Mitel Bluetooth Headset 5624 User Manual

MITEL

5624 Wireless Handset

Mitel WiFi System (EMEA)

User Guide

Table of Contents

About Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Elements of the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Features and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Contacting Emergency Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Tips for your Comfort and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Frequency Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Exposure to Radio Frequency Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Chemical Resistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Icons and Text in the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Keys and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1

Off-hook Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1

On-hook and On/Off Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1

Navigation/Confirmation Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1

Sound Off Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1

Mute and PTT Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1

Key Lock and Upper/Lower Case Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1

Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1

Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 2

Multifunction Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 2

Volume Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 2

Alphanumeric Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 2

Headsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 3

Customizing Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Switch the Handset On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 4

Switch the Handset Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 4

Log a Shared Phone On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 4

Turn On/Off the Audible Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 5

Lock/Unlock the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 5

Lock/Unlock the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 6

Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Call List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 7

Make a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 7

Pre-Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 7

Dial Using a Pre-programmed Hot Key, Soft Key or Multifunction Button . . . . . . . . . . . . . .1 7

Dial a Number from the Call List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 7

Dial the Sender of a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 8

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Mitel WiFi System (EMEA) User Guide

Dial a Number from the Local Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 8

Dial a Name from the Central Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 8

Dial a Number from the Company Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 8

Answer a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 9

Answer a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 9

End a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 9

During a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 9

Adjust the Volume during a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 0

Open Contacts during a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 0

Turn on/off the Microphone during a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 0

Lock/Unlock the Keypad during a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 1

Start a New Call during a Conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 1

Call Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 2

Transfer to a New Call (Unsupervised) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 2

Supervised Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 2

Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 3

Answer Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 3

Call Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 4

Advanced Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 5

Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 6

Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 6

Direct Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 6

Group Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 6

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Message List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 7

Receive a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 7

Incoming Message for the 5624 Services License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 7

Incoming Message for all 5624s except for the 5624 Services License . . . . . . . . . . . . . . . .2 7

Read a Stored Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 7

Reply to a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 8

Delete a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 8

Forward a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 8

Call the Sender of the Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 8

Call a Number Included in a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 9

Save a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 9

Write and Send a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 9

Table of Contents

Open a Sent Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 0

Send a Message to Another Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 0

Receive a Message with Request for Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 0

Accept/Reject the Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 0

Message Queuing and Message Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 1

Interactive Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 2

Colored Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 3

Mobile Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 3

Send Mobile Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 3

Send Mobile Data with a Prefix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 4

Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 4

Receive a Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 4

Check the Voice Mail Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 4

One Key Voice Mail Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 4

Alarm Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Push-button Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 5

Acoustic Location Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 5

Test Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 5

Alarm with Location Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 5

Alarm with Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 6

Automatic Call after Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 6

Menu Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Customizing the Menu Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 7

Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 8

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 9

Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 0

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 1

Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 2

Short cuts

Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 3

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 4

In Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 6

Additional In Call Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Navigate the Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Connections Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 7

Headsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 7

In Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 8

Mitel WiFi System (EMEA) User Guide

Calls Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 8

Call List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 8

Missed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 9

Push to Talk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 0

Short Cuts Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 2

Define Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 2

Define Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 3

Define Navigation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 3

Define the Multifunction or Alarm Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 4

Services Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 4

Add a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 4

Edit a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 5

Delete a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 5

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 5

Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 5

Write New Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 7

Unsent Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 7

Sent Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 7

Profiles Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 8

Contacts Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 9

Call a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 9

Add a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 9

Edit a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 0

Delete a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 0

Central Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 0

Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 1

Sound and Alert Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 1

Phone Lock Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 2

Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 4

Time and Date Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 4

Answering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 5

Change Text Size for Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 6

Change the Menu Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 6

Change Owner ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 6

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Operation Notic e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 0

Accessibility and Voice Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 0

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Maintenance of Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 1

Table of Contents

Battery Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 1

Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 1

Charge Spare Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 1

Replace the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 1

Easy Replacement of Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 2

Before Starting the Easy Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 2

Easy Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 3

Attach the Hinge-type Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 5

Attach the Swivel-type Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 5

Attach a Cover without a Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 6

Inde x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 7

vii

Mitel WiFi System (EMEA) User Guide

viii

About Your Phone

This document describes the features and settings of the Mitel 5624 (WiFi) handset. This

feature-rich handset has a color display, telephony, and messaging. It is designed to be used

in demanding environments, such as hospitals, and in office environments.

The 5624 handset is suitable for users who need to readily be reached and/or have a need for

mobile voice and messaging features. It is ideal for applications where the user needs either

one way messaging or needs to interact with other users. The color display enhances and

simplifies the use of the handset.

The 5624 Standard Handset can be upgraded with Services and Personal Alarm with

messaging functions.

Figure 1: 5624 Handset

Caution: The handset/headset must be fully charged before starting regular use.

5624 Wireless Handset User Guide

Elements of the Handset

Multi-function button

This button can be used as a short cut to functions: long or double press modes. In the Protector,

the button is used for sending alarms or dialing pre-defined numbers. See Define the Multifunction

or Alarm Button on page 54 and Push-button Alarm on page 35.

