HP 2600DN User Manual

hp business inkjet

2600/2600dn

user’s guide

hp business inkjet 2600

hp business inkjet 2600dn

user’s guide

permission is prohibited except as allowed under copyright laws.

Edition 1, 12/2001

Warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with respect to this information.

HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or

other damage alleged in connection with the furnishing or use of this information.

No part of this document may be photocopied, reproduced, or translated to another

language without the prior written consent of Hewlett-Packard Company.

Trademark Credits

Adobe®, Adobe® PostScript® 3™, Acrobat®, and PostScript® are trademarks of Adobe

Systems Incorporated.

AutoCAD™ is a U.S. trademark of Autodesk, Inc.

HP-UX Release 10.20 and later and HP-UX Release 11.00 and later (in both 32 and 64-

bit configurations) on all HP 9000 computers are Open Group UNIX 95 branded products.

Microsoft®, MS-DOS®, MS Windows®, Windows®, and Windows NT® are U.S.

registered trademarks of Microsoft Corporation.

*PANTONE® is Pantone, Inc.'s check-standard trademark for color.

Pentium® is a U.S. registered trademark of Intel Corporation.

TrueType™ is a U.S. trademark of Apple Computer, Inc.

UNIX® is a registered trademark of the Open Group.

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Contents

Getting started

Setting up

Understanding printer parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Setting up the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

Check the box contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

Install the printer trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

Connect the power cord and turn on the printer. . . . . . . . . . . . .2-5

Install the HP Auto-Duplex Unit (optional) . . . . . . . . . . . . . . . .2-5

Set up the LCD control panel for your language (optional) . . . .2-6

Load paper and configure media types and sizes . . . . . . . . . . .2-6

Install the ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8

Install the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8

Install the printer software and connect the interface cable . . .2-9

Enable the HP Auto-Duplex Unit

in the printer driver (optional) . . . . . . . . . . . . . . . . . . . . . .2-14

Using the printer with a Macintosh computer

Macintosh printing software components . . . . . . . . . . . . . . . . . . . . .3-1

Installing the printer software and connecting the interface cable . .3-2

Connecting the printer with a USB cable . . . . . . . . . . . . . . . . . .3-2

Connecting the printer with a network (Ethernet) cable . . . . . . .3-3

Enabling the HP Auto-Duplex Unit in the printer driver . . . . . . . . .3-5

Changing printer settings and printing documents . . . . . . . . . . . . . .3-5

Installing optional accessories

HP Auto-Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

HP Jetdirect print server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Installing an HP Jetdirect internal print server . . . . . . . . . . . . .4-1

Obtaining more information . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

Additional printer memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

Installing memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

Checking memory installation . . . . . . . . . . . . . . . . . . . . . . . . . .4-7

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Using the LCD control panel

Understanding LCD control panel parts . . . . . . . . . . . . . . . . . . . . .5-1

Printing an LCD control panel menu map . . . . . . . . . . . . . . . . . . . .5-2

Changing LCD control panel menu setting s . . . . . . . . . . . . . . . . . . .5-2

Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3

Paper Handling Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4

Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-5

Printing Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6

EIO Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7

Resetting the HP Jetdirect print server . . . . . . . . . . . . . . . . . .5-9

I/O Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10

Maintenance Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10

Reset Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-11

Common printer messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-11

Using remote diagnostics tools

Using the HP Business Inkjet 2600 Series Toolbox . . . . . . . . . . . . .6-1

Printer Status tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

Information tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2

Using the embedded Web serve r . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2

Gaining access to the embedded Web server . . . . . . . . . . . . . .6-3

Embedded Web server pages . . . . . . . . . . . . . . . . . . . . . . . . . .6-3

Selecting and using print media

Media and paper-handling specifications . . . . . . . . . . . . . . . . . . . . .7-1

Supported media types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1

Supported media sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2

Media handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4

Selecting and loading print media . . . . . . . . . . . . . . . . . . . . . . . . . .7-5

Tips for loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-6

Configuring paper trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-7

Loading the manual feed unit s . . . . . . . . . . . . . . . . . . . . . . . . . .7-9

Using the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-11

Setting the default printer . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-11

Changing printer settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-11

Printing using the printer drivers . . . . . . . . . . . . . . . . . . . . . . .7-12

Printing on special media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-15

Printing on envelopes and cards . . . . . . . . . . . . . . . . . . . . . . .7-15

Printing on transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . .7-16

Printing on heavy paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-17

Printing on custom-sized paper . . . . . . . . . . . . . . . . . . . . . . . .7-19

Printing on both sides of the page . . . . . . . . . . . . . . . . . . . . . . . . .7-20

Guidelines for printing on both sides of a page . . . . . . . . . . . .7-20

Layout options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-21

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Troubleshooting and maintaining

General troubleshooting tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

Quick checkup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

Printing a Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . .8-4

Printing a Diagnostic Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5

Solving advanced printer problems . . . . . . . . . . . . . . . . . . . . . . . . .8-6

Problems with the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6

Printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-10

Color problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-18

Paper-handling problem s . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-21

Solving media feed problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-23

Incorrect media type or size . . . . . . . . . . . . . . . . . . . . . . . . .8-23

Media jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-24

Replacing ink cartridges and printheads . . . . . . . . . . . . . . . . . . . .8-27

Maintaining the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-27

Printhead informatio n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-27

Cleaning the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-27

Aligning the printheads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-28

Ordering supplies and accessories

Available accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1

Auto-duplex unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1

Memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1

Parallel cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1

USB cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1

Networking accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-2

Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3

Ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3

Printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3

Everyday paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3

Business communication paper . . . . . . . . . . . . . . . . . . . . . . . . .9-4

Presentation paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-6

Photo paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-6

Design paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-8

Contacting customer support and specifications

Contacting customer support . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-1

Finding HP help on the Web . . . . . . . . . . . . . . . . . . . . . . . . . .10-1

Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-2

Printer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-4

Hewlett-Packard Limited Warranty Statement . . . . . . . . . . . . . . .10-10

Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-12

Index

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iii

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Getting started

Thank you for purchasing this printer. This guide provides information

about the following topics:

Setting up the printer

Installing and using printer software

Connecting and using the printer on a network

Printing on different media types

Installing optional accessories

Solving problems with the printer

Also, the following resources provide more information about the

printer:

Setup Poster

The setup poster provides illustrated setup information. A printed

version of this document is provided with the printer. Also, an

electronic version is available as an Adobe® Acrobat® Portable

Document Format (PDF) file on the Starter CD.

Reference Guide

The reference guide provides information about setting up the

printer. This guide is provided with the printer in a printed format.

Printer Driver Online Help (Windows® only)

The online help provides information about using the printer driver.

HP Jetdirect Print Server Administrator’s Guide

The guide provides information for configuring and troubleshooting

the HP Jetdirect print server used with this printer. It is available as

a PDF file on the Starter CD.

Embedded Web Server

The embedded Web server provides configuration, status, and

diagnostic information about the printer. The embedded Web

server can be used from a standard Web browser or from the

Toolbox. For more information, see “Using the embedded Web

server.”

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hp instant support

The hp instant support is a web-based tool that provides self-help

troubleshooting tips and printer usage information. This e-service is

enabled by the embedded Web server within the printer.

World Wide Web

The following HP websites have the latest printer software, product

information, and support information available for the printer.

• http://www.hp.com/support/businessinkjet2600

• http://www.hp.com

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Setting up

Understanding printer parts

Tray extension lock (It allows

a tray to be expanded to

accommodate larger media

sizes. Both tray 1 and tray 2

have tray extension locks.)

Front manual feed

Tray 2 base (holds tray 2 and

supports the printer)

Tray 1

LCD control panel

Top cover

Output tray

10 Paper guide

11 Tray 2

Printhead cover

Ink cartridge cover

12 Tray 2 cover

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2-1

Printhead access latch (It

Ink cartridges

provides access for installing

or removing printheads from

their color-coded sockets. To

lift this latch, you must turn on

the printer and install the ink

cartridges first.)

Hook (connects to the

carriage lock and must be

engaged for the printer to

operate)

Carriage lock (secures the

printhead access latch)

Ink cartridge cover

Printhead cover

Printheads

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Parallel port

Auto-duplex unit release

buttons

Universal serial bus (USB) port

HP PCL 5C/PS3 Card

Rear manual feed (It must be

removed to install the optional

auto-duplex unit.)

EIO slot (This slot allows an

HP Jetdirect print server to be

installed. By default,

HP Business Inkjet 2600dn

includes a print server in this

slot.)

Rear manual feed release

buttons

Power input

HP Auto-Duplex Unit (optional)

(included with the HP Business

Inkjet 2600dn)

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Setting up the printer

To set up the printer, complete the following steps.

Note

For illustrated setup information, see the setup poster.

Step 1: Check the box contents

Unpack the printer and remove the packing tape and shipping foam.

Step 2: Install the printer trays

Install tray 2

Position the tray 2 base in the location where you want to place the

printer. The printer is designed to rest directly on top of the base.

Lift the printer and align it with the tray 2 base.

Set the printer on top of the tray 2 base.

Place the tray 2 cover on the end of the tray.

Align tray 2 with the opening in the tray 2 base, and then slide the

tray into the base until it snaps into place.

Install the output tray

Align the output tray with the slot above the tray 1 opening.

Slide the output tray firmly into the printer until it snaps into place.

Install tray 1

Slide tray 1 into the printer below the output tray until it snaps into place.

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Step 3: Connect the power cord and turn on the

printer

Connect the power cord to the printer and an alternating current

(ac) power outlet.

Locate the power button on the LCD control panel and turn on the

printer.

WARNING! To prevent electric shock, connect the power cord only to a grounded

outlet. Only use the power cord included with the printer.

Step 4: Install the HP Auto-Duplex Unit

(optional)

The printer can automatically print on both sides of paper with an

optional printing accessory called the HP Auto-Duplex Unit.

The auto-duplex unit is included with HP Business Inkjet 2600dn, but it

can be purchased separately for the HP Business Inkjet 2600. If your

printer includes an auto-duplex unit, complete this step.

Note

When the auto-duplex unit is installed, the rear manual feed is

unavailable.

Duplexing might require additional memory. For more information, see

“Additional printer memory.”

While pushing the rear manual feed release buttons, slide the rear

manual feed out of the printer.

Slide the auto-duplex unit into the printer.

Note

Afteryouhave performed“Step9:Installtheprintersoftwareandconnect

the interface cable,” configure the auto-duplex unit in the printer driver.

For more information, see “Step 10: Enable the HP Auto-Duplex Unit in

the printer driver (optional).”

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Step 5: Set up the LCD control panel for your

language (optional)

If necessary, attach the LCD control panel overlay for your preferred

language, and configure the printer to display messages and print

configuration pages in your preferred language.

Note

When the printer is turned on for the first time, you have the option to set

the language to display messages in different languages.

To configure the LCD control panel language

Ensure that the printer is turned off.

Press and hold VALUE on the LCD control panel and turn on the

printer.

Press VALUE to scroll through the language list.

Press SELECT to confirm the language selection.

Step 6: Load paper and configure media types

and sizes

By default, tray 1 is designed to support letter and A4 media, and tray 2

is designed to support larger media sizes. However, you can load any

supported size or type of media in either tray.

To use your printer most effectively, decide which types and sizes of

media you want to use in the paper trays, and then configure this

information in the LCD control panel.

For more information about configuring paper trays, as well as a

summary of media you can use with the printer, see “Selecting and

using print media.”

To load paper in the paper trays

Grasp the handle under the front of the tray, and then pull the tray

out of the printer. If you are loading tray 2, remove the tray 2 cover.

Pinch and slide the paper length guide and paper width guide to

their outermost positions.

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For paper larger than legal size, follow these steps to extend the

tray:

a Locate the tray extension lock on the front left of the tray.

b Slide it to the left, and then release it.

c Pull the tray out lengthwise until it clicks into place. This extends

the tray to support media up to Super B (13 x 19 inches) size.

Note

To retract the tray after extending it, slide the tray extension lock once,

and push the tray inward until it clicks.

Place up to 150 sheets of paper or 80 transparencies (up to 15 mm,

or 0.58 inch, stacked) into tray 1 or up to 250 sheets of paper (up to

25 mm, or 0.98 inch, stacked) into tray 2. Make sure the print-side

of the media is facing down, and do not overload the tray.

Pinch and slide the paper length guide and paper width guide until

they fit snugly against the media.

If you have loaded tray 2, replace the tray 2 cover.

Align the tray with the opening in the printer and slide it back into

place.

In the LCD control panel, set the type and size of paper loaded in

each tray.

Press MENU until PAPER HANDLING MENUappears.

b Press ITEM until TRAY 1 SIZEappears, press VALUE until the

desired paper size appears, and then press SELECT.

Press ITEM until TRAY 1 TYPEappears, press VALUE until the

desired paper type appears, and then press SELECT.

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2-7

d Repeat steps b through c to set the paper size and type for

tray 2.

Press RESUME to exit the menu.

Note

If you do not set all of the tray size and type settings, the printer prompts

you to set the remaining options when you print a document.

Step 7: Install the ink cartridges

Install the ink cartridges before you install the printheads.

Lift the ink cartridge cover.

Remove each ink cartridge from its package.

Align the colored arrows, and then insert each ink cartridge into its

color-coded socket.

Press firmly on the cartridges to ensure proper contact.

Step 8: Install the printheads

CAUTION

Turn on the printer to install the printhead.

Do not attempt to force open the printhead access latch.

If the printer is not already on, turn it on.

Lift the printhead cover.

Open the printhead access latch by lifting it from the rear (1) and

then pulling it forward and down to release the hook from the

carriage lock (2).

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Lift and push the printhead access latch toward the back of the

printer (3).

Remove each printhead from its package.

Remove the protective tape from each printhead.

Insert each printhead into its color-coded socket.

Note

The color positioning of the printheads does not correspond to the color

positioning of the ink cartridges.

Press firmly on each printhead to ensure proper contact after

installation.

Lift the latch so that the hook catches the carriage lock, and then

push the latch towards the back of the printer. You might have to

apply some pressure to close the printhead access latch.

10 Close the printhead cover and the ink cartridge cover.

11 Wait while the printer initializes the printheads. This can take a few

minutes. When initialization is complete, an alignment page prints.

If no alignment page prints, check to make sure there is media in

the trays.

Step 9: Install the printer software and connect

the interface cable

You can install the printing software for local printing or network

printing. For local printing, you can connect the printer using a USB

cable or a parallel cable.

Note

Do not connect the printer using both the USB cable and a parallel cable.

For more information about using USB or parallel interface connections

with your computer, see the documentation available for the computer.

Printing software components

The printing software includes the following components:

Printer drivers

The following printer drivers can be used with the printer:

• PCL 5C

• Postscript

• ADI (to support AutoCAD™ releases 13 and 14)

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HP Business Inkjet 2600 Series Toolbox

The HP Business Inkjet 2600 Series Toolbox provides printer status

and troubleshooting information.

Screen fonts

Screen fonts (also called “printer matching fonts”) are fonts used by

the computer that correspond to the fonts in the printer.

Adobe PostScript® 3™ screen fonts are also included.

Customization Utility

This utility lets you copy the selected installation options in the

printer software onto floppy disks, to a hard drive, or a network

drive.

Note

Printer installation software for UNIX® (HP-UX, Sun Solaris) networks

is available for download at http://www.hp.com/support/net_printing.

For information about using the IBM PostScript 3 emulation printer driver

for IBM OS/2, see http://www.hp.com/support/businessinkjet2600.

For information about installing the printer software for AutoCAD, see

the Installation and Use Guide for the Autodesk ADI printer driver. This

guide is located in the Docs\<language> folder on the Starter CD (where

<language> is your preferred language).

If you are using Windows NT® 4.0, Windows 2000, or Windows XP, you

must have administrator privileges to install a printer driver.

For Macintosh instructions, see “Using the printer with a Macintosh

computer.”

Connecting the printer using a USB cable

Use a USB cable to connect the printer to the computer if the computer

has a USB port and is running Windows 98, Windows Millennium

Edition (Me), Windows 2000, or Windows XP.

If your computer does not meet these specifications, connect the printer

to your computer using a parallel cable.

In most cases, after you install the printer software and connect a

printer to the computer, you can install additional printers with USB

cables without reinstalling the printing software.

Note

It is recommended that you install the software before you connect the

printer to the computer.

Do not connect the USB cable until you are prompted by the computer.

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Software-first installation

Start Windows and make sure no other Windows applications are

running.

Insert the Starter CD into the CD-ROM drive. The CD menu runs

automatically.

If the CD menu does not run automatically, click Start, click Run,

and at the command line box, type the letter of your computer's CD-

ROM drive followed by :\SETUP (for example, type D:\SETUP).

Click Install Printer Driver from the CD menu.

Choose your language, and then click OK.

Follow the instructions on the screen.

Click Connected to this computer, and then click Next.

Click USB, and then click Next.

Note

When connecting the printer using a USB cable, you can install either

the PCL 5C or the Postscript printer driver at any one time.

Follow the instructions on the screen to complete the installation.

Connect the USB cable to the computer and the printer. The Found

New Hardware wizard appears on the computer screen and the

printer icon is created in the Printers folder.

Hardware-first installation

If you have connected the USB cable to the ports on the computer and

the printer before installing the printer software, the Found New

Hardware wizard appears on the computer screen.

Click Next in the Found New Hardware wizard.

Click Search for the best driver for your device

(Recommended), and then click Next.

Insert the Starter CD into the CD-ROM drive.

If the CD menu appears, click Exit twice to close the CD menu.

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Select Specify a location, click Browse to locate the installation

files for the operating system the computer is using, and then click

OK.

• For Windows 98 and Windows Millennium Edition, use

DRIVERS\<PRINTER DRIVER>\WIN9X_ME\<LANGUAGE>.

For example, DRIVERS\PCL5\WIN9X_ME\ENGLISH contains

the installation files for the English version of the PCL 5C printer

driver.

• For Windows 2000 and Windows XP, use

DRIVERS\<PRINTER DRIVER>\WIN2K\<LANGUAGE>.

