HiPath 8000
optiPoint 410 S V7.0
optiPoint 420 S V7.0
Administrator Manual
Safety Precautions
Safety Precautions
Important Notes
Do not operate the telephone in environments where there is
a danger of explosions.
Use only original Siemens accessories. Using other accesso-
ries may be dangerous, and will invalidate the warranty and
the CE mark.
Never open the telephone or a key module. If you encounter
any problems, contact System Support.
Attention
7If the optiPoint 410/420 S V7.0 is supplied with power over the LAN
interface Æ page 232, the power source must be a limited power
source PowerHub compliant with IEC 60950.
•
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful in-
terference when the equipment is operated in a commercial environ-
ment.
•
This equipment generates, uses, and can radiate radio frequency ener-
gy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harm-
ful interference, in which case the user will be required to correct the
interference at his own expense.
•
•
The IP telephone optiPoint 410/420 S V7.0 complies with the European
standard EN 60 950.
The earpiece in this telephone handset contains a magnet. To prevent
injury, before each use ensure objects such as pins or staples are not
stuck to the earpiece.
•
•
There is always the danger of small objects being swallowed by young
children. In the case of the optiPoint 410/420 S V7.0, this applies in par-
ticular to the connecting cord clip.
Please make sure that such items are not accessible to children.
Never allow the telephone to come into contact with staining or corro-
sive liquids, such as coffee, tea, juice or soft drinks.
The information provided in this document contains merely general de-
scriptions or characteristics of performance features which in case of actu-
al use do not always apply as described or which may change as a result
of further development of the products.
2
Safety Precautions
An obligation to provide the respective performance features only exists if
expressly agreed in the terms of contract.
Note! (for U.S.A and Canada only)
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a residen-
tial installation. This equipment generates, uses, and can radiate ra-
dio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio com-
munications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encour-
aged to try to correct the interference by one or more of the follow-
ing measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for
help.
This product is a UL Listed Accessory, I.T.E., in U.S.A. and Canada.
Location of the Telephone
•
The telephone should be operated in a controlled environment with an
ambient temperature between 5 °C and 40 °C (41 °F and 104 °F).
To ensure good handsfree talking quality, the area in front of the micro-
phone (front right) should be kept clear. The optimum handsfree dis-
tance is 20 inches (50cm).
•
•
•
•
Do not install the telephone in a room where large quantities of dust
accumulate; this can considerably reduce the service life of the tele-
phone.
Do not expose the telephone to direct sunlight or any other source of
heat, as this is liable to damage the electronic equipment and the plas-
tic casing.
Do not operate the telephone in damp environments such as bath-
rooms.
Telephone Maintenance
•
Always use a damp or antistatic cloth to clean the telephone. Never
use a dry cloth.
•
If the telephone is very dirty, clean it with a diluted neutral cleaner con-
taining some form of surfactant, such as a dish detergent. Afterwards,
remove all traces of the cleaner with a damp cloth (using water only).
Never use cleaners containing alcohol, cleaners that corrode plastic, or
abrasive powders.
•
3
Safety Precautions
Labels
The device conforms to the EU guideline 1999/5/EG, as at-
tested by the CE mark.
This device has been manufactured in accordance with our
certified environmental management system (ISO 14001).
This process ensures that energy consumption and the use
of primary raw materials are kept to a minimum, thus reduc-
ing waste production.
All electrical and electronic products should be disposed of
separately from the municipal waste stream via designated
collection facilities appointed by the government or the local
authorities.
The correct disposal and separate collection of your old ap-
pliance will help prevent potential negative consequences
for the environment and human health. It is a precondition
for reuse and recycling of used electrical and electronic
equipment.
For more detailed information about disposal of your old ap-
pliance, please contact your city office, waste disposal ser-
vice, the shop where you purchased the product or your sa-
les representative.
The statements quoted above are only fully valid for equip-
ment which is installed and sold in the countries of the Euro-
pean Union and is covered by the directive 2002/96/EC.
Countries outside the European Union may have other regu-
lations regarding the disposal of electrical and electronic
equipment.
4
Contents
About the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Intended Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Product Identification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Application Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installing the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Mini Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Startup Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Dialling Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Control Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Protocol support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Speech. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Call Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
DTMF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5
Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
IP Network Protocols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
DHCP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
SNTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
IP Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Virtual LAN (VLAN). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
DLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Phone Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Basic Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Network Addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Quality of Service (QoS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Configure LAN Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Configure System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Terminal Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
SIP Specific Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
SIP Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Configuring Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
SNTP is available, but no automatic access by DHCP server . . . . . 67
No SNTP server available. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
6
Multiline. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Dialling Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Feature Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Java Proxy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Port Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
File Formats. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Download. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Use SNMP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Non user-assisted diagnostic tests . . . . . . . . . . . . . . . . . . . . . . . . . 95
User-assisted diagnostic tests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Security settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Restart the optiPoint 410/420 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Perform a Restart to optiPoint 410/420 S V7.0 display phones. . . . 97
View Date and Time of Last Restart . . . . . . . . . . . . . . . . . . . . . . . . 97
Perform a Restart to optiPoint 410 /entry . . . . . . . . . . . . . . . . . . . . 97
Restore Factory Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
optiPoint 410/420 S V7.0 display phones . . . . . . . . . . . . . . . . . . . . 98
optiPoint 410 entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Change Administrator Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
7
Contents
Clear ALL user data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Port Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Survivability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
SIP features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
File transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Speech. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Dial plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Configuration Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Configuration Management Log file . . . . . . . . . . . . . . . . . . . . . . . 136
Applications (optiPoint 410/420 standard/advance) . . . . . . . . . . . . 136
Upload configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Download application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Download configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Download hold music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Non user-assisted tests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
User-assisted tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
RTP Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
QoS Data Collection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
8
Change admin password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Port Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Survivability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Phone Menu Structure Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Editors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Text Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Audio mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Branding/Identity name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Call Recorder (HiPath 8000). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Callback URIs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Call park URI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Call pickup URI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Check for update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Clear ALL user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Compression encoding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Conference factory URI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Config DLS Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
9
Contents
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Dial Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Dial string. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Display ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Display test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
DSM Logo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
DSS Address of Record. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
DSS Realm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
DSS user ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
DSS password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Emergency number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Feature Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Feature Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Feature toggle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Feature URI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Force logoff to basic user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
10
FTP path. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
IP routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Key label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Key test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Layer 2/3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Last Restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
LED test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Line key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Line key operation mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Line monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Line Address of Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Line Hunt Ranking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Line Shared type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Line password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Line Primary line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Line Realm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Line Ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
11
Contents
Line user ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Port Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
RAM test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Send QDC Traps to Management Center . . . . . . . . . . . . . . . . . . . 213
Short description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Show focus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
SIP addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
SIP Auto answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
SIP Auto reconnect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
SIP Beep on auto answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
SIP Beep on auto reconnect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
SIP password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
SIP realm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
SIP routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
12
SIP user ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Use dynamic hostname concept . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Use secure/non-secure configuration download . . . . . . . . . . . . . . 228
Versions Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
VLAN discovery method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Voicemail number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
WAP Connection Type/mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
WAP proxy Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
WAP Server Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
WAP Server Port Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
WAP proxy Username . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Abbreviations and Specialized Terms . . . . . . . . . . . . . . . . . . . . . . . . . 230
13
Contents
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235
General Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Fault Finding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Display reported faults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Payload not Encrypted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
TLS Authentication Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
No Registration with Line Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Error Messages optiPoint 410 entry . . . . . . . . . . . . . . . . . . . . . . . 239
Common problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Phone Configurations . . . . . . . . . . . . . . . . . . . . . . . .243
Common Configuration (Factory Defaults) . . . . . . . . . . . . . . . . . . . . . 243
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245
14
General Information
General Information
About the Manual
The instructions within this manual will help you in administering and main-
taining the entry/economy/economy plus/standard/advance. The in-
structions contain important information for safe and proper operation of
the advance. Follow them carefully to avoid improper operation and get the
most out of your multi-function telephone in a network environment.
This guide is intended for service providers and network administrators
who administer VoIP services using the advance and who have a funda-
mental understanding of SIP. The tasks described in this guide are not in-
tended for end users of the phones. Many of these tasks affect the ability
of a phone to function on the network and require an understanding of IP
networking and telephony concepts.
For your own protection, please read the section dealing with safety.
Follow the safety instructions carefully in order to avoid endangering
yourself or other persons and to prevent damage to the unit.
These instructions are laid out in a user-oriented manner, which means that
you are led through the functions of the advance step by step – from the
setup, through descriptions of tools and extensions discussions of special
administrative and service tasks at the end of the manual. For the users, a
separate manual is provided.
15
General Information
Step by Step
Symbols in the Manual
Attention
7 This symbol indicates a hazard. Failure to follow
the instructions given may result in injury or in
damage to the unit.
Key information important for the proper use of
Shows administration tasks with menu paths at the
advance and on the Web Interface.
the Alphabetical Reference.
Shows the related web pages.
Means that you are in the administration menu and you
have already entered the correct administrator pass-
word. (Access: Phone Æ page 48, Web Interface
Æ page 110).
>
Means that you are in the diagnostics menu and you
have already entered the correct administrator pass-
word. (Access: Phone Æ page 49, Web Interface
Æ page 110).
Y
Means that you are in the setup menu and you have al-
ready entered the correct user password, if required
(Æ page 148).
16
General Information
Step by Step
Operating the telephone
n Lift the handset (off-hook).
t Replace the handset (on-hook).
s Conduct a call.
o Enter a telephone number or code.
u or v Increase or reduce the value depending on the current
operating mode.
optiPoint 410/420 economy/economy plus/stan-
dard/advance
Continue?
>
: The option appears on the screen.
Press the : key to confirm your selection.
> 02=System?
>
: Look for the select option.
< >
Press the
keys,
until the option appears on the screen.
key to confirm your selecti
on.
Then press the :
entry
Changing and viewing the configuration data in the en-
try is done by entering different reference numbers.
For description of viewing data values on the LEDs of
the entry see Æ Seite 160.
17
General Information
Intended Use
The advance telephone is a desktop unit designed for voice transmission
and for connection to LAN.
Product Identification
The identification details of your telephone are given on the nameplate
containing the exact product label and serial number on the bottom of the
base unit Æ page 20. Please have these ready whenever you call our ser-
vice department in case of trouble with or defects on the unit itself.
optiPoint 410 advance S V7.0
S30817-S7503-L101-1
Ser.-Nr.: 0001E320C244
E3/R8
Application Version
To find out the current application version of your advance see Æ page 94.
Service
The Siemens service department can only help you with problems
or defects on the telephone unit itself.
Should you have any questions regarding the operation, your spe-
cialist retailer or network administrator will gladly help you.
For any questions regarding the telephone connection, please con-
tact your network provider.
In the case of any trouble or defects on the telephone unit itself, please dial
the service number of your local distributor or your local Siemens Branch
office.
18
Installation
Installation
Prerequisites
The advance acts as an endpoint client on an IP telephony network, and
has the following network requirements:
•
An Ethernet connection to a network with SIP clients and servers (re-
quired).
•
•
A Dynamic Host Configuration Protocol (DHCP) server (optional).
Either a Call Control System
– Proxy server — There must be a device running RFC 3261 SIP-com-
pliant software.
– Voice packet gateway (optional) — Required if your VOIP Network is
connected to the Public Switched Telephone Network (PSTN).
or a voice packet gateway if the phone is used in gateway routing mode
Æ page 216.
•
Connecting to the Network
You have to connect the advance first to the LAN and then to the
power supply.
The advance has two RJ-45 ports labelled “10/100 LAN” and “10/100 PC.”
Each port supports 10/100 Mbps half- or full-duplex connections.
We recommend that you use the port setting "Auto" Æ page 194 on all
ports for auto detection of transferring speed and type of connected cable
(either straight-through or crossed).
19
Installation
Installing the Phone
Connectors on the bottom of the telephone
3
6
1
3
5
1
4
2
2
8
7
9
optiPoint 410 entry
optiPoint 410 advance
entry S economy S economy plus S standard S advance S
*
1
2
3
4
5
6
7
8
9
Ethernet port for LAN connection (optional with PoL )
Handset connector
Connector for a local power supply unit (optional*)
-
-
-
-
-
-
-
-
-
-
-
-
Module connector
Ethernet port for PC
Headset connector
Adapter 1
-
-
-
Adapter 2
-
-
-
USB-Master
*
Power over LAN:
If power is supplied over the LAN cable, no local power supply is required.
20
Installation
Starting up the optiPoint 410/420 S V7.0
The optiPoint 410/420 phone is to connect to a Switch. (The phone
is working also on a Hub, but without a guarantee of quality)
The Western plugs of all cable connections must audibly snap into
place.
•
•
Plug the short end of the handset cable into the handset and the other
end into the connector 2 at the bottom of the telephone and feed the
cable through the guide channel in the base unit.
Using the headset connector:
Plug the jack of the headset cable into connector 6 at the bottom of the
telephone and feed the cable through the guide channel in the base
unit.
•
•
•
•
Using optiPoint modules (4):
Mount this device following the instructions in the installation guide
(A31003-H8400-B934-*-6ZD1).
Using adapter (7, 8 ):
Mount this device following the instructions in the installation guide
(A31003-H8400-B934-*-6ZD1).
Using an external keyboard:
Plug the keyboard cable into the USB connector 9 at the bottom of the
telephone.
Using a LAN connection to PC:
Plug the jack of the connection cable into the connector 5 at the bottom
of the telephone.
Only if power not supported by LAN:
Use only the plug-in power supply unit fitting the optiPoint 410/420:
7
– GER/IM: AUL:06D1284
– GBR: AUL:06D1287
– USA: AUL:51A4827
– Plug the plug-in power supply unit into the mains.
– Plug the connector 3 at the bottom of the telephone into the plug-in
power supply unit.
•
•
Plug the jack of the LAN cable into the connector 1 at the bottom of the
telephone and connect the cable with LAN.
Feed the cables through the relief on the back of the housing and fix
them by means of the cable clip.
21
Installation
Mini Switch
The default operation for the mini switch will be to auto negotiate transfer
rate (10/100 Mb/s) and duplex method (full or half duplex) with whatever
equipment is connected to the mini switch.
The software provides options to prevent auto negotiation and specify the
required transfer rate and duplex mode for the LAN and PC ports
Æ page 194.
In the default configuration for the mini switch the LAN port supports au-
tomatic detection of cable configuration (pass through or crossover cable)
and will reconfigure itself as needed to connect to the network. However
if the phone is set up to manfully configure the switch port settings then
to use the correct cable type.
Depending on what has been implemented in the software IEEE802.1x
(Port based network access control) packets generated by equipment con-
nected to the PC port will be passed through the mini switch and out of
the LAN port.
Removing the power from the phone, or a phone reset/reboot will result in
the temporary loss of the network connection to the PC port. In the case
of a reset/reboot this is about 5 seconds.
The Line Monitor diagnostic routine provides information on the configura-
tion of the mini switch Æ page 198.
Power over LAN information
Power over LAN support is provided on the LAN port and complies with
the IEEE802.3af standard. 8 wire Ethernet cables are required to use it.
22
Installation
Startup Procedure
Start
Power on
Reboot
Key 3
pressed?
Yes
Yes
Netboot request
Successful?
Netboot Upgrade
No
Application
startet
No
Hochlauf
und
120 s
warten
Hochlauf
und
120 s
warten
DHCP
activated?
No
Yes
VLAN
Discovery and
L2 activated?
Using manual
attitudes
No
L2 activated?
No
Yes
Yes
DHCP Discover
in untagged LAN
No
DHCP
successful?
No
Yes
No
VLAN ID
in Option 43?
DHCP Discover
in untagged LAN
DHCP Discover
in tagged LAN
No
No
Yes
DHCP Discover
in VLAN
Successful?
Successful?
Yes
Yes
Registration
23
Using the optiPoint 410/420 family S V7.0
Using the optiPoint 410/420 family S V7.0
Properties of the optiPoint 410/420 Telephone Mo-
dels
This chapter gives you an overview of the optiPoint 410/420 telephone
models and their properties
Telephone
Model
optiPoint 410
entry
optiPoint 410
economy
optiPoint 410
economy plus
optiPoint 410
standard
optiPoint 410
advance
optiPoint 420
economy
optiPoint 420
economy plus
8
No
-
No
No
No
No
No
Yes
No
No
No
Yes
No
No
No
No
No
No
4/8
4/8
4/8
No 2x24 No
No 2x24 Yes
Yes 2x24 Yes
Yes
Yes
Yes
No
No
No
Yes
Yes
No
No
4/15 Yes 4x24 Yes
No
5/7
5/7
5/7
No 2x24 No
No 2x24 Yes
Yes 2x24 Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
optiPoint 420
standard
optiPoint 420
advance
Yes
Yes
5/13 Yes 4x24 Yes
Telephone Modes
Your administrator can configure the optiPoint 410/420 economy/
economy plus/standard advance S V7.0 for use as:
•
•
A SingleLine phone with one line.
A MultiLine phone with up to 10 lines (in relation with the SIP server).
24
Using the optiPoint 410/420 family S V7.0
Control panel
Example: optiPoint 420 advance
Loudspeaker for
open listening
Illuminated graphics
display, 4 lines of 24
characters each
Key fields –
Programmable*:
function keys
Handset
Key fields –
Programmable* func-
tion keys
Dialing keypad
optiPoint self labeling
key module
Microphone for
speakerphone
Dialog keys for scrolling through functions
Dialog key for confirming a function
Keys for phone settings
With automatic key labelling
*
25
Using the optiPoint 410/420 family S V7.0
Display and Dialog Keys
The optiPoint 410/420 is provided with a four-line (advance)/two-line (econ-
omy/economy plus/standard) display. In the normal operating mode, it dis-
plays the basic menu where you make or receive telephone calls.
optiPoint 410/420 advance
Time and Date
4:15PM
1228
05.03.04
Terminal number or name
Programmable Username
Menu
Username
Menu
>
optiPoint 410/420 economy/economy plus/standard
Time and Date
Terminal number or name
Programmable Username
4:15PM
1228
05.03.04
Username>
The basic menu shows in its first line the time and date, and the terminal
number or name in the second line. The arrow symbol ">" on the right hand
side of the last display line points to additional functions offered. The third
line of the optiPoint 410/420 advance and the right corner of the second
line of the optiPoint 410/420 economy/economy plus/standard is used for
a free programmable Name e. g. name of the user.
If you want to navigate in menus or make settings, use the three dialog
< > :
keys
,
,
and function key "Stop/Escape" to navigate through the
hierarchically built up menu structure. Within this structure, the third (first)
line shows the currently selected menu, the last line a menu item of that
menu.
optiPoint 410/420 advance
Time and Date
4:15PM
05.03.04
Aministration:
01=Network?
Selected Menu
Menu item
>
optiPoint 410/420 economy/economy plus/standard
Aministration:
01=Network?
Selected Menu
Menu item
>
You can put the advance in idle mode rapidly by lifting off and replac-
ing the handset.
27
Using the optiPoint 410/420 family S V7.0
Dialling Keypad
The dialling keypad of the advance is labeled with digits, letters and some
special characters. You can key in letters and special characters in the cor-
responding input mode by pressing the corresponding key as often as is
necessary until the required letter or the required special character appears
on the display.
For example, if you want to enter the letter "R", press the key "7" three
times as "R" is at the third position. For the letter "U", press the key "8"
twice.
More information about text editors see Æ page 155.
28
Using the optiPoint 410/420 family S V7.0
Programmable Keys
The optiPoint 410/420 family is equipped with function keys which are
user-programmable in two levels (see User Manual). The function key
"Stop/Escape" should not be programmed. Five of these keys come already
preassigned in the first level
The types of the optiPoint 410/420 family have various numbers of func-
tion keys:
Example optiPoint 420 advance:
Loudspeaker
6
7
8
9
1
2
3
Repeat Dial
Missed Calls
4
5
10
11
12
13
14
15
16
17
18
Stop/Escape
Shift
Function Key Function
1
2
Switches loudspeaker of the base unit on/off
Shows the last 20 dialled numbers, and allows selec-
tion and redial actions
3
Shows the last 20 missed calls and allows selection,
edit and redial actions
17
18
Cancels the current action
Toggles between first and second key levels
29
Using the optiPoint 410/420 family S V7.0
Control Keys
v
u
The two control keys
keypad. Depending on the operating mode, you can vary the following set-
tings:
and
are located on the left side of the dialling
v
u
Operating mode
key
Reduce the volume of Increase the volume of
the ringer tone the ringer tone
key
Receiving a call
Handsfree talking
Reduce the volume of Increase the volume of
the loudspeaker in the the loudspeaker in the
base unit
base unit
Using the handset of Reduce the volume of Increase the volume of
the telephone
the handset loud-
speaker
the handset loudspeak-
er
Setting in the menu
"Setup" - "Audio set-
tings"
Adjust loudspeaker volume, ringer volume, se-
quence and melody of the ringer tone, handset
volume and key click volume (confirmed by
:
)
Restart and factory
setting
Starts these functions
30
Phone Features
Phone Features
Protocol support
tocols:
•
•
•
•
•
•
•
•
•
•
•
•
Æ SIP (RFC 3261 compliance)
Æ SDP
Æ TCP/Æ UDP
Æ FTP
Æ SNMP
Æ SNTP
Æ HTTP
Æ RTP/Æ RTCP
Æ DNS
Æ DHCP
Æ EAP (802.1X)
Quality of service in accordance with DiffServe and IEEE 802.1p/q.
Capabilities
The advance supports the following capabilities:
Network
•
•
•
•
•
Power over LAN
DHCP for automatic IP address assignment or static IP configuration
SNTP for automatic time synchronization
Support for VLANs
Support for configurable Layer 2 and 3 Quality of Service
Configuration
•
•
•
•
•
Language definition (5 languages)
Country definition allowing flexible tone generation
Feature enable/disable
User and administrator levels (password protected)
Upload and download of configuration files (INI file format)
Management
•
•
•
•
•
Deployment service (DLS) for configuring phones
Web interface for configuring individual phones
BroadSoft Centralized Management for automatic configuration
SNMP
Flexible phone menu system
31
Phone Features
Speech
•
•
•
•
•
Support for G711 (U and A Law), G723 and G729
Configurable Jitter buffer support
High Quality speaker phone functionality
G711 Silence Suppression
Audio codec G.722 offers a wider audio bandwidth resulting in major
improvement in the represented speech quality.
Call Features
•
•
•
•
•
•
•
•
•
•
•
•
•
Call Reject
Call deflection
Call forwarding (Unconditional, On Busy, On no Reply)
Call waiting
1
Consultation
Unattended Transfer
Attended Transfer (Join)
Local Conference (3 party, G711 only)
Do not Disturb
Hold
Message Waiting
MultiLine
Call Park
32
Phone Features
DTMF
The phone provides 2 mechanisms for transmitting Æ DTMF information,
inband and DTMF in RTP (see RFC 2833). The phone does not support out-
band DTMF through SIP messaging. There are no configuration parame-
ters on the phone which control the use of DTMF.
A process of negotiation is used during call-setup to determine which form
of DTMF signaling will be used. The phone supports send DTMF informa-
tion in response to the user pressing the keys 0-9 and * and # when in a
call connected state.
When a call is made from a phone it will "Offer" the remote endpoint sup-
port for DTMF in RTP (this is carried in the SDP protocol). If the far end
does not "answer" that it can support DTMF in RTP then DTMF in-band will
be used otherwise DTMF in RTP will be used.
When DTMF in RTP is negotiated the phone will always "offer" payload 100
to carry the DTMF events. The far end may accept and confirm this payload
or it may suggest a different payload value. In this case the phone will fol-
low that payload preferred by the far end. On an incoming call the phone
will follow the payload value suggested by the far end.
The phone is not capable of retrieving or understanding DTMF in-band or
DTMF in RTP information it may receive. This information is normally used
by application or media servers to control feature access. If the user press-
es keys when in a call connected state and in-band DTMF has been nego-
tiated he will hear the tones being sent in the speech path (handset only).
If DTMF in RTP has been negotiated he will here clicks as speech packets
are removed and replaced with DTMF in RTP key events.
33
Technical Overview
Technical Overview
Session Initiation Protocol (SIP)
Overview
The Session Initiation Protocol (SIP) is a ASCII-based signalling protocol
used for establishing sessions in an IP network. A session could be a sim-
ple two-way telephone call or it could be a collaborative multi-media con-
ference session.
Like other VoIP protocols, SIP provides signaling and session management
within a packet telephony network. Signaling allows call information to be
carried across network boundaries. Session management controls the at-
tributes of an end-to-end call.
SIP was originally developed in the MMUSIC group within the IETF (Inter-
net Engineering Task Force), it has been published since February 1999 as
RFC 2543. The SIP working group is continuing to enhance the protocol
and published version 2 as RFC 3261 in 2002.
SIP Functions
Systems which use SIP are able to provide the following:
•
The location of the target endpoint — SIP supports address resolution,
name mapping, and call redirection.
•
The media capabilities of the target endpoint—Via Session Description
Protocol (SDP), SIP determines the lowest level of common services
between endpoints. Conferences are established using only the media
capabilities that can be supported by all endpoints.
•
A session between the originating and target endpoint — If the call can
be completed, SIP establishes a session between the endpoints. SIP
also supports mid-call changes such as adding another endpoint to the
conference and changing media characteristic or codec.
34
Technical Overview
SIP Components
SIP is a peer-to-peer protocol. The peers in a session are called user agents
(UAs).
SIP Clients
SIP clients include the following:
•
Telephones — Act as UAS and UAC. The advance can initiate SIP re-
quests and respond to requests.
•
Gateways — Provide call control. Gateways provide many services, the
most common being translation between SIP conferencing endpoints
of transmission format, communications procedures, and codecs.
Other functions include call setup and clearing on both the LAN side
and the switched-circuit network side.
SIP Servers
SIP servers include the following:
•
Proxy servers — Receive SIP requests from a client and forward them
to the next SIP server in the network. Proxy servers can provide func-
tions such as authentication, authorization, network access control,
routing, reliable request retransmission, and security.
•
Registrar servers — Process requests from UACs for registration of
their current location. Registrar servers are often colocated with redi-
rect or proxy servers.
Additional Components
•
DHCP server
Distributes IP data and further information in a network automatically
(list of distributed information Æ page 175).
SNTP server
Provides time, date, daylight saving and timezone information.
Messaging server
For recording and reading messages.
SNMP server
Logging and maintenance of network components.
FTP server
•
•
•
•
For up- and download of files from and to the phone. These include
configuration files and music files.
PC with internet browser
•
Enables the administration of the phone by using a Web Client such as
Internet Explorer.
36
Technical Overview
Registration
Note that registration only occurs when the SIP Routing mode
Æ page 216 is set to "Server".
Registration is the process by which centralized SIP Server/Registrars be-
come aware of the existence and readiness of an endpoint to make and
receive calls. The phone supports a number of configuration parameters to
allow this to happen.
Registration can be authenticated or un-authenticated depending on how
following parameters must be set on the phone:
•
•
•
SIP Routing Æ page 216 set to "Server".
SIP Server/Registrar address Æ page 214 configured (IP address or
host name).
In this mode the server must pre-authenticate the user. This procedure is
server specific and is not described here.
The phone supports the Digest authentication scheme and requires the
following parameters to be configured in addition to those for unauthenti-
cated registration:
•
•
•
SIP user ID Æ page 218.
SIP Password Æ page 215.
SIP Realm (optional) Æ page 215.
not only restricted to the REGISTER message but can also occur in
response to other SIP messages eg INVITE.
Below are some specific details relating to SIP registration configuration
parameters found on the phone:
•
•
•
•
•
•
•
Terminal Number Æ page 224
Terminal Name Æ page 223
Register by Name Æ page 210
SIP Routing Æ page 216
SIP Registrar (SIP Addresses) Æ page 214
SIP Realm Æ page 215
Registration Timer Æ page 211
If registration has not succeeded at startup or registration fails after having
been previously successfully registered the phone will try to re-register ev-
ery 60 seconds. This is not configurable.
37
Technical Overview
IP Network Protocols
DHCP
The Phone contains a Dynamic Host Configuration Protocol (DHCP) client
that supports automatic configuration of various parameters.
If DHCP is enabled in the phone, the phone will try to obtain the following
options that are essential for the configuration of its Ethernet interface au-
tomatically from a DHCP server:
•
•
Terminal IP Address
Terminal Mask (Network Mask)
When the telephone requests its IP address, it sends – apart from other
information – its default host name to the DHCP server. The default host
name consists of telephone model + type + MAC address (e.g.
OP410STD0001e325a845).
The available telephone models + type are listet below:
•
•
•
•
•
•
•
•
•
OP410ENT
OP410ECO
OP410STD
OP410ADV
OP420ECO
OP420STD
OP420ADV
OP410ECP
OP420ECP
The DHCP server forwards this name to the DNS server, together with the
IP address assigned.
will eventually time-out indicating no DHCP server found and imminent re-
start.
Other configuration options that the phone attempts to retrieve from the
DHCP server include:
•
•
•
•
•
•
•
•
Default Route (Routers option 3)
IP Routing/Route 1 & 2 (Static Routes option 33)
SNTP IP Address (NTP Server option 42)
Timezone offset (Time Server Offset option 2)
Primary/Secondary DNS IP Addresses (DNS Server option 6)
DNS Domain Name (DNS Domain option 15)
SIP Addresses / SIP Server & Registrar (SIP Server option 120)
Vendor Unique (option 43 Æ page 39)
These parameters are not essential to basic network configuration the op-
eration of the phone and if not obtained will not cause a reboot. The phone
assumes these parameters are not provided by DHCP until they are re-
turned from the DHCP server. If these parameters are returned from the
DHCP server they are used and not editable in the various phone menus.
If these parameters cannot be obtained from the DHCP server the manu-
ally configured settings for these options are used.
38
Technical Overview
SIP Server option 120:
Because the phone only reads the first name/IP address supplied in
option 120, the maximum length of the contents has been limited
to 50 octets. Please be aware of this when you are using it.
VLAN discovery per DHCP
An additional use for DHCP in the phone is the Æ VLAN discovery per
DHCP feature. This allows the phone to discover its VLAN from a DHCP
server in the untagged LAN. After discovering its VLAN the phone starts
its standard DHCP process within that discovered VLAN to configure itself
from the DHCP within that VLAN.
DHCP Support Explanation of Option 43
As no DHCP option exists for the exchange of VLAN information over
DHCP, the Vendor Specific Information option (43) shall be used to encap-
sulate VLAN and download configuration. The following diagram illustrates
the format of the Vendor Specific Option.
Byte #
0
1
2
3
4
5
6
7
8
9
Descrip-
tion
Option 1 data - "Siemens" identifier
Option 2 data -
to be allocated
VID
Value
43 20 1 10 ’S’ ’i’ ’e’ ’m’ ’e’ ’n’ ’s’
0
0
0
2
4
0
0
0
0
0
0
0
255
Byte 1 contains the tag "43", option 1 data contains the "Siemens" identifier
and the VLAN ID is contained in option 2. Five Padding Bytes starting in
Byte 20 and the terminate option 255 in byte 25 complete the option
frame.
If you have to specify a configuration download server for configuration up-
date ( see Æ page 88) so you have to add the values of the server. You can
place the new option before or after the VLAN information but the five Pad-
ding Bytes (Value 0) and the terminate option 255 have to close the op-
tion frame.
