LG 17HK701G W User Manual

OWNER’S MANUAL  
Flat Panel Digital X-ray Detector  
Please read this manual carefully before operating your set and retain it for future reference.  
17HK701G-W  
Copyright © 2019 LG Electronics Inc. All Rights Reserved.  
OPEN SOURCE SOFTWARE NOTICE  
INFORMATION  
GENERAL DESCRIPTION  
Overview  
To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this  
product, please visit http://opensource.lge.com.  
This model is an x-ray imaging device, a system that can acquire and process X-ray images as digital images. It  
utilizes amorphous silicon and a high-performance scintillator to ensure sharp high-definition image quality  
with the resolution of 3.6 lp/mm and the pixel pitches of 140 um. This device is a flat panel based X-ray image  
acquisition device. This device must be used in conjunction with an operating PC and an X-ray generator. This  
device can be used for digitizing and transferring X-ray images for radiological diagnosis. The data transmission  
between the Detector and PC can be enabled with a wired (cable) or wireless connection.  
In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are  
available for download.  
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing  
such distribution (such as the cost of media, shipping, and handling) upon email request to  
This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone  
in receipt of this information.  
Product Component  
Detector: 17HK701G  
Control Box:  
ON CLEANING  
-
AC power cord for Control Box  
Battery Charger:  
2 Battery (LBQ7222L)  
AC Power adapter for Charger (DA-65J19)  
AC Power cord for AC Power adapter  
Cable  
Recommended Cleaning Chemicals  
Isopropanol 70 %  
Ethanol 70 %  
Cidex® OPA  
-
-
-
Main Cable: Detector and Control Box link cable (Supply DC power, Ethernet data, control signals of X-ray  
Generator)  
Trigger Cable: X-ray Generator to Control Box, transmit control signal between Detector and X-ray  
Generator. (Optional)  
0.9 % NaCl solution  
LAN Cable: Control Box to PC, exchanges Ethernet data between PC and Detector. (Optional)  
How to Use Cleaner  
CD: Owner's Manual,  
Regulatory Manual, Inspection Report  
Prior to cleaning, turn off the Detector and remove the power cable.  
Soak a soft cloth in a recommended cleaner, then lightly rub the screen with no more than 1 N of force.  
The cleaner could cause serious damage if it leaks inside the Detector while cleaning.  
Do not use benzene, thinner, acids or alkaline cleaners or other such solvents.  
Cleaning guidelines for Detector must only be carried out by medical professionals (doctors or nurses) and  
must not be handled by patients.  
3
Basic Accessories  
100kg  
Detector 1 EA  
Battery 2 EA  
AC Power cord for AC Power adapter 1 EA  
Inspection Report 1 EA  
CD (Owner's Manual /  
) 1 EA  
Main Cable 1 EA  
Regulatory Manual 1 EA  
AC Power adapter for Charger 1 EA  
Charger 1 EA  
Control Box 1 EA  
AC Power cord for Control Box 1 EA  
4
Optional Accessories  
Trigger Cable 1 EA  
LAN Cable 1 EA  
Some models may not include additional accessories.  
CAUTION  
You must use the authorized components as per the specification below. Unauthorized components may cause damage and/or cause the product to malfunction.  
Component Standard  
LAN Cable  
Power Cord  
More than CAT5E Standard  
US – Approved Medical grade regulation  
Others – Approved country safety regulation  
The AC/DC adapters etc. that are being used, with the exception of the upper components, must be supplied by the manufacturer.  
5
PART NAME AND FUNCTION  
Detector  
Front  
Back  
100kg  
1
6
1
2
Battery  
Side  
Power Button: Power on/off switch  
(On: press over 1 sec, Off: press over 5 sec)  
LED Indicator: Indicating Detector’s status  
Connection to Main Cable  
3
4
LED  
LED Color  
Green  
Status  
Battery is more than 30 % charged.  
Battery charging status is 10 ~ 30 %.  
Battery is less than 10 % charged.  
Ethernet/Wireless(Station) connection  
Wireless(Station) disconnected  
Wireless(AP) connection  
Wireless(AP) disconnected  
Ethernet disconnected  
Orange  
Orange Blinking  
Green  
Green Blinking  
White  
White Blinking  
Off  
Battery  
Green  
Power On  
3
Battery  
Green Blinking  
Off  
Sleep mode  
Power Off  
2
4
7
LED Indicator  
Status  
Battery and Charger  
Green  
Completion of charging  
On charging  
Orange  
Orange Blinking  
Error (Connection error, etc)  
Battery Remain Indicator  
Battery Level  
75 ~ 100 %  
50 ~ 75 %  
25 ~ 50 %  
0 ~ 25 %  
NOTE  
Battery: Li-ion polymer battery (Charging time - Typ. 4 hours)  
Battery pack itself shows the remaining battery percentage.  
Battery charger: 3 ports cradle type  
LED Indicator: Following LEDs are located to each battery.  
8
Control Box  
1
2
3
Power  
Ethernet  
Ready  
Exposure  
DXD 1  
DXD 2  
5
Ethernet  
Sync  
6
AC-IN T4L 250V  
7
4
No.  
LED Indicator  
LED Color  
Green  
Status  
1
Power normal operation  
Off  
Power off (AC power cord no connection or Power error)  
Ethernet normal operation  
Green  
Green blink  
Off  
On data communication  
Ethernet disconnected  
Green  
Ready signal from X-ray Generator is active  
Ready signal from X-ray Generator is inactive  
Power error  
Off  
Orange blink  
Orange  
Off  
Exposure signal from X-ray Generator is active  
Exposure signal from X-ray Generator is inactive  
Power error  
Orange blink  
9
No.  
2
LED Indicator  
Status  
Connecting the Control Box and the detector A. This connector supply power (24 V  
Connecting the Control Box and the detector B. This connector supply power (24 V  
2.1 A) to the detector, transmits X-ray synchronization signals and Ethernet image data.  
2.1 A) to the detector, transmits X-ray synchronization signals and Ethernet image data.  
3
Control Box supports 2 Detector connection. Usage is, one is for bucky stand, the other is for table(bed). Generally, X-ray room of hospital installs 2 detectors, bucky stand and table  
type, it's for more convenient and efficient working environment. These 2 detectors are not operated simultaneously, control box selects the operating detector by AWS command.  
4
5
6
7
Connects AC power cord  
Ethernet port to transmit image/command between the detector and PC  
This is to synchronize the detector and X-ray Generator  
Control box power fuses are 4A, 250V to Type T fuse.  
Power rating: T4L 250V  
10  
ASSEMBLING BATTERY  
1
Check the battery mounting hole direction.  
2
Insert into the hole on the side with the indicator.  
3
Press the opposite side to secure the battery indicator.  
11  
REMOVING BATTERY  
1
Push the battery lock button in the direction of the picture.  
2
Remove the battery by lifting it in the direction of the picture.  
12  
Category  
Specifications  
SPECIFICATION AND DIMENSION OF EACH  
PART  
DQE  
Typ. 72 % at 0.1 lp/mm  
Size (Width x Height x Depth) 460.0 x 460.0 x 15.6 mm  
(18.1 x 18.1 x 0.6 inch)  
The product specifications are subject to change without prior notice for product improvements.  
