HIBOOST 4K SMART LINK 03 User Manual

Boost Your Bars  
User Manual  
Home Mobile Signal Booster  
4K Smart Link  
10K Smart Link  
15K Smart Link  
Package Content  
4K Smart Link  
01  
Package Content  
10K Smart Link  
02  
Package Content  
15K Smart Link  
NOTE: Available accessories can be purchased through HiBoost.com  
Warning: Un-authorized antennas, cables, and/or coupling devices are prohibited  
by new FCC rules. Please contact FCC for details: 1(888)-CALL-FCC  
03  
Introduction  
Thanks again for purchasing HiBoost cell phone Booster. The Smart Link series is a collection  
of precision-engineered products that improve cellular reception inside of homes and  
businesses by amplifying incoming and outgoing cell phone signals.  
HiBoost cell booster's exclusive cloud-based Signal Supervisor mobile application and LCD  
display allow users to monitor the live status of HiBoost cell phone signal boosters directly  
from the LCD display or remotely from a mobile device anywhere at any time.  
If there are any issues while installing a HiBoost 4K/10K/15K Smart Link Signal cell phone  
signal booster, please contact the HiBoost technical support team through the following  
Online Support: Create a ticket or chat via Signal Supervisor App  
(972) 870-5666 (M-F from 9 am – 5 pm CST)  
04  
Pre-Installation Instructions  
We strongly recommend you to read the user guide completely before beginning  
the installation.  
HiBoost SmartLink booster provide 2 options of booster installation,  
APP and LCD installation ways are unique methods provided by HiBoost.  
This installation guide will take the HiBoost 4K SmartLink as an example.  
1. App assisted installation,  
FIRST CHOICE From Page 09~22.  
It’s more convenient and many work could be done by ONE  
person, and the most important is that the obtained signal  
can be very precise.  
2. LCD assisted installation,  
SECOND CHOICE From Page 23~35.  
It can achieve the same precise effect as App guidance.  
But it may need two people and the installation process is a  
little cumbersome.  
05  
Then why has HiBoost spent extra big efforts and costs to design APP and  
LCD signal meters to help you install?  
Out of the various reasons, the most important reason is that we would like you, our  
valuable client, to get the maximum output power from the booster system in order to get  
optimal signal reception for all your mobile devices.  
As it is known and a big thanks, FCC makes signal boosters legal in 2014 so that every  
body can install and benefit from the signals;  
But FCC regulations do limit the gain and output power of all consumer boosters to low  
values in order to avoid any interference to the cell towers;  
Furthermore FCC stipulates that any improper install should trigger immediately further  
reduction of the booster’s already-limited gain and power to protect the towers.  
Therefore, you can understand how important you need to find the perfect outside  
signal from the tower and how important to squeeze every last gain and power from  
the booster, even 1dB more power is so precious when you suffer from no signals.  
HiBoost App & LCD signal meters will help you to fine tune the best power and get  
as much cover of your spaces.  
06  
General Working Principle:  
Before we start any of the two ways, please allow us to spend 3 pages to make you  
understand how the booster system works for you.  
Please do spend sometime to read it fully, as it is crucial to get full bars for your rooms.  
How HiBoost booster works  
3. Indoor antenna receives amplified  
signal and send it throughout your  
rooms  
1. Outdoor antenna receives outside  
signal from the nearby cell tower and  
sends it to HiBoost Booster  
2. The booster amplifies the signal  
and sends to indoor antenna  
Vice versa, indoor antenna receives cellphone signal and sends to the booster  
The booster then amplifies the signal and sends it to outdoor antenna  
Outdoor antenna sends signal to the cell tower  
Then you can make phone calls and internet streaming.  
07  
Working Principle in Formula  
Outside  
Signal  
Outdoor  
Antenna Gain  
Outdoor  
Cable Loss  
Booster  
Gain  
Indoor  
Cable Loss  
Indoor  
Antenna Gain  
System  
Output Power  
=
Out of the Formula:  
Outside Signal: To be received by outdoor antenna from cell tower  
Outdoor Antenna Gain: The gain of outdoor antenna  
Outdoor Cable Loss: The loss of the outdoor cable  
Booster Gain: The actual working gain of the booster  
Indoor Cable Loss: The loss of the indoor cable  
Indoor Antenna Gain: The gain of indoor antenna  
For example:  
-65dBm + 11dBi - 4.5dB + 60dB - 2dB + 7dBi = 6.5dBm (System Output Power)  
Since the figures in Black color are fixed when you finish the purchase, thus the RED  
figures of  
1. Outside Signal  
2. Booster Gain will play a vital role in reaching the best output power during the  
install, especially when we know the FCC limits the booster system values.  