Earpiece speaker

Volume button (up)

To increase the speaker earpiece, headset, and loudspeaker volume

Volume button (down)

To decrease the speaker earpiece, headset, and loudspeaker volume

Mute and PTT button

To turn on/off audible signals in standby mode, or silence the ring signal at incoming call. During

a call, a long press on the button changes between microphone on/off, same as Sound off key.

During a PTT group call, the microphone is open as long as the button is depressed.

Soft keys

The 3 soft keys can be pre-programmed or used with GUI

Call key

To answer a call, to pre-dial a number, and a short cut to the Call list.

Four-way navigation key

Navigation key with Left, Right, Up, Down with Confirmation (in the middle). You can program

these keys for short cuts, except the middle key.

Voice mail access* (System-dependent feature)

Quick access to the handset’s Voice mail by long press

10 Key lock and Upper/Lower case

Combined key lock and Upper/Lower Case This key locks the keypad in combination with the

"Lock" soft key.

11 Microphone

12 Space

Used to add space between text and as a multi-purpose connector

13 Sound off key

To turn on/off audible signals in idle mode, silencing the ring signal at incoming call, and to turn

on/off the microphone during a call.

14 Tactile indicators

There are two tactile indicators to indicate the centre of the key pad

15 On-hook and On/Off key

Combined button: to end a call, to return to standby mode, and to switch the handset on/off by

long press

16 Color display

The full graphic type display is 128 pixels wide and 160 pixels high. The display has multiple colors

and backlighting.

17 Headset connector

The headset connector is used to connect a headset. The headset connector cover protects it

from dust.

18 LED

Indicates incoming call, messaging, low battery, and charging.

About Your Phone

Features and Functions

IMPORTANT:The handset may retain small magnetic objects around the mouth cap or

ear cap region.

Case

The plastic cover parts are made of durable PC/ABS material.

The Mitel WiFi 5624 Handset has the enclosure protection IP44 and it also fulfils IEC

60068-2-32, procedure 1, which makes it drop proof from 1 meter onto concrete. Ascom

approves 12 drops from 1.5 metre.

Antenna

The antenna is integrated inside the handset.

Loudspeaker

The handset has a separate loudspeaker for the Loudspeaking function. It is placed on the

back side of the handset.

Microphone

The microphone is placed on the front bottom side of the handset.

Clip

There are two different belt clip options for the handset: a hinge-type clip (standard), and a

swivel-type clip. Use the clip to attach the handset to a pocket or belt. You can use the handset

without a clip on. See the Mitel 5624 Wireless Handset Configuration Guide.

Battery

The battery is a rechargeable Li-pol battery, placed under a battery cover. See “Replace the

Battery” on page 71.

The battery is fully charged within 2.5 hours. See “Charge the Battery” on page 71.

The battery can be charged separately with a special battery charger. See “Charge Spare

Batteries” on page 71.

5624 Wireless Handset User Guide

Chargers

Desktop Charger

Figure 2: Desktop Charger

You use the DC3 desktop charger to charge the handset and the Mitel 5624 Desktop

Programmer to download new software and synchronize parameters. The units look the same

except that the Desktop Programmer has an USB connection.The handset is fully operational

while placed in the charger.

The charger is delivered with a plug-in power supply and is connected into an ordinary wall

socket.

Note: Use the charger only within the temperature range of +5° C – +40° C.

Caution: Use only the provided power supply.

Rack Charger

The CR3-DAA is a new version of the CR3 Charging Rack:

•

The CR3-DAA Charging Rack charges six 5603/5604/5624 handsets simultaneously and

is used for charging and configuration.

•

The CR3-DBAC Charging Rack charges six 5603/5604/5607/5624 handsets simultaneous-

ly and is used for charging only.

For more information, see the 5603/5604/5607/5624 Rack Charger Installation and Operation

Guide.

Battery Pack Charger

The battery pack charger can charge up to six spare batteries. For more information, see the

5603/5604/5607/5624 Rack Charger Installation and Operation Guide.

About Your Phone

Contacting Emergency Services

This handset, like any wireless phone, communicates using radio signals. As with any wireless

phone, you may not be able to establish a connection under all conditions; therefore, you should

not rely solely on a wireless telephone for essential, emergency communication. The key lock

feature disables the handset keypad and prevents the accidental dialing of numbers that may

result in nuisance calls. It also prevents accidental calls to emergency services numbers like

911, 999, or 112.

To disable the key lock feature, press the

key and then press the Yes softkey.

Currently, mobile IP phones do not support Enhanced 911 (E911) operation. If emergency

services are required, it is necessary to keep the system administrator and location database

up-to-date.

Tips for your Comfort and Safety

Don't Cradle the Handset!

Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you

cradle the handset between your ear and shoulder. If you use your phone a lot, you may find

it more comfortable to use a headset. See the section on headset usage elsewhere in this guide

for more information.

Protect your Hearing

Your phone has a control for adjusting the volume of the handset receiver or headset. Because

continuous exposure to loud sounds can contribute to hearing loss, keep the volume at a

moderate level.

