Blackberry 7250 User Manual

BlackBerry®  
Wireless Handheld  
User Guide  
Contents  
Enterprise activation .....................................................5  
Email messages ...............................................................7  
PIN messages ................................................................ 13  
SMS messages .............................................................. 15  
Search .............................................................................. 17  
Attachments .................................................................. 19  
Synchronizing data ..................................................... 21  
Backing up and restoring handheld data ........... 23  
Typing ............................................................................. 25  
Phone .............................................................................. 27  
Browser ........................................................................... 35  
Downloading ................................................................ 39  
Contacts ......................................................................... 41  
Calendar ......................................................................... 45  
Tasks ................................................................................ 49  
Memos ............................................................................ 51  
Alarm ............................................................................... 53  
Calculator ....................................................................... 55  
Bluetooth® ....................................................................57  
Date and time .............................................................. 59  
Profiles ............................................................................ 61  
Screen display ............................................................... 63  
Language ....................................................................... 65  
Power and battery ....................................................... 67  
Network coverage ....................................................... 69  
Security ........................................................................... 71  
BrickBreaker .................................................................. 77  
Service books ................................................................ 79  
3
4
Enterprise activation  
About enterprise activation  
Activate the handheld over the  
wireless network  
In the handheld options, click Enterprise  
Activate the handheld over the wireless  
network  
Activation. Type your corporate email address and  
the password provided to you by your system  
administrator. Click the trackwheel. Click Activate.  
About enterprise activation  
Use the enterprise activation feature to integrate  
your handheld with your corporate Microsoft®  
Outlook® or IBM® Lotus® Domino® email  
account if you have access to BlackBerry  
Enterprise Server™ version 4.0. You can also use  
this feature to load or restore handheld data saved  
as part of an automatic wireless backup, a  
personal information management  
Related topic  
Why are some messages already on my  
handheld?  
synchronization, or a wireless email reconciliation.  
If you have access to BlackBerry Enterprise Server  
version 4.0, and Enterprise Activation does not  
appear in the handheld options, verify with your  
service provider that you have been provisioned  
for enterprise activation. If you have been  
provisioned for the service and the option does  
not appear, contact your system administrator.  
If you do not have access to BlackBerry Enterprise  
Server version 4.0, refer to the printed  
documentation that accompanied your handheld  
for more information on integrating your  
handheld with an email account.  
Notes:  
If the handheld has not yet been activated, or you  
are upgrading your software, Enterprise Activation  
might appear on the Home screen. Click  
Enterprise Activation to verify the status of the  
activation.  
If the Enterprise Activation does not appear on  
the Home screen, in the handheld options, click  
Enterprise Activation to verify the activation  
status.  
5
         
6
Email messages  
Open a message  
Send an email message  
Save draft messages  
7. Click Continue.  
9. Click the trackwheel.  
Add contacts to a message  
Set the importance level  
Change sent messages  
Manage messages  
File messages  
View filed messages  
you can select a contact from the list after you  
click Compose Email.  
Delete multiple messages at one time  
Mark a message as opened or unopened  
Search the messages list  
Search the handheld  
If your handheld is integrated with multiple email  
services, you can select the service from which  
your message should be sent. At the top of the  
message, in the Using field, press the Space key  
until the preferred service appears. All subsequent  
messages are also sent from this service.  
Save a copy of messages sent from the  
handheld  
Add an email signature  
Set an out of office reply  
Create an email filter  
Set folder redirection  
Save draft messages  
To save a draft of a message, click the trackwheel.  
Click Save Draft.  
Email and PIN messages — frequently asked  
questions  
Add contacts to a message  
To send a message to multiple contacts, click the  
trackwheel. Click Add To, Add Cc, or Add Bcc.  
Open a message  
To attach a contact to a message, click the  
trackwheel. Click Attach Address.  
An unopened email message appears in the  
messages list with a closed envelope icon. After  
you open the message, the closed envelope  
changes to an open envelope.  
Set the importance level  
When composing a message, click the trackwheel.  
Click Options. Set the Importance field to High or  
Low. Save your changes.  
Send an email message  
1. In the messages list, click the trackwheel.  
2. Click Compose Email.  
7
                               
Change sent messages  
View filed messages  
To change the text in a sent message and resend  
it, open the message. Click the trackwheel. Click  
Edit. Change the text. Click the trackwheel. Click  
Send.  
To display all filed messages in the messages list,  
in the messages options, click General Options.  
Set the Hide Filed Messages field to No.  
To view messages within a specific folder, in the  
messages list, click the trackwheel. Click View  
Folder. Click a folder. Click Select Folder.  
To change the recipient of a sent message and  
resend it, open the message. Click the trackwheel.  
Click Edit. Select a contact. Click the trackwheel.  
Click Change Address. Click a new contact. Send  
your message.  
Note:  
To view sent messages, in the messages list, click  
the trackwheel. Click View Folder. Click Sent Items.  
Click Select Folder.  
To resend your message to the same contact, open  
the message. Click the trackwheel. Click Resend.  
Delete multiple messages at one  
time  
To delete multiple messages, hold the Shift key  
and select a series of messages. Press the Delete  
key.  
Manage messages  
Open a message. Click the trackwheel. Perform  
one of the following actions:  
Save  
Reply  
To delete sent and received messages prior to and  
including a date, click a date. Click Delete Prior.  
Forward  
Reply To All  
Delete  
Note:  
When you reconcile your handheld with your  
mailbox, any messages that you deleted from your  
handheld using the Delete Prior option are not  
deleted from your mailbox.  
To delete the original message from a reply, click  
the trackwheel. Click Delete Original Text.  
File messages  
Related topic  
Reconcile deleted messages  
To file a message, click the message. Click File.  
Click a folder. Click File.  
Mark a message as opened or  
unopened  
To change the status of a message, click a  
Notes:  
To expand a folder, click a folder with a plus sign  
(+) beside it. Click Expand.  
message. Click Mark Opened or Mark Unopened.  
To collapse a folder, click a folder with a minus  
sign (-) beside it. Click Collapse.  
To change the status of multiple unread messages  
to read, click a date field. Click Mark Prior Opened.  
Related topics  
Can I file messages?  
View filed messages  
8
                                     
Related topic  
Save a copy of messages sent from  
the handheld  
Set this option to save messages sent from your  
handheld in the Sent Items folder of your mailbox.  
About out of office reply  
The out of office reply is automatically sent to  
your contacts the first time that the contact sends  
you an email message.  
1. In the messages options, click Email Settings.  
2. Set the Save Copy In Sent Folder field to Yes.  
3. Click the trackwheel.  
To set an out of office reply from your handheld,  
your handheld must be integrated with an email  
account using the BlackBerry Enterprise Server™  
version 4.0. Alternatively, you can set an out of  
office reply in your mailbox.  
4. Click Save.  
Note:  
Set the save copy option for each message service  
on your handheld.  
Note:  
Related topic  
Set an out of office reply for each message service  
on your handheld.  
View filed messages  
About email signatures  
Set an out of office reply  
The signature is added to your email messages  
after you send them. It does not appear on your  
handheld when you compose the email message.  
1. In the messages options, click Email Settings.  
2. Set the Use Out Of Office Reply field to Yes.  
3. Type a reply.  
To add a signature to messages sent from your  
handheld, your handheld must be integrated with  
an email account using the BlackBerry Enterprise  
Server™ version 4.0. Alternatively, you can add a  
signature in the BlackBerry Desktop Software.  
4. If you use a Lotus Notes® mailbox, in the  
Until field, set the date on which the out of  
office reply should be disabled.  
5. Click the trackwheel.  
6. Click Save.  
Note:  
Set an email signature for each message service  
on your handheld.  
Related topic  
About out of office reply  
Add an email signature  
1. In the messages options, click Email Settings.  
About email filters  
You create filters to specify which email messages  
are forwarded to your handheld and which  
messages remain in your mailbox. To forward  
messages to your handheld, select Forward with  
Level 1 Notification (sends messages with higher  
priority) or Forward header only (sends messages  
with only the To, Sent, From, and Subject fields).  
2. Set the Use Auto Signature field to Yes.  
3. Type a signature.  
4. Click the trackwheel.  
5. Click Save.  
9
                         
If the message does not meet any filter criteria  
and should not be forwarded, set the If no filters  
apply, send email to handheld field to No.  
Create a filter quickly  
Use email filters  
Filters are applied to messages based on the order  
in which they appear. If you create multiple filters  
that could apply to the same message, you must  
decide which one to apply first by placing that  
filter higher in the list.  
Click a filter. Perform one of the following actions:  
Enable filter  
Disable filter  
View  
To create email filters on your handheld, your  
handheld must be integrated with an email  
account using the BlackBerry Enterprise Server™  
version 4.0. Alternatively, you can use the  
BlackBerry Desktop Software to create email  
filters.  
Edit  
Delete  
Move up  
Move down  
Note:  
Create a filter quickly  
Set email filters for each message service on your  
handheld.  
In the messages list, click a message on which to  
base your filter. Perform one of the following  
actions:  
Create an email filter  
1. In the messages options, click Email Filters.  
Create a filter based on the sender: Click  
Filter Sender.  
2. Click the trackwheel.  
3. Click New.  
Create a filter based on the subject: Click  
Filter Subject.  
Add a title and save the filter.  
4. Set the filter information.  
5. Click the trackwheel.  
6. Click Save.  
About folder redirection  
If rules within your mailbox direct new messages  
into different folders, you must specify which  
desktop email folders should forward messages to  
your handheld.  
Notes:  
To add a contact to the From or Sent to fields, click  
the trackwheel. Click Select Name. Click a name.  
Click Continue.  
To set folder redirection, your handheld must be  
integrated with an email account using the  
BlackBerry Enterprise Server™ version 4.0.  
Alternatively, you can use the BlackBerry Desktop  
Software to specify folder redirection settings.  
To make the filter detect messages from multiple  
contacts, use semi colons to separate your  
contacts in the From or Sent to fields.  
Related topics  
Note:  
About email filters  
Use email filters  
Set folder redirection for each message service on  
your handheld.  
10  
                       
Set folder redirection  
1. In the messages options, click Email Settings.  
2. Click the trackwheel.  
3. Click Folder Redirection.  
4. Select the check boxes.  
5. Click the trackwheel.  
6. Click Save.  
Notes:  
Verify that you selected the Inbox. If you do not  
select the Inbox, email messages are not  
forwarded from this folder.  
To specify all of your folders for redirection,  
including your Sent Items folder, select the Select  
All check box. All email messages sent from your  
mailbox also appear on your handheld.  
Related topics  
About folder redirection  
View filed messages  
How do I make changes to the folders on my  
handheld?  
11  
   
12  
PIN messages  
About PIN messages  
If your handheld is integrated with an email  
account using the BlackBerry Enterprise Server™  
Enterprise Activation screen.  
Find your PIN  
Open a message  
Send a PIN message  
Save draft messages  
Send a PIN message  
1. In the messages list, click the trackwheel.  
Add contacts to a message  
Change sent messages  
Manage messages  
2. Click Compose PIN.  
3. Click [Use Once].  
4. Click PIN.  
Delete multiple messages at one time  
Mark a message as opened or unopened  
Search the messages list  
Search the handheld  
5. Type a PIN number.  
6. Click the trackwheel.  
7. Click Continue.  
8. Type a message.  
9. Click the trackwheel.  
10. Click Send.  
Email and PIN messages — frequently asked  
questions  
About PIN messages  
A personal identification number (PIN) uniquely  
identifies each BlackBerry Wireless Handheld on  
the network. If you know the PIN of another  
BlackBerry Wireless Handheld user, you can send  
a PIN message to that person. PIN messages are  
not routed through an existing email account.  
Note:  
If you have added contacts to the address book,  
you can select a contact from the list after you  
click Compose PIN.  
When your PIN message is delivered to the  
recipient, a D appears with a check mark in the  
messages list.  
Find your PIN  
In the handheld options, click Status.  
13  
               
14  
SMS messages  
About SMS messages  
Contact your service provider for more information  
about SMS number format. Your service provider  
might require that all SMS numbers include the  
Find your SMS number  
Type an SMS number  
Open an SMS message  
Send an SMS message  
Note:  
Add contacts to an SMS message  
Save draft messages  
In the phone, set your smart-dialing options to  
avoid typing the country code and area code.  
Manage messages  
Related topic  
About smart dialing  
Resend an SMS message  
Delete multiple messages at one time  
Mark a message as opened or unopened  
Search the messages list  
Open an SMS message  
An unopened SMS message appears in the  
messages list with a closed italic envelope icon.  
After you open the message, the closed italic  
envelope changes to an open italic envelope.  
Search the handheld  
SMS messages — frequently asked questions  
Send an SMS message  
1. In the messages list, click the trackwheel.  
About SMS messages  
With an SMS-compatible phone number, you can  
send and receive short message service (SMS)  
messages. An SMS-compatible number is a phone  
number (work, home, mobile, or pager) that your  
service provider enables for SMS.  
2. Click Compose SMS.  
3. Click [Use Once].  
4. Click SMS.  
5. Set an SMS-compatible phone number.  
6. Click the trackwheel.  
7. Click Continue.  
You can send SMS messages to contacts who have  
SMS-compatible phone numbers.  
Note:  
8. Type a message.  
If your handheld supports sending SMS messages  
to email addresses, you can also send SMS  
messages to contacts who have email addresses.  
9. Click the trackwheel.  
10. Click Send.  
Notes:  
Find your SMS number  
If you have added contacts to the address book,  
you can select a contact from the list after you  
click Compose SMS.  
In the phone, the My Number field displays your  
phone number. If your handheld is enabled for  
SMS, this number is also your SMS number.  
15  
                       
If your handheld supports sending SMS messages  
to email addresses, you can select the destination  
address as an email address after you click [Use  
Once].  
Add contacts to an SMS message  
To send a message to multiple contacts, click the  
trackwheel. Click Add To, Add Cc, or Add Bcc.  
Note:  
You can send a single SMS message to up to 10  
recipients.  
Related topic  
Type an SMS number  
Manage messages  
Open a message. Click the trackwheel. Perform  
one of the following actions:  
Save  
Reply  
Forward  
Delete  
To remove the history from an SMS message,  
when replying, click the trackwheel. Click Remove  
History.  
Resend an SMS message  
To resend your SMS message to the same contact,  
open the message. Click the trackwheel. Click  
Resend.  
Note:  
If you send an SMS message to multiple contacts  
and the message fails to reach one or more  
contacts, click Resend to resend the message to  
the contacts who did not receive it initially.  
16  
               
Search  
About search  
Search for a specific contact  
Search for a subject  
Search the messages list  
Search the handheld  
Use saved searches  
To view your saved searches, in the messages list,  
click the trackwheel. Click Search. Click the  
trackwheel. Click Recall.  
About search  
You can search the messages list using criteria  
that you set and save those searches for future  
use. You can also search for contacts or search for  
all messages containing the same subject.  
Click a search. Perform one of the following  
actions:  
View  
Edit  
You can also search the handheld to find content  
across all programs. With the global search, files  
which appear in the search results can be used  
just as they would in the original program. For  
example, you can manage email messages in your  
search results the same way that you would in the  
messages list.  
Delete  
To view the terms of your last search quickly, in the  
list of searches, click the trackwheel. Click Last.  
Search for a specific contact  
To search for all messages from a specific sender,  
click the message. Click Search Sender.  
Search the messages list  
1. In the messages list, click the trackwheel.  
2. Click Search.  
To search for all messages to a specific recipient,  
click the message. Click Search Recipient.  
3. Set the search criteria.  
4. Click the trackwheel.  
5. Click Save.  
Search for a subject  
To search for all messages with the same subject,  
click a message. Click Search Subject.  
6. Add a name and a shortcut key for your  
search.  
Search the handheld  
1. In the search program, type text in the Text  
field to search the records on your handheld.  
7. Click the trackwheel.  
8. Click Save.  
Note:  
2. In the Name field, type text to search using  
the names of contacts in your address book,  
calendar, or messages list.  
You can search without saving the details for the  
search. After you set the criteria, click the  
trackwheel. Click Search.  
3. Select the check boxes for the programs to  
search.  
Related topics  
4. Click Search.  
Use saved searches  
17  
                                 
Notes:  
If you type more than one word in the Text or  
Name field, all the words must appear in the same  
field for the search to be successful.  
File attachments are not searched when you  
search across the handheld programs.  
To expand a folder, click a folder with a plus sign  
(+) beside it. Click Expand.  
To collapse a folder, click a folder with a minus  
sign (-) beside it. Click Collapse.  
Related topic  
How do I search for text within a file  
attachment?  
18  
Attachments  
To update contact information, when viewing an  
address book attachment, click the trackwheel.  
Click Update Address.  
About attachments  
Use address book attachments  
Open a file attachment  
Open a file attachment  
1. Place your cursor in the name of the file  
attachment.  
Open an image attachment  
Navigate attachments  
Attachments — frequently asked questions  
2. Click the trackwheel.  
3. Click Open Attachment.  
About attachments  
4. Select Table of Contents to open an  
automatically generated table of contents for  
the file attachment, or select Full Content to  
open the complete file attachment.  
Address book attachments enable recipients of  
your messages to view and add contacts to their  
handheld address books. When you open a  
message that contains an address book  
attachment, a book icon appears at the bottom of  
the message with the name of the attached  
contact.  
5. Click the trackwheel.  
6. Click Retrieve.  
You can view certain types of file attachments on  
your handheld, including .zip, .htm, .html, .doc,  
.dot, .ppt, .pdf, .wpd, .txt, and .xls files. You can  
also view .bmp, .gif, .jpg, .png, .tif image  
attachments.  
Open an image attachment  
1. Place your cursor in the name of the image  
attachment.  
2. Click the trackwheel.  
A message with a file attachment appears in the  
messages list with a paperclip icon.  
3. Click View Attachment.  
Navigate attachments  
Related topic  
To open content that is embedded within a  
document or spreadsheet, click a content link.  
Click Retrieve. Examples of embedded content  
include tables, images, footnotes, text boxes, or  
comments. Press the Escape button to return to  
the main attachment content.  
Can I view file attachments on my handheld?  
Use address book attachments  
To view an address book attachment, in an open  
message, click the trackwheel. Click View  
Attachment.  
To scroll horizontally in a spreadsheet, hold the Alt  
key and roll the trackwheel.  
To add the contact information to your address  
book, when viewing an address book attachment,  
click the trackwheel. Click Add to Address Book.  
To move to a specific cell within a spreadsheet,  
click the trackwheel. Click Go to Cell. Type the cell  
co-ordinates and click the trackwheel.  
19  
                               
To display the contents of a specific cell in a  
spreadsheet, click the trackwheel. Click View Cell.  
To switch to a different worksheet in a  
spreadsheet, click the trackwheel. Click Select  
Worksheet. Click a worksheet.  
To view the previous worksheet in a spreadsheet,  
click the trackwheel. Click Prev Sheet.  
To view the next worksheet in a spreadsheet, click  
the trackwheel. Click Next Sheet.  
To pan horizontally across an image, hold the Alt  
key and roll the trackwheel.  
To zoom into or out of an image, click the  
trackwheel. Click Zoom In or Zoom Out.  
To zoom to the original image size, click the  
trackwheel. Click Zoom 1:1.  
To turn an image 90 degrees in a clockwise  
direction, click the trackwheel. Click Rotate.  
To view an image in more detail after zooming in,  
click the trackwheel. Click Enlarge Area.  
20  
         
