HP EliteBook 2540p Notebook PC
Maintenance and Service Guide
MSG Revision history
Revision
Publication date
December 2010
Description
A
The 6.35-cm (2.50-in) hard drive is installed in the optical drive
bay, using a hard drive carrier, spare part number 598787-001.
The information was updated in the following locations: Illustrated
The computer feet are hot melted to the base enclosure and
cannot be replaced. The information was updated in the following
iii
iv
MSG Revision history
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
v
vi
Safety warning notice
Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 7
3 Illustrated parts catalog ............................................................................................................................... 19
4 Removal and replacement procedures ....................................................................................................... 37
vii
5 Computer Setup ............................................................................................................................................ 96
viii
6 Specifications .............................................................................................................................................. 120
7 Backup and recovery .................................................................................................................................. 124
8 Connector pin assignments ....................................................................................................................... 135
ix
9 Power cord set requirements .................................................................................................................... 140
10 Recycling ................................................................................................................................................... 142
x
1 Product description
Category
Description
Product Name
Processors
HP EliteBook 2540p Notebook PC
Intel® Dual Core™ processors (support Intel Turbo Boost Technology):
●
●
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Intel Dual Core i7-640LM 2.13-GHz processor, (turbo up to 2.93-GHz), 4-MB L3 cache, 4
threads, low-voltage (25-W)
Intel Dual Core i7-620M 2.66-GHz processor, (turbo up to 3.33-GHz), 4-MB L3 cache, 4
threads, standard-voltage (35-W)
Intel Dual Core i5-540M 2.53-GHz processor, (turbo up to 3.06-GHz), 3-MB L3 cache, 4
threads, standard-voltage (35-W)
Intel Dual Core i5-520M 2.40-GHz processor, (turbo up to 2.93-GHz), 3-MB L3 cache, 4
threads, standard-voltage (35-W)
Chipset
Mobile Intel QM57 Express chipset (non-HDI)
Graphics
Intel HD Graphics with up to 512-MB unified memory architecture (UMA) graphics subsystem
memory
Panel
All display assemblies include 2 wireless local area network (WLAN) antenna cables and 2 wireless
wide area network (WWAN) antenna cables:
●
●
12.1-in WXGA light-emitting diode (LED), AntiGlare (AG) with webcam
12.1-in WXGA LED, AG without webcam
Supports privacy filter
Supports 16:10 resolution
Supports 1280 ×800 resolution
Memory
2 customer-accessible/upgradable memory module slots
Supports up to 8192 GB of system RAM
DDR3 1333-MHz, PC3-10600
Supports the following configurations:
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8192-MB total system memory (4096 × 2)
6144-MB total system memory (4096 + 2048)
4096-MB total system memory (4096 × 1, 2048 × 2)
3072-MB total system memory (2048 + 1024)
2048-MB total system memory (2048 × 1, 1024 × 2)
1024-MB total system memory (1024 × 1)
1
Category
Description
Internal storage
Computer models equipped with a standard-voltage (35-W) processor support the following 2.5-in
storage devices:
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500-GB hard drive (7200-rpm, SMART SATA II)
320-GB hard drive (7200-rpm, SMART SATA II)
320 self-encrypting drive (SED) GB hard drive (7200-rpm, SMART SATA II)
250-GB hard drive (7200-rpm, SMART SATA II)
– or –
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160-GB solid-state drive
80-GB solid-state drive
NOTE: The 1.8-in hard drive bay is not supported on computer models equipped with a standard-
voltage (35-W) processor.
Computer models equipped with a low-voltage (25-W) processor support the following storage
devices:
●
In the 1.8-in hard drive bay:
◦
◦
◦
320-GB hard drive (5400-rpm, SMART SATA II)
250-GB hard drive (5400-rpm, SMART SATA II)
160-GB hard drive (5400-rpm, SMART SATA II)
– or –
◦
◦
160-GB solid-state drive
80-GB solid-state drive
●
In the 2.5-in hard drive carrier (for RAID support): 2.5-in, 250-GB, 7200-rpm SMART SATA II
hard drive (requires the installation of a 1.8-in, 250-GB, 5400-rpm hard drive in the 1.8-in hard
drive bay)
NOTE: Internal storage devices are customer-removable and will withstand multiple insertion and
removal cycles. Up to 15 GB is reserved for the system recovery software.
Optical drives
NOTE: The optical drive is an optional feature and is available only on computer models equipped
with a low voltage (25-W) processor.
Fixed (removal of 1 screw required)
Customer-accessible
Serial ATA
9.5-mm tray load
Supports the following drives:
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DVD±RW and CD-RW SuperMulti Double-Layer Drive
DVD-ROM Drive
Audio and video
Integrated dual-array microphones
IDT 92HD75B high-definition (HD) audio
Supports 2 stereo speakers
Integrated 2.0-megapixel webcam with macro focus for business card reader
56K V.92 1.5-in data/fax modem
Modem
2
Chapter 1 Product description
Category
Ethernet
Description
Supports “no modem” option
Modem cable not included
Intel 82577-LM 10/100/1000 GB network interface card (NIC) with iAMT 4.0 support
S3/S4/S5 wake on LAN: DC - no
S3/S4/S5 wake on LAN: AC - yes
NIC power-down technology
Ethernet cable not included
Wireless
Integrated wireless local area network (WLAN) options by way of wireless module:
Two WLAN antennas built into display assembly
Support for no WLAN option
Support for the following WLAN formats:
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Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter
Broadcom 4312G 802.11b/g WiFi Adapter
Intel Centrino Advanced-N 6200 WLAN module
Integrated wireless wide area network (WWAN) options by way of wireless module:
Two WWAN antennas built into display assembly (world-wide, 5-band)
Support for no WWAN option
Supports WWAN after-market option (product number WD301AA)
Security provided by Subscriber Identify Module (SIM) located inside battery bay
Support for the following WWAN formats:
●
●
High-Speed Packet Access (HSPA) WWAN module
HSPA Evolution-Data Optimized (EV-DO) WWAN module
Integrated personal area network (PAN) options by way of Bluetooth® module:
Broadcom Bluetooth specification v2.1 compliant
Support for no-WPAN option
External media card One ExpressCard34 slot, supporting USB and PCIe ExpressCard modules
One Digital Media Reader slot, supporting MultiMediaCard (MMC) and Secure Digital (SD) Memory
Card optional digital card formats.
3
Category
Ports
Description
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1394a
3-pin AC power
Headphone/microphone combo audio
DisplayPort
Docking
RJ-11 (modem)
RJ-45 (Ethernet, includes link and activity lights)
USB 2.0 (4 on computer models equipped with standard voltage processors, 3 on computer
models equipped with low voltage processors; 1 powered)
●
VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75-GHz (hot plug/unplug with
auto-detect)
Docking
HP 2540 Docking Station
Full-size keyboard
Keyboard/pointing
devices
Dual point (pointing stick and TouchPad with scroll zone)
Spill-resistant keyboard with HP drainage system
Power requirements 65-W HP Smart AC adapter with localized cable plug support (3-wire plug with ground pin, supports
3-pin DC connector)
Supports HP Fast-Charge technology
Supports the following primary batteries:
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9-cell, 2.80-Ah (93-WHr) Li-ion battery
6-cell, 2.80-Ah (62-WHr) Li-ion battery
6-cell, 2.80-Ah (55-WHr) Li-ion long life battery
3-cell, 2.80-Ah (31-WHr) Li-ion battery
3-cell, 2.80-Ah (28-WHr) Li-ion long life battery
Security
Integrated fingerprint reader (select models only)
Integrated smart card reader (active)
Full-volume encryption
Security cable slot
Trusted platform module (TPM) v.1.2
Operating system
Preinstalled:
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Windows® 7 Home Premium 32/64
Windows 7 Professional 32/64
Windows Vista® Home Basic
Windows Vista Business 32 with Windows 7 license
Windows XP Professional 32 with Windows 7 license
FreeDOS
4
Chapter 1 Product description
Category
Description
Preinstalled with Microsoft® Office:
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Windows 7 Home Basic 32
Windows 7 Home Premium 32/64
Windows 7 Professional 32/64
Windows Vista Home Basic
Windows Vista Business 32 with Windows 7 license
Windows Vista Business 32 with Windows 7 license with Personal without PowerPoint
Windows Vista Business 32 with Windows 7 license with Personal with PowerPoint
Windows Vista Business 32 with Windows 7 license with Professional
Windows XP Professional 32 with Windows 7 Professional license
Restore media (OSDVD):
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Windows 7 Home Basic 32
Windows 7 Home Premium 32/64
Windows 7 Professional 32/64
Windows Vista Business 32
Windows Vista Home Basic
Windows XP Professional 32
Certified: SUSE Linux Enterprise Desktop
Office restore media: Office Ready restore DVD
DRDVD (Device driver and Application DVD):
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Windows 7 with WINDVD
Windows 7 without WINDVD
Windows Vista
Windows XP Professional
Supported:
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Microsoft WHQL
Novell
5
Category
Description
Web-only support:
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Windows 7 Enterprise 32/64
Windows 7 Ultimate 32/64
Windows Vista Business 64
Windows Vista Enterprise 32/64
Serviceability
End-user replaceable parts:
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AC adapter
Bluetooth module
Battery
Expansion memory module
Hard drive
Optical drive
Power cord
Primary memory module
RTC battery
SIM
Solid-state drive
WLAN module
WWAN module
6
Chapter 1 Product description
2 External component identification
Components included with the computer may vary by region and model. The illustrations in this
chapter identify the standard features on most computer models.
To see a list of hardware installed in the computer, follow these steps:
In Windows 7:
▲
Select Start > Control Panel > System and Security > Device Manager.
In Windows Vista:
1. Select Start > Computer > System Properties.
2. In the left pane, click Device Manager.
NOTE: Windows 7 and Windows Vista use the User Account Control feature to improve the security
of your computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.
In Windows XP:
1. Select Start > My Computer.
2. In the left pane of the System Tasks window, select View system information.
3. Select Hardware tab > Device Manager.
You can also add hardware or modify device configurations using Device Manager.
7
Display components
Item
1
Component
Description
WWAN antennas (2)*
Send and receive wireless signals to communicate
with WWANs (select models only).
2
WLAN antennas (2)*
Send and receive wireless signals to communicate
with WLANs (select models only).
3
4
Webcam light
Webcam
On: The webcam is in use.
Records audio and video and captures still
photographs.
5
6
Keyboard light and button
Internal microphones (2)
Opens and turns on the keyboard light, which
illuminates the keyboard in low-light conditions.
Record sound.
8
Chapter 2 External component identification
Item
7
Component
Description
Ambient light sensor
Automatically adjusts the display brightness based on
the lighting conditions in your environment.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to
your country or region. These notices are located in Help and Support.
Display components
9
Item
(1)
Component
Description
Power button
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●
When the computer is off, press the button to
turn on the computer.
When the computer is on, press the button to
shut down the computer.
NOTE: Although you can shut down the
computer with the power button, the
recommended procedure is to use the Windows
Shut down command (in Windows 7) or
Windows Shut Down command (in Windows
Vista and Windows XP).
●
●
When the computer is in the Sleep state (in
Windows 7 and Windows Vista) or in Standby (in
Windows XP), press the button briefly to exit
Sleep (in Windows 7 and Windows Vista) or
Standby (in Windows XP).
When the computer is in Hibernation, press the
button briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold
the power button for at least 5 seconds to turn off the
computer.
To learn more about your power settings, select:
●
●
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In Windows 7, select Start > Control Panel >
System and Security > Power Options
In Windows Vista, select Start > Control Panel
> System and Maintenance > Power Options
In Windows XP, select Start > Control Panel >
Performance and Maintenance > Power
Options.
(2)
QuickLook button
●
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When the computer is off, press the button to
open HP QuickLook.
When the computer is on, press the button to
open HP Software Setup.
NOTE: If HP Software Setup is not available,
the default Web browser opens.
(3)
(4)
QuickWeb button
Wireless button
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When the computer is off, press the button to
open HP QuickWeb.
When the computer is on, press the button to
open the default Web browser.
Turns the installed wireless devices on or off but does
not establish a wireless connection.
NOTE: A wireless network must be set up in order
to establish a wireless connection.
(5)
(6)
(7)
TouchPad on/off button
Volume mute button
Volume down button
Turns the TouchPad on or off.
Mutes and restores speaker sound.
Decreases speaker volume.
Buttons and fingerprint reader 11
Item
(8)
Component
Description
Volume up button
Increases speaker volume.
(9)
Fingerprint reader (select models only)
Allows a fingerprint logon to Windows, instead of a
password logon.
Keys
Item
(1)
Component
Description
esc key
Displays system information when pressed in
combination with the fn key.
(2)
fn key
Executes frequently used system functions when
pressed in combination with a function key or the esc
key.
(3)
(4)
Windows logo key
Displays the Windows Start menu.
Windows applications key
Displays a shortcut menu for items beneath the
pointer.
(5)
(6)
Embedded numeric keypad keys
Function keys
Can be used like the keys on an external numeric
keypad.
Execute frequently used system functions when
pressed in combination with the fn key.
12 Chapter 2 External component identification
Pointing device components
Item
(1)
Component
Description
Left TouchPad button*
TouchPad*
Functions like the left button on an external mouse.
(2)
Moves the pointer and selects or activates items on
the screen.
(3)
(4)
Left pointing stick button*
Pointing stick*
Functions like the left button on an external mouse.
Moves the pointer and selects or activates items on
the screen.
(5)
(6)
(7)
(8)
TouchPad on/off button
Right pointing stick button*
TouchPad scroll zone
Turns the TouchPad on and off.
Functions like the right button on an external mouse.
Scrolls up or down.
Right TouchPad button*
Functions like the right button on an external mouse.
*This table describes factory settings. To view or change pointing device preferences:
●
In Windows 7, select Start > Devices and Printers. Then, right-click the device representing your computer, and select
Mouse settings.
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In Windows Vista, select Start > Control Panel > Hardware and Sound > Mouse.
In Windows XP, select Start > Control Panel > Printers and Other Hardware > Mouse.
Pointing device components 13
Front components
Item
(1)
Component
Description
Business card slot
Holds a business card in position so that the webcam
can capture the information on the card.
(2)
Wireless light
Power light
●
Blue: An integrated wireless device, such as a
WLAN device, the HP Mobile Broadband Module
(select models only), and/or a Bluetooth device,
is on.
●
Amber: All wireless devices are off.
On: The computer is on.
(3)
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Blinking: The computer is in the Sleep state
(Windows 7 and Windows Vista) or Standby
(Windows XP).
●
Off: The computer is off or in Hibernation.
(4)
Battery light
●
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Amber: A battery is charging.
White: A battery is close to full charge capacity.
Blinking amber: A battery that is the only
available power source has reached a low
battery level. When the battery reaches a critical
battery level, the battery light begins blinking
rapidly.
●
Off: If the computer is plugged into an external
power source, the light turns off when all
batteries in the computer are fully charged. If the
computer is not plugged into an external power
source, the light stays off until the battery
reaches a low battery level.
(5)
Drive light
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●
White: The hard drive or optical drive is being
accessed.
Amber: HP 3D DriveGuard has temporarily
parked the hard drive.
(6)
(7)
Speakers (2)
Produce sound.
Display release button
Opens the computer.
14 Chapter 2 External component identification
Left-side components
NOTE: Refer to the illustration that most closely matches your computer.
Computer model equipped with a low-voltage processor
Item
(1)
Component
Description
Power connector
RJ-11 (modem) jack
Powered USB port
Connects an AC adapter.
(2)
Connects a modem cable (select models only).
(3)
Provides power to a USB device, such as an optional
external MultiBay or an optional external optical drive,
if used with a powered USB cable.
(4)
(5)
Optical drive
Reads and writes to (select models only) an optical
disc.
Smart card reader
Supports optional smart cards and Java™ Cards.
Computer model equipped with a standard-voltage processor
Item
(1)
Component
Description
Power connector
RJ-11 (modem) jack
Powered USB port
Connects an AC adapter.
