Radio Shack Tad 1029 User Manual

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Cat. No. 43-789  
OWNER’S MANUAL  
Please read before using this equipment.  
TAD-1029  
Digital Answering System  
with 25-Channel Cordless Telephone  
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ANSWER  
— lets you turn the  
— lets you connect an  
Headset Jack  
Button  
TAD on or off without disconnecting it.  
optional headset (available at your local  
RadioShack store) for hands-free con-  
venience.  
— stops re-  
Phone Pick-Up Detection  
cording when you pick up any phone on  
the same line as the TAD.  
— lets you  
Hearing Aid Compatible  
use this telephone with hearing aids that  
have a T (telephone) switch.  
Telephone Features  
This telephone device has been tested  
and found to comply with all applicable  
UL and FCC standards.  
— the TAD-1029 finds a  
25 Channels  
clear channel every time you make or  
receive a call. You can also manually  
change channels during a call.  
: To prevent fire or shock  
hazard, do not expose this product  
to rain or moisture.  
Warning  
Security Access-Protection Code  
helps prevent other cordless phones  
from using your phone line while the  
handset is off the base.  
CAUTION  
— lets you  
store up to 9 numbers in memory for  
easy dialing.  
9-Number Memory Dialing  
RISK OF ELECTRIC SHOCK.  
!
DO NOT OPEN.  
: TO REDUCE THE RISK OF  
CAUTION  
ELECTRIC SHOCK, DO NOT REMOVE  
COVER OR BACK. NO USER-SERVICE-  
ABLE PARTS INSIDE. REFER SERVIC-  
ING TO QUALIFIED PERSONNEL.  
Two-Way Intercom/Paging System  
lets you send a signal from the base to  
the handset, or from the handset to the  
base, so you can page someone or eas-  
ily locate the handset when it is away  
from the base. If someone answers, you  
can use the TAD-1029 as a two-way in-  
tercom.  
This symbol is intended to alert you to  
the presence of uninsulated danger-  
ous voltage within the product’s enclo-  
sure that might be of sufficient  
magnitude to constitute a risk of elec-  
tric shock. Do not open the product’s  
case.  
— lets you quickly dial the last  
Redial  
number dialed.  
This symbol is intended to inform you  
that important operating and mainte-  
nance instructions are included in the  
literature accompanying this product.  
!
— sends an electronic switch-  
hook signal for use with special phone  
services such as Call Waiting.  
Flash  
— lets you use  
Tone or Pulse Dialing  
your phone with either type of dialing.  
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We recommend you record the TAD’s  
serial number here. The number is on  
the bottom of the base.  
FCC STATEMENT  
Your TAD-1029 complies with Part 68 of  
FCC Rules. You must, upon request,  
provide the FCC Registration Number  
and the REN to your phone company.  
These numbers are on the label on the  
back of the base.  
Serial Number ________________  
Important: Cordless phones such as  
this one require AC power to operate.  
When AC power is off, you cannot dial  
out or receive incoming calls using your  
TAD-1029. For this reason, the TAD-  
1029 should not be your only telephone.  
To be safe, you should also have a  
phone that does not require AC power to  
operate (not a cordless phone) so you  
can still make and receive calls if there  
is an AC power failure.  
You must not connect your phone to any  
of the following:  
• coin-operated systems  
• party-line systems  
• most electronic key phone systems  
Note: Your telephone operates on stan-  
dard radio frequencies, as allocated by  
the FCC. Even though the security  
access-protection code prevents unau-  
thorized use of your phone line, it is pos-  
sible for other radio units operating on  
similar frequencies within a certain area  
to unintentionally intercept your conver-  
sations and/or cause interference. This  
lack of privacy can occur with any cord-  
less phone.  
READ THIS BEFORE  
INSTALLATION  
Your TAD-1029 conforms to federal reg-  
ulations, and you can connect it to most  
telephone lines. However, each device  
you connect to the telephone line draws  
power from the telephone line. We refer  
to this power draw as the device’s ringer  
equivalence number, or REN. The REN  
is on the label on the back of the base.  
If you are using more than one phone or  
other device on the line, add up all the  
RENs. If the total is more than five, your  
phone might not ring and your answer-  
ing system might not answer. In rural ar-  
eas, a total REN of three might impair  
ringer operation. If ringer operation is  
impaired, remove a device from the line.  
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CONTENTS  
Preparation .............................................................................................................. 7  
Selecting a Location ........................................................................................... 7  
Installing the Phone ............................................................................................ 7  
Placing the Base on a Desk Top .................................................................. 7  
Mounting the Base on a Wall Plate .............................................................. 8  
Mounting the Base Directly on the Wall ..................................................... 10  
Installing Backup Batteries ............................................................................... 12  
Installing the Handset’s Antenna ...................................................................... 12  
Connecting and Charging the Handset Battery Pack ....................................... 13  
Setting the Dialing Mode .................................................................................. 14  
Turning the Ringers Off or On .......................................................................... 15  
Setting the Number of Rings ............................................................................ 15  
Setting the Day and Time ................................................................................. 15  
With the Handset ....................................................................................... 15  
With the Base ............................................................................................ 16  
Telephone Operation ............................................................................................ 17  
Making and Receiving a Call ............................................................................ 17  
Setting the Handset’s Volume .......................................................................... 17  
Changing the Channel ...................................................................................... 17  
Using Redial ..................................................................................................... 18  
Using Flash ...................................................................................................... 18  
Using Tone Services on a Pulse Line ............................................................... 18  
Using Page/Intercom ........................................................................................ 19  
Memory Dialing ................................................................................................ 19  
Storing a Number in Memory ..................................................................... 19  
Entering a Pause ....................................................................................... 20  
Dialing a Stored Number ........................................................................... 20  
Chain-Dialing Service Numbers ................................................................. 20  
Testing Stored Emergency Numbers ......................................................... 20  
Using an Optional Headset .............................................................................. 21  
TAD Operation ....................................................................................................... 22  
Setting the TAD to Answer Calls ...................................................................... 22  
Using the Mailboxes ......................................................................................... 22  
Recording an Outgoing Message ..................................................................... 22  
Using the Handset ..................................................................................... 23  
Using the Base .......................................................................................... 23  
Deleting an Outgoing Message ................................................................. 23  
Using the Announce-Only Feature ................................................................... 24  
Screening Calls ................................................................................................ 24  
Adjusting the TAD’s Volume ............................................................................. 24  
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Recording Incoming Messages ........................................................................ 25  
Recording a Memo ........................................................................................... 25  
Using the Handset ..................................................................................... 25  
Using the Base ........................................................................................... 25  
Playing Messages ............................................................................................ 26  
Deleting Messages ........................................................................................... 27  
Changing the Remote Operation Security Code .............................................. 27  
Remote Operation ................................................................................................. 28  
Using Toll-Saver ............................................................................................... 28  
Using Remote Answer-On ................................................................................ 28  
Using Remote Commands ............................................................................... 28  
Remote Commands ................................................................................... 29  
Troubleshooting .................................................................................................... 30  
Care and Maintenance .......................................................................................... 31  
Replacing the Battery Pack .............................................................................. 32  
The FCC Wants You to Know ........................................................................... 33  
Lightning ........................................................................................................... 33  
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PREPARATION  
SELECTING A LOCATION  
INSTALLING THE PHONE  
You can place the phone on a desk top  
or table, mount it on a standard wall  
plate, or mount it directly on the wall. Se-  
lect a location that is:  
Placing the Base on a  
Desk Top  
1. Remove the mounting bracket by  
holding in both tabs and gently pull-  
ing out the wide end of the bracket.  
