Lexmark 3100 User Manual

Contents  
iii  
iv  
Getting started  
Use this guide for the Lexmark 3100 Series.  
1
 
Finding information  
Congratulations on the purchase of the Lexmark™ 3100 Series All-In-One.  
Refer to  
When you need help with  
Setup poster  
This document contains complete setup information.  
Drivers and Utilities The Drivers and Utilities CD contains drivers for your AIO  
CD  
printer, the Lexmark All-In-One Center, the Lexmark  
Solution Center, the Lexmark Photo Editor, the Lexmark  
Memory Card Manager, fax software, and Optical  
Character Recognition software.  
User’s Guide  
This document contains information about:  
• Printing digital photos  
• Basic usage  
• Scanning, printing, copying, and faxing  
• Creative projects  
• Print cartridge ordering information  
• Setup troubleshooting  
• General troubleshooting  
Lexmark Web site  
• Upgrades — Software upgrade information  
• Customer Care — Contact information, order status,  
warranty, and repair information  
• Downloads — Drivers  
• Reference — Printer documentation and product  
specifications  
You can access the Lexmark Web site at  
2
 
Creating your first project  
You can print photos from your digital camera memory card after saving  
them to your computer.  
1 Load paper. For additional help, see page 8.  
Letter/A4  
Cards  
or  
2 Adjust the paper guide.  
or  
3 Insert your digital camera memory card into the All-In-One (see  
page 11) or access your photos from a computer (see page 24) and  
then continue with step 6.  
4 Select Automatically save all the images in a My Pictures folder  
with today’s date on the computer screen.  
3
 
5 Click OK.  
The All-In-One Saved Images page appears.  
6 Select a paper size from the Create a page from saved photos  
section to populate the page layouts.  
7 Select a page layout from the Create a page from saved photos  
section.  
8 Drag the images you want to print.  
9 Click Print Now.  
Congratulations! You have successfully completed your first project using  
the Lexmark 3100 Series All-In-One. For more projects, see scanning,  
copying, printing, and faxing information on page 31. For help working with  
digital photos, see page 23.  
4
 
Learning about the All-In-One  
Setting up the All-In-One  
If you have not already done so, follow the steps on the setup  
documentation to complete the hardware and software installation. If  
problems occur during the setup process, see “Setup troubleshooting” on  
Understanding the parts of the All-In-One  
7
2
1
6
4
5
3 (available on some models)  
#
1
2
Use the  
To  
Paper support  
Control panel  
Load paper into the All-In-One (AIO).  
Operate the AIO (see page 7 for details about  
each of the buttons).  
3
Memory card slots  
Insert digital camera memory cards.  
5
                   
#
4
5
Use the  
To  
Scanner unit  
Paper exit tray  
Access the print cartridges.  
Hold paper as it exits the AIO.  
The AIO paper exit tray can hold:  
• 25 sheets of plain paper  
• 10 sheets of labels  
• 10 envelopes  
• 10 cards  
• 1 transparency  
• 1 photo page  
Note: To avoid smearing ink, remove each  
transparency or photo from the paper exit tray  
before the next one exits the AIO. Photos and  
transparencies may require up to 15 minutes to  
dry.  
6
7
Top cover  
Hold the item on the scanner glass for scanning.  
Paper guide  
Squeeze and slide to the left edge of the paper for  
proper paper feeding.  
2
1
USB cable  
Power supply  
Silver, metal contacts are on the  
top of the power supply.  
6
     
Using the control panel  
The AIO has a control panel that lets you scan and copy with the press of a  
button.  
Power  
Press to turn on and off.  
Scan  
Paper Feed  
Press to start the scanning  
Press to feed paper.  
process and open the  
All-In-One Center.  
Black Copy  
Photo/Color Copy  
Press to make a black and  
Press to make a color or  
white copy.  
photo copy.  
Note: Both the computer and the AIO must be turned on to  
make copies.  
7
               
Loading paper  
To load most types of paper:  
1 Place the paper against the right side of the paper support with the  
print side facing you and the top of the paper feeding into the paper  
support.  
Letter/A4  
Cards  
or  
2 Squeeze and slide the paper guide to the left edge of the paper.  
or  
Note: Do not force paper into the AIO.  
8
         
Before you begin printing, scanning, copying, or faxing documents, see  
page 6 to determine how much the paper exit tray can hold.  
Follow these guidelines when loading plain and specialty paper in the  
paper support.  
Load up to  
Make sure  
100 sheets of plain paper The paper is designed for use with inkjet printers.  
10 envelopes  
• The envelopes are loaded vertically against the  
right side of the paper support.  
• The stamp location is in the upper left corner.  
• The envelopes are designed for use with inkjet  
printers.  
You squeeze and slide the paper guide to the left  
edge of the envelope.  
Note: Do not load envelopes with:  
• Holes, perforations, cutouts, or deep  
embossing.  
• Metal clasps, string ties, or metal folding bars.  
• Exposed flap adhesive.  
25 sheets of card stock  
• The card stock is designed for use with inkjet  
printers.  
• The thickness does not exceed 0.025 inches.  
10 greeting cards, index • The cards are loaded vertically against the right  
cards, postcards, or  
photo cards  
side of the paper support.  
• Adjust the paper guide (see page 8).  
100 sheets of coated  
paper  
The coated side faces you.  
Note: Since photos require more drying time, we  
recommend that you remove each photo as it exits  
and allow it to dry to avoid ink smearing.  
50 sheets of photo, or  
glossy paper  
The glossy or coated side faces you.  
Note: Since photos require more drying time, we  
recommend that you remove each photo as it exits  
and allow it to dry to avoid ink smearing.  
Note: Make sure you select the appropriate paper size for your  
document.  
9
               
Load up to  
Make sure  
50 transparencies  
• The rough side faces you.  
• The transparencies are designed for use with  
inkjet printers.  
Note: Since transparencies require more drying  
time, we recommend that you remove each  
transparency as it exits and allow it to dry to avoid  
ink smearing.  
100 sheets of custom  
size paper  
Your paper size fits within these dimensions.  
Width  
76 to 216 mm  
3.0 to 8.5 in.  
Length  
127 to 432 mm  
5.0 to 17.0 in.  
100 iron-on transfers  
You follow the loading instructions on the iron-on  
packaging.  
• The blank side faces you.  
Note: For best results, remove each iron-on transfer  
as it exits.  
20 sheets of banner  
paper  
• The banner paper is designed for use with inkjet  
printers.  
You place the stack of banner paper on the top  
cover, and feed in the first sheet, as shown.  
• Select Letter Banner or A4 Banner in Print  
Properties (see page 17).  
10  
       