So the user guide is focused on:  
1. Getting the best outside signal.  
2. Keeping the maximum booster gain.  
08  
More notes on how to keep the maximum booster gain  
The loop back from the outdoor antenna to the indoor antenna will reduce the gain, so  
the principle to keep the maximum booster gain is to avoid the loop back from the  
outdoor antenna to the indoor antenna.  
1) Increase the distance between the outdoor and indoor antenna, generally the same  
vertical distance generates more loss than horizontal, and to follow easily, a Typical  
Required Distance Between Outdoor and Indoor Antenna Over 30 feet (10 meters)  
horizontal distance or 13 feet (4 meters) vertical distance.  
2) The outdoor and indoor antennas shall be back to back.  
3) Use barriers between the indoor and outdoor antenna.  
Please note: This separation is not an absolute mandate. The idea is to isolate  
the outdoor antenna from the indoor antenna.  
Perfect  
1. Point to the tower  
2. Antennas back to back  
3. Three wall barriers  
1
Super  
Bad  
1. Point to the tower  
2. Antennas back to back  
3. Two wall Barriers  
1. Not pointing  
to the tower  
2
4
3
5
Acceptable  
Bad  
1. Point to the tower  
1. Two antennas facing the same direction  
2. Vertical distance might not be enough  
2. Antennas back to back  
3. No barriers, make sure  
vertical distance enough  
09  
APP Assisted Installation  
Flow chart of APP Assisted Installation  
1
2
3
Download “Signalsupervisor”  
and connect with booster  
Seek best outside signal and  
install outdoor antenna  
Download 3rd Party App  
6
5
4
Fine tune indoor antenna  
for best coverage and avoid  
the loop back  
Final test and enjoy the  
mobile services  
Fix the cables and booster  
Step 1: Download the 3rd Party Mobile apps  
We are going to use 3rd party apps:  
To find the cell tower location  
To test the signal strength and quality  
There are a variety of resources available online: Opensignal,Cell mapper,  
Network cell info lite, etc.  
Please download them beforehand over Android and / or iOS:  
You can use either of them to your favor. Here we are using  
Opensignal and Network Cell Info Lite as first two choices.  
10  
Step 2: Download Signal Supervisor app and connect the booster  
Download the Signal Supervisor app,  
register ID and booster.  
1) Search “Signal Supervisor” on Google Play/ App Store, or scan the above QR Code  
to download.  
2) Register on the Signal Supervisor app.  
3) Switch on the booster.  
* Connect the Bluetooth/WiFi antenna with booster, and there is no need to connect  
outdoor or indoor antenna at this moment.  
4) Click Add Device” to register the booster into the APP. And we recommend WiFi  
connection because the Bluetooth connection can’t go beyond 30ft.Check more steps  
about the app uses as below.  
11  
1
2
3
5
6
4
7
8
12  
Remark: Due to the phone types and the WiFi router types, there are few cases though  
rare that the booster won’t be linked successfully to the signal supervisor app, even after  
our technical support. In such case:  
* Please kindly switch to use LCD signal meter to assist your install and will have the  
same result. And Bluetooth/WiFi disconnection won’t influence the booster working status  
at all.  
* Or please use different phone or change your WiFi router if you really want remote  
monitor.  
Please contact our tech support and we will see what the best arrangements can be for  
you.  
Step 3: Look for best outside signal and install outdoor antenna  
The performance of the booster system is heavily dependent on the successful installation of  
the outdoor antenna  
3.1 Connect the booster with outdoor antenna  
(1) Put the booster near to the location you would like to install in the future, or a place with  
power outlet temporarily.  
(2) Keep the booster connected with Bluetooth/WiFi antenna.  
(3)Switch on the booster and make sure the signal supervisor app links with it smoothly.  
(4)Connect the 16.4ft cable with the booster’s outdoor port. The booster supports hot plug.  
(5) Then connect the window cable with 16.4ft cable and pull the window cable outside and  
connect it with 32.8ft cable. In case window cable is not needed, connect the 16.4ft cable with  
32.8ft cable directly.  
(6) Connect the other side of 32.8ft cable with the outdoor antenna.  
32.8  
*HiBoost 15K SmartLink can be directly connected to the outdoor antenna with the 50ft  
NM-NM cable.  
13  
Notes:  
* It is a must NOT to connect indoor antenna at this moment as it will influence the outside  
signal finding.  
* Please place the booster outdoor within 30ft to the possible location of outdoor antenna if  
there is only Bluetooth connection. This is to ensure the App links to the booster.  
