Dell™ S1709W Flat Panel Monitor User's Guide
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2008 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc; Microsoft, Windows are either trademarks or registered trademarks of Microsoft Corporation in the
United States and/or other countries; Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions. ENERGY STAR is a registered
trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy
efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model S1709Wc
April 2008 Rev. A00
■ Dell S1709W has a 17-inch (431.8 mm) viewable area display.
■ 1440x900 resolution, plus full-screen support for lower resolutions.
■ Wide viewing angle to allow viewing from a sitting or standing position, or while moving from side-to-side.
■ Tilt capability.
■ Removable pedestal and Video Electronics Standards Association (VESA) 100mm mounting holes for flexible mounting solutions.
■ Plug and play capability if supported by your system.
■ On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
■ Software and documentation media which includes an information file (INF), Image color Matching File (ICM), and product documentation.
■ Energy Saver feature for ENERGY STAR® compliance.
■ Security lock slot.
Identifying Parts and Controls
Front view
1. OSD menu button
2. Brightness and Contrast/Up button
3. Auto adjust/Down button
4. Enter button
5. Power On/Off button (with LED indicator)
Back View
Label Description
Use
1
2
3
4
5
6
Serial number barcode label
To contact Dell for technical support.
To help secure your monitor.
Security lock slot
Cable management slot
Regulatory rating label
Dell Soundbar mounting brackets
To organize cables by placing them through the slot.
Lists the regulatory approvals.
To attach the optional Dell Soundbar.
VESA mounting holes (100mm) (Behind To mount the monitor.
attached base plate)
Side View
Left side
Right side
Bottom View
Label Description
Use
1
2
AC power connector
VGA connector
To connect the monitor power cable.
To connect your computer to the monitor using a VGA cable.
Monitor Specifications
The following sections give you information about the various power management modes and pin assignments for various connectors of your monitor.
Power Management Modes
If you have VESA's DPM compliance display card or software installed in your PC, the monitor automatically reduces its power consumption when not in use. This
referred to as Power Save Mode. If the computer detects input from keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The
following table shows the power consumption and signaling of this automatic power saving feature:
VESA Modes
Normal operation
Active-off mode
Switch off
Horizontal Sync
Vertical Sync
Video
Active
Blank
-
Power Indicator
Power Consumption
34 W (maximum)
Less than 2 W
Active
Inactive
-
Active
Inactive
-
White
Amber
Off
Less than 1 W
The OSD will only function in the normal operation mode. When any button except power button is pressed in Active-off mode, the following messages will be disp
NOTE: Dell S1709W Flat Panel monitor is ENERGY STAR®-compliant.
Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.
Pin Assignments
15-pin D-Sub connector
Pin Number Monitor Side of the 15-pin Side Signal Cable
1
Video-Red
2
Video-Green
Video-Blue
GND
3
4
5
Self-test
GND-R
6
7
GND-G
8
GND-B
9
DDC +5V
GND-sync
GND
10
11
12
13
14
15
DDC data
H-sync
V-sync
DDC clock
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer with its Extended Display Identification Dat
(EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. Most monitor installations are autom
You can select different settings if required.
Flat Panel Specifications
Model number
Dell S1709W Flat Panel Monitor
Screen type
Active matrix - TFT LCD
17 inches
(17-inch wide viewable image size)
Screen dimensions
Preset display area:
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Horizontal
Vertical
367.2mm (14.5 inches)
229.5mm (9.04 inches)
Pixel pitch
0.255mm
Viewing angle:
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Horizontal
Vertical
160° typical
150° typical
Luminance output
Contrast ratio
Faceplate coating
Backlight
250 CD/m ²(typical)
600 to 1 (typical)
Anti-glare
CCFL edgelight system
8ms typical
Response Time
Color Gamut
60% (typical)*
*Dell S1709W Flat Panel monitor color gamut (typical) is based on CIE 1976 (65%) and CIE1931 (60%) test standards.
Resolution Specifications
Model number
Dell S1709W Flat Panel Monitor
Scan range
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Horizontal
Vertical
30 kHz to 83 kHz (automatic)
56 Hz to 75 Hz (automatic)
Optimal preset resolution
1440 x 900 at 60 Hz
Highest preset resolution
1440 x 900 at 60 Hz
Electrical Specifications
Model number
Dell S1709W Flat Panel Monitor
Analog RGB: 0.7 Volts +/-5%, 75 ohm input
impedance
Video input signals
Separate horizontal and vertical
synchronizations, polarity-free TTL level, SOG
(Composite SYNC on green)
Synchronization input signals
AC input voltage / frequency / current 100 to 240 VAC/50 or 60 Hz + 3 Hz/2.0A (Max.)
