DIGITAL QUICK START
Your easy-to-follow guide to setting up
Charter Business™ Digital Cable TV
MOTOROLA HD
DCT5100/DCT6200
Charter Business™ Digital Cable TV SELF-INSTALL GUIDE
Call 800-314-7195
© 2006 Charter Communications, Inc. All Rights Reserved.
Your HD Digital Receiver Back Panel
Safety and Install Tips
The back panel of the HD digital receiver consists of three types of
interfaces — audio, video and data. The following drawing describes the
most commonly used ports.
Safety First
• Do not plug the high-definition digital receiver into an electrical
outlet until after you have connected it to the TV, the cable wall
outlet and any other devices.
1
2
3
4
5
6
• Position the high-definition digital receiver with at least 2
inches of space on all sides to allow the device to properly
cool when operating.
• Ensure that the high-definition digital receiver is not near an
external heat source that could raise the temperature of the unit.
7
8
9
10 11 12
13
KEY
DESCRIPTION
MODEL MAY VARY
• Do not expose the high-definition digital receiver to moisture.
Unplug the receiver before cleaning and avoid using liquid or
aerosol cleaners.
1
TO TV/VCR
This coaxial output connector is used to connect the cable box to
a TV or VCR operating on channel 3 or 4.
2
3
CABLE IN
The CABLE IN connector connects the HD receiver to the cable wall outlet.
AUDIO IN R
AUDIO IN L
These connectors are used to connect the digital receiver between a
peripheral audio device such as a CD player and a stereo tuner or
A/V receiver.
• Use a surge protector.
4
5
SPDIF
The orange coaxial SPDIF connector is a digital output connection
that carries Dolby Digital 5.1 audio or PCM audio. It is used to
connect the digital receiver to a stereo tuner or A/V receiver to
provide surround-sound.
Useful Install Tips
• Connect the high-definition digital video receiver directly to the
cable wall outlet.
VIDEO IN
VIDEO OUT
The VIDEO IN connector accepts an RCA video input from a VCR,
camcorder or other video device. (Not currently enabled.) The VIDEO
OUT connector is used to deliver RCA video to an external device such
as a VCR or TV.
• Be sure that all connections between the TV, VCR, digital receiver
and the cable wall outlet are secure.
6
7
8
9
OUTLET
DVI-D
This AC outlet may be used to plug your TV into the cable box as a
convenient additional outlet.
• There are two different cable options that can be used to deliver HD
video signal to your HDTV. This kit includes standard component
cables which are one of the most common connection options. DVI
cables are optional and sold separately.
Digital Video Interface, connects HD receiver to the HDTV using a DUI
cable. (optional)
AUDIO OUT R The RCA phono-type connectors are used to deliver audio to a
AUDIO OUT L stereo receiver.
Y Pb Pr
a. Component Input Cables
These connectors are used to deliver component video to a HD-ready
TV or monitor. Though capable of delivering standard definition video to
your TV or monitor, these cables are necessary to deliver High-
Definition video.
High-quality video connection that uses three separate
component cables, generally color-coded green, blue
and red. These are also called Y, Pb, Pr Cables.
10 S-VIDEO
This connector is used to deliver high quality, standard definition video
to the external devices that accept S-Video inputs, (optional)
b. DVI Connectors
Digital Video Interface cables are all digital, high-quality
video connectors that are more common on newer high-
definition televisions.
11 OPTICAL
The OPTICAL SPDIF connector is an optical digital output connection that
carries Dolby Digital 5.1 audio or PCM audio. It is used to connect the
cable box to a stereo tuner or A/V receiver to provide surround-sound,
theater style audio. (optional)
SPDIF
12 IEEE 1394
Firewire Digital Interface to connect high-definition monitor or
high-definition television. (optional, not available on all models)
13 POWER INLET Connects the digital receiver to the power cord.
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Installation Diagrams
Installation Diagrams
Connecting the high-definition digital receiver to
an HDTV using a DVI cable
(DVI cable sold separately)
Connecting the high-definition digital receiver to
an HDTV using the included cables
This is a common configuration for HDTV’s which uses the component
cables provided by your Charter Business Quick-Start Install kit.
