Model JEM
Jägermeister Tap Machine®
Owner Guide
The Quickest, Easiest Way To Pour Colder-Than-Ice® Shots
Over 16 Years of Pouring Perfection
Dear JEM Jägermeister Tap Machine® Owner:
Thank you for your purchase of the Model JEM Jägermeister Tap Machine®, the
quickest and easiest way to pour colder-than-ice shots while pouring on the profits.
The first of its kind in the industry, the Jägermeister Tap Machine® has won praise from
the beverage media, but more importantly, it has won over tens of thousands of owners
across the country and around the world.
We are extremely proud of our all new, patented Model JEM Jägermeister Tap
Machine® and believe it is the greatest thing to happen to the corner bar or the home
bar. We think you'll agree. Now, you too can serve up the best and coldest shots of
Jägermeister in town.
The Unique Taste
Jägermeister Herbal Liqueur is a 70 proof spirit imported from
Wolfenbuttel, Germany. Made from a secret recipe of 56 herbs and
spices, Jägermeister’s unique taste sets it apart from all other spirits.
Jägermeister is the NUMBER ONE selling imported liqueur in the
United States and the favorite shot of millions.
Drink Responsibly.
Why is it so good?
What is it about Jägermeister that makes it so irresistible? Is it the
taste? The ice-cold chill? The effect? Your answer is as good as ours.
What we do know is Jägermeister is available in the 50ml, 100ml,
200ml, 375ml, 750ml, 1.0L and 1.75L sizes.
The Label and the Legend
Back in the seventh century, a young lad named Hubertus was envied for his purity.
Theoderich of Burgundy was one of these jealous sorts, and so waged war against
Hubertus and his uncle. By defeating Theoderich, Hubertus proved himself valiant in
battle and dashing in a codpiece, and so won the hand of the beautiful princess,
Floribana. Together they lived happily with the benefits of wealth and good fortune.
The good Princess soon fell ill and died. In his grief, Hubertus turned away from the
sumptuous life of royalty and became a solitary figure, often going to the woods to hunt
alone. During one of these hunting trips, Hubertus encountered a splendid stag with a
cross that appeared to float between its antlers. The vision moved Hubertus to change
his life. He gave all his material possessions to the poor, gave up his title, and founded
several monasteries. After his death, Hubertus was made a saint and became the
Patron Saint of Hunters.
- 3 -
PLEASE READ BEFORE OPERATING TAP
DISPENSER
PLEASE TAKE A MOMENT NOW TO FILL OUT AND MAIL
IN THE POSTAGE PAID TAP MACHINE® WARRANTY
REGISTRATION FORM THAT IS INCLUDED,
OR REGISTER YOUR NEW TAP MACHINE® ON LINE AT
FAILURE TO REGISTER YOUR MACHINE WILL CAUSE
UNNECESSARY DELAYS IF YOU REQUIRE WARRANTY
SERVICE.
WHEN READING THIS DOCUMENT, IMPORTANT NOTES AND
WARNINGS ARE ALWAYS CONTAINED IN A BOX LIKE THIS:
A BOX SIMILAR TO THIS WILL INDICATE
WARNING, CAUTIONS OR OTHER IMPORTANT
INFORMATION
This manual is provided with each new Model JEM Jägermeister Tap Machine® and
contains important information to keep your Tap Machine® running problem free. This
Jägermeister Liqueur 35% Alc./Vol. Imported by Sidney Frank Importing Co., Inc., New Rochelle, NY. Drink
Responsibly.
Jägermeister® Tap Machines are produced exclusively by Tap Machine Inc.
Tap Machine®, Tap Machine Inc. Colder Than Ice®, and the Tap Machine appearance are registered trademarks.
Jägermeister® and the Jägermeister Logo are registered trademarks of Mast-Jägermeister AG, Wolfenbuttel,
Germany.
Tap Machine technology protected by one or more United States patents: 5427276, 546387, 5494195.
All Rights Reserved. © Tap Machine Inc. 2007.