Weight  
Typ. 3.6 kg (7.9 lbs)  
Carbon Fiber  
~ refers to alternating current (AC),  
refers to direct current (DC).  
Window Materials  
Trigger Mode  
Manual Mode  
Auto Mode (Auto Exposure Detection)  
Specifications  
Power Consumption  
Wireless  
Typ. 30.5 W (For shooting)  
Standard:  
Detector  
802.11 a/b/g/n/ac compliance  
Peak mode: 867 Mbps  
Frequency: 2.4 GHz / 5 GHz  
Bandwidth: 20 MHz / 40 MHz / 80 MHz  
MIMO: 2X2  
Category  
Specifications  
Model  
17HK701G  
Amorphous Silicon TFT  
Sensor Type  
Rating  
24 V  
2.1 A  
Scintillator Type  
Total Pixel Matrix  
Total Pixel Area  
Pixel Pitch  
CsI:TI  
Applied part  
Type: BF  
3072 x 3072 pixels  
430.08 mm x 430.08 mm  
140 um  
Location: The front side of the detector (Effective area only)  
Effective Pixel Matrix  
A/D Conversion  
Data transmission  
3060 x 3060 pixels  
16 bit  
NOTE  
Maximum wireless signal rate derived from IEEE standard specifications. Actual data throughput will vary.  
Network conditions and environmental factors, including volume of network traffic, building materials and  
construction, and network overhead, lower actual data throughput rate.  
Recommended Maximum operable distance: 2 m (6.5 ft) (From the Access Point)  
Wireless antennas: The module adopts the latest 802.11ac technology. The transmitter of the module is  
powered by host equipment (Detector). The antennas are 2 printed-dipole antennas.  
Wireless module: 802.11 a/b/g/n/ac USB2.0 module is implemented. It supports 2T2R (2 transmit 2 receive)  
MIMO technology, which delivers throughput up to 300 Mbps.  
Images can be saved by the X-ray generator while the power of the detector is turned on without connecting  
to a PC. To produce images, X-ray is irradiated at intervals of more than 10 seconds. Check and load the saved  
images from LG Acquisition Workstation Software.  
802.11 a/b/g/n/ac Wireless LAN Standard, 150 Mbps  
Wired Gigabit Ethernet Standard, 500 Mbps  
Typ. 8 Sec (Wired)  
Cycle time  
Typ. 11 Sec (Wireless)  
Image Transmission  
Typ. 2 Sec (Wired)  
Typ. 2.5 Sec (Wireless)  
Image Storage  
Energy Range  
MTF  
Stores up to 200 images  
40 kVP ~ 150 kVp  
Typ. 89 % at 0.5 lp/mm  
13  
Detector has been tested with below table’s X-ray condition. This table is only for reference. The legally certified  
radiologist expert should control X-ray dose.  
GRID  
Item  
Recommended Specification  
100 cm / 130 cm / 150 cm / 180 cm  
(39.3 inch / 51.1 inch / 59 inch / 70.8 inch)  
Adult  
SID (Inch / Cm)  
Tube Voltage (KV) Tube Current (mA) Tube Current x Time  
(mAs)  
SID  
Chest P-A  
72 inch / 182.8 cm 120 KV  
72 inch / 182.8 cm 70 KV  
40 inch / 101.6 cm 75 KV  
40 inch / 101.6 cm 75 KV  
40 inch / 101.6 cm 70 KV  
40 inch / 101.6 cm 55 KV  
40 inch / 101.6 cm 55 KV  
40 inch / 101.6 cm 70 KV  
40 inch / 101.6 cm 58 KV  
40 inch / 101.6 cm 59 KV  
40 inch / 101.6 cm 58 KV  
250 mA  
200 mA  
320 mA  
320 mA  
320 mA  
100 mA  
100 mA  
200 mA  
100 mA  
100 mA  
100 mA  
2.5 mAs  
10 mAs  
20 mAs  
10 mAs  
16 mAs  
2.5 mAs  
3.2 mAs  
6.4 mAs  
2.5 mAs  
3.2 mAs  
6.4 mAs  
Size  
460 x 460 mm  
(18.1 x 18.1 inch)  
10 : 1  
C-spine LAT  
L-spine A-P  
Abdomen A-P  
Pelvic A-P  
Wrist A-P  
Ratio  
Frequency  
Inter Spacer  
215 Line / Inch  
AL  
Elbow A-P  
Shoulder AP  
Foot A-P  
Battery  
Item  
Specification  
Ankle A-P  
Knee A-P  
Model  
Size (Width x Height x Depth)  
204.6 x 110.5 x 7.8 mm  
(8.0 x 4.3 x 0.3 inch)  
Regarding paediatric dosage, it should be much less than for an adult. The certified radiologist should pay  
special attention to paediatric X-ray dosage levels.  
Weight  
Typ. 0.24 kg (0.5 lbs)  
Output Nominal voltage  
Operation Temp  
Charging time  
Typ. 7.5 V  
10 °C (50 °F) ~ 35 °C (95 °F)  
4 hours (standard) when charging with the Detector.  
3 hours (standard) when charging two batteries with the charger.  
Typ. 4000 mAh, Min. 3850 mAh  
Typ. 240 shots/6 hours  
Capacity  
Battery performance  
Min. 160 shots/4 hours (Cycle time 90 Sec, with Full charged battery)  
14  
Battery Charger  
Control Box  
Item  
Specification  
Item  
Specification  
Model  
Model  
Size  
125.0 x 90.0 x 255.0 mm  
(4.9 x 3.5 x 10.0 inch)  
Typ. 0.9 kg (1.9 lbs)  
Size (Width x Height x  
Depth)  
125.0 x 109.8 x 255.0 mm  
(4.9 x 4.3 x 10.0 inch)  
Typ. 1.3 kg (2.8 lbs)  
(Width x Height x Depth)  
Weight  
Weight  
Input  
Input  
19 V  
3.42 A  
AC 100-240 V~ 50/60 Hz, 1.4-0.7 A  
Output Nominal voltage  
8.7 V  
Output  
24 V  
24 V  
2.1 A, Trigger signals, Ethernet data for Detector A.  
2.1 A, Trigger signals, Ethernet data for Detector B.  
Battery Charger Adapter  
Control Box supports 2 Detector connection.  
Item  
Model  
Manufacturer  
Spec  
Usage is, one is for Bucky stand, the other is for table (bed).  
Generally, X-ray room of hospital installs 2 Detectors, Bucky stand and table  
type, it's far more convenient and efficient working environment.  
These 2 Detectors are not operated simultaneously, control box selects the  
operating Detector by AWS command.  
Asian Power Devices Inc. (APD)  
134.0 x 59.8 x 31 mm  
(5.2 x 2.3 x 1.2 inch)  
Size (Width x Height x Depth)  
Weight  
Typ. 0.3 kg (0.6 lbs)  
Input  
Output  
AC 100-240 V~ 50-60 Hz, 1.5 A-0.7 A  
Transmission image/command between the Detector and PC.  
