Motorola Nextel I305 User Manual

Nextel  
iDEN  
Digital Multi-service Data-capable Phone  
i305 Phone User’s Guide  
@NNTN5461B@  
NNTN5461B  
Nextel® Customer Care...................................18  
Contents  
Making Calls .............................................20  
Phone Calls.....................................................20  
Direct Connect® Calls .....................................20  
Receiving Calls ...............................................20  
Call Icons ........................................................21  
Ways to Enter Calls.........................................21  
Using Speakerphone.......................................23  
Using Mute......................................................24  
Making Emergency Phone Calls .....................24  
Getting Started........................................... 1  
Removing the Battery Door...............................2  
Locating Your SIM Card....................................2  
Battery...............................................................3  
Powering On and Off.........................................5  
Activating Service..............................................6  
Enabling Security ..............................................6  
Phone Programming .........................................6  
Finding Your Phone Number and Direct  
Connect® Number ........................................7  
Call Alerts..................................................26  
Sending Call Alerts..........................................26  
Receiving Call Alerts .......................................26  
Using the Call Alert Queue..............................26  
Nextel® Voice Mail ............................................7  
Nextel Worldwide® Service ...............................8  
Customizing Features .......................................8  
Phone Basics ....................................................8  
SIM Card Security ...........................................12  
Locking the Keypad.........................................15  
Antenna...........................................................16  
Accessories.....................................................16  
Recent Calls..............................................28  
Storing Recent Calls to Contacts ....................28  
Deleting Recent Calls......................................29  
Entering Text ............................................30  
Using Alpha Mode...........................................30  
Using Word Mode ...........................................30  
Wireless Local Number Portability: Bringing  
Your Phone Number From Another  
Carrier.........................................................17  
i
Special Function Keys.....................................31  
Using Numeric Mode.......................................32  
Using Symbols Mode ......................................32  
Call Hold..........................................................44  
3-Way Calling..................................................44  
Creating Pauses and Waits While Dialing.......45  
Making International Calls...............................45  
Setting One Touch Direct Connect®.................... 45  
Group ConnectTM Calls...................................46  
Call Timers......................................................48  
Using Your Phone as a Modem ......................48  
Making TTY Calls............................................49  
Special Dialing Codes .....................................51  
Contacts ................................................... 33  
Viewing Contacts.............................................34  
Creating Entries...............................................35  
Storing Numbers Faster ..................................36  
Editing Entries .................................................37  
Deleting Entries...............................................37  
Checking Capacity ..........................................38  
Creating Pauses and Waits.............................38  
International Numbers.....................................38  
®
Nextel Phone Services...........................52  
Caller ID ..........................................................52  
Per-Call Blocking.............................................52  
Per-Line Blocking ............................................52  
Alternate Line Service .....................................52  
Call Restrictions ..............................................53  
Nextel® 411.....................................................53  
Memo ........................................................ 39  
Call Forwarding........................................ 40  
Forwarding All Calls ........................................40  
Turning Off Call Forwarding ............................41  
Forwarding Missed Calls.................................41  
Viewing Call Forwarding Settings....................42  
Ring Tones................................................54  
Setting Your Phone to Vibrate.........................54  
Ring and Vibrate .............................................55  
Assigning Ring Tones to Contacts ..................55  
Advanced Calling Features..................... 43  
Call Waiting .....................................................43  
ii  
Viewing Ring Tone Assignments.....................55  
Downloading More Ring Tones.......................56  
Managing Memory...........................................56  
Deleting Custom Ring Tones ..........................56  
Recording Your Active Greeting......................63  
Advanced Voice Mail Features .......................63  
Nextel® Voice Mail Tree..................................68  
SMS and Two-Way Messages .................69  
SMS Messages ...............................................69  
Two-Way Messages and Net Alerts................70  
Message Center ....................................... 57  
Accessing the Message Center.......................57  
Message Center Options.................................57  
Wireless Data Services............................73  
Wireless Data Services ...................................73  
Accessing Wireless Data Services From Your  
Phone .........................................................74  
Receiving Messages................................ 58  
Message Notifications .....................................58  
Message Center..............................................59  
Navigation Keys ..............................................74  
Guides and Demos .........................................75  
Voice Mail Messages............................... 60  
Receiving a Message......................................60  
GPS Enabled.............................................76  
IMPORTANT: Things to Keep in Mind ............76  
Making an Emergency Call .............................77  
Viewing Your Approximate Location ...............78  
Enhancing GPS Performance .........................79  
Updating Satellite Almanac Data ....................81  
Setting Privacy Options...................................81  
Using GPS with Map Software........................82  
Accessing Voice Mail from  
the Message Center ...................................60  
Sending Unanswered Calls to Voice Mail .......60  
®
Nextel Voice Mail ................................... 61  
Setting Up Your Voice Mail Box ......................61  
Playing Messages ...........................................61  
Changing Your Password................................62  
Recording Your Name.....................................62  
iii  
Medical Devices ............................................120  
Operational Warnings ...................................121  
Operational Cautions ....................................122  
Accessory Safety Information .......................123  
Customizing Your Phone........................ 85  
Setting the Volume..........................................85  
Setting Your Phone to Not Ring ......................85  
Seeing the Display Better................................86  
Using Settings .................................................86  
Optional Features............................................88  
MOTOROLA LIMITED WARRANTY .......125  
Patent and Trademark Information.......129  
Index ........................................................130  
Using a Headset....................................... 89  
Attaching a Headset........................................89  
Using a Remote PTT Button ...........................89  
®
Nextel Customer Care........................... 90  
Domestic Customer Care................................90  
Nextel Worldwide® Customer Care.................91  
Understanding Status Messages ........... 92  
®
Nextel Terms and  
Conditions of Service .......................... 94  
Safety and General Information ........... 116  
RF Operational Characteristics .....................116  
Portable Radio Product Operation and EME  
Exposure...................................................116  
Electro Magnetic Interference/Compatibility..120  
iv  
Note: This equipment has been tested and  
found to comply with the limits for a Class  
B digital device, pursuant to part 15 of the  
FCC Rules. These limits are designed to  
provide reasonable protection against  
harmful interference in a residential  
installation. This equipment generates,  
uses and can radiate radio frequency  
energy and, if not installed and used in  
accordance with the instructions, may  
cause harmful interference to radio  
communications. However, there is no  
guarantee that interference will not occur  
in a particular installation.  
DECLARATION OF CONFORMITY  
Per FCC CFR 47 Part 2 Section 2.1077(a)  
Responsible Party Name: Motorola, Inc.  
Address: 8000 West Sunrise Boulevard  
Plantation, FL 33322 USA  
Phone Number: 1 (800) 453-0920  
If this equipment does cause harmful  
interference to radio or television reception,  
which can be determined by turning the  
equipment off and on, the user is  
Hereby declares that the product:  
Product Name: i305  
encouraged to try to correct the interference  
by one or more of the following measures:  
Model Number: H62XAH6RR1AN  
Conforms to the following regulations:  
Reorient or relocate the receiving  
antenna.  
FCC Part 15, subpart B, section 15.107(a),  
15.107(d) and section 15.109(a)  
Increase the separation between the  
equipment and receiver.  
Class B Digital Device  
As a personal computer peripheral, this device  
complies with Part 15 of the FCC Rules. Operation  
is subject to the following two conditions: (1) this  
device may not cause harmful interference, and (2)  
this device must accept any interference received,  
including interference that may cause undesired  
operation.  
Connect the equipment into an outlet on  
a circuit different from that to which the  
receiver is connected.  
Consult the dealer or an experienced  
radio/TV technician for help.  
v
Getting Started  
retractable  
antenna  
p
Power button.  
volume  
controls  
audio jack  
Navigation key — press the arrows to  
scroll through menus and lists.  
m
Menu key — accesses context-sensitive  
menus.  
Push-to-talk  
(PTT) button  
power button  
A
Option key — selects the option  
appearing above it on the display.  
option keys  
Note: Throughout this User’s Guide,  
the option keys will be  
represented by A.  
space key  
speaker  
(in back)  
s
e
Send key — places phone calls.  
End key — ends phone calls; returns to  
idle screen; in Wireless Data Services,  
returns to Net main menu.  
microphone  
back key  
DIRECT  
CONNECT®/  
GROUP CONNECTTM  
speaker on/off  
accessory connector  
1
           
Getting Started  
To start using your i305 phone:  
3 Remove the battery door from the back of your  
phone.  
Make sure your SIM card is in place.  
Charge the battery.  
Activate your service.  
Enable security.  
Removing the Battery Door  
1 Make sure the phone is powered off. See  
“Powering On and Off” on page 5.  
2 Slide the release button forward until it releases  
the battery door.  
Locating Your SIM Card  
Your SIM (Subscriber Identity Module) card is a  
small piece of plastic located in the SIM card  
holder in the back of your phone, underneath the  
battery.  
release  
button  
SIM card  
holder  
SIM card  
speaker  
If there is no SIM card in your phone, contact  
Nextel Customer Care at 1-800-639-6111.  
2
         
Battery  
If want to use a SIM card other than the one that is  
in your phone, please contact Nextel Customer  
Care to verify that the SIM card you want to use is  
compatible with your phone.  
3 Replace the battery door and press it gently until  
you hear a click.  
Battery  
Inserting the Battery  
Your phone comes with an Extended Capacity  
Lithium Ion battery.  
Charging the Battery  
Your phone comes with a standard travel charger.  
1 Remove the battery door.  
2 Insert the top of the battery into the battery area.  
Press the bottom of the battery to secure it.  
1 Plug the charger into an electrical outlet.  
2 Open the connector cover.  
connector cover  
3
       
Getting Started  
3 Plug the other end of the charger into the  
accessory connector.  
Charging Times  
Check your battery and charger type against the  
below grid to determine appropriate charging  
times.  
Recommended charging times:  
Battery  
Charger  
Standard  
Rapid  
Standard  
Lithium Ion  
2 hours  
4 hours  
Extended  
Capacity  
2.25 hours  
3.5 hours  
6 hours  
Charger Attached or Device Attached appears  
on the display.  
Lithium Ion  
Tip: To remove the charger from the accessory  
connector: Press the buttons on the sides  
of the plug. Pull the plug straight out.  
High  
Capacity  
Lithium Ion  
7.5 hours  
4 If you have purchased optional batteries or  
For best results, charge the batteries within the  
temperature range of 50°F to 104°F (10°C to  
40°C).  
chargers, see “Charging Times”.  
Note: While the phone is charging, the keypad  
backlight will not illuminate.  
Prolonged charging is not recommended.  
4
 
Powering On and Off  
The battery capacity is degraded if the battery is  
stored for long periods while fully charged. If  
long term storage is required, store at half  
capacity.  
Removing the Battery  
1 With the phone powered off, remove the battery  
door.  
2 Remove the battery by pushing the battery  
toward the antenna and lifting it out.  
Powering On and Off  
To power your phone on:  
Press p.  
As your phone connects to the network, you will  
see a connecting message. When the idle screen  
appears, the phone is ready to use.  
Battery Use and Maintenance  
The Motorola iDEN Approved Lithium Ion  
chargers provide optimum performance. Other  
chargers may not fully charge the iDEN Lithium  
Ion battery or may yield a reduced number of  
lifetime charge cycles.  
Extreme temperatures degrade battery  
performance. Do not store the battery where  
temperatures exceed 140°F (60°C) or fall below  
4°F (-20°C).  
To power your phone off:  
Press and hold p.  
Lithium Ion batteries have a self discharge rate  
and without use, lose about 1% of their charge  
per day.  
5
       
Getting Started  
Activating Service  
The first time you power on your phone, your  
service is activated.  
Phone Programming  
Within 24 hours of enabling security, you will  
receive a Net alert containing your Personal  
Telephone Number (PTN), Nextel Customer Care  
number, Direct Connect® number, and Talkgroup  
lists for Group ConnectTM calls.  
A screen then appears prompting you to select Ok  
to update your browser information. This screen  
will only appear during initial activation. See  
“Enabling Security”.  
1 When you receive a Net alert saying New  
Browser Message - Receive Programming  
Info, press A under Goto.  
2 You are prompted to accept changes to your  
lists. Press A under Ok.  
3 You are prompted again to accept changes to  
your lists. Press A under Ok.  
4 A confirmation screen displays. Press A under  
Ok.  
Enabling Security  
You must enable security the first time you power  
on your phone or within 10 days of first activation of  
your phone.  
1 Press A under Ok.  
Note: If you press A under Later, the idle  
screen will appear. The next time you  
select Net from the main menu, you will  
be prompted to enable security before you  
can use Wireless Data Services.  
5 Press e to return to the idle screen.  
2 You are prompted to enable security. Press A  
under Yes. A series of screens and then the  
default homepage displays.  
3 Press e to return to the idle screen.  
6
         
Finding Your Phone Number and Direct Connect® Number  
Carrier IP — the IP address assigned to  
Nextel. It is filled in when you register for  
packet data services. To view your Carrier IP  
address, scroll to Carrier IP and press A  
under View.  
IP1 Address and IP2 Address — the IP  
addresses assigned to you for using the  
Internet with your phone. To view your IP  
addresses, scroll to the IP address you want  
to view and press A under View.  
Ckt Your circuit data number is the number  
you use if you want to use your phone to  
transfer circuit data. See “Using Your Phone  
as a Modem” on page 48. You receive this  
number from Nextel.  
Finding Your Phone Number  
and Direct Connect® Number  
My Info lets you view your phone number, Direct  
Connect number, and other phone information:  
1 Press m to access the main menu.  
2 Scroll to My Info.  
3 Press A under Select.  
4 Scroll to see your information:  
Name — Enter your name. See “Entering  
Text” on page 30.  
Line 1 and Line 2 — your phone numbers for  
phone lines 1 and 2. These are filled in when  
you receive your first Net alert after enabling  
security on your phone.  
Nextel® Voice Mail  
You must set up your voice mail box before you  
can retrieve messages. See “Setting Up Your  
Voice Mail Box” on page 61.  
Direct Connect — Your Direct Connect  
number is the number that others use to  
contact you using Direct Connect® service.It is  
filled in when you receive your first Net alert  
after enabling security on your phone. To view  
your Direct Connect number, scroll to Direct  
Connect and press A under View.  
Group ID — the number of the Talkgroup you  
have joined.  
7
     
Getting Started  
Nextel Worldwide® Service  
Phone Basics  
You can use your phone to make calls  
Display  
internationally in select cities using other iDEN®  
networks by calling Nextel Customer Care to  
activate international dialing on your account.  
Countries in which you can use your phone include  
Argentina, Brazil, Canada, Israel, Jordan, Mexico,  
Peru, the Philippines, and Singapore*.  
Any time your phone is powered on, the display  
provides you with information and options.  
status icons  
text area  
* Credit approval may be required. Other conditions may apply.  
menu icon  
Customizing Features  
You can control many features of your phone,  
including the volume of incoming sound, rings, and  
other tones. See “Customizing Your Phone” on  
page 85.  
display options  
The screen shown above is the idle screen. The  
idle screen appears when your phone is on, but not  
engaged in any activity.  
Text Area  
This area displays menus, messages, names,  
phone numbers, and other information.  
8
             
Phone Basics  
Display Options  
Menu Key  
Two display options appear at the bottom of most  
screens. You select a display option by pressing  
the option key below it.  
Many features provide context-sensitive menus  
that let you access related features and actions.  
The S icon appears any time a context-sensitive  
menu is available. Press m to access the menu.  
Menus and Lists  
Your phone’s features are arranged in menus,  
submenus, and lists.  
Main Menu  
All your phone’s features can be accessed through  
the main menu. When you are using a feature, the  
icon for that feature appears in the upper left  
corner of the display.  
To access the items in a menu or list, scroll using  
the navigation key at the top of your keypad. This  
key lets you scroll up, down, left, or right. Holding  
down the appropriate part of the navigation key  
speeds up scrolling.  
a
b
Net  
Access to Wireless Data  
Services. See page 73.  
In this guide, this symbol > tells you to select a  
menu or list item. For example, Settings >  
Security means:  
Settings  
Customize your phone.  
See page 85.  
Display/Info  
Phone Calls  
DC/GC Options  
Volume  
1 Scroll to Settings on the main menu.  
2 Press A under Select to see the Settings  
screen.  
3 Scroll to Security and press A under Select to  
see the Security screen.  
Security  
Advanced  
m
Ring Tones  
Assign ring tones and turn  
ringer off. See page 54.  
Vibrate All  
list of ring tones  
Ring Tones menu  
9
           
Getting Started  
j
My Info  
View personal phone  
information, including  
phone number and Direct  
Connect number. See  
page 7.  
e Messages  
Voice Mail  
SMS  
Access messages. See  
page 57.  
Net Alert  
f
g
Call Forward  
Memo  
Set call forwarding  
options. See page 40.  
n
Downloads  
Provides a catalog of ring  
tones that you can  
download directly to your  
phone. Browse through  
the catalog, download a  
ring tone of your choice  
and make that your  
default ring tone. Ring  
tones in this catalog  
change frequently, so  
check regularly for fresh  
content. See page 56.  
Store a number to access  
later. See page 39.  
h Call Timers  
Phone usage information.  
See page 48.  
i Recent Calls  
list of calls  
Lists recent calls. See  
page 28.  
recent calls menu  
Call Setup menu  
k
Call Alert  
Lists call alerts. See  
page 26.  
list of call alerts  
Call Alert menu  
l
d
GPS  
Find your approximate  
geographical location.  
See page 76.  
Contacts  
Create, view, store, edit  
new contact form contacts. See page 33.  
list of contacts  
Contacts menu  
10  
Phone Basics  
Status Icons  
GHI  
J KL  
Call Forward — Your phone is set  
to forward calls. See “Call  
Forwarding” on page 40.  
Status icons appear in the two rows at the top of  
the display. Some appear at all times. Others  
appear only when your phone is engaged in certain  
activities or when you have activated certain  
features.  
vR  
M
Ringer Off — Your phone is set  
not to ring. See “Setting Your  
Phone to Vibrate” on page 54.  
u
Speaker Off — Sets Direct  
Connect and Group Connect  
sound to come through the  
earpiece rather than through the  
speaker.  
a b c d Battery Strength — More bars on  
the battery indicate a greater  
e f g d  
charge.  
o p q r Signal Strength — More bars  
s
A
B
next to the antenna indicate a  
stronger signal.  
wy  
Messages — You have one or  
more messages. See “Receiving  
Messages” on page 58.  
Phone In Use — Your phone is  
active on a phone call.  
ljik T9 Text Input — You are using T9  
mn  
Direct Connect In Use — Your  
phone is active on a Direct  
Connect call.  
Text Input to enter text. See  
“Entering Text” on page 30.  
DEF  
Internet — You are ready to  
browse the internet or are  
browsing the internet using a  
secure connection.  
C
Talkgroup In Use — Your phone  
is active on a Group Connect call.  
1 2  
Active Phone Line — 1 indicates  
phone line 1 is ready to make  
calls; 2 indicates phone line 2 is  
ready to make calls.  
11  
 
Getting Started  
Turning the PIN Requirement On and  
Off  
When the SIM PIN requirement is off, your phone  
can be used without entering a PIN.  
YZ  
Packet Data — You are ready to  
transfer packet data or are  
transferring packet data. See  
“Using Your Phone as a Modem”  
on page 48.  
Important: When the SIM PIN requirement is off,  
the personal data on your SIM card is  
not protected. Anyone can use your  
NO  
TTY — You are ready to use your  
phone to make calls using a  
teletypewriter device. See “Making  
TTY Calls” on page 49.  
phone and access your personal data.  
When the SIM PIN requirement is on, you are  
prompted to enter your PIN each time you power  
on your phone.  
SIM Card Security  
Your SIM card stores all your Contacts and  
protects your personal information. Since this  
information is stored on your SIM card, not in your  
phone, you can remove the information by  
removing your SIM card.  
Note: If a SIM PIN is required, your phone will  
not function until the SIM PIN is entered,  
except for making emergency calls.  
1 From the main menu, select Settings >  
Security > SIM PIN.  
2 Scroll to On or Off.  
3 Press A under Select.  
4 Enter the current SIM PIN.  
Note: Except for making emergency calls, your  
phone will not function without the SIM  
card.  
To prevent unauthorized use of your phone, your  
SIM card is protected by a PIN that you enter each  
time the phone is powered on. You can change the  
PIN or turn off the requirement that it be entered.  
Note: The default SIM PIN is 0000. Change your  
PIN to prevent fraudulent use of the SIM  
card (see “Changing the PIN” on page  
13).  
5 Press A under Ok.  
12  
       
SIM Card Security  
Changed: SIM PIN displays.  
Entering the PIN  
1 When the Enter SIM PIN Code screen appears  
after you power on your phone, enter your SIM  
PIN.  
Unblocking the PIN  
If you enter your PIN incorrectly three times, your  
SIM card is blocked. To unblock your SIM card,  
you must contact Nextel Customer Care to get a  
PIN Unblock Code (PUK).  
2 Press A under Ok.  
The message SIM Unlocked displays.  
Important: If you enter your PIN incorrectly 3 times,  
your SIM card is blocked. To unblock  
your SIM card, you must contact Nextel  
Customer Care. See “Unblocking the  
PIN”.  
Important: If you unsuccessfully enter the PUK  
code 10 times, your SIM card is  
permanently blocked and must be  
replaced. If this happens, all data is  
lost. You will get a message to contact  
Nextel Customer Care. Except for  
making emergency calls, your phone  
will not function with a blocked SIM  
card.  
Changing the PIN  
Note: The SIM PIN requirement must be turned  
on in order to access this feature.  
To unblock the PIN:  
1 From the main menu, select Settings >  
Security > Change Password > SIM PIN.  
1 Press * # m 1.  
2 At the Enter Old SIM PIN Code screen, enter  
the current SIM PIN.  
3 Press A under Ok.  
2 At your Nextel Customer Care representative’s  
request, provide the information needed to give  
you a PUK code.  
4 At the Enter New SIM PIN Code screen, enter  
3 Select Unblock PIN.  
4 Enter the PUK code.  
5 Enter a new 4 to 8-digit SIM PIN.  
6 Re-enter your SIM PIN.  
the new 4 to 8-digit SIM PIN.  
5 Press A under Ok.  
6 At the Re-enter New SIM PIN Code screen,  
re-enter the new SIM PIN to confirm.  
Note: These steps must be performed in quick  
7 Press A under Ok.  
succession.  
13  
           
Getting Started  
If you entered the codes properly, SIM Unlocked  
appears on the display.  
* See “Optional Features” on page 88.  
Inserting Your SIM Card  
Inserting and Removing Your SIM  
Card  
1 With your phone powered off, remove the  
battery door and battery.  
2 Hold your SIM card as shown.  
Important: Do not touch the gold-colored areas of  
your SIM card.  
cut corner  
The SIM card is designed for optimal Contacts  
storage and feature use. For Nextel SIM card  
compatibility information, visit nextel.com/sim.  
If you remove your SIM card and use it with  
another phone, or use another SIM card with your  
phone, the following information is erased:  
3 Carefully slide your SIM card into your phone,  
until it lies flat in the SIM card holder.  
The recent calls list  
Call forwarding settings  
Net alerts  
Information stored in Memo  
3 most recent GPS Enabled locations  
Voice records*  
SIM card  
holder  
Voice names*  
Note: In some cases, Contacts may not be  
accessible if you move your SIM card to  
another phone. Contacts entries created  
with your i305 phone are not readable by  
an older iDEN SIM-based phone.  
14  
   
Locking the Keypad  
Removing Your SIM Card  
Power the phone on and off  
Unlock the keypad  
Respond to incoming calls, messages, and  
alerts  
Important: To avoid loss or damage, do not remove  
your SIM card from your phone unless  
absolutely necessary.  
1 With your phone powered off, remove the  
battery door and battery.  
Important: Emergency calls cannot be placed while  
the keypad is locked.  
2 While holding the tab down, slide your SIM card  
out of the SIM card holder.  
To lock the keypad:  
1 From the idle screen, press m.  
2 Press *.  
SIM card  
holder  
If you press a key while the keypad is locked,  
instructions for unlocking the keypad display  
briefly.  
To unlock the keypad:  
tab  
1 From the idle screen, press m.  
2 Press *.  
While the keypad is locked, you can respond to  
incoming calls, messages, and alerts just as you  
do when the keypad is not locked. When finished,  
press e to return to the idle screen. The keypad  
remains locked.  
Note: Protect your SIM card as you would any  
delicate object. Store it carefully.  
You also have the option of setting your phone to  
automatically lock the keypad if there has been no  
activity for a specified time.  
Locking the Keypad  
Locking the phone’s keypad prevents its buttons  
from being pressed. When the keypad is locked,  
you can only:  
1 From the main menu, select Settings >  
Security > Keypad Lock.  
15  
       
Getting Started  
Important: Failure to fully extend or retract the  
antenna until the antenna clicks into  
place causes severely degraded  
performance, which may result in  
missed calls, dropped calls, or garbled  
audio.  
2 To lock the keypad immediately, select Lock  
Now. You will be given the option to press m and  
* to lock and unlock the keypad.  
3 To set a specific time for the keypad to lock if  
there has been no activity, scroll to Auto Lock  
and press A under Change.  
The keypad can be set to lock in 5, 10, 15 or 20  
minutes if the keypad is not touched during the  
specified time. To turn the auto lock off, repeat step  
3 and select Off.  
Accessories  
Your phone comes with an Extended Capacity  
Lithium Ion Battery and a standard travel charger.  
Various accessories are available for use with your  
i305 phone, including holsters, rugged carry  
solutions, vehicle power charger, batteries, data  
cables, Hands-Free accessories and more.  
Antenna  
The retractable antenna on your i305 phone is  
designed to be extended during calls.  
To order additional accessories, go to nextel.com  
or call 1-800-Nextel6. You can also contact your  
Nextel Authorized Sales Representative or stop by  
any Nextel-owned Retail Store. For information on  
Nextel retail store locations, go to nextel.com.  
To extend the antenna, pull gently on the end until  
the antenna is fully extended and clicks into  
position.  
When finished with a call, retract the antenna by  
pushing gently on the end until the antenna clicks  
into place.  
To optimize your phone’s performance, extend the  
antenna when you make or receive a call, and  
avoid touching the antenna with any body part.  
16  
       
