Lexmark 2300 Series User Manual

2300 Series  
All-In-One  
User’s Guide  
May 2005  
Lexmark and Lexmark with diamond design are trademarks of Lexmark  
International, Inc., registered in the United States and/or other countries.  
© 2005 Lexmark International, Inc. All rights reserved.  
740 West New Circle Road  
Lexington, Kentucky 40550  
Contents  
Understanding the All-In-One software .........................12  
Using the Lexmark Imaging Studio ............................................. 12  
Using Print Properties ................................................................. 22  
Printing .............................................................................33  
Printing a document .................................................................... 33  
Printing photos ............................................................................ 34  
Printing borderless photos .......................................................... 35  
Printing other projects ................................................................. 36  
3
Customizing a scan job ............................................................... 38  
Copying photos ........................................................................... 45  
Receiving a fax ........................................................................... 48  
Maintaining the All-In-One ..............................................52  
Troubleshooting ...............................................................61  
Setup troubleshooting ................................................................. 62  
Jams and misfeeds troubleshooting ........................................... 65  
Print troubleshooting ................................................................... 66  
Scan and copy troubleshooting ................................................... 69  
4
Error messages troubleshooting ................................................. 71  
Notices ..............................................................................72  
Index ..................................................................................75  
5
6
Finding more information  
The Lexmark™ 2300 Series All-In-One comes with helpful resources.  
Resource  
Description  
Setup sheet  
Instructions on how to set up the hardware and software and  
information on setup troubleshooting  
CD  
• Software for the All-In-One, including:  
– Lexmark Imaging Studio  
– Lexmark All-In-One Center  
– Lexmark Fast Pics  
– Lexmark Photo Editor  
– Print Properties  
– Lexmark Solution Center  
• Drivers for the All-In-One  
• An online User’s Guide for basic usage information  
• A Readme file  
This file provides last-minute updates about technical  
changes to the All-In-One. To access the Readme file after  
you install the All-In-One software, click Start Æ  
Programs Æ Lexmark 2300 Series Æ Readme.  
site  
Information on:  
Upgrades—Software upgrade information  
Customer Support—Contact information, order status, and  
warranty  
Downloads—Drivers  
SolutionsTroubleshooting hints and tips  
Reference—Product documentation and product  
specifications  
7
   
Unpacking the All-In-One  
To set up the All-In-One, follow the instructions on the  
Lexmark 2300 Series Setup sheet. If problems occur, see “Setup  
troubleshooting” on page 62.  
Opening the box  
These items are in the box with the All-In-One:  
Note: A USB cable may or may not be included.  
5
1
2
4
3
1
2
3
Power supply cord  
USB cable  
4
5
Setup sheet  
Software CD  
Print cartridge  
8
   
Understanding the All-In-One  
All-In-One parts  
1
5
4
6
3
2
Use this  
To  
1
2
3
4
Paper support  
Control panel  
Paper exit tray  
Top cover  
Load paper.  
Operate the All-In-One.  
Hold paper as it exits.  
Lift to place or remove an item on the scanner  
glass.  
5
6
Paper guide  
Make sure paper feeds correctly.  
Scan, copy, or remove an item.  
Scanner glass  
9
             
3
1
2
4
5
Use this  
Scanner support  
Print cartridge carrier Install, replace, or remove a print cartridge.  
To  
1
2
3
4
Hold up the scanner lid.  
Scanner unit  
Power supply  
Raise to access the print cartridge carrier.  
Supply power to the All-In-One.  
Note: Insert the power supply cord into the power  
supply before connecting the power supply cord  
into the wall outlet.  
5
USB connector  
Use the USB cable (sometimes sold separately) to  
connect the All-In-One to the computer.  
Note: Insert the USB cable into the USB  
connector before connecting to the computer.  
10  
 
Using the control panel  
1
2
3
Use this button  
To  
1
2
Make a color copy.  
Open the All-In-One Center to preview the scan on the  
computer screen.  
3
Turn the All-In-One on or off.  
• Cancel a print job.  
• Reset the All-In-One.  
11  
     
Understanding the All-In-One  
software  
The All-In-One software includes these components:  
Lexmark Imaging Studio (for quick access to each task)  
Lexmark All-In-One Center (for managing tasks and print options)  
Lexmark Fast Pics (for quick digital photo selection and printing)  
Lexmark Photo Editor (for improving photo size, composition, and  
quality)  
Print Properties (for changing printer settings)  
Lexmark Solution Center (for troubleshooting, maintenance, and  
cartridge ordering information)  
Using the Lexmark Imaging Studio  
There are several ways to open the Lexmark Imaging Studio:  
Click Start Æ Programs Æ Lexmark 2300 Series Æ Lexmark  
Imaging Studio.  
Double-click the Lexmark Imaging Studio shortcut located on the  
desktop.  
Note: The Lexmark Imaging Studio icon can be added to the  
desktop by dragging the icon from the Start Æ  
Programs Æ Lexmark 2300 Series Æ Lexmark  
Imaging Studio menu.  
Right-click the Lexmark Imaging Studio icon in the system tray  
(often located in the bottom right corner of the computer screen),  
and select Lexmark Imaging Studio.  
12  
         
Lexmark Imaging Studio task buttons  
These buttons can be used to go directly to the Lexmark All-In-One Center.  
Click  
To  
Details  
Browse & Print  
Photos  
Opens the Lexmark All-In-One Center to the  
Saved Images tab so you can locate and  
select photos to reorganize or print. To print,  
select the photo(s) and click Next to open the  
Fast Pics program. You can also select from a  
Creative Tasks list. For more information, see  
“Printing photos” on page 34.  
Share Photos  
Opens a small dialog where you can scan and  
e-mail a photo or find and e-mail a saved  
photo. For more information, see “E-mailing a  
scanned image or document” on page 41 or  
“E-mailing a saved image or document” on  
page 41.  
Scan & Edit Text  
(OCR)  
Opens the Lexmark All-In-One Center to the  
text to a text-editing program. For more  
information, see “Editing scanned text using  
Optical Character Recognition (OCR)” on  
page 42.  
Scan  
Opens the Lexmark All-in-One Center to the  
Scanning & Copying tab where you can scan  
photos or documents to be stored on your  
computer. For more information, see  
“Scanning an item” on page 37.  
13  
 
Click  
To  
Details  
Copy  
Opens the Lexmark All-In-One Center to the  
Scanning & Copying tab where you can make  
a copy of your photos or documents. For more  
information, see “Making a copy” on page 43.  
Fax  
Opens a small dialog that lets you select  
whether you want to scan and send a fax, or  
receive a fax or view settings/history. For more  
information, see “Sending a fax” on page 47 or  
“Receiving a fax” on page 48.  
Click  
To  
Find out more about what you can do with the  
software.  
Use the tools in the Lexmark Solution Center  
to keep your All-In-One working optimally. For  
more information, see “Using the Lexmark  
Solution Center” on page 25.  
Visit the Lexmark Web site.  
14  
Using the Lexmark All-In-One Center  
There are several ways to open the Lexmark All-In-One Center:  
Through the Lexmark Imaging Studio. For more information, see  
“Using the Lexmark Imaging Studio” on page 12.  
Click Start Æ Programs Æ Lexmark 2300 Series Æ All-In-One  
Center.  
Right-click the Lexmark Imaging Studio icon in the system tray  
(often located in the bottom right corner of the computer screen),  
and select Lexmark 2300 Series All-In-One Center.  
Press the  
button on the All-In-One control panel.  
Note: The last method opens the All-In-One Center and also  
makes a preview of the item on the scanner glass.  
15  
     