• near an AC outlet  
• near a telephone line jack  
• out of the way of normal activities  
• away from electrical machinery,  
electrical appliances, metal walls or  
filing cabinets, wireless intercoms,  
alarms, and room monitors  
2. Plug one end of the supplied long  
modular cord into the telephone jack  
on the back of the base.  
The base’s location affects the phone’s  
range. If you have a choice of several lo-  
cations, try each to see which provides  
the best performance.  
Caution: The supplied AC adapter was  
designed specifically for your TAD-1029.  
Use only the supplied adapter.  
Notes:  
• Your telephone connects directly to  
a modular telephone line jack. If  
your phone line jack is not a modu-  
lar jack, you can update the wiring  
yourself, using jacks and adapters  
available at your local RadioShack  
store. Or, you can let the phone  
company update the wiring for you.  
3. Plug the modular cord’s other end  
into a modular phone line jack.  
• The USOC number of the jack to be  
installed is RJ11C (RJ11W if you  
want to mount it on a wall plate).  
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4. Insert the supplied AC adapter’s  
barrel plug into the DC 12V jack on  
the back of the base.  
7. Plug the adapter into a standard AC  
outlet. The message counter counts  
down from 18 to 00 and the TAD-  
1029 beeps.  
8. Fully extend the base’s antenna and  
place it in a vertical position.  
5. Route the adapter’s cord through  
the strain relief slot on the back of  
the base.  
Strain  
Relief  
Slot  
Mounting the Base on a Wall  
Plate  
6. Insert the tabs on the narrow end of  
the bracket into the inner pair of  
slots near the bottom of the base as  
shown and snap the tabs at the wide  
end of the bracket into place.  
1. Remove the mounting bracket by  
holding in both tabs and gently pull-  
ing out the wide end of the bracket.  
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2. Plug one end of the supplied short  
modular cord into the telephone jack  
on the back of the base.  
the bracket into the inner pair of  
slots near the top of the base as  
shown.  
3. Insert the supplied AC adapter’s  
barrel plug into the DC 12V jack on  
the back of the base.  
6. Snap the tabs at the wide end of the  
bracket into place.  
4. Route the modular cord through ei-  
ther groove on the right bottom of  
the base and the adapter cord  
through the groove below the strain  
relief slot.  
7. Plug the modular cord into the wall  
plate jack. Align the base’s keyhole  
slots with the wall plate studs and  
slide the base downward to secure  
it.  
Strain  
Relief  
Slot  
5. Route the end of the modular cord  
through the hole in the bracket, and  
insert the tabs on the narrow end of  
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8. Plug the AC adapter into a standard  
AC outlet. The message counter  
counts down from 18 to 00 and the  
TAD-1029 beeps.  
1. Drill two holes 315/16  
inches (100 mm)  
apart. Then thread a  
screw into each hole,  
letting the heads ex-  
3/16"  
3
tend about /16 inch (5  
mm) from the wall.  
15/16"  
3
9. Fully extend the base’s antenna and  
raise it to a vertical position.  
2. Remove the mounting bracket by  
holding in both tabs and gently pull-  
ing out the wide end of the bracket.  
3. Plug one end of the supplied long  
modular cord into the telephone jack  
on the back of the base.  
Mounting the Base Directly on  
the Wall  
To mount the base directly on the wall,  
you need two screws (not supplied) with  
heads that fit into the keyhole slots on  
the bottom of the base.  
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4. Insert the supplied AC adapter’s  
barrel plug into the DC 12V jack on  
the back of the base.  
7. Align the keyhole slots with the  
mounting screws and slide the base  
downward to secure it.  
5. Route the modular cord through ei-  
ther groove on the right bottom of  
the base and the adapter cord  
through the groove below the strain  
relief slot.  
8. Plug the adapter into a standard AC  
outlet. The message counter counts  
down from 18 to 00 and the TAD-  
1029 beeps.  
Strain  
Relief  
Slot  
9. Plug the end of the modular cord  
into a modular phone line jack.  
6. Insert the tabs on the narrow end of  
the bracket into the inner pair of  
slots near the top of the base as  
shown and snap the tabs at the wide  
end of the bracket into place.  
10. Fully extend the base’s antenna and  
place it in a vertical position.  
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2. Put the batteries in the compartment  
as indicated by the polarity symbols  
(+ and –) marked inside.  
INSTALLING BACKUP  
BATTERIES  
The TAD-1029 requires AC power to op-  
erate. However, if AC power fails or you  
unplug the TAD-1029, four AAA backup  
batteries (not supplied) save the mes-  
sages, day and time settings, and re-  
mote operation security code for up to  
12 hours. We recommend you use alka-  
line batteries, such as RadioShack Cat.  