19 V  
3.42 A  
Classification by protection type against Class equipment  
Electric Shock  
Transmission control signals between the Detector and X-ray Generator.  
Cable length  
1.5 m (4.9 ft)  
15  
Cables  
Item  
Length  
Qty  
Main Cable  
7 m (22.9 ft)  
1
1
2
1
LAN cable (optional)  
10 m (32.8 ft)  
1.5 m (4.9 ft)  
15 m (49.2 ft)  
Power cord (110 V or 220 V)  
Trigger Cable (Optional)  
Wireless module (LGSWFAC73) Specifications  
Wireless LAN (IEEE 802.11a/b/g/n/ac)  
Frequency Range  
Output power (Max.)  
2400 to 2483.5 MHz  
5150 to 5725 MHz  
5725 to 5850 MHz  
17.4 dBm  
17.8 dBm  
15.6 dBm  
As band channels can vary per country, the user cannot change or adjust the operating frequency. This  
product is configured for the regional frequency table.  
FCC ID: BEJLGSWFAC73 / IC: 2703H-LGSWFAC73  
16  
Dimension  
Detector  
Unit: mm (inch)  
Front  
Side  
15.6 (0.6)  
460.0 (18.1)  
100kg  
460.0 (18.1)  
17  
Control Box  
Unit: mm (inch)  
Front  
Side  
125.0 (4.9)  
255 (10.0)  
Power  
Ethernet  
Ready  
Exposure  
109.8 (4.3)  
18  
Battery  
Unit: mm (inch)  
Front  
Side  
204.6 (8.0)  
7.8 (0.3)  
110.5 (4.3)  
Battery Charger  
Unit: mm (inch)  
Front  
Side  
125.0 (4.9)  
255.0 (10.0)  
90.0 (3.5)  
19  
ENVIRONMENTAL REQUIREMENT  
CALIBRATION SOFTWARE INSTALL  
PC System requirement  
How to install  
Run the  
installation file. Once the installation file has been executed, follow the  
PC Specification  
installation instructions on the screen.  
CPU  
Intel i5  
Memory  
Disk capacity  
Network card  
OS  
4 GB  
How to delete  
At least 10 GB ~ 500 GB recommended  
Dual Ethernet 100/1000 Mbps  
Windows 7/8.1/10 (32bit, 64bit)  
Min. Resolution 1280 x 720  
Cisco models recommended (e.g. Linksys EA9200)  
You can delete the  
in the following ways:  
Deleting from the Control Panel  
Monitor  
AP  
1
2
3
4
5
Select Control Panel from the Start menu.  
Select Programs and Features in Control Panel.  
Select the [LG DXD Calibration] on the lists.  
When the program installation and deletion screen appears on the screen, select the [Delete] button.  
Follow the deletion instructions on the screen and click the [Next] button to proceed.  
Deleting with the installation file  
1
Run the  
installation file, then follow the deletion instructions on the screen.  
NOTE  
When using the installation file to delete the program, the installation file must be the same version as the  
current software.  
20  
Network Connection Mode  
CONNECTION TYPES  
When the Detector is booted, either the wired mode or wireless mode is automatically set depending on  
whether or not the Main Cable is connected.  
Connection of X-ray Generator - Detector  
1
2
3
4
Power on after connecting the Main Cable: wired mode.  
Power on after removing the Main Cable: wireless mode.  
Removing the cable in the wired mode: switch to the wireless mode.  
Connecting the cable in the wireless mode: maintain the wireless mode (charging).  
Select Trigger Mode in accordance with the acquisition method.  
-
-
Auto Mode: Detector detects the image obtained after the X-ray.  
Manual Mode: Detector acquires image by pressing Generator exposure switch.  
Connection of Detector - PC  
Mode  
Generator - Detector  
Auto Mode  
Detector - PC  
Wired Mode  
Case 1  
Case 2  
Case 3  
Case 4  
The connection mode used between the Detector and PC.  
Auto Mode  
Wireless Mode  
Wired Mode  
-
-
Wired Mode: The wired connection between the Detector and a PC through the Control Box.  
Wireless mode: The wireless connection between the Detector and a PC through a wireless AP.  
Manual Mode  
Manual Mode  
Wireless Mode  
21  
Trigger Cable  
Trigger Cable is connected between control box and X-ray Generator, and used only for manual mode, not auto mode.  
DXD  
1
DXD  
2
Ethernet  
Sync  
AC-IN T4L 250V  
Labeling of pins  
X-ray Generator  
NC: No Connection  
No.  
Labeling of pins color  
Description  
1
2
3
4
5
6
7
8
9
Red  
Power: X-ray Generator Supply Voltage (DC 12V ~24V)  
Expose signal from Generator to Control Box  
Cancel REQ Ground  
Use  
Use  
NC  
Brown  
Blue  
Orange  
Yellow  
Green  
Black  
Gray  
Prepare Acknowledge signal from Control Box to Generator  
Expose Acknowledge signal from Control Box to Generator  
Prepare signal from Generator to Control Box  
Cancel request VCC  
Use  
Use  
Use  
NC  
Prepare Acknowledge Ground  
NC  
Violet  
Ground of Signals  
Use  
NOTE  
Connection of trigger cable and X-ray generator is to be performed by qualified personnel. The description of each pin is in the common language for this industry.  
22  
Block diagram of Trigger Cable connection  
X-ray Generator  
Control Box  
VCC  
DC 12-24 V  
PREP_REQ  
EXP_REQ  
PREPARE  
EXPOSE  
<Connection of X-ray Generator - Control Box>  
Control Box  
X-ray Generator  
VCC  
EXP_ACK  
EXP_ACK_COM  
EXPOSE  
<Assembly drawing>  
23  
EXP_REQ  
EXP_ACK  
<Timing Chart>  
24  
Detector and PC (Wired mode)  
Auto Mode  
Manual Mode  
Detector  
Detector  
100kg  
100kg  
Main Cable  
Main Cable  
Control Box  
Control Box  
LAN cable  
PC  
LAN cable  
PC  
Object  
Power Cord  
(AC 100-240 V~)  
Object  
X-ray Switch  
Power Cord  
(AC 100-240 V~)  
X-ray Switch  
Trigger  
cable  
X-ray Generator  
Interface  
X-ray Generator  
Interface  
X-ray  
Generator  
X-ray  
Generator  
25  
Connecting cable  
Main Cable: Connects between Control Box and Detector.  
2 Detectors can be connected, in case of 1 Detector, connection of any port is acceptable.  
Trigger Cable: Connects between control box and Generator. In case of auto  
mode, this connection is not necessary.  
DXD 1  
DXD 2  
LAN Cable: Connects between Control Box and PC.  
AC power cord connection.  
Ethernet  
Sync  
AC Switch: This switch is for AC On/Off switching. Mark : AC On / Mark : AC Off  
AC-IN T4L 250V  
26  
Connect - Wired Connection  
1
2
Use the LAN cable to connect a PC to the Control Box and connect the Detector to the Control Box with the Main Cable.  
Follow the steps below to set up the PC.  