Frequency Range

The handset is a radio transmitter and receiver. When it is on, it receives and sends out radio

frequency (RF) energy. The handset operates on different frequency ranges depending on

market and employs commonly used modulation techniques:

b/g: 2400–2483.5 MHz (Ch 1–13) and

a: 5150–5350 MHz (Ch 36, 40, 44, 48, 52, 56, 60,

64), 5470–5710 MHz (Ch 100, 104, 108, 112,

116, 120, 124, 128, 132, 136, 140)

USA/CAN

b/g: 2400–2483.5 MHz (Ch 1–11) and

a: 5150–5350 MHz (Ch 36, 40, 44, 48, 52, 56, 60,

64), 5470–5710 MHz (Ch 100, 104, 108, 112,

116, 120, 124, 128, 132, 136, 140), 5725–5875

(Ch 149, 153, 157, 161, 165)

Note: DFS channels should be avoided as Mobile devices are prevented from using

these channels without a period of listening to ensure radar avoidance. This listening

timecausesdelaysintheabilitytocommunicate withtheWiFiinfrastructureandtherefore

are not suitable for voice. Instead configure the PP to use UNII-1 channels.

5624 Wireless Handset User Guide

Exposure to Radio Frequency Signals

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled

environment. This device complies with FCC SAR limit of 1.6 W/kg. The maximum SAR value

measured when used at the ear is 1.02 W/kg. The telephone has also been tested when worn

on the body using belt clip. The maximum measured SAR value in this configuration is 0.689

W/kg. This device must not be co-located or operating in conjunction with any other antenna

or transmitter.

Use of non-Mitel approved accessories may violate the FCC and IC guidelines for RF exposure

and should be avoided.

Environmental Requirements

5624 Handset

•

Only use the handset in temperatures between -10° C to +55° C (14° F to 131° F).

Avoid exposing the handset for direct sunlight or close to other heat sources.

Connect AC (power supply) to the desktop battery charger only to designated power sourc-

es as indicated on the product.

•

Never change the AC cord or plug. If the plug does not fit into the outlet, have a proper

outlet installed by a qualified electrician. Improper connection increases the risk of electric

shock.

Avoid volume levels that may be harmful to your hearing. Exposure to excessive sound

pressure from a handset's earpiece or headset may cause permanently hearing loss.

•

Do not expose the handset to open flame.

Keep the handset away from excessive heat and moisture.

Avoid sudden temperature changes to prevent condensation in the handset. It is recom-

mended to put the handset into an air tight plastic bag until the temperature is adjusted, for

example, when entering or leaving a cold/heated building on a warm/cold day.

•

Protect your handset from aggressive liquids and vapors.

If the handset has been exposed for water or condensation, remove the battery immediately

and let it dry completely before re-inserting the battery.

•

The handset may retain small metal objects around the mouth cap or ear cap region.

Keep the handset away from strong electromagnetic fields.

Do not place a cold handset in a charger.

About Your Phone

Chemical Resistance

The alpha and numeric characters printed on the exterior of the handset have been tested and

found resistant to chipping, fading or wearing off when the handset is treated with common

cleaners and disinfectants or perspiration. The following chemicals have shown no harmful

effect:

•

3% Hydrochloric Acid

M-alcohol (70% Methylated Ethanol)

60% Chlorhexidin 0.5mg/ml

Acetone can be damaging to the plastic casing of the handset and should not be used.

Icons and Text in the Display

All functions and settings available to the user are shown as icons and text in the display. The

display normally displays date and time, the Owner ID and handset number. The Owner ID can

manually be set by the user.

Figure 3: Display Configuration in Standby Mode

The Status bar (1) is used for icons which give the user information about signal strength,

missed calls, new messages, phone lock, key lock, sound off, time and battery status. This row

is always visible in all screens.

The Header bar (2) displays the current date, headset connection, and system connection.

During call it also displays microphone on and loudspeaker on.

The Active area (3) is used for information such as the name of the system to which the handset

isconnected. Auseridentityprovidedfromthe systemand/oranOwnerIDcanalsobedisplayed

if configured in the Settings menu. This is also the area for dialog window text, for example

"missed calls", or to confirm an action.

The Scroll bar (4) is placed to the right of the "Active area". It becomes visible when a menu

screen has more than six menus, or if the complete text in a message cannot be displayed on

the screen simultaneously.

The Soft key bar (5) is used for soft keys which can be used as short cuts for functions in the

handset. See the Mitel 5624 Wireless Handset Configuration Guide.

5624 Wireless Handset User Guide

Icons

“Signal strength” icon is visible in the upper left corner. The staples shown in display

depend on the signal strength.

“Full battery” icon appears in upper right corner

"Low battery warning” icon is shown when the battery has 10% or less remaining capacity

"Empty battery warning" icon flashes when the battery has 5% or less remaining capacity

“Sound off” icon appears when the Sound off key or Mute button is pressed

"Microphone off" icon indicates a silenced microphone. It appears after a long press on the

Sound off key, or Mute button during a call

During a PTT call, the microphone is silenced when the PTT button is released

“Loudspeaking” icon appears in the soft key bar during a call. Pressing this icon turns on

the loudspeaker.

“Loudspeaking off” icon appears after the soft key for the Loudspeaking icon is pressed.

