LG DVH9 09W User Manual

OWNER'S MANUAL  
DRYER  
Before beginning installation, read these instructions  
carefully. This will simplify installation and ensure that the  
product is installed correctly and safely. Leave these  
instructions near the product after installation for future  
reference.  
ENGLISH  
DVH5-08W / DVH45-08W / DVH45-08WG / DVH9-08B / DVH9-09B / DVH9-09W  
MFL71424355  
Rev.07_121621  
Copyright © 2020-2021 LG Electronics Inc. All Rights Reserved.  
3
SAFETY INSTRUCTIONS  
SAFETY INSTRUCTIONS  
READ ALL INSTRUCTIONS BEFORE USE  
The following safety guidelines are intended to prevent unforeseen  
risks or damage from unsafe or incorrect operation of the appliance.  
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as  
described below.  
Safety Messages  
This symbol is displayed to indicate matters and operations  
that can cause risks. Read the part with this symbol carefully  
and follow the instructions in order to avoid risks.  
WARNING  
This indicates that the failure to follow the instructions can  
cause serious injury or death.  
CAUTION  
This indicates that the failure to follow the instructions can  
cause the minor injury or damage to the appliance.  
WARNING  
WARNING  
To reduce the risk of explosion, fire, death, electric shock, injury or  
scalding to persons when using this product, follow basic precautions,  
including the following.  
Technical Safety  
• This appliance is not intended for use by persons (including children)  
with reduced physical, sensory or mental capabilities, or lack of  
experience and knowledge, unless they have been given supervision  
or instruction concerning use of the appliance by a person  
responsible for their safety.  
     
4
SAFETY INSTRUCTIONS  
• Children should be supervised to ensure that they do not play with  
the appliance.  
• Do not dry unwashed items in the appliance.  
• Fabric softeners, or similar products, should be used as specified by  
the fabric softener instructions.  
• Remove all objects from pockets such as lighters and matches.  
• Never stop the appliance before the end of the drying cycle unless all  
items are quickly removed and spread out so that the heat is  
dissipated.  
• The appliance is not to be used if industrial chemicals have been used  
for cleaning.  
• Items that have been soiled with substances such as cooking oil,  
vegetable oil, acetone, alcohol, petroleum, kerosene, spot removers,  
turpentine, waxes and wax removers should be washed in hot water  
with an extra amount of detergent before being dried in the  
appliance.  
• Do not drink the condensed water. Failure to do so may result in food-  
borne illnesses.  
• If the supply cord is damaged, it must be replaced by the  
manufacturer or its service agents or similarly qualified person in  
order to avoid a hazard.  
• The lint filter must be cleaned frequently.  
• Lint must not to be allowed to accumulate around the appliance.  
• Do not spray dry cleaning detergent directly onto the appliance or  
use the appliance to dry clothes left with dry cleaning detergent.  
• Do not dry clothes stained with oil substances. Oil substances  
(including edible oils) stained on clothes cannot be completely  
removed even after washing with water.  
• The appliance must not be supplied through an external switching  
device, such as a timer, or connected to a circuit that is regularly  
switched on and off by a utility.  
• Remove clothes from the product immediately when drying is  
complete or the power is turned off during the drying process.  
Leaving clothes that has been dried in the appliance unattended  
5
SAFETY INSTRUCTIONS  
could result in fire. Clothes not removed from the appliance after  
drying could result in fire. Remove clothes immediately after drying,  
and then hang or lay the clothes flat to cool.  
• Oil-affected items can ignite spontaneously, especially when exposed  
to heat sources such as in a tumble dryer. The items become warm,  
causing an oxidation reaction in the oil. Oxidation create heat. If the  
heat cannot escape, the items can become hot enough to catch fire.  
Piling, stacking or storing oil-affected items can prevent heat from  
escaping and so create a fire hazard.  
• If it is unavoidable that fabrics that contain vegetable or cooking oil  
or have been contaminated by hair care products be placed in a  
tumble dryer they should first be washed in hot water with extra  
detergent – this will reduce, but not eliminate, the hazard.  
• This appliance is intended to be used in household only.  
Maximum Capacity  
The maximum capacity in some cycles for clothes to be dried is:  
DVH5-08W / DVH45-08W /  
DVH9-09B / DVH9-09W  
DVH45-08WG / DVH9-08B  
8 kg  
9 kg  
WARNING - To avoid a fire  
Do not wash or dry clothes or items that have any  
contaminants of flammable solvents or substances.  
Do not clean the product with, or expose it to,  
flammable substances.  
Installation  
• Make sure the appliance is properly installed, grounded, and  
adjusted by qualified service personnel according to the installation  
instructions.  
6
SAFETY INSTRUCTIONS  
• Never attempt to operate the appliance if it is damaged,  
malfunctioning, partially disassembled, or has missing or broken  
parts, including a damaged cord or plug.  
• This appliance should only be transported by two or more people  
holding the appliance securely.  
• Do not install the appliance in a damp and dusty place. Do not install  
or store the appliance in any outdoor area, or any area that is subject  
to weathering conditions such as direct sunlight, wind, rain, or  
temperatures below freezing.  
• If the power cord is damaged or the hole of the outlet socket is loose,  
do not use the power cord and contact an authorized service centre.  
• Do not use multiple outlet sockets, an extension power cable or  
double adapter with this appliance.  
• Items such as foam rubber (latex foam), shower caps, waterproof  
textiles, rubber backed articles and clothes or pillows fitted with foam  
rubber pads should not be dried in the appliance.  
• This appliance must not be installed behind a lockable door, a sliding  
door or a door with a hinge on the opposite side to that of the  
appliance, in such a way that a full opening of the appliance door is  
restricted.  
• This appliance must be earthed via the power cord. In the event of  
malfunction or breakdown, grounding will reduce the risk of electric  
shock by providing a path of least resistance for electric current.  
• This appliance is equipped with a power cord having an equipment-  
grounding earthing pin and a grounding power plug. The power plug  
must be plugged into an appropriate outlet socket that is installed  
and grounded in accordance with all local codes and ordinances.  
• Improper connection of the equipment-grounding conductor can  
result in risk of electric shock. Check with a qualified electrician or  
service personnel if you are in doubt as to whether the appliance is  
properly grounded.  
• Do not modify the power plug provided with the appliance. If it does  
not fit the outlet, have a proper outlet installed by a qualified  
electrician.  
• This appliance must not be stored or used in any outdoor location.  
7
SAFETY INSTRUCTIONS  
Operation  
• Do not attempt to separate any panels or disassemble the appliance.  
Do not apply any sharp objects to the control panel in order to  
operate the appliance.  
• Do not repair or replace any part of the appliance. All repairs and  
servicing must be performed by qualified service personnel unless  
specifically recommended in this Owner’s Manual. Use only  
authorized factory parts.  
• Keep the area underneath and around the appliance free of  
combustible materials such as lint, paper, rags, chemicals, etc.  
• Do not put animals, such as pets into the appliance.  
• Do not leave the appliance door open. Children may hang on the door  
or crawl inside the appliance, causing damage or injury.  
• Never reach into the appliance while it is operating. Wait until the  
drum has completely stopped.  
• Do not put in, wash or dry articles that have been cleaned in, washed  
in, soaked in, or spotted with combustible or explosive substances  
(such as wax, oil, paint, gasoline, degreasers, drycleaning solvents,  
kerosene, vegetable oil, cooking oil, etc.). Improper use can cause fire  
or explosion.  
• In case of flood, disconnect the power plug and contact the LG  
Electronics customer information centre.  
• Do not push down on the door, when the appliance door is open.  
• Do not touch the door during a high temperature programme.  
• Do not use flammable gas and combustible substances (benzene,  
gasoline, thinner, petroleum, alcohol, etc.) near the appliance.  
• If the drain hose or inlet hose is frozen during winter, use it only after  
thawing.  
• Keep all washing detergents, softener and bleach away from  
children.  
• Do not touch the power plug or the appliance controls with wet  
hands.  
• Do not bend the power cable excessively or place a heavy object on it.  
8
SAFETY INSTRUCTIONS  
Maintenance  
• Securely plug the power plug into the mains outlet socket after  
completely removing any moisture and dust from the pins.  
• Disconnect the appliance from the power supply before cleaning the  
appliance. Setting the controls to the OFF or stand by position does  
not disconnect this appliance from the power supply.  
• Never unplug the appliance by pulling on the power cable. Always  
grip the power plug firmly and pull straight out from the outlet  
socket.  
• Do not spray water inside or outside the appliance to clean it.  
Disposal  
• Before discarding an old appliance, unplug it and cut off the power  
cable directly behind the appliance to prevent misuse.  
• Dispose of all packaging materials (such as plastic bags and  
styrofoam) away from children. The packaging materials can cause  
suffocation.  
• Remove the door before disposing of or discarding this appliance to  
avoid the danger of children or small animals getting trapped inside.  
9
INSTALLATION  
INSTALLATION  
Parts and Specifications  
NOTE  
Appearance and specifications may vary without notice to improve the quality of the appliance.  
Front View  
a
b
c
d
Water collection tank  
Control panel  
Door  
Drain Tube  
Available Accessories  
for purchase.  
Condensing Drain Hose  
Drain Hose Holder  
Elbow Bracket for Securing Drain Hose  
Dry Rack  
   
