Gateway Cable Box CG3100 User Manual

Wireless Cable Voice  
Gateway CG3000/CG3100  
User Manual  
NETGEAR, Inc.  
350 East Plumeria Drive  
San Jose, CA 95134  
part number  
July 2009  
radio spectrum – Article 3.2. Testing for radio test suites according to EN 300 328- 2 has been conducted. These are  
considered relevant and sufficient.  
Bestätigung des Herstellers/Importeurs  
Es wird hiermit bestätigt, daß das Wireless Cable Voice Gateway gemäß der im BMPT-AmtsblVfg 243/1991 und Vfg  
46/1992 aufgeführten Bestimmungen entstört ist. Das vorschriftsmäßige Betreiben einiger Geräte (z.B. Testsender) kann  
jedoch gewissen Beschränkungen unterliegen. Lesen Sie dazu bitte die Anmerkungen in der Betriebsanleitung.  
Das Bundesamt für Zulassungen in der Telekommunikation wurde davon unterrichtet, daß dieses Gerät auf den Markt  
gebracht wurde und es ist berechtigt, die Serie auf die Erfüllung der Vorschriften hin zu überprüfen.  
Certificate of the Manufacturer/Importer  
It is hereby certified that the Wireless Cable Voice Gateway has been suppressed in accordance with the conditions set  
out in the BMPT-AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some equipment (for example, test  
transmitters) in accordance with the regulations may, however, be subject to certain restrictions. Please refer to the notes  
in the operating instructions.  
Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market  
and has been granted the right to test the series for compliance with the regulations.  
Technical Support  
Thank you for choosing Netgear product(s). Please register online and take advantage of the  
technical support resources such as NETGEAR online knowledge base. Technical support is  
available 24 hours a day, seven days a week; please call your Cable Internet Service Provider.  
Product and Publication Details  
Model Number:  
CG3000/CG3100  
July 2009  
Publication Date:  
Product Family:  
Gateway  
Product Name:  
Wireless Cable Voice Gateway  
Home  
Home or Business Product:  
Language:  
English  
Publication Part Number:  
202-10074-01  
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Contents  
Chapter 1  
Connecting the Gateway  
Chapter 2   
Wireless Configuration  
Chapter 3   
Content Filtering  
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Chapter 4   
Managing Your Network  
Chapter 5   
Customizing Your Network  
Chapter 6   
Troubleshooting  
Appendix A   
Default Settings and Technical Specifications  
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Appendix B   
Related Documents  
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About This Manual  
®
The NETGEAR Wireless Cable Modem Gateway CG3000 User Manual describes how to install,  
configure and troubleshoot the Wireless Cable Voice Gateway . The information in this manual is  
intended for readers with intermediate computer and Internet skills.  
Conventions, Formats, and Scope  
The conventions, formats, and scope of this manual are described in the following paragraphs:  
Typographical Conventions. This manual uses the following typographical conventions::  
Italic  
Emphasis, books, CDs, file and server names, extensions  
User input, IP addresses, GUI screen text  
Command prompt, code  
Bold  
Fixed  
italic  
URL links  
Formats. This manual uses the following formats to highlight special messages:  
Note: This format is used to highlight information of importance or special interest.  
Tip: This format is used to highlight a procedure that will save time or resources.  
Warning: Ignoring this type of note may result in a malfunction or damage to the  
equipment.  
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Scope. This manual is written for the Voice Gateway according to these specifications:  
Product Version  
Wireless Cable Voice Gateway  
July 2009  
Manual Publication Date  
For more information about network, Internet, firewall, and VPN technologies, see the links to the  
NETGEAR website in Appendix B, “Related Documents.”  
Note: Product updates are available on the NETGEAR, Inc. website at  
How to Print This Manual  
To print this manual, your computer must have the free Adobe Acrobat reader installed in order to  
view and print PDF files. The Acrobat reader is available on the Adobe Web site at   
Tip: If your printer supports printing two pages on a single sheet of paper, you can  
save paper and printer ink by selecting this feature.  
Revision History  
Version  
Number  
Part Number  
Date  
Description  
202-  
1.0  
July 2009 Original publication  
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Chapter 1  
Connecting the Gateway  
This chapter describes how to configure your Voice Gateway Internet connection. For help  
installing your gateway, see the Wireless Cable Voice Gateway CG3000/3100 Quick Install  
Guide.For information about product features and compatible NETGEAR products, see the  
NETGEAR website at http://www.netgear.com.  
Package Contents  
The product package should contain the following items:  
NETGEAR® Wireless Cable Voice Gateway  
Wireless Cable Voice Gateway CG3000/3100 Quick Install Guide  
AC power adapter with separate battery  
Category 5 (CAT5) Ethernet cable  
USB cable  
Resource CD, including:  
This manual  
Application Notes, Tools, and other helpful information  
If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the  
carton, including the original packing materials, in case you need to return the product for repair.  
Gateway Front Panel  
The front panel of the gateway contains status LEDs.  
Figure 1-1  
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You can use the LEDs to verify status and connections. The following table lists and describes  
each LED and button on the front panel of the gateway.  
Table 1-1. LED and Front Panel Button Descriptions  
LED  
Description  
Solid green. Power is supplied to the cable modem.  
Off. No power.  
Power  
Solid green. The unit is synchronized, and all four channels are in use (channel  
bonding).  
Blinking. The unit is scanning for a downstream DOCSIS channel.  
Off. No downstream channels are locked.  
Downstream  
Upstream  
Solid green. The unit is synchronized, and all four channels are in use (channel  
bonding).  
Blinking. The unit is scanning for an upstream channel.  
Off. No upstream channels are locked.  
Solid green. The cable modem is online.  
Blinking. The cable modem is synchronizing with the cable provider’s CMTS.  
Off. The cable modem is offline.  
Internet  
• Green indicates 1,000 Mbps. Amber indicates 10/100 Mbps.  
Solid. An Ethernet device is connected and powered on.  
Blinking. Data is being transmitted or received on the Ethernet port.  
Off. No Ethernet device is detected on the Ethernet port.  
LAN (Ethernet)  
Voice Ports  
Solid green. Registered with the Call Agent.  
(1 and 2)  
Blinking. There is an active call.  
Slow blink. Phone is “on-hook,” registration with Call Agent is in progress.  
Off. No phones are connected to the voice port.  
Button  
Description  
Turn the wireless radio in the gateway on and off. The wireless radio is on by default. The  
LED located below this button indicates if the wireless radio is on or off.  
Wireless  
On/Off  
Pushing this button opens a 2-minute window for the gateway to connect with other WPS-  
enabled devices. For more information, about using the WPS method to implement secu-  
rity, see the Wireless Cable Voice Gateway CG3000/CG3100 User Manual  
Push 'N'  
Connect (WPS)  
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Gateway Rear Panel  
The rear panel includes the following connections, viewed from left to right, as illustrated in the  
following illustration:  
Power On/Off  
button  
USB  
port  
Coaxial  
cable  
connector  
Power  
adapter  
input  
Voice/phone  
ports  
Ethernet  
LAN ports  
Figure 1-2  
Two Voice/Phone ports: With VoIP service, connect one or two handsets to these ports.  