Pressing this icon turns off the loudspeaker.

“Headset connected” icon indicates that a corded headset is connected to the handset.

“New message” icon or “Interactive message” icon indicates that a new text message(s)

has arrived. The icon remains in the status bar until all new messages in the inbox are read.

"New Message with Request for answer" icon in front of a message indicates the message

must be acknowledged or rejected.

"New Message, High priority" icon included with New message icon indicates message is

of high priority

"New Message, Alarm priority" icon included with New message icon indicates the alarm

priority of a message.

Voice mail message” icon appears in the message box when voice mails are received. The

icon remains until you listen to your the voice mail.

“Read message” icon or “Read Interactive message” icon in front of a message shows that

the message was already read.

"Sent message" icon.

"New colored message" icon indicates that a new colored text message(s) has arrived. The

messages can be labeled with different colors.

About Your Phone

"Read colored message" icon indicates that a colored text message(s) has been read. The

messages can be labeled with different colors.

"Profile active" icon.

“Missed call” icon is added to all missed calls in the call list.

“Incoming call” icon is added to all answered calls in the call list.

“Outgoing call” icon is added to all outgoing calls in the call list.

“Missed call” icon indicates missed calls in the status bar.

“Connected call” icon indicates an ongoing call.

“Call on hold” icon indicates a paused call

“Call diverted” icon indicates that all calls are diverted to another 5624 Handset.

“To contacts” icon indicates a soft key function that opens the contact list.

“Locked keypad ” icon indicates a locked keypad.

"Locked entry" icon indicates that the contact can not be edited or deleted by the user.

“Locked handset” icon indicates a locked handset.

"Personal Services" icon indicates the handset has a 5624 Personal Services license.

"Personal Alarm" icon indicates the handset has a 5624 Personal Alarm license.

Menu icons

The ”Contacts” menu contains all of the names/numbers in the local phonebook. In

addition, a company phonebook* with up to 1000 entries can be downloaded to the handset

using the Portable Device Manager (PDM). You can is also access a central phonebook*

from the "Contacts" menu.

The "Services" menu contains menu short cuts used to customize your phone

Only available if the Services or Alarms licenses are installed.

The “Messaging” menu contains all message handling such as reading and writing

messages

Only available if the Services or Alarms licenses are installed.

5624 Wireless Handset User Guide

The “Calls” menu contains the Call list, Missed calls, Presence*, and Diverted calls*.

The “Connections” menu contains headset selection, system selection, and In charger

selection.

The “Settings” menu contains personal handset settings such as changing the ringer

volume and selecting a language

The ”Short cuts" menu contains short cuts for the soft keys, hot keys, navigation keys, and

the Multifunction button.

The “Profiles” menu allows you to add four different profiles. There are no default profiles.

* System dependent

About Your Phone

Keys and Buttons

Off-hook Key

This key is used to answer calls, to pre-dial numbers and as a short cut to the Call

list. One short press in standby mode opens the call list.

On-hook and On/Off Keys

This key is used to disconnect calls and return to the main screen. A long press in

standby mode switches the handset on/off.

Navigation/Confirmation Key

This key is used to step in the menu and is used when working in text mode.

, and are used for stepping left/right and up/down in the menu. The

navigation key can be programmed. is (by default) a short cut to the inbox and

is a short cut to Call contact. During a call you can increase/decrease the volume

by pressing

and

Sound Off Key

A long press on the Sound off Key in idle mode toggles between ring signal on/off.

When you receive an incoming call, a long press on the key silences the ring signal.

During a call, a long press on the key changes between microphone on/off.

Mute and PTT Button

A long press on the Mute button in idle mode changes between ring signal on/off.

When an incoming call is received a long press on the button silences the ring

signal. During a call, a long press on the button changes between microphone

on/off.

During a PTT call, the microphone is silenced when the PTT button is released.

Key Lock and Upper/Lower Case Key

This key locks the keypad in combination with the soft key "Lock". It is also used

for switching between upper/lower case and digits.

Soft Keys

Call

List

Soft keys

Figure 4: Soft Keys

Thethreesoftkeysarelocatedjustbeneaththedisplay. Thefunctionofeachsoftkeyisindicated

by text in the display just above the keys.

In standby mode, the soft keys can be used for specific functions defined by the user of the

handset.

5624 Wireless Handset User Guide

Hot Keys

Any key "0", "2" - "9" can be set to a hot key. A long press on any of these numbers in stand

by mode provides a short cut to the Call contact list. The list is in alphabetic order. Which key

you press depends on where the contact appears in the list.

A hot key can be programmed to give access to frequently used functions such as dialing a

specific handset number, a short cut on the menu, or sending an SMS.

Multifunction Button

Note: This feature does not apply to the 5624 Personal Alarm license.

This button can be used as a short cut to functions and has long and double press modes as

defined by the user of the handset. If the button is defined, it can be used in standby mode only.

Volume Button

The two buttons on the upper left side of the handset are used for increasing/decreasing the

earpiece, headset, and loudspeaker volume.