1
Launch the [Network and Sharing Center] and click [Change adapter settings].  
27  
2
Right-click Local Area Connection, and click [Properties].  
28  
3
Select [Internet Protocol Version 4 (TCP/IPv4)], and then click [Properties] to set the IP address as follows:  
-
IP address: Input anyone from 10.10.10.2 to 10.10.10.254  
However, IP 10.10.10.100 is not allowed, because Detector IP is set to 10.10.10.100 in factory.  
[Subnet Mask]: 255.255.255.0.  
[Default Gateway]: 10.10.10.1.  
DNS setting is not needed.  
-
-
-
29  
4
Run the LG DXD Calibration program. Go to  
> [DXD] > [Connection & File Save], enter DXD IP (10.10.10.100), then run the [Ping] to check the connection.  
Setting  
If following screen is pop-up after [Ping] click, connection is successful, everything for system operation is ready.  
30  
Detector and PC (Wireless mode)  
Auto Mode  
1. Station mode (for the use of external AP)  
2. AP mode (for the use of detector internal AP)  
Detector  
Detector  
100kg  
100kg  
PC  
PC  
AP  
LAN cable  
Object  
X-ray Switch  
Object  
X-ray Switch  
X-ray Generator  
Interface  
X-ray Generator  
Interface  
X-ray  
X-ray  
Generator  
Generator  
NOTE  
Please install the AP and Detector as near as possible without obstacles in between them.  
31  
Making connections-Wireless connection  
Manual Mode  
1
The Default Wireless Settings as below.  
Station mode (connection via external AP)  
Detector  
100kg  
-
-
SSID: LGEDXD  
Password: @lgedxd2000  
Main Cable  
AP  
LAN cable  
Control Box  
AP mode (connection via detector AP)  
-
-
LAN cable  
SSID: LGEDXD_SOFTAP  
Password: @lgedxd2000  
PC  
2
3
It is possible to change the Wireless Settings using  
Please see " Wireless AP configuration" for details.  
.
-
Object  
X-ray Switch  
Power Cord  
(AC 100-240 V~)  
Please reboot the Detector after removing the Main Cable on Detector. (When the power is turned on after  
removing the main cable: The device switches to wireless mode. The device initially starts in station mode.  
If the user changes to station mode or AP mode, the device operates in the changed mode. )  
The wireless mode changes when the power button is pressed for about 1 second after rebooting with the  
main cable removed.  
Trigger  
cable  
4
X-ray Generator  
Interface  
X-ray  
Generator  
32  
5
The Connection method as below.  
Station mode  
-
PC settings and connection with Detector are same with wired Connection.  
AP mode  
- Enter [Wi-Fi] under PC Settings, and enter [Show available networks].  
-
Attempts are made to connect after checking the DXD wireless AP SSID, which is shown as the research  
result (the initial value is LGEDXD_SOFTAP). Enter the password (the initial password is @lgedxd2000) to  
connect.  
NOTE  
Tip: Refer to Wireless AP Set Up Guide  
Supplement. Wireless Access Point Setup Guide (Model: Cisco Linksys EA9200)  
-
33  
SOFTWARE MANUAL  
17HK701G-W  
CONTENTS  
CALIBRATION SOFTWARE........................................ 3  
OPERATION ......................................................... 14  
SERVICE MANUAL ................................................ 41  
MAINTENANCE .................................................... 51  
TROUBLESHOOTING ............................................. 52  
PROGRAM NOT LAUNCHED DUE TO ACCESS  
PRIVILEGE ISSUES................................................ 54  
TROUBLESHOOTING FIREWALL ISSUES ................... 55  
WIRELESS ........................................................... 58  
2
CALIBRATION SOFTWARE  
When acquiring images from the detector, calibration is essential to obtain images of high quality.  
enables you to create and check the necessary values for the calibration.  
NOTE  
It is recommended to perform a calibration once per month for the following three months after the purchase, and then once every six month to ensure the quality of images.  
It is also recommended to turn on the detector for 15 minutes before the Calibration.  
The default values set in can be changed depending on the actual conditions of use.  
Security  
cannot be used independently without being connected to the detector. The software cannot perform all actions, including moving to another menu and confirming settings, without the actual  
connection. In addition, even if the software is connected to the detector, cannot be performed before the initial date of the product installation is registered.  
The features of the  
include (Settings), [Calibration], [User BPM], [Validation] and [EI].  
3
Settings  
include [DXD] settings, [Calibration SW] settings and [Firmware Update].  
[DXD]: Configures the settings required to obtain calibration images and detector settings.  
NOTE  
Detailed explanations of each icon is explained on the back page.  
4
[Calibration SW]: Configures the settings required for to  
algorithms.  
NOTE  
Detailed explanations of each icon is explained on the back page.  
5
[Firmware Update]: Checks the firmware version of the detector or performs the firmware update. You can update firmware by this menu.  
6
Calibration  
[Calibration] involves the following procedures.  
Dark Image and Bright Image are obtained from the detector.  
- [Dark Image(s)]: An image obtained without generating X-rays.  
- [Bright Image(s)]: An image obtained by generating X-rays without a phantom or any other object on the detector.  
Generate [Avgdark.raw], [Offset.raw], [Gain.raw], [BPM.raw]: Used for Corrected Image calculations.  
- Corrected Image: An image generated by applying calibration results to a raw image.  
Creates a Bad Pixel Map. Uses the surrounding pixel values to calibrate the bad pixel values.  
NOTE  
This page has a brief explanation, a detailed one can be found at the end of this document.  
7
User BPM  
Enables users to manually make changes in the [Bad Pixel Map] (BPM.raw) created from [Calibration].  
NOTE  
This page has a brief explanation, a detailed one can be found at the end of this document.  
8
Validation  
This is used to validate the final image by applying [Calibration] results to the image.  
NOTE  
This page has a brief explanation, a detailed one can be found at the end of this document.  
9
EI (Exposure Index)  
This calculates and saves median output value per input dose as a linear expression and a table.  
NOTE  
This page has a brief explanation, a detailed one can be found at the end of this document.  
10  
Image Functions  
4
2
3
1
5
11  
1
Image Viewer  
3
[Histogram]  
[Calibration], [User BPM], [Validation] and [EI] menu have an image viewer to show the images  
acquired.  
Shows the [Histogram] of the image acquired.  
[Window] / [Level] are used to adjust Histogram to help reading the image.  
When creating or clicking an image, the image is loaded and shown in the viewer.  
[Histogram] controls [Window] / [Level] with the <> buttons and the scroll bar under the Histogram  
graph.  
Information about the image will be shown in the areas below.  
- [Image Loaded]: displays whether the image is loaded in the image area or not.  
When the [Reset] button is clicked, it resets to the default values.  
* When the image is loaded: [Image Loaded]  
* When the image is not loaded: [Image not Loaded]  
- [Min]: The minimum pixel value in the image area.  
- [Max]: The maximum pixel value in the image area.  
- [Med]: The median value of the image.  
- [Mean]: The mean value of the image.  
- [Std]: The standard deviation of the image.  