Example:
Code: 3
length: 28
data: sdlp://dls.siemens.com:18443
20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55
Option 1 data - "dls server address"
3
28 ’s’ ’d’ ’l’ ’p’ ’:’ ’/’ ’/’ ’d’ ’l’ ’s’ ’.’ ’s’ ’i’ ’e’ ’m’ ’e’ ’n’ ’s’ ’.’ ’c’ ’o’ ’m’ ’:’ ’1’ ’8’ ’4’ ’4’ ’3’
0
0
0
0
0
255
The five Padding Bytes and the terminate option 255 now completes
the option frame in byte 48.
39
Technical Overview
Using Vendor Classes
A "Vendor Class" is used to make sure that vendor-related information is
only sent to the telephones (instead of sending it to all other terminal de-
vices as well). By using a vendor class, vendor information elements for
each vendor class can be sent to all devices of this vendor class. The ven-
dor class name is either "OptiPoint" and/or "OptiIpPhone". optiPoint tele-
phones send their vendor class name using the option 60 to the DHCP
server whenever they request data from the DHCP server.
If the option "VLAN Discovery" is set to DHCP on the telephone, the tele-
phone registers using the vendor class name "optiPoint" during the initial
boot process, and then using the vendor class name "OptiIpPhone". On the
DHCP server, you can therefore use the vendor class name "optiPoint" to
assign the VLAN, and use the vendor class name "OptilpPhone" to assign
the DLS server address or the name. This enables a more specific config-
uration of the DHCP server.
The Authentication is done via digital Certificates. For detailed infor-
mationen refer to the IEEE 802.1x Configuration Management Ad-
ministration Guide.
40
Technical Overview
DNS
to perform the following:
•
•
•
Resolve the IP address of servers that have been configured as names
(DNS A,AAAA records).
Resolve the IP address of the domain part of users called by URL (DNS
A,AAAA records).
Identify the location of servers and provide for failover and load balan-
cing (DNS A, AAAA and DNS SRV).
For DNS services to be used on the phone the following must be config-
ured either manually or provided by DHCP:
•
•
•
Sec DNS IP addr Æ page 212
If a DNS Domain Name and one or both of the DNS IP addresses
have been configured, then additionally the following host names
can be entered alternatively to the corresponding IP addresses:
•
SIP addresses Æ page 214
(server, gateway, registrar)
•
•
•
•
•
Download server IP address or DNS name Æ page 183
SNMP Trap IP address or DNS name Æ page 219
SNTP server address or DNS name Æ page 219
Message Waiting IP address Æ page 203
Ping Æ page 207
The Primary DNS server IP address must be configured if DNS is to be
used however the secondary server is optional. The purpose of the sec-
ondary server is to allow a backup DNS server to be used in the system
environment to increase system availability and reliability.
The phone can contact several types of server for different reasons (SNTP,
SNMP, SIP server etc). If a server has been configured by name and not IP
address the phone will provide a DNS lookup to resolve the name to an IP
address when the server needs to be contacted. To optimize network traf-
fic performance the phone caches the result of the normal A and AAAA
record lookups and will not re-issue a request to the DNS server to resolve
that address again until the Time To Live value from the previous lookup
has expired. This mechanism does not currently apply to DNS SRV look-
ups.
If a secondary DNS server has been configured and the primary fails to re-
spond to a request, that request will be re-issued to the secondary DNS
server.
41
Technical Overview
DNS SRV
The phone supports the use of DNS SRV record lookups to allow SIP serv-
ers to be located. This mechanism is described in detail in RFC 3263 - Lo-
cating SIP Servers.
If the location to which a SIP message is to be sent is defined as a name
as opposed to an IP address a DNS SRV lookup will be performed. An ex-
ample query being:
_sip._tcp.example.com.
This indicates a query for a SIP server supporting the TCP transport proto-
col. The transport used in this query is determined by the SIP transport
menu setting Æ page 217. The DNS server may return an IP address for
the requested SIP server or may return a single name or list of names
which require further A or AAAA record lookups to determine an IP ad-
dress. The response to a DNS SRV query will also contain information re-
garding the Time To Live for the information returned, the port address to
which requests should be sent and weighting information relating to load
balancing of requests.
DNS SRV and failover
Lists of candidate SIP server names are often returned in response to DNS
SRV queries to allow failover mechanisms to be implemented which in-
crease overall system availability.
If the phone sends a request to the first address in the list but fails to re-
ceive a response (currently the failover time is 6 seconds, this is not con-
figurable) the address is placed in a "penalty box" which means that it will
not be tried again until a specific time interval has past (currently pre-set to
1 minute). The request is sent to the next SIP server in the list and the pro-
cess continues. The penalty box mechanism ensures that the responsive-
ness of the phone is maintained by not continually retrying SIP servers that
are failing to respond.
For example the request to the first SIP server in the list fails, a call to an-
other user hosted on the SIP server will result in the user experiencing a 6
second delay before the failover to the secondary occurs. This means the
"Calling.." status will remain on the display until the second SIP server is
contacted. All subsequent messages for this call will go to the second SIP
server until the first SIP server is removed from the penalty box and it can
be tried once again to see if it is back in service. Note this mechanism is
independent of call setup. The first SIP server will not be retried necessar-
ily when the next call is established, only when it is removed from the pen-
alty box.
42
Technical Overview
SNTP
The phone support Æ SNTP. The SNTP server address can be supplied via
DHCP or manually configured Æ page 219. If the SNTP server address is
available the server will be queried for the time. If a server address is not
configured the phone will look for SNTP broadcasts and setup the time ac-
cordingly, if these are received any manually configured time and date in-
formation would be over written.
SNMP
The phone provides Æ SNMP which allows network related information to
be browsed (MIB II support). Standard SNMP browsers are sufficient for
this purpose.
43
Technical Overview
IP Network Configuration
Routing
The phone allows a default route to be configured to allow access to Serv-
ers on a different subnet to the one in which the phone resides. In addition
it is possible to configure 2 additional routes. Each route consists of a IP
address, gateway and mask.
Virtual LAN (VLAN)
VLAN or virtual LAN is a technology that allows network administrators to
partition one physical network into a set of virtual networks (or broadcast
domains).
Physically partitioning the LAN into separate VLANs allows a network ad-
ministrator to build a more robust network infrastructure. A good example
is of the data and voice networks being partitioned into data and voice
VLANs. This isolates the two networks and helps shield the endpoints
within the voice network from disturbances in the data network and vice
versa.
VLAN is a layer 2 (Physical Layer) protocol. In the case of Ethernet the
physical header is extended allowing endpoints to be not only be ad-
dressed via MAC address, but also VLAN ID Æ page 203. Ethernet VLANs
support the partitioning of a physical LAN into up to 4095 virtual LANs.
To implement a voice network based on VLANs requires the network infra-
structure (the switch fabric) to support VLANs at layer 2. Dependant on the
overall architecture it may or may not be necessary for the endpoint
(phone) to support layer 2 VLAN.
The ports of the network switches in the switch fabric can be logically
grouped as ports belonging to particular VLAN. The switch only forwards
traffic to a particular port if that port is a member of the VLAN that the traf-
fic is allocated to. In this way an endpoint connected to a particular port on
the switch is automatically a member of that VLAN without being a VLAN
aware device; the switch ensures the endpoint only receives traffic for that
VLAN and ensures traffic from the endpoint is only forwarded to ports that
are configured to be in the same VLAN. This is known as port based VLAN
in the switch world.
When multiple endpoints are connected to a single network switch port
and these endpoints belong to multiple VLANs then a different approach is
needed to implement a VLAN based topology. A typical example or this is
a phone with a PC connected behind the phone. The phone would be a
member of the Voice VLAN and the PC a member of the data VLAN. In
this case the Phone must be configured as a VLAN aware endpoint.
44
Technical Overview
VLAN support
The phone can be configured as a Æ VLAN aware endpoint by enabling
VLAN support via the configuration menus. The following VLAN related
configurations can be achieved:
•
•
•
Manually configured L2 VLAN only.
Manually configured L2 VLAN and QoS.
Automatically discovered VLAN and manual QoS.
To configure manual L2 VLAN only the phone must be configured at man-
ual VLAN ID between 1 and 4095. Vlan discovery mode must be set to
manual.
To configure manual L2 VLAN and QoS the phone must be configured as
QoS layer 2 on and a manual VLAN id between 1 and 4095. Vlan discovery
mode should be set to manual and QoS layer 2 and 3 values should be con-
figured as described in the QoS section below.
If you mis-configure a phone to an incorrect VLAN the phone will behave
as though it is not configured for and possibly not connected to the net-
work. In DHCP mode it will behave as though the DHCP server cannot be
found, in fixed IP mode no server connections will be possible.
To automatically discover a VLAN ID using DHCP the phone must be con-
figured as DHCP enabled and VLAN discovery mode set to DHCP. If QoS
is required this can be turned on and QoS layer 2 and 3 values should be
configured as described in the QoS section below.
The DHCP server must be configured to supply the Vendor Unique Option
in the correct Siemens VLAN over DHCP format.
If a phone configured for Vlan discovery by DHCP fails to discover its VLAN
it will proceed to configure itself from the DHCP within the non-tagged
LAN. In these circumstances network routing will probably not be correct;
the SIP server may or may not be reached. The default setting for the
phone is to try and perform VLAN discovery.
DLS
The Deployment Service (DLS) is a HiPath Management application for ad-
ministering workpoints (optiPoint telephones and optiClient installations)
in HiPath 8000 networks. It has a Java-supported, web-based unser inter-
face, which runs on an internet browser. Amongst the most important fea-
tures are: security (e.g. PSS generation and distribution within an Æ SRTP
security domain), mobility for optiPoint Sip phones, software deployment,
plug&play support, as well as error and activity logging.
For detailed informationen about DLS refer to the HiPath Deploy-
ment Service Administration Manual.
The Authentication is done via digital Certificates. For detailed infor-
mationen refer to the IEEE 802.1x Configuration Management Ad-
ministration Manual.
45
Technical Overview
Quality of Service (QoS)
Modern networks can be used to provide various Qualities of Service to
network endpoints based upon the importance of the endpoint and its
generated traffic. Quality of Service is a term used to describe this catago-
risation of network traffic in networks based on the importance of the data
and the treatment of that prioritized traffic.
A typical example of use of QoS in a network is that of an IP Phone. Tele-
phone Voice traffic is more important that for HTTP related traffic for a PC.
Prioritization of voice traffic over that of the HTTP traffic means that during
periods of heavy network load that voice service is maintained, whereas
the response times for a user's Web Broweser will degrade and possibly
stop working.
Quality of Service can be supported in networks at both Layer 2 and Layer
3. At Ethernet layer 2 the MAC header is extended to provide VLAN infor-
mation and Quality of Service priorities. Ethernet layer 2 allows for prioriti-
sation of traffic from 0 (lowest) to 7 (highest). At the layer 3, the IP layer
traffic can be prioritized using information embedded in the IP Type of ser-
vice (DiffServ) field that allows for 64 levels of prioritization.
To utilize Quality of Service features the network infrastructure (switch fab-
ric) must support prioritized delivery of traffic based on layer 3 and/or layer
2.
Secure Payload
optiPoint 410/420 advance S V7.0 telephones enable you to establish a se-
cure telephone connection, provided that the recipient’s telephone is also
capable of this. Voice transmission is encrypted and subsequently decrypt-
ed by the called party’s telephone and vice versa. Even the signaling for the
call-setup and the exchange of the encryption data is carried out via a se-
cure connection. The telephones have to have a valid registration at an SIP
server via.
46
Administration Interfaces
Administration Interfaces
You can configure the optiPoint 410/420 by using any of the following
methods.
Phone Menu
For direct configuration of an optiPoint 410/420 entry economy/
economy plus/standard/advance S V7.0. Access to the phone is required.
The dialling-keypad, the two-line display and the handset of the phone sup-
ports you in72
configuring the optiPoint 410/420.
Menu overview see Æ page 148.
As long as the IP connection is not properly configured, you have
to use this methode to setup the phone.
Web Interface
For remote configuration of individual IP phones in your network. Direct ac-
cess to the phone is not required.
Menu overview see Æ page 110.
To use this method, the phone must first obtain IP connectivity.
The remote configuration is not applicable while the phone is not
in idle mode.
47
Basic Administration
Basic Administration
The phone is factory preconfigured to allow for a minimum of configuration
activites required on the unit itself. A number of parameters can be config-
the network it will react as follows:
•
If your network use a DHCP server, the telephone will try to get its IP
Address, IP Address Mask, SIP Addresses (server, gateway, registrar),
SNTP Server Address Configuration Download Server Address and
Time Offset from the DHCP server (completely list see Æ page 38).
In this case the telephone will boot with the IP address and will get the
exact time from the configured SNTP server.
You only have to configure the Terminal number, SIP user ID and pass-
word and the language Æ page 50.
If the DHCP server is not available or configured to provide these pa-
rameters, the telephone will become idle and has to be manually con-
figured Æ page 51.
•
Access to the Phone Administrator and Diagnostics
Menu
Administrator menu
The following steps describe the access to the optiPoint 410/
420 economy/economy plus/standard/advance administration menu,
starting from idle state.
1. Select the menu „05=Setup“ by pressing the key > several times.
Menu:
05=Setup?
>
Confirm with the key :.
2. Select the administrator menu by pressing the key j.
Enter admin password
3. Enter the administrator password (default: „123456“).
The entry is masked by asterisks „*“.
Enter admin password
******
Confirm with the key :.
4. Now the first menu item in the administrator menu is shown:
Administration
01=Network>
You can change the sub-menu by pressing the keys < > or you can
open the menu „01=Network“ by pressing the key :.
48
Basic Administration
Diagnostics menu
The following steps describe the access to the optiPoint 410/
420 economy/economy plus/standard/advance diagnostics menu, starting
from idle state.
1. Select the menu „05=Setup“ by pressing the key > several times.
Menu:
05=Setup?
>
Confirm with the key :.
2. Select the diagnostics menu by pressing the key k.
Enter admin password
3. Enter the administrator password (default: „123456“).
The entry is masked by asterisks „*“.
Enter admin password
******
Confirm with the key :.
4. Now the first menu item in the dignostics menu is shown:
Diagnostics
01=Display test?>
You can change the sub-menu by pressing the keys < > or you can
open the menu „01=Display test“ by pressing the key :.
49
Basic Administration
Basic Configuration
optiPoint 410/420 economy/economy plus/standard/advance
Configuration using DHCP Server
The optiPoint 410/420 is factory-configured to have an IP address automat-
ically assigned to it by the DHCP server as soon as it’s connected to LAN.
The Authentication is done via digital Certificates. For detailed infor-
mationen refer to the IEEE 802.1x Configuration Management Ad-
ministration Manual.
If your network use a DHCP server, the telephone will try to get its IP Ad-
dress, IP Address Mask, SIP Addresses (server, gateway, registrar), SNTP
from the DHCP server (completely list see Æ page 38).
In this case the following parameters have to be configured:
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
Terminal
Number
- 02=System
- SIP environment
- 01=Terminal Number
(change terminal number)
- Terminal number
(enter terminal number)
Æ page 224
SIP User ID
Æ page 218
- 02=System
- 10=SIP User Id
(change ID)
- SIP environment
- SIP user ID
(enter ID)
SIP Password
- 02=System
- 11=SIP Password
(change password)
- SIP environment
- New/Confirm SIP password
(enter/re-enter password)
Æ page 215
Language
Y
(WBM user interface)
- 2=Configuration
- 02=Language
(select language)
50
Basic Administration
Manual Configuration
If your network does not use a DHCP server, you must disable the DHCP
IP assignment manually and specify the phone’s IP address and subnet
In this case the following parameters have to be configured:
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
DHCP
IP Assignment
(not applicable1)
(not applicable*)
(not applicable*)
(not applicable*)
- 01=Network
- 01=DHCP IP assign
(switch off)
Æ page 175
Terminal
IP Address
- 01=Network
- 02=Terminal IP addr.
(change IP address)
Æ page 223
Terminal Mask
- 01=Network
- 03=Terminal mask
(change terminal mask)
Æ page 223
Default Route
- 01=Network
- 04=Default route
(change default route)
Æ page 174
1
as long as no IP connection exists
If you want to use the Web Interface for further administration (phone con-
figuration by PC) you have to reboot the phone now.
51
Basic Administration
After reboot
After reboot the following parameters have to be configured:
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
Terminal
Number
- 02=System
- SIP environment
- 01=Terminal Number
(change terminal number)
- Terminal number
(enter terminal number)
Æ page 224
SIP User ID
Æ page 218
- 02=System
- 10=SIP User Id
(change ID)
- SIP environment
- SIP user ID
(enter ID)
SIP Password
- 02=System
- 11=SIP Password
(change password)
- SIP environment
- New/Confirm SIP password
(enter/re-enter password)
Æ page 215
SIP Server
Address
- 02=System
- SIP environment
- Server IP address
(enter IP address*)
- 07=SIP Addresses
- 1=SIP Server
Æ page 214
(change IP address1)
SIP Registrar
Address
- 02=System
- SIP environment
- Registrar IP address
(enter IP address*)
- 07=SIP Addresses
- 2=SIP Registrar
(change IP address*)
Æ page 214
SIP Routing
- 02=System
- 04=SIP Routing
(select routing)
- SIP environment
- SIP routing
(select routing)
Æ page 216
Language
Y
(not applicable)
- 2=Configuration
- 02=Language
(select language)
1
or host name (if DNS is applicable Æ page 41)
52
Basic Administration
Step by Step
optiPoint 410 entry
Configuration using DHCP Server
The optiPoint 410/420 is factory-configured to have an
server as soon as it’s connected to LAN.
The Authentication is done via digital Certificates.
For detailed informationen refer to the IEEE
802.1x Configuration Management Administra-
tion Manual.
try to get its IP Address, IP Address Mask, SIP Address-
es (server, gateway, registrar), SNTP Server Address
Configuration Download Server Address and Time Off-
set from the DHCP server (completely list see
Æ page 38).
In this case the following parameters have to be config-
ured using the Web Interface Administrator Menu.
Parameter
(Menu Æ page 110)
Terminal Number
- SIP environment
- Terminal number
Æ page 224
(enter terminal number)
SIP User ID
- SIP environment
- SIP user ID
(enter ID)
Æ page 218
SIP Password
- SIP environment
- New/Confirm SIP password
(enter/re-enter password)
Æ page 215
Language
WBM user interface
53
Basic Administration
Step by Step
Manual Configuration
If your network does not use a DHCP server, you must
disable the DHCP IP assignment manually and specify
the phone’s IP address and subnet mask and the net-
work gateway IP address (default route) for the phone.
Entering the administration area
e d g Press the keys simultaneously
or
v u q j Press the keys successively.
o Enter admin password
(default: 123456).
r Terminate the operation.
You are now in the Administration Area (all LEDs
flash).
The top two function keys take over the following func-
tions in this area:
st
1
Function key
st
<PROG>
<VIEW>
Press 1 function key to make settings.
nd
2
Function key
nd
Press 2 function key to view settings. (ASCII results
codes see Æ Seite 160)
Configure basics
st
<PROG>
<PROG>
Press 1 function key.
dd Enter code
d Switch the DHCP IP assign off.
r Terminate the operation.
st
Press 1 function key.
de Enter code.
o Enter IP address of the optiPoint 410 entry
(to edit see Æ Seite 160).
r Terminate the operation.
st
<PROG>
Press 1 function key.
54
Basic Administration
Step by Step
df Enter code.
o Enter terminal mask of the optiPoint 410 entry
(to edit Æ Seite 160).
r Terminate the operation.
st
<PROG>
Press 1 function key.
dg Enter code.
o Enter the default Route of the optiPoint 410 entry
(to edit see Æ Seite 160).
r Terminate the operation.
Only if you are working in a Virtual LAN (VLAN):
st
<PROG>
<PROG>
Press 1 function key.
fid Input the code to define the manual configuration of
the VLAN Discovery Mode.
r Terminate the operation.
st
Press 1 function key.
fh Enter code.
o Enter (0 - 4095) for the Virtual LAN ID.
r Terminate the operation.
Confirm your entries and start the telephone:
<PROG>
Press key.
mm Enter the code.
r Confirm the entry.
After the start, the telephone is silent and you can make
the other settings.
Other settings
All other settings of your optiPoint 410 entry must be
made through the "Web-based Management Tool"
Æ page 109.
55
Basic Administration
After reboot the following parameters have to be configured:
Web Interface path
(Menu Æ page 110)
Parameter
Terminal Number
- SIP environment
- Terminal number
Æ page 224
(enter terminal number)
SIP User ID
- SIP environment
- SIP user ID
(enter ID)
Æ page 218
SIP Password
- SIP environment
- New/Confirm SIP password
(enter/re-enter password)
Æ page 215
SIP Server Address
- SIP environment
- Server IP address
(enter IP address*)
Æ page 214
SIP Registrar Address
- SIP environment
- Registrar IP address
(enter IP address*)
Æ page 214
SIP Routing
- SIP environment
- SIP routing
Æ page 216
(select routing)
56
Extended Administration
Extended Administration
Configure Network Parameters
To access a SIP server as an IP client some network related information
have to be configured.
Depending on the SIP network environment different changes are
necessary Æ page 48.
Network Addresses
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
DHCP
IP Assignment
- 01=Network
- 01=DHCP IP assign
(switch on/off)
- Network IP and routing
- DHCP
(activate/deactivate checkbox)
Æ page 175
Terminal
IP Address
- 01=Network
- 02=Terminal IP addr.
(change IP address)
- Network IP and routing
- Terminal IP address
(enter IP address)
Æ page 223
Terminal Mask
- 01=Network
- 03=Terminal mask
(change terminal mask)
- Network IP and routing
- Terminal mask
(enter terminal mask)
Æ page 223
Default Route
(Gateway)
- 01=Network
- 04=Default route
(change default route)
- Network IP and routing
- Default gateway
(enter gateway address)
Æ page 174
IP Route 1/2
(IP address/
Gateway/Mask) - 05=IP routing
- 01=Network
- Network IP and routing
- IP routing (Route 1/2)
- Route
(enter IP address)
- Gateway
(enter IP address)
- Mask
(enter subnet mask)
- 1=Route 1 or
- 2=Route 2
Æ page 191
- 1=IP address 1/2
(change IP address)
- 2=Gateway 1/2
(change IP address)
- 3=Mask 1/2
(change subnet mask)
DNS Domain
Name
- 01=Network
- 07=DNS Domain name
(change domain name)
- Network IP and routing
- Domain name
(enter domain name)
Æ page 182
57
Extended Administration
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
Primary DNS IP
Address
- 01=Network
- 08=Prim DNS IP addr
(change IP address)
- Network IP and routing
- Primary DNS IP address
(enter IP address)
Æ page 207
Secondary DNS
IP Address
- 01=Network
- 09=Sec DNS IP addr
(change IP address)
- Network IP and routing
- Secondary DNS IP address
(enter IP address)
Æ page 212
User specific
web ad
- 01=Network
- 12=User specific web ad
(switch on/off)
(not applicable)
Terminal
hostname
- 01=Network
- 13=Terminal Hostname
(change name)
- Network IP and routing
- Terminal hostname
(change name)
Æ page 221
Use dynamic
hostname
- Network IP and routing
- Use dynamic hostname con-
cept
- 01=Network
- 14=Use dynamic hostname
(mark to enable/disable))
Æ page 227
(mark to enable/disable))
Changing either the DHCP IP assignment or the Terminal IP address
will take effect as soon as the optiPoint 410/420 is restarted.
Quality of Service (QoS)
By changing the Quality of Service parameter you can affect the speech
quality results. Further speech quality parameters see Æ page 93.
QoS Configuration
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
QoS Mode
- 01=Network
- 06=QoS
- Quality of Service
- Required
Æ page 208
- 2=QoS L2/L3
- 1=L2Off/L3Off or
- 2=L2Off/L3On or
- 3=L2On/L3On
(select QoS mode)
Layer 3 Voice
(only if L3On)
Æ page 193
- 01=Network
- 06=QoS
- 3=L3 Voice
(select value)
- Quality of Service
- Layer 3 Voice
(select Layer 3 Voice value)
58
Extended Administration
Web Interface path
Phone path
(Menu Æ page 148)
Parameter
(Menu Æ page 110)
Layer 3
Signalling
- 01=Network
- 06=QoS
- 4=L3 Signalling
(select value)
- Quality of Service
- Layer 3 Signalling
(select Layer 3 Signalling value)
(only if L3On)
Æ page 193
Layer 2 Voice
(only if L2On)
Æ page 194
- 01=Network
- 06=QoS
- 5=L2 Voice
(enter Value)
- Quality of Service
- Layer 2 Voice
(enter Layer 2 Voice value)
Layer 2
Signalling
- 01=Network
- 06=QoS
- 6=L2 Signalling
(enter Vaulue)
- Quality of Service
- Layer 2 Signalling
(enter Layer 2 Signalling value)
(only if L2On)
Æ page 193
Layer 2 Default
(only if L2On)
Æ page 193
- 01=Network
- 7=L2 Default
- Quality of Service
- Default
(enter Default value)
Changing any QoS settings will take effect as soon as the
optiPoint 410/420 is restarted.
VLAN Settings
Parameter
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Manual VLAN
Identifier
- 01=Network
- 06=QoS
- 8=VLan ID
(enter VLAN ID)
- Quality of Service
- Manual vLAN identifier
(enter VLAN ID)
Æ page 203
VLAN Discovery
Method
- 01=Network
- Quality of Service
- 06=QoS
- 9=VLAN discovery
(select VLAN discovery)
- vLAN discovery method
(select VLAN discovery)
Æ page 228
Changing the VLAN Discovery Method will take effect as soon as
the optiPoint 410/420 is restarted.
59
Extended Administration
Configure LAN Ports
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
LAN/PC Port
Setting
- 01=Network
- LAN port settings
- LAN port 1 (LAN) or
- LAN port 2 (PC)
- 10=LAN port settings or
- 11=PC port settings
(select port setting)
Æ page 194
(select port setting)
Changing any LAN port setting will cause the optiPoint 410/420 to
restart.
60
Extended Administration
Configure System Information
To be granted access to a SIP Server some terminal and SIP related infor-
mation have to be configured.
First of this the SIP server has to be configured.
Terminal Details
Phone path
Web Interface path
(Menu Æ page 110)
Parameter
Terminal
Number
- 02=System
- 01=Terminal Number
(change terminal number)
- SIP environment
- Phone number
(enter terminal number)
Æ page 224
Terminal Name
- 02=System
- 02=Terminal Name
(change terminal name)
- SIP environment
- Phone name
(enter terminal name)
Æ page 223
Register by
Name
- 02=System
- SIP environment
- 03=Register by Name
(switch on/off)
- Register by name
(activate/deactivate checkbox)
Æ page 210
User Display ID
- 02=System
- 44=Display ID
- SIP environment
- Display ID
Æ page 182
- 1=New/Change ID
(enter display name)
(enter display name)
Use Display ID
- 02=System
- SIP environment
- Use Display ID
(enable/disable)
Æ page 182
- 44=Display ID
- 2=Use Terminal ID
- 3=Use Display ID
(enable/disable)
61
Extended Administration
SIP Specific Configuration
Phone path
Web Interface path
(Menu Æ page 110)
Parameter
SIP Routing
- 02=System
- 04=SIP Routing
(select routing)
- SIP environment
- SIP routing
(select routing)
Æ page 216
Outbound
Proxy
- 02=System
- SIP environment
- 05=Outbound Proxy
(switch on/off)
- Outbound Proxy
(activate/deactivate checkbox)
Æ page 205
Default OBP
Domain Name
- 02=System
- SIP environment
- 06=Default OBP Domain
(change domain name)
- Default domain name
(enter domain name)
Æ page 174
SIP Server
Address
- 02=System
- SIP environment
- 07=SIP Addresses
- 1=SIP Server
(change IP address1 and
port)
- Server IP address or DNS name
Æ page 214
(enter IP address*)
SIP Registrar
Address
- 02=System
- SIP environment
- Registrar IP address or DNS
name
- 07=SIP Addresses
- 2=SIP Registrar
(change IP address* and
port)
Æ page 214
(enter IP address*)
SIP Gateway
Address
- 02=System
- SIP environment
- Gateway IP address or DNS
name
- 07=SIP Addresses
- 3=SIP Gateway
- 1=SIP Register Address
- 2=SIP Gateway Port
(change IP address* and
port)
Æ page 214
(enter IP address*)
SIP Phone Port
- 02=System
- 07=SIP Addresses
- 5=SIP Phone
- SIP environment
- SIP Port
- RTP Base Port
(enter Port addresses)
Æ page 214
- 1=SIP Port
- 2=RTP Base Port
(change port address)
SIP Transport
- 02=System
- 08=SIP Transport
- 1=UDP
- SIP environment
- SIP transport
(select transport)
Æ page 217
- 2=TCP
(select transport)
62
Extended Administration
Web Interface path
(Menu Æ page 148)
Parameter
(Menu Æ page 110)
SIP server type
- 02=System
- 31=SIP Server type
- SIP environment
- SIP server type
(select type)
Æ page 216
(select type)
- 1=HiQ/HiPath 8000
- 2=Broadsoft
- 3=Sylantro
- 4=Other
SIP Realm
- 02=System
- 09=SIP Realm
(change realm name)
- SIP environment
- SIP realm
(enter realm name)
Æ page 215
SIP User ID
- 02=System
- 10=SIP User Id
(change ID)
- SIP environment
- SIP user ID
(enter ID)
Æ page 218
SIP Password
- 02=System
- 11=SIP Password
(change password)
- SIP environment
- New/Confirm SIP password
(enter/re-enter password)
Æ page 215
SIP Session
Timer
- 02=System
- SIP environment
- 12=SIP Session Timer
(switch on/off)
- SIP session timer enabled
(activate/deactivate checkbox)
Æ page 217
SIP Session
Time
- 02=System
- 13=SIP Session Time
(enter time)
- SIP environment
- SIP session timer value
(enter time)
Æ page 216
Registration
Timer
- 02=System
- 17=Registration Timer
(enter time)
- SIP environment
- Registration timer value
(enter time)
Æ page 211
Transaction
timer
- 02=System
- 46=Transaction timer
(enter time)
- SIP environment
- Transaction Timer
(enter time)
Æ page 225
1
or host name (if DNS is applicable Æ page 41)
Changing either the Terminal Number or the SIP Routing setting will
take effect as soon as the optiPoint 410/420 is restarted.
63
Extended Administration
SIP Features
Parameter
Phone path
Web Interface path
(Menu Æ page 110)
Call handling options
Auto answer
Y
- 2=Configuration
- 32=Auto answer
- SIP features
- Auto answer
(mark to be enabled)
Æ page 214
Beep on Auto an- Y
swer - 2=Configuration
- SIP features
- 33=Autoanswer beep
(mark to be enabled)
- Beep on Auto answerI
(mark to be enabled)
Æ page 215
Auto reconnect
Y
- 2=Configuration
- 34=Auto reconnect
(mark to be enabled)
- SIP features
- Auto reconnect
(mark to be enabled)
Æ page 215
Beep on Auto
reconnect
Y
- 2=Configuration
- 35=Autoreconnect beep
(mark to be enabled)
- SIP features
- Beep on Auto reconnect
(mark to be enabled)
Æ page 215
Allow Refuse
- 02=System
- 32=Allow Refuse
(enable or disable)
- SIP features
- Refuse call feature enabled
(mark to be enabled)
Æ page 164
Group pickup
Group pickup
URI
- 02=System
- 30=Group pickup URI
(enter Group picup URI)
- SIP features
- Group pickup URI
(enter URI)
Æ page 189
HotWarm Phone
Phone type
- 02=System
- SIP features
- Phone typeI
(select type)
Æ page 190
- 33=Hot/Warm Phone
- 1=Normal line Action
- 2=Warm line
- 3=Hot line
(select type)
Default dial
string
and default dial string
- Default dial string
(enter dial string)
Æ page 190
Centralized-controlled conference ( only with Sylantro Servers)
Conference
factory URI
- 02=System
- 27=Conf Server Addr.
