Xerox Workcentre 390 User Manual

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User  
Guide  
610E34790  
W o r k C e n t r e 3 9 0  
L A S E R A L L - I N - O N E  
U S E R G U I D E  
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T a b l e o f C o n t e n t s  
USER GUIDE  
Where Do I Find It  
v
1. GETTING STARTED  
1-1  
Introduction  
Front View  
1-1  
1-2  
Rear View / Inside View  
Using the Control Panel  
Using the Number Keypad  
Entering Alphanumeric Characters  
Using the Automatic Paper Feeder  
Using the Manual Paper Feeder  
1-3  
1-4  
1-7  
1-8  
1-10  
1-14  
2. MAKING A COPY  
2-1  
Making a Copy  
To Make A Quick Copy  
2-1  
2-2  
To Make Copies Using The Copy Menu Features 2-3  
3. SENDING A FAX  
3-1  
Preparing Documents for Faxing  
Sending a Fax Manually  
3-1  
3-2  
U s e r G u i d e  
iii  
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Cancelling Transmission  
Confirming Transmission  
3-3  
3-4  
4. RECEIVING A FAX  
4-1  
Reception Modes  
4-1  
4-2  
4-3  
4-4  
4-5  
4-6  
Determining the Reception Mode  
Receiving Automatically in FAX Mode  
Receiving Manually in TEL Mode  
Receiving Automatically in ANS/FAX Mode  
Distinctive Ring Pattern Detection (DRPD)  
5. HOW TO PRINT AND SCAN  
5-1  
Printing A Document  
Printing A Document  
Scanning A Document  
5-1  
5-2  
5-4  
6. TROUBLESHOOTING  
6-1  
Clearing Jams  
6-2  
6-3  
6-5  
6-6  
6-8  
Paper Jams in the Paper Feed Area  
Paper Jams in the Printer Output Area  
Paper Jams Inside the Machine  
Tips for Avoiding Paper Jams  
LCD Display Error Messages  
Print Quality Problems  
6-9  
6-13  
7. MAINTENANCE  
7-1  
Clearing Memory  
Memory Clear Items  
Cleaning the Document Scanner  
Replacing the Laser Printer Cartridge  
Cleaning the Drum  
7-1  
7-2  
7-3  
7-6  
7-9  
8. Index  
8-1  
Introduction  
8-1  
iv  
U s e r G u i d e  
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W H E R E D O I F I N D I T  
Where Do I Find It  
In addition to this User Guide, your WorkCentre 390 comes complete  
with an Install Guide, CD-ROM with electronic User Guide, and a  
Warranty Card. If you do not see what you are looking for in this User  
Guide, check below to find where you can locate the information.  
Install Guide  
Getting Started  
Setup  
Installation  
Connections  
Quick Procedures  
WorkCentre 390  
CD-ROM  
WorkCentre 390 Installation program  
Print and Scan drivers  
Pagis Pro  
TextBridge Pro 98  
WorkCentre 390 electronic User Guide  
- WorkCentre Setup  
- Paper Specifications  
- Troubleshooting  
- Maintenance  
- Complete Installation  
- Copying and Faxing  
- Printing and Scanning  
To access the electronic User Guide from your computer,  
begin at the Start menu: Start Programs Xerox  
WorkCentre 390 e-User Guide  
Warranty Card  
Warranty Information  
U s e r G u i d e  
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U s e r G u i d e  
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1
C h a p t e r O n e  
G E T T I N G S T A R T E D  
Introduction  
1
This guide provides reference material for  
installations where the WorkCentre 390 is  
used as a stand-alone machine. If questions  
arise that are not addressed in this guide,  
more detailed information is provided in the  
Xerox Workcentre 390 electronic User Guide.  
The electronic User Guide is located on the  
WorkCentre 390 CD-ROM. However, PC-  
related procedures cannot be performed for  
stand-alone machines, and therefore, would  
not be applicable.  
Control Locations and Functions  
If you are not already familiar with your  
WorkCentre 390, please take a moment to  
familiarize yourself with the main  
components and their locations.  
U s e r G u i d e  
1.1  
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F R O N T V I E W  
Front View  
Automatic Paper Feeder Extension Tray  
Paper Guides  
Automatic  
Paper Feeder  
ManualPaper  
Feeder  
Document  
Input Tray  
Automatic  
Document  
Feeder  
Control  
Panel  
Document  
Guides  
Document  
Exit Tray  
Paper Exit Tray  
Note: Your machine may look slightly different than the illustration.  
1.2  
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R E A R V I E W / I N S I D E V I E W  
Rear View / Inside View  
Rear View  
Power Cord  
Connector  
USB  
Connector  
TEL LINE Jack  
PC Cable Connector  
EXT. LINE Jack  
1
Inside View  
Front  
Cover  
Laser Printer  
Cartridge  
Cover Release Buttons  
(right and left sides)  
U s e r G u i d e  
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U S I N G T H E C O N T R O L P A N E L  
Using the Control Panel  
LCD Display  
Fax Resolution  
The display shows the current status  
of your machine, and guides you  
through various tasks using a menu  
system for each operation.  
Use to choose the  
resolution of transmitted  
documents.  
Number Keypad  
Collate  
Use to dial numbers manually  
or to enter letters and numbers  
for various programming  
functions.  
When you make a copy, use this  
button to sort the copies.  
Reduce/Enlarge  
When you make a copy, use this  
button to reduce or enlarge the  
image size.  
Receive Mode  
Use to choose the receive mode  
you want to use. The selected  
mode is displayed.  
1.4  
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U S I N G T H E C O N T R O L P A N E L  
Menu  
Use to choose or set up  
special functions.  
Contrast  
Use to choose the contrast of  
copied or transmitted  
documents.  
Exit  
Use to exit the current  
mode or status and return  
to previous.  
1
Copy Mode  
Use to copy a document.  
Up and Down  
Use to display the next or previous menu item. Also use to adjust  
machine settings.  
Left and Right  
Use to move cursor left or right across the display.  
Select  
Use to activate the selection shown in the display.  
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U S I N G T H E C O N T R O L P A N E L  
Search  
Speed/Dial  
Use to search for numbers  
in memory. Also use to  
delete digits in the edit  
mode or to delete entries in  
the phone book memory.  
Use to dial calls and send  
fax documents by entering  
a 2-digit number. Also use  
to switch the LCD display  
between tasks while  
performing dual jobs.  
Pause/Redial  
On-Hook Dial  
Use to redial the last phone  
number called. Also use it to  
add a pause when entering a  
number in memory.  
Use to dial numbers  
without picking up the  
handset.  
Report  
Use to print various reports and lists.  
Stop  
Use to stop an operation at any time.  
Start  
Use to start a job. Also use to activate the selection shown in the display.  
1.6  
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U S I N G T H E N U M B E R K E Y P A D  
Using the Number Keypad  
As you perform various tasks, you will need to  
enter names and numbers using the Number  
Keypad. For example, when you set up your  
machine, you enter your name (or your  
company’s name) and telephone number.  
When setting up Speed Dial numbers, you will  
also need to enter telephone numbers and  
names.  
Number Keypad  
When prompting you to enter a name, the  
LCD display will appear as shown. Use the  
procedures described on the following pages  
to enter up to 20 letters and special  
ꢀꢁꢂꢃ  
characters, numbers or spaces.  
1
U s e r G u i d e  
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E N T E R I N G A L P H A N U M E R I C C H A R A C T E R S  
Entering Alphanumeric Characters  
Using the Number Keypad, locate the button  
labeled with the character you want. Press  
that button repeatedly until the correct  
character appears in the display.  
1
Number Keypad  
Caution: For example, to enter the letter O,  
press the  
key (3 times).  
The character appears in the display.  
ꢀꢁꢂꢄ  
Note: You can enter special characters  
(space, plus sign, etc.) in the name by  
using the 0 key. See Keypad Character  
Assignments in Chapter 3 of the Xerox  
WorkCentre 390 electronic User Guide.  
1.8  
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E N T E R I N G A L P H A N U M E R I C C H A R A C T E R S  
To enter another letter, locate the Number  
Keypad button labeled with the letter you  
want. Press the button repeatedly until the  
letter appears in the display.  
2
ꢀꢁꢂꢄꢅ  
If the next letter is printed on the same  
Number keypad button, move the cursor by  
pressing the Right  
button, then press the  
Number Keypad button labeled with the letter  
you want.  
The blinking cursor moves right and the next  
letter appears in the display.  
Press the Number Keypad button repeatedly  
until the letter you wish to enter appears in  
the display. Select additional letters in the  
same way.  
1
When you finish entering letters, press the  
3
Start  
or Select  
button.  
