Xerox 701p42722 En User Manual

CopyCentre  
WorkCentre  
C118  
M118/M118i  
System  
Administration  
Guide  
701P42722_EN  
Table of Contents  
Table of Contents  
Xerox CopyCentre/WorkCentre 118 System Administration Guide  
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Xerox CopyCentre/WorkCentre 118 System Administration Guide  
Table of Contents  
Xerox CopyCentre/WorkCentre 118 System Administration Guide  
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HTTP ...............................................................................................104  
12 E-mail ..................................................................................................105  
Mail Notice Service..........................................................................105  
Information Checklist............................................................................105  
E-mail Environments............................................................................106  
Test E-mail ......................................................................................109  
13 Problem Solving.................................................................................111  
Problem Solving Procedures................................................................111  
Problems using a NetWare Environment.............................................112  
Problems using an SMB Environment .................................................117  
Problems using a UNIX Environment...................................................119  
Problems using a Windows Environment.............................................121  
Problems using EtherTalk....................................................................124  
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Xerox CopyCentre/WorkCentre 118 System Administration Guide  
Table of Contents  
Problem using Mail Notice Service.......................................................127  
Terms Defined......................................................................................129  
15 Index....................................................................................................133  
Xerox CopyCentre/WorkCentre 118 System Administration Guide  
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Xerox CopyCentre/WorkCentre 118 System Administration Guide  
1 Before Using the Machine  
Welcome to the Xerox family of CopyCentre/WorkCentre products.  
This System Administration Guide provides detailed information, technical  
specifications and procedures for using the integral features of the machine.  
Xerox Welcome Center  
If you need assistance during or after product installation, visit the Xerox web site for  
on-line solutions and support.  
If you require further assistance, contact our experts at the Xerox Welcome Center. A  
local representative telephone number may have been provided when the product was  
installed. For convenience and future reference, please record the telephone number  
in the space below.  
Welcome Center or local representative telephone number:  
#
Xerox US Welcome Center:  
1-800-821-2797  
Xerox Canada Welcome Center: 1-800-93-XEROX (1-800-939-3769)  
When you call the Welcome Center you will need the serial number which is located on  
the left side of the machine behind Cover A, as shown in the diagram.  
For your convenience, record the serial number in the space below.  
Serial Number:  
Keep a record of any error messages. This information helps us solve problems faster.  
Xerox CopyCentre/WorkCentre 118 System Administration Guide  
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1 Before Using the Machine  
Conventions  
This section describes the conventions used throughout this System Administration  
Guide. In this guide, you will find that some terms are used interchangeably:  
• Paper is synonymous with media.  
• Document is synonymous with original.  
• Xerox CopyCentre/WorkCentre 118 is synonymous with the machine.  
Key Operator  
Key Operator describes the person who is responsible for hardware maintenance.  
Orientation  
Orientation is used to mean the direction of images on the page. When the image is  
upright, the paper (or other media) can be either long edge feed or short edge feed.  
Long Edge Feed (LEF)  
When loading documents long edge feed into the document feeder, load with one of  
the long edges facing into the document feeder. The short edges appear at the top and  
bottom of the paper, facing the front and back of the document feeder. When loading  
paper long edge feed into a paper tray, place the paper with one of the long edges on  
the left hand side and one of the short edges toward the front of the tray.  
Short Edge Feed (SEF)  
When loading documents short edge feed into the document feeder, load with one of  
the short edges facing into the document feeder. The long edges appear on the top and  
bottom of the paper, facing the front and back of the document feeder. When loading  
paper short edge feed into a paper tray, place the paper with one of the short edges on  
the left-hand side and one of the long edges toward the front of the tray.  
LEF Orientation  
SEF Orientation  
Paper feed direction  
Paper feed direction  
Text in [Square Brackets]  
Indicate that these are names of the screens, tabs, buttons, features and option  
categories on the screen. They are also used when referring to file and folder names  
on a PC.  
For example:  
• Select [Original Type] on the [Image Quality] screen.  
• Select [Save].  
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Xerox CopyCentre/WorkCentre 118 System Administration Guide  
 
Related Information Sources  
Text in <Angle Brackets>  
Indicate that these are names of the hard buttons, numeric or symbol buttons, lights on  
the control panel or symbols on the power switch label.  
For example:  
• Press the switch to the <I> position to switch the machine on.  
• Press the <Log In/Out> button on the control panel.  
Italic Typeface  
The Italic Typeface is used to indicate references to other sections and chapters.  
For example:  
Machine Status – page 20.  
Cautions  
Cautions are statements that suggest the possibility of mechanical damage as a result  
of an action.  
For example:  
CAUTION: Do not connect the network cable to the machine until instructed to  
do so.  
Notes  
Notes are statements that provide additional information.  
For example:  
NOTE: It is recommended that you change the password from the default one. For  
further assistance, contact your Xerox Welcome Center.  
Related Information Sources  
The following additional sources of information are available for the machine.  
• Xerox CopyCentre/WorkCentre 118 Quick Reference Guide  
• Xerox CopyCentre/WorkCentre 118 User Guide  
• The On-line Help system (Print Drivers and CentreWare Utilities)  
• The CentreWare Utilities Documentation (HTML)  
NOTE: The screens shown in this guide apply to a fully configured machine, so they  
may not exactly represent the configuration in use.  
Xerox CopyCentre/WorkCentre 118 System Administration Guide  
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1 Before Using the Machine  
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Xerox CopyCentre/WorkCentre 118 System Administration Guide  
2 Product Overview  
This chapter gives an overview of the features and functions of the machine and  
enables familiarity with the device network installation.  
Detailed information is provided through the following sections.  
System Settings – page 26  
Resident Fonts – page 28  
Identifying the Machine Components  
This machine is a digital device capable of being used for copying, faxing, printing and  
scanning. The following diagram shows the standard components of the machine.  
There are also a number of optional components available. For more information about  
the optional components, refer to the Product Overview chapter of the User Guide, or  
contact your Xerox Sales Representative.  
Document Feeder  
Document Glass  
(under the Document Feeder)  
Control Panel  
Screen  
Center Output Tray  
Duplex Kit (Optional)  
On / Off Switch  
A
D
Connector (LINE)  
Tray 5 (Bypass Tray)  
Connector (TEL)  
B
Tray 1  
Tray 2 (Optional)  
Tray 3 (Optional)  
C
Tray 4 (Optional)  
Front Cover  
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2 Product Overview  
NOTE: Depending on the configuration, the Document Glass Cover is attached  
instead of the Document Feeder. A maximum of three optional paper trays can be  
attached.  
Power On/Off  
Powering On  
Make sure that the machine is connected to a suitable power supply and that the power  
plug is firmly connected to the electrical outlet. For more information, refer to the  
Specifications chapter of the User Guide.  
The machine is ready to make copies about 25 seconds after the power is switched on.  
1. Press the power switch to the <I>  
position.  
NOTE: If the machine does not start up,  
check that the <RESET> button on the side  
of the machine is in the reset position.  
Powering Off  
If the Fax option is installed, make sure that the <Jobs in Memory> indicator on the  
control panel is off before you switch off the machine. If you switch off the machine  
while the <Jobs in Memory> indicator is lit for more than hour, all stored documents will  
be deleted. After charging for 30 hours, the machine is able to keep stored documents  
for an hour.  
NOTE: Wait at least 20 seconds between powering the system on and off. Failure to  
do this could cause damage to the disk.  
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Xerox CopyCentre/WorkCentre 118 System Administration Guide  
         
Cabling  
Cabling  
Interface Ports  
The machine has multiple interface ports as shown in the following diagram.  
Parallel Port  
Ethernet Port  
USB Port  
Ethernet 10BASE-T/100BASE-TX  
The machine is compatible with SMB, LPD, EtherTalk, NetWare, IPP, HTTP, DHCP,  
SMTP, POP, DDNS, RARP, and Port 9100. It supports T connector as a standard  
feature.  
There are three Ethernet interface options available on the screen: 10BASE-T,  
100BASE-TX and AUTO. 10BASE-T and 100BASE-TX support 10 Mbps and 100  
Mbps respectively. When AUTO is selected, the machine detects the communication  
speed automatically when powered on and adjusts its setting accordingly.  
EtherTalk, NetWare, and TCP/IP protocols that use Ethernet can be switched  
automatically according to the applied transmission protocol.  
NOTE: EtherTalk will function when the optional PostScript Kit is installed.  
Parallel (IEEE1284) Host Connection  
One parallel interface is provided for the print use as standard on the machine, which  
enables direct connection to the host computer.  
This high-speed Centronics port, conforming to IEEE1284, allows two-way  
communication between a computer and the machine. Use a full-pitch connector.  
IEEE1284 (that supports nibble and ECP) is supplied for the print use on the standard  
configuration. For data input via Centronics, Adobe Communication Protocol is  
supported. Adobe Communication Protocol is compatible with four modes: Raw,  
Standard, Binary, TBCP.  
NOTE: Adobe Communication Protocol can be set when the PostScript Kit (optional)  
has been installed.  
USB 2.0(Universal Serial Bus)  
USB 2.0 is supported for the print use on the standard configuration and is used as an  
input port for printing data. This is compatible with Full Speed (12 Mbps), and High  
Speed (480 Mbps), but not applied to Low Speed (1.5 Mbps).  
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2 Product Overview  
Modes  
The mode buttons are used to access the screens which allow you to select features,  
monitor the status of jobs and obtain general information about the machine.  
There are six mode buttons on the machine:  
• Copy  
• Fax  
• E-Mail  
• Log In/Out  
• Job Status  
• Machine Status  
NOTE: Depending on the configuration, there may be three mode buttons, the <Log  
In/Out>, <Job Status> and <Machine Status> buttons, on the machine.  
<Job Status> <E-Mail> button <Fax> button <Copy> button  
button  
<Log In/Out> button  
<Machine Status>  
button  
Copy  
Use this button to access the Copy function which is used to make copies. The Copy  
mode contains three screens which provide access to the many Copy features.  
Features such as Reduce/Enlarge, Multiple-Up and Mixed Size Originals are available  
to support all of your copying requirements.  
1. Press the <Copy> button on the control  
panel.  
2. Press the <I> or <J> button to switch  
between screens.  
3. To exit the Copy mode, press another mode button.  
For more information about Copy features, refer to the Copy chapter of the User Guide.  
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Xerox CopyCentre/WorkCentre 118 System Administration Guide  
   
Modes  
Fax  
Use this button to access the optional Fax function which is used to send faxes and  
access functions such as Mailbox and Polling. The Fax mode contains seven screens  
used to access features such as Resolution, Delayed Start and Priority Send.  
1. Press the <Fax> button on the control  
panel.  
2. Press the <I> or <J> button to switch  
between screens.  
3. To exit the Fax mode, press another mode button.  
For more information about Fax features, refer to the Fax chapter of the User Guide.  
E-mail  
Use this button to access the optional E-mail function used for sending e-mails. The E-  
mail mode contains three screens which provide access to the E-mail features.  
Features such as Lighten/Darken, Scan Size and 2 Sided Originals are available to  
support all of your e-mail requirements.  
1. Press the <E-mail> button on the  
control panel.  
2. Press the <I> or <J> button to switch  
between screens.  
3. To exit the E-mail mode, press another mode button.  
For more information about E-mail features, refer to the E-mail chapter of the User  
Guide.  
Log In/Out  
Use this button to log in to the machine as the Key Operator. You can change the  
various default settings and register a destination in the Address book, a Fax Program,  
a Mailbox, or a Bulletin Board.  
When the Auditron feature is enabled, enter the password you need to use the account  
on the screen displayed after pressing the <Log In/Out> button.  
1. Press the <Log In/Out> button on the  
control panel.  
2. Select the required option.  
NOTE: To select System Settings, the Key Operator password is required. The default  
Key Operator password is “11111”.  
For more information, refer to Setup Procedures in the Setups chapter of the User  
Guide.  
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2 Product Overview  
Job Status  
Use this button to view the progress of a job and if necessary, stop and delete the job.  
It can also display the log and detailed information about completed jobs. The latest job  
will be at the top of the list.  
1. Press the <Job Status> button on the  
control panel.  
2. Press the <I> or <J> button to switch  
between screens.  
3. Press the <Job Status> button at any time to exit.  
For more information, refer to the following.  
Current – page 18  
All Jobs – page 18  
Current  
Displays the jobs in progress. You can view the job attributes or delete jobs from this  
screen. Use the <Select> button on the control panel to select a job. If there is no job  
in progress, the following message displays: “No Active Jobs”.  
Stop (Delete)  
Stops the job in progress and deletes it from the queue.  
Details  
Displays the job attributes. The contents of each screen may differ depending on the  
type or status of the job.  
All Jobs  
Displays the jobs waiting or suspended, and all finished jobs in the system.  
The contents of each screen may differ depending on the type or status of the job.  
1. Press the <J> button on the control  
panel.  
2. Select the required option.  
Fax/E-mail  
You can select either [Send] or [Receive] for a fax job, and [Send] for an e-mail job.  
• Send – Displays the fax and e-mail out-going jobs. Select a job from the list using  
the <Select> buttons and select [Details] to view the job attributes on the next  
screen.  
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Modes  
• Receive – Displays the fax in-coming jobs. Select a job from the list using the  
<Select> buttons and select [Details] to view the job attributes on the next screen.  
Print Job  
Displays the print jobs. The suspended and completed jobs are not displayed. Select a  
job from the list using the <Select> buttons and select [Details] to view the job attributes  
on the next screen.  
• Details – Displays the job attributes. You can cancel or eject the job from each  
screen using the [Cancel] or [Eject] options.  
Machine Status  
Use this button to display information about the machine. This button allows you to view  
the billing meter, print lists/reports, check the paper supply, and review the status of  
faults.  
1. Press the <Machine Status> button on  
the control panel.  
Press the <Machine Status> button at  
any time to exit.  
The following icons show the status of print job or consumables.  
– Shows the print job in progress.  
– Shows the error in the print jobs.  
– Shows the toner cartridge needs to be replaced soon.  
– Shows the drum cartridge needs to be replaced soon.  
For more information, refer to the following.  
Report/List (Non-print Jobs) – page 20  
Billing Meter – page 22  
Print Mode – page 23  
Error Information  
This screen allows you to view the date and time of the errors, the error codes and the  
status of each error.  
The contents of each screen may differ depending on the type or status of the job.  
1. Select [Error Information] on the  
[Machine Status] screen using the  
<Select> button.  
2. Press the <Enter> button.  
3. Press the <I> or <J> button to switch between screens.  
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2 Product Overview  
Non-print  
Displays the error information for all jobs except print jobs. Select a job from the list  
using the <Select> buttons and select [Details] to view the job attributes on the next  
screen.  
Print Job  
Displays the error information of print jobs. Select a job from the list using the <Select>  
buttons and select [Details] to view the job attributes on the next screen.  
Consumables  
This screen allows you to check the status of cartridges.  
1. Select [Consumables] on the [Machine  
Status] screen using the <Select>  
button.  
2. Press the <Enter> button.  
Toner Cartridge  
Displays the remains of the toner cartridge with three levels.  
Drum Cartridge  
Displays the remains of the drum cartridge with three levels.  
Report/List (Non-print Jobs)  
This screen allows you to print various reports and lists for each non-print jobs.  
1. Select [Report/List] on the [Machine  
Status] screen using the <Select>  
button.  
2. Press the <Enter> button.  
3. Select the required option.  
4. To print the selected report or list, press the <Enter> button, and then press the  
<Start> button.  
Sent Report  
Prints a Sent Report which provides information about the last 50 fax transmissions and  
e-mail sendings. The detailed information reported for each job includes: the recipient  
name, the transmission time, the modes, and the transmission result.  
Received Report  
Prints a Received Report which provides information about the last 50 faxes received.  
The detailed information reported for each job includes: the sender name, the reception  
time, the modes, and the result.  
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Xerox CopyCentre/WorkCentre 118 System Administration Guide  
   
Modes  
Copy Meter  
Confirm the account data, such as the account name, the limit set for the account, and  
the total number of copies, for each account.  
Address Book  
Confirm the contents of Address Book. The contents are printed as a list with recipient  
names, fax numbers and F Code for fax, e-mail addresses for e-mail in numerical order  
of Speed Dial code.  
Fax Program  
Prints detailed information for each Fax Program. The list includes the program name,  
the setting for each feature, the recipient name, and the Speed Dial code.  
System Settings  
Confirm the status of settings on this machine. Prints out contents of serial number,  
Auditron details, and Copy/Fax/e-mail settings as a report of a list.  
Mailbox  
Confirm a list of registered mailboxes. Prints out the box names and F Code, etc in  
numerical order of box number.  
Bulletin Board List  
Prints out a report as a list of registered bulletin boards. The list shows titles of  
registered documents, date and time of document registration, etc., in numerical order  
of bulletin board.  
F Code Settings  
Prints a report detailing information about the F Code receive settings for the mailboxes  
registered. The list includes reception information such as the F Code or password, or  
information about the forwarding destination.  
Report/List (Print Jobs)  
This screen allows you to print various reports and lists for print jobs.  
1. Select [Report/List] on the [Machine  
Status] screen using the <Select>  
button.  
2. Press the <Enter> button.  
3. Press the <J> button to display the Print Jobs screen.  
4. Select the required option by selecting [T] or [S] using the <Select> button.  
5. To print out the selected report or list, press the <Enter> button, and then press  
the <Start> button.  
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2 Product Overview  
Job History Report  
Prints information on printing results, such as whether data from the PC has been  
printed correctly. The status of a maximum of 50 jobs can be printed on the report.  
Description of jobs with errors are printed in the [Job Status] column. For details on the  
error description, refer to Fault Codes in the Problem Solving Chapter of the User  
Guide.  
Error History Report  
Prints information of up to the latest 50 errors that occurred in the machine. For Error  
code, refer to Fault Code in the Problem Solving chapter of the User Guide.  
Print Meter  
Prints information on the total printed pages and total number of sheets used in the  
machine according to different PC or job owners. The [Print Meter Report] counts  
pages from the point where data has been initialized.  
System Settings  
Prints status of the machine such as hardware configuration and network information.  
Print this report to check whether optional accessories have been correctly installed.  
Fonts List  
Prints a list of the resident fonts that can be used on the machine.  
PS Fonts List  
Prints a list of PostScript fonts that can be used on the machine when the PostScript  
Kit is installed.  
Print Language  
Allows you to print a report or a list of the following print language information.  
Press the <Enter> button, and then select the required option by selecting [T] or [S]  
using the <Select> button.  
• PCL Form List – Prints a list of the registered PCL form.  
• PS Logical – Prints a list of printers created in PostScript when the PostScript kit has  
been installed. Allows you to check the settings for up to 10 registered logical  
printers.  
• PDF Settings – Prints a report which provides the various settings in the PDF print  
mode.  
• PCL Settings – Prints a report which provides the various settings in the PCL print  
mode.  
Billing Meter  
Allows you to view the total number of prints made on the machine. You can also view  
the machine Serial Number.  
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Modes  
1. Select [Billing Meter] on the [Machine  
Status] screen using the <Select>  
button.  
2. Press the <Enter> button.  
Serial No.  
Displays the Serial Number of the machine.  
Total  
Indicates the total number of prints made on the machine.  
Print Jobs  
Indicates the total number of pages used for print jobs.  
Non-print Jobs  
Indicates the total number of pages used for all jobs except print jobs.  
Print Mode  
Allows you to change the default printer mode and change printer language settings.  
1. Select [Print Mode] on the [Machine  
Status] screen using the <Select>  
button.  
2. Press the <Enter> button.  
On-line  
Sets the printer mode to online.  
Off-line  
Sets the printer mode to offline. When offline, the machine cannot receive data or  
process printing.  
Emulation  
Sets the Emulation mode of PDF or PCL.  
To set the details, select [Emulation] using the <Select> button and press the <Enter>  
button. Then, select the required option by selecting [T] or [S] using the <Select>  
button.  
PDF  
• Quantity – Specify the copies to be printed between 1 to 999.  
• 2 Sided Print - Specify whether or not to do double-sided printing. When double-  
sided printing is enabled, select which edge of the paper is to be bound: [Flip on long  
edge] or [Flip on short edge].  
• Print Mode – Select the print mode from [Normal], [High Quality], or [High Speed].  
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2 Product Overview  
• Password – If a password has been set for a PDF file, specify the password here in  
advance. Printing will be performed only when the password set in the PDF file to  
be printed matches the password specified here.  
• Collated – Select this to set whether to collate multiple copies of the printout by sets  
(sorted in the order of page 1, 2, 3,... 1, 2, 3...).  
• Paper Size – Select the paper size from [A4] or [Auto].  
Select [Auto] to print on a paper size that is automatically determined according to  
the size and settings of the PDF file to be printed.  
PCL  
• Paper Tray – Select the paper tray to be used for printing.  
• Paper Size – Select the paper size to be printed.  
• Bypass Size – Select the paper size for Tray 5 (bypass tray).  
• Orientation – Select the print orientation: [Portrait] or [Landscape].  
• 2 Sided Print – Specify whether or not to do double-sided printing. When [On] is  
selected, select which edge of paper is to be bound:[Flip on long edge] or [Flip on  
short edge].  
• Font – Specify the font used.  
• Symbol Set – Specify the font symbols.  
• Font Size – Specify the font size. You can specify a value between 4.00 and 50.00  
in increments of 0.25.  
• Font Pitch – Specify the character spacing. You can specify a value between 6.00  
and 24.00 in increments of 0.01.  
• Form Lines – Specify the form line (the number of lines per form). You can specify  
a value between 5 and 128 in increments of 1.  
• Quantity – Specify the copies to be printed between 1 to 999.  
• Image Enhancement – Select whether to perform image enhancement. Image  
enhancement is a feature that makes the boundary line between black and white  
smoother to decrease jags and enhance the visual appearance.  
• HexDump – Specify whether to print the data sent from a PC in the ASCII code  
corresponding to the hexadecimal notation format in order to check the data  
contents.  
• Draft Mode – Specify whether or not to print in draft mode.  
• Line Termination – Select the line termination from [Off], [Add-LF] (appends a line  
feed to carriage return, [Add-CR] (appends a carriage return to line feed and form  
feed), or [CR-XX] (appends a carriage return to line feed and form feed, and a line  
feed to carriage return)  
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SystemControls  
System Controls  
9
10 11 12  
1 2  
3 4  
5
6
7
8
29  
14  
28 27 26  
25 24 23 22 21 20 19 18  
17 16  
15  
13  
Button/Indicator  
Function  
1
2
<Manual Dial>  
Allows you to send and receive documents manually.  
This button works only for faxing with the document  
feeder; When the document is loaded into the feeder,  
you can press the button only for sending. When the  
document is not loaded into the feeder, you can press  
the button only for receiving.  
<Direct Send>  
Allows you to use the direct send feature. Refer to  
Direct Send in the Fax chapter of the User Guide.  
3
4
5
<Fax Transmitting>  
<Jobs in Memory>  
<Select>  
Indicates that data is being transmitted or received.  
Indicates there is data stored in the machine.  
Allows you to select options displayed on the screen.  
Each press of the <Select> button moves you up one  
option.  
6
7
8
9
<I><J>  
Use these buttons to switch between screens. You can  
also use them to move the cursor in the entry field.  
<Dial Pause>  
<Speed Dial>  
<Language>  
Enters a pause in a telephone number when  
transmitting a fax.  
Allows you to specify the fax number or e-mail address  
using Speed Dial codes.  
Changes the language displayed on the screen.  
10 <Log In/Out>  
Allows you to log in to the machine as the Key Operator,  
and change the default settings. You can also register a  
destination in the Address Book, a Fax Program, or a  
bulletin board. Refer to Setups chapter of the User  
Guide.  
11  
<Power Saver> (Green light) Indicates whether the machine is in the power saver  
mode. Also allows you to cancel this mode.  
12 <Clear All>  
13 <Stop>  
Restores the default settings and resume to the first  
screen of Copy or Fax.  
Temporarily stops a job.  
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2 Product Overview  
Button/Indicator  
Function  
14 <Error>  
Indicates that an error occurred.  
Starts or resume a job.  
15 <Start>  
16 <C>  
Deletes a numeric value or the last letter and symbol  
entered. Also cancels the job.  
17 <# (hash)>  
18 <*(asterisk)>  
19 <Enter>  
Indicates the symbols.  
Used when you switch the machine to tone.  
Determines any changed settings or entered values.  
20 <Exit>  
Returns to the previous screen without acquiring any  
changed settings or entered values.  
21 <Collated>  
Provides a quick way of using the sort feature.  
Provides a quick way of selecting the document type.  
Provides a quick way of specifying the enlarge ratio.  
Provides a quick way of specifying the reduction ratio.  
Provides a quick way of selecting the paper tray.  
22 <Orig. Type>  
23 <Enlarge>  
24 <Reduce>  
25 <Paper Supply>  
26 <Address Book>  
Allows you to select the destination registered in the  
Address Book or the program registered in the Fax  
Program.  
27 <Address Enter/Next>  
28 One Touch panels  
Allows you to send a fax or e-mail to the multiple  
destinations at the same time.  
Displays the number of One Touch buttons. Flip the  
panel to access the page 1 (001 to 018), page 2 (019 to  
036), or page 3 (p01 to p18 for Fax Program).  
29 One Touch buttons  
Specifies Speed Dial or the Fax Program at a single  
touch.  
System Settings  
During manufacture the machine is pre-programmed with default settings which can be  
customized using the System Settings. The System Settings can be accessed via the  
<Log In/Out> button. The following set up categories are available.  
• Change Password  
• Common Settings  
• Audition Administration  
• Copy Settings  
• Print Settings  
26  
Xerox CopyCentre/WorkCentre 118 System Administration Guide  
 
