Macintosh Performa
User’s Guide
Includes setup, troubleshooting, and health-related information
for Macintosh Performa 5200CD and 5300CD series computers
Contents
Communications regulation information
vi
Preface Welcome to Macintosh
ix
1
iii
2
3
4
5
iv
Contents
6
A
B
C
D
Contents
v
Communications regulation information
FCC statement
This equipment has been tested and found to comply with the limits for a Class B digital device
in accordance with the specifications in Part 15 of FCC rules. See instructions if interference to
radio or television reception is suspected.
Radio and television interference
The equipment described in this manual generates, uses, and can radiate radio-frequency
energy. If it is not installed and used properly—that is, in strict accordance with Apple’s
instructions—it may cause interference with radio and television reception.
This equipment has been tested and found to comply with the limits for a Class B digital device
in accordance with the specifications in Part 15 of FCC rules. These specifications are designed
to provide reasonable protection against such interference in a residential installation. However,
there is no guarantee that interference will not occur in a particular installation.
You can determine whether your computer system is causing interference by turning it off. If
the interference stops, it was probably caused by the computer or one of the peripheral devices.
If your computer system does cause interference to radio or television reception, try to correct
the interference by using one or more of the following measures:
m
m
m
m
Turn the television or radio antenna until the interference stops.
Move the computer to one side or the other of the television or radio.
Move the computer farther away from the television or radio.
Plug the computer into an outlet that is on a different circuit from the television or radio.
(That is, make certain the computer and the television or radio are on circuits controlled by
different circuit breakers or fuses.)
If necessary, consult an Apple-authorized service provider or Apple. See the service and support
information that came with your Apple product. Or, consult an experienced radio/television
technician for additional suggestions. You may find the following booklet helpful: Interference
Handbook (stock number 004-000-00493-1). This booklet, prepared by the Federal
Communications Commission, is available from the U.S. Government Printing Office,
Washington, DC 20402.
IMPORTANT Changes or modifications to this product not authorized by Apple Computer, Inc.,
could void the FCC Certification and negate your authority to operate the product.
This product was tested for FCC compliance under conditions that included the use of Apple
peripheral devices and Apple shielded cables and connectors between system components. It is
important that you use Apple peripheral devices and shielded cables and connectors between
system components to reduce the possibility of causing interference to radios, television sets,
and other electronic devices. You can obtain Apple peripheral devices and the proper shielded
cables and connectors through an Apple-authorized dealer. For non-Apple peripheral devices,
contact the manufacturer or dealer for assistance.
vi
Communications Regulation Information
DOC statement
DOC Class B Compliance This digital apparatus does not exceed the Class B limits for radio
noise emissions from digital apparatus as set out in the interference-causing equipment standard
entitled “Digital Apparatus,” ICES-003 of the Department of Communications.
Observation des normes—Classe B Cet appareil numérique respecte les limites de bruits
radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme
sur le matériel brouilleur : “Appareils Numériques”, NMB-003 édictée par le ministre des
Communications.
VCCI statement
CD-ROM drive
WARNING Making adjustments or performing procedures other than those specified in your
equipment’s manual may result in hazardous exposure.
WARNING Do not attempt to disassemble the cabinet containing the laser. The laser beam used in
this product is harmful to the eyes. The use of optical instruments, such as magnifying lenses,
with this product increases the potential hazard to your eyes. For your safety, have this
equipment serviced only by an Apple-authorized service provider.
If you have an internal Apple CD-ROM drive in your computer, your computer is a Class 1
laser product. The Class 1 label, located in a user-accessible area, indicates that the drive meets
minimum safety requirements. A service warning label is located in a service-accessible area.
The labels on your product may differ slightly from the ones shown here.
Class 1 label
Service warning label
Communications Regulation Information
vii
Welcome to Macintosh
Congratulations on the purchase of your new Macintosh. Your computer is
designed to give you the highest performance combined with real ease of
use—it’s easy to set up, easy to use, and easy to expand. This book will guide
you through the setup procedure, tell you how to expand your Macintosh, and
provide many tips on using your new system.
Your Macintosh computer is powered by the new † microprocessor
(or “chip”). This microprocessor was designed by Apple Computer, Inc.,
Motorola, Inc., and IBM Corporation. The † microprocessor uses
Reduced Instruction Set Computing (RISC) technology to deliver very high
performance at the lowest possible cost. The † RISC microprocessor
represents the state of the art in microprocessor design.
Your new Macintosh will run almost all of your existing Macintosh software,
but for best performance and greatest speed, look for the new software
programs designed especially for computers that contain the †
microprocessor. You’ll find † microprocessor–compatible programs
at any software store that carries products for the Macintosh computer.
ix
Macintosh Performa computer
Keyboard cable
(permanently attached
to the keyboard)
Keyboard
Computer power cord
Mouse
Follow the instructions in this
chapter to set up your computer
and learn the basics.
1
Getting Started
The illustration on the facing page shows all the equipment you will need to
set up your computer and begin using it. Place your equipment on a sturdy,
flat surface near a grounded wall outlet. Before following the setup
instructions in this chapter, you may want to read “Arranging Your Office”
in Appendix A (in the section on health-related information) for tips on
adjusting your work furniture so that you’re comfortable when using
the computer.
If you used the setup poster: The poster included with your Macintosh
Performa computer was designed to help you start using your computer as
quickly as possible. This chapter contains more detailed information than the
poster. If you have already set up your computer using the poster, you may
want to turn to the section “What’s Next?” later in this chapter.
Plugging in the computer
Before you plug your Macintosh into a wall socket, carefully read all the
setup instructions in this chapter. Then, before you connect anything to your
Macintosh, follow the instructions in this section to plug it in. The plug
grounds the computer and protects it from electrical damage while you are
setting up.
1
2
Plug the socket end of the power cord into the recessed power plug (marked with the
symbol ) on the back of the computer.
≤
Make sure at least one end of the power cord is within easy reach so that you
can unplug the computer when you need to.
IMPORTANT To protect both yourself and the computer from electrical hazards,
the computer should remain turned off until you are finished connecting its
parts. Check the power switch at the back of the computer. Make sure that the
side of the switch marked with the j symbol is pressed in.
3
Plug the other end of the power cord into a three-hole grounded outlet or power strip.
WARNING This equipment is intended to be electrically grounded. Your
Macintosh is equipped with a three-wire grounding plug—a plug that
has a third (grounding) pin. This plug will fit only a grounded AC
outlet. This is a safety feature. If you are unable to insert the plug into
the outlet, contact a licensed electrician to replace the outlet with a
properly grounded outlet. Do not defeat the purpose of the grounding
plug!
Installing an expansion card
If you purchased an expansion card for your Macintosh, install it now. (See
Appendix B, “Installing an Expansion Card,” for instructions.) If you don’t
have an expansion card, continue with the next section, “Connecting the
Mouse and Keyboard.”
Connecting the mouse and keyboard
1
Plug the mouse cable into the recessed port on the back of the keyboard.
The plug and the port are marked with the ◊ icon (symbol). The positions of
the port and icon on your keyboard may be different from those pictured.
By the way: A port marked with the ◊ icon is called an Apple Desktop Bus
(ADB) port.
2
Plug the keyboard cable into the port marked with the
computer.
◊
icon on the back of the
If you use a second monitor in addition to the one built into your computer, it
may also have a port to which you can connect the keyboard or mouse. See
the information that came with the monitor.
3
If you want to adjust the keyboard angle, lower the feet on the keyboard.
Adjusting the angle of the screen
You can adjust the angle of the screen to avoid glare and reflections by using
the computer’s tilt-and-swivel base. Turn the computer to either side or tilt it
slightly back or forward.
For more information on setting up your office for comfort and safety, see
Appendix A, “Health, Safety, and Maintenance Tips.”
Connecting other equipment
If you are new to the Macintosh, it’s a good idea to get some experience using
your computer before you connect other equipment, such as a printer or
scanner. To learn basic Macintosh skills, continue with the instructions in
this chapter.
When you’re ready to connect other equipment to your Macintosh, see the
instructions in Chapter 3.
Turning the computer on for the first time
To turn the computer on for the first time, follow these steps:
1
On the back of the computer, press the side of the power switch marked with the
symbol
i.
2
Press the Power key (marked with a triangle) on your keyboard.
You hear a tone from the computer as it starts up.
3
Check to see what’s on your screen.
m You will see a welcome screen that gives you a choice about what you want
to do next.
m If you’re new to the Macintosh or would like some review of the basics,
you’ll want to go through the Performa Tutorial, a program that teaches
how to use your computer. Press the Return key on your keyboard to go
to the tutorial.
m If you already know how to use your Macintosh and you don’t want to
use the tutorial, you can leave the welcome screen (by clicking Go To
Desktop) and go to the Macintosh desktop.
m When you see the Macintosh desktop, as in the illustration below, your
computer is ready to use. Skip now to the section “What’s Next?” later in
this chapter.
Hard disk icon
Your Launcher has
more items in it
than are shown in
this illustration.
Macintosh desktop
m If you see a blinking question mark, or nothing at all, see the next section,
“Problems Starting Up?”
9
Getting Started
Problems starting up?
If the screen is dark, check these items to see if you can identify the
problem:
m Is the computer turned on? The power-on light on the front of the
computer should be on. Make sure the side of the power switch
marked with the symbol i (on the back of the computer) is pressed in.
m Is the power cord connected to the computer, and is the cord plugged
into a power source?
m If the computer is plugged into a power strip, is the power strip
turned on and plugged in?
m Are the keyboard and mouse cables connected correctly? (Don’t
disconnect the keyboard or mouse cable while the computer is on.
You could damage your equipment.)
m Are the screen control buttons on the front of the computer (marked
with the ¸ icon) adjusted correctly?
m If you have an external hard disk attached to your computer, is that
hard disk turned on? Was it turned on before you turned on the
computer? If you’re not sure, turn everything off. Then turn on the
external hard disk before you turn on your computer.
If you see a blinking question mark on the screen, turn to “Solutions to
Common Problems” in Chapter 6.
What’s next?
Congratulations! You’ve finished setting up your computer. Now continue
with one of the following steps:
m If you are new to the Macintosh, see the next section, “Learning the Basics.”
m If you are an experienced Macintosh user, turn to Chapter 2, “Getting
Help,” to learn about Macintosh Guide, your main source of information
when you’re working with the Macintosh.
10
Chapter 1
m If you want to connect other equipment, such as a printer, to your
computer, see Chapter 3, “Expanding Your Computer and Using Special
Features.”
m If you want to install application software on your computer, see Chapter 4
of this book for information on setting up your programs and managing
memory. You’ll need this information to properly set up any software
programs specifically designed for computers with PowerPC
microprocessors.
Before you begin working with your computer, be sure to read the important
health and safety information in Appendix A.
IMPORTANT If you need to turn off your computer at any point, please see
“Turning the Computer Off” later in this chapter. It is very important to use
the correct procedure for shutting down your Macintosh before turning it off.
Learning the basics
If you are new to the Macintosh, you should begin by looking at the easy-
to-use program called Performa Tutorial. The tutorial teaches you the basic
skills you’ll need to use your computer. To start the tutorial once you are past
the introductory screens, follow these steps:
1
Slide your mouse along your mouse pad or desk.
Hold the mouse as shown, with the cable pointing away from you. Don’t press
the mouse button (under your index finger). Notice that the arrow (8) on the
screen moves in the same direction that you move the mouse.
If the arrow doesn’t move, make sure that the cables connecting the mouse
and keyboard are secure and that your mouse is positioned as shown in the
illustration.
2
Move the mouse so that the arrow (8) is over the picture labeled “Performa Tutorial.”
If you don’t see the Performa Tutorial picture on your screen, put the arrow
on the word “Learning” and click (press and release) the mouse button.
If you run out of room on your mouse pad or desk while moving the mouse,
pick up the mouse and place it where there’s more room. (The arrow on the
screen moves only when the mouse is in contact with the mouse pad or desk.)
3
Without moving the mouse, click the mouse button.
A window appears welcoming you to the tutorial. You can set this book aside
for now and follow the instructions on the screen. When you have completed
both parts of the tutorial, return to this book.
12
Chapter 1
Reviewing the basics
You can use the following illustrations to review the elements you use on your
screen to do work with your computer.
Icons
Menu
Window
Menus
The strip across the top of the screen is called the menu bar. The symbols and
words in it represent menus of commands. To open a menu, place the pointer
on the symbol or word for the menu and press the mouse button.
Guide menu
To find an answer to a question,
look in the Guide (h) menu.
Application menu
You can have several
application programs open
at once. To see which
program is active or to switch
from one program to another,
use this menu (called the
Application menu).
13
Getting Started
Icons
Icons are small pictures that represent disks, programs, documents, and
folders. You can double-click any icon to open it and see what it contains.
This icon represents your computer’s internal hard disk.