120V:30A (Max.)
240V:60A (Max.)
Inrush current
Preset Display Modes
The following table lists the preset modes for which Dell guarantees image size and centering:
Display Mode
VESA, 720 x 400
Horizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Pixel Clock (MHz)
Sync Polarity
(Horizontal/Vertical)
31.5
31.5
37.5
37.9
46.9
48.4
60.0
67.5
64.0
80.0
55.9
70.1
59.9
75.0
60.3
75.0
60.0
75.0
75.0
60.0
75.0
60.0
28.3
25.2
-/+
-/-
VESA, 640 x 480
VESA, 640 x 480
VESA, 800 x 600
VESA, 800 x 600
VESA, 1024 x 768
VESA, 1024 x 768
VESA, 1152 x 864
VESA, 1280 x 1024
VESA, 1280 x 1024
VESA, 1440 x 900
31.5
-/-
40.0
+/+
+/+
-/-
49.5
65.0
78.8
+/+
+/+
+/+
+/+
-/+
108.0
108.0
135.0
106.5
Physical Characteristics
The following table lists the monitor physical characteristics:
Model Number
Dell S1709W Flat Panel Monitor
Connector type
15-pin D-subminiature, blue connector;
Analog: Detachable, D-Sub, 15pins, shipped
attached to the monitor
Signal cable type
Dimensions: (with stand)
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Height
Width
Depth
13.52 inches (343.10 mm)
16.35 inches (415.0 mm)
7.13 inches (181.03 mm)
Dimensions: (without stand)
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Height
Width
Depth
10.75 inches (272.8 mm)
16.35 inches (415 mm)
2.22 inches (56.35 mm)
Stand dimensions:
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Height
Width
Depth
10.67 inches (270.7 mm)
7.09 inches (180.03 mm)
7.09 inches (180.03 mm)
Weight with packaging
11.04 lbs (5.02 kg)
8.62 lbs (3.92 kg)
Weight with stand assembly and cables
Weight without stand assembly
(For wall mount or VESA mount
considerations - no cables)
6.2 lbs (2.82 kg)
2.07 lbs (0.94 kg)
Weight of stand assembly
Environmental Characteristics
The following table lists the environmental conditions for your monitor:
Model Number
Dell S1709W Flat Panel Monitor
Temperature
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Operating
5° to 35°C (41° to 95°F)
Non-operating
Storage: -20° to 60°C (-4° to 140°F)
Shipping: -20° to 60°C(-4° to 140°F)
Humidity
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Non-operating
10% to 80% (non-condensing)
Storage: 5% to 90% (non-condensing)
Shipping: 5% to 90%(non-condensing)
Altitude
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Operating
Non-operating
3,657.6m (12,000 ft) max
12,192m (40,000 ft) max
256.08 BTU/hour (maximum)
119.5 BTU/hour (typical)
Thermal dissipation
Maintenance Guidelines
Caring for your Monitor
CAUTION: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.
For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:
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To clean your antistatic screen, slightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the
antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
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Use a slightly dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics.
If you notice a white powder when you unpack your monitor, wipe it off with a cloth. This white powder occurs during the shipping of the monitor.
Handle your monitor with care as darker-colored monitor may scratch and show white scuff marks more than lighter-colored monitor.
To help maintain the best image quality on your monitor, use a dynamically changing screen saver and power off your monitor when not in use.
Appendix
Dell™ S1709W Flat Panel Monitor User's Guide
CAUTION: Safety Instruction
For information on safety instructions, see the Safety information that ships with your monitor.
FCC Notice (U.S. Only) and other regulatory information
For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance.
Contacting Dell
For Customers in the United States, call 800-WWW-DELL (800-999-3355)
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product
catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and more services may not be
available in your area. To contact Dell for sales, technical support, or customer service issues:
1. Visit support.dell.com
2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.
3. Click Contact Us on the left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.
Setting Up Your Monitor
Dell™ S1709W Flat Panel Monitor User's Guide
If you have a Dell™ desktop or a Dell™ portable computer with internet access
1. Go to http://support.dell.com, enter your service tag, and download the latest driver for your graphics card.
2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1440x900 again.
