Motorola STB DCX3200 User Manual

USER GUIDE  
DCX3200 High-Definition  
Digital STB  
IMPORTANT SAFETY INSTRUCTIONS  
Read these instructions.  
Keep these instructions.  
Heed all warnings.  
Follow all instructions.  
Do not use this apparatus near water.  
Clean only with dry cloth.  
Do not block any ventilation openings. Install in accordance with the  
manufacturers instructions.  
Do not install near any heat sources such as radiators, heat registers,  
stoves, or other apparatus (including amplifiers) that produce heat.  
Do not defeat the safety purpose of the polarized or grounding-type plug. A  
polarized plug has two blades with one wider than the other. A grounding  
type plug has two blades and a third grounding prong. The wide blade or  
the third prong is provided for your safety. If the provided plug does not fit  
into your outlet, consult an electrician for replacement of the obsolete  
outlet.  
Protect the power cord from being walked on or pinched particularly at  
plugs, convenience receptacles, and the point where they exit from the  
apparatus.  
Only use attachments/accessories specified by the manufacturer.  
Unplug this apparatus during lightning storms or when unused for long  
periods of time.  
Refer all servicing to qualified service personnel. Servicing is required when  
the apparatus has been damaged in any way, such as the power-supply  
cord or plug is damaged, liquid has been spilled or objects have fallen into  
the apparatus, the apparatus has been exposed to rain or moisture, does  
not operate normally, or has been dropped.  
i
IMPORTANT SAFETY CONSIDERATIONS  
The plug is the main disconnect device. It shall remain readily accessible  
and operable.  
The apparatus shall not be exposed to dripping or splashing and no objects  
filled with liquids, such as vases, shall be placed on the apparatus.  
During Transportation to the Subscriber Home  
Transport the cable terminal in its shipping box or an equally padded  
container.  
Do not expose the terminal to rain or moisture.  
During Installation  
Do not place the terminal in an enclosed area where the cooling vents are  
blocked or impede the flow of air through the ventilation openings.  
Install the terminal so that its position does not interfere with its proper  
ventilation. For example, do not place the terminal on a bed, sofa, rug, or  
similar surface that could block the ventilation openings.  
Install the terminal away from heat sources such as radiators, heat registers  
and stoves. Installation of the terminal near consumer electronics devices,  
such as stereo receiver/amplifiers and televisions, is permitted as long as  
the air surrounding the terminal does not exceed 40º C (104º F).  
Place the terminal on a flat surface not prone to vibration or impact.  
Do not install the terminal in an area where condensation occurs.  
To prevent the temporary loss of guide data and cause a temporarily non-  
responding terminal, do not plug the AC power cord into a switched power  
outlet.  
ii  
FCC COMPLIANCE  
Note: This equipment has been tested and found to comply with the limits for a  
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are  
designed to provide reasonable protection against harmful interference in a  
residential installation. This equipment generates uses and can radiate radio  
frequency energy and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio communications. However,  
there is no guarantee that interference will not occur in a particular installation. If  
this equipment does cause harmful interference to radio or television reception,  
which can be determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Caution: Changes or modifications not expressly approved by Motorola for  
compliance could void the user’s authority to operate the equipment.  
This device complies with part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) This device may not cause harmful interference,  
and (2) this device must accept any interference received, including interference  
that may cause undesired operation.  
FCC DECLARATION OF CONFORMITY  
Motorola Inc., Home & Network Mobility, 101 Tournament Drive, Horsham, PA  
19044, 1-215-323-1000, declares that the DCX 3200 set-top complies with 47  
CFR Parts 2 and 15 of the FCC rules as a Class B digital device.  
Canada Industry Canada (IC)  
This Class B digital device complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du  
Canada.  
iii  
CARING FOR THE ENVIRONMENT BY RECYCLING  
When you see this symbol on a Motorola  
product, do not dispose of the product with  
residential or commercial waste.  
Recycling your Motorola  
Equipment  
Please do not dispose of this product with  
your residential or commercial waste. Some  
countries or regions, such as the European  
Union, have set up systems to collect and  
recycle electrical and electronic waste items.  
Contact your local authorities for information  
about practices established for your region. If  
collection systems are not available, call  
Motorola Customer Service for assistance.  
SOFTWARE LICENSE  
IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”)  
CAREFULLY BEFORE YOU USE ANY SOFTWARE, FIRMWARE AND RELATED  
DOCUMENTATION (“SOFTWARE”) PROVIDED WITH MOTOROLA’S DIGITAL  
CABLE RECEIVER OR HOME THEATER SYSTEM (EACH SHALL BE REFERRED  
TO IN THIS LICENSE AS A “RECEIVER”). BY USING THE RECEIVER AND/OR  
USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF  
EACH OF THE TERMS OF THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE  
WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND  
MOTOROLA. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY  
SUBSEQUENT USER OF THIS SOFTWARE.  
IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT  
USE THE SOFTWARE AND (II) RETURN THE RECEIVER AND THE SOFTWARE  
(COLLECTIVELY, “PRODUCT”), INCLUDING ALL COMPONENTS,  
DOCUMENTATION AND ANY OTHER MATERIALS PROVIDED WITH THE  
PRODUCT, TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER, AS THE  
CASE MAY BE, FOR A FULL REFUND.  
The Software includes associated media, any printed materials, and any  
“on-line” or electronic documentation. Software provided by third parties may be  
subject to separate end-user license agreements from the manufacturers of  
such Software. The Software is never sold. Motorola licenses the Software to  
the original customer and to any subsequent licensee for personal use only on  
the terms of this License. Motorola and its third party licensors retain the  
ownership of the Software.  
iv  
You may:  
USE the Software only in connection with the operation of the Product.  
TRANSFER the Software (including all component parts and printed materials)  
permanently to another person, but only if the person agrees to accept all of the  
terms of this License. If you transfer the Software, you must at the same time  
transfer the Product and all copies of the Software (if applicable) to the same  
person or destroy any copies not transferred.  
TERMINATE this License by destroying the original and all copies of the  
Software (if applicable) in whatever form.  
You may not:  
(1) Loan, distribute, rent, lease, give, sublicense or otherwise transfer the  
Software, in whole or in part, to any other person, except as permitted under the  
TRANSFER paragraph above. (2) Copy or translate the User Guide included with  
the Software, other than for personal use. (3) Copy, alter, translate, decompile,  
disassemble or reverse engineer the Software, including but not limited to,  
modifying the Software to make it operate on non-compatible hardware. (4)  
Remove, alter or cause not to be displayed, any copyright notices or startup  
message contained in the Software programs or documentation. (5) Export the  
Software or the Product components in violation of any United States export  
laws.  
The Product is not designed or intended for use in on-line control of aircraft, air  
traffic, aircraft navigation or aircraft communications; or in design, construction,  
operation or maintenance of any nuclear facility. MOTOROLA AND ITS THIRD  
PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF  
FITNESS FOR SUCH USES. YOU REPRESENT AND WARRANT THAT YOU  
SHALL NOT USE THE PRODUCT FOR SUCH PURPOSES.  
Title to this Software, including the ownership of all copyrights, mask work  
rights, patents, trademarks and all other intellectual property rights subsisting in  
the foregoing, and all adaptations to and modifications of the foregoing shall at  
all times remain with Motorola and its third party licensors. Motorola retains all  
rights not expressly licensed under this License. The Software, including any  
images, graphics, photographs, animation, video, audio, music and text  
incorporated therein is owned by Motorola or its third party licensors and is  
protected by United States copyright laws and international treaty provisions.  
Except as otherwise expressly provided in this License, the copying,  
reproduction, distribution or preparation of derivative works of the Software, any  
portion of the Product or the documentation is strictly prohibited by such laws  
and treaty provisions. Nothing in this License constitutes a waiver of Motorola’s  
rights under United States copyright law.  
This License and your rights regarding any matter it addresses are governed by  
the laws of the Commonwealth of Pennsylvania, without reference to conflict of  
laws principles. THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail  
to comply with the terms of this License.  
Motorola is not responsible for any third party software that is provided as a  
bundled application, or otherwise, with the Software or that is downloaded to, or  
otherwise installed on, the Product.  
v
U.S. GOVERNMENT RESTRICTED RIGHTS  
The Product and documentation is provided with RESTRICTED RIGHTS. The  
use, duplication or disclosure by the Government is subject to restrictions as set  
forth in subdivision (c)(1)(ii) of The Rights in Technical Data and Computer  
Software clause at 52.227-7013. The contractor/manufacturer is Motorola, Inc.,  
Home & Network Mobility, 101 Tournament Drive, Horsham, PA 19044.  
© 2008 Motorola, Inc. All rights reserved. No part of this publication may be  
reproduced in any form or by any means or used to make any derivative work  
(such as translation, transformation, or adaptation) without written permission  
from Motorola, Inc.  
MOTOROLA and the Stylized M logo are registered in the US Patent and  
Trademark Office. CableCARDTM, M-CardTM , and DOCSIS® are trademarks or  
registered trademarks of Cable Television Laboratories, Inc. HDMI, the HDMI  
Logo and High0Definition Multimedia Interface are trademarks or registered  
trademarks of HDMI Licensing LLC. Dolby and the double-D symbol are  
registered trademarks of Dolby Laboratories. Macrovison is a  
registered trademark of Macrovision Corporation. All other product or service  
names are the property of their respective owners. All rights reserved.  
© Copyright 2008 Multimedia over Coax Alliance. All Rights Reserved. MoCA  
and the MoCA logo is a trademark of Multimedia over Coax Alliance. The  
Multimedia over Coax Alliance (MoCA), www.mocalliance.org, is an open,  
standard body promoting networking of digital video and entertainment through  
existing coaxial cable in the home.  
Motorola reserves the right to revise this publication and to make changes in  
content from time to time without obligation on the part of Motorola to provide  
notification of such revision or change. Motorola provides this guide without  
warranty of any kind, implied or expressed, including, but not limited to, the  
implied warranties of merchantability and fitness for a particular purpose.  
Motorola may make improvements or changes in the product(s) described in this  
manual at any time  
vi  
CONTENTS  
vii  
1 INTRODUCTION  
Congratulations on receiving a Motorola DCX3200 High-Definition All-  
Digital Cable Set-top box, one of the most advanced interactive digital  
cable set-tops available today. Motorola has merged the extraordinary  
features of digital cable — the seemingly endless programming options,  
interactive program guides, Video on Demand (VOD), commercial-free,  
CD quality music, and the incredible picture quality and sound of High-  
Definition TV (HDTV).  
This set-top includes an “Entertainment Package” that enables a direct  
digital connection to consumer audio and video devices through IEEE-  
1394 and HDMI™ interfaces. Dolby® Digital Plus is supported by the  
HDMI interface and provides 7.1 channels and beyond of enhanced-  
quality audio.  
This User Guide introduces you to the basic features, outlines important  
safeguards, and provides several options for integrating this component  
into your current entertainment system. Please take a few moments to  
read through this User Guide; the configuration diagrams, on-screen  
menu description and troubleshooting section will help you make the  
most of your home entertainment experience.  
To determine which features of digital cable are provided in your  
service area, please check with your local cable operator. They will be  
happy to provide instructions for these optional services.  
Features  
Integrated MoCA™ networking (only available on DCX3200-M  
model)  
HDMI, Component, IEEE-1394, S-Video, Composite, RF  
remod, Digital Audio (S/PDIF), Audio L/R, Ethernet, USB  
1080p 24/30 video decode & output support  
1
 