Wireless Local Number Portability: Bringing Your Phone Number From Another Carrier  
to this, all messages and all settings (including  
Wireless Local Number  
your greeting and password) will be lost when the  
number you have brought to Nextel becomes  
active.  
Portability: Bringing Your  
Phone Number From Another  
Carrier  
Text Messaging  
If you are bringing your phone number from  
another carrier, your new phone will be active as  
soon as you receive it. Nextel will provide you with  
a temporary phone number so that you can begin  
using your phone immediately. Once the number  
you have brought to Nextel is activated, your  
temporary phone number will be deactivated and  
service with your previous carrier will be cancelled  
automatically. You will receive a text message on  
your Nextel phone letting you know that activation  
is complete. Simply turn your phone off and back  
on again to complete activation.  
During the activation process, it is possible that text  
messages may not be properly routed to your  
Nextel phone.  
911 Calls  
Nextel continues to make efforts to ensure that all  
911 calls are minimally impacted by this process. If  
you make a call to 911 from your temporary phone  
number and the call fails, the 911 emergency  
response center will not be able to call you back on  
your Nextel phone if in the meantime your Nextel  
phone has been programmed with your permanent  
phone number. As with any wireless 911 call, if  
your call is disconnected before location and  
details have been provided, be sure to call 911  
again and advise that you were disconnected.  
Here is additional information you need to be  
aware of until the number you have brought to  
Nextel is active on the Nextel network:  
®
Nextel Voice Mail  
Go to nextel.com/wlnp for more details.  
We suggest you set up your voice mail box after  
the number you brought to Nextel is active on your  
Nextel phone and your temporary phone number is  
deactivated. If you set up your voice mail box prior  
17  
 
Getting Started  
Nextel® Customer Care  
Nextel Customer Care: 1-800-639-6111 or dial 611  
from your i305 phone.  
Nextel Worldwide Customer Care:  
+1-360-662-5202 (toll-free from your i305 phone).  
18  
 
Nextel® Customer Care  
i305 Phone Menu Tree  
Net  
Downloads  
GPS  
Messages  
Recent Calls  
Voice Mail  
SMS  
Net Alert  
Recent Calls (if any)  
Store  
View  
Delete  
Delete All  
Alert Queue  
Call Setup  
Settings  
Display/Info  
Position  
Privacy  
Interface  
Phone Calls  
DC/GC Options  
Volume  
Security  
Advanced  
Call Forward  
All Calls  
-
To  
Retrieve Status  
Contacts  
[New Contact]  
Detailed  
Call Alert  
New  
-
-
If Busy  
If No Answer  
Call Alerts (if any)  
Ring Tones  
Search  
Capacity  
Filter  
View  
Store  
Delete  
Delete All  
Sort By  
Recent Calls  
Vibrate All On/Off  
Available Ring Tones  
Vibrate  
-
If Unreachable  
Retrieve Status  
Call Setup  
Assign w/vibe  
Overview  
Memory Usage  
Delete  
Memo  
Contacts (if any)  
Store  
Cancel  
Delete  
View/Compose  
New  
Search  
My Info  
Edit  
Call Timers  
Name  
Line 1  
Line 2  
Direct Connect  
Group ID  
Carrier IP  
IP1 Address  
IP2 Address  
CKT  
Compose Message  
Delete Contact  
Delete Number  
Capacity  
Filter  
Call Setup  
Last Call  
Phone Reset  
Phone Lifetime  
DC/GC Reset  
DC/GC Lifetime  
Circuit Reset  
Circuit Lifetime  
Kbytes Reset  
Service Status  
Unit Info  
IMEI/SIM ID/SN  
Register Log  
19  
Dialing Direct Connect® Numbers  
Every Direct Connect number has 3 parts — an  
area ID, a network ID, and a member ID — with an  
asterisk between each of these parts. For example:  
999*999*9999.  
Making Calls  
Your i305 phone makes two types of calls: digital  
cellular phone calls and Direct Connect calls. With  
Direct Connect calls, you use your phone as a  
long-range, digital walkie-talkie.  
When you place a Direct Connect call, you must  
enter the whole Direct Connect number including  
the asterisks.  
Phone Calls  
1 Enter the number you want to call.  
2 Press s to place the call.  
3 Press e to end the call.  
Tip: When you store a Direct Connect number in  
Contacts it is good practice to include the  
whole Direct Connect number including the  
asterisks in case you travel with your  
Direct Connect® Calls  
1 Enter the Direct Connect number you want to  
call.  
phone, or another Direct Connect user  
whom you are trying to reach travels with  
their phone, outside of your network.  
2 Press and hold the PTT button on the side of  
your phone. Begin talking after your phone emits  
a chirping sound.  
Receiving Calls  
Phone Calls  
When you receive a phone call, your phone rings,  
vibrates, or lights up its backlight.  
3 Release the PTT button to listen.  
Tip: To let someone know you want to talk to  
him or her on a Direct Connect call, send a  
call alert. See “Call Alerts” on page 26.  
Answering  
Press s. -or-  
Press A under Yes. -or-  
Press any number key.  
20  
               
Call Icons  
To answer a call by pressing any number key, you  
must have the Any Key Ans feature turned on (see  
“Phone Calls Features” on page 86).  
Call Icons  
When you make a call, call icons appear in the text  
area of the phone’s display.  
Sending to Voice Mail  
Press e. -or-  
Press A under No.  
Ending  
X Placing a phone call.  
W
Y
Z
U
Receiving a phone call.  
Phone call is active.  
Phone call is on hold.  
Phone call ended.  
Press e.  
Direct Connect® Calls  
When you receive a Direct Connect call, your  
phone emits a chirping sound or vibrates.  
When you miss a call, this icon appears in the text  
area:  
Answering  
1 Wait for the caller to finish speaking.  
V
You missed a phone call.  
2 Press and hold the PTT button on the side of  
your phone. Begin talking after your phone emits  
a chirping sound.  
Ways to Enter Calls  
To enter the number you want to call, you can:  
3 Release the PTT button to listen.  
Use the numbers on the keypad  
Select the number from the recent calls list  
Select the number from Contacts  
Redial the last phone number called  
Use Speed Dial or Turbo Dial®  
21  
           
Making Calls  
Use One Touch Direct Connect to make a Direct  
Connect call  
From Contacts  
If you have numbers stored in Contacts, you can  
use these numbers to make calls. For information  
on entering numbers into Contacts, see “Creating  
Entries” on page 35.  
Use a TTY device — see “Making TTY Calls” on  
page 49.  
From the Keypad  
To enter the number you want to call, press the  
numbers on the keypad.  
Calling from the Contacts List  
1 From the main menu, select Contacts.  
2 Scroll to the name or number you want to call.  
If you make a mistake:  
Tip: To find Contacts entries faster, use the  
To clear a digit, press A under Delete.  
keypad to enter the first letter of the name.  
To clear all digits, press and hold A under  
Delete.  
3 Place the call now. -or-  
Scroll left or right to display the Contacts type for  
the number you want to call.  
To insert or delete a digit anywhere in the string  
of digits you have entered, scroll left or right.  
To cancel, press e.  
If you are making a Direct Connect call, your phone  
places the call to the Direct Connect number stored  
in the Contacts entry, even if the Direct Connect  
icon is not displayed.  
From the Recent Calls List  
The recent calls list stores the last 20 calls you  
made or received.  
If you are making a phone call:  
Your phone places the call to the phone number  
assigned to the Contacts type displayed.  
To select a number from the recent calls list as the  
number you want to call:  
If the Contacts type displayed is not a phone  
number, your phone places the call to the phone  
number stored in the Contacts entry.  
1 From the idle screen, scroll down. -or-  
From the main menu, select Recent Calls.  
2 Scroll to the name or number you want to call.  
22  
   
Using Speakerphone  
If the Contacts type displayed is not a phone  
number and you have more than one phone  
number stored in the Contacts entry, your phone  
prompts you to select the phone number you  
want to place the call to.  
Speed Dial  
1 From the idle screen, use the keypad to enter  
the Speed Dial number assigned to the phone  
number you want to call.  
2 Press #.  
3 Press s.  
Calling from a Contacts Entry  
1 From the main menu, select Contacts.  
2 Scroll to the name or number you want to call.  
3 Press A under View. -or-  
Turbo Dial  
From the idle screen, press and hold the Speed  
Dial number (1 through 9) assigned to the phone  
number you want to call.  
If View is not one of your options: Press m.  
Select View.  
Using One Touch Direct Connect®  
4 Place the call now. -or-  
One Touch Direct Connect sets your phone to call  
the most recent Direct Connect number on the  
recent calls list, or a Direct Connect number you  
choose, every time you press the PTT button. See  
“Setting One Touch Direct Connect®” on page 45.  
Scroll to view more numbers. When you place  
the call, it is made to the number displayed.  
Redialing the Last Number  
Press and hold s to place a call to the last phone  
number you called.  
Using Speakerphone  
Turning on speakerphone makes incoming sound  
come out of the phone’s speaker instead of the  
earpiece. Speakerphone is available whenever you  
are on an active phone call.  
Using Speed Dial and Turbo Dial®  
Each phone number stored in Contacts is assigned  
a Speed Dial number which you can use to enter  
that number.  
To turn speakerphone on or off:  
Press under A under Spkr. -or-  
23  
             
Making Calls  
Press t.  
When you make an emergency call, your phone’s  
GPS Enabled feature can help emergency service  
personnel find you, if you are in a location where  
your phone's GPS antenna has established a clear  
view of the open sky and your local emergency  
response center has the equipment to process  
location information. See “GPS Enabled” on page  
76, and particularly “IMPORTANT: Things to Keep  
in Mind” on page 76 and “Making an Emergency  
Call” on page 77, for more information on the  
limitations of this feature. Because of the  
Using Mute  
Muting calls lets you listen to incoming sound  
without transmitting sound. Mute is available  
whenever you are on an active call.  
To turn mute on:  
Press A under Mute.  
While mute is on, Unmute appears as a display  
option.  
limitations of this feature, always provide your best  
knowledge of your location to the emergency  
response center when you make an emergency  
call.  
To turn mute off:  
Press A under Unmute.  
Important: Emergency calls cannot be placed while  
the keypad is locked.  
Making Emergency Phone  
Calls  
Your phone supports emergency calling.  
Emergency phone calls can be made even when  
your SIM card is blocked or not in your phone.  
Important: If you have not registered on the  
network, emergency calls cannot be  
placed while your SIM card is in your  
phone.  
Dial 911 to be connected to an emergency  
response center. If you are on an active call, you  
must end it before calling 911.  
24  
         
Making Emergency Phone Calls  
Important: If you are bringing your phone number  
to Nextel from your previous carrier,  
you may receive a temporary telephone  
number while your Nextel phone is  
being programmed with your  
permanent phone number. If you make  
a call to 911 and the call fails, the 911  
emergency response center will not be  
able to call you back on your Nextel  
phone if in the meantime, your Nextel  
phone has been programmed with your  
permanent telephone number. If the call  
is disconnected before location and  
details have been provided, call 911  
again and advise that you were  
disconnected.  
25  
Receiving Call Alerts  
When you receive a call alert, you must answer,  
queue, or clear it. You cannot receive phone calls  
or Direct Connect calls until you do.  
Call Alerts  
Sending a call alert lets the recipient know you  
want to talk to him or her on a Direct Connect call.  
When you send a call alert, the recipient’s phone  
emits a series of beeps, or vibrates, and displays  
your name or Direct Connect number.  
To answer a call alert, press the PTT button to  
make a Direct Connect call to the sender.  
To queue a call alert, press A under Queue.  
The recipient can:  
To clear a call alert, press A under Clear.  
Answer — begin a Direct Connect call with the  
sender  
Note: The recent calls list also stores call alerts  
you have received. They appear as Direct  
Connect calls. Call alerts remain in your  
recent calls list until you delete them or  
until they reach the end of the list.  
Queue — store the call alert to the call alert  
queue, which is a list of call alerts  
Clear — dismiss and delete the call alert  
Sending Call Alerts  
1 Enter the Direct Connect number you want to  
send to, as you would when making a Direct  
Connect call.  
2 Press A under Alert. Ready to Alert appears  
on the display.  
Using the Call Alert Queue  
When you queue a call alert, it remains in the call  
alert queue until you make a Direct Connect call to  
the sender or delete it.  
Viewing Call Alerts  
1 From the main menu, select Call Alert.  
2 Scroll through the list.  
3 Press the PTT button until Alert Successful  
appears on the display.  
Note: If the alert is not successful, this may  
mean the person you are trying to reach is  
on a call or has the phone turned off.  
26  
               
Using the Call Alert Queue  
Viewing Date and Time  
Deleting Call Alerts  
To view the date and time a call alert was received:  
To delete a call alert from the queue:  
1 From the main menu, select Call Alert.  
2 Scroll to the call alert you want information on.  
3 Press m.  
1 From the call alert queue, scroll to the call alert  
you want to delete.  
2 Press m.  
3 Select Delete.  
4 Press A under Yes to confirm.  
4 Select View.  
Responding to Call Alerts in the  
Queue  
After you queue a call alert, you can respond to it  
by making a Direct Connect call to the sender or  
sending a call alert to the sender.  
To delete all call alerts from the queue:  
1 From the call alert queue, press m.  
2 From the call alert menu, select Delete All.  
3 Press A under Yes to confirm.  
Making a Direct Connect Call to the Sender  
Sorting Call Alerts  
1 From the main menu, select Call Alert.  
2 Scroll to the call alert you want to respond to.  
3 Press the PTT button to begin the call.  
Tip: You must have at least one call alert in the  
queue to access this feature.  
To sort call alerts by the order they were received:  
This removes the call alert from the queue.  
1 From the main menu, select Call Alert.  
2 Press m.  
Sending a Call Alert to the Sender  
3 Select Sort By.  
1 From the main menu, select Call Alert.  
4 Scroll to First on Top or Last on Top.  
5 Press A under Select.  
2 Scroll to the call alert you want to respond to.  
3 Press A under Alert. Ready to Alert appears  
on the display.  
4 Press the PTT button until Alert Successful  
appears on the display.  
27  
     
Note: The recent calls list also stores call alerts  
you have received. They appear as Direct  
Connect calls. Call alerts remain in your  
recent calls list until you delete them or  
until they reach the end of the list.  
Recent Calls  
The recent calls list stores the numbers of the 20  
most recent calls you have made and received.  
To view the recent calls list:  
To get more information on a recent call:  
1 From the idle screen, press the down arrow on  
the navigation key. -or-  
1 From the recent calls list, scroll to the call you  
want information on.  
2 Press A under View. -or-  
From the main menu, select Recent Calls.  
2 Scroll through the list.  
If View is not one of your options: Press m.  
Select View.  
If the number of a recent call is stored in Contacts,  
the name associated with the number appears on  
the recent calls list.  
This displays information such as the name  
associated with the call, the number, the date,  
time, and duration of the call.  
An icon appears beside the name or number  
indicating the Contacts type of the number used in  
the call. See “Contacts” on page 33.  
Storing Recent Calls to  
Contacts  
1 From the recent calls list, scroll to the number  
you want to store.  
For phone calls, an icon appears to the left of the  
name or number giving more information about the  
call:  
2 Press A under Store. -or-  
X A call you made.  
If Store is not one of your options: Press m.  
W
V
A call you received.  
Select Store.  
A missed call. Missed calls appear on the  
recent calls list only if you have Caller ID.  
Tip: If Store is not on this menu, the number is  
already stored in Contacts.  
28  
                 
Deleting Recent Calls  
3 To store the number as a new entry, select [New  
Contact]. -or-  
To store the number to an existing entry, select  
the entry.  
4 With the Contacts type field highlighted, scroll  
left or right to display the Contacts type you want  
to assign to the number. For information on  
Contacts types, see page 33.  
5 If you want to add more information to the entry,  
follow the applicable instructions in “Creating  
Entries” on page 35.  
6 Press A under Done.  
Deleting Recent Calls  
To delete a call:  
1 From the recent calls list, scroll to the call you  
want to delete.  
2 Press m.  
3 Select Delete.  
4 Press A under Yes to confirm.  
To delete all calls:  
1 From the recent calls list, press m.  
2 Select Delete All.  
3 Press A under Yes to confirm.  
29  
   
2 A checkmark appears next to the current text  
input mode. Scroll to the text input mode you  
want to use.  
Entering Text  
You can enter text into your phone using the  
traditional method of pressing a key several times  
for each character, or by pressing a key once for  
each letter while words likely to be the one you  
want are chosen from a database. You can also  
enter symbols and numbers into a text field.  
3 Press A under Select.  
Using Alpha Mode  
Press any key on the keypad to enter the letters,  
numbers, and symbols on that key. For example,  
to enter the letter Y, press 9 three times.  
In screens that require you to enter text, you see  
the following icons near the top right corner. These  
icons tell you which text input mode you are using:  
Type a letter then scroll up to make that letter  
uppercase, or type a letter then scroll down to  
make that letter lowercase.  
Alpha — Press a key several times for each  
l
j
See “Special Function Keys” on page 31 for  
more information on adding spaces,  
capitalization, and punctuation.  
character.  
Word — Press a key once for each letter  
while words likely to be the one you want are  
chosen from a database.  
Using Word Mode  
Symbols — Enter punctuation and other  
i
k
In Word mode, T9 Text Input analyzes the letters  
on the keypad button you press and arranges them  
to create words. As you type, T9 Text Input  
matches your keystrokes to words in its database  
and displays the most commonly used matching  
word. You can add you own words to this  
database.  
symbols.  
Numeric — Enter numbers.  
When you access a screen that requires you to  
enter text, you start in Alpha mode.  
To choose a text input mode:  
Entering a Word  
1 Select Word as your text input mode.  
1 At a screen that requires you to enter text, press  
m.  
30  
                     
Special Function Keys  
2 Type a word by pressing one key for each letter.  
Choosing a Language  
For example, to type “test” press 8 3 7 8.  
To change the language of the database:  
The displayed word may change as you type it.  
Do not try to correct the word as you go. Type to  
the end of the word before editing.  
1 At a screen that requires you to enter text, press  
m.  
2 Select Languages.  
3 If the word that appears is not the desired word,  
press 0 to change the word on the display to  
the next most likely word in the database.  
3 Scroll to the language you want for your  
database.  
4 Press A under Select.  
Repeat until the desired word appears.  
Special Function Keys  
Some of the phone’s keys assume different  
functions while in Alpha or Word mode.  
If the desired word does not appear, you can add it  
to the database.  
Adding Words to the Database  
Spaces  
Press # for a space.  
1 Select Alpha as your text input mode.  
2 Type the word using Alpha mode.  
3 Select Word as your text input mode.  
4 Press #.  
Capitalization  
When you press and hold #, it acts as a 3-way  
toggle. Press and hold # to make the next letter  
typed uppercase (shift), to make all subsequent  
letters typed uppercase (caps lock), or to go back  
to lowercase letters.  
The word you typed in Alpha text entry mode is  
now in the database.  
Note: You cannot store alphanumeric  
combinations, such as Y2K.  
31  
   
Entering Text  
These icons appear in the top row of your display:  
Using Symbols Mode  
1 Select Symbols as your text input mode.  
Shift is on.  
m
n
A row of symbols appears along the bottom of  
your phone’s display. Scroll right to view the  
complete row.  
Caps lock is on.  
When neither of these icons appear, letters typed  
are lowercase.  
2 Scroll left or right to choose the symbol you want  
to enter.  
3 Press A under Select.  
Note: Your phone automatically makes the first  
letter of a sentence uppercase.  
Punctuation  
Press 1 or 0 to insert punctuation. Continue to  
press the key to view the list of symbols available  
through that key. Pause to select the symbol you  
want.  
Note: Additional punctuation symbols are  
available in Symbols mode.  
Using Numeric Mode  
1 Select Numeric as your text input mode.  
2 Press the number buttons on your keypad to  
enter numbers.  
32  
       
A Contacts type — Each number or address  
stored must be assigned a Contacts type:  
Contacts  
Contacts stores up to 600 numbers or addresses.  
Each Contacts entry can store several numbers or  
addresses.  
A
B
C
D
E
F
G
H
I
J
K
Mobile  
DC  
phone number  
Direct Connect number  
phone number  
phone number  
phone number  
email address  
Information stored in Contacts is saved on your  
SIM card.  
Work1  
Work2  
Home  
Email  
Fax  
A Contacts entry contains:  
A name — A name is required if you are storing  
more than one number or address to the entry;  
otherwise, it is optional. Typically, this is the  
name of the person whose contact information is  
stored in the entry.  
phone number  
phone number  
Pager  
A ring tone — You can assign a ring tone to  
each entry. This is the sound your phone makes  
when you receive phone calls or call alerts from  
any of the numbers stored in the entry.  
Talkgroup Talkgroup number  
IP  
IP address  
Other  
phone number  
A number or address — Each Contacts entry  
must contain a number or address. This may be  
any type of phone number, Direct Connect  
number, Talkgroup number, email address, or IP  
address.  
33  
               
Contacts  
Note: You can store numbers up to 64 digits  
2 If an entry has more than one number or  
address stored, <> surrounds the Contacts type  
icon. Scroll left or right to view the icon for each  
number stored in the entry.  
long, but every 20 digits must be  
separated by a pause or wait. See  
“Creating Pauses and Waits” on page 38.  
3 When the icon for the number or address you  
want to view is displayed, press A under View.  
-or-  
A Speed Dial number — When you store a  
phone number, it is assigned a Speed Dial  
number. You can accept the default Speed Dial  
number or change it.  
If View is not one of your options: Press m.  
Select View.  
A voice name — If you create a voice name for a  
number, you can then dial that number by saying  
the voice name into your phone. This icon  
appears P to the left of the Contacts type icon if  
a voice name is assigned.  
4 Scroll to view the other numbers and addresses  
stored for the entry.  
Tip: To view more entries, continue scrolling.  
Note: This is an optional feature. See “Optional  
Searching for a Name  
To search for a name in Contacts:  
Features” on page 88.  
Viewing Contacts  
To access Contacts:  
1 From the Contacts list, press m.  
2 Select Search.  
3 Enter the name you want to see. See “Entering  
Text” on page 30.  
Press A under Contcs. -or-  
From the main menu, select Contacts. -or-  
If you are on a call: Press m. Select Contacts.  
To view entries:  
4 Press A under Ok.  
Your phone finds the name you entered or the  
nearest match.  
1 From the Contacts list, scroll to the entry you  
want to view.  
34  
         
Creating Entries  
Tip: In some fields that require you to enter  
Showing Only Direct Connect®  
Numbers and Talkgroups  
To set Contacts to show only entries that contain  
Direct Connect numbers and Talkgroup entries:  
information, you can begin entering the  
information from the keypad instead of  
pressing A under Change.  
To create a Contacts entry:  
1 From the Contacts list, press m.  
2 Select Filter.  
3 With Show DC highlighted, press A under  
Select.  
1 To access the entry details screen:  
Select Contacts > [New Contact]. -or-  
From the Contacts list, press m. Scroll to New.  
Press A under Select.  
To set Contacts to show all entries:  
2 If you want to assign a name to the entry:  
1 From the Contacts list, press m.  
2 Select Filter.  
3 With Show All highlighted, press A under  
Select.  
With the Name field highlighted, press A under  
Change.  
Enter the name. See “Entering Text” on page  
30. When you are finished, press A under Ok.  
Creating Entries  
3 If you want to assign a ring tone to the name:  
A number or address and a Contacts type are  
required for all Contacts entries. Other information  
is optional. You may enter the information in any  
order by scrolling through the entry details.  
With the Ringer field highlighted, press A  
under Change.  
Scroll to the ring tone you want to assign. Press  
A under Select.  
After you have entered the number or address,  
Contacts type, and any other information you want,  
you can press A under Done to save the entry to  
Contacts.  
4 To assign a Contacts type to the number or  
address being stored:  
With the Contacts type field highlighted, press  
A under Change.  
To cancel a Contacts entry at any time press, e to  
return to the idle screen.  
35  
           
Contacts  
Scroll to the Contacts type you want to assign.  
Assigning Options  
1 If you have not already, press A under Change  
with the [Options] field highlighted  
Press A under Select.  
5 To store a number or address:  
2 The default Speed Dial number assigned to a  
phone number is displayed in the Speed # field.  
This is always the next available Speed Dial  
location.  
With the # field highlighted (or ID for an email  
address, or IP for an IP address), press A  
under Change.  
Enter the number or address. For phone  
numbers, use the 10-digit format. For email  
addresses, see “Entering Text” on page 30.  
If you want to assign the phone number to a  
different Speed Dial location:  
With the Speed # field highlighted, press A  
Tip: Press A under Browse to select a number  
or address from Contacts, the recent calls  
list, or Memo.  
under Change.  
Press and hold A under Delete to delete the  
current Speed Dial number.  
When you are finished, press A under Ok.  
Enter the new Speed Dial number using the  
keypad.  
6 If you want to assign a Speed Dial number to the  
number, press A under Change with the  
[Options] field highlighted. See “Assigning  
Options”.  
7 If you want to add more numbers or address to  
the entry:  
When you are finished, press A under Ok.  
3 When you are finished, press A under Back.  
Storing Numbers Faster  
Scroll past the information you already entered.  
To store numbers to Contacts from the recent calls  
list, see “Storing Recent Calls to Contacts” on page  
28.  
Enter the additional information for the entry  
using step 2 through step 6. You must assign a  
name to the entry, if you have not already.  
To store numbers to Contacts from Memo, see  
“Memo” on page 39.  
8 Press A under Done.  
36  
               
Editing Entries  
To store numbers to Contacts from the idle screen:  
Deleting Entries  
1 Use the keypad to enter the number you want to  
store.  
Delete an Entry  
2 Press m.  
3 Select Store Number.  
1 From the Contacts list, scroll to the entry you  
want to delete.  
2 Press m.  
3 To delete the entire entry, scroll to Delete  
Contact.  
4 To store the number as a new entry, select [New  
Contact]. -or-  
To store the number to an existing entry, select  
the entry.  
4 Press A under Select.  
5 Press A under Yes to confirm.  
5 With the Contacts type field highlighted, scroll  
left or right to display the Contacts type you want  
to assign to the number.  
Delete a Number or Address  
1 From the Contacts list, scroll to the entry that  
contains the number or address you want to  
delete.  
2 Scroll left or right to display the Contacts type for  
the number you want to delete.  
6 If you want to add more information to the entry,  
follow the applicable instructions in “Creating  
Entries” on page 35.  
7 Press A under Done.  
3 Press m.  
Editing Entries  
1 From the Contacts list, scroll to the entry you  
want to edit.  
4 Scroll to Delete Number.  
5 Press A under Select.  
6 Press A under Yes to confirm.  
2 Press m.  
Note: If an entry contains only one number or  
address, deleting the number or address  
deletes the entry.  
3 Select Edit. The entry details screen displays.  
4 Follow the applicable instructions in “Creating  
Entries” on page 35 to edit the various fields.  
37  
       