(2)
Connects a modem cable (select models only).
(3)
Provides power to a USB device, such as an optional
external MultiBay or an optional external optical drive,
if used with a powered USB cable.
(4)
(5)
(6)
USB port
Connects an optional USB device.
Holds a 2.5-in hard drive.
Hard drive bay
Smart card reader
Supports optional smart cards and Java Cards.
Left-side components 15
Rear components
Item
(1)
Component
Description
RJ-45 network) jack
USB ports (2)
Connects a network cable.
Connect optional USB devices.
(2)
Right-side components
Item
(1)
Component
Description
ExpressCard34 slot
Docking connector
Security cable slot
Supports optional ExpressCards.
Connects an optional docking device.
Attaches an optional security cable to the computer.
(2)
(3)
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.
(4)
Vent
Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It
is normal for the internal fan to cycle on and off during
routine operation.
(5)
DisplayPort
Connects a digital display device, such as a high-
performance monitor or projector.
(6)
(7)
External monitor port
Connects an external VGA monitor or projector.
Audio-out (headphone) jack/Audio-in (microphone)
jack
Produces sound when connected to optional powered
stereo speakers, headphones, ear buds, a headset,
or television audio. Also connects an optional headset
microphone.
NOTE: When a device is connected to the
headphone jack, the computer speakers are disabled.
(8)
(9)
1394 port
Connects an optional IEEE 1394 or 1394a device,
such as a camcorder.
SD Card Reader
Supports the MultiMediaCard (MMC) and Secure
Digital (SD) Memory Card optional digital card
formats.
16 Chapter 2 External component identification
Bottom components
Item
(1)
Component
Description
Battery release latches (2)
Battery bay
Release the battery from the battery bay.
Holds the battery.
(2)
(3)
Vents (7)
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It
is normal for the internal fan to cycle on and off during
routine operation.
(4)
(5)
SIM slot (select models only)
Contains a wireless SIM. The SIM slot is located
inside the battery bay.
Hard drive bay and memory module compartment
Holds a 1.8-in hard drive and contains an expansion
memory module slot.
NOTE: If the computer is equipped with a 1.8-in
hard drive or solid-state drive, it is installed in this
location. If the computer is equipped with a 2.5-in
hard drive or solid-state drive, it is installed in the
optical drive bay (see item 8).
(6)
Speakers (2)
Produce sound.
Bottom components 17
Item
(7)
Component
Description
Wireless module compartment
Contains an HP Mobile Broadband Module (select
models only) and a WLAN module (select models
only).
CAUTION: To prevent an unresponsive system,
replace the wireless module only with a wireless
module authorized for use in the computer by the
governmental agency that regulates wireless devices
in your country or region. If you replace the module
and then receive a warning message, remove the
module to restore computer functionality, and then
contact technical support through Help and Support.
(8)
Optical drive bay or hard drive bay
Holds an optical drive or a 2.5-in hard drive.
NOTE: If the computer is equipped with a low-
voltage (25-W) processor, an optical drive will be
installed in this location. If the computer is equipped
with a standard-voltage (35-W) processor, a hard
drive will be installed in this location.
18 Chapter 2 External component identification
3 Illustrated parts catalog
Serial number location
The service tag, affixed to the bottom of the computer, provides information that may be needed
when troubleshooting system problems. The service tag provides the following information:
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components
and parts are needed.
(4) Model description: This is the number used to locate documents, drivers, and support for the
computer.
(5) Warranty period: This number describes the duration of the warranty period for the computer.
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
Serial number location 19
Item
(1)
Description
Spare part number
12.1-in, WXGA AntiGlare LED display assembly (includes display panel cable, WLAN antenna transceivers
assembly component spare part number information.):
For use only with computer models equipped with a webcam
For use only with computer models not equipped with a webcam
598794-001
598795-001
598800-001
(2)
(3)
Switch cover (includes display lid switch board and cable and capacitive board and
cable)
Keyboard with pointing stick (includes keyboard cable and pointing stick cable):
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●
●
●
●
●
●
●
●
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●
●
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●
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For use in Belgium
For use in Brazil
598790-A41
598790-201
598790-261
598790-A81
598790-081
598790-B71
598790-051
598790-121
598790-041
598790-DJ1
598790-211
598790-DD1
598790-BB1
598790-061
598790-291
598790-161
598790-B31
598790-091
598790-131
598790-251
598790-171
598790-A81
598790-BA1
598790-AD1
598790-071
598790-BG1
598790-AB1
For use in Bulgaria
For use in the Czech Republic
For use in Denmark
For use in Finland and Sweden
For use in France
For use in French Canada
For use in Germany
For use in Greece
For use in Hungary
For use in Iceland
For use in Israel
For use in Italy
For use in Japan
For use in Latin America
For use in the Netherlands
For use in Norway
For use in Portugal
For use in Russia
For use in Saudi Arabia
For use in Slovakia
For use in Slovenia
For use in South Korea
For use in Spain
For use in Switzerland
For use in Taiwan
Computer major components 21
Item
Description
Spare part number
598790-281
598790-141
598790-031
598790-001
481089-001
598793-001
●
●
●
●
For use in Thailand
For use in Turkey
For use in the United Kingdom
For use in the United States
(4)
(5)
(6)
RTC battery
Memory shield
Memory modules (2, 1333-MHz, DDR3):
4 GB
2 GB
1 GB
599092-002
598856-002
598859-002
(7)
Top cover (includes TouchPad board and cable, TouchPad button board and cable, and TouchPad bracket):
For use only with computer models equipped with a fingerprint reader
For use only with computer models not equipped with a fingerprint reader
Plastics Kit, includes:
598801-001
598802-001
598796-001
(8a)
(8b)
(8c)
(8d)
ExpressCard slot bezel
Wireless module compartment cover
Bluetooth module compartment cover
Memory module compartment cover
NOTE: The Plastics Kit also includes the display hinge covers and the optical drive bezel, which are not
(9)
Card reader board and cable
598768-001
598767-001
598799-001
(10)
(11)
(12)
(13)
Card reader board bracket
Speaker
Bluetooth module cable (included in the Cable Kit, spare part number 598766-001)
System board (includes processor, replacement thermal material, and replacement thermal material cleaning
kit):
System boards for use on computer models equipped with a standard-voltage (35-W) processor:
Equipped with an Intel Core i7-620M 2.66-GHz processor for use in all countries and
regions except the People's Republic of China and Russia
598765-001
614968-001
598764-001
614967-001
598763-001
Equipped with an Intel Core i7-620M 2.66-GHz processor for use only in the People's
Republic of China and Russia
Equipped with an Intel Core i5-540M 2.53-GHz processor for use in all countries and
regions except the People's Republic of China and Russia
Equipped with an Intel Core i5-540M 2.53-GHz processor for use only in the People's
Republic of China and Russia
Equipped with an Intel Core i5-520M 2.40-GHz processor for use in all countries and
regions except the People's Republic of China and Russia
22 Chapter 3 Illustrated parts catalog
Item
Description
Spare part number
Equipped with an Intel Core i5-520M 2.40-GHz processor for use only in the People's
Republic of China and Russia
614966-001
System boards for use on computer models equipped with low-voltage (25-W) processors:
Equipped with an Intel Core i7-640M 2.13-GHz processor for use in all countries and
regions except the People's Republic of China and Russia
598762-001
614965-001
Equipped with an Intel Core i7-640M 2.13-GHz processor for use only in the People's
Republic of China and Russia
(14)
Modem module:
NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable
is included in the Cable Kit, spare part number 598766-001.
For use in all countries and regions except Australia and New Zealand
For use only in Australia and New Zealand
510099-001
510099-011
(15)
(16)
Modem module cable (includes RJ-11 connector, included in the Cable Kit, spare part number 598766-001)
Fan/heat sink assembly (includes replacement thermal material and replacement thermal material cleaning kit):
For use only with a standard-voltage (35-W) processor
For use only with a low-voltage (25-W) processor
Optical drive (includes bezel and bracket):
DVD±RW and CD-RW SuperMulti Double-Layer Drive
DVD-ROM Drive
598789-001
598788-001
(17)
598776-001
598775-001
NOTE: The optical drive is an optional feature and is available only on computer models equipped with a low
voltage (25-W) processor.
(18)
(19)
Hard drive carrier kit
4.57-cm (1.80-in)
598786-001
598787-001
598759-001
6.35-cm (2.50-in) (includes HDD and ODD connector boards and the USB board)
Base enclosure (includes display release latch, battery release latch, LED board and
cable, and rubber feet)
Rubber Kit (includes display bezel rubber bumpers, display bezel screw covers, RJ-11
598797-001
jack cover, and Mylar used in the WLAN module compartment)
(20)
Battery
9-cell, 93-WH, 2.8-AH, Li-ion battery
6-cell, 62-WH, 2.8-AH, Li-ion battery
6-cell, 55-WH, 2.8-AH, Li-ion long life battery
3-cell, 31-WH, 2.8-AH, Li-ion battery
3-cell, 28-WH, 2.8-AH, Li-ion long life battery
HP Integrated Module with Bluetooth 2.1 Wireless Technology
593587-001
593586-001
593585-001
492548-001
593584-001
537921-001
(21)
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module
cable. The Bluetooth module cable is included in the Cable Kit, spare part number
598766-001.
Computer major components 23
Item
(22)
Description
Spare part number
WLAN module
Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda, 582564-001
Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei, Canada,
the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador,
El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia,
Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay,
the United States, Venezuela, and Vietnam
Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania, 582564-002
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia,
Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium,
Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,
Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe
Broadcom 4312G 802.11b/g WiFi Adapter for use in Antigua and Barbuda, Argentina,
Aruba, the Bahamas, Barbados, Bermuda, Brunei, Canada, the Cayman Islands, Chile,
Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam,
Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama,
Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela,
and Vietnam
582562-001
24 Chapter 3 Illustrated parts catalog
Item
Description
Spare part number
Broadcom 4312G 802.11b/g WiFi Adapter for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,
Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
582564-002
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe
Intel Centrino Advanced-N 6200 WLAN module for use in the United States
and Canada
572509-001
(23)
WWAN module
HP un2420 Broadband Module for use in all countries and regions
HP hs2330 HSPA Mobile Broadband Module for use in all countries and regions
531993-001
574249-001
574248-001
HP hs2320 HSPA Mobile Broadband Module for use only in Europe, the Middle East,
and Africa
NOTE: For use only on selected computer models.
Hard drive and solid-state drive
(24)
4.57-cm (1.80-in) hard drive:
NOTE: The 4.57-cm (1.80-in) hard drive must be installed in the hard drive bay. Installation of this drive in the
optical drive bay is not supported.
●
●
●
320-GB, 5400-rpm hard drive
250-GB, 5400-rpm hard drive
160-GB, 5400-rpm hard drive
614537-001
598778-001
598777-001
4.57-cm (1.80-in) solid-state drive:
NOTE: The 4.57-cm (1.80-in) solid-state drive must be installed in the hard drive bay. Installation of this drive in
the optical drive bay is not supported.
●
●
160-GB solid-state drive
80-GB solid-state drive
598782-001
602675-001
Computer major components 25
Item
Description
Spare part number
6.35-cm (2.50-in) hard drive:
NOTE: The 6.35-cm (2.50-in) hard drive must be installed in the optical drive bay, using a hard drive carrier.
Installation of these devices in the hard drive bay is not supported. (This option is not available when the optical
drive is installed.)
●
●
●
●
500-GB, 7200-rpm hard drive
320-GB, 7200-rpm hard drive
320-GB, 7200-rpm SED hard drive
250-GB, 7200-rpm hard drive
598781-001
598780-001
618243-001
598779-001
6.35-cm (2.50-in) solid-state drive:
NOTE: The 6.35-cm (2.50-in) solid-state drive must be installed in the optical drive bay, using a hard drive
carrier, spare part number 598787-001 (includes HDD and ODD connector boards and the USB board).
Installation of these devices in the hard drive bay is not supported. (This option is not available when the optical
drive is installed.)
●
●
160-GB, solid-state drive
80-GB, solid-state drive
598783-001
602676-001
(25)
Hard drive shield (includes two captive screws, included with the hard drive spare part kit)
Display components
26 Chapter 3 Illustrated parts catalog
Item
(1)
Description
Spare part number
Display bezel
For use only with computer models equipped with a webcam
For use only with computer models not equipped with a webcam
Webcam module
598770-001
598771-001
598803-001
598761-001
598773-001
598772-001
(2)
(3)
(4)
(5)
Ambient light sensor board
Display Hinge Kit, includes:
Display panel cable (includes webcam module cable and ambient light sensor board
cable)
(6)
Display enclosure (includes microphone receivers and cables, WLAN antenna cables
598769-001
and transceivers, and WWAN antenna cables and transceivers)
Display components 27
Mass storage
Item
(1)
Description
6.35-cm (2.50-in) mass storage device
Spare part number
NOTE: 6.35-cm (2.50-in) devices must be installed in the optical drive bay, using a hard drive carrier, spare
part number 598787-001 (includes HDD and ODD connector boards and the USB board). Installation of 6.35-cm
(2.50-in) devices in the hard drive bay is not supported.
6.35-cm (2.50-in) mass storage devices available for use on computer models equipped with a standard-voltage
(35-W) processor:
●
●
●
●
●
●
500-GB, 7200-rpm hard drive
320-GB, 7200-rpm hard drive
320-GB, 7200-rpm SED hard drive
250-GB, 7200-rpm hard drive
160-GB solid-state drive
598781-001
598780-001
618243-001
598779-001
598783-001
602676-001
80-GB solid-state drive
A 6.35-in (2.50-in), 250-GB. 7200-rpm, hard drive, spare part number 598779-001, can be used on computer
models equipped with a low-voltage (25-W) processor. Use of this hard drive requires the use of a 1.8-in, 250-
GB, 5400-rpm hard drive in the 1.8-in hard drive bay for RAID support.
28 Chapter 3 Illustrated parts catalog
Item
(2)
Description
Spare part number
4.57-cm (1.80-in) mass storage device
NOTE: 4.57-cm (1.80-in) devices must be installed in the hard drive bay. Installation of these devices in the
optical drive bay is not supported.
4.57-cm (1.80-in) mass storage devices available for use on computer models equipped with a low-voltage (25-
W) processor:
●
●
●
●
●
320-GB, 5400-rpm hard drive
250-GB, 5400-rpm hard drive
160-GB, 5400-rpm hard drive
160-GB solid-state drive
614537-001
598778-001
598777-001
598782-001
602675-001
80-GB solid-state drive
(3)
(4)
Hard drive carrier
4.57-cm (1.80-in)
598786-001
598787-001
6.35-cm (2.50-in) (includes HDD and ODD connector boards and the USB board)
Optical drive (includes bezel and bracket):
DVD±RW and CD-RW SuperMulti Double-Layer Drive
DVD-ROM Drive
598776-001
598775-001
Mass storage 29
Plastics Kit
Item
Description
Spare part number
Plastics Kit:
598796-001
(1)
(2)
(3)
(4)
(5)
(6)
Optical drive bezel
Wireless module compartment cover (includes one captive screw, secured by a C-clip)
ExpressCard slot bezel
Memory module compartment cover (includes one captive screw, secured by a C-clip)
Display hinge covers
Bluetooth module compartment cover (includes one captive screw, secured by a C-clip)
30 Chapter 3 Illustrated parts catalog
Miscellaneous parts
Description
Spare part number
AC adapter
65-W non-PFC AC adapter
65-W PFC AC adapter
613152-001
613161-001
598766-001
598774-001
Cable Kit (includes Bluetooth module cable and modem module cable)
HP 2540 Series Docking Station
Power cord
For use in Argentina
490371-D01
490371-011
490371-202
490371-001
490371-081
490371-021
490371-D61
490371-BB1
490371-061
490371-291
490371-AA1
490371-AR1
490371-AD1
490371-111
490371-AB1
490371-031
598798-001
For use in Australia and New Zealand
For use in Brazil
For use in Canada and the United States
For use in Denmark
For use in Europe, the Middle East, and Africa
For use in India
For use in Israel
For use in Italy
For use in Japan
For use in the People's Republic of China
For use in South Africa
For use in South Korea
For use in Switzerland
For use in Taiwan
Power cord for use in Singapore and the United Kingdom
Screw Kit
Miscellaneous parts 31
Sequential part number listing
Spare part
number
Description
481089-001
490371-001
490371-011
490371-021
490371-031
490371-061
490371-081
490371-111
490371-202
490371-291
490371-AA1
490371-AB1
490371-AD1
490371-AR1
490371-BB1
490371-D01
490371-D61
492548-001
510099-001
RTC battery
Power cord for use in Canada and the United States
Power cord for use in Australia and New Zealand
Power cord for use in Europe, the Middle East, and Africa
Power cord for use in Singapore and the United Kingdom
Power cord for use in Italy
Power cord for use in Denmark
Power cord for use in Switzerland
Power cord for use in Brazil
Power cord for use in Japan
Power cord for use in the People's Republic of China
Power cord for use in Taiwan
Power cord for use in South Korea
Power cord for use in South Africa
Power cord for use in Israel
Power cord for use in Argentina
Power cord for use in India
3-cell, 31-WH, 2.8-AH, Li-ion battery
Modem module for use in all countries and regions except Australia and New Zealand
NOTE: The modem module spare part kit does not include a modem module cable. The modem module
cable is included in the Cable Kit, spare part number 598766-001.
