Samsung SAM52 User Manual

Samsung ER 5200 Series  
SAM52  
User's Manual  
CRS, Inc.  
2909 Anthony Lane  
Minneapolis, MN 55418  
(612) 781-3474  
All specifications are subject to change without notice  
2003, Cash Register Sales, Inc.  
Contents  
Introduction  
1
Overview....................................................................................................................................1  
Features........................................................................................................................1  
Requirements ...............................................................................................................1  
Installing ......................................................................................................................2  
Cash Register Settings..................................................................................................3  
RS-232 Option Chart ...................................................................................................3  
Preparing the ER-5200 for Communicatons ................................................................4  
Starting.......................................................................................................................................5  
Navigating..................................................................................................................................6  
Mouse and Keyboard ...................................................................................................6  
Viewing Menus and Selecting Menu Items..................................................................6  
Drop-Down List Boxes ................................................................................................8  
Check Boxes ................................................................................................................8  
Option Buttons.............................................................................................................8  
Scrolling.......................................................................................................................8  
Interface Specifications..............................................................................................................9  
Menu Functions  
10  
Stores........................................................................................................................................10  
Creating a New Store.................................................................................................10  
Selecting the Default Store.........................................................................................12  
Editing Store Information ..........................................................................................13  
Deleting A Store ........................................................................................................13  
Edit ECR Data..........................................................................................................................15  
PLU File.....................................................................................................................16  
Group.........................................................................................................................21  
Tax.............................................................................................................................22  
System Options ..........................................................................................................23  
Print Options..............................................................................................................24  
Function Keys ............................................................................................................25  
Clerks.........................................................................................................................26  
Logo Description .......................................................................................................27  
Financial Messages ....................................................................................................28  
Clerk Messages..........................................................................................................29  
NLU...........................................................................................................................30  
Tare Weights..............................................................................................................31  
COM Port 1 Option....................................................................................................32  
Keyboard Layout/Macros ..........................................................................................33  
Misc ...........................................................................................................................34  
Mix and Match...........................................................................................................35  
SAM52 User's Manual  
Contents  
i
Communications...................................................................................................................... 36  
Polling....................................................................................................................... 36  
Send Programs to ECR (Download) ......................................................................... 38  
Receive Programs from ECR (Upload)..................................................................... 39  
Polling Setup File...................................................................................................... 40  
Download Bitmap Image .......................................................................................... 41  
Print......................................................................................................................................... 44  
Daily Poll File........................................................................................................... 45  
Log Files ................................................................................................................... 46  
PLU File.................................................................................................................... 49  
PLU Range................................................................................................................ 50  
Consolidated Store Report ........................................................................................ 51  
Remove.................................................................................................................................... 52  
Old Poll Files ............................................................................................................ 52  
Log Files (Upload, Download, Poll)......................................................................... 52  
Utilities.................................................................................................................................... 53  
Copy a Store.............................................................................................................. 53  
Copy PLU File .......................................................................................................... 54  
After Polling.............................................................................................................. 55  
Set Auto Poll............................................................................................................. 56  
Length of Polling Time ............................................................................................. 57  
Backup Poll Data Files.............................................................................................. 57  
Design 5200 Keyboard.............................................................................................. 58  
Design Generic Keyboard......................................................................................... 59  
Quit.......................................................................................................................................... 60  
Appendices  
61  
Structure Of Stores.................................................................................................................. 61  
File Definitions........................................................................................................................ 62  
Sam52 PLU File Structure....................................................................................................... 62  
Structure Of Polling Files........................................................................................................ 64  
Sample Reports ....................................................................................................................... 66  
Financial Report........................................................................................................ 66  
Time Report .............................................................................................................. 67  
PLU Report............................................................................................................... 68  
Clerk Report (Data for One Clerk Only).................................................................. 68  
Group Report ............................................................................................................ 69  
Troubleshooting Common Problems....................................................................................... 70  
Hardware................................................................................................................... 70  
Software .................................................................................................................... 70  
Samsung ER 5200 Series .......................................................................................... 70  
SAM52 Software ....................................................................................................... 70  
Cabling Diagrams.................................................................................................................... 71  
ii  
Contents  
SAM52 User's Manual  
Introduction  
Overview  
Features  
SAM52 controls the connection between a Samsung ER 5200 Series (ER-5215, ER5240, or  
ER-5200) electronic cash register and an IBM compatible PC running in a Windows  
95/98/2000 environment. Using SAM52 at your PC, you can:  
Connect directly or via telephone modems.  
Upload program files from the register to the PC.  
Edit cash register programs.  
Download program files to the register from the PC.  
Download bitmap images for custom pre/post logos.  
Poll reports from the register, save, display or print them at the PC.  
Poll all stores, or individual stores.  
Poll unattended at a predetermined time.  
Download preamble/postamble bitmap files.  
SAM52 converts polled reports to ASCII files, ready to be used by other PC applications.  
Requirements  
To use this utility, you must have:  
Pentium 100 or faster CPU.  
32 MB RAM.  
150 MB minimum hard disk space available.  
Dedicated serial port (RS-232C).  
CD ROM drive.  
VGA or SVGA display.  
Windows 95 or above operating system.  
US Robotics Sportster Modems are recommended for remote connections (for both PC  
and ECR sites.)  
SAM52 User's Manual  
Introduction  
1
Installing  
Note: The software key must be installed on the LPT port for SAM52 for Windows to run.  
Software can be installed on a PC without the key, but it cannot be used.  
1. Load the Sam52 program CD into your CD drive.  
2. From the Windows Desktop, choose the My Computer icon.  
3. Select your CD ROM drive (usually drive "D".)  
4. Choose Setup, the Welcome dialog displays.  
5. Click Next, the Ready to Install dialog displays.  
6. Click Next, the Install Directory dialog displays.  
7. Click Next, the Select Shortcut Folder dialog displays.  
8. Click Next. When all files are copied, the Finished dialog displays.  
9. Click Finish.  
10. Click OK to restart your PC.  
11. Remove the CD from the drive, your installation is complete.  
2
Introduction  
SAM52 User's Manual  
Cash Register Settings  
To communicate with your Samsung ER-5200 Series ECR, you must set the RS232C port for  
the PC function.  
Setting the RS232C Port Options  
You must select ‘PC’ as the device that is attached to the RS-232C communications port.  
1. Turn the control lock to the S position.  
2. Enter 8 0 and press the SBTL key.  
3. Enter 5 and press the X/TIME key. (Refer to the chart RS-232C option chart that  
follows.)  
4. Enter 1 (the value for PC) and press the CASH key.  
5. Press CASH to exit the program.  
Repeat for another  
Index  
8
0
SBTL  
OPTION  
XTIME  
VALUE  
CASH  
CASH  
RS-232 Option Chart  
Address  
Option  
Value  
Selection  
9600 BPS  
1200 BPS  
2400 BPS  
4800 BPS  
19200 BPS  
NONE  
0
1
2
3
4
0
1
1
Baud Rate  
2
Parity  
ODD  
2
EVEN  
0
1
0
1
0
1
8 BITS  
7 BITS  
1 BIT  
2 BIT  
NONE  
PC  
3
4
5
Data Bits  
Stop Bits  
Device Function  
2
4
5
7
SCALE  
Receipt Printer  
Not used  
COIN  
9
Pole Display  
0 - 20  
6
7
8
9
Initial Feeding Line KP  
End Feeding Line KP  
0 - 20  
0 - 20  
0 - 50  
Initial Feeding Line Slip  
Print Line On Guest Check  
SAM52 User's Manual  
Introduction  
3
0
1
0
1
2
NCI  
CAS  
NONE  
10  
11  
Scale Type  
Printer Type  
SAMSUNG SRP-100  
SRP-250  
3
SRP-300  
4
SRP-350  
5
6
7
8
CITIZEN 3550  
CITIZEN 810  
CITIZEN 230  
EPSON TM T88-2  
EPSON U200  
EPSON U295  
EPSON U300  
EPSON U325  
EPSON U375  
STAR SP-200  
STAR SP-298  
STAR SP-300  
STAR TSP-200  
EPSON  
9
10  
11  
12  
13  
14  
15  
16  
17  
0
12  
Display Type  
1
ICD  
Preparing the ER-5200 for Communicatons  
The register must be ready for communications:  
ꢀꢁ Connect the register directly to the PC with the appropriate cable. See “Cabling  
Diagrams” on page 71.  