Four Ethernet LAN ports: Use these ports to connect local computers.  
USB port: The USB port is a USB host and can be used for connecting a USB hard drive,  
flash drive, or printer.  
Coaxial cable connector: Attach coaxial cable to the cable service provider’s connection.  
Power: AC power adapter input.  
Note: You can return the gateway to its factory settings. On the bottom of the gateway,  
press and hold the Restore Factory Settings button  
for over 7 seconds. The  
Logging In to Your Gateway  
You can log in to the gateway to view or change its settings. Links to Knowledge Base and  
documentation are also available on the gateway main menu.  
Note: Your computer must be configured for DHCP. For help with configuring DHCP, see  
the documentation that came with your computer or see the link to the online  
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When you have logged in, if you do not click Logout, the gateway waits for 5 minutes after no  
activity before it automatically logs you out.  
To log in to the gateway:  
1. Using the computer that you first used to access your cable modem Internet service, connect to  
the gateway by typing http://192.168.0.1 in the address field of your Internet browser. A login  
window displays:  
Figure 1-3  
2. Enter admin for the user name and password for the password, both in lower case letters.  
When you connect to the gateway the Modem Status screen displays:  
Figure 1-4  
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Viewing the Basic Settings  
To view or configure the basic settings, select Basic Settings from the main menu:  
Figure 1-5  
By default Dynamic IP is selected. If you make changes, you must click Apply to accept the new  
settings.  
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MTA Status  
From the main menu select MTA Status to display the following screen:  
Figure 1-6  
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Chapter 2  
Wireless Configuration  
For a wireless connection, the SSID, also called the wireless network name, and the wireless  
security setting must be the same for the gateway and wireless computers or wireless adapters.  
NETGEAR strongly recommends that you use wireless security. This chapter includes:  
Planning Your Wireless Network  
For compliance and compatibility between similar products in your area, the operating channel  
and region must be set correctly.  
To configure the wireless network, you can either specify the wireless settings, or you can use Wi-  
Fi Protected Setup (WPS) to automatically set the SSID and implement WPA/WPA2 security.  
To manually configure the wireless settings, you must know the following:  
SSID. The default SSID for the gateway is Wireless.  
The wireless mode (802.11g, or 802.11b) that each wireless adapter supports.  
Wireless security option. To successfully implement wireless security, check each wireless  
adapter to determine which wireless security option it supports.  
Push 'N' Connect (WPS) automatically implements wireless security on the gateway while, at  
the same time, allowing you to automatically implement wireless security on any WPS-  
enabled devices (such as wireless computers and wireless adapter cards). You activate WPS by  
pressing a WPS button on the gateway, clicking an onscreen WPS button, or entering a PIN  
number. This generates a new SSID and implements WPA/WPA2 security.  
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Note: NETGEAR’s Push 'N' Connect feature is based on the Wi-Fi Protected Setup  
(WPS) standard (for more information, see http://www.wi-fi.org). All other Wi-  
Fi-certified and WPS-capable products should be compatible with NETGEAR  
products that implement Push 'N' Connect.  
To set up your wireless network using the WPS feature:  
Use the WPS button on the side of the gateway (there is also an onscreen WPS button), or  
enter the PIN of the wireless device.  
Make sure that all wireless computers and wireless adapters on the network are Wi-Fi  
certified and WPA or WPA 2 capable, and that they support WPS configuration.  
Wireless Placement and Range Guidelines  
The range of your wireless connection can vary significantly based on the physical placement of  
the gateway. The latency, data throughput performance, and notebook power consumption of  
wireless adapters also vary depending on your configuration choices.  
For best results, place your gateway according to the following guidelines:  
Near the center of the area in which your PCs will operate.  
In an elevated location such as a high shelf where the wirelessly connected PCs have line-of-  
sight access (even if through walls).  
Away from sources of interference, such as PCs, microwave ovens, and 2.4 GHz cordless  
phones.  
Away from large metal surfaces.  
Put the antenna in a vertical position to provide the best side-to-side coverage. Put the antenna  
in a horizontal position to provide the best up-and-down coverage.  
If using multiple access points, it is better if adjacent access points use different radio  
frequency channels to reduce interference. The recommended channel spacing between  
adjacent access points is 5 channels (for example, use Channels 1 and 6, or 6 and 11).  
The time it takes to establish a wireless connection can vary depending on both your security  
settings and placement. WEP connections can take slightly longer to establish. Also, WEP  
encryption can consume more battery power on a notebook computer.  
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Wireless Security Options  
Indoors, computers can connect over 802.11n wireless networks at a maximum range of up to 300  
feet. Such distances can allow for others outside your immediate area to access your network.  
Unlike wired network data, your wireless data transmissions can extend beyond your walls and  
can be received by anyone with a compatible adapter. For this reason, use the security features of  
your wireless equipment. The Voice Gateway provides highly effective security features which are  
covered in detail in this chapter. Deploy the security features appropriate to your needs.  
There are several ways you can enhance the security of your wireless network:  
WEP. Wired Equivalent Privacy (WEP) data encryption provides data security. WEP Shared  
Key authentication and WEP data encryption block all but the most determined eavesdropper.  
This data encryption mode has been superseded by WPA-PSK and WPA2-PSK.  
WPA-PSK (TKIP), WPA2-PSK (AES). Wi-Fi Protected Access (WPA) using a pre-shared  
key to perform authentication and generate the initial data encryption keys. The very strong  
authentication along with dynamic per frame re-keying of WPA makes it virtually impossible  
to compromise.  
Restrict access to your router.  
For more information about wireless technology, see the link to the online document in “Wireless  
Networking Basics” in Appendix B.  
Manually Configuring Your Wireless Settings and Security  
You can view or manually configure the wireless settings for the gateway in the Wireless Settings  
screen. If you want to make changes, make sure to note the current settings first.  
Note: If you use a wireless computer to change the wireless network name (SSID) or  
wireless security settings, you will be disconnected when you click Apply. To  
avoid this problem, use a computer with a wired connection to access the gateway.  
To view or manually configure the wireless settings:  
1. Log in to the gateway as described in “Logging In to Your Gateway” on page 1-4.  
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2. In the main menu, under Setup, select Wireless Settings to display the following screen:  
Figure 2-1  
3. If you make changes, you must click Apply for them to take effect.  
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Table 2-1. Wireless Settings  
Settings  
Description  
Wireless Network Name (SSID)  
The SSID is also known as the wireless network name.  
Enter a 32-character (maximum) name in this field. The  
characters are case sensitive.  
In a setting where there is more than one wireless  
network, different wireless network names provide a  
means for separating the traffic. Any device you want to  
participate in a wireless network must use the SSID.  
Control Channel  
The wireless channel used by the gateway. The default is  
channel 11.  
You should not need to change the wireless channel  
unless you experience interference (shown by lost  
connections and/or slow data transfers). Should this  
happen, you might need to try different channels to see  
which is the best.  
