SAMSUNG SMARTCAM
User Manual
SNH-1011N
!
0678
• Especially, the power cord should be installed carefully while keeping it out of
children’s reach.
Contents
• Never use the product near bath tub, sink, washing machine and in wet basement to
avoid moisture.
• The product is designed for indoor use.
GETTING STARTED
• The product is not designed for medical monitoring, and requires a grown-up’s
protective supervision on its use.
Features ……………………………………………………… 4
What’s Included ……………………………………………… 5
Getting to know your Monitoring system …………………… 6
• To avoid overheating of the product, do not expose the product to direct sunlight; do
not install or use near a heat source such as heater, radiator, cooking devices (ex:
electric stove or oven) and other warming devices (ex: audio amplifier, TV, etc.).
• Make sure to keep ventilated while using the product.
Avoid pillar or furniture that may block ventilation, when installing the product.
• Make sure to use the power adaptor provided. If used with unidentified adaptor, it
may damage the product. The power adaptor must be used with regular household
electric supply.
INSTALLATION & NETWORK CONNECTION
Installation …………………………………………………… 8
Network Connection and Settings…………………………… 13
• Avoid sharp, pointed objects around the adaptor’s cable, not to damage the cable.
• Be warned and never hold the cable’s stripped part when connecting / disconnecting
the adaptor to/from the wall outlet.
• To avoid entangled cable lines, avoid using cable extension for adaptor’s power cord.
MONITORING
• The product’s servicing is allowed only to authorized Samsung Techwin’s service
personnel.
Registration …………………………………………………… 16
Live Video …………………………………………………… 21
Setup ………………………………………………………… 23
Event Alarm ………………………………………………… 30
Information …………………………………………………… 30
• When using the product for children’s care, be careful to keep the product out of
children’s reach.
• The product partially contains component which might cause respiration difficulty.
Accessories and small parts of the product should be stored keeping out of children’s
reach.
• The product is not designed to replace responsibility of human supervision on
children.
• The product is not equipped with device of immediate notification to adult with
accidental/sudden children‘s move; it requires periodic checks and human
supervision.
APPENDIX
• This appliance and its antenna must not be collocated or operation in conjunction
with any other antenna or transmitter. A minimum separation distance of 20 cm must
be maintained between the antenna and the person for this appliance to satisfy the
RF exposure requirements.
Specifications ………………………………………………… 32
Troubleshooting ……………………………………………… 35
Features
• Easy to install
-
With the help of WPS (Wi-Fi Protected Setup), wireless sharing and easy
connection are enabled.
-
install the program without a separate installer program.
• Remote monitoring
-
-
Whenever and wherever if you are in the Internet enabled environment, remote
monitoring is ready for you.
PC, laptop or smart phone can be used for monitoring.
GETTING STARTED
01
• Real-time alarm
-
When a motion and sound are detected, your smartphone will generate real time
alarms.
• Cloud Storage
-
-
Upload the event video and images to the user’s YouTube (video) or Picasa
(images) account automatically.
Anytime anywhere you can enjoy the video and images stored in the cloud
Features
4
5
storage.
• Two-way Audio
-
With the built-in speakers and microphone, you can make Two-way
What’s Included
communications.
However, it is available only with the smart phone. (Not applicable to the PC or
laptop computer.)
Getting to know your Monitoring
system
• SNS (Social Networking Service) Alarm supported
-
-
Provide the event alarm (message, video, image) via YouTube, Picasa or Twitter.
Share special video footage and images with your friends.
6
Power Supply
7
7
• IR LED
Network connection
-
In a low contrast scene, you can use IR LED for the monitoring purpose.
4
· English
What’s Included
Check for components when opening the product package.
01
Camera & Bracket body
Power Adaptor
GPL Lisence
Network Cable
Quick Start Guide
Tapping screw
Warranty Card
Plastic anchor
Double Sided Tape
`
Please save the packaging. You will need the serial number later to register the camera.
n
5
Getting to know your Monitoring system
DC 5V Power Input
Built-in IR LEDs for night vision
Network port
Used if WPS is not supported on the Wireless
Access Point or if you do not have a Wireless
Access Point
DC IN 5V
High quality camera lens
NETWORK
Luminance Sensor
Detects light levels where the camera is placed.
Night vision mode changes according to detection
result.
Built-in speaker
Produces sound transferred from a smart phone.
AM
RESET
Reset button
Power / Wi-Fi status LED
Built-in Mic
Resets the camera settings to the default.
Press and hold for about 5 seconds to reboot the
system.
WPS button
Used to pairing the camera with the Wireless Access
Point.