Icons like this one represent application programs, which you use to create
documents and do other work.
Icons like this one represent documents, which you can create and edit.
Icons like this represent folders. A folder contains other icons.
To throw away an item you no longer want, drag it to the Trash icon and choose
Empty Trash from the Special menu.
Windows
Windows are boxes that display text, graphics, or icons. To change the shape
or position of a window, or to close the window, use the elements shown here.
Close box
Title bar
To close a window,
click the close box.
To move a window, drag it by the middle of the title bar
(anywhere in the bar except the small box on each end).
Scroll arrow
To bring hidden portions
of a window’s contents into
view, click one of the four
scroll arrows.
To bring a partially
covered window
to the front, click
anywhere in it.
Size box
To change the shape or size of
a window, drag the size box.
14
Chapter 1
Turning the computer off
To turn the computer off:
1
Press the Power key (marked with a triangle) on the keyboard.
You will see a message asking whether you want to shut down or continue
working.
2
Click Shut Down.
You can also turn off your computer by choosing Shut Down from the Apple
(K) menu. Detailed instructions follow. (Note: The Shut Down command is
also available in the Special menu.)
1
2
3
Move the tip of the arrow to the Apple (K) menu at the top left of the screen.
With the tip of the arrow on the apple, press and hold down the mouse button.
While holding down the mouse button, move the arrow down the list of choices until the
words “Shut Down” are highlighted, then release the mouse button.
Turning the computer on
To turn on the computer after you’ve shut it down (using either the Power key
on the keyboard or the Shut Down command):
m
Press the Power key (marked with a triangle) on the keyboard.
Leave the power switch on the back of your computer in the “on” position.
(The side of the switch marked with the i symbol should be pressed in.)
15
Getting Started
Where to find answers
When you have questions about using your Macintosh, there are several
places you can look for answers.
In this book
Use this book to help you set up your computer and learn about it,
or to find solutions to problems with your equipment.
In the Guide menu
The Guide menu (marked with the
of information about the Macintosh. To learn how to get different
kinds of help from the Guide menu, see Chapter 2 in this book.
h
icon) is your main source
In other manuals
For answers to questions about other equipment or about
application programs you have purchased, see the manuals
that came with the equipment or programs.
From the Read Me files in the Apple Extras folder
The Apple Extras folder (in your System Folder) on your hard disk
contains SimpleText documents with important information about
some of the application programs included with your computer.
From Apple’s customer support hotline
If you can’t find an answer in any of the materials provided, call the
customer support hotline. The phone number for the hotline is in the
service and support information that came with your computer.
(Note: If you have problems with an application program not
published by Apple, call the program’s publisher. Click the Phone
Numbers button in the Service/Support area of the Launcher to get
a software publisher’s phone number.)
Getting answers to your questions
When you have a question while working with your computer, you can get the
answer by choosing Macintosh Guide from the Guide menu.
1
Pull down the Application menu (in the upper-right corner of the screen) and choose
Finder to make it the active application program.
A checkmark in the menu indicates that the Finder is the active program.
2
Pull down the Guide menu (marked with the
h
icon) and choose Macintosh Guide.
The Macintosh Guide window appears.
Whenever you use Macintosh Guide, its window remains in front of other
windows. If the window gets in your way, you can move it by dragging its
title bar (the gray bar across the top of the window).
18
Chapter 2
3
Notice the three buttons at the top of the window: Topics, Index, and Look For.
Macintosh Guide gives you three ways of finding information:
m
m
m
Topics lets you choose from a list of general subjects; it is like the table of
contents in a book.
Index lets you choose from an alphabetical list of more specific subjects; it
is like the index in a book.
Look For lets you search for information related to a specific word or phrase
that you type.
In the following sections you will practice using each method.
If you have problems while using Macintosh Guide, see “Tips for Using
Macintosh Guide” later in this chapter.
Getting answers with the Topics button
1
In the Macintosh Guide window, click the Topics button.
A list of general topics appears on the left side of the Macintosh Guide
window. (Depending on the hardware and software you have, the list of topics
may look different.)
19
Getting Help
2
Click “Setting Options” in the list of topics.
When you click any topic area, a list of related questions appears on the right
side of the Macintosh Guide window.
To get instructions,
click a question…
…and then click OK.
3
Click the question “How do I set the time and date?” and then click OK. Or double-click
the question.
A small window appears with instructions for you to follow.
If you want to
return to the main
Macintosh Guide
window, click here.
Click here to see the next
step (if there is one).
4
Read and follow the instructions in this window.
Macintosh Guide provides step-by-step instructions to answer the question
you selected. When you have completed each step, click the right arrow in the
lower-right corner to see the next step.
5
When you have completed all the steps, click the Topics button in the lower-left corner to
return to the main Macintosh Guide window.
Now continue with the next section.
20
Chapter 2
Getting answers with the Index button
1
In the Macintosh Guide window, click the Index button.
An alphabetical list of subjects appears on the left side of the window.
Slider
Scroll bar
2
3
Scroll through the alphabetical list until the phrase “background pattern” is visible.
You can scroll through the list either by dragging the slider to the letter B or
by using the scroll bar at the right of the list.
Click the phrase “background pattern” in the alphabetical list.
When you click any index entry, a list of related questions appears on the
right side of the Macintosh Guide window.
To get instructions,
click a question…
…and then click OK.
21
Getting Help
4
Click the question “How do I change the background pattern?” and then click OK. Or
double-click the question.
A small window appears with instructions for you to follow.
If you want to
return to the main
Macintosh Guide
window, click here.
Click here to see the next
step (if there is one).
5
Read and follow the instructions in the window.
Macintosh Guide provides step-by-step instructions to answer the question
you selected. When you have completed each step, click the right arrow in the
lower-right corner to see the next step.
6
When you have completed all the steps, click the Topics button in the lower-left corner to
return to the main Macintosh Guide window.
Now continue with the next section.
22
Chapter 2
Getting answers with the Look For button
1
In the Macintosh Guide window, click the Look For button.
A small box appears on the left side of the window, where you can type text.
To activate the text
box, click here.
Type a word or phrase
in the text box…
…and then click here.
2
3
Click the arrow button to activate the text box.
Type “sound” in the text box and then click Search.
When you click Search, a list of questions related to the word or phrase you
typed appears on the right side of the Macintosh Guide window.
To get instructions,
click a question…
…and then click OK.
23
Getting Help
4
Click the question “How do I change the beep sound?” and then click OK. Or double-
click the question.
A small window appears with instructions for you to follow.
If you want to close
Macintosh Guide,
click here.
Click here to see the next
step (if there is one).
5
6
Read and follow the instructions in the window.
Macintosh Guide provides step-by-step instructions to answer the question
you selected. When you have completed each step, click the right arrow in the
lower-right corner to display the next step.
When you have completed all the steps, click the close box in the upper-left corner to
close Macintosh Guide.
24
Chapter 2
Tips for using Macintosh Guide
Here are a few tips for using Macintosh Guide effectively:
m Macintosh Guide is available only when you are in the Finder—the
desktop area where you can see the icons of disks, folders, and files.
(Other programs may also have help available in the Guide menu,
however.) If you don’t see Macintosh Guide in the Guide menu, pull
down the Application menu (to the right of the Guide menu) and
choose Finder.
m Follow the steps when you’re instructed to; don’t skip ahead or read
ahead. That way the computer can check to make sure you’ve done a
step correctly.
m Unlike most windows, the Macintosh Guide window stays in front of
other windows on the screen so that your instructions are never
covered. If you need to move the Guide window out of the way, drag
it by the title bar at the top of the window.
You can also move the window out of the way by clicking the zoom
box. Click the box once to shrink the window; click it a second time
to expand the window to its original size.
m If you need more information about an instruction or a term, click the
button labeled “Huh?” to get further explanation. (The “Huh?” button
is dimmed when no additional information is available.)
m If you want to return to the main Macintosh Guide window, click the
Topics button in the lower-left corner of the Guide window.
m When you’re finished using Macintosh Guide, click the close box in
the upper-left corner of the window.
Close box
Title bar
Zoom box
Topics button
“Huh?” button
Right arrow
25
Getting Help
Identifying objects on the screen
Sometimes you’ll see an unfamiliar item on the screen and ask yourself,
“What’s that?” You can get an answer by using a Macintosh feature known as
Balloon Help.
Balloon Help explains the function of icons, menus, commands, and other
items on the Macintosh screen in balloons like those you see in comic strips.
Follow these steps to use Balloon Help:
1
2
Pull down the Guide menu (marked with the
h
icon) and choose Show Balloons.
Point to any object on the screen that you want to identify.
A balloon appears next to the object. In the following illustration, for
example, pointing to the Trash displays a balloon that explains how to use the
Trash to throw items away.
Although balloons appear next to items when you point to them, the way
you work does not change; you can still select icons, choose commands, and
so on.
3
When you’re finished using Balloon Help, choose Hide Balloons from the Guide menu.
26
Chapter 2
Learning useful shortcuts
You can perform many tasks in the Finder more quickly if you use keyboard
or mouse shortcuts. For example, instead of clicking an icon and choosing
Open from the File menu, you can simply double-click the icon to open it.
Follow these steps to learn keyboard and mouse shortcuts:
1
Pull down the Guide menu (marked with the
h
icon) and choose Shortcuts.
The main Macintosh Shortcuts window appears.
2
Click one of the category buttons.
Another window appears, describing shortcuts for that category.
If you want to
close the window,
click here.
Click here to return to
the main Macintosh
Shortcuts window for
more categories.
Click here to see the next
window (if there is one).
27
Getting Help
3
4
Read about the shortcuts available for the category you selected.
Click the right arrow in the lower-right corner of the window to display the
next window (if there is one).
When you finish reading about the shortcuts for your category, click the Topics button in
the lower-left corner to return to the main Macintosh Shortcuts window. Or click the
close box in the upper-left corner to close the window.
28
Chapter 2
Read this chapter for information on expanding
your computer system with additional hardware
and using special features of your computer.
Expanding Your Computer
and Using Special Features
3
Read this chapter to learn how to connect additional equipment to your
Macintosh. Also read this chapter to learn about some of the special features
of your Macintosh:
m using the sound control buttons
m using the screen control buttons
m using the built-in microphone
29
Using the sound control buttons on your computer
There are two sets of buttons on the front of your Macintosh. The set on the
right (marked with the - icon) is for sound control. You can use these buttons
to increase or decrease the volume of the sound your Macintosh plays:
m Press the button on the right to make the sound louder.
m Press the button on the left to make the sound softer.
You can also adjust the sound by using the Sound control panel. For more
information about adjusting sound, see the “Sound” topic of Macintosh
Guide, available in the Guide (h) menu.
Using the screen control buttons on your computer
You can adjust the level of light and dark on the screen of your built-in
monitor by using the screen control buttons on your computer (marked with
the ¸ icon).
m Press the button on the right to lighten your screen.
m Press the button on the left to darken your screen.
Using the built-in microphone
Your Macintosh comes with a built-in microphone for recording live sounds.
The microphone is highly sensitive. Once you’ve turned it on (which you do
with a sound-recording application program), it can pick up sounds within a
range of several feet. For information on recording sound, see the “Sound”
topic of Macintosh Guide, available in the Guide (h) menu.
WARNING Do not stick any small objects into the built-in microphone.
Doing so may damage your equipment.
Expanding memory
You can install additional random-access memory (RAM) in your computer,
which allows you to work with more programs and larger documents.
Additional memory comes on memory chips (also called SIMMs). The
Technical Information booklet that came with your computer describes how
much additional memory can be installed in your Macintosh.
WARNING To avoid damage to your computer, Apple recommends that
only an Apple-certified technician install additional RAM. Consult the
service and support information that came with your computer for
instructions on how to contact an Apple-authorized service provider or
Apple for service. If you attempt to install additional RAM yourself, any
damage you may cause to your equipment will not be covered by the
limited warranty on your computer. See an Apple-authorized dealer or
service provider for additional information about this or any other
warranty question.
Replacing internal storage devices
Your Macintosh comes with three internal storage devices—a floppy disk
drive, a CD-ROM (compact disc read-only memory) drive, and a hard disk
drive (several capacities are available). If you want to replace your internal
drive, see your Apple-authorized dealer.
Adding an Ethernet card or a second monitor
If you purchase an Ethernet card or another monitor for your computer, see
Appendix D, “If You Purchase Additional Equipment,” for more information.
35
Expanding Your Computer and Using Special Features
Read this chapter to learn how to work
with application programs and protect
the information on your disks.
4
Using Programs and Backing Up Disks
Your computer came with several application programs already installed. You
can open these programs by clicking their buttons in the Launcher.
