LG CORDZERO A9 User Manual

OWNER'S MANUAL

VACUUM CLEANER

Read this owner's manual thoroughly before operating the

appliance and keep it handy for reference at all times.

ENGLISH

A9********

www.lg.com

MFL69883677

Rev.02_090121

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

Safety Messages

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and

follow all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages

will follow the safety alert symbol and either the word WARNING or CAUTION.

These words mean:

WARNING

You may be killed or seriously injured if you do not follow instructions.

CAUTION

You may be injured or cause damage to the product if you do not follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,

and tell you what may happen if the instructions are not followed.

WARNING STATEMENTS

WARNING

• To reduce the risk of explosion, fire, death, electric shock, injury or scalding to persons when using this

product, follow basic precautions, including the following:

Technical Safety

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or

mental capabilities, or lack of experience and knowledge, unless they have been given supervision or

instruction concerning use of the appliance by a person responsible for their safety.

• Do not allow the appliance to be used as a toy. Close attention is necessary when used by or near

children.

• Do not allow children to play with or hang on the appliance.

• Do not use the appliance with a damaged power cord or plug. The cord must be replaced. If the

appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water,

return it to an LG Electronics service center.

• Do not pull or carry by the cord, use the cord as a handle, close a door on the cord, or pull the cord

around sharp edges or corners. Do not run the appliance over the cord. Keep the cord away from heated

surfaces.

• Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.

• Place the cords from other appliances out of the area to be cleaned.

• Have servicing performed by a qualified repair person using only identical replacement parts. This will

ensure that the safety of the product is maintained.

IMPORTANT SAFETY INSTRUCTIONS

Battery

• Never use the battery, adapter, and the charging station from other appliances with this appliance. Use

only the battery and the charging station provided by LG Electronics.

• Use appliances only with specifically designated battery packs. Use of any other battery packs may

create a risk of injury and fire.

• Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of

battery pack may create a risk of fire when used with another battery pack.

• Never use the battery, adapter, and the charging station from this appliance with other appliances.

• Unplug the power cord and remove the battery if the appliance will not be used for an extended period

of time.

• Do not use modified or damaged batteries.

• When disposing of the battery or the appliance, remove the battery from the appliance and safely

dispose of it.

• Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may

exhibit unpredictable behavior resulting in fire, explosion or risk of injury.

• Do not disassemble, remove or short-circuit the battery.

• Have the battery replaced when it is no longer able to hold a charge.

• Refer to the Charging the Battery section instructions for the method of replacing the battery.

• When disposing of this appliance, follow regulations for disposal of rechargeable lithium-ion batteries.

• Follow all local ordinances and regulations when handling or disposing of the battery.

• Disconnect the battery pack before cleaning or servicing.

• Prevent unintentional starting. Ensure the switch is in the off position before connecting to the battery

pack, picking up or carrying the appliance. Carrying the appliance with your finger on the switch or

energizing an appliance that has the switch on invites accidents.

• Disconnect the battery pack from the appliance before making any adjustments, changing accessories,

or storing appliance. Such preventive safety measures reduce the risk of starting the appliance

accidentally.

• When the battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys,

nails, screws or other small metal objects, that can make a connection from one terminal to another.

Shorting the battery terminals together may cause burns or a fire.

• Under abusive conditions, liquid may be ejected from the battery. If this happens, avoid contact. If

contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help.

Liquid ejected from the battery may cause irritation or burns.

• Do not modify or attempt to repair the appliance or the battery pack (as applicable) except as indicated

in the instructions for use and care.

Battery Specifications

• One or two batteries are provided. The number of batteries varies depending on the model purchased.

- Model Name: EAC63382204

- Type: Rechargeable Lithium-ion Battery

- Rated Capacity: DC 25.2 V, 2.4 Ah/60.48 Wh(Min. 2.3 Ah/57.96 Wh)

Installation

• To avoid an electrical shock or fire, do not install, charge or store the appliance where it may be exposed

to water, rainfall or high humidity.

• Install, charge and store the appliance in a well-ventilated place.

IMPORTANT SAFETY INSTRUCTIONS

• Avoid operating the appliance in areas where there is a risk of leakage of flammable gas, industrial oil or

metallic dust.

• Do not store or install the appliance, power cord or plug near heating devices or open flames.

• Install the charging station on a firm, level surface.

• Do not use or store the appliance at temperatures below 41 °F (5°C) or above 100 °F (38°C).

• Do not store or install the appliance where it is exposed to temperatures below freezing or exposed to

outdoor weather conditions.

• When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord or

plug.

Operation

• Use only as described in this manual. Use only manufacturer’s recommended attachment.

• This appliance is designed for normal indoor domestic use only. It is not to be used for any non-

residential, commercial, or industrial application.

• Do not use or store the appliance in any outdoor location, garage environment or on wet surfaces.

• This product should only be used with a 120 V~ 60 Hz outlet. Make sure to check the power specifications

of the place where you intend to use the appliance.

• Do not handle the power cord, plug, or appliance controls with wet hands.

• Wipe any moisture or dirt off the cord or plug with a dry cloth.

• Unplug the power cord using the plug, not the cord. Pulling on the cord can damage it and result in

electric shock or fire.

• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has

missing or broken parts, including a damaged cord or plug. Take it to an authorized LG Electronics

service center or dealer for assistance.

• Do not apply excessive force to the power cord to bend it, or place it under a heavy object as this will

damage it.

• Do not use multiple-outlet adapters with this appliance. Make sure to use a power socket with a capacity

of 10 A.

• Do not plug the appliance into a damaged or loose outlet.

• Make sure to unplug the power cord when the appliance is not to be used for an extended period of

time.

• Do not damage, alter, excessively bend, twist, pull, pinch or heat the power cord.

• Before using the appliance, remove any wire or string on the floor.

• Avoid touching the prongs of the power plug with your finger(s) when unplugging the power cord.

• Do not cover the power cord with a rug or carpeting.

• Push the power plug firmly into the wall outlet so that it is not loose.

• If the product has been submerged, contact an LG Electronics service center or dealer for instructions

before resuming use.

• If the product makes a strange noise or emits an odor or smoke, discontinue use and contact an LG

Electronics customer information center.

• Only qualified technicians or service personnel from LG Electronics may disassemble, repair or modify

the appliance.

• Never insert a sharp metal object such as a pin, nail or knife in a hole or gap in the appliance or the

charging station.

• Do not vacuum liquids with this appliance. Make sure that no water, beverage or detergent gets inside

the appliance or the charging station.

• Do not allow the appliance to sweep up blades, thumb tacks, sawdust, sharp objects, or hot or cold

ashes.

IMPORTANT SAFETY INSTRUCTIONS

• Do not allow children to use the appliance.

• Do not let children or pets get close to the appliance when using, charging or storing.

• Do not insert the nozzle or tools in your mouth.

• Keep clothing and hair, fingers, or other parts of the body away from openings and moving parts.

• Do not operate the appliance with the suction inlet or outlet blocked.

• Do not use in an enclosed space where vapors are present from paint thinner, mothproofing substances,

flammable dust or other explosive or toxic materials.

• Make sure that the filter is installed before use.

• Do not use with the dust bin opened.

• Do not touch the charging terminals on the appliance or the charging station, or insert an electrified

object inside the appliance or the station.

• Always store the appliance on the charging station when it is not in use.

• Do not lean the appliance on walls, chairs or tables.

• If the earth leakage breaker is tripped when the product is put on the charging station, immediately

remove the appliance from the charging station. Contact an LG Electronics customer service center.

• Use extra care when cleaning on stairs.

• Do not use or store a heating device or flammable substance (ether, benzene, alcohol, chemicals,

combustible sprays, insecticide, air freshener or cosmetics) in close proximity to the appliance.