6
· English
Power Supply
Network connection
Plug-in the camera power adapter to the wall outlet and connect the camera as
Connect the provided network cable to the camera’s network terminal.
shown.
For further details on network configuration, refer to “Network Connection and
Settings”. (Page 13)
01
`
Make sure to use the provided power adaptor. Otherwise, the product may not operate
properly.
n
LED status
`
`
It will take about 1min for the camera to boot-up completely.
When the boot-up is complete, the power LED color will change from red to blue.
LED indicator shows operational status with colors.
Refer to table below for detailed meaning of the LED indicator.
Color
Status
DC IN 5V
Red
Booting up
NETWORK
Red Blinking
Blue Blinking
Blue
Booting completed / Establishing network connection
Pairing WPS (0.5 seconds) / In Network Setting (1 second)
Local connection established
Connection to server completed / Normal operation
Updating firmware
SAMSUNG
RESET
Green
U N L O C K
◀
▶
L O C K
Magenta
7
Installation
Precautions
1. Install the camera in a place where the Wi-Fi signal can be reached and
without interference.
2. Keep it away from humidity such as around the humidifier.
INSTALLATION &
3. Keep it away from direct sunlight, strong light or dust; install it in a place with
clear view.
NETWORK CONNECTION
02
4. Do not install it in a place where there are a lot of obstacles.
5. Keep the lens clean at all times.
Wipe off the dust with a soft cloth.
6. Switching between day and night time is done according to detection result
of the luminance sensor on the left side.
Installation
8
Precautions
8
9
Wall Mounting Using Double-sided adhesive tape
Wall Mounting with Screws
Desktop mounting
11
12
Network Connection and Settings 13
Precautions
13
13
14
14
Connecting via network cable
Connecting via Wi-Fi without WPS feature
Conneting using Wi-Fi WPS feature
8
· English
3. Hold the adhesive tape's holder and remove the protective film, and attach it
to the desired spot of the wall-mount bracket while making the [▲ TOP]
marker point upwards (direction of 12 o’clock).
Wall Mounting Using Double-sided adhesive tape
Separating the wall-mount bracket
`
`
The tape will lose adhesiveness if used once, do not re-use.
n
Before attaching tape, clean dust / water / oil off the wall-mount bracket’s adhesive
1. Press and hold [PUSH TO RELEASE] on the left side of bracket and turn the
spot for better result.
bracket counterclockwise to separate it.
`
You may turn the bracket body counterclockwise without pressing the [PUSH TO
n
RELEASE].
TOP
02
TOP
UNLOCK
◀
▶
LOCK
Assembling
1. Take out tape for wall mounting from the zipper bag.
2. Remove the rectangular protective film from
the adhesive tape and attach it to the
bottom of the wall-mount bracket.
9
4. Run the provided adaptor wire through the
6. Fix the body bracket by turning it clockwise until it clicks.
groove prepared on the wall-mount bracket.
`
Match adaptor’s plug part to the direction of 12
o’clock.
n
UNLOCK
◀
▶
LOCK
Grooves on the
body bracket
TOP
7. Connect the adaptor’s plug to the power
terminal on the camera’s rear side.
DC IN 5V
5. Arrange the wire by using two grooves on the body bracket.
`
When done, remove the protective film from
the lens.
NETWORK
n
`
Make both body bracket’s [UNLOCK LOCK] and wall-mount bracket’s [▲ TOP] marks
TCAM
n
SAMSUNG SMAR
face the same direction.
RESET
10 · English
Adjusting the Angle
Wall Mounting with Screws
1. Adjust the camera’s shooting angle as
appropriate.
`
For more information about step of Separating the wall-mount bracket, refer to “Wall
LOCK
◀
▶
UNLOCK
n
Mounting Using Double-sided adhesive tape”.
`
Do not put excessive force. Otherwise, it may
cause damage to the camera.
n
Assembling
1. Take out screws (M3xL20) and Anchor (Φ5x25) from the zipper bag.
02
2. On a wooden wall, use screws to fix the
wall-mount bracket as shown in the figure.
Place the wall-mount bracket on the desired
spot while setting its [▲ TOP] mark towards
direction of 12 o’clock and fasten screws
through the 4 holes using screwdriver.
2. Turn the part shown in the figure clockwise to
lock the bracket’s ball hinge and fix the
shooting angle.
LOCK
◀
▶
UNLOCK
3. Turn it counterclockwise to unlock the ball
hinge and adjust the shooting angle.
`
Turning the camera counterclockwise while the
bracket body is locked may turn the bracket knob
too, and fail to fix it. In such cases, turn the
bracket knob clockwise.