10  
INSTALLATION  
Stacking Kit  
NOTE  
The included accessories vary depending on the model you purchased.  
Specifications  
Asterisk(s) means model variant and can be varied (0-9) or (A-Z).  
Description  
Value  
Model  
DVH45-08* / DVH5-08* / DVH9-08* / DVH9-09*  
Power supply  
Product weight  
Allowable temperature  
220 - 240 V~, 50 Hz  
56 kg  
5 - 35  
Dimension(mm)  
W
D’’  
D
D’  
H
W
H
600  
850  
D
690  
D"  
1115  
D'  
615  
11  
INSTALLATION  
With the appliance installed, adjust all four feet  
using a spanner to ensure the appliance is  
stable, and a clearance of approximately 20 mm  
is left between the top of the appliance and the  
underside of any work-top.  
Installation Location  
Requirements  
Before installing the appliance, check the following  
information to make sure that the appliance is  
installed in the correct location.  
Ventilation  
Installation Location  
Alcove or under counter  
-
Make sure that air circulation around the  
appliance should not be impeded by carpets,  
rugs, etc.  
WARNING  
Do not install the appliance around a heat  
source. The rear side of the appliance must be  
well ventilated. Failure to follow these  
instructions may result in problems.  
Cupboard  
-
Cupboard door must have 2 (louvered)  
The appliance is not designed for maritime use  
or for use in mobile installation such as caravans,  
aircraft and etc.  
opening, each have a minimum area of 387  
cm2, located 8 cm from bottom and top of the  
door.  
Do not install the appliance as a built-in  
appliance. It is not suitable for built-in purpose.  
Ambient Temperature  
Do not install the appliance in rooms where  
freezing temperatures may occur. Frozen hoses  
may burst under pressure. The reliability of the  
electronic control unit may be impaired at  
temperatures below freezing point.  
NOTE  
For better drying performance, keep the rear of  
the appliance away from the wall.  
Make sure that the location where the appliance  
will be installed meets a minimum clearance  
conditions.  
NOTE  
If the appliance is delivered in winter and  
Install the appliance on a flat hard floor.  
temperatures are below freezing, place the  
appliance at room temperature for a few hours  
before putting it into operation.  
Allowable slope under the appliance is 1 degree.  
Never try to correct any unevenness in the floor  
with pieces of wood, cardboard or similar  
materials under the appliance.  
The appliance performs best at a room  
temperature of 23 .  
Install the appliance in a location where service  
engineers are easily accessible in the event of a  
breakdown.  
Do not install the appliance next to high-  
temperature appliances such as refrigerator,  
oven or stove, and etc. It can cause poor drying  
performance and delay programme duration. It  
also adversely affect the proper functioning of  
the compressor.  
Electrical Connection  
Do not use an extension cord or double adapter.  
Do not overload the outlet with more than one  
appliance.  
Connect the appliance to an earthed socket in  
accordance with current wiring regulations.  
Do not install the appliance where there is a risk  
of frost or dust. The appliance may not be able to  
operate properly or may be damaged by  
freezing of condensed water in the pump and  
drain hose.  
The appliance must be positioned a place close  
to outlet socket so that the plug is easily  
accessible.  
 
12  
INSTALLATION  
Outlet socket must be within 1.5 meters of either  
side of the location of the appliance.  
Reversing the door  
You can reverse the door for your convenience.  
NOTE  
WARNING  
Always unplug the appliance after use.  
Do not reverse the door while the appliance is  
stacked on a washing machine.  
Before removing the hinge screws, have an  
assistant support the weight of the door. The  
door could fall on the floor due to the weight of  
the door.  
Leveling the Appliance  
Checking Leveling  
Leveling the appliance prevents unnecessary noise  
and vibration. Check whether the appliance is  
perfectly level after installation.  
For safety reasons, two or more people need to  
work together to reverse the door.  
If the appliance rocks when pushing the top  
plate of the appliance diagonally, adjust the feet  
again.  
NOTE  
The appearance of the screws varies and the  
screws must be inserted differently depending  
on the position. Make sure the screw is properly  
selected before tightening.  
NOTE  
Timber or suspended type flooring may  
contribute to excessive vibration and unbalance.  
Re-enforcement or bracing of the timber floor  
may need to be considered to stop or reduce  
excessive noise and vibration.  
1
Open the door and remove 2 screws on the  
door hinge  
a. After removing the screws, put  
the door down carefully from the cabinet  
b
with the front side facing down to the floor.  
Do not install the appliance on any elevated  
surface, stand or plinth as it can become  
unstable and fall causing serious injury and  
damage.  
Adjusting and Leveling the  
Appliance  
When the appliance is not perfectly level, turn the  
adjustable feet until the appliance no longer  
wobbles.  
WARNING  
Remove the lower screw first. The door may fall  
on to the floor due to its weight and the door can  
be damaged.  
Turn the adjustable feet clockwise to raise or  
turn the adjustable feet counterclockwise to  
lower from front-to-back, side-to-side and  
corner-to-corner.  
2
Remove 8 screws on the hinge assembly  
from the door.  
c
 
13  
INSTALLATION  
There are 6 screws on the front and 2 screws  
on the side.  
5
6
7
Remove the door catch  
frame by removing 2 screws and then  
assemble them on the opposite side.  
e
from the appliance  
c
3
Remove the 3 screws from the door latch  
assembly which is fixed between the door  
and the hinge assembly, and then remove the  
screw which is fixed on the door hook.  
d
Remove the 2 decorative screws from the  
appliance frame and then assemble them on  
opposite side.  
d
4
Swap the position of the hinge assembly  
the door latch assembly and then tighten  
the screws in reverse order.  
c
and  
d
Install the door with the screws removed in  
step 1 and then check the door closes properly.  
Tighten the screw in their proper position  
referring from steps 2 to 4.  
d
c
Stacking Instructions  
The appliance can be placed on top of an LG front  
load washing machine and securely fixed with a  
stacking kit. This installation must be conducted by  
 