Contacts  
To program a wait:  
Checking Capacity  
To see how many numbers are stored in Contacts:  
Press and hold * until the letter W appears.  
The W means your phone waits before dialing  
further.  
1 From the Contacts list, press m.  
2 Select Capacity.  
If you store 17035551235W1234, when you select  
this number and make a call, your phone dials the  
first 11 digits and then waits. A message appears  
asking if you want to send the rest of the digits.  
Press A under Yes to dial the last 4 digits.  
Creating Pauses and Waits  
When storing a number, you can program your  
phone to pause or wait between digits while  
dialing. A pause makes your phone pause for 3  
seconds before dialing further. A wait makes your  
phone wait for your response before dialing further.  
Tip: You can create pauses and waits while  
dialing a number from the keypad. See  
“Creating Pauses and Waits While Dialing”  
on page 45.  
This feature is useful when using voice mail or  
other automated phone systems that require you to  
dial a phone number and then enter an access  
number.  
International Numbers  
When storing a number that you plan to use for  
international calls, use Plus Dialing:  
To program a pause:  
1 Press and hold 0 for two seconds. A “0”  
appears, then changes to a “+”.  
Press and hold * until the letter P appears. The  
P represents a 3-second pause.  
Note: The network translates the “+” into the  
appropriate international access code  
needed to place the call.  
If you store 17035551235P1234, when you select  
this number and make a call, your phone dials the  
first 11 digits, pauses for 3 seconds, then dials the  
last 4 digits.  
2 Enter the country code, city code or area code,  
and phone number.  
If you want a pause longer than 3 seconds, press  
and hold * more than once. Each P represents a  
3-second pause.  
For information about making international calls,  
see “Making International Calls” on page 45.  
38  
               
To store the memo number to Contacts:  
Memo  
1 From the main menu, select Memo.  
2 Press m.  
3 Press A under Select.  
4 To store the number as a new entry, select [New  
Contact]. -or-  
Memo lets you store a number, make a call to that  
number, and save it to Contacts.  
To create a memo:  
1 From the main menu, select Memo.  
2 Enter the number using your keypad.  
3 Press A under Store.  
To store the number to an existing entry, select  
the entry.  
5 With the Contacts type field highlighted, scroll  
left or right to display the Contacts type you want  
to assign to the number.  
6 If you want to add more information to the entry,  
follow the applicable instructions in “Creating  
Entries” on page 35.  
To view the memo later:  
1 From the main menu, select Memo.  
To delete the memo:  
1 From the main menu, select Memo.  
2 Press and hold A under Delete.  
3 Press A under Store.  
7 Press A under Done.  
To edit the memo:  
1 From the main menu, select Memo.  
2 Enter the new number.  
3 Press A under Store.  
To make a call to the memo number:  
1 From the main menu, select Memo.  
2 To make a phone call, press s. -or-  
To make a Direct Connect call, press the PTT  
button.  
39  
               
L Phone line 2 is active; calls to phone lines 1  
Call Forwarding  
and 2 are being forwarded.  
Call forwarding sends calls to the phone numbers  
you specify. You can forward all calls to one  
number or forward missed calls to different  
numbers depending on the reason you missed the  
call.  
To forward all calls:  
1 From the main menu, select Call Forward.  
2 Press A under Change.  
3 Select All Calls.  
You can forward phone lines 1 and 2  
independently.  
4 Scroll to To.  
5 Press A under Change.  
6 If you specified a forwarding number for all calls  
before, this number displays.  
Forwarding All Calls  
When you set your phone to forward all calls, an  
icon appears in the top row of the display:  
To forward calls to this number, press A under  
Back. -or-  
G Phone line 1 is active; calls to phone line 1  
To delete this number, press A under Change,  
then press and hold A under Delete.  
are being forwarded.  
H Phone line 1 is active; calls to phone line 2  
To enter the number you want to forward calls  
to:  
are being forwarded.  
I Phone line 1 is active; calls to phone lines 1  
Enter the number using your keypad. -or-  
and 2 are being forwarded.  
Press A under Search. Select Contacts,  
Recent Calls, or Memo. Select the number you  
want to enter.  
J Phone line 2 is active; calls to phone line 1  
are being forwarded.  
7 Press A under Ok.  
K Phone line 2 is active; calls to phone line 2  
are being forwarded.  
All your calls are now forwarded to the number you  
specified.  
40  
       
Turning Off Call Forwarding  
Tip: In some fields, you can select an option by  
scrolling left or right instead of pressing A  
under Change.  
If No Answer — You do not answer on the first  
4 rings.  
If Unreachable — Your phone is out of  
coverage or powered off.  
Turning Off Call Forwarding  
If you don’t want all your calls forwarded, turn the  
feature off:  
Note: If you want a type of missed call sent to  
voice mail, the call forwarding number for  
that type of missed call must be your  
voice mail access number. In most cases,  
your voice mail access number is your  
area code + first 3 digits of your PTN +  
MAIL (6245). To verify your voice mail  
access number, contact Nextel Customer  
Care.  
1 From the main menu, select Call Forward.  
2 Press A under Change.  
3 Select All Calls.  
4 Scroll to To.  
5 Press A under Change.  
6 Scroll to Off.  
To forward missed calls:  
1 From the main menu, select Call Forward.  
2 Press A under Change.  
3 Select Detailed.  
4 Scroll to If Busy to specify a forwarding number  
for calls received when your phone is busy.  
7 Press A under Select.  
All your calls are now sent to your phone.  
Calls you miss are forwarded according to the  
options set for missed calls. By default, missed  
calls are forwarded to voice mail.  
5 Press A under Change.  
6 If you specified a forwarding number for this type  
Forwarding Missed Calls  
You can specify a forwarding number for each type  
of missed call:  
of call before, this number displays.  
To forward calls to this number, press A under  
Back and go to step 9. -or-  
If Busy — Your phone is on a call or transferring  
data.  
To delete this number, press A under Change,  
then press and hold A under Delete.  
41  
       
Call Forwarding  
7 To enter the number you want to forward this  
type of call to:  
Enter the number using your keypad. -or-  
Press A under Search. Select Contacts,  
Recent Calls, or Memo. Select the number you  
want to enter.  
8 Press A under Ok.  
9 Repeat step 4 through step 8 for If No Answer  
and If Unreachable.  
When you are finished, press A under Back.  
Viewing Call Forwarding  
Settings  
1 From the main menu, select Call Forward.  
2 Press A under Change.  
3 Select All Calls.  
4 Scroll to To.  
5 Press m.  
6 Select Retrieve Status.  
42  
 
Switching Between Calls  
When you accept a second call, the display shows  
the name or number of each call, with an icon  
indicating which call is active:  
Advanced Calling  
Features  
Call Waiting  
Call Waiting lets you receive a second call while on  
an active call. Call Waiting is always available,  
unless you turn it off for a specific call.  
Y
Z
Phone call is active.  
Phone call is on hold.  
To make the call on hold active and put the active  
call on hold:  
If you are on a call and receive a second call, your  
phone emits a tone and displays a message saying  
you are receiving a second call.  
Press A under Switch.  
To accept the second call and put the active call on  
hold:  
Turn Off Call Waiting  
To turn off Call Waiting during a call:  
Press A under Yes.  
1 Press m.  
To accept the second call and end the active call:  
1 Press e.  
2 Select In Call Setup > Call Waiting.  
3 Press A under Change.  
4 Scroll to Off.  
Your phone rings with the second call.  
2 Answer the second call.  
Tip: To turn Call Waiting back on while still on  
the call: Scroll to On.  
To decline the second call:  
5 Press A under Select.  
Press A under No. If you subscribe to voice  
mail, the call is forwarded to your voice mail box,  
unless you set Call Forward for If Busy to a  
different number.  
43  
         
Advanced Calling Features  
To turn off Call Waiting for the next call you make  
or receive:  
To end the second call and make the call on hold  
active again:  
1 From the main menu, select Settings > Phone  
Press e.  
Calls > Call Waiting.  
To make the call on hold active and put the active  
call on hold:  
2 Press A under Change.  
3 Scroll to Off.  
4 Press A under Select.  
Press A under Switch.  
3-Way Calling  
Call Waiting is turned back on when you end the  
call.  
1 Place or receive a phone call.  
Call Hold  
Call Hold lets you put an active call on hold and  
make a second call.  
2 While the call is active, press m.  
3 Select 3 Way. This puts the call on hold.  
4 Enter the second phone number you want to  
call.  
To put a call on hold:  
Tip: For quick ways to enter the number, press  
1 While on an active call, press m.  
2 Scroll to Hold.  
3 Press A under Select.  
4 If you want to make the call active again, press  
A under Resum.  
m.  
5 Press s to place the call.  
6 Press A under Join.  
All 3 people in the call can speak to and hear each  
other.  
To make a second call while a call is on hold:  
1 Enter the number you want to call.  
Tip: To enter the number from Contacts: Press  
m. Select Contacts.  
2 Press s to place the call.  
44  
       
Creating Pauses and Waits While Dialing  
Calls placed between the United States and  
Canada do not require an international access  
code.  
Creating Pauses and Waits  
While Dialing  
You can enter a pause or wait while dialing a  
number. For more information on pauses and  
waits, see “Creating Pauses and Waits” on page  
38.  
Plus Dialing lets you place an international call to  
most countries without entering the local  
international access code.  
1 Press and hold 0 for two seconds. A “0”  
appears, then changes to a “+”.  
To create a pause while dialing a phone number:  
Note: The network translates the “+” into the  
appropriate international access code  
needed to place the call.  
1 From the keypad, enter the digits you want to  
occur before the pause.  
2 Press m.  
2 Enter the country code, city code or area code,  
3 Select Insert Pause.  
4 Enter the digits you want to occur after the  
pause.  
and phone number.  
3 Press s.  
To create a wait while dialing a phone number:  
Setting One Touch Direct  
Connect®  
1 From the keypad, enter the digits you want to  
occur before the wait.  
2 Press m.  
3 Select Insert Wait.  
4 Enter the digits you want to occur after the wait.  
One Touch Direct Connect sets your phone to call  
the most recent Direct Connect number on the  
recent calls list, or a Direct Connect number you  
choose, every time you press the PTT button.  
To set your phone to call the most recent Direct  
Connect number on the recent calls list:  
Making International Calls  
Your service default is “International Calls  
Restricted.” Contact Nextel Customer Care to  
obtain international dialing access.  
1 From the main menu, select Settings > DC/GC  
Options > One Touch DC.  
45  
                     
Advanced Calling Features  
Group ConnectTM Calls  
A Group Connect call is similar to a Direct Connect  
call, but is made to all members of a Talkgroup at  
once. A Talkgroup is a predetermined group of up  
to 25 Nextel customers.  
2 Scroll to Last Call.  
3 Press A under Select.  
To set your phone to call a Direct Connect number  
you choose:  
1 From the main menu, select Settings > DC/GC  
Options > One Touch DC > Assigned  
Number.  
2 To enter the Direct Connect number you want  
your phone to call every time you press the PTT  
button:  
Before you can make or receive Group Connect  
calls, a Talkgroup must be established. After the  
Talkgroup is established, you must join the  
Talkgroup.  
Joining a Talkgroup  
Enter the number using your keypad. -or-  
When you enable security on your phone, you  
receive a list of Talkgroups that have been set up  
for you if you subscribe to this service. The  
Talkgroup list is saved to Contacts.  
Press A under Search. Select Contacts,  
Recent Calls, or Memo. Select the number you  
want to enter.  
Tip: If you are entering a Talkgroup number,  
To receive Group Connect calls made to any of  
these Talkgroups, you must join the Talkgroup.  
enter # before the number.  
3 Press A under Ok.  
1 Press A under Contcs. -or-  
To turn off One Touch Direct Connect:  
From the main menu, select Contacts.  
1 From the main menu, select Settings > DC/GC  
Options > One Touch DC.  
2 Scroll to Off.  
3 Press A under Select.  
2 Scroll to the Talkgroup you want to join.  
3 Press A under Join.  
Note: You will now be able to receive Group  
Connect communications from this  
Talkgroup only. You can only monitor one  
Talkgroup at a time.  
46  
     
Group ConnectTM Calls  
Setting Up More Talkgroups  
Receiving Group ConnectTM Calls  
You can set up more Talkgroups in three ways:  
To answer a Group Connect call:  
Using Group Connect Management on  
MyNextel at nextel.com  
Proceed as if answering a Direct Connect call.  
Only one person at a time may speak on a  
Group Connect call.  
You must be an account administrator to use Group Connect  
Management.  
The Direct Connect number or name of the  
person who is speaking will appear on the  
display below the Talkgroup number.  
Contacting your Nextel Sales Representative at  
the time of activation  
Turning off Group ConnectTM Calls  
To control whether you hear Group Connect calls  
to your Talkgroup:  
Using Wireless Manager to create, manage, and  
delete Talkgroups  
When you create your Talkgroups, you can select  
your own Talkgroup numbers.  
1 From the main menu, select Settings > DC/GC  
Options > Tkgrp Silent.  
2 Press A under Change.  
3 Scroll to On if you don’t want to hear Group  
Connect calls to your Talkgroup. -or-  
You can join a new Talkgroup by pressing # and  
entering the number using the keypad. Then press  
A under Join.  
Making Group ConnectTM Calls  
1 Press #. Then enter the Talkgroup number  
Scroll to Off if you want to hear Group Connect  
calls to your Talkgroup.  
using the keypad. -or-  
4 Press A under Select.  
Choose the Talkgroup name from Contacts or  
recent calls list.  
2 Proceed as if making a Direct Connect call.  
47  
         
Advanced Calling Features  
To view or reset a timer:  
Call Timers  
Call timers measure the duration of your phone  
calls, Direct Connect or Group Connect calls, and  
circuit data use, as well as the number of Kilobytes  
sent and received by your phone:  
1 From the main menu, select Call Timers.  
2 Select the feature you want to view or reset.  
3 To view a feature without resetting: Press A  
under Done when you are finished viewing.  
-or-  
Last Call — displays the duration of your most  
recent phone call.  
To reset a feature: Press A under Reset.  
Press A under Yes to confirm.  
Phone Reset — keeps a running total of your  
phone call minutes, until you reset it.  
Note: The values displayed by Call Timers  
should not be used for billing. Call timers  
are estimates only.  
Phone Lifetime — displays the total minutes of  
all your phone calls.  
DC/GC Reset — keeps a running total of all of  
your Direct Connect and Group Connect call  
minutes, until you reset it.  
Using Your Phone as a Modem  
To use your phone as a modem with a laptop,  
handheld device, or desktop computer:  
DC/GC Lifetime — displays the total minutes of  
all your Direct Connect and Group Connect  
calls.  
1 Open the connector cover.  
Circuit Reset — keeps a running total of all of  
your circuit data use, until you reset it.  
connector  
cover  
Circuit Lifetime — displays the total minutes of  
all of your circuit data use.  
Kbytes Reset — keeps a running total of the  
number of Kilobytes sent and received by your  
phone, until you reset it.  
48  
           
Making TTY Calls  
2 With the phone’s display facing up, insert a data  
cable’s connector into the accessory connector,  
until you hear a click.  
Making TTY Calls  
To use your phone to make phone calls using a  
teletypewriter (TTY) device:  
1 Connect one end of a 2.5mm cable into the  
audio jack on your phone. Connect the other  
end of the cable to your TTY device.  
2 Make sure that your phone’s TTY feature is on  
and select the TTY mode you want to use.  
3 Use your phone to enter phone numbers and  
make calls.  
When you make a TTY call, these icons appear on  
the phone’s display:  
3 Insert the data plug into the COM port of the  
other device.  
When used as a modem, your phone has these  
data transfer modes:  
N Phone call is active.  
O Phone call is on hold.  
Circuit data — used for sending and receiving  
faxes and for transferring large files  
TTY device features such as Turbo-Code,  
High-Speed, and Interruption are not supported by  
your phone. These features must be turned off or  
disabled to use your TTY device with your phone.  
Packet data — used for small file transfers such  
as email  
To use these services, you must install the iDEN  
Wireless Data Services software (available  
separately) and subscribe to a Nextel Wireless  
Web access plan. For more information go to  
nextel.com.  
49  
             
Advanced Calling Features  
To change mode during a call using your phone:  
Turning On the TTY Feature  
1 Press m.  
2 Select In Call Setup > TTY > Type.  
3 Select the mode you want.  
Your phone’s TTY feature must be on if you want  
to make TTY calls, set the TTY mode, or change  
the TTY baud rate. To make sure the TTY feature  
is on:  
To change mode during a call using your TTY  
device, issue one of the following commands:  
From the main menu, select Settings > Phone  
Calls > TTY. This field must say On.  
“VCO please” — to select VCO mode  
“HCO please” — to select HCO mode  
“HCO off please” — to turn off HCO mode  
Choosing a Mode  
Your phone supports these TTY modes:  
Important: When you are using HCO, the sound  
coming from your phone speaker may  
be uncomfortably loud. Use caution  
when putting the phone to your ear.  
(For information on setting the volume  
of your phone speaker, see “Setting the  
Volume” on page 85.)  
TTY — You type and read text on your TTY  
device.  
VCO (Voice-Carry-Over) — You speak into your  
phone and read text replies on your TTY device.  
HCO (Hearing-Carry-Over) — You type text on  
your TTY device and listen to voice replies on  
your phone speaker.  
Changing the TTY Baud Rate  
To change mode while not in a call:  
By default, your phone’s TTY baud rate is set to  
45.45, the baud rate required for TTY calls within  
the U.S. To make calls outside the U.S., set your  
TTY baud rate to 50.0.  
1 From the main menu, select Settings > Phone  
Calls > TTY > Type.  
2 Press A under Change.  
3 Scroll to the TTY mode you want.  
4 Press A under Select.  
To change the TTY baud rate:  
1 From the main menu, select Settings > Phone  
Calls > TTY > Baud.  
When you make a TTY call, the call begins in the  
TTY mode you last selected.  
50  
     
Special Dialing Codes  
2 Press A under Change  
3 Scroll to the baud rate for your location.  
4 Press A under Select.  
Note: Using 711 to reach Telecommunications  
Relay Service may not be available in all  
areas.  
Special Dialing Codes  
Non-Emergency Numbers  
Nextel supports many “non-emergency” numbers  
(such as #77, 311,...) provided by local and state  
governments. These numbers are used to report  
non-emergency incidents. If the situation includes  
imminent danger or loss of life, you should dial  
911.  
Telecommunications Relay Service  
Nextel supports services for communicating with  
speech and/or hearing impaired individuals. You  
can dial 711 to reach a local Telecommunications  
Relay Center. You will then be connected to your  
destination number. Relay service works through a  
Communications Assistant who reads messages  
typed into a TDD/TTY device by a speech or  
hearing impaired individual to you. The  
Communications Assistant then types your spoken  
messages to the hearing or speech impaired  
individual. Telecommunications Relay Service is  
available 24 hours a day, seven days a week, and  
every call is strictly confidential.  
51  
       
Nextel® Phone Services  
Contact Nextel Customer Care to obtain these  
services or for additional information:  
Per-Line Blocking  
You can permanently block delivery of your phone  
number on every call you make.  
To show your number on a per-call basis:  
Note: Some services are not available outside  
of the continental United States.  
Press * 8 2 before dialing the call.  
Caller ID  
Alternate Line Service  
Your phone can automatically display the phone  
number or name (if the 10-digit phone number is  
stored in your Contacts) of the person calling  
(unless blocked by the caller), enabling you to  
decide whether to take the call or forward it to voice  
mail.  
You can have two different phone numbers on the  
same phone. With Alternate Line Service, you can:  
Set up different billing addresses for each phone  
line.  
Use different ringer styles so that you can tell  
which line is receiving the call.  
Caller ID information is not available on all calls.  
Forward incoming calls to the primary and  
alternate line to different phone numbers.  
Per-Call Blocking  
You can block delivery of your phone number to  
other Caller ID units for a single phone call:  
To set the active line:  
1 From the main menu, select Settings > Phone  
Calls > Set Line.  
2 Select the phone line you want to be the active  
line.  
Press * 6 7 before dialing the call.  
Your Nextel phone number cannot be blocked from  
calls made to 911, 800, 855, 866, 877, 888, or  
other toll- free phone numbers.  
When calls made to the line that is not active are  
set to be forwarded to the active line, these calls  
are sent to voice mail without ringing. See “Call  
Forwarding” on page 40.  
52  
         
Call Restrictions  
Call Restrictions  
You can prevent your phone from making or  
receiving long distance, incoming, and outgoing  
(except 911) calls.  
Nextel® 411  
You can call Nextel 411 within the continental  
United States and Hawaii. Services include white  
and yellow page listings, driving directions,  
restaurant reservations, movie listings and  
showtimes, and local event information.  
53  
   
Setting Your Phone to Vibrate  
You can set your phone to vibrate instead of  
making a sound when you receive all phone calls,  
Direct Connect calls, Group Connect calls,  
messages notifications, and call alerts.  
Ring Tones  
To set the ring tone your phone makes when you  
receive phone calls, message notifications, or call  
alerts:  
1 From the main menu, select Ring Tones.  
2 Make sure Vibrate All is set to Off.  
3 Scroll through the list of ring tones and select the  
one you want to assign. Vibrate sets your phone  
to vibrate instead of making a sound; Silent sets  
your phone to neither vibrate nor make a sound.  
1 From the main menu, select Ring Tones.  
2 With Vibrate All highlighted, scroll left or right to  
set Vibrate All to On.  
Tip: Pressing the volume controls to turn down  
the volume as far as possible sets Vibrate  
All to On.  
Tip: Highlighting a ring tone lets you hear it.  
To set your phone to vibrate instead of making a  
sound for some features but not others:  
4 Press A under Assign.  
5 Scroll to the feature you want to assign the ring  
tone to.  
1 From the main menu, select Ring Tones.  
2 Make sure Vibrate All is set to Off.  
3 Scroll through the list of ring tones to Vibrate.  
4 Press A under Assign.  
5 Scroll to the feature you want to set to make no  
sound.  
6 Press A under Select.  
Tip: A checkmark next to a feature means the  
current ring tone has been assigned to it. To  
remove the assignment: Scroll to the  
feature. Press A under Select.  
Note: To set ring options for Direct Connect calls  
and Group Connect calls, see “Setting  
Your Phone to Not Ring” on page 85.  
7 To assign the ring tone to other features, repeat  
step 5 through step 6.  
8 When you are finished, press A under Done.  
6 Press A under Select.  
7 To assign Vibrate to another feature, repeat  
step 5 through step 6.  
Note: This icon M appears on the display if  
you set your phone to neither vibrate nor  
make a sound for phone calls.  
54  
           
Ring and Vibrate  
This icon S appears on the display.  
8 When you are finished, press A under Done.  
These icons indicate how the ringer is set.  
Assigning Ring Tones to  
Contacts  
You can set the ring tone your phone makes when  
you receive phone calls or call alerts from  
someone you have stored in Contacts.  
v The phone always vibrates instead of making  
a sound.  
R The phone vibrates instead of making a  
sound for phone calls.  
u Group Connect calls and Direct Connect  
calls are heard through the earpiece, not the  
speaker.  
1 From the main menu, select Ring Tones.  
2 Make sure Vibrate All is set to Off.  
3 Scroll through the list of ring tones to the one  
you want to assign. Highlighting a ring tone lets  
you hear it.  
These icons may appear at the same time.  
4 Press A under Assign.  
5 Select A Contact.  
6 Scroll to the Contacts entry you want to assign  
the ring tone to.  
Ring and Vibrate  
To set your phone to ring and vibrate when you  
receive phone calls or call alerts:  
1 From the main menu, select Ring Tones.  
7 Press A under Select.  
2 Make sure Vibrate All is set to Off.  
3 Scroll through the list of ring tones and select the  
one you want to assign.  
4 Press m.  
5 Select Assign w/Vibe.  
6 Select the feature you want to set to ring and  
vibrate.  
Viewing Ring Tone  
Assignments  
1 From the main menu, select Ring Tones.  
2 Make sure Vibrate All is set to Off.  
3 Highlight any ring tone.  
4 Press m.  
7 When you are finished, press A under Done.  
55  
         
Ring Tones  
5 Select Overview.  
4 Press m.  
6 Scroll to view ring tones assigned to features  
and Contact entries.  
5 Select Memory Usage.  
Deleting custom ring tones frees memory.  
Downloading More Ring  
Tones  
Deleting Custom Ring Tones  
To delete a custom ring tone:  
If you want to use other ring tones, you can  
download them into your phone for a fee. Check  
the Downloads menu option on your phone for a  
catalog of items available for purchase and  
download directly from your phone.  
1 From the main menu, select Ring Tones.  
2 Make sure Vibrate All is set to Off.  
3 Scroll to the ring tone you want to delete.  
4 Press m.  
You can also go to nextel.com/downloads for a  
wide selection of available ring tones and  
downloading instructions. A data cable may be  
required for some downloads.  
5 Select Delete.  
6 Press A under Yes to confirm.  
Note: Ring tones may be downloaded only  
once. If you delete a ring tone from your  
phone, you must purchase it again to  
download it again.  
Managing Memory  
To view the amount of memory available for  
custom ring tones:  
1 From the main menu, select Ring Tones.  
2 Make sure Vibrate All is set to Off.  
3 Highlight any ring tone.  
56  
             
Net Alert — access Two-Way messages you  
have received.  
Message Center  
The message center manages your messages.  
When you receive the following types of  
messages, you can access them through the  
message center:  
Voice mail messages  
Short Message Service (SMS) messages  
Two-Way messages  
You can listen to or view these messages, delete  
them, or continue to store them in the message  
center.  
Accessing the Message  
Center  
Press A under Mesgs. -or-  
From the main menu, select Messages.  
Message Center Options  
Voice Mail — access voice mail messages you  
have received.  
SMS — access SMS messages you have  
received.  
57  
       
Setting Notification Options  
To control whether your phone sounds message  
notification tones while you are on phone calls:  
Receiving Messages  
When you receive a voice mail message, Short  
Message Service (SMS) message, or Net alert,  
you have 2 ways to access the message:  
1 From the main menu, select Settings > Phone  
Calls > Notifications.  
2 Choose the option you want:  
Respond to the message notification that  
appears when the message is received.  
Receive All Tones sound during calls for  
all types of messages.  
Dismiss the message notification and access  
the message later through the message center.  
Msg Mail Only Tones sound during calls  
for SMS messages; tones for all other types  
of messages are held until you end calls.  
Message Notifications  
When you receive a message, your phone notifies  
you with text on the display and a notification tone  
or vibration. You can access the message or  
dismiss the notification.  
Delay All Tones for all types of messages  
are held until you end calls.  
Note: Delay All is the default setting.  
3 Press A under Select.  
If you dismiss the notification, the message is not  
deleted. It can be accessed through the message  
center.  
Tip: To set notification options during a call:  
Press m. Select In Call Setup >  
Notifications.  
If you are not on a phone call when you receive a  
message, your phone sounds a notification tone  
every 30 seconds until you access the message,  
dismiss the notification, or the alert time-out  
expires.  
58  
           
Message Center  
Message Center  
All your messages are stored in the message  
center. The message center shows how many  
messages you have of each type.  
To access your messages through the message  
center:  
1 Press A under Mesgs. -or-  
From the main menu, select Messages.  
2 Scroll to the type of message you want to  
access.  
3 Press A under the display option on the left.  
Note: In order for you to access voice mail for  
the first time, you must access it by dialing  
into your voice mail box using your PTN. If  
there is already a message in your voice  
mail box, then you can access your voice  
mail through the message center.  
59  
 