Alphanumeric Keys

Figure 5: Available Characters

Note: Depending on the selected menu language, other characters can be available.

This means that the character order can differ from the table above.

About Your Phone

In Standby Mode and Number Input Mode

•

A short press on a key enables you to enter the digits “0” - “9” and the characters * and #.

You enter a pause in the number input mode by a long press on the # key. A pause is

indicated by a "P" in the display.

In Text Input Mode

•

A short press on a key 0-9, displays the first available character on that specific key. The

marked character is selected after a timeout, or when another key is pressed.

•

You change to upper/lower case, by pressing the * key before entering the character. The

* key can also be used to display only the digits.

•

To add space in the text, make a short press on key 0.

The first character entered in a message, or when adding/editing a name in the Contacts

menu, will be an upper level character followed by lower level characters (unless the * key

is pressed before you enter the character). To switch between Abc, ABC, abc, and 123 you

press the * key.

•

A long press on the #-key displays special characters.

Headsets

If you will use your handset frequently, we recommended you use a headset so you have both

hands free. The headset comes in two versions: microphone integrated in the cable or

microphone on a boom. You can use any headset with a 2.5 mm connector and configure

options for the headset using the user’s headset profile.

In order to achieve optimal audio quality with your headset we recommend you select the

corresponding headset profile. See the Mitel 5624 Wireless Handset Configuration Guide for

more information.

5624 Wireless Handset User Guide

Customizing Your Phone

Switch the Handset On

When the handset is switched off:

1. Press and hold the On-hook key

When pressing the On-hook key, the handset vibrates and the display lights ups.

2. Press "Yes" to confirm.

Switch the Handset Off

Note: If the handset is a shared phone, it must first be logged out to be able to switch

off the handset. See the Mitel 5624 Wireless Handset Configuration Guide.

1. Press and hold the On-hook key

The "Switch off?" window appears.

2. Press "Yes" to confirm.

Log a Shared Phone On/Off

Note: This feature requires that the parameter "Phone mode" is configured. See the Mitel

5624 Wireless Handset Configuration Guide.

The shared phone feature allows more than one user to use a handset. All parameters and

settingsthataresetintheDeviceManagerareloadedontothehandsetuponlogon. Parameters

that are changed in the handset by a logged-in user are stored by the Device Manager. When

the handset is logged out or switched off, the message list and call list in the handset disappears

and will be empty when a new user logs onto the handset.

The 5624 handsets are configured to be shared using the Device Manager. When a handset

is configured to be a shared phone, it can be used by any shared phone user in the system.

The user profile must have the “personal phone” parameter disabled. If the user is configured

as personal (that is, not shared), the handset will become a personal phone upon first log on.

Customizing Your Phone

Log On a Handset

Before you log on to the handset, ensure it has been switched on. See the Mitel 5624 Wireless

Handset Configuration Guide for more information.

1. When the "Login?" window appears, press "Yes".

2. Enter the user name.

3. If required, enter the password.

4. Navigate by using Up and Down on the Navigation key.

5. Press “Log in”.

If the handset does not find the WLAN upon start-up a “No Network” window appears. If the

handset does not receive an IP address from the system a “No Access” window appears.

Log Off a Handset

Note: The handset must be in idle mode. While in a menu, press the End key to return to idle

mode.

1. Press and hold

2. When the "Log off?" window appears, press "Yes".

Turn On/Off the Audible Signal

The handset must be in idle mode. A long press on the

ring signal on/off.

in idle mode toggles the

The

icon indicates a silenced handset.

Lock/Unlock the Keypad

Lock/Unlock the Keypad in Idle Mode

You can lock keys to prevent you from accidentally pressing them.

1. Press

2. Press "Lock".

Unlock keypad

1. Press

2. Press "Yes".

Note: You can answer/close an incoming call and/or press the alarm button while the

keypad is locked. If configured in Portable Device Manager (PDM), you can call a

pre-defined emergency number while the keypad is locked. See the Mitel 5624 Wireless

Handset Configuration Guide.

5624 Wireless Handset User Guide

Lock/Unlock the Keypad during a Call

To prevent accidentally pressing keys you can lock keys during a call. This is useful when

wearing a a headset and a handset attached to a pocket or belt.

Lock the Keypad

1. Press

2. Press "Lock".

Unlock Keypad

1. Press

2. Press "Yes".

Note: You can press the volume buttons and the mute button during the call. If the 5624

Personal Alarm license is used it is also possible to press the alarm button.

Lock/Unlock the Handset

The handset can be protected from unauthorized use.

1. Enter the “Settings” menu. See the Mitel 5624 Wireless Handset Configuration Guide.

2. Select “Locks”

3. Select “Phone lock”.

4. Select "Auto phone lock"

5. Select "On", "On in charger", or "Off".

6. Enter your PIN code.

7. Press "OK".

Note: If the handset is configured in PDM you can call a pre-defined emergency number

while the handset is locked. See the Mitel 5624 Wireless Handset Configuration Guide.

Making and Answering Calls

Call List

1. Press "Menu’,

2. Select "Calls"

3. Select "Call list".

4. Select a number.

5. Press

or the "Call" soft key to dial. The number can be edited before the call is dialled.