J
3. If fixing on a concrete wall, use screws and anchors to fix wall-mount bracket
.
Bracket knob
First, mark on the wall as shown in the figure below.
TOP
11
4. Use drill bit of 5mm diameter and drill on the
marked positions, drill to have 3 cm depth
holes. Clean the holes after drilling.
Desktop mounting
`
For more information about step of Separating the wall-mount bracket, refer to “Wall
`
Be careful not to get injured while drilling.
n
J
Mounting Using Double-sided adhesive tape”.
Assembling
1. Assemble body bracket and wall-mount bracket while matching the [▼] and
[▲] marks.
5. Insert an anchor for each hole. Fully insert
anchors by hammering lightly the anchor
head with a hammer/rubber hammer.
6. Place the wall-mount bracket on the desired
spot while setting its [▲ TOP] mark towards
direction of 12 o’clock and fasten screws
through the 4 holes using screwdriver.
2. Turn the body bracket clockwise until it clicks, use the groove on the body
bracket.
`
For further steps, refer to the instructions for
“Wall Mounting Using Double-sided adhesive
tape”.
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3. Connect the adaptor’s plug to the power terminal on the camera’s rear side.
DC IN 5V
NETWORK
SAMSUNG
RESET
U N L O C K
◀
▶
L O C K
12 · English
Connecting via network cable
Network Connection and Settings
If you do not have a Wireless Access Point, you must connect the camera using
LAN cable directly to your home router.
Precautions
1. When you apply the power, the power status LED is lit red, and it will change
to red blinking when the booting is completed.
• The wireless network access may fail, depending on the communications
environment.
2. Connect the network cable to the camera and to the home router as shown
• For details about the network settings and password, contact your network
administrator or service provider.
below.
02
DC IN 5V
• For a specific Internet service requiring user authentication, you may not access
the service. If this is the case, contact the service provider.
<Hub>
NETWORK
SAAAM
RESET
<Modem>
• Do not access the unauthorized network.
• The farther the distance from the Wireless Access Point, the longer time the
network connection may take.
Internet Service
• If you fail to access the selected wireless network, try a different Wireless
Access Point to make access.
OR
• For more information about the router or the wireless connection, refer to the
documentation of the router or contact the router manufacturer.
3. The status LED will become steady blue once the camera is connected to
the router. (may take up to 30sec).
• If the camera is connected to a multiple-Wireless Access Point network
environment, some video packets may be lost, depending on the network traffic
load.
If the status LED (blue) is not lit, repeat steps 2 through the end and check it
again.
• According to the network policy (blocking UDP) of the service provider, the video
transmission can be limited to 7 minutes.
4. The status LED will became steady green once the camera is connected to
server.
• In addition to the above two situations, you may encounter a network delay or
interruption due to the network conditions.
`
It is recommended to set the router to DHCP(Dynamic Host Configuration Protocol)
server.
• This product has gone through the compatibility test with worldwide top ranking
routers in the market but you may still have a problem in compatibility with some
conventional routers or other routers manufactured by other than the industry
leading companies.
n
If you want to use static IP address, please refer to <Wired Network> on page 24.
`
If the router’s UPnP is not set, then you might be connected in relay mode.
The settings may differ depending on the connected Broadband Router model.
For more information, refer to the user manual of the applicable router.
13
Connecting via Wi-Fi without WPS feature
Conneting using Wi-Fi WPS feature
If you want to connect the camera using a non-WPS Wireless Access Point,
What is WPS?
change the network setting to Wire and try the wireless network.
WPS enables to make connection between the camera and the Wireless Access
Point with a simple click of the button.
1. When you apply the power, the power status LED is lit red, and it will change
to red blinking when the booting is completed.
1. When you apply the power, the power status LED is lit red, and it will change
to red blinking when the booting is completed.
2. Use the network cable (LAN cable) to connect the LAN port of the unit to the
LAN port of the Wireless Access Point.
2. Press the WPS button on the camera for 1sec.
Press the WPS button on the Wireless Access Point within 2min.
WPS Button
WPS Button
DC IN 5V
NETWORK
MTAM
RESET
<Wireless Access Point>
DC IN 5V
RESET
RESET
Internet Service
<Modem>
<Wireless Access Point>
Wi-Fi
Indicator LED
3. Register and select the camera according to guide of 03. Monitoring.
4. Set your wireless network environment using the guideline <Wireless
Internet Service
<Modem>
Network> on page 25.
3. The Wi-Fi status LED will become steady blue once the camera is connected
to the Wireless Access Point. (may take up to 30sec).
