ROYAL Alpha 583cx
Contents
Before Starting..................................................................................................................................................... 1
Plugging in and Putting in the Batteries.................................................................................................... 3
Using the Accessory Drawer.........................................................................................................................15
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Contents
Programming PLU Descriptions..................................................................................................................48
Programming PLUs with the Barcode Reader.....................................................................................49
Programming Minus Percentage Discounts........................................................................................51
Programming Coupon Discounts............................................................................................................52
Setting the Tax Rates.......................................................................................................................................67
About Management Reports.....................................................................................................................75
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Contents
Using the Battery System.............................................................................................................................. 83
Ordering Accessories...................................................................................................................................... 85
Error Codes......................................................................................................................................................... 86
PE Printer Error.................................................................................................................................................. 87
The Register Does Not Work at All............................................................................................................. 88
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Contents
Paid-Out Sale................................................................................................................................................... 102
PLU Sale With PLU Description................................................................................................................. 103
Split Tendering Sale...................................................................................................................................... 105
Temporarily Overriding a PLU Price........................................................................................................ 106
Voiding a Department Preset Price......................................................................................................... 107
A Calculating State Tax Table Codes .............................................................. 114
The Worksheet............................................................................................................................................. 119
Programming the State Tax....................................................................................................................... 120
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Contents
B GST/PST System for Canada..........................................................................121
Canadian Tax Programming Example....................................................................................................121
C Product Information ......................................................................................124
Index....................................................................................................................130
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CHAP TER
1
Welcome
Congratulations on purchasing your new Royal cash register! This register
is designed to be easy to use, helping you to focus on running your
business.
Before Starting
Before you start using this manual to set up and customize your cash
register, you should know the following.
When you need to press a key, you see a picture of the key you need to
press and the name of the key is in another font. For example:
1 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
If you need to type something in the round Number keys area, what you
need to type is shown in a special font. For example:
2 Using the round Number keys, press 444444and then press the
Amount Tend Total key.
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Chapter 1: Welcome
What is in the Box?
Look for and unwrap the following:
• Cash Register
• 1 starter roll of standard thermal paper, Royal Reorder Number 013127
(57.5mm).
• The black Journal spindle in the packing material.
• 4 standard AA (1.5 volt) batteries for the memory back-up system.
• 1 set of keys, consisting of:
• 2 Cash Drawer/Journal Lock keys (515).
• 2 PRG Program keys (427-023).
• 2 REG Register keys (427-024).
• 2 Z keys (427-012).
Important Phone Numbers
If you need help or want to order additional supplies, use the following
contact information.
Customer Service:
Website:
1-800-658-8788
www.abcoffice.com
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CHAP TER
2
Getting Started
Setting up your cash register consists of the following steps:
• Setting at least 2 Department Keys
Do all the steps to make sure you have your cash register set up correctly.
information about your cash register.
Plugging in and Putting in the Batteries
Make sure that you plug the cash register into the electrical outlet before
you put in the batteries.
Caution
If you put the batteries in first, they can damage the cash register.
Do not use this cash register outdoors in the rain or near any source of
liquid.
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Chapter 2: Getting Started
To get the cash register ready to use
1 Remove the cash register and the parts from the box. Store the box and
packing material in a safe, dry place. If you need to move the register in
the future, you can put it back in the box.
2 Remove the tape holding the parts of the cash register in place. For
example, there may be tape on the back of the Journal Compartment
Cover.
3 Put the register on a hard, level surface, away from rain and spilled
drinks. A hard level surface makes it easier for the cash drawer to go in
and out smoothly.
Do not put the register on a porous surface. Depending on the surface or
any cleaning solution used on the surface, the rubber feet may leave
marks on the surface. Do not place the register on any valuable surface,
such as antique or fine wood tables, desks, and so on.
4 Plug the cash register into a standard three-hole electrical wall outlet.
(115-120 volt, 60 hertz). Make sure the electrical cord is not going to get
tripped over or accidentally pulled from the electrical outlet.
Put the cash register on an electrical circuit with no other electrical
device or appliance. Other appliances can overload the circuit or cause
electrical interference with the cash register. It is best that you use a
circuit without other appliances already on it.
5 Install the memory backup batteries.
• Open the Journal Compartment cover.
Unlock the compartment cover with the
Cash Drawer/Journal Lock key #515. Grip
the left side of the journal cover and gently
pull upward. Remove the cover and put it
aside.
Press
here
and
slide up
• Remove the battery cover, located in the
rear left section of the compartment. Press
the indentation at the bottom of the cover
and slide up. See the graphic to the right
for details.
• Put the batteries in the slots. Make sure
that the positive and negative ends are in
the right place. The batteries have a little
plus (positive) and minus (negative) sign
on each end to help you.
• Replace the battery cover by sliding it
back down into position.
6 Now you are ready to put the paper in the cash register and set the time
and the date. See the next section for more information.
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Installing the Paper Roll
Installing the Paper Roll
Your cash register has a thermal printer that prints receipts for the
customer or a journal tape. You can use 2¼ inch (57.5 mm) wide standard
thermal register paper.
To install the paper roll
1 Insert the PRG key and turn it to either REG1 or REG2.
• If you need a customer receipt, turn the Mode key to the REG1
position.
• If you do not need a customer receipt, turn the mode key to the REG2
position.
2 Unlock and open the Journal Compartment Cover. Grip the left side of
the cover and gently pull upward. Remove the Journal Compartment
Cover and set aside.
3 Remove the Journal
Takeup spindle.
Place the paper roll
in the little round
area at the bottom
of the compartment.
Make sure the
paper feeds out
from the bottom of
the roll, towards the
front of the cash
register.
4 Grab the small handle on the right
Handle
of the print roller. Push the little
handle towards the back of the cash
register and raise the roller bar up.
5 Lay the end of the paper across the
printer as shown. Move the print
roller down onto the paper and
snap into place. Make sure both
sides are snapped down.
• Press the Feed key until the paper
catches and moves through the printer.
6 Do one of the following:
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Chapter 2: Getting Started
• If you do not need to print receipts:
Place the black plastic Journal Takeup
spindle on its grooves above the Battery
compartment. The spindle sits above the
paper roll. Press the Feed key to move
the paper through the printer about 10-12
inches. Push the paper through one of
the narrow openings in the center of the
Journal Takeup spindle. Press the Feed
key until the paper catches and begins to
wind securely around the Journal Takeup
spindle. Replace the Journal
Compartment Cover.
• If you want to print receipts:
Put the customer receipt paper in the
receipt window of the Journal
Compartment Cover. Make sure you get
the paper in the little guides in the
window. Use the Cash Drawer/Journal
Lock key #515 to lock it.
Installing the Barcode Reader
Your cash register optionally comes with a barcode reader. It allows you
to scan items with a UPC symbols, instead of using the keyboard to type
the PLU number. If you want to order the barcode reader, contact Royal.
The barcode reader plugs into the port on the lower right side of the cash
register. Use the directions below to install it.
To install and program the barcode reader
1 Unpack the reader from the box.
2 Turn the Mode key to OFF.
3 Locate the port for the scanner on
the lower right side of the cash
register. Plug the reader into the
port.
4 Now you can program the barcode
reader so that you can scan UPC
symbols to ring up items. For
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Setting the Date And Time
Setting the Date And Time
The date changes every day and prints in the month-day-year format. You
can prevent the date from printing on the transaction receipts. The date
format can also be changed to print day-month-year. For more
You can set the cash register so that it does not print the time on receipts.
The time can print in either the 12 or 24 hour (military time) format. The
default setting is to print in the 12 hour format, which is normally used. To
Reminder
When you set the time, you need to type the time in a 24 hour format. To
convert the current time to a 24 hour format, add the number 12 to every
hour after 12 noon. For example: 1:15 P.M. programs as 1315. 8:20 A.M.
programs as 0820.
To set the date
Example 1: To program June 30, 2002
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 In the round Number keys area, press 063002and then press the
#/ST/NS key.
To set the time
Example 2: To program 9:45 P.M.
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 In the round Number keys area, press 2145and then press the Qty/Date
key.
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Chapter 2: Getting Started
Programming the Sales Tax
Now you need to program the sales tax for your area. If you do not know
your sales tax rate, contact your local government office.
Tip
You must press at least 4 digits in step 4.
Note
If you make a mistake or you hear an error beep, press Clear and start over
with Step 3.
Example 3: To program a sales tax rate of 6%
1 Find your sales tax rate. You may need to contact your local government
office.
2 Put the PRG key in the Mode key slot and turn it to the PRG position.
3 In the round Number keys area, press 1and then press the Tax 1 key.
4 Press 6000and press the Amount Tend Total key. Your sales tax is
programmed.
To program other tax rates, in Step 4, press the following:
Table 1 Additional tax rate programming
For this tax rate...
7.75%
Press these keys...
7750
5.5%
5500
10.5%
10500
For more advanced tax rate programming, see Programming Complex
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Programming Department Keys
Programming Department Keys
You are done with the basic programming of your cash register. After you
program at least 2 department keys, you are ready to use the cash register,
if you do not want to use any of the other features.
For more information about the other features of your cash register, see
To program Department 1 as taxable with no preset price and no description
1 Using the round Number keys, press 00001and press the
Subtotal/w/Tax key.
2 Using the round Number keys, press 0and press the Dept 1 key.
3 Press the Amount Tend/Total key. The department information is saved
in the cash register.
To program Department 2 as non-taxable with no preset price and no
description
1 Using the round Number keys, press 00000and press the
Subtotal/w/Tax key.
2 Using the round Number keys, press 0and press the Dept 2 key.
3 Press the Amount Tend/Total key. The department information is saved
in the cash register.
For more information about programming department keys, see
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CHAP TER
3
Getting To Know the Cash Register
This chapter shows you the basics of using your cash register after you set
it up. If you have not yet set up your cash register, see the Quick Start
sheet that came in the box with your cash register or Getting Started on
Opening and Closing the Customer Display
You can open and rotate the customer display so customers can see what
is happening. When you move the register or store it, close the display so
it doesn’t get damaged.
Your cash register has 1 display line:
• 1 line that shows letters and numbers (Alphanumeric)
The Alphanumeric display shows 10 digits for character descriptions in
both register and programming modes. It also shows numbers.
To open and close the display
1 To open the rear customer display, pull up and rotate to view from any
direction.
2 To close, turn the display to face the rear of the machine and press down.
The following codes can appear in the display:
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Opening and Closing the Customer Display
Table 2 Codes and words that can appear in the display
This code...
Appears when...
:
the -%/RA key registers a percent discount amount. Also
appears in the Customer Display.
=
the Charge, Check, Amount Tend Total keys are pressed.
Also appears in the Customer Display.
ADD ON
CASH
the +%/PO key registers a plus percentage amount. *
the Amount Tend Total key finalizes a cash sale. *
change is due. *
CHANGEor C
CHARGE
CHECK
the Charge key finalizes a sale. *
the Check key finalizes a sale. *
CLERK ERR
or
CLERK E12
clerk numbers have been programmed and the clerk system
is active. When this appears, the clerk number must be
entered.
COUPON
DISCOUNT
ERROR
the -/CPN key is pressed. *
the -%/RA key registers a percent discount amount. *
an incorrect key is pressed. Press the Clear key to clear.
the #/ST/NS key is pressed. *
NO SALE
NON TAX
P
the Non Tax key is pressed.
you are in the middle of a programming step. Also appears
in the Customer Display.
PE
if an error is detected in the printer.
P-O
the +%/PO key is used for a paid out function. *
the -%/RA key is used for a received on account function. *
the Return key is pressed. *
R-A
REFUND
SEC CODE
a manager password is programmed. When this appears,
you must enter the password.
SUBTTL
the Subtotal w/Tax or #ST/NS key is pressed. *
the TAX 1 or TAX 2 key is pressed.
the Void key is operated. *
TAX 1/TAX 2
VOID/CORR
* also prints on the receipt or journal tape.
When ringing up sales, the department number or PLU number can also
appear. If a description or name has been programmed, this description
also appears.
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Chapter 3: Getting To Know the Cash Register
Using the Mode Key Area
The Mode key area allows you to do the following.
Table 3 Mode key settings
This setting... Does this...
• PRG
• OFF
• REG1
• REG2
• X
Programs the cash register and sets the cash register to
Training mode. Use the key marked PRG.
Turns the cash register off. It also electronically locks
the cash drawer. All keys do this.
Prints just receipts, does not print a journal tape in the
cash register. All keys do this.
Prints just a journal tape in the cash register, does not
print a receipt. All keys do this.
Lets you read all transaction totals without clearing any
totals. This is useful for mid day reports. Use the key
marked Z.
• Z
Lets you read all transaction totals and clears all
transaction totals to zero, except the end of day, or close
of day, totals. Use the key marked Z.
If you need to keep the register plugged in when you are not using it, turn
the Mode key to the OFF position. The keyboard will not work and the
cash drawer is electronically locked. A small amount of power maintains
the program and transaction data totals.
• For more information about using the cash register to ring up sales, see
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Using the Keyboard
Using the Keyboard
The keyboard on your cash register looks like the following:
Mode key area
Total key
opens cash drawer
Round number keys
Department keys and
letters for programming
To use the keyboard, do the following:
• To use the cash register, put the key marked
REG in the Mode key hole and turn to Reg1 or
Reg 2. Now you can press the round Number
keys and Department keys to ring up a sale. For
more information about ringing up sales, see
• To program the cash register, put the key marked
PRG in the Mode key slot and turn to PRG. For
more information about programming the cash
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Chapter 3: Getting To Know the Cash Register
Using the Cash Drawer
The cash drawer is where you put the money after you ring up a sale. The
cash drawer has slots for putting paper bills and a tray for coins. You can
store paper items such as checks and charge slips under the removable
coin tray.
When you ring up a sale, the cash drawer automatically opens so you can
make change and put money away. You can also open the cash drawer
without making a sale. This is handy if you need to make change for
someone or forgot to put something away.
The cash drawer locks in 2 different ways. Locking the cash drawer is a
good idea if you need to leave the cash register.
• The cash drawer automatically locks electronically when you move the
register key to the Off position. Remember to take the register key out if
you are leaving the register. The emergency open lever will still open the
cash drawer when it is electronically locked.
• You can also use the 515 key to mechanically lock the cash drawer. If you
lock the cash drawer this way, you must have the key to open it again.
Even the emergency open lever will not open the cash drawer. when it is
locked with the key.
Important
If the cash drawer will not open, see if the lock on the cash drawer is turned
to the right. If it is, the drawer is locked with the 515 key. You need the key to
unlock the cash drawer. If the key is lost or locked in the cash drawer,
contact Royal.
To open the cash drawer after a sale
1 When you are done ringing up a sale, press the Amount Tend Total key
at the bottom right of the keyboard. The cash drawer opens. You can
make change and put the money in the drawer.
2 When you are done, push the cash drawer closed.
To open the cash drawer without making a sale
1 Press the #/ST/NS key at the bottom right of the keyboard. The cash
drawer opens and a No Sale receipt prints.
2 When you are done, push the cash drawer closed.
To lock and unlock the cash drawer using the key
1 Using the small key labeled 515, put the key in the lock in the front of the
cash drawer.
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Using the Accessory Drawer
2 To lock the cash drawer, turn the key to the right and remove the key
from the lock.
3 To unlock the cash drawer, turn the key to the left and remove the key
from the lock.
To open the cash drawer using the emergency lever
1 With your hands on the cash drawer, carefully tip the front of the register
up. Underneath the cash register, toward the back of the register, you see
a small lever.
2 Push the lever in the only direction it will move. The cash drawer opens.
If the cash drawer will not open, make sure it is not locked with the 515
Drawer key.
Using the Accessory Drawer
Your cash register has a small drawer above the cash drawer. The
Accessory drawer can be opened at any time by anyone. It is a good place
to put things like pens, pencils, and note pads.
Because anyone can open the drawer, it is not a good idea to put checks or
charge slips in it. You should put those in the cash drawer, under the coin
drawer.
Make sure that you never put anything valuable in the Accessory drawer.
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CHAP TER
4
Setting Up Your Cash Register - the
Basics
This chapter includes explanations for setting:
• Messages on the display and on receipts
• Setting clerk numbers
• Setting machine numbers
• Setting clerk and manager passwords
• Clearing error codes
Using the Displays
Your cash register includes two displays: 1 for the clerk and 1 for the
customer. The displays feature large, easy to read fluorescent digits for
easy viewing.