Loading your document on the scanner glass  
1 Open the top cover.  
2 Place the item you  
want to copy face  
down on the scanner  
glass.  
3 Close the top cover to  
avoid dark edges.  
Note: Make sure the upper left corner of the front of the item  
aligns with the arrow at the front corner of the scanner  
glass.  
Inserting the digital camera memory card  
Some Lexmark 3100 Series models support the following digital media:  
• CompactFlash Type I and Type II  
• IBM Microdrive  
• MultiMedia Card  
• Memory Stick  
• SmartMedia  
• Secure Digital  
11  
           
The card reader (if available on your AIO) has four slots to accommodate  
these media and a small light that blinks indicating the card is being read or  
is transmitting data.  
Note: Do not remove the digital camera memory card while  
the light is on or blinking.  
This illustration shows you where to insert each of the supported digital  
camera memory cards.  
Secure Digital,  
MultiMedia Card  
CompactFlash Type I and Type II,  
IBM Microdrive  
Memory Stick  
SmartMedia  
Before you insert your memory card, consider the following information:  
If you are inserting a Memory Stick or SmartMedia card, make sure  
the gold contact area faces up.  
If you are inserting a CompactFlash Type I or Type II, MultiMedia, or  
Secure Digital card, make sure the name label faces up.  
If you are inserting a Secure Digital card, make sure the gold  
contact area faces down.  
Note: Your AIO recognizes one source for photos at a time.  
Insert only one digital camera memory card at a time.  
Note: The manufacturer name may differ from the digital  
camera memory card types listed on page 11.  
A small light on the memory card reader flashes and turns itself off  
when the digital camera memory card is properly inserted.  
The light blinks when the card is transferring data to or from the  
computer.  
12  
Understanding the software  
The AIO software consists of five main components:  
The Lexmark 3100 Series All-In-One Center (scanning, copying,  
faxing, and printing digital photos)  
Print Properties (printing)  
The Lexmark 3100 Series Solution Center (troubleshooting,  
maintenance, and cartridge ordering information)  
The Lexmark Photo Editor (editing photos and graphics)  
The Lexmark Memory Card Manager (transferring digital photos on  
some models)  
Using the Lexmark All-In-One Center  
Use the Lexmark 3100 Series All-In-One Center software to scan, copy,  
and fax documents. There are four ways to open the All-In-One Center:  
Click Start Programs Lexmark 3100 Series  
Lexmark All-In-One Center.  
Double-click the Lexmark 3100 Series All-In-One Center icon on  
the desktop.  
Double-click the Lexmark 3100 Series All-In-One Center quick  
launch icon.  
Press Scan on the control panel. For more information about using  
the control panel, see page 7.  
13  
                 
The All-In-One Main Page displays.  
Scan section  
Copy section  
Preview section  
Creative Tasks  
section  
The All-In-One Main Page  
The All-In-One Main Page consists of four main sections: Scan, Copy,  
Creative Tasks, and Preview.  
From this section  
You can  
Scan  
• Select a program to send the scanned image to.  
• Select a blank paper size.  
• Choose what type of image is being scanned.  
• Choose how the scan will be used.  
Note: Click See More Scan Settings to view all  
settings.  
Copy  
• Select a blank paper size.  
• Select the quantity and color of your copies.  
• Select a quality setting for your copies.  
• Adjust the size of the scanned area.  
• Lighten or darken your copies.  
• Enlarge or reduce your copies.  
Note: Click See More Copy Settings to view all  
settings.  
14  
     
From this section  
You can  
Creative Tasks  
Choose from a variety of creative ideas:  
• Enlarge or reduce an image.  
• Repeat an image several times on one page.  
• Print an image as a multi-page poster.  
• E-mail an image to a friend.  
• Fax using PC modem.  
• Save an image on your computer.  
• Edit text found in a scanned document (OCR).  
• Modify an image with a photo editor.  
Preview section  
• Select a region of the preview image to scan.  
• View an image of what will be printed, scanned, or  
copied.  
Note: For more information about the All-In-One Main Page,  
click the Help link near the top of the screen.  
Saved Images page  
Use the Saved Images page to perform tasks with images that are saved  
on the computer. The Saved Images page consists of four main sections.  
From this section  
You can  
Preview section  
• Show or create folders.  
• Preview and select images.  
• Rename, delete, or edit selected images.  
Open With...  
Select a program to send the saved image to.  
15  
                 
From this section  
You can  
Print a Copy...  
• Choose the quantity and whether to print in color.  
• Select a blank paper size.  
• Select a quality setting for your copies.  
• Lighten or darken your copies.  
• Enlarge or reduce your copies.  
Note: Click See More Copy Settings to view all  
settings.  
Creative Tasks  
• Print an album page with various photo sizes.  
Note: You can also add text to photos (see page 26).  
• Choose an existing layout for your photos (see  
page 26).  
• Perform the same creative tasks available from the  
Note: For more information about this page, click the Help link  
near the top of the screen.  
Maintain/Troubleshoot dialog box  
To access the Maintain/Troubleshoot dialog box:  
1 Open the All-In-One Center (see page 13).  
2 Click the Maintain/Troubleshoot link at the top of the All-In-One  
Main Page.  
The Maintain/Troubleshoot page provides you with direct links to the  
Lexmark Solution Center. Choose from these topics:  
Maintain or fix quality problems  
Troubleshoot All-In-One problems  
Device status and ink levels  
More printing ideas and how to’s  
Contact information  
Advanced (Skin, voice, and communication options)  
View the software version and copyright information  
For more information about the Lexmark Solution Center, see page 19.  
16  
   
Using Print Properties  
Print Properties is the software that controls the AIO printing function. You  
can change the settings in Print Properties based on the type of project  
you want to create. You can open Print Properties from almost any  
program:  
1 With your document open, click Print.  
2 In the Print dialog box, click the Properties, Preferences, Options,  
or Setup button (depending on the program or operating system).  
The Print Properties screen displays.  
I Want To menu  
Print Properties  
tabs  
Select one of the  
projects from the  
menu to help  
print photos,  
banners,  
envelopes,  
posters, and  
more.  
Use the Quality/  
Copies, Paper  
Setup, and Print  
Layout tabs to  
select the print  
settings.  
The I Want To menu  
The I Want To menu displays when you open Print Properties. It contains a  
variety of task wizards to help you select the correct print settings for your  
project. Close the menu for a full view of the Print Properties dialog box.  
17  
                 