If the Wi-Fi status LED (blue) is not lit, repeat steps 2 through the end and
check it again.
`
When the wireless network settings are completed, remove the LAN cable.
If you fail to connect to the Internet service, contact the service provider for details.
n
`
4. The Wi-Fi status LED will became steady green once the camera is
connected to server.
14 · English
`
`
If the Wireless Access Point do not support WPS or you do not have wirelss router,
please go to Wired Connection.
If no WPS button is displayed or visible on the display, see the Wireless Access Point’s
manual or contact the manufacturer of your Wireless Access Point for technical
assistance.
n
`
`
On some routers, you may need to log in to the web interface and click on an
on-screen button to activate the WPS feature.
If you fail to connect to the Internet service, contact the service provider for details.
02
15
Registration
Once you register the product with the site, you can monitor the camera video on
the PC or laptop computer.
Web browser requirements
Windows
Mac
Windows XP, 7 supported
MAC OS X Snow Leopard or higher is
MONITORING
03
supported
- Internet Explorer 8, 9
(The 64-bit is not supported.)
- Safari
- Firefox
- Firefox
- Chrome
- Chrome
Registration
16
Event Alarm
Information
30
30
Web browser requirements
Starting SmartCam
16
16
Starting SmartCam
1. From your PC, launch your web browser.
3. Select preferred language.
4. Click <Sign up> or <Starting SmartCam>.
My Account
Support
31
31
Live Video
21
Monitoring options
22
Setup
23
Basic Info
23
24
26
26
29
Network
Time
Alarm & Notification
Alarm Schedule
16 · English
❖ Plug in installation
3) Click <Install> to begin the installation.
You need to install your plug in to automatically search for cameras connected to
the network and view the video in your camera.
`
`
If you login or click <Starting SmartCam> in a PC where the plug in is not installed,
n
the installation message window will pop up.
When you install the plug in, the web browser will be terminated and you need to
launch it again.
1) Click <Download Plug-in>, run the setup file.
4) Installation has completed.
03
For Windows
2) Click <Next>.
17
For Mac
4) Enter password, and click <Install Software>.
2) Click <Continue>.
5) Installation has completed.
3) Click <Install>.
18 · English
5. Enter the requested information, and click <Sign Up>.
6. According to the network connection and setting, click <Next> when the
camera LED turns into green.
• ID : Create user ID between 8 to 14 alphanumeric character.
• Password : Create password between 8 to 14 alphanumeric character.
• Confirm Password : Please enter the password again for confirmation.
• Name : Enter the user name.
03
7. Select the serial number of the camera to be added from the camera search
list.
If the camera is not found, enter the serial number manually.
8. Click <Next>.
• E-mail : Please make sure you enter correct email address as you will have
to use the email address to receive temporary ID/password when you lost
your user ID or password.
`
`
Serial number can be found the label on the side of the packaging or on the rear of the
product.
n
The computer and the camera has to be on the same network router to auto detect
the cameras.
19
9. Create <Camera Name> and <Camera password>.
12. Select your Wireless Network from the list.
13. Enter the password of your Wireless Network and click <Next>.
10. Click <Next>.
`
`
The camera password is used to block the unauthorized access to your camera.
n
Create camera password using alphanumeric characters between 1 to 8 without any
space.
`
`
If your Wireless Network is hidden, select <Other Wi-Fi Networks (not listed)>.
n
11. After adding the camera, click <Yes> in the wireless network setup pop-up
Select <Display password> to display the password.
window.
14. Click <OK>.
20 · English
15. Unplug the network cable from the camera and the router.
16. Click <Finish> if the <Finish> button is activated.
Live Video
1. Select a camera from the camera list at the upper left hand of the screen.
03
17. Once the camera is successfully registered, you can check the camera in the
camera list.
`
The gray icon indicates the camera is inactive so you cannot monitor it right now.
n
2. Enter the camera password and click <Apply>.
`
`
Check <Remember> to connect the camera without entering the camera password.
n
If you want to change the Camera password, please refer to <Basic Info> on page
23.
21
Item
Description
Monitoring options
Enlarges current video to the maximum size of the monitor.
Full screen
d
e
`
Supported by Internet Explorer only.
a b c
d
Set the IR lighting.
Night Vision
If you set the Night Vision to <OFF>, the camera will be operated only
in color mode.
Flip
You can flip over the video image.
f
g
Capture Image
Saves a picture of current live image you are viewing.
Select frame rate based on your network speed.
`
If the bandwidth provided by the cable service provider is lower
than recommended, you may encounter a blurry image or a
temporary loss of video signal.
Network Speed
h
e
k
j
When enabled, you can hear what’s happening around the camera.