NOTE: If you are unable to set the resolution to 1440x900, please contact Dell™ to inquire about a Graphics Adapter that supports these resolutions.
Setting Up Your Monitor
Dell™ S1709W Flat Panel Monitor User's Guide
If you have non Dell™ desktop, portable computer, or graphic card
1. Right-click on the desktop and click Properties.
2. Select the Settings tab.
3. Select Advanced.
4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).
5. Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).
6. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1440x900 again.
NOTE: If you are unable to set the resolution to 1440x900, please contact the manufacturer of your computer or consider purchasing a graphics adapter
that will support the video resolution of 1440x900.
Operating the Monitor
Dell™ S1709W Flat Panel Monitor User's Guide
Using the Front Panel
Use the buttons on the front of the monitor to adjust the image settings.
The following table describes the front panel buttons:
Front panel Button
Description
A
B
Use the Menu button to open and exit the on-screen display (OSD), and exit from menus and sub-menus. See Using the OSD
OSD Menu/Exit
Use this button to directly access the "Brightness/Contrast" menu or to increase the values of the selected menu option.
Brightness/Contrast
Hot Key
C
Use this button to activate automatic setup/adjustment or to decrease the values of the selected menu option.
Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further
tune your monitor by using the Pixel Clock and Phase controls under Image Settings.
The following dialog appears on a black screen as the monitor automatically adjusts to the current input:
Auto Adjust
D
Use this button to select the input source or select an OSD menu option.
NOTE: The floating 'Dell Self-test Feature Check' dialog appears on a black background if the monitor cannot sense a video
signal. Depending upon the selected input, the following dialog boxes scroll continually on the screen.
Enter
E
Use the Power button to turn the monitor on and off.
A white power light indicates that the monitor is on and fully functional. An amber power light indicates that the monitor is in
power save mode.
Power Button and
Indicator
Using the OSD Menu
NOTE: If you change the monitor settings and then either proceed to another menu option, or exit the OSD menu, the monitor automatically saves the
changes. Changes are also saved if you make the changes and wait for the OSD menu to disappear.
1. Press the
button to open the OSD menu and display the main menu.
NOTE: Dell S1709W Flat Panel monitor supports analog (VGA) input only.
NOTE: Positioning and Image Settings are only available when you are using the analog (VGA) connector.
2. Press the Ù and Ú buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the table
below for a complete list of all the options available for the monitor.
3. Press the
button once to activate the highlighted option.
4. Press Ù and Ú button to select the desired parameter.
5. Press
to enter the slide bar and then use the Ù and Ú buttons, according to the indicators on the menu, to make your changes.
6. Press the
button once to return to the main menu to select another option or press the
button two or three times to exit from the OSD menu.
Icon
Menu and Submenus
Brightness & Contrast
Description
Brightness adjusts the luminance of the backlight. Adjust Brightness first, then adjust Contrast only if further adjustm
Press the Ù button to increase luminance and push the Ú button to decrease luminance (min 0 ~ max 100).
Contrast adjusts the degree of difference between darkness and lightness on the monitor screen.
Press the Ù button to increase the contrast and press the Ú button to decrease the contrast (min 0 ~ max 100).
Auto Adjust
Even though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display s
particular setup.
NOTE:In most cases, Auto Adjust produces the best image for your configuration.
Color Settings :
Use the Color Settings menu to set the Input Color format and mode.
Choose RGB if monitor is connected to a PC or a DVD using a VGA cable.
Input Color Format
Choose YPbPr option if monitor is connected to a DVD by a YPbPr to VGA or if the DVD color output setting is not RGB.
NOTE: The Dell S1709W Flat Panel monitor supports analog (VGA) input only.
Allows you to set the display mode to Graphics or Video according to the input signal.
Select Graphics if you are connecting a computer to your monitor;
Mode Selection
Preset Modes
Select Video if you are connecting a DVD player, STB, or VCR player to your monitor.
Allows you to set the color settings to one of the preset modes.
In the Graphics mode, you can choose one of the following preset modes: Standard, Multimedia, Game, Warm, Cool,
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Standard: Allows you to utilize the flat panel's native color format.
Multimedia: suitable for viewing media applications like photo or video clips using your computer.
Game: suitable for playing games on your computer.
Warm: suitable for color-intensive application like image editing, movies, etc.
Cool: suitable for text based application lie spreadsheets, programming, text editors, etc.