ꢀꢁ The register power must be on.  
ꢀꢁ A clerk must be signed on.  
ꢀꢁ The register cannot be inside of a transaction.  
ꢀꢁ The key lock can be in any position.  
It is not necessary to manually place the register in PC Communications mode.  
SAM52 will automatically place the register in PC Communications mode when  
communications are initiated.  
4
Introduction  
SAM52 User's Manual  
Starting  
1. Click the Start button, click Programs, click Sam52, and then click Sam52.exe.  
2. The SAM52 main screen displays.  
YOU MUST DO THIS FIRST!  
Before you can attempt communications or editing, you must create at least one  
store. Refer to "Creating a New Store" on page 10.  
After creating a store, you must Receive (Upload) information from the ECR.  
Refer to "Receive Programs from ECR (Upload)" on page 39.  
SAM52 User's Manual  
Introduction  
5
Navigating  
Mouse and Keyboard  
You can choose a menu, menu item, or a command by clicking on it with your mouse.  
Viewing Menus and Selecting Menu Items  
1. Point at a menu item with your mouse.  
2. Point at your choice on the menu and click the left mouse button.  
Menu Item  
Menu Choices  
6
Introduction  
SAM52 User's Manual  
Cascading Menus  
1. The arrow indicates additional choices cascade from the first menu.  
2. Move the mouse pointer in the direction of the arrow to display additional choices.  
Arrow  
Cascading Menu  
SAM52 User's Manual  
Introduction  
7
Drop-Down List Boxes  
Click on the arrow in the box to open the drop-down list box and display a list of  
choices. Click on an item to select it. (If all the choices are not in view, scroll bars are  
provided.)  
Click here  
Check Boxes  
Click on a check box to make a selection. Click the check box again to deselect the item  
Option Buttons  
Click on one of the option buttons (also called radio buttons) to make a selection. Your  
previous selection will pop-up when a new selection is made.  
Scrolling  
Move the scroll box to select the item you wish to work with. Drag the scroll box or  
click the scroll arrows to find your selection.  
8
Introduction  
SAM52 User's Manual  
Interface Specifications  
Communications Specifications  
Asynchronous Operation  
Communication Mode Half Duplex  
Baud Rate  
Select: 2400, 4800, or 9600 BPS  
Signal Level  
Character Bits  
Parity Bits  
RS-232C  
8
None  
Stop Bits  
1
Error Detection  
Data sum check  
SAM52 User's Manual  
Introduction  
9
Menu Functions  
Stores  
A store must be created before any communications or editing can take place.  
Creating a New Store  
1. Choose Create New from the Store menu to create a store. You can create an unlimited  
number of stores. The Create New Store dialog displays.  
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Menu Functions  
SAM52 User's Manual  
2. Complete the Create New Store dialog according to the Store Information table below:  
Store Information  
Required  
Field Name  
/Optional  
Description/Instructions  
Enter an eight-character store name.  
Name  
R
O
O
Store#  
Enter a four digit number store number.  
Phone#  
Enter the Phone number preceded by the letter T or P if  
you intend to communicate with the register by modem.  
The T is for TONE and the P is for PULSE. If you  
communicate direct, leave this field blank.  
COM Port#  
Select the PC serial port (COM1- COM4) that you are  
using for communications.  
R
O
Down Load  
PLUs after  
Polling  
Enter Y if you wish to download PLUs in a polling  
session. When the session is finished polling, the program  
will download the PLU file.  
Deactivate  
This Store  
Select the Deactivate This Store check box if you wish the  
store to be inactive.  
O
R
O
Modem Time  
Out Value  
Unless otherwise indicated, the default value of 99 will be  
entered automatically when the store is created  
Modem Initial  
String  
This field is to allow you to enter any initialization  
required for your modem for polling or communications.  
Do not add the command prefix “AT” in this string. If you  
are using the U.S. Robotics Sportster modem, it would be  
good to initialize with the string S7=60. This value makes  
the modem wait for up to 60 seconds to detect a carrier. If  
no carrier is detected within 60 seconds after you dial, the  
modem will answer back with No Carrier Detect. Do not  
put into this string any E, Q or V values. The software  
automatically handles these values.  
Baud Rate  
Select 9600, 4800, 2400, 1200, or 19,200. Be sure that the  
rate set on the register (Port Settings) matches the store  
information rate set here.  
R
3. Click Exit to save store information.  
SAM52 User's Manual  
Menu Functions  
11  
Selecting the Default Store  
Click the Default Store drop-down list box to select the working store. When you have  
created at least one store, the list box will display all stores created. The working store  
will display in the Default Store field. All editing and programming will pertain to the  
selected working store.  
Default Store Drop-down list box  
.
12  
Menu Functions  
SAM52 User's Manual  
Editing Store Information  
1. Choose Edit from the Stores menu to edit an existing store.  
2. Refer to the "Store Information" table on page 11 to complete the Edit Store Information  
dialog.  
3. Click Exit to save store information.  
Deleting A Store  
1. Choose Delete from the Stores menu to delete the working store from you hard drive. A  
warning dialog displays.  
2. Click Yes to delete the store.  
Caution: This function will erase everything that pertains to this store. Use extreme caution  
with this function. Information that is deleted cannot be recovered.  
SAM52 User's Manual  
Menu Functions  
13  
Edit ECR Data  
From the Edit ECR Data menu, select a specific item to edit that part of an existing Samsung  
ER-5200 series ECR program. Remember that the options in this program allow you to edit  
the same program options that you set on a standalone ER-5200 through the register's  
keyboard. Detailed questions about the meaning of the register options are best answered by  
referring to the Samsung ER-5215 Operators and Program Manual or the Samsung ER-  
5200/5240 Operators and Program Manual.  
Note: If you did not Upload programs from the ECR, you will get a message "The file does  
not exist" if you attempt to select any of these options.  
Note: If you wish to create a program for a new store, you can use the "Copy a Store"  
function (see page 53) and then edit the copied program to suit your needs.  
SAM52 User's Manual  
Menu Functions  
15  
PLU File  
The PLU file is maintained here. Follow the instructions on the screen, or refer to the  
Samsung ER-5215 Operators and Program Manual or the Samsung ER-5200/5240  
Operators and Program Manual for a complete description of your program options.  
Choose PLU File from the Edit ECR Data menu. The appropriate PLU Programming  
dialog box displays:  
16  
Menu Functions  
SAM52 User's Manual  
Editing a PLU  
1. Select the PLU you wish to edit:  
Type a PLU number in the PLU # field and press ENTER, or open the PLU # drop  
down list box and click on the PLU you wish to edit. If necessary, use the scroll box  
to view the list of PLUs in the file.  
Type a PLU descriptor in the Descriptor field and press ENTER, or open the  
Descriptor drop down list box and click on the PLU you wish to edit. If necessary,  
use the scroll box to view the list of PLUs in the file. With the list box open, you  
can type the beginning letter or letters of a PLU descriptor and PLUs beginning with  
your entry will display in the box.  
SAM52 User's Manual  
Menu Functions  
17  
2. Click the Edit PLU button to open the selection fields for editing.  
3. Edit fields as necessary by moving your mouse pointer to the field you wish to edit:  
Edit fields with numeric information by clicking on the field, and then entering new  
data. If you are entering price data, you must use the decimal key to enter cents.  