Scanning & Copying tab  
Use the Scanning & Copying tab to perform tasks with images you scan or  
copy.  
From this section  
You can  
Preview Now  
Click Preview Now to view an image of what will be  
printed or copied.  
Scan  
Copy  
• Select a program to which you want to send the  
scanned images.  
• Click Scan Now to begin scanning.  
• Click See More Scan Settings to view all  
settings:  
– Select what type of image is being scanned.  
– Select a scan quality.  
– Select to Display Advanced Scan Settings.  
• Select the quantity and color of the copies.  
• Click Copy Now to begin copying.  
• Click See More Copy Settings to view all  
settings:  
– Select a quality setting.  
– Select a blank paper size.  
– Select the size of the original.  
– Lighten or darken the copies.  
– Reduce or enlarge the copies.  
– Select to Display Advanced Copy Settings.  
Creative Tasks  
Choose from a variety of creative ideas:  
– Repeat an image several times on a page.  
– Enlarge or reduce an image.  
– Print an image as a multiple-page poster.  
– E-mail an image.  
– Fax using a PC modem.  
– Save an image on the computer.  
– Save multiple photos.  
– Edit text found in a scanned document.  
– Modify an image with a photo editor.  
Note: For more information about the Scanning & Copying tab,  
click Help at the top of the screen.  
16  
         
Saved Images tab  
Use the Saved Images tab to perform tasks with images that are saved on  
the computer.  
Note: You must select an image before making selections on  
the Saved Images tab. Click Show Folders to browse to  
the folder where your photos are stored, and click Hide  
Folders to continue.  
From this section  
You can  
Open With  
Select a program to which you want to send the  
saved image.  
Photo Prints  
• Print documents or single photos.  
• Click Next to open Fast Pics after selecting  
photos.  
• Click Show More Printing Options for more  
choices:  
– Select the quantity and color of the copies.  
– Click Print Now to print the copies.  
– Select a quality setting for the copies.  
– Select a paper size.  
– Lighten or darken the copies.  
– Reduce or enlarge the copies.  
– Choose to Display Print Settings.  
Creative Tasks  
• Print an album page with photos of various  
sizes.  
• Enlarge or reduce an image.  
• Print an image as a multiple-page poster.  
• E-mail an image.  
• Fax using a PC modem.  
• Edit text found in a scanned document.  
• Modify an image with a photo editor.  
Note: For more information about the Saved Images tab, click  
Help at the top of the screen.  
17  
         
Maintain/Troubleshoot link  
The Maintain/Troubleshoot link provides you with direct access to the  
Lexmark Solution Center. Clicking Maintain/Troubleshoot lets you choose  
from these topics:  
Maintain or fix quality problems  
Troubleshoot All-In-One problems  
Device status and ink levels  
More printing ideas and how-to’s  
Contact information  
Advanced (skin, voice, and communication options)  
View the software version and copyright information  
Help Link  
The Help link provides you with instant access to the Help program. Click  
the Index button, and use the Find function to locate more information  
about the All-In-One or its software.  
Using Lexmark Fast Pics  
Lexmark Fast Pics is an application that is part of the All-In-One Center  
and supports photo printing. To open Lexmark Fast Pics:  
1 Open the All-In-One Center. For more information, see “Using the  
Lexmark All-In-One Center” on page 15.  
2 Click the Saved Images tab.  
3 Click Show Folders to browse to the folder where the saved  
images are stored.  
4 Click Hide Folders to close the folder window.  
5 Click to select the photos you want to print.  
6 From the Photo Prints... area, click Next.  
18  
       
Using Lexmark Fast Pics to print photos  
1 Open Lexmark Fast Pics. For more information, see “Using  
Lexmark Fast Pics” on page 18.  
2 If necessary, click Change Folder to browse to the folder where  
your photos are stored.  
3 Click to place a check mark next to each photo you want to print.  
4 If you would like to edit your photos, click Edit.  
5 Use the editing tools to edit your photo:  
Red Eye  
Auto Fix  
Crop  
Rotate  
6 When you are done editing, click Done.  
7 Save the photos as new separate files, or replace the original files  
with the edits.  
Note: To continue without saving, click Continue without  
saving.  
8 Select a Size for each photo.  
19  
9 Select a Paper size in printer.  
10 Select the Number of copies.  
11 Click the Print Now button to print the photos.  
Using the Lexmark Photo Editor  
To open the Lexmark Photo Editor, click Start Æ Programs Æ  
Lexmark 2300 Series Æ Lexmark Photo Editor.  
You can also open the Lexmark Photo Editor from the All-In-One Center:  
1 Select the Saved Images tab.  
2 Click Show Folders to browse to the folder where the saved  
images are stored.  
3 Click Hide Folders to close the folder window.  
4 Select the photo(s) you want to edit.  
5 From the “Open With...drop-down menu, select Lexmark Photo  
Editor.  
6 Click Open Now.  
20  
       
Lexmark Photo Editor task menus  
From  
You can  
Quick Fixes  
• Remove red eye caused by light reflection.  
• Fix the photo with one click.  
• Crop the image.  
• Rotate the image.  
• Flip the image.  
Image Adjust  
• Adjust the color depth.  
• Adjust the color balance.  
• Colorize the image.  
• Colorize the image to sepia tones.  
• Adjust the Brightness/Contrast.  
• Adjust the blur.  
• Adjust the sharpness.  
• Despeckle (blur) the image to remove dust and  
scratches.  
• Adjust the exposure.  
• Adjust the color level.  
Image Size  
• Change the units of measurement.  
• Resize the image.  
• Crop the image.  
Drawing Tools  
• Select an area by dragging a box around it. This is  
for text box placement and cutting and copying  
areas.  
• Add text.  
• Fill pixels with color.  
• Draw with a pencil tool.  
• Draw with a line tool.  
• Erase areas.  
• Paint areas with a paintbrush tool.  
• Pick up a color using the eyedropper.  
21  
 
Using Print Properties  
Print Properties is the software that controls the printing function. You can  
change the settings in Print Properties based on the type of project you  
want to create. You can open Print Properties from almost any program:  
1 From the program “File” menu, click Print.  
2 From the Print dialog, click the Properties, Preferences, Options,  
or Setup button.  
The Print Properties screen appears along with the “I Want To”  
menu.  
Changes made to the settings from the print dialog apply only to the  
file you have open.  
22  
       
Print Properties can also be accessed from the Printers folder without  
opening any other program:  
1 Select Start Æ Settings Æ Printers or Printers and Faxes.  
or  
Select Start Æ Control Panel Æ Printers and Other Hardware Æ  
Printers and Faxes.  
2 Right-click Lexmark 2300 Series, and select Printing  
Preferences.  
3 Make the changes you want, and click OK.  
Changes made to the printer settings from the Printers folder become the  
default settings for most programs.  
The I Want To menu  
The “I Want To” menu appears when you open Print Properties. It contains  
a variety of task wizards—printing a photograph, printing an envelope,  
printing a banner, printing on both sides of the paper, printing a poster—to  
help you pick the correct settings for the project.  
Click See more printing ideas for more options. Close the menu for a full  
view of the Print Properties dialog.  
23  
 
Print Properties tabs  
All of the print settings are on the three main tabs of the Print Properties  
software: Quality/Copies, Paper Setup, and Print Layout.  
Quality/Copies tab  
From  
Select  
Quality/Speed  
Quick Print, Normal, or Photo, depending on the quality of  
output you want. Quick Print is the fastest option.  
Paper Type  
Your paper type from the menu options  
Multiple Copies • The number of copies you want to print  
Collate Copies if you want to print more than one copy of a  
document. This option prints all the pages of the first copy,  
and then all the pages of the second copy, and so on.  
Print Last Page First if you want to print the pages in  
reverse order  
Select Automatic Image Sharpening to sharpen the image automatically based  
on image content.  
Paper Setup tab  
From  
Select  
Paper Size  
Paper, Envelope, Banner, or Borderless, and then select the  
size specific to the paper type. If the paper size is not listed,  
select Custom Size.  
Orientation  
Portrait or Landscape  
24  
     