Start  
Select  
U s e r G u i d e  
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U S I N G T H E A U T O M A T I C P A P E R F E E D E R  
Using the Automatic Paper Feeder  
Note: If you experience problems  
feeding paper, place the media into the  
Manual Paper Feeder one sheet at a  
time.  
You can stack paper, envelopes, card stocks,  
labels, or transparencies in the Automatic  
Paper Feeder to feed automatically. The  
Automatic Paper Feeder can hold a maximum  
of 150 sheets of 20 lb (gsm) plain paper, or  
other print media. Depending upon media  
thickness, maximum capacity may be  
reduced.  
Pull the Extension Tray on the Automatic  
Paper Feeder all the way up.  
Automatic  
Paper Feeder  
1
Extension  
Tray  
Manual  
Paper  
Feeder  
1.10  
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U S I N G T H E A U T O M A T I C P A P E R F E E D E R  
Prepare the print material for loading.  
2
For paper and envelopes, flex paper or  
fan envelopes back and forth. Do not fold  
or crease the paper.  
Straighten the edges on a level surface.  
For transparencies, refer to the  
packaging for the transparency stock to  
determine the print side. Hold the  
transparencies by the edges and avoid  
touching the print side. Be careful not to  
scratch or leave fingerprints on the print  
side.  
Note: If envelopes jam while printing,  
try reducing the number of envelopes in  
the Automatic Paper Feeder.  
Fan the stack of transparencies to  
prevent feeding failures.  
1
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U S I N G T H E A U T O M A T I C P A P E R F E E D E R  
Load the print material in the Automatic  
Paper Feeder.  
3
The  
Do not exceed the rated capacity for each type  
of print material. Do not mix different types of  
print media. Refer to the following  
WorkCentre  
390 will  
print on the  
side facing  
you.  
instructions for loading material.  
Load paper, letterhead, or transparencies  
with the print side facing you.  
Load envelopes with the flap side facing  
away from you. The end of the envelope  
with the stamp area must enter the  
Automatic Paper Feeder first.  
Caution: Never use envelopes with stamps,  
clasps, snaps, windows, coated linings, or  
self-stick adhesives. These envelopes may  
severely damage the printer.  
Note: Do not feed stamped envelopes.  
The stamp is shown in the previous  
illustration for reference only.  
1.12  
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U S I N G T H E A U T O M A T I C P A P E R F E E D E R  
Load letterhead paper with the design  
facing you. The top edge of the sheet with  
the logo should enter the printer first.  
Adjust the paper guides to the width of the  
print media. Slide the paper guides until they  
lightly touch both sides of the print media. Do  
not tightly press the paper guides to the print  
media edges, as the guides may bend the  
media or provide too much resistance when  
feeding.  
4
1
Note: When you print a file from your  
PC using the Automatic Paper Feeder,  
make sure that you select the correct  
paper source and paper size from your  
software application before starting  
your print job.  
U s e r G u i d e  
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U S I N G T H E M A N U A L P A P E R F E E D E R  
Using the Manual Paper Feeder  
Use the Manual Paper Feeder to feed paper  
one sheet at a time into your machine.  
Manual  
Paper  
Feeder  
Place the paper in the Manual Paper Feeder  
and adjust the paper guides to the width of the  
print material. Slide the paper guides until  
they lightly touch the stack of print media. Do  
not tightly press the paper guides to the print  
media edges, as the guides may bend the  
media or provide too much resistance when  
feeding.  
1
1.14  
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U S I N G T H E M A N U A L P A P E R F E E D E R  
Ensure that the media is fed into the machine  
as far as it will go.  
2
Note: When you print a file from your  
PC using the Manual Paper Feeder,  
make sure that you select the correct  
paper source and paper size from your  
software application before starting  
your print job.  
Press the Start  
button to start manual  
3
feeding of the media. If you have more than  
one page to print, press the Start  
button  
for each page.  
1
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2
C h a p t e r T w o  
M A K I N G A C O P Y  
Making a Copy  
Your machine is a high quality copier which  
offers the following features:  
Adjustable Contrast - The contrast  
setting can be changed to obtain the best  
copy quality for documents containing  
faint markings, dark images,  
2
photographs or other halftone images.  
Multiple copies - 1 to 99 copies of the  
document can be made.  
Reduce/Enlarge - You can reduce or  
enlarge the size of a copied image from  
50% to 200% in increments of 1%.  
U s e r G u i d e  
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T O M A K E A Q U I C K C O P Y  
Collation - When the Copy Collate  
menu option is set to On, the  
machine sorts the copies. For  
example, if you print two copies of a  
three-page document, the machine  
prints one complete document (page  
1, page 2, page 3) before printing a  
second copy (page 1, page 2, and  
page 3).  
To Make A Quick Copy  
Adjust the document guides to match the  
width of the document.  
1
2
Slide the document face down into the  
Automatic Document Feeder until it is  
grasped and pulled into the machine.  
If necessary, press the Contrast  
button.  
3
4
You may choose DARKEN, NORMAL,  
LIGHTEN or PHOTO/COLOR ORIGINAL.  
Press the Copy Mode  
button.  
2.2  
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T O M A K E C O P I E S U S I N G T H E C O P Y M E N U F E A T U R E S  
Using the Number keypad, enter the number  
of copies you wish to make. The default  
setting is 01 copy.  
5
6
Note: When making copies, resolution  
is automatically set to Super Fine and  
cannot be changed.  
Press the Start  
button.  
The Copy Collate menu is not available  
if you reduce or enlarge the image size.  
The Reduce/Enlarge menu is not  
available if you set the copy job to be  
collated.  
The machine copies the document.  
To Make Copies Using The Copy Menu  
Features  
Adjust the document guides to match the  
width of the document.  
1
2
Slide the document face down into the  
Automatic Document Feeder until it is  
grasped and pulled into the machine.  
2
3
If necessary, press the Contrast  
button.  
You may choose DARKEN, NORMAL,  
LIGHTEN or PHOTO/COLOR ORIGINAL.  
U s e r G u i d e  
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T O M A K E C O P I E S U S I N G T H E C O P Y M E N U F E A T U R E S  
Press the Copy Mode  
button to display the  
4
5
COPY menu. For two or more copies (2 to 99),  
enter the desired number using the Number  
Keypad.  
ꢀꢁꢂꢃꢄꢁꢅꢁꢆꢇ ꢀꢈꢁ  
ꢉꢊ ꢃꢋꢌꢍꢎꢊꢏ ꢆꢃ ꢇ  
Press the Reduce/Enlarge  
to reduce or enlarge the original document.  
button  
Selecting 1. AUTO, will cause the  
WorkCentre 390 to automatically reduce  
the copy size of each page to fit on a  
single page.  
Selecting 2. MANUAL, brings up the  
COPY RATE menu, where you can  
manually adjust the copy image scale size  
settings.  
a) Press  
to select AUTO. The  
machine prints the copy.  
OR  
b) Press  
to select MANUAL. The  
number in the right corner of the bottom  
line shows the current image percentage.  
To reduce or enlarge the image size,  
enter the percent value (50 to 200) using  
the Number keypad.  
ꢁꢆꢋꢁꢀꢍꢀ ꢋꢁ  
ꢐꢑꢒꢓꢎꢒꢒꢔꢍꢕꢉꢒꢒꢖ  
Press the Select  
button to confirm  
your settings, then press Start  
.
2.4  
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T O M A K E C O P I E S U S I N G T H E C O P Y M E N U F E A T U R E S  
Press Collate  
if you wish to collate copies.  
6
ꢐꢄꢌꢗꢘꢍꢄꢌꢇꢇ ꢋꢁꢔ  
ꢉꢙꢌꢆꢍꢎꢙꢌꢚꢚ  
When making multiple copies there are two  
collate options: ON and OFF.  
Selecting 1:ON will make 1 copy of page  
1, 2, and 3 in order, then a second copy of  
1, 2, and 3 until a total of n copies has  
been made.  
Selecting 2:OFF will make n copies of  
page one, n copies of page two, and so on.  
These copy sets will all be stacked atop  
one another.  
Collate On  
a) Press  
OR  
to collate copies  
b) Press  
copies.  
if you do not wish to collate  
Collate Off  
2
The machine starts automatically.  
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3
C h a p t e r T h r e e  
S E N D I N G A F A X  
Preparing Documents for Faxing  
You can fax documents that are printed on  
standard letter, legal or A4 size paper. Follow  
these guidelines to prepare your documents.  
Remove all staples and paper clips before  
inserting the documents into the  
machine.  
3
Make sure any glue, ink or correction  
fluid on the paper is completely dry  
before loading the document.  
Do not load multiple documents  
containing different sizes or weights of  
paper.  