Sound
f
g
i
j
`
Depending on the policy of the Internet service provider, the sound
output may not be supported. (in either UDP or Relay mode)
Brightness
You can adjust the brightness of the screen image.
h
i
Adjust the volume of the built-in microphone and speaker of the
camera as appropriate.
If you set the microphone to '0', you will not hear the sound from the
live video and it is not recorded by the alarm of YouTube or Picasa.
Note that the Two-way audio transfer function is available only with the
smart phone application.
Item
Description
Audio
k
Default Camera
Set the default camera to monitor in the camera list.
a
Delete Camera
Delete the registered camera.
b
Cancel remembering
Cancel remembering the camera password.
c
camera password
22 · English
❖ Network Speed
Setup
Basic Info
Recommended
bandwidth
Profile Name
Resolution
VGA
VGA
VGA
Frame rate
5 fps
10 fps
30 fps
Low Speed Network
Mid Speed Network
High Speed Network
768Kbps
1Mbps
2Mbps
`
What is relay mode?
n
If the network condition is unstable, the camera cannot make a normal connection
(P2P), so it will set up a connection in relay mode. In this case, you will see the video
for the first seven minutes only.
03
`
`
`
`
Relay mode is added feature where the video from the camera is transmitted to
a
b
c
Samsung server then retransmitted to the user's computer.
com", go to support page, and refer to “Troubleshooting” on it.
d
If you display more than one live video with the Web browser, they can be overlapped
in some portion. It is recommended to use one browser at one time.
The Night Vision video produces a different visibility according to the distance between
camera and subject.
Item
Description
Serial number
You can confirm the serial number.
a
b
c
d
Click the <Modify>, you can change the Camera password.
Camera password
Camera Name
Enter the current private Key, and type a new Camera password.
Click the <Modify>, you can change the camera name.
You can check the current version and the latest version of your
Firmware Version
camera S/W.
23
`
If you change the camera password, you will be logged out and return to the camera
password input page.
The camera password can be changed only in admin mode.
n
Network
`
`
Keep the camera password in a safe place as it is used for viewing the live screen of
<Wired Network>
the camera or for changing the display settings.
❖ Firmware update
If the currently used S/W is not of the latest version, update it.
If you are using the latest version, then the firmware will not be activated.
1) Click <Firmware>.
a
b
2) Click the <
> icon to update the firmware.
Item
Description
If you select <Dynamic IP Address>, the IP address will be obtained
Dynamic IP Address
a
b
automatically.
You must manually provide the information of: IP address, subnet
3) When the firmware update is finished, the camera will reboot.
Static IP Address
mask, gateway, DNS server address.
`
`
`
Use the cable network if possible to update the firmware.
If the power is off during the update, it will cause a fatal damage to the product.
n
The duration of the firmware update depends on the size of the firmware file and the
network connection speed.
24 · English
`
`
If any of the manual settings is wrong, the network settings will not be applied.
Item
Description
n
If you have both cable and wireless network connections simultaneously, the cable
Wireless On/
You can select to activate or deactivate the wireless network
connection.
a
b
network connection is prioritized.
Wireless Off
AP (Access Point) list
`
Press WPS to set the network connection to Wireless regardless of the current network
settings. When the system reboots, it will switch to Cable if the cable network
connection is already established.
You will see a list of APs (Access Point) available. Select a desired one
from the list of APs (Access Point).
If you select a secured AP (Access Point), you must enter the
password before you can access the network.
AP (Access Point)
`
`
If you switch from the current wireless connection to the cable connection, the network
c
d
password
will switch to cable connection accordingly.
For the password, contact your network administrator.
For more information about the router or the wireless connection, refer to the
documentation of the router or contact the router manufacturer.
If your SSID is hidden, select the type of security you have. Enter the
Hidden SSID
name of the SSID and the password.
<Wireless Network>
`
If you select a non-secured AP (Access Point), you just can access the network without
providing a specific password.
If you entered a wrong password, you cannot access the network whatsoever.
n
03
`
`
When the wireless network settings are completed, remove the LAN cable. If you do
not remove the LAN cable, the wireless network will not be available.
a
b
c
d
25
Time
Alarm & Notification
Camera has ability to send event notifications when motion or audio is detected.
a
b
c
a
d
e
Item
Description
Specify whether to trigger the alarm or not, and specify the sensitivity.
The higher the sensitivity is, the subtler motion/audio events will be
detected.
Item
Description
Alarm notification
a
Time
Confirm the camera's time.
Select your region.
a
b
c
d
e
`
If you want to send alarms to YouTube/Picasa/Gmail when an
event occurs, login to your Google account.