Sending Unanswered Calls to  
Voice Mail  
To send a phone call to voice mail instead of  
answering it:  
Voice Mail Messages  
Receiving a Message  
When you receive a voice mail message, New  
Voice Mail Message appears on the display.  
Press e. -or-  
To call Nextel’s voice mail system and listen to the  
message:  
Press A under No.  
If the caller leaves a message, this icon y  
appears on the display, reminding you that you  
have a new message.  
Press A under Call.  
To dismiss the message notification:  
Press A under Back. This icon y appears  
on the display, reminding you that you have a  
new message.  
Accessing Voice Mail from  
the Message Center  
1 From the main menu, select Messages > Voice  
Mail.  
2 Press A under Call to call Nextel’s voice mail  
system.  
60  
             
If you are calling from a phone other than your  
i305, dial your 10-digit Nextel PTN. When you hear  
the greeting, press the star key to access your  
voice mail box. The system will prompt you to enter  
your password. Enter the last seven digits of your  
Nextel PTN. For example: 5557777. This is your  
temporary password.  
Nextel® Voice Mail  
Note: To receive voice mail messages, you must  
first set up your voice mail box.  
Note: If you are bringing your phone number  
from another carrier, we suggest you set  
up your voice mail box after the number  
you brought to Nextel is active on your  
Nextel phone and your temporary phone  
number is deactivated. If you set up your  
voice mail box prior to this, all messages  
and all settings (including your greeting  
and password) will be lost when the  
number you have brought to Nextel  
becomes active.  
You are in the main voice mail menu when you  
hear the options listed below.  
To play your messages, press 1. (This option  
plays only if you have new or saved messages.)  
To record a message, press 2.  
To change your greeting, press 3.  
To access your personal options, press 4.  
If you press * while you are in a sub-menu, you  
will go to the previous menu. If you press **, you  
will go to the main voice mail menu. From the main  
voice mail menu, press # to exit voice mail. At  
any time, you may end the call by pressing e.  
Setting Up Your Voice Mail  
Box  
Using your i305 phone, dial your 10-digit Nextel  
Personal Telephone Number (PTN). For example:  
7035557777. Follow the system instructions to  
create a new 4- to 7-digit password, record your  
name, and record a greeting. When the system  
says, “Thank you for using Nextel Voice Mail,” your  
mail box is set up.  
Playing Messages  
When you receive a new voice mail message, you  
can either listen to it immediately by pressing A  
under Call, or later by pressing A under Back.  
These are options available while you are listening  
to your messages:  
61  
             
Nextel® Voice Mail  
Backup — press 1.  
Changing Your Password  
1 From the main voice mail menu, press 4 to  
access personal options.  
2 Press 4 to access personal preferences.  
3 Press 1 to modify password.  
4 Enter your new password. It must be 4 to 7 digits  
long.  
Rewind to beginning of message — press 11.  
Pause or continue the current message — press  
2.  
Fast forward — press 3.  
Fast forward to end of message — press 33.  
Play the date and time stamp — press 55.  
Note: It is important that you choose a number  
that is easy for you to remember, but hard  
for someone else to guess. Passwords  
using all the same digits, for example  
4,4,4,4 or a sequential series of digits,  
1,2,3,4, will not be accepted.  
These options are available while a message is  
playing or after it has played:  
Forward the message to another subscriber —  
press 6.  
Delete the message — press 7.  
Reply to a message — press 8.  
Save the message — press 9.  
Skip to the next message — press #.  
5 Press ** to return to the main menu.  
Note: If you forget your password, contact  
Nextel Customer Care.  
Messages that are not saved or deleted remain in  
your mail box as new messages. All messages are  
automatically deleted after 30 days.  
Recording Your Name  
When you send, reply to, or copy a message, your  
name response precedes the message. To record  
or re-record your name at any time:  
To retrieve deleted messages, press * 3. This  
option only applies to the current voice mail  
session. If you end the call, the messages will be  
permanently deleted.  
1 From the main voice mail menu, press 4 to  
access personal options.  
2 Press 4 to access personal preferences.  
3 Press 3 to access the record your name option.  
Important: After exiting the voice mail session, you  
cannot recover deleted messages.  
62  
     
Recording Your Active Greeting  
4 Press 2 to record your name.  
5 Press ** to return to the main menu.  
Advanced Voice Mail Features  
Multiple Greetings  
Recording Your Active Greeting  
You can create up to five different greetings and  
designate which greeting will be your active  
greeting at any given time. The greeting that was  
recorded during your initial voice mail box setup is  
greeting 1. This is your default active greeting.  
You may want to include one or all of the following  
options in your greeting so that callers will know  
they are available.  
Press 1 to send a numeric message.  
To record additional greetings:  
Press 2 to send an operator-assisted message.  
(This option is available only if you are a  
subscriber of Operator Assisted Messaging.  
Contact Nextel Customer Care for more  
information.)  
1 From the main voice mail menu, press 3 to  
access the greetings menu.  
2 Press 4 to modify greetings.  
3 Enter the greeting number you wish to create or  
modify.  
4 Press 2 to record a greeting.  
Press # to skip the greeting and record a  
message immediately.  
To record or alter your greeting at any time:  
5 Record your greeting and press # when you  
have finished.  
1 From the main voice mail menu, press 3 to  
change your greeting.  
6 Press ** to return to the main menu.  
2 Press 1 to play, press 2 to record or re-record,  
To select your active greeting:  
or press 7 to delete your active greeting.  
1 From the main voice mail menu, press 3 to  
access the greetings menu.  
2 Press 3 to select another greeting to be active.  
3 Enter the number of the greeting that you would  
like to be active. The system will confirm your  
active greeting number.  
3 Record your greeting and press # when you  
have finished.  
4 Press ** to return to the main menu.  
63  
     
Nextel® Voice Mail  
4 Press 1 to play your active greeting.  
5 Press ** to return to the main menu.  
Note: The greeting schedule, when on, will  
override any other greeting that you may  
set as active. If a greeting is not recorded,  
a system standard greeting will be played.  
Greetings Schedule  
You can choose to have your greetings  
Automatic Playback  
automatically activated based on a pre-determined  
time schedule. By activating the Greeting  
By default, the playback mode of your voice mail  
service is set to normal. This feature automatically  
plays and saves new messages when you log in.  
To activate automatic playback:  
Schedule, Greetings 1, 2, and 3 will automatically  
play according to the time schedule listed below.  
Greeting 1 Evenings and 5:00 pm – 7:59 am,  
1 From the main voice mail menu, press 4 to  
access personal options.  
2 Press 4 to access personal preferences.  
3 Press 2 to access playback preferences.  
4 Press 2 to switch between automatic and  
normal playback.  
5 Press ** to return to the main menu.  
Weekends  
Monday – Friday  
24-hours, Saturday  
and Sunday  
Greeting 2 Weekday  
Mornings  
8:00 am – 11:59 am  
Monday – Friday  
Greeting 3 Weekday  
Afternoons  
Noon – 4:59 pm  
Monday – Friday  
Changing the Playback Order of Messages  
To activate the greeting schedule:  
You can select the order in which you want  
unheard messages to be played. You may listen to  
the last received message first, or you may listen to  
the first received message first. To select the order  
in which new messages should be played:  
1 From the main voice mail menu, press 3 to  
access the greetings menu.  
2 Press 9 to activate your greeting schedule.  
3 Press ** to return to the main menu.  
1 From the main voice mail menu, press 4 to  
access personal options.  
2 Press 4 to access personal preferences.  
64  
Advanced Voice Mail Features  
3 Press 2 to access playback preferences.  
4 Press 1 to switch between the playback orders.  
5 Press ** to return to the main menu.  
Note: You can only send messages using this  
method to Nextel customers in your home  
market.  
Delivery Options  
Recording, Forwarding, and Replying to  
Messages  
After you have created a message, you can assign  
the message to a category before you send it.  
Below is a list of the options that can be applied to  
a message:  
These functions allow you to record and send,  
reply to, or forward a message to an assigned  
destination address or group list number. If you  
record a complete or partial message, but do not  
send it, Nextel Voice Mail service will refer to this  
message as an “in preparation” message.  
Urgent — Recipient will hear this message  
before other messages.  
Private — Recipient cannot copy the message  
to another mail box or phone number.  
Notification of Non-Delivery You will be  
notified if the recipient has not listened to your  
message by a certain date and time.  
To record and send a message:  
1 From the main voice mail menu, press 2 to  
record a message.  
2 Record your message and press # to end the  
message.  
3 Press 9 at the prompt to indicate that you want  
to send the message or press 5 for delivery  
options.  
4 Enter the mail box number and/or group list  
number(s). (A mail box number is the 10-digit  
Nextel PTN of a Nextel customer. The Nextel  
customer must be in your local calling area. The  
name of the recipient plays if it is recorded.)  
Future Delivery — You can specify a time and  
date (up to three months in advance) for the  
message to be delivered.  
Note: All dates must have digits in the MM/DD  
format (2 digits for the month and 2 digits  
for the date). For example, January 2nd  
would be 0102.  
Important: Once a message has been sent for  
future delivery, it cannot be retrieved or  
deleted.  
5 Press # to send.  
6 Press ** to return to the main menu.  
65  
Nextel® Voice Mail  
To set a special delivery option:  
Working With Group Lists  
1 After recording your message, but before  
This feature enables you to create a list and assign  
it a unique name. Then, you can add mail box  
numbers, group lists, or individuals. Once you  
create a list you can send a voice message to  
everyone on the list by entering the group list  
number. You can have up to 40 group lists. Each  
list can hold up to 50 addresses.  
sending it, press 5 for delivery options.  
2 Press the number that corresponds with the  
desired delivery option:  
Press 1 for urgent.  
Press 2 for private.  
Press 3 for notification of non-delivery. At  
prompt, specify time and date.  
To set up a group list:  
Press 4 for future delivery of messages. At  
1 From the main voice mail menu, press 4 to  
prompt, specify time and date.  
access personal options.  
Press 9 to send the message immediately.  
2 Press 2 to access your Group Lists.  
3 The list of options will be presented again.  
Select an additional option or press 9 to send  
the message.  
4 Enter the destination mail box or group list  
number of the recipient(s).  
5 Press # to send.  
6 Press ** to return to the main menu.  
3 Press 2 to create a Group List.  
4 Enter the 1- or 2-digit group list number and  
press #.  
5 Record a name for the list and press #.  
6 Select group members by mail box number,  
group list, or name.  
7 Press # to save all entries added to the list.  
8 Press ** to return to the main menu.  
To modify a group list:  
1 From the main voice mail menu, press 4 to  
access personal options.  
2 Press 2 to access group lists.  
66  
 
Advanced Voice Mail Features  
To modify forwarding options:  
3 Press 4 to modify a group list. Enter the  
number of the group list you want to modify.  
1 From the main voice mail menu, press 4 to  
access personal options.  
2 Press 5 to modify forwarding options.  
3 Select the applicable option below:  
4 Press 1 to add a new recipient.  
5 Press # to save your changes.  
6 Press ** to return to the main menu.  
Deleting a group list:  
To create a forwarding number, press 2.  
If you have already created a forwarding  
number, press 2 to modify the number.  
To enable or disable message forwarding,  
press 3.  
To change the forwarding type, press 2.  
1 From the main voice mail menu, press 4 to  
access personal options.  
2 Press 2 to access group lists.  
3 Press 3 to delete a group list.  
4 Enter the number of the group list you want to  
delete. The system will play the name of the  
group list.  
4 Press ** to return to the main menu.  
5 Press # to delete the list.  
6 Press ** to return to the main menu.  
Message Forwarding  
Note: You can only forward messages to Nextel  
customers in your home market.  
This feature allows you to program your phone to  
automatically forward incoming messages to  
another mail box. There are two types of  
forwarding: notified and silent. Notified forwarding  
prompts the caller that the message will be  
forwarded. Silent forwarding does not prompt the  
caller that the message will be forwarded.  
67  
 
Nextel® Voice Mail  
Nextel® Voice Mail Tree  
Main Menu  
Play  
Messages  
1
Play  
Messages  
Record  
Messages  
2
Change  
Greetings  
Backup  
3
1
Personal  
Options  
Replay  
Message  
1 1  
4
Change  
Greetings  
Retrieve  
Deleted Msgs  
Pause/  
Continue  
* 3  
2
Unheard  
Messages  
Play Active  
Greeting  
Fast Forward  
1 1  
1
3
Forward to  
End  
Nextel  
Customer  
Care  
Record Active  
Greeting  
0 0  
3 3  
2
Play Date  
and Time  
Forward  
Select Active  
Greeting  
5 5  
6
3
Edit  
Greetings  
Global  
Commands  
Message  
4
5
7
8
Delete  
Message  
Skip Toggle  
Personal  
Options  
Access  
Personal  
Preferences  
Previous  
7
*
Menu  
Main  
Menu  
Delete Active  
Greeting  
Reply to  
Message  
Save  
Change  
Password  
8
9
#
* *  
* 3  
2
4
5
1
2
3
Group Lists  
Review  
Schedule  
Undelete  
Personal  
Preferences  
Playback  
Preferences  
Message  
Messages  
Additional  
Info (Help)  
Activate  
Schedule  
New Message/  
Keep as New  
Forwarding  
Options  
Name  
9
0
68  
 
Receiving a Message  
When you receive a text and numeric message,  
New Text Message appears on the display.  
SMS and Two-Way  
Messages  
SMS Messages  
Short Message Service (SMS) messages are short  
text messages, also called text and numeric  
messages. You can send SMS messages through  
any email account or on nextel.com.  
To view the message:  
1 Press A under Read.  
2 If the message fills more than one screen, scroll  
to read it.  
3 To keep the message, press A under Save.  
-or-  
Your phone receives SMS messages sent to its  
SMS address, but does not send SMS messages.  
To delete the message, scroll to the end of the  
message and press A under Delete.  
Your phone's SMS address is your  
To dismiss the message notification:  
Press A under Back. This icon w appears on  
the display, reminding you that you have a new  
message.  
If your phone is powered off when you receive a  
message, your phone notifies you the next time  
you power it on. If you are out of your coverage  
area, your phone alerts you when you return to  
your coverage area.  
Reading from the Message Center  
1 From the main menu, select Messages > SMS.  
2 Scroll to the message you want to read.  
3 Press A under Read.  
Your phone attempts to deliver these messages for  
up to 7 days.  
4 If the message fills more than one screen, scroll  
to read it.  
5 To keep the message, press A under Save.  
-or-  
69  
         
SMS and Two-Way Messages  
To delete the message, scroll to the end of the  
When you receive a Two-Way message, your  
phone notifies you with a Net alert. Each Net alert  
lets you view the Two-Way message associated  
with it.  
message and press A under Delete.  
Calling and Storing Numbers  
If an SMS message you receive contains a phone  
number, you can call that number by pressing s  
while viewing the message.  
Net alerts appear in the message center. Two-Way  
messages appear in the Wireless Data Services  
browser.  
If an SMS message you receive contains a phone  
number, Direct Connect number, or Talkgroup ID,  
you can call or send a call alert to that number, or  
store that number to Contacts. Press m while  
viewing the message to access these options.  
Receiving a Message  
When you receive a Two-Way message, a Net  
alert notification appears on the display.  
To view the message:  
To call the number, select Call Back.  
Press A under Goto.  
To send a call alert, select Alert, then press the  
PTT button.  
This lets you read the message through Wireless  
Data Services.  
To store the number to Contacts, select Store  
Number.  
To dismiss the Net alert notification:  
Press A under Back. This icon w appears on  
the display, reminding you that you have a new  
Net alert.  
Two-Way Messages and Net  
Alerts  
Two-Way messages can be sent and received  
through any email account and on nextel.com.  
Your phone sends and receives Two-Way  
messages through Wireless Data Services.  
Accessing Two-Way Messages  
From Wireless Data Services  
1 From the main menu, select Net > Text  
Messaging > Read Messages > Message  
Inbox.  
Your phone's Two-Way Messaging address is your  
70  
         
Two-Way Messages and Net Alerts  
2 Select the message you want to view.  
Sending Two-Way Messages  
From the Message Center  
To send a Two-Way message from your phone:  
1 From the main menu, select Messages > Net  
1 From the main menu, select Net > Text  
Alert.  
Messaging > Send Message.  
2 Press A under Goto.  
2 If you are sending the message to a new  
address, select New Address. -or-  
This takes you to your Message Inbox and lets  
you read messages through Wireless Data  
Services.  
If you are sending the message to an address  
you already sent a message to, select Sent  
Address.  
3 Select the message you want to view.  
To send a message to a new address:  
Deleting Net Alerts  
1 Enter the phone number or email address of the  
person you are sending the message to.  
When you delete a Net alert, the Two-Way  
message is not deleted, but it is no longer  
accessible through the message center. You can  
still access the message through Wireless Data  
Services.  
Note: Use the right option key to switch between  
text entry modes.  
2 Press A under Ok.  
3 Select Compose New to compose and send a  
1 From the main menu, select Messages.  
2 With Net Alert highlighted, press A under  
Goto.  
3 Press m.  
4 Select Delete.  
new message. -or-  
Select Sent to send a previously sent message.  
Scroll to the sent message you want to send and  
press A under Ok.  
4 Press A under Send.  
5 Press A under Yes to confirm.  
71  
     
SMS and Two-Way Messages  
To send a message to a sent address:  
1 Scroll to the phone number or email address you  
want to send the message to and press A  
under Ok.  
2 Select Compose New to compose and send a  
new message. -or-  
Select Sent to send a previously sent message.  
Scroll to the sent message you want to send and  
press A under Ok.  
3 Press A under Send.  
72  
Web Service — access the wireless Internet  
from your Nextel phone for information and  
services from over 80 top wireless web sites.  
Other services and features available include  
access to any wireless Internet address.  
Conduct topic and key word searches, and  
bookmark sites and applications.  
Wireless Data Services  
You can use your phone’s Net feature to access a  
suite of wireless data products known as Wireless  
Data Services. Services include Text Messaging,  
Instant Messaging, Wireless Web, Address Book,  
Mobile Email and more.  
Downloads - personalize your phone with  
downloadable ring tones, applications, games,  
and wallpapers.  
Most services require the activation of a rate plan  
with Wireless Data Services or the separate  
purchase of a Wireless Data Services plan. To  
order, call 1-800-NEXTEL6 or contact your Nextel  
sales representative.  
* Wireless Data Services is available in the continental U.S.,  
Canada, Mexico, Brazil, Argentina, and Peru. Wireless Data  
Services usage outside of the continental U.S. may incur  
additional charges. See nextel.com for details.  
Address Book — program your Contacts from  
the Internet.  
Mobile Email — access personal and office  
email accounts from your Nextel phone  
(includes access to AOL®, MSN®, and Yahoo!®  
mail).  
Instant Messaging — send and receive instant  
messages through a phone-based interface  
(includes access to AOL® Instant Messenger,  
MSN Messenger®, and Yahoo! Messenger®).  
Wireless Data Services  
Text Messaging Service — send and receive  
messages when it is too loud to talk, too quiet, or  
too private a conversation. You can send and  
receive these messages from your phone,  
through an email account, and from nextel.com.  
73  
                       
Wireless Data Services  
To access the Web:  
Accessing Wireless Data  
Services From Your Phone  
Select Web Sites, Downloads&Services, or  
Search  
You must first enable security, on your phone, to  
receive Wireless Data Services. Enabling security  
secures your data during over-the-air transmission  
to and from your phone. See “Enabling Security”  
on page 6.  
To access Address Book:  
Select Business Tools > Address Book  
To access personal and office email accounts:  
Select Email and IM > Email  
To access Instant Messaging:  
Select Email and IM > IM  
To access your office or corporate e-mail, address  
book and other related services from your Nextel  
phone, you will need to download the Desk  
Assistant program to your office PC. If you have  
an IT Administrator, you may need to review your  
company's policy for desktop software and  
determine any necessary technical or security  
requirements.  
To access Personalization catalogs:  
Select Downloads  
Many screens will require you to enter text. For  
information on entering text, see “Entering Text” on  
page 30.  
To access other Wireless Data Services:  
1 Press m to access the main menu and select  
Net.  
Navigation Keys  
Your Wireless Data Services home page  
displays.  
Home—Press e to return to your home page.  
Tip: Press e twice to return to your phone's idle  
2 Choose the service you want to access.  
To access Text Messaging:  
screen.  
Back—Press * to return to a previous screen.  
Select Text Messaging > Send Message.  
74  
       
Guides and Demos  
Tip: While navigating through Wireless Data  
Services screens, a number may appear to  
the left of the application or topic you want  
to access. Press the corresponding number  
on the keypad for quicker access to that  
application or topic.  
When transmitting highly personal or sensitive  
data, such as a credit card number, this iconE  
appears, indicating that the data is encrypted  
during transmission.  
Note: You may be asked to (re)enable security  
as Nextel adds new services or upon your  
return to the U.S. after traveling.  
Guides and Demos  
Quick Start Guides and demos for Wireless Data  
Services can be accessed on nextel.com.  
75  
   
If your phone is connected to a laptop computer or  
similar device, software running on that device can  
request your location. To protect your privacy, you  
can control whether these requests are granted.  
GPS Enabled  
Your phone’s GPS Enabled feature uses  
information from Global Positioning System (GPS)  
satellites orbiting the Earth to determine the  
approximate geographical location of your phone,  
expressed as latitude and longitude. The  
IMPORTANT: Things to Keep  
in Mind  
If you are using the GPS feature of your phone  
while driving, please give full attention to driving  
and to the road.  
availability and accuracy of this location  
information (and the amount of time that it takes to  
calculate it) will vary depending on the environment  
in which you are using the GPS feature. For  
example, GPS location fixes are often difficult to  
obtain indoors, in covered locations, between high  
buildings, or in other situations where you have not  
established a clear broad view of the sky. SEE:  
“IMPORTANT: Things to Keep in Mind”.  
Where adequate signals from multiple satellites  
are not available (usually because your GPS  
antenna cannot establish a view of a wide area of  
open sky), the GPS feature of your phone WILL  
NOT WORK. Such situations include but are  
not limited to:  
When you make a 911 emergency call, the GPS  
feature of your phone can help emergency  
personnel locate you if your phone has adequate  
access to GPS satellite signals and your  
emergency response center is equipped to process  
such information.  
In underground locations  
Inside of buildings, trains, or other covered  
vehicles  
Under any other metal or concrete roof or  
structure  
You can also use the GPS feature to view your  
approximate location. Location information  
appears on the phone’s display.  
Between tall buildings or under dense  
tree-cover  
Near a powerful radio or television tower  
76  
         
Making an Emergency Call  
When your GPS antenna is covered (for  
example, by your hand or other object) or  
facing the ground  
information and the time needed to obtain it will  
vary depending on circumstances, particularly the  
ability to receive signals from adequate numbers of  
satellites.  
In temperature extremes outside the  
operating limits of your phone  
On emergency calls, your phone uses assistance  
information from the phone network to improve the  
speed and accuracy of your phone’s location  
calculation: if such assistance information  
becomes unavailable, it may reduce the speed and  
accuracy of the location calculation.  
Walking or driving very slowly may also  
substantially reduce GPS performance.  
Even where location information can be  
calculated in such situations, it may take much  
longer to do so, and your location estimate may  
not be as accurate. Therefore, in any 911 call,  
always report the location to the emergency  
response center if you can and if you cannot,  
remain on your phone for as long as the  
emergency response center instructs you.  
The satellites used by the GPS feature of your  
phone are controlled by the U.S. government and  
are subject to changes implemented in accordance  
with the Department of Defense GPS user policy  
and the Federal Radionavigation Plan. These  
changes may affect the performance of the GPS  
feature of your phone.  
Even where adequate signals from multiple  
satellites are available, your GPS feature will  
only provide an approximate location, often  
within 150 feet (45 meters) but sometimes  
much further from your actual location. Advice  
on how to improve GPS performance is  
provided in “Enhancing GPS Performance” on  
page 79.  
Making an Emergency Call  
Dial 911 to be connected to an emergency  
response center. If you are on an active call, you  
must end it before calling 911.  
When you make an emergency 911 call, the GPS  
feature of your phone begins to seek information to  
calculate your approximate location. It will take  
the GPS feature of your phone some time to  
determine your approximate location. Even  
where your phone has good access to sufficient  
While the GPS feature of your phone can be a  
valuable navigational aid, it does not replace the  
need for careful navigating and good judgment.  
Never rely solely on one device for navigation.  
Remember that the accuracy of the location  
77  
     
GPS Enabled  
GPS satellite signals and network assist data, it  
may take 30 seconds or more to determine the  
approximate location. This time will increase where  
there is reduced access to satellite signals. When  
your approximate location is determined, it is made  
available to the appropriate emergency response  
center.  
If your phone does not have adequate access to  
GPS satellites signals, the location of the nearest  
cell tower in contact with your phone is  
automatically made available to the emergency  
response center, if the center has the capability to  
receive such information.  
See “Enhancing GPS Performance” on page 79 for  
information on how to help your phone determine  
your location.  
In some cases, your local 911 emergency  
response center may not be equipped to  
receive GPS location information. For this  
reason, and because the GPS location information  
reported is only approximate or may not be  
available in your location (see “IMPORTANT:  
Things to Keep in Mind” on page 76), always  
report your location to the 911 operator you  
speak to when making an emergency call, if able,  
just as you would when using a phone without GPS  
capabilities.  
Viewing Your Approximate  
Location  
1 From the main menu, select GPS > Position.  
2 Scroll to view the entire screen.  
This displays the following information about the  
last time your location was calculated:  
Note: If you are concerned about whether your  
local 911 emergency response center is  
equipped to receive GPS location  
The time (as Greenwich Mean Time) and date  
that the location was last calculated.  
The approximate location, expressed as latitude  
and longitude.  
information, contact your local authorities.  
In general, if your phone has access to signals  
from more GPS satellites, your location will be  
determined faster and more accurately than if your  
phone has access to signals from fewer GPS  
satellites.  
The estimated accuracy of the calculated  
location. This estimate of accuracy is only a very  
rough estimate and may vary substantially from  
the actual accuracy of the approximate location  
information reported.  
78  
   
Enhancing GPS Performance  
If you received a phone call or alert while  
attempting to determine your location, the Position  
screen will disappear, but your phone will continue  
attempting to determine its location. If it is  
successful, the new location information will be  
displayed the next time you view the Position  
screen.  
The number of satellites used to calculate the  
location. In general, more satellites make for  
better accuracy.  
To calculate your location again:  
Press A under Rfrsh.  
It may take your phone several minutes to  
complete the process of determining your location.  
During this time, a message usually appears on  
your phone’s display saying your phone is  
scanning for satellites. For tips on getting the best  
location calculation, see “Enhancing GPS  
Performance”.  
Enhancing GPS Performance  
Sometimes the GPS feature of your phone may be  
unable to complete a location calculation  
successfully. If this happens when you are making  
an emergency call, the location of the nearest cell  
tower in contact with your phone is made available  
to the appropriate emergency response center if  
the center has the capability to receive such  
information. If this happens when you are trying to  
view your location on the phone’s display, you will  
see a message indicating that your phone cannot  
access satellites.  
The Position screen displays the updated  
information.  
To cancel a location calculation before it is  
completed:  
Press A under Cancel to return to the  
Position screen. -or-  
To improve accuracy and increase your chances of  
a successful calculation, do the following while  
your phone is determining your approximate  
location:  
Press e to return to the idle screen.  
Each time approximate location of your phone is  
calculated, the latest location information is stored  
in your phone and remains there even when your  
phone is powered off. You will see this information  
the next time you view the Position screen.  
79  
   