For example, DRIVERS\PCL5\WIN2K\ENGLISH contains the

installation files for the English version of the PCL 5C printer

driver.

Click Next, and then follow the instructions on the screen.

Click Next, and then click Finish.

If you are using Windows 98 or Windows Millennium Edition,

complete steps 3 through 6 again to finish the installation.

Connecting the printer using a parallel cable

Use a parallel cable to connect the printer to the computer if the

computer has a parallel port and is running Windows 95, Windows 98,

Windows Millennium Edition, Windows NT 4.0, Windows 2000, or

Windows XP.

Start Windows and make sure no other Windows applications are

running.

Insert the Starter CD into your CD-ROM drive. The CD menu runs

automatically.

If the CD menu does not run automatically, click Start, click Run,

and at the command line box, type the letter of your computer's CD-

ROM drive followed by :\SETUP (for example, type D:\SETUP).

Click Install Printer Driver from the CD menu.

Choose your language, and then click OK.

Follow the instructions on the screen.

Click Connected to this computer, and then click Next.

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Click Parallel.

Note

If the Express Install using HP recommended defaults check box is

selected, the installation program uses default options. If you want to

specify the installation options, clear this check box.

Follow the instructions on the screen to complete the installation.

Connect the parallel cable to the computer and the printer.

Connecting the printer using a network connection

Note

When setting up the printer using a network connection, connect the

printer to the network first, and then install the software.

Install the HP Jetdirect print server in the printer. The print server

must be installed before you install the printer software. For more

information about installing the HP Jetdirect print server, see

“Installing optional accessories.”

The HP Jetdirect print server is pre-installed in the HP Business Inkjet

2600dn printers.

Connect the network cable between the HP Jetdirect print server

and a network port.

Start Windows and make sure no other Windows applications are

running.

Insert the Starter CD into your CD-ROM drive. The CD menu runs

automatically.

If the CD menu does not run automatically, click Start, click Run,

and at the command line box, type the letter of your computer's CD-

ROM drive followed by :\SETUP (for example, type D:\SETUP).

Click Install Printer Driver from the CD menu.

Choose your language, and then click OK.

Follow the instructions on the screen.

Click Connected to the network, and then click Next.

Click Basic Server or Peer-to-Peer Network Setup, and then click

Next.

10 Follow the instructions on the screen to complete the installation.

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Step 10: Enable the HP Auto-Duplex Unit

in the printer driver (optional)

If you have installed an HP Auto-Duplex Unit, you must enable it in the

printer driver.

Note

For Macintosh instructions, see “Using the printer with a Macintosh

computer.”

If you are using operating systems other than Windows or the Mac OS,

you might need to enable the auto-duplex unit from the LCD control

panel’s Printing Menu. For more information, see “Printing Menu.”

To enable the auto-duplex unit in Windows

Click Start, point to Settings, and then click Printers (Windows 95,

Windows 98, Windows Millennium Edition, Windows NT 4.0, and

Windows 2000).

-Or-

Click Start, and then click Printers and Faxes (Windows XP).

Right-click the icon for the desired printer driver, and then click

Properties.

• PCL 5C: On the Configure tab, select the Duplexing Unit

check box, and then click OK.

• PS: On the Device Options tab, click Duplexing Unit (for 2-

sided printing), choose Installed from the drop-down menu,

and then click OK.

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Using the printer with a

Macintosh computer

Macintosh printing software components

The printing software includes the following components:

PostScript® Printer Description files (PPDs) (Mac OS 8.6 to

Mac OS 9.1)

PPDs, in combination with the Apple LaserWriter 8 printer driver,

access the printer features and allow the computer to communicate

with the printer. An installation program for the PPDs and other

software is provided on the Starter CD. Use the Apple

LaserWriter 8 printer driver that comes with the computer.

Printing Dialog Extensions (PDEs) (Mac OS X)

PDEs are code plug-ins that provide access to printer features,

such as number of copies, print on both sides, and quality settings.

An installation program for the PDEs and other software is provided

on the Starter CD.

HP LaserJet Utility

The HP LaserJet Utility allows control of features that are not

available in the driver. Use the illustrated screens to select printer

features and complete tasks with the printer, such as the following:

• download files, view fonts, and change many of the printer

settings

• check the levels of printer ink supplies

• configure and set the printer for Internet Protocol (IP) or

AppleTalk printing

Note

The HP LaserJet Utility is not supported for the Korean, Japanese,

Simplified Chinese, and Traditional Chinese languages.

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3-1

Installing the printer software and connecting the

interface cable

Use a USB cable or a network (Ethernet) cable to connect the printer to

the computer.

Connecting the printer with a USB cable

Note

When setting up the printer using a USB cable, install the software first,

and then connect the printer to the computer.

Insert the Starter CD into the CD-ROM drive. The CD menu runs

automatically.

If the CD menu does not run automatically, double-click the CD icon

on the desktop, and then double-click the ClassicInstaller icon (if

you are using Mac OS 8.6 to Mac OS 9.1) or the CarbonInstaller

icon (if you are using Mac OS X). This icon is located in the

Installer:<language> folder of the Starter CD (where <language> is

your language preference).

Follow the instructions on the screen.

Connect the cable between the ports on the computer and the

printer.

If you are using Mac OS 8.6 to Mac OS 9.1, complete steps 5

through 9.

-Or-

If you are using Mac OS X, complete steps 10 through 13.

Mac OS 8.6 to Mac OS 9.1

Open the Desktop Printer Utility:

• Mac OS 8.6 to Mac OS 9.0.x: On the hard drive, double-click

the Desktop Printer Utility icon in the Apple Extras: Apple

LaserWriter Software folder.

• Mac OS 9.1: On the hard drive, double-click the Desktop Printer

Utility icon in the Applications (Mac OS 9): Utilities folder.

Select LaserWriter8 from the pop-up menu, select Printer (USB)

from the list, and then click OK.

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In the PostScript Printer Description (PPD) File section of the

window that appears, click Auto Setup.

Make sure HP Business Inkjet 2600 is selected and click Select.

Click Create. The printer icon appears on the desktop.

Mac OS X

10 Open the Print Center (located in the Dock at the bottom of the

screen), and then click Add Printer.

11 From the pop-up menu, select USB.

12 If necessary, select the Zone.

13 Select HP Business Inkjet 2600 from the list, and then click Add.

A blue dot appears beside the printer name, indicating that this

printer is now the default printer.

Connecting the printer with a network

(Ethernet) cable

When connecting the printer to a network, make sure the

HP Jetdirect print server is installed in the printer before you install

the printer software. For more information about using the HP Jetdirect

print server, see “Installing optional accessories.”

Insert the Starter CD into the CD-ROM drive. The CD menu runs

automatically.

If the CD menu does not run automatically, double-click the CD icon

on the desktop, and then double-click the ClassicInstaller icon (if

you are using Mac OS 8.6 to Mac OS 9.1) or the CarbonInstaller

icon (if you are using Mac OS X). This icon is located in the

Installer:<language> folder of the Starter CD (where <language> is

your language preference).

Follow the instructions on the screen.

Connect the cable between the ports on the computer and the

printer.

If you are using Mac OS 8.6 to Mac OS 9.1, complete steps 5

through 9.

-Or-

If you are using Mac OS X, complete steps 10 through 13.

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3-3

Mac OS 8.6 to Mac OS 9.1

Open the Desktop Printer Utility:

• Mac OS 8.6 to Mac OS 9.0.x: On the hard drive, double-click

the Desktop Printer Utility icon in the Apple Extras: Apple

LaserWriter Software folder.

• Mac OS 9.1: On the hard drive, double-click the Desktop Printer

Utility icon in the Applications (Mac OS 9): Utilities folder.

Select LaserWriter8 from the pop-up menu, select Printer

(AppleTalk) from the list, and then click OK.

In the PostScript Printer Description (PPD) File section of the

window that appears, click Auto Setup.

Make sure HP Business Inkjet 2600 is selected and click Select.

Click Create. The printer icon appears on the desktop.

Mac OS X

10 Open the Print Center (located in the Dock at the bottom of the

screen), and then click Add Printer.

11 If you are using an AppleTalk network, select AppleTalk from the

pop-up menu.

-Or-

If you are using an LPR network, select LPR Printer using IP from

the pop-up menu, and then type the IP address for the printer.

12 If necessary, select the Zone.

13 Select HP Business Inkjet 2600 from the list, and then click Add.

A blue dot appears beside the printer name, indicating that this

printer is now the default printer.

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Enabling the HP Auto-Duplex Unit in the printer

driver

If you have installed an HP Auto-Duplex Unit and you are using

Mac OS 8.6 to Mac OS 9.1, you must enable it in the printer driver

before you can use it with the printer.

Note

Mac OS X automatically enables the auto-duplex unit in the printer driver

when you install the printer software.

To enable the auto-duplex unit

Click the printer’s desktop printer icon.

From the Printing menu, click Change Setup.

From the Change pop-up menu, select Duplex Unit (for 2-sided

printing).

From the To pop-up menu, select Installed.

Click OK.

Changing printer settings and printing

documents

In the Mac OS, you can configure printer settings at the LCD control

panel or from the Page Setup and Print dialog boxes in the Mac OS.

Settings configured in the Mac OS override settings configured in the

LCD control panel.

You can also select the default printer. The default printer is the one

that is used if you choose the Print command without first specifying

which printer you want to use with an application. The default printer

should be the printer that you use most often.

For more information about using the Mac OS to configure printer

settings, see the Mac Help on your computer. For information about

using the LCD control panel, see “Using the LCD control panel” in this

guide.

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3-5

To set the default printer

Mac OS 8.6 to Mac OS 9.1

1 Click the desktop printer icon for the printer you want to be the

default printer.

2 From the Printing menu, click Set Default Printer. A dark

outline appears around the printer’s desktop printer icon.

Mac OS X

1 Open the Print Center, select the printer you want to be the

default printer from the Printers List. For information about

opening the Print Center, see the Mac Help on your computer.

2 From the Printers menu, click Make Default. A blue dot appears

next to the printer’s name in the Printers List.

To change page setup settings

Open the document you want to print.

On the File menu, click Page Setup.

Select the printer for which you want to format the document from

the Format for pop-up menu, and then change the desired settings

(such as selecting the type of media and setting custom page

sizes).

Select the media size on which you want to print from the Paper

pop-up menu (Mac OS 8.6 to Mac OS 9.1) or the Paper Size pop-

up menu (Mac OS X).

Click OK.

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To change print settings

Open the document you want to print.

On the File menu, click Print.

Select the location of the media or the type of media on which you

want to print:

• Mac OS 8.6 to Mac OS 9.1: Click All pages from, and then

select the media source or the media type from the pop-up

menu.

• Mac OS X: Select Paper Feed from the pop-up menu, click All

pages from, and then select the media source or the media type

from the pop-up menu.

Change the desired settings (such as selecting a source for the

print job and choosing print quality modes)

Click Print.

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Installing optional

accessories

The following printer accessories are available for the printer.

HP Auto-Duplex Unit

HP Jetdirect print server

Additional printer memory

For information about ordering accessories, see “Ordering supplies and

accessories.”

HP Auto-Duplex Unit

The printer can automatically print on both sides of paper with an

optional printing accessory called the HP Auto-Duplex Unit. The auto-

duplex unit is included with HP Business Inkjet 2600dn, but it can be

purchased separately for HP Business Inkjet 2600.

For information about installing an auto-duplex unit, see “Step 4: Install

the HP Auto-Duplex Unit (optional)” in the “Setting up” chapter. For

information about using an auto-duplex unit, see “Printing on both sides

of the page” in the “Selecting and using print media” chapter.

HP Jetdirect print server

Your printer can be shared in a network environment by connecting it

directly to the network with an HP Jetdirect external or internal print

server.

Installing an HP Jetdirect internal print server

An HP Jetdirect print server provides better performance than printing

through a computer, as well as flexibility in preparing a location for the

printer. Also, the HP Jetdirect print server can be used in both client-

server and peer-to-peer network configurations.

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4-1

Note

HP Business Inkjet 2600dn comes with an HP Jetdirect 615n (EIO)

internal print server installed. It is recommended that the printer be

shared on a network through the print server.

If you own the HP Business Inkjet 2600dn, skip step 1.

If you own an HP Business Inkjet 2600, you can purchase an

HP Jetdirect internal print server for it. For the list of HP Jetdirect print

servers, see “Networking accessories.”

Step 1: Install the HP Jetdirect EIO print server

CAUTION

The HP Jetdirect print server contains electronic components that can

be damaged by static electricity. To prevent buildup of static electricity,

maintain frequent contact with any bare sheet metal surface on the

printer. If possible, wear a grounding wrist strap (or similar device).

Handle the print server carefully at all times. Avoid touching electronic

components or circuit paths.

Turn off the printer and unplug the power cord.

Unscrew and remove the metal plate on the back of the printer.

Insert the print server. Align the print server with the guide rails in

the printer.

Press the print server into the slot until it is firmly seated.

Tighten each thumbscrew a little at a time, alternating between

each side until both screws are secure.

Connect the network cable to the print server.

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Step 2: Verify that the printer works

Connect the power cord and turn on the printer.

Press MENU on the LCD control panel repeatedly until

INFORMATIONappears.

Press ITEM repeatedly until PRINT CONFIGURATION PAGEappears.

Press SELECT to print the configuration page.

Note

Because you have installed an HP Jetdirect print server, two

configuration pages print. The HP Jetdirect Configuration Page contains

setup information (for example, LAN HW ADDRESS) that might be

needed for the next step.

Step 3: Install the printer software

Install the PCL 5C or Postscript printer driver from the Starter CD. For

more information, see “Install the printer software and connect the

interface cable.”

Note

For more information about setting up and using the HP Jetdirect print

server, see its guide on the Starter CD.

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4-3

Obtaining more information

If you encounter any problems or difficulty printing over a network, see

the following sources.

Document

Description

HP Jetdirect Print Server

Administrator's Guide

This guide, included on the Starter CD, provides

detailed information about setting up and using

your HP Jetdirect EIO print server.

It also provides information about the following:

HP Software Solutions for HP Jetdirect print

servers:

HP Web JetAdmin, a Web-based tool

for managing network peripherals

HP IP/IPX Printer Gateway for NDPS

HP LaserJet Utility to set up printers on

AppleTalk networks

TCP/IP Configurations

Using LPD (Line Printer Daemon) services

on the HP Jetdirect print server

FTP Printing

Troubleshooting and configuration page

messages

Embedded Web server to access

configuration and management pages for

the print server and device

Documentation for the

operating system and

network operating system

This documentation came with your computer or

your network operating system. It describes

basic network printing common to all network

printers.

For more information about HP Web JetAdmin and other HP network

printing software, visit the website www.hp.com/support/net_printing.

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Additional printer memory

If you often print complex graphics or Postscript documents or if you

print with the optional auto-duplex unit, you might want to add more

memory to the printer.

Note

Adding memory to the printer will allow it to process more complex

Postscript and PCL 5C jobs, but it may not necessarily increase

processing speed.

To find out how much memory is installed in the printer, print a

configuration page. See “Printing a Configuration Page.”

Installing memory

The printer is shipped with 48 MB of memory. The printer has one dual

inline memory module (DIMM) slot for upgrading with more printer

memory. DIMMs are available in 64 and 128 MB, for a maximum of 176

MB. This additional memory is available for purchase as an accessory.

For more information, see “Ordering supplies and accessories.”

To install memory

CAUTION

DIMMs contain electronic components that can be damaged by static

electricity. To prevent buildup of static electricity, maintain frequent

contact with any bare sheet metal surface on the printer. If possible, wear

a grounding wrist strap (or similar device). Handle DIMMs carefully at all

times. Avoid touching electronic components or circuit paths.

If you have not already done so, print a Configuration Page to find

out how much memory is installed in the printer before adding more

memory. See “Printing a Configuration Page.”

Turn off the printer.

Unplug the power cord and disconnect any cables.

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4-5

Remove the HP PCL 5C/PS3 Card from the back of the printer by

loosening the two thumbscrews.

Remove the DIMM from the antistatic package, and then align the

DIMM with the DIMM slot on the HP PCL 5C/PS3 Card.

Insert the DIMM at an angle into the slot (1) and press it down until

it snaps into the slot (2). (To remove a DIMM, the locks on the

DIMM slot must be released by pushing them outwards.)

Replace the card and fasten the thumbscrews.

Reattach any cables and the power cord, and then turn on the

printer.

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Checking memory installation

Follow this procedure to verify that DIMMs are installed correctly.

To check memory installation

Check that READYappears on the LCD control panel when the

printer is turned on. If an error message appears, a DIMM might

have been incorrectly installed. For information about printer

messages, see “Common printer messages.”

Print a new configuration page. See “Printing a Configuration

Page.”

Check the memory section on the configuration page and compare

it to the configuration page printed before the DIMM installation. If

the amount of memory has not increased, one of the following

problems might have occurred:

• The DIMM might not be installed correctly. Repeat the

installation procedure.

• The DIMM might be defective. Try a new DIMM.

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4-8

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Using the LCD control

panel

The LCD control panel allows you to configure printer settings, view

printer status and common printer messages, and diagnose printer

problems. Additional menu items can appear in the LCD control panel,

depending on the hardware modules installed in the printer.

Understanding LCD control panel parts

LCD display: Shows status

messages and the remaining

ink levels in the ink cartridges.

intervention or is in a

nonrecoverable error state

(amber).

Power button: Turns the

printer OFF and ON.

RESUME: Continues a print job

that is waiting.

MENU: Cycles through the

LCD control panel menus.

CANCEL: Cancels the current

print job. The time it takes to

cancel depends on the size of

the print job. Press this button

only once to cancel a queued

print job.

ITEM: Cycles through the

selected menu's items.

VALUE: Cycles through the

selected menu item's values.

Indicator light: Lights up when

the printer is online (green).

Blinks when the printer is

printing (green) and when the

printer needs user

SELECT: Selects the value that

is currently shown on the

display.

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5-1

Printing an LCD control panel menu map

You can print a menu map from the LCD control panel.

To print an LCD control panel menu map

Press MENU on the LCD control panel until INFORMATION MENU

appears.

