Lexmark 5000 Series User Manual

• “Setting up Quick Dial buttons using the control panel” on page 26

Faxing using the control panel

Sending a fax

Entering a fax number using the control panel

1 From the control panel, press Fax Mode.

2 Enter a fax number using:

The keypad

Enter a fax number using the keypad.

Notes:

• You can include a calling card number as part of the fax number.

• A fax number can include up to 64 numbers and/or the symbols * or

• Press Redial / Pause to insert a three-second pause in a number

you are entering to wait for an outside line or get through an

automated answering system. A comma appears on the display.

Quick Dial

Press Quick Dial 1, 2, 3, 4, or 5.

Note: For instructions on how to set Quick Dial buttons, see “Setting up

Quick Dial buttons using the control panel” and/or “Setting up Quick Dial

buttons using the computer.”

Speed Dial or Group Dial

a Press Phone Book.

b Enter Speed Dial and/or Group Dial numbers.

• Press

repeatedly until the Speed Dial or Group Dial

number you want appears.

• Use the keypad to enter the number of the Speed Dial entry (1–

89) or Group Dial entry (90–99).

Notes:

• For instructions on how to add Speed Dial or Group Dial numbers

using the computer, see the related topic, “Setting up Speed

Dial.”

• For instructions on how to add Speed Dial or Group Dial numbers

using the control panel, see the related topic, “Using the control

panel Phonebook.”

3 If you want to send a fax to a group of numbers (broadcast fax):

a Press

b Repeat entering fax numbers, using any combination of the previous methods, until a maximum of 30 fax

numbers have been entered.

Note: Each fax number contained in Group Dial entries counts toward the 30-number maximum.

• “Using the control panel Phonebook” on page 24

Faxing using the control panel

Sending a fax using the control panel

Make sure the printer is on.

1 Load an original document facedown in the Automatic Document Feeder (ADF).

2 From the control panel, press Fax Mode.

3 Enter a fax or Speed Dial (1–89) number; press Quick Dial 1, 2, 3, 4, or 5; or press Phone Book to select a

number from the Speed Dial or Group Dial list. For more information, see “Entering a fax number.”

Note: Press the keypad numbers to use an automated answering system.

4 If you want to send a fax to a group of numbers (broadcast fax):

a Press

b Add fax numbers for the group, and press until all have been entered, for a maximum of 30.

Note: Each fax number contained in Group Dial entries counts toward the 30-number maximum.

5 Press Start Color or Start Black.

• “Using the control panel Phonebook” on page 24

Sending a broadcast fax at a scheduled time

You can send a fax to a group of fax numbers at a time you choose.

1 Load an original document facedown in the Automatic Document Feeder (ADF).

2 From the control panel, press Fax Mode.

3 Press

4 Press

5 Press

repeatedly until Delay Faxappears, and then press

repeatedly until Delay Untilappears, and then press

6 Enter the time you want to send the fax, and then press

7 If the printer is not set to the 24-hour mode, press

repeatedly to select AM or PM, and then press to

save your settings.

8 Enter a fax or Speed Dial (1–89) number; press Quick Dial 1, 2 , 3, 4, or 5; or press Phonebook to select a

number from the Speed Dial or Group Dial list. For more information, see “Entering a fax number.”

Note: Press the keypad numbers to use an automated answering system.

9 If needed, add more fax numbers, and press until all, for a maximum of 30, have been entered.

Note: Each fax number contained in Group Dial entries counts toward the 30-number maximum.

10 Press Start Color or Start Black.

Note: At the designated time, the fax program dials and sends the fax to all of the designated fax numbers. If the

fax transmission is unsuccessful to any of the numbers on the broadcast list, the unsuccessful numbers will be dialed

again based on your redial settings. For information on changing redial settings, see “Phone Line Busy.”

Faxing using the control panel

• “Phone Line Busy” on page 139

Sending a fax while listening to a call (On Hook Dial) using the control panel

The manual dialing feature lets you dial a telephone number while listening to the call through a speaker on the

printer. It is useful when you must navigate an automated answering system or enter a calling card number before

sending your fax.

1 From the control panel, press Fax Mode.

2 Press

3 Press

repeatedly until On Hook Dialappears, and then press . You can now hear the dial tone of

the telephone line.

4 Enter a fax or Speed Dial (1–89) number; press Quick Dial 1, 2, 3, 4, or 5; or press Phone Book to select a

number from the Speed Dial or Group Dial list. For more information, see “Entering a fax number.”

Note: Press the keypad numbers to use an automated answering system.

5 Press Start Color or Start Black.

Receiving a fax

Receiving a fax automatically using the control panel

1 Make sure the Auto Answer light is on.

2 To set the number of telephone rings before the printer automatically receives faxes:

a Press Fax Mode.

b Press

c Press

d Press

e Press

f Press

g Press

h Press

repeatedly until Fax Setupappears.

repeatedly until Ringing and Answeringappears.

repeatedly until Pick Up Onappears.

Press

repeatedly until the setting you want appears.

Press to save the setting.

Auto Answer light turns on. When the numbers of rings you set is detected, the printer automatically receives

the incoming fax.

Faxing using the control panel

Receiving a fax manually

1 Make sure the Auto Answer light is off.

2 To receive the fax if you have not set up a manual answer code:

• Press Start Color or Start Black.

• Press * 9 * on the telephone after you answer it and hear fax tones.

3 To receive a fax if you have set up a manual answer code, enter the code on the telephone after you answer it

and hear fax tones.

Note: For information on how to set up a manual answer code, see the related topic, “Setting a fax manual

answer code.”

4 Hang up the telephone. The printer receives the fax.

Receiving a fax with an answering machine using the control panel

Note: You must set up the equipment as shown in the related topic, “Connecting to an answering machine.”

To receive a fax with an answering machine connected to the printer:

1 Make sure that Auto Answer is on. For more information, see the related topic, “Setting Auto Answer to on.”

2 Make sure you have set the number of times the telephone rings before receiving a fax automatically. See the

related topic, “Setting the number of rings before receiving a fax automatically using the control panel.”

When a telephone ring is detected, the answering machine picks up the call.

• If the printer detects a fax, it receives the fax and disconnects the answering machine.

• If the printer does not detect a fax, the answering machine receives the call.

3 Set the answering machine to answer incoming calls before the printer does.

For example, if you set the answering machine to answer calls after three rings, set the printer to answer calls

after five rings.

• “Setting Auto Answer to On” on page 37

• “Setting the number of rings before receiving a fax automatically using the control panel” on page 26

Setting a fax manual answer code using the control panel

1 From the control panel, press Fax Mode.

2 Press

3 Press

4 Press

5 Press

6 Press

repeatedly until Fax Setupappears.

repeatedly until Ringing and Answeringappears.

Faxing using the control panel

7 Press

repeatedly until Manual Pickup Keycodeappears.

8 Press

9 Enter the code you want up to seven characters. Characters can include numbers or the symbols * and #.

10 Press to save the setting.

Using Caller ID from the control panel

Caller ID is a service provided by some telephone companies that identifies the telephone number or the name of

the person who is calling. If you subscribe to this service, it works with the printer. When you receive a fax, the

telephone number or name of the person who is sending you the fax appears on the display.

Notes:

• Caller ID is available only in some countries and regions.

• The number of patterns is defined by the country or region setting and only the number of patterns defined for

the selected country or region is shown.

The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country

or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern to

display Caller ID information.

1 From the control panel, press Settings.

2 Press

3 Press

4 Press

5 Press

6 Press

repeatedly until Device Setupappears.

repeatedly until Caller ID Patternappears.

repeatedly until the setting you want appears.

7 Press to save the setting.

Customizing dial settings

Using the control panel Phonebook

The control panel Phonebook is a directory of Speed Dial entries (1–89) and Group Dial entries (90–99).

To access a Phonebook entry:

1 From the control panel, press Phonebook.

2 Press

repeatedly until the entry you want appears.

Use the keypad to enter the number of the Speed Dial or Group Dial entry.

To access the Phone Book menu:

1 From the control panel, press Fax Mode.

2 Press

3 Press

repeatedly until Phone Bookappears, and press

Faxing using the control panel

4 Press

repeatedly until the setting you want appears.

5 Press , and follow the instructions on the display.

Use this

View

View Phonebook entries.

Add

Create a new Speed Dial or Group Dial entry.

Delete a Speed Dial or Group Dial entry.

Edit a Speed Dial or Group Dial entry.

Print all Speed Dial and Group Dial entries in the Phone Book.

Remove

Modify

Note: For instructions on how to add Speed Dial or Group Dial entries to the Phonebook using the computer, see

the related topic, “Setting up speed dial.”

Setting up a dialing prefix using the control panel

You can add a prefix of up to eight characters to the beginning of each number dialed. Characters can include

numbers, the symbols * and #, or a three-second pause created by pressing Redial / Pause. The pause appears as

a comma on the display.

1 From the control panel, press Fax Mode.

2 Press

3 Press

4 Press

5 Press

6 Press

7 Press

8 Press

repeatedly until Fax Setupappears.

repeatedly until Dialing and Sendingappears.

repeatedly until Dial Prefixappears.

9 To change the setting, press

10 Press

repeatedly until Createappears.

11 Enter the prefix to be dialed before each telephone number.

12 Press to save the setting.

Related topics:

Faxing using the control panel

Setting the distinctive ring using the control panel

Distinctive ring is a service provided by some telephone companies that assigns multiple phone numbers to a single

telephone line. If you subscribe to this service, you can program your printer to have a distinctive ring pattern and

phone number for incoming faxes.

1 From the control panel, press Fax Mode.

2 Press

3 Press

4 Press

5 Press

6 Press

7 Press

8 Press

9 Press

repeatedly until Fax Setupappears.

repeatedly until Ringing and Answeringappears.

repeatedly until Ring Patternappears.

repeatedly until the ring pattern you want appears.

10 Press to save the setting.

Related topics:

Setting up Quick Dial buttons using the control panel

1 From the control panel, press Fax Mode.

2 Enter a fax number.

Notes:

• You can include a calling card number as part of the fax number.

• A fax number can include up to 64 characters. Characters can include numbers, the symbols * and #, or a

three-second pause created by pressing Redial / Pause. The pause appears as a comma on the display.

3 Hold down an empty Quick Dial button for two seconds.

4 To program additional Quick Dial buttons, repeat step 2 through step 3.

Note: You can also program any empty Quick Dial button whenever you are prompted to enter a fax number.

Setting the number of rings before receiving a fax automatically using the

control panel

1 From the control panel, press Fax Mode.

2 Press

3 Press

4 Press

5 Press

6 Press

repeatedly until Fax Setupappears.

repeatedly until Ringing and Answeringappears.

Faxing using the control panel

7 Press

8 Press

9 Press

repeatedly until Pick Up Onappears.

repeatedly until the setting you want appears.

10 Press to save the setting.

11 Make sure the Auto Answer light is on.

When the number of rings you set is detected, the printer automatically receives the incoming fax.

Related topics:

Customizing fax settings

Setting up a fax header using the control panel

During the initial setup of your printer, you were prompted to enter your name, fax number, date, and time. This

information is used to create a fax header for faxes you send.

If you have not entered this information:

1 From the control panel, press Fax Mode.

2 Press

3 Press

4 Press

5 Press

6 Press

repeatedly until Fax Setupappears.

repeatedly until Dialing and Sendingappears.

Note: In Australia, skip to step step 11. The last 20 digits of your fax number is your Fax Name or Station ID.

7 Press

repeatedly until Your Fax Nameappears.

8 Press

9 Enter your name using the keypad.

Note: You can enter a maximum of 24 characters.

10 Press to save the setting.

11 Press

repeatedly until Your Fax Numberappears.

12 Press

13 Enter your fax number using the keypad.

Note: You can enter a maximum of 64 numbers and/or the symbols * or #.

14 Press to save the setting.

15 Press Settings.

16 Press

Faxing using the control panel

17 Press

18 Press

19 Press

20 Press

repeatedly until Device Setupappears.

repeatedly until Date/Timeappears.

21 Enter the date using the keypad.

22 Press

23 Enter the time using the keypad.

24 Press

25 If the hour you entered is 12 or less, press

repeatedly until AM, PM, or 24hrappears.

26 Press to save the setting.

Related topics:

Setting up a fax footer using the control panel

1 From the control panel, press Fax Mode.

2 Press

3 Press

4 Press

5 Press

6 Press

7 Press

8 Press

9 Press

10 Press

repeatedly until Fax Setupappears.

repeatedly until Fax Printingappears.

repeatedly until Fax Footerappears.

repeatedly until Onappears.

11 During the initial setup of your printer, you were prompted to enter the date and time. If you have not entered

this information:

a Press Settings.

b Press

c Press

d Press

e Press

f Press

repeatedly until Device Setupappears.

repeatedly until Date/Timeappears.

g Enter the date using the keypad.

h Press

Enter the time using the keypad.

Faxing using the control panel

Press

k If the hour you entered is 12 or less, press

Press to save the setting.

repeatedly until AM, PM, or 24hrappears.

Related topics:

Changing Caller ID pattern using the control panel

The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country

or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern for

the printer to display Caller ID information.

1 From the control panel, press Settings.

2 Press

3 Press

4 Press

5 Press

6 Press

repeatedly until Device Setupappears.

repeatedly until Caller ID Patternappears.

repeatedly until the Caller ID pattern setting indicated by an * appears.

Note: The number of patterns is defined by the country or region setting and only the number of patterns defined

for the selected country or region is shown.

7 If you want to change the Caller ID pattern:

a Press

repeatedly until the Caller ID pattern you want appears.

b Press to save the setting.

Managing fax jobs

Forwarding faxes

Use the fax forwarding feature if you are going to be away, but still want to receive your faxes. There are three fax

forwarding settings:

• Off—(Default).

• Forward—The printer sends the fax to the designated fax number.

• Print & Forward—The printer prints the fax and then sends it to the designated fax number.

To set up fax forwarding:

1 From the control panel, press Fax Mode.

2 Press

3 Press

4 Press

5 Press

6 Press

7 Press

repeatedly until Fax Setupappears.

repeatedly until Ringing and Answeringappears.

repeatedly until Fax Forwardappears.

Faxing using the control panel

8 Press

9 Press

repeatedly until the setting you want appears.

10 Press

11 Enter the number to which you want to forward the fax.

12 Press to save the setting.

Note: If you select Forward or Print & Forward, Forwardwill appear in the lower left corner of the fax default

menu. To view the selected setting, press

repeatedly.

Related topics:

Setting up to fax while behind a PBX

If the printer is being used in a business or office, it may be connected to a Private Branch Exchange (PBX) telephone

system. Ordinarily, when dialing a fax number, the printer waits to recognize the dial tone and then dials the fax

number. However, this method of dialing may not work if the PBX telephone system uses a dial tone that is not

recognizable to most fax machines. The “Dialing while behind a PBX” feature enables the printer to dial the fax

number without waiting to recognize the dial tone.

1 From the control panel, press Fax Mode.

2 Press

3 Press

4 Press

5 Press

6 Press

7 Press

8 Press

9 Press

repeatedly until Fax Setupappears.

repeatedly until Dialing and Sendingappears.

repeatedly until Dial Methodappears.

repeatedly until Behind PBXappears.

10 Press to save this setting.

Related topics:

Printing fax activity reports using the control panel

1 From the control panel, press Fax Mode.

2 Press

3 Press

4 Press

5 Press

6 Press

repeatedly until Fax Setupappears.

repeatedly until Reportsappears.

Faxing using the control panel

7 Press

8 Press

9 Press

repeatedly until the type of report you want to print appears.

repeatedly until the setting you want appears.

10 Press to print the report.

Related topics:

Blocking unwanted changes to fax settings using the control panel

This feature blocks network users from changing fax settings.

1 From the control panel, press Settings.

2 Press

3 Press

4 Press

5 Press

6 Press

repeatedly until Device Setupappears.

until Host Fax Settingsappears.

until Blockappears.

7 Press to save this setting.

Blocking junk faxes using the control panel

If you have Caller ID, you can block faxes sent from specific numbers and/or all faxes which do not include a Caller

ID number.

1 From the control panel, press Fax Mode.

2 Press

3 Press

4 Press

5 Press

6 Press

7 Press

8 Press

9 Press

10 Press

repeatedly until Fax Setupappears.

repeatedly until Fax Blockingappears.

repeatedly until Turn On/Offappears.

repeatedly until Onappears.

11 If you want to block faxes from specific phone numbers:

a Press

repeatedly until Addappears.

b Press

c Enter a fax number of up to 64 characters. Characters can include numbers and the symbols * and #.

d Press

Faxing using the control panel

e If you want to enter a corresponding name, enter it using the keypad buttons.

Note: A name can include up to 24 characters.

f Press

g If you want to enter additional numbers:

1 Press

2 Repeat step c through step f.

Note: You can enter up to 50 phone numbers.

h If you do not want to enter additional numbers:

1 Press

repeatedly until Noappears.

2 Press

12 If you want to block all faxes that do not provide a Caller ID number:

a Press

b Press

c Press

repeatedly until Block No-IDappears.

repeatedly until Onappears.

d Press to save the setting.

13 If you want to print a list of blocked faxes:

a Press

repeatedly until Printappears.

b Press to print the list.

Changing Caller ID pattern using the control panel

The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country

or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern for

the printer to display Caller ID information.

1 From the control panel, press Settings.

2 Press

3 Press

4 Press

5 Press

6 Press

repeatedly until Device Setupappears.

repeatedly until Caller ID Patternappears.

repeatedly until the Caller ID pattern setting indicated by an * appears.

Note: The number of patterns is defined by the country or region setting and only the number of patterns defined

for the selected country or region is shown.

7 If you want to change the Caller ID pattern:

a Press

repeatedly until the Caller ID pattern you want appears.

b Press to save the setting.

Faxing using the control panel

Canceling a fax after a document is loaded using the control panel

If you have loaded a document into the Automatic Document Feeder (ADF) and the printer roller has started pulling

it into the printer, but you have not yet initiated your fax job:

1 Pull the control panel up.

2 Gently lift your original document out of the ADF.

3 Push the control panel down until it snaps into place.

Faxing using the control panel

Faxing using the computer

Getting started

Loading paper

1 Make sure:

• You use paper designed for inkjet printers.

• If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facing

you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

• The paper is not used or damaged.

• If you are using specialty paper, you follow the instructions that came with it.

• You do not force paper into the printer.

2 Before loading paper the first time, slide the paper guides out toward the edges of the paper support. You can

load up to:

• 100 sheets of plain paper

• 25 sheets of heavyweight matte paper

• 25 sheets of photo paper

• 25 sheets of glossy paper

Note: Photos require more drying time. Remove each photo as it exits, and allow it to dry to avoid ink smudging.

3 Load the paper vertically in the center of the paper support, and adjust the paper guides to rest against the edges

of the paper.

Note: To avoid paper jams, make sure the paper does not buckle when you adjust the paper guides.

Faxing using the computer

Loading original documents into the Automatic Document Feeder (ADF)

You can load up to 30 sheets of an original document into the Automatic Document Feeder (ADF) for scanning,

copying, and faxing.

1 Load an original document facedown into the ADF.

2 Adjust the paper guides on the ADF to rest against the edges of the paper.

Automatic Document Feeder (ADF) paper capacity

Load up to

Make sure

30 sheets of:

• The document is loaded facedown.

• Letter-size paper

• A4 paper

• The paper guides rest against the edges of the paper.

• Legal-size paper

30 sheets of:

• The document is loaded facedown.

• The paper guides rest against the edges of the paper.

• The paper size fits within these dimensions:

Width:

• Custom-size paper

• Prepunched paper

• Reinforced-edge copier paper

• Preprinted forms

• Letterhead paper

• Photo paper

– 76.2 mm–215.9 mm

– 3.5 in.–8.5 in.

Length:

– 127.0 mm–355.6 mm

– 5.0 in.–14.0 in.

• You allow preprinted media to dry thoroughly before loading

into the ADF.

• You do not use media printed with metallic ink particles.

• You avoid embossed designs.

• “Setting Auto Answer to On” on page 37

Faxing using the computer

Sending a fax

Sending fax while behind a PBX

If the printer is being used in a business or office, it may be connected to a Private Branch Exchange (PBX) telephone

system. Ordinarily, when dialing a fax number, the printer waits to recognize the dial tone and then dials the fax

number. However, this method of dialing may not work if the PBX telephone system uses a dial tone that is not

recognizable to most fax machines. The “Dialing while behind a PBX” feature enables the printer to dial the fax

number without waiting to recognize the dial tone.

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Fax Setup Utility icon.

3 From the Fax Setup Utility dialog, click the Send tab.

4 From the Dialing Method pop-up menu, select PBX.

5 Click Save Settings.

Receiving a fax

Receiving a fax automatically using the computer

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Fax Setup Utility icon.

3 From the Fax Setup Utility dialog, click the Receive tab.

4 From the Auto Answer pop-up menu, select On.

5 From the “Answer On” pop-up menu, select a setting.

Note: When the number of rings you set is detected, the printer automatically receives the incoming fax.

6 Click Save Settings.

Setting a fax manual answer code

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Fax Setup Utility icon.

3 From the Fax Setup Utility dialog, click the Receive tab.

4 In the Manual Answer Code field, enter the code you want to use.

Notes:

• The default code setting is *9*.

• The code can include up to seven numbers, commas, periods, and/or these symbols: *#+-().

5 Click Save Settings.

Faxing using the computer

Customizing dial settings

Adding contacts from the Address Book

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Fax Setup Utility icon.

3 Select the Speed Dials tab.

4 Click

5 From the Address Book, click and drag the contact that you want to add to your printer's Speed Dial list.

Note: Only the fax numbers specified in the Address Book contact is reflected on the Speed Dial list. If there is

more than one fax number for a contact, the application automatically creates separate entries.

6 Click Save Settings.

Using Caller ID from the software

Caller ID is a service provided by some telephone companies that identifies the telephone number (and possibly the

name) of the person who is calling. If you subscribe to this service, it works with the printer. When you receive a fax,

the telephone number of the person who is sending you the fax appears on the display.

Note: Caller ID is available only in some countries and regions.

The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country

or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern to

display Caller ID information.

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Fax Setup Utility icon.

3 From the Fax Setup Utility dialog, click the Receive tab.

4 From the Caller ID Pattern pop-up menu, select the pattern number you want to use.

5 Click Save Settings.

Setting Auto Answer to On

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Fax Setup Utility icon.

3 From the Fax Setup Utility dialog, click the Receive tab.

4 From the Auto Answer pop-up menu, choose On.

5 Click Save Settings.

The Auto Answer light on the control panel comes on. When the number of rings you set is detected, the printer

automatically receives the incoming fax.

Faxing using the computer

Setting up a dialing prefix

You can add a prefix to the beginning of each number dialed. The prefix can include up to eight numbers, commas,

periods, and/or these symbols: * # + - ( ).