3.2 Select the possible location for best outside signal.  
Bring your mobile phone with the APPs and the outdoor antenna to the location where the  
best outside signal can be found. The outdoor antenna is recommended to be at the four  
corners or high end of the roof, or attic.  
B
C
A
D
The outdoor antenna needs to maintain a clear line of sight with the cell tower. And it is  
necessary to avoid the roof or other stuffs from blocking the outdoor antenna.  
14  
3.3 Use 3rd party APP to locate the tower(s)  
Now open “Opensignal”, use it to detect the approximate position of the nearby cell  
tower.  
(1)Insert your detail address in “Search city” box. (following figure 1)  
(2)Enter signal dashboard, and click “CELL TOWERS”. Then zoom in map to find best  
one, it will show a blue line with your place which means your cellphone connected  
one. (following figure 2&3)  
(3)When you find such location, check the strength, test voice and data speed. A good  
signal shall not only be strong, but also be clear in voice and fast in data speed.  
(following figure 4-6)  
Figure 1  
Figure 2  
Figure 3  
Figure 4  
Figure 5  
Figure 6  
15  
You can also use the “Network Cell Info Lite” to locate the tower and measure the signal  
strength before & after install.  
The good point of Network Cell Info Lite is that you can see the signal levels.  
But it seems to be only available for Android.  
Network Cell Info Lite  
The signal strength requested by the booster system is as below.  
EXCELLENT  
GOOD  
FAIR  
POOR  
DEAD ZONE  
SIGNAL  
STRENGTH  
3G/1X  
4G/LTE  
Your signal strength is going to be a  
good indicator of how fast you can  
download and stream, but for voice,  
it’s more like “Can I make a call, or  
not?” If you can make a call you  
should not care how many bars you  
have, as long as the call goes  
The reason to test your internet speed  
is to make sure you'll be able to stream  
high-bandwidth movies, like those  
from Netflix, Hulu, Amazon, and other  
providers. If your internet speed is too  
slow, you'll get choppy video or  
regular buffering.  
through and everyone can hear  
everyone. Looking at bars is just  
going to make you cranky.  
16  
3.4 Look for the best location and direction of outdoor antenna  
After the tower is located, please pick up outdoor antenna and point to the tower and adjust  
its direction precisely.  
Watch the signal gauge of Signal Supervisor App as it will show the booster’s best output  
power when you get the strongest outside signal.  
Target: Try to get the highest possible output power for each band and try to make 2-3 gauges  
turn green.  
1) You can either look at the signal meter value, 10dBm is the best  
2) Or you can look at the signal description, Super is the best  
Notes: The output power level in the signal meter is the level for the indoor antenna.  
Fix the outdoor antenna direction when you get the best output power.  
Professional Tips  
17  
3.5 Fix outdoor antenna  
Now install the outdoor antenna firmly  
The connector of the cable connection part must be glued with black waterproof tape to  
prevent long-term signal drop and reduce signal loss!  
3.6 Reconfirm that the signal on signal gauge is the best!  
Please do take following screen shot for future comparison  
during indoor antenna install.  
What you are going to be paying attention to here, is the gain  
values. If you have interference between your indoor and  
outdoor antennas, then the booster will lower the gain and  
these values will decrease.  
18  
Step 4: Install the indoor antenna  
4.1 Now it’s turn to install the indoor antenna  
Note: It is better to have two people at this stage. One can go around to find the best  
place for indoor antenna. While the other can walk around to make tests all over to make  
sure every spot is covered with stable and high quality signal.  
4.2 Connect the indoor antenna with the booster’s indoor port by indoor cable, and switch  
on the booster.  
30ft NM-NM  
Indoor Antennna NF  
19  
4.3 Find the proper location for indoor antenna  
1) Determine the location according to the antenna’s radiation pattern. The radiation pattern is  
80° horizontal and 70° vertical. So try to make sure the space will fall into its radiation pattern.  
13ft vertical  
30ft horizontal  
2) After finding the location, hold it there, and watch the gain and power on the App’s signal  
gauge, they shall keep the same or very nearby with the screen shot taken during outdoor  
antenna install. This is to avoid the loop back between outdoor and indoor antennas, please  
move the indoor antenna till you get unchanged or slightly changed gain and power. This step  
is quite crucial for the booster’s best performance.  
60  
20  
Two requests of indoor antenna install  
A. Radiation shall be good enough to cover whole space  
B. Loop back shall be avoided  
Might be ok  
Again the tips to avoid the loop back  
21  
4.4 Signal Quality test  
After finding such a location, hold the indoor antenna there and ask the other person to walk  
back and forth, and use the 3rd party app Network Cell Info Lite & OpenSignal to test the signal  
strength, voice, and data.  