14  
INSTALLATION  
qualified service personnel to ensure it has been  
installed correctly.  
The qualified personnel will ensure you have the  
correct stacking kit for your model of LG front load  
washing machine and will ensure it is firmly fixed.  
For these reasons, expert fitting is essential.  
Incorrect installation can cause serious  
accidents.  
Do not operate if the appliance is not properly  
stacked.  
NOTE  
NOTE  
The stacking kit should be aligned depending on  
Some models are not sold with all of the  
available accessories, you may need to purchase  
the LG stacking kit first if it was not provided with  
your model. Please contact LG Electronics  
Customer Information Centre or visit the LG  
the depth of the washing machine. (When you  
open the door or look at the side of the washing  
machine, you can find the dimension  
information of your washing machine at the  
label.)  
Stacking Kit  
In order to stack the appliance, an LG stacking kit is  
required.  
How to align LG stacking kit to the appliance  
Type A  
Type B  
550 mm  
1
the  
600 mm  
1
the  
depth*1  
1
599 mm  
depth*1  
1
650 mm  
a
b
Dryer  
LG Front Load Washing Machine  
The appliance may only be stacked on top of an LG  
front load washing machine. Do not attempt to  
stack the appliance on any other washing machine,  
as it could result in damage, injury or property  
damage.  
For Type A, it must be assembled with 550R or  
550L on upper part.  
For Type B, it must be assembled with 600R or  
600L on upper part.  
Installation Procedure  
*1 The depth of the washing machine  
WARNING  
For safety reasons, installation procedure should  
be performed by two or more qualified service  
personnel.  
1
Place the appliance on the top of an LG front  
load washing machine.  
The weight of the appliance and the height of the  
installation makes the installation procedure too  
risky for one person.  
 
15  
INSTALLATION  
2
3
Remove the 2 screws from the bottom of the  
rear cover on each side.  
Installing the Optional Drain  
Hose  
Normally, condensed water is pumped up to the  
water collection tank where water is collected until  
manually emptied. Water can also be drained out  
directly to a mains drain, especially when the  
appliance is stacked on top of a washing machine.  
With the connecting elbow or T piece of the mains  
drain hose, simply change the water path and re-  
route to the drainage facility as below:  
Align the LG stacking kit holes and the rear  
cover holes in a line.  
1
Separate the anti-backflow lid  
collection tank hose  
elbow or T piece.  
a
and the water  
In case of that the depth of the washing  
machine is 550 mm or more and 599 mm or  
less  
b
from the connecting  
b
a
In case of that the depth of the washing  
machine is 600 mm or more and 650 mm or  
less  
2
Attach the anti-backflow lid  
the connecting elbow or T piece and then  
connect the optional drain hose to the  
a
to the head of  
c
opposite side of the connecting elbow or T  
piece.  
a
c
4
5
Fasten the 2 screws that were removed earlier  
from the appliance to the stacking kit.  
CAUTION  
Use the 4 screws in the accessory box (16 mm)  
to assemble the washing machine rear cover  
and stacking kit.  
If the optional drain hose is installed in a way  
that leaves it bent or pinched, drainage may not  
function properly.  
6
The procedure for the opposite side will be the  
same.  
16  
OPERATION  
OPERATION  
All strings and attached belts of clothes  
should be well tied and fixed before being  
put into the drum.  
Operation Overview  
Using the Appliance  
Before the first cycle, set the appliance to dry for 5  
minutes to warm up the drum. Open the door  
between loads the first few times you use the  
appliance to allow any odours from the interior of  
the appliance to disperse.  
Children must be supervised so that they do not  
climb inside the drum.  
3
Press the Power button to turn the appliance  
on.  
Depending on the models, the Power button  
may light up to indicate that the appliance is  
ready for dry.  
1
Ensure the lint filter and water collection tank  
are clean.  
4
Choose a drying programme by turning the  
programme selector knob.  
If you press the Start/Pause button without  
choosing a programme, the appliance will  
proceed with the Cotton programme.  
Please refer to the programme table for the  
detailed information.  
Open the door and ensure the lint filter is  
clean. When the filter is full with lint, drying  
times will be longer than usual.  
Pull out the water collection tank and empty  
the condensed water. When the water  
collection tank is full, the appliance may stop  
during the cycle.  
NOTE  
In some instance, LED window may display  
E
icon to inform you that the water collection tank  
is full. If this occurs, empty the water collection  
tank.  
5
6
Press the Start/Pause button to start the  
drying programme.  
2
Place the clothes into the drum after sorting  
and close the door.  
Push the clothes deep into the drum so that  
the clothes keeps away from the door seal.  
When the clothes get stuck between the  
door and seal, they may get damaged while  
drying.  
After the drying programme has finished, open  
the door and unload the clothes.  
The clothes should be sorted by fabric types  
and dryness level.  
   
17  
OPERATION  
Checking the Clothes before  
Loading  
CAUTION  
Be careful! The drum inside may still be hot.  
CAUTION  
Check that the clothes are not stuck between  
appliance and door, or the clothes may get  
damaged while drying.  
7
8
Press the Power button to turn the appliance  
off.  
Clean the lint filter and empty the water  
collection tank.  
Observe the maximum load capacity on the  
programme table for the relevant drying  
programme to get optimum drying results.  
Overloading gives a poor drying result and  
causes unnecessary creasing.  
Do not load soaking wet clothes into the  
appliance. Doing so will increase the drying time  
and energy consumption. Make sure that the  
clothes are spun thoroughly in the washer  
before loading them in the dryer.  
9
To help reduce odours from forming, the  
dryer’s door can be left open or slightly ajar for  
a short period of time if possible to help  
ventilate the drum after use.  
A mixed fabric load can cause the drying time to  
be extended and the time remaining in the  
display to pause during active drying until the  
actual time remaining matches the time  
displayed.  
WARNING  
Make sure to empty all pockets. Items such as  
nails, hair clips, matches, pens, coins and keys  
can damage both your appliance and clothes.  
For safety reasons, do not allow children or  
animals to enter the appliance. It may cause  
damage or injury.  
Remove loose belts and close zippers, hooks and  
strings to make sure that these items do not  
snag other clothes.  
NOTE  
The final part of a tumble dry cycle occurs  
without heat (cool down cycle) to ensure that the  
clothes are left at a temperature that ensures  
the clothes will not be damaged.  
Sorting the Clothes  
Clothes have their own fabric care labels, so drying  
according to the fabric care label is recommended.  
Sort the clothes into size and type of fabric and  
then prepare the clothes according to the symbols  
on the fabric care labels.  
A high atmospheric temperature and a small  
room may both increase drying time as well as  
energy consumption.  
Woollens  
Dry woollens on the Wool programme. Be sure  
to follow fabric care label symbols first. Wool  
may not be completely dried from the cycle, so  
do not repeat drying. Pull woollens to their  
original shape and dry them flat.  
Preparing the Clothes  
NOTE  
For the best drying performance and most  
efficient energy usage, do not overload the  
appliance.  
Woven and Loopknit Materials  
Some woven and loopknit materials may shrink,  
depending on quality.  
 