- 4 -
Table of Contents
Dear JEM Jägermeister Tap Machine® Owner:...........................................................3
Table of Contents..........................................................................................................5
List of Figures ...............................................................................................................6
Revision History............................................................................................................6
WARNINGS AND IMPORTANT NOTICES.....................................................................7
Chapter 1 Unpacking Your New Machine...............................................................8
Note: If You Must Return Your Jägermeister Tap Machine®......................................10
Chapter 2
Chapter 3
Chapter 4
What's in the Box? - Parts Supplied....................................................11
Key Features.........................................................................................12
Locating Key Components on Your Tap Machine..............................13
Locate the Machine Serial Number ............................................................................13
Other Components.....................................................................................................13
Chapter 5
JEM Setup and Operation ....................................................................15
General:.....................................................................................................................15
How Much Jägermeister Does The Machine Hold?....................................................15
Electrical Requirements: ............................................................................................15
Remove the Machine from the Shipping Container: ...................................................15
Remove From Plastic Bag:.........................................................................................15
Placing the Machine on the Bar: ................................................................................16
Tap Handle Installation ..............................................................................................16
Bottle Stopper Insertion and Removal........................................................................17
Chapter 6 Plug It In, Turn It On, And Load It!.......................................................19
Chapter 7 Keeping Your Tap Machine® Clean.....................................................21
Weekly.......................................................................................................................21
Monthly......................................................................................................................22
Chapter 8
Chapter 9
Let's Talk About Temperature..............................................................23
When Problems Arise...........................................................................24
Chapter 10 Contacting Tap Machine Inc. ...............................................................25
JEM Specifications......................................................................................................26
Limited Warranty.........................................................................................................27
- 5 -
List of Figures
Figure 1 - Items Supplied ................................................................................................11
Figure 2 Rear View - Machine On/Off Switch and Fuse Location...................................13
Figure 3 -Front View........................................................................................................13
Figure 4 - Front View – Filer and Drip Tray.....................................................................14
Figure 5 - Top View .........................................................................................................14
Figure 6 – Level Indicator................................................................................................14
Figure 8 – Screw On Bottle Stopper................................................................................17
Figure 9 – Screw On........................................................................................................17
Figure 10 - Seated...........................................................................................................17
Figure 11 - Install.............................................................................................................17
Figure 12- In Place ..........................................................................................................18
Figure 13- Remove..........................................................................................................18
Figure 14 - Rear View.....................................................................................................21
Figure 15 - Clean Filter....................................................................................................21
Figure 16 Typical Digital Thermometers and Glass ........................................................23
Revision History
Revision
Date
Description of Changes
Changed Page
Initial Release
11/1/2007
Original Release
- 6 -
WARNINGS AND IMPORTANT NOTICES
DANGER
ELECTRICAL SHOCK HAZARD
Electric Shock Hazard
Can Cause
Injury or Death. Before Attempting
to Perform ANY Maintenance, UNPLUG Unit.
Use extreme care during electrical
circuit tests. Live circuits may
be exposed
Disconnect and lockout ALL electrical power sources
before performing service or maintenance on this
dispenser - except when electrical tests are being
performed by qualified service personnel.
THERE ARE NO USER REPLACEABLE PARTS OR USER
ADJUSTMENTS INSIDE THE MACHINE.
WARNING
DO NOT introduce water or other fluids with a freezing
temperature above -15ºF while the POWER switch is in the
ON position.
Failure to do so may result in the unit freezing causing
internal damage.
- 7 -
Chapter 1
Unpacking Your New Machine
Failure to follow these simple unpacking instructions may result in damage to your new
machine. Please follow these instructions carefully.
PLEASE READ
UNPACKING YOUR JÄGERMEISTER
TAP MACHINE
BEFORE
1. Remove the foam that is protecting the top of the machine to reveal the
top of the tap machine.
From
to this
2. Remove the insulation protecting the front and the rear of the tap
machine.
From
to this
- 8 -
3. Using the straps around the machine, lift the tap machine straight up and
out of the box.
AT NO TIME SHOULD YOU HOLD THE TAP MACHINE BY THE FRONT
FAUCET ASSEMBLY.
4. Remove the accessory package from the box. The accessory package
contains the operator’s manual, warranty registration card, tap handle,
filter, and drip tray and bottle stoppers for your new Jägermeister Tap
Machine.
5. Return all packing materials to the box.
6. RETAIN AND STORE THE BOX IN A COOL, DRY LOCATION.
YOU WILL BE REQUIRED TO USE THIS CONTAINER IF YOU MUST
RETURN YOUR JÄGERMEISTER TAP MACHINE.
7. Finally, remove the protective coverings on the display panels.
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Note: If You Must Return Your Jägermeister Tap Machine®
DO NOT RETURN YOUR MACHINE UNLESS YOU RECEIVE
AUTHORIZATION TO DO SO BY TAP MACHINE INC.