We recommend you to test the signal strength, the voice quality and data speed.  
*Notes Again: Just remember that strength and quality are two separate issues. A poor  
quality “strong” signal can be next to useless, but a clean signal of two bars might be all your  
device needs.  
If the test is good, then congratulations, the indoor antenna position has been successfully  
found. Please install the indoor antenna.  
22  
Step 5: Install the booster and the cables  
Mount the signal booster in a dry and cool area, and it shall be easily accessible for  
maintenance.  
And run the cables neatly, please do use the water-proof tape to protect all outside  
connections from the weather.  
Test again the performance after installation is done  
a. First make sure the Signal gauge value is unchanged from the outdoor antenna install.  
b. Test by a third-party app, calls and network data are smooth in most indoor signal  
coverage areas.  
a. Now everything is completed and please start to enjoy the mobile services.  
b. If the result is not satisfactory or you want to be better, you may repeat the whole or  
part of the process to improve.  
c. Please contact us: Signal Supervisor App online support, Phone and Email in case you  
have any problems.  
23  
LCD Assisted Installation  
Flow chart of LCD Assisted Install  
1
2
3
Fine tune indoor antenna for  
best coverage and avoid the  
loop back  
Seek best outside signal and  
install outdoor antenna  
Download 3rd Party App  
5
4
Final test and enjoy the  
mobile services  
Fix the cables and booster  
Step 1: Download the 3rd Party Mobile Apps  
We are going to use 3rd party APPs:  
To find the cell tower location  
To test the signal strength and quality  
There are a variety of resources available online: Opensignal,Cell mapper,  
Network cell info lite, etc.  
Please download them beforehand over Android and / or iOS:  
You can use either of them to your favor. Here we are using  
Opensignal and Network Cell Info Lite as first two choices.  
24  
Step 2: Install the outdoor antenna  
2.1 Connect the booster with outdoor antenna.  
(1) Put the booster near to the location you would like to install in the future, or a place with  
power outlet temporarily.  
(2) Keep the booster connected with Bluetooth/WiFi antenna.  
(3)Switch on the booster and make sure the signal supervisor app links with it smoothly.  
(4)Connect the 16.4ft cable with the booster’s outdoor port. The booster supports hot plug.  
(5) Then connect the window cable with 16.4ft cable and pull the window cable outside and  
connect it with 32.8ft cable. In case window cable is not needed, connect the 16.4ft cable with  
32.8ft cable directly.  
(6) Connect the other side of 32.8ft cable with the outdoor antenna.  
32.8  
*HiBoost 15K SmartLink can be directly connected to the outdoor antenna with the 50ft  
NM-NM cable.  
Notes:  
It is a must NOT to connect indoor antenna at this moment as it will influence the outside  
signal finding.  
25  
2.2 Select the possible location for best outside signal.  
Bring your mobile phone with the 3rd party APPs and the outdoor antenna to the location  
where the best outside signal can be found. The outdoor antenna is recommended to be at  
the four corners or high end of the roof, or attic.  
The outdoor antenna needs to maintain a clear line of sight with the cell tower. And it is  
necessary to avoid the roof or other stuffs from blocking the outdoor antenna.  
26  
2.3 Use 3rd party APP to locate the tower(s)  
1) Now open “Opensignal”, use it to detect the approximate position of the nearby cell  
tower.  
2) Insert your detail address in “Search city” box. (following figure 1)  
3) Enter signal dashboard, and click “CELL TOWERS”. Then zoom in map to find best one, it  
will show a blue line with your place which means your cellphone connected one.  
(following figure 2&3)  
4) When you find such location, check the strength, test voice and data speed. A good  
signal shall not only be strong, but also be clear in voice and fast in data speed.  
Notes:  
Just remember that strength and quality are two separate issues. A poor quality “strong”  
signal can be next to useless, but a clean signal of two bars might be all your device needs.  
Figure 1  
Figure 2  
Figure 3  
Figure 4  
Figure 5  
Figure 6  
27  
You can also use the “Network Cell Info Lite” to locate the tower and measure the signal  
strength before & after install.  
The good point of Network Cell Info Lite is that you can see the signal levels.  
But it seems to be only available for Android.  
The signal strength requested by the booster system is as below.  