• Do not attempt to clean up a liquid substance (water, beverage), odorous substances (candy, chocolate,

pet excrement), metal objects (blades, pins), flammable substances, surfactants, or glass shards with this

appliance.

• In the event of a gas leak (natural gas, propane gas, etc.) do not operate this or any other appliance.

Open a window or door to ventilate the area immediately.

• Do not hold the charging station upside down with the battery in the charging station.

• Do not expose the appliance, and the battery in particular, to heat, a heating device or direct sunlight.

• Do not keep the appliance or its battery inside a vehicle which is exposed to direct sunlight.

• Never allow any water, beverage or detergent to get inside the battery.

• Do not apply physical impacts to the battery.

• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair,

and anything that may reduce airflow.

• Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they

may be present.

• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

• Do not use the appliance without the dust bin and filters in place.

Maintenance

• Make sure to unplug the power cord when cleaning or maintaining the charging station.

• Do not wash the inlet port or the dust bin with water or detergent.

• Do not use detergents, polishes or air fresheners to clean the dust bin.

• Do not spray or use water, inflammable materials such as gasoline or thinners, or surfactants such as

detergent or bath soap near the appliance.

• Wash hands after handling nozzles. The nozzles contain carbon fiber, and contact may cause minor skin

irritation.

IMPORTANT SAFETY INSTRUCTIONS

Disposal

• Keep packing materials out of the reach of children. Packaging materials can pose a suffocation risk for

children.

• Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children

might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight

chambers.

• Dispose of this appliance according to local, state, and regional laws and regulations.

• Contact your local city council or the related government authority before disposing of this appliance.

• In case a rechargeable battery is included in this product, the entire device should be recycled in

compliance with rechargeable battery recycling standards because of the internal battery. To dispose of

properly, call (800) 822-8837 or visit www.call2recycle.org.

Mop Nozzle

• Do not use the mop nozzle to clean up sharp objects such as glass shards, wires, blades, or pins. The

sharp objects could become embedded in the mop pads and cause injury when you clean the pads.

IMPORTANT SAFETY INSTRUCTIONS

CAUTION STATEMENTS

CAUTION

• To reduce the risk of injury to persons, malfunction, or damage to the product or property when using

the appliance, follow basic safety precautions, including the following:

Operation

• This appliance has a built-in safety device to prevent damage from overheating. If the appliance

becomes overheated after extended use, it may automatically turn off. If this occurs, leave the appliance

in a cool, well-ventilated area for about an hour before turning on the power again.

• Do not subject the product to shocks or drop it.

• Secure the appliance in the charging station when not in use, to avoid it falling over.

• Do not install wet or damp filters.

• Make sure to wipe up any liquid such as water or oil or pet excrement from the floor before using the

appliance.

• Do not clean the product with a volatile or organic solvent (thinner or acetone).

• Always use a soft cloth to clean the appliance.

• Remain aware of your surroundings while using the appliance to avoid colliding with people or animals.

• Do not kick or apply force to the appliance.

• Do not put any object other than the appliance, especially a metallic or magnetic object, on the charging

station.

• Do not clean the same spot repeatedly for an extended period of time.

• Vibration from the inlet port or rotating brush may damage the floor or the carpet.

• Keep fingers away from pinch points when assembling the appliance or the charging station.

• Do not let a child or a pet hang onto the charging station.

• Do not apply force or any impact to the cyclonic mesh filter.

• Do not remove the battery during operation.

Mop Nozzle

• Do not use the mop nozzle for purposes other than domestic floor cleaning. The product is not designed

for purposes such as polishing a car or cleaning windows.

• When using the mop nozzle, always attach the mop pads.

• Do not clean coated, rough or delicate floating floors or any kind of carpet with the mop nozzle.

• Do not use the mop nozzle to clean the same spot repeatedly for an extended period of time.

• Do not step on the mop nozzle.

• Wet floors can pose a slip hazard. Allow floors to dry completely before allowing anyone to walk on

them.

• Do not store the appliance with a full water tank attached to the mop nozzle.

SAVE THESE INSTRUCTIONS

INSTALLATION

Product Overview

The images in this guide may be different from the actual components and accessories, which are subject

to change by the manufacturer without prior notice for product improvement purposes.

NOTE

• For your safety and for extended product life, use only authorized components. The manufacturer is not

responsible for product malfunction, property damage or bodily injury caused by the use of separately

purchased unauthorized components, parts, or non-LG products.

Front View

† This feature is only available on some models.

a Product Body

b Extension Pipe

c Nozzle

†

d Battery (Dual Battery )

e Exhaust Filter

f Pre-filter

g Kompressor Lever

h Cyclonic Mesh Filter

10 INSTALLATION

NOTE

• Use the vacuum cleaner only with the provided charging station. Using a charging station other than the

one designed to be used with the vacuum cleaner may result in improper sealing of the product and

failure to empty dust from the vacuum cleaner.

INSTALLATION 11

Tools and Accessory Bag

Accessories

† This accessory is only available on some models.

Included Accessories

†

a Hard Dirt Tool

†

b Mattress Tool

c Multi-angle Tool

d Flexible Crevice Tool

†

a Product Body

b Extension Pipe

c Pre-filter

†

e Flexible Hose Extension

†

d Battery (Dual Battery )

f Accessory Bag

Basic Accessories

Mop Kit

a Combination Tool

b Crevice Tool

†

a Mop Nozzle

†

b Mop Pads for General Cleaning

c Cleaning Brush

†

c Water Tank Filler

Nozzles

NOTE

• The mop pads, batteries, exhaust filter and the

pre-filter will eventually need to be replaced.

Contact an LG Electronics customer service

center.

†

a Universal Nozzle

†

b Slim Hard Floor Nozzle

†

c Bedding Nozzle

†

d Pet Nozzle

12 INSTALLATION

Specifications

Appliance

Model

A9**********

Dimensions

(Width X Depth X

Height)

10.2 in X 10.6 in X 44.1 in

260 mm X 270 mm x 1120 mm

Weight

Approximately 5.95 lb (2.7 kg)

Power Consumption

370 W in Turbo Mode (Maximum 590 W)

120 W in Power Mode

68 W in Normal Mode

†

Battery Run Time

(Using two battery)

Using with the Tool

Using with the Nozzle

Up to 14 minutes in Turbo Mode

Up to 60 minutes in Power Mode

Up to 120 minutes in Normal Mode

Up to 12 minutes in Turbo Mode

Up to 40 minutes in Power Mode

Up to 80 minutes in Normal Mode

†

Battery Run Time

(Using one battery)

Using with the Tool

Using with the Nozzle

Up to 7 minutes in Turbo Mode

Up to 30 minutes in Power Mode

Up to 60 minutes in Normal Mode

Up to 6 minutes in Turbo Mode

Up to 20 minutes in Power Mode

Up to 40 minutes in Normal Mode

• Dimensions are given for the assembled product body, extension pipe and nozzle.

• Battery run time is the result of using a fully charged battery according to the LG Electronics test

standard. Results may be different depending on actual use environment and period of use.

• Recommended maximum run time when using the mop nozzle is 80 minutes. Otherwise, the motor may

overheat.

† The Nozzle contains the direct drive motor that rotates the nozzle cleaning head directly.

Charging Station

Model

VDS-ST1****

Input

120 V~ 60 Hz

Output

DC 28.3 V / 1.15 A

Power Consumption

9 A (Cleaning)

0.6 A (Charging)

Storing the Accessories

Assembling and Storing the

Appliance

Follow these steps to safely assemble the

appliance.

Firmly attach the extension pipe c, nozzle d,

or tool onto the product body a.

Put the product body on the charging station.

• To detach the extension pipe, press the

extension pipe release button b.

• If the vacuum cleaner fits properly inside

the charging station, the alarm will sound.

Wait several seconds and if the alarm does

INSTALLATION 13

not sound, reinsert the vacuum cleaner,

making sure that the nozzle is horizontal.