802.11 Mode  
Select the desired wireless mode. The options are:  
• Auto  
b & g only. Only 802.11g and 802.11b wireless stations  
can be used.  
g only. Only 802.11g wireless stations can be used.  
b only. Only 802.11b wireless stations can be used.  
Wireless Access  
Point  
Enable Wireless Access  
Point  
On by default, you can also turn off the wireless radio to  
disable access through this device. This can be helpful  
for configuration, network tuning, or troubleshooting  
activities.  
Allow Broadcast Name  
(SSID)  
On by default, the gateway broadcasts its SSID, allowing  
wireless stations which have a “null” (blank) SSID to  
adopt the correct SSID. The default SSID is NETGEAR.  
If you disable broadcast of the SSID, only devices that  
have the correct SSID can connect. This nullifies the  
wireless network “discovery” feature of some products  
such as Windows XP, but the data is still fully exposed to  
a determined snoop using specialized test equipment  
like wireless sniffers. For this reason NETGEAR  
recommends that you also enable wireless security.  
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Table 2-1. Wireless Settings (continued)  
Settings  
Description  
Wi-Fi Protected  
Setup (WPS)  
WPS Config  
Device Name  
STA PIN  
To use WPS, you must enable WPS Config and click  
Apply.  
The default is NetgearAP. This identifies your gateway  
for client WPS devices that want to join the network.  
The PIN is displayed so that you can use it to configure  
the gateway through WPS (Wi-Fi Protected Setup). It is  
also displayed on the gateway’s label.  
WPS Method  
Start WPS  
PIN or Push Button can be used.  
If WPS Config is enabled, clicking Start WPS causes the  
gateway to try to associate with a client. If security is set  
to Disable, it is automatically set to WPA-PSK. For more  
information about WPS, see “Using Push 'N' Connect  
Security Options  
Disable  
Wireless security is disabled by default. After the  
gateway is connected to the Internet, NETGEAR strongly  
recommends that you implement wireless security.  
Security Options  
(continued)  
• WEP (Wired Equivalent  
WEP security uses encryption keys to provides data  
Privacy) 64-bit encryption security. You can select 64-bit or 128-bit encryption. See  
Privacy) 128-bit encryption Security” on page 2-7.  
• WPA-PSK (Wi-Fi  
Protected Access Pre-  
Shared Key)  
Wi-Fi Protected Access (WPA) data encryption provides  
data security. The very strong authentication along with  
dynamic per frame rekeying of WPA make it virtually  
impossible to compromise.  
• WPA  
• WPA2-PSK (Wi-Fi  
Protected Access 2 Pre-  
Shared Key)  
• WPA uses the TKIP encryption type and a  
pre-shared key passphrase  
• WPA-PSK uses the TKIP encryption type with  
authentication from a RADIUS server.  
• WPA2-PSK uses the AES encryption type with  
authentication from a RADIUS server.  
• For more information about WPA, see “Configuring  
• WPA2  
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Configuring WEP (Wired Equivalent Privacy) Wireless Security  
Note: If you use a wireless computer to configure wireless security settings, you will be  
disconnected when you click Apply. Reconfigure your wireless computer to match  
the new settings, or access the gateway from a wired computer to make further  
changes.  
To configure WEP data encryption:  
1. Log in to the gateway as described in “Logging In to Your Gateway” on page 1-4.  
2. In the main menu, under Setup, select Wireless Settings.  
3. In the Wireless Settings screen, depending on the encryption strength that you want, select one  
of these options:  
WEP (Wired Equivalent Privacy) 64-bit encryption  
WEP (Wired Equivalent Privacy) 128-bit encryption  
Settings for WEP encryption are shown in the following figure (which is the bottom part of the  
Wireless Settings screen).  
Figure 2-2  
4. Select the WEP security encryption from the Authentication drop-down list. Select  
Automatic, Open System or Shared Key. The default is Automatic.  
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5. Enter the WEP encryption key information:  
WEP PassPhrase: To use a passphrase to automatically generate the keys, enter a  
passphrase and click Generate. Wireless stations must use the passphrase or keys to  
access the gateway.  
Key 1 through Key 4: You can manually enter the four data encryption keys. These values  
must be identical on all computers and access points in your network. For 64-bit WEP,  
enter 10 hexadecimal digits (any combination of 0–9 or A–F). For 128-bit WEP, enter  
26 hexadecimal digits.  
Select which of the four keys will be the default. Data transmissions are always encrypted  
using the default key. The other keys can only be used to decrypt received data. The four  
entries are disabled if WPA-PSK or WPA authentication is selected.  
6. Click Apply to save your settings.  
Note: If you use a wireless computer to configure WEP settings, you will be  
disconnected when you click Apply. Reconfigure your wireless adapter to match  
the new settings or access the gateway from a wired computer to make any further  
changes.  
Configuring WPA-PSK or WPA2-PSK Wireless Security  
Note: Not all wireless adapters support WPA. Furthermore, client software is required on  
the client. Windows XP and Windows 2000 with Service Pack 3 or above do  
include the client software that supports WPA. The wireless adapter hardware and  
driver must also support WPA. Consult the product documentation for your  
wireless adapter and WPA client software for instructions on configuring WPA  
settings.  
To configure WPA in the gateway:  
1. Log in to the gateway as described in “Logging In to Your Gateway” on page 1-4.  
2. In the main menu, under Setup, select Wireless Settings.  
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3. Select one of the WPA settings:  
Figure 2-3  
WPA-PSK. This setting provides the TKIP encryption type and a pre-shared key  
passphrase.  
WPA2-PSK. This setting provides the AES encryption type and a pre-shared key  
passphrase.  
4. Depending on the WPA settings that you select, enter the required information:  
For WPA-PSK or WPA2-PSK, enter the pre-shared key, which is a passphrase between 8 and  
63 characters.  
5. Click Apply to save your settings.  
Using Push 'N' Connect (WPS) to Configure Your Wireless  
Network and Security  
If your wireless clients support Wi-Fi Protected Setup (WPS), you can use this feature to configure  
the gateway’s SSID and security settings and, at the same time, connect the wireless client securely  
and easily to the gateway. Look for the  
symbol on your client device (computers that will  
connect wirelessly to the gateway are clients). WPS uses the network name (SSID) that is  
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specified in the Wireless Settings screen and sets the wireless security settings to either WPA-PSK  
or WPA2-PSK and then and broadcasts these settings to the wireless client.  
Note: NETGEAR’s Push 'N' Connect feature based on the Wi-Fi Protected Setup  
(WPS) standard (for more information, see http://www.wi-fi.org). All other Wi-  
Fi-certified and WPS-capable products should be compatible with NETGEAR  
products that implement Push 'N' Connect.  
Some considerations regarding WPS are:  
WPS supports only WPA-PSK and WPA2-PSK wireless security. WEP security is not  
supported by WPS.  