SystemSettings  
• Fax Settings  
• E-mail Settings  
NOTE: CentreWare Internet Services is software that enables you to display,  
configure and change the settings of the machine by using a browser on a computer  
instead of the machine’s control panel. For more information, refer to the CentreWare  
Internet Service chapter of the User Guide.  
Changing the Settings  
Password input is required to change the settings. The machine is delivered with the  
factory default password “11111”. It allows you to access the System Settings  
described in this chapter.  
NOTE: You are advised to change the default password to a more secure one. For  
further assistance, refer to Change Password in the Setups Chapter of the User Guide  
or contact your Xerox Welcome Center.  
Follow these steps to change the default settings:  
1. Press the <Log In/Out> button on the  
control panel.  
<Log In/Out> button  
2. Select [System Settings] using the  
<Select> button.  
3. Enter the Key Operator password using  
the numeric keypad on the control  
panel.  
4. Select [Confirm] using <Select> button,  
or press the <Enter> button.  
5. Select [Common Settings] on the  
[System Settings] screen using the  
<Select> button.  
6. Press the <Enter> button.  
7. Select the required option and  
customize to meet your needs.  
8. Press the <Enter> button.  
NOTE: The appearance of the screen on your machine may differ slightly depending  
on the model and configuration. However, feature descriptions and functionality  
described here remain the same.  
Xerox CopyCentre/WorkCentre 118 System Administration Guide  
27  
   
2 Product Overview  
Ethernet Port  
The Ethernet port is the default interface used on the machine.  
If you need to change the speed setting of the Ethernet port, perform the following  
steps:  
1. Select [Print Settings] on the [System  
Settings] screen, and press the <Enter>  
button.  
2. Press the <Enter> button on the  
[Network/Port] screen.  
3. Select [Ethernet Settings] by selecting  
[T] or [S] using the <Select> button.  
4. Press the <Enter> button.  
5. Select port speed by selecting [T] or  
[S] using the <Select> button.  
6. Press the <Enter> button.  
Auto  
Detects transmission speed automatically at power on and adjusts itself accordingly.  
100BASE-TX  
Sets the transmission speed to 100 Mbps.  
10BASE-T  
Sets the network speed to 10 Mbps.  
Resident Fonts  
PCL Resident Fonts  
One of the fonts in the following table can be selected as the default font for the  
machine. Other bitmap and scalable fonts can be downloaded with print jobs sent to  
the machine using printer drivers. The default is used when a font is not defined in the  
PCL job stream. The PCL versions used are PCL5e and PCL6.  
You can view the PCL fonts by printing the Fonts List. For more information on how to  
print the list, refer to Product Overview chapter of the User Guide.  
28  
Xerox CopyCentre/WorkCentre 118 System Administration Guide  
         
ResidentFonts  
Value  
Description  
Value  
Description  
0
1
2
3
4
5
6
7
8
9
CG Times  
41  
Times New Bold  
CG Times Italic  
42  
43  
44  
45  
46  
47  
48  
49  
Times New Bold Italic  
Symbol  
CG Times Bold  
CG Times Bold Italic  
Univers Medium  
Wingdings  
Line Printer  
Univers Medium Italic  
Univers Bold  
Times Roman  
Times Italic  
Univers Bold Italic  
Univers Medium Condensed  
Times Bold  
Times Bold Italic  
Helvetica  
Univers Medium Condensed Italic 50  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
Univers Bold Condensed  
Univers Bold Condensed Italic  
Antique Olive  
51  
52  
53  
54  
55  
56  
57  
58  
59  
60  
61  
62  
63  
64  
65  
66  
67  
68  
69  
70  
71  
Helvetica Oblique  
Helvetica Bold  
Helvetica Bold Oblique  
CourierPS  
Antique Olive Italic  
Antique Olive Bold  
CG Omega  
CourierPS Oblique  
CourierPS Bold  
CG Omega Italic  
CG Omega Bold  
CG Omega Bold Italic  
Garamond Antiqua  
Garamond Kursiv  
Garamond Halbfett  
Garamond Kursiv Halbfett  
Courier (default)  
CourierPS Bold Oblique  
SymbolPS  
Palatino Roman  
Palatino Italic  
Palatino Bold  
Palatino Bold Italic  
ITC Bookman Light  
ITC Bookman Light Italic  
ITC Bookman Demi  
ITC Bookman Demi Italic  
Helvetica Nscroll  
Helvetica Nscroll Oblique  
Helvetica Nscroll Bold  
Helvetica Nscroll Bold Oblique  
New Century Schoolbook Roman  
Courier Italic  
Courier Bold  
Courier Bold Italic  
Letter Gothic  
Letter Gothic Italic  
Letter Gothic Bold  
Albertus Medium  
Xerox CopyCentre/WorkCentre 118 System Administration Guide  
29  
2 Product Overview  
Value  
Description  
Value  
Description  
31  
32  
33  
Albertus Extra Bold  
72  
New Century Schoolbook Italic  
New Century Schoolbook Bold  
Clarendon Condensed  
Coronet  
73  
74  
New Century Schoolbook Bold  
Italic  
34  
35  
36  
37  
38  
39  
40  
Marigold  
75  
76  
77  
78  
79  
80  
ITC Avant Garde Book  
Arial  
ITC Avant Garde Book Oblique  
ITC Avant Garde Demi  
Arial Italic  
Arial Bold  
ITC Avant Garde Demi Oblique  
ITC Zapf Chancery Medium Italic  
ITC Zapf Dingbats  
Arial Bold Italic  
Times New  
Times New Italic  
Symbol Set  
One of the following symbol sets can be selected as the default symbol set. The default  
symbol set is used when a symbol set is not defined in the PCL job stream.  
Code  
Value  
Short Display  
Long Display  
8U  
277  
ROMAN-8  
Roman 8 (default)  
0N  
14  
ISO L1  
ISO L2  
ISO L5  
ISO L6  
PC-8  
ISO 8859-1 Latin 1  
ISO 8859-2 Latin 2  
ISO 8859-9 Latin 5  
ISO 8859-10 Latin 6  
PC-8  
2N  
78  
5N  
174  
206  
341  
373  
853  
405  
565  
298  
308  
629  
293  
180  
6N  
10U  
11U  
26U  
12U  
17U  
9J  
PC-8 DN  
PC-775  
PC-850  
PC-852  
PC-1004  
PC-8 TK  
WIN L1  
WIN L2  
WIN L5  
PC-8 DN  
PC-775  
PC-850  
PC-852  
PC-1004 (OS/2)  
PC Turkish  
9T  
19U  
9E  
Windows 3.1 Latin 1  
Windows 3.1 Latin 2  
Windows 3.1 Latin 5  
5T  
30  
Xerox CopyCentre/WorkCentre 118 System Administration Guide  
   
ResidentFonts  
Code  
Value  
Short Display  
Long Display  
7J  
234  
DESKTOP  
DeskTop  
PS Text  
MC Text  
10J  
12J  
6J  
330  
394  
202  
269  
173  
501  
53  
PS TEXT  
MC TEXT  
MS PUB  
MATH-8  
PS MATH  
PI FONT  
LEGAL  
Microsoft Publishing  
Math 8  
8M  
5M  
15U  
1U  
PS Math  
Pi Font  
Legal  
1E  
37  
ISO-4  
ISO 4 United Kingdom  
ISO 6 ASCII  
0U  
21  
ISO-6  
0S  
19  
ISO-11  
ISO 11 Swedish:names  
ISO 15 Italian  
ISO 17 Spanish  
ISO 21 German  
ISO 60 Norwegian v1  
ISO 69 French  
Windows 3.0 Latin 1  
Windows Baltic  
Symbol  
0I  
9
ISO-15  
2S  
83  
ISO-17  
1G  
0D  
39  
ISO-21  
4
ISO-60  
1F  
38  
ISO-69  
9U  
309  
620  
621  
18540  
WIN 3.0  
WINBALT  
SYMBOL  
WINGDINGS  
19L  
19M  
579L  
Wingdings  
Xerox CopyCentre/WorkCentre 118 System Administration Guide  
31  
2 Product Overview  
32  
Xerox CopyCentre/WorkCentre 118 System Administration Guide  
3 NetWare  
This chapter explains how to install the machine onto a NetWare network. The following  
information is provided.  
Workstation Setup – page 37  
Test Print – page 37  
Information Checklist  
Before installing the machine onto a network, make sure that the following items are  
available or have been performed.  
Item  
By  
An existing operational NetWare network is required. These procedures  
are not designed to install a NetWare network.  
Customer  
NetWare versions 3.x, 4.x, 5.x or 6.x.  
Customer  
Customer  
Obtain and record the following information, if required:  
• IP address  
• Gateway address  
• Subnet mask  
• Host name  
Refer to the glossary for additional information about the Gateway  
Address and Subnet mask, if needed.  
Test the machine to make sure that it is installed fully and functioning  
correctly.  
Customer  
Print driver for the machine  
If problems arise during the machine installation, refer to Problem Solving chapter for  
assistance.  
CAUTION: Do not connect the network cable to the machine until instructed to  
do so.  
Xerox CopyCentre/WorkCentre 118 System Administration Guide  
33  
       
3 NetWare  
NetWare Environments  
System configuration  
The machine supports NetWare PServer mode in Bindery or NDS. NetWare 3.x/4.x/  
5.x/6.x is required to support Bindery. NetWare 4.11 or later is required to support NDS.  
In the PServer mode, the machine will function as a print server and print jobs from the  
print queue. The machine uses one file server user license.  
NOTE: The machine does not support RPrinter mode.  
Target computers  
The NetWare versions and NetWare client computers require the following  
environments.  
NetWare versions  
A Novell-accredited computer which can be installed with NetWare 3.x/4.x/5.x/6.x.  
NetWare client computers  
A Novell-accredited computer which can run Windows 95, Windows 98, Windows NT  
4.0 or Windows 2000.  
NOTE: When using the LPD port by Novell Distributed Print Services (NDPS), activate  
the LPD port on the machine and set the IP address.  
IPX/SPX frame types  
The machine supports the following Ethernet interfaces.  
• 10Base-T (Twisted Pair Cable)  
• 100Base-TX (Twisted Pair Cable)  
The machine supports the following frame types:  
• Ethernet II specification  
• IEEE802.3 specification  
• IEEE802.3/802.2 specification  
• IEEE802.3/802.2/SNAP specification  
The machine will send out packets of each frame type on the connected network. It will  
automatically use the frame type which corresponds to the first response. However, if  
more than one protocol is running simultaneously on the same network, the machine  
will use the same frame type as used by the NetWare server.  
NOTE: Some network components, such as the hub may not support automatic frame  
type setup. If the data link indicator light of the port does not light up, match the IPX/  
SPX setting of the frame type of the machine, to the frame type of the file server.  
34  
Xerox CopyCentre/WorkCentre 118 System Administration Guide  
   
NetWareInstallation  
NetWare Installation  
This section describes the installation procedures to use the machine in a NetWare  
environment.  
Installation Procedure  
The installation procedure is as follows.  
Network Communication Setup  
For more information, refer to Network Communication Setup on page 35.  
NetWare Setup  
For more information, refer to NetWare Setup on page 37.  
Workstation Setup  
For more information, refer to Workstation Setup on page 37.  
Test Print  
For more information, refer to Test Print on page 37.  
Network Communication Setup  
Use this procedure to set up the network communication parameters of the machine.  
At the machine, perform these steps.  
NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP  
network.  
NOTE: CentreWare Internet Services can also be used to configure the machine.  
Refer to CentreWare Internet Services chapter on page 91.  
First, enable the NetWare port.  
1. Connect the machine to the network.  
2. Press the <Log In/Out> button.  
3. Select [System Settings].  
4. Enter the password using the numeric keypad and then select [Confirm].  
5. Select [Print Settings] and then press the <Enter> button.  
6. Press the <Enter> button on the [Network/Port] screen.  
7. Select [NetWare] by selecting [T] or [S] and then press the <Enter> button.  
8. Select [Port Status] by selecting [T] or [S] and then press the <Enter> button.  
9. Select [Enable] by selecting [T] or [S] and then press the <Enter> button.  
Xerox CopyCentre/WorkCentre 118 System Administration Guide  
35  
       
3 NetWare  
If necessary, you may change the following settings.  
• Transport Protocol  
• Print Mode  
• PJL  
• Number of searches  
Next, establish TCP/IP if you use an IP address for a NetWare network.  
If IP address setting is unnecessary, press the <Login/Out> button to go to NetWare  
Setup on page 37.  
1. Press the <Exit> button once or twice to display the [Network/Port] screen.  
2. Select [TCP/IP Settings] by selecting [T] or [S] and then press the <Enter>  
button.  
3. Select [Get IP Address] by selecting [T] or [S] and then press the <Enter>  
button.  
4. Select [DHCP/Autonet], [DHCP], [BOOTP], [RARP], or [Manual] by selecting [T]  
or [S] and then press the <Enter> button.  
NOTE: Use the DHCP server together with the Windows Internet Name Service  
(WINS) server.  
If you selected [Manual] in step 4, use the following steps to enter the IP address.  
If you selected other than [Manual], press the <Login/Out> button and then go to  
Workstation Setup on page 37.  
1. Press the <Exit> button.  
2. Select [IP Address] by selecting [T] or [S] and then press the <Enter> button.  
3. Use the numeric keypad to enter the IP address in the format “xxx.xxx.xxx.xxx”.  
NOTE: Press the <J> button to move to the next section. Press the <I> button to  
return to the previous section.  
NOTE: You cannot enter 127, 254, or 255 into the first section of the format.  
4. Press the <Enter> button.  
5. Press the <Exit> button.  
6. Use the same steps as IP address setting to enter the subnet mask and gateway  
address.  
NOTE: You can enter 000, 128, 192, 224, 240, 248, 252, 254, or 255 into each section  
as the values for the subnet mask.  
NOTE: You cannot enter 127, 254, or 255 into the first section of the format for the  
gateway address.  
7. Press the <Log In/Out> button.  
36  
Xerox CopyCentre/WorkCentre 118 System Administration Guide  
NetWareInstallation  
NOTE: If you wish to filter access to the machine from the client computers, activate  
the IP Filter. The [Filter] screen is located in the same layer as the [TCP/IP Settings]  
screen.  
NetWare Setup  
Use PCONSOLE or NetWare Administrator (NWADMIN) to create a print queue, print  
server and printer, and assign the respective objects. For information on how to use  
PCONSOLE or NWADMIN, refer to the manual which comes with NetWare.  
When using in the PSERVER mode, set as follows.  
• Printer server name - use the same device name as the target printer.  
• Printer location - set as Auto Load.  
• Printer Type - set as Parallel  
• Parallel Setting - set as Auto  
For NetWare 5, only NWADMIN is available for use.  
Workstation Setup  
Install the print driver on the NetWare client computer. Refer to the HTML  
documentation in CentreWare Utilities CD-ROM.  
Test Print  
To make sure that the machine has been installed on the network correctly, submit a  
test print from a client workstation. Perform the following steps.  
1. Open a document on a client workstation.  
2. Select the machine as the printer.  
3. Print the document on the machine and verify that it prints correctly.  
4. Make sure that the print driver is installed on every workstation that will be sending  
jobs to the machine.  
5. Repeat the test for all workstations that will be sending jobs to the machine.  
The installation process is now complete.  
If the test print fails, refer to Problem Solving chapter for assistance.  
Xerox CopyCentre/WorkCentre 118 System Administration Guide  
37  
           
3 NetWare  
38  
Xerox CopyCentre/WorkCentre 118 System Administration Guide  
4 UNIX TCP/IP  
This chapter explains how to set up the machine to operate in a UNIX TCP/IP  
environment. The UNIX Workstation Operating Systems (OS) supported are Solaris,  
SunOS, and HP-UX. The following information is provided.  
Network Communication Setup – page 41  
Workstation Setup – page 42  
SunOS – page 53  
-C Option – page 54  
Information Checklist  
Before installing the UNIX TCP/IP features on the machine, make sure that the  
following items are available or have been performed.  
Item  
By  
An existing operational network utilizing a UNIX TCP/IP protocol is  
required. These steps are not designed to install the UNIX TCP/IP  
network.  
Customer  
SunOS 4.1.x, Solaris 1.x, 2.x, 7.x, 8.x, 9.x, HP-UX 9.x, 10.x or 11.x  
Make sure that the correct IP Address is being used for the machine.  
Make sure that the Gateway Address is set correctly.  
Make sure that the Subnet Mask is set correctly.  
Customer  
Customer  
Customer  
Customer  
Customer  
Make sure that the Host Name is set correctly.  
Test the copy and fax features of the machine, to make sure that they are Customer  
installed fully and functioning correctly.  
Xerox CopyCentre/WorkCentre 118 System Administration Guide  
39  
       