(enter URI)
- SIP features
- Conference factory URI
(enter address)
Æ page 170
64
Extended Administration
Web Interface path
Parameter
Phone path
(Menu Æ page 148)
(Menu Æ page 110)
Call park URI
- 02=System
- 38=Call Park URI
- SIP features
- Call park URI
(enter URI)
Æ page 169
Call pickup URI
- 02=System
- 39=Call Park Pickup URI
(enter URI)
- SIP features
- Call pickup URI
(enter URI)
Æ page 169
Transfer on
Ringing
- 02=System
- SIP features
- 40=Transfer on Ringing
(enable or disable)
- Allow transfer on ringing
(mark to allow)
Æ page 226
Join allowed in
conference
- 02=System
- SIP features
- 41=Join allowed in conf
(enable or disable)
- Allow join in conference
(mark to allow)
Æ page 192
Callback URIs
- 02=System
- 42=Callback URIs
- SIP features
- Callback
Æ page 169
-
-
-
1=Callback-busy
(enter related access code)
2=Callback-no reply1
3=Cancel callbacks
select and enter access code
Initial Digit
Timer
- 02=System
- SIP features
- 43=Initial Digit Timer
(set timer 1 to 120)
- Initial digit timer
(set timer 1 to 120)
Æ page 191
Call Recorder
- 02=System
- 45=Call recorder
- SIP features
- Call Recorder
- Number
Æ page 168
-
-
1=Dial string
2=Audible indication
- Audible indication
(enter string and set indica- (enter number and mark indica-
tion to on/off)
tion as on)
Transfer on
hangup
- 02=System
- SIP features
- 48=Transfer on hangup
(switch on/off)
- Allow transfer on hangup
(mark to enable)
Æ page 226
1
For future use – not supported with HiPath 8000
65
Extended Administration
Miscellaneous
Phone path
Web Interface path
(Menu Æ page 110)
Parameter
Emergency
Number
- 02=System
- SIP environment
- 14=Emergency No.
(change emergency number) (enter emergency number)
- Emergency number
Æ page 185
Voicemail
Number
- 02=System
- 15=Voice mail No.
(change voicemail number) (enter voicemail number)
- SIP environment
- Voicemail number
Æ page 228
Message
Waiting Address - 02=System
- SIP environment
- 16=MWI Server Addr.
- Message Waiting IP Address or
DNS name
Æ page 203
(change IP address1)
(enter IP address*)
Banding
Identity name
- 02=System
- SIP environment
- 26=System Name
(change description)
- Banding/Identity name
(enter short description)
Æ page 168
1
or host name (if DNS is applicable Æ page 41)
66
Extended Administration
Configuring Date and Time
If the DHCP server in your network provides information about the SNTP
server access, the date and time is automatically shown on the phone.
have to set the SNTP address manually.
time manually.
If SNTP is being used, any user specified value for Time and Date
will be overwritten when the next SNTP update occurs!
SNTP is available, but no automatic access by DHCP server
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
SNTP Address
- 04=Date/Time
- Time and date
Æ page 219
- 1=SNTP IP addr
- SNTP server IP address or DNS
(change IP address1)
(enter IP address*)
Timezone Offset
- 04=Date/Time
- 2=Timezone offset
(change timezone offset)
- Time and date
- Time zone offset
(enter timezone offset)
Æ page 225
1
or host name (if DNS is applicable Æ page 41)
No SNTP server available
Phone path
Parameter
Web Interface path
(Menu Æ page 110)
(Menu Æ page 148)
Date/Time
Æ page 173
Y
- 2=Configuration
- Time and date
- Local time/Date
(enter Local time, enter/select
Date)
- 03=Date/time
(select a date format and
change date and time)
Daylight Saving
Time
Y
- 2=Configuration
- 14=Daylight Saving
(switch on/off)
- Time and date
- Daylight saving
(activate/deactivate checkbox)
Æ page 174
67
Extended Administration
Multiline
Line key configuration
In line overview menu you can configure lines and an assign lines to keys.
It suffices to assign one line to a key for to go in multiline operation.
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
Line
(not applicable)
- Funcktion keys
- Phone
Æ page 196
or
- Key module
- Select a key with EDIT
a configuration dialog appears
- Select:line
(A key with line is ready for con-
figuring)
Key Label
Æ page 192
(not applicable)
Line key configuration dialog
- Key Label
(enter a name for the line key –
only with optiPoint 420)
Address of
record
(not applicable)
(not applicable)
(not applicable)
Line key configuration dialog
- Address of record
Æ page 199
(enter e.g. phone number)
Realm
Æ page 201
Line key configuration dialog
- Realm
(enter IP address)
Primary line
Line key configuration dialog
- Primary line
Æ page 201
(mark as primary if required)
Ring
- 02=System
- 28=Keyset
Line key configuration dialog
- Ring
Æ page 201
- 01=Line
(enable/disable)
select a line
- 2=Ringer setting
(Read only)
68
Extended Administration
Web Interface path
Phone path
(Menu Æ page 148)
Parameter
(Menu Æ page 110)
Hunt ranking
- 02=System
- 28=Keyset
- 1=Line
Line key configuration dialog
- Hunt ranking
Æ page 199
(select order)
select a line
- 1=Rank
(enter Rank 1 to 10)
User ID
(not applicable)
(not applicable)
Line key configuration dialog
- User ID
Æ page 201
(enter ID)
Password
Line key configuration dialog
- Password
Æ page 200
(enter password)
Shared type
- Line key configuration dialog
- Shared type
Æ page 200
(select type)
Configure Multiline Operation
Phone path
Parameter
Web Interface path
(Menu Æ page 110)
(Menu Æ page 148)
Registration
LEDs
- 02=System
- Multiline operation
- 28=Keyset
- 2=Registration LEDs
(switch on/off)
- Registration LEDs
(activate/deactivate checkbox)
Æ page 210
Rollover type
- 02=System
- 28=Keyset
- Multiline operation
- Rollover type
Æ page 212
- 03=Rollover type
(select rollover type)
(select rollover type)
Rollover Volume
(not applicable)
- 02=System
- 28=Keyset
Æ page 212
- 04=Rollover Vol
(change volume)
Originating line
preference
- 02=System
- Multiline operation
- 28=Keyset
- 05=Orig line pref
(select line preference)
- Originating line preference
(select line preference)
Æ page 204
69
Extended Administration
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
Terminating line
preference
- 02=System
- Multiline operation
- 28=Keyset
- 06=Term line pref
(select line preference)
- Terminating line preference
(select line preference)
Æ page 224
Line action
mode
- 02=System
- Multiline operation
- 28=Keyset
- 07=Line action mode
(select line action mode)
- Line key operation mode
(select operation mode)
Æ page 197
Show focus
- 02=System
- 28=Keyset
- Multiline operation
- Show focus
Æ page 213
- 09=Show focus
(switch on or off)
(mark to enable)
Forwarding
Indication
- 02=System
- 28=Keyset
- 10=Forwarding Ind
(switch on or off)
- Multiline operation
- Use LED to indicate Remote
Forwarding
Æ page 186
(mark to enable)
Reservation
Timer
- 02=System
- 28=Keyset
- 11=Reservation Timer
(set time)
- Multiline operation
- Reservation timer
(set time)
Æ page 211
Dial Plan Configuration and Status
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
Dial Plan
- 02=System
- 29=Dial Plan
(enable/disable)
- System
- Dial Plan
Æ page 176
- Action
(enable/disable)
Dial Plan Info
- 07=General info
- 4=Dial Plan
- 1=ID
- General information
- Dial plan
Æ page 176
- Name and Status
- 2=Stauts
70
Extended Administration
Dialling Properties
Only used with optiPoint 410/420 advance/standard
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
Dialling
properties
- 02=System
- Dialling properties
- 35=LDAP
Select one of the options for
to change its value
(enter values for the properties)
Æ page 181
- 3=External code
- 4=International prefix
- 5=Country code
- 6=National prefix
- 7=Area code
- 8=District code
Direct Station Select (DSS – HiPath 8000 only)
Each DSS key will be a special variant of a line key. The configuration spec-
ifies whether a line key will be a DSS key or a normal multiline key. The sys-
tem operation and protocol of the DSS key will be the same as for a line
key and the HiPath 8000 will not be required to know if a line appearance
is associated with a DSS key or a multiline key.
A DSS key will use the line key mechanism to display the line state via the
LED associated with the key. However, the DSS key will only present a
subset of the line states to the user; i.e. Idle, Alerting and Busy. All other
states that a Keyset line key could present will be forced into one of the
valid DSS states.
A major departure from Keyset line key operation is the action taken when
a DSS key is pressed. The DSS action falls into two basic camps
1. Pickup a call alerting the DSS target
2. Make/complete a call using the DSS target as the destination.
Completion of a call applies to cases where the user has performed an op-
eration at the phone which results in them being prompted for destination
digits
71
Extended Administration
DSS key configuration
Each DSS key will be configured similarly to a Keyset line key and will re-
quire the following to be specified for the line:
•
•
•
•
SIP URI of the primary line at the DSS target
SIP Realm
SIP User ID
SIP Password
The remaining line configuration items will be forced to specific values for
a DSS key line
In addition a DSS key being configured will set the phone to not use the
optiPoint display module by default, and a DSS key will not appear as a line
key on the optiPoint display module.
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
DSS
Y
(read only if configured)
- Funcktion keys
- Phone
Æ page 196
or
- Key module
- Select a key with EDIT
a configuration dialog appears
- Select:DSS
(A key with DSS is ready for con-
figuring)
DSS Address of
Record
Y
(read only if configured)
DSS key configuration dialog
- Address of record
Æ page 184
(enter e.g. phone number)
DSS Realm
Y
(read only if configured)
DSS key configuration dialog
- Realm
Æ page 184
(enter IP address)
DSS User ID
Y
(read only if configured)
DSS key configuration dialog
- User ID
Æ page 185
(enter ID)
DSS Password
Y
(read only if configured)
DSS key configuration dialog
- Password
Æ page 185
(enter SIP-password )
72
Extended Administration
Feature Access
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
Feature Access
- 02=System
- Feature Access
(mark as enabled)
Æ page 185
- 37=Feature Access
Select one of the options for
to enable oder disable
- 01=Call Hold Explicit
- 02=Call Deflection
- 03=Call Forwarding
- 04=Log Forwarded Calls
- 05=Call Duration
Auto answer - CTI
Auto reconnect - CTI1
Call deflect
Call display by name
Call display by number
Call duration
- 06=Call Waiting
- 07=Call Transfer
- 08=Call Join
Call forwarding
Call hold (explicit)
Call join
- 09=Call Display Name
- 10=Call Display Number
- 11=Music On Hold
- 12=Do Not Disturb
- 13=Message Waiting
- 14=Local Conference
- 15=Auto Answer CTI
- 16=Auto Reconnect CTI
- 17=Call Park
Call park2
Call recording
Call pickup2
Call transfer
Call waiting
Do not disturb
DSM - ENB3
DSM - LDAP3
DSM - Speed dial3
- 18=Call Park Pickup
- 19=Wap Browser On DSM DSM - Telephony use3
- 20=Address Book
DSM - Voice recognition3
DSM - WAP browser3
GPU New Call Beep
Local conference4
Log forwarded calls2
Message waiting
- 21=DSM Call Control
- 22=Voice Recognition
- 23=Speed Dial On DSM
- 24=Contacts
- 25=Hot Keypad Dialing
- 26=Callback-busy
Music on hold
- 27=Callback-no reply
- 28=Call recording
Hot keypad dialing
Callback - busy
- 29= GPU New Call Beep
Callback - no reply
1
2
3
4
Not used with optiPoint 410 entry
Not supported with HiPath 8000
Not used with optiPoint 410/420 economy economy plus and optiPoint 410 entry
Not used with optiPoint 410/420 economy and optiPoint 410 entry
73
Extended Administration
Function Key assignments
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
Function key
assignments:see operating - Funcktion keys
Æ page 188
manual
- Phone
or
lines can not be configured
in the phone menu.
- Key module
- Select a key with EDIT
a configuration dialog appears
- Select:a function in the list
(configure parameters in the dia-
log if required)
Software Update/Transferring Files
tocol. This feature can be used to update the phone software, download a
music file and up- or download the phone's configuration file.
The phone acts as a FTP client and requires a FTP server in the IP network
where the files are located or can be placed.
Application Software Update
If it is necessary to change or upgrade the application software of your
optiPoint 410/420, perform the following.
•
Find out the current application version of your optiPoint 410/420
Æ page 91.
•
Decide whether an update is useful and necessary.
Be careful! Consider that the software must be compatible with the
telephone.
•
If useful download it from internet and install the application software
via FTP Æ page 77.
74
Extended Administration
FTP Server Requirements
There are no specific requirements on the functionality of the FTP server
to be used. Any FTP server providing standard functionality will do. There
is a variety of servers available including freeware on the internet.
Please read the documentation for the FTP software for details of how to
install and configure the FTP server.
Common FTP Server Access Configuration
The FTP client on the phone will open a session and therefore requires:
•
•
•
•
Account name
Username
Password
Path (optional)
Please note that Account name and Username might be the same on the
FTP server used. In this case use the name for setting both parameters.
er where the files you want to up- or download are located. This path is rel-
ative to the path set for the user on the FTP server. The combination of
both settings will make up the full path.
Example: If the user's path on the FTP server is "C:\temp" and the path set
files is "C:\temp\op400\files".
Phone path
Web Interface path
(Menu Æ page 110)
Parameter
Download
Server Address - 03=File transfer
- File transfer
- 06=DL server IP addr.
- Download server IP address or
DNS name
Æ page 183
(enter IP address*)
FTP Account
Name
- 03=File transfer
- File transfer
- 07=FTP account name
(change account name)
- FTP account name
(enter account name)
Æ page 187
FTP Username
- 03=File transfer
- 08=FTP username
(change username)
- File transfer
- FTP username
(enter username)
Æ page 188
FTP Password
- 03=File transfer
- 09=FTP password
(change password)
- File transfer
- New/Confirm FTP password
(enter/re-enter password)
Æ page 187
FTP Path
- 03=File transfer
- 10=FTP path
(change path)
- File transfer
- FTP path
(enter path)
Æ page 188
75
Extended Administration
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
FTP Passive
Mode
- 03=File transfer
- File transfer
(select switch on/off) (mark to use)
Æ page 187
1
or host name (if DNS is applicable Æ page 41)
Upload Configuration File
The optiPoint 410/420 allows you to upload the phones configuration file.
Uploading will be done in the binary format to the FTP download server
with its common settings. The fixed name of file which will be uploaded is
opti400c without an extension.
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
Upload
Configuration
- 03=File transfer
- 03=UL config
- File transfer
(submit with "upload configu-
ration)
Æ page 227
- Upload configuration
Downloading Files
If you want to download files (application, configuration, hold music) you
can either browse through the menu structure on the FTP server (phone
menu only) or specify this filename before download.
Download files using the phone menu without setting a filename
The FTP-Client on the optiPoint 410/420 does support a user dialog for se-
lecting a file for download. The mechanism can be triggered by omitting
the download file name and starting the download.
For example if the application download file name is not set and download
application is selected ( > 03=File transfer > [required type of download
file]), the phone will establish connection to the FTP-Server.
Example of information provided on the display:
.5
op400a1
Upper left corner: current folder or file,
upper right corner: number of sub-folders and files,
lower left corner: selected folder or file (e.g. "op400a"),
lower right corner: number of current folder or file.
A dot (".") means the current folder, double dot ("..") means the superordi-
nately folder.
< > Press this keys to browse in the current folder.
76
Extended Administration
u v
Press this keys to change the folder level (plus: subordinately folder, minus:
superordinately folder).
After the download is completed it will cause the optiPoint 410/420
to restart.
Specify and download application file
Phone path
Parameter
Web Interface path
(Menu Æ page 110)
(Menu Æ page 148)
Application
Download
filename
- 03=File transfer
- 11=Applic. DL filename
(change filename)
- File transfer
- Application download filename
(enter filename)
Æ page 165
- Action on submit
(select Download type)
Download Appli-
cation
- 03=File transfer
- 01=DL application
or
Æ page 183
- Download Application
After the download is completed it will cause the optiPoint 410/420
to restart.
Specify and download configuration file
Parameter
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Configuration
Download
Filename
- 03=File transfer
- 12=Cfg DL filename
- File transfer
- Configuration download filen.
(enter filename)
- Action on submit
(select Download configuration)
Æ page 170
Download
Configuration
- 03=File transfer
- 02=DL config
or
Æ page 183
- Upload configuration
Specify and download hold music file
Phone path
Parameter
Web Interface path
(Menu Æ page 110)
(Menu Æ page 148)
Hold Music
Filename
- 03=File transfer
- File transfer
- 14=Hold music filename
(change filename)
- Hold music download filename
(enter filename)
Æ page 189
Download Hold
Music
- Action on submit
(select Download hold music)
- 03=File transfer
- 05=DL hold music
Æ page 183
77
Extended Administration
Specify files using with DSM for download
Download server address see Æ page 75
Phone path
Parameter
Web Interface path
(Menu Æ page 110)
(Menu Æ page 148)
LDAP Template
- 03=File transfer
- 17=LDAP Template filena- - LDAP template filename
- File transfer
Æ page 195
me
(enter filename)
(change file name)
- Action on submit
(select LDSP template)
- 03=File transfer
- 16=DL LDAP Template
(start download)
Download Java
midlet
- 03=File transfer
- File transfer
- 19=JavaApplet Filename
(change file name)
- Java Program filename
(enter filename)
Æ page 192
- Action on submit
(select Java midlet)
- 03=File transfer
- 18=DL JavaApplet
(start download)
Download DSM
Logo
- 03=File transfer
- 13=Logo filename
(change file name)
- File transfer
- Logo filename
(enter filename)
- Action on submit
(select Download logo)
Æ page 184
- 03=File transfer
- 04=DL DSM Logo
(start download)
Download DSM
Firmware
- 03=File transfer
- File transfer
- 24=DSM f´ware filename - DSM firmware filename
Æ page 184
(change file name)
(enter filename)
- Action on submit
(select Download DSM firm-
ware))
- 03=File transfer
- 23=DL DSM f´ware
(start download)
78
Extended Administration
Applications
LDAP Server Settings
Only applicable with optiPoint display module.
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
LDAP server
Æ page 194
LDAP port
- Applications
- Directory
(change IP address * and port)
- 02=System
- 35=LDAP
- 1=LDAP Server address
(change IP address1)
- 2=LDAP Server port
(change port)
Æ page 194
1
or host name (if DNS is applicable Æ page 41)
Java Proxy
Only applicable with optiPoint display module.
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
Java Proxy
server
- 02=System
(not applicable)
Æ page 192
- 36=Java Proxy
- 1=Java Proxy Address
(change IP address1)
- 2=Java Proxy port
(change port)
Java Proxy port
Æ page 192
1
or host name (if DNS is applicable Æ page 41)
79
Extended Administration
Address Book Settings
Only applicable with optiPoint display module.
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
Address Book
server address
(not applicable – to enter da- - Applications
ta, use optiPoint display
module Contacts)
- Address Book
- Address Book server address
Æ page 162
(enter IP address)
FTP
account name
(not applicable – to enter da- - Applications
ta, use optiPoint display
module Contacts)
- Address Book
- FTP account name
(enter account name)
Æ page 162
FTP
user name
(not applicable – to enter da- - Applications
ta, use optiPoint display
module)
- Address Book
- FTP user name
(enter user name)
Æ page 162
FTP
password
(not applicable – to enter da- - Applications
ta, use optiPoint display
module Contacts)
- Address Book
- New FTP password
(enter password and cornfirm))
Æ page 162
FTP
path
(not applicable – to enter da- - Applications
ta, use optiPoint display
module Contacts)
- Address Book
- FTP path
(enter path)
Æ page 162
FTP
filename
(not applicable – to enter da- - Applications
ta, use optiPoint display
module Contacts)
- Address Book
- FTP filenamek
(enter name with extension csv)
Æ page 162
Download
Address Book
(not applicable – to down-
- Applications
load data, use optiPoint dis- - Address Book
play module Contacts)
(submit with download Address
Book)
Upload Address
Book
(not applicable – to upload
- Applications
data, use optiPoint display - Address Book
module Contacts)
(submit with Upload Address
Book)
Delete Address
Book Entries
(not applicable – to delete
- Applications
data, use optiPoint display - Address Book
module Contacts) (submit with Delete ALL entries)
80
Extended Administration
WAP Settings
Only applicable with optiPoint display module.
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
WAP mode
- 02=System
- 34=WAP
- 1=WAP mode
- Applications
- WAP Settings
- WAP mode
Æ page 229
select
(select WAP mode)
- 1=WSP
or
- 2=HTTP
WAP server
Æ page 229
WAP port
Æ page 229
- 02=System
- 34=WAP
- Applications
- WAP Settings
- WAP Server address
- Port
(change IP address)
- 3=WAP Server port
(change port)
(enter IP- and Port address)
WAP proxy
Username
- Applications
not applicable
not applicable
not applicable
not applicable
- WAP Settings
- WAP proxy Username
(enter Username)
Æ page 189
WAP proxy
password
- Applications
- WAP Settings
- New WAP proxy password
(enter password and confirm)
Æ page 189
Help internet
URL
- Applications
- WAP Settings
- Help internet ULRL
(enter URL)
Æ page 189
Home page
- Applications
- WAP Settings
- Home page
Æ page 189
(enter home page)
81
Extended Administration
Port Numbering
The phone will provide the ability to configure any TCP or UDP port number
that is currently fixed, with the exception of:
•
•
•
•
•
SNMP
SNTP
DNS
WAP Push
WAP Push secure.
The table below gives the port addresses that will be configurable. The ta-
bers).
In some cases a port base number is used. The port base number will be
the configurable item, not the port numbers derived from the port number
base.
Function
Default
Value
UDP
Default Value Comment
TCP
RTP port range (local)
5004 to
5006
RTP port number is
even. RTCP port num-
ber is (RTP port num-
ber)+1.
5004 to 5006
reserved by IANA but
can be used by the
phone.
RTP port range (remote)
RTCP port range (local)
any
5005 to
5007
RTP port number is
even. RTCP port num-
ber is (RTP port num-
ber)+1.
5005 to 5007 reserved
by IANA but can be
used by the phone.
RTCP port range (remote)
any
HTTP - Hypertext Transfer Protocol
8085
443
HTTPS – Secure Hypertext Transfer Protocol
SNMP
161
162
123
580
53
Not configurable
Not configurable
Not configurable
Not configurable
SNMP Traps
SNTP
SNTP Heart-beat
DNS
DHCP Server port
67
Default BOOTP port
numbers. Not config-
urable
82
Extended Administration
Function
Default
Value
UDP
Default Value Comment
TCP
DHCP Client port
68
Default BOOTP port
numbers. Not config-
urable
FTP
21
TFTP
LDAP
WAP
69
Not configurable
389
2948
389
2948
WAP push.
Not configurable
9200
5100
9200
WAP connectionless
session service
Service Agent Request Port
SA port base
Default value = 5100
Auto-discovery
Config Service
Resource Sharing
QDC server
DLS
5100
5130
5135
12010
18443
5060
SA port base + 0
SA port base + 30
SA port base + 35
5130
5135
12010
18443
5060
Sip server
The port numbers and port base numbers will be configurable via the Web
pages and by the DLS.
Note that changing the value of a port number may require the phone to
restart.
83
Extended Administration
Configuration Management
During "Initialising" the phone will attempt to contact a configuration server
to determine if a configuration update is required.
The phone automatically contacts an FTP config server and downloads 2
XML configuration files in which phone-specific parameters may have
been automatically inserted by a customer management system for the
environment concerned.
•
•
•
The phone can also perform this download
on a signal from the customer management system or
periodically as determined by a configurable time, or by an administra-
tion level optiGuide menu option.
If the downloaded configuration files show that a different version of
software is required, the phone will automatically initiate software down-
load from the FTP software server.
Two configuration files are used:
•
a system-wide configuration file, which does not contain phone-specif-
ic parameters; and
•
a device configuration file, which includes phone-specific parameters.
There is provision for downloading only a device configuration file so that
phone-specific parameters can be changed without impacting those sys-
tem-wide parameters that have been changed locally at the phone.
The configuration download mechanism is intended only for configuring
those phone parameters that are under administration control. It is not in-
tended for configuring parameters that are under user control. The chang-
es to the configuration will be reflected in the configuration INI file.
If the configuration download mechanism is not available, e.g. no FTP con-
figUD server, the phone will not perform configuration download and will
then rely on other means for configuration updates.
As a result of carrying out a configuration download, the phone will detect
whether a software update is required and if so automatically download
new software.
File Formats
Configuration files
The configuration files will be stored on the FTP server. There are two
types of configuration files:
System Wide File
The system-wide configuration file will have a well-known file name (e.g.,
"op410adv_conf.xml"), which does not contain phone-specific parameters.
84
Extended Administration
Example System-wide configuration file
<?xml version = "1.0" encoding = "utf-8" ?>
- <Message>
<Action>WriteItems</Action>
<ItemList>
<Item name = "system-config-version">2005.07.19 05:39 GMT</Item>
<Item name = "admin-pwd">424242</Item>
<Item name = "system-description">Siemens Communications</Item>
<Item name = "dns-domain-name">ust.local</Item>
<Item name = "dns-server-addr">172.16.127.2</Item>
<Item name = "dns-server-addr2">172.16.127.3</Item>
<Item name = "port1">0</Item>
<Item name = "port2">0</Item>
<Item name = "reg-ttl">3600</Item>
<Item name = "registrar-addr">as.broadworks.net</Item>
<Item name = "reg-addr">as.broadworks.net</Item>
<Item name = "function-key-def" index = "6">31</Item>
<Item name = "function-key-def" index = "14">10</Item>
</ItemList>
</Message>
Device Specific File
Each device-specific configuration file will have a file name that includes
the phone's MAC address (e. g. "op410adv_conf001E300A9F3.xmll"),
which includes phone-specific parameters.
Example Device Specific File
<?xml version = "1.0" encoding = "utf-8" ?>
- <Message>
<Action>WriteItems</Action>
- <ItemList>
<Item name = "device-config-version">2005.07.19 06:09 GMT</Item>
<Item name = "e164">3015553005</Item>
<Item name = "sip-name">John Doe</Item>
<Item name = "register-by-name">false</Item>
<Item name = "line-sip-uri" index = "6">3015553009</Item>
<Item name = "line-primary" index = "6">true</Item>
<Item name = "line-hunt-sequence" index = "6">1</Item>
<Item name = "line-shared-type" index = "6">0</Item>
<Item name = "line-sip-realm" index = "6">as.broadworks.net</Item>
<Item name = "line-sip-user-id" index = "6">3015553009</Item>
<Item name = "line-sip-pwd" index = "6">0dskmwefd</Item>
</ItemList>
</Message>
Detailed example configuration files und informations you will find
in the "XML Configuration Management" Administrator Manual .
85
Extended Administration
Download
Configuration file download
By default, the telephone checks the FTP server for an account called "con-
fig" using the password "config" (for details on the plug & play settings,
please refer to the "Configuration Management Settings" dialog of the tele-
phone's web interface Æ page 135).
In certain circumstances the phone will access the FTP server and check
in the system-wide configuration file for a <write item="system-config-
file"> element and in its own device configuration file for a <write
item="device-config-file"> element. If the system-wide file version has
changed compared with the most recent download, the phone will exe-
cute the write instructions in both the system-wide file and its device con-
figuration file. If the system-wide file version has not changed but the de-
vice configuration file version has changed, the phone will execute only the
write instructions in the device configuration file. Otherwise the phone will
not execute write instructions from either configuration file. This preserves
any local settings if there is no change to the configuration files.
When the phone downloads configuration files, it will download the sys-
tem-wide configuration file first and then its own device configuration file.
Any parameters values present in the system-wide configuration file will
overwrite previous values. Any parameter values present in the device
configuration file will overwrite previous values or values in the system-
wide configuration file.
How to configure the download server see Æ page 88.
Period check of configuration files
While registered with the SIP registrar, the phone will, subject to configu-
ration, perform FTP server address discovery and configuration file down-
load periodically (e.g., once a day) to ensure that any changed configurable
parameters are obtained. This is useful for two reasons:
•
When the phone has started up using previous parameters values be-
cause it has been unable to download the configuration files (e.g., be-
cause of congestion at the FTP server), this gives a second chance to
obtain any updated parameters.
•
In environments that do not support the notification mechanism of the
following regirements:
–
–
–
there is a telephone call in progress,
the phone's admin user interface is being used,
the phone's admin web pages are being used,
The interval between attempts will be configurable.
86
Extended Administration
Automatic software download
A configuration file can contain a <write item="ftp-app-file"> element,
which contains the file name of the software version to be used. The
phone will treat this differently from other <write> elements. If the file
name is the same as the file name of the software version that is currently
running, the phone will take no action and will continue processing other
<write> elements in the configuration files. If it is different, the phone will
stop processing further <write> elements and initiate software download
using the new file name and the configured FTP server address, path, user
name and password. If software download is successful, the phone will in-
stall the new software in flash memory and start it up. This will result in
downloading the configuration files again. On this occasion the phone will
find that it is already running the correct software version and will process
the remaining <write> elements. If software download fails, the phone will
log an error and continue with its existing software version.
This method allows a configuration file to include <write> elements
for configurable parameters that exist only in the new version of
software. These <write> elements should appear later in the config-
uration files than the <write item="ftp-app-file"> element.
The configured FTP server address, path, user name and password
can differ from those used for configuration file download. Any
<write> element that sets these parameters should be placed in the
configuration files prior to the <write item="ftp-app-file"> element.
Each version of software will have its own built-in file name for the com-
parison above. This will comprise a fixed string (e.g., optiPoint400SIP) fol-
lowed by the version number followed by the extension (e.g., .bin). This
same file name should be used when posting a software file on the FTP
server.
This mechanism can be used to revert to an older version of software as
well as for advancing to a later version.
After the download is completed it will cause the optiPoint 410/420
to restart.