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Fax Setup Utility icon.

3 From the Fax Setup Utility dialog, click the Send tab.

4 In the Dialing Prefix field, enter the prefix to be dialed before each telephone number.

5 Click Save Settings.

Setting the distinctive ring

Distinctive ring is a service provided by some telephone companies that assigns multiple phone numbers to a single

telephone line. If you subscribe to this service, you can program your printer to have a distinctive ring pattern and

phone number for incoming faxes.

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Fax Setup Utility icon.

3 From the Fax Setup Utility dialog, click the Receive tab.

4 From the Distinctive Ring Pattern pop-up menu, select the ring pattern you want to use.

5 Click Save Settings.

Setting the number of rings before receiving a fax automatically

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Fax Setup Utility icon.

3 From the Fax Setup Utility dialog, click the Receive tab.

4 From the “Answer On” pop-up menu, select the setting you want to use.

5 From the Auto Answer pop-up menu, select On.

6 Click Save Settings.

The Auto Answer light on the control panel turns on. When the number of rings you set is detected, the printer

automatically receives the incoming fax.

Setting up Speed Dial using the computer

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Fax Setup Utility icon.

3 Select the Speed Dials tab.

4 Click + to enter contact names and fax numbers in the Individuals or Groups tabs.

Note: To delete an entry from the Speed Dial list, select it, and then click -.

5 Click Save Settings.

Faxing using the computer

Customizing fax settings

Using the Fax Setup Utility

Use this utility to adjust how faxes are sent and received. When you save the settings, they apply to every fax you

send or receive. You can also use this utility to create and edit the Speed Dial list.

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Fax Setup Utility icon.

3 From the Device menu, select your printer. Customize your settings as needed.

Note: For a list of available options, see “Customizing settings using the Fax Setup Utility” on page 39.

4 Click Save Settings after you finish customizing the settings.

5 Close the Fax Setup Utility.

Setting a fax quality using the computer

You can set or change the quality of your outgoing fax.

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Fax Setup Utility icon.

3 From the Fax Setup Utility dialog, click the Send tab.

4 From the Default Send Quality pop-up menu, select a quality.

Note: To automatically change colored faxes into black and white documents if the receiving fax machine cannot

receive colored faxes, select the Automatically convert fax send quality check box. Checking this box will

automatically downgrade outgoing fax resolution.

5 Click Save Settings.

Customizing settings using the Fax Setup Utility

You can adjust the fax settings in the Fax Setup Utility. These settings apply to the faxes you send or receive.

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Fax Setup Utility icon.

3 From the Fax Setup Utility dialog, choose the printer from the Device pop-up menu.

Note: If you are using a network printer to send a fax, the MAC address of your printer is shown on the Device

pop-up menu. Otherwise, only the printer name is shown.

Faxing using the computer

From here

You can

Send

• Select the telephone dial method you want to use.

• Enter a dialing prefix.

• Select a dialing volume.

• Select the number of times you want the machine to redial and the time between

those attempts if the fax cannot be sent on the first try.

• Select whether to scan the entire document before dialing the number.

• Select a maximum send speed and print quality for outgoing faxes.

• Select the print quality of your fax job.

• Select Automatically convert fax send quality to match the resolution setting of

the receiving fax machine.

• Enter your name and fax number.

Notes:

– You can include a calling card number as part of the fax number.

– Enter a maximum of 64 digits in a fax number.

Receive

• Select incoming call options.

• Select Auto Answer options.

• Select whether you want to forward a fax, or print it and then forward it.

• Enter a fax forwarding number.

• Manage blocked faxes.

Faxing using the computer

From here

You can

Fax/Report Printing

• Choose to reduce an incoming fax to fit to the paper size loaded, or print it on two

sheets of paper.

• Choose whether to print a footer (the date, time, and page number) to appear on

each page you receive.

• Select when to print fax activity and confirmation reports.

Speed Dials

Create, add to, edit, or delete entries from the Speed Dial list, including Group Dial entries.

4 Click Save Settings after you finish customizing the settings. To change settings back to the factory default

settings, click Factory Defaults. To load your saved settings, click Revert to Saved.

5 Close the Fax Setup Utility.

Setting a fax sending speed

You can set or change the sending speed of your outgoing fax.

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Fax Setup Utility icon.

3 From the Fax Setup Utility dialog, click the Send tab.

4 From the Maximum Send Speed pop-up menu, select a speed setting.

Note: The maximum sending speed is 33600 bps.

5 Click Save Settings.

Managing fax jobs

Forwarding faxes using the computer

Use the fax-forwarding feature if you are going to be away but still want to receive your faxes. There are three

fax-forwarding settings:

• Off—(Default).

• Forward—The printer sends the fax to the designated fax number.

• Print & forward—The printer prints the fax and then sends it to the designated fax number.

To set up fax forwarding:

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Fax Setup Utility icon.

3 From the Fax Setup Utility dialog, click the Receive tab.

4 From the Forward Faxes pop-up menu, select the setting you want to use.

5 In the Forward Destination Number field, enter the number to which you want to forward the fax.

Note: A fax number can include up to 64 numbers, commas, periods, and/or these symbols: * # + - ( ).

6 Click Save Settings.

Faxing using the computer

Printing fax activity reports

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Fax Setup Utility icon.

3 From the Fax Setup Utility dialog, click the Fax/Report Printing tab.

4 From the Fax Confirmation Report pop-up menu, select:

Notes:

• Print on error if you want to print only error reports

• Print for all faxes if you want to print all outgoing and incoming faxes

5 Click Save Settings.

Blocking junk faxes

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Fax Setup Utility icon.

3 From the Fax Setup Utility dialog, click the Receive tab.

4 To enable fax blocking, select the Enable fax number filtering check box.

5 Click theManage Filter List button.

Note: A filter list box appears.

6 Click + to enter a contact name and fax number to be blocked.

7 Click

to access the address book.

8 Click and drag the contact name and number that you want added into the list to be blocked.

9 To edit or delete a previously entered name and number, click the contact details, and then click -.

10 Click OK.

11 Click Save Settings.

Faxing using the computer

Printing

Getting started

Using the automatic paper type sensor

The printer is equipped with an automatic paper type sensing device. The Paper Type Sensor automatically detects

the type of paper that has been loaded into the printer and adjusts the settings for you. For example, if you want to

print a photo, load photo paper into the printer. The printer detects the type of paper and automatically adjusts the

settings to give you optimum photo-printing results.

Loading paper

1 Make sure:

• You use paper designed for inkjet printers.

• If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facing

you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

• The paper is not used or damaged.

• If you are using specialty paper, you follow the instructions that came with it.

• You do not force paper into the printer.

2 Before loading paper the first time, slide the paper guides out toward the edges of the paper support. You can

load up to:

• 100 sheets of plain paper

• 25 sheets of heavyweight matte paper

• 25 sheets of photo paper

• 25 sheets of glossy paper

Note: Photos require more drying time. Remove each photo as it exits, and allow it to dry to avoid ink smudging.

3 Load the paper vertically in the center of the paper support, and adjust the paper guides to rest against the edges

of the paper.

Note: To avoid paper jams, make sure the paper does not buckle when you adjust the paper guides.

Printing

Loading greeting cards, index cards, photo cards, and postcards

You can load up to 25 greeting cards, index cards, photo cards, or postcards at a time.

1 Load cards with the print side facing you.

2 Make sure:

• The cards are loaded in the center of the paper support.

• The paper guides rest against the edges of the cards.

Note: Photo cards require more drying time. Remove each photo card as it exits, and allow it to dry to avoid ink

smudging.

Loading envelopes

You can load up to 10 envelopes at a time.

Warning: Do not use envelopes that have metal clasps, string ties, or metal folding bars.

1 Load envelopes in the center of the paper support with the stamp location in the upper left corner.

2 Make sure:

• The print side of the envelopes faces you.

• The envelopes are designed for use with inkjet printers.

• The paper guides rest against the edges of the envelopes.

Notes:

• Do not load envelopes with holes, perforations, cutouts, or deep embossing.

• Do not use envelopes that have exposed flap adhesive.

• Envelopes require more drying time. Remove each envelope as it exits, and allow it to dry to avoid ink

smudging.

Loading labels

You can load up to 25 sheets of labels at a time.

1 Load labels with the print side facing you and the top of the sheet fed into the printer first.

2 Make sure:

• The print side of the labels faces you.

• The top of the labels feeds into the printer first.

• The adhesive on the labels does not extend to within 1 mm of the edge of the labels.

Printing

• You use full label sheets. Partial sheets (with areas exposed by missing labels) may cause labels to peel

off during printing, resulting in a paper jam.

• The labels are loaded in the center of the paper support.

• The paper guides rest against the edges of the labels.

Note: Labels require more drying time. Remove each sheet of labels as it exits, and allow it to dry to avoid ink

smudging.

Loading transparencies

You can load up to 50 transparencies at a time.

1 Load transparencies with the rough side facing you. If the transparencies have a removable strip, each strip

should face away from you and down toward the printer.

2 Make sure:

• The transparencies are loaded in the center of the paper support.

• The paper guides rest against the edges of the transparencies.

Notes:

• Transparencies with paper backing sheets are not recommended.

• Transparencies require more drying time. Remove each transparency as it exits, and allow it to dry to avoid

ink smudging.

Loading iron-on transfers

You can load up to 10 iron-on transfers at once, but you will achieve best results loading them one at a time.

1 Load iron-on transfers with the print side of the transfer facing you.

2 Make sure:

• You follow the loading instructions that came with the iron-on transfers.

• The transfers are loaded in the center of the paper support.

• The paper guides rest against the edges of the transfers.

Loading custom-size paper

You can load up to 100 sheets of custom-size paper at a time.

1 Load paper with the print side facing you.

2 Make sure:

• The paper size fits within these dimensions:

Width:

– 76.0–216.0 mm

– 3.0–8.5 inches

Length:

– 127.0–432.0 mm

– 5.0–17.0 inches

• The stack height does not exceed 10 mm.

• The paper is loaded in the center of the paper support.

• The paper guides rest against the edges of the paper.

Printing

Loading banner paper

You can load up to 20 sheets of banner paper at a time.

1 Remove all paper from the paper support before loading the banner paper.

2 Tear off only the number of pages needed to print the banner.

3 Place the required stack of banner paper behind the printer.

4 Feed the leading edge of the banner paper into the printer first.

5 Make sure:

• The paper is loaded in the center of the paper support.

• The paper guides rest against the edges of the paper.

Loading original documents into the Automatic Document Feeder (ADF)

You can load up to 30 sheets of an original document into the Automatic Document Feeder (ADF) for scanning,

copying, and faxing.

1 Load an original document facedown into the ADF.

2 Adjust the paper guides on the ADF to rest against the edges of the paper.

Printing

Automatic Document Feeder (ADF) paper capacity

Load up to

Make sure

30 sheets of:

• The document is loaded facedown.

• Letter-size paper

• A4 paper

• The paper guides rest against the edges of the paper.

• Legal-size paper

30 sheets of:

• The document is loaded facedown.

• The paper guides rest against the edges of the paper.

• The paper size fits within these dimensions:

Width:

• Custom-size paper

• Prepunched paper

• Reinforced-edge copier paper

• Preprinted forms

• Letterhead paper

• Photo paper

– 76.2 mm–215.9 mm

– 3.5 in.–8.5 in.

Length:

– 127.0 mm–355.6 mm

– 5.0 in.–14.0 in.

• You allow preprinted media to dry thoroughly before loading

into the ADF.

• You do not use media printed with metallic ink particles.

• You avoid embossed designs.

Choosing compatible specialty paper types

• Heavyweight matte paper—A photo paper with a matte finish used for printing high-quality graphics.

• Lexmark PerfectFinish^TMPhoto paper—A high-quality photo paper specifically designed for Lexmark inkjet

printers, but compatible with all inkjet printers. It is used specifically for printing professional quality photos with

a glossy finish. It is best when used with genuine Lexmark evercolor^TM2 ink, providing photos that are fade- and

water-resistant.

• Lexmark Photo Paper—An outstanding "everyday" heavyweight inkjet photo paper designed for use with

Lexmark printers, but compatible with all brands of inkjet printers. Although inexpensive, it offers excellent image

quality and outstanding value.

• Lexmark Premium Photo Paper—A heavier photo paper specifically designed to bond chemically with Lexmark

inks for eye-catching results. Fast drying, it prevents bleeding and feathering even when the image is saturated.

• Transparency—A clear, plastic media primarily used for overhead projectors.

• Card stock—A very thick paper used for printing sturdier items, such as greeting cards.

• Iron-On transfer—A type of media that has a reverse image printed on it that can be ironed onto fabric.

Printing

Learning about the All-In-One software print options

Choosing a paper size

1 With a document open, click File Œ Page Setup.

2 From the “Format for” pop-up menu, choose 5000 Series.

Note: When you select Any Printer, your paper size choices are limited. By selecting the name of your printer,

you have many more paper size options.

3 From the Paper Size pop-up menu, choose a paper size.

4 Click OK.

Choosing a paper type

By default, the paper type sensor is set to Automatic. It can detect and adjust the paper type settings for plain,

heavyweight matte, glossy/photo, and transparency paper. To manually choose the paper type:

1 With a document open, click File Œ Print.

2 From the Copies & Pages pop-up menu, choose Quality & Media.

3 From the Paper Type pop-up menu, choose a paper type.

4 Click Print.

Notes:

• Manually choosing a paper type turns off the paper type sensor for the current print job.

• For multiple-page jobs, the printer assumes the subsequent pages are the same paper type as the first sheet

detected.

Related topics:

Choosing a print quality

1 With a document open, click File Œ Print.

2 From the Printer pop-up menu, choose 5000 Series.

3 From the Copies & Pages pop-up menu, choose Quality & Media.

4 From the Print Quality menu, select the appropriate print quality for the document:

• Automatic—The printer sets the print quality for the paper type loaded (default setting).

• Quick Print—Best for text-only documents with reduced print quality but faster print speed.

• Normal—Recommended for most types of documents.

• Photo—Recommended for photos and documents with graphics.

5 Click Print.

Related topics:

Printing

Collating copies using the computer

The printer can sort multiple copy jobs. For example, if you print two copies of a three-page document, and you

choose not to collate them, the pages print in this order: 1, 1, 2, 2, 3, 3. If you choose to collate, the pages print in

this order: 1, 2, 3, 1, 2, 3.

1 With a document open, click File Œ Print.

2 In the Copies field, enter the number of copies you want to print.

3 Choose Collated.

• “Enhancing photo print quality using the software” on page 87

Sharpening an image

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Center icon.

3 Click Preview/Edit to open the Scan dialog.

4 From the dialog, select Preview.

5 Reload the document into the ADF, and then click Close on the reminder dialog.

Note: Click on the check box on the reminder dialog if you do not want this dialog to reappear until you reopen

the application.

6 From the Scan dialog, click

to open the Scan Settings drawer.

7 Click the Adjustments tab.

8 From the Blur/Sharpen area, move the slider to adjust the level of sharpness of the scanned image.

Resetting All-In-One software settings to defaults

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Center icon.

3 Click Defaults.

• “Customizing scan settings from the Scan dialog” on page 67

Printing

Performing printing and related tasks

Printing a document

1 Load paper.

2 With a document open, click File Œ Print.

3 From the Printer pop-up menu, choose 5000 Series.

4 From the third pop-up menu from the top, select the settings you want to adjust, and adjust the settings.

You can specify print quality, the number of copies to print, the type of paper you're printing on, and how you

want the pages to print.

5 Click Print.

Related topics:

• “Loading envelopes” on page 44

Printing photos using the computer

1 Load photo paper, with the glossy or printable side facing you. (If you are not sure which side is the printable

side, see the instructions that came with the paper.) For more information, see “Loading paper” on page 18.

2 Customize the settings as needed in the Page Setup dialog.

a With a photo open, choose File Œ Page Setup.

b From the “Format for” pop-up menu, choose 5000 Series.

c From the Paper Size pop-up menu, choose the paper size loaded.

d Choose an orientation.

e Click OK.

3 Customize the settings as needed in the Print dialog.

a With a photo open, choose File Œ Print.

b From the Printer pop-up menu, choose 5000 Series.

c For Mac OS X version 10.4 or later, click Advanced. Otherwise, proceed to the next step.

d From the Copies & Pages pop-up menu, type the number of copies to be printed.

e From the same pop-up menu, choose Quality & Media.

• From the Paper Type pop-up menu, choose the type of paper you are using.

• From the Print Quality area, choose Automatic or Photo.

f Click Print.

Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For

best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24

hours before stacking, displaying, or storing.

Printing

Printing borderless photos

From your software application, set the page margins to zero, and then adjust the image on the screen so that it

covers the entire page.

Note: Some applications do not support margin setting.

1 Load photo or glossy paper, with the glossy or printable side facing you. (If you are not sure which side is the

printable side, see the instructions that came with the paper.) For more information, see “Loading paper” on

page 18.

2 Customize the settings as needed in the Page Setup dialog.

a With a photo open, choose File Œ Page Setup.

b From the “Format for” pop-up menu, choose 5000 Series.

c From the Paper Size pop-up menu, choose the paper size loaded.

Note: Make sure you choose an option that has (Borderless) in it. For example, if you loaded letter-size

photo paper, choose US Letter (Borderless).

d Choose an orientation.

e Click OK.

3 Customize the settings as needed in the Print dialog.

a With a photo open, choose File Œ Print.

b From the Printer pop-up menu, choose 5000 Series.

c For Mac OS X version 10.4 or later, click Advanced. Otherwise, proceed to the next step.

d From the Copies & Pages pop-up menu, type the number of copies to be printed.

e From the same pop-up menu, choose Quality & Media.

• From the Paper Type pop-up menu, choose the type of paper you are using.

• From the Print Quality area, choose Automatic or Photo.

f Click Print.

Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For

best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24

hours before stacking, displaying, or storing.

Printing cards

1 Load greeting cards, index cards, or postcards.

Notes:

• Make sure the thickness of each card does not exceed 0.020 inch (0.50 mm).

• Make sure the print side of the card faces you.

2 Customize the settings as needed in the Page Setup dialog.

a With a document open, click File Œ Page Setup.

b From the “Format for” pop-up menu, choose 5000 Series.

c From the Paper Size pop-up menu, choose a card size.

Printing

d Choose an orientation.

e Click OK.

3 Customize the settings as needed in the Print dialog.

a From the software application, click File Œ Print.

b From the Printer pop-up menu, choose 5000 Series.

c Click Print.

Notes:

• To avoid paper jams, do not force the cards into the printer.

• To prevent smudging, remove each card as it exits, and let it dry before stacking.

Printing envelopes

1 Load envelopes.

Notes:

• Do not load envelopes with holes, perforations, cutouts, deep embossing, metal clasps, metal folding bars,

string ties, or exposed flap adhesive.

• Make sure the print side of the envelopes faces you.

2 Customize the settings as needed in the Page Setup dialog.

a With a document open, click File Œ Page Setup.

b From the “Format for” pop-up menu, choose 5000 Series.

c From the Paper Size pop-up menu, choose the envelope size loaded.

d Choose an orientation.

Notes:

• Most envelopes use landscape orientation.

• Make sure the same orientation is also selected in the software application.

e Click OK.

3 Customize the settings as needed in the Print dialog.

a From the software application, click File Œ Print.

b From the Printer pop-up menu, choose 5000 Series.

c Click Print.

Related topics:

Printing iron-on transfers

1 Load iron-on transfers.

2 Customize the settings as needed in the Page Setup dialog.

a With a document open, click File Œ Page Setup.

b From the “Format for” pop-up menu, choose 5000 Series.

Printing

c From the Settings pop-up menu, choose Page Attributes.

d Choose a paper size.

e Choose an orientation.

f Click OK.

3 Customize the settings as needed in the Print dialog.

a From the software application, click File Œ Print.

b From the Printer pop-up menu, choose 5000 Series.

c From the pop-up menu in the center, choose Quality & Media.

d From the Paper Type pop-up menu, choose Iron-On Transfer.

Note: Choosing Iron-On Transfer automatically mirrors the image you want to print.

e Select a print quality other than Quick Print. Photo is recommended.

4 Click Print.

Note: To prevent smudging, remove each iron-on transfer as it exits, and let it dry before stacking.

• “Loading transparencies” on page 45

Printing transparencies

1 Load transparencies.

2 Customize the settings as needed in the Page Setup dialog.

a With a document open, click File Œ Page Setup.

b From the “Format for” pop-up menu, choose 5000 Series.

c From the Paper Size pop-up menu, choose a paper size.

d Choose an orientation.

e Click OK.

3 Customize the settings as needed in the Print dialog.

a From the software application, click File Œ Print.

b From the Printer pop-up menu, choose 5000 Series.

c From the third pop-up menu from the top, choose Quality & Media.

• From the Paper Type pop-up menu, choose Transparency.

• Select a print quality.

Note: Higher print quality settings result in better quality documents but may take longer to print.

d Click Print.

Note: To prevent smudging, remove each transparency as it exits, and let it dry before stacking. Transparencies

may require up to 15 minutes to dry.

Related topics:

Printing

Printing a banner

1 Remove all paper from the paper support.

2 Tear off only the number of pages needed for the banner (up to 20 sheets).

3 Place the required stack of banner paper on the top cover.

4 Load only the first page of banner paper into the paper support with the leading edge of the banner going into

the printer.

5 Adjust the left and right paper guides.

6 Customize the settings in the Page Setup dialog.

a With your document open, choose File Œ Page Setup.

b From the Settings pop-up menu, choose Page Attributes.

c From the “Format for” pop-up menu, choose the printer.

d From the Paper Size pop-up menu, choose A4 Banner or US Letter Banner.

e Select an orientation.

f Click OK.

7 Customize the settings in the Print dialog.

a With your document open, choose File Œ Print.

b From the Printer pop-up menu, choose the printer.

c From the third pop-up menu from the top, choose Quality & Media.

• From the Paper Type pop-up menu, choose Plain.

• Select a print quality.

Note: Higher print quality settings result in better quality documents but may take longer to print.

d Click OK.

Related topics:

• “Loading banner paper” on page 46

Printing multiple pages on one sheet

1 Load paper.

2 Customize the settings as needed in the Page Setup dialog.

a With a document open, choose File Œ Page Setup.

b From the “Format for” pop-up menu, choose 5000 Series.

Printing

c From the Settings pop-up menu, choose Page Attributes.

d Choose a paper size.

e Choose an orientation.

f Click OK.

3 Customize the settings as needed in the Print dialog.

a With a document open, click File Œ Print.

b From the Printer pop-up menu, choose 5000 Series.

c From the third pop-up menu from the top, choose Layout.

• From the Pages per Sheet pop-up menu, choose the number of pages you want to print on one sheet.

