C520, C522, and C524
User’s Guide
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
© 2005 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550
June 2005
Contents
Chapter 1: Overview ........................................................................................................... 8
Basic models ...................................................................................................................................................8
Configured model ............................................................................................................................................9
Illustrations in this publication ..........................................................................................................................9
Chapter 2: Installing drivers for local printing ............................................................... 10
Windows ........................................................................................................................................................10
Using Windows Server 2003, Windows 2000, Windows XP, Windows 98 SE, Windows Me, or
Windows NT ....................................................................................................................................10
Using Windows 95 and Windows 98 (first edition) ..................................................................................11
Serial printing ..........................................................................................................................................11
Macintosh ......................................................................................................................................................13
Creating a queue in Print Center / Printer Setup Utility (Mac OS X) .......................................................14
UNIX/Linux .....................................................................................................................................................15
Chapter 3: Installing drivers for network printing ......................................................... 16
Printing a network setup page .......................................................................................................................16
Assigning a printer IP address .......................................................................................................................16
Verifying the IP settings .................................................................................................................................17
Windows ........................................................................................................................................................17
Supported printer drivers ........................................................................................................................17
Supported network printer ports .............................................................................................................17
Direct printing using Windows 98 SE, Me, Windows NT 4.0, Windows 2000, Windows XP, or
Windows Server 2003 .....................................................................................................................18
Configuring Drag‘N’Print .........................................................................................................................21
Macintosh ......................................................................................................................................................21
Mac OS X ...............................................................................................................................................21
Mac OS 9.x .............................................................................................................................................22
UNIX/Linux .....................................................................................................................................................23
NetWare .........................................................................................................................................................23
Chapter 4: Printing ............................................................................................................ 24
Tips for successful printing ............................................................................................................................24
Tips on storing media .............................................................................................................................24
Avoiding jams .........................................................................................................................................24
Sending a job to print .....................................................................................................................................24
Sending a job from a typical Windows application ..................................................................................24
Sending a job from a typical Macintosh application ................................................................................25
Printing or deleting a confidential job .............................................................................................................25
Entering a personal identification number (PIN) .....................................................................................26
Canceling a print job ......................................................................................................................................26
Canceling from the printer operator panel ..............................................................................................27
3
Contents
Canceling a job from a computer running Windows ...............................................................................27
Canceling a job from a Macintosh computer running Mac OS 9.x ..........................................................27
Canceling a job from a Macintosh computer running Mac OS X ............................................................27
Printing the menu settings page ....................................................................................................................28
Printing a directory list ...................................................................................................................................28
Printing a font sample list ...............................................................................................................................28
Printing the Print Quality Test Pages .............................................................................................................29
Printing only black text and graphics .............................................................................................................29
Configuring the printer for black-only printing .........................................................................................29
Removing the color supplies ..................................................................................................................30
Configuring the printer for color printing and replacing the supplies ..............................................................33
Chapter 5: Media specifications ...................................................................................... 35
Media guidelines ............................................................................................................................................35
Paper ......................................................................................................................................................35
Transparencies .......................................................................................................................................37
Envelopes ...............................................................................................................................................38
Labels .....................................................................................................................................................39
Card stock ..............................................................................................................................................39
Storing media .................................................................................................................................................40
Identifying media sources and specifications .................................................................................................40
Tray linking ....................................................................................................................................................45
Using the duplex function (two-sided printing) ...............................................................................................45
Duplex printing on letterhead ..................................................................................................................45
Using Duplex Bind ..................................................................................................................................45
Chapter 6: Loading media ................................................................................................ 47
Loading the standard tray ..............................................................................................................................47
Loading the optional 500-sheet tray ..............................................................................................................50
Identifying the multipurpose feeder or the manual feed slot ..........................................................................50
Using and loading the multipurpose feeder ............................................................................................50
Loading the multipurpose feeder ............................................................................................................51
Using and loading the manual feed slot .................................................................................................57
Using the standard bin ...................................................................................................................................59
Attaching the standard bin ......................................................................................................................59
Using the media stop ..............................................................................................................................60
Setting the Paper Type and Paper Size ........................................................................................................62
Chapter 7: Clearing jams .................................................................................................. 63
Avoiding jams hints ........................................................................................................................................63
Identifying the media path ..............................................................................................................................64
Accessing jam areas ..............................................................................................................................65
Clearing a jam in the standard tray (Tray 1) ..................................................................................................67
Clearing a jam in the optional 500-sheet tray (Tray 2) ...................................................................................68
Clearing jams behind the inner door ..............................................................................................................69
Clearing jams under the fuser or fuser cover .................................................................................................71
Clearing jams between the fuser and the standard bin ..................................................................................73
Clearing a jam in the standard bin .................................................................................................................73
Clearing duplex path jams .............................................................................................................................74
4
Contents
Clearing jams from the multipurpose feeder ..................................................................................................77
Clearing jams from the manual feed slot .......................................................................................................77
Chapter 8: Maintaining the printer .................................................................................. 78
Determining the status of supplies .................................................................................................................78
Conserving supplies ......................................................................................................................................78
Ordering supplies and maintenance items .....................................................................................................79
Ordering toner cartridges ........................................................................................................................79
Ordering a photoconductor unit ..............................................................................................................80
Ordering a fuser ......................................................................................................................................80
Ordering a transfer belt ...........................................................................................................................80
Ordering a waste toner box ....................................................................................................................80
Maintaining the printer for long-term storage .................................................................................................80
Storing supplies .............................................................................................................................................80
Storing media .........................................................................................................................................80
Storing the toner cartridges and photoconductor units ...........................................................................81
Replacing the toner cartridges .......................................................................................................................81
Recycling Lexmark products ..........................................................................................................................82
Replacing the photoconductor units ..............................................................................................................82
Replacing the fuser ........................................................................................................................................82
Replacing the waste toner box ......................................................................................................................82
Replacing the transfer belt .............................................................................................................................82
Cleaning the printhead lenses .......................................................................................................................83
Aligning the toner cartridges for color registration .........................................................................................84
Removing the fuser for long-term storage .....................................................................................................85
Replacing the fuser after long-term storage ...................................................................................................87
Chapter 9: Troubleshooting ............................................................................................. 89
Solving basic printer problems .......................................................................................................................89
Solving display problems ...............................................................................................................................90
Solving printing problems ..............................................................................................................................90
Solving print quality problems ........................................................................................................................91
Solving option problems ................................................................................................................................97
Solving media feed problems ........................................................................................................................98
Solving network printing problems ...............................................................................................................100
Solving other problems ................................................................................................................................100
Solving color quality problems .....................................................................................................................100
Frequently asked questions (FAQ) about color printing .......................................................................101
What are Detailed Color Samples and how do I access them? ............................................................103
Online technical support ..............................................................................................................................104
Calling for service ........................................................................................................................................104
Chapter 10: Administrative support .............................................................................. 105
Disabling operator panel menus ..................................................................................................................105
Enabling menus ...........................................................................................................................................105
Restoring factory default settings ................................................................................................................106
Adjusting Power Saver ................................................................................................................................106
5
Contents
Disabling Power Saver ................................................................................................................................107
Encrypting the disk ......................................................................................................................................107
Configuring printer alerts .............................................................................................................................108
Adjusting operator panel contrast ................................................................................................................108
Memory requirements ..................................................................................................................................109
Using the Print and Hold function ................................................................................................................109
Selecting a user name ..........................................................................................................................109
Printing and deleting held jobs .............................................................................................................109
Accessing held jobs from the operator panel .......................................................................................110
Repeat Print ..........................................................................................................................................110
Reserve Print ........................................................................................................................................110
Verify Print ............................................................................................................................................111
Confidential jobs ...................................................................................................................................111
Understanding the operator panel ...............................................................................................................112
Indicator light ........................................................................................................................................112
Buttons .................................................................................................................................................113
Using the security lock feature .....................................................................................................................114
Setting security using the Embedded Web Server (EWS) ...........................................................................114
Setting the system password ................................................................................................................114
Using the secure Embedded Web Server ............................................................................................114
Supporting SNMPv3 (Simple Network Management Protocol version 3) .............................................115
Supporting IPSec (Internet Protocol Security) ......................................................................................115
Using Secure mode ..............................................................................................................................115
Using 802.1x Authenticating .................................................................................................................116
Locking the operator panel menus .......................................................................................................116
Printing Lockout ....................................................................................................................................117
Confidential Print Setup ........................................................................................................................117
Chapter 11: Installing and removing options ............................................................... 118
Installing the 500-sheet drawer ....................................................................................................................118
Removing the 500-sheet drawer ..................................................................................................................119
Accessing the system board ........................................................................................................................119
Replacing the system board metal plate ......................................................................................................122
Installing an optional memory card ..............................................................................................................123
Removing a memory card ............................................................................................................................125
Installing an optional flash memory or firmware card ...................................................................................126
Removing an optional flash memory or firmware card .................................................................................127
Installing an optional hard disk ....................................................................................................................128
Removing an optional hard disk ..................................................................................................................129
Installing an optional INA card .....................................................................................................................130
Removing an optional INA card ...................................................................................................................131
Attaching cables ..........................................................................................................................................132
Notices .............................................................................................................................. 133
Licensing notice ...........................................................................................................................................134
Conventions .................................................................................................................................................134
Static sensitivity notice .........................................................................................................................135
Electronic emission notices .........................................................................................................................135
Federal Communications Commission (FCC) compliance information statement ...............................135
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Contents
Industry Canada compliance statement ...............................................................................................136
Avis de conformité aux normes de l’industrie du Canada .....................................................................136
European Community (EC) directives conformity .................................................................................136
The United Kingdom Telecommunications Act 1984 ............................................................................136
Japanese VCCI notice ..........................................................................................................................136
Korean MIC statement ..........................................................................................................................136
Noise emission levels ...........................................................................................................................137
Energy consumption .............................................................................................................................137
Power regulation notice ........................................................................................................................137
Total energy usage ...............................................................................................................................137
Power Saver .........................................................................................................................................138
ENERGY STAR ...........................................................................................................................................138
Waste from Electrical and Electronic Equipment (WEEE) directive .............................................................138
Laser notice .................................................................................................................................................139
Statement of Limited Warranty for Lexmark C520, C522, and C524 ...........................................................139
7
1
Overview
Basic models
The following illustration shows the Lexmark™ C520, C522, and C524 of the Lexmark family of printers and their features.
C520 and C522 have a manual feed slot on the front of the standard tray. C524 has a multipurpose feeder located on the
front of the standard tray which can be seen once it is lowered using the latch. The standard tray for all models is available
when it is pulled out using the handhold.
The C522 and C524 have an optional 500-sheet drawer available for purchase.
C520 and C522
C524
Standard bin
Operator panel
Manual feed slot
Latch
Handhold for standard tray
Multipurpose feeder
Standard tray (250-sheet tray)
Overview
8
Overview
Configured model
The following illustration shows the option available for the Lexmark C522 and C524.
Optional 500-sheet drawer
Illustrations in this publication
Illustrations in this publication are predominantly for C524 with the multipurpose feeder. Illustrations for C522 with the
manual feed slot are only shown for loading and clearing jams instructions.
Configured model
9
2
Installing drivers for local printing
A local printer is a printer attached to the computer using a USB or parallel cable. The local printer is intended to be used by
the computer to which it is attached. If attaching a local printer, install the printer driver on the computer before setting up
the printer.
The printer driver is software that lets the computer communicate with the printer.
The procedure to install drivers depends on the operating system used. Use the following table to find driver installation
instructions for the particular operating system. For additional help, see the documentation that shipped with the computer
and the software.
Operating system
Windows
Go to page
Windows Server 2003, Windows 2000, Windows XP, Windows 98 SE, Windows Me,
Windows NT 4.x
Windows 95 and Windows 98 (first edition)
Serial printing
Macintosh
UNIX/Linux
Windows
Some Windows operating systems may already include a printer driver that is compatible with the printer.
Note: Installing a custom driver will not replace the system driver. A separate printer object will be created
and appear in the Printers folder.
Use the drivers CD that shipped with the printer to install the custom printer driver and obtain enhanced printer features and
functionality.
Drivers are also available in downloadable software packages on the Lexmark Web site at www.lexmark.com.
Using Windows Server 2003, Windows 2000, Windows XP, Windows 98 SE,
Windows Me, or Windows NT
Note: Install the printer software before connecting the USB cable.
1
Insert the drivers CD.
If the CD does not launch automatically, click Start à Run, and type D:\Setup.exein the Run dialog (where D is
the letter of the CD-ROM drive).
Note: USB support is not available for Windows NT operating systems.
Installing drivers for local printing
10
Installing drivers for local printing
2
Click Install Printer and Software.
Note: Some Windows operating systems require that the user has administrative access to install printer
drivers on the computer.
3
4
Click Agree to accept the license agreement.
Select Suggested, and click Next.
The Suggested option is the default installation for local and network-attached setup. To install utilities, change
settings, or customize device drivers, select Custom, and follow the instructions on the screen.
5
Select Local Attach, and click Finish.
Follow the instructions on the screen. It may take some time for the drivers to load.
Close the drivers CD installer application.
6
7
Connect the USB cable, and turn on the printer.
The Plug and Play screen appears, and a printer object is created in the printers folder of the computer.
Using Windows 95 and Windows 98 (first edition)
1
2
3
Turn on the computer.
Insert the drivers CD. If the CD launches automatically, click Exit to return to the Add Printer Wizard.
Click Start à Settings à Printers, and double-click Add Printer.
Note: USB support is not available for Windows 95 and Windows 98 (first edition) operating systems.
4
5
When prompted, select Local printer.
Click Have Disk.
Note: Some Windows operating systems require that the user has administrative access to install printer
drivers on the computer.
6
Specify the location of the custom printer driver on the drivers CD.
The path should be similar to the following:
D:\Drivers\Print\Win_9xMe\<language>
Where D is the letter of the CD-ROM drive.
Click OK.
7
8
It may take some time for the drivers to load.
Close the drivers CD.
Serial printing
With serial printing, data is transferred one bit at a time. Although serial printing is usually slower than parallel printing, it is
the preferred option when there is a great deal of distance between the printer and computer, or when a parallel interface is
not available.
Note: A serial interface card is required and can be purchased separately.
Windows
11
Installing drivers for local printing
Before printing, establishing communication between the printer and computer is required. To do this:
1
2
3
Set serial parameters in the printer.
Install a printer driver on the attached computer.
Match the serial settings in the COM port.
Setting parameters in the printer
1
2
Press
Press
on the operator panel.
until Reports appears, and then press
.
Note: For information about serial menus and messages, see the publications CD that shipped with the
printer.
3
Press
until Menu Settings Pageappears, and then press
.
The printer returns to Ready.
4
5
6
Press
Press
.
until Network/Portsappears, and then press
.
Press
port.)
until Serial or
Serial [x] appears, and then press
. ([x]is the number of the serial
(where <Parameter>is the parameter required for
(where <Setting>is the setting required for a
7
8
Press
a change).
until <Parameter>appears, and then press
Press
until <Setting>appears, and then press
change).
Note the following restrictions:
•
•
•
•
•
Maximum baud rate supported is 115,200.
Data Bits must be set to 7 or 8.
Parity must be set to Even, Odd, or None.
Stop Bits must be set to 2.
Flow Control recommended protocol setting is Xon/Xoff.
9
Press
to select the setting. The printer returns to Serial or Serial [x].
10 Print a Menu Settings page, and verify that the serial parameters are correct.
Note: Keep this page for later use.
a
b
c
d
Press
Press
Press
on the operator panel.
until Reportsappears, and then press
.
until Menu Settings Page appears, and then press
.
Look under the Standard Serial (or Serial Option X if a serial interface card is installed) heading to find the
serial parameters.
Windows
12
Installing drivers for local printing
Installing a printer driver
A printer driver must be installed on the computer that is connected to the printer.
Note: Windows 95 and Windows 98 (first edition) users should follow the installation directions in Using Windows 95 and
Windows 98 (first edition).
1
Insert the drivers CD. It should launch automatically. If the CD does not launch automatically, click Start à Run,
and type the following in the Run dialog:
D:/Setup.exe
Where D is the letter of the CD-ROM drive.
Click Install Printer and Software.
2
3
4
5
6
7
8
9
Click Agree to accept the Printer Software License Agreement.
Select Custom, and click Next.
Select Components, and click Next.
Select Local, and click Next.
Select the printer from the list, and click Add Printer.
Expand the printer item listed below Selected Components.
Click PORT: <LPT1>, and select the communications port (COM1 or COM2) needed for use.
10 Click Finish to complete the printer software installation.
Setting parameters in the communications (COM) port
After the printer driver is installed, the serial parameters must be set for the communications port assigned to the printer
driver.
The serial parameters in the communications port must match exactly to the serial parameters set in the printer.
1
2
3
4
5
Click Start à Settings à Control Panel, and double-click System.
On the Device Manager tab, click + to expand the list of available ports.
Select the communications port assigned to the printer (COM1 or COM2).
Click Properties.
On the Port Settings tab, set the serial parameters to the exact same serial parameters in the printer.
Look for the printer settings under the Serial Standard (or Serial Option X) heading on the Menu Settings page
printed previously.
6
7
Click OK, and close all the windows.
Print a test page to verify printer installation.
a
b
c
d
Click Start à Settings à Printers.
Select the printer just added.
Click File à Properties.
Click Print Test Page. When a test page prints successfully, printer setup is complete.
Macintosh
Mac OS 9.x or later is required for USB printing. To print locally to a USB-attached printer, create a desktop printer icon
(Mac OS 9) or create a queue in Print Center / Printer Setup Utility (Mac OS X).
Macintosh
13
Installing drivers for local printing
Creating a queue in Print Center / Printer Setup Utility (Mac OS X)
1
Install a PostScript Printer Description (PPD) file on the computer.
a
b
Insert the drivers CD.
Double-click the installer package for the printer.
Note: A PPD file provides detailed information about the capabilities of a printer to the Macintosh computer.
c
d
e
f
Click Continue on the Welcome screen and again after viewing the Readme file.
Click Continue after viewing the license agreement, and click Agree to accept the terms of the agreement.
Select a Destination, and click Continue.
On the Easy Install screen, click Install.
g
h
Enter the user password, and click OK. All the necessary software is installed on the computer.
Click Close when installation is complete.
2
3
Open Finder, click Applications, and click Utilities.
Double-click Print Center or Printer Setup Utility.
Note: A PPD for the printer is also available in a downloadable software package on the Lexmark Web site
at www.lexmark.com.
4
Do one of the following:
•
If the USB-attached printer appears in the Printer List, quit Print Center or Printer Setup Utility. A queue has
been created for the printer.
•
If the USB-attached printer does not appear in the Printer List, make sure the USB cable is properly
connected and the printer is turned on. After the printer appears in the Printer List, quit Print Center or Printer
Setup Utility.
`Creating a desktop printer icon (Mac OS 9.x)
1
Install a PostScript Printer Description (PPD) file on the computer.
a
b
Insert the drivers CD.
Double-click Classic, and double-click the installer package for the printer.
Note: A PPD file provides detailed information about the capabilities of a printer to the Macintosh computer.
c
d
e
f
Choose the language needed for use, and click Continue.
Click Continue after viewing the Readme file.
Click Continue after viewing the license agreement, and click Agree to accept the terms of the agreement.
On the Easy Install screen, click Install. All the necessary files are installed on the computer.
Click Close when installation is complete.
g
Note: A PPD for the printer is also available in a downloadable software package on the Lexmark Web site
at www.lexmark.com.
2
3
Do one of the following:
•
•
For Mac OS 9.0: Open Apple LaserWriter.
For Mac OS 9.1–9.x: Open Applications, and click Utilities.
Double-click Desktop Printer Utility.
Macintosh
14
Installing drivers for local printing
4
5
Select Printer (USB), and click OK.
In the USB Printer Selection section, click Change.
If the printer does not appear in the USB Printer Selection list, make sure the USB cable is properly connected,
and the printer is turned on.
6
7
Select the name of the printer, and click OK. The printer appears in the original Printer (USB) window.
In the PostScript Printer Description (PPD) File section, click Auto Setup. Make sure the printer PPD now
matches the printer in use.
8
9
Click Create, and click Save.
Specify a printer name, and click Save. The printer is now saved as a desktop printer.
UNIX/Linux
Local printing is supported on many UNIX and Linux platforms, such as Sun Solaris and Red Hat.
The Sun Solaris and Linux packages are available on the drivers CD and on the Lexmark Web site at www.lexmark.com.
The UNIX/Linux User’s Guide in each package gives detailed instructions for installing and using Lexmark printers in UNIX
and Linux environments.