Synchronizing data  
Note:  
About email reconciliation  
Set the Wireless Reconcile option for each  
message service on your handheld.  
Set wireless email reconciliation  
Reconcile deleted messages  
About PIM synchronization  
Set wireless PIM synchronization  
Related topic  
Can I reconcile email messages over the  
wireless network?  
Synchronization — frequently asked  
questions  
Reconcile deleted messages  
To set how deleted messages are reconciled  
between your handheld and mailbox, in the  
messages options, click Email Reconciliation. Set  
the Delete On field.  
About email reconciliation  
Email reconciliation means that any message you  
file or delete on your handheld will also be filed or  
deleted in your mailbox. Likewise, any changes  
that you make to messages in your mailbox are  
reflected on your handheld.  
Note:  
Set the Email Reconciliation option for each  
message service on your handheld.  
If your handheld integration option supports  
wireless email reconciliation, changes are  
automatically reconciled over the wireless  
network.  
Delete multiple messages at one time  
You can also configure wireless email  
reconciliation options using the handheld.  
About PIM synchronization  
You can synchronize personal information  
management (PIM) items such as tasks, memos,  
contacts, and calendar entries so that the entries  
on your handheld and in your desktop email  
program are identical.  
If your handheld integration option does not  
support wireless email reconciliation, changes are  
reconciled using the BlackBerry Desktop Software.  
For more information on manual email  
reconciliation, refer to the BlackBerry Desktop  
Software Online Help.  
If your handheld is integrated with an email  
account using the BlackBerry Enterprise Server  
version 4.0 and wireless PIM synchronization is  
enabled, PIM items are synchronized over the  
wireless network automatically. You can turn  
wireless PIM synchronization on and off using the  
handheld.  
Related topic  
Can I reconcile email messages over the  
wireless network?  
Set wireless email reconciliation  
In the messages options, click Email  
Reconciliation. Set the Wireless Reconcile field to  
On.  
21  
                         
If your handheld is integrated with an email  
account using a BlackBerry Enterprise Server™  
version 2.1 or later and wireless calendar  
synchronization is enabled, you can synchronize  
your calendar entries over the wireless network.  
You can synchronize all other PIM items using the  
BlackBerry Desktop Software. For more  
information on synchronizing PIM items manually  
or configuring wireless calendar synchronization  
using the desktop software, refer to the BlackBerry  
Desktop Software Online Help.  
Related topic  
Can I synchronize PIM items over the wireless  
network?  
Set wireless PIM synchronization  
If you have been using your handheld with  
wireless PIM synchronization disabled or are  
enabling wireless PIM synchronization for the first  
time, synchronize your handheld using the  
desktop software before you enable wireless PIM  
synchronization.  
In the tasks, memo, address book, or calendar  
options, set the Wireless Synchronization field to  
Yes.  
You can set wireless calendar synchronization  
using the BlackBerry Desktop Software. For more  
information, refer to the BlackBerry Desktop  
Software Online Help.  
Note:  
If you enable wireless PIM synchronization on the  
handheld, you cannot synchronize PIM items  
using the desktop software.  
Related topic  
Can I synchronize PIM items over the wireless  
network?  
22  
   
Backing up and restoring handheld data  
About backing up handheld data  
About restoring handheld data  
About backing up handheld data  
If your handheld is integrated with an email  
account using the BlackBerry Enterprise Server™  
version 4.0, settings on your handheld that would  
not be saved in your desktop email program are  
backed up over the wireless network  
automatically. These settings include fonts,  
bookmarks, and other handheld settings. Any  
information saved as part of personal information  
management synchronization or wireless email  
reconciliation is not backed up.  
If you are using the BlackBerry Desktop Software  
with your handheld, you can back up your  
handheld data using the Backup and Restore tool.  
For more information on manual handheld data  
backup, refer to the BlackBerry Desktop Software  
Online Help.  
About restoring handheld data  
If your handheld is integrated with an email  
account using the BlackBerry Enterprise Server™  
version 4.0 and your handheld data is lost or  
erased, it can be restored to your handheld using  
enterprise activation. In the handheld options,  
click Enterprise Activation. Type your corporate  
email address and the password supplied by your  
system administrator. Click the trackwheel. Click  
Activate.  
If you are using the BlackBerry Desktop Software  
with your handheld and you have a backup of  
your handheld data on your computer, you can  
restore the data using the Backup and Restore  
tool. For more information on restoring handheld  
data manually, refer to the BlackBerry Desktop  
Software Online Help.  
23  
             
24  
Typing  
or whether the entry is capitalized according  
to its context (SmartCase).  
Use AutoText  
Create an AutoText entry  
Change AutoText entries  
Cut or copy text  
7. Set the language.  
8. Click the trackwheel.  
9. Click Save.  
Paste text  
Related topic  
Typing tips  
What is the Insert Macro menu item?  
Enable tones when pressing keys  
Set the cursor speed  
Typing — frequently asked questions  
Change AutoText entries  
To view your AutoText entries, in the handheld  
options, click AutoText.  
Use AutoText  
Click an AutoText entry. Perform one of the  
following actions:  
AutoText automatically replaces text that you  
type. Use AutoText to correct spelling and to  
replace abbreviations with complete words.  
Edit  
Delete  
Your handheld has built-in AutoText entries that  
correct common mistakes. For example, AutoText  
changes hte to the.  
Cut or copy text  
Click the trackwheel. Click Select. Select content.  
Click the trackwheel. Click Cut or Copy.  
You create AutoText entries for your common  
typing mistakes or for abbreviations. For example,  
you might create an AutoText entry that replaces  
ttyl with talk to you later.  
Paste text  
Place the cursor where you want to insert the cut  
or copied text. Click the trackwheel. Click Paste.  
To use AutoText, type an AutoText entry. Press the  
Space key.  
Typing tips  
To type the alternate character on a key, press the  
Alt key + the key.  
Create an AutoText entry  
1. In the handheld options, click AutoText.  
2. Click the trackwheel.  
To insert a symbol, press the Symbol key.  
3. Click New.  
4. In the Replace field, type the text to replace.  
5. In the With field, type the text to appear.  
To insert an accent, hold a letter and roll the  
trackwheel.  
6. In the Using field, set whether the entry is  
capitalized exactly as typed (Specified Case)  
To turn on CAP lock, press the Alt key + the Right  
Shift key.  
25  
                               
To turn on NUM lock, hold the Right Shift key +  
press the Alt key.  
To turn off CAP lock or NUM lock, press the Right  
Shift key.  
Enable tones when pressing keys  
In the handheld options, click Screen/Keyboard.  
Set the Key Tone field to On. Save your changes.  
Set the cursor speed  
In the handheld options, click Screen/Keyboard.  
Set the Key Rate field to Slow or Fast. Save your  
changes.  
Typing — frequently asked questions  
What is the Insert Macro menu item?  
Why can’t I use shortcuts on the Home  
screen?  
What is the Insert Macro menu item?  
Use the Insert Macro menu item to insert common  
variables, such as the current date or current time,  
into your AutoText entries.  
Why can’t I use shortcuts on the  
Home screen?  
The Dial From Home Screen option overrides  
using shortcuts on the Home screen, in favor of  
making calls. In the general phone options, set the  
Dial From Home Screen field to No.  
26  
                     
Phone  
Find your phone number  
Find your phone number  
In the phone, the My Number field displays your  
phone number.  
Make a call  
Make an emergency call  
Use speed dial  
1. In the phone, type a phone number or select  
a contact.  
Check your voicemail  
Answer a call  
2. Press the Enter key.  
Alternate between calls  
Mute a call  
3. To end the call, hold the Escape button.  
Adjust the phone volume  
Use other programs during a call  
Dial using letters  
If the contact that you want to call is not listed,  
click the trackwheel. Click Call From Address Book  
to select a contact from your address book.  
Make a three-way call  
Assign a speed dial letter  
Change speed dial assignments  
Log calls  
You can also make a call on the Home screen. Type  
the number and press the Enter key.  
Add a pause or wait  
Can I use the phone when the handheld or  
keyboard is locked?  
Use call logs  
Forward calls  
Make an emergency call  
Set automatic volume control  
Set default country and area codes  
Set corporate extension dialing  
Set voicemail options  
Set the TTY option  
You can make an emergency call even if your  
handheld is locked and the radio is off. If the radio  
is off, it is turned on automatically when the call is  
initiated.  
Perform one of the following actions:  
Unlocked keyboard or handheld: In the  
phone, type the emergency number. Press  
the Enter key.  
Set the default call volume  
Set voice privacy change alert  
Reset call timers  
Locked keyboard or handheld: Click the  
trackwheel. Click Emergency Call. Click Yes.  
Phone — frequently asked questions  
Related topics  
About A-GPS support  
27  
               
Note:  
About Emergency Callback Mode  
To exit Emergency Callback Mode manually, click  
the trackwheel. Click Exit Emergency Callback  
Mode.  
About A-GPS support  
Depending on your handheld version or service  
provider, your handheld might be enabled with  
Assisted Global Positioning System (A-GPS)  
support.  
Use speed dial  
In the phone, press and hold the key that is  
assigned to the contact or phone number.  
If your handheld is enabled with A-GPS support,  
an emergency operator can estimate your location  
when you make an emergency call or when your  
handheld is in Emergency Callback Mode. In the  
handheld options, click Location Based Services  
and set GPS Services to 911 Only/Location Off.  
Note:  
You can also use speed dial to make a phone call  
on the Home screen or in the messages list.  
Related topics  
To allow an operator to estimate to your  
approximate location at other times (subject to A-  
GPS limitations) set GPS Services to Location On.  
Assign a speed dial letter  
Assign speed dial to a contact in your  
address book  
Warning:  
Change speed dial assignments  
In an emergency, always provide detailed  
information about your location to the emergency  
operator. Because of certain limitations in A-GPS  
technology and emergency infrastructure, the  
emergency operator might not be able to estimate  
your location using only A-GPS information.  
Check your voicemail  
In the phone, click the trackwheel. Click Call  
Voicemail.  
Related topic  
Set voicemail options  
Related topic  
About Emergency Callback Mode  
Answer a call  
To answer a call, click Answer. If you do not want  
to answer the call, click Ignore.  
About Emergency Callback Mode  
When you end an emergency call, the handheld  
enters Emergency Callback Mode. Emergency  
Callback Mode is active for five minutes and  
enables the operator to call you back or determine  
your approximate location.  
If you are already connected to a call and receive  
another call, click Answer - Hold Current.  
To alternate between two connected calls, click  
Flash.  
In Emergency Callback Mode, you cannot send  
and receive messages or browse web pages.  
To end the call, hold the Escape button.  
Note:  
Your handheld exits Emergency Callback Mode if  
you make a non-emergency call.  
You must subscribe to a call waiting service for the  
Answer - Hold Current item to appear when you  
receive a phone call.  
28  
                   
Related topic  
To type multiple letters during a call, press the  
Right Shift key + the Alt key. Type letters. To dial  
numbers again, press the Right Shift key.  
Can I use the phone when the handheld or  
keyboard is locked?  
Use Bluetooth® wireless technology during a  
call  
Note:  
When you type a letter in a phone number, your  
handheld dials the number that is associated with  
the letter on a conventional phone keypad.  
Alternate between calls  
If you subscribe to a call waiting service, you can  
receive incoming calls while you are already  
connected to a call.  
Make a three-way call  
1. During a call, click the trackwheel.  
2. Click 3-Way Call.  
1. During a call, if you receive an incoming call,  
click Answer - Hold Current. The current call  
is put on hold and you are connected to the  
incoming call.  
3. Type a phone number or click a contact.  
4. Press the Enter key twice.  
2. Click the trackwheel.  
5. During the second call, click the trackwheel.  
6. Click Flash.  
3. Click Flash to alternate between calls.  
Note:  
Notes:  
To alternate between two connected calls, you can  
also press the Enter key.  
The Active Call screen shows that you are only  
connected to the second contact even though you  
are connected to both calls.  
Mute a call  
To mute a call, press the Phone button. Press the  
Phone button again to turn mute off.  
To disconnect from the second contact, click the  
trackwheel. Click Flash.  
Related topic  
Adjust the phone volume  
Can I make three-way calls?  
During a call, roll the trackwheel up to increase  
the volume or roll the trackwheel down to  
decrease the volume.  
Assign a speed dial letter  
In the phone, select a contact or phone number.  
Press and hold any unassigned letter key. Click OK.  
Use other programs during a call  
To use other programs during a call, click the  
trackwheel. Click Home Screen.  
Related topic  
Assign speed dial to a contact in your  
address book  
Dial using letters  
To type a letter during a call, press the Alt key.  
Type the letter.  
Assign speed dial to a contact in  
your address book  
1. In the phone, click the trackwheel.  
2. Click View Speed Dial List.  
29  
                               
3. Select an unassigned letter.  
4. Click the trackwheel.  
Use call logs  
In the phone, or in the messages list, open a call  
log. Click the trackwheel. Perform one of the  
following actions:  
5. Click New Speed Dial.  
6. Select a contact.  
Add Notes  
Edit Notes  
Forward  
7. Click the trackwheel.  
8. Click Add Speed Dial To <contact name>.  
Change speed dial assignments  
To delete notes, in the open phone call log, click  
the trackwheel. Click Edit Notes. Click the  
trackwheel. Click Clear Field.  
In the phone, click the trackwheel. Click View  
Speed Dial List. Select a contact or phone number.  
Click the trackwheel. Perform one of the following  
actions:  
Forward calls  
1. In the phone options, click Call Forwarding.  
Change the contact assigned to a speed dial  
letter: Click the contact. Click Edit. Click a  
new contact. Click Speed Dial <contact  
name>.  
2. Select the type of calls that you want to  
forward.  
3. Press the Space key.  
Assign the contact to a different speed dial  
letter: Click the contact. Click Move. Click a  
different speed dial letter.  
4. Select Do Not Forward or the current  
forwarding phone number.  
5. Click the trackwheel.  
Remove a contact from the speed dial list:  
Click the contact. Click Delete.  
7. Select a forwarding phone number from the  
list.  
Log calls  
Call logs appear when you open the phone.  
Missed call logs also appear in the messages list.  
8. Click the trackwheel.  
9. Click Save.  
To set whether call logs appear in the messages  
list, in the phone options, click Call Logging.  
Select the call log type that you want to appear in  
the messages list. Press the Space key.  
Note:  
Before enabling call forwarding, verify that you  
have call forwarding phone numbers added. For  
more information, contact your service provider.  
If you do not want any call logs to appear in the  
messages list, select None. Press the Space key.  
Related topics  
Related topic  
Can I use call forwarding?  
Can I set the phone to display frequently  
called numbers?  
Add a call forwarding phone number  
Delete call forwarding phone numbers  
How do I edit the phone number to which  
my calls are forwarded?  
30  
               
Add a call forwarding phone number  
1. In a call forwarding profile, click Do Not  
Forward.  
Related topic  
2. Click Edit Numbers.  
3. Click the trackwheel.  
4. Click New Number.  
About automatic volume control  
About smart dialing  
You can specify default country and area codes so  
that any numbers specified as links, or any  
numbers in your address book that do not contain  
these codes, are dialed correctly.  
5. Type the phone number and click the  
trackwheel.  
6. Click the trackwheel.  
7. Click Close.  
If you call a corporation frequently, you can also  
set your smart-dialing options so that you do not  
have to type the main number for the corporation.  
To call a contact in the corporation, you only need  
Related topic  
How do I edit the phone number to which  
my calls are forwarded?  
Delete call forwarding phone  
numbers  
1. In a call forwarding profile, click the phone  
number to which your calls are currently  
being forwarded.  
Set default country and area codes  
1. In the phone options, click Smart Dialing.  
2. Set the Country Code and Area Code fields.  
3. In the National Number Length field, set the  
default length for phone numbers in your  
country.  
2. Click Edit Numbers.  
3. Click the phone number that you want to  
delete from the list.  
4. Click the trackwheel.  
5. Click Save.  
4. Click Delete.  
Related topic  
Note:  
How do I edit the phone number to which  
my calls are forwarded?  
When calculating the default length for phone  
numbers, include your area code and local  
number, but do not include your country code or  
the National Direct Dialing prefix.  
About automatic volume control  
Automatic volume control adjusts the volume on  
your handheld when you are using the phone in a  
loud environment.  
Related topic  
About smart dialing  
Set automatic volume control  
1. In the phone options, click Enhanced Audio.  
Set corporate extension dialing  
1. In the phone options, click Smart Dialing.  
2. Set the Automatic Volume Control field.  
31  
                             
2. In the Number field, type the main phone  
number for the corporation.  
Set the TTY option  
1. In the phone options, click TTY.  
3. Set how long the handheld waits before  
dialing extensions.  
2. Set the TTY Mode field.  
3. Click the trackwheel.  
4. Click Save.  
4. Set the default length for extensions.  
5. Click the trackwheel.  
6. Click Save.  
Related topics  
About TTY  
Related topic  
Can I use a TTY device with my handheld?  
About smart dialing  
About default call volume  
Set voicemail options  
1. In the phone options, click Voicemail.  
You can specify a default volume level for any call,  
regardless of whether you adjusted the volume  
during a previous call.  
2. Type a voicemail access number and any  
additional numbers, such as a password or  
extension.  
Set the default call volume  
3. Click the trackwheel.  
4. Click Save.  
1. In the phone options, click General Options.  
2. Set the Default Call Volume field.  
3. Click the trackwheel.  
4. Click Save.  
Notes:  
If your handheld is provisioned for voicemail, the  
voicemail access number might already be  
completed. For more information on voicemail for  
your handheld, contact your service provider.  
Related topic  
About default call volume  
If your handheld is not provisioned for voicemail,  
you can type the access number for a different  
voicemail system.  
About voice privacy  
For enhanced caller privacy over the wireless  
network, some service providers support the voice  
privacy service. The voice privacy icon appears on  
the Active Call screen when voice privacy is in  
effect. Depending on the status of the wireless  
network, the voice privacy status might change  
during a phone call. If voice privacy is active, a  
small “P” appears on the Home screen.  
About TTY  
You can use text telephone (TTY) to make calls to,  
and receive calls from, other TTY devices. If you  
connect your handheld to a TTY device, calls that  
you receive on your handheld are converted to  
text.  
You can set whether you receive notification when  
there is a change in voice privacy service during a  
call.  
Note:  
The TTY option is only available with certain  
BlackBerry Wireless Handhelds.  
32  
                       
Set voice privacy change alert  
1. In the phone options, click Sounds.  
2. Set the Privacy Alert field.  
3. Click the trackwheel.  
4. Click Save.  
Related topic  
About voice privacy  
Reset call timers  
1. In the phone, click the trackwheel.  
2. Click Status.  
3. Click Last Call or Total Calls.  
4. Click Clear Timer.  
5. Click the trackwheel.  
6. Click Save.  
33  
       
