LG DB325 User Manual

OWNER'S MANUAL  
DISHWASHER  
Before beginning installation, read these instructions  
carefully. This will simplify installation and ensure that the  
product is installed correctly and safely. Leave these  
instructions near the product after installation for future  
reference.  
ENGLISH  
DB425*** / DB325***  
MFL70282461  
Rev.02_032521  
Copyright © 2020-2021 LG Electronics Inc. All Rights Reserved.  
4
SAFETY INSTRUCTIONS  
SAFETY INSTRUCTIONS  
READ ALL INSTRUCTIONS BEFORE USE  
The following safety guidelines are intended to prevent unforeseen  
risks or damage from unsafe or incorrect operation of the appliance.  
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as  
described below.  
Safety Messages  
This symbol is displayed to indicate matters and operations that  
can cause risk.  
Read the part with this symbol carefully and follow the  
instructions in order to avoid risk.  
WARNING  
This indicates that the failure to follow the instructions can cause  
serious injury or death.  
CAUTION  
This indicates that the failure to follow the instructions can cause  
minor injury or damage to the product.  
WARNING STATEMENTS  
WARNING  
• To reduce the risk of explosion, fire, death, electric shock, injury or  
scalding to persons when using this product, follow basic  
precautions, including the following:  
Technical Safety  
• This appliance is not intended for use by persons (including children)  
with reduced physical, sensory or mental capabilities, or lack of  
experience and knowledge, unless they have been given supervision  
     
5
SAFETY INSTRUCTIONS  
or instruction concerning use of the appliance by a person  
responsible for their safety. Children should be supervised to ensure  
that they do not play with the appliance.  
• Observe the information given in Specifications regarding the  
maximum number of place settings to be washed of the dishwasher.  
• The water pressure must be between 0.05 MPa and 0.6 MPa.  
Installation  
• Never attempt to operate the appliance if it is damaged,  
malfunctioning, partially disassembled, or has missing or broken  
parts, including a damaged cord or plug.  
• If the power cord is damaged or the hole of the socket outlet is loose,  
do not use the power cord and contact an authorized service centre.  
• Do not modify the power cord provided with the appliance. Please  
contact the LG Customer information centre to advise of its  
incompatibility.  
• This appliance should only be transported by two or more people  
holding the appliance securely.  
• Do not install the appliance in a damp and dusty place. Do not install  
or store the appliance in any outdoor area, or any area that is subject  
to weathering conditions such as direct sunlight, wind, or rain or  
temperatures below freezing.  
• Do not plug multiple socket outlets, an extension power cable or  
adapter with this appliance.  
• Disconnect the power cord, house fuse or circuit breaker before  
installing or servicing the appliance.  
• When moving or installing the product in a different location, call  
qualified service personnel for installation and service.  
• Fix the drain hose securely in place.  
• This appliance is not designed for maritime use or for mobile  
installations such as in RVs, trailers, or aircraft.  
• This appliance must be positioned near to an electrical power supply.  
6
SAFETY INSTRUCTIONS  
• When installing or moving the appliance, be careful not to pinch,  
crush, or damage the power cord.  
• Use new hose or hose-set supplied with the appliance. Reusing old  
hoses can cause a water leak and subsequent property damage.  
• Improper connection of the equipment-grounding conductor can  
result in risk of electric shock. Check with a qualified electrician or  
service personnel if you are in doubt as to whether the appliance is  
properly grounded.  
• This appliance must be grounded. In the event of malfunction or  
breakdown, grounding will reduce the risk of electric shock by  
providing a path of least resistance for electric current.  
• This appliance is equipped with a power cord having an equipment-  
grounding conductor and a grounding power plug. The power plug  
must be plugged into an appropriate socket outlet that is installed  
and grounded in accordance with all local codes and ordinances.  
• After installing, check the hose connection for leaks before moving  
the appliance into the cabinet opening.  
• Do not damage or place heavy items on the power cord of the  
appliance.  
• This appliance is intended to be used in household and domestic  
applications only and must not be used for commercial purposes.  
• For a permanently connected dishwasher: This appliance must be  
connected to a grounded metal, permanent wiring system, or an  
equipment-grounding conductor must be run with the circuit  
conductors and connected to the equipment-grounding terminal or  
lead to the appliance.  
• Connect the ground wire to the green ground connector in the  
terminal box.  
Operation  
• Immediately unplug the power plug and contact an LG Electronics  
customer information centre if you detect a strange sound, odour, or  
smoke coming from the appliance.  
7
SAFETY INSTRUCTIONS  
• Do not repair or replace any part of the appliance. All repairs and  
servicing must be performed by qualified service personnel unless  
specifically recommended in this Owner’s Manual. Use only  
authorized factory parts.  
• Do not leave the appliance door open. Children may hang on the door  
or crawl inside the appliance, causing damage or injury.  
• Do not use flammable gas and combustible substances (benzene,  
gasoline, thinner, petroleum, alcohol, etc.) near the appliance.  
• Do not attempt to separate any panels or disassemble the appliance.  
Do not apply any sharp objects to the control panel in order to  
operate the appliance.  
• Do not bend the power cable excessively or place a heavy object on it.  
• Do not put animals, such as pets into the appliance.  
• Do not touch the power plug or the appliance controls with wet  
hands.  
• If there is a gas leakage (isobutane, propane, natural gas, etc.), do not  
touch the appliance or power plug and ventilate the area  
immediately.  
• In case of flood, disconnect the power plug and contact the LG  
Electronics Customer Information Centre.  
• Under certain conditions, hydrogen gas may be produced in a hot-  
water system that has not been used for two weeks or more.  
HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been  
used for such a period, before using the appliance turn on all hot  
water tap and let the water flow from each for several minutes. This  
will release any accumulated hydrogen gas. As the gas is flammable,  
do not smoke or use an open flame during this time.  
• Keep the area underneath and around your appliances free of  
combustible materials such as lint, paper, rags, chemicals, etc.  
• Some dishwasher detergents are strongly alkaline. They can be  
extremely dangerous if swallowed. Avoid contact with the skin and  
eyes and keep children away from the dishwasher when the door is  
open. Check that the detergent receptacle is empty after completion  
of the wash cycle.  
8
SAFETY INSTRUCTIONS  
• Do not operate the appliance unless all enclosure panels are properly  
in place.  
• Use only detergents or wetting agents recommended for use in a  
appliance and keep them out of the reach of children.  
• Do not wash and dry articles that have been soaked in explosive  
substances such as gasoline, solvents, solvent-based detergent.  
• When loading items to be washed:  
- Locate sharp items so that they are not likely to damage the door  
seal.  
- Load sharp knives with the handles up to reduce the risk of cut-type  
injuries.  
• Do not wash plastic items unless they are marked “dishwasher safe”  
or the equivalent. For plastic items not so marked, check the  
manufacturer’s recommendations.  
• Do not touch any heating element (where it is exposed) during or  
immediately after use.  
• Do not abuse, sit on, or stand on the door or dish rack of the  
dishwasher.  
• After cleaning the dishes, turn off the tap. Turn on the tap again and  
check the connection status of water supply hose before cleaning.  
• Do not open the door while the appliance is in operation. Water will  
splash out and could cause a slipping hazard.  
• Be careful not to catch your hand when closing the door of the  
appliance.  
• Do not wash and dry articles that have been soaked in explosive  
substances such as gasoline, solvents, solvent-based detergent.  
• Do not come into contact with any fitted steam outlet.  
• Small parts, such as rack clips and filter retaining posts can be a choke  
hazard to small children if removed from the dishwasher. Keep out of  
reach of small children.  
• Knives and other utensils with sharp points must be loaded in the  
basket with their points down or placed in a horizontal position.  
9
SAFETY INSTRUCTIONS  
• The door should not be left in the open position since this could  
present a tripping hazard.  
Maintenance  
• Never unplug the appliance by pulling on the power cable. Always  
grip the power plug firmly and pull straight out from the socket  
outlet.  
• Securely plug the power plug in the socket outlet after completely  
removing any moisture and dust.  
• Do not spray water inside or outside the appliance to clean it.  
• Disconnect the appliance from the power supply before cleaning the  
appliance. Setting the controls to the OFF or stand by position does  
not disconnect this appliance from the power supply.  
Disposal  
• Before discarding an old appliance, unplug it. Cut off the cable  
directly behind the appliance to prevent misuse.  
• Dispose of all packaging materials (such as plastic bags and  
styrofoam) away from children. The packaging materials can cause  
suffocation.  
• Remove the door before disposing of or discarding this appliance to  
avoid the danger of children or small animals getting trapped inside.  
CAUTION STATEMENTS  
CAUTION  
• To reduce the risk of fire, electric shock, or injury to persons when  
using your product, basic safety precautions should be followed,  
including the following:  
Installation  
• Install the product on a firm and level floor.  
• Do not put the drain hose under the dishwasher during installation.  
 