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Setting Alphanumeric Descriptions
The Clerk Display
When ringing up sales, you see the department number or PLU number
on the clerk display.
For information about all the messages that can appear on the display and
how to open and close the display, see Opening and Closing the Customer
Setting Alphanumeric Descriptions
You can program a custom logo and message, clerk names, departments,
and item descriptions. These text messages and descriptions appear on the
receipt.
When you are programming the alpha
descriptions for Departments, PLUs, Clerks,
the Store Name/Logo Message, use the
Alpha Keyboard.
Note
Only capital letters of the alphabet are on the
Alpha Keyboard. You can use lower case
letters. See Alphanumeric Code Chart on
The department keys are clearly labeled
with all the letters needed to program these
descriptions. When you are programming
alpha descriptions, use the department keys
to spell out the words you want.
To use the letters in the white part of the Department keys, simply press
the Department key.
To use the letters in the lower green area of the keys, press the Dept Shift
key and then press the key with the letter you want.
You might need certain symbols or lower case characters that are not
found on the Alpha Keyboard. For example, if you require a space
between words, or if you need the /symbol, or the -symbol, see the
Alphanumeric Code Chart shown in the next section.
Important
If you enter the wrong character, press the Void key to backspace and delete
that character. Now you can continue.
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Chapter 4: Setting Up Your Cash Register - the Basics
Alphanumeric Code Chart
Other characters are also available. Use the tables in this section to help
you find the ones you need.
Use this table for lower case letters and numbers.
Table 4 Letters and numbers
Code
Code
Character
Number
00
01
Character
Number
Space
s
t
u
v
w
x
y
z
20
21
22
23
24
25
26
27
Wide Character
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
02
03
04
05
06
07
08
09
10
Numbers
0
1
2
3
4
5
6
7
8
9
30
31
32
33
34
34
36
37
38
39
11
12
13
14
15
16
17
18
19
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Setting Alphanumeric Descriptions
Use this table for punctuation and foreign characters.
Table 5 Special Characters and Punctuation
Code
Code
Character
Number
80
Character
Number
¡
¿
á
é
í
ó
ú
Ä
Ü
Ö
?
!
@
/
:
#
&
%
$
28
29
40
67
68
69
70
71
72
73
81
82
83
84
85
86
93
94
95
,
(comma)
Ï
ü
Ñ
ñ
96
97
98
99
(
)
*
+
-
74
75
76
77
78
79
.
(period)
;
87
(semi colon)
>
88
89
‘
(apostrophe)
“
<
=
90
91
92
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Chapter 4: Setting Up Your Cash Register - the Basics
Using Single Width Characters
The following describes the maximum number of characters that can be
programmed for each item description in single width.
• Department
• PLU
12 Characters
12 Characters
• Clerk Name
• Store Logo/message
24 Characters
5 Lines (24 characters each)
To make a space to separate words, press the round Number 0key twice or
press the round Number 00key one time.
About Programming Numbers in Logo Messages
If you need to print numbers, you must enter the numbers using the
Alphanumeric Code Chart. For example, for the telephone number
999-555-1212, the number 9is programmed using the character code
39, the number 5is programmed using the code 35, and so on.
Using Double Wide Characters
For extra emphasis, you can program double wide characters for a specific
character or a line of characters.
Normal Size
Double Wide
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Setting Alphanumeric Descriptions
If you use double wide characters, the maximum number of characters
you can use is cut in half.
• Department
• PLU
6 characters
6 characters
• Clerk Name
• Store Logo/Message
12 characters
5 lines, 12 characters each
5 lines, 12 characters each
• Commercial (Footer)
Message
To make a character print extra wide, you must use the double width code
01before each character as you type in the description.
Programming a Store Logo or a Commercial Message
You can specify a store header to print on customer receipts. The header
can be a maximum of 5 lines. Each line can have 24 characters in single
width or 12 characters in double width.
YOUR RECEIPT
THANK YOU
is the default printout for the header
Make a copy of the blank Store Logo Worksheet below for future changes
or revisions to your logo.
Store Logo Worksheet
Use this worksheet to make your logo and message. Make a copy of the
blank worksheet before you start, in case you make a mistake or change
your mind.
Line 1
Line 2
Line 3
Line 4
Line 5
Note
If you enter the wrong character, press the Void key to backspace and delete
that character and then continue.
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Chapter 4: Setting Up Your Cash Register - the Basics
Before programming your logo or message
1 Write out your store name and the logo message you want to program.
2 After writing out your message, count the number of characters on each
line. The following example shows a message and the letter count,
including spaces.
INTERNATIONAL COFFEES
999-555-1212
21
12
20
15
20
222 EAST MAIN STREET
OPEN 7AM TO 6PM
COFFEES OF THE WORLD
3 Complete the chart, filling in extra unused characters with blank spaces.
Line 1
Line 2
Line 3
Line 4
Line 5
I N T E R N A T I O N A L
C O F F E E
9 9 9 - 5 5 5 - 1 2 1 2
2 2 2
E A S T
O P E N
C O F F E E S
M A I N
S T R E E T
6 P M
7 A M
O F
T O
T H E
W O R L D
In the example, blank spaces are added at the beginning and end of each
line so the message is centered.
Remember, you can make the characters double width but you can only
use half the total number of characters if you do this. For example, if you
want Coffeeto be double wide, you need 12 spaces. For more
information about double wide characters, see Using Double Wide
You can also use characters other than those on the Department keys,
such as numbers, punctuation, and international letters. See the
This is an example of a programmed Store Logo:
INTERNATIONAL COFFEES
999-555-1212
222 EAST MAIN STREET
OPEN 7AM TO 6PM
COFFEES OF THE WORLD
To make a space to separate words, press the 0key twice or press the 00
key one time.
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Setting Alphanumeric Descriptions
Note
If you enter the wrong character, press the Void key to backspace and delete
that character and then continue.
To program your logo
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 For the 1st line, do the following:
• Using the round Number keys area, press 31.
• Press the Return key. The Logo line 1 appears on the display.
• Enter the 1st line of the logo, up to 24 characters and then press the
Check key.
4 If you want a 2nd line, do the following:
• Using the round Number keys area, press 32.
• Press the Return key. Logo line 2 appears on the display.
• Enter the 2nd line of the logo, up to 24 characters and then press the
Check key.
5 If you want a 3rd line, do the following:
• Using the round Number keys area, press 33.
• Press the Return key. Logo line 3 appears on the display.
• Enter the 3rd line of the logo, up to 24 characters and then press the
Check key.
6 If you want a 4th line, do the following:
• Using the round Number keys area, press 34.
• Press the Return key. Logo line 4 appears on the display.
• Enter the 4th line of the logo, up to 24 characters and then press the
Check key.
7 If you want a 5th line, do the following:
• Using the round Number keys area, press 35.
• Press the Return key. Logo line 5 appears on the display.
• Enter the 5th line of the logo, up to 24 characters and then press the
Check key.
8 When you are done, turn the Mode key to Off.
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Chapter 4: Setting Up Your Cash Register - the Basics
Setting the Commercial Message in the Footer
You can also program a message that automatically prints at the bottom of
the receipt. For example, you can list your hours of operation or a special
promotion at the bottom of every receipt.
The Commercial message can have up to 5 lines. Each line can have 24
characters in single width or 12 characters in double width. For more
information about double-width messages, see Using Double Wide
For example, the message at the bottom of the receipt can say:
TUESDAY IS 10% OFF DAY!
STOCK UP AND SAVE
Note
If you enter the wrong character, press the Void key to backspace and delete
that character and then continue.
To program your commercial message
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 For the 1st line, do the following:
• Using the round Number keys area, press 71.
• Press the Return key. The Footer line 1 appears on the display.
• Enter the 1st line of the logo, up to 24 characters and then press the
Check key.
4 If you want a 2nd line, do the following:
• Using the round Number keys area, press 72.
• Press the Return key. Footer line 2 appears on the display.
• Enter the 2nd line of the logo, up to 24 characters and then press the
Check key.
5 If you want a 3rd line, do the following:
• Using the round Number keys area, press 73.
• Press the Return key. Footer line 3 appears on the display.
• Enter the 3rd line of the logo, up to 24 characters and then press the
Check key.
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Setting Clerk Numbers and Names
6 If you want a 4th line, do the following:
• Using the round Number keys area, press 74.
• Press the Return key. Footer line 4 appears on the display.
• Enter the 4th line of the logo, up to 24 characters and then press the
Check key.
7 If you want a 5th line, do the following:
• Using the round Number keys area, press 75.
• Press the Return key. Footer line 5 appears on the display.
• Enter the 5th line of the logo, up to 24 characters and then press the
Check key.
8 When you are done, turn the Mode key to Off.
Setting Clerk Numbers and Names
You can program and assign up to 26 Clerk Numbers so you can monitor
sales by individual employees. Each clerk number can also be assigned a
24 character name.
The Clerk Numbers are used in the register modes REG1 and REG2 only.
To see the sales totals for each clerk, a Clerk Report is available in both the
X and Z modes.
You can spell names by using department keys. For more information, see
Note
When entering the clerk passwords, they appear as asterisks **** on the
displays for extra security.
After you specify Clerk Number and Names, you must set a flag option so
that clerks must enter their clerk number before every transaction. For
not set the flag option to turn on Clerk Numbers, all transactions listed on
reports and receipts will appear under Clerk 1.
After you are done programming clerk numbers, you can check your
Note
If you make a mistake while you are programming the Clerk Numbers, press
the Clear key and begin again with Step 3.
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Chapter 4: Setting Up Your Cash Register - the Basics
To set clerk numbers
Example 4: For Clerk #1, Security number is 234
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 444444and then press the
Amount Tend Total key. The letter Cappears in the Customer Display
and Clerk Passappears in the clerk display until Step 6 is complete.
4 Using the round Number keys, press 1for Clerk #1 and then press 234
for the Security number and press the Clerk key.
5 Repeat Step 4 for adding Clerks 2 through 26.
6 When you are done programming Clerk Numbers, press the Clear key.
7 Before you can use Clerk Numbers, you must activate the Clerk System
by selecting Option #1 on Flag 12. Do the following:
Press 121and then press the Void key.
To program a clerk name
Example 5: For Clerk #1, program name as Sally Smith
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 1for Clerk #1 and then press the
Return key.
4 To program a name, press the Department keys or the Alphanumeric
Code Chart, as needed. For an explanation of how to use the
Department keys to spell words, see Setting Alphanumeric Descriptions
in the lower green section on the Department keys. To make a space to
separate words, press the 0key twice or press the 00key one time.
5 Press the Check key when you are done.
To use clerk numbers
Example 6: Clerk #1 has a passcode of 234
1 Put the PRG key in the Mode key slot and turn it to either the REG1 or
REG2 position.
2 Using the round Number keys, press 1, then press the Clerk key. Press
234and then press the Check key.
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Setting the Machine Number
3 The first 2 digits of the display show the Clerk Number when entered
and the display shows the Clerk Name. The cash register is now ready
for operation.
Using the Clerk System
If you see the message CLERK E12, RE-CLERK#, or CLERK ERR in the
display and you hear the error beep, clerk numbers are programmed and
the clerk system is active.
To use the Clerk System
1 Press the Clear key to clear the error condition and then enter a clerk
number and press Clerk.
2 If you programmed a clerk security code, enter the clerk number and
then press the Clerk key. Using the round Number keys, press the three
digit security code and then press the Check key.
Setting the Machine Number
You can assign your cash register its own number. This is useful if you
have several cash registers and want to track which one creates which
receipts and transactions.
The machine number prints on all receipts/journal records, and
management reports. The machine number can be up to 4 digits long.
After you are done programming the machine number, you can check
your results. See Printing the Quick Start Program Confirmation Report
To set the machine number
Example 7: Program the cash register number to 1234
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 1234and then press the +%/PO
key.
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Chapter 4: Setting Up Your Cash Register - the Basics
Setting X and Manager Passwords
Two Manager Passwords are available for added security:
• one password to go to the PRG and Z modes
• one password to go to the X mode.
Important
The Manager Password cannot be 0000 (zeros). The cash register will not
accept this password.
Caution
Write your passwords down in a safe place. If you forget the passwords,
you must do a Full System Clear procedure. A Full System Clear erases all
transaction information and programming. For details on the Full System
After you program a password, you must use it every time you go to the
program mode or before every X or Z readings, depending on which you
set the password for.
When you enter a password, it appears as asterisks **** on the displays for
extra security.
To set manager passwords
Example 8: To set the X password as 1212
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 Using the round Number keys, press 222222, and then press the
Amount Tend Total key. The X PASSprompt and the letter Pappears
until you complete step 3.
3 Using the round Number keys, press 1212and then press the Non Tax
key.
Example 9: If the PRG/Z password is 1313
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 Using the round Number keys, press 111111and press the Amount
Tend Total key. The PASSprompt and the letter Pappears until you
complete step 3.
3 Using the round Number keys, press 1313and press the Non Tax key.
To use manager passwords
Example 10: Go to the X mode, using the Manager Password 1212
1 Put the PRG key in the Mode key slot and turn it to the X position.
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Printing the Quick Start Program Confirmation Report
2 Using the round Number keys, press 1212and then press the Check key.
3 You are now ready to run an X Report.
Example 11: Go to the PRG or Z modes, using the Manager Password 1313
1 Put the PRG key in the Mode key slot and turn it to the PRG or Z
position.
2 Using the round Number keys, press 1313and then press the Check key.
3 You are now ready to program or take any reports based on your
selection in the first step.
Printing the Quick Start Program Confirmation Report
Now that basic programming is complete, check your results with a Quick
Start Program Confirmation Report.
If you made a mistake during programming, repeat only the step in
question. For example, if only the tax rate is incorrect, just re-program the
tax—you do not need to re-set the time, date, and so on.
To print the Quick Start Program Confirmation Report
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 Using the round Number keys, press 999999and then press the
Amount Tend Total key.
3 After the Program Confirmation Report prints, press the Feed key to
advance the complete report out of the cash register.
See the next page for an example of this report.
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Chapter 4: Setting Up Your Cash Register - the Basics
Your tape looks similar to the example Program Confirmation Report
shown below.
The Date, Time, Tax Rate and Department Status shows the information
based upon your input.
For more details of the symbols printed in the Program Confirmation
Before Going to Register Mode
Your cash register offers many other features not covered in this chapter.
We also provide examples to help you learn how to use your cash register.
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Error Codes
Error Codes
Your cash register makes beeps as well as shows you messages in the
display. Some beeps and messages let you know everything is working and
others let you know you need to do something.
Table 6 Common errors
This error...
Means this...
Register Beep
The cash register makes a short beep each
time a key is pressed. This is normal and not a
cause for concern.
Entry Error Beep
When using your cash register, you must
perform all operations in the correct order. If
you press the wrong key at the wrong time, an
alarm beep sounds and you see a message on
the display. The keyboard also locks. Press the
Clear key to continue.
When a transaction is started in the REG1 or
REG2 position, you must complete the sale
before moving the Mode key to another
position. When an operation is started but not
finished in the REG1 or REG2 positions,
turning the Mode key to another position
makes an alarm beep and you see an error
message on the display. Press the Clear key to
continue.
Printer Error
If a PEappears in the display, check if you are
out of paper. Check for a paper jam. For more
information about other solutions, see PE
Clearing an Error
The Clear key stops an alarm beep that happened because a key was
pressed that was not correct for that operation.
The Clear key does not erase a transaction that was registered by an
operating key and printed on the register tape.
To erase an entry after you press a key that printed the entry on the tape,
use the Void key to correct the error.
If the cash register makes a loud error beep, press the Clear key to stop it.
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Chapter 4: Setting Up Your Cash Register - the Basics
If your cash register will not stop making a beeping sound after you press
the Clear key, you can do two more things.
Half System Clear
If you pressed the Clear key and the error beep does not stop, you can do
a Half System Clear. For more information about a Half System Clear, see
Full System Clear
If you did a Half System Clear and the error beep still does not stop, as a
last resort, you can do a Full System Clear. For more information about
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CHAP TER
5
Setting Up Your Cash Register -
Advanced
This chapter shows you more advanced programming for your cash
register. This chapter covers:
When you are done programming your cash register, you can run the
Programming Report to see your results. See Running the Program
Note
While you are programming, the letter Poften appears in the display.
