Kaidan Tripod User Manual

KiWi  
PanoramicTripod Head  
User’s Guide -V1.1 - 12 Jan 2005  
The KiWi Family  
Introducing the KiWi Components  
KiWi Rotator Base & Accessory Pouch  
Standard Camera Bracket  
Rotator Base  
The primary component in the KiWi family is  
the Rotator Base.The base uses interchange-  
able indexing discs called ClickDiscs that  
provide various click-stop positions. The base  
contains an integral circular bubble level and ac-  
commodates either 1/4” or 3/8” tripod threads.  
Included with every KiWi is a convenient Ac-  
cessory Pouch.The pouch is used to store your  
ClickDiscs, set screw wrench and can also be  
used to store memory cards and other small  
items.The pouch has a handy "Number of Shots"  
chart which will help you determine which disc  
to use and how many shots to take.  
The Standard Camera Bracket is designed  
to support most digital and film cameras in a  
portrait orientation. Used primarily to shoot  
single-row or cylindrical panoramas, the  
Standard Camera Bracket can be adjusted  
along the horizontal arm of the Rotator Base  
in order to locate the camera in the side-to-  
side orientation.There are three slots in the  
bracket, that when used with various positioning  
aids, provide for the fore-aft adjustment of the  
camera's optical center, or nodal point, over the  
rotational center of the tripod head.  
Accessory  
Pouch  
Standard Camera  
Bracket  
Compact Camera Bracket &Twin-Axis Adapter  
(Optional)  
Optional Quick Release Camera Brackets  
The Standard andTwin-Axis Camera Brackets  
have optional Quick Release Camera Brackets.  
Based on the popular Arca-Swiss standard, the  
Quick Release Brackets provide an elegant and  
lightweight solution for quick and repeatable  
installation and removal.Arca-compatible camera  
plates are available for most popular cameras.  
The plates typically attach to the bottom of your  
camera using the tripod mounting thread. Most  
plates have 1/4-20 tapped holes to still provide  
a way for you to attach the camera to a tripod.  
This option is ideal for those photographers who  
shoot with multiple cameras or need to remove  
the camera from the head for conventional  
photography.  
The Compact Camera Bracket and the  
Twin-Axis Adapter are designed to support  
most digital and film cameras that are equipped  
with fisheye lenses, and will also appeal to those  
users who desire two independent axes of  
adjustment.The two axes of adjustment positions  
the lens in such a manner so as not to capture  
any more of the Rotator Base than necessary.  
When a camera equipped with a circular fisheye  
lens is installed on the bracket, only a small  
segment of the Rotator Base will appear in  
the image.These features are ideal for those  
net) and other software applications that use  
fisheye images.  
Compact Camera Bracket  
& Twin-Axis Adapter  
Optional  
Quick Release Brackets  
2
KiWi ClickDiscs  
How to install and remove ClickDisc indexing discs  
Disassembly  
1)The Rotator Base  
is held together with a  
recessed set screw which is  
located at the zero degree  
position on the barrel. Use  
the set screw wrench lo-  
cated in the blue accessory  
pouch and loosen the set  
screw (do not remove) by  
turning several revolutions  
counter-clockwise.  
2)With the set screw  
ClickDisc Accessory Pouch with 6  
ClickDiscs and Set Screw Wrench  
Rotator Base Assembly  
loosened, remove the axle  
by pulling up on the knob  
which contains the bubble  
level.  
3)The axle has a thin  
plastic washer.This washer  
should always go between  
the knob of the axle and  
the horizontal plate. Leave  
the plastic washer on the  
axle.  
4)You can remove the  
ClickDisc from its cavity  
in the top of the indexing  
barrel by pulling up on the  
tab of the ClickDisc.  
Set Screw Wrench in Barrel  
Barrel w/ClickDisc  
Installed  
3
KiWi ClickDiscs  
How to install and remove ClickDisc indexing discs  
Assembly  
1) Install the appropriate  
ClickDisc into the cavity on  
the top of the barrel. Be sure to  
orient the tab of the ClickDisc  
into the notch of the barrel.  