No. 23-555.  
3. Replace the cover.  
Replace the batteries when the BATT  
LOW indicator flashes.  
BATT LOW  
Cautions:  
• Use only fresh batteries of the re-  
quired size and recommended type.  
• Do not mix old and new batteries,  
different types of batteries (stan-  
dard, alkaline, or rechargeable), or  
rechargeable batteries of different  
capacities.  
Cautions:  
To avoid losing information stored in  
memory, do not unplug the AC  
adapter when you replace the back-  
up batteries.  
• Always remove old or weak batter-  
ies. Batteries can leak chemicals  
that can destroy electronic parts.  
• Dispose of old batteries promptly  
and properly. Do not burn or bury  
them.  
Follow these steps to install backup bat-  
teries.  
1. Press in the tab on the battery com-  
partment cover on the top of the  
base and lift off the cover.  
INSTALLING THE  
HANDSET’S ANTENNA  
Screw the antenna  
into the hole at the top  
of the handset.  
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CONNECTING AND  
CHARGING THE  
HANDSET BATTERY  
PACK  
CHARGE  
Indicator  
The TAD-1029 comes with a recharge-  
able nickel-cadmium battery pack in the  
handset but not connected. Before using  
your phone, you must connect the bat-  
tery pack and then charge it for about 15  
hours.  
Recharge the battery pack when the  
BATT LOW indicator on the handset  
flashes.  
BATT LOW  
Indicator  
1. Press down and slide off the battery  
compartment cover.  
Notes:  
• If the CHARGE indicator does not  
light when you place the handset on  
the base, be sure the battery pack  
and AC adapter are correctly and  
securely connected.  
2. Lift the battery pack out of the com-  
partment, and plug its connector into  
the socket inside the compartment.  
The connector fits only one way.  
Also, check the charging contacts  
on the handset and base. If the con-  
tacts are dirty or tarnished, clean  
them with a pencil eraser.  
3. Put the battery pack in the compart-  
ment and replace the cover.  
4. To charge the battery pack, simply  
place the handset on the base. The  
CHARGE indicator on the base  
lights.  
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• When you first use the phone after  
charging or recharging the battery  
pack, the phone might not work and  
you might hear 3 short beeps when  
you press TALK. If this happens, re-  
turn the handset to the base for about  
5 seconds. This resets the security  
access-protection code.  
SETTING THE DIALING  
MODE  
Set T/P (Tone/Pulse) on the back of the  
base for the type of service you have. If  
you are not sure which type you have,  
after you charge the handset battery  
pack, do this simple test.  
• About once a month, fully discharge  
the battery pack by keeping the hand-  
set off the base until the BATT LOW  
indicator lights. Otherwise, the bat-  
tery pack loses its ability to fully re-  
charge.  
1. Set T/P to T.  
• If the BATT LOW indicator does not  
light, but the phone does not work, re-  
charge the battery pack. (The battery  
pack charge might be too low to light  
the indicator.)  
2. Press TALK on the handset and lis-  
ten for the dial tone.  
• If the battery pack becomes weak  
during a call, you hear a beep and the  
BATT LOW indicator flashes. End the  
call as soon as conveniently possible,  
and recharge the battery pack before  
using the phone again.  
3. Press any number other than 0.  
If your phone system requires  
Note:  
• If the battery pack is completely dis-  
charged or the base loses power  
while the handset is away from it,  
place the handset on the base to re-  
set the security access-protection  
code. If it was the handset that lost  
power, recharge the battery pack.  
that you dial an access code (9, for  
example) before you dial an outside  
number, do not press the access  
code either.  
If the dial tone stops, you have  
touch-tone service. Leave T/P set to  
T.  
• The supplied battery pack should last  
for about a year. When the battery  
pack loses its ability to fully recharge,  
order a replacement battery pack  
from your local RadioShack store  
(see “Replacing the Battery Pack” on  
Page 32).  
If the dial tone continues, you have  
pulse service. Set T/P to P.  
4. Press TALK on the handset or place  
the handset on the base to hang up.  
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Note: If you plan to check your messag-  
es by long distance, set the number of  
rings to toll-saver (see “Using Toll-  
Saver” on Page 28).  
TURNING THE RINGERS  
OFF OR ON  
To turn off the ringers on the base and  
RINGER  
handset, set  
the base to  
on the right side of  
OFF  
. You can still make or  
SETTING THE DAY AND  
TIME  
receive calls using this phone, and tele-  
phones on the same line still ring when  
there is an incoming call. The IN USE in-  
dicator on the base and the TALK indi-  
cator on the handset will flash until you  
answer the call.  
You must set the day of the week and  
time so the TAD can record the correct  
day and time of each message.  
Note: To avoid losing the day and time  
settings if AC power is lost, we recom-  
mend you install backup batteries before  
you set the day and time (see “Installing  
Backup Batteries” on Page 12).  
To turn on the base and handset ring-  
With the Handset  
RINGER  
ON  
.
ers, set  
to  
REMOTE  
. The REMOTE indi-  
1. Press  
cator lights.  
SETTING THE NUMBER  
OF RINGS  
REMOTE Indicator  
2/4/TS  
2 4  
base to , , or  
Set the  
switch on the back of the  
TS  
to select how long the  
TAD waits before it answers a call (2  
rings, 4 rings, or toll-saver).  
CHANGE ( )  
CLOCK (8)  
.
2. Press  
then  
The TAD announces the currently  
set day.  
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3. To change the day, repeatedly press  
SKIP (6) to move forward or REPEAT  
(4) to move backward.  
2. To change the day of the week, re-  
peatedly press SKIP(  
forward or REPEAT(  
backward.  
) to move  
) to move  
3. Press CLOCK. The TAD announces  
4. Press CLOCK. The TAD announces  
the hour and “AM” or “PM.”  
the hour and “AM” or “PM.”  
4. To change the hour, repeatedly  
5. To change the hour, repeatedly  
press SKIP or REPEAT.  
press SKIP or REPEAT.  