GPS Enabled  
Stay in the open. The GPS feature works best  
where there is nothing between your phone and  
a large amount of open sky. If possible, go  
outside, away from tall buildings and foliage.  
While performance in a building is improved by  
moving closer to windows, glass with certain sun  
shielding films may block satellite signals.  
Stand still. If possible, stand still until your phone  
is finished determining your location. Moving  
your phone at a walking pace while your phone  
is calculating your approximate location may  
substantially decrease GPS performance.  
In a car. When using the GPS Enabled feature in  
a car, position your phone so that the GPS  
antenna has good access to GPS signals  
through the car’s windows. Typically, the GPS  
antenna has best access to GPS signals in a car  
when placed near a window.  
Note: Although moving your phone at a walking  
pace decreases GPS performance,  
moving it at the speed of a moving car  
does not.  
Hold your phone to enhance reception. Signals  
from GPS satellites are transmitted to your GPS  
antenna, which is inside the back of your phone,  
opposite the earpiece, above the label with your  
service provider’s name on it. Hold your phone  
away from your body, giving the antenna clear  
access to satellite signals. Do not cover the  
antenna area with your fingers or anything else.  
Stay in network coverage. Depending on who  
your service provider is, the network will provide  
your phone with information that helps  
determine your location more quickly and  
accurately.  
GPS antenna area  
80  
Updating Satellite Almanac Data  
Updating Satellite Almanac  
Data  
Another way to keep the GPS feature of your  
phone working well is to keep your satellite  
almanac data up to date.  
Setting Privacy Options  
Your phone’s GPS privacy options control whether  
software applications may view the location of your  
phone.You may set your phone to one of these  
GPS privacy options:  
Restricted — No software applications may  
view the location of your phone. However,  
location information may still be available to the  
phone’s owner, fleet manager, or account  
administrator.  
The United States government maintains an  
almanac of data about where GPS satellites are as  
they orbit the Earth. This information is available to  
your phone. Keeping your satellite almanac up to  
date helps your phone determine your location  
more quickly.  
Unrestricted — All applications may view the  
location of your phone, without notifying you.  
The almanac contains information about the  
location of satellites, their operational status, and  
other satellite information. Keeping this information  
updated enhances the performance of your GPS  
feature. In most cases, your phone will be able to  
get a fix in strong satellite signal conditions with  
outdated almanac data, but it may take longer.  
By Permission — When an application  
attempts to view the location of your phone, you  
will be prompted to give permission. However,  
location information may still be available to the  
phone’s owner, fleet manager, or account  
administrator.  
Note: Privacy options do not apply to the  
transmission of location information  
during emergency 911 calls.  
Note: When you make an emergency call, your  
phone does not rely upon the almanac to  
determine your location.  
To set your GPS privacy options:  
If your satellite almanac data is out of date, your  
phone may prompt you to update it. Follow the  
instructions that appear on the phone’s display.  
You may be asked to go to a web site or call a  
customer care number.  
1 From the main menu, select GPS > Privacy.  
2 If your GPS PIN security feature is enabled,  
enter your GPS PIN. (See “Setting the GPS PIN  
Security Feature” for more information.)  
81  
       
GPS Enabled  
3 Scroll to the privacy setting you want.  
2 Enter the current GPS PIN.  
4 Press A under Select.  
Note: When you receive your phone, your GPS  
PIN is 0000.  
Setting the GPS PIN Security Feature  
To prevent your GPS privacy settings from being  
altered without your knowledge, your GPS privacy  
option can be protected by a PIN.  
3 Press A under Ok.  
4 Enter the new 4- to 8-digit GPS PIN.  
5 Press A under Ok.  
6 Enter the new 4- to 8-digit GPS PIN to confirm.  
7 Press A under Ok.  
When you receive your phone, the GPS security  
feature is turned off, so you do not have to enter a  
GPS PIN to access your GPS privacy options. If  
you turn this feature on, you will be required to  
enter a GPS PIN to access your GPS privacy  
options.  
Using GPS with Map Software  
You can use the GPS feature of your phone to  
provide approximate location data to a laptop  
computer or similar device that is running  
interactive map software such as that made by  
DeLorme or Microsoft. This way, if your phone has  
good access to GPS signals, your approximate  
position on a map can be made available as you  
travel in a vehicle.  
To turn the GPS Enabled security feature on or off:  
1 From the main menu, select Settings >  
Security > GPS PIN.  
2 Scroll to On or Off.  
3 Press A under Select.  
4 Enter the current GPS PIN.  
To do this, connect your phone to your laptop (or  
other device) with a data cable and set your phone  
to transmit data (see “Getting Started” on page 83).  
Your phone then provides your approximate  
location to the device running the map software,  
which displays your location on a map. Your phone  
provides an updated location every second and the  
map software displays your changing location on  
its map.  
Note: When you receive your phone, your GPS  
PIN is 0000.  
5 Press A under Ok.  
To change your GPS PIN:  
1 From the main menu, select Settings >  
Security > Change Password > GPS PIN.  
82  
         
Using GPS with Map Software  
See “Enhancing GPS Performance” on page 79 for  
more details on obtaining good location  
information.  
connector  
cover  
Note: Because your phone is continuously  
determining your location, using the GPS  
feature of your phone with map software  
uses the phone’s battery power quickly.  
Software Compatibility  
Your phone sends location information to your  
laptop or other device using the standard National  
Marine Electronics Association (NMEA) format.  
Your phone supports output messages in  
NMEA-0183 format and supports the following  
NMEA-0183 sentences: GGA, GLL, GSA, GSV,  
RMC, and VTG.  
2 With the phone’s display facing up, insert the  
data cable’s connector into the accessory  
connector, until you hear a click.  
The map software running on your laptop or other  
device must support NMEA 3.0.  
Getting Started  
To connect your phone to your laptop or other  
device:  
1 Open the connector cover.  
3 Insert the data plug into the COM port of your  
laptop or other device.  
83  
 
GPS Enabled  
Make sure no other application is using the COM  
port selected.  
Make sure the COM port settings of your laptop or  
other device are set to the following:  
Bits per second: 4800  
Data bits: 8  
Parity: None  
Stop bits: 1  
Flow control: Hardware  
To set your phone to send location information to  
your laptop or other device:  
1 From the main menu, select GPS > Interface.  
2 With NMEA OUT highlighted, press A under  
Change.  
3 Scroll to On.  
4 Press A under Select. Your phone is now  
sending location data to your laptop or other  
device.  
To stop your phone from sending location data to  
your laptop or other device:  
Set NMEA OUT to Off.  
Each time you power your phone on, NMEA OUT  
is automatically set to Off.  
84  
volume of the phone’s ring when you get a call  
on that line.  
Customizing Your Phone  
Setting the Volume  
See “Volume Features” on page 87.  
Setting Your Phone to Not  
Ring  
To set your phone to make no sound when you  
receive phone calls, Direct Connect calls, Group  
Connect calls, message notifications, and call  
alerts, see “Setting Your Phone to Vibrate” on page  
54.  
To set the volume of the sound coming from the  
phone’s earpiece or speaker:  
1 From the main menu, select Settings > Volume.  
2 Scroll to Earpiece to set the earpiece volume.  
-or-  
Scroll to Speaker to set the speaker volume.  
3 Press A under Change.  
4 To select the volume:  
To set your phone to vibrate instead of making a  
sound when you receive Direct Connect calls and  
Group Connect calls, even if you want your phone  
to ring for other features:  
Scroll left or right. -or-  
Press the volume controls.  
5 Press A under Ok.  
1 From the main menu, select Settings > DC/GC  
Options > Alert Type.  
To set the volume of the phone’s ring:  
Press the volume controls.  
Tip: If Alert Type does not appear: From the  
main menu, select Ring Tones. Make sure  
Vibrate All is set to Off. Repeat step 1.  
For another way to set the volume of the phone’s  
ring, or the volume of many other sounds your  
phone makes:  
2 Press A under Change.  
3 Scroll to Vibrate.  
1 From the main menu, select Settings > Volume.  
4 Press A under Select.  
2 Scroll to the option you want and make the  
change. Choose Line 1 or Line 2 to set the  
85  
               
Customizing Your Phone  
Phone Calls Features  
The Phone Calls menu controls how your phone  
handles phone calls:  
Seeing the Display Better  
To set the contrast of the display:  
1 From the main menu, select Settings >  
Display/Info > Contrast.  
2 Press A under Change.  
3 Scroll left or right to set the contrast.  
4 Press A under Ok.  
Set Line — sets phone line 1 or phone line 2 as  
the active line for outgoing calls.  
Any Key Ans — If this feature is on, you can  
answer calls by pressing any number key on the  
keypad.  
Auto Redial — sets your phone to automatically  
redial calls you make when the system is busy.  
Using Settings  
Settings contains many submenus that let you  
Call Waiting — See “Call Waiting” on page 43.  
customize your phone.  
Auto Ans — sets your phone to automatically  
answer an incoming call after a specified  
number of rings. When this feature is on, the  
phone answers by connecting you to the caller;  
it does not send the call to voice mail, unless  
you are out of coverage or on the line.  
Display/Info Features  
The Display/Info menu controls how the keypad  
and display appear:  
Backlight — controls how long the backlight  
stays on after you make or receive a call.  
Minute Beep — causes a beep to sound every  
minute of an active call.  
Clock — controls whether the time and date  
appears on the idle screen, sets the format of  
the time and date, and sets the year.  
Call Duration — causes the duration of a call to  
appear on the phone’s display when the call  
ends.  
Contrast — sets the contrast on the display.  
See “Seeing the Display Better”.  
TTY — lets you use your phone with a TTY  
device. See “Making TTY Calls” on page 49.  
Notifications — See “Setting Notification  
Options” on page 58.  
Language — sets the language that your phone  
displays.  
86  
                     
Using Settings  
Speaker — sets the volume of sound coming  
DC/GC Options Features  
The DC/GC Options menu controls how your  
phone handles Direct Connect calls and Group  
Connect calls:  
out of the speaker.  
Keypad — sets the volume of sound associated  
with pressing keys and buttons.  
Data — sets the volume of sounds that notify  
you that you are receiving a circuit data call.  
Tkgrp Silent — controls whether you hear  
Group Connect calls to your Talkgroup. See  
“Receiving Group ConnectTM Calls” on page 47.  
Security Features  
The Security menu lets you turn security features  
on and off and change passwords:  
Tkgrp Area — lets you define your Talkgroup  
area.  
One Touch DC — See “Setting One Touch  
Direct Connect®” on page 45.  
Phone Lock — turns on a feature that locks  
your phone: Lock Now takes effect immediately;  
Auto Lock takes effect when your phone is  
powered off and then on. An unlock code is  
required to enable this feature, to unlock the  
phone, and to set a new unlock code. Contact  
Nextel Customer Care for your default unlock  
code.  
Alert Type — controls how your phone notifies  
you when you receive Direct Connect calls and  
Group Connect calls. See “Setting Your Phone  
to Not Ring” on page 85.  
Volume Features  
The Volume menu sets the volume of sounds your  
phone makes:  
Keypad Lock — locks the phone’s keypad,  
either immediately or automatically after a set  
period of inactivity. See “Locking the Keypad” on  
page 15 for more information on locking and  
unlocking the keypad.  
Line 1 — sets ring volume for phone line 1.  
Line 2 — sets ring volume for phone line 2.  
Messages — sets the volume of message  
notifications.  
SIM PIN — enables and disables your phone’s  
SIM PIN security feature. See “Unblocking the  
PIN” on page 13.  
Earpiece — sets the volume of sound coming  
out of the earpiece.  
87  
               
Customizing Your Phone  
GPS PIN — enables and disables your phone’s  
GPS PIN security feature. See “Setting the GPS  
PIN Security Feature” on page 82.  
Return to Home — controls how long the recent  
calls list displays after calls.  
Phone Only — prevents your phone from  
making or receiving Direct Connect or Group  
Connect calls.  
Baud Rate — sets the baud rate at which your  
phone communicates with a laptop computer,  
PC, or similar device.  
Change Passwords — changes your phone  
unlock code, security code, SIM PIN, and GPS  
PIN.  
Advanced Features  
The Advanced menu contains advanced and rarely  
used Settings features.  
Optional Features  
VoiceRecord and Voice-Activated Dialing can be  
downloaded for an additional fee on  
nextel.com/downloads.  
Alert Timeout — controls the amount of time a  
tone continues to sound when you receive a  
message notification or call alert.  
Headset/Spker — sets headset option. See  
“Using a Headset” on page 89.  
Connectivity Network ID sets the phone’s  
network IDs and their roaming options under the  
direction of Nextel Customer Care; Master  
Reset lets Nextel Customer Care reset your  
service in the event of a security or provisioning  
problem.  
Reset Defaults Reset Settings returns all  
settings to their original defaults; Reset All  
returns all settings to their original defaults and  
erases all stored lists. Use only under the  
direction of Nextel Customer Care.  
88  
             
Using a Remote PTT Button  
If you are using a headset or other accessory with  
a remote PTT button, you can use the remote PTT  
button for phone calls and Direct Connect calls.  
Using a Headset  
If you use a headset or similar device with your  
phone, you can set your phone to send incoming  
sound to the headset only, or to the headset and  
the speaker at the same time:  
For phone calls, use the remote PTT button to  
answer calls, switch between calls, and end calls.  
Hold the remote PTT button for less than 2  
seconds to answer calls and switch between calls.  
Hold the remote PTT button for more than 2  
seconds to end calls.  
1 From the main menu, select Settings >  
Advanced > Headset/Spkr.  
2 Press A under Change.  
3 Scroll to HdsetOnly to send incoming sound to  
the headset only. -or-  
For Direct Connect calls, use the remote PTT  
button as you would the PTT button on your phone.  
Select Hdset&Spkr to send incoming sound to  
the headset and ring tones to the speaker.  
4 Press A under Select.  
Note: When using a headset, the PTT button on  
your phone works the same way as when  
you are not using a headset. Direct  
Connect® and Group Connect sounds will  
be heard through the headset.  
Attaching a Headset  
1 Lift the audio jack cover.  
2 Insert the headset connector firmly into the  
audio jack. You may have to rotate the headset  
jack until it fits securely into the audio jack.  
89  
           
Browse for information on phones, coverage,  
rates and other Nextel services. View and  
download user's guides, try out our interactive  
virtual product and service demos, find answers  
to frequently asked questions, order  
accessories, locate service and repair centers,  
upgrade phone software, send a message and  
more.  
Nextel® Customer Care  
There are a number of features available with your  
Nextel service and your new i305 phone, so you  
may be overwhelmed at first. Relax! Nextel  
Customer Care is here to help. If the feature  
information and instructions in this guide don’t  
answer all your questions, or if you would like to  
inquire about other Nextel products and services,  
please feel free to contact us. Should you need  
assistance, please contact us from a landline  
phone, so that we can troubleshoot any issues  
associated with your mobile phone.  
For self-service on your Nextel account, click on  
My Account to view your account, pay your bill,  
add phones to your account, reset your voice  
mail password and more.  
For online assistance, click on Contact Us to  
send us an email request. Our representatives  
are committed to assisting you. Every effort will  
be made to address your questions or concerns  
within 24 hours. Contact us to add Wireless Web  
and other services, change rate plans, inquire  
about your bill and more.  
Please take a few steps to gather information  
about your phone and account prior to contacting  
us. In accordance with Nextel’s Authorized Contact  
Policy, you will need to supply account specific  
information to validate that you are authorized to  
receive information about and make changes to  
the account. At minimum, we ask that you have  
your Personal Telephone Number (PTN) and  
Account number ready when you call. This will  
better able us to provide you with the highest level  
of service possible.  
Or, call us at 1-800-639-6111 or dial 611 from your  
Nextel phone.  
Domestic Customer Care  
Visit nextel.com for a variety of Customer Care  
services:  
90  
     
Nextel Worldwide® Customer Care  
Nextel Worldwide® Customer  
Care  
When traveling outside of the U.S. and Canada,  
call +1 (360) 662-5202 for your Customer Care  
service needs. This customer care number is  
toll-free from your Nextel phone.  
International coverage, rates, and other  
information is available on nextel.com.  
91  
 
Status Messages Message Description  
Understanding Status  
Messages  
You may receive status messages under certain  
conditions. Before contacting Nextel Customer  
Care, note the message, numeric code, and the  
conditions under which it appeared. The following  
table lists and describes the status messages.  
This service was restricted by  
Nextel, or this service was not  
purchased.  
Service Restricted  
You are either out of coverage or  
having problems with provisioning.  
Service Not  
Available  
The system is experiencing heavy  
traffic. Please try again later.  
System Busy  
Server is currently down or traffic is  
too high. Please try again later.  
Server Not  
Responding  
Status Messages Message Description  
The number that you entered is not  
valid.  
Number Not in  
Service  
This service cannot be enabled  
because an incompatible service  
has already been turned on.  
Service Conflict  
Please Try Again  
The phone that you called is either  
busy, out of coverage, or turned  
off. Please try again later.  
User Not Available  
An error occurred. Please try  
again.  
The person that you called has not  
purchased this service.  
A fault was detected with your  
phone. If this error recurs, note the  
error code and contact Nextel  
Customer Care.  
User Not  
Authorized  
Self Check Error +  
Number Code  
This service is temporarily not  
available. Please try again later.  
Please Try Later  
An operational fault was detected  
with your phone. Note the numeric  
code, turn your phone off, and  
contact Nextel Customer Care.  
Self Check Fail +  
Number Code  
The phone that you called is busy  
in a Direct Connect call.  
User Busy in Direct  
Connect call  
The phone that you called is busy  
using Nextel Wireless Web  
services.  
User Busy in Data  
92  
   
Status Messages Message Description  
Status Messages Message Description  
The incorrect PIN was entered  
three consecutive times. You will  
be unable to place or receive calls  
on your phone. Contact Nextel  
Customer Care to have them  
obtain the PIN Unblock Code  
(PUK) code.  
Warns of low memory for Net  
Alerts.  
PIN Blocked  
Call Your Provider  
New Browser  
Message Memory  
Full!  
Searching for GPS satellites.  
Could not find GPS satellites.  
Scanning for  
Satellites  
Your SIM card is not being  
Unable to Locate  
Sats  
Insert SIM  
detected. Please check to ensure  
that you have inserted the SIM  
card correctly into your phone.  
Directs you to update GPS satellite  
almanac data.  
For Update Visit:  
Technical Error  
Please check your SIM card to  
make sure it has been inserted  
properly.  
Check SIM Card  
Wrong PIN  
A problem occurred in your  
phone’s GPS circuitry. If this error  
occurs, contact Nextel Customer  
Care  
You have entered an incorrect PIN  
number.  
You have inserted a SIM card that  
will not work with a Nextel phone.  
Contact Nextel Customer Care if  
you believe this is a valid SIM card.  
Please Enter  
Special Code  
Please enter your 4 to 8-digit SIM  
PIN code.  
Enter SIM PIN  
Auto Phone Lock is activated.  
Enter your unlock code.  
Enter Unlock Code  
93  
Direct Connect® walkie-talkie services, Nationwide  
Direct Connect® walkie-talkie services, Group  
Connect® walkie-talkie services, “Wireless Data  
Services” (including, but not limited to, wireless  
web services, email services, text messaging,  
multimedia messaging and other mobile  
Nextel® Terms and  
Conditions of Service  
IT IS IMPORTANT THAT YOU READ THIS  
ENTIRE AGREEMENT CAREFULLY. This  
messaging services), and other related services  
and features. Together, the services selected by  
Customer make up Customer’s “Service Plan” and  
are collectively referred to in this Agreement as the  
“Service” provided to Customer. Service is  
accessible to Customer through the telephone,  
data, email or messaging code or number(s) or  
email address(es) (collectively, the “Number(s)”)  
assigned to Customer’s account. This Agreement  
also governs the purchase and or use of  
wireless service agreement (the “Agreement”),  
consisting of these Terms and Conditions and the  
Plan Information is an agreement between you  
individually or, if a business, your business entity or  
corporation (“Customer”), and the Nextel local  
operating affiliate authorized to provide service in  
the geographic region in which Customer’s billing  
address is located (“Nextel”). Should there be any  
conflict between this Agreement and the terms and  
conditions of the current Service Agreement or  
Subscriber Agreement or other agreement  
Customer’s cellular phone (“Phone”), BlackBerry®,  
radio equipment and all other related equipment or  
devices and the software applications loaded on  
any of the same used in connection with the  
Service (“Equipment”). This Agreement governs  
the entire relationship between Customer and  
Nextel and supersedes all earlier versions of any  
agreement between Customer and Nextel.  
Customer acknowledges receipt of detailed  
information (“Plan Information”) for each Service  
selected by Customer. ALL PLAN INFORMATION  
IS MADE PART OF THIS AGREEMENT AND  
SHOULD BE CAREFULLY REVIEWED BY  
CUSTOMER. If Plan Information conflicts with this  
between Customer and Nextel covering the  
Equipment (as defined below) accompanying this  
User’s Guide, the terms and conditions of the  
current Service Agreement or Subscriber  
Agreement or other agreement will control.  
Customer represents that (1) he or she is at least  
18 years of age and is legally competent to enter  
into this Agreement; (2) if acting on behalf of an  
entity, he or she is fully authorized to bind the  
entity; (3) if acting on behalf of a corporation, the  
execution of this Agreement has been authorized  
by all necessary corporate actions. These services  
may include, but are not limited to, wireless calling,  
94  
   