Print Layout tab  
From  
Select  
Layout  
Normal, Banner, Mirror, N-up, Poster, Booklet or  
Borderless  
Duplexing  
Two-Sided to print the document on both sides of the page  
Side Flip or Top Flip to set which way the pages of the  
finished documents turn  
Note: If you select Side Flip, the pages of the document turn  
like the pages of a magazine. If you select Top Flip, the pages  
turn like the pages of a legal pad.  
Using the Lexmark Solution Center  
To open the Lexmark 2300 Series Solution Center (LSC):  
Click Start Æ Programs Æ Lexmark 2300 Series Æ Lexmark  
Solution Center.  
Right-click the Lexmark Imaging Studio icon in the system tray  
(often located in the bottom right corner of the computer screen),  
and select Lexmark 2300 Series Solution Center.  
25  
         
Lexmark Solution Center tabs  
From this tab  
You can  
Printer Status (Main  
dialog)  
• View the status of the All-In-One. For example,  
while printing, the status is Busy Printing.  
• View the ink levels of the print cartridge.  
• View an indicator showing if there is a cartridge  
problem.  
• Access the Lexmark Web site.  
How To  
Learn how to:  
• Use basic features.  
• Print, scan, copy, and fax.  
• Print banners, iron-on transfers, photos,  
envelopes, and other items.  
• Find and change settings.  
Troubleshooting  
Maintenance  
• Learn about the current status of the All-In-One.  
• Solve All-In-One problems.  
• Install a new print cartridge.  
• View shopping options for new cartridges.  
• Print a test page.  
• Clean to fix horizontal streaks.  
• Align to fix blurry edges.  
Troubleshoot other ink problems.  
Contact Information  
Advanced  
Learn how to contact Lexmark on the Web and by  
phone.  
• Change the appearance of the Printing Status  
window, or turn printing voice notification on or off.  
• Change the network printing settings.  
• Participate in Lexmark Connect.  
• Obtain software version information.  
Note: For more information, click Help at the bottom of the  
Lexmark Solution Center screen.  
26  
           
Loading paper and original  
documents  
Loading paper into the paper support  
You can load up to 100 sheets of plain paper, depending on the thickness  
of the paper.  
1 Place the paper against the right side of the paper support.  
Note: Do not force the paper into the All-In-One.  
1
2
2 Squeeze the release tab, and slide the paper guide to the right until  
it rests against the edge of the paper.  
Note: If you are using A4 or letter size paper, adjusting the  
paper guide may not be necessary.  
27  
       
Loading specialty media  
Follow these guidelines when loading specialty media:  
Load  
Make sure  
Up to 100 sheets of inkjet • The print side is facing you.  
paper (depending on the  
thickness)  
• The paper guide rests against the edge of the  
paper.  
Up to 10 iron-on transfers • The print side (blank side) is facing you.  
• The paper guide rests against the edge of the  
iron-on transfers.  
You follow the loading instructions on the iron-on  
transfer packaging.  
Up to 25 sheets of photo/ • The glossy or coated side is facing you.  
glossy paper  
You use photo paper that is made for inkjet  
printers.  
• If the paper came with instructions, you read them  
carefully.  
You load the photo paper vertically against the  
right side of the paper support.  
• The paper guide rests against the edge of the  
photo paper.  
Note: To prevent smudging, remove each photo as it  
exits the All-In-One, and then let it dry before  
stacking.  
28  
           
Load  
Make sure  
Banner paper  
You remove any paper from the paper support  
before inserting banner paper.  
You select A4 or letter size Banner paper in Print  
Properties. See “Changing print settings” on  
page 33.  
Note: Failure to choose the correct paper size will  
cause a paper jam.  
You place a stack of banner paper on or behind  
the All-In-One, with only the number of sheets you  
need to print the banner.  
You load the leading edge of the banner paper  
into the All-In-One against the right side of the  
support, as shown.  
You squeeze and slide the paper guide to the left  
edge of the banner paper.  
Up to 25 sheets of  
greeting card stock,  
postcards, or photo cards  
• If the cards came with instructions, you read them  
carefully.  
• The print side is facing you.  
• The cards are loaded vertically against the right  
side of the paper support.  
You do not force the cards into the All-In-One.  
You squeeze and slide the paper guide to the left  
side of the cards.  
29  
           
Load  
Make sure  
Up to 20 transparencies  
• The rough sides of the transparencies are facing  
you.  
• The paper guide rests against the edge of the  
transparencies.  
Note: Since transparencies require more drying  
time, we recommend that you remove each  
transparency as it exits, and allow it to dry to avoid  
ink smudging.  
Up to 100 sheets of  
coated or premium paper  
• If the paper came with instructions, you read them  
carefully.  
You load the paper vertically against the right side  
of the paper support.  
• If there is a watermark on the paper, you place  
the mark facing away from you.  
You do not force the paper into the All-In-One.  
You squeeze and slide the paper guide to the left  
side of the paper.  
30  
     
Load  
Make sure  
Up to 10 envelopes  
• The print side is facing you.  
• The envelopes are loaded vertically against the  
right side of the paper support.  
• The stamp location is in the upper left corner.  
• The paper guide rests against the edge of the  
envelopes.  
Note: Do not load envelopes with:  
• Holes, perforations, or deep embossing  
• Metal clasps, string ties, or metal folding bars  
• Exposed flap adhesive  
31  
   
Placing documents on the scanner glass  
1 Open the top cover of the All-In-One.  
2 Place the item you want to scan or copy face down on the glass.  
Make sure the longer edge of the document is parallel to the front of  
the All-In-One.  
Note: Make sure the corner of the document fits securely in  
the front right corner of the scanner glass.  
3 Close the top cover.  
32  
       
Printing  
Printing a document  
1 Load paper. For more information, see “Loading paper into the  
paper support” on page 27.  
2 With the document open, click File Æ Print.  
If you want to change print settings, see “Changing print  
settings” on page 33.  
3 Click Properties, Preferences, Options, or Setup, and select the  
“I Want To” menu to select a print wizard for a project such as  
printing an envelope or a banner.  
4 From the Wizard, click OK.  
5 From Print Properties, click OK.  
6 From the Print dialog, click Print.  
Changing print settings  
1 With the document open, click File Æ Print.  
2 Click Properties, Preferences, Options, or Setup to customize  
print settings.  
33  
           
The Print Properties dialog appears.  
3 Click one of the tabs to change the print settings.  
Note: For detailed descriptions of the Print Properties tabs,  
see “Print Properties tabs” on page 24.  
4 After making the changes in Print Properties, click OK at the bottom  
of the screen to return to the Print dialog.  
5 Click OK or Print to complete the task.  
Printing photos  
1 Load photo paper with the print side facing you. For more  
information, see “Loading specialty media” on page 28.  
2 With the photo open, click File Æ Print.  
3 Click Properties, Preferences, Options, or Setup to customize  
print settings.  
The Print Properties dialog appears.  
Note: If you are using the Lexmark Photo Editor, select View  
All Printer Settings to view Print Properties.  
4 From the Quality/Copies tab, select Photo.  
5 From the Paper Type area, choose a paper type from the drop-down  
menu.  
Note: Photo/glossy or coated paper is recommended for  
printing photos.  
6 From the Paper Setup tab, select the paper size and orientation of  
the photo.  
7 From the Print Layout tab, select the layout of the photo.  
8 When you are finished customizing the photo, click OK.  
9 Click OK or Print to complete the task.  
34  
     