4 UNIX TCP/IP  
If you encounter problems during the installation of the machine, refer to Problem  
Solving chapter for assistance.  
CAUTION: Do not connect the network cable to the machine until instructed to  
do so.  
UNIX TCP/IP Environments  
System configuration  
The machine uses the Line Printer Daemon Protocol (LPD) that supports TCP/IP as the  
transport protocol. With the LPD, use the machine as a UNIX network printer.  
The LPD supports spool mode, this is where print jobs from clients are spooled once  
before output. It also supports non-spool mode, this is where print jobs are output  
sequentially, without spooling.  
Target computers  
The target computers are as follows.  
• Workstation or personal computer with RFC 1179 Line Printer Daemon Protocol  
Interface  
The LPD is available on the following interfaces:  
• Ethernet 100Base-TX  
• Ethernet 10Base-T  
The applicable frame types conform to Ethernet II (Ethernet interface).  
UNIX TCP/IP Installation  
This section explains how to install the machine in a UNIX TCP/IP environment.  
Installation Procedure  
There are three stages.  
Network Communication Setup  
This requires the machine to be set up and configured for TCP/IP.  
Workstation Setup  
This requires the appropriate workstation OS to be configured for the machine.  
40  
Xerox CopyCentre/WorkCentre 118 System Administration Guide  
       
UNIX TCP/IP Installation  
Test Print  
A print job should be submitted to make sure that the machine has been installed and  
configured correctly.  
Network Communication Setup  
Use this procedure to set up the network communication parameters of the machine.  
NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP  
network.  
NOTE: CentreWare Internet Services can also be used to configure the machine.  
Refer to CentreWare Internet Services chapter on page 91.  
Follow the steps below to establish TCP/IP.  
1. Connect the machine to the network.  
2. Press the <Log In/Out> button.  
3. Select [System Settings].  
4. Enter the password using the numeric keypad and then select [Confirm].  
5. Select [Print Settings] and then press the <Enter> button.  
6. Press the <Enter> button on the [Network/Port] screen.  
7. Select [TCP/IP Settings] by selecting [T] or [S] and then press the <Enter>  
button.  
8. Select [Get IP Address] by selecting [T] or [S] and then press the <Enter>  
button.  
9. Select [DHCP/Autonet], [DHCP], [BOOTP], [RARP], or [Manual] by selecting [T]  
or [S] and then press the <Enter> button.  
NOTE: Use the DHCP server together with the Windows Internet Name Service  
(WINS) server.  
If you selected [Manual] in step 9, use the following steps to enter the IP address.  
If you selected other than [Manual], press the <Login/Out> button and then go to  
Workstation Setup on page 42.  
1. Press the <Exit> button.  
2. Select [IP Address] by selecting [T] or [S] and then press the <Enter> button.  
3. Use the numeric keypad to enter the IP address in the format “xxx.xxx.xxx.xxx”.  
NOTE: Press the <J> button to move to the next section. Press the <I> button to  
return to the previous section.  
NOTE: You cannot enter 127, 254, or 255 into the first section of the format.  
4. Press the <Enter> button.  
5. Press the <Exit> button.  
Xerox CopyCentre/WorkCentre 118 System Administration Guide  
41  
   
4 UNIX TCP/IP  
6. Use the same steps as IP address setting to enter the subnet mask and gateway  
address.  
NOTE: You can enter 000, 128, 192, 224, 240, 248, 252, 254, or 255 into each section  
as the values for the subnet mask.  
NOTE: You cannot enter 127, 254, or 255 into the first section of the format for the  
gateway address.  
7. Press the <Log In/Out> button.  
NOTE: If you wish to filter access to the machine from the client computers, activate  
the IP Filter. The [Filter] screen is located in the same layer as the [TCP/IP Settings]  
screen.  
Workstation Setup  
This section explains how to change the workstation OS for Solaris, SunOS, and HP-  
UX workstations. Refer to the relevant instructions below.  
SunOS – page 44  
HP-UX – page 46  
Print language/mode/logical printer  
A printer name for logical printer should correspond to the print language/mode to be  
used for printing, or to the Logical Printer Number which was registered through  
CentreWare Internet Services.  
Printer Name  
Print Language/Mode/Logical Printer  
PS*  
PostScript  
PostScript  
PostScript  
PCL  
PSASC/PSA*  
PSBIN/PSB*  
PCL  
LP  
Print language which was specified on the  
touch screen of the machine.  
DUMP/DMP  
AUTO/ATO  
TIFF/TIF  
Dump mode  
Auto detection mode  
TIFF direct print  
TIFF%n  
TIFF (%n: Logical Printer Number 1 to 10  
which were registered through CentreWare  
Internet Services.)  
PS%n*  
PostScript (%n: Logical Printer Number 1 to  
10 which were registered through  
CentreWare Internet Services.)  
42  
Xerox CopyCentre/WorkCentre 118 System Administration Guide  
   