5. Press CLOCK. The TAD announces  
6. Press CLOCK. The TAD announces  
the minutes.  
the minutes.  
6. To change the minutes, repeatedly  
7. To change the minutes, repeatedly  
press SKIP or REPEAT.  
press SKIP or REPEAT.  
7. When you finish, press CLOCK. The  
8. When you finish, press CLOCK. The  
TAD announces the day and time  
and beeps twice.  
TAD announces the day and time.  
9. Press REMOTE. The REMOTE indi-  
cator turns off.  
With the Base  
1. Hold down CLOCK until the TAD an-  
nounces the currently set day.  
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TELEPHONE OPERATION  
MAKING AND RECEIVING  
A CALL  
SETTING THE HANDSET’S  
VOLUME  
To make a call, lift the handset and press  
TALK. When you hear the dial tone, dial  
the desired phone number or memory  
number (see “Memory Dialing” on  
Page 19).  
You can change the handset’s volume  
during a call by repeatedly pressing  
VOLUME. The volume steps up and  
down the three settings (low, medium,  
and high) and remains set for subse-  
quent calls.  
To answer a call if the handset is on the  
base, simply lift the handset and begin  
your conversation. If the handset is away  
from the base, press TALK. The TALK in-  
dicator on the handset and the IN USE  
indicator on the base light.  
TALK Indicator  
CHANGING THE  
CHANNEL  
The TAD-1029 has 25 channels (fre-  
quency pairs used between the base  
and handset). It automatically selects a  
clear channel each time you make or re-  
ceive a call.  
To end a call, press TALK on the handset  
or place the handset on the base. The  
TALK and the IN USE indicators turn off.  
If you hear other conversations or ex-  
cessive noise during a call, press CHAN-  
NEL on the handset to select a different  
channel.  
TALK to hang up and  
the phone does not disconnect, place  
the handset on the base.  
Note: If you press  
Note: If the handset is too far from the  
base, the channel might not change.  
Move closer to the base and try again.  
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For example, if you have Call Waiting,  
FLASH  
USING REDIAL  
press  
to answer an incoming call  
without disconnecting the current call.  
You can quickly redial the last number di-  
aled. Simply lift the handset and press  
FLASH  
Press  
call.  
again to return to the first  
TALK  
. When you hear the dial tone,  
REDIAL.  
press  
Note: If you do not have any special  
FLASH  
phone services, pressing  
disconnect the current call.  
might  
USING TONE SERVICES  
ON A PULSE LINE  
Notes:  
• The TAD’s redial memory stores  
Some special services, such as bank-by-  
phone, require tone signals. If you have  
pulse service, you can still use these  
special tone services by following these  
steps.  
up to 32 digits, so you can redial  
long-distance as well as local  
numbers.  
• The redial memory stores pause en-  
tries (see “Entering a Pause” on  
Page 20).  
T/P  
P
1. Be sure  
2. Lift the handset and press  
3. Dial the service’s main number.  
4. When the service answers, press  
is set to .  
TALK  
.
• The redial memory does not store a  
flash entry or any digits entered af-  
FLASH  
ter you press  
Flash”).  
(see “Using  
.
Any additional numbers you dial are  
sent as tone signals.  
USING FLASH  
FLASH  
performs the electronic equiva-  
lent of a switchhook operation for special  
services, such as Call Waiting.  
5. After you complete the call, return  
the handset to the base or press  
TALK  
. The phone automatically re-  
sets to pulse dialing.  
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Notes:  
• Paging does not work during a call.  
USING PAGE/INTERCOM  
You can use the TAD-1029 as a pager  
and a two-way intercom between the  
base and the handset. This is useful if  
you want to find the handset, or if you  
want to have a conversation between  
someone with the handset and some-  
one at the base.  
You cannot speak and hear the oth-  
er party at the same time during an  
intercom conversation.  
• If a phone call comes in during an  
TALK  
intercom conversation, press  
on the handset to answer the call.  
INTCM  
After you hang up, press  
to  
To page the person with the handset or  
resume the intercom conversation.  
PAGE  
to find the handset, press  
on the  
base. The handset beeps three times. If  
you want the handset to beep for a long-  
To end the intercom conversation, press  
INTCM  
PAGE  
on the  
on the handset or  
PAGE  
er time, you can hold down  
for 3  
base  
seconds to have the handset beep for  
about 35 seconds.  
MEMORY DIALING  
You can store up to 9 numbers in memo-  
ry, then dial a stored number by pressing  
a one-digit memory location number.  
Each stored number can be up to 16  
digits long, including tone and pause en-  
tries.  
To stop the handset from beeping be-  
TALK  
fore it automatically stops, press  
PAGE  
twice or press  
.
Storing a Number in Memory  
To answer a page from the base, press  
INTCM TALK  
tor on the handset flashes and the IN-  
TCOM indicator on the base lights.  
Begin your conversation.  
MEM  
1. Press  
. The TALK indicator  
on the handset. The  
indica-  
flashes.  
2. Enter the number and any tone or  
pause entries (see “Using Tone Ser-  
vices on a Pulse Line” on Page 18  
and “Entering  
Page 20).  
a
Pause” on  
19  
43-789.fm Page 20 Monday, August 16, 1999 8:32 AM  
Notes:  
• Each tone or pause entry uses  
one digit of memory.  
• If you wait more than 20 seconds  
to press a key or enter more than  
16 digits, the phone sounds three  
quick beeps. Start over at Step 1.  
Dialing a Stored Number  
To keep your accounts secure,  
we recommend you do not store  
your personal access code for  
services such as bank-by-phone  
in a memory location.  
To dial a stored number, lift the handset  
TALK  
and press  
. When you hear the dial  
MEM  
tone, press  
, then enter the memory  
location number for the stored number.  
MEM  
, then enter a memory lo-  
3. Press  
1 9  
cation number ( – ). A tone sounds  
to indicate that the number is stored.  
Chain-Dialing Service Numbers  
For quick recall of numbers for special  
services (such as alternate long dis-  
tance or bank by phone), store each  
group of numbers in its own memory lo-  
cation.  