Before you can add a WPS client, the Security Option in the Wireless Settings screen must be  
set to Disabled, WPA-PSK, or WPA2-PSK. See “Manually Configuring Your Wireless  
A WPS client can be added using the Push Button method or the PIN method.  
Using the Push Button. This is the preferred method. See the following section, “Using a  
Entering a PIN. For information about using the PIN method, see “Using a PIN Entry to Add  
Using a WPS Button to Add a WPS Client  
Any wireless computer or wireless adapter that will connect to the gateway wirelessly is a client.  
The client must support a WPS PIN, and must have a WPS configuration utility, such as the  
NETGEAR Smart Wizard or Atheros Jumpstart.  
Before you can add a WPS client, the Security Option in the Wireless Settings screen must be set  
to Disabled, WPA-PSK, or WPA2-PSK. See “Manually Configuring Your Wireless Settings and  
To use the gateway WPS button to add a WPS client:  
1. Log in to the gateway as described in “Logging In to Your Gateway” on page 1-4.  
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2. In the main menu, select Wireless Settings. Scroll down to the WPS section of the screen:  
WPS automatically  
selects WPA-PSK  
if security is disabled.  
Figure 2-4  
Note: WPS is incompatible with WEP security. If WEP is configured in the gateway  
then WPS cannot be enabled.  
3. Select Enable in the WPS Config field and click Apply.  
4. In the WPS Method field, select Push Button.  
5. Click Start WPS or push the  
WPS button on the front panel of the gateway.  
The WPS LED on the front of the gateway begins to blink.  
The gateway tries to communicate with the client for 2 minutes.  
If the Security Option in the Wireless Settings screen was set to Disabled, the gateway  
automatically changes it to WPA-PSK (including a PSK security password).  
6. Go to the client wireless computer, and run a WPS configuration utility. Follow the utility’s  
instructions to click a WPS button.  
When the gateway adds the WPS client, it sends the SSID and WPA-PSK or WPA2-PSK  
configuration to the client.  
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To access the Internet from any computer connected to your gateway, launch a browser such as  
Microsoft Internet Explorer or Mozilla Firefox. You should see the gateway’s Internet LED blink,  
indicating communication to the ISP.  
Using a PIN Entry to Add a WPS Client  
Any wireless computer or wireless adapter that will connect to the gateway wirelessly is a client.  
The client must support a WPS PIN, and must have a WPS configuration utility, such as the  
NETGEAR Smart Wizard or Atheros Jumpstart.  
Before you can add a WPS client, the Security Option in the Wireless Settings screen must be set  
to Disabled, WPA-PSK, or WPA2-PSK. See “Manually Configuring Your Wireless Settings and  
To use a PIN to add a WPS client:  
1. Log in to the gateway as described in “Logging In to Your Gateway” on page 1-4.  
2. In the main menu, select Wireless Settings. Scroll down to the WPS section of the screen:  
WPS automatically  
selects WPA-PSK  
if security is disabled.  
Figure 2-5  
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Note: WPS is incompatible with WEP security. If WEP is configured in the gateway  
then WPS cannot be enabled.  
3. Select Enable in the WPS Config field and click Apply.  
4. In the WPS Method field, select PIN.  
5. Write down the STA PIN number.  
6. Go to the client wireless computer. Run a WPS configuration utility. Follow the utility’s  
instructions to enter the gateway STA PIN number.  
7. On the Wireless Settings screen, click Start WPS.  
The WPS LED on the front of the gateway begins to blink.  
The gateway tries to communicate with the client for 4 minutes.  
If the Security Option in the Wireless Settings screen was set to Disabled, the gateway  
automatically changes it to WPA-PSK (including a PSK security password).  
When the gateway adds the WPS client, it sends the SSID and WPA-PSK or WPA2-PSK  
configuration to the client.  
To access the Internet from any computer connected to your gateway, launch a browser such as  
Microsoft Internet Explorer or Mozilla Firefox. You should see the gateway’s Internet LED blink,  
indicating communication to the ISP.  
Connecting Additional Wireless Client Devices  
You can add more WPS clients to your wireless network, or you can add a combination of WPS-  
enabled clients and clients without WPS.  
Adding Just WPS Clients  
To add a wireless client device that is WPS-enabled, follow the procedures in “Using a WPS  
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Adding Both WPS and Non-WPS Clients  
For non-WPS clients, you cannot use the WPS setup procedures to add them to the wireless  
network. You must record, and then manually enter your security settings (see “Manually  
To connect a combination of non-WPS enabled and WPS-Enabled clients to the gateway:  
1. Restore the gateway to its factory default settings (press the Restore Factory Settings button  
located on the bottom of the gateway for 7 seconds).  
When the factory settings are restored, all existing wireless clients are disassociated and  
disconnected from the gateway.  
2. Configure the network name (SSID), select either the WPA/PSK or WPA2/PSK radio button  
on the Wireless Settings screen (see “Manually Configuring Your Wireless Settings and  
Security” on page 2-3). and click Apply. On the WPA/PSK or WPA2/PSK screen, select a  
passphrase and click Apply. Record this information to add additional clients.  
3. For the non-WPS devices that you want to connect, open the networking utility and follow the  
utility’s instructions to enter the security settings that you selected (the SSID, WPA/PSK or  
WPA2/PSK security method, and passphrase).  
4. For the WPS devices that you want to connect, follow the procedure “Using a WPS Button to  
The settings that you configured are broadcast to the WPS devices so that they can connect to  
the gateway.  
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Chapter 3  
Content Filtering  
This chapter describes how to use content filtering s for the gateway. This chapter includes:  
Viewing or E-mailing Logs  
Your gateway logs security-related events such as Denial of Service (DoS) attacks, hacker probes,  
and administrator logins, according to your settings on this screen. If you have set up content  
filtering on the Block Sites screen, you can also log when someone on your network tried to access  
a blocked site. You can specify which events are logged and you can send the logs to a Syslog  
server.  
1. Log in to the gateway as described in “Logging In to Your Gateway” on page 1-4.  
2. In the main menu, under Content Filtering, select Logs. The Logs screen displays.  
Figure 3-1  
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To e-mail logs:  
1. Fill in the Contact Email Address and SMTP Server Name fields.  
2. Select the Enable check box for E-mail Alerts.  
3. Click Apply so that your changes take effect.  
4. To e-mail the log now, click E-mail Log.  
To delete all log entries, click Clear Log. To see the most recent entries, click Refresh.  
Blocking Keywords, Sites, and Services  
The gateway provides a variety of options for blocking Internet based content and communications  
services. With its content filtering feature, the gateway prevents objectionable content from  
reaching your PCs. The gateway allows you to control access to Internet content by screening for  
keywords within Web addresses. It also has the capability to block access to all sites except those  
that are explicitly allowed.  
Key content filtering options include:  
Blocking access from your LAN to Internet locations that contain keywords that your specify.  
Blocking access to websites that you specify as off-limits.  
Allowing access to only websites that you specify as allowed.  