510099-011
Modem module for use only in Australia and New Zealand
NOTE: The modem module spare part kit does not include a modem module cable. The modem module
cable is included in the Cable Kit, spare part number 598766-001.
531993-001
537921-001
HP un2420 Broadband Module for use in all countries and regions
HP Integrated Module with Bluetooth 2.1 Wireless Technology
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth
module cable is included in the Cable Kit, spare part number 598766-001.
572509-001
574248-001
Intel Centrino Advanced-N 6200 WLAN module for use in Canada and the United States
HP hs2320 HSPA Mobile Broadband Module for use only in Europe, the Middle East, and Africa
NOTE: For use only on selected computer models.
574249-001
HP hs2330 HSPA Mobile Broadband Module for use in all countries and regions
32 Chapter 3 Illustrated parts catalog
Spare part
number
Description
582562-001
Broadcom 4312G 802.11b/g WiFi Adapter for use in Antigua and Barbuda, Argentina, Aruba, the Bahamas,
Barbados, Bermuda, Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica,
the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India,
Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States,
Venezuela, and Vietnam
582562-002
Broadcom 4312G 802.11b/g WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,
Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan,
Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger,
Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China,
Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
582564-001
582564-002
Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda, Argentina, Aruba,
the Bahamas, Barbados, Bermuda, Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica,
the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India,
Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States,
Venezuela, and Vietnam
Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,
Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan,
Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger,
Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China,
Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,
Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
593584-001
593585-001
593586-001
3-cell, 28-WH, 2.8-AH, Li-ion long life battery
6-cell, 55-WH, 2.8-AH, Li-ion long life battery
6-cell, 62-WH, 2.8-AH, Li-ion battery
Sequential part number listing 33
Spare part
number
Description
593587-001
598759-001
598761-001
598762-001
9-cell, 93-WH, 2.8-AH, Li-ion battery
Base enclosure (includes display release latch, battery release latch, LED board and cable, and rubber feet)
Ambient light sensor board
System board equipped with an Intel Core i7-640LM 2.13-GHz, low-voltage (25-W) processor for use in all
countries and regions except the People's Republic of China and Russia (includes replacement thermal
material and replacement thermal material cleaning kit)
598763-001
598764-001
598765-001
System board equipped with an Intel Core i5-520M 2.40-GHz, standard-voltage (35-W) processor for use in
all countries and regions except the People's Republic of China and Russia (includes replacement thermal
material and replacement thermal material cleaning kit)
System board equipped with an Intel Core i5-540M 2.53-GHz, standard-voltage (35-W) processor for use in
all countries and regions except the People's Republic of China and Russia (includes replacement thermal
material and replacement thermal material cleaning kit)
System board equipped with an Intel Core i7-620M 2.66-GHz, standard-voltage (35-W) processor for use in
all countries and regions except the People's Republic of China and Russia (includes replacement thermal
material and replacement thermal material cleaning kit)
598766-001
598767-001
598768-001
598769-001
Cable Kit (includes Bluetooth module cable and modem module cable)
Card reader board bracket
Card reader board and cable
Display enclosure (includes WLAN antenna cables and transceivers and WWAN antenna cables and
transceivers)
598770-001
598771-001
598772-001
598773-001
598774-001
598775-001
598776-001
598777-001
598778-001
598779-001
598780-001
598781-001
598782-001
598783-001
598786-001
598787-001
598788-001
Display bezel for use only with computer models equipped with a webcam
Display bezel for use only with computer models not equipped with a webcam
Display panel cable (includes webcam module cable and ambient light sensor board cable)
Display Hinge Kit (includes left and right display hinges and left and right hinge covers)
HP 2540 Series Docking Station
DVD-ROM Drive
DVD±RW and CD-RW Super Multi Double-Layer Drive
4.57-cm (1.80-in), 160-GB, 5400-rpm hard drive
4.57-cm (1.80-in), 250-GB, 5400-rpm hard drive
6.35-cm (2.50-in), 250-GB, 7200-rpm hard drive
6.35-cm (2.50-in), 320-GB, 7200-rpm hard drive
6.35-cm (2.50-in), 500-GB, 7200-rpm hard drive
4.57-cm (1.80-in), 160-GB solid-state drive
6.35-cm (2.50-in), 160-GB solid-state drive
4.57-cm (1.80-in), Hard drive carrier kit
6.35-cm (2.50-in), Hard drive carrier kit (includes HDD and ODD connector boards and the USB board)
Fan/heat sink assembly for use only with 25-W processors (includes replacement thermal material and
replacement thermal material cleaning kit)
34 Chapter 3 Illustrated parts catalog
Spare part
number
Description
598789-001
Fan/heat sink assembly for use only with 35-W processors (includes replacement thermal material and
replacement thermal material cleaning kit)
598790-001
598790-031
598790-041
598790-051
598790-061
598790-071
598790-081
598790-091
598790-121
598790-131
598790-141
598790-161
598790-171
598790-201
598790-211
598790-A81
598790-251
598790-261
598790-281
598790-291
598790-A41
598790-AB1
598790-AD1
598790-B31
598790-B71
598790-BA1
598790-BB1
598790-BG1
598790-DD1
598790-DJ1
598793-001
Keyboard for use in the United States (includes cable)
Keyboard for use in the United Kingdom (includes cable)
Keyboard for use in Germany (includes cable)
Keyboard for use in France (includes cable)
Keyboard for use in Italy (includes cable)
Keyboard for use in Spain (includes cable)
Keyboard for use in Denmark (includes cable)
Keyboard for use in Norway (includes cable)
Keyboard for use in French Canada (includes cable)
Keyboard for use in Portugal (includes cable)
Keyboard for use in Turkey (includes cable)
Keyboard for use in Latin America (includes cable)
Keyboard for use in Saudi Arabia (includes cable)
Keyboard for use in Brazil (includes cable)
Keyboard for use in Hungary (includes cable)
Keyboard for use in the Czech Republic and Slovakia (includes cable)
Keyboard for use in Russia (includes cable)
Keyboard for use in Bulgaria (includes cable)
Keyboard for use in Thailand (includes cable)
Keyboard for use in Japan (includes cable)
Keyboard for use in Belgium (includes cable)
Keyboard for use in Taiwan (includes cable)
Keyboard for use in South Korea (includes cable)
Keyboard for use in the Netherlands (includes cable)
Keyboard for use in Finland and Sweden (includes cable)
Keyboard for use in Slovenia (includes cable)
Keyboard for use in Israel (includes cable)
Keyboard for use in Switzerland (includes cable)
Keyboard for use in India (includes cable)
Keyboard for use in Greece (includes cable)
Memory shield
Sequential part number listing 35
Spare part
number
Description
598794-001
12.1-in, WXGA AntiGlare LED display assembly for use only with computer models equipped with a
webcam (includes display panel cable, WLAN antenna transceivers and cables, and WWAN antenna
transceivers and cables.
598795-001
12.1-in, WXGA AntiGlare LED display assembly for use only with computer models not equipped with a
webcam (includes display panel cable, WLAN antenna transceivers and cables, and WWAN antenna
transceivers and cables.
598796-001
598797-001
Plastics Kit
Rubber Kit (includes display bezel rubber bumpers, display bezel screw covers, RJ-11 jack cover, and
Mylar used in the WLAN module compartment)
598798-001
598799-001
598800-001
598801-001
Screw Kit
Speaker
Switch cover (includes display lid switch board and cable and capacitive board and cable)
Top cover for use only with computer models equipped with a fingerprint reader (includes fingerprint reader
board and cable, TouchPad board and cable, TouchPad button board and cable, and TouchPad bracket)
598802-001
Top cover for use only with computer models not equipped with a fingerprint reader (includes TouchPad
board and cable, TouchPad button board and cable, and TouchPad bracket)
598803-001
598856-002
598859-002
599092-002
602675-001
602676-001
613152-001
613161-001
614537-001
614965-001
Webcam module
2 GB memory module (1333-MHz, DDR3)
1 GB memory module (1333-MHz, DDR3)
4 GB memory module (1333-MHz, DDR3)
4.57-cm (1.80-in), 80-GB solid-state drive
6.35-cm (2.50-in), 80-GB solid-state drive
65-W non-PFC AC adapter
65-W PFC AC adapter
4.57-cm (1.80-in), 320-GB, 5400-rpm hard drive
System board equipped with an Intel Core i7-640LM 2.13-GHz, low-voltage (25-W) processor for use only
in the People's Republic of China and Russia (includes replacement thermal material and replacement
thermal material cleaning kit)
614966-001
614966-001
614967-001
618243-001
System board equipped with an Intel Core i5-520M 2.40-GHz, standard-voltage (35-W) processor for use
only in the People's Republic of China and Russia (includes replacement thermal material and replacement
thermal material cleaning kit)
System board equipped with an Intel Core i5-540M 2.53-GHz, standard-voltage (35-W) processor for use
only in the People's Republic of China and Russia (includes replacement thermal material and replacement
thermal material cleaning kit)
System board equipped with an Intel Core i7-620M 2.66-GHz, standard-voltage (35-W) processor for use
only in the People's Republic of China and Russia (includes replacement thermal material and replacement
thermal material cleaning kit)
6.35-cm (2.50-in), 320-GB, 7200-rpm SED hard drive
36 Chapter 3 Illustrated parts catalog
4 Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
●
●
●
Flat-bladed screwdriver
Magnetic screwdriver
Phillips P0 and P1 screwdrivers
Torx T8 screwdriver
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.
Use care when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.
Preliminary replacement requirements 37
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to
unseat or seat the cables during removal and insertion. Handle cables by the connector whenever
possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in
such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex
cables with extreme care; these cables tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or
speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
38 Chapter 4 Removal and replacement procedures
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event
10%
40%
55%
Walking across carpet
35,000 V
12,000 V
6,000 V
2,000 V
11,500 V
14,500 V
26,500 V
21,000 V
15,000 V
5,000 V
800 V
7,500 V
3,000 V
400 V
Walking across vinyl floor
Motions of bench worker
Removing DIPS from plastic tube
Removing DIPS from vinyl tray
Removing DIPS from Styrofoam
Removing bubble pack from PCB
Packing PCBs in foam-lined box
700 V
400 V
4,000 V
5,000 V
20,000 V
11,000 V
2,000 V
3,500 V
7,000 V
5,000 V
Preliminary replacement requirements 39
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
Protect ESD-sensitive parts and assemblies with conductive or approved containers or
packaging.
●
●
●
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Place items on a grounded surface before removing items from their containers.
Always be properly grounded when touching a component or assembly.
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
●
Cover the workstation with approved static-shielding material.
Use a wrist strap connected to a properly grounded work surface and use properly grounded
tools and equipment.
●
●
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
materials.
●
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
●
●
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting or removing connectors or test equipment.
40 Chapter 4 Removal and replacement procedures
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible
straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper
ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug
connectors, use alligator clips to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive must be
worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
●
●
●
●
●
●
●
●
●
●
●
Antistatic tape
Antistatic smocks, aprons, and sleeve protectors
Conductive bins and other assembly or soldering aids
Nonconductive foam
Conductive tabletop workstations with ground cords of one megohm resistance
Static-dissipative tables or floor mats with hard ties to the ground
Field service kits
Static awareness labels
Material-handling packages
Nonconductive plastic bags, tubes, or boxes
Metal tote boxes
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material
Use
Voltage protection level
1,500 V
Antistatic plastic
Carbon-loaded plastic
Metallized laminate
Bags
Floor mats
Floor mats
7,500 V
5,000 V
Preliminary replacement requirements 41
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 72 screws that must be removed, replaced, or loosened when servicing the
computer. Make special note of each screw size and location during removal and replacement.
Service tag
The service tag, affixed to the bottom of the computer, provides information that may be needed
when troubleshooting system problems. The service tag provides the following information:
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components
and parts are needed.
(4) Model description: This is the number used to locate documents, drivers, and support for the
computer.
(5) Warranty period: This number describes the duration of the warranty period for the computer.
42 Chapter 4 Removal and replacement procedures
Computer feet
The computer feet are hot melted to the base enclosure in the locations illustrated below. There are
two different sized feet: the five square feet (1) are installed on the front and the back of the base
enclosure. The three rectangular feet (2) are installed in the rear/left corner of the base enclosure and
near the vents.
Component replacement procedures 43
Battery
Description
Spare part number
593587-001
9-cell, 93-WH, 2.8-WH Li battery
6-cell, 62-WH, 2.8-WH Li battery
6-cell, 55-WH, 2.8-WH Li long life battery
3-cell, 31-WH, 2.8-WH Li battery
3-cell, 28-WH, 2.8-WH Li long life battery
593586-001
593585-001
492548-001
593584-001
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the battery:
1. Turn the computer upside down on a flat surface, with the battery bay toward you.
2. Slide the battery lock latch (1) to unlock the battery.
3. Slide the battery release latch (2) to release the battery.
4. Remove the battery (3) from the computer.
Install the battery by inserting it into the battery bay until you hear a click.
44 Chapter 4 Removal and replacement procedures
SIM
NOTE: This section applies only to computer models with WWAN capability.
NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the
computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer.
Before removing the SIM, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the SIM:
1. Press in on the SIM (1). (The module partially ejects from the SIM slot.)
2. Remove the SIM (2) from the SIM slot.
Reverse this procedure to insert the SIM.
Component replacement procedures 45
Bluetooth module
Description
Spare part number
HP Integrated Module with Bluetooth 2.1 Wireless Technology
537921-001
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The
Bluetooth module cable is included in the Cable Kit, spare part number 598766-001.
Before removing the Bluetooth module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the Bluetooth module:
1. Loosen the captive screw (1) that secures the Bluetooth module compartment cover to the
computer.
2. Lift the cover (2) and release it as far as the Bluetooth module compartment cable allows. The
Bluetooth module compartment cover is included in the Plastics Kit, spare part number
598796-001.
3. Disconnect the Bluetooth module cable from the Bluetooth module (1).
module cable.
46 Chapter 4 Removal and replacement procedures
4. Remove the Bluetooth module (2) from the Bluetooth module compartment cover. The Bluetooth
module compartment cover is included in the Plastics Kit, spare part number 598796-001.
5. Remove the Bluetooth module.
Reverse the above procedure to install the Bluetooth module.
Component replacement procedures 47
Expansion memory module
Description
Spare part number
599092-002
4096-MB memory module (1333-MHz, DDR3)
2048-MB memory module (1333-MHz, DDR3)
1024-MB memory module (1333-MHz, DDR3)
598856-002
598859-002
Before removing the memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the memory module:
1. Position the computer with the front toward you.
2. Loosen the three captive screws (1) that secure the memory module compartment cover to the
computer.