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Chapter 5: Setting Up Your Cash Register - Advanced
Programming Department Keys
Departments are a category of merchandise. For example, Department 1
can be Housewares, Department 2 can be Food, Department 3 can be
Womens Clothing, and so on. This helps you track what you are selling.
Each department can be programmed as taxable or non-taxable, so that if
an item needs to be taxed, it is added automatically when you ring up an
item in a taxable department.
You can have as many as 99 departments on your cash register. If you
have many departments, you may want to make a list so other people who
use the cash register can properly use the department keys.
Programming departments includes up to 6 steps. Not all steps listed
below may apply to your specific needs, but you must specify a value for
each, even if you do not plan to use that feature.
For specific information about each of the items above, see the next
sections.
After you are done, you can check your results. See Running the
To program department keys
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Press the following, in this order:
Press this...
0or 1
To specify this...
See this page...
Standard or gallonage
Multiple or single items
HDLO
0or 1
0to 6
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Programming Department Keys
Press this...
To specify this...
Tax status
See this page...
00to 15
and then
0or up to a 7 digit
price
A department key
The department key for
this department
Note
If you do not want to program a
department name, press the Amount
Tend/Total key.
Skip the next steps. You are done with this
department.
The alphanumeric
keys to spell the
department name.
The department name
The information is saved in the cash register
4 To add another department, do step 3 again.
To program Department 1 as taxable with no preset price and no description
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 00001and then press the
Subtotal/w/Tax key.
4 Using the round Number keys, press 0and then press the Dept 1 key.
5 Press the Amount Tend/Total key. Skip this step if you are going to enter
a description. The department information is saved in the cash register.
To program Department 2 as non-taxable with no preset price and no
description
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
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Chapter 5: Setting Up Your Cash Register - Advanced
3 Using the round Number keys, press 00000and then press the
Subtotal/w/Tax key.
4 Using the round Number keys, press 0and then press the Dept 2 key.
5 Press the Amount Tend/Total key. Skip this step if you are going to enter
a description. The department information is saved in the cash register.
Setting Standard and Gallonage Mode
A department can be set for either Standard Mode or Gallonage Mode.
Gallonage Mode allows entering a price with 3 decimal places,
representing the cost per gallon, pound, kilogram, yard, meter, or other
unit of measurement. For example, $1.499 per gallon.
Standard Mode enters the price using the normal 2 decimal place setting.
Table 7 Standard/Gallonage Mode
This number...
Means this...
0
1
Standard Mode
Gallonage Mode
Programming Multiple and Single Items
Multiple Item Entry allows you to ring up two or more items into a
department. For example, if you want to ring up 5 of the same items, you
can tell the cash register to multiply the one price by the number of items.
Single Item Entry allows you to ring up only one item in a department.
For example, if you want to ring up 5 of the same items, you must ring
each one up individually.
Table 8 Multiple / single item
This number...
Means this...
0
1
Multiple Item Sale
Single Item Sale
Programming High Digit Lock-out (HDLO)
You can specify the most number of digits that can be rung up in an entry.
This feature helps to prevent against large over-rings. If too many digits
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Programming Department Keys
are entered, the error beep sounds and the keypad locks up. For example,
to limit ring ups of more than $99.99, set the HDLO to 4.
Table 9 High digit lock out (HDLO) values
This number...
From this...
$ .01
.01
to this...
0
1
2
3
4
5
6
$ 99,999.99 (Standard setting)
.09
.99
.01
.01
9.99
.01
99.99
.01
999.99
9,999.99
.01
Programming Tax Status
Some items must have tax collected by law. You can program your cash
register to automatically assign the right amount of tax, based on the
department the item is assigned to.
You can link no tax, a single tax rate (Tax 1), or multiple tax rates (Tax 2, 3
or 4) to a department key.
Table 10 Tax status settings
This tax status
number...
Means this...
00
01
02
03
04
05
06
07
08
09
10
Non-Taxable (use this if you do not want to charge tax)
Taxable by TAX 1 Rate
Taxable by TAX 2 Rate
Taxable by TAX 3 Rate
Taxable by TAX 4 Rate
Taxable by TAX 1 and TAX 2 Rates
Taxable by TAX 1 and TAX 3 Rates
Taxable by TAX 1 and TAX 4 Rates
Taxable by TAX 2 and TAX 3 Rates
Taxable by TAX 2 and TAX 4 Rates
Taxable by TAX 3 and TAX 4 Rates
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Chapter 5: Setting Up Your Cash Register - Advanced
Table 10 Tax status settings (Continued)
This tax status
number...
Means this...
11
12
13
14
15
Taxable by TAX 1, TAX 2 and TAX 3 Rates
Taxable by TAX 1, TAX 2 and TAX 4 Rates
Taxable by TAX 1, TAX 3 and TAX 4 Rates
Taxable by TAX 2, TAX 3 and TAX 4 Rates
Taxable by TAX 1, TAX 2, TAX 3 and TAX 4 Rates
Programming Department Preset Price
If you do not want to preset a price, a price of 0must be assigned to that
department key. Department Preset Price programs a price in a
department to save time when ringing up an entry. Even if a price has
been pre-programmed, you can override the price at the time of sale.
The price automatically rings up each time the department key is pressed.
Important
If you do not need a preset price, enter 0as the price.
Assigning Department Number Keys
You must assign a department number. After you assign a department
number, you can press the Amount Tend/Total key to finish programming
if you do not want a department description.
The Department number keys from 1 to 20 are easy to use: You just press
the Department number key you want. For example, to use Dept 2, press
the Dept 2 key.
The Department keys from 21 to 40 are also easy to use. Just press the
Dept Shift key and then press the Department number key you want. For
example, to use Dept 23, press the Dept 23 key.
To use the Department keys from 41 to 99, do the following:
• Press the Dept Shift key.
• Using the round Number keys, type the Department number from 41 to
99 that you want to use. For example, for Department 63, press the 6
key and then press the 3key.
• Press the Dept Shift key again.
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Programming Department Keys
Programming Department Names
A name or description can be assigned to each department key. This name
appears on the clerk display and prints when ringing up sales.
For example, Clothingcan print on the receipt in place of Dept 1,
Shoescan print on the receipt in place of Dept 2, Sportswearcan print
on the receipt in place of Department 3, and so on.
When you are programming the descriptions for Departments, use the
Alphanumeric Keyboard.
When you are done programming the department description, press the
Check key to save your programming. The information is saved in the cash
register and you can program the next item.
Note
Only capital letters of the alphabet are on the
Alphanumeric Keyboard. You can also use lower
case letters and numbers, certain symbols, and
international characters. See Alphanumeric Code
The department keys are clearly labeled with all
the letters you need to program these
descriptions. When you are programming
alphanumeric descriptions, use the department
keys to spell out the words you want.
You can use the letters in the lower green area
of the keys by pressing the Dept Shift key and
then pressing the key with the letter you want.
You might need certain symbols, numbers, international characters or
lower case characters that are not found on the Alphanumeric Keyboard.
For example, if you require a space between words, or if you need the /
symbol, or -, you use the round Number keys to type the correct
alphanumeric code. See the Alphanumeric Code Chart shown in the next
section.
Important
If you enter the wrong character, press the Void key to backspace and delete
that character. Now you can continue.
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Chapter 5: Setting Up Your Cash Register - Advanced
Alphanumeric Code Chart
Many characters are also available. Use the tables in this section to help
you find the ones you need.
Use the following table for lower case letters and numbers. If you want to
use double width characters, press 01before each character.
For example, to program Y E S, type 01 Department Shift key Y
Table 11 Letters and numbers
Code
Code
Character
Space
Number
Character
Number
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
s
t
u
v
w
x
y
z
20
21
22
23
24
25
26
27
Wide Character
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
Numbers
0
1
2
3
4
5
6
7
8
9
30
31
32
33
34
34
36
37
38
39
18
19
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Programming Department Keys
Use this table for punctuation and foreign characters.
Table 12 Special Characters and Punctuation
Code
Code
Character
Number
80
Character
Number
¡
?
!
@
/
:
#
&
%
$
,
28
29
40
67
68
69
70
71
72
73
¿
á
é
í
ó
ú
Ä
Ü
Ö
81
82
83
84
85
86
93
94
95
(comma)
Ï
ü
Ñ
ñ
96
97
98
99
(
)
*
+
-
74
75
76
77
78
79
.
(period)
;
87
(semi colon)
>
88
89
‘
(apostrophe)
"
<
=
90
91
92
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Chapter 5: Setting Up Your Cash Register - Advanced
Programming Scrolling Messages
Your cash register shows messages that move when you are not using it.
You can use the default messages or you can program your own. You can
change one or more messages at any time. For example, if you have a new
promotion, you can change the Idle 1 message to say something about the
promotion.
The scrolling messages that can be programmed are the following:
Table 13 Scrolling messages
Message
Number
Message Type
OFF message
MODE message
This message shows...
1
2
In the OFF position
During the idle state in PRG, X, Z
modes
3
4
SALES message
IDLE message 1
After the sales transaction
In the idle state in REG modes during
the morning hours *
5
IDLE message 2
In the idle state in REG modes during
the afternoon hours *
* IDLE messages 1 and 2 can be combined for 1 longer message
that runs all day.
You can program up to 42 characters for each scroll message. Messages 4
and 5 (IDLE messages) can be combined for a maximum of 84 characters.
The following messages display automatically. You can change these
default messages, using the following instructions.
Off Message
CLOSED, NEXT REGISTER PLEASE
Mode Message PLEASE WAIT
Sales Message
PLEASE TAKE YOUR RECEIPT
Idle Message 1 GOOD MORNING
Idle Message 2 GOOD AFTERNOON
Here are some samples of messages that can be programmed:
ASK ABOUT OUR DAILY SPECIALS
WE DELIVER
10% DISCOUNT ON THURSDAYS
FREE SODA WITH ANY SANDWICH ORDER
STORE HOURS 9AM TO 10 PM
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Programming Scrolling Message Display Times
To program a message
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 6, press the number of the message
you want to change, and press the Return key.
For example, to change the message that shows when you move the
Mode key to the Off position, press 6 1 Return.
4 Type your message, using either the Alphanumeric keys or the special
codes. For more information about using the Alphanumeric keys to type
Important
If you enter the wrong character, press the Void key to backspace and delete
that character. Now you can continue.
5 When you are done, press the Check key. You can program another
message by starting with step 3.
Programming Scrolling Message Display Times
After you have programed your scrolling message, you can set the length
of time you want the message to run.
After you are done, you can check your results. See Running the Program
Setting the Off Message
OFF message Number of seconds after the register is Settings in
turned off before the message starts.
seconds: 00–99
Default=05
To stop the message after it starts,
press the Feed key.
To program the Off message time setting
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 1, press the number of seconds you
want to delay as 2 digits, and press the Charge key.
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Chapter 5: Setting Up Your Cash Register - Advanced
Setting the Mode Message
MODE message Number of seconds before the
Settings in
register turns into idle mode in
PRG, X, Z modes and the
message starts.
seconds: 00–99
Default=05
This message does not display in
REG modes.
To program the Mode message time setting
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 2, press the number of seconds you
want to delay as 2 digits, and press the Charge key.
Setting the Sales Message Start and Stop Times
SALES message Number of seconds after a sale is Settings in
start
complete before the message
starts.
seconds: 00 – 99
Default=10
The register must be set in REG
mode.
To program the Sales message start time setting
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 3, press the number of seconds you
want to delay as 2 digits, and press the Charge key.
SALES message Number of seconds the Sales
Settings in
stop
message runs before the Idle
message starts.
seconds: 00 – 99
Default=20
00 = No Sales
message appears
The register must be set in REG
mode.
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Programming Scrolling Message Display Times
To program the Sales message stop time setting
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 4,press the number of seconds you
want to delay as 2 digits, and press the Charge key.
Setting the Idle Messages
Idle message
Number of seconds for the Time Settings in
display after the to appear before the Idle
seconds: 0 – 9
0 does not show
the time at all.
Default=5
time appears
message appears again.
When the Time changes while an
Idle message is running, the time
appears for a few seconds. After
the specified time, the Idle
message appears again.
To program the Idle message display after the time appears
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 50, press the number of seconds
you want to delay as 1 digit, and press the Charge key.
Idle message
pattern
Setting the Idle message to 0
runs Idle message 1 in the AM
and Idle message 2 in the PM.
Settings: 0 – 1
Default=0
Setting the Idle message to 1
combines both Idle messages
and runs them all day.
To program the Idle message pattern
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 60, press 0or 1for your message
display choice, and press the Charge key.
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Chapter 5: Setting Up Your Cash Register - Advanced
Setting the Amount of Time Letters Appear in the Display
You can specify the amount of time letters appear in the display. The
shorter amount of time, the faster the message scrolls across the display.
To program the amount of time letters appears
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 70. Press one digit number from
the chart below, representing the number of seconds you want to delay,
and press the Charge key.
Press this number...
To specify...
0
1
2
3
4
5
6
7
8
0.2 seconds
Fast
0.3
0.4 - Default
0.5
0.6
0.7
0.8
0.9
1.0
Slow
Programming the Credit Keys
You can use 2 department keys as credit card-only keys. You can use one
or both keys if you want. For example, you can set Department 19 to be a
Visa® card and Department 20 to be a MasterCard®. You can also
program the cash register to print the name of the credit card on the
receipt or journal tape.
When you ring up a sale, you can use Department 19 or Department 20 to
finalize the credit card sale, open the cash drawer, and print the receipt or
journal tape.
You must set Flag 16 Option Number 1, 2, or 3 to use this feature. For
more information about setting Flags, see Programming Flag Options on
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Programming the Credit Keys
Note
If you want to use Departments 19 and 20 as credit card keys, they no longer
work as department keys until you set Flag 16 back to 0.
To program a credit key
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 To program a card name that prints on the receipt or journal tape, press
51for Department key 20 or press 52for Department key 19 and then
press the Return key. If you do not program a card name, it prints as
CREDIT 1or CREDIT 2.
4 Type the name of the credit card just as you did when you programmed
Department names. You can type up to 12 characters and spaces.
For example, to type VISA, press the following keys:
Press this key...
To get this letter...
V
I
S
A
• For more information about using the Department keys to type letters,
Important
If you enter the wrong character, press the Void key to backspace and delete
that character. Now you can continue.
5 When you are done, press the Check key.
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Chapter 5: Setting Up Your Cash Register - Advanced
Programming PLU Descriptions
The Price-Look Up system allows for fast, accurate entry of an item and
automatically records the number of items sold. If you want to use the
optional barcode reader, you can scan UPC codes to ring up items.
A total of 1000 Price Look Up codes (PLUs) are available. Each PLU must
be programmed with up to a 12 character description that appears on the
display and prints on the tape.
Programming PLUs consists of the following:
1 Assign a PLU number between 1 and 1000 to each sales item or scan the
UPC barcode.
2 Assign a price.
3 Link the PLU to a department key with the appropriate Tax Status for
that PLU.
4 Enter a description for the PLU. You must enter a description, even if it
is as simple as PLU4.
For example, if PLU #1 is a taxable item, you can link it to a Department
key which is set up for tax. If PLU #2 is not a taxable item, you can link it
to a Department key which is programmed for no tax.
Important
You do not need to press the decimal point key when entering a price.
After you are done, you can check your results. See Running the PLU
Programming PLUs without a Barcode Reader
You can program PLUS without using a barcode reader. Use the following
instructions.
To program PLUs without a barcode reader
Example 12: Set PLU #1 with a $2.99 price, linked to Department 1,
description of APPLE
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Press the Qty/Date key to begin programming the PLUs. The PLU
prompt appears on the display.
4 Using the round Number keys, press 1and press the PLU key.
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Programming PLU Descriptions
5 Using the round Number keys, press 299and then press the
Department 1 key. For more information about using the department
6 Press the keys to spell APPLE, using the Alphanumeric keys or the
Alphanumeric Code Chart, if needed. For an explanation of how to use
the Department keys to spell words, see Setting Alphanumeric
letters in the lower green area on the Department keys.