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S E N D I N G A F A X M A N U A L L Y  
Sending a Fax Manually  
Adjust the document guides to match the  
width of the document. Slide the  
document face down into the Automatic  
Document Feeder until it is grasped and  
pulled into the machine.  
1
The display alternately reads DOCUMENT  
READY and shows the remaining memory  
capacity. Up to 30 sheets may be inserted  
at a time.  
2
3
DOCUMENT READY  
JAN-20-2000 <100%>  
If necessary, adjust the document  
resolution and contrast by repeatedly  
pressing the Contrast  
Resolution buttons.  
and  
3.2  
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C A N C E L L I N G T R A N S M I S S I O N  
Using the Number keypad, enter the number  
of the fax machine to which you wish to send  
the document. If you make a mistake while  
entering a number, move the cursor under  
4
5
427-4444  
the incorrect digit by using the Right  
or  
Left buttons, and correct the number.  
Press the Start  
button when the  
number appears correctly in the display. The  
machine begins dialing.  
SCAN TO MEMORY  
100%  
PAGE 1  
3
Cancelling Transmission  
Press the Stop  
button repeatedly at any  
time during the transmission until the  
operation is stopped.  
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C O N F I R M I N G T R A N S M I S S I O N  
Confirming Transmission  
A Message Confirmation report shows  
whether the transmission was successful and  
how many pages were sent.  
When the last page of your document has been  
sent successfully, the machine beeps and  
returns to Standby mode.  
To print a Message Confirmation report:  
Press the Reports  
you find the MESSAGE CONFIRM item.  
button repeatedly until  
1
2
REPORTS  
(MSG.CONFIRM)  
Press the Start  
button to print.  
3.4  
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4
C h a p t e r F o u r  
R E C E I V I N G A F A X  
Reception Modes  
When used as a Stand Alone fax machine,  
your multi-function machine has five  
reception modes as described below:  
FAX The machine answers an incoming  
call and immediately goes into fax  
receive mode.  
Tip: If you seldom use the fax line for  
phone conversations, set the  
WorkCentre 390 to either FAX mode  
or TEL/FAX mode. In these modes,  
the WorkCentre 390 answers  
incoming calls and receives faxes  
automatically.  
TEL/FAX The machine answers the  
incoming call. If a fax signal is not  
detected, the WorkCentre 390 sounds a  
ringing tone to indicate a voice phone  
call. If the external phone is not lifted  
while the ringing tone is sounding, the  
machine will switch to automatic fax  
reception mode.  
4
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D E T E R M I N I N G T H E R E C E P T I O N M O D E  
ANS/FAX If the WorkCentre 390  
senses a fax tone, it automatically  
switches to fax reception mode.  
However, if a fax is not sensed, the  
WorkCentre 390 routes the call to the  
answering machine.  
Note: To use the ANS/FAX mode, you  
must attach an answering machine to  
the EXT. LINE socket on your fax  
machine.  
TEL In TEL mode, automatic fax  
reception is turned off. You can  
receive a fax only by manually  
picking up the external phone to  
accept the call and pressing Start to  
receive the fax.  
Distinctive Ring Pattern Detection  
(DRPD) This mode requires the  
machine to "learn" the ring pattern  
you designate to answer the fax.  
Determining the Reception Mode  
The current reception mode is displayed  
in the bottom line of the LCD display  
window.  
JAN-20-2000 100%  
08:30PM  
FAX  
Reception mode  
Note: During PC file printing, an  
incoming fax will be received and  
stored in memory. If you are printing a  
large PC file, it is recommended that  
you stop PC file printing while  
receiving a fax to maximize memory  
space for the incoming fax.  
4.2  
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R E C E I V I N G A U T O M A T I C A L L Y I N F A X M O D E  
Receiving Automatically in FAX Mode  
Press the Receive Mode  
display indicates FAX.  
button until the  
1
2
Note: If Distinctive Ring Pattern  
Detection (DRPD) Mode is selected,  
you must first set DRPD Mode to OFF  
in the SYSTEM DATA menu (Menu 01).  
When a fax call comes in, the machine  
answers on the selected ring count and  
receives it automatically.  
4
U s e r G u i d e  
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R E C E I V I N G M A N U A L L Y I N T E L M O D E  
Receiving Manually in TEL Mode  
If you have a regular phone connected to the  
EXT. LINE jack on the back of the machine,  
you can answer voice phone calls and receive  
faxes manually.  
Press the Receive Mode  
display indicates TEL.  
button until the  
1
JAN-20-2000 100%  
08:30PM TEL  
Answer an incoming call by picking up the  
receiver.  
2
3
Note: If the machine is in TEL mode,  
and an answering machine is  
connected to the machine, turn off the  
answering machine. This will prevent  
the answering machine’s outgoing  
message from interrupting your phone  
conversation.  
If you hear a fax tone, or if the person calling  
asks you to receive a fax, press the Start  
button on the machine.  
The characters * 9 * (star-nine-star) are  
preset at the factory as the default  
remote receive start code for machines  
with extension phones. The asterisks  
in the code are fixed characters, but  
the number can be changed. For more  
information, see Selectable Options in  
your electronic User Guide.  
If the machine is equipped with an extension  
phone, you may also press the characters * 9 *  
(star-nine-star) on the extension telephone to  
initiate reception.  
Replace the handset. The machine begins  
receiving and returns to Standby mode when  
reception is complete.  
4
4.4  
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R E C E I V I N G A U T O M A T I C A L L Y I N A N S / F A X M O D E  
Receiving Automatically in ANS/FAX  
Mode  
To use this mode, you must attach an  
answering machine to the EXT. LINE jack on  
the back of your machine.  
Press the Receive Mode  
button until the  
1
2
display indicates ANS/FAX. Any incoming  
voice calls will be answered by the answering  
machine. The caller can then leave a message  
on the answering machine.  
Note: If DRPD Mode is selected, you  
must first set DRPD Mode to OFF in the  
SYSTEM DATA menu (Menu 01).  
If you set your machine to ANS/FAX  
mode and your answering machine is  
switched off, or no answering machine  
is connected to the Xerox WorkCentre  
390, the machine will automatically go  
into fax receive mode after six rings.  
If a fax tone is detected on the line, the fax  
receive mode is automatically activated.  
If your answering machine has a user-  
selectable ring counter, set it to answer  
incoming calls after one ring.  
4
U s e r G u i d e  
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D I S T I N C T I V E R I N G P A T T E R N D E T E C T I O N ( D R P D )  
Distinctive Ring Pattern Detection  
(DRPD)  
Distinctive Ring is a telephone company  
service which enables the use of a single  
telephone line to answer several different  
telephone numbers. The number used to call  
a phone with this feature is identified by a  
distinctive ringing pattern consisting of  
various combinations of long and short  
ringing tones.  
This feature is often used by answering  
services that answer telephones for many  
different clients and need to know which  
number is being called by the ringing pattern  
of the phone.  
Using the Distinctive Ring Pattern Detection  
feature (DRPD), this machine "learns" the  
ring pattern you designate to answer the fax.  
Unless changed, this ringing pattern will  
continue to be recognized and answered as a  
fax call, and all other ringing patterns will be  
forwarded to the telephone or answering  
machine plugged into the EXT. LINE jack.  
You can easily suspend or change Distinctive  
Ring Pattern Detection at any time. See  
Selectable Options in the electronic User  
Guide.  
With the DRPD feature active, DRPD appears  
in the display and the previously set reception  
mode is ignored. If you turn DRPD off, the  
machine returns to any previously set  
reception mode.  
JAN-20-2000 100%  
08:30PM DRPD  
4.6  
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5
C h a p t e r F i v e  
H O W T O P R I N T A N D  
S C A N  
Printing A Document  
The following procedure describes the  
general steps required for printing from  
various Windows applications. The exact  
steps for printing a document may vary  
depending on the application program you  
are using. Refer to your software application  
documentation for the exact printing  
procedure.  
5
U s e r G u i d e  
5.1  
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P R I N T I N G A D O C U M E N T  
Printing A Document  
Make sure that your machine is properly  
connected to the computer.  
1
2
Note: These steps describe the typical  
process to print from a Windows  
environment.  
Verify that you have installed the print  
driver software for your machine. See  
Installing Software in the electronic  
User Guide.  
Create or open the document that you  
want to print.  
3
4
Choose Print or Print Setup from the File  
menu. Make sure the Xerox  
WorkCentre 390 is selected as your  
default printer.  
Click on the Properties or Setup button if  
you want to make any adjustments that  
are appropriate for printing your  
document.  
5
5.2  
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P R I N T I N G A D O C U M E N T  
Click on OK to close the Properties dialog  
box.  
6
7
After making any necessary changes to the  
printing parameters, click on OK to start the  
print job.  