18  
OPERATION  
No-Iron and Synthetics  
Symbol  
Description  
Low Heat  
Do not overload the appliance. Take out no-iron  
items as soon as the appliance stops to reduce  
creases.  
No Heat / Air  
Line Dry / Hang to dry  
Drip Dry  
Baby Clothes and Nightgowns  
Always check fabric care labels.  
Rubber and Plastics  
Do not dry any items made from or containing  
rubber or plastics such as:  
Dry Flat  
-
-
-
Aprons, Bibs and Chair Covers  
Curtains and Tablecloths  
Bath Mats  
In the Shade  
Fiberglass  
Do not dry fiberglass items in the appliance.  
Glass particles left in the appliance may be  
subsequently picked up by your clothes in later  
cycles.  
Checking the Fabric Care Label  
The symbols on the fabric care label tell you about  
the fabric content of your clothes and how they  
should be dried.  
Symbol  
Description  
Dry  
Tumble Dry  
Permanent Press / Crease  
Resistant  
Gentle / Delicate  
Do not Tumble Dry  
Do not Dry  
High Heat  
Medium Heat  
19  
OPERATION  
Control Panel  
Control Panel Features  
Description  
Power On/Off button  
a
b
c
d
Press the Power button to turn power on and off.  
Press the Power button to cancel the Delay End function.  
Programme Selector  
Programmes are available according to the clothing type.  
The lamp will light up to indicate the selected programme.  
Start/Pause Button  
This Start/Pause button is used to start or pause a dry cycle.  
When in Pause, the power is turned off automatically after 14 minutes for safety reasons.  
Extra Options and Functions / Additional Programme Buttons  
Use these buttons to select the desired options for the selected programme. Not all  
options are available in each programme.  
Remote Start  
With the LG ThinQ app, you can use a smartphone to control your appliance remotely.  
In order to use the Remote Start function, refer to SMART FUNCTIONS  
.
Wi-Fi  
Press and hold Delay End button for 3 seconds to initiate the connection of the appliance  
to the LG ThinQ application.  
Time and Status Display  
e
The display shows the settings, estimated remaining time, options, and status messages.  
When the appliance is turned on, the default settings in the display will illuminate.  
 
20  
OPERATION  
Time and Status Display  
Description  
Drying progress indicator  
a
b
@
-
+
lights up when the appliance is in drying progress.  
lights up when the appliance is in iron drying progress.  
lights up when the appliance is in cupboard drying progress.  
=
lights up when the appliance is in cooling progress.  
Time Remaining Display  
When a drying programme is selected, drying time for the selected programme is  
displayed. This time will change when you set the extra options for the programme.  
Error messages will appear when the appliance diagnose problems.  
c
d
q
lights up when the Beeper function is turned off.  
K
lights up when the lint filter should be cleaned or is inserted.  
Cleaning notice: When you press the Power button, the icon will become displayed.  
Missing notice: When the lint filter is not inserted, the icon will become displayed and the  
appliance will not operate.  
e
E
lights up when the water collection tank needs to be emptied or is full.  
Emptying notice: When you press the Power button, this icon will become displayed.  
Full water notice: The icon will become displayed and a chime will sound while the  
appliance is in operation.  
f
g
f
lights up when the appliance is connected to Wi-Fi network at home.  
I
lights up while the condenser is being washed.  
21  
OPERATION  
Programme Table  
Sensor Drying Programme Guide  
Max. Load  
Capacity  
8 kg  
9 kg  
Programme  
Dry Level  
Cotton  
Extra  
Clothing Type  
Detail  
Towels, dressing gowns and bed linen  
For thick and quilted fabrics  
Cupboard  
Bath towels, tea towels, underwear and cotton socks  
For fabrics that do not need to be ironed  
Iron  
Bed linen, table linen, towels, T-shirts, polo shirts and work clothes  
For fabrics that need to be ironed  
Note for test  
institutes  
Set program Cotton  
+
Normal  
+
Cupboard option for test in accordance or  
in conformity with AS/NZS 2442.1.  
The test results depend on room temperature, type and amount of load,  
water hardness.  
*1 The maximum load capacity may vary depending the model you purchased.  
Programme  
Dry Level  
Mixed Fabric  
Max. Load Capacity  
4 kg  
Extra  
Clothing Type  
Detail  
Bed linen, table linen, tracksuits, anoraks and blankets  
For thick and quilted fabrics that do not need to be ironed  
Cupboard  
Shirts and blouses  
For fabrics that do not need to be ironed  
Iron  
Trousers, dressers, skirts and blouses  
For fabrics that need to be ironed  
   
22  
OPERATION  
Programme  
Easy Care  
Max. Load Capacity  
3.5 kg  
Dry Level  
Cupboard  
Clothing Type  
Detail  
Shirts, T-shirts, trousers, under-wear and socks  
For polyamide, acrylic, and polyester that do not need to be ironed  
Iron  
Shirts, T-shirts, under-wear, anoraks and socks  
For polyamide, acrylic, polyester that do need to be ironed  
Programme  
Duvet  
Max. Load Capacity  
2.5 kg  
Clothing Type  
Detail  
Beddings, bed sheets  
For bulky items  
Large bed sheets or quilt covers may not dry evenly due to uneven airflow  
should they become rolled up. They may require removal and reloading mid  
cycle to ensure proper drying.  
Programme  
Clothing Type  
Detail  
Towels  
Towels, Pillowcases  
For cotton fabrics which do not need to be ironed.  
Max. Load Capacity  
4.5 kg  
4.5 kg  
1.5 kg  
1 kg  
Programme  
Clothing Type  
Detail  
Allergy Care  
Max. Load Capacity  
Cotton, underwear, bed sheets and baby clothes  
Helps to remove allergens such as house mites  
Programme  
Clothing Type  
Detail  
Delicates  
Max. Load Capacity  
Silk, fine fabrics and lingerie  
For fabrics that are heat-sensitive, such as synthetic fabrics  
Programme  
Clothing Type  
Detail  
Wool  
Max. Load Capacity  
Wool  
For wool fabrics that are suitable for tumble drying  
Programme  
Clothing Type  
Detail  
Sportswear  
Soccer kit and training wear  
For polyester material  
Max. Load Capacity  
2 kg  
23  
OPERATION  
Manual Drying Programme Guide  
Programme  
Clothing Type  
Detail  
Rack Dry  
Max. Load Capacity  
Silk, wool, delicate lingerie  
Refreshes clothes without tumble drying  
Programme  
Clothing Type  
Detail  
Cool Air  
All fabrics that need refreshing  
Tumbles without heat  
Max. Load Capacity  
Programme  
Clothing Type  
Detail  
Warm Air  
Max. Load Capacity  
Bath towels, bath robes, dishcloths and acrylic quilted fabrics  
Small Items and damp clothing, Everyday items suitable for heat drying  
Special Drying Programme Guide  
Programme  
Clothing Type  
Detail  
Quick 30 (1kg)  
Max. Load Capacity  
1 kg  
Light and small clothes less than 3 items  
For small amount of polyamide, acrylic and polyester items.  
Programme  
Detail  
Download Cycle  
Max. Load Capacity  
-
This programme allows you to download a new and special drying programme  
to your appliance with a smartphone.  
CAUTION  
If the load is less than 1 kg, please use the Warm Air programme or the Manual Drying programme  
(
More Time Less Time). Wool items should be dried using the Wool programme and heat-sensitive  
/
fabrics including silk, underwear and lingerie should be dried using the Delicates programme. Please  
comply with the recommended clothing load when you select your desired programme. Otherwise, your  
clothes may be damaged and the drying results will be poor.  
NOTE  
If the appliance is installed as built under, it may cause performance degradation.  
If the clothes are not spun at a high speed during washing, energy consumption and drying times will  
increase. Large Bed sheets or quilt covers may not dry evenly due to uneven airflow should they become  
rolled up. They may require removal and reloading mid cycle to ensure proper drying.  
24  
OPERATION  
Selectable Drying Options  
Programme  
Dry Mode  
Normal  
Programme  
Cotton  
Dry Level  
Extra  
Off  
Turbo  
#
#
#
#
#
#
#
#
#
Cupboard  
#
Iron  
#
Mixed Fabric  
Easy Care  
Extra  
#
Cupboard  
#
Iron  
#
Cupboard  
#
Iron  
#
Duvet  
Towels  
#
#
Allergy Care  
Delicates  
Wool  
#
#
#
#
#
Sportswear  
Rack Dry  
Cool Air  
#
Warm Air  
Quick 30 (1kg)  
#
#
#
25  
OPERATION  
Dry Level  
It allows you to select a dryness level for the drying  
programme.  
Extra Options and  
Functions  
Delay End  
It allows you to delay the finishing time of the  
drying cycle from 3 hours to 19 hours.  
1
2
3
Turn the appliance on.  
Select a programme.  
1
2
3
4
Turn the appliance on.  
Select a dryness level by pressing the Dry Level  
button repeatedly.  
Select a programme.  
Press the Delay End button.  
Beep On/Off  
It allows you to turn the chime sound on and off.  
Press the Beep On/Off button.  
Set time delay hour(s) by pressing the More  
Time Less Time button.  
,
The LED lights up when the option is turned on.  
5
Press the Start/Pause button.  
Drum Light  
While the appliance is running, it is possible to see  
inside the drum when you turn the function on.  
To turn the function on or off, press and hold the  
Dry Level button for 3 seconds.  
Anti Crease  
It allows you to reduce creases that are formed  
when the clothes are not unloaded promptly at the  
end of drying cycle.  
When the option is turned on, a lamp indicated that  
the anti crease option is set, lights up and the  
appliance repeatedly runs for 10 seconds and  
pauses for 5 minutes. The option is turned off  
automatically after 2 hours at the end of drying  
cycle.  
NOTE  
The light is turned off automatically after 4  
minutes.  
Depending on the doors finish, you may not be  
able to see inside the drum.  
To turn off the option, press the Anti Crease  
button before you start a drying cycle.  
NOTE  
More Time / Less Time  
When the option is set, a rectangle with a dashed  
line and ENd appears on the display until the  
feature is off.  
It allows you to increase or decrease drying time  
when you use manual drying programmes such as  
Rack Dry Cool Air and Warm Air.  
,
When the option is set, only the Power button  
Press the More Time button to increase the  
selected programme time by 5 minutes.  
works after the drying cycle is end.  
When a drying cycle is running, pause the cycle  
first to set the option.  
Press the Less Time button to decrease the  
selected programme time by 5 minutes.  
Always turn off the appliance before unloading  
the clothes.  
 