Press ITEM until PRINT MENU MAPappears.

Press SELECT to print the menu map.

Changing LCD control panel menu settings

Settings in the printer driver and software application override LCD

control panel settings. (Software application settings override printer

driver settings.)

If you cannot gain access to a menu or item, it is either not an option for

the printer, or you have not enabled the associated higher-level option.

To change an LCD control panel setting

Press MENU on the LCD control panel repeatedly until the desired

menu appears.

Press ITEM repeatedly until the desired item appears.

Press VALUE repeatedly until the desired setting appears.

Press SELECT to save the selection. An asterisk (*) appears next to

the selection in the display, indicating that it is now the default.

Press RESUME to exit the menu.

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Information Menu

This menu contains printer information pages that give details about the

printer and its configuration. To print an information page, scroll to the

desired page and press SELECT.

Message

Value

Description

not

applicable

(N.A.)

Prints a single page map of the menu

structure of the printer.

PRINT MENU MAP

N.A.

Prints a single reference page describing

current configuration settings (firmware

version, model, accessories installed,

fonts installed, I/O support, cartridge and

printhead information). If an HP Jetdirect

print server is installed, two pages will be

printed.

CONFIGURATION

N.A.

Prints the internal PCL 5C fonts.

PRINT PCL FONT

LIST

Prints the internal Postscript fonts.

PRINT PS FONT

LIST

N.A.

Prints a sample page. It might take a few

minutes to print.

PRINT DEMO

Prints patterns that help users or service

technicians diagnose printhead health

and alignment problems.

PRINT IMAGE

DIAGNOSTICS

N.A.

Prints service information, such as printer

identification, printer status, and ink

supplies status. This information can be

used by service technicians to diagnose

problems with the printer.

PRINT SERVICE

INFO

Prints the nonvolatile memory (NVM)

content of the printer.

PRINT EXTENDED

SERVICE INFO

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5-3

Message

Value

Description

N.A.

Shows, on the LCD control panel, the last

five error events logged in the NVM of the

printer.

SHOW EVENT LOG

1 ^to300

Tests the tray 1 paper feed mechanism.

The value selected indicates the number

of pages that the printer uses for the

paper path test. Default = 1.

TEST PAPER

PATH 1

Tests the tray 2 paper feed mechanism.

The value selected indicates the number

of pages that the printer uses for the

paper path test. Default = 1.

TEST PAPER

PATH 2

Tests the tray 1 duplex paper feed

TEST DUPLEX

PATH 1

mechanism. The value selected indicates

the number of pages that the printer uses

for the paper path test. Default = 1.

Tests the tray 2 duplex paper feed

TEST DUPLEX

PATH 2

mechanism. The value selected indicates

the number of pages that the printer uses

for the paper path test. Default = 1.

Paper Handling Menu

Printer driver and software application settings override LCD control

panel settings.

Message

Value

Description

Set of options. Select media size loaded in tray 1.

TRAY1 SIZE

Default = NOT SET.

Set of options. Select media type loaded in tray 1.

TRAY1 TYPE

TRAY2 SIZE

TRAY2 TYPE

Default = NOT SET.

Set of options. Select media size loaded in tray 2.

Default = NOT SET.

Set of options. Select media type loaded in tray 2.

Default = NOT SET.

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Message

Value

Description

Allows Auto Select and non-Windows or

non-Mac OS print jobs to use the other

tray if a tray is out of media or contains

the wrong size media. The tray size and

type options on the LCD control panel

must be set correctly to use this option.

Default = NO.

PICK FROM

YES

OTHER TRAY IF NO

EMPTY

Enables the printer to automatically

switch to a transparency printing mode if

the current sheet is detected to be a

transparency.

TRANSPARENCY ON

SENSE

OFF

Default = ON.

Configuration Menu

Items in this menu affect the printer’s behavior. Configure the printer

according to your printing needs.

Message

LCD BACK LIGHT OFF

1 MINUTE

Value

Description

Sets the length of time the LCD

backlight remains on after a period of

LCD control panel inactivity.

Default = 5 MINUTES.

5 MINUTES

10 MINUTES

15 MINUTES

Sets the personality used to process the

PERSONALITY

AUTO

job.

PCL ONLY

PS ONLY

Default = AUTO.

Length of time before the printer

recovers from a mismatch in the

automatically selected page size or an

empty paper tray.

JOB MISMATCH OFF

TIMEOUT

1 HR

4 HR

1 DAY

1 WEEK

Default = 1 HR.

Select ONto print the PS error page

when PS errors occur.

Default = OFF.

PRINT PS

ERRORS

OFF

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5-5

Printing Menu

The items in this menu are used when printing from MS-DOS®, UNIX,

and Linux. If your computer is running Windows or the Mac OS,

configure these settings using the printer driver.

Message

Value

Description

1 ^-999

Sets the number of copies to print.

Default = 1.

NUMBER OF

COPIES

Sets the default print quality level.

QUALITY LEVEL NORMAL

Default = NORMAL.

BEST

FAST

Set of options. Select the media size loaded in tray 1.

PAPER SIZE

PAPER TYPE

ORIENTATION

Default = LETTER.

Set of options. Select the media type loaded in tray 2.

Default = PLAIN PAPER.

Select the page orientation.

PORTRAIT

Default = PORTRAIT.

LANDSCAPE

5 ^-128

Set the page length in terms of numbers

of lines.

Default = 60.

PAGE LENGTH

DUPLEX

This item appears only when an auto-

duplex unit is installed. Set the value to

ONto print on both sides (duplex) or

OFFto print on one side (simplex) of a

sheet of paper. For more information,

see “Load paper and configure media

types and sizes.”

OFF

Default = OFF.

This item appears only when an auto-

duplex unit is installed and the duplex

option is on. Choose the binding edge

when duplexing (printing on both sides

of paper). For more information, see

“Load paper and configure media types

and sizes.”

BINDING

LONG EDGE

SHORT EDGE

Default = LONG EDGE.

0 ^-79

Set the PCL 5C font for printing from

MS-DOS or UNIX without defining the

personality. The font number can be

obtained by printing the PCL 5C font

list.

PCL FONT

NUMBER

Default = 0.

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Message

Value

Description

0.44^-99.99 Set the font pitch.

PCL FONT PITCH

Default = 10.

This item enables the printer to include

the ISE font in the available PCL 5C

symbol sets.

ISE FONT

YES

Default = NO.

Set of options. Select the PCL 5C symbol set.

PCL SYMBOL SET

Default = PC8.

Configure whether or not a carriage

APPEND CR TO NO

return (CR) is appended to each line

feed (LF) encountered in a backward

compatible PCL 5C job (pure text, no

job control).

YES

Default = NO.

4.00^-99.00 Set the font point size.

PCL FONT POINT

SIZE

Default = 12.

EIO Menu

The EIO (enhanced input/output) Menu appears only when an EIO

device is installed (such as an HP Jetdirect print server). If the printer

contains an HP Jetdirect print server, you can configure basic

networking parameters using the EIO Menu. These and other

parameters can also be configured through HP Web JetAdmin.

Note

The items available on the menu depend on the particular print server

installed.

Message

Value

Description

Selects whether or not you want to use

the HP Jetdirect menu items. You must

^{change this option to}YESeach time you

want to use the HP Jetdirect EIO menu.

CFG NETWORK

YES

Selects whether or not a protocol is

^{enabled or disabled. Change it to}OFFto

disable a protocol.

IPX/SPX

DLC/LLC

TCP/IP

ATALK

OFF

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5-7

Message

Value

Description

Selects whether you want to use the

IPX/SPX menu and set the IPX/SPX

protocol parameters.

CFG IPX/SPX

YES

In the IPX/SPX menu, you can specify

the Frame Type parameter used on your

network.

The default is AUTO, which

automatically sets and limits the

Frame type to the one detected.

For Ethernet cards, frame type

^{selections include}EN_8023,

EN_II, EN_8022, EN_SNAP.

For Token Ring cards, frame type

^{selections include}TR_8022,

TR_SNAP.

In the IPX/SPX menu for Token Ring

cards, you can also specify NetWare

Source Routing parameters, which

^includeSRC RT=AUTO(default), OFF,

SINGLE R, or ALL RT.

Selects whether you want to use the

TCP/IP menu and set the TCP/IP

protocol parameters.

CFG TCP/IP

YES

In the TCP/IP menu, you can specify

BOOTP=YESor DHCP=YESfor TCP/IP

parameters to be automatically

configured by a BootP or DHCP server

when the printer is turned on.

^{If you specify}BOOTP=NOand

DHCP=NO, you can manually set the

following TCP/IP parameters from the

LCD control panel:

Each byte of the IP address (IP)

Subnet Mask (SM)

Syslog Server (LG)

Default Gateway (GW)

Idle Timeout period (default is 270

seconds; 0 disables the timeout)

When setting IP numbers, press VALUE

to increase the number by 1. Press

SELECT to make your selection.

5-8

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Message

Value

Description

Selects whether you want to manually

configure the HP Jetdirect 10/100Base-

TX print server’s network link speed and

communication mode. The HP Jetdirect

settings must match the network. The

^{default setting is}NO, which bypasses

the link configuration menu items.

^{If you specify}CFG LINK=YES, you can

select one of the following link

configuration menu items:

CFG LINK

YES

! AUTO(default): The print server

automatically configures itself to

match the link speed and

communication mode of the

network.

! 10T HALF: 10 Mbps, half-duplex

operation

! 10T FULL: 10 Mbps, full-duplex

operation

! 100T HALF: 100 Mbps, half-duplex

operation

! 100T FULL: 100 Mbps, full-duplex

operation

Resetting the HP Jetdirect print server

Resetting the HP Jetdirect print server restores print server to the

factory default values.

Note

All previously stored EIO settings will be lost.

To reset the HP Jetdirect print server

Turn off the printer.

While holding down both ITEM and RESUME on the LCD control

panel, turn on the printer.

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5-9

I/O Menu

The I/O Menu allows you to make changes to printer interface settings.

Message

Value

Description

5 ^-300 Set the length of time (in seconds) that the

printer waits for remaining data for a print job.

After this time, the printer cancels the print job.

Default = 15.

I/O TIMEOUT

Maintenance Menu

Use the items in this menu to perform basic maintenance tasks for the

printer. Performing these maintenance tasks can improve print quality

and the health of the affected printer parts.

For more information about the maintenance tasks accomplished by

using these menu items, see “Maintaining the printheads.”

Message

Description

Initiates the printhead cleaning process.

CLEAN PRINTHEADS

ALIGN PRINTHEADS

Initiates the printhead alignment process.

Displays the health of the printhead on the LCD

control panel.

SHOW PRINTHEAD

HEALTH

5-10

ENWW

Reset Menu

Use the restore option on this menu with caution. You can lose printer

configuration settings when you select these items. Only reset the

printer under the following circumstances:

You want to restore the printer’s default settings.

Communication between the printer and computer has been

interrupted.

Note

This option does not reset an HP Jetdirect print server (if it is installed in

the printer) to its default settings. To reset the HP Jetdirect print server,

see “EIO Menu.”

Message

Description

Restores all values (except those for an

HP Jetdirect print server) to the printer's

predetermined factory values.

RESTORE FACTORY

SETTINGS

Common printer messages

The table in this section explains messages that can appear on the LCD

control panel.

To resolve an error message, follow the instructions displayed on the

LCD control panel. If following these instructions does not resolve the

error message, turn off the printer, and then turn on the printer again. If

the message persists after performing all of the recommended actions,

contact an HP-authorized service or support provider.

Note

This table does not describe all messages that can appear on the LCD

control panel. It explains only the most common messages.

Message

Explanation

Recommended action

The cartridge is out of ink and Remove the ink cartridge.

[COLOR] INK CARTRIDGE

EMPTY

the printer will not print until

the cartridge is replaced.

Reinstall the cartridge and try

to print. If the error persists,

replace the empty cartridge.

ENWW

5-11

Message

Explanation

Recommended action

The printer cannot detect the Open the ink cartridge door

[COLOR] INK CARTRIDGE

MISSING

ink cartridge because it is

and see whether the cartridge

missing, improperly installed, is missing, improperly

or defective.

installed, or the wrong

cartridge. If none of these

situations exists, replace the

cartridge.

The printer cannot detect the Open the printhead door and

ink printhead because it is see whether the cartridge is

missing, improperly installed, missing, improperly installed,

[COLOR] PRINTHEAD

MISSING

or defective.

or the wrong printhead. If none

of these situations exists,

replace the printhead.If the

error persists, call HP.

The printer is aligning the

printheads.

Follow the instructions in the

printer message.

AUTO-ALIGNMENT IN

PROGRESS

The printer detects a faulty ink Follow the instructions in the

BAD INK CARTRIDGE OR

PRINTHEAD

cartridge or printhead.

printer message.

The printer is canceling the

current print job.

No action required

CANCELLING JOB

The paper loaded in the tray is Open the tray and make sure

CHECK PAPER ALIGNED

CORRECTLY IN TRAY

incorrectly loaded or is

skewed.

the paper is stacked correctly.

The printer will not print until

Follow the instructions in the

CLOSE ALL COVERS

all access covers are properly printer message.

closed.

The printer is out of memory

and cannot print the current

job.

Cancel the current print job,

INSUFFICIENT MEMORY

and add additional memory, or

reduce the complexity of the

document you are trying to

print.

Printer requires media of a

specific type and size to be

loaded in specified paper tray.

Follow the instructions in the

printer message.

LOAD MEDIA: [TRAY]

[MEDIA SIZE] [MEDIA

TYPE]

An HP Auto-Duplex Unit or the Install the HP Auto-Duplex

rear manual feed is not Unit or the rear manual feed in

installed in the printer. Printing the back of the printer. If one

NO AUTO-DUPLEX/REAR

MANUAL FEED

cannot continue until one of

these units is installed in the

back of the printer.

of these units is installed,

make sure it is properly

inserted.

5-12

ENWW

Message

Explanation

Recommended action

An EIO card, such as an

Install an EIO card in the

NO EIO CARDS PRESENT

HP Jetdirect print server, is not printer. For ordering

installed in the printer. information, see “Networking

accessories.”

The tray settings or the media Load the correct media in the

NOT FOUND [TRAY]

[MEDIASIZE]

loaded in the automatically

selected paper tray do not

designated paper tray and

press RESUME to print the

[MEDIATYPE]. PRESS

RESUME TO CONTINUE

match the requirements for the entire print job, or press

current job.

CANCEL to delete the print job

from the print queue.

Media is jammed in the printer. Clear the jammed media. For

more information about

PAPER JAM: [JAM

MESSAGE]

clearing media jams, see

“Solving media feed

problems.”

The printer cannot detect the Reinstall the personality card

personality card because it is or replace it. If the error

missing, improperly installed, message persists, call HP.

or defective.

PERSONALITY CARD NOT

FOUND

Printer is letting the current

page dry.

Allow the page to dry. If you

press RESUME to continue,

the ink might smear on the

page or the page might stick to

other pages.

PRINTED PAGE IS

DRYING. DO NOT

REMOVE. PRESS RESUME

TO CONTINUE

The printer detects a faulty ink Reinstall the faulty ink

cartridge. cartridge and try to print. If the

REPLACE [COLOR] INK

CARTRIDGE

error persists, replace the

cartridge.

The printer detects a faulty ink Reinstall the faulty ink

REPLACE [COLOR]

PRINTHEAD

printhead.

printhead and try to print.

Make sure the protective tape

has been removed. If the error

persists, remove the printhead

and use a dry, lint-free, soft

cloth to gently clean any ink off

the contact pads. Reinstall the

printhead and try to print. If the

error persists, replace the

printhead.

ENWW

5-13

Message

Explanation

Recommended action

The size of media loaded in

tray 1 has not been set.

Use the buttons on the LCD

control panel to select the

media size or the media type

from the list of available

options. For information about

configuring these settings, see

“Load paper and configure

media types and sizes.”

TRAY 1: SIZE NOT SET

Both the size and type of

media loaded in tray 1 have

not been set.

TRAY 1: SIZE/TYPE NOT

SET

The type of media loaded in

tray 1 has not been set.

TRAY 1: TYPE NOT SET

TRAY 2: SIZE NOT SET

The size of media loaded in

tray 2 has not been set.

Both the size and type of

media loaded in tray 2 have

not been set.

TRAY 2: SIZE/TYPE NOT

SET

The type of media loaded in

tray 2 has not been set.

TRAY 2: TYPE NOT SET

5-14

ENWW

Using remote

diagnostics tools

Using the HP Business Inkjet 2600 Series Toolbox

The HP Business Inkjet 2600 Series Toolbox provides status and

maintenance information about your printer. In addition, the Toolbox

gives you step-by-step guidance for basic printing tasks and provides

help solving problems. The Toolbox is available for Windows only.

The Toolbox has two tabs: the Printer Status tab and the Information

tab.

Note

The Printer Status tab is only available if the printer is connected to a

network.

Printer Status tab

The Printer Status tab displays the printer and ink cartridge status.

Your computer must establish bidirectional communication in order to

display the status. The drop-down list displays the currently selected

printer. The status window display area displays the printer’s status.

The Ink Cartridge Information window displays part number and

status information about the installed cartridges, including the amount

of ink available in the cartridges.

The Preferences button lets you select Toolbox message preferences

and disable bidirectional communication.

Preferences

Use the Preferences dialog box to select which Toolbox messages

appear. You can specify whether you want to be notified by an audio

alert when an error occurs and the types of error messages you want to

see (such as those messages about media and hardware).

Also, use the Preferences dialog box to enable or disable bidirectional

communication. If you disable bidirectional communication, the Toolbox

will not display error messages.

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6-1

Information tab

Use the Information tab to register the printer and display printer

hardware information. It also gives you access to information about

using the printer, troubleshooting, and contacting HP.

To display hardware information, click Printer Hardware.

To register your printer, click Register Your Printer and follow the

instructions on the screen.

To get step-by-step help for completing printer tasks, click

How Do I?

To get step-by-step help with printer problems, click

Troubleshooting.

To find out how to contact HP and get information about your

printer, click Contact HP.