87
Extended Administration
Specify configuration update file
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 109)
Parameter
Configuration
update
check for update
- 12=Config Update
- 01=Check for update
(confirm to start the check
manualy)
- Configuration management
- Check for updates
Æ page 169
(confirm to start the check man-
ualy)
Error Log
Æ page 136
(not applicable)
- Configuration management
- Error Log
(confirm to open the error log file
if exists)
Configuration
update FTP IP
- 12=Config Update
- Configuration management
Æ page 172
- 02=Ftp DL Params
- 01=Config FTP Addr
(change/enter IP address)
- Settings
- Non-secure configuration
download (FTP)
- FTP server IP address or DNS
name (enter IP address)
Configuration
update FTP Port
- 12=Config Update
- 02=Ftp DL Params
- 02=Config FTP Port
(enter Port address)
- Configuration management
Æ page 172
- Settings
- Non-secure configuration
download (FTP)
- FTP server Port
(enter Port)
Configuration
update
Pathname
- 12=Config Update
- 02=Ftp DL Params
- 03=Config UD Pathname
(enter path name)
- Configuration management
- Settings
- Non-secure configuration
download (FTP)
Æ page 172
- FTP Path
(enter Path name)
Configuration
update
Account name
- 12=Config Update
- 02=Ftp DL Params
- 04=Account ID
- Configuration management
- Settings
- Non-secure configuration
download (FTP)
Æ page 171
(enter Account ID)
- FTP Account name
(enter Account name)
88
Extended Administration
Web Interface path
Phone path
Parameter
(Menu Æ page 109)
Configuration
update
username
- 12=Config Update
- 02=Ftp DL Params
- 05=Username
- Configuration management
Settings
- Non-secure configuration
download (FTP)
Æ page 173
(enter user name)
- FTP username
(enter user name)
Configuration
update
Password
- 12=Config Update
- 02=Ftp DL Params
- 06=Password
(enter new FTP password
and confirm password)
- Configuration management
- Settings
- Non-secure configuration
download (FTP)
Æ page 172
- New FTP password
(enter new password and
corfirm password)
Configuration
update
Dls DL Params
- 12=Config Update
- 03=Dls DL Params
- 1=Config UD Dls
- Configuration management
- Settings
Æ page 171
Æ page 170
- Deployment Service (DLS)
- IP address or DNS name/
- 2= Config UD Dls Port
(change IP-Address or Port) - Port
Configuration
update
Https DL Params
- 12=Config Update
- Configuration management
- Settings
- Secure configuration download
(Https)
- 04=Https DL Params
- 1=Config UD Https Addr
- 2= Config UD Https Port
- 3= Config UD Https Path
Æ page 135
- IP address)
- IP address/Port
- File path for URL
Configuration
update
File name
- 12=Config Update
- 05=Config UD Filename
(enter filename –
- Configuration management
- Settings
- Common settings (HTTPS and
FTP)
Æ page 171
optipoint410config)
- Configuration file name
(enter filename –
optipoint410config)
Configuration
update
file type
- 12=Config Update
- 06=Config UD FileType
(enter File type –xml)
- Configuration management
- Settings
- Common settings (HTTPS and
FTP)
Æ page 171
- Configuration file type
(enter type – xml)
89
Extended Administration
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 109)
Parameter
Configuration
update
Periodic Timer
- 12=Config Update
- 07=Periodic Timer
- Configuration management
- Settings
Æ page 172
- Common settings (HTTPS and
FTP)
(enter time in seconds)
- After registration check for
updates every n seconds
(enter time in seconds)
Configuration
update
Unregistration
Timer
- 12=Config Update
- 08=Unreg Timer
- Configuration management
- Settings
- Common settings (HTTPS and
FTP)
(enter time in seconds)
Æ page 173
- If registration fails, check for
updates every n seconds
(enter time in seconds)
Configuration
update
Management
Tpye
- 12=Config Update
- 09=Config Mgmt Type
- Configuration management
- Settings
- Deployment service (DLS)
Use deployment service
enable/disable
(read only)
Æ page 227
Configuration
update
Management
Tpye
- 12=Config Update
- 09=Config Mgmt Type
- Configuration management
- Settings
- Secure configuration download
(HTTPS)
(read only)
Æ page 228
Use secure configuration down-
load
enable/disable
Configuration
update
Management
Tpye
- 12=Config Update
- 09=Config Mgmt Type
- Configuration management
- Settings
- Non-secure configuration
download (FTP)
(read only)
Æ page 228
Use non-secure configuration
download
enable/disable
Configuration
update
Authentication
- 12=Config Update
- 10=Authentication
- Configuration management
- Settings
Æ page 171
- Common settings (HTTPS and
FTP)
(switch on/off
- Authentication enabled
(mark enabled/disabled)
90
Extended Administration
Before you transfer a file, it could be useful to have a look at the current
status of transferred files.
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
Application
download
>
- 09=UL/DL status
- 1=Application download
>
- General Information
- File Transfer status
Æ page 227
Configuration
download
- General Information
- File Transfer status
- 09=UL/DL status
- 2=Config download
>
Æ page 227
Config
upload
- General Information
- File Transfer status
- 09=UL/DL status
- 3=Config upload
>
Æ page 227
Logo
download
- General Information
- File Transfer status
- 09=UL/DL status
- 4=Logo download
>
Æ page 227
MoH
download
- General Information
- File Transfer status
- 09=UL/DL status
- 5=MoH download
Æ page 227
System
configuration
download
- General Information
- File Transfer status
(not applicable)
(not applicable)
(not applicable)
Æ page 227
Phone
configuration
download
- General Information
- File Transfer status
Æ page 227
Personal
directory
import/export
- General Information
- File Transfer status
Æ page 227
Display Application Version
If you want to update the optiPoint 410/420 Æ page 74 you should find out
the current version of the application software Æ page 94.
91
Extended Administration
Reset Music on Hold to default music
Set the customized (downloaded) hold music to default.
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
Default music
(not applicable)
- 03=File transfer
- 15=Default music
Æ page 174
(select Reset or Cancel)
Use SNMP
SNMP Server Configuration
Phone path
Parameter
Web Interface path
(Menu Æ page 110)
SNMP Trap
Address
- 05=SNMP
- SNMP Settings
- 01=SNMP trap IP addr
- Management Center Address
Æ page 219
(enter IP address*)
SNMP Password
- 05=SNMP
- 02=SNMP password
(change password)
- SNMP settings
- New/Confirm Query password
(enter/re-enter password)
Æ page 218
Management
Center Port
Not applicable
Not applicable
- SNMP settings
- Management Center Port
(enter port address)
Æ page 202
Send Generic
Taps
- SNMP settings
ment Center
Æ page 213
(enable/disable)
Send QDC Taps
Not applicable
Not applicable
- SNMP settings
- Send QDC Taps to Manage-
ment Center
Æ page 213
(enable/disable)
Queries Allowed
- SNMP settings
- Queries Allowed
(enable/disable)
Æ page 218
1
or host name (if DNS is applicable Æ page 41)
92
Extended Administration
View SNMP Errors
Phone path
(Menu Æ page 148)
Web Interface path
Parameter
MIB2 Discards
>
- SNMP
- SNMP MIB2 errors
Æ page 182
- 10=MIB2-Discards
MIB2 Err Count
>
- SNMP
- SNMP MIB2 errors
Æ page 191
- 11=MIB2 err count
Change Speech Parameters
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
Audio Mode
- 06=Speech
- 2=Audio mode
(select audio mode)
- Speech
- Audio mode
(select audio mode)
Æ page 165
Compression
Encoding
- 06=Speech
- Speech
- 3=Compression
(select compression)
- Compression encoding
(select compression)
Æ page 170
G.711 Silence
- 06=Speech
- 4=G711 Silence
(switch on/off)
- Speech
- G.711 Silence Suppression
(activate/deactivate checkbox)
Æ page 188
RTP Packet Size
- 06=Speech
- 5=RTP Packet Size
(select packet size)
- Speech
- G.711 RTP packet size
(select packet size)
Æ page 212
Microphone
- 06=Speech
- 6=Mictrophone
- 1=Normal
- Speech
- Microphone Disable
(Mark as disabled or not)
Æ page 203
-2=Disabled
(select option)
93
Extended Administration
Configure Ringer Settings
Audio/Visual Indications
This setting is used to setup Alert Indications that can be used to differen-
tiate between call types.
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
Alert Indications
- 11=Ringer Settings
- 01=Alert indications
- 01=Indication 1 up to
- 15=Indication 15
- Ringer Settings
(enter alert indication string and
enter melody, tone and duration)
Æ page 163
(change identifier, select
melody and tone)
This feature is only supported in specific system environments.
Display static Phone Information
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
MAC Address
- 07=General info
- 1=MAC address
- General information
(MAC address)
Æ page 202
Application
Version
- 07=General info
- 2=Version Info
- Application
- General information
- Versions
(Application)
Æ page 228
SIP Stack
Version
- 07=General info
- 2=Version Info
- SIP stack
- General information
- Versions
(SIP stack)
Æ page 217
SIP Signalling
Version
- 07=General info
- 2=Version Info
- SIP signalling
- General information
- Versions
(SIP signalling)
Æ page 217
RTP Version
- 07=General info
- 2=Version Info
- RTP
- General information
- Versions
(RTP)
Æ page 212
94
Extended Administration
Perform Diagnostic Tests
Non user-assisted diagnostic tests
These types of diagnostic tests do not require assistance from a local user.
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
PING Test
>
- Non user-assisted diag. tests
- Ping name
Æ page 207
- 07=PING
(change or select IP ad-
dress1)
- IP address or DNS
(activate checkbox and enter IP
address*)
RAM Test
Æ page 210
>
- Non user-assisted diag. tests
- RAM test
- 05=RAM test
(activate checkbox)
ROM Test
Æ page 212
>
- Non user-assisted diag. tests
- ROM test
- 06=ROM test
(activate checkbox)
1
or host name (if DNS is applicable Æ page 41)
95
Extended Administration
User-assisted diagnostic tests
the optiPoint 410/420.
full control of the test (using the keypad) until the test is terminated.
Phone path
Web Interface path
(Menu Æ page 110)
Parameter
Display test
>
- User-assisted diagnostic tests
- Display test
Æ page 182
- 01=Display test
LED test
>
- User-assisted diagnostic tests
- LED test
Æ page 196
- 02=LED test
Key test
>
- User-assisted diagnostic tests
- Key test
Æ page 193
- 03=Key test
Audio loop test
>
- User-assisted diagnostic tests
- Audio loop test
Æ page 165
- 04=Audio loop
Line monitor
>
- User-assisted diagnostic tests
- Line monitor
Æ page 198
- 08=Line monitor
Key Label Test
>
- User-assisted diagnostic tests
- Self Labelling keys test
Æ page 213
- 13=Key Label Test
Security settings
Phone path
Web Interface path
(Menu Æ page 110)
Parameter
PayloadSecurity
allowed
- 02=System
- Security Settings
- 47=Payload Security All
(Switch off/on)
Æ page 206
- Payload Security allowed
(mark as allowed)
Connectivity
check interval
- 02=System
- Security Settings
- 48=Conn.Check Interval
(enter value)
Æ page 173
- Connectivity check interval
(enter value)
SIP Server
Validate
- 02=System
- Security Settings
- 49=SIP Server Validate
(Switch off/on)
Æ page 216
- SIP server validation
(mark as enabled)
96
Extended Administration
Restart the optiPoint 410/420
Perform a Restart to optiPoint 410/420 S V7.0 display phones
Restart by Hardware
Remove the network connection Æ page 20 for about 5 seconds and re-
plug the connection.
Restart by software
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
Restart Terminal press v u q f
successively
(the connection to the phone will
be lost temporarily)
confirm with :
After changing administrative settings an automatic restart of the
phone may be necessary, e.g. switching DHCP IP assignment on/
off Æ page 51.
View Date and Time of Last Restart
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
Last Restart
(not applicable)
- 07=General info
- 3=Last Restart
Æ page 194
Perform a Restart to optiPoint 410 /entry
Restart by Hardware
Remove the network connection Æ page 20 for about 5 seconds and re-
plug the connection.
Restart by software
Precondition: A confirm key is established (Æ page 127)
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
Restart Terminal press v u q f
successively
- Restart terminal
(the connection to the phone will
be lost temporarily)
confirm with confirm key
97
Extended Administration
Restore Factory Settings
optiPoint 410/420 S V7.0 display phones
The following procedure can be invoked in order to reset the optiPoint 410/
420 /economy/economy plus/standard/advance back to its default factory
settings.
Attention
7A factory reset deletes all administration data, passwords (except
reset password) and user configurations. IP and SIP connections will
be lost.
To avoid the necessity of re-entering the phone configuration manu-
ally after restoring factory settings use the Upload Configuration
function Æ page 76 to save the configuration. After factory reset the
FTP password is replaced with the string "123abc".
To perform a factory reset:
•
Remove the LAN connection ()Æ page 20.
When Power over LAN do not disconnect the LAN.
•
•
•
•
•
•
•
Take the handset off hook.
Make sure the phone is in idle state ("No network" is flashing).
Press the following keys in a row: v u q g.
Enter reset password: "124816".
Press the key : .
Reconnect the LAN connection Æ page 20.
Replace the handset.
After reset you will be prompted for the terminal number. Enter the re-
quested terminal number. If you do not enter a valid number within a pre-
defined time, the IP number of the phone appears on the display. You can
enter the number later, using the phone menu or the Web Interface. If you
use the "downloaded configuration", the number will be inserted automat-
ically.
optiPoint 410 entry
To perform a factory reset:
•
Remove the LAN connection Æ page 20.
When Power over LAN do not disconnect the LAN.
•
•
•
•
Press hard keys '2', '8' and '9' simultaneously,
Press the '*' hard key
Enter the standard factory reset password "124816",
Terminate by pressing the '#' hard key.
You also can use the Web Interface to reset factory settings Æ page 145
98
Extended Administration
Change Administrator Password
Phone path
(Menu Æ page 148)
(Menu Æ page 110)
Parameter
Admin Password
- 08=Admin password
(change password)
- Change administrator pass-
word
Æ page 163
(enter current and new pass-
word and confirm)
Reset User Password
Phone path
(Menu Æ page 148)
(Menu Æ page 110)
Parameter
Reset
Y
- Reset user password
(enter new password and con-
firm)
- 02=User password
(select change and enter
new password)
Æ page 143
Clear ALL user data
Phone path
(Menu Æ page 148)
(Menu Æ page 110)
Parameter
Clear ALL
user data
Y
- 3=Local functions
- 04=Memory
- Clear ALL user data
(confirm with OK)
Æ page 169
- 02=Delivery status
(confirm clear)
Port Control
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
Port Control
- 15=Port Configuration
- Port control
Æ page 207
- 1=Service Agent
- 2=Test Interface
- 3=Resource sharing
- 4=SNMP Port
- Service Agent
- Test Interface
SNMP Interface
Resouce Sharing
(mark as enabled)
- 5=Web Server
(enable or disable)
99
Extended Administration
Survivability
The survivability feature will allow the SIP User Agent to register with a
primary SIP Proxy fails or is not reachable due to a network failure.
The prime reason for this feature is to maintain basic call functionality
when network failures occur and it is therefore expected that some fea-
mode.
Phone path
(Menu Æ page 148)
Web Interface path
(Menu Æ page 110)
Parameter
Backup Address
-16=Survivability
- Survivability
Æ page 219
- 1=Backup address
- Backup IP address or DNS
name
(change IP address1 )
(enter IP address1)
Backup Port
-16=Survivability
- 2=Backup port
- Survivability
- Port
Æ page 219
(change port address )
(enter port address)
Backup
Registration
- 16=Survivability
- 3=Backup registration
(switch on/off)
- Survivability
- Backup Registration
(mark to enable)
Æ page 220
Backup Reg
Timer
- 16=Survivability
- 4=Backup reg timer
(enter time)
- SIP environment
- Backup Registration timer value
(enter time)
Æ page 220
Backup OBP
- 16=Survivability
- 5=Backup OBP
(switch on/off)
- Survivability
- Backup Outbound proxy
(mark to enable)
Æ page 220
Backup
Transport
- 16=Survivability
- 6=Backup transport
(TCP or UDP; UDP is pre-
pared)
- Survivability
- Backup SIP transport
(TCP or UDP;UDP is prepared)
Æ page 220
1
or host name (if DNS is applicable Æ page 41)
100
Extended Administration
Behaviour regarding the Survivability settings
Please make sure all parameters are set completely and accurately.
Backup Server not entered and activated
•
•
Backup IP address or DNS name:
– No IP address was entered (Æ page 219, Æ page 147)
Backup registration:
– The Checkbox for the "Backup registration" feature is not marked
(Æ page 147) and/or the feature was not activated in the telephone
menu (Æ page 220)
The telephone only registers at the server (Hipath8000). In case the server
fails or is not available, the message "Server not found" is displayed. No
calls can be made.
Backup Server is entered, but not activated
•
•
Backup IP address or DNS name:
– IP address is entered (e.g. 192.168.1.1 Æ page 219, Æ page 147)
Backup registration:
– The Checkbox for the "Backup registration" feature is not marked
menu (Æ page 220).
The telephone only registers at the server (Hipath8000). In case the server
phone had registered at the HiPath8000. However, outbound calls are pos-
sible via the backup server, while inbound calls to this telephone are not
possible as it is not registered at the backup server.
Backup Server is entered and activated
•
•
Backup IP address or DNS name:
– IP address is entered (e.g. 192.168.1. Æ page 219, Æ page 147)
Backup registration:
– The Checkbox for the "Backup registration" feature is marked
(Æ page 147) and the feature is activated in the telephone menu
(Æ page 220).
The telephone registers both at the server (Hipath8000) and the backup
server. In case the Hipath8000 fails or is not available, the message "Tem-
porary limited mode" is displayed. Both outbound and inbound calls are
possible via the backup server..
101
Extended Administration
Phone path
Web Interface path
(Menu Æ page 110)
Parameter
Unauth Logoff
Trap
-17=User mobility
- 02=Unauth Logoff trap
(enable/disable)
- User Mobility
- Send trap on unauthorised
logoff attempt
Æ page 226
(enable/disable )
Logoff Trap
Delay
-17=User mobility
- 03=Logoff trap delay
(enter delay time))
- User Mobility
- Trap delay (0 - 600 seconds)
(enter delay time)
Æ page 202
Logoff Error
Count
- 04=Logoff error count
(dlear to set to 0)
- User Mobility
- Number of local/remote failed
logoffs
Æ page 202
(read only)
Timer High
Priority
- 05=Timer HighPriority
(enter delay time)
- User Mobility
- Timeout before saving high
priority user data (0 - 999
seconds
Æ page 225
(enter delay time)
Count Medium
Priority
-17=User mobility
- 06=Count MedPriority
(enter number)
- User Mobility
- Medium Priority peg count
threshold (1 - 999)
( enter number)
Æ page 173
Timer Medium
Priority
-17=User mobility
- User Mobility
- 07=Timer MedPriority
- Timeout before saving medium
priority user data
Æ page 225
(enter delay time)
Mobility feature
-17=User mobility
- 08=Mobility feature
(read-only)
- User Mobility
- User Mobility feature status:
(read only)
Æ page 203
Managed Profile
-17=User mobility
- 09=Managed profile
(enable/disable)
- User Mobility
- DLS Managed profile
(enable/disable)
Æ page 202
International
Mob ID
-17=User mobility
- User Mobility
- 10=International Mob ID
(enable/disable)
- International Mobility ID
(enable/disable)
Æ page 204
Force logoff to
basic user
not applicable
- User Mobility
- Force logoff to basic user
(enable/disable)
Æ page 186
102
Extended Administration
SIP Security Configuration
Overview
Aim: secure voice transmission
The aim of SIP security configuration is secure voice transmission be-
tween telephones.
Encrypted voice transmission
Prerequisite: secure signal transmission
Secure signalling must first be provided for, in order to facilitate secure
voice transmission.
TLS
TLS
Additional security: server authentication
The server (HiPath 8000) must authenticate with the telephone.
Server certificate
Server certificate
103
Extended Administration
Additional feature: continuous connection verification
This mechanism is used to check whether there is still a TLS connection,
also then when the phone is not in use. If it determines that the original
server is not reachable, the phone can switch to a redundant server (if e.g.
DNS-SRV is used). This reduces longer waiting times for the user if the
phone would have to first register with the redundant server for the next
call and the call is then set up.
TLS verified
TLS verified
Implementation
optiPoint 410/420 SIP telephone settings
The following settings must be performed on the telephones for which
voice encryption is to be enabled:
•
•
Set payload security to allowed (Æ page 144)
Set connectivity check interval as required (Æ page 144)
– (0, when deactivated; 10-3600 = duration of verification in seconds;
1-9 = 10; >3600 = 3600)
•
•
•
Set SIP server validation as required (Æ page 144)
Set SIP transport to TLS (Æ page 115)
Set SIP port to 5061 (Æ page 115)
The same settings can also be performed using the telephone menu. In
the case of web settings, references to the corresponding locations are
provided.
104
Extended Administration
Settings via DLS
If you prefer DLS configuration, settings are performed in the SIP Settings
tab in the IP Phone Configuration/VOIP Security area, and
105
Extended Administration
in the SIP Registration 1 tab in the IP Phone Configuration/Gateway/
Server area:
106
Extended Administration
HiPath 8000 settings :
Via Assistant Common Management portal: if the Registration Type is set
to Dynamic, only the Transport Type must be set to TLS:
Handling server certificates
These certificates are used for server authentication.
Using the standard HiPath 8000 certificate
The root certificate root.pem is exported via FTP from the directory /usr/
local/ssl/certs.
The certificate is then imported to DLS, activated, and distributed to the
telephones.
SIP Server CA Certificate 1 tab in the IP Phone Configuration/VOIP Se-
curity area:
107
Extended Administration
Attention
7There are two ways to delete the certificates. Either a factory reset
of the phone will delete the certificate or the certificate must be de-
leted in the DLS, then the empty certificate must be activated and
finally saved so that the change is send to the phone.
108
Web Interface
Web Interface
Establishing the Connection to the Phone
You can display and configure device and network information for the
optiPoint 410/420 /economy/economy plus/standard/advance S V7.0 and
the optiPoint 410 entry S V7.0 through the Web Interface.
You can access the Web Interface using one of the following web brows-
ers:
•
Microsoft Internet Explorer (recent version recommended)
To access the Web Interface, perform the following steps.
Open a web browser and enter the URL of the web page for the phone as
follows:
https://[address]
where [address] is the IP address or host name of the Phone.
You can access the web interface in the browser using the host name as-
signed to your telephone. The presetting for the host name is the current
E164 number. An example for the browser call is:
https://hostname.domainname
For configuring the phone’s IP address see chapter “Basic Administration”
on page 48.
For example, the configuration page for the Phone with the IP address
192.168.1.137 is: "https://192.168.1.137".
If applicable, confirm the following advisory message with "Yes":
109
Web Interface
A screen like the following home page appears:
Click on the required field in the dialogs to see a description for
each parameter.
Access to the Web Interface Administrator Menu
The following steps describe the access to the administrator menu, start-
ing from the home page of the optiPoint 410/420.
1. Click on the link "Administration". The following login dialog appears:
2. Enter the administrator password (default: "123456"; max length 24
digits) and confirm.
110
Administrator menu
Fault Investigation
General Information
Network IP and Routing
System
Trace Configuration
z
z
z
z
z
z
z
z
z
z
Trace View
Simplified trace page
FTP Client
{
{
SIP environment
SIP features
Exception Data
Windview Configuration
SIP UDP Trace
Quality of service
File transfer and phone download settings
Time and date
z
z
z
z
z
z
z
z
z
SNMP
Speech
Ringer settings
LAN Port settings
Multiline operation
Function keys...
{
{
{
{
{
Phone
Key module 1
Key module 2
Key module SLK 1
Key module SLK 2
Dial plan
z
z
z
z
z
Dialing properties
Feature Access
User Mobility
Configuration Management...
{
{
{
Settings
Check for updates
Error log
Applications...
z
{
{
{
Directory
Address Book
WAP
Upload/Download...
z
{
{
{
{
Upload configuration
Download application
Download configuration
Download hold music
Diagnostics and statistics...
z
{
{
{
{
{
{
Non user-assisted tests
User-assisted tests
RTP Statistics
QoS Data Collection
Fault investigation
Simplified trace page
Security
z
z
Restart terminal
Reset user password
Change admin password
Clear all user data
Restore factory setting
Port Control
z
z
z
z
z
FPN Port Settings
Survivability
z
z
Home
111
Web Interface
Administrator menu
Fault Investigation
General Information
Network IP and Routing
System
Trace Configuration
z
z
z
z
z
z
z
z
z
z
Trace View
Simplified trace page
FTP Client
{
{
SIP environment
SIP features
Exception Data
Windview Configuration
SIP UDP Trace
z
z
z
z
z
z
z
z
z
Quality of service
File transfer and phone download settings
Time and date
SNMP
Speech
Ringer settings
LAN Port settings
Multiline operation
Function keys...
{
Phone
z
z
z
z
z
Dial plan
Dialing properties
Feature Access
User Mobility (not used with optPoint entry)
Configuration Management...
{
{
{
Settings
Check for updates
Error log
Upload/Download...
z
z
{
{
{
{
Upload configuration
Download application
Download configuration
Download hold music
Diagnostics and statistics...
{
{
{
{
{
{
Non user-assisted tests
User-assisted tests
RTP Statistics
QoS Data Collection
Fault investigation
Simplified trace page
Security
z
z
Restart terminal
Reset user password
Change admin password
Clear all user data
Restore factory setting
Port Control
z
z
z
z
z
z
FPN Port Settings
Survivability
z
Home
112
Web Interface
Web Pages
mouse button to get to the descripton in the alphabetical reference
chapter).
The links after the symbol
menu paths.
lead to the administration tasks with
the following web pages have the addition" or DNS name":
•
•
•
•
•
Æ SIP environment
Æ File transfer
Æ Time and date
Æ SNMP
Æ Non user-assisted tests
General information
Display static Phone Information Æ page 94, Display Application Ver-
sion Æ page 91, Display Upload/Download Status Æ page 91, Dial Plan
Configuration and Status Æ page 70.
113
Software Update/Transferring Files Æ page 74
119
Web Interface
Function key "Select a function" optiPoint 410/420/economy/
economy plus
126
Web Interface
Function key „HotDesking“
Path 8000 as guest telephone by the adminstrator. For more Information
see user manual.
Dial plan
Dial Plan Configuration and Status Æ page 70
131
Web Interface
Check for updates
Specify configuration update file Æ page 88
Configuration Management Log file
Specify configuration update file Æ page 88
This log file shows errors if occour while using XML for configuration.
Applications (optiPoint 410/420 standard/advance)
Directory
Applications Æ page 79
136
Web Interface
Fault Investigation
Available tracing menus:
•
•
•
•
•
•
•
Trace Configuration
Trace View
Simplified trace page
FTP Client
Exception Data
Windview Configuration
SIP UDP Trace
For information how to trace the optiPoint 410/420 please refer to the Trac-
ing guide.
Æ page 111 or Æ page 112
Survivability
Survivability Æ page 100
147
Phone Menu
Phone Menu
The Administration and Diagnostics options in the Setup menu are
permanently not shown by using the < and > keys to navigate.
Entry to these menus is gained by using its index number ("6" for Ad-
ministration, "7" for Diagnostics).
Further information about accessing the administrator menu see
Æ page 48.
Phone Menu Structure Overview
optiPoint 410/420 economy/economy plus/standard/advance
User Manual.
Menu
Default Editor
|--- ...
|--- 05=Setup?
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|--- ...
|--- 2=Configuration?
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|--- ...
|--- 02=Language?
|--- 03=Date/time?
|--- ...
|--- 14=Daylight Saving?
|--- ...
|--- 32=Auto answer
|--- 33=Beep on auto answer
|--- 34=Auto reconnect
|--- 35=Beep on auto reconnect
|--- ...
Off
Off
On
Off
On
|--- ...
|--- 6=Administration?
Password required
Æ Switch Editor
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|--- 01=Network?
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|--- 01=DHCP IP assign?
|--- 02=Terminal IP addr.?
|--- 04=Default route?
|--- 05=IP routing?
Off
0.0.0.0 Æ IP Number Editor
0.0.0.0 Æ IP Number Editor
|
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|--- 1=Route 1?
|
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|
|--- 1=IP address 1?
|--- 2=Gateway 1?
|--- 3=Mask 1?
|--- 0=End?
0.0.0.0 Æ IP Number Editor
0.0.0.0 Æ IP Number Editor
0.0.0.0 Æ IP Number Editor
|--- 2=Route 2?
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|--- 1=IP address 2?
|--- 2=Gateway 2?
|--- 3=Mask 2?
|--- 0=End?
0.0.0.0 Æ IP Number Editor
0.0.0.0 Æ IP Number Editor
0.0.0.0 Æ IP Number Editor
|--- 0=End?
|--- 06=QoS?
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|--- 2=QoS L2/L3?
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|--- 1=L2Off/L3Off?
|--- 2=L2Off/L3On?
|--- 3=L2On/L3On?
|--- 0=End?
ꢀ
148
Menu
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|--- 3=L3 Voice?
L3 have to be activated
L3 have to be activated
L2 have to be activated
L2 have to be activated
L2 have to be activated
|--- 4=L3 Signalling?
|--- 5=L2 Voice?
|--- 6=L2 Signalling?
|--- 7=L2 Default?
|--- 8=VLan ID?
0
|--- 9=VLAN discovery?
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|--- 1=Manual?
|--- 2=DHCP?
|--- 0=End?
ꢀ
|--- 0=End?
|--- 07=DNS Domain name?
|--- 08=Prim DNS IP addr?
|--- 09=Sec DNS IP addr?
|--- 10=LAN port settings?
Æ Text Editor
0.0.0.0 Æ IP Number Editor
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|--- 1=Auto?
ꢀ
|--- 2=10Mbit/Full?
|--- 3=10Mbit/Half?
|--- 4=100Mbit/Full?
|--- 5=100Mbit/Half?
|--- 0=End?
|--- 11=PC port settings?
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|--- 1=Auto?
ꢀ
|--- 2=10Mbit/Full?
|--- 3=10Mbit/Half?
|--- 4=100Mbit/Full?
|--- 5=100Mbit/Half?
|--- 0=End?
|--- 12=User specific web ad?
|--- 00=End?
|--- 02=System?
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|--- 02=Terminal Name?
|--- 03=Register by Name?
|--- 04=SIP Routing?
Æ Text Editor
Æ Switch Editor
Off
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|--- 1=Server?
|--- 2=Gateway?
|--- 3=Direct?
|--- 0=End?
|--- 05=Outbound Proxy?
|--- 06=Default OBP Domain?
|--- 07=SIP Addresses?
Æ Text Editor
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|--- 1=SIP Server?
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|--- 1=SIP Server Address?
|--- 2=SIP Server Port?
|--- 0=End?
0.0.0.0 Æ IP Number Editor
|--- 2=SIP Registrar?
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|--- 1=SIP Registrar Address? 0.0.0.0 Æ IP Number Editor
|--- 0=End?
|--- 3=SIP Gateway?
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|--- 1=SIP Gateway Address? 0.0.0.0 Æ IP Number Editor
|--- 2=SIP Gateway Port?
|--- 0=End?
5060
Æ Number Editor
|--- 5=SIP Phone?
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|--- 1=SIP Port?
|--- 2=RTP Base Port?
|--- 0=End?
5060
5004
Æ Number Editor
Æ Number Editor
|--- 0=End?
|--- 08=SIP Transport?
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|--- 1=UDP?
|--- 2=TCP?
|--- 0=End?
|--- 09=SIP Realm?
Æ Text Editor
149
Phone Menu
Menu
Default Editor
Æ Number Editor
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|--- 10=SIP User Id?
|--- 12=SIP Session Timer?
|--- 13=SIP Session Time?
|--- 14=Emergency No.?
|--- 15=Voice mail No.?
|--- 16=MWI Server Addr.?
|--- 17=Registration Timer?
|--- 26=System Name?
|--- 27=Conf Server Addr.?
|--- 28=Keyset?