READ THIS NOTE:
SHOULD THE TAP MACHINE® NEED TO BE RETURNED FOR REPAIRS, IT
MUST BE RETURNED IN THE ORIGINAL BOX. THIS CONTAINER IS
DESIGNED TO PROTECT THE TAP MACHINE® FROM DAMAGE DURING
SHIPPING. FAILURE TO USE APPROVED PACKING WHEN RETURNING A
MACHINE, WILL RESULT IN THE MACHINE BEING RETURNED TO YOU IN
its PRESENT CONDITION. ANY DAMAGE SUSTAINED FROM SHIPPING A
TAP IN AN UNAUTHORIZED CONTAINER, WILL NOT BE THE
RESPONSIBILITY OF TAP MACHINE INC.
THE AUTHORIZED CONTAINER IS: ORIGINAL BOX or CONTAINER AND
PACKING PROVIDED BY TAP MACHINE INC.
IF YOU REQUIRE A SHIPPING CONTAINER FOR YOUR MACHINE, CALL 1-
800-713-8881 TO ORDER. A SHIPPING BOX WILL BE SHIPPED TO YOU
AT NO CHARGE.
DO NOT RETURN YOUR MACHINE UNLESS YOU RECEIVE
AUTHORIZATION TO DO SO BY TAP MACHINE INC.
TO RECEIVE A
RETURN MATERIAL AUTHORIZATION (RMA) NUMBER CALL 1-800-713-
8881
MACHINES RETURNED TO TAP MACHINE INC, SFIC OR OUR AFFILIATED
WAREHOUSES,
WITHOUT
A
SPECIFIC
RETURN
MATERIAL
AUTHORIZATION (RMA) NUMBER WILL BE REFUSED AND RETURNED TO
SENDER UNOPENED.
- 10 -
Chapter 2
What's in the Box? - Parts Supplied
Check and verify that the parts shown below are packaged with the dispenser. If
any of these items are missing or to order spare parts, Call 1-800-713-8881 or visit
Description
Quantity
1. Bottle Stopper
2. Drip Tray
3. Drip Tray Cover
4. Handle with Logo
5. Filter-Reusable
6. JEMUS Tap Machine®
7. This Manual (Not Shown)
8. Warranty Registration Card
(Not Shown)
3
1
1
1
1
1
1
1
Figure 1 - Items Supplied
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Chapter 3
Key Features
1.
When the power switch at the rear of the machine is in the “Off” position, the
graphics will be the standard black and white Jägermeister Logo, but once
the power switch is in the “On” position, machine comes to life with the
internal display lighting. The machine will change colors to the dramatic
“Jägermeister Orange” logo.
2.
Another key feature is the digital indicator in the upper right corner of the
machine. This gives you an indication of the amount of Jägermeister in the
cooling system. An “L” on the display indicates that there is less than 420 ml
left in the cooling system. As a safety feature, when the “L” is displayed, the
refrigeration system is disabled and will no longer operate. As product is
added into the system, once the level reaches 420 ml, the display will
change from “L” to “F” and the refrigeration system will begin to operate.
3.
A simple, standard draft beer faucet is used as the dispense point. The
machine dispensing with no motors or pumps.
- 12 -
Chapter 4
Locating Key Components on Your
Tap Machine
Locate the Machine Serial Number
The serial number tag is located on the rear of the machine next to the fuse. The serial
number is also located on the front page of this manual.
Other Components
On/Off and Fuse
The On/Off switch
enables/disables both the
LED lighting and refrigeration
system.
Fuse is user replaceable as
necessary.
Figure 2 Rear View - Machine On/Off Switch and Fuse Location
The Tap Handle
The unit uses a standard
functional draft beer type
faucet assembly.
Figure 3 -Front View
- 13 -
A) Removable-Reusable Filter Assembly
The filter must be kept clean to allow for proper
ventilation. If the filter is clogged the machine will not be
able to effectively cool the Jägermeister. If you notice
the machine has gotten warmer over time, this is by far
the most likely cause.
The filter can be vacuumed or cleaned under warm
water. If you use water to clean the filter it should be
allowed to dry completely before using the machine.
The filer is held in place at the FRONT of the machine
by a filter tray. When the drip tray is in place, the filter is
not visible. When removing the drip tray for cleaning,
the filter will also be extracted from the filter tray.
Figure 4 - Front View – Filer and Drip
Tray
If the filter is damaged a replacement can be ordered at
www.tapmachine.com or 1-800-713-8881.
A) Bottle Well
This acts a reservoir that fills with Jägermeister
when bottles are supplied to the machine.
B) Bottle Well Cover (flipped open)
These should always be sealed closed when a
bottle is not present.
Figure 5 - Top View
A) Level Indication
An “L” shown on the digital display (left) indicates that
the level of Jägermeister has fallen below 420 ml. An
“F” shown on the digital display indicates the level of
Jägermeister is above 420 ml.