EXCELLENT  
GOOD  
FAIR  
POOR  
DEAD ZONE  
SIGNAL  
STRENGTH  
3G/1X  
4G/LTE  
Your signal strength is going to be a  
good indicator of how fast you can  
download and stream, but for voice,  
it’s more like “Can I make a call, or  
not?” If you can make a call you  
should not care how many bars you  
have, as long as the call goes  
The reason to test your internet speed  
is to make sure you'll be able to stream  
high-bandwidth movies, like those  
from Netflix, Hulu, Amazon, and other  
providers. If your internet speed is too  
slow, you'll get choppy video or  
regular buffering.  
through and everyone can hear  
everyone. Looking at bars is just  
going to make you cranky.  
28  
2.4 Look for the best location and direction of outdoor antenna  
Now pick up the outdoor antenna and point to above cell tower and adjust its position  
precisely, ask your partner to watch the LCD signal gauge to get a strongest possible  
output signal.  
Ask your partner to look at the signal meter value, 10dBm is the best.  
Notes: The output power level in the signal meter is the level for the indoor antenna.  
Fix the outdoor antenna direction when you get the best output power  
LCD signal meter tells how  
strong the signal is  
Professional Tips  
29  
2.5 Fix outdoor antenna  
Now install the outdoor antenna firmly  
The connector of the cable connection part is glued with black waterproof tape to  
prevent long-term signal drop and reduce signal loss!  
2.6 Reconfirm that the signal on LCD signal meter is the best!  
And take photo of LCD signal meter for future comparison during indoor antenna install.  
What you are going to be paying attention to here, is the gain values. If you have  
interference between your indoor and outdoor antennas, then the booster will lower the  
gain and these values will decrease.  
LCD signal meter tells how  
strong the signal is  
30  
Step 3: Install the indoor antenna  
3.1 Now it’s turn to install the indoor antenna.  
Note: It is better to have two people at this stage. One can go around to find the best  
place for indoor antenna. While the other can walk around to make tests all over to make  
sure every spot is covered with stable and high quality signal.  
3.2 Connect the indoor antenna with the booster by indoor cable, and switch on the booster.  
30ft NM-NM  
Indoor Antennna NF  
31  
3.3 Find the proper location for indoor antenna  
1) Determine the location according to the antenna’s radiation pattern. The radiation pattern is  
80° horizontal and 70° vertical. So try to make sure the space will fall into its radiation pattern.  
13ft vertical  
30ft horizontal  
32  
2) After finding the location, hold it there, and ask the other person to compare the gain and  
power on LCD signal meter, they shall keep the same or very nearby with the photo taken  
during outdoor antenna install. This is to avoid the loop back between outdoor and indoor  
antennas, please move the indoor antenna till you get unchanged or slightly changed gain and  
power. This step is quite crucial for the booster’s best performance.  
Might be ok  
Two requests of indoor antenna install  
A. Radiation shall be good enough to cover whole space  
B. Loop back shall be avoided  
Again the tips to avoid the loop back  
33  
Notes about LCD Display  
These are instructions that will allow users to install a Super/Utral Signal cell phone  
booster using the LCD Display.  
Following LED status indicators and control buttons on the booster.  
Band: Shows the working frequency  
bands the booster is operating on  
UL/DL: Real-time uplink/downlink gain(dB)  
DL Output Power: Indicates  
the amount of DL output  
power for all frequency  
bands  
Alarm LED: Indicates RF  
power Status from tower  
Alarm  
Power  
ISO  
Band  
UL DL Power  
dBm  
10  
dB dB  
6 0 60  
6 0 60  
6 0 60  
6 0 60  
LTE700  
Power LED: Indicates  
On/Off Status  
10  
Cell800  
PCS1900  
AWS2100  
ISO LCD Indicator: Indicates  
Oscillation Status  
10  
10  
ISO  
ALC OFF  
ISO LED: Indicates  
Oscillation Status  
Automatic Level Control LCD  
Indicator: Indicates ALC Status  
(Please refer to trouble  
shooting section details  
about LED status indicators)  
OFF LCD Indicator: Indicates Band  
On/Off Status  
DEC -  
SET  
INC +  
(Please refer to trouble shooting  
section details about  
LCD status indicators)  
Manual Gain Control: Used to  
optimize booster by adjusting  
UL/DL gains.  
LED/LCD STATUS INDICATORS  
Indicates RF Power Status from tower  
Indicates ON/OFF Status  
Alarm LED  
Power LED  
Indicates Oscillation Status  
ISO LED  
Used to optimize booster by adjustment of UL/DL  
Indicates Band ON/OFF Status  
Manual Gain Control  
OFF LCD Indicator  
Automatic Level Control  
ISO LCD Indicator  
DL Output Power  
Bluetooth/Wi-Fi Indicator  
UL/DL  
Indicates ALC Status  
Indicates Oscillation Status  
Realtime Uplink/Downlink Gain In dB  
Indicates Bluetooth and Wi-Fi are Enabled  
Realtime Uplink and Downlink Gain  
Shows working frequency bands the booster is operating on  
Band  
34  
3.4 Signal quality test  
After finding such a location, hold the indoor antenna there and ask the other person to walk  
back and forth, and use the 3rd party app to test the signal strength, voice, and data.  