Blocking Keywords and Domains  
The gateway allows you to restrict access to Internet content based on functions such as Web  
address keywords and Web domains. A domain name is the name of a particular website. For  
To block keywords and domains:  
1. Log in to the gateway as described in “Logging In to Your Gateway” on page 1-4.  
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2. In the main menu, under Content Filtering, select Block Sites. The Block Sites screen displays.  
Figure 3-2  
3. To use keyword blocking, select the Keyword Blocking Enable check box. You can enter up  
to eight keywords. After you have entered a keyword in the field to the left of the Add  
Keyword button, click Add Keyword. The keyword will be shown in the Keyword List.  
Note the following:  
If the keyword .com is specified, only websites with other domain suffixes (such as .edu,  
.org, or .gov) can be viewed.  
Enter the keyword “.” to block all Internet browsing access.  
To remove a keyword from the Keyword List, select the keyword, and then click Remove  
Keyword.  
4. You can use the Domain List to create a list of allowed domains, or to create a list of denied  
domains. To use domain blocking, select the Domain Blocking Enable check box. After you  
have entered a domain in the field to the left of the Add Domain button, click Add Domain.  
The domain will be shown in the Domain List.  
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To remove a domain from the Domain List, select the domain, and then click Remove  
Domain.  
5. Click Apply to save your settings.  
Services  
You can use the Services screen to disable certain gateway features.  
1. Log in to the gateway as described in “Logging In to Your Gateway” on page 1-4.  
2. In the main menu, under Content Filtering, select Services.  
Figure 3-3  
To disable a feature, clear its check box and then click Apply  
Firewall Features. The gateway performs Stateful Packet Inspection (SPI) and protect against  
Denial of Service (DoS) attacks.  
IPSec Pass-Through. IPSec traffic is forwarded. If you clear this check box then this traffic  
will be blocked.  
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PPTP Pass-Through. PPTP traffic is forwarded. If you clear this check box then this traffic  
will be blocked.  
Multicast. The gateway can pass multicasting streams through the firewall.  
Port Scan Detection. When enabled, the gateway can respond to Internet-based port scans.  
IP Flood Detection. Allows the is gateway to block malicious devices that are attempting to  
flood devices.  
You can use the Web Features to set certain Web-oriented cookies, java scripts, and pop-up  
windows to be blocked by the firewall.  
Port Forwarding  
Configuring Port Forwarding to Local Servers  
Using the port forwarding feature, you can allow certain types of incoming traffic to reach servers  
on your local network. For example, you might make a local Web server, FTP server, or game  
server visible and available to the Internet.  
Use the Port Forwarding screen to configure the router to forward specific incoming protocols to  
computers on your local network. In addition to servers for specific applications, you can also  
specify a default DMZ server to which all other incoming protocols are forwarded. The DMZ  
server is configured in the WAN Setup screen, as discussed in ““Setting Up a Default DMZ  
Server” on page 5-4.  
Before starting, you need to determine which type of service, application, or game you will  
provide, and the local IP address of the computer that will provide the service. Be sure the  
computer’s IP address never changes.  
To configure port forwarding to a local server:  
1. Log in to the gateway as described in “Logging In to Your Gateway” on page 1-4.  
2. Select Port Forwarding under Advanced in the main menu. The Port Forwarding screen  
displays:  
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Figure 3-4  
3. From the Service list, select the service or game that you will host on your network.  
If the service does not appear in the list, see the following section, “Adding a Custom Rule” on  
page 3-6.”  
4. Click Add. The service appears in the list in the screen.  
Adding a Custom Rule  
To define rule that does not appear in the Service list, you must first determine which port number  
or range of numbers is used by the application. You can usually determine this information by  
contacting the publisher of the application or user groups or newsgroups. When you have the port  
number information, follow these steps:  
1. In the Port Forwarding screen, enter the name of the rule in the Add Custom Rules section of  
the screen.  
2. In the Starting Port field, enter the beginning port number.  
If the application uses only a single port, enter the same port number in the Ending Port  
field.  
If the application uses a range of ports, enter the ending port number of the range in the  
Ending Port field.  
3. In the Service Type field, select the protocol. If you are unsure, select TCP/UDP.  
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4. In the Local IP Address field, enter the IP address of your local computer that will provide  
this service.  
5. Click Apply. The service appears in the list.  
Application Example: Making a Local Web Server Public  
If you host a Web server on your local network, you can use port forwarding to allow Web requests  
from anyone on the Internet to reach your Web server.  
To make a local Web server public:  
1. Assign your Web server either a fixed IP address or a dynamic IP address using DHCP address  
reservation, as explained in “Using Address Reservation” on page 4-5. In this example, your  
router will always give your Web server an IP address of 192.168.1.33.  
2. 2. In the Port Forwarding screen, configure the router to forward the HTTP service to the local  
address of your Web server at 192.168.1.33. HTTP (port 80) is the standard protocol for Web  
servers.  
3. (Optional) Register a host name with a Dynamic DNS service, and configure your router to use  
the name as described in ““Configuring Dynamic DNS” on page 5-1.  
To access your Web server from the Internet, a remote user must know the IP address that has been  
assigned by your ISP. However, if you use a Dynamic DNS service, the remote user can reach your  
server by a user-friendly Internet name, such as mynetgear.dyndns.org.  
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Chapter 4  
Managing Your Network  
This chapter describes how to perform network management tasks with your Voice Gateway.  
When you log in to the gateway, these tasks are grouped under Maintenance.  
This chapter includes:  
Viewing the Modem Status  
Use the Modem Status screen to see hardware and firmware details about the gateway and to see  
basic status information.  
1. Log in to the gateway as described in “Logging In to Your Gateway” on page 1-4.  
2. In the main menu, under Maintenance, select Modem Status. The following screen displays:  
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Figure 4-1  
The Modem Status screen fields are explained in the following table.  
Table 4-1. Modem Status Fields  
Field  
Description  
Standard Specification  
Compliant  
DOCSIS 3.0  
Hardware Version  
Software Version  
Cable MAC Address  
The MAC address used by the cable modem port of the  
gateway. This MAC address may need to be registered with  
your cable service provider.  
Cable Modem Serial number The serial number of the gateway hardware.  
CM Certificate  
If the cable modem certificate is Installed, it is possible for the  
service provider to upgrade your Data Over Cable service  
securely.  
System Up Time  
Network Access  
Cable Modem IP Address  
The current Internet IP address. If assigned dynamically and  
not connected to the Internet, this will be blank.  
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Viewing the Connection Status  
Use the Connection screen to track the gateway’s initialization procedure, and to get details about  
the downstream and upstream cable channel. The time is displayed after the gateway is initialized.  
Figure 4-2  
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The gateway automatically goes through the following steps in the provisioning process:  
Scan and lock the downstream frequency, and then link back in upstream direction.  
Obtain an IP address for the gateway itself. Then the gateway assigns an IP address for the  
connected PC.  
Connect to the Internet.  
Backing Up and Restoring Your Settings  
The configuration settings of the gateway are stored in a configuration file in the gateway. To see  
the backup settings:  
1. Log in to the gateway as described in “Logging In to Your Gateway” on page 1-4.  
2. In the main menu, under Maintenance, select Backup Settings to display the following screen:  
Figure 4-3  
You can save a copy of the current configuration settings or restore the saved settings:  
To save a copy of the current configuration settings, click Back Up.  