Storage Inside

Open the left door of the product and insert

the bedding nozzle or the pet nozzle a for

storage.

Storing the Tools

Use the product to store the inlet and components

provided with the vacuum cleaner.

Open the right door and insert the

combination tool b, the crevice tool c and

the cleaning brush d for storage.

The components may differ depending on the

vacuum cleaner model.

Using the Nozzle Hooks

Open the nozzle hook a on both sides of the

product.

• To open the nozzle hooks, press on the right

side. Be careful not to pinch fingers when

opening.

NOTE

• Before moving the product, unplug it and

remove the vacuum cleaner, nozzles, and

accessories.

• To carry the product, open both doors and hold

the areas shown.

Hang the nozzle on the nozzle hook.

14 OPERATION

OPERATION

• Do not use tools to clean a TV, monitor or LCD

display as they may scratch these surfaces.

Getting Started

Before Using the Appliance

• Make sure that the exhaust filter and pre-filter

are properly assembled before using the

appliance.

Assembling Attachments

Nozzles and tools can be attached to either the

product body or the end of the extension pipe.

• Close the dust bin cover properly before using

the appliance. If the dust bin cover is left open,

the suction strength may deteriorate and affect

the cleaning performance.

CAUTION

• Running the appliance for a long period of time

with a tool connected may cause the motor to

overheat.

• This appliance has a built-in safety device to

prevent overheating. If the appliance becomes

overheated after extended use, it may

automatically turn off. If this occurs, leave the

appliance in a cool, well-ventilated area for

about an hour before turning on the power

again.

• This appliance has a built-in safety device to

prevent overheating. If the appliance becomes

overheated after extended use, it may

automatically turn off. If this occurs, leave the

appliance in a cool, well-ventilated area for

about an hour before turning on the power

again.

• Make sure to remove any foreign object such as

a sock or stocking before using the appliance.

Any foreign object on the inlet port or extension

pipe will prevent the appliance from functioning

properly.

• Do not use the Kompressor lever while the

appliance is running. Doing so may cause

product damage.

• Environmental conditions such as temperature

and humidity may cause static electricity to

accumulate on the appliance. Please contact LG

Electronics customer information center if the

problem persists.

Insert the fully charged battery a into the

cavity at the bottom of the handle on the

product body.

• Please use the product at normal room

temperatures as the battery runtime may

deteriorate severely if used at temperatures

lower than 41 °F (5°C) or higher than 100 °F

(38°C) for an extended period of time.

• Do not use the appliance to suck up oils or any

liquids, including water.

Attach the nozzles, tools, or extension pipe by

sliding them onto the inlet b on the body

until they click into place. The nozzles and

tools can also be attached to the end of the

extension pipe b.

• Support the bottom of the appliance when

cleaning an elevated surface.

• Store the appliance in the charging station or

place it flat on the floor when not in use. Leaning

the appliance against a wall or chair can result in

product damage or personal injury if the

appliance falls.

• Detach the accessories by pressing the

release button c.

• To avoid scratches on polished floors, keep the

brushes of the nozzles and tools free from grit,

sand, or abrasive objects.

• Refer to the Specifications section for battery

runtime details.

• The battery runtime is dependent on the surface

type and the suction power.

• Follow manufacturer’s recommendations when

cleaning flooring, carpets, and rugs.

OPERATION 15

Adjust the extension pipe by pressing the

length adjustment button d on the back of

the pipe and sliding until it clicks into place at

the desired length.

Display

The handle of the appliance displays indicators for

clogged objects, filter cleaning alerts, appliance

connection status, and the remaining battery

charge.

• The extension pipe extends in four steps.

Press the Power button to activate the

a Clogged Objects Indicator

Normal mode.

• This indicator lights up when the interior of

the product body, extension pipe, inlets,

nozzle, exhaust filter, pre-filter, or cyclonic

mesh filter is clogged with foreign objects.

• To turn off the appliance, press the Power

button again.

• If clogging persists, the motor will cycle and

the appliance will shut off. Remove the

foreign objects and clean the exhaust filter,

pre-filter and cyclonic mesh filter following

the steps in the Removing Foreign Objects

section.

Adjusting the Suction Power

Adjust the suction power using the suction power

adjustment button on the handle.

b Filter Cleaning Cycle Alarm Indicator

• This indicator lights up when the appliance is

used for a certain period of time. Clean the

exhaust filter, pre-filter and cyclonic mesh

filter if necessary.

c Wi-Fi Indicator

• This indicator blinks when the appliance is

connecting to the LG ThinQ application or

home Wi-Fi network, and the indicator lights

up when the connection is complete.

a Power Button

• Press the Power button to turn the appliance

on or off.

• Press the Power button to activate Normal

mode.

d Battery Level Indicator

• The remaining battery level is displayed in 3

stages according to the remaining battery

power.

b Suction Power Up (+) Button / Turbo Mode

• Press the + button to increase the suction

power. (Normal~Power~Turbo)

• The battery level indicator blinks when the

battery needs to be charged.

• Press and hold the + button for more than 3

seconds to activate Turbo mode from Power

mode.

• As the product is charging, bars light up on

the battery level indicator to indicate the level

of charge.

c Suction Power Down (-) Button / Wi-Fi Mode

• When charging is complete, the battery level

indicator lights up briefly and then turns off

to save energy.

• Press the - button to decrease the suction

power. (Turbo~Power~Normal)

• Press and hold the - button for 3 seconds to

activate Wi-Fi and connect the appliance in

the LG ThinQ application.

16 OPERATION

Charging the Battery

Before Charging the Battery

• Make sure that the adapter is connected to both

the charging station and the power outlet.

• Fully charging a single battery usually takes

about 4 hours. It will take twice as long to charge

both the main and auxiliary batteries.

• The battery will not be charged if the indoor

temperature is below 41 °F (5°C). Only charge

the battery when indoor temperatures are

between 41 °F (5°C) and 100 °F (38 °C).

WARNING

• The battery will eventually need to be replaced.

Due to the battery characteristics, runtime is

shortened after using the appliance repeatedly

for an extended period.

• Make sure to securely fit the product body onto

the charging station. If the appliance falls off the

charging station, it could cause injuries, property

damage or product damage.

• The last bar on the battery indicator begins to

blink when the battery needs to be recharged.

Use the appliance with a fully charged battery.

• If the main battery is charging on the charging

station, the auxiliary battery will only start

charging once the main battery is fully charged.

Charging the Auxiliary Battery

After the vacuum cleaner has finished charging,

the auxiliary battery will start charging.

• To maintain battery life on dual-battery models,

swap the positions of the two batteries

periodically, between the main body and the

auxiliary charging station.

One or two batteries are provided. The number of

batteries varies depending on the model

purchased.

Lift the front of the control panel located at

the top of the charging station.

Charging the Product Body

Storing the appliance on the charging station

automatically recharges the battery.

Press the Power button to turn the appliance

off.

Put the product body onto the charging

station by aligning it to the hook a of the

charging station.

• Make the extension pipe its shortest length

and insert it into the appliance.

To insert, align the battery with the outline of

the battery charger.

• The appliance cannot be loaded onto the

charging station if either the combination

tool or the crevice tool is inserted. Use the

charging station only after removing the

combination tool or the crevice tool, if

either happens to be fitted.

• If you don't hear a beep, reload the

appliance on the charging station, making

sure the nozzle is horizontal.

• When charging is complete, the battery

level indicator (@) lights up briefly and then

turns off to save energy.

Press the battery down into the compartment.

OPERATION 17

When the mop nozzle is attached, the suction is

turned off and only the mop function operates.

Press the Power t button to turn the mop on/off.

• The rotation speed of the mop plates is constant

and cannot be adjusted.

CAUTION

• Do not assemble or disassemble the nozzle while

the appliance is turned on. Doing so may result

in injury.