10  
SAFETY INSTRUCTIONS  
Operation  
• Turn off the water tap and unplug the appliance if the appliance is to  
be left for an extended period of time, such as during vacations.  
• Do not place objects on the top of the appliance.  
• Do not wipe or coat the surface of the product with liquid detergent  
or bleach (chlorine bleach, oxygen bleach, etc). Failure to follow these  
instructions may result in corrosion or discoloration of the coating.  
• Do not touch water draining from the machine as it may be hot.  
• If the drain hose and the water supply hose are frozen in winter,  
defrost before using.  
• Do not put hands, feet, or metal objects below or behind the  
appliance.  
• Do not wash dishes stained with chemical products such as oil, cream  
or lotions used in a massage parlor, skin care shop, beauty shop or  
barber shop.  
Maintenance  
• If cooking oil is spilled on the exterior of the product, wipe it off  
immediately. Do not clean the exterior of the product with cleaners  
which contain alcohol, thinners, bleach, benzene, flammable liquids,  
or abrasives. These substances may discolor or damage the  
appliance.  
11  
SAFETY INSTRUCTIONS  
CARING FOR THE ENVIRONMENT  
Disposal of Your Old Appliance  
• All electric and electronic products, marked with this  
symbol (the “crossed-out wheeled bin”) must be disposed  
of separately from regular household waste, via  
designated collection facilities appointed by the  
government or the local authorities. Consumers may hand  
over old appliances at the point of sales upon buying a new  
equivalent appliance. Consumers may also hand over, free  
of charge, old appliances of very small size (< 25 cm) at  
authorized point of sales, without the obligation to buy a  
new equivalent appliance. Please contact your point of  
sales concerning this latter take-back modality.  
• The correct disposal of your old appliance will help prevent  
potential negative consequences for the environment and  
human health. A mindful management of old appliances  
by consumers may help the environmentally sound re-use,  
recycling and recovery of old appliances and the related  
materials.  
• For more detailed information about disposal of your old  
appliance, please contact your city office, waste disposal  
service or the shop where you purchased the product.  
(www.lg.com/global/recycling)  
 
12  
INSTALLATION  
INSTALLATION  
Parts and Specifications  
NOTE  
Appearance and specifications may change without notice to improve the quality of the appliance.  
Front View  
Interior View  
a
b
c
d
e
Control Panel  
Levelling Feet  
Power Cord  
a
b
c
d
e
f
g
h
i
j
Top Wash Impeller  
Upper Spray Arm  
Lower Spray Arm  
Salt Container Cap  
Filtration System  
Detergent and Rinse Aid Dispenser  
Steam Nozzle  
Water Supply Hose  
Drain Hose  
Lower Rack  
Upper Rack  
Cutlery Rack  
   
13  
INSTALLATION  
b
c
Noise Strap*1  
Moisture Barrier Tape (Aluminum tape)*2  
Accessories  
*1 Noise strips are provided: Side - 2 EA  
*2 This feature is only available on some models.  
a
Funnel  
Specifications  
Model  
DB425*** / DB325***  
220 - 240 V~, 50 Hz  
Power Supply  
Dimension  
598 mm X 554 mm X 815 mm  
(Width X Depth X Height)  
Product Weight  
Approx. 45 kg  
14 Place Settings  
0.05 - 0.6 MPa  
1600 - 1800 W  
Max. Capacity  
Permissible Inlet Water Pressure  
Power Consumption  
   
14  
INSTALLATION  
Install the appliance on a flat and stable area. Do  
not place any objects in-between the floor and  
base or leg off the appliance.  
Preparing Cabinet Opening  
Choosing the Proper Location  
NOTE  
This installation must be conducted by qualified  
service personnel to ensure it has been installed  
correctly.  
Do not pull or lift the appliance using the handle;  
dosing so can damage the door and hinges.  
Open the door and grab the body frame and the  
top front opening of the tub to move or lift the  
appliance.  
600 mm  
100 mm  
75 mm  
820 - 870 mm  
600 - 605 mm  
Install the appliance on a flat and stable area  
floor.  
Do not push the door of the dishwasher with  
knees.  
Cut out for hoses and electrical cables on either  
side. (Approximately 100 mm X 75 mm)  
Select a location as close to the sink as possible  
for ease of connection to the water and drain  
pipes.  
To ensure drainage, the appliance should not be  
installed more than 1 metre away from the sink.  
If the appliance is installed in a corner, allow  
minimum clearance of at least 50 mm between  
the appliance and an adjacent cabinet or wall.  
Before sliding the appliance into the installation  
opening, all necessary height adjustments  
should be made using a spanner.  
Attaching the Strip to the  
Appliance Side Cabinet  
To reduce noise attach the strip to the appliance  
sides, if the opening space allows.  
CAUTION  
Any bare wood surrounding the appliance  
should be sealed with a waterproof paint or  
sealant to prevent it from swelling.  
Slide the dishwasher into the cabinet, opening  
carefully. Make sure that the drain hose behind  
the machine and inside the cabinet is not kinked  
or stretched.  
 
15  
INSTALLATION  
1
2
Remove the double-side tape from the side  
strips.  
1
Clean and dry the underside of the counter top  
on which the tape will be attached.  
Attach the side strip to the front of the side  
cabinet and then push down the side strip so  
that the side strip adheres well to the cabinet.  
2
3
Remove the protective film from the tape.  
Install the tape to the underside of the counter  
top.  
3
Repeat the above steps for attaching the  
opposite side strip to the opposite side cabinet.  
Installing Moisture Barrier Tape  
When the appliance is installed without the top  
cover, the counter top underside may be damaged  
by steam or condensation when the door is  
opened.  
NOTE  
Moisture barrier tape is included in the manual  
assembly bag.  
Install the moisture barrier tape to the underside  
of counter top to protect the counter top from  
condensation when the appliance opened.  
If the counter top is made of granite or  
waterproof materials, the moisture barrier tape  
is not required.  
Condensation may occur on the underside or  
along the front edge of the counter top when the  
room temperature is low.  
16  
INSTALLATION  
Adjusting Back Levelling Feet  
Levelling the Appliance  
Use a Phillips screwdriver to adjust the rear  
levelling foot and the rear of the tub using the  
centre screw at the base of the appliance in the  
front.  
Checking the Level  
Levelling the appliance prevents unnecessary  
leakage and poor washing. Check whether the  
appliance is perfectly level after installation.  
Turn the centre screw clockwise to raise the rear  
of the tub and counterclockwise to lower it.  
If the appliance rocks when pushing the top  
plate of the appliance diagonally, adjust the feet  
again.  
NOTE  
The appliance is not level if there is a rubbing  
sound or stickiness when the door is opened.  
Adjusting and Leveling the  
Appliance  
When the appliance is not perfectly level, turn the  
adjustable feet until the appliance no longer  
wobbles.  
NOTE  
To avoid damaging the screw, do not use an  
electric screwdriver.  
NOTE  
Case 1. The Door is Slanted to the  
Right  
Place the appliance on a solid, level floor.  
Do not install the appliance on an elevated  
surface.  
1
Unscrew (counter-clockwise) the front left leg  
and correct the level.  
Adjusting Front Levelling Feet  
2
Check the opening of door and repeat if  
necessary until the door opens and closes  
properly.  
Use a flat-blade screwdriver to turn the front  
levelling feet and adjust the front of the tub.  
Turn the front levelling feet clockwise to raise the  
front of the tub up to 60 mm  
a
and  
counterclockwise to lower it up to 60 mm  
a.  
Case 2. The Door is Slanted to the  
Left  
1
Unscrew (counter-clockwise) the front right leg  
and correct the level.  
The adjustments work identically for both front  
levelling feet.  
 
17  
INSTALLATION  
2
Check the opening of door and repeat if  
necessary until the door opens and closes  
properly.  
Please ensure that the height levelling of the  
dishwasher is done by adjusting the feet before  
installing the side cabinet securing screws.  
Installing the Drain Hose  
If the end of the drain hose does not fit to the drain  
line, use a drain extension kit (optional) that is  
resistant to heat and detergent.  
Securing Dishwasher to Cabinet  
Framework  
This should be available from a plumbing shop  
or a hardware store.  
1
Remove the 2 plastic caps from the mounting  
bracket access holes.  
Connection to the Waste Spigot  
Check the waste spigot when initially installing. An  
OE error can occur when the waste spigot below  
the sink is not drilled out properly. To connect the  
drain hose, drill out at least a 15 mm diameter hole  
in the waste spigot before connecting and  
securing.  
CAUTION  
Make sure that plastic debris is not remaining  
inside of spigot after it has been drilled out.  
Do not attempt to open the waste hole with a  
screwdriver and hammer. This will induce debris  
to become stuck and cause a malfunction.  
2
Drive a wood screw (Φ 4.5 x 12 mm) through  
the mounting bracket and into the cabinet  
frame.  
Caution should be taken when passing hoses  
through Cabinetry holes as they may have sharp  
edges and could damage the hoses. Smooth or  
sand edges to avoid damaging the drain or inlet  
hose.  
3
Reinstall the plastic caps.  
Make sure that the line is not kinked or sharply  
bent.  
NOTE  
External water leakage could result if the  
installation of the screws to the surrounding  
timber cabinet is not done correctly.  
 
18  
INSTALLATION  
Preparing Water and  
Electrical Connections  
CAUTION  
Make sure the drain hose is straight before  
feeding the end of it through the hole for the  
water supply.  
Connecting the Hose to the  
Water Tap  
To prevent siphoning, one of the following  
methods must be used.  
Connect the water supply hose  
a
to the water tap.  
Method 1  
When the drain hose is connected to a waste  
spigot, the hose must be looped up to the  
underside of the bench top and secured.  
WARNING  
Do not shorten or damage the water supply hose  
as it contains electrical wires and components. It  
can not be detached or removed from the  
appliance for installation purposes.  
Method 2  
When the drain hose is connected to a separate  
It is important that the water supply hose not be  
tampered with, cut, disassembled, pulled, or  
kinked. It contains electrical wiring inside and if  
damaged, can cause an electrical hazard.  
standpipe  
connection  
Standpipe diameter is at least 40 mm.  
a, it is essential that an airtight  
b
be made. If not, it can induce odours.  
CAUTION  
Only use the threaded nut of the water supply  
hose to tighten it to the tap.  
Do not twist or kink the water supply hose when  
connecting it to the tap.  
This appliance may be fed with either hot or cold  
water. If the water connection can not be  
maintained below 65ºC, the appliance must be  
connected to cold water.  
 