To display the printer’s embedded Web server, click Launch.

Using the embedded Web server

This printer comes equipped with an embedded Web server. Using a

standard Web browser, this remote management tool allows you to do

the following:

View printer and ink supplies status

View the usage and event log

Send alerts notifications

Configure printer, events, and security information

Perform printer diagnostics

6-2

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Gaining access to the embedded Web server

Note

To use the embedded Web server, you must have a Web browser, and

the printer must be connected to an IP-based network and Web browser.

(IPX/SPX networks are not supported.) You cannot use the embedded

Web server when the printer is connected directly to a computer.

You can gain access to the embedded Web server:

From the Toolbox (Windows only)

Launch the embedded Web server from the Information tab in the

Toolbox. The default Web browser for the computer opens and

displays the embedded Web server information.

From a Web browser

Type the IP address assigned to the printer into the Web browser to

gain access to the embedded Web server. For example, if the

printer’s IP address were 123.123.123.123, you would type

http://123.123.123.123 into your Web browser.

If you do not know the IP address for the printer, it is listed on the

printer configuration page. For more information about the

configuration page, see “Printing a Configuration Page.”

Embedded Web server pages

The embedded Web server has three tabs that contain detailed

information about the printer. It also provides links to other e-services.

Information

Settings

Networking

The current printer status appears in the top-right corner of the Web

browser screen.

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6-3

Information

The Information pages of the embedded Web server provide a

summary of the configuration and status of the printer and its supplies.

Status

Printer

This page displays information about the printer, such as the model

and serial number for the printer, the version number of the

personality card, and the memory installed. Ink supplies levels are

also shown.

Ink Supplies

This page shows the current ink cartridge levels and printhead

health status for the printer.

Usage

This page shows how much of each media type and size has been

used by the printer, as well as how much media has been printed

from each tray.

Event Log

This page shows the 10 most recent items in the printer event log.

The most recent item appears at the top of the list.

Settings

The device pages of the embedded Web server allow you to configure

the printer from your computer. These pages can be password

protected. Always consult with your network administrator before

changing the printer’s configuration.

Alerts

Notification

This page allows you to add the e-mail addresses of the people

who will receive electronic notification of printer events (ink supplies

and media path events). You are provided with three e-mail lists,

which you can rename as needed. You can also add up to two

e-mail addresses to each list. In addition, this page lets you

configure the outgoing e-mail server settings that the embedded

Web server uses when sending e-mail notification of printer events.

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AutoSend

This page allows you to send printer usage information to HP

automatically. HP uses this information on the hp instant support

page to help you understand your printing patterns. With this

information, you can estimate the amount of ink and paper you use

each month, thus allowing you to manage your printing supplies

more effectively. If AutoSend is enabled, the embedded Web server

sends this usage information to HP.

Note

Before you use AutoSend, you must configure the outgoing e-mail server

settings on the Notification page.

HP will treat this information in the manner set out in the Hewlett-Packard

Online Privacy Statement

(http://www.hp.com/country/us/eng/privacy.htm).

Configuration

Asset Tracking

This page lets you name the device for network management

needs and assign an asset number.

Media Handling

This page lets you configure the printer’s media-handling settings:

• Enabling the “Pick From Other Tray If Empty” setting

• Enabling the transparency sensor

• Selecting the paper type and paper size in each tray

For more information about these settings, see “Configuring paper

trays.”

Security

This page configures the password information for the embedded

Web server. Password information should only be configured by the

network administrator.

Maintenance

Diagnostic

This page allows you to perform printer troubleshooting and

maintenance tasks, such as testing paper paths in the printer,

aligning printheads, and cleaning printheads.

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6-5

Networking

The network pages of the embedded Web server allow the network

administrator to configure the HP Jetdirect card for the printer. Refer to

the online help and to the HP Jetdirect Print Server Administrator’s

Guide for more information. This guide is located on the Starter CD.

E-services

The following e-services are available from each embedded Web

server page.

Note

You must have an Internet connection to use these e-services.

hp instant support

This page provides information that can help diagnose and solve

printer problems. It also includes myPrintMileage, which helps you

understand your printing patterns.

Order Supplies

This page shows the remaining life of the different ink supplies and

the links to the HP website for ordering supplies.

6-6

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Selecting and using

print media

Media and paper-handling specifications

Supported media types

The following table lists the types of media that are compatible with the

printer and shows which media can be used with the printer’s paper

trays and accessories.

CAUTION

Some media, such as transparencies and photo paper, can only be used

with tray 1 or the manual feed units. Using this media in tray 2 or the

auto-duplex unit can cause jams and might damage the printer and auto-

duplex unit.

For information about ordering HP media, see “Ordering supplies and

accessories.”

Media

Tray 1

Tray 2

Front

manual manual duplex

feed feed unit

Rear

Auto-

Everyday paper

HP Office Paper

HP Office Recycled Paper

HP Multipurpose Paper

HP Printing Paper

Business communication paper

HP Bright White Inkjet

Paper

HP Premium Inkjet Paper

HP Professional Brochure

and Flyer Paper*

HP Premium Inkjet

Heavyweight Paper*

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7-1

Media

Tray 1

Tray 2

Front

manual manual duplex

feed feed unit

Rear

Auto-

Presentation paper

HP Premium Inkjet

Transparency Film

HP Premium Plus Inkjet

Transparency Film

Photo paper

HP Premium Plus Photo

Paper

HP Premium Photo Paper

HP Photo Paper

HP Colorfast Photo Paper

HP Photo Quality Paper

Design paper

HP Design Glossy Paper

HP Design Heavyweight

Paper

* These media are supported in tray 2.

Supported media sizes

The following table lists the sizes of media that are compatible with the

printer and shows which sizes can be used with the printer’s paper trays

and accessories.

CAUTION

Some media, such as envelopes and cards, can only be used with tray

1 or the rear manual feed. Using this media in tray 2, the front manual

feed, or the auto-duplex unit can cause jams and might damage the

printer and auto-duplex unit.

7-2

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Standard media sizes

Media

Tray 1 Tray 2 Front Rear

manual manual duplex

feed feed unit

Auto-

Standard paper sizes

U.S. Letter

(216 by 279 mm; 8.5 by 11 in)

U.S. Legal

(216 by 356 mm; 8.5 by 14 in)

U.S. Executive

(184 by 267 mm; 7.25 by 10.5 in)

(210 by 297 mm; 8.3 by 11.7 in)

JIS B4

(257 by 364 mm; 10.12 by 14.33 in)

JIS B5

(182 by 257 mm; 7.17 by 10.12 in)

Smaller paper sizes

Statement

(140 by 216 mm; 5.5 by 8.5 in)

(148 x 210 mm; 5.8 by 8.3 in)

Larger paper sizes

11 x 17 (279 by 432 mm)

(297 by 420 mm; 11.7 by 16.5 in)

Super B (13 x 19 inches) (330 by

483 mm)

Envelopes

Envelope #10

(105 by 241 mm; 4.12 by 9.5 in)

Envelope DL

(110 by 220 mm; 4.33 by 8.66 in)

Envelope C4

(229 by 324 mm; 9.02 by 12.76 in)

Envelope C5

(162 by 229 mm; 6.38 by 9.02 in)

Envelope C6

(114 by 162 mm; 4.49 by 6.38 in)

Envelope Monarch

(98 by 191 mm; 3.88 by 7.5 in)

Envelope A2

(111 by 146 mm; 4.38 by 5.75 in)

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7-3

Media

Cards

Tray 1 Tray 2 Front Rear

manual manual duplex

feed feed unit

Auto-

Index cards

102 by 152 mm; 4 by 6 in

127 by 203 mm; 5 by 8 in

A6 card

(105 by 148 mm; 4.13 by 5.83 in)

Media handling

Tray or Size or type of Weight

Dimensions Capacity

102 by 152 mm Up to 150 sheets (15-mm

bin

paper

Tray 1

Paper

60 to 135 g/m

(16 to 36 lb Bond) (4 by 6 in) to 330 or 0.58-in stack) of plain

by 483 mm (13 paper and HP media

by 19 in)

Transparencies

Envelopes

Not applicable

(N.A.)

Up to 80 sheets

75 to 90 g/m

Up to 15 envelopes (15-

mm or 0.6-in stack)

(20 to 24 lb Bond

envelope)

Cards

110 to 199 g/m

(61 to 110 lb

Index)

Up to 60 cards (15-mm or

0.6-in stack)

Tray 2

Paper (including 60 to 135 g/m

183 by 191 mm Up to 250 (25-mm or

larger-size media) (16 to 36 lb Bond) (7.2 by 7.5 in) to 0.98-in stack) of plain

330 by 483 mm paper and HP media

(13 by 19 in)

Front

manual

feed

Paper

60 to 135 g/m

102 by 221 mm Up to 10 sheets

(16 to 36 lb Bond) (4 by 8.7 in) to

330 by 483 mm

(13 by 19 in)

Transparencies

Paper

N.A.

Up to 3 sheets

Rear

60 to 270 g/m

102 by 152 mm Single sheet

manual

feed

(16 to 72 lb Bond) (4 by 6 in) to 330

by 483 mm (13

by 19 in)

Transparencies

Envelopes

N.A.

75 to 90 g/m

(20 to 24 lb Bond

envelope)

Cards

110 to 199 g/m

(61 to 110 lb

Index)

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Tray or Size or type of Weight

bin paper

Dimensions Capacity

HP auto- Paper

60 to 135 g/m

183 by 257 mm N.A.

duplex

unit

U.S. Letter

(16 to 36 lb Bond) (7.2 by 10.1 in)

to 330 by

483 mm (13 by

19 in)

U.S. Legal

U.S.

Executive

11 x 17

JIS B5

Super B

(13 x 19

inches)

Output

tray

All supported

media

N.A.

Up to 100 sheets plain

paper (text printing)

Selecting and loading print media

Tray 1 is designed to print on all media types and sizes that can be

used with the printer. Tray 2 is designed to hold larger-size media.

CAUTION

Loading certain types of special media (such as envelopes or cards) in

tray 2 can cause jams and might damage the printer.

For a list of media you can use with these trays, see “Media and paper-

handling specifications.”

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7-5

Tips for loading paper

The default tray size is 215.9 by 355.6 mm (8.5 by 14 inches).

Extend the paper trays to print on larger media, including 11 x 17,

Super B (13 x 19 inches), A3, and B5 media sizes.

Insert media vertically (portrait orientation). If you want to print

horizontally (landscape orientation), make the selection through

your software.

When using the front manual feed, always load paper print-side

down with the right edge of the paper aligned against the right edge

of the tray. When using the rear manual feed, load paper print-side

up with the left edge of the paper against the left edge of the

manual feed.

To prevent jams, load only one type of media at a time into a paper

tray. Also, when adding media, always remove the existing media

and realign it with the new media before loading. For more

information about avoiding media jams, see “Tips for avoiding

jams.”

Always use media that conforms to the printer specifications. For

more information about types of media that can be used with the

printer, see “Media and paper-handling specifications.”

Do not use paper that is heavily textured or does not accept ink

well, which can cause poorly filled graphics or text.

The document margins must match (or exceed) these minimum

margin settings in portrait orientation:

Media size

Left and right Top

Bottom

U.S. Letter, U.S. Legal, 6 mm (0.25 in) 3 mm (0.12 in) 13 mm (0.5 in)

U.S. Executive media

11 x 17, statement, A3, 5 mm (0.2 in)

Super B (13 x 19

3 mm (0.12 in) 13 mm (0.5 in)

inches), JIS B4, custom

sizes

4 mm (0.134 in) 3 mm (0.12 in) 13 mm (0.5 in)

3.3 mm (0.13 in) 3 mm (0.12 in) 13 mm (0.5 in)

A5, JIS B5, cards,

envelopes

7-6

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Configuring paper trays

When you print a document, you can allow the printer to select the tray

for the print job, or you can select a specific tray in the printer driver for

the print job. These settings are available in the Source drop-down

menu (Windows) and the All pages from pop-up menu (Mac OS) in the

printer driver.

If you do not select a tray in the printer driver, the printer automatically

selects a tray from which to draw paper based on the paper sizes and

paper types configured in the LCD control panel. If both the paper type

and paper size settings have not been configured completely, the

printer by default draws A4/letter-size or smaller media from tray 1 and

larger-size media from tray 2.

For information about configuring paper sizes and paper types for trays,

see “Load paper and configure media types and sizes.”

Using the paper trays to meet your printing needs

The following table lists possible ways you can use the trays to meet

your printing needs.

Note

When you load a new type or size of media in a tray, be sure to change

the paper type and paper size settings in the printer.

Settings in the printer driver and software application override LCD

control panel settings.

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7-7

If you want...

Complete the following steps:

For more information

To load both trays with the

same paper.

Load paper in tray 1 and tray 2.

Loading paper trays

and configuring the

paper size and paper

type for trays: See

“Load paper and

Turn on the “Pick From Other Tray

If Empty” setting in the LCD

control panel.

Configure the paper size and

paper type settings for both trays

in the LCD control panel. Make

sure these settings are identical.

configure media

types and sizes.”

Tray 1 Tray 2

Using the “Pick From

Other Tray If Empty”

setting: See

“Protecting special

media from

To load standard-size

paper in tray 1 and larger-

size paper in tray 2.

Load paper in tray 1 and tray 2.

Turn off the “Pick From Other Tray

If Empty” setting in the LCD

control panel.

accidental use.”

Configure the paper size and

paper type settings for both trays

in the LCD control panel.

Tray1 Tray 2

To load special media

(such as transparencies or

letterhead) in tray 1 and

plain paper in tray 2.

Load special media in tray 1, and

then load plain paper in tray 2.

Turn off the “Pick From Other Tray

If Empty” setting in the LCD

control panel.

Configure the paper size and

paper type settings for both trays

in the LCD control panel.

Tray 1 Tray 2

To load plain paper in tray 1 1 Load plain paper in tray 1, and

and special media (such as

brochure paper or

letterhead) in tray 2.

then load special media in tray 2.

Turn off the “Pick From Other Tray

If Empty” setting in the LCD

control panel.

Configure the paper size and

paper type settings for both trays

in the LCD control panel.

Tray 1 Tray 2

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Protecting special media from accidental use

Use the “Pick From Other Tray If Empty” setting to protect special

media such as letterhead or preprinted paper from accidental use.

If the “Pick From Other Tray If Empty” setting is turned off and the

printer runs out of paper while printing a document, the printer does

not use paper from the other tray to complete the print job.

The “Pick From Other Tray If Empty” setting is turned off by default.

To protect special media from accidental use

Press MENU on the LCD control panel repeatedly until PAPER

HANDLING MENUappears.

Press ITEM repeatedly until PICK FROM OTHER TRAY IF EMPTY =

appears.

Press VALUE until the setting you want to use (YESor NO) appears.

Press SELECT to make your selection.

Changing the transparency sensor setting

The transparency sensor enables the printer to automatically switch to

a transparency printing mode if the current sheet loaded in tray 1 is

detected to be a transparency. By default, this setting is turned on.

To change the transparency sensor setting

Press MENU repeatedly until PAPER HANDLING MENUappears.

Press ITEM repeatedly until TRANSPARENCY SENSOR = appears.

Press VALUE until the tray you want to set as the default appears.

Press SELECT to make your selection.

Loading the manual feed units

The front and rear manual feed units can be used to meet different

printing needs:

Use the front manual feed to print up to 10 sheets of paper or 3

transparencies.

Use the rear manual feed for printing single envelopes, cards,

custom-size paper, and heavy paper up to 0.52 mm, or 0.02 inch,

thick. The rear manual feed provides a straight-through paper path

that allows the printer to handle heavy or thick paper.

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To load the front manual feed

Slide the paper width guide on the output tray to its outermost

position.

Insert the media along the right side of the front manual feed, print-

side down. Push the media in until it reaches the maximum depth.

Slide the paper width guide to fit snugly against the media.

In the printer driver, select Manual Feed as the media source, and

then select the type of media.

When prompted, press RESUME on the LCD control panel.

To load the rear manual feed

If an auto-duplex unit is installed in the printer, remove it and

reinstall the rear manual feed:

While pushing the auto-duplex unit release buttons, slide the

auto-duplex unit out of the printer.

b Slide the rear manual feed into the back of the printer.

Insert a single sheet of media vertically (portrait orientation) along

the left side of the rear manual feed. The media should be print-side

up.

Push the media into the printer.

When the printer sensors detect the media, the printer will pull the

media slightly farther into the printer.

In the printer driver, select Manual Feed as the media source, and

then select the type of media.

When prompted, press RESUME on the LCD control panel.

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Using the printer driver

Setting the default printer

The default printer is the one that is used if you choose the Print

command without first specifying which printer you want to use with an

application. The default printer should be the printer that you use most

often.

Note

For information about setting the default printer on a Macintosh

computer, see “Changing printer settings and printing documents.”

To set the default printer

1 Click Start, point to Settings, and then click Printers (Windows

95, Windows 98, Windows Millennium Edition, Windows NT 4.0,

and Windows 2000).

-Or-

Click Start, and then click Printers and Faxes (Windows XP).

2 Right-click the printer icon you want to change, and then select

Set As Default from the pop-up menu.

Changing printer settings

You can change printer settings from the LCD control panel, from the

printer driver, and from an application.

Note

For information about changing printer settings on a Macintosh

computer, see “Changing printer settings and printing documents.”

If you want printing options to be available only in a particular

application, change the settings from this application. After you quit the

application, the printer settings will return to the defaults configured in

the printer driver.

To change printer settings from a software application, from the File

menu, click Print, and then click Setup or Properties.

If you want printing options to be available in all software applications

you use on the computer, change the default settings in the printer

driver.

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To change settings from the printer driver

Click Start, point to Settings, and then click Printers (Windows 95,

Windows 98, Windows Millennium Edition, Windows NT 4.0, and

Windows 2000).

-Or-

Click Start, and then click Printers and Faxes (Windows XP).

Right-click the printer icon, and then choose the option for your

operating system:

• For Windows 95, Windows 98, Windows Millennium Edition, and

Windows XP, click Properties.

• For Windows NT 4.0, click Document Defaults or Properties.