All the printer driver packages support local printing using a parallel connection. The driver package for Sun Solaris
supports USB connections to Sun Ray appliances and Sun workstations.
Visit the Lexmark Web site at www.lexmark.com for a complete list of supported UNIX and Linux platforms.
UNIX/Linux
15
3
Installing drivers for network printing
Printing a network setup page
If the printer is attached to a network, print a network setup page on the printer to verify the network connection. This page
also provides important information that helps in configuring for network printing.
1
2
3
4
Make sure the printer is on.
Press
Press
Press
on the operator panel.
until Reportsappears, and then press
until Network Setup Page appears, and then press
.
.
Note: If an optional MarkNet™ N8000 Series internal print server is installed, Print Network1 Setup
appears on the display.
5
Check the first section on the network setup page, and confirm that Status is “Connected.”
If Status is “Not Connected” is on the page, the LAN drop may not be active, or the network cable may be
malfunctioning. Consult a system support person for a solution, and print another network setup page to verify that
the printer is connected to the network.
Assigning a printer IP address
If the network is using DHCP, an IP address is automatically assigned after connecting the network cable to the printer.
1
Look for the address under the “TCP/IP” heading on the network setup page printed in Printing a network setup
page.
2
If the network is not using DHCP, then manually assign an IP address to the printer. One of the easiest ways is to use the
operator panel:
1
2
3
Press
Press
Press
on the operator panel.
until Network/Ports appears, and then press
.
until TCP/IP appears, and then press
.
Standard Networkappears if the printer has a network port on the printer system board. If a MarkNet N8000
Series internal print server is installed in the option card, Network 1appears.
4
5
Press
until Addressappears, and then press
.
Using the navigation arrow buttons, enter the IP address. Once it is entered, press
.
Submitting Selection appears briefly.
6
7
Press
until Netmaskappears, and then press
.
Using the navigation arrow buttons, enter the IP netmask. Once it is entered, press
.
Submitting Selection appears briefly.
8
Press
until Gatewayappears, and then press
.
Installing drivers for network printing
16
Installing drivers for network printing
9
Using the navigation arrow buttons, enter the IP gateway. Once it is entered, press
.
Submitting Selection appears briefly.
10 Press
until the printer returns to Ready.
Verifying the IP settings
1
Print another network setup page. Look under the “TCP/IP” heading, and make sure the IP address, netmask, and
2
Ping the printer, and verify that it responds. At a command prompt on a network computer, type ping followed by
the new printer IP address (for example, 192.168.0.11).
Note: On Windows computers, click Start à Programs à Command prompt (or Accessories à
Command prompt if using Windows 2000).
If the printer is active on the network, a reply is sent.
After the TCP/IP settings are assigned and verified, install the printer on each network computer.
Windows
In Windows environments, network printers can be configured for direct printing or shared printing. Both network printing
methods require the installation of a printer driver and the creation of a network printer port.
Supported printer drivers
•
•
Windows system printer driver
Lexmark custom printer driver
System drivers are built into Windows operating systems. Custom drivers are available on the drivers CD.
Updated system and custom drivers are available on the Lexmark Web site at www.lexmark.com.
Supported network printer ports
•
•
•
Microsoft Standard TCP/IP port—Windows 2000, Windows XP, and Windows Server 2003
LPR—Windows NT 4.0
Lexmark Enhanced TCP/IP port—Windows 98 SE/Me, Windows NT 4.0, Windows 2000, Windows XP, and
Windows Server 2003
For basic printer functionality, install a system printer driver and use a system network printer port, such as an LPR or a
Standard TCP/IP port. The system printer driver and port allow for a consistent user interface for use with all the printers on
the network. However, using a custom printer driver and network port provides enhanced functionality, such as printer
status alerts.
Verifying the IP settings
17
Installing drivers for network printing
Follow the steps for the printing configuration and operating system in use to configure the network printer:
Printing configuration
Direct
Operating system
Go to page
Windows 98 SE,
Windows NT 4.0,
• Printer is connected directly to the network using a network cable,
such as Ethernet.
• Printer drivers are typically installed on each network computer.
Windows Me, Windows 2000,
Windows XP, or
Windows Server 2003
Shared
Windows NT 4.0,
Windows 2000, Windows XP,
or Windows Server 2003
• Printer is connected to one of the computers on the network using a
local cable, such as USB.
• Printer drivers are installed on the computer attached to the printer.
• During driver installation, the printer is set up to be “shared” so that
other network computers can print to it.
Direct printing using Windows 98 SE, Me, Windows NT 4.0, Windows 2000,
Windows XP, or Windows Server 2003
To install a custom printer driver and network port:
Printer
Clients
1
2
3
4
5
6
7
Launch the drivers CD.
Click Install Printer and Software.
Click Agree to accept the license agreement.
Select Suggested, and click Next.
Select Network Attach, and click Next.
Select the printer model from the list, and click Next.
Select the printer port from the list, and click Finish to complete the installation.
If the printer port is not listed:
a
b
c
Click Add Port.
Select Lexmark Enhanced TCP/IP Port, and enter the information to create the port.
Enter a port name.
This can be any name to associate with the printer, such as Color1-lab4. After the port is created, this name
appears in the list of available ports.
d
Enter the IP address in the text box.
Note: If the IP address is unknown, print a network setup page, and look under the TCP/IP heading. For
8
Print a test page to verify printer installation.
Windows
18
Installing drivers for network printing
Shared printing using Windows NT 4.0, Windows 2000, Windows XP, or
Windows Server 2003
Note: Install the printer software before connnecting the USB cable.
After connecting the printer to a Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 computer (which
will act as a server), follow these steps to configure the network printer for shared printing:
Server
Printer
Clients
1
Install a custom printer driver.
a
b
c
d
Launch the drivers CD.
Click Install Printer and Software.
Click Agree to accept the license agreement.
Select Suggested, and click Next.
The Suggested option is the default installation for local and network-attached setup. To install utilities,
change settings, or customize device drivers, select Custom, and follow the instructions on the screen.
e
Select Local Attach, and click Finish.
Follow the instructions on the screen. It may take some time for the drivers to load.
Close the drivers CD installer application.
f
g
Connect the USB cable, and turn on the printer.
The Plug and Play screen appears, and a printer object is created in the Printers folder of the computer. The
printer is shared in step 2: “Share the printer on the network.”
h
Print a test page to verify printer installation.
2
Share the printer on the network.
a
b
c
d
e
Click Start à Settings à Printers.
Select the printer just added.
Click File à Sharing.
Select the Shared as check box, and enter a name in the text box.
In the Alternate Drivers section, select the operating systems of all the network clients that will print to the
printer.
f
Click OK.
Note: If files are missing, prompts may appear to request the server operating system CD.
Windows
19
Installing drivers for network printing
g
Check the following to make sure the printer was successfully shared.
•
The printer object in the Printers folder now has a shared indicator. For example, in Windows NT 4.0, a
hand appears under the printer object.
•
Browse Network Neighborhood. Find the host name of the server, and look for the shared name
assigned to the printer.
Install the printer driver (or subset) on network clients
Using the point and print method
Note: This method is usually the best use of system resources. The server handles driver modifications and
the print job processing. This lets network clients return to applications much faster.
With this method, a subset of driver information is copied from the server to the client computer. This is just enough
information to send a print job to the printer.
1
2
3
Double-click Network Neighborhood on the Windows desktop of the client computer.
Locate the host name of the server computer, and double-click the host name.
Right-click the shared printer name, and click Install.
Wait a few minutes for the driver information to be copied from the server computer to the client computer and for
a new printer object to be added to the Printers folder. The time this takes varies based on network traffic and
other factors.
4
5
Close Network Neighborhood.
Print a test page to verify printer installation.
Using the peer-to-peer method
With this method, the printer driver is fully installed on each client computer. Network clients retain control of driver
modifications. The client computer handles the print job processing.
1
2
3
4
5
Click Start à Settings à Printers.
Click Add Printer to launch the Add Printer wizard.
Click Next.
Click Network Printer, and click Next.
Enter the printer name or URL (if on the Internet or an intranet), and click Next.
If the printer name or URL is unknown, leave the text box blank, and click Next.
6
Select the network printer from the Shared printers list. If the printer is not listed, enter the path of the printer in the
text box.
The path looks similar to the following:
\\<server host name>\<shared printer name>
Note: If this is a new printer, prompts may occur to install a printer driver. If no system driver is available,
provide a path to available drivers.
The server host name is the name of the server computer that identifies it to the network. The shared printer name
is the name assigned during the server installation process.
7
8
9
Click OK.
Select whether this printer will be the default printer for the client, and click Finish.
Print a test page to verify printer installation.
Windows
20
Installing drivers for network printing
Configuring Drag‘N’Print
Note: Drag’N’Print™ support is not available for all printers.
For detailed configuration instructions, launch the drivers CD, click View Documentation, and click Software and utilities.
Macintosh
Note: A PostScript Printer Description (PPD) file provides detailed information about the capabilities of a
printer to UNIX or Macintosh computers.
To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file, and either
create a desktop printer on the computer (Mac OS 9.x) or create a print queue in Print Center (Mac OS X).
Mac OS X
Step 1: Install a custom PPD file
1
Install a PostScript Printer Description (PPD) file on the computer.
a
b
Insert the drivers CD.
Double-click the installer package for the printer.
Note: A PPD file provides detailed information about the capabilities of a printer to the Macintosh computer.
c
d
e
f
Click Continue on the Welcome screen and again after viewing the Readme file.
Click Continue after viewing the license agreement, and click Agree to accept the terms of the agreement.
Select a Destination, and click Continue.
On the Easy Install screen, click Install.
g
h
Enter the user password, and click OK. All the necessary software is installed on the computer.
Click Close when installation is complete.
Step 2: Create a print queue in Print Center or Printer Setup Utility
Using AppleTalk Printing
Follow these steps to create a print queue using AppleTalk Printing.
1
2
3
4
Open Finder, click Applications, and click Utilities.
Double-click Print Center or Printer Setup Utility.
Choose Add Printer from the “Printers” menu.
Choose AppleTalk from the pop-up menu.
Note: Look on the network setup page under the “AppleTalk” heading to know which zone or printer to
select.
5
6
Select the AppleTalk zone from the list.
Select the new printer from the list, and click Add.
Macintosh
21
Installing drivers for network printing
7
Verify printer installation:
a
b
c
Open Finder, click Applications, and click TextEdit.
Choose Print from the “File” menu.
Choose Summary from the “Copies & Pages” pop-up menu.
Note: Look on the Network Setup page under the “AppleTalk” heading to find the default name of the printer
to know which printer to select.
•
•
If the PPD file displayed in the Summary window is correct for the printer, then printer setup is complete.
If the PPD file displayed in the Summary window is not correct for the printer, delete the printer from the
printer list in Print Center or Printer Setup Utility, and repeat Step 1: Install a custom PPD file.
Using IP Printing
Follow these steps to create a print queue using IP Printing. To create an AppleTalk print queue, see Step 2: Create a print
1
2
3
4
5
6
7
8
Open Finder, click Applications, and click Utilities.
Double-click Print Center or Printer Setup Utility.
Choose Add Printer from the “Printers” menu.
Choose IP Printing from the pop-up menu.
Enter the IP address or the printer DNS name in the Printer Address box.
Choose Lexmark from the “Printer Model” pop-up menu.
Select the new printer from the list, and click Add.
Verify printer installation:
a
b
c
d
Open Finder, click Applications, and click TextEdit.
Choose Print from the “File” menu.
Choose Summary from the “Copies & Pages” pop-up menu.
Do one of the following:
•
•
If the PPD file displayed in the Summary window is correct for the printer, then printer setup is complete.
If the PPD file displayed in the Summary window is not correct for the printer, delete the printer from the
printer list in Print Center or Printer Setup Utility, and repeat Step 1: Install a custom PPD file.
Mac OS 9.x
Step 1: Install a custom PPD file
1
Insert the drivers CD.
a
Double-click Classic, and double-click the installer package for the printer.
Note: A PPD file provides detailed information about the capabilities of a printer to the Macintosh computer.
b
c
d
e
Choose the language needed for use, and click Continue.
Click Continue after viewing the Readme file.
Click Continue after viewing the license agreement, and click Agree to accept the terms of the agreement.
On the Easy Install screen, click Install. All the necessary files are installed on the computer.
Macintosh
22
Installing drivers for network printing
f
Click Close when installation is complete.
Note: A PPD for the printer is also available in a downloadable software package on the Lexmark Web site
at www.lexmark.com.
Step 2: Create a desktop printer
1
2
In the Chooser, select the LaserWriter 8 driver.
For a routed network, select the default zone from the list. For the zone to select, look on the Network Setup page
under AppleTalk for Zone.
3
4
Select the new printer from the list.
For printer to select, look on the Network Setup page under the “AppleTalk” heading to find the default name of the
printer.
5
6
7
8
Click Create.
Make sure there is an icon next to the printer name in the Chooser.
Close the Chooser window.
Verify printer installation.
a
b
–
Click the desktop printer icon just added.
Choose Printing à Change Setup.
If the PPD file displayed in the PostScript Printer Description (PPD) file portion of the menu is correct for the
printer, printer setup is complete.
–
If the PPD file displayed in the PostScript Printer Description (PPD) file portion of the menu is not correct for
UNIX/Linux
The printer supports many UNIX and Linux platforms, such as Sun Solaris and Red Hat. Visit the Lexmark Web site at
www.lexmark.com for a complete list of supported UNIX and Linux platforms.
Note: The Sun Solaris and Linux packages are available on the drivers CD and on the Lexmark Web site at
www.lexmark.com.
Lexmark provides a printer driver package for each supported UNIX and Linux platform. The User’s Guide in each package
gives detailed instructions for installing and using Lexmark printers in UNIX and Linux environments.
These packages are available for download from the Lexmark Web site. The driver package needed is also on the drivers
CD.
NetWare
The printer supports Novell Distributed Print Services (NDPS/iPrint). For the latest information about installing a network
printer in a NetWare environment, launch the drivers CD, and click View Documentation.
UNIX/Linux
23
4
Printing
This chapter covers tips for printing, how to print certain lists of information from the printer, how to cancel a job, and how to
print black-only text and graphics.
Tips for successful printing
Tips on storing media
Avoiding jams
By selecting appropriate paper or specialty media (transparencies, labels, and card stock) and loading it properly, most
jams are avoidable. See Loading the standard tray and Loading the optional 500-sheet tray for instructions on loading
paper and specialty media into the standard tray and the optional 500-sheet tray.
If a jam occurs, see Clearing jams for instructions. For hints to help avoid jams, see Avoiding jams hints.
Note: Try a sample of any paper or specialty media before purchasing large quantities.
Sending a job to print
A printer driver is software that lets the computer communicate with the printer. When Print is chosen from a software
application, a window representing the printer driver opens. Select the appropriate settings for the specific job being sent to
print. Print settings selected from the driver override the default settings selected from the printer operator panel.
Click Properties or Setup from the initial Print box to see all of the available printer settings that may be changed. If a
feature in the printer driver window is unfamiliar, open the online Help for more information.
To support all the printer features, use the Lexmark custom printer drivers. Updated drivers, as well as a complete
description of the driver packages and Lexmark driver support, are available from the Lexmark Web site. A user may also
use the system drivers built into the operating system. See the Setup sheet for more information about choosing and
installing drivers.
Sending a job from a typical Windows application
1
2
3
Open the file needed for printing.
From a word processor, spreadsheet, browser, or other application, select File à Print.
Click Properties. (If there is no Properties button, click Setup, and then click Properties.)
Verify that the correct printer is selected in the dialog. Modify the printer settings as appropriate (such as the
pages selected to print or the number of copies).
4
Click OK or Print to send the job to the selected printer.
Printing
24
Printing
Sending a job from a typical Macintosh application
1
2
3
Open the file needed for printing.
From a word processor, spreadsheet, browser, or other application, select File à Print.
In the Copies & Pages or General pop-up menu, select Job Routing.
a
When using Mac OS 9, if Job Routing is not a choice on the pop-up menu, select Plug-in Preferences à
Print Time Filters.
b
c
Turn down the disclosure triangle to the left of Print Time Filters, and select Job Routing.
Select Job Routing in the pop-up menu.
4
Click OK or Print to send the job to the selected printer.
Printing or deleting a confidential job
When the user sends a job to the printer, the user can enter a personal identification number (PIN) from the driver. The PIN
must be four digits using the numbers 0–9. The job is held in printer memory until the user enters the same four-digit PIN
from the operator panel and chooses to print or delete the job. This ensures that the job does not print until the specific user
is there to retrieve it, and no one else using the printer can print the job.
This will only work with the Lexmark custom drivers that came on the drivers CD which shipped with the printer.
1
2
3
In the word processor, spreadsheet, browser, or other application, select select File à Print.
Click Properties. (If there is no Properties button, click Setup, and then click Properties.)
Click Help and see the topic Confidential Print or Print and Hold. Follow instructions for printing a confidential job.
Go to the printer to retrieve the confidential print job, and continue with these steps or for more information, see
4
5
At Ready, press
Press until
until
Held jobsappears, and then press
.
user name appears, where user name is the name for the individual user and the name
specified when the job was sent to the printer. User name is actually a folder since its sub-selections contain print
jobs.
6
7
Press
Press
.
again since
Confidentialjobsappears on the first line of the display.
The Enter PINprompt appears.
8
See Entering a personal identification number (PIN) as follows. Continue with step 1 on page 26 to print a
confidential job.
Printing or deleting a confidential job
25
Printing
Entering a personal identification number (PIN)
When Confidential jobsis selected, the following prompt appears:
Enter PIN
_ _ _ _
0
1
Use the navigation arrow buttons on the operator panel to specify the numbers of the
four-digit PIN associated with the confidential job.
a
In the first of the four fields, press
or
to scroll to the first number of the PIN which is displayed, and
then press
. The number changes to an asterisk. The next field to the right becomes the current field.
Enter PIN
_ _ _
0
*
b
Specify the second number of the PIN by pressing
or
to scroll to the correct number, and press
.
Continue in this manner to specify the third and fourth numbers of the PIN.
When
is pressed each time, asterisks appear on the display to ensure confidentiality.
Enter PIN
* * * *
c
If a mistake is made, press
Once the four numbers are entered, if it is an invalid PIN, the message Invalid PINappears. If this
message appears, press until Try again or Cancel appears, and then press
When the complete, correct PIN is entered, press . A complete list of confidential jobs associated with the
specified PIN appears. Print all confidential jobsalso appears in the list if there is more than one job.
to scroll back to the field with the incorrect number, and reenter the PIN.
.
2
3
4
Press
until
appears next to the job requiring printing or press
until
.
Print all confidential
jobsor Delete all confidential jobs appears, and then press
Press until
appears next to Print 1 copy, Print copies, Delete, or Delete all confidential
jobs based on the needed action for the print job, and then press
. Based on the chosen selection from this
list, one of the following occurs:
•
•
For Print 1 copy, one copy prints.
For Print copies, a second menu appears. Press
or
to scroll to the correct number of copies
needed, and then press
.
•
•
For Delete, only the selected job is deleted.
For Delete all confidential jobs, all confidential jobs associated with the user name are deleted.
Note: When one or more jobs print, the job or jobs are deleted from printer memory.
For more information about confidential jobs, and Print and Hold jobs, see Using the Print and Hold function.
Canceling a print job
There are several methods for canceling a print job.
Canceling a print job
26
Printing
Canceling from the printer operator panel
If the job is formatting or already printing, and Cancel a Jobappears on the first line of the display:
1
Press
A list of jobs appears.
Press until appears next to the job requiring cancelation, and then press
.
2
.
The message Canceling <filename> appears.
Note: Once a print job is sent, to easily cancel the job, press
. The Stopped screen appears. Press
until
Cancel a jobappears, and then press
.
Canceling a job from a computer running Windows
Canceling a job from the taskbar
When a job is sent to print, a small printer icon appears in the right corner of the taskbar.
1
Double-click the printer icon.
A list of print jobs appears in the printer window.
Select the job requiring cancelation.
Press the Delete key on the keyboard.
2
3
Canceling a job from the desktop
1
2
3
Minimize all programs to reveal the desktop.
Double-click the My Computer icon.
Double-click the Printers icon.
A list of available printers appears.
4
Double-click the printer selected when the job was sent to print.
A list of print jobs appears in the printer window.
Select the job requiring cancelation.
5
6
Press the Delete key on the keyboard.
Canceling a job from a Macintosh computer running Mac OS 9.x
When sending a job to print, the printer icon for the selected printer appears on the desktop.
1
Double-click the printer icon on the desktop.
A list of print jobs appears in the printer window.