• Set the water adjustment button to the STOP

position when not using the appliance for an

extended period of time. Failure to do so may

result in product failure.

NOTE

• Insert the auxiliary battery completely. If the

auxiliary battery is inserted correctly, the

auxiliary battery icon (*) flashes.

• Do not let the appliance stand on the floor while

the wet mop pads are attached. Doing so may

result in damage or swelling to wood flooring.

• The auxiliary battery icon (*) in the status

display flashes during charging and then lights

up briefly and turns off to save energy when

charging is complete.

• Do not use on PVC or polyurethane mats for

infants or children. Friction can cause the motor

to overheat.

NOTE

Using the Mop Nozzle

• If you use the mop nozzle for a long time, the

motor may overheat. (Recommended maximum

run time is 80 minutes.) If the motor overheats, a

safety function is activated and the appliance

automatically turns off. Set the appliance in a

cool, well-ventilated place and allow it to cool

down for about an hour before resuming use.

Before Use

• You cannot adjust the rotation speed of the mop

plates on the mop nozzle.

• To prevent product damage, the mop plate will

automatically stop if there are foreign objects

stuck in the plate or if it is subjected to a strong

impact. Turn the appliance off immediately and

remove the foreign objects or obstructions

before resuming use.

Filling the Water Tank

Before mopping, you must fill the water tank and

attach it to the mop nozzle.

• If you hear a noise while mopping, the mop pad

may have dropped off the mop plate. Turn off

the product immediately and reattach the pad to

the mop plate before resuming use.

Press the PUSH button a to remove the

water tank from the mop nozzle.

• Do not use a soiled mop pad to clean floors.

• Set the water adjustment button to the STOP

position before carrying the appliance around

with the mop nozzle attached.

• Use only authorized LG Electronics mop pads.

• Take care not to accidentally hit the Water

Adjustment button at the rear of the mop

nozzle while cleaning around chairs or table

legs. The water supply level could change or be

turned to off.

Open the water inlet cap b on the side of the

water tank and fill the tank with water using

the water tank filler c.

• Open only one water inlet cap to fill the

water. Opening both caps may cause the

water to flush.

Using the Mop Nozzle

• Do not fill the tank over the MAX line d.

This accessory is only available on some models.

• Do not use detergent or any liquid other

than water in the water tank.

18 OPERATION

• The tank can be filled from either end.

• Attaching and using mop pads while they

are dry may affect the cleaning

performance.

Close the water inlet cap tightly.

Place the mop nozzle upside down on the

floor.

• If the water inlet cap is not closed properly,

water may leak.

Align and attach the center of the mop pad

with the center of the mop plates.

• Press firmly to attach the Velcro on the mop

pad to the mop plate. Attaching the mop

pad upside down or improperly may affect

the cleaning performance.

Attach the water tank to the mop nozzle

again.

• Insert the 2 tabs e at the front of the water

tank into the slots f on the top of the mop

nozzle. Lower the back of the water tank

into place.

• Press down at the center g to lock the tank

in place.

Attach the mop nozzle to the appliance.

Adjusting the Amount of Water

Press the Water Adjustment button at the rear of

the mop nozzle to adjust the amount of water

released onto the mop pad.

Attaching the Mop Pads

Use the standard mop pads for general cleaning.

For stubborn stains, use the heavy duty mop pads.

WARNING

• To avoid injury, do not attach the mop pads

• High Mode: Press the High Mode button a all

the way down to clean ingrained dirt or supply a

large amount of water.

while the mop plates are moving.

• Do not insert your hand between the rotating

mop plates. Doing so may result in injury.

• Low Mode: Press the Low Mode button b all

the way down to supply a small amount of water

for cleaning wood or other flooring that can be

damaged by too much water.

Wet both sides of the mop pads with water

and squeeze out any excess water before

attaching the pads.

• STOP: Press the Low Mode or High Mode

button halfway to toggle back to the STOP

position. This stops the supply of water so you

can go over areas that are already wet.

• Do not attach pads while they are dripping

wet.

• By default, the water adjustment button is set to

STOP.

OPERATION 19

Using the Mop Nozzle

Attach the water tank and mop pads to the

mop nozzle.

Press the Water Adjustment button to adjust

the amount of water.

Press the Power t button to start cleaning.

Leave the 2 water inlet caps open and allow

the water tank to dry in a well-ventilated area

out of direct sunlight for at least 24 hours.

Drying the Water Tank and Mop

Pads

• Only store the water tank once it is

completely empty and dry. Moisture or

residual water in the tank may cause odor.

Drying the Water Tank

When cleaning is completed, make sure to empty

the water tank and dry it before storing the mop

nozzle.

CAUTION

• Turn the water inlet caps to make sure they

remain open when storing the water tank. If the

caps are closed and the tank is not completely

dry, the trapped moisture can cause odors.

Drying the Mop Pads

• Do not remove the water inlet caps from the

water tank. Caps may tear.

After using the mop pads, hand wash them and

allow them to dry before storing them.

• Do not add detergent, vinegar or baking soda to

the water tank when washing. It is not easily

removed from the water tank, and may soil

floors.

CAUTION

• Follow these precautions to prevent mop pads

from becoming deformed.

• After cleaning, wipe off any remaining water

from the water supply inlet a on the mop nozzle

with a soft cloth. The water could drip onto the

floor and damage it.

- Do not use bleach or fabric softener when

washing the mop pads.

- Do not dry the pads in a clothes dryer.

- Do not boil the mop pads.

Separate the mop pads from the mop plates.

Hand wash the pads with a neutral detergent.

• Do not pull or stretch the rubber gasket on the

water supply inlet. Doing so may tear or damage

it.

Set the pads in a well-ventilated area out of

direct sunlight for at least 24 hours or until

completely dry.

Open the 2 water inlet caps a on the sides of

the water tank and empty the water tank.

Shake the water tank to remove any

remaining water.

• Storing the mop pads before they are

completely dry may cause odors.

20 OPERATION

CAUTION

• Do not use the nozzle on the surfaces listed

below. Do not use it to clean coated or lacquered

floors especially, as repeated use can wear down

the coating.

- Clothing, bedding

- Leather sofas, cushions

- Carpet

Using the Nozzles and Tools

- Vinyl flooring, tiles, marble

Before Using the Nozzles and Tools

Some accessories are only available on some

models.

Bedding Nozzle

This nozzle lets you clean sheets and bedding

more effectively. It removes dust in bedding using

strong suction and a punching motion.

Specialized attachments can help you clean more

effectively. Tools and nozzles can be attached to

the product body or the extension pipe.

• Adjust the suction power if the inlet gets stuck

on the floor, carpet, or bedding.

• Lower the suction level when vacuuming

bedding such as duvet covers to avoid the thin

fabric getting sucked into the nozzle.

• Each nozzle is equipped with a motor and may

make a sound when operating.

CAUTION

• Do not use the Hard Floor Nozzle or Universal

Nozzle on PVC or polyurethane mats for infants

and children. The mat may stick to the nozzle,

making it difficult to operate, causing damage to

the mat or static electricity on the appliance.

Clean mats using the crevice tool.

Crevice Tool

Use this tool to remove dust from corners or

Universal Nozzle

Use this nozzle to clean carpets or rugs.

narrow spaces.

• Use it for areas with static electricity such as

mats.

• If used on hard flooring, this nozzle will be noisy.

• Use it with the Turbo mode to clean pet hair out

of furniture, mats, or tight areas like corners.

Slim Hard Floor Nozzle

Use this nozzle to clean hard floor surfaces.

Pet Nozzle

Use this nozzle for soft surfaces and pet hair

removal.

Combination Tool

Can be used in either crevice mode or brush mode

for cleaning corners or small gaps where dust and

dirt gather.

• Crevice Mode

OPERATION 21

Use the tool in the crevice mode to clean flat

surfaces such as sofas or mattresses.

vehicles or in narrow spaces under and behind

furniture where an angled tool is needed.