Push the ClickDisc into posi-  
tion.  
Horizontal Plate  
2) Place the horizontal plate  
over the barrel and reinsert the  
axle. Make sure that the plastic  
washer is on the axle.  
Barrel w/ClickDisc Installed  
Set Screw Wrench  
3) Push down on the knob of  
the axle to compress the as-  
sembly and to retract the spring  
plunger fully. As you apply pres-  
sure on the knob, use the set  
screw wrench to tighten and se-  
cure the axle in position.There  
should be no discernable play  
between the barrel and plate.  
Axle w/Plastic  
Washer  
Barrel  
ClickDisc  
4)You may find it easier under  
certain circumstances to  
unscrew and retract the spring  
plunger just a bit. It will be  
easier to compress the assembly  
this way. Be sure to readjust the  
plunger afterwards.  
Set Screw Wrench in Barrel  
4
KiWi Rotator Base  
Tripod threaded bushing adapter  
The KiWi comes with a tripod adapt-  
er bushing which accommodates both  
1/4-20 inch and 3/8-16 inch threaded  
tripod mounts.  
1/4 inchTripod  
If your tripod has a 1/4 inch threaded  
mount, leave the brass bushing in the  
center hole in the bottom of the rota-  
tor as shown at lower left.  
3/8 inchTripod  
Adapter  
Bushing  
If your tripod has 3/8 inch threaded  
mount, remove the brass bushing by  
unscrewing it in a counterclockwise  
direction and screwing it into the  
adjacent hole in a clockwise direction  
using a coin (or large screwdriver) as  
shown at lower right.  
Use the spare outer hole to store the  
brass bushing when you're using the  
3/8 inch thread.That way, you won't  
lose the bushing!  
3/8-16 Thread with Bushing in stor-  
age position  
1/4-20 Thread with Bushing in cen-  
ter position  
5
Spring Plunger Indexing  
How to adjust the spring force and click-stop action.  
The KiWi uses a spring plunger  
which is threaded into the horizontal  
plate.This plunger works with the  
ClickDisc to provide a solid and  
smooth click-stop action.  
The force of the plunger and the feel  
of the detent action can be adjusted  
by threading the plunger in and out  
of the horizontal plate.You can use a  
wide-blade screwdriver or a thin coin  
to adjust the plunger.The more you  
thread the plunger in (clockwise), the  
click stops will be more distinct and  
firm. As you thread the plunger out  
(counter-clockwise) the click stops  
will become more gentle.  
Do not overtighten the spring plunger.  
The plunger body surrounding the  
tip should not bottom out or hit  
the ClickDisc. If you feel binding  
or scratching during rotation, the  
plunger is probably too far down. If  
there's play in the detent action, then  
the plunger is probably not down far  
enough.  
Spring Plunger  
6
Standard Camera Bracket - Camera Mounting  
Mounting your camera on the Standard Camera Bracket  
To mount your camera, first select the  
appropriate slot in the bracket that  
will best locate the tripod mount-  
ing thread on your camera.You may  
need to reposition the camera knob.  
To remove the knob simply slide it  
along the slot to the end that has the  
threaded hole. Unscrew the knob out  
of the threaded hole, being careful not  
to crossthread. Replace the knob into  
the appropriate slot by reversing the  
procedure.The camera knob is a two  
piece design, with an inner and outer  
knob. Before installing the camera  
knob in the Standard Camera  
Bracket, turn the inner knob clock-  
wise into the outer knob until it won’t  
turn anymore. Next, install the knob  
into the appropriate slot then into the  
tripod mounting hole of your camera.  
Turn the inner knob into the camera  
until it bottoms out, then turn the  
outer knob clockwise until the camera  
is tight on the bracket.  
camera in the same location. Slide  
Camera Knob  
these adjusters into the best spot on  
your camera to ensure a square and  
secure mounting.  
