Lexmark T64x User Manual

multipurpose feeder.  
Clearing jams  
Lexmark™ T64x  
Clearing Jams  
Guide  
Understanding jam messages  
Message  
What to do*  
200 and 201  
Open the top front cover, remove  
the print cartridge, and remove the  
jam.  
Paper jams  
Avoiding jams  
The following hints can help you avoid jams:  
202 Paper Jam Open the rear door on the printer,  
Open Rear  
Door  
and remove the jam.  
Use only recommended print media.  
Do not overload the print media sources. Make  
sure the stack height does not exceed the  
maximum height indicated by the stack line on  
the labels in the sources.  
2 Push the release latch, and open the top front  
cover.  
23x Paper Jam  
Check Duplex  
Remove the duplex tray from the  
duplex unit, raise duplex deflector,  
and remove the jam. Open rear  
duplex door, and remove the jam.  
Do not load wrinkled, creased, damp, or curled  
print media.  
24x Paper Jam  
Check Tray <x>  
Open each tray, and remove any  
jammed media.  
Flex, fan, and straighten print media before you  
load it. If jams do occur with print media, try  
feeding one sheet at a time through the  
multipurpose feeder.  
Do not use print media that you have cut or  
trimmed yourself.  
Do not mix print media sizes, weights, or types  
in the same print media source.  
Make sure the recommended print side is  
loaded in the source according to your simplex  
or duplex needs.  
250 Paper Jam Remove all media from the  
Check MP  
Feeder  
multipurpose feeder, flex and stack  
the media, reload the multipurpose  
feeder, and adjust the guide.  
260 Paper Jam Lift the envelope weight, remove all  
Check Env  
Feeder  
envelopes, flex and stack the  
envelopes, reload the envelope  
feeder, and adjust the guide.  
CAUTION: The inside of the printer may be hot.  
27x Paper Jam Open the output bin rear doors and  
Check Bin x then remove the jam.  
3 Lift and pull the print cartridge out of the printer.  
28x Paper Jam Open the finisher top cover and  
Check Finisher then remove the jam. Open the  
finisher rear door, then remove the  
jam.  
Keep print media stored in an acceptable  
environment.  
28x Staple Jam  
Open the stapler door, remove the  
staple holder, remove the staple  
sheet, clear the jam, reinsert the  
staples and staple holder, and then  
close the stapler door.  
Do not remove trays during a print job.  
Push all trays in firmly after loading them.  
Make sure the guides in the trays are properly  
positioned for the size of print media you have  
loaded. Make sure the guides are not placed  
too tightly against the stack of print media.  
* After clearing the jam, press  
printing.  
to resume  
Warning: Do not touch the photoconductor  
drum on the underside of the  
cartridge. Use the cartridge handle  
whenever you are holding the  
cartridge.  
200 and 201 Paper Jam Remove  
Cartridge  
1 Push the release latch, and lower the  
4 Place the print cartridge aside.  
the tray, remove the jam, and make sure the  
stack of print media is neat and aligned.  
1 Lift the envelope weight.  
2 Remove all envelopes.  
23x and 24x jams  
Paper jams in these areas can occur on the incline  
surface of a tray or across more than one tray. To  
clear these areas:  
5 Press  
.
250 Paper Jam Check MP Feeder  
1 Open the printer paper tray, and remove any  
1 Remove the paper from the multipurpose  
jammed media.  
feeder.  
1
2 Flex, fan, and restack the media, and place it  
into the multipurpose feeder.  
3 Load the print media.  
2
If the jammed envelope has entered the printer  
and cannot be pulled out, remove the envelope  
feeder.  
a Lift the envelope feeder up out of the printer,  
and then set it aside.  
b Remove the envelope from the printer.  
Note: If you cannot remove the envelope,  
the print cartridge will have to be  
removed. See 270 and 280 Paper  
jams for more information.  
2 Open the duplex tray.  
To remove the media, pull up.  
4 Slide the side guide toward the inside of the tray  
until it lightly rests against the edge of the  
media.  
c Reinstall the envelope feeder. Make sure it  
snaps into place.  
3 Flex and stack the envelopes.  
4 Load the envelope feeder.  
5 Press  
.
3 Open any optional trays beginning at the top,  
and remove any jammed media.  
260 Paper Jam Check Env Feeder  
The envelope feeder feeds envelopes from the  
bottom of the stack; the bottom envelope will be the  
one that is jammed.  
Pull the print media either up or down. If it does  
not pull easily one way, try the other way.  
5 Adjust the guide.  
4 If you have an optional 2000-sheet feeder, open  
the front door, press the elevator button to lower  
6 Lower the envelope weight.  
1 If the paper is exiting into the bin or finisher, pull  
1 Push the finisher rear door latches in toward the  
the media straight out, and press  
Otherwise, continue with step 2.  
.
center. The rear door will open and drop down.  
2 Push the output bin rear door latches in toward  
the center. The rear doors will open and drop  
down.  
1
2
7 Press  
.
270 and 280 Paper jams  
2 Remove the jammed media.  
Paper jams in this group have been divided into 27x  
and 28x groups. If you have an output expander,  
high-capacity output stacker, or the 5-bin mailbox,  
see 27x Paper Jam Check Bin x. If you have a  
finisher, see 28x Paper Jam Check Finisher.  
Note: If you only have one output option,  
27x Paper Jam Check Bin x  
you may only have one rear door.  
To clear a jam in the output expander, high-capacity  
output stacker, or the 5-bin mailbox:  
3 Remove the jammed media.  
4 Close the output bin rear doors, and make sure  
all doors are secure.  
3 Close the rear door, and make sure the door is  
5 Press  
.
secure.  
4 Lift the front edge of the finisher output bin  
28x Paper Jam Check Finisher  
To clear a jam in the finisher:  
cover until it locks into position.  
5 Remove the stack of print media.  
2 Remove the print media.  
5 Use the metal tab to lift the staple guard, and  
then pull out the sheet of staples.  
Discard the entire sheet.  
6 Remove any loose staples from the staple  
guard.  
7 Look through the clear covering on the bottom  
of the cartridge holder to make sure no staples  
are jammed in the entry throat.  
8 Press down on the staple guard until it snaps  
securely into place.  
6 Close the finisher output bin cover.  
7 Press  
.
3 Press the latch to open the stapler access door.  
Clearing staple jams  
1 Lift the front edge of the finisher output bin  
cover until it locks into position.  
9 Push the cartridge holder firmly into the stapler  
until the cartridge holder clicks into place.  
4 Firmly pull the colored tab to remove the staple  
cartridge holder from the stapler.  
10 Close the stapler access door.  
11 Close the finisher output bin cover.  

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