To make a space to separate words, press the round Number 0key twice
or press the round Number 00key one time.
You must enter a description, even if it is as simple as PLU4.
Important
If you enter the wrong character, press the Void key to backspace and delete
that character and then continue.
7 Press the Check key. The PLU information is saved in the cash register.
If you want to program more PLUs, repeat steps 4 through 7.
8 When you are done programming PLUs, press the Qty/Date key.
Programming PLUs with the Barcode Reader
You can use the optional barcode reader to scan items and automatically
ring them up. Using the barcode reader reduces errors caused by people
ringing up items incorrectly. For more information about getting a barcode
reader, contact Royal.
The barcode reader must be held about ½ inch or closer above the UPC
symbol on the product to read the UPC symbol properly.
To program PLUs using the barcode reader
Example 13: Set a UPC symbol to a $2.99 price, linked to Department 1,
description of BOOK
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Press the Qty/Date key to begin programming the PLUs.
4 Using the barcode reader, scan the UPC you want for this PLU. Hold the
barcode reader less than ½ inch from the UPC you want to scan. Press
the button on the bottom of the reader to read the UPC. The barcode
reader beeps.
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5 Using the round Number keys, press 299and then press the
Department 1 key. The PLU name appears on the display. For more
information about using the department keys, see Assigning Department
6 Press the keys to spell BOOK, using the Department keys or the
Alphanumeric Code Chart, if needed. For an explanation of how to use
the Department keys to spell words, see Setting Alphanumeric
letters in the lower green area on the Department keys.
To make a space to separate words, press the 0key twice or press the 00
key one time.
You must enter a description, even if it is as simple as PLU4.
Important
If you enter the wrong character, press the Void key to backspace and delete
that character and then continue.
7 Press the Check key. The PLU information is saved in the cash register.
8 Repeat steps 4 through 7 to program more PLUs.
9 When you are done programming PLUs, press the Qty/Date key.
Setting the Decimal Points
The decimal point is set by selecting from the following 4 options:
This decimal point...
zero decimal point
one decimal point
two decimal point
three decimal point
Looks like...
0 = $ X
1 = $ X.X
2 = $ X.XX (U.S. Standard)
3 = $ X.XXX
After you program the decimal point, you do not need to specify a
decimal when you ring up sales. If you try to use a decimal point, you
hear an error beep.
After you are done, you can check your results. See Running the Program
To program the decimal points
Example 14: Program the Decimal Point For Option $X.XX, 2 decimal places,
normally used in the United States
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
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Setting the Rounding Rates
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 2and then press the -%/RA key.
Setting the Rounding Rates
You may want to sell 2 items for an odd number price. If someone wants
to purchase that item, they cannot pay you a half cent, so you need the
cash register to round the half cent to the next nearest penny.
You can select from the following options to set the rounding.
Table 14 Rounding
This number...
Rounds to this...
00
50
99
Numbers from .1 - .9 to 0
Numbers from .5 - .9 to 1 (U.S. Standard)
Numbers from .1 - .9 to 1
After you are done, you can check your results. See Running the Program
To set the rounding
Example 15: Program rounding to 50, normally used in the United States
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 50and then press the Charge key.
Programming Discounts
Sometimes you want to have discounts assigned automatically. For
example, when you have a sale, you may want to be able to apply a 10%
discount to certain items.
Programming Minus Percentage Discounts
You may want to deduct a percentage rate from the usual rate of an item,
such as an employee discount. The Minus Percentage Discount [-%/RA]
subtracts a percentage rate from an individual item. You can program the
rate or you can enter it by hand each time. Regardless of how you specify
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Chapter 5: Setting Up Your Cash Register - Advanced
a discount, the discount you enter must always be 4 digits. For example,
you enter a 25% discount as 2500.
You can also set it so that the Minus Percentage Discount amount is not
subtracted from the department totals on the Management Reports. For
more information, see Flag 23 on page 60.
After you are done, you can check your results. See Running the Program
To program a Minus Percentage Discount [-%/ra]
Example 16: Program the Percentage Discount rate of 10%
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 1000 0 and then press the -%/RA
key.
You must always enter the percentage rate as a 4-digit number without
the decimal point, representing 00.00 through 99.99.
Note
Percentage Discount sale.
Programming Coupon Discounts
You can use the Coupon Discount (CPN) key to subtract a specific amount
from an individual item. You can enter a coupon in the middle of a
transaction or by itself in a transaction.
After you are done, you can check your results. See Running the Program
Programming the Coupon Discount key includes 2 steps:
1 Setting a High Digit Lock Out (HDLO) number
The High Digit Lock Out (HDLO) number limits the number of digits
that can be rung up in a coupon discount. This prevents you from
accidentally subtracting a large amount.
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Programming Discounts
If large number of digits is entered, you hear an error beep and the
keypad locks up. For example: To make sure no one can ring up more
than $99.99 on the Coupon Discount key, set the HDLO to 4.
Table 15 High digit lockout number (HDLO)
This number...
From this...
$ .01
.01
to this...
0
1
2
3
4
5
6
$ 99,999.99 (Standard setting)
.09
.99
.01
.01
9.99
.01
99.99
.01
999.99
9,999.99
.01
2 Setting the Tax Status.
The tax status determines how you want the tax rate to be charged when
using the Coupon Discount key. Contact your local tax authorities to learn
your local tax requirements.
The options are:
• To charge tax on the original amount of an item (the amount before the
coupon is deducted).
• To charge tax on the discounted amount of an item (the amount after
the coupon discount is deducted).
Note
If you have no tax rate programmed in the cash register, use 00 from the Tax
The following Tax Status numbers are used to link the Tax Status to the
Coupon Discount key.
Table 16 Tax Status Numbers
Number Taxable by...
To charge the...
•
•
If no tax is programmed in the cash register, or
00
Non-Taxable
If you want to charge tax on the original
amount of an item (the amount before the
coupon is deducted).
TAX 1
TAX 2
TAX 1 rate on the discounted amount of an
item. *
01
02
TAX 2 rate on the discounted amount of an
item. *
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Table 16 Tax Status Numbers (Continued)
Number Taxable by...
To charge the...
TAX 3
TAX 3 rate on the discounted amount of an
item. *
03
04
05
06
07
08
09
10
11
12
13
14
15
TAX 4
TAX 4 rate on the discounted amount of an
item. *
TAX 1 and
TAX 2
TAX 1 and TAX 2 rates on the discounted
amount of an item. *
TAX 1 and
TAX 3
TAX 1 and TAX 3 rates on the discounted
amount of an item. *
TAX 1 and
TAX 4
TAX 1 and TAX 4 rates on the discounted
amount of an item. *
TAX 2 and
TAX 3
TAX 2 and TAX 3 rates on the discounted
amount of an item. *
TAX 2 and
TAX 4
TAX 2 and TAX 4 rates on the discounted
amount of an item. *
TAX 3 and
TAX 4
TAX 3 and TAX 4 rates on the discounted
amount of an item. *
TAX 1, TAX 2
and TAX 3
TAX 1, TAX 2 and TAX 3 rates on the
discounted amount of an item. *
TAX 1, TAX 2
and TAX 4
TAX 1, TAX 2 and TAX 4 rates on the
discounted amount of an item. *
TAX 1, TAX 3
and TAX 4
TAX 1, TAX 3 and TAX 4 rates on the
discounted amount of an item. *
TAX 2, TAX 3 TAX 2, TAX 3 and TAX 4 rates on the
and TAX 4
discounted amount of an item. *
TAX 1, TAX
2, TAX 3,
TAX 4
TAX 1, TAX 2, TAX 3 and TAX 4 rates on the
discounted amount of an item. *
* the amount after the coupon is deducted
To program the Coupon key
The following examples show the most commonly used options in
programming the Coupon Discount key.
Method 1
You can select if no tax is programmed in the cash register or if you want
to charge the tax rate on the original amount of an item (the amount
before the coupon is deducted).
Example 17: If HDLO is set to 0, and the Tax Status Number is set to 0
(non-taxable)
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
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Programming Discounts
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 000and then press the Cpn key.
Note
Method 2
You can select if you want the tax rate to be charged on the discounted
amount of an item (the amount after the coupon is deducted).
Example 18: If HDLO is selected for 0, and the Tax Status is selected for 1
(taxable by TAX 1):
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 001and then press the Cpn key.
Note
Programming Plus Percentage Add-ons
You may want to add an automatic amount to the total, such as a fixed tip
or other service charge. Plus Percentage adds a fixed rate additional
charge to an individual item. You can program the rate or you can enter it
by hand each time. Regardless of how you specify the Plus Percentage, the
amount you enter must always be 4 digits. For example, you enter a 25%
Plus Percentage as 2500.
When you use the Plus Percentage/Add-On key, the words Add-on
appear on the display and print on the receipt.
You can also set the cash register so that the Plus Percentage amount is not
added to the department totals on the Management Reports. For more
information, see Flag 23 on page 60.
After you are done, you can check your results. See Running the Program
To program the Plus Percentage [+%/PO] key
Example 19: Program a 10% add-on
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
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2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 1000 0 and then press the +%/PO
key.
You must always enter the percentage rate as a 4-digit number without
the decimal point, representing 00.00 through 99.99.
Note
Programming Flag Options
Flag options are actions you can set for the cash register. These actions
include how the date appears, if the tax rate prints on receipts, if clerk
numbers are used, and so on.
34 Flags are available on your cash register. The Flags are preset by the
factory to meet the most commonly used actions. Each Flag setting can be
changed or updated at any time, if needed.
Note
All Flag action are factory preset at 0, except for Flags 15, 18, 27, 28, 30, 33,
and 34 which have a default setting of 1. Flag actions only need to be
changed if you want to change any action from the default setting.
If you change the language after programming is complete, descriptions
like logo, department and PLU names revert to their default descriptions
and you must reprogram them. The numeric amounts that you
programmed do not change.
Note
If you program custom messages or department descriptions, changing
languages does not translate those messages. Instead, they are deleted and
reset to the factory default for the message or description. Before you
program your messages, select the language you want the cash register to
be in.
After a Full System Clear, all settings go back to the default settings.
To program flag options
Example 20: Select 1for Flag 3 (Tendering of change is required)
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
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Programming Flag Options
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 31and then press the Void key.
Flag #3 is now set with Action 1.
The following table shows all Flags and the actions. Bold numbers are the
default.
Table 17 Flag options
This Flag
Set
number... Sets these actions...
to...
1
2
The Grand Total does not reset after a Z reading.
0
1
0
The Grand Total resets after a Z reading.
Subtotal prints on sales receipts when #/ST/NS key
is pressed.
Subtotal does not print on sales receipts when
1
#/ST/NS key is pressed.
3
4
5
Tendering of change is not required.
Tendering of change is required.
The Date prints as Month-Day-Year.
The Date prints as Day-Month-Year.
0
1
0
1
0
Z1 and Z2 Counter Numbers does not reset after a
Z1 or Z2 reading.
Z1 and Z2 Counter Numbers reset after a Z1 or Z2 1
Reading.
6
7
Tax Rate Amount prints on sales receipts.
Tax Rate Amount does not print on sales receipts. 1
Skips amounts equaling zero on financial reports.
0
0
Does not skip amounts equaling zero on financial 1
reports.
8
The Date prints on sales receipts and management
reports.
0
The Date does not print on sales receipts and
management reports.
1
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Table 17 Flag options (Continued)
This Flag
Set
number... Sets these actions...
to...
9
The Time prints on sales receipts and management
0
reports.
The Time does not print on sales receipts and
management reports.
1
10
The Consecutive Number prints on the receipt.
0
The Consecutive Number does not print on the
receipt.
1
11
12
13
The Clerk Name prints on sales receipts.
0
The Clerk Name does not print on sales receipts. 1
Clerk System inactive.
Clerk System active.
USA Tax System.
0
1
0
1
2
0
1
Canadian Tax System.
VAT Tax System.
14
15
Z1/Z2 Counter prints.
Z1/Z2 Counter does not print.
Tax amount prints after the sales total on the sales 0
receipt.
Tax amount prints before the total amount on the
sales receipt.
1
16
17
Standard Department layout.
Department 20 is Credit 1.
Department 19 is Credit 2.
0
1
2
Department 20 is Credit 1 and Department 19 is 3
Credit 2.
Sets the non-Taxable Limit without GST tax for
Canadian tax mode.
0
Sets the non-Taxable Limit with GST tax for
Canadian tax mode.
1
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Programming Flag Options
Table 17 Flag options (Continued)
This Flag
Set
number... Sets these actions...
to...
18
Time appears on the display and prints in 24 hour 0
mode.
Time appears on the display and prints in 12 hour
(am/pm) mode.
1
19
Sets the language for the cash register. The options
are:
English
Spanish
French
0
1
2
3
0
German
20
A Clerk Number is not required before each
transaction.
A Clerk Number is required before each
transaction.
1
21
22
Do not use Canadian tax system of tax on tax.
Use Canadian tax system of tax on tax.
0
1
Pertains only to the Canadian tax system. Must be
used with Flag 21 set to 1.
Include GST in Include GST in Include GST in
PST1
PST2
PST3
yes
no
yes
yes
no
yes
yes
yes
yes
no
0
1
2
3
4
5
6
7
yes
no
no
yes
no
yes
yes
no
no
yes
no
no
no
no
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Chapter 5: Setting Up Your Cash Register - Advanced
Table 17 Flag options (Continued)
This Flag
Set
number... Sets these actions...
to...
23
-% is subtracted and +% is added to department
totals on X/Z readings.
0
1
0
-% is not subtracted and +% is not added to
department totals on X/Z readings.
24
TAX amounts print separately on sales receipts.
TAX amounts print as one figure on sales receipts. 1
The letters “TX” print next to the total of tax.
25
26
Duplicate Z report prints.
0
Duplicate Z report does not print.
1
Consecutive receipt number resets after Z1 Report. 0
Consecutive receipt number not reset after Z1
Report.
1
27
0 price registration is allowed.
0
1
0
1
0 price registration is not allowed.
Euro convert function is allowed.
Euro convert function is not allowed.
28
(Europe
Only)
29
Tax rate does not print on financial report in VAT
mode.
0
Tax rate prints on financial report in VAT mode. 1
30
(Europe
Only)
Print converted total at convert tender.
Print converted total always tender.
0
1
31
(Europe
Only)
Local base currency.
Euro base currency.
0
1
32
Allow Clerk numbers without security code.
Clerk must also enter the 3 digit security code.
0
1
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Programming Flag Options
Table 17 Flag options (Continued)
This Flag
Set
number... Sets these actions...
to...
33
The Commercial message does not print.
The Commercial logo message prints.
0
1
0
1
34
Second receipt cannot be issued.
Second receipt can be issued.
Note
Flags 28, 30 and 31 do not apply to the U.S. market.
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CHAP TER
6
Ringing up Sales and Using
Training Mode
After you set up your cash register, ringing up sales is easy. For
If you want to learn about using the cash register without affecting the
daily total, you can use the Training mode. You or someone else can learn
how to use the cash register without creating real sales that show up on
reports. For example, you can train a new person about using the
department keys and completing sales.
Training mode lets someone use the cash register without actually
recording the sales in the sales history. When you stop Training mode, the
training sales information is deleted.
Ringing up Sales
After you have the basics programmed in your cash register, you are ready
to ring up sales. For more information about setting up the basics on your
Reminder
You do not need to press the Decimal Point key when ringing up a price.
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Ringing up Sales
To ring up straight sales without a PLU number
1 Put the REG key in the Mode key slot and turn it to the REG1 or REG2
position. You are ready to ring up a sale.
2 Using the round Number keys area, type the price of the first item.
3 Press the Department key for that item.
To use the Department keys above 40, do the following:
• Press the Dept Shift key.
• Using the round Number keys, type the Department number from 41
to 99 that you want to use. For example, for Department 63, press the 6
key and then press the 3key.
• Press the Dept Shift key again.
4 Repeat for the rest of the items.
5 When you are done ringing up items, press the Amount Tend Total key.
The cash drawer opens and the receipt or journal prints.
6 Make any change needed and place the money you are given in the cash
drawer.
7 Close the cash drawer.
8 Give the customer the receipt, if the cash register is set to print receipts.
You are ready to ring up another sale.