NOTE: THE REFRIGERATION SYSTEM WILL SHUT
OFF AND NO LONGER CHILL THE JAGERMEISTER
WHEN THE “L” IS DISPLAYED. ONCE THE LEVEL
IS ABOVE 420 ML, THE DISPLAY WILL
CHANGE FROM “L” to “F” AND THE
REFRIGERATION SYSTEM WILL TURN ON.
Figure 6 – Level Indicator
- 14 -
Chapter 5
JEM Setup and Operation
General: The Model JEM Jägermeister Tap Machine® is a unique display,
refrigeration and delivery system designed to chill and dispense Jägermeister Herbal
Liqueur at temperatures well below freezing - 0º F (-18º C).
WARNING
DO NOT introduce water or other fluids with a freezing temperature above -15ºF
while the On/Off switch is in the ON position.
Failure to do so may result in the unit freezing causing internal damage.
How Much Jägermeister Does The Machine Hold?
The Jägermeister Tap Machine® holds the following amounts of Jägermeister:
ꢀ Bottle Well Assembly (not chilled)
ꢀ Cooling System (Chilled Colder Than Ice)
ꢀ Total
- 100ml – @3.38 Fl. Oz.
- 1470ml - @ 49.68 FL. Oz
- 1570 ml - @ 53.06 FL Oz.
THE MACHINE WILL LOAD A TOTAL OF APPROXIMATELY 1 ½ Liters OR ABOUT
53 OUNCES OF JÄGERMEISTER.
The Model JEM Jägermeister Tap Machine® is designed to hold only 750 ml or 1.0 L
Jägermeister bottles. DO NOT ATTEMPT TO USE BOTTLES LARGER THAN 1.0
Liters.
Electrical Requirements:
The Model JEM requires a 115 VAC, 60 Hz. 15 Amp, 3-pronged power receptacle
within 5 feet of the rear of the unit. DO NOT USE AN EXTENSION CORD OR
SURGE SUPRESSOR TO POWER THIS UNIT. FAILURE TO PROVIDE
ADEQUATE ELECTRICAL POWER WILL RESULT IN IMPROPER
CHILLING OF THE JÄGERMEISTER OR POSSIBLE DAMAGE TO
INTERNAL COMPONENTS
Remove the Machine from the Shipping Container:
Follow the instructions for removing the machine from the shipping box. DO NOT
HOLD OR CARRY THE MACHINE BY THE FAUCTET MOUNTED ON THE FRONT
OF THE MACHINE. DOING SO MAY DAMAGE THE MACHINE.
Remove From Plastic Bag:
Remove the plastic handles from the machine by cutting with a scissors. Remove the
machine from the protective plastic bag. Remove the protective plastic coverings that
are protecting the display panels on the unit.
- 15 -
Placing the Machine on the Bar:
A level surface with a MINIMUM of 1 inches of clear space at the rear of the unit and
1 inch MINIMUM on both sides is required to permit adequate airflow for the
refrigeration system. An additional 5 inches at the front of the machine is necessary
for the drip tray/filter access that is provided with the unit. DO NOT REMOVE THE
LEGS FROM THE MACHINE. FAILURE TO PROVIDE ADEQUATE CLEAR
SPACE ATTHE REAR OF THE MACHINE WILL RESULT IN IMPROPER
CHILLING OF THE JÄGERMEISTER OR POSSIBLE DAMAGE TO
INTERNAL COMPONENTS
Tap Handle Installation
The Model JEM uses a fully functional draft beer type faucet and requires an acrylic
handle. n the accessory bag, locate the acrylic handle and screw it on the top portion of
the faucet. DO NOT OVERTIGHTEN. The finger grooves on the back of the handle
should be facing to the rear of the machine. Use the adjustment on the faucet to tighten
in place. Once installed correctly, the flat portion of the handle will face the user.
Figure 7 – Handle In place
- 16 -
Bottle Stopper Insertion and Removal
IMPORTANT NOTICE:
WHEN REPLACING EMPTY
BOTTLES - DO NOT
DISCARD OR THROW THE
BOTTLE STOPPERS AWAY.
THE BOTTLE STOPPERS
ARE TO BE REUSED AND
ARE NOT DISPOSABLE!
Model JEMUS bottle stoppers are screw on style.
This stopper used in conjunction with the Model
JEMUS bottle well assembly supports up to 1 liter
bottles without the use of a bottle cage. Do not use
these stoppers in older model Jägermeister Tap
Machines.