1 INTRODUCTION  
Front Panel  
1
2
Power —LED displays whether the set-top is on or off  
(standby)  
Data — Triple function LED  
Flashes twice per second to indicate unit is booting  
Flashes once per second to indicate unit is  
provisioning  
Illuminates to indicate one or more set-top boxes and  
or DVR devices are detected on the home network  
3
4
Rec — Unit is in record mode on a home network device  
(only available on DCX3200-M model) with MoCA option  
USB connector  
2
 
1 INTRODUCTION  
Rear Panel  
1
2
3
M-Card — Inserted M-Card  
Audio Out — L/R audio (SDTV)  
®
Digital Audio (Coaxial S/PDIF) — Provides Dolby Digital or  
PCM output  
®
4
Digital Audio (Optical S/PDIF) — Provides Dolby Digital or  
PCM output  
5
6
Ethernet* — Network connection  
Cable In — Connects to cable signal from your service  
provider  
7
External IR Input – Connects to a remote control IR receiver  
cable  
8
Serial — Data test connector (service personnel only)  
IEEE-1394 — Audio and video device connection  
9
10  
RF Out — Ch 3/4 modulated audio/video (SDTV) to TV or  
VCR  
11  
12  
13  
14  
15  
16  
Video outputs / YPbPr — Component video output (HDTV)  
Video Out — Composite Video (SDTV)  
S-Video — Connects to S-Video (SDTV) input of TV or VCR  
HDMI — High-Definition TV (HDTV) connector  
USB* 2.0 — High-Speed peripheral device connection  
Power connector  
* Availability of certain features is dependent upon application support.  
3
 
2 OPERATION  
Turning Power On and Off  
Press POWER on the remote control to turn the DCX set-top on or off  
(standby). Be sure the remote control is in cable mode by pressing  
CABLE before pressing POWER.  
Changing Channels  
You can change channels in three ways:  
Press CHANNEL + or – on the remote control to step through  
the channel selection.  
Enter the number of the channel you wish to view using the  
number keys on the remote control.  
Select the channel in the Interactive Program Guide.  
Adjusting the Volume  
Press VOLUME + or – on the remote control to adjust the volume.  
When you adjust the volume, the volume scale is displayed on the  
screen. Press MUTE on the remote control to toggle the sound on and  
off.  
For best audio quality when using the analog L/R audio outputs, use the  
remote control to set the DCX set-top to approximately three quarters  
of the maximum volume level and then adjust the audio levels on  
external devices such as your TV or A/V receiver.  
Interactive Program Guide  
The Interactive Program Guide displays information about TV programs  
and enables you to access features such as Parental Control or  
Pay-Per-View. Interactive program guides can vary with each cable  
service provider. Refer to the Interactive Program Guide’s instruction  
manual for detailed instructions.  
M-Card™  
The M-Card is required to view cable television programs and  
interactive on-demand programs. The M-Card should not be removed.  
5
 