Time Zone
`
If camera is capturing a close object, the video analysis capability may degrade. In the
following cases, the video analysis function may not produce a proper result on the
default event and motion detections.
n
Display Time
Select time format on display.
- The object color or brightness is similar to the background.
Automatic Time
Daylight Saving Time
It sets camera's time automatically.
-
Multiple movements continue occurring at random due to a scene change or other reasons.
Check this option if you live in a country or region where DST(Daylight
- A fixed object continues moving in the same position.
- An object hides other objects behind.
Saving Time) is applied.
- Two or more objects overlap or one object divides in multiple portions.
- Too fast object (for a proper detection, one object should be found overlapping
between contiguous frames).
`
`
`
`
The time will synchronize with the NTP(Network Time Protocol) server automatically.
For this, Internet connection is required.
You need to set the timezone correctly to obtain the exact time setting.
The time displayed without Internet connection may not be accurate.
n
- Reflection / blur / shadow due to a strong light such as direct sunlight, illumination,
or headlamp.
- In severe snow, rain, wind or in dawn / dusk.
- A moving object comes close to the camera.
26 · English
<YouTube> Notification
<Picasa> Notification
Automatically uploads 30 second clip to your private YouTube account.
1. Select the Google.
Automatically uploads a image to your private Picasa account.
1. Select the Google.
2. Check <Use> of YouTube.
2. Check <Use> of Picasa.
3. Enter your Gmail address and password.
4. Click <Save>.
3. Enter your Gmail address and password.
4. Click <Save>.
03
`
`
`
If your Google email ID and password are saved, check the use of Picasa only.
If you have set the private setting of the video image, no image will be found in portal sites.
Refer to the policy of Picasa for the maximum number of uploaded images.
n
`
You can check the recorded video at the YouTube homepage “Video Manager”
n
“Uploaded”.
`
`
`
Note that depending on the policies of YouTube, the video may not be uploaded.
It is advisable to create and use one YouTube account for each camera.
Even when you have set the YouTube alarm, the video will not be transferred if the
event alarm is not set to Enabled (see page 26).
`
If a continuous motion is detected or the audio alarm occurs, the camera can
recognize the next event only after the uploading to YouTube is completed.
(In other words, it does not recognize any event until the YouTube upload is finished.)
27
<Gmail> Notification
<Twitter> Notification
The event alarm is sent through Gmail.
1. Select the Google.
When an event is detected, the notification message is sent to the user’s Twitter
account.
1. Select the Twitter.
2. Check <Use> of Gmail.
3. Enter your Gmail address and password.
4. Click <Save>.
2. Click <Request URL>.
3. Click <Access Twitter>.
Twitter web page will pop-up for authorization.
4. Enter your Twitter user ID and password.
5. Enter your email address to receive the notification e-mail and click <Add>.
Now, the receiver full email address will be shown in the List Box. If you want
to register more than one email address, you can just repeat the same
procedure.
5. Click on <Authorize app> to get the Access Token.
6. You will see the pin number generated. Copy the pin numbers and go back
to the camera page and paste the pin number in the Access Token section.
7. Click <Apply>.
<Receiver
email address>
`
If your Google email ID and password are saved, check the use of Gmail only.
n
`
The alarm notification will be sent to the specified user account via Twitter.
n
28 · English
Push alarm Notification
Alarm Schedule
The push alarm is provided through the web viewer and mobile app in which the
camera is registered.
Set the desired time to activate alarms for the selected time period.
a
b
03
•
If this is set to enable, the video and image link recorded in YouTube and Picasa
will be transferred to the listed friends in real time in the event of an alarm.
• The video/image alarm will be transferred only if you have set the Youtube and
Picasa enabled. Otherwise, no alarm will be triggered.
• You will have no video displayed if you don’t have any Youtube ID and access a
private content.
•
Even when you access the Youtube site, no video will be played automatically.
Be sure to click the Play icon to play a video.
Item
Description
If you fail to play the video, log into the Youtube site and install Flash Player and try again.
Check if an alarm occurs at a specified day of the week for a specified
Only Scheduled Time
a
b
• The Push alarm list will have user IDs registered at the Web site (www.
samsungsmartcam.com). When an alarm occurs, the Push alarm will be notified
to the respective smart phones via the Web site.
time period.
Always
Always check if an alarm occurs.
29
Event Alarm
Information
You can check the event alarm that occurred.
c
d
a
b
e
Item
Description
Delete by dates
Delete all the event alarms on the date.
a
b
Select an event and double click on it. The video will be played.