26  
OPERATION  
2
3
4
Insert the hook of dryer rack to the drum  
centre.  
Child Lock  
It allows you to control the locking and unlocking of  
control panel. It prevents children from changing  
cycles or operating the appliance.  
Locking the Control Panel  
1
Press and hold the Delay End and Anti Crease  
button simultaneously for 3 seconds.  
2
A chime will sound, and CL will appear on the  
display.  
Place the dryer rack on the structure above the  
lint filter and press it to complete assembly.  
When the function is activated, all buttons  
are locked except for the Power button.  
NOTE  
Turning off the power or completing all cycles  
will not reset the child lock function. You must  
deactivate child lock before you can access any  
other functions.  
Unlocking the Control Panel  
Press and hold the Delay End and Anti Crease  
button simultaneously for 3 seconds.  
Place wet items on top of the rack. Allow space  
around items for air to circulate.  
A chime will sound and the remaining time for  
the current programme will reappear on the  
display.  
The dryer rack does not move, but the drum  
will rotate.  
Rack Dry  
This programme is designed for use with clothes  
that must be dried flat, without tumbling, including  
sweaters and delicate fabrics.  
To use the programme, you need a dryer rack that  
is placed inside the appliance. Before drying,  
discard packing materials of the dryer rack.  
5
6
7
Close the door.  
NOTE  
Turn power on and select Rack Dry  
Press the Start/Pause button.  
.
Some models are not sold with all of the  
available accessories, you may need to purchase  
the dryer rack first if it was not provided with  
your model. Please contact LG Electronics  
Customer Information Centre or visit the LG  
NOTE  
Check the lint filter and remove any lint  
accumulated from items dried on the rack.  
1
Open the door.  
27  
OPERATION  
The More Time  
/
Less Time keys can be used to  
finely adjust the drying time.  
28  
SMART FUNCTIONS  
SMART FUNCTIONS  
LG ThinQ Application  
NOTE  
The LG ThinQ application allows you to  
communicate with the appliance using a  
smartphone.  
If you change your wireless router, Internet  
service provider, or password, delete the  
registered appliance from the LG ThinQ  
application and register it again.  
LG ThinQ Application Features  
Communicate with the appliance from a  
smartphone using the convenient smart features.  
The application is subject to change for  
appliance improvement purposes without notice  
to users.  
Functions may vary by model.  
Smart Pairing  
This function automatically selects the best cycle  
and settings for the dryer based on usage  
information about the most recently completed  
wash cycle.  
Before Using LG ThinQ  
Application  
NOTE  
1
Check the distance between the appliance and  
the wireless router (Wi-Fi network).  
To use this function, both washer and dryer must  
be connected to LG ThinQ application.  
If the distance between the appliance and  
the wireless router is too far, the signal  
strength becomes weak. It may take a long  
time to register or installation may fail.  
If you enable this function in the LG ThinQ  
application and turn on the dryer after using the  
washer, a recommended dryer cycle is  
automatically set.  
2
Turn off the Mobile data or Cellular Data on  
your smartphone.  
Smart Diagnosis  
This function provides useful information for  
diagnosing and solving issues with the appliance  
based on the pattern of use.  
Push Alert  
When the cycle is complete or the appliance has  
problems, you have the option of receiving push  
notifications on a smartphone. The notifications  
are triggered even if the LG ThinQ application is  
off.  
3
Connect your smartphone to the wireless  
router.  
Energy Monitoring  
This function checks the energy consumption of  
the recently used cycles and monthly average.  
Settings  
Allows you to set various options on the appliance  
and in the application.  
   