• For Windows 2000, click Printing Preferences or Properties.

Change the desired settings, and then click OK.

Printing using the printer drivers

In most situations, print documents using the printer driver. Though

specific options vary depending on the software application you are

using, you can usually gain access to the printer driver by selecting the

Print command in the software application.

For more information about printer driver features, see the printer driver

online help. For more information about printing from a specific software

application, see the documentation for the software application.

Note

For information about printing from a Macintosh computer, see

“Changing printer settings and printing documents.”

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To print using the PCL 5C printer driver

Click File, and then click Print.

Make sure the printer is selected, and then click Properties or

Setup. (The options might be different for your application.)

Select the media size on which you want to print from the Size is

drop-down menu,

Select the type of media on which you want to print from the

Type is drop-down menu.

Select the location of the media on which you want to print in the

Source is drop-down menu.

• If the paper type and paper size on which you want to print has

been configured in the LCD control panel, select Auto Select.

The printer automatically selects the appropriate tray for the

media. For information about configuring the paper type and

paper size settings in the LCD control panel, see “Load paper

and configure media types and sizes.”

• If you want to print an envelope, card, or other special media

using the manual feeds, select Manual Feed, and then follow

the instructions on the LCD control panel. For information about

loading the manual feeds, see “Loading the manual feed units.”

• If you want to print to a specific tray, select Tray 1 or Tray 2.

On the Paper tab, click a print mode in the Print Quality section.

Change other print settings, if necessary, and then click OK.

Click Print.

To print using the Postscript printer driver

Click File, and then click Print.

Make sure the printer is selected, and then click Properties or

Setup. (The options might be different for your application.)

Select the media size on which you want to print:

• Windows 95, Windows 98, and Windows Millennium Edition:

Select the media size in Paper size list.

• Windows NT 4.0: On the Page Setup tab, select the media size

from the Paper Size drop-down menu.

• Windows 2000 and Windows XP: Click Advanced, and then

select the media size from the Size is drop-down menu in the

Paper/Output options.

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Select the type of media on which you want to print:

• Windows 95, Windows 98, and Windows Millennium Edition:

Click More Options, and then select the media type from the

Paper type drop-down menu.

• Windows NT 4.0: On the Advanced tab, select the media type

from the Media drop-down menu in the Paper/Output options.

• Windows 2000 and Windows XP: On the Paper/Quality tab,

select the media type from the Media drop-down menu.

Select the location of the media on which you want to print in the

Paper Source drop-down menu.

This menu is located on the Paper tab (Windows 95, Windows 98,

and Windows Millennium Edition), the Page Setup tab

(Windows NT 4.0), or the Paper/Quality tab (Windows 2000 and

Windows XP).

• If the paper type and paper size on which you want to print has

been configured in the LCD control panel, select AutoSelect

Tray (Windows 95, Windows 98, and Windows Millennium

Edition) or Automatically Select (Windows NT 4.0, Windows

2000, and Windows XP). The printer automatically selects the

appropriate tray for the media. For information about configuring

the paper type and paper size settings in the LCD control panel,

see “Load paper and configure media types and sizes.”

• If you want to print an envelope, card, or other special media

using the manual feeds, select Manual Feed, and then follow

the instructions on the LCD control panel. For information about

loading the manual feeds, see “Loading the manual feed units.”

• If you want to print to a specific tray, select Tray 1 or Tray 2.

Select a print mode for the print job:

• Windows 95, Windows 98, and Windows Millennium Edition:

On the Device Options tab, select Print Quality in the Printer

features list, and then select the print mode in the Change

setting for drop-down menu.

• Windows NT 4.0: On the Advanced tab, expand Document

Options, and then expand Printer Features. Select the print

mode in the Print Quality drop-down menu.

• Windows 2000 and Windows XP: On the Paper/Quality tab,

click Advanced. Expand Document Options, expand Printer

Features, and then select the print mode in the Print Quality

drop-down menu.

Change other print settings, if necessary, and then click OK.

Click Print.

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Printing on special media

In addition to printing on plain paper, you can use the printer to print on

special media, including:

Envelopes and cards

Transparencies

Custom-sized

Heavy paper (including coated media and photo paper)

Note

For best results, load special media in tray 1, or use the rear manual

feed. After loading the tray, set the media type and size in the LCD control

panel. For more information, see “Load paper and configure media types

and sizes.”

Select the papertype, the print quality, and the paper source in the printer

driver.

For information about supported media types and sizes, see “Selecting

and loading print media.”

Printing on envelopes and cards

Use the rear manual feed when printing a single envelope or card. Use

tray 1 when printing multiple envelopes or cards. With tray 1, you can

load up to 15 envelopes or 60 cards (15 mm, or 0.59 inch, stacked).

Note

If your application supports printing of envelopes or cards, follow the

application's instructions to print the envelope or card.

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To print on envelopes and cards using the rear manual

feed

Note

If you want to print using the rear manual feed and an optional auto-

duplex unit is installed in the printer, remove the duplex unit and reinstall

the rear manual feed.

For more information about configuring settings in the printer driver, see

“Using the printer driver.”

In the printer driver, select Manual Feed as the media source, and

then select the envelope or card size.

Print the document.

When the indicator light on the LCD control panel blinks, insert one

envelope (with the flap facing down) along the left edge of the rear

manual feed. For more information, see “Loading the manual feed

units.”

Press RESUME on the LCD control panel.

After each page prints, the printer prompts you to load another

envelope. Load envelopes, as needed, until the printer finishes

printing.

To print on envelopes and cards using tray 1

Load the envelopes or cards in tray 1. (If you are loading

envelopes, make sure the flap is facing up.) For more information

about loading media, see “Load paper and configure media types

and sizes.”

In the printer driver, select Tray 1 as the media source, and then

select the envelope or card size.

Print the document.

Printing on transparencies

When printing on transparencies, use the following guidelines:

Use tray 1 to print on transparencies. The printer automatically

detects that transparencies are loaded and optimizes the printing

process to allow the transparencies to dry completely. (You can

load up to 80 transparencies in tray 1.)

By default, the printer automatically detects transparencies loaded

in tray 1. For information about turning on and turning off this

setting, see “Changing the transparency sensor setting.”

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Handle transparencies using the edges. Oils from your fingers that

are deposited on the transparency can cause print quality

problems.

Use HP Premium Plus Inkjet Transparency Film, which is

specifically designed to work with your printer, or other

transparencies designed to work with HP Inkjet printers. For

information about ordering transparencies, see “Ordering supplies

and accessories.”

To print on transparencies

Note

For best results, use HP Premium Plus Inkjet Transparency Film.

However, if you are using HP Premium Inkjet Transparency Film instead

and are not attending to the print job, use the Best mode to print. This

moderequiresalongerdryingtime, ensuringthattheinkdriescompletely

before stacking the next page.

For more information about configuring settings in the printer driver, see

“Using the printer driver.”

Load the transparencies into tray 1 with the rough side down and

the adhesive strip pointing forward into the tray. For more

information about loading media, see “Load paper and configure

media types and sizes.”

In the printer driver, select Tray 1 as the media source, and then

select HP Premium Transparency as the media type.

Print the document.

Printing on heavy paper

When printing on heavy paper, such as coated paper and photo paper,

use the following guidelines:

Use the manual feed units when printing a single sheet of heavy

paper. Use tray 1 or tray 2 when printing multiple sheets of paper.

When printing on heavy paper (up to a 0.52 mm, or 0.02 inch,

thickness), use the rear manual feed. It provides a straight-through

paper path that allows the printer to handle heavy or thick paper.

CAUTION

Do not use paper that is heavier than the media specification

recommended for this printer. Doing so can cause misfeeds, jams,

reduced print quality, and excessive mechanical wear. See “Selecting

and loading print media.”

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To print on heavy paper using the front or rear manual

feed

Note

If you want to print using the rear manual feed and an optional auto-

duplex unit is installed in the printer, remove the duplex unit and reinstall

the rear manual feed.

For more information about configuring settings in the printer driver, see

“Using the printer driver.”

In the printer driver, select Manual Feed as the media source,

select the appropriate media type, and then print the document.

When the indicator light on the LCD control panel blinks, insert one

sheet of paper into the front or rear manual feed. For more

information, see “Loading the manual feed units.”

If you are using the front manual feed, move the paper guide until it

is flush against the paper.

Press RESUME on the LCD control panel. If you are printing more

than one page, insert another sheet of paper when prompted by the

printer, and then press RESUME on the LCD control panel.

Note

If you press RESUME when the front manual feed is out of paper and

paper is still loaded in tray 1, the printer will draw paper from tray 1.

If you begin printing from the rear manual feed and you are prompted to

load media, you can switch to the front manual feed by inserting a sheet

of paper into the front manual feed and pressing RESUME.

To print on heavy paper from tray 1 or tray 2

Load the media in tray 1 or tray 2. For more information, see “Load

paper and configure media types and sizes.”

In the printer driver, select Tray 1 or Tray 2 as the media source,

and then select the appropriate media type.

Print the document.

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Printing on custom-sized paper

Use the front manual feed when printing a single sheet of custom-

sized or heavy paper that is 102 by 221 mm (4 by 8.7 inches) to 330

by 483 mm (13 by 19 inches). Use the rear manual feed or tray 1

when printing on paper that is 102 by 152 mm (4 by 6 inches) to

330 by 483 mm (13 by 19 inches). Use tray 2 when printing on

paper that is 183 by 191 mm (7.2 by 7.5 inches) to 330 by 483 mm

(13 by 19 inches). Use tray 1 or tray 2 when printing multiple sheets

of paper.

If your application supports custom-sized paper, set the paper size

in the application before creating and printing the document. If your

application does not support custom-sized paper, set the size in the

printer driver, create the document, and then print it. (You might

need to reformat existing documents to print them correctly on

custom paper sizes.)

To print on custom-sized paper using the front or rear

manual feed

Note

If you want to print using the rear manual feed and an optional auto-

duplex unit is installed in the printer, remove the duplex unit and reinstall

the rear manual feed.

For more information about configuring settings in the printer driver, see

“Using the printer driver.”

In the printer driver, select Manual Feed as the media source,

either select or create a custom size, and then print the document.

When the indicator light on the LCD control panel blinks, insert one

sheet of paper into the front or rear manual feed. For more

information, see “Loading the manual feed units.”

If you are using the front manual feed, move the paper guide until it

is flush against the paper.

Press RESUME on the LCD control panel. If you are printing more

than one page, insert another sheet of paper when prompted by the

printer, and then press RESUME on the LCD control panel.

Note

If you press RESUME when the front manual feed is out of paper and

paper is still loaded in tray 1, the printer will draw paper from tray 1.

If you begin printing from the rear manual feed and you are prompted to

load media, you can switch to the front manual feed by inserting a sheet

of paper into the front manual feed and pressing RESUME.

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To print on custom-sized paper from tray 1 or tray 2

Load the media in tray 1 or tray 2. (For more information, see “Load

paper and configure media types and sizes.”)

In the printer driver, select Tray 1 or Tray 2 as the media source,

and then either select or create a custom size.

Print the document.

Printing on both sides of the page

The printer can automatically print on both sides of paper with an

optional auto-duplex unit.

Note

Make sure the auto-duplex unit has been configured in the printer driver

you are using. For more information, see “Enable the HP Auto-Duplex

Unit in the printer driver (optional).”

Guidelines for printing on both sides of a page

When printing on both sides of the page using the optional auto-duplex

unit, use the following guidelines:

The auto-duplex unit supports the following paper sizes:

U.S. Letter, U.S. Legal, U.S. Executive, A4, JIS B4, JIS B5, 11 x 17,

A3, and Super B (13 x 19 inches). It does not support smaller sizes

or custom sizes.

The minimum top margin should match or exceed 12 mm

(0.5 inch).

Do not print on both sides of transparencies, envelopes, plain

premium inkjet paper, photo paper, brochure paper, or paper lighter

than 60 g/m²(16 lb Bond) or heavier than 105 g/m²(28 lb Bond).

Jams might occur with these types of media.

To print on both sides of paper, make the selection from the

software or printer driver. (For Windows, see the printer driver

online help. For Macintosh, see the Mac Help on your computer.)

If you do not use the printer driver that came with the printer, you

might need to change the Duplex setting from the Configuration

Menu in the LCD control panel to DUPLEX=ON. Also, in the

Configuration Menu, set Binding to long edge or short edge. For

information about using the LCD control panel, see “Using the LCD

control panel.”

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Several kinds of paper require a specific orientation when you print

on both sides of a page, such as letterhead, preprinted paper, and

paper with watermarks and prepunched holes. The auto-duplex unit

prints the second side of paper first. For tray 1 and tray 2, load the

paper with the front side facing down. For the front manual feed,

load the paper with the front side facing up.

If you attempt to print on both sides of paper without an auto-duplex

unit installed, the printer prints the document automatically on one

side of the paper.

When the auto-duplex unit is installed, the rear manual feed is

unavailable.

Layout options

The four orientation options for printing on both sides of a page are

shown below. These options can be selected from the printer driver or

from the LCD control panel by setting BINDINGfrom the Paper

Handling Menu and ORIENTATIONfrom the Printing Menu. For

information about using the LCD control panel, see “Using the LCD

control panel.”

Note

For Macintosh, select portrait orlandscape orientation in the Page Setup

dialog box.

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Long-edge portrait

This is the default printer setting, and

the most common layout used, with

every printed image oriented right side

up. Facing pages are read from top to

bottom on the left page, then from top

to bottom on the right page.

Long-edge landscape*

This layout is often used in accounting,

data processing, and spreadsheet

applications. Every other printed image

is oriented upside-down. Facing pages

are read continuously from top to

bottom.

Short-edge portrait*

This layout is often used with

clipboards. Every other printed image

is oriented upside-down. Facing pages

are read continuously from top to

bottom.

Short-edge landscape

Each printed image is oriented right

side up. Facing pages are read from

top to bottom on the left page, then

from top to bottom on the right page.

Note

When using the PCL 5C printer driver on a computer that runs Windows,

select “Flip Pages Up” for the binding options designated with (*) above.

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Troubleshooting and

maintaining

General troubleshooting tips

If you have problems with the printer or have trouble printing, try the

following troubleshooting tips to help diagnose and solve the problems:

Complete the quick checkup steps.

Print a Configuration Page and a Diagnostic Page. These pages

can help diagnose printer problems.

Check the printer’s embedded Web server (if the printer is

connected to a network). For more information, see “Using the

embedded Web server.”

Quick checkup

The following steps can help you identify and solve printer problems.

Step 1: Check the power

Make sure the power cord is connected firmly to the printer and to a

working outlet and that the printer is turned on.

Step 2: Check the print media

Make sure media is loaded correctly in the tray and that the media is not

jammed in the printer.

For information about loading media, see “Selecting and loading print

media.” For information about clearing and preventing jams, see

“Solving media feed problems.”

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Step 3: Check the LCD control panel

The printer displays two general types of error messages:

Error message Example

type

Solution

Error messages

showing common

printer errors

See “Common printer

messages.”

BAD INK CARTRIDGE

OR PRINTHEAD

Messages showing

error codes

The printer might have a

hardware problem. Turn off the

printer, wait for a few seconds,

and then turn it on again. In

most situations, this action

solves the problem.

EVENT: XXXX

If the message persists, your

printer might need service.

Write down the error code and

contact HP.

Step 4: Check the indicator light

If the indicator light on the LCD control panel is flashing and the printer

does not print, lift up the printhead cover and make sure the carriage

lock properly secures the hook on the printhead access latch.

For more information the indicator light, see “Understanding LCD

control panel parts.”

Step 5: Check the ink cartridges and printheads

Make sure all four ink cartridges and printheads are properly installed

and that the protective tape covering the ink nozzles has been

removed. Make sure the ink cartridges are not empty.

For information about maintaining ink cartridges and printheads, see

“Replacing ink cartridges and printheads” and “Maintaining the

printheads.”

Step 6: Check the printer setup

Make sure the printer is selected as the current or default printer. If your

computer is running Windows, make sure that Pause Printing is not

selected.

For more information about checking printer settings, see the

documentation for your computer.

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Step 7: Check the print settings

Make sure the print settings (such as paper type, paper size, margins,

and color) in the printer driver are correct. Also, check the settings in

the Page Setup dialog box (typically available by selecting Page Setup

from the File menu in an application).

Step 8: Check the USB or parallel port on your

computer

Make sure your printer is connected directly to the USB or parallel port.

Do not share the port with other devices, such as a Zip drive.

For information about connecting the printer to the USB or parallel port

on your computer, see “Install the printer software and connect the

interface cable.”

Step 9: Check the network setup

Make sure that your printer is properly set up in the network

environment.

Note

If the printer is connected to a network, you can use the embedded Web

server in the printer to check the network setup. For more information

about using the embedded Web server, see “Using the embedded Web

server.”

For more information about setting up and using the printer in a network

environment, see “Installing optional accessories.”

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Printing a Configuration Page

Item Description

Printer Information: Shows general printer information,

such as firmware version number, model name, and

memory installed.

Printheads Information: Shows printhead health

information for each printhead.

Ink Cartridges Information: Shows the amount of ink left

in each ink cartridge.

To print a Configuration Page

Press MENU on the LCD control panel until INFORMATION MENU

appears.

Press ITEM until PRINT CONFIGURATIONappears.

Press SELECT to print the configuration page.

Note

If an HP Jetdirect print server is installed, two pages print.

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Printing a Diagnostic Page

Note

The information on the diagnostic page is useful to the HP Customer

Care Center in helping you to troubleshoot any printer problem.

Item Description

Printheads Information: Shows printhead information,

such as the model name, out-of-warranty date, and the

amount of ink consumed for each printhead.

Ink Cartridges Information: Shows ink cartridge

information, such as the model name, expiration date,

and the amount of ink consumed for each ink cartridge.

Nozzle patterns: Indicate whether the printheads have

faulty nozzles.

To print a Diagnostic Page

Press MENU on the LCD control panel until INFORMATION MENU

appears.

Press ITEM until PRINT DIAGNOSTIC PAGEappears.

Press SELECT to print the diagnostic page.