DO NOT DISCARD OR THROW THE BOTTLE
STOPPERS AWAY. THE BOTTLE STOPPERS
ARE TO BE REUSED AND ARE NOT
DISPOSABLE!
Figure 8 – Screw On Bottle
Stopper
Step 1
Remove the cap from the Jägermeister Bottle
and position the Bottle Stopper above the Bottle.
Figure 9 – Screw On
Step 2
Screw onto the threaded neck of the bottle.
Screw on tightly but do not over tighten. A
correctly installed bottle stopper will ensure a
tight seal between the bottle stopper neck and
the bottle.
Figure 10 - Seated
Step 3
Unsnap the three (3) dust caps from the bottle
well assembly. Carefully and slowly turn the
bottle upside down and position it directly over
the machine. If any Jägermeister begins to drip
ensure the bottle stopper is securely screwed
on.
Figure 11 - Install
- 17 -
Step 4
Slowly insert the bottle stopper into the hole of
the bottle well. Push down slightly and allow the
bottle to rest inside the bottle well. The weight of
the bottle will keep the bottle securely in the
bottle well. If the bottle is slightly turned, you can
turn the bottle up to 1/8 turn to line up with the
front of the machine.
Figure 12- In Place
Repeat for All Bottles.
Step 5
To remove a bottle, lift it straight up- Do not pull it
forward or to the side- pull the bottle directly up
until it has cleared the bottle well.
Unscrew the bottle stopper from the bottle before
discarding- Bottle Stoppers ARE NOT
Disposable!
Figure 13- Remove
WHEN REPLACING EMPTY BOTTLES - DO NOT DISCARD OR THROW THE
BOTTLE STOPPERS AWAY. THE BOTTLE STOPPERS ARE TO BE REUSED AND
ARE NOT DISPOSABLE
- 18 -
Chapter 6
Plug It In, Turn It On, And Load It!
1.
Unsnap the 3 protective dust caps from the bottle well assembly located
on the top of the dispenser. These caps should not be removed and
should be snapped in place when a well space is not being used.
IF THIS IS THE FIRST USE FOR THE MACHINE, REMOVE ANY
ABSORBANT MATERIALS IN EACH WELL. ALSO REMOVE THE
PROTECTIVE CAP ON THE OUTPUT OF THE FAUCET
2.
Plug in the power cord of the machine into a 115VAC, 60 Hz. 15 Amp,
3-pronged power receptacle within 5 feet of the rear of the unit. DO
NOT USE AN EXTENSION CORD OR SURGE SUPPRESSOR.
If the power switch is "ON", the built in lighting will be on. If the lighting
does not come on, turn the power switch to the “On” position.
3.
4.
Unscrew the caps from 3 fresh bottles of Jägermeister and insert the
tapered end of the bottle stoppers as described in 'Bottle Stopper
Insertion and Removal" above. The bottle stoppers are spring actuated
and prevent dispensing until they are inserted into the bottle well
assembly.
Place each of the Jägermeister bottles on the top of the machine by
inverting the bottle and inserting the barrel end of the bottle stopper
assembly into the bottle well assembly until the collar of the bottle
stopper rests inside the bottle well assembly flange. The Jägermeister
flow into the machine is automatically activated when the bottle stopper
is placed correctly into the bottle well.
THE MACHINE WILL LOAD A TOTAL OF APPROXIMATELY 1 ½
Liters OR ABOUT 53 OUNCES OF JÄGERMEISTER.
5.
If the power switch is not in the “On” position, place it in the “On”
position. Allow 30 minutes for the system to chill down before
dispensing shots of Jägermeister. When the refrigeration switch is in
the "On" position and the level indicates “F”, the refrigeration
compressor and the condenser fan will begin to run within 2 minutes. It
is very important that the front and the rear of the machine is kept free
and clean of obstructions. Air is drawn from the front of the machine
through a removable filter and exhausted through the rear of the
machine. With the refrigeration switch is in the "On" position and the
level indicates “F”, the refrigeration compressor and the condenser fan
will begin to run within 2 minutes. It is very important that the front and
the rear of the machine is kept free and clean of obstructions. Air is
drawn from the front of the machine through a removable filter and
exhausted through the rear of the machine.
NOTE
THE MACHINE WILL LOAD A TOTAL OF APPROXIMATELY 1 ½ Liters OR ABOUT
53 OUNCES OF JÄGERMEISTER.
- 19 -
IMPORTANT INFORMATION
IF THE FLOW FROM THE BOTTLES DOES NOT STOP AFTER A FEW SECONDS
(the bubbles continue and you may notice Jägermeister flowing all over your
counter) - DO NOT CONTINUE ANY FURTHER. REMOVE THE BOTTLES AND
CALL OUR SERVICE CENTER AT 1-800-713-8881.