• Brush Mode

Use the tool in the brush mode to clean delicate

surfaces such as frames or furniture.

Using the Brush

To convert the tool from crevice to brush mode,

press in on the sides of the brush head a and pull

the brush down.

- To convert modes, press the adjustment

button a and push forward.

• To convert back to the crevice mode, press in on

the brush release button b and slide the brush

up.

Hard Dirt Tool

Firm bristles remove solidified dirt from hard

surfaces. Clean up hair or foreign objects that are

entangled in carpets or rugs.

Adjusting the Length

To adjust the length of the tool, press and hold the

release button c on the side of the tool. Pull or

push on the brush head d to extend or retract the

extension tube.

Mattress Tool

Use this tool to clean up dust and foreign objects

from mattresses, delicate fabrics, and upholstery.

Multi-angle Tool

This tool has a soft brush that can be adjusted to a

variety of angles, making it especially useful for

cleaning vehicle consoles or the tops of furniture.

Flexible Crevice Tool

This tool is flexible and its length can be adjusted,

making it especially useful for cleaning inside

Flexible Hose Extension

Connect this flexible, extendable hose between the

product body and the tools to clean hard to reach

areas.

22 OPERATION

• The flexible hose extension cannot be used with

the Nozzle.

Using the Kompressor Lever

Use the Kompressor lever to compress hair and

fibers inside the dust bin after vacuuming and

before emptying the dust bin.

• The vacuum must be turned off before using the

Kompressor lever.

• Compressing the dust clears it off the interior

walls of the dust bin and allows you to vacuum

for longer periods before emptying the dust bin.

It also makes cleaning the dust bin easier and

less messy.

• The dust bin must be at least half full for the

compression plate to be effective.

• Press the Kompressor lever down several times

to compress the dust and clean off the interior

walls of the dust bin.

SMART FUNCTIONS 23

SMART FUNCTIONS

Before Using LG ThinQ Application

Using LG ThinQ Application

The LG ThinQ application allows you to

communicate with the appliance using a

smartphone.

Use a smartphone to check the strength of

the wireless router (Wi-Fi network) near the

appliance.

• If the appliance is too far from the router,

the signal becomes weak. It may take a long

time to register or fail to install the

application.

LG ThinQ Application Features

• Cleaning History

- Shows the cleaning history, such as monthly

cleaning time, cleaning frequency, and

cleaning mode, etc.

Turn off the Mobile data or Cellular Data on

your smartphone.

NOTE

• Assembled suction tool is displayed on the

screen during cleaning.

• A notification is displayed on the screen if the

pre-filter and the exhaust filter need cleaning.

• Filter Cleaning Cycle Alarm

Connect your smartphone to the wireless

router.

- After using the appliance for a centain period

of time, a notification is displayed on the

screen of your smartphone. Clean the exhaust

filter or pre-filter, if necessary.

• Cleaning Mode

- The cleaning mode you are using is displayed

on the screen of your smartphone.

NOTE

• Filter Cleaning Guide

- Guide to cleaning the filters.

• Smart Diagnosis™

• To verify the Wi-Fi connection, check that the f

icon on the control panel is lit.

• The appliance supports 2.4 GHz Wi-Fi networks

only. To check your network frequency, contact

your Internet service provider or refer to your

wireless router manual.

- This function provides useful information for

diagnosing and solving issues with the

appliance based on the pattern of use.

• LG ThinQ is not responsible for any network

connection problems or any faults, malfunctions,

or errors caused by network connection.

NOTE

• If you change your wireless router, Internet

service provider, or password, delete the

connected appliance from the LG ThinQ

application and connect it again.

• The surrounding wireless environment can

make the wireless network service run slowly.

• If the appliance is having trouble connecting to

the Wi-Fi network, it may be too far from the

router. Purchase a Wi-Fi repeater (range

• This information is current at the time of

publication. The application is subject to change

for product improvement purposes without

notice to users.

extender) to improve the Wi-Fi signal strength.

• The network connection may not work properly

depending on the Internet service provider.

• The Wi-Fi may not connect or the connection

may be interrupted because of the home

network environment.

24 SMART FUNCTIONS

NOTE

• If the appliance cannot be connected due to

problems with the wireless signal transmission,

unplug the appliance and wait about a minute

before trying again.

• The usage history will be reset if you delete a

connected appliance in LG ThinQ.

• If the Wi-Fi signal is weak, the appliance may be

temporarily disconnected to the application.

When the Wi-Fi signal moves to the normal

position, the appliance is connected to the

application again.

• If the firewall on your wireless router is enabled,

disable the firewall or add an exception to it.

• The wireless network name (SSID) should be a

combination of English letters and numbers. (Do

not use special characters.)

• Smartphone user interface (UI) may vary

depending on the mobile operating system (OS)

and the manufacturer.

Turning Wi-Fi On/Off on the

Appliance

• If the security protocol of the router is set to

WEP, network setup may fail. Change the

security protocol (WPA2 is recommended), and

connect the product again.

Disconnecting from Wi-Fi

To save energy, turn off the Wi-Fi function by

pressing the Wi-Fi button for 3 seconds while the

appliance is charging on the charging station.

Reconnecting to Wi-Fi

Follow the steps below on the appliance.

Installing the LG ThinQ Application

Search for the LG ThinQ application from the

Google Play Store or Apple App Store on a

smartphone. Follow instructions to download and

install the application.

Press and hold the Wi-Fi button for 3 seconds

until the f icon blinks in the display.

Press the Wi-Fi button for 3 seconds again.

• After the icon turns off, wait for a while and

turn it on again.

Connecting the Appliance to LG

ThinQ

• The time before the icon turns on may vary

depending on the network environment.

Wi-Fi Indicator f Status

Indicator

Description

Status

Wireless LAN Module Specifications

Frequency

Range

2412 - 2462 MHz

Blinking

The appliance is connecting.

The appliance has finished

connecting.

The appliance is connected to Wi-Fi.

Output Power < 30 dBm

(Max)

OFF

The appliance has been

disconnected.

FCC Notice

This equipment has been tested and found to

comply with the limits for a Class B digital device,

pursuant to Part 15 of the FCC Rules. These limits

are designed to provide reasonable protection

against harmful interference in a residential

installation. This equipment generates, uses, and

can radiate radio frequency energy and, if not

installed and used in accordance with the

instructions, may cause harmful interference to

radio communications. However, there is no

guarantee that interference will not occur in a

particular installation. If this equipment does

Connecting the Appliance Initially

Select your appliance on menu by pressing the

Add a Product (+) button. Follow instructions in

the LG ThinQ to connect your appliance.

Connecting Additional Users

Remove the appliance from the charging station.

Follow the instructions under Connecting the

Appliance Initially.

SMART FUNCTIONS 25

cause harmful interference to radio or television

reception, which can be determined by turning the

equipment off and on, the user is encouraged to

try to correct the interference by one or more of

the following measures:

Open Source Software Notice

Information

To obtain the source code under GPL, LGPL, MPL,

and other open source licenses, that is contained

in this product, please visit http://

opensource.lge.com. In addition to the source

code, all referred license terms, warranty

disclaimers and copyright notices are available for

download.

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment

and the receiver.

• Connect the equipment into an outlet on a

circuit different from that to which the receiver is

connected.

LG Electronics will also provide open source code

to you on CD-ROM for a charge covering the cost

of performing such distribution (such as the cost of

media, shipping, and handling) upon email

request to [email protected]. This offer is valid

for a period of three years after our last shipment

of this product. This offer is valid to anyone in

receipt of this information.

• Consult the dealer or an experienced radio/TV

technician for help.

Any changes or modifications in construction of

this device which are not expressly approved by

the party responsible for compliance could void

the user’s authority to operate the equipment.