19  
INSTALLATION  
Use sealant tape or sealing compound on the  
tap’s thread to avoid water leaks.  
Final Installation Check  
Make sure that the line is not kinked or sharply  
bent.  
Testing the Dishwasher  
1
2
3
Turn on electrical power.  
NOTE  
Turn on house water supply.  
Before connecting the water supply hose to the  
tap, turn on the tap to flush out foreign  
substances (dirt, sand or sawdust) in the water  
lines. Let water drain into a bucket.  
The door should open and close smoothly and  
without harsh noises, if the unit has been  
levelled correctly.  
It takes about 3 – 4 minutes for the first supply  
water.  
4
Run the appliance on a Rinse cycle to verify  
proper operation and check for leaks.  
Routing Electrical Wiring  
Installation Check Error Codes  
Connect the appliance to an earthed socket in  
accordance with the current wiring regulations,  
protected by a minimum 15 amp circuit breaker or  
time delay fuse.  
Error  
Possible Cause and Solution  
Code  
Wiring must be two wires with earth.  
Drain hose kinked or pinched.  
OE  
The power cord should not be positioned behind  
the appliance but within 1.2 meters of the side so  
that the plug is easily accessible.  
Feed the drainage and supply  
hoses through the hole under  
the sink. Then gradually slide the  
dishwasher into the cabinet  
while pulling on the hoses under  
the sink to take up any slack. This  
helps avoid kinking the hoses or  
trapping them beneath the  
dishwasher.  
WARNING  
For personal safety, remove house fuse or open  
circuit breaker or switch off power plug before  
installation.  
Do not use an extension cord or double adapter.  
The plug must be plugged into an appropriate  
outlet that is properly installed and grounded in  
accordance with all local codes and ordinances.  
Waste spigot under sink is  
clogged.  
Drill out the waste spigot under  
the sink.  
Repairs to the appliance must only be carried out  
by qualified service personnel. Repairs carried  
out by inexperienced persons may cause injury  
or serious malfunctioning. Contact our local  
service centre.  
Connect to a properly rated, protected, and sized  
power circuit to avoid electrical overload.  
 
20  
INSTALLATION  
Error  
Code  
Possible Cause and Solution  
Water supply line kinked under  
dishwasher.  
IE  
Feed the drainage and supply  
hoses through the hole under  
the sink. Then gradually slide the  
dishwasher into the cabinet  
while pulling on the hoses under  
the sink to take up any slack. This  
helps avoid kinking the hoses or  
trapping them beneath the  
dishwasher.  
House water supply not turned  
on.  
Turn water on. Water pressure  
may be too high or too low.  
21  
OPERATION  
OPERATION  
Make certain that no dishes or utensils are in  
the path of the spray arms.  
Operation Overview  
Do not place one dish on top of another.  
Using the Appliance  
1
Press the Power button.  
The unit will turn on. Check the indicators.  
2
Check that there is rinse aid and dishwasher  
salt present.  
Refill the rinse aid and the salt, if the  
corresponding icons illuminate. For more  
information, refer to Refilling section.  
6
Add the proper amount of detergent  
powder to the dispenser.  
n
e
: Salt Refill Icon  
If using Tablets, they can simply be placed  
directly on the base of the tub, or on the  
lower part of the inner door.  
: Rinse Aid Refill Icon  
3
Open the door and check the filters.  
25  
15  
Always clean the filter either after a wash or  
before a wash so that it does not impair the  
washing results.  
7
Set and start the programme.  
The programme will start automatically in 4  
seconds after any setting is selected.  
WARNING  
Do not load any items in upper rack when the  
lower rack is pulled out and loaded. Failure to do  
so may result in injury as the appliance could  
become unbalanced and topple over.  
4
Ensure the spray arms can unobstructedly  
rotate.  
Ensure that the upper spray arms and the  
lower spray arms rotate well. Remove the  
spray arm and clean it if it does not rotate.  
Push the upper rack in all the way.  
Empty the lower rack first and then the upper  
one. It will avoid water dripping from the upper  
rack onto the dishes below.  
Do not open the door during operation or right  
after it has completed the wash cycle as the  
steam may cause scalding as the door is opened.  
NOTE  
Never use liquid dishwashing detergent in the  
appliance.  
5
Load the dishes in the rack.  
   
22  
OPERATION  
Method 2  
NOTE  
You can check water hardness by using the test  
strip included in the product.  
It is not recommended to rinse the dishes  
manually before operating the dishwasher  
because it increases water and energy  
consumption.  
1
2
3
Immerse all reaction zones of the test strip for  
about a second. Do not in running water.  
Washing tableware in a household dishwasher  
usually consumes less energy and water in the  
use phase than hand dishwashing when the  
household dishwasher is used according to the  
manufacturer’s instructions.  
Shake off excess liquid from the strip and wait  
for 1 minute.  
Check the water hardness colour from the  
strip. Refer to the wrapper.  
Loading the household dishwasher up to the  
capacity indicated by the manufacturer will  
contribute to energy and water savings.  
Before Using  
This model has a water softener to soften hard  
water.  
NOTE  
The appliance can be used without dishwasher  
salt if not required, however, the hardness level  
needs to be set to H0 so that the icon does not  
remain lit.  
In order to provide satisfactory rinsing results,  
the appliance requires soft water, i.e., containing  
little or no lime, otherwise water stains will be  
left behind on the dishes and inside the  
appliance.  
If the tap water exceeds a certain level of  
hardness, it must be softened, i.e., decalcified.  
This is achieved by adding dishwasher salt to the  
water softener inside the appliance. The  
required amount of the salt is set up according  
to how hard tap water is.  
Checking Water Hardness Level  
Method 1  
1
Check the water hardness in your area. The  
water utility company can help you with this.  
2
Set the softening system level of the appliance  
according to the water hardness level.  
 
23  
OPERATION  
Water Hardness Table  
Water Hardness  
Softeni  
ng level  
Ratio  
mmol/l  
mg/l  
(Ca)  
ppm  
°d  
°e  
°f  
Range  
(Ca+Mg)  
0
<4  
4 - 7  
<5  
5 - 9  
<7  
<0.7  
<29  
Soft  
H0  
H1  
H2  
H3  
H4  
-
75  
7 - 13  
13 - 25  
25 - 38  
>38  
0.7 - 1.3  
1.3 - 2.5  
2.5 - 3.8  
>3.8  
29 - 50  
50 - 100  
100 - 150  
>150  
1:24  
1:7  
125  
250  
375  
7 - 14  
14 - 21  
>21  
9 - 17.5  
17.5 - 26  
>26  
1:4  
Hard  
2:1  
*1 The number of water softerner regeneration(s)*2: The number of wash cycle(s)*3  
*2 A water softner regeneration takes place at the end of a main wash operation according to the ECO  
programme.  
*3 A wash cycle consists of 4 operations(Pre-wash, Main wash, Rinse, Heating rinse) according to the ECO  
programme.  
Setting the Water Softening  
NOTE  
System  
The Salt Refill  
dishwasher salt is not in the softening system.  
n
icon turns on in the display if  
For effective washing results, adjust the setting  
corresponding to the hardness level of water used  
in water supply. The water softener has 5  
adjustment levels, and the appliance is  
If the hardness setting is set to H0, no icon  
indicates in spite of no salt.  
programmed at the factory for a water hardness  
level of H2. You can check the default setting value  
and adjust it in the following steps:  
Filling with Dishwasher Salt  
The salt dispenser must be filled with salt before  
starting the washing programme. In case of  
1
2
3
Press Power and Half Load button  
simultaneously.  
Current setting value indicated.  
insufficient salt, the Salt Refill  
n
icon indicates on  
the display, unless the hardness level has been set  
to H0.  
Press the Delay Start button, and then set up  
the intended value.  
Scope of setting value is H0 to H4.  
CAUTION  
Once you have filled with dishwasher salt you  
must run the Rinse cycle immediately to remove  
the salt and the salt water around the inner tub  
in order to prevent corrosion.  
Press the Start button to save the setting.  
The power turns off after saving.  
     