When product is dispensed, it is normal for bubbles to continue in the bottle(s) for
a few seconds after you close the tap handle.
GREEN, RED or PINK FLUID INFORMATION
If this is the first time the machine has been used, or has been returned from repair, the
initial flow from the Jägermeister Tap Machine® will be a harmless pink or green fluid
followed by Jägermeister. This red, pink or green fluid is an FDA approved glycol
solution used during factory tests. All of the liquid dispensed prior to the Jägermeister
must be discarded.
IMPORTANT
It is very important that the rear of the machine is kept clean and
free of obstructions. Air is drawn from the front of the machine
through a removable filter and exhausted through the rear of the
machine.
ANY OBSTRUCTION IN AIRFLOW WILL RESULT IN WARM SHOTS
OF JÄGERMEISTER BEING DISPENSED.
Note
As with air conditioning units, once the refrigeration switch has been
turned on or off - do not switch it again for at least 5 minutes. Rapidly
turning the switch on and off will prevent the compressor from properly
starting and/or resetting. If you suspect this has happened, turn the
machine off and allow at least 5 full minutes for it to properly reset before
restarting.
- 20 -
Chapter 7
Keeping Your Tap Machine® Clean
WARNING
THE POWER SWITCH MUST BE TURNED "OFF" DURING CLEANING.
Figure 14 - Rear View
FAILURE TO TURN THE POWER SWITCH "OFF" MAY RESULT IN
INTERNAL DAMAGE TO THE MACHINE.
Your Jägermeister Tap Machine® REQUIRES simple, regular cleaning to function
properly.
Bottle Stoppers
When replacing empty bottles, wash each bottle stopper in warm water before using a
new bottle. Be sure to run warm water through the stopper to remove build up of
Jägermeister that may hinder desired operation.
Weekly
Drip Tray and Air Filter
Remove and clean the drip tray and air filter at the front of the machine.
The filter may be rinsed in warm water and allowed to dry for a few
minutes. Replace the filter in the filter holder at the front of the machine.
Figure 15 - Clean Filter
- 21 -
Monthly
On a Monthly basis clean the machine as follows:
1. Turn off the power switch at the rear of the machine.
2. Remove the bottles from the top of the unit.
3. Open the faucet and drain all remaining Jägermeister from the system.
4. With the faucet opened, pour approximately one liter of warm water into the
bottle well at the top of the machine and flush the water through the machine
until it is empty again. Close the faucet once all of the water has drained.
5. Wipe the outside of the machine with a warm damp cloth.
6. Remove and clean the drip tray and air filter at the front of the machine. The
filter may be rinsed in warm water and allowed to dry. A dry filter may also be
vacuumed. Replace the filter.
7. Replace the bottles of Jägermeister on the top of the machine and turn the
power switch at the rear of the machine to the “On” position.
8. Allow the machine 30 minutes to cool before dispensing Jägermeister
"Colder Than Ice".
- 22 -
Chapter 8
Let's Talk About Temperature
Jägermeister - The Big Chill Warms
Once a shot of Jägermeister is dispensed into a glass or other container, IT BEGINS TO WARM
UP IMMEDIATELY. Depending on the temperature of the glass and the room, Jägermeister can
warm up 20º F within seconds.
Keep This In Mind
Each person's perception of "Colder-Than-Ice" Jägermeister is extremely subjective and can only
be verified by proper temperature testing of the Jägermeister as it is dispensed from the Tap
Machine. Most individuals have a difficult time detecting the difference in liquid temperatures
between 0º F and 30º F. They know it's cold, but not how cold. The JEM Jägermeister Tap
Machine® is factory set to dispense Jägermeister at the optimum temperature for enjoyment - 0º F
(-18º C). There are no User temperature adjustments. The temperature is factory set and not
adjustable.
Properly Test The Temperature
A simple procedure to test the dispensing temperature can be performed to verify that the
temperature. Simply relying on a person's perception that the machine is not cold enough is not
an accurate method to determine actual and accurate dispensing temperatures.
Tools you WILL need to test PROPERLY
1.
A quick responding digital, liquid proof thermometer. Non-digital thermometers
respond too slowly.
2.
Pre-chilled COLD glass (Pre-chill it in the freezer) - Must be able to hold at least 4
ounces. Similar to the glass below.