UNIX TCP/IP Installation  
*: Option  
You can also add output parameters to the above printer name. The parameters are  
the same as those for -C option. Insert “_” between the printer name and output  
parameter, for example “PS_A4”.  
NOTE: If specifying a printer name other than above at printing, the print language or  
mode specified on the touch screen of the machine is used.  
NOTE: When setting print languages/modes from the same workstation to a single  
printer, it is recommended to set one kind each. If two or more kinds of languages/  
modes are set, the workstation may display the same job number for some query  
(lpq).  
NOTE: To print an ASCII-format PostScript file, specify PSASC for data processing  
with TBCP enabled.  
NOTE: To print a binary-format PostScript file, specify PSBIN for data processing with  
TBCP disabled.  
NOTE: When specifying PS, the machine functions as if PSBIN is specified.  
NOTE: You cannot use -C option when specifying the printer name with the output  
parameter.  
NOTE: For details about -C option, refer to -C Option chapter on page 54.  
NOTE: Lowercase characters can also be used for a printer name.  
NOTE: Up to 64 characters can be used for a printer name.  
NOTE: Output parameters in the print data take priority over the printer name.  
Xerox CopyCentre/WorkCentre 118 System Administration Guide  
43  
4 UNIX TCP/IP  
Solaris  
Follow the steps below to set up a Solaris workstation to communicate with the  
machine.  
1. Log in as root at a client workstation.  
2. Use the Solaris ADMINTOOL to add the machine to the system host files.  
NOTE: Refer to the Solaris documentation for instructions on using the ADMINTOOL.  
1) Select [Browse].  
2) Select [Printers].  
3) Select [Edit].  
4) Select [Add].  
5) Select [Local Printer].  
6) Enter the [Host Name] in the Printer Name field and then select [OK].  
7) Select [File].  
8) Select [Exit].  
3. Verify connectivity to the machine, by using a UNIX command such as ping, as  
shown in the following example:  
ping PrinterName  
PrinterName is alive  
NOTE: The remote queue name must be set to lp to spool jobs to the machine.  
SunOS  
Follow the steps below to set up a SunOS workstation to communicate with the  
machine.  
1. Log in at a client workstation as root and add the machine to the /etc/hosts file.  
For example:  
IP address [tab] PrinterName  
NOTE: If an NIS server is running on the same segment of the network as the  
machine, log in at the NIS server as root and add the machine to the master hosts file.  
For example:  
IP address [tab] PrinterName  
2. Verify connectivity to the machine, by using a UNIX command such as ping, as  
shown in the following example:  
ping PrinterName  
PrinterName is alive  
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UNIX TCP/IP Installation  
3. Edit the /etc/printcap file to contain an entry for the machine queue using the  
following example:  
PrinterName:\  
:lp=:\  
:rm=PrinterName:\  
:mx#0:\  
:sd=/var/spool/lpd/PrinterName:\  
:lf=/var/spool/lpd/PrinterName/log:  
1) PrinterName is the local client name of the machine.  
2) lp= is the local device name for the printer output. For remote printers, this  
parameter must be set to nothing.  
NOTE: The recommended remote queue name is lp. That queue name will work with  
the machine.  
3) rm= is the remote device. This is the IP hostname for the machine in the local  
client. The remote printer name defaults to lp, the default printer.  
4) mx#0 is the indicator that there is no limit on the document size.  
5) sd= is the path of the queue for the machine.  
6) lf= is the error log file name.  
4. The machine can be designated as the location of the default print queue. It will  
then be unnecessary to include the PrinterName in the lpr command line.  
1) To designate the machine for the default print queue, add the following to the  
/etc/printcap file. This is in addition to the information entered in the previous  
step:  
lp PrinterName:\  
:lp=:\  
:rm=PrinterName:\  
:mx#0:\  
:sd-/var/spool/lpd/PrinterName:  
5. Create the spool directory identified in the printcap file and set the access  
attributes, as shown in the example below. The spool directory should be located  
on a disk partition large enough to hold copies of documents that will be  
submitted.  
cd /var / spool / lpd  
mkdir PrinterName  
chmod 744 PrinterName  
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HP-UX  
Follow the steps below to set up an HP-UX workstation to communicate with the  
machine.  
1. Log in as root at a client and add the machine to the /etc/hosts file. For example:  
Ip address [tab] PrinterName  
2. Verify connectivity to the machine, by using a UNIX command such as ping from a  
terminal command window, as shown in the following example:  
ping PrinterName  
NOTE: Select CTRL+C to cancel the ping command.  
3. There are two methods to install the machine on an HP-UX workstation. Choose  
the method that will be used to complete the installation and refer to the  
appropriate page:  
Using the Command Window TTY Method – page 46  
Using the System Administrator Manager (SAM) GUI Method – page 47  
Using the Command Window TTY Method  
Follow the steps below to use the command window to manually enter command  
strings.  
1. Open a command window on the desktop. From the command prompt (#), enter  
the information below. Remember that UNIX commands are case-sensitive.  
1) Type suto access the superuser mode.  
2) Type shto run the Bourne shell.  
3) Type lpshutto stop the print service.  
4) Type the following command on one line:  
lpadmin -pqueuename -v/dev/null -mrmodel -ocmrcmodel-  
osmrsmodel -ob3 -orc -ormhostname -orplp  
NOTE: The queuename is the name of the print queue being created. The hostname  
is the PrinterNamefor the machine from the etc/hosts file.  
The remote queue name must be set to lpto spool jobs to the machine. This is set by  
the -orplpcommand.  
2. Type lpschedto start the print service.  
3. Type enable queuenameto enable the queue to print to the machine.  
4. Type accept queuenameto enable the queue to start accepting jobs from the  
HP-UX workstation.  
NOTE: The queuename is the name of the print queue that has been created.  
5. Type exitto exit the Bourne shell.  
6. Type exitto exit superuser mode.  
7. Type exitto close the command window.  
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8. Continue with Test Print on page 47.  
Using the System Administrator Manager (SAM) GUI Method  
Follow the steps below to use the HP System Administrator Manager (SAM) GUI  
(Graphical User Interface).  
NOTE: Refer to the HP-UX documentation for additional information on using the  
System Administrator Manager (SAM).  
1. Start the SAM application.  
2. Select the [Printers and Plotters] icon.  
3. Select [Actions] from the Menu Bar.  
4. Select [Add Remote Printer/Plotter] form the pull-down menu.  
5. Enter the following information into the form displayed in the [Add Remote Printer/  
Plotter] dialog box:  
1) Printer Name  
2) Remote System Name  
3) For the Remote Printer Name, enter “lp”.  
NOTE: The Printer Name is the name of the print queue being created. The Remote  
System Name is the PrinterName for the machine from the etc/hosts file.  
The Remote Printer Name must be set to "lp" to spool jobs to the machine.  
4) Enable Remote Printer on a BSD system by selecting the check box.  
5) Make sure that the [Remote Cancel Model] is set correctly,  
6) Make sure that the [Remote Status Model] is set correctly.  
7) Make sure that the [Default Request Priority] is set correctly.  
8) Make sure that the [Allow Anyone to Cancel a Request] check box is set  
correctly.  
9) Make sure that the [Make This Printer the Default Destination] check box is set  
correctly.  
6. Select [OK].  
7. Read and respond to any displayed system messages.  
8. Continue with Test Print on page 47.  
Test Print  
To make sure that the machine has been installed on the UNIX TCP/IP network  
correctly, a test print should be submitted from a client workstation. Perform the  
following steps.  
1. Start the Open Windows application.  
2. Send a test print to the machine.  
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4 UNIX TCP/IP  
3. Repeat the procedure for all workstations that will be sending jobs to the machine.  
The UNIX TCP/IP installation is now complete.  
If the test print fails, refer to Problem Solving chapter for assistance.  
Printing  
Solaris/HP-UX  
This section describes printing from workstations running Solaris or HP-UX. Refer to  
the manuals supplied with the workstation for full details.  
Print (lp)  
The lp command is used for printing.  
Command format  
lp [-d printer name] [-n number of copies] File name  
Command options  
The following command options are available.  
• -d printer name  
Specify the printer name registered by the lpadmin command as the -d option. If this  
option is omitted, the default printer lp will be used.  
• -n number of copies  
This option specifies the number of copies. If one lp command is issued to print multiple  
files, the number of copies specified will apply to all the files. However, this is only  
effective when the machine is in the spool mode. In the non-spool mode, the client must  
be a Windows NT machine to use this option.  
NOTE: Some options which are not listed here (e.g. -m option) and which are not  
processed by the workstation sending the print instructions, will not be valid.  
NOTE: In the spool mode, up to 32 files can be printed by one lp command. Any files  
specified after the 32nd file will be ignored.  
Example  
To print a file named file1 to a printer named fxPS, enter the following command:  
%lp -dfxPS file1  
To output three copies of file1 and then three copies of file 2 to fxPS, enter the following  
command:  
%lp -dfxPS -n3 file1 file2  
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Printing  
Delete (cancel)  
The cancel command is used to delete print data.  
Command format  
cancel [printer name] [job number]  
Command options  
The following command options are available.  
• Printer name  
This option specifies the printer name. The cancel command can be effectively used  
with the combined use of -a, -e and -u as shown below. This option is only valid in the  
spool mode.  
-a  
Deletes all the print data belonging to the user issuing the command,  
from the specified printer.  
-e  
Deletes all the print data from the specified printer.  
-u user name Deletes all the print data belonging to the specified user, from the  
specified printer.  
• job number  
This option specifies the job number of the print data to be deleted. These numbers can  
be checked by issuing an lpstat command.  
This option is only valid in the spool mode.  
NOTE: Print data which consists of multiple files sent in one print instruction cannot be  
deleted file by file. All the files will be deleted together.  
NOTE: This command is invalid if no options are specified, or if there is no print data  
which matches as the option.  
NOTE: You can only delete print data from the same workstation used to send the  
print data. You cannot delete print data sent by other workstations.  
NOTE: When a command to delete print data is received, the file will be deleted even  
if it is in the process of being printed. Any unprinted data will be cancelled after the file  
has been deleted.  
Example  
To delete the print data from printer fxPS for job number 27, enter the following  
command.  
%cancel fxPS-27  
To delete all the print data from printer fxPS, enter the following command.  
%cancel fxPS -e  
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4 UNIX TCP/IP  
SunOS  
This section describes printing from a workstation running SunOS. See the manuals  
supplied with the workstation for full details.  
Print (lpr)  
The lpr command is used to print.  
Command format  
/usr/ucb/lpr [-P printer name] [-# number of copies]  
[-C parameter] File name  
Command options  
The following command options are available.  
• -P printer name  
This option specifies the printer name registered at /etc/printcap. If this option is  
omitted, print data will be output to the default printer lp.  
• -# number of copies  
This option specifies the number of copies. If one lpr command is issued to print  
multiple files, the number of copies specified by this option will apply to all the files.  
This option is only valid in the spool mode.  
• -C parameter  
To print from the machine using the PostScript language, use the -C option to specify  
the form of output.  
This option is valid in the spool mode. In the non-spool mode, the client must be a  
Windows NT machine to use this option.  
NOTE: If the PostScript logical printer and the -C option are configured simultaneously  
using CentreWare Internet Services, some functions may not work as expected.  
Also, when specifying the PostScript logical printer as a default printer on UNIX, it is  
recommended not to use the -C option by lpr. Refer to the -C option of the lpr  
command.  
NOTE: Some options which are not listed here (e.g. -m option) and which are not  
processed by the workstation sending the print instructions, will not be valid.  
NOTE: In the spool mode, up to 32 files can be specified in one lpr command. Any  
files specified after the 32nd file will be ignored.  
Example  
To print a file named file1 to a printer named fxPS, enter the following command:  
%lpr -PfxPS file1  
To print three copies of file1 and three copies of file2 to fxPS, enter the following:  
%lpr -PfxPS -#3 file1 file2  
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Printing  
To print a file named file1 to a printer named fxPS as an A4-sized (210 × 297 mm/  
8.3 ×11.7 inches) duplex job, enter the following command:  
%lpr -PfxPS -C,DUP,A4 file1  
Delete (lprm)  
The lprm command is used to delete print data.  
Command format  
/usr/ucb/lprm [-P printer name] job number  
Command options  
The following command options are available.  
• -P printer name  
This option specifies the printer name registered with /etc/printcap. If this option is  
omitted, the default printer lp will be used.  
• job number  
This option specifies the job number of the print data to be deleted. A job number is a  
serial number between 1 and 999 determined by the workstation. These numbers can  
be checked by issuing an lpq command.  
Instead of a job number, you can specify a user name or “-”.  
This option is invalid in the non-spool mode.  
User name is only valid when you log-in as a superuser. When this option is taken,  
all the print data you specify will be deleted.  
This option is invalid in the non-spool mode.  
-  
You can delete all your print data by specifying this option. If this option is issued by  
a superuser, all the print data received by the machine can be deleted.  
This option is invalid in the non-spool mode.  
NOTE: Print data which consist of multiple files sent in one print instruction cannot be  
deleted file by file. All the files will be deleted together.  
NOTE: This command is invalid if no options are specified, or if there is no print data  
which matches as the option.  
NOTE: You can only delete print data from the same workstation used to send the  
print data. You cannot delete print data sent by other workstations.  
NOTE: When a command to delete print data is received, the file will be deleted even  
if it is in the process of being printed. Any unprinted data will be cancelled after the file  
has been deleted.  
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4 UNIX TCP/IP  
Example  
To delete the print data from printer fxPS for job number 351, enter the following  
command:  
%lprm -PfxPS 351  
Printer Status  
Solaris/HP-UX  
The lpstat command is used to inquire about the status of the machine.  
NOTE: In the non-spool mode, this function is available to Windows NT clients but not  
to HP-UX/Solaris clients.  
Command format  
lpstat [option]  
Command options  
The following command options are available.  
If no option is specified, all the print data-related information will be displayed.  
The sequence of the options does not affect the outcome.  
To use more than one argument at the same time, separate them by commas and  
enclose all the arguments with “ ”.  
E.g. %lpstat -u “user1,user2,user3”  
• -o [printer name]  
This option displays the print data for the specified printer.  
• -t  
This option displays all the information.  
• -u [user name]  
This option displays information about print data received from specified users.  
• -v [printer name]  
This option displays the printer name and the path name for the machine. The printer  
name is specified in the argument.  
NOTE: Long file names will be truncated.  
NOTE: Information for a maximum of 64 print instructions can be displayed.  
NOTE: If two or more types of print languages/modes are set up on a single  
workstation, identical job numbers may be displayed when an inquiry command  
(lpstat) is issued.  
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PrinterStatus  
Example  
To inquire about the print data received by a printer named fxPS, enter the following  
command:  
%lpstat -ofxPS  
SunOS  
The lpq command is used to inquire about the status of the machine.  
NOTE: In the non-spool mode, this function is available to Windows NT clients but not  
to SunOS clients.  
Command format  
/usr/ucb/lpq [-P printer name] [-l] [user name]  
[+interval]  
Command options  
The following command options are available.  
• -P printer name  
This option specifies the printer name registered at /etc/printcap. If this option is  
omitted, the default printer lp will be used.  
• -l  
This option displays information about the workstation which is sending the print  
instruction in long format.  
• User name  
This option displays information about print data received from a specified user.  
• +interval  
This option is used to specify the inquiry interval period for the duration of printing, until  
all the data received has been printed. The interval is set up in seconds.  
The screen of the client is refreshed each time the information is returned.  
NOTE: Long file names will be truncated.  
NOTE: Information for a maximum of 64 print instructions can be displayed.  
NOTE: If two or more types of print languages/modes are set up on a single  
workstation, identical job numbers may be displayed when an inquiry command (lpq)  
is issued.  
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4 UNIX TCP/IP  
Examples  
• To inquire about the print data received by a printer named fxPS, enter the following  
command:  
%lpq -PfxPS  
• To display a printer named fxPS in long format, enter the following command:  
%lpq -PfxPS -l  
-C Option  
On SunOS, the -C option can be used to specify the print format if the machine prints  
with the PostScript language in spool mode.  
This section explains the functions which can be specified and printing operations  
which will be affected using the -C option.  
NOTE: When the PostScript logical printer that was configured using CentreWare  
Internet Services and the -C option have been specified simultaneously, some of the  
actions cannot be guaranteed to work. Also, when specifying the PostScript logical  
printer as a default printer on UNIX, it is recommended not to use the -C option.  
Function  
The following items can be set up using the -C option.  
Selecting a paper tray  
When selecting a paper tray, specify either a paper size or a tray. If the paper size is  
specified, the machine automatically searches and selects the tray.  
The following parameters can be specified.  
Parameter  
Description  
INTRAY1/intray1  
Selects Tray 1.  
INTRAY2/intray2  
INTRAY3/intray3  
INTRAY4/intray4  
INTRAY5/intray5  
INMF/inmf  
Selects Tray 2 (optional).  
Selects Tray 3 (optional).  
Selects Tray 4 (optional).  
Selects Tray 5 (manual feed).  
Selects Tray 5 (manual feed).  
A3/a3  
Selects the tray which has A3 (297 × 420 mm/11.7 ×  
16.5 inches) paper loaded.  
B4/b4  
A4/a4  
Selects the tray which has B4 (257 × 364 mm/10.1 ×  
14.3 inches) paper loaded.  
Selects the tray which has A4 (210 × 297 mm/8.3 ×  
11.7 inches) paper loaded.  
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-COption  
Parameter  
Description  
B5/b5  
A5/a5  
Selects the tray which has B5 (182 × 257 mm/7.2 ×  
10.1 inches) paper loaded.  
Selects the tray which has A5 (148 × 210 mm/5.8 ×  
8.3 inches) paper loaded.  
LETTER/letter  
LEGAL/legal  
Selects the tray which has letter size (216 × 279 mm/8.5 ×  
11.0 inches) paper loaded.  
Selects the tray which has legal size (216 × 356 mm/8.5 ×  
14.0 inches) paper loaded.  
NOTE: If several parameters are specified in the first lpr command, data may not be  
printed correctly.  
NOTE: The system default is used if no tray number is specified, or a specified tray or  
specified size of paper is not loaded.  
NOTE: This option is for specifying paper size only. Paper is selected but the  
document size is not resized to fit the actual paper size.  
NOTE: If the print data specifies a paper tray, those specifications take priority over  
any -C option.  
NOTE: If an invalid combination is specified, the machine may not operate correctly.  
NOTE: For some print languages, the specification may be invalid.  
Selecting a paper output tray  
The following parameters can be specified.  
Parameter  
Description  
OUTUP/outup  
Delivers prints to the face-up tray.  
Delivers prints to the face-down tray.  
OUTDOWN/outdown  
Selecting a paper type  
The following parameters can be specified.  
Parameter  
Description  
PTS/pts  
PT1/pt1  
PT2/pt2  
POH/poh  
PTP/ptp  
Selects plain paper.  
Selects thick paper 1.  
Selects thick paper 2.  
Selects transparency.  
Selects tracing paper.  
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4 UNIX TCP/IP  
Parameter  
Description  
PLB/plb  
PQU/pqu  
PRC/prc  
Selects labels.  
Selects bond paper.  
Selects recycled paper.  
Specifying double-sided printing  
The following parameters can be specified.  
Parameter  
Description  
DUP/dup  
Double-sided printing as follows:  
A B  
TUMBLE/tumble  
SIMP/simp  
Double-sided printing as follows:  
A B  
C D  
Single-sided printing  
NOTE: If several parameters are specified in an lpr command, data may not print  
correctly.  
NOTE: The system default is used if no parameter is specified.  
NOTE: If the print data specifies double-sided or single-sided printing, those  
specifications take priority over any -C option.  
Specifying paper size and double-sided printing  
Select a paper size and a binding option. The following parameters can be specified:  
Parameter  
Description  
A3D/a3d  
A3T/a3t  
A4D/a4d  
A4T/a4t  
B4D/b4d  
B4T/b4t  
Double-sided printing on A3 (297 × 420 mm/11.7 ×  
16.5 inches) paper and long-edge binding  
Double-sided printing on A3 (297 × 420 mm/11.7 ×  
16.5 inches) paper and short-edge binding  
Double-sided printing on A4 (210 × 297 mm/8.3 ×  
11.7 inches) paper and long-edge binding  
Double-sided printing on A4 (210 × 297 mm/8.3 ×  
11.7 inches) paper and short-edge binding  
Double-sided printing on B4 (257 × 364 mm/10.1 ×  
14.3 inches) paper and long-edge binding  
Double-sided printing on B4 (257 × 364 mm/10.1 ×  
14.3 inches) paper and short-edge binding  
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-COption  
Parameter  
Description  
A5D/a5d  
A5T/a5t  
B5D/b5d  
B5T/b5t  
Double-sided printing on A5 (148 × 210 mm/5.8 ×  
8.3 inches) paper and long-edge binding  
Double-sided printing on A5 (148 × 210 mm/5.8 ×  
8.3 inches) paper and short-edge binding  
Double-sided printing on B5 (182 × 257 mm/7.2 ×  
10.1inches) paper and long-edge binding  
Double-sided printing on B5 (182 × 257 mm/7.2 ×  
10.1 inches) paper and short-edge binding  
NOTE: If several parameters are specified in an lpr command, data may not print  
correctly.  
NOTE: The system default is used if no parameter is specified.  
NOTE: If the print data specifies double-sided or single-sided printing, those  
specifications take priority over any -C option.  
Specifying collation  
The following parameter can be specified.  
Parameter  
Description  
COLLATE/collate  
Sorts prints electronically.  
NOTE: For some print languages, the collation parameter may be invalid.  
Specifying color and print modes  
The following color and print mode parameters can be specified.  
Parameter  
Description  
CC/cc  
Selects color for color mode and quality priority for print mode.  
Selects color for color mode and speed priority for print mode.  
Selects monochrome for color mode and quality priority for print mode.  
Selects monochrome for color mode and speed priority for print mode.  
CB/cb  
GC/gc  
GB/gb  
AC/ac  
Selects auto (color/monochrome) for color mode and quality priority for  
print mode.  
AB/ab  
Selects auto (color/monochrome) for color mode and speed priority for  
print mode.  
NOTE: The color setting is not available on the machine.  
NOTE: If several parameters are specified in the first lpr command, data may not print.  
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4 UNIX TCP/IP  
NOTE: For some print languages, the color parameter may be invalid.  
NOTE: The system default is used if no parameter is specified.  
Specifying stapling  
The following parameters can be specified for stapling.  
Parameter  
Description  
STAPLETL  
Places one staple in the upper left corner of the prints.  
Places two staples at the top of the prints.  
STAPLETD  
STAPLETR  
STAPLELD  
STAPLERD  
STAPLEBL  
STAPLEBD  
STAPLEBR  
Places one staple in the upper right corner of the prints.  
Places two staples on the left side of the prints.  
Places two staples on the right side of the prints.  
Places one staple in the lower left corner of the prints.  
Places two staples at the bottom of the prints.  
Places one staple in the lower right corner of the prints.  
NOTE: The stapling setting is not available on the machine.  
NOTE: If several parameters are specified in the first lpr command, data may not print.  
NOTE: For some print languages, the stapling parameter may be invalid.  
Printing  
To specify the output format of printing, enter the following command:  
-C,[parameter],[parameter]  
Enter a “,” (comma) after -C followed by the parameters which specify the output  
format. To specify multiple parameters, separate them with “,”.  
For example, to print a file named “file1”, two-sided on A4 (210 × 297mm/8.3 ×  
11.7inches) on printer fxPS, enter the following command:  
%lpr -PfxPS -C,DUP,A4 file1  
NOTE: If the parameter string of the -C option exceeds 64 characters, the operation  
may not function correctly.  
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5 EtherTalk  
This chapter explains how to set up the machine to operate on an EtherTalk network.  