Print Properties tabs  
All of the print settings are on the three main tabs of the Print Properties  
software: Quality/Copies, Paper Setup, and Print Layout.  
From this tab  
You can change these settings  
Quality/Copies  
Quality/Speed—Select a Quality/Speed setting.  
Multiple Copies—Customize how the AIO prints several  
copies of a single print job, collated or uncollated.  
Print Color Images in Black and White—Select this to  
print color images in black and white.  
Paper Type—Select the type of paper you are using or  
allow the printer sensor to select the paper type for you.  
Paper Setup  
Print Layout  
Paper Size—Select the size of the paper you are using,  
and choose if your want to print borderless.  
Orientation—Select how you want the document oriented  
on the printed page. You can print portrait or landscape.  
Layout—Select the layout you want to print.  
Duplexing—Select this when you want to print on both  
sides of the paper.  
Note: For additional information about these settings,  
right-click a setting on the screen, and then select the  
What’s This? item.  
Save Settings menu  
From the Save Settings menu, you can name and save the current Print  
Properties settings for future use. You can save up to five custom settings.  
Options menu  
Use the Options menu to make changes to the Quality Options, Paper  
Type Sensor Options, Layout Options, and Printing Status Options  
settings. For more information on these settings, open the tab dialog box  
from the menu, and then click the Help button on the dialog box, if the  
button is available.  
18  
                           
The Options menu also provides you with direct links to different parts of  
the Lexmark Solution Center (see page 19), as well as software version  
information.  
Using the Lexmark Solution Center  
The Lexmark 3100 Series Solution Center is a valuable information  
resource. To open the Lexmark Solution Center, click Start Programs  
Lexmark 3100 Series Lexmark 3100 Series Solution Center.  
The Printer Status tab displays.  
Printer Status  
Ink Levels  
The Lexmark Solution Center consists of six tabs: Printer Status, How To,  
Troubleshooting, Maintenance, Contact Information, and Advanced.  
From this tab  
You can  
Printer Status (Main • View the status of the AIO. For example, while printing,  
dialog box)  
How To  
the status is “Busy Printing.”  
• View the ink levels of the print cartridges.  
Learn how to:  
• Scan, copy, fax, and print.  
• Find and change settings.  
• Use basic features.  
• Print projects such as banners, photos, envelopes,  
cards, iron-on transfers, and transparencies.  
• Find the printable electronic guide.  
Troubleshooting  
• Learn tips about the current status.  
• Solve AIO problems.  
19  
               
From this tab  
You can  
Maintenance  
• Install a new print cartridge.  
• View shopping options for new cartridges.  
• Print a test page.  
• Clean to fix horizontal streaks.  
Troubleshoot other ink problems.  
• Align to fix blurry edges.  
• Remove Japanese postcard residue.  
Contact Information • Learn how to contact Lexmark by phone, e-mail, or on  
the World Wide Web.  
Advanced  
• Change the appearance of the Printing Status window  
and turn printing voice notification on or off.  
• Download the latest software files.  
• Change the network printing settings.  
• Obtain software version information.  
Note: For more information, click the Help button in the lower  
right corner of the screen.  
20  
     
Using the Lexmark Photo Editor  
Use the Lexmark Photo Editor software to edit graphics. To open the  
Lexmark Photo Editor, click Start Programs Lexmark 3100 Series  
Lexmark Photo Editor.  
The Lexmark Photo Editor displays.  
Touch-up Tools  
Use the touch-up tools to edit your graphic.  
• Remove red eye  
• Pencil  
• Crop  
• Paint brush  
• Line  
Text  
• Eye Dropper  
• Flood Fill  
• Eraser  
Note: Move your pointer over the tool for a description.  
21  
                           
Accessing the Memory Card Manager  
The Lexmark Memory Card Manager (available on some models) gives  
you several options for transferring photos from your digital camera  
memory card to your computer’s hard disk.  
There are three ways to access the Lexmark Memory Card Manager:  
Insert a digital camera memory card.  
Right-click the Lexmark 3100 Series All-In-One quick launch icon  
on the bottom right of your screen, and select Launch Memory  
Card Manager.  
Click Start Programs Lexmark 3100 Series Memory Card  
Manager.  
For more information about the Memory Card Manager (see page 23).  
22  
     
Working with digital photos  
Most digital cameras use a memory card to store photos. Insert the digital  
camera memory card into your AIO to access photos stored on the card.  
Then, save them to your computer using the software. You can now print  
your photos.  
Using the Lexmark Memory Card Manager  
The Lexmark Memory Card Manager (available on some models) gives  
you several options for transferring photos from your digital camera  
memory card to your computer’s hard disk.  
For help accessing the Lexmark Memory Card Manager, see page 21.  
You can:  
Automatically save all photos to a My Pictures folder with today’s  
date.  
Select storage location and images to save.  
Select not to save the images on the computer.  
Choose whether to display the Lexmark Memory Card Manager  
message screen each time a card is inserted.  
23  
         
Finding your photos  
From a computer  
1 Open the Lexmark All-In-One Center (see page 13).  
2 Click the Saved Images tab.  
3 Click Show Folders.  
4 In the directory in the right panel, select the folder where your  
photos are stored.  
From a digital camera memory card  
(available on some models)  
1 Insert your digital camera memory card into the corresponding  
memory card slot (see page 11).  
Note: Insert only one digital camera memory card at a time.  
Note: A small light on the memory card reader flashes and  
turns itself off when the digital camera memory card is  
properly inserted.  
The light blinks when the card is transferring data to or  
from the computer.  
Note: Do not remove the digital camera memory card while  
the light is on or blinking.  
The Memory Card Inserted dialog box appears:  
24  
           