To replace a stored number, simply store  
a new one in its place.  
To clear a memory location (leaving it  
MEM  
empty), press  
twice, then press the  
memory location number you want to  
1 9  
clear ( – ).  
When calling special services, dial the  
service’s main number first. Then, at the  
MEM  
appropriate place in the call, press  
,
then enter the memory location number  
for the additional stored numbers.  
Entering a Pause  
In some telephone systems, you must  
dial an access code (9, for example) and  
wait for a second dial tone before you  
can dial an outside number. You can  
store the access code with the phone  
number. However, you should also store  
a pause after the access code to allow  
the outside line time to connect. To do  
Testing Stored Emergency  
Numbers  
If you store an emergency service’s  
number (police department, fire depart-  
ment, ambulance) and you choose to  
test the stored number, make the test  
call during the late evening or early  
morning hours to avoid peak demand  
periods. Also, remain on the line to ex-  
plain the reason for your call.  
PAUSE  
so, press  
pause after entering the access code.  
PAUSE  
to enter a 3-second  
For a longer pause, press  
again.  
20  
43-789.fm Page 21 Monday, August 16, 1999 8:32 AM  
USING AN OPTIONAL  
HEADSET  
You can make or answer calls with  
hands-free convenience using an op-  
3
tional headset that has a /32-inch (2.5  
mm) plug. Your local RadioShack store  
carries a variety of headsets.  
To connect the headset, insert the head-  
set’s plug into the  
the handset.  
jack on the top of  
Notes:  
• Connecting a headset disconnects  
the handset’s earpiece and micro-  
phone.  
• If you place the handset on the base  
to recharge it while the headset is  
connected, be sure the handset  
seats properly.  
With a headset connected, you can  
make or answer calls as usual using the  
keys on the handset.  
RadioShack also sells a handset holder  
(Cat. No. 43-197) that lets you hang the  
handset on your belt for hands-free con-  
versation.  
When you finish using the headset, dis-  
connect it from the handset.  
21  
43-789.fm Page 22 Monday, August 16, 1999 8:32 AM  
TAD OPERATION  
SETTING THE TAD TO  
ANSWER CALLS  
USING THE MAILBOXES  
The TAD-1029 has a general message  
center and two user mailboxes. It is pre-  
set to record messages in the message  
center, but a caller can record a mes-  
sage for mailbox 1 by pressing then 1  
after the outgoing message, or for mail-  
box 2 by pressing then 2.  
The TAD-1029 is ready to answer and  
record calls with the prerecorded outgo-  
ing message as soon as you connect it  
to AC power. To record your own outgo-  
ing message, see “Recording an Outgo-  
ing Message.”  
To turn off the TAD so it does not an-  
swer calls, press ANSWER on the base,  
or press REMOTE, CHANGE ( ) then AN-  
SWER ( ) on the handset. The TAD an-  
nounces “Answer off” and the message  
counter display clears.  
Be sure your outgoing message tells the  
caller how to record a message for the  
desired mailbox.  
RECORDING AN  
OUTGOING MESSAGE  
The TAD-1029’s prerecorded outgoing  
message says, “Hello, please leave a  
message after the tone.” You can also  
record your own outgoing message up  
to 60 seconds long for the caller to hear  
when the TAD answers a call.  
To turn on the TAD, press ANSWER on  
the base, or press REMOTE, CHANGE  
then ANSWER on the handset. The TAD  
announces “Answer on” and the mes-  
sage counter shows the number of re-  
corded messages.  
Hint: Do not tell callers that you are not  
home. Instead, say that you cannot  
come to the phone right now.  
Notes:  
• If you set the TAD to announce-only,  
be sure to state that the caller can-  
not leave a message.  
• If the TAD’s memory is full (FL flash-  
es) you must delete some messag-  
es before you can record a new  
outgoing message.  
22  
43-789.fm Page 23 Monday, August 16, 1999 8:32 AM  
Using the Handset  
Using the Base  
1. Press REMOTE. The REMOTE indi-  
cator lights and –– appears on the  
base.  
1. Hold down ANNC. After 3 seconds  
the TAD beeps and –– flashes.  
Continue holding down ANNC and  
speak your message in a normal  
voice about 8 inches from the front  
of the base.  
REMOTE Indicator  
2. Press CHANGE ( ) then ANNC (0).  
The handset beeps once.  
2. Release ANNC when you finish the  
message. PL (play) appears and  
the TAD automatically plays back  
the message.  
3. Speak your message in a normal  
voice, as though you were talking to  
someone on the phone.  
To play the outgoing message at any  
time, press ANNC. PL appears while the  
message plays.  
4. Press STOP (5) when you finish the  
message. The TAD plays back the  
outgoing message, then beeps  
twice.  
Deleting an Outgoing Message  
To delete your outgoing message and  
use the prerecorded message, press  
DELETE then ANNC on the base, or RE-  
MOTE, DELETE (9), then ANNC on the  
handset.  
5. Press REMOTE. The REMOTE indi-  
cator turns off.  
To play the outgoing message at any  
time, press REMOTE then ANNC.  
23  
43-789.fm Page 24 Monday, August 16, 1999 8:32 AM  
Note: If you answer a call just as the  
TAD answers, the TAD might not stop  
playing the outgoing message. If this  
USING THE ANNOUNCE-  
ONLY FEATURE  
TALK  
happens, press  
(or the switchhook  
Your TAD-1029 is preset to play an out-  
going message and record a caller’s  
message. However, you can also set it  
to play an outgoing message but not let  
callers leave a message.  
of the extension phone you are using) to  
stop the TAD.  
You can also use the handset to screen  
calls. When the TAD answers a call,  
REMOTE  
press  
message. If you decide to answer the  
TALK  
and listen to caller’s  
To turn on the announce-only feature,  
M-BOX 1  
M-BOX 2  
and  
hold down both  
call, press  
TAD continue to record the message,  
REMOTE  
. If you decide to let the  
for about 2 seconds. The TAD beeps  
and AO appears.  
press  
again.  
ADJUSTING THE TAD’S  
VOLUME  
To adjust the TAD’s volume, repeatedly  
VOLUME  
press  
handset).  