Press "More" and select "Edit number". The 25 last received, dialled, or missed calls are

stored in a call list. See the Mitel 5624 Wireless Handset Configuration Guide.

Make a Call

Pre-Dial

Enter the number on the handset and press

to get the line. The number is shown on the

display while dialling. If required, you can press the "Clear" soft key to erase the number. You

can use the navigation key to step and add/delete a digit in the middle of a number.

You can turn on the tone sender in a pre-dialled number with a long press on the *-key.

Dial Using a Pre-programmed Hot Key, Soft Key or Multifunction Button

Note: The Multifunction button does not apply to the 5624 Personal Alarm license.

The Multifunction button, hot keys, and soft keys can be programmed with a handset number.

Press the pre-programmed hot key, soft key or Multifunction button to dial the number. The call

will automatically be connected.

Dial a Number from the Call List

1. Press

2. Select a number and press

or the "Call" soft key to dial.

The number can be edited before the call starts.

3. Press "More".

4. Select "Edit number".

5624 Wireless Handset User Guide

Dial the Sender of a Message

You can call the sender of a message stored in the message list, from the Messaging menu.

1. Open the menu by pressing the confirmation button, or press "Menu".

2. Select "Messaging".

3. Select "Inbox".

4. Select a message from the list.

5. Select "View".

6. Select "More".

7. Select "Call sender".

Dial a Number from the Local Phonebook

1. Press "Menu".

2. Select "Contacts".

3. Select "Call contact".

4. Select a contact from list, or search name/number by entering characters in the "Search"

field.

5. Press the "Call" or the Off-hook soft key to make the call.

Dial a Name from the Central Phonebook

1. Press “Menu”.

2. Select “Contacts”.

3. Select "Central phonebook".

4. Select "Search by name".

5. Enter the first name and/or the last name. The whole name does not have to be entered.

6. Press “Search”.

7. Press the "Call" or the Off-hook soft key to make the call.

Dial a Number from the Company Phonebook

1. Press “Menu”.

2. Select "Contacts".

3. Select "Call contact".

4. The local and company phonebook appears in the same list but the company names are

indicated by a “Locked entry” icon

in front of the name. Select a contact from the list or

search for the name/number by entering characters in the "Search" field.

5. Press the "Call" or the Off-hook soft key to make the call.

Making and Answering Calls

Answer a Call

The flashing LED, accompanied by a ring signal and/or a vibrating handset, notifies you of calls.

The ring signal and vibrator can be disabled. The calling party’s handset number or name is

shown. The name will be shown if the calling party’s handset number is stored in the local

phonebook. When a headset is connected to the handset, the answering button on the headset

can be used to answer the call.

Other answering methods can be specified in the Settings menu. See the Mitel 5624 Wireless

Handset Configuration Guide. The answering methods are Automatically, Loudspeaking, and

Quick answer.

When “Automatically” is enabled, all incoming calls are connected automatically.

Answer a Call

When the signal sounds press

to answer the call, or press the

soft key to answer the

call in loudspeaking mode. The name/number of the calling party appears if calling line

information is available.

End a Call

Press

to end the call.

The duration of the call is shown in the display. The total time of the call can also be retrieved

from the Calls menu > Call time.

During a Call

Note: Some of these functions are system dependent. The parameters are set up in

PDM. See the Mitel 5624 Wireless Handset Configuration Guide, and the Mitel Portable

Device Manager Installation and Maintenance Guide.

Additional In-call functions can be added by the administrator.

If the handset is configured in PDM you can call a pre-defined emergency number while the

handset/keypad is locked. During the ongoing emergency call, the "More" soft key is disabled.

5624 Wireless Handset User Guide

Adjust the Volume during a Call

Pressthe"Volumeup"buttontoincreasethevolume, andthe"Volumedown"buttontodecrease

the volume. The handset will now store and keep the new volume level. You can also use the

navigation keys and to adjust the volume.

Open Contacts during a Call

1. Press the "More" soft key.

2. Select "Contacts".

3. Press "Select".

4. Select "Call contact" to search a local or company phonebook contact, or select "Central

phonebook" to search a central phonebook contact.

5. Press "Select".

6. Select a contact.

Note: You can call the selected contact by pressing "Call". When calling the contact, the

first call will be put on hold. See the Mitel 5624 Wireless Handset Configuration Guide.

Turn on/off the Microphone during a Call

1. Press "More".

2. Select "Microphone off".

3. Press "Select".

The icon

indicates a silenced microphone. This means that the other party in an ongoing

call cannot hear you.

To turn the microphone back on:

1. Press "More".

2. Select "Microphone on".

3. Press "Select".

You can turn the microphone off/on by a long press on

Making and Answering Calls

Lock/Unlock the Keypad during a Call

To prevent accidentally pressing keys, you can lock the keys during a call. This can be useful

when a headset is used and the handset is attached to a pocket or belt.

Lock the Keypad

1. Press

2. Press "Lock".

Unlock the Keypad

1. Press

2. Press "Yes".

You can press the volume buttons and the mute button during the call. If the 5624 Personal

Alarm license is used, it is also possible to press the alarm button.