The Apple Extras folder on your hard disk (and on the Macintosh Performa CD)
contains additional programs, including the following:
m QuickDraw GX gives your computer more powerful printing and font
capabilities. You’ll want to install QuickDraw GX only if you purchased
another program that requires it. Your computer needs at least 8 megabytes
of random-access memory (RAM) to use QuickDraw GX. You can install
QuickDraw GX by opening the QuickDraw GX folder and double-clicking
the Installer icon.
m PowerTalk provides an open collaboration environment with a universal
mailbox and other electronic mail services. You’ll want to install PowerTalk
only if you use your computer on a local area network (connected to other
computers) and if you purchased another program that requires it. Your
computer needs at least 8 megabytes of RAM to use PowerTalk. You can
install PowerTalk by opening the PowerTalk folder and double-clicking the
Installer icon.
m Apple Video Player lets you watch video or TV on your computer. With
Apple Video Player and a video input card, you can watch video on your
computer. With Apple Video Player, a video input card, and a TV tuner
card, you can watch video and TV. For instructions on using Apple Video
Player, open Apple Video Player and then choose Apple Video Player Guide
from the Guide (h) menu.
37
Installing application programs
You may want to buy and install additional application programs. See the
manuals you receive with your programs for instructions on installing and
using them.
In most cases, you’ll install an application program on your internal hard disk
from floppy disks that contain the program. The following illustration shows
how to insert a floppy disk in your computer’s floppy disk drive.
For instructions on how to eject floppy disks, see the “Disks” topic of
Macintosh Guide, available in the Guide (h) menu.
To use your programs most effectively, follow these guidelines:
m Put only one copy of each program on your hard disk. Having more than
one copy can cause errors.
m Whenever you copy a program disk to your hard disk, be careful not to
copy a System Folder. Always check to see what you’ve copied, and drag
any extra System Folders to the Trash.
m If you have problems using a program, read the manuals you received with
the program.
m If a program malfunctions consistently, try installing a fresh copy. If that
doesn’t help, find out from the software manufacturer whether your version
of the program is compatible with your computer model and the system
software you’re using.
To put a program into the Launcher, simply drag the program’s icon (or its
alias) into the Launcher window, or onto the Applications category button in
the Launcher.
Working with several programs at a time
You can open as many application programs and desk accessories as your
computer’s memory allows.
All open programs are listed in the Application menu at the right end of the
menu bar. The name of the active program (the one you’re using right now)
has a checkmark next to it, and its icon appears in the menu bar.
The Finder icon
Commands to hide or
display open windows
A checkmark
indicates the active
program.
Programs that are open
Finding out which programs are open
If you have several programs and windows open, you can find out which
program is active and which other programs are open by pulling down the
Application menu.
Switching programs
You can switch to another open program or desk accessory by choosing its
name from the Application menu.
If a program’s icon is dimmed in the menu, that means its windows are
hidden. Choosing the program from the Application menu displays its
windows.
You can also switch to another program by clicking in a window that belongs
to an open program, by double-clicking a program icon, or by double-clicking
the icon of a document that was created with the program.
39
Using Programs and Backing Up Disks
Hiding and showing windows on the desktop
You can hide all windows except those of the active program by choosing
Hide Others from the Application menu.
The other programs remain open even though their windows are hidden.
When you switch to another program, its windows become visible again.
If you want to see all the open windows, choose Show All from the
Application menu.
Protecting the information on a disk
When you have a valuable document like a birth certificate, you probably
make an extra copy of it for safekeeping. Similarly, you should make a copy of
the documents you create on your computer. The extra copy is called a
backup, and the process of making the copy is called backing up.
Once you have a backup, you’re protected from accidentally losing the
information on your hard disk. In the unlikely event that something happens
to your hard disk, you can easily get the information back.
Your computer’s hard disk comes with a lot of valuable information already
stored on it, including system software and some application programs. The
Macintosh Performa CD contains a backup copy of all the system software and
application programs that came with your computer. See the Macintosh
Performa CD booklet for instructions on using the CD to reinstall software.
Making backup copies of your documents
m You should regularly make copies of the documents you create.
m You can back up files stored on your hard disk by copying them to
floppy disks.
m You can back up an entire floppy disk by copying it to another floppy disk
of the same capacity or larger, or by copying it to a hard disk.
m You can use a commercial backup program to copy new and changed files
from a hard disk to another hard disk, to a tape drive, or to a series of
floppy disks.
m If your computer is on a network, you may be able to back up files by
copying them to a shared disk on the network.
40
Chapter 4
Restoring the information on your hard disk
If information on your hard disk becomes damaged or lost, you can restore it
if you have a backup copy of the information. The Macintosh Performa CD
contains copies of all the system software and application programs that came
with your computer. See the Macintosh Performa CD booklet for instructions
on using the Macintosh Performa CD.
41
Using Programs and Backing Up Disks
Using application programs designed for the PowerPC microprocessor
Your Macintosh is compatible with most application programs intended for
use with Macintosh computers. But certain programs are designed especially
for use with computers that have the PowerPC microprocessor. (These
programs are sometimes called “native” applications.) You’ll find that these
programs take best advantage of your computer’s speed.
Special memory requirements
Some native applications may be slightly larger than other programs and may
take up more memory. If you find that you are running out of memory when
you use one of these programs, you can use space on your computer’s hard
disk as additional memory. For instructions on how to use hard disk space
as memory, see the “Memory” topic of Macintosh Guide, available in the
Guide (h) menu.
You can also add more memory to your computer, as described in “Expanding
Memory” in Chapter 3.
Using older Macintosh programs
If you experience problems using an older Macintosh program, it may be
incompatible with your Macintosh. You may be able to use your older
program if you change the Modern Memory Manager setting in your
Memory control panel. For detailed instructions on using older programs
with your Macintosh, see the “Working with Programs” topic of Macintosh
Guide, available in the Guide (h) menu.
42
Chapter 4
5
Using the CD-ROM Drive
This chapter provides information on the CD-ROM drive (also called a
CD-ROM player). Refer to Appendix A, “Health, Safety, and Maintenance
Tips,” for information on the proper handling of these discs.
Your internal CD-ROM (Compact Disc Read-Only Memory) drive for
Macintosh computers works with CD-ROM discs, standard audio compact
discs (CDs), and single-session or multisession Photo CDs. Your CD-ROM
drive provides access to large amounts of information. However, you cannot
save information on CD-ROM discs. ROM stands for read-only memory,
meaning that the drive cannot “write” information onto CD-ROM discs.
A wide selection of CD-ROM discs is available for entertainment, education,
and business. A typical disc can hold over 650 megabytes (MB) of
information—the equivalent of 270,000 pages of text, up to 8 hours
of speech or music (depending on the sound quality), hundreds of high-
resolution images, or any combination of text, sound, and graphics.
43
Inserting a CD-ROM disc
Follow these instructions to insert a CD-ROM disc into your CD-ROM drive.
Then follow the instructions provided with your disc, as well as the
instructions in this manual.
1
2
Start up your Macintosh computer, if it’s not already on.
Press the Open/Close button to open the tray of the CD-ROM drive.
The tray opens.
3
Place a CD-ROM disc in the tray, with the disc label facing up.
Make sure the disc is lying flat and centered in the tray. If you are using a
small (8cm) disc, make sure it is centered within the inside ring on the tray.
4
Push the tray in, or press the Open/Close button, to close the tray.
In a few moments, an icon for the CD-ROM disc appears on your screen.
Ejecting a CD-ROM disc
Follow these instructions to open the tray and eject a CD-ROM disc from
your computer.
IMPORTANT You may not be able to eject a disc if it is being shared. To turn
off file sharing, use the Sharing Setup control panel.
1
Open the tray.
There are several ways to open the tray of your CD-ROM drive.
If a CD-ROM disc icon appears on your screen:
m Select the disc icon on your screen and drag the icon to the Trash.
m Click the disc icon, then choose the Put Away command in the File menu.
m While the AppleCD Audio Player window is active, choose Eject CD from
the File menu, or simultaneously press the x and E keys. (AppleCD Audio
Player is a program that allows you to control your CD-ROM player and is
available in the Apple [K] menu.)
If no CD-ROM disc icon appears on your screen:
m Press the Open/Close button for your CD-ROM drive.
2
3
Take the CD-ROM disc out of the tray.
Store your disc in a safe place, away from heat, dust, and moisture.
Push the tray in, or press the Open/Close button, to close the tray.
To avoid possible damage to the tray or the CD-ROM drive, keep the tray
closed when you are not using it.
45
Using the CD-ROM Drive
Types of compact discs you can use
Not all CD-ROM discs store information in the same way. A disc stores
and displays information according to a given file format. Your computer’s
system software must understand the file format in order to use the contents
of the disc.
Standard file formats
You can use CD-ROM discs with these standard file formats:
m HFS (Hierarchical File System)—the standard format used by the
Macintosh.
m ISO 9660—the International Standards Organization’s file format for
CD-ROM discs. This format has been adopted by many CD manufacturers
to make their discs compatible with a variety of computers. It is also the
format that allows you to use Photo CDs in your CD-ROM drive.
m The High Sierra format, a predecessor of the ISO 9660 format.
m Photo CDs
m Audio CDs
The software that lets you use discs with these file formats is already installed
on your computer.
Other CD-ROM formats
Your CD-ROM drive also works with file formats other than the ones listed
above (for example, CD-ROM XA), provided that you install the appropriate
software on your Macintosh. To find out about the availability of Macintosh
software for additional file formats, contact the publisher of a particular disc.
Audio CDs
Your CD-ROM drive can play audio CDs and audio tracks on CD-ROM discs
using your computer’s built-in speaker. You can also attach headphones or
speakers to your computer for stereo sound. For further information, see the
“CD-ROM Discs” topic of Macintosh Guide, available in the Guide (h)
menu.
46
Chapter 5
Photo CDs
With your CD-ROM drive, you can use QuickTime to open digitized images
stored on Photo CDs.
For further information on Photo CDs, see the “CD-ROM Discs” topic of
Macintosh Guide, available in the Guide (h) menu.
Playing audio CDs
With your CD-ROM drive and your computer’s built-in speaker, you can play
audio compact discs (CDs) or audio tracks on CD-ROM discs. You can also
attach headphones or speakers to the computer to listen to audio CDs and
audio tracks. See Chapter 3 for information on connecting sound equipment
to your computer.
To start, stop, and otherwise control audio discs, use the AppleCD Audio
Player program, available in the Apple ( ) menu. Your audio CD software
will only play tracks that contain audio information. You can listen to an
audio CD or audio tracks in the background while you do other work on your
computer. For more information about playing audio CDs, see the “CD-ROM
Discs” topic of Macintosh Guide, available in the Guide (h) menu.
You can listen to an audio CD or CD-ROM disc with audio tracks in the
background while you use your computer for other work.
47
Using the CD-ROM Drive
Working with Photo CDs
You can use your CD-ROM drive to open Photo CD images stored on Photo
CDs. A Photo CD image is a digitized version of a standard photograph that
you can open and view on your computer screen.
You can do many things with the images on your Photo CDs:
m Open and view the images individually on your computer screen.
m View the images on your computer screen in a series, as you would view
a slide presentation.
m Copy and save the images, print them, paste them into word-processing
documents or other documents that accept graphics, and edit them with
a graphics application program.
Photo CD images are an excellent source of graphics for desktop
publishing, multimedia presentations, business documents, and
professional-quality graphic design. For more information on working with
Photo CD images, see the “CD-ROM Discs” topic of Macintosh Guide,
available in the Guide (h) menu.
48
Chapter 5
Obtaining Photo CDs
Your own photographs can be recorded as Photo CD images on a Photo CD.
To obtain a Photo CD of your own photographs, take your standard 35-mm
film to a photofinisher who has a Photo CD system. The photofinisher
develops your film, digitizes the photographs, and gives you back a Photo CD
containing your Photo CD images. A single Photo CD can hold approximately
a hundred images.
If your Photo CD isn’t full, you can take it back to the photofinisher and
have more photos added until the disc is full. Such discs are called
multisession discs because they contain images added after the first session.
Your CD-ROM drive can read both single-session and multisession Photo
CDs. (Other CD-ROM drives can read only single-session discs and are
unable to read the additional images placed on a multisession disc.)
Before viewing the contents of a Photo CD
Normally, you open Photo CD images with the SimpleText program that came
with your computer. If you wish, you can use a graphics or image-editing
program instead of SimpleText to open images. For instructions, see the
“Working with Programs” topic of Macintosh Guide, available in the Guide
(h) menu. If you use SimpleText to view high-resolution images, you should
increase the amount of memory that SimpleText uses. For more information
on memory, see the “Memory” topic of Macintosh Guide, available in the
Guide (h) menu.
A note about resolution
When a Photo CD image is created, it’s recorded at five different levels of
resolution. The higher the resolution, the more information is recorded about
the image, and the sharper the image appears when displayed or printed at
larger sizes. However, high-resolution images take up a lot of memory—up to
18 MB of data for one photograph—which affects file size, as well as the
amount of time it takes to display or print an image.