Camera Shoe  
Camera Lug  
The Standard Camera Bracket  
also has an innovative DiamondGrip  
surface on the camera mounting side.  
This special friction surface will help  
to hold your camera's base securely to  
the bracket without slippage.  
The left-right adjustment to center  
your lens over the pivot point is ac-  
complished by loosening the purple  
knob and sliding the bracket. Be sure  
to tighten the knob to lock the brack-  
et in place.The fore-aft adjustment is  
made by loosening the camera knob  
and sliding the camera along the slot.  
Camera  
Shoe  
The Standard Camera Bracket  
comes with two camera positioning  
aids.There is a flat camera shoe and  
a right-angle lug that slide and lock  
along any of the three slots.These  
are used as aids to keep your camera  
perpendicular and also serve as a  
placeholder for you to re-attach your  
DiamondGrip  
Surface  
Left-Right  
Adjustment Knob  
7
Compact Camera Bracket &Twin-Axis Adapter (Optional)  
Mounting your camera on theTwin-Axis Camera Bracket  
An optional Arca-style Quick Release  
plate is available as an option for the  
Compact Camera Bracket. It can be  
purchased with the bracket or pur-  
chased and installed at any time.  
The Compact Camera Bracket  
is offered as an optional choice when  
purchasing a KiWi. You can also  
purchase it separately.When used  
withTwin Axis Adapter, it provides  
two separate axes of adjustment.This  
makes it easier to slide the camera  
into the proper position in order to  
locate the nodal point over the axis  
of rotation.There are two sliding and  
locking adjustments with purple lock-  
ing knobs.  
You can also purchase theTwin-Axis  
Adapter separately and use it with  
the Standard Camera Bracket (as  
shown below).This provides additional  
mounting surface area and the use of  
lugs and shoes to help retain the cam-  
era.This is a better choice for those  
not using a quick-release plate.  
This bracket is also the best choice  
for those who use fisheye lenses. Since  
the camera's optical axis is inline with  
the main horizontal plate, the only  
part of the tripod head which appears  
in the shot with a circular fisheye lens  
is a small semicircular portion of the  
base.  
The Compact Camera Bracket has  
three threaded holes for the Camera  
Knob. Use the hole that is most ap-  
propriate for your particular camera.  
The modular construction of the  
makes it easy to loosen the adjust-  
ment axes and quickly remove the  
various elements.There are conve-  
nient measurement scales in both axes  
to ease reassembly.  
8
Quick Release Camera Mounts (Optional)  
Arca Swiss Style Quick Release Plates  
Both the Standard Camera Bracket  
and the Compact Camera Bracket can  
be ordered or upgraded with a Quick  
Release Mount.  
These mounts are simply bolted on  
the respective bracket and make it  
easy to remove and replace your  
camera in seconds.  
The Standard and Compact Cam-  
era Brackets have optional Quick  
Release Camera Brackets. Based on  
the popular Arca-Swiss standard, the  
Quick Release Brackets provide an  
elegant and lightweight solution for  
quick and repeatable installation and  
removal. Arca-compatible camera  
plates are available for most popular  
cameras.The plates typically attach  
to the bottom of your camera using  
the tripod mounting thread. Most  
plates have 1/4-20 tapped holes to still  
provide a way for you to attach the  
camera to a tripod.This option is ideal  
for those photographers who shoot  
with multiple cameras or need to  
remove the camera from the head for  
conventional photography.  
9
Nodal Point  
What is it and how do I find it?  
This is one of the most frequently  
asked questions when it comes to  
stitcher-based panorama creation.  
Once you understand the basics, you’ll  
be able to easily locate the nodal point  
for any camera and lens combination.  
that you’re not rotating your head  
around your eye’s nodal point, which  
is somewhere in the center of your  
eyeball. Instead, you’re rotating about  
your spine which is several inches to  
the rear and off to one side. It is this  
relative side-to-side motion that we  
will strive to eliminate when setting up  
a camera forVR panoramas.  