Smart Diagnosis™ Function

FCC RF Radiation Exposure

Statement

This equipment complies with FCC radiation

exposure limit(<4.0 W/kg for extremity (hand)

exposure condition) set forth for an uncontrolled

environment.

Use this feature to help you diagnose and solve

problems with your appliance.

NOTE

• For reasons not attributable to LGE’s negligence,

the service may not operate due to external

factors such as, but not limited to, Wi-Fi

unavailability, Wi-Fi disconnection, local app

store policy, or app unavailability.

This transmitter must not be co-located or

operating in conjunction with any other antenna

or transmitter.

• The feature may be subject to change without

prior notice and may have a different form

depending on where you are located.

Supplier’s Declaration of

Conformity

Trade Name

Responsible Party

Address

Using LG ThinQ to Diagnose Issues

LG Electronics USA, Inc.

If you experience a problem with your Wi-Fi

equipped appliance, it can transmit

troubleshooting data to a smartphone using the

LG ThinQ application.

111 Sylvan Avenue

North Building

Englewood Cliffs, NJ 07632

• Launch the LG ThinQ application and select the

Smart Diagnosis™ feature in the menu. Follow

the instructions provided in the LG ThinQ

application.

[email protected]

This device complies with part 15 of the FCC Rules.

Operation is subject to the following two

conditions:

(1) This device may not cause harmful interference

and

(2) This device must accept any interference

received, including interference that may cause

undesired operation.

26 MAINTENANCE

MAINTENANCE

• If the inlets are not completely blocked, the

foreign objects clogging alarm indicator may not

light up.

Cleaning the Appliance

Before Cleaning the Appliance

• If the sound of the appliance becomes loud or

the cleaning performance is poor, check for

foreign objects.

To maintain the optimum suction power, the

cyclonic mesh filter, the exhaust filter and the pre-

filter should be cleaned regularly and washed

under running water at least once a month.

• Turn off the power before cleaning the

appliance.

• The frequency of cleaning varies depending on

the usage environment and usage time. In a

dusty environment, clean frequently.

WARNING

• Never wash the Nozzle, rotating brush or

product body with water. Water could reach the

motor and cause electric shock or fire.

• Do not allow foreign objects to enter the motor.

Doing so may cause electric shock, fire or

product damage.

• Do not insert fingers or sharp objects into the

motor. Doing so could cause product damage,

personal injury or electric shock.

Cleaning the Dust Bin

Empty and clean the dust bin after every use.

CAUTION

• If the dust bin is completely full of dust or the

filter is clogged, the suction power may be

reduced.

• Do not apply force or allow impacts to the

cyclonic mesh filter. Doing so could deform the

filter, compromise product performance, or

cause the product to malfunction.

CAUTION

• If the Kompressor lever does not return to the

top, remove the cyclonic mesh filter from the

dust bin and clean it. A clogged or dirty filter may

cause poor product performance.

• Do not use the appliance without the cyclonic

mesh filter installed. Doing so could damage the

appliance.

Remove the battery from the product body

before cleaning the dust bin.

Removing Foreign Objects

If the appliance is clogged with foreign objects, the

suction power changes, the motor cycles

repeatedly, and the foreign objects clogging alarm

icon blinks.

Push down the Kompressor lever a several

times to collect and compact the dust from

the outside of the cyclonic mesh filter and the

interior walls of the dust bin.

If clogging persists, the appliance will turn off

automatically to prevent damage. Separate the

battery from the product body and remove the

foreign objects before resuming use of the

appliance.

• Foreign objects which become lodged in the

cyclonic mesh filter may be difficult to

dislodge with the Kompressor lever.

Remove the cyclonic mesh filter and use the

provided cleaning brush to clean it.

• Check the inside of the product body, above the

Kompressor working plate, the extension pipe,

inlets, exhaust filter, pre-filter and cyclonic mesh

filter for foreign objects.

MAINTENANCE 27

Wash the cyclonic mesh filter under running

water.

• To avoid odor and the malfunction of the

motor, allow the cyclonic mesh filter to dry

completely in a well-ventilated area out of

direct sunlight for at least 24 hours before

reassembling.

Press the dust bin cover release button b to

open the dust bin cover. Shake the dust bin to

empty it.

• Be careful as dust or foreign objects may

spill out when opening the dust bin. Empty

the dust bin into a wastebasket or where

dust and foreign objects can be easily

removed.

Use the combination tool e to clean out dust

or foreign objects inside the dust bin.

• The dust bin can be wrapped in a plastic bag

to contain the dust when emptying the dust

bin.

• Do not wash the product body or motor

with water.

Turn the product body over and lift the

Kompressor lever f up to clean the inside of

the working plate with the provided cleaning

brush.

WARNING

• If the Kompressor lever does not slide down

smoothly, foreign objects may be trapped

between the dust bin and the cyclonic mesh

filter. Clean the dust bin and cyclonic mesh filter

to avoid product damage.

• Do not push the Kompressor lever down

hard. The working plate may be damaged.

• Do not force the Kompressor lever down if

foreign objects are caught around the working

plate of the Kompressor system. Doing so may

cause product damage.

Insert the crevice tool d into the cyclonic

mesh filter c and turn it counterclockwise to

remove the filter.

Turn the product body over again and shake it

while pressing down the lever to remove the

dust.

Wrap the provided cleaning brush with a wet

paper towel, tucked into the slots g on the

handle.

28 MAINTENANCE

10 Turn the product body over, lift the

Kompressor lever h up, and clean the inside

of the working plate with the towel-wrapped

brush handle.

Lift out the pre-filterd from the product body.

Cleaning the Filters

Use the combination tool e to clean any dust

off the motor.

Clean the pre-filter and exhaust filter regularly and

wash them in running water at least once a month

to maintain the optimum suction power of the

appliance.

• Do not wash the motor with water.

• The frequency of cleaning depends on where

and how often you use the product. Clean the

filters more frequently if the appliance is used

regularly or in areas with a lot of dust.

• Filters are consumables. Please purchase more

filters from an authorized service center.

Remove the battery from the product body.

Clean the exhuast filter by brushing the dust

off it regularly and wash it in running water at

least once a month.

Rotate the exhaust filter a to the unlocked

position b to separate it from the product

body.

• To avoid odor and the malfunction of the

motor, allow the exhaust filter to dry

completely in a well-ventilated area out of

direct sunlight for at least 24 hours before

reassembling.

Grip the exhaust filter cover c and the

exhaust filter a using both hands and rotate

the exhaust filter cover while pressing the

PUSH button in order to separate it from the

exhaust filter.

MAINTENANCE 29

Clean the pre-filter by brushing the dust off it

regularly and wash it in running water at least

once a month.

• To avoid odor and the malfunction of the

motor, allow the pre-filter to dry completely

in a well-ventilated area out of direct

sunlight for at least 24 hours before

reassembling.

CAUTION

• Do not use the appliance without the exhaust

filter and pre-filter installed. Doing so could

result in product damage.

Cleaning the Nozzle

Align the lock position fo f the exhaust filter

cover with the letter "H" g of the PUSH

button on the exhaust filter.

Clean the nozzle and rotating brush regularly.

CAUTION

• Always separate the nozzle from the product

body or remove the battery before cleaning. If

the nozzle starts to operate during cleaning, it

could cause an injury.

• Keep fingers away from pinch points when

assembling the nozzle on the appliance or the

rotating brush on the nozzle.

• Do not use the rotating brush as a wet mop.

Doing so may cause product damage.

Push and insert the exhaust filter cover c into

the exhaust filter a and rotate it to

reassemble it and prevent it from falling out.

Cleaning the Universal Nozzle

Clean the brush and roller heads before each use.

• If the brush contains foreign objects, the brush

may not spin or a noise may occur during

operation.

Press the nozzle release button a to remove

the nozzle from the extension pipe or product

body.

10 Insert the clean, dry pre-filter and rotate the

exhaust filter to the locked position f to

reassemble it on the product body.