5
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S C A N N I N G A D O C U M E N T  
Scanning A Document  
To use the WC 390 as a scanner, the following  
are required:  
WorkCentre 390 TWAIN Scanner  
application installed on the workstation  
connected to the WC 390.  
A TWAIN-compliant image-editing  
software application (for example,  
ScanSoft Pagis, TextBridge, or Adobe  
Photoshop).  
Note: To install the WorkCentre 390  
TWAIN Scanner application, refer to  
Installing Software in the Getting  
Started section of the electronic User  
Guide.  
The WorkCentre 390 TWAIN Scanner window  
will be displayed when you choose the WC 390  
to scan documents or photographs from the  
TWAIN-compliant image-editing application.  
Start/Open the desired image-editing  
1
application. If you are using Pagis Pro  
(supplied with the WorkCentre 390), then  
select Start > Programs > Pagis Pro 2.0>  
Pagis Scan Tool. If you do not have Pagis Pro,  
select your image-editing application instead.  
Follow the instructions in the image-editing  
application.  
2
3
In addition, refer to the electronic User Guide,  
Pagis Pro documentation, or TWAIN-  
compliant software and its documentation for  
more information on how to scan.  
5.4  
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6
C h a p t e r S i x  
T R O U B L E S H O O T I N G  
This section describes Troubleshooting for  
the following areas:  
Clearing Jams  
LCD Display Error Messages  
Print Quality Problems  
Refer to the specific subsection for a  
description of the problem and associated  
solutions.  
6
U s e r G u i d e  
6.1  
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C L E A R I N G J A M S  
Clearing Jams  
If a document jams while you are sending  
it, DOCUMENT JAM appears in the  
display. Do not pull the document out of  
the slot or you may damage your machine.  
ꢁꢄꢈꢉꢊꢋꢌꢍꢎꢏꢐꢊ  
ꢏꢐꢌꢑꢇꢒꢑꢇꢒꢒꢒꢎꢓꢆꢒꢒꢔꢂ  
Open the control panel by pulling lightly  
on the Control Panel cover.  
1
Carefully remove the jammed document.  
Close the control panel firmly until it  
clicks into place.  
2
By carefully selecting paper type and  
loading paper properly, you should be able  
to avoid most paper jams. If paper jams  
occur, an error message appears in the  
display. To avoid tearing paper, pull the  
jammed paper out gently and slowly.  
6.2  
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P A P E R J A M S I N T H E P A P E R F E E D A R E A  
Paper Jams in the Paper Feed Area  
If a paper jam occurs while you are making a  
copy or receiving a FAX, PAPER JAM appears  
in the LCD display.  
1
ꢅꢋꢕꢎꢏꢐꢊ  
ꢏꢐꢌꢑꢇꢒꢑꢇꢒꢒꢒꢎꢓꢆꢒꢒꢔꢂ  
Remove the stack of copy paper (if necessary).  
2
3
Remove the jammed paper by carefully  
pulling it straight up using both hands.  
6
U s e r G u i d e  
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P A P E R J A M S I N T H E P A P E R F E E D A R E A  
After you remove the jammed paper, reload  
the stack of copy paper back into the  
Automatic Paper Feeder with the print side  
facing you. Adjust the paper guides to match  
the width of the paper.  
4
6.4  
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P A P E R J A M S I N T H E P R I N T E R O U T P U T A R E A  
Paper Jams in the Printer Output Area  
If the paper jams as it exits to the printer exit  
tray and most of the paper is visible, pull the  
paper straight out using both hands.  
Caution: If there is resistance when you pull  
the paper, and it does not move easily when  
you pull, stop pulling. Continue with the  
next section, Paper Jams Inside the  
Machine.  
6
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P A P E R J A M S I N S I D E T H E M A C H I N E  
Paper Jams Inside the Machine  
Pull the cover release buttons toward you to  
open the cover.  
1
Remove the Laser Printer Cartridge by lifting  
it carefully by the handle.  
2
Warning: The Fuser is hot. Use caution  
when removing the jammed paper.  
6.6  
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P A P E R J A M S I N S I D E T H E M A C H I N E  
Using both hands, gently pull the paper toward  
you.  
3
Check that there is no other paper jammed  
inside the printer.  
4
Reinstall the Laser Printer Cartridge.  
Close the front cover.  
5
6
6
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T I P S F O R A V O I D I N G P A P E R J A M S  
Tips for Avoiding Paper Jams  
By carefully selecting print materials and  
loading them properly, you should be able  
to avoid most paper jams. If jams do  
occur, follow the steps outlined in  
Clearing Jams in the electronic User  
Guide. If jams occur frequently, make  
sure that you are following these tips to  
avoid jams.  
Follow the procedures in Loading Paper  
in the electronic User Guide to load  
paper properly. Make sure the adjustable  
paper guides are positioned correctly.  
Do not overload the paper. Never exceed  
the maximum capacity of 150 sheets of  
paper in the Automatic Paper Feeder.  
Flex, fan, and straighten paper before  
loading it.  
Do not load wrinkled, creased, damp, or  
highly curled paper.  
Do not mix paper types.  
Use only recommended print paper.  
Ensure that the recommended print side  
is facing up when loading paper into the  
feeder.  
Store print materials in an acceptable  
environment.  
6.8  
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L C D D I S P L A Y E R R O R M E S S A G E S  
LCD Display Error Messages  
L C D D i s p l a y  
M e a n i n g  
S o l u t i o n  
RETRY REDIAL?  
The machine is waiting  
for the programmed  
interval to  
automatically redial a  
previously busy station.  
You can press Start to  
immediately redial, or  
Stop to cancel the  
redial operation.  
COMM. ERROR  
INCOMPATIBLE  
There is a fax  
communications  
problem.  
Try faxing again.  
Remote machine did  
not have the requested  
feature, such as Polling.  
The remote machine  
has insufficient  
Confirm the features of  
the remote party’s  
machine.  
memory to complete  
the operation you are  
attempting.  
DOCUMENT JAM  
The document jammed  
in the paper feeder.  
Refer to Clearing Jams  
in the beginning of this  
chapter for instructions  
on how to remove any  
paper jammed in this  
area.  
DOOR OPEN OR NO  
TONER  
The cover is not  
Press down on the  
cover until it clicks in  
place, or install the  
Laser Printer Cartridge  
Refer to page 7.6.  
securely latched, or the  
Laser Printer Cartridge  
is not installed.  
6
U s e r G u i d e  
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L C D D I S P L A Y E R R O R M E S S A G E S  
L C D D i s p l a y  
M e a n i n g  
S o l u t i o n  
GROUP NOT AVAILABLE  
You have tried to select  
a group location where  
only a single location  
number can be used.  
Group Location  
Feature is not available.  
LINE ERROR  
Your machine cannot  
connect with the  
remote site, or it has  
lost contact because of  
a problem on the phone  
line.  
Try again. If the failure  
persists, wait an hour  
or so for the line to  
clear, then try again.  
Turn on ECM mode.  
See User Options in the  
electronic User Guide.  
LOAD DOCUMENT  
MEMORY FULL!  
You have attempted to  
set up a sending  
operation without  
loading a document.  
Load a document and  
try again.  
The machine’s memory  
is full.  
Delete unnecessary  
documents.  
Retransmit after more  
memory becomes  
available.  
Split the transmission  
into more than one  
operation.  
NO ANSWER!  
The remote machine  
has not answered and  
all redial attempts have  
been made.  
Try again. Make sure  
the remote machine is  
operational.  
6.10  
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L C D D I S P L A Y E R R O R M E S S A G E S  
L C D D i s p l a y  
M e a n i n g  
S o l u t i o n  
NO. NOT ASSIGNED  
The Speed Dial location  
you tried to use has no  
number assigned to it.  
Assign the number to a  
Speed Dial button and  
try again. Refer to the  
Install Guide or  
electronic User Guide  
for more information  
NO PAPER  
The paper feed tray is  
empty.  
Ensure that at least 10  
sheets are loaded  
unless using the  
manual paper feeder.  
Reload the paper,  
making sure that it is  
not damp, and that  
paper edges are straight  
and undamaged.  
OVERHEAT  
The machine  
overheated.  
Wait until it cools  
down. If you cannot  
solve the problem,  
please call Xerox  
Service.  
PAPER JAM 0  
PAPER JAM 1  
Paper jammed in paper  
feed area.  
Press the Stop button  
and clear the jam.  
Refer to Clearing Jams  
on page 6.2.  
Paper jammed inside  
the unit.  
Clear the jam. Refer to  
Clearing Jams on page  
6.2. Make sure that the  
paper edges are not  
damaged.  
6
U s e r G u i d e  
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L C D D I S P L A Y E R R O R M E S S A G E S  
L C D D i s p l a y  
M e a n i n g  
S o l u t i o n  
PAPER JAM 2  
The jammed paper is  
still inside the unit.  