The following information is provided.  
Network Communication Setup – page 60  
Workstation Setup – page 62  
Test Print – page 62  
Information Checklist  
Before installing EtherTalk on the machine, make sure that the following items are  
available or have been performed.  
Item  
By  
An existing operational EtherTalk network with Macintosh workstations  
equipped with Ethernet network interface cards is required. These  
procedures are not designed to install an EtherTalk network.  
Customer  
Macintosh System versions 7.5 or later, 8.x, 9.x, or Mac OS X 10.2  
Customer  
Customer  
Obtain and record the following information:  
• IP address  
• Gateway address  
• Subnet mask  
• Host name  
Refer to the glossary for additional information about the Gateway  
Address and Subnet mask, if needed.  
Test the machine to make sure that it is installed fully and functioning  
correctly.  
Customer  
Adobe PS print driver, or PPD (optional).  
If problems are encountered during the machine installation, refer to the Problem  
Solving chapter for assistance.  
CAUTION: Do not connect the network cable to the machine until instructed to  
do so.  
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5 EtherTalk  
EtherTalk Environments  
System configuration  
As the machine supports EtherTalk protocol, you can print from Macintosh.  
NOTE: You will need the optional PostScript Kit to use EtherTalk for printing.  
Target computers  
The machine supports a Macintosh or Power Macintosh with the following OS:  
• Mac OS 7.5 or later, 8.x, 9.x, or Mac OS X 10.2.  
EtherTalk Installation  
This section describes the installation procedure for using the machine in an EtherTalk  
Environment.  
Installation Procedure  
There are three stages required to install the machine on an EtherTalk network.  
Network Communication Setup  
This requires the machine to be set up for EtherTalk.  
Workstation Setup  
Install the print driver (Adobe PS) for Macintosh.  
Test Print  
A test print should be submitted to make sure that the machine has been installed and  
configured correctly.  
Network Communication Setup  
This procedure is used to set up the network communication parameters of the  
machine.  
At the machine, perform these steps.  
NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP  
network.  
NOTE: CentreWare Internet Services can also be used to configure the machine.  
Refer to CentreWare Internet Services chapter on page 91.  
Initially, boot the EtherTalk port.  
1. Connect the machine to the network.  
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EtherTalkInstallation  
2. Press the <Log In/Out> button.  
3. Select [System Settings].  
4. Enter the password using the numeric keypad and then select [Confirm].  
5. Select [Print Settings] and then press the <Enter> button.  
6. Press the <Enter> button on the [Network/Port] screen.  
7. Select [EtherTalk] by selecting [T] or [S] and then press the <Enter> button.  
8. Select [Port Status] by selecting [T] or [S] and then press the <Enter> button.  
9. Select [Enable] by selecting [T] or [S] and then press the <Enter> button.  
If necessary, you may change the following setting.  
• PJL  
Next, establish TCP/IP.  
1. Press the <Exit> button once or twice to display the [Network/Port] screen.  
2. Select [TCP/IP Settings] by selecting [T] or [S] and then press the <Enter>  
button.  
3. Select [Get IP Address] by selecting [T] or [S] and then press the <Enter>  
button.  
4. Select [DHCP/Autonet], [DHCP], [BOOTP], [RARP], or [Manual] by selecting [T]  
or [S] and then press the <Enter> button.  
NOTE: Use the DHCP server together with the Windows Internet Name Service  
(WINS) server.  
If you selected [Manual] in step 4, use the following steps to enter the IP address.  
If you selected other than [Manual], press the <Login/Out> button and then go to  
Workstation Setup on page 62.  
1. Press the <Exit> button.  
2. Select [IP Address] by selecting [T] or [S] and then press the <Enter> button.  
3. Use the numeric keypad to enter the IP address in the format “xxx.xxx.xxx.xxx”.  
NOTE: Press the <J> button to move to the next section. Press the <I> button to  
return to the previous section.  
NOTE: You cannot enter 127, 254, or 255 into the first section of the format.  
4. Press the <Enter> button.  
5. Press the <Exit> button.  
6. Use the same steps as IP address setting to enter the subnet mask and gateway  
address.  
NOTE: You can enter 000, 128, 192, 224, 240, 248, 252, 254, or 255 into each section  
as the values for the subnet mask.  
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5 EtherTalk  
NOTE: You cannot enter 127, 254, or 255 into the first section of the format for the  
gateway address.  
7. Press the <Log In/Out> button.  
NOTE: If you wish to filter access to the machine from the client computers, activate  
the IP Filter. The [Filter] screen is located in the same layer as the [TCP/IP Settings]  
screen.  
Workstation Setup  
Install the print driver (Adobe PS) for Macintosh. Install the screen font if necessary.  
Refer to the PostScript User Guide.  
Test Print  
To make sure that the machine has been installed on the network correctly a test print  
should be submitted from a client workstation. Perform the following steps.  
1. Open a sample document on a client workstation.  
2. Select the machine using the Chooser (Mac OS 7.x through 9.x) or the Print  
Center (Mac OS X 10.2).  
3. Print the document on the machine and verify that it prints correctly.  
4. Make sure that the driver is installed on every workstation that will be sending jobs  
to the machine.  
5. Repeat the test for all workstations that will be sending jobs to the machine.  
The installation process is now complete.  
If the test print fails, refer to Problem Solving chapter for assistance.  
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6 Microsoft Networking  
This chapter explains how to set up the machine to operate on a Microsoft network. The  
following information is provided.  
Network Communication Setup – page 65  
Procedure – page 68  
Setting Format of config.txt – page 69  
Information Checklist  
Before starting the Microsoft networking installation procedures, make sure that the  
following items are available or have been performed.  
Item  
By  
An existing operational Microsoft network is required. These procedures Customer  
are not designed to install a Microsoft network.  
Obtain and record the following information, if required:  
• IP address  
Customer  
• Gateway address  
• Subnet mask  
• Host name  
Refer to the glossary for additional information about the Gateway  
Address and Subnet mask, if needed.  
Test the machine to make sure that it is installed fully and functioning  
correctly.  
Customer  
Print driver for the machine  
If problems are encountered during the installation, refer to Problem Solving chapter for  
assistance.  
CAUTION: Do not connect the network cable to the machine until instructed to  
do so.  
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6 Microsoft Networking  
SMB Environments  
Server Message Block (SMB) is a protocol for sharing files or printers on Windows OS.  
This section explains the installation procedure for connecting a printer to a Windows  
network through SMB.  
System configuration  
As the machine supports SMB protocol, you can send print data directly to the machine  
on the same network without going through the server.  
You can use either NetBEUI, TCP/IP, or even both as the transport protocol for SMB.  
You will need to set up the IP address on the machine and the computer if you are using  
TCP/IP.  
NOTE: Windows XP/Windows Server 2003 does not support NetBEUI.  
NOTE: You can make SMB settings through CentreWare Internet Services. For more  
information on how to make SMB settings, refer to CentreWare Internet Services  
chapter.  
Target computers  
The following computers support printing through SMB.  
Connection  
OS  
Protocol  
Windows network  
Windows 95  
Windows 98  
Windows Me  
NetBEUI  
TCP/IP  
Windows NT 4.0  
NetBEUI  
TCP/IP  
Windows 2000  
NetBEUI  
TCP/IP  
Windows XP  
TCP/IP  
Windows Server 2003  
NOTE: NetBEUI is not recommended by Microsoft to be used as a protocol in new  
networks. It is recommended that this protocol is only used in small networks where  
existing legacy clients require it.  
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SMBInstallation  
SMB Installation  
This section describes the installation procedure for using the machine on an SMB  
network.  
Installation Procedure  
The installation procedure is as follows.  
Network Communication Setup  
When using NetBEUI:  
Set the SMB port to [Enable] using the control panel or CentreWare Internet  
Services.  
When using TCP/IP:  
Set the SMB port to [Enable] using the control panel or CentreWare Internet  
Services. Set the IP address on the control panel.  
Workstation Setup  
Install the print driver on the computer.  
Test Print  
A print job should be submitted to make sure that the machine has been installed and  
configured correctly.  
Network Communication Setup  
This procedure is used to set up the network communication parameters of the  
machine.  
At the machine, perform these steps.  
NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP  
network.  
NOTE: CentreWare Internet Services can also be used to configure the machine.  
Refer to CentreWare Internet Services chapter on page 91.  
First, enable the SMB port.  
1. Connect the machine to the network.  
2. Press the <Log In/Out> button.  
3. Select [System Settings].  
4. Enter the password using the numeric keypad and then select [Confirm].  
5. Select [Print Settings] and then press the <Enter> button.  
6. Press the <Enter> button on the [Network/Port] screen.  
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6 Microsoft Networking  
7. Select [SMB] by selecting [S] or [T] and then press the <Enter> button.  
8. Select [Port Status] by selecting [S] or [T] and then press the <Enter> button.  
9. Select [Enable] by selecting [S] or [T] and then press the <Enter> button.  
If necessary, you may change the following settings for SMB:  
• Transport Protocol  
• Print Mode  
• PJL  
• TBCP Filter  
Next, establish TCP/IP if you use an IP address for a network.  
If IP address setting is unnecessary, press the <Login/Out> button to go to Workstation  
Setup on page 67.  
1. Press the <Exit> button once or twice to display the [Network/Port] screen.  
2. Select [TCP/IP Settings] by selecting [T] or [S] and then press the <Enter>  
button.  
3. Select [Get IP Address] by selecting [T] or [S] and then press the <Enter>  
button.  
4. Select [DHCP/Autonet], [DHCP], [BOOTP], [RARP], or [Manual] by selecting [T]  
or [S] and then press the <Enter> button.  
NOTE: Use the DHCP server together with the Windows Internet Name Service  
(WINS) server.  
If you selected [Manual] in step 4, use the following steps to enter the IP address.  
If you selected other than [Manual], press the <Login/Out> button and then go to  
Workstation Setup on page 67.  
1. Press the <Exit> button.  
2. Select [IP Address] by selecting [T] or [S] and then press the <Enter> button.  
3. Use the numeric keypad to enter the IP address in the format “xxx.xxx.xxx.xxx”.  
NOTE: Press the <J> button to move to the next section. Press the <I> button to  
return to the previous section.  
NOTE: You cannot enter 127, 254, or 255 into the first section of the format.  
4. Press the <Enter> button.  
5. Press the <Exit> button.  
6. Use the same steps as IP address setting to enter the subnet mask and gateway  
address.  
NOTE: You can enter 000, 128, 192, 224, 240, 248, 252, 254, or 255 into each section  
as the values for the subnet mask.  
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SMBInstallation  
NOTE: You cannot enter 127, 254, or 255 into the first section of the format for the  
gateway address.  
7. Press the <Log In/Out> button.  
NOTE: If you wish to filter access to the machine from the client computers, activate  
the IP Filter. The [Filter] screen is located in the same layer as the [TCP/IP Settings]  
screen.  
Workstation Setup  
Install the print driver on the client computer. Refer to the HTML documentation in  
CentreWare Utilities CD-ROM.  
Test Print  
Make sure that the machine has been installed on the network correctly by submitting  
a test print from a client workstation. Perform the following steps.  
1. Open a document on a client workstation.  
2. Select the machine as the printer.  
3. Print the document on the machine and verify that it prints correctly.  
4. Make sure that the print driver is installed on every workstation that will be sending  
jobs to the machine.  
5. Repeat the test for all workstations that will be sending jobs to the machine.  
The installation process is now complete.  
If the test print fails, refer to Problem Solving chapter for assistance.  
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6 Microsoft Networking  
Changing the Settings  
This section explains how the Key Operator uses [config.txt] to change the SMB  
settings.  
Procedure  
The steps below explain how to overwrite [config.txt] for the machine using a Windows  
networked computer. You will need the following information: SMB Host Name,  
Workgroup, Key Operator Name, and Key Operator Password.  
1. Open [Network Neighborhood] from the Windows computer, followed by  
[Workgroup] (default: Workgroup) and then the [printer].  
NOTE: The default host name of the machine is FX-xxxxxx, where xxxxxx is the last  
six characters of the MAC address of the machine. You can check the name by  
referring to SMB Host Name on the System Settings List.  
NOTE: This method does not enable printer search across subnets.  
For printer search across subnets, you should set the WINS server or edit  
[LMHOSTS]. For details about [LMHOSTS], refer to your Windows manual.  
2. Double click the [admintool] folder.  
3. For Windows 95/Windows 98/Windows Me, enter the password (SMB  
Administrator Password) only. For Windows NT 4.0/Windows 2000/Windows XP,  
enter the user name (SMB Administrator Name) and password (SMB  
Administrator Password).  
Then, click [OK]. The [admintool] folder will be opened.  
NOTE: The factory default for the Key Operator Name is [admin], and the default Key  
Operator Password is "x-admin". You are advised to change the name and password  
from the default ones.  
4. Open [config.txt] using a text editing application, for example Notepad.  
NOTE: [Config.txt] can also be changed from CentreWare Internet Services.  
5. Make changes to the appropriate items, and then save and close [config.txt].  
NOTE: For more information about [config.txt], refer to Setting Format of config.txt on  
page 69.  
The [message.txt] file is then created inside the [admintool] folder.  
6. Open [message.txt] and check that it displays the information shown in the  
following table.  
NOTE: If [message.txt] is not displayed, select [Refresh Status] from the [View] menu.  
If an error message appears, check the information has been set correctly in  
[config.txt].  
7. Close [message.txt].  
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Changing the Settings  
8. Switch off the machine. After the display on the screen clears, switch on the  
machine again.  
NOTE: The changes you have made will be enabled either after switching off and on,  
or after saving [config.txt] with its Reboot option set to [Yes].  
Setting Format of config.txt  
Item  
Remarks  
Value  
Default  
Printer Language Language to be used  
English  
English  
Host Name  
Host name of the machine  
Maximum  
15bytes  
FX-xxxxxx  
(xxxxxx: last 6  
characters of the  
MAC address of  
the machine)  
Workgroup  
Name of printer workgroup  
Maximum  
15bytes  
WORKGROUP  
NetBEUI  
TCP/IP  
Spool  
Activation of NetBEUI protocol  
Activation of TCP/IP protocol  
On/Off  
On/Off  
On  
On  
Activation of spool function.  
Select from Disk, Memory, and Off.  
If Disk is selected but not  
Disk/Memory/Off Disk  
recognized, Memory will be used.  
Max Spool Size  
The maximum receive buffer size 512–32768KB  
during spooling.  
Can be set in 256KB increments.  
1024KB  
256KB  
Max Receive  
Buffer Size  
The maximum receive buffer size 64–1024KB  
during non-spooling.  
Can be set in 32KB increments.  
JCL  
Activation of JCL  
On/Off  
On  
Print Mode  
Set the printer language.  
AUTO/PS*/PCL  
AUTO  
On  
Auto Master  
Mode  
Activation of the automatic browse On/Off  
master feature.  
Not available when WINS server is  
designated.  
Encrypt  
Password  
Activation of the encrypt password On/Off  
feature.  
On  
Time Zone  
Set the time zone in units of  
minutes.  
-720 to  
720minutes  
0 (GMT –  
Greenwich Mean  
Time)  
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6 Microsoft Networking  
Item  
Remarks  
Value  
Default  
Daylight Saving  
Set the period of summer time. Set hour-start-end  
the time, date, and month for both (h-hhddmm-  
the start date and end date of  
summer time. For example “1–  
012803–023110” will advance the  
system clock by one hour at 1 a.m.  
on 28th March, and go back one  
hour at 2 a.m. on 31st October.  
hhddmm)  
Maximum  
Sessions  
Maximum connections of the  
machine.  
3–10  
5
Unicode Support Enable the use of Unicode. If this Enable/Disable  
is disabled then the local code,  
Disable  
such as shift-JIS, will be used.  
DHCP  
Activation of DHCP.  
On/Off  
Yes/No  
On  
Get WINS DHCP Activation of WINS DHCP.  
Yes  
IP Address  
Set the IP address.  
0.0.0.0  
0.0.0.0  
0.0.0.0  
Subnet Mask  
Set the subnet mask.  
Set the gateway address.  
Gateway  
Address  
WINS Primary  
Server IP  
Address  
Set the WINS primary server IP  
address.  
0.0.0.0  
0.0.0.0  
WINSSecondary Set the WINS secondary server IP  
Server IP  
Address  
address.  
Administrator  
Name  
Administrator name.  
Maximum  
20bytes  
admin  
Administrator  
Password  
Password of Administrator.  
Current setting not displayed.  
Maximum  
14bytes  
x-admin  
Location  
Comments on location of machine. Maximum  
48bytes  
Reboot  
Machine will reboot after editing  
the [config.txt] parameter setting  
file, if the reboot option is set to  
[Yes].  
Yes/No  
No  
Usually set to [No] when activated.  
It will not reboot if there is an error  
in the setting, even if the reboot  
option is set to [Yes].  
* Available only when PostScript Kit is installed.  
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7 TCP/IP (LPD or Port9100)  
This chapter explains how to set up the machine to print from a Windows computer  
through LPD or Port9100. The following information is provided.  
Network Communication Setup – page 73  
Workstation Setup – page 75  
Test Print – page 75  
Information Checklist  
Before starting these procedures, make sure that the following items are available or  
have been performed.  
Item  
By  
An existing operational network utilizing TCP/IP is required. These  
procedures are not designed to install a network.  
Customer  
Obtain and record the following information:  
• IP address  
Customer  
• Gateway address  
• Subnet mask  
• Host name  
Refer to the glossary for additional information about the Gateway  
Address and Subnet mask, if needed.  
Test the machine to make sure that it is installed fully and functioning  
correctly.  
Customer  
Print driver for the machine  
If problems are encountered during machine setup, refer to Problem Solving chapter  
for assistance.  
CAUTION: Do not connect the network cable to the machine until instructed to  
do so.  
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7 TCP/IP (LPD or Port9100)  
TCP/IP (LPD or Port9100) Environments  
System configuration  
As the machine supports the LPD and Port9100 protocol, you can print directly from a  
Windows computer.  
When printing from Windows 95/Windows 98/Windows Me computers through the LPD  
port, use our TCP/IP Direct Print Utility. This tool is installed together with the print  
drivers. When printing from Windows NT 4.0/Windows 2000/Windows XP/Windows  
Server 2003 computers, use the OS standard LPR port.  
When printing through Port9100, change the necessary settings on the computers.  
The transport protocol for LPD and Port9100 can be TCP/IP.  
You will also need to set up the IP address on the machine and the Windows  
computers.  
NOTE: Windows NT 4.0 does not support printing through Port9100.  
Target computers  
The following computers support printing through LPD or Port9100.  
Connection  
OS  
Protocol  
LPD port  
Windows 95  
TCP/IP  
Windows 98  
Windows Me  
Windows NT 4.0  
Windows 2000  
Windows XP  
Windows Server 2003  
Mac OS X  
Port9100  
Windows 2000  
TCP/IP  
Windows XP  
Windows Server 2003  
NOTE: The optional PostScript Kit is required when you print from Macintosh.  
TCP/IP (LPD or Port9100) Installation  
This section describes how to set up the machine to use the LPD and Port9100  
protocol.  
Installation Procedure  
There are three stages to enable printing to the machine through LPD or Port9100.  
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TCP/IP (LPD or Port9100) Installation  
Network Communication Setup  
Enable the following ports using the control panel or CentreWare Internet Services.  
• Printing through LPD: LPD port  
• Printing through Port9100: Port9100 port  
NOTE: CentreWare Internet Services allows more detailed settings. Refer to  
CentreWare Internet Services chapter on page 91.  
Workstation Setup  
This requires the workstations in the networking environment to be configured to  
communicate with the machine.  
Test Print  
A print job should be submitted to make sure that the machine has been installed and  
configured correctly.  
Network Communication Setup  
This section describes how to set up the network communication parameters of the  
machine.  
At the machine, perform these steps.  
NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP  
network.  
NOTE: CentreWare Internet Services can also be used to configure the machine.  
Refer to CentreWare Internet Services chapter on page 91.  
First, enable the [LPD] or [Port9100] port.  
1. Connect the machine to the network.  
2. Press the <Log In/Out> button.  
3. Select [System Settings].  
4. Enter the password using the numeric keypad and then select [Confirm].  
5. Select [Print Settings] and then press the <Enter> button.  
6. Press the <Enter> button on the [Network/Port] screen.  
7. Select [LPD] or [Port9100] by selecting [T] or [S] and then press the <Enter>  
button.  
8. Select [Port Status] by selecting [T] or [S] and then press the <Enter> button.  
9. Select [Enable] by selecting [T] or [S] and then press the <Enter> button.  
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7 TCP/IP (LPD or Port9100)  
If necessary, you may change the following settings for LPD or Port9100:  
• Print Mode  
• PJL  
• Connect Time-out  
• TBCP Filter  
• Port No.  
Next, establish TCP/IP.  
1. Press the <Exit> button once or twice to display the [Network/Port] screen.  
2. Select [TCP/IP Settings] by selecting [T] or [S] and then press the <Enter>  
button.  
3. Select [Get IP Address] by selecting [T] or [S] and then press the <Enter>  
button.  
4. Select [DHCP/Autonet], [DHCP], [BOOTP], [RARP], or [Manual] by selecting [T]  
or [S] and then press the <Enter> button.  
NOTE: Use the DHCP server together with the Windows Internet Name Service  
(WINS) server.  
If you selected [Manual] in step 4, use the following steps to enter the IP address.  
If you selected other than [Manual], press the <Login/Out> button and then go to  
Workstation Setup on page 75.  
1. Press the <Exit> button.  
2. Select [IP Address] by selecting [T] or [S] and then press the <Enter> button.  
3. Use the numeric keypad to enter the IP address in the format “xxx.xxx.xxx.xxx”.  
NOTE: Press the <J> button to move to the next section. Press the <I> button to  
return to the previous section.  
NOTE: You cannot enter 127, 254, or 255 into the first section of the format.  
4. Press the <Enter> button.  
5. Press the <Exit> button.  
6. Use the same steps as IP address setting to enter the subnet mask and gateway  
address.  
NOTE: You can enter 000, 128, 192, 224, 240, 248, 252, 254, or 255 into each section  
as the values for the subnet mask.  
NOTE: You cannot enter 127, 254, or 255 into the first section of the format for the  
gateway address.  
7. Press the <Log In/Out> button.  
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TCP/IP (LPD or Port9100) Installation  
NOTE: If you wish to filter access to the machine from the client computers, activate  
the IP Filter. The [Filter] screen is located in the same layer as the [TCP/IP Settings]  
screen.  
Workstation Setup  
Install print drivers on each client workstation that will be sending print jobs to the  
machine, and map to the machine as a printer. Refer to the HTML documentation in  
CentreWare Utilities CD-ROM or documentation provided with the optional PostScript  
Kit.  
Test Print  
To make sure that the machine has been installed on the network correctly, a test print  
should be submitted from a client workstation. Perform the following steps.  
1. Open a document on a client workstation.  
2. Select the machine as the printer to which the selected document will be sent.  
3. Print the document on the machine and verify that it prints correctly.  
4. Make sure that the driver is installed on every workstation that will be sending jobs  
to the machine.  
5. Repeat the test for all workstations that will be sending jobs to the machine.  
The installation process is now complete.  
If the test print fails, refer to the Problem Solving chapter for assistance.  
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7 TCP/IP (LPD or Port9100)  
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8 Parallel Port  
This chapter explains how to set up the machine in a parallel port environment. The  
following information is provided.  
Workstation Setup – page 79  
Test Print – page 79  
Information Checklist  
Before starting the parallel port installation procedures, make sure that the following  
items are available or have been performed.  
Item  
By  
IEEE1284 Parallel Port Cable  
Customer  
Customer  
Test the machine to make sure that it is installed fully and functioning  
correctly.  
Print driver for the machine  
Customer  
NOTE: The installation procedures will install the machine on the parallel port of the  
host workstation. The procedures are not intended to connect the host workstation to  
other workstations.  
If problems are encountered during the installation of the machine, refer to Problem  
Solving chapter for assistance.  
CAUTION: Do not connect the parallel port cable to the machine until instructed  
to do so.  
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77  
       
