®
Plantronics Voyager PRO
User Guide
Welcome
Getting Assistance
Contents
Thank you for purchasing the Plantronics
Voyager PRO headset. This guide contains
instructions for setting up and using your
new headset.
The Plantronics Technical Assistance Center
is ready to assist you. You can find answers to
frequently asked questions, ask a question
using e-mail, receive service over the Internet,
or speak directly with a representative.
1-866-363-BLUE (2583).
Package Contents and Accessories ...........................................iv
Charging Your Headset ................................................................2
Checking the Battery Status ..............................................3
Automatic Battery Status Alerts.........................................3
Pairing Your Headset....................................................................4
Before using this product, please refer to the
For Your Safety guide for important product
safety and charging information.
How to Pair Your Headset with
NOTE If you are considering returning
this headset, please contact the Technical
Assistance Center first.
Your Phone for the First Time ............................................4
Registering Your Product
to register your product online so we can provide
you with the best service and technical support.
Adjusting the Fit ...........................................................................6
Changing Eartips................................................................7
Headset Controls and Indicators..................................................8
Using More Than One Bluetooth Phone ....................................11
How to Initiate a Call ........................................................11
NOTE For pairing your headset, your Passkey
(PIN code) is 0000.
How to Answer a Call While Talking
on the Other Paired Phone...............................................11
Troubleshooting..........................................................................12
Product Specifications ...............................................................13
Limited Warranty ........................................................................14
ii
iii
Package Contents and Accessories
Package Contents and Accessories
Volume Up (+) and
Down (-) Buttons
Mute (press +/- buttons
simultaneously)
Eartip
Soft Gel Eartips (S, M, L)
and Foam Eartip Covers
Call Control Button
Status Indicator LED
Power On/Off
Check Battery Button
AC Charger
(100-240v)
Micro USB Charging Jack
Dual Microphones with Wind Screens
iv
1
Charging Your Headset
Charging Your Headset
Using the AC Charger
Checking the Battery Status
Automatic Battery Status Alerts
Your new headset performs best when fully
charged. Do not use your headset while it is
connected to the charger. While your headset is
charging, the indicator light glows red.
To check the status, the headset must be powered
on. Tap the power button. The indicator light flashes
red to show the battery charge level.
When the battery charge is very low, a tone and
voice prompt in English will automatically occur.
CHArgE IndICATOr LIgHTS
LOW BATTErY WArnIngS
Red Flashes
Battery Level
CHArgIng TIME
Battery Level
Tone
Voice Prompt
2
More than 2/3 full
S
30 minutes of
talk time remaining
(this alert only
occurs during
an active call)
double high
tone every
15 minutes
“Battery Low”
repeats every
30 minutes
1.5 hours ........................
Full charge
1/3 to 2/3 full
S S
30 minutes .....................
Minimum charge
before first use
Less than 1/3 full
S S S
10 minutes
of talk time
remaining
Triple high
tone every
30 seconds
“recharge
Battery” repeats
every 3 minutes
NOTE Always charge at near room temperatures;
never charge battery at temperatures below 0ºC
(32ºF) or above 40ºC (104ºF).
1
2
3
Pairing Your Headset
Pairing Your Headset
Before using your headset for the first
time, you must pair it with your Bluetooth®
enabled phone. Your new headset includes
Plantronics QuickPair™ Technology to simplify
the Bluetooth setup process. The first time
you turn your headset on, your headset
automatically enters pairing mode for 10
minutes. Once paired successfully, your
headset stays on for instant use.
How to Pair Your Headset with Your
Phone for the First Time
3
4
Use the commands on your phone to
locate your headset.
For most phones, select Settings/Tools >
Devices > Bluetooth > PROPlantronics.
See your phone’s user guide for more
information.
SETTINGS
Time and Date
Phone Settings
1
Bluetooth
Sound Settings
Network Services
Security
1
Turn on your phone’s Bluetooth feature.
For most phones, select Settings/Tools >
Connections > Bluetooth > On. See your
phone’s user guide for more information.
Reset Settings
2
If prompted for the Passkey (PIN code),
enter 0000.
Pairing is successful when the indicator on
your headset flashes blue. Your headset is
now connected and ready to use.