Start a New Call during a Conversation

1. Press "More".

2. Select "New Call".

3. Press "Select".

4. Enter the number, or press

5. Press

to access the phonebook.

5624 Wireless Handset User Guide

Call Handling

During a call you may need to use features, such as Hold, Transfer, Conference, Callback, and

Call Park.

You access these features during a call by pressing the "More" soft key. It displays the In Call

menu.

Hold

1. Press the "More" soft key.

2. Select "Hold" to put the call on hold.

To Retrieve a Held Call

1. Select "Retr." to retrieve the call.

Transfer to a New Call (Unsupervised)

To transfer a call to another party when there is one ongoing call:

1. Press "More".

2. Select "Transf. to new".

3. Press "Select".

4. Enter the number to which the party will be connected or select a contact in the local or

company phonebook.

5. Press "OK" to transfer the call.

Supervised Transfer

1. Press "More".

2. Select "New Call."

3. Enter the number to which the party will be connected or select a contact in the local or

company phonebook.

4. Press "More".

5. Select "Transf. to <extension>".

6. Press "Select".

Call Handling

Conference

Prerequisite: A new call has been started during conversation. See Start a New Call during a

Conversation on page 21. A call has to be invited to the conference call as follows:

1. Step to the call on hold (indicated with

) with the five-way Navigation key.

2. Press “More” during the call.

3. Select “Conference”. Now two people are in an ongoing call (indicated with

The person initiating the conference call is the conference leader, and the other are participants

of the conference call.

Conference Split

1. If desired, either of the participants in the ongoing conference call can be put on hold by

selecting the soft key “More” and selecting “Hold name”.

2. Continue talking with the other party.

3. To rejoin the two lines, select the held line (indicated with

4. Press "More".

5. Select "Conference."

Answer Call Waiting

While on a call, if you hear a two-beep tone for an incoming call, the soft keys “Accept” and

“Decline” are displayed.:

1. Press "Accept" to answer the incoming call.

The new call is connected and the first call is placed on hold.

2. You can press the "Retr." soft key to alternate between calls.

The call on hold is indicated with

and the ongoing call is indicated with

3. Any of the calls can be ended by pressing the "End" soft key.

5624 Wireless Handset User Guide

Call Park

The Call Park feature allows you to place a call in a special hold state. You, or someone else,

can then retrieve the call from any extension in the system. After parking the call, the system

can automatically connect you to paging equipment so that you can announce the call to the

requested party.

To park a in-progress call:

1. Press "More".

2. Select "Call Park".

3. Dial the directory number on which to park the call.

4. Inform the called party of the waiting call.

To retrieve a parked call:

1. Press "Call -> Call Services".

2. Select "Call Park Retrieve" and enter the directory number on which the call is parked.

Advanced Features

The following features are available from the Calls, Call Services menu. See “Calls Menu” on

page 48.

•

Call Forward

Call Forward Cancel

Do Not Disturb

Do Not Disturb Cancel

Call Pickup

Call Park Retrieve

Direct/Group Page

To access the Call Services menu:

Press "More".

•

The following table lists the Calls > Call Services menu features and associated feature access

code methods.

In-Call Menu under More

Call Forward - (I am here)

Call Forward Cancel

Do Not Disturb

Associated Feature Access Code

Off hook + **8

Off hook + ##8

Off hook + *5

Do Not Disturb Cancel

Call Pickup

Off hook + #5

Off hook + *6

Call Park Retrieve

Direct/Group Page

Off hook + *8#

Off hook + *37

Call Forward

To set call forwarding:

1. Select “Call services” in the “Calls” menu.

2. Select “Call Forward“.

3. Enter the extension number to which you want to forward your calls.

4. Press “Call“.

To cancel call forwarding:

1. Select “Call services” in the “Calls” menu.

2. Select “Call Forward Cancel“.

Forwarding is cancelled.

5624 Wireless Handset User Guide

Call Pickup

To answer a call that is ringing at another station in your Pickup Group:

1. Press More".

2. Select "Call Pickup".

3. Answer the call.

Do Not Disturb

To activate Do Not Disturb:

1. During the call, press the "More" soft key.

2. Select "Do Not Disturb".

Do Not Disturb is activated.

To deactivate Do Not Disturb:

1. During the call, press the "More" soft key.

2. Select "Do Not Disturb Cancel".

Do Not Disturb is deactivated.

Direct Page

Direct Paging allows you to page a party through the party’s hands free speaker.

1. Press "More".

2. Select "Direct/Group Page".

3. Dial the extension number.

4. Speak to the called party.

Group Page

Group Paging allows you to page a group of telephones through their built-in speakers.

1. Press "More".

2. Select "Direct/Group Page".

3. Perform one of the following actions.

•

Press # to page your prime page group.

Dial the page group directory number to page a specific page group.

4. Speak to the dialed party.

Messaging

Message List

The thirty last received messages are stored in a list. The message list is located in the

Messaging menu "Inbox". Time and date information is included in the message.