Custom (RGB): Allows you to increase or decrease each of the three colors (RGB) independently, in single digit
100. Offers a range of 6500K colors.
In the Video mode, you can choose one of the following preset modes:
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Movie: suitable for watching a movie.
Sports: suitable for playing a sports program.
Game: suitable for playing a game.
Nature: suitable for general picture, web, or watching TV. You can adjust the Hue (tint)/Saturation based on yo
want to restore default color settings, choose Color Reset;
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Reset Color Settings: allows you to restore the default (factory) Color settings. This setting is also the sRGB st
space.
Display Settings:
Use the Display Settings menu to adjust the image position and sharpness.
Horizontal Position
Allows you to adjust the horizontal position of the image. Use the Ù and Ú buttons to move the image horizontally.
Vertical Position
Allows you to adjust the vertical position of the image. Use the Ù and Ú buttons to move the image vertically.
Sharpness
Allows you to adjust the sharpness of the image. Use the Ù and Ú buttons to make adjustments from 0~100.
Pixel Clock and Phase
Allows you to finely adjust your monitor to your preference. Use the Ù and Ú buttons to make the adjustments (Minim
100).
If you are not satisfied with the image obtained after Phase adjustment, use Pixel Clock adjustment (Coarse) and the
(fine), again.
NOTE: This function may change the width of the display image. Use the Horizontal Position function to center the ima
Reset Display Settings
Other Settings :
Select this option to restore default display settings.
Use the Other Setting menu to adjust the settings of the OSD, such as, the location of the OSD, the amount of time t
screen, and the rotation of the OSD, and so on.
"Allows you to choose language of the OSD menu. You can choose from: English, French, Spanish, German, and Japan
Language
NOTE: The change only affects the OSD. It has no effect on any software running on the computer.
Allows you to change the menu transparency by pressing the Ù and Ú buttons (Minimum: 0 ~ Maximum: 100).
Menu Transparency
Menu Timer
The OSD stays active for as long as it is in use. The Menu Timer allows you to adjust the hold time and sets the length
remains active after the last time you pressed a button. Use the Ù and Ú buttons to adjust the slider in 5 second inc
seconds.
Allows you to control user access to adjustments. When "Lock" is selected, all the buttons (except the menu button) a
Menu Lock
NOTE: When the OSD is locked, pressing the menu button takes the user directly to the OSD settings menu. Select "
allow the user to access and adjust all applicable settings.
NOTE: You can also lock or unlock the OSD by pushing and holding the
button for 15 seconds.
Display Data Channel/Command Interface allows you to adjust the monitor parameters (brightness, color, balance, etc
software applications on your computer. You can disable this feature by selecting Disable. The following warning mes
DCC/CI
Select Yes to disable DDC/CI and No to exit with out making changes.
NOTE: For best user experience and optimum performance of your monitor, keep this feature enabled.
Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take som
enable this feature by selecting Enable. The following error message appears:
LCD Conditioning
Select Yes to start LCD conditioning and No to quit without making changes.
Resets the OSD menu options to the factory preset values.
Factory Reset
Reset All Setings: Changes all the user-adjustable settings including color, position, brightness, contrast, menu trans
time to the factory defaults. The language of the OSD does not change.
OSD Warning Messages
The following warning messages may appear on the screen indicating that the monitor is out of synchronization.
This means that the monitor cannot synchronize with the signal that it receives from the computer. Either the signal is too high or too low for the monitor to
use. See Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1440 X 900 @ 60Hz.
NOTE: The floating Dell Self-test Feature Check dialog appears on-screen if the monitor cannot sense a video signal.
NOTE: The Dell S1709W Flat Panel monitor supports VGA input only.
Occasionally, no warning message appears, but the screen is blank. This could also indicate that the monitor is not synchronizing with the computer. See
General Problems for more information.
Setting the Optimum Resolution
1. Right-click on the desktop and select Properties.
2. Select the Settings tab.
3. Set the screen resolution to 1440 x 900.
4. Click OK.
If you do not see 1440 x 900 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following
procedures.
If you have a Dell desktop or portable computer:
¡
Go to support.dell.com, enter your service tag, and download the latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
¡
¡
Go to the support site for your computer and download the latest graphic drivers.
Go to your graphics card website and download the latest graphic drivers.