Clear the jam.  
Make sure that the  
paper edges are not  
damaged.  
Ensure that the exit  
guides are latched on  
both sides. Refer to  
Clearing Jams on page  
6.2.  
POLLING ERROR  
The remote fax  
The remote operator  
should know in  
machine you want to  
poll is not ready to  
respond to your poll.  
When setting up to poll  
another fax machine,  
you have used an  
advance that you are  
polling and have their  
fax unit loaded with the  
original document.  
Enter the correct poll  
code.  
incorrect poll code.  
POWER FAILURE  
A power failure  
occurred.  
If there are documents  
stored in memory, a  
Power Failure Report  
will be printed  
automatically when the  
power is restored.  
WARMING UP  
PLEASE WAIT  
The machine is  
warming up and is not  
ready.  
Wait until the machine  
is ready (Standby).  
6.12  
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P R I N T Q U A L I T Y P R O B L E M S  
Print Quality Problems  
S y m p t o m  
C a u s e a n d S o l u t i o n  
The page is white or the  
printout is too light to  
read.  
Toner is low or empty. Refer to Replacing the  
Laser Printer Cartridge in the electronic User  
Guide.  
Ensure that the sealing tape is removed from  
the cartridge. Refer to the Install Guide.  
Irregular faded patches of  
print appear.  
There is a paper quality problem. Use only  
paper that meets the specifications required by  
the printer.  
Toner may be unevenly distributed. Remove the  
Laser Printer Cartridge and shake it gently to  
evenly distribute the toner. Re-install the image  
cartridge.  
Ensure that the sealing tape is removed from  
the cartridge. Refer to the Install Guide.  
Black staining on prints.  
There is a paper quality problem. Use only  
paper that meets printer specifications.  
A Laser Printer Cartridge from another Xerox  
printer has been installed. Always use the same  
Laser Printer Cartridge with the same printer.  
Using a cartridge that has already been used in  
another printer may not give satisfactory results.  
Black streaks or ghost  
images on printouts.  
Clean the drum. Refer to Cleaning the Drum on  
page 7.9.  
Character voids.  
The paper may be too dry. Try printing with a  
different batch of paper. Always store paper in  
its original sealed package.  
6
U s e r G u i d e  
6.13  
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P R I N T Q U A L I T Y P R O B L E M S  
S y m p t o m  
C a u s e a n d S o l u t i o n  
Background scatter on  
printed pages.  
The paper may be too damp. Try printing with a  
different batch of paper. Always store paper in  
its original sealed package. Do not open  
packages of paper until necessary so that the  
paper does not absorb too much moisture from  
the air.  
You may be printing on uneven surfaces. If  
printing envelopes, change your printing layout  
to avoid printing over areas that have  
overlapping seams on the reverse side.  
Missing characters.  
The paper may be too damp. Try printing with a  
different batch of paper. Always store paper in  
its original sealed package. Do not open  
packages of paper until necessary so that the  
paper does not absorb too much moisture from  
the air.  
Back of printout is dirty.  
Faded graphics.  
The transfer roller may be dirty. Print a few  
blank pages to clean the transfer roller.  
Toner may be low. Remove the Laser Printer  
Cartridge and shake it gently to evenly distribute  
the toner. Reinstall the Laser Printer Cartridge.  
Replace the Laser Printer Cartridge. Have a  
spare Laser Printer Cartridge ready to replace  
the empty one.  
Vertical streaks  
Perform shading adjustment. See Adjust  
Shading in the electronic User Guide.  
6.14  
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7
C h a p t e r S e v e n  
M A I N T E N A N C E  
Clearing Memory  
You can selectively clear information stored  
in your machine’s memory.  
Press the Menu  
and  
button. Then press  
.
The MEMORY CLEAR ITEM appears on the  
display. Use the Up and Down  
buttons to scroll through the list of options.  
1
ꢊꢋꢊꢄꢕꢖꢎꢈꢗꢋꢐꢕꢎꢀꢍꢋꢊꢎꢘꢆꢑꢙꢚ  
7
U s e r G u i d e  
7.1  
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M E M O R Y C L E A R I T E M S  
Memory Clear Items  
Select the memory item you want to clear by  
pressing the Up or Down button  
repeatedly until the item to be cleared is  
blinking.  
SYSTEM ID  
The System ID number  
2
and name are cleared  
from the machine’s  
memory.  
SYSTEM DATA  
Restores user-selectable  
options to the default  
value.  
PHONEBK/  
MEMORY  
Clears the Speed Dial, or  
Group Dial numbers  
stored in memory. All  
the Scheduled Job  
operations you have  
reserved are also  
canceled.  
TX-RX  
JOURNAL  
Clears all records of  
transmissions and  
receptions.  
Press the Start  
button.  
3
4
ꢐꢕꢋꢎꢖꢄꢉꢎꢛꢉꢕꢋꢜ  
ꢆꢝꢖꢋꢛꢎꢇꢝꢌꢄꢎ  
ARE YOU SURE? appears in the LCD display.  
Press  
to confirm, then press the Start  
button. The selected memory is  
cleared.  
Press  
to return the machine to Standby.  
7.2  
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C L E A N I N G T H E D O C U M E N T S C A N N E R  
Cleaning the Document Scanner  
To keep your machine working properly,  
occasionally clean the white roller, Automatic  
Document Feeder (ADF) rubber, and the  
scanning glass. If they are dirty, documents  
sent to another fax machine may not be clear.  
Open the Control Panel by pulling lightly on  
the Control Panel Cover assembly.  
1
2
Disassemble the white roller as follows:  
Both ends of the white roller have plastic  
bushings that are used to secure the  
roller in the machine. Pull the two  
bushings slightly inward.  
Rotate the bushings until they reach a  
vertical position.  
Pull the roller upward and out of the  
machine.  
Wipe the roller surface with a soft cloth  
dampened with water.  
3
7
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7.3  
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C L E A N I N G T H E D O C U M E N T S C A N N E R  
Using a cotton swab or a soft dry cloth, clean  
the ADF rubber piece.  
4
Carefully wipe the scanning glass with a soft,  
dry cloth. If the glass is very dirty, first wipe it  
with a slightly dampened cloth, then with a  
dry cloth. Be very careful not to scratch the  
glass surface.  
5
Replace the roller by performing steps one and  
two in reverse order.  
6
7.4  
U s e r G u i d e  
390ug.bk Page 5 Friday, April 28, 2000 12:13 PM  
C L E A N I N G T H E D O C U M E N T S C A N N E R  
Close the control panel firmly until it clicks  
into place.  
7
Perform shading adjustment. See Adjust  
Shading in the electronic User Guide.  
8
7
U s e r G u i d e  
7.5  
390ug.bk Page 6 Friday, April 28, 2000 12:13 PM  
R E P L A C I N G T H E L A S E R P R I N T E R C A R T R I D G E  
Replacing the Laser Printer Cartridge  
Pull the cover release buttons toward you to  
open the cover.  
1
Remove the empty Laser Printer Cartridge by  
lifting it carefully by the handle. Follow the  
instructions printed on the cartridge box to  
recycle the used cartridge.  
2
7.6  
U s e r G u i d e  
390ug.bk Page 7 Friday, April 28, 2000 12:13 PM  
R E P L A C I N G T H E L A S E R P R I N T E R C A R T R I D G E  
Unwrap a new Laser Printer Cartridge.  
3
Carefully remove the sealing tape.  
4
Shake the Laser Print Cartridge as shown five  
or six times, then from side to side, to  
distribute the toner evenly.  
5
7
U s e r G u i d e  
7.7  
390ug.bk Page 8 Friday, April 28, 2000 12:13 PM  
R E P L A C I N G T H E L A S E R P R I N T E R C A R T R I D G E  
Locate the cartridge slots inside the printer,  
6
one on each side. Grasp the handle; slide the  
Laser Printer Cartridge down between the  
cartridge slots until it drops into place.  
Close the cover firmly. Ensure that both side  
buttons have clicked into place.  
7
7.8  
U s e r G u i d e  
390ug.bk Page 9 Friday, April 28, 2000 12:13 PM  
C L E A N I N G T H E D R U M  
Cleaning the Drum  
If print output quality decreases due to the  
presence of black streaks or ghost images  
appearing on printouts, drum cleaning should  
be performed as an attempt to rectify the  
problem.  
Press the Menu  
button.  
1
2
Enter  
ꢀꢀ  
ꢈꢗꢋꢐꢌꢎꢁꢕꢉꢊꢜ  
ꢆꢝꢖꢋꢛꢎꢇꢝꢌꢄ  
CLEAN DRUM ? appears in the LCD display.  
Press the START  
button. The LCD  
3
display shows drum cleaning is underway.  