2
Turn the headset on (press and hold the
power button until the indicator LED
flashes red/blue) The headset is now in
pairing mode.
If not successfully paired after 10 minutes, your
headset automatically powers off. When you
turn the headset on again, it automatically goes
into pairing mode until successfully paired with
a Bluetooth phone.
BLUETOOTH
BLUETOOTH
Discover/
If you don’t see the red/blue flash, press and
hold the power button to turn your headset
off, and then press and hold the power
button again until you see the red/blue flash.
NOTE To pair your headset with an additional
phone, turn on the phone then repeat steps 2
through 4.
Search
3
PROPlantronics
PASSKEY
4
NOTE This headset is equipped with Secure
Simple Pairing (SSP). If your phone supports SSP,
you will not need to enter a Passkey (PIN code).
0000
4
5
Adjusting the Fit
Adjusting the Fit
Ensure a proper fit for optimal sound clarity
and comfort.
Changing Eartips
The headset comes with the medium eartip
installed, but you can replace it with the optional
small or large eartip provided.
1
Guide the earloop behind your ear and
place the headset so that the speaker
and eartip rest comfortably in your ear.
1
1
To remove the eartip, grip the eartip with
your thumb and forefinger. Gently push
it into the speaker housing and rotate it
a quarter turn to the left. Gently lift the
eartip away from the headpiece.
1
2
For optimal voice clarity, pivot the boom
up or down to point the microphones
toward the corner of your mouth.
2
1
2
To attach a new eartip, align the tabs on
the eartip with the slots on the speaker
housing. Gently push the eartip into
housing while turning it a quarter turn
to the right. The eartip will stop rotating
when it is attached.
The headset can be worn on either ear by
adjusting the mic boom.
2
1
2
Pivot the boom into an upright position.
Rotate the boom and speaker to the
other side of the headset.
2
NOTE The optional foam eartip cover can be
used for a more comfortable and stable fit.
6
7
Headset Controls and Indicators
Headset Controls and Indicators
Action
Indicator LED
Tone
Action
Indicator LED
Tone
Missed call
Tap any button to
clear indicator LED.
Triple purple flash
every 10 seconds for 5
minutes or until cleared
None
Powering on/off
Press power on/off
button 2 seconds.
On: blue glow for 2 seconds
On: ascending tones
Off: descending tones
Off: red glow for 2 seconds
Check if headset is
powered on
Tap call control button
or volume + or - button.
Short blue flash
None
Mute
(during a call)
Press and hold
None
Mute on: sequence starts with the
high-low tones plus voice prompt
“Mute On” (in English). 15 minutes
later just the high-low tones advise
status. Full sequence repeats every
30 minutes until Mute is de-activated.
volume + and - buttons
simultaneously until you
hear status prompt.
Prompts only occur
during an active call.
Call answer/end
Tap call control button.
None
Single low tone followed
by low-low-high tones
Transfer a call from
headset to phone or
from phone to headset 1 second.
While on a call, press
call control button for
None
Single followed by
double low tones
Mute off: high-low tones followed by
voice prompt “Mute Off” (in English).
Reject call Press call control button None
Single low tone
Adjust the volume Tap volume + or -
(during a call) button.
Single blue flash
Tone at each change in volume.
Double tone when min/max volume
level reached.
for 1 second during
incoming call.
WARNING Do not use headsets at high volumes for an extended period of time. Doing so can cause
information on headsets and hearing.
8
9
dUrATIOn: TAP is under 1 second. PRESS is 1-4 seconds as directed.
dUrATIOn: TAP is under 1 second. PRESS is 1-4 seconds as directed.
Headset Controls and Indicators
Using More Than One Bluetooth Phone
Plantronics Voyager PRO supports multipoint
How to Answer a Call While Talking on
the Other Paired Phone
Action
Indicator LED
Tone
technology, which allows you to use one
headset with two different Bluetooth mobile
phones. To pair your headset to a second
phone, see “Pairing Your Headset” on page 4.
Redial
Double-tap call
control button.
None
Double low tone
To answer a second call, the current call must
be terminated or transferred back to the first
phone. To transfer the call, see “Headset
Controls” on page 8.