Using the Dell Soundbar (Optional)
The Dell Soundbar is a stereo two channel system adaptable to mount on Dell Flat Panel Displays. The Soundbar has a rotary volume and on/off control to
adjust the overall system level, a blue LED for power indication, and two audio headset jacks.
1. Power/volume control
2. Power indicator
3. Headphone connectors
Using the Tilt
You can tilt the monitor to best fit your viewing needs.
Setting Up Your Monitor
Dell™ S1709W Flat Panel Monitor
Setting the display resolution to 1440X900 (Optimal)
For optimal display performance while using the Microsoft Windows operating systems, set the display resolution to 1440 x 900 pixels by performing the
following steps:
1. Right-click on the desktop and click Properties.
2. Select the Settings tab.
3. Move the slider-bar to the right by pressing and holding left-mouse button and adjust the screen resolution to 1440X900.
4. Click OK.
If you do not see 1440X900 as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the
computer system you are using, and follow the provided directions:
Dell™ S1709W Flat Panel Monitor
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Information in this document is subject to change without notice.
© 2008 Dell Inc. All rights reserved
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo, are trademarks of Dell Inc.; Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in
the United States and/or other countries; Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions. ENERGY STAR is a registered trademark of
the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model S1709Wc
April 2008 Rev. A00
Setting Up the Monitor
Dell™ S1709W Flat Panel Monitor User's Guide
Attaching the Base
NOTE: The base is detached when the monitor is shipped from the factory.
To attach the base of the stand to the monitor stand:
1. Place the monitor on a stable flat table.
2. Align the groove on the stand base to the raiser on the monitor.
3. Turn the thumb screw clockwise to tighten the monitor stand base and raiser.
Connecting Your Monitor
Connecting Your Monitor Using a VGA Cable
1. Turn off your computer and disconnect the power cable.
2. If you are using the monitor, connect the blue VGA cable to the blue connector on the computer and monitor.
3. Connect the power cable.
Organizing Your Cables
After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment), use the cable management slot to
neatly organize all cables as shown above.
Attaching the Optional Dell Soundbar
NOTICE: Do not use with any device other than Dell Soundbar.
1. Working from the rear of the monitor, attach the Soundbar aligning the two slots with the two tabs along the bottom rear of the monitor.
2. Slide the Soundbar to the left until it snaps into place.
3. Connect the Soundbar to the external power adapter.
4. Insert the lime-green mini stereo plug from the rear of the Soundbar into the computer's audio output jack.
Removing the Base
To remove the base of the stand from the monitor:
1.
Place the monitor panel on soft cloth or cushion on a stable flat table.
2. Turn the thumb screw counter-clockwise to loosen the base and raiser.
3. Detach the base away from the monitor stand raiser.
Troubleshooting
Dell™ S1709W Flat Panel Monitor User's Guide
Troubleshooting Your Monitor
Self-Test Feature Check (STFC)
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1. Turn off both your computer and monitor.
2. Unplug the video cable from the back of the computer or monitor. To ensure proper Self-Test operation, remove the analog (blue connector) cable from
the back of computer or monitor.
3. Turn on the monitor.
The floating Dell Self-test Feature Check dialog box should appear on-screen on a black background if the monitor cannot sense a video signal and is
working correctly. While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will
continuously scroll through the screen.
This box also appears during normal system operation if the video cable becomes disconnected or damaged. Turn off your monitor and reconnect the video
cable, then turn on both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video
controller and computer system; your monitor is functioning properly.
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or
with your computer system and graphic card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.
3. Press and hold the
and
buttons on the front panel, simultaneously for 2 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press the
button on the front panel again. The color of the screen changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, and white colored screens.
The test is complete when the white screen appears. To exit, press the
button again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.
OSD Warning Messages
The following warning messages may appear on the screen indicating that the monitor is out of synchronization.
This means that the monitor cannot synchronize with the signal that it receives from the computer. Either the signal is too high or too low for the monitor to
use. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1440 X 900 @ 60Hz.
Occasionally, no warning message appears, but the screen is blank. This could also indicate that the monitor is not synchronizing with the computer or that
the monitor is in power save mode.
General Problems
The following table contains general information about common monitor problems you might encounter.
COMMON SYMPTOMS
PROBLEM DESCRIPTION
POSSIBLE SOLUTIONS
No Video/Power LED off
No picture, monitor is dead
Check connection integrity at the both ends of the video cable, verify that the monitor
and computer are plugged into a working electrical outlet, and that you have pressed
the power button.