24  
OPERATION  
1
Remove the lower rack and remove the cap of  
the salt dispenser located on the left side of the  
filters.  
rust or damage to the appliance if the left  
unwashed.  
2
Before using the appliance for the first time, it  
is necessary to pour 1 kg of dishwasher salt  
and 1 litre of water at the same time if  
intending to use the water softener system.  
When refilling the salt, use a funnel. Refer to  
Before Using section.  
NOTE  
The salt can be purchased from salt distributors.  
Adding Rinse Aid  
The Rinse Aid indicator appears in the display  
when more rinse aid is needed.  
3
4
Refit the cap tightly.  
The use of rinse aid is recommended to prevent  
water spots on dishes and to enhance drying  
results.  
Run the Rinse cycle without dishes.  
Salt Refill Cycle (1 kg for each load)  
1
Open the rinse aid lid by lifting up the flap.  
H1  
H2  
H3  
H4  
Cycles  
130  
50  
20  
10  
The table describes information of Auto  
programme.  
Cycle may vary on the salt refill amount.  
CAUTION  
Do not pour any detergent in the salt dispenser.  
It will cause a malfunction.  
2
Add a liquid rinse aid to the maximum fill level.  
The rinse aid should be settled in the dispenser  
while filling, or air bubbles may result in poor  
drying results.  
Wipe off any spilled salt around the salt  
dispenser cap. Saline solution that runs into can  
cause corrosion in the tub and to the dishwasher  
load.  
Seal the cap properly by aligning it horizontally  
and turning it clockwise. A loosely fitted cap may  
cause the saline solution to leak from the salt  
dispenser into the tub and cause corrosion.  
After refilling the dishwasher salt, a wash  
programme should be operated without dishes,  
as any spilled salt inside the appliance may cause  
25  
OPERATION  
3
Close the lid to lock the dispenser. Rinse aid is  
dispensed automatically during the final rinse  
cycle.  
NOTE  
The Rinse Aid Refill  
e
icon will illuminate when  
more rinse aid is needed.  
CAUTION  
If you notice cloudy spots, streaks or water  
marks on the glassware after washing, increase  
the setting level.  
Wipe off any spilled rinse aid to prevent suds.  
Setting the control too high can cause foaming,  
which will cause poor wash results.  
NOTE  
Only use liquid rinse aid in the appliance.  
If the glass is smeared or foam is present on the  
bottom, decrease the level setting.  
Do not overfill the rinse aid dispenser.  
Setting the rinse aid control too low can cause  
spotting and streaking on dishes and poor  
drying results.  
Too much or too little rinse aid can inhibit the  
drying results.  
If rinse aid flows out of the dispenser, wipe it off.  
Otherwise many suds can occur and stain the  
dishwasher.  
Setting the Rinse Aid Level  
The dispenser has five adjustment levels. The  
default programme is rinse aid level 2. This can be  
checked and altered by using the buttons on the  
control panel.  
1
2
Ensure the appliance is off.  
Press Power and Dual Zone simultaneously to  
check the current setting.  
3
4
Press Delay Start to change the rinse aid  
dispenser setting. Each press of the button  
changes the setting one step from L0(off) to L4.  
Once the desired rinse aid dispenser setting is  
selected, press Start to save.  
The power turns off after saving.  
CAUTION  
If the rinse aid lid is not closed properly, a large  
amount of rinse aid will release into the tub and  
cause washability problems.  
26  
OPERATION  
Control Panel  
Control Panel Features  
For Steam Models  
a
b
Power  
Press Power button to turn power on and off.  
After the cycle is complete, the power automatically turns off for purposes of safety and economy.  
If there is a power surge, power outage, or disruption of any kind, power is automatically turned off  
for safety.  
When power is connected again, it will turn on automatically and resume the cycle.  
Display  
8:88 Digital Display  
:
-
The digital display on the control panel shows the ESTIMATED cycle time. When the cycle and  
options are selected, the display shows the total estimated time to complete those selections.  
During operation, the display shows the remaining estimated operating time.  
-
-
-
The estimated time shown on the display does not include delay times for heating water, etc.  
If Delay Start is selected, the display shows the delay time in hours.  
The Auto cycle time may vary depending on the soil level of your load.  
e
:
Rinse Aid Icon  
-
This icon flashes when the rinse aid level is low. The LED automatically shuts off when the rinse aid  
is refilled or the level is set to 0.  
a
:
Machine Clean Icon  
-
-
This icon flashes after every 30 cycles.  
To activate or deactivate the icon, press the Delicate button for 3 seconds.  
f
:
Wi-Fi  
-
When the appliance is connected to the internet through a home Wi-Fi network, this icon  
illuminates.  
n
:
Salt Refill Icon  
-
This icon flashes when the salt level is low. The LED automatically shuts off when the salt is refilled.  
 
27  
OPERATION  
c
d
Chime On/Off  
To activate or deactivate the button sounds, press and hold Dual Zone and Energy Saver  
simultaneously for 3 seconds. The error alert sound cannot be turned off.  
Cancel  
The drain pump activates and the cycle cancels. Once the appliance finishes draining, the power  
turns off.  
Press and hold START button for 3 seconds to activate the cancel function.  
e
START  
To operate the appliance, close the door and press START button.  
If START button is not pressed to start the cycle within 4 minutes, the power will automatically turn  
off.  
Eco  
Wash Cycles  
It provides the most efficient energy and water  
consumption for a good washing result and drying  
result on a normally soiled load and as it uses very  
little energy.  
Auto  
This cycle senses the soil amount and water clarity  
and optimizes the wash to achieve the best  
cleaning. The wash time may vary depending on  
the soil level.  
Turbo  
This cycle will clean moderately soiled dishes using  
slightly more energy and water.  
Intensive  
This cycle is for heavily soiled dishes and dishes  
with hardened on soil. This cycle defaults to the  
strongest spray intensity and uses it to wash  
heavily soiled dishes.  
Extra Dry is set to on as default. If you do not  
want to dry dishes after washing, turn off the  
Extra Dry option. Not drying the dishes will  
result in a shorter cycle time.  
Delicate  
Download Cycle  
Use this cycle to clean delicate items such as fine  
china and stemware.  
Use a dedicated cycle downloadable via Wi-Fi or  
NFC. (depending on model).  
NOTE  
Refresh  
Only the cycle code for the currently downloaded  
cycle appears on the appliance. See the  
This cycle freshens up and warms dishes that have  
been unused for a long time.  
smartphone app for cycle codes, names, and  
more information about the available cycles.  
Do not use detergent when using this cycle.  
-
Default Cycle: P1. Pots & Pans  
 
28  
OPERATION  
Machine Clean  
Dual Zone  
This cycle is for cleaning the inside of the appliance.  
Use the cycle without dishes in the appliance. It  
eliminates residual soils, odor, white spots,  
limescale, and other dirt. Add citric acid or another  
cleaning agent for more effective results.  
This option automatically sets the spray intensity to  
soft for the upper spray arm and strong for the  
lower spray arm. Place heavily soiled dishes like  
plates and bowls in the lower rack and lightly soiled  
dishes like cups and small plates in the upper rack  
to get the best results.  
Press and hold Intensive for 3 seconds to  
activate.  
Half Load  
This option washes intensively by selecting the  
upper or lower racks. For small loads, use just the  
upper or lower rack to save energy and time. By  
Rinse  
This cycle is a quick rinse only for dishes that will  
not be washed immediately. The cycle rinses dishes  
that have excess soil to soften dried on residue.  
Rinsing the dishes helps prevent odors in the  
appliance.  
pressing the Half Load button, the settings  
f
(Upper), (Lower) and the cancellation of the this  
g
option are available.  
Press and hold Eco for 3 seconds to activate.  
Energy Saver  
NOTE  
Do not use detergent with the this option.  
This option saves energy by reducing the wash and  
rinse temperatures. Wash time is increased to  
maintain wash results. Do not use this cycle with  
heavily soiled dishes.  
This cycle does not have drying.  
Express  
This cycle will quickly clean lightly soiled dishes.  
Steam  
This option adds steam during the cycle to improve  
wash results.  
Press and hold Turbo for 3 seconds to activate.  
NOTE  
This cycle does not have drying. Select the Extra  
High Temp  
Raises the main wash or heating rinse temperature  
to improve cleaning.  
Dry option or another cycle for better drying.  
Extra Dry will add to the overall cycle time.  
Detergent tablets are not recommended for use  
of Express cycle. If the detergent tablets are  
used, it may cause detergent residue on dishes  
due to the relatively low rinse temperatures.  
A chime will sound to alert you of any residual  
temperatures inside the appliance. Wait for the  
appliance to completely cool down before  
opening the door.  
Extra Dry  
Select this option for better drying results. This  
option adds extra drying time to the cycle and  
raises the heating rinse temperature.  
Options and Extra  
Functions  
Select the desired cycle button and then select the  
options for that cycle. For more information, see  
the Cycle/Option Guide section.  
 
29  
OPERATION  
When the rinse aid is empty, this option is  
selected automatically.  
The door will open automatically at the end of a  
programme that includes drying in order to  
enhance drying results.  
To activate or deactivate this feature, press and  
hold the Energy Saver button and the High  
Delay Start  
Temp button simultaneously for 3 seconds.  
This feature delays the start of a selected cycle.  
Each time the Delay Start button is pressed, the  
delay time increases by an hour. The delay time can  
be set from 1 to 12 hours, in one-hour increments.  
This feature is not available when the Machine  
Clean and Rinse cycle is selected.  
When you select the Download Cycle, this  
feature may operate even if the feature is  
deactivated. Because the Download Cycle is  
designed to achieve the best results in a specific  
purpose regardless of appliance settings.  
To cancel this feature, turn the power off.  
To change the cycle and cycle option, open the  
door and then select another cycle and cycle  
option. The countdown will continue.  
The display shows whether this feature is on or  
off.  
Control Lock  
This feature helps prevent settings from being  
changed during a cycle. Selecting this feature locks  
all of the buttons, except for the Power button, on  
the control panel. This feature does not lock the  
door.  
On models with the external display, while a  
cycle is running, press and hold Half Load and  
Energy Saver simultaneously for 3 seconds to  
activate or deactivate this feature. On models  
with a concealed display, open the door during  
operation and follow the same instruction.  
WARNING  
Keep children away from the appliance while the  
appliance is operating. Exposure to high  
temperature steam may cause scalding or  
burns.  
When this feature is activated, the display code  
CL will show on the display.  
To start a new cycle, deactivate this feature.  
This feature can be set at any time by turning on  
the appliance.  
Wi-Fi  
Press and hold Delay Start for 3 seconds to  
connect to the network. Refer to SMART  
FUNCTIONS sections for detailed information  
about this feature.  
Auto Open Dry  
This feature may vary depending on the model  
purchased.  
30  
OPERATION  
Programme Table  
Programme Guide  
On DB425*** Models  
Wash  
Main wash  
Rinse  
Heating rinse  
Program  
Soil Level  
me  
Dry  
Pre-wash  
Rinse  
Auto  
All levels  
Heavy  
Light  
#
#
#
#
#
(62 )*1  
(65 - 70 )  
(70 )*2  
Intensive  
Delicate  
#
#
#
#
#
#
#
(75 )  
#
#
#
#
#
#
#
#
#
#
#
(62 )*1  
(70 )*2  
#
(55 )  
#
(62 )*1  
(70 )*2  
#
Refresh  
(62 )*1  
(75 )*2  
Eco  
Moderate  
Moderate  
Light  
#
#
(46 )*1  
(54 )*1  
(42 )*2  
(64 )*2  
Turbo  
Express  
Rinse  
#
(65 )  
#
(62 )*1  
(65 )*2  
#
(45 )  
#
(62 )*1  
(60 )*2  
Light  
#
#
Machine  
Clean  
#
#
(50 )  
#
(70 )  
#
*1 Auto Open Dry feature is on.  
*2 Auto Open Dry feature is off.  
     