3. Lift the rear edge of the cover (2), swing it up and forward back, and then remove the cover. The
memory module compartment cover is included in the Plastics Kit, spare part number
598796-001.
4. Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The edge of the module opposite the slot rises away from the computer.)
48 Chapter 4 Removal and replacement procedures
5. Remove the memory module (2) by pulling the module away from the slot at an angle.
NOTE: The memory module is designed with a notch to prevent incorrect insertion into the
memory module slot.
Reverse this procedure to install the memory module.
Component replacement procedures 49
Low-voltage hard drive or solid-state drive
NOTE: The 4.57-cm (1.80-in) hard drive and solid-state drive spare part kit includes a hard drive or
solid-state drive bracket.
Description
Spare part number
614537-001
4.57-cm (1.80-in), 320-GB, 5400-rpm hard drive
4.57-cm (1.80-in), 250-GB, 5400-rpm hard drive
4.57-cm (1.80-in), 160-GB, 5400-rpm hard drive
4.57-cm (1.80-in), 160-GB, solid-state drive
4.57-cm (1.80-in), 80-GB, solid-state drive
598778-001
598777-001
598782-001
602675-001
Before removing the low-voltage hard drive or solid-state drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the low-voltage hard drive or solid-state drive:
1. Position the computer with the front toward you.
2. Loosen the 2 captive screws (1) that secure the hard drive shield to the computer.
50 Chapter 4 Removal and replacement procedures
3. Lift the right edge of the hard drive shield (2), swing it up and to the left, and then remove the
cover (3) by sliding it up and to the right at an angle. The hard drive shield is included in the hard
drive spare part kit.
4. Lift the right side of the low-voltage hard drive (1) to disconnect it from the system board.
5. Remove the low-voltage hard drive (2).
Component replacement procedures 51
6. If it is necessary to replace the rubber isolator, separate the edges of the isolator from the end of
the low-voltage hard drive, and remove the isolator.
7. If it is necessary to replace the low-voltage hard drive connector, slide the connector off of the
hard drive.
Reverse this procedure to reassemble and install the low-voltage hard drive.
52 Chapter 4 Removal and replacement procedures
WLAN module
Description
Spare part number
Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Antigua and Barbuda, Argentina, 582564-001
Aruba, the Bahamas, Barbados, Bermuda, Brunei, Canada, the Cayman Islands, Chile, Colombia,
Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras,
Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan,
Uruguay, the United States, Venezuela, and Vietnam
Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-
Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel,
Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos,
Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,
Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius,
Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru,
the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine,
582564-002
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Broadcom 4312G 802.11b/g WiFi Adapter for use in Antigua and Barbuda, Argentina, Aruba,
the Bahamas, Barbados, Bermuda, Brunei, Canada, the Cayman Islands, Chile, Colombia,
Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras,
Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan,
Uruguay, the United States, Venezuela, and Vietnam
582562-001
Component replacement procedures 53
Description
Spare part number
Broadcom 4312G 802.11b/g WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan,
the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-
Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel,
Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos,
Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,
Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius,
Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru,
the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine,
582562-002
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Intel Centrino Advanced-N 6200 WLAN module for use in the United States and Canada
572509-001
CAUTION: The WWAN module and the WLAN module are not interchangeable.
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless
module authorized for use in the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and then receive a warning message,
remove the module to restore computer functionality, and then contact technical support through Help
and Support.
Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the WLAN module:
1. Loosen the captive screw (1) that secures the wireless module compartment cover to the
computer.
54 Chapter 4 Removal and replacement procedures
2. Lift the right edge of the wireless module compartment cover (2), swing it up and to the left, and
remove the cover. The wireless module compartment cover is included in the Plastics Kit, spare
part number 598796-001.
3. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal.
The white WLAN antenna cable is connected to the WLAN module “Aux” terminal.
4. Remove the two Phillips PM2.5×6.0 screws (2) that secure the WLAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
Component replacement procedures 55
5. Remove the WLAN module (3) by pulling the module away from the slot at an angle.
NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion.
NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the
protective sleeves must be installed on the antenna connectors, as shown in the following illustration.
Reverse this procedure to install the WLAN module.
56 Chapter 4 Removal and replacement procedures
WWAN module
Description
Spare part number
531993-001
HP un2420 Broadband Module for use in all countries and regions
HP hs2330 HSPA Mobile Broadband Module for use in all countries and regions
574249-001
HP hs2320 HSPA Mobile Broadband Module for use only in Europe, the Middle East, and Africa
574248-001
NOTE: For use only on selected computer models.
CAUTION: The WWAN module and the WLAN module are not interchangeable.
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless
module authorized for use in the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and then receive a warning message,
remove the module to restore computer functionality, and then contact technical support through Help
and Support.
Before removing the WWAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the WWAN module:
1. Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module.
NOTE: The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The
blue WWAN antenna cable is connected to the WWAN module “Aux” terminal.
2. Remove the two Phillips PM2.5×6.0 screws that secure the WWAN module to the computer (2).
(The edge of the module opposite the socket rises.)
Component replacement procedures 57
3. Remove the WWAN module (3) by pulling the module away from the slot at an angle.
NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion.
NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the
protective sleeves must be installed on the antenna connectors, as shown in the following illustration.
Reverse this procedure to install the WWAN module.
58 Chapter 4 Removal and replacement procedures
Optical drive
NOTE: The optical drive is an optional feature and is available only on computer models equipped
with a low voltage (25-W) processor.
Description
Spare part number
598776-001
DVD±RW and CD-RW SuperMulti Double-Layer Drive
DVD-ROM Drive
598775-001
Before removing the optical drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the optical drive:
1. Position the computer with the right side toward you.
2. Remove the two Phillips PM2.0×5.0 screws that secure the optical drive to the computer.
3. Insert a flat-bladed screwdriver or similar tool into the optical drive tab access (1) and press the
tab to the right to release the optical drive from the computer.
Component replacement procedures 59
4. Remove the optical drive (2) from the computer.
5. If it is necessary to replace the optical drive bracket, position the optical drive with the rear
toward you.
6. Remove the two Phillips PM2.0×4.0 screws (1) that secure the optical drive bracket to the optical
drive.
7. Remove the optical drive bracket (2).
Reverse this procedure to reassemble and install the optical drive.
60 Chapter 4 Removal and replacement procedures
Standard-voltage hard drive or solid-state drive
NOTE: Installation of the 6.35-cm (2.50-in) hard drive or solid-state drive in the hard drive bay is not
supported. The 6.35-cm (2.50-in) hard drive or solid-state drive cannot be installed when the optical
drive is installed.
Description
Spare part number
598781-001
598780-001
618243-001
598779-001
598787-001
598783-001
602676-001
598786-001
2.50-in, 500-GB, 7200-rpm hard drive
2.50-in, 320-GB, 7200-rpm hard drive
2.50-in, 320-GB, 7200-rpm SED hard drive
2.50-in, 250-GB, 7200-rpm hard drive
2.50-in, Hard drive carrier kit (includes HDD and ODD connector boards and the USB board)
1.80-in, 160-GB, solid-state drive
1.80-in, 80-GB, solid-state drive
1.80-in, Hard drive carrier kit
NOTE: The standard-voltage hard drive or solid-state drive must be installed in the optical drive
bay, and replaces the optical drive.
Before removing the standard-voltage hard drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Component replacement procedures 61
Remove the standard-voltage hard drive:
1. Remove the four Phillips PM3.0×3.0 screws (1) and the two Phillips PM2.0×5.0 screws (2) that
secure the hard drive carrier to the computer.
62 Chapter 4 Removal and replacement procedures
2. Insert a flat-bladed screwdriver or similar tool into the optical drive tab access (1) and press the
tab to the right to release the hard drive carrier (2) from the computer.
3. Remove the four Phillips PM3.0×3.0 screws that secure the standard-voltage hard drive to the
hard drive carrier.
4. Lift the front edge of the standard-voltage hard drive (1) until it clears the front edge of the hard
drive carrier.
Component replacement procedures 63
5. Remove the standard-voltage hard drive (2) by sliding it up and away from the hard drive carrier
at an angle.
Reverse the above procedure to reassemble and install the standard-voltage hard drive.
64 Chapter 4 Removal and replacement procedures
Switch cover and keyboard
Description
Spare part number
598800-001
Switch cover (includes power button board and cable)
Keyboard for use in country/
region
Spare part number
Keyboard for use in country/
region
Spare part number
Belgium
598790-A41
598790-201
598790-261
598790-A81
598790-081
598790-051
598790-121
598790-041
598790-DJ
598790-211
598790-DD1
598790-BB1
598790-061
598790-291
598790-161
598790-B31
Norway
598790-091
598790-131
598790-251
598790-171
598790-A81
598790-BA1
598790-AD
598790-071
598790-B71
598790-BG1
598790-AB1
598790-281
598790-141
Brazil
Portugal
Bulgaria
Russia
The Czech Republic
Denmark
France
Saudi Arabia
Slovakia
Slovenia
French Canada
Germany
Greece
South Korea
Spain
Sweden and Finland
Switzerland
Taiwan
Hungary
Iceland
Israel
Thailand
Italy
Turkey
Japan
The United Kingdom and Singapore 598790-031
The United States 598790-001
Latin America
The Netherlands
Before removing the switch cover and keyboard, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the switch cover and keyboard:
1. Loosen the three captive screws (1) that secure the switch cover to the computer.
Component replacement procedures 65
2. Loosen the four captive screws (2) that secure the keyboard to the computer.
3. Turn the computer right-side up, with the front toward you.
4. Open the display as far as possible.
5. Lift the right side of the switch cover (1) to detach it from the computer.
6. Release the switch cover (2) as far as the power button board and capacitive board cables
allow.
7. Lift the rear edge of the keyboard (1) until it rests at an angle.
8. Slide the keyboard (2) back until the tabs on the front edge of the keyboard disengage from the
slots in the top cover.
66 Chapter 4 Removal and replacement procedures
9. Swing the rear edge of the keyboard (3) up and forward until the keyboard rests upside down on
the palm rest.
10. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and
then disconnect the keyboard cable (2) from the system board.
11. Release the ZIF connector (3) to which the pointing stick cable is attached, and then disconnect
the pointing stick cable (4) from the system board.
12. Remove the keyboard (5).
13. Disconnect the power button board cable (1) and the capacitive board cable (2) from the system
board.
Component replacement procedures 67
14. Remove the switch cover (3).
Reverse this procedure to install the switch cover and keyboard.
68 Chapter 4 Removal and replacement procedures
RTC battery
Description
Spare part number
RTC battery
481089-001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the RTC battery:
▲
Use a flat-bladed, non-conductive tool to remove the RTC battery from the socket.
Reverse this procedure to install the RTC battery.
Component replacement procedures 69
Primary memory module
Description
Spare part number
599092-002
4096-MB memory module (1333-MHz, DDR3)
2048-MB memory module (1333-MHz, DDR3)
1024-MB memory module (1333-MHz, DDR3)
Memory shield (includes one captive screw)
598856-002
598859-002
598793-001
Before removing the primary memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the primary memory module:
1. Remove the Phillips PM2.0×5.0 screw (1) that secures the primary memory module shield to the
top cover.
2. Remove the primary memory module shield (2). The primary memory module shield is available
using spare part number 598793-001.
70 Chapter 4 Removal and replacement procedures
3. Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The edge of the module opposite the slot rises away from the computer.)
4. Remove the memory module (2) by pulling the module away from the slot at an angle.
NOTE: The memory module is designed with a notch to prevent incorrect insertion into the
memory module slot.
Reverse this procedure to install the memory module.
Component replacement procedures 71
Display assembly
Description
Spare part number
12.1-in, WXGA AntiGlare LED display assembly for use only with computer models equipped with a 598794-001
webcam (includes display panel cable, WLAN antenna transceivers and cables, and WWAN
antenna transceivers and cables.
12.1-in, WXGA AntiGlare LED display assembly for use only with computer models not equipped
with a webcam (includes display panel cable, WLAN antenna transceivers and cables, and WWAN
antenna transceivers and cables.
598795-001
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the display assembly:
1. Close the computer and turn it upside down, with the rear panel toward you.
2. Remove the two rubber screw covers (1) and the two Torx T8M2.0×6.0 screws (2) from the
bottom of the base enclosure.
3. Remove the two Torx T8M2.0×6.0 screws (3) from the rear panel.
4. Turn the computer right-side up, with the front toward you.
72 Chapter 4 Removal and replacement procedures
5. Open the display as far as it will open.
6. Disconnect the display panel cable (1) from the system board and release it from the clip built
into the top cover.
7. Release the wireless antenna cables from the clips (2) built into the top cover.
8. Disconnect the microphone cable (1) from the system board.
Component replacement procedures 73
9. Release the microphone cable and the wireless antenna cables from the clips (2) built into the
top cover.
CAUTION: The display assembly will be unsupported when the following screws are removed.
To prevent damage to the display assembly, support it before removing the screws.
10. Remove the two Torx T8M2.5×6.0 screws (1) that secure the display assembly to the computer.
NOTE: The screw on the left display hinge also secures a display panel cable ground loop (2).
74 Chapter 4 Removal and replacement procedures
11. Lift the display assembly straight up to remove it (3).
Component replacement procedures 75
12. If it is necessary to replace the display bezel or any of the display assembly internal
components:
a. Remove the four rubber screw covers (1) and the four Torx T8M2.5×5.0 screws (2) that
secure the display bezel to the display assembly.
NOTE: The rubber screw covers on the display bezel top edge are thicker than the rubber
screw covers on the display bezel bottom edge.
b. Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge
(3) of the display bezel until the bezel disengages from the display enclosure.
76 Chapter 4 Removal and replacement procedures
c. Remove the display bezel (4). The display bezel is available using spare part numbers
598770-001 (for use only with computer models equipped with a webcam) and 598771-001
(for use only with computer models not equipped with a webcam).
13. If it is necessary to replace the ambient light sensor board:
a. Release the ZIF connector to which the ambient light sensor board is connected, and then
disconnect the cable (1) from the board.
b. Remove the Torx T8M2.0×3.0 screw (2) that secures the ambient light sensor board to the
display enclosure.
Component replacement procedures 77
c. Remove the ambient light sensor board (3). The ambient light sensor board is available
using spare part number 598761-001.
14. If it is necessary to replace the webcam module, display hinges, display panel cable, or display
enclosure:
a. Release the display panel cable (1) from the clips built into the display enclosure.
b. Disconnect the display panel cable (2) from the ambient light sensor board.
c. Remove the two Torx T8M2.5×6.0 screws (1) that secure the display panel and hinges to
the display enclosure.
d. Lift the bottom edge of the display panel (2) until it rests at an angle.
78 Chapter 4 Removal and replacement procedures
e. Disconnect the display panel cable (3) from the passthrough board.
f.
Remove the display panel.
g. Remove the two Phillips PM2.0×4.0 screws (1) that secure each display hinge to the
display panel.
h. Remove the display hinges (2). The display hinges are included in the Display Hinge Kit,
spare part number 598773-001.
i.
j.
Remove the Torx T8M2.0×4.0 screws (3) that secure the hinge covers to the hinges.
Remove the hinge covers (4). The hinge covers are included in the Plastics Kit, spare part
number 598796-001.
k. Disconnect the webcam module cable (1) from the passthrough board.
l.
Release the webcam module (2) from the clip built into the display enclosure. The webcam
module is available using spare part number 598772-001.
Component replacement procedures 79
m. Route the webcam module cable (3) through the slot built into the display enclosure.
Reverse this procedure to reassemble and install the display assembly.
80 Chapter 4 Removal and replacement procedures
Top cover
NOTE: The top cover spare part kit includes the TouchPad board and cable, TouchPad button
board and cable, and TouchPad bracket.
Description
Spare part number
For use only on computer models equipped with a fingerprint reader (includes fingerprint reader and 598801-001
cable)
For use only on computer models not equipped with a fingerprint reader
598802-001
Before removing the top cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the top cover:
1. Turn the computer upside down, with the front toward you.
2. Remove the four rubber screw covers (1) on the front edge of the base enclosure.
3. Remove the two rubber screw covers (2) in the rear corners of the base enclosure.
Component replacement procedures 81
4. Remove the following screws:
(1) Four Torx T8M2.5×5.0 screws
(2) Three Torx T8M2.5×6.0 screws
(3) One Torx T8M2.0×5.0 screw.
