Radio Shack 997 User Manual

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Cat. No. 43-997 (white) / 998 (black)  
OWNER’S MANUAL  
Please read before using this equipment.  
System 997/998  
45-Memory Caller ID  
with 2-Line Display  
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This symbol is intended to alert you to the  
presence of uninsulated dangerous voltage  
within the product’s enclosure that might be  
of sufficient magnitude to constitute a risk of  
electric shock. Do not open the product’s  
case.  
This symbol is intended to inform you that  
important operating and maintenance in-  
structions are included in the literature ac-  
companying this product.  
!
Your System 997/998 is ETL listed to UL stan-  
dards and meets all applicable FCC standards.  
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FEATURES  
Your RadioShack System 997/998 45-Memory  
Caller ID is the latest in telephone technology.  
The system can display a caller’s telephone num-  
ber, name (if available) and the date and time the  
call was received. It can store up to 45 single  
(number only) or multiple (name and number)  
Caller ID records.  
Your System 997/998 has these features:  
Caller ID Memory  
— stores up to 45 Caller ID  
records with name and number or number only,  
depending on the information your phone compa-  
ny provides.  
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Two-Line Liquid Crystal Display — makes it  
easy to see the caller information and the current  
time and date, all at once.  
Call Counter — shows the number of calls you  
have received.  
New Call Indicator — lets you see at a glance  
that you have new calls.  
Clock — displays the current time and date as  
provided to Caller ID service subscribers by your  
local telephone company.  
Mounting Options — you can place the system  
on a desk or table, or mount it on a wall.  
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Message Waiting — tells you when you have re-  
ceived a voice mail message (if you subscribe to  
the message waiting service from your local  
phone company).  
Note: The Message Waiting feature does not  
work with stutter dial tone service.  
Easy Installation — the system easily connects  
to your telephone line so you can begin using it  
immediately.  
Note: You need four AAA batteries (not supplied)  
to power the System 997/998.  
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We recommend you record your system’s serial  
number here. The number is on the bottom panel.  
Serial Number: _________________________  
Important Caller ID Information  
To use the system’s Caller ID features, you must  
be in an area where Caller ID service is available  
and you must subscribe to the service.  
Where Caller ID is offered, one or more options  
are generally available:  
• caller’s number only  
• caller’s name only  
• caller’s name and number  
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FCC INFORMATION  
We have designed your System 997/998 to con-  
form to federal regulations, and you can connect  
it to most telephone lines. However, each Caller  
ID system (and each device, such as a telephone  
or answering machine) that you connect to the  
telephone line draws power from the line. We re-  
fer to this power draw as the system’s ringer  
equivalence number or REN. The REN is on the  
bottom of your phone.  
If you use more than one phone or other device  
on the line, add up all the RENs. If the total is  
more than five, your phones might not ring. In ru-  
ral areas, a total REN of three might impair ringer  
operation. If ringer operation is impaired, remove  
one of the devices from the line.  
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Your system complies with Part 68 of FCC Rules.  
You must, upon request, provide the Federal  
Communications Commission (FCC) registration  
number and the REN to your phone company.  
These numbers are on the label on the bottom of  
the system.  
Note: You must not connect your System 997/  
998 to:  
• coin-operated systems  
• party-line systems  
• most electronic key telephone systems  
This system complies with the limits for a Class B  
digital device as specified in Part 15 of FCC  
Rules. These limits provide reasonable protection  
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against radio and TV interference in a residential  
area. However, your System 997/998 might  
cause TV or radio interference even when it is  
operating properly. To eliminate interference, you  
can try one or more of the following corrective  
measures:  
• Reorient or relocate the receiving radio or TV  
antenna.  
• Increase the distance between the System  
997/998 and the radio or TV.  
• Use outlets on different electrical circuits for  
the System 997/998 and the radio or TV.  
Contact your local RadioShack store if the prob-  
lem continues.  