31  
OPERATION  
NOTE  
Running time may vary according to the water temperature, ambient temperature, water pressure and  
voltage.  
Information that the values given for programmes other than the eco programme are indicative only.  
When the Auto Open Dry feature is activated, the heating rinse temperature may vary.  
32  
OPERATION  
On DB325*** Models  
Wash  
Main wash  
Rinse  
Heating rinse  
Program  
Soil Level  
me  
Dry  
Pre-wash  
Rinse  
Auto  
Intensive  
Delicate  
Refresh  
Eco  
All levels  
Heavy  
Light  
#
#
#
#
(70 )  
#
(65 - 70 )  
#
#
#
#
#
#
#
(75 )  
#
#
#
#
#
#
#
(70 )  
#
#
#
#
#
(55 )  
#
(70 )  
#
(75 )  
Moderate  
Moderate  
Light  
#
(42 )  
#
(64 )  
Turbo  
#
(65 )  
#
(65 )  
Express  
Rinse  
#
(45 )  
#
(60 )  
Light  
#
#
Machine  
Clean  
#
#
(50 )  
#
(70 )  
#
NOTE  
Running time may vary according to the water temperature, ambient temperature, water pressure and  
voltage.  
Information that the values given for programmes other than the eco programme are indicative only.  
33  
OPERATION  
Regulation for Europe(On DB425*** Models)  
Energy Consumption  
Programme  
Water Consumption  
Duration (min)  
(kWh)  
Auto  
Intensive  
Delicate  
Eco  
12.9  
23.1  
16.5  
9.5  
0.91 - 0.97  
1.60  
162  
185  
124  
193  
120  
78  
1.07  
0.85  
Refresh  
Turbo  
10.0  
18.5  
9.6  
0.76  
0.84  
Express  
Rinse  
0.58  
56  
6.6  
0.01  
18  
Machine Clean  
12  
0.78  
83  
*1 Auto Open Dry feature is on.  
NOTE  
The data given will vary depending on individual conditions.  
 
34  
OPERATION  
Regulation for Europe(On DB325** Models)  
Energy Consumption  
(kWh)  
Programme  
Water Consumption  
Duration (min)  
Auto  
Intensive  
Delicate  
Eco  
13.1  
23.9  
16.8  
9.5  
1.08 - 1.17  
1.76  
195  
185  
124  
228  
66  
1.14  
0.95  
Refresh  
Turbo  
9.8  
0.78  
18.8  
12.4  
6.5  
0.87  
59  
Express  
Rinse  
0.61  
38  
0.01  
18  
Machine Clean  
12.1  
0.75  
83  
NOTE  
The data given will vary depending on individual conditions.  
NOTE  
Regulation EU 2019/2022, valid from 1st March 2021, is related to the Energy Efficiency classes by  
Regulation EU 2019/2017.  
Scan the QR code on the energy label supplied with the appliance, which provides a web link to the  
information related to the performance of the appliance in the EU EPREL database. Keep the energy  
label for reference together with the owner's manual and all other documents supplied with the  
appliance.  
The model name can be found on the rating label of the appliance. Open the door and look at the right  
side of the door.  
To find the same information in EPREL, visit https://eprel.ec.europa.eu and search using the model  
name. (Valid from 1st March 2021)  
35  
OPERATION  
Available Options  
NOTE  
The Energy Saver option is not available with the High Temp or Extra Dry option.  
The Delay Start option can be selected for every washing programme in this table.  
For Steam Models  
Programm  
Energy  
Saver  
Dual Zone  
Half Load  
Steam  
High Temp  
Extra Dry  
e
Auto  
#
#
#
#
#
#
#
#
#
#
#
#
#
#
#
#
#
#
#
#
#
#
#
Intensive  
Delicate  
Refresh  
Eco  
#
#
#
#
#
#
#
Turbo  
Express  
Rinse  
Machine  
Clean  
Download  
Cycle  
36  
OPERATION  
Loading the Dishes  
Cutlery Rack  
Information for Energy  
Test (EN60436)  
Appliance loaded in accordance with standard  
specifications.  
NOTE  
When the salt dispenser is operated, the data  
below increases.  
-
-
-
Water Consumption: 4 Liter  
Energy Consumption: 30 W  
Duration: 4 minutes  
For Models with Auto Open Dry  
Function  
Capacity: 14 place settings  
Comparability programme: Eco  
Rinse Aid setting: L4  
a
b
c
d
e
f
g
Tea Spoons(No soiling)  
Dessert Spoons(No soiling)  
Serving Fork(No soiling)  
Forks(Egg)  
Reference cleaner: 22 g of detergent into the  
dispenser inside.  
Height-adjustable Rack-U position: Middle  
Auto Open Dry setting: On  
Filter type: Manual  
Gravy Ladle(No soiling)  
Serving Spoons(No soiling)  
Soup Spoons(Oat flake)  
For Models without Auto Open  
Dry Function  
Every 2nd soup spoon is soiled.  
h
Knifes(No soiling)  
Capacity: 14 place settings  
Comparability programme: Eco  
Rinse aid setting: L4  
Reference cleaner: 22 g of detergent into the  
dispenser inside.  
Height-adjustable Rack-U position: Middle  
Filter type: Manual  
 
37  
OPERATION  
Upper Rack  
Lower Rack  
*2  
a
Glasses(Milk)  
a
b
c
d
e
f
g
h
i
Dinner plates(Egg)  
Melamine Dessert Plates(Egg)  
Dessert Bowls(Oat flake)  
Soup plates(Oat flake)  
Oval Platter(Meat)  
*1 There are 7 glasses stained with milk.  
*2 Milk Glass for EN60704-2-3: 2020  
b
c
d
e
f
Saucers(Black tea)  
Mugs(Black tea)  
Small Pot(Spinach + Margarine)  
Oven Pot(Meat)  
Cups(Black tea)  
Dessert bowl(Oat flake)  
Glass bowl(Meat)  
Dessert Plates(Spinach)  
Melamine Bowls(Margarine)  
Loading the Dishwasher  
For effective washing results, always follow the  
instructions.  
Remove large particles of food debris from  
plates including bones etc. before loading.  
Always rinse off plates when loading if they are  
not to be washed immediately.  
Items with burnt on food should be soaked prior  
to loading the dishwasher.  
Deep based items should be placed upside  
down.  
Plastic items will not dry well, compared to other  
items.  
 
38  
OPERATION  
Make sure that all items do not touch each other.  
To make it easier to load larger dishes, the front  
row of tines can be folded down.  
Items not Suitable for  
Dishwashers  
The combination of high water temperature and  
dishwasher detergents may damage certain items.  
Do not wash the following items.  
Copper or anodised aluminium  
Hand painted silver or gold leaf crockery  
Wood or bone handled utensils  
CAUTION  
Iron or non rust proof utensils  
The spray arms must not be blocked by items  
that are too tall or hang through the baskets.  
Test for free movement by manually rotating the  
spray arms.  
Plastic items which are not appliance safe  
Expensive ware such as silver and dishes with  
golden rings  
Fragile item such as crystal glasses  
CAUTION  
Do not place pots or pans with plastic handles in  
the appliance as the handles may deteriorate  
due to the heat and detergent.  
Water proof or long lasting lipstick smudges on  
glasses may not be removed during the wash.  
Loading the Lower Rack  
Daily Use Load  
The lower rack is suitable for dinner plates, soup  
bowls, dishes, pots, pans, lids and even a grill tray.  
Folding Down the Rack Tines  
Fold tines down to fit larger dishes; pull tines back  
up to fit smaller dishes.  
Plates should be positioned upright and facing the  
centre of the rack and pots, pans and large dishes  
must be turned upside down.  
39  
OPERATION  
Loading the Upper Rack  
Daily Use Load  
The upper rack is suitable for delicate items such  
as, small plates, long cutlery, cups, glasses and  
appliance safe plastic items.  
CAUTION  
The spray arms must not be blocked by items  
that are too tall or hang through the baskets.  
Test for free movement by manually rotating the  
spray arms.  
Cups, glasses and bowls must be positioned upside  
down.  
Plates should be positioned upwards with the  
plate.  
Removing and Replacing Cup  
Racks  
The left and right cup racks are interchangeable  
and can be removed.  
The cup racks provide support for long steam  
glasses.  
1
Slide cup rack down into its closed position.  
The left side row of tines can be folded down or the  
cup racks can be folded up out of the way for tall  
crockery items.  
2
Locate assembly slot  
a
on cup rack and firmly  
pop rack off support bar on that side.  
40  
OPERATION  
The rack on the left pops free at the back.  
The rack on the right pops free at the front.  
There are three available positions for adjusting  
the height of the upper rack to create more space.  
Lowering the Rack  
Hold the rack at the centre of each side to support  
its weight. Then, push the button on each side to  
release the rack and lower it to the lower position.  
3
Slide cup rack off support bar on opposite side.  
4
Reverse instructions to replace cup rack.  
Height Adjustable Upper Rack  
The height of the upper rack can be adjusted when  
you load glasses with long stems or tall crockery  
items.  
41  
OPERATION  
then raise each side of the rack individually until  
it clicks into place.  
Raising the Rack  
Lift the rack at the centre of each side until the rack  
locks into place in the upper position. It is not  
necessary to lift the lock levers to raise the rack.  
There is a 56 mm gain in height when the upper  
rack is moved to the lower position.  
After adjusting the rack levels, check that the  
spray arms are free to rotate.  
With the lower position of the upper rack, check  
if the bottom part of upper rack including spray  
arm is not disturbing items on the lower rack.  
Possible plate size according to the  
upper rack position  
When the upper rack is in the lower position,  
push in the upper rack first, and the lower rack  
later.  
Plate Size (mm)  
Pull out the lower rack first, and the upper rack  
later.  
Upper  
Rack  
Position  
Upper Rack  
When the upper rack is in the lower position, the  
possible height of dishes differs with models  
where the cutlery rack is fitted.  
Lower  
Rack  
with  
without  
Cutlery  
Rack  
Cutlery  
Rack  
Upper  
Middle  
Lower  
165  
193  
221  
215  
243  
271  
300  
272  
244  
Loading the Cutlery Rack  
The cutlery rack is best suited for flatware and most  
cooking or serving utensils. It can also fit small  
prep bowls and lids. The separators on the cutlery  
WARNING  
Before adjusting, ensure the rack is empty of all  
dishes. Otherwise dishes may get damaged or  
you may get injured.  
NOTE  
Raise the upper rack without pushing the  
buttons on each side. Pushing the buttons when  
raising the rack will prevent the rack from  
locking into position.  
To set the rack to the middle position, it may be  
easier to lower the rack all the way down and  
42  
OPERATION  
rack help keep utensils separated to avoid damage  
and improve cleaning.  
of different sizes. Remove dishes before adjusting  
the tray. Adjust the tray by sliding the lever.  
Removing the Cutlery Rack  
The entire cutlery rack can be removed if more  
space is needed on the upper rack for larger items.  
Always remove the cutlery from the rack before  
removing the rack.  
Pull the rack out to the end of the rails. Then, lift the  
front of the rack so that the rollers clear the stop on  
the end of the rail. The rack can now be slid forward  
and removed from the rails.  
If the handles of your cutlery are too thick, then  
reverse the pieces so that the handles face the  
other direction.  
Height Adjustable Tray  
The tray on the left side can be adjusted to a high  
or low position to accommodate utensils or cutlery  
WARNING  
Be careful when loading and unloading items  
with sharp edges. Load sharp knives with the  
blade down to reduce the risk of injury.  
Adding Cleaning Agents  
Adding Detergent to the  
Dispenser  
Remove the label on the dispenser prior to  
running the appliance for the first time.  
 