3 CONNECTING YOUR DCX SET-TOP  
Instructions and diagrams are included for the following connections:  
High-Definition TV (HDTV)  
A/V receiver — Audio  
Standard-Definition TV (SDTV)  
Standard-Definition TV (SDTV) and VCR\DVD Recorder  
A/V receiver, Standard-Definition TV (SDTV), and VCR\DVD  
Recorder  
Before you move or change components on your entertainment  
system, review the following:  
For basic cable connections, use 75-ohm coaxial cables  
equipped with F-type connectors  
Disconnect power from your equipment before connecting or  
changing cable connections  
CAUTION!  
Do not place anything on top of your DCX set-top, especially  
other home entertainment components. Be sure to provide  
adequate ventilation to prevent overheating.  
Video Connection Options  
The DCX set-top offers several different video connection options.  
Component video, HDMI, and IEEE-1394 allow you to view both High-  
Definition and Standard-Definition TV programming. Composite video,  
S-Video, and RF coaxial connections allow you to view only Standard-  
Definition TV programming.  
To determine whether your TV features component video, HDMI, IEEE-  
1394, S-Video, or composite video, check the manual supplied with  
your TV.  
Use the guidelines below to determine the best video connection for  
your home entertainment system.  
Note: Only (1) video connection to the TV is required. HD video can only  
be viewed with HDMI, IEEE-1394, or component video connections.  
7
 
3 CONNECTING YOUR DCX SET-TOP  
HDMI or IEEE-1394 — HDTV and SDTV  
HDMI and IEEE-1394 offer higher quality HD video than  
component video.  
If your TV has an HDMI input, this is for both audio and video.  
Connect a Standard HDMI cable to the TV and to the HDMI  
connector on your DCX set-top.  
HDMI and IEEE-1394 outputs provide video and audio, so no  
separate audio connections are required if you plan to use your  
TV’s speakers as the primary audio source.  
On-screen graphics will not be displayed when you are using  
the IEEE-1394 connection on the rear panel of the DCX set-  
top. Refer to Section 5 for more information.  
If your TV has a DVI input, connect a DVI-to-HDMI adapter or  
cable to the HDMI out connector on the DCX set-top and the  
DVI-HDTV connector on your TV.  
Note: DVI does not provide audio. A separate audio connection  
must be made.  
Component video (YPbPr) — HDTV and SDTV  
The YPbPr connectors on your DCX set-top provide HDTV and  
SDTV component video.  
Note: Component video does not provide audio. A separate  
audio connection must be made.  
S-Video — SDTV  
If a component video input is not available on your TV, use the  
S-Video connection.  
Note: S-Video does not provide audio. A separate audio  
connection must be made.  
8
3 CONNECTING YOUR DCX SET-TOP  
Composite Video (also referred to as Video) — SDTV  
If an S-Video input is not available on your TV, use the  
composite video (video) connection.  
Note: Composite video does not provide audio. A separate  
audio connection must be made.  
RF Output — SDTV  
If no other input is available on your TV, the RF Output of the  
DCX3200 can be connected to the Antenna or Cable Input on  
your TV. The RF Output carries both video and audio. Set your  
TV to channel 3 or 4.  
Connecting HDTV — Single Connection for Video/Audio  
Cable In  
Connect an RF coaxial cable to the cable wall outlet and the cable in  
connector on the DCX set-top.  
HDMI  
If your TV has an HDMI input, this is for both audio and video if you are  
using the TV speakers. Connect a Standard HDMI cable to the TV and  
to the HDMI connector on your DCX set-top.  
IEEE-1394  
If your HDTV has an IEEE-1394 connector, you can use the IEEE-1394  
for both your video and audio connection. Connect an IEEE-1394 cable  
to the IEEE-1394 connector on your HDTV and DCX set-top.  
Note: On-screen graphics will not be displayed when you are using the  
IEEE-1394 connection on the rear panel of the DCX set-top. Refer to  
Section 5 for more information.  
If you have an audio/video receiver and are not using your TV’s  
9
 
3 CONNECTING YOUR DCX SET-TOP  
Connecting Your DCX Set-top to an HDTV — Single Connection  
for Video/Audio  
Choose  
one  
HDMI  
IEEE 1394  
DCX3200  
AUDIO  
OUT  
DIGITAL  
AUDIO  
Y
L
5
4
M-card TM DEVICE ONLY  
Pb  
R
IEEE  
1394  
EXT IR  
IN  
SERIAL  
Pr  
VIDEO OUT  
POWER  
+12 VDC  
RF OUT  
VIDEO  
S-VIDEO  
CABLE IN  
Cable in  
Alternate  
Alternate  
HDTV  
A/V Receiver  
AUDIO  
VIDEO  
VIDEO S-VIDEO  
COMPONENT VIDEO  
DIGITAL AUDIO  
COAX IN  
5.1 CH INPUT  
CENTER  
L
R
L
DVD  
OPTICAL IN  
R
CABLE/TV  
IN  
OUT  
FRONT  
SURROUND SUB-  
WOOFER  
Y
VIDEO  
2
TV/MONITOR  
OUTPUT  
HDMI  
CABLE/  
ANTENNA IN  
IEEE 1394  
HDMI  
Pb  
Pr  
IN  
IN  
VCR  
VIDEO S-VIDEO  
OUT  
OUT  
Alternate  
Note: Only (1) HDTV video/audio connection needs to be made to an  
HDTV.  
Note: On screen graphics will not be displayed when using IEEE-1394  
connection. Refer to Section 5 for more information.  
Note: Solid lines indicate optimum connections.  
Note: Optional HDMI connection to A/V Receiver shown but not  
required.  
10  
 
3 CONNECTING YOUR DCX SET-TOP  
Connecting HDTV — Separate Video/Audio Connections  
Cable In  
Connect an RF coaxial cable to the cable wall outlet and the CABLE IN  
connector on the DCX set-top.  
DVI  
If your TV has a DVI input, use the DVI connection for your video,  
connect a HDMI-to-DVI adapter or cable to the HDMI out connector on  
the DCX set-top and the DVI-HDTV connector on your TV.  
Note: A DVI connection supports only the video connection between  
the DCX set-top and the HDTV.  
To connect your audio connections with your TV speakers, go to Audio  
on the next page.  
To connect your audio connections for an A/V receiver, go to Connecting  
Component Video (YPbPr)  
Connect the component video cables to the Y, Pb, and Pr connectors  
on your HDTV and DCX set-top.  
Note: This connection only supports the video connection between the  
DCX set-top and the HDTV.  
Note: Be sure to match up each signal to the same connection on the  
TV, otherwise the colors will not appear correctly on your TV.  
To connect your audio connections with your TV speakers, go to Audio  
on the next page.  
To connect your audio connections for an A/V receiver, go to Connecting  
11  
 
3 CONNECTING YOUR DCX SET-TOP  
Audio  
If your TV does not have digital audio inputs, connect the stereo audio  
cable to the AUDIO L/R connectors on the DCX3200 set-top and the  
AUDIO L/R connectors on the HDTV.  
If your TV supports digital audio inputs, use the digital audio OPTICAL  
S/PDIF or COAXIAL S/PDIF outputs instead of the AUDIO L/R outputs.  
S/PDIF offers better audio quality, including support for Dolby® Digital  
audio.  
For information on configuring your DCX set-top settings, go to  
12  
 