Printing borderless photos  
1 Load photo paper with the print side facing you. For more  
information, see “Loading specialty media” on page 28.  
2 Open the All-In-One Center. For more information, see “Using the  
Lexmark All-In-One Center” on page 15.  
3 Click the Saved Images tab.  
4 From the Creative Tasks section, select Print an album page with  
various photo sizes.  
5 Click Change the category of layouts listed above.  
6 From the Selected Layouts box, select Only Borderless.  
7 Click OK.  
8 Select a paper size for the photos.  
9 From the Page Layout, select a page layout.  
10 Drag the photos onto the page.  
11 Click Printer Settings.  
12 Select the paper size and paper type.  
13 From the “Quality” drop-down menu, select Photo, and click OK.  
35  
     
14 Click Print Now.  
Printing other projects  
The “I Want To” menu provides wizards for creating projects. You can print  
a photo, print on an envelope, print a banner, make a poster, create a  
booklet, or print a greeting card.  
1 With the document open, click File Æ Print.  
2 Click Properties, Preferences, Options, or Setup to customize  
print settings.  
The Print Properties dialog appears along with the “I Want To”  
menu.  
3 Select one of the available projects, or click See more printing  
ideas.  
4 Follow the instructions on the computer screen to complete the  
project.  
36  
                 
Scanning  
Scanning an item  
1 Open the top cover of the All-In-One.  
2 Place the item you want to scan on the scanner glass. For more  
information, see “Placing documents on the scanner glass” on  
page 32.  
3 Close the top cover.  
4 Press the  
button on the All-In-One control panel.  
The All-In-One Center appears on the computer screen with a  
preview of the item on the scanner glass.  
5 From the “Send scanned image to:” drop-down menu, select a  
program.  
6 Adjust the dotted lines to fit around the portion of the image you  
want to scan.  
37  
       
“Customizing a scan job” on page 38.  
8 Click Scan Now to complete the scan.  
Customizing a scan job  
1 Open the All-In-One Center. For more information, see “Using the  
Lexmark All-In-One Center” on page 15.  
2 From the Scanning & Copying tab, click See More Scan Settings.  
3 From the What is being scanned? area, select an option.  
4 From the “Select Scan Quality” drop-down menu, select an option.  
5 Click Display Advanced Scan Settings to change advanced  
options.  
6 Click the tabs to make changes as needed. For a description of the  
tabs, see “Advanced Scan Settings” on page 39.  
7 When you are finished customizing the scan settings, click OK to  
save.  
8 To scan, click Scan Now.  
38  
 
Advanced Scan Settings  
Click this tab  
To  
Scan  
• Choose the color depth and scan resolution.  
• Choose to scan using pure optical resolution.  
• Choose whether to auto-crop more or less of the  
scanned image.  
• Select the area to be scanned.  
• Choose to convert the scanned item to text for  
editing.  
• Choose to scan multiple images before output.  
• Update the list of programs to send scans.  
• Update the default fax driver.  
Image Enhancements  
Image Patterns  
• Straighten images after scan (deskew).  
• Choose whether to sharpen or blur the images.  
• Adjust the brightness of the image.  
• Adjust the color correction curve (gamma) of the  
image.  
• Smooth the conversion of a gray image to a black  
and white dot pattern (dither).  
• Remove image patterns from magazines or  
newspapers (descreen).  
• Select whether to process with Best quality or Best  
speed.  
• Reduce more or less of the background noise on  
the color document.  
Note: For more information, click Help at the bottom of the  
screen.  
39  
 
Previewing items before scanning  
From the computer  
From the control panel  
1 Place the item on the scanner  
glass. For more information, see  
“Placing documents on the  
1 Place the item on the scanner  
glass. For more information, see  
“Placing documents on the  
scanner glass” on page 32.  
scanner glass” on page 32.  
2 Open the All-In-One Center. For  
more information, see “Using the  
Lexmark All-In-One Center” on  
page 15.  
2 Press the  
button.  
On the computer screen, the  
All-In-One Center appears with a  
preview of the item.  
The All-In-One Center appears.  
3 Adjust the dotted lines to fit  
around the portion of the image  
you want to scan.  
3 Make sure the Scanning &  
Copying tab is selected.  
4 From the Scan section, click  
Preview Now.  
5 Adjust the dotted lines to fit  
around the portion of the image  
you want to scan.  
Finishing the scan  
Note: If the program you want to use is not listed, select  
Search for more... in the drop-down box. On the screen  
that follows, click Add to locate and add the program to  
the list.  
2 Change any settings as needed. For more information, see  
“Customizing a scan job” on page 38.  
3 When you are finished customizing the image, click Scan Now.  
When the document has finished processing, it will open the  
program to which you chose to send the image.  
40  
E-mailing a scanned image or document  
1 Open the Lexmark Imaging Studio. For more information, see  
“Using the Lexmark Imaging Studio” on page 12.  
2 Click the Share Photos button.  
3 Select Scan and e-mail a photo.  
4 Follow the instructions on the computer screen to prepare the item  
for e-mailing.  
5 Click Next.  
6 Write a note to accompany the attached item, and then send it.  
E-mailing a saved image or document  
1 Open the Lexmark Imaging Studio. For more information, see  
“Using the Lexmark Imaging Studio” on page 12.  
2 Click the Share Photos button.  
3 Select Find and e-mail a saved photo.  
4 Click Show Folders to browse to the folder where the saved  
images are stored.  
5 Click Hide Folders to close the folder window.  
6 Select the photo(s) you want to send.  
7 Follow the instructions on the computer screen to prepare the item  
for e-mailing.  
8 Click Attach Now.  
9 Write a note to accompany the attached item, and then send it.  
41  
       
(OCR)  
1 Place the image face down on the scanner glass. For more  
information, see “Placing documents on the scanner glass” on  
page 32.  
2 Open the Lexmark Imaging Studio. For more information, see  
“Using the Lexmark Imaging Studio” on page 12.  
3 Click the Scan and Edit Text (OCR) button.  
The Edit text in a document feature appears. You can preview the  
image if you want.  
4 From the “Select your text editor” drop-down menu, select a  
word-processing or text-editing program.  
5 If you have more than one page, click Yes, prompt me for each  
page.  
6 Click Send Now.  
The text-editing program appears, and the scanned text appears on  
the computer screen.  
42  
     
Copying  
Making a copy  
1 Open the top cover of the All-In-One.  
2 Place the item you want to copy on the scanner glass. For more  
information, see “Placing documents on the scanner glass” on  
page 32.  
3 Close the top cover.  
4 Change copy settings as needed. For more information, see  
“Changing copy settings” on page 44.  
5 Press the  
button.  
43  
       
Changing copy settings  
1 Open the Lexmark Imaging Studio. For more information, see  
“Using the Lexmark Imaging Studio” on page 12.  
2 Click the Copy button.  
3 Select a copy quantity and color.  
4 Click See More Copy Settings to:  
Choose a copy quality.  
Select the Blank Paper size.  
Select the original document size.  
Lighten or darken the document.  
5 Click Display Advanced Copy Settings to change options such as  
paper size or quality. For more information, see “Advanced Copy  
Settings” on page 45.  
6 When you are finished customizing the copy settings, click OK.  
7 On the main page, click Copy Now.  
44  
   