Select the print job requiring cancelation.
Press the trash can button.
2
3
Canceling a job from a Macintosh computer running Mac OS X
1
2
Open Applications à Utilities, and then double-click Print Center or Printer Setup.
Double-click the printer where the print job is being sent.
Canceling a print job
27
Printing
3
4
In the printer window, select the print job requiring cancelation.
Press Delete.
Printing the menu settings page
The menu settings page shows current settings (user default settings) for the menus, a list of installed options, and
available printer memory. Use this page to verify that all printer options are properly installed and the printer settings are
correct.
See Understanding the operator panel to identify the display and operator panel buttons if help is needed.
1
2
3
4
5
Make sure the printer is on and the Readymessage appears.
Press and release
.
Press
Press
until
until
Reportsappears, and then press
.
Menu Settings Page appears, and then press
.
The message Printing Menu Settings Page appears while the page prints. The printer returns to the Ready
message after the menu settings page prints.
If any other message appears when this page prints, see the Menus and Messages Guide located on the publications CD
for more information.
Printing a directory list
A directory list shows all the resources stored in flash memory or on the hard disk.
To print a list:
1
2
3
4
5
Make sure the printer is on and the Readymessage appears.
Press and release
.
Press
Press
Press
until Settingsappears, and then press
.
.
until
until
Reports appears, and then press
Print Directory appears, and then press
.
The message Printing Directory Listappears and remains on the operator panel until the page prints. The
printer returns to the Readystate after the directory list prints.
Printing a font sample list
To print samples of all the fonts currently available for the printer:
1
2
3
4
5
Make sure the printer is on and the Readymessage appears.
Press and release
.
Press
Press
Press
until Reports appears, and then press
.
until Print Fontsappears, and then press
.
until either
PCL Fontsor
PostScript Fontsis the current item based on the font listing
needed. It is current when the
appears in front of the item.
•
•
Select PCL Fontsto print a listing of the fonts available to the PCL emulator.
Select PS Fontsto print a listing of the fonts available to the PostScript 3 emulator.
Printing the menu settings page
28
Printing
6
When the needed item is selected, press
.
The message Printing PCL Fonts. or Printing PS Fonts. appears while the pages print based on the one
selected. The printer returns to the Readymessage after the font sample pages print.
If any other message appears when this page prints, see the Menus and Messages Guide located on the publications CD
for more information.
Printing the Print Quality Test Pages
To help isolate print quality problems, print the Print Quality Test Pages.
1
2
3
Turn the printer off.
Press and hold
and
while turning the printer on.
Release the buttons when the clock appears.
CONFIG MENUappears on the first line of the display.
4
Press
until
Prt Quality Pgs appears, and then press
.
The pages are formatted. The Printing Quality Test Pages message appears, then the pages print. The
message remains on the operator panel until all the pages print.
The Print Quality Test Pages contain several pages. The first page which is printed in English text only contains a
mixture of text and graphics. The information includes values of the Quality Menusettings in Settings, and
printer and toner cartridge configuration information. The remaining pages only contain graphics.
After the Print Quality Test Pages print, exit the CONFIG MENU.
5
6
Press
until
Exit Config Menuappears, and then press
.
The message Resetting the Printerand the clock appear, and the printer returns to Ready.
Printing only black text and graphics
If planning to print for an extended period with black toner only, complete Configuring the printer for black-only printing
which follows and Removing the color supplies. This saves the matching toner cartridges (cyan, magenta, and yellow)
and photoconductor units from excessive wear.
Note: Store the photoconductor units in a clean, cool, dark, and dry place where they will not be touched or
scratched. Store the toner cartridges with the photoconductor units. Keep the photoconductor units
and toner cartridges readily available.
Configuring the printer for black-only printing
Complete the following instructions to print with black only prior to removing all the color supplies from the printer.
1
2
3
Turn the printer off.
Press and hold
and
while turning the printer on.
Release the buttons when the clock appears.
CONFIG MENUappears on the first line of the display.
4
5
Press
Press
until
until
Black Only Modeappears, and then press
On appears, and then press
.
.
The Submitting Selectionmessage appears.
Printing the Print Quality Test Pages
29
Printing
6
Press
until
Exit Config Menu appears, and then press
.
Resetting the Printer appears briefly, followed by the clock. Remove all color suppliesthen appears,
Removing the color supplies
Warning: Do not touch the shiny photoconductor drum on the photoconductor unit.
1
Grasp the handhold.
Printing only black text and graphics
30
Printing
2
Open the upper door fully. Grasp the handle on the inner door and pull to open both the inner and lower doors.
Gently lower the lower door. Now the photoconductor units can be seen.
3
Grasp the knob on the right side of the photoconductor unit, lift up on the knob to release the photoconductor unit,
and then lift the photoconductor unit by the handle.
The illustration on the left shows in detail how to remove one of the units, but as the illustration on the right shows,
all three color photoconductor units must be removed.
Handle
4
Use the packaging (which is a cover sheet and a bag that came on replacement photoconductor units) to cover
them. If these items were not saved from the original packaging, wrap a sheet of paper around each unit and seal
the sheet with tape, but do not attach the tape to the shiny photoconductor drum.
1
2
Printing only black text and graphics
31
Printing
5
Place the photoconductor units in the box that comes with replacement units. If the box is not available, use an
empty paper supplies box.
6
Close the box to protect the photoconductor units from light exposure.
7
Grasp the small handles on the yellow toner cartridge as the illustration blowup shows in detail. Lift it up slightly,
and then pull it straight out. As the main part of the illustration shows, remove the magenta and cyan toner
cartridges in the same way.
8
Place the toner cartridges in any box available.
Printing only black text and graphics
32
Printing
9
Close the lower door. This closes the inner door.
10 Close the upper door.
Configuring the printer for color printing and replacing the
supplies
To return to color printing, complete the following steps.
1
2
Turn the printer off.
Press and hold
and
while turning the printer on.
Configuring the printer for color printing and replacing the supplies
33
Printing
3
Release the buttons when the clock appears.
CONFIG MENUappears on the first line of the display.
The following messages appear individually as prompts for the replacement of photoconductor units and color
toner cartridges.
84 Cyan PC Unit missing
84 Magenta PC Unit missing
84 Yellow PC Unit missing
31 Missing or defective Cyan cartridge
31 Missing or defective Magenta cartridge
31 Missing or defective Yellow cartridge
As the photoconductor units stored in the box are replaced in the printer, check the clear end of the
photoconductor unit for color residue.
Clear end
The residue color should match the color label located on the transfer belt in the printer.
4
5
Press
Press
until
Black Only Modeappears, and then press
.
until Off appears, and then press
.
The Submitting Selectionmessage appears.
Press until Exit Config Menuappears, and then press
6
to complete the procedure.
Configuring the printer for color printing and replacing the supplies
34
5
Media specifications
Media is paper, card stock, transparencies, labels, and envelopes. The last four are sometimes referred to as specialty
media. The printer provides high quality printing on a variety of media. A number of things must be considered concerning
media before printing. This chapter provides information to help make media selections and how to care for media.
Media guidelines
Selecting the appropriate media for the printer helps avoid printing problems.
The following sections contain guidelines for choosing the correct media for the printer.
For detailed information about media characteristics, see the Card Stock & Label Guide available on the Lexmark Web site
Paper
To ensure the best print quality and feed reliability, use 90 g/m2 (24 lb) xerographic, grain long paper. Business papers
designed for general business use may also provide acceptable print quality.
Always print several samples before buying large quantities of any type of media. When choosing any media, consider the
weight, fiber content, and color.
The laser printing process heats paper to high temperatures of 180°C (356°F) for non-MICR applications. Use only paper
able to withstand these temperatures without discoloring, bleeding, or releasing hazardous emissions. Check with the
manufacturer or vendor to determine whether the paper chosen is acceptable for laser printers.
When loading paper, note the recommended print side on the paper package, and load paper accordingly. See Loading
Paper characteristics
The following paper characteristics affect print quality and reliability. It is recommended that these guidelines are followed
when evaluating new paper stock.
For detailed information, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/
Weight
The printer can automatically feed paper weights from 60 to 176 g/m2 (16 to 47 lb bond) grain long. Paper lighter than
60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 90 g/m2 (24 lb bond)
grain long paper. To use paper smaller than 182 x 257 mm (7.2 x 10.1 in.), it is recommended that the weight be greater
than or equal to 90 g/m2 (24 lb bond).
Curl
Curl is the tendency of media to curve at its edges. Excessive curl can cause paper feeding problems. Curl can occur after
the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid,
cold and dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems.
Smoothness
The degree of smoothness of paper directly affects print quality. If the paper is too rough, the toner does not fuse to the
paper properly, resulting in poor print quality. If the paper is too smooth, it can cause paper feeding or print quality issues.
Media specifications
35
Media specifications
Smoothness needs to be between 100 and 300 Sheffield points; however, smoothness between 150 and 250 Sheffield
points produces the best print quality.
Moisture content
The amount of moisture in the paper affects both print quality and the ability of the printer to feed the paper properly. Leave
the paper in its original wrapper until it is time to use it. This limits the exposure of the paper to moisture changes that can
degrade its performance.
Condition paper while it is still in the original wrapper. To condition it, store it in the same environment as the printer for 24
to 48 hours before printing to let the paper stabilize in the new conditions. Extend the time several days if the storage or
transportation environment is very different from the printer environment. Thick paper may also require a longer
conditioning period because of the mass of material.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the
paper, or grain short, running the width of the paper.
For 60 to 90 g/m2 (16 to 24 lb bond) paper, grain long fibers are recommended.
Fiber content
Most high-quality xerographic paper is made from 100% chemically pulped wood. This content provides the paper with a
high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as
cotton possess characteristics that can result in degraded paper handling.
Unacceptable paper
The following papers are not recommended for use with the printer:
•
Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,
carbonless copy paper (CCP), or no carbon required (NCR) paper
•
•
•
Preprinted papers with chemicals that may contaminate the printer
Preprinted papers that can be affected by the temperature in the printer fuser
Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm
(±0.09 in.), such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with the software application to successfully print on these forms.
Coated papers (erasable bond), synthetic papers, thermal papers
Rough-edged, rough or heavily textured surface papers or curled papers
Recycled papers containing more than 25% post-consumer waste that do not meet DIN 19 309
Any paper having a weight less than 60 g/m2 (16 lb)
•
•
•
•
•
Multiple-part forms or documents
Selecting paper
Proper paper loading helps prevent jams and ensures trouble-free printing.
To help avoid jams or poor print quality:
•
•
Always use new, undamaged paper.
Before loading paper, know the recommended print side of the paper. This information is usually indicated on the
paper package.
•
•
•
•
•
Do not use paper that has been cut or trimmed by hand.
Do not mix media sizes, weights, or types in the same source; mixing results in jams.
Do not use coated papers unless they are specifically designed for electrophotographic printing.
Do not forget to change the Paper Size setting when using a source that does not support auto size sensing.
Do not remove trays while a job is printing or Busyappears on the operator panel.
Media guidelines
36
Media specifications
•
Make sure the Paper Type, Paper Texture, and Paper Weight settings are correct. (See Paper Menuin the Menus
and Messages Guide located on the publications CD for detailed information about these settings.)
Make sure the paper is properly loaded in the source.
•
•
Flex paper back and forth. Do not fold or crease the paper. Straighten the edges on a level surface.
Selecting preprinted forms and letterhead
Use the following guidelines when selecting preprinted forms and letterhead paper for the printer:
•
•
•
Use grain long papers for best results for 60 to 90 g/m2 weights.
Use only forms and letterhead printed using an offset lithographic or engraved printing process.
Avoid papers with rough or heavily textured surfaces.
Use papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must withstand temperatures
of 180°C (356°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner. Inks
that are oxidation-set or oil-based should meet these requirements; latex inks might not. When in doubt, contact the paper
supplier.
Preprinted papers such as letterhead must be able to withstand temperatures up to 180°C (356°F) without melting or
releasing hazardous emissions.
Printing on letterhead
Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser
printers.
Page orientation is important when printing on letterhead. Use the following table for help when loading letterhead in the
media sources.
Media source or process
Print side
Top of page
Tray 1
(Standard tray)
Printed letterhead face-up
Letterhead goes toward the front of the tray.
Tray 2
Printed letterhead face-up
Letterhead goes toward the front of the tray.
Letterhead goes toward the rear of the tray.
Optional 500-sheet drawer
Duplex (two-sided) printing
using tray 1 or tray 2
Printed letterhead face-down
Multipurpose feeder
Manual feed slot
Printed letterhead face-down
Printed letterhead face-down
Letterhead top edge enters first.
Letterhead top edge enters first.
Transparencies
Feed transparencies from the standard tray or the multipurpose feeder. Try a sample of any transparencies being
considered for use with the printer before buying large quantities.
Media guidelines
37
Media specifications
When printing on transparencies:
•
Be sure to set the Paper Type to Transparency from the printer operator panel, printer driver, or from MarkVision™
Professional.
•
Use transparencies designed specifically for laser printers. Transparencies must be able to withstand
temperatures of 180°C (356°F) without melting, discoloring, offsetting or releasing hazardous emissions.
To prevent print quality problems, avoid getting fingerprints on the transparencies.
Before loading transparencies, fan the stack to prevent sheets from sticking together.
•
•
Selecting transparencies
The printer can print directly on transparencies designed for use in laser printers. Transparencies must be 0.12–0.14 mm
(4.8–5.4 mil) in thickness or 161–179 g/m2 in weight. Print quality and durability depend on the transparency used. Always
print samples on the transparencies being considered for use before buying large quantities.
We recommend Lexmark part number 12A8240 for letter size transparency and Lexmark part number 12A8241 for A4 size
transparency.
The Paper Type setting should be set to Transparency to help prevent jams. (See “Paper Type” on the Publications CD for
detailed information about this setting.) Check with the manufacturer or vendor to determine whether the transparencies are
compatible with laser printers that heat transparencies to 180°C (356°F). Use only transparencies that are able to withstand
these temperatures without melting, discoloring, offsetting, or releasing hazardous emissions.
Envelopes
Try a sample of any envelopes in consideration for use with the printer before buying large quantities. See Loading the
multipurpose feeder for instructions on loading envelopes.
When printing on envelopes:
•
•
•
To achieve the best possible print quality, use only high-quality envelopes that are designed for use in laser
printers.
Set the Paper Source in the Paper Menubased on the source in use, set the Paper Typeto Envelope, and
select the correct envelope size from the operator panel, the printer driver, or from MarkVision Professional.
For best performance, use envelopes made from 90 g/m2 (24 lb bond) paper. Use up to 105 g/m2 (28 lb bond)
weight for envelopes as long as the cotton content is 25% or less. Envelopes with 100% cotton content must not
exceed 90 g/m2 (24 lb bond) weight.
•
•
Use only new, undamaged envelopes.
For best performance and to minimize jams, do not use envelopes that:
–
–
–
–
–
–
–
–
–
Have excessive curl or twist
Are stuck together or damaged in any way
Contain windows, holes, perforations, cutouts, or embossing
Use metal clasps, string ties, or metal folding bars
Have an interlocking design
Have postage stamps attached
Have any exposed adhesive when the flap is in the sealed or closed position
Have nicked edges or bent corners
Have rough, cockle, or laid finishes
•
Use envelopes that can withstand temperatures of 180°C (356°F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions. If any doubts exist about the envelopes considered for use, check with the
envelope supplier.
•
•
Adjust the width guide to fit the width of the envelopes.
A combination of high humidity (over 60%) and the high printing temperatures may wrinkle or seal the envelopes.
Media guidelines
38
Media specifications
Labels
The printer can print on paper labels designed for use with laser printers. Only letter size, A4 size, and legal size label
sheets should be used. Label adhesives, face sheet (printable stock), and topcoats must be able to withstand temperatures
of 180°C (356°F) and pressure of 30 pounds per square inch (psi). Do not use vinyl labels.
Try a sample of any labels considered for use with the printer before purchasing a large quantity.
For detailed information on label printing, characteristics and design, see the Card Stock & Label Guide available on the
When printing on labels:
•
Set the Paper Typemenu item to Labelsin the Paper Menu. Set the Paper Type from the printer operator
panel, the printer driver, or from MarkVision Professional.
•
Do not load labels together with paper or transparencies in the same source; mixing media can cause feeding
problems.
•
•
Do not use label sheets with a slick backing material.
Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets
also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.
•
Use labels that can withstand temperatures of 180°C (356°F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions.
•
•
Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die-cuts of the label.
Do not use label sheets that have adhesive to the edge of the sheet. Zone coating of the adhesive at least 1 mm
(0.04 in.) away from edges is recommended. Adhesive material contaminates the printer and could void the
warranty.
•
If zone coating of the adhesive is not possible, remove a 3 mm (0.125 in.) strip on the leading and driver edge, and
use a non-oozing adhesive.
•
•
Portrait orientation is preferred, especially when printing bar codes.
Do not use labels that have exposed adhesive.
For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide, available on the
Card stock
Card stock is single ply, and has a large array of properties, such as the moisture content, thickness, and texture, that can
significantly affect print quality. See Identifying media sources and specifications for information on the preferred weight
for the grain direction of media.
Try a sample of any card stock considered for use with the printer before purchasing a large quantity.
When printing on card stock:
•
Set the Paper Typemenu item in the Paper Menuto Card Stockfrom the operator panel, from the printer driver,
or from MarkVision Professional. Set the Paper Weight to Card Stock Weight, and select the Card Stock
Weightas Normalor Heavyfor the value. Set this from the operator panel, the printer driver, or from MarkVision
Professional. Use Heavyfor card stock heavier than 163 g/m2 (90 lb Index Bristol).
•
•
Be aware that preprinting, perforation, and creasing can significantly affect the print quality and cause media
handling or jamming problems.
Avoid using card stock that may release hazardous emissions when heated.
Media guidelines
39
Media specifications
•
•
Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting
introduces semi-liquid and volatile components into the printer.
The use of grain long card stock is recommended.
Storing media
Use the following guidelines for proper media storage. These help avoid media feeding problems and uneven print quality:
•
For best results, store media in an environment where the temperature is approximately 21°C (70°F) and the
relative humidity is 40%. Most label manufacturers recommend printing in a temperature range of 18 to 24°C (65
to 75°F) with a relative humidity of 40 to 60%.
•
•
Store cartons of media on a pallet or shelf, rather than directly on the floor.
When storing individual packages of media out of the original carton, make sure they rest on a flat surface so the
edges do not buckle or curl.
•
Do not place anything on top of the media packages.
Identifying media sources and specifications
The following tables provide information on standard and optional sources, including the media sizes available from the
Paper Sizemenu, and supported weights.
Note: If a media size not listed needs to be used, select the next larger size.
For information on card stock and labels, see the Card Stock & Label Guide.
Media sizes and support
Legend
ꢀ — supported
ꢀ— unsupported
Media size
Standard 250-sheet tray Optional 500-sheet tray Multipurpose feeder
Dimensions
(Tray 1)
(Tray 2)
or manual feed slot
A4
210 x 297 mm
(8.27 x 11.7 in.)
ꢀ
ꢀ
ꢀ
A5
148 x 210 mm
(5.83 x 8.27 in.)
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
JIS B5
Letter
Legal
182 x 257 mm
(7.17 x 10.1 in.)
215.9 x 279.4 mm
(8.5 x 11 in.)
215.9 x 355.6 mm
(8.5 x 14 in.)
* This size setting formats the page or envelope for 215.9 x 355.6 mm (8.5 x 14 in.) for the 250-sheet tray unless the size
is specified by the software application.
** Measurements apply to simplex (single-sided) printing only. For duplex (two-sided) printing, the minimum size is 139.7
x 210 mm (5.50 x 8.27 in.).
Storing media
40
Media specifications
Media sizes and support (continued)
Legend
ꢀ — supported
ꢀ— unsupported
Media size
Standard 250-sheet tray Optional 500-sheet tray Multipurpose feeder
Dimensions
(Tray 1)
(Tray 2)
or manual feed slot
Executive
184.2 x 266.7 mm
(7.25 x 10.5 in.)
ꢀ
ꢀ
ꢀ
Folio
216 x 330 mm
(8.5 x 13 in.)
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
Statement
Universal*
139.7 x 215.9 mm
(5.5 x 8.5 in.)
148 x 210 mm to
215.9 x 355.6 mm
(5.83 x 8.27 in. to
8.5 x 14 in.)**
7 3/4 Envelope 98.4 x 190.5 mm
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
(Monarch)
(3.875 x 7.5 in.)
9 Envelope
98.4 x 225.4 mm
(3.875 x 8.9 in.)