This is the configuration you will use if you already have a DVI connector for
your HDTV.
What you will need:
What you will need:
1 COAX cable
1 RCA cable
1 DVI cable
1 COAX cable
1 RCA cable
1 Y, Pb, Pr
component
cable
AUDIO IN
VIDEO
OUT
R
L
SPDIF
IN
AUDIO IN
VIDEO
OUT
R
L
SPDIF
IN
IEEE 1394
S-VIDEO
SWITCHED
105/125V
60Hz
4A MAX
500W MAX
IR
TO
IEEE 1394
TV
SWITCHED
105/125V
60Hz
4A MAX
500W MAX
S-VIDEO
TV/VCR
IR
Pass Card
R
L
Y
Pb
Pr
TO
TV
CONVENIENCE
OUTLET
TV/VCR
AUDIO
OUT
CABLE
IN
OPTICAL
SPDIF
Pass Card
R
L
Y
Pb
Pr
USB
CONVENIENCE
OUTLET
AUDIO
OUT
CABLE
IN
OPTICAL
SPDIF
USB
Connects to wall
1
2
2
1
Connects to wall
3
3
HDTV
Video 3
HDTV
Video 3
Note: The exact location of
the ports on your digital
receiver may vary.
Video 1
Video 2
DVI IN
R
L
Note: The exact location of
the ports on your digital
receiver may vary.
DVI IN
R
Video 1
Video 2
Y
S-Video
Video
Y
Pb
Pr
L
S-Video
Pb
Pr
Video
Audio
Cable/
R
L
R
R
L
Antenna IN
Audio
Cable/
R
L
R
R
L
L
Antenna IN
L
STEP ONE: Connect the coax cable between the cable wall outlet and
the CABLE IN port on the high-definition digital receiver.
STEP ONE: Connect the coax cable between the cable wall outlet and
the CABLE IN port on the high-definition digital receiver.
STEP TWO: Locate the Y, Pb, Pr inputs on the HDTV and the Y, Pb, Pr
outputs on the high-definition digital receiver. (Y=green, Pb-blue, Pr-red).
Connect the provided component cable (red, blue green) to the Y, Pb, Pr
OUT ports on the high-definition digital receiver and the corresponding
IN ports on the HDTV.
STEP TWO: Connect the DVI cable between the DVI port on the HD
Receiver and the DVI/HDCP IN port on the HDTV.
STEP THREE: Connect the RCA cables between the DIGITAL AUDIO
OUT R (red)/DIGITAL AUDIO OUT L (white) ports on the high definition
digital receiver with the AUDIO IN R (red)/AUDIO IN L (white) ports
on the HDTV.
STEP THREE: Connect the RCA cables between the DIGITAL AUDIO OUT
R (red)/DIGITAL AUDIO OUT L (white) ports on the high-definition digital
receiver with the AUDIO IN R (red)/AUDIO IN L (white) ports on the HDTV.
STEP FOUR: Plug in and turn on your devices. Select the DVI input
source on your HDTV. See page 9 to program your picture settings.
STEP FOUR: Plug in and turn on your devices. Select the input source on
your HDTV that you used. See page 9 to program your picture settings.
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Installation Diagrams
Installation Diagrams
Connecting the high-definition digital receiver to
an HDTV and an DVD player
Connecting the high-definition digital receiver to
an HDTV and a stereo VCR
This configuration allows you to watch HD and standard-definition video on your
HDTV as well as record and play standard-definition video through your VCR.
If you have a DVD player, connect it directly to the HDTV as indicated below.
What you will need:
What you will need:
1 COAX cable
2 RCA cables
1 Y, Pb, Pr
component
cable
1 COAX cable
1 RCA cables
1 Y, Pb, Pr
component
cable
1
Connects to wall
AUDIO IN
VIDEO
OUT
R
L
SPDIF
IN
IEEE 1394
SWITCHED
S-VIDEO
IR
TO
105/125V
60Hz
4A MAX
500W MAX
TV
TV/VCR
Pass Card
R
L
Y
Pb
Pr
CONVENIENCE
OUTLET
AUDIO
OUT
CABLE
IN
OPTICAL
SPDIF
USB
3
1
VCR
S-Video IN
2
3
Audio IN
Video IN
Cable/
Note: The exact location of
the ports on your digital
receiver may vary.