Advanced Copy Settings  
Click this tab  
To  
Print  
• Select the paper size.  
• Select the paper type.  
• Select borderless printing options.  
• Select the print quality.  
Scan  
• Select the color depth.  
• Select the scan resolution.  
• Choose to scan using pure optical resolution.  
• Select whether to auto-crop the scanned image.  
• Select an exact size to be scanned.  
Image  
Enhancements  
• Select whether to deskew the image.  
• Select whether to sharpen blurry edges.  
• Adjust the brightness of the image.  
• Adjust the color correction curve (gamma) of the  
image.  
Image Patterns  
• Smooth the conversion of a gray image to a black and  
white dot pattern (dither).  
– Select whether to process for Best quality or Best  
speed.  
– Select whether you are scanning a newspaper,  
magazine, or lithograph.  
– Control the darkness of the edges of the text.  
• Remove wavy patterns from magazines or newspapers  
(descreen).  
• Reduce more or less of the background noise  
(scratches) on the color document.  
Copying photos  
1 Place the photo face down on the scanner glass. For more  
information, see “Placing documents on the scanner glass” on  
page 32.  
2 Load photo paper with the print side facing you. For more  
information, see “Loading specialty media” on page 28.  
45  
     
3 Open the Lexmark All-In-One Center. For more information, see  
“Using the Lexmark All-In-One Center” on page 15.  
4 From the Scanning & Copying tab, click Preview Now.  
5 Adjust the dotted lines to fit around the part of the image you want  
to print.  
6 From the Copy area, select Photo.  
7 Select a copy quantity and color.  
8 To further customize the photo, click See More Copy Settings.  
9 When you are finished customizing the settings, click Copy Now.  
Copying 4x6 photos  
1 Place the 4x6 photo face down on the scanner glass. For more  
information, see “Placing documents on the scanner glass” on  
page 32.  
2 Load photo paper with the print side facing you. For more  
information, see “Loading specialty media” on page 28.  
3 Press and hold the  
button for three seconds.  
The All-In-One prints a 4x6 copy of your photo.  
46  
   
Faxing  
Sending a fax  
1 Place the document face down on the scanner glass. For more  
information, see “Placing documents on the scanner glass” on  
page 32.  
1 Open the Lexmark Imaging Studio. For more information, see  
“Using the Lexmark Imaging Studio” on page 12.  
2 Click the Fax button.  
The Fax dialog appears.  
3 Click Scan and send a fax.  
The Lexmark All-In-One Center appears on the Scanning &  
Copying tab.  
4 If you want to see a preview, click Preview Now in the upper right  
corner of the Lexmark All-In-One Center.  
An image of the scanned item appears in the preview section.  
47  
         
Note: This is only a quick preview. You scan the image in a  
later step.  
5 Click Next.  
6 Follow the instructions on the computer screen to complete the  
task.  
Receiving a fax  
To set up your computer to receive a fax:  
1 Open the Lexmark Imaging Studio. For more information, see  
“Using the Lexmark Imaging Studio” on page 12.  
2 Click the Fax button.  
The Fax dialog appears.  
3 Click Receive a fax or view settings/history to open the fax  
software.  
Note: Faxes can be received only when the fax software is  
open. When a fax is received, you can double-click the  
fax in the status window to view it.  
4 Click the printer icon to print the fax.  
48  
     
Networking the All-In-One  
Overview  
A network is a group of computers or computer systems linked together for  
the purpose of sharing resources, such as printers, files, or an Internet  
connection.  
The All-In-One is network-capable and can be networked in one of two  
ways:  
Using the peer-to-peer method  
Using the point-and-print method  
Note: The All-In-One cannot scan across a network.  
Peer-to-peer  
Requirements:  
Requirements:  
You must install the driver software  
on all computers that will use the  
All-In-One.  
The host computer must be on any  
time the client wants to print.  
• The host computer must be on any  
time the client wants to print.  
See “Setting up a network printer with  
the peer-to-peer method” on page 50.  
See “Setting up a network printer with  
the point-and-print method” on  
page 51.  
49  
     
Setting up a network printer with the peer-to-peer  
method  
With this method, the printer driver is fully installed on each client  
computer. Network clients retain control of driver modifications. The client  
computer handles the print job processing.  
1 Follow the instructions on the Lexmark 2300 Series Setup sheet to  
install the hardware and software on the host computer.  
2 From the host computer, Click Start Æ Settings Æ Control Panel.  
3 Select Network and Dial-up Connections.  
4 Select the network connection.  
5 Click Properties.  
6 Make sure a check mark appears next to File and Printer Sharing  
for Microsoft Networks.  
If no check mark appears, click the box next to File and Printer  
Sharing for Microsoft Networks.  
7 Click OK.  
8 From the client computer, insert the All-In-One software CD.  
9 Follow the instructions on the client computer screen.  
10 Select USB cable when asked how the All-In-One is connected to  
the computer.  
11 Select Peer to Peer when asked how the All-In-One is connected to  
the network.  
12 Repeat steps 8 through 11 for each of the client computers.  
50  
   
Setting up a network printer with the  
point-and-print method  
With this method, the printer driver is partially installed on each of the client  
computers networked to the host computer. The host computer controls  
driver changes and handles print job processing.  
1 Follow the instructions on the Lexmark 2300 Series Setup sheet to  
install hardware and software on the host computer.  
2 From the host computer, click Start Æ Settings Æ Printers or  
Printers and Faxes.  
3 Right-click the Lexmark 2300 Series icon.  
4 Click Sharing.  
5 Click Shared As, and then type a distinctive name for the  
All-In-One.  
6 Click OK.  
7 From the client computer, double-click Network Neighborhood,  
My Network Places, or My Network.  
8 Find the host name of the server, and look for the shared name you  
assigned to the All-In-One.  
9 Right-click the All-In-One icon, and then select Open, Install, or  
Connect.  
51  
   
Maintaining the All-In-One  
Replacing the print cartridge  
Your All-In-One uses the following cartridge:  
Print cartridge part number  
• 1  
• 2  
Removing a used cartridge  
Note: Make sure the All-In-One is on.  
1 Lift the scanner unit.  
2 Snap the scanner support into position to hold up the scanner unit.  
The print cartridge carrier moves and stops at the loading position  
unless the All-In-One is busy.  
52  
                       
3 Press down on the cartridge lever to raise the cartridge lid.  
4 Remove the old cartridge, and dispose of it. For more information,  
see “Recycling Lexmark products” on page 60.  
53  
Installing the print cartridge  
1 If you are installing a new print cartridge, remove the sticker and  
transparent tape from the back and bottom of the cartridge.  
1
2
Warning: Do not touch the gold contact area on the cartridges.  
2 Unless it is already open, press down on the cartridge lever to raise  
the cartridge lid.  
3 Insert the cartridge in the carrier.  
54  
         
4 Snap the lid closed.  
5 While lifting the scanner unit, press the scanner support back until it  
slides into the slot, and close the scanner unit.  
Note: The scanner unit must be closed to start a new print,  
scan, or copy job.  
55  
Aligning the print cartridge  
Following cartridge installation, you should align your cartridge. However,  
you may also need to align the cartridge when:  
Characters are not properly formed or are not aligned at the left  
margin.  
Lines that should be vertical and straight are printed as wavy.  
To align the cartridge using a computer:  
1 Load plain paper. For more information, see “Loading paper into the  
paper support” on page 27.  
2 Open the Lexmark Solution Center. For more information, see  
3 From the Maintenance tab, click Align to fix blurry edges.  
4 Follow the instructions on the computer screen.  
To align the cartridge from the control panel:  
1 Load plain paper. For more information, see “Loading paper into the  
paper support” on page 27.  
2 Press and hold the  
button for three seconds.  
An alignment page prints.  
3 Place the alignment page onto the scanner glass. For more  
information, see “Placing documents on the scanner glass” on  
page 32.  
4 Press the  
button.  
Once scanning is complete, the cartridge has been aligned for  
optimal print quality. Alignment must be complete before continuing  
with any print jobs.  
56  
       