2 Click Select storage location and images to save.  
3 Click OK.  
4 Type a name for your new sub-folder.  
5 Select your Save Options.  
Note: Do not select After saving, erase the saved images  
from the memory card unless you want to delete the  
photos from the memory card permanently.  
6 Click OK.  
7 Type a name for your photo, if desired.  
8 Click Next to save, or click Skip if you do not want to save the  
photo.  
9 Repeat steps 7 and 8 for each photo.  
10 Click OK.  
The Lexmark All-In-One Center opens with the Saved Images tab  
selected. The photos stored in the sub-folder you created appear in  
the Preview section of the Saved Images page.  
25  
Printing digital photos  
1 Choose a layout for your photos  
a Open the All-In-One Center (see page 13).  
b Click the Saved Images tab.  
c From the Creative Tasks section, select Print an album page  
with various photo sizes.  
2 Select a paper size for your photos.  
3 Select a page layout from the Create a page from saved photos  
section.  
Select a paper size.  
Select a page layout.  
Change the category of  
layouts shown.  
Print your photos.  
Note: Click Change the category of layouts listed above to  
select picture package layouts, scrapbook page layouts,  
borderless layouts, greeting card layouts, or purchased  
template layouts.  
Note: To add text to your page layout, select a layout with a  
black box shown. Click inside the black box to add text.  
A dialog box opens. Enter your text.  
4 Drag your photos onto the page.  
5 Click Print Now to print your photos.  
Note: To prevent smudging, remove each photo as it exits and  
let it dry completely before stacking.  
26  
                             
Printing borderless photos  
1 For best results, load photo paper into the paper support (see  
page 8).  
2 Open the All-In-One Center (see page 13).  
3 Click the Saved Images tab.  
4 From the Creative Tasks section, select Print an album page with  
various photo sizes.  
5 Click Change the category of layouts listed above.  
6 Select Only Borderless from the Selected Layouts dialog box.  
7 Click OK.  
8 Select a paper size for your photos.  
9 Select a page layout from the Create a page from saved photos  
section.  
10 Drag your photos onto the page.  
11 Click Print Now.  
27  
             
Cropping photos  
1 Double-click one of the photo thumbnails in the Preview section of  
the Saved Images tab.  
The photo opens in the Lexmark Photo Editor.  
2 Use the arrow pointer, and draw a rectangle around the area you  
want to keep.  
Move your cursor to the frame of the editing window, and then click  
and drag the frame to resize it.  
3 Click the scissors or crop tool to crop the image.  
4 Save your changes.  
a Click File Save As.  
Note: If you click File Save, the changes you made  
overwrite your original photo.  
b Enter a file name and a file type, and then click Save.  
c Select your Quality Options.  
d Click OK.  
5 Click File Print Properties or Preferences.  
6 From the Paper Setup tab, select a paper size.  
7 Click OK.  
8 Click Print.  
28  
     
Editing photos  
1 Double-click one of the photo thumbnails in the Preview section of  
the Saved Images tab.  
2 The photo opens in the Lexmark Photo Editor.  
Note: You can edit only one photo at a time.  
3 Edit your photo with the tools available.  
4 Save your changes.  
a Click File Save As.  
Note: If you click File Save, the changes you made  
overwrite your original photo.  
b Enter a file name and a file type, and then click Save.  
Sharing photos  
1 Open the Lexmark All-In-One Center (see page 13).  
2 Click the Saved Images tab.  
3 From the Creative Tasks section, select E-mail an image to a  
friend.  
4 Select the image or images to send, and then click Attach Now.  
Your computer launches your e-mail program and opens a new  
message. Then, it attaches your photos to the message.  
5 Click Send to e-mail your photos.  
Note: Some e-mail providers only allow you to attach one  
photo per e-mail.  
Note: For faster sending, reduce the image dimensions before  
you send them.  
29  
         
Adding text captions under your photos  
1 Open the Lexmark All-In-One Center (see page 13).  
2 Click the Saved Images tab.  
3 From the Creative Tasks section, select Print an album page with  
various photo sizes.  
4 Click Change the category of layouts listed above.  
5 Select Only Scrapbook Pages from the Selected Layouts dialog  
box.  
6 Click OK.  
7 Select a paper size for your photos.  
8 Select a page layout from the Create a page from saved photos  
section.  
9 Drag your photos onto the page.  
10 Click inside the black box.  
A dialog box opens.  
11 Enter your text.  
12 Click Print Now.  
30  
       
Printing, Scanning, Copying and  
Faxing  
Printing  
The Print Properties I Want To menu (see page 17) provides you with  
printing wizards to help you complete tasks such as printing banners,  
photographs, or posters.  
Note: Use a black print cartridge for printing black and white  
text documents to conserve your photo print cartridge.  
1 Depending on what you want to print, load the appropriate type of  
paper (see page 8).  
2 Make sure you select the paper size for your document (see step 8  
3 Make sure the AIO is on.  
4 Click File Print.  
5 In the Print dialog box, click the Properties, Preferences, Options,  
or Setup button (depending on the program).  
The Print Properties dialog box displays.  
6 If the printing task you want to perform is on the I Want To menu,  
click it, and then follow the instructions on the computer screen;  
otherwise, click Close at the bottom of the menu.  
31  
       
7 From the Quality/Copies tab, select the quality, speed, paper type,  
and number of copies.  
Paper type  
Quality/Speed  
setting  
settings  
Copy  
settings  
To see details about a setting, right-click a setting on the screen,  
and then select the What’s This? item.  
8 From the Paper Setup tab, select the paper size and orientation.  
Paper size  
setting  
Orientation  
setting  
To see details about a setting, right-click a setting on the screen,  
and then select the What’s This? item.  
32  
 
9 From the Print Layout tab, select the layout and duplexing settings  
for the type of document you are printing.  
Layout  
setting  
Duplexing  
setting  
To see details about a setting, right-click a setting on the screen,  
and then select the What’s This? item.  
10 Once you have applied all the settings you want in Print Properties,  
click OK at the bottom of the screen to return to the Print dialog box.  
11 Click Print.  
33  
Scanning  
The following steps show you how to scan and save images.  
1 Load your document on the scanner glass (see page 11).  
2 Open the Lexmark All-In-One Center (see page 13).  
The All-In-One Main Page displays.  
3 Click Preview Now in the upper right corner of the All-In-One Main  
Page.  
An image of the scanned item displays in the preview section.  
4 Click and drag to select a specific area of the preview image to  
scan.  
5 Click See More Scan Settings to review and change the scan  
settings.  
6 Select your scan settings.  
7 From the Send scanned image to: drop-down menu, select a  
program to send the scanned image to, or click the Creative Tasks  
section to display a list of projects (see page 14).  
Preview Now  
Click to see a preview  
of the image.  
Scan Now  
Click to scan the item  
on the scanner bed.  
Scan settings  
Adjust the settings for  
the scanned item.  
Preview section  
See a preview of the image, and select an area to be  
scanned.  
34  
     
