Fellowes W11C User Manual

W11C  
Get More Done Today  
Dear Customer,  
Thank you for buying a Fellowes Personal Shredder. We have  
made many improvements in our personal shredder since its  
introduction in 1990 as the first of its kind on the market.  
We are confident that it offers you the greatest value for your  
money in its product category today. We hope it meets – or even  
exceeds – your expectations.  
To ensure years of safe, efficient use, please read these few  
pages about your new shredder. If this manual doesnt answer  
all your questions or if you wish to comment on this product, we  
welcome your call or letter.  
Sincerely,  
James Fellowes  
Chairman & CEO  
Contents  
Product Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3  
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3  
Set-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4  
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4  
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5  
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6  
2
Product Profile  
This product is built to shred paper, staples and credit cards  
It is not built to take paper clips, continuous forms, adhesive labels,  
transparencies, newspaper, cardboard or any plastic other than  
credit cards. Using it for these purposes is likely to cause irreparable  
damage.  
.
Confetti-cut  
Sheet capacity*  
Paper shred size  
Maximum paper width  
Recommended daily capacity  
Maximum running time  
Automatic cool-down period  
11 sheets  
5/32" x 2" (3.9 x 50 mm)  
9" (229 mm)  
25-50 shredding passes  
5 minutes  
20 minutes  
*Based on 20 lb., 8-1/2" x 11" paper with shredder operating at rated voltage; heavier paper, high humidity, or other  
than rated voltage may reduce sheet capacity.  
IMPORTANT SAFETY INSTRUCTIONS  
READ ALL INSTRUCTIONS BEFORE USING  
While setting up shredder  
• Check shredder for damage or defects; some paper particles in the basket are normal due  
to product testing and does not indicate a defect.  
• Avoid touching exposed blades on underside of confetti-cut shredder head.  
• Plug power cord in an outlet that can easily be reached.  
• Do not place shredder near or over a heat or water source.  
While operating shredder  
• Keep hands and hanging objects (jewelry, ties, loose clothing,  
long hair, etc.) away from paper entry.  
• Keep children and pets away from the shredder.  
When not in use  
• Always turn off and unplug shredder.  
• Unplug before emptying basket.  
• Do not open shredder head: Danger of electric shock.  
NOTE: Do not use flammable synthetic oil, petroleum-based products  
or aerosols of any kind on or near product at any time.  
3
Set-Up  
For safety reasons, this model will operate only if the shredder head is in the correct position  
on the basket. Align slot on the side of the shredder head (A) with tab on the side of the  
basket (B) and place it onto the basket in this position.  
Operation  
For convenience, your shredder is equipped with an automatic-start sensor (C). This  
means that when the control switch (D) is on automatic [I] position, the shredder will start run-  
ning when you put paper into it and stop 1 or 2 seconds after the paper has passed through.  
Because the sensor cannot tell the difference between paper and other objects, this feature  
can also be a hazard, especially to children and pets. To avoid accidents, turn off the  
shredder as soon as you are finished. Unplug shredder if it will not be used for an extended  
period.  
To shred  
• Plug in shredder with control switch (D) in off [O] position.  
• Slide control switch to automatic [I] position to signal readiness.  
Paper:  
• Feed paper straight into entry (E), until the shredder automatically begins shredding; see  
Product Profile for limits on paper width, shreddable items, sheet capacity, etc.  
• Shred for no more than 5 minutes; shredding longer will cause shredder to turn itself off for  
20 minutes to cool down.  
• Slide control switch to off [O] position after cutting has stopped. Cutting continues for 1-2  
seconds after paper has gone through in order to clear shredded paper from cutting  
cylinders.  
Credit Cards:  
• Feed one card at a time, into the middle of the paper entry (E), releasing when shredding  
begins. Shredder will stop when credit card has passed through the entry.  
In case of a paper jam, which may occur if the shredder is pushed beyond its specified  
capabilities, press the control switch to the off [O] position and empty the basket if full. Then:  
1) Slide control switch in reverse [R] position and attempt to back paper out of shredder.  
2) If shredder jams in reverse mode, slide control switch to automatic [I] position and attempt  
to continue shredding operation.  
3) If shredder jams again, alternate control switch slowly between reverse [R] and automatic  
[I] positions to attempt to move jammed paper completely through shredder.  
If you are unable to clear the jam using this method, turn off and unplug the shredder; remove  
shredder head from the wastebasket and carefully remove any paper extending below the  
cutting cylinders; empty the wastebasket; reassemble the shredder and repeat jam clearing  
procedure.  