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Solving advanced printer problems

The following information provides solutions to advanced problems you

might encounter with the printer. To use this information, locate the

problem you are encountering, and then follow the instructions for

solving the problem.

Problems with the printer

Note

If the printer is used on a network, see the electronic HP Jetdirect Print

Server Administrator’s Guide on the Starter CD.

The printer is not responding

Check the printer LCD control panel for error messages

For a list of messages showing common printer errors, see

“Common printer messages.”

Check the printer setup

Check to make sure the ink cartridges, printheads, and print media

are loaded correctly. Also make sure that the printer cable is firmly

connected from the printer to your computer and that the power

cable is connected from your printer to the wall outlet.

Ensure that the correct port (LPTx) is selected and that the printer

is connected directly to your computer. If your printer is connected

to a switch box, complete one of the following, and then try printing

again:

• Make sure that you have selected the correct switch.

• Connect the printer directly to the computer without the switch

box.

Check that only one cable is connected

Do not connect more than one interface cable (network cable,

parallel cable, or USB cable) to the printer at the same time. If two

or more cables are connected, turn off the printer and disconnect

the cable you are not using.

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Check the power

If the printer is turned on:

Check to make sure your printer is selected as the current or

default printer. For information about setting the default printer in

Windows, see “Setting the default printer.” For information about

setting the default printer in the Mac OS, see “Changing printer

settings and printing documents.”

If the printer is not turned on:

Press and hold the POWER button on the printer for a few seconds.

After a brief printer startup, you should see a steady green light

above the button.

Note

If you tried to print when the printer was turned off, an alert message

should have appeared on your computer. If the printer was off and you

did not see a message when you tried to print, the printer setup might

be incorrect. Uninstall the printer software by running the uninstaller

program in the printer’s program group or the Add/Remove Programs

utility (Windows) or by selecting the uninstall option in the Installer

(Mac OS). Then reinstall the software that came with your printer.

The printer light blinks amber

An event that requires user intervention or an error has occurred. For

example, a printer cover might not be closed properly, or the carriage

might be jammed.

Check the LCD control panel

If the message shows a common printer error, see “Common

printer messages.” Follow the recommended actions to resolve the

error.

Restart the printer

The printer might have a hardware problem. Turn off the printer,

wait for a few seconds, and then turn it on again. In most situations,

this action solves the problem. If the message persists, your printer

might need service. Write down the error code and contact HP.

The printer light turns off while the printer is turned on

A nonrecoverable error has occurred, such as a hardware

problem.

Turn off the printer, wait for a few seconds, and then turn it on again.

In most situations, this action solves the problem. If the message

persists, your printer might need service. Write down the error code

and contact HP.

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The printer shuts down unexpectedly

Check the power

Make sure the power cord is connected firmly to the printer and to

a working outlet, and that the printer is turned on. The indicator light

on the LCD control panel should be green. Try turning the printer

off, and then on again.

Nothing is printed

Be patient

Complex documents that contain many fonts, graphics, and color

photos take longer to begin printing. The indicator light on the LCD

control panel blinks green when the printer is processing

information.

Check the power

Make sure the power cord is connected firmly to the printer and to a

working outlet, and that the printer is turned on. The indicator light

on the LCD control panel should be green. Try turning the printer off

and then on again.

Check the print media

Make sure media is loaded correctly in the paper tray and that the

print media is not jammed in the printer. For more information about

loading media, see “Selecting and loading print media.”

Check the ink cartridges and printheads

Make sure the ink cartridges and printheads are properly installed.

Properly close the printhead access latch and printhead cover.

Make sure the protective tapes have been removed from the

printheads.

Try printing a “sample page”

1 Press MENU on the LCD control panel until INFORMATION MENU

appears.

2 Press ITEM until PRINT DEMOappears.

3 Press SELECT to print the demo page.

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Check the printer setup

Make sure the printer is selected as the current or default printer.

For information about setting the default printer in Windows, see

“Setting the default printer.” For information about setting the

default printer in the Mac OS, see “Changing printer settings and

printing documents.”

Also, if your computer is running Windows, make sure that Pause

Printing is not selected.

1 Click Start, point to Settings, and then click Printers (Windows

95, Windows 98, Windows Millennium Edition, Windows NT 4.0,

and Windows 2000).

-Or-

Click Start, and then click Printers and Faxes (Windows XP).

2 Right-click the printer icon you want to change, and then make

sure that Pause Printing is not selected.

Check the network setup

Make sure that your printer is properly set up in the network

environment. For information about setting up and using the printer

on a network, see “Installing optional accessories.” Also, see the

electronic HP Jetdirect Print Server Administrator’s Guide on the

Starter CD.

Printer takes a long time to print a job

Check your system configuration

Make sure your computer meets the designated system

requirements. Although the printer is designed to function with a

computer that meets the minimum system requirements, printer

performance is optimized with a computer that meets the

recommended system requirements.

For information about system requirements, see “Printer

specifications.”

Make sure the computer has sufficient hard-disk space

If you are printing graphics-intensive files, make sure you have

enough hard-disk space.

ENWW

8-9

Make sure the port setting configuration in the computer is set

to ECP (Windows 95 and Windows 98 only)

See the computer’s manual for information on how to change your

port setting, or contact your computer manufacturer.

Make sure the computer has enough resources available

(Windows only)

If less than 80 percent of the computer resources are available,

printing could be significantly slower.

To make more computer resources available, close all unused

applications and resend your print job. If necessary, restart your

system, and then resend your print job.

Printing problems

A blank page is printed

Check the LCD control panel for error messages

For a list of recoverable errors, see “Common printer messages.”

Check the printheads for tape

Make sure you have removed the printhead protective tapes that

cover the ink nozzles.

Check the ink cartridges

If you are printing black text and a blank page prints, your black ink

cartridge might be empty.

Check the printer setup

Make sure your printer is selected as the current or default printer.

For information about setting the default printer in Windows, see

“Setting the default printer.” For information about setting the

default printer in the Mac OS, see “Changing printer settings and

printing documents.”

Check the parallel port on your computer (Windows only)

If you are using a parallel interface connection, make sure the

printer is connected directly to the parallel port. Do not share the

port with other devices, such as a Zip drive.

8-10

ENWW

Placement of the text or graphics is wrong

Make sure the media size or orientation settings are correct

Make sure the media size and page orientation selected in the

software application match the settings in the printer driver.

Make sure the media is loaded correctly

If everything on the page is slanted or skewed, check the following:

• Make sure the paper width and length guides fit snugly against

the left and bottom edges of the paper stack.

• For tray 1, make sure that no more than 150 sheets of paper or

80 transparencies (up to a 15 mm- or 0.58 inch-thick, stacked)

are loaded in the tray. For tray 2, make sure that no more than

250 sheets of paper (up to a 25 mm- or 0.98 inch-thick, stacked)

are loaded in the tray.

For more information about loading paper, see “Selecting and

loading print media.”

Make sure the margin settings are correct

If the text or graphics are cut off at the edges of the page, make

sure the margin settings for the document do not exceed the

printable area of your printer. For more information about printer

margins, see the table of minimum margins in “Tips for loading

paper.”

If the document is formatted for an HP LaserJet printer, set the

printable area correctly (Windows only)

When printing documents formatted for an HP LaserJet printer,

pages in your document might be cropped or truncated, or the

content of one page might overflow to the next. Set the Emulate

LaserJet Margins option in the printer driver.

ENWW

8-11

Text or graphics are cut off at the edges of a page

Make sure the orientation settings are correct

The page orientation selected might not be correct for the

document you are printing. See “Changing printer settings”for

instructions about changing print settings.

Make sure the margin settings are correct

If the text or graphics are cut off at the edges of the page, make

sure the margin settings for the document do not exceed the

printable area of your printer. For more information about printer

margins, see the table of minimum margins in “Tips for loading

paper.”

Make sure the content fits on the page

Content that is cut off might be outside the printable area. Or, the

size of the document you are printing is larger than the paper size in

the main tray.

Check if the layout of the document you are trying to print will fit on

a paper size supported by the printer, and then load the correct

paper size. Make sure to select the correct page orientation.

Alternatively, if your computer is running Windows, select Emulate

LaserJet Margins in the printer driver to scale the document to fit

the paper size currently selected. Sometimes software applications

also allow you to select this print mode.

Make sure the paper is loaded correctly

Make sure the paper width and length guides fit snugly against the

left and bottom edges of the paper stack. Also, make sure that the

correct paper orientation is selected.

See “Selecting and loading print media” for instructions about

loading paper.

See “Changing printer settings” for instructions about changing

print settings.

The software application cannot interpret print settings

properly

Check the Release Notes for known software conflicts. Otherwise,

check your software application manual, or call the software

manufacturer for more specific help for this problem.

8-12

ENWW

The wrong fonts are printed

Make sure that fonts are used correctly in the document

Make sure you correctly apply the font you want to use. For

example, in a graphics application, place the words in the desired

size; do not enlarge by dragging and sizing.

Make sure the font is available in your computer

The fonts used in the document might not match the fonts currently

available in your computer or the type of font used is not designed

to be printed. (A font is a collection of typefaces or styles used to

give your text a particular look.) Make sure the font is available in

your software application's font selection box, and make sure it is a

TrueType™ font.

TrueType is a technology that can create fonts of any sizes from a

basic font outline. TrueType fonts are scalable. They can be scaled

at any time for use on the computer screen or the printer. This is the

standard font-scaling technology in Windows.

The wrong printer driver is selected

Check to make sure your printer is selected as the current or

default printer. For information about setting the default printer in

Windows, see “Setting the default printer.” For information about

setting the default printer in the Mac OS, see “Changing printer

settings and printing documents.”

The software application is conflicting with the printer

The problem is likely a conflict related to the software application

you are using. Contact the manufacturer of your software for help.

See the release notes for a list of known conflicts with popular

software applications.

ISE fonts are enabled in the LCD control panel

If ISE fonts are not required to print your documents, disable these

fonts by setting ISE FONTSto NOon the Printing Menu in the LCD

control panel. For more information about changing LCD control

panel menu settings, see “Changing LCD control panel menu

settings.”

ENWW

8-13

Text is jagged at the edges

Make sure the correct type of font has been chosen

Some software applications offer custom fonts that have jagged

edges when enlarged or printed. By using TrueType fonts, you can

ensure that the printer is able to print smooth fonts. When selecting

a font, look for the TrueType icon.

A bitmap image of text is being printed

A bitmap image of text might have jagged edges when skewed,

enlarged, or printed. By using TrueType fonts, you can ensure that

the printer is able to print smooth-looking fonts. When selecting a

font, look for the TrueType icon.

An incorrect paper type is being used

Your printer is designed to work well with most office paper types or

quality 25 percent cotton bond paper. Because it uses ink to

produce an image, paper that accepts ink well produces the best

results. Paper that is heavily textured or does not accept ink well

can cause graphics and text to print poorly.

It is best to test a variety of paper types before buying large

quantities. Find a paper type that works well and is easy to

purchase. HP Inkjet media are designed for the best quality results.

To determine if the paper type is the cause of the problem, try

printing the same document on a type of paper that has previously

worked well with your printer.

The software application is conflicting with the printer

The problem is likely a conflict related to the software package you

are using. Contact the manufacturer of your software for help.

See the release notes for a list of known conflicts with popular

software applications.

8-14

ENWW

The printout is incorrect or part of it is missing

The margin settings might be wrong

Make sure the margin settings for the document do not exceed the

printable area of your printer. For more information about printer

margins, see “Load paper and configure media types and sizes.”

Color print settings might be wrong

The grayscale printing option is probably selected in the printer

driver.

Windows

• PCL 5C: Make sure the Print In Grayscale check box is cleared

on the Color tab.

• Postscript: Make sure that Print Color as Gray is turned off in

the Device Options tab (Windows 95, Windows 98, and

Windows Millennium Edition); Monochrome is not selected on

the Page Setup tab (Windows NT 4.0); or Black & White is not

selected on the Paper/Quality tab (Windows 2000 and

Windows XP).

Mac OS

• Mac OS 8.6 to Mac OS 9.1: Select Color Matching from the

main pop-up menu in the Print dialog box. Make sure the Black

and White or Grayscale option are not selected in the Print

Color pop-up menu.

• Mac OS X: Select HP Image Quality from the main pop-up

menu in the Print dialog box and make sure the Print Color as

Gray option is not selected.

Note

Forinformationaboutconfiguring printersettingsin Windows, see “Using

the printer driver.” For information about setting the default printer in the

Mac OS, see “Changing printer settings and printing documents.”

The wrong printer driver is selected

Check to make sure your printer is selected as the current or

default printer. For information about setting the default printer in

Windows, see “Setting the default printer.” For information about

setting the default printer in the Mac OS, see “Changing printer

settings and printing documents.”

ENWW

8-15

The Symmetrical Margins option makes the left and right

margins equal and top and bottom margins equal

(Windows only)

If the page appears incorrect, make sure this setting is not selected

in the printer driver.

Meaningless characters printed

A cable connection is poor

A common cause for nonsense characters is a poor cable

connection between the printer and computer.

Make sure the cable connection at both ends is good and that the

cable is securely fastened.

The system needs to be restarted

Turn off the printer and computer for a few seconds, turn them both

back on, and then try printing again.

The wrong printer driver is selected

Check to make sure your printer is selected as the current or

default printer. For information about setting the default printer in

Windows, see “Setting the default printer.” For information about

setting the default printer in the Mac OS, see “Changing printer

settings and printing documents.”

The document file is damaged

Occasionally, a document file can become damaged. If you can

print other documents from the same software package, try to print

using a backup copy of your document, if available.

Printout is slanted or skewed

If paper is twisting as it feeds or margins appear crooked, the paper

guides might not be pressed snugly but gently against the paper. Both

the length and width paper guides must be gently pressed against the

paper.

8-16

ENWW

Ink is smearing

The printout did not have time to dry

When printing documents that use a lot of ink, you must allow the

document more time to dry before handling it. This is especially true

for some transparencies.

For best results, use HP Premium Plus Inkjet Transparency Film.

However, if you are using HP Premium Inkjet Transparency Film

instead and are not attending to the print job, use the Best mode to

print. This mode requires a longer drying time, ensuring that the ink

dries completely before stacking the next page.

The paper type is causing the smearing

Some types of paper do not accept ink well, which causes the ink to

dry more slowly and results in smearing.

See “Media and paper-handling specifications” for more information

about paper.

The paper has been exposed to a humid environment

If paper has been exposed to a humid environment, it might be

difficult to achieve the correct drying time, especially when printing

with heavy color saturation. Print on a fresh ream of paper that has

been stored in a cool, dry place.

Too much ink on the page is causing wrinkling

Color documents with rich, blended colors can use excess ink,

which wrinkles the page during printing and causes smearing. Try

using the Normal or Fast print quality setting to reduce ink, or use

HP media designed for printing vivid color documents.

Ink is not filling the text or graphics completely

The ink cartridges have poor contact

Try removing and then reinstalling the ink cartridges, making sure

that they snap firmly into place.

The ink cartridge is out of ink

Your ink cartridge might be out of ink. Replace the empty ink

cartridge. See “Replacing ink cartridges and printheads.”

ENWW

8-17

An incorrect paper type is being used

Some paper types are not suitable for use with your printer. See

“Media and paper-handling specifications.”

The wrong print quality mode is being used

Try to print using Best print quality mode. If this does not help, see

“Telephone support” for information about contacting HP.

Color problems

Printouts are faded or dull-colored

Fast print quality is selected

The Fast mode allows you to print at a faster rate. As such, this

option is good for printing drafts. To achieve better colored printout,

select Normal or Best print quality in the printer driver.

An incorrect paper type print setting is being used

When printing on transparencies or other special paper types,

select the corresponding paper type in HP's Print Settings dialog

box. This dialog box allows you to gain access to printer features

from a software application, such as a word-processing and

graphics application. You use the printer driver to select print

quality, page orientation, paper type, and paper size.

An incorrect paper type is being used

Some paper types are not suitable for use with your printer. See

“Media and paper-handling specifications.”

An ink cartridge is low on ink

Check that all the lines are connected and printed properly. If the

lines are broken, your ink cartridge is probably out of ink. Replace

the ink cartridge with a new one. However, if you have recently

replaced your cartridge, the cartridge is probably bad. See

“Telephone support” for information about contacting HP.

8-18

ENWW

The wrong colors are printing or colors are printing as

black and white

The grayscale printing option is selected in the printer driver

The grayscale printing option is probably selected in the printer

driver.

Windows

• PCL 5C: Make sure the Print In Grayscale check box is cleared

on the Color tab.

• Postscript: Make sure that Print Color as Gray is turned off in

the Device Options tab (Windows 95, Windows 98, and

Windows Millennium Edition); Monochrome is not selected on

the Page Setup tab (Windows NT 4.0); or Black & White is not

selected on the Paper/Quality tab (Windows 2000 and Windows

XP).

Mac OS

• Mac OS 8.6 to Mac OS 9.1: Select Color Matching from the

main pop-up menu in the Print dialog box. Make sure the Black

and White or Grayscale options are not selected in the Print

Color pop-up menu.

• Mac OS X: Select HP Image Quality from the main pop-up

menu in the Print dialog box and make sure the Print Color as

Gray option is not selected.

Note

Forinformationaboutconfiguring printersettingsin Windows, see “Using

the printer driver.” For information about setting the default printer in the

Mac OS, see “Changing printer settings and printing documents.”

The color cartridge is empty

When colors are completely wrong, the printer might have run out

of one or more colors of ink. See “Replacing ink cartridges and

printheads.”

The printheads are clogged or need cleaning

Whenever print quality noticeably decreases, it is a good idea to

clean the printheads. For instructions to clean the printheads from

the printer LCD control panel, see “Maintenance Menu.”

Note

Printhead condition and paper type are important factors in print quality.

For more information, see “Maintaining the printheads.”

ENWW

8-19

Bleeding colors are apparent in printout

The print setting is using too much ink

Some paper type settings (such as transparency) and print quality

settings (such as Best ) require more ink than others. Choose

different print settings in the printer driver. Also, make sure that you

have selected the correct paper type in the printer driver.