29  
SMART FUNCTIONS  
smartphone. Follow instructions to download and  
install the application.  
NOTE  
To verify the Wi-Fi connection, check that the  
icon on the control panel is lit.  
f
Using the Appliance Remotely  
Remote Start  
Use a smartphone to control your appliance  
remotely. You can also monitor your cycle  
operation so you know how much time is left in the  
cycle.  
The appliance supports 2.4 GHz Wi-Fi networks  
only. To check your network frequency, contact  
your Internet service provider or refer to your  
wireless router manual.  
LG ThinQ is not responsible for any network  
connection problems or any faults,  
malfunctions, or errors caused by network  
connection.  
Using this function  
If the appliance is having trouble connecting to  
the Wi-Fi network, it may be too far from the  
router. Purchase a Wi-Fi repeater (range  
1
2
3
Press the Power button.  
extender) to improve the Wi-Fi signal strength.  
Load the clothes into the drum.  
The Wi-Fi connection may not connect or may be  
interrupted because of the home network  
environment.  
Press and hold the Anti Crease button for 3  
seconds to enable the remote control function.  
The network connection may not work properly  
depending on the Internet service provider.  
4
Start a cycle from the LG ThinQ application on  
your smartphone.  
The surrounding wireless environment can  
make the wireless network service run slowly.  
If the appliance cannot be registered due to  
problems with the wireless signal transmission,  
unplug the appliance and wait about a minute  
before trying again.  
NOTE  
Once this function is enabled, you can only start  
a cycle from the LG ThinQ smartphone  
application. If the cycle is not started, the  
appliance will wait to start the cycle until it is  
turned off remotely from the application or this  
function is disabled.  
If the firewall on your wireless router is enabled,  
disable the firewall or add an exception to it.  
The wireless network name (SSID) should be a  
combination of English letters and numbers. (Do  
not use special characters.)  
If the door has been opened, you can not start a  
cycle remotely.  
Smartphone user interface (UI) may vary  
depending on the mobile operating system (OS)  
and the manufacturer.  
Disable this function manually  
When the function is activated, press and hold the  
Anti Crease button for 3 seconds.  
If the security protocol of the router is set to  
WEP, you may fail to set up the network. Please  
change it to another security protocol (WPA2 is  
recommended) and register the product again.  
Download Cycle  
Download new and special cycles that are not  
included in the basic cycles on the appliance.  
Appliances that have been successfully registered  
can download a variety of specialty cycles specific  
to the appliance.  
Once cycle download is completed in the appliance,  
the appliance keeps the downloaded cycle until a  
new cycle is downloaded.  
Installing the LG ThinQ  
Application  
Search for the LG ThinQ application from the  
Google Play Store or Apple App Store on a  
30  
SMART FUNCTIONS  
The feature may be subject to change without  
prior notice and may have a different form  
depending on where you are located.  
NOTE  
Only one downloaded cycle can be stored on the  
appliance at a time.  
Using LG ThinQ to Diagnose  
Issues  
If you experience a problem with your Wi-Fi  
equipped appliance, it can transmit  
troubleshooting data to a smartphone using the  
LG ThinQ application.  
RF Radiation Exposure  
Statement  
This equipment shall be installed and used at a  
minimum distance of 20 cm from the human body.  
Launch the LG ThinQ application and select the  
Smart Diagnosis feature in the menu. Follow  
the instructions provided in the LG ThinQ  
application.  
Open Source Software Notice  
Information  
To obtain the source code under GPL, LGPL, MPL,  
and other open source licenses that have the  
obligations to disclose source code, that is  
contained in this product, and to access all referred  
license terms, copyright notices and other relevant  
documents please visit https://  
Using Audible Diagnosis to  
Diagnose Issues  
Follow the instructions below to use the audible  
diagnosis method.  
Launch the LG ThinQ application and select the  
Smart Diagnosis feature in the menu. Follow  
the instructions for audible diagnosis provided  
in the LG ThinQ application.  
opensource.lge.com.  
LG Electronics will also provide open source code to  
you on CD-ROM for a charge covering the cost of  
performing such distribution (such as the cost of  
media, shipping, and handling) upon email request  
This offer is valid to anyone in receipt of this  
information for a period of three years after our  
last shipment of this product.  
1
Press the Power button to turn on the  
appliance.  
Do not press any other buttons or turn the  
programme selector knob.  
2
3
Place the mouthpiece of your smartphone  
close to the Power button.  
Smart Diagnosis  
This feature is only available on models with the  
c
Max.  
10 mm  
or logo.  
d
Use this feature to help you diagnose and solve  
problems with your appliance.  
NOTE  
Press and hold the More Time button for 3  
seconds or longer while holding the  
smartphone mouthpiece to the Power button  
until the data transfer is complete.  
For reasons not attributable to LGE’s negligence,  
the service may not operate due to external  
factors such as, but not limited to, Wi-Fi  
unavailability, Wi-Fi disconnection, local app  
store policy, or app unavailability.  
Keep the smartphone in place until the data  
transfer has finished. Time remaining for  
data transfer is displayed.  
 
31  
SMART FUNCTIONS  
4
After the data transfer is complete, the  
diagnosis will be displayed in the application.  
NOTE  
For best results, do not move the smartphone  
while the tones are being transmitted.  
32  
MAINTENANCE  
MAINTENANCE  
WARNING  
Remove the power plug when you clean the appliance. Not removing the plug may result in electric  
shock.  
Clean the inner filter  
Cleaning after Every Dry  
1
Pull out the inner filter from the outer filter and  
then open the inner filter.  
Cleaning the Lint Filter  
Open the filter by unfolding it in the  
direction of the arrow.  
CAUTION  
Clean the lint filter in the proper way by referring  
to the following instructions. Failure to do so can  
cause lint build up on the condenser that can  
affect the drying performance.  
NOTE  
2
Clean a large cluster of lint first, then clean the  
residual lint using vacuum cleaner or washing  
under running water.  
Cleaning the lint filter will reduce drying time,  
energy consumption and prevent unnecessary  
malfunctions.  
Unload all of the clothes from the appliance  
before pulling out the lint filter.  
After cleaning the 2 piece lint filter, insert it back  
into place. If the lint filter is not in the appliance,  
you can not operate the appliance.  
Dry the filter completely if the filter is moist.  
Failure to do so, odour may occur in the  
appliance.  
DO NOT tap the filter repeatedly as the built  
in magnet may dislodge and cause a  
malfunction.  
a
b
Inner Filter  
Always clean the inner filter before and after  
use.  
3
4
After drying the inner filter completely, close  
the filter by pushing down its center.  
Ensure the left and right side of the inner  
filter is closed properly.  
Outer Filter  
Clean the outer filter after drying 10 times or  
when the lint has accumulated onto the outer  
filter.  
Insert the inner filter into the outer filter.  
   
33  
MAINTENANCE  
DO NOT tap the filter repeatedly as the built  
in magnet may dislodge and cause a  
malfunction.  
Clean the outer filter  
1
Remove the dust or lint around the filter inlet.  
6
Close the outer filter while pushing the side  
of the filter.  
a
CAUTION  
a
When the lint drops into the filter inlet, it may  
cause degradation of drying performance and  
increase in drying time.  
NOTE  
2
3
4
Pull out the outer filter.  
Remove the inner filter.  
Ensure the side of the filter is closed properly.  
Failure to do so, any lint accumulated on the  
filter may get into the appliance and may cause  
degradation of the drying performance.  
Open the outer filter by unfolding in the  
direction of the arrow grasping the top edge of  
the outer filter.  
7
Close them, and reinsert the both lint filters.  
5
Clean the residual lint using vacuum cleaner or  
washing under running water.  
CAUTION  
Do not load or remove any clothes when the lint  
filter is not in a place. The clothes can drop into  
the the filter inlet and it may cause the appliance  
to malfunction.  
Dry the filter completely if the filter is moist.  
Failure to do so, odour may occur in the  
appliance.  
34  
MAINTENANCE  
3
4
Refit it back into the appliance.  
Emptying the Water Collection  
Tank  
Condensed water is collected in the water  
collection tank.  
Empty the water collection tank after every use.  
Not doing so will affect the drying performance  
and can cause an operational error.  
Push in the water collection tank fully into  
the appliance until it is in place.  
Press the Start/Pause button to resume  
operation.  
Cleaning the Appliance  
Periodically  
NOTE  
If the water collection tank is full, the  
E
icon  
glows and a chime will sound while the appliance  
is operating. If this should occur, the water  
collection tank needs to be emptied within the  
next 30 minutes.  
Wiping the Moisture Sensor  
This device senses the moisture level of the clothes  
during operation, which means it must be cleaned  
regularly to remove any build-up of lime scale on  
the surface of the sensor.  
When the condensed water is drained out  
directly through the optional drain hose, there is  
no need to empty the water collection tank.  
Wipe the sensors inside the drum.  
1
Pull out the water collection tank.  
CAUTION  
Do not wipe the moisture sensor with abrasive  
materials. Always clean the sensor with a dry  
rough acrylic sponge.  
2
Empty the water collection tank into the sink.  
Cleaning the Cool Air Inlet Grill  
Vacuum the cool air inlet grill 3 - 4 times a year to  
make sure there is no build up of lint or dirt that  
may cause improper air flow. Always unplug the  
CAUTION  
Do not drink the condensed water or reuse it. It  
could lead to health problems for people and  
animals.  
 