- [Bad Pixel Count]: The number of Bad Pixels.  
4
Reference Point  
A reference point can be set by clicking on any location in the image viewer, and the coordinates and  
pixel values for the reference point will be shown on the top. You can also move the reference point by  
manually entering the x and y values.  
- Only numbers can be entered for a reference point.  
5
[BPM Analysis]  
-
= N, = M: Representation of pixel values in (x, y) in bits.  
Shows the result of the analysis of the Bad Line and Bad Pixel Class based on the [Bad Pixel Map] after  
the Calibration.  
- %: The rate of the image displayed in the image area against the entire image.  
- (W x H): The size of the entire image.  
2
[Navigator]  
[Navigator] shows the entire area of the image acquired and also indicates the enlarged or reduced  
area.  
[Navigator] has a red box that indicates the area shown in the image viewer.  
[Navigator] moves the red box to wherever you click, and the selected area appears in the image viewer.  
12  
Log  
Shows necessary information for users to understand the process to perform  
.
Consists of [Date], [Time], [Type] and [Details], and the data will be saved in a log file.  
13  
OPERATION  
Launching Program  
Double-click the executable file installed on the PC to launch  
.
When launching it for the first time, you will be directed to the Settings screen.  
14  
IP Address Check and Ping Test  
The detector has a default IP address.  
If the IP address of the detector is changed, a new IP address must be entered in the detector IP in the Calibration tool.  
After completing the IP Address and [Timeout] settings, click the [Ping] button to run a [Ping Test]. A pop-up message appears when the [Ping Test] is successful.  
If the [Ping Test] fails, a pop-up appears as shown below. If this pop-up appears, check your PC network settings, detector-to-PC connection, status of the detector, status of the Control Box, and IP address, and run  
the [Ping Test] again.  
15  
Save Location Check  
stores images acquired, logs, result files, and factory Calibration results in the specified location.  
This location can be changed from [Save Location].  
Click the [Apply] button to create a folder in the specified location.  
16  
Apply  
After completing the [Ping Test] and [Save Location] check, click the [Apply] button to perform the following tasks.  
1
2
3
Automatically create necessary folders under the specified folder in the [Save Location].  
Load and save the factory Calibration results from the detector.  
Load the detector settings.  
Custom folder  
Auto-create a serial number folder  
(Created when completing Apply)  
Creating a date-time folder  
[Avgdark.raw]  
[Gain.raw]  
[Offset.raw]  
[BPM.raw]  
EI result  
(Created when the [Calibration] button is clicked)  
Condition: create a folder when there is no folder with the  
same serial number in the specified folder  
(the applied date-time folder is created when an EI is  
performed)  
History file  
Log  
Log file (connection logs, etc.)  
Bright image  
Dark image  
Image  
User BPM image  
Validation image  
EI image  
Raw image  
Factory Calibration  
[Avgdark.raw]  
[Gain.raw]  
(Created when there is no folder or file upon the completion  
of Apply or if the file is abnormally small in size)  
[Offset.raw]  
[BPM.raw]  
17  
4
Display the network status of the detector once the Apply process is completed.  
[Current Status]: [Wired] connection. / [Wireless] connection. (Available only with a wireless model)  
NOTE  
You must complete the Apply process before moving to another menu. ([Calibration], [User BPM], [Validation], and [EI])  
18  
Checking and Changing Detector Settings  
During the Apply process, the current settings of the detector will be loaded on the setting screen as shown below.  
19  
[Detector Parameters]: Settings used when acquiring an image from the detector.  
Click the [Save] button to apply the settings entered.  
Details of the settings are as follows:  
- [Trigger Mode]: Set the [Trigger Mode].  
* [Auto]: Enable the Auto Exposure Detection feature.  
* [Manual]: Disable the Auto Exposure Detection feature.  
- [Sensitivity]: Sensitivity of the panel.  
- [Window Time]: Set the time to read the data after the X-ray exposure. (Unit: 100 ms, when you enter  
5, the time is set to 500 ms)  
- [Frame Width] / [Frame Height]: Number of pixels in the detector.  
The operations of each button are as follows:  
- [Save]: Apply the changed settings.  
- [Reset]: Load the factory settings.  
- [Cancel]: Load the last saved settings.  
20  
Checking and Changing  
Click the [Calibration SW] tab to update [Calibration Parameters].  
[Calibration Parameters]  
Settings  
These parameters are the settings used in the Calibration process. These settings can be adjusted according to the actual operating environment.  
21  
Details of the settings are as follows:  
- [Target Gain]: Gain in the algorithm.  
[Image Edit]  
These settings are used in the image viewer.  
- [Gain Margin]: Set as a Bad Pixel if it exceeds the [Gain Margin].  
- [Offset Margin]: Set as a Bad Pixel if it exceeds the [Offset Margin].  
- [Std Margin]: Set as a Bad Pixel if it exceeds the [Std Margin].  
- [Ref sat value]: The maximum pixel value that can be displayed.  
- [Surr Margin]: Set as a Bad Pixel if the difference between the reference pixel value and the  
surrounding pixel value is greater than the [Surr Margin] in the corrected Bright image.  
- [Cut Edge]: Display the pixel values to cut off from the frame image (top/bottom/left/right). After  
acquiring an image through [Validation] or [EI], display the image data shown in the  
image viewer as a line.  
[Rotation]: Set the rotation angle of the image. ([0˚], [90˚], [180˚], and [270˚])  
[Flip]: Set whether to rotate the image shown in the image viewer. ([None], [Horizontal], and [Vertical])  
[Invert]: Reverse the image data shown in the image viewer.  
Click the [Save] button to apply the settings entered.  
The operations of each button are as follows:  
- [Save]: Apply the changed values.  
- [Reset]: Load the factory values.  
- [Cancel]: Load the last saved values.  
- [Exit]: Returns to the last screen.  
NOTE  
You must complete the Apply process before proceeding with the next step.  
22  
Calibration  
When all settings are completed, click the [Calibration] tab to go to the [Calibration] menu.  
NOTE  
All settings must be complete before entering into the tab.  
1
5
2
3
4
23  
1
Enter into the [Calibration] menu  
4
[Calibration]  
Click the [Calibration] menu to enter.  
[Calibration] is performed in this menu.  
- Dark Image: 4 images (minimum)  
- Bright Image: 5 images (minimum), 10 images (maximum)  
2
Acquire a Dark Image  
When [Calibration] is performed, the standard pixel values of a bright image are as follows.  
- For Calibration Software version 3.00.16 or lower  
Bright images are acquired within the pixel range of 1500 – 15000. (Examples of acquisition points in  
case of 10 images: 1500, 1700, 2200, 2500, 3300, 4000, 5000, 6500, 8500, 10500, 15000)  
- For Calibration Software version 3.00.16 and higher  
Bright images are acquired with a pixel value close to 6000 when the tube voltage is 60 kv - 70 kv.  
(The acceptable range is -10 % - 20 % for a pixel range of 5400 - 7200. Images outside this range are  
not included.)  
Acquire a Dark Image needed for the [Calibration].  
- When Dark Image is acquired, images increase, and the file is saved in the image folder specified in  
.