Agreement, this Agreement shall govern. IN  
CONSIDERATION OF THE PAYMENTS AND  
THE MUTUAL COVENANTS AND CONDITIONS  
SET FORTH IN THIS AGREEMENT, NEXTEL  
AND CUSTOMER AGREE AS FOLLOWS:  
Nextel may require Customer to update its Credit  
Information from time to time, and Customer  
agrees to notify Nextel immediately of any change  
to its Credit Information. NEXTEL MAY, AT ANY  
TIME, TERMINATE THE SERVICE OF ANY  
CUSTOMER THAT DOES NOT PROVIDE  
CURRENT, COMPLETE AND ACCURATE  
CREDIT INFORMATION. Nextel may, at any time  
in its sole discretion, place restrictions on  
Customer’s use of Service, including but not limited  
to, a limitation on the amount of charges Customer  
may incur with respect to any Number. In this  
event, Nextel shall provide reasonable notice to  
Customer. Customer acknowledges that Nextel  
may provide Customer’s payment history and other  
billing/charge information regarding the Service or  
Equipment to any credit reporting agency or  
industry clearinghouse.  
1. ACCEPTANCE OF THIS AGREEMENT -  
Customer will have accepted and be bound by this  
Agreement if Customer (1) provides Nextel with a  
written or electronic signature; (2) otherwise  
indicates electronically that Customer accepts; or  
(3) activates Service through the Equipment.  
Creditworthiness of Customer - Customer must  
complete a credit application (“Credit Application”)  
before Service may be provided to Customer. THIS  
AGREEMENT SHALL NOT BE EFFECTIVE  
UNTIL NEXTEL APPROVES CUSTOMER’S  
CREDIT APPLICATION AND OTHERWISE  
ACCEPTS THE AGREEMENT. Customer  
acknowledges that Nextel will rely on the credit  
information furnished by Customer (“Credit  
Information”) and Customer’s credit history to  
determine whether to provide Service to Customer.  
Customer consents to Nextel’s requests for and  
verification of Customer’s bank references and  
authorizes Nextel to assess Customer’s  
Deposits - Nextel may, at any time in its sole  
discretion, require a deposit (“Deposit”) from  
Customer to be held as a guarantee of payment.  
Customer grants to Nextel a security interest in any  
Deposit to secure all current or future amounts  
owed to Nextel. The Deposit may be mixed with  
other funds and will not earn interest, except as  
required by applicable law. Customer may not use  
the Deposit to pay Customer’s bills or to extend  
payment. Nextel may, at any time, determine that  
Customer’s Deposit is insufficient and, upon notice  
to Customer, require an increase in the Deposit to  
creditworthiness from time to time by contacting  
standard commercial credit reference services.  
Customer represents and warrants that all Credit  
Information is current, complete and accurate.  
95  
Nextel® Terms and Conditions of Service  
the extent permitted by law. In this event,  
2. AGREEMENT TERM - The term of this  
Customer must either furnish the increased  
Deposit to Nextel within a reasonable time of its  
receipt of notice or terminate the Agreement during  
this period without incurring any liability for early  
termination. If Customer does not furnish Nextel  
with the increased Deposit amount or terminate the  
Agreement and pay to Nextel all amounts  
Agreement for each Number has been provided to  
the Customer and shall begin on the date  
Customer accepts the Agreement in accordance  
with Section 1 above, and, except as provided  
elsewhere in this Agreement, shall end thirty (30)  
days after either Nextel or Customer gives notice of  
its intent to terminate. CUSTOMER MAY BE  
REQUIRED TO COMMIT TO A FIXED ONE OR  
TWO-YEAR MINIMUM TERM (“MINIMUM  
TERM”), DEPENDING ON: (1) THE SERVICE  
PLAN OR SERVICE FEATURES SELECTED; (2)  
THE EQUIPMENT PURCHASE PRICE PAID BY  
CUSTOMER; OR (3) CUSTOMER’S  
PARTICIPATION IN A PROMOTION. CUSTOMER  
MAY ALSO BE REQUIRED TO COMMIT TO A  
NEW MINIMUM TERM IF CUSTOMER CHANGES  
SERVICE PLANS OR UPGRADES EQUIPMENT  
DURING ANY EXISTING TERM OR MINIMUM  
TERM. IF CUSTOMER IS SUBJECT TO A  
MINIMUM TERM, CUSTOMER SHALL  
PURCHASE SERVICE FOR THE FULL TERM  
AND, UNLESS OTHERWISE PROVIDED IN THIS  
AGREEMENT, PAY DAMAGES TO NEXTEL (AS  
DISCUSSED IN SECTION 7 BELOW) IF THE  
AGREEMENT IS TERMINATED BEFORE  
COMPLETION OF THE MINIMUM TERM.  
Customer will not be liable to Nextel for early  
termination if service is terminated under the  
applicable return policy. Information about Nextel’s  
Customer owes to Nextel in a timely manner,  
Nextel may terminate the Agreement and  
Customer shall be liable to Nextel for early  
termination in accordance with Section 7 below.  
Nextel will apply the Deposit against any amount  
owed to Nextel at the end of the first billing cycle  
following the date that is one year from when  
Nextel received the deposit (“Application Date”), or,  
if earlier, upon termination of the Agreement or  
such other time as required by law. Nextel will  
return the Deposit (or any remaining balance) to  
Customer within ninety (90) days (or such shorter  
period as may be required by law) after termination  
of the Agreement. After the Application Date and  
upon Customer’s request, Nextel will return to  
Customer within thirty (30) days of such request  
any balance remaining on the Deposit. Deposits  
will be returned to Customer, in whole or in part, at  
Customer’s last known address. If required by law,  
Nextel will forward to appropriate state authorities  
any remaining balance that the postal service is  
unable to deliver to Customer.  
96  
return policy, if applicable, will be made available to  
Customer at the place of sale and will become a  
part of this Agreement. Nextel may extend the  
Minimum Term by any period of time during which  
Service was suspended to Customer or during time  
on a seasonal Service Plan. Upon completion of  
the term, this Agreement shall automatically renew  
on a month-to-month basis. Nextel may, in its sole  
discretion, decide not to renew this Agreement at  
any time before completion of the term or any  
renewal period.  
will be set forth in the written notice provided to  
Customer. If Customer does not terminate the  
Agreement during the sixty (60) day period,  
Customer will have agreed to accept the  
modification and the modification shall have  
retroactive effect to its effective date.  
4. USE OF SERVICE OR EQUIPMENT -  
Customer shall not use the Service or the  
Equipment in any unlawful manner (including, but  
not limited to, use in any aircraft or motor vehicle  
where prohibited by law, ordinance, or regulation),  
or in a manner that may be abusive, harassing,  
threatening or fraudulent. Customer is solely  
responsible for all content transmitted using the  
Service or the Equipment and shall not use the  
Service or Equipment to communicate any (1)  
harassing, threatening, defamatory, pornographic  
or obscene messages; (2) unsolicited commercial  
messages; or (3) unsolicited commercial and/or  
bulk text or SMS messages. Customer shall not  
use the Service or Equipment in a manner that  
could result in damage or risk to the business,  
reputation, properties, or services of Nextel or to  
Nextel’s subscribers, third parties or to the public  
generally. Accordingly, by way of example,  
Customer shall not attempt to gain unauthorized  
access to the Service or any account on the  
Service, use the Service to infringe the copyright of  
another, or upload or transmit any “virus”, “worm”  
or other malicious code. Customer shall not  
3. CHANGES TO AGREEMENT - SUBJECT TO  
APPLICABLE LAW, NEXTEL MAY, AT ANY TIME  
IN ITS SOLE DISCRETION, MODIFY ANY OF  
THE TERMS AND CONDITIONS OF THIS  
AGREEMENT, INCLUDING BUT NOT LIMITED  
TO THE RATES IT CHARGES TO CUSTOMER.  
NEXTEL WILL PROVIDE NOTICE TO  
CUSTOMER OF ANY MATERIAL  
MODIFICATION. If the modification is material and  
adverse to Customer (e.g., the modification  
increases the monthly Service Plan rates charged  
to Customer or decreases the number of minutes  
included in the Customer’s monthly Service Plan)  
and Customer does not agree to accept the  
modification, Customer may terminate this  
Agreement without incurring any liability to Nextel  
for early termination by notifying Nextel within sixty  
(60) calendar days after the effective date of the  
modification. The effective date of the modification  
97  
Nextel® Terms and Conditions of Service  
modify, disassemble, deinstall or alter the  
Equipment in any manner, except in accordance  
with the use instructions accompanying the  
Equipment. Customer may not resell or lease the  
Service or the Equipment to any other person or  
party.  
final invoice) shall become immediately due and  
payable, and Customer’s failure to provide timely  
payment to Nextel could delay Nextel’s facilitation  
of Customer’s request.  
Number GuardSM - If Customer selected Number  
GuardSM , there may be a delay in porting of  
Customer’s telephone number(s) to another carrier  
while Customer’s permission for porting is sought  
by Nextel. Number GuardSM is a free service that  
can be removed at any time by contacting Nextel at  
1-800-639-6111.  
Change in Service/Number - Any change in the  
Service or the Equipment may require additional  
programming or Equipment or changes to  
Numbers assigned to Customer. Customer may be  
assessed a programming fee in connection with  
any change requested by Customer. Nextel may,  
at any time, change or remove any Number  
assigned to Customer when such change is  
reasonably necessary in the conduct of Nextel’s  
business. Customer acknowledges that Customer  
has no proprietary or ownership rights or interest in  
Customer’s Number(s) and cannot acquire such  
rights or interest through usage, publication or  
otherwise. Customer may not assign its Number to  
any other Equipment and shall not program any  
other Number into its Equipment. If wireless  
number portability becomes available in  
5. WIRELESS DATA SERVICES - Wireless Data  
Services consist of applications such as email,  
data, information and other wireless Internet  
services (“Online Applications”). Customer  
acknowledges that no guarantee or assurance  
exists that the Online Applications will be  
compatible, or, if currently compatible, will continue  
to be compatible, with Nextel’s network or with  
Customer’s Equipment or Service. Nextel does not  
endorse any Online Application, even if currently  
compatible with Nextel’s network or with  
Customer’s Equipment or Service. Nextel may, at  
any time in its sole discretion, disable or  
Customer’s Service Area, Customer may request  
that its Phone number(s) be ported to another  
service provider. Upon such request, all amounts  
then owed to Nextel (including damages for early  
termination and any amounts that appear on the  
discontinue any Online Application for any reason.  
Use of Wireless Data Services requires Internet  
compatible Equipment, and is subject to applicable  
storage, memory or other Equipment limitations.  
98  
Only certain Internet sites may be accessed by  
Customer, and certain Wireless Data Services may  
not be available in all areas where Service is  
provided.  
Content is strictly limited to the Customer’s own  
use solely in connection with the Equipment.  
Customer will be required to cease using the  
Content if Customer fails to comply with this  
Section 5 or any part of this Agreement.  
Content - Customer may, from time to time, access  
through Wireless Data Services statements,  
opinions, graphics, photos, music, services and  
other information (“Content”), including Content  
provided by third parties. Customer acknowledges  
that Nextel offers no guarantee or assurance  
regarding the accuracy, completeness,  
appropriateness or utility of the Content. Customer  
also acknowledges that Nextel does not publish  
and is in no way responsible for any Content that is  
provided by third parties. Customer also may  
establish contact with third parties through  
Wireless Data Services. Nextel is not responsible  
for the actions of third parties contacted by  
Customer, whether such contact was initiated by  
Customer or was brought about through an  
embedded link on the Equipment. Content  
providers and others have copyright and other  
proprietary interests in certain Content. Customer  
shall not, and will not permit others, to reverse  
engineer, reproduce, broadcast, distribute, sell,  
publish, commercially exploit or otherwise  
Network Security - Nextel may take any action that  
it deems necessary to (1) protect its network, its  
rights or the rights of its customers and third  
parties; or (2) optimize or improve its network, its  
Services and the Equipment. Customer  
acknowledges that such action may include,  
without limitation, employing methods,  
technologies, or procedures to filter or block  
messages sent through Wireless Data Services.  
Nextel may, in its sole and absolute discretion, at  
any time, filter “spam” or prevent “hacking,”  
“viruses” or other potential harms without regard to  
any Customer preference.  
Application Support - Nextel is often not the  
developer of Online Applications that are  
accessible through Wireless Data Services.  
Therefore, if Customer contacts Nextel’s Customer  
Care department regarding use of an Online  
Application, Customer may be referred to the  
customer care department of the developer of the  
Online Application, and Nextel shall not be  
obligated to support any such Online Application.  
disseminate any Content in any manner without  
the prior written consent of Nextel, the Content  
providers, or others with proprietary interests in  
such Content, as applicable. Customer’s use of the  
99  
Nextel® Terms and Conditions of Service  
6. SERVICE AVAILABILITY - Service is generally  
available to Customer when Customer is within the  
operating range of the Nextel network or within the  
range of a provider with which Nextel has a  
reciprocal service arrangement (“Service Area”).  
Customer acknowledges that any map, diagram or  
other illustration of Customer’s Service Area is only  
an estimate and actual service coverage may vary.  
CUSTOMER’S SERVICE AREA IS SUBJECT TO  
CHANGE AT ANY TIME IN NEXTEL’S SOLE  
DISCRETION. Service quality and availability  
within Customer’s Service Area is also affected by  
conditions Nextel does not control, including the  
Equipment, problems associated with  
interconnecting carriers, power failures, “viruses”,  
obstructions such as buildings or trees, tunnels,  
atmospheric, geographic or topographical  
conditions and other conditions. Service also may  
be limited or temporarily unavailable due to system  
capacity limitations or system repairs or  
modifications. Nextel also may be required during  
public safety emergencies or when system  
Nextel’s non-priority access customers. Nextel will  
not complete calls to 900, 976 or similar numbers  
for pay-per-call services. Caller identification  
information may not be available for all incoming  
calls. International calling may be blocked.  
7. RATES AND CHARGES - Customer shall pay in  
full all charges for Services provided under this  
Agreement and any Service Plan that becomes  
part of this Agreement, including monthly service  
charges, usage charges, taxes, assessments and  
any additional fees or charges imposed on  
Customer or on Nextel and associated with the  
Service or the Equipment. Customer is responsible  
for all charges or purchases associated with  
Customer’s Number and Equipment whether or not  
Customer was the user of the Service or  
authorized its use. If Customer fails to pay any  
amounts when due under this Agreement,  
Customer shall be in default and Nextel shall be  
entitled to exercise any remedies available to it  
under this Agreement or at law or in equity.  
capacity is otherwise limited to limit access to the  
Nextel network for those customers that are not  
then using the Service and connected to the  
network in order to facilitate communications by  
public safety organizations such as police and fire  
departments. In this event, customers that have  
priority access Service as part of their Service Plan  
will be given access to the Nextel network before  
Service Charges - Customer shall pay all charges  
for Services selected by Customer as part of  
Customer’s Service Plan, and any additional  
Services selected by Customer. Customer’s  
Service Plan will be offered at the rates and subject  
to the conditions set forth in the Service Plan  
Information provided to Customer at the time of  
sale. CUSTOMER’S SERVICE PLAN  
100  
INFORMATION SHALL BE CONSIDERED PART  
OF THIS AGREEMENT. Rates charged to  
Customer include monthly access charges and  
may include activation and other fees associated  
with features such as voicemail and caller  
identification. Monthly access charges shall begin  
once Customer’s Service is activated, which may  
occur before Customer receives the Equipment.  
responsible for all charges for incoming and  
outgoing wireless calls that are answered. A Direct  
Connect® or Group Connect® transmission occurs  
approximately when Customer presses the button  
to initiate a transmission and ends approximately  
six (6) seconds after completion of a  
communication (i.e., when Customer or another  
participant releases the button) to which no  
participant responds. Customer initiates a new  
Direct Connect® or Group Connect® transmission if  
Customer responds more than six (6) seconds  
after the other participant completes a  
Usage Charges - Depending on the Service Plan  
selected, Customer may incur usage charges for  
Services such as: wireless calling, Direct  
Connect®, Nationwide Direct Connect®, Group  
Connect®, Wireless Data Services and other  
Services that may be offered from time to time.  
Usage charges may vary depending on how,  
where and when Customer uses the Service.  
Customer may be assessed long distance charges  
(including international calling) or other charges for  
“toll-free” calls to 800, 866, 877, 888 and other  
toll-free numbers. Customer also may be charged  
for the use of special Services such as 411  
services, operator-assisted calls or call-forwarding.  
Airtime charges will be assessed for the entire  
period during which a call or Direct Connect®  
transmission is connected to the Nextel network. A  
wireless call connection begins approximately  
when Customer presses the button to initiate an  
outgoing call or the phone starts ringing for an  
incoming call and ends approximately when the  
first party terminates the call. Customer shall be  
communication. Nationwide Direct Connect® calls  
use the Direct Connect® minutes in Customer’s  
plan and incur an additional access charge. Airtime  
charges for Direct Connect® or Group Connect®  
transmissions or Nationwide Direct Connect®  
access are charged to the customer that initiates  
the transmission and, unless a rate plan includes  
unlimited transmissions or access, are calculated  
by multiplying the duration of the transmission  
(including the six (6) second period referred to  
above) by the applicable rate and the number of  
participants. Customer will not be charged for  
sending or receiving call alert transmissions (“Call  
Alerts”), but will be deemed to have initiated a new  
Direct Connect® transmission if Customer  
responds to a Call Alert, even if Customer  
responds within six (6) seconds of receiving the  
Call Alert. Text and numeric messaging will be  
101  
Nextel® Terms and Conditions of Service  
charged on a per message basis; however,  
Customer may elect to purchase a certain number  
of messages for a fixed monthly price. Any  
messages in excess of Customer’s allotted  
messages will be charged at the per message rate.  
Depending on the plan, Customer may be charged  
on a per kilobyte basis (one megabyte equals 1024  
kilobytes and one kilobyte equals 1024 bytes), for  
Customer’s use of Wireless Data Services.  
Kilobytes may be used for, without limitation,  
browsing the Internet, accessing Wireless Data  
Services and for reading, sending and responding  
to email. Airtime minutes allotted to Customer  
under Customer’s wireless calling plan may be  
used in connection with certain Wireless Data  
Services. CUSTOMERS ARE CHARGED AT  
LEAST ONE (1) MINUTE OF AIRTIME FOR ALL  
WIRELESS CALLS AND AT LEAST SIX (6)  
SECONDS OF AIRTIME FOR ALL DIRECT  
CONNECT® TRANSMISSIONS, REGARDLESS  
OF LENGTH. AFTER THE INITIAL MINUTE,  
AIRTIME CHARGES FOR WIRELESS CALLING  
ARE ROUNDED-UP AND BILLED TO THE NEXT  
SECOND OR TO THE NEXT MINUTE,  
BILLED TO THE NEXT SECOND. DATA USAGE  
FOR WIRELESS DATA SERVICES IS ROUNDED  
TO THE NEAREST ONE-TENTH (1/10) OF A  
KILOBYTE.  
Taxes, Fees and Assessments - Customer shall  
pay all federal, state, and local taxes and fees that  
are imposed on transactions subject to this  
Agreement. Customer shall not be responsible for  
taxes and fees imposed on Nextel’s net income or  
property. Customer shall be responsible for all  
taxes and fees (whether imposed upon Customer  
or Nextel) that are measured by gross receipts  
from sales made to Customer or imposed as a  
per-line or per-unit charge. Applicable taxes and  
fees include, but are not limited to, the following:  
federal, state, and local excise taxes, sales and  
transaction taxes, gross receipts taxes, utility  
taxes, and statutory 911 fees. If Customer is  
eligible for an exemption from any tax or fee,  
Customer must provide Nextel with a valid and  
properly executed exemption certificate for the  
exemption to be effective. Customer shall provide  
Nextel with the Primary Place of Use (i.e.,  
Customer’s residential street address or primary  
business address) for each unit activated on  
Customer’s account, and notify Nextel of any  
changes in such address. Additional fees and  
assessments apply to Customer’s monthly Service  
Plan. The charges may change and may vary  
depending on where Customer is located. The  
DEPENDING ON CUSTOMER’S SERVICE PLAN.  
AFTER SIX (6) SECONDS, DIRECT CONNECT®  
TRANSMISSIONS ARE ROUNDED-UP AND  
102  
charges include, but are not limited to, a Universal  
Service Fund assessment and a Telephone Relay  
Service fee. Nextel also imposes a Federal  
receive the full benefit of its Agreement with  
Customer, in part, because Nextel will not continue  
to receive monthly service charges from Customer.  
As a result, Nextel shall incur damages that are  
difficult, if not impossible, to determine.  
THEREFORE, IN THE CASE OF BREACH OR  
EARLY TERMINATION OF THE AGREEMENT BY  
CUSTOMER, CUSTOMER SHALL PAY TO  
NEXTEL, AS LIQUIDATED DAMAGES AND NOT  
AS A PENALTY (IN ADDITION TO ALL  
AMOUNTS THEN OWED TO NEXTEL), $200  
FOR EACH NUMBER ASSIGNED TO  
CUSTOMER’S ACCOUNT AS A REASONABLE  
ESTIMATE OF THE DAMAGES INCURRED BY  
NEXTEL. This is intended to maintain Nextel’s  
overall rate at an acceptable level despite  
Customer’s early termination and will be assessed  
without exception unless otherwise provided in this  
Agreement or by applicable law.  
Programs Cost Recovery (“FPCR”) fee that is not a  
tax or government mandated, but is kept by Nextel  
to recover Nextel’s costs for complying with  
Federal Communications Commission (“FCC”)  
programs and mandates. The FPCR fee is subject  
to adjustment, and Nextel will provide advance  
notice to Customer through the “Nextel News”  
section of Customer’s bill or a bill insert of any  
significant increase in the FPCR fee. Please  
consult the current Nextel pricing materials, a sales  
consultant or visit http://www.Nextel.com for  
information regarding the FPCR fee and the  
current amount of the fee. Additional fees may be  
added to Customer’s bill to recover Nextel’s costs  
for funding government programs or initiatives.  
Early Termination Component of Rate Structure -  
Nextel incurs a significant cost in activating Service  
to Customer, including a large up-front cost in  
offering Equipment to Customer. These costs are  
partially recouped over the length of Customer’s  
Agreement with Nextel through monthly service  
rate charges to Customer, which have been  
established in part for this purpose. If Customer  
breaches this Agreement or terminates Service for  
any reason (including by porting its Phone number  
to another service provider), Customer  
Failure to Pay - Customer acknowledges that time  
is of the essence with respect to all amounts owed  
to Nextel. IF CUSTOMER HAS NOT PAID ITS  
MONTHLY INVOICE IN FULL BY THE DUE  
DATE, A LATE PAYMENT CHARGE OF UP TO  
1.5% PER MONTH (18% ANNUALLY), OR SUCH  
LESSER AMOUNT PERMITTED BY LAW, MAY  
BE APPLIED TO THE TOTAL UNPAID BALANCE  
DUE AND OUTSTANDING. THIS LATE  
PAYMENT CHARGE IS ASSESSED TO  
RECOVER COSTS FOR CUSTOMER’S FAILURE  
understands and acknowledges that Nextel will not  
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Nextel® Terms and Conditions of Service  
TO PAY AND SHALL NOT CONSTITUTE  
INTEREST. Nextel’s acceptance of late or partial  
payments (even if marked “paid in full” or similar  
notations) shall not waive Nextel’s right to collect  
the full amount due under this Agreement, plus any  
additional amounts charged under this paragraph.  
If Nextel obtains the services of a collection or  
repossession agency or an attorney to assist in  
remedying any breach of this Agreement by  
Customer, including but not limited to, Customer’s  
nonpayment of charges, Customer shall be liable  
for this expense.  
Customer, Nextel will notify Customer and  
Customer must furnish the amount to Nextel within  
a reasonable period of time; or, if authorized by  
Customer, Nextel may instead charge Customer’s  
credit card or debit card by any amount that was  
validly assessed. If Customer fails to pay any  
undisputed amount or, after a reasonable period of  
time, fails to pay any amount determined by Nextel  
to have been validly assessed upon Customer,  
Nextel may exercise any remedies available to  
Nextel under this Agreement for non-payment,  
including termination of the Agreement. Customer  
hereby acknowledges that he or she has read the  
explanation of rates and charges set forth in this  
Section 7 and understands that these rates and  
charges may be assessed upon Customer, to the  
extent applicable.  
Disputed Charges - Customer may dispute only  
those charges that Customer believes are the  
result of (1) a billing error; (2) a problem related to  
Customer’s Service; or (3) dropped calls. To  
dispute any charge, Customer must pay all  
undisputed amounts when due and submit a  
written notice to Nextel within ninety (90) days of  
the problem or before the end of the third billing  
cycle after the date upon which the problem  
occurred, whichever occurs later. CUSTOMER  
WAIVES THE RIGHT TO DISPUTE ANY  
CHARGES FOR WHICH TIMELY NOTICE IS NOT  
PROVIDED TO NEXTEL. Nextel shall resolve all  
disputed charges in its sole discretion. If Nextel  
determines that an error was made on Customer’s  
invoice, Nextel will credit Customer’s account in  
the amount of the error. If Nextel determines that a  
disputed charge was validly assessed upon  
8. BILLING - Nextel shall issue invoices for Service  
and for purchases of Equipment. Nextel’s invoicing  
cycle is approximately thirty (30) days, but may  
change from time to time. The day of the month on  
which Customer receives an invoice may vary and  
is subject to change. Some billing details may be  
provided at http://www.Nextel.com and will not  
appear on invoices (except for a fee). Service  
charges will be invoiced to Customer in advance or  
in arrears, depending on the Service Plan, and  
usage charges will be invoiced in arrears.  
Customer may be assessed a shipping charge for  
Equipment delivered to Customer. Unless  
104  
otherwise specified in Customer’s Service Plan,  
any unused minutes or other allotted Services  
under Customer’s Service Plan will not be carried  
over to any other billing cycle. If Customer’s  
Service is terminated for any reason (including if  
Customer’s Number is ported) before the end of  
any billing cycle, no credit or refund will be  
provided for unused minutes or other allotted  
Services and any monthly service charge will not  
be prorated to the date of termination. On  
occasion, Customer may be billed for Services in a  
month other than the month in which Customer  
used the Services, which may result in  
higher-than-expected Services charges for the  
month in which such Services are billed. The  
creation of new cell sites, Nextel’s implementation  
of new billing technology, delays in the reporting of  
international or other roaming charges between  
carriers, and other similar events may result in  
such delayed billing. Nextel may bill Customer on  
behalf of third party providers of Online  
Customer may pay any amount owed to Nextel by  
using a credit or debit card acceptable to Nextel. If  
Customer wishes to pay all amounts in this manner  
on a recurring basis, Customer must complete a  
separate payment enrollment form (“Payment  
Form”). Customer acknowledges that upon signing  
the appropriate Payment Form, the Payment Form,  
including its applicable terms and conditions, will  
become a part of this Agreement. Customer shall  
promptly notify Nextel of any changes to the credit  
or debit card (e.g., if the card is terminated, lost,  
stolen or the expiration date changes) or bank  
account used for payment. Enrollment is for the  
duration of this Agreement unless cancelled earlier  
by either Customer or Nextel upon thirty (30) days  
advance written notice to the other party.  
Specific Form of Payment - Nextel may, at any  
time and from time to time, as it deems appropriate  
(e.g., following receipt of a dishonored check or  
other instrument), demand that Customer make  
payment by money order, cashier’s check, or a  
similarly secure form of payment. Nextel also may  
require at any time in its sole discretion that the  
Equipment be purchased for cash only. In this  
case, title to the Equipment shall be transferred to  
Customer only after receipt by Nextel of a cashier’s  
or certified check or other equally secure form of  
payment in the amount required by Nextel.  
Applications that are accessed by Customer  
through the Equipment. Nextel may retain a  
percentage of these charges before providing the  
balance to the third party provider of such Online  
Application.  
9. PAYMENTS - Recurring Credit/Debit Card  
Payments  
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Nextel® Terms and Conditions of Service  
Dishonored Checks - Nextel may charge Customer  
up to the highest amount permitted by law for any  
check or other instrument tendered by Customer  
and returned unpaid by a financial institution for  
any reason.  
Service or Equipment exceeds limitations or  
violates any restrictions placed on Customer’s  
account or otherwise breaches this Agreement; or  
(8) Nextel, in its sole discretion, believes action is  
required to protect its interests or the interests of  
Customer or its other customers. NEXTEL SHALL  
NOT BE LIABLE TO CUSTOMER OR TO ANY  
OTHER PARTY FOR EXERCISING OR FAILING  
TO EXERCISE ITS RIGHTS UNDER THIS  
SECTION TO LIMIT, SUSPEND OR TERMINATE  
SERVICE OR THE AGREEMENT. If Customer’s  
Service is subject to fraudulent use, Customer  
shall immediately notify Nextel’s Customer Care  
department, provide Nextel with any  
10. SUSPENSION, LIMITATION OR  
TERMINATION OF SERVICE OR THIS  
AGREEMENT - General - Nextel may limit,  
suspend or terminate Customer’s Service or this  
Agreement at any time and without providing  
notice to Customer if: (1) Customer fails to pay any  
charges (including, without limitation, any charges  
assessed on behalf of third parties) when due  
under this Agreement; (2) Customer behaves in an  
abusive, derogatory, or otherwise unreasonable  
manner to any Nextel employee, representative or  
agent; (3) Nextel has reason to believe that  
Customer’s Service is being used in a fraudulent  
manner or for an illegal purpose (such as unusual  
activity levels or calling patterns); (4) Customer’s  
Service is being used in a way that adversely  
affects other Customers’ Service or Nextel’s  
business operations; (5) Customer provides Credit  
Information that is false, inaccurate, dated or  
cannot be verified or Customer becomes insolvent  
or subject to any proceeding under the Bankruptcy  
Code or similar laws; (6) Nextel discovers that  
Customer is underage or does not otherwise  
possess the capacity or the authorization to enter  
into this Agreement; (7) Customer’s use of the  
documentation and information that it requests and  
otherwise cooperate with Nextel in the  
investigation of such incident. If Nextel terminates  
Service to Customer, and Service is not  
reconnected within thirty (30) calendar days, all  
amounts owed to Nextel (including any damages  
for early termination) shall become immediately  
due and payable.  
Reactivation - Nextel may, but is not required to,  
reactivate Service to Customer after Service has  
been suspended or terminated in accordance with  
the previous subsection. Before Service may be  
reactivated, Customer must pay to Nextel all past  
due amounts plus a reconnection charge equal to  
$25.00 per Number, plus applicable taxes. Nextel  
106  
may modify the terms of Service before  
reactivating Service to Customer and may require  
Customer to provide Nextel with an initial Deposit  
or an additional Deposit.  
wireless E911 compatible Equipment that meets  
applicable FCC requirements and that is designed  
to help public safety authorities locate users of the  
Service who make 911 calls. However, E911  
service that is compatible with the FCC technical  
requirements is not available in all areas, and even  
in those areas where it is available, it is not entirely  
reliable. Moreover, if Customer’s Equipment is not  
GPS-enabled, emergency services personnel may  
have much less precise location information about  
the Customer, compared to the information  
available to them if Customer’s Equipment was  
GPS-enabled. The information available to  
emergency service providers may also be limited if  
Customer’s number or numbers are in the process  
of being ported. Customer acknowledges that  
E911 service is not available in all areas, is not  
completely reliable and is further limited when  
using non-GPS enabled Equipment or during the  
number porting process. Customer consents to  
Nextel’s disclosure of Customer information to  
governmental and public safety authorities in  
response to emergencies. This information may  
include, but is not limited to, Customer’s name,  
address, Number, and the location of the user of  
the Service at the time of call.  
11. RELEASE OF CUSTOMER INFORMATION -  
Privacy - Wireless systems use radio channels to  
transmit communications that may be accidentally  
or intentionally intercepted. Although federal and  
state laws may make it illegal for third parties to  
listen in on Customer’s Service, privacy cannot be  
guaranteed. NEXTEL SHALL NOT BE LIABLE TO  
CUSTOMER OR TO ANY THIRD PARTY FOR  
EAVESDROPPING ON OR INTERCEPTION OF  
COMMUNICATIONS MADE WHILE USING THE  
SERVICE OR THE EQUIPMENT.  
911 or Other Emergency Calls - The Service does  
not interact with 911 and other emergency services  
in the same manner as non-wireless or landline  
telephone services. Depending on Customer’s  
location, the type of Equipment being used, the  
type of equipment being utilized by any applicable  
emergency services provider, and the  
circumstances and conditions of a particular call,  
Customer’s phone number and/or location may not  
be identifiable to emergency services providers  
and Customer may not be connected to the  
appropriate emergency services provider. In  
certain circumstances, a 911 call may be routed to  
a state patrol dispatcher. Nextel is deploying  
Access, Use and Disclosure of Customer  
Information and Communications - Customer  
acknowledges and agrees that Nextel may access,  
use, and disclose to third parties, any information  
107  
Nextel® Terms and Conditions of Service  
whether personally identifying information, or  
“customer proprietary network information”  
(“CPNI”) within the meaning of 47 U.S.C. § 222  
and its implementing regulations (“CPNI  
parties the geographic location of Customer’s  
Equipment to provide Customer with any  
geographic information service which Customer  
accesses through the Service or Equipment. If  
Customer utilizes any such service and there are  
additional users on Customer’s account, Customer  
shall clearly, conspicuously, and regularly notify all  
individual users of the Service that location  
information (i.e., the geographic coordinates of the  
Equipment) may be accessed, used, or disclosed  
in connection with the Service. For any geographic  
information service that is governed by the CPNI  
regulations or a similar law, Nextel will provide  
Customer with a separate notice and opportunity to  
consent to the access, use, and disclosure of  
geographic information. CUSTOMER SHALL  
HOLD HARMLESS AND INDEMNIFY NEXTEL  
AGAINST ANY AND ALL CLAIMS, LOSSES,  
EXPENSES, DEMANDS, ACTIONS, OR CAUSES  
OF ACTION (INCLUDING ALL ACTIONS BY  
THIRD PARTIES) ARISING OUT OF A BREACH  
OF CUSTOMER’S OBLIGATION TO NOTIFY  
USERS AS SET FORTH IN THIS SECTION OR  
CUSTOMER’S USE OF ANY GEOGRAPHIC  
INFORMATION SERVICE OR LOCATION  
INFORMATION.  
Regulations”) that Nextel collects, possesses or  
develops about Customer to: (1) provide Customer  
with Equipment, Service, or customer support; (2)  
conduct marketing activities in accordance with  
applicable law (Customer may opt out of any such  
marketing by contacting Nextel); (3) enable  
Customer to switch to a new service provider  
(either Nextel or another service provider) while  
retaining the same phone number; (4) provide  
handset-based or network-based geographic  
information services via Nextel-provided or third  
party software applications; (5) comply with  
applicable law; or (6) respond to emergencies.  
Customer acknowledges that any information that  
identifies Customer (e.g., Customer’s name and  
Number) and calls made by Customer may appear  
on the equipment or bill of a person or party that  
receives Customer’s call. Nextel may access, use,  
disclose, record or monitor any communications to  
or from Customer or any other person to protect  
Nextel’s rights or property or those of other  
customers, as permitted by law.  
Geographic Information Services - Consistent with  
the foregoing, Customer acknowledges and agrees  
that Nextel or a third party application service  
provider may access, use, and disclose to third  
12. EQUIPMENT - Customer shall provide Nextel  
with an initial payment in the amount required by  
Nextel, to be applied towards any amount owed to  
Nextel one (1) year from the effective date of the  
108  
Agreement. Customer acknowledges that Nextel is  
not responsible for the Equipment or its installation.  
Nextel is not responsible for the operation, quality  
of transmission, or, unless separate maintenance  
arrangements have been made between Nextel  
and Customer, for maintenance of the Equipment.  
Customer further acknowledges that Equipment  
purchased from Nextel is not compatible with and  
will not support services provided by other wireless  
carriers, except for those services provided by an  
entity operating compatible iDEN equipment or in  
connection with roaming to certain countries  
outside of the United States. NEXTEL SHALL NOT  
BE LIABLE FOR ANY DAMAGES (INCLUDING  
DAMAGE TO THE EQUIPMENT) RESULTING  
FROM INSTALLATION OF THE EQUIPMENT BY  
CUSTOMER OR ANY THIRD PARTY. UPON  
CUSTOMER’S ACCEPTANCE OF DELIVERY OF  
THE EQUIPMENT, ALL RISK OF LOSS,  
Insurance - Customer may purchase Direct Protect  
insurance (“Direct Protect”) to protect Customer  
against loss, theft, incidental damage or accidents  
involving Customer’s Equipment. However, Direct  
Protect is not available for certain Equipment.  
Customer acknowledges that Direct Protect  
insurance is provided by The Signal  
Telecommunications Insurance Services (“Signal”)  
and not by Nextel. If Customer selects Direct  
Protect coverage, Customer will be assessed a  
monthly charge, which Nextel will remit to Signal  
on Customer’s behalf. Any requests for information  
or claims regarding Direct Protect shall be directed  
to Signal. Customer acknowledges that a summary  
of coverage is available at www.nextel.com, which  
information is also available by calling Signal at  
1-888-352-9182.  
Lost or Stolen Equipment - If Customer’s  
Equipment is lost or stolen, Customer agrees to:  
(1) notify Nextel within two calendar days by calling  
Nextel’s Customer Care department; (2) provide  
Nextel with any documentation and information  
that it requests; and (3) otherwise cooperate with  
Nextel in the investigation of such incident.  
DAMAGE, THEFT, OR DESTRUCTION TO THE  
EQUIPMENT SHALL BE BORNE BY THE  
CUSTOMER. NO LOSS, DAMAGE, THEFT, OR  
DESTRUCTION OF THE EQUIPMENT, IN  
WHOLE OR IN PART, SHALL IMPAIR  
CUSTOMER’S OBLIGATIONS UNDER THIS  
AGREEMENT, INCLUDING, WITHOUT  
LIMITATION, CUSTOMER’S RESPONSIBILITY  
FOR THE PAYMENT OF SERVICE CHARGES  
DUE UNDER THE AGREEMENT.  
13. DISCLAIMER OF WARRANTIES - NEXTEL  
MAKES NO REPRESENTATIONS OR  
WARRANTIES, STATUTORY, EXPRESS OR  
IMPLIED, INCLUDING, WITHOUT LIMITATION,  
ANY WARRANTY OF MERCHANTABILITY,  
109  
Nextel® Terms and Conditions of Service  
FITNESS FOR A PARTICULAR PURPOSE, TITLE  
OR NON-INFRINGEMENT CONCERNING  
CUSTOMER’S SERVICE OR THE EQUIPMENT.  
NEXTEL DOES NOT AUTHORIZE ANYONE TO  
MAKE ANY REPRESENTATION OR WARRANTY  
ON ITS BEHALF, AND CUSTOMER SHOULD  
NOT RELY ON ANY SUCH STATEMENT(S). ANY  
STATEMENTS MADE IN PACKAGING,  
MANUALS OR OTHER DOCUMENTS, OR BY  
ANY NEXTEL EMPLOYEES, AGENTS OR  
REPRESENTATIVES, ARE PROVIDED FOR  
INFORMATIONAL PURPOSES ONLY AND NOT  
AS WARRANTIES BY NEXTEL OF ANY KIND.  
CUSTOMER ASSUMES ALL RESPONSIBILITY  
FOR USE OF THE SERVICE AND THE QUALITY  
AND PERFORMANCE OF THE EQUIPMENT.  
CUSTOMER ACKNOWLEDGES THAT SERVICE  
MAY NOT BE ERROR-FREE AND THAT  
Equipment or facilities failure or shortages), errors,  
failures to transmit, delays or defects, network  
problems, lack of coverage or network capacity,  
dropped calls, inability to access the Service or  
inability to place or receive calls or problems of  
unauthorized access; (2) the unavailability or any  
failure or delay in delivery of the Equipment or the  
cancellation of any orders of Equipment by the  
manufacturer; (3) any suspension or termination of  
Service by Nextel or any other action taken by  
Nextel in its sole discretion intended to protect the  
Nextel wireless network, systems, and the rights or  
property of Nextel, its Customers, or others from  
“hacking,” “spamming,” “viruses” or other potential  
harms that Nextel believes may adversely impact  
its network or systems; (4) the availability or use of  
Wireless Data Services, including but not limited  
to, the compatibility or use of Online Applications or  
Content, whether or not supported by Nextel, or  
any contact with third parties through the use of  
Wireless Data Services; (5) any damage or  
INTERRUPTIONS WILL LIKELY OCCUR FROM  
TIME TO TIME. NEXTEL DOES NOT  
MANUFACTURE THE EQUIPMENT AND ANY  
STATEMENT REGARDING THE EQUIPMENT  
SHOULD NOT BE INTERPRETED AS A  
personal injury allegedly caused by use of the  
Equipment or Service; (6) any other damage due  
directly or indirectly to causes beyond Nextel’s  
control, including, but not limited to, any act or  
omission of any carrier or service provider other  
than Nextel; or (7) acts of God, acts of public  
enemies, acts of the government, acts or failure to  
act of Customer, its agents, employees or  
WARRANTY. THIS SECTION SHALL SURVIVE  
TERMINATION OF THIS AGREEMENT.  
14. LIMITATION OF LIABILITY AND REMEDIES  
FOR BREACH - Nextel shall not be liable for: (1)  
any deficiency in the Service, including, but not  
limited to, mistakes, omissions, interruptions  
(including, among others, interruptions caused by  
subcontractors, fires, floods, epidemics, quarantine  
110  
restrictions, corrosive substances in the air or other  
hazardous environmental conditions, strikes,  
freight embargoes, inability to obtain materials or  
services, commotion, war, terrorism, unusually  
severe weather conditions or default of Nextel’s  
subcontractors.  
MAY HAVE UNDER THE TELEPHONE  
CONSUMER PROTECTION ACT. THIS SECTION  
14 SHALL SURVIVE TERMINATION OF THIS  
AGREEMENT.  
UNDER CERTAIN CIRCUMSTANCES, SOME  
JURISDICTIONS MAY NOT RECOGNIZE OR  
GIVE EFFECT, IN WHOLE OR IN PART, TO  
WARRANTY DISCLAIMERS AND/OR  
WITHOUT LIMITING THE FOREGOING,  
NEXTEL’S SOLE LIABILITY FOR SERVICE  
DISRUPTION, WHETHER CAUSED BY THE  
NEGLIGENCE OF NEXTEL OR OTHERWISE, IS  
LIMITED TO A CREDIT ALLOWANCE OF NOT  
MORE THAN THE PROPORTIONATE CHARGE  
TO CUSTOMER FOR THE PERIOD OF SERVICE  
DISRUPTION. EXCEPT AS OTHERWISE SET  
FORTH IN THE PRECEDING SENTENCE, IN NO  
EVENT SHALL NEXTEL BE LIABLE FOR  
LIMITATIONS OF REMEDIES FOR BREACH;  
AND THEREFORE, TO THE EXTENT THAT THE  
DISCLAIMER SET FORTH IN SECTION 13 AND  
THE LIMITATION OF REMEDIES IN SECTION 14  
ARE NOT PERMITTED BY APPLICABLE LAW,  
THEY WILL NOT APPLY TO CUSTOMER OR  
SHALL ONLY APPLY TO THE EXTENT  
PERMITTED BY SUCH APPLICABLE LAW.  
ACTUAL DAMAGES OR FOR CONSEQUENTIAL,  
INCIDENTAL, SPECIAL OR OTHER INDIRECT  
DAMAGES CAUSED BY ITS NEGLIGENCE OR  
OTHERWISE, NOR FOR ECONOMIC LOSS,  
PERSONAL INJURIES OR PROPERTY DAMAGE  
SUSTAINED BY CUSTOMER OR ANY THIRD  
PARTIES. IF CUSTOMER IS PROVIDED WITH A  
CREDIT ALLOWANCE UNDER THIS SECTION,  
NEXTEL SHALL BE SUBROGATED TO ANY AND  
ALL RIGHTS THAT CUSTOMER MAY HAVE  
AGAINST ANY THIRD PARTY AS A RESULT OF  
CUSTOMER’S LOSS OR EXPENSE, INCLUDING  
BUT NOT LIMITED TO, ANY RIGHT CUSTOMER  
15. INDEMNIFICATION - Customer shall  
indemnify, defend, and hold Nextel harmless from  
any violation by Customer of any applicable law or  
regulation. Customer will further indemnify Nextel  
for any claim or demand, including reasonable  
attorneys’ fees, made by any third party due to or  
arising out of: (1) information or Content that  
Customer submits, posts, transmits or makes  
available through the Service; (2) Customer’s use  
of the Service or Equipment; (3) Customer’s  
connection to the Service or Equipment; (4)  
Customer’s violation of this Agreement; or (5)  
Customer’s violation of any rights of a third party.  
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Nextel® Terms and Conditions of Service  
16. DISPUTE RESOLUTION - THIS SECTION  
PROVIDES FOR THE RESOLUTION OF MOST  
DISPUTES OR CLAIMS THROUGH  
ARBITRATION INSTEAD OF COURT TRIALS  
AND CLASS ACTIONS. CUSTOMER SHOULD  
READ THIS SECTION CAREFULLY;  
PARTY INDICATING ITS INTENT TO  
ARBITRATE, WHICH NOTICE SHALL INCLUDE:  
(1) A DESCRIPTION OF THE FACTS; (2) A  
DESCRIPTION OF THE NATURE OF THE  
CLAIM; AND (3) THE RELIEF SOUGHT ("NOTICE  
TO ARBITRATE"). SEND NOTICE TO  
ARBITRATION IS FINAL, BINDING AND  
SUBJECT TO ONLY VERY LIMITED REVIEW BY  
A COURT. THIS SECTION GOVERNING  
DISPUTES SHALL SURVIVE TERMINATION OF  
THIS AGREEMENT.  
ARBITRATE TO: NEXTEL GENERAL COUNSEL,  
ARBITRATION OFFICE, 2001 EDMUND HALLEY  
DRIVE, RESTON, VIRGINIA 20191. BOTH  
PARTIES AGREE TO MAKE REASONABLE  
ATTEMPTS TO RESOLVE ANY SUCH DISPUTE;  
HOWEVER, IF THE PARTIES CANNOT  
RESOLVE THE DISPUTE WITHIN FORTY-FIVE  
(45) DAYS OF RECEIPT OF NOTICE TO  
ARBITRATE, THEN AN ARBITRATION CLAIM  
MAY COMMENCE. ANY ARBITRATION  
INITIATED UNDER THIS AGREEMENT SHALL  
BE ADMINISTERED BY THE AMERICAN  
ARBITRATION ASSOCIATION (“AAA”) IN  
ACCORDANCE WITH ITS WIRELESS INDUSTRY  
ARBITRATION RULES (AND THE AAA  
Mandatory Arbitration - CUSTOMER AND  
NEXTEL AGREE TO ARBITRATE ANY CLAIM,  
CONTROVERSY OR DISPUTE ARISING UNDER  
OR RELATED TO THIS AGREEMENT OR ANY  
EQUIPMENT USED IN CONNECTION WITH THE  
SERVICE (OR ANY PRIOR ORAL OR WRITTEN  
AGREEMENT FOR WIRELESS SERVICE WITH  
NEXTEL) EXCEPT THAT CUSTOMER OR  
NEXTEL MAY BRING AN INDIVIDUAL ACTION IN  
SMALL CLAIMS COURT. CUSTOMER AND  
NEXTEL ACKNOWLEDGE THAT THIS  
AGREEMENT EVIDENCES A TRANSACTION IN  
INTERSTATE COMMERCE AND THAT THE  
FEDERAL ARBITRATION ACT SHALL GOVERN  
THE INTERPRETATION AND ENFORCEMENT  
OF THIS ARBITRATION PROVISION. TO  
SUPPLEMENTAL PROCEDURES FOR  
CONSUMER RELATED DISPUTES AS THEY  
MAY BE APPLICABLE), AS MODIFIED BY THIS  
AGREEMENT. INFORMATION CONCERNING  
THE AAA, ITS WIRELESS INDUSTRY  
ARBITRATION RULES AND OTHER  
INITIATE ARBITRATION, CUSTOMER OR  
NEXTEL MUST FIRST SEND A WRITTEN  
NOTICE, VIA CERTIFIED MAIL, TO THE OTHER  
112  
INFORMATION CONCERNING ARBITRATION  
PROCEDURES AND FEES CAN BE FOUND BY  
CALLING THE AAA AT 1-800-778-7879 OR  
VISITING ITS WEBSITE AT http://www.adr.org.  
UNLESS THE CUSTOMER AND NEXTEL  
OTHERWISE AGREE, ANY ARBITRATION  
SHALL BE CONDUCTED IN THE COUNTY SEAT  
OF THE COUNTY IN WHICH CUSTOMER’S  
BILLING ADDRESS IS LOCATED. ALL  
ADMINISTRATIVE COSTS AND FEES OF  
ARBITRATION SHALL BE BORNE EQUALLY BY  
CUSTOMER AND NEXTEL, EXCEPT IF THE  
CLAIM IS LESS THAN $1000, CUSTOMER WILL  
BE OBLIGATED TO PAY ONLY $25. FOR  
CLAIMS OVER $1,000 BUT UNDER $75,000,  
CUSTOMER WILL BE REQUIRED TO PAY ITS  
SHARE OF ARBITRATION FEES, BUT NO MORE  
THAN THE EQUIVALENT COURT FILING FEE  
FOR A COURT ACTION FILED IN THE  
JURISDICTION WHERE CUSTOMER’S BILLING  
ADDRESS IS LOCATED. CUSTOMER AND  
NEXTEL SHALL EACH BEAR THE EXPENSES  
OF THEIR OWN COUNSEL, EXPERTS,  
WITNESSES AND THE PREPARATION AND  
PRESENTATION OF EVIDENCE IN  
CONNECTION WITH ANY ARBITRATION.  
ANY ARBITRATION SHALL BE CONDUCTED BY  
A SINGLE NEUTRAL ARBITRATOR. CUSTOMER  
AND NEXTEL SHALL COOPERATE IN GOOD  
FAITH TO SELECT THE ARBITRATOR WITHIN  
THIRTY (30) CALENDAR DAYS OF THE  
COMMENCEMENT OF ANY ARBITRATION  
PROCEEDING. IF CUSTOMER AND NEXTEL  
CANNOT AGREE UPON A NEUTRAL  
ARBITRATOR WITHIN THE THIRTY DAY  
PERIOD, THEN EITHER PARTY MAY REQUEST  
THAT THE AAA APPOINT, IN ITS SOLE  
DISCRETION, A NEUTRAL ARBITRATOR.  
CUSTOMER AND NEXTEL FURTHER AGREE  
THAT NO ARBITRATOR SHALL HAVE THE  
AUTHORITY TO AWARD ANY RELIEF OR  
REMEDY IN EXCESS OF OR CONTRARY TO  
WHAT IS PROVIDED IN THIS AGREEMENT,  
EXCEPT WHERE SUCH PROVISION IS NOT  
PERMITTED UNDER APPLICABLE LAW. THE  
ARBITRATOR’S DECISION AND AWARD SHALL  
BE FINAL AND BINDING, AND JUDGMENT ON  
THE AWARD RENDERED BY THE ARBITRATOR  
MAY BE ENTERED IN ANY COURT HAVING  
JURISDICTION. THE LAW THAT IS APPLIED  
TO THIS AGREEMENT ALSO SHALL BE  
Waiver of Jury Trial and Class Actions - BY  
ENTERING INTO THIS AGREEMENT,  
CUSTOMER AND NEXTEL ACKNOWLEDGE  
AND AGREE TO WAIVE CERTAIN RIGHTS TO  
LITIGATE DISPUTES IN COURT, TO RECEIVE A  
JURY TRIAL OR TO PARTICIPATE AS A  
PLAINTIFF OR AS A CLASS MEMBER IN ANY  
CLAIM ON A CLASS OR CONSOLIDATED BASIS  
APPLIED IN ANY ARBITRATION PROCEEDING.  
113  
Nextel® Terms and Conditions of Service  
OR IN A REPRESENTATIVE CAPACITY.  
CUSTOMER AND NEXTEL BOTH AGREE THAT  
ANY ARBITRATION WILL BE CONDUCTED ON  
AN INDIVIDUAL AND NOT ON A  
without Nextel’s prior written consent. Nextel may  
assign all or any part of this Agreement to any  
successor or any other entity capable of  
performing Nextel’s obligations under this  
Agreement without obtaining Customer’s consent  
or providing notice to Customer. Nextel shall be  
released from all liability upon assignment of this  
Agreement. Customer shall continue to be bound  
by the terms of this Agreement following  
assignment.  
CONSOLIDATED, CLASS-WIDE OR  
REPRESENTATIVE BASIS AND THAT IF  
ARBITRATION IS NOT CONDUCTED ON AN  
INDIVIDUAL BASIS, THIS SECTION 16 SHALL  
BE DEEMED NULL AND VOID. THE  
ARBITRATOR MAY AWARD INJUNCTIVE  
RELIEF ONLY IN FAVOR OF THE INDIVIDUAL  
PARTY SEEKING RELIEF AND ONLY TO THE  
EXTENT NECESSARY TO PROVIDE RELIEF  
WARRANTED BY THAT PARTY’S INDIVIDUAL  
CLAIM. IF FOR ANY REASON THE  
Nextel Associates – Nextel’s subsidiaries, affiliates  
and certain third party service providers (the  
“Nextel Associates”) may provide wireless  
communication services in support of Nextel from  
time to time. All rights and protections afforded to  
Nextel by this Agreement are also afforded to the  
Nextel Associates.  
ARBITRATION CLAUSE SET FORTH IN THIS  
AGREEMENT IS DEEMED INAPPLICABLE OR  
INVALID, OR TO THE EXTENT THE  
ARBITRATION CLAUSE ALLOWS FOR  
Notice – Notice to Customer shall be considered  
delivered if sent by U.S. Mail addressed to the  
most current address on file for Customer  
(effective three (3) days following deposit in U.S.  
Mail) or by electronic means such as email or text  
messaging (effective immediately upon  
transmission). Written notice to Nextel must be  
sufficient to identify Customer and the Service and  
shall be considered delivered when directed to  
Nextel Customer Care department and received by  
Nextel. Oral and electronic notice to Nextel shall be  
LITIGATION OF DISPUTES IN COURT,  
CUSTOMER AND NEXTEL BOTH WAIVE, TO  
THE FULLEST EXTENT ALLOWED BY LAW,  
ANY RIGHT TO PURSUE OR PARTICIPATE AS  
A PLAINTIFF OR AS A CLASS MEMBER IN ANY  
CLAIM ON A CLASS OR CONSOLIDATED BASIS  
OR IN A REPRESENTATIVE CAPACITY.  
17. MISCELLANEOUS - Assignment - Customer  
may not assign all or any part of this Agreement  
(including any of its rights and duties under the  
Agreement) or sell or lease the Service to others  
114  
considered delivered on the date reflected in  
Nextel’s records. To ensure receipt of notice,  
Customer shall notify Nextel of any changes in  
Customer’s email or mailing address.  
(including, but not limited to, a waiver of Nextel’s  
right to written notice under the Agreement), Nextel  
shall retain the right to enforce such right or  
remedy at a later time.  
Limitation on Third Party Beneficiaries - This  
Agreement is not for the benefit of any third party  
other than the Nextel Associates.  
Governing Law - The laws of the state associated  
with the area code assigned to Customer’s  
Number will govern this Agreement, without regard  
to the conflict of laws rules of that state. This  
Agreement is also subject to applicable federal  
laws and federal or state regulations or tariffs  
Entire Agreement - This Agreement and the  
policies to which it refers (e.g., return policy, Plan  
Information, and Payment Forms, to the extent  
such documentation may be applicable), form the  
entire Agreement between Customer and Nextel.  
There are no oral or written agreements between  
Customer and Nextel other than as set forth in this  
Agreement. If Customer is a business, Nextel shall  
not be bound by the terms and conditions included  
in Customer’s purchase orders or elsewhere,  
unless expressly agreed to in writing by a duly  
authorized officer of Nextel. If any provision of this  
Agreement is found to be illegal or otherwise  
invalid, the remainder of this Agreement will remain  
enforceable. If, at any time, Nextel fails to enforce  
any right or remedy under this Agreement  
115  
United States Federal Communications  
Commission, Code of Federal Regulations; 47  
CFR part 2 sub-part J.  
Safety and General  
Information  
IMPORTANT INFORMATION ON SAFE AND  
EFFICIENT OPERATION.  
American National Standards Institute (ANSI) /  
Institute of Electrical and Electronics Engineers  
(IEEE). C95. 1-1992.  
READ THIS INFORMATION BEFORE USING  
YOUR INTEGRATED MULTI-SERVICE  
PORTABLE RADIO.  
Institute of Electrical and Electronics Engineers  
(IEEE). C95. 1-1999 Edition.  
International Commission on Non-Ionizing  
Radiation Protection (ICNIRP) 1998.  
RF Operational  
Characteristics  
Your radio product contains a radio frequency  
transmitter to convey the information you wish to  
send as well as occasional automatic signals used  
to sustain connection to the wireless network, and  
a receiver which enables you to receive  
communication and connection information from  
the network.  
Ministry of Health (Canada). Safety Code 6.  
Limits of Human Exposure to Radiofrequency  
Electromagnetic Fields in the Frequency Range  
from 3 kHz to 300 GHz, 1999.  
Australian Communications Authority  
Radiocommunications (Electromagnetic  
Radiation - Human Exposure) Standard 2003.  
ANATEL, Brasil Regulatory Authority,  
Resolution 303 (July 2, 2002) "Regulation of the  
limitation of exposure to electrical, magnetic,  
and electromagnetic fields in the radio frequency  
range between 9 kHz and 300 GHz."  
"Attachment to Resolution 303 from July 2,  
2002."  
Portable Radio Product  
Operation and EME Exposure  
Your Motorola radio product is designed to comply  
with the following national and international  
standards and guidelines regarding exposure of  
human beings to radio frequency electromagnetic  
energy (EME):  
116  
         