To restore the saved configuration settings from a backup file:  
a. Click Browse.  
b. Locate and select the previously saved backup file.  
c. Click Restore.  
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A message notifies you when the gateway has been restored to previous settings. Then, the  
gateway restarts, which takes about one minute.  
Note: When restoring configuration settings, do not interrupt the process by going online,  
turning off the gateway, or shutting down the computer.  
Changing the Built-In Password  
For security reasons, the gateway has its own user name and password. Also, after a period of  
inactivity for a set length of time, the administrator login will automatically disconnect. You can  
change the gateway’s password.  
NETGEAR recommends that you change the default password to a more secure password. The  
ideal passwords should contain no dictionary words from any language, and should be a mixture of  
both upper and lower case letters, numbers, and symbols. Your passwords can be up to 30  
characters.  
To change the password:  
1. Log in to the gateway as described in “Logging In to Your Gateway” on page 1-4.  
2. In the main menu, under Maintenance, select Set Password. The Set Password screen displays.  
Figure 4-4  
3. To change the password, first enter the old password, and then enter the new password twice.  
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4. Click Apply to save your changes.  
Note: After changing the password, you will be required to log in again to continue the  
configuration. If you have backed up the gateway settings previously, you should  
do a new backup so that the saved settings file includes the new password.  
Running Diagnostic Utilities  
From the Diagnostics screen you can use Ping or Traceroute.  
To use diagnostics:  
1. Log in to the gateway as described in “Logging In to Your Gateway” on page 1-4.  
2. In the main menu, under Maintenance, select Diagnostics. The Diagnostics screen displays.  
Figure 4-5  
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Testing Connectivity with the Ping Command  
To start a ping test, enter the IP address in the Diagnostics screen, and click the Ping button. The  
Ping Results are displayed:  
Figure 4-6  
Traceroute  
To start a Traceroute test:  
1. In the Diagnostics screen, select Traceroute in the Utility field:  
Figure 4-7  
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2. Fill in the fields:  
Target. The IP address or host name of the computer you would like to trace.  
Max Hops. Maximum number of hops to search for target.  
Data Size. The size of the packet.  
Base Port. The port number to send packet.  
Resolve Host. Turn On or OFf to resolve the host name to IP address .  
3. Click Start Test to begin the Traceroute.  
4. Click the Refresh button to see the results.  
Viewing the Event Log  
The gateway logs security-related events such as denied incoming service requests and hacker  
probes. To see the event log:  
1. Log in to the gateway as described in “Logging In to Your Gateway” on page 1-4.  
2. In the main menu, under Maintenance, select Event Log. The Event Log screen displays:  
Figure 4-8  
To clear the log, click Clear Log; to refresh the log, click Refresh. You can enable e-mail  
notification to receive these logs in an e-mail message. For information about e-mail  
notifications, see “Configuring Logs” on page 3-1.  
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Chapter 5  
Customizing Your Network  
This chapter describes how to customize your network through the advanced settings on your  
gateway. When you log in to the gateway, these tasks are grouped under Advanced.  
This chapter includes:  
Note: For information about port forwarding, see “Firewall Rules” on page 3-5.  
Log in to the gateway using its default address of http://192.168.0.1 or at whatever IP address the  
unit is currently configured. Use the default user name of admin and default password of  
password, or the password you have set up.  
DMZ Host  
You can use the DMZ Host screen to set up a default DMZ computer. Specifying a default  
DMZ computer allows you to set up a PC that is available to anyone on the Internet for  
services that you have not defined. There are security issues with doing this, so only set up  
the DMZ host if you are willing to risk open access. If you do not define a DMZ host the  
gateway discards any undefined service requests.  
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To set up a DMZ host:  
1. In the main menu, under Advanced, select DMZ Host. The following screen displays:  
Figure 5-1  
2. If desired, select the Respond to Ping on WAN Port check box.  
3. Type the last digit(s) of the IP address in the DMZ Address field.  
4. Click Apply.  
LAN IP Setup  
The LAN IP screen allows you to configure LAN services such as the IP address of the gateway  
and DHCP. The TCP/IP and DHCP default values work fine in most cases.  
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To configure LAN IP settings:  
1. In the main menu, under Advanced, select LAN IP. The LAN IP screen displays.  
Figure 5-2  
2. Enter the following LAN IP settings:  
LAN IP Address. Enter the LAN IP address that you would like to assign for your  
gateway in dotted decimal notation. The factory default settings is 192.168.0.1.  
IP Subnet Mask. Enter the network number portion of an IP address. Unless you are  
implementing subnetting, use 255.255.255.0 as the subnet mask.  
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DHCP Server. The gateway is set up by default as a Dynamic Host Configuration  
Protocol (DHCP) server, which provides the TCP/IP configuration for all the computers  
that are connected to the gateway. You can change the default setting.  
Yes. Select this settings to enable the DHCP server on the gateway and assign IP  
addresses to computers on your LAN automatically.  
No. Select this settings to assign IP addresses manually, or if you have another DHCP  
server on your network.  
Note: If you disable the DHCP server, you will need to assign to your PC a  
static IP address to reconnect to the gateway and enable the DHCP  
server again.  
Starting IP Address. Complete the first of the contiguous addresses in the IP address  
pool. 192.168.0.10 is the default start address.  
Ending IP Address. Complete the last of the contiguous addresses in the IP address pool.  
192.168.0.19 is the default end address.  
3. Click Apply to save your LAN settings.  
Reserving an IP Address for DHCP Use  
To reserve an IP address for DHCP use, enter the DHCP server reservation settings for the private  
LAN under DHCP Reservation Lease Info in the LAN Setup screen:  
1. Enter the MAC address of the PC for which you want to reserve an IP address.  
2. Enter the permanent IP address for the PC.  
3. Click Add to save your settings.  
The MAC address and IP address are displayed in the DHCP Client Lease Info table. The current  
system time is also displayed.  
To delete an IP address from the DHCP Client Lease Info table:  
1. In the DHCP Client Lease Info table, click the radio button for the MAC and IP address that  
you want to remove.  
2. Click Delete to remove the information for the selected MAC and IP address from the DHCP  
Client Lease Info table.  
To remove all information from the DHCP Client Lease Info table, click Clear DHCP Leases.  
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Configuring Universal Plug and Play (UPnP)  
Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access  
the network and connect to other devices as needed. UPnP devices can automatically discover the  
services from other registered UPnP devices on the network.  
To configure UPnP:  
1. In the main menu, under Advanced, select UPnP. The UPnP screen displays.  
Figure 5-3  
2. Select the Turn UPnP On check box. The default setting is disabled, which prevents the  
gateway from allowing any device to automatically control of its the resources, such as port  
forwarding.  
3. Enter the following information:  
Advertisement Period. Enter how often the gateway broadcasts its UPnP information.  