34  
Browser  
The Internet Browser, available from some service  
providers, is also optimized for viewing HTML web  
pages. For more information on Internet Browser  
support, contact your service provider.  
About the browser  
Go to a web page  
Use the browser  
View images  
Go to a web page  
In the browser, click the trackwheel. Click Go To.  
Type a web address. Click OK.  
Copy a link, image, or web page address  
Send a link or image in an email message  
Save an image  
Notes:  
Manage saved images  
Save web page requests  
Create a bookmark  
To insert a period, press the Space key.  
To insert a slash mark (/), press the Shift key + the  
Space key.  
The Go To dialog box tracks the web addresses  
that you type. To go to a web page on the list,  
select the web address and click the trackwheel.  
Change bookmarks  
Clear the browser caches  
About WTLS  
Use the browser  
Browser — frequently asked questions  
Navigate web pages using your handheld browser  
the same way that you navigate using a desktop  
browser.  
About the browser  
Your handheld supports multiple browser types.  
Depending on your service provider and your  
integration option, more than one browser might  
appear. Your service provider might also change  
the browser name to reflect available services.  
To follow a link, click the link. Click Get Link.  
To stop loading a web page, click the trackwheel.  
Click Stop.  
The WAP Browser on your handheld is optimized  
for viewing WML web pages.  
To view the previous web page in the history, click  
the trackwheel. Click Back.  
The BlackBerry Browser is optimized for viewing  
HTML web pages. If your handheld is integrated  
with an email account using the BlackBerry  
Enterprise Server™, the BlackBerry Browser also  
enables you to view your corporate intranet. For  
more information, contact your system  
administrator.  
To view the next web page in the history, click the  
trackwheel. Click Forward.  
To go to your home page, click the trackwheel.  
Click Home.  
To view a list of the last 20 web pages, click the  
trackwheel. Click History.  
35  
                     
To refresh the current web page, click the  
trackwheel. Click Refresh.  
To paste the link address, image address, or page  
address, place the cursor where you want to insert  
the copied text. Click the trackwheel. Click Paste.  
To view the address for the current web page, click  
the trackwheel. Click Page Address.  
Send a link or image in an email  
message  
1. On a web page, click a link or image.  
2. Click Link Address or Image Address.  
3. Click Send Address.  
To view the address for a link, click the link. Click  
Link Address.  
To view the address for an image, click the image.  
Click Image Address.  
4. Click a contact.  
To move the browser to the background to use  
another program, click the trackwheel. Click Hide.  
5. Click Email <contact>.  
6. Send your message.  
To close the browser, click the trackwheel. Click  
Close.  
Note:  
To send a web page address in an email message,  
on the web page, click the trackwheel. Click Send  
Address. Click a contact. Click Email <contact>.  
Send your message.  
View images  
To set how images load in your browser, in the  
browser options, click Browser Configuration. To  
load images while the page is loading, set the  
Show Images field. To show image placeholders if  
images do not load, set the Show Image  
Placeholders field to Yes.  
Save an image  
You can save .jpeg, .png, .gif, and .bmp web page  
images in the pictures list. Saving an image in the  
pictures list enables you to set the image as a  
screen saver, or open the image at any time. On a  
web page, click an image. Click Save Image. Save  
your changes.  
To view an image on its own page, click the  
trackwheel. Click Full Image. To return to the web  
page, click the trackwheel. Click Back.  
Notes:  
If you set the Show Images field to No, images are  
not loaded when you load the web page. To load  
some of the images after the web page is loaded,  
click the trackwheel. Click More Images. To load  
all the images, click the trackwheel. Click All  
Images.  
The Save Image field is only available for  
BlackBerry Wireless Handhelds with color screens.  
Depending on your service provider, you might  
not be able to save images.  
Related topics  
Use a screen saver  
Copy a link, image, or web page  
address  
On a web page, click a link or image. Click Link  
Address, Image Address, or Page Address. Click  
Copy Address.  
Set the Home screen background image  
36  
                                 
Manage saved images  
Organize bookmarks into folders  
In the pictures list, click an image. Perform one of  
the following actions:  
In the bookmarks list, click a folder. Perform one of  
the following actions:  
Open  
Add a folder: Click Add Subfolder.  
Delete  
Open a bookmark folder with subfolders:  
Click Expand.  
Save web page requests  
Close a bookmark folder with subfolders:  
Click Collapse.  
While a web page is loading, you can save the  
web page request in the messages list. Saving the  
request to the messages list enables you to use  
other programs while you are waiting for the web  
page to load. Click the trackwheel. Click Save  
Request.  
Rename a folder: Click the trackwheel. Click  
Rename Folder.  
To move a bookmark into a folder, click a  
bookmark. Click Move Bookmark. Roll the  
trackwheel to the new location. Click the  
trackwheel.  
You can also save a web page that has finished  
loading in the messages list. Saving a fully loaded  
web page enables you to open the text on the  
web page at any time. On the web page, click the  
trackwheel. Click Save Page.  
Clear the browser caches  
In the browser options, click Cache Operations.  
Click the trackwheel. Click the button for the type  
of cache that you want to clear.  
Note:  
A saved web page displays content that was  
current at the time the web page was saved. To  
update the content on a saved page, click the  
trackwheel. Click Refresh.  
About WTLS  
Wireless Transport Layer Security (WTLS) is the  
WAP Browser security layer that provides security  
Create a bookmark  
If you are using the BlackBerry Desktop Software,  
you can load WTLS using the Application Loader  
tool. For more information on loading optional  
programs, refer to the BlackBerry Desktop  
Software Online Help.  
Navigate to the web page that you want to  
bookmark. Click the trackwheel. Click Add  
Bookmark.  
Change bookmarks  
In the bookmarks list, click a bookmark. Perform  
one of the following actions:  
If your handheld is integrated with an email  
account using a BlackBerry Enterprise Server™ and  
you are not using the BlackBerry Desktop  
Software, contact your system administrator for  
information on using WTLS on your handheld.  
Edit Bookmark  
Delete Bookmark  
Related topic  
Related topic  
Organize bookmarks into folders  
What options can I set for WAP Browser  
security?  
37  
                           
38  
Downloading  
5. Click Save.  
6. Click OK.  
Download an application  
Manage applications  
Prevent third-party applications from  
transmitting data  
Related topics  
Can I listen to a ring tone before I download  
it?  
Download a ring tone  
Manage downloaded ring tones  
Enable browser push  
Manage downloaded ring tones  
Set profiles  
Downloading — frequently asked questions  
Legal notice  
Download an application  
About browser push  
On a web page, click the link for the application.  
Click Get Link. Click Download. Click OK.  
Browser push enables you to receive content from  
web applications without requesting it. For  
example, you can receive updates or notifications  
for weather, stock quotes, or news.  
Related topics  
Why did a new program appear on my  
handheld?  
You can enable browser push for your WAP  
Browser, your BlackBerry Browser, or both browser  
types. You can also set which hosts provide this  
information to you.  
Legal notice  
Manage applications  
To view a list of applications, in the handheld  
options, click Applications.  
Set notification for different types of browser push  
information, including service load information  
(web pages or applications), service indication  
information (web page addresses or email  
messages), or other types of information.  
To view details for any third-party applications,  
click an application. Click Properties.  
When you receive a notification, an icon appears  
in the messages list. Depending on how you  
configure browser push, other notifications might  
also appear.  
To delete a third-party application, click an  
application. Click Delete.  
Related topic  
Legal notice  
Notes:  
If you set the browser push notification to Auto, a  
dialog box might also appear, if specified by the  
sender.  
Download a ring tone  
1. On a web page, click the .mid file link.  
2. Click Get Link.  
If you set the browser push notification to Prompt,  
a dialog box always appears.  
3. Click Save.  
4. Type a name for the ring tone.  
39  
                   
If you set the browser push notification to Reject,  
you receive no additional notification.  
Your handheld must also have sufficient available  
memory to load a program.  
If the program still does not load and your  
handheld is integrated with an email account  
using a BlackBerry Enterprise Server, certain  
programs might not be available to you. For more  
information, contact your system administrator.  
Enable browser push  
1. In the handheld options, click Browser Push.  
2. Select one or more of the check boxes.  
3. Set the options for the types of browser push  
notification.  
Why did a new program appear on  
4. Click the trackwheel.  
5. Click Save.  
If your handheld is integrated with an email  
4.0, your system administrator can provision  
more information, contact your system  
administrator.  
Note:  
If you enable browser push notification for your  
WAP Browser, you can also select the Allow WAP  
Push Applications check box.  
Related topic  
Can I listen to a ring tone before I  
download it?  
About browser push  
Yes. On a web page, click the .mid file link. Click  
Get Link. To preview the ring tone, click the Play  
button. To stop listening to the ring tone, click the  
Stop button.  
Downloading — frequently asked  
questions  
Why can’t I load a new program onto my  
handheld?  
Why did a new program appear on my  
handheld?  
What software version do I have on my  
handheld?  
Can I listen to a ring tone before I download  
it?  
Why can’t I load a new program onto  
my handheld?  
Verify that your handheld radio is turned on and  
that you are within an area of sufficient wireless  
coverage. For more information on wireless  
coverage levels, refer to the printed  
documentation that accompanied your handheld.  
40  
                   
Contacts  
3. Type a name for the mailing list.  
5. Click Add Member.  
6. Click a contact.  
Add a contact  
Manage contacts  
Create a mailing list  
Manage mailing lists  
Create a category  
7. Click Continue.  
8. Click the trackwheel.  
9. Click Save Group.  
Apply categories to contacts  
View contacts by category  
Delete categories  
Manage mailing lists  
To manage mailing lists, click a mailing list.  
Perform one of the following actions:  
Add a pause or wait  
Add contacts from your company address  
book  
View Group  
Edit Group  
Contacts — frequently asked questions  
Delete Group  
Add a contact  
In the address book, click the trackwheel. Click  
New Address. Type the contact information.  
To manage contacts in a mailing list, click a  
contact. Perform one of the following actions:  
View Member  
Change Member  
Delete Member  
Add Member  
Note:  
To add a contact from a message, memo, call log,  
or web page, click the contact information. Click  
Add to Address Book. Type any additional  
information. Click the trackwheel. Click Save.  
Note:  
Manage contacts  
Click a contact. Perform one of the following  
actions:  
When you delete members from a group or delete  
a group, your contacts remain in the address book.  
About categories  
View  
Edit  
You create categories in which to group your  
contacts. You can also narrow the contacts  
displayed in the address book based on  
categories.  
Delete  
Create a mailing list  
1. In the address book, click the trackwheel.  
More than one category can apply to a contact.  
Category names are not case sensitive.  
2. Click New Group.  
41  
                         
Categories are shared between the address book,  
the task list, and the memos list. Therefore,  
category changes made in the address book are  
also made in the memos list and task list.  
Add a pause or wait  
Use a wait or a pause to separate additional  
numbers, for example a password or extension,  
from the main phone number. When the main  
phone number is dialed, your handheld either  
pauses before dialing the additional numbers  
(pause) or prompts you to type them (wait).  
Create a category  
1. In the address book, click the trackwheel.  
2. Click Filter.  
When creating or editing a contact, in a phone  
number field, click the trackwheel. Click Add Wait  
or Add Pause. Type the additional numbers.  
3. Click the trackwheel.  
4. Click New.  
About remote address book search  
5. Type a name for the category.  
6. Click the trackwheel.  
To find and add contacts from your company  
address book, your handheld must be integrated  
with an email account using the BlackBerry  
Enterprise Server version 3.5 or later for  
Microsoft® Exchange, or BlackBerry Enterprise  
Server version 2.2 or later for IBM® Lotus®  
Domino®. For more information, contact your  
system administrator.  
Related topic  
About categories  
Apply categories to contacts  
When creating or editing a contact, click the  
trackwheel. Click Categories. To select the  
categories that apply to the contact, press the  
Space key. Save your changes.  
Add contacts from your company  
address book  
1. In the address book, click the trackwheel.  
View contacts by category  
2. Click Lookup.  
To view all contacts within a category, in the  
address book, click the trackwheel. Click Filter.  
Select a category. Press the Space key.  
3. Type the name of the contact.  
4. Click the trackwheel.  
To view all contacts again, click the trackwheel.  
Click Filter. To clear the check boxes beside any  
selected categories, press the Space key.  
5. After the search is complete, click the  
trackwheel.  
6. Click View Lookup.  
7. Click a contact.  
8. Click Add.  
Delete categories  
In the address book, click the trackwheel. Click  
Filter. Click a category. Click Delete. The category  
is deleted, but any contacts that applied to the  
category remain in the address book.  
Notes:  
You can also type part of the contact name to  
widen the search results.  
To add all the contacts found during the search,  
click Add All.  
42  
                             
Related topics  
About remote address book search  
Manage remote address book search results  
Manage remote address book search  
results  
To view information for a contact, in the search  
results, click a contact. Click View.  
To delete a contact from the search results, click  
the trackwheel. Click Delete.  
To delete the search results, click the trackwheel.  
Click Delete Lookup.  
43  
   
44  
Calendar  
To move forward or back by a time period, click  
the trackwheel. Click Prev or Next.  
About the calendar  
Change the calendar view  
Use the calendar  
Schedule an appointment  
1. In the calendar, click the trackwheel.  
2. Click New.  
Schedule an appointment  
Schedule an appointment quickly  
Schedule a meeting  
3. Type the appointment details.  
4. Set whether the appointment should recur.  
5. Click the trackwheel.  
Manage appointments and meetings  
Respond to meeting invitations  
Change meeting participants  
Calendar — frequently asked questions  
6. Click Save.  
Notes:  
If your appointment recurs:  
About the calendar  
Set the Every field to change the frequency or the  
appointment. For example, to set an appointment  
to recur every three days, set the Every field to 3.  
With the handheld calendar, you can view your  
appointments and meetings in one of four views.  
Day, Week, and Month views show all of your  
appointments for the selected time period, while  
Agenda view shows all of your scheduled  
appointments in a list.  
Select the Relative Date check box for the  
appointment to recur on a relative date. For  
example, set an appointment to recur on the last  
Friday of each month, or on the 28th of each  
month.  
Change the calendar view  
To change to another calendar view (Day, Week,  
Month, or Agenda), click the trackwheel. Click a  
view.  
In the Days field, set the days on which the weekly  
appointment should recur. To select a day, press  
the Enter key.  
To change the default view when you open the  
calendar, click Options. Set the Initial View field.  
Related topics  
Change the default reminder time  
About power off and reminders  
Use the calendar  
To go to a specific date, click the trackwheel. Click  
Go to Date.  
Schedule an appointment quickly  
To go to the current date, click the trackwheel.  
Click Today.  
1. In the calendar options, verify that the  
Enable Quick Entry field is set to Yes.  
2. In Day view, beside the start time, type the  
subject of the appointment.  
45  
                           
3. Type a location in parentheses.  
Select the Relative Date check box for the  
appointment to recur on a relative date. For  
example, set an appointment to recur on the last  
month.  
4. To change the start and end times, hold the  
Right Shift key and roll the trackwheel.  
5. Click the trackwheel.  
Related topics  
In the Days field, set the days on which the weekly  
appointment should recur. To select a day, press  
the Enter key.  
Change the default reminder time  
About power off and reminders  
Related topics  
Change the default reminder time  
Change the default reminder time  
About power off and reminders  
In the calendar options, set the Default Reminder  
field to the amount of time before the  
appointment that the handheld reminds you. The  
default is 15 minutes.  
Manage appointments and meetings  
In Month view, to view your list of appointments,  
click a day. Click View Appts.  
Related topic  
About power off and reminders  
To view or change the appointment or meeting  
details, click the appointment or meeting. Click  
Open. If you change a meeting, you are prompted  
to notify the contacts invited to the meeting.  
Schedule a meeting  
1. In the calendar, click the trackwheel.  
2. Click New.  
To delete an appointment or meeting, click the  
appointment or meeting. Click Delete. If you  
delete a meeting, you are prompted to notify the  
contacts invited to the meeting.  
3. Type the meeting details.  
4. Set whether the meeting should recur.  
5. Click the trackwheel.  
6. Click Invite Attendee.  
7. Click a contact.  
Respond to meeting invitations  
In an open meeting invitation, click the  
trackwheel. Perform one of the following actions:  
8. Click Invite.  
Accept or Accept with comments  
Tentative or Tentative with comments  
Decline or Decline with comments  
9. Click the trackwheel.  
10. Click Save.  
Notes:  
To check your calendar when replying to a  
meeting invitation, click the trackwheel. Click  
View Calendar.  
If your meeting recurs:  
Set the Every field to change the frequency of the  
appointment. For example, to set an appointment  
to recur every three days, set the Every field to 3.  
46  
                     
Note:  
If you delete a meeting invitation from the  
messages list before you accept or decline it, the  
appointment is deleted from your desktop  
calendar.  
Change meeting participants  
Open the meeting. In an Accepted or Declined  
field, click a contact. Perform one of the following  
actions:  
Invite Attendee  
Change Attendee  
Remove Attendee  
47  
   
48  
Tasks  
Create a task  
Use tasks  
Click a task. Perform one of the following actions:  
Use tasks  
Open  
Change task status  
Create a category  
Mark Completed  
Mark In Progress  
Delete  
Apply categories to tasks  
View tasks by category  
Delete categories  
Delete Completed  
Tasks — frequently asked questions  
Change task status  
To change the status for a task to Waiting or  
Deferred, edit the Status field for the task.  
Create a task  
1. In the task list, click the trackwheel.  
2. Click New.  
About categories  
3. Type the task details.  
4. Set a due date for the task.  
5. Set whether the task should recur.  
6. Click the trackwheel.  
7. Click Save.  
You create categories in which to group your  
tasks. You can also narrow the tasks displayed in  
the task list based on categories.  
Category names are not case sensitive. More than  
one category can apply to a task. If you use Lotus  
Notes® as your desktop email program, you can  
apply more than one category to a task on your  
handheld, but only one category will synchronize  
with the task in your desktop email program.  
Notes:  
If your task recurs:  
Categories are shared between the address book,  
the task list, and the memos list. Therefore,  
category changes made in the task list are also  
made in the address book and the memos list.  
Set the Every field to change the frequency of the  
task. For example, to set a task to recur every three  
days, set the Every field to 3.  
Select the Relative Date check box for the task to  
recur on a relative date. For example, set a task to  
recur on the last Friday of each month, or on the  
28th of each month.  
Create a category  
1. In the task list, click the trackwheel.  
2. Click Filter.  
In the Days field, set the days on which the weekly  
task should recur. To select a day, press the Enter  
key.  
3. Click the trackwheel.  
4. Click New.  
5. Type a name for the category.  
49  
                     