Receive a Message

Incoming Message for the 5624 Services License

When a text message is received, the LED starts flashing and the message alert signal sounds.

The “New message“ icon, and the content of thereceived messageare automatically displayed.

The icon will remainin the display untilall new messages are opened. If themessage is received

during a call a beep notifies the user.

You can reply or forward the message, call the sender or call the number included in a text. It

is also possible to read the message later by selecting "Close". A received message is stored

in the Inbox.

Incoming Message for all 5624s except for the 5624 Services License

When a text message is received, the LED starts flashing and the message alert signal sounds.

The “New message“ icon, and a text with information of received message are displayed. The

icon will remain in the display until all new messages are opened. If the message is received

during a call a beep notifies the user.

You can select "Yes" to read the message and reply to it, forward it, call the sender, or call the

number in text. Alternately, you can select "No" and read the message later. The message is

stored in the Inbox.

Read a Stored Message

To read a stored message:

1. Press "Menu".

2. Select “Messaging”.

3. Select “Inbox”.

4. Select a stored message from the list.

5. Press "View".

5624 Wireless Handset User Guide

Reply to a Message

Press “Reply”.

1. Press “Reply”.

2. Enter message.

3. Press "Send".

4. if required, edit the number.

5. Press "Send".

Delete a Message

1. Select "Inbox".

2. Select a message to delete.

3. Press "More".

4. Select "Delete"

5. Press "Yes" to confirm.

Forward a Message

1. Select "Inbox"

2. Select a message.

3. Press "View".

4. Press "More".

5. Select "Forward"

6. If required, write additional text.

7. Enter the number to which you will forward the message or press the middle soft key to

open the phonebook and select a number.

8. Press "Send" to forward the message.

Call the Sender of the Message

1. Select "Inbox".

2. Select a message.

3. Press "More".

4. Select "Call sender".

Messaging

Call a Number Included in a Message

If the sender has written a number in the message you can call the number without dialling it.

1. Select "View".

2. Select "More".

3. Select “Call no. in text” .

4. Select a number in the list.

5. Press "Call".

Save a Number

1. Select "Inbox".

2. Select a message.

3. Select "View".

4. Press "More".

5. Select "Save number".

6. Select "Work number", "Mobile number", or "Other number".

7. Add a name and press "OK".

8. Press "Save".

The number will be added to the contact list.

Write and Send a Message

1. In the “Messaging” menu, select “Write new message”.

2. Write the message. Keys 0-9, * and * or # can be used. A long press on the #-key displays

special characters. See the Mitel 5624 Wireless Handset Configuration Guide to view all

characters.

3. Press "Send".

You can save the message and send it later by pressing "Back” and selecting “Yes”. The

message is stored under Unsent messages.

4. Enter a number.

5. Press "Send".

The maximum message length is 160 characters.

Note: Some characters require 2 bytes in the final message; therefore, the user will

sometimes not be able to enter 160 characters.

The first character entered will be an upper level character followed by lower level characters

unless the * -key is pressed before entering the character.

1. This option is visible only if the number consists of a minimum of 3 digits.

5624 Wireless Handset User Guide

When pressing a particular key, the first available character on the key appears. See the Mitel

5624 Wireless Handset Configuration Guide. To access another characters on the key, press

the key until the character appears in the display.

For example, to access the character E, press the 3 key twice. "E" appears in the display and

is selected after a timeout or when another key is pressed.

Open a Sent Message

1. In the “Messaging” menu, select “Sent”.

2. Select a message.

3. Press "View" to read the message.

Send a Message to Another Destination

1. Enter “Messaging” menu. See the Mitel 5624 Wireless Handset Configuration Guide.

2. Select “Inbox” or "Sent".

3. Select a message.

4. Press "More".

5. Select "Forward".

6. Press "Send".

7. Enter the number.

8. Press "Send".

Receive a Message with Request for Answer

In the status bar, a message with request for answer is indicated the same way as an ordinary

message. See the Mitel 5624 Wireless Handset Configuration Guide.

In the message list, the message with request for answer is indicated by the

icon.

Accept/Reject the Message

Press the “Accept” or “Reject” soft key.

When an acknowledged message has been replied to, the icon

is shown in the message

list. The text “Accepted” or “Rejected”, and the time and date are also added to the

acknowledged message.

Note: The option “Delete” is not available for a message with request for answer. An

unacknowledged message can be deleted only from the message list.

Messaging

Message Queuing and Message Priority

Note: This feature applies to the 5624 Services license only.

The default settings is that each message will be displayed without being interrupted by another

message, except if the new message is of higher priority. Messages that are not shown yet are

placed in a queue and the priority and time of reception determine the position in the queue.

There are 9 levels of the priority. 1 is highest priority and 9 is lowest priority.

If several of the messages have the same priority the message that was received first is shown

first.

If a new message with a higher priority is received while another message is read the new

message will replace the old message in the display. The old message will be placed in the

queue. If a new message with equal or lower priority is received while another message is read

the new message will be placed in the queue.

You can specify how long a message will be displayed. See the Mitel 5624 Wireless Handset

Configuration Guide.

New messages

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