(4) One Torx T8M2.0×4.0 screw.
5. Turn the computer right-side up, with the front toward you.
6. Release the ZIF connector to which the card reader board cable is attached, and then
disconnect the card reader board cable (1) from the system board.
7. Release the ZIF connector to which the TouchPad cable is attached, and then disconnect the
TouchPad cable (2) from the system board.
82 Chapter 4 Removal and replacement procedures
8. Release the ZIF connector to which the fingerprint reader board cable is attached, and then
disconnect the fingerprint reader board cable (3) from the system board.
9. Lift the rear edge of the top cover (1), and then swing it up and forward until it rests at an angle.
10. Lift the front edge of the top cover (2) until it disengages from the base enclosure.
11. Remove the top cover.
Reverse this procedure to install the top cover.
Component replacement procedures 83
Card reader board
Description
Spare part number
598768-001
Card reader board (includes cable)
Card reader board bracket
598767-001
Before removing the card reader board and bracket, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the card reader board and bracket:
1. Detach the card reader board cable (1) from the surface of the top cover (2). (The card reader
board cable is attached to the top cover by double-sided tape.)
2. Turn the top cover upside down, with the front toward you.
84 Chapter 4 Removal and replacement procedures
3. Remove the two Phillips PM2.0×2.0 broad head screws (1) and the Phillips PM2.0×5.0 screw (2)
that secure the card reader board bracket to the top cover.
4. Lift the front edge of the card reader board bracket (3) until it rests at an angle.
5. Remove the card reader board bracket (4) by sliding it up and forward at an angle.
6. Slide the card reader board (1) to the right until the tabs on the card reader board disengage
from the slots on the top cover.
Component replacement procedures 85
7. Remove the card reader board (2) and cable.
Reverse this procedure to install the card reader board, cable, and bracket.
Speaker
Description
Spare part number
Speaker
598799-001
Before removing the speaker, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
86 Chapter 4 Removal and replacement procedures
Remove the speaker:
1. Disconnect the speaker cable (1) from the system board.
2. Remove the Phillips PM2.0×4.0 screw (2) and the Phillips PM2.0×6.0 screw (3) that secure the
speaker to the base enclosure.
3. Remove the speaker (4) from the base enclosure.
Reverse this procedure to install the speaker.
Bluetooth module cable
NOTE: The Bluetooth module cable is included in the Cable Kit, spare part number 598766-001.
Before removing the Bluetooth module cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Component replacement procedures 87
Remove the Bluetooth module cable:
1. Release the Bluetooth module cable (1) from the opening in the base enclosure.
2. Disconnect the Bluetooth module cable (2) from the system board.
3. Remove the Bluetooth module cable.
Reverse this procedure to install the Bluetooth module cable.
88 Chapter 4 Removal and replacement procedures
System board
NOTE: The system board spare part kit includes the processor, replacement thermal material, and
a replacement thermal material cleaning kit.
Description
Spare part number
System boards equipped with a standard-voltage (35-W) processor:
Equipped with an Intel Core i7-620M 2.66-GHz processor for use in all countries and regions except 598765-001
the People's Republic of China and Russia
Equipped with an Intel Core i7-620M 2.66-GHz processor for use only in the People's Republic of
China and Russia
614968-001
Equipped with an Intel Core i5-540M 2.53-GHz processor for use in all countries and regions except 598764-001
the People's Republic of China and Russia
Equipped with an Intel Core i5-540M 2.53-GHz processor for use only in the People's Republic of
China and Russia
614967-001
Equipped with an Intel Core i5-520M 2.40-GHz processor for use in all countries and regions except 598763-001
the People's Republic of China and Russia
Equipped with an Intel Core i5-520M 2.40-GHz processor for use only in the People's Republic of
China and Russia
614966-001
System boards equipped with a low-voltage (25-W) processor:
Equipped with an Intel Core i7-640M 2.13-GHz processor for use in all countries and regions except 598762-001
the People's Republic of China and Russia
Equipped with an Intel Core i7-640M 2.13-GHz processor for use only in the People's Republic of
China and Russia
614965-001
Before removing the system board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
f.
Component replacement procedures 89
When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:
●
●
●
●
●
●
●
●
Remove the system board:
1. Release the ZIF connector to which the LED board cable is attached, and then disconnect the
LED board cable (1) from the system board.
2. Remove the Torx8 T8M2.5×5.0 screw (2) that secures the system board to the base enclosure.
3. Flex the left side of the base enclosure (1) until the RJ-11 jack and USB ports are clear of the
openings in the base enclosure.
4. Use the optical drive connector (2) to lift the left side of the system board (3) until it rests at an
angle.
90 Chapter 4 Removal and replacement procedures
5. Remove the system board (4) from the base enclosure by sliding it up and to the left.
Reverse this procedure to install the system board.
Component replacement procedures 91
Modem module
NOTE: The modem module spare part kit does not include a modem module cable. The modem
module cable is included in the Cable Kit, spare part number 598766-001.
Description
Spare part number
510099-001
For use in all countries and regions except Australia and New Zealand
For use only in Australia and New Zealand
510099-011
Before removing the modem module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
f.
Remove the modem module:
1. Remove the two Phillips PM2.0×4.0 screws (1) that secure the modem module to the system
board.
2. Lift the modem module (2) straight up to disconnect it from the system board.
92 Chapter 4 Removal and replacement procedures
3. Disconnect the modem module cable (3) from the modem module.
4. Remove the modem module.
Reverse this procedure to install the modem module.
Fan/heat sink assembly
Description
Spare part number
598789-001
For use only on computer models equipped with a standard-voltage (35-W) processor
For use only on computer models equipped with a low-voltage (25-W) processor
598788-001
Before removing the fan/heat sink assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
5. Remove the following components:
Component replacement procedures 93
f.
Remove the fan/heat sink assembly:
1. Turn the system board upside down, with the front toward you.
2. Disconnect the fan cable (1) from the system board.
3. Remove the Torx T8M2.0×5.0 screw (2) that secures the fan/heat sink assembly to the system
board.
4. Following the 1, 2, 3, 4 sequence stamped into the fan/heat sink assembly, loosen the four
captive screws (3) that secure the fan/heat sink assembly to the system board.
5. Remove the fan/heat sink assembly (4).
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink
assembly and system board each time the fan/heat sink assembly is removed. Thermal paste is
located on the processor/Northbridge component (1) and the fan/heat sink assembly section that
services it (2). A thermal pad is used on the graphics subsystem conponent (3) and the fan/heat sink
assembly section that services it (4). Replacement thermal material is included with all fan/heat sink
assembly and system board spare part kits.
94 Chapter 4 Removal and replacement procedures
Reverse this procedure to install the fan/heat sink assembly.
Component replacement procedures 95
5 Computer Setup
Windows 7
Starting Computer Setup
Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating
system is not working or will not load.
NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your
computer.
NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup
only if USB legacy support is enabled.
To start Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2. Press f10 to enter BIOS Setup.
Using Computer Setup
Navigating and selecting in Computer Setup
The information and settings in Computer Setup are accessed from the File, Security, Diagnostics,
and System Configuration menus.
To navigate and select in Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
●
●
●
To select a menu or a menu item, use the tab key and the keyboard arrow keys and then
press enter, or use a pointing device to click the item.
To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the
screen, or use the up arrow key or the down arrow key.
To close open dialog boxes and return to the main Computer Setup screen, press esc, and
then follow the on-screen instructions.
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the
keyboard to navigate and make selections in Computer Setup.
2. Press f10 to enter BIOS Setup.
3. Select the File, Security, or System Configuration menu.
To exit Computer Setup menus, choose one of the following methods:
●
To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left
corner of the screen, and then follow the on-screen instructions.
– or –
96 Chapter 5 Computer Setup
Use the tab key and the arrow keys to select File > Ignore changes and exit, and then press
enter.
– or –
●
To save your changes and exit Computer Setup menus, click the Save icon in the lower-left
corner of the screen, and then follow the on-screen instructions.
– or –
Use the tab key and the arrow keys to select File > Save changes and exit, and then press
enter.
Your changes go into effect when the computer restarts.
Restoring factory settings in Computer Setup
NOTE: Restoring defaults will not change the hard drive mode.
To return all settings in Computer Setup to the values that were set at the factory, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2. Press f10 to enter BIOS Setup.
3. Use a pointing device or the arrow keys to select File > Restore defaults.
4. Follow the on-screen instructions.
5. To save your changes and exit, click the Save icon in the lower-right corner of the screen, and
then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save changes and exit, and then press enter.
Your changes go into effect when the computer restarts.
NOTE: Your password settings and security settings are not changed when you restore the factory
settings.
Windows 7 97
Computer Setup menus
The menu tables in this section provide an overview of Computer Setup options.
NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by
your computer.
File menu
Select
To do this
System Information
●
●
View identification information for the computer and the
batteries in the system.
View specification information for the processor, cache
and memory size, system ROM, video revision, and
keyboard controller version.
Set System Date and Time
System Diagnostics
Set or change the date and time on the computer.
Displays the following information:
●
System Information
◦
Identification information for the computer and the
batteries in the system.
◦
Specification information for the processor, cache
and memory size, system ROM, video revision,
and keyboard controller version.
●
●
●
●
●
●
Start-up Test–Verifies the system components needed
for starting the computer.
Run-In Test–Runs a comprehensive check on system
memory.
Hard Disk Test–Runs a comprehensive self-test on any
hard drive in the system.
Memory Test–Runs a comprehensive test on any
memory installed in the computer.
Battery Test–Runs a comprehensive test on any
batteries installed in the computer.
Error Log–Displays a log file if any errors have
occurred.
Restore defaults
Replace the configuration settings in Computer Setup with
the original factory settings. (Hard drive mode, password
settings, and security settings are not changed when you
restore the factory settings.)
Reset BIOS security to factory default
Ignore changes and exit
Restore the BIOS security settings to the factory default.
Cancel any changes entered during the current session.
Then exit and restart the computer.
Save changes and exit
Save any changes entered during the current session. Then
exit and restart the computer. Your changes go into effect
when the computer restarts.
98 Chapter 5 Computer Setup
Security menu
NOTE: Some of the menu items listed in this section may not be supported by your computer.
Select
To do this
Administrator Tools
Setup BIOS Administrator Password
Set up a BIOS administrator password
User Management (requires a BIOS administrator password)
Create New BIOS User Account
●
Select from a list of BIOS users.
●
Select from a list of ProtectTools users.
Password Policy (requires a BIOS administrator password)
HP SpareKey
Revise password policy criteria.
Enable/disable HP SpareKey (enabled by default).
Always Prompt for HP SpareKey Enrollment
Enable/disable HP SpareKey enrollment (enabled by
default).
Fingerprint Reset on Reboot (If Present)
Reset/clear the fingerprint reader ownership (select models
only; disabled by default).
User Tools
Change Password
HP SpareKey Enrollment
Enter, change, or delete a BIOS administrator password.
Enroll or reset HP SpareKey, which is a set of security
questions and answers used if you forget your password.
Anti Theft
AT-P
Enable/disable Anti-Theft Protection.
DriveLock Passwords
●
●
Enable/disable DriveLock on any computer hard drive
(enabled by default).
Change a DriveLock user password or master
password.
NOTE: DriveLock settings are accessible only when you
enter Computer Setup by turning on (not restarting) the
computer.
Automatic DriveLock
Enable/disable Automatic DriveLock support.
TPM Embedded Security
Enable/disable support for Trusted Platform Module (TPM)
Embedded Security, which protects the computer from
unauthorized access to owner functions available in
Embedded Security for ProtectTools. For more information,
refer to the ProtectTools software
NOTE: You must have a setup password to change this
setting.
Disk Sanitizer
System IDs
Run Disk Sanitizer to destroy all existing data on the low-
voltage hard drive or the standard-voltage hard drive in the
Upgrade bay.
CAUTION: If you run Disk Sanitizer, the data on the
selected drive is destroyed permanently.
Enter a user-defined computer asset tracking number and
ownership tag.
Windows 7 99
System Configuration menu
NOTE: Some of the menu items listed in this section may not be supported by your computer.
Select
To do this
Language
Boot Options
Change the Computer Setup language.
●
●
Set a Startup Menu delay (in seconds).
Set the MultiBoot Express Boot Popup delay in
seconds.
●
●
Enable/disable Custom Logo (disabled by default).
Enable/disable Display Diagnostic URL (enabled by
default).
●
●
●
●
Enable/disable CD-ROM boot (disabled by default).
Enable/disable SD Card boot (enabled by default).
Enable/disable floppy boot (enabled by default).
Enable/disable PXE Internal NIC boot (enabled by
default).
●
Enable/disable Unified Extensible Firmware Interface
(UEFI) Boot Mode (disabled by default).
●
●
Set the Legacy Boot Order.
Device Configurations
Enable/disable USB legacy support (enabled by
default). When enabled, USB legacy support allows the
following:
◦
Use of a USB keyboard in Computer Setup even
when a Windows operating system is not running
◦
Startup from bootable USB devices, including a
hard drive, diskette drive, or optical drive
connected by a USB port to the computer
●
Select a parallel port mode: ECP (Enhanced
Capabilities Port), standard, bidirectional, or EPP
(Enhanced Parallel Port).
●
●
Enable/disable fan always on while connected to an AC
outlet (enabled by default).
Enable/disable Data Execution Prevention (select
models only). When enabled, the processor can disable
some virus code execution, which helps to improve
computer security (disabled by default).
●
SATA (Serial Advanced Technology Attachment) device
mode. The following options are available:
◦
◦
◦
AHCI (Advanced Host Controller Interface)
IDE (Integrated Drive Electronics)
RAID (select models only)
100 Chapter 5 Computer Setup
Select
To do this
Device Configurations (continued)
NOTE: Availability of these options varies by computer
model.
●
Enable/disable secondary battery fast charge (enabled
by default).
●
●
Enable/disable HP QuickLook (enabled by default).
Enable/disable Preboot Authentication on HP
QuickLook Boot (enabled by default).
●
●
Enable/disable HP QuickWeb (enabled by default).
Enable/disable HP QuickWeb Write Protect (disabled by
default).
●
●
Enable/disable Virtualization Technology (select models
only; disabled by default).
Enable/disable TXT (Intel Trusted Execution
Technology) (select models only; disabled by default).
●
●
●
●
Multi Core CPU (enabled by default).
Intel HT Technology (enabled by default).
Enable/disable Wake on USB (enabled by default).
Enable/disable Num lock state at boot (disabled by
default).
Windows 7 101
Select
To do this
Built-In Device Options
●
●
●
●
●
●
Enable/disable the wireless button state (enabled by
default).
Enable/disable embedded WLAN device radio (select
models only; enabled by default).
Enable/disable the embedded Bluetooth device radio
(enabled by default).
Enable/disable the Network Interface Controller (LAN)
(enabled by default).
Enable/disable LAN/WLAN switching (disabled by
default).
Set the wake on LAN state. Options include the
following:
◦
◦
◦
Disabled
Boot to Network
Follow Boot Order
●
●
Enable/disable the Ambient Light Sensor.
Enable/disable the Notebook Upgrade bay device
(enabled by default).
●
●
●
Enable/disable the fingerprint device (enabled by
default).
Enable/disable the integrated camera (enabled by
default).
Enable/disable the Power Monitor Circuit (enabled by
default).
●
●
●
●
Enable/disable the audio device (enabled by default).
Enable/disable a modem device (enabled by default).
Enable/disable the microphone (enabled by default).
Enable/disable the internal speakers (enabled by
default).
Port Options
NOTE: NOTE: All port options are enabled by default.
●
●
●
●
Enable/disable the serial port.
Enable/disable the parallel port.
Enable/disable the flash media reader.
Enable/disable the USB port.