8 If you are sending the scanned image to a software program, click  
Scan Now to complete the scan. If you are using the Creative Tasks  
section, follow the instructions on the computer screen.  
For a list of the Creative Tasks available from the All-In-One Main Page,  
see page 15.  
Copying  
To make a quick copy, press Black or Photo/Color copy on the control panel.  
Note: The computer must be turned on.  
To make black and white, gray, or color copies:  
1 Load your document on the scanner glass (see page 11).  
2 Open the Lexmark All-In-One Center (see page 13).  
The All-In-One Main Page displays.  
3 Click Preview Now.  
4 Click See More Copy Settings to review and change the copy settings.  
The All-In-One Copy section expands:  
Preview Now  
Click to see a preview of the  
image.  
Copy Now  
Click to copy your image.  
Copy settings  
Adjust the settings for the copy.  
Preview section  
See a preview of the image, and select an area to be copied.  
5 Select your copy settings.  
Note: You may want to reduce or enlarge the image.  
6 Click Copy Now.  
35  
   
Faxing  
The following section gives you basic faxing information.  
Note: DSL (digital subscriber line), ISDN (integrated services  
digital network) and cable modems are not fax modems  
and are not supported.  
Sending a fax  
The following steps lead you through sending a fax using the computer  
modem.  
1 Load your document on the scanner glass (see page 11).  
2 Open the Lexmark All-In-One Center (see page 13).  
3 Click Preview Now in the upper right corner of the All-In-One Main  
Page.  
4 From the Creative Tasks section, click Fax using PC modem.  
5 Follow the instructions on the computer screen.  
Receiving a fax  
1 Click Start Programs FaxTools FaxTools. Fax Tools is  
ready to receive faxes.  
2 Once a fax is received, click the Fax Inbox to view or print your  
faxes.  
If you want to always print your faxes as they come in, follow these steps:  
1 From the main Fax Tools screen, click Configure.  
2 Select General Configuration.  
3 Select the Fax tab.  
4 Click the Print incoming faxes check box, and then click OK.  
36  
     
Creating fun projects  
You can create other fun projects, such as photos, cards, envelopes,  
transparencies, iron-on transfers, and more.  
1 Open the Lexmark Solution Center (see page 19).  
2 Click How To.  
3 Select a project from the list.  
4 Follow the instructions on the computer screen.  
37  
 
Maintenance  
Replacing print cartridges  
The Lexmark 3100 Series uses the following cartridges:  
Left cartridge carrier  
19 (Color)  
Right cartridge carrier  
48 (Black)  
20 (Color)  
50 (Black)  
25 (Color)  
55 (Black)  
90 (Photo)  
Note: In order to print, two cartridges must be installed. Either  
a black or photo cartridge may be used with the color  
cartridge.  
For information about ordering supplies, see Maintenance on page 20.  
Removing the used cartridges  
1 Make sure the AIO is on.  
2 Lift the scanner unit until the scanner support keeps it open.  
The print cartridge carrier moves and stops at the loading position  
unless the AIO is busy.  
3 Pull the top of the cartridge toward you until you hear a snap.  
4 Remove the old cartridges. Store them in an air-tight container or  
dispose of them (see page 43).  
Note: Use the cartridge storage unit that was packaged with  
your photo cartridge to store cartridges for future use.  
38  
                               
Installing the cartridges  
1 If you are installing new cartridges, remove the storage unit (photo  
cartridge only), sticker and transparent tape from the bottom of the  
cartridges.  
Warning: Do not touch or remove the gold contact areas on the  
back and bottom of the cartridges.  
2 Insert the color cartridge in the left carrier. Insert the black or photo  
cartridge in the right carrier.  
Depending on the part numbers you use, the color of the cartridge  
tops may vary.  
Note: Purchase a black print cartridge to use with the color  
cartridge for printing text documents.  
3 Snap the cartridges into place.  
4 Close the scanner unit.  
Note: The scanner unit must be closed to start a print job.  
Lexmark’s All-In-One warranty does not cover repair of failures or damage  
caused by a refilled cartridge. We do not recommend use of refilled  
cartridges. Refilling cartridges can affect print quality and may cause  
damage to the All-In-One. For best results, use Lexmark supplies.  
39  
       
Specifying cartridge settings in the printer software  
Before you specify the print cartridge settings in the printer software, install  
1 Open the Lexmark Solution Center (see page 19).  
2 From the Maintenance tab, click Install a new print cartridge.  
3 Select the type of cartridge you installed.  
Note: Specify whether the cartridge is a new cartridge or an  
old cartridge (one that has been used before). If an old  
cartridge is incorrectly identified as new cartridge in the  
Lexmark Solution Center, ink levels may be incorrect.  
4 Click OK or Next.  
5 If you installed a new cartridge, continue with “Aligning the print  
Aligning the print cartridges  
You should align your print cartridges after installing cartridges to improve  
print quality.  
To align the print cartridges:  
1 Load plain paper (see page 8).  
2 Open the Lexmark Solution Center (see page 19).  
3 From the Maintenance tab, click Align to fix blurry edges.  
4 Click Print.  
An alignment page prints automatically, aligning your print  
cartridges.  
40  
     
Cleaning the print cartridge nozzles  
To improve print quality, you may need to clean the print cartridge nozzles.  
Clean the nozzles when:  
Characters are not printing completely.  
White dashes appear in graphics or printed text.  
Print is smudged or too dark.  
Vertical, straight lines are not smooth.  
Colors on print jobs are faded or they differ from the colors on the  
screen.  
To clean the nozzles:  
1 Load plain paper (see page 8).  
2 Open the Lexmark Solution Center (see page 19).  
3 From the Maintenance tab, click Clean to fix horizontal streaks.  
4 Click Print.  
A nozzle page prints, forcing ink through the nozzles to clean the  
clogged nozzles.  
5 Print your document again to verify your print quality has improved.  
If print quality has not improved, try cleaning the print cartridge  
nozzles up to two more times.  
If you are not satisfied with the print quality, follow the instructions  
for wiping the print cartridge nozzles and contacts.  
Wiping the print cartridge nozzles and contacts  
If the print quality does not improve after cleaning the print cartridge  
nozzles, dried ink may be on the nozzles or contacts. To wipe the print  
cartridge nozzles and contacts:  
1 Remove the print cartridges (see page 38).  
2 Dampen a clean, lint-free cloth with water.  
41  
               