Edit fields with check boxes (such as the PRESET field) by clicking on the field to  
add or remove a check.  
4. Click Save to save changes, or click No Save to exit without saving changes  
Note: For double-wide Characters hold down the ALT key, type 0253, then type the  
character you wish to program.  
18  
Menu Functions  
SAM52 User's Manual  
Adding a PLU  
1. Click the Add button. A new PLU screen opens for entries:  
2. Enter the PLU number you wish to assign in the PLU # field, and then complete the  
remaining fields for the new PLU. .  
Fill fields requiring numeric information by clicking on the field, then entering data.  
If you are entering price data, you must use the decimal key.  
Fill fields with check boxes (such as the PRESET field) by clicking on the field to  
add or remove a check.  
3. Click Save to save changes, or click No Save to exit without saving changes  
SAM52 User's Manual  
Menu Functions  
19  
Deleting a PLU  
1. Select the PLU you wish to delete by number or descriptor.  
2. Click the Delete PLU button.  
3. A warning dialog displays asking if you are sure you wish to delete the PLU.  
4. Click Yes to delete the PLU; click No to abort the delete process.  
Note: To delete a PLU, all totals (Z1 and Z2) for that PLU must first be cleared. PLUs will  
not be deleted at the register unless there is no register activity and deleted PLUs are  
downloaded.  
20  
Menu Functions  
SAM52 User's Manual  
Group  
You can program the descriptor and options for each group. (The number of groups is  
determined in the register's memory allocation, with a maximum of 99 groups.) Follow the  
instructions on the screen, or refer to the Samsung ER-5215 Operators and Program Manual  
or the Samsung ER-5200/5240 Operators and Program Manual for a complete description of  
your program options.  
1. Choose Groups from the Edit ECR Data menu. The Group Programming dialog box  
displays:  
2. The current options for each group are displayed. Use the scroll box at the right to view  
all of the groups; use the scroll box at the bottom to view all of the options for each  
group.  
Edit the descriptor field by double clicking on the field, then type a new descriptor.  
Edit fields with check boxes by clicking on the field to add or remove a check.  
3. Click Exit to save changes and return to the main menu.  
SAM52 User's Manual  
Menu Functions  
21  
Tax  
Each of the 4 possible taxes can be set for an add on percentage, tax table or VAT. Follow  
the instructions on the screen, or refer to the Samsung ER-5215 Operators and Program  
Manual or the Samsung ER-5200/5240 Operators and Program Manual for a complete  
description of your program options.  
1. Choose Tax from the Edit ECR Data menu. The appropriate Tax Rates dialog box  
displays:  
2. Enter the tax you wish to program in the Tax # field, or open the Tax # list box and  
select the tax you wish to program.  
3. Select the type of tax (% Add On, Table, VAT) from the drop-down list at the Tax Type  
field.  
4. Depending upon the type of tax selected, the appropriate fields will be activated. Enter a  
percentage for % Add On or VAT taxes. Fill the break point fields for tax tables.  
5. Click Exit to save changes and return to the main menu.  
22  
Menu Functions  
SAM52 User's Manual  
System Options  
Each system option can be edited. Follow the instructions on the screen, or refer to the  
Samsung ER-5215 Operators and Program Manual or the Samsung ER-5200/5240  
Operators and Program Manual for a complete description of your program options.  
1. Choose System Options from the Edit ECR Data menu. The appropriate System  
Options dialog box displays:  
2. The current setting for each system option is displayed. Use the scroll box at the right to  
view all of the system options.  
Edit fields with drop-down list boxes by opening the list box and selecting from the  
available options.  
Edit fields with check boxes by clicking on the field to add or remove a check.  
3. Click Exit to save changes and return to the main menu.  
SAM52 User's Manual  
Menu Functions  
23  
Print Options  
Each print option can be edited. Follow the instructions on the screen, or refer to the  
Samsung ER-5215 Operators and Program Manual or the Samsung ER-5200/5240  
Operators and Program Manual for a complete description of your program options.  
1. Choose Print Options from the Edit ECR Data menu. The appropriate Print Options  
dialog box displays:  
2. The current setting for each print option is displayed. Use the scroll box at the right to  
view all of the print options.  
Edit fields with drop-down list boxes by opening the list box and selecting from the  
available options.  
Edit fields with check boxes by clicking on the field to add or remove a check.  
3. Click Exit to save changes and return to the main menu.  
24  
Menu Functions  
SAM52 User's Manual  
Function Keys  
You can program the different options for each function key. Follow the instructions on the  
screen, or refer to the Samsung ER-5215 Operators and Program Manual or the Samsung  
ER-5200/5240 Operators and Program Manual for a complete description of your program  
options.  
1. Choose Function Keys from the Edit ECR Data menu. The appropriate Function Keys  
dialog box displays:  
2. Use the scroll box at the bottom of the screen to select the function key you wish to  
program.  
3. The options for the specific function key are displayed. Make selections or changes as  
necessary.  
Edit the descriptor field by clicking on the field, then type a new descriptor.  
Edit the Price/Rate field by clicking on the field, then entering a new price or rate,  
whichever is appropriate.  
Edit fields with drop-down list boxes by opening the list box and selecting from the  
available options.  
Edit fields with check boxes by clicking on the field to add or remove a check.  
4. If needed, use the scroll box to select additional function keys you wish to program.  
5. Click Exit to save changes and return to the main menu.  
SAM52 User's Manual  
Menu Functions  
25  
Clerks  
Clerk options are set here. Follow the instructions on the screen, or refer to the Samsung ER-  
5215 Operators and Program Manual or the Samsung ER-5200/5240 Operators and  
Program Manual for a complete description of your program options.  
1. Choose Clerks from the Edit ECR Data menu. The appropriate Clerk Programming  
dialog box displays:  
2. The selections for each clerk are displayed. Make changes as needed.  
Edit the descriptor field by double clicking on the field, then type a new descriptor.  
Edit fields with numeric information by double clicking on the field, then enter new  
data.  
3. Click Exit to save changes and return to the main menu.  
26  
Menu Functions  
SAM52 User's Manual  
Logo Description  
You can program a custom preamble, postamble and check endorsement message. You can  
also program unique descriptors for financial and clerk report totals. Follow the instructions  
on the screen, or refer to the Samsung ER-5215 Operators and Program Manual or the  
Samsung ER-5200/5240 Operators and Program Manual for a complete description of your  
program options.  
1. Choose Logo Descriptor from the Edit ECR Data menu. The appropriate Logo  
Programming dialog box displays:  
2. Use the scroll box at the right of the screen to view all of the logo descriptor fields.  
3. Edit the descriptor fields by double clicking on the field, then type a new descriptor.  
4. Click Exit to save changes and return to the main menu.  
SAM52 User's Manual  
Menu Functions  
27  
Financial Messages  
You can also program unique descriptors for financial report totals. Follow the instructions  
on the screen, or refer to the Samsung ER-5215 Operators and Program Manual or the  
Samsung ER-5200/5240 Operators and Program Manual for a complete description of your  
program options.  
1. Choose Financial Messages from the Edit ECR Data menu. The appropriate  
Financial Messages dialog box displays:  
2. Use the scroll box at the right of the screen to view all of the descriptor fields.  
3. Edit the descriptor fields by double clicking on the field, then type a new descriptor.  
4. Click Exit to save changes and return to the main menu.  
28  
Menu Functions  
SAM52 User's Manual  
Clerk Messages  
You can also program unique descriptors for clerk report totals. Follow the instructions on  
the screen, or refer to the Samsung ER-5215 Operators and Program Manual or the Samsung  
ER-5200/5240 Operators and Program Manual for a complete description of your program  
options.  