3 CONNECTING YOUR DCX SET-TOP  
Connecting Your DCX Set-top to an HDTV — Separate  
Video/Audio  
Choose  
one  
L/R audio  
HDMI  
Component  
video  
DCX3200  
AUDIO  
OUT  
DIGITAL  
AUDIO  
Y
L
5
4
M-card TM DEVICE ONLY  
Pb  
R
IEEE  
1394  
EXT IR  
IN  
SERIAL  
Pr  
POWER  
+12 VDC  
RF OUT  
VIDEO OUT  
VIDEO  
S-VIDEO  
CABLE IN  
Cable in  
Alternate  
HDTV  
Component  
Video Input  
Component  
Audio Input  
Y
AUDIO LEFT  
CABLE/  
DVI-D  
Pb  
Pr  
AUDIO RIGHT  
ANTENNA IN  
HDMI-to-DVI  
adapter  
Note: Only (1) video connection and (1) audio connection needs to be  
made to an HDTV.  
Note: Solid lines indicate optimum connections.  
Note: HDMI-to-DVI adapter is not included with the set-top.  
13  
 
3 CONNECTING YOUR DCX SET-TOP  
Connecting Your DCX Set-top to an HDTV — Alternative Audio  
Note: Only (1) audio connection needs to be made.  
Note: Solid lines indicate optimum connections.  
14  
 
3 CONNECTING YOUR DCX SET-TOP  
Connecting an A/V Receiver — Audio  
There are several options available for audio connections to your A/V  
receiver:  
Digital audio (OPTICAL S/PDIF)  
Digital audio (COAXIAL S/PDIF)  
Stereo audio (AUDIO L/R)  
If your A/V receiver supports it, the optical (S/PDIF) or coaxial (S/PDIF)  
digital audio outputs may be used in place of the stereo audio outputs  
(AUDIO L/R). These outputs offer a higher level of audio quality,  
including support for Dolby Digital audio.  
Digital audio optical (S/PDIF) — Connect the optical cable to  
the digital audio optical connector on the DCX set-top and the  
optical connector on the A/V receiver.  
Digital audio coaxial (S/PDIF) — Connect the digital audio  
cable to the digital audio coaxial connector on the DCX set-top  
and the DIGITAL INPUT COAX connector on the A/V receiver.  
Stereo audio — Connect the stereo audio cable to the AUDIO  
L/R connectors on the DCX set-top and the AUDIO L/R  
connectors on the A/V receiver.  
For information on configuring your DCX set-top settings, see  
15  
 
3 CONNECTING YOUR DCX SET-TOP  
Connecting Your DCX Set-top to an A/V Receiver — Audio  
Note: Only (1) audio connection needs to be made to an A/V Receiver.  
Note: Solid lines indicate optimum connections.  
16  
 
3 CONNECTING YOUR DCX SET-TOP  
Connecting an SDTV  
1. Connect the stereo audio cable to the AUDIO L/R connectors  
on the DCX set-top and the AUDIO L/R connectors on the  
Standard-Definition TV (SDTV).  
2. Connect an S-Video cable to the S-Video out connector on the  
DCX set-top and the input S-Video on the TV.  
Note: If the TV does not support S-Video connections, composite video  
connections may be used in place of S-Video connection.  
Note: If the TV does not support S-Video or composite video  
connections, use the RF out connector on the DCX set-top. The RF  
connection carries video and audio.  
These video connection methods do not support HD video. If you have  
17  
 
3 CONNECTING YOUR DCX SET-TOP  
Connecting Your DCX Set-top to an SDTV  
Choose  
one  
Choose  
one  
Video  
(composite)  
RF audio/video  
(coax)  
L/R audio  
S-Video  
DCX3200  
AUDIO  
OUT  
DIGITAL  
AUDIO  
Y
L
5
4
M-card TM DEVICE ONLY  
Pb  
R
IEEE  
1394  
EXT IR  
IN  
SERIAL  
Pr  
VIDEO OUT  
POWER  
+12 VDC  
RF OUT  
VIDEO  
S-VIDEO  
CABLE IN  
Cable in  
Alternate  
Alternate  
Standard-DefinitionTV  
INPUT  
AUDIO LEFT  
AUDIO RIGHT  
VIDEO  
CABLE/  
ANTENNA IN  
S-VIDEO  
Note: S-Video and Composite video require separate audio connections.  
Note: Only (1) video connection and (1) audio connection is required.  
Note: Solid lines indicate optimum connections.  
18  
 
3 CONNECTING YOUR DCX SET-TOP  
Connecting an SDTV and VCR/DVD Recorder  
1. Connect a stereo audio cable to the AUDIO L/R connectors on  
the DCX3200 set-top and the INPUT AUDIO L/R connectors on  
the VCR/DVD recorder.  
2. Connect a composite video cable to the VIDEO OUT connector  
on the DCX3200 set-top and the INPUT VIDEO connector on  
the VCR/DVD recorder.  
3. Connect a stereo audio cable to the OUTPUT AUDIO L/R  
connectors on the VCR/DVD recorder and the INPUT AUDIO  
LEFT and RIGHT connectors on the Standard-Definition TV  
(SDTV).  
4. Connect a composite video cable to the output video  
connector on the VCR/DVD recorder and the input video  
connector on the Standard-Definition TV (SDTV).  
Note: You can also connect using the S-Video connectors if supported  
by your VCR/DVD recorder and SDTV.  
These video connection methods do not support HD video. If you have  
19  
 
3 CONNECTING YOUR DCX SET-TOP  
Connecting Your DCX Set-top to an SDTV and VCR/DVD  
Recorder  
20  
 
3 CONNECTING YOUR DCX SET-TOP  
Connecting an A/V Receiver, SDTV, and VCR/DVD Recorder  
1. Connect a stereo audio cable to the AUDIO OUT L/R  
connectors on the DCX set-top and the INPUT L/R connectors  
on the A/V receiver.  
2. Connect an S-Video cable to the S-Video out connector on the  
DCX set-top and the S-Video connector on the A/V receiver.  
Note: If your A/V Receiver does not support S-Video connections,  
Composite video connections may be used in place of the S-Video  
connection.  
3. Connect a stereo audio cable to the VCR/DVD recorder AUDIO  
OUT L/R connectors on the A/V receiver and the INPUT  
AUDIO L/R connectors on the VCR/DVD recorder.  
4. Connect a stereo audio cable to the AUDIO OUT L/R  
connectors on the VCR/DVD recorder and the VCR AUDIO IN  
L/R connectors on the A/V receiver.  
5. Connect a composite video cable to the INPUT VIDEO  
connector on the VCR/DVD recorder and the composite video  
VCR OUT connector on the A/V receiver.  
6. Connect a composite video cable to the composite VIDEO  
OUT connector on the VCR/DVD recorder and the video VCR  
IN connector on the A/V receiver.  
7. Connect a S-Video cable to the S-Video connector in on the  
Standard-Definition TV (SDTV) and the TV/monitor S-Video out  
connector on the A/V receiver.  
Note: If your TV or A/V receiver does not support S-Video connections.  
Composite video connections may be used in place of S-Video  
connection.  
Note: The digital optical audio (OPTICAL S/PDIF) or digital coaxial audio  
(COAXIAL S/PDIF) outputs may be used in place of the stereo audio  
outputs (AUDIO L/R). These outputs offer a higher level of audio quality,  
including support for Dolby Digital audio.  
These video connection methods do not support HD video. If you have  
21  
 