VOLUME  
on the  
Note: Be sure your outgoing message  
tells callers that they cannot leave a  
message.  
s or t (or  
To turn off the announce-only feature,  
M-BOX 1  
M-BOX 2  
for 2  
hold down  
and  
seconds again. The TAD beeps and the  
number of stored message appears.  
The base has eight volume levels. The  
handset has three.  
SCREENING CALLS  
You can let the TAD answer calls for you  
while you listen to the caller’s message  
through the base’s speaker. If you de-  
cide to answer the call, lift the handset if  
TALK  
it is on the base, press  
if it is off  
the base, or pick up any phone on the  
same phone line. The TAD stops record-  
ing and resets to answer the next call.  
24  
43-789.fm Page 25 Monday, August 16, 1999 8:32 AM  
Using the Handset  
RECORDING INCOMING  
MESSAGES  
REMOTE  
. The REMOTE indi-  
1. Press  
cator lights.  
After the TAD answers a call, it plays the  
outgoing message, beeps, and then the  
caller can select a mailbox by entering #  
then 1, or # then 2. If the caller does not  
select a mailbox, the TAD records the  
message in the message center.  
CHANGE ( )  
2. Press  
on the handset  
M-BOX 1 M-BOX 2 M-  
then press  
CENTER  
,
, or  
.
Each incoming message can be up to  
60 seconds long. (The maximum record-  
ing capacity is 20 minutes or 62 record-  
ed messages.)  
The TAD hangs up and resets to answer  
the next call when:  
3. Speak your message in a normal  
voice, as though you were talking to  
someone on the phone.  
• the caller hangs up  
• the maximum message length (60  
seconds) is reached  
4. When you finish recording the  
STOP (5)  
memo, press  
.
• the TAD hears a busy signal or more  
than 7 seconds of silence  
REMOTE  
5. Press  
. The REMOTE indi-  
cator turns off.  
• you pick up the TAD-1029’s handset  
or any phone on the same phone  
line  
Using the Base  
M-BOX 1 M-BOX 2  
M-  
1. Hold down  
,
, or  
CENTER  
. After about 3 seconds the  
RECORDING A MEMO  
TAD beeps and –– appears. Contin-  
ue holding the button and speak  
your message in a normal voice  
about 8 inches from the front of the  
base.  
A memo is a message you can record at  
the TAD for yourself or others in your  
home or office. You can record a memo  
of up to 60 seconds long in either mail-  
box or the message center.  
2. Release the button when you finish  
the memo. The TAD beeps and  
shows the number of messages  
stored.  
The TAD-1029 stores memos as incom-  
ing messages (see “Playing Messages”  
on Page 26).  
25  
43-789.fm Page 26 Monday, August 16, 1999 8:32 AM  
SKIP  
To skip to the next message, press  
on the base or handset.  
PLAYING MESSAGES  
After a new message is recorded, the  
TAD’s message counter window shows  
the total number of messages stored,  
and the REMOTE indicator on the hand-  
set flashes. The message counter dis-  
play flashes if there are new messages  
in the message center. If new messages  
have been recorded in a user mailbox,  
the indicator for that mailbox flashes.  
The message counter display and mail-  
box indicators light steadily if they con-  
tain only messages that have been  
reviewed.  
REPEAT  
To replay a message, press  
the base or handset.  
on  
Press the desired mailbox or the mes-  
sage center button on the base, or press  
REMOTE  
then the desired button on the  
To replay the previous message, press  
REPEAT  
the TAD is announcing the message  
number.  
handset. The TAD announces the total  
number of messages in the selected  
mailbox or the message center. Before  
playing each message, the TAD tells  
you the message’s number and the day  
and time the message was recorded. If  
no messages are recorded, the TAD  
says “You have no messages.”  
on the base or handset while  
STOP  
To stop playback, press  
base or handset.  
on the  
Notes:  
• If you did not set the day and time,  
the TAD only announces the num-  
ber of messages recorded and each  
message’s number.  
RE-  
If you are using the handset, press  
MOTE  
• When you play back messages us-  
ing the handset, the message num-  
ber does not appear on the display.  
when you finish reviewing mes-  
sages. The TAD resets to answer calls.  
After all messages play, the TAD says,  
“End of messages.”  
26  
43-789.fm Page 27 Monday, August 16, 1999 8:32 AM  
50. You can use the preset code, or fol-  
low these steps to change it.  
DELETING MESSAGES  
To delete the current message during  
Note: In Step 2 you must begin entering  
the new code within 20 seconds. Other-  
wise, the TAD sounds 5 short beeps and  
2 long beeps and stops the process. If  
this happens, simply repeat Step 2.  
DELETE  
playback, press  
handset.  
on the base or  
REMOTE  
1. Press  
on the handset. The  
REMOTE  
indicator lights.  
REMOTE Indicator  
Note: You can replay a deleted mes-  
REPEAT  
sage by repeatedly pressing  
on  
the base or handset before the TAD an-  
nounces “End of messages.”  
CHANGE ( )  
CODE (7)  
.
2. Press  
then  
The TAD announces “Enter new  
code.” Enter a new two-digit remote  
operation security code. The TAD  
announces “New code is xx” and  
beeps twice.  
To delete all messages in a mailbox or  
the message center after playback,  
DELETE  
press  
then the mailbox or mes-  
sage center button. The TAD beeps.  
Note: The TAD-1029 does not delete  
unplayed messages.  
REMOTE  
REMOTE  
indi-  
3. Press  
. The  
cator turns off.  
To check the remote operation security  
REMOTE CODE.  
The  
TAD announces “Code is xx” and beeps  
twice.  
CHANGING THE REMOTE  
OPERATION SECURITY  
CODE  
code, press  
then  
To use your TAD from a remote tele-  
phone, you must first enter a 2-digit re-  
mote operation security code. The  
security code for your TAD is preset to  
27  
43-789.fm Page 28 Monday, August 16, 1999 8:32 AM  
REMOTE OPERATION  
While you are away from your home or  
office, you can use a touch-tone phone  
or a pulse (rotary) phone with a pocket  
tone dialer to enter your remote opera-  
tion security code and do any of the fol-  
lowing:  
1. Dial your phone number. After about  
10 rings, the TAD automatically  
turns on to answer your call and an-  
nounces “Answer off.”  