1. Choose Clerk Messages from the Edit ECR Data menu. The appropriate Clerk  
Messages dialog box displays:  
2. Use the scroll box at the right of the screen to view all of the descriptor fields.  
3. Edit the descriptor fields by double clicking on the field, then type a new descriptor.  
4. Click Exit to save changes and return to the main menu.  
SAM52 User's Manual  
Menu Functions  
29  
NLU  
NLUs are fixed keys on the keyboard (like traditional department keys) that access specific  
PLUs.  
On the default keyboard, the ER-5215 has 5 or 15 NLUs; the ER-5240 has 15 or 40 NLUs;  
and the ER-5200 has 117 NLUs. Each NLU key is assigned the same number PLU, i.e. NLU  
key number one is PLU #1. However, with this program, you can assign any PLU number  
you wish to any one of the NLU keys.  
1. Choose Misc from the Edit ECR Data menu. Then from the cascading menu choose  
NLU. The appropriate NLU Programming dialog box displays:  
2. Use the scroll box at the right of the screen to view all of the NLUs.  
3. To edit an NLU, type the PLU number you wish the NLU to address in the appropriate  
field.  
4. Click Exit to save changes and return to the main menu.  
30  
Menu Functions  
SAM52 User's Manual  
Tare Weights  
Up to 5 tare weights can be pre-programmed and entered automatically during register  
operations. Follow the instructions on the screen, or refer to the Samsung ER-5215  
Operators and Program Manual or the Samsung ER-5200/5240 Operators and Program  
Manual for a complete description of your program options.  
1. Choose Misc from the Edit ECR Data menu. Then from the cascading menu choose  
Tare Weights. The appropriate Tare Weight Programming dialog box displays:  
2. Enter a weight (up to 9.999 lbs) for each tare.  
3. Click Exit to save changes and return to the main menu.  
SAM52 User's Manual  
Menu Functions  
31  
COM Port 1 Option  
Set options for the communications when you are connecting optional hardware to the  
register. Follow the instructions on the screen, or refer to the Samsung ER-5215 Operators  
and Program Manual or the Samsung ER-5200/5240 Operators and Program Manual for a  
complete description of your program options.  
1. Choose Misc from the Edit ECR Data menu. Then from the cascading menu choose  
COM Port 1 Option. The appropriate Serial Port Programming dialog box displays:  
2. Fill the applicable fields for the device you are using. (Be sure to select the appropriate  
scale, printer, or pole display type, if necessary.)  
Edit fields with drop-down list boxes by opening the list box and selecting from the  
available options.  
Edit fields with numeric information by double clicking on the field, and then enter  
new data.  
3. Click Exit to save changes and return to the main menu.  
32  
Menu Functions  
SAM52 User's Manual  
Keyboard Layout/Macros  
Each key location on the register can be programmed for any available function. Follow the  
instructions on the screen, or refer to the Samsung ER-5215 Operators and Program Manual  
or the Samsung ER-5200/5240 Operators and Program Manual for a complete description of  
your program options.  
1. Choose Misc from the Edit ECR Data menu. Then from the cascading menu choose  
Keyboard Layout/Macros. The appropriate Keyboard Locations dialog box displays:  
To Change a Key Function  
The dialog box depicts the keyboard layout. The current function for each location is  
displayed. Use the scroll bar at the bottom and right to view all of the key positions. Yellow  
locations are fixed and cannot be changed. The current function for each programmable  
location is displayed.  
To change a programmable location, open the Function Keys drop down list box and find  
the new function you wish to assign. Then double click on the position where you wish  
the function assigned.  
Programming Macros  
1. Each Macro can execute a series of key sequences. Select the Macro number (1-10) and  
the Macro Key Sequence cell, and then select the key on the keyboard the macro is to  
execute, and then click the Set Macro Cell to Keyboard Cell button.  
2. To have the macro change lock postitons for the next keystroke, first select the lock  
postion option button. Next, select he next Macro Sequence cell, and then click the Set  
Macro Cell to Keylock Position command button.  
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33  
Misc  
Here you can set a cash-in-drawer limit, machine number, and a check change limit. Follow  
the instructions on the screen, or refer to the Samsung ER-5215 Operators and Program  
Manual or the Samsung ER-5200/5240 Operators and Program Manual for a complete  
description of your program options.  
1. Choose Misc from the Edit ECR Data menu. Then from the cascading menu choose  
Misc. The appropriate Misc Programming dialog box displays:  
2. Double click on the option you wish to edit, and then enter a new value.  
3. Click Exit to save changes and return to the main menu.  
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SAM52 User's Manual  
Mix and Match  
Up to 10 macros are available, each can execute up to 50 keystrokes. Follow the instructions  
on the screen, or refer to the Samsung ER-5215 Operators and Program Manual or the  
Samsung ER-5200/5240 Operators and Program Manual for a complete description of your  
program options.  
1. Choose Misc from the Edit ECR Data menu. Then from the cascading menu choose  
Macros from the Edit ECR Data menu. The appropriate Macro Programming dialog  
box displays:  
2. Use the scroll bar at the right to view all of the key strokes for each macro; use the scroll  
bar at the bottom to view all of the 10 macros.  
3. Edit, or create a new macro string by opening the appropriate drop down list box, then  
selecting the function you wish to execute.  
4. Click Exit to save changes and return to the main menu.  
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35  
Communications  
Choose Communications from the Main menu to initiate communications with a  
Samsung ER-5200 series ECR.  
Polling  
1. Choose Polling from the Communications menu to connect to the store to poll reports.  
The SAM52 Polling dialog box will display.  
Note: Polling setup file must be completed first.  
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SAM52 User's Manual  
2. Complete the fields on the Polling Routine window according to the table below:  
Required  
Field Name  
/Optional  
Description/Instructions  
Poll On Timer  
Select the Poll On Timer checkbox to start polling in  
consecutive order beginning with Poll 1 at the defined  
time. If not selected, polling is manual and will begin  
immediately.  
O
Poll All Stores  
Select the Poll All Stores checkbox to poll all stores. If  
not selected, enter an individual store to poll in the Listbox  
of Stores field.  
O
Listbox of  
Stores  
Select an individual store to poll if the Poll All Stores  
check box is not selected.  
O
O
R
Timer  
Enter the military time the polling session is to begin if  
unattended polling is to be done.  
Session  
Select the polling session, 0 - 2. Polling will proceed in  
consecutive order by session number.  
3. Click the Start Polling button to begin polling; click Exit to exit the dialog box.  
Note: The polling setup must be completed before a store can be polled.  
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37  
Send Programs to ECR (Download)  
1. Choose Send Programs to ECR (Download) from the Communications menu to  
send program information from the working store, to the ECR of the working store.  
2. From the Download dialog box, select the program components you wish to send to the  
ECR. (Click Check All to select all components.) A check mark means the item is  
selected.  
3. Click the Download button to initiate the download to the ECR; click Exit to exit the  
window. The Status field will monitor the progress of the download for each program  
component. Passed will display in green when the program is successfully downloaded;  
Fail will display in red if the download is unsuccessful.  
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SAM52 User's Manual  
Receive Programs from ECR (Upload)  
1. Choose Receive Programs from ECR (Upload) from the Communications menu to  
receive program information from the ECR for the working store. When you execute  
this function, any program data that was on the hard disk previously will be overwritten  
by the new data.  
2. From the Upload dialog box, select the program components you wish to send to the  
ECR. (Click Check All to select all components.) A check mark means the item is  
selected.  
3. Click the Upload button to initiate the download to the ECR; click Exit to exit the  
window. The Status field will monitor the progress of the upload for each program  
component. Passed will display in green when the program is successfully uploaded;  
Fail will display in red if the upload is unsuccessful.  
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39  
Polling Setup File  
1. Choose Polling Setup File from the Communications menu to define the reports to be  
taken when polling is initiated.  