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CONTENTS  
Preparation ........................................................ 12  
Installing Batteries ....................................... 12  
Connecting to a Phone ................................ 16  
Connecting to an Answering Machine ......... 17  
Mounting the System ................................... 19  
Operation ........................................................... 22  
Reviewing Call Records .............................. 23  
Caller ID Messages ................................. 25  
Deleting Caller ID Records .......................... 27  
Troubleshooting ................................................ 29  
Care and Maintenance ...................................... 30  
The FCC Wants You to Know ...................... 33  
Lightning ...................................................... 34  
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PREPARATION  
INSTALLING BATTERIES  
You need four AAA batteries (not supplied) to  
power the System 997/998. For the best perfor-  
mance, we recommend alkaline batteries, such  
as RadioShack Cat. No. 23-555.  
Cautions  
:
• Always use fresh batteries of the required  
size and recommended type.  
• Do not mix old and new batteries, different  
types of batteries (standard, alkaline, or re-  
chargeable), or rechargeable batteries of dif-  
ferent capacities.  
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Follow these steps to install batteries.  
1. If you are replacing old batteries, disconnect  
both modular line cords from the System  
997/998.  
2. Use a Phillips screwdriver to remove the  
screw in the battery cover on the bottom of  
the system, then slide the cover off.  
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3. Put four fresh AAA batteries into the com-  
partment as indicated by the polarity sym-  
bols (+ and –) marked inside.  
4. Replace the cover and secure it with the  
screw. If you are replacing the batteries, re-  
connect the modular line cords.  
Replace the batteries when flashes on the dis-  
play or the display dims.  
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Note: If the battery is out of the System 997/998  
for more than about a minute, the time and date  
will be lost (but be reset when you receive the  
next call). The Caller ID records, however, re-  
main in the system’s memory.  
Cautions:  
• Always remove old or weak batteries. Batter-  
ies can leak chemicals that can damage your  
system.  
• Dispose of old batteries promptly and prop-  
erly. Do not burn or bury them.  
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CONNECTING TO A PHONE  
1. Disconnect your telephone’s line cord from  
the modular phone line jack and plug it into  
the system’s PHONE jack.  
2. Plug one end of the supplied modular line  
cord into the system’s LINE jack.  
3. Plug the cord’s other end into the modular  
phone line jack.  
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CONNECTING TO AN  
ANSWERING MACHINE  
1. Disconnect the modular line cord that con-  
nects your answering machine to the modu-  
lar phone line jack, then plug it into the  
system’s PHONE jack.  
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2. Plug one end of the supplied modular line  
cord into the system’s LINE jack.  
3. Plug the cord’s other end into the modular  
phone line jack.  
4. Set your answering machine to answer after  
two or more rings. This gives the System  
997/998 time to record the Caller ID informa-  
tion that the phone company sends between  
the first and second rings.  
Note: Some answering machines block Caller ID  
information from the System 997/998. If this hap-  
pens, you might have to disconnect the answer-  
ing machine.  
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MOUNTING THE SYSTEM  
You can place the System 997/998 on a flat sur-  
face such as a desk, or mount it on a wall.  
Follow these steps to mount the system on a  
wall.  
1. Press in the two tabs on the stand and lift the  
stand to remove it.  
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2. Select a location near the phone line jack,  
then use the supplied template to mark the  
mounting screw locations on the wall.  
3. Drill a hole in the wall at each marked loca-  
tion.  
4. Thread one of the supplied screws into each  
hole, letting the head extend 1/8" from the  
wall.  
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5. Align the slots on the back of the system with  
the screws in the wall. Then gently push the  
system downward to secure it.  
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OPERATION  
If you subscribe to Caller ID service from your  
phone company, the phone company sends infor-  
mation about the caller, as well as the time and  
date, between the first and second rings of every  
call you receive. The System 997/998 displays  
this information and updates the system’s clock.  
(You cannot manually set the date and time.)  
CALLflashes on the display during an incoming  
call, then the Caller ID information appears. After  
20 seconds, the system returns to the clock dis-  
play.  
NEWflashes on the display to show that you have  
received new calls since the last time you re-  
viewed Caller ID records.  
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The System 997/998 can also show other infor-  
mation about the call. See “Caller ID Messages”  
on Page 25.  