35  
MAINTENANCE  
appliance from the mains power before cleaning or  
vacuuming.  
2
Unclip the drain tube under the appliance and  
drain the remaining water.  
NOTE  
NOTE  
Warm air is expelled through the ventilation grill.  
Use the water collection tank if the optional drain  
Adequate room ventilation should be provided  
to avoid the contamination of air into the room  
from units burning other fuels, such as open  
fires.  
hose is installed or the appliance is stacked on  
the washing machine.  
3
Reassemble the plug onto the drain tube and  
reclip the drain tube into its holder.  
Draining the Remaining  
Condensed Water  
After drying clothes, a small quantity of condensed  
water may stagnate in the base of the appliance  
and cause odours. Drain the remaining water  
regularly to reduce any unpleasant odours from  
the appliance.  
NOTE  
CAUTION  
It's better to drain the remaining water when  
you are going to be away for a long time,  
because the remaining water will stagnate and  
cause odours.  
When the tube is open, it will cause a water leak.  
Make sure that the plug assemble correctly.  
Draining the remaining water before the  
deodorizing, which works better.  
Using Drum Clean feature  
The remaining water can cause a freezing of the  
main drain hose(s) and affect the drying  
performance in cold weather. Draining the  
remaining water can prevent the appliance from  
unexpected freezing.  
With time and use, the appliance may form  
unpleasant odours that leave your clothes smelling  
after drying. Using this cleaning function  
periodically helps to reduce the unpleasant odours  
from the appliance.  
1
Run the Cool Air programme while 3 minutes  
then turn off the appliance.  
CAUTION  
Remove all of the clothes from the appliance.  
36  
MAINTENANCE  
1
Pull out the water collection tank, empty the  
condensed water from it and refit the water  
collection tank back into the appliance.  
CAUTION  
Remove all of the clothes from the appliance.  
2
3
4
Turn on the appliance.  
1
Pull out the water collection tank and empty  
the water collection tank.  
Press the Drum Clean button.  
2
Pour 1.5 litres of clean water slowly into the  
entrance of the water collection tank  
compartment. Then refit the empty water  
collection tank into the compartment.  
Press the Start/Pause button.  
This function operates for about 3 hours.  
Do not pour the water quickly as it will spill  
out.  
Pouring more that 1.5 liters of water into the  
compartment will cause water to leak back  
out.  
5
Empty the water collection tank after the  
function has finished.  
NOTE  
When the optional drain hose is installed, there  
is no need to empty the water collection tank.  
3
4
Turn on the appliance.  
Press the Drum Clean button for 3 seconds.  
6
Open the dryer's door to provide the appliance  
with enough air circulation for exhausting any  
remaining odours.  
WARNING  
For safety reasons, do not allow children or  
animals to enter the appliance. It may cause  
damage or injury.  
5
6
Press the Start/Pause button to start the  
cleaning of the condenser.  
The cleaning of the condenser proceeds for  
1 hour.  
Using Condenser Clean Feature  
Empty the water collection tank after the  
cleaning is finished.  
The appliance washes lint, which builds up onto the  
surface of the condenser, automatically using  
water that is condensed from the clothes during  
operation. However, you can clean the condenser  
manually if you want to clean it more often.  
NOTE  
When the optional drain hose is installed, there  
is no need to empty the water collection tank.  
37  
MAINTENANCE  
7
Open the dryer's door to provide the appliance  
with enough air circulation for more thorough  
drying of the tub after the cleaning has ended.  
NOTE  
Only Less Time button on the control panel is  
pressed to activate the thawing mode.  
WARNING  
Only Power and Start/Pause buttons work  
when the thawing mode is activated.  
For safety reasons, do not allow children or  
animals to enter the appliance. It may cause  
damage or injury.  
It does not allow you to change the thawing time  
manually.  
To deactivate the thawing mode, turn off the  
appliance.  
Care in Cold Climates  
If the ambient temperature is too low, the  
condensed water inside the appliance may be  
frozen and affect the appliance operation. When  
the condensed water freezes thawing your  
appliance is necessary by referring to the following  
instructions.  
2
Press the Start/Pause button to start the  
thawing mode.  
Actual thawing time varies depending on the  
installation environment such as installation  
location and ambient temperatures of the  
appliance.  
NOTE  
3
Dry the clothes as usual.  
OE message or  
E
icon appears on the display  
when the condensed water inside the appliance  
is frozen.  
Thawing out the appliance manually  
1
Open the dryer's door and pull out both inner  
and outer filter.  
Thawing out the Accessories  
In case of optional drain hose  
2
Pour 1.5 litres of hot water at 60 into the lint  
filter compartment and then reinsert the both  
lint filters.  
Wrapping the optional drain hose with a towel  
soaked in hot water at 60 .  
In case of water collection tank  
CAUTION  
Immerse the water collection tank in hot water  
Pouring more that 1.5 liters of water into the  
compartment will cause water to leak back out.  
at 60 .  
Pouring hot water over 60 will cause  
malfunctions to the appliance or burn.  
Thawing out the Appliance  
Running thawing mode  
1
Turn on the appliance and press the Less Time  
button for 3 seconds.  
When thawing mode is activated, estimated  
thawing time (3 hours) appears on the  
display.  
 
38  
MAINTENANCE  
3
Turn on the appliance and operate the Cotton  
programme about 30 seconds. Then wait  
about 30 minutes.  
4
5
Operate the Cotton programme again. Check  
if the OE message will appear or  
E
will light up  
within 10 minutes after operating the  
appliance.  
When the OE message or  
to step 2 and repeat procedure.  
E
icon appears go  
Nothing appears on the display when the  
thawing is done.  
Dry the clothes as usual.  
39  
TROUBLESHOOTING  
TROUBLESHOOTING  
Errors and malfunctions may occur when operating the appliance. The following tables contain possible  
causes and notes for resolving an error message or malfunction. Read the tables below carefully in order  
to save time and money before calling the LG Electronics service centre.  
Before Calling for Service  
Your appliance is equipped with an automatic error-monitoring system to detect and diagnose problems  
at an early stage. If the appliance does not function properly or does not function at all, check the following  
tables before calling to LG Electronics service centre.  
Error Messages  
Symptoms  
Possible Cause & Solution  
The door has been opened while the appliance is in operation or the  
appliance is being operated without the door being closed properly.  
dE  
DOOR ERROR  
Close the door completely.  
If dE is not released, call for service.  
Door switch detection is not working properly.  
Unplug the power plug and call for service.  
Temperature Sensor has malfunctioned.  
Unplug the power plug and call for service.  
The temperature inside the drum has risen suddenly.  
Unplug the power plug and call for service.  
The tub drive has stopped suddenly.  
dE4  
DOOR ERROR  
tE1 tEz  
/
TEMPERATURE ERROR  
FI  
TEMPERATURE ERROR  
LE1  
MOTOR LOCKED ERROR  
Check if the amount of clothes exceeds the maximum load capacity.  
Unplug the power plug and call for service.  
The compressor has stopped suddenly.  
Unplug the power plug and call for service.  
The drain pump motor has malfunctioned.  
Unplug the power plug and call for service.  
The surrounding temperature for installation is below zero.  
The recommended surrounding temperature for installation is 5 - 35 .  
LEz AE  
/
COMPRESSOR ERROR  
OE  
DRAIN PUMP ERROR  
   