Simply put, the nodal point is the point  
inside your camera where the light  
rays converge and flip over.When  
shooting a panorama it’s necessary to  
rotate about this point to eliminate  
the image mismatch caused by parallax  
error.  
Step 1:The side-to-side adjustment  
Once your camera is fastened to your  
camera bracket, move to the front of  
the tripod head so you’re looking into  
the lens.Adjust the camera bracket so  
that the center of the lens is directly  
over the pivot axis of the tripod head.  
Try to be as accurate as possible.You  
should strive to get this adjustment  
within plus/minus a 1/16th of an inch.  
Step 2: Fore-Aft Adjustment  
It’s also worth noting that the nodal  
point is not the same as the film  
plane, which is often marked on  
the underneath side of many 35mm  
cameras. Generally, for most 35mm  
cameras and lenses, the nodal point  
is located somewhere towards the  
center of the lens barrel.  
Parallax error can be easily demonstrated.It’s the relative move-  
ment caused by a shifting point of view.In this example,you eye  
is moving with respect to your hand and the background.  
This step is most easily accomplished  
out of doors. Find a vertical edge or  
line, such as a doorway or edge of a  
building. Position your camera and  
tripod about 2-1/2 feet away, or as  
close as possible with the edge still  
in focus when you look through the  
viewfinder.  
Parallax error can be easily  
demonstrated by this simple  
experiment. Close one eye and hold  
your index finger upright about six  
inches away from your open eye.  
Rock your head from side to side.  
Notice how your finger moves with  
respect to the background.This  
relative movement is due to the fact  
Looking through the camera’s  
10  
Nodal Point (continued)  
What is it and how do I find it?  
viewfinder, nd another vertical edge  
or line that is far away, such as another  
building or telephone pole.Align the  
two objects and rotate the pan head  
so they are in the left hand side of the  
viewfinder.  
where you look through a separate  
viewfinder and not through the actual  
lens. The process is basically the same.  
Locate the Side-to-Side adjustment as  
discussed in Step 1.When it comes to  
the Fore-Aft adjustment, you won’t be  
able to look through the viewfinder  
to determine the proper setting since  
the viewfinder is a separate optical  
path that doesn’t really “see” the same  
image as the film.  
Rotate the pan head so the two  
objects move over to the right hand  
side of the viewfinder. Unless you’ve  
managed to unwittingly locate the right  
position, you should notice the two  
objects will move with respect to each  
other as you rotate the pan from left  
to right. Slide the camera to the front  
or rear as required to eliminate this  
relative movement.  
Looking through the viewfinder align a close object (brick wall)  
with a faraway object (telephone pole).As you rotate the camera  
from side-to-side there should be no relative movement between  
the two objects as shown to the right.  
Instead, you’ll have to start with the  
bracket all the way to the front and  
take pairs of test shots. Each pair will  
have the vertically aligned objects  
in the left and then the right side  
of the viewfinder.After each pair of  
photos, slide the bracket rearward and  
repeat the process. Slide the bracket  
the same increment each time (i.e.  
10mm). Be sure to record the scale  
setting for each pair of images. Process  
the film, or in the case of digital  
cameras, download the images to your  
computer.  
Step 3: RecordYour Results  
After you’ve discovered the two  
location dimensions, be sure to record  
the settings.The KiWi has convenient  
indicator scales for this purpose.  
These numbers represent the nodal  
point for this given camera and lens  
combination. If you change cameras or  
lenses, this procedure may have to be  
repeated  
At the end of this process you will be  
able locate the pair of images with the  
least relative movement. If no single  
image is optimum, you may need to  
interpolate between two images to  
find the closest value.  