3 CONNECTING YOUR DCX SET-TOP  
Connecting Your DCX Set-top to an A/V Receiver, SDTV, and  
VCR/DVD Recorder  
Choose  
one  
Video  
(composite)  
L/R audio  
S-Video  
DCX3200  
AUDIO  
OUT  
DIGITAL  
AUDIO  
Y
L
5
4
M-card TM DEVICE ONLY  
Pb  
R
IEEE  
1394  
EXT IR  
IN  
SERIAL  
Pr  
POWER  
+12 VDC  
RF OUT  
VIDEO OUT  
VIDEO  
S-VIDEO  
CABLE IN  
Cable in  
Alternate  
VCR/DVD Recorder  
Standard-DefinitionTV  
INPUT  
AUDIO LEFT  
INPUT  
AUDIO  
OUTPUT  
AUDIO  
CABLE/  
ANTENNA IN  
VIDEO  
VIDEO  
AUDIO RIGHT  
VIDEO  
CABLE/  
To TV  
ANTENNA IN  
L
R
L
R
S-VIDEO  
A/V Receiver  
AUDIO  
VIDEO  
VIDEO S-VIDEO  
COMPONENT VIDEO  
DIGITAL AUDIO  
COAX IN  
5.1 CH INPUT  
CENTER  
L
R
L
DVD  
OPTICAL IN  
R
CABLE/TV  
IN  
OUT  
FRONT  
SURROUND SUB-  
WOOFER  
Y
VIDEO  
2
TV/MONITOR  
OUTPUT  
HDMI  
Pb  
Pr  
IN  
IN  
VCR  
VIDEO S-VIDEO  
OUT  
OUT  
Alternate  
Note: Solid lines indicate optimum connections.  
Note: Consult your A/V receiver manual for additional wiring options or  
constraints when including a VCR/DVD recorder in your configuration.  
22  
 
4 RECORDING YOUR CONNECTIONS  
Use this diagram to record connections between your home  
entertainment components. You can use this diagram to reconnect your  
system if you move the equipment or add new equipment.  
Disconnect the power from the DCX set-top before connecting or  
changing cable connections. Do not place another component or object  
on top of the DCX set-top.  
DCX3200  
AUDIO  
OUT  
DIGITAL  
AUDIO  
Y
L
5
4
M-card TM DEVICE ONLY  
Pb  
R
IEEE  
1394  
EXT IR  
IN  
SERIAL  
Pr  
POWER  
+12 VDC  
RF OUT  
VIDEO OUT  
VIDEO  
S-VIDEO  
CABLE IN  
VCR  
HDTV / Standard-DefinitionTV  
CABLE/  
ANTENNA IN  
L/MONO  
OPTICAL  
SPDIF  
DVI-HDTV  
HDMI  
INPUT  
AUDIO  
OUTPUT  
AUDIO  
R
CABLE/  
ANTENNA IN  
VIDEO  
VIDEO  
L
R
Y
Pb  
Pr  
AUDIO IN  
VIDEO IN  
S-VIDEO IN  
SPDIF  
To TV  
L
R
L
R
AUDIO OUT VIDEO OUT S-VIDEO OUT  
IEEE 1394  
Audio receiver  
DVD  
L
R
CD IN  
AUDIO OUT  
VIDEO OUT  
VIDEO S-VIDEO  
SPEAKER  
CONNECTORS  
AUX IN  
COAX  
OPTICAL  
L
R
IN  
DIGITAL  
ANALOG  
TAPE  
1
OUT  
A/V receiver  
AUDIO  
VIDEO  
VIDEO S-VIDEO  
COMPONENT VIDEO  
DIGITAL AUDIO  
5.1 CH INPUT  
L
R
CENTER  
COAX IN  
L
DVD  
OPTICAL IN  
R
CABLE/TV  
IN  
OUT  
FRONT SURROUND SUB-  
WOOFER  
Y
VIDEO  
2
TV/MONITOR  
OUTPUT  
HDMI  
IN  
Pb  
Pr  
IN  
VCR  
VIDEO S-VIDEO  
OUT  
OUT  
23  
 
4 RECORDING YOUR CONNECTIONS  
Data Devices  
DCX3200  
AUDIO  
OUT  
DIGITAL  
AUDIO  
Y
L
5
4
M-card TM DEVICE ONLY  
Pb  
R
IEEE  
1394  
EXT IR  
IN  
SERIAL  
Pr  
POWER  
+12 VDC  
RF OUT  
VIDEO OUT  
VIDEO  
S-VIDEO  
CABLE IN  
Audio/video  
devices  
USB  
devices  
Note: Do not attempt to connect data devices without contacting your  
service provider. Advanced data features require the proper application  
and network infrastructure to operate.  
Data Features  
In addition to high-quality audio and video, the DCX set-top has the  
capability to deliver high-speed data services such as Internet access,  
e-mail, IP telephony, e-commerce, and home banking.  
Note: Your DCX set-top may be equipped with the interface  
connections illustrated, but their functionality depends on the services  
offered by your service provider.  
24  
 
5 ON-SCREEN GRAPHICS  
Your DCX set-top can generate graphics that overlay the video  
programming or fill the entire television screen. Common examples  
include on-screen menus (such as the User Setting menu), closed  
captions, and interactive program guides. The DCX set-top overlays  
these graphics whenever you open a menu, enable closed captions, or  
scroll through a program grid.  
On-screen graphics are not available on all video output  
combinations.  
On-screen graphics will not be displayed when you are using  
the IEEE-1394 connection on the rear panel of the DCX set-  
top.  
25  
 
6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION  
SETTINGS  
The following describes how to configure the audio (for HDMI  
connections), SD and HD video settings, and closed caption settings for  
the DCX3200.  
Before you adjust the output settings:  
Connect the DCX3200 to the TV and other home  
entertainment devices  
Plug the DCX3200 into an AC power outlet  
Initialize the DCX3200 and authorize it for services  
Turn the TV on  
When using an HDMI connection between the DCX3200 and the  
television, be sure to have the cable connected and the TV powered on  
before adjusting the video settings. Motorola recommends using HDMI  
cables less than 20 meters long.  
To configure the DCX3200 settings on the User Settings menu screen:  
1. Power off the DCX set-top and then immediately press the  
menu key on the remote control. If your TV is on, the  
on-screen User Settings menu lists the DCX3200 settings that  
can be adjusted:  
Note: The User Settings menu indicates whenever an HDMI connection  
is in place between the DCX3200 and another device.  
27  
 