6. Click the trackwheel.  
Related topic  
About categories  
Apply categories to tasks  
When creating or editing a task, click the  
trackwheel. Click Categories. To select the  
categories that apply to the task, press the Space  
key. Save your changes.  
View tasks by category  
To view all tasks within a category, in the task list,  
click the trackwheel. Click Filter. Select a category.  
Press the Space key.  
To view all tasks again, click the trackwheel. Click  
Filter. To clear the check boxes beside any selected  
categories, press the Space key.  
Delete categories  
In the task list, click the trackwheel. Click Filter.  
Click a category. Click Delete. The category is  
deleted, but any tasks applied to the category  
remain in the tasks list.  
Tasks — frequently asked questions  
Can I remove the prompt that appears before  
I delete contacts, calendar entries, tasks, or  
memos?  
Can I change how my contacts, tasks, or  
memos are displayed?  
Can I clear all the categories that apply to a  
contact, task, or memo?  
How do I know how many contacts, calendar  
entries, tasks, or memos I have saved?  
50  
                 
Memos  
3. Click the trackwheel.  
4. Click New.  
Write a memo  
Use memos  
5. Type a name for the category.  
6. Click the trackwheel.  
Create a category  
Apply categories to memos  
View memos by category  
Delete categories  
Related topic  
About categories  
Memos — frequently asked questions  
Apply categories to memos  
When creating or editing a memo, click the  
trackwheel. Click Categories. To select the  
categories that apply to the memo, press the  
Space key. Save your changes.  
Write a memo  
In the memos list, click the trackwheel. Click New.  
Type a title. Type the body of the memo.  
Use memos  
Click a memo. Perform one of the following  
actions:  
View memos by category  
To view all memos within a category, in the  
memos list, click the trackwheel. Click Filter. Select  
a category. Press the Space key.  
View  
Edit  
To view all memos again, click the trackwheel.  
Click Filter. To clear the check boxes beside any  
selected categories, press the Space key.  
Delete  
About categories  
Delete categories  
You create categories in which to group your  
memos. You can also narrow the memos displayed  
in the memos list based on categories.  
In the memos list, click the trackwheel. Click Filter.  
Click a category. Click Delete. The category is  
deleted, but any memos applied to the category  
remain in the memos list.  
Category names are not case sensitive. More than  
one category can apply to a memo.  
Memos — frequently asked questions  
Categories are shared between the address book,  
the task list, and the memos list. Therefore,  
category changes made in the memos list are also  
made in the address book and the task list.  
Can I remove the prompt that appears before  
I delete contacts, calendar entries, tasks, or  
memos?  
Can I change how my contacts, tasks, or  
memos are displayed?  
Create a category  
1. In the memos list, click the trackwheel.  
Can I clear all the categories that apply to a  
contact, task, or memo?  
2. Click Filter.  
51  
                                   
How do I know how many contacts, calendar  
entries, tasks, or memos I have saved?  
52  
Alarm  
Set the alarm  
Alarm — frequently asked questions  
Why didn’t my alarm notify me on a Saturday  
or Sunday?  
Set the alarm volume  
Silence the alarm  
What is the escalating volume level?  
Turn off the alarm  
Can I set a snooze feature for my alarm?  
Alarm — frequently asked questions  
Why didn’t my alarm notify me on a  
Saturday or Sunday?  
In the alarm, verify that the Active on Weekends  
field is set to Yes. If this field is set to No, your  
alarm does not sound on Saturdays or Sundays.  
Set the alarm  
1. In the alarm, set the Daily Alarm field to On.  
2. Set the time when the alarm should sound.  
3. Set whether to snooze the alarm and the  
length of the snooze.  
Can I set a snooze feature for my  
alarm?  
Yes. In the alarm, change the Snooze field from  
Off to a number. When the alarm sounds, press  
any key to snooze it for the specified amount of  
time.  
4. Set the type of notification for the alarm.  
5. Click the trackwheel.  
6. Click Save.  
When you set the alarm, a bell icon appears  
beside the date in the handheld status section of  
the screen.  
Related topic  
About power off and reminders  
Set the alarm volume  
When you set the alarm, you can specify the type  
of notification, including the tune, the volume  
level, and the number of times that the tune plays.  
Silence the alarm  
Press any key. If snooze is enabled, in the Daily  
Alarm dialog box, click Snooze.  
Turn off the alarm  
In the alarm, set the Daily Alarm field to Off.  
53  
                                       
54  
Calculator  
Use the calculator memory  
Convert measurements  
Use the calculator memory  
To store a number in the memory, type a number.  
Click M+.  
To recall the memory, click MR.  
To delete the memory, click MC.  
To replace the memory, type a number. Click MS.  
Convert measurements  
In the calculator, type a number. Click Menu. To  
convert the number from imperial to metric, click  
To Metric. To convert the number from metric to  
imperial, click From Metric. Click a conversion  
type.  
55  
         
56  
Bluetooth®  
After you pair with a device, you can set your  
handheld to connect with that device without  
prompting you.  
About Bluetooth®  
Turn the Bluetooth® radio on and off  
Pair with another Bluetooth® device  
Manage paired devices  
Pair with another Bluetooth® device  
1. In the handheld options, click Bluetooth.  
Set handheld Bluetooth® identification  
2. Click the trackwheel.  
3. Click Add Device.  
Use Bluetooth® wireless technology during a  
call  
4. Click the name of the device with which you  
want to pair.  
Bluetooth® — frequently asked questions  
About Bluetooth®  
5. Authenticate the device you want to pair  
with by typing a passkey in the Enter passkey  
for <device name> field.  
Bluetooth wireless technology enables your  
handheld to establish wireless connections with  
other devices in close proximity. Use your  
handheld Bluetooth radio to connect your  
handheld with other Bluetooth wireless  
technology-enabled devices such as a handsfree  
car kit or wireless headset.  
6. Type the same passkey on the device to  
which you are pairing.  
Notes:  
Verify that the device you want to pair with is in  
the correct mode for pairing.  
Turn the Bluetooth® radio on and off  
The names of devices with which you have already  
paired appear in the list of paired devices;  
however, they will not appear in the list of  
available devices that appears when you click Add  
Device.  
To turn on the Bluetooth radio, in the handheld  
options, click Bluetooth. Select Enable Bluetooth  
and click the trackwheel.  
To turn off the Bluetooth radio, in the handheld  
options, click Bluetooth. Select Disable Bluetooth  
and click the trackwheel.  
Related topic  
About Bluetooth® pairings  
About Bluetooth® pairings  
Manage paired devices  
Pairing your handheld with another Bluetooth  
wireless technology-enabled device establishes an  
association that enables a wireless connection  
when your handheld is within range of the other  
device (a typical range is approximately 10  
meters).  
In the list of paired devices, click a paired device.  
Click Delete Device to remove the device from the  
list of paired devices or click Device Properties to  
perform one of the following actions:  
Edit the paired device name.  
Set whether the paired device can connect  
with your handheld without prompting.  
57  
                       
Set whether Bluetooth® connections with  
your handheld are encrypted.  
Set handheld Bluetooth®  
identification  
You can set how your handheld is represented on  
devices with which it is paired.  
In the Bluetooth options, perform one of the  
following actions:  
In the Device Name field, type the name of  
your handheld.  
In the Discoverable field, set whether your  
handheld can be found by other Bluetooth  
wireless technology-enabled devices.  
Use Bluetooth® wireless technology  
during a call  
1. Verify that your handheld Bluetooth radio is  
turned on and your handheld is paired with  
the device you want to use.  
2. During a call, click the trackwheel. Click  
Activate <Bluetooth device>.  
Note:  
If your handheld can not connect with the paired  
device, a dialog box notifies you that the  
connection cannot be made and the call does not  
use the paired device.  
Related topic  
About Bluetooth® pairings  
58  
         
Date and time  
Set the date and time  
Copy the time from the wireless network  
Set the date and time  
In the handheld options, click Date/Time. Set the  
date and time. Save your changes.  
Note:  
To set the date and time in the alarm, click the  
trackwheel. Click Change Date/Time.  
Copy the time from the wireless  
network  
In the handheld options, click Date/Time. Click  
the trackwheel. Click Copy Network Time. Save  
your changes. Your handheld time is set based on  
the reference time provided by the wireless  
network and the time zone specified by you.  
Note:  
You can only use this option if the network time is  
available.  
59  
           
60  
Profiles  
6. Set how you want to be notified for that  
item.  
Set profiles  
Create a notification profile  
Use notification profiles  
Manage downloaded ring tones  
Silence your handheld  
Set the alarm  
7. Click the trackwheel.  
8. Click Save.  
9. Click the trackwheel.  
10. Click Save.  
Set the alarm volume  
Use notification profiles  
Click a profile. Perform one of the following  
actions:  
What is the escalating volume level?  
Set profiles  
Edit  
Notification profiles alert you of appointment and  
task reminders, incoming messages, calls, and  
browser content. You can create a profile that  
specifies which sounds to use, whether to notify  
you when the handheld is in or out of the holster,  
and what volume level to use. You can use  
different sounds for each type of item.  
Delete  
Manage downloaded ring tones  
In the profiles list, click a profile. Click Show  
Tunes. Click a ring tone.  
Perform one of the following actions:  
The handheld has five preset notification profiles:  
Quiet, Loud, Vibrate, Default, and Phone Only. You  
can edit these default profiles, but you cannot  
delete them.  
Listen to the ring tone  
Delete the ring tone  
Silence your handheld  
To silence your handheld, in the profiles list,  
enable the Quiet profile.  
In the profiles list, click a notification profile. Click  
Enable.  
Note:  
To receive only vibrate notification, in the profiles  
list, enable the Vibrate profile.  
To change the current notification profile quickly,  
select a profile. Press the Space key.  
To turn notification back on, in the profiles list,  
select a different profile. Press the Space key.  
Create a notification profile  
1. In the profiles list, click the trackwheel.  
2. Click New.  
Related topic  
Silence the alarm  
3. Type a name for the profile.  
4. Click an item.  
5. Click Edit.  
61  
                         
What is the escalating volume level?  
If you use the escalating volume level, the  
notification volume level consistently increases  
until the handheld reaches the loudest volume  
level.  
62  
     
Screen display  
Use the handheld in the dark  
Set the display language  
Use a screen saver  
Use a screen saver  
1. In the handheld options, click Screen/  
Keyboard.  
2. Set the Standby Screen field to Enabled.  
Set the Home screen background image  
Set the font  
3. In the Standby Timeout field, set the amount  
of time before the screen saver appears.  
Apply a theme to your handheld  
Delete themes  
4. Click the trackwheel.  
5. Click Save.  
You can set an image that you saved from a web  
page as your screen saver. In the pictures list, click  
an image. Click Set As Standby Screen. Save your  
changes.  
Use the handheld in the dark  
To turn on the backlighting, press the Power  
button. If you do not use your handheld for a  
period of time, the backlighting turns off  
automatically. To turn off backlighting manually,  
press the Power button.  
Note:  
The screen saver is only available for BlackBerry  
Wireless Handhelds with color screens.  
To set how long the backlighting stays on if you  
do not use your handheld, in the handheld  
options, click Screen/Keyboard. Set the Backlight  
Timeout field.  
Related topic  
Save an image  
Set the Home screen background  
image  
You can set an image that you saved from a web  
page as your Home screen background. In the  
pictures list, click an image. Click Set As Home  
Screen Image.  
Adjust the brightness for the backlighting. In the  
handheld options, click Screen/Keyboard. Set the  
Backlight Brightness field.  
If your handheld screen is always difficult to read,  
adjust the contrast for the screen. In the handheld  
options, click Screen/Keyboard. Set the Screen  
Contrast field.  
To clear the Home screen background, in the  
pictures list, click the trackwheel. Click Reset  
Home Screen Image.  
Note:  
Note:  
The Backlight Brightness field is only available on  
some BlackBerry Wireless Handhelds with color  
screens.  
The Home screen background setting is only  
available for BlackBerry Wireless Handhelds with  
color screens.  
The Screen Contrast field is only available on  
BlackBerry Wireless Handhelds with monochrome  
screens.  
Related topic  
Save an image  
63  
                       
Set the font  
1. In the handheld options, click Screen/  
Keyboard.  
2. Set the Font Family, Font Size, and Font Style  
fields.  
3. For large fonts, set the Antialias mode field.  
4. Click the trackwheel.  
5. Click Save.  
Note:  
Setting a specific font family is only available for  
BlackBerry Wireless Handhelds with color screens.  
Apply a theme to your handheld  
On some BlackBerry Wireless Handhelds with  
color screens, you set themes to control the  
appearance of items such as applications,  
indicators, words, and icons. Themes might be pre-  
loaded on your handheld, or you can download  
themes in .cod format.  
In the handheld options click Theme. Click a  
theme name. Click Activate.  
Note:  
To activate a theme quickly, select a theme name.  
Press the Space key.  
Delete themes  
In the handheld options, click Theme. Click a  
theme name. Click Delete.  
Note:  
You might not be able to delete themes that are  
pre-loaded on your handheld.  
64  
           
Language  
Set the display language  
Set the input language  
Add or remove a display language  
Set the display language  
1. In the handheld options, click Language.  
2. In the Language field, select a preferred  
language.  
3. Click the trackwheel.  
4. Click Save.  
Set the input language  
You can set your handheld input method to the  
language in which you prefer to type without  
changing the display language. This will change  
Auto-text and other typing settings to the selected  
language.  
1. In the handheld options, click Language.  
2. In the Input method field, select a preferred  
language.  
3. Click the trackwheel.  
4. Click Save.  
Add or remove a display language  
If your handheld software supports multiple  
languages, you can add and remove languages  
using the Application Loader tool in the  
BlackBerry Desktop Software. For more  
information on adding and removing handheld  
software components, refer to the BlackBerry  
Desktop Software Online Help.  
65  
             
66  
Power and battery  
4. Set the Weekend field to Enabled.  
Turn the handheld on and off automatically  
Keep the battery at a full charge  
Check the battery level  
5. Specify the times that the handheld should  
turn on and off on weekends.  
6. Click the trackwheel.  
7. Click Save.  
Extend battery life  
Reset the handheld  
Related topic  
About power off and reminders  
About power off and reminders  
If you turn off your handheld using the Power  
button, or by clicking Turn Power Off on the Home  
screen and selecting Turn Off, your handheld turns  
itself on at the following times:  
Keep the battery at a full charge  
Charge your handheld for 10 to 15 minutes each  
day.  
when the alarm turns on  
Check the battery level  
In the handheld options, click Status.  
when the handheld is set to turn on  
automatically.  
To turn on your handheld when calendar  
reminders occur, set the handheld to turn on and  
off automatically.  
Extend battery life  
Use the Auto On/Off feature.  
If you turn off your handheld by clicking Turn  
Power Off on the Home screen and selecting Full  
Power Off, your handheld does not turn on until  
you press the Power button.  
Turn off the radio when you are not in an area of  
wireless coverage.  
Delete the original message when you send a  
reply.  
Note:  
Depending on your theme, the location and name  
for the Turn Power Off icon might change. For  
more information on the differences for your  
theme, refer to the printed documentation that  
accompanied your handheld.  
Send a message to multiple contacts using Add  
To, Add Cc, or Add Bcc.  
Charge your handheld regularly.  
Reset the handheld  
Remove and reinsert the battery.  
Turn the handheld on and off  
automatically  
1. In the handheld options, click Auto On/Off.  
2. Set the Weekday field to Enabled.  
3. Specify the times that the handheld should  
turn on and off on weekdays.  
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68  
Network coverage  
Turn the wireless radio on and off  
Network coverage — frequently asked  
questions  
Turn the wireless radio on and off  
To turn on the wireless radio, on the Home screen,  
click Turn Wireless On.  
To turn off the wireless radio, on the Home screen,  
click Turn Wireless Off.  
Network coverage — frequently  
asked questions  
How do I select a network when traveling?  
How do I register my handheld with the  
network?  
How do I select a network when  
traveling?  
To scan for the most appropriate network, in your  
handheld options set Scan Mode to Automatic. If  
you do not want your handheld to select a  
roaming system, set the Scan Mode to Home Only.  
For more information on roaming and the  
preferred networks on which your handheld can  
roam, contact your service provider.  
How do I register my handheld with  
the network?  
When you select a different network or load new  
applications, your handheld automatically  
registers with the network. To register your  
handheld manually, in the handheld options, click  
Host Routing Table. Click the trackwheel. Click  
Register Now.  
69  
                   
70  
Security  
Set a handheld password  
Set a handheld password  
2. Set the Password field to Enabled.  
3. Set the security options.  
Lock the handheld  
Lock the keyboard  
Protect your handheld content  
Reduce handheld content size  
Regenerate encryption keys  
Store a password  
4. Click the trackwheel.  
6. Type a handheld password.  
7. Click the trackwheel.  
8. Retype the handheld password.  
9. Click the trackwheel.  
Create a random password  
Use the password keeper  
Copy a password  
Related topics  
Verify security software  
About the handheld password  
Change the handheld password  
Disable the handheld password  
Prevent third-party applications from  
transmitting data  
Clear the handheld  
Set owner information  
Change the handheld password  
1. In the handheld options, click Security.  
2. Click the trackwheel.  
Security — frequently asked questions  
About the handheld password  
If you type your handheld password incorrectly  
five times, you must type blackberry before you  
can continue. The next time you enter your  
password, and on subsequent attempts, the  
characters that you type are displayed.  
3. Click Change Password.  
4. Type your current handheld password.  
5. Click the trackwheel.  
6. Type a new handheld password.  
7. Click the trackwheel.  
If you type your handheld password ten times  
incorrectly, all information is erased from your  
handheld for security reasons.  
8. Retype the new handheld password.  
9. Click the trackwheel.  
If your handheld is integrated with an email  
account using a BlackBerry Enterprise Server™,  
some security settings might differ. For more  
information, contact your system administrator.  
Related topics  
About the handheld password  
Disable the handheld password  
71  
             
Disable the handheld password  
1. In the handheld options, click Security.  
2. Set the Password field to Disabled.  
About content protection and  
compression  
Content protection encrypts your handheld data.  
When your handheld is password locked, an open  
lock in the handheld status section of the screen  
indicates that encryption is in progress. A closed  
lock indicates that encryption is complete. After  
you type your handheld password, data on your  
handheld is decrypted as you access it.  
3. Click the trackwheel.  
4. Click Save.  
5. Type the handheld password.  
6. Click the trackwheel.  
To use content protection, you must have a  
handheld password enabled.  
Related topic  
About the handheld password  
Content compression reduces the size of the data  
stored on your handheld while allowing for  
information integrity.  
Lock the handheld  
With a handheld password set, on the Home  
screen, click Lock.  
Protect your handheld content  
1. In the handheld options, click Security.  
To unlock your handheld, on the Lock screen, roll  
the trackwheel. In the Enter password dialog box,  
type your password.  
2. Set the Content Protection field to Enabled.  
3. Click the trackwheel.  
Related topic  
4. Click Save.  
About the handheld password  
5. Type your handheld password.  
6. Click the trackwheel.  
About keyboard lock  
If you do not set a handheld password, you can  
lock your keyboard to prevent accidentally placing  
calls or typing characters.  
Note:  
If you have not enabled your handheld password  
before you enable content protection, you are  
prompted to set a handheld password when you  
save the security settings.  
Lock the keyboard  
On the Home screen, click Keyboard Lock.  
Related topic  
To unlock the keyboard, double-click the  
trackwheel.  
About content protection and compression  
Related topic  
Reduce handheld content size  
1. In the handheld options, click Security.  
About keyboard lock  
2. Set the Content Compression field to  
Enabled.  
3. Click the trackwheel.  
4. Click Save.  
72  
                           