We recommend you to test the signal strength, the voice quality and data speed.  
*Notes Again: Just remember that strength and quality are two separate issues. A poor  
quality “strong” signal can be next to useless, but a clean signal of two bars might be all your  
device needs.  
If the test is good, then congratulations, the indoor antenna position has been successfully  
found. Please install the indoor antenna.  
35  
Step 4: Install the booster and the cables  
Mount the signal booster in a dry and cool area, and it shall be easily accessible for  
maintenance.  
And run the cables neatly, please do use the water-proof tape to protect all outside  
Test again the performance after installation is done  
a. First make sure the LCD gauge value is unchanged from the outdoor antenna install.  
b. Test by a third-party app, calls and network data are smooth in most indoor signal  
coverage areas.  
a. Now everything is completed and please start to enjoy the mobile services.  
b. If the result is not satisfactory or you want to be better, you may repeat the whole or  
part of the process to improve.  
c. Please contact us: Signal Supervisor app online support, Phone and Email in case you  
have any problems.  
36  
Quick Troubleshooting Guide  
Eliminate Flashing ISO LCD Display Indicator and Quick Flashing Green,  
Quick Flashing Red ISO LED Indicator problems:  
1. Adjust the outdoor antenna direction, keeping it away from the indoor  
antenna-restart the booster.  
2. Increase the vertical or horizontal distance between the outdoor antenna and  
the indoor antenna-restart booster.  
3. Use metal or wall barriers to increase the isolation between the indoor and  
outdoor antennas-restart booster.  
4. Change the indoor antenna type to an antenna with a more directional  
antenna pattern-orient the indoor antenna and the outdoor antenna so they  
are not pointing at each other.  
The ISO issues are solved when the ISO LED is "Green” or "Slow Flashing Green"  
or no flashing ISO legend.  
Eliminate poor coverage problems when Power“---"legend on LCD  
and Alarm LED is Green  
1. If the signal has not been improved, please check below:  
·A weak downlink signal leads to the low output signal level-change the  
direction or position of the outdoor antenna.  
·Try replacing the outdoor antenna with a higher gain antenna to increase  
the amount of signal being received.  
·Check to see if it is necessary to add more indoor antennas-barriers such  
as walls can block the signal indoors.  
·Check the booster to make sure the output power is maximized-the user  
may need to replace the booster with a more powerful one if the amount of  
outdoor signal available is limited.  
37  
2. If the signal in a small section of the building hasn't been improved, try the  
following:  
·Check to see if the indoor antenna is installed correctly-try moving and  
adjusting the indoor antenna to improve coverage.  
Other Troubleshooting Issues  
Reference the chart below to identify the current status of the booster.  
If there are any issues while installing a HiBoost cell phone signal booster,  
please contact the technical support team through the following channels:  
Online Support: Create a ticket or chat via Signal Supervisor app  
(972) 870-5666 (M-F from 9 am – 5 pm CST)  
38  
Technical Specifications  
Model No.  
4K Smart Link  
10K Smart Link  
15K Smart Link  
Band 12/17/Band 13/Band 5/Band 25/2/Band 4  
Working Bands  
698-716 / 776-787 / 824-849 / 1850-1915 / 1710-1755  
728-746 / 746-757 / 869-894 / 1930-1995 / 2110-2155  
UL Frequency Range  
DL Frequency Range  
Maximum Gain  
60 dB  
65 dB  
72 dB  
Maximum Output Power UL 24 dBm, DL 10 dBm  
UL 24 dBm, DL 12 dBm  
I/O Port  
Weight  
N-Female & SMA-Female  
> 5.0 lb / 2.2 kg  
8.6in x 6.5in x 2in /  
> 4.0 lb / 1.8 kg  
4.7in x 7.8in x1.4in /  
120mm x 198mm x 34mm  
Dimensions  
218mm x 165mm x 50mm  
MGC(Step Attenuation)  
>25 dB /1 dB Step  
Impedance  
50 ohm  
Environment Condition  
Power Supply  
IP40  
Input AC 100~240V, 50/60Hz, Output DC 12 V/3 A  
Notes: Support 5G only that's been or will be deployed in current 4G by DSS  
(Dynamic Spectrum Sharing) by carriers.  