43  
OPERATION  
The amount of detergent needed depends on  
the cycle, load size, and soil level of dishes.  
Amount of detergent  
Put detergent into the detergent compartment  
before starting any cycle, except the Rinse cycle.  
Programme  
Main wash  
(dispenser)  
1
Push the button on the dispenser lid to open  
the cover.  
Auto  
Intensive  
Delicate  
Refresh  
20 g  
20 g  
20 g  
-
Eco  
22 g  
20 g  
20 g  
20 g  
-
Turbo  
Download Cycle  
Machine Clean  
Rinse  
2
Add dishwashing detergent to the main wash  
compartment until the level is between the  
lines marked 15 and 25.  
Fill to over the 25 line for hard water or  
heavily soiled loads.  
Express  
20 g  
Fill to the 15 line for soft water or lightly  
soiled loads.  
WARNING  
۲٥  
۱٥  
Dishwasher detergent and rinse aid contain  
chemical components, like all other household  
detergent. So, they must be kept out of the reach  
of children.  
3
4
Push the detergent lid to slide the lid closed  
until it clicks.  
CAUTION  
Use only detergent intended for dishwashers.  
Incorrect detergent may cause the appliance to  
fill with suds during operation. Excess suds may  
reduce wash results and may cause the  
appliance to leak.  
To avoid damaging the appliance, do not pull up  
on the dispenser to close the appliance door.  
If a prewash is desired, fill the recessed  
prewash compartment area on the lid with  
detergent.  
Use of an unsuitable detergent and rinse aid  
may result in a risk of damage, corrosion, poor  
washing results, poor drying or leakage.  
44  
OPERATION  
any spilled salt inside the appliance may cause rust  
or damage to the appliance if the left unwashed.  
CAUTION  
When the salt refill  
n
icon illuminates, it means the  
Only use the detergent and rinse aid that has  
been qualified with standard. Use of an  
unqualified detergent and rinse aid may present  
a risk of damage, corrosion, poor washing  
results, poor drying, and leakage.  
salt is almost empty. If necessary, refill the salt  
chamber.  
CAUTION  
If too much detergent is used, too many suds  
can occur. It may cause leakage of suds and stain  
the dishes in the dishwasher.  
Do not add detergent or any other solution into  
the water softener housing other than  
dishwasher salt. Doing so will cause the water  
softening system to malfunction.  
NOTE  
Too much detergent can leave a film on dishes  
and in the tub, resulting in poor wash results.  
Useful Tips  
After washing, check whether the detergent was  
completely washed out.  
Drying  
Some appliance detergent tablets may become  
stuck in the dispenser due to their excessive size.  
Tablets can be placed onto the base of the wash  
tub next to the filter before starting the cycle.  
Plastic items may cause poor drying results  
compared to other items.  
To assist drying, the door can be opened for a  
short period of time after the cycle.  
Never use liquid dishwashing detergent in the  
appliance.  
NOTE  
Detergent tablets are not recommended for use  
of Express cycle. If the detergent tablets are  
used, it may cause detergent residue on dishes  
due to the relatively low rinse temperatures.  
Make sure that all items do not touch each other.  
If dry results are not good or water stains  
remain, add the Extra Dry option or set the rinse  
level.  
When using tablet type (2 in 1, 3 in 1) detergent,  
an additional rinse may be required, depending  
on the volume of dishes, in this case use the  
Extra Dry option or set the rinse level.  
Refilling  
To maintain the effective dry results, check and  
refill rinse aid regularly.  
To maintain the effective wash results, check and  
refill dishwasher salt regularly.  
Unloading the Dishwasher  
Checking the Rinse Aid  
Before unload the dishes, check if the dishes  
cooled down to hand-warm condition.  
When the rinse aid refill  
e
icon illuminates lit, it  
Empty the lower rack first and then the upper  
one. It will avoid water dripping from the upper  
rack onto the dishes below.  
means the rinse aid is almost empty. If necessary,  
refill the rinse aid chamber.  
WARNING  
Checking the Dishwasher Salt  
After refilling the dishwasher salt, a wash  
programme should be operated without dishes, as  
Do not pull out all full loaded racks at on time,  
the appliance can topple over. Unload each rack  
one by one.  
   
45  
SMART FUNCTIONS  
SMART FUNCTIONS  
LG ThinQ Application  
NOTE  
The LG ThinQ application allows you to  
communicate with the appliance using a  
smartphone.  
If you change your wireless router, Internet  
service provider, or password, delete the  
registered appliance from the LG ThinQ  
application and register it again.  
LG ThinQ Application Features  
Communicate with the appliance from a  
smartphone using the convenient smart features.  
The application is subject to change for  
appliance improvement purposes without notice  
to users.  
Functions may vary by model.  
Monitoring  
This function checks the current status, cycle,  
options running time and cycle end time for the  
application on a single screen.  
Before Using LG ThinQ  
Application  
Download Cycle  
You can download new and special cycles that are  
not included in the basic cycles on the appliance.  
Appliances that have been successfully registered  
can download a variety of specialty cycles specific  
to the appliance.  
Only one cycle can be stored on the appliance at  
the same time.  
1
Check the distance between the appliance and  
the wireless router (Wi-Fi network).  
If the distance between the appliance and  
the wireless router is too far, the signal  
strength becomes weak. It may take a long  
time to register or installation may fail.  
Once cycle download is completed in the appliance,  
the appliance keep the downloaded cycle until a  
new cycle is downloaded.  
2
Turn off the Mobile data or Cellular Data on  
your smartphone.  
Machine Clean Reminder  
This function shows how many cycles remain  
before it is time to run the Machine Clean cycle.  
Smart Diagnosis  
This function provides useful information for  
diagnosing and solving issues with the appliance  
based on the pattern of use.  
3
Connect your smartphone to the wireless  
router.  
Settings  
Allows you to set various options on the appliance  
and in the application.  
Push Alert  
When the cycle is complete or the appliance has  
problems, you have the option of receiving push  
notifications on a smartphone. The notifications  
are triggered even if the LG ThinQ application is  
off.  
   