To ring up straight sales with a PLU number and not using the barcode
reader
1 Put the REG key in the Mode key slot and turn it to the REG1 or REG2
position. You are ready to ring up a sale.
2 Using the round Number keys area, type the PLU number of the first
item.
3 Press the PLU key.
4 Repeat for the rest of the items.
5 When you are done ringing up items, press the Amount Tend Total key.
The cash drawer opens and the receipt or journal prints.
6 Make any change needed and place the money you are given in the cash
drawer.
7 Close the cash drawer.
8 Give the customer the receipt, if the cash register is set to print receipts.
You are ready to ring up another sale.
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Chapter 6: Ringing up Sales and Using Training Mode
Ringing up Sales with the Barcode Reader
You can also ring up sales using the optional barcode reader. Before you
can ring up sales with the barcode reader, the UPC symbol must be
programmed into the cash register with the barcode reader. For more
To ring up sales with the barcode reader
1 Put the REG key in the Mode key slot and turn it to the REG1 or REG2
position. You are ready to ring up a sale.
2 Put the barcode reader light over the UPC symbol, about ½ inch or
closer above the UPC symbol on the product to read the UPC symbol
properly.
3 Press the button under the scanner. The barcode scanner makes a beep
sound and the item appears on the display.
4 Continue using the barcode scanner to scan UPC symbols until you are
done.
5 When you are done, press the Amount Tend Total key. The cash drawer
opens and the receipt or journal prints.
6 Make any change needed and place the money you are given in the cash
drawer.
7 Close the cash drawer.
8 Give the customer the receipt, if you set the cash register to print
receipts. You are ready to ring up another sale.
Using Training Mode
We provide examples to help learn how to use this cash register. For
examples can help you learn to use the cash register and the available
features.
You can start Training mode at any time because it does not record
activity in the machine totals.
When you are using the cash register in Training mode, you cannot use
any of the operations in the PRG, X, or Z modes. The transaction
numbers and amounts do not count in the Register mode until you stop
Training mode.
When the cash register is in Training mode, asterisks ****print instead
of transaction numbers. When you stop Training mode, the transaction
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Using Training Mode
numbers continue from the last number printed before you entered
Training mode.
When the cash register is in Training mode, a small light appears in the
left digit of the Clerk display. Some transactions may also print DEMOon
the receipt.
To start Training mode
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 666666and then press the
Amount Tend Total key.
4 Now you can move the Mode key to the REG1 or REG2 position so
training can start.
To stop Training mode
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 555555and then press the
Amount Tend Total key.
4 Now you can move the Mode key to the REG1 or REG2 position and
use the cash register.
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CHAP TER
7
Programming Complex Tax Rates
Your cash register can manage complex tax rates and assignments. This
chapter explains how to do this.
Many people do not need the information in this chapter. If this
information does not relate to your business needs, you can skip it. If some
information is related to your specific needs, then skip any sections which
you do not need to set up your cash register.
If you do not know your sales tax rate and base amount, contact your local
government office and ask for your local tax chart. The base tax amount is
the maximum point where no tax is charged. Your cash registers defaults
to a base tax amount of 10 cents. If your base tax amount is other than 10
When you set up your cash register, you programmed the cash register to
use a simple sales tax, appropriate for your area. Chapter 2 explains how
related to departments or PLUs.
Note
If you hear an error tone while you are programming, press the CLEAR key
and continue by repeating the step.
You do not need to reprogram all options if you want to update or change
one thing. Save this manual in a safe place so you have it for future
programming. After you are done programming, you can print
Confirmation Reports to check your results. For more information, see
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Setting the Tax Rates
Setting the Tax Rates
You can program 4 different tax rates on your cash register. Each tax rate
entry.
You can set the cash register to not print the tax rate on receipts. For more
You can program each Tax Rate as follows:
• As an ADD-ON RATE (used in the USA) - means the tax amount prints
separately on the receipt. Add-on Tax is most common in the United
States. Add-on Tax can be programmed as either a fixed-rate which
charges tax based on a percentage, or using the tax table codes, which is
a calculation based on an approved tax chart issued by your local or state
government.
• Canadian Tax System - allows you to program the GST/PST tax system
required in Canada.
• VAT (Value Added Tax) - means that the tax amount is included in the
price of the item.
See the Royal website for the tax table codes for your particular state.
office for the current tax rates.
To program a second fixed tax rate
Example 21: To set Tax 2 for 7%
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys area, press 2, then press the Tax 1 key.
4 Using the round Number keys area, press 7000, then press the Amount
Tend Total key.
To program add-on tax table rate
Example 22: The tax code for Arizona's tax rate of 4% is:
121-240096-13-19-23-27-27-1029-25-25-25-1025
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
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Chapter 7: Programming Complex Tax Rates
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys area, press 1and press the Tax 1 key.
4 Using the round Number keys area, press 121and press the Tax 2 key.
5 Using the round Number keys area, press 240096and press the Tax 2
key.
6 Continue typing any State Tax Table Codes you need. Press the Tax 2
key after each code until you are done.
Note
If you make a mistake during programming the State Tax Table Codes, press
the Clear key and begin again with Step 3.
To program a second add-on tax rate
Example 23: Tax code for Arizona's tax rate of 5% is:
101-190095-11-17-20-21-1021-20-20-20-20-1020
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys area, press 2and press the Tax 1 key.
4 Using the round Number keys area, press 101and press the Tax 2 key.
5 Using the round Number keys area, press 190095and press the Tax 2
key.
6 Continue typing any State Tax Table Codes mentioned and press the
Tax 2 key after each code until finished.
Confirmation Report
To program a VAT tax rate (commonly used in Europe)
You must program Flag 13, as follows:
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys area, press 132 and press the Void
key.
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Setting the Tax Rates
To program a First VAT tax rate
Example 24: 10% Tax Programming
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys area, press 1, press the Tax 1 key, press
10000, then press the Tax 2 key.
To program a Second VAT tax rate
Example 25: 5%
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys area, press 2, press the Tax 1 key, press
5000, and then press the Tax 2 key.
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8
Running Reports
Your cash register includes many reports. In this chapter, we explain:
• Programming confirmation
• The assigned Department keys
• The assigned PLUs
• The tax status of departments and PLUs
• Management reports, such as sales totals
Running the Program Confirmation Report
The Program Confirmation Report allows you to check your
programming results. For more information about programming the cash
To run a program confirmation report
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 999999and then press the
Amount Tend Total key.
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Running the Program Confirmation Report
An example Program Confirmation Report is show below. The figures
shown in this example are randomly selected. Your report shows you the
specific information about the programming for your cash register.
Note
Flags 28, 30 and 31 do not apply to the U.S. market.
Table 18
This code...
Means this...
T1
T2
T3
T4
TX
Taxable status programmed with a single tax rate.
Taxable status programmed with a second tax rate.
Taxable status programmed with Tax 3 rate.
Taxable status programmed with Tax 4 rate.
Taxable status programmed with more than 1 tax rate.
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Chapter 8: Running Reports
Running the Department Confirmation Report
You can print a report that shows the programmed information for a
range of departments. This is helpful if you want to see the programmed
names of some of the departments, but do not need to see all other
programming information.
You can also print a report that shows department information and sales.
For more information, see Running the Department Sales Report on
To run a department confirmation report
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press 88.
4 Using the round Number keys, press the number of the first department
you want to see. For example, 01.
5 Using the round Number keys, press the number of the last department
you want to see. For example, 15.
6 Press the Amount Tend Total key.
Running the PLU Confirmation Report
The PLU Confirmation Report allows you to check all PLUs
programmed. For more information about programming PLUs, see
To run the PLU confirmation report
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Press the PLU key.
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Running the Department Sales Report
An example PLU Confirmation Report is show below. Your report shows
you the specific information about your programming.
Running the Department Sales Report
The Department Sales Report allows you to check the current sales
information for specified departments.
To run a Department sales report
1 Put the Z key in the Mode key slot and turn it to the X or Z position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Using the round Number keys, press the number of the first department
you want to see. For example, 01.
4 Using the round Number keys, press the number of the last department
you want to see. For example, 15.
5 Press the Amount Tend Total key. The Department Sales report prints.
Running Management Reports
The cash register maintains totals of all transaction information. This
information is saved in the memory of the cash register as long as the
register is plugged in to an electrical outlet or, if the cash register is
unplugged, the batteries are charged.
Management reports show you information about how sales are
progressing. You can run most reports with the Mode key in either the X
instructions to run X and Z reports.
• X reports are run during the day to check transactions. These reports do
not clear the transaction memory in the cash register. You can run all
reports in the X position.
• Z reports are run at end of day, end of the week, or end of the month.
These reports do clear the transaction memory in the cash register.
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Chapter 8: Running Reports
When you are done printing these reports, the information only exists
on the cash register tape. You can run almost all reports in the Z
position.
To prevent someone from accidently printing these reports, a manager
password can be set. After the password is set, these reports do not print
until the password is entered. For information about setting manager
Besides passwords, the keys that came with your cash register are also a
form of security. We recommend giving clerks the REG keys and giving
managers the Z and PRG keys.
For additional security, only the Z and PRG keys can run Z reports. The
REG key cannot run Z reports. This means that people with REG keys
cannot run or clear the transaction history.
About X Readings
There are two kinds of readings that can be taken in the X position: an X1
reading and an X2 reading.
• X1 Reading - Commonly known as a mid-day reading. Use this position
to print periodic readings of transaction totals during the course of the
day. This reading position does not reset to zero.
• X2 Reading - Commonly known as a mid-week or mid-month reading.
Use this position to print periodic readings of transaction totals during
the course of several days. This reading position does not reset to zero.
About Z Readings
There are two types of readings that can be taken in the Z position: an Z1
reading and an Z2 reading.
• Z1 reading — Commonly known as a end-of-day/daily-closeout reading.
This reading prints all transaction data and sets all totals to zero, except
the Running Grand Total.
You can also print a duplicate Z1 Report. This is useful if the register
runs out of paper or if there is a power outage while the Z1 Report is
printing. This feature can also be turned off by Flag setting 25. For more
• Z2 reading — Commonly known as a weekly or monthly reading. This
reading prints transaction totals either on a weekly or monthly basis (not
both) and resets all transaction totals to zero except the Running Grand
Total.
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Running Management Reports
About Management Reports
The following management reports are available:
• Cash-in-Drawer Report - Only available in the X position. Tells you how
much cash is in the drawer at the time of the report.
• Clerk Report - Prints total sales amounts of each Clerk Number.
• Financial Report - Includes totals of departments, tax, net sales, voids,
returns, coupons, refunds, minus percentage, plus percentage,
receipts-on-account, paid out, cash, check, charge. The running grand
total appears only on Z Reports.
• Hourly Report - Provides total sales amounts rung up each hour.
• All PLU Report - Lists quantity and cost of each PLU number rung up.
• Department Range Report - Shows the sales information for the specified
departments.
The different management reports available in the X and Z positions:
Prints this
This key
report
This report is
position...
symbol...
This report is available...
also known as...
X
X1
Financial, PLU,
Mid-Day
Department Range, Clerk,
Hourly, Cash-In-Drawer
X
Z
Z
X2
Z1
Z2
Financial
Mid-Week or
Mid-Month
Financial, PLU, Clerk,
Hourly
End-Of-Day or
Daily-Close-out
Financial
Weekly or
Monthly
Running a Cash-In-Drawer Report
This report shows how much cash is in the cash drawer.
To run a Cash-In-Drawer report
1 Put the Z key or the PRG key in the Mode key slot and turn it to the X
position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Press the Qty/Date key. The Cash in Drawer report prints.
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Chapter 8: Running Reports
Running a Clerk Report
The Clerk report shows sales by clerk number. For more information
about setting clerk numbers, see Setting Clerk Numbers and Names on
• A Clerk report in the X position shows sales up to the current hour.
• A Clerk report in the Z position shows sales for the entire day. A Clerk
report must be closed out in the Z position.
Note
If you are not using clerk numbers, then you cannot run a Clerk report. You
hear an error beep when you press the Clerk key.
To run a Clerk report
1 Put the Z key or the PRG key in the Mode key slot and turn it to the X
or Z position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Press the Clerk key. The Clerk report prints.
Running a Financial Report
The Financial report shows totals of departments, tax, net sales, voids,
returns, coupons, refunds, minus percentage, plus percentage,
receipts-on-account, paid out, cash, check, and charge. The running grand
total appears only on Z reports.
You can run a copy of the Financial report in the Z position. If other keys
are pressed after the first Z reading, the duplicate Z Report will not print.
To turn off the duplicate Z Report printing feature, you must change Flag
25. For more information about Flags, see Programming Flag Options on
Important
A Financial Reading must be closed out in the Z position.
For an example Financial report, see Financial Report Example on
To print a Financial report
1 Put the Z key or the PRG key in the Mode key slot and turn it to the X
or Z position.
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Running Management Reports
Note
If you use the Z position, the history is reset in the cash register after the
report is printed.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Press the Amount Tend Total key.
To run a duplicate Z report
1 Put the Z key or the PRG key in the Mode key slot and turn it to the Z
position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Press the #/ST/NS key and the Amount Tend Total key. The duplicate Z
report prints.
To take a weekly or monthly financial report (Z2 or X2)
1 Put the Z key or the PRG key in the Mode key slot and turn it to the X or
Z position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 In the round Number keys area, press 99and the Amount Tend Total
key. The report prints.
Financial Report Example
Totals are calculated for the Management Reports in the following way.
• NET SALES TOTAL (NET) - Shows the true sales for the day. The Net
sales total includes department total (DEPTTL), tax total (T1, T2, T3,
T4), and less the coupon discount (COUPON) and less the percentage
discount.
Note
Minus percentage discount (DISCOUNT), voids (VOID/CORR) and
returns/refunds (REFUND) are all deducted from the department totals and
the plus percentage (ADD ON) is added to the department totals. If you do
not want the percentage discount and plus percentage reflected in the
department totals, see Flag 23 on page 60.
• GROSS SALES TOTAL (GROSS) - Shows the total of all sales
registered. The Gross Sales Total includes net sales total (NET), coupon
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Chapter 8: Running Reports
discount (COUPON), minus percentage discount (DISCOUNT),
return/refund (REFUND), and void (VOID/CORR).
Note
The Percentage Discount [-%] must be done after each item, not on the
subtotal amount, for the formula given above to balance as shown.
The Financial report looks like the following. Your specific report looks
different, because of your unique cash register activity.
To reset the Z1 counter
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 In the round Number keys area, press 1and then press the Z1 Counter
starting number as 4 digits (for example 0001) and then press the
Return key.
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Running Management Reports
To reset the Z2 counter
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 In the round Number keys area, press 2, then press the Z2 Counter
starting number as 4 digits (for example 0001) and press the Return key.
To reset the grand total
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 In the round Number keys area, press 777777and press the Amount
Tend Total key. Enter the new amount (up to 12 digits) and press the
Non Tax key.
To print a Department Range report
1 Put the PRG key in the Mode key slot and turn it to the X position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 In the round Number keys area, press the Starting Department
number as 2 digits (for example 01). Press the Ending Department
number as 2 digits and then press the Amount Tend Total key.
Running an Hourly Report
The report shows the number of sales and the total sales amount for each
hour. All hours print, even if no sales were made in an hour. Times print
using a 24 hour format.
Important
An hourly reading must be closed out in the Z position.
To take an hourly report
1 Put the Z key or the PRG key in the Mode key slot and turn it to the X or
Z position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 In the round Number keys area, press 11 and the Amount Tend Total
key. The Hourly report prints.
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Chapter 8: Running Reports
Running PLU Reports
The PLU report shows the quantity and cost of each PLU Number rung up.
Only PLUs that had sales will print.
Important
A PLU Reading must be closed out in the Z position.
To print a PLU report
1 Put the Z or PRG key in the Mode key slot and turn it to the X or Z
position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 Press the PLU key.
To print a PLU sales report, according to an assigned Department number
range
1 Put the Z key or the PRG key in the Mode key slot and turn it to the X
position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 In the round Number keys area, specify the Starting Dept Number. It
must be 2 digits; for example 01.
4 Enter the Ending Dept Number as 2 digits.
5 Press the PLU key. The sales history for the PLUs assigned to the
departments in the specified range prints.