• From the Layout Direction area, click the icon that shows the order you want the pages to print on one

sheet.

• If you want to print a border around each page image, choose an option from the Border pop-up menu.

d Click Print.

Related topics:

Printing color images in black and white

This setting is available only if there is a black print cartridge installed.

1 Load paper.

2 Customize the settings in the Page Setup dialog as needed.

3 With a document open, click File Œ Print.

4 From the Printer pop-up menu, choose 5000 Series.

5 From the third pop-up menu from the top, choose Color Options.

6 From the Document Color pop-up menu, choose Black Only.

7 Click Print.

Related topics:

Printing multiple copies of a stored document

1 With a document open, click File Œ Print.

2 From the Printer pop-up menu, choose 5000 Series.

3 From the third pop-up menu, choose Copies & Pages.

4 Enter the number of copies you want to print.

Related topics:

Printing

Printing the last page first (reverse page order)

For Mac OS X version 10.4.2 or later:

1 With a document open, click File Œ Print.

2 From the third pop-up menu, choose Paper Handling.

3 From the Page Order menu, select Reverse.

4 Click Print.

For Mac OS X version 10.3.9:

1 With a document open, click File Œ Print.

2 From the third pop-up menu, choose Paper Handling.

3 Select Reverse page order.

4 Click Print.

Related topics:

Managing print jobs

Pausing print jobs

1 While the document is printing, click the printer icon on the dock.

2 From the queue window, select the job you want to pause.

3 Click the Hold icon.

Note: You can also click the Stop Jobs icon to pause printing all jobs.

Related topics:

• “Resuming print jobs” on page 57

• “Canceling a print job” on page 56

Canceling a print job

To cancel a print job using the control panel:

1 Press

Printing stops and the print cartridge carrier returns to its home position.

2 Press

to turn off the printer.

To cancel a print job using the computer:

1 While the document is printing, click the printer icon on the dock.

2 From the queue window, select the job you want to cancel.

3 Click the Delete icon.

Printing

Related topics:

• “Pausing print jobs” on page 56

Resuming print jobs

1 From the Finder desktop, choose Applications Œ Utilities Œ Print Center or Printer Setup Utility, depending

on the operating system version you are using.

2 From the list of printers, double-click your printer.

3 From the printer pop-up menu, click Start Jobs if you want to resume all print jobs in the queue. If you want to

resume a particular print job, select the document name, and then click Resume.

Related topics:

• “Pausing print jobs” on page 56

• “Canceling a print job” on page 56

Printing

Copying

Getting started

Loading paper

1 Make sure:

• You use paper designed for inkjet printers.

• If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facing

you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

• The paper is not used or damaged.

• If you are using specialty paper, you follow the instructions that came with it.

• You do not force paper into the printer.

2 Before loading paper the first time, slide the paper guides out toward the edges of the paper support. You can

load up to:

• 100 sheets of plain paper

• 25 sheets of heavyweight matte paper

• 25 sheets of photo paper

• 25 sheets of glossy paper

Note: Photos require more drying time. Remove each photo as it exits, and allow it to dry to avoid ink smudging.

3 Load the paper vertically in the center of the paper support, and adjust the paper guides to rest against the edges

of the paper.

Note: To avoid paper jams, make sure the paper does not buckle when you adjust the paper guides.

Copying

Loading original documents into the Automatic Document Feeder (ADF)

You can load up to 30 sheets of an original document into the Automatic Document Feeder (ADF) for scanning,

copying, and faxing.

1 Load an original document facedown into the ADF.

2 Adjust the paper guides on the ADF to rest against the edges of the paper.

Automatic Document Feeder (ADF) paper capacity

Load up to

Make sure

30 sheets of:

• The document is loaded facedown.

• Letter-size paper

• A4 paper

• The paper guides rest against the edges of the paper.

• Legal-size paper

30 sheets of:

• The document is loaded facedown.

• The paper guides rest against the edges of the paper.

• The paper size fits within these dimensions:

Width:

• Custom-size paper

• Prepunched paper

• Reinforced-edge copier paper

• Preprinted forms

• Letterhead paper

• Photo paper

– 76.2 mm–215.9 mm

– 3.5 in.–8.5 in.

Length:

– 127.0 mm–355.6 mm

– 5.0 in.–14.0 in.

• You allow preprinted media to dry thoroughly before loading

into the ADF.

• You do not use media printed with metallic ink particles.

• You avoid embossed designs.

Copying

Performing copying and related tasks

Making a copy

1 Load paper.

2 Load an original document facedown in the Automatic Document Feeder (ADF).

3 From the control panel, press Copy Mode.

4 Press Start Color or Start Black.

If you want to change a setting

1 From the control panel, press

2 Press

repeatedly until the menu item you want appears, and then press

3 Press

repeatedly until the submenu item or the setting you want appears, and then press

4 To go into additional submenus and settings, repeat as needed.

5 If needed, press

repeatedly to return to the previous menus and make other setting selections.

6 Press Start Color or Start Black.

Related topics:

• “Loading original documents into the Automatic Document Feeder (ADF)” on page 19

Copying photos

1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable

side, see the instructions that came with the paper.)

2 Load the photo facedown in the center of the Automatic Document Feeder (ADF), and adjust the ADF paper

guides to rest against the edges of the photo.

3 From the control panel, press Copy Mode.

4 Press

5 Press

6 Press

7 Press

8 Press

9 Press

10 Press

11 Press

12 Press

13 Press

14 Press

repeatedly until Qualityappears.

repeatedly until Photoappears.

repeatedly until Paper Setupappears.

repeatedly until Paper Sizeappears.

repeatedly until the size you want appears.

Copying

15 Press

16 Press

17 Press

18 Press

repeatedly until Paper Typeappears.

repeatedly until the type of paper loaded into the printer appears.

19 Press Start Color or Start Black.

Related topics:

Copying multiple images on one page using the control panel

1 Load paper into the paper support.

2 Load original documents facedown into the ADF tray.

3 From the control panel, press Copy Mode.

4 Press

5 Press

6 Press

7 Press

8 Press

repeatedly until N-Upappears.

repeatedly until the setting you want appears.

9 Press Start Color or Start Black.

Related topics:

Enlarging or reducing an image

1 Load paper.

Note: If you are copying photos, use photo or heavyweight matte paper, with the glossy or printable side facing

you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

2 Load an original document or photo facedown in the Automatic Document Feeder (ADF).

3 From the control panel, press Copy Mode.

4 Press

5 Press

6 Press

7 Press

repeatedly until Resizeappears.

repeatedly until the setting you want appears.

Note: If you select Custom Resize, press and hold

press

until the size you want appears, and then

8 Press Start Color or Start Black.

Copying

• “Collating copies using the computer” on page 49

Adjusting copy quality

Quality specifies the resolution used for the copy job. Resolution involves a dots-per-inch (dpi) count; the higher the

dpi count, the higher the resolution and copy quality.

1 Load paper.

2 Load an original document facedown in the Automatic Document Feeder (ADF).

3 If necessary, press Copy Mode.

4 Press

5 Press

6 Press

7 Press

8 Press

repeatedly until Qualityappears.

repeatedly until the quality you want appears.

9 Press Start Color or Start Black.

Making a copy lighter or darker

If you want to adjust the look of a copy or photo, you can adjust it to make it lighter or darker.

1 Load paper.

Note: If you are copying photos, use photo or heavyweight matte paper, with the glossy or printable side facing

you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

2 Load an original document facedown in the ADF.

3 From the control panel, press Copy Mode.

4 Press Lighter/Darker.

5 Press

repeatedly to adjust the slider.

6 Press

7 Press Start Color or Start Black.

Collating copies using the control panel

If you print multiple copies of a multiple-page document, you can choose to print each copy as a set (collated) or to

print the copies as groups of pages (not collated).

Collated

Not collated

Copying

1 Load paper.

2 Load an original document facedown in the Automatic Document Feeder (ADF).

3 From the control panel, press Copy Mode.

4 Press

5 Press

6 Press

7 Press

repeatedly until Collateappears.

repeatedly until Onappears.

Note: You can collate copies only if you did not make any changes in the Resize menu.

8 Press Start Color or Start Black.

Related topics:

• “Making a copy” on page 60

Canceling a copy after document is loaded

If you have loaded a document into the Automatic Document Feeder (ADF) and the printer roller has started pulling

it into the printer, but you have not yet initiated your copy job:

1 Pull the control panel up.

2 Gently lift your original document out of the ADF.

3 Push the control panel down until it snaps into place.

Related topics:

Copying

Scanning

Getting started

Loading original documents into the Automatic Document Feeder (ADF)

You can load up to 30 sheets of an original document into the Automatic Document Feeder (ADF) for scanning,

copying, and faxing.

1 Load an original document facedown into the ADF.

2 Adjust the paper guides on the ADF to rest against the edges of the paper.

Automatic Document Feeder (ADF) paper capacity

Load up to

Make sure

30 sheets of:

• The document is loaded facedown.

• Letter-size paper

• A4 paper

• The paper guides rest against the edges of the paper.

• Legal-size paper

Scanning

Load up to

Make sure

30 sheets of:

• The document is loaded facedown.

• The paper guides rest against the edges of the paper.

• The paper size fits within these dimensions:

Width:

• Custom-size paper

• Prepunched paper

• Reinforced-edge copier paper

• Preprinted forms

• Letterhead paper

• Photo paper

– 76.2 mm–215.9 mm

– 3.5 in.–8.5 in.

Length:

– 127.0 mm–355.6 mm

– 5.0 in.–14.0 in.

• You allow preprinted media to dry thoroughly before loading

into the ADF.

• You do not use media printed with metallic ink particles.

• You avoid embossed designs.

• “Saving a scanned image” on page 76

Learning about the All-In-One Center scan options

Choosing where to send scanned images

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Center icon.

3 From the “Send scanned image to” pop-up menu, choose the scan destination.

• File—Saves the scanned image as a file to open later.

• Clipboard—Saves the scanned image to the Clipboard so you can paste it into another document. Large

scans may not fit the Clipboard.

Note: Scanning at a high resolution to the Clipboard uses a large amount of system memory and drastically

affects system performance.

• An application—Opens the scanned image in the specified application.

Related topics:

• “Using the All-In-One Center” on page 110

Editing the Customize list

The list of applications in the Customize list is generated when you install the All-In-One software. You can expand

this list to a maximum of 50 applications. You can add, remove, or modify an application in the Customize list.

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Center icon.

3 From the “Send scanned image to” pop-up menu, scroll down to the bottom of the list, and choose Customize

list. The Customize list dialog appears, showing all available applications.

Scanning

To add an application to the list:

1 Click +.

2 Click Browse to navigate through the list of applications available on the computer. Click the application that

you want to add to the Available Applications list.

3 Click OK.

4 From the File Type pop-up menu, choose the type of file you want to send to your chosen application.

5 Edit the display name if desired. This is the name that will appear in the “Send scanned image to” pop-up menu.

6 Click OK.

To remove an application from the list:

1 From the list of applications, choose the application you want to remove.

2 Click -.

3 If you are sure, click OK when prompted. Otherwise, click Cancel.

To modify an application in the list:

1 From the list of applications, choose the application you want to modify.

2 Click Edit.

3 Edit the name to be displayed in the “Send scanned image to” pop-up menu.

• Click Browse to choose a new path to the application.

• From the File Type pop-up menu, choose the type of file you want to send to this application. You can choose

only one type of file.

• Click OK.

Adjusting color settings when scanning

You can manually adjust the color settings for optimum color output.

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Center icon.

3 From the All-In-One Center, click Preview/Edit to open the Scan dialog.

4 From the Scan dialog, click

to open the Scan Settings drawer.

5 From the Settings tab:

• Select a preset scan setting corresponding to your document.

• If you are not satisfied with a preset setting, customize the scan settings by adjusting color depth and

resolution, and choosing a descreening option if you need to remove wavy patterns from images scanned

from magazines or newspapers.

• Reduce background noise, if necessary. Select Reduce Background Noise, and move the slider to adjust

the level of noise reduction.

Scanning

6 From the Adjustments tab:

• Adjust the brightness, contrast, and gamma (color correction curve). Move the sliders to adjust the levels.

• Sharpen the image. Move the slider to adjust sharpness of your image.

• Invert colors. Select Invert Colors to reverse the colors of your image. The effect is similar to that of a film

negative.

• “Adjusting the brightness of an image” on page 69

Customizing scan settings from the Scan dialog

You can adjust the scan settings and do creative scanning jobs on the Scan dialog.

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Center icon.

3 Click Preview/Edit to open the Scan dialog.

4 Click

to open the Scan Settings drawer and change the settings as needed.

The Scan dialog has three main sections: the Settings tab, the Adjustments tab, and the Preview area.

From here

Go to

Settings tab

Scan Settings

Select a preset scan setting according to the color and

document type of your scan.

Note: Select Custom Settings to customize the scan setting

manually instead of using a preset scan setting.

Reduce Background Noise Remove smudges and light background shading in color

documents.

Scanning

From here

Go to

Adjustments tab

Brightness

Contrast

Adjust the lightness and darkness of the scanned image.

Adjust the tone of the image as it is set off against a light or

dark background.

Gamma

Increase or decrease the color correction curve. Enabling

gamma lets you adjust the amount of ink on the page.

Blur/Sharpen

Rotate Image

Invert Colors

Adjust the level of sharpness of the scanned image.

Rotates the image 90 degrees clockwise per click.

Reverse the colors of the image by inverting the RGB data.

The effect created is similar to that of a film negative.

Mirror

Produce a mirror image of the document or image.

Defaults

Reset the Adjustment controls to the factory default settings.

Preview area

See a preview of the image. Some settings in the dialog are

interactive, so you can readily view the changes on the

image as you adjust the settings. Clicking

rescans the

original document and shows the recent changes in the

Preview area.

Auto-crop sensitivity

Select or clear Auto-crop sensitivity to activate or deactivate

auto-cropping. Adjust the slider to adjust cropping

sensitivity.

Width, height, and file size

display

See the dimension of the scanned image. Select your

preferred unit of measurement from the pop-up menu.

These buttons are at the top of the Preview area:

Click

Show or hide the Scan Settings drawer.

Refresh the image in the Preview area.

Start scanning.

Cropping photos using the software

You can use the Auto-crop feature to highlight certain focal points or to show only a specific portion of an image.

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Center icon.

Scanning

3 From the All-in-One Center dialog, click Preview/Edit.

4 From the dialog, select Preview.

5 Reload the photo into the ADF, and then click Close on the reminder dialog.

Note: Select the check box on the reminder dialog if you do not want the dialog to reappear until you reopen

the application.

6 Select Auto-crop sensitivity.

Note: Selecting Auto-crop sensitivity automatically selects the area to be scanned.

7 If you are satisfied with the cropped image, click

If you are not satisfied with the cropped image, make adjustments.

a Use any of these methods to make adjustments:

• Move the slider.

Note: The slider adjusts the file size, width, and height of the image. If the dashed border seems to

disappear, the crop area is set beyond the size of the image.

• Click and drag the nodes to expand or minimize the crop area.

• Click and drag the crop area to a part of the image you want copied.

Note: These actions will deactivate Auto-crop sensitivity.

b Click

to preview the image.

to scan the image.

c Click

Adjusting the brightness of an image

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Center icon.

3 From the All-In-One Center, click Preview/Edit to open the Scan dialog.

4 From the dialog, click Preview.

5 Reload the document into the ADF, and then click Close on the reminder dialog.

Note: Click on the check box on the reminder dialog if you do not want this dialog to reappear until you reopen

the application.

6 Click

to open the Scan Settings drawer.

7 Select the Adjustments tab.

8 From the Brightness area, move the slider to lighten or darken the image.

Scanning

• “Adjusting color settings when scanning” on page 66

Sharpening an image

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Center icon.

3 Click Preview/Edit to open the Scan dialog.

4 From the dialog, select Preview.

5 Reload the document into the ADF, and then click Close on the reminder dialog.

Note: Click on the check box on the reminder dialog if you do not want this dialog to reappear until you reopen

the application.

6 From the Scan dialog, click

to open the Scan Settings drawer.

7 Click the Adjustments tab.

8 From the Blur/Sharpen area, move the slider to adjust the level of sharpness of the scanned image.

• “Enhancing photo print quality using the software” on page 87

Selecting the All-In-One Center Preferences setting

When scanning from the control panel, you have two options:

• You can indicate that you want the Scan dialog to open on the computer screen when you press Start Color or

Start Black on the control panel. With this option, you can preview the scanned document, and then adjust the

scan settings using the All-In-One Center. For more information, see “Using the All-In-One Center” on

page 110.

• You can indicate that you want to skip the Scan dialog, and send the scanned document straight to your selected

application.

To modify the Preferences setting:

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Center icon.

3 From the menu bar, click Lexmark All-In-One Center.

4 Choose Preferences.

5 Select or unselect Show preview when Scan button pressed on the printer to indicate your preferred

scanning option.

• If you select Show preview when Scan button pressed on the printer, the Scan dialog opens on the

computer screen when you press Start Color or Start Black on the control panel.

• If you unselect it, the scanned document is sent straight to your selected application when you press Start

Color or Start Black on the control panel.

Scanning

Note: By default, Show preview when Scan button pressed on the printer is selected.

6 Click OK to close the Preferences dialog with your scan settings applied and go back to the scan job, or you

can click the Customize list icon to edit the Available Applications list.

Click

to go to the Help Center for more information.

• “Performing scanning and related tasks” on page 71

Resetting All-In-One software settings to defaults

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Center icon.

3 Click Defaults.

• “Customizing scan settings from the Scan dialog” on page 67

Performing scanning and related tasks

Scanning a document

1 Make sure the printer is connected to a computer, and both the printer and the computer are on.

2 Load an original document facedown into the Automatic Document Feeder (ADF).

For help on loading a document into the ADF, see “Loading original documents into the Automatic Document

Feeder”.

3 From the control panel, press Scan Mode.

4 Press

repeatedly until the destination to which you want to scan appears.

5 Press Start Color or Start Black.

6 From the dialog, select Preview.

7 Reload the document into the ADF, and then click Close on the reminder dialog.

Note: Click on the check box on the reminder dialog if you do not want this dialog to reappear until you reopen

the application.

8 To edit, crop, or adjust the brightness of the document, click Scan Settings on the Scan dialog. For help on how

to customize scan settings, see “Customizing scan settings from the Scan dialog”.

9 Click Scan on the Scan dialog.

10 From the “Save As” menu, enter a file name.

11 From the Where pop-up menu, choose a destination for the scanned item.

12 From the “Format for” pop-up menu, choose a file type.

13 Click OK.

Scanning

• “Customizing scan settings from the Scan dialog” on page 67

Scanning a text-only document

1 Make sure the printer is connected to a computer, and both the printer and the computer are on.

2 Load an original document facedown into the Automatic Document Feeder (ADF).

3 From the Finder desktop, double-click the Lexmark 5000 Series folder.

4 Double-click the Lexmark 5000 Series Center icon.

5 From the “What is being scanned?” menu, choose Black Text.

6 Adjust the settings as needed.

7 Click Scan.

Scanning a text and graphics document

1 Make sure the printer is connected to a computer, and both the printer and the computer are on.

2 Load an original document facedown into the Automatic Document Feeder (ADF).

3 From the Finder desktop, double-click the Lexmark 5000 Series folder.

4 Double-click the Lexmark 5000 Series Center icon.

5 From the “What is being scanned?” menu, choose Mixed Graphics and Text.

6 Adjust the settings as needed.

7 Click Scan.

Scanning an item for Web page viewing

1 Make sure the printer is connected to a computer, and both the printer and the computer are on.

2 Load an original document facedown into the Automatic Document Feeder (ADF).

3 From the Finder desktop, double-click the Lexmark 5000 Series folder.

4 Double-click the Lexmark 5000 Series Center icon.

5 From the “How will the scanned image be used?” pop-up menu, choose To be viewed on monitor/web

page.

6 Adjust the settings as needed.

7 Click Scan.

Scanning

Scanning images for editing

1 Make sure the printer is connected to a computer, and both the printer and the computer are on.

2 Load an original image facedown into the Automatic Document Feeder (ADF).

3 From the Finder desktop, double-click the Lexmark 5000 Series folder.

4 Double-click the Lexmark 5000 Series Center icon.

5 From the “What is being scanned?” menu, choose Photo or Magazine or Newspaper.

6 From the “How will the scanned image be used?” pop-up menu, choose To be printed or To be viewed on

monitor/Web page.

7 From the “Send scanned image to” pop-up menu, choose a destination folder or application for your scanned

photo.

8 Select Prompt for multiple pages if you have several photos to scan.

9 Click Preview/Edit to open the Scan dialog and adjust settings.

From the Settings tab, you can select a preset scan setting, descreen magazine or newspaper scans, and reduce

background noise.

From the Adjustments tab, you can customize the settings as needed.

10 Crop photos, if needed. For more information, see “Cropping photos using the software” on page 68.

11 Click

Scanning multiple pages using the Automatic Document Feeder

1 Load original documents facedown into the Automatic Document Feeder (ADF).

2 From the Finder desktop, double-click the Lexmark 5000 Series folder.

3 Double-click the Lexmark 5000 Series Center icon.

4 Select Prompt for multiple pages. This option automatically scans all documents loaded into the ADF and

creates a numbered file name according to the one you specified.

Scanning

Notes:

• To save each scanned item under a different file name, select Prompt to name each page.

• When a scan job is saved as a PDF, the Save dialog will prompt once and all scanned pages are saved in

a single file.

5 Click Scan.

6 In the Save dialog, enter a file name for your scan job.

7 From the Where pop-up menu, choose a destination for the scanned items.

8 From the “Format for” pop-up menu, choose a file type.

9 Click OK.

Scanning a portion of an image

You can scan certain portions of an image or a document using the cropping function of the Scan dialog. This option

is good for scanning logos, parts of a magazine page, or sections of a photo.

1 Make sure the printer is connected to a computer, and both the printer and the computer are on.

2 Load an original document or image facedown into the Automatic Document Feeder (ADF).

3 From the Finder desktop, double-click the Lexmark 5000 Series folder.

4 Double-click the Lexmark 5000 Series Center icon.

5 Click Preview/Edit.

6 From the dialog, select Preview.

7 Reload the document into the ADF, and then click Close on the reminder dialog.

Note: Select the check box on the reminder dialog if you do not want this dialog to reappear until you reopen

the application.

8 Click inside the document or image in the preview area.

9 Drag the nodes on the crop area to select the part of the image that you want to scan.

Note: Drag the nodes on the dashed border to expand or minimize the crop area.

10 Click

11 Click

. Only the designated cropped area is saved or sent to an application.

Scanning

Scanning clear images from magazines or newspapers

Descreening helps to remove wavy patterns from images scanned from magazines or newspapers.