It’s best to work with a resolution appropriate for your monitor or printer.
Some monitors and printers cannot display or print very high-resolution
images.
49
Using the CD-ROM Drive
For most work, a resolution of 768 x 512 pixels or smaller is suitable. For
detailed work or very high-quality reproductions, you may want to use a
higher resolution.
Make sure to open high-resolution images with application programs designed
to handle large image files. SimpleText cannot open very large files.
Sharing a CD-ROM disc over a network
You can share a CD-ROM disc using the file-sharing feature of System 7.5. If
the disc has audio portions, you will be able to hear the audio yourself, but
other people on the network will not. Likewise, you cannot hear the audio
portions of discs you access over a network.
For further information about file sharing in System 7.5, see the “Networks
and Telecommunications” topic of Macintosh Guide, available in the Guide
(h) menu.
50
Chapter 5
Consult this chapter if you experience
problems using your computer.
6
Troubleshooting
When you have questions
If you want to know how to do a particular task with your computer, refer to
Macintosh Guide in the Guide (h) menu. For instructions on using
Macintosh Guide, see Chapter 2 of this manual.
If you have trouble
While you’re using your computer, you may occasionally see a bomb icon
or an error message, or the pointer (8) may “freeze” on the screen. If you have
trouble with your computer, take a few minutes to read the information in this
chapter. If your problem is related to a particular procedure, you should also
look for information on that procedure in Macintosh Guide, available in the
Guide (h) menu. For additional troubleshooting information and a list of
common questions relating to your system software, see the “Troubleshooting”
topic of Macintosh Guide.
If you are unable to access Macintosh Guide (for example, if your screen
is “frozen”), refer to this chapter to see if you can resolve the problem.
51
Take your time
When you see an error message, you don’t have to take action immediately.
The message stays on the screen until you click the OK (or Restart) button or
turn off the Macintosh.
To help diagnose and correct the problem, follow the suggestions in this
section. Gather as much information on the situation as you can. Then follow
the instructions in the next section, “Start Over.”
m Make a note of exactly what you were doing when the problem occurred.
Write down the message on the screen. List the programs you were using
and the names of any items you know have been added to the System
Folder since the system software was installed. This information will help
a service person diagnose the problem. (It is helpful to keep a printed copy
of the items in your System Folder. For instructions on printing the
contents of a folder, see the “Printing & Fonts” topic of Macintosh Guide,
available in the Guide [h] menu.)
m Check the screen for any clues. Is a menu selected? What programs and
document icons are open? Note anything else that seems relevant.
m If you were typing text and were not able to save it before the problem
occurred, you can write down the parts of the text still visible on the
screen so that some of your work will be easy to replace.
m Ask other Macintosh users about the problem you’re having; they may have
a solution for it.
If you need repair service, consult the service and support information that
came with your computer for instructions on how to contact an Apple-
authorized service provider or Apple for assistance.
52
Chapter 6
Start over
Often you can eliminate a problem simply by clearing the computer’s memory
and starting over.
If you can, save any open documents before restarting the Macintosh. If your
system is frozen and does not respond to anything you do, or if you have a
“bomb” message on the screen, saving may not be possible. You can try
pressing x-Option-Esc to quit the program in use when the problem
occurred; if this works, you can then save the documents open in other
programs before restarting. (Note: Use this key combination to force a
program to quit only when you can’t choose Quit from the File menu.)
To restart your Macintosh, try the following steps:
1
2
If you can, choose Restart from the Special menu or from the dialog box that’s on
screen.
Dialog boxes contain messages from the computer. If something goes wrong,
a message may appear on the screen, asking you to restart the computer.
If you can’t choose Restart, hold down the
Power key (marked with a triangle).
x
and Control keys while you press the
This key combination restarts the computer. (Use this key combination only
when you can’t choose Restart from the Special menu.)
3
4
If nothing happens, turn off your computer with the power switch, wait at least 10
seconds, and then turn it on again.
If the power switch doesn’t turn off the computer, unplug your Macintosh.
If you suspect that the problem is with other equipment, such as a printer or
an external hard disk that’s attached to your computer, turn that equipment off
for 10 seconds or longer, then turn it on again and restart the Macintosh.
53
Troubleshooting
Rebuild your desktop regularly
A process known as “rebuilding the desktop” helps your Macintosh keep
track of data on your disks. It’s a good idea to rebuild the desktop of your
disks once a month or so, especially your startup disks. (Although you usually
use the hard disk in your computer as a startup disk, you can also start up
from any other disk that has system software installed.)
To rebuild the desktop of your internal hard disk disk, follow these steps:
1
2
Hold down the Option and
x
keys while you start up your computer.
Do not release the keys until you see a message asking whether you want to
rebuild the desktop.
Click OK.
You can also use this procedure to rebuild the desktop of an external hard disk
or a floppy disk. Simply turn on the external hard disk or insert the floppy
disk into a floppy disk drive before you turn on the computer.
If icons do not appear correctly after you rebuild the desktop, restart your
computer while pressing the Shift key to temporarily turn off system
extensions. When you see the “Welcome to Macintosh—extensions off”
message, release the Shift key and press the Option and x keys until you see
a message asking if you want to rebuild the desktop.
54
Chapter 6
Solutions to common problems
This section contains descriptions of problems you could experience with
your computer. Some problems may be caused by your CD-ROM drive, so if
you don’t find your problem here, be sure to check the section, “Solutions to
CD-ROM Problems,” later in this chapter.
The computer is turned on but the screen is dark.
One of the following is probably the cause:
m You have a screen saver program that darkens the screen when the
computer has not been used for a certain period.
Press a key or move the mouse to turn off the screen saver.
m The screen control buttons (¸) are not adjusted properly.
Press the top screen control button to lighten the screen.
m The Macintosh is not getting power.
Check that the computer’s power cord is firmly connected to the computer
and plugged into a grounded electrical outlet, and that the outlet has power.
If you are displaying video from your computer on a television screen, it is
normal for your computer monitor to be dark.
The screen image is off center.
If the picture on your screen appears to be off center, use the centering
controls on the back of the computer to adjust it. Use a small screwdriver to
turn the controls.
Vertical centering control
Horizontal centering control
The computer’s clock keeps time inaccurately.
Your computer has a clock that runs continuously. When the computer is
turned off, a battery keeps the clock running. If your clock begins to keep
time inaccurately, have your Apple-authorized service provider replace the
battery.
When you start up, a disk icon with a blinking question mark appears in the middle
of the screen.
This icon indicates that your Macintosh cannot find the system software it
needs to start up. One of the following is probably the cause:
m Your computer may be having a problem recognizing external SCSI
equipment, such as hard disks, CD-ROM drives, and scanners. (SCSI
stands for Small Computer System Interface.)
Turn off all external SCSI equipment and disconnect the first SCSI device
in the chain from your computer’s SCSI port. Then restart the computer.
If the computer starts up after you disconnect your SCSI equipment, refer
to the manuals that came with the equipment for information on the proper
way to connect SCSI equipment and assign SCSI ID numbers.
If you have a printer connected to your computer’s SCSI port, make sure
your printer is connected properly. Most printers connect to the printer
port, not the SCSI port. Check the manuals that came with your printer for
information on how to connect it properly.
m System software is not installed on the startup hard disk, the system
software is damaged, or the hard disk is not working properly.
Insert the Macintosh Performa CD. Then follow the instructions in
“Repairing a Damaged Disk” to test your startup hard disk and repair
any damage.
If repairing the disk doesn’t help, follow the instructions in the Macintosh
Performa CD booklet to reinstall system software on your startup hard disk.
56
Chapter 6
A disk icon with an X appears in the middle of the screen and a floppy disk is ejected
from the disk drive.
This icon indicates that the floppy disk you tried to start up from is not a
startup disk. When you turn on your computer, it looks first in the floppy disk
drive for a disk containing system software. If the disk in the drive does not
contain system software, the computer ejects the disk and looks on its internal
hard disk for system software.
Wait a few seconds. The computer should start up from its internal hard
disk. Make sure you insert floppy disks only after the computer has begun
starting up.
A “sad Macintosh” icon appears and the computer won’t start up.
This icon indicates that your Macintosh cannot start up because of a problem
with the system software or the computer hardware.
Eject any floppy disks by turning off the computer and then holding down the
mouse button while you turn the computer on again. Try starting up with the
Macintosh Performa CD. (For instructions on how to start up your computer
from the CD-ROM disc, see the Macintosh Performa CD booklet, which came
with your computer.) If the “sad Macintosh” icon appears again, consult the
service and support information that came with your computer for
information on contacting an Apple-authorized service provider or Apple
for assistance.
57
Troubleshooting
The hard disk icon does not appear on the desktop.
If you don’t see a hard disk icon on the desktop, try the following:
m Use the Drive Setup program to make the disk available. Drive Setup is
located in the Apple Extras folder. For instructions, start Drive Setup, then
choose Drive Setup Guide from the Guide (h) menu.
m If the hard disk is internal, shut down your computer, wait at least 10
seconds, and then turn it on again.
m If the hard disk is external, make sure that it is turned on and that its cable
is connected firmly; then restart the Macintosh.
m Check the ID numbers of all SCSI equipment connected to your computer.
See the manuals that came with your SCSI equipment for information on
setting SCSI ID numbers.
m If the hard disk is your startup disk, start your computer with the Macintosh
Performa CD. (For instructions on how to start up your computer from the
CD-ROM disc, see the Macintosh Performa CD booklet.) Then follow the
rest of the instructions on repairing a disk to test your startup hard disk and
repair any damage.
If repairing the disk doesn’t help, follow the instructions in “Installing or
Reinstalling System Software” later in this chapter to reinstall system
software on your startup hard disk.
Icons do not appear correctly on your screen.
You need to rebuild the desktop—a process that helps your Macintosh keep
track of files and folders on your hard disks. For instructions, see “Rebuild
Your Desktop Regularly” in the section “If You Have Trouble” earlier in this
chapter.
If icons do not appear correctly after you rebuild the desktop, restart your
computer while pressing the Shift key to temporarily turn off system
extensions. When you see the “Welcome to Macintosh—extensions off”
message, release the Shift key and press the Option and x keys until you see
a message asking if you want to rebuild the desktop.
58
Chapter 6
Your Macintosh can’t read a floppy disk.
If you see a message that a floppy disk is unreadable, try one of the following:
m If the disk has never been used, you may simply need to initialize it. For
instructions, see the “Disks” topic of Macintosh Guide, available in the
Guide (h) menu.
m The disk may be damaged. See “Repairing a Damaged Disk” later in this
chapter for information on testing and repairing disks.
m If the disk is a high-density disk previously used on another computer, the
disk may have been formatted incorrectly as an 800K disk rather than as a
1440K (high-density) disk. If so, use the other computer to copy the disk’s
contents onto a properly formatted disk.
m The disk may have been formatted for use on another kind of computer.
You may be able to use a program that lets you work with such disks on
your Macintosh.
If you are trying unsuccessfully to use a DOS floppy disk, consider the
following:
m When formatting floppy disks on a DOS computer for use in a Macintosh,
you need to format standard double-sided disks as 720K disks and high-
density disks as 1440K disks. Double-sided disks formatted in 1440K
format and high-density disks formatted in 720K format may not work in a
Macintosh.
If you think your DOS floppy disk might have a format that doesn’t work
in a Macintosh, use a DOS computer to copy the contents of the disk onto
a properly formatted disk.
59
Troubleshooting
You can’t start an application program or it quits unexpectedly. Or, when you try to open
a program, you see a message that not enough memory is available.
One of the following is probably the cause:
m The Macintosh ran out of memory.
Quit the programs that you have open and then open the program you want
to use, or restart your Macintosh.
Use the Memory control panel to turn on virtual memory. For more
information on virtual memory, see the “Memory” topic of Macintosh
Guide, available in the Guide (h) menu.
m The program needs more memory.
Use the program’s Info window to give it more memory. For more
information on increasing a program’s memory, see the “Memory” topic of
Macintosh Guide, available in the Guide (h) menu.
m The program is incompatible with your Macintosh.
Contact the program’s publisher to see if there is an upgrade available for
the program.
You see a message that you need to have an FPU installed.
Your computer has a floating-point unit (FPU) installed. If you see this
message, the program is probably incompatible with your Macintosh. Contact
the program’s publisher to see if there is an upgrade available for the program.
60
Chapter 6
A dialog box with a bomb appears.
There is a software problem.
m Write down what you were doing when the message appeared, and write
down the text of the message.
m Restart your Macintosh. (See “Start Over” in the section “If You Have
Trouble” earlier in this chapter for instructions.) Most software problems
are temporary, and restarting usually corrects the problem.
m If the problem recurs, check the startup disk and application program you
were using when the dialog box appeared. Make sure that all programs,
desk accessories, and system extensions you’re using are compatible with
the system software. Reinstalling the system software may correct the
problem.
m Sometimes incompatible system extensions or control panels can cause
system software problems. Restart while holding down the Shift key; this
temporarily turns off all system extensions. If your computer works
normally after you do this, use the Extensions Manager control panel to
turn on extensions and control panels one at a time. Restart after you turn
on each extension. This procedure should identify incompatible extensions
and control panels.