Com 10
Envelope
104.8 x 241.3 mm
(4.12 x 9.5 in.)
DL Envelope
C5 Envelope
B5 Envelope
110 x 220 mm
(4.33 x 8.66 in.)
162 x 229 mm
(6.38 x 9.01 in.)
176 x 250 mm
(6.93 x 9.84 in.)
Other
104.8 mm x 210 mm
to 215.9 mm x
Envelope*
355.6 mm (4.125 in. x
8.27 in. to 8.5 in. x 14
in.)
* This size setting formats the page or envelope for 215.9 x 355.6 mm (8.5 x 14 in.) for the 250-sheet tray unless the size
is specified by the software application.
** Measurements apply to simplex (single-sided) printing only. For duplex (two-sided) printing, the minimum size is 139.7
x 210 mm (5.50 x 8.27 in.).
Identifying media sources and specifications
41
Media specifications
Media source support and duplex (two-sided printing) support for Universal media size
Legend
ꢀ — supported
ꢀ— unsupported
Standard 250- Optional 500-
sheet tray
(Tray 1)
sheet tray
(Tray 2)
Multipurpose
feeder
Manual
feed slot
Universal media size dimensions
Duplex
98.4 x 123.8 mm to 215.9 x 355.6 mm
(3.875 x 4.875 in. to 8.5 x 14 in.)
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
98.4 x 152.4 mm to 215.9 x 355.6 mm
(3.875 x 6 in. to 8.5 x 14 in.)
ꢀ
ꢀ
ꢀ
139.7 x 210 mm to 215.9 x 355.6 mm
(5.5 x 8.27 in. to 8.5 x 14 in.)
148 x 210 mm to 215.9 x 355.6 mm
(5.83 x 8.27 in. to 8.5 x 14 in.)
Media support for sources and duplex feature
Legend
ꢀ — supported
ꢀ— unsupported
Standard
250-sheet tray
(Tray 1)
Multipurpose feeder
and manual feed
slot
Optional 500-sheet
drawer (Tray 2)
Media
Duplex
ꢀ
Paper
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
Card stock
Transparencies
Paper labels
Envelopes
Glossy paper
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
Identifying media sources and specifications
42
Media specifications
Media types and weights
Media weight
Optional
Standard 250-sheet tray
(Tray 1)
500-sheet drawer
(Tray 2)
Multipurpose feeder or
manual feed slot
Media
Paper
Type
Xerographic
or business
paper
60 to 74.9 g/m2 grain long 60 to 74.9 g/m2
60 to 74.9 g/m2 grain long
(16 to 19.9 lb bond)2
(16 to 19.9 lb bond)2
grain long
(16 to 19.9 lb
bond)2
(Used for
simplex
printing only)1
Xerographic
or business
paper
75 to 176 g/m2
grain long
(20 to 47 lb bond)
75 to 176 g/m2
grain long
(20 to 47 lb bond)
75 to 176 g/m2
grain long
(20 to 47 lb bond)
(Used for
simplex or
duplex
printing)
Glossy papers
Book
88 to 176 g/m2
grain long
(60 to 120 lb book)
88 to 176 g/m2
grain long
88 to 176 g/m2
grain long
(60 to 120 lb book) (60 to 120 lb book)
Cover
162 to 176 g/m2
grain long
(60 to 65 lb cover)
162 to 176 g/m2
grain long
(60 to 65 lb cover)
162 to 176 g/m2
grain long
(60 to 65 lb cover)
1 Paper weighing less than 75 g/m2 (20 lb bond) is limited to simplex printing only at less than 60% relative humidity.
2 This paper weight in any source is not supported for duplex (two-sided) printing.
3 For 60 to 176 g/m2(16 to 47 lb bond) paper, grain long fibers are recommended. For papers heavier than 176 g/m2 (47
lb bond), grain short is recommended.
4 Pressure sensitive area must enter the printer first.
5 100% cotton content maximum weight is 90 g/m2 (24 lb bond).
6 105 g/m2 (28 lb bond) envelopes are limited to 25% cotton content.
Identifying media sources and specifications
43
Media specifications
Media types and weights (continued)
Media weight
Optional
Standard 250-sheet tray
(Tray 1)
500-sheet drawer
(Tray 2)
Multipurpose feeder or
manual feed slot
Media
Type
Card stock—maximum Index Bristol
163 g/m2 (90 lb)
163 g/m2 (100 lb)
176 g/m2 (65 lb)
199 g/m2 (110 lb)
203 g/m2 (125 lb)
216 g/m2 (80 lb)
Not recommended
Not recommended
Not recommended
Not recommended
Inapplicable
163 g/m2 (90 lb)
163 g/m2 (100 lb)
176 g/m2 (65 lb)
199 g/m2 (110 lb)
203 g/m2 (125 lb)
216 g/m2 (80 lb)
(grain long)3
Tag
Cover
Card stock—maximum Index Bristol
(grain short)3
Tag
Cover
Inapplicable
Transparencies
Laser printer 0.12 mm – 0.14 mm
Inapplicable
0.12 mm – 0.14 mm
(4.8 – 5.4 mil) in thickness
(4.8 – 5.4 mil) in thickness
161 – 179 g/m2 in weight
161 – 179 g/m2 in weight
Labels—maximum4
Paper
180 g/m2
Inapplicable
Inapplicable
199 g/m2
(48 lb bond)
(53 lb bond)
Envelopes
Sulfite, wood- Inapplicable
free or up to
100% cotton
bonds
60 to 105 g/m2
(16 to 28 lb
bond)5, 6
1 Paper weighing less than 75 g/m2 (20 lb bond) is limited to simplex printing only at less than 60% relative humidity.
2 This paper weight in any source is not supported for duplex (two-sided) printing.
3 For 60 to 176 g/m2(16 to 47 lb bond) paper, grain long fibers are recommended. For papers heavier than 176 g/m2 (47
lb bond), grain short is recommended.
4 Pressure sensitive area must enter the printer first.
5 100% cotton content maximum weight is 90 g/m2 (24 lb bond).
6 105 g/m2 (28 lb bond) envelopes are limited to 25% cotton content.
Media capacities
Legend
ꢀ — supported
ꢀ— unsupported
Optional
Standard 250-sheet tray
(Tray 1)
500-sheet drawer
(Tray 2)
Media type
Paper
250 sheets1
500 sheets1
Card stock
Labels3
30 sheets2
ꢀ
ꢀ
ꢀ
ꢀ
80
50
ꢀ
Transparencies
Envelopes
1 Based on 75 g/m2 (20 lb) paper.
2 30 sheets of 163 g/m2 (90 lb) card stock or 25 sheets of 199 g/m2 (110 lb) card stock.
3 Vinyl labels are not supported.
Identifying media sources and specifications
44
Media specifications
Tray linking
Tray linking enables the automatic linking feature for trays when the same size and type of media is loaded in multiple
sources. The printer automatically links the trays; when one tray is empty, media feeds from the next linked tray.
For example, if the same size and type of media is loaded in tray 1 and tray 2, the printer selects media from tray 1 until it
becomes empty, and then the printer automatically feeds media from the next linked tray — tray 2.
By linking both trays, a single source with a capacity of 750 sheets is created.
If the same size media in each tray is loaded, make sure the media is all the same type in order to link the trays.
Once the selected trays are loaded with the same size and type of media, select the same Paper Typesetting in the Paper
Menufor these sources.
To disable tray linking, set the Paper Typeto a unique value in each one of the trays. If all the trays do not have the same
type of media when they are linked, a job could mistakenly print on the wrong paper type.
Using the duplex function (two-sided printing)
Duplex printing (or two-sided printing) allows printing on both sides of a sheet of paper. Printing on both sides of paper
reduces printing costs.
Select Duplex from the printer driver to print individual duplex jobs.
Duplex printing on letterhead
When duplex (two-sided) printing on letterhead from the trays, load it with the logo face-down.
Using Duplex Bind
When Duplex Bind printing is selected in the printer driver or Duplex Bindin the Finishing Menu in Settings, either
long edge or short edge binding must be selected, which are the values for this setting. The purpose of Duplex Bind is to
define the way duplexed pages are bound, and how the printing on the back of the sheet (even-numbered pages) is
oriented in relation to the printing on the front (odd-numbered pages).
Tray linking
45
Media specifications
The two values for the Duplex Bindare:
Long Edge*
Assumes binding along the long end of the page (left edge for portrait orientation
and top edge for landscape orientation). The following illustration shows long-edge
binding for portrait and landscape pages:
The asterisk (*)
indicates this is
the factory default
setting.
Binding
Back of sheet
Back of
sheet
Front of
next sheet
Binding
Front of next
sheet
Portrait
Landscape
Short Edge
Assumes binding along the short edge of the page (top edge for portrait
orientation and left edge for landscape orientation). The following illustration
shows short-edge binding for portrait and landscape pages:
Back of
sheet
Binding
Binding
Back of
sheet
Front of
next sheet
Front of
next sheet
Landscape
Portrait
Using the duplex function (two-sided printing)
46
6
Loading media
This chapter shows how to load the standard tray (250-sheet letter size tray), the multipurpose feeder, and the optional 500-
sheet tray which is part of the optional 500-sheet drawer. It also includes information about the standard bin.
Loading the standard tray
The printer has two trays to select from: the standard tray (tray 1), also known as the 250-sheet tray and the optional 500-
sheet tray (tray 2), which is part of the optional 500-sheet drawer and fits into the support unit. Load the paper or specialty
media used for the majority of print jobs in tray 1. Proper media loading helps prevent jams and helps make printing trouble-
free.
Do not remove trays while a job prints or while Busyblinks on the operator panel. Doing so may cause a jam.
1
Grasp the handle and pull the tray out. Remove the tray completely.
Loading media
47
Loading media
2
Squeeze the width guide tabs together as shown, and move the width guide to the side of the tray.
3
Squeeze the length guide tabs together as shown, and slide the length guide to the correct position for the size of
paper being loaded. For setup, load Letter or A4 based on the standard size for your country or region. Notice the
size indicators on the bottom of the tray on both sides of the guide. Use these indicators to help position the guide
at the correct size. Notice the load lines on the width guide tab which is the maximum height indicator for loading
media.
Load
lines
4
Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the media. Straighten the
edges on a level surface.
Loading the standard tray
48
Loading media
5
Load the paper stack with the recommended print side face-up. Load the stack toward the back of the tray as
shown.
When loading letterhead paper, place the header toward the front of the tray.
A B C
6
Squeeze the width guide tabs, and slide the length guide to lightly touch the side of the stack.
7
Align the tray, and insert it.
Loading the standard tray
49
Loading media
8
If a different type of media was loaded than the type previously loaded in the tray, change the Paper Type setting
Loading the optional 500-sheet tray
The optional 500-sheet drawer consists of a 500-sheet tray and the support unit. The tray is loaded in the same way as the
250-sheet standard tray is loaded. The only differences between the trays are the look of the width and length tabs and the
location of the size indicators. The following illustration shows the tabs and the location of the size indicators for the optional
500-sheet tray. When the 500-sheet tray is loaded for the first time or when a new size is loaded, remove the tray
completely from the support unit.
Size indicators
Width guide tabs
Length guide tabs
Size indicators
Note: If the same media size is loaded again, the tray does not need to be completely removed from the
support unit. Just remove it partially and load the media without adjusting the guides.
Identifying the multipurpose feeder or the manual feed slot
The printer has either a multipurpose feeder or a manual feed slot located on the front of the standard tray. See Overview
to identify the model. Each holds several sizes and types of media.
Using and loading the multipurpose feeder
The multipurpose feeder can be closed when not in use. Reserve the multipurpose feeder for printing on different sizes and
types of media, such as card stock, transparencies, and envelopes. A stack of media or single sheets of media not kept in a
tray can be loaded into the multipurpose feeder.
When Load MP Feederwith x appears on the operator panel, load the multipurpose feeder with the media specified for
x. Load the media, and press
. The message appears again as a prompt to load the next sheet.
Note: When printing from the multipurpose feeder, be sure to set the Paper Size and Paper Type. See
Setting the Paper Type and Paper Size for more information.
Loading the optional 500-sheet tray
50
Loading media
Follow these guidelines when using the multipurpose feeder:
•
•
Load only one size and type of media at a time.
To achieve the best possible print quality, use only high-quality media that is designed for use in laser printers. See
Media guidelines for information on selecting types of media.
•
•
•
•
•
To prevent jams, do not add media to the multipurpose feeder when it already contains media.
Do not close the multipurpose feeder while a job is printing. Doing so may cause a jam.
Load media with the top edge going into the multipurpose feeder first. (Letterhead goes in face-down.)
Do not place objects on the multipurpose feeder. Also, avoid applying excessive force to it.
Remove media from the multipurpose feeder, and push the extensions back into place if opening the lower door is
needed. To release the media, press the release tab. For an illustration of the release tab, see page 57.
Loading the multipurpose feeder
1
Push the multipurpose feeder latch to the right.
2
Pull the multipurpose feeder door down.
Identifying the multipurpose feeder or the manual feed slot
51
Loading media
3
Grasp the extension, and pull it straight out until fully extended.
4
Grasp the handle of the guide.
•
For paper, push the guide to the media size that is being loaded. Notice the size names molded into the
surface.
Identifying the multipurpose feeder or the manual feed slot
52
Loading media
•
If not loading paper, push the guide all the way to the left.
5
Prepare media for loading.
Note: Do not load different sizes or types of media in the multipurpose feeder at the same time. Doing so
may cause a jam.
•
Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the media.
Straighten the edges on a level surface.
•
Hold transparencies by the edges and fan them to prevent feeding failures.
Note: Avoid touching the print side of the transparencies. Be careful not to scratch them.
Identifying the multipurpose feeder or the manual feed slot
53
Loading media
6
Flex a stack of envelopes back and forth to loosen them, and then straighten the edges on a level surface.
•
Fan the envelopes. This prevents the edges of the envelopes from sticking together and helps them feed
properly. Do not fold or crease the envelopes.
7
8
Move the guide close to the size indicator for the size of envelopes being loaded first.
Locate the stack height limiter and tab. Do not exceed the maximum stack height by forcing media under the stack
height limiter. The maximum stack height for any media is 10 mm (0.4 in.). Overfilling the multipurpose feeder
could cause jams.
Tab
Stack height
limiter
Guide
Size
indicators
Identifying the multipurpose feeder or the manual feed slot
54
Loading media
9
Load the media.
Load paper and card stock with the recommended print side face down and the top edge entering first.
•
•
•
Load letterhead with the logo face down and the top edge entering first.
Load transparencies with the recommended print side face down and the top edge entering first.
Identifying the multipurpose feeder or the manual feed slot
55
Loading media
•
Load envelopes with the flap side up.
Warning: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives.
These envelopes may severely damage the printer. Do not feed stamped envelopes into the
multipurpose feeder. The stamp is shown in the illustration only for placement.
10 Adjust the guide to lightly touch the side of the stack of media. Ensure the media is under the stack height limiter
and the tab.
11 Slide the media gently into the multipurpose feeder until it comes to a stop. Media should lie flat on the
multipurpose feeder.
Identifying the multipurpose feeder or the manual feed slot
56
Loading media
12 Slide the width guide to the right until it lightly touches the edge of the stack for transparencies, card stock, or
envelopes. For paper, the guide was already placed before the paper was loaded; however, check to see if the
guide needs a slight adjustment.
Release tab
Make sure the media fits loosely in the multipurpose feeder and is not bent or wrinkled.
13 Set the Paper Sizeand Paper Typein the menus from the operator panel.
Note: Press the release tab down prior to removing media from the multipurpose feeder.
Using and loading the manual feed slot
Use the manual feed slot to load single sheets not kept in a tray, such as letterhead when a special sheet needs to be
printed.
When Load Manual feeder with x appears on the operator panel, load a single piece of media in the manual feed slot
as specified for x. Load the media, and press
.
Note: When printing from the manual feed slot, be sure to set the Paper Size and Paper Type. See Setting
the Paper Type and Paper Size for more information. Loading the manual feed slot while a print job
is already printing may cause a jam.
Identifying the multipurpose feeder or the manual feed slot
57
Loading media
Follow these guidelines when using the manual feed slot:
•
•
Load only one sheet at a time.
To achieve the best possible print quality, use only high-quality media that is designed for use in laser printers. See
Media guidelines for information on selecting types of media.
•
Load media with the top edge going into the manual feed slot first. (Letterhead goes face-down.)
1
Use the marks above the slot to adjust the guide for standard sizes of media. For an odd size, adjust the guide
after the media is loaded. Place the guide to rest gently against the left side of the media. Do not force the guide
against the media or it could be damaged.
2
Load one sheet of media. Load the media so it fits flush with the right side of the manual feed slot.
Load an envelope with the flap up and to the left. The orientation of the envelope is the same as when the
3
Push the media in until it stops. The printer pulls the media in farther.
Identifying the multipurpose feeder or the manual feed slot
58
Loading media
Using the standard bin
The standard bin holds up to 250 sheets of 20 lb paper and is located on top of the printer. The standard bin collates print
jobs face-down.
Attaching the standard bin
To attach the standard bin to the top of the printer:
1
2
Align it with the opening and slide it down.
Press it down into place.
Using the standard bin
59
Loading media
Using the media stop
The standard bin has a media stop which is used to keep media from sliding off the back of the standard bin. It has two
lengths, one for shorter media like Letter and A4 sizes, and one for longer media like Legal size.
To extend the media stop for short sizes of media:
1
Grasp the media stop at the first indentation.
2
Lift it up and then back until it stops at a 90 degree angle.
To close it, fold it back down.
Using the standard bin
60
Loading media
To extend the media stop for longer sizes of media, start with the media stop fully closed:
1
Grasp the media stop at the second indentation.
2
Lift it up and back until it is flat at a 180 degree angle.
Using the standard bin
61
Loading media
3
Lift up and then back on the extension until it stops at a 90 degree angle.
To close the media stop, fold the extension forward and down. Raise the media stop, and then fold it back down
into its closed position.
Setting the Paper Type and Paper Size
After setting the Paper Type and Paper Size to the correct values for the type and size used in the trays, then any trays
containing the same size and type are automatically linked by the printer.
Note: If the size of the media being loaded now is the same size as the media previously loaded, do not
change the Paper Size setting.
To change the Paper Size and Paper Type setting:
1
2
3
4
5
6
Make sure the printer is on and the Readymessage appears.
Press and release
.
Press
Press
Press
Press
until PaperMenuappears, and then press
until Paper Size/Typeappears, and then press
until the needed media source is reached, and then press
to scroll through a list of possible paper sizes to locate the correct
.
.
.
size, and then press
Press or to scroll through a list of possible paper types to locate the
correct type, and then press . This saves this setting as the new user default type or size setting.
The message Submitting Selectionappears. The printer returns to the PaperMenu.
Press twice to return to Ready.
.
7
8
Setting the Paper Type and Paper Size
62
7
Clearing jams
Avoiding jams hints
The following hints can help avoid jams:
•
information. See the Card Stock & Label Guide available on the Lexmark Web site at
www.lexmark.com/publications for more information about which media will provide optimum results for the
printing environment.
•
For detailed information prior to purchasing large quantities of customized media, see the Card Stock & Label
Guide.
•
•
Do not overload the media sources. Make sure the stack height does not exceed the maximum height indicated by
the load line labels in the sources.
•
•
•
•
•
•
Do not load wrinkled, creased, damp, or curled media.
Flex, fan, and straighten media before loading it.
Do not use media that has been cut or trimmed by hand.
Do not mix media sizes, weights, or types in the same media source.
Make sure the recommended print side is face-up when loading all trays for simplex
(single-sided) printing.
•
•
•
•
Make sure the recommended print side is face-down when loading the multipurpose feeder and manual feed slot.
Do not remove trays during a print job. Wait for Load tray xor Readybefore removing a tray.
Do not load the manual feed slot during printing since this may cause a jam. Wait for the Load Manual feeder
with x prompt.
•
•
Push all trays in firmly after loading media.
Make sure the guides in the trays are properly positioned for the size of media loaded. Make sure the guides are
not placed too tightly against the stack of media.
Clearing jams
63
Clearing jams
•
•
Make sure the media size in the sources matches the size setting selected from the operator panel menus.
Make sure all cables that connect to the printer are correctly attached. See the Setup sheet for more information.
Identifying the media path
The following illustration shows the path that media travels through the printer. The path varies depending on the input
source (tray 1 or tray 2) and if a duplex (two-sided) print job is being sent.
When a jam occurs, the printer issues a message indicating the region of the jam. Only the three-digit jam prefix numbers
are given in the following illustration. For the same three-digit jam numbers and a description of the jam location, see the
203
203
202
201
230
200
241
250
Each blue line
represents a 200
area.