Portable Radio Product Operation and EME Exposure  
To assure optimal radio product performance  
and make sure human exposure to radio  
frequency electromagnetic energy is within the  
guidelines set forth in the above standards,  
always adhere to the following procedures:  
When using your radio product as a  
traditional two-way radio, hold the  
radio product in a vertical position  
with the microphone one to two  
inches (2.5 to 5 cm) away from the  
lips.  
Phone Operation  
Body-worn operation  
When placing or receiving a phone call, hold your  
radio product as you would a wireline telephone.  
Speak directly into the microphone.  
To maintain compliance with FCC RF exposure  
guidelines, if you wear a radio product on your  
body when transmitting, always place the radio  
product in a Motorola approved clip, holder,  
holster, case or body harness for this product.  
Use of non-Motorola-approved accessories may  
exceed FCC RF exposure guidelines. If you do  
not use a Motorola approved body-worn  
accessory and are not using the radio product  
in the intended use positions along side the  
head in the phone mode or in front of the face  
in the two-way radio mode, then ensure the  
antenna and the radio product are kept the  
following minimum distances from the body  
when transmitting  
Two-way radio operation  
Your radio product has been designed and tested  
to comply with national and international standards  
and guidelines regarding human exposure to RF  
electromagnetic energy, when operated in the  
two-way mode (at the face, or at the abdomen  
when using an audio accessory) at usage factors  
of up to 50% talk/50% listen.  
Transmit no more than the rated duty factor of 50%  
of the time. To transmit (talk), push the push-to-talk  
(PTT) button. To receive calls, release the PTT  
button. Transmitting 50% of the time or less, is  
important because this radio generates  
measurable RF energy only when transmitting (in  
terms of measuring for standards compliance).  
Phone or Two-way radio mode: one inch (2.5  
cm)  
Data operation using any data feature with or  
without an accessory cable: one inch (2.5  
cm)  
117  
Safety and General Information  
Antenna Care  
Use only the supplied or an approved  
replacement antenna. Unauthorized antennas,  
modifications, or attachments could damage the  
radio product and may violate FCC regulations.  
DO NOT hold the antenna when the radio  
product is “IN USE”. Holding the antenna affects  
call quality and may cause the radio product to  
operate at a higher power level than needed.  
Approved Accessories  
For a list of approved Motorola accessories call  
1-800-453-0920, or visit our website at  
www.motorola.com/iden.  
118  
Portable Radio Product Operation and EME Exposure  
ALL MODELS WITH FCC ID AZ489FT5822 MEET THE  
GOVERNMENT’S REQUIREMENTS FOR EXPOSURE  
TO RADIO WAVES.  
body) as required by the FCC for each model. The highest  
SAR value for this model phone when tested for use at the  
ear is 1.46 W/kg and when tested on the body, as  
described in this user guide, is 1.16 W/kg during packet  
data transmission. (Body-worn measurements differ  
among phone models, depending upon available  
accessories and FCC requirements.)2  
Your wireless phone is a radio transmitter and receiver. It  
is designed and manufactured not to exceed the emission  
limits for exposure to radiofrequency (RF) energy set by  
the Federal Communications Commission of the U.S.  
Government. These limits are part of comprehensive  
guidelines and establish permitted levels of RF energy for  
the general population. The guidelines are based on  
standards that were developed by independent scientific  
organizations through periodic and thorough evaluation of  
scientific studies. The standards include a substantial  
safety margin designed to assure the safety of all persons,  
regardless of age and health.  
While there may be differences between the SAR levels of  
various phones and at various positions, they all meet the  
government requirement for safe exposure.  
The FCC has granted an Equipment Authorization for this  
model phone with all reported SAR levels evaluated as in  
compliance with the FCC RF exposure guidelines. SAR  
information on this model phone is on file with the FCC  
and can be found under the Display Grant section of  
http://www.fcc.gov/oet/fccid after searching on FCC ID  
AZ489FT5822.  
The exposure standard for wireless mobile phones  
employs a unit of measurement known as the Specific  
Absorption Rate, or SAR. The SAR limit set by the FCC is  
Additional information on Specific Absorption Rates (SAR)  
can be found on the Cellular Telecommunications Industry  
Association (CTIA) web-site at http://www.wow-com.com.  
1
1.6W/kg. Tests for SAR are conducted using standard  
operating positions reviewed by the FCC with the phone  
transmitting at its highest certified power level in all tested  
frequency bands. Although the SAR is determined at the  
highest certified power level, the actual SAR level of the  
phone while operating can be well below the maximum  
value. This is because the phone is designed to operate at  
multiple power levels so as to use only the power required  
to reach the network. In general, the closer you are to a  
wireless base station antenna, the lower the power output.  
1 In the United States and Canada, the SAR limit for  
mobile phones used by the public is 1.6 watts/kg (W/kg)  
averaged over one gram of tissue. The standard  
incorporates a substantial margin of safety to give  
additional protection for the public and to account for any  
variations in measurements.  
Before a phone model is available for sale to the public, it  
must be tested and certified to the FCC that is does not  
exceed the limit established by the government-adopted  
requirement for safe exposure. The tests are performed in  
positions and locations (e.g., at the ear and worn on the  
2
The SAR information reported to the FCC includes the  
FCC-accepted Motorola testing protocol, assessment  
procedure, and measurement uncertainty range for this  
product.  
119  
Safety and General Information  
Electro Magnetic  
Interference/Compatibility  
Medical Devices  
Pacemakers  
Note: Nearly every electronic device is  
susceptible to electromagnetic  
interference (EMI) if inadequately  
shielded, designed or otherwise  
configured for electromagnetic  
compatibility.  
The Advanced Medical Technology Association  
(AdvaMed) recommends that a minimum  
separation of 6 inches (15 cm) be maintained  
between a handheld wireless radio product and a  
pacemaker. These recommendations are  
consistent with those of the U.S. Food and Drug  
Administration.  
Facilities  
Persons with pacemakers should:  
To avoid electromagnetic interference and/or  
compatibility conflicts, turn off your radio product in  
any facility where posted notices instruct you to do  
so. Hospitals or health care facilities may be using  
equipment that is sensitive to external RF energy.  
ALWAYS keep the radio product more than 6  
inches (15 cm) from their pacemaker when the  
radio product is turned ON.  
Not carry the radio product in a breast pocket.  
Use the ear opposite the pacemaker to minimize  
the potential for interference.  
Aircraft  
When instructed to do so, turn off your radio  
product when on board an aircraft. Any use of a  
radio product must be in accordance with  
Turn the radio product OFF immediately if you  
have any reason to suspect that interference is  
taking place.  
applicable regulations per airline crew instructions.  
Hearing Aids  
Some digital wireless radio products may interfere  
with some hearing aids. In the event of such  
interference, you may want to consult your hearing  
aid manufacturer to discuss alternatives.  
120  
       