2. Enter your remote operation securi-  
ty code. The TAD beeps.  
• set the TAD to answer calls  
• listen to messages  
Note: If you do not enter each digit  
of the security code within 20 sec-  
onds, the TAD hangs up.  
• record a new outgoing message  
• record a memo  
3. Press then . The TAD says “An-  
swer on” and beeps twice. It is now  
set to record calls.  
• delete messages  
Note: You cannot operate the TAD from  
another phone on the same line as your  
TAD-1029.  
At this point you can hang up or enter  
other remote commands.  
USING REMOTE  
COMMANDS  
USING TOLL-SAVER  
If the 2/4/TS switch is set to TS (toll-  
saver, see “Setting the Number of  
Rings” on Page 15), the TAD answers  
after about two rings if you have new  
messages. If there are no new messag-  
es, the TAD waits for about four rings  
before it answers. This gives you time to  
hang up before the TAD answers so you  
can avoid unnecessary long-distance  
charges.  
Follow these steps to operate the TAD  
from a remote touch-tone phone.  
1. Dial your phone number and wait for  
the TAD to answer.  
2. When the outgoing message be-  
gins, enter your 2-digit remote oper-  
ation security code. The TAD beeps  
twice to let you know you entered  
the code correctly.  
3. Enter the code for the desired re-  
mote command (see “Remote Com-  
mands” on Page 29).  
USING REMOTE  
ANSWER-ON  
4. When you finish, simply hang up.  
Follow these steps to remotely set the  
TAD to answer calls.  
Note: If you wait more than 20 seconds  
without entering a command, the TAD  
hangs up.  
28  
43-789.fm Page 29 Monday, August 16, 1999 8:32 AM  
Remote Commands  
Press:  
1
To:  
Press:  
4
To:  
Record a memo to  
mailbox 1.  
Replay the current  
message.  
2
3
Record a memo to  
mailbox 2.  
5
Stop playback of  
messages, mem-  
os, or the outgoing  
announcement;  
end recording of  
memo or outgoing  
announcement.  
Record a memo to  
the message cen-  
ter.  
7
Change the remote  
operation security  
code.  
6
7
Skip forward to the  
next message.  
8
0
Set the day and  
time.  
Check the remote  
operation security  
code.  
Record a new out-  
going message.  
8
9
0
Check the day and  
time.  
Turn the TAD on or  
off  
Delete the current  
message.  
1
2
3
Play all messages  
from mailbox 1.  
Play the outgoing  
message.  
Play all messages  
from mailbox 2.  
Check the answer  
on/off status.  
Play all messages  
from the message  
center.  
29  
43-789.fm Page 30 Monday, August 16, 1999 8:32 AM  
TROUBLESHOOTING  
We do not expect you to have any problems with your TAD-1029, but if you do, the  
following suggestions might help.  
Problem  
Suggestion  
Noise, static, or weak signal. Move the handset closer to the base or relocate  
the base (see “Selecting a Location” on Page 7).  
Press CHANNEL to change the channel.  
Make sure the base’s antenna is fully extended  
and the handset’s antenna is properly connected.  
TAD does not answer calls. Make sure the TAD is set to answer calls.  
Check all phone line connections.  
Make sure the AC adapter is properly connected.  
TAD does not record callers’ Memory may be full (FL appears). Delete some of  
messages.  
your messages.  
Turn off the announce-only feature. (see “Using  
the Announce-Only Feature” on Page 24).  
The handset does not ring  
when you receive a call.  
Make sure the ringer is turned on.  
Return the handset to the base for about 5 sec-  
onds to reset the security access-protection code.  
Make sure the battery pack is properly connected  
and charged.  
You hear other calls while  
using your phone.  
Press CHANNEL to change the channel  
Try another phone connected to the same line. If  
you still hear other calls, the problem is probably in  
your wiring or local service. Contact your local  
telephone company.  
There is no dial tone.  
Check all phone line connections.  
Make sure the AC adapter is properly connected.  
Make sure the battery pack is properly connected  
and charged. If the battery pack will not charge, re-  
place it (see “Replacing the Battery Pack” on  
Page 32).  
If you still have problems, disconnect the phone. If other phones on the same line  
work properly, the fault is in this phone or its installation. If you cannot find the prob-  
lem, take your TAD-1029 to your local RadioShack store for assistance.  
30  
43-789.fm Page 31 Monday, August 16, 1999 8:32 AM  
CARE AND MAINTENANCE  
Your RadioShack TAD-1029 Digital Answering System is an example of superior de-  
sign and craftsmanship. The following suggestions will help you care for your TAD-  
1029 so you can enjoy it for years.  
Keep the TAD-1029 dry. If it gets wet, wipe it dry immediately. Liquids  
might contain minerals that can corrode the electronic circuits.  
Use and store the TAD-1029 only in normal temperature environments.  
Temperature extremes can shorten the life of electronic devices, dam-  
age batteries, and distort or melt plastic parts.  
Keep the TAD-1029 away from dust and dirt, which can cause prema-  
ture wear of parts.  
Handle the TAD-1029 gently and carefully. Dropping it can damage cir-  
cuit boards and cases and can cause the TAD-1029 to work improperly.  
Use only fresh batteries of the required size and type. Batteries can  
leak chemicals that damage your TAD-1029’s electronic parts.  
Wipe the TAD-1029 with a damp cloth occasionally to keep it looking  
new. Do not use harsh chemicals, cleaning solvents, or strong deter-  
gents to clean the TAD-1029.  
Modifying or tampering with the TAD-1029’s internal components can cause a mal-  
function and might invalidate your TAD-1029’s warranty and void your FCC authoriza-  
tion to operate it. If your TAD-1029 is not performing as it should, take it to your local  
RadioShack store for assistance. If the trouble is affecting the telephone lines, the  
phone company can ask you to disconnect your TAD-1029 until you have resolved the  
problem.  