Improving print quality  
If you are not satisfied with the print quality of the document:  
Use paper that is a heavier weight, is bright white, or is coated.  
Select a higher print quality:  
1 With a document open, click File Æ Print.  
2 From the Print dialog, click Properties, Preferences, or  
Options.  
3 From the Quality/Speed area, select a higher quality setting.  
4 Print the document again.  
If the document still does not have the print quality you want, align the print  
cartridge, and print the document again. For more information, see  
“Aligning the print cartridge” on page 56.  
If print quality has not improved, continue with “Cleaning the print cartridge  
nozzles”.  
Cleaning the print cartridge nozzles  
1 Load paper. For more information, see “Loading paper into the  
paper support” on page 27.  
2 Click Start Æ Programs Æ Lexmark 2300 Series Æ Lexmark  
Solution Center.  
3 From the Maintenance tab, click Clean to fix horizontal streaks.  
4 Click Print.  
A page prints, forcing ink through the clogged nozzles to clean  
them.  
5 Print the document again to verify that the print quality has  
improved.  
If you are not satisfied with the print quality, continue with “Wiping  
the print cartridge nozzles and contacts” on page 58.  
57  
               
Wiping the print cartridge nozzles and contacts  
1 Remove the print cartridge. For more information, see “Removing a  
used cartridge” on page 52.  
2 Dampen a clean, lint-free cloth with water.  
3 Gently hold the cloth against the nozzles for about three seconds,  
and then wipe in the direction shown.  
4 Using another clean section of the cloth, gently hold the cloth  
against the contacts for about three seconds, and then wipe in the  
direction shown.  
1
5 With another clean section of the cloth, repeat steps 3 through 4.  
6 Let the nozzles and contacts dry completely.  
7 Reinsert the print cartridge. For more information, see “Installing  
the print cartridge” on page 54.  
8 Print the document again.  
58  
         
If the print quality does not improve, repeat “Wiping the print  
cartridge nozzles and contacts” up to two more times.  
If print quality is still not satisfactory, replace the print cartridge. For  
more information, see “Ordering supplies” on page 60.  
Preserving the print cartridge  
To ensure the longest life from the print cartridge and optimum  
performance from the All-In-One:  
Keep a new print cartridge in its packaging until you are ready to  
install it.  
Do not remove the print cartridge from the All-In-One except to  
replace, clean, or store it in an airtight container.  
Lexmark’s All-In-One warranty does not cover repair of failures or damage  
caused by a refilled cartridge. Lexmark does not recommend the use of  
refilled cartridges. Refilling cartridges can affect print quality and cause  
damage to the All-In-One. For best results, use Lexmark supplies.  
Cleaning the scanner glass  
1 Dampen a clean, lint-free cloth with water.  
2 Gently wipe the scanner glass.  
Note: Make sure all ink or corrective fluid on a document is dry  
before placing the document on the scanner glass.  
59  
           
Ordering supplies  
To order All-In-One supplies or to locate a dealer near you, visit the  
Lexmark Web site at www.lexmark.com.  
The Lexmark 2300 Series All-In-One is designed to print using these parts:  
Print cartridge part number  
USB cable part number  
• 1  
• 2  
12A2405  
Lexmark offers premium photo paper, optimized for Lexmark inkjet printers  
and inks:  
Lexmark photo paper types and sizes  
• Photo paper (glossy) 4 x 6  
• Photo paper (glossy) 8 1/2 x 11  
• Photo paper (glossy) A4  
• Premium photo paper (high gloss) 4 x 6  
• Premium photo paper (high gloss) 8 1/2 x 11  
• Premium photo paper (high gloss) A4  
• Premium photo paper (high gloss) L  
Recycling Lexmark products  
To return Lexmark products to Lexmark for recycling:  
1 Visit our Web site:  
2 Follow the instructions on the screen.  
60  
                       
Should the All-In-One have a problem, this section helps you find the  
type of problem you are having. Turn to the page listed, and use the table  
to find solutions to specific symptoms.  
“Setup troubleshooting” on page 62  
“Jams and misfeeds troubleshooting” on page 65  
“Print troubleshooting” on page 66  
“Scan and copy troubleshooting” on page 69  
“Error messages troubleshooting” on page 71  
61  
   
Setup troubleshooting  
Symptom  
Solution  
The Power light is 1 Disconnect the power supply cord from the wall outlet,  
not lit  
and then from the All-In-One.  
2 Plug the cord all the way into the power supply on the  
All-In-One.  
3 Plug the cord into an electrical outlet that other electrical  
devices have been using.  
4 If the  
button light is not on, press the  
button.  
Software will not  
install  
If the software does not launch automatically when you  
insert the CD:  
1 Close all open software applications.  
2 Temporarily disable any anti-virus programs.  
3 Double-click the My Computer icon.  
For Windows XP, click Start to access the My Computer  
icon.  
4 Double-click the CD–ROM drive icon.  
5 If necessary, double-click setup.exe.  
6 Follow the instructions on the computer screen to install  
the software.  
Note: After installing the software, be sure to re-enable your  
anti-virus software.  
The following operating systems are supported:  
• Windows 98/Me  
• Windows 2000  
• Windows XP  
1 Remove the software CD.  
2 Turn off the computer.  
3 Restart the computer.  
4 When the desktop appears, reinsert the software CD.  
5 Follow the instructions on the computer screen.  
62  
           
Symptom  
Solution  
Software will not  
install  
1 Check the USB cable for any obvious damage.  
2 Firmly plug the rectangular end of the USB cable into the  
USB port of the computer. The USB port is marked with  
the USB symbol.  
3 Firmly plug the square end of the USB cable into the  
back of the All-In-One.  
If the All-In-One is connected to the computer through  
another device:  
1 Disconnect the USB cable from any other device such as  
a USB hub or switch box.  
2 Directly connect the cable to the All-In-One and the  
computer.  
Page will not print Make sure the All-In-One is set as the default printer and is  
not on hold or paused. For more information, see “Checking  
the All-In-One status” on page 68.  
Make sure the tape has been removed from the print  
cartridge and that the print cartridge has been installed  
properly.  
For more information, see “Replacing the print cartridge” on  
page 52.  
63  
 
Removing and reinstalling the software  
If the All-In-One software is not functioning properly or a communications  
error message appears, you may need to remove and then reinstall the  
All-In-One software.  
Note: Before reinstalling, shut down and restart the computer.  
If the problems persist, follow these steps:  
1 From the desktop, click Start Æ Programs Æ  
Lexmark 2300 Series Æ Uninstall.  
2 Follow the instructions on the computer screen to remove the  
All-In-One software.  
3 Restart the computer.  
4 Click Cancel on any Add New Hardware screens.  
5 Eject and reinsert the software CD.  
If the All-In-One software installation screen does not appear:  
a From the desktop, double-click My Computer.  
For Windows XP, click Start to access the My Computer icon.  
b Double-click the CD-ROM drive icon. If necessary, double-click  
setup.exe.  
c When the All-In-One software installation screen appears, click  
Install or Install Now.  
d Follow the instructions on the computer screen to complete the  
installation.  
64  
       