8 Parallel Port  
Parallel Port Environment  
System configuration  
The machine can be connected directly to the parallel port of a host workstation. A  
document file can be sent from the host workstation via the parallel port to the machine  
for printing. Other workstations can be connected via a network to the host workstation.  
Each workstation has a queue that can hold a number of files.  
The document file is sent from the queue in the workstation to the queue in the host  
workstation, and then onto the queue in the machine to be printed.  
Target computers  
The following computers support printing through the parallel port.  
• Windows 95/Windows 98/Windows Me  
• Windows NT 4.0/Windows 2000/Windows XP/Windows Server 2003  
Parallel Port Installation  
Follow these procedures to install and use the machine on the parallel port.  
Installation Procedure  
There are three stages required to install the machine on a parallel port.  
Parallel Port Communication Setup  
This requires the machine to be set up for parallel port printing.  
Workstation Setup  
This requires the workstation to be configured to print to the machine.  
Test Print  
A print job should be submitted to make sure that the machine has been installed and  
configured correctly.  
Parallel Port Communication Setup  
Connect the machine and the computer with an IEEE1284 Parallel Port Cable.  
1. Insert the interface cable connector into the parallel interface connector of the  
machine and secure it using the wire clips on both sides.  
2. Connect the other end of the interface cable connector to the computer.  
3. Switch on the computer.  
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Parallel Port Installation  
4. Switch on the machine.  
Next, enable the Parallel port.  
NOTE: CentreWare Internet Services can also be used to configure the machine.  
Refer to the CentreWare Internet Services chapter.  
1. Press the <Log In/Out> button.  
2. Select [System Settings].  
3. Enter the password using the numeric keypad and then select [Confirm].  
4. Select [Print Settings] and then press the <Enter> button.  
5. Press the <Enter> button on the [Network/Port] screen.  
6. Select [Parallel] by selecting [T] or [S] and then press the <Enter> button.  
7. Select [Port Status] by selecting [T] or [S] and then press the <Enter> button.  
8. Select [Enable] by selecting [T] or [S] and then press the <Enter> button.  
Depending on your requirements, change the following communication parameters on  
the machine.  
• Print Mode  
• PJL  
• Auto Eject Time  
• Adobe Protocol  
• Bi-directional  
NOTE: Adobe Protocol can be set when the PostScript Kit (optional) has been  
installed.  
NOTE: Except for Bi-directional, there is no need to change the default setting of the  
other items for normal use. However, it may be necessary to make changes  
depending on the OS of each computer.  
9. Press the <Log In/Out> button.  
Workstation Setup  
Perform the following steps.  
1. Refer to the HTML documentation on the CentreWare Utilities CD-ROM, and  
install the drivers for the machine on all the workstations that will be sending jobs  
to the machine.  
2. Continue with Test Print on page 79.  
Test Print  
To make sure that the machine has been installed on the parallel port correctly, submit  
a test print from a client workstation. Perform the following steps.  
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1. Open a document on a workstation.  
2. Select the machine as the printer to which the document will be sent.  
3. Print the selecter document on the machine and verify that it prints correctly.  
4. Repeat the test for all workstations that will be sending jobs to the machine.  
The installation process is now complete.  
If the test print fails, refer to the Problem Solving chapter for assistance.  
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9 USB Port  
This chapter explains how to set up the machine in a USB port environment. The  
following information is provided.  
Workstation Setup – page 83  
Test Print – page 84  
Information Checklist  
Before starting the USB port installation procedures, make sure that the following items  
are available or have been performed.  
Item  
By  
USB Cable  
Customer  
Customer  
Test the machine to make sure that it is installed fully and functioning  
correctly.  
Print driver for the machine  
Customer  
NOTE: The installation procedures will install the machine on the USB port of the host  
workstation. The procedures are not intended to connect the host workstation to other  
workstations.  
If problems are encountered during the installation of the machine, refer to the Problem  
Solving chapter for assistance.  
CAUTION: Do not connect the USB cable to the machine until instructed to do so.  
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USB Port Environment  
System configuration  
The machine can be connected directly to the USB port of a host workstation. A  
document file can be sent from the host workstation via the USB port to the machine  
for printing. Other workstations can be connected via a network to the host workstation.  
Each workstation has a queue that can hold a number of files.  
The document file is sent from the queue in the workstation to the queue in the host  
workstation, and then onto the queue in the machine to be printed.  
Target computers  
The following computers support printing through the USB port.  
• Windows 2000/Windows XP/Windows Server 2003  
• Mac OS X 10.2.x  
NOTE: The optional PostScript Kit is required when you print from Macintosh.  
USB Port Installation  
Follow these installation procedures for using the machine on a USB port.  
Installation Procedure  
There are three stages required to install the machine on a USB port.  
USB Port Communication Setup  
This requires the machine to be set up for USB port printing.  
Workstation Setup  
This requires the workstation to be configured to print to the machine.  
Test Print  
A print job should be submitted to make sure that the machine has been installed and  
configured correctly.  
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USB Port Communication Setup  
This section describes how to set up USB communication on the machine. The  
following parameters can be set depending on your requirements. These setups must  
be done without the USB cable connected.  
Enable the USB port.  
NOTE: CentreWare Internet Services can also be used to configure the machine.  
Refer to CentreWare Internet Services chapter on page 91.  
1. Press the <Log In/Out> button.  
2. Select [System Settings].  
3. Enter the password using the numeric keypad and then select [Confirm].  
4. Select [Print Settings] and then press the <Enter> button.  
5. Press the <Enter> button on the [Network/Port] screen.  
6. Select [USB] by selecting [T] or [S] and then press the <Enter> button.  
7. Select [Port Status] by selecting [T] or [S] and then press the <Enter> button.  
8. Select [Enable] by selecting [T] or [S] and then press the <Enter> button.  
If necessary, you may change the following settings.  
• Auto Eject Time  
• Print Mode  
• PJL  
• Adobe Protocol  
NOTE: Adobe Protocol can be set when the PostScript Kit (optional) has been  
installed.  
9. Press the <Log In/Out> button.  
Workstation Setup  
Before starting Workstation Setup, make sure that the USB cable is disconnected from  
the computer.  
Then perform the following steps.  
1. Refer to the HTML documentation in CentreWare Utilities CD-ROM or  
documentation provided with the optional PostScript Kit, and install the print  
drivers for the machine on all the workstations that will be sending jobs to the  
machine.  
2. Continue with Test Print on page 84.  
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Test Print  
To make sure that the machine has been installed on the USB port correctly, submit a  
test print from a client workstation. Perform the following steps.  
1. Open a document on a workstation.  
2. Select the machine as the printer to which the document will be sent.  
3. Print the selected document on the machine and verify that it prints correctly.  
4. Repeat the test for all workstations that will be sending jobs to the machine.  
The installation process is now complete.  
If the test print fails, refer to the Problem Solving chapter for assistance.  
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10 IPP (Internet Printing Protocol)  
This chapter explains how to set up the machine to operate in an IPP (Internet Printing  
Protocol) environment. The following information is provided.  
Network Communication Setup – page 87  
Workstation Setup – page 88  
Test Print – page 88  
Information Checklist  
Before starting the IPP installation procedures, make sure that the following items are  
available or have been performed.  
Item  
By  
An existing operational TCP/IP network is required. These procedures  
are not designed to install a network.  
Customer  
Obtain and record the following information:  
• IP address  
Customer  
• Gateway address  
• Subnet mask  
• Host name  
Refer to the glossary for additional information about the Gateway  
Address and Subnet mask, if needed.  
Test the machine to make sure that it is installed fully and functioning  
correctly.  
Customer  
Print driver for the machine  
If problems are encountered during the installation of the machine, refer to Problem  
Solving chapter for assistance.  
CAUTION: Do not connect the network cable to the machine until instructed to  
do so.  
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IPP Environment  
System configuration  
The machine supports Internet Printing Protocol (IPP). As Windows 2000/Windows XP/  
Windows Me/Windows Server 2003 are installed with the client software needed to  
output to an IPP printer, you can specify this printer using the Add Printer Wizard. Using  
IPP, you can print to a remote printer through the Internet or intranet.  
The transport protocol for IPP can be TCP/IP.  
Target computers  
The following computers support IPP.  
Connection  
OS  
Protocol  
TCP/IP  
Windows 2000  
Windows XP  
TCP/IP  
Windows Server 2003  
Windows Me  
NOTE: For Internet printing from a Windows Me computer, the IPP port should be  
installed. For the IPP port installation, see the Windows Me documentation.  
IPP Installation  
Follow these procedures for installing and using the machine in an IPP environment.  
Installation Procedure  
There are three stages.  
Network Communication Setup  
This requires the machine to be set up for IPP.  
Workstation Setup  
This requires the workstation to be configured to print to the machine.  
Test Print  
A print job should be submitted to make sure that the machine has been installed and  
configured correctly.  
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Network Communication Setup  
This section describes how to set up the network communication parameters of the  
machine.  
At the machine, perform these steps.  
NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP  
network.  
NOTE: CentreWare Internet Services can also be used to configure the machine.  
Refer to the CentreWare Internet Services chapter.  
Initially, enable the IPP port.  
1. Connect the machine to the network.  
2. Press the <Log In/Out> button.  
3. Select [System Settings].  
4. Enter the password using the numeric keypad and then select [Confirm].  
5. Select [Print Settings] and then press the <Enter> button.  
6. Press the <Enter> button on the [Network/Port] screen.  
7. Select [IPP] by selecting [T] or [S] and then press the <Enter> button.  
8. Select [Port Status] by selecting [T] or [S] and then press the <Enter> button.  
9. Select [Enable] by selecting [T] or [S] and then press the <Enter> button.  
If necessary, you may change the following settings.  
• Print Mode  
• PJL  
• Access Control  
• DNS  
• ADD Port No.  
• Connect Time-Out  
• TBCP Filter  
Next, establish TCP/IP.  
1. Press the <Exit> button once or twice to display the [Network/Port] screen.  
2. Select [TCP/IP Settings] by selecting [T] or [S] and then press the <Enter>  
button.  
3. Select [Get IP Address] by selecting [T] or [S] and then press the <Enter>  
button.  
4. Select [DHCP/Autonet], [DHCP], [BOOTP], [RARP], or [Manual] by selecting [T]  
or [S] and then press the <Enter> button.  
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NOTE: Use the DHCP server together with the Windows Internet Name Service  
(WINS) server.  
If you selected [Manual] in step 4, use the following steps to enter the IP address.  
If you selected other than [Manual], press the <Login/Out> button and then go to  
Workstation Setup on page 88.  
1. Press the <Exit> button.  
2. Select [IP Address] by selecting [T] or [S] and then press the <Enter> button.  
3. Use the numeric keypad to enter the IP address in the format “xxx.xxx.xxx.xxx”.  
NOTE: Press the <J> button to move to the next section. Press the <I> button to  
return to the previous section.  
NOTE: You cannot enter 127, 254, or 255 into the first section of the format.  
4. Press the <Enter> button.  
5. Press the <Exit> button.  
6. Use the same steps as IP address setting to enter the subnet mask and gateway  
address.  
NOTE: You can enter 000, 128, 192, 224, 240, 248, 252, 254, or 255 into each section  
as the values for the subnet mask.  
NOTE: You cannot enter 127, 254, or 255 into the first section of the format for the  
gateway address.  
7. Press the <Log In/Out> button.  
NOTE: If you wish to filter access to the machine from the client computers, activate  
the IP Filter. The [Filter] screen is located in the same layer as the [TCP/IP Settings]  
screen.  
Workstation Setup  
For each client workstation that will be sending print jobs to the machine, install the print  
drivers for the machine, and map to the machine as a printer. Refer to the HTML  
documentation in CentreWare Utilities CD-ROM, for additional information.  
Test Print  
To make sure that the machine has been installed on the network correctly a test print  
should be submitted from a client workstation. Perform the following steps.  
1. Open a document on a client workstation.  
2. Select the machine as the printer to which the selected document will be sent.  
3. Print the document on the machine and verify that it prints correctly.  
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IPPInstallation  
4. Make sure that the driver is installed on every workstation that will be sending jobs  
to the machine.  
Repeat the test for all workstations that will be sending jobs to the machine.  
The installation process is now complete.  
If the test print fails, refer to the Problem Solving chapter. for assistance.  
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11 CentreWare Internet Services  
This chapter explains how to enable and use the CentreWare Internet Services feature  
of the machine. The following information is provided.  
Using CentreWare Internet Services to Configure Settings on the Machine – page 95  
E-mail – page 103  
HTTP – page 104  
Information Checklist  
Before enabling the CentreWare Internet Services feature, make sure that the  
following items are available or have been performed.  
Item  
By  
An existing operational workstation with TCP/IP Internet or Intranet  
accessibility is required. These procedures are not intended to install  
the TCP/IP stack itself.  
Customer  
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11 CentreWare Internet Services  
Item  
By  
Obtain and record the following information:  
• A Unique IP Address  
Customer  
• Gateway Address  
• Subnet Mask  
Refer to the glossary for additional information about the Gateway  
Address and Subnet Mask, if needed.  
Test the machine to make sure that it is installed fully and functioning Customer  
correctly.  
If problems are encountered during the installation of the machine, refer to the Problem  
Solving chapter for assistance.  
CentreWare Internet Services Environments  
CentreWare Internet Services uses the embedded HTTP Server on the machine. This  
allows communication with the machine through a Web browser with access to the  
Internet or intranet. By entering the internet address of the machine as the URL  
(Universal Resource Locator) in the browser, direct access to the machine is available.  
CentreWare Internet Services allows you to make not only the same basic settings as  
from the control panel, but to also make more specialized settings for the machine.  
Many of the features available within Internet Services will require an user name and  
password. The default user name is “admin” and the default password is “x-admin”. A  
user will only be prompted for an admin name and password once in a single browser  
session.  
System Configuration  
To use CentreWare Internet Services, you need to enable TCP/IP on the machine.  
Target Computers  
The OS and browsers that can be used for CentreWare Internet Services are as  
follows.  
OS  
Browsers  
Windows 98SE  
Windows Me  
Windows NT4.0  
Internet Explorer 5.5 SP2,  
Internet Explorer 6.0 SP1  
Netscape 7  
NOTE: Activating two or more browsers  
could produce unexpected results.  
Windows 2000  
Internet Explorer 5.5 SP2,  
Internet Explorer 6.0 SP1  
Netscape 7.1  
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OS  
Browsers  
Windows XP  
Internet Explorer 6.0 SP1  
Netscape 7.1  
Windows Server 2003  
Mac OS 8.x, 9.x  
Internet Explorer 6.0 SP1  
Netscape 7.1  
Internet Explorer 5.1  
Netscape 7.02  
Mac OS X 10.2.6  
Internet Explorer 5.2  
Netscape 7.02  
CentreWare Internet Services Installation  
This section describes the settings required to use CentreWare Internet Services.  
Installation Procedure  
There are two stages required to enable CentreWare Internet Services.  
Network Communication Setup  
This requires the machine to be set up for CentreWare Internet Services.  
Test Access  
To make sure that CentreWare Internet Services has been set up correctly, you should  
access CentreWare Internet Services.  
Network Communication Setup  
Use this procedure to set up the network communication parameters of the machine.  
At the machine, perform these steps.  
First, enable the Internet Services port.  
1. Connect the machine to the network.  
2. Press the <Log In/Out> button.  
3. Select [System Settings].  
4. Enter the password using the numeric keypad and then select [Confirm].  
5. Select [Print Settings] and then press the <Enter> button.  
6. Press the <Enter> button on the [Network/Port] screen.  
7. Select [Internet Services] by selecting [T] or [S] and then press the <Enter>  
button.  
8. Select [Port Status] by selecting [T] or [S] and then press the <Enter> button.  
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9. Select [Enable] by selecting [T] or [S] and then press the <Enter> button.  
Next, establish TCP/IP.  
1. Press the <Exit> button once or twice to display the [Network/Port] screen.  
2. Select [TCP/IP Settings] by selecting [T] or [S] and then press the <Enter>  
button.  
3. Select [Get IP Address] by selecting [T] or [S] and then press the <Enter>  
button.  
4. Select [DHCP/Autonet], [DHCP], [BOOTP], [RARP], or [Manual] by selecting [T]  
or [S] and then press the <Enter> button.  
NOTE: Use the DHCP server together with the Windows Internet Name Service  
(WINS) server.  
If you selected [Manual] in step 4, use the following steps to enter the IP address.  
If you selected other than [Manual], press the <Login/Out> button and then go to Test  
Access on page 94.  
1. Press the <Exit> button.  
2. Select [IP Address] by selecting [T] or [S] and then press the <Enter> button.  
3. Use the numeric keypad to enter the IP address in the format “xxx.xxx.xxx.xxx”.  
NOTE: Press the <J> button to move to the next section. Press the <I> button to  
return to the previous section.  
NOTE: You cannot enter 127, 254, or 255 into the first section of the format.  
4. Press the <Enter> button.  
5. Press the <Exit> button.  
6. Use the same steps as IP address setting to enter the subnet mask and gateway  
address.  
NOTE: You can enter 000, 128, 192, 224, 240, 248, 252, 254, or 255 into each section  
as the values for the subnet mask.  
NOTE: You cannot enter 127, 254, or 255 into the first section of the format for the  
gateway address.  
7. Press the <Log In/Out> button.  
NOTE: If you wish to filter access to the machine from the client computers, activate  
the IP Filter. The [Filter] screen is located in the same layer as the [TCP/IP Settings]  
screen.  
Test Access  
Follow the steps below to access CentreWare Internet Services.  
1. At a client workstation on the network, launch an internet browser.  
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2. In the URL field, enter "http://" followed by the internet address of the machine.  
Then press the <Enter> key on the keyboard.  
Example: If the internet address is vvv.xxx.yyy.zzz, enter the following in the URL field:  
http://vvv.xxx.yyy.zzz  
If the Port number is set, append that to the internet address as follows. In this  
example, the port number is 80.  
http://vvv.xxx.yyy.zzz:80  
3. Verify that the home page of CentreWare Internet Services is displayed.  
The CentreWare Internet Services installation process is now completed.  
If the test fails, refer to Problem Solving chapter for assistance.  
NOTE: When your access to CentreWare Internet Services is encrypted,  
enter “https://” followed by the internet address, instead of “http://”.  
Using CentreWare Internet Services to Configure Settings on  
the Machine  
This section provides the full listing of the items that can be set for each port through  
CentreWare Internet Services.  
Refer to the CentreWare Internet Services chapter of the User Guide for more  
information. Select [Properties] > [Port Settings] to enable/disable each port.  
NOTE: The following items display only if the port is activated. To activate a port  
through CentreWare Internet Services, select [Port Status], and then the required port.  
E-mail – page 103  
HTTP – page 104  
Ethernet  
This page allows you to configure the Ethernet settings for the following options.  
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1. At the CentreWare Internet Services home page for the machine, select the  
[Properties] tab.  
2. In the [Properties] frame, select the plus symbol [+] to the left of the [Port Settings]  
folder.  
3. Select [Ethernet].  
4. Set up the following options to be displayed in the frame.  
• Ethernet Settings  
NOTE: For more information about the options, refer to Properties in the CentreWare  
Internet Services chapter of the User Guide.  
5. Select [Apply New Settings] to reflect the new setting.  
6. Enter the user ID and password, then select [OK].  
NOTE: The default user ID is "admin" and the default password is "x-admin".  
7. When the reboot message appears, select [Reboot].  
Parallel  
This page allows you to configure the parallel port settings for the following options.  
1. At the CentreWare Internet Services home page for the machine, select the  
[Properties] tab.  
2. In the [Properties] frame, select the plus symbol [+] to the left of the [Port Settings]  
folder.  
3. Select [Parallel].  
4. Set up the following options to be displayed in the frame.  
• Bi-directional Communication  
• Auto Eject Time  
• Adobe Communication Protocol (Only available when the optional PostScript Kit is  
installed.)  
NOTE: For more information about the options, refer to Properties in the CentreWare  
Internet Services chapter of the User Guide.  
5. Select [Apply New Settings] to reflect the new setting.  
6. Enter the user ID and password, then select [OK].  
NOTE: The default user ID is "admin" and the default password is "x-admin".  
USB  
This page allows you to configure the USB settings for the following options.  
1. At the CentreWare Internet Services home page for the machine, select the  
[Properties] tab.  
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2. In the [Properties] frame, select the plus symbol [+] to the left of the [Port Settings]  
folder.  
3. Select [USB].  
4. Set up the following options to be displayed in the frame.  
• Auto Eject Time  
• Adobe Communication Protocol (Only available when the optional PostScript Kit is  
installed.)  
NOTE: For more information about the optionss, refer to Properties in the CentreWare  
Internet Services chapter of the User Guide.  
5. Select [Apply New Settings] to reflect the new setting.  
6. Enter the user ID and password, then select [OK].  
NOTE: The default user ID is "admin" and the default password is "x-admin".  
7. When the reboot message appears, select [Reboot].  
EtherTalk  
This is only available when the optional PostScript Kit is installed. This page allows you  
to configure the EtherTalk settings.  
1. At the CentreWare Internet Services home page for the machine, select the  
[Properties] tab.  
2. In the [Properties] frame, select the plus symbol [+] to the left of the [Protocol  
Settings] folder.  
3. Select [EtherTalk].  
4. Set up the following options to be displayed in the frame.  
• Printer Name  
• Zone Name  
• Printer Type  
NOTE: For more information about the options, refer to Properties in the CentreWare  
Internet Services chapter of the User Guide.  
5. Select [Apply New Settings] to reflect the new setting.  
6. Enter the user ID and password, then select [OK].  
NOTE: The default user ID is "admin" and the default password is "x-admin".  
SMB (Microsoft Networking)  
This page allows you to configure the SMB settings for the following options.  
NOTE: Some settings on this page will only be available after you reboot the machine  
from CentreWare Internet Services, or after the machine is switched off and on.  
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1. At the CentreWare Internet Services home page for the machine, select the  
[Properties] tab.  
2. In the [Properties] frame, select the plus symbol [+] to the left of the [Protocol  
Settings] folder.  
3. Select [SMB].  
4. Set up the following options to be displayed in the frame.  
• Workgroup  
• Host Name  
• Administrator Name  
• Administrator Password  
• Re-enter Password  
• Maximum Sessions  
• TBCP Filter (Only available when the optional PostScript Kit is installed.)  
• Unicode Support  
• Auto Master Mode  
• Encrypt Password  
NOTE: For more information about the options, refer to Properties in the CentreWare  
Internet Services chapter of the User Guide.  
5. Select [Apply New Settings] to reflect the new setting.  
6. Enter the user ID and password, then select [OK].  
NOTE: The default user ID is "admin" and the default password is "x-admin".  
7. When the reboot message appears, select [Reboot].  
NetWare  
This page allows you to configure the NetWare settings for the following options.  
NOTE: Some settings on this page will only be available after you reboot the machine  
from CentreWare Internet Services, or after the machine is switched off and on.  
1. At the CentreWare Internet Services home page for the machine, select the  
[Properties] tab.  
2. In the [Properties] frame, select the plus symbol [+] to the left of the [Protocol  
Settings] folder.  
3. Select [NetWare].  
4. Set up the following options to be displayed in the frame.  
• Host Name  
• Active Mode  
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• File Server Name  
• Polling Interval  
• Number of Searches  
• Password  
• Re-enter Password  
• TBCP Filter (Only available when the optional PostScript Kit is installed.)  
• Tree Name  
• Context Name  
• Transport Protocol  
• Frame Type  
• Network Address  
• SLP  
• Active Discovery  
NOTE: For more information about the options, refer to Properties in the CentreWare  
Internet Services chapter of the User Guide.  
5. Select [Apply New Settings] to reflect the new setting.  
6. Enter the user ID and password, then select [OK].  
NOTE: The default user ID is "admin" and the default password is "x-admin".  
7. When the reboot message appears, select [Reboot].  
TCP/IP  
This page allows you to configure the following TCP/IP settings.  
NOTE: Some settings on this page will only be available after you reboot the machine  
from CentreWare Internet Services, or after the machine is switched off and on.  
1. At the CentreWare Internet Services home page for the machine, select the  
[Properties] tab.  
2. In the [Properties] frame, select the plus symbol [+] to the left of the [Protocol  
Settings] folder.  
3. Select [TCP/IP].  
4. Set up the following options to be displayed in the frame.  
• Host Name  
• Get IP Address  
• IP Address  
• Subnet Mask  
• Gateway Address  
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• Get DNS Address  
• DNS Address 1–3  
• DNS Name  
• Generate Domain Search List Automatically  
• Domain Name 1–3  
• Connection Time-Out  
• Dynamic DNS Update  
• Get WINS Server Address  
• Primary WINS Server Address  
• Secondary WINS Server Address  
• IP Filter  
NOTE: For more information about the options, refer to Properties in the CentreWare  
Internet Services chapter of the User Guide.  
5. Select [Apply New Settings] to reflect the new setting.  
6. Enter the user ID and password, then select [OK].  
NOTE: The default user ID is "admin" and the default password is "x-admin".  
7. When the reboot message appears, select [Reboot].  
LPD  
This page allows you to configure the LPD settings for the following options.  
NOTE: Some settings on this page will only be available after you reboot the machine  
from CentreWare Internet Services, or after the machine is switched off and on.  