Operational Warnings  
Other Medical Devices  
Operational Warnings  
If you use any other personal medical device,  
consult the manufacturer of your device to  
determine if it is adequately shielded from RF  
energy. Your physician may be able to assist you  
in obtaining this information.  
!
For Vehicles with an Air  
Bag  
Do not place a portable radio product in the area  
over the air bag or in the air bag deployment area.  
Air bags inflate with great force. If a portable radio  
is placed in the air bag deployment area and the air  
bag inflates, the radio product may be propelled  
with great force and cause serious injury to  
occupants of the vehicle.  
Use While Driving  
Check the laws and regulations on the use of radio  
products in the area where you drive. Always obey  
them.  
When using the radio product while driving, please:  
Potentially Explosive Atmospheres  
Give full attention to driving and to the road.  
Use hands-free operation, if available.  
Pull off the road and park before making or  
answering a call if driving conditions so require.  
Turn off your radio product prior to entering any  
area with a potentially explosive atmosphere,  
unless it is a radio product type especially qualified  
for use in such areas as “Intrinsically Safe” (for  
example, Factory Mutual, CSA, or UL approved).  
Do not remove, install, or charge batteries in such  
areas. Sparks in a potentially explosive  
atmosphere can cause an explosion or fire  
resulting in bodily injury or even death.  
Note: The areas with potentially explosive  
atmospheres referred to above include  
fueling areas such as below decks on  
boats, fuel or chemical transfer or  
storage facilities, areas where the air  
contains chemicals or particles, such  
121  
 
Safety and General Information  
as grain, dust or metal powders, and  
Cleaning and Drying Considerations  
any other area where you would  
normally be advised to turn off your  
vehicle engine. Areas with potentially  
explosive atmospheres are often but  
not always posted.  
Using a leather carry case may help protect the  
surfaces and help prevent liquids (e.g., rain) from  
entering into the interior of the radio product. This  
product is not water proof, and exposing the unit to  
liquids may result in permanent damage to the unit.  
Blasting Caps and Areas  
If your radio product interior gets wet, then do not  
try to accelerate drying with the use of an oven or a  
dryer as this will damage the radio product and  
void the warranty. Instead, do the following:  
To avoid possible interference with blasting  
operations, turn off your radio product when you  
are near electrical blasting caps, in a blasting area,  
or in areas posted: “Turn off two-way radio”. Obey  
all signs and instructions.  
1 Immediately power off the radio product.  
2 Remove Battery and SIM card (if so equipped)  
from radio product.  
Operational Cautions  
3 Shake excess liquid from radio product.  
!
4 Place the radio product and battery in an area  
that is at room temperature and has good air  
flow.  
5 Let the radio product, battery, and SIM card dry  
for 72 hours before reconnecting the battery  
and/or powering on the radio product.  
Batteries  
All batteries can cause property damage and/or  
bodily injury, such as burns if a conductive material  
such as jewelry, keys, or beaded chains touches  
exposed terminals. The conductive material may  
complete an electrical circuit (short circuit) and  
become quite hot. Exercise care in handling any  
charged battery, particularly when placing it inside  
a pocket, purse, or other container with metal  
objects. To reduce the risk of injury, batteries  
should not be exposed to fire, disassembled, or  
crushed.  
If the radio product does not work after following  
the steps listed above, contact your dealer for  
servicing information.  
122  
   
Accessory Safety Information  
Clean the external surfaces of the radio product  
with a damp cloth, using a mild solution of  
dishwashing detergent and water. Some  
household cleaners may contain chemicals that  
could seriously damage the radio product. Avoid  
the use of any petroleum-based solvent cleaners.  
Also, avoid applying liquids directly on the radio  
product.  
To reduce the risk of damage to the cord or plug,  
pull by the plug rather than the cord when you  
disconnect the battery charger from the power  
source outlet.  
Do not operate any battery charger with a  
damaged cord or plug — replace them  
immediately.  
Battery chargers may become warm during  
operation, but not hot. If it becomes hot to the  
touch, unplug it from the power outlet  
immediately and discontinue its use.  
Accessory Safety Information  
Important: Save these accessory safety  
instructions.  
Use of a non-recommended attachment to a  
battery charger may result in a risk of fire,  
electric shock, or injury to persons.  
Make sure the battery charger power cord is  
located so that it will not be stepped on, tripped  
over, or subjected to damage or stress.  
Before using any battery or battery charger, read  
all the instructions for and cautionary markings  
on (1) the battery, (2) the battery charger, which  
may include a separate wall-mounted power  
supply or transformer, and (3) the radio product  
using the battery.  
An extension cord should not be used with any  
battery charger unless absolutely necessary.  
Use of an improper extension cord could result  
in a risk of fire and electric shock. If an extension  
cord must be used, make sure that:  
Do not expose any battery charger to water,  
rain, or snow as they are designed for indoor or  
in-vehicle use only.  
Warning: To reduce the risk of injury,  
charge only the rechargeable  
The pins on the plug of the extension cord are  
the same number, size, and shape as those  
on the plug of the charger.  
The extension cord is properly wired and in  
good electrical condition.  
batteries described in “Battery” on  
!
page 3. Other types of batteries may  
burst, causing personal injury and  
damage.  
123  
   
Safety and General Information  
The cord size is 18AWG for lengths up to 100  
feet and 16AWG for lengths up to 150 feet.  
Do not operate any battery charger if it has  
received a sharp blow, has been dropped, or  
has been damaged in any way; take it to a  
qualified service technician.  
Do not disassemble a battery charger; take it to  
a qualified service technician when service or  
repair is required. Incorrect reassembly may  
result in a risk of electric shock or fire.  
Maximum ambient temperature around the  
power supply or transformer of any battery  
charger should not exceed 40°C (104°F).  
The output power from the power supply or  
transformer must not exceed the rating given on  
the Desktop Dual-Pocket Charger.  
The disconnection from the line voltage is made  
by unplugging the power supply from the AC  
receptacle.  
To reduce risk of electric shock, unplug any  
battery charger from the outlet before attempting  
any maintenance or cleaning.  
For optimum charging performance, turn off the  
radio product while charging it in any battery  
charger.  
124  
MOTOROLA LIMITED  
WARRANTY  
PRODUCTS  
COVERED  
LENGTH OF  
COVERAGE  
Note: FOR IDEN SUBSCRIBER PRODUCTS,  
ACCESSORIES AND SOFTWARE  
PURCHASED IN THE UNITED STATES  
OR CANADA  
Products as defined  
above.  
One (1) year from the  
date of purchase by the  
first consumer  
purchaser of the  
product.  
What Does this Warranty Cover?  
Subject to the exclusions contained below,  
Motorola, Inc. warrants its Motorola iDEN Digital  
Mobile and Portable Handsets ("Products"),  
Motorola-branded or certified accessories sold for  
use with these Products ("Accessories") and  
Motorola software contained on CD-Roms or other  
tangible media and sold for use with these  
Products ("Software") to be free from defects in  
materials and workmanship under normal  
consumer usage for the period(s) outlined below.  
This limited warranty is a consumer's exclusive  
remedy, and applies as follows to new  
Products, Accessories and Software  
Accessories as  
defined above.  
One (1) year from the  
date of purchase by the  
first consumer  
purchaser of the  
product.  
Products or  
The balance of the  
Accessories that are original warranty or  
Repaired or Replaced. for ninety (90) days  
from the date returned  
to the consumer,  
whichever is longer.  
Software as defined  
Ninety (90) days from  
purchased by consumers in the United States  
or Canada, which are accompanied by this  
written warranty:  
above. Applies only to the date of purchase.  
physical defects in the  
media that embodies  
the copy of the software  
(e.g. CD-ROM, or  
floppy disk).  
125  
 
MOTOROLA LIMITED WARRANTY  
What is not covered? (Exclusions)  
Use of Non-Motorola Products and  
Accessories. Defects or damage that result from  
the use of Non-Motorola branded or certified  
Products, Accessories, Software or other  
peripheral equipment are excluded from coverage.  
Normal Wear and Tear. Periodic maintenance,  
repair and replacement of parts due to normal wear  
and tear are excluded from coverage.  
Ornamental Decorations. Ornamental  
decorations such as emblems, graphics,  
rhinestones, jewels, gemstones and their settings,  
and other decorative elements, are excluded from  
coverage.  
Unauthorized Service or Modification. Defects  
or damages resulting from service, testing,  
adjustment, installation, maintenance, alteration,  
including without limitation, software changes, or  
modification in any way by someone other than  
Motorola, or its authorized service centers, are  
excluded from coverage.  
Batteries. Only batteries whose fully charged  
capacity falls below 80% of their rated capacity and  
batteries that leak are covered by this limited  
warranty.  
Altered Products. Products or Accessories with  
(a) serial numbers or date tags that have been  
removed, altered or obliterated; (b) broken seals or  
that show evidence of tampering; (c) mismatched  
board serial numbers; or (d) nonconforming or  
non-Motorola housings, antennas, or parts, are  
excluded from coverage.  
Abuse & Misuse. Defects or damage that result  
from: (a) improper operation, storage, misuse or  
abuse, accident or neglect, such as physical  
damage (cracks, scratches, etc.) to the surface of  
the product resulting from misuse; (b) contact with  
liquid, water, rain, extreme humidity or heavy  
perspiration, sand, dirt or the like, extreme heat, or  
food; (c) use of the Products or Accessories for  
commercial purposes or subjecting the Product or  
Accessory to abnormal usage or conditions; or (d)  
other acts which are not the fault of Motorola, are  
excluded from coverage.  
Communication Services. Defects, damages, or  
the failure of Products, Accessories or Software  
due to any communication service or signal you  
may subscribe to or use with the Products,  
Accessories or Software is excluded from  
coverage.  
126  
Software Embodied in Physical Media. No  
warranty is made that the software will meet your  
requirements or will work in combination with any  
hardware or software applications provided by third  
parties, that the operation of the software products  
will be uninterrupted or error free, or that all defects  
in the software products will be corrected.  
How to Obtain Warranty Service or Other  
Information? To obtain service or information,  
please call:  
Motorola iDEN Customer Services  
1-800-453-0920 or 954-723-4910  
TTY-877-483-2840  
Software NOT Embodied in Physical Media.  
Software that is not embodied in physical media  
(e.g. software that is downloaded from the  
Or visit us online at  
http://www.motorola.com/iden/support  
You will receive instructions on how to ship the  
Products, Accessories or Software, at your  
expense, to a Motorola Authorized Repair Center.  
To obtain service, you must include: (a) a copy of  
your receipt, bill of sale or other comparable proof  
of purchase; (b) a written description of the  
problem; (c) the name of your service provider, if  
applicable; (d) the name and location of the  
installation facility (if applicable) and, most  
importantly; (e) your address and telephone  
number.  
internet), is provided "as is" and without warranty.  
Who is covered? This warranty extends only to  
the first consumer purchaser, and is not  
transferable.  
What will Motorola Do? Motorola, at its option,  
will at no charge repair, replace or refund the  
purchase price of any Products, Accessories or  
Software that does not conform to this warranty.  
We may use functionally equivalent  
reconditioned/refurbished/pre-owned or new  
Products, Accessories or parts. No data, software  
or applications added to your Product, Accessory  
or Software, including but not limited to personal  
contacts, games and ringer tones, will be  
reinstalled. To avoid losing such data, software  
and applications please create a back up prior to  
requesting service.  
What Other Limitations Are There? ANY  
IMPLIED WARRANTIES, INCLUDING WITHOUT  
LIMITATION THE IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE, SHALL BE LIMITED  
TO THE DURATION OF THIS LIMITED  
WARRANTY, OTHERWISE THE REPAIR,  
REPLACEMENT, OR REFUND AS PROVIDED  
UNDER THIS EXPRESS LIMITED WARRANTY IS  
127  
MOTOROLA LIMITED WARRANTY  
THE EXCLUSIVE REMEDY OF THE  
Laws in the United States and other countries  
preserve for Motorola certain exclusive rights for  
copyrighted Motorola software such as the  
exclusive rights to reproduce and distribute copies  
of the Motorola software. Motorola software may  
only be copied into, used in, and redistributed with,  
the Products associated with such Motorola  
software. No other use, including without limitation  
disassembly of such Motorola software or exercise  
of the exclusive rights reserved for Motorola, is  
permitted.  
CONSUMER, AND IS PROVIDED IN LIEU OF  
ALL OTHER WARRANTIES, EXPRESS OF  
IMPLIED. IN NO EVENT SHALL MOTOROLA BE  
LIABLE, WHETHER IN CONTRACT OR TORT  
(INCLUDING NEGLIGENCE) FOR DAMAGES IN  
EXCESS OF THE PURCHASE PRICE OF THE  
PRODUCT, ACCESSORY OR SOFTWARE, OR  
FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR  
CONSEQUENTIAL DAMAGES OF ANY KIND, OR  
LOSS OF REVENUE OR PROFITS, LOSS OF  
BUSINESS, LOSS OF INFORMATION OR DATA,  
SOFTWARE OR APPLICATIONS OR OTHER  
FINANCIAL LOSS ARISING OUT OF OR IN  
CONNECTION WITH THE ABILITY OR INABILITY  
TO USE THE PRODUCTS, ACCESSORIES OR  
SOFTWARE TO THE FULL EXTENT THESE  
DAMAGES MAY BE DISCLAIMED BY LAW.  
Some states and jurisdictions do not allow the  
limitation or exclusion of incidental or  
consequential damages, or limitation on the  
length of an implied warranty, so the above  
limitations or exclusions may not apply to you.  
This warranty gives you specific legal rights,  
and you may also have other rights that vary  
from state to state or from one jurisdiction to  
another.  
128  
Software Copyright Notice  
Patent and Trademark  
Information  
The Motorola products described in this manual  
may include copyrighted Motorola and third party  
software stored in semiconductor memories or  
other media. Laws in the United States and other  
countries preserve for Motorola and third party  
software providers certain exclusive rights for  
copyrighted software, such as the exclusive rights  
to distribute or reproduce the copyrighted software.  
Accordingly, any copyrighted software contained in  
the Motorola products may not be modified,  
reverse-engineered, distributed, or reproduced in  
any manner to the extent allowed by law.  
Furthermore, the purchase of the Motorola  
products shall not be deemed to grant either  
directly or by implication, estoppel, or otherwise,  
any license under the copyrights, patents, or patent  
applications of Motorola or any third party software  
provider, except for the normal, non-exclusive,  
royalty-free license to use that arises by operation  
of law in the sale of a product.  
©2005 Nextel Communications, Inc. NEXTEL®, the  
NEXTEL logo®, NEXTEL. Done.TM, DIRECT  
CONNECT®, GROUP CONNECTTM and NEXTEL  
WORLDWIDE® are service marks, trademarks,  
and/or registered trademarks owned by Nextel  
Communications, Inc.  
MOTOROLA, the Stylized M Logo and all other  
trademarks indicated as such herein are  
trademarks of Motorola, Inc. ® Reg. U.S. Pat. &  
Tm. Off. © 2005 Motorola, Inc. All rights reserved.  
Microsoft and Microsoft Internet Explorer are  
registered trademarks of Microsoft Corporation.  
T9 is a trademark owned by Tegic  
Communications.  
T9® Text Input Patent and Trademark Information  
This product is covered by U.S. Pat. 5,818,437,  
U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and other  
patents pending.  
All other product names or services mentioned in  
this manual are the property of their respective  
trademark owners.  
129  
   
sending 26  
sorting 27  
viewing 26  
international 45  
making 20, 47  
on hold 44  
phone calls 20  
receiving 20, 47  
redialing 23, 86  
remote PTT 89  
Speed Dial 23  
TTY, see TTY calls  
Turbo Dial 23  
Index  
Numerics  
Call forwarding  
all calls 40  
missed calls 41  
off 41  
Call Hold 44  
Call Timers 48  
Call Waiting 43  
off 43  
3-way calling 44  
A
Accessories 16  
safety 123  
Alpha mode 30  
Antenna 16  
Circuit data 49  
Clock 86  
B
Calls  
Backlight 86  
3-way 44  
Contacts 22, 33  
capacity 38  
Battery  
answering automatically 86  
answering with any key 86  
Direct Connect 20, 23, 87  
emergency 24  
ending 21  
from Contacts 22  
from memo 39  
from Recent calls 22  
from SMS messages 70  
Group Connect 87  
icons 21  
care 5  
charging 3  
door 2  
creating entries 35  
deleting 37  
editing entries 36  
icons 33  
International numbers 38  
searching 34  
showing all entries 35  
inserting 3  
safety 122  
Baud rate 88  
C
Call alerts 26  
deleting 27  
receiving 26  
responding 26, 27  
showing only Direct Connect  
35  
SIM card 33  
130  
 
storing fast 36  
screen 8  
Headset 89  
storing from idle screen 37  
storing from Memo 36, 39  
storing from recent calls 28,  
36  
type 28, 33  
viewing 34  
E
I
Email 33, 36, 49  
Emergency calls 24  
End key 1  
Icons  
calls 21  
Contacts 33  
main menu 9  
Recent calls 28  
status 11  
F
Faxes  
Customer Care 90  
receiving 49  
sending 49  
D
text entry 30  
DC/GC Options 87  
Idle screen 8  
G
see also Direct Connect calls,  
Group Connect calls, and  
call alerts  
storing to Contacts 37  
International numbers 45  
calling 45  
GPS Enabled 76  
almanac data 81  
best results 79  
Dialing codes  
storing 38  
non-emergency numbers 51  
telecommunications relay  
service 51  
emergency calls 24, 77  
map software 82  
privacy options 81  
security 82  
J
Joining a Talkgroup 46  
Direct Connect  
see also Calls  
One Touch 23  
One Touch, setting 45  
Display  
K
viewing location 78  
GPS PIN 88  
GPS, see GPS Enabled  
Group Connect Calls 46  
Keypad 1  
locking 15, 87  
L
Language 86  
Lists, see menus  
backlight 86  
contrast 86  
H
Handset, see phone  
options 9  
131  
Index  
messages, Two-Way  
Pauses  
dialing 45  
M
messages, and Net alerts  
Making 49  
Making Group Connect Calls 47  
Memo 39  
receiving 58  
Mute 24  
storing 38  
Phone 1, 8  
active line 86  
locking 87  
modem 48  
off 5  
on 5  
setting up 2  
PUK code 13  
calling from 39  
creating 39  
editing 39  
storing to Contacts 36, 39  
viewing 39  
N
Navigation key 1  
Net alerts 70  
deleting 71  
message center 71  
receiving 70  
Memory  
ring tones 56  
Nextel  
Menu key 1, 9  
Menus 9  
Customer Care 90  
Terms and conditions 94  
Wireless Data Services 73  
Nextel Voice Mail 61  
Non-emergency numbers 51  
Numeric mode 32  
R
Radio frequency 116  
Receiving Group Connect 47  
Recent calls 22, 28  
deleting 29  
context-sensitive 1, 9  
main menu 9  
Message center 58, 60  
see also messages  
net alerts 71  
SMS messages 69  
voice mail 60  
Message notifications 58  
setting options 58  
Messages 57  
display time 88  
icons 28  
storing to Contacts 28, 36  
viewing 28  
P
Packet data 49  
Password  
voice mail 62  
Passwords 88  
Patent information 129  
Redialing 23, 86  
Ring tones 33, 54  
deleting 56  
see also voice mail, SMS  
downloading 56  
132  
memory 56  
off 54  
setting 54  
setting in Contacts 35, 55  
vibrate 54  
Contacts 33  
inserting 14  
removing 15  
Text display area 8, 21  
Text entry 30  
Alpha mode 30  
database 30, 31  
icons 30  
SIM PIN 12, 87  
changing 13  
viewing assigned 55  
Ringer 85  
requirement 12  
unblocking 13  
SMS messages 69  
calling from 70  
message center 69  
receiving 69  
Speakerphone 23  
Speed Dial 23, 34, 36  
Status messages 92  
Symbols mode 32  
mode 30  
Numeric mode 32  
Symbols mode 32  
Word mode 30  
Trademark information 129  
TTY calls 49  
see also Ring tones  
off 85  
S
Safety 116  
baud rate 50  
making 49  
mode 50  
on 50  
accessory 123  
battery 122  
electromagnetic interference  
120  
TTY devices 51  
Turbo Dial 23  
Two-Way messages 70  
receiving 70  
medical devices 120  
radio frequency 116  
Security 87  
Send key 1  
Service, activating 6  
Setting Up More Talkgroups 47  
Settings 86  
resetting 88  
SIM card 2, 12, 14  
T
T9 Text Input, see text entry  
Talkgroups 87  
TDD/TTY devices 51  
Telecommunications relay  
service 51  
Terms and conditions 94  
Text and numeric messages  
see SMS messages  
sending 71  
V
Voice mail 60  
changing password 62  
greetings 63  
133  
Index  
group lists 66  
text messaging 73  
web service 73  
Word mode 30  
message forwarding 67  
playing messages 61  
receiving 60  
sending calls to 21  
setting up 7, 61  
Voice name 34  
Volume, setting 85, 87  
W
Waits  
dialing 45  
storing 38  
Wireless data plan  
availability 73  
Wireless data services 73  
accessing 74  
address book 73  
demos 75  
downloads 73  
guides 75  
instant messaging 73  
mobile email 73  
navigating 74  
ordering plan 73  
134  

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