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CHAP TER
9
Maintenance and Options
Follow these steps to make sure your cash register works well.
• Your register must remain uncovered when turned on. This allows the
electronic components to properly cool.
• Use a dust cover when the register is not in operation and the control
lock key is turned to the OFF position to protect mechanical components
from dust.
• Keep beverages and other liquids away from the machine to avoid spills
which can damage electronic components. Use the optional protective
keytop cover to prevent damage to the cash register.
• Keep the cash register away from dust, dampness, or extreme hot or cold
temperatures.
• To clean your cash register, use a soft dry cloth. Do not use harsh
solutions containing alcohol or ammonia.
• After storing your cash register in extreme temperatures (below 32
degrees Fahrenheit or above 104 degrees Fahrenheit), allow the
temperature inside the machine enough time to reach room temperature
before turning it on.
• If you need electronic service, take the cash register to a Royal
authorized service center.
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Chapter 9: Maintenance and Options
Optional Accessories
Your cash register can accommodate optional accessories such as:
• Model PS 700 Barcode Scanner.
• RegisterLinkTM PC-based software. This software allows you to connect
the cash register to your PC to download your sales information and
transfer it to QuickBooks® 2002 or Peachtree® accounting software.
These accessories can be easily connected to your register without any
extra hardware or software requirements.
If you want these accessories, order them by calling 1-800-658-8788.
Installing a New Paper Roll
As you use the cash register, you will need to replace the paper roll.Your
cash register has a thermal printer that prints receipts or a journal. You
can use 2.25” (57.5 mm) wide standard thermal register paper.
To put the paper in the paper roll
1 Insert the PRG key and turn it to either REG1 or REG2.
• If you need a customer receipt, turn the Mode key to the REG1
position.
• If you do not need a customer receipt, turn the mode key to the REG2
position.
2 Open the Journal Compartment Cover. Grip the left side of the journal
cover and gently pull upward. Remove the Journal Compartment Cover
and set aside.
3 Remove the Journal
Takeup spindle.
Place the paper roll
in the little round
area at the bottom
of the
compartment.
Make sure the
paper feeds out
from the bottom of
the roll.
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Using the Battery System
4 Grab the small handle on the right
of the print roller. Push the little
handle towards the back of the cash
register and raise the roller bar up.
5 Lay the end of the paper across the
printer as shown. Move the print
roller down onto the paper and
snap into place.
• Press the Feed key until the paper catches and moves through the
printer.
6 Do one of the following:
• If you do not need to print receipts: Place
the black plastic Journal Takeup spindle
on its grooves above the Battery
compartment. The spindle sits above the
paper roll. Press the Feed key to move
the paper through the printer about 10-12
inches. Push the paper through one of the
narrow openings in the center of the
Journal Takeup spindle and turn the
spindle several times to wind the paper
securely. Press the Feed key until the
paper catches and begins to wind
securely around the Journal Takeup
spindle. Replace the Journal
Compartment Cover.
• If you want to print receipts: Put the
customer receipt paper in the receipt
window of the Journal Compartment
Cover. Make sure you get the paper in
the little guides in the window. Use the
Cash Drawer/Journal Lock key #515 to
lock it.
Using the Battery System
Your cash register has a memory where information about your
programming and transactions are stored. This memory stores the
information that lets you print reports, such as the total sales for the day,
week, or month. The cash register memory also stores information about
any special programming you have done.
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Chapter 9: Maintenance and Options
If your cash register is unplugged or if there is a power outage, the
batteries keep the information in the memory until you plug the cash
register into a power source or the power is restored.
To make sure the battery back-up protection is working, replace the
batteries at least once a year. To help you remember, consider replacing
the batteries on New Years Day. The cash register can be off or unplugged
for as long as 700 hours (about 28 days) and the information in the
memory is still there when you are ready to use the register again.
If there was a power outage, replace the batteries as soon as there is power
again. DO NOT remove or replace the batteries until you plug the cash
register into a power source and you see messages on the display.
If you will not use the cash register for an extended period of time, you
can remove the batteries to prolong their life. However, all information in
the cash register will be erased if you do this.
Caution
You must plug the cash register in before installing or replacing the back-up
batteries. All data is erased when you remove the batteries if the cash
register is not plugged in before you remove the batteries.
To install or replace the batteries
1 Before you start, make sure you have 4 new AA batteries.
2 Plug the cash register in and turn the Mode key to the OFF position.
3 Open the Journal Compartment cover.
Unlock the compartment cover with the
Cash Drawer/Journal Lock key #515. Grip
the left side of the journal cover and gently
pull upward. Remove the cover and put in
aside.
Press
here
and
slide up
4 Remove the battery cover, located in the
rear left section of the compartment. Press
the indentation at the bottom of the cover
and slide up. See the graphic to the right for
details.
5 Put the batteries in the slots. Make sure that
the positive and negative ends are in the
right place. The batteries have a little plus
(positive) and minus (negative) sign on each
end to help you.
6 Replace the battery cover by sliding it back
down into position.
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Ordering Accessories
Ordering Accessories
Table 19 Optional Accessories
Item
Part Number
013218
Protective Keytop Cover
Replacement 4 Slot Bill Tray & Drawer
(Coin Tray not included)
CD510002
Replacement 5 Coin Tray
CD500002
47300511
Duplicate Cash Drawer/Journal Lock Key Set
1 set of 2 keys
Duplicate Control Lock Key Set
6 keys: PRG-427-023, REG-427-024 & Z-427-012,
2 each
47100324
Replacement Journal Paper Roll Spindle
16900010
013127
Thermal Register Tape (3-roll package)
2¼” (57mm) wide, 2” (50mm) diameter, 85’ (26m)
long
Owner's Manual
A583CXIM902A
16881W
Model PS700 Barcode Reader
RegisterLink PC-based software
TBD
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CHAP TER 10
Troubleshooting
Select and follow the procedure which best describes what is happening.
Error Codes
You may see these errors on the display. This table explains what they are
and how to fix them.
Table 20
The error message...
P R I N T E R
E R R O R
Do this...
Paper jam or printer failure
Misoperation
C L E R K #
E R R O R
Enter clerk number
Communication error
I Hear an Error Beep
information about error codes.
1 Press the Clear key.
2 Turn the Mode key to the PRG, REG, X or Z position you were in
before you got the error.
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PE Printer Error
For example, if the last position you were in was REG, turn the key to
the REG position and press the Clear key and then press the Amount
Tend Total, Check, or Charge key to complete a sale. If your last
position was PRG, turn the key to the PRG position and press the Clear
key.
If the last thing you were doing was programming PLUs in the PRG
mode, return the PRG key to the PRG position. Press Clear and then
press Qty/Date to leave PLU programming mode.
3 Repeat the procedure you are trying to perform.
• If error still persists, perform a Half System Clear procedure. See Half
• As a last resort, perform a Full System Clear procedure. See Full
Sec code error appears in PRG, X OR Z modes
This prompt means a Manager Password is programmed.
▼ Enter the password number and press Check.
If Clerk E12 Displays In REG 1 or REG 2 Modes
This prompt means clerk numbers are programmed.
1 Enter the clerk number and press Clerk.
2 Enter the password and press Charge.
PE Printer Error
This prompt means there is a paper problem.
1 Check if you are out of paper.
2 Check for a paper jam. If so, carefully remove any paper obstructing the
printer.
3 Check and make sure the paper was aligned properly in the printer and
that the printer bar is snapped into place.
Caution
Do not manually pull the paper. Always use the Feed key to remove or
advance the paper. Do not use sharp or pointed instruments in the printer
area. This can seriously damage the printer.
4 After the paper jam is successfully removed, if PE still appears, turn the
Mode key to the OFF position. Unplug the cash register, wait 10 seconds,
and plug it back in.
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Chapter 10: Troubleshooting
5 If there is a FUNCTION error and an Eappears on the display, press the
Clear key.
6 If an FUNCTION error continues to appear, turn the Mode key to the
last position (PRG, REG, X or Z) you were in before the error appeared.
If the last position you were in was REG, turn the Mode key to the REG
position and press the Clear key, then press the Amount Tend Total,
Check, or Charge key to complete a pending sale.
If your last position was PRG, turn the Mode key to the PRG position
and press the Clear key.
The Register Does Not Work at All
1 Be sure the cash register is plugged into a working electrical outlet and
no other electrical device is using the same power source. Another
electrical motor on the same circuit can keep the cash register from
working properly.
• If error still persists, perform a Half System Clear procedure. See Half
• As a last resort, perform a Full System Clear procedure. See Full
2 If needed, contact the ABC Office Customer Support hotline at
1-800-658-8788 for additional assistance.
Opening the Drawer When There is no Power
If there is no power and you need to open the drawer, make sure the
drawer is unlocked by using the 515 Drawer key.
1 With your hands on
the cash drawer,
carefully tip the
front of the register
up. Underneath the
cash register, toward
the back of the
register, you see a
small lever.
2 Push the lever in the
only direction it will
move. The cash
drawer opens.
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Half System Clear
Half System Clear
If you cannot get the cash register to respond, try a half system clear.
To do a half system clear
1 Turn the Mode key to the OFF position.
2 Unplug the cash register from the power source.
3 Wait 30 seconds.
4 Plug the cash register in again.
5 Continue with normal operations.
Full System Clear
If nothing else works, perform the following procedure.
Caution
This procedure resets the cash register to the factory settings. You lose all
your transaction information and programming information.
To do a full system clear
1 Turn the Mode key to the OFF position.
2 Remove one back-up battery.
3 Unplug the cash register from the power
source and wait 5 minutes.
Remove
4 Plug in the cash register.
one
battery
5 Replace the battery.
6 Reprogram the cash register.
7 Continue with normal operations.
If Nothing Helps
If a problem still persists, call our Customer Service Support Line toll-free
at 1-800-658-8788.
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CHAP TER 11
Examples
The examples in this section show how to ring up different types of
transactions. A maximum of 7 digits may be used to enter a price.
Reminder
If Clerk Numbers are programmed, be sure to type the CLERK #, then press
the CLERK key, the password and the CHECK key, if programmed, before
ringing up a sale.
To ring up a sale
▼ Put the REG key in the Mode key slot and turn it to the REG1 position.
You are ready to ring up sales.
Important
You do not need to press the Decimal Point when ringing up a price.
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The following examples are in this chapter.
• PLU Sale
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Transaction Codes
Transaction Codes
The following codes appear on transaction receipts:
Table 21 Transaction Codes
The code...
#
Means this...
Reference Number
@
Amount Being Multiplied
Amount of Cash Tendered
Plus Percent
1 AMOUNT
ADD ON
CASH
Cash Transaction Total
Change
CHANGE
CHARGE
CHECK
Charge Transaction Total
Check Transaction Total
Clerk number 1 to number 26
Clerk #1 to
Clerk #26
COUPON
CREDIT
DEBIT
Coupon
Credit card transaction
Debit card transaction
Minus Percent Discount
DISCOUNT
DUPLICATE
RECEIPT
After a transaction, you can print a duplicate receipt
by pressing the Subtotal w/Tax key immediately after
the original receipt has finished printing and before
another transaction is started
NO SALE
PAID OUT
PRICE*
RECD ACCT
REFUND
SUBTTL
T1
No-Sale Function or Open Cash Drawer
Paid Out
Overriding of a PLU Price
Received on Account
Return (Refund)
Subtotal (Excludes Tax)
Tax 1 Rate Applied to a Sale
Tax 2 Rate Applied to a Sale
Tax 3 Rate Applied to a Sale
T2
T3
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Chapter 11: Examples
Table 21 Transaction Codes (Continued)
The code...
Means this...
T4
Tax 4 Rate Applied to a Sale
Total of Sale
TOTAL
TX
Represents Tax Total if Option 1 is selected on Flag
24. For more information, see Programming Flag
VOID/CORR
X
Vo i d
Number of Items Being Multiplied
The rest of this chapter shows you example transactions.
Reminder
Put the REG key in the Mode key slot and turn it to the REG1 position. You
are ready to ring up sales.
Adding Tax to a Non-Taxable Department
Example 26: Assume the Department 2 key is programmed for no tax and
the TAX 1 rate is programmed for 6%. Ring up a $1.00 item in Department 2,
charging the 6% tax rate.
To add tax to a non-taxable department
1 Press the
2 In the Number keys area, press 100, and then press the
3 Press the key.
key.
key.
Cash Sale With Tendering Change
Example 27: Ring up a $1.00 item in Department 1 and compute change
from $5.00 cash tendered.
To ring up a sale with tendering change
1 In the Number keys area, press 100, and then press the
key.
2 Press the
key.
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Cash Sale Without Tendering Change
You do not need to press the Subtotal key if you do not want the subtotal
of a sale to print.
3 Press the
key
4 In the Number keys area, press 500, and then press the
key.
Cash Sale Without Tendering Change
Example 28: Ring up a $1.00 item in Department 1.
To ring up a sale without tendering change
1 In the Number keys area, press 100, and then press the
key.
2 Press the
key.
You do not need to press the Subtotal key if you do not want the subtotal
of a sale to print.
3 Press the
4 Press the
key.
key.
Charge Sale
Example 29: Ring up a $1.00 item in Department 1 and finalize the sale with
the charge key.
To ring a charge sale
1 In the Number keys area, press 100, and then press the
2 Press the key.
You do not have to enter any amounts before pressing the
key.
key.
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Chapter 11: Examples
Coupon Discount Sale
Example 30: There are various versions of ringing up a Coupon Discount
sale. Based on the option selected for the Tax Status Number, select the
example below that best serves your needs.
Version 1a
In the following example, the tax status number for the Coupon key is
programmed for the option 00. If no tax is programmed in your cash
register, ring up $1.00 item in Department 2 and then deduct the 20¢
coupon.
To ring a coupon discount sale
1 In the Number keys area, press 100 and then press the
key.
key.
2 In the Number keys area, press 20and then press the
3 Press the
key.
Version 1b
If you want to charge the tax rate on the original amount of an item,
before the coupon is deducted, ring up a $1.00 item in Department 1 and
then deduct the 20¢ coupon.
To ring a coupon discount sale
1 In the Number keys area, press 100and then press the
key.
key.
2 In the Number keys area, press 20and then press the
3 Press the
key.
Version 2
In the following example, the TAX STATUS NUMBER for the Coupon
key is programmed for the option 01.
To ring a coupon discount sale
1 In the Number keys area, press 100and then press the
key.
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Credit Return
2 In the Number keys area, press 20and then press the
3 Press the key.
key.
Credit Return
Example 31: Refund $1.00 in Department 1 and credit to a credit card.
To ring a credit return
1 Press the
2 In the Number keys area, press 100, and then press the
3 Press the key.
key.
key.
Credit Sale
Example 32: Ring up a $1.00 item in Department 1 and $2.00 in Department
2 and finalize the sale with the CREDIT key.
To ring a credit sale
1 In the Number keys area, press 100, and then press the
key.
key.
2 In the Number keys area, press 200, and then press the
3 Press the
key.
It is not necessary to enter any amount before pressing the Credit key.
Dept Shift Key
Example 33: Ring up a $1.00 item in Department 1 (taxable), $2.00 in
Department 21 (non-taxable) and $3.00 in Department 1 and compute change
from $10.00 cash tendered.
To ring a sale using the Dept Shift key
1 In the Number keys area, press 100, and then press the
key.
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Chapter 11: Examples
2 In the Number keys area, press 200, then press the
press the key.
3 In the Number keys area, press 300, and then PRESS the
4 Press the key.
key, and then
key.
5 In the Number keys area, press 1000, and then press the
key.
Note
The register returns to the Non-Shift Mode after each department entry.
Exempting Tax On An Item
Example 34: Assume the Department 1 key is programmed as a taxable
department. Ring up a $1.00 item in Department 1 without charging tax.
To ring an item without charging tax
1 Press the
2 In the Number keys area, press 100, and then press the
3 Press the key.
key.
key.
Exempting Tax on the Entire Sale
Example 35: Assume the Department 1 key is programmed as a taxable
department. Ring up a $1.00 item and a $1.50 item in Department 1 without
charging tax.
To ring an entire sale without charging tax
1 In the Number keys area, press 100, and then press the
key.
key.
1 In the Number keys area press 150, and then press the
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Gallonage Sales Transaction
2 Press the
key.