Play Video
`
Video can be played only if you are logged into the Google
account where you uploaded the video.
Delete All
Delete all the event alarms for thirty days.
Displays the number of events occurred in the 30 day list.
Arrange the event list by event types.
c
d
e
Display Events
Arrange by types
`
Even if you delete the event in the event alarm page, the event in YouTube or Picasa will
not be deleted.
n
30 · English
My Account
Support
You can download the Samsung SmartCam mobile app and user guide.
03
`
If you want to change your information, click <
> icon and move to “Account” page
n
and select an item (password and/or email address) and make changes as necessary.
`
If you want to know more information of camera, move to "Support" page.
n
31
Specifications
Specifications
Item
Description
Video
Imaging Device
Effective Pixels
Scanning System
Synchronization
Lens
1/5" 3M CMOS
2,048(H) x 1,536(V)
Progressive
APPENDIX
04
Internal
Specifications
32
Focal Length (Zoom Ratio)
Angular Field of View (D/V/H)
Min. Object Distance
Focus Cotrol
2.87mm
65.1°/ 42.9°/ 54.1°
300mm ~
Specifications
32
Product Appearance
34
Troubleshooting
35
Fixed
Zoom Movement Speed
Lens Type
Not Support
3 Plastic lens
Pan / Tilt / Rotate
Pan Range
Tilt Range
-15°~15° (Manual)
0°~120° (Manual)
32 · English
Item
Description
Item
Description
Operational
Audio Communication
2-Way (Built-in Microphone, Speaker)
On Screen Display (Web Browser,
TCP/IP, DHCP, SMTP, DNS, RTSP, RTCP, RTP, HTTP, TCP, UDP,
English, French, Germany, Spanish, Taiwan, Korean
Protocol
Local page)
STUN, XMPP, SIP, uPNP, ICE, SNTP, IPv4, ICMP
Day & Night
OS
Auto(Infra-red Cut Removable), Color, B./W (850nm), 5m
Linux
Streaming Method
Max. User Access
Unicast
5 users at Unicast Mode
Audio Detection
Motion Detection
White Balance
Digital Zoom
Support
Video Motion Detection
Auto
Not Support
Yes
Supported Browser :
Web Viewer
Windows XP, 7 (Internet Explorer 8, 9, Firefox, Chrome),
MAC OS X Snow Leopard (Safari, Firefox, Chrome)
iPhone 4/5, Galaxy S2/S3 (Recommended Smartphone)
iPad 2/3, Galaxy Note 10.1 (Recommended Tablet PC)
Mobile application support
Environmental
Operating Temperature / Humidity
Electrical
Flip / Mirror
0°C ~ +40°C (+32°F ~ +104°F)/ ~ 80% RH
Network
04
Ethernet
RJ-45 (10/100BASE-T)
Wi-Fi 802.11 b/g/n
Support WPS Button
H.264, MJPEG
640x480, 320x240
30fps (640x480)
Input Voltage / Current
Power Consumption
Indication
5V DC / 2.2A
Max. 7W
Wireless
WPS (Wi-Fi Protected Setup)
Video Compression Format
Resolution
1 LED (Power, Status, Link)
TI DM365 (216Mhz), SDRAM : 256MB, NAND : 128MB
CPU & Memory
Mechanical
Max. Framerate
Color / Material
Dimension (WxHxD)
Weight
White/Plastic
54 x 90 x 30.07 mm (w/o Bracket)
140g
H.264: Compression Level
Video Quality Adjustment
MJPEG : Quality Level Control
Streaming Capability
Audio Compression Format
Multiple Streaming (Up to 4 Profiles)
G.711
33
Product Appearance
54
34 · English
Problem
Action
Troubleshooting
Video will not be
played in event
alarms.
-
Event video will be uploaded in confidential mode. Login to the Google
account where you uploaded the video.
If you encounter a problem with your system, see the table below to solve the problem
as quickly and easily as possible. Please follow the instruction below:
-
-
-
Move to Setup Alarm & Notification and adjust the sensitivity as
necessary.
Problem
Action
From the Alarm & Notification setup, configure the YouTube notification
settings. (See page 27 of the manual)
-
Move to “Log-in page Forgot your ID/Password?”, and enter the
registered e-mail address to which we will send you the user ID and/or a
new password.
The camera video
is not uploaded to
YouTube.
YouTube has different service policies according to the country. The policy
for your country may prohibit uploading to YouTube. Please first check the
YouTube policy for your country.
I forgot my user ID/
password.
It can be spammed out depending on the policy of the email server.
-
According to the YouTube policy, it may limit the uploading size. Check the
allowable free space of your YouTube account, and if insufficient, delete the
exiting video clips or increase the upper limit.