CLEANING DRUM  
PLEASE WAIT  
The WorkCentre 390 outputs a single  
sheet of paper containing any excess  
toner removed from the drum.  
7
U s e r G u i d e  
7.9  
390ug.bk Page 10 Friday, April 28, 2000 12:13 PM  
7.10  
U s e r G u i d e  
Chap8.fm Page 1 Tuesday, May 2, 2000 8:39 AM  
I N D E X  
I n d e x  
U S E R G U I D E  
8
This is a comprehensive index that  
incorporates all three manuals -- the UG,  
the EUG, and the IG. Each entry lists the  
manual in which you will find the required  
information.  
The EUG was provided to you on your  
WorkCentre 390 CD-ROM. To access the  
EUG from your computer, begin at the  
Start menu:  
Start Programs Xerox WorkCentre  
390 e-UG  
For a quick review of where you can locate  
information, refer to Where Do I Find It in  
the beginning of this manual.  
U s e r G u i d e  
I-1  
Chap8.fm Page 2 Tuesday, May 2, 2000 8:39 AM  
I N D E X  
256 Colors, EUG  
B
Basic Tab, EUG  
256 Colors, EUG  
A
A Standby Operation, EUG  
About Tab, EUG  
AC Power Cord, IG 1.2, 1.4  
Descreen, EUG  
Gray 256 Scales, EUG  
Halftone B/W, EUG  
Image Type, EUG  
Lineart BIW, EUG  
Reduce/Enlarge, EUG  
Resolution, EUG  
True Color RGB, EUG  
Being Polled By a Remote Machine, EUG  
Blinking Cursor, UG 1.9  
Blur, EUG  
How to Connect to Computer,  
IG 1.4  
AC Power Cord, EUG  
Adding Documents to a Standby Operation,  
EUG  
Adding Documents to the Job to be Polled,  
EUG  
ADF, EUG  
Adjust Shading, EUG  
Blur More, EUG  
Buttons, EUG  
Adjustable Contrast, EUG  
Adjusting Paper Guides, UG 1.13  
Adjusting Speaker Volume, EUG  
Advanced Selection, EUG  
Level Adjustment, EUG  
Tonal Map, EUG  
Attach..., EUG  
Collate, EUG  
Contrast, EUG  
Copy Mode, EUG  
Exit, EUG  
Always Expand, EUG  
ANS/FAX Mode, EUG  
Fax Resolution, EUG  
Go, EUG  
Answer on Ring, EUG  
Application Features, EUG  
Installation, EUG  
Information, EUG  
Keep, EUG  
Keep..., EUG  
Phonebook, EUG  
Menu, EUG  
Receiving Faxes with, EUG  
Troubleshooting, EUG  
Attach... Button, EUG  
Auto Journal, EUG  
Automatic Document Feeder, EUG  
Automatic Paper Feeder, EUG  
Automatic Redial, EUG  
Avoiding Paper Jams, UG 6.8  
Navigator, EUG  
Number, EUG  
On-Hook Dial, EUG  
Pause/Redial, EUG  
Phonebook, EUG  
Prescan, EUG  
Print, EUG  
QuickFax, EUG  
Receive Mode, EUG  
Reduce/Enlarge, EUG  
IG = Install Guide  
UG = User Guide EUG = Electronic User Guide  
I-2  
U s e r G u i d e  
Chap8.fm Page 3 Tuesday, May 2, 2000 8:39 AM  
I N D E X  
Reports, EUG  
Route, EUG  
Scan, EUG  
Search, EUG  
Select, EUG  
Send Options, EUG  
Start, EUG  
Cleaning the Document Scanner, UG 7.3  
Clearing Document Jams, UG 6.9  
Clearing Jams, UG 6.2, 6.9  
Clearing Memory, EUG  
Clock Mode, EUG  
Collate Button, UG 1.4  
Collate Button, EUG  
Stop, EUG  
Stop/Hold, EUG  
Collation, UG 2.2, 2.5  
Collation, EUG  
Up, Down, Left, Right, EUG  
Viewer, EUG  
Waste, EUG  
Color Channel, EUG  
Confirming Fax Transmission, UG 3.4  
Confirming Transmission, EUG  
Contrast, EUG  
Contrast Button, UG 1.5  
Contrast Button, EUG  
Contrast, Adjusting the, UG 2.1  
Control Locations and Functions, EUG  
Front View, EUG  
Inside, EUG  
Rear View, EUG  
Control Locations and Functions, UG 1.1,  
1.4  
Control Panel, Using, UG 1.4  
Control Panel, EUG  
C
Canadian Certification, EUG  
Canceling, EUG  
A Job Already in Memory Which is  
Waiting to be Polled, EUG  
A Standby Operation, EUG  
Transmission, EUG  
Cartridge, IG 1.2, 1.5  
How to Install Laser Printer Cartridge,  
IG 1.5  
CD-ROM (CD), IG iv, 1.1  
Contents of, IG 1.11  
Software Installation, IG 1.11  
Centronics, EUG  
Certification to 1999/5/EC Radio  
Equipment & Telecommunications  
Terminal Equipment Directive, EUG  
Changing Printer Settings, EUG  
In Windows 2000, EUG  
In Windows 95/98, EUG  
In Windows NT 4.0, EUG  
Cleaning, EUG  
Collate Button, EUG  
Contrast Copy Mode Button, EUG  
Exit Button, EUG  
Fax Resolution Button, EUG  
LCD Display, EUG  
Menu Button, EUG  
Navigator Buttons, EUG  
Number Keypad, EUG  
On-Hook Dial Button, EUG  
Pause/Redial Button, EUG  
Receive Mode Button, EUG  
Reduce/Enlarge Button, EUG  
Reports Button, EUG  
The Document Scanner, EUG  
The Drum, EUG  
IG = Install Guide  
UG = User Guide EUG = Electronic User Guide  
U s e r G u i d e  
I-3  
Chap8.fm Page 4 Tuesday, May 2, 2000 8:39 AM  
I N D E X  
Search Button, EUG  
Select Button, EUG  
Speed Dial Button, EUG  
Start Button, EUG  
Stop Button, EUG  
Distinctive Ring Pattern Detection  
(DRPD), EUG  
Document, EUG  
Exit Tray, EUG  
Guides, EUG  
Up, Down, Left, Right Buttons, EUG  
Input Tray, EUG  
Resolution, EUG  
Scanner, EUG  
Copy Button, UG 1.5  
Copy Menu Features, EUG  
Copy Mode Button, EUG  
Copy Resolution, UG 2.3  
Copying, IG 2.2-3  
Tray, EUG  
Document Guides (Paper Guides), IG 1.7,  
2.2, 2.4  
Collating and Sorting Copies, IG 2.3  
How to make a copy, IG 2.2-3  
Using Contrast, IG 2.3  
dpi, EUG  
Drivers, EUG  
DRPD (Distinctive Ring Pattern  
Detection), EUG  
Drum, EUG  
Using Number Keypad, IG 1.8, 1.10, 2.3  
Using the Automatic Feeder, IG 2.2  
Copying, EUG  
Dual, EUG  
Dual Job, EUG  
Cover, IG 1.5, 1.6  
Cover Release Buttons, IG 1.5  
Cover Release Buttons, EUG  
Cover Sheet Options, EUG  
E
ECM Mode, EUG  
Econo Mode, EUG  
Econo Mode Setting, EUG  
Editing Group Numbers, EUG  
Editing Numbers or Names, EUG  
Electricity at Work Regulation, EUG  
EUG (E-UG), IG iv, 1.1  
D
Data Coupler Information, EUG  
Delayed Transmission, EUG  
Delete Button (see Search Button), UG 1.6  
Deleting, EUG  
Accessing, IG iv, 1.11  
Descreen, EUG  
Determining the Reception Mode, EUG  
Dial Button, UG 1.6  
Dial Mode, EUG  
Discard Size, EUG  
Contents of, IG iv, 1.1  
More Information on, IG 2.8  
Paper Guidelines, IG 1.7  
Print Media Specifications, IG 1.7  
Setting the Clock Mode, IG 1.9  
System Setup, IG 1.9  
Display, LCD, UG 1.4  
Distinctive Ring Pattern Detection  
(DRPD), UG 4.6  
Using Copy, Fax, Print and Scan Mode,  
IG 2.1, 2.6  
IG = Install Guide  
UG = User Guide EUG = Electronic User Guide  
I-4  
U s e r G u i d e  
Chap8.fm Page 5 Tuesday, May 2, 2000 8:39 AM  
I N D E X  
Entering Alphanumeric Characters, UG  
Faxing, Automatically, UG 4.3  
1.8-9  