2
Antenna IN
R
L
Audio OUT
Video OUT
S-Video OUT
Cable/
Antenna OUT
R
L
You may need to turn off your
VCR on for this configuration.
5
HDTV
Video 3
DVI IN
Video 1
Video 2
R
L
Y
S-Video
Video
Pb
Pr
4
Cable/
R
L
R
L
R
L
Antenna IN
Audio
Note: The exact location of the ports on your digital receiver may vary.
Steps ONE, TWO, and THREE: See page 4 for instructions on connecting the HDTV
to the high-definition digital receiver. (You will use the coax cable and Y, Pb, Pr
cables for this step).
STEP ONE: Connect the coax cable between the cable wall outlet and
the CABLE IN port on the high-definition digital receiver.
STEP TWO: Connect the provided component cable between the Y, Pb,
Pr OUT (Y=green, Pb-blue, Pr-red) ports on the high-definition digital
receiver and the corresponding Y, Pb, Pr IN ports on the HDTV.
After connecting your HD digital receiver to your HDTV as demonstrated on
page 4, complete the following steps to connect your DVD player.
STEP THREE: Connect RCA composite cables (red, white, yellow)
between the DIGITAL AUDIO OUT R (red)/DIGITAL AUDIO OUT L (white)
and VIDEO OUT (yellow) ports on the high-definition digital receiver with
the AUDIO IN R (red)/AUDIO IN L (white) and VIDEO IN (yellow) ports
on the VCR.
STEP ONE: Connect the RCA video cable (yellow) between the VIDEO
OUT port on the DVD player and a VIDEO IN port on the HDTV.
STEP TWO: Connect the RCA audio cables (red and white) between the
AUDIO OUT L (white) /AUDIO OUT R (red) ports on the DVD player and
the AUDIO IN L (white) /AUDIO IN R (red) ports on the HDTV.
STEP FOUR: Repeat Step three using a second set of RCA Cables
between the VCR and HDTV.
STEP FIVE: Plug in and turn on your devices. Select the input source on
your HDTV that corresponds with the ports that you used on the back of
your HDTV. See page 9 to program your picture settings.
Note: You might need to select the input ports that you used for this connection
to view DVD content.
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Installation Diagrams
Programming your HD picture settings
Connecting the high-definition digital receiver to
an HDTV and an A/V receiver
To get the best possible audio performance out of your HD service, use an A/V
receiver for sound production. Follow the cabling instructions below.
The final step is tailoring your digital receiver to the capabilities of your HDTV using
the On Screen Menu. This allows the digital receiver to automatically optimize both
Standard and High-Definition video, based on your HDTV and personal preferences.
What you will need:
1 COAX cable
1 RCA cables
1 Y, Pb, Pr
component
cable
The settings shown in this diagram are for
illustrative purposes, and only represent one
possible configuration. Please refer to the
following sections for more setting options.
To access the On Screen Menu, power
ON your HDTV and power OFF the digital
receiver. Press the MENU button on either
your remote control or the digital receiver
front panel to call up the On Screen
Display.* You may use either the digital
receiver front panel or the remote control
to navigate the display:
1
USER SETTINGS
>
TV TYPE
1?:9
1080I
480i
YPbPr OUTPUT
4:3 OVERRIDE
CLOSED CAPTION
OPTIONS:
DISABLED
PEN SIZE
AUTO
AUTO
AUTO
FONT STYLE
FOREGROUND COLOR
FOREGROUND OPACITY AUTO
BACKGROUND COLOR
AUTO
3
•
The arrow on the left indicates the
position of the cursor.
BACKGROUND OPACITY AUTO
2
SERVICE SELECTION
SETTINGS
AUTO
AUTO
RESTORE DEFAULTS
Note: The exact location of
the ports on your digital
receiver may vary.
•
Press the and
buttons to select the
setting you
wish to change.
•
•
Press the button to select an option for that setting.