242
Identifying the media path
64
Clearing jams
Accessing jam areas
Open doors and covers, and remove trays to access jam areas. The illustration shows the location of sources and possible
jam areas.
Upper door
Standard bin
Fuser cover
Inner door
Standard tray (Tray 1)
Lower door
Optional 500-sheet tray (Tray 2)
Identifying the media path
65
Clearing jams
Use the following table to locate instructions for a particular jam.
Note: To resolve any message, all media must be cleared from the entire media path.
Operator panel
message
Area description
Clearing a jam...
Go to page
200.xx Paper
Jam
Jam at the input sensor
Just beyond Tray 1
Between Tray 1 and Tray 2
Behind the inner door
units
In Tray 1
200.xx Paper
Jam
Jam in the manual feed slot
In the manual feed slot
201.xx Paper
Jam
Jam between an input sensor and the
fuser exit sensor
units
units and requires removal of
the photoconductor units to
release the jammed media
Under the fuser
Under the fuser cover
202.xx Paper
Jam
Jam after the fuser exit sensor
Partially under the fuser and
partially exposed from a slot
behind the fuser
Between the fuser and the
standard bin
203.xx Paper
Jam
Jam in the duplex page-turnaround area
Jam in the duplex area
Under the rollers near the
fuser
230.xx Paper
Jam
Between the lower door and
the inner door
Tray 1
Entering Tray 1 during the
duplex turnaround of the sheet
241.xx Paper
Jam
Jam in Tray 1
Jam in Tray 2
In Tray 1
242.xx Paper
Jam
In Tray 2
Between Tray 1 and Tray 2
In the multipurpose feeder
250.xx Paper
Jam
Jam in the multipurpose feeder
Identifying the media path
66
Clearing jams
Clearing a jam in the standard tray (Tray 1)
If the media did not feed correctly from the standard tray, the jam is in the tray. The operator panel indicates a 241.xx
Paper Jam.
1
2
Open the standard tray.
Pull the jammed media out.
3
Insert the tray.
If the media fed from the tray and jammed just beyond tray 1, the operator panel indicates a 200.xx Paper Jam.
1
2
Open the standard tray.
Pull the jammed media out. Insert the tray.
Clearing a jam in the standard tray (Tray 1)
67
Clearing jams
Clearing a jam in the optional 500-sheet tray (Tray 2)
If the media did not feed correctly from the optional 500-sheet tray (Tray 2), the jam is in the tray. The operator panel
indicates a 242.xx Paper Jam.
1
2
Open the optional 500-sheet tray.
Pull the jammed media out.
3
Insert the tray into the support unit.
If the media fed from Tray 2, but is caught between Tray 1 and Tray 2 in the media path, the operator panel indicates a
242.xx Paper Jam, also.
1
2
Open the optional 500-sheet tray.
Grasp the jammed media on both sides, and pull it out gently to avoid tearing it.
3
Insert the tray into the support unit.
Clearing a jam in the optional 500-sheet tray (Tray 2)
68
Clearing jams
If the media fed from Tray 2, but is caught between Tray 1 and Tray 2 in the media path, the operator panel may indicate a
200.xx Paper Jaminstead. If so, clear the jam as follows.
1
2
Remove the standard tray.
Pull the jammed media up and then out of the tray.
3
Insert the tray.
Clearing jams behind the inner door
The media is jammed behind the inner door, but not under the photoconductor units. The operator panel indicates a 200.xx
Paper Jam.
Warning: To avoid overexposing the photoconductor units to light, do not leave the inner door open longer than
10 minutes while clearing this jam.
1
2
Open the upper door and the inner door. The lower door comes open with the inner door.
Pull the jammed media up and out.
3
Close the lower door. This closes the inner door. Close the upper door.
Clearing jams behind the inner door
69
Clearing jams
The media is jammed under the photoconductor units. The operator panel indicates a 200.xx Paper Jam or 201.xx
Paper Jam.
1
2
Open the upper door and the inner door. The lower door comes open with the inner door.
Pull the media straight forward only to remove it.
Note: Be careful not to dislodge the photoconductor units.
3
If the media does not pull free at all, remove all four photoconductor units. (If help to remove them is needed, see
2
1
4
Close the lower door. This closes the inner door. Close the upper door.
Clearing jams behind the inner door
70
Clearing jams
Clearing jams under the fuser or fuser cover
CAUTION: The fuser and the inside of the printer near the fuser may be hot. Wait for the fuser to cool before
clearing jams from this area.
The jammed media is under the fuser or the fuser cover. The operator panel indicates a 201.xx Paper Jam.
Warning: To avoid overexposing the photoconductor units to light, do not leave the inner door open longer than
10 minutes while clearing this jam.
1
2
Open the upper door and the inner door. The lower door comes open with the inner door.
Determine where the jam is located.
a
If the jammed media is seen under the fuser, grasp the jammed media on each side and pull it forward.
Clearing jams under the fuser or fuser cover
71
Clearing jams
b
If the jammed media is not seen, grasp the tabs on the fuser cover and lift it. Grasp the jammed media, and
pull it up and out. Close the fuser cover.
1
2
Tab
Tab
If the jammed media is partially under the fuser and partially exposed from the slot behind the fuser, the operator panel
indicates a 202.xx Paper Jam.
Warning: If jammed media is seen in the position shown in the following illustration, pull the jammed media
gently up and to the rear of the printer.
3
Close the lower door. This closes the inner door. Close the upper door.
Clearing jams under the fuser or fuser cover
72
Clearing jams
Clearing jams between the fuser and the standard bin
The jammed media is visible from the standard bin. The operator panel indicates a 202.xx Paper Jam.
Grasp the jam, and pull it back away from the bin.
Clearing a jam in the standard bin
The jammed media is in the standard bin. The operator panel indicates a 203.xx Paper Jam.
Grasp the jam, and pull it back away from the bin.
Clearing jams between the fuser and the standard bin
73
Clearing jams
If the jammed media is caught between the lower door and the inner door, the operator panel indicates a 230.xx Paper
Jam.
1
2
Open the upper door.
Pull the jammed media straight up.
Note: If most of the jammed media is not visible with the upper door open, open the lower door to access
the jam. To open the lower door without also opening the inner door, pull on the lower door handle.
Do not pull the inner door handle, or both the inner door and the lower door will pull down together.
1
2
3
Close the door(s).
Clearing duplex path jams
75
Clearing jams
If the jammed media is caught entering the standard tray (Tray 1), the operator panel indicates a 230.xx Paper Jam.
1
2
Remove the standard tray.
Pull the jammed media down and out.
3
Install the standard tray.
The jammed media is caught as shown in the standard tray (Tray 1). The operator panel indicates a 200.xx Paper Jamor
a 230.xx Paper Jam.
1
2
Remove the standard tray.
Pull the jammed media straight up.
Note: If the media is not visible in this area, pull the tray out completely. Also, look behind the upper and
lower doors for the jammed media.
3
Install the standard tray.
Clearing duplex path jams
76
Clearing jams
Clearing jams from the multipurpose feeder
The media jams as it enters the multipurpose feeder. The operator panel indicates a 250.xx Paper Jam.
Clearing jams from the manual feed slot
If the media is not placed far enough into the manual feed slot, the printer operator panel issues a message to insert the
media. In this case, push the media farther into the slot.
If the media is pushed far enough for the printer to recognize its presence, but not far enough to grasp it in order to feed it,
the operator panel indicates a 200.xx Paper Jam.
Push the media farther into the slot.
Clearing jams from the multipurpose feeder
77
8
Maintaining the printer
The following sections deal with topics for a network administrator in charge of the printer.
Periodically, certain tasks need completion to maintain optimum print quality. These tasks are covered in this chapter.
If several people are using the printer, designate a key operator to do the setup and maintenance of the printer. Refer
printing problems and maintenance tasks to this key operator.
In the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in your area. In
other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you bought your
printer.
Determining the status of supplies
To determine the status of all of the consumables installed in the printer, print the menu settings page.
One or more pages print, depending on the number of menu settings the printer has. Look for “Consumable Status” on the
page; the percentage of life remaining for each of the items is indicated.
Conserving supplies
Several settings in the application software or on the display conserve toner and paper:
Supply
Setting
What the setting does
Other resources
Toner cartridge
Toner Darkness in
Allows adjustment of the level of toner
Toner Darkness in the
Menus and Messages Guide
on the publications CD
the Quality Menu released on a sheet of media. The values
in Settings
range from 1 (lightest setting) to 5 (darkest
setting).
Paper and specialty Multipage Print in
media the Finishing
Causes the printer to print the two or more
Multipage Print in the Menus
page images on one side of a sheet. Values and Messages Guide on the
Menu in Settings for Multipage Print are 2 Up, 3 Up, 4 Up, 6
Up, 9 Up, 12 Up, and 16 Up. Combined with
the duplex setting, Multipage Print allows up
to 32 pages to print on one sheet of paper
publications CD
(16 images on the front and 16 on the back).
Duplex in the
Finishing Menu
in Settings
Duplex (two-sided) printing allows printing on Duplex in the Menus and
both sides of a sheet of paper.
Messages Guide on the
publications CD
Use the software
application or
printer driver to
send a Verify Print
job.
Allows time to examine the first copy of a
multiple-copy job to be sure it is satisfactory
before printing the other copies. If the job is
unsatisfactory, cancel the job.
See Verify Print
Held Jobs in the Menus and
Messages Guide on the
publications CD
Use Held Jobs to
access a Verify
Print job.
Maintaining the printer
78
Maintaining the printer
Ordering supplies and maintenance items
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies
Dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place
where you bought your printer.
Replacing maintenance items as needed helps to maintain top printer performance, optimize print quality, and avoid
printing problems.
Ordering toner cartridges
When a 88 Cyan cartridge low, 88 Magenta cartridge low, 88 Yellow cartridge low, or 88 Black
cartridge lowmessage appears on the operator panel, order the appropriate new print cartridge. A few hundred pages
may be printed after one of the messages appears.
Estimated toner cartridge yield is based on 5% coverage per color. Extremely low print coverage (less than 1.25% for a
color) for extended periods of time may negatively affect actual yield for that color and may cause cartridge parts to fail prior
to exhaustion of toner.
The recommended print cartridges specifically designed for the printer are:
Part name
Part Number
C5240CH
C5240MH
C5240YH
C5240KH
C5242CH
C5242MH
C5242YH
C5242KH
C5220CS
C5220MS
C5220YS
C5220KS
C5200CS
C5200MS
C5200YS
C5200KS
C5222CS
C5222MS
C5222YS
C5222KS
C5202CS
C5202MS
For printer(s)
C524
Cyan High Yield Return Program Toner Cartridge
Magenta High Yield Return Program Toner Cartridge
Yellow High Yield Return Program Toner Cartridge
Black High Yield Return Program Toner Cartridge
Cyan High Yield Toner Cartridge
Magenta High Yield Toner Cartridge
Yellow High Yield Toner Cartridge
Black High Yield Toner Cartridge
Cyan Return Program Toner Cartridge
Magenta Return Program Toner Cartridge
Yellow Return Program Toner Cartridge
Black Return Program Toner Cartridge
Cyan Return Program Toner Cartridge
Magenta Return Program Toner Cartridge
Yellow Return Program Toner Cartridge
Black Return Program Toner Cartridge
Cyan Toner Cartridge
C524
C524
C524
C524
C524
C524
C524
C522, C524
C522, C524
C522, C524
C522, C524
C520
C520
C520
C520
C522, C524
C522, C524
C522, C524
C522, C524
C520
Magenta Toner Cartridge
Yellow Toner Cartridge
Black Toner Cartridge
Cyan Toner Cartridge
Magenta Toner Cartridge
C520
Ordering supplies and maintenance items
79
Maintaining the printer
Part name
Part Number
For printer(s)
C520
Yellow Toner Cartridge
Black Toner Cartridge
C5202YS
C5202KS
C520
Ordering a photoconductor unit
Order Lexmark part number C52030X. For a multi-pack of photoconductor units, order Lexmark part number C52034X.
Ordering a fuser
Order Lexmark part number 40X1400 for a 120V/50–60Hz printer, 40X1402 for a 220–240V/50–60Hz printer, or 40X1403
for a 100V/50–60Hz printer.
Ordering a transfer belt
Order Lexmark part number 40X1401.
Ordering a waste toner box
Order Lexmark part number C52025X.
Maintaining the printer for long-term storage
If the printer will be turned off a month or longer, remove the fuser first and close the upper door. Store the fuser in a
Storing supplies
Use the following guidelines for proper storage.
Storing media
These help avoid media feeding problems and uneven print quality:
•
For best results, store media in an environment where the temperature is approximately 21°C (70°F) and the
relative humidity is 40%.
•
•
Store cartons of media on a pallet or shelf, rather than directly on the floor.
If individual packages of media out of the original carton are stored, make sure they rest on a flat surface so the
edges do not buckle or curl.
•
•
Do not place anything on top of the media packages.
Leave media in its package until ready to be used.
Maintaining the printer for long-term storage
80
Maintaining the printer
Storing the toner cartridges and photoconductor units
Store toner cartridges and photoconductor units in their original packaging until the time for their installation.
Do not store toner cartridges and photoconductor units in:
•
•
•
•
•
•
•
Temperatures greater than 40°C (104°F).
An environment with extreme changes in humidity or temperature.
Direct sunlight.
Dusty places.
A car for a long period of time.
An environment where corrosive gases are present.
An environment with salty air.
Warning: Store the photoconductor units within 10 minutes of removing them to avoid overexposing them to
light and do not touch the shiny photoconductor drum.
Replacing the toner cartridges
When one of the following messages appears on the operator panel, the toner cartridge must be replaced soon: 88 Cyan
cartridge low, 88 Magenta cartridge low, 88 Yellow cartridge low, 88 Black cartridge low. Make sure
the appropriate toner cartridge is ordered. Replace the toner cartridge when the 88 Replace Cyan cartridge, 88
Replace Magenta cartridge, 88 Replace Yellow cartridge, or 88 Replace Black cartridge message
appears.
See Ordering toner cartridges for more information. See 88 Replace <color> cartridgein the Menus and Messages
Guide on the publications CD for more information.
Toner cartridges must remain in this order; they are not interchangeable in the slots. Notice the labels on the right side of
the toner cartridges. From top to bottom, the labels mean:
Y
C
M
K
Yellow
Cyan
Magenta
Black
To replace a toner cartridge, see the Replacing a toner cartridge sheet that comes with a replacement cartridge.
Once the toner cartridge is replaced, follow the instructions located in the new toner cartridge box to recycle the used toner
cartridge.
When you return a used toner cartridge, you contribute to a worldwide recycling effort at no cost to you.
For best results, use Lexmark supplies with the printer. Damage caused to the printer by use of third-party supplies is not
covered under your Lexmark printer warranty.
Replacing the toner cartridges
81
Maintaining the printer
Recycling Lexmark products
To return Lexmark products to Lexmark for recycling:
1
2
Visit our Web site:
Follow the instructions on the computer screen.
Replacing the photoconductor units
When 84 [color] PC Unit life warning appears on the operator panel, replace the photoconductor unit soon. Make
When 84 Replace [color] PC Unitappears on the operator panel, replace the photoconductor unit immediately.
To replace a photoconductor unit, see the Replacing a photoconductor unit sheet that comes with a replacement
photoconductor unit.
Warning: Save the box and packaging from a new photoconductor unit. A bag and a box are needed to store
each of the cyan, magenta, and yellow photoconductor units. They are removed and stored to protect
them from exposure to light when printing black-only text and art for long periods. For more
publication Printing only black text and graphics.
Replacing the fuser
When 80 Fuser life warningappears on the operator panel, replace the fuser soon. Make sure one is on order. See
Ordering a fuser for more information.
When 80 Replace Fuser appears on the operator panel, replace the fuser immediately.
CAUTION: The fuser and the inside of the printer near the fuser may be hot. Wait for it to cool before replacing
the fuser.
To replace the fuser, see the Replacing the fuser sheet that comes with a replacement fuser.
Replacing the waste toner box
When 82 Waste toner box nearly full appears on the operator panel, replace the waste toner box soon. Make sure
When 82 Replace waste toner box appears on the operator panel, replace the waste toner box immediately.
To replace the waste toner box, see the Replacing the waste toner box sheet that comes with a replacement waste toner
box.
Replacing the transfer belt
When 83 Transfer belt life warningappears on the operator panel, replace the transfer belt soon. Make sure one is
When 83 Replace transfer belt appears on the operator panel, replace the transfer belt immediately.
Recycling Lexmark products
82
Maintaining the printer
To replace the transfer belt, see the Replacing the transfer belt sheet that comes with a replacement transfer belt.
Cleaning the printhead lenses
Clean the printhead lenses when print quality problems become apparent as mentioned in Solving print quality problems
Warning: To avoid overexposing the photoconductor units to light, do not leave the inner door open longer than
10 minutes.
1
2
3
4
Turn the printer off.
Open the upper door and the inner door. The lower door comes open with the inner door.
Locate the four printhead lenses as shown.
Printhead lenses
5
Clean the lenses using a can of compressed air (same as the compressed air used to clean a camera lens).
Warning: Do not touch the printhead lenses or they may be damaged.
6
7
8
Install the four toner cartridges.
Close the doors.
Turn the printer on.
Cleaning the printhead lenses
83
Maintaining the printer
Aligning the toner cartridges for color registration
When the new transfer belt was installed and all the photoconductor units were moved from the used transfer belt to the
new one, the alignment of the toner cartridges and photoconductor units may have changed. For better color quality,
complete the following steps for color registration:
1
2
3
Turn the printer off.
Press and hold
and
while turning the printer on.
Release the buttons when the clock appears.
CONFIG MENUappears on the first line of the display.
4
5
Press
Print Alignment Pageis on the first line, so press
Wait as four pages print. Examine each page for the letters A through L.
Press until Set A appears, and then press
until
Color Alignment appears, and then press
.
.
6
.
A screen appears with a number shown in the box. The number is the current alignment.
On the printed sheet, choose the straightest of the 20 lines beside the letter A.
7
8
Press
to decrease the number, or press
to increase the number shown in the box to make it correspond to
the chosen number, and then press
.
The Submitting Selection message appears.
9
10 Press
.
11 Press
until
Exit Config Menu appears, and then press
to complete this procedure.
Aligning the toner cartridges for color registration
84
Maintaining the printer
Removing the fuser for long-term storage
If the printer will be turned off for a month or longer, remove the fuser and store it in a clean and convenient place.
CAUTION: The fuser and the inside of the printer near the fuser may be hot. Wait for the fuser to cool before
removing it.
1
2
Turn the printer off.
Grasp the handhold.
3
Open the upper door.
Removing the fuser for long-term storage
85
Maintaining the printer
4
Turn the thumbscrews counterclockwise to loosen them.
5
Grasp the fuser by the handles and lift it straight up.
6
7
8
The fuser could still be hot. Touch it only by the handles.
Store the fuser in a clean and convenient place.
Close the upper door.
Removing the fuser for long-term storage
86
Maintaining the printer
3
4
Grasp the fuser by the handles and align it with its opening. Align the tab on the right with the groove. Align the
u-shaped part on the left of the fuser with the u-shaped groove.
Gently lower the fuser into place. Push it down until it is firmly seated.
5
Turn the thumbscrews clockwise to tighten them.
Warning: Make sure the thumbscrews are tightened fully before closing the upper door.
6
7
Close the upper door.
Turn the printer on.
If the fuser is installed improperly or it is missing, 87 Fuser Missingappears on the operator panel. If this message
appears, remove the fuser, and reinstall it correctly.
Replacing the fuser after long-term storage
88
9
Troubleshooting
Solving basic printer problems
Sometimes printer problems or an unresponsive printer are very easy to solve. When a problem occurs, first make sure
that:
•
•
•
•
•
•
The printer power cord is plugged into the printer and a properly grounded electrical outlet.
The printer power switch is on.
The electrical outlet is not turned off by any switch or breaker.
Other electrical equipment plugged into the outlet is working.
The printer driver settings are correct.
All options are properly installed.
If all of the problems listed are checked, and a problem still exists, turn the printer power off, wait for about 10 seconds, and
then turn the printer power on. This often fixes the problem.
Note: If an error message appears, see the Menus and Messages Guide located on the publications CD for
more information.
Troubleshooting
89
Troubleshooting
Solving display problems
Symptom
Cause
Action
Operator panel shows
only diamonds or is
blank.
The printer self test failed. Turn the printer off, wait about 10 seconds, and turn the printer
on.
The clock appears on the operator panel. When the test is
completed, Readyappears.