6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS  
When the HDMI connection is not being used the User Settings Menu  
will update to reflect this:  
An example of the User Settings menu when the HDMI output is not  
connected.  
2. Use your remote control to navigate the on-screen display:  
Press the and keys to highlight the setting you wish  
to change.  
Press the key to select an option for that setting.  
To exit the setting and move to another setting, use the  
and keys.  
To exit the menu and save your settings, press the  
POWER or MENU key.  
If the User Settings menu does not display on the HDTV Screen, the TV  
may not support the default video output settings. Connect the set-top  
to a Standard-Definition connection in order to view the menu as  
described in “There is no video on the TV screen” in the  
Troubleshooting section.  
28  
6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS  
The User Settings option follow:  
Setting  
Description  
TV Type  
The TV Type allows you to specify the style of  
television connected to the DCX3200. Options  
include 16:9, 4:3 LETTERBOX, and 4:3 PAN SCAN.  
By default, the 16:9 option is selected. The options  
are used as follows:  
16:9 designates that a widescreen  
television is connected to the DCX3200.  
4:3 LETTERBOX designates that a  
standard-screen television is connected to  
the DCX3200 and that widescreen  
programs should be scaled to fit the  
screen with black bars above and below  
the picture.  
4:3 PAN SCAN designates that a standard  
screen television is connected to the  
DCX3200 and that widescreen programs  
should be cropped so that the picture fills  
the entire screen.  
29  
6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS  
Setting  
Description  
HDMI /  
YPbPr  
Output  
The HDMI/YPbPr Output setting allows you to  
specify the video output format of the DCX3200 for  
all programs (when the 4:3 Override setting is set  
Off or Stretch) or for all widescreen programs (when  
the 4:3 Override is set to 480i or 480p). Options  
include 1080i, 720p, 480p, 480i, and Native. By  
default, the 1080i option is selected.  
The options are used as follows:  
1080i — The DCX3200 will present  
programs in the High-Definition 1080i  
format (1920 x 1080 pixels with interlaced  
scanning at 30 frames per second).  
720p — The DCX3200 will present  
programs in the High-Definition 720p  
format (1280 x 720 pixels with  
progressive scanning at 60 frames per  
second).  
480p — The DCX3200 will present  
programs in the Enhanced-Definition 480p  
format (720 x 480 pixels with progressive  
scanning at 60 frames per second).  
480i — The DCX3200 will present  
programs in the Standard-Definition 480i  
format (720 x 480 pixels with interlaced  
scanning at 30 frames per second).  
Native — The DCX3200 will present  
programs in the format that most closely  
matches their native format according to  
the compatible formats selected from the  
“My TV Supports The Following Formats”  
list (see below). 1080p 24/30 will be  
presented natively.  
Note 1: Some televisions may only support certain  
video formats. Please consult the television’s user  
manual for more information on video format  
compatibility.  
Note 2: The DCX3200 can detect when the HDMI  
connection is in use. If you are not using the HDMI  
connection on the DCX3200, the “HDMI/YPbPr  
Output” setting will display as ”YPbPr Output” in  
the User Settings Menu.  
30  
6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS  
Setting  
Description  
4:3  
Override  
The 4:3 Override setting allows you to specify the  
video output format of the DCX3200 when it is  
tuned to a Standard-Definition program or playing  
back a Standard- Definition program from the DVR.  
Options include 480i, 480p, Stretch, and Off. By  
default, the 480i option is selected.  
The options are used as follows:  
480i — The DCX3200 will present  
Standard-Definition programs in the  
Standard-Definition 480i format (720 x 480  
pixels).  
480p — The DCX3200 will present  
Standard-Definition programs in the  
Enhanced-Definition 480p format (720 x  
480 pixels).  
Stretch — The DCX3200 will automatically  
stretch all Standard-Definition programs to  
a widescreen aspect ratio and present the  
video in the format designated by the  
HDMI/YPbPr Output setting. Note that the  
Stretch option is only available when the  
TV Type setting is 16:9.  
Off — The DCX3200 will create a  
widescreen version of a Standard-  
Definition program by adding black bars to  
the left and the right of the picture and  
present the video in the format  
designated by the HDMI/YPbPr Output  
setting.  
Note 1: Some televisions may only support certain  
video formats. Please consult your television’s user  
manual for more information on format  
compatibility.  
Note 2: If the HDMI/YPbPr Output setting is set to  
either 480i or Native, the 4:3 Override feature is  
disabled and is no longer selectable in the menu.  
The 4:3 Override feature is available when the  
HDMI/YPbPr Output setting is 1080i, 720p, or 480p.  
31  
6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS  
Setting  
Description  
My TV  
Supports  
The  
Following  
Formats  
The My TV Supports The Following Formats  
checklist allows you to configure the Native mode  
operation of the DCX3200. The checklist becomes  
accessible only when the HDMI/YPbPr Output  
setting is set to Native. The DCX3200 is capable of  
delivering all of the video formats listed in this  
checklist depending upon the type of video  
connection (HDMI or YPbPr) being used. By default,  
the 1080i and 480i formats are checked in this  
checklist.  
The options are used as follows:  
1080p30 – The DCX3200 will present  
programs broadcast in the High Definition  
1080p30 format (1920 x 1080 pixels with  
progressive scanning at 30 frames per  
second) using the HDMI connection only.  
The DCX3200 cannot convert any other  
broadcast format to the 1080p30 format.  
1080p24 – The DCX3200 will present  
programs broadcast in the High Definition  
1080p24 format (1920 x 1080 pixels with  
progressive scanning at 24 frames per  
second) using the HDMI connection only.  
The DCX3200 cannot convert any other  
broadcast format to the 1080p24 format.  
1080i – The DCX3200 will present  
programs broadcast in the High Definition  
1080i format using both the HDMI and  
YPbPr connections. The DCX3200 can  
also convert any other broadcast format to  
the 1080i format.  
720p – The DCX3200 will present  
programs broadcast in the High Definition  
720p format using both the HDMI and  
YPbPr connections. The DCX3200 can  
also convert any other broadcast format to  
the 720p format.  
480p – The DCX3200 will present  
programs broadcast in the Enhanced  
Definition 480p format using both the  
HDMI and YPbPr connections. The  
DCX3200 can also convert any other  
broadcast format to the 480p format.  
32  
6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS  
Setting  
Description  
480i – The DCX3200 will present  
programs broadcast in the Standard  
Definition 480i format using both the  
HDMI and YPbPr connections. The  
DCX3200 can also convert any other  
broadcast format to the 480i format.  
Note 1: The DCX3200 cannot provide 1080p30 or  
1080p24 video using the YPbPr output. When using  
the DCX3200 in Native mode, these two formats are  
disabled and inaccessible if there is no HDMI  
connection in place.  
Note 2: When connecting the DCX3200 to an HDMI  
(or DVI) TV, the TV provides the DCX3200 with its  
list of supported video formats. The DCX3200 will  
automatically place a check next to the formats in  
the checklist that it can verify are supported by the  
TV. The checklist may be modified manually after  
the DCX3200 performs the automatic configuration.  
Note 3: While this checklist provides the ability to  
customize the Native mode experience when using  
the DCX3200, it can also result in a loss of video if  
the checklist is modified without a clear  
understanding of the video formats supported by  
the TV. These settings should only be modified by a  
professional installer or someone with a good  
working knowledge of the video formats supported  
by the TV.  
Note 4: When using the DCX3200 in Native mode,  
at least one of the following formats (1080i, 720p,  
480p, 480i) MUST be checked even if one or both of  
the 1080p formats has been checked. The DCX3200  
cannot be configured to provide video only in the  
1080p30 and/or 1080p24 formats. The DCX3200  
also does not support the 1080p60 video format.  
Note 5: The DCX3200 will provide 480i format video  
on the YPbPr output whenever 1080p30 or 1080p24  
format video is being provided on the HDMI output.  
Additional  
HDMI  
Settings  
The Additional HDMI Settings option is available  
whenever an HDMI connection is in place.  