3 Press the
key.
Gallonage Sales Transaction
Example 36: In this example, Department 4 is programmed for Gallonage
Mode and is non-taxable. Ring 10.759 gallons at $1.149 per gallon.
To ring a gallonage sales transaction
1 In the Number keys area, press 10.579, and then press the
key.
2 In the Number keys area, press 1149, then press the
key.
3 Press the
key.
Minus Percentage Discount Sale
Example 37: The following are two versions of Minus Percentage Discount
Sales.
Version 1
Note
If no tax is programmed in your cash register, ring up a $1.00 item in
Department 2 and apply a pre-programmed discount rate of 10%.
To ring a minus percentage discount sale
1 In the Number keys area, press 100, and then press the
key.
2 Press the
key.
Note
If the Minus Percentage Discount Rate is NOT programmed, type in the
discount rate before pressing the
key.
3 Press the
key.
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Chapter 11: Examples
Version 2
Note
When ringing a taxable item with a percentage discount, tax will
automatically be charged on the discounted amount, the amount after the
percentage discount is deducted.
To ring a minus percentage discount sale
1 In the Number keys area, press 100, and then press the
key.
2 Press the
key.
Note
If the Minus Percentage Discount Rate is NOT programmed, type in the
discount rate before pressing the
key.
3 Press the key.
Multiplication of a Department Unit Price
Example 38: Assume the Department 1 key is pre-programmed for $1.00.
Ring up this price three times.
To multiply a department unit price
1 In the Number keys area, press 3, and then press the
key.
2 Press the
key.
3 Press the
key.
Note
You can up to 32 prices by using the 32 Department keys for quick ring-ups.
Multiplication Sale
Example 39: Ring up three $1.00 items in Department 1.
To ring a multiplication sale
1 In the Number keys area, press 3, and then press the
key.
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Multiplying By A Fraction
2 In the Number keys area, press 100, and then press the
key.
3 Press the
key.
Note
You can use from .01 to 999.99 when ringing up the quantity of an item.
Multiplying By A Fraction
Example 40: Multiply the quantity of 1.25, as in 1¼ yards of fabric at $1.00 per
yard in Department 1.
Caution
When multiplying by a fraction, you must use the decimal point in the
fraction but not in the dollar amount.
To multiply an item by a fraction
1 In the Number keys area, press 1.25, and then press the
key.
key.
2 In the Number keys area, press 100, and then press the
3 Press the
key.
Note
You can use from .01 to 999.99 when ringing up the quantity of an item.
No-Sale Function
Example 41: Used to open the drawer without ringing up a sale. For example,
to give change.
To use the No Sale function
▼ Press the
key. The cash register drawer opens.
Note
The number of times the No-Sale key is used appears on the Management
Reports. For more information about these reports, see Running
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Chapter 11: Examples
Overriding a PLU Sale
Example 42: If you need to enter a different price than what is programmed
into a PLU #: Enter the price 100, press the PLU ALT key, enter the PLU #, then
press the PLU key. The word *PRICE* appears above the PLU description or PLU
number.
To override a PLU sale
1 In the Number keys area, press 100, press the
key.
2 In the Number keys area, enter the PLU number, and then press the
key.
3 Press the
key.
The word *PRICE*appears above the description or PLU #.
Paid-Out Sale
Example 43: Indicates money taken out of the cash drawer. Ring up $10.00
to show money paid out of the cash drawer.
To record monies paid out
▼ In the Number keys area, press 1000, then press the
key.
PLU Sale
Example 44: Assume the PLU # is preset for the price of $1.99 in Department
1. Ring up the PLU #1.
To ring a PLU sale
1 In the Number keys area, press 1, and then press the
key.
2 Press the
key.
Note
PLUs follow the same procedure for ringing up Coupons, Refunds, Minus
Percentage Discounts, Plus Percentages, and so on.
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PLU Sale With PLU Description
PLU Sale With PLU Description
Example 45: PLU #1 has been programmed with the description “APPLE”.
To ring a PLU sale with a PLU description
1 In the Number keys area, press 1, and then press the
key.
2 Press the
key.
Plus Percentage Sale
Example 46: The following are two versions of the Plus Percentage Sale.
Version 1
Note
If no tax is programmed in your cash register, ring up a $1.00 item in
Department 2 and apply a pre-programmed Plus Percentage Rate of 10%.
To ring a PLU percentage sale
1 In the Number keys area, press 100, and then press the
key.
2 Press the
key.
Note
If the Plus Percentage Rate is NOT pre-programmed, type in the PLUs
percentage rate before pressing the
key.
3 Press the
key.
Version 2
Note
When ringing a taxable item with a Plus Percentage the tax will
automatically be charged on the amount after the PLUs percentage is
added.
To ring a PLUs percentage sale
1 In the Number keys area, press 100, and then press the
key.
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Chapter 11: Examples
2 Press the
key.
Note
If the Plus Percentage Rate is not pre-programmed, type in the Plus
Percentage Rate before pressing the key.
3 Press the
key.
Received-On-Account Sale
Example 47: Indicates money put in the cash drawer. Ring up $50.00 to show
the beginning cash-in-drawer amount for the day.
To receive monies on account
▼ In the Number keys area, press 5000, and then press the
key.
Registering A Department Unit Price
Example 48: Assume Department 1 is pre-programmed for $1.00. Ring up
this price.
To register a department unit price
1 Press the
key.
2 Press the
key.
Note
You can up to 32 prices by using the total of the 32 Department keys for
quick ring-ups.
Registering A Reference Number
Example 49: Used to print a number, up to 10 digits, to identify an invoice
number, credit card number or any other number on receipts. Ring up the
number 1234567 in a standard sale.
Note
Using the reference number is not recorded in any activity counter or sales
totals on the Management Reports.
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Return Sale
To register a reference number
1 In the Number keys area, enter the Reference Number up to 10 digits,
and then press the key.
2 In the Number keys area, press 100, and then press the
3 Press the key.
key.
Return Sale
Example 50: Refund a $1.00 item in Department 1 and refund a $1.50 item
three times in Department 1.
To ring a return sale
1 Press the
2 In the Number keys area, press 100, and then press the
3 Press the key.
key.
key.
4 In the Number keys area, press 3, and then press the
key.
key.
5 In the Number keys area, press 150, and then press the
6 Press the
key.
Note
The Return function can be performed in the middle of any sales
transactions or by itself in a separate transaction
Split Tendering Sale
Example 51: Ring up a $15.00 item in Department 1, split the total of the sale
between $5.00 in cash payment and $10.90 in charge payment.
To ring up a Split Tendering sale
1 In the Number keys area, press 1500, and then press the
key.
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2 Press the
key.
3 In the Number keys area, press 500,and then press the
key.
4 Press the
key.
Note
When using the Split Tendering function, the amount in cash must always
be entered first. The sale can also be finalized with the Check key. Substitute
the
key in Step 4 of the example above.
Temporarily Overriding a PLU Price
Example 52: If you want to enter a different price than what is programmed
into a PLU number.
To override a PLU price
1 In the Number keys area, type the price you want, press the
2 In the Number keys area, type the PLU number and then press the
key.
key.
The word *PRICE* appears above the PLU description to indicate the
overriding of a PLU price.
Use the Error-Correct /Void Key
Example 53: Corrects the last entry run up during a sale. Ring up a $1.00 item
in Department 1, then use the [VOID] key to cancel this entry and ring up a
$10.00 in Department 1 to register a new entry.
To use the error-correct/void key
1 In the Number keys area, press 100, and then press the
2 Press the key.
1 In the Number keys area, press 1000, and then press the
key.
key.
2 Press the
key.
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Voiding A Coupon Sale
Voiding A Coupon Sale
Example 54: Void a $1.00 item in Department 1, void a 20¢ coupon.
To void a coupon sale
1 In the Number keys area, press 100, press the
key, and then press
key, and then press
the
key.
1 In the Number keys area, press 20, press the
the
key.
2 Press the
key.
Voiding a Department Preset Price
Example 55: Assume Department 1 is programmed for the price of $1.00 and
Department 2 is programmed for the price of $2.00. Ring up Department 1 and
Department 2 prices, then void the Department 1 entry.
To void a department preset price
1 Press the
2 Press the
3 Press the
key.
key.
key.
4 Press the
key and then press the
key.
ke.y
5 Press the
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Chapter 11: Examples
Voiding a Department Preset with a Coupon Discount
Example 56: Assume Department 1 is programmed for $1.00 and
Department 2 is programmed for $2.00. Ring up Department 1 and deduct 20¢,
ring up Department 2 and deduct 20¢, then void the Department 1 entry with
the 20¢ coupon discount.
To void a department preset with a coupon discount
1 Press the
2 In the Number keys area, press 20, and then press the
3 Press the key.
4 In the Number keys area, press 20, and then press the
key.
key.
key.
5 Press the
key.
6 Press the
key and then press the
key.
7 In the Number keys area, press 20, press the
key, and then press
the
key.
8 Press the
key.
Voiding a Department Preset with a Minus Percentage
Discount
Example 57: Assume Department 1 is programmed for $1.00, Department 2
is programmed for $2.00, and the [-%/RA] key is pre-programmed for 10%. Ring
up Department 1 and deduct 10%, ring up Department 2 and deduct 10%, then
void the Department 1 entry with the 10% discount.
To void a department preset with a minus percentage discount
1 Press the
key and then press the
key and then press the
key.
key.
2 Press the
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Voiding A Minus Percentage Discount Sale
3 Press the
key.
4 Press the
key, press the
key, and then press the
key.
Note
If the Minus Percentage Discount Rate is not pre-programmed, type in the
discount rate before pressing the
key.
Voiding A Minus Percentage Discount Sale
Example 58: Void a $1.00 item in Department 1 and void a pre-programmed
Minus Percentage Discount Rate of 10%.
To void a minus percentage discount sale
1 In the Number keys area, press 100, press the
key, and then press
the
key.
2 Press the
key.
Note
If the Minus Percentage Discount Rate is NOT pre-programmed, type in the
discount rate before pressing the [-%/RA] key.
3 Press the
key.
Voiding a Multiplication of a Department Preset Price
Example 59: Assume Department 1 is programmed for the price of $1.00 and
Department 2 is programmed for the price of $2.00. Ring up Department 1 three
times and Department 2 two times, then void the Department 1 entry rung up
three times.
To void a multiplication of a department preset price
1 In the Number keys area, press 3, and then press the
key.
2 Press the
key.
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Chapter 11: Examples
3 In the Number keys area, press 2, and then press the
key.
4 Press the
key.
key.
key.
5 Press the
6 Press the
7 In the Number keys area, press 3, and then press the
key.
8 Press the
key.
9 Press the
key.
Voiding A Multiplication Sale
Example 60: Void a $1.00 item in Department 1 three times.
To void a multiplication sale
1 In the Number keys area, press 3and then press the
key.
2 In the Number keys area, press 100, press the
the key.
key, and then press
Voiding a PLU Multiplication Sale
Example 61: Assume PLU #1 is preset for the price of $1.00 in Department 1.
Void PLU #1 three times.
To void a PLU multiplication sale
1 In the Number keys area, press 3, press the
key.
2 In the Number keys area, press 1, press the
key, and then press
the
key.
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Voiding a PLU Sale
3 Press the
key.
Voiding a PLU Sale
Example 62: Assume PLU #1 is preset for the price of $1.00 in Department 1.
Void PLU #1.
To void a PLU sale
1 In the Number keys area, press 1, press the
key, and then press
the
key.
2 Press the
key.
Voiding a PLU Sale with a Coupon Discount
Example 63: Assume PLU #1 is preset for the price of $1.00 in Department 1
and deduct a 20¢ coupon. Void this entry.
To void a PLU sale with a coupon discount
1 In the Number keys area, press 1, press the
the key.
key, and then press
key, and then press
2 In the Number keys area, press 20, press the
the
key.
3 Press the
key.
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Voiding a Plu Sale with a Minus Percentage Discount
Example 64: Assume PLU #1 is preset for the price of $1.00 in Department 1
and the
key is pre-programmed for 10%. Ring up PLU #1, deduct 10%,
then void this entry.
To void a PLU sale with a minus percentage discount
1 In the Number keys area, press 1, press the
key, and then press
the
key, and the
key.
key.
2 Press the
If the Minus Percentage Discount is not pre-programmed, type the
discount rate before pressing the key.
3 Press the
key.
Voiding a PLU Sale with a Plus Percentage Rate
Example 65: Assume PLU #1 is preset for the price of $1.00 in Department 1
and the [+%/PO] key is pre-programmed for 10%. Ring up PLU #1, add 10%,
then void this entry.
To void a PLU sale with a PLUs percentage rate
1 In the Number keys area, press 1, press the
key, and then press
the
key, and the
key.
key.
2 Press the
If the Plus Percentage Rate is not pre-programmed, type in the discount
rate before pressing the key.
3 Press the
key.
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Voiding a Plus Percentage Sale
Voiding a Plus Percentage Sale
Example 66: Void a $1.00 item in Department 1 and void a pre-programmed
Plus Percentage Rate of 10%.
To void a PLUs percentage sale
1 In the Number keys area, press 100, press the
key, and then press
the
key.
2 Press the
key.
Note
If the Plus Percentage rate is NOT pre-programmed, type in the Plus
Percentage Rate before pressing the +%/PO key.
3 Press the
key.
Voiding A Sale
Example 67: Void a $1.00 item in Department 1.
To void a sale
1 In the Number keys area, press 100, press the
key and then press
the
key.
2 Press the
key.
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AP P ENDIX A
Calculating State Tax Table Codes
This appendix shows you how to program your cash register for state tax.
Check the Royal website at www.royal.com for the established state tax
table rates.
The State Tax Code represents a series of codes which are derived from
your State's Retail Tax Chart to give you the highest level of accuracy in
charging sales and other taxes.
Calculating Your Tax
This section gives you instructions for figuring your own tax code if your
specific state's tax code is not listed in the appendix. Take the time to
method of determining the tax code.
calculating your state tax code by the steps described in this section. To do
this you need to get a copy of your state's Retail Tax Chart from your local
Tax Office. After you are done, write down the tax code and save the
information for future reference.
Every tax table consists of tax brackets. Each consecutive tax bracket is
assigned a tax which is exactly one cent higher than that assigned to the
bracket a sale from .13 to .31 is taxed one cent. The next tax bracket a sale
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Calculating Your Tax
from .32 to .54 is taxed two cents. The tax table progresses in a similar
pattern.
To calculate your tax rate
amounts from your state's Retail Tax Chart.
The difference between the starting amounts of each consecutive tax
bracket is called a breakpoint. Every tax table consists of a particular
sequence of breakpoints.
cents. This 13 is the first breakpoint. The difference between .13 and .32
is .19 cents, which means 19 is the second breakpoint.
The breakpoints continue in a particular sequence through the entire tax
table. It is this particular sequence of breakpoints that is used to
determine the programming code.
based on your state's Retail Tax Chart.
• The sequence of breakpoints is divided into Regular and Irregular
patterns. All tax tables repeat a pattern of irregular breakpoints that
lead into a pattern of regular breakpoints.
To determine the breakpoint pattern, continue calculating the
breakpoints in Part B until you have found the Regular repeat
breakpoint pattern.
From our example:
Breakpoints 13, 19, 23, 27, 27, 29 are the Irregular breakpoint pattern.
Breakpoints 25, 25, 25, 25 are the Regular repeat breakpoint pattern.
The Regular repeat breakpoint pattern is a point where you first see a
repetition of one or more numbers, which must then add up evenly to
100, 200, 300, and so on. In our programming example, the Regular
breakpoint pattern (25, 25, 25, and 25) adds up to 100.
on your state's Retail Tax Chart.
The first number to be programmed consists of the Base Tax followed by
the number 1. In PRG position, type your Base Tax number, followed by
the number 1, then press the Tax 2 key.
• The Base Tax - A base tax is defined by local or state government and
refers to the minimum point where no tax is charged. If no tax is
charged from .0 cents to .12 cents, then .12 cents is your base tax.
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• The Number 1 - The programming mode for a tax table is 1. When
programming any tax table code this number does not change.
For example: If the base tax is .12 cents: Type 121, then press Tax 2.
The display shows 1.21.