CAUTION: Disabling the USB port also disables
MultiBay devices and ExpressCard devices on the
advanced port replicator.
●
●
●
●
Enable/disable the 1394 port.
Enable/disable the ExpressCard slot.
Enable/disable the Smart Card slot.
Enable/disable the eSATA port.
102 Chapter 5 Computer Setup
Select
To do this
AMT Options
●
●
●
●
●
Enable/disable Firmware Verbosity.
Enable/disable AMT Setup Prompt (Ctrl-P).
Enable/disable USB Key Provisioning Support.
Enable/disable Unconfigure AMT on next boot.
Select Terminal Emulation Mode.
◦
◦
ANSI
VT100
●
●
Enable/disable Firmware Progress Event Support.
Enable/disable Initiate Intel CIRA.
Set Security Level
Change, view, or hide security levels for all BIOS menu
items.
Restore Security Defaults
Restore the default security settings.
Windows Vista
Starting Computer Setup
Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating
system is not working or will not load.
NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your
computer.
NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup
only if USB legacy support is enabled.
To start Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2. Press f10 to enter BIOS Setup.
Using Computer Setup
Navigating and selecting in Computer Setup
The information and settings in Computer Setup are accessed from the File, Security, Diagnostics,
and System Configuration menus.
Windows Vista 103
To navigate and select in Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
●
●
●
To select a menu or a menu item, use the tab key and the keyboard arrow keys and then
press enter, or use a pointing device to click the item.
To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the
screen, or use the up arrow key or the down arrow key.
To close open dialog boxes and return to the main Computer Setup screen, press esc, and
then follow the on-screen instructions.
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the
keyboard to navigate and make selections in Computer Setup.
2. Press f10 to enter BIOS Setup.
3. Select the File, Security, or System Configuration menu.
104 Chapter 5 Computer Setup
Restoring factory settings in Computer Setup
NOTE: Restoring defaults will not change the hard drive mode.
To return all settings in Computer Setup to the values that were set at the factory, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2. Press f10 to enter BIOS Setup.
3. Use a pointing device or the arrow keys to select File > Restore defaults.
4. Follow the on-screen instructions.
5. To save your changes and exit, click the Save icon in the lower-right corner of the screen, and
then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save changes and exit, and then press enter.
Your changes go into effect when the computer restarts.
NOTE: Your password settings and security settings are not changed when you restore the factory
settings.
Windows Vista 105
Computer Setup menus
The menu tables in this section provide an overview of Computer Setup options.
NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by
your computer.
File menu
Select
To do this
System Information
●
●
View identification information for the computer and the
batteries in the system.
View specification information for the processor, cache
and memory size, system ROM, video revision, and
keyboard controller version.
Set System Date and Time
System Diagnostics
Set or change the date and time on the computer.
Displays the following information:
●
System Information
◦
Identification information for the computer and the
batteries in the system.
◦
Specification information for the processor, cache
and memory size, system ROM, video revision,
and keyboard controller version.
●
●
●
●
●
●
Start-up Test–Verifies the system components needed
for starting the computer.
Run-In Test–Runs a comprehensive check on system
memory.
Hard Disk Test–Runs a comprehensive self-test on any
hard drive in the system.
Memory Test–Runs a comprehensive test on any
memory installed in the computer.
Battery Test–Runs a comprehensive test on any
batteries installed in the computer.
Error Log–Displays a log file if any errors have
occurred.
Restore defaults
Replace the configuration settings in Computer Setup with
the original factory settings. (Hard drive mode, password
settings, and security settings are not changed when you
restore the factory settings.)
Reset BIOS security to factory default
Ignore changes and exit
Restore the BIOS security settings to the factory default.
Cancel any changes entered during the current session.
Then exit and restart the computer.
Save changes and exit
Save any changes entered during the current session. Then
exit and restart the computer. Your changes go into effect
when the computer restarts.
106 Chapter 5 Computer Setup
Security menu
NOTE: Some of the menu items listed in this section may not be supported by your computer.
Select
To do this
Administrator Tools
Setup BIOS Administrator Password
Set up a BIOS administrator password
User Management (requires a BIOS administrator password)
Create New BIOS User Account
●
Select from a list of BIOS users.
●
Select from a list of ProtectTools users.
Password Policy (requires a BIOS administrator password)
HP SpareKey
Revise password policy criteria.
Enable/disable HP SpareKey (enabled by default).
Always Prompt for HP SpareKey Enrollment
Enable/disable HP SpareKey enrollment (enabled by
default).
Fingerprint Reset on Reboot (If Present)
Reset/clear the fingerprint reader ownership (select models
only; disabled by default).
User Tools
Change Password
HP SpareKey Enrollment
Enter, change, or delete a BIOS administrator password.
Enroll or reset HP SpareKey, which is a set of security
questions and answers used if you forget your password.
Anti Theft
AT-P
Enable/disable Anti-Theft Protection.
DriveLock Passwords
●
●
Enable/disable DriveLock on any computer hard drive
(enabled by default).
Change a DriveLock user password or master
password.
NOTE: DriveLock settings are accessible only when you
enter Computer Setup by turning on (not restarting) the
computer.
Automatic DriveLock
Enable/disable Automatic DriveLock support.
TPM Embedded Security
Enable/disable support for Trusted Platform Module (TPM)
Embedded Security, which protects the computer from
unauthorized access to owner functions available in
Embedded Security for ProtectTools. For more information,
refer to the ProtectTools software
NOTE: You must have a setup password to change this
setting.
Disk Sanitizer
System IDs
Run Disk Sanitizer to destroy all existing data on the low-
voltage hard drive or the standard-voltage hard drive in the
Upgrade bay.
CAUTION: If you run Disk Sanitizer, the data on the
selected drive is destroyed permanently.
Enter a user-defined computer asset tracking number and
ownership tag.
Windows Vista 107
System Configuration menu
NOTE: Some of the menu items listed in this section may not be supported by your computer.
Select
To do this
Language
Boot Options
Change the Computer Setup language.
●
●
Set a Startup Menu delay (in seconds).
Set the MultiBoot Express Boot Popup delay in
seconds.
●
●
Enable/disable Custom Logo (disabled by default).
Enable/disable Display Diagnostic URL (enabled by
default).
●
●
●
●
Enable/disable CD-ROM boot (disabled by default).
Enable/disable SD Card boot (enabled by default).
Enable/disable floppy boot (enabled by default).
Enable/disable PXE Internal NIC boot (enabled by
default).
●
Enable/disable Unified Extensible Firmware Interface
(UEFI) Boot Mode (disabled by default).
●
●
Set the Legacy Boot Order.
Device Configurations
Enable/disable USB legacy support (enabled by
default). When enabled, USB legacy support allows the
following:
◦
Use of a USB keyboard in Computer Setup even
when a Windows operating system is not running
◦
Startup from bootable USB devices, including a
hard drive, diskette drive, or optical drive
connected by a USB port to the computer
●
Select a parallel port mode: ECP (Enhanced
Capabilities Port), standard, bidirectional, or EPP
(Enhanced Parallel Port).
●
●
Enable/disable fan always on while connected to an AC
outlet (enabled by default).
Enable/disable Data Execution Prevention (select
models only). When enabled, the processor can disable
some virus code execution, which helps to improve
computer security (disabled by default).
●
SATA (Serial Advanced Technology Attachment) device
mode. The following options are available:
◦
◦
◦
AHCI (Advanced Host Controller Interface)
IDE (Integrated Drive Electronics)
RAID (select models only)
108 Chapter 5 Computer Setup
Select
To do this
Device Configurations (continued)
NOTE: Availability of these options varies by computer
model.
●
Enable/disable secondary battery fast charge (enabled
by default).
●
●
Enable/disable HP QuickLook (enabled by default).
Enable/disable Preboot Authentication on HP
QuickLook Boot (enabled by default).
●
●
Enable/disable HP QuickWeb (enabled by default).
Enable/disable HP QuickWeb Write Protect (disabled by
default).
●
●
Enable/disable Virtualization Technology (select models
only; disabled by default).
Enable/disable TXT (Intel Trusted Execution
Technology) (select models only; disabled by default).
●
●
●
●
Multi Core CPU (enabled by default).
Intel HT Technology (enabled by default).
Enable/disable Wake on USB (enabled by default).
Enable/disable Num lock state at boot (disabled by
default).
Windows Vista 109
Select
To do this
Built-In Device Options
●
●
●
●
●
●
Enable/disable the wireless button state (enabled by
default).
Enable/disable embedded WLAN device radio (select
models only; enabled by default).
Enable/disable the embedded Bluetooth device radio
(enabled by default).
Enable/disable the Network Interface Controller (LAN)
(enabled by default).
Enable/disable LAN/WLAN switching (disabled by
default).
Set the wake on LAN state. Options include the
following:
◦
◦
◦
Disabled
Boot to Network
Follow Boot Order
●
●
Enable/disable the Ambient Light Sensor.
Enable/disable the Notebook Upgrade bay device
(enabled by default).
●
●
●
Enable/disable the fingerprint device (enabled by
default).
Enable/disable the integrated camera (enabled by
default).
Enable/disable the Power Monitor Circuit (enabled by
default).
●
●
●
●
Enable/disable the audio device (enabled by default).
Enable/disable a modem device (enabled by default).
Enable/disable the microphone (enabled by default).
Enable/disable the internal speakers (enabled by
default).
Port Options
NOTE: NOTE: All port options are enabled by default.
●
●
●
●
Enable/disable the serial port.
Enable/disable the parallel port.
Enable/disable the flash media reader.
Enable/disable the USB port.
CAUTION: Disabling the USB port also disables
MultiBay devices and ExpressCard devices on the
advanced port replicator.
●
●
●
●
Enable/disable the 1394 port.
Enable/disable the ExpressCard slot.
Enable/disable the Smart Card slot.
Enable/disable the eSATA port.
110 Chapter 5 Computer Setup
Select
To do this
AMT Options
●
●
●
●
●
Enable/disable Firmware Verbosity.
Enable/disable AMT Setup Prompt (Ctrl-P).
Enable/disable USB Key Provisioning Support.
Enable/disable Unconfigure AMT on next boot.
Select Terminal Emulation Mode.
◦
◦
ANSI
VT100
●
●
Enable/disable Firmware Progress Event Support.
Enable/disable Initiate Intel CIRA.
Set Security Level
Change, view, or hide security levels for all BIOS menu
items.
Restore Security Defaults
Restore the default security settings.
Windows Vista 111
Windows XP
Starting Computer Setup
Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating
system is not working or will not load.
NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your
computer.
NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup
only if USB legacy support is enabled.
To start Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2. Press f10 to enter BIOS Setup.
Using Computer Setup
Navigating and selecting in Computer Setup
The information and settings in Computer Setup are accessed from the File, Security, Diagnostics,
and System Configuration menus.
To navigate and select in Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
●
●
●
To select a menu or a menu item, use the tab key and the keyboard arrow keys and then
press enter, or use a pointing device to click the item.
To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the
screen, or use the up arrow key or the down arrow key.
To close open dialog boxes and return to the main Computer Setup screen, press esc, and
then follow the on-screen instructions.
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the
keyboard to navigate and make selections in Computer Setup.
2. Press f10 to enter BIOS Setup.
3. Select the File, Security, or System Configuration menu.
To exit Computer Setup menus, choose one of the following methods:
●
To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left
corner of the screen, and then follow the on-screen instructions.
– or –
Use the tab key and the arrow keys to select File > Ignore changes and exit, and then press
enter.
– or –
●
To save your changes and exit Computer Setup menus, click the Save icon in the lower-left
corner of the screen, and then follow the on-screen instructions.
112 Chapter 5 Computer Setup
– or –
Use the tab key and the arrow keys to select File > Save changes and exit, and then press
enter.
Your changes go into effect when the computer restarts.
Restoring factory settings in Computer Setup
NOTE: Restoring defaults will not change the hard drive mode.
To return all settings in Computer Setup to the values that were set at the factory, follow these steps:
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2. Press f10 to enter BIOS Setup.
3. Use a pointing device or the arrow keys to select File > Restore defaults.
4. Follow the on-screen instructions.
5. To save your changes and exit, click the Save icon in the lower-right corner of the screen, and
then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save changes and exit, and then press enter.
Your changes go into effect when the computer restarts.
NOTE: Your password settings and security settings are not changed when you restore the factory
settings.
Windows XP 113
Computer Setup menus
The menu tables in this section provide an overview of Computer Setup options.
NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by
your computer.
File menu
Select
To do this
System Information
●
●
View identification information for the computer and the
batteries in the system.
View specification information for the processor, cache
and memory size, system ROM, video revision, and
keyboard controller version.
Set System Date and Time
System Diagnostics
Set or change the date and time on the computer.
Displays the following information:
●
System Information
◦
Identification information for the computer and the
batteries in the system.
◦
Specification information for the processor, cache
and memory size, system ROM, video revision,
and keyboard controller version.
●
●
●
●
●
●
Start-up Test–Verifies the system components needed
for starting the computer.
Run-In Test–Runs a comprehensive check on system
memory.
Hard Disk Test–Runs a comprehensive self-test on any
hard drive in the system.
Memory Test–Runs a comprehensive test on any
memory installed in the computer.
Battery Test–Runs a comprehensive test on any
batteries installed in the computer.
Error Log–Displays a log file if any errors have
occurred.
Restore defaults
Replace the configuration settings in Computer Setup with
the original factory settings. (Hard drive mode, password
settings, and security settings are not changed when you
restore the factory settings.)
Reset BIOS security to factory default
Ignore changes and exit
Restore the BIOS security settings to the factory default.
Cancel any changes entered during the current session.
Then exit and restart the computer.
Save changes and exit
Save any changes entered during the current session. Then
exit and restart the computer. Your changes go into effect
when the computer restarts.
114 Chapter 5 Computer Setup
Security menu
NOTE: Some of the menu items listed in this section may not be supported by your computer.
Select
To do this
Administrator Tools
Setup BIOS Administrator Password
Set up a BIOS administrator password
User Management (requires a BIOS administrator password)
Create New BIOS User Account
●
Select from a list of BIOS users.
●
Select from a list of ProtectTools users.
Password Policy (requires a BIOS administrator password)
HP SpareKey
Revise password policy criteria.
Enable/disable HP SpareKey (enabled by default).
Always Prompt for HP SpareKey Enrollment
Enable/disable HP SpareKey enrollment (enabled by
default).
Fingerprint Reset on Reboot (If Present)
Reset/clear the fingerprint reader ownership (select models
only; disabled by default).
User Tools
Change Password
HP SpareKey Enrollment
Enter, change, or delete a BIOS administrator password.
Enroll or reset HP SpareKey, which is a set of security
questions and answers used if you forget your password.
Anti Theft
AT-P
Enable/disable Anti-Theft Protection.
DriveLock Passwords
●
●
Enable/disable DriveLock on any computer hard drive
(enabled by default).
Change a DriveLock user password or master
password.
NOTE: DriveLock settings are accessible only when you
enter Computer Setup by turning on (not restarting) the
computer.
Automatic DriveLock
Enable/disable Automatic DriveLock support.
TPM Embedded Security
Enable/disable support for Trusted Platform Module (TPM)
Embedded Security, which protects the computer from
unauthorized access to owner functions available in
Embedded Security for ProtectTools. For more information,
refer to the ProtectTools software
NOTE: You must have a setup password to change this
setting.
Disk Sanitizer
System IDs
Run Disk Sanitizer to destroy all existing data on the low-
voltage hard drive or the standard-voltage hard drive in the
Upgrade bay.
CAUTION: If you run Disk Sanitizer, the data on the
selected drive is destroyed permanently.
Enter a user-defined computer asset tracking number and
ownership tag.
Windows XP 115
System Configuration menu
NOTE: Some of the menu items listed in this section may not be supported by your computer.
Select
To do this
Language
Boot Options
Change the Computer Setup language.
●
●
Set a Startup Menu delay (in seconds).
Set the MultiBoot Express Boot Popup delay in
seconds.
●
●
Enable/disable Custom Logo (disabled by default).