The default is 30 minutes.Shorter durations will ensure that control points have current  
device status at the expense of additional network traffic. Longer durations may  
compromise the freshness of the device status but can significantly reduce network traffic.  
Advertisement Time to Live. Enter the time to live for the advertisement, which is  
measured in hops (steps) for each UPnP packet that is sent. A hop is the number of steps  
that are allowed to propagate for each UPnP advertisement before it disappears. The  
number of hops can range from 1 to 255. The default value for the advertisement time to  
live is 4 hops, which should be fine for most home networks. If you notice that some  
devices are not being updated or reached correctly, you might need to increase this value  
slightly.  
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The UPnP Portmap Table displays the IP address of each UPnP device that is currently  
accessing the gateway and which internal and external ports of the gateway were opened by  
that device. The UPnP Portmap Table also displays the protocol for the port that was opened  
and if that port is still active for each IP address.  
4. Perform one of the following actions:  
Click Apply to save your settings.  
Click Cancel to disregard any unsaved changes.  
Click Refresh to update the UPnP Portmap Table and to show the active ports that are  
currently opened by UPnP devices.  
NAT  
You can enable or disable network address translation (NAT) protocol. In the main menu, under  
Advanced, select NAT The following screen displays.  
Figure 5-4  
Normally the Turn NAT On check box should be selected, which is the default setting.  
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Chapter 6  
Troubleshooting  
This chapter gives information about troubleshooting your Wireless Cable Voice Gateway . For the  
common problems listed, go to the section indicated.  
Tip: NETGEAR provides helpful articles, documentation, and the latest software  
Have I connected the gateway correctly?  
I cannot access the gateway configuration with my browser.  
I have configured the gateway but I cannot access the Internet.  
Go to “Troubleshooting the ISP Connection” on page 6-4.  
I cannot remember the gateway’s configuration password or I want to clear the configuration  
and start over again.  
Go to “Factory Default Settings” in Appendix A.  
Basic Functions  
After you have turned on power to the gateway, you should do the following:  
1. When power is first applied, verify that the Power LED is on.  
2. Verify that the numbered Ethernet LEDs come on momentarily.  
3. After a few seconds, verify that the Local port Link LEDs are lit for any local ports that are  
connected.  
If any of these conditions does not occur, refer to the appropriate following section.  
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Using LEDs to Troubleshoot  
The following table provides help when using the LEDs for troubleshooting.  
Table 6-1. Using LEDs to Troubleshoot  
LED Behavior  
Action  
All LEDS are off when the gateway Make sure that the power cord is properly connected to your gateway  
is plugged in.  
and that the power supply adapter is properly connected to a  
functioning power outlet.  
Check that you are using the 12VDC power adapter supplied by  
NETGEAR for this product.  
If the error persists, you have a hardware problem and should contact  
technical support.  
All LEDs Stay On  
• Clear the gateway’s configuration to factory defaults. This will set the  
gateway’s IP address to 192.168.0.1. See “Factory Default Settings”  
in Appendix A.  
• If the error persists, you might have a hardware problem and should  
contact technical support.  
LAN LED is off for a port with an  
Ethernet connection.  
• Make sure that the Ethernet cable connections are secure at the  
gateway and at the hub or PC.  
• Make sure that power is turned on to the connected hub or PC.  
• Be sure you are using the correct cable.  
Internet LED is off and the  
gateway is connected to the cable  
television cable.  
• Make sure that the coaxial cable connections are secure at the  
gateway and at the wall jack.  
• Make sure that your cable internet service has been provisioned by  
your cable service provider. Your provider should verify that the signal  
quality is good enough for cable modem service.  
• Remove any excessive splitters you may have on your cable line. It  
may be necessary to run a “home run” back to the point where the  
cable enters your home.  
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Connecting to the Gateway’s Main Menu  
If you are unable to access the gateway’s main menu from a computer on your local network,  
check the following:  
Check the Ethernet connection between the computer and the gateway as described in the  
previous section.  
Make sure that your PC’s IP address is on the same subnet as the gateway. If you are using the  
recommended addressing scheme, your PC’s address should be in the range of 192.168.0.10 to  
192.168.0.254. Refer to the link to the online document “ITCP/IP Networking Basics” in  
Appendix B for help configuring your computer.  
Note: If your PC’s IP address is shown as 169.254.x.x:  
Recent versions of Windows and MacOS will generate and assign an IP  
address if the computer cannot reach a DHCP server. These auto-generated  
addresses are in the range of 169.254.x.x. If your IP address is in this range,  
check the connection from the PC to the gateway and reboot your PC.  
If your gateway’s IP address has been changed and you don’t know the current IP address,  
clear the gateway’s configuration to factory defaults. This will set the gateway’s IP address to  
192.168.0.1. This procedure is explained in “Enabling Remote Management” on page 5-13.  
Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet  
Explorer, click Refresh to make sure that the Java applet is loaded.  
Try quitting the browser and launching it again.  
Make sure you are using the correct login information. The gateway has two user names both  
lower-case (Caps Lock should be off):  
The superuser login name is mso with the default password of changeme.  
The other login name is admin with the default password of password.  
If the gateway does not save changes you have made, check the following:  
When entering configuration settings, be sure to click the Apply button before moving to  
another screen, or your changes are lost.  
Click the Refresh or Reload button in the Web browser. The changes may have occurred, but  
the Web browser may be caching the old configuration.  
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Troubleshooting the ISP Connection  
If your gateway is unable to access the Internet and your Cable Link LED is on, you may need to  
register the Cable MAC Address and/or Device MAC Address of you gateway with your cable  
service provider.  
Additionally, your PC may not have the gateway configured as its TCP/IP gateway. If your PC  
obtains its information from the gateway by DHCP, reboot the PC and verify the gateway address.  
See the link to the online document “ITCP/IP Networking Basics” in Appendix B.  
Troubleshooting a TCP/IP Network Using a Ping Utility  
Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet  
to the designated device. The device then responds with an echo reply. Troubleshooting a TCP/IP  
network is made easier by using the ping utility in your PC or workstation.  
Testing the LAN Path to Your Gateway  
You can use ping to verify that the LAN path to your gateway is set up correctly.  
To ping the gateway from a PC running Windows 95 or later:  
1. From the Windows toolbar, click on the Start button and select Run.  
2. In the field provided, type Ping followed by the IP address of the gateway, as in this example:  
ping 192.168.0.1  
3. Click OK.  
You should see a message like this one:  
Pinging <IP address> with 32 bytes of data  
If the path is working, you see this message:  
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx  
If the path is not working, you see this message:  
Request timed out  
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Troubleshooting  
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Wireless Cable Voice Gateway CG3000/CG3100 User Manual  
If the path is not working correctly, you could have one of the following problems:  
Wrong physical connections.  
Make sure the LAN port LED is on. If the LED is off, see “Using LEDs to  
Check that the corresponding Link LEDs are on for your network interface card and  
for the hub ports (if any) that are connected to your workstation and gateway.  
Wrong network configuration.  