4
Maintenance  
Regular emptying of the basket is important to ensure the smooth operation of the  
cutting cylinders. If paper is within 2 inches of shredder head, turn off and unplug the  
shredder, remove the shredder head and empty the basket.  
Regular oiling of the shredder is also necessary to ensure proper performance.  
If you are running the shredder at or near capacity, we recommend oiling it monthly.  
Using Fellowes Powershred Lubricant #35250 or other non-aerosol vegetable-based  
oil in a long-nozzle container:  
Apply oil over full width of paper entry (E) with shredder in off [O] position.  
Press control switch to automatic [I] position which will cause shredder to run for about 2  
seconds.  
Press switch in reverse [R] position for 3-5 seconds.  
Repeat above automatic [I] and reverse [R] sequence three times.  
REMINDER: Do not use flammable synthetic oil, petroleum-based products or aerosol  
lubricants of any kind in or near the shredder at any time.  
Troubleshooting  
If you have a problem with your shredder, check the symptoms and remedies below. If you  
cannot solve the problem this way, contact Fellowes Customer Service. Do not open  
shredder head to attempt repair: It could expose you to serious electric shock and will  
void your warranty.  
Symptom  
Remedy  
Shredder does not start or stops while shred-  
ding.  
• Make sure shredder is plugged in and  
switch is in automatic [I] position.  
• If paper appears to be jammed. Follow  
instructions under Operation  
.
• Check shredder head position. Follow  
instructions under Set-Up  
.
Wait 20 minutes for shredder to cool  
down before trying again.  
Shredder squeaks, grinds or runs below  
capacity.  
Check to see if basket is full. Oil cutting  
cylinders. Follow instructions under  
Maintenance.  
Shredder continues to run for 1 or 2  
seconds after shredding has been  
completed.  
No action required. This is a self-cleaning  
function.  
5
Customer Service  
Fellowes offers a toll-free help line for customers living in the United States, Canada, Mexico  
and Australia. If you live outside of these regions or are otherwise unable to use our help line,  
please call the Fellowes location nearest you, send us a letter or email, or contact your local  
dealer. All of our customer service phone numbers and other points of contact are listed on the  
back of this manual.  
Limited Warranty  
Fellowes, Inc. (“Fellowes”) warrants the cutting blades of the machine to be free from defects  
in material and workmanship for 5 years from the date of purchase by the original con-  
sumer. Fellowes warrants all other parts of the machine to be free of defects in material and  
workmanship for 1 year from the date of purchase by the original consumer. If any part is  
found to be defective during the warrant period, your sole and exclusive remedy will be  
repair or replacement, at Fellowes’ option and expense, of the defective part.  
This warranty does not apply in cases of abuse, mishandling or unauthorised repair. ANY  
IMPLIED WARRANTY, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR A PARTIC-  
ULAR PURPOSE, IS HEREBY LIMITED IN DURATION TO THE APPROPRIATE WARRANTY PERI-  
OD SET FORTH ABOVE. In no event shall Fellowes be liable for any consequential or inciden-  
tal damages attributable to this product. This warranty gives you specific legal rights. You  
may have other legal rights that vary. The duration, terms and conditions of this warranty are  
valid worldwide, except where different limitations, restrictions or conditions may be required  
by local law.  
For more details or to obtain service under this warranty, please contact us (see back cover)  
or your dealer.  
Warrantor: Fellowes, Inc.  
6
Help Line  
Fellowes  
Australia  
Canada  
+ 1-800-33-11-77  
+ 1-800-665-4339  
+ 1-800-234-1185  
+ 1-800-955-0959  
México  
United States  
Australia  
Benelux  
+ 61-3-8336-9700  
+ 31-(0)-76-523-2090  
+ 1-905-475-6320  
Canada  
Deutschland  
France  
+ 49-(0)-5131-49770  
+ 33-(0)-1-30-06-86-80  
+ 39-(0)-71-730041  
+ 81-(0)-3-5496-2401  
+ 82-(0)-2-3462-2884  
+ 60-(0)-35122-1231  
+48-(22)-771-47-40  
+ 34 91 748 05 01  
+ 65-6221-3811  
Italia  
Japan  
Korea  
Malaysia  
Polska  
Spain  
Singapore  
United Kingdom  
United States  
+ 44-(0)-1302-836836  
+ 1-630-893-1600  
© 2005 Fellowes. Form No. 400885  

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