3 Hold the damp cloth against the gold nozzle area for about three  
seconds. Gently blot and wipe dry in one direction (this prevents the  
colors in the color cartridge from mixing).  
Nozzles  
4 Hold a clean, damp section of cloth against the contacts for about  
three seconds. Gently blot and wipe dry in one direction.  
Contacts  
5 Allow the nozzles and contacts to dry completely.  
6 Reinstall the print cartridges.  
7 Align the print cartridges (see page 40).  
8 Print your document again.  
If the print quality has not improved, try cleaning the print cartridge  
nozzles up to two more times.  
If print quality is still unsatisfactory, replace your print cartridges  
(see page 38).  
42  
Preserving the print cartridges  
To ensure the longest life from your print cartridges and optimum  
performance from your All-In-One:  
Keep a new print cartridge in its packaging until you are ready to  
install it.  
Keep your photo cartridge in the print cartridge storage unit when  
not in use. A print cartridge storage unit is included with new photo  
print cartridges. Use the print cartridge storage unit to store your  
black cartridge when you are using the photo cartridge.  
Do not remove a print cartridge from the All-In-One except to  
replace, clean, or store it in an airtight container, such as the print  
cartridge storage unit. The print cartridges will not print correctly if  
left exposed for an extended period of time because the ink will dry  
out.  
Note: Use the cartridge storage unit that was packaged with  
your photo cartridge to store cartridges for future use.  
Lexmark’s All-In-One warranty does not cover repair of failures or damage  
caused by a refilled cartridge. Lexmark does not recommend use of refilled  
cartridges. Refilling cartridges can affect print quality and may cause  
damage to the All-In-One. For best results, use Lexmark supplies.  
Ordering supplies  
To order supplies or locate a dealer near you, visit the Lexmark Web site at  
Recycling Lexmark products  
To return your Lexmark products to Lexmark for recycling:  
1 Visit our Web site:  
2 Follow the instructions on your screen.  
43  
               
Troubleshooting  
This section helps you solve problems you may have with the AIO.  
Additional troubleshooting information is available in the Lexmark Solution  
Center. For help accessing the Lexmark Solution Center, see page 19.  
Troubleshooting checklist  
Before you try to solve the problem, check the following:  
Is the power supply inserted correctly (arrows up) and firmly  
attached to the AIO and an electrical outlet?  
Is the USB cable securely attached to the computer and the AIO?  
Are both the computer and AIO on?  
Did you remove the sticker and transparent tape from both print  
cartridges? For help, refer to the setup documentation.  
Are the print cartridges properly installed (see page 39)?  
Is the paper loaded correctly? Make sure you do not force the  
paper into the AIO.  
Did you install the AIO software correctly? For help, refer to the  
setup documentation.  
Is the Lexmark 3100 Series set as the default printer (see  
page 54)?  
Is your operating system supported?  
Do you have administrator rights? You must have administrator  
rights to install the software on a network.  
44  
       
Setup troubleshooting  
Use this section to solve problems you may have during setup.  
Power light does not come on  
1 Make sure the power supply is correctly inserted into the AIO (see  
page 6).  
2 Check the power supply connections.  
3 Press Power on the control panel.  
Alignment page or test page does not print  
1 Make sure you remove the sticker and transparent tape from both  
print cartridges. For help installing print cartridges, see page 39.  
2 Make sure the print cartridges are properly installed (see page 39).  
3 Make sure you loaded the paper correctly and did not force the  
paper into the AIO (see page 8).  
4 Make sure the Lexmark 3100 Series is set as the default printer  
(see page 54).  
When I insert the AIO software CD, nothing happens  
From the desktop, double-click the My Computer icon, and then  
double-click the CD-ROM drive icon.  
Windows XP users, click Start My Computer, and then double-click the  
CD-ROM drive icon.  
Note: If auto launch is turned off, double-click setup.exe.  
46  
           
AIO is not communicating with the computer  
1 Disconnect and reconnect both ends of the USB cable. For help,  
refer to the setup documentation.  
2 Unplug the AIO from the electrical wall outlet, and then reconnect  
the power supply. Press Power if your AIO did not power on. For  
help, refer to the setup documentation.  
3 Restart the computer. If the problem continues, remove and then  
reinstall the software (see page 53).  
Installation appears incomplete  
The software may not be installed properly. Try the following:  
1 Click Start Settings Control Panel System.  
Windows XP users, click Start  
Control Panel Printers and  
other hardware Printers and Faxes.  
2 Click Properties.  
3 If you are using Windows 98 or Windows Me, click the Device  
Manager tab.  
If you are using Windows 2000 or Windows XP, select the  
Hardware tab, and then click the Device Manager button.  
4 Look for the Other Devices category. If there are any Lexmark  
devices shown here, highlight them and then press the Delete key.  
Note: The Other Devices category displays only when  
unknown devices are present. Do not delete any  
Lexmark items unless they are present under the Other  
Devices category.  
5 Insert the CD, and install the software again. Do not restart the  
computer. For help, refer to the setup documentation.  
47  
   
Printing troubleshooting  
A blank page prints  
1 Make sure you remove the sticker and transparent tape from both  
print cartridges. For help installing print cartridges, see page 39.  
2 Make sure the print cartridges are properly installed (see page 39).  
3 Make sure you loaded the paper correctly and did not force the  
paper into the AIO (see page 8).  
4 Make sure the Lexmark 3100 Series is set as the default printer  
(see page 54).  
AIO prints slowly  
1 Close all programs not in use. The memory resources may be low.  
2 Make sure the Print Properties Quality/Speed setting is set on  
Normal or Quick Print (see page 18).  
3 Try printing a smaller file. If the memory resources are too low, you  
may not be able to print larger files. Consider purchasing more  
memory.  
Note: Photographs typically have a larger file size. Try  
lowering the scanning resolution.  
Print is too dark or smudged  
1 Remove the paper as it exits. Let the ink dry before handling.  
2 Adjust the Quality/Speed setting in Print Properties (see page 18)  
or in the All-In-One Center (see page 14).  
The Better or Best Quality/Speed setting may cause smearing if  
used with plain paper. Try using Normal.  
3 Open the Lexmark Solution Center (see page 19).  
4 From the Maintenance tab, click Clean to fix horizontal streaks.  
48  
                   