5. If you have enabled a handheld password,  
type your password.  
You can use the password keeper to generate  
random passwords containing letters, numbers,  
and symbols.  
6. Click the trackwheel.  
The first time that you open the password keeper,  
you must create a password keeper password.  
Information in the password keeper is encrypted  
and is only decrypted when you type this  
password.  
Related topic  
About content protection and compression  
About encryption keys  
If your handheld is integrated with an email  
account using the BlackBerry Enterprise Server™  
or BlackBerry Desktop Redirector, encryption keys  
protect data as it travels between your BlackBerry  
Enterprise Server or BlackBerry Desktop Redirector  
and the handheld. Encryption keys are generated  
automatically, but you can manually regenerate  
keys at any time.  
Note:  
Passwords stored in the password keeper are  
encrypted; however, if you copy a password, you  
can paste it into other applications on the  
handheld. While the password is copied on the  
clipboard, it is not encrypted.  
Store a password  
1. In the password keeper, click the trackwheel.  
Regenerate encryption keys  
2. Click New.  
If your handheld is integrated with an email  
account using the BlackBerry Enterprise Server™  
version 4.0, you can regenerate encryption keys  
from the handheld. In the security options, select  
a current service. Click the trackwheel. Click  
Regenerate Encryption Key.  
3. Type the information for the password.  
4. Click the trackwheel.  
5. Click Save.  
Related topic  
If your handheld is integrated with an email  
account using the BlackBerry Enterprise Server  
version 3.6 or earlier, or if you use the BlackBerry  
Desktop Redirector to forward email to your  
handheld, update the encryption keys using the  
BlackBerry Desktop Software. For more  
information, refer to the BlackBerry Desktop  
Software Online Help.  
About the password keeper  
Create a random password  
1. In the password keeper, click the trackwheel.  
2. Click New.  
3. Type a title for the password.  
4. Click the trackwheel.  
Related topic  
5. Click Random Password.  
6. Type any additional password information.  
7. Click the trackwheel.  
About encryption keys  
About the password keeper  
Use the password keeper to create and store all of  
your passwords. The password keeper is locked  
with a single password, so you can maintain all  
your passwords in one place.  
8. Click Save.  
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Use the password keeper  
About firewall settings  
Click a password entry. Perform one of the  
following actions:  
If you have third-party applications on your  
handheld, the firewall option prevents these  
applications from transmitting data without your  
knowledge.  
View  
Edit  
Related topic  
Delete  
Legal notice  
To change your password keeper password, click  
the trackwheel. Click Change password. Click Yes.  
In the dialog box, type your new password.  
Confirm your new password. Click Ok.  
Prevent third-party applications  
from transmitting data  
When a third-party application on your handheld  
attempts to transmit data, a dialog box appears  
on your screen. Accept or deny the connection  
request.  
Copy a password  
In the password keeper, select a password entry.  
Click the trackwheel. Click Copy to Clipboard.  
To reset the firewall settings at any time, in the  
handheld options, click Firewall. Click the  
trackwheel. Click Reset Settings.  
To clear the password from the clipboard, in the  
password keeper, click the trackwheel. Click Clear  
Clipboard.  
Related topics  
To paste the password, place the cursor where you  
want to insert it. Click the trackwheel. Click Paste.  
About firewall settings  
Legal notice  
Warning:  
Passwords copied to the clipboard are not  
encrypted.  
Warning:  
About security self tests  
Performing this procedure disables all services and  
removes all data, including passwords and  
encryption keys, from the handheld. Before  
clearing your handheld, verify that a backup copy  
of your data is available.  
The security self tests program verifies that  
security software is implemented properly on your  
handheld. The tests run automatically when your  
handheld restarts.  
1. In the handheld options, click Security.  
2. Click the trackwheel.  
3. Click Wipe Handheld.  
4. Click Continue.  
Verify security software  
In the handheld options, click Security. Click the  
trackwheel. Click Verify Security Software.  
Related topic  
5. Type blackberry.  
About security self tests  
74  
                               
Related topic  
How do I restore my handheld after clearing  
it?  
Set owner information  
In the handheld options, click Owner. Type your  
contact information. Click the trackwheel. Click  
Save.  
Note:  
Owner information appears on the screen when  
you lock your handheld.  
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76  
BrickBreaker  
Play BrickBreaker  
How do I set the speed of the paddle?  
How do I set the paddle to accelerate as I roll  
the trackwheel?  
Play BrickBreaker  
The object of this game is to destroy bricks using a  
paddle and a ball. To move the paddle, roll the  
trackwheel. To release the ball when in catch  
mode, or to shoot the laser or gun, press the Space  
key.  
During the game, the following capsules fall from  
the bricks that you destroy:  
Long makes the paddle longer.  
Slow slows down the speed of the ball.  
Gun enables you to shoot three bullets at the  
bricks.  
Laser enables you to shoot unlimited laser  
beams at the bricks.  
Multi multiplies the number of balls.  
Catch enables you to catch and hold the ball.  
Skip advances you to the next level.  
Flip changes the direction of the paddle.  
1-up gives you an additional life.  
How do I set the speed of the  
paddle?  
In the BrickBreaker options, set the Paddle  
Movement Speed field.  
How do I set the paddle to  
accelerate as I roll the trackwheel?  
In the BrickBreaker options, set the Paddle  
Acceleration field.  
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78  
Service books  
To accept the service book manually, in the  
handheld options, click Service Book. Click the  
new service book. Click Accept.  
About service books  
Receive new service books  
Accept a new service book  
Manage service books  
Manage service books  
In the handheld options, click Service Book. Click a  
service book. Perform one of the following actions:  
Restore a deleted service book  
View  
About service books  
Service books determine which services are  
available on your handheld. If your handheld is  
integrated with an email account using a  
BlackBerry Enterprise Server™, your system  
administrator can send service books that  
determine whether features such as remote  
address lookup and wireless calendar  
synchronization are available.  
Delete  
Restore a deleted service book  
In the handheld options, click Service Book. Click  
the trackwheel. Click Undelete.  
Receive new service books  
Service books arrive on your handheld in one of  
the following ways:  
over the wireless network from your service  
provider  
over the wireless network when your system  
administrator makes a change on the  
BlackBerry Enterprise Server™  
through the BlackBerry Desktop Software  
when you connect your handheld to your  
computer  
Accept a new service book  
Service books should be automatically accepted  
by your handheld. If a new service book is  
available and it is not automatically accepted, a  
book icon appears in the handheld status section  
of the screen.  
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80  
Frequently asked questions  
Why are some of the features described not  
available on my handheld?  
described not available on my  
Depending on your service provider plan or the  
type of email account that you are using, some  
features might not be available on your handheld.  
provisioned for certain features by your system  
administrator. For more information, contact your  
service provider or system administrator.  
What software version do I have on my  
handheld?  
Email and PIN messages — frequently asked  
questions  
SMS messages — frequently asked questions  
Attachments — frequently asked questions  
Phone — frequently asked questions  
Browser — frequently asked questions  
Downloading — frequently asked questions  
Contacts — frequently asked questions  
Calendar — frequently asked questions  
Tasks — frequently asked questions  
To view handheld information such as your  
handheld type, software version, and copyright  
information, in the handheld options, click About.  
To return to the handheld options, press the  
Escape button twice.  
Memos — frequently asked questions  
Synchronization — frequently asked  
questions  
Typing — frequently asked questions  
Alarm — frequently asked questions  
Bluetooth® — frequently asked questions  
Network coverage — frequently asked  
questions  
Security — frequently asked questions  
81  
           
82  
Email and PIN messages — frequently asked questions  
Why can’t I send email or PIN messages?  
Why can’t I receive email or PIN messages?  
even though I have created a filter?  
Why can’t I specify some folders from which  
Why is the menu option to send an email or  
PIN message not available?  
handheld?  
Can I verify that an email or PIN message has  
reached its recipient?  
sent to my handheld?  
Can I stop an email message from being  
sent?  
Why are some messages already on my  
handheld?  
Why can’t I send email or PIN  
How do I create and use links in messages?  
Verify that your handheld radio is turned on and  
that you are in an area of sufficient wireless  
coverage levels, refer to the printed  
Why is “More available” appearing at the end  
of my message?  
Can I file messages?  
Why can’t I see a new message in the  
messages list even though I received  
notification?  
If you send a message and you are not in an area  
sends the message when you return to an area of  
sufficient wireless coverage.  
Why is there a different icon beside some  
items in the messages list?  
Why can’t I receive email or PIN  
Verify that your handheld radio is turned on and  
that you are in an area of sufficient wireless  
coverage. For more information on wireless  
coverage levels, refer to the printed  
How do I show more of a subject line for my  
email and PIN messages?  
How do I identify received PIN messages as  
high priority?  
Can I remove the prompt that appears before  
I delete messages?  
documentation that accompanied your handheld.  
If you are not receiving email messages, verify that  
filters, which restrict the messages that are sent to  
your handheld, are not enabled. For more  
information, see:  
Why were some of my messages deleted from  
the handheld?  
How do I change how long messages remain  
in the messages list?  
“Use email filters”  
How do I restrict the types of email messages  
that are sent to my handheld?  
How do I create a generic filter?  
83  
       
Verify that email redirection to your handheld is  
enabled. If you are using the BlackBerry Desktop  
Software, in the Redirector Settings tool, verify  
that the Redirect incoming messages to your  
handheld check box is selected.  
If the radio is turned on and you are in an area of  
sufficient wireless coverage, any pending  
messages are sent immediately, so you cannot  
stop the message from being sent.  
Why are some messages already on  
my handheld?  
When you first receive your handheld and every  
time that you update the software, several  
welcome messages appear. These messages  
provide information and tips for using the  
handheld.  
If your handheld is integrated with an email  
account using the BlackBerry Enterprise Server™  
version 4.0, in the messages options, click Email  
Settings. Verify that the Redirect to handheld field  
is set to Yes. If you have configured specific  
folders to redirect email messages to your  
handheld, on the Folder Redirection screen, verify  
that the correct folders from which email is  
redirected are selected.  
If your handheld is integrated with an email  
account using the BlackBerry Enterprise Server™  
version 4.0, a number of your recent email  
messages might also appear on your handheld  
when you turn on your handheld radio for the first  
time. For more information, contact your system  
administrator.  
Why is the menu option to send an  
email or PIN message not available?  
If you do not have an email address or PIN saved  
for your contact, the option to send an email or  
PIN message to that contact does not appear. In  
the address book, add an email address or a PIN  
number for your contact.  
How do I create and use links in  
messages?  
Links appear in your messages as underlined text.  
Messages can contain links to various items such  
as phone numbers, web sites, and email addresses.  
When you receive a message containing a link,  
click the link. In the menu, click the actions that  
apply to the type of link selected.  
Can I verify that an email or PIN  
message has reached its recipient?  
Yes. To receive email message confirmation, if your  
handheld is integrated with an email account  
using a BlackBerry Enterprise Server™, type  
<confirm> before the subject of your message.  
The handheld automatically recognizes most  
items as links. To create a link for a PIN, type pin:  
before typing the PIN number.  
For PIN messages, when the message has been  
delivered to a handheld, a D appears beside the  
check mark in the messages list.  
Why is “More available” appearing  
at the end of my message?  
Can I stop an email message from  
being sent?  
Yes, if the handheld radio is turned off or you are  
in an area of insufficient wireless coverage. If a  
clock icon appears beside the message, delete the  
message to stop it from being sent.  
Long messages are sent to your handheld in  
sections. As you read the first section, the next  
section is sent to your handheld automatically, if  
you are in an area of sufficient wireless coverage.  
However, it might take several seconds before your  
handheld receives the next section.  
84  
                         
To send only the first section of long messages to  
your handheld, in the messages options, click  
General Options. Set the Auto More field to No.  
The next time that you receive a long message,  
More available appears at the bottom. To request  
more of the message, click the trackwheel. Click  
More. To view the rest of the message, click More  
All.  
Why is there a different icon beside  
some items in the messages list?  
Different icons are used in the messages list to  
indicate various items, such as message status,  
saved web pages, call logs, and email messages  
with attachments.  
When you make or receive a call, the handheld  
creates a call log containing information about  
the call. To disable call logs, in the phone options,  
click Call Logging. Set the Show Logs in Message  
List field to No.  
Can I file messages?  
Yes. If you have enabled wireless email  
reconciliation for your handheld, any messages  
that you file on your handheld are also filed in  
your mailbox.  
How do I show more of a subject line  
for my email and PIN messages?  
If your handheld is not enabled for wireless email  
reconciliation, your handheld must be integrated  
with an email account using the BlackBerry  
Desktop Redirector or BlackBerry Enterprise  
Server™ to file messages. You must perform an  
initial email reconciliation with the BlackBerry  
Desktop Software so that the folders in your  
mailbox appear on your handheld. For more  
information on configuring manual email  
reconciliation, refer to the BlackBerry Desktop  
Software Online Help.  
If you want to show more of the subject line for  
your messages, you can hide the time that the  
message was received and the name of the sender  
or recipient of the message. In the messages  
options, click General Options. Set the Display  
Time and Display Name fields to No.  
How do I identify received PIN  
messages as high priority?  
In the messages options, click General Options.  
Set the Make PIN Messages Level 1 field to Yes.  
Why can’t I see a new message in the  
messages list even though I received  
notification?  
If email messages are sent to your handheld from  
specific mailbox folders and, in the general  
messages options, you set the Hide Filed  
Can I remove the prompt that  
appears before I delete messages?  
Yes. In the messages options, click General  
Options. Set the Confirm Delete option to No.  
Why were some of my messages  
deleted from the handheld?  
If your handheld memory is full, your handheld  
deletes the oldest messages from the messages  
list to accommodate new ones. It will not delete  
saved messages.  
Messages option to Yes, a new message sent to  
your handheld is filed automatically, and it might  
not appear in the messages list. To view all of your  
messages, set the Hide Filed Messages field to No.  
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If you have enabled wireless email reconciliation,  
messages that you delete in your mailbox are also  
deleted on your handheld. Messages that you  
delete on your handheld are also deleted in your  
mailbox.  
How do I create a generic filter?  
To create a generic filter, use wildcards when  
specifying the contacts to which the filter applies.  
In the From field, specify part of the sender's  
address and use an asterisk (*) in place of the  
remaining part.  
If you deleted multiple messages using Delete  
Prior, the messages are only deleted from your  
handheld.  
Why are some messages sent to my  
handheld even though I have  
created a filter?  
A filter must be enabled before it applies to your  
messages. In the email filters messages options,  
verify that the check boxes beside all of the filters  
that you want to apply to your messages are  
enabled. Verify that the filters are in the correct  
order so they can be applied to your messages  
properly.  
How do I change how long messages  
remain in the messages list?  
To change the number of days your handheld will  
keep messages on the messages list, in the  
message options, click General Options. Set the  
Keep Messages field.  
Messages sent to your handheld that are older  
than the number of days that you specify in the  
Keep Messages field are removed from your  
handheld. The messages can be restored, however,  
if you set the Keep Messages field to a longer  
period of time. When you increase the amount of  
time in this field, any messages sent to your  
handheld during that period of time appear in the  
messages list.  
Why can’t I specify some folders  
from which email messages are  
redirected?  
On the Folder Redirection screen, if the check  
boxes beside the folder names appear with broken  
borders, those folders are not enabled for  
redirection. If your handheld is integrated with an  
email account using the BlackBerry Enterprise  
Server™ version 4.0, the folders are enabled  
automatically after a short period of time. To  
manually enable all folders for redirection, on the  
Email Reconciliation screen, set the Wireless  
Reconcile field to Off. Save your changes. Open  
the Email Reconciliation screen again and set the  
Wireless Reconcile field to On. Save your changes.  
How do I restrict the types of email  
messages that are sent to my  
handheld?  
You can create email filters to send only specific  
email messages to your handheld. For more  
information, see:  
“Create an email filter”.  
To stop messages that do not meet any filter  
criteria from being sent to your handheld, in the  
message options, click Email Filters. Set the If no  
filters apply, send email to handheld field to No.  
How do I make changes to the  
folders on my handheld?  
You cannot add, edit, or delete folders from your  
handheld. To add, edit, or delete the folder,  
change it in your mailbox and reconcile your email  
with your handheld.  
86  
                       
If your handheld is enabled for wireless email  
reconciliation, changes that you make to the  
folders in your mailbox are synchronized with your  
handheld over the wireless network.  
If your handheld is not enabled for wireless email  
reconciliation, reconcile your email manually  
using the BlackBerry Desktop Software. For more  
information, refer to the BlackBerry Desktop  
Software Intellisync Online Help.  
How do I stop email messages from  
being sent to my handheld?  
If you are using the BlackBerry Desktop Software,  
in the Redirector Settings tool, clear the Redirect  
incoming messages to your handheld check box.  
If your handheld is integrated with an email  
account using the BlackBerry Enterprise Server™  
version 4.0, in the messages options, click Email  
Settings. Set the Send Email To Handheld field to  
No.  
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88  
SMS messages — frequently asked questions  
When your SMS message reaches its recipient, a D  
Why can’t I send SMS messages?  
Can I verify that my SMS message has  
reached its recipients?  
Contact your service provider to find out whether  
this feature is available on your network.  
How do I display more items in an SMS  
message thread?  
Can I set how SMS messages display?  
How do I display more items in an  
SMS message thread?  
In the handheld options, click SMS. In the Number  
of Previous Items field, set how many previous  
SMS messages from the thread should appear.  
Can I remove the prompt that appears before  
I delete messages?  
Why were some of my messages deleted from  
the handheld?  
Note:  
Why aren’t all of the SMS options described  
appearing on my handheld?  
If, in the handheld options on the SMS screen, you  
have set the SMS View field to Conversational, all  
of the messages in the thread display by default.  
What are the Priority and Callback Number  
fields in the SMS options?  
Can I set how SMS messages  
display?  
Yes. In the handheld options, click SMS.  
Why can’t I send SMS messages?  
Verify that your handheld radio is turned on and  
that you are in an area of sufficient wireless  
coverage. For more information on wireless  
coverage levels, refer to the printed  
If you want SMS messages within a thread to  
display as separate entries in the message list, set  
the Message List option to Show all.  
documentation that accompanied your handheld.  
If you send a message and you are not in an area  
of sufficient wireless coverage, the handheld  
sends the message when you return to an area of  
sufficient wireless coverage.  
If you want to change the format of SMS  
messages so that you can type a response in the  
same screen that you view the message, set the  
SMS View field to Conversational.  
If you still cannot send SMS messages, verify that  
your plan supports sending and receiving SMS  
messages, and verify that the destination number  
uses the format your service provider requires. For  
more information, contact your service provider.  
To send a message in the conversational SMS  
view, type text at the bottom of the SMS screen  
and press the Enter key to send the message. You  
can also click the trackwheel to view more options  
in the menu.  
Can I verify that my SMS message  
has reached its recipients?  
Yes. In the handheld options, click SMS. Set the  
Delivery Reports field to On.  
89  
                 