If the messages do not appear, turn the printer off. For technical
support, contact the Lexmark Customer Support Center at
http://support.lexmark.com.
Menu settings changed
from the operator panel
have no effect.
Settings in the software
application, the printer
driver, or the printer
utilities are overriding the
settings made from the
operator panel.
Change the menu settings from the printer driver, the printer
utilities, or the software application instead of the operator panel.
Disable the settings in the printer driver, the printer utilities, or the
software application so the settings from the operator panel can
be changed.
LCD is too light or too
dark.
is not adjusted.
Solving printing problems
Symptom
Cause
Solution
Jobs do not print.
The printer is not ready to Make sure Readyor Power Saver appears on the display
receive data.
before sending a job to print.
The standard bin is full.
Remove the stack of paper from the standard bin.
The specified tray is
empty.
Load paper in the tray.
The wrong printer driver is Verify the selection of the printer driver associated with the
being used or printing to a printer.
file has been tried.
If a USB port is in use, make sure the operating system and
printer driver are compatible.
The MarkNet N8000
Series internal print
server is not set up
properly or is not
Verify the proper configuration for the printer for network
printing.
See the drivers CD or the Lexmark Web site for information.
connected properly.
The wrong interface cable Use a recommended interface cable.
is in use, or the cable is
See the Setup sheet for cable specifications.
not securely connected.
Held jobs do not print.
A formatting error has
occurred.
Print the job. (Only part of the job may print.)
Delete the job.
The printer has
insufficient memory.
Add an optional memory card.
Free up additional printer memory by scrolling through the list of
held jobs and deleting others sent to the printer.
The printer has received
invalid data.
Delete the job.
Solving display problems
90
Troubleshooting
Symptom
Cause
The job is too complex.
Solution
Job takes longer than
expected to print.
Reduce the complexity of the print job by eliminating the number
and size of fonts, the number and complexity of images, and the
number of pages in the job.
Page Protect is set to On. Set Page Protect to Offfrom the Setup Menuin Settings.
1 Press
2 Press
3 Press
.
until
until
until
Settings appears, and then press
Setup Menu appears, and then press
Print Recovery appears, and then press
.
.
4 Press
.
5 Press
until
until
Page Protect appears, and then press
.
6 Press
Off appears, and then press
.
Job prints from the wrong The operator panel menu Make sure the Paper Sizeand Paper Typespecified on the
tray or on the wrong
media.
settings do not match the operator panel and in the printer driver are correct for the job
media loaded in the tray.
being printed.
Incorrect characters print. An incompatible parallel
cable is in use.
If using a parallel interface, make sure to use an IEEE 1284-
compliant parallel cable. Lexmark part number 1329605 (10 ft)
or 1427498 (20 ft) for the standard parallel port are
recommended.
The printer is in Hex Trace If Ready Hexappears on the display, exit Hex Trace mode;
mode.
otherwise, the job will not print. Turn the printer off and back on
to exit Hex Trace mode.
Tray linking does not
work.
Tray linking is not
configured properly.
To configure the linked trays:
Make sure the Tray x Size value in the Paper X Size menu item
in the Paper Menuis the same for all linked trays.
Make sure the Tray x Type value in the Paper X Type menu item
in the Paper Menu is the same for all linked trays.
Note: Select the paper source and the size first, and then the
screen for Paper Type is shown.
Large jobs do not collate. Collate is not set to On.
Set Collationto Onin the Finishing Menuin Settingsor
through the printer driver.
The standard bin media
stop is not set to the
correct position for the
media size.
Set the media stop in the standard bin to the correct position.
The job is too complex.
Reduce the complexity of the print job by eliminating the number
and size of fonts, the number and complexity of images, and the
number of pages in the job.
The printer does not have Add printer memory or an optional hard disk.
enough memory.
See the Setup sheet for information on adding an optional
an optional hard disk.
Unexpected page breaks The job has timed out.
occur.
Set the Print Timeoutmenu item to a higher value from the
Timeoutsmenu item in the Setup Menuin Settings.
Solving print quality problems
Many print quality problems can be solved by replacing a supply or maintenance item that is approaching the end of its
intended life. Check the operator panel for a message about a printer consumable. See Determining the status of
supplies for information about other ways to identify consumables that need to be replaced.
Solving print quality problems
91
Troubleshooting
Use the following table to find solutions to print quality problems.
Symptom
Cause
Solution
Repeating defects
Either the toner cartridges, the
photoconductor units, or the fuser
are defective.
Marks occur repeatedly only in one color and
multiple times on a page:
Replace the item if the defects occur every:
33.5 mm (1.32 in.) or 35.7 mm (1.41 in.) for the toner
cartridges
28.3 mm (1.11 in.) or 72.4 mm (2.85 in.) for the
photoconductor unit
Print the Print Quality Test Pages and the Print defects
Quality Test Pages for more information. Print the
Print defects guide which is available from the Help
menu on the printer operator panel.
Marks occur down the page repeatedly in all
colors:
Replace the fuser if the defects occur every 116 mm
(4.56 in.).
Color misregistration
Color has shifted outside of the
appropriate area (top to bottom or
left to right) or has been
superimposed over another color
area.
1 Turn the printer off.
2 Remove and reinstall the photoconductor units.
3 Turn the printer on.
4 Select Color Adjustfrom the Quality Menu
in Settings.
AABBCCDDEE
If the problem still exists, see Aligning the toner
cartridges for color registration for more
information.
ABCDE
ABCDE
White or colored line
Either the toner cartridges, the
photoconductor units, or the
Clean any spilled toner in the printer housing near the
printhead using a soft, clean, lint-free cloth.
transfer belt are defective, or toner
has accumulated in front of the
printhead or on the printhead lens.
Clean the printhead lenses. See Cleaning the
ABCDE
ABCDE
ABCDE
Replace the color toner cartridge causing the line.
If the problem still exists, replace the photoconductor
units.
If the problem continues, replace the transfer belt.
Solving print quality problems
92
Troubleshooting
Symptom
Cause
Solution
Streaked horizontal lines
The toner cartridges may be
defective, empty, or worn.
Replace the toner cartridges as needed.
The fuser may be defective or worn. Replace the fuser.
ABCDE
ABCDE
ABCDE
Streaked vertical lines
Toner is smeared before fusing to
the media.
If media is stiff, try feeding from another tray.
The toner cartridges are defective. Replace the color toner cartridge causing the streaks.
ABCDE
ABCDE
ABCDE
The transfer belt is defective.
Replace the transfer belt.
Print irregularities
The media has absorbed moisture Make sure the media loaded in the source is not damp.
due to high humidity.
Load media from a fresh package.
The media being used does not
meet the printer specifications.
Make sure the printer Paper Type setting matches the
type of media being used.
ABCDE
ABCDE
ABCDE
Avoid textured media with rough finishes.
The toner cartridges may be empty. Replace the needed toner cartridge.
The fuser is worn or defective. Replace the fuser.
Solving print quality problems
93
Troubleshooting
Symptom
Cause
Solution
Print too light
Color Saver in the Quality Menu
in Settingscould be set to On.
Set Color Saver to Off.
The Toner Darkness setting in the
Select a different Toner Darkness, RGB Brightness, or
Quality Menuin Settingsis too RGB Contrast setting from the printer driver before
light, the RGB Brightness setting is sending the job to print, or return the color settings to
too bright, or the RGB Contrast is
too high.
the factory defaults.
The media being used does not
meet the printer specifications.
Make sure the media loaded in the source is not damp.
Load media from a new package. Avoid textured
media with rough finishes.
The toner cartridges are low on
toner.
Replace the toner cartridges.
The toner cartridges are defective.
Print too dark
The Toner Darkness setting in the
Select a different Toner Darkness, RGB Brightness, or
Quality Menuin Settingsis too RGB Contrast setting from the printer driver before
dark, the RGB Brightness setting is sending the job to print, or return the color settings to
too dark, or the RGB Contrast is too the factory defaults.
low.
The toner cartridges are defective. Replace the toner cartridges.
Transparency print quality The transparencies being used do
Avoid getting fingerprints on the transparencies.
is poor.
not meet the printer specifications.
Use only transparencies recommended by the printer
(Print has inappropriate
The Paper Type setting for the tray manufacturer.
light or dark spots, toner is being used is set to something
Make sure the Paper Type setting in the Paper Menu
is set to Transparency.
smeared, horizontal or
vertical light bands
appear, or color does not
project.)
other than Transparency.
Toner specks
The toner cartridges are defective. Replace the toner cartridges.
Toner is in the media path.
Call for customer support.
Toner rubs off the paper
easily when the sheets
are handled.
A specialty media is being used.
Make sure the correct Media Type is selected.
The Paper Weight setting in the
Change Paper Weight from Normalto Heavy. If
Paper Menuis wrong for the type of necessary, change Paper Texture from Normal to
paper or specialty media being
used.
Rough.
The fuser is worn or defective.
Replace the fuser.
Gray background
The Toner Darkness setting in the
Select a different Toner Darkness setting from the
Quality Menuin Settingsis too printer driver before sending the job to print.
dark.
Remove and reinstall the toner cartridges.
The toner cartridges are defective.
Replace the toner cartridges.
ABCDE
ABCDE
ABCDE
Solving print quality problems
94
Troubleshooting
Symptom
Cause
Solution
Uneven print density
The toner cartridges are defective. Replace the toner cartridges.
The photoconductor units are
defective.
Replace the photoconductor units.
ABCDE
ABCDE
ABCDE
Ghost images
The photoconductor units are not
functioning properly.
Make sure the Paper Type setting is correct for the
paper or specialty media being used.
Replace the photoconductor units.
Call for customer support.
Clipped images
There could be an incorrect page
size selected in the driver or
application.
Specify the correct page size in the driver or
application.
(Some of the print is cut
off on the sides, top, or
bottom of the paper.)
Guides in the selected tray are set
for a different size media than what the size loaded.
is loaded in the tray.
Move the guides in the tray to the proper positions for
Incorrect margins
Guides in the selected tray are set
for a different size media than what the size loaded.
is loaded in the tray.
Move the guides in the tray to the proper positions for
Auto size sensing is set to Off, but a
different size media is loaded in a
tray. For example, if A4 size paper
is inserted into the selected tray, but
the Paper Size was not set to A4.
Skewed print
Guides in the selected tray are not Move the guides in the tray to the proper positions for
in the correct position for the media the size loaded.
size loaded in the tray.
(Print is inappropriately
slanted.)
Blank pages
An incorrect media type is loaded in Load the correct type media for the print job, or make
the tray being printed from, or the
sure the Paper Type setting is correct for the paper or
Paper Type setting does not match specialty media being used.
the type of media loaded in the
Replace the toner cartridges.
source.
The toner cartridges are defective
or empty.
Solid color pages
The photoconductor units are
defective.
Make sure all packaging is removed from the
photoconductor units. See the Setup sheet or
Replacing a photoconductor unit.
The printer requires servicing.
Replace the photoconductor units.
Call for customer support.
Solving print quality problems
95
Troubleshooting
Symptom
Cause
Solution
The media curls badly
The Paper Weight setting is wrong Change the Paper Weight setting.
once it prints and exits to for the type of paper or specialty
the standard bin.
media being used.
The media loaded in the source is
damp.
Make sure the media loaded in the source is not damp.
Load media from a new package.
Solving print quality problems
96
Troubleshooting
Solving option problems
Symptom
Cause
Solution
The option does not
operate correctly after it is
installed, or it stops
working.
The option is not installed correctly. Remove the option, and then reinstall it.
Cables connecting the option to the Check the cable connections.
printer are not attached correctly.
See the Setup sheet for instructions.
The printer driver does not
recognize that the option is
installed.
Look at the driver settings and verify that all the printer
configuration settings are correct. If an option does not
appear in the driver settings, it is not installed properly.
procedures, and reinstall the option.
Optional 500-sheet drawer: Make sure the connection between the drawer and the printer
Optional memory or flash memory card: Make sure the connection between the card and
requirements for more information on memory cards.
Optional INA card: Make sure the connection between the card and the system board is
instructions.
Solving option problems
97
Troubleshooting
Solving media feed problems
Symptom
Cause
Solution
Paper frequently jams.
Media that does not meet the
printer specifications is being used.
Use recommended media.
See the Card Stock & Label Guide available on our
Lexmark Web site at www.lexmark.com for detailed
specifications.
prevent jams from occurring.
Too much paper or too many
envelopes are loaded.
Make sure the stack of media loaded does not exceed
the maximum stack height indicated by the load line on
the tray or the stack height limiter on the multipurpose
feeder.
Guides in the selected tray are not Move the guides in the tray to the correct position.
set to the appropriate position for
the size paper loaded.
optional 500-sheet tray for detailed instructions.
The paper has absorbed moisture
due to high humidity.
Load paper from a fresh package.
Store paper in its original wrapper until it is loaded.
Some printer models do not have a Remove media from the standard bin.
standard bin full sensor.
The standard bin media stop is not Set the media stop in the standard bin to the correct
set to the correct position for the
media size.
information.
The multipurpose feeder door is
designed to tilt down to prevent
damage to it when the lower door is
opened. This is a protective feature
of the printer.
To reposition the multipurpose feeder door:
1 Remove media from the multipurpose feeder.
2 Push the extensions back into place.
3 Close the multipurpose feeder.
4 Open the multipurpose feeder.
5 Grasp the multipurpose feeder extension, and pull it
straight out until fully extended.
6 Load media into the multipurpose feeder.
The fuser may be installed
incorrectly.
1 Turn the printer off.
2 Open the upper door.
CAUTION: The fuser and the inside
of the printer near the fuser may be
hot. Wait for the fuser to cool before
attempting to solve this problem.
3 Push down on the fuser handles while tightening
each fuser thumbscrew.
4 Close the upper door completely.
5 Open the upper door completely.
6 Re-tighten each fuser thumbscrew completely.
7 Close the upper door completely.
8 Turn the printer on.
The fuser may be damaged.
The entire media path is not
Replace the fuser.
The Paper Jam
message remains after
the jam is removed.
Clear media from the entire path, open the door
cleared, or the door specified by the indicated by the operator panel message, clear the
message has not been opened to
check for jams in this area.
jam, and close the door. The printer resumes printing.
Solving media feed problems
98
Troubleshooting
Symptom
Cause
Solution
Media falls out of the
standard bin when the
standard bin is full.
Some printer models do not have a Remove media from the standard bin.
standard bin full sensor.
The standard bin media stop is not Set the media stop in the standard bin to the correct
set to the correct position for the
media size.
information.
The page that jammed
does not reprint after the
jam is cleared.
Jam Recovery in Print Recovery Set Jam Recoveryto Auto or On.
the Setup Menu in Settings is
set to Off.
Blank pages feed into the An incorrect media type is loaded in Load the correct type media for the print job or change
standard bin.
the tray being printed from.
the Paper Type on the operator panel to match the
type of media loaded.
Solving media feed problems
99
Troubleshooting
Solving network printing problems
Problem
Action
Job did not print or incorrect
characters printed.
Verify that the MarkNet N8000 Series internal print server or external print server is set
up properly and the network cable is connected.
For more details, see the drivers CD that shipped with the printer.
For Novell users:
Make sure the netware.drv file is dated October 24, 1994 or later.
Make sure the NT (no tabs) flag is included in the capture statement.
For Macintosh users:
The printer may need an optional internal print server to allow Macintosh connection.
Verify that the printer is set up correctly in Chooser.
Solving other problems
Problem
Action
I need to get updated printer
drivers or utilities.
See the drivers CD that came with the printer. It contains printer drivers and utilities.
utilities.
I need to attach a serial cable to If the printer is configured with a serial port, or an optional interface card is installed,
the printer.
The multipurpose feeder door
This is an intentional protective feature to prevent damage to the printer when the
tilts down when the lower door is lower door is opened when the multipurpose feeder is in use.
opened.
To reposition the multipurpose feeder door:
1 Remove media from the multipurpose feeder.
2 Push the extensions back into place.
3 Close the multipurpose feeder.
4 Open the multipurpose feeder.
5 Grasp the multipurpose feeder extension, and pull it straight out until fully extended.
6 Load media into the multipurpose feeder.
I cannot find the printer escape See the Technical Reference available on the Lexmark Web site at
codes.
Solving color quality problems
This section helps answer some basic color-related questions and describes how some of the features provided in the
Quality Menuin Settings can be used to solve typical color problems. For more information about the Quality Menu,
including the menu selections, see the Menus and Messages Guide.
Note: Read Solving print quality problems, which provides solutions for common print quality problems,
some of which may affect the color quality of the printed output.
Solving network printing problems
100
Troubleshooting
Frequently asked questions (FAQ) about color printing
What is RGB color?
Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in nature.
For example, red and green light can be combined to create yellow light. Televisions and computer monitors create colors in
this manner. RGB color is a method of describing colors by indicating the amount of red, green, and blue light needed to
reproduce a particular color.
What is CMYK color?
Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors
observed in nature. For example, cyan and yellow can be combined to create green. Printing presses, inkjet printers, and
color laser printers create colors in this manner. CMYK color is a method of describing colors by indicating the amount of
cyan, magenta, yellow, and black needed to reproduce a particular color.
How is color specified in a document to be printed?
Software applications typically specify document color using RGB or CMYK color combinations. Additionally, they
commonly let users modify the color of each object in a document. Since the procedures to modify colors vary depending
on the application, see the software application Help section for instruction.
How does the printer know what color to print?
When a user prints a document, information describing the type and color of each object in the document is sent to the
printer. The color information is passed through color conversion tables that translate the color into appropriate amounts of
cyan, magenta, yellow, and black toner needed to produce the desired color. The object type information lets different color
conversion tables be used for different types of objects. For example, it is possible to apply one type of color conversion
table to text while applying a different color conversion table to photographic images.
Should I use the PostScript or PCL driver for the best color? What driver settings
should I use for the best color?
The PostScript driver is strongly recommended for best color quality. The default settings in the PostScript driver provide
preferred color quality for the majority of printouts.
Why doesn't the printed color match the color I see on my computer screen?
The color conversion tables used in Auto Color Correctionmode generally approximate the colors of a standard
computer monitor. However, because of technology differences that exist between printers and monitors, there are many
colors that can be generated on a computer screen that cannot be physically reproduced on a color laser printer. Color
match can also be affected by monitor variations and lighting conditions. Read the response to the question How can I
match a particular color (such as a color in a corporate logo)? for recommendations on how the printer Color Samples
pages may be useful in solving certain color matching problems.
The printed page appears tinted. Can I slightly adjust the color?
Sometimes a user may consider printed pages to appear tinted (for example, everything printed seems to be too red). This
can be caused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, Color
Balancemay be used to create more preferable color. Color Balance provides the user with the ability to make subtle
adjustments to the amount of toner being used in each color plane. Selecting positive (or negative) values for cyan,
magenta, yellow, and black under the Color Balancemenu will slightly increase (or decrease) the amount of toner used
for the chosen color. For example, if a user believes the overall printed page to be too red, then decreases to both magenta
and yellow could potentially improve color preference.
Solving color quality problems
101
Troubleshooting
My color transparencies seem dark when projected. Is there anything I can do to
improve the color?
This problem most commonly occurs when projecting transparencies with reflective overhead projectors. To obtain the
highest projected color quality, transmissive overhead projectors are recommended. If a reflective projector must be used,
then adjusting Toner Darknesssettings to 1, 2, or 3 will lighten the transparency.
Color Savermust be Offto adjust Toner Darkness.
What is Manual Color Correction?
The color conversion tables applied to each object on the printed page when using the default Auto Color Correction
setting generate preferred color for the majority of documents. Occasionally a user may want to apply a different color table
mapping. This customization is accomplished using the Manual Colormenu and the Manual Color Correction setting.
Manual Color Correction applies the RGB and CMYK color conversion table mappings as defined in the Manual Color
menu. Users may select any of five different color conversion tables available for RGB objects (sRGB Display, Display —
True Black, sRGB Vivid, Off, and Vivid) and any of four different color conversion tables available for CMYK objects
(US CMYK, Euro CMYK, Vivid CMYK, and Off).
Note: The Manual Color Correction setting is not useful if the software application does not specify colors
with RGB or CMYK combinations, or in certain situations where the software application or the
computer operating system adjusts the colors specified in the application through color management.
How can I match a particular color (such as a color in a corporate logo)?
Occasionally, users have a need for the printed color of a particular object to closely match a specific color. A typical
example of this is when a user is trying to match the color of a corporate logo. While instances can occur in which the
printer cannot exactly reproduce the desired color, users should be able to identify adequate color matches for the majority
of cases. The Color Samples menu item can provide useful information in helping to solve this particular type of color-
matching problem.