- The median value of the image is displayed next to the image file name.  
- Compare multiple images and remove any faulty image by right-clicking the image.  
- When deleting a file, the file list and saved file are also deleted.  
3
Acquire a Bright Image  
The result of the [Calibration] will be saved in a folder created based on the date and time of performing  
[Calibration].  
Acquire a Bright Image needed for the [Calibration].  
- When Bright Image is acquired, images increase, and the file is saved in the image folder specified  
When the [Calibration] is completed, [BPM Analysis] will be updated.  
in  
.
- The median value of the image is displayed next to the image file name.  
- Compare multiple images and remove any faulty image by right-clicking the image.  
- When deleting a file, the file list and saved file are also deleted.  
NOTE  
When running more than 5 [Calibration], the sixth [Calibration] is saved after the first [Calibration] is  
automatically deleted.  
NOTE  
If you wish to make a backup, copy the folder containing the result and paste in another location.  
Up to 10 Dark Image and Bright Image each can be saved. When the number of images exceeds 10, the  
oldest image will be deleted first.  
For a bright image, X-ray must be irradiated during image acquisition.  
Images are acquired automatically in Calibration Software Version 3.00.16 and higher. Four images  
are acquired automatically among dark images and ten images among bright images. For Calibration  
Software version 3.00.16 or lower, you must select the [Acquisition] button whenever acquiring an  
image.  
24  
5
[History]  
You can load the result of the [Calibration] performed previously. Click the [Open] button to open the file.  
NOTE  
You only need to select one file to load all relevant files. (select one from [Avgdark.raw], [Offset.raw], [Gain.raw], and [BPM.raw] to load all four files)  
If an error occurs while loading the files, the following pop-up appears. When the following pop-up appears, check the file size, location, file name and access privilege to the folder and try again.  
25  
How to acquire Bright image with X-Ray shot. This procedure is also applied for pediatric patient.  
X-ray Generator connection is explained in this manual.  
1
Click the [Acquisition] button next to [Bright Image(s)] text.  
26  
2
To implement X-ray shot. Calibration SW will wait for a X-Ray acknowledgement signal from DXD and it will display a waiting sign.  
27  
3
Acquired bright image is displayed in list view, please check its name and median value. Actual file is saved Image folder in the workspace.  
NOTE  
These acquisition steps are all same to [User BPM], [Validation] and EI Image acquisition.  
[Calibration SW] support Window level adjustment, but does not support other image post-processing function.  
The process of obtaining the image for paediatric patients is same with other patients.  
28  
User BPM  
Use this menu to manually edit the [Bad Pixel Map] created from the [Calibration].  
NOTE  
You can skip the [User BPM] process and proceed with the [Validation] process.  
1
2
3
4
29  
1
Enter into the [User BPM] menu  
4
[Pixel View]  
Click the [User BPM] menu to enter.  
Check the pixel values in the [Pixel View].  
- Pixel values from the center of the image viewer are provided in the [Pixel View].  
- Here, minimum value, maximum value, and possible Bad Pixel are shown as follows:  
The [User BPM] requires image acquisition because it visually examines the image to which the result of  
the [Calibration] is applied.  
* Minimum value: Shown in blue numbers.  
* Maximum value: Shown in red numbers.  
* Possible Bad Pixel: Shown in the gray background.  
NOTE  
The following pop-up appears when entering into the menu without completing the [Calibration].  
- The window size of [Pixel View] can be changed using the  
icon. The  
icon appears when  
hovering the mouse over the border between the [Pixel View] and the image viewer.  
2
Check the History file  
Check if the [History] name created from the [Calibration] matches the name shown in the current  
[History] window.  
Apply the selected History file and carry out the [User BPM] process.  
3
Acquire Images  
Click the [Acquisition] button and acquire a Bright Image. The image name will be shown in the  
[Image(s)] list.  
The information about the image will be shown below the image view.  
30  
Set additional bad pixels in [Pixel View]  
- Double click a pixel in the [Pixel View] to set the pixel as a bad pixel. Double-click the same pixel  
specified as a bad pixel again to cancel the selection.  
- If a pixel is set as a bad pixel, the value will be updated in the [BPM Analysis]. The specified bad pixel  
will be replaced with the calibrated pixel value.  
Assigning a Bad Lines in Pixel View  
When specifying Bad Pixel, it is a function to specify line unit instead of pixel unit.  
After checking the check box in the vertical or horizontal direction, double-click the pixel in [Pixel View]  
to specify the line in the specified direction.  
Save the final [User BPM].  
- If you specify a line from point 1522 to point 2600, select the [Apply] button after entering a value to  
assign the line as a Bad Line.  
- When entering into another menu, the result file will be saved.  
- A pop-up message appears asking to select whether to save the file when leaving the current menu  
and entering into another one.  
- When saved, one [History] is added and the [BPM.raw] file is updated and saved.  
31  
Bad Pixel Map upload function  
The newly modified Bad pixel map can be uploaded to the detector for use in future calibration.  
Press the [Bad Pixel Map Upload] button when you select some of the generated map files (BPM.raw, AvgDark.raw, Offset.raw, Gain.raw), upload them.  
If the upload is successful, it can be confirmed through the Log.  
NOTE  
[Bad Pixel Map] When uploading, delete the map of the existing Factory Calibration folder. In order to preserve it, it must be done after backup in separate path.  
[Bad Pixel Map] When selecting a file to upload for upload, all four [Bad Pixel Map] files must be in the path. ([BPM.raw], [AvgDark.raw], [Offset.raw], [Gain.raw])  
32  
Validation  
This menu enables users to visually check the [Calibration] result after completing the [Calibration].  
1
2
3
4
33  
1
Enter into the [Validation] menu  
4
Apply or Do Not Apply the Calibration Result  
- You can decide whether to apply each of the Calibration results ([Dark Average Map], [Offset Map],  
[Gain Map], [Bad Pixel Map]) to the image acquired.  
Click the [Validation] menu to enter.  
: Apply  
NOTE  
: Do Not Apply  
The following pop-up appears when entering into the menu without completing the [Calibration].  
NOTE  
When the first image is acquired and loaded, all results are set to  
When no image is acquired, the button is disabled.  
.
/
2
Check the History file  
Check if the [History] name created from the [Calibration] matches the name shown in the current  
[History] window.  
3
Acquire Images  
Click the [Acquisition] button and acquire a Bright Image. The image name will be shown in the  
[Image(s)] list.  
The information about the image will be shown below the image view.  
34  
EI (Exposure Index)  
The output median value based on the input Dose is calculated with a linear expression and in a table before being stored.  
1
2
3
4
5
35  
1
Enter into the [EI] menu  
5
[Measure & Save]  
Click the [EI] menu to enter.  
Once image acquisition and dose value input are completed, click the [Measure & Save] button to save  
the result value and show a pop-up message as follows:  
NOTE  
The following pop-up appears when entering into the menu without completing the [Calibration].  
The EI result file will be saved in the same location as the Calibration result file.  
(e.g.  