1. At the CentreWare Internet Services home page for the machine, select the  
[Properties] tab.  
2. In the [Properties] frame, select the plus symbol [+] to the left of the [Protocol  
Settings] folder.  
3. Select [LPD].  
4. Set up the following options to be displayed in the frame.  
• Port Number  
• TBCP Filter (Only available when the optional PostScript Kit is installed.)  
• Connection Time-Out  
NOTE: For more information about the options, refer to Properties in the CentreWare  
Internet Services chapter of the User Guide.  
5. Select [Apply New Settings] to reflect the new setting.  
6. Enter the user ID and password, then select [OK].  
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NOTE: The default user ID is "admin" and the default password is "x-admin".  
SNMP  
This page allows you to configure the SNMP settings for the following options.  
NOTE: Some settings on this page will only be available after you reboot the machine  
from CentreWare Internet Services, or after the machine is switched off and on.  
1. At the CentreWare Internet Services home page for the machine, select the  
[Properties] tab.  
2. In the [Properties] frame, select the plus symbol [+] to the left of the [Protocol  
Settings] folder.  
3. Select [SNMP].  
4. Set up the following options to be displayed in the frame.  
• Community Name (Read Only)  
• Community Name (Read/Write)  
• Community Name (Trap Notification)  
• Key Operator  
NOTE: For more information about the options, refer to Properties in the CentreWare  
Internet Services chapter of the User Guide.  
5. Select [Apply New Settings] to reflect the new setting.  
6. Enter the user ID and password, then select [OK].  
NOTE: The default user ID is "admin" and the default password is "x-admin".  
IPP  
This page allows you to configure the IPP settings for the following options.  
NOTE: Some settings on this page will only be available after you reboot the machine  
from CentreWare Internet Services, or after the machine is switched off and on.  
1. At the CentreWare Internet Services home page for the machine, select the  
[Properties] tab.  
2. In the [Properties] frame, select the plus symbol [+] to the left of the [Protocol  
Settings] folder.  
3. Select [IPP].  
4. Set up the following options to be displayed in the frame.  
• Port Number  
• Add Port No.  
• TBCP Filter (Only available when the oprional PostScript Kit is installed.)  
• Administrator Mode  
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• DNS  
• Connection Time-Out  
NOTE: For more information about the options, refer to Properties in the CentreWare  
Internet Services chapter of the User Guide.  
5. Select [Apply New Settings] to reflect the new setting.  
6. Enter the user ID and password, then select [OK].  
NOTE: The default user ID is "admin" and the default password is "x-admin".  
Port9100  
This page allows you to configure the Port9100 settings for the following options.  
NOTE: Some settings on this page will only be available after you reboot the machine  
from CentreWare Internet Services, or after the machine is switched off and on.  
1. At the CentreWare Internet Services home page for the machine, select the  
[Properties] tab.  
2. In the [Properties] frame, select the plus symbol [+] to the left of the [Protocol  
Settings] folder.  
3. Select [Port9100].  
4. Set up the following options to be displayed in the frame.  
• Port Number  
• TBCP Filter (Only available when the optional PostScript Kit is installed.)  
• Connection Time-Out  
NOTE: For more information about the options, refer to Properties in the CentreWare  
Internet Services chapter of the User Guide.  
5. Select [Apply New Settings] to reflect the new setting.  
6. Enter the user ID and password, then select [OK].  
NOTE: The default user ID is "admin" and the default password is "x-admin".  
UPnP  
This page allows you to configure the UPnP settings for the following options.  
NOTE: Some settings on this page will only be available after you reboot the machine  
from CentreWare Internet Services, or after the machine is switched off and on.  
1. At the CentreWare Internet Services home page for the machine, select the  
[Properties] tab.  
2. In the [Properties] frame, select the plus symbol [+] to the left of the [Port Settings]  
folder.  
3. Select [UPnP].  
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4. Set up the following option to be displayed in the frame.  
• Port Number  
NOTE: For more information about the options, refer to Properties in the CentreWare  
Internet Services chapter of the User Guide.  
5. Select [Apply New Settings] to reflect the new setting.  
6. Enter the user ID and password, then select [OK].  
NOTE: The default user ID is "admin" and the default password is "x-admin".  
7. When the reboot message appears, select [Reboot].  
E-mail  
This page allows you to configure the E-mail settings for the following options.  
NOTE: Some settings on this page will only be available after you reboot the machine  
from CentreWare Internet Services, or after the machine is switched off and on.  
1. At the CentreWare Internet Services home page for the machine, select the  
[Properties] tab.  
2. In the [Properties] frame, select the plus symbol [+] to the left of the [Protocol  
Settings] folder.  
3. Select [E-mail].  
4. Set up the following options to be displayed in the frame.  
• POP3 Server Address (Specify when the machine sends the E-mail using the POP  
before SMTP feature.)  
• Max. no. of pages for Split Send  
• POP User Name (Specify when the machine sends the E-mail using the POP before  
SMTP feature.)  
• POP User Password (Specify when the machine sends the E-mail using the POP  
before SMTP feature.)  
• Re-enter Password  
• SMTP Send Authentication – POP before SMTP  
• SMTP Server Address or Host Name. If Host Name is used, ensure that the DNS  
setting is correct. The DNS setting can be accessed from [Properties] > [Protocol  
Settings] > [TCP/IP].  
NOTE: For more information about the options, refer to Properties in the CentreWare  
Internet Services chapter of the User Guide.  
5. Select [Apply New Settings] to reflect the new setting.  
6. Enter the user ID and password, then select [OK].  
NOTE: The default user ID is "admin" and the default password is "x-admin".  
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7. When the reboot message appears, select [Reboot].  
HTTP  
This page allows you to configure the HTTP settings for the following options.  
NOTE: Some settings on this page will only be available after you reboot the machine  
from CentreWare Internet Services, or after the machine is switched off and on.  
1. At the CentreWare Internet Services home page for the machine, select the  
[Properties] tab.  
2. In the [Properties] frame, select the plus symbol [+] to the left of the [Protocol  
Settings] folder.  
3. Select [HTTP].  
4. Set up the following options to be displayed in the frame.  
• Port Number  
• Maximum Sessions  
• Connection Time-Out  
NOTE: For more information about the options, refer to Properties in the CentreWare  
Internet Services chapter of the User Guide.  
5. Select [Apply New Settings] to reflect the new setting.  
6. Enter the user ID and password, then select [OK].  
NOTE: The default user ID is "admin" and the default password is "x-admin".  
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12 E-mail  
This chapter describes how to set up the E-mail feature of the machine. The following  
information is provided.  
Network Communications Setup – page 107  
Test E-mail – page 109  
E-mail Overview  
This section provides an overview of the settings for Scan to E-mail and Mail Notice  
Service features.  
These features are available when the optional Scan to Email Kit is installed.  
Scan to E-mail  
You can send the scanned documents as an E-mail attachment to one or more E-mail  
address destinations. You can select the format of the scanned data to be TIFF or PDF.  
Mail Notice Service  
This feature enables you to set the machine to send E-mail to specified addresses  
about machine errors and print requests rejected by the filtering features.  
Information Checklist  
Before installing the feature, make sure that the following items are available or have  
been performed.  
Item  
By  
An existing operational network utilizing TCP/IP is required. These  
procedures are not designed to install a network.  
Customer  
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Item  
By  
Obtain and record the following information:  
• IP address  
Customer  
• Gateway address  
• Subnet mask  
• Machine host name  
• Machine e-mail account  
• SMTP server address or SMTP server name  
• POP3 server address or POP3 server name  
• DNS server name (if mail server names are used instead of mail server  
addresses)  
Refer to the Glossary for additional information about the Gateway  
Address and Subnet mask, if needed.  
Set up the mail server and E-mail accounts.  
Customer  
Customer  
Test the machine to make sure that it is installed fully and functioning  
correctly.  
Install the Scan to Email Kit.  
Customer  
NOTE: You must have an Internet Service Provider if you wish to acquire an E-mail  
account through ISP.  
If problems are encountered during machine setup, refer to the Problem Solving  
chapter for assistance.  
E-mail Environments  
System Requirements  
The following options are required for the machine.  
• Scan to Email Kit  
• The machine is connected to the network using TCP/IP.  
• The environment allows the sending and receiving of E-mail.  
Item  
Correspondent Specifications  
ITU-T Recommendations  
E-mail format  
DSN function  
MDN function  
SMTP  
ITU-T T.37, T.30, F.185 and E.164  
RFC2304, RFC2305  
RFC1891, 1894  
RFC2298  
RFC821, 822, 1869  
RFC1939  
POP3  
MIME version  
Version1.0 (RFC2049)  
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E-mailInstallation  
NOTE: A file may not print if the format differs from those in the above table.  
NOTE: It is recommended to use Microsoft Outlook Express 5.5/6.0 or Netscape 7 as  
an E-mail software.  
E-mail Installation  
This section describes how to enable the E-mail feature.  
Installation Procedure  
To use the E-mail feature, configure the following settings through CentreWare Internet  
Services.  
Network Communication Setup  
For more information, refer to Network Communications Setup on page 107.  
NOTE: Before using CentreWare Internet Services, set the IP address for the  
machine.  
Test Mail  
The E-mail job should be submitted to make sure that the machine has been installed  
and configured correctly.  
Network Communications Setup  
Use this procedure to set up the network communication parameters of the machine.  
At the machine, perform these steps.  
NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP  
network.  
NOTE: Some settings will only be available after you reboot the machine from  
CentreWare Internet Services, or after the machine is switched off and on.  
First, set the following items.  
1. At the CentreWare Internet Services home page for the machine, select the  
NOTE: For more information about how to access the home page, refer to  
CentreWare Internet Services chapter on page 91.  
2. In the [Properties] frame, select [Machine Details].  
3. Enter the required E-mail address in [Administrator E-mail Address].  
4. Select [Apply New Settings].  
5. Enter the user ID and password, then select [OK].  
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NOTE: The default user ID is "admin" and the default password is "x-admin".  
6. When the reboot message appears, select [Reboot].  
7. In the [Properties] frame, select [Port Status].  
8. Check [Enable] for [Send E-mail] and [Mail Notice Service]  
9. Select [Apply New Settings].  
10. When the reboot message appears, select [Reboot].  
Next, set the E-mail feature.  
1. At the CentreWare Internet Services home page for the machine, select the  
NOTE: For more information about how to access the home page, refer to  
CentreWare Internet Services chapter on page 91.  
2. In the [Properties] frame, select the plus symbol [+] to the left of the [Protocol  
Settings] folder.  
3. Select [E-mail]  
4. Set the following items.  
– POP3 Server Address or Host Name. Ensure that the DNS setting is correct if  
a POP3 server host name is used instead of the IP address. The DNS setting  
can be accessed from Properties > Protocol Settings > TCP/IP.  
– Max. no. of pages for Split Send  
– POP User Name  
– POP User Password  
– Re-enter Password  
– SMTP Send Authentication – POP before SMTP  
– SMTP Server Address or Host Name. Ensure that the DNS setting is correct if  
a SMTP server host name is used instead of the IP address. The DNS setting  
can be accessed from Properties > Protocol Settings > TCP/IP.  
NOTE: Specify [POP3 Server Address], [POP User Name], and [POP User Password]  
when the machine sends the E-mail using the "POP before SMTP" Authentication  
feature.  
5. Select [Apply New Settings].  
6. When the reboot message appears, select [Reboot].  
Finally, set the optional Mail Notice Service feature.  
1. At the CentreWare Internet Services home page for the machine, select the  
NOTE: For more information about how to access the home page, refer to  
CentreWare Internet Services chapter on page 91.  
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2. In the [Properties] frame, select [Mail Notice Settings].  
3. Set the following items.  
– Notice Frequency - This setting specifies the frequency of sending the status of  
an e-mail to members of the Mail Recipient list.  
– Notice Day (Weekly) -- Specifies the day of the week that e-mails are sent if the  
Notice Frequency is set to Weekly.  
– Notice Date (Monthly) -- Specifies the date when the e-mails are sent if the Notice  
Frequency is set to monthly.  
– Notice Time -- Specifies the time of day to send the e-mail notice.  
– IP Reject Frequency -- Specifies the number of rejections before sending an e-  
mail notice to users whose IP addresses are not registered in the permitted  
addresses list.  
– Domain Reject Frequency -- Specifies the number of rejections before sending  
an e-mail notice to users whose domains are not registered in the permitted  
domains list.  
– Next Notice Date -- Displays the next transmission date.  
– Recipient Mail Address -- Specifies up to three recipient e-mail addresses for mail  
notices.  
– Regular Notice  
– IP Reject Notice  
– Domain Reject Notice  
4. Select [Apply New Settings]  
Test E-mail  
Follow the steps below to test e-mail.  
1. Load the documents.  
2. Press the <E-Mail> button to select the features.  
3. Specify the destination using the numeric keypad on the control panel.  
4. Press the <Start> button.  
The document will be scanned and converted to the format that you specified. Then it  
will be sent as an E-mail attachment.  
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13 Problem Solving  
This chapter contains problem solving procedures and how to seek further assistance.  
For more information, refer to the following.  
Problem using CentreWare Internet Services – page 125  
Problem using Mail Notice Service – page 127  
Problem Solving Procedures  
This section enables you to identify the steps to solve problems relating to the network  
functions of the machine. Use the following steps to identify and solve the problem. If  
the problem is not network related, refer to the User Guide for corrective action.  
1. Resolve any local copier or fax problems first. Perform the corrective action that is  
recommended by the User Guide. Do not attempt to resolve a network problem if  
the local copier and fax functions are not operating correctly.  
2. Check that the machine has power and it is switched on.  
3. Check that the network cable is connected to the machine.  
4. Check that the network cable is connected to the workstation.  
5. Check that the correct print driver for the machine is selected at the workstation.  
6. Check that the software application being used to send print jobs is set up  
correctly.  
7. If one workstation is not printing/faxing, then re-install the print driver on the  
workstation.  
8. Call the local Xerox Welcome Center, where a representative will assist in the  
diagnosis and solution of the problem.  
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Problems using a NetWare Environment  
This section explains what to do when problems occur while using NetWare. The  
causes, confirmation methods, and actions are as follows. If a problem still exists after  
the corrective action has been performed, follow the Problem Solving Procedures on  
page 111 to seek further assistance.  
When the required printing result is not obtained – page 116  
When there is no notification of error – page 117  
When printing fails  
*: For setting and confirmation methods, refer to the NetWare online documentation.  
Cause  
Confirmation Method  
Action  
A network component does  
not conform to the automatic light is on, in the network  
Check that the data link port Set the machine to the frame  
type specified for the file  
setting of the frame type.  
component connected to the server to be connected.  
machine. Then check that  
frame types of the file server  
are unified in the network.  
A control character or an  
Check whether the machine Initialize the NV memory from  
equal sign (=) was used in a is activated with the entered the control panel of the  
printer name.  
name.  
machine, then specify a  
printer name with characters  
other than control characters  
or the equal sign (=).  
A fault occurred on the  
network between the client  
and the machine.  
Use NWADMIN to check  
whether the target printer  
object is viewed.  
Replace the network cable  
between the client and the  
machine.  
The user name or group  
name of the print job is not  
registered in the print queue. whether the user name or  
group name of the job has  
Use NWADMIN or  
PCONSOLE to check  
<Action -1>  
Re-send the print job to a  
print queue in which the user  
name or group name has  
been registered correctly.  
been registered in the print  
queue.  
<Action -2>  
Use NWADMIN or  
PCONSOLE to register a  
user name or group name of  
the job in the print queue.*  
Print jobs cannot be sent to  
the print queue.  
Use NWADMIN or  
Use NWADMIN or  
PCONSOLE to check  
whether the Allow Users To  
Submit Print Jobs option is  
set to Yes.*  
PCONSOLE to set the Allow  
Users to Submit Print Jobs to  
Yes.*  
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Cause  
Confirmation Method  
Action  
The user name or group  
Use NWADMIN or  
<Action -1>  
name of the job is not defined PCONSOLE to check  
Re-send the print job to a  
print queue in which the user  
name or group name has  
been registered correctly.*  
in the print server.  
whether the user name or  
group name of the job is  
registered in the target print  
server.*  
<Action -2>  
Use NWADMIN or  
PCONSOLE to register the  
user name or group name of  
the job in the print server.*  
The print job is in a print  
Use NWADMIN or  
<Action -1>  
queue that is not assigned to PCONSOLE to check  
Re-send the print job to the  
print queue assigned to the  
machine.*  
the machine.  
whether the machine is  
assigned to the print queue.  
<Action -2>  
Use NWADMIN or  
PCONSOLE to assign the  
target queue to the machine.*  
The number of print queues  
assigned exceeds the  
maximum number that the  
machine can support.  
Use NWADMIN or  
PCONSOLE to check  
whether the required print  
queue is assigned to the  
machine.*  
Re-send the print job to the  
print queue assigned to the  
machine.*  
No slave file server is  
Use PCONSOLE to check  
Use PCONSOLE to register a  
specified (bindery mode).  
whether a slave file server is slave file server.*  
registered.*  
Incorrect printer type.  
Use PCONSOLE to check  
the printer type.*  
Use PCONSOLE to specify  
[Remote Parallel, LPT1].  
Then reboot the machine.*  
The setting for the slave file  
server is incorrect (bindery  
mode).  
Use PCONSOLE to check  
the setting.*  
Use PCONSOLE to specify  
the correct setting.*  
The actual number of the  
page of the print job is  
different from the page  
number set in the machine.  
Use NWADMIN or  
PCONSOLE to check  
whether the starting paper  
<Action -1>  
Use NWADMIN or  
PCONSOLE to match the  
number is the same as that of [Starting paper] number with  
the print job.*  
the paper number of the print  
job.*  
<Action -2>  
Use PCONSOLE to stop the  
print job. When the paper  
number is invalid, change the  
number, then re-send the  
print job to the print queue.  
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Cause  
Confirmation Method  
Action  
The data format of the print  
job does not match the print  
environment setting of the  
client.  
When printing a binary file in  
the PostScript language,  
make TBCP valid in the  
machine. If using Windows  
on the client, disable Ctrl-D.  
For details, refer the  
Windows PRINTER.WRI file.  
The IPX checksum is set to  
an invalid level.  
Use the Set command on the Enter the following command  
file server console to check on the file server console to  
whether the IPX checksum is set the IPX checksum to level  
set to level 0 or 2.  
1.  
Set Enable IPX Checksum =  
x (x: 1)  
The NCP packet signature is Use the Set command on the Enter the following command  
set to an invalid level.  
file server console to check  
whether the NCP packet  
signature is set to level 0 or  
3.  
on the file server console to  
set the NCP packet signature  
to level 1, and then restart the  
file server.  
set NCP Packet Signature  
Option = x (x: 1)  
The connected server is set  
over the router when using  
TCP/IP.  
Check whether the router can When the router cannot use  
use multi-cast.  
multi-cast, install the  
NetWare5 server in the same  
network using TCP/IP. Then  
describe the address over the  
router in the  
[SYS:\ETC\SLP.CFG] file.  
The IP address has been  
expired or has not been  
Use the PING command to  
check whether the IP address  
Set the IP address.  
found when using the DHCP of the machine is available.  
server.  
Another printer object has  
been connected.  
Use NWADMIN to check that Use the CentreWare Utilities  
the object is correctly CD-ROM or CentreWare  
assigned to the required print Internet Services to specify  
server.*  
the correct file server name,  
tree name, context name,  
and active mode.  
The file server goes down.  
A printer having the same  
Select [Network  
Neighborhood] of Windows to  
search for the file server.  
Activate the file server.  
Switch off the machine, and  
Use the CentreWare Utilities  
machine name exists on the then use NWADMIN to check CD-ROM to specify another  
network.  
that the printer object is in the machine name.  
job standby status.  
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Problems using a NetWare Environment  
Cause  
Confirmation Method  
Action  
The NetWare port is not  
activated.  
<Confirmation -1>  
<Action -1>  
Activate the NetWare port.  
Print the System Settings  
List, then check that the port  
is activated.  
<Confirmation - 2>  
<Action -2>  
Print the System Settings  
List. When using IPX/SPX,  
check that the network  
number remains set to  
00000000 (NetWare server  
down). When using TCP/IP,  
check that the IP address  
remains set to 0.0.0.0 (fixed  
IP address not specified) or  
an address supply server  
(DHCP server down).  
When using IPX/SPX, start  
the NetWare server. When  
using TCP/IP, set the fixed IP  
address or start the address  
supply server (DHCP).  
Invalid printer configuration.  
Use NWADMIN or  
Use NWADMIN or  
PCONSOLE to check that the PCONSOLE to set the  
printer configuration is  
correct.*  
following items.  
Printer type: Parallel  
Port: LPT 1  
Printer Location: Auto Load  
(Local).*  
The default machine name is Print the System Settings  
Specify the correct machine  
name (printer server name).  
invalid.  
List, then check that the  
correct machine name is  
entered.  
No directory tree name is  
specified.  
Print the System Settings  
List, then check that a tree  
name is specified.  
Specify a tree name.  
Specify a context.  
No context is specified.  
Print the System Settings  
List, and then check that a  
context is specified.  
The transport protocol of the Use CentreWare Internet  
NetWare port is not specified Services to check that the  
Select the transport protocol  
that the server specifies.  
correctly.  
transport protocol is also  
specified by the server.  
A fault occurred during print  
processing.  
Check the NetWare error of  
the machine displayed on the on.  
control panel.  
Switch the machine off and  
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When a switch off/on message is displayed  
Cause  
Confirmation Method  
Action  
A fault occurred in the  
NetWare interface.  
Switch the machine off and  
on.  
When the required printing result is not obtained  
Cause  
Confirmation Method  
Action  
The specified print language Check the print language of  
Specify the same print  
language of the print job as  
that of the machine.  
of the print job is different  
from one specified in the  
machine.  
the machine.  
Banner page print is specified <Confirmation -1>  
<Action -1>  
When defining the  
for the job.  
When printing under the  
CAPTURE/NPRINT print job CAPTURE/ NPRINT print job  
configuration, use the SHOW configuration, specify  
option to check that the  
NOBANNER.  
banner flag is not specified.  
<Confirmation -2>  
<Action -2>  
When printing from  
PCONSOLE under the print  
Inactivate the banner page  
print in the print job  
job configuration created with configuration with  
PRINTCON, check that the  
banner page print is  
available.  
PRINTCON.  
The file server and network  
are in the overload state.  
<PServer mode>  
No action.  
<RPrinter mode>  
Extend the duration before  
timeout.  
A fault occurred during print  
processing.  
Check the NetWare error  
displayed on the control  
panel.  
Switch the machine off and  
on.  
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Problems using an SMB Environment  
When there is no notification of error  
When there is no message displayed on the client which has sent print request, the  
possible causes, confirmation methods, and actions are as follows.  
When there is no notification of printer error  
Cause  
Confirmation Method  
Action  
The user is not registered in Use NAWADMIN or  
Register the user name or  
group name of the job.  
the Notify list of the print  
server.  
PCONSOLE to check  
whether the user name or  
group name of the job is  
registered.  
When there is no notification of the completion of the job  
Cause  
Confirmation Method  
Action  
When sending the print job  
from the client, the NOTIFY  
option is not specified.  
When sending the print job,  
check whether the NOTIFY  
option has been specified.  
When sending the print job,  
specify the NOTIFY option.  
NetWareCASTOFF has been  
executed on the client.  
Execute NetWareCASTON  
on the client.  
When sending a job using  
NPRINT/CAPTURE/  
When sending the job using  
NPRINT/CAPTURE/  
When sending the job using  
NPRINT/CAPTURE/  
PCONSOLE, the NOTIFY  
option is not specified.  
PCONSOLE, check whether PCONSOLE, specify the  
the NOTIFY option has been NOTIFY option.  
specified.  
Problems using an SMB Environment  
This section explains what to do when a problem occurs while using SMB. The possible  
causes, confirmation methods, and actions are as follows. If a problem still exists after  
page 111 to seek further assistance.  
When printing fails – page 118  
When the document cannot be deleted from the printer window – page 119  
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13 Problem Solving  
When the machine is not found from client computers  
Cause  
Confirmation Method  
Action  
The transport protocol is  
different between the client  
and the machine.  
Select [Searching as another Match the SMB transport  
computer] ([Start] > [Find] > protocol between the  
[Computer]) on the client, the machine and each client.  
machine can be found.  
Multiple master browsers  
exist.  
Same as the previous  
Confirmation Method  
When multiple clients are in  
the same workgroup, set the  
[Auto Master Mode] item in  
the SMB setting file  
[config.txt] to OFF, then  
switch the power off and on.  
(Only the Key Operator)  
The network (subnet) is  
invalid.  
Same as the previous  
Confirmation Method  
Set up the machine and client  
computer are in the same  
networks.  
Host name search does not  
function correctly  
(with TCP/IP).  
Use the PING command, and Check the WINS 1st server,  
check that a response is WINS 2nd server, and subnet  
returned when specifying the mask items in the SMB  
IP address of the machine,  
and that no response is  
setting file [config.txt], and  
also check the WINS, DNS,  
returned when specifying the and LMHOST contents in the  
host name.  
client. (Only the Key  
Operator)  
The host name specified for  
the machine is already  
defined for a different  
machine.  
Check if the host name is  
duplicated in the SMB status actions.  
information of the System  
Settings List.  
Take one of the following  
1. Change the host name to a  
different name in the SMB  
setting file [Config.txt].  
2. Use CentreWare Internet  
Services to change the  
host name to a different  
name.  
3. Reset the machine  
settings to the initial  
values. (Only the Key  
Operator)  