Æ Number Editor
Æ Number Editor
Æ Number Editor
3600
0.0.0.0 Æ IP Number Editor
3600
Æ Number Editor
Æ Text Editor
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|--- 01=Line
Select a line
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|--- 1=Rank
|--- 2=Ringer setting
|--- 3=Hot Line
|--- 0=End
Æ Number Editor
|--- 02=Registration LEDs?
|--- 03=Rollover type?
On
Æ Switch Editor
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|--- 1=No ring?
|--- 2=Alert ring?
|--- 3=Standard ring?
|--- 4=Alert beep?
|--- 0=End?
ꢀ
|--- 04=Rollover Vol?
|--- 05=Orig line pref?
2
Æ Gradient Editor
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|--- 1=Idle?
ꢀ
|--- 2=Primary?
|--- 3=Last?
|--- 4=None?
|--- 0=End?
|--- 06=Term line pref?
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|--- 1=Ringing?
|--- 2=Ringing PLP?
|--- 3=Incoming?
|--- 4=Incoming PLP?
|--- 5=None?
ꢀ
ꢀ
|--- 0=End?
|--- 07=Line action mode?
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|--- 1=Hold ?
|--- 2=Release?
|--- 0=End?
|--- 09=Show focus?
|--- 10=Forwarding Ind?
|--- 11=Reservation Timer?
|--- 00=End?
on
off
60
|--- 29=Dial Plan?
Off
Not a memb.
Æ Switch Editor
|--- 30=Group Pickup URI?
|--- 31=SIP Server type?
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|--- 1=HiQ/HiPath 8000?
|--- 2=BroadSoft?
|--- 3=Sylantro?
|--- 4=Auto?
|--- 0=End?
|--- 32=Allow Refuse?
On
Off
|--- 33=Hot/Warm Phone?
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|--- 1=Normal line Action?
|--- 2=Warm line?
|--- 3=Hot line?
|--- 0=End?
|--- 34=Wap?
Not economy/economy plus
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|--- 1=Wap Mode?
|--- 2=Wap Server Address?
|--- 3=Wap Server Port?
|--- 0=End
150
Phone Menu
Menu
Default Editor
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|--- 35=LDAP?
Not economy/economy plus
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|--- 1=LDAP Server Address?
|--- 2=LDAP Server Port?
|--- 3=External Code?
|--- 4=International Prefix?
|--- 5=Country Code?
|--- 6=National Prefix?
|--- 7=Area Code?
|--- 8=District Code?
|--- 0=End
|--- 36=Java Proxy?
Not economy/economy plus
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|--- 1=Java Proxy Address?
|--- 2=Java Proxy Port?
|--- 00=End?
|--- 37=Feature Access?
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|--- 01=Call Hold Explicit?
|--- 02=Call Deflection?
|--- 03=Call Forwarding?
|--- 04=Log Forwarded Calls?
|--- 05=Call Duration?
off
|--- 06=Call Waiting?
|--- 07=Call Transfer?
|--- 08=Call Join?
|--- 09=Call Display Name?
|--- 10=Call Display Number?
|--- 11=Music On Hold?
|--- 12=Do Not Disturb?
|--- 13=Message Waiting?
|--- 14=Local Conference?
|--- 15=Auto Answer CTI?
|--- 16=Auto Reconnect CTI?
|--- 17=Call Park?
Not economy
|--- 18=Call Park Pickup?
|--- 19=Wap browser On DSM? Not economy/economy plus
|--- 20=Address Book?
|--- 21=DSM Call Control?
|--- 22=Voice Recognition?
|--- 23=Speed Dial On DSM?
|--- 24=Contacts?
Not economy/economy plus
Not economy/economy plus
Not economy/economy plus
Not economy/economy plus
on
on
on
on
|--- 25=Hot Keypad Dialing?
|--- 26=Callback-busy?
|--- 27=Callback-no reply?
|--- 28=Call recording?
|--- 00=End?
|--- 38=Call park URI?
|--- 39=Call pickup URI?
|--- 40=Transfer on Ringing?
|--- 41=Join allowed in conf?
|--- 42=Callback URIs?
on
on
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|--- 1=Callback-busy?
|--- 2=Callback-no reply?
|--- 3=Cancel callbacks?
|--- 0=End
|--- 43=Initial Digit Timer?
|--- 44=Display ID?
20
20
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|--- 1=New/Change ID?
|--- 2=Use Terminal ID?
|--- 3=Use Display ID?
|--- 0=End
|--- 00=End?
|--- 45=Call Recorder?
|--- 46=Transaction timer?
|--- 47=Payload Security All?
|--- 48=Conn.Check Interval?
151
Phone Menu
Menu
Default Editor
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|--- 49=SIP Server Validate?
|--- 03=File transfer?
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|--- 01=DL application?
|--- 02=DL config?
|--- 03=UL config?
|--- 04=DL DSM Logo?
|--- 05=DL hold music?
|--- 06=DL server IP addr.?
|--- 07=FTP account name?
|--- 08=FTP username?
|--- 09=FTP password?
|--- 10=FTP path?
|--- 12=Cfg DL filename?
|--- 13=Logo filename?
|--- 14=Hold music filename?
|--- 15=Default Music?
|--- 16=DL LDAP Template?
|--- 17=LDAP Template filename?
|--- 18=DL JavaApplet?
|--- 19=JavaApplet Filename?
|--- 00=End?
0.0.0.0 Æ IP Number Editor
Æ Password Editor
Æ Text Editor
Not economy/economy plus
opti400.moh
Æ Text Editor
Not economy/economy plus
Not economy/economy plus
Not economy/economy plus
Not economy/economy plus
|--- 04=Date/Time?
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|--- 01=SNTP IP addr?
|--- 02=Timezone offset?
|--- 0=End?
0.0.0.0 Æ IP Number Editor
+0
Æ Offset Editor
|--- 05=SNMP?
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|--- 01=SNMP trap IP addr?
|--- 02=SNMP password?
|--- 0=End?
Æ Password Editor
|--- 06=Speech?
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|--- 02=Audio mode?
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|--- 1=HiQual preferred?
|--- 2=LoBand preferred?
|--- 3=LoBand always?
|--- 4=G711 preferred?
|--- 0=End?
|--- 03=Compression?
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|--- 1=G729?
|--- 2=G723?
|--- 0=End?
|--- 05=RTP Packet Size?
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|--- 01=Auto?
|--- 02=10ms?
|--- 03=20ms?
|--- 0=End?
ꢀ
|--- 06=Microphone?
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|--- 1=Normal?
|--- 2=Disabled?
|--- 0=End?
|--- 0=End?
|--- 07=General info?
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|--- 01=MAC address?
|--- 02=Version Info?
|--- 03=Last Restart?
|--- 04=Dial Plan?
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|--- 01=ID?
|--- 02=Status?
|--- 0=End?
|--- 0=End?
|--- 08=Admin password?
|--- 11=Ringer Settings?
|
Æ Password Editor
|--- 01=Alert indications?
152
Phone Menu
Menu
Default Editor
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|--- 01=Indication 1?
|--- ...
|--- 15=Indication 15?
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|--- 1=Identifier?
|--- 0=End?
Æ Text Editor
|--- 00=End?
|--- 0=End?
|--- 12=Config Update?
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|--- 01=Check UD Config.?
|--- 02=Ftp DL Params?
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|--- 01=Config FTP Addr?
|--- 02=Config FTP Port?
|--- 03=Config UD Pathname?
|--- 04=Acount ID?
Æ Text Editor
Æ Text Editor
Æ Text Editor
Æ Text Editor
Æ Password Editor
|--- 05=Username?
|--- 06=Password?
|--- 00=End?
|--- 03=Dls DL Params?
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|--- 1=Config UD Dls
|--- 2=Config UD Dls Port?
|--- 0=End?
Æ IP Number Editor
Æ Number Editor
|--- 04=Https DL Params?
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|--- 1=Config UD Https Addr
|--- 2=Config UD Https Port?
|--- 3=Config UD Https Path?
|--- 0=End?
Æ IP Number Editor
Æ Number Editor
Æ Text Editor
|--- 05=Config UD Filename?
|--- 06=Config UD File Type?
|--- 07=Periodic Timer?
|--- 08=Unreg Timer?
|--- 09=Config Mgmt Type?
|--- 10=Authentication?
|--- 00=End?
Æ Text Editor
Æ Text Editor
Æ Text Editor
Æ Text Editor
Æ Switch Editor
|--- 15=Port Configuration?
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|--- 01=Service Agent?
|--- 02=Test Interface?
|--- 03=Resource Sharing?
|--- 04=SNMP Port?
|--- 05=Web Server?
|--- 00=End?
|--- 16=Survivability?
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|--- 1=Backup address?
|--- 2=Backup port?
|--- 3=Backup registration?
|--- 4=Backup reg timer?
|--- 5=Backup OBP?
|--- 6=Backup transport?
|--- 0=End?
|--- 17=User mobility?
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|--- 02=Unauth Logoff trap?
|--- 03=Logoff trap delay?
|--- 04=Logoff error count?
|--- 05=Timer HighPriority?
|--- 06=Count MedPriority?
|--- 07=Timer MedPriority?
|--- 08=Mobility feature?
|--- 09=Managed profile?
|--- 00=End?
|--- 00=End?
|--- 7=Diagnostics?
Password required
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|--- 01=Display test?
|--- 02=LED test?
|--- 03=Key test?
|--- 04=Audio loop test?
Off
Æ Switch Editor
153
Phone Menu
Menu
Default Editor
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|--- 05=RAM test?
|--- 06=ROM test?
|--- 07=PING?
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|--- 01=User specified IP?
|--- 02=SIP Server IP?
|--- 03=SIP Registrar IP?
|--- 04=SIP Gateway IP?
|--- 05=DL server IP addr.?
|--- 06=SIP Dialog ID
Æ IP Number Editor
|--- 07=SNTP IP addr.?
|--- 08=Default route IP?
|--- 09=SNMP trap IP addr.?
|--- 10=Terminal IP addr.?
|--- 11=DNS Primary IP?
|--- 12=DNS Secondary IP?
|--- 00=End?
|--- 08=Line monitor?
|--- 09=UL/DL status?
Off
Æ Switch Editor
|
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|--- 1=Application download?
|--- 2=Config download?
|--- 3=Config upload?
|--- 4=Logo download?
|--- 5=MoH download?
|--- 0=End?
|--- 10=MIB2-Discards?
|--- 11=MIB2 err count?
|--- 13=Key Label Test?
|--- 00=End?
Only with optiPoint 420
|--- 0=End?
|--- 00=End
154
Phone Menu
Editors
Text Editor
Display example of the text editor:
Siem_
d→ef3DEL
Key Functionality
Key
Use
d . m q r
Text entry
< >
Delete or move insertion point
Mode control Æ page 156
Accept entry
Shift
:
Stop/Escape
Abort entry
Characters Sets
Character entry is performed by multiple presses of the keypad keys ac-
cording to the following tables (table shows lower case characters).
r
Example: "+" = press the
Key 1x 2x 3x
(1)
key 5x times.
5x 6x
4x
7x
8x
9x
10x
$
1
e
a
d
g
j
b
e
c
f
2
3
4
5
6
8
z
f
g
h
i
j
k
l
m
q
d
h
i
k
l
m
p
t
n
o
q
u
7
v
y
)
w
/
x
9
]
(
[
*
!
-
<
=
>
%
"
.
(1)
@
,
?
&
0
+
:
;
|
’
#
_
^
r
(1) Space
This character sets also applies to entry of alphanumeric passwords
Æ page 158.
155
Phone Menu
Text Editor Modes
Depending on the function key "Shift" the behavior of the editor is different.
Shift
Shift
Display/Key
(not shifted)
(shifted)
Lower right corner
of the display shows
d . m q r
Move insertion point
<
>
Move insertion point
right
Use of the Editor
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Branding/Identity name Æ page 168
Configuration download filename Æ page 170
FTP path Æ page 188
Hold music download filename Æ page 189
Ping Æ page 207
SIP realm Æ page 215
SIP user ID Æ page 218
Terminal name Æ page 223
If DNS is applicable Æ page 41, this editor can also be used in the follow-
ing administration scenarios:
•
•
•
•
•
Download server IP address or DNS name Æ page 183
Message Waiting IP address Æ page 203
SIP addresses Æ page 214
SNMP Trap IP address or DNS name Æ page 219
SNTP server address or DNS name Æ page 219
156
Phone Menu
Switch Editor
Display example of the switch editor:
DHCP IP assign:On
Switch off?>
Key Functionality
: Press this key to change the value ("Switch on", "Switch off").
> Press this key to to exit without changes ("Continue").
Use of the Editor
This editor is used in the following administration scenarios:
•
•
•
•
•
DHCP IP assignment Æ page 175
G.711 Silence Suppression Æ page 188
Outbound proxy Æ page 205
Register by terminal name Æ page 210
SIP session timer enabled Æ page 217
Number Editor
Display example of the number editor:
Terminal Number
23554_
Permitted: Numeric values.
Key Functionality
o Enter the numbers.
Use of the Editor
This editor is used in the following administration scenarios:
•
•
•
•
•
•
•
•
•
Alert indication Æ page 163
Emergency number Æ page 185
Layer 2 signalling Æ page 193
Layer 2 voice Æ page 194
Registration timer value Æ page 211
SIP session timer value Æ page 216
Terminal number Æ page 224
Manual VLAN identifier Æ page 203
Voicemail number Æ page 228
157
Phone Menu
Password Editor
Display example of the password editor:
Enter admin password
******
The password editor is used in authorisation and storage mode.
o Enter the password. If alphanumeric passwords are permitted, the behav-
iour is generally like editing texts Æ page 155.
Depending on the function key "Shift" the behavior of the editor is different.
Shift
Shift
Display/Key
(shifted)
Lower right corner
of the display shows
Insert lower case
characters
Insert upper case
d . m q r
< Press this key to delete characters/numbers to the left.
Use of the Editor
This editor is used in the following administration scenarios:
•
Alphanumeric passwords:
– FTP password Æ page 187
– SIP password Æ page 215
– SNMP password Æ page 218
Numeric passwords only:
•
– Administrator password Æ page 163
Gradient Editor
The Gradient Editor is used to change settings such as audio and visual set-
tings, e.g. volume and contrast settings. On entry to this editor the config-
urable option name and its current status will be shown on the third line of
the display, whilst the bottom line will display a graphical representation of
the current setting and the available range of values.
Display example of the gradient editor:
Loudspeaker volume
5
„„„ꢀꢀꢀꢀꢀ
>
Key Functionality
o Enter gradient value.
<
>
v
or
or
Press this key to decrease the current gradient value.
u
Press this keys to increase the current gradient value.
158
Phone Menu
IP Number Editor
optiPoint 410/420 economy/economy plus/standard/advance
Display example of the IP number editor:
SIP Server
192.168.001.012
Permitted: Integer values from 0 to 255 per octet and dots (".") as separa-
tor.
Leading zeros will be ignored.
Key Functionality
o Enter the numbers.
q
Press this key to step from octet to octet to the right.
to the left.
Use of the Editor
This editor is used in the following administration scenarios:
•
•
•
•
•
•
•
•
•
•
•
•
Default Route Æ page 174
Download server IP address or DNS name Æ page 183
IP routing Æ page 191
Message Waiting IP address Æ page 203
Ping Æ page 207
Primary DNS IP address Æ page 207
Secondary DNS IP address Æ page 212
SIP addresses Æ page 214
SNMP Trap IP address or DNS name Æ page 219
SNTP server address or DNS name Æ page 219
Terminal IP address Æ page 223
Terminal mask Æ page 223
If DNS is applicable Æ page 41, the text editor Æ page 155 can also be
used to enter host names.
159
Phone Menu
optiPoint 410 entry
The IP number editor permits you to enter a standard IP address of the
form w.x.y.z (including the dots). Note that leading zeros are ignored, there-
fore you may omit them and the editor will overwrite any pre-existing num-
ber. In order to insert the dots between the digit fields of the IP number,
you should press the phone's '*' hard key.
ASCII Result Codes
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
end
dot
‘0’
‘1’
‘2’
‘3’
‘4’
‘5’
‘6’
‘7’
‘8’
‘9’
0x2
E
0x00
0
0x30
48
0x31
49
0x32
50
0x33
51
0x34
52
0x35
53
0x36
54
0x37
55
0x38
56
0x39
57
46
160
Phone Menu
Offset Editor
Display example of the offset editor:
Timezone offset:+2
+1
Permitted: Integer values from -12 to +12.
Key Functionality
< > Press this keys to increase/decrease the current value by one.
u v
Press this keys to change the sign of the value (plus/minus).
: Press this key to confirm the entry.
Use of the Editor
This editor is used in the following administration scenario:
•
Time zone offset Æ page 225
Melody/Tone Editor
Display example of the melody/tone editor:
Indication 1 Melody: 2/2
Melody 2Tone sequ. 2
Permitted: Numeric values.
Key Functionality
o Enter the numbers.
u v
Press this keys to increase/decrease the current value by one.
< > Press this keys to toggle between the two options.
: Press this key to confirm the entry.
Use of the Editor
This editor is used in the following administration scenario:
Alert indication Æ page 163
161
Alphabetical Reference
Alphabetical Reference
This reference offers basic information that can be used by the administra-
tor to carry out administration- and diagnostics-related jobs in the
optiPoint 410/420 family S V7.0.
•
The Chapter explains alphabetically sorted terms that, for instance,
you will encounter in the menus.
Used symbols:
–
Shows administration tasks with menu paths at the
optiPoint 410/420 family S V7.0 and on the Web Interface.
Shows the related Web Interface surfaces.
–
– Y Refers to the User Manual.
This is followed by the Chapter “Abbreviations and Specialized Terms“.
•
Description of Functions
Action on submit
•
Select the download type:
– No transfer
– Upload configuration
– Download configuration
– Download application
– Download hold music
– Download logo
– Download DSM firmware (only if DSM-Module is avialable)
Æ Seite 77
Æ page 118
Address Book
For information see description of
•
•
•
•
•
Download server IP address or DNS name Æ page 183
FTP account name Æ page 187
FTP path Æ page 188
FTP password Æ page 187
FTP username Æ page 188
For futher information of the Address book see "optiPoint display module
User Manual".
Æ page 80
Æ page 137
162
Alphabetical Reference
Administrator password
•
Use this function to change the password that is necessary for access-
ing the administrator area.
•
Value range table:
Permitted values
Length min.
numeric
Is predefined by DLS
Is predefined by DLS (up to 24 digits)
123456
Length max.
Default value
•
Editing by phone: Password Editor Æ page 158.
Æ page 99 Æ page 144
Alert indication
•
Use this function to specify different ring tones for distinctive alert info
URLs (identifiers).
– Melody
– Tone
– Duration
Identifier
• Value range table:
Permitted values
Length max.
alphanumeric
50 digits
Example Strings
bellcore-dr1, bellcore-dr2,
bellcore-dr3, bellcore-dr4,
alert-group, alert-external ,
alert-internal, alert-visual,
alert-emergency, alert-autoanswer, alert-prior-
ity, alert-acd,
(see system docu-
mentation for identifi-
er string)
alert-community-1, alert-community-2, alert-
community-3, alert-community-4
•
Editing by phone: Text Editor Æ page 155.
Alert Type
•
List of options:
Type
Description
Ring
In case of this type the phone rings.
In case of this type the phone does not ring.
Silence
Ringer
Value range table:
•
163
Alphabetical Reference
Permitted values
numeric
Range
Melody: 1 ... 8
Tone sequence:
•
•
•
1 (standard melody),
2 (single-shot tone),
3 (silence)
Default value
•
•
the according call.
Editing by phone: Melody/Tone Editor Æ page 161.
Duration
•
Value range table:
Permitted values
Range
numeric
0 ... 300 seconds
60 seconds
Default value
•
Editing by phone: Number Editor Æ page 157.
Æ page 94 Æ page 122
Allow Refuse
This function allows the administrator to control whether the Refuse call
feature is available on the Phone. The following options are always avail-
able.
•
•
Switch off/Schwitch on
Continue
Æ page 64
Æ page 116
Append codes
•
The following buttons represent the possibility of the append codes:
– OK
– Clear
– Consult
– Pause
Y User Manual
Æ page 130
164
Alphabetical Reference
Application download filename
•
•
•
Specify the name of the file containing the software of the
optiPoint 410/420 family S V7.0.
The file must exist in a defined directory on the Æ FTP server
(Æ Download server IP address or DNS name, Æ FTP path).
Value range table:
Permitted values
Length max.
alphanumeric
92 digit
Default value
opti410a
•
Editing by phone: Text Editor Æ page 155.
Æ page 77 Æ page 118
Audio loop test
•
•
The test activates the microphone and the loudspeaker in the handset.
You can check these components by speaking and listening.
Æ page 96
Æ page 140
Audio mode
•
Use this function to select the audio transfer codec.
Audio Mode
High Qualitiy Preferred
Low Bandwith Preferred
Uncompressed audio transmission.
Use preferred compressed audio transmis-
sion (narow band).
Low Bandwith only
G711 Preferred
Use compressed audio transmission only
(narow band)..
Uncompressed audio transmission. (narow
band)
G729 Preferred
Compressed transmission. (band of about 8
kbit/s.
•
•
The value of compression encoding is depending on the selected com-
pression codec, see Compression encoding Æ page 170.
Default value: G711 preferred.
Audio codec G.711:
If the country code is set to US the audio codec G.711 ulaw is pre-
ferred. All other country codes causes the audio codec G.711 alaw
to be preferred.
Audio codec G.722:
This speech codec offers a wider audio bandwidth resulting in major
improvement in the represented speech quality.
165
Alphabetical Reference
Codec Negotiation
The following table indicates which codec will be selected depending on
which codec is selected on each phone, a G711 always option is included
because some non-Siemens phones may include this option.
High
High
Low Band LowBand Low
Preferred Preferred Band
Low
G711
G711
G729
G729
Phone B
Phone A
Quality Quality
Band
Prefered Prefered Prefered Prefered
(over 729) (over 723) (over 723) (over 729)
Preferred Preferred (over 729) (over 723) Only
(Codec
G729)
Only
(over 723)
(Codec
G723)
(over
729)
*
*
High Quality
G722
G722
G729
G722
G722
G729
G722
G722
G729
G722
G722
G729
G729
G723
G729
G729
G722
G722
G729
G722
G722
G729
G722
G722
G729
G722
G722
G729
Preferred (G729)
*
*
High Quality
Preferred (G723)
G723
Low Band
Preferred
(over 729)
G729
Low Band Pre- G729
G729
G729
G723
G711
G711
G729
G729
G723
G729
G723
G711
G711
G729
G729
G723
G729
G723
G711
G711
G729
G729
G723
G729
G723
G729
G723
G729
G729
G723
g729
G723
G723
G729
G723
G711
G711
G729
G729
G723
G729
G723
G711
G711
G729
G729
G723
G729
G723
G711
G711
G729
G729
G723
G729
G723
G711
G711
G729
G729
ferred (over 723)
Low Band Only G729
(over 729)
Low Band Only G723
(over 723)
*
*
*
G711 Preferred G711
(Codec 729)
G729
*
G711 Preferred G711
(Codec 723)
G723
G729 Preferred G729
(Codec 723)
G729
G729
G729 Preferred G729
(Codec 729)
*
Note that the B party uses a codec in the preferred order of the A party and this regarding RFC 3264 section 6.1.
Note that the table is read with Phone A calling Phone B. The table is not
symmetrical so does not describe the situation if B calls A. If a call is
cleared because the codecs are not compatible, the phone will display "Ter-
minal Incompatible".
Bandwidth calculation
Calculation into dependence of:
•
•
•
Codec
RTP packet size
Transmission medium
1. LAN
Maximum LAN-Overhead (Ethernet-Full Duplex per direction)
Protocol
Bytes
12
RTP
UDP
8
IP
20
4
802.1Q VLAN Tagging
MAC (incl. Preamble, FCS)
Total
26
70
166
Alphabetical Reference
Bandwith calculation for Ethernet
(Values in brackets – security enabled)
Used Ether-
Ethernet
Packet size
Packet size
[ms]
Payload
net-Band-
width incl.
Preamble
[kBit/s]
Voice Codec
Bytes
[Bytes]
G.711*
G.711**
G723**
G.729***
G.729***
G.722****
G.722****
10
20
30
10
20
10
20
80 (90)
160 (170)
24 (34)
150 (160)
230 (240)
1014 (114)
80 (90)
120,0 (128,0)
92,0 (96,0)
25,1 (30,4)
64,0 (72,0)
36,0 (40,0)
120,0 (128,0)
92,0 (96,0)
10 (20)
20 (30)
90 (100)
80 (90)
150 (160)
230 (240)
160 (170)
*
In the SIP environment it is possible to activate silence supression. In this case the band-
width calculation values are max values
** For G.723 it is not possible to activate silence suppression and the only available sample
size is 30 ms
*** In the SIP environment silence suppression is always active currently. In this case the band-
width calculation values are max values.
****For G.722 it is not possible to activate silence suppression.
2. WAN (e.g. ATM)
WAN-Overhead
Protocol
RTP
Bytes
12
8
UDP
IP
20
5
ATM-Overhead
Total
45
167
Alphabetical Reference
Bandwith calculation for WAN (e.g. ATM)
(Values in brackets – security enabled)
WAN
Packet size
[ms]
Payload
Used WAN-
Bandwidth
[kBit/s]
Voice Codec
Packet size
[Bytes]
Bytes
G.711*
G.711**
G723**
G.729***
G.729***
G.722****
G.722****
10
20
30
10
20
10
20
80 (90)
160 (170)
10 (20)
125 (125)
205 (215)
100,0 (108,0)
82,0 (86,0)
18,4 (21,1)
55 (65)
44,0 (52,0)
22,0 (26,0)
100,0 (108,0)
82,0 (86,0)
20(30)
65 (75)
80 (90)
160 (170)
125 (135)
205 (215)
*
In the SIP environment it is possible to activate silence supression. In this case the band-
width calculation values are max values
** For G.723 it is not possible to activate silence suppression and the only available sample
size is 30 ms
*** In the SIP environment silence suppression is always active currently. In this case the band-
width calculation values are max values.
****For G.722 it is not possible to activate silence suppression.
Æ page 93
Æ page 121
Branding/Identity name
•
Enter the name (e.g. a company name), which is to be displayed in the
third line of the display in idle mode of the optiPoint 410/
420 family S V7.0.
•
•
Range: Alphanumeric – 10 digits.
Editing by phone: Text Editor Æ page 155.
Æ page 66
Call Recorder (HiPath 8000)
Enter the dial string for example for ASC Call Recording (EVOip). Activate-
or deactivate the "Audible indication".
You can search for calls and replay them e.g. using the standard ASC appli-
cations POWERplay, WEBplay, or INSTANT WEBplay.
Call Recording has to be enabled in the access list (see Æ page 73) and in
the configuration menu of the phone (see user manual).
Æ page 64
Æ page 116
168
Alphabetical Reference
Callback URIs
For "Callback – Busy line", and "Delete callbacks" enter the access code of
the HiPath 8000. "Callback – No reply" is for future use – not supported
with HiPath 8000.
Æ page 64
Æ page 116
Call park URI
Allows the administrator to configure the URI of the call park server <call-
park@<SIP Server IP> (e. g. callpark@172.16.127.95 or Domain Name).
This option is displayed with its current setting. If the URI is empty or in-
effective with Sylantro server.
Æ page 64
Æ page 116
Call pickup URI
Allows the administrator to configure the URI of the call pickup server
<pickup@<SIP Server IP> (e. g. pickup@172.16.127.95 or Domain Name).
This option is displayed with its current setting. If the URI is empty or in-
only effective with Sylantro server.
Æ page 64
Æ page 116
Check for update
This option is used to initiate a check for a configuration change at the con-
figuration server and, if found, hence an update to the phone's configura-
tion. This option is always displayed and will also be automatically dis-
Selecting this option will initiate the configuration download process.
Æ page 88
Æ page 136
Clear ALL user data
This operation will clear out all personal data relating to the user (including
Personal Directory entries and structure definition), ready for the phone to
be given to a different user. It does not clear out Phone settings (such as
contrast or touch screen calibration settings), nor Administration settings
(such as network details).
Æ page 99
Æ page 144
169
Alphabetical Reference
Compression encoding
•
Use this function to select one of the two compression encodings that
dio mode Æ page 165.
•
Selectable values: G729 and G723.
Æ page 93
Æ page 121
Conference factory URI
This field identifies the server used for the system based conference. En-
ter the URI of the conference server <conf@<SIP Server IP> (e. g.
conf@172.16.127.95 or Domain Name). Reboot is required. This URIs is
only effective with Sylantro server.
Æ page 64
Æ page 116
Config DLS Port
If Deployment service is used, enter the port address of the server.
Æ page 88
Æ page 135
Configuration download filename
•
•
•
optiPoint 410/420 family S V7.0.
The file must exist in a defined directory on the Æ FTP server
(Æ Download server IP address or DNS name, Æ FTP path).
Value range table:
Permitted values
Length max.
alphanumeric
92 digits
Default value
opti410c
•
Editing by phone: Text Editor Æ page 155.
Æ page 77 Æ page 118 or
Config Server address
Specify the address of the Server where to upload the phones configura-
tion file.
The configuration file is in Unix text format. Editing the document
might change the formatting.
Æ page 76
Æ page 118
170
Alphabetical Reference
Config Update Account ID
The name of the FTP account that holds the configuration files. The follow-
ing options are always available.
•
•
Change
Continue
Æ page 88
Æ page 135
Config Update Authentication
Mark if user should have authentication. The following options are always
available.
•
•
On
Off
Æ page 88
Æ page 135
Config Update DLS IP
If Deployment service is used, enter the Æ IP address of the server.
Æ page 88
Æ page 135
Config Update Filename
The name part of the system wide configuration file (also used as a tem-
plate to the name of the terminal specific configuration file). The following
options are always available.
•
•
Change
Continue
Æ page 88
Æ page 135
Config Update File Type
T he extension type part of the system wide configuration file (also used
as a template to the name of the terminal specific configuration file).The
following options are always available.
•
•
Change
Continue
Æ page 88
Æ page 135
171
Alphabetical Reference
Config Update FTP IP
address and port are normally obtained at startup from DHCP (as a vendor
specific extension), or failing that from DNS (as a text record associated
with the phone's domain name). The address obtained automatically up-
dates this menu item. If the DHCP or DNS methods do not yield a valid IP
other cases selecting the OK button will invoke the IP Number Editor to
edit the address. The updated address will be used the next time that a
config download is performed. The IP address will be set during startup if
a valid IP address is obtained from DHCP or DNS.
Æ page 88
Æ page 135
Config Update FTP Port
The IP port of the FTP server used for the Configuration download. Further
information see Æ page 172.
Æ page 88
Æ page 135
Config Update Pathname
The path from the FTP root to the directory on the FTP server that holds
•
•
Change
Continue
Æ page 88
Æ page 135
Config Update Password
lowing options are always available.
•
•
Change
Continue
Æ page 88
Æ page 135
Config Update Periodic Timer
The interval between automatic checking for a configuration download
which occurs when the SIP phone is registered (at least on the primary line
of a Keyset). A value of 0 prevents periodic checking.
Æ page 88
Æ page 135
172
Alphabetical Reference
Config Update Unregistration Timer
which occurs when the SIP phone is unregistered (on any line of a Keyset).
A value of 0 prevents periodic checking.
Æ page 88
Æ page 135
Config Update User Name
The name of the FTP user that is used to access the configuration files.
The following options are always available.