Turn the nozzle upside down and rotate the

cover lock slot b counterclockwise.

30 MAINTENANCE

Cleaning the Slim Hard Floor Nozzle

Press the nozzle release button a to remove

the nozzle from the extension pipe or product

body.

Pull the brush cover forward and pull the

brush out.

Turn the nozzle upside down and remove the

rotating brush while holding down the PUSH

button on the nozzle.

Attach the crevice tool to the product body

and use the vacuum to remove foreign

objects and dust from the brush and the

bottom of the nozzle.

Attach the crevice tool to the product body

and use the vacuum to remove foreign

objects and dust from the brush and the

bottom of the nozzle.

Use a damp towel or cloth to remove any

remaining foreign objects and dust from the

brush and the bottom of the nozzle.

• Carefully use a tweezers to remove foreign

objects from the nozzle rollers.

• Do not rinse or submerge the rotating

brush or nozzle in water.

Use a damp towel or cloth to remove any

remaining foreign objects and dust from the

brush and the bottom of the nozzle.

• Wrap the handle of the cleaning brush with

a wet towel or cloth and use it to clean the

rotating brush and nozzle.

• Remove foreign objects from the rollers of

the nozzle using tweezers.

• Do not rinse or submerge the rotating

brush or nozzle in water.

• Wrap the handle of the cleaning brush with

a wet towel or cloth and use it to clean the

rotating brush and nozzle.

Slide the brush back into the nozzle and

rotate the cover back into place. Turn the

cover lock clockwise to lock the cover.

MAINTENANCE 31

Slide the brush back into the nozzle until it

clicks into place.

Press the brush cover until it clicks to lock the

brush in place.

Cleaning the Pet Nozzle

Press the nozzle release button a to remove

the nozzle from the extension pipe or product

body.

Cleaning the Bedding Nozzle

Press the nozzle release button to remove the

nozzle from the extension pipe or product

body and turn the nozzle upside down.

Hold down the PUSH button on the nozzle

while removing the rotating brush.

Attach the crevice tool to the product body

and use the vacuum to remove foreign

objects and dust from the bottom of the

nozzle.

• Use a damp towel or cloth to remove any

remaining foreign objects and dust from

the bottom of the nozzle. After cleaning,

wipe the nozzle dry.

• Do not rinse or submerge the nozzle in

water.

Attach the crevice tool to the product body

and use the vacuum to remove foreign

objects and dust from the brush and the

bottom of the nozzle.

Cleaning the Mop Nozzle

Use a damp towel or cloth to remove any

remaining foreign objects and dust from the

brush and the bottom of the nozzle. Remove

foreign objects, debris and hair from all

nozzle rollers using tweezers.

Press the nozzle release button to remove the

mop nozzle from the extension pipe, and turn

the nozzle upside down.

Use a damp towel or cloth to remove any

remaining foreign objects and dust from the

bottom of the mop nozzle. Remove foreign

objects, debris and hair from all nozzle rollers

using tweezers.

Insert the left side of the brush b into the

groove c inside the nozzle.

32 TROUBLESHOOTING

TROUBLESHOOTING

Before Calling for Service

Operation

Problem

Possible Cause & Solution

The appliance does

not operate.

Battery is fully discharged.

• Charge the battery.

Appliance is turned off.

• Press the Power button to turn on the appliance.

Suction power is too Dust bin is full of dust.

weak.

• Empty the dust bin.

Filters are clogged.

• Clean the pre-filter and the exhaust filter.

Inlet is clogged.

• Remove any foreign objects from inside the product body or the extension pipe.

Foreign object is on rotating brush, or in inlet port.

• Remove any foreign objects (thread, hair) from the rotating brush or the inlet port.

The product body

does not appear to

be charging.

Power cord is unplugged.

• Plug the power cord securely into the outlet.

Foreign object is on the charging terminals.

• Remove dirt or foreign objects from the charging terminals with a dry cloth.

Hot air is coming

from the product

body.

Motor is cooling.

• If the appliance is running normally, the hot air is a result of the motor cooling and is not a

sign of malfunction.

A strange odor is

coming from the

appliance.

Appliance was purchased within the last 3 months.

• The cleaner may emit a smell of rubber for about 3 months after purchase.

Dust bin is full of dust.

• The dust in the bin may cause some odor. Empty the bin and clean it.

Foreign object is on the filter.

• The filter may emit an odor if it has not been cleaned for some time. Clean the pre-filter

and exhaust filter regularly.

Pre-filter was installed while damp or wet.

• Wash the pre-filter with running water. To avoid odor, allow the pre-filter to dry completely

in a well-ventilated area out of direct sunlight for at least 24 hours before reassembling.

Exhaust filter was installed while damp or wet.

• Wash the exhaust filter with running water. To avoid odor, allow the exhaust filter to dry

completely in a well-ventilated area out of direct sunlight for at least 24 hours before

reassembling.

The appliance makes Vacuum cleaner is running in Turbo mode.

too much noise.

• The motor may be louder at the higher suction power settings. This is normal.

TROUBLESHOOTING 33

Problem

Possible Cause & Solution

The appliance turns

off unexpectedly or

by itself after the

motor speed

Battery is not fully charged.

• The battery must be fully charged before cleaning. If the problem persists when the

battery is fully charged and the pipes and attachments are clear from obstructions, contact

an LG customer information center for service.

fluctuates

repeatedly.

Foreign object is in the product body, extension pipe, inlet port or nozzle.

• Remove any foreign objects from the product body, extension pipe, inlet port or nozzle.

Filters are clogged.

• Clean the pre-filter and the exhaust filter.

The rotating brush

does not rotate.

Brush is improperly installed.

• Remove the brush, clean it if necessary and attach it again.

Foreign object is on rotating brush.

• Remove any foreign objects from the rotating brush.

Mop Nozzle

Problem

Possible Cause & Solution

The mop plates do

not rotate.

Mop pads are improperly installed.

• Remove the mop pads, clean them if necessary and attach them again.

Mop nozzle is pressed too hard against the floor.

• The mop plates stop automatically to protect the product. This is not a failure. Attach the

mop pads securely to the mop plates and press the Power button to resume use.

Foreign object is between mop plates and mop pads.

• Remove foreign objects from the mop plates and press the Power button to resume use.

There is no water

coming out of the

mop nozzle.

Water tank is empty.

• Fill the water tank. Remove the battery or detach the nozzle before filling the water tank.

Water tank is improperly attached to mop nozzle.

• Properly attach the water tank to the mop nozzle. Remove the battery or detach the nozzle

before properly securing the water tank to the nozzle.

Water Adjustment button is set to STOP.

• Press the High or Low Water Adjustment button all the way down. The water will not

come out if the button is set to STOP.

The water outlet was clogged by hard water scale or other foreign substances.

• Use a sharp pin to remove the blockage.

There is moisture in

the water tank.

Water tank was not allowed to dry completely after use.

• Empty the water tank, set it out of direct sunlight, and allow it to dry completely after use.

The mop makes the

floor dirty or smells

strange.

Mop pads were not cleaned properly after use.

• Clean the mop pads thoroughly after each use. Using soiled mop pads may make the floor

dirtier.

34 TROUBLESHOOTING

Wi-Fi

Problem

Possible Cause & Solution

Your home appliance Battery is fully discharged.

and smartphone are

• Charge the battery, then register your appliance on LG ThinQ.

not connected to the

Wi-Fi network.

The password for the Wi-Fi that you are trying to connect to is incorrect.

• Find the Wi-Fi network connected to your smartphone and remove it, then connect your

appliance on LG ThinQ.

Mobile data for your smartphone is turned on.

• Turn off the Mobile data of your smartphone and connect the appliance using the Wi-Fi

network.

The wireless network name (SSID) is set incorrectly.