If, as shown above, the two objects move with respect to one  
and another in the viewinder, slide the camera fore or aft in  
order to eliminate this movement. Here, the telephone pole  
has moved behind the brick wall.  
Step 5: How About Rangefinder  
Cameras?  
A rangefinder camera is a camera  
11  
Shooting Panoramas  
How do I begin?  
How much Overlap?  
obtain the best results.  
is pretty common since many cameras have  
mounting screws that are not in the center of  
the base. Many cameras have screws off to one  
end of the camera or at the edge of the camera  
and this can cause the camera to not be pulled  
down evenly onto the tripod head mounting  
plate.  
Taking the Photos  
The amount you turn the camera for each  
shot varies. It is dependent on a number of  
factors such as the field of view (the angle)  
of your camera and lens, as well as which  
program you intend to use. For example, with  
iSeeMedia PhotoVista,VRToolboxVRWorx or  
Apple's QuickTimeVR Authoring Studio, the  
recommended image overlap is anywhere from  
one-quarter to one-half. That’s a good rule  
of thumb for most stitching applications.You  
should check with the recommendations of  
the software that you intend to use in order to  
determine overlap requirements.  
When you’re ready to shoot, make sure that the  
camera is securely attached to the KiWi.You  
should use a tripod that is sturdy, ideally one  
that has a center support system of braces to  
help keep the camera from flexing.  
Another problem is that CCDs may not be  
accurately positioned within the camera body  
and respect to the mounting surface. It only  
takes a fraction of a degree and, with other  
manufacturing tolerances, this can add up to be  
noticeable.  
Proper leveling is important and often  
misunderstood.When it comes to leveling  
there are two things that are fairly important.  
With multirow panoramas (i.e. Realviz  
Stitcher) the issue of leveling is less crucial and  
primarily involves aestethics and placement of  
the horizon.We’ll concentrate primarily on  
cylindrical or single-row panoramas.  
This misalignment can also happen if the upright  
bracket is bent or is not exactly perpendicular  
to the rotation plane of the head.At Kaidan we  
check this dimension very closely to ensure it's  
as close to 90° as reasonbly possible.  
How many Shots?  
Once you’ve determined the overlap, you’ll be  
able to figure out how many shots.The easiest  
way to do this is to simply look through the  
viewfinder and turn the camera to achieve the  
desired amount of overlap.You then check the  
angle readout to see how far you turned the  
camera. Round the angular value to the nearest  
convenient value. For most stitching programs, it  
is generally not that important to use a precise  
overlap value. However, it should be noted that  
some programs are more sensitive to an overlap  
value that constantly repeats from shot to shot.  
You may need to experiment somewhat to  
First, the camera's optical axis should be parallel  
with the rotation plane of the tripod head. In  
other words the camera should not be pointed  
up or down with respect to the plane of  
rotation.  
The effect of a rotated camera (when viewed  
looking into the lens) is a stairstepping of  
images as you progress around the panorama.  
Stairstepping has nothing to do with the state  
of the entire head being level with respect to  
the horizon.This can be corrected by rotating  
all the images a slight amount in your authoring  
program.  
Secondly, it's also somewhat important for the  
camera and film/CCD to be properly aligned  
with respect to rotation when viewed from the  
front (looking into the lens).  
You can also shim the camera/head to  
compensate for such misalignment errors  
as well.A few layers of tape is usually all that  
This can happen because the camera is not  
seated flush against the upright bracket.This  
12  
Shooting Panoramas (continued)  
How do I begin?  
it takes. Let me also reiterate what's not as  
important as some people think.  
and if you have any questions or problems using  
our equipment, please let us know.  
The overall level of the head/camera is not  
as critical in order to produce good stitched  
results.As long as the camera is not tilted or  
rotated and as long as the camera is positioned  
so that the optical axis is parallel to the rotation  
plane, you can tilt or position the entire head  
so that it's not level to the horizon and it won't  
affect the image.  