For information on using the Extensions Manager control panel to manage
system extensions, see the “Setting Options” topic of Macintosh Guide,
available in the Guide (h) menu.
m If the problem recurs, you may need to reinstall system software. See the
Macintosh Performa CD booklet for instructions.
61
Troubleshooting
The pointer (8) doesn’t move when you move the mouse.
One of the following situations is probably the cause.
m There is a software problem. Try the following:
Press x-Option-Esc to quit the application program in use when the
problem occurred. If this works, you can save the documents open in other
programs before restarting.
Restart your Macintosh. See “Start Over” in the section “If You Have
Trouble” earlier in this chapter for instructions.
m Follow the suggestions in the previous section, “A Dialog Box With a Bomb
Appears.”
m The mouse is not connected properly.
Turn the computer off using the power switch, check that the mouse and
keyboard cables are connected properly, and then restart the computer.
IMPORTANT Do not connect or disconnect the mouse while the computer is
turned on. You may damage your computer.
m Signals from the mouse are not reaching the computer, either because the
mouse needs cleaning or because there is something wrong with the
mouse.
Clean the mouse according to the instructions in Appendix A of this book.
If you have another mouse or pointing device, try connecting and using it.
(Turn the computer off before connecting it.) If the new device works, there
is probably something wrong with the mouse you replaced.
If none of these procedures solves the problem, consult the service and
support information that came with your computer for instructions on how to
contact an Apple-authorized service provider or Apple for assistance.
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Chapter 6
Typing on the keyboard produces nothing on the screen.
One of the following is probably the cause:
m Some system software features are turned on that affect the way the
keyboard works.
Use the Easy Access control panel to turn off Sticky Keys, Slow Keys, and
Mouse Keys.
m There is a software problem.
Restart your Macintosh. For instructions, see “Start Over” in the section
“If You Have Trouble” earlier in this chapter.
Check the startup disk and application program you were using when the
problem occurred. Make sure that all programs, desk accessories, and
system extensions you’re using are compatible with the system software.
If the problem recurs, you may need to reinstall system software. See the
Macintosh Performa CD booklet for instructions.
m You haven’t selected any text or set the insertion point (i).
Make sure the program you want to type in is the active program. Then
place the pointer (8) in the active window and click to set an insertion
point (i) or drag to select text (if you want to replace the text with your
typing).
m The keyboard is not connected properly.
Turn off the computer using the power switch, then check that the keyboard
cable is connected properly at both ends.
If you have a keyboard with an ADB port (marked with the ◊ icon) on
each end, turn off the Macintosh using the power switch and plug the
keyboard cable into the other ADB port on the keyboard. (You may have to
unplug the mouse to do this.) Then restart the computer.
m The keyboard is damaged.
If you have access to another keyboard, try using it instead. (Turn the
computer off before connecting it.) If the new keyboard works, there is
probably something wrong with the one you replaced.
If none of these procedures solves the problem, consult the service and
support information that came with your computer for instructions on how to
contact an Apple-authorized service provider or Apple for assistance.
63
Troubleshooting
You can’t open a document, or you see a message that an application program can’t
be found.
m Some documents can be opened by more than one application program.
Try starting a program that you think might be able to open the document,
then choose Open from the program’s File menu to try to open the
document.
m Purchase and install the correct software to use the document, or find out
if the creator of the document can convert it to a form that one of your
programs can use.
m Don’t try to open the files in your System Folder. Most of the files in your
System Folder are used by your computer for internal purposes and are not
intended to be opened.
m Rebuild your desktop by holding down the Option and x keys while
starting up your computer. Keep holding down the keys until you see a
message asking whether you want to rebuild the desktop. Click OK.
m If the document is from a DOS computer, use the PC Exchange control
panel to specify which Macintosh program will open the document. For
information about working with DOS documents on your Macintosh, see
the “Using DOS Files & Disks” topic of Macintosh Guide, available in the
Guide (h) menu.
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Chapter 6
You experience problems using a document from a DOS computer.
If you can’t open a DOS document using a Macintosh program, try the
following:
m Open the document from within the program by choosing Open in the
program’s File menu.
m Use the PC Exchange control panel to specify which Macintosh program
will open the document.
If a DOS document is displayed incorrectly, or you see strange codes or
characters in the document, try one of the following:
m Your application program may have special procedures for opening and
saving documents with different file formats. See the information that
came with your program, or call the program’s publisher.
m Try opening the document in another program.
Note: Some characters that can be displayed on the Macintosh are not
accurately displayed on DOS computers.
For more information about working with DOS documents on your
Macintosh, see the “Using DOS Files & Disks” topic of Macintosh Guide,
available in the Guide (h) menu.
65
Troubleshooting
You see a message that your application program can’t be opened because a file can’t
be found.
Macintosh programs designed specifically for the PowerPC microprocessor
(also called “native” applications) use special files called shared libraries. Any
necessary shared libraries should be installed automatically when you install
these special Macintosh programs.
Follow the directions that came with your program to reinstall the program. If
the shared library is still missing, contact the software program’s manufacturer
for assistance.
You experience problems using an older Macintosh program.
Some older Macintosh programs are not completely compatible with
Macintosh computers that have the PowerPC microprocessor.
m Contact the program’s publisher to see if an upgrade is available.
m Open the Memory control panel and turn off Modern Memory Manager.
For more detailed instructions, see the “Working with Programs” topic of
Macintosh Guide, available in the Guide (h) menu.
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Chapter 6
Solutions to CD-ROM problems
Problems using the CD-ROM drive
The CD-ROM disc icon does not appear on screen.
m If you have other SCSI devices attached to your computer, make sure that
each device has a unique SCSI ID number (your CD-ROM drive has SCSI
ID 3). Refer to the documentation that came with your SCSI devices if you
need to reset SCSI ID numbers.
Your computer starts up and you see large folder-shaped areas, containing labeled
pictorial buttons, instead of the usual Macintosh desktop.
m Your computer may have started up from a CD-ROM disc containing
At Ease, an alternative to the Macintosh desktop. You need to have the
Macintosh desktop on your screen before you can use any of the
installation instructions in this manual.
To return to the Macintosh desktop, choose Shut Down from the Special
menu. When your computer is off, press the Open/Close button of your
CD-ROM drive to open the tray, then remove the CD-ROM disc. Close the
tray. Then start up your computer again.
To avoid having the computer start up from a CD-ROM disc, remember to
remove any disc in the drive before you shut down your computer.
The tray of your CD-ROM drive won’t open.
If a CD-ROM disc icon appears on your screen:
m Drag the disc icon to the Trash, or select it and choose Put Away from the
File menu. If the AppleCD Audio Player is active, choose Eject CD from
the File menu.
If you see a message that a disc can’t be put away because it is being
shared, turn off file sharing, then try again to put away the disc.
If no CD-ROM disc icon appears on your screen:
m Press the Open/Close button for your CD-ROM drive.
67
Troubleshooting
m The signal to open the tray may not be reaching the computer. Turn off
your computer and locate the small pinhole to the lower right of the
CD-ROM tray opening. Insert the end of a large straightened paper clip
firmly and horizontally into the pinhole. Push gently until the tray is
released, then carefully pull the tray open. Do not force the tray open; wait
until the paper clip has dislodged it or you may break the front of the tray.
WARNING Turn off your computer before you attempt to eject the tray
using a paper clip. If you don’t, you may damage the CD-ROM drive.
If neither of these suggestions works, your CD-ROM drive may be damaged.
Contact an Apple-authorized service provider or Apple for further assistance.
Your computer won’t restart, and a CD-ROM disc is in the CD-ROM drive.
m Your computer may be trying to start up from the CD-ROM disc. Press the
Open/Close button of your CD-ROM drive to open the tray, and remove
the CD-ROM disc. Close the tray, then restart your computer.
Problems using CD-ROM discs
You insert a CD-ROM disc, but its icon doesn’t appear on the Macintosh desktop.
m Make sure that the disc label is facing up and the disc is centered in the
tray. If you’re using a small (8 cm) disc, make sure it is within the tray’s
inner ring.
m Make sure the tray is closed all the way.
m Try restarting your computer.
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Chapter 6
Your computer displays the message “This is not a Macintosh disk: Do you want to
initialize it?” when you insert a CD-ROM disc in the CD-ROM drive.
m The disc may use a format that the Macintosh cannot recognize.
Your computer ejects a CD-ROM disc without giving you any error message.
m Make sure the disc is flat in the tray and the disc label is facing up. If
you’re using a small (8 cm) disc, make sure it’s centered within the tray’s
inner ring.
m The disc may need to be cleaned. (See “Handling CD-ROM Discs” in
Appendix A.) If there are visible scratches on the shiny side of the disc,
you may be able to remove them with a CD polishing kit (available from
your audio CD dealer). If the scratches can’t be removed, you’ll need to
replace the disc.
m The disc may be damaged. Try another disc in the drive, and try the
original disc in another drive. If the original drive reads other discs or if
the original disc also doesn’t work in another drive, the disc is probably
damaged. You’ll need to replace the disc.
You can’t open a document on a CD-ROM disc.
m Try opening the application program first; then open the document.
m Read the manual that came with your CD-ROM disc. Some discs come
with software that you need to install on your computer before using
the disc.
You can’t save changes you make to information on a CD-ROM disc.
m CD-ROM is a read-only medium. This means that information can be read
(retrieved) from it, but not written (stored) on it. You can save the changed
information on a hard disk or floppy disk.
Problems using ISO 9660 or High Sierra discs
You cannot access files on a CD-ROM disc that uses the ISO 9660 or High Sierra format.
m Discs in the ISO 9660 and High Sierra disc formats have version numbers
attached to file names. Some application programs need these version
numbers in order to work with files. To make the version numbers
available to programs on your computer, follow these instructions.
69
Troubleshooting
Drag the CD icon to the Trash. When the tray opens, hold down the Option
key and push the tray back in. Continue to hold down the Option key until
the disc is in the drive. The program you are using should now be able to
locate file names on that CD-ROM disc.
Problems playing audio CDs
You don’t hear any sound when you play an audio CD or an audio track on a CD-ROM
disc using the AppleCD Audio Player.
m If you have headphones or speakers connected to the computer, adjust the
connector to make sure they are firmly connected. Make sure the column
control on your headphones or speakers is not turned down too low.
m If you do not have headphones or speakers connected to the computer,
make sure that nothing else is plugged into the sound output port on your
computer.
m Some programs change the sound options to suit their needs. You may need
to reset the sound options in the Sound control panel. Refer to the “Sound”
topic of Macintosh Guide available in the Guide (h) menu.
m If you are using a CD-ROM disc over a network, you won’t be able to hear
the audio portion.
m Make sure the volume is turned up in the AppleCD Audio Player. With the
Audio Player open, drag the volume control slider up or press the Up
Arrow key on your keyboard.
m The CD may have been paused. Click the Play/Pause button in the
AppleCD Audio Player once or twice.
While playing an audio track on a CD-ROM disc that combines audio tracks and data,
you double-click the disc icon and the audio track stops playing.
m You can’t open data files on a CD-ROM disc and listen to audio tracks on
that disc at the same time.
You are unable to record sound from an audio CD.
m Check your computer’s sound input port to see if a microphone or other
device is connected.
m You may need to reset the sound options in the Sound control panel. Refer
to the “Sound” topic of Macintosh Guide, available in the Guide (h) menu.
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Chapter 6
Problems using Photo CDs
You can’t open Photo CDs that are in your CD-ROM drive.
m Reinstall the CD-ROM and QuickTime software (available through the
“MultiMedia Software” option in Custom Install).
Your computer does not display color icons for individual images on a Photo CD.
m Your computer may be low on memory. To view color icons, restart your
computer and then reopen the Photos folder. See the “Memory” topic of
Macintosh Guide, available in the Guide (h) menu for more information
on managing memory.
After you open an image on a Photo CD, the image is scrambled, colors are displayed
incorrectly, or no image appears in the window.
m The program you are using may not be designed to work with large (high-
resolution) image files. You can open the image with another program or
you can assign more memory to the program. (See the “Memory” topic of
Macintosh Guide, available in the Guide (h) menu for more information
on managing memory.)
After you open an image on a Photo CD, your system is “frozen” and does not respond
to any input, or you have a “bomb” message on your screen.
m Restart your Macintosh. The program you are using may not be designed
to work with large (high-resolution) image files. You can open the image
with another program or you can assign more memory to the program
(see the “Memory” topic of Macintosh Guide available in the Guide (h)
menu, for more information on managing memory.)