2. Click the Session 1 or Session 2 tabs to display the reports for the session.  
3. At the heading of each column, view the type of report (i.e. X1, Z1, etc.) Then, indicate  
by selecting the check boxes in the column for the specific reports of that type you wish  
to take.  
4. Click Exit to save changes and return to the main menu.  
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SAM52 User's Manual  
Download Bitmap Image  
Preparing a Graphic Logo Bitmap for an ER-5200 Series ECR  
The image must be black/white bitmap, 384 x 192 pixels, and 10 Kbytes or less in size. If  
your bitmap file does not meet these specifications, follow the instructions below and use  
Microsoft Paint to format your image.  
1. Open MS Paint.  
2. Open the image file you wish to use.  
3. Choose Attributes from the Image menu. The Attributes dialog box displays.  
4. The image dimensions must be no larger than 384 pixels wide by 192 pixels high. If  
the image size in pixels is greater than the maximum, you must resize your image.  
a. Click OK to exit the Attributes dialog.  
b. Select your image. (Choose Select All from the Edit menu.)  
c. Using the handles of the selected image, resize the image. Keep the image in the  
upper left corner of the screen.  
d. Choose Attributes from the Image menu. The Attributes dialog box displays  
again. Enter 384 in the Width field; enter 192 in the Height field; select Pixels  
as the unit. Click OK to exit the dialog box.  
e. Your image will be cropped to the 384 x 192 pixel size. If you cropped part of  
the image you wish to keep, you can undo (Ctrl + Z) and try again. You may  
have to experiment a bit to resize the image inside the 384 x 192 pixel limit.  
5. After the image is sized, select Black and white in the Attributes dialog.  
6. Save your image and confirm that the size is 10k or less.  
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41  
Download a Graphic Logo to an ER-5200 Series ECR  
1. Choose Download Bitmap Image from the Utilities menu. The appropriate  
Download Bitmap dialog box displays:  
2. Select the folder where the bitmap file you wish to use is located. Select the Pre Logo  
bitmap file on the left and select the Post Logo bitmap on the right.  
3. Select the Download This File Pre Logo and/or Download This File Post Logo  
checkboxes.  
4. Click the Download button. When the logo loads successfully, the download  
completed message displays after a short delay.  
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SAM52 User's Manual  
Printing the Logo Image – ER-5200 Settings Series ECR  
Three addresses in Print Option Programming affect graphic logo printing:  
Option #28 – Add the value of 1 to address 28 if you wish to print the pre graphic logo on  
the receipt. Add the value of 2 to address 28 if you wish to print the post graphic logo on  
the receipt.  
Option #29 – Add the value of 1 to address 29 if you wish to print the pre graphic logo on  
the guest check. Add the value of 2 to address 29 if you wish to print the post graphic  
logo on the guest check.  
Option #30 – Add the value of 1 to address 30 if you wish to print your custom bitmap  
instead of the default bitmap “Thank You – Your Receipt”. Add the value of 2 to  
address 30 if you wish to print your custom bitmap instead of the default bitmap “Call  
Again”.  
Print Option Flowchart (P Key Lock Position)  
Repeat for each Print  
Option  
Status  
4
0
SBTL  
X/TIME  
SBTL  
CASH  
Option #  
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43  
Print  
Choose Print from the Main menu to access the printing utilities described below.  
44  
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SAM52 User's Manual  
Daily Poll File  
1. Choose Daily Poll File from the Print menu to print out the poll file of a given day.  
The Daily Poll dialog box displays.  
2. Complete the Daily Poll dialog box according to the table below:  
Required  
Field Name  
Polling Date  
Zero Skip  
/Optional  
Description/Instructions  
Select the polling date from the drop-down list box.  
R
O
Select the Zero Skip check box if you wish totals with  
zero values skipped.  
Report Type  
Select the report type from the drop-down list box. If no  
report type is selected, SAM52 will display all reports for  
the specified date and key lock mode.  
O
O
Keylock Mode  
Select the mode of the report.. If no key lock mode is  
selected, SAM52 will display all reports for the specified  
date and report type.  
Grid Lines  
White/Gray  
Click the Grid Lines button to print/display the selected  
report with or without grid lines  
O
O
Click the White/Gray button to print/display the selected  
report with or without shaded fields.  
3. Click the Load Table button to view the selected report.  
4. With the report in view, click the Print Table button to print the report.  
5. Click Exit to return to the main menu.  
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45  
Log Files  
For error checking you can choose Log File from the Print menu to print out the upload,  
download or poll log file of a given day.  
Uploads  
1. Choose Log Files from the Print menu, then choose Uploads to view and/or print the  
uploads of a given day. The Upload Log File Report dialog box for the selected store  
displays.  
2. Type or select a date from the File Date list box.  
3. Click the Load Table button to load the table for the selected file date.  
4. Click the Print Table button to print the table.  
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SAM52 User's Manual  
Downloads  
1. Choose Log Files from the Print menu, then choose Downloads to view and/or print  
the uploads of a given day. The Download Log File Report dialog box for the selected  
store displays.  
2. Type or select a date from the File Date list box.  
3. Click the Load Table button to load the table for the selected file date.  
4. Click the Print Table button to print the table.  
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47  
Polling  
1. Choose Log Files from the Print menu, and then choose Polling to view and/or print  
the polling activity of a given day. The Download Log File Report dialog box for the  
selected store displays.  
2. Select the polling date from the drop-down list box.  
3. Click the Load Table button to view the selected file date log.  
4. With the report in view, click the Print Table button to print the report.  
5. Click Exit to return to the main menu.  
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SAM52 User's Manual  
PLU File  
1. Choose PLU File from the Print menu to display and print out the PLU file of the  
working store. The PLU File dialog box displays.  
2. Click the Sort by PLU # button to view the file sorted by PLU #; click the Sort by  
Descriptor button to view the file sorted by descriptor.  
3. Click the Print File button to print the file.  
4. Click Exit to return to the main menu.  
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49  
PLU Range  
1. Choose PLU Range from the Print menu to display and print out a specific range of the  
PLU file of the working store. The PLU File dialog box displays.  
2. Enter or select the From PLU and To PLU numbers.  
3. Click the Load Grid button to view the selected PLUs .  
4. Click the Print File button to print the file.  
5. Click Exit to return to the main menu.  
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SAM52 User's Manual  
Consolidated Store Report  
1. Choose Consolidated Store Report from the Print menu to display and print out the  
Consolidated financial, PLU and group reports for all stores. The Consolidated Store  
Report dialog box displays.  
2. Chose the Polling Date from the drop down list for the reports you wish to consolidate.  
3. Chose the Report Type (Financial, PLU, or Groups) from the drop down list for your  
consolidated report.  
4. Click on Load Table to load the consolidated store report.  
5. Click on the Grid Lines icon to toggle between displaying grid lines on the table and not.  
6. Click on the White/Gray icon to toggle between showing the descriptors in white or gray.  
7. Click on the Print Table icon to print the consolidated store report.  
8. Click on Exit to return to the main menu.  
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51  
Remove  
Old Poll Files  
1. Choose Old Poll Files from the Remove menu to delete unwanted poll files. The  
Remove Old Polling Files dialog box displays.  
2. Enter the date through which you want old poll files deleted. The message "FINISHED"  
will display when completed.  
3. Click Exit to return to the main menu.  
Log Files (Upload, Download, Poll)  
1. Choose Log Files (Upload, Download, Poll) from the Remove menu to delete  
unwanted poll log files. The Remove Old Log Files dialog box will display.  
2. Enter the date through which you want old log files deleted. The message "FINISHED"  
will display when completed.  
3. Click Quit to return to the main menu.  
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SAM52 User's Manual  
Utilities  
Choose Utilities from the Main menu to access the utilities described below.  
Copy a Store  
Use the Copy a Store function to create a new store with the identical attributes of an  
existing store.  