After logged in, it is advisable to change the temporary password provided.
-
If you encounter a frequent turn off of the wireless Internet LED, this may be
caused by an improper place for the wireless Internet network. Come closer
to the AP and try again.
I failed to connect
wirelessly with the
camera.
-
-
-
Move to Setup Alarm & Notification and adjust the sensitivity as
necessary.
-
-
If the wireless network is unstable, you can still make connection via the
cable network.
From the Alarm & Notification setup, configure the Picasa notification
settings. (See page 28 of the manual)
04
The capture images in
the camera will not be
uploaded to Picasa.
Picasa has different service policies according to the country. The policy for
your country may prohibit uploading to Picasa. Please first check the Picasa
policy for your country.
Check if the entered serial number matches with the label on the rear of
the camera.
-
-
Please re-enter the valid camera password and try again.
If the problem persists, reset the camera to the factory default and start all
over again.
After logged in,
I failed to register the
camera.
-
According to the Picasa policy, it may limit the uploading size. Check the
allowable free space of your Picasa account, and if insufficient, delete the
exiting images or increase the upper limit.
(To reset the camera to the factory default, press and hold the reset button
on the rear of the camera. The camera will reboot when the factory reset is
completed.)
-
-
Move to Setup Alarm & Notification and adjust the sensitivity as
Notification from
necessary.
the camera is not
transferred to Twitter.
From the Alarm & Notification setup, configure the Twitter notification
settings. (See page 28 of the manual)
-
-
Check if the front LED on the camera turns on.
If the wireless LAN LED turns off, follow the applicable instructions to make
the wireless LAN connection using WPS.
The camera is
-
-
The video from the camera will be affected by the illumination of the
installation site of the camera. This is why the video from the camera looks
lost if the camera is installed in a low illumination environment.
The video from the camera can be delayed according to a network delay.
Please check if the camera is installed in a place of proper wireless Internet
communications.
registered, but is not
ready for network
connection.
-
-
If the problem persists even if the wireless LAN LED turns off, move the
camera near the wireless AP and try again.
The video from the
camera is temporarily
lost.
If you use the cable LAN network, the wireless LAN LED should turn off.
If the cable LAN is connected, the product will be connected to the server
automatically by the AP.
35
Problem
Action
-
-
Click the Voice icon in the video playback page, or check if the voice is
turned On in your smart phone app.
No sound is output
from the video.
Depending on the policy of the Internet service provider, the sound output
may not be supported. (in either 3G UDP or Relay mode)
-
-
You must create a new camera password.
Press and hold the reset button in the rear of the product for at least
5 seconds to reset to the factory default.
I forgot my Camera
password.
-
After the factory reset, access the camera and set the Camera password
again.
I want to change my
password and/or
email address.
Camera will be
connected in a relay
mode.
-
After logging in, click <
> icon and move to the “Account” page, select
an item (password and/or email address) and make changes as necessary.
Samsung Techwin cares for the environment at all product manufacturing stages, and
is taking measures to provide customers with more environmentally friendly products.
The Eco mark represents Samsung Techwin’s devotion to creating environmentally
friendly products, and indicates that the product satisfies the EU RoHS Directive.
-
-
Check the UPnP setting of the router.
Maintain the network upload speed at 500Kbps or higher.
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate
collection systems)
This marking on the product, accessories or literature indicates that the product and
its electronic accessories (e.g. charger, headset, USB cable) should not be disposed
of with other household waste at the end of their working life. To prevent possible
harm to the environment or human health from uncontrolled waste disposal, please
separate these items from other types of waste and recycle them responsibly to
promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this
product, or their local government office, for details of where and how they can take
these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions
of the purchase contract. This product and its electronic accessories should not be
mixed with other commercial wastes for disposal.
36 · English
SALES NETWORK
SAMSUNG TECHWIN CO., LTD.
Samsungtechwin R&D Center, 701, Sampyeong-dong, Bundang-gu, Seongnam-si, Gyeonggi-do, Korea, 463-400
TEL : +82-70-7147-8740~60 FAX : +82-31-8018-3745
SAMSUNG TECHWIN AMERICA Inc.
100 Challenger Rd. Suite 700 Ridgefield Park, NJ 07660
Toll Free : 1-877-349-3149
SAMSUNG TECHWIN EUROPE LTD.
Samsung House, 1000 Hillswood Drive, Hillswood Business Park Chertsey,
Surrey, UNITED KINGDOM KT16 OPS
TEL : +44-1932-45-5300 FAX : +44-1932-45-5325
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