Jams and misfeeds troubleshooting  
To prevent jams and misfeeds:  
Place the All-In-One on a flat, level surface.  
Use paper recommended for an inkjet All-In-One.  
Do not force the paper into the All-In-One.  
Symptom  
Solution  
Paper jam in the paper  
support  
1 Firmly grasp the paper, and gently pull it out.  
2 Press the button to reset the All-In-One.  
Paper jam inside the  
All-In-One  
1 Lift the scanner unit.  
2 Snap the scanner support into position to hold up  
the scanner unit.  
3 Firmly grasp the paper, and gently pull it out.  
4 While lifting the scanner unit, press the scanner  
support back until it slides into the slot, and close  
the scanner unit.  
5 Press the  
button to reset the All-In-One.  
Paper or specialty media: Load a smaller amount of paper into the All-In-One.  
• misfeeds or skews  
• multiple sheets feed or  
stick together  
See “Loading paper into the paper support” on  
page 27 for information about:  
• Maximum loading amounts for each paper type  
• Paper exit tray capacity  
• Specific loading instructions for supported  
paper and specialty media  
Load paper with the print side facing you.  
Remove each page as it exits the All-In-One, and let it  
dry completely before stacking.  
Use only new, unwrinkled paper.  
65  
     
Print troubleshooting  
Symptom  
Solution  
Poor text and graphic  
quality, including:  
If you are using the scan or copy features, see “Scan  
and copy troubleshooting” on page 69.  
• Blank page  
• Incorrect colors  
• Missing characters  
• Faded print  
• Dark print  
• Skewed lines  
• Smudges  
Check the ink levels, and install a new print cartridge  
if necessary.  
See “Improving print quality” on page 57.  
To avoid ink smudging when you are using the  
following types of media, remove each sheet as it  
exits and allow it to dry before stacking:  
• Streaks  
• Unexpected  
characters  
• White lines in print  
• Document with graphics or images  
• Photo paper  
• Coated or glossy paper  
Transparencies  
• Iron-on transfers  
Note: Transparencies may take up to 15 minutes to  
dry.  
Use high quality paper or specialty media. For photo  
printing, we recommend Lexmark photo paper.  
Use only new, unwrinkled paper.  
Poor text and graphic  
quality at the edges of  
the page  
Unless you are using the borderless feature, use  
these minimum print margin settings:  
• Left and right margins:  
– 6.35 mm (0.25 inches) for all paper except A4  
– 3.175 mm (0.125 inches) for A4 size paper  
Top margin: 1.7 mm (0.067 inches)  
• Bottom margin: 19 mm (0.75 inches)  
66  
   
Symptom  
Solution  
Poor quality at the edges Select the Borderless print feature.  
of the page  
1 From the software application, Click File Æ  
Print Æ Properties, Preferences, Options, or  
Setup.  
2 Click Print Layout.  
3 Click Borderless.  
Make sure that the paper size being used matches  
the printer setting.  
1 From the software application, click File Æ  
Print Æ Properties, Preferences, Options, or  
Setup.  
2 Click Paper Setup.  
3 Check the paper size.  
All-In-One does not print See “Page will not print” on page 63.  
or respond  
Uninstall the All-In-One software, and reinstall it. See  
“Removing and reinstalling the software” on page 64.  
See “Checking the All-In-One status” on page 68.  
1 Turn the printer off by pressing the  
button.  
2 Disconnect the power supply cord from the  
electrical outlet.  
3 Gently remove the power supply from the printer.  
4 Reconnect the power supply to the printer.  
5 Plug the power supply cord back into the electrical  
outlet.  
6 Press the  
button to turn the printer back on.  
Restart the computer.  
Print speed is slow  
Close all applications not in use.  
Try minimizing the number and size of graphics and  
images in the document.  
Consider purchasing more Random Access Memory  
(RAM) for the computer.  
67  
   
Checking the All-In-One status  
Check the All-In-One status to make sure a document is not being held or  
paused and that the All-In-One is set as the default printer. To check the  
status:  
1 Click Start Æ Settings Æ Printers and Faxes or Printers.  
or  
Click Start Æ Control Panel Æ Printers and Other Hardware Æ  
Printers and Faxes.  
2 Double-click the Lexmark 2300 Series icon.  
3 Click Printer, and make sure no check mark appears next to Pause  
Printing.  
4 Make sure a check mark does appear next to Set As Default.  
68  
 
Scan and copy troubleshooting  
Symptom  
Solution  
Scanner or copier does  
not respond  
If the  
not lit” on page 62.  
button light is not on, see “The Power light is  
Make sure the computer is on.  
1 Check the USB cable for any obvious damage.  
2 Firmly plug the rectangular end of the USB cable  
into the USB port of the computer. The USB port is  
marked with the USB symbol.  
3 Firmly plug the square end of the USB cable into  
the back of the All-In-One.  
Make sure the All-In-One is set as the default printer  
and is not on hold or paused. For more information,  
see “Checking the All-In-One status” on page 68.  
See “Scanning takes too long or freezes the  
computer” on page 70.  
If none of the previous options fix the problem,  
uninstall the All-In-One software and reinstall it. For  
more information, see “Removing and reinstalling the  
software” on page 64.  
Scanner unit does not  
close  
1 Lift the scanner unit.  
2 Remove any obstruction keeping the scanner unit  
open.  
3 While lifting the scanner unit, press the scanner  
support back until it slides into the slot, and close  
the scanner unit.  
69  
       
Symptom  
Solution  
Scanning takes too long  
or freezes the computer  
Close all programs not being used.  
To change the scanning resolution to a lower value:  
1 Click Start Æ Programs Æ  
Lexmark 2300 Series Æ All-In-One Center.  
2 From the Scan area, click See More Scan  
Settings.  
3 Click Display Advanced Scan Settings.  
4 From the Scan Resolution area, select a lower  
number.  
Poor quality from scan or Be sure the document is placed face down on the  
copy feature including:  
scanner glass.  
• Blank page  
• Checkerboard  
pattern  
• Distorted graphics  
or pictures  
• Missing characters  
• Faded print  
• Dark print  
• Skewed lines  
• Smudges  
See “Changing copy settings” on page 44.  
Gently wipe the scanner glass with a damp, clean,  
lint-free cloth.  
Try using another version of the document or image.  
See “Aligning the print cartridge” on page 56.  
See “Improving print quality” on page 57.  
Replace the print cartridge with a new cartridge. For  
more information, see “Replacing the print cartridge”  
on page 52.  
• Streaks  
• Unexpected  
characters  
• White lines in print  
70  
   
Error messages troubleshooting  
Error Message  
Solution  
Ink Low  
Check the ink cartridge level, and install a new cartridge if  
necessary.  
To check the ink cartridge level, open the Lexmark Solution  
Center. See “Using the Lexmark Solution Center” on  
page 25.  
To install a new cartridge, see “Replacing the print  
cartridge” on page 52.  
15% full, and 10% full.  
Paper Jam  
Paper Out  
See “Jams and misfeeds troubleshooting” on page 65.  
Load more paper into the All-In-One. For more information,  
see “Loading paper into the paper support” on page 27.  
Power light blinks  
twice  
1 Open the scanner unit.  
2 Remove the print cartridge. For more information, see  
“Removing a used cartridge” on page 52.  
3 Close the scanner unit.  
4 If the blinking stops, reinstall the print cartridge.  
If the blinking continues, replace the print cartridge with a  
new one.  
For more information, see “Installing the print cartridge”  
on page 54.  
71  
         