Selecting this option will present a new menu  
screen with settings specific to the HDMI  
connection. These settings are discussed in more  
detail on the following pages.  
33  
6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS  
Setting  
Description  
Closed  
Caption  
The Closed Caption setting turns closed captions off  
or on. When this option is set to Disabled, the  
DCX3200 does not render (draws) closed captions  
on any video output. When this option is set to  
Enabled, the DCX3200 renders (draws) closed  
captions on all video outputs. By default, the  
Disabled option is selected.  
Additional  
Closed  
Caption  
Settings  
The Additional Closed Caption Settings option is  
available whenever the Closed Caption setting is set  
to Enabled. Selecting this option will present a new  
menu screen with settings specific to closed  
captions. These settings are discussed in more  
detail on the following pages.  
Restore All  
Defaults  
To reset all User Settings to their default values,  
move the cursor to this option and press the key.  
An example of the User Settings menu when configured for Native  
mode operation.  
To configure the DCX3200 settings on the Additional HDMI Settings  
menu screen:  
1. With an HDMI connection in place, power off the DCX3200  
and then immediately press the MENU key on the remote  
control.  
34  
6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS  
2. This will display the main User Settings menu.  
3. Move the cursor next to the “Additional HDMI Settings”  
option and press the key.  
An example of the Additional HDMI Settings menu.  
The Additional HDMI Settings menu options are:  
Setting  
Description  
HDMI/DVI  
Mode  
The HDMI/DVI mode settings allows you to optimize  
the HDMI output to work with both DVI-equipped  
televisions and HDMI equipped televisions. By  
default, this option is set to HDMI. The options are  
used as follows:  
HDMI designates that an HDMI television  
is connected to the DCX3200.  
DVI designates that a DVI television is  
connected to the DCX3200 (via an HDMI-  
to-DVI adapter).  
35  
6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS  
Setting  
Description  
Color Space The Color Space setting allows you to adjust the  
color space used by the DCX3200 to generate the  
video signals on the HDMI output. By default, this  
option is set to YCC 4:4:4. The options are used as  
follows:  
YCC 4:4:4 designates that the DCX3200  
will generate video signals within the YCC  
color space.  
RGB designates that the DCX3200 will  
generate video signals within the RGB  
color space.  
Note 1: Adjusting these settings could result in a  
loss of video. Only a professional installer or  
someone with a good working knowledge of the  
color spaces supported by the TV should change  
this setting.  
36  
6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS  
Setting  
Description  
Audio  
Output  
The Audio Output setting allows you to specify the  
digital audio format delivered over the HDMI  
connection by the DCX3200. Options include Auto,  
L-PCM, and Pass Through. By default, the Auto  
option is selected. The options are used as follows:  
Auto designates that the DCX3200 will  
provide the digital audio format specified  
by the connected device (TV or home  
theater receiver) when that device was  
first connected to the DCX3200.  
L-PCM designates that the DCX3200 will  
provide all audio in the Linear Pulse Code  
Modulation digital audio format. The L-  
PCM format is widely supported by most  
HDMI televisions and home theater  
receivers.  
Pass Through designates that the  
DCX3200 will provide the same digital  
audio format on the HDMI output as is  
provided with the program being viewed  
at that time. For example, if the program  
has a Dolby Digital soundtrack, the  
DCX3200 will pass the Dolby Digital audio  
to the HDMI output. This option is most  
useful when connecting the DCX3200 to a  
home theater receiver that has HDMI  
switching capability.  
Note 1: Adjusting these settings could result in a  
loss of audio. Only a professional installer or  
someone with a good working knowledge of the  
digital audio formats supported by the TV and/or  
home theater receiver should change this setting.  
Return To  
Main Page  
Selecting this option will return you to the main User  
Settings menu screen.  
Restore  
Automatic  
Settings  
Selecting this option will restore all of the settings  
on this screen (HDMI/DVI Mode, Color Space, and  
Audio Output) to their default value. Use this option  
if audio and/or video has been lost after adjusting  
these settings from their default values.  
37  
6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS  
To configure the DCX3200 settings on the Additional Closed Caption  
Settings menu screen:  
1. Power off the DCX3200 and then immediately press the  
MENU key on the remote control. This will display the main  
User Settings menu.  
2. Move the cursor next to the “Closed Caption” option and  
adjust this setting to “Enabled.”  
3. The option to enter the Additional Closed Caption Settings  
menu is now available.  
An example of the Additional Closed Caption Settings menu.  
The Additional Closed Caption Settings menu options are:  
Setting  
Description  
Service  
Selection  
Sets the service used by the DCX3200 to render  
(draw) the closed captions:  
Analog: CC1, CC2, CC3, CC4, T1, T2, T3,  
or T4. The default is CC1.  
Digital: PRIMARY LANGUAGE,  
SECONDARY LANGUAGE, 3, 4, 5, or 6.  
The default is PRIMARY LANGUAGE.  
Font Size  
Sets the font size for closed captions. Defaults to  
AUTO. Options are AUTO, STANDARD, LARGE, or  
SMALL.  
38  
6 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS  
Setting  
Description  
Font Style  
Sets the font style for closed captions. Defaults to  
AUTO. Options are AUTO, MONO SERIF,  
PROPORTION SERIF, MONO NO SERIF,  
PROPORTION NO SERIF, CASUAL, CURSIVE, or  
SMALL.  
Font Color  
Sets the font color. Defaults to AUTO. Options are  
AUTO, WHITE, BLACK, RED, GREEN, BLUE,  
YELLOW, MAGENTA, or CYAN.  
Font  
Opacity  
Sets the opacity. Defaults to AUTO. Options are  
AUTO, TRANSPARENT, TRANSLUCENT, SOLID, or  
FLASHING.  
Font Edge  
Type  
Sets the edge appearance — AUTO, NONE,  
RAISED, DEPRESSED, UNIFORM, LEFT  
SHADOWED, or RIGHT SHADOWED. The default is  
AUTO.  
Font Edge  
Color  
Sets the edge color — AUTO, WHITE, BLACK, RED,  
GREEN, BLUE, YELLOW, MAGENTA, or CYAN. The  
default is AUTO.  
Background Sets the background color for closed captions.  
Color  
Defaults to AUTO. Options are AUTO, WHITE,  
BLACK, RED, GREEN, BLUE, YELLOW, MAGENTA,  
or CYAN.  
Background Sets the background opacity for closed captions.  
Opacity  
Defaults to AUTO. Options are AUTO,  
TRANSPARENT, TRANSLUCENT, SOLID, or  
FLASHING.  
Settings  
Sets the default settings for closed captions (AUTO)  
or the settings you have configured (USER).  
Defaults to AUTO. Options are AUTO or USER.  
Return To  
Main Page  
Selecting this option will return you to the main User  
Settings menu screen.  
Restore  
Closed  
Caption  
Defaults  
To reset all of the Additional Closed Caption settings  
to their default values, select this option and press  
the key.  
39  
7 TROUBLESHOOTING  
Before calling your service provider, review this troubleshooting guide.  
This information is to help you quickly solve a problem. If your problem  
still exists, contact your service provider.  
Problem  
Possible Solution  
The DCX set-  
top will not  
power on  
The DCX set-top may have received a software  
update and may not power on while the new  
software is being installed. Try again in a few  
minutes.  
Verify that the AC power cord of the  
external power supply is connected to  
the DCX set-top and an AC outlet.  
Unplug the DCX set-top from the AC  
outlet, plug it back in, and then press  
the POWER button on the remote  
control.  
If the DCX set-top is connected to a  
switched outlet on another unit, verify  
that that unit is powered on. Unplug the  
power cord from the DCX set-top’s AC  
outlet, plug it back it in, and then press  
the POWER button on the remote  
control. It is recommended to use an  
unswitched outlet, if possible.  
The batteries in the remote control may  
be depleted.  
The remote  
control does  
not work  
Verify that the remote control is in “Cable” mode.  
Verify that there are no obstructions between the  
remote control and the DCX set-top. Aim the  
remote control directly at the DCX set-top front  
panel, not the TV or VCR.  
The angle between the remote control and the  
DCX set-top may be too large. Stand in front of  
the DCX set-top and not too far to either side.  
Press and release operation keys one at  
a time, firmly and deliberately.  
Check the batteries in the remote  
control. Install new batteries if needed.  
41  
 