REVIEWING CALL RECORDS  
Each time you receive a call, your system stores  
a Caller ID record that you can review later, even  
during a call. A Caller ID record includes:  
• call number  
• time and date of the call  
• caller’s telephone number (if available)  
• caller’s name (if available)  
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Repeatedly press REVIEW  
or  
to scroll  
through the records. The system shows the call-  
er’s number (and name, if available). To see the  
date and time the call was received, press DE-  
LETE/READ. Press DELETE/READ again to return.  
END OF LIST appears when you scroll before  
the first or after the last Caller ID record.  
Note: The System 997/998 shows up to 10 digits  
of an incoming phone number. If the number is  
longer, you see only the last 10 digits.  
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Caller ID Messages  
Display  
Description  
NEW  
CALL XX  
Appears the first time you  
review a new call record.  
(XXis the number of new  
calls.)  
-PRIVATECALL-  
ENDOFLIST  
The caller has blocked  
the Caller ID information  
from being sent.  
Appears when you reach  
the end of your call  
records.  
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Display  
Description  
-----ERROR-----  
The Caller ID information  
was garbled, or there was  
an error during the trans-  
mission of Caller ID infor-  
mation.  
NO CALLS  
Appears when you press  
a REVIEW key if there are  
no Caller ID records in  
the system’s memory.  
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Display  
Description  
MESSAGEWAITING  
Appears when a mes-  
sage is waiting (you must  
subscribe to your phone  
company’s message  
waiting service to see  
this).  
Note: Message Waiting  
feature does not work  
with stutter dial tone ser-  
vice.  
-OUTOFAREA-  
The caller is not within a  
Caller ID service area. No  
caller information  
appears.  
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DELETING CALLER ID  
RECORDS  
To delete a single Caller ID record, repeatedly  
press REVIEW  
or  
until you see the record  
you want to delete, then hold down DELETE/  
READ until the record flashes and disappears  
from the display. The next record appears, or, if  
no other calls are stored, NOCALLSappears.  
To delete all Caller ID records, wait until the Sys-  
tem 997/998 shows the clock display, then hold  
down DELETE/READ for about four seconds.  
ERASE ALL... flashes, then NOCALLS ap-  
pears indicating that all records were deleted.  
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TROUBLESHOOTING  
If your system is not working as it should, these  
suggestions might help you eliminate the prob-  
lem.  
Problem  
Suggestions  
Display is  
blank.  
Replace the batteries.  
You have an Someone picked up a telephone  
incoming  
on the same phone line before  
the system recorded the call  
record. This is not a malfunction.  
call, but do  
not receive  
any Caller ID  
information.  
Check that the system is cor-  
rectly and securely connected.  
Call your phone company to ver-  
ify that your Caller ID service is  
active.  
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CARE AND MAINTENANCE  
Your RadioShack System 997/998 45-Memory  
Caller ID is an example of superior design and  
craftsmanship. The following suggestions will  
help you care for your system so you can enjoy it  
for years.  
Keep the system dry. If it gets wet, wipe  
it dry immediately. Liquids might contain  
minerals that can corrode the electronic  
circuits.  
Use and store the system only in nor-  
mal temperature environments. Tem-  
perature extremes can shorten the life  
of electronic devices, damage batter-  
ies, and distort or melt plastic parts.  
30  
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Keep the system away from dust and  
dirt, which can cause premature wear  
of parts.  
Handle the system gently and carefully.  
Dropping it can damage circuit boards  
and cases and can cause the system to  
work improperly.  
Use only fresh batteries of the required  
size and recommended type. Batteries  
can leak chemicals that damage your  
system’s electronic parts.  
Wipe the system with a damp cloth oc-  
casionally to keep it looking new. Do  
not use harsh chemicals, cleaning sol-  
vents, or strong detergents to clean the  
system.  
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Modifying or tampering with the system’s internal  
components can cause a malfunction and might  
invalidate your system’s warranty and void your  
FCC authorization to operate it. If your system is  
not performing as it should, take it to your local  
RadioShack store for assistance. If the trouble is  
affecting the telephone lines, the phone company  
can ask you to disconnect your system until you  
have resolved the problem.  