31  
43-789.fm Page 32 Monday, August 16, 1999 8:32 AM  
REPLACING THE  
BATTERY PACK  
If you follow the instructions in “Connect-  
ing and Charging the Handset Battery  
Pack” on Page 13, the battery pack  
should last about one year. If the battery  
pack does not hold a charge for more  
than 2 hours after an overnight charge,  
replace it with a 3.6 volt, 300 mAh battery  
pack with a connector that fits the socket  
in the battery compartment. You can or-  
der a replacement through your local Ra-  
dioShack store.  
4. Replace the cover.  
Cautions:  
• You must use a replacement battery  
pack of the same size and type, with  
the proper connector.  
Install the new battery pack as follows,  
then charge the battery for about 15  
hours.  
• Do not dispose of the battery pack in  
a fire because it might explode.  
• Do not open or mutilate the battery  
pack.  
Note: To avoid losing information stored  
in memory, try to install and begin charg-  
ing the new battery pack within 1 minute.  
• Be careful not to short the battery  
pack by touching it with conducting  
materials, such as rings, bracelets,  
and keys. The battery pack or con-  
ductor might overheat and burn.  
1. Press down and slide off the battery  
compartment cover.  
If you have trouble replacing the battery  
pack, take the phone to your local Ra-  
dioShack store for assistance.  
Important: This product contains a re-  
chargeable nickel cadmium battery pack.  
At the end of the battery pack’s useful  
life, it must be recycled or disposed of  
properly. Contact your local, county, or  
state hazardous waste management au-  
thorities for information on recycling or  
disposal programs in your area. Some  
options that might be available are: mu-  
nicipal curb-side collection, drop-off box-  
es at retailers such as your local  
RadioShack store, recycling collection  
centers, and mail-back programs.  
2. Remove the battery pack then gen-  
tly pull on the battery pack connec-  
tor to disconnect it.  
3. Plug the new battery pack’s connec-  
tor into the socket and place the bat-  
tery pack into the compartment.  
32  
43-789.fm Page 33 Monday, August 16, 1999 8:32 AM  
If you cannot eliminate the interference,  
the FCC requires that you stop using  
your phone.  
THE FCC WANTS YOU TO  
KNOW  
In the unlikely event that your phone  
causes problems on the phone line, the  
phone company can temporarily discon-  
tinue your service. The phone company  
normally attempts to notify you in ad-  
vance. If advance notice is not practical,  
the phone company notifies you as soon  
as possible and advises you of your  
right to file a complaint with the FCC.  
Some cordless telephones operate on  
frequencies that may cause interference  
to nearby TVs and VCRs. To minimize or  
prevent such interference, the base of  
the cordless telephone should not be  
placed near or on top of a TV or VCR.  
LIGHTNING  
Also, the phone company can make  
changes to its lines, equipment, opera-  
tions, or procedures that could affect the  
operation of this telephone. The tele-  
phone company notifies you of these  
changes in advance, so you can take the  
necessary steps to prevent interruption  
of your telephone service.  
Your telephone has built-in lightning pro-  
tection to reduce the risk of damage  
from surges in phone and power line  
current. This protection meets or ex-  
ceeds FCC requirements. However,  
lightning striking the phone line or power  
lines can damage your phone.  
Lightning damage is not common. Nev-  
ertheless, if you live in an area that has  
severe electrical storms, we suggest  
that you unplug your phone during  
storms to reduce the possibility of dam-  
age.  
Your phone might cause TV or radio in-  
terference even when it is operating  
properly. To determine whether your  
phone is causing the interference, turn  
off your phone. If the interference goes  
away, your phone is causing the interfer-  
ence. Try to eliminate the interference  
by:  
• Moving your phone away from the  
receiver  
• Connecting your phone to an AC  
outlet that is on a different electrical  
circuit from the receiver  
• Contacting your local RadioShack  
store for help  
33  
43-789.fm Page 34 Monday, August 16, 1999 8:32 AM  
NOTES  
34  
43-789.fm Page 35 Monday, August 16, 1999 8:32 AM  
35  
43-789.fm Page 36 Monday, August 16, 1999 8:32 AM  
Limited One-Year Warranty  
This product is warranted by RadioShack against manufacturing defects in material and workman-  
ship under normal use for one (1) year from the date of purchase from RadioShack company-owned  
stores and authorized RadioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN, Ra-  
dioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING  
THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED  
IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED  
HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RE-  
SPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY  
LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFOR-  
MANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, IN-  
CLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS  
OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDEN-  
TAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE  
POSSIBILITY OF SUCH DAMAGES.  
Some states do not allow the limitations on how long an implied warranty lasts or the exclusion of in-  
cidental or consequential damages, so the above limitations or exclusions may not apply to you.  
In the event of a product defect during the warranty period, take the product and the RadioShack  
sales receipt as proof of purchase date to any RadioShack store. RadioShack will, at its option, un-  
less otherwise provided by law: (a) correct the defect by product repair without charge for parts and  
labor; (b) replace the product with one of the same or similar design; or (c) refund the purchase  
price. All replaced parts and products, and products on which a refund is made, become the prop-  
erty of RadioShack. New or reconditioned parts and products may be used in the performance of  
warranty service. Repaired or replaced parts and products are warranted for the remainder of the  
original warranty period. You will be charged for repair or replacement of the product made after the  
expiration of the warranty period.  
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse,  
accident, misuse, improper or abnormal usage, failure to follow instructions, improper installation or  
maintenance, alteration, lightning or other incidence of excess voltage or current; (b) any repairs  
other than those provided by a RadioShack Authorized Service Facility; (c) consumables such as  
fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs  
of product removal, installation, set-up service adjustment or reinstallation.  
This warranty gives you specific legal rights, and you may also have other rights which vary from  
state to state.  
RadioShack Customer Relations, Dept. W, 100 Throckmorton St., Suite 600, Fort Worth, TX 76102  
We Service What We Sell  
3/97  
RadioShack  
A Division of Tandy Corporation  
Fort Worth, Texas 76102  
6A8N  
Printed in China  

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