1 Make sure the printer is connected to a computer, and both the printer and the computer are on.

2 Load an original document facedown into the Automatic Document Feeder (ADF).

3 From the Finder desktop, double-click the Lexmark 5000 Series folder.

4 Double-click the Lexmark 5000 Series Center icon.

5 From the “What is being scanned?” menu, select Magazine or Newspaper.

6 Click Preview/Edit.

7 From the dialog, select Preview.

8 Reload the document, and then click Close on the reminder dialog.

Note: Click on the check box on the reminder dialog if you do not want this dialog to reappear until you reopen

the application.

9 Click

to open the Scan Settings drawer.

10 From the Descreen pop-up menu on the Settings tab, choose Magazine or Newspaper.

11 Click

Scanning text for editing

Use the Optical Character Recognition (OCR) software feature to scan a document and produce text you can edit

with a word-processing application.

Note: This function will work only if you have installed ABBYY FineReader 5 SprintX.

1 Load an original document facedown into the Automatic Document Feeder (ADF).

2 From the Finder desktop, double-click the Lexmark 5000 Series folder.

3 Double-click the Lexmark 5000 Series Center icon.

4 From the “What is being scanned?” menu, select a document type other than Photo.

5 From the “How will the scanned image be used?” pop-up menu, choose To be edited (OCR).

6 From the “Send scanned image to” menu, choose a word-processing application to use for editing.

7 Click Scan.

8 Open the scanned document from the word-processing application for previewing and editing.

9 Edit and save the document.

Scanning

Scanning documents or images for e-mailing

When you want to scan a new item and send it through e-mail:

1 Load an original document facedown into the Automatic Document Feeder (ADF).

2 From the Finder desktop, double-click the Lexmark 5000 Series folder.

3 Double-click the Lexmark 5000 Series Center icon.

4 From the “What is being scanned?” menu, select a document type.

5 From the “How will the scanned image be used?” menu, choose To be viewed on monitor/web page.

6 From the “Send scanned image to” menu, choose an application.

7 Click Scan.

8 Retrieve the scanned image from the application, and send it through e-mail as an attachment.

Saving a scanned image

1 Make sure the printer is connected to a computer, and both the printer and the computer are on.

2 Load an original document facedown into the Automatic Document Feeder (ADF).

3 From the Finder desktop, double-click the Lexmark 5000 Series folder.

4 Double-click the Lexmark 5000 Series Center icon.

5 From the “Send scanned images to” pop-up menu, choose the application where you want to save the scanned

image.

6 Adjust the settings as needed.

7 Click Scan.

8 Enter the file name, format, and location where you want the scanned image to be saved.

9 Click OK.

Canceling a scan job

• To cancel a scan job before your document is pulled down into the Automatic Document Feeder (ADF),

press

• If you have loaded a document into the Automatic Document Feeder (ADF) and the printer roller has started

pulling it into the printer, but you have not yet initiated your scan job:

1 Pull the control panel up.

2 Gently lift your original document out of the ADF.

3 Push the control panel down until it snaps into place.

• To cancel a scan job in the All-In-One Center, click Cancel on the scanning progress dialog.

Related topics:

Scanning

Scanning over a network

Setting a network printer to scan

Assigning a name to your computer

You can assign a name to your computer when you install the printer software for the first time. Choose this name

when you scan an item on the network printer and want to send the scanned image to your computer. The name of

the computer can be changed, as needed.

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Center icon.

3 From the menu, choose Advanced Œ Network Scan Settings.

4 In the Computer Name field, type in the name of your computer.

5 Click Save.

Setting a “scan to network” PIN

Assigning a “scan to network” PIN lets you control the sending of scanned items to your computer. You can assign

a “scan to network” PIN when you install the printer software for the first time. You can also change it as needed.

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Center icon.

3 From the menu, choose Advanced Œ Network Scan Settings.

4 Select the check box to specify a PIN.

5 Type in a four-digit PIN. Use a combination of numbers from 1-9.

6 Click Save.

Selecting printers that can scan to your computer

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Center icon.

3 From the menu, choose Advanced ŒNetwork Scan Access.

The Scan Network Access dialog appears.

4 Press + to search for printers connected to the local subnet.

The Network All-in-One Selection dialog appears.

5 In the search field, type the IP address of the print server. Consult your network administrator for help finding

the IP address of the print server.

If you want to narrow your search to a certain subnet, type the IP address of the print server and the subnet

mask in CIDR notation.

Scanning

6 On your keyboard, press return.

7 From the Network All-in-One Selection dialog, select the printer you want to scan to your computer.

8 Click Select.

9 Repeat step 4 to step 8 for every printer that you want to scan to your computer.

10 When finished, click Done.

Note: To remove a printer from the list, select the printer, and then click —.

Scanning to a computer over a network

Make sure:

• The printer is connected to the network through a print server, and the printer and computer receiving the scan

are on.

• The printer is configured to scan over a network (Direct IP Printing).

1 Load an original document facedown in the Automatic Document Feeder (ADF).

2 From the control panel, press Scan Mode.

3 Press

4 Press

5 Press

repeatedly until the computer to which you want to scan appears.

repeatedly until the scan destination you want appears.

6 Press Start Color or Start Black.

Scanning

Working with photos

Getting started

Using the automatic paper type sensor

The printer is equipped with an automatic paper type sensing device. The Paper Type Sensor automatically detects

the type of paper that has been loaded into the printer and adjusts the settings for you. For example, if you want to

print a photo, load photo paper into the printer. The printer detects the type of paper and automatically adjusts the

settings to give you optimum photo-printing results.

Loading paper

1 Make sure:

• You use paper designed for inkjet printers.

• If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facing

you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

• The paper is not used or damaged.

• If you are using specialty paper, you follow the instructions that came with it.

• You do not force paper into the printer.

2 Before loading paper the first time, slide the paper guides out toward the edges of the paper support. You can

load up to:

• 100 sheets of plain paper

• 25 sheets of heavyweight matte paper

• 25 sheets of photo paper

• 25 sheets of glossy paper

Note: Photos require more drying time. Remove each photo as it exits, and allow it to dry to avoid ink smudging.

3 Load the paper vertically in the center of the paper support, and adjust the paper guides to rest against the edges

of the paper.

Note: To avoid paper jams, make sure the paper does not buckle when you adjust the paper guides.

Choosing compatible specialty paper types

• Heavyweight matte paper—A photo paper with a matte finish used for printing high-quality graphics.

• Lexmark PerfectFinish Photo paper—A high-quality photo paper specifically designed for Lexmark inkjet

printers, but compatible with all inkjet printers. It is used specifically for printing professional quality photos with

a glossy finish. It is best when used with genuine Lexmark evercolor 2 ink, providing photos that are fade- and

water-resistant.

Working with photos

• Lexmark Photo Paper—An outstanding "everyday" heavyweight inkjet photo paper designed for use with

Lexmark printers, but compatible with all brands of inkjet printers. Although inexpensive, it offers excellent image

quality and outstanding value.

• Lexmark Premium Photo Paper—A heavier photo paper specifically designed to bond chemically with Lexmark

inks for eye-catching results. Fast drying, it prevents bleeding and feathering even when the image is saturated.

• Transparency—A clear, plastic media primarily used for overhead projectors.

• Card stock—A very thick paper used for printing sturdier items, such as greeting cards.

• Iron-On transfer—A type of media that has a reverse image printed on it that can be ironed onto fabric.

Using a PictBridge-enabled digital camera to control printing

photos

You can connect a PictBridge-enabled digital camera to the printer, and use the buttons on the camera to select and

print photos.

1 Insert one end of the USB cable into the camera.

Note: Use only the USB cable that came with the digital camera.

2 Insert the other end of the cable into the PictBridge port on the front of the printer.

Warning: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively

printing from a PictBridge-enabled digital camera. A loss of data can occur. Also, do not remove the USB cable

or network adapter while actively printing from a PictBridge-enabled digital camera.

Notes:

• Make sure the PictBridge-enabled digital camera is set to the correct USB mode. For more information, see

the documentation that came with your camera.

• If the PictBridge connection is successful, the following appears on the computer screen: PictBridge

camera detected. Press to change settings.

• Values selected within the menu items are the settings used for PictBridge printing if no explicit selection is

made from the camera.

3 Follow the instructions in the camera documentation to select and print photos.

Working with photos

Note: If the computer or printer is turned off while the camera is connected, you must disconnect and then reconnect

the camera.

Working with photos

Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For

best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24

hours before stacking, displaying, or storing.

Printing photos using the computer

1 Load photo paper, with the glossy or printable side facing you. (If you are not sure which side is the printable

side, see the instructions that came with the paper.) For more information, see “Loading paper” on page 18.

2 Customize the settings as needed in the Page Setup dialog.

a With a photo open, choose File Œ Page Setup.

b From the “Format for” pop-up menu, choose 5000 Series.

c From the Paper Size pop-up menu, choose the paper size loaded.

d Choose an orientation.

e Click OK.

3 Customize the settings as needed in the Print dialog.

a With a photo open, choose File Œ Print.

b From the Printer pop-up menu, choose 5000 Series.

c For Mac OS X version 10.4 or later, click Advanced. Otherwise, proceed to the next step.

d From the Copies & Pages pop-up menu, type the number of copies to be printed.

e From the same pop-up menu, choose Quality & Media.

• From the Paper Type pop-up menu, choose the type of paper you are using.

• From the Print Quality area, choose Automatic or Photo.

f Click Print.

Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For

best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24

hours before stacking, displaying, or storing.

Printing cards

1 Load greeting cards, index cards, or postcards.

Notes:

• Make sure the thickness of each card does not exceed 0.020 inch (0.50 mm).

• Make sure the print side of the card faces you.

2 Customize the settings as needed in the Page Setup dialog.

a With a document open, click File Œ Page Setup.

b From the “Format for” pop-up menu, choose 5000 Series.

c From the Paper Size pop-up menu, choose a card size.

Working with photos

d Choose an orientation.

e Click OK.

3 Customize the settings as needed in the Print dialog.

a From the software application, click File Œ Print.

b From the Printer pop-up menu, choose 5000 Series.

c Click Print.

Notes:

• To avoid paper jams, do not force the cards into the printer.

• To prevent smudging, remove each card as it exits, and let it dry before stacking.

Printing borderless photos

From your software application, set the page margins to zero, and then adjust the image on the screen so that it

covers the entire page.

Note: Some applications do not support margin setting.

1 Load photo or glossy paper, with the glossy or printable side facing you. (If you are not sure which side is the

printable side, see the instructions that came with the paper.) For more information, see “Loading paper” on

page 18.

2 Customize the settings as needed in the Page Setup dialog.

a With a photo open, choose File Œ Page Setup.

b From the “Format for” pop-up menu, choose 5000 Series.

c From the Paper Size pop-up menu, choose the paper size loaded.

Note: Make sure you choose an option that has (Borderless) in it. For example, if you loaded letter-size

photo paper, choose US Letter (Borderless).

d Choose an orientation.

e Click OK.

3 Customize the settings as needed in the Print dialog.

a With a photo open, choose File Œ Print.

b From the Printer pop-up menu, choose 5000 Series.

c For Mac OS X version 10.4 or later, click Advanced. Otherwise, proceed to the next step.

d From the Copies & Pages pop-up menu, type the number of copies to be printed.

e From the same pop-up menu, choose Quality & Media.

• From the Paper Type pop-up menu, choose the type of paper you are using.

• From the Print Quality area, choose Automatic or Photo.

f Click Print.

Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For

best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24

hours before stacking, displaying, or storing.

Working with photos

Printing color images in black and white

This setting is available only if there is a black print cartridge installed.

1 Load paper.

2 Customize the settings in the Page Setup dialog as needed.

3 With a document open, click File Œ Print.

4 From the Printer pop-up menu, choose 5000 Series.

5 From the third pop-up menu from the top, choose Color Options.

6 From the Document Color pop-up menu, choose Black Only.

7 Click Print.

Related topics:

• “Adjusting the brightness of an image” on page 69

Scanning images for editing

1 Make sure the printer is connected to a computer, and both the printer and the computer are on.

2 Load an original image facedown into the Automatic Document Feeder (ADF).

3 From the Finder desktop, double-click the Lexmark 5000 Series folder.

4 Double-click the Lexmark 5000 Series Center icon.

5 From the “What is being scanned?” menu, choose Photo or Magazine or Newspaper.

6 From the “How will the scanned image be used?” pop-up menu, choose To be printed or To be viewed on

monitor/Web page.

7 From the “Send scanned image to” pop-up menu, choose a destination folder or application for your scanned

photo.

8 Select Prompt for multiple pages if you have several photos to scan.

9 Click Preview/Edit to open the Scan dialog and adjust settings.

From the Settings tab, you can select a preset scan setting, descreen magazine or newspaper scans, and reduce

background noise.

From the Adjustments tab, you can customize the settings as needed.

10 Crop photos, if needed. For more information, see “Cropping photos using the software” on page 68.

11 Click

Working with photos

Scanning documents or images for e-mailing

When you want to scan a new item and send it through e-mail:

1 Load an original document facedown into the Automatic Document Feeder (ADF).

2 From the Finder desktop, double-click the Lexmark 5000 Series folder.

3 Double-click the Lexmark 5000 Series Center icon.

4 From the “What is being scanned?” menu, select a document type.

5 From the “How will the scanned image be used?” menu, choose To be viewed on monitor/web page.

6 From the “Send scanned image to” menu, choose an application.

7 Click Scan.

8 Retrieve the scanned image from the application, and send it through e-mail as an attachment.

Scanning multiple pages using the Automatic Document Feeder

1 Load original documents facedown into the Automatic Document Feeder (ADF).

2 From the Finder desktop, double-click the Lexmark 5000 Series folder.

3 Double-click the Lexmark 5000 Series Center icon.

4 Select Prompt for multiple pages. This option automatically scans all documents loaded into the ADF and

creates a numbered file name according to the one you specified.

Notes:

• To save each scanned item under a different file name, select Prompt to name each page.

• When a scan job is saved as a PDF, the Save dialog will prompt once and all scanned pages are saved in

a single file.

5 Click Scan.

6 In the Save dialog, enter a file name for your scan job.

7 From the Where pop-up menu, choose a destination for the scanned items.

8 From the “Format for” pop-up menu, choose a file type.

9 Click OK.

Working with photos

Saving a scanned image

1 Make sure the printer is connected to a computer, and both the printer and the computer are on.

2 Load an original document facedown into the Automatic Document Feeder (ADF).

3 From the Finder desktop, double-click the Lexmark 5000 Series folder.

4 Double-click the Lexmark 5000 Series Center icon.

5 From the “Send scanned images to” pop-up menu, choose the application where you want to save the scanned

image.

6 Adjust the settings as needed.

7 Click Scan.

8 Enter the file name, format, and location where you want the scanned image to be saved.

9 Click OK.

Adjusting color settings when scanning

You can manually adjust the color settings for optimum color output.

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Center icon.

3 From the All-In-One Center, click Preview/Edit to open the Scan dialog.

4 From the Scan dialog, click

to open the Scan Settings drawer.

5 From the Settings tab:

• Select a preset scan setting corresponding to your document.

• If you are not satisfied with a preset setting, customize the scan settings by adjusting color depth and

resolution, and choosing a descreening option if you need to remove wavy patterns from images scanned

from magazines or newspapers.

• Reduce background noise, if necessary. Select Reduce Background Noise, and move the slider to adjust

the level of noise reduction.

6 From the Adjustments tab:

• Adjust the brightness, contrast, and gamma (color correction curve). Move the sliders to adjust the levels.

• Sharpen the image. Move the slider to adjust sharpness of your image.

• Invert colors. Select Invert Colors to reverse the colors of your image. The effect is similar to that of a film

negative.

Working with photos

Adjusting the brightness of an image

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Center icon.

3 From the All-In-One Center, click Preview/Edit to open the Scan dialog.

4 From the dialog, click Preview.

5 Reload the document into the ADF, and then click Close on the reminder dialog.

Note: Click on the check box on the reminder dialog if you do not want this dialog to reappear until you reopen

the application.

6 Click

to open the Scan Settings drawer.

7 Select the Adjustments tab.

8 From the Brightness area, move the slider to lighten or darken the image.

• “Adjusting color settings when scanning” on page 66

Cropping photos using the software

You can use the Auto-crop feature to highlight certain focal points or to show only a specific portion of an image.

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Center icon.

3 From the All-in-One Center dialog, click Preview/Edit.

4 From the dialog, select Preview.

5 Reload the photo into the ADF, and then click Close on the reminder dialog.

Note: Select the check box on the reminder dialog if you do not want the dialog to reappear until you reopen

the application.

6 Select Auto-crop sensitivity.

Note: Selecting Auto-crop sensitivity automatically selects the area to be scanned.

7 If you are satisfied with the cropped image, click

If you are not satisfied with the cropped image, make adjustments.

a Use any of these methods to make adjustments:

• Move the slider.

Note: The slider adjusts the file size, width, and height of the image. If the dashed border seems to

disappear, the crop area is set beyond the size of the image.

• Click and drag the nodes to expand or minimize the crop area.

• Click and drag the crop area to a part of the image you want copied.

Note: These actions will deactivate Auto-crop sensitivity.

Working with photos

b Click

to preview the image.

to scan the image.

c Click

Enhancing photo print quality using the software

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Center icon.

3 From the “What is being scanned?” menu, choose Photo.

4 From the “How will the scanned image be used?” pop-up menu, choose To be printed or To be viewed on

monitor/web page. Photo scanning is optimized based on this selection.

5 Click Preview/Edit to open the Scan dialog.

6 From the dialog, select Preview.

7 Reload the photo into the ADF, then click Close on the reminder dialog.

Note: Click on the check box on the reminder dialog if you do not want this dialog to reappear until you reopen

the application.

8 From the Scan dialog, click

to open the Scan Settings drawer.

9 From the Settings tab, make sure you select one of the preset scan settings appropriate for your photo.

You can also customize scan settings by adjusting color depth, resolution, and choosing a descreening option.

10 Select the Adjustments tab, and fine-tune the scan settings.

• “Customizing scan settings from the Scan dialog” on page 67

Enlarging or reducing an image

1 Load paper.

Note: If you are copying photos, use photo or heavyweight matte paper, with the glossy or printable side facing

you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

2 Load an original document or photo facedown in the Automatic Document Feeder (ADF).

3 From the control panel, press Copy Mode.

4 Press

5 Press

6 Press

repeatedly until Resizeappears.

Working with photos

7 Press

Note: If you select Custom Resize, press and hold

press

repeatedly until the setting you want appears.

until the size you want appears, and then

8 Press Start Color or Start Black.

• “Enhancing photo print quality using the software” on page 87

Sharpening an image

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Center icon.

3 Click Preview/Edit to open the Scan dialog.

4 From the dialog, select Preview.

5 Reload the document into the ADF, and then click Close on the reminder dialog.

Note: Click on the check box on the reminder dialog if you do not want this dialog to reappear until you reopen

the application.

6 From the Scan dialog, click

to open the Scan Settings drawer.

7 Click the Adjustments tab.

8 From the Blur/Sharpen area, move the slider to adjust the level of sharpness of the scanned image.

Working with photos

Networking the printer

Networking overview

A network is a collection of devices such as computers, printers, Ethernet hubs, wireless access points, and routers

connected together for communication through cables or through a wireless connection. A network can be either

wired, wireless, or designed to have both wired and wireless devices.

Devices on a wired network use cables to communicate with each other.

Devices on a wireless network use radio waves instead of cables to communicate with each other. For a device to

be able to communicate wirelessly, it must have a wireless print server attached or installed that enables it to receive

and transmit radio waves.

Selecting a network printer

You can print or scan using a network printer connected to a local or remote subnet.

1 Open the application that you want to use. The Network Selection sheet can be accessed through two different

paths:

If you are using

Do this

Lexmark Setup Assistant (during

setup)

a Install the printer software. For more information, see “Installing the

printer software” on page 104.

b Once the Printer Selection screen appears, choose Add Remote

from the drop-down menu.

All-in-One Center

a From the Finder desktop, double-click the Lexmark 5000 Series

folder.

b Double-click the Lexmark 5000 Series Center icon.

c From the menu, choose AdvancedŒ Network Scan Access.

The Network Scan Access dialog appears.

d Click +.

The Network Selection sheet appears.

2 Select a printer from your local subnet or from a remote subnet.

• The application searches for supported printers in the network or printers that are connected to your

computer.

• If you want to select a particular printer on a remote subnet, type the IP address of the print server to which

the printer is connected in the Search by IP field, and then press return on your keyboard. If you do not

know the IP address of the print server, consult the person who set up your network.

• If you want to search a remote subnet for supported printers, type any IP address that belongs to the

particular subnet in the Search by IP field and the subnet mask in CIDR notation, and then press return on

your keyboard. If you do not know the IP address of the print server, consult the person who set up your

network.

3 From the list of printers, select the name of the printer that you want to use.

4 Click Select.

Networking the printer

Installing the printer on additional network computers

If you are installing your network printer for use with multiple computers on the network, insert the installation CD

into each additional computer, and follow the instructions on the computer screen.

• You do not need to repeat the connection steps for each computer you want to print to the printer.

• The printer should appear as a highlighted printer in the installation. If multiple printers appear in the list, make

sure you select the printer with the correct IP address/MAC address.

Printer sharing

With Apple's printer sharing feature, you can:

• Print to another Mac OS X user's shared printer.

• Share your printer (installed in your Macintosh) with other Mac OS X users who also use Mac OS X version 10.2

and later.

• Share your printer (installed in your Macintosh) with UNIX users.

• Share your printer (installed in your Macintosh) with Windows users.

Any printer, as well as computers and other shared resources on your local network or subnet that use the

Bonjour (formerly known as Rendezvous in Mac OS X version 10.3) technology, is accessible to your computer.

Refer to Mac Help for details about its Bonjour technology.

Note: In printer sharing, printer maintenance functions are done on the host computer. The client can print only

when the host computer is on.

Finding your MAC address

You may need the media access control (MAC) address of the print server to complete network printer configuration.

The MAC address is a series of letters and numbers listed on the bottom of the external print server.

Networking the printer

Understanding the printer

Understanding the printer parts

Checking the box contents

Name

Description

Black print cartridge

Color print cartridge

Cartridges to be installed into the printer.

Note: Cartridge combinations vary depending on the

product purchased.

Telephone handset

• Answer incoming telephone calls and talk to

someone on the phone

• Listen for fax tones when sending a fax

Note: Plug the coiled cord in the back of the printer into

the base of the telephone handset.

Telephone cord

Power cord

Use for faxing. For more information about connecting

this cord, see “Choosing fax connection.”

Note: Your telephone cord may look different from the

one shown.

Attaches to the power supply port located at the back of

the printer.

Note: Your power cord may look different from the one

shown.