7 TROUBLESHOOTING  
Problem  
Possible Solution  
There is no  
audio when  
viewing cable  
channels  
Verify that the mute button on the remote control  
has not been pressed. Press mute on the remote  
control to restore sound.  
If the DCX set-top audio output is  
connected to the TV, verify that the  
mute button on the TV has not been  
pressed.  
If the DCX set-top audio output is  
connected to a home theater receiver,  
verify that the receiver is set to the  
appropriate input source and the mute  
button on the receiver has not been  
pressed.  
Verify that you have the correct cables  
for the audio connections.  
Verify that the audio cables are firmly  
connected between the DCX set-top  
and the audio playback device (TV,  
receiver, DVD player, etc.).  
There is no  
Not all programs feature full Dolby Digital [5.1] or  
audio from the Dolby Digital Plus [7.1] full surround sound. In  
center and/or  
surround  
some cases, the programs may only contain left  
and right stereo audio.  
speakers of a  
home theater  
receiver  
connected to  
the DCX set-  
top  
Verify that the S/PDIF (coaxial or  
optical) audio cable is firmly connected  
to the DCX set-top and the home  
theater receiver.  
Verify that the home theater receiver is  
set to a surround sound audio mode  
(Dolby Pro Logic ®, Dolby Pro Logic II®,  
Dolby Pro Logic IIx®).  
Verify that the receiver is properly  
configured to work with all connected  
speakers.  
42  
7 TROUBLESHOOTING  
Problem  
Possible Solution  
There is no  
video on the  
TV screen  
Verify that the TV is powered on and set to the  
appropriate input source for the DCX set-top.  
Verify that the DCX set-top is powered on and  
tuned to an authorized cable channel.  
Verify that all video cables between the DCX set-  
top and the TV are firmly connected.  
Verify that the coaxial cable feed is firmly  
connected to the DCX set-top and the wall jack.  
If the DCX set-top video output is  
connected to a home theater unit,  
verify that the home theater unit is  
powered on and set to the appropriate  
input source.  
If the DCX set-top video output is  
connected to a TV through an HDMI  
connection, power off the TV and then  
power off the DCX set-top. Wait one  
second and then power on the devices.  
Not all HDTVs can display every output format  
(1080p, 1080i, 720p, 480p, or 480i) available on  
the DCX set-top. To select a different format:  
1. Ensure that your DCX set-top is plugged  
into a power outlet and is turned off.  
2. Connect the DCX set-top to your  
television using a Standard-Definition  
connector.  
3. Turn on the DCX set-top with your  
remote control.  
4. Press Menu button on the remote  
control.  
5. Press the and keys to display the  
HDMI/YPbPr OUTPUT setting.  
6. Press the key to cycle through the  
available output formats until the HDTV  
connection you would like to use is  
selected..  
43  
7 TROUBLESHOOTING  
Problem  
Possible Solution  
No graphics or If you use the IEEE-1394 connection, on-screen  
program  
graphics, including closed captions and program  
guides, are not displayed by the DCX set-top. On-  
screen graphics and captions may still be overlaid  
by your TV, if enabled. Alternatively, use HDMI or  
component video instead.  
guides appear  
on the TV  
screen  
No closed  
captions  
display  
Verify on the User Settings menu that closed  
captions are enabled on the DCX set-top.  
Verify that closed captions are enabled on the TV.  
Note: Closed captioning may not be available on  
the current program.  
There are  
black bars to  
the right and  
left of the  
picture  
Wide screen TVs display 4:3 programs in this  
format unless set to Stretch. Turn on the 4:3  
OVERRIDE feature in the User Settings menu.  
This enables most wide screen TVs to stretch the  
video to fill the screen (see your TV manual for  
information about stretching 4:3 video).  
If the DCX3200 is connected to a wide  
screen TV, verify that the TV TYPE is  
set to 16:9 in the User Settings menu.  
Many HD programs are broadcast in pillar-box  
format with black bars to the left and right of the  
picture. These programs are broadcast in 16:9 HD  
formats even though the video is not 16:9.  
There are  
black bars  
above and  
below the  
picture  
All 4:3 HDTVs display HD programs in letterbox  
format (black bars above and below the picture)  
because of the shape of the display screen.  
Turn on the 4:3 OVERRIDE feature in  
the User Settings menu. This enables  
most standard screen TVs to display a  
full screen picture when the DCX3200  
is tuned to a 4:3 program.  
Set the TV TYPE to 4:3 Pan-Scan. This  
enables the DCX3200 to remove the  
black bars above and below the picture  
when possible.  
Some SD programs are broadcast in the letterbox  
format with black bars above and below the  
picture. Some widescreen TVs offer a zoom  
feature that may be able to remove the black bars  
(see your TV manual for information about  
zooming 4:3 video).  
44  
7 TROUBLESHOOTING  
Problem  
Possible Solution  
There are  
This may occur on a 4:3 TV if the 4:3 OVERRIDE  
setting is OFF. To set 4:3 SD programming to fill  
the screen, depending on the capabilities of the  
TV, set 4:3 OVERRIDE to 480i or 480p.  
black bars on  
all four sides  
of the picture  
This may occur on a 16:9 TV if the active video for  
an SD broadcast is in letterbox format. To  
confirm, wait for a commercial or look for a  
graphic, such as a network logo. If the  
commercial fills the screen from top to bottom, or  
the graphic appears below the active video, the  
program is being letterboxed by the broadcaster.  
You can minimize this by activating the zoom  
feature on the TV.  
A broadcaster may include black bars on either  
side of a wide screen broadcast. This is called a  
“hybrid” aspect ratio and results in a black border  
surrounding the video on a 4:3 TV. Because this is  
part of the broadcast, the DCX3200 cannot  
correct the video. You may be able to minimize  
the border using the zoom feature on the TV.  
Colors do not  
appear  
correctly  
Be sure to match up each signal to the same  
YPbPr connection on the TV, otherwise the colors  
will not appear correctly on your TV.  
45  
Motorola, Inc.  
101 Tournament Drive  
Horsham, PA 19044 U.S.A.  
547052-001-b  
10/08  

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