39  
Authorized Accessories List  
Outdoor Antenna & Cable Kit Options  
Kit 9-5050  
Kit 9-50400  
Kit 7-7550  
Yagi 9dbi Antenna & 50’ 5D Cable  
Kit 11-100400  
Yagi 9dbi Antenna & 50' 400 Cable  
Kit 9-75400  
Panel 7dbi Antenna & 75' 5D Cable  
Kit 7-10050  
Yagi 11dbi Antenna & 100' 400 Cable  
Kit 11-7550  
Yagi 9dbi Antenna & 75' 400 Cable  
Kit 9-100400  
Panel 7dbi Antenna & 100' 5D Cable  
Kit 5-30400  
Yagi 11dbi Antenna & 75' 5D Cable  
Kit 11-100500  
Yagi 9dbi Antenna & 100' 400 Cable  
Kit 9-7550  
Omni 5dbi Antenna & 30' 400 Cable  
Kit 5-3050  
Yagi 11dbi Antenna & 100' 5D Cable  
Kit 10-3050  
Yagi 9dbi Antenna & 75' 5D Cable  
Kit 9-10050  
Omni 5dbi Antenna & 30' 5D Cable  
Kit 5-50400  
Panel 10dbi Antenna & 30' 5D Cable  
Kit 10-50400  
Yagi 9dbi Antenna & 100' 5D Cable  
Kit 7-3050  
Omni 5dbi Antenna & 50' 400 Cable  
Kit 5-5050  
Panel 10dbi Antenna & 50' 400 Cable  
Kit 10-5050  
Panel 7dbi Antenna & 30' 5D Cable  
Kit 7-50400  
Omni 5dbi Antenna & 50' 5D Cable  
Kit 5-75400  
Panel 10dbi Antenna & 50' 5D Cable  
Kit 10-75400  
Panel 7dbi Antenna & 50' 400 Cable  
Kit 7-5050  
Omni 5dbi Antenna & 75' 400 Cable  
Kit 5-10400  
Panel 10dbi Antenna & 75' 400 Cable  
Kit 10-100400  
Panel 7dbi Antenna & 50' 5D Cable  
Kit 7-75400  
Omni 5dbi Antenna & 100' 400 Cable  
Kit 5-7550  
Panel 10dbi Antenna & 100' 400 Cable  
Kit 10-7550  
Panel 7dbi Antenna & 75' 400 Cable  
Kit 7-100400  
Omni 5dbi Antenna & 75' 5D Cable  
Kit 5-10050  
Panel 10dbi Antenna & 75' 5D Cable  
Kit 10-10050  
Panel 7dbi Antenna & 100' 400 Cable  
Omni 5dbi Antenna & 100' 5D Cable  
Panel 10dbi Antenna & 100' 5D Cable  
Indoor Antenna & Cable Kit Options  
Kit 72-5050-50  
Kit 73-7550-50  
Kit 3-30400  
2 Panel 7dbi Antenna with50' 5D N male  
2-Way Splitter  
3 Panel 7dbi Antenna & 75' 5D Cable  
3-Way Splitter  
Omni 3dBi Antenna with 30' 400 Cable  
Kit 3-50400  
Kit 52-5050-50  
kit 74-7550-50  
Omni 3dBi Antenna & 50' 400 Cable  
Kit 32-50400-50  
2 Whip 5dbi Antenna &50' 5D Cable  
2-Way Splitter  
4 Panel 7dbi Antenna & 75' 5D Cable  
3 2-Way Splitter  
2Omni 3dBi Antenna & 50' 400 Cable  
2-Way Splitter  
Kit 102-5050-50  
Kit 3-30400  
2 Panel 10dbi Antenna with50'5D N male  
2-Way Splitter  
Omni 3dBi Antenna with 30' 400 Cable  
Kit 3-5050  
Kit 33-50400-50  
3 Omni 3dBi Antenna & 50' 400 Cable  
3-Way Splitter  
Kit 103-7550-50  
Omni 3dBi Antenna & 50' 5D Cable  
Kit 3-7550  
3 Panel 10dbi Antenna & 75' 5D Cable  
3-Way Splitter  
Kit 34-50400-50  
Omni 3dBi Antenna & 75' 5D Cable  
Kit 3-10050  
4 Omni 3dBi Antenna &50' 400 Cable  
3 2-Way Splitter  
kit 104-7550-50  
4 Panel 10dbi Antenna & 75' 5D Cable  
3 2-Way Splitter  
Omni 3dBi Antenna & 100' 5D Cable  
40  
FCC and IC Statements  
FCC RF EXPOSURE STATEMENT  
This equipment complies with FCC radiation exposure limits set forth for an  
uncontrolled environment. End users must follow the specific operating  
instruction for satisfying RF exposure compliance. This transmitter must not be  
colocated or operating in conjunction with any other antenna or transmitte.  