• The wireless network name (SSID) should be a combination of English letters and

numbers. (Do not use special characters.)

The router frequency is not 2.4 GHz.

• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and

connect the appliance to the wireless router. To check the router frequency, check with

your Internet service provider or the router manufacturer.

The appliance is too far from the router.

• If the appliance is too far from the router, the signal may be weak and the connection may

not be configured correctly. Move the location of the router so that it is closer to the

appliance.

LIMITED WARRANTY 35

LIMITED WARRANTY

USA

TERMS AND CONDITIONS

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT

REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION

INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND

JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING

DISPUTES” BELOW.

Should your LG Vacuum Cleaner (“Product”) fail due to a defect in materials or workmanship under normal

and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the

Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and

applies only when purchased lawfully and used within the United States including U.S. Territories.

WARRANTY PERIOD

Vacuum Cleaner

Smart Inverter Motor (Suction Motor)

One (1) year from the date of original retail purchase

Ten (10) years from the date of original retail

purchase

Parts and Labor (internal/functional parts only)

Parts only (You will be charged for labor)

• Replacement Products and parts are warranted for the remaining portion of the original warranty period

or ninety (90) days, whichever is greater.

• Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory

remanufactured.

• Replaced Product or part(s) will be the property of LG.

• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain

warranty service under this limited warranty.

• Warranty start date will be ninety (90) days from manufacture date absent valid proof of purchase.

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN

DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES

SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL,

CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST

GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF

REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER

BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE

PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL

DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE

EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU

SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

THIS LIMITED WARRANTY DOES NOT COVER:

• Service trips to deliver, pick up, install, or clean, or to correct wiring or unauthorized repairs.

• Service trips to educate how to assemble, operate, or maintain the Product.

• Damage or failure of the Product to perform during power failures and interrupted or inadequate

electrical service.

• Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or

contrary to the Product owner’s manual.

36 LIMITED WARRANTY

• Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts

of nature, or any other causes beyond the control of LG.

• Damage or failure of the Product caused by unauthorized modification or alteration, or if the Product is

used for other than the intended purpose.

• Damage or failure of the Product caused by incorrect electrical current or voltage.

• Damage or failure of the Product caused by transportation, storage, and/or handling, including

scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is

reported within one (1) week of delivery.

• Damage or missing items to any display, open box, or discounted Product.

• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.

• Products with original serial numbers that have been removed, altered, or cannot be readily determined.

• Increases in utility costs and additional utility expenses.

• Any noises associated with normal operation.

• Products used for other than normal and proper household use (e.g., commercial or industrial use,

offices, and recreational facilities or vehicles) or contrary to the Product owner’s manual.

• Costs associated with removal and reinstallation of the Product for repairs.

• Replacement of batteries, filters, or any consumable parts.

• The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed

in accordance with the Product owner’s manual.

• Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or

maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or

maintenance includes installation or maintenance contrary to the Product owner’s manual.

• Damage or failure of the Product caused by the use of parts, components, accessories, consumable

cleaning products, detergents, chemicals, or any other products or services that are not authorized by

LG.

The cost of repair or replacement under these excluded circumstances shall be borne by You.

TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION

Call 1-800-243-0000 and select the appropriate option from the menu.

Or visit our website at http://www.lg.com

Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC

LIMITED WARRANTY 37

PROCEDURE FOR RESOLVING DISPUTES:

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED

WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND

NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH

WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its

parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries,

predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include

any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,

regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or

relating in any way to the sale, condition or performance of the product or this Limited Warranty.

Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify

LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG

Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.

You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The

notice must provide your name, address, and telephone number; identify the product that is the subject of

the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to

resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.

Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during

the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us

only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute

between you and LG shall not be combined or consolidated with a dispute involving any other person’s or

entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you

and LG shall not under any circumstances proceed as part of a class or representative action. Instead of

arbitration, either party may bring an individual action in small claims court, but that small claims court

action may not be brought on a class or representative basis.

Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written

demand for arbitration. The arbitration will be administered by the American Arbitration Association

(“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that

are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the

procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a

copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner

described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics,

USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue Englewood Cliffs, NJ 07632. If there is a

conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will

govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on

the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide,

except that issues relating to the scope and enforceability of the arbitration provision and to the

arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this

provision.

Governing Law. The law of the state of your residence shall govern this Limited Warranty and any

disputes between us except to the extent that such law is preempted by or inconsistent with applicable

federal law.

Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand

for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000

in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as

otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any

arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the

arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering

factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the

foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator

can award them to the same extent that a court would. If the arbitrator finds either the substance of your

claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by

the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will

be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously

disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise

38 LIMITED WARRANTY

provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails

in the arbitration.

Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration

conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic

hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the

right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a

location within the federal judicial district in which you reside unless we both agree to another location or

we agree to a telephonic arbitration.

Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can

require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no

later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by

either: (i) sending an e-mail to [email protected], with the subject line: “Arbitration Opt Out” or (ii) calling 1-

800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;

(b) the date on which the product was purchased; (c) the product model name or model number; and (d)

the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://

www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial

Number”).

You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail

or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.

Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any

way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and

do not opt out, then you accept all terms and conditions of the arbitration provision described above.

Memo 39

LG Customer Information Center

For inquiries or comments,

visit www.lg.com or call:

U.S.A.

1-800-243-0000

1-888-542-2623

CANADA

www.lg.com

OWNER'S MANUAL

AUTO EMPTY

CHARGING STATION

Read this owner's manual thoroughly before operating the

appliance and keep it handy for reference at all times.

ENGLISH

VDS-ST1****

www.lg.com

MFL71780907

Rev.04_090821

TABLE OF CONTENTS

3 IMPORTANT SAFETY

INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

WARNING STATEMENTS

CAUTION STATEMENTS

8 INSTALLATION

Product Overview

11 Installing the Charging Station

13 Storing the Accessories

14 OPERATION

14 Charging the Battery

16 Getting Started

20 MAINTENANCE

20 Cleaning the Appliance

24 TROUBLESHOOTING

24 Before Calling for Service

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

Safety Messages

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and

follow all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages

will follow the safety alert symbol and either the word WARNING or CAUTION.

These words mean:

WARNING

You may be killed or seriously injured if you do not follow instructions.

CAUTION

You may be injured or cause damage to the product if you do not follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,

and tell you what may happen if the instructions are not followed.

WARNING STATEMENTS

WARNING

• To reduce the risk of explosion, fire, death, electric shock, injury or scalding to persons when using this

product, follow basic precautions, including the following:

Technical Safety

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or

mental capabilities, or lack of experience and knowledge, unless they have been given supervision or

instruction concerning use of the appliance by a person responsible for their safety.

• Do not allow the appliance to be used as a toy. Close attention is necessary when used by or near

children.

• Do not allow children to play with or hang on the appliance.

• Do not use the appliance with a damaged power cord or plug. The cord must be replaced. If the

appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water,

return it to an LG Electronics service center.

• Do not pull or carry by the cord, use the cord as a handle, close a door on the cord, or pull the cord

around sharp edges or corners. Do not run the appliance over the cord. Keep the cord away from heated

surfaces.

• Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.

• Place the cords from other appliances out of the area to be cleaned.

• Have servicing performed by a qualified repair person using only identical replacement parts. This will

ensure that the safety of the product is maintained.

IMPORTANT SAFETY INSTRUCTIONS

Battery

• Never use the battery and the charging station from other appliances with this appliance. Use only the

battery and the charging station provided by LG Electronics.

• Use appliances only with specifically designated battery packs. Use of any other battery packs may

create a risk of injury and fire.

• Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of

battery pack may create a risk of fire when used with another battery pack.

• Never use the battery and the charging station from this appliance with other appliances.

• Unplug the power cord from the outlet and remove the battery if the appliance will not be used for an

extended period of time.