Now, it might produce a panorama that is tilted  
with respect to the horizon but that might be  
an artistic choice or something you want to do  
on purpose.  
As long as the optical axis is parallel to the  
rotation plane and the camera/CCD is not  
rotated, slight variations in level as the head  
rotates is generally not a problem.  
As you shoot around the circle, try to avoid  
capturing any moving objects that might come  
into your field of view.There is no harm in  
waiting, for example, while a person walks past  
before shooting the photo.  
You may also want to check with the software  
developer of the stitching software that  
you’re using to get their recommendations for  
exposure settings and other camera settings.  
We hope you enjoy shooting your panoramas  
13  
Specifications and Dimensions  
KiWi with Standard Camera Bracket  
178 mm  
148 mm  
Max  
97 mm  
Max  
120 mm  
17 mm  
7 mm  
Min  
Min  
180 mm  
14  
Specifications and Dimensions  
KiWi with Standard Camera Bracket and Quick Release Mount  
178 mm  
148 mm  
Max  
97 mm  
Max  
105 mm  
7 mm  
Min  
2 mm  
Min  
180 mm  
15  
Specifications and Dimensions  
KiWi withTwin-Axis Camera Bracket  
190 mm  
Max  
94 mm  
Max  
152 mm  
21 mm  
Min  
46 mm  
Min  
187 mm  
16  
Specifications and Dimensions  
KiWi withTwin-Axis Camera Bracket and Quick Release Mount  
190 mm  
Max  
79 mm  
Max  
152 mm  
6 mm  
Min  
46 mm  
Min  
187 mm  
17  
Warranty and Product Return Information  
Copyright © 2004 Kaidan, Inc.All Rights Reserved. First Edition, Sep 2004. KiWi,  
QuickPan is a trademark of Kaidan, Inc. Other products mentioned herein may  
be trademarks of their respective companies. Patents Pending.  
exclusion or limitation of consequential damages, or limitations on how long an  
implied warranty lasts, so the above exclusions or limitations may not apply to  
you.This warranty and any claims which arise with the Kaidan product(s) are  
governed by the laws of the state of Pennsylvania. By purchasing this product,  
customer acknowledges and agrees to these Limits and Exclusions. If a problem  
with your Kaidan product develops during the warranty period, immediately  
contact Kaidan for assistance.  
• Damage or loss incurred during uninsured shipping to Kaidan. In this case,  
Kaidan cannot issue any type of refund. Customer will be responsible to submit  
claim with their shipping company.  
• If damages occur in shipping,customer must submit claim with shipping company  
prior to any action by Kaidan.  
Information in this manual is subject to change without notice and does not  
represent a commitment on the part of Kaidan. No part of this manual may be  
reproduced or transmitted in any form or by any means,electronic or mechanical,  
including photocopying, recording, or information storage and retrieval systems,  
or translated to another language, for any purpose other than the licensee’s  
personal use and as specifically allowed in the licensing agreement, without the  
express written permission of Kaidan.  
Items Part of Special Bundle  
C • Product Return Policy  
If item(s) are part of a special bundle offer, return of part of the bundle will void  
any special pricing and the item(s) remaining in the possession of the customer  
will revert to their regular Suggested Retail Price (SRP).The credit, to customer,  
will reflect the difference of the actual product SRP from the amount of credit  
due customer.  
All Kaidan products come with a 30-day return policy (a minimum 10 percent  
restocking fees may apply) from date of purchase,with the exception of software  
or videotapes. Both of the aforementioned items are copyrighted and subject  
to the laws concerning intellectual property. Kaidan will replace defective  
software/videotapes free of charge upon return receipt of defective item(s).  
Products returned under this policy, excluding replacement of defective items,  
must be shipped at purchaser’s expense. Purchaser must ship product with an  
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insurance for the item being returned. Kaidan will not be held responsible for  
returned items lost or damaged in transit.Kaidan will issue a refund to customer’s  
account if the following conditions are satisfied:  
KaidanWarranty and Return Policy  
A • LimitedWarranty  
Shipping Costs  
In the event of a defect in materials or workmanship,Kaidan will repair the product  
with new or rebuilt parts for a period of three-hundred and sixty five (365) days  
from the date of original purchase. Such work will be performed free of charge.  