Verify that the Ethernet card driver software and TCP/IP software are both installed  
and configured on your PC or workstation.  
Verify that the IP address for your gateway and your workstation are correct and that  
the addresses are on the same subnet.  
Testing the Path from Your PC to a Remote Device  
After verifying that the LAN path works correctly, test the path from your PC to a remote device.  
From the Windows run menu, type:  
PING -n 10 <IP address>  
where <IP address> is the IP address of a remote device such as your ISP’s DNS server.  
If the path is functioning correctly, replies as in the previous section are displayed. If you do not  
receive replies:  
Check that your PC has the IP address of your gateway listed as the default gateway. If the IP  
configuration of your PC is assigned by DHCP, this information will not be visible in your  
PC’s Network Control Panel. Verify that the IP address of the gateway is listed as the default  
gateway. See the link to the online document “ITCP/IP Networking Basics” in Appendix B.  
Check to see that the network address of your PC (the portion of the IP address specified by  
the netmask) is different from the network address of the remote device.  
Check that your Cable Link LED is on.  
If your ISP assigned a host name to your PC, enter that host name as the Account Name in the  
Basic Settings screen.  
Troubleshooting  
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Troubleshooting  
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Appendix A  
Default Settings and Technical Specifications  
Factory Default Settings  
You can return the gateway to its factory settings. On the bottom of the gateway, press and hold the  
Restore Factory Settings button for over 7 seconds. The gateway resets, and returns to its  
factory settings. Your device will return to the factory configuration settings shown in the  
following table.  
Gateway Login  
User login URL  
admin/password  
User name and password (case  
sensitive)  
Local Network (LAN)  
LAN IP  
192.168.0.1  
255.255.255.0  
Enabled  
Subnet mask  
DHCP server  
DHCP starting IP address  
DHCP Ending IP address  
192.168.0.10  
192.168.0.19  
Firewall  
Inbound communication from the Internet Disabled (except traffic on port 80, the http port)  
Outbound communication to the Internet Enabled (all)  
Source MAC filtering  
Internet Connection  
Disabled  
WAN MAC address  
WAN MTU size  
Use default hardware address  
1500  
Default Settings and Technical Specifications  
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Wireless  
Wireless communication  
SSID name  
Enabled  
Wireless  
Security  
Disabled  
Broadcast SSID  
Transmission speed  
Country/region  
RF channel  
Enabled  
Autoa  
United States (varies by region)  
6
Operating mode  
Data rate  
g and b  
Best  
Output power  
Full  
Access point  
Enabled  
Authentication type  
Wireless card access list  
Open System  
All wireless stations allowed  
a. Maximum Wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput will  
vary. Network conditions and environmental factors, including volume of network traffic, building  
materials and construction, and network overhead, lower actual data throughput rate.  
Technical Specifications  
The table below describes the technical specifications for the gateway.  
Feature  
Description  
Network Protocol and Standards Compatibility  
Data and Routing Protocols:  
TCP/IP, DHCP server and client, DNS relay, NAT (many-to-one),   
TFTP client, VPN pass through (IPSec, PPTP)  
Power Adapter  
North America (input):  
All regions (output):  
Physical Specifications  
Dimensions:  
120V, 60 Hz, input  
15 V DC @ 1.2A output, 15W maximum  
6.9 by 4.5 by 1.2 in. (175 by 114 by 30 mm)  
0.68 lb (0.31 kg)  
Weight:  
A-2  
Default Settings and Technical Specifications  
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Wireless Cable Voice Gateway CG3000/CG3100 User Manual  
Feature  
Description  
Environmental Specifications  
Operating temperature:  
Operating humidity:  
32140F (0to 40C)  
90% maximum relative humidity, noncondensing  
Meets requirements of: FCC Part 15 Class B  
Electromagnetic Emissions  
Interface Specifications  
Local:  
10BASE-T or 100BASE-Tx, RJ-45  
USB 1.1 Function  
802.11g and 802.11b Wireless Access Point  
Internet:  
DOCSIS 2.0. Downward compatible with DOCSIS 1.0 and  
DOCSIS 1.1.  
Default Settings and Technical Specifications  
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Wireless Cable Voice Gateway CG3000/CG3100 User Manual  
A-4  
Default Settings and Technical Specifications  
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Appendix B  
Related Documents  
This appendix provides links to reference documents you can use to gain a more complete  
understanding of the technologies used in your NETGEAR product.  
Document  
Link  
Windows XP and Vista Wireless  
Configuration Utilities  
Internet Networking and TCP/IP  
Addressing  
Wireless Communications  
Preparing a Computer for  
Network Access  
Virtual Private Networking (VPN)  
Glossary  
Related Documents  
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Wireless Cable Voice Gateway CG3000/CG3100 User Manual  
B-2  
Related Documents  
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Index  
Numerics  
192.168.0.1, default IP address 1-4  
G
gateway  
backup 4-5  
main menu 6-3  
placement and range guidelines 2-2  
B
backing up the configuration file 4-5  
gateway front panel 1-1  
Basic Settings 1-5  
gateway rear panel 1-3  
blocking  
keywords 3-2  
sites 3-2  
I
IP address 1-4  
IP addresses, auto-generated 6-3  
C
cable channel 4-4  
L
LAN  
configuration  
backup 4-5  
erasing 4-5  
IP address 5-3  
IP settings 5-2  
Connection Status 4-4  
LEDs 1-2  
troubleshooting 6-2  
D
logging in 1-3  
logging out 1-4  
logs 3-1, 4-10  
DHCP 5-4  
reserved IP address 5-4  
server 5-4  
DMZ Host 5-1  
M
Modem Status 4-1  
E
MTA Status 1-6  
Erase configuration 4-5  
Event log 4-10  
N
NAT 5-6  
F
factory default settings  
list of A-1  
P
front panel 1-1  
package contents 1-1  
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Wireless Cable Voice Gateway CG3000/CG3100 User Manual  
passphrase 2-8  
wireless security 2-13  
password, changing 4-6  
Ping 4-8  
Wireless Security Options 2-3  
WPA 2-6, 2-9  
ping utility 6-4  
WPA2 2-6, 2-9  
Push 'N' Connect 2-10  
Push N Connect 2-9  
WPA2-PSK 2-6, 2-9  
WPA-PSK 2-6, 2-9  
WPS button 1-2  
S
security options 2-6  
Services (firewall) 3-4  
SSID 2-5  
T
TCP/IP  
network, troubleshooting 6-4  
technical specifications A-2  
Traceroute 4-9  
troubleshooting 6-1  
ISP connection 6-4  
LEDs 6-2  
ping utility 6-4  
TCP/IP network 6-4  
U
Universal Plug and Play (UPnP) 5-5  
URL 3-4  
W
WEP 2-6, 2-7  
128-bit encryption 2-7  
64-bit encryption 2-7  
keys 2-8  
passphrase 2-8  
wireless  
access point 2-5  
channel 2-5  
manually configuring settings 2-3  
wireless network  
planning 2-1  
Index-2  
v1.0, July 2009  

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