Figure 16 Typical Digital Thermometers and Glass
If you suspect the Jägermeister Tap Machine® is not cooling properly, First CLEAN THE FILTER
AT THE FRONT OF THE MACHINE. Your JEM Jägermeister Tap Machine® will not chill properly
with a dirty filter. Before performing any temperature testing, remove and clean the filter. After
you clean the filter, you must wait at least 30 minutes before performing any further temperature
testing. Then measure the temperature of the Jägermeister as follows:
1. Using a chilled glass (or insulated container), dispense 3 to 4 ounces and immediately
place the thermometer in the Jägermeister, holding it such that the probe is suspended in
the middle of the liquid, and not in contact with the sides or bottom of the container. (If
the thermometer is allowed to touch the sides or bottom, the results will not be accurate
and could be off as much as 20º F )
2. Wait a few seconds for the thermometer to reach temperature. This temperature
represents the coldest the machine will get, and should be at or below 5º F. If the
temperature is not below 5ºF call the Tap Machine Inc. service line.
- 23 -
Chapter 9
When Problems Arise
Most problems can be prevented by simple weekly and monthly maintenance described
in "Keeping Your Jägermeister Machine Clean." The Jägermeister Tap Machine® is
very reliable, however every now and again something can go wrong. Most problems
are easily corrected without sending your tap to Tap Machine Inc. for repairs. While the
information provided here was accurate at the time of the initial printing, an up-to-date,
comprehensive troubleshooting guide and instructions can be found at
If you suspect your Tap Machine® is not operating properly, check the following
complaints and suggested resolutions as it applies to your problem. For additional
Frequent Questions
Note: These are only the most commonly asked questions and by no means every
conceivable question. If there are ever any questions that you have please contact the
Tap Machine service line at 1-800-713-8881.
Why do my bottle stoppers break?
Many times your Tap Machine® will be placed so the position of the bottles on
the machine is higher than where the person trying to take them out is standing. This
causes the person to angle the bottle and for the bottle stopper to break. The solution to
this problem is simple. When replacing the bottle lift straight up so as not to cause
undue stress on the bottle stopper.
Why is my Tap Machine® is not dispensing product?
Check the digital indicator on the upper right corner of the machine. If the “L” is
visible, the machine contains no Jägermeister. Refill the machine.
Why is my Tap Machine® leaking from the well?
The reason for this is that one or more of the bottle stoppers are damaged. You
should take the bottles off of your Tap Machine® and order new bottle stoppers. Note:
since the bottle stopper may not appear broken it is best to dispose of all the bottle
stoppers.
Why is my Tap Machine® not cooling?
Is the power switch in the “On” position? If it is, check the digital indicator on the
upper right corner of the machine. If the “L” is visible, the machine will not be cool. Refill
the machine with Jägermeister until the display change to “F” and the cooling system will
be operate.
How do I order parts for my Tap Machine?
All you have to do is call the Tap Machine service line at 1-800-713-8881 or log
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Chapter 10
Contacting Tap Machine Inc.
Before contacting Tap Machine Technical Support log on to www.tapmachine.com
and read the FAQ section.
Important Required Information:
To process a request we will require the following information from you:
1.
2.
3.
Serial Number and Date Code – The serial number and date codes
are located on the front page of this user manual and on the serial
number tag located on the rear of the machine.
Name of purchaser and/or account name. We need the name of
the original purchaser of the machine, and if it is being used in a bar
or restaurant - the name of the location it is being used.
If you did not purchase the machine from Tap Machine Inc., we
need the date of purchase and the name of the company you
purchased the machines from. Note: Machines purchased used
are not covered under any warranty.
If you send us an e-mail or leave a voicemail message, and expect a reply, include a
telephone number INCLUDING THE AREA CODE (or e-mail address) and the name of
a person to contact in addition to the information required above.
Be sure to include in an e-mail, or be able to tell a technician if you call, what if anything
you have tried to do to remedy the problem, has the machine been recently moved or
cleaned, etc. If you use the online guide, please be able to tell us what point it directed
to contact technical support.
Online Form
Direct E-Mail
(800) 713-8881
9 AM to 5 PM ET, M-T except holidays. Friday 9 AM to 12
NOON ET.
By Telephone
Voicemail is available during non-business hours.
General Questions
Or E-Mail us directly at [email protected]
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JEM Specifications
Model Number
Dimensions
JEMUS
11"W x 15"D x 26"H
Shipping Weight
46.8 Pounds – 21.2 Kg
Power Required
Current Draw
115 VAC, 60Hz, 160 Watts
3A at start / 1.4A steady state
Electrical Cord
6 Ft.
Compressor
1/5 HP
Refrigerant / Charge Size
Design Pressure, min.