IC RF EXPOSURE STATEMENT  
The devices is compliance with RF exposure limits. The minimum distance  
from body to use the device is 20 CM.  
Le présent appareil est conforme aux conformité ou aux limites d’intensité  
de champ RF. La distance minimale du corps à utiliser le dispositif est de 20  
CM.  
This equipment has been tested and found to comply with the limits for a  
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are  
designed to provide reasonable protection against harmful interference in a  
residential installation. This equipment generates, uses and can radiate radio  
frequency energy and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the equipment off  
and on, the user is encouraged to try to correct the interference by one or  
more of the following measures:  
• Re-orient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver  
• Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected  
• Consult the dealer or an experienced radio/TV technician for help  
Changes or modifications not expressly approved by HiBoost could void the  
user’s authority to operate the equipment. For a complete list of antennas and  
cables approved for use with these boosters see Authorized Kitting Options  
41  
FCC 27.50(d)(4) Statement: Fixed, mobile, and portable (handheld) stations  
operating in the 1710-1755 MHz band are limited to 1-watt EIRP. Fixed  
stations operating in the 1710-1755 MHz band are limited to a maximum  
antenna height of 10 meters above ground.  
FURTHER INFORMATION ON SIGNAL BOOSTER END-USE REGISTRATION  
The following links are the currently active contacts for booster registration  
with U.S. wireless providers:  
IC Statement: This device complies with Innovation, Science and Economic  
Development Canada ICES-003 Compliance Label: CAN ICES-3 (B)/  
NMB-3(B). Le présent appareil est conforme Innovation, science et dévelop-  
pement économique Canada ICES-003 Étiquette de conformité: CAN ICES-3  
(B) / NMB-3 (B).  
Please follow the link to access the CPC-2-1-05:  
This is a CONSUMER device.  
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your  
providers consent. Most wireless providers consent to the use of signal boosters. Some providers may  
not consent to the use of this device on their network.If you are unsure, contact your provider.  
In Canada, BEFORE USE, you must meet all requirements set out in ISED CPC-2-1-05.  
You MUST operate this device with approved antennas and cables as specified by the manufacturer.  
Antennas MUST be installed least 20 cm(8 inches)from(i. e..MUST NOT be installed within 20 cm  
of)any person.  
You MUST cease operating this device immediately if requested by the FCC(or ISED in Canada)or a  
licensed wireless service provider.  
WARNING. E911 location information may not be provided or may be inaccurate for calls served by  
using this device.  
This device may be operated ONLY in a fixed location(i.e., may operate in a fixed location only )for  
in-building use.  
42  
Return and Warranty Policies  
30-Day Money-Back Guarantee: If for any reason the performance of any  
product is not acceptable, the product may be returned to the reseller within  
30-days with proof of purchase. Please contact the customer support team.  
3-Year Warranty: Signal boosters and kits are warranted for 3 years. We  
will repair or replace the unit and will cover the cost of delivery back to  
consumers located within the continental US and Canada. We will only  
cover shipping to our office if the booster was delivered to you recently,  
and was delivered defective.  
Customers can choose to return the signal boosters and kits directly to the  
manufacturer at the purchaser's expense with a dated proof of purchase and a  
Returned Material Authorization (RMA) number supplied by us. RMA numbers  
may be obtained by contacting customer support at 972-870- 5666 or support  
@hiboost.com  
This warranty does not apply to any signal boosters or kits determined by us  
to have been subjected to tampering, misuse, abuse, neglect, or mishandling  
that alters or damages physical or electronic properties.  
We are not liable for any Signal Supervisor application network connectivity  
issues. The cell phone signal booster relies on a strong, continuous and reliable  
connection to the internet in order to communicate with the cell phone applica-  
tion. For all Signal Supervisor Application related issues, please check your  
network strength and call our technical support.  
Failure to use a surge-protected AC power strip with at least a 1000 Joule  
rating will void your warranty. Damage caused by lightning is not covered by  
this warranty.  
All of the products that are packaged with other accessory products are  
intended for resale and used as a single integrated system. Such product kits  
are required to be sold to the end-users or subsequent reseller as packaged.  
43  
3150 Premier Drive,Suite 130,  
Irving, TX 75063  
(972) 870-5666  

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