No Video/Power LED on
No picture or no brightness
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Press the input select button in the front of the monitor and ensure the correct
input source is selected.
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Increase brightness & contrast controls.
Perform monitor self-test feature check.
Check for bent or broken pins on the end of the video cable.
Reboot your computer and monitor.
Run the built-in diagnostics.
Poor Focus
Picture is fuzzy, blurry, or ghosting
Wavy picture or fine movement
LCD screen has spots
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Push Auto Adjust button.
Adjust Phase and Clock controls via OSD.
Eliminate video extension cables.
Perform monitor reset.
Lower video resolution or increase font size.
Shaky/Jittery Video
Missing Pixels
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Push Auto Adjust button.
Adjust Phase and Clock controls via OSD.
Perform monitor reset.
Check environmental factors.
Relocate and test in another room.
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Cycle power on-off
These are pixels that are permanently off and this is a natural defect that occurs
in LCD technology.
Run the built-in diagnostics.
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Brightness Problems
Geometric Distortion
Picture too dim or too bright
Screen not centered correctly
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Perform monitor reset.
Push Auto Adjust button.
Adjust brightness & contrast controls.
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Perform monitor reset on "Position Settings Only".
Push Auto Adjust button.
Adjust the centering controls.
Ensure monitor is in proper video mode.
Horizontal/Vertical Lines
Screen has one or more lines
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Perform monitor reset.
Push Auto Adjust button.
Adjust Phase and Clock controls via OSD.
Perform monitor self-test feature check and determine if these lines are also in
self-test mode.
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Check for bent or broken pins.
Run the built-in diagnostics.
Sync Problems
Screen is scrambled or appears torn
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Perform monitor reset.
Push Auto Adjust button.
Adjust Phase and Clock controls via OSD.
Perform monitor self-test feature check to determine if scrambled screen appears
in self-test mode.
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Check for bent or broken pins.
Boot up in the "safe mode".
LCD Scratched
Screen has scratches or smudges
Visible signs of smoke or sparks
Monitor malfunctions on and off
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Turn monitor off and clean the screen.
For cleaning instruction, see Caring for your Monitor.
Safety Related Issues
Intermittent Problems
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Do not perform any troubleshooting steps.
Monitor needs to be replaced.
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Ensure monitor is in proper video mode.
Ensure video cable connection to computer and to the flat panel is secure.
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Perform monitor reset.
Perform monitor self-test feature check to determine if the intermittent problem
occurs in self-test mode.
Image Retention (from a
static image)
Faint Shadow from the static image
displayed appears on the
screen
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Use the Power Management feature to turn off the monitor at all times when not
in use. Alternatively, use a dynamically changing screen saver left on the monitor
for a long period of time.
Product Specific Problems
SPECIFIC SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
Screen image is too small
Image is centered on screen, but does not fill
entire viewing area.
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Perform monitor reset on "All Settings."
Cannot adjust the monitor with the
buttons on the front panel
OSD does not appear on the screen.
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Turn off the monitor, unplug the power cord and then plug
back and turn on the monitor.
Troubleshooting Your Soundbar
COMMON
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
SYMPTOMS
No Sound
No power to Soundbar, the
power indicator is off.
(built-in DC power supply.)
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Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the
power indicator (green LED) on the front of the Soundbar is illuminated.
Confirm that the power cable from the Soundbar is plugged into the adapter.
No Sound
Soundbar has power - power
indicator is on.
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Plug the audio line-in cable into the computer's audio out jack.
Set all Microsoft® Windows® volume controls to their maximum.
Play some audio content on the computer (i.e. audio CD, or MP3).
Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
Clean and reseat the audio line-in plug.
Test the Soundbar using another audio source (i.e. portable CD player).
Distorted Sound
Computer's sound card is used as
the audio source.
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Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card.
Set all Windows volume controls to their midpoints.
Decrease the volume of the audio application.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).
Distorted Sound
Other audio source is used.
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Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the audio source.
Decrease the volume of the audio source.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
Clean and reseat the audio line-in plug.
Unbalanced Sound Sound from only one side of
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Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card or
audio source.
Output
Soundbar.
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Set all Windows audio balance controls (L-R) to their midpoints.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).
Low Volume
Volume is too low.
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Clear any obstructions between the Soundbar and the user.
Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting.
Set all Windows volume controls to their maximum.
Increase the volume of the audio application.
Test the Soundbar using another audio source (i.e. portable CD player).
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