Voice-activated redial
Press call control
(if supported by phone) button for 1 second.
None
Single low tone (phone
may then prompt you to
say a command)
How to Initiate a Call
NOTE If you choose not to answer the second
call, and you have voice mail on the second
phone, the call will go to voice mail.
Call indicator LED
(enable/disable)
With headset powered Turn indicator on: blue glow
on, press power, increases for 2 seconds.
volume + and - buttons Turn indicator off: blue glow
simultaneously for 1
second.
Single low tone
The headset initiates or redials a call on the
phone that most recently made an outgoing call.
To use the second phone, initiate the call using
the controls on that phone. The second phone
forms an active link with the headset.
fades for 2 seconds
1
2
Terminate the current call.
Tap the call control button.
Reconnect after leaving Tap call control button. Single blue flash
Bluetooth range range for
Single low tone
NOTE The headset cannot place a current call
on hold while answering a call from the second
phone.
Answer the second call.
more than 30 seconds
Tap the call control button again.
TIP To avoid issues switching between calls,
use the call control button on the headset rather
than your phone controls.
10
11
dUrATIOn: TAP is under 1 second. PRESS is 1-4 seconds as directed.
Troubleshooting
Product Specifications
My phone did not
locate the headset.
Turn both your phone and headset off and on, and then repeat the pairing process
on page 4.
Talk time*
Up to 6 hours
Bluetooth profiles
Headset (HSP) and Hands-
Free (HFP)
Standby time*
Range*
Up to 5 days or 120 hours
Up to 33 feet (10 meters)
17.5 grams
I could not enter
Turn both your phone and headset off and on, and then repeat the pairing process
Power
requirements
5V DC – 180 mA
my Passkey/PIN code. on page 4. Your Passkey (PIN code) is 0000.
I cannot hear
caller/dial tone.
The headset may not be turned on. Tap any button. If a blue light flashes then
the headset is on. If not, then press the power on/off button for approximately 2
seconds until you hear a tone or see the indicator glow blue.
Storage/operating 32ºF - 104ºF (0-40ºC)
temperature
Headset weight
Battery type
Rechargeable, non-
replaceable lithium ion
polymer
Charging
temperature
32ºF - 104ºF (0-40ºC)
Your headset battery may be drained. Charge your battery. See “Charging Your
Headset” on page 2.
Your headset was out of range from your phone for more than 30 seconds. Move
back into range and manually reconnect by pressing the call control button.
Charge time
1.5 hours for full charge
* Performance dependent on battery and may vary by
device. Audio quality degrades as you move out of
range and is dependent upon the device with which
the headset is paired.
Bluetooth version
2.1 + EDR (Enhanced Data
Rate) and Secure Simple
Pairing (SSP)
Callers cannot
hear me.
Make sure that the headset is sitting correctly in your ear with the microphone
pointing towards the corner of your mouth. See “Adjusting the Fit” on page 6.
Check that you have not activated the Mute feature. See “Headset Controls” on
page 9.
12
13
Limited Warranty
This warranty covers defects in materials and workmanship of products manufactured, sold or certified by
Plantronics which were purchased and used in the United States and Canada.
The warranty lasts for one year from the date of purchase of the products.
This warranty extends to you only if you are the end user with the original purchase receipt.
We will, at our option, repair or replace the products that do not conform to the warranty. We may use func-
tionally equivalent reconditioned/refurbished/remanufactured/pre-owned or new products or parts.
To obtain service in the U.S., contact Plantronics at 1-866-363-BLUE (2583). To obtain service in Canada call
(800) 540-8363.
Plantronics, Inc.
345 Encinal
Santa Cruz, CA 95060
United States
Tel: 800-544-4660
THIS IS PLANTRONICS’ COMPLETE WARRANTY FOR THE PRODUCTS.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
Please contact your dealer or our service center for the full details of our limited warranty, including items not
covered by this limited warranty.
©2010 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Plantronics Voyager, QuickPair, and
Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. The Bluetooth® word mark and logos
are owned by the Bluetooth SIG, Inc. and any use of such marks by Plantronics, Inc. is under license. All other
trademarks are the property of their respective owners.
Patents US 5,210,791; Patents Pending
81575-01 (02.10)
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