Notices  
Electronic emission notices  
Federal Communications Commission (FCC) compliance information statement  
The Lexmark 2300 Series All-In-One (4420-001) has been tested and found to comply with the  
limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject  
to the following two conditions: (1) this device may not cause harmful interference, and (2) this  
device must accept any interference received, including interference that may cause undesired  
operation.  
The FCC Class B limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in accordance with the instructions, may cause  
harmful interference to radio communications. However, there is no guarantee that interference  
will not occur in a particular installation. If this equipment does cause harmful interference to  
radio or television reception, which can be determined by turning the equipment off and on, the  
user is encouraged to try to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
Consult your point of purchase or service representative for additional suggestions.  
The manufacturer is not responsible for any radio or television interference caused by using  
other than recommended cables or by unauthorized changes or modifications to this  
equipment. Unauthorized changes or modifications could void the user's authority to operate  
this equipment.  
Note:To assure compliance with FCC regulations on electromagnetic interference for a  
Class B computing device, use a properly shielded and grounded cable such as Lexmark  
part number 12A2405 for USB attach. Use of a substitute cable not properly shielded and  
grounded may result in a violation of FCC regulations.  
Any questions regarding this compliance information statement should be directed to:  
Director of Lexmark Technology & Services  
Lexmark International, Inc.  
740 West New Circle Road  
Lexington, KY 40550  
(859) 232-3000  
Industry Canada compliance statement  
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing  
Equipment Regulations.  
Avis de conformité aux normes de l’industrie du Canada  
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le  
matériel brouilleur du Canada.  
European Community (EC) directives conformity  
This product is in conformity with the protection requirements of EC Council directives 89/336/  
EEC and 73/23/EEC on the approximation and harmonization of the laws of the Member  
States relating to electromagnetic compatibility and safety of electrical equipment designed for  
use within certain voltage limits.  
72  
   
A declaration of conformity with the requirements of the directives has been signed by the  
Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France.  
This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.  
Japanese VCCI notice  
If this symbol appears on your product, the accompanying statement is applicable.  
Korean MIC statement  
If this symbol appears on your product, the accompanying statement is applicable.  
This equipment has undergone EMC registration as a household product. It can be used in any  
area, including a residential area.  
Noise emission levels  
The following measurements were made in accordance with ISO 7779 and reported in  
conformance with ISO 9296.  
1-meter average sound pressure, dBA  
Printing  
Idling  
50 or less  
0
ENERGY STAR  
The EPA ENERGY STAR Office Equipment program is a partnership effort with office  
equipment manufacturers to promote the introduction of energy-efficient products and to  
reduce air pollution caused by power generation.  
Companies participating in this program introduce products that power down when they are not  
being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be  
a participant in this program.  
As an ENERGY STAR Partner, Lexmark International, Inc. has determined that this product  
meets the ENERGY STAR guidelines for energy efficiency.  
73  
Printer energy consumption  
The following table documents the energy power consumption characteristics of the printer.  
Mode  
Description  
Power consumption  
Printing  
Product is generating hard copy  
output from electronic inputs  
12 W  
Copying  
Product is generating hard copy  
output from hard copy originals  
10 W  
Scanning  
Product is scanning hard copy  
documents  
6.6 W  
Ready  
Off  
Product is waiting for a print job  
5 W  
All-In-One is plugged into a wall  
outlet, but switch is turned off  
4.8 W  
The power consumption levels listed in the previous table represent time-averaged  
measurements. Instantaneous power draws may be substantially higher than the average.  
Power Saver  
As part of the ENERGY STAR program, this printer is designed with an energy saving mode  
called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode. The Power  
Saver Mode saves energy by lowering power consumption during periods of inactivity. The  
period of time between the last operation and entering Power Saver is called the Power Saver  
Timeout. For this product, the Power Saver Mode is entered after 0 minutes. The Power Saver  
Timeout cannot be modified by the user.  
Off modes  
This printer has an off mode which still consumes a small amount of power. To completely stop  
printer power consumption, disconnect the power supply from the wall outlet.  
Total energy usage  
It is sometimes helpful to calculate the total printer energy usage. Since power consumption  
claims are provided in power units of Watts, the power consumption should be multiplied by the  
time the printer spends in each mode in order to calculate energy usage. The total printer  
energy usage is the sum of each mode's energy usage.  
Waste from Electrical and Electronic Equipment (WEEE) directive  
The WEEE logo signifies specific recycling programs and procedures for electronic products  
in countries of the European Union. We encourage the recycling of our products. If you have  
further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for  
your local sales office phone number.  
74  
Index  
copying  
greeting cards 29  
A
Advanced tab 26  
All-In-One Center 15  
All-In-One Center tabs  
Saved Images 17  
Scanning &  
document 43  
Creative Tasks  
section 16, 17  
customizing  
H
How To tab 26  
Copying 16  
I Want To menu 23  
All-In-One parts 9  
All-In-One software 12  
print settings 33  
B
software 64  
banner paper 29  
borderless printing 35  
e-mailing  
C
image 41  
cartridge  
jams and misfeeds 65  
aligning 56  
emission statement 72  
cleaning 57  
installing 54  
ordering 60  
preserving 59  
removing 52  
replacing 52  
changing print  
settings 33  
Studio 13  
Lexmark Photo Editor 20  
Lexmark products  
ordering 60  
Paper Jam 71  
cleaning  
print cartridge  
nozzles 57  
scanner glass 59  
coated paper 30  
Contact Information  
tab 26  
control panel  
menus 11  
using 11  
Copy section 16  
receiving 48  
sending 47  
FCC statement 72  
finding more  
information 7  
Lexmark Solution Center  
(LSC) 25  
Lexmark Solution Center  
tabs  
Advanced 26  
Contact  
Information 26  
How To 26  
Maintenance 26  
G
glossy paper 28  
75  
 
Printer Status 26  
Troubleshooting 26  
Lexmark Web site 60  
loading  
documents 33  
4 x 6 cards 29  
banner paper 29  
documents on scanner  
glass 32  
printing a banner 36  
card 36  
paper, loading 27  
photo cards 29  
Photo Editor  
envelopes 31  
glossy paper 28  
greeting cards 29  
photo cards 29  
photo paper 28  
plain paper 28  
transparencies 30  
low ink 71  
task menus 21  
Photo Prints section 17  
scanner glass 32  
envelope 36  
to e-mail 41  
M
Maintain/Troubleshoot  
page links 18  
blinks twice 71  
maintaining the  
All-In-One 52  
Maintenance tab 26  
power supply cord 8  
preserving print  
print cartridge  
software 64  
N
networking 49  
peer-to-peer  
aligning 56  
cleaning 57  
installing 54  
preserving 59  
method 50  
point-and-print  
method 51  
S
nozzles, print cartridge  
cleaning 57  
scan troubleshooting 69  
scanner glass  
wiping 58  
Print Properties  
I Want To menu 23  
using 22  
Print Properties tabs 24  
print settings  
O
cleaning 59  
placing documents  
on 32  
OCR  
editing document  
text 42  
scanner unit 10  
scanning 37  
sending a fax 47  
setup troubleshooting 61  
software  
changing 33  
Open with section 17  
ordering supplies 60  
out of paper 71  
customizing 33  
print troubleshooting 66  
Printer Status tab 26  
printing  
Lexmark All-In-One  
76  
Center 15  
Lexmark Fast Pics 18 Troubleshooting tab 26  
Lexmark Imaging  
Studio 13  
Lexmark Photo  
understanding  
Editor 20  
Lexmark Solution  
Center 25  
Print Properties 22  
reinstalling 64  
removing 64  
understanding 12  
uninstalling 64  
specialty paper  
banner paper 29  
wiping print cartridge  
envelopes 31  
nozzles 58  
greeting cards 29  
photo/glossy paper 28  
postcards 29  
transparencies 30  
supplies  
ordering 60  
recycling 60  
T
top cover 9  
transparencies 30  
troubleshooting  
All-In-One does not  
print or respond 67  
Ink Low message 71  
paper jam 65  
Paper Out  
message 71  
poor graphic  
quality 70  
power light is not  
on 62  
scanner or copier does  
not respond 69  
scanner unit does not  
close 69  
slow print speed 67  
software will not  
77  

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