Setup sheet

Instructions on setting up printer hardware and software,

and information on setup troubleshooting.

Understanding the printer

Name

Description

Installation software CD

• Installation software for the printer

• User's Guide in electronic format

• Mac Help

User's Guide, Getting Started, or Setup Solutions Printed booklet that serves as a guide.

Note: The User's Guide can be found on the installation

software CD that shipped with the printer.

Note: A USB cable may or may not be included.

Understanding the parts of the printer

Use the

Paper support

Load paper.

Paper guides

Keep paper straight when loading.

Fax, copy, or scan one or more pages.

Automatic Document Feeder (ADF)

Note: Do not load postcards, photos, small items, or thin

media (such as magazine clippings) into the ADF.

• Turn the printer on and off.

• Stop the print, copy, scan, or fax process.

Control panel

Operate the printer.

PictBridge port

Connect a PictBridge-enabled digital camera.

Understanding the printer

Use the

Paper exit tray

Hold paper as it exits.

Automatic Document Feeder (ADF) exit tray

Pick up your original document after it has gone through

the ADF.

Display

View menus, settings options, printer status, and

messages.

10 Automatic Document Feeder (ADF) paper guides Keep paper straight when feeding into the ADF.

Telephone handset

• Answer incoming telephone calls and talk to

someone on the phone.

• Listen for fax tones when sending a fax.

Use the

USB port

EXT port

Connect the printer to a computer using a USB cable.

Connect additional devices, such as a data/fax modem, telephone, or answering

machine to the printer.

Notes:

• Remove the plug to access the port.

• This connection method may not be applicable in all countries or regions.

EXT

Understanding the printer

Use the

LINE port

Connect the printer to an active telephone line to send and receive faxes. The printer

must be connected to this telephone line to receive incoming fax calls.

Note: Do not connect additional devices to the LINE port, and do not connect a DSL

(digital subscriber line), ISDN (integrated services digital network), or cable modem

to the printer.

LINE

Power supply with port Connect the printer to a power source.

Installing another language control panel

These instructions apply only if you received one or more additional language control panels with the printer.

1 Lift and remove the control panel (if one is installed).

2 Choose the correct control panel for your language.

Understanding the printer

3 Align the clips on the control panel with the holes on the printer, and then press down.

Related topics:

• “Understanding the parts of the printer” on page 92

Using the control panel buttons and menus

Using the control panel

The display shows:

• Printer status

• Messages

• Menus

• Setting options

Press

Quick Dial buttons Access any of the first five programmed Speed Dial numbers.

Phonebook

Access any of the programmed Speed Dial numbers (1–89) or Group Dial numbers (90–

99).

Understanding the printer

Press

Settings

Access menus for maintenance functions, paper size and type, printer setup, and printer

defaults.

Quality

Adjust the quality of a fax, copy, or scan.

Display the Fax, Copy, or Scan menu, depending on which mode is selected.

Press

Fax Mode Access the fax default screen and send faxes.

Note: The mode is selected when the button light is on.

Copy Mode Access the copy default screen and make copies.

Note: The mode is selected when the button light is on.

Scan Mode Access the scan default screen and scan documents.

Note: The mode is selected when the button light is on.

• Return to the previous screen.

• Delete a letter or number.

• Decrease a number.

• Delete a letter or number.

• Scroll through menus, submenus, or settings on the display.

• Select a menu or submenu item that appears on the display.

• Feed or eject paper if held for three seconds.

• Increase a number.

• Scroll through menus, submenus, or settings on the display.

Understanding the printer

Press

• Cancel a fax, print, copy, or scan job in progress.

• Clear a fax number or end a fax transmission and return to the fax default screen.

• Exit a menu or submenu, and return to the default fax, copy, or scan screen.

• Clear current settings or error messages, and return to default settings.

Press

A keypad number or symbol In Fax mode:

• Enter fax numbers.

• Navigate an automated answering system.

• Select letters when creating a Speed Dial list.

• Type numbers to enter or edit the date and time shown on the display.

In Copy mode: Enter the number of copies or prints you want to make.

Auto Answer

Set the printer to answer all incoming calls when the button light is on.

Note: For information on setting the number of rings before the printer will

answer incoming calls, see “Receiving a fax automatically using the control

panel” on page 22.

Redial / Pause

In Fax mode:

• Display the last number dialed. Press or to view the last five numbers

dialed.

• Insert a three-second pause in the number to be dialed to wait for an

outside line or get through an automated answering system. Enter a pause

only when you have already begun entering the number.

Start Black

Start a black-and-white fax, copy, scan, or print job, depending on which mode

is selected.

Understanding the printer

Press

Start Color

Start a color fax, copy, or scan, or print job, depending on which mode is

selected.

• “Understanding the Scan menu” on page 98

Understanding the Copy menu

Understanding the Copy Menu

Use this

Copies*

Resize*

Specify how many copies to print.

• Specify the percentage for enlarging or reducing the original copy.

• Specify a specific copy size.

• Create a multiple-page poster.

Lighter / Darker*

Quality*

Adjust the brightness of a copy.

Adjust the quality of a copy.

Paper Setup

• Specify the size of the paper loaded.

• Specify the type of paper loaded.

Collate

Print one or more copies in the correct order.

Choose how many pages to print on a single sheet.

Specify the size of the original document.

Specify the type of the original document.

N-Up*

Original Size*

Original Type*

* Temporary setting. For information on saving temporary and other settings, see the related topic on Customizing

settings.

Related topics:

• “Saving settings” on page 103

Understanding the Scan menu

To understand and use the Scan menu:

1 From the control panel, press Scan Mode.

The scan default screen appears.

2 Press

3 If you do not want to change a setting, press Start Color or Start Black.

4 If you want to change a setting, press

repeatedly until the scan destination you want appears.

5 Press

repeatedly until the menu item you want appears, and then press

Understanding the printer

6 Press

Note: Pressing selects a setting. An * appears next to the selected setting.

7 To go into additional submenus and settings, repeat pressing or repeatedly until the submenu item or the

setting you want appears, and then press

8 If needed, press repeatedly to return to the previous menus and make other setting selections.

9 Press Start Color or Start Black.

repeatedly until the submenu item or the setting you want appears, and then press

Use this

Quality*

Adjust the quality of a scan.

Original Size*

Specify the size of the original document.

* Temporary setting. For information on saving temporary and other settings, see the related topic, “Customizing

Settings.”

Related topics:

• “Saving settings” on page 103

Understanding the PictBridge menu

The PictBridge default settings menu lets you select printer settings if you did not specify the settings beforehand

on your digital camera. For more information on making camera selections, see the documentation that came with

your camera.

1 Connect a PictBridge-enabled digital camera to the printer.

a Insert one end of the USB cable into the camera.

Note: Use only the USB cable that came with the digital camera.

b Insert the other end of the cable into the PictBridge port on the front of the printer.

Note: The PictBridge port is marked with the

PictBridge symbol.

Understanding the printer

The message, PictBridge camera detected. Press to change settings.appears on the

display.

Warning: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively

printing from a PictBridge-enabled digital camera. A loss of data can occur. Also, do not remove the USB cable

or network adapter while actively printing from a PictBridge-enabled digital camera.

2 Press

3 Press

4 Press

5 Press

repeatedly until the menu item you want appears.

repeatedly until the submenu item you want or the setting you want appears.

Note: Pressing selects a setting. An * appears next to the selected setting.

6 To go into additional submenus and settings, repeat the above steps.

7 If necessary, press

repeatedly to return to the previous menus and make other setting selections.

Menu Item

Action

Paper Setup^{1, 2}

Photo Size^{1, 2}

Specify the size and type of paper loaded.

Specify the size of printed photos.

Note: If you did not specify the photo size beforehand in your digital camera,

the default photo sizes are:

• 4 x 6 (if Letter is your default Paper Size)

• 10 x 15 cm (if A4 is your default Paper Size, and your country is not

Japan)

• L (if A4 is your default Paper Size, and your country is Japan)

Layout¹

Quality¹

Center one photo on a page, or specify the number of photos to print on a

page.

Adjust the quality of printed photos.

¹Setting will return to factory default setting when the PictBridge-enabled digital camera is removed.

²Setting must be saved individually.

Related topics:

• “Saving settings” on page 103

Understanding the printer

100

Understanding the Fax menu

To access and navigate the Fax menu:

1 From the control panel, press Fax Mode.

The fax default screen appears.

2 If you do not want to change a setting, enter the fax number and press Start Color or Start Black.

3 If you want to change a setting, press

4 Press

repeatedly until the menu item you want appears, and then press

5 Press

repeatedly until the submenu item you want or the setting you want appears, and then press

Note: Pressing selects a setting. An * appears next to the selected setting.

6 To go into additional submenus and settings, repeat the previous step.

7 If needed, press

repeatedly to return to the previous menus and make other setting selections.

8 Press Start Color or Start Black.

Use this

Quality*

Adjust the quality of a fax you are sending.

Adjust the brightness of a fax you are sending.

Add, edit, and print names and fax numbers of individuals or groups.

Lighter / Darker*

Phone Book

On Hook Dial

Dial a telephone number while listening to the call through a speaker

on the printer. This is useful when you must navigate an automated

answering system before sending your fax.

Delay Fax

Enter a specific time to send a fax.

Note: Make sure the date and time are entered correctly before setting

a specific time to send a fax.

Handset Volume

Fax Setup

Adjust the volume of the speaker in the handset in Canada, Guam,

Puerto Rico, US Virgin Islands, or the United States.

Note: This option does not appear in other locations.

• Print fax history or transmission status reports.

• Customize settings for receiving a fax.

• Select fax printing options.

• Customize settings for sending a fax.

• Block faxes from the numbers you specify.

* Temporary setting. For information on saving temporary and other settings, see the related topic, “Saving

settings.”

Related topics:

Understanding the printer

101

Understanding the Settings menu

1 From the control panel, press Settings.

2 Press

3 Press

4 Press

5 Press

repeatedly until the menu item you want appears.

repeatedly until the submenu item you want or the setting you want appears.

Note: When you choose a value selection, an asterisk (*) appears next to the selected setting.

6 To go into additional submenus and settings, repeat step 4 and step 5 as needed.

7 If necessary, press

repeatedly to return to the previous menus and make other selections.

From here

You can

Maintenance

Select:

• Ink Level to view the ink level of the color cartridge. Press

to view the ink level of the black (or photo) cartridge.

• Clean Cartridges to clean the print cartridge nozzles.

• Align Cartridges to align the cartridge.

• Print Test Page to print a test page.

Paper Setup

Device Setup

Select the size and type of paper loaded.

Select:

• Language to change the language setting.

• Country to set the default blank paper size, date format, number

of Caller ID patterns, and region selection being used in your

location.

• Date/Time to set the date and time.

• Host Fax Settings to choose whether to allow the fax software

from the computer to make changes in your fax settings.

• Button Beep to set the volume of the tone when a control panel

button is pressed to either On or Off. On is the default.

• Caller ID Pattern to choose from one of the following patterns

available based on the country or region you selected during initial

setup. If phones in your country use two detection patterns, call

your telecommunications company to determine their subscribed

pattern.

– Pattern 1 (FSK)

– Pattern 2 (DTMF)

For more information, see “Using Caller ID from the control panel”

on page 24.

• Clear Settings Timeout to change the timeout feature before the

printer, if left unused, resets to the factory default settings. For

more information, see “Saving settings” on page 103.

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From here

You can

Defaults

Select:

• Photo Print Size to choose the size of photo(s) to print.

• Set Defaults to change default settings. For more information,

see “Saving settings” on page 103.

Related topics:

Saving settings

In a setting menu, an * appears next to the default setting. To change the setting:

1 From the control panel, press Settings, and then press or repeatedly until the setting you want appears,

and then press

• To save most settings. An * appears next to the saved setting.

• To select a temporary setting. An * appears next to the selected setting. See the table below for a list of

temporary settings.

Note: The printer reverts to the default setting after two minutes of inactivity or if the printer is turned off.

Temporary settings

Copy Mode

• Copies

• Resize

• Lighter/Darker

• Quality

• Repeat Image

• N-Up

• Original Size

• Original Type

Scan Mode

Fax Mode

• Quality

• Original Size

• Quality

• Lighter/Darker

2 To change the timeout feature:

a Press Settings.

b Press

c Press

d Press

repeatedly until Device Setupappears, and then press

repeatedly until Clear Settings Timeoutappears, and then press

repeatedly until Neverappears, and then press

3 To change one or more temporary settings into new default settings:

a Press Settings.

b Press

c Press

d Press

repeatedly until Defaultsappears, and then press

repeatedly until Set Defaultsappears, and then press

repeatedly until Use Currentappears, and then press

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Related topics:

• “Removing and reinstalling the software” on page 133

Understanding the software

Installing the printer software

Using the CD that came with the printer:

1 Close all open software applications.

2 Insert the printer software CD.

3 From the Finder desktop, double-click the printer CD icon that automatically appears.

4 Double-click the Install icon.

5 Follow the instructions on the computer screen.

Using the World Wide Web:

1 Go to the Lexmark Web site at www.lexmark.com.

2 From the home page, navigate through the menu selection, and then click Drivers & Downloads.

3 Choose the printer and the printer driver for your operating system.

4 Follow the instructions on the computer screen to download the driver and install the printer software.

Removing the printer software

If the printer software is not installed properly, a communication error message appears when you try to print. Remove

the printer software, and then reinstall it.

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

If the folder for the printer is not found on the desktop or was accidentally deleted:

a Go to the Mac OS X drive where the printer software was installed.

b Choose LibraryŒPrintersŒLexmarkŒ2007.

c Choose Lexmark 5000 Series.

2 Double-click the Uninstaller icon.

3 Complete the user authentication notice, and then click OK.

Note: For information on passwords, click

4 Click Uninstall.

to go to the Help Center.

5 Click OK.

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104

Using the Printer Selection dialog

The Printer Selection dialog appears in Lexmark Setup Assistant during installation. It lists all available shared and

remote printers connected to your computer. It also lets you select a printer you want to use. To do this:

1 From the first pop-up menu, choose Available printers, Use Shared (for shared printers) or Add Remote.

2 Under the Printer Name window, choose your printer.

3 Click Continue.

Using the Printer Setup Complete dialog

The Printer Setup Complete dialog provides helpful options after successful installation. From here you can:

• Check for special offers.

• Print a test page.

Using the Page Setup dialog

You can open the Page Setup dialog from almost any application:

1 With a document or photo open, choose File Œ Page Setup.

The Page Setup dialog appears.

2 Adjust the settings.

From here

Choose

Settings

Page Attributes

Choose a paper size, orientation, or scaling value for

a photo.

Save as Default

Save customized settings as the default settings.

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105

From here

Format for

Paper Size

Orientation

Scale

Choose

The name of your printer Format a page for printing with the printer.

Choose a paper size from the list.

Choose an orientation.

Reduce or enlarge a photo to a percentage of its

original size.

Note: Recommended values are between 25% and

400% of the original size.

These buttons are at the bottom of the Page Setup dialog:

Click

Go to the Help Center for more information.

Cancel

Exit the Page Setup dialog without making any changes to the settings.

Save the settings and exit the Page Setup dialog.

Related topics:

Using the Print dialog

You can open the Print dialog from almost any application:

1 With a document open, choose File Œ Print.

The Print dialog appears.

• For Mac OS X version 10.3:

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106

• For Mac OS X version 10.4 or later:

2 From the Printer pop-up menu, choose 5000 Series.

3 Change the settings as needed.

From here

Choose

Copies

Collated

Pages

Copies & Pages

Specify the number of copies you want to print.

Sort multiple copy jobs.

• Print all the pages.

• Print a range of pages.

• Print the current page.

Layout

Pages per Sheet

Layout Direction

Print multiple pages on a single sheet of paper.

Specify the arrangement of multiple pages on a

single sheet.

Border

Print a border around each page.

Save the print job as a file.

Notes:

Output Options

• Format is activated when the Save as File option

is selected.

• This option is available only for Mac OS X

version 10.3.

Scheduler

Print Document

Priority

Schedule a print job. You can choose to print a file

immediately, put it on hold, or specify a time for the

printer to print.

Specify a priority for printing.

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From here

Choose

Paper Handling

Page Order

Choose any of these options:

• Automatic

• Normal

• Reverse

Choose any of these print options:

• All pages

• Odd numbered pages

• Even numbered pages

Destination Paper Size

Choose any of these options:

• Use documents paper size

• Scale to fit paper size

Note: Scale down is activated only when the “Scale

to fit paper size” option is selected.

ColorSync

Color Conversion

Quartz Filter

Select Standard.

Choose a filtering option.

Color Options

Cover Page

Document Color

Choose a color setting. Choose Color or Black

Only.

Print Cover Page

Cover Page Type

Choose any of these options:

• None

• Before document

• After document

Note: This option is found

only in Mac OS X version

10.4 or later.

Choose any of these options:

• Standard

• Classified

• Confidential

• Secret

• Top Secret

• Unclassified

Billing Info

Enter billing information.

Specify the type of paper loaded.

Choose a print quality.

Quality & Media

Paper Type

Print Quality

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108

From here

Choose

Preview

Rotate

Choose the orientation of the photo.

Note: This option is

available only if the file

opened is a photo.

Quartz Filter

Choose any of these options:

• Black and White

• Blue Tone

• Gray Tone

• Lightness Decrease

• Lightness Increase

• Reduce File Size

• Sepia Tone

Printer Services

Lexmark 5000 Series

Utility

Go to the Utility.

Troubleshooting

Order Supplies

Contact Lexmark

Software Version

Mirror

Open the Help Center.

Visit our Web site to order printer supplies.

Visit our Web site.

View the software version on installed files.

Print the document as a mirror image.

Reduce image blurring.

Advanced Options

Summary

Automatic Image

Sharpening

View a summary of the current print settings.

These buttons are at the bottom of the Print dialog:

Click

Go to the Help Center to find more information.

Preview

Get a full view of a photo, and see additional options for viewing or reviewing

it prior to printing.

Save as PDF (in Mac OS X version Print the document to file and create a PDF.

10.3)

PDF (in Mac OS X version 10.4 or Choose various PDF options for your file.

later)

Fax (in Mac OS X version 10.3)

Fax the document.

Cancel

Exit the Print dialog without making any changes to the settings.

Print a document.

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Using Printer Services

Printer Services provides helpful Web links and information. From here you can:

• Access the Utility.

• Access Troubleshooting.

• Order supplies.

• Contact Customer Support.

• Obtain software version information.

To access Printer Services:

1 With a document open, click File Œ Print.

2 From the third pop-up menu from the top, choose Printer Services.

Related topics:

• “Using the Utility” on page 112

Using the All-In-One Center

The All-In-One Center provides the basic functions for most scan jobs. You can customize the settings on the

All-In-One Center dialog according to the type of project you want to create. The dialog is set to these default settings:

What is being scanned?

Photo

How will the scanned image be used?

Send scanned image to:

To be printed

File

Prompt for multiple pages

Prompt to name each page

Not selected

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From here

You can

What is being scanned?

Select the option closest to the type of image you are scanning. Settings

are optimized based on your selection:

• Photo

• Mixed Graphics and Text

• Magazine or Newspaper

• Black Text

How will the scanned image be used? Choose the way the scan will be used. Resolution and other settings are

optimized based on your selection:

• To be printed

• To be viewed on monitor/Web page

• To be faxed

• To be edited (OCR)

Send scanned image to

Choose where to send scanned images, such as to File, to the Clipboard,

or to an application. To add, remove, or modify an application in the list,

see “Editing the Customize list” on page 65. For more information, see

“Choosing where to send scanned images” on page 65.

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From here

You can

Prompt for multiple pages

Scan multiple pages using the current scan settings. To begin scanning

multiple pages, make sure that:

• Prompt for multiple pages is checked.

• Prompt to name each page is unchecked.

When an original document is loaded into the Automatic Document Feeder

(ADF), both Prompt for multiple pages and Prompt to name each

page are selected and automatically becomes the AIOC default setting.

When multiple-page scanning is selected, you will need to enter a file name

only once. Succeeding scan jobs will automatically take on the previously

entered file name with an appended two-digit number. You can save up to

99 sequentially numbered files.

Saving multiple-scanned documents in PDF will save all scanned jobs in

a single file.

Do not select Prompt for multiple pages if you are scanning only a single

item.

Prompt to name each page

Defaults

Enter a file name for every page or item scanned.

Revert to factory default settings.

Preview/Edit

Scan

Open the Scan dialog to view the image, and adjust the scan settings.

Start scanning.

Click

to go to the Help Center for more information.

Related topics:

• “Scanning” on page 64

• “Working with photos” on page 81

Using the Fax Setup Utility

Use this utility to adjust how faxes are sent and received. When you save the settings, they apply to every fax you

send or receive. You can also use this utility to create and edit the Speed Dial list.

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Fax Setup Utility icon.

3 From the Device menu, select your printer. Customize your settings as needed.

Note: For a list of available options, see “Customizing settings using the Fax Setup Utility” on page 39.

4 Click Save Settings after you finish customizing the settings.

5 Close the Fax Setup Utility.

Using the Utility

The Utility is the central source for printer maintenance and helpful Web links. From here you can:

• Install print cartridges.

• Print a test page.

• Print an alignment page.

• Clean the print cartridge nozzles.

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112

• Order ink or supplies.

• Register your printer.

• Contact Customer Support.

• Check for special offers.

There are two ways to open the Utility:

• From the Finder desktop, double-click the Lexmark 5000 Series folder.

Double-click the Lexmark 5000 Series Utility icon.

• From an application:

1 With a document open, click File Œ Print.

2 From the third pop-up menu from the top, select Printer Services.

3 Click Lexmark 5000 Series Utility.

The Utility has two tabs with different links under each tab.

– Maintenance tab

– Web Links tab

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113

Related topics:

• “Using Printer Services” on page 110

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114

Maintaining the printer

Print cartridges

Installing print cartridges

1 Pull the control panel up.

2 Raise the cartridge access door.

3 Press down on the cartridge carrier levers.

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115

4 Remove the tape from the black print cartridge, and insert the cartridge in the left carrier.

Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridge.

5 Close the black cartridge lid.

6 Remove the tape from the color print cartridge, and insert the cartridge in the right carrier.

7 Close the color cartridge carrier lid.

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116

8 Close the cartridge access door.

9 Close the control panel until it snaps into place.

The control panel display will prompt you to load paper and press to print an alignment page.

Note: The control panel must be closed to start a new scan, print, copy, or fax job.

• “Aligning print cartridges” on page 118

Removing a used print cartridge

1 Make sure the printer is on.

2 Pull the control panel up.

3 Raise the cartridge access door.

The print cartridge carrier moves and stops at the loading position, unless the printer is busy.