1. Choose Copy a Store from the Utilities menu.  
2. Select the store that you wish to copy from by clicking the Default Store field drop-down  
list box.  
3. Enter the name of the store you wish to create in the New Copy Store field.  
4. Click the Copy button to create a new store with identical attributes as the default store.  
5. Click the Exit Copy button to return to the main menu.  
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53  
Copy PLU File  
Use the Copy a PLU File function to copy a PLU file to an individual store or all stores.  
1. Choose Copy a PLU File from the Utilities menu.  
2. Select the store that you wish to copy the PLU file from by clicking the Default Store  
field drop-down list box.  
3. Select the name of the store you wish the PLU file copied to in the Copy PLU File to this  
Store field, or click the Copy To All Stores check box.  
4. Click the Copy button to copy the PLU file to the selected store or all stores.  
5. Click the Exit button to return to the main menu.  
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After Polling  
You can program SAM52 to send your polled files to the printer immediately after polling,  
or have the polled files sent automatically by e-mail to a preselected e-mail address.  
1. Choose After Polling from the Utilities menu. The After Polling dialog box for the  
selected store displays.  
2. Click on the check boxes to select Printing or E-mailing the polled file after polling.  
3. Select Your Internet Connection from the drop down list. All connections set up in your  
PC should display for you to chose from.  
4. Type in your Outgoing Mail Host Name (SMTP) in the appropriate location. If you have  
trouble locating the host name, please contact your e-mail provider. The host names vary  
greatly depending on the provider.  
5. Type in your E-mail Account Logon Name.  
6. Type in your E-mail Account Password.  
7. Type in your E-mail Address.  
8. Type in the address you wish to send the polled reports to in the text box labled Send  
File to this E-mail Address.  
9. Click on Exit to return to the main menu and save your changes.  
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55  
Set Auto Poll  
You can set SAM52 to automatically go into polling mode when the program is started. You  
can also set SAM52 to automatically close when polling is completed.  
1. Choose Set Autopoll from the Utilities menu. The Set to Automatically Poll dialog box  
displays.  
2. Select the first check box if you wish to automatically poll when SAM52 is executed.  
Select the second check box if you wish to close SAM52 automatically when polling is  
completed.  
3. Click Exit.  
4. Close SAM52 and then restart it for changes to take effect.  
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Length of Polling Time  
You can set a time period that SAM52 will wait to successfully poll each report. Leave this  
value at ‘0’ unless you encounter difficulty polling.  
Backup Poll Data Files  
Use this utility to backup polled data files to another disk drive. Follow the screen  
instructons.  
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57  
Design 5200 Keyboard  
This utility allows you to design and print a key legend sheet for the ER-5200 flat keyboard.  
If you are using a color inkjet printer and legal size paper, you can print a high-quality  
keyboard suitable for your installation.  
1. Choose Design 5200 Keyboard from the Utilities menu. The appropriate Keyboard  
dialog box displays:  
2. The dialog box depicts the keyboard layout. Use the scroll bar at the bottom and right to  
view all of the key positions.  
3. Move the cursor the position you wish to edit and click. Type the text for the item. The  
text will automatically center when a new positon is selected.  
4. Click on the Default Color display to choose the default color. Click on one of the  
color samples and click on OK to set the color selected as default.  
5. Select a key position or group of key positions and click on the Set Cell Text Font  
Color to Default Color icon to set the cell(s) text to the color selected as default.  
6. Select a key position or group of key positions and click on the Set Cell Background  
to Default Color icon to set the cell(s) background to the color selected as default.  
7. Select a key position or group of key positions and click on the Bold Cell Text or  
Italize Text icon to display the cell(s) text to Bold or Italics. Click on the icon again to  
reverse the change.  
8. Select a key position or group of key positions and modify the cell(s) font size with the  
Font Size scroll bar.  
9. Click on the Print Keyboard icon to print the keyboard.  
10. Click Exit to save changes and return to the main menu.  
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Design Generic Keyboard  
This utility allows you to design and print keychecks for the ER-5215/ER-5240. If you are  
using a color inkjet printer, you can print a high-quality keychecks suitable for your  
installation.  
1. Choose Design Generic Keyboard from the Utilities menu. The appropriate  
Keyboard dialog box displays:  
2. The dialog box displays a matrix of single and double size keychecks. Use the scroll bar  
at the bottom and right to view the entire matrix.  
3. Move the cursor the position you wish to edit and click. Type the text for the item. The  
text will automatically center when a new positon is selected.  
4. Click on the Default Color display to choose the default color. Click on one of the  
color samples and click on OK to set the color selected as default.  
5. Select a key position or group of key positions and click on the Set Cell Text Font  
Color to Default Color icon to set the cell(s) text to the color selected as default.  
6. Select a key position or group of key positions and click on the Set Cell Background  
to Default Color icon to set the cell(s) background to the color selected as default.  
7. Select a key position or group of key positions and click on the Bold Cell Text or  
Italize Text icon to display the cell(s) text to Bold or Italics. Click on the icon again to  
reverse the change.  
8. Select a key position or group of key positions and modify the cell(s) font size with the  
Font Size scroll bar.  
9. Click on the Print Keyboard icon to print the keychecks.  
10. Click Exit to save changes and return to the main menu.  
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59  
Quit  
Choose Quit from the Main menu to exit SAM52 For Windows.  
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Appendices  
Structure Of Stores  
When you create a new store, you actually create a new sub-directory under the directory  
SAM52 for the store. If you create a store named BIGBOYS, the following will be created:  
1. A directory named \SAM52\STORES\BIGBOYS  
This directory holds all the programming files for this store.  
2. A directory named \SAM52\STORES\BIGBOYS\POLL  
This directory holds all the daily polling files for this store.  
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61  
File Definitions  
File Extension  
Definition  
.plu  
.gru  
.tax  
.syo  
.pro  
.fky  
.clk  
.lgo  
.fin  
PLU  
group  
tax  
system options  
print option  
function key  
clerk  
logo description  
financial descriptors  
.ckd  
.mro  
.msc  
.mm  
.pol  
.tpl  
clerk logo  
macro  
misc  
mix and match  
(in polling folder) polled reports file  
(in polling folder) temporary polling file  
Sam52 PLU File Structure  
<Storename>.PLU  
FIELD  
START LENGTH  
STATUS  
PLU#  
1
2
1(A,C,D)  
4
DESCRIPTION  
GROUP1  
GROUP2  
6
12  
18  
20  
22  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
35  
36  
2
2
2
1
1
1
1
1
1
1
1
1
1
1
1
1
GROUP3  
NEGATIVE ITEM  
FOOD STAMP  
TAX4  
TAX3  
TAX2  
TAX1  
OVERRIDE PRESET  
PRESET  
AUTO SCALE  
SCALABLE  
DISABLE  
INVENTORY  
GALLONAGE  
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FIELD  
START LENGTH  
NON-ADD# COMP  
SINGLE ITEM  
HASH  
37  
38  
39  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
50  
51  
52  
53  
54  
55  
56  
57  
61  
68  
74  
76  
83  
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
4
7
6
2
7
2
DISABLE PROMO  
PRINT PRICE/CHECK  
PRINT PRICE/RECEIPT  
PRINT ON CHECK  
PRINT ON DISPLAY  
PRINT ON RECEIPT  
COMP. CONDIMENT  
CONDIMENT  
Not Used  
Not Used  
Not Used  
Not Used  
Not Used  
PRINT ON JOURNAL  
PRESET OVER-MGT  
RESET COUNTER  
AUTO TARE (1-5)  
LINK PLU  
PRICE  
STOCK  
MIX & MATCH  
COST  
CR/LF  
TOTAL REC LENGTH  
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63  
Structure Of Polling Files  
When you poll, the session will always create a poll file with the date as the name of the file.  