An incorrect paper type is being used

Some paper types are not suitable for use with your printer. See

“Media and paper-handling specifications.”

The ink cartridges have been refilled

HP does not guarantee or support refilled ink cartridges. Refilling

processes and the use of incompatible inks might disrupt the

intricate printing system, potentially resulting in reduced print

quality and even printer damage.

See “Supplies” for the reorder number of original HP ink cartridges.

Colors do not line up properly with each other

The printheads need to be aligned

The printheads on your printer are automatically aligned when a

printhead is replaced. However, you might notice print quality

improvement by performing the alignment procedure.

For instructions about aligning the printheads from the printer LCD

control panel, see “Maintenance Menu.”

Graphics in the document are not placed properly

Use the zoom or print preview feature of your software application

to check for gaps in the placement of graphics on the page.

8-20

ENWW

Paper-handling problems

Paper feed problems

Print media is jammed in the printer

Check that there is no jam.

See “Media jams” for instructions about clearing a jam.

Paper is not loaded correctly

Make sure the paper width and length guides fit snugly against the

left and bottom edges of the paper stack. Also, make sure that the

correct paper orientation is selected.

See “Selecting and loading print media” for instructions about

loading paper.

See “Changing printer settings” for instructions about changing

print settings.

An incorrect paper type is being used

Some paper types are not suitable for use with your printer. See

“Media and paper-handling specifications.”

Two or more paper types are loaded

Make sure you only load one type of paper at a time.

Paper tray cannot be inserted

Something in the printer is blocking the tray

Check the slot where the paper tray fits to ensure that nothing is

broken or jammed that would prevent the tray from being inserted.

A tray was removed after a power failure or after a jam

With the tray out, turn the printer off and then on again. Reinsert the

tray.

A tray is not aligned with the printer

Make sure the tray is aligned with printer’s opening.

ENWW

8-21

Paper is not picked up from a tray

The tray size or type settings configured in the LCD control

panel do not match the size or type selected in the printer

driver

Make sure the correct media is loaded in the tray and that the

media size and type are set correctly in the LCD control panel. For

more information about setting media sizes and types, see “Load

paper and configure media types and sizes.”

The paper width guide is pressed too tightly against the paper

stack

Check that the paper width guide is snug, but not tight, against the

paper stack.

Photo paper is curled

If you are using photo paper, make sure it is not curled. Uncurl the

paper by gently bending it in the opposite direction of the curl.

The “Pick From Other Tray If Empty” setting is turned off

If you want the printer to draw paper from the other tray if it runs out

of paper, make sure the “Pick From Other Tray If Empty” setting is

turned on and that the media type and size settings in the LCD

control panel are the same for both trays. If this setting is turned off,

the printer does not use paper from the other tray to complete the

print job.

Paper is not picked up from the manual feed units

The paper width guide in the front manual feed is pressed too

tightly against the paper stack

Check that the paper width guide is snug, but not tight, against the

paper stack.

Too much media is loaded in the manual feed units

The front manual feed is designed to hold up to 10 sheets of paper.

The rear manual feed is designed to hold a single sheet of media.

Paper is wrinkled or bent

Make sure the paper is not wrinkled or bent. Remove media from

the manual feed units after use. Leaving media in the manual feed

units overnight can cause the media to bend.

Paper in tray 1 is interfering with the front manual feed,

causing more than one page to be fed

Remove the media in tray 1.

8-22

ENWW

Paper output problem

The output tray length guide is not extended, causing pages to

fall off the printer

Make sure the output tray length guide is extended.

More than 150 sheets are on the output tray

Remove the paper on the output tray.

Solving media feed problems

Incorrect media type or size

If the media loaded in a tray is not the same as the media selected in

the printer driver or configured in the LCD control panel, the LCD

control panel displays this message:

NOT FOUND [TRAY] [MEDIASIZE] [MEDIATYPE].

PRESS RESUME TO CONTINUE

To resolve a media mismatch, load the correct media in the designated

paper tray and press RESUME to print the entire print job, or press

CANCEL to delete the print job from the print queue.

If you do not press RESUME or CANCEL and the printer has selected the

paper tray automatically, the printer attempts to draw media from the

other paper tray (if the “Pick From Other Tray If Empty” setting is turned

on and both trays have the same type and size settings in the LCD

control panel).

If the other paper tray is loaded with the correct-size media or

media that is larger than the print job, the print job prints correctly.

If the paper tray is loaded with media that is too small, the printer

displays the following message on the LCD control panel:

NOT FOUND [TRAY] [MEDIASIZE] [MEDIATYPE].

PRESS RESUME TO CROP AND CONTINUE

If you press RESUME, the printer crops the print job to fit it on the

available media.

To avoid media mismatches, find out which tray contains the media on

which you want to print, and then select that tray in the printer driver.

ENWW

8-23

Media jams

If media is jammed in the printer, follow these instructions to clear the

jam.

Note

After the jam is cleared, the printer deletes the print job that jammed and

continues with the next print job in the print queue. You will need to

resend the page or pages that were jammed in the printer.

Tips for avoiding jams

Make sure nothing is blocking the paper path.

Do not overload the paper trays. Tray 1 holds up to 150 pages of

print media, and tray 2 holds up to 250 sheets of print media. These

stacks of media should measure no more than 15 mm (0.58 inch) in

thickness for tray 1 and no more than 25 mm (0.98 inch) in

thickness for tray 2.

Load media properly. For more information, see “Selecting and

loading print media.”

Do not use media that is damaged, curled, or wrinkled. Do not use

paper with cutouts or perforations or paper that is heavily textured

or embossed.

Avoid paper that is too thin, has a slick texture, or “stretches” easily.

Such paper does not feed properly through the printer's paper path.

Always use media that conforms with that listed in “Media and

paper-handling specifications.”

To clear jams

Remove all media from the output tray.

Open the top cover to locate the jam. When you lift the top cover,

the carriage should return to its position on the right side of the

printer.

If the carriage does not return to the right side of the printer, turn the

printer off before you remove the jammed media.

CAUTION

Do not stick your hands in the printer when the printer is on and the

carriage is stuck.

8-24

ENWW

Free any wrinkled media and pull the sheet towards you through

the top of the printer.

If the jammed media is not in the interior of the printer, check for

a jam in tray 1. If you cannot locate the jam in tray 1, proceed to

step 6.

Pull out tray 1.

b Remove any jammed media from tray 1.

Slide tray 1 back into the printer.

Pull out tray 2.

Remove any jammed media from tray 2.

b If you cannot locate the jammed media by removing tray 2 from

the printer, turn off the printer and remove the power cord.

Lift the printer off the tray 2 base.

d Remove the jammed media from the bottom of the printer.

Reposition the printer on top of the tray 2 base.

Slide tray 2 into the printer.

If you cannot locate the jammed media in tray 1 or tray 2, and you

have the rear manual feed installed, remove the rear manual feed

and check for jammed media. If you do not have the rear manual

feed installed, proceed to step 8.

To remove the rear manual feed, slide it out of the printer while

pushing the rear manual feed release buttons.

b Grasp any jammed media with both hands and pull it towards

you.

Reinsert the rear manual feed in the printer.

ENWW

8-25

If you cannot locate the jammed media in tray 1 or tray 2, and you

have the auto-duplex unit installed, remove the rear cover from the

auto-duplex unit. To remove the rear cover, push the handles on

the rear cover toward each other, and then pull the rear cover off.

Grasp any jammed media with both hands and pull it towards

you.

b Reposition the rear cover on the auto-duplex unit.

After you clear the jam, close all covers and press RESUME.

After the jam is cleared, the printer deletes the print job that jammed

and continues with the next print job in the print queue. You will need to

resend the page or pages that were jammed in the printer.

8-26

ENWW

Replacing ink cartridges and printheads

Replace the ink cartridges and printheads when the following

messages appear on the LCD control panel:

[COLOR] INK CARTRIDGE EMPTY

REPLACE [COLOR] INK CARTRIDGE

REPLACE [COLOR] PRINTHEAD

For installation information, see the instructions included with the ink

cartridges or printheads.

Maintaining the printheads

Printhead information

The printheads for your printer have microscopic nozzles that can clog

when exposed to the air for more than a few minutes. The printer is

designed to prevent nozzles from drying out when the printer is idle and

when it is turned off using the POWER button on the printer.

A printhead that is not used for long periods of time can also clog,

resulting in a noticeable decrease in print quality. To unclog the

nozzles, clean the printheads.

Cleaning the printheads

Clean the printheads when lines or dots are missing from printed text or

graphics. These defects occur when ink nozzles in the printheads are

exposed to air for prolonged periods of time.

Note

Cleaning the printheads unnecessarily wastes ink and shortens the life

of the printheads.

ENWW

8-27

To clean the printheads

Press MENU on the LCD control panel until MAINTENANCE MENU

appears.

Press ITEM until CLEAN PRINTHEADSappears.

Press SELECT.

Press YESor NOwhen prompted. There are three levels of cleaning.

Note

Because the third cleaning level uses a large amount of ink, do not use

this cleaning level often.

Aligning the printheads

The printheads are automatically aligned upon installation. If your

printouts look like the printheads are misaligned, you can align them

through the LCD control panel.

To align the printheads

Press MENU on the LCD control panel until MAINTENANCE MENU

appears.

Press ITEM until ALIGN PRINTHEADSappears.

Press SELECT.

The printer prints a page with alignment patterns.

8-28

ENWW

Ordering supplies and

accessories

You can order HP supplies and accessories from HP’s website at

http://www.hpshopping.com.

Available accessories

Auto-duplex unit

HP Auto-Duplex Unit

C8219A

Memory modules

HP 64 MB SDRAM PC-100 Module

HP 128 MB SDRAM PC-100 Module

C2387A

C2388A

Parallel cables

HP IEEE-1284 A-B Parallel Cable (2 m; 6.6 ft)

HP IEEE-1284 A-B Parallel Cable (3 m; 9.8 ft)

C2950A

C2951A

USB cable

HP USB A-B (2 m; 6.6 ft)

C6518A

ENWW

9-1

Networking accessories

Note

Visit http://www.hp.com/go/networkprinting for the latest information.

HP Jetdirect 615N (EIO) Internal Print Servers

Fast Ethernet, RJ-45 (10/100Base-TX)

J6057A

HP Jetdirect 610N (EIO) Internal Print Servers

Ethernet/Fast Ethernet, 802.3, RJ-45 (10/100Base-T)

Token Ring/802.5, DB9, RJ-45

J4169A

J4167A

HP Jetdirect 600N (EIO) Internal Print Servers

Ethernet/802.3 RJ-45 (10Base-T)

J3110A

J3111A

Ethernet/802.3 BNC (10Base2), RJ-45 (10Base-T),

Mini-DIN 8 (LocalTalk)

HP Jetdirect 500X External Print Servers

Token Ring/802.5, DB9, RJ-45, 3 parallel ports

J3264A

Fast Ethernet/802.3, BNC (10Base2), RJ-45 (10/100Base-TX), J3265A

3 parallel ports

HP Jetdirect 300X External Print Servers

Fast Ethernet/802.3 RJ-45 (10/100Base-TX), parallel port

HP Jetdirect 175X External Print Servers

Ethernet/802.3 RJ-45 (10/100Base-TX), USB port

HP Jetdirect 170X External Print Servers

Ethernet/802.3 RJ-45 (10Base-T), parallel port

J3263A

J6035A

J3258B

9-2

ENWW

Supplies

Ink cartridges

HP No. 10 Black ink cartridge, 69 ml

HP No. 11 Cyan ink cartridge, 28 ml

HP No. 11 Magenta ink cartridge, 28 ml

HP No. 11 Yellow ink cartridge, 28 ml

C4844A

C4836A

C4837A

C4838A

Printheads

HP No. 11 Black printhead

HP No. 11 Cyan printhead

HP No. 11 Magenta printhead

HP No. 11 Yellow printhead

C4810A

C4811A

C4812A

C4813A

Everyday paper

HP Office Paper

2500 sheets

U.S. Letter (216 by 279 mm; 8.5 by 11 in)

25005

C8511

C3HP

10-ream carton U.S. Letter (216 by 279 mm; 8.5 by 11 in)

(3-hole punched)

10-ream carton U.S. Legal (216 by 356 mm; 8.5 by 14 in)

C8514

C1117

5-ream carton

11 x 17 (279.4 by 431.8 mm)

HP Office Recycled Paper

500 sheets

U.S. Letter (216 by 279 mm; 8.5 by 11 in)

E1120

E113H

500 sheets

U.S. Letter (216 by 279 mm; 8.5 by 11 in)

(3-hole punched)

500 sheets

U.S. Legal (216 by 356 mm; 8.5 by 14 in)

E1420

ENWW

9-3

HP Multipurpose Paper

5-ream carton

250 sheets

500 sheets

U.S. Letter (216 by 279 mm; 8.5 by 11 in)

M115R

25011

U.S. Letter (216 by 279 mm; 8.5 by 11 in)

M1120

M113H

500 sheets

(3-hole punched)

500 sheets

U.S. Legal (216 by 356 mm; 8.5 by 14 in)

11 x 17 (279.4 by 431.8 mm)

M1420

M1720

HP Printing Paper

500 sheets

250 sheets

U.S. Letter (216 by 279 mm; 8.5 by 11 in)

11 x 17 (279.4 by 431.8 mm)

P1122

P1722

Business communication paper

HP Bright White Inkjet Paper

500 sheets

200 sheets

500 sheets

200 sheets

Letter (216 by 279 mm; 8.5 by 11 in)

11 x 17 (279.4 by 431.8 mm)

C1824A

C1857A

C1825A

C1858A

A4 (210 by 297 mm; 8.3 by 11.7 in)

A3 (297 by 420 mm; 11.7 by 16.5 in)

9-4

ENWW

HP Professional Brochure and Flyer Paper

50 sheets, two- U.S. Letter (216 by 279 mm; 8.5 by 11 in)

sided, glossy

C6817A

50 sheets, matte U.S. Letter (216 by 279 mm; 8.5 by 11 in)

C6955A

C7020A

100 sheets, tri- U.S. Letter (216 by 279 mm; 8.5 by 11 in)

fold, two-sided,

glossy

50 sheets, two- 11 x 17 (279.4 by 431.8 mm)

sided, glossy

C6820A

C6818A

C6821A

50 sheets, two- A4 (210 by 297 mm; 8.3 by 11.7 in)

sided, glossy

50 sheets, two- A3 (297 by 420 mm; 11.7 by 16.5 in)

sided, glossy

HP Premium Inkjet Paper

200 sheets, one- U.S. Letter (216 by 279 mm; 8.5 by 11 in)

sided coated

51634Y

C1855A

51634Z

C1856A

100 sheets, one- 11 x 17 (279.4 by 431.8 mm)

sided coated

200 sheets, one- A4 (210 by 297 mm; 8.3 by 11.7 in)

sided coated

100 sheets, one- A3 (297 by 420 mm; 11.7 by 16.5 in)

sided coated

HP Premium Inkjet Heavyweight Paper

100 sheets, two- A4 (210 by 297 mm; 8.3 by 11.7 in)

sided coated

C1853A

ENWW

9-5

Presentation paper

HP Premium Inkjet Transparency Film

20 sheets

50 sheets

20 sheets

50 sheets

U.S. Letter (216 by 279 mm; 8.5 by 11 in)

A4 (210 by 297 mm; 8.3 by 11.7 in)

C3828A

C3834A

C3832A

C3835A

HP Premium Plus Inkjet Transparency Film

20 sheets

50 sheets

20 sheets

50 sheets

U.S. Letter (216 by 279 mm; 8.5 by 11 in)

A4 (210 by 297 mm; 8.3 by 11.7 in)

C7030A

C7028A

C7031A

C7029A

Photo paper

HP Premium Plus Photo Paper

20 sheets,

glossy

102 by 153 mm; 4 by 6 in

C6944A

C6831A

20 sheets,

glossy

U.S. Letter (216 by 279 mm; 8.5 by 11 in)

20 sheets, matte U.S. Letter (216 by 279 mm; 8.5 by 11 in)

C6950A

C6832A

20 sheets,

A4 (210 by 297 mm; 8.3 by 11.7 in)

glossy snapshot

20 sheets, matte A4 (210 by 297 mm; 8.3 by 11.7 in)

C6951A

9-6

ENWW

HP Premium Photo Paper

15 sheets,

glossy

U.S. Letter (216 by 279 mm; 8.5 by 11 in)

C6039A

C6979A

C6058A

C6040A

C6043A

C6059A

50 sheets,

glossy

U.S. Letter (216 by 279 mm; 8.5 by 11 in)

11 x 17 (279.4 by 431.8 mm)

20 sheets,

glossy

15 sheets,

glossy

A4 (European)

(210 by 297 mm; 8.3 by 11.7 in)

15 sheets,

glossy

A4 (Asian)

(210 by 297 mm; 8.3 by 11.7 in)

20 sheets,

glossy

A3 (297 by 420 mm; 11.7 by 16.5 in)

HP Photo Paper

20 sheets, two- U.S. Letter (216 by 279 mm; 8.5 by 11 in)

sided glossy/

matte

C1846A

C6982A

C1847A

C6765A

60 sheets, two- U.S. Letter (216 by 279 mm; 8.5 by 11 in)

sided glossy/

matte

20 sheets, two- A4 (210 by 297 mm; 8.3 by 11.7 in)

sided glossy/

matte

20 sheets,

A4 (210 by 297 mm; 8.3 by 11.7 in)

one-sided glossy

HP Colorfast Photo Paper

20 sheets,

glossy

U.S. Letter (216 by 279 mm; 8.5 by 11 in)

A4 (210 by 297 mm; 8.3 by 11.7 in)

C7013A

C7014A

20 sheets,

glossy

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9-7

HP Photo Quality Paper

100 sheets, two- U.S. Letter (216 by 279 mm; 8.5 by 11 in)

sided, matte

C7007A

C6983A

25 sheets, two- U.S. Letter (216 by 279 mm; 8.5 by 11 in)

sided, semi-

gloss

25 sheets, two- A4 (European)

C6984A

C7006A

sided, semi-

gloss

(210 by 297 mm; 8.3 by 11.7 in)

25 sheets, two- A4 (Asian)

sided, semi-

gloss

(210 by 297 mm; 8.3 by 11.7 in)

Design paper

HP Design Heavyweight Paper

100 sheets, one- Super B (13 x 19 inches) (330 by 483 mm)

sided coated

C6790A

C6791A

HP Design Glossy Paper

50 sheets

Super B (13 x 19 inches) (330 by 483 mm)

9-8

ENWW

Contacting customer

10 _{support and}

specifications

Contacting customer support

If your printer is not operating properly and the troubleshooting

suggestions in this guide do not solve your problem, try using one of the

following support services to obtain assistance.