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117

4 Press down on the cartridge carrier latch to raise the cartridge carrier lid.

5 Remove the used print cartridge.

Note: If you are removing both cartridges, repeat steps 4 and 5 for the second cartridge.

Aligning print cartridges

1 Load plain paper.

2 From the control panel, press Settings.

3 Press

4 Press

5 Press

6 Press

repeatedly until Maintenanceappears.

repeatedly until Align Cartridgesappears.

7 Press again to confirm that plain paper is loaded.

An alignment page prints.

If you aligned the cartridges to improve print quality, print your document again. If print quality has not improved,

clean the print cartridge nozzles.

• “Wiping the print cartridge nozzles and contacts” on page 119

• “Preserving the print cartridges” on page 120

• “Improving print quality” on page 121

Cleaning the print cartridge nozzles

1 Load plain paper.

2 Press Settings.

3 Press

4 Press

5 Press

repeatedly until Maintenanceappears.

repeatedly until Clean Cartridgesappears.

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6 Press

7 Press again to confirm that plain paper is loaded.

A page prints, forcing ink through the print cartridge nozzles to clean them.

8 Print the document again to verify that the print quality has improved.

9 If print quality has not improved, try cleaning the nozzles up to two more times.

• “Improving print quality” on page 121

Wiping the print cartridge nozzles and contacts

1 Remove the print cartridges.

2 Dampen a clean, lint-free cloth with water, and place the cloth on a flat surface.

3 Gently hold the nozzles against the cloth for about three seconds, and then wipe in the direction shown.

4 Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and

then wipe in the direction shown.

5 With another clean section of the cloth, repeat step 3 and step 4.

6 Let the nozzles and contacts dry completely.

7 Reinsert the print cartridges.

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119

8 Print the document again.

9 If the print quality does not improve, clean the print nozzles. For more information, see “Cleaning the print

cartridge nozzles” on page 118.

10 Repeat step 9 up to two more times.

11 If print quality is still not satisfactory, replace the print cartridges.

• “Preserving the print cartridges” on page 120

Preserving the print cartridges

• Keep a new cartridge in its packaging until you are ready to install it.

• Do not remove a cartridge from the printer except to replace, clean, or store it in an airtight container. The

cartridges do not print correctly if left exposed for an extended period of time.

• Keep the photo cartridge in its own storage unit when not in use.

• When a photo cartridge is in use, you may store the black cartridge in the empty photo cartridge storage unit.

• “Wiping the print cartridge nozzles and contacts” on page 119

Printing a test page using the control panel

1 Press the Settings button.

2 Press

3 Press

4 Press

5 Press

repeatedly until Maintenanceappears.

repeatedly until Print Test Pageappears.

6 Follow the instructions on the printer display.

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120

Printing a test page using the computer

1 Load plain paper.

2 From the Finder desktop, double-click the Lexmark 5000 Series folder.

3 Double-click the Lexmark 5000 Series Utility icon.

4 From the Maintenance tab, click Print Test Page.

A page prints.

If the test page did not print at all or has quality problems, attend to any error messages that appear on the

screen.

Improving print quality

These are possible solutions. Try one or more of the following:

Check paper

• Use the appropriate paper for the document. If you are printing photos or other high-quality images, for best

results use Lexmark photo papers.

• Use a paper that is a heavier weight or bright white.

Select a higher print quality

1 Depending on your print job, press Copy Mode or Scan Mode.

2 Press Quality.

3 Press

repeatedly until the quality you want appears.

4 Press

Check print cartridges

If the document still does not have the print quality you want, follow these steps:

1 Align the print cartridges. For more information, see “Aligning print cartridges” on page 118. If print quality has

not improved, continue to the next step.

2 Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on

page 118. If print quality has not improved, continue to the next step.

3 Remove and reinsert the print cartridges. For more information, see “Removing a used print cartridge” on

page 117. If print quality has not improved, continue to the next step.

4 Wipe the print nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and contacts”

on page 119.

If print quality is still not satisfactory, replace the print cartridges. For more information, see “Ordering paper and

other supplies” on page 124.

Maintaining the printer

121

Cleaning the exterior of the printer

1 Make sure that the printer is turned off and unplugged from the wall outlet.

CAUTION: To avoid the risk of electric shock, unplug the power cord from the wall outlet and disconnect

all cables to the printer before proceeding.

2 Remove paper from the paper support and paper exit tray.

3 Dampen a clean, lint-free cloth with water.

Warning: Do not use household cleaners or detergents, as they may damage the finish of the printer.

4 Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paper

exit tray.

Warning: Using a damp cloth to clean the interior may cause damage to your printer.

5 Make sure the paper support and paper exit tray are dry before beginning a new print job.

Cleaning the scan lens and white roller

If you notice poor image quality in scans, faxes, or copies, you may need to clean the scan lens and the white roller.

1 Unplug the power cord and the phone line from the wall.

2 Open the control panel.

3 Push the roller lever gently to the left, pull it forward, and then lift the white roller out of the printer.

4 Use a clean, lint-free cloth dampened with water to wipe the white roller and the scan lens.

Note: The scan lens is located under the white roller.

Maintaining the printer

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5 Reinstall the dry white roller, push the roller lever gently to the left, and then snap it into place.

6 Reconnect the power cord and the phone line.

Refilling print cartridges

The warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not

recommend use of a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage to the

printer. For best results, use Lexmark supplies.

• “Using genuine Lexmark print cartridges” on page 123

Using genuine Lexmark print cartridges

Lexmark printers, print cartridges, and photo paper are designed to perform together for superior print quality.

If you receive an Out of Original Lexmark Inkmessage, the original Lexmark ink in the indicated cartridge

(s) has been depleted.

If you believe you purchased a new, genuine Lexmark print cartridge, but the Out of Original Lexmark Ink

message appears:

1 Click Learn More on the message.

2 Click Report a non-Lexmark print cartridge.

To prevent the message from appearing again for the indicated cartridge(s):

• Replace your cartridge(s) with new Lexmark print cartridge(s).

• If you are printing from a computer, click Learn more on the message, select the check box, and click Close.

• If you are using the printer without a computer, press Cancel.

Lexmark's warranty does not cover damage caused by non-Lexmark ink or print cartridges.

Ordering print cartridges

Lexmark 5000 Series models

Maintaining the printer

123

Average cartridge standard page yield is up to¹

Item

Part number

Black cartridge

Black cartridge²

High yield black cartridge

Color cartridge

28A

175

550

29A

150

Color cartridge²

High yield color cartridge

Photo cartridge

150

500

Not applicable

¹Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711.

²Licensed Return Program Cartridge

Ordering paper and other supplies

To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com.

Notes:

• For best results, use only Lexmark print cartridges.

• For best results when printing photos or other high-quality images, use Lexmark photo papers.

Item

Part number

USB cable

1021294

Paper

Paper size

Lexmark PerfectFinish Photo Paper

• Letter

• A4

• 4 x 6 in.

• 10 x 15 cm

• L

Lexmark Premium Photo Paper

• Letter

• A4

• 4 x 6 in.

• 10 x 15 cm

• L

Lexmark Photo Paper

• Letter

• A4

• 4 x 6 in.

• 10 x 15 cm

Note: Availability may vary by country or region.

For information on how to purchase Lexmark PerfectFinish Photo Paper, Lexmark Premium Photo Paper, or Lexmark

Photo Paper in your country or region, go to www.lexmark.com.

Maintaining the printer

124

Finding information about the printer

Quick Setup sheet

Description

Where to find

The Quick Setup sheet gives you instructions for

You can find this document in the printer box or on the

setting up hardware and software.

Lexmark Web site at www.lexmark.com.

User's Guide

Description

Where to find

The User's Guide gives you instructions for setting up You can find this document in the printer box or on the

the printer and some basic instructions for using the

printer.

Lexmark Web site at www.lexmark.com.

Note: If your printer supports Macintosh operating

systems, see the Mac Help:

1 From the Finder desktop, double-click the

Lexmark 5000 Series folder.

2 Double-click the printer Help icon.

Utility and Printer Services

Description

Where to find

The Utility and Printer Services provide information on You can access these in the Print dialog from any

general maintenance and other related tasks.

software application. For more information, see “Using

the Utility” on page 112.

Help

Description

Where to find

If your printer connects to a computer, the Help gives you When you install the printer software, your printer's

instructions for using the printer and other information such Help will be installed.

as:

1 From the Finder desktop, double-click the

• Using the software

Lexmark 5000 Series folder.

• Loading paper

2 Double-click the printer Help icon.

• Printing

• Working with photos

• Scanning (if supported by your printer)

• Making copies (if supported by your printer)

• Faxing (if supported by your printer)

• Maintaining the printer

• Connecting the printer to a network (if supported by

your printer)

• Troubleshooting problems with printing, copying,

scanning, faxing, paper jams, and misfeeds

Maintaining the printer

125

Customer support

Description

Where to find (North America)

Where to find (rest of world)

Call us at

Telephone numbers and support hours vary

by country or region.

Telephone support

• US: 1-800-332-4120

Visit our Web site at www.lexmark.com.

Select a country or region, and then select

the Customer Support link.

Monday–Friday (8:00 AM–11:00 PM ET)

Saturday (Noon–6:00 PM ET)

• Canada: 1-800-539-6275

English Monday–Friday (8:00 AM–

11:00 PM ET)

Note: For additional information about

contacting Lexmark, see the printed

warranty that shipped with your printer.

Saturday (Noon–6:00 PM ET)

French Monday–Friday (9:00 AM–

7:00 PM ET)

• Mexico: 01-800-253-9627

Monday–Friday (8:00 AM–8:00 PM ET)

Note: Support numbers and times may

change without notice. For the most recent

phone numbers available, see the printed

warranty statement that shipped with your

printer.

For e-mail support, visit our Web site:

www.lexmark.com.

E-mail support varies by country or region,

and may not be available in some instances.

E-mail support

1 Click CUSTOMER SUPPORT.

2 Click Technical Support.

3 Select your printer family.

4 Select your printer model.

Visit our Web site at www.lexmark.com.

Select a country or region, and then select

the Customer Support link.

Note: For additional information about

contacting Lexmark, see the printed

warranty that shipped with your printer.

5 From the Support Tools section, click e-

Mail Support.

6 Complete the form, and then click Submit

Request.

Limited Warranty

Description

Where to find (US)

Where to find (rest of world)

Limited Warranty Information

To view the limitations and conditions of Warranty information varies by

this limited warranty, see the Statement of country or region. See the printed

Lexmark International, Inc.

Limited Warranty included with this

printer, or set forth at

warranty that shipped with your

printer.

furnishes a limited warranty that this

printer will be free of defects in

materials and workmanship for a

period of 12 months after the

original date of purchase.

www.lexmark.com.

1 Click CUSTOMER SUPPORT.

2 Click Warranty Information.

3 From the Statement of Limited

Warranty section, click Inkjet &

All-In-One Printers.

4 Scroll through the Web page to view

the warranty.

Maintaining the printer

126

Record the following information (located on the store receipt and the back of the printer), and have it ready when

you contact us so that we may serve you faster:

• Machine Type number

• Serial number

• Date purchased

• Store where purchased

Related topics:

• “Using the Utility” on page 112

• “Recycling Lexmark products” on page 172

• “Contacting Customer Support” on page 127

Contacting Customer Support

How do I contact Lexmark Customer Support?

Call us at:

• US: 1-800-332-4120

Monday–Friday (8:00 AM–11:00 PM ET)

Saturday (Noon–6:00 PM ET)

• Canada: 1-800-539-6275

English Monday–Friday (8:00 AM–11:00 PM ET)

Saturday (Noon–6:00 PM ET)

French Monday–Friday (9:00 AM–7:00 PM ET)

• Mexico: 01-800-253-9627

Monday–Friday (8:00 AM–8:00 PM ET)

Note: Phone numbers and support times may change without notice.

Is contact information available online?

Yes. You can access the Lexmark home page on the World Wide Web at www.lexmark.com.

Maintaining the printer

127

Troubleshooting

Setup troubleshooting

Incorrect language appears on the display

These are possible solutions. Try one of the following:

Change the language selection during initial setup

After you select a language, Languageappears again on the display. To change the selection:

1 Press

repeatedly until the language you want appears on the display.

2 Press to save.

Select a different language after initial setup

1 From the control panel, press Settings.

2 Press

3 Press

4 Press

5 Press

6 Press

repeatedly until Device Setupappears.

repeatedly until Languageappears.

repeatedly until the language you want appears on the display.

7 Press to save.

Power button is not lit

These are possible solutions. Try one or more of the following:

Press power button

Make sure the printer is on by pressing

Disconnect and reconnect the power cord

1 Disconnect the power cord from the wall outlet, and then from the printer.

2 Plug the cord all the way into the power supply on the printer.

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3 Plug the cord into an electrical outlet that other electrical devices have been using.

4 If the light is not on, press

Cable is not connected, is loose, or is damaged

The printer cable must be fully connected and undamaged for proper communication.

Make sure the USB cable is connected to the USB port on the back of the computer

The USB port on the back of the computer is marked by

port.

. Plug the long, flat end of the USB cable into this

Make sure the other end of the USB cable is connected to the back of the printer

Plug the smaller, more square end of the USB cable into the back of the printer.

Make sure the cable is not damaged or loose

Make sure:

• The USB cable is not damaged.

• The

light is on.

For more information, see the related topic below.

Software does not install

These are possible causes and solutions. Try one or more of the following:

Check your operating system

The following operating systems are supported:

• Windows 2000

• Windows XP

• Windows Vista

• Mac OS X

Check your system requirements

Check that your computer meets the minimum system requirements listed in the box.

Check your USB connection

1 Check the USB cable for any obvious damage.

2 Firmly plug the square end of the USB cable into the back of the printer.

3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the

USB symbol.

Reconnect the power supply

1 Press

to turn the printer off.

2 Disconnect the power cord from the wall outlet.

3 Gently remove the power supply from the printer.

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4 Reconnect the power supply to the printer.

5 Plug the power cord into the wall outlet.

6 Press

to turn the printer on.

Restart the computer and reinstall the software

1 Close all open software applications.

2 Disable any anti-virus programs.

3 Remove the printer software CD from the CD-ROM drive.

4 Restart the computer.

5 When the desktop appears, reinsert the printer software CD. The CD icon is created on the desktop.

6 Follow the instructions on the computer screen to install the software.

Reinstall the software

1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the

software” on page 133.

2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest

software.

a In all countries or regions except the United States, select your country or region.

b Click the links for drivers or downloads.

c Select your printer family.

d Select your printer model.

e Select your operating system.

f Select the file you want to download, and then follow the directions on the computer screen.

Printer does not appear in the Printer Selection dialog

Is the printer connected through a USB cable?

• Make sure that one end of the USB cable is firmly connected to the printer, and the other end is firmly connected

to the computer.

• Make sure that the USB cable that you are using is not damaged.

• Make sure that the printer is turned on. Connect the printer to a working electrical outlet, and then press

turn on the computer.

• Click

Is there more than one network printer displayed?

All Lexmark^TM5000 Series printers connected on your network should be displayed in the Printer Selection dialog.

If there is more than one printer of the same model in your network, you must know the MAC address of the network

printer that you want to connect to, and select the printer displaying that MAC address. For help in locating the MAC

address of the printer, see the “Finding your MAC address” topic in the Networking chapter.

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Page does not print

These are possible solutions. Try one or more of the following:

Check messages

If an error message is displayed, see “Error messages” on page 163.

Check power

If the

light is not on, see “Power button is not lit” on page 128.

Reload paper

Remove and then load paper.

Check ink

Check the ink levels, and install new print cartridges if necessary.

Check print cartridges

1 Remove the print cartridges.

2 Make sure the sticker and tape have been removed.

3 Reinsert the cartridges.

Make sure the printer is set as the default printer and is not on hold or paused

To set the printer as default

1 From the Finder desktop, choose Applications Œ Utilities Œ Print Center/Printer Setup Utility.

2 From the Printer List dialog, select your printer.

3 Click the Make Default icon.

To resume print jobs

1 From the Finder desktop, choose Applications Œ Utilities Œ Print Center/Printer Setup Utility.

2 From the list of printers, double-click your printer.

3 From the Printer pop-up menu, click Start Jobs if you want to resume all print jobs in the queue; if you want to

resume a particular print job, select the document name, and then click Resume.

Reconnect power supply

1 Press

to turn the printer off.

2 Disconnect the power cord from the wall outlet.

3 Gently remove the power supply from the printer.

4 Reconnect the power supply to the printer.

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5 Plug the power cord into the wall outlet.

6 Press to turn the printer on.

Reinstall software

1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the

software” on page 133.

2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest

software.

a In all countries or regions except the United States, select your country or region.

b Click the links for drivers or downloads.

c Select your printer family.

d Select your printer model.

e Select your operating system.

f Select the file you want to download, and then follow the directions on the computer screen.

Cannot print from digital camera using PictBridge

These are possible solutions. Try one or more of the following:

Enable PictBridge printing from camera

Enable PictBridge printing on the camera by selecting the correct USB mode. For more information, see the digital

camera documentation.

Make sure the camera is a PictBridge-enabled digital camera

1 Disconnect the camera.

2 Connect a PictBridge-enabled digital camera to the PictBridge port. See the digital camera documentation to

determine whether it is PictBridge-enabled.

Check USB cable

Use only the USB cable that came with the camera.

Check messages

If an error message appears on the display, see “Error messages” on page 163.

Printer is not able to communicate with the computer

The printer and computer are not able to exchange data. Verify that the printer is plugged in, and the

For more information, see the related topic below.

light is on.

Understanding Warning levels

• A green check indicates system requirements were met.

• A yellow question mark indicates system requirements were not met. Most major functions will work, but you

may experience some performance impact.

• A red question mark indicates system requirements were not met. Most major functions may not work.

• A red X indicates system requirements were not met. Installation will not continue.

For proper installation, make sure the computer supports all system requirements. System requirements are located

on the printer box.

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Removing and reinstalling the software

If the printer is not functioning properly, or if a communications error message appears when you try to use the

printer, you may need to remove and reinstall the printer software.

1 Close all open software applications.

2 From the Finder desktop, double-click the Lexmark 5000 Series folder.

3 Double-click the Uninstaller icon.

4 Follow the instructions on the computer screen to remove the printer software.

5 Restart the computer before reinstalling the printer software.

6 Insert the CD, and then follow the instructions on the computer screen to reinstall the software.

Fax troubleshooting

Cannot send or receive a fax

These are possible solutions. Try one of the following:

Check messages

If an error message is displayed, follow the instructions on the display.

Check power

If the

light is not on, see “Power button is not lit” on page 128.

Check cable connections

Make sure cable connections for the following hardware are secure, if applicable:

• Power supply

• Telephone

• Handset

• Answering machine

Check the telephone wall jack

1 Plug a telephone into the wall jack.

2 Listen for a dial tone.

3 If you do not hear a dial tone, plug a different telephone into the wall jack.

4 If you still do not hear a dial tone, plug a telephone into a different wall jack.

5 If you hear a dial tone, connect the printer to that wall jack.

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Review digital phone service checklist

The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services

can be used.

• If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port)

on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN

provider.

• If you are using DSL, connect to a DSL filter or router that supports analog use. For more information, contact

your DSL provider.

• If you are using a PBX telephone service, make sure you are connecting to an analog connection on the PBX.

If none exists, consider installing an analog telephone line for the fax machine. For more information on faxing

when using a PBX telephone service, see “Setting up to fax while behind a PBX” on page 30.

Verify dial tone

• Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly.

• If the telephone line is being used by another device, wait until the other device is finished before sending a fax.

• If you are using the On Hook Dial feature, turn up the volume to verify a dial tone.

Disconnect other equipment temporarily

To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering

machines, computers with modems, or telephone line splitters.

Check for paper jams

Check for and clear any paper jams.

Disable Call Waiting temporarily

Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Contact your

telephone company to obtain the keypad sequence for temporarily disabling Call Waiting.

Do you have Voice Mail service?

Voice Mail offered through your local telephone company may disrupt fax transmissions. To enable both Voice Mail

and the printer to answer calls:

• See “Setting the distinctive ring” on page 38. Setting selections include single ring, double ring, triple ring, and

any ring.

• Consider adding a second telephone line for the printer.

Check country code

Make sure the country code has been set for the country or region where you are operating the printer:

1 From the control panel, press Settings.

2 Press

3 Press

4 Press

5 Press

6 Press

repeatedly until Device Setupappears.

repeatedly until Countryappears.

repeatedly until the country or region setting indicated by an * appears.

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7 If you want to change the country code:

a Press or repeatedly until the country or region where you are operating the printer appears.

b Press to save the setting.

Is your printer memory full?

Change setting to Scan after Dial.

1 From the control panel, press Fax Mode.

2 Press

3 Press

4 Press

5 Press

6 Press

7 Press

8 Press

9 Press

10 Press

repeatedly until Fax Setupappears.

repeatedly until Dialing and Sendingappears.

repeatedly until Scanappears.

repeatedly until After Dialappears.

Can send but not receive faxes

These are possible causes and solutions. Try one or more of the following:

Load paper

Load paper to print any faxes that have been stored in the printer.

Check the Auto Answer button

If the Auto Answer light is on:

• The printer will answer after the preset number of telephone rings.

• If you are using a distinctive ring, see “Setting the distinctive ring” on page 38.

Check ink

Check the ink levels, and install a new cartridge if necessary.

Check whether Fax Forwarding is selected

1 From the control panel, press Fax Mode.

2 Press

3 Press

4 Press

5 Press

6 Press

repeatedly until Fax Setupappears.

repeatedly until Ringing and Answeringappears.

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7 Press

8 Press

9 Press

repeatedly until Fax Forwardappears.

repeatedly to view the current Fax Forwarding setting.

10 To turn off Fax Forwarding, press

repeatedly until Offappears.

11 Press to save the setting.

Can receive but not send faxes

These are possible causes and solutions. Try one or more of the following:

Check mode selection

To make sure the printer is set for faxing, press Fax Mode.

Check document placement

Load the original document facedown in the ADF.

Check the Dial Prefix setting

1 From the control panel, press Fax Mode.

2 Press

3 Press

4 Press

5 Press

6 Press

7 Press

8 Press

repeatedly until Fax Setupappears.

repeatedly until Dialing and Sendingappears.

repeatedly until Dial Prefixappears.

9 To change the setting, press

10 Press

11 Enter the prefix to be dialed before each telephone number.

12 Press

repeatedly until Createappears.

Check Speed Dial number

• Check to make sure Speed Dial has been programmed for the number that you want to dial. See “Setting up

Speed Dial using the computer” on page 38.

• As an alternative, dial the telephone number manually.

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Be sure the printer is detecting a dial tone

• See “Sending a fax while listening to a call (On Hook Dial) using the control panel” on page 22.

• Check the Dial Method setting.

1 Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing, this means it did not

recognize the dial tone.