Automatically in ANS/FAX Mode,  
UG 4.5  
Entering Alphanumeric Characters, EUG  
Entering Numbers, EUG  
Erasing Last Fax Data, EUG  
Error Messages, UG 6.9-12  
Exit, EUG  
Exit Button, UG 1.5  
Exit Button, EUG  
Canceling Transmission, UG 3.4  
Confirming Transmission, UG 3.4  
Manual Sending , UG 3.2  
Manually in TEL mode, UG 4.4  
Preparing Documents, UG 3.1  
Receiving, UG 3.1  
EXT. LINE, EUG  
Extension Phone, EUG  
Extension Tray, UG 1.10  
Faxing, EUG  
FCC, EUG  
FCC Regulations, EUG  
Feeding Single Print Media, UG 1.14  
File Size Indicator, EUG  
Filter, EUG  
F
Fax Conversion Dialog Advanced Features,  
EUG  
Fax Mode, EUG  
Fax Resolution, EUG  
Fax Resolution Button, EUG  
Faxing, IG 2.4-5  
Filters Tab, EUG  
Flip Image, EUG  
Invert Image, EUG  
Rotate Image, EUG  
Flip Image, EUG  
Forced Memory, EUG  
Frame Tool, EUG  
Canceling a Fax Transmission, IG 2.5  
Changing the Fax Receive Mode, IG 2.6  
Entering Fax Number, IG 2.5  
EXT. Line Jack, IG 1.4  
Fax Receive Modes, IG 2.6  
ANS/FAX Mode, IG 2.6  
FAX Mode, IG 2.6  
G
Glossary, EUG  
Go Button, EUG  
Gray 256 Scales, EUG  
Group Dialing, EUG  
Grouping Copies, UG 2.5  
TEL Mode, IG 2.6  
Printing a Fax Confirmation, IG 2.5  
Message Confirm, IG 2.5  
Receiving a Fax, IG 2.6  
Reception Mode, IG 2.6  
Sending a Fax manually, IG 2.4-5  
Standby Mode, IG 2.5  
H
H. Reduction (Horizontal), EUG  
Halftone B/W, EUG  
Handset, IG 1.2, 1.4  
Highlight, EUG  
Using Contrast and Resolution,  
IG 2.5  
Home Contrast, EUG  
IG = Install Guide  
UG = User Guide EUG = Electronic User Guide  
U s e r G u i d e  
I-5  
Chap8.fm Page 6 Tuesday, May 2, 2000 8:39 AM  
I N D E X  
Home Resolution, EUG  
Home Resolution and Home Contrast, EUG  
Invert Image, EUG  
ips, EUG  
I
J
IC, EUG  
Jams, UG 6.2  
IEEE Standard 1284 Specifications, IG 1.4  
Image Control Tools, EUG  
File Size Indicator, EUG  
Frame Tool, EUG  
Prescan Button, EUG  
Scan Button, EUG  
Width and Height Indicators, EUG  
Zoom In and Out Tools, EUG  
Image Control Tools, EUG  
Image Quality, EUG  
Avoiding, UG 6.8  
K
Keep, EUG  
Keep Button, EUG  
Keep..., EUG  
Keep... Button, EUG  
Keypad Character Assignments, EUG  
L
Advanced Selection, EUG  
Color Channel, EUG  
Filter, EUG  
Highlight, EUG  
Level Adjustment, EUG  
Midtone, EUG  
Landscape, EUG  
Laser Printer Cartridge, EUG  
LaserFAX, EUG  
Application Features, EUG  
Installation, EUG  
Phonebook, EUG  
Shadow, EUG  
Tonal Map, EUG  
Receiving Faxes with, EUG  
Troubleshooting, EUG  
LaserFAX Application Toolbar Features,  
EUG  
LaserFAX Lite, EUG  
Last Fax Data, EUG  
Erasing from Memory, EUG  
Printing, EUG  
Reprint, EUG  
LCD, EUG  
LCD Display, IG 1.8-10, 2.2-6  
LCD Display, UG 1.4  
Display Error Messages, UG 6.9-12  
LCD Display, EUG  
Image Quality Tab (printing), EUG  
Windows 95/98, EUG  
Windows NT 4.0, Windows 2000, EUG  
Image Quality Tab (scanning), EUG  
Image Type, EUG  
Index, EUG  
Index, UG 8.1  
Information, EUG  
Information Button, EUG  
Install for PC Printing, Scanning and  
Faxing, IG 1.11  
Installing Software, EUG  
Installing the Laser Printer Cartridge, EUG  
Introduction, EUG  
IG = Install Guide  
UG = User Guide EUG = Electronic User Guide  
I-6  
U s e r G u i d e  
Chap8.fm Page 7 Tuesday, May 2, 2000 8:39 AM  
I N D E X  
Level Adjustment, EUG  
Lineart B/W, EUG  
Multiple Copies, EUG  
Loading Envelopes, UG 1.11-12  
Loading Paper, EUG  
Using the Automatic Paper Feeder,  
EUG  
Using the Manual Paper Feeder, EUG  
Loading Transparencies, UG 1.10-12  
Local ID, EUG  
N
Navigation Controls, IG 1.8  
Navigator Buttons, EUG  
No Filter, EUG  
Number Keypad, IG 1.8-10, 2.3, 2.5  
Number Keypad, UG 1.4, 1.7-8  
Number Keypad, EUG  
Location, EUG  
LPTl, EUG  
O
M
On/Off Line, EUG  
On-Hook Dial, EUG  
On-Hook Dial Button, UG 1.6  
On-Hook Dial Button, EUG  
OS, EUG  
Maintenance, IG 1.1  
Maintenance, EUG  
Making a Copy, UG 2.1  
Making a Copy, EUG  
Making a Quick Copy, EUG  
Making Multiple Copies, UG 2.1, 2.5  
Manual Faxing, EUG  
Manual Paper Feeder, UG 1.14  
Manual Paper Feeder, EUG  
MB, EUG  
P
Pagis Pro, EUG  
Paper Guidelines, UG 1.14  
Paper Guidelines, EUG  
Paper Guides, UG 1.14-15  
Adjusting, UG 1.13  
Paper/Output Tab, EUG  
Windows 95/98, EUG  
Windows NT 4.0, Windows 2000, EUG  
Paper Size, EUG  
Parallel Cable, EUG  
Parallel interface port, EUG  
Pause, EUG  
Pause Button, UG 1.6  
Pause/Redial Button, EUG  
PC Cable, EUG  
Memory, EUG  
Clearing, EUG  
Memory Clear Items, UG 7.2  
Memory Transmission, EUG  
Menu Button, UG 1.5  
Menu Button, EUG  
Message, EUG  
Message Conf., EUG  
Midtone, EUG  
mm, EUG  
MMDDYY, EUG  
Moving the Cursor, UG 1.9  
Multi-Address Transmission, EUG  
PC Fax Reception, EUG  
PC Faxing, EUG  
IG = Install Guide  
UG = User Guide EUG = Electronic User Guide  
U s e r G u i d e  
I-7  
Chap8.fm Page 8 Tuesday, May 2, 2000 8:39 AM  
I N D E X  
PC Parallel Cable (Parallel Cable), IG 1.2,  
1.4  
Printing a Document, EUG  
Printing Documents, UG 5.2-3  
Printing Last Fax Data, EUG  
Printing Reports, EUG  
How to Connect to Computer, IG 1.4  
USB Cable, IG 1.4  
Phonebook Button, EUG  
Polling, EUG  
Priority Transmission, EUG  
Polling One or More Remote Machines,  
EUG  
Portrait, EUG  
Q
QuickFax Button, EUG  
Power Save, EUG  
Power Saving, EUG  
R
Preparing Documents for Faxing, EUG  
Prescan Button, EUG  
Preview Window, EUG  
Image Control Tools, EUG  
Print, EUG  
Print Button, EUG  
Print Density, EUG  
Print Media Specifications, EUG  
Print Quality Problems, UG 6.13  
Printer Driver, EUG  
Printer Exit Tray, EUG  
Printer Settings, EUG  
Accessing and changing in Windows  
2000, EUG  
Radio Frequency Emissions, EUG  
RAM, EUG  
Receive Mode, EUG  
Receive Mode Button, UG 1.4, 4.4  
Receive Mode Button, EUG  
Receiving a Fax, EUG  
Receiving a Fax Too Light to Read, EUG  
Receiving a Fax When the Machine is Out  
of Paper, EUG  
Receiving Automatically, EUG  
in ANS/FAX Mode, EUG  
in FAX Mode, EUG  
in TEL/FAX Mode, EUG  
Receiving Faxes with LaserFAX, EUG  
Receiving Manually in TEL Mode, EUG  
Reception Modes, UG 4.1  
Reception Modes, EUG  
Recipient, EUG  
Redial, EUG  
Redial Button, UG 1.6  
Redial Interval, EUG  
Redial Memory, EUG  
Redial Term, EUG  