For example, if you poll on 09-23-1996, for store BIGBOYS, the session will create a file on  
the hard disk named \SAM52\STORES\BIGBOYS\POLL\09231996.POL. If you poll  
this store a second time on the same day, it will append the data to the end of the existing  
file.  
The structure of the poll file is as follows:  
All data is ASCII.  
A polling session for a store is everything that is done from the moment the PC calls the  
store, up to the hang-up with the store.  
The first line saved to disk of any polling session is:  
BIGBOYS/09-23-1996/20:12:39  
The first three characters on the line is ASCII character decimal 16, a right arrow. This  
designates that this is the start of the polling session. The name of the store follows, a  
forward slash, the date, a forward slash, and the time in hours, minutes and seconds.  
The last line of the entire session will be saved as:  
<ENDSESSION>  
The last three characters of the line is ASCII character decimal 17, a left arrow. This  
designates that this is the end of the polling session.  
If you do not define any elements in your polling session, you would have a polled file  
that would look something like this:  
BIGBOYS/09-23-1996/20:12:39  
<ENDSESSION>  
When you define your polling session by choosing elements in the store’s session data,  
the polled data will be save below line 1:  
BIGBOYS/09-23-1996/20:12:39  
and before the last line:  
<ENDSESSION>  
The time and date on the first line of the session is the time and date that the session  
started. The second line in the file is the element that was polled. The line ends with a  
time and date stamp. This stamp is when the ECR was actually pre-polled. This stamp  
can be different than the header stamp (line 1). If the software finished pre-poll and the  
session ended abruptly, then next time that you poll (possibly a day later) you sill read  
the data sitting in the prepoll area.  
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The first line saved for each element is 2 right arrow characters followed by the key lock  
mode, a forward slash and the report title. For example: X1/FINANCIAL  
The last line saved for every element is :  
<ENDREPORT>  
This line ends with 2 left arrow characters.  
All data for the given element will appear between the 2 lines with 2 arrows. Data lines  
do not start with any arrows.  
The Clerk report will use a single arrow to designate the data pertaining to the clerk. A  
clerk report can have up to 99 clerks, so we have to be able to distinguish from clerk  
from another. See the example that follows.  
Let’s say our session consisted of the two elements: X1/PLU and X1/Groups. Your file  
\SAM52\STORES\BIGBOYS\POLL\03172003.POL should look like this:  
BIGBOYS /03-17-2003/14:26:45  
X1/PLU  
PLU#  
PLU1  
PLU2  
PLU3  
PLU4  
PLU5  
PLU6  
PLU7  
. . . .  
Count  
1.00  
Amount  
1.00  
0001  
0002  
0003  
0004  
0005  
0006  
0007  
1.00  
1.00  
1.00  
1.00  
0.00  
0.00  
1.00  
1.00  
1.00  
1.00  
0.00  
0.00  
Totals  
5.00  
5.00  
<End Report>  
X1/GROUPS  
Group#  
Count  
5.00  
Amount  
5.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
GROUP 1  
GROUP 2  
GROUP 3  
GROUP 4  
GROUP 5  
GROUP 6  
GROUP 7  
GROUP 8  
GROUP 9  
GROUP 10  
GROUP 11  
GROUP 12  
GROUP 13  
GROUP 14  
GROUP 15  
GROUP 16  
GROUP 17  
GROUP 18  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
SAM52 User's Manual  
Appendices  
65  
GROUP 19  
GROUP 20  
Totals  
0.00  
0.00  
5.00  
0.00  
0.00  
5.00  
<End Report>  
<End Session>  
Sample Reports  
Financial Report  
•••CRS  
/03-20-2003/11:03:07  
••X1/FINANCIAL  
+PLU TTL  
-PLU TTL  
ADJST TTL  
NONTAX  
Count  
Amount  
280.15  
0.00  
47.00  
0.00  
47.00  
37  
0
280.15  
259.19  
20.96  
0.00  
TAX1 SALES  
TAX2 SALES  
TAX3 SALES  
TAX4 SALES  
TAX1  
0
0
0.00  
0
0.00  
0
0.00  
TAX2  
0
0.00  
TAX3  
0
0.00  
TAX4  
0
0.00  
XMPT1 SALES  
XMPT2 SALES  
XMPT3 SALES  
XMPT4 SALES  
EATIN TTL  
TAKEOUT TTL  
DRTHRU TTL  
% 1  
0
0.00  
0
0.00  
0
0.00  
0
0.00  
2
2.00  
0
0.00  
0
0.00  
0
0.00  
% 2  
0
0.00  
% 3  
0
0.00  
% 4  
0
0.00  
% 5  
0
0.00  
NET SALE  
CREDIT TAX1  
CREDIT TAX2  
CREDIT TAX3  
CREDIT TAX4  
FD/S CREDIT  
RETURN  
ERROR CORR  
PREVIOUS VD  
VOID MODE  
CANCEL  
20  
0
280.15  
0.00  
0
0.00  
0
0.00  
0
0.00  
0
0.00  
2
-6.00  
0.00  
0
1
-1.00  
0.00  
0
2
10.00  
286.15  
56.95  
200.00  
29.99  
0.00  
0.00  
-5.00  
0.00  
0.00  
0.00  
-6.00  
0
GROSS SALES  
CASH SALES  
CHECK SALES  
R/A 1  
0
14  
1
1
R/A 2  
0
R/A 3  
0
P/O 1  
1
P/O 2  
0
P/O 3  
0
HASH TTL  
AUDACTION  
NOSALE  
0
2
1
CASH-IN-D  
CHECK-IN-D  
FD/S-IN-D  
CHG1-IN-D  
CHG2-IN-D  
CHG3-IN-D  
CHG4-IN-D  
15  
2
51.95  
229.99  
0.00  
0
3
8.20  
2
15.00  
0.00  
0.00  
0
0
CHG5-IN-D  
0
0.00  
66  
Appendices  
SAM52 User's Manual  
CHG6-IN-D  
CHG7-IN-D  
0
0
0.00  
0.00  
CHG8-IN-D  
CHG1 SALES  
CHG2 SALES  
CHG3 SALES  
CHG4 SALES  
CHG5 SALES  
CHG6 SALES  
CHG7 SALES  
CHG8 SALES  
FOREIGN 1  
FOREIGN 2  
FOREIGN 3  
FOREIGN 4  
DRWR TTL  
0
3
2
0
0
0
0
0
0
0
0
0
0
22  
0
0
0
0
0
0
0
0
0
0
0
0
0
0.00  
8.20  
15.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
305.14  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
286.15  
PROMO  
WASTE  
TIP  
TRAIN TTL  
BAL FORWARD  
GUESTS  
P/BAL  
CHECKS PAID  
SERVICE  
MIX&MATCH  
PAYMENT TTL  
OPEN CHK TTL  
GRAND TOTAL  
<End Report>••  
Time Report  
••X1/TIME  
•Hour  
Count  
Amount  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
222.20  
57.95  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
280.15  
00:00 - 00:59  
01:00 - 01:59  
02:00 - 02:59  
03:00 - 03:59  
04:00 - 04:59  
05:00 - 05:59  
06:00 - 06:59  
07:00 - 07:59  
08:00 - 08:59  
09:00 - 09:59  
10:00 - 10:59  
11:00 - 11:59  
12:00 - 12:59  
13:00 - 13:59  
14:00 - 14:59  
15:00 - 15:59  
16:00 - 16:59  
17:00 - 17:59  
18:00 - 18:59  
19:00 - 19:59  
20:00 - 20:59  
21:00 - 21:59  
22:00 - 22:59  
23:00 - 23:59  
TOTALS  
0
0
0
0
0
0
0
0
0
0
9
9
0
0
0
2
0
0
0
0
0
0
0
0
20  
<End Report>••  