2 From the control panel, press Fax Mode.

3 Press

4 Press

5 Press

6 Press

7 Press

8 Press

9 Press

10 Press

repeatedly until Fax Setupappears.

repeatedly until Dialing and Sendingappears.

repeatedly until Dial Methodappears.

repeatedly until Behind PBXappears.

11 Press to save this setting.

Printer receives a blank fax

These are possible causes and solutions. Try one or more of the following:

Check original document

Ask the sender to verify the original document was loaded correctly.

Check ink

Check the ink levels, and install a new print cartridge if necessary.

Check cartridges

1 Remove the print cartridges.

2 Make sure the sticker and tape have been removed.

3 Reinsert the print cartridges.

Received fax has poor print quality

These are possible causes and solutions. Try one or more of the following:

Review checklist for sender

• Check that the quality of the original document is satisfactory.

• Resend the fax. There may have been a problem with the quality of the telephone line connection.

• Increase the fax scan resolution.

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Check ink

Check the ink levels, and install a new print cartridge if necessary.

Clean scan lens and white roller

1 Unplug the power cord and the phone line from the wall.

2 Open the control panel.

3 Push the roller lever gently to the left, pull it forward, and then lift the white roller out of the printer.

4 Use a clean, lint-free cloth dampened with water to wipe the white roller and the scan lens.

Note: The scan lens is located under the white roller.

5 Reinstall the dry white roller, push the roller lever gently to the left, and then snap it in to place.

6 Reconnect the power cord and the phone line.

Failed to Connect

These are possible causes and solutions. Try one or more of the following:

Use phone line checklist

• Resend the fax. There may have been a problem with the quality of the telephone line connection.

• Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly.

• If the telephone line is being used by another device, wait until the other device is finished before sending the

fax.

Make sure the printer detects dial tone

• See “Sending a fax while listening to a call (On Hook Dial) using the control panel” on page 22.

• Check the Dial Method setting.

1 Listen for a dial tone. If you hear a dial tone, but the printer hangs up without dialing, this means it did not

recognize the dial tone.

2 From the control panel, press Fax Mode.

3 Press

4 Press

5 Press

6 Press

7 Press

8 Press

9 Press

10 Press

repeatedly until Fax Setupappears.

repeatedly until Dialing and Sendingappears.

repeatedly until Dial Methodappears.

repeatedly until the method you want appears.

11 Press to save this setting.

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Caller ID information is not displayed

Caller ID pattern may not be set correctly

The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country

or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern for

the printer to display Caller ID information. For more information, see “Changing Caller ID pattern using the control

panel” on page 29.

Phone Line Busy

These are possible causes and solutions. Try one or more of the following:

Change redial settings

The printer automatically redials three times at 2-minute intervals. You can change the default settings to redial up

to five times at intervals up to 8 minutes.

To change the redial settings:

1 From the control panel, press Fax Mode.

2 Press

3 Press

4 Press

5 Press

6 Press

repeatedly until Fax Setupappears.

repeatedly until Dialing and Sendingappears.

7 To change the number of times the printer will redial:

a Press

b Press

c Press

d Press

repeatedly until Redial Attemptsappears.

repeatedly until the setting you want appears.

8 To change the length of time between redials:

a Press

b Press

c Press

d Press

repeatedly until Redial Timeappears.

repeatedly until the setting you want appears.

Schedule to resend fax at a later time

See “Sending a broadcast fax at a scheduled time” on page 21.

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Phone Line Error

These are possible causes and solutions. Try one or more of the following:

Review digital phone service checklist

The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services

can be used.

• If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port)

on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN

provider.

• If you are using DSL, connect to a DSL filter or router that will support analog use. For more information, contact

your DSL provider.

• If you are using a PBX telephone service, make sure you are connecting to an analog connection on the PBX.

If none exists, consider installing an analog telephone line for the fax machine. For more information on faxing

when using a PBX telephone service, see “Setting up to fax while behind a PBX” on page 30.

Check phone line

If the telephone line is being used by another device, wait until the other device is finished before sending the fax.

Check cable connections

Make sure cable connections for the following hardware are secure, if applicable:

• Power supply

• Telephone

• Handset

• Answering machine

Fax Error

The fax machines have stopped communicating.

Resend the fax. There may have been a problem with the quality of the telephone line connection.

Fax Mode Unsupported

Check receiving fax machine capabilities

The receiving fax machine does not support the type of fax you attempted to send. If it does not support:

• Your fax resolution—lower the fax resolution.

1 From the control panel, press Fax Mode.

2 Press Quality.

3 Press

repeatedly until a lower quality appears.

4 Press

• Legal-size paper—reformat the document on letter-size paper.

• Color faxes—send a black and white fax

Make sure Auto Fax Convert is on

1 From the control panel, press Fax Mode.

2 Press

3 Press

repeatedly until Fax Setupappears.

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4 Press

5 Press

6 Press

7 Press

8 Press

repeatedly until Dialing and Sendingappears.

repeatedly until Auto Faxappears.

9 If an asterisk (*) does not appear next to On, press

Remote Fax Error

These are possible causes and solutions. Try one or more of the following:

Check phone line

Resend the fax. There may have been a problem with the quality of the telephone line connection.

Lower the transmission speed

1 From the control panel, press Fax Mode.

2 Press

3 Press

4 Press

5 Press

6 Press

7 Press

8 Press

9 Press

repeatedly until Fax Setupappears.

repeatedly until Dialing and Sendingappears.

repeatedly until Max Send Speedappears.

repeatedly until a lower speed appears.

10 Press

Notes:

• The lower the transmission speed, the longer it will take your fax to send.

• This solution will reduce the speed for future faxes until you reset the transmission speed.

11 Resend the fax.

12 If the problem persists, repeat the previous steps to send the fax at successively lower transmission speeds.

Note: 2400 bps is the lowest transmission speed.

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Print troubleshooting

Improving print quality

These are possible solutions. Try one or more of the following:

Check paper

• Use the appropriate paper for the document. If you are printing photos or other high-quality images, for best

results use Lexmark photo papers.

• Use a paper that is a heavier weight or bright white.

Select a higher print quality

1 Depending on your print job, press Copy Mode or Scan Mode.

2 Press Quality.

3 Press

repeatedly until the quality you want appears.

4 Press

Check print cartridges

If the document still does not have the print quality you want, follow these steps:

1 Align the print cartridges. For more information, see “Aligning print cartridges” on page 118. If print quality has

not improved, continue to the next step.

2 Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on

page 118. If print quality has not improved, continue to the next step.

3 Remove and reinsert the print cartridges. For more information, see “Removing a used print cartridge” on

page 117. If print quality has not improved, continue to the next step.

4 Wipe the print nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and contacts”

on page 119.

If print quality is still not satisfactory, replace the print cartridges. For more information, see “Ordering paper and

other supplies” on page 124.

Poor text and graphic quality

• Blank pages

• Dark print

• Skewed lines

• Smudges

• Faded print

• Streaks

• Incorrect colors

• Light and dark bands in print

• White lines in print

These are possible solutions. Try one or more of the following:

Check ink

Check the ink levels, and install new print cartridges if necessary.

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Remove sheets as they are printed

To avoid ink smudging when you are working with the following media, remove each sheet as it exits, and allow it

to dry:

• Documents with graphics or images

• Photo paper

• Heavyweight matte or glossy paper

• Transparencies

• Labels

• Envelopes

• Iron-on transfers

Note: Transparencies may take up to 15 minutes to dry.

Use a different brand of paper

Each paper brand accepts ink differently and prints with color variations. If you are printing photos or other

high-quality images, for best results use Lexmark photo papers.

Check paper condition

Use only new, unwrinkled paper.

Removing and reinstalling the software

Software may not be installed correctly.

Poor quality at the edges of the page

These are possible causes and solutions. Try one or more of the following:

Check minimum print settings

Unless you are using the borderless feature, use these minimum print margin settings:

• Left and right margins:

– 6.35 mm (0.25 in.) for letter size paper

– 3.37 mm (0.133 in.) for all paper sizes except letter

• Top margin: 1.7 mm (0.067 in.)

• Bottom margin: 12.7 mm (0.5 in.)

Select the Borderless print feature

1 With a document open, choose File Œ Page Setup.

2 From the “Format for” pop-up menu, choose 5000 Series.

3 From the Paper Size pop-up menu, choose the paper size loaded.

Note: Make sure you choose an option that has (Borderless) in it. For example, if you loaded letter-size photo

paper, choose US Letter (Borderless).

4 Choose an orientation.

5 Click OK.

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Make sure paper size matches the printer setting

1 From the software application, click File Œ Page Setup.

2 From the “Format for” pop-up menu, choose 5000 Series.

3 From the Paper Size pop-up menu, check the paper size.

Clean print cartridge nozzles

For more information, see “Cleaning the print cartridge nozzles” on page 118.

Print speed is slow

These are possible causes and solutions. Try one or more of the following:

Maximize computer processing speed

• Close all applications not in use.

• Try minimizing the number and size of graphics and images in the document.

• Remove as many unused fonts as possible from your system.

Add memory to your computer

Consider purchasing more RAM.

Select a lower print quality

1 From the software application, click File Œ Print.

2 From the Copies & Pages pop-up menu, choose Quality and Media.

3 From the Print Quality area, select Normal.

Reinstall the software

For more information, see “Reinstall the software” on page 130.

Check paper loading

• Load a smaller amount of paper into the printer. You may be using a thicker type of paper.

• Make sure you are loading the correct type of media.

See “Loading paper” on page 18 and its related topics for information about:

• Maximum loading amounts per paper type

• Specific loading instructions for supported paper and specialty media

Checking ink levels using the computer

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Utility icon.

3 If an exclamation point (!) appears on a cartridge, the ink level is low. Install a new cartridge. For more information,

see “Removing a used print cartridge” topic.

For cartridge ordering information, see “Ordering print cartridges” on page 123.

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Checking ink levels using the control panel

1 From the control panel, press Settings.

2 Press

3 Press

4 Press

repeatedly until Maintenanceappears.

repeatedly until Ink Levelsappears.

5 Press to check the ink levels of the black or color cartridges in the printer. Install a new cartridge if necessary.

For help replacing a print cartridge, see “Removing a used print cartridge”.

Checking printer readiness

The printer may not be ready to print. Try one or more of the possible solutions below:

Does the printer have paper, and is it properly loaded?

For more information, see the related topic below.

Are the sticker and tape removed from the print cartridges?

1 Pull the control panel up.

2 Raise the cartridge access door.

3 Press down on the cartridge carrier levers to raise the cartridge carrier lids.

4 Remove the print cartridges from the print cartridge carrier.

5 Make sure the sticker and tape are removed from the bottom and back of the cartridges.

Do the print cartridges have ink?

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Utility icon.

3 If an exclamation point (!) appears on a cartridge, the ink level is low. Install a new cartridge. For more information,

see “Removing a used print cartridge”.

For cartridge-ordering information, see “Ordering print cartridges” on page 123.

Is there a problem with the connections?

For more information, see the related topic below.

Checking the printer status

1 From the Finder desktop, double-click System Preferences.

2 Click the Print & Fax icon.

3 From the Printing tab, click 5000 Series.

4 Click the Print Queue tab.

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5 Make sure:

• The job status is Printing.

• Printing status is not on Hold. Otherwise, click Start Jobs.

Checking the print cartridges

Are the print cartridges properly installed?

For more information, see “Installing print cartridges”.

Are the sticker and tape removed from the cartridges?

1 Pull the control panel up.

2 Raise the cartridge access door.

3 Press down on the cartridge carrier levers to raise the cartridge carrier lids.

4 Remove the print cartridges from the print cartridge carrier.

5 Make sure the sticker and tape are removed from the bottom and back of the cartridges.

Are the cartridges low on ink?

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Utility icon.

3 If an exclamation point (!) appears on a cartridge, the ink level is low. Install a new cartridge. For more information,

see “Removing a used print cartridge”.

For cartridge-ordering information, see “Ordering print cartridges” on page 123.

Colors on printout are faded or differ from colors on the screen

Check the following. When you think you have solved the problem, test the solution by sending a document to print.

Are the color and print speed settings correct?

You may need to adjust the color and print speed. For more information, see the related topic below.

Are the print cartridges low on ink?

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Utility icon.

3 If an exclamation point (!) appears on either of the print cartridges, the ink level is low. Install a new cartridge.

For more information, see the related topic below.

For cartridge-ordering information, see the related topic below.

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Ink levels seem incorrect

These are possible solutions. Try one or more of the following:

Are you printing graphics or photos?

When you print documents with a large number of graphics, or with the Photo Quality/Speed setting, the printer uses

more ink. The type of documents you print and the print quality you select affect the amount of ink the printer uses.

Are you printing a large file?

The ink levels displayed in the printer software are not updated during a print job; they represent the ink level at the

beginning of a print job. The ink levels may seem inconsistent in the Printing Status window when you are printing

a large file.

Ink levels seem to go down too quickly

These are possible solutions. Try one or more of the following:

Are you printing photos or documents with a large number of graphics?

Because photos and graphics require more ink than text documents, ink usage increases when you print photos or

graphics.

Are you printing with Photo Quality/Speed setting?

To reduce ink usage, select Photo only when you are printing on photo or heavyweight matte paper. All other paper

types print best at a lower Quality/Speed setting. Use the Quick Print or Normal setting to print most text documents.

Partial document or photo prints

These are possible solutions. Try one or more of the following:

Check document placement

Make sure the document or photo is loaded facedown in the Automatic Document Feeder (ADF) and centered

between the ADF paper guides.

Check paper size

Make sure the paper size being used matches the document or photo size you selected.

A blank or incorrect page prints

Remove the sticker and tape from the print cartridges

Lift the scanner unit, and remove the print cartridges from the print cartridge carrier. Make sure the sticker and tape

are removed from the print nozzles located on the bottom of the cartridges.

Make sure the cartridges are properly installed

With the front of the printer facing you, check for proper print cartridge installation. If you are using a color cartridge,

make sure it is properly installed in the right carrier. If you are using a black or photo cartridge, make sure it is properly

installed in the left carrier.

Check the USB connection

1 Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked

by the

USB symbol. Plug the long, flat end of the USB cable into this port.

2 Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer.

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3 Check that the USB cable is not damaged and that the

light is on.

Close other open files before printing

Before sending a file to print, close all other open files in the program you are using. The printer prints a blank page

when too many files are open in the same program.

Glossy photo paper or transparencies stick together

Do photos or transparencies dry and stick together on the paper exit tray?

Remove the photos or transparencies from the paper exit tray as they exit the printer. Allow them to dry before

stacking. Because transparencies and photo papers do not absorb ink, the ink on the surface of the paper or

transparency takes longer to dry than most printouts.

Are you using a transparency or photo paper designed for an inkjet printer?

For information on ordering supplies, see “Choosing compatible specialty paper types” on page 47.

Print is too dark or smudged

These are possible solutions. Try one or more of the following:

Make sure the ink dry before handling the paper

Remove the paper as it exits, and let the ink dry before handling.

Make sure the Quality/Speed setting is appropriate for the paper type loaded in the printer

The Photo Quality/Speed setting may cause smearing if used with plain paper. If you are using plain paper, try using

the Normal setting.

For more information on changing the settings, see the related topic below.

Make sure the print cartridge nozzles are clean

You may need to clean the print cartridge nozzles. For more information, see the related topic below.

Printed characters are improperly formed or are not aligned correctly

Have you added spaces at the left margin?

If the print is not aligned correctly, make sure you have not added spaces by pressing Enter or the spacebar (hard-

coded spaces).

Do you need to align the print cartridges?

The cartridges may be out of alignment.

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Utility icon.

3 From the Maintenance tab, click Print Alignment Page.

4 Click Continue.

Are the print cartridges clean?

You may need to clean the print cartridge nozzles. For more information, see the related topic below.

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Ready or Busy Printing is listed as the status

If Ready or Busy Printing is listed as the Printer Status on the Status tab of the Print & Fax dialog while you are

attempting to print, try one or more of the possible solutions below:

Is there a problem with the connections?

1 Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked

by the

2 Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer.

3 Check that the USB cable is not damaged and that the light is on.

USB symbol. Plug the long, flat end of the USB cable into this port.

Do you need to adjust the Quality/Speed settings?

1 With a document or photo open, click File Œ Print.

2 From the third pop-up menu from the top, choose Quality & Media.

3 From the Paper Type pop-up menu, select the paper type loaded.

4 From Print Quality, select:

• Photo for excellent print quality and reduced print speed

• Normal for good print quality and average print speed

• Quick Print for reduced print quality and faster print speed

Is the problem with the program?

Try printing a different image. If it prints correctly, the problem may be with the program you are using. For more

information, see the program documentation.

Removing an external print server

1 Press

to turn the printer off.

2 Make sure the power to the print server is off.

3 Remove the USB cable from the external print server.

4 Disconnect the external print server from the computer.

5 Connect the printer USB cable to the printer.

6 Press

to turn the printer back on.

Transparencies or photos contain white lines

Do you need to adjust the Quality/Speed settings?

1 With a document or photo open, click File Œ Print.

2 From the third pop-up menu from the top, choose Quality & Media.

3 From the Paper Type pop-up menu, select Transparency.

4 From Print Quality, select:

• Photo when printing photos

• Normal when printing transparencies

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Is the problem with program settings?

Use a different fill pattern in the program. For more information, see the program documentation.

Are the print cartridges clean?

You may need to clean the print cartridge nozzles. For more information, see the related topic below.

White lines appear in graphics or solid black areas

Are the Quality/Speed settings adjusted for the document?

• For excellent print quality and reduced print speed, select Photo.

• For good print quality and average print speed, select Normal.

• For reduced print quality and faster print speed, select Quick Print.

• For the default print quality, select Automatic. The paper type sensor determines the print quality based on the

type of paper it detects loaded in the paper support.

For more information, see the related topic below.

Are the program settings adjusted for the document?

Use a different fill pattern in the program. For more information, see the program documentation.

Are the print cartridges clean?

You may need to clean the print cartridge nozzles. For more information, see the related topic below.

Vertical straight lines are not smooth

Are the Quality/Speed settings adjusted for the document?

Check the Quality/Speed settings. For more information, see the related topic below.

Do you need to align the print cartridges?

To align the print cartridges:

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Utility icon.

3 From the Maintenance tab, click Print Alignment Page.

4 Click Continue.

Printer is plugged in but does not print

These are possible solutions. Try one or more of the following:

Make sure the printer is set as the default printer

Try printing a test page.

Make sure the print queue is ready to print

Make sure the printer is set as the default printer and is not being held or paused.

Printer is busy printing another job

Wait until the printer has finished printing all other print jobs before sending this job to print.

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Test page does not print

These are possible solutions. Try one or more of the following:

Make sure the printer is receiving power

is not on, the printer may not be receiving power.

• Press

• Plug the printer into a different electrical outlet.

• If the printer is plugged into a surge protector, unplug the printer, and plug it directly into an electrical outlet.

Make sure the sticker and tape are removed from the print cartridges

1 Pull the control panel up.

2 Raise the cartridge access door.

3 Press down on the cartridge carrier levers to raise the cartridge carrier lids.

4 Remove the print cartridges from the print cartridge carrier.

5 Make sure the sticker and tape are removed from the bottom and back of the cartridges.

Make sure the cartridges are properly installed

Raise the cartridge access door to see instructions on proper print cartridge installation. If you are using a color

cartridge, make sure it is properly installed in the right carrier. If you are using a black cartridge or photo cartridge,

make sure it is properly installed in the left carrier.

For more information, see the related topic below.

Make sure the Lexmark printer driver is set as the default printer

To set the printer driver as the default printer:

1 From the Finder desktop, choose Applications Œ Utilities Œ Print Center or Printer Setup Utility.

2 From the Printer List dialog, select your printer.

3 Click the Make Default icon.

To test the solution, print a test page.

1 From the Finder desktop, double-click the Lexmark 5000 Series icon.

2 Double-click the Lexmark 5000 Series Utility icon.

3 From the Maintenance tab, click Print Test Page.

Make sure the USB cable is installed properly

The problem may be with the cable connections.

1 Check the USB cable for any obvious damage.

2 Firmly plug the square end of the USB cable into the back of the printer.

3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the

USB symbol.

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Printer cannot communicate with computers over peer-to-peer network

These are possible solutions. Try one or more of the following:

Check the status of the host computer and printer

Make sure:

• The host computer is on and is directly connected to the printer.

• The host computer can print to the printer.

• The printer is shown as Shared in the Printer Browser list.

Check the printer status

To check whether the printer is Shared and is added to your list of printers:

1 Double-click the System Preferences icon.

2 Double-click Print & Fax.

3 From the Printing tab, click the + sign to launch the Printer Browser.

4 From the Default Browser tab, check under Connections whether the printer you like to be connected to is shared.

If so, click the printer name.

5 Click Add.

Restart the host computer and the remote computer

Try printing again.

Printer is not able to communicate with the computer

The printer and computer are not able to exchange data. Verify that the printer is plugged in, and the

For more information, see the related topic below.

light is on.

Photo smudges or scratches

To prevent photo smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For

best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24

hours before stacking, displaying, or storing.

Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled

digital camera

Make sure photo size and paper size are set correctly

The printer displays the Paper/Photo Size Errorwhen your chosen photo size does not match the paper size

that is set. This typically happens when you are trying to print from your PictBridge-enabled digital camera. You may

have left the printer control panel Photo Size menu item setting at 8.5 x 11 in.or 5 x 7 in.size, but your

camera has a print size of 4 x 6 in.or L. You need to make sure your chosen photo size on the printer is

4 x 6 in.or 10 x 15 cm, depending on the typically used photo size for your country or region.

• Make sure the 4 x 6 in. (10 x 15 cm) photo paper is loaded correctly in the paper support.

• If your camera lets you change the print size setting, change the print size selection to 4 x 6 in. (10 x 15 cm) on

the PictBridge-enabled digital camera.

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• If your camera does not allow you to change the paper size setting, use the control panel to change the paper

size to 4 x 6 in. (10 x 15 cm).

1 Insert the USB cable that came with your camera to the camera, and insert the other end into the PictBridge

port on the front of the printer.

2 Turn the camera on and choose your first photo using the camera control panel.

3 Wait for PictBridge Printingto appear on the display of the printer control panel.

Note: If Paper/Photo Size Errorappears, press

4 Press

to clear the error message.

5 Press

6 Press

7 Press

8 Press

9 Press

10 Press

11 Press

12 Press

13 Press

14 Press

repeatedly until Photo Sizeappears.

repeatedly until 4 x 6 in.or 10 x 15 cmappears.

repeatedly until Paper Setupappears.

repeatedly until Paper Sizeappears.

repeatedly until 10 x 15 cmappears.