The second number to be programmed is a six digit number. Follow the
instructions and examples below to determine your six digit number. In
PRG position, type the six digit number and then press the Tax 2 key.
Example: 4% State Tax Table:
(2)
100
x 24
2400
(1)
4
4% Tax Table Rate
x 24 Multiplier
96 Result: The six digit number to be
programmed is 240096
1
• (1) First determine the multiplier . The multiplier is the number which
when multiplied by the percentage rate equals a whole number as
close as possible to the number 100 and still remaining a 2 digit
number. In the example above, the multiplier is 24. The number 4 (the
percentage rate) is multiplied by 24 to determine the number 96 which
is the last two digits of the 6 digit number to be programmed: (24 x 4 =
96).
• (2) The first four digits of the 6 digit number (2400) are determined by
multiplying the number 24 by 100 (24 x 100 = 2400). The final
resulting 6 digit number to be programmed is 240096.
• In PRG position, type the individual breakpoints of the Irregular
breakpoint pattern and press the Tax 2 key after each breakpoint. Place
the number 10before the last breakpoint entry.
Table 22 Example: Irregular breakpoint sequence: 13, 19, 23, 27, 27, 1029
Type...
13
Press...
Tax 2
Tax 2
Tax 2
Appears as...
0.13
19
0.19
23
0.23
1. The easiest way to determine the multiplier is to divide the number 100 by the
percentage rate until the result is a whole number as close to 100 as possible and still
remaining a 2 digit number.
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Table 22 Example: Irregular breakpoint sequence: 13, 19, 23, 27, 27, 1029 (Continued)
Type...
27
Press...
Tax 2
Tax 2
Tax 2
Appears as...
0.27
27
0.27
1029
10.29
In PRG position, type the individual breakpoints of the Regular
breakpoint pattern and press the Tax 2 key after each breakpoint. Place
the number 10before the last breakpoint entry.
Table 23 Example: Regular breakpoint sequence 25, 25, 25, 1025
Type...
25
Press...
Tax 2
Tax 2
Tax 2
Tax 2
Appears as...
0.25
25
0.25
25
0.25
1025
10.25
To summarize the steps taken in calculating and programming the State
Tax Table Code, combine Steps A through F and maintain for future
reference.
Note
Programming the State Tax Table Code is done with the Mode key in the
PRG position.
121, Tax 2, 240096, Tax 2, 13, Tax 2, 19, Tax 2, 23, Tax 2, 23, Tax 2,
27, Tax 2, 27, Tax 2, 1029, Tax 2, 25, Tax 2, 25, Tax 2, 25, Tax 2, 1025,
Tax 2.
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Programming the State Tax
You need to get a copy of your state's Retail Tax Chart so you can know
the base tax amount. The base tax amount is the maximum price where
no tax is charged. For example, if no tax is charged from 0 cents to 10
cents, then 10 cents is the base tax amount.
After you find out your state’s tax rate, you can program it into your cash
register.
Note
If you make a mistake or you hear an error beep while you are programming
the sales tax, press Clear and start over with Step 3.
To program a single fixed tax rate using a base tax amount
Example 68: If the Base Tax Amount is 10 cents and the Tax Rate is 6%:
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 In the round Number keys area, press 1and then press the Tax 1 key.
4 Press 104and then press the Tax 2 key.
5 Press 6000and press the Tax 2 key.
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AP P ENDIX B
GST/PST System for Canada
This appendix explains programming GST or PST for taxation in Canada.
Before you can use GST or PST, you must first program Flag 13. For more
information about programming flags, see Programming Flag Options on
To program Flag 13
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
3 In the round Number keys area, press 131and then press the Void key.
Canadian Tax Programming Example
The non-taxable limit is used in certain areas where tax is exempted below
a certain amount. For example, any amount below $4.00 is exempted from
tax. If there is no non-taxable limit, simply skip the step in brackets in the
procedure.
Example 69: GST Tax: 7%, PST Tax: 8%, GST/PST, Tax: Both 7% and 8%
calculated on net amount
1 Put the PRG key in the Mode key slot and turn it to the PRG position.
2 If you are prompted for a Manager Password, type the password number
and then press the Check key. If you did not program a Manager
Password, go to the next step.
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Note
Where you see an asterisk (*) in the following steps, enter a preset price or
press 0.
3 Program Tax 1 as 7%:
Press 1 + Tax 1 + 7000+ Tax 2
4 Program Tax 2 as 8%:
Press 2+ Tax 1 + 8000+ Tax 2
5 Link Tax 1 (7% GST) to a Department key:
Press 00001+ Subtotal/w/TAX + 0*+ Dept Key
6 Type the name of the Department, using the Department keys. For more
information about using the Department keys to type letters, see Setting
Check key.
7 Link Tax 2 (8% PST) to specified Department key above:
Press 00002+ ST/W/TAX + 0*+ Dept Key
8 Type the name of the Department, using the Department keys. For more
information about using the Department keys to type letters, see Setting
Check key.
9 Link both Tax 1 (GST) and Tax 2 (PST) to a Department key:
Press 00005+ ST/W/TAX + 0*+ Dept Key
Example 70: GST Tax: 7%, PST Tax: 8%, GST/PST, Tax: Both 7% and 8% as tax
on tax-piggyback calculation
Note
Where you see an asterisk (*) in the following steps, enter a preset price or
press 0.
1 Program Tax 1 as 7%:
Press 1+ Tax 1 + 7000+ Tax 2
2 Program Tax 2 as 8%:
Press 2+ Tax 1 + 8000+ Tax 2
3 Program Tax 3 as 8%:
Press 3+ Tax 1 + 8000+ Tax 2
4 Link Tax 1 (7% GST) to a Department key:
Press 00001+ ST/W/TAX + 0*+ Dept Key
5 Type the name of the Department, using the Department keys. For more
information about using the Department keys to type letters, see Setting
Check key.
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Canadian Tax Programming Example
6 Link Tax 3 (8% PST) to a Department key:
Press 00003+ ST/W/TAX + 0*+ Dept Key
7 Type the name of the Department, using the Department keys. For more
information about using the Department keys to type letters, see Setting
Check key.
8 Link both Tax 1 (7% GST) and Tax 2 (8% PST) to the desired
Department key:
Press + 00005+ ST/W/TAX + 0*+ Dept Key
9 Type the name of the Department, using the Department keys. For more
information about using the Department keys to type letters, see Setting
Check key.
10 Program for piggyback (tax on tax) calculation for Canada:
Press 21+ 1+ Void
Press 22+ 2+ Void
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AP P ENDIX C
Product Information
Specifications and Safety
Table 24 Specifications And Safety
Feature
Description
Type
Electronic cash register
Display
One line alphanumeric display
7 digit input and 10 digit readout
Thermal printer
Capacity
Printer
Ink Source
Paper Supply
Thermal alphanumeric printer - no ribbon needed
Standard thermal paper Royal Reorder # 013127
Roughly 28 days after power interruption
Memory Battery
Protection
Technology
CMOS RAM
Power
Standby - 0.8W, Operating - 30W
Consumption
Operating
Temperature
0-40 Degrees Centigrade (32-104 Degrees
Fahrenheit)
Dimensions
Weight
13”W x 16¾” D x 11 H”
18.7 lbs.
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Safety Notice
Safety Notice
• The power outlet for this cash register must be located near the unit and
be easily accessible.
• Do not use this cash register outdoors in the rain or near any source of
liquid, such as a pool.
FCC Warning
This equipment generates, uses and can radiate radio frequency energy
and if not installed and used in accordance with the instructions manual,
may cause interference to radio communications. It has been tested and
found to comply with the limits for a Class A computing device
pursuant to Subpart J of Part 15 of FCC Rules, which are designed to
provide reasonable protection against such interference when operated
in a commercial environment. Operation of this equipment in a
residential area is likely to cause interference in which case the user at
his own expense will be required to correct the interference.
• The back-up power system: When you are not using your cash register,
you keep it plugged in with the control lock key in the OFF position.
Back-up power is provided through the batteries, but this should not be
used for long periods of time.
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Description Tables
Description Tables
The following table shows the various text your cash register prints in the
languages programmed in your cash register.
Table 25 Language Descriptions
ENGLISH
COUPON
DISCOUNT
ADD ON
CHARGE
VOID/CORR
SUBTTL
CHANGE
CASH
SPANISH
CUPON
FRENCH
COUPON
REMISE
MAJORATION
C-CREDIT
CORRECTION
SOUS-TOTAL
RENDU
ESPECES
PRIX
GERMAN
MINUS
PRINT LOCATION
SALES RECEIPT
SALES RECEIPT
SALES RECEIPT
SALES RECEIPT
SALES RECEIPT
SALES RECEIPT
SALES RECEIPT
SALES RECEIPT
SALES RECEIPT
SALES RECEIPT
SALES RECEIPT
SALES RECEIPT
SALES RECEIPT
SALES RECEIPT
SALES RECEIPT
SALES RECEIPT
SALES RECEIPT
SALES RECEIPT
SALES RECEIPT
SALES RECEIPT
DESCUENTO
INCREMENTO
CARGO
RABATT
AUFSCHLAG
KREDIT
STORNO
ANUL/CORRC
SUBTOTAL
CAMBIO
METALICO
PRECIO
CANTIDAD
CHEQUE
T1
ZWSUMME
RUCKGELD
BAR
PRICE
PREIS
AMOUNT
CHECK
T1
MONTANT
CHEQUE
T1
BETRAG
SCHECK
S1
T2
T2
T2
S2
T3
T3
T3
S3
T4
T4
T4
S4
REFUND-
TOTAL
REEMBOLSO
TOTAL
RETOUR
TOTAL
RUCKZAHLUNG
GESAMT
AUSZAHLUNG
EINZAHLUNG
NULL BON
MINUS
PAID OUT
RECD ACCT
NO SALE
COUPON
SALIDAS
CUENTA
NO VENTA
CUPON
SORTIE
ENTREE
NON-VENTE
COUPON
PROGRAM
PRINT
DISCOUNT
ADD ON
CHARGE
R-A-
DESCUENTO
INCREMENTO
CARGO
REMISE
RABATT
PROGRAM PRINT
PROGRAM PRINT
PROGRAM PRINT
PROGRAM PRINT
PROGRAM PRINT
PROGRAM PRINT
PROGRAM PRINT
PROGRAM PRINT
PROGRAM PRINT
MAJORATION
C-CREDIT
ENTREE
AUFSCHLAG
KREDIT
CUENTA
EINZAHLUNG
AUSZAHLUNG
STORNO
P-O-
SALIDAS
SORTIE
VOID/CORR
SUBTTL
PLU NO.
T1
ANUL/CORRC
SUBTOTAL
PLU NO
CORRECTION
SOUS-TOTAL
PLU-NO
ZWSUMME
PLU-NR
T1
T1
S1
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Table 25 Language Descriptions (Continued)
ENGLISH
T2
SPANISH
FRENCH
GERMAN
S2
PRINT LOCATION
T2
T2
PROGRAM PRINT
PROGRAM PRINT
PROGRAM PRINT
T3
T3
T3
S3
T4
T4
T4
S4
COUPON
TL-CUPON
TL-COUPON
MINUS
MANAGEMENT
REPORT
DISCOUNT
ADD ON
CHARGE
VOID/CORR
RECD ACCT
PAID OUT
NO SALE
CHECK
DEPTTL
REFUND
TAX 1
DESCUENTO
TL-INCREM
CARGO
TL-REMISE
TL-MAJOR
TL-C-DRED
TL-CORREC
TL-ENTREE
TL-SORTIE
TL-NON-VTE
TL-CHEQUE
TL-DEPART
TL-RETOUR
TL-TVA1
RABATT
AUFSCHLAG
KREDIT
STORNO
EINZAHLUNG
AUSZAHLUNG
NULL BON
SCHECK
WG TOTAL
RUCKZAHLNG
T1
MANAGEMENT
REPORT
MANAGEMENT
REPORT
MANAGEMENT
REPORT
ANUL/CORRC
CUENTA
SALIDAS
NO VENTA
CHEQUE
TOTAL DPTO
REEMBOLSO
T1
MANAGEMENT
REPORT
MANAGEMENT
REPORT
MANAGEMENT
REPORT
MANAGEMENT
REPORT
MANAGEMENT
REPORT
MANAGEMENT
REPORT
MANAGEMENT
REPORT
MANAGEMENT
REPORT
TAX 2
T2
TL-TVA2
T2
MANAGEMENT
REPORT
TAX 3
T3
TL-TVA3
T3
MANAGEMENT
REPORT
TAX 4
T4
TL-TVA4
T4
MANAGEMENT
REPORT
NET
NETO
TL-NET
NETTO
MANAGEMENT
REPORT
GROSS
GT
BRUTO
TL-BRUT
BRUTTO
GT
MANAGEMENT
REPORT
GRAN TOTAL
METAL CAJA
METALICO
GT
MANAGEMENT
REPORT
C-I-D
NET-TIROIR
TOT-ESPECE
G-I-S
MANAGEMENT
REPORT
CASH
BARGELD
MANAGEMENT
REPORT
128
Alpha 583cx User’s Guide
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Description Tables
Table 25 Language Descriptions (Continued)
ENGLISH
SPANISH
FRENCH
GERMAN
PRINT LOCATION
T1
T1
T1
S1
MANAGEMENT
REPORT
T2
T3
T4
TX
T2
T3
T4
TX
T2
T3
T4
TX
S2
S3
S4
TX
MANAGEMENT
REPORT
MANAGEMENT
REPORT
MANAGEMENT
REPORT
MANAGEMENT
REPORT
TOTAL
PLU
TOTAL
PLU
TL-PLU
GESAMT
PLU
PLU REPORT
PLU
PLU REPORT
TOTAL
CLERK
C-I-D
TOTAL
DEPENDIEN
METAL CAJA
NETO
BRUTO
T1
TL-VENDEUR
VENDEUR
NET-TIROIR
TL-NET
GESAMT
KASSIERER
G-I-S
CLERK REPORT
CLERK REPORT
CASH-IN-DRAWER
MONTHLY REPORT
MONTHLY REPORT
MONTHLY REPORT
MONTHLY REPORT
MONTHLY REPORT
MONTHLY REPORT
MACHINE NUMBER
STORE HEADER
NET
NETTO
BRUTTO
T1
GROSS
T1
TL-BRUT
TL-TVA1
TL-TVA2
TL-TVA3
TL-TVA4
CR-NO
T2
T2
T2
T3
T3
T3
T4
T4
T4
MC #:
YOUR RECEPIT
MC#
MC#
SU RECIDO
VOUS
IHRE
REMERCIE*
RECHNUNG
THANK YOU
GRACIAS
DE VOTRE
VIELEN DANK
STORE HEADER
CONFIANCE
DEPT
DPTO
DEPT
WARENGRP
KASSIERER
ZEIT
DEPT RECEIPT
CLERK NAME
TIME REPORT
CREDIT-1
CLERK
TIME
DEPENDIENTE
HORA
VENDEUR
HEURE
CREDIT-1
CREDIT-2
PLU No
CRED-1
CRED-2
PLU No
CART CRED 1
CART CRED 2
ARTICLE
KRED-1
KRED-2
CREDIT-2 t
ARTIKEL
PLU NAME
Alpha 583cx User’s Guide
129
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Index
commercial messages
A
C
about
Canadian
cash drawer
accessories
coupon discounts
credit keys
custom messages
clerk names
B
customer display
barcode reader
clerk numbers
D
department keys
batteries
closing
department names
department number keys
Alpha 583cx User’s Guide
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Index
department preset price
voiding a department preset
discount 108
discounts
G
display messages
H
double wide characters
HDLO
E
I
installing
errors
example
K
keyboard
L
languages
voiding a PLU sale with a
112
M
minus percentage discounts
F
flag options
Alpha 583cx User’s Guide
131
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Index
running
O
opening
department confirmation
ordering
PST
P
program confirmation reports
paper roll
Q
S
passwords
scrolling message
R
scrolling messages
amount of time messages
PLU description
register tape
PLUs
setting
reports
programming
setting up
settings
Royal
132
Alpha 583cx User’s Guide
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Index
single wide characters
tax status
V
W
store logo 21
store logos
X
X passwords, setting 28
store messages
Z
U
Z reports 73
T
using
tax rates
Alpha 583cx User’s Guide
133
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