Redial Try, EUG  
Redials, EUG  
Reduce/Enlarge Button, UG 1.4  
Accessing and changing in Windows  
95/98, EUG  
Accessing and changing in Windows  
NT 4.0, EUG  
Printing, IG 2.7  
Application Software, IG 2.7  
How to, IG 2.7  
Print Driver, IG 2.7  
Print Quality, IG 2.5  
Print Quality Functions, IG 1.8  
Printer Cartridge, IG 1.2, 1.4-5  
Printing a Fax Confirmation, IG 2.5  
Printing a System Data List, IG 1.12  
IG = Install Guide  
UG = User Guide EUG = Electronic User Guide  
I-8  
U s e r G u i d e  
Chap8.fm Page 9 Tuesday, May 2, 2000 8:39 AM  
I N D E X  
Reduce/Enlarge, EUG  
Copying, EUG  
Halftone B/W, EUG  
Image Type, EUG  
Lineart B/W, EUG  
True Color, RGB, EUG  
Scanning, EUG  
Reduce/Enlarge Button, EUG  
Remote Code, EUG  
REN, EUG  
Report, UG 1.6  
Reports, EUG  
Scanner Control Tabs, EUG  
Scanning, IG 1.11, 2.7-8  
Installation of Software Application,  
IG 1.11  
Help List, EUG  
Journal, EUG  
ScanSoft Pagis Pro, IG  
iv, 1.11, 2.7-8  
Multi-Communication, EUG  
Phone Book, EUG  
Schedule Job, EUG  
System List, EUG  
TX Confirm, EUG  
Reports Button, EUG  
Reprint, EUG  
Resolution, EUG  
Resolution Button, UG 1.4  
Restore Last Cover Sheet, EUG  
RGB, EUG  
Ringer Volume, EUG  
Rotate Image, EUG  
Route, EUG  
Route Button, EUG  
RTI, EUG  
Scansoft Textbridge Pro, IG  
iv, 1.11, 2.7-8  
How to Scan, IG 2.7  
Scanning, UG 5.4  
Scanning, EUG  
Advanced Selection, EUG  
Color Channel, EUG  
Descreen, EUG  
Highlight, EUG  
Image Quality Tab, EUG  
Level Adjustment, EUG  
Midtone, EUG  
Overview, EUG  
Preview Window, EUG  
Reduce/Enlarge, EUG  
Resolution, EUG  
RX POLL, EUG  
RX Reduction, EUG  
Scanner Control Tabs, EUG  
Shadow, EUG  
Starting the TWAIN Scanner  
Application, EUG  
S
Starting the TWAIN Scanner from  
another application, EUG  
Starting the TWAIN Scanner from  
Pagis Pro, EUG  
Starting the TWAIN Scanner from  
Textbridge Pro, EUG  
Tonal Map, EUG  
Safety and Legal Requirements for the UK,  
EUG  
Safety Notes, EUG  
Scan Button, EUG  
Scan Mode, EUG  
256 Colors, EUG  
Gray 256 Scales, EUG  
IG = Install Guide  
UG = User Guide EUG = Electronic User Guide  
U s e r G u i d e  
I-9  
Chap8.fm Page 10 Tuesday, May 2, 2000 8:39 AM  
I N D E X  
TWAIN Scanner Help, EUG  
TWAIN Scanner Program, EUG  
TWAIN Scanner Window, EUG  
ScanSoft Pagis Pro, IG iv  
Installation of, IG 1.11  
Scanning, IG 2.7  
Specific Information on, IG 2.8  
ScanSoft Textbridge Pro, IG iv  
Installation of, IG 1.11  
Scanning, IG 2.7  
Specific Information on, IG 2.8  
Search Button, UG 1.6  
Search Button, EUG  
Searching for a Number in Memory, EUG  
Searching by the First Letter, EUG  
Searching Sequentially through  
Memory, EUG  
Send Header Requirements, EUG  
Send Options Button, EUG  
Sending a Fax, EUG  
After Talking, EUG  
Manually, EUG  
Using a Speed Dial Number, EUG  
With LaserFAX Lite, EUG  
Service, EUG  
Setting an Option, EUG  
Setting Document Resolution and  
Contrast, EUG  
Setting the Clock Mode, EUG  
Setting the Date and Time, EUG  
Setting the Number of Copies, UG 2.4  
Setting the System ID (Your Number and  
Name), EUG  
Setting up Your Machine, EUG  
Document Exit Tray, EUG  
Document Input Tray, EUG  
Printer Exit Tray, EUG  
Shadow, EUG  
Select Button, UG 1.5  
Select Button, EUG  
Select Language, EUG  
Selectable Options, EUG  
Answer on Ring, EUG  
Auto Journal, EUG  
Sharpen, EUG  
Sharpen More, EUG  
Dial Mode, EUG  
Discard Size, EUG  
DRPD (Distinctive Ring Pattern  
Detection), EUG  
ECM Mode, EUG  
Software, EUG  
Sorting Copies, UG 2.5  
Sound Control, EUG  
Special Characters, UG 1.8  
Specifications, EUG  
H. Reduction, EUG  
Message Conf., EUG  
Paper Size, EUG  
Speed Button, UG 1.6  
Speed Dial Button, EUG  
Speed Dialing, EUG  
Power Save, EUG  
Redial Interval, EUG  
Stand-Alone Faxing, EUG  
Start Button, IG 1.8  
Redials, EUG  
Remote Code, EUG  
Start Button, UG 1.6  
Start Button, EUG  
RX Reduction, EUG  
Send from Memory, EUG  
Stop Button, IG 1.8  
Stop, EUG  
IG = Install Guide  
UG = User Guide EUG = Electronic User Guide  
I-10  
U s e r G u i d e  
Chap8.fm Page 11 Tuesday, May 2, 2000 8:39 AM  
I N D E X  
Stop Button, UG 1.6  
Stop Button, EUG  
Stop/Hold Button, EUG  
True Color, EUG  
TWAIN-compliant image setting  
application, IG 2.7-8  
Storing a Number for Speed Dialing, EUG  
Storing Speed Dial Numbers for Group  
Dialing, EUG  
Subject, EUG  
Supplies, EUG  
System ID, IG 1.10  
System Number, IG 1.10  
System Name, IG 1.10  
System ID, EUG  
System Reports, EUG  
System Setup, EUG  
TWAIN Scanner Application, EUG  
Starting from another TWAIN-  
compliant application, EUG  
Starting from Pagis Pro, EUG  
Starting from TextBridge Pro, EUG  
TX POLL, EUG  
U
UK Requirements/Regulations, EUG  
Electricity at Work Regulation, EUG  
Safety and Legal Requirements, EUG  
Uninstalling Software, EUG  
Unpacking, EUG  
T
TEL LINE, EUG  
TEL Mode, EUG  
USB Cable, EUG  
USB Port, EUG  
Receiving Manually, EUG  
TEL/FAX Mode, EUG  
Receiving Automatically, EUG  
Telephone Line, EUG  
Telephone Line Cord, IG 1.2, 1.4  
How to Connect to Computer, IG 1.4  
TEL Line, IG 1.4  
UG, IG iv, 1.1  
User Options (System Data), EUG  
Using the Automatic Paper Feeder, UG 1.10  
Using the Control Panel, UG 1.4  
Using the Number Keypad, UG 1.7-9  
EXT Line, IG 1.4, 2.6  
TextBridge, EUG  
Tonal Map, EUG  
Tones, EUG  
Trays, IG 1.2-3, 1.7  
Document Exit Tray, IG 1.2-3  
Document Input Tray, IG 1.2-3  
Extension Tray, IG 1.7  
How to Install, IG 1.3  
Printer Exit Tray, IG 1.2-3  
Troubleshooting, EUG  
Troubleshooting, IG 1.1  
V
View, Front, UG 1.2  
View, Inside, UG 1.3  
View, Rear, UG 1.3  
Viewer Button, EUG  
W
Warranty Card, IG iv  
Waste Button, EUG  
When Printing, UG 5.1-3  
IG = Install Guide  
UG = User Guide EUG = Electronic User Guide  
U s e r G u i d e  
I-11  
Chap8.fm Page 12 Tuesday, May 2, 2000 8:39 AM  
I N D E X  
Width and Height Indicators, EUG  
Windows 2000, IG 1.4, 1.11  
Windows 98, IG 1.4, 1.11  
WorkCentre 390 TWAIN Scanner Program,  
EUG  
X
Xerox Label, EUG  
Z
Zoom In and Out Tools, EUG  
IG = Install Guide  
UG = User Guide EUG = Electronic User Guide  
U s e r G u i d e  
I-12  

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