(date-  
time) heuser: the user's name)  
NOTE  
2
Check the History file  
Repeating [Measure & Save] will update the result file.  
Check if the [History] name created from the [Calibration] matches the name shown in the current  
[History] window.  
The following pop-up appears when the minimum requirement (3 images) is not met.  
3
Acquire Images  
Click the [Acquisition] button and acquire a Bright Image. The image name will be shown in the  
[Image(s)] list.  
The information about the image will be shown below the image view.  
4
Enter Dose Values  
The Dose values must be entered in the Dose field when X-ray irradiation is performed. (Unit: uGy)  
The EI value will be calculated based on the data entered.  
Dose values must be entered in numbers only. Texts will not be accepted by default.  
36  
Exit  
Click the (Exit) button to close  
.
Click the [Yes] button to close, or the [No] button to return to the last screen shown before the Exit button is clicked.  
CAUTION  
Dark & Bright images will be deleted except Validation & raw images.  
37  
About  
Click the [About] button in Settings to show a pop-up displaying the information about the application.  
This pop-up provides the information about the application.  
38  
General Pop-Up  
General pop-ups available in  
are explained below.  
Cancelling Image Acquisition  
If you click the [Acquisition] button to acquire each image, the [Acquisition] button switches to the  
[Cancel] button during the acquisition process.  
Once all the images are acquired, click the [Acquisition] button to return.  
Clicking the [Cancel] button while an image is being acquired will cancel the acquisition.  
<The [Bright Image(s)] [Cancel] button>  
<The [Dark Image(s)] [Cancel] button>  
<The [Image(s)] [Cancel] button>  
39  
The following pop-up appears when [Cancel] is successfully completed.  
<The Get Image Cancel Completed pop-up>  
Image Acquisition Failed  
If the image acquisition fails, the following pop-up message appears. Check the status of the network  
and detector and try again.  
<The Image Acquisition Failed pop-up>  
40  
SERVICE MANUAL  
Setting IP address of Detector  
1
2
Launch "Launching Program"> "IP Address Check and Ping Test"> "Save Location Check"> "Apply" in order.  
Click the [Change DXD IP] button.  
41  
3
When a pop-up appears, change the settings and click the [Apply] button.  
Start changing the IP address by selecting the [Apply] button.  
4
Check the result and re-boot the detector.  
A pop-up appears to with the following message whether the IP address is changed or not.  
<A pop-up when the settings are made successfully>  
Once the IP address is changed, re-boot the detector to complete applying the changes to the IP.  
Click the [OK] button to automatically re-boot the detector.  
The detector will be disconnected during the re-boot process. Make sure to perform the [Connection &  
File Save] process again.  
42  
Wireless AP configuration  
When the detector is connected wirelessly, AP information must be saved in the detector.  
For station mode, enter the information of the external AP trying to access the detector. For AP mode, enter the information about the detector's AP.  
Default value of detector  
- SSID: LGEDXD  
- Password: @lgedxd2000  
In station mode, the detector attempts to connect to the AP when the detector is rebooted after the AP information is saved in the detector. In AP mode, the detector uses its own AP, utilising the AP information saved  
on the user PC. You can see the saved AP information by using the web monitoring function.  
1
2
Launch "Launching Program"> "IP Address Check and Ping Test"> "Save Location Check"> "Apply" in order.  
After checking that wireless settings are enabled on the PC, click the [Wireless Setup] button.  
43  
- If a pop-up appears, enter your [SSID] and [Password], then click [Apply].  
3
Check results.  
- The following pop-up windows appear, depending on the result.  
<Pop-up Window for Successful Configuration>  
<Pop-up Window for Failed Configuration>  
NOTE  
Check the [Wi-Fi (DXD -> AP)] checkbox and enter the setting to use station mode.  
Check the [DXD AP] checkbox and enter the setting to use AP mode. The AP mode supports up to 11  
channels (1-11) for the 2.4 GHz frequency. For the 5 GHz frequency, it only supports one channel.  
SSID can appear garbled, question marks, boxes, and others because of encoding or compatibly.  
44  
Updating Detector Firmware  
Use this menu to check and update the firmware version of the detector.  
2
45  
Check the result.  
- The following pop-up appears when the update is completed.  
1
2
Select the [Firmware Update] tab.  
Check the current firmware version.  
The current firmware version of the detector is indicated, and the version appears when a PC is  
connected to the detector.  
3
Select the firmware file to update.  
Click [Open] to launch a file explorer. Select the file to update to perform a check to validate the selected  
file.  
If it is a correct firmware file, its name will be shown in the [Firmware File].  
If an incorrect file is selected, the following pop-up appears.  
<A pop-up when the file update is completed successfully>  
<A pop-up when the file update fails>  
<A pop-up when the file loading fails>  
5
[Factory Reset]  
Clicking the button will reset all the DXD settings.  
4
Update the file.  
Select the file and click the [Update] button to start updating the firmware.  
The progress will be indicated in the [Firmware Update].  
CAUTION  
Do not remove the power cable until the update is completed. If the detector is turned off while the  
update is in progress, it may not work properly.  
<A pop-up during file updates>  
46  
CAUTION  
Saving Installation Date  
The first Calibration date can be saved in the detector.  
Please be careful to select the feature because this feature can be only saved once per detector and  
cannot be edited.  
1
Launch "Launching Program"> "IP Address Check and Ping Test"> "Save Location Check"> "Apply"  
in order.  
You must proceed when using the detector for the first time. Otherwise, you will not be able to enter  
the menu.  
2
3
Select the > [DXD] tabs.  
Check the installation date and choose the date format to be displayed.  
5
Select the [Yes] button in the pop-up to store the information in the detector and disable the  
[Register] button.  
- YYYY: Year  
- MM: Month  
- DD: Day  
NOTE  
The date will be loaded based on the date and time set in the PC that runs the program.  
4
Select the [Register] button to open a pop-up. The installation date can be checked using the Web  
Monitoring feature.  
47  
Setting Power Options  
The [Power Options] can be saved in the detector.  
1
2
3
4
Launch "Launching Program"> "IP Address Check and Ping Test"> "Save Location Check"> "Apply" in order.  
Select the > [DXD] tabs.  
Select the option in [Auto Sleep] and [Auto Power-Off].  
Click the [Save] button to save the [Power Options] in the detector.  
NOTE  
Only the above settings will be saved in  
.
The detector enters into Standby mode when there is no communication for a set period of time.  
The detector does not enter into Standby mode while  
This feature is enabled in a wireless model only.  
is running (i.e., starting from Apply to the point the program ends).  
48  
Web Monitoring  
This feature allows users to check internal information such as shipping date, installation date, software version, etc. of the detector using a web browser.  
Internal Information  
Category  
Content  
Software Version  
Explanation  
Product Information  
Version of the firmware currently installed in the detector  
Date on which the product is manufactured  
Date on which the product is installed by the installation engineer  
Model number of the product  
Shipping Date  
Installation Date  
Model No.  
Serial No.  