Vertical lines are jagged or edges are not smooth  
1 Adjust the Quality/Speed setting in Print Properties (see page 18).  
For best print quality, select Better or Best.  
2 Align the print cartridges. To align the print cartridges:  
a Open the Lexmark Solution Center (see page 19).  
b From the Maintenance tab, click Align to fix blurry edges.  
White lines appear in graphics or solid black areas  
Clean the print cartridge nozzles. Going long periods without using the AIO  
can cause the print cartridge nozzles to become clogged. To clean the  
cartridge nozzles:  
1 Open the Lexmark Solution Center (see page 19).  
2 From the Maintenance tab, click Clean to fix horizontal streaks.  
AIO has a paper jam  
1 Follow the instructions on the screen for clearing the paper jam.  
2 Make sure you are using paper designed for an inkjet printer. For a  
list of recommended paper types, see page 9.  
3 Make sure you are correctly loading the paper (see page 8).  
4 Make sure the paper guide is against the left edge of the paper (see  
page 8).  
49  
     
Scanning, copying, and faxing troubleshooting  
Scanning or using a scanned image with a software  
program takes a long time or freezes the computer  
Lower the scanning resolution. Scanning resolution is much different than  
printing resolution and is generally set much lower. To change the scanning  
resolution:  
1 Open the Lexmark All-In-One Center (see page 13).  
2 From the Scan section, click See More Scan Settings.  
3 Click Display Advanced Scan Settings.  
4 From the Scan tab of Advanced Scan Settings, enter a lower scan  
resolution.  
Scanning was not successful  
The software may not be installed properly. Follow the instructions for “AIO  
My program is not on the Send scanned image to list  
To add your program to the Send scanned image to program list:  
1 Open the Lexmark All-In-One Center (see page 13).  
2 Select Search for more from the Send images to list.  
3 Click Enhanced Search.  
4 Select the applications you want to add from the list box, and then  
click Add.  
5 Click Close to save your changes.  
50  
         
Edge of the copy does not print  
Make sure:  
The original is properly oriented on the glass (see page 11).  
The area you want to copy is not larger than the printable area of  
the page. Apply the Fit-to-page feature.  
To apply the Fit-to-page feature:  
1 Open the Lexmark All-In-One Center (see page 13).  
2 From the Copy section, click See More Copy Settings.  
3 From the Reduce/Enlarge section, click the second button, and  
then select Fit to page from the corresponding drop-down  
menu.  
4 Copy your document again.  
Copy button on the control panel does not work  
Make sure:  
1 The computer is on. The power light must be on in order for the AIO  
to work.  
2 The USB cable is securely attached to the computer and the AIO.  
3 You properly installed the software. For help, refer to the setup  
documentation. The software must be installed for the copier to  
function.  
4 The Lexmark 3100 Series All-In-One quick launch icon in the lower  
right of your screen is present and a red “X” is not present. If a red  
“X” is present, remove and install the software again (see page 53).  
Note: If the Lexmark 3100 Series quick launch icon does not  
appear in the lower right of your screen, open the  
All-In-One Center (see page 13).  
51  
   
Fax function does not work  
If you are having trouble sending or receiving faxes, make sure:  
The computer and the AIO are on.  
The computer is connected to a phone line. A phone connection is  
required for faxing to function.  
You have a working fax modem installed on your computer.  
You have installed the fax software included on the CD.  
The fax driver you want to use is the default fax driver in the  
All-In-One Center.  
To verify your fax driver default:  
1 Open the All-In-One Center (see page 13).  
2 Click Advanced Scan Settings.  
3 Click Fax.  
Note: DSL (digital subscriber line), ISDN (integrated services  
digital network) and cable modems are not fax modems  
and are not supported.  
Photo card is not recognized by the card reader  
Remove and then reinsert the photo card.  
Unplug and then plug the USB cable in again.  
Error messages  
If you receive any of the following error messages, follow the instructions  
that appear on your computer screen.  
Paper jam  
Cover open  
Ink Low  
Paper out  
Cartridge error  
52  
       
Removing and reinstalling the software  
If the AIO software is not functioning properly or a communications error  
message displays when you try to use the AIO, you may need to remove  
and then reinstall the AIO software.  
1 From the desktop, click Start Programs  
Lexmark 3100 Series Uninstall Lexmark 3100 Series.  
2 Follow the instructions on the computer screen to remove the AIO  
software.  
3 Restart the computer before reinstalling the software.  
4 Insert the CD and follow the instructions on the computer screen to  
install the software. For help, refer to the setup documentation.  
Checking your port setting  
1 Click Start Settings Printers.  
Windows XP users, click Start Control Panel Printers and  
Other Hardware Printers and Faxes.  
2 Right-click the Lexmark 3100 Series printer icon.  
3 From the sidebar menu, select Properties.  
4 Windows 98/Me users, click the Details tab.  
Windows 2000 or Windows XP users, click the Ports tab.  
5 Make sure:  
The port is set to a USB port.  
File is not set as the port.  
Note: If USB port is not listed, you need to remove and then  
reinstall the AIO software (see page 53).  
53  
   
Setting the AIO as the default printer  
Windows 98 and Windows Me users:  
1 Click Start Settings Printers.  
2 Right-click the Lexmark 3100 Series printer icon.  
3 Make sure:  
Set as Default is selected.  
Pause Printing is not selected.  
Windows 2000 users:  
1 Click Start Settings Printers folder.  
2 Right-click the Lexmark 3100 Series printer icon.  
3 Make sure:  
Set as Default is selected.  
Pause Printing is not selected.  
Use Printer Offline is not selected.  
Windows XP users:  
1 Click Start Control Panel  
Printers and Other Hardware  
Printers and Faxes.  
2 Make sure the Lexmark 3100 Series icon:  
Is set as the default printer (indicated by a check mark). If the  
Lexmark 3100 Series is not the default printer, right-click the  
printer icon, and then click Set as Default.  
Does not indicate Paused. If the icon indicates that the AIO is  
paused, right-click the icon, and then click Resume Printing.  
Indicates Ready. If the icon indicates Offline, right-click the icon,  
and then click Use Printer Online.  
54  
 