•
•
Change
Continue
Æ page 88
Æ page 135
Connectivity check
To check the TLS connectivity, the value in this field has to be greater than
0. The default value is 120. To deactivate the check function you set the val-
ue to 0. Any value greater than 0 activates the function. After deactiviation/
activation the phone has to be restarted. If you only changed the value
(greater than 0), you do not have to restart the phone.
•
•
•
0 = off
10 - 3600 = normal range (1-9 is equivalent to 10)
>3600 = 3600
Æ page 96
Æ page 144
Count Medium Priority
a save to the DLS.
•
•
Medium Prioity peg count threshold
The value has to be a number in the range 1 to 999
Æ page 102
Æ page 134
Date/Time
•
Manual definition is necessary only if this information is not transmitted
automatically by a Æ SNTP server.
•
Select the date format and enter the date and time information.
Æ page 67
Æ page 120
173
Alphabetical Reference
Daylight saving
•
If your country uses daylight saving time, you have to switch this fea-
ture on and off manually twice a year (independently whether SNTP is
used or not Æ page 219).
•
"On" means an offset of +1, "Off" means no offset (default).
Æ page 67
Æ page 120
Default domain name
•
If you use an Outbound Proxy server you can define a valid domain
bound Proxy option Æ page 205.
•
Value range table:
Permitted values
Length max.
alphanumeric
92 digits
•
Editing by phone: Text Editor Æ page 155.
Æ page 62 Æ page 115
Default Music
If a hold music file was downloaded Æ page 74 you can use this function
to reset the hold music to default.
Æ page 92
Default Route
•
Enter the Æ IP address that was assigned to the router of your IP net-
work if not provided by Æ DHCP dynamically (Æ DHCP IP assignment).
If the value was assigned dynamically, it can only be read.
The change will only have effect if you restart the phone.
Value range table:
•
•
•
Permitted values
Length max.
numeric
15 digits (incl. dots)
•
Editing by phone: IP Number Editor Æ page 159.
Æ page 57 Æ page 114
Description
Enter a description for the relevant HiPath 8000 feature here.
Æ page 131 or Æ page 130
174
Alphabetical Reference
DHCP IP assignment
•
At power up starting endpoints search for a Æ DHCP server and try to
obtain configuration parameters from that central server. The protocol
the location of the DHCP server.
•
DHCP is an extension of the BOOTP protocol. The original BOOTP pro-
tocol only allowed for the automatic configuration of IP related param-
eters and for the detection of a server to boot and endpoint from.
DHCP is a more generic in that it allows for the request of a set config-
uration options and these options are not constrained to the basic IP
related parameters.
•
•
Activate this option if the required IP data of the telephone should be
assigned dynamically by a Æ DHCP server.
If no DHCP server is available, please deactivate this option. In this
case, the data corresponding to the Æ Terminal IP address, Æ Terminal
mask and Æ Default Route must be defined manually.
List of information obtained by DHCP:
•
Basic informations
•
•
Terminal IP Address
Terminal Mask (Network Mask)
Optional informations • Default Route (Routers option 3)
•
IP Routing/Route 1 & 2
(Static Routes option 33)
SNTP IP Address (NTP Server option 42)
Timezone offset
•
•
Primary/Secondary IP Addresses
(DNS Server option 6)
•
•
•
•
DNS Domain Name
(DNS Domain option 15)
SIP Addresses / SIP Server & Registrar
(SIP Server option 120)
Vendor Unique (option 43)
•
•
•
The change will only have effect if you restart the phone.
Default value: On.
Editing by phone: Switch Editor Æ page 157.
Æ page 57
Æ page 114
175
Alphabetical Reference
Dial Plan
The dial plan of the phone should not be confused with the dial plan of the
server. Phone documentation uses the term “number plan” for the serv-
er’s “dial plan”. The phone’s terminology usage is supported by standards
– RFC.
The purpose of the dial plan is to reduce or remove the post dialling delay
caused by other methods of determining end of dialling – either use of a
timer or pressing of a “done” key. Both alternatives are supported by the
phone: the timer defaults to 6 seconds and the done key is either the tick
or lifting the handset.
The dial plan makes a critical assumption about the number plan – it is pos-
sible to determine the total number of digits required from the leading dig-
its. It does support a variable range of lengths for a given set of initial digits,
but in this scenario it is not as efficient and brings some restrictions.
It is possible to create a SIP number plan which prevents effective use of
the dial plan. If it is desired to use a dial plan, it has to be considered when
the number plan is created. Dial plans are supported by other manufactur-
er’s SIP phones.
A well planned dial plan can significantly impact on a user’s perception of
the system. Absence of a dial plan gives the appearance of a slow system.
A bad dial plan gives a view more akin to “sometimes it’s very slow” – the
user sees both fast and slow responses.
The Make-up of a Dial Plan
Currently a dial plan is restricted to 48 entries. This figure was believed to
be “enough” while avoiding excessive searching.
Each entry consists of a number of fields:
•
Leading digits – a string to match the dialled digits against. Both * & #
can be included. There is also the wildcard X to represent any single
digit. There is no “any sequence” value.
•
Action(s) – Originally, there were two, but these have been joined by a
third.
– S – Send the digits when the maximum digits have been received or
if the timer expires after the minimum digits have been received or
on receipt of the terminator after the minimum digits.
– C – Check for other actions. Minimum and maximum must match the
length of the string. The timer is run at this point only; sending will
occur on expiry. If more digits are received, further entries will be
checked. It is possible to use C in combination with D and have no
timer.
– D – Give secondary dial tone when the leading digits match. This ac-
tion does not depend on later parameters. In theory, there is a choice
of 9 tones, but only digit 1 is currently valid. D can be used in combi-
nation with C or S.
•
Minimum length – Automatic sending will not occur until at least this
many digits have been dialled.
176
Alphabetical Reference
•
•
Maximum length – Automatic sending will occur when this many digits
have been dialled.
Timer – A shorter than normal interdigit timer to be used once the min-
imum number of digits have been dialled or when the “check” function
occurs. The timer can be zero if the two lengths are equal or with CD1.
Actually, the timer can be set to values larger than the phone’s interdigit
timer (it can be as high as 9, while the default internal timer is 6).
Terminator – A digit used to indicate that dialling is complete before
reaching the maximum number of digits. The terminator can only be *
or #. The terminator is sent as part of the digit string.
Option – A special function to be applied when the digits are sent. Cur-
rently two options are supported:
•
•
– B – Lock by-pass. Strings with this attribute can be dialled when the
phone is locked (other strings are barred by the phone).
– E – Emergency; implies B. Dialling these numbers will cancel both
forwarding and DND to allow the emergency service to return calls
to this caller. There is nothing to prevent the user re-invoking these
features later.
•
Comment – although this can be left blank, it is useful to explain why
this entry is present.
Field separators depend on exactly how the dial plan is put on the phone.
Raw database entries use the separator “^”, while an external document
uses “,”.
Dial plan entries are in priority order. The phone will lock onto a matching
entry and not check later ones, except as described for the C action. It is
bad practice to have conflicting or duplicate entries as these may confuse
other investigations.
Examples of Dial Plans
Combinations of these examples can be used according to need. These
examples are deliberately short to explain specific principles.
A SIP server can be used in one of three ways. The nature of the numbers
used will vary according to the type of use – a PABX replacement, a com-
plete private network or a public exchange.
A PABX replacement in the UK might have only a few entries:
•
•
•
2,S,,4,,,B, internal numbers, can be dialled when locked
3,S,,4,,,B, internal numbers, can be dialled when locked
9,S,4,20,3,,,,external numbers
Notice that minimum lengths need not be specified at input time, however
the maximum length will be substituted internally (compare the results of
viewing “memory” and “file” on the web page with any of these exam-
ples).
A few refinements can be added, according to need:
177
Alphabetical Reference
•
There could be an internal emergency number (3333). This has to be
placed first. It does not conflict with the use of 3 as a first digit. Once
the user deviates from a sequence of 3’s, the search will find the other
entry. This entry is only required if it is desired to cancel forwarding and
DND to allow calls to be returned to the caller.
3333,S,,4,,,E, internal emergencies
•
Refinements could be made to the public network entries as having
critical timing over such a range of lengths might be hard on a caller.
Also, only certain lengths actually exist. Nottingham’s local numbers
are typical of large UK cities; smaller cities would have 7 digits, while
London needs 9. Some of these entries are order sensitive.
– 9999,S,,4,,,E, traditional public emergency number
– 99,S,,8,,,, Nottingham local numbers
– 98,S,,8,,,, Nottingham local numbers
– 9112,S,,4,,,E, European standard emergency number
– 9118,S,,6,,,, Directory enquiries, although this would often be barred
by a PABX.
– 91XX,C,4,4,3,,, Special services, in theory, longer numbers can be
used, but there are none at present. Use of “C” will allow these with
changes to this plan.
– 900,S,13,20,3,,, International numbers
– 90,S, 11,12,3,,, National numbers
•
•
Secondary dial tone might be wanted after the initial 9. In the initial
case, this can be done by changing the action from “S” to “SD1”. When
the more refined set of numbers are used, they would need to be pre-
ceded by:
9,CD1,1,1,,,, give dial tone after 9
Feature codes starting with * and # might be useful. Studies similar to
that for the public numbers would be needed, but standard values
might be possible for a given server.
A private network replacement would need longer local numbers, possibly
with the leading digits being used to nominally identify the site. Examples
would add nothing to those above.
British public network usage would need entries similar to the ones used
to access the public network above, but removing the leading “9” (the ac-
cess code) and having one less digit. More discrimination on the interna-
tional numbers might be used.
The American public network uses a different technique for discriminating
between local and long distance numbers, so it might include:
•
•
•
•
•
•
•
*,S,3,15,3,#,, feature codes, 1
#,S,3,15,3,#,, feature codes, 2
911,S,,3,,,E, police
X11,C,3,3,3,#,, special service numbers
X1,S,,10,,#,,long distance, type 1
X0,S,,10,,#,,long distance, type 2
X,S,,7,,#,,local
This sequence is order critical, except that 911 could be moved higher.
178
Alphabetical Reference
What it doesn’t do well
Variable length local numbers involving subsets give a poor performance,
needing the critical timer to dial the shorter numbers. If you have both 2
digit and 4 digit numbers beginning with 2, you need:
2,S,2,4,3,,,
Another drawback of this method is that the phone will send 3 digit num-
bers and these are not valid. You could make extensive use of the check
function:
•
•
•
•
•
•
•
•
•
•
•
21,C,2,2,,,
22,C,2,2,,,
23,C,2,2,,,
24,C,2,2,,,
25,C,2,2,,,
26,C,2,2,,,
27,C,2,2,,,
28,C,2,2,,,
29,C,2,2,,,
20,C,2,2,,,
2,S,,4,,,,
This is cumbersome and would cause the table to be too big if other digits
followed this practice or the lengths were 3 and 5 (you’d need 100 entries
to handle the three-digit values).
The dial plan can not be edited on the phone or via the Web Interface. The
dial plan is a CSV file. To load the dial plan to the phone, the deployment
service (DLS) has to be used.
179
Alphabetical Reference
Another example for an US Dialplan below:
Dialplan_us.csv
!UK_Pri Vpp.pp
555
999
0
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
Emergency
Emergency
Operator
1
Illegal
2
5
4
4
4
2
Extensions
3
Extensions
4
Extensions
5
Extensions
6
Communication Group
Private Network Trunks
International
National
7
6
5
5
3
3
3
900
901
902
903
9118
99
98
9x
*
10
11
18
12
12
12
7
National
11
National
Directory Enquiries
Public Local Area
Public Local Area
Illegal
8
8
2
6
6
5
5
#
#
Feature Codes
Feature Codes
#
unique identification of the Dial Plan.
What it can’t do
You can’t have different entries which are used when the phone is locked.
All entries are processed all of the time. Lock bypass is an option added to
the basic functionality. You cannot bar the sending of digit strings, except
when the phone is locked.
There is no mechanism to activate and deactivate individual entries, al-
though it is possible to turn the whole plan off.
Æ page 70
Æ page 113 and Æ page 131
Dial string
Y User Manual
Æ page 130
180
Alphabetical Reference
Dialling properties
The ddialling properties menu provides access to the parameters that are
required to convert a number expressed in canonical format to a digit string
suitable for dialling. This conversion may be required for numbers taken
from a directory application. The value of the following option can be
changed:
•
•
•
•
•
•
External code
International prefix
Country code
National prefix
Area code
District code
The fields
•
•
•
Country code
Area code
District code
are also used by the telephone to complete the Mobility ID for the regis-
tration at the DLS server, if the Mobility ID is smaller than or equals 6 digits.
In order to trigger the completion, the field "International Mobility ID" has
to be activated (see
Æ page 134). Make sure the field entries are con-
sistent with the entries in the DLS as otherwise the registration of the mo-
bility user might fail.
Example:
Country Code: 49
Area code: 89
District code: 722
Æ page 71
Æ page 132
181
Alphabetical Reference
Discarded in-/outbound packets
•
•
Displays the number of discard messages according to Æ MIB.
The used MIB objects are:
MIB-Objects
Explanation
ifInDiscards
Discarded ingoing packets
ifOutDiscards Discarded outgoing packets
Æ page 93 Æ page 121
Display ID
Enter an individual ID (Name or Number) for to display instead of terminal
number or name.
Æ page 61
Æ page 115
Display ID Use
Enable/disable to display the Display ID instead of terminal number or
name
Æ page 61
Æ page 115
Display test
•
Conduct this test to check the function of the Æ LCD display in the Dis-
play telephone.
•
Different display contents are displayed with the < and > keys. The
: key terminates the test.
Æ page 96
Domain Name
•
•
Is the name of the local domain the phone belongs to.
Value range table:
Permitted values
Length max.
alphanumeric
92 digits
•
•
If DHCP is enabled, this field is provided automaticly. It is not writeable
Editing by phone: Text Editor Æ page 155.
Æ page 57
Æ page 114
182
Alphabetical Reference
Download Application
•
Use this function to download an updated software version for the
optiPoint 410/420 family S V7.0 from the Æ FTP server.
load operation:
•
– Æ Download server IP address or DNS name, Æ FTP path,
Æ page 76
Download Configuration
•
Use this function to download a configuration for the optiPoint 410/
420 family S V7.0 stored on the Æ FTP server.
The following parameters must be set before undertaking the down-
load operation:
•
– Æ Download server IP address or DNS name, Æ FTP path,
Æ page 76
Download Hold Music
•
Normaly used to download a hold music file for the optiPoint 410/
ed for customer usage.
•
The following parameters must be set before undertaking the down-
load operation:
– Æ Download server IP address or DNS name, Æ FTP path, Æ Hold
music download filename
– Æ FTP account name
– Æ FTP username, Æ FTP password
Æ page 76
Æ page 118
Download server IP address or DNS name
•
Enter the Æ IP address or host name of the Æ FTP server to upload
and download files from and to the optiPoint 410/420 family S V7.0.
Value range table:
•
Permitted values
Length max.
numeric (with DNS also alphanumeric)
15 digits (incl. dots)
(with DNS also 92 digits)
•
Editing by phone: IP Number Editor Æ page 159 and — if DNS is appli-
cable Æ page 41 — also Text Editor Æ page 155.
Æ page 75
Æ page 118
183
Alphabetical Reference
DSM Firmware
Allows the administrator to specify the filename of the optiPoint display
module firmware to be downloaded to the optiPoint display module. This
also allows the Administrator to configure the filename in anticipation of a
optiPoint display module being installed.
Æ page 78
Æ page 118
DSM Logo
An option to download a bitmap image for display on the idle optiPoint dis-
play module screen. The bitmap image may be customer specific, for ex-
ample a logo. A default image is provided with the phone. Enter the filena-
me of the logo to be downloaded to the optiPoint display module.
The logo graphic in the start screen, which is user-defined on installation,
is a Windows bitmap graphic with the following properties:
•
•
•
max. size (h x w):
colour:
file name
65 x 190 pixels ca. 15 x 45 mm
4-bit greyscale
e.g. Logo.bmp
Æ page 78
Æ page 118
DSS Address of Record
Each DSS (Direct Station Select) will have the SIP Address Of Record
(AoR) of DSS destination and will have an unshifted function key and LED
(DSS key) assigned to it. The assignment of key to DSS is determined by
administration.
•
Value range table:
Permitted values
Length min.
numeric
1 digit
Length max.
Æ page 72
Æ page 130
DSS Realm
•
•
This field displays the realm of the DSS destination.
Value range table:
Permitted values
Length max.
alphanumeric
92 digits
Æ page 72
Æ page 130
184
Alphabetical Reference
DSS user ID
•
•
Enter the according SIP User ID of DSS destination.
Value range table:
Permitted values
Length max.
alphanumeric
92 digits
Æ page 72
DSS password
•
•
Enter the according SIP Password.
Value range table:
Permitted values
Length min.
alphanumeric
6 digits
Length max.
24 digits
Æ page 72
Æ page 130
Emergency number
•
•
Enter a valid emergency number.
Value range table:
Permitted values
Length max.
numeric
20 digits
•
Æ page 66 Æ page 115
Feature Access
This option allows the Administrator to view the feature access settings
and potentially activate or deactivate individual features on the phone.
When a feature is deactivated it is no longer available at user level. If a fea-
ture is activated (so it is available at User level), its status is shown as "On".
If the feature status is shown as "Off", the feature is not available at User
level and is not displayed as an option in the Configuration menu.
Æ page 73
Æ page 133
185
Alphabetical Reference
Feature Code
For Feature Toggle: Enter the code for the required HiPath 8000 feature,
which you would like to assign to the function key. HiPath 8000 supports
the following features for example:
•
Make line busy: the phone number is treated as busy for the hunt
group.
•
Stop hunt: the phone number is removed from the hunt group.
Æ page 130
you want to assign to this function key. HiPath 8000 supports the following
functions for this key:
•
HotDesking On: The number of your main telephone is assigned to this
guest telephone. HotDesking is activated.
•
HotDesking Off: The number of your main telephone is assigned back
Æ page 131
Feature toggle
Y User Manual
Æ page 130
Feature URI
Enter the code "HDLogonToggle" for the HotDesking feature.
Æ page 131
Force logoff to basic user
If this field is marked and a submit command is issued, the current mobility
user is logged off and the telephone is assigned the status "MOB logon".
Æ page 134
Forwarding Indication
Only for the forwarding function of the HiPath 8000. If this function is acti-
vated, a blinking line key indicates the forwarding on all phones where a
forwarded primary or secondary line is active.
Æ page 69
Æ page 123
186
Alphabetical Reference
FTP account name
•
Refer to the documentation of your FTP server for information about
the FTP account.
Value range table:
•
Permitted values
Length max.
alphanumeric
92 digits
•
Editing by phone: Text Editor Æ page 155.
Æ page 75 Æ page 118
FTP passive mode
If the passive FTP (also "passive mode") is activated, the telephone trans-
mits a PASV command, the server opens a port and transmits this together
with the IP address to the telephone. Usually both sides use a port higher
than 1023.
This method is used if the server cannot reach the telephone. This is for
example the case if the telephone is switched by a router which translates
the telephone address using NAT, or if a firewall shields the network of the
telephone from external attacks.
Æ page 75
Æ page 118
FTP password
•
•
•
Enter the password defined in the Æ FTP server as password for ac-
cessing this server.
password on the server.
Value range table:
Permitted values
Length max.
alphanumeric
24 digits
Default value
123abc
•
•
Editing by phone: Password Editor Æ page 158.
After factory reset the FTP password is replaced with the string
"123abc".
Æ page 75
Æ page 118
187
Alphabetical Reference
FTP path
•
Enter the path of the directory defined in the Æ FTP server for upload-
ing and downloading files.
•
Value range table:
Permitted values
Length max.
alphanumeric
92 digits
.
Default value
•
Editing by phone: Text Editor Æ page 155.
Æ page 75 Æ page 118
FTP username
•
•
•
Enter the name defined in the Æ FTP server as user for accessing the
server.
The password must correspond to the Æ FTP password and match the
username on the server.
Value range table:
Permitted values
Length max.
alphanumeric
92 digits
•
Editing by phone: Text Editor Æ page 155.
Æ page 75 Æ page 118
Function key
•
A key on the optiPoint 410/420 family S V7.0 that may be logically asso-
ciated with a supported function. A function key can support a second
function:
– Normal function
– Shifted function
•
is an additional field available to enter a name or number for this key.
If required, enter additional parameters in the dialog.
For detailed information see operating manual.
•
•
Æ page 74
Æ page 124
G.711 Silence Suppression
•
•
•
It suppresses transmission of packets on no conversation.
Effects the following codecs: G.711, G.723 und G.729.
Editing by phone: Switch Editor Æ page 157.
Æ page 93
Æ page 121
188
Alphabetical Reference
Group pickup URI
•
To be a member of a Call Pickup group for a notification service or the
user initiated service the phone must be configured by administration
server. Enter the URI of the Call Pickup group <groupcallpickup@<SIP
Server IP> (e. g. groupcallpickup@172.16.127.95 or Domain Name) .
Æ page 64
Æ page 116
Help internet URL
Selecting this option allows the current setting to be changed. The follow-
ing options are always available
•
•
Change
Continue
Æ page 81
Æ page 137
Hide on DSM
Mark Checkbox on for to hide the line or off to show the line in overview.
Y User Manual Æ page 128
Hold music download filename
•
•
•
This function is not supported for customer usage.
The file must exist in a defined directory on the Æ FTP server
(Æ Download server IP address or DNS name, Æ FTP path).
Value range table:
•
Permitted values
Length max.
92 digits
Default value
opti410.moh
•
Editing by phone: Text Editor Æ page 155.
Home page
Allows the Home page to be configured.
Æ page 81 Æ page 137
.
Hot line for selected line
Mark Checkbox if a hotline is defined for this line.
Æ page 128
189
Alphabetical Reference
Hot/Warm line default dial string
This control allows the administrator to enter a default dial string associat-
ed with the phone to be used in connection with Hot Line or Warm Line
working.
Æ page 64
Æ page 116
Hot line dial string for selected line
This is the hotline target for this line. Can only be set by administrator in
web interface.
Æ page 128
Hot/Warm Phone
This dropdown allows the user to specify the Hot Line/Warm Line opera-
tion of the phone. There are three options:
•
Normal line Action: Any Hot Line/Warm Line parameters associated
with the phone will be ignored, regardless of whether or not the phone
is in a keysystem group.
•
Warm line: If there is a default dial string set against the phone then it
will be automatically dialled (after the delay set with “Initial Digit Tim-
er“) when the user lifts the handset. This occurs regardless of whether
or not the phone is in a keysystem group.
•
Hot line: There are two cases to consider, depending on whether the
phone is part of a keysystem group.
1. If the phone is part of a keysystem group, there may be a Hot Line dial
string associated with each of the Line keys on the phone
– If there is a Hot Line dial string associated with the line then, it will
be automatically dialled immediately when the line is manually se-
lected.
– If there is not a Hot Line dial string associated with the Line, but
dial string will be automatically dialled immediately when the line is
manually selected.
– If there is not a Hot Line dial string associated with the Line, and
there is not a Default dial string set against the phone, then the user
will receive dial tone when the line is manually selected.
2. If the phone is not part of a keysystem group.
– If there is a Default dial string set against the phone, then it will be
automatically dialled immediately when the line is manually selected.
– If there is not a Default dial string set against the phone, then the
user will receive dial tone when the line is manually selected.
Æ page 64
Æ page 116
190
Alphabetical Reference
Initial Digit Timer
This timer determines the delay after which the phone goes back to idle
mode or calls a specified number (if "Warm line" is active) when the hand-
set was lifted or the speaker key was pressed and no number was dialled.
Æ page 64
Æ page 116
Intrusion allowed
Allow that an alerting or ringing line is shown in an intrusion bar on DSM
call view. Mark the Checkbox to enable the feature.
Y User Manual
Æ page 128
Invalid in-/outbound packets
•
•
Displays the number of error messages according to Æ MIB.
The used MIB objects are:
MIB-Objects
iflnErrors
Explanation
Non-valid ingoing packets
Non-valid outgoing packets
ifOutErrors
Æ page 93
Æ page 121
IP routing
•
•
•
To have constant access to network subscribers of other domains, you
can enter a total of two more network destinations.
An Æ IP address of the domain and gateway, and a Æ Subnet Mask
must be entered for each further domain you wish to use.
Use this function to define the following IP addresses for Route 1/2.
IP address
IP address
Gateway
Mask
Use
IP addess of the selected route
IP address of the gateway for this route
Network mask for this route.
•
•
Value range table:
Permitted values
Length max.
numeric
15 digits (incl. dots)
Editing by phone: IP Number Editor Æ page 159.
Æ page 57 Æ page 114
191
Alphabetical Reference
Java Program download filename
•
•
The file must exist in a defined directory on the Æ FTP server
(Æ Download server IP address or DNS name, Æ FTP path).
Value range table:
•
Permitted values
Length max.
alphanumeric
92 digits
•
If a DSM-Modult is connected you can download the file with submit and
the option download java program.
Æ page 78
Æ page 118
Java Proxy Server IP Address
•
server here.
•
IP editor in optiPoint 410/420 family S V7.0 Æ page 159.
Æ page 79
Æ page 136
Java Proxy Server Port
•
communication with this server.
•
•
Valid values: 1 ... 65535.
Number editor in optiPoint 410/420 family S V7.0 Æ page 157.
Æ page 79
Æ page 136
Join allowed in conference
Use this option to specify whether the option "Join" is available in the menu
during a conference and whether the partners are connected when you
hang up.
Æ page 64
Æ page 116
Key label
If you have an optiPoint 420 or an additional
optiPoint self labeling key module you can enter a name for the desired
key which then will be displayed automatically.
Æ page 68
Æ page 128 or Æ page 131
192
Alphabetical Reference
Key test
•
•
Test to check the functions of the telephone keys.
If you press a key on the optiPoint 410/420 family S V7.0 (except the
: key), the associated LED lights up and the corresponding name is
Æ page 96
Layer 2/3
serv and TOS/IP Precedence based on layer 3 are allowing the VoIP appli-
•
•
•
data through put capacity (bandwidth)
latency variations (jitter)
and delay.
Æ page 58
Æ page 117
Layer 3 Voice
Can be defined only if the Æ Layer 3 support is activated . Select the de-
sired value – see Æ Quality of Service (QoS)
Æ page 58
Layer 3 Signalling
Can be defined only if the Æ Layer 3 support is activated . Select the de-
sired value – see Æ Quality of Service (QoS).
Æ page 58
Æ page 117
Layer 2 Default
•
Service (QoS)).
•
Value range table:
Permitted values
Range
numeric
0 ... 7 (for each 64 positions)
pos. 12: 6, pos. 18: 3
Default values
Æ page 58
Æ page 117
Layer 2 signalling
Can be defined only if the Æ Layer 2 support is activated (Æ Quality of Ser-
vice (QoS)).
Æ page 58
Æ page 117
193
Alphabetical Reference
Layer 2 voice
Can be defined only if the Æ Layer 2 support is activated (Æ Quality of Ser-
vice (QoS)).
Æ page 58
Æ page 117
LAN port settings
•
Use this function to define the bandwidth at which the optiPoint 410/
420 family S V7.0 should be run. The required value depends on the
bandwidth that the switch or router supports in the network.
Bandwith
Use
Automatic
in standard case (automatic detection)
*
10 Mbit/s full
10 Mbit/s half
100 Mbit/s full
100 Mbit/s half
in 10 Mbit networks in full duplex process
**
in 10 Mbit networks with half duplex process
1
2
in 100 Mbit networks with half duplex process
*
The data can be transmitted and received simultaneously.
** The data can only be transmitted or received.
•
•
The PC port can setup in the same way as the LAN port.
The change will only have effect if you restart the phone.
Æ page 60
Æ page 123
Last Restart
•
Use this function to view the date and time of the last restart
Æ page 97 of the optiPoint 410/420 family S V7.0.
Æ page 97
LDAP Server IP Address
•
If an Æ LDAP server is being used, enter the Æ IP address of this serv-
er here.
•
IP editor in optiPoint 410/420 family S V7.0 Æ page 159.
Æ page 79
Æ page 136
LDAP server Port
•
If an Æ LDAP server is being used, enter the Æ Port number here for
communication with this server.
•
•
•
Valid values: 1 ... 65535.
Default port is 389
Number editor in optiPoint 410/420 family S V7.0 Æ page 157.
Æ page 79
Æ page 136
194
Alphabetical Reference
LDAP Template
•
If an Æ LDAP server is used, enter the name of the LDAP template file
that is used in connection with this server.
•
The file must exist in a defined directory on the Æ FTP server
(Æ Download server IP address or DNS name, Æ FTP path).
Standard name Æ page 243.
•
•
Text editor in optiPoint 410/420 family S V7.0 Æ page 155.
If a DSM-Modult is connected you can download the file with submit and
the option download LDAP Template.
LDAP template example
Template-String
declaration
SEARCHBASIC "O=SIEMENS COMM, C=GB"
organisation and speci-
fication of country
SEARCHFILTER1 = "surnameNational,Surname" search criterion
(fast and advanced)
SEARCHFILTER2 =
"givenNameNational,First-name"
search criterion
(fast and advanced)
SEARCHFILTER3 = "department,Department"
search criterion
(advanced)
SEARCHFILTER4 = "localityShortCode,Location" search criterion
(advanced)
SEARCHFILTER5 = "ou,Org. Unit"
search criterion
(advanced)
SEARCHATTRIB1 =
cannot be selected
"commonNameNational,Name,0"
SEARCHATTRIB2 =
selectable field
"telephoneNumber,Telephone,1"
SEARCHATTRIB3 =
selectable field
"alternatePhone,Telephone 2,1"
SEARCHATTRIB4 =
selectable field
"mobileTelephoneNumber,Mobile,1"
SEARCHATTRIB5 = "ou,Organisational Unit,0"
non-selectable field
SEARCHATTRIB6 = "localityNational,Location,0" non-selectable field
SEARCHATTRIB7 = "department,Department,0" non-selectable field
SEARCHATTRIB8 = "mainFunction,Function,0" non-selectable field
EOF
end of file
Æ page 78
Æ page 118
195
Alphabetical Reference
LED test
•
Run this test to check the function of the Æ LEDs at the optiPoint 410/
420 family S V7.0.
•
During the test all LEDs are flashing. The : key terminates the test.
Æ page 96
Æ page 140
Line key
Basic terminology
The standard optiPoint 410/420 family S V7.0
single line device supports 2 call instances per
line. When the line is idle there will be no call in-
stances.
Call Appearance
In contrast an analogue wired line only supports
a single Call Appearance at a time.
[Future] Support of multiple line keys associated
with the same Address of Record (AoR) on a sin-
gle optiPoint 410/420 family S V7.0.
Multi-Call Appearance
Example: AoR of the primary line appears on
multiple line keys on a single device.
A key on the optiPoint 410/420 family S V7.0
phone that may be logically associated with a
supported function Æ page 188.
Function key
Keyset
A phone where all lines are represented by a
line key plus an LED. Every keyset will have a pri-
mary line and may have secondary or phantom
lines. 10 Line keys can be configured for a key-
set.
A representation of a valid SIP AoR (Address of
Record). A line is the context for connecting SIP
calls. A line may support one or more calls.
Line
A line (Directory Number) that appears on one or
more Keyset devices as a primary line (currently
only one device per primary line), secondary
Line or phantom line.