To exit the setting and move to another setting, use
the
and
buttons.
•
Press the POWER or MENU button to exit the menu and
save your settings.
TV TYPE
The first user setting is TV TYPE.
Your selection tells the digital receiver
what type of TV you have and how
you prefer to watch widescreen
programming. Your choices are 16:9,
4:3 Letterbox, or 4:3 Pan Scan.
STEP ONE: Connect the coax cable between the cable wall outlet and
the CABLE IN port on the high-definition digital receiver.
STEP TWO: Connect the provided component cable to the Y, Pb, Pr OUT
ports (Y=green, Pb-blue, Pr-red) on the high-definition digital receiver and
the corresponding IN ports on the HDTV.
STEP THREE: Connect RCA composite cables between the DIGITAL
AUDIO OUT R (red)/DIGITAL AUDIO OUT L (white) ports on the high-
definition digital receiver with the AUDIO IN R (red)/AUDIO IN L (white)
ports on the A/V Stereo Receiver.
•
•
Choose 16:9 if you have a
widescreen HDTV.
Choose 4:3 Letterbox if you have a
standard TV and you prefer to watch widescreen programming
in its original aspect ratio.
STEP FOUR: Plug in and turn on your devices. Confirm that you have
selected the correct source inputs for each device. See page 9 to
program your picture settings.
* If the On Screen Menu does not appear on your HDTV screen, your TV may not
support the default, standard definition setting (480i). In this case, use the digital
receiver front panel LED to view and change your settings.
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Troubleshooting
Programming your HD picture settings
Problem
Possible Solution
No sound
• Press MUTE on the remote control to restore the volume level.
• Check that the receiver is set to the proper input source.
• Turn your VCR on.
•
Choose 4:3 Pan Scan if you have a
standard screen TV and you prefer
that widescreen programming is
cropped to fill your screen. Think of
this last choice as watching a
theater-style movie that has been
reformatted to fit your standard
screen TV.
No picture
• Check to be sure that all cables are connected properly and that your
TV is tuned to channel 3 or 4, if using the TO TV-VCR
connections. Hand-tighten the cable connections if necessary.
• Check that your component connection cables are not crossed.
Y goes to Y, Pb to Pb and Pr to Pr.
• If connected through the RCA video connection, make sure the cables
are connected properly.
• Turn VCR on/off.
Y Pb Pr OUTPUT
Next, use the down arrow to select Y Pb Pr OUTPUT. This setting indicates
the picture resolution you prefer when watching High-Definition programming.
The choices, listed in order of highest to lowest picture resolution, are
1080i, 720p, 480p, and 480i. Your selection will depend on which format(s)
your HDTV supports. To maximize your high-definition viewing experience,
refer to your television set owner's manual, and use the right arrow button to
choose the setting that indicates the highest picture resolution that your
television will support.
• Ensure that the proper video display format for your TV has been selected.
No Guide or wrong Guide
• Check that your HD receiver is connected directly to the cable wall outlet.
Picture or sound is noisy on one channel
• Reconnect the coax cables and hand-tighten if loose.
4:3 OVERRIDE
Sound from only one stereo speaker
Finally, use the down button arrow to select 4:3 OVERRIDE. By selecting 480i
or 480p you are telling the digital receiver to send Standard Definition
programming to your TV in its original broadcast format. Select OFF and the
cable box will default to the resolution selected in the Y Pb Pr OUTPUT setting
above. To exit and save changes press the POWER or MENU button.
• Hand-tighten or reconnect the cables.
• Ensure that wires are not frayed and plugs are not bent or broken.
No power
• Reconnect the power cord.
• Ensure that the HD receiver is plugged into an active outlet.
For more details on configuring your digital receiver output settings, including
setting Closed Caption preferences, see the User Guide for your HD receiver
Remote control does not work
• Press CABLE on the remote control.
• Ensure that nothing is blocking a clear line of sight between the HD
receiver and the remote control.
• Change the batteries in your remote control and then re-program
your remote control.
Poor audio quality
• Use the remote control to set the HD receiver volume
level to approximately 3/4 of maximum volume level and then adjust
the audio levels on the external devices.
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Notes
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