71
Troubleshooting
If your computer’s performance decreases
If you notice a decrease in your computer’s speed and general performance
after you add special software (a control panel, system extension, or custom
utility), it may be because the software does not work well with Macintosh
computers built with the PowerPC microprocessor.
m To find out if the new software is the problem, hold down the Shift key
while you restart the computer. This temporarily turns off control panels
and extensions. If the computer performs better without this software, one
of these items is likely to be the problem.
m Use the Extensions Manager control panel to turn off a system extension or
set of extensions. For detailed instructions, see the “Setting Options” topic
of Macintosh Guide, available in the Guide (h) menu. If the computer
performs better when an extension is turned off, contact the extension’s
manufacturer for information or an upgrade.
m Use the Memory control panel to turn off virtual memory. For more
information on virtual memory, see the “Memory” topic of Macintosh
Guide, available in the Guide (h) menu.
m If you use several application programs at the same time, your computer’s
performance will increase if you install more RAM (random-access
memory). See “Expanding Memory” in Chapter 3.
If you still do not notice an improvement, you may want to reinstall system
software on your startup hard disk. See the Macintosh Performa CD booklet for
instructions.
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Chapter 6
Repairing a damaged disk
If you see a message reporting that a disk is damaged or unreadable, you may
need to repair the disk.
Try these suggestions first
If you can’t start up from a hard disk or you don’t see the hard disk icon on the
desktop, try the following:
m If the hard disk is internal, shut down your Macintosh, wait at least 10
seconds, and then turn it on again.
m If the hard disk is external, make sure that it is turned on and that its cable
is connected firmly; then restart the Macintosh.
m If the hard disk is your startup disk, start up with a different startup disk.
(See the following section, “Starting Up From a CD-ROM Disc.”)
If, after you start up from a different disk, your hard disk’s icon appears on
your desktop, reinstall system software on the hard disk. (See “Installing or
Reinstalling System Software” later in this chapter).
m Check the ID numbers of all SCSI equipment connected to your computer.
Each device must have a unique ID number. The computer itself has the
ID number 7 and the internal CD-ROM drive has the ID number 3. The ID
numbers 0, 1, 2, 4, 5, and 6 are available for additional SCSI devices.
Also check that the chain of devices is terminated properly. For
information on setting SCSI ID numbers and terminating a SCSI chain,
see the manuals that came with your SCSI equipment.
m If none of these suggestions solves the problem, test the disk by following
the instructions given later in this section.
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Troubleshooting
Starting up from a CD-ROM disc
To test, repair, or initialize a hard disk, or to install system software on a hard
disk, you need to start up your computer from another disk. You can start up
your computer using the Macintosh Performa CD that came with your
computer.
The procedure for starting up from the CD varies depending on the condition
of the system software on your hard disk. To find out which procedure to use,
you must turn on your Macintosh.
The steps that follow tell how to start up from a CD-ROM disc, depending on
what you see on your screen.
If you see a blinking question mark on your screen
The blinking question mark means that your Macintosh is unable to find
usable system software on your hard disk.
1
2
Press the Open/Close button of your CD-ROM drive to open the CD-ROM tray.
Place the Macintosh Performa CD disc in the tray with the disc label facing up.
Make sure the disc is lying flat in the tray.
3
Push the tray in, or press the Open/Close button, to close the tray.
Your Macintosh recognizes the CD as a startup disk, and in a few seconds the
Macintosh desktop with a Launcher appears.
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Chapter 6
If you see the Macintosh desktop
1
2
Press the Open/Close button of your CD-ROM drive to open the CD-ROM tray.
Place the Macintosh Performa CD disc in the tray with the disc label facing up.
Make sure the disc is lying flat in the tray.
3
Push the tray in, or press the Open/Close button, to close the tray.
If the Macintosh Performa CD icon does not appear on your screen, follow
the steps in the next section, “Problems Starting Up From the CD?”
If the Macintosh Performa CD icon appears on the right side of your screen,
continue with these steps.
4
5
Choose Control Panels from the Apple (
K) menu.
Double-click the Startup Disk icon.
The Startup Disk control panel window appears.
Click the CD icon to select it as your startup disk.
Choose Restart from the Special menu.
6
7
Your computer recognizes the CD as its startup disk, and in a few seconds the
Macintosh desktop with a Launcher appears.
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Troubleshooting
Problems starting up from the CD?
If you’ve followed the steps in the previous sections and the Macintosh
Performa CD icon does not appear on your screen, follow these steps:
1
2
3
Insert the CD into the tray.
Choose Restart from the Special menu.
Immediately press and hold down the Command (x), Shift, Option, and Delete keys.
The computer bypasses the internal hard disk, and the Macintosh Performa
CD icon appears on the desktop.
If the Macintosh Performa CD icon still does not appear on the desktop,
continue with these steps:
4
5
Choose Control Panels from the Apple (
K) menu.
Double-click the Startup Disk icon.
The Startup Disk control panel appears.
Click the CD icon to select it as your startup disk.
Close the Startup Disk control panel.
6
7
8
Choose Restart from the Special menu (or the Apple menu).
The computer starts up using the CD, and in a few moments the Macintosh
desktop with a Launcher appears.
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Chapter 6
Checking for damage on your hard disk
You can test a hard disk for damage with the Drive Setup program, which is
on the Macintosh Performa CD that came with your computer.
1
2
Start up your computer from the Macintosh Performa CD.
See “Starting Up From a CD-ROM Disc” earlier in this section.
Open the Drive Setup program.
You may need to look in a folder called Utilities to find Drive Setup.
3
In the list of drives, click the disk you want to test.
4
5
Choose Test Disk from the Functions menu.
When a message tells you that the testing is complete, click Quit.
If the test reveals a problem, you may be able to correct it by using Disk First
Aid or another disk repair program (see the instructions in the next section),
or you may need to reinitialize the disk (see “Initializing a Hard Disk” later in
this chapter). Consult an Apple-authorized service provider for assistance if
necessary. If you had a hard disk from another manufacturer installed after
you bought your computer, use the software that came with the disk or contact
the disk vendor to get the latest version of software.
77
Troubleshooting
How to repair a hard disk or floppy disk
You can repair some types of disk damage by using the Disk First Aid
program, which is on the Macintosh Performa CD that came with your
computer.
1
2
Start up your computer from the Macintosh Performa CD.
See “Starting Up From a CD-ROM Disc” earlier in this section.
Open the Disk First Aid icon.
3
Click the icon of the disk you want to test.
Disk icons appear in a box at the top of the Disk First Aid window.
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Chapter 6
4
5
Click Repair to begin testing and repairing the disk.
If you want to test and repair another disk, click its icon and then click Repair.
When testing and repair are done, choose Quit from the File menu.
If Disk First Aid cannot correct the problem
m Try repairing the disk again. Sometimes repeating the process corrects the
problem.
m Use another disk repair or recovery program. Some disk repair programs
let you recover information from a damaged disk.
m Consult an Apple-authorized service provider for help.
m If you can’t repair the disk, you’ll need to reinitialize it, which erases all the
information on it. Before you reinitialize, be sure you recover all the
information you can and back it up. Then erase (reinitialize) the disk. For
instructions on reinitializing a floppy disk, see the “Disks” topic of
Macintosh Guide, available in the Guide (h) menu. For instructions on
reinitializing a hard disk, see the next section, “Initializing a Hard Disk.”
If initialization doesn’t work, discard the damaged disk (if it’s a floppy
disk), or take it to your Apple-authorized service provider for repair (if it’s
a hard disk). Bring the Macintosh Performa CD (which you received with
your computer) with you to the service provider.
Initializing a hard disk
The hard disk inside your computer was initialized (formatted for use) at the
factory, so you shouldn’t need to initialize it. You need to initialize a hard disk
only if
m you purchase an uninitialized hard disk from another manufacturer
m your hard disk is damaged
If a hard disk needs to be initialized, the disk’s icon does not appear on the
desktop when you start up the computer using another disk.
You initialize your internal hard disk using a program called Drive Setup,
which is on the Macintosh Performa CD that came with your computer.
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Troubleshooting
WARNING Initializing a disk erases any information that may be on it.
Before you initialize a damaged disk, try to repair it as described in
“Repairing a Damaged Disk” earlier in this chapter.
1
2
Start up your computer from the Macintosh Performa CD.
See “Starting Up From a CD-ROM Disc” in the section “Repairing a
Damaged Disk,” earlier in this chapter.
Open the Drive Setup program.
You may need to look in a folder called Utilities to find Drive Setup.
3
In the list of drives, click the disk you want to initialize.
Click the drive you
want to initialize...
...then click Initialize.
4
5
Click Initialize to initialize the hard disk.
When you see a message reporting that initialization was successful, click Quit.
If a message reports that initialization failed, try again. If initialization fails a
second time, take the disk to your Apple-authorized service provider for repair.
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Chapter 6
Installing or reinstalling system software
System software is the set of programs and other files that your computer uses
to start itself up, keep track of your files, and run the application programs
you use. System software is kept in the System Folder. When you turn on your
computer, it looks for a startup disk, which is a disk that contains the system
software. The startup disk is usually the hard disk that’s inside your computer,
though another hard disk or a floppy disk can also be a startup disk.
When should you install or reinstall system software?
Your Macintosh came with all the necessary system software installed on its
internal hard disk, so you don’t need to install system software on that disk
unless you encounter software problems.
If you have a new hard disk or a newly initialized hard disk that doesn’t
contain system software, or if you want to upgrade to a more recent version of
system software on a hard disk, you’ll need to install system software. You can
install or reinstall system software by following the instructions in the
Macintosh Performa CD booklet that came with your computer.
If your hard disk already has system software installed on it but there is a
problem with the disk or the software, you may see this icon in the middle of
the screen:
If this icon appears, first try testing your startup hard disk and repairing any
damage. To do this, follow the instructions in “Repairing a Damaged Disk”
earlier in this chapter. If repairing the disk doesn’t help, you may need to
reinstall system software. You can install or reinstall system software by
following the instructions in the Macintosh Performa CD booklet that came
with your computer.
If you’ve used Apple Backup to back up the contents of your hard disk, you
can use Apple Restore to reinstall system software. See “Restoring the
Information on Your Hard Disk” in the section “Protecting the Information on
a Disk” in Chapter 4.
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Troubleshooting
Read this appendix for important
health and safety instructions,
as well as tips on keeping your
computer in good working order.
Appendix A
Health, Safety, and Maintenance Tips
For your own safety and that of your equipment, follow all the instructions in
this chapter. Keep these instructions available for reference by you and others.
Health-related information about computer use
Muscle soreness, eye fatigue, and other discomforts and injuries sometimes
associated with using computers can occur from performing any number of
activities. In fact, misuse of the same muscles during multiple activities can
create a problem that might not otherwise exist. For example, if you engage in
nonwork activities that involve repetitive stress on the wrist—such as
bicycling—and also use your computer’s keyboard improperly, you may
increase your likelihood of developing wrist problems. Some individuals are
at greater risk of developing these problems because of their health,
physiology, lifestyle, and general exposure to stress. Work organization and
conditions, such as workstation setup and lighting, also play a part in your
overall health and comfort. Preventing health problems is a multifaceted task
that requires careful attention to the way you use your body every hour of
every day.
The most common health effects associated with using a computer are
musculoskeletal discomfort and eye fatigue. We’ll discuss each area of
concern below.
83
Musculoskeletal discomfort
As with any activity that involves sitting for long periods of time, using a
computer can make your muscles sore and stiff. To minimize these effects, set
up your work environment carefully, using the guidelines that follow, and take
frequent breaks to rest tired muscles. To make working with your computer
more comfortable, allow enough space in your work area so that you can
change position frequently and maintain a relaxed posture.
Another type of musculoskeletal concern is repetitive stress injuries (RSIs),
also known as cumulative trauma disorders (CTDs). These problems can
occur when a certain muscle or tendon is repeatedly overused and forced into
an unnatural position. The exact causes of RSIs are not totally understood, but
in addition to awkward posture, such factors as the amount of repetition, the
force used in the activity, the individual’s physiology, workplace stress level,
and lifestyle may affect the likelihood of experiencing an RSI.
RSIs did not suddenly arise when computers were invented; tennis elbow and
writer’s cramp, for example, are two RSIs that have been with us for a long
time. Although less common than other RSIs, one serious RSI discussed more
often today is a wrist problem called carpal tunnel syndrome, which may be
aggravated by improper use of computer keyboards. This nerve disorder
results from excessive pressure on the median nerve as it passes through the
wrist to the hand.
This section offers advice on setting up your work area to enhance your
comfort while you use your computer. Since the effects of repetitive
movements associated with using a computer can be compounded by those of
other work and leisure activities to produce or aggravate physical problems,
proper use of your computer system must be considered as just one element
of a healthy lifestyle.
No one, of course, can guarantee that you won’t have problems even when you
follow the most expert advice on using computer equipment. You should
always check with a qualified health specialist if muscle, joint, or eye
problems occur.