Why were some of my messages  
deleted from the handheld?  
If your handheld memory is full, your handheld  
deletes the oldest messages from the messages  
application to accommodate new ones. It will not  
delete saved messages.  
Why aren’t all of the SMS options  
described appearing on my  
handheld?  
Depending on your service provider plan, some  
SMS message options might not be available on  
your handheld. For more information, contact your  
service provider.  
What are the Priority and Callback  
Number fields in the SMS options?  
In the Priority field, you can set the priority level  
for your SMS messages.  
In the Callback Number field, set the callback  
number that appears in your SMS messages.  
90  
         
To view document and spreadsheet attachments,  
your handheld must be integrated with an email  
version 3.6 or later for Microsoft® Exchange, the  
for IBM® Lotus® Domino®, or the BlackBerry Web  
Client.  
Can I view file attachments on my handheld?  
Why are some file attachment features not  
available on my handheld?  
How do I view password-protected file  
attachments?  
How do I view information about attached  
files?  
handheld must be integrated with an email  
account using the BlackBerry Enterprise Server  
version 3.6 Service Pack 1 or later for Microsoft®  
Exchange, the BlackBerry Enterprise Server version  
2.2 Service Pack 1 or later for IBM® Lotus®  
Domino®, or the BlackBerry Web Client.  
Can I set the amount of memory that my  
handheld uses for file attachments?  
How do I change how file attachments are  
displayed?  
How do I view cell contents in spreadsheet  
attachments?  
To view image attachments, your handheld must  
be integrated with an email account using the  
BlackBerry Enterprise Server version 4.0 or the  
BlackBerry Web Client version 1.9.  
Why is “More available” appearing at the end  
of my file attachment?  
How do I search for text within a file  
attachment?  
For more information, contact your system  
administrator or service provider.  
What does skipped content mean?  
Can I see tracked changes in document  
attachments?  
Why are some file attachment  
features not available on my  
handheld?  
If your BlackBerry Wireless Handheld has 8 MB of  
memory, some image attachment viewing features  
are not available.  
Can I view file attachments on my  
handheld?  
Yes, if attachment viewing is enabled for your  
handheld. When you receive a message with an  
attachment, click the trackwheel. If Open  
Attachment appears in the menu, you can view  
attachments on your handheld.  
How do I view password-protected  
file attachments?  
You can only view password-protected .pdf files. If  
you receive a .pdf file that is password-protected,  
you must type the password to view the file. On  
the Attachment screen, select the file name. Click  
the trackwheel. Click Password. Type the  
If Open Attachment does not appear in the menu,  
your handheld might not be enabled for  
attachment viewing.  
password. Click the trackwheel.  
91  
               
To change the column size for all of the columns  
in a spreadsheet, click the unmarked column label  
in the top left corner of the screen. Click the  
preferred size.  
How do I view information about  
attached files?  
To view the file size, title, and other information  
about an attached file without retrieving the file,  
on the Attachment screen, select the file name.  
Click the trackwheel. Click Retrieve Info.  
To change the default column size for all  
spreadsheet attachments, open the attachment  
options. Set the Column Width field to Large.  
Can I set the amount of memory that  
my handheld uses for file  
attachments?  
Why is “More available” appearing  
at the end of my file attachment?  
Yes. In the attachment options, set the Cache Size  
field.  
Long attachments are sent to your handheld in  
sections. As you read the first section, the next  
section is sent to your handheld automatically, if  
you are in an area of sufficient wireless coverage.  
However, it might take several seconds before your  
handheld receives the next section.  
How do I change how file  
attachments are displayed?  
Open the full content for a file attachment. Click  
the trackwheel. Click Options.  
To send only the first section of long attachments  
to your handheld, in the messages options, click  
General Options. Set the Auto More field to No.  
The next time that you receive a long attachment,  
More available appears at the bottom. To request  
more of the file attachment, click the trackwheel.  
Click More. To view the rest of the attachment,  
click More All.  
To change the font for your file attachments, set  
the Font Family and Font Size fields. You can only  
set the Font Family field on BlackBerry Wireless  
Handhelds with color screens.  
In document attachments, to use font sizes that  
reflect those in the original document, set the  
Reflect Original Font Sizes field to Yes.  
How do I search for text within a file  
attachment?  
To show a grid when viewing spreadsheet  
attachments, set the Show Gridlines field to Yes.  
In the attachment, click the trackwheel. Click Find.  
Type the text. Click the trackwheel.  
To label spreadsheet columns with letters and  
label spreadsheet rows with numbers, set the  
Display Labels field.  
To make the Find feature case sensitive when  
searching, select the Case Sensitive Search check  
box.  
How do I view cell contents in  
spreadsheet attachments?  
When you select a cell, the contents appear at the  
top of the screen. If the contents are too long to  
see, click the cell. Click View Cell.  
If you have not retrieved all of the text for a file  
attachment, the server side search dialog box  
appears. If you want to search the remaining text  
in the attachment, click Yes. If the search term is  
found, the content is retrieved automatically.  
To view the contents of all the cells in a column,  
click the column label at the top of the screen.  
Click Fit. All the cells for that column expand to  
the size of the cell with the longest content.  
92  
                         
To view the text on your handheld, verify that your  
handheld radio is turned on and that you are in an  
area of sufficient wireless coverage. For more  
information on wireless coverage levels, refer to  
the printed documentation that accompanied  
your handheld.  
What does skipped content mean?  
The skipped content bar appears in a document  
attachment when more content is available but  
has not been retrieved. To retrieve skipped  
content, click the skipped content bar. Click More.  
Can I see tracked changes in  
document attachments?  
Some document formats enable editors to track  
changes in a document. With tracked changes  
showing, new and deleted text is displayed in the  
document. To view tracked changes, click the  
trackwheel. Click Show Changes. To hide tracked  
changes, click the trackwheel. Click Hide Changes.  
You can only view tracked changes on BlackBerry  
Wireless Handhelds with color screens.  
93  
       
94  
If your handheld is integrated with an email  
account using the BlackBerry Enterprise Server  
version 2.1 or later, calendar appointments and  
meetings might be the only PIM items that can be  
synchronized over the wireless network. For more  
information on setting wireless calendar  
synchronization, refer to the BlackBerry Desktop  
Software Online Help.  
Can I reconcile email messages over the  
wireless network?  
Can I synchronize PIM items over the wireless  
network?  
How do I handle conflicts between my  
handheld and mailbox?  
Why are some of my email messages not  
reconciling over the wireless network?  
Your handheld radio must be on and you must be  
in an area of sufficient wireless coverage for PIM  
items to synchronize over the wireless network. For  
more information on wireless coverage levels, refer  
to the printed documentation that accompanied  
your handheld.  
Can I reconcile with my personal folders?  
Can I remotely empty the deleted messages  
folder on my computer?  
Can I reconcile email messages over  
the wireless network?  
How do I handle conflicts between  
my handheld and mailbox?  
A conflict might occur if you edit the same item  
on both your handheld and mailbox before  
synchronization takes place.  
Yes. If your handheld is integrated with an email  
account using the BlackBerry Enterprise Server™  
version 3.6 or later for Microsoft® Exchange, or  
the BlackBerry Enterprise Server version 2.2 or  
later for IBM® Lotus® Domino®, verify that  
wireless email reconciliation is enabled in the  
messages options.  
If you enable wireless email reconciliation, you can  
set whether the handheld or mailbox takes  
precedence when a conflict occurs. In the  
messages options, click Email Reconciliation. Set  
the On Conflict field to the preferred option. You  
can set this option for each message service on  
your handheld.  
If your handheld is integrated with an email  
account using the BlackBerry Web Client, and your  
service provider supports wireless email  
reconciliation, verify that you have enabled  
wireless email reconciliation in the messages  
options.  
If you enable wireless PIM synchronization, the  
information in your desktop email program  
automatically takes precedence over the data on  
your handheld when a conflict occurs. If you  
disable wireless PIM synchronization and make  
changes to a PIM entry in your desktop email  
program and on the handheld, the conflicting  
information on the handheld is replaced by the  
Can I synchronize PIM items over the  
wireless network?  
If your handheld is integrated with an email  
account using the BlackBerry Enterprise Server™  
version 4.0, verify that wireless synchronization is  
enabled in the tasks, memo, address book, and  
calendar options.  
95  
                   
information in your desktop email program when  
you enable wireless PIM synchronization again. If  
you want to manually select how conflicts are  
handled, synchronize your handheld using the  
desktop software before you enable wireless PIM  
synchronization.  
Can I remotely empty the deleted  
messages folder on my computer?  
Yes. In the messages options, click Email  
Reconciliation. Click the trackwheel. Click Purge  
Deleted Items. Click Yes.  
To use this feature, your handheld must be  
integrated with an email account using the  
BlackBerry Enterprise Server™ version 3.6 or later  
for Microsoft® Exchange, and wireless email  
reconciliation must be enabled. Verify that your  
handheld radio is turned on and that you are in an  
area of sufficient wireless coverage. For more  
information on wireless coverage levels, refer to  
the printed documentation that accompanied  
your handheld.  
If you use the BlackBerry Desktop Software to  
enable wireless calendar synchronization, you can  
adjust the calendar conflict resolution settings in  
the desktop software. For more information, refer  
to the BlackBerry Desktop Software Online Help.  
Why are some of my email messages  
not reconciling over the wireless  
network?  
If you are not in an area of sufficient wireless  
coverage, your email messages will not be  
reconciled over the wireless network. For more  
information on wireless coverage levels, refer to  
the printed documentation that accompanied  
your handheld.  
If you are in an area of sufficient wireless coverage  
and you want to initiate email reconciliation from  
the handheld, in the messages list, click the  
trackwheel. Click Reconcile Now.  
Can I reconcile with my personal  
folders?  
Yes. If you are a Microsoft® Exchange user, and  
you use personal folders, you can only reconcile  
email messages with personal folders using the  
BlackBerry Desktop Software. For more  
information, refer to the BlackBerry Desktop  
Software Online Help.  
Note:  
Even if you have enabled wireless email  
redirection or folder redirection on your handheld,  
you must use the desktop software with personal  
folders.  
96  
         
Phone — frequently asked questions  
Why can I not make calls?  
screen?  
In the phone options, click General Options. Verify  
that the Dial From Home Screen field is set to Yes.  
cannot use Home screen shortcuts.  
Why am I no longer receiving calls?  
How do I make calls from the Home screen?  
How do I hide my handheld phone number  
from a contact when making a call?  
Can I use the phone when the handheld or  
keyboard is locked?  
How do I hide my handheld phone  
number from a contact when making  
a call?  
In the phone options, click General Options. Set  
the Restrict My Identity field to Yes.  
Can I make three-way calls?  
Can I use call forwarding?  
How do I edit the phone number to which  
my calls are forwarded?  
Can I use the phone when the  
handheld or keyboard is locked?  
If your handheld is integrated with a corporate  
email account, you might be able to make calls  
when your handheld is locked. For more  
Can I use a TTY device with my handheld?  
Can I set the phone to display frequently  
called numbers?  
How do I stop my handheld from answering  
or ending calls automatically?  
information, contact your system administrator.  
If you receive a call when the keyboard is locked,  
the keyboard unlocks when you answer the call.  
How do I hide my phone number in the  
phone?  
If you receive a call when the handheld is  
password-locked, you can answer the call, but your  
handheld remains password-locked during the  
call. You can perform regular phone actions, such  
as mute. When you end the call, the handheld  
remains password-locked.  
Why can I not make calls?  
Verify that your handheld radio is turned on and  
that you are in an area of sufficient wireless  
coverage. For more information on wireless  
coverage levels, refer to the printed  
documentation that accompanied your handheld.  
Can I make three-way calls?  
Why am I no longer receiving calls?  
Yes, if you subscribe to a three-way call service.  
Contact your service provider for more  
information.  
Verify that your handheld radio is turned on and  
that you are in an area of sufficient wireless  
coverage. For more information on wireless  
coverage levels, refer to the printed  
documentation that accompanied your handheld.  
If you still cannot receive calls, verify that call  
forwarding is not enabled.  
97  
                           
To stop your handheld from ending calls  
automatically when you insert it in the holster, in  
the phone options, click General Options. Set the  
Auto End Calls field to No.  
Can I use call forwarding?  
Yes, if your service provider plan includes call  
forwarding and your handheld is provisioned for  
the service. For more information, contact your  
service provider.  
How do I hide my phone number in  
the phone?  
In the phone options, click General Options. Set  
the Show My Number field to No.  
How do I edit the phone number to  
which my calls are forwarded?  
To make changes to a call forwarding phone  
number that you have added, delete the current  
phone number and add a new phone number.  
Can I use a TTY device with my  
handheld?  
Yes, if your service provider supports TTY devices.  
The TTY device must operate at 45.45 bps, and  
you must insert the TTY device connector into  
your handheld headset jack. If you use an RJ-11  
connector, you must use an adapter to connect  
the TTY device to your handheld.  
TTY is only available on some BlackBerry Wireless  
Handhelds.  
Can I set the phone to display  
frequently called numbers?  
Yes. You can set the phone to display a list of  
frequently or recently called numbers instead of  
call logs. In the phone options, click General  
Options. Set the Phone List View field.  
How do I stop my handheld from  
answering or ending calls  
automatically?  
To stop your handheld from answering calls  
automatically when you remove it from the  
holster, in the phone options, click General  
Options. Set the Auto Answer Calls field to No.  
98  
                           
Depending on your service provider or your theme,  
Why are there no browsers available on my  
handheld?  
Can I use the BlackBerry Browser?  
How do I change the browser home page?  
How do I change the type of content that the  
browser accepts?  
Yes, if your handheld is integrated with an email  
BlackBerry Enterprise Server version 2.2 or later  
administrator.  
Can I override the character set encoding of  
web pages?  
What is the Available Offline check box that  
appears when I’m adding a bookmark?  
Can I view web pages that contain  
JavaScript™ or animated graphics?  
Configuration. In the Home Page Address field,  
change the web page address. Save your changes.  
Why did the web page form not submit?  
How do I use the browser queue?  
How do I control when scripts are run on my  
handheld?  
Depending on your service provider, you might  
not be able to change your home page.  
With multiple browsers on my handheld, how  
do I connect a browser with a Home screen  
shortcut key?  
How do I change the type of content  
that the browser accepts?  
In the browser options, click Browser  
Configuration. In the Content Mode field, set the  
type of content that the browser accepts. Save  
your changes.  
How do I change which browser opens when  
I click a link in an open email message?  
On my browser home page, when I hold the  
Escape button, the application closes. Can I  
change this?  
Can I override the character set  
encoding of web pages?  
What options can I set for WAP Browser  
security?  
Yes. On a web page, click the trackwheel. Click Set  
Encoding. Clear the Auto mode check box. Set the  
Default Charset field. Click OK. The browser uses  
the default character set to display all web pages.  
Why are there no browsers available  
on my handheld?  
Verify that your handheld radio is turned on and  
that you are in an area of sufficient wireless  
coverage. For more information on wireless  
coverage levels, refer to the printed  
documentation that accompanied your handheld.  
99  
                   
What is the Available Offline check  
box that appears when I’m adding a  
bookmark?  
How do I use the browser queue?  
The browser queue lists all of the forms submitted  
when you were not within an area of sufficient  
wireless coverage.  
The Available Offline check box enables you to  
view the web page when you are not connected to  
the wireless network or when you are outside an  
area of wireless coverage. When you view the web  
page offline, it displays the information that was  
current when you last viewed the bookmark  
online. To change this check box, you must create  
the bookmark again.  
To view a form in the queue, in the browser  
options, click Offline Queues. Click a form. Click  
Get Link.  
To delete a form in the queue, click the form. Click  
Delete.  
How do I control when scripts are  
run on my handheld?  
In the browser options, click General Properties.  
Select the Prompt Before Running WML Scripts  
check box. You are prompted before browser  
scripts are run.  
Can I view web pages that contain  
JavaScriptor animated graphics?  
Yes. Use the BlackBerry Browser to view .html web  
pages that contain JavaScript or animated  
graphics. In the browser options, click General  
Properties. Select the Support JavaScript check  
box and set the Repeat Animations field. Save  
your changes.  
With multiple browsers on my  
handheld, how do I connect a  
browser with a Home screen  
shortcut key?  
In the handheld options, click Browser. In the W  
hotkey configuration field, select which WAP  
Browser opens when you press the W key on the  
Home screen. In the B hotkey configuration field,  
select which BlackBerry Browser opens when you  
press the B key on the Home screen.  
To view .html web pages containing JavaScript or  
animated graphics, your handheld must be  
integrated with an email account using the  
BlackBerry Enterprise Server™4.0. To view web  
pages with JavaScript, your handheld must be  
enabled for JavaScript support. The BlackBerry  
Browser does not support some style sheets or  
dynamic HTML. For more information, contact  
your system administrator.  
You can only change these fields if you have  
multiple browsers for the same browser type on  
your handheld. Also, the shortcut keys are only  
available on the Home screen if, in the general  
phone options, the Dial From Home Screen field is  
set to No.  
Why did the web page form not  
submit?  
Verify that your handheld radio is turned on and  
that you are in an area of sufficient wireless  
coverage. For more information on wireless  
coverage levels, refer to the printed  
How do I change which browser  
opens when I click a link in an open  
email message?  
documentation that accompanied your handheld.  
In the handheld options, click Browser. Set the  
Default Browser Configuration to the browser to  
use when you click links.  
100  
                         
On my browser home page, when I  
hold the Escape button, the  
application closes. Can I change  
this?  
Yes. In the browser options, click General  
Properties. Select the Prompt Before Closing  
Browser On Escape check box. You receive a  
prompt before the browser closes.  
What options can I set for WAP  
Browser security?  
To set WAP Browser security, in the handheld  
options, click WTLS. In the Encryption Strength  
field, set the encryption level for connecting to  
your WAP gateway. In the Prompt for Server Trust  
field, set whether to prompt for WTLS connection  
authentications if the handheld cannot  
authenticate the connection automatically.  
101  
       