The nine Color Samples values correspond to color conversion tables in the printer. Selecting any of the Color Samples
values generates a multiple-page printout consisting of hundreds of colored boxes. Either a CMYK or RGB combination is
located on each box, depending on the table selected. The observed color of each box is obtained by passing the CMYK or
RGB combination labeled on the box through the selected color conversion table.
The user can scan the color samples pages and identify the box whose color is the closest to the desired color. If the user
finds a box whose color is close to the desired color match, but the user would like to scan the colors in that area in more
detail, then the user can access the Detailed Color Samples by using the printer EWS interface, which is only available on
network models.
The color combination labeled on the box can then be used for modifying the color of the object in a software application.
The software application Help section provides instructions for modifying the color of an object. Manual Color
Correctionmay be necessary to utilize the selected color conversion table for the particular object.
Which Color Samples pages to use for a particular color-matching problem depends on the Color Correction setting being
used (Auto, Off, or Manual), the type of object being printed (text, graphics, or images), and how the color of the object is
specified in the software application (RGB or CMYK combinations). When the printer ColorCorrectionsetting is set to
Solving color quality problems
102
Troubleshooting
Off, the color is based on the print job information; no color conversion is implemented. The following table identifies which
Color Samples pages to use:
Color specification of
object being printed
Classification of
object being printed
Printer Color
Correction setting
Color Samples pages to print
and use for color matching
RGB
Text
Auto
sRGB Vivid
Manual
Auto
Manual Color RGB Text Setting
sRGB Vivid
Graphic
Image
Text
Manual
Auto
Manual Color RGB Graphics Setting
sRGB Display
Manual
Auto
Manual Color RGB Image Setting
US CMYK or EURO CMYK
Manual Color CMYK Text Setting
US CMYK
CMYK
Manual
Auto
Graphic
Image
Manual
Auto
Manual Color CMYK Graphics Setting
US CMYK
Manual
Manual Color CMYK Image Setting
Note: The Color Samples pages are not useful if the software application does not specify colors with RGB
or CMYK combinations. Additionally, certain situations exist where the software application or the
computer operating system adjusts the RGB or CMYK combinations specified in the application
through color management. The resulting printed color may not be an exact match of the Color
Samples pages.
What are Detailed Color Samples and how do I access them?
This information applies to network models only.
Detailed Color Samples are pages similar to the default pages of color samples accessible from the Quality Menuin
Settingson the printer operator panel or from the “Configuration Menu'” in the printer EWS. The default color samples
accessed by these methods have an increment value of 10 percent for Red (R), Green (G), and Blue (B) values.
Collectively, these values are known as RGB color. If the user finds a value on the pages that is close, but would like to scan
more colors in a nearby area, the user can use the Detailed Color Samples to input the desired color value and a more
specific or lower increment value. This lets the user print multiple pages of colored boxes that surround a specific color of
interest.
To access the pages of Detailed Color Samples, use the printer EWS interface. Select the Color Samples option within the
“Configuration Menu.” Nine color conversion table options and three buttons called Print, Detailed, and Reset are shown on
the options screen.
If the user selects a color conversion table and presses the Print button, the printer prints the default color samples pages.
If the user selects a color conversion table and presses the Detailed button, a new interface becomes available. The
interface lets the user enter individual R, G, and B values of the specific color of interest. The user can also enter an
increment value that defines the difference between the RGB value that each color box differs by. If the user selects Print,
a printout generates which consists of the user-specified color and the colors that exist near this color based on the
increment value.
This process can be duplicated for Cyan (C), Magenta (M), Yellow (Y), and Black (K) color conversion tables, too.
Collectively, these values are known as CMYK color. The default increment is 10 percent for Black, and 20 percent for
Solving color quality problems
103
Troubleshooting
Cyan, Magenta, and Yellow. The increment value defined by the user for Detailed Color Samples applies to Cyan, Magenta,
Yellow, and Black.
Online technical support
Calling for service
When calling for printer service, be prepared to describe the problem or the error message on the display.
Be prepared to give the printer model type and serial number. See the label located on the back of the printer at the right for
this information. The serial number is also listed on the menu settings page which can be printed. See Printing the menu
settings page for more information.
For service, contact the Lexmark support site for customer service at http://support.lexmark.com, and report a
description of the problem.
Online technical support
104
10
Administrative support
The following sections are for a system support person in charge of the printer.
Since many people could be using the printer, an administrator may choose to lock the menus to keep others from changing
menu settings from the operator panel.
Disabling operator panel menus
To disable the operator panel menus so that changes cannot be made to the printer default settings:
1
Turn the printer off.
Note: Disabling the operator panel menus does not prevent access to Print and Hold functionality.
Press and hold and while turning the printer on.
2
3
Release the buttons when the clock appears.
CONFIG MENUappears on the first line of the display.
4
5
Press
Disableappears on the first line of the display.
Press until Disable appears, then press
until
Panel Menusappears, then press
.
.
The messages Submitting Selection and Disabling Menus appear briefly in succession. The menus are
disabled.
The operator panel returns to CONFIG MENUwith
Panel Menusshown.
6
Press until Exit Config Menuappears, and then press
.
Activating Menu Changesand Resetting the Printer appear briefly in succession followed by a short
appearance of the clock. The operator panel then returns to Ready.
Note: Once the menus are disabled, pressing
causes Menus are Disabledto appear.
Enabling menus
1
2
Press until Enableappears, and then press
.
The messages Submitting Selection and Enabling Menus appear briefly in succession. The menus are
enabled.
The operator panel returns to CONFIG MENUwith
Panel Menusshown.
3
Press until Exit Config Menuappears, and then press
.
Activating Menu Changesand Resetting the Printer appear briefly in succession followed by a short
appearance of the clock. The operator panel then returns to Ready.
Administrative support
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Administrative support
Restoring factory default settings
When first entering the printer menus from the operator panel, notice an asterisk (*) next to a value in the menus. This
asterisk indicates the factory default setting. These settings are the original printer settings. (Factory defaults may vary for
different countries and regions.)
When a new setting is selected from the operator panel, the Savedmessage appears. When the Savedmessage
disappears, an asterisk appears next to the setting to identify it as the current user default setting. These settings are active
until new ones are stored or the factory defaults are restored.
To restore the original printer factory default settings:
1
2
3
4
5
6
Make sure the printer is on and the Readymessage appears.
Press
Press
Press
Press
Press
to enter the menus.
until
Settings appears, and then press
.
until
until
Setup Menu appears, and then press
.
Factory Defaults appears, and then press
.
until Restore Now appears, and then press
.
The message Restoring Factory Defaultsappears, followed by the Readymessage.
When Restore is selected:
•
•
No other button actions are available on the operator panel while Restoring Factory Defaultsappears.
All downloaded resources (fonts, macros, and symbol sets) in printer memory (RAM) are deleted. (Resources
residing in flash memory or on the optional hard disk are unaffected.)
•
All menu settings are returned to the factory default values, except:
–
–
The operator panel Display Language setting in the Setup Menu.
All settings in the Parallel Menu, Serial Menu, Network Menu, and USB Menu.
Adjusting Power Saver
To adjust the Power Saver setting in the Setup Menu:
1
2
3
4
5
6
Make sure the printer is on and the Readymessage appears.
Press
Press
Press
Press
to enter the menus.
until Settings appears, and then press
.
until
until
or
Setup Menu appears, and then press
.
Power Saver. appears, and then press
.
Press
press
to decrease or increase the number in the scale for the desired number of minutes, and then
.
Minute settings available range from 1–240. The menu value Disabledis also available if Energy Conserveis
set to Disabled.
The Submitting Selection message appears.
Note: The Power Saver setting may also be adjusted by issuing a Printer Job Language (PJL) command.
For more information, see the Technical Reference available on our Lexmark Web site at
www.lexmark.com.
Restoring factory default settings
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Administrative support
Disabling Power Saver
Disabling Power Saver is a two-step process. First, the menu item is turned on, and then the menu item is selected.
1
2
3
Turn the printer off.
Press and hold
and
while turning the printer on.
Release the buttons when the clock appears.
CONFIG MENUappears on the first line of the display.
4
5
Press
Press
until
until
Energy Conserve appears, and then press
Off appears, and then press
.
.
Submitting Selectionappears. The operator panel returns to the CONFIG MENU.
Press until Exit Config Menuappears, and then press
Resetting the printerappears briefly. The operator panel returns to Ready.
6
.
7
8
9
Press
Press
Press
to enter the menus.
until
Settings appears, and then press
Setup Menu appears, and then press
Power Saver appears, and then press
.
until
until
or
.
10 Press
.
11 Press
until Disabledappears is on the display, and then press
.
Submitting Selectionappears. Power Saver is disabled.
Encrypting the disk
Warning: All resources on the hard disk will be deleted. Resources residing in flash memory or in RAM remain
unaffected.
Note: This setting is only available when a hard disk is installed.
1
2
3
Turn the printer off.
Press and hold
and
while turning the printer on.
Release the buttons when the clock appears.
CONFIG MENUappears on the first line of the display.
4
5
Press
Press
until
until
Disk Encryption appears, and then press
Enable appears, and then press
.
.
Contents will be lost. Continue?appears.
Press until Yes appears, and then press
The Encrypting Disk progress bar appears.
6
.
7
8
Press
Press
when the disk encryption finishes.
until Exit Config Menuappears, and then press
.
To disable disk encryption:
1
2
Turn the printer off.
Press and hold
and
while turning the printer on.
The clock appears followed by CONFIG MENU.
Disabling Power Saver
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Administrative support
3
4
Press
Press
until
until
Disk Encryption appears, and then press
.
Disable appears, and then press
.
Contents will be lost. Continue?appears.
Press until Yes appears, and then press
The Encrypting Disk progress bar appears.
5
.
6
7
Press
Press
when the disk encryption finishes.
until Exit Config Menuappears, and then press
.
Configuring printer alerts
The printer may be configured in several ways to issue alerts to notify the user when it requires attention.
To access these printer alert menu items:
1
2
3
4
5
6
Make sure the printer is on and the Readymessage appears.
Press
Press
Press
Press
Press
to enter the menus.
until
Settings appears, and then press
.
until
until
Setup Menu appears, and then press
.
Alarms, and then press
.
to go one of the following menu items listed in the table. Each menu item is a printer alert which can be
set. When the menu item needed shows a
in front of it, press
.
Setup Menu — Alarms
Menu item
Function
Value
Result
Alarm Control
Establishes whether the printer
sounds an alarm when it requires
operator intervention.
Off
The alarm does not sound, but printing
stops until the interventions are cleared.*
Single
The printer stops printing, posts a
message, and activates the selected alarm
type.
Continuous
Cartridge
Alarm
Gives a choice on how the printer Off
responds when cartridge life is
low.
The printer posts a message and continues
printing.
Single
The printer stops printing, posts a
message, and activates the selected alarm
type.
Continuous
* If multiple attendance conditions are pending, the alarm only sounds when the first message appears. No additional
alarms sound as subsequent attendance conditions arise.
Selecting Auto Continuein Print Recoveryin the Setup Menuin Settingsmay affect how the printer alerts execute.
This setting defines how long the printer waits after displaying a message before it resumes printing. For more information,
see the Menus and Messages Guide located on the publications CD for more information.
Adjusting operator panel contrast
The LCD operator panel contrast can be adjusted through the Utilities Menu in Settings. For more information, see
the Menus and Messages Guide located on the publications CD.
Configuring printer alerts
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Administrative support
To change the LCD Contrast setting:
1
2
3
4
5
6
7
Make sure the printer is on and the Readymessage appears.
Press
Press
Press
Press
Press
to enter the menus.
until Settings appears, and then press
.
until
Utilities Menu appears, and then press
LCDContrastappears, and then press
to increase the number shown for the setting.
to complete the adjustment and save the setting as the new user default setting. The printer returns to
.
until
.
to decrease or
Press
Ready.
Memory requirements
The printer ships with at least 64MB of memory for fast, efficient processing of color jobs. Network printers and other
models may ship with more memory.
An optional hard disk can be installed for storing downloaded resources and job statistics, and for spooling or collating print
jobs. Resources stored in flash memory or on disk are retained in memory even after the printer is turned off and back on.
Lexmark recognizes that there are third-party suppliers of memory features for Lexmark products. Lexmark does not
recommend, test, or support third-party memory features. Lexmark cannot guarantee their reliability, accuracy, or
compatibility. Any damage to a Lexmark product caused by third-party memory is not covered by the product warranty.
Lexmark may require that all third-party features be removed before a product is supported or serviced.
Using the Print and Hold function
When sending a job to the printer, a user can specify in the driver for the printer to hold the job in memory. When the user is
ready to print the job, the user must go to the printer and use the operator panel menus to identify which held job to print at
this time. One or all confidential jobs may be printed. (See Understanding the operator panel for information on using the
operator panel.) Use this function to delay printing a job, verify one copy before printing additional copies, request extra
copies of a job at a later time, or print a confidential job at a convenient time to be at the printer to retrieve it.
Note: Print and Hold functions require a minimum of 16MB available printer memory. A minimum of 32MB
available printer memory and a hard disk are recommended.
Selecting a user name
All held jobs, including confidential jobs, have a user name associated with them. To access all held jobs, first select the
user name from a list of user names for print jobs. When the list is presented, press
once the user name for the job is found.
to scroll through the list. Press
Printing and deleting held jobs
Once held jobs are stored in printer memory, use the printer operator panel to specify what to do with one or more of the
jobs. Select a held job which could be a confidential job or another type of held job which is not specified on the operator
panel. Types of held jobs are Repeat Print, Reserve Print, and Verify Print. Once the user name is selected, the choices are
Confidential job or a list of one or more job names.
Memory requirements
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Administrative support
If a Confidential job is selected, the personal identification number (PIN) specified in the driver when the job was sent must
be entered. See the following sections for more information:
•
•
•
Accessing held jobs from the operator panel
To access held jobs from the operator panel:
1
2
At Ready, press
Press until
until
Held Jobsappears, and then press
.
user name appears, where user name is the name for the individual user and the name
specified when the job was sent to the printer. User name is actually a folder since its sub-selections contain print
jobs.
3
Press
.
•
Confidential jobsappears on the first line of the display if one has been sent. If this is needed, press
,
then see Printing or deleting a confidential job and Entering a personal identification number (PIN) to print
or delete this type of held job.
•
The other lines on the display are other types of held jobs associated with the user name. One print job could be
shown if only one job has been sent. If many print jobs have been sent, press
to scroll to see them all. To print
or delete this type of held job, continue with the following steps.
4
Press
or
until
Delete all jobs appears, and then press
appears next to the job requiring printing or deletion, or press until Print all jobs
.
5
Press
until appears next to Print 1 copy, Print copies, Delete, or Delete all jobs based on the
needed action for the print job, and then press
following occurs:
. Based on the chosen selection from this list, one of the
•
•
For Print 1 copy, one copy prints.
For Print copies, a second menu appears. Press
needed, and then press
For Delete, only the selected job is deleted.
For Delete all jobs, all held jobs associated with the user name are deleted.
or
to scroll to the correct number of copies
.
•
•
Repeat Print
If a Repeat Print job is sent, the printer prints all requested copies of the job and stores the job in memory so the user can
print additional copies later. The user may print additional copies as long as the job remains stored in memory.
Note: Repeat Print jobs are automatically deleted from printer memory when the printer requires extra
memory to process additional held jobs.
Reserve Print
If a Reserve Print job is sent, the printer does not print the job immediately, but stores the job in memory so the job may be
printed later. The job is held in memory until it is deleted from the Held jobsmenu. Reserve Print jobs may be deleted if
the printer requires extra memory to process additional held jobs.
Using the Print and Hold function
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Administrative support
Verify Print
If a Verify Print job is sent, the printer prints one copy and holds the remaining copies requested from the driver in printer
memory. Use Verify Print to examine the first copy to see if it is satisfactory before printing the remaining copies.
See Printing and deleting held jobs if help is needed to print the additional copies stored in memory.
Note: Once all copies are printed, the Verify Print job is deleted from printer memory.
Confidential jobs
When a job is sent to the printer, enter a personal identification number (PIN) from the driver. The PIN must be four digits
using the numbers 0–9. The job is then held in printer memory until the same four-digit PIN is entered from the printer
operator panel when choosing to print or delete the job. This ensures that the job does not print until the user who sent it is
there to retrieve it, and no other user using the printer can print the job.
When the user name is selected and then Confidential Job is selected, the following prompt appears:
Enter PIN
_ _ _ _
0
Use the
or
buttons and the
button on the operator panel to enter the four-digit PIN associated with the
confidential job. As the PIN is entered, asterisks are displayed to ensure confidentiality.
Enter PIN
_ _ _
0
*
If a mistake is made, press
Once the four numbers are entered, if it is an invalid PIN, the message Invalid PINappears. If this message appears,
press until Try again or Cancel appears, and then press
to scroll back to the field with the incorrect number and reenter it.
.
For more information on Confidential jobs, see Printing or deleting a confidential job and Entering a personal
When a valid PIN is entered, a user has access to all print jobs matching the user name and PIN the user entered. The print
jobs matching the entered PIN appear on the display. The user selects a specific job, Print all confidential jobs, or Delete all
confidential jobs. The user then selects from Print 1 copy, Print copies, Delete, or Delete all confidential jobs menu items. A
user can then choose to print or delete jobs matching the entered PIN. (See Printing and deleting held jobs for more
information.) After printing the job, the printer deletes the confidential job from memory.
Using the Print and Hold function
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Administrative support
Understanding the operator panel
The operator panel consists of these items:
•
•
•
160 x 64 pixel liquid crystal display (LCD)
Eight buttons (Back, Menu, Stop, Select,
An indicator light
,
,
, and
)
Display
BACK
Back button
Menu button
MENU
STOP
X
Select button
Stop button
Indicator light
Navigation buttons —
,
,
,
Indicator light
The two-toned light emitting diode called the indicator light on the operator panel gives information about the status of the
printer using the colors red and green.
Indicator light status
Off
Indicates
Printer power is off.
Blinking green
Solid green
Solid red
Printer is warming up, processing data, or printing a job.
Printer is on, but idle.
Operator intervention is required.
Understanding the operator panel
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Administrative support
Buttons
Button
Function
Press to return to the previous screen.
Note: It has a curved arrow icon.
Note: It has a key icon.
Note: This button is only active if
appears on the top left of the screen.
Press to open the administration menus. These menus are only available
when the printer is in the Readystate.
Press
button.
to stop or suspend all job activity. The
functions as a stop
Note: It has an X icon.
If printing, pressing
causes the Stop screen to appear on the display.
Navigation arrow buttons
,
— Press these buttons to scroll up or down through menus, menu
items, or settings, called menu item values, or to scroll between screens and
menu values. Each press moves one item in the list or a different setting for a
menu item.
(
,
,
,
)
,
— Press these buttons to scroll items that wrap off of the screen. For
menu items with numeric values, such as Copies, press and hold this button
to scroll through the values. Release the button when the needed number
appears.
The
ꢀ button functions as a select button. Press this button to:
Note: It has a check mark (
) icon.
• Open a menu and display the first item in the menu (called a menu item).
• Open a menu item and display the default setting.
• Save the displayed menu item as the new user default setting. The printer
issues a Savedor Submitted Selectionmessage and returns to the
menu item.
Note: When a new setting is saved as the user default setting, it remains in
effect until new settings are saved or until factory defaults are restored.
Settings chosen from the software application can also change or override
the user default settings selected from the operator panel.
Understanding the operator panel
113
Administrative support
Using the security lock feature
The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached, the
printer is locked. Once locked, the metal plate and the system board cannot be removed. Attach a security lock to the
printer in the location shown as follows.
Setting security using the Embedded Web Server (EWS)
To enhance the security of network communications and device configuration, use the advanced security options. These
features are available through the Web page of the device.
Setting the system password
Setting the system password protects configuration of the Embedded Web Server. A system password is also required for
Secure mode and confidential communication with MVP.
To set the system password:
1
Open the Web browser. In the address line, enter the IP address of the printer being configured using the format:
http: //ip_address/.
2
3
4
Click Configuration.
Under Other Settings, click Security.
Click Create Password, if one has not been set previously. If a password has been set before, click Change or
Remove Password.
Using the secure Embedded Web Server
The SSL (Secure Sockets Layer) allows for secure connections to the Web server within the print device. To connect to the
Embedded Web Server more securely connect to the SSL port instead of the default HTTP port. The SSL port connection
will encrypt all Web server network communications between the PC and the printer.
To connect to the SSL port:
1
2
Open the Web browser.
In the address line, enter the IP address of the printer being configured using the format: https: //ip_address/.