Enable/disable Display Diagnostic URL (enabled by
default).
●
●
●
●
Enable/disable CD-ROM boot (disabled by default).
Enable/disable SD Card boot (enabled by default).
Enable/disable floppy boot (enabled by default).
Enable/disable PXE Internal NIC boot (enabled by
default).
●
Enable/disable Unified Extensible Firmware Interface
(UEFI) Boot Mode (disabled by default).
●
●
Set the Legacy Boot Order.
Device Configurations
Enable/disable USB legacy support (enabled by
default). When enabled, USB legacy support allows the
following:
◦
Use of a USB keyboard in Computer Setup even
when a Windows operating system is not running
◦
Startup from bootable USB devices, including a
hard drive, diskette drive, or optical drive
connected by a USB port to the computer
●
Select a parallel port mode: ECP (Enhanced
Capabilities Port), standard, bidirectional, or EPP
(Enhanced Parallel Port).
●
●
Enable/disable fan always on while connected to an AC
outlet (enabled by default).
Enable/disable Data Execution Prevention (select
models only). When enabled, the processor can disable
some virus code execution, which helps to improve
computer security (disabled by default).
●
SATA (Serial Advanced Technology Attachment) device
mode. The following options are available:
◦
◦
◦
AHCI (Advanced Host Controller Interface)
IDE (Integrated Drive Electronics)
RAID (select models only)
116 Chapter 5 Computer Setup
Select
To do this
Device Configurations (continued)
NOTE: Availability of these options varies by computer
model.
●
Enable/disable secondary battery fast charge (enabled
by default).
●
●
Enable/disable HP QuickLook (enabled by default).
Enable/disable Preboot Authentication on HP
QuickLook Boot (enabled by default).
●
●
Enable/disable HP QuickWeb (enabled by default).
Enable/disable HP QuickWeb Write Protect (disabled by
default).
●
●
Enable/disable Virtualization Technology (select models
only; disabled by default).
Enable/disable TXT (Intel Trusted Execution
Technology) (select models only; disabled by default).
●
●
●
●
Multi Core CPU (enabled by default).
Intel HT Technology (enabled by default).
Enable/disable Wake on USB (enabled by default).
Enable/disable Num lock state at boot (disabled by
default).
Windows XP 117
Select
To do this
Built-In Device Options
●
●
●
●
●
●
Enable/disable the wireless button state (enabled by
default).
Enable/disable embedded WLAN device radio (select
models only; enabled by default).
Enable/disable the embedded Bluetooth device radio
(enabled by default).
Enable/disable the Network Interface Controller (LAN)
(enabled by default).
Enable/disable LAN/WLAN switching (disabled by
default).
Set the wake on LAN state. Options include the
following:
◦
◦
◦
Disabled
Boot to Network
Follow Boot Order
●
●
Enable/disable the Ambient Light Sensor.
Enable/disable the Notebook Upgrade bay device
(enabled by default).
●
●
●
Enable/disable the fingerprint device (enabled by
default).
Enable/disable the integrated camera (enabled by
default).
Enable/disable the Power Monitor Circuit (enabled by
default).
●
●
●
●
Enable/disable the audio device (enabled by default).
Enable/disable a modem device (enabled by default).
Enable/disable the microphone (enabled by default).
Enable/disable the internal speakers (enabled by
default).
Port Options
NOTE: NOTE: All port options are enabled by default.
●
●
●
●
Enable/disable the serial port.
Enable/disable the parallel port.
Enable/disable the flash media reader.
Enable/disable the USB port.
CAUTION: Disabling the USB port also disables
MultiBay devices and ExpressCard devices on the
advanced port replicator.
●
●
●
●
Enable/disable the 1394 port.
Enable/disable the ExpressCard slot.
Enable/disable the Smart Card slot.
Enable/disable the eSATA port.
118 Chapter 5 Computer Setup
Select
To do this
AMT Options
●
●
●
●
●
Enable/disable Firmware Verbosity.
Enable/disable AMT Setup Prompt (Ctrl-P).
Enable/disable USB Key Provisioning Support.
Enable/disable Unconfigure AMT on next boot.
Select Terminal Emulation Mode.
◦
◦
ANSI
VT100
●
●
Enable/disable Firmware Progress Event Support.
Enable/disable Initiate Intel CIRA.
Set Security Level
Change, view, or hide security levels for all BIOS menu
items.
Restore Security Defaults
Restore the default security settings.
Windows XP 119
6 Specifications
Computer specifications
Metric
U.S.
Dimensions
Depth
21.34 cm
8.40 in
Width
28.22 cm
11.11 in
Height (front to back)
Weight
2.80 cm to 3.40 cm
1.50 kg
1.10 in to 1.34 in
3.31 lbs
Input power
Operating voltage
Operating current
Temperature
19.0 V dc @ 3.5 A – 65 W
3.5 A
Operating (not writing to optical disc)
Operating (writing to optical disc)
Nonoperating
0°C to 35°C
5°C to 35°C
-20°C to 60°C
32°F to 95°F
41°F to 95°F
-4°F to 140°F
Relative humidity
Operating
10% to 90%
5% to 90%
Nonoperating
Maximum altitude (unpressurized)
Operating (14.7 to 10.1 psia)
Nonoperating (14.7 to 4.4 psia)
Shock
-15 m to 3,048 m
-15 m to 12,192 m
-50 ft to 10,000 ft
-50 ft to 40,000 ft
Operating
125 g, 2 ms, half-sine
200 g, 2 ms, half-sine
Nonoperating
Random vibration
Operating
0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate
1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate
Nonoperating
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within
this range of temperatures.
120 Chapter 6 Specifications
12.1-in display specifications
Metric
U.S.
Dimensions
Width
16.9 cm
6.7 in
Depth
26.2 cm
10.3 in
12.1 in
Diagonal
30.8 cm
Number of colors
Contrast ratio
Brightness
Up to 16.8 million
250:1 (typical)
180 nits (typical)
LED
Backlight
Character display
Total power consumption
Viewing angle
80 × 25
4.0 W
+/-40° horizontal, +20°/-40° vertical (typical)
Hard drive specifications
500-GB*
320-GB*
250-GB*
Dimensions
Height
9.5 mm
9.5 mm
9.5 mm
Width
70 mm
70 mm
70 mm
Weight
101 g
101 g
101 g
Interface type
Transfer rate
SATA
SATA
SATA
100 MB/sec
ATA security
100 MB/sec
ATA security
100 MB/sec
ATA security
Security
Seek times (typical read, including setting)
Single track
3 ms
3 ms
3 ms
Average
13 ms
13 ms
13 ms
Maximum
24 ms
24 ms
24 ms
Logical blocks
Disk rotational speed
Operating temperature
976,752,240
7200 rpm
625,121,433
7200 rpm
488,376,120
7200 rpm
5°C to 55°C (41°F to 131°F)
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive
specifications may differ slightly.
NOTE: Certain restrictions and exclusions apply. Contact technical support for details.
12.1-in display specifications 121
DVD±RW and CD-RW SuperMulti Double-Layer Drive
specifications
Applicable disc
Read:
Write:
CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-R and CD-RW
CD-ROM, CD-ROM XA, MIXED MODE
DVD+R, DVD+RW, DVD-R, DVD-RW,
DVD-RAM
CD, CD-I, CD-I Bridge (Photo-CD,
Video CD), Multisession CD, CD-
EXTRA, Portfolio, CD-R, CD-RW), CD-
R, CD-RW, DVD-ROM (DVD-5, DVD-9,
DVD-10, DVD-18), DVD-R, DVD-RW,
DVD+R, DVD+RW, DVD-RAM
Access time
Random
CD
DVD
< 175 ms
2.5 MB
< 230 ms
Cache buffer
Data transfer rate
24X CD-ROM
8X DVD
3,600 KB/sec
10,800 KB/sec
3,600 KB/sec
2,400 KB/sec
10,800 KB/sec
5,400 KB/sec
10,800 KB/sec
5,400 KB/sec
2,700 KB/sec
6,750 KB/sec
Multiword DMA Mode
24X CD-R
16X CD-RW
8X DVD+R
4X DVD+RW
8X DVD-R
4X DVD-RW
2.4X DVD+R(9)
5X DVD-RAM
Transfer mode
DVD-ROM Drive specifications
Applicable disc
Read:
Write:
CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-R and CD-RW
CD-ROM, CD-ROM XA, MIXED MODE
CD, CD-I, CD-I Bridge (Photo-CD,
Video CD), Multisession CD (Photo-CD,
CDEXTRA, Portfolio, CD-R, CD-RW),
CDR, CD-RW, DVD-ROM (DVD-5,
DVD-9, DVD-10, DVD-18), DVD-R,
DVD-RW, DVD+R, DVD+RW, DVD-
RAM
Access time
CD
DVD
Random
< 110 ms
< 130 ms
122 Chapter 6 Specifications
Applicable disc
Cache buffer
Data transfer rate
24X CD-ROM
8X DVD
Read:
Write:
2 MB
3,600 KB/sec
10,800 KB/sec
3,600 KB/sec
3,600 KB/sec
24X CD-R
16X CD-RW
DVD-ROM Drive specifications 123
7 Backup and recovery
Windows 7
To protect your information, use Windows Backup and Restore to back up individual files and folders,
back up your entire hard drive (select models only), create system repair discs (select models only),
or create system restore points. In case of system failure, you can use the backup files to restore the
contents of your computer.
Windows Backup and Restore provides the following options:
●
●
●
●
●
●
●
●
Creating a system repair disc (select models only)
Backing up individual files and folders
Creating a system image (select models only)
Scheduling automatic backups (select models only)
Creating system restore points
Recovering individual files
Restoring the computer to a previous state
Recovering information using recovery tools
NOTE: For detailed instructions, perform a search for these topics in Help and Support.
NOTE: In case of system instability, HP recommends that you print the recovery procedures and
save them for later use.
124 Chapter 7 Backup and recovery
Backing up your information
Recovery after a system failure is as complete as your most current backup. You should create
system repair discs (select models only) and your initial backup immediately after software setup. As
you add new software and data files, you should continue to back up your system on a regular basis
to maintain a reasonably current backup. The system repair discs (select models only) are used to
start up (boot) the computer and repair the operating system in case of system instability or failure.
Your initial and subsequent backups allow you to restore your data and settings if a failure occurs.
You can back up your information to an optional external hard drive, a network drive, or discs.
Note the following when backing up:
●
●
●
Store personal files in the Documents library, and back it up regularly.
Back up templates that are stored in their associated programs.
Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot
of your settings. The screen shot can be a time-saver if you have to reset your preferences.
To create a screen shot:
1. Display the screen you want to save.
2. Copy the screen image:
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.
3. Open a word-processing document, and then select Edit > Paste.
The screen image is added to the document.
4. Save the document.
●
When backing up to discs, use any of the following types of discs (purchased separately): CD-R,
CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend
on the type of optical drive installed in your computer.
NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so
using them for backup reduces the number of recovery discs required.
●
When backing up to discs, number each disc before inserting it into the optical drive of the
computer.
To create a backup using Backup and Restore, follow these steps:
NOTE: Be sure that the computer is connected to AC power before you start the backup process.
NOTE: The backup process may take over an hour, depending on file size and the speed of the
computer.
1. Select Start > All Programs > Maintenance > Backup and Restore.
2. Follow the on-screen instructions to set up your backup, create a system image (select models
only), or create a system repair disc (select models only).
NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.
Windows 7 125
Performing a recovery
In case of system failure or instability, the computer provides the following tools to recover your files:
●
Windows recovery tools: You can use Windows Backup and Restore to recover information you
have previously backed up. You can also use Windows Startup Repair to fix problems that might
prevent Windows from starting correctly.
●
f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.
The image includes the Windows operating system and software programs installed at the
factory.
NOTE: If you are unable to boot (start up) your computer and you cannot use the system repair
discs you previously created (select models only), you must purchase a Windows 7 operating system
DVD to reboot the computer and repair the operating system. For additional information, refer to the
“Using a Windows 7 operating system DVD (purchased separately)” section in this guide.
Using the Windows recovery tools
To recover information you previously backed up, follow these steps:
1. Select Start > All Programs > Maintenance > Backup and Restore.
2. Follow the on-screen instructions to recover your system settings, your computer (select models
only), or your files.
NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.
To recover your information using Startup Repair, follow these steps:
CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard
drive. All files you have created and any software installed on the computer are permanently
removed. When reformatting is complete, the recovery process restores the operating system, as well
as the drivers, software, and utilities from the backup used for recovery.
1. If possible, back up all personal files.
2. If possible, check for the presence of the Windows partition or the HP Recovery partition.
To check for the Windows partition, select Start > Computer.
To check for the HP Recovery partition, click Start, right-click Computer, click Manage, and
then click Disk Management.
NOTE: If the Windows partition or the HP Recovery partition is not listed, you must recover
your operating system and programs using the Windows 7 operating system DVD and the Driver
Recovery disc (both purchased separately). For additional information, refer to the “Using a
Windows 7 operating system DVD (purchased separately)” section.
3. If the Windows partition and the HP Recovery partition are listed, restart the computer, and then
press f8 before the Windows operating system loads.
4. Select Startup Repair.
5. Follow the on-screen instructions.
NOTE: For additional information on recovering information using the Windows tools, perform a
search for these topics in Help and Support.
126 Chapter 7 Backup and recovery
Using f11 recovery tools
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files
you have created and any software installed on the computer are permanently removed. The f11
recovery tool reinstalls the operating system and HP programs and drivers that were installed at the
factory. Software not installed at the factory must be reinstalled. Personal files must be restored from
a backup.
To recover the original hard drive image using f11, follow these steps:
1. If possible, back up all personal files.
2. If possible, check for the presence of the HP Recovery partition: click Start, right-click
Computer, click Manage, and then click Disk Management.
NOTE: If the HP Recovery partition is not listed, you must recover your operating system and
programs using the Windows 7 operating system DVD and the Driver Recovery disc (both
purchased separately). For additional information, refer to the “Using a Windows 7 operating
system DVD (purchased separately)” section.
3. If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press
the ESC key for Startup Menu” message is displayed at the bottom of the screen.
4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.
5. Follow the on-screen instructions.
Windows 7 127
Using a Windows 7 operating system DVD (purchased separately)
If you are unable to boot (start up) your computer and you cannot use the system repair discs you
previously created (select models only), you must purchase a Windows 7 operating system DVD to
reboot the computer and repair the operating system. Be sure that your most recent backup (stored
on discs or on an external drive) is easily accessible. To order a Windows 7 operating system DVD,
go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.
You can also order the DVD by calling technical support. For contact information, refer to the
Worldwide Telephone Numbers booklet included with the computer.
CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents and
reformats the hard drive. All files you have created and any software installed on the computer are
permanently removed. When reformatting is complete, the recovery process helps you restore the
operating system, as well as drivers, software, and utilities.
To initiate recovery using a Windows 7 operating system DVD, follow these steps:
NOTE: This process takes several minutes.
1. If possible, back up all personal files.
2. Restart the computer, and then insert the Windows 7 operating system DVD into the optical
drive before the Windows operating system loads.
3. When prompted, press any keyboard key.
4. Follow the on-screen instructions.
5. Click Next.
6. Select Repair your computer.
7. Follow the on-screen instructions.
Windows Vista
To protect your information, use the Backup and Restore Center to back up individual files and
folders, back up your entire hard drive (select models only), or create system restore points. In case
of system failure, you can use the backup files to restore the contents of your computer.
The Backup and Restore Center provides the following options:
●
●
●
●
●
●
●
Backing up individual files and folders
Backing up the entire hard drive (select models only)
Scheduling automatic backups (select models only)
Creating system restore points
Recovering individual files
Restoring the computer to a previous state
Recovering information using recovery tools
NOTE: For detailed instructions, perform a search for these topics in Help and Support.
NOTE: In case of system instability, HP recommends that you print the recovery procedures and
save them for later use.