Follow the Product Return Procedure (Section D following).Likewise,any software  
purchased from Kaidan also comes with a one year warranty if your disc or media  
is defective or damaged.This warranty is extended only to the original purchaser  
and is not transferable.A purchase receipt or other proof of original purchase  
will be required before warranty performance is rendered.This warranty only  
covers failures due to defects in materials or workmanship which occur during  
normal use.It does not cover damages or failures which are caused from accident,  
misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation,  
modification,service by anyone other than an authorized representative of Kaidan,  
Acts of God, or by products not supplied by Kaidan.  
All shipping costs,VAT,duties and return costs are sole responsibility of customer.  
If customer purchases thru Kaidan distributor or reseller,customer is responsible  
for all shipping andVAT costs incurred by that distributor or reseller.These charges  
are non-refundable. For instructions on the return of your product, follow the  
Product Return Procedure below  
1) Receipt of item(s) in a restockable condition.  
Criteria for Restockable Condition is as follows:  
D • Product Return Procedure  
When returning a product, customer must first contact Kaidan (or the dis-  
tributor/reseller) and obtain a Return Material Authorization Number (RMA#).  
After receiving the RMA#,customer will be instructed to return product directly  
to Kaidan. Returned goods must be shipped with an approved traceable service,  
such as FedEx, and with appropriate levels of shipping insurance for the item  
being returned. Kaidan will not be held responsible for returned items lost or  
damaged in transit. RMA numbers are valid for 15 days, and the product(s) must  
be received by Kaidan before the RMA expires.We are unable to accept for return  
any product(s) received after the expiration of the RMA.  
• All parts are included in box; hardware, manuals, discs, nuts/bolts, tools.  
• No signs of damage;scratches, bent parts, missing pieces, markings, alterations,  
or additions to the product.  
• All packaging materials are intact; foam, peanuts, cardboard, bubble bags.  
• No signs of excess usage or wear to the product.  
This warranty covers any damage incurred during original shipment of product to  
customer.Any item resold, or distributed by, and not explicitly manufactured by  
Kaidan will be covered by their respective company’s product warranty.  
Items of Non-Restockable Condition are subject to the following:  
B Warranty Exclusions  
• Restocking Fee(s) - a minimum of 10% and possible additional fees based on  
the condition of the product (how the product best meets the criteria above),  
at Kaidan’s discretion.  
Return Packaging  
There are no express warranties except as listed above.  
The product packaging must reflect customer name, address, RMA# as well as  
Kaidan information:  
Kaidan shall not be liable for special,incidental,consequential or punitive damages,  
including,without limitation,loss of goodwill,profits or revenue,loss of the use of  
this product or any associated equipment,cost of substitute equipment,downtime  
costs, or claims of any party dealing with buyer for such damages,resulting from  
use of this product or arising from breach of warranty or contract, negligance,  
or any other legal theory . All express and implied warranties, including the  
warranties of merchantability and fitness for a particular purpose, are limited to  
the applicable warranty period set forth above. Some states do not allow the  
Non-Restockable Condition - constitutes the following:  
Kaidan Incorporated  
703 E. Pennsylvania Blvd • Feasterville, PA 19053 • U.S.A.  
Attention: Return Department per RMA# ______  
• Missing parts;hardware,manuals,discs,nuts/bolts,tools,and packaging materials;  
foam, peanuts, cardboard, bubble bags.  
• Signs of damage; scratches, bent parts, missing pieces, markings, alterations,  
additions to the product.  
Contact Information:Voice: 215-364-1778 • Fax: 215-322-4186  
• Signs of excess usage or wear to the product.  

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