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THE FCC WANTS YOU TO  
KNOW  
In the unlikely event that your System 997/998  
causes problems on the telephone line, the tele-  
phone company can disconnect your service.  
The telephone company normally attempts to no-  
tify you in advance. If advance notice is not prac-  
tical, the telephone company notifies you as soon  
as possible and advises you of your right to file a  
complaint with the FCC.  
Also, the telephone company can make changes  
to its lines, equipment, operations, or procedures  
that could affect the operation of this device. The  
telephone company notifies you of these changes  
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in advance so you can take the necessary steps  
to prevent interruption of your telephone service.  
LIGHTNING  
Your system has built-in protection circuits to re-  
duce the risk of damage from surges in telephone  
and power line current. These protection circuits  
meet or exceed the FCC requirements. However,  
lightning striking the telephone or power lines can  
damage your system.  
Lightning damage is not common. Nevertheless,  
if you live in an area that has severe electrical  
storms, we suggest that you unplug the tele-  
phone system during storms to reduce the possi-  
bility of damage.  
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Limited One-Year Warranty  
This product is warranted by RadioShack against manufacturing de-  
fects in material and workmanship under normal use for one (1) year  
from the date of purchase from RadioShack company-owned stores  
and authorized RadioShack franchisees and dealers. EXCEPT AS  
PROVIDED HEREIN, RadioShack MAKES NO EXPRESS WAR-  
RANTIES AND ANY IMPLIED WARRANTIES, INCLUDING THOSE  
OF MERCHANTABILITY AND FITNESS FOR  
A
PARTICULAR  
PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF  
THE WRITTEN LIMITED WARRANTIES CONTAINED HEREIN. EX-  
CEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIA-  
BILITY OR RESPONSIBILITY TO CUSTOMER OR ANY OTHER  
PERSON OR ENTITY WITH RESPECT TO ANY LIABILITY, LOSS  
OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR  
PERFORMANCE OF THE PRODUCT OR ARISING OUT OF ANY  
BREACH OF THIS WARRANTY, INCLUDING, BUT NOT LIMITED  
TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS  
OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY IN-  
DIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAM-  
AGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE  
POSSIBILITY OF SUCH DAMAGES.  
Some states do not allow the limitations on how long an implied war-  
ranty lasts or the exclusion of incidental or consequential damages,  
so the above limitations or exclusions may not apply to you.  
(continued)  
35  
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(continued)  
In the event of a product defect during the warranty period, take the  
product and the RadioShack sales receipt as proof of purchase date  
to any RadioShack store. RadioShack will, at its option, unless oth-  
erwise provided by law: (a) correct the defect by product repair with-  
out charge for parts and labor; (b) replace the product with one of the  
same or similar design; or (c) refund the purchase price. All replaced  
parts and products, and products on which a refund is made, be-  
come the property of RadioShack. New or reconditioned parts and  
products may be used in the performance of warranty service. Re-  
paired or replaced parts and products are warranted for the remain-  
der of the original warranty period. You will be charged for repair or  
replacement of the product made after the expiration of the warranty  
period.  
This warranty does not cover: (a) damage or failure caused by or at-  
tributable to acts of God, abuse, accident, misuse, improper or ab-  
normal usage, failure to follow instructions, improper installation or  
maintenance, alteration, lightning or other incidence of excess volt-  
age or current; (b) any repairs other than those provided by a Ra-  
dioShack Authorized Service Facility; (c) consumables such as  
fuses or batteries; (d) cosmetic damage; (e) transportation, shipping  
or insurance costs; or (f) costs of product removal, installation, set-  
up service adjustment or reinstallation.  
This warranty gives you specific legal rights, and you may also have  
other rights which vary from state to state.  
RadioShack Customer Relations, Dept. W,  
100 Throckmorton St., Suite 600, Fort Worth, TX 76102  
We Service What We Sell  
3/97  
8A8N  
8A7  
Printed in Malaysia  
RadioShack  
A Division of Tandy Corporation  
Fort Worth, Texas 76102  
Printed in Malaysia  

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