R134A / 90g
High Side: 186psig
Low Side: 160psig
Temperature Range
Factory set at: 0º F (not adjustable)
Capacity
ꢀ
ꢀ
ꢀ
Bottle Well Assembly (on top)
Cooling System (inside)
Total
100ml – 3.38 Fl. Oz.
1470ml - @ 49.68 FL. Oz
1570 ml - @ 53.06 FL Oz.
Required Clearances
2 inches (50mm) to the rear
1 inch (25mm) on each side
5 inches (127mm) to the front
Environmental
For Indoor Use Only
Jägermeister Liqueur 35% Alc./Vol. Imported by Sidney Frank Importing Co., Inc., New Rochelle, NY. Drink
Responsibly.
Jägermeister® Tap Machines are produced exclusively by Tap Machine Inc.
Tap Machine®, Tap Machine Inc. Colder Than Ice®, and the Tap Machine appearance are registered trademarks.
Jägermeister® and the Jägermeister Logo are registered trademarks of Mast-Jägermeister AG, Wolfenbuttel,
Germany.
Tap Machine technology protected by one or more United States patents: 5427276, 546387, 5494195.
All Rights Reserved. © Tap Machine Inc. 2007.
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Limited Warranty
LIMITED ONE (1) YEAR WARRANTY
The Jägermeister Tap Machine dispenser (“Dispenser”) is warranted to be free from defects in material and
workmanship under normal usage when installed and operated in accordance with the instruction manual for a
period of one (1) year from the date of purchase (“Warranty Period”). This Limited Warranty is limited to the
free replacement of the Dispenser and extends only to the original purchaser and no other subsequent owners
regardless of time of subsequent ownership. There is no repair service, on site or otherwise, provided for the
Dispenser under this Limited Warranty. Any and all service, repairs or any labor costs upon the Dispenser
shall be at the sole discretion and cost to purchaser.
This Limited Warranty is solely to replace the Dispenser when it has experienced Operational Failure during
the Warranty Period. For purposes of this Limited Warranty, "Operational Failure" is defined as failure relating
directly and exclusively to defects in material and workmanship. The determination of when an Operational
Failure has occurred will be made by Tap Machine Inc.
This Limited Warranty does not extend to any Dispenser that has been damaged or rendered defective or non-
operational due to: (a) accident, misuse or abuse, including but not limited to damage resulting from spillage
due to improper bottle insertion or removal; (b) any modifications to or tampering with the Dispenser; (c)
temperature variations due to purchaser’s failure to clean the filter or attempts to make temperature
adjustments; (d) "freeze up" due to water in the system after cleaning; (e) dispensing product other than
Jägermeister Liqueur (“Jägermeister”).
This Limited Warranty does not extend to any Dispenser that has been used for products other than
Jägermeister.
REPLACEMENT OF DISPENSER UNDER LIMITED WARRANTY
Tap Machine Inc. will replace the Dispenser free of charge to the original purchaser if the Dispenser
experiences an Operational Failure within the Warranty Period. Notification of an Operational Failure must be
given within ten (10) business days of the Operational Failure. Notifications must be given by contacting Tap
Machine Inc. at 1-800-713-8881 between 9 a.m. and 5 p.m. (Eastern Time) Monday through Friday excluding
holidays, and the purchaser must fully cooperate and provide information enabling Tap Machine Inc. to
evaluate if an Operational Failure has occurred. In order to obtain the replacement Dispenser, the defective
unit must be returned to the address provided by Tap Machine Inc.
PRIOR TO REPORTING AN OPERATIONAL FAILURE, PLEASE REVIEW THE FREQUENTLY ASKED
QUESTIONS GUIDE LOCATED IN THIS MANUAL AND THE CLEANING INSTRUCTIONS IN THIS GUIDE.
WARRANTY DISCLAIMERS
EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, THERE ARE NO OTHER WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. ALL WARRANTIES NOT STATED IS THIS LIMITED
WARRANTY ARE EXPRESSLY DISCLAIMED. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY
LAW ARE LIMITED TO THE TERMS OF THIS EXPRESS LIMITED WARRANTY.
LIMITATION OF REMEDIES
TAP MACHINE INC. IS NOT LIABLE FOR ANY DAMAGES CAUSED BY THE DISPENSER OR THE
FAILURE OF THE DISPENSER TO PERFORM, INCLUDING LOST PRODUCT, LOST PROFITS, LOST
SAVINGS, INCIDENTAL DAMAGES OR CONSEQUENTIAL DAMAGES. TAP MACHINE INC. IS NOT
LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY THE PURCHASER FOR A THIRD
PARTY.
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