SAM52 User's Manual  
Appendices  
67  
PLU Report  
••X1/PLU  
•PLU#  
Count  
6.00  
4.00  
2.00  
3.00  
1.00  
0.00  
3.00  
4.00  
4.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
1.00  
3.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
2.00  
0.00  
0.00  
0.00  
0.00  
Amount  
7.99  
4.19  
3.00  
6.00  
10.00  
0.00  
0.00  
10.99  
0.99  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
5.99  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
6.00  
0.00  
0.00  
0.00  
0.00  
BLT  
0001  
HAMBURGER  
PLU3  
0002  
0003  
0004  
0005  
0006  
0007  
0008  
0009  
0010  
0011  
0012  
0013  
0014  
0015  
0016  
0017  
0018  
0019  
0020  
0021  
0022  
0023  
0024  
0025  
0026  
0027  
0028  
0029  
0030  
PLU4  
PLU5  
PLU6  
PLU7  
LEINENKUGEL  
MOOSEHEAD  
NO MAYO  
MEDIUM WELL  
LETTUCE  
TOMATO  
PLU14  
PLU15  
PLU16  
PLU17  
PLU18  
PLU19  
PLU20  
PLU21  
PLU22  
PLU23  
PLU24  
PLU25  
PLU26  
PLU27  
LARGE PIZZA  
PEPPERONI  
MUSHROOM  
<End Report>••  
Clerk Report  
(Data for One Clerk Only)  
••X1/CLERK  
•Clerk# 1  
NET SALE  
NONTAX  
CLERK 1  
Count  
20  
37  
0
Amount  
280.15  
259.19  
20.96  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
2.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
-6.00  
0.00  
-1.00  
0.00  
10.00  
286.15  
TAX1 SALES  
TAX2 SALES  
TAX3 SALES  
TAX4 SALES  
TAX1  
0
0
0
0
TAX2  
0
TAX3  
0
TAX4  
0
XMPT1 SALES  
XMPT2 SALES  
XMPT3 SALES  
XMPT4 SALES  
EATIN TTL  
TAKEOUT TTL  
DRTHRU TTL  
% 1  
0
0
0
0
2
0
0
0
% 2  
0
% 3  
0
% 4  
0
% 5  
0
CREDIT TAX1  
CREDIT TAX2  
CREDIT TAX3  
CREDIT TAX4  
FD/S CREDIT  
RETURN  
0
0
0
0
0
2
ERROR CORR  
PREVIOUS VD  
VOID MODE  
CANCEL  
0
1
0
2
GROSS SALES  
0
68  
Appendices  
SAM52 User's Manual  
CASH SALES  
CHECK SALES  
R/A 1  
14  
1
1
0
0
1
0
0
0
15  
2
0
3
2
0
0
0
0
0
0
0
0
0
0
22  
0
0
0
0
0
0
0
0
0
1
0
0
56.95  
200.00  
29.99  
0.00  
0.00  
-5.00  
0.00  
0.00  
0.00  
51.95  
229.99  
0.00  
8.20  
15.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
305.14  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0
R/A 2  
R/A 3  
P/O 1  
P/O 2  
P/O 3  
HASH TTL  
CASH-IN-D  
CHECK-IN-D  
FD/S-IN-D  
CHG1 SALES  
CHG2 SALES  
CHG3 SALES  
CHG4 SALES  
CHG5 SALES  
CHG6 SALES  
CHG7 SALES  
CHG8 SALES  
FOREIGN 1  
FOREIGN 2  
FOREIGN 3  
FOREIGN 4  
DRWR TTL  
PROMO  
WASTE  
TIP  
TRAIN TTL  
BAL FORWARD  
GUESTS  
P/BAL  
CHECKS PAID  
SERVICE  
NOSALE  
MIX&MATCH  
PAYMENT TTL  
0
0
Group Report  
••X1/GROUPS  
•Group#  
Count  
Amount  
280.15  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
280.15  
GROUP 1  
47.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
0.00  
47.00  
GROUP 2  
GROUP 3  
GROUP 4  
GROUP 5  
GROUP 6  
GROUP 7  
GROUP 8  
GROUP 9  
GROUP 10  
GROUP 11  
GROUP 12  
GROUP 13  
GROUP 14  
GROUP 15  
GROUP 16  
GROUP 17  
GROUP 18  
GROUP 19  
GROUP 20  
Totals  
<End Report>••  
SAM52 User's Manual  
Appendices  
69  
Troubleshooting Common Problems  
Hardware  
Refer to "Cabling Diagrams" on page 71 to verify that your direct or modem connection  
cable is configured properly.  
Verify that the hardware key is in place. SAM52 will not start if the key is not found. In  
addition, SAM52 will check for the key at various times during an edit/polling session.  
If the key is loose, or has been removed, the program will shut down.  
Note: US Robotics Sportster Modems are recommended for remote connections (for both  
PC and ECR sites).  
Software  
Verify that register software and SAM52 versions are compatible. Due to changes in  
program structures between various register versions, incompatibility issues may arise.  
Samsung ER 5200 Series  
The register port must be set for PC communication. (See Service Mode RS232C port  
programming.)  
A clerk must be signed on.  
Verify that the port settings at the ER-5200 are all default (9600 BAUD, NO PARITY, 8  
DATA BITS, 1 STOP BIT) and that SAM52 is set the same.  
SAM52  
Software  
Create a new store by selecting Create New from the Stores menu. See "Creating a  
New Store" on page 10.  
Set the correct Communication Port and BAUD rate. Be sure that the BAUD rate is  
identical to that set in the register port.  
Only enter a phone number here if you are using a modem to poll data.  
If your PC is using any Microsoft Windows operating systems or any software  
application that has a communications-port configured, (for example a modem,  
mouse or other device) you may have to check on these settings to make sure there is  
not a conflict on the same communications port.  
Enter information in the Modem Initial String field only if you have a modem that  
needs to be properly configured to communicate.  
Verify that store files are uploaded in SAM52. You must Receive (Upload) information  
from the ECR. Refer to "Receive Programs from ECR (Upload)" on page 39.  
If problems persist, try rebooting the PC.  
If you have trouble loading a program from SAM52 to a register, be sure the register  
memory allocation is set large enough for each file.  
70  
Appendices  
SAM52 User's Manual  
Cabling Diagrams  
You can configure cables yourself with the diagram provided here, or you can order the appropriate cables  
from CRS Parts at 1-800-333-4949.  
Direct Connection  
Part # 522035  
Part # 522038  
Samsung  
DB-9M  
PC  
Samsung  
DB-9M  
PC  
DB-9F  
1DCD  
2RXD  
3TXD  
4DTR  
5GND  
6DSR  
7RTS  
8CTS  
9RI  
DB-25F  
1ChGND  
2TXD  
DCD1  
RXD2  
TXD3  
DTR4  
GND5  
DSR6  
RTS7  
CTS8  
VCC9  
DCD1  
RXD2  
TXD3  
DTR4  
GND5  
DSR6  
RTS7  
CTS8  
VCC9  
3RXD  
4RTS  
5CTS  
6DSR  
7GND  
8DCD  
20DTR  
Modem Connection  
Part # 522034  
Samsung  
DB-9M  
MODEM  
DB-25M  
PC  
Modem  
DB-25M  
DCD1  
RXD2  
TXD3  
DTR4  
GND5  
DSR6  
RTS7  
CTS8  
VCC9  
1ChGND  
2TXD  
DCD  
RXD  
TXD  
DTR  
GND  
DSR  
RTS  
CTS  
VCC  
1ChGND  
2TXD  
3RXD  
4RTS  
3RXD  
4RTS  
5CTS  
5CTS  
6DSR  
7GND  
8DCD  
20DTR  
6DSR  
7GND  
8DCD  
20DTR  
SAM52 User's Manual  
Appendices  
71  

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