15 Press Start Color or Start Black.

Cannot print from digital camera using PictBridge

These are possible solutions. Try one or more of the following:

Enable PictBridge printing from camera

Enable PictBridge printing on the camera by selecting the correct USB mode. For more information, see the digital

camera documentation.

Make sure the camera is a PictBridge-enabled digital camera

1 Disconnect the camera.

2 Connect a PictBridge-enabled digital camera to the PictBridge port. See the digital camera documentation to

determine whether it is PictBridge-enabled.

Check USB cable

Use only the USB cable that came with the camera.

Check messages

If an error message appears on the display, see “Error messages” on page 163.

Copy troubleshooting

Copier does not respond

These are possible solutions. Try one or more of the following:

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Check messages

If an error message is displayed, see “Error messages” on page 163.

Check power

If the

light is not on, see “Power button is not lit” on page 128.

Removing and reinstalling software

For more information, see “Removing and reinstalling the software” on page 133.

Poor copy quality

• Blank pages

• Skewed lines

• Smudges

• Streaks

• Unexpected characters

• White lines in print

• Checkerboard pattern

• Distorted graphics or pictures

• Missing characters

• Faded print

• Dark print

These are possible solutions. Try one or more of the following:

Check messages

If an error message is displayed, see “Error messages” on page 163.

Check ink

Check the ink levels, and install a new print cartridge if necessary.

Review steps to improve print quality

See “Improving print quality” on page 121.

Adjust the brightness of the copy

1 Load the document facedown in the Automatic Document Feeder (ADF).

2 From the control panel, press Copy Mode.

3 Press Menu.

4 Press

5 Press

6 Press

repeatedly until Lighter/Darker appears.

repeatedly to lighten or darken the copy.

7 Press Start Color or Start Black.

Check quality of original document

If the quality of the original document is not satisfactory, try using a clearer version of the document or image.

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Are you scanning from a magazine or a newspaper?

If you are copying or scanning from a magazine or a newspaper, see “Removing wavy patterns from scanned photos,

magazines, or newspapers” on page 159.

Check document placement

Make sure the document is loaded facedown in the Automatic Document Feeder (ADF) and centered between the

ADF paper guides.

Clean scan lens and white roller

1 Unplug the power cord and the phone line from the wall.

2 Open the control panel.

3 Push the roller lever gently to the left, pull it forward, and then lift the white roller out of the printer.

4 Use a clean, lint-free cloth dampened with water to wipe the white roller and the scan lens.

Note: The scan lens is located under the white roller.

5 Reinstall the dry white roller, push the roller lever gently to the left, and then snap it into place.

6 Reconnect the power cord and the phone line.

Partial document or photo copies

These are possible solutions. Try one or more of the following:

Check document placement

Make sure the document or photo is loaded facedown in the Automatic Document Feeder (ADF) and centered

between the ADF paper guides.

Check paper size

Make sure the paper size being used matches the size you selected.

Check Original Size setting

Make sure that the Original Size setting is Automaticor the size of the original document that you are copying.

Scan troubleshooting

ADF does not respond

These are possible solutions. Try one or more of the following:

Check messages

If an error message is displayed, see “Error messages” on page 163.

Check power

If the

light is not on, see “Power button is not lit” on page 128.

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Make sure the printer is set as the default printer and is not on hold or paused

To set printer as default:

1 From the Finder desktop, choose Applications Œ Utilities Œ Print Center or Printer Setup Utility.

2 From the Printer List dialog, select your printer.

3 Click the Make Default icon.

To resume print jobs:

1 From the Finder desktop, choose Applications Œ Utilities Œ Print Center or Printer Setup Utility.

2 From the list of printers, double-click the name of your printer.

3 From the Printer pop-up menu, click Start Jobs if you want to resume all print jobs in the queue; if you want to

resume a particular print job, select the document name, and then click Resume.

Uninstall and reinstall software

For more information, see “Removing and reinstalling the software” on page 133.

Scan was not successful

These are possible solutions. Try one or more of the following:

Check USB cable connection

If the printer is connected to the computer through a USB connection:

1 Check the USB cable for any obvious damage.

2 Firmly plug the square end of the USB cable into the back of the printer.

3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the

USB symbol.

Make sure the printer is communicating with the correct computer

If the printer is connected to a network with multiple computers, you must select, using the control panel of the printer,

the computer from which you are sending the scan.

Make sure the printer is set as the default printer and is not on hold or paused

To set the printer as default:

1 From the Finder desktop, choose Applications Œ Utilities Œ Print Center or Printer Setup Utility.

2 From the Printer List dialog, select your printer.

3 Click the Make Default icon.

To resume print jobs:

1 From the Finder desktop, choose Applications Œ Utilities Œ Print Center or Printer Setup Utility.

2 From the list of printers, double-click the name of your printer.

3 From the Printer pop-up menu, click Start Jobs if you want to resume all print jobs in queue; if you want to

resume a particular print job, select the document name, and the click Resume.

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Restart computer

Turn off and then restart your computer.

Uninstall and reinstall software

For more information, see “Removing and reinstalling the software” on page 133.

Scanning takes too long or freezes the computer

These are possible solutions. Try one or more of the following:

Close all applications not in use

Close all programs not being used to speed up the performance of your computer.

Change the resolution to a lower value

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Center icon.

3 Click Preview/Edit to open the Scan dialog.

4 On the dialog, select Preview.

5 Reload the document into the ADF, and then click Close on the reminder dialog.

Note: Select the check box on the reminder dialog if you do not want this dialog to reappear until you reopen

the application.

6 Click

to open the Scan Settings drawer.

7 From the Resolution (DPI) pop-up menu on the Settings tab, choose a lower scanning resolution value.

8 Click

Poor scanned image quality

These are possible solutions. Try one or more of the following:

Check messages

If an error message is displayed, see “Error messages” on page 163.

Clean the scan lens and white roller

1 Unplug the power cord and the phone line from the wall.

2 Open the control panel.

3 Push the roller lever gently to the left, pull it forward, and then lift the white roller out of the printer.

4 Use a clean, lint-free cloth dampened with water to wipe the white roller and the scan lens.

Note: The scan lens is located under the white roller.

5 Reinstall the dry white roller, push the roller lever gently to the left, and then snap it into place.

6 Reconnect the power cord and the phone line.

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Change the resolution to a higher value

1 From the Finder desktop, double-click the Lexmark 5000 Series folder.

2 Double-click the Lexmark 5000 Series Center icon.

3 Click Preview/Edit to open the Scan dialog.

4 From the dialog, click Preview.

5 Reload the document into the ADF, and then click Close on the reminder dialog.

Note: Click on the check box on the reminder dialog if you do not want this dialog to reappear until you reopen

the application.

6 Click

to open the Scan Settings drawer.

7 From the Resolution (DPI) pop-up menu on the Settings tab, choose a higher scanning resolution value.

8 Click

Are you scanning from a magazine or newspaper?

If you are copying or scanning from a magazine or newspaper, see “Scanning clear images from magazines or

newspapers” on page 75.

Check quality of original document

If the quality of the original document is not satisfactory, try using a clearer version of the document or image.

Check document placement

Make sure the document or photo is loaded facedown into the Automatic Document Feeder (ADF).

Partial document or photo scans

These are possible solutions. Try one or more of the following:

Check document placement

Make sure the document or photo is loaded facedown in the Automatic Document Feeder (ADF) and centered

between the ADF paper guides.

Check paper size

Make sure the paper size being used matches the size you selected.

Check Original Size setting

Make sure the Original Size setting is Automaticor the size of the original document you are scanning.

Cannot scan to an application

Select a different application

1 From the error dialog, click Cancel.

2 From the All-In-One Center, choose a different application from the “Send scanned image to” menu.

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3 Scan the document.

Cannot Retrieve Application List

These are possible solutions. Try one or more of the following:

Check computer connection

Make sure your computer is connected to the printer and is turned on.

Check cable connection

1 Check the USB cable for any obvious damage.

2 Firmly plug the square end of the USB cable into the USB port on the back of the printer.

3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the

USB symbol.

Remove and reinstall the software

1 Close all open software applications.

2 From the Finder desktop, double-click the Lexmark 5000 Series folder.

3 Double-click the Uninstaller icon.

4 Follow the instructions on the computer screen to remove the printer software.

5 Restart the computer before reinstalling the printer software.

6 Insert the CD, and then follow the instructions on the computer screen to reinstall the software.

Removing wavy patterns from scanned photos, magazines, or newspapers

Descreening helps to remove wavy (moire) patterns from images scanned from magazines or newspapers.

1 Load an original document facedown into the Automatic Document Feeder (ADF).

2 From the Finder desktop, double-click the Lexmark 5000 Series folder.

3 Double-click the Lexmark 5000 Series Center icon.

4 From the Scan dialog, click Preview/Edit.

5 Select Preview on the reminder dialog.

6 Reload the document into the ADF, and then click Close on the reminder dialog.

Note: Click on the check box on the reminder dialog if you do not want this dialog to reappear until you reopen

the application.

7 Click

to open the Scan Settings drawer.

8 From the Descreen pop-up menu, select the appropriate document type.

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9 To reduce stray marks on color photos, click the Reduce Background Noise check box, and then move the

slider to the desired value.

10 Click

Cannot scan to a computer over a network

See “Scanning to a computer over a network” on page 78.

Jams and misfeeds troubleshooting

Paper jam in the paper support

1 Press

2 Firmly grasp the paper, and gently pull it out.

3 Press to turn the printer back on.

to turn off the printer.

Paper jam in the printer

Remove the paper manually

1 Press

to turn off the printer.

2 Firmly grasp the paper, and gently pull it out.

Warning: When possible, paper should be pulled out the front of the printer to protect the printer gears and

rollers.

3 Press

to turn the printer back on.

Paper jam in the Automatic Document Feeder (ADF)

1 Pull the control panel up.

2 Push the roller lever gently to the left, pull it forward, and then lift the white roller out of the printer.

3 Firmly grasp the paper, and gently pull it out.

4 Reinstall the white roller, push the roller lever gently to the left, and then snap it into place.

5 Close the control panel until it snaps into place.

6 Press

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Note: To avoid paper jams, do not force paper into the ADF.

Paper or specialty media misfeeds

These are the possible solutions. Try one or more of the following:

Check paper condition

Use only new, unwrinkled paper.

Check paper loading

• Load a smaller amount of paper into the printer.

• Load paper with the print side facing you. (If you are not sure which side is the printable side, see the instructions

that came with the paper.)

See the “Getting Started” section in the “Printing” chapter for information about:

• Maximum loading amounts per paper type

• Specific loading instructions for supported paper and specialty media

Remove each page as it is printed

Remove each page as it exits, and let it dry completely before stacking.

Adjust the paper guides

Adjust the paper guides:

• When using media less than 215.9 mm (8.5 inches) wide

• To rest against the edge of the paper or media, making sure it does not buckle.

Printer does not feed paper, envelopes, or specialty media

These are possible solutions. Try one or more of the following:

Check for paper jams

Check for and clear any paper jams. For more information, see “Jams and misfeeds troubleshooting” on

page 160.

Check media loading

• Verify that the specialty media is loaded correctly.

• Try loading one page, envelope, or sheet of specialty media at a time.

For more information, see the section on loading paper.

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Make sure the printer is set as the default printer and is not on hold or paused

To set printer as default

1 From the Finder desktop, choose Applications Œ Utilities Œ Print Center or Printer Setup Utility, depending

on the operating system version you are using.

2 From the Printer List dialog, select your printer.

3 Click the Make Default icon.

To resume print jobs

1 From the Finder desktop, choose Applications Œ Utilities Œ Print Center or Printer Setup Utility, depending

on the operating system version you are using.

2 From the list of printers, double-click the name of your printer.

3 From the printer pop-up menu, click Start Jobs if you want to resume all print jobs in the queue; if you want to

resume a particular print job, select the document name, and then click Resume.

Banner paper jams

These are possible causes and solutions. Try one or more of the following:

Clear banner paper jams

1 Press

to turn off the printer.

2 Remove the jammed banner paper from the printer.

Adjust the paper type settings

To keep a banner print job from jamming:

• Use only the number of sheets needed for the banner.

• Select the following settings to enable the printer to feed paper continuously without jamming:

1 With your document open, choose File Œ Page Setup.

2 From the Settings pop-up menu, choose Page Attributes.

3 From the “Format for” pop-up menu, choose the printer.

4 From the Paper Size pop-up menu, choose A4 Banner or US Letter Banner.

5 Select an orientation.

6 Click OK.

Paper continues to jam

Are you using paper designed for an inkjet printer?

Check the type of paper you are using. Some low-quality papers may be too thin or too slick to be fed correctly into

the printer. For more information, see “Choosing compatible specialty paper types” on page 47.

Are you loading the paper correctly?

For more information, see “Loading paper” on page 18.

Note: Do not force paper into the printer.

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Error messages

Alignment Error

These are possible solutions. Try one or more of the following:

Remove tape from print cartridge

1 Remove the print cartridge.

2 Make sure the sticker and tape have been removed.

3 Reinsert the cartridge.

4 Press to align the cartridge.

For more information, see “Aligning print cartridges” on page 118.

Use new paper

Load only plain, unmarked paper for aligning the cartridge.

The printer will read any markings on used paper, which could cause the alignment error message to appear.

Black Ink Low / Color Ink Low / Photo Ink Low

1 Check the indicated ink level or levels, and install a new print cartridge or cartridges if necessary.

To order supplies, see “Ordering paper and other supplies” on page 124.

2 Press to continue.

Cartridge Error (1102, 1203, 1204, or 120F)

1 Remove the print cartridges, and close the cartridge carrier lids.

2 Disconnect the power cord from the electrical outlet.

3 Reconnect the power cord to the electrical outlet.

4 If the

button is not lit, press

5 Reinsert the print cartridges.

If the error does not reappear, the problem has been corrected.

If the problem reappears, one of the cartridges is not working properly. Continue with the following procedure to

determine which cartridge is not working properly.

1 Remove the print cartridges, and close the cartridge carrier lids.

2 Disconnect the power cord from the electrical outlet.

3 Reconnect the power cord to the electrical outlet.

4 If the

button is not lit, press

5 Reinsert the black (or photo) print cartridge.

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6 If the error:

• Reappears, replace the black (or photo) print cartridge with a new one.

• Does not reappear, reinsert the color print cartridge.

7 If the error reappears, replace the color print cartridge with a new one.

Clear Carrier Jam

These are possible solutions. Try one or more of the following:

Remove any obstructions

1 Pull the control panel up.

2 Raise the cartridge access door.

3 Remove any objects blocking the path of the print cartridge carrier.

4 Make sure the cartridge carrier lids are closed.

5 Close the cartridge access door.

6 Close the control panel until it snaps into place.

7 Press

Note: Pressing after clearing the carrier jam of an obstruction will cancel printing and copying jobs but will

resume a fax job.

Clear Paper Jam

In the Automatic Document Feeder (ADF):

To clear the paper path:

1 Pull the control panel up.

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164

2 Firmly grasp the paper, and gently pull it out.

3 If necessary, push the roller lever gently to the left, pull it forward, and then lift the white roller out of the printer.

4 Reinstall the white roller, push the roller lever gently to the left, and then snap it into place.

5 Close the control panel until it snaps into place.

6 Press

Note: To avoid paper jams, do not force paper into the ADF.

In the paper support:

Eject the paper automatically

To remove the paper jam, eject the paper:

1 Press and hold

2 Remove the paper from the paper exit tray.

Remove the paper manually

1 Press

2 Firmly grasp the paper, and gently pull it out.

3 Press to turn the printer back on.

to turn off the printer.

Computer not connected

These are possible solutions. Try one or more of the following:

Check computer connection

Make sure your computer is connected to the printer and is turned on.

Check USB cable

1 Check the USB cable for any obvious damage.

2 Firmly plug the square end of the USB cable into the USB port on the back of the printer.

3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the

USB symbol.

Check external print server

If you are using an external print server, make sure it is connected. For more information, see the print server

documentation.

Communication not available

The printer and computer may not be able to exchange data.

Is the printer receiving power?

is not lit, the printer may not be receiving power.

• Plug the printer into a different outlet.

• If the printer is plugged into a surge protector, unplug the printer, and plug it directly into an electrical outlet.

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Is there a problem with the connections?

If the printer is connected to an external device, the problem may be with the device. Check the setup information

that came with the device to make sure it is properly installed.

If printing using a USB cable, make sure the cable is securely attached to both the printer and the computer.

Before you print, you may need to restart the computer.

Cover Open

1 Close the cartridge access door.

2 Close the control panel until it snaps into place.

Load Document

No document is loaded into the Automatic Document Feeder (ADF). To begin printing, copying, or faxing, load a

document into the ADF.

1 Load an original document facedown into the ADF.

2 Adjust the paper guides on the ADF to rest against the edges of the paper.

Note: You can load up to 30 sheets of an original document into the ADF.

Document Load Error

1 Make sure the document is loaded facedown into the Automatic Document Feeder (ADF). Once properly loaded,

Document Loadedappears on the display.

For help on loading a document into the ADF, see “Loading original documents into the Automatic Document

Feeder (ADF)” on page 19.

2 Press

Note: Do not remove the document from the ADF while a print, scan, copy, or fax job is in progress.

Cartridges are in the wrong positions

1 Pull the control panel up.

2 Raise the cartridge access door.

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3 Press down on the cartridge carrier latch to raise the cartridge carrier lid.

4 Remove the cartridges.

5 Reinstall the black cartridge or the photo cartridge in the left carrier.

6 Reinstall the color cartridge in the right carrier.

Left Cartridge Error / Right Cartridge Error

This message may also appear as Error 1205 (Left Cartridge) or Error 1206 (Right Cartridge).

1 Remove the indicated print cartridge.

2 Disconnect the power cord from the electrical outlet.

3 Reconnect the power cord to the electrical outlet.

4 If the

button is not lit, press

5 Reinsert the print cartridge.

6 If the error:

• Does not reappear, the problem has been corrected.

• Reappears, replace the print cartridge with a new one.

Left Cartridge Incorrect / Right Cartridge Incorrect

1 Remove the indicated print cartridge.

2 Disconnect the power cord from the electrical outlet.

3 Reconnect the power cord to the electrical outlet.

4 If the

button is not lit, press

5 Reinsert the print cartridge.

6 If the error:

• Does not reappear, the problem has been corrected.

• Reappears, replace the print cartridge with a new one.

Left Cartridge Missing / Right Cartridge Missing

One or both print cartridges are missing or not installed properly. For more information, see “Installing print cartridges”

on page 115.

Notes:

• You can make a color copy with only the color cartridge installed.

• You can print a black-and-white document with only the black cartridge installed.

• You cannot copy or print when only the photo cartridge is installed.

• To remove the error message, press

Photo size error. Photo must fit on page.

There are one or more photos larger than the paper size you selected on the printer menu.

1 Press

to clear the error message.

2 Press

repeatedly until Paper Sizeappears on the display.

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3 Press

4 Press

repeatedly to select the paper size option that will fit your largest photo size.

5 Press Start Color or Start Black to begin printing.

Out of Memory

The printer software cannot obtain enough memory to print.

Try the following:

• Before sending a document to print, close any other open programs. The printer may print a blank page when

too many programs are open on the computer.

• Follow the instructions on the error screen. These instructions reduce the amount of memory needed to print.

Out of Paper

1 Load paper.

2 Press to continue printing.

Note: Do not force paper into the printer.

Paper Jam

The printer has a paper jam, and you must clear the paper path.

Note: To avoid paper jams, do not force paper into the printer.

Multiple All-In-Ones found

Multiple Lexmark printers, attached either locally or over a network, have been detected on your computer. You can

choose which printer you want to use:

1 Select the printer from the list.

2 Click OK.

PictBridge communications error

Remove and then reinsert the USB cable that came with the camera into the PictBridge port on the front of the printer.

For more information, see “Using a PictBridge-enabled digital camera to control printing photos” on page 80.

Cannot Retrieve Application List

These are possible solutions. Try one or more of the following:

Check computer connection

Make sure your computer is connected to the printer and is turned on.

Check cable connection

1 Check the USB cable for any obvious damage.

2 Firmly plug the square end of the USB cable into the USB port on the back of the printer.

3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the

USB symbol.

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Remove and reinstall the software

1 Close all open software applications.

2 From the Finder desktop, double-click the Lexmark 5000 Series folder.

3 Double-click the Uninstaller icon.

4 Follow the instructions on the computer screen to remove the printer software.

5 Restart the computer before reinstalling the printer software.

6 Insert the CD, and then follow the instructions on the computer screen to reinstall the software.

Scan Request Failed

These are possible solutions. Try one or more of the following:

Check your operating system

The following operating systems are supported: Windows Vista, Windows XP, Windows 2000, and Mac OS X.

Note: Windows 2000 users should use Service Pack 3 or later.

Check computer connection

Make sure your computer is connected to the printer and is turned on.

Reconnect power supply

1 Press

to turn the printer off.

2 Disconnect the power cord from the wall outlet.

3 Gently remove the power supply from the printer.

4 Reconnect the power supply to the printer.

5 Plug the power cord into the wall outlet.

6 Press

to turn the printer on.

Reboot computer

Turn off and then restart your computer.

Unsupported Paper Size

The paper size you selected from the PictBridge-enabled digital camera is not supported by the printer.

1 From the control panel, press

to clear the error message.

2 Press

3 Press

4 Press

5 Press

6 Press

7 Press

until Paper Setupappears.

repeatedly until Paper Sizeappears.

repeatedly until the size you want appears.

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8 Press

9 Press Start Color or Start Black to begin printing.

Settings are not saved

These are possible solutions. Try one or more of the following:

Change time-out settings

If you press to select a setting, an * appears next to the selected setting. The printer reverts to the default setting

after two minutes of inactivity or if the printer is turned off. For information on how to change this time-out feature,

see “Saving settings” on page 103.

Save settings for future jobs

If you press to select a setting, an * appears next to the selected setting. For information on how to save the setting

for future jobs, see “Saving settings” on page 103.

Resetting the printer to factory default settings

You can reset your printer to the original settings without using the printer software.

Note: Resetting to factory default settings will delete all printer settings you selected.

1 Press Settings.

2 Press

3 Press

4 Press

5 Press

6 Press

7 Press

until Defaultsappears.

until Set Defaultsappears.

until Use Factoryappears.

Note: Languageappears on the display, indicating that the printer has been reset.

8 Press

9 Press

until the language you want appears.

10 Press

11 Press

until the country or region you want appears.

12 Using the numeric keypad, enter the current date.

13 Press

14 Using the numeric keypad, enter the time.

15 Press

16 Press

17 Press

to select the time format.

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18 Using the numeric keypad, enter your fax number.

19 Press

20 Using the keypad, enter a fax name.

21 Press

Note: Initial Setup Completeappears on the display. You will be prompted to load paper into the paper

support and press to print an alignment page.

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