Line Appearance
Line key
A function key that is used to represent a line
appearance (or, in the future, call appearance on
a line).
A form of hold which is private to the holding
keyset.
Consultation hold
Manual hold
A form of hold which is accessible to any keyset
on the same shared line.
A line that only is accessed by one SIP endpoint,
i.e. it is exclusively owned.
Private line type
196
Alphabetical Reference
A line that may be accessed by multiple SIP
endpoints INVITEs to a shared line are FORKED
to all SIP endpoints sharing the line.
Shared line type
The line that characterises the oP410/420 phone
(user) . Every keyset will have a primary line.
This line can be expected to use the public DN
of the optiPoint 410/420 family S V7.0 phone
(user). There is only one Primary line instance
per optiPoint 410/420 family S V7.0 phone. A
primary line on a different phone may appear as
Primary line
420 family S V7.0 phone. The line type may be:
•
•
Private line type
Shared line type (i.e. secondary line on other
SIP endpoints)
Any line on the Keyset that is a shared appear-
ance of a Primary line (on another Keyset) but
not the Primary line for the Keyset.
Secondary line
A line that is not characteristic of any specific
SIP endpoint (i.e. not a primary line on any SIP
endpoint). May be shared or private.
Phantom line
Æ page 68
Æ page 128
Line key operation mode
Select the according line key operation mode:
•
Hold: If a call is initiated to a phone, and speech path is established and
then the primary or secondary line function key is pressed then the oth-
er phone is set to hold and the phone now is in idle state with two op-
tions:
– To press the primary or secondary line key that now flashing and re-
connect to the other phone or
– To initiate another call.
•
Release: If a call is initiated to a phone, and speech path is established
and then the primary or secondary line function key is pressed then the
other phone is cleared.
Æ page 69
Æ page 123
197
Alphabetical Reference
Line monitor
•
Activate the display to view the functions and values used to run the
Æ LAN connections at the phone (layout Æ page 25).
The status monitor remains active even during the normal operation of
the optiPoint 410/420 family S V7.0. However, it does not affect the op-
eration of the function keys.
•
Line Monitor information optiPoint 410
LAN Port 1 (LAN)
10 Mb/s Full duplex
10 Mb/s Half duplex
100 Mb/s Full duplex
100 Mb/s Half duplex
LED:
LED:
LED:
LED:
9, 11
9
9, 10, 11
9, 10
LAN Port 2 (PC)
10 Mb/s Full duplex
10 Mb/s Half duplex
100 Mb/s Full duplex
100 Mb/s Half duplex
LED:
LED:
LED:
LED:
5, 7
5
5, 6, 7
5, 6
Explanation report:
LED 9 or 5 'on'
LED 9 or 5 'off'
LED 6 or 10 'on'
LED 6 or 10 'off'
LED 7 or 11 'on'
LED 7 or 11 'off'
Connection established
Connection not established
100 Mb/s connection
10 Mb/s connection
Full duplex connection
Half duplex connection
Line Monitor information optiPoint 420
LAN Port 1 (LAN)
10 Mb/s Full duplex
10 Mb/s Half duplex
100 Mb/s Full duplex
100 Mb/s Half duplex
LED:
LED:
LED:
LED:
10, 12
10
10, 11, 12
10, 11
LAN Port 2 (PC)
10 Mb/s Full duplex
10 Mb/s Half duplex
100 Mb/s Full duplex
100 Mb/s Half duplex
LED:
LED:
LED:
LED:
6, 8
6
6, 7, 8
6, 7
198
Alphabetical Reference
Explanation report:
LED 10 or 6 'on'
LED 10 or 6 'off'
LED 7 or 11 'on'
LED 7 or 11 'off'
LED 8 or 12 'on'
LED 8 or 12 'off'
Connection established
Connection not established
100 Mb/s connection
10 Mb/s connection
Full duplex connection
Half duplex connection
Æ page 96
Æ page 140
Line Address of Record
Each line will have a unique SIP Address Of Record (AoR) and will have
an unshifted function key and LED (line key) assigned to it. The assignment
of key to line is determined by administration.
•
Value range table:
Permitted values
Length min.
numeric
1 digit
Length max.
Æ page 68
Æ page 128
Line Hunt Ranking
The ordered rank is used to search for a line that is suitable for making a
call when making outgoing calls. Multiple lines may be given the same
rank. Lines that are in rank 1 are the first lines to be considered for use.
Lines of the same rank are considered for use in key number order.
Select the according rank (1 bis 10).
Æ page 68
Æ page 128
199
Alphabetical Reference
Line Shared type
Each line on a keyset may be:
•
Private; only allocated to that Keyset
Would be normally be used for calls made to the Keyset user.
Shared; accessible by several keysets
–
•
–
A shared line is an Address of Record which appears on multiple
Keysets. The SIP server is responsible to coordinating basic call
control between the Keyset that have an appearance of the shared
line.
Each line is treated as if the Keyset Operation is Line based, the
server may change call information if the line is Device based.
mic.) but there may be several other calls connected to keyset that have
been held or are alerting the Keyset. The line keys may be used to select
different lines.
A keyset LED for a shared (or private) line reflects the status of a call on
the line, whether the call is connected to the keyset or to another keyset
with an appearance of the shared line.
Select the desired Type.
•
•
Shared
Private
Æ page 68
Line password
•
•
Enter the according SIP Password.
Value range table:
Permitted values
Length min.
alphanumeric
6 digits
Length max.
24 digits
Æ page 68
Æ page 128
200
Alphabetical Reference
Line Primary line
•
Every keyset has a primary line with an Address of Record that typi-
cally represents the user of the keyset (line owner). Only one line on a
keyset can be designated as the primary line by the downloaded con-
figuration, all other lines are secondary or and referred to as non-prima-
ry lines.
A non-Keyset phone only has a single line which is considered to be
the same as the primary line of a Keyset.
•
•
•
Both primary and non-primary lines can be shared or private. For exam-
ple a shared primary line appears as a secondary line on another keyset
which is then able to monitor the calls to the owner of the primary line.
Some features can only be applied to the primary line to ensure that
conflicting feature settings between different keysets on the same
shared line cannot occur.
Mark as primary if correct.
Æ page 68
Æ page 128
Line Realm
•
•
This field displays the realm that the phone is registered in.
Value range table:
Permitted values
Length max.
alphanumeric
Æ page 68
Æ page 128
Line Ring
If the Keyset is not currently in use, and the alerting line is allowed to ring,
the alerting line will get the focus and the optiGuide display will persist un-
til the call is no longer alerting. The audible ringing will be the standard ring
as used on a non-Keyset phone.
Mark ringer on/off.
Æ page 68
Æ page 128
Line user ID
•
•
Enter the according SIP User ID.
Value range table:
Permitted values
Length max.
alphanumeric
92 digits
Æ page 68
Æ page 128
201
Alphabetical Reference
Logoff Error Count
The number of local and remote unauthorised failed logout attempts de-
tected and displayed.
Select "clear" (only on the phone)
•
•
Stop the error message "Logoff failed:" on the phones display
Set the error counters to 0
Æ page 102
Æ page 134
Logoff Trap Delay
•
•
Trap delay in seconds
The value has to be a number in the range 0 to 600
Æ page 102
Æ page 134 or Æ page 121
MAC address
•
Displays the world-wide unique Æ MAC address of your optiPoint 410/
420 family S V7.0.
•
The MAC address is also visible on the label at the bottom of the
optiPoint 410/420 family S V7.0 Æ page 18.
Æ page 94
Managed Profile
The DLS controlled setting which determines wheter or not the DLS sets
a default profile in the phone on startup. This field is read-only.
Æ page 102
Æ page 134
Management Center Port
Allows the user to specify the network management port to receive
Æ SNMP traps sent by the phone's SNMP agent.
Æ page 121
202
Alphabetical Reference
Manual VLAN identifier
•
•
•
Service (QoS)).
This value describes the association with a certain VLAN, if a Æ VLAN
is used.
Value range table:
Permitted values
Range
numeric
0 ... 4095
0
Default value
•
Editing by phone: Number Editor Æ page 157.
Æ page 59 Æ page 117
Message Waiting IP address
•
Use this function to configure the IP address or host name of the mes-
sage waiting server.
Value range table:
•
Permitted values
Length max.
15 digits (incl. dots)
(with DNS also 92 digits)
•
Editing by phone: IP Number Editor Æ page 159 and — if DNS is appli-
cable Æ page 41 — also Text Editor Æ page 155
Æ page 66
Æ page 115
Microphone Disable
Switch off microphone, i.e. hands-free speaking (e.g. in public places).
Æ page 93
Mobility feature
Displays the status of the User Mobility feature. The status is determined
by the phone from other settings and is read-only (not used with optiPoint
410 entry)
Fixed text indicating the mobility-enabled status of the phone. The text is
either:
•
•
"This phone ist NOT mobility-enabled" or
"This phone ist mobility-enabled"
Æ page 102
Æ page 134
203
Alphabetical Reference
Mobility International ID
If this function is activated, the Mobility ID entered is completed using val-
ues from the Dialing Properties Table for the registration. This is only done
if the ID entered does not exceed 6 digits. See also Æ page 181
Æ page 102
Æ page 134
Originating line preference
Originating Line selection – provides connection of the phone to one of the
lines appearing on it, on an automatic basis when the user goes off-hook
or starts on-hook dialing. There are four originating options.
A Keyset is assigned one of the following preferences.
•
Prime Line Preference – The designated Prime Line is always select-
ed for originating calls.
•
Idle Line Preference – Any idle line is selected for originating calls with
the lines selected based on line selection table for the device (e.g.,
prime line first). See also line rank on Æ page 199 and Terminating line
•
•
Last Line Preference – The line selected for originating calls is the line
selected for the last call (originating or terminating).
No (Originating) Line Preference – A line key must be pre-selected
or post-selected each time the user goes off-hook.
Select the according line preference:
– Idle line
– Primary
– Last
– None
Æ page 69
Æ page 123
204
Alphabetical Reference
Outbound proxy
•
The optiPoint 410/420 family S V7.0 implements outbound proxy rout-
ing according to RFC 3261. If set, the phone routes any request outside
the context of an existing dialog to the configured proxy, regardless of
the contents of the Request-URI. The phone does not apply this rule to
requests sent within the context of an existing dialog. These requests
will always be sent to the address indicated in the received Contact
header (the remote target) or, if present, the Record-Route header. See
•
•
If the user dials a URI "p.kelly@dom1.com" and the Outbound Proxy flag
is "Off" and the Server/Registrar is in domain "dom2.com" the phone
will attempt to resolve the domain part of the URI "dom1.com" the re-
sult will be form the request URI that is sent to the server in the
"dom2.com" domain.
If the user dials a URI "p.kelly@dom1.com" and the Outbound Proxy flag
is on and the Server/Registrar is in domain "dom2.com" the phone will
not attempt to resolve the domain part of the URI "dom1.com" the re-
er/Registrar in the "dom2.com" domain. It is then upto the Server/Reg-
istrar to determine the location of the "dom1.com" domain and forward
the request there.
•
•
•
With the Outbound Proxy flag "Off" if the user types just a phone num-
ber or name the domain part is automatically per pended and is based
on the configured Server/Registrar domain name or IP address eg. If
the Server/Registar is in "dom1.com" domain and the user dials
"123456" the request URI will be "123456@dom1.com". The phone will
resolve the "dom1.com" part via DNS and forward the request there.
With the Outbound Proxy flag "On" if the user types just a phone num-
ber or name the domain part can come from 1 of 2 possible sources.
If the menu item "Default OBP domain" Æ page 174 is configured then
this will be per pended to the name or number. If it is not configured
then the Server/Registrar domain will be per pended and the request
sent.
If the Outbound Proxy flag is "On" and the Default OBP domain is set
domain will be used not the Default OBP domain thus providing an
override mechanism.
•
•
If this flag is "Off" but a Default OBP domain is configured it will be ig-
nored.
If DHCP delivers the address of an SIP Server according to draft-ietf-
sip-dhcp-06.txt the server must be treated as an Outbound Proxy serv-
er. In this case, if the Outbound Proxy Flag was "Off" but the server ad-
dress was delivered by DHCP this flag would be automatically enabled
and both the flag setting and the Server/Registrar address would be
read-only
•
Configuration examples and their behaviors
(Server/Registrar Æ page 214 is in "dom1.com" and resolves to an IP
address "w.x.y.z", "dom2.com" resolves to "a.b.c.d"):
205
Alphabetical Reference
OBP
option
OBP
domain
Message
routed to
User input
User
p.kelly
@dom2.com
Enabled (Not set)
Disabled (Not set)
p.kelly
@dom2.com
w.x.y.z
a.b.c.d
w.x.y.z
w.x.y.z
w.x.y.z
p.kelly
@dom2.com
p.kelly
p.kelly
@dom1.com
p.kelly
Enabled dom2.com p.kelly
@dom2.com
Disabled dom2.com p.kelly
@dom1.com
p.kelly
@dom1.com
•
If you use an Outbound Proxy, you have also to configure the domain
name of the Outbound Proxy server Æ page 174.
•
•
The default setting for the Outbound Proxy flag is Off.
Editing by phone: Switch Editor Æ page 157.
Æ page 62
Æ page 115
Overview position on DSM
Enter the Position of the line in the MultiLine overview on the optiPoint dis-
play module.
Y User Manual
Æ page 128
Payload security allowed
Mark "Payload security allowed" as on to make sure you set up a secure
connection whenever possible.
Æ page 96
Æ page 144
PC Port Settings
•
“LAN port settings“ Æ page 194
206
Alphabetical Reference
Ping
•
reached by Æ IP or domain name.
•
•
For this, enter or select an Æ IP address or domain name as a test tar-
get (the connection to which you wish to test).
Value range table (for user specified IP):
Permitted values
Length max.
numeric (with DNS also alphanumeric)
15 digits (incl. dots)
(with DNS also 92 digits)
•
Editing by phone: IP Number Editor Æ page 159 and — if DNS is appli-
cable Æ page 41 — also Text Editor Æ page 155
Æ page 95
Æ page 139
Port Control
This parameters are needed for development only. The following options are
availabel:
•
Service Agent
–
•
•
•
•
TestInterface
Resource Sharing
SNMP Port
Web Server
– Enables/disables the Web interface for this phone
Æ page 99
Primary DNS IP address
•
Enter the Æ IP address of the Æ DNS server if not provided by
Æ DHCP dynamically (Æ DHCP IP assignment).
Value range table:
•
Permitted values
Length max.
numeric
15 digits (incl. dots)
•
Editing by phone: IP Number Editor Æ page 159.
Æ page 57 Æ page 114
QDC Address
Enter IP address of the Quality Data Collection Server. For more informa-
tion refer to HiPath QoS Data Collection V1.0 Interface Description.
Æ page 142
207
Alphabetical Reference
QDC Port
Enter port address of the Quality Data Collection Server. For more informa-
tion refer to HiPath QoS Data Collection V1.0 Interface Description.
Æ page 142
Quality of Service (QoS)
The QoS technology based on layer 2 and the two QoS technologies Diff-
serv and TOS/IP Precedence based on layer 3 are allowing the VoIP appli-
cation to request and receive predictable service levels in terms of:
•
•
•
data through put capacity (bandwidth)
latency variations (jitter)
and delay.
Please note that all these technologies are just marking packets which al-
low the network to classify and prioritize the packets accordingly. This
means that the network decides which QoS configuration (marking) will be
used and should be set in the endpoints. The default values are well known
recommendations.
Layer 2 / 802.1p
QoS on layer 2 is using 3 Bits in the 802.1q/p 4-Byte VLAN Tag which has
to be added in the Ethernet header..
The CoS (class of service) value can be set from 0 to 7. The value 7 is de-
scribing the highest priority and is reserved for network management. Val-
ue 5 is used for voice (RTP-streams) by default. Value 3 is used for signaling
by default.
Three Bits Used for CoS
(User Priority)
TAG
4 Bytes
PREAM. SFD DA SA
PT
DATA
FCS
Layer 3 / Diffserv
Diffserv is classifying traffic flows, like voice (RTP-streams) or signaling
messages into 2 per-Hop-Behavior groups:
1. Expedited Forwarded (EF referred to RFC 2598)
Expedited forwarded is used for voice (RTP-streams) by default.
•
•
•
High priority traffic to be handeled at the arrival rate
DSCP value: 1 0 1 1 1 0 (DSCP = Diffserv Codepoint)
Effectively creates a special low-latency path in the network
2. Assured Forwarding (AF referred to RFC 2597)
208
Alphabetical Reference
Assured forwarding is used for signaling messages by default (AF31) and
less stringent than EF in a multiple dropping system.
The AF values are containing two digits X and Y (AFXY), where X is describ-
ing the priority class and Y the drop level.
Four classes X are reserved for AFXY: AF1Y (High Priority), AF2Y, AF3Y and
AF4Y (Low Priority).
Three drop levels Y are reserved for AFXY: AFX1 (low drop level), AFX2 and
AFX3 (High drop level). In the case of low drop level, packets are buffered
over an extended period in the case of high drop level, packets are prompt-
ly rejected if they cannot be forwarded.
Standard IPV4: Three MSB Called IP Precedence
(DiffServ Uses Six MSB Bits)
Version
ToS
Len ID Offset TTL Proto FCS IP-SA IP-DA Data
Length 1 Byte
Layer 3 / IP Precedence (old recommendation, replaced by Diffserv)
IP Precedence is classifying traffic flows into 8 different precedence levels.
These 3 Bits are the same as the priority Bits from Diffserv. Value 5 (BIN:
101) is used for voice by default. And value 3 (BIN: 011) is used for signaling.
These values are already configured by configuring the DiffServ values.
If a routing partner can only work with one of the two standards (DiffServ
or IP precedence, for example an older router that only works with IP pre-
cedence), than the router can translate the ToS field accordingly. This can
be set for each PSTN peer or LAN interface.
QoS
Ethernet-
IP header
Header
DiffServ
Hex (8Bit)
Binary 6-Bit 8-Bit ToS Field
IEEE802.1p
Decimal
Drop level
Diffserv-
Codepoint
Priority
high med low versus IP Precedence
Binary Decimal
EF
101110
100110
100100
100010
011110
011100
011010
010110
010100
010010
001110
001100
001010
46
38
36
34
30
28
26
22
20
18
16
12
10
184
152
144
136
120
112
104
88
B8
98
90
88
78
70
68
58
50
48
38
30
28
very high
x
x
<->
<->
<->
<->
<->
<->
<->
<->
<->
<->
<->
<->
<->
101
100
100
100
011
011
011
010
010
010
001
001
001
101
100
100
100
011
011
011
010
010
010
001
001
001
5
4
4
4
3
3
3
2
2
2
1
1
1
AF 43
AF 42
AF 41
AF 33
AF 32
AF 31
AF 23
AF 22
AF 21
AF 13
AF 12
AF 11
high
medium
low
x
x
x
x
x
x
x
x
x
x
x
80
72
64
48
very low
40
Æ page 58 and Æ page 46
Æ page 117
209
Alphabetical Reference
RAM test
•
420 family S V7.0.
•
The results are displayed after the test.
Æ page 95
Æ page 139
Register by terminal name
•
If set to "On", the phone will send REGISTER messages which contain
the contents of the Terminal Name field Æ page 223. If set to "Off", the
the Terminal Number field Æ page 224.
•
Editing by phone: Switch Editor Æ page 157.
Æ page 61
Æ page 115
Registration LEDs
•
This option determines whether the line LEDs will be lit to show if they
have been registered successfully when the phone starts up. If set to
be On then as each line is successfully registered its LED will be set
ON.
Æ page 69
Æ page 123
210
Alphabetical Reference
Registration timer value
•
This field determines whether the phone sends an expires header in
the REGISTER messages that it sends, and if so, to what value it sets
it. The expires header in a REGISTER is a suggestion to the Registrar
server of how long it should be before the phones registration expires.
To stop its registration from expiring, the phone has to send another
REGISTER to the Registrar before its current one has expired. The ex-
pires value which the phone sends is only a suggestion - the actual val-
ue to be used will be supplied to the phone by the Registrar in the OK
message that it sends in response to the REGISTER. Normally this will
be the same as the value that the phone has suggested, but if the sug-
gested value is outside the Registrars range of acceptable values, then
it could be different.
•
•
The phone actually adds 60 seconds to the value that is puts into the
expires header, so that if the REGISTERs that it sends get delayed be-
cause of a congested network, they will still arrive at the Registrar be-
fore the registration expires.
As an example, if 10 seconds is entered as the Registration Timer val-
ue, the REGISTER messages that the phone sends will have an expires
header of 70 seconds (10 + 60). If 70 seconds is lower than the Regis-
trars lowest acceptable value, it will ignore the suggested value and
send back its lower limit value, e.g. 90 seconds. The phone will sub-
tract 60 seconds from this, and use that as the amount of time to wait
send out its next REGISTER.
•
•
header into the REGISTER messages that it sends - i.e. it will not make
any suggestion to the Registrar of how long it would like the registra-
tion to remain valid.
Value range table:
Permitted values
Range
alphanumeric
3600 seconds
Default value
•
Editing by phone: Number Editor Æ page 157.
Æ page 62 Æ page 115
Reservation Timer
Determines the timeframe for which a line remains reserved for a user
who is dialling; after this timeframe another user who’s phone is using the
same line can access the line.
Æ page 69
Æ page 123
Ringer Settings
•
See Alert indication Æ page 163.
211
Alphabetical Reference
Rollover type
The Rollover ring setting will be used if the Keyset is currently active in a
call when an incoming call arrives on a different line.
Selectable rollvover types are:
•
•
•
•
1=No ring
2=Alert ring
3=Standard ring
4=Alert beep
Æ page 69
Æ page 123
Rollover Volume
While you are active on one line of a keyset telephone, the rollover ringing
feature signals additional incoming calls on other lines. The volume can be
set from 1 to 5. For more information see operating manual.
Æ page 69
Æ page 123
ROM test
•
420 family S V7.0.
•
The results are displayed after the test.
Æ page 95
Æ page 139
RTP packet size
Use this function to define the RTP G711/G729 packet size. Options are:
•
•
•
Auto recognition
10 milliseconds
20 milliseconds
Æ page 93
Æ page 121
RTP Version
Shows the version of RTP of the optiPoint 410/420 family S V7.0.
Æ page 94
Secondary DNS IP address
See “Primary DNS IP address“.
212
Alphabetical Reference
Self Labelling keys test
Every dummy in the label is tested, whether he is writeable (only for opti-
Point 420).
Æ page 96
Æ page 140
Send Generic Traps to Management Center
Allows the user to control whether or not the phone sends generic (stan-
dardised) traps to the management center (see Æ page 219).
Æ page 121
Allows the user to control whether or not the phone sends QCD (Quality
Data Collection) traps to the management center (see Æ page 219).
Æ page 121
Short description
Is the line name in DSM line overview and call view. Can only be set by ad-
ministrator in web interface.
Æ page 128
Show focus
The Show focus option allows a Keyset to be set so that the LED of the
line that is currently being shown in the display flutters to identify it.
Æ page 69
Æ page 123
213
Alphabetical Reference
SIP addresses
•
Use this function to define the following IP addresses or host names.
IP address
SIP Server
Use
IP address or host name and port of the SIP proxy
server (Hipath 8000).
SIP Registrar This field is only used when the phone is in "Server"
routing mode Æ page 216. It contains the IP address
or host name and port of the registration server, to
which the phone will send REGISTER messages. Ei-
ther an IP address or a host name may be entered.
With an address entered in the SIP Registrar field,
the phone will register and be able to receive incom-
ing calls, but in order to make outgoing calls it is also
necessary to enter an address into the SIP Server
field (see above).
SIP Gateway IP address or host name and port of the SIP gate-
and Port
way. E.g. for a hardware box to phone directly into
the public network (conversion of SIP to TDM). SIP
SIP Port
messages.
RTP Base Port Access base IP port for RTP transport.
•
•
Value range table:
Permitted values
Length max.
numeric (with DNS also alphanumeric)
15 digits (incl. dots)
(with DNS also 92 digits)
Editing by phone: IP Number Editor Æ page 159 and if DNS is applica-
ble Æ page 41 also Text Editor Æ page 155.
Æ page 62
Æ page 115
SIP Auto answer
•
This setting controls whether or not alerting calls can obey any auto-an-
swer request signalled for the call. Automatic answering will only apply
to the primary line of a Keyset. Mark this option enabled/disabled.
When you dial a number using the CTI application while “Auto Answer”
is activated, the telephone automatically switches to handsfree mode.
If “Auto Answer” is deactivated, the telephone will ring first and you
must then press the loudspeaker key or lift the handset to dial the num-
ber and set up the connection to the other station.
•
Æ page 64
Æ page 116
214
Alphabetical Reference
SIP Auto reconnect
•
This setting controls whether or not a toggle (or alternate) between the
active call and held call can be signalled to the phone and be automat-
a Keyset. Mark this option enabled/disabled.
•
Use this option for placing a call on hold and for retrieving it again using
both a CTI application and the telephone.
Æ page 64
Æ page 116
SIP Beep on auto answer
•
This setting controls whether or not beeping is heard (via the current
audio path) when an alerting call is auto-answered. Mark this option en-
abled/disabled.
Æ page 64
Æ page 116
SIP Beep on auto reconnect
•
This setting controls whether or not beeping is heard (via the current
audio path) when a toggle (or alternate) between the active call and
held call occurs automatically. Mark this option enabled/disabled.
Æ page 64
SIP password
•
Value range table:
Permitted values
Length min.
alphanumeric
6 digits
Length max.
24 digits
•
SIP realm
•
•
•
This field displays the realm that the phone is registered in.
Authentication
Value range table:
Permitted values
Length max.
alphanumeric
92 digits
•
Editing by phone: Text Editor Æ page 155.
Æ page 62 Æ page 115
215
Alphabetical Reference
SIP routing
•
When "Server" is selected, the phone will send REGISTER messages
to the Registrar server, whose address is in the SIP Registrar field.
If "Gateway" is selected, the gateway address of e.g. a hardware box is
used to phone into the public network (direct conversion of SIP to
TDM). When The phone will not send REGISTER messages.
•
Routing type Use
Server
If a SIP proxy server is used.
Gateway
Æ page 62
Æ page 115
SIP server type
•
Select the according server type:
– HiQ8000
– Broadsoft
– Sylantro
– Other
Æ page 62
Æ page 115
SIP server validation
If this function is activated, a server certificate is requested and validated
during the HiPath 8000 registration.
Æ page 96
Æ page 144
SIP session timer value
•
Time value. This value is ignored if the SIP Session Timer is not en-
abled. The RFC standard defines a Minimum expiry time which is 90
Value range table:
•
Permitted values
Range
numeric
90 ... 3600 seconds (recommended: 1800)
3600 seconds
Dafault value
•
Editing by phone: Number Editor Æ page 157.
Æ page 62 Æ page 115
216
Alphabetical Reference
SIP session timer enabled
•
The phone supports the SIP draft ietf-sip-session-timer-08. For detailed
information relating to this draft please see http://www.ietf.org.
Session timers provide a basic keep-alive mechanism between 2 user
agents or phones. This mechanism can be useful to the endpoints con-
cerned or for stateful proxies to determine that a session is still alive.
This is achieved by the phone sending periodic re-INVITEs to keep the
negotiation mechanism defined in the above draft. If a re-INVITE is not
received before the interval passes, the session is considered termi-
nated. Both phones are supposed to terminate the call, and stateful
proxies can remove any state for the call.
•
•
•
This feature is sufficiently backward compatible such that only one end
of a call need understand the draft and implement the SIP extensions
for it to work.
Default value: Off.
This is because some server environments support their own mecha-
nism for auditing the health of a session (e.g. Broadsoft).
Editing by phone: Switch Editor Æ page 157.
Æ page 62
Æ page 115
SIP Signalling Version
•
Shows the version of SIP signalling of the optiPoint 410/
420 family S V7.0.
Æ page 94
SIP Stack Version
•
Shows the version of the SIP stack of the optiPoint 410/
420 family S V7.0.
Æ page 94
SIP Transport
•
Use this function to define the transport protocol.
Protocol
UDP
Use
Use Æ UDP for SIP messages.
Use Æ TCP for SIP messages.
TCP
TLS
Æ TLS requires the optiPoint 410/420 family S V7.0
to have a Root certificate.
Æ page 62
Æ page 115
217
Alphabetical Reference
SIP user ID
•
•
User name
Value range table:
Permitted values
Length max.
alphanumeric
92 digits
•
Editing by phone: Text Editor Æ page 155.
Æ page 62 Æ page 115
SNMP MIB2 errors
Lists the following packets:
•
•
•
•
Discarded inbound packets
Invalid inbound packets
Discarded outbount packets
Invalid outbound packets
Æ page 121
SNMP password
•
Specify the password that was defined in the Æ SNMP server as the
password for accessing this server.
•
Value range table:
Permitted values
Length max.
alphanumeric
24 digits
public
Default value
•
Editing by phone: Password Editor Æ page 158.
Æ page 92 Æ page 121
SNMP Queries Allowed
Allows the user to control whether or not the phone responds to Æ SNMP
queries received from an SNMP manager.
Æ page 121
218
•
If an Æ SNMP server exists in the network, enter the Æ IP address or
host name of this server (also called "Management Center").
Value range table:
•
Permitted values
Length max.
numeric (with DNS also alphanumeric)
15 digits (incl. dots)
(with DNS also 92 digits)
•
Editing by phone: IP Number Editor Æ page 159 and — if DNS is appli-
cable Æ page 41 — also Text Editor Æ page 155.
Æ page 92
Æ page 121
SNTP server address or DNS name
•
If an Æ SNTP server exists in the network, enter the Æ IP address or
host name of this server.
•
Value range table:
Permitted values
Length max.
numeric (with DNS also alphanumeric)
15 digits (incl. dots)
(with DNS also 92 digits)
•
Editing by phone: IP Number Editor Æ page 159 and — if DNS is appli-
cable Æ page 41 — also Text Editor Æ page 155.
Æ page 67
Æ page 120
Survivability Backup Address
IP address of the backup server. Has to be entered manually as it cannot
be retrieved via DHCP.
•
Value range table:
Permitted values
Length max.
15 digits (incl. dots)
Editing by phone: IP Number Editor Æ page 159.
Æ page 100 Æ page 147
Survivability Backup Port
The "Backup port" option displays the port number used for SIP communi-
cation with the backup proxy server port.
Æ page 100
Æ page 147
219
Alphabetical Reference
Survivability Backup Registration
the Backup proxy server as a SIP .Registrar. If the setting is 'On', the phone
tries to register its SIP address with the Backup proxy server.
Æ page 100
Æ page 147
Survivability Backup Registration Timer
The "Backup Reg Timer" option displays the duration of the SIP registration
requested by the phone when it registers with the backup proxy server.
Note. The phone only registers with the backup proxy if the "Backup regis-
tration" setting is 'On'.
Æ page 100
Æ page 147
Survivability Backup OBP
The "Backup OBP flag" indicates whether or not the Backup Proxy Server
is used as an outbound proxy.
Æ page 100
Survivability Backup Transport
to carry SIP messages to the Backup proxy server.
Options:
•
•
TCP
UDP
UDP is prepared.
Æ page 100
Æ page 147
System Name
•
See “Branding/Identity name“.