46  
SMART FUNCTIONS  
smartphone. Follow instructions to download and  
install the application.  
NOTE  
To verify the Wi-Fi connection, check that  
on the control panel is lit.  
f
icon  
Deactivating Network  
Connection  
On your smartphone, disconnect to your home Wi-  
Fi network.  
The appliance supports 2.4 GHz Wi-Fi networks  
only. To check your network frequency, contact  
your Internet service provider or refer to your  
wireless router manual.  
LG ThinQ is not responsible for any network  
connection problems or any faults,  
malfunctions, or errors caused by network  
connection.  
1
2
Run the LG ThinQ application.  
Select and touch the Dishwasher in the  
application.  
If the appliance is having trouble connecting to  
the Wi-Fi network, it may be too far from the  
router. Purchase a Wi-Fi repeater (range  
extender) to improve the Wi-Fi signal strength.  
3
Select and touch the Delete Product on the  
settings menu to disconnect it.  
The Wi-Fi connection may not connect or may be  
interrupted because of the home network  
environment.  
The network connection may not work properly  
depending on the Internet service provider.  
Wireless LAN Module  
Specifications  
The surrounding wireless environment can  
make the wireless network service run slowly.  
Model  
LCW-003  
The appliance cannot be registered due to  
problems with the wireless signal transmission.  
Unplug the appliance and wait about a minute  
before trying again.  
Frequency Range  
Output Power (Max)  
2412 to 2472 MHz  
IEEE 802.11b: 18.37  
dBm  
If the firewall on your wireless router is enabled,  
disable the firewall or add an exception to it.  
IEEE 802.11g: 17.67  
dBm  
IEEE 802.11n: 17.67  
dBm  
The wireless network name (SSID) should be a  
combination of English letters and numbers. (Do  
not use special characters.)  
Wireless function S/W version : V 1.0  
Smartphone user interface (UI) may vary  
depending on the mobile operating system (OS)  
and the manufacturer.  
For consideration of the user, this device should be  
installed and operated with a minimum distance of  
20 cm between the device and the body.  
If the security protocol of the router is set to  
WEP, you may fail to set up the network. Please  
change it to other security protocols (WPA2 is  
recommended) and register the product again.  
Declaration of Conformity  
Installing the LG ThinQ  
Application  
Search for the LG ThinQ application from the  
Google Play Store or Apple App Store on a  
Hereby, LG Electronics declares that the radio  
equipment type Dishwasher is in compliance with  
Directive 2014/53/EU. The full text of the EU  
declaration of conformity is available at the  
following internet address:  
47  
SMART FUNCTIONS  
LG Electronics European Shared Service Centre B.V.  
troubleshooting data to a smartphone using the  
LG ThinQ application.  
Krijgsman 1, 1186 DM Amstelveen, The  
Netherlands  
Launch the LG ThinQ application and select the  
Smart Diagnosis feature in the menu. Follow  
the instructions provided in the LG ThinQ  
application.  
Open Source Software Notice  
Information  
Using Audible Diagnosis to  
Diagnose Issues  
Follow the instructions below to use the audible  
diagnosis method.  
To obtain the source code under GPL, LGPL, MPL,  
and other open source licenses, that is contained in  
this product, please visit http://  
opensource.lge.com.  
In addition to the source code, all referred license  
terms, warranty disclaimers and copyright notices  
are available for download.  
Launch the LG ThinQ application and select the  
Smart Diagnosis feature in the menu. Follow  
the instructions for audible diagnosis provided  
in the LG ThinQ application.  
LG Electronics will also provide open source code to  
you on CD-ROM for a charge covering the cost of  
performing such distribution (such as the cost of  
media, shipping, and handling) upon email request  
to [email protected]. This offer is valid for a  
period of three years after our last shipment of this  
product. This offer is valid to anyone in receipt of  
this information.  
1
2
Press the POWER button to turn on the  
appliance.  
Do not press any other buttons.  
Place the mouthpiece of your smartphone  
close to the  
c
or  
d
logo.  
Smart Diagnosis  
This feature is only available on models with the  
.
Max  
Max.  
10 mm  
c
10 mm  
or logo.  
d
Use this feature to help you diagnose and solve  
problems with your appliance.  
3
4
Press and hold the Download Cycle button for  
3 seconds or longer while holding the  
smartphone mouthpiece to the logo until the  
data transfer is complete.  
NOTE  
For reasons not attributable to LGE’s negligence,  
the service may not operate due to external  
factors such as, but not limited to, Wi-Fi  
unavailability, Wi-Fi disconnection, local app  
store policy, or app unavailability.  
Keep the smartphone in place until the data  
transfer has finished. Time remaining for  
data transfer is displayed.  
The feature may be subject to change without  
prior notice and may have a different form  
depending on where you are located.  
After the data transfer is complete, the  
diagnosis will be displayed in the application.  
NOTE  
Using LG ThinQ to Diagnose  
Issues  
For best results, do not move the smartphone  
while the tones are being transmitted.  
If you experience a problem with your Wi-Fi  
equipped appliance, it can transmit  
 
48  
SMART FUNCTIONS  
Customer Care and Service  
Contact an LG Electronics customer information  
centre.  
To find an LG Electronics authorised service  
personnel, visit our website at www.lg.com and  
follow the instructions found there.  
Self-repair is not recommended as it could  
further damage the device and void the  
guarantee.  
Spare parts referenced in Regulation 2019/2022  
are available for a minimum duration of 7 years.  
49  
MAINTENANCE  
MAINTENANCE  
To maintain performance and prevent problems,  
check the outside and inside of the appliance,  
including filters and spray arms regularly.  
Food residue may be stuck in the narrow gaps  
inside the appliance after completion of washing.  
Wipe off all food residue.  
WARNING  
When cleaning the outside and inside of the  
appliance, do not use any solvent based  
solutions such as thinners or acetone. It may  
cause fire or explosion.  
NOTE  
Prevent animals from nibbling on the power  
cable or water hose.  
NOTE  
If you have not used the appliance for a long  
time, refresh the inside by running Turbo or  
Machine Clean programme with detergent.  
When the cycle is finished, clean the inside and  
outside of the appliance according to the  
MAINTENANCE instructions.  
Cleaning and Caring  
Cleaning the Exterior  
In most cases, the exterior of the appliance can be  
cleaned with a soft damp cloth or sponge, then  
dried with a soft cloth. If the appliance has a  
stainless steel exterior, use a stainless steel  
cleaner.  
Cleaning the Tub  
Using Citric Acid  
Remove all dishes, cutlery basket and cutlery  
basket holder from appliance. Only racks should  
remain in tub. For best results, use citric acid  
powder (can be found in canning sections of most  
supermarkets or online). Measure 3 tablespoons  
(45 g) of citric acid powder. Fill main wash  
compartment with measured powder.  
CAUTION  
If cooking oil is spilled on the exterior of the  
product, wipe it off immediately. Do not clean  
the exterior of the product with cleaners which  
contain alcohol, thinners, bleach, benzene,  
flammable liquids, or abrasives. These  
substances may discolour or damage the  
appliance.  
25  
15  
Cleaning the Interior  
It is recommended to clean the interior, spray  
arms, or filters once every two weeks.  
Clean the interior of the appliance periodically with  
a soft, damp cloth or sponge to remove food and  
dirt particles.  
Using White Vinegar  
If you cannot find citric acid powder, pour  
approximately 3/4 - 1 1/4 cups (200 - 300 mL) of  
   
50  
MAINTENANCE  
white vinegar into shallow bowl and place in upper  
rack. Run Auto cycle. Do not use detergent. When  
the cycle is finished, restart.  
3
Clean the filters with a soft brush under  
running water. Reassemble the filters before  
reinstalling them.  
CAUTION  
Do not pour vinegar directly into the base.  
4
To replace the assembled filters, position the  
spray arm so the wider vee is toward the front.  
Fit the filters back into the filter holder and  
secure them by turning the inner filter  
clockwise until it clicks into place.  
Excessive use of vinegar may cause damage to  
the appliance.  
Cleaning the Filters  
1
Remove the lower rack and position the  
bottom spray arm so a wider vee is open to the  
front.  
2
Turn the inner filter counter-clockwise and take  
out the assembled inner filter and stainless  
steel filter.  
WARNING  
Be cautious of sharp edges when handling the  
stainless steel filter.  
CAUTION  
After using the appliance, particles of food are  
filtered by the filters. Any unremoved food  
residue may cause bad smell. In addition,  
drainage may have a problem due to food  
residue stuck in the filters.  
51  
MAINTENANCE  
2
When cleaning is necessary, remove the upper  
spray arm by turning the nut on the bottom of  
the spray arm 1/8 turn counterclockwise and  
pulling down.  
NOTE  
When assembling, rotate it firmly until it clicks.  
Cleaning the Spray Arms  
If the spray arm holes are blocked by any food  
residue, dishes may not be cleaned well due to  
improper water spray.  
3
4
Remove food particles by rinsing or shaking  
the spray arm.  
Cleaning the Lower Spray Arm  
If any food residue blocks the spray arm holes,  
remove it with a pin or any sharp tool.  
1
Make sure that the water jet holes are not  
blocked by food particles.  
2
If any food residue blocks the spray arm holes,  
remove it with a pin or any sharp tool.  
5
6
After removing the food residue, clean the  
spray arms holes under running water.  
After cleaning the upper spray arm, press it up  
into place. Turn the nut 1/8 turn clockwise to  
make sure that the nut locks back into place.  
CAUTION  
To avoid breaking the variable angle spray arm  
end sections, do not pull or manually rotate  
them.  
Cleaning the Upper Spray Arm  
1
Pull the upper rack forward. Make sure that the  
water jet holes are not blocked by food  
particles.  
52  
MAINTENANCE  
7
After assembly, check whether the spray arms  
rotate freely.  
When reassembling the seal and the filter,  
ensure that they free from dirt or grit that may  
have come from the water supply.  
Cleaning the Water Supply Hose  
Filter  
Seasonal Maintenance and  
Storage  
1
2
3
4
Unplug the appliance.  
If you will be absent for an extended period of  
time during warmer months, close the water  
valve and unplug the power cord, or turn off the  
circuit breaker. Clean the filter, tub and  
dispenser to prevent odour.  
Turn off the water tap.  
Unscrew the water supply hose.  
If you will be absent for an extended period of  
time during colder months and there is a  
possibility of freezing temperatures, winterize  
the water supply lines and the appliance itself.  
Winterization must be performed by qualified  
service personnel.  
Remove the seal and the plastic filter with a  
pair of small pliers or scissor grips.  
5
6
Refit the filter and gasket and make sure that it  
is sitting correctly.  
Refit and secure the water supply hose in  
reverse order. Do not use any mechanical  
device to tighten the hose. A soft cloth can be  
used to assist hand tightening.  
NOTE  
A filter is fitted into the inlet of the water supply  
hose connection.  
If insufficient water flows into the appliance,  
check that the filter is not blocked.  
If there is a leak, the water supply hose will need  
to be checked for proper connection.  
Never over tighten the water supply valve or use  
mechanical devices to tighten.  
53  
TROUBLESHOOTING  
TROUBLESHOOTING  
Before Calling for Service  
Operation of the appliance can lead to errors and malfunctions. The following tables contain possible  
causes and notes for resolving an error message or malfunction. You can remedy most of the problems by  
yourself, consequently save time and money, since you do not need to call service centre. The following  
table should assist you by troubleshooting.  
Error Codes  
The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at  
an early stage. If this appliance does not function properly or does not function at all, check the following  
before you call LG Electronics service centre.  
Symptoms  
Possible Cause & Solution  
Water inlet problem.  
IE  
OE  
Check for a clogged, kinked or frozen water supply hose.  
Check water supply.  
Drainage Problem.  
Check for a clogged, kinked or frozen drain hose.  
Waste spigot is clogged.  
Remove knockout on waste spigot.  
Filters are clogged.  
Clean Filters.  
Oversudsing caused by improper detergent, such as liquid dish soap.  
bE  
Do not use hand dishwashing liquids. Only use detergents which are  
designed for use in automatic dishwashers.  
To remove detergent residue in the tub, pour approximately 100~200 ml  
of milk into a shallow bowl, place it to the upper rack and then run the  
appliance on the Auto cycle.  
Failure to level appliance.  
Make sure that the appliance is properly leveled.  
Heater circuit failure  
Call for service if the same problem occurs again.  
Excessive water supplied.  
Call for service if the same problem occurs again.  
Water leakage problem  
Call for service if the same problem occurs again.  
Thermistor failure  
Call for service if the same problem occurs again.  
HE  
FE  
AE  
tE  
   