Serial number of the product  
Network  
Status of connection  
IP  
Mode of network connection  
IP address of the detector  
SSID  
Wireless AP SSID  
Netmask  
Netmask of the detector  
Gateway  
Gateway of the detector  
Mac  
Mac address of the product  
Battery  
Others  
Status  
Battery level, charged level alert, auto standby, auto power-off  
No. of image acquisitions with X-ray exposure  
No. of image acquisitions without X-ray exposure  
Bright Image Count  
Dark Image Count  
49  
Web Monitoring  
1
Makes the wired/wireless connection between the detector and a PC.  
- Please refer to the "Detector and PC".  
2
3
Enter the detector's IP address in the address field of the web browser in the PC.  
Default IP address: 10.10.10.100 The following page appears:  
50  
MAINTENANCE  
Cleaning  
Start cleaning after turning off the detector.  
Test  
Carry out a regular test before use to ensure stable and normal operation of the detector. If the problem occurs, contact the manufacturer.  
Please perform tests based on items listed in the checklist below.  
Checklist  
Tester  
Interval of Test  
Daily  
Are the cables damaged?  
User  
User  
User  
User  
Are plugs or terminals loose or damaged?  
Is the detector surface scratched or cracked?  
Is the LED power working normally?  
Perform a regular Calibration test  
Conduct a performance test  
Daily  
Daily  
Daily  
Supplier  
Supplier  
3-6 months  
1 year  
51  
TROUBLESHOOTING  
If you encounter problems when using the detector, use the guide provided in the corresponding section to solve the problem. If the problem persists, please contact the manufacturer.  
Problem  
Solution  
When the detector is not turned on  
Check if the main cable is connected properly.  
Disconnect and reconnect the main cable.  
Check if the main cable is connected properly.  
When the detector is suddenly turned off  
during the use  
When the LEDs of  
the control box blink in orange  
/
parts on  
Check the status of the power cable connection of the Control Box.  
Check if the Control Box is properly connected to the X-ray generator or detector.  
Check if the power is on. If the power is on, check the following items.  
When the detector is not connected to  
the PC  
Check if they are connected in accordance with the instructions in the manual. Try connecting again.  
Go to > [DXD] > [Connection & File Save] in  
and run a [Ping Test] to check the connection. Alternatively, open a browser window and enter an  
IP in the address bar to check if a page is loaded properly.  
Check if the PC's network IP uses the same IP as the detector.  
In some cases, a connection issue may occur especially because of the firewall rules that block all ICMP packets coming from Win 8 OS. Please refer to the  
Troubleshooting Firewall Issues.  
When there is a problem with the status of  
the acquired image  
Make sure that there is no foreign matter on the surface of the detector.  
If an image is acquired immediately after turning on the detector, a poor image may be acquired due to an unstable panel. Open the [Calibration] menu in  
and acquire a couple of Dark Images first, or wait for a while and try again.  
If the image is still unstable, run a [Calibration] and apply the result before proceeding.  
52  
Problem  
Solution  
When some areas appear abnormal in the  
acquired [Validation] image  
When acquiring images in the [Validation] after creating the [Calibration] result file in the Calibration menu, an abnormal image may be acquired. Check the issues  
below and follow the guide.  
1
When some areas appear in black or light bleeding occurs in the acquired image  
- Go to the [Calibration] menu > [BPM Analysis] on the left bottom corner and check if [Rows] and [Columns], [Class] 5 ~ [Class] 8 have more than dozens of values. If so,  
follow the steps below to run a new [Calibration] and acquire [Validation] images.  
1) Adjust the X-ray generator's position so that the detector is within the X-ray irradiation range before running a [Calibration].  
2) Keep the distance at least 120 cm (47.2 inch) between the detector and the X-ray generator tube.  
3) If the distance cannot be more than 120 cm (47.2 inch) in Step 2), change the detector settings as follows before proceeding with the [Calibration].  
Go to > [Calibration SW] and enter a value 0.05-0.1 higher than the existing value for [Gain] and [Save].  
Go to > [Calibration SW] and enter a value 1.5-2 times greater than the existing value for [Offset] and [Save].  
NOTE  
Due to the heel effect of the X-ray generator, if the distance is short, less X-ray irradiation may be applied to the edge of the detector. This difference makes it necessary  
to adjust the [Gain] and [Offset] values. The [Gain] adjustment is a required process, but the [Offset] adjustment may be skipped depending on the situation.  
4) Go to the [Calibration] menu and acquire Dark Image and Bright Image to run a [Calibration]. If the [BPM Analysis] result is not improved, repeat Step 3).  
When some areas appear in black in the form of the straight or curved line  
2
- Check if the problematic area is within the X-Ray irradiation range.  
- Check if foreign matters or other objects are on the detector.  
3
When white or black pixels appear in the image  
- Run a [Calibration] again to create a new Calibration result, and, with the result, acquire [Validation] images.  
- It the problem persists even after the new Calibration, set the pixel as a bad pixel in the [User BPM] and go to [History] > [Open] on the top right corner to load the  
newly created calibration result and perform a [Validation] again.  
53  
PROGRAM NOT LAUNCHED DUE TO ACCESS PRIVILEGE ISSUES  
1
When the program is not launched with the following pop-up after going to "Launching Program"> "IP Address Check and Ping Test"> "Save Location Check"> "Apply", check the following items.  
2
Right-click the launching icon of  
and select [Properties].  
3
In the [Properties] window, enter into the [Compatibility] tab and select the Run this program as  
an administrator checkbox under the [Privilege Level].  
54  
TROUBLESHOOTING FIREWALL ISSUES  
If the Link LED is off on the DXD set due to Windows Firewall, follow the steps below.  
1
Go to [Control Panel] and select the [System and Security] menu.  
55  
2
Click the [Windows Firewall] link.  
3
On the left side of the pane, click the [Advanced Settings] link.  
56  
4
Under the Windows Firewall with Advanced Security, select [Inbound Rules].  
5
6
Scroll down to find the [File and Printer Sharing] rule and click [Enable Rule].  
Check the status and connect the detector again.  
57  
WIRELESS  
Wireless Access Point Setup Guide (Model: Cisco Linksys EA9200)  
1
2
Connect the LAN Cable from the Ethernet port on the PC to the Ethernet port on the AP.  
Launch your web browser and enter linksyssmartwifi.com or http://192.168.1.1 in the Address bar then press Enter. (IP number address for the 1st access is 192.168.1.1. However, IP number address for  
accessing will be 10.10.10.1 after changing 10.10.10.1)  
Enter into [Connectivity] > [Local Network]. Click [Edit] to change IP address to 10.10.10.1.  
(You should click [Apply] button to apply current setting)  
58  
3
Enter into [Wireless]. You can change network name and password like below.  
(You should click [Apply] button to apply current setting)  
For more information, please visit the web site as below.  
59  
WARNING: This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment  
may cause radio interference.  
Supplier’s Declaration of Conformity  
Trade Name  
LG  
The model and serial number of the product are located on the back and on one side of the product. Record them  
below in case you ever need service.  
Responsible Party  
LG Electronics USA, Inc.  
111 Sylvan Avenue, North Building,  
Englewood Cliffs, NJ 07632  
Address  
Model  
E-mail  
Serial No.  

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