Other help sources  
If the preceding solutions do not solve the problem with your All-In-One:  
Refer to the Lexmark Solution Center software for more  
troubleshooting information:  
1 Click Start Programs Lexmark 3100 Series  
Lexmark 3100 Series Solution Center.  
2 Click the Troubleshooting tab on the left side of the screen.  
Visit our Web site at http://support.lexmark.com/ for help.  
55  
   
Notices  
Connect the equipment  
into an outlet on a circuit  
different from that to  
which the receiver is  
connected.  
Industry Canada  
Emissions notices  
compliance statement  
Federal Communications  
Commission (FCC)  
compliance information  
statement  
This Class B digital  
apparatus meets all  
requirements of the  
Canadian  
Interference-Causing  
Equipment Regulations.  
Consult your point of  
purchase or service  
representative for  
The Lexmark 3100 Series  
4477-001/4478-001 has  
been tested and found to  
comply with the limits for a  
Class B digital device,  
pursuant to Part 15 of the  
FCC Rules. Operation is  
subject to the following two  
conditions: (1) this device  
may not cause harmful  
interference, and (2) this  
device must accept any  
interference received,  
including interference that  
may cause undesired  
operation.  
additional suggestions.  
Avis de conformité aux  
normes de l’industrie du  
Canada  
The manufacturer is not  
responsible for any radio or  
television interference  
caused by using other than  
recommended cables or by  
unauthorized changes or  
modifications to this  
equipment. Unauthorized  
changes or modifications  
could void the user's  
authority to operate this  
equipment.  
Cet appareil numérique de la  
classe B respecte toutes les  
exigences du Règlement sur  
le matériel brouilleur du  
Canada.  
European Community (EC)  
directives conformity  
This product is in conformity  
with the protection  
requirements of EC Council  
directives 89/336/EEC and  
73/23/EEC on the  
The FCC Class B limits are  
designed to provide  
Note:To assure  
compliance with FCC  
regulations on  
reasonable protection  
approximation and  
against harmful interference  
in a residential installation.  
This equipment generates,  
uses, and can radiate radio  
frequency energy and, if not  
installed and used in  
electromagnetic  
harmonization of the laws of  
the Member States relating  
to electromagnetic  
compatibility and safety of  
electrical equipment  
designed for use within  
certain voltage limits.  
interference for a Class B  
computing device, use a  
properly shielded and  
grounded cable such as  
Lexmark part number  
1329605 for parallel attach  
or 12A2405 for USB  
attach. Use of a substitute  
cable not properly shielded  
and grounded may result in  
a violation of FCC  
accordance with the  
instructions, may cause  
harmful interference to radio  
communications. However,  
there is no guarantee that  
interference will not occur in  
a particular installation. If this  
equipment does cause  
A declaration of conformity  
with the requirements of the  
directives has been signed  
by the Director of  
Manufacturing and Technical  
Support, Lexmark  
International, S.A., Boigny,  
France.  
regulations.  
harmful interference to radio  
or television reception, which  
can be determined by turning  
the equipment off and on, the  
user is encouraged to try to  
correct the interference by  
one or more of the following  
measures:  
Any questions regarding this  
compliance information  
statement should be directed  
to:  
This product satisfies the  
Class B limits of EN 55022  
and safety requirements of  
EN 60950.  
Director of Lexmark  
Technology & Services  
Lexmark International, Inc.  
740 West New Circle Road  
Lexington, KY 40550  
(859) 232-3000  
Reorient or relocate the  
receiving antenna.  
Increase the separation  
between the equipment  
and receiver.  
56  
The United Kingdom  
Telecommunications Act 1984  
ENERGY STAR  
This apparatus is approved under  
the approval number NS/G/1234/  
J/100003 for the indirect  
connections to the public  
telecommunications systems in  
the United Kingdom.  
The EPA ENERGY STAR Office  
Equipment program is a  
Japanese VCCI notice  
partnership effort with office  
equipment manufacturers to  
promote the introduction of  
energy-efficient products and to  
reduce air pollution caused by  
power generation.  
Companies participating in this  
program introduce products that  
power down when they are not  
being used. This feature will cut  
the energy used by up to 50  
percent. Lexmark is proud to be a  
participant in this program.  
As an ENERGY STAR Partner,  
Lexmark International, Inc. has  
determined that this product  
meets the ENERGY STAR  
guidelines for energy efficiency.  
Noise emission levels  
The following measurements  
were made in accordance with  
ISO 7779 and reported in  
conformance with ISO 9296.  
1-meter average sound  
pressure, dBA  
Printing  
44 dBA  
Index  
see duplexing  
custom size paper  
A
accessing photos  
from a memory  
C
card stock  
cartridges  
D
adding text to page  
digital photos  
aligning print  
viewing ink levels  
E
cartridges, print  
edge to edge, see  
e-mail  
All-In-One Center, see  
Lexmark All-In-One  
Center 13  
All-In-One Main Page  
Creative Tasks  
envelopes  
choosing  
cleaning, print cartridge  
coated paper  
color cartridge part  
Contact Information  
F
fax  
B
banner paper  
black and white, printing  
black cartridge part  
borderless photos  
H
I
I Want To  
Creative Tasks  
58  
change speed  
print on both sides of  
see more printing  
paper  
acceptable types  
paper size  
paper type  
part numbers  
parts  
photo cards  
ink cartridges  
viewing ink levels  
ink levels  
installing  
iron-on transfers  
M
Maintain/Troubleshoot  
margins, photos without  
margins see  
Memory Card Inserted  
Memory Card Manager  
memory cards  
L
photo cartridge part  
layout  
Lexmark All-In-One  
Center  
Lexmark Photo Editor  
Lexmark Solution  
photo paper  
Photo/Color Copy  
N
nozzles, print  
O
Contact Information  
Troubleshooting  
orientation  
postcards  
posters  
P
page layouts, selecting  
loading  
59  
preserving print  
Preview section  
Preview Now  
notification  
supplies  
Q
T
print cartridges  
R
text  
recycling Lexmark  
adding to page  
removing print  
replacing print  
touch-up tools  
viewing ink levels  
S
print nozzles  
Saved Images page  
Open with...  
transparencies  
troubleshooting  
Print a  
settings, saving for future  
Save Settings  
software  
U
Memory Card  
understanding  
V
voice notification  
Printing Status window  
sound, see voice  
W
60  

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