102  
Contacts — frequently asked questions  
How do I add multiple contacts with the  
same name to my contact list?  
apply to a contact, task, or memo?  
Yes. When editing the contact or memo, click the  
trackwheel. Click Categories. Click the trackwheel.  
Click Clear Selection.  
Can I change how my contacts, tasks, or  
memos are displayed?  
What are the User 1, User 2, User 3, and User  
4 fields on the New Address screen?  
Can I remove the prompt that  
appears before I delete contacts,  
calendar entries, tasks, or memos?  
Yes. In the address book, calendar, tasks, or memo  
options, set the Confirm Delete option to No.  
Can I clear all the categories that apply to a  
contact, task, or memo?  
Can I remove the prompt that appears before  
I delete contacts, calendar entries, tasks, or  
memos?  
How do I know how many contacts,  
calendar entries, tasks, or memos I  
have saved?  
How do I know how many contacts, calendar  
entries, tasks, or memos I have saved?  
In the address book, calendar, tasks, or memo  
options, the Number of Entries field displays how  
many contacts, calendar entries, tasks, or memos  
are saved.  
How do I add multiple contacts with  
the same name to my contact list?  
In the address book options, set the Allow  
Duplicate Names field to Yes.  
Can I change how my contacts,  
tasks, or memos are displayed?  
Yes. In the address book, tasks, or memo options,  
change the Sort By field.  
What are the User 1, User 2, User 3,  
and User 4 fields on the New  
Address screen?  
These fields are extra fields where you can add  
information for your contacts, such as birthdays or  
anniversaries. You can edit the name of the field  
for all your contacts and set up your BlackBerry  
Desktop Software to synchronize with the  
corresponding field in your desktop email  
program.  
To change the field name for a custom field, click  
the trackwheel. Click Change Field Name.  
103  
                                 
104  
Calendar — frequently asked questions  
Can I synchronize PIM items over the wireless  
network?  
that is shown first when viewing the  
In the calendar options, change the First Day Of  
Are there any restrictions for using the  
calendar with Lotus Notes®?  
How do I expand the number of hours that  
are shown in the calendar?  
How do I scroll through the calendar  
in each view?  
How do I change the day of the week that is  
shown first when viewing the calendar in  
Week view?  
In Day view, roll the trackwheel to move through  
the hours in a day. Roll the trackwheel to the top  
of the screen to select a day in the navigation bar.  
Click the trackwheel to view the selected day.  
Hold the Alt key and roll the trackwheel to move  
from one day to the next.  
Can I remove the prompt that appears before  
I delete contacts, calendar entries, tasks, or  
memos?  
How do I scroll through the calendar in each  
view?  
In Week view, roll the trackwheel to move  
vertically through the hours in a day. Hold the Alt  
key and roll the trackwheel to move horizontally  
through the days of the week.  
How do I change how long appointments  
remain in the handheld calendar?  
How do I know how many contacts, calendar  
entries, tasks, or memos I have saved?  
In Month view, roll the trackwheel to move  
horizontally through the days of the month. Hold  
Alt and roll the trackwheel to move vertically  
between weeks.  
Are there any restrictions for using  
the calendar with Lotus Notes®?  
In Agenda view, roll the trackwheel to move  
through the appointments. Hold the Alt key and  
roll the trackwheel to move through days.  
Yes. If you are a Lotus Notes® user, you cannot  
create appointments that span multiple days.  
Also, you can only edit the Subject, Location,  
Reminder, and Notes fields and the Mark as  
Private check box when editing the series for a  
recurring appointment or meeting. When editing a  
recurring meeting that you created, you can also  
edit the meeting participants.  
How do I change how long  
appointments remain in the  
handheld calendar?  
To change the number of days your handheld will  
keep in the calendar, in the calendar options, set  
the Keep Appointments field.  
How do I expand the number of  
hours that are shown in the  
calendar?  
In the calendar options, change the Start of Day  
and End of Day fields.  
105  
                     
Appointments in your handheld calendar that are  
older than the number of days that you specify in  
the Keep Appointments field are removed from  
your handheld. The appointments can be restored,  
however, if you set the Keep Appointments field  
to a longer period of time. When you increase the  
amount of time in this field, any appointments in  
your calendar during that period of time appear in  
your handheld calendar.  
106  
Bluetooth® — frequently asked questions  
How do I connect my handheld with another  
Bluetooth® device?  
What if I can’t type a passkey on the  
Bluetooth® device I want to pair  
with?  
If the device you are pairing with has no screen  
where you can type a passkey, the passkey is often  
hard-coded. Try typing 0000 in the Enter passkey  
for <device name> field on your handheld to pair  
with the new device.  
How do I know when my handheld  
Bluetooth® radio is on?  
What if I can’t type a passkey on the  
Bluetooth® device I want to pair with?  
Why does my list of paired devices not  
appear?  
Why does my list of paired devices  
not appear?  
Verify that your handheld Bluetooth® radio is  
turned on and that you have added devices to  
your paired devices list.  
Can I connect to devices without being  
prompted?  
Can I prevent devices from discovering my  
handheld when it is within range?  
How do I connect my handheld with  
another Bluetooth® device?  
Verify that your handheld Bluetooth radio is  
turned on and your handheld is paired with the  
device you want to connect with.  
Can I connect to devices without  
being prompted?  
You can only connect to devices without being  
prompted if the devices are paired with your  
handheld. In the paired devices list, click a paired  
device. Click Device Properties. Set the Trusted  
field to Yes.  
In the list of paired devices, select the Bluetooth  
device you want to connect with and click the  
trackwheel. Click Connect.  
Can I prevent devices from  
discovering my handheld when it is  
within range?  
How do I know when my handheld  
Bluetooth® radio is on?  
Bluetooth icons appear on the Home screen if  
your handheld Bluetooth radio is on or if you are  
connected with another Bluetooth wireless  
technology enabled device.  
Yes. In the paired devices list, click the trackwheel.  
Click Options. Set the Discoverable field to No.  
107  
                       
108  
Security — frequently asked questions  
What does the Verifying Security Software  
dialog box mean when I restart my  
handheld?  
How do I reduce the size of data  
handheld, enable content compression.  
How do I restore my handheld after clearing  
it?  
How do I prevent passwords from  
accidentally being copied to the  
clipboard?  
In the password keeper options, set the Allow  
Clipboard Copy field to False.  
How do I reduce the size of data stored on  
my handheld?  
How do I prevent passwords from  
accidentally being copied to the clipboard?  
How do I specify the criteria for randomly  
generated passwords?  
How do I specify the criteria for  
randomly generated passwords?  
In the password keeper options, set the password  
length and specify whether randomly generated  
passwords must contain letters, numbers, or  
symbols.  
Why do additional security features appear  
in the handheld options?  
How do I prevent passwords from appearing  
on the screen in the password keeper?  
What does the Verifying Security  
Software dialog box mean when I  
restart my handheld?  
When this dialog box appears, the handheld is  
verifying that all security software is implemented  
properly on your handheld. The tests run  
Why do additional security features  
appear in the handheld options?  
Additional security options such as Certificate  
Servers, Certificates, Key Stores, S/MIME, or  
Memory Cleaning might be available in the  
handheld options. You can use these options with  
the Secure Multipurpose Internet Mail Extensions  
(S/MIME) Support Package. For more information,  
refer to the S/MIME Support Package User Guide  
Supplement.  
automatically when your handheld restarts.  
How do I restore my handheld after  
clearing it?  
If your handheld is integrated with an email  
account using the BlackBerry Enterprise Server™  
version 4.0, contact your system administrator to  
initiate enterprise activation.  
How do I prevent passwords from  
appearing on the screen in the  
password keeper?  
If you are using the BlackBerry Desktop Software,  
restore handheld data and services using the  
Backup and Restore tool. For more information,  
refer to the BlackBerry Desktop Software Online  
Help.  
In the password keeper options, set the Show  
Password field to False.  
109  
                                 
110  
Tips  
To show a hidden icon on the Home screen, hold  
the Alt key and click the trackwheel. Click Show  
All. Hold the Alt key and click a crossed-out icon.  
Click Hide Application.  
Home screen  
Searching  
Options and fields  
Navigating screens  
Typing  
To switch to another application, hold the Alt key  
and press the Escape button. Continue to hold the  
Alt key and select an application. Release the Alt  
key to switch to that application.  
Editing text  
Messages  
To use shortcut keys to open an application from  
the Home screen, open the phone options. Click  
General Options. Change the Dial From Home  
Screen field to No. The shortcut keys are  
underlined on the Home screen. You can use these  
keys, but you cannot make calls from this screen.  
Attachments  
Phone  
Browser  
Calendar  
Calculator  
Searching  
To search for text, click the trackwheel. Click Find.  
Type the text.  
Home screen  
To use the handheld in the dark, press the Power  
button.  
To find a contact, type the contact name or initials  
separated by a space.  
To lock the handheld, set a password. Click Lock.  
To lock the keyboard, on the Home screen, click  
Keyboard Lock. To unlock the keyboard, double-  
click the trackwheel.  
Options and fields  
To select a check box, press the Space key. To clear  
the check box, press the Space key again.  
To move an icon on the Home screen, select an  
icon. Hold the Alt key and click the trackwheel.  
Click Move Application. Place the icon. Click the  
trackwheel.  
To change an option field, hold the Alt key. Click a  
value.  
To move to an item in a list or menu, type the first  
letter of the item.  
To hide an icon on the Home screen, select an  
icon. Hold the Alt key and click the trackwheel.  
Click Hide Application.  
To clear a field, click the trackwheel. Click Clear  
Field.  
Navigating screens  
To move the cursor, roll the trackwheel.  
111  
                       
To move the cursor in a different direction, hold  
the Alt key and roll the trackwheel.  
To turn on CAP lock, press the Alt key + the Right  
Shift key.  
To exit a screen or dialog box, press the Escape  
button.  
To turn on NUM lock, press the Right Shift key +  
the Alt key.  
To click an icon or menu item, roll the trackwheel  
to select the item. Click the trackwheel.  
To turn off NUM lock or CAP lock, press the Right  
Shift key.  
To select multiple items or characters, hold the  
Shift key and roll the trackwheel.  
To type numbers in a number field, press the  
number keys. You do not need to press the Alt key.  
To page up or down in a list, hold the Alt key and  
roll the trackwheel.  
To type a letter in a number field, hold the number  
key until the letter appears.  
To move to the top of a screen, press T.  
To move to the bottom of a screen, press B.  
To move down a screen, press the Space key.  
To insert the at sign (@) and periods in an email  
field, press the Space key.  
Editing text  
To select a line of text, press the Shift key and roll  
the trackwheel.  
To move up a screen, press the Shift key + the  
Space key.  
To select text character by character, hold the Shift  
key and roll the trackwheel.  
To move to the next item, press N.  
To cut the selected text, press the Shift key + the  
Backspace key.  
To move to the previous item, press P.  
Typing  
To copy the selected text, press the Alt key and  
click the trackwheel.  
To capitalize a letter, hold the letter key until the  
capitalized letter appears.  
To paste the selected text, press the Shift key and  
click the trackwheel.  
To insert a period, press the Space key twice. The  
next letter is capitalized.  
Messages  
To open the selected message, press the Enter key.  
To type the alternate character on a key, hold the  
Alt key and press the character key.  
To compose a message from the messages list,  
press C.  
To type a symbol, press the Symbol key. Click a  
symbol.  
To reply to a message, press R.  
To type an accented or special character, hold the  
letter key and roll the trackwheel.  
112  
             
To forward a message, press F.  
To reply to all, press L.  
To view the email address or PIN of a sender or a  
recipient, in the To or From field of a received  
message, select a name. Press Q. To show the  
display name again, press Q.  
To file a message, press I.  
To delete selected messages, press the Delete key.  
To search for text within a message, press S. To  
search for the next occurrence of the text, press S  
again.  
Attachments  
To switch between viewing the generated table of  
contents and the full content for a document  
attachment, press V.  
To move down a page, press the Enter key.  
To move up a page, press the Alt key + the Enter  
key.  
To switch to a different worksheet within a  
spreadsheet attachment, press V. Select a  
worksheet and press the Enter key.  
To view sent messages, in the messages list, press  
the Alt key + O.  
To change the column size, press W.  
To view received messages, in the messages list,  
press the Alt key + I.  
To turn on or turn off column and row labels, press  
H.  
To view SMS messages, in the messages list, press  
the Alt key + S.  
To move to a specific cell, press G.  
To display the contents of a specific cell, press the  
Space key.  
To view phone call logs, in the messages list, press  
the Alt key + P.  
To pan horizontally across an image, hold the Alt  
key and roll the trackwheel.  
To view voice mail messages, in the messages list,  
press the Alt key + V.  
To zoom into an image, press I. To continue  
zooming into an image, hold the Left Shift key and  
roll the trackwheel.  
To move to the next unopened item, press U.  
To move to the next related message, press J.  
To move to the previous related message, press K.  
To zoom out of an image, press O. To continue  
zooming out of an image, hold the Left Shift key  
and roll the trackwheel.  
To mark a message as opened or unopened, press  
the Alt key + U.  
To zoom to the original image size, press W.  
To rotate an image, press R.  
To move to the last cursor position in a received  
message, press G.  
113  
   
To insert a period in the Go To dialog box, press  
the Space key.  
Phone  
To open the phone, press the Phone button or  
press the Space key.  
To insert a slash mark (/) in the Go To dialog box,  
press the Shift key + the Space key.  
To end a call, hold the Escape button.  
To go to the home page, press H.  
To call a selected name or phone number, press  
the Enter key.  
To edit a web address in the Go To dialog box,  
hold the Alt key and roll the trackwheel. Select an  
address. Edit the text. Click the trackwheel.  
To call a speed dial number, hold the assigned  
letter key.  
To open the bookmarks screen, press K.  
To add a bookmark, press A.  
To type an extension, press the Alt key + the 8 key.  
Type the extension number.  
To dial the last number that you typed, press the  
Space key + the Enter key.  
To refresh a web page, press R.  
To search for a word on a page, press F. To find the  
next instance of a word on a page, press the Alt  
key + F.  
To call your voice mail access number, hold 1.  
To type letters in phone numbers, hold the Alt key  
and type letters.  
To view the history, press I.  
To mute a call, press the Phone button. To turn  
mute off, press the Phone button again.  
To move to the next page in the history, press N.  
To move to the previous page in the history, press  
the Delete key.  
To change the volume during a call, roll the  
trackwheel.  
To view, copy, or send the address for a link, press  
L.  
To move to the top of the Phone screen while  
viewing the list of contacts, press the Space key.  
To view, copy, or send the address for a page, press  
P.  
To insert a wait when typing a phone number,  
press B.  
To view more images, press M.  
To insert a pause when typing a phone number,  
press N.  
To view all images, press Q.  
Browser  
To open the browser options, press O.  
To move down a page, press the Space key.  
To return to the last page that you viewed, press  
the Escape button.  
114  
       
To move up a page, press the Shift key + the Space  
key.  
To move the cursor horizontally in Week view, hold  
the Alt key and roll the trackwheel.  
To save a web page to the messages list, press S.  
To move the cursor vertically in Month view, hold  
the Alt key and roll the trackwheel.  
To stop a web page from loading, press the Escape  
button.  
Calculator  
To add, press I.  
To move to a specific web page, press G.  
To subtract, press U.  
To move between full-screen mode and normal  
mode, press U.  
To multiply, press A.  
To move the browser to the background to use  
another application, press D.  
To divide, press G.  
To clear the screen, press Y.  
To clear the last entry, press T.  
To find the square root, press V.  
To use the percent function, press B.  
To close the browser, hold the Escape button.  
Calendar  
For these tips to work in Day view, in the calendar  
options, set the Enable Quick Entry field to No.  
To change to Agenda view, press A.  
To change to Day view, press D.  
To change to Week view, press W.  
To change to Month view, press M.  
To move to the current date, press T.  
To move to a specific date, press G.  
To create an appointment, press C.  
To add a number to the memory, type the number  
and press L.  
To recall the memory, press J.  
To replace the memory, type a number and press  
K.  
To clear the memory, press H.  
To scroll vertically, hold the Alt key and roll the  
trackwheel.  
To move to the next day, week, or month, press the  
Space key.  
To display the result of your calculation, press the  
Enter key.  
To move to the previous day, week, or month,  
press the Shift key + the Space key.  
115  
       
116  
Legal notice  
© 2004 Research In Motion Limited. All rights  
reserved. The BlackBerry and RIM families of  
related marks, images and symbols are the  
exclusive properties and trademarks of Research  
In Motion Limited. RIM, Research In Motion,  
'Always On, Always Connected' and BlackBerry  
are registered with the U.S. Patent and Trademark  
Office and may be pending or registered in other  
countries.  
CONDITIONS, OR COVENANTS, EITHER EXPRESS  
OR IMPLIED (INCLUDING WITHOUT LIMITATION,  
ANY EXPRESS OR IMPLIED WARRANTIES OR  
CONDITIONS OF FITNESS FOR A PARTICULAR  
PURPOSE, NON-INFRINGEMENT,  
MERCHANTABILITY, DURABILITY, TITLE, OR  
RELATED TO THE PERFORMANCE OR NON-  
PERFORMANCE OF ANY SOFTWARE  
REFERENCED HEREIN OR PERFORMANCE OF  
ANY SERVICES REFERENCED HEREIN). IN  
CONNECTION WITH YOUR USE OF THIS  
DOCUMENTATION, NEITHER RIM NOR ITS  
AFFILIATED COMPANIES AND THEIR RESPECTIVE  
DIRECTORS, OFFICERS, EMPLOYEES, OR  
CONSULTANTS SHALL BE LIABLE TO YOU FOR  
ANY DAMAGES WHATSOEVER BE THEY DIRECT,  
ECONOMIC, COMMERCIAL, SPECIAL,  
CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR  
INDIRECT DAMAGES, EVEN IF RIM HAS BEEN  
ADVISED OF THE POSSIBILITY OF SUCH  
DAMAGES, INCLUDING WITHOUT LIMITATION,  
LOSS OF BUSINESS REVENUE OR EARNINGS,  
LOST DATA, DAMAGES CAUSED BY DELAYS,  
LOST PROFITS, OR A FAILURE TO REALIZE  
EXPECTED SAVINGS.  
Microsoft and Outlook are registered trademarks  
of Microsoft Corporation in the United States  
and/or other countries. IBM, Lotus, Domino, and  
Lotus Notes are trademarks of IBM in the United  
States. JavaScript is a trademark of Sun  
Microsystems, Inc. in the U.S. and other countries.  
All other brands, product names, company names,  
trademarks and service marks are the properties of  
their respective owners.  
The handheld and/or associated software are  
protected by copyright, international treaties and  
various patents, including one or more of the  
following U.S. patents: 6,278,442; 6,271,605;  
6,219,694; 6,075,470; 6,073,318; D445,428;  
D433,460; D416,256. Other patents are  
registered or pending in various countries around  
the world. Visit www.rim.com/patents.shtml for a  
current listing of applicable patents.  
You are solely responsible for the selection,  
implementation, and performance of any third-  
party applications that you use with the handheld  
or desktop software. Research In Motion does not  
in any way endorse or guarantee the security,  
compatibility, performance, or trustworthiness of  
any third-party application and shall have no  
liability to you or any third-party for issues arising  
from such third-party applications.  
This document is provided “as is” and Research In  
Motion Limited (RIM) assumes no responsibility  
for any typographical, technical, or other  
inaccuracies in this document. RIM reserves the  
right to periodically change information that is  
contained in this document; however, RIM makes  
no commitment to provide any such changes,  
updates, enhancements, or other additions to this  
document to you in a timely manner or at all. RIM  
MAKES NO REPRESENTATIONS, WARRANTIES,  
Licensed by QUALCOMM Incorporated under one  
or more of the following United States Patents  
and/or their counterparts in other nations:  
117  
   