Note

There are no user-serviceable parts inside the printer.

Finding HP help on the Web

HP provides several resources on the Web to provide help with your

printer whenever you want.

Visit http://www.hp.com/go/support to find information for your printer

model. Once you enter the section that covers your printer model, you

will be able to choose information about setting up and using your

printer, downloading printer drivers, solving a problem, ordering, and

the warranty.

ENWW

10-1

Telephone support

During the warranty period, you can obtain assistance from the HP

Customer Care Center. This phone service is available at no charge

during the printer warranty period.

Customer support representatives can answer your questions

regarding the setup, configuration, installation, and operation of your

printer. They can also help troubleshoot and diagnose printer problems

and give instructions for service and repair.

By calling a telephone number listed here, you will be connected to a

response team waiting to help you.

Note

In most situations, you can receive support for a fee through the same

telephone number if you require support after your warranty has expired.

The fee is charged on a per-incident basis.

Before you call

Before calling, print a Configuration Page. This page includes

information that the HP Customer Care Center representative will need

to help diagnose and solve your problem.

Also, fill in the following information to give to the representative.

What is the brand and model of your computer?

What operating system is the computer running?

Which printer driver are you using (PCL 5C or Postscript)?

North America

During warranty

U.S.:

(208) 323 2551

Monday through Friday, 6 am to 6 pm (MST)

Canada:

(905) 206 4663

Monday through Friday, 8 am to 8 pm (EST)

After warranty

U.S.:

(208) 323 2551

Monday through Friday, 6 am to 6 pm (MST)

Canada:

toll free (877) 621 4722 (Visa, MasterCard, or

American Express)

Monday through Friday, 8 am to 8 pm (EST)

10-2

ENWW

Outside North America

Note

In many European countries, HP provides toll-free telephone support

service during the warranty period. However, some of the phone

numbers listed below might not be toll-free. Please refer to the Support

Web Page (http://www.hp.com/cpso-support/guide/psd/cscemea.html)

for any associated fees.

Africa/Middle East 41 22 780 71 11 Argentina

Buenos Aires: 11 4778 8380

Outside Buenos Aires: 0810 555 5520

Australia

During warranty: 3 8877 8000

After warranty: If your product is not under warranty, you can call 613 8877

8000. A per-incident, out-of-warranty support fee of $27.50(inc GST) will be

charged to your credit card. You can also call 1902 910 910 ($27.50 charged

to your phone account) from 9:00 am to 5:00 pm, Monday to Friday. (Charges

and support hours are subject to change without notice.)

Austria 0660 6386

Belgium

Dutch: 02 626 88 06

French: 02 626 88 07

Brazil

Chile 800 36 0999

São Paulo: 11 3747 7799 or

11 4197 4998

Outside São Paulo: 0800 15 7751 or

0800 13 0999

China 010 6564 5959 or

Colombia 9 800 91 9477

800 810 5959

Czech Republic 02 471 7327

Finland 0203 4 7 288

Germany 0180 52 58 143

Hong Kong 300 28555

India 9111 682 6035

Denmark 39 29 4099

France 01 43 62 34 34

Greece 01 6189890

Hungary 36 1 252 4505

Indonesia 21 350 3408

Italy 02 264 10350

Ireland 01 662 5525

Japan 0570-000511

Korea

Seoul: 02 3270 0700

Outside Seoul: 080 999 0700

Malaysia 03 295 2566

Mexico

Mexico City: 5258 9922

Outside Mexico City: 01 800 472 6684

New Zealand 09 356 6640

Norway 22 11 6299

Peru 0 800 10111

Philippines 2 867 3551

ENWW

10-3

Poland 22 865 98 00

Portugal 1 441 7 199

Russia 095 923 50 01

Spain 902 321 123

Puerto Rico 1 877 232 0589

Singapore 272 5300

Sweden 8 619 2170

Switzerland 0 848 80 11 11

Thailand 2 6614000

Taiwan 2 2717 0055

The Netherlands 020 606 8751

United Kingdom 0870 842 2339

Turkey 1 216 579 71 71

Venezuela

Caracas: 207 8488

Outside Caracas: 800 10111

Vietnam 8 823 4530

Calling from elsewhere in the world

Contact your local dealer or nearest HP Sales and Support Office for

technical assistance or hardware repair services.

Printer specifications

For media and paper-handling specifications, see “Media and paper-

handling specifications.”

Specification

Value

Available printer models HP Business Inkjet 2600

HP Business Inkjet 2600dn

C8109A

C8110A

Physical dimensions

HP Business Inkjet 2600

HP Business Inkjet 2600dn

HP Business Inkjet 2600

HP Business Inkjet 2600dn

724 mm (28.5 in) W by 283 mm

(11.1 in) H by 568 mm (22.4 in) D

724 mm (28.5 in) W by 283 mm

(11.1 in) H by 645 mm (25.4 in) D

Weight

18.0 kg (39.7 lb) without printheads

or ink cartridges

19.5 kg (43.0 lb) without printheads

or ink cartridges

10-4

ENWW

Specification

Value

Connectivity

HP Business Inkjet 2600

IEEE 1284-compliant

bidirectional parallel

USB port

1 open EIO slot

HP PCL 5C and Postscript 3

Emulation Personalities Card in

second EIO slot

HP Business Inkjet 2600dn

IEEE 1284-compliant

bidirectional parallel

USB port

HP PCL 5C and Postscript 3

Emulation Personalities Card in

first EIO slot

HP Jetdirect internal print

server for Fast Ethernet 10/

100Base-TX in second EIO slot

Print method

Print cartridges

Printheads

Plain paper drop-on-demand

thermal inkjet printing

4 print cartridges (1 each for black,

cyan, magenta, and yellow)

4 printheads (1 each for black,

cyan, magenta, and yellow)

Printer memory

48 MB of built-in RAM, up to

176 MB with optional 64/128 MB

(SDRAM,100MHz) DIMM

Printer processor

Dual microprocessors:

NEC 64-bit MIPS RISC

(167MHz)

Motorola 32-bit ColdFire 4

RISC (160 MHz)

Print speed (U.S. Letter and A4)

Fast mode

Black text: 15 pages per minute

(ppm)

Mixed text with color graphics:

11 ppm

Normal mode

Black text: 8 ppm

Mixed text with color graphics:

6 ppm

ENWW

10-5

Specification

Value

Resolution

Monochrome

Color

Up to 1200 by 600 dots per inch

(dpi)

HP’s enhanced Color Layering

Technology with Colorsmart III and

PhotoREt III for photo quality (up to

1200 by 600 dpi on photo paper)

Printer languages

Automatic language switching

PCL 5C

Postscript 3 emulation

HP GL/2 ADI

Control panel languages

English, French, Italian, German,

Spanish, Portuguese, Dutch,

Norwegian, Finnish, Swedish,

Danish, Polish, Czech, Russian

Operating system compatibility

Windows 95, Windows 98,

Windows Me, Windows NT 4.0,

Windows 2000, and

Windows XP

Mac OS 8.6 and later (including

Mac OS X)

AutoCAD releases 13, 14, and

AutoCAD 2000

10-6

ENWW

Specification

Value

Network operating

HP Business Inkjet 2600

Windows 95, Windows 98,

system compatibility

Windows Me, Windows NT 4.0,

Windows 2000, and

Windows XP

HP Business Inkjet 2600dn

Windows 95, Windows 98,

Windows Me, Windows NT 4.0,

Windows 2000, and

Windows XP

Novell NetWare 4.x, 5.x, NDS

and NDPS

HP-UX 10.20, 11.x

Solaris 7, 8

RedHat Linux 6.2

SuSE Linux 6.4

Mac OS 8.6 and later

IBM OS/2 Warp 4.x, AIX 3.2.5

and later*

MPE-iX*

Artisoft LANtastic*

* Contact your network operating

system vendor for software,

documentation and support.

ENWW

10-7

Specification

Value

System requirements

Minimum

Windows 95 and

Windows 98:

Note:Graphic-intensive,

complex, and large files

might require more disk

space.

486DX-100 Mhz, 16 MB RAM,

4 MB free hard-disk space

Windows Me:

Pentium® 166 Mhz, 32MB

RAM, 4MB free hard-disk

space

Windows XP:

Pentium 233MHz, 64MB RAM,

1.5GB free hard-disk space

Windows NT 4.0:

Pentium 100Mhz, 32MB RAM,

8MB free hard-disk space

Windows 2000:

Pentium 166MHz, 64MB RAM,

650MB free hard-disk space

Mac OS 8.6 or later:

16MB RAM

Recommended

Windows 95, Windows 98,

and Windows Me:

Pentium 266Mhz, 32MB RAM,

4MB free hard-disk space

Windows XP:

Pentium 300MHz, 128MB

RAM, 1.5GB free hard-disk

space

Windows NT 4.0:

Pentium 266Mhz, 64MB RAM,

8MB free hard-disk space

Windows 2000:

Pentium 266Mhz, 64MB RAM,

650MB free hard-disk space

Mac OS 8.6 or later:

32MB RAM

Font support

45 TrueType and 35 Postscript

fonts built-in (all Postscript

emulation and PCL 5C-

accessible)

Intellifont and TrueType

rasterizer built into PCL 5C

Built-in support for Arabic,

Cyrillic, Greek, and Hebrew

symbol sets

Duty cycle

12,000 pages/month

10-8

ENWW

Specification

Value

Warranty

1 year limited warranty

5° to 40°C (41° to 104°F)

15° to 35°C (59° to 95°F)

Operating environment Operating temperature

Recommended operating

conditions

Storage temperature

-40° to 60°C (-40° to 140°F)

Recommended relative

humidity

20 to 80 percent noncondensing

Electrical specifications Power supply

Power requirements

Built-in universal power supply

Input voltage: 100 to 240 ac (+/-

10%), 50/60 Hz (+/-3 Hz)

Power consumption

Printing (maximum): 65 watts

Powersave mode: 20 watts

Acoustic emissions

(Noise levels per

ISO 9614-1)

Sound pressure (bystander

position)

LpAm 49 dB(A)

Sound power

LwAm 61 dB(A)

ENWW

10-9

Hewlett-Packard Limited Warranty Statement

HP product

Duration of Limited Warranty

Software

90 days

1 year

Accessories

Ink cartridges

90 days

1 year

Printer peripheral hardware (see below for details)

Extent of Limited Warranty

If HP is unable to repair or replace, as

applicable, a defective product which is covered

by HP’s warranty, HP shall, within a reasonable

time after being notified of the defect, refund the

purchase price for the product.

Hewlett-Packard warrants to the end-user

customer that the HP products specified above

will be free from defects in materials and

workmanship for the duration specified above,

which duration begins on the date of purchase

by the customer.

HP shall have no obligation to repair, replace, or

refund until the customer returns the defective

product to HP.

For software products, HP’s limited warranty

applies only to a failure to execute programming

instructions. HP does not warrant that the

operation of any product will be uninterrupted or

error free.

Any replacement product may be either new or

like new, provided that it has functionality at

least equal to that of the product being replaced.

HP products may contain remanufactured parts,

components, or materials equivalent to new in

performance.

HP’s limited warranty covers only those defects

that arise as a result of normal use of the

product, and does not cover any other problems,

including those that arise as a result of:

10 HP’s Limited Warranty Statement is valid in any

country where the covered HP product is

distributed by HP. Contracts for additional

warranty services, such as on-site service, are

available from any authorized HP service facility

in countries where the product is distributed by

HP or by an authorized importer.

Improper maintenance or modification;

Software, media, parts, or supplies not

provided or supported by HP;

Operation outside the product’s

specifications.

Limitations of Warranty

For HP printer products, the use of a non-HP ink

cartridge or a refilled ink cartridge does not

affect either the warranty to the customer or any

HP support contract with the customer.

However, if printer failure or damage is

attributable to the use of a non-HP or refilled ink

cartridge, HP will charge its standard time and

materials charges to service the printer for the

particular failure or damage.

TO THE EXTENT ALLOWED BY LOCAL LAW,

NEITHER HP NOR ITS THIRD PARTY

SUPPLIERS MAKES ANY OTHER

WARRANTY OR CONDITION OF ANY KIND,

WHETHER EXPRESS OR IMPLIED

WARRANTIES OR CONDITIONS OF

MERCHANTABILITY, SATISFACTORY

QUALITY, AND FITNESS FOR A PARTICULAR

PURPOSE.

If HP receives, during the applicable warranty

period, notice of a defect in any product which is

covered by HP’s warranty, HP shall either repair

or replace the product, at HP’s option.

10-10

ENWW

Limitations of Liability

FOR CONSUMER TRANSACTIONS IN

AUSTRALIA AND NEW ZEALAND, THE

TERMS IN THIS WARRANTY STATEMENT,

EXCEPT TO THE EXTENT LAWFULLY

PERMITTED, DO NOT EXCLUDE, RESTRICT,

OR MODIFY, AND ARE IN ADDITION TO, THE

MANDATORY STATUTORY RIGHTS

To the extent allowed by local law, the remedies

provided in this Warranty Statement are the

customer’s sole and exclusive remedies.

TO THE EXTENT ALLOWED BY LOCAL LAW,

EXCEPT FOR THE OBLIGATIONS

SPECIFICALLY SET FORTH IN THIS

WARRANTY STATEMENT, IN NO EVENT

SHALL HP OR ITS THIRD PARTY SUPPLIERS

BE LIABLE FOR DIRECT, INDIRECT,

SPECIAL, INCIDENTAL, OR

APPLICABLE TO THE SALE OF THE HP

PRODUCTS TO SUCH CUSTOMERS.

CONSEQUENTIAL DAMAGES, WHETHER

BASED ON CONTRACT, TORT, OR ANY

OTHER LEGAL THEORY AND WHETHER

ADVISED OF THE POSSIBILITY OF SUCH

DAMAGES.

Local Law

This Warranty Statement gives the customer

specific legal rights. The customer may also

have other rights which vary from state to state

in the United States, from province to province in

Canada, and from country to country elsewhere

in the world.

To the extent that this Warranty Statement is

inconsistent with local law, this Warranty

Statement shall be deemed modified to be

consistent with such local law. Under such local

law, certain disclaimers and limitations of this

Warranty Statement may not apply to the

customer. For example, some states in the

United States, as well as some governments

outside the United States (including provinces in

Canada), may:

Preclude the disclaimers and limitations in

this Warranty Statement from limiting the

statutory rights of a customer (e.g. the

United Kingdom);

Otherwise restrict the ability of a

manufacturer to enforce such disclaimers or

limitations; or

Grant the customer additional warranty

rights, specify the duration of implied

warranties which the manufacturer cannot

disclaim, or allow limitations on the duration

of implied warranties.

ENWW

10-11

Declaration of Conformity

according to ISO/IEC Guide 22 and EN 45014

Manufacturer's Name:

Hewlett-Packard Española S.A.

Manufacturer's Address:

InkJet Commercial Division

Avda. Graells, 501

08190 Sant Cugat del Vallès

Barcelona, Spain

Declares that the product

Product Name:

HP Business Inkjet 2600 Series

Model Number (s):

Product Accessory:

C8109X and C8110X (where X represents any single letter)

All

Conforms to the following Product Specifications:

Safety: IEC 60950 (1991) + A1, A2, A3, A4

EN 60950 (1992) + A1, A2, A3, A4, A11

CSA/UL 60950 (1999)

NOM-019-SCFI-1994

EMKO-TSE (74) DK 207/94

GB 4943 (1995)

IEC 60825-1 (1993) + A1 / EN 60825-1 (1994) + A11 Class 1 for LED

(1)(2)

EMC:

CISPR 22:1993 + A1 + A2 / EN 55022:1994 + A1 + A2 Class B

CISPR 24:1997 / EN 55024:1998

IEC 61000-3-2:1995 / EN 61000-3-2:1995 + A14

IEC 61000-3-3:1994 / EN 61000-3-3:1995

FCC Part 15 - Class B / DOC-B / VCCI-B / MIC-A / BSMI-A

(1)

AS/NZS 3548 / GB 9254:1988

Supplementary Information:

The product herewith complies with the requirements of the Low-Voltage Directive 73/23/EEC and the EMC

Directive 89/336/EEC, and carries the CE marking accordingly.

(1) The product exhibits class A operation when connected to LAN cables using print server accessories.

(2) The product was tested in a typical system with a Hewlett-Packard Personal Computer and second

peripheral.

Sant Cugat del Vallès (Barcelona), Josep-Maria Pujol,

September 1st, 2001

Product Regulations Manager

European Contact: Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH,

Department HQ - TRE, Herrenberger Strasse 130, D-71034 Böblingen, Germany (FAX: +49 7031 143143

10-12

ENWW

Index

guidelines for 7-20

installing auto-duplex unit 2-5

layout options 7-21

Symbols

"Pick From Other Tray If Empty" setting 7-

media supported 7-1

ordering auto-duplex unit 9-1

testing aut o-duplex unit 5-4

box, unpacking print er 2-4

Bright White Inkjet Paper, HP 9-4

trays supported 7-1

brochure and flyer papers, HP 9-5

brochure papers, HP

trays supported 7-1

accessories

installing 4-1

ordering 9-1

acoustic emissions 10-9

ADI printer driver 2-9

alerts, settings 6-1, 6-4

aligning printheads 2-8, 8-28

alignment, troubleshooting 8-11, 8-16

amber lights 5-1, 8-7

Apple Macintosh. See Mac OS

applications

browsers, embedded W eb server 6-3

buttons, LCD control panel 5-1

cables