84
Appendix A
Eye fatigue
Eye fatigue can occur whenever the eyes are focused on a nearby object for a
long time. This problem occurs because the eye muscles must work harder to
view an object that’s closer than about 20 feet (6 meters). Improper lighting
can hasten the development of eye fatigue. Although eye fatigue is annoying,
there’s no evidence that it leads to permanent damage.
Whenever you’re engaged in an activity that involves close-up work—such as
reading a magazine, doing craft work, or using a computer—be sure to have
sufficient glare-free lighting and give your eyes frequent rest breaks by
looking up and focusing on distant objects. Remember to have your eyes
examined regularly.
To prevent discomfort and eye fatigue:
m Arrange your work space so that the furniture is properly adjusted for you
and doesn’t contribute to an awkward working posture.
m Take frequent short breaks to give your muscles and eyes a chance to rest.
Arranging your office
Here are some guidelines for adjusting the furniture in your office to
accommodate your physical size and shape.
m An adjustable chair that provides firm, comfortable support is best. Adjust
the height of the chair so your thighs are horizontal and your feet flat on
the floor.
The back of the chair should support your lower back (lumbar region).
Follow the manufacturer’s instructions for adjusting the backrest to fit your
body properly.
m When you use the computer keyboard, your shoulders should be relaxed.
Your upper arm and forearm should form an approximate right angle, with
your wrist and hand in roughly a straight line.
85
Health, Safety, and Maintenance Tips
You may have to raise your chair so your forearms and hands are at the
proper angle to the keyboard. If this makes it impossible to rest your feet
flat on the floor, you can use a footrest with adjustable height and tilt to
make up for any gap between the floor and your feet. Or you may lower
the desktop to eliminate the need for a footrest. Another option is to use a
desk with a keyboard tray that’s lower than the regular work surface.
m Position the mouse at the same height as your keyboard. Allow adequate
space to use the mouse comfortably.
m Arrange the monitor so the top of the screen is slightly below your eye
level when you’re sitting at the keyboard. The best distance from your eyes
to the screen is up to you, although most people seem to prefer 18 to 28
inches (45 to 70 cm).
m Position the computer to minimize glare and reflections on the screen from
overhead lights and windows.
45–70 cm (18–28 in.)
Shoulders relaxed
Top of the screen at or slightly
below eye level (You may need
to adjust the height of your
computer by placing something
under it or by raising your
work surface.)
Forearms and hands
in a straight line
Forearms level
or tilted up slightly
Screen positioned to avoid
reflected glare
Lower back supported
Thighs horizontal
Clearance under work surface
Feet flat on the floor
Avoiding fatigue
m Change your seated position, stand up, or stretch whenever you start to feel
tired. Frequent short breaks are helpful in reducing fatigue.
m Use a light touch when typing or using a mouse and keep your hands and
fingers relaxed.
m Some computer users may develop discomfort in their hands, wrists, or
arms after intensive work without breaks. If you begin to develop chronic
pain or discomfort in your hands, wrists, or arms, consult a qualified
health specialist.
m Allow adequate workspace so that you can use your keyboard and mouse
comfortably. Place papers or other items so you can view them easily while
using your computer. A document stand may make reading papers more
comfortable.
m Eye muscles must work harder to focus on nearby objects. Occasionally
focus your eyes on a distant object, and blink often while you work.
m Clean your screen regularly. Keeping the screen clean helps reduce
unwanted reflections.
What about electromagnetic emissions?
There has been recent public discussion of the possible health effects of
prolonged exposure to extremely low frequency (ELF) and very low
frequency (VLF) electromagnetic fields. Such fields are associated with
electromagnetic sources such as television sets, electrical wiring, and some
household appliances—as well as computer monitors.
Apple has reviewed scientific reports and sought the counsel of government
regulatory agencies and respected health organizations. Based on the
prevailing evidence and opinions, Apple believes that the electric and
magnetic fields produced by computer monitors do not pose a health risk.
In response to those customers who wish to reduce their exposure to
electromagnetic fields, Apple has lowered the emission levels of our products.
We are also actively encouraging further scientific research so we can
continue to promote the health and safety of our customers and employees.
87
Health, Safety, and Maintenance Tips
Safety instructions
For your own safety and that of your equipment, always take the following
precautions.
Turn off the computer completely and disconnect the power plug (by pulling
the plug, not the cord) if any of the following conditions exists:
m the power cord or plug becomes frayed or otherwise damaged
m you spill something into the case
m your Macintosh is exposed to rain or any other excess moisture
m your Macintosh has been dropped or the case has been otherwise damaged
m you suspect that your Macintosh needs service or repair
m you want to clean the case (use only the recommended procedure
described later in this chapter)
Be sure that you always do the following:
m Keep your Macintosh away from sources of liquids, such as wash basins,
bathtubs, shower stalls, and so on.
m Protect your Macintosh from dampness or wet weather, such as rain, snow,
and so on.
m Read all the installation instructions carefully before you plug your
Macintosh into a wall socket.
m Keep these instructions handy for reference by you and others.
m Follow all instructions and warnings dealing with your system.
WARNING Electrical equipment may be hazardous if misused. Operation
of this product, or similar products, must always be supervised by an
adult. Do not allow children access to the interior of any electrical
product and do not permit them to handle any cables.
88
Appendix A
Handling your computer equipment
Follow these guidelines for handling your computer and its components:
m When setting up your computer, place components on a sturdy, flat surface,
and carefully follow all setup instructions.
m When connecting or disconnecting a cable, always hold the cable by its
connector (the plug, not the cord).
m Turn off your computer and all its components before connecting or
disconnecting any cables to add or remove any component. Failure to do so
could seriously damage your equipment.
m Never force a connector into a port. If the connector and port do not join
with reasonable ease, they probably don’t match. Make sure that the
connector matches the port and that you have positioned the connector
correctly in relation to the port.
m Take care not to spill any food or liquid on the computer, keyboard, mouse,
or other components. If you do, turn your computer off immediately and
unplug it before cleaning up the spill. Depending on what you spilled and
how much of it got into your equipment, you may have to bring your
equipment to an Apple-authorized service provider.
m Protect the computer and its components from direct sunlight and rain or
other moisture.
m Keep all ventilation openings clear and unobstructed. Without proper air
circulation, components can overheat, causing damage or unreliable
operation.
WARNING This equipment is intended to be electrically grounded.
Your Macintosh is equipped with a three-wire grounding plug—a plug
that has a third (grounding) pin. This plug will fit only a grounded AC
outlet. This is a safety feature. If you are unable to insert the plug
into the outlet, contact a licensed electrician to replace the outlet
with a properly grounded outlet. Do not defeat the purpose of the
grounding plug!
89
Health, Safety, and Maintenance Tips
Handling the built-in monitor
Follow these procedures for handling the built-in monitor:
m Turn down the screen brightness control if you leave the computer turned
on for extended periods. If the brightness is not turned down, the image on
the screen could “burn in” and damage the screen.
You can also use a “screen saver” program, which dims or varies the image
on the screen when the computer has been idle for a specified period of
time. These programs are available from independent suppliers and user
groups.
m If there is interference on the monitor’s screen or on a television or radio
near your computer, move the affected equipment farther away.
Handling the keyboard
Take care not to spill any liquid on the keyboard. If you do, turn off your
computer immediately.
m If you spill liquid that is thin and clear, unplug the keyboard, turn it upside
down to let the liquid drain out, and let it dry for 24 hours at room
temperature. If, after you take these steps, the keyboard doesn’t work, take
it to your Apple-authorized service provider for repair.
m If you spill liquid that is greasy, sweet, or sticky, unplug the keyboard and
take it to your Apple-authorized service provider for repair.
90
Appendix A
Handling floppy disks
125 F (52° C)
°
50° F (10° C)
Handling CD-ROM discs
Keep these important safety instructions in mind as you use CD-ROM discs:
m Hold a disc by the edges or by one edge and the center hole. Do not touch
the disc surface.
m To clean discs, wipe the shiny surface with a soft damp cloth, working in
straight lines from center to edge. Do not use any form of cleaning agent.
m To avoid damage to your discs, keep these points in mind:
Do not expose discs
to direct sunlight.
Do not write on
discs.
Do not spill liquids
on discs.
Do not put tape
on discs.
Do not scratch
discs.
Do not get
dust on discs.
Other important safety instructions to keep in mind as you use your
CD-ROM drive:
m Position your computer so that when the tray opens, it doesn’t bump
into anything.
m Do not leave the disc tray open. If dust gets on the lens of the CD-ROM
drive, the drive may have problems reading your compact discs.
m Do not put anything (for instance, a cup) on top of the tray when it is open.
m Do not force the tray open by hand.
m Do not wipe the lens with a paper towel or other abrasive surface. If you
need to clean the lens, see an Apple-authorized service provider for a lens
cleaner.
m Never transport your computer with a disc inside the CD-ROM drive.
m Keep your computer equipment away from any source of liquid (such as
wash basins, bathtubs, and shower stalls). If you drink coffee or other
beverages while you’re at your computer, take care not to spill.
m Avoid exposing your equipment to damp or wet weather. If your system is
near a window, be sure the window is closed in rainy weather.
The tray on your CD-ROM drive automatically closes when you shut down
your computer. You may want to open the tray and take out your CD-ROM
disc before shutting down.
Ejecting a disk
For instructions on ejecting any disk (a floppy disk, a CD-ROM disc, or a
removable media disk), see the “Disks” topic of Macintosh Guide, available in
the Guide (h) menu.
If you can’t eject a floppy disk
If you can’t eject a floppy disk in the usual way, try the following in order:
m Hold down the x and Shift keys and press the number 1 key on your
keyboard to eject a disk in the internal disk drive.
m Shut down the computer. If the disk isn’t ejected, then hold down the
button on your mouse or other pointing device while you turn the
computer on again.
m Locate the small hole near the disk drive’s opening, and carefully insert the
end of a large straightened paper clip into it. Push gently until the disk is
ejected. Do not use excessive force.
If nothing works, take the computer or disk drive to your Apple-authorized
service provider to have the disk removed.
Power supply
The power supply in your computer is a high-voltage component and should
not be opened for any reason, even when the computer is off. If the power
supply needs service, contact your Apple-authorized dealer or service
provider.
Cleaning your equipment
Follow these general rules when cleaning the outside of your computer and
its components:
m Use a damp, soft, lint-free cloth to clean the computer’s exterior. Avoid
getting moisture in any openings.
m Don’t use aerosol sprays, solvents, or abrasives.
Cleaning the computer case
To clean the case, do the following:
1
2
Turn off the computer completely and then disconnect the power plug. (Pull the plug, not
the cord.)
Wipe the surfaces lightly with a clean, soft cloth dampened with water.
Cleaning the monitor
To clean the screen, put household glass cleaner on a soft cloth and wipe the
screen. Don’t spray the cleaner directly on the screen, because the liquid
might drip into the monitor or computer.
Cleaning the mouse
The mouse contains a small ball that must roll smoothly for the mouse to
work properly. You can keep this ball free of dirt and grease by using the
mouse on a clean, lint-free surface and cleaning it occasionally.
You need a few cotton swabs and a clean, soft, lint-free cloth.
1
Turn off your computer.
94
Appendix A
2
Turn the mouse upside-down and turn the plastic ring on the bottom counterclockwise
to disengage it.
If you have an older mouse, you may need to press the plastic ring (rather
than turn it) to disengage it.
If the mouse is locked, see the next section, “Locking and Unlocking the
Mouse,” for instructions on how to unlock it.
3
4
Turn the mouse right-side up with one hand and catch the ring and the ball with your
other hand.
Clean the three small rollers inside the mouse with a cotton swab moistened with water.
Rotate the rollers to clean all around them.
5
6
Wipe the mouse ball with a clean, soft, dry, and lint-free cloth.
If necessary, wash the mouse ball with warm soapy water (use a mild soap such as a
dishwashing liquid) and then dry the mouse ball thoroughly.
7
8
Gently blow into the mouse case to remove any dust that has collected there.
Put the ball and the ring back in place.
Your mouse should roll smoothly across your mouse pad or desk. If it doesn’t,
repeat these instructions carefully.
Locking and unlocking the mouse
Some mouse devices can be locked so that the ball can’t be removed. A
locking mouse has a small hole on the plastic ring.
To lock the mouse, follow these steps:
1
Insert a straightened paper clip into the hole on the plastic ring.
2
Press down on the paper clip while you turn the ring clockwise.
Turn the ring a very short distance, until it stops. When the recessed area on
the ring is not lined up with the recessed area surrounding the ring, the mouse
is locked.
To unlock the mouse, follow these steps:
1
Insert a straightened paper clip into the hole on the plastic ring.
2
Press down on the paper clip while you turn the ring counterclockwise.