4,901,307, 5,490,165, 5,056,109, 5,504,773,  
5,101,501, 5,506,865, 5,109,390, 5,511,073,  
5,228,054, 5,535,239, 5,267,261, 5,544,196,  
5,267,262, 5,568,483, 5,337,338, 5,600,754,  
5,414,796, 5,657,420, 5,416,797, 5,659,569,  
5,710,784, 5,778,338  
118  
Index  
A
accept  
meeting invitation, 46  
service books, 79  
accessibility, default volume, 32  
activation, enterprise, 5  
adding  
applications, 39  
snooze, 53  
call forwarding number, 31  
call notes, 30  
turning off, 53  
contacts, 41  
contacts from attachments, 19  
contacts to messages, 7, 16  
display language, 65  
email signature, 9  
applications  
adding, 39  
meeting invitees, 47  
members to mailing lists, 41  
multiple contacts to filters, 10  
paired Bluetooth device, 57  
pauses and waits, 42  
ring tones, 39, 40  
switching between, 111  
See also creating  
address book  
appointments  
customizable fields, 103  
managing remote search results, 43  
searching remote, 42  
updating contacts from attachments, 19  
See also contacts  
changing, 46  
deleting, 46  
number of, 103  
opening, 46  
recurring, 45  
address book attachments  
about, 19  
adding, 7  
opening, 19  
addresses  
scheduling, 45  
scheduling quickly, 45  
area codes, setting default, 31  
assisted global positioning system, 28  
attachments  
image, 36  
link, 36  
adding contacts from, 19  
opening, 19  
web page, 36  
tips, 113  
updating contacts from, 19  
See also file attachments; address book  
attachments; images  
119  
 
automatic volume control  
about, 31  
book icon, See service books  
setting, 31  
AutoText  
changing, 37  
creating entries, 25  
deleting entries, 25  
editing entries, 25  
example, 25  
moving, 37  
inserting macros, 26  
specified case and smartcase, 25  
using, 25  
viewing entries, 25  
available features, 81  
playing, 77  
B
backlight  
adjusting brightness, 63  
configuring, 63  
using, 63  
backup  
about, 23  
type of handheld data backed up, 23  
battery  
about, 67  
extending life, 67  
keeping charged, 67  
level, 67  
sending images, 36  
sending links, 36  
sending web page address, 36  
tips, 114  
Bluetooth  
about, 57  
about pairings, 57  
adding paired device, 57  
connecting, 107  
discoverable, 58  
edit paired device name, 57  
encryption, 57  
frequently asked questions, 107  
paired devices list, 107  
phone, 58  
using queue, 100  
viewing history, 35  
viewing images, 36  
See also web pages  
browser push  
about, 39  
enabling, 40  
notification options, 39  
radio, 57  
radio icon, 107  
removing paired device, 57  
setting handheld name, 58  
trusted device, 57, 107  
C
cache, browser, 37  
120  
calculator  
converting measurements, 55  
memory, 55  
tips, 115  
calendar  
about, 45  
changing default reminder length, 46  
changing first day of week, 105  
changing views, 45  
default view, 45  
expand hours shown, 105  
frequently asked questions, 105  
navigating, 105  
reminders and power off, 67  
restrictions for Lotus Notes users, 105  
scheduling appointments, 45  
scheduling appointments quickly, 45  
scheduling meetings, 46  
setting notification for, 61  
synchronizing, 21  
ending, 27, 28  
making using speed dial, 28  
mute, 29  
tips, 115  
today, 45  
view agenda, 45  
reset timers, 33  
view day, 45  
view month, 45  
view week, 45  
setting notification for, 61  
smart dialing, 31  
TTY, 32  
viewing next or previous, 45  
viewing specific date, 45  
using Bluetooth during, 58  
voice privacy, 32  
call forwarding  
See also phone  
adding forward number, 31  
changing forward number, 98  
deleting forward number, 31  
requirements for using, 98  
setting, 30  
categories  
about, 41, 49, 51  
applying, 42, 50, 51  
clearing all, 103  
creating, 42, 49, 51  
deleting, 42, 50, 51  
viewing contacts by, 42  
viewing memos by, 51  
viewing tasks by, 50  
121  
changing  
appointments, 46  
bookmarks, 37  
applying categories, 42  
browser content type, 99  
browser home page, 99  
calendar views, 45  
date, 59  
default calendar reminder, 46  
email messages, 8  
first day of week in calendar, 105  
handheld password, 71  
mailing list members, 41  
meeting invitees, 47  
meetings, 46  
categories, 41  
message recipients, 8  
message status, 8  
PIN messages, 8  
frequently asked questions, 103  
managing remote search results, 43  
number of, 103  
task status, 49  
time, 59  
searching in remote address book, 42  
sorting, 103  
See also editing; setting  
synchronizing, 21  
charging battery, 67  
viewing, 41  
checking voice mail, 28  
clearing  
viewing by category, 42  
See also address book  
all categories, 103  
browser cache, 37  
fields, 111  
content compression  
about, 72  
enabling, 72  
handheld data, 74  
conflicts, with mailbox data, 95  
content protection  
about, 72  
enabling, 72  
converting measurements, 55  
copying  
network time, 59  
passwords, 74  
text, 25  
corporate extension dialing, setting, 31  
country codes, setting default, 31  
coverage  
frequently asked questions, 69  
selecting network, 69  
122  
creating  
AutoText entries, 25  
appointments, 46  
bookmarks, 37  
categories, 42, 49, 51  
email filters, 10  
email filters quickly, 10  
email messages, 7  
generic email filters, 86  
links, 84  
bookmarks, 37  
call notes, 30  
downloaded ring tones, 61  
mailing lists, 41  
PIN messages, 13  
profiles, 61  
random passwords, 73  
SMS messages, 15  
tasks, 49  
images, 37  
mailing lists, 41  
meetings, 46  
See also adding  
memos, 51  
cursor speed, setting, 26  
customizing, See setting  
cutting text, 25  
multiple messages, 8  
original text from reply, 8  
over the wireless network, 21  
password keeper passwords, 74  
PIN messages, 8  
prior messages, 8  
profiles, 61  
remote address book search results, 43  
saved searches, 17  
service books, 79  
D
date, setting, 59  
decline meeting invitation, 46  
default  
length of calendar reminder, 46  
profiles, 61  
deleted items, emptying folder, 96  
SMS messages, 16  
speed dial, 30  
tasks, 49  
theme, 64  
third-party applications, 39  
See also removing  
delivery confirmation  
for email messages, 84  
for PIN messages, 84  
for SMS messages, 89  
dialing  
add pause, 42  
add wait, 42  
using letters, 29  
123  
disabling  
alarm, 53  
adding contacts, 7  
email filters, 10  
handheld password, 72  
adding signature, 9  
display  
language, 65  
options, 63  
SMS messages, 89  
distribution lists, See mailing lists  
downloading  
applications, 39  
frequently asked questions, 40  
preview ring tones, 40  
ring tones, 39  
draft messages, saving, 7  
restricting, 86  
saving, 8  
E
editing  
AutoText entries, 25  
Bluetooth paired device name, 57  
call notes, 30  
contacts, 41  
email filters, 10  
mailing lists, 41  
memos, 51  
password keeper passwords, 74  
profiles, 61  
saved searches, 17  
speed dial, 30  
task status, 49  
See also messages  
email reconciliation  
tips, 112  
about, 21  
See also setting, changing  
email filters  
deleted messages, 21  
handling conflicts, 95  
over the wireless network, 21  
requirements for using, 95  
with personal folders, 96  
about, 9  
adding multiple contacts, 10  
based on sender, 10  
based on subject, 10  
creating, 10  
creating generic, 86  
creating quickly, 10  
frequently asked questions, 86  
managing, 10  
email redirection  
frequently asked questions, 84  
redirecting from folders, 10, 86, 96  
email signature  
about, 9  
adding, 9  
order of, 10  
124  
emergency  
callback mode, 28  
calls, making, 27  
emptying deleted items folder, 96  
enabling  
PIN, 13  
alarm snooze, 53  
SMS number, 15  
browser push, 40  
content compression, 72  
content protection, 72  
email filters, 10  
handheld password, 71  
encryption keys  
about, 73  
regenerating, 73  
ending, calls, 27, 28  
enterprise activation, 5  
escalating volume, 62  
extending battery life, 67  
F
file attachments  
about, 19  
changing display of, 92  
file information, 92  
frequently asked questions, 91  
images, 19  
increasing detail in images, 20  
memory use, 92  
navigating, 19  
opening, 19  
opening table of contents, 19  
paning images, 20  
password protected, 91  
receiving more of long attachments, 92  
requirements for viewing, 91  
retrieving embedded content, 19  
rotating images, 20  
searching within, 92  
showing tracked changes, 93  
skipped content, 93  
supported file formats, 19  
viewing spreadsheet cells, 92  
zooming images, 20  
125  
frequently asked questions  
alarm, 53  
applications, 40  
automatic wireless backup, 23  
Bluetooth, 107  
browser, 99  
calendar, 105  
contacts, 103  
downloading, 40  
email and PIN messages, 83  
email filters, 86  
email redirection, 84  
file attachments, 91  
memos, 51  
network, 69  
phone, 97  
security, 109  
phone number, 98  
home page, viewing, 35  
I
ignoring calls, 28  
SMS messages, 89  
synchronization, 95  
tasks, 50  
typing, 26  
viewing in browser, 36  
full content, opening, 19  
G
generating new encryption keys, 73  
getting started, 5  
groups, See mailing lists  
H
handheld  
K
activating over wireless network, 5  
backing up data, 23  
changing folders on, 86  
resetting, 67  
key rate, setting, 26  
key tones, enabling, 26  
keyboard lock, 72  
keys, encryption, 73  
restoring, 23  
silencing, 61  
L
language  
adding, 65  
removing, 65  
setting, 65  
light, 63  
turning off automatically, 67  
turning on automatically, 67  
handheld data  
backed up during wireless backup, 23  
clearing, 74  
reducing size, 109  
restoring, 109  
126  
links  
applying categories, 51  
address, 36  
copying addresses, 36  
creating, 84  
sending from browser, 36  
using, 84  
loading programs, 40  
locking  
handheld, 72  
keyboard, 72  
logging calls, 30  
viewing, 51  
M
mailbox  
add out of office reply from handheld, 9  
conflicts, 95  
mailing lists  
different icons, 85  
adding members, 41  
changing members, 41  
creating, 41  
deleting, 41  
deleting members, 41  
editing, 41  
viewing, 41  
viewing members, 41  
making  
calls, 27  
emergency calls, 27  
three-way calls, 29  
marking messages opened and unopened, 8  
measurements, converting, 55  
meetings  
moving  
bookmarks, 37  
email filter position, 10  
speed dial contact, 30  
changing, 46  
changing attendees, 47  
deleting, 46  
muting calls, 29  
inviting attendees, 47  
number of, 103  
N
navigating  
opening, 46  
browser, 35  
recurring, 46  
calendar, 105  
removing attendees, 47  
requirements for creating, 95  
responding to invitations, 46  
scheduling, 46  
file attachments, 19  
tips, 111  
network time, copying, 59  
notification profiles, See profiles  
notification, for browser push, 39  
memory, changing cache size, 92  
127  
numbers  
finding phone, 27  
copying, 74  
finding PIN, 13  
finding SMS, 15  
keeping, 73  
O
opening  
address book attachments, 19  
appointments, 46  
email messages, 7  
file attachments, 19  
images, 19, 36, 37  
meetings, 46  
PIN messages, 7  
SMS messages, 15  
tasks, 49  
pasting text, 25  
personal identification number, See PIN  
See also viewing  
order, filters, 10  
organizing bookmarks, 37  
out of office reply  
about, 9  
disabling automatically, 9  
setting, 9  
checking voice mail, 28  
dialing using letters, 29  
emergency callback mode, 28  
finding number, 27  
owner information, setting, 75  
P
pairings, Bluetooth, 57  
paning images, 20  
password keeper  
forwarding calls, 30  
frequently asked questions, 97  
hiding phone number, 98  
restricting identity, 97  
set default country and area codes, 31  
smart dialing, 31  
tips, 114  
TTY, 32  
using other applications, 29  
using speed dial, 28  
using when handheld is locked, 97  
voice mail, 32  
about, 73  
changing password, 74  
copying passwords, 74  
deleting passwords, 74  
editing passwords, 74  
options, 109  
viewing passwords, 74  
password protected attachments, 91  
volume, 29  
See also calls  
phone calls, See calls  
128  
PIN messages  
about, 13  
refreshing web pages, 36  
reminders  
adding contacts, 7  
changing, 8  
deleting, 8  
delivery confirmation, 84  
forwarding, 8  
frequently asked questions, 83  
opening, 7  
replying, 8  
resending, 8  
saving, 8  
sending, 13  
set as high priority, 85  
setting importance, 7  
viewing longer subject line, 85  
See also messages  
paired Bluetooth device, 57  
PIN, finding, 13  
power  
requirements  
about, 67  
turning off, 67  
turning off automatically, 67  
turning on automatically, 67  
preview ring tones, 40  
priority of messages, setting, 7  
profiles  
email reconciliation, 95  
about, 61  
alarm, 53  
creating, 61  
viewing file attachments, 91  
wireless PIM synchronization, 95  
resending  
deleting, 61  
editing, 61  
email messages, 8  
PIN messages, 8  
enabling, 61  
SMS messages, 16  
resetting  
call timers, 33  
handheld, 67  
restoring  
escalating volume, 62  
See also ring tones  
programs, loading, 40  
protecting, handheld content, 72  
about, 23  
deleted service books, 79  
handheld, 109  
R
recalling saved searches, 17  
recipient, searching by, 17  
recurring appointments, See appointments  
recurring meetings, See meetings  
handheld data, 23  
129  
ring tones  
adding, 39, 40  
deleting, 61  
downloading, 39  
listening, 61  
previewing, 40  
showing, 61  
testing, 61  
set search criteria, 17  
See also profiles  
rotating images, 20  
S
additional features, 109  
content protection, 72  
Key Stores, 109  
saving  
draft messages, 7  
email messages, 8  
images, 36  
PIN messages, 8  
searches, 17  
sent email messages, 9  
SMS messages, 16  
web page requests, 37  
web pages, 37  
scheduling  
appointments, 45  
appointments quickly, 45  
meetings, 46  
screen  
home screen background, 63  
lighting, 63  
options, 63  
storing passwords, 73  
third-party applications, 74  
verify software, 74  
saver, 63  
scrolling  
WTLS, 37  
horizontally in attachments, 19  
in opposite direction, 112  
through calendar views, 105  
search criteria, setting, 17  
searches  
selecting wireless network, 69  
sender, searching by, 17  
sending  
address book attachments, 7  
email messages, 7  
email messages from a specific service, 7  
images in email messages, 36  
links in email messages, 36  
PIN messages, 13  
deleting saved, 17  
editing saved, 17  
recalling saved, 17  
saving, 17  
viewing last, 17  
viewing saved, 17  
SMS messages, 15  
web page addresses, 36  
130  
sent items  
redirecting to handheld, 11  
saving, 9  
viewing, 8  
service books  
about, 79  
accepting, 79  
deleting, 79  
receiving, 79  
restoring deleted, 79  
viewing, 79  
service, sending messages from specific, 7  
setting  
alarm, 53  
alarm volume, 53  
cursor speed, 26  
date, 59  
default volume for calls, 32  
folder redirection, 10  
font, 64  
handheld password, 71, 72  
home screen background, 63  
importance level of messages, 7  
language, 65  
typing SMS numbers, 15  
See also messages  
snooze  
out of office reply from handheld, 9  
owner information, 75  
profiles, 61  
screen saver, 63  
search criteria, 17  
theme, 64  
software version, 81  
speed dial  
time, 59  
time automatically, 59  
TTY, 32  
assign letters, 29  
assigning to contact, 29  
deleting, 30  
voice mail options, 32  
WTLS, 101  
See also editing; changing  
short message service, See SMS messages  
showing  
applications, 111  
tracked changes, 93  
silencing  
editing, 30  
moving contact, 30  
using, 28  
viewing list, 30  
spreadsheet attachment, 92  
subject  
searching by, 17  
viewing more of, 85  
switching tasks, 111  
alarm, 53  
handheld, 61  
131  
synchronization  
frequently asked questions, 95  
over the wireless network, 22  
synchronizing  
calendar, 21  
contacts, 21  
email, See email reconciliation  
memos, 21  
tasks, 21  
T
table of contents, opening for file attachments, 19  
task switcher, 111  
tasks  
for messages, 112  
for using the browser, 114  
for using the phone, 114  
TTY  
applying categories, 50  
categories, 49  
changing status of, 49  
clearing all categories, 103  
creating, 49  
creating categories, 49  
deleting, 49  
deleting categories, 50  
frequently asked questions, 50  
number of, 103  
opening, 49  
setting notification for, 61  
switching, 111  
about, 32  
requirements for using, 98  
setting, 32  
synchronizing, 21  
viewing by category, 50  
text  
tunes, See ring tones; profiles  
turning off  
alarm, 53  
cutting or copying, 25  
pasting, 25  
Bluetooth radio, 57  
handheld automatically, 67  
wireless radio, 69  
tips for editing, 112  
text telephone, See TTY  
theme  
turning on  
Bluetooth radio, 57  
handheld automatically, 67  
wireless radio, 69  
deleting, 64  
setting, 64  
third-party applications, 74  
132  
typing  
CAP lock, 25  
voice mail  
copy text, 25  
cut text, 25  
enabling tones, 26  
frequently asked questions, 26  
home screen shortcuts, 26  
NUM lock, 25  
about, 32  
volume  
paste text, 25  
setting cursor speed, 26  
SMS numbers, 15  
tips, 25, 112  
using AutoText, 25  
U
unlocking  
handheld, 72  
keyboard, 72  
user-defined fields, 103  
submitting forms, 100  
viewing home page, 35  
viewing next and previous, 35  
See also browser  
V
version, software, 81  
viewing  
application details, 39  
AutoText entries, 25  
by category, 42, 50, 51  
contacts, 41  
email filters, 10  
filed messages, 8  
list of applications, 39  
mailing lists, 41  
memos, 51  
next and previous web pages, 35  
password keeper passwords, 74  
saved searches, 17  
sent items, 8  
wireless  
backup, 23  
email reconciliation, 21  
restore, 23  
wireless network  
service books, 79  
copying time from, 59  
frequently asked questions, 69  
registering with, 69  
selecting, 69  
specific date in calendar, 45  
speed dial list, 30  
spreadsheets, 20  
table of contents of file attachments, 19  
terms of last search, 17  
See also opening  
wireless PIM synchronization  
about, 21  
requirements, 95  
setting, 22  
133  
wireless radio  
turning off, 69  
WTLS  
about, 37  
turning on, 69  
setting, 101  
wireless transport layer security, See WTLS  
worksheet, selecting in attachments, 20  
Z
zooming images, 20  
134  

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