40  
TROUBLESHOOTING  
Operation  
Symptoms  
Possible Cause & Solution  
Appliance will not turn Power cord is not properly plugged in.  
on.  
Make sure that the power plug is securely plugged into a grounded outlet  
matching the appliance's rating plate.  
House fuse is blown, circuit breaker has tripped, or power outage has  
occurred.  
Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the  
problem is a circuit overload, have it corrected by a qualified electrician.  
Appliance does not  
heat.  
House fuse is blown, circuit breaker has tripped, or power outage has  
occurred.  
Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the  
problem is a circuit overload, have it corrected by a qualified electrician.  
Water leaks.  
The water collection tank hose or the optional drain hose is not  
connected correctly.  
Connect the water collection tank hose or the optional drain hose  
correctly.  
The door is closed while clothes or foreign substance is caught in the  
door.  
Check if clothes or foreign substance is caught in the door before using the  
appliance. If water leaks continuously, contact the LG Electronics  
Customer Information Centre.  
Performance  
Symptoms  
Possible Cause & Solution  
Greasy or dirty spots  
are left on clothes.  
Fabric softener is used incorrectly.  
When washing clothes that are to be dried in the appliance, use the correct  
amount of fabric softener as recommended by the manufacturer of the  
fabric softener.  
Clean and dirty clothes are being dried together.  
Use the appliance to dry only clean items. Soil from dirty clothes can  
transfer to the clean clothes in the same or later loads.  
Clothes were not properly cleaned or rinsed before being placed in the  
appliance.  
Stains on dried clothes could be stains that were not removed during the  
washing process. Make sure that clothes are being completely cleaned or  
rinsed according to the instructions for your washing machine and  
detergent. Some difficult soils may require pre-treating prior to washing.  
41  
TROUBLESHOOTING  
Symptoms  
Possible Cause & Solution  
Load is not properly sorted.  
Clothes take too long  
to dry.  
Separate heavy items from lightweight items. Larger and heavier items  
take longer to dry. Light items in a load with heavy items can fool the  
sensor because the light items dry faster.  
Large load of heavy fabrics.  
Heavy fabrics take longer to dry because they tend to retain more  
moisture. To help reduce and maintain more consistent drying times for  
large and heavy fabrics, separate these items into smaller loads of a  
consistent size.  
Appliance controls are not set properly.  
Use the appropriate control settings for the type of load you are drying.  
Some loads may require an adjustment of the dry level setting for proper  
drying.  
Lint filter needs to be cleaned.  
Remove the lint from the lint filter after every cycle. With the lint removed,  
hold the lint filter up to a light to see if it is dirty or clogged. With some  
loads that produce high amounts of lint, such as new bath towels, it may  
be necessary to pause the cycle and clean the filter during the cycle.  
House fuse is blown, circuit breaker has tripped, or power outage has  
occurred.  
Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the  
problem is a circuit overload, have it corrected by a qualified electrician.  
Appliance is overloaded.  
Divide extra large loads into smaller loads for better drying performance  
and efficiency.  
Appliance is underloaded.  
If you are drying a very small load, add a few extra items to ensure proper  
tumbling action. If the load is very small and you are using Sensor Dry  
programmes, the electronic control cannot properly sense the dryness of  
the load and may shut off too soon. Use Manual Drying programmes or  
add some extra wet clothes to the load.  
Drying time is not  
consistent.  
Heat settings, load size, or dampness of clothing is not consistent.  
The drying time for a load will vary depending on the type of heat used  
(electric), the size of the load, the type of fabrics, the wetness of the  
clothes, and lint filter. Even an unbalanced load in the appliance can cause  
poor spinning, resulting in wetter clothes which will take longer to dry.  
Clothes are wrinkled.  
Clothes have dried too long (overdried).  
Over drying a load of clothes can lead to wrinkled clothes. Try a shorter  
drying time.  
Clothes have been left in the appliance for too long after cycle ends.  
Use the Anti Crease option.  
42  
TROUBLESHOOTING  
Symptoms  
Possible Cause & Solution  
Clothes are shrinking.  
Garment care instructions are not being followed.  
To avoid shrinking your clothes, always consult and follow fabric care  
instructions. Some fabrics will naturally shrink when washed. Other fabrics  
can be washed but will shrink when dried in the appliance. Use a low or no  
heat setting.  
Lint is left on clothes.  
Lint filter has not been cleaned properly.  
Remove the lint from the lint filter after every cycle. With the lint removed,  
hold the lint filter up to a light to see if it is dirty or clogged. If it looks dirty,  
follow the cleaning instructions. With some loads that produce high  
amounts of lint, it may be necessary to clean the lint filter during the cycle.  
Clothes have not been sorted properly.  
Some fabrics are lint producers (i.e., a fuzzy white cotton towel) and should  
be dried separately from clothes that are lint trappers (i.e., a pair of black  
linen pants).  
Appliance is overloaded.  
Divide extra large loads into smaller loads for drying.  
Tissue, paper, etc., has been left in pockets.  
Check pockets thoroughly before drying clothes.  
Excess static in clothes Clothes have dried for too long (overdried).  
after drying.  
Overdrying a load of clothes can cause a buildup of static electricity. Adjust  
settings and use a shorter drying time, or use Sensor Dry programmes.  
Drying synthetics, permanent press, or synthetic blends.  
These fabrics are naturally more prone to static buildup. Try using fabric  
softener, or use shorter Manual Drying time settings.  
Clothes have damp  
spots after a Sensor  
Dry programme.  
Very large load or very small load. Single large item such as a blanket or  
comforter.  
If items are too tightly packed or too sparse the sensor may have trouble  
reading the dryness level of the load. Use a Manual Drying programme for  
very small loads.  
Large, bulky items such as blankets or comforters can sometimes wrap  
themselves into a tight ball of fabric. The outside layers will dry and  
register on the sensors, while the inner core remains damp. When drying  
a single bulky item, it may help to pause the cycle once or twice and  
rearrange the item to unwrap and expose any damp areas.  
To dry a few remaining damp items from a very large load or a few damp  
spots on a large item after a Sensor Dry programme has completed, empty  
the lint filter, then set a Manual Drying programme to finish drying the  
item(s).  
43  
TROUBLESHOOTING  
Odours  
Symptoms  
Possible Cause & Solution  
Are you using the appliance for the first time?  
The appliance has an  
odour.  
The smell is caused by rubber material that is attached to the appliance  
inside. This kind of smell is a rubber's own smell and disappears  
automatically after using the appliance several times.  
Do you smell an odour during use?  
When washing the clothes, use the detergent in accordance with the  
manufacturers recommendations. If you use the detergent excessively not  
according to the recommendations, undissolved detergent may  
accumulate on the clothes and cause an odour.  
You can smell odours from the clothes if the clothes were left in the  
appliance after drying or in the washing machine after washing. Unload  
the clothes promptly at the end of the drying or washing cycle.  
Ensure you can smell same odour in the washing machine. If so, clean the  
tub of the washing machine referring to the washing machine user  
manual.  
Always take care of both lint filters clean. If any residues were left in the lint  
filter after drying, it may cause odours. And also dry the lint filter  
completely after cleaning.  
Deodorization and cleaning the condenser should be done periodically by  
referring to the MAINTENANCE section.  
44  
TROUBLESHOOTING  
Wi-Fi  
Symptoms  
Possible Cause & Solution  
Your home appliance  
and smartphone is not  
connected to the Wi-Fi  
network.  
The password for the Wi-Fi that you are trying to connect to is incorrect.  
Find the Wi-Fi network connected to your smartphone and remove it, then  
register your appliance on LG ThinQ  
.
Mobile data for your smartphone is turned on.  
Turn off the Mobile data of your smartphone and register the appliance  
using the Wi-Fi network.  
The wireless network name (SSID) is set incorrectly.  
The wireless network name (SSID) should be a combination of English  
letters and numbers. (Do not use special characters.)  
The router frequency is not 2.4 GHz.  
Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4  
GHz and connect the appliance to the wireless router. To check the router  
frequency, check with your Internet service provider or the router  
manufacturer.  
The distance between the appliance and the router is too far.  
If the distance between the appliance and the router is too far, the signal  
may be weak and the connection may not be configured correctly. Move  
the location of the router so that it is closer to the appliance.  
Memo  
Memo  
Memo  

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