Using the security lock feature
114
Administrative support
Supporting SNMPv3 (Simple Network Management Protocol version 3)
SNMPv3 protocol allows for encrypted and authenticated network communications. It also lets the administrator select a
desired level of security. Prior to use, at least one user name and password must be established from the settings page. To
configure for SNMPv3 through the Embedded Web Server of the printer:
1
Open the Web browser. In the address line, enter the IP address of the printer being configured using the format:
http://ip_address/.
2
3
4
Click Configuration.
Under Other Settings, click Network/Ports.
Click SNMP.
SNMPv3 authentication and encryption has three levels of support:
•
•
•
No authentication and no encryption
Authentication with no encryption
Authentication and encryption
Note: Only the selected level and higher may be used to communicate.
Supporting IPSec (Internet Protocol Security)
IP Security protocol provides authentication and encryption of communications at the network layer allowing all application
and network communications over the IP protocol to be secure. IPSec can be set up between the printer and up to five
hosts, using both IPv4 and IPv6. To configure IPSec through the Embedded Web Server:
1
Open the Web browser. In the address line, enter the IP address of the printer being configured using the format:
http://ip_address/.
2
3
4
Click Configuration.
Under Other Settings, click Network/Ports.
Click IPSec.
Two types of authentication are supported for IPSec:
•
Shared Key Authentication — Any ASCII phrase shared among all the participating hosts. This is the easiest
way to configure when only a few hosts on the network use IPSec.
•
Certificate Authentication — Allows any hosts or subnet of hosts to authenticate for IPSec. Each host must have
a public/private key pair. Validate Peer Certificate is enabled by default, requiring each host to have a signed
certificate and the certificate authority certificate must be installed. Each host must have its identifier in the Subject
Alternate Name of the signed certificate.
Note: After a device is configured for IPSec with a host, IPSec is required for any IP communication to take
place.
Using Secure mode
The TCP and UDP ports can be configured to one of three modes:
•
•
•
Disabled — Never allows network connections to this port
Secure and Unsecure — Allows the port to remain open, even in Secure mode
Unsecured Only — Allows the port to only open when the printer is not in Secure mode
Note: A password must be set to enable Secure mode. Once enabled, only the ports set to Secure and
Unsecure will be open.
Setting security using the Embedded Web Server (EWS)
115
Administrative support
To configure the Secure mode for TCP and UDP ports from the Embedded Web Server:
1
Open the Web browser. In the address line, enter the IP address of the printer being configured using the format:
http://ip_address/.
2
3
4
Click Configuration.
Under Other Settings, click Network/Ports.
Click TCP/IP Port Access.
Note: Disabling ports will disable function on the printer.
Using 802.1x Authenticating
802.1x port authentication allows the printer to join networks that require authentication before allowing access. 802.1x port
authentication can be used with the WPA (Wi-Fi Protected Access) feature of an optional internal wireless print server to
provide WPA-Enterprise security support.
Support for 802.1x requires the establishment of credentials for the printer. The printer must be known to the Authentication
Server (AS). The AS will allow network access to devices presenting a valid set of credentials which typically involves a
name/password combination and possibly a certificate. The AS will allow network access to printers presenting a valid set
of credentials. The credentials can be managed by using the Embedded Web Server of the printer. To use certificates as
part of the credentials:
1
Open the Web browser. In the address line, enter the IP address of the printer being configured using the format:
http://ip_address/.
2
3
4
Click Configuration.
Under Other Settings, click Network/Ports.
Click Certificate Management.
To enable and configure 802.1x on the Embedded Web Server after installing the required certificates:
1
Open the Web browser. In the address line, enter the IP address of the printer being configured using the format:
http://ip_address/.
2
3
4
Click Configuration.
Under Other Settings, click Network/Ports.
Click 802.1x Authentication.
Note: If an optional internal wireless print server is installed, click Wireless instead of 802.1x
Authentication.
Locking the operator panel menus
Operator Panel Menu Lockout allows creation of a PIN number and a choice of specific menus to lock. Each time a locked
menu is selected, the user will be prompted to enter the correct PIN at the operator panel. The PIN does not affect any
access through the EWS. To lock operator panel menus:
1
Open the Web browser. In the address line, enter the IP address of the printer being configured using the format:
http://ip_address/.
2
3
4
Click Configuration.
Under Other Settings, click Security.
Click Menu Lockout Setup.
Setting security using the Embedded Web Server (EWS)
116
Administrative support
Printing Lockout
Printing Lockout allows locking or unlocking of a printer using an assigned PIN. When locked, every job the printer receives
will buffer to the hard disk. A user can print jobs only by entering the correct PIN on the operator panel. A PIN can be
assigned through the Web page of the device.
Note: This setting is only available when a hard disk is installed.
Note: Back channel data will be processed while the printer is locked. Reports such as user or event logs
can be retrieved from a locked printer.
To set Printing Lockout:
1
Open the Web browser. In the address line, enter the IP address of the printer being configured using the format:
http://ip_address/.
2
3
4
Click Configuration.
Under Other Settings, click Security.
Click Printer Lockout PIN.
Confidential Print Setup
Confidential Print Setup allows the designation of a maximum number of PIN entry attempts and allows setting an
expiration time for print jobs. When a user exceeds a specific number of PIN entry attempts, all of that user’s print jobs are
deleted. When a user has not printed their jobs within a designated time period, the print jobs are deleted. To activate
Confidential Print Setup:
Note: This feature is only available on network models.
1
Open the Web browser. In the address line, enter the IP address of the printer being configured using the format:
http://ip_address/.
2
3
4
Click Configuration.
Under Other Settings, click Security.
Click Confidential Print Setup.
Setting security using the Embedded Web Server (EWS)
117
11
Installing and removing options
Installing the 500-sheet drawer
The printer supports one optional drawer which allows an additional 500 sheets of paper to be loaded.
CAUTION: If installing a 500-sheet drawer after setting up the printer, turn the printer off and unplug the power
cord before continuing.
1
2
3
Unpack the 500-sheet drawer, and remove any packing material.
Place the drawer in the location chosen for the printer.
Align the printer with 500-sheet drawer, and lower the printer into place.
CAUTION: The printer weighs 25.40 kg (56 lb); therefore, it requires at least two people to lift it safely. Use the
printer handholds on the sides of the printer to lift it, and make sure your fingers are not under the
printer when you set it down
Installing and removing options
118
Installing and removing options
Removing the 500-sheet drawer
If the printer location needs to change, or the printer and media handling options need to be shipped to a new location, all
media handling options must be removed from the printer. For shipping, pack the printer and media handling options
securely to avoid damage.
1
2
3
4
5
Turn the printer off, and unplug the printer power cord.
Disconnect all cables from the back of the printer.
Remove any media from the standard bin.
Remove any media from the multipurpose feeder, and close the multipurpose feeder.
Lift the printer off of the optional drawer, and set the printer aside.
CAUTION: The printer weighs 25.40 kg (56 lb); therefore, it requires at least two people to lift it safely. Use the
printer handholds on the sides of the printer to lift it, and make sure your fingers are not under the
printer when you set it down.
Accessing the system board
Note: This procedure requires a #2 Phillips screwdriver.
CAUTION: Turn the printer off, and unplug the power cord before continuing.
Removing the 500-sheet drawer
119
Installing and removing options
To install a memory or flash card, access the system board.
1
Notice the eight screws located on the metal plate. Turn the screws counterclockwise until they are loose. Do not
remove the screws.
2
Lift the metal plate up until each screw is in the keyhole.
3
Pull the metal plate forward to remove it.
Accessing the system board
120
Installing and removing options
4
Use the illustration to locate the connector for the card being installed.
Memorycard
connector
Firmware and
flash memory
card
connectors
Optional INA
card connector
Hard disk
connector
Warning: System board electrical components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board
electronic components or connectors.
Accessing the system board
121
Installing and removing options
Replacing the system board metal plate
Note: This procedure requires a #2 Phillips screwdriver.
1
Align and place the eight keyholes on the system board metal plate onto the screws on the system board.
2
Slide the metal plate down.
Replacing the system board metal plate
122
Installing and removing options
3
Tighten the screws firmly.
Installing an optional memory card
The system board has one connector for an optional memory card.
Warning: System board electrical components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board
electronic components or connectors.
CAUTION: If installing a memory card after setting up the printer, turn the printer off and unplug the power cord
before continuing.
1
2
Open both latches on the connector completely.
Installing an optional memory card
123
Installing and removing options
3
4
Unpack the memory card. Save the packaging materials.
Avoid touching the connection points along the edge of the card.
Align the notches on the memory card with the ridges on the connector.
Notch
Ridge
5
Push the memory card straight into the connector until it snaps into place. Make sure each latch fits over the notch
located on either side of the memory card.
Latch
Notch
6
Installing an optional memory card
124
Installing and removing options
Removing a memory card
Warning: System board electrical components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board
electronic components or connectors.
1
2
3
Locate the card to remove.
Push each latch out at each end of the connector.
Grasp the option card, and pull it gently out of the connector.
4
5
Place the memory card in its original packaging, or wrap it in paper and store it in a box for protection.
Removing a memory card
125
Installing and removing options
Installing an optional flash memory or firmware card
The system board has two connectors for an optional flash memory or firmware card. Only one of each may be installed,
but the connectors are interchangeable.
Warning: System board electrical components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board
electronic components or connectors.
CAUTION: If installing a flash or firmware card after setting up the printer, turn the printer off and unplug the
power cord before continuing.
1
2
Unpack the card. Save the packaging materials.
Note: Avoid touching the metal pins on the bottom of the card.
3
Holding the card by its sides, align the plastic pins on the card with the holes on the system board.
Plastic pins
Metal pins
4
Push the card firmly into place.
Note: The entire length of the connector on the card must touch and be flush against the system board. Be
careful not to damage the connectors.
Installing an optional flash memory or firmware card
126
Installing and removing options
5
Removing an optional flash memory or firmware card
1
Select the optional firmware or flash memory card to remove.
Warning: Electronic components are easily damaged by static electricity. Touch something
metal on the printer before touching the option card.
2
While pushing on both locking clips, gently pull the card straight out from the system board. If the card does not
come out easily, turn the left edge of the card away slightly and then toward the system board several times
continuing to push in on both locking clips, and while pulling gently and evenly on both ends of the card.
Note: Avoid touching the metal pins on the bottom of the card.
Locking clips
3
4
Place the optional firmware or flash memory card in its original packaging, or wrap it in paper and store it in a box
for protection.
Removing an optional flash memory or firmware card
127
Installing and removing options
Installing an optional hard disk
Note: A small Phillips screwdriver is needed to attach the hard disk to the mounting plate.
Warning: Hard disks are easily damaged by static electricity. Touch something metal on the
printer before touching a disk.
Note: If an option card has been installed, it may need removing before installing the hard disk.
1
2
3
4
Remove the mounting plate, hard disk, ribbon cable, and attachment screws from the package.
Align the ribbon cable connector with the connector pins on the hard disk.
Attach the ribbon cable to the hard disk.
5
6
Align the screw holes on the mounting plate with the holes in the hard disk.
Secure the mounting plate to the hard disk with the screws.
Installing an optional hard disk
128
Installing and removing options
7
8
Press the ribbon cable connector into the connector on the system board.
Flip the hard disk over, and then press the three posts on the mounting plate into the holes on the system board.
The hard disk snaps into place.
9
Removing an optional hard disk
Warning: Hard disks are easily damaged by static electricity. Touch something metal on the
printer before touching a disk.
1
2
Pull the three posts on the mounting plate from the holes on the system board, and flip the hard disk over. Pull the
ribbon cable connector from the connector on the system board.
3
Removing an optional hard disk
129
Installing and removing options
Installing an optional INA card
Warning: System board electrical components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board
electronic components or connectors.
An optional internal print server allows connection from the printer to the local area network (LAN).
Unpack the optional INA card. Save the packing materials. Remove the system board metal plate (see Accessing the
1
2
3
Locate the two screws on the printer that attach the metal plate to the slot. Remove and save the two screws.
Remove the metal plate covering the connector slot and save the metal plate.
Align the connector on the optional card with the connector on the system board. The cable connectors on the
side of the optional card must fit through the opening in the faceplate. Push the optional card firmly into the option
card connector on the system board.
3
4
4
5
Insert the two screws saved from the metal plate (or the extra screws shipped with the optional card) into the holes
on either side of the connector slot. Gently tighten the screws to secure the card to the system board.
Installing an optional INA card
130
Installing and removing options
Removing an optional INA card
Warning: System board electrical components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board
electronic components or connectors.
1
2
Remove the two screws on either side of the connector slot.
Pull the optional card straight out of the system board connector.
Note: Place the optional card in its original packaging to avoid damage. If the original packaging was not
saved, wrap the card in lint-free paper and store it in a box.
3
4
Align the metal plate, which was removed to install the INA, to cover the connector slot.
Insert the two screws into the holes, and gently tighten the screws to secure the metal plate to the connector slot.
4
3
5
Removing an optional INA card
131
Installing and removing options
Attaching cables
Connect the printer to the computer using the appropriate cable for the configuration.
Connect the printer to the computer using a USB cable, an Ethernet cable, or a parallel cable.
A USB port requires a USB cable. Be sure to match the USB symbol on the cable to the USB symbol on the printer.
Match the appropriate Ethernet cable or parallel cable with the connector shown as follows:
USB connector
USB
symbol
Ethernet connector
Parallel connector
Attaching cables
132
Notices
Licensing notice
The printer resident software contains software developed and copyrighted by Lexmark.
In addition, the printer resident software may contain:
•
Lexmark modified software licensed under the provisions of the GNU General Public License version 2 and/or the
GNU Lesser General Public License version 2.1
•
•
Software licensed under the BSD license
Software licensed under other licenses
Click the title of the document you want to review:
Other Licenses
The Lexmark modified third-party software covered by these third-party licenses is free software; you can redistribute it
and/or modify it under the terms of the licenses referenced above. These licenses do not provide you any rights to the
Lexmark copyrighted software in this printer.
Since the third-party licensed software the Lexmark modifications are based on is supplied explicitly without warranty, use
of the Lexmark modified version is similarly provided without warranty. See the warranty disclaimers in the referenced
licenses for additional details.
To obtain source code files for the Lexmark modified GNU licensed software, launch the drivers CD that shipped with the
printer, and click Contact Lexmark.
For source code that is required to be made available with the product, see the publications CD in the OpenSource\APSL
directory.
Conventions
Note: A note identifies something that could help you.
CAUTION: A caution identifies something that could cause you harm.
Warning: A warning identifies something that could damage your product hardware or software.
Licensing notice
134
Notices
Static sensitivity notice
Warning: This symbol identifies static-sensitive parts. Do not touch in the areas
near these symbols without first touching the metal frame of the printer.
Electronic emission notices
Federal Communications Commission (FCC) compliance information
statement
The Lexmark C520, C522, and C524 base and network printers, Types 5022-010, 5022-210, 5022-400, 5022-410,
and 5022-430, have been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for any radio or television interference caused by using other than recommended
cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void
the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing
device, use a properly shielded and grounded cable such as Lexmark part number 1329605 for
parallel attach or 12A2405 for USB attach. Use of a substitute cable not properly shielded and
grounded may result in a violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232-3000
Electronic emission notices
135
Notices
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 89/336/EEC and 73/23/EEC on the
approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of
electrical equipment designed for use within certain voltage limits.
A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and
Technical Support, Lexmark International, S.A., Boigny, France.
This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
The United Kingdom Telecommunications Act 1984
This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to the public
telecommunications systems in the United Kingdom.
Japanese VCCI notice
If this symbol appears on your product, the accompanying statement is applicable.
Korean MIC statement
If this symbol appears on your product, the accompanying statement is applicable.
This equipment has undergone EMC registration as a household product. It can be used in any area, including a residential
area.
Electronic emission notices
136
Notices
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
1-meter average
sound pressure,
dBA
All models
55 dBA
Printing
Idling
34 dBA
Energy consumption
The following table documents the power consumption characteristics of the printer
Mode
Description
Printer is generating hard copy output 350 W
Printer is in energy saving mode 15 W for C520 and C522
Power consumption
Printing
Power Saver
17 W for C524
16 W for C522
18 W for C524 network models and C524 duplex network
model
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power
draws may be substantially higher than the average.
Power regulation notice
Warning: Electrical surges can be very destructive to equipment connected to AC power sources. If you plan to
operate your printer at a voltage exceeding the voltage range(s) in the following table, you must attach
a suitably rated and certified power-regulating device (such as a voltage stabilizer or UPS device) to
the printer power supply. Your warranty may not cover damages caused by power surges.
Maximum Voltage
Nominal Voltage Range Range
100V–110V AC
110V–127V AC
220V–240V AC
90V–117V AC
99V–134V AC
198V–254V AC
Total energy usage
It is sometimes helpful to calculate the total printer energy usage. Since power consumption claims are provided in power
units of Watts, the power consumption should be multiplied by the time the printer spends in each mode in order to
calculate energy usage. The total printer energy usage is the sum of each mode's energy usage.
Electronic emission notices
137
Notices
Power Saver
As part of the ENERGY STAR program, this printer is designed with an energy-saving mode called Power Saver. The
Power Saver Mode is equivalent to the EPA Sleep Mode. The Power Saver Mode saves energy by lowering power
consumption during extended periods of inactivity.
ENERGY STAR
The EPA ENERGY STAR Office Equipment program is a partnership effort with office equipment manufacturers to promote
the introduction of energy-efficient products and to reduce air pollution caused by power generation.
Companies participating in this program introduce products that power down when they are not being used. This feature will
cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program.
As an ENERGY STAR Partner, Lexmark International, Inc. has determined that this product meets the ENERGY STAR
guidelines for energy efficiency.
Waste from Electrical and Electronic Equipment (WEEE)
directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European
Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark
Web site at www.lexmark.com for your local sales office phone number.
ENERGY STAR
138
Notices
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser
products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is
nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 770-795 nanometers. The laser system
and printer are designed so there is never any human access to laser radiation above a Class I level during normal
operation, user maintenance, or prescribed service condition.
Statement of Limited Warranty for Lexmark C520, C522, and
C524
Lexmark International, Inc. Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-specific
warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark
or a Lexmark Remarketer, referred to in this statement as “Remarketer.”
Limited warranty
Lexmark warrants that this product:
Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or
replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the product for
which it was intended. To obtain warranty service, you may be required to present the feature or option with the product.
If you transfer this product to another user, warranty service under the terms of this statement is available to that user for
the remainder of the warranty period. You should transfer proof of original purchase and this statement to that user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later
provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier
if it, or its original contents, are substantially used up, depleted, or consumed. Fuser Units, Transport Units, Paper Feed
items, if any, and any other items for which a Maintenance Kit is available are substantially consumed when the printer
displays a “Life Warning” or “Scheduled Maintenance” message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your
product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are
responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of the
Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not
included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions, liens,
and encumbrances.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage
media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact
Lexmark on the World Wide Web at http://support.lexmark.com.
Laser notice
139
Notices
Remote technical support is provided for this product throughout its warranty period. For products no longer covered by a
Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints
produced by any product.
Warranty service does not include repair of failures caused by:
•
•
•
•
•
•
•
•
Modification or unauthorized attachments
Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
Unsuitable physical or operating environment
Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
Operation of a product beyond the limit of its duty cycle
Use of printing media outside of Lexmark specifications
Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR
REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR
IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY.
ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO
THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL
INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT
NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or
nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages
up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that
caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or
tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY
LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES.
This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any
claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its
Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended
beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of
incidental or consequential damages, so the limitations or exclusions contained above may not apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Statement of Limited Warranty for Lexmark C520, C522, and C524
140
Index
G
guidelines
M
manual feed slot
H
media
held jobs
letterhead
I
loading
J
jams
paper
job
transparencies
L
labels
media specifications
memory card
menus
loading
standard tray
trays
multipurpose feeder
loading
142
Index
multipurpose feeder (continued)
paper loading
photoconductor units
N
Power Saver
print job
O
canceling
options
ordering
printer
overview
printer messages
printing
duplex
P
paper
on two sides
loading
paper jams
problems
143
Index
problems (continued)
color quality (continued)
why printed color and PC screen color don’t
match 101
problems (continued)
printing (continued)
media feed
network printing
R
recycling
replacing
options
S
other
security
setting
supporting
setting
Setup Menu
using
storing
144
Index
storing (continued)
troubleshooting (continued)
other problems
supplies
system board
T
toner cartridges
troubleshooting
why printed color and PC screen color don’t
match 101
U
media feed problems
V
network printing problems
option problems
W
145
|