When printing fails  
Cause  
Confirmation Method  
Action  
The machine is processing a Check that the machine has After the machine has  
print request from another  
client (only non-spool mode).  
a print job in progress.  
processed the print request,  
send a print job or change the  
mode to the spool mode.  
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Problems using a UNIX Environment  
Cause  
Confirmation Method  
Action  
The number of sessions  
exceeds the maximum.  
Check that the machine is  
processing simultaneous  
requests (such as print  
request or status inquiry  
Wait for a while, send a print  
request again. Alternatively,  
increase the [Maximum  
Sessions] in the SMB setting  
request) from multiple clients. file [config.txt]. Then switch  
In Windows 95/Windows 98/ the power off and on. (Only  
Windows NT 4.0, the write  
error dialog, which indicates  
insufficient memory for the  
waiting print job is displayed.  
the Key Operator)  
When the document cannot be deleted from the printer window  
Cause  
Confirmation Method  
Action  
An attempt is made to delete Check whether the attempt is Delete the print job from the  
all documents displayed in made to delete the print job Document menu in the printer  
the printer window. (Only the from the Printer menu in the window.  
Key Operator)  
printer window.  
The document owner is  
invalid.  
Check whether the owner of Use the owner name of the  
the selected document  
document to log in to  
matches the Windows log-in Windows, then delete the  
name.  
document.  
Service Pack 4.0 or later is  
not installed in the system.  
(In Windows NT 4.0)  
Check the Service Pack  
version displayed to be  
displayed when you start  
Windows NT 4.0.  
Install Service Pack 4.0 or  
later.  
Problems using a UNIX Environment  
This section explains what to do when a problem occurs while using UNIX. The  
possible causes, confirmation methods, and actions are as follows. If a problem still  
exists after the corrective action has been performed, follow the Problem Solving  
Procedures on page 111 to seek further assistance.  
When printing fails – page 119  
When the required printing result is not obtained – page 121  
When printing fails  
Cause  
Confirmation Method  
Action  
The IP address is not correct. Check whether the IP  
address of the machine is  
Specify the correct IP  
address for the machine.  
correct.  
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13 Problem Solving  
Cause  
Confirmation Method  
Action  
A network error occurs on the Use the PING command to  
Check the error.  
network between the client  
and the machine.  
check the communication  
status.  
The printer entry setting is  
not correctly defined on the  
client.  
Check the printer entry  
setting on the client. Check  
the /etc/printcap file of the  
client or use the lpstat  
Define the correct printer  
entry setting.  
command to troubleshoot.  
The system is in offline.  
Check if the online lamp is  
off.  
Exit the pause or the  
machine setting mode, and  
then check if the online lamp  
comes on.  
The print data size sent in  
Check the upper limit of the  
<Action -1>  
one print command exceeds receiving data size, and then When the print data size  
the buffer memory size (in  
spool mode).  
compare it with the size of  
print data to be sent as one  
job.  
exceeds the maximum  
receiving data size in one file,  
divide the file into files  
smaller than the maximum,  
then re-send the print  
request.  
<Action -2>  
When the print data size  
exceeds the maximum  
receiving data size in multiple  
files, reduce the number of  
files to be printed at one time.  
A fault occurred during print  
processing.  
Check the LPD error  
message displayed on the  
control panel.  
Switch the machine off and  
on.  
The specified transmission  
speed is different from the  
transmission speed of the  
network.  
Check whether the  
transmission speed is  
specified correctly.  
Specify the correct  
transmission speed.  
The client and machine are in Check whether the source  
different rings connected via routing is specified correctly.  
a bridge, and the source  
Activate the source routing.  
routing is inactivated.  
The data format of the print  
job does not match the print  
Specify PSASC as the printer  
name.  
environment of the client  
(print data sent from the  
client contains TBCP).  
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Problems using a Windows Environment  
Cause  
Confirmation Method  
Action  
The data format of the print  
job does not match the print  
environment of the client  
(print data sent from the  
client is in the binary  
notation).  
Set the logical printer name  
to PSBIN to print a binary file  
in the PostScript language.  
Print paper is out.  
Check the paper refilling  
message on the control  
panel.  
Load the paper into the paper  
tray. When changing the  
paper size, specify the new  
size, if required.  
The selected transport  
protocol does not match the  
client.  
Check the transport protocol Select the transport protocol  
selected from the control  
panel.  
matching the client.  
When the required printing result is not obtained  
Cause  
Confirmation Method  
Action  
The specified print language Check the specified print  
Specify a print language  
matching that of the print  
data.  
is different from the print  
language of the print data.  
language and the print  
language of the print data.  
Problems using a Windows Environment  
This section explains what to do when a problem occurs while using Microsoft Windows  
OS. The possible causes, confirmation methods, and actions are as follows. If a  
problem still exists after the corrective action has been performed, follow the Problem  
Solving Procedures on page 111 to seek further assistance.  
When using Windows 95/Windows 98/Windows Me – page 122  
When using Windows NT 4.0/Windows 2000/Windows XP/Windows Server 2003 –  
page 123  
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13 Problem Solving  
When using Windows 95/Windows 98/Windows Me  
When printing fails  
The following table explains what action to take when a printer disabled status (network  
error) or (spool error) is displayed when you click [Start] > [Settings] > [Printers] on your  
computer.  
Cause  
Confirmation Method  
Action  
The machine is connected to Check whether a router or  
a network that is not available gateway is between the  
Directly connect the machine  
to the network connected to  
your computer.  
to your computer.  
network connected to your  
computer and one connected  
to the machine.  
A fault occurred on the  
network between your  
computer and the machine;  
connection failed.  
Check that printer disabled  
status (network error) is  
displayed.  
Check the network fault.  
An invalid IP address is  
specified for the machine.  
Print disabled status  
(Network Error) is displayed. in the IP address item of the  
Select [Properties] from the [FX TCP/IP DPU Port Setup]  
Enter the correct IP address  
[Printer] menu on the printer dialog box.  
window, and also select [Port  
Settings] on the [Details] tab.  
Compare the IP addresses in  
the [FX TCP/IP DPU Port  
Setups] and the System  
Settings List.  
After a print request was sent Print disabled status  
Switch the machine on.  
from the computer, the  
(Network Error) is displayed.  
machine was switched off, or Check whether the machine  
a print request was sent to a is switched on.  
machine that was not  
switched on.  
Print requests are sent from  
multiple computers to the  
machine at the same time.  
Print disabled status  
(Network Error) is displayed. automatically.  
None. Printing restarts  
Printing file cannot be  
Print disabled status (spool  
After deleting unnecessary  
spooled due to insufficient  
error) is displayed. Open [My files to increase the free  
disk capacity of the computer. Computer], then right-click  
space available, select  
the disk (example: C drive) in [Pause Printing] from the  
which Windows 95/Windows [Document] menu of the  
98/Windows Me is installed.  
Select [Properties] from the  
displayed menu, and then  
check the free space size.  
printer window to enable  
printing to restart.  
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Problems using a Windows Environment  
When using Windows NT 4.0/Windows 2000/Windows XP/Windows Server 2003  
When printing fails  
Cause  
Confirmation Method  
Action  
The correct IP address is not Check whether the IP  
Specify the correct IP  
specified.  
address of the machine is  
correct.  
address for the machine.  
When [Ipd spool] is set to  
Check the maximum  
<Action -1>  
memory, the size of print data receiving data size on the  
When the print data size  
sent in one print request  
exceeds the maximum size  
specified.  
touch screen of the machine, exceeds the maximum size in  
and then compare it with the one file, divide the file into  
size of print data to be sent  
as one request.  
smaller files than the  
maximum receiving data  
size, then send the print  
request again.  
<Action -2>  
When the print data size  
exceeds the maximum size in  
multiple files, reduce the  
number of files to be printed  
at one time.  
A fault occurred during print  
processing.  
Check the error message on Write down the error  
the touch screen. message, switch the machine  
off and on, and retry printing.  
If the problem still exists,  
contact your Xerox Welcome  
Center.  
The selected transport  
protocol does not conform  
with the client.  
Check the selected transport Select a transport protocol  
protocol on the touch screen. conforming with the client.  
The print data format to be  
processed by the machine  
does not match the data  
format sent from the client.  
Disable the output function of  
Ctrl-D.  
When the required printing result is not obtained  
Cause Confirmation Method  
Action  
The specified print language Check the specified print  
Specify a print language  
matching that of the print  
data.  
is different from the print  
language of the print data.  
language and the print  
language of the print data.  
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13 Problem Solving  
Cause  
Confirmation Method  
Action  
The print driver that  
Check whether the print  
Select the print driver that  
accompanies the machine. If  
the print driver is not found,  
install and select it. If a third  
party print driver is used, you  
may have unexpected  
results.  
accompanies the machine is driver that accompanies the  
not being used (a third party machine is selected.  
print driver is being used).  
Problems using EtherTalk  
This section explains what to do when a problem occurs while using EtherTalk. The  
possible causes, confirmation methods, and actions are as follows. If a problem still  
exists after the corrective action has been performed, follow the Problem Solving  
Procedures on page 111 to seek further assistance.  
Cause  
Confirmation Method  
Action  
The name (or the default  
name) of the machine has  
been changed.  
Check that the machine  
name has been changed in  
Chooser.  
Change the name of the  
machine or the other printer  
to avoid the same name on  
the network.  
The machine does not  
display in Chooser.  
Use a network management If the type of NBP entity  
software to check that the name for the machine has  
type of the NBP entity name been changed from  
for the machine has been  
changed from LaserWriter.  
LaserWriter, the machine  
cannot be selected in  
Chooser. If the machine must  
be selected, open the  
machine using Apple Share  
Print Server or Windows  
Server.  
Use a network management If the machine cannot be  
software to check that the  
machine exists on the  
network.Check that the  
network is connected  
correctly.  
found on the network, the  
machine may be off or the  
network cable may be faulty.  
If the machine is on or the  
network cable is not faulty,  
contact the Xerox Welcome  
Center.  
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Problem using CentreWare Internet Services  
Cause  
Confirmation Method  
Action  
Unable to obtain the required Check that the print language Select the print language  
print results.  
between the machine and the correctly. If the print language  
print driver are consistent.  
of the machine is in the dump  
mode, the data sent from the  
Macintosh will be printed in  
hexadecimal notations.  
Check the installation  
Install the print driver  
procedure for the print  
driver.Check the print driver  
correctly.If a print driver of a  
third party is used, you may  
which came with the machine have unexpected results.If  
displays in Chooser.  
garbled characters are still  
printed, contact the Xerox  
Welcome Center.  
The machine is not  
connected.  
Check that the machine is  
selected in Chooser. If the  
machine is processing  
Select the machine in  
Chooser.  
another job, the job must be  
completed before the  
machine can be connected.  
Check that the EtherTalk port Activate the port or exit the  
is activated or the machine is offline mode.If the machine  
in the offline mode.  
still cannot be connected,  
contact the Xerox Welcome  
Center.  
Although the machine is  
connected, the machine does switched on, paper jam has  
not print.  
Check that the machine is  
If the problem remains,  
contact the Xerox Welcome  
Center.  
occurred in the machine, or  
the network is faulty.  
A message to reboot the  
machine is displayed on the  
screen.  
Check that the EtherTalk  
function has failed.  
Switch the machine off and  
on.If the message still  
displays, contact the Xerox  
Support Center.  
Problem using CentreWare Internet Services  
This section explains what to do when a problem occurs while using CentreWare  
Internet Services. The possible causes, confirmation methods, and actions are as  
follows. If a problem still exists after the corrective action has been performed, follow  
the Problem Solving Procedures on page 111 to seek further assistance.  
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13 Problem Solving  
Cause  
Confirmation Method  
Action  
Cannot access to  
CentreWare Internet  
Services.  
Check if the machine is  
switched on.  
Switch the machine on.  
Print out the System Settings Activate the CentreWare  
List to check if CentreWare  
Internet Services port is  
activated.  
Internet Services port.  
Check if the internet address Check the internet address. If  
is correctly entered.  
Services cannot be  
accessed, enter the IP  
address to make the  
connection.  
Check if the proxy server  
being used.  
Depending on the proxy  
server, connections might not  
be possible. Without using  
the proxy server, configure  
either the browser setting to  
“not using proxy server” or  
the address to be used to  
“not using proxy server”.  
The “please wait” message is  
displayed.  
Wait for a while as instructed.  
If nothing happens, click the  
[Refresh Status] button. If this  
does not help, check that the  
machine is working correctly.  
The [Refresh Status] button is Check if you are using the  
Use the specified OS and  
browser.  
not working.  
specified OS and browser.  
Selecting menu in the left  
frame does not change the  
right frame connection.  
The screen display is  
distorted.  
Change the window size of  
the browser.  
The latest information is not  
displayed.  
Click the [Refresh Status]  
button.  
Clicking the [Apply New  
Settings] button does not  
reflect the new settings.  
Check if the entered value is Enter the correct value. If the  
correct.  
entry is not valid, it will be  
automatically changed within  
the limit.  
Clicking the [Apply New  
Settings] button will display  
messages like “the server  
has returned ineffective or  
unrecognizable response” or  
“no data”.  
Check if the user ID and  
password are correct.  
Enter the correct user ID and  
password.  
Reboot the machine.  
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Problem using Mail Notice Service  
Cause  
Confirmation Method  
Action  
Cannot delete the job.  
Wait for a while and then click  
the [Refresh Status] button.  
Problem using Mail Notice Service  
This section explains what to do when a problem occurs while using Mail Notice  
follows. If a problem still exists after the corrective action has been performed, follow  
the Problem Solving Procedures on page 111 to seek further assistance.  
Cause  
Confirmation Method  
Action  
Mail Notice Service does not Use CentreWare Internet  
Set the E-mail address of the  
machine.  
notify the machine status.  
Services to check if the E-  
mail address of the machine  
is set.  
Use CentreWare Internet  
Services to check if [Mail  
Notice Service] is activated.  
Activate [Mail Notice  
Service].  
Use CentreWare Internet  
Services to check if the  
SMTP Server IP Address or  
POP3 Server IP Address is  
set correctly.  
Set the SMTP Server IP  
Address or POP3 Server IP  
Address.  
Use CentreWare Internet  
Services check if the POP3  
Set the POP3 Server Login  
Name or POP3 Server  
Server Login Name or POP3 Password.  
Server Password is set  
correctly.  
Use CentreWare Internet  
Services to check if the Mail  
Notice settings are set  
correctly.  
Set the Mail Notice settings.  
Use CentreWare Internet  
Services to check if the  
recipient mail addresses are  
set correctly.  
Set the recipient mail  
addresses.  
Check if your SMTP or POP3 Check your SMTP or POP3  
server function correctly. server.  
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13 Problem Solving  
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14 Glossary  
This chapter contains a list of terms used in the System Administration Guide. Each  
term has a corresponding definition that reflects the meaning of the term as it is used  
in this Guide.  
Terms Defined  
Use the following definitions to learn more about the meanings of terms used in this  
Guide.  
10Base-T  
A specification for baseband Ethernet running up to 10-Mbps  
on two pairs of twisted-pair wiring: one pair for transmitting  
data and the other for receiving. To guarantee proper signal  
timing, 10BaseT has a distance limit of approximately 100  
meters per segment. Based on the IEEE 802.3 standard. See  
also Ethernet and IEEE.  
100Base-TX  
A specification for baseband Ethernet running up to 100-Mbps  
on two pairs of twisted-pair wiring: either UTP or STP. The first  
pair of wires is used to receive data; the second is used to  
transmit. To guarantee proper signal timing, 100BaseTX has a  
distance limit of approximately 100 meters per segment.  
Based on the IEEE 802.3 standard. See also Ethernet, and  
IEEE.  
ASCII  
An abbreviation of American Standard Code for Information  
Interchange. A coding scheme that assigns numeric values to  
letters, numbers, punctuation, and certain other characters.  
BOOTP  
An abbreviation of Bootstrap Protocol. This is a protocol used  
by a network node to determine the IP address of its Ethernet  
interfaces, in order to boot a computer from a server via a  
network.  
Client Server  
DHCP  
A network environment in which the nodes communicate with  
a file server, and not directly with other nodes.  
An abbreviation of Dynamic Host Configuration Protocol. A  
protocol allowing the principal parameters of network devices  
(including IP Addresses) to be configured by central DHCP  
servers.  
DNS  
An abbreviation of Domain Name System. A system used in  
the Internet for translating names of network nodes into  
addresses.  
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14 Glossary  
Driver  
Ethernet  
FTP  
Software that is loaded on the client workstation that prepares  
data to be sent to the machine.  
Network transport technology commonly used to send data  
from one network node to another.  
An abbreviation of File Transfer Protocol. An application  
protocol, part of the TCP/IP protocol stack, used for  
transferring files between network nodes.  
Gateway Address  
HTTP  
The Gateway Address is the IP Address of the gateway, or  
router, that the machine will use to access devices on other  
subnets.  
An abbreviation of Hyper Text Transfer Protocol. This is the  
Internet standard that supports the exchange of information on  
the World Wide Web (WWW). HTTP lays the foundation for  
transparent access to the Internet.  
IEEE  
An abbreviation of Institute of Electrical and Electronics  
Engineers. This is an organization of engineering and  
electronics professionals notable for developing the IEEE 802  
standards for the physical and data-link layers of local area  
networks, following the ISO Open Systems Interconnection  
(OSI) model.  
IP  
See TCP/IP  
See TCP/IP  
IP Address  
IPP  
An abbreviation of Internet Printing Protocol. This is a  
sanctioned Internet Engineering Task Force (IETF) standard  
for printing documents from the Internet. IPP was initially  
conceived between Novell and Xerox with necessary support  
from the IETF.  
IPX  
Internetwork Packet Exchange. IPX is part of NetWare. It  
routes packets to the correct node and to the correct process  
within the node.  
LAN  
An abbreviation of Local Area Network. This is a network that  
serves a relatively small area, such as one building, and does  
not require telecommunications services to reach all of the  
nodes.  
LPD  
NDS  
An abbreviation of Line Printer Daemon. This is a print  
management program that runs on a host.  
An abbreviation of Novell Directory Services that was formerly  
known as NetWare Directory Services. This is a database  
used by Novell NetWare to organize resources for an entire  
network of NetWare servers. The database itself can be  
distributed across the network and accessed by all servers.  
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TermsDefined  
NetBEUI  
NetWare  
An abbreviation of NetBIOS (Network Basic Input/Output  
System) Extended User Interface. It is an enhanced version of  
the NetBIOS protocol that is used by network operating  
systems, such as LAN Manager, LAN Server, Windows for  
Workgroups, and Windows NT. NetBEUI formalizes the  
transport frame and adds additional functions.  
A network operating system from Novell. Clients log onto one  
or more file servers, which provide services such as e-mail,  
printing, and filing.  
Node  
PCL  
A device on a network that has an address and can send and/  
or receive data to and from other devices on the network.  
An abbreviation of Printer Control Language, which is used by  
Hewlett-Packard. This is a set of commands that tells a printer  
how to print a document.  
PCL5e  
PCL6  
A Hewlett-Packard Printer Control Language (PCL) that is the  
first version of PCL to support bi-directional communication  
between printer and computer.  
A Hewlett-Packard Printer Control Language (PCL). It is an  
interpreted language, similar to but more intelligent than  
PostScript. This version offers significant changes in the  
backward compatibility issue for Hewlett-Packard machines.  
PCONSOLE  
PDF  
A NetWare utility that can be used to create, configure,  
monitor, and manage queues in a NetWare server, and to  
attach print servers to the queues.  
An abbreviation of Portable Document Format. It is a file  
format developed by Adobe Systems. A PDF file can describe  
documents containing text and images, retaining all the  
formatting and fonts of the original copy. The document can  
then be displayed or printed, using application software,  
hardware, or operating system, which may differ from that  
used to create the original document.  
PDL  
An abbreviation of Page-Description Language. This refers to  
a programming language, such as PostScript, that is used to  
describe output to a printer or a display device, which then  
uses the instructions from the PDL to construct text and  
graphics and create the required page image.  
Peer-to-Peer  
PostScript  
A network environment in which the nodes communicate  
directly with other nodes. Windows for Workgroups, NetWare  
Lite, and Macintosh System 7 are examples of peer-to-peer  
networking products.  
PostScript is a page description language (PDL) developed by  
Adobe Systems. It is an object-oriented language, meaning  
that it treats images, including fonts, as collections of  
geometrical objects rather than as bit maps. PostScript is the  
standard for desktop publishing because it is widely supported  
by both hardware and software vendors.  
Xerox CopyCentre/WorkCentre 118 System Administration Guide  
131  
14 Glossary  
Print driver  
Protocol  
Queue  
See Driver.  
The rules that control the transmitting and receiving of data.  
A place where jobs are stored temporarily, while they are  
waiting to be processed. A print queue will hold several print  
jobs.  
RARP  
Router  
An abbreviation of Reverse Address Resolution Protocol. This  
is a method for providing IP Addresses to nodes on a network.  
When a node powers up, it broadcasts a RARP packet  
containing its Ethernet Address. The RARP server receives  
the packet and sends the IP Address back to the node.  
A device that directs network packets to the segment of the  
network for which the packet is intended, and excludes  
packets that are not intended for a segment. Routers reduce  
unnecessary network traffic and control access to segments of  
the network.  
SPX  
An abbreviation of Sequenced Packet Exchange. SPX is part  
of NetWare. It makes sure that packets are received in the  
correct order and that there are no errors.  
Subnet Mask  
There are approximately 4.3 billion different addresses in the  
IP Address range of 000.000.000.000 to 255.255.255.255.  
These addresses can be divided into smaller, and much more  
manageable subnetworks, or subnets. The Subnet Mask  
identifies which part of the IP Address contains the Subnet  
Address and which part contains the host (or device) address.  
TCP/IP  
An abbreviation of Transmission Control Protocol / Internet  
Protocol. TCP/IP is a set of communications protocols that is  
supported by a variety of computer platforms. TCP controls  
the data transfer and IP controls the routing of the data. The IP  
Address is a unique address that identifies a device in a  
network. The IP Address has to be set in the machine by the  
Key Operator. The IP Address consists of four bytes of  
information and is expressed as decimal numbers with the  
bytes separated by dots, for example 13.1.188.2.  
TIFF  
An abbreviation of Tagged Image File Format. A standard file  
format commonly used for scanning. Images scanned with the  
machine are captured in a TIFF 6.0 file format.  
Twisted Pair  
See 10Base-T.  
132  
Xerox CopyCentre/WorkCentre 118 System Administration Guide  
15 Index  
NetWare Environments ................................ 34  
Test Print ..................................................... 37  
Workstation Setup ....................................... 37  
C
CentreWare Internet Services Environments 92  
Test Access ..................................................94  
Changing the Settings ........................................27  
P
Parallel Port ........................................................ 77  
Information Checklist ................................... 77  
Powering On ...................................................... 14  
UNIX .......................................................... 119  
Windows .................................................... 121  
E
E-mail ................................................................105  
Information Checklist ..................................105  
Ethernet Port .......................................................28  
EtherTalk ............................................................59  
EtherTalk Environments ...............................60  
Test Print ......................................................62  
Workstation Setup ........................................62  
I
S
IPP (Internet Printing Protocol) ...........................85  
Test Print ......................................................88  
Workstation Setup ........................................88  
Symbol Set ......................................................... 30  
T
TCP/IP (LPD or Port9100) ................................. 71  
Information Checklist ................................... 71  
Test Print ..................................................... 75  
Workstation Setup ....................................... 75  
M
config.txt .......................................................68  
Test Print ......................................................67  
Workstation Setup ........................................67  
U
HP-UX .......................................................... 46  
Printing ......................................................... 48  
Solaris .......................................................... 44  
N
NetWare ..............................................................33  
Xerox CopyCentre/WorkCentre 118 Quick Reference Guide  
133  
 
15 Index  
SunOS ..........................................................44  
Information Checklist ....................................81  
Test Print ......................................................84  
USB Port Environment .................................82  
Workstation Setup ........................................83  
X
Xerox Welcome Center ........................................9  
134  
Xerox CopyCentre/WorkCentre 118 Quick Reference Guide  

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