Turn the ring a very short distance. When the recessed area on the ring is
lined up with the recessed area surrounding the ring, the mouse is unlocked.
Expansion cards are printed circuit boards that can be installed in your
computer to give it special features, such as enhanced video capabilities,
networking and communications, and additional processing power. Your
Macintosh has slots available for three different kinds of expansion cards:
m an LC-processor-direct slot (LC-PDS) for most expansion cards
m a communication slot for an internal modem or Ethernet card
m a video-in slot for a card that brings signals into the computer from a
videocassette recorder (VCR), laserdisc player, video camera, or
similar device
You can also install the following additional options in your Macintosh:
m an external video connector kit that allows video mirroring on an
external monitor
m a TV tuner card that allows you to watch TV on your Macintosh
Video-in slot
Monitor-out slot
LC-processor-direct slot (LC-PDS)
Communication slot
(You may have a communication
card—such as an internal modem—
installed in this slot.)
Vertical plate
This appendix contains instructions for installing an LC-PDS card or a
communication card. To install a video input card, an external video
connector kit, or a TV tuner card, follow the instructions that came with
the kit or card.
WARNING To avoid damaging your computer and expansion card, do not
attempt to install any expansion card without first checking the
documentation for that card. If the documentation specifies that an
Apple-certified technician must install the card (usually because
the installation requires special training or tools), consult the service
and support information that came with your computer for instructions
on how to contact an Apple-authorized service provider or Apple for
assistance. If you attempt to install the card yourself, any damage you
may cause to your computer or card will not be covered by the limited
warranty on your computer. If the card is not an Apple-labeled product,
check with an Apple-authorized dealer or service provider to see if you
can install it yourself.
Installing any expansion card involves three steps:
m opening the computer
m inserting the card into a specific slot
m closing the computer
100
Appendix B
Opening the computer
1
Shut down your computer by pressing the Power key on the keyboard.
You can also choose Shut Down from the Special menu or the
Apple (K) menu.
2
Turn the computer completely off by pressing the power switch at the back of
the computer.
Press the side of the switch marked with the j symbol.
3
4
Unplug the cable that connects your keyboard to the computer.
Remove the security screws on either side of the computer’s back panel with a
screwdriver.
8
Gently pull down on the wire handle and swing it out to unlock it from its storage
position. Then grasp the handle and pull the logic board out of the computer.
The vertical plate and the logic board to which it’s attached slide all the way
out of the computer. Carefully support the logic board as it comes out, and
put it on a stable, clean, flat surface.
Installing an LC-PDS card
1
Remove the plastic access cover from the vertical plate.
2
3
Remove the LC-PDS expansion card from its static-proof bag.
Hold the card by its edges to avoid touching the connectors on the card.
Align the card over the LC-processor-direct slot.
Vertical plate
LC-PDS access port
LC-processor-direct slot (LC-PDS)
4
Press down on the card until the connector is solidly in place.
Don’t force the card. If you meet resistance, pull the card out and try again.
To see if the card is properly connected, lift it gently. If it resists and stays in
place, it’s connected.
Installing a communication card
1
Remove the plastic access cover from the vertical plate.
Push the two plastic tabs apart and pull off the
metal retainer so the access cover can come off.
Metal retainer
Vertical plate
Communication slot
2
Remove the communication card from its static-proof bag.
Hold the card by its edges to avoid touching the connectors on the card.
3
Align the card over the communication slot.
The communication slot is the rightmost slot on the logic board as you face
the vertical plate.
Vertical plate
Communication
card access hole
Communication slot
4
Press down on the card until the connector is solidly in place.
Don’t force the card. If you meet resistance, pull the card out and try again.
To see if the card is properly connected, lift it gently. If it resists and stays in
place, it’s connected.
2
Press the reset button on the logic board and then slide the logic board back into
the computer.
Note: When you press the reset button, some of your computer’s software
settings will change. You may want to open the control panels for the date and
time, keyboard, and mouse to make sure that they are set the way you want
them. For more information about working with control panels, see the
“Setting Options” topic of Macintosh Guide, available in the Guide (h) menu.
3
Slip the three tabs at the top of the back panel into the grooves in the computer’s case.
Your computer keyboard contains certain special keys that typewriter
keyboards don’t have. Many of these keys allow you to give commands to the
computer without using the mouse. For example, in many application
programs, pressing the x (Command) key at the same time as the Q key lets
you quit a program.
The following table describes what you can do with the special keys on your
keyboard. The special keys on your keyboard depend on the model of
keyboard you have; some keyboards do not have all the keys listed.
Special keys on Apple keyboards
Arrow keys
Use to move the insertion point, as an alternative to using the
pointer. In some programs, the arrow keys have other functions.
Caps Lock key
Clear key
Use to capitalize a series of letters (numbers and symbols
aren’t affected).
Use to delete the current selection (or use the Delete key).
In some programs, Clear has other functions.
x
(Command) key
Use in combination with other keys as an alternative to
choosing a menu command.
continued
.
111
Special keys on Apple keyboards (continued)
Control key
Delete key
Enter key
In combination with other keys, this key provides shortcuts or
modifies other actions.
Use to delete selected material, or the character to the left of the
insertion point.
In a dialog box, pressing Enter is the same as clicking the
outlined button. In some programs, pressing this key confirms
information you have provided.
Escape key
The function of this key depends on the program you’re using.
Function keys
Some programs allow you to use the 12 function keys to give
commands. You can assign commands or action sequences to
function keys with special utility programs.
Option key
Use in combination with other keys to produce special
characters or modify actions.
Numeric keys
Use to produce numbers and mathematical symbols; some
programs use these keys as function keys to initiate actions.
Power key
Return key
On some models, press to turn on the computer. Also press to
shut down the computer on certain models.
Use to move the insertion point to the beginning of the next line.
In a dialog box, pressing Return is the same as clicking the
outlined button.
Shift key
Use to produce capital letters (or the upper character
on the key).
Tab key
Use to move the insertion point to the next stopping place
(such as a tab stop or field in a dialog box or program).
ins
page
up
Other special keys
The function of these keys depends on the operating system
and program you’re using.
help
home
end
del
page
down
Typing special characters and symbols
You can type a variety of international and other special symbols and
characters (including characters with diacritical marks, such as accents)
by pressing combinations of keys.
The Key Caps program, which is installed with your system software, shows
you the characters produced when you type certain keys and key
combinations in the fonts available on your computer. Choose Key Caps from
the Apple (K) menu, then choose the font from the Key Caps menu.
Characters appear
here when you press
keys on the keyboard
or click them in
the window.
Characters available
in the Chicago font
To have Key Caps show more options for special characters, press each of
these keys or key combinations: Option, Shift, Shift-Option, Shift-x, and
Option-x.
Characters available
in the Chicago font
when the Option key
is pressed
The highlighted key represents the
key held down on the keyboard—
in this case, the Option key.
If you press the Option key, Key Caps outlines lightly the keys that you can
use in combination with letter keys to type letters with accents or other
diacritical marks.
113
Special Keys on Your Keyboard
If you see rectangles: If you see rectangles instead of diacritical marks on
some of the pictures of keys in Key Caps, try pressing Option-x to see the
diacritical marks. However, use the Option key (not Option-x) in combination
with the other keys to type letters with diacritical marks.
If you press the Option key at the same time as a key for a specific diacritical
mark and then release both keys, Key Caps outlines in bold the keys for
letters that can be typed with that mark. (You’ll see that most key
combinations for diacritical marks can be used with the Space bar as well
as letter keys—producing the mark without a letter.)
The most common diacritical marks and how to create them are summarized
next.
Diacritical mark
Key combination
Grave accent ( ` )
Acute accent ( ´ )
Circumflex (^)
Option–`, then type the character
Option–e, then type the character
Option–i, then type the character
Option–n, then type the character
Option–u, then type the character
Option–c
Tilde (~)
Umlaut ( ¨ )
The letter “c” with a cedilla (ç)
m
To type a letter or a space with a specific diacritical mark, press the Option key and
the key for the mark simultaneously. Then type the letter that needs the mark.
If you are having trouble getting a mark and letter to appear together, try
again. Be sure to press the Option key before (or at the same time as) the key
for the mark; then, after you release both keys, type the letter to be marked.
Special key combinations
If difficulties with your mouse or computer don’t allow you to use standard
methods of quitting a program or restarting your computer, you can try using
these special key combinations.
To do this …
… press this key combination
Force a program to quit
x-Option-Esc
Force the computer to restart
x-Control–Power key
114
Appendix C
Appendix D
If You Purchase Additional Equipment
This chapter contains information that is useful only if you purchase
m an Ethernet card
m a second monitor
Connecting to an Ethernet network
This section contains information for people whose computers are connected
to other computers through a local area network. (Using a modem is not the
same as being connected to a local area network. If you have an internal
modem, you do not need an Ethernet card.)
If you buy and install an Ethernet card, you can connect your Macintosh to
an existing high-speed Ethernet network that uses thin coaxial cables,
10BASE-T twisted pair cables, thick coaxial cables, or other standard cables.
Depending on the type of cables used in the Ethernet network you’re
connecting to, you may need to purchase an Apple Ethernet media adapter
or other compatible media adapter to connect your Macintosh. (Consult
the service and support information that came with your computer for
instructions on how to contact an Apple-authorized service provider or
Apple for more information on Apple Ethernet media adapters.)
115
To use Ethernet, you need to change the network connection in the Network
control panel. (For instructions on how to select a network connection and
other information about using your Macintosh on a network, see the
“Networks & Telecommunications” topic of Macintosh Guide, available in
the Guide [h] menu.)
IMPORTANT Your Macintosh supports EtherTalk Phase 2 (AppleTalk Phase 2
Protocols for Ethernet networks) and TCP/IP (via MacTCP software). Your
Macintosh does not support EtherTalk Phase 1 (AppleTalk Phase 1 protocols
for Ethernet networks).
CAUTION The use of an Ethernet card will make your Macintosh a Class
A computing device, according to FCC regulations.
116
Appendix D
Connecting a second monitor for video mirroring
You can connect a second, external monitor to your computer to display the
same images that are on the computer’s built-in monitor. Displaying your
computer’s images on a second monitor, called video mirroring, is useful
for presentations.
If you want to use video mirroring, you need an external video connector
with an external monitor attached. (If your computer doesn’t have a
connector, you can install one.)
The built-in monitor must use the same resolution and timing (refresh rate) as
the external monitor. Depending on the type of monitor you have added, you
may need to change the built-in monitor’s setting to one that the external
monitor is capable of displaying.
If you want to display your built-in monitor’s images on a television or record
them using a VCR, you’ll need the Apple Presentation System, which adds
these capabilities when used with the external video connector kit. The
external video connector kit and the Apple Presentation System are available
for purchase from Apple-authorized dealers.
If you can’t find what you’re looking for
in this index, look in Macintosh Guide—
available in the Guide (h) menu
on your computer.
Index
x (Command)-Option-Esc, for restarting
Apple (K) menu
AppleCD Audio Player program
? (question mark icon), blinking at
(h) menu.
A
accent marks, typing letters with
active program, checkmark as indicator
Apple Extras folder, pre-installed
CD-ROM disc; compact disc
computer case
safety warning about vii
CD-ROM drive icon, not appearing on
cumulative trauma disorders (CTDs),
cursor. See pointer
D
desk accessories, switching between
Command key x-Option-Esc, for
communications regulation information
vi-vii
compact disc. See also CD-ROM disc
At Ease (alternative), returning to
diacritical marks, typing letters with
disc, CD-ROM. See Macintosh
Performa CD disc
disk. See floppy disk or hard disk
disk drive. See floppy disk drive; hard
disk drive
compact disc read-only memory drive.
See CD-ROM drive
Index
Memory control panel
memory requirements
microprocessor, described ix
M
starting up from CD-ROM disc
viewing topics alphabetically in
Macintosh Performa CD disc 41
Modern Memory Manager, older
monitor. See also screen display
Macintosh programs
musculoskeletal discomfort, avoiding
Index
pictures, on CD. See also photo compact
discs
pointer
N
network
PowerPC microprocessor ix
O
presentations, video mirroring for
printing, QuickDraw GX program
Open/Close button on CD-ROM drive
programs. See application programs
P
Q
PC Exchange control panel, for opening
question mark icon (h)
quitting an application
Index
R
S
radio interference vi
random-access memory (RAM),
safety precautions
CD-ROM drive vii
recording from audio CD,
troubleshooting problems
saving changes to information on
Reduced Instruction Set Computing
(RISC) microprocessor ix
repetitive stress injuries (RSIs), avoiding
connecting to external monitor
resolution, viewing Photo CDs and
restarting the computer, with special key
problems with, with CD-ROM disc in
restoring information from backup
Index
Apple Computer, Inc.
1 Infinite Loop
Cupertino, California 95014-2084
408.996.1010
030-8235-A
Printed in U.S.A.
|