128 Chapter 7 Backup and recovery
Backing up your information
Recovery after a system failure is as complete as your most current backup. You should create your
initial backup immediately after software setup. As you add new software and data files, you should
continue to back up your system on a regular basis to maintain a reasonably current backup.
You can back up your information to an optional external hard drive, a network drive, or discs.
Note the following when backing up:
●
●
●
Store personal files in the Documents folder, and back it up regularly.
Back up templates that are stored in their associated programs.
Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot
of your settings. The screen shot can be a time-saver if you have to reset your preferences.
To create a screen shot:
1. Display the screen you want to save.
2. Copy the screen image:
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.
3. Open a word-processing document, and then select Edit > Paste.
The screen image is added to the document.
4. Save the document.
●
When backing up to discs, use any of the following types of discs (purchased separately): CD-R,
CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend
on the type of optical drive installed in your computer.
NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so
using them for backup reduces the number of recovery discs required.
●
When backing up to discs, number each disc before inserting it into the optical drive of the
computer.
NOTE: Be sure that the computer is connected to AC power before you start the backup process.
NOTE: The backup process may take over an hour, depending on file size and the speed of the
computer.
1. Select Start > All Programs > Maintenance > Backup and Restore Center.
2. Follow the on-screen instructions to back up your entire computer (select models only) or your
files.
NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.
Windows Vista 129
Performing a recovery
In case of system failure or instability, the computer provides the following tools to recover your files:
●
Windows recovery tools: You can use the Backup and Restore Center to recover information
you have previously backed up. You can also use Windows Startup Repair to fix problems that
might prevent Windows from starting correctly.
●
f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.
The image includes the Windows operating system and software programs installed at the
factory.
NOTE: If you are unable to boot (start up) your computer, you must purchase a Windows Vista
operating system DVD to reboot the computer and repair the operating system. For additional
information, refer to the “Using a Windows Vista operating system DVD (purchased separately)”
section in this guide.
Using the Windows recovery tools
To recover information you previously backed up, follow these steps:
1. Select Start > All Programs > Maintenance > Backup and Restore Center.
2. Follow the on-screen instructions to recover your entire computer (select models only) or your
files.
NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.
To recover your information using Startup Repair, follow these steps:
CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard
drive. All files you have created and any software installed on the computer are permanently
removed. When reformatting is complete, the recovery process restores the operating system, as well
as the drivers, software, and utilities from the backup used for recovery.
1. If possible, back up all personal files.
2. If possible, check for the presence of the Windows partition or the HP Recovery partition. To find
the partitions, select Start > Computer.
NOTE: If the Windows partition and the HP Recovery partition have been deleted, you must
recover your operating system and programs using the Windows Vista operating system DVD
and the Driver Recovery disc (both purchased separately). For additional information, refer to
the “Using a Windows Vista operating system DVD (purchased separately)” section.
3. Restart the computer, and then press f8 before the Windows operating system loads.
4. Select Repair your computer.
5. Follow the on-screen instructions.
NOTE: For additional information on recovering information using the Windows tools, perform a
search for these topics in Help and Support.
130 Chapter 7 Backup and recovery
Using f11 recovery tools
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files
you have created and any software installed on the computer are permanently removed. The f11
recovery tool reinstalls the operating system and HP programs and drivers that were installed at the
factory. Software not installed at the factory must be reinstalled. Personal files must be restored from
a backup.
NOTE: If your computer includes a solid-state drive (SSD), you may not have a recovery partition.
Recovery discs have been included for computers that do not have a partition. Use these discs to
recover your operating system and software. To check for the presence of a recovery partition, select
Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives
section of the window.
To recover the original hard drive image using f11, follow these steps:
1. If possible, back up all personal files.
2. If possible, check for the presence of the HP Recovery partition. To find the partition, select
Start > Computer.
NOTE: If the HP Recovery partition has been deleted, you must recover your operating system
and programs using the Windows Vista operating system DVD and the Driver Recovery disc
(both purchased separately). For additional information, refer to the “Using a Windows Vista
operating system DVD (purchased separately)” section.
3. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.
5. Follow the on-screen instructions.
Using a Windows Vista operating system DVD (purchased separately)
If you are unable to boot (start up) your computer, you must purchase a Windows Vista operating
system DVD to reboot the computer and repair the operating system. Be sure that your most recent
backup (stored on discs or on an external drive) is easily accessible. To order a Windows Vista
operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the
on-screen instructions. You can also order the DVD by calling technical support. For contact
information, refer to the Worldwide Telephone Numbers booklet included with the computer.
CAUTION: Using a Windows Vista operating system DVD completely erases hard drive contents
and reformats the hard drive. All files you have created and any software installed on the computer
are permanently removed. When reformatting is complete, the recovery process helps you restore the
operating system, as well as drivers, software, and utilities.
To initiate recovery using a Windows Vista operating system DVD, follow these steps:
NOTE: This process takes several minutes.
1. If possible, back up all personal files.
2. Restart the computer, and then insert the Windows Vista operating system DVD into the optical
drive before the Windows operating system loads.
3. When prompted, press any keyboard key.
4. Follow the on-screen instructions.
5. Click Next.
Windows Vista 131
6. Select Repair your computer.
7. Follow the on-screen instructions.
132 Chapter 7 Backup and recovery
Windows XP
To protect your information, use the Windows Backup utility to back up files and folders or create
recovery points. In case of system failure, you can use the backup files to restore your computer.
Windows provides the following options:
●
●
●
●
●
Backing up individual files and folders
Backing up all files and folders
Scheduling automatic backups
Creating recovery points
Recovering information
NOTE: For detailed instructions, perform a search for these topics in Help and Support.
NOTE: In case of system instability, HP recommends that you print the recovery procedures and
save them for later use.
Backing up your information
Recovery after a system failure is as complete as your most current backup. You should create your
initial backup immediately after software setup. As you add new software and data files, you should
continue to back up your system on a regular basis to maintain a reasonably current backup.
You can back up individual files or folders to an optional external hard drive or to a network drive.
Note the following when backing up:
●
●
●
Store personal files in the My Documents folder, and back it up periodically.
Back up templates stored in their associated programs.
Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot
of your settings. The screen shot can be a time saver if you have to reset your preferences.
To copy the screen and paste it into a word-processing document:
1. Display the screen you want to save.
2. Copy the screen image:
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.
3. Open a word-processing document, and then select Edit > Paste.
The screen image is added to the document.
4. Save the document.
To create a backup using the Windows Backup utility (select models only), follow these steps:
NOTE: Be sure that the computer is connected to AC power before you start the backup process.
Windows XP 133
NOTE: The backup process may take over an hour, depending on file size and the speed of the
computer.
1. Select Start > All Programs > Accessories > System Tools > Backup.
2. Follow the on-screen instructions.
Performing a recovery
In case of system failure or instability, the computer provides the following tools to recover your files:
●
Windows recovery tools (select models only): You can use the Windows Backup utility to recover
information you have previously backed up.
●
Operating System and Driver Recovery discs (included with your computer): You can use the
discs to recover your operating system and programs installed at the factory.
Recovering your information
To recover information you previously backed up, follow these steps:
1. If possible, back up all personal files.
2. Select Start > All Programs > Accessories > System Tools > Backup.
The Backup or Restore Wizard opens.
3. Click Restore files and settings, and then click Next.
4. Follow the on-screen instructions.
NOTE: For additional information on initiating a recovery in Windows, perform a search for this topic
in Help and Support.
Recovering the operating system and programs
CAUTION: The recovery process reformats and completely erases the hard drive. All files you have
created and any software installed on the computer are permanently removed. The recovery process
reinstalls the original operating system as well as software and drivers. Software, drivers, and
updates not installed by HP must be manually reinstalled. Personal files must be restored from a
backup.
To recover your operating system and programs, follow these steps:
1. If possible, back up all personal files.
2. Shut down the computer.
3. Insert the Operating System disc into the optical drive.
4. Turn on the computer.
5. Follow the on-screen instructions to install the operating system.
6. After the operating system is installed, remove the Operating System disc and insert the Driver
Recovery disc.
7. Follow the on-screen instructions to install the drivers and programs.
134 Chapter 7 Backup and recovery
8 Connector pin assignments
1394
Pin
1
Signal
TPB-
2
TPB+
TPA-
3
4
TPA+
Audio-in (microphone)/audio-out (headphone) combo
Pin
Signal
1
Audio signal in (microphone) / audio out, left channel
(headphone)
2
3
Audio signal in (microphone) / audio out, right channel
(headphone)
Ground (microphone) / ground (headphone)
1394 135
DisplayPort
Pin
1
Signal
ML_lane 0 (positive)
Ground
2
3
Lane 0 (negative)
Lane 1 (positive)
Ground
4
5
6
Lane 1 (negative)
Lane 2 (positive)
Ground
7
8
9
Lane 2 (negative)
Lane 3 (positive)
Ground
10
11
12
13
14
15
16
17
18
19
20
Lane 3 (negative)
Connected to ground
Connected to ground
Auxiliary channel (positive)
Ground
Auxiliary channel
Hot plug detect
Return for power
Power for connector
136 Chapter 8 Connector pin assignments
9 Power cord set requirements
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to
120 volts AC, or from 220 to 240 volts AC
The 3-conductor power cord set included with the computer meets the requirements for use in the
country or region where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or
region where the computer is used.
Requirements for all countries
The following requirements are applicable to all countries and regions:
●
●
The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).
All power cord sets must be approved by an acceptable accredited agency responsible for
evaluation in the country or region where the power cord set will be used.
●
●
The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage
rating of 125 or 250 V AC, as required by the power system of each country or region.
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
140 Chapter 9 Power cord set requirements
Requirements for specific countries and regions
Country/region
Accredited agency
EANSW
OVE
Applicable note number
Australia
1
1
1
2
1
1
1
1
1
3
1
1
5
4
1
1
4
1
2
Austria
Belgium
CEBC
CSA
Canada
Denmark
DEMKO
FIMKO
UTE
Finland
France
Germany
VDE
Italy
IMQ
Japan
METI
The Netherlands
Norway
KEMA
NEMKO
COC
The People's Republic of China
South Korea
Sweden
EK
SEMKO
SEV
Switzerland
Taiwan
BSMI
The United Kingdom
The United States
BSI
UL
1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance
coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region
where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole
grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall
plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
Requirements for specific countries and regions 141
10 Recycling
Battery
When a battery has reached the end of its useful life, do not dispose of the battery in general
household waste. Follow the local laws and regulations in your area for computer battery disposal.
Display
WARNING! The backlight contains mercury. Caution must be exercised when removing and
handling the backlight to avoid damaging this component and causing exposure to the mercury.
CAUTION: The procedures in this chapter can result in damage to display components. The only
components intended for recycling purposes are the liquid crystal display (LCD) panel and the
backlight. When you remove these components, handle them carefully.
NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display
assembly that might require special handling at end-of-life. Disposal of mercury may be regulated
because of environmental considerations. For disposal or recycling information, contact your local
This section provides disassembly instructions for the display assembly. The display assembly must
be disassembled to gain access to the backlight (1) and the liquid crystal display (LCD) panel (2).
NOTE: The procedures provided in this chapter are general disassembly instructions. Specific
details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary
from one computer model to another.
142 Chapter 10 Recycling
Perform the following steps:
1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display
assembly.
2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of
the display bezel until the bezel disengages from the display assembly.
3. Remove the display bezel 3.
Display 143
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter 2.
5. Remove all screws (1) that secure the display panel assembly to the display enclosure.
6. Remove the display panel assembly (2) from the display enclosure.
7. Turn the display panel assembly upside down.
8. Remove all screws that secure the display panel frame to the display panel.
9. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the
display panel frame.
144 Chapter 10 Recycling
10. Remove the display panel frame (2) from the display panel.
11. Remove the screws (1) that secure the backlight cover to the display panel.
12. Lift the top edge of the backlight cover (2) and swing it outward.
13. Remove the backlight cover.
14. Turn the display panel right-side up.
15. Remove the backlight cables (1) from the clip (2) in the display panel.
Display 145
16. Turn the display panel upside down.
17. Remove the backlight frame from the display panel.
WARNING! The backlight contains mercury. Exercise caution when removing and handling the
backlight to avoid damaging this component and causing exposure to the mercury.
18. Remove the backlight from the backlight frame.
19. Disconnect the display cable (1) from the LCD panel.
20. Remove the screws (2) that secure the LCD panel to the display rear panel.
21. Release the LCD panel (3) from the display rear panel.
146 Chapter 10 Recycling
22. Release the tape (4) that secures the LCD panel to the display rear panel.
23. Remove the LCD panel.
24. Recycle the LCD panel and backlight.
Display 147
Index
Symbols/Numerics
1394 port
buttons
keyboard light
location 16
power 11
QuickLook 11
QuickWeb 11
A
AC adapter, spare part numbers
TouchPad 13
ambient light sensor board
Universal Serial Bus (USB)
port 139
connectors, service
considerations 38
location
removal 77
antenna
location
D
wireless 11
display assembly
removal 72
display bezel
audio, product description
audio-in jack
location 16
audio-out jack
C
card reader board
removal 76
location 16
removal 84
card reader board bracket
removal 84
display components
display enclosure, spare part
B
base enclosure, spare part
number 23, 34
battery
Display Hinge Kit, spare part
display panel cable, spare part
chipset, product description
components
removal 44
bottom 17
buttons 10
display panel, product
display
description
Bluetooth module
front 14
keys 12
left-side 15
rear 16
DisplayPort
docking station, spare part
removal 46
Bluetooth module cable, removal
right-side 16
computer feet
locations 43
docking support, product
Bluetooth module compartment
cover
connector pinout
DisplayPort 136
description
DVD-ROM Drive
illustrated 30
removal 46
precautions 38
removal 59
148 Index
hard drive carrier
removal 61
power 14
webcam
specifications 122
DVD±RW and CD-RW SuperMulti
Double-Layer Drive
precautions 38
hard drive shield
removal 51
headphone jack
location 16
wireless 14
M
mass storage device
removal 50
removal 59
memory module
specifications 122
hinge
product description
removal 48, 70
removal 79
E
Ethernet, product description
ExpressCard slot bezel,
illustrated 30
I
memory module compartment
cover
internal storage, product
description
illustrated 30
J
external media cards, product
removal 48
jacks
description
memory shield
audio-in 16
audio-out 16
headphone 16
microphone 16
modem 15
network 16
RJ-11 15
external monitor port
location 16
removal 70
microphone
location
F
product description
microphone jack
fan/heat sink assembly
removal 93
feet
location 16
RJ-45 16
model name
modem jack
K
keyboard
locations 43
location 15
modem module
product description
removal 65
product description
removal 92
keyboard light
monitor port
keyboard light button
keys
G
location 16
graphics, product description
grounding equipment and
methods 41
esc 12
fn 12
function 12
N
network jack
location 16
H
hard drive
precautions 38
product description
L
lights
O
operating system, product
description
battery 14
specifications 121
drive 14
optical drive
keyboard
location 15
Index 149
precautions 38
product description
removal 59
operating system
optical drives
pointing devices
ports
power requirements
processors
product name
security
solid state drive
video
wireless
removal 50, 61
speaker
removal 86
specifications 122
speakers 14, 17
specifications
computer 120
display 121
DVD±RW and CD-RW
SuperMulti Double-Layer
Drive 122
P
Plastics Kit
product name
contents 30
Q
pointing device
components 13
switch cover
removal 65
system board
R
product description
removal/replacement
preliminaries 37
procedures 42
ports
1394 16
removal 89
RJ-11 jack
monitor 16
location 15
RJ-45 jack
product description
Universal Serial Bus (USB)
T
top cover
location 16
RTC battery
power cord
removal 81
removal 69
TouchPad 13
Rubber Kit, spare part number
power requirements, product
description
S
processor, product description
product description
U
audio
security, product description
SIM
removal 45
Universal Serial Bus (USB) port
location 15, 16
chipset
display panel
docking support
Ethernet
external media cards
graphics
hard drives
internal storage
keyboard
memory module
microphone
modem module
V
video, product description
solid-state drive
W
product description
webcam
150 Index
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