220
Alphabetical Reference
Terminal Hostname
•
This field ist provided with the E164 number but you can change it. En-
ter a new hostname for the telephone. The hostname is transmitted to
the DHCP server together with the MAC address while the telephone
registers at the DHCP server. The DHCP server sends an IP address to
the telephone; at the same time, it transmits this IP address together
with the host name to the DNS server, where this association is regis-
tered. Within the DNS server's range, the telephone can now be ad-
dressed using its host name.
•
•
If Mobility is unsing, the hostname is overwriten by the current E164
number of the Mobility user if the option "Use E164 as hostname" is
enabled. The new hostname can be used to open the WBM of the
phone in the browser.
DHCP has to be activated to enable this feature.
Scenarios for "Terminal Hostname" handling:
•
In the default state, the option "Use E164 as hostname" is activated and
the default host name set. If the E164 entry is input or modified, this
value is transferred to the "Terminal Hostname" field.
•
The terminal host name can be modified by the administrator, even if
the option "Use E164 as hostname" is activated. This modification is
possible both via the telephone menu and via the web interface.
Modification for a mobile user is only possible via DLS if the option
"Use E164 as hostname" is deactivated.
Once a value has been entered to the "Terminal Hostname" field, it is
no longer possible to set this field to ZERO, not even via DLS.
If a terminal host name is to be modified via DLS, the option "Use E164
as hostname" must be deactivated for this purpose.
•
•
•
•
If the option "Use E164 as hostname" is activated for a mobile user, the
E164 number of the mobile user is entered to the "Terminal Hostname"
field when the data is downloaded.
•
•
If the option "Use E164 as hostname" is deactivated for a mobile user,
the value in the "Terminal Hostname" field is not modified when the
data is downloaded. This can be useful when a device name is as-
signed to the IP address in the DNS, for example.
If the option "Use E164 as hostname" was deactivated for a basic user,
the value stored in the "Terminal Hostname" field is used when the data
is downloaded (e.g. device name).
221
Alphabetical Reference
If the option "Use E164 as hostname" was activated for a basic user, the
•
E164 number of the basic user is entered to the "Terminal Hostname"
field when data is downloaded.
Overview of the HostName handling on normal operation mode
action
FLAG
E-164
Host
Host
E-164 E-164 Host-
Remark
Name: Name Change
Change
Name
SET
N
FROM
TO
FROM
TO
1
Result
Change Hostame
Change E164 #
A
A
B
1
1
B
A
N
A
2
Change Hostame
Change E164 #
Y
Y
A
A
B
A
1
1
1
2
B
2
Overview of the HostName handling on Mobility operation mode
action
FLAG
E-164
Host
Name
E-164
Host
Name
E-164
HN
during
logon
Remark
SET
N
MOB
NULL
C
MOB
Basic
A
Basic Result
No change of host-
name, Phone will send
a HN to DLS for Mobile
user
Log on MOB user
Log on MOB user
3
3
2
2
A
A
N
A
No change of hostname
After mob logoff MOB-
HN = MOB-E164
Log on MOB user
Log on MOB user
Y
Y
NULL
C
3
3
2
2
2
2
3
C
Æ page 57
Æ page 114
222
Terminal IP address
•
Enter the Æ IP address for the optiPoint 410/420 family S V7.0 if not
provided by Æ DHCP dynamically (Æ DHCP IP assignment).
Value range table:
•
•
•
Permitted values
Length max.
numeric
15 digits (incl. dots)
•
Editing by phone: IP Number Editor Æ page 159.
Æ page 57 Æ page 114
Terminal mask
•
Enter the Æ Subnet Mask for the optiPoint 410/420 family S V7.0 if not
provided by Æ DHCP dynamically (Æ DHCP IP assignment).
If the value was assigned dynamically, it can only be read.
The change will only have effect if you restart the phone.
Value range table:
•
•
•
Permitted values
Length max.
numeric
15 digits (incl. dots)
•
Editing by phone: IP Number Editor Æ page 159.
Æ page 57 Æ page 114
Terminal name
•
The phone will send REGISTER messages containing the contents of
this parameter, but only when the Register by Name field Æ page 210
is set to "On" and the SIP Routing field Æ page 216 is set to "Server".
Whether this parameter is used, depends on the configuration of the
registrar server.
•
•
Value range table:
Permitted values
Length max.
alphanumeric
92 digits
•
Editing by phone: Text Editor Æ page 155.
Æ page 61 Æ page 115
223
Alphabetical Reference
Terminal number
•
The phone will send REGISTER messages containing the contents of
is set to "Off" and the SIP Routing field Æ page 216 is set to "Server".
Whether this parameter is used, depends on the configuration of the
registrar server.
•
•
Value range table:
Permitted values
Length min.
numeric
1 digit
Length max.
20 digits
•
Editing by phone: Number Editor Æ page 157.
Æ page 61 Æ page 115
Terminating line preference
Terminating Line selection – provides connection of the phone to one of
the lines appearing on it, on an automatic basis when calls are alerting or
ringing (audible) and the user goes off-hook. There are five terminating op-
tions.
A Keyset is assigned one of the following preferences.
•
•
•
Ringing Line Preference – A line in the ringing state is selected for ter-
minating calls. In the case of multiple lines, lines shall be selected on a
first-in, first-out basis.
Ringing Line Preference with prime line preferred – Same as Ring-
ing Line Preference, but if the prime line is ringing at any time it is sig-
naled and selected before calls on secondary lines.
Incoming Line Preference – In the case of multiple lines alerting or
ringing on a device, an incoming line is selected based on its ringing as-
signment. Ringing lines are selected on a first-in, first-out basis first,
then alerting (visual only) lines are selected on a first-in, first-out basis.
Incoming Line Preference with prime line preferred – Same as In-
coming Line Preference, but if the prime line is ringing at any time it is
signaled and selected before calls on secondary lines. Prime line must
have ringing arrangement.
•
•
No (Terminating) Line Preference – A line key must be pre-selected
or post-selected each time the user elects to answer a call.
Select the according terminating line preference:
– Ringing
– Incoming
– Incoming PLP
– Ringing PLP
– None
See also Originating line preference on Æ page 204.
Æ page 69
Æ page 123
224
Alphabetical Reference
Time zone offset
•
•
•
The specification describes the shift in hours corresponding to the time
Make an entry only if an Æ SNTP server provides time zone informa-
tion.
Value range table:
Permitted values
min.
numeric
-12
max.
+12
Default value
•
Editing by phone: Offset Editor Æ page 161.
Æ page 67 Æ page 120
Timer High Priority
Set the delay in seconds after the last high priority item change before sav-
ing the changes to the DLS.
•
•
Vaulue range: 0 to 999
Æ page 102
Æ page 134
Timer Medium Priority
Set the delay in seconds after the last medium priority item change before
saving the changes to the DLS. Used in confjunction with the Medium Pri-
oity peg count threshold.
•
•
Timeout before saving medium priority user data
The value has to be a number in the range 1 to 999
Æ page 102
Æ page 134
Transaction timer
The Transaction Timer sets the amount of time that the phone will wait for
a response to any SIP request that it sends. The time value is in millisec-
onds and the user can enter any value between 3000 and 32000. The de-
fault value is 32000 milliseconds.
Æ page 66
Æ page 115
225
Alphabetical Reference
Transfer on hangup
1. If ”Transfer on hangup = no”, the action is depending on the direction
of the involved calls:
1.st call
2nd. call
action
Incoming
Incoming
the active call is released, the held call
is re-presented.
outgoing
incoming
the active call is released, the held call
is re-presented
Incoming
outgoing
outgoing
outgoing
the calls are joined
the calls are joined
2. If ”Transfer on hangup = yes”, two calls can be connected by releasing
the handset
•
•
transfer (blind, ringing, attended)
The ”Transfer on hangup” option does not control the availability of the
”Join” option provided by the local phone menu. For example, if
”Transfer on hangup = no”, then it is possible to connect one active and
one held call by selecting the ”join” via optiGuide. Note that ”Join” is
only offerered for two incoming calls – otherwise it is called ”Complete
Transfer”.
•
be ”on”.
The adminstration option is controlled via DLS
Æ page 64 Æ page 116
Transfer on Ringing
If this function is active, a consultation can be transferred after you have
dialled the third participant’s number, but before the third party has an-
swered the call.
Æ page 64
Æ page 116
Unauthorised Logoff Trap
Determines wheter or not the phone sends an Æ SNMP trap whenever
the DLS notifies the Phone of an unauthorised logoff attempt.
Æ page 102 or
Æ page 134 or Æ page 121
226
Alphabetical Reference
Upload Configuration
•
Use this function to save (back up) an optiPoint 410/420 family S V7.0
configuration on the Æ FTP server.
•
The following parameters must be set before the upload operation:
– Æ Download server IP address or DNS name, Æ FTP path,
Æ Configuration download filename
– Æ FTP account name
– Æ FTP username, Æ FTP password
Æ page 76
Æ page 138
Upload/Download Status
Shows the status of the following downloads with the date of the last
transfer:
•
•
•
•
•
•
•
•
Application file download
Configuration file download
Configuration file upload
Hold music file download
System configuration download
Phone configuration download
Personal directory import
Personal directory export
Æ page 91
Æ page 113
Use deployment service (DLS)
Allows the administrator to manually set the download mechanism to be
the deployment service (DLS).
Æ page 88
Æ page 135
Use dynamic hostname concept
This option is to be considered in combination with the entry in the "Termi-
nal Hostname" field. Further information is provided on Æ page 221.
Æ page 57
Æ page 114
227
Alphabetical Reference
Use secure/non-secure configuration download
Allows the administrator to manually set the configuration download
mechanism to be secure (HTTPS) or non-secure (FTP).
Æ page 88
Æ page 135
Versions Info
•
•
Displays some telephone versions like:
– Application version
– SIP signalling version
– RTP version
– Web content
ware. The others relate to versions of internal software components.
Æ page 91
Æ page 113
VLAN discovery method
•
Can be defined only if the Æ Layer 2 support is activated (Æ Quality of
Service (QoS)).
•
Use this function to define the location from where the Æ Manual
VLAN identifier should be fetched, if Æ VLAN is used.
Manual
DHCP
The ID entered in Æ Manual VLAN identifier is used.
If a Æ DHCP server is used, then the ID delivered by
this server is applied.
Æ page 59
Voicemail number
•
•
The number of where your voice mail server is located.
Value range table:
Permitted values
Length max.
numeric
20 digits
•
Editing by phone: Number Editor Æ page 157.
Æ page 66 Æ page 115
228
Alphabetical Reference
WAP Connection Type/mode
•
Choose the protocol over which the data transfer should take place for
Æ page 81
Æ page 137
WAP proxy Password
Allows the user password on the WAP server to be changed.
.
Æ page 81
WAP Server Address
•
•
•
Standard address Æ page 243.
IP editor in optiPoint 410/420 Æ page 159.
Æ page 81
Æ page 137
WAP Server Port Number
•
If a Æ WAP server exists, enter the Æ Port number for communication
with this server here.
•
•
Standard value .Æ page 243.
Number editor in optiPoint 410/420 Æ page 157.
Æ page 81
Æ page 137
WAP proxy Username
Allows the username on the WAP Server to be specified
.
Æ page 81
Æ page 137
229
Alphabetical Reference
Abbreviations and Specialized Terms
You will find more information in the relevant literature on the Network
Technology and Æ VoIP.
DHCP
Abbreviation for "Dynamic Host Configuration Protocol".
The DHCP is an Ethernet protocol that allows for the automatic configura-
tion of IP based endpoints. Additional information see Æ page 38.
DNS
Abbreviation for "Domain Name System".
Additional information see Æ page 41.
DTMF
Abbreviation for "Dual Tone Multi Frequence".
DLS
plication that provides an integrated solution for the customers and the
service personal to administer workpoints (that are optiClients and opti-
Point devices) in HiPath- and non-HiPath networks
EAP
Extensible Authentication Protocol
FTP
Abbreviation for "File Transfer Protocol".
Is used for transferring files in networks, e.g., to update telephone soft-
ware (Æ Download Application).
G.711
width of 64 kbit/s.
G.722
The G.722 recommendation describes ADPCM coding with a sub-band.
The bandwidth for the sub-band is 7 kHz at a sampling rate of 16 kHz. The
transfer rate is 64 kbps, voice quality has a MOS rating of 4.5 which is quite
high.
G.723
Audio protocol for compressed voice transmission. The quality is worse
than in Æ G.711 and Æ G.729. Requires a bandwidth of about 6 kbit/s.
230
Alphabetical Reference
G.729
Audio protocol for compressed voice transmission. The quality is worse
than in Æ G.711 and better than in Æ G.723. Uses a bandwidth of about 8
kbit/s.
Gateway
Mediation components between two different network types, e.g., Æ IP
network and ISDN network.
HTTP
Abbreviation for "Hypertext Transfer Protocol".
Protocol for the transfer of data in Æ IP networks.
IP
Abbreviation for "Internet Protokoll".
IP address
Also called "Æ IP" in short. The unique address of a terminal device in the
network. It consists of four number blocks of 0 to 255 each, separated by
a point. To simplify the notation, voice names can be released from a
Æ DNS into the IP addresses.
Jitter
Runtime fluctuations in data transmission in Æ IP networks.
LAN
Abbreviation for "Local Area Network".
Layer 2
nd
2
layer (Data Link Layer) of the 7-layer OSI model for describing data
transmission interfaces.
Layer 3
rd
3
layer (Network Layer) of the 7-layer OSI model for describing the data
transmission interfaces.
LCD
Abbreviation for "Liquid
Crystal Display".
Display of numbers, text or graphics with the help of liquid crystal technology.
231
Alphabetical Reference
LDAP
Abbreviation for "Lightweight Directory Access Protocol".
Simplified protocol for accessing standardized directory systems, e.g., a
company telephone directory.
LED
Abbreviation for "Light Emitting Diode".
Cold light illumination in different colours at low power consumption.
MAC
Abbreviation for "Medium Access Control Address".
A 48-bit address with the help of which a terminal device (e.g., Æ IP tele-
phone or Network card) identifies itself uniquely in a network all over the
world.
MIB
Abbreviation for "Management Information Base".
functions in a network.
PBX
Abbreviation for "Private Branch eXchange".
Private telephone system that connects the different internal devices to
the ISDN network
PING
Abbreviation for "Packet Internet Groper".
A program to test whether a connection can be made to a defined
Æ IP target. Data is sent to the target and returned from there during the
test. The result of the test displays the success / failure of the transmission
and possible additional information such as the transmission time.
PoL
Abbreviation for "Power over LAN".
Port
Ports are used in Æ IP networks to permit several communication connec-
tions simultaneously. Different services often have different port numbers.
QoS
Abbreviation für „Quality of Service".
Additional information see Æ page 46.
232
Alphabetical Reference
RTCP
Abbreviation for "Realtime Transport Control Protocol".
RTP
Abbreviation for "Realtime Transport Protocol".
RAM
Abbreviation for "Random Access Memory".
Memory with read / write access.
ROM
Abbreviation for "Read Only Memory".
Memory with read only access.
SDP
Abbreviation for "Session Description Protocol ".
SIP
Abbreviation for "Session Initiation Protocol".
Protocol standard for initialising calls in Æ IP networks. Additional informa-
tion see Æ page 34.
SNMP
Abbreviation for "Simple Network Management Protocol".
The protocol is used for communication with servers that takeover net-
work management functions. This includes for example, protocolling er-
rors that occur in network components (SNMPTrap). Additional information
see Æ page 43.
SNTP
Abbreviation for "Simple Network Time Protocol".
The protocol is used between timeservers and terminal devices of a net-
work to synchronize the time of the terminal device. Additional information
see Æ page 43.
SRTP
The Secure Real-time Transport Protocol is a profile of the Real-time Trans-
port Protocol (RTP), which can provide confidentiality, message authenti-
cation, and replay protection to the RTP traffic and to the control traffic for
RTP, the Real-time Transport Control Protocol (RTCP). More Information
233
Alphabetical Reference
Subnet Mask
Classifies networks in A-, B- and C networks. Each class has a subnet
mask that demasks the relevant bits. 255.0.0.0 for Class A, 255.255.0.0 for
Class B and 255.255.255.0 for Class C. In a Class C network, for instance,
there are 254 Æ IP addresses.
Switch
Network device that selects a path or circuit for sending data to its next
destination. A switch may also include a router function.
TCP
Abbreviation for "Transmission Control Protocol".
TLS
Abbreviation for "Transport Layer Security".
This protocol ensures privacy between communicating applications.
UDP
Abbreviation for "User Datagram Protocol".
VLAN
Abbreviation for "Virtual Local Area Network".
Additional information see Æ page 44.
VoIP
Abbreviation for "Voice over IP".
E.g., voice transmission through Æ IP technology.
WAP
Abbreviation for "Wireless Application Protocol".
Synonym for graphical applications on mobile telephones, organizers and
other suitable terminal devices, transferred in accordance with the proto-
col by the same name.
WSP
Abbreviation for "Wireless Session Protocol".
Protocol for transferring data to Æ WAP-enabled terminal devices.
234
Troubleshooting
Troubleshooting
General Troubleshooting Tips
The suggestions in this section are general troubleshooting tips.
•
If using a Æ DHCP server, make sure that it is operating correctly. The
DHCP server should show an incoming request from the Æ MAC ad-
dress listed on the product label.
•
•
If you do not see the idle menu after you connect the Ethernet cable,
If you do not hear a dial tone, make sure that the telephone-handset
line cord is plugged into the IP Phone port. Also make sure that the ap-
propriate Ethernet cable (crossover or straight-through) is used, and
that all cable connections are secure.
•
•
A fast-busy tone indicates that the number you called is not valid or that
external circuits are busy. Verify the number or try your call again later.
If you place a call to another IP telephone, hear ringback, and the called
party answers but you cannot hear the speaker’s voice ("Incompatible
terminal"), verify that the optiPoint 410/420 family S V7.0 and the other
IP telephone support at least one common audio codec Æ page 165.
In some cases it can be useful if you perform a update of the phone’s
software Æ page 74.
•
Fault Finding
This section provides guidance of identifying the source of a problem
which is affecting the phones ability to function correctly. The user display
can provide some basic information which helps this process.
A description of the various faults that are displayed and possible actions
are described below.
Display reported faults
No Network
•
Ensure that the network hub or switch that the phone’s is connected
to is turned on and that the Hub/Switch port the phone is connected to
is active and correctly configured.
•
Try using a different network cable.
235
Troubleshooting
No DHCP Server
•
Ensure that the phone’s DHCP setting is correctly configured
Æ page 175.
•
Check the phone’s VLAN ID is correct Æ page 203. If the phone’s VLAN
is provided by DHCP check that the phone successfully discovers a
VLAN on start-up.
•
•
Ensure that the DHCP server is on the same VLAN as the phone.
Confirm the L2 QoS settings are correctly configured Æ page 193 and
match those configured in network components.
enough free leases.
Check the configuration of the network switch’s port which the phone
is connected to. If the network is using VLANs ensure that the switch’s
•
•
No Server Set
•
Ensure that the both the SIP Server and SIP Registrar addresses are
correctly configured Æ page 214.
No Registrar Set
•
Ensure that the SIP Registrar address is correctly configured
Æ page 214.
No Sip Gateway Set
•
Ensure that the SIP Gateway address is correctly configured
Æ page 214.
No Name Set
•
•
Ensure that the Terminal Name is correctly configured Æ page 223.
Ensure that the "Register By Name" setting Æ page 210 is correct. This
should be "On" if the phone is using the Terminal name and "Off" if the
phone is using the Terminal Number.
No Terminal address set
•
•
Ensure that the Terminal Number is correctly configured.
Ensure that the Register By Name setting is correct. This should be
"On" if the phone is using the Terminal Name and "Off" if the phone is
using the Terminal Number.
No SIP Password
Ensure that the SIP Password is correctly configured Æ page 215.
•
236
Troubleshooting
No Server…
•
Ensure that the Server/ Registrar addresses are correctly configured
Æ page 214 and can be pinged Æ page 207 – do not attempt to ping
domain names used when configuring the phone for DNS-SRV.
as host names see Æ page 242.
•
•
Ensure that the phone is displaying the same time as the SIP Server. If
not see Æ page 242.
Ensure that the "Register By Name" setting Æ page 210 is correct. This
should be "On" if the phone is using the Terminal Name and "Off" if the
•
Ensure that the Terminal Name Æ page 223 or Number Æ page 224
(depending on the "Register By Name" setting) is the same as that held
by the SIP Server.
•
•
Ensure that the Outbound Proxy setting is correctly configured
Æ page 205. If the Outbound Proxy setting is On, the Default OBP Do-
main should be correctly configured Æ page 174.
Status Reporting Error
•
The most likely cause of this problem is that the phone can not contact
Authentication Failure or Password Error
•
Check SIP Username Æ page 218, SIP Password Æ page 215 and SIP
Realm Æ page 215 against information held in SIP Server.
Ensure the correct time and date is displayed by the phone.
•
Terminal Incompatible" whenever call is attempted
To avoid compatibility problems try the following:
•
Ensure that all IP endpoints in your system, including SIP Gateways,
are using compatible codec Æ page 165 and/or compression
Æ page 170 settings. If problems persist configure all endpoints to
G.711 speech with no Silence Suppression Æ page 188.
Use packet size "Auto" for RTP Æ page 212.
•
237
Troubleshooting
No memory after a Software Update
In some cases "No memory" is displayed after an application download
Æ page 138.
•
•
Restart the phone Æ page 144 to free up memory.
Perform the software update again.
If "No memory" is still displayed:
•
•
•
Save the current configuration Æ page 76.
Restore the factory settings Æ page 98.
Re-enter the minimal set of IP Æ page 48 and FTP Æ page 75 param-
eters.
•
•
Perform the software update again.
Restore the saved configuration Æ page 76.
Security
Payload not Encrypted
The payload between two optiPoints is not encrypted (no lock displayed on
the screen).
1. Check whether the phones have the current time. The use of a time
server is recommended for this.
2. Check whether the phones use TLS as transport protocol.
TLS Authentication Failed
"TLS Authentication failed" is displayed on the screen. A possible cause is
that "SIP server validation" is activated but no certificate is installed on the
phone.
No Registration with Line Keys
A line key does not register when digest authentication is activated
The reason for this is that realm ID is required to be registered with the line
key from V7.
238
Troubleshooting
Error Messages optiPoint 410 entry
The LEDs flash till you switch to the Administration Mode Æ page 54.
LEDs on the No IP address
phone:
The DHCP server cannot assign a terminal IP address Æ page 53
Code 1).
Possible solution
Check the DHCP server.
Terminal Mask not assigned
The DHCP server has failed to assign a Terminal Mask Æ page 53
(Code 2).
Possible solution
Check the DHCP server.
No Default Route
The DHCP server cannot assign a default route Æ page 53 (Code 3).
Possible solution
Check the DHCP server.
No IP Address is set
The DHCP IP assignment Æ page 54 is switched off and no terminal IP ad-
dress is configured (Code 4).
Possible solution
Activate the DHCP IP assignment Æ page 54.
Enter the terminal IP adress Æ page 54.
239
Troubleshooting
No terminal Mask is set
The DHCP IP assignment Æ page 54 is switched off and no terminal Mask
is configured (Code 5).
Possible solution
Enter the terminal Mask Æ page 54.
No Default Route is set
The DHCP IP assignment Æ page 54 is switched off and no default route
is configured (Code 6).
Possible solution
Activate the DHCP IP assignment Æ page 54.
Enter the default route Æ page 54.
Subscriber identity not set
The subscriber identity (number or name) is not configured (Code 7).
Possible solution
Enter number or/and name Æ page 115.
No network
The telephone cannot find the network (Code 8).
Possible solution
Check the network cable.
SIP Server address not set
The DHCP setting is switched off an a SIP server has not been configured
(Code 9).
Possible solution
Configure SIP server address Æ page 115.
240
Troubleshooting
SIP Server not responding
The SIP Server Address has been set but the SIP server is not responding
(Code 10).
Possible solution
Check SIP realm (Æ page 115).
SIP registration error
The SIP server/proxy has rejected registration of the phone (Code 11).
Possible solution
Check SIP user ID and password (Æ page 115).
241
Troubleshooting
Common problems
Phone Fails to Display Correct time and Date
•
Ensure that the optiPoint 410/420 family S V7.0 phone’s time zone is
correct Æ page 225. If the time zone is incorrect and can not be edited
configuration of the DHCP server which is supplying the phone’s IP ad-
dress.
•
•
•
Check that the phone’s Daylight Savings configuration is correct
Æ page 174.
SNTP Address is correct and can be pinged Æ page 207. If the SNTP
Ensure that the SNTP Server the phone is configured to is displaying
the correct time.
Phone Can Not Contact Host Names
•
Ensure that the “DNS Domain Name” is correctly configured
Æ page 182.
•
Ensure that the “Prim DNS IP addr” is correctly configured
Æ page 207 and can be pinged Æ page 207.
Poor Speech Quality
•
sider the implementing VLANs Æ page 203 and QoS Æ page 208.
Ensure that all IP endpoints in your system, including SIP Gateways,
are using compatible Speech Codec settings to avoid Duplex Miss-
match Æ page 165.
•
•
Ensure that the Room Character is correctly configured for the type of
room the phone is located in (see User Manual, chapter "Room Charac-
ter").
Display sticks at “Calling..” whenever call is attempted
•
The most likely cause of this problem is that the phone can not contact
the SIP Server. Ensure that the SIP Server is active and can be pinged
by the phone Æ page 207.
242
Phone Configurations
Phone Configurations
This section identifies the configuration settings to allow the phone to op-
erate in various system environments these include for example:
•
•
•
HiQ8000
Broadsoft
Sylantro
This configuration is a common one dealing with settings generic to all sys-
tems. System specific ones follow.
Common Configuration (Factory Defaults)
Function
standard value
Administration password
123456
Password Editor Æ page 158
*
Application DL filename
ipphone.app
Audio mode
G711 Preference
Configuration DL filename
Default route
on
DHCP IP assign
LAN Port Setting
Auto
PC Port Setting
Auto
VLAN Discovery
DHCP
0.0.0.0
DL server IP address
Domain name
FTP account name
guest
FTP password
123abc
Password Editor Æ page 158
FTP path
null
FTP username
Gatekeepers
Gateway
guest
0.0.0.0
0.0.0.0
MoHFile
0.0.0.0 (all)
normal
G729
Hold music filename
IP routing
Jitter buffer
Compression
G711 Silence
Off
Language
English
0.0.0.0
LDAP server address
243
Phone Configurations
Function
standard value
LDAP server port
National Dial Prefix
QoS L2/L3
389
0
Off/Off
SNMP password
Password Editor Æ page 158
SNMP trap ID address
SNTP IP address
Terminal IP address
Terminal mask
0.0.0.0
0.0.0.0
0.0.0.0
0.0.0.0
3
Time to live
Time zone offset
+0
User password
null
Password Editor Æ page 158
WAP mode
HTTP
0.0.0.0
9200
WAP server address
WAP server port
*
Filename is postfixed by a letter a, b, c or d for the various language packages.
244
Conformity ..................................................... 4
Index
A
Abbreviations ............................................ 230
Action on submit ...................................... 162
Administration menu
D
Default domain name ..............................174
Default Route ........................................ 54
Overview ............................................... 148
Administrator password ......................... 163
Alert indication .......................................... 163
Append codes .......................................... 164
Application
Software download ............................... 76
Application software
Download
Configuration .........................................183
IP address DNS name .........................183
Music on hold .......................................183
DSS
Update ..................................................... 74
Audio loop test ......................................... 165
Audio mode ............................................... 165
B
Branding .................................................... 168
C
Compression encoding ........................... 170
Configuration
Administrator password ........................ 99
Environment depending ...................... 243
LAN ports ................................................ 60
Miscellaneous ......................................... 66
Network addresses ............................... 57
Quality of service ................................... 58
Reset music on hold .............................. 92
Restore factory settings ....................... 98
Ringer ....................................................... 94
SIP parameter ......................................... 62
SNMP ....................................................... 92
Software update ..................................... 74
Speech parameter .................................. 93
Status of transferred files ..................... 91
Address of Record ...............................184
Password ...............................................185
Realm .....................................................184
245
Index
E
Editors ........................................................ 155
Emergency number ................................. 185
Error Messages ...................................239
Errors
Java program filename ............................ 192
Key fields, labeling ..................................... 26
Dialling ...................................................... 28
Programmable .................................. 26, 29
Fixing ...................................................... 235
Explanations to specialized terms ......... 230
F
Fault Finding ............................................. 235
Feature toggle .......................................... 186
FTP
Account name ...................................... 187
Password ............................................... 187
Path ........................................................ 188
Server requirements .............................. 75
Username .............................................. 188
Function key ............................................. 188
Function keys ............................................. 29
programmable ........................................ 25
L
Last restart .......................................... 97, 194
Layer 3 signalling ..................................... 193
LDAP
G
LDAP template ......................................... 195
Address of Record ............................... 199
Primary line ............................................ 201
Realm ..................................................... 201
Ring ......................................................... 201
User ID ........................................... 185, 201
Line key operation mode ........................ 197
Line monitor .............................................. 198
Location of the Telephone .......................... 3
G.711 Silence Suppression .................... 188
G711
Codecs ................................................... 165
Silence suppression ............................. 188
G723
Codecs ................................................... 165
G729
H
Hold music download filename ............. 189
I
Identity name ............................................ 168
Interfaces for administration .................... 47
Invalid in-/outbound packets .................. 191
IP Number Editor ..................................... 159
IP routing ................................................... 191
246
Routing
M
IP .............................................................191
Overview ................................................. 44
Version ...................................................212
MAC address ............................................ 202
Maintenance of the phone ......................... 3
Melody/Tone Editor ................................. 161
Message Waiting IP address ................. 203
Microphone ................................................. 25
Mini switch .................................................. 22
Music on hold
Reset to ................................................... 92
SIP
Auto answer ..........................................214
Overview ................................................. 34
N
O
OBP domain .............................................. 205
Offset Editor ............................................. 161
Originating line preference ..................... 204
Outbound proxy ....................................... 205
P
Password Editor ....................................... 158
Ping ............................................................. 207
Programmable keys ................................... 29
Q
QoS (Quality of Service)
Overview ................................................. 46
DNS name .............................................219
IP address ..............................................219
Overview ................................................. 43
Software download .............................74, 76
Specialized terms .....................................230
Switch Editor ............................................157
Symbols in the manual .............................. 16
System description ..................................168
System name ............................................168
R
RAM test ................................................... 210
Register by name ..................................... 210
Registration LEDs .................................... 210
Registration procedure .............................. 37
Registration timer value .......................... 211
Rollover type ............................................. 212
Rollover Volume ....................................... 212
ROM test ................................................... 212
247
Index
T
Telephone
Upload/download status ......................... 227
Call features ............................................ 32
Capabilities .............................................. 31
Location ..................................................... 3
Protocols .................................................. 31
Registration ............................................. 37
Special configurations ......................... 243
Terminal
Phone information .................................. 94
VLAN
Discovery method ................................ 228
IP address .............................................. 223
Terminal details
Register by terminal name ................. 210
Terminal Mask .......................................54
Testing
Perform tests .......................................... 95
Ping ......................................................... 207
RAM ....................................................... 210
ROM ....................................................... 212
Text Editor ................................................. 155
Time ........................................................... 173
Time configuration ..................................... 67
Time zone offset ...................................... 225
Tips ............................................................. 235
Transferring files ........................................ 74
Troubleshooting ....................................... 235
Administration interface ........................ 47
Connection establishing ...................... 109
248
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