54  
TROUBLESHOOTING  
Symptoms  
Possible Cause & Solution  
Motor trouble  
LE  
NE  
Call for service if the same problem occurs again.  
Vario motor trouble  
Call for service if the same problem occurs again.  
Operation  
Symptoms  
Noise  
Possible Cause & Solution  
Some level of noise is normal during operation.  
Detergent cover opening.  
Drain pump at the beginning of drain cycle.  
The appliance is not level.  
Adjust leveling feet.  
Nozzle arm knocking against dishes.  
Reposition the dishes.  
Water pressure is too high.  
Adjust water pressure.  
Door is not completely closed.  
Level the appliance again.  
Power supply or power cord is not connected.  
Connect the power supply or cord properly.  
Appliance will not  
operate.  
When the Control Lock feature is activated, the display code CL will show  
on the display.  
Deactivate the Control Lock button.  
Press and hold Half Load and Energy Saver simultaneously for 3 seconds  
to activate or deactivate this feature.  
Fuse is blown or circuit breaker tripped.  
Replace the fuse or reset the circuit breaker.  
Appliance  
The contents of the appliance are hot and care should be used when  
placing your hands inside the appliance.  
continuously beeps  
when the door is  
opened, during or right  
after a cycle has  
completed.  
Close the door until the appliance and dishes have cooled down. The  
beeping will stop if the door is closed or the interior temperature has  
cooled.  
55  
TROUBLESHOOTING  
Symptoms  
Possible Cause & Solution  
Water remains in sump Drain hose is kinked or clogged.  
after completion of  
Adjust hose or clear blockage.  
cycle.  
Water may remain if the power supply was lost before normal end of the  
course or was manually disconnected.  
Re-start the course.  
Holes of spray arms are blocked by food particles.  
Clean the holes of spray arms.  
Sprays arms do not  
rotate smoothly.  
Upper rack is crooked. Rack is poorly adjusted.  
See the Height Adjustable Upper Rack section.  
Lamps do not  
illuminate.  
Power is not connected.  
Connect power supply.  
Failure to use the detergent exclusive for appliance.  
Use the detergent exclusive for appliance.  
An excessive amount of rinse may cause foam.  
Reduce the rinse aid dispensing level.  
There is excessive  
foam inside the  
appliance.  
Detergent is left in the Unbalanced upper rack.  
detergent dispenser.  
Adjust the left/right height of the upper rack.  
Detergent may not be dispensed because poor stacking of the dishes  
prevent automatic opening of the detergent dispenser.  
Correctly arrange the dishes and always dry out the dispenser before  
adding new detergent so that it does not clump together.  
Water leaks outside  
the appliance.  
The door may not be closed due to tilted appliance. In this case a water  
leak may occur.  
Check the levelling by adjust the leg.  
Wrong installation of drainage hose may cause water leak.  
Check the connecting part of drainage hose.  
If the power is off, a water leak may be caused by a poor connection to  
the tap.  
Check the connection water supply hose.  
Performance  
Symptoms  
Possible Cause & Solution  
Combination of excessive detergent and hard water  
Cloudiness on  
glassware  
Use less detergent and use a rinse aid to minimize the problem.  
Check the setting of softening system.  
56  
TROUBLESHOOTING  
Symptoms  
Possible Cause & Solution  
Black or gray marks on Aluminum items rubbing dishes during cycle  
dishes  
Reposition the dishes.  
Yellow or brown film  
on inside surfaces of  
appliance  
Coffee or tea stains  
Eliminate the stain by using a stain removal product.  
Yellow water remains  
When initially using the appliance, Yellow water may generate in the  
inside the dishwasher. water softener tank.  
This is a normal condition, and it is harmless to humans. It disappears after  
1 - 3 cycles.  
Spots and filming on  
dishes  
Wrong amount of detergent used  
Use the recommended amount of detergent.  
Overloading  
Do not overload the appliance.  
Improper loading  
See the OPERATION section.  
Insufficient water pressure  
Water pressure should be between 0.05 - 0.6 MPa.  
Insufficient detergent  
Add the recommended amount of detergent. See the OPERATION section.  
Rinse aid dispenser is empty.  
Refill rinse aid dispenser.  
The water softener has no salt or insufficient the salt.  
Check whether there is the salt in the water softener.  
Water hardness level may be set too low.  
Increase the hardness level setting value.  
The rinse aid may be insufficient.  
Refill the rinse aid or increase the dispensing level.  
Hard water buildup in the tub  
Remove all dishes, cutlery basket and cutlery basket holder from  
appliance. Only racks should remain in tub. For best results, use citric acid  
powder (can be found in canning sections of most grocery stores or  
online). Measure 3 tablespoons (45 g) of citric acid powder. Fill main wash  
compartment with measured powder. If you cannot find citric acid  
powder, pour approximately 3/4 - 1 1/4 cups (200 - 300 mL) of white  
vinegar into shallow bowl and place in upper rack. Run Auto cycle. Do not  
use detergent. When the cycle finish, run it again.  
57  
TROUBLESHOOTING  
Symptoms  
Odour  
Possible Cause & Solution  
The previous cycle was stopped before completion and residual water  
remains in the appliance.  
Turn on the power, run the Cancel cycle option to remove the residual  
water, then run the Turbo cycle using detergent but with the appliance  
empty.  
There is food in the bottom of the unit or in the filter.  
Clean the filter and the interior according to the MAINTENANCE section of  
the owner’s manual.  
Unwashed dishes are left in the unit for a long time.  
Cycle with one cup of white vinegar in a appliance safe glass or bowl placed  
on the upper rack. (Vinegar is an acid, and with constant use it could  
damage your appliance.)  
Food soil remains on  
dishes.  
Improper cycle selection  
Select correct cycle based on soil level and type of dishware being washed.  
Water temperature is too low.  
Check water supply connection or water heater setting.  
Dishwashing detergent was not used.  
Use recommended detergent.  
Low inlet water pressure  
Water pressure should be between 0.05 - 0.6 MPa.  
Water jet holes on spray arms blocked.  
Clean the spray arms.  
Improper loading of dishes.  
Make sure dishes do not block spray arm rotation or interfere with  
detergent dispenser.  
Filters are clogged.  
Clean filters.  
Too much unremoved food debris on dishes.  
Large particles of food residues should be removed from the dishes before  
staring wash.  
58  
TROUBLESHOOTING  
Drying  
Symptoms  
Possible Cause & Solution  
Rinse agent dispenser empty.  
Dishes don’t dry.  
Check and refill the rinse agent dispenser if empty. For better drying result,  
slightly open the door after operation.  
Tablets used may not have a built in rinse aid. This will reduce the drying  
performance.  
Change to a tablet that includes a rinse agent (contact the tablet  
manufacturer if unsure). Alternatively, you can use a liquid rinse agent in  
the dispenser if the tablets don’t have a rinse agent built in.  
A cycle without the Extra Dry option was selected.  
Select a cycle that defaults to the Extra Dry option.  
Wi-Fi  
Symptoms  
Possible Cause & Solution  
Your home appliance  
and smartphone are  
not connected to the  
Wi-Fi network.  
The password for the Wi-Fi that you are trying to connect to is incorrect.  
Find the Wi-Fi network connected to your smartphone and remove it, then  
register your appliance on LG ThinQ  
Mobile data for your smartphone is turned on.  
.
Turn off the Mobile data of your smartphone and register the appliance  
using the Wi-Fi network.  
The wireless network name (SSID) is set incorrectly.  
The wireless network name (SSID) should be a combination of English  
letters and numbers. (Do not use special characters).  
The router frequency is not 2.4 GHz.  
Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4  
GHz and connect the appliance to the wireless router. To check the router  
frequency, check with your internet service provider or the router  
manufacturer.  
The distance between the appliance and the router is too far.  
If the distance between the appliance and the router is too far, the signal  
may be weak and the connection may not be configured correctly. Move  
the location of the router so that it is closer to the appliance.  
Memo  

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