P3PC-4162-03EN
Getting Started
Thank you for purchasing ScanSnap iX500 (hereinafter referred to as "the ScanSnap"). This manual
describes the preparation required for use of the ScanSnap. Follow the preparation procedures
described in this manual.
For details about ScanSnap functions and features, basic operation, daily care, and consumable replacement,
refer to the Operator's Guide (PDF) which is available on the Setup DVD-ROM.
Microsoft product screenshots are reprinted with permission from Microsoft Corporation.
Microsoft, Windows, Windows Vista, Excel, and PowerPoint are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
Apple, the Apple logo, Mac, Mac OS, OS X, iPhoto, iTunes, and App Store are trademarks of Apple Inc.
ABBYY™ FineReader™ Engine © ABBYY. OCR by ABBYY
ABBYY and FineReader are trademarks of ABBYY.
The Wi-Fi Protected Setup logo is a trademark of Wi-Fi Alliance.
Other company names and product names are the registered trademarks or trademarks of the respective
companies.
July 2013
© PFU LIMITED 2012-2013
Preparing
Checking the Components
Make sure that all items shown below are included in the package.
1. ScanSnap (× 1)
2. AC cable (× 1) (*1)
3. AC adapter (× 1)
4. USB cable (USB 3.0 supported) (× 1)
5. Safety Precautions (× 1)
6. Setup DVD-ROM (× 1)
7. Adobe® Acrobat® DVD-ROM (× 1)
8. ScanSnap Carrier Sheet (× 1)
9. Rack2-Filer Smart with Magic Desktop
(× 1) (*2)
1
5
2
3
4
6
7
8
9
*1 : The contents may vary depending on the country and the ScanSnap model purchased.
*2 : Bundled with FI-IX500-D
If any other packaging is provided, make sure to store it as well. Make sure to handle the components with
care. The box and packaging materials are required for storage and transportation of the ScanSnap. Do not
throw them away. If anything is missing or damaged, contact your FUJITSU scanner dealer or an authorized
FUJITSU scanner service provider.
1
Removing the Protective Packaging
Follow the procedure described below to remove the protective packaging before using the ScanSnap.
1. Open the ADF paper chute (cover) (1), and
pull the tape to remove the protective foam
sheet (2) from the stacker. Open the stacker
(3) and pull the tape to remove the
protective sheet from the ADF top section
(4).
ADF Paper Chute (cover)
1
3
4
ADF Top
Section
2
Stacker
2. Pull the ADF release tab to open the ADF
top section, and pull the tape to remove the
protective card from the side guides.
ADF Top
Section
Protective
Card and
Tape
ADF Release Tab
Magnets
If the magnetic part of the ADF top section makes contact with the black magnetic part
of a magnetic card or IC card, the data on the card may be lost.
CAUTION
Installing the Software
Windows® Installation (J page 4)
Mac OS Installation (J page 7)
ATTENTION
zDo not connect the ScanSnap to your computer before installing the software.
zIf you have no DVD-ROM drive, please visit the following web page:
HINT
When you export the data scanned by the ScanSnap to your mobile device, download ScanSnap Connect
Application from an available source such as iTunes, App Store, or Google Play.
3
Windows® Installation
■ Software
You can install the following software.
z ScanSnap Manager (Scanner driver)
z ScanSnap Organizer (File management application)
z CardMinder (Business card management application)
z ABBYY FineReader for ScanSnap™ (OCR application)
Install other software bundled with the ScanSnap as needed.
For details about each software and its installation procedures, refer to "Installing the Software" in the
Operator's Guide.
■ System Requirements
For the latest information on requirements, please visit the ScanSnap Support Site at:
Windows® 8 (32-bit/64-bit) (*1)
Operating system
Windows® 7 (32-bit/64-bit)
Windows Vista® (32-bit/64-bit) (*2)
Windows® XP (32-bit) (*3)
Intel® Core™2 Duo 2.2 GHz or higher
CPU
®
(Recommended: Intel Core™ i5 2.5 GHz or higher)
Memory
32-bit: 1 GB or more (Recommended: 4 GB or more)
64-bit: 2 GB or more (Recommended: 4 GB or more)
Windows® 8: 1024
×
768 pixels or higher
Display resolution (*4)
Hard disk space (*5)
Windows® 7/Windows Vista®/Windows® XP: 800
×
600 pixels or higher
4386 MB or more of free hard disk space
Additionally, 1 GB or more of free hard disk space is required for ScanSnap iX500
Deluxe (FI-IX500-D/FI-IX500-DC). For details, refer to the manuals for Rack2-Filer
Smart with Magic Desktop.
USB port
USB 3.0 (*6)/USB 2.0/USB 1.1
*1 : The software bundled with the ScanSnap operates as a desktop application.
*2 : Service Pack 2 or later is required.
*3 : Service Pack 3 or later is required.
*4 : When the font size is large, some screens may not be displayed properly.
In that case, use a smaller font size.
*5 : For Windows® 8, Windows Vista®, and Windows® XP, if Microsoft® .NET Framework 3.5 SP1 is not
installed, a maximum of 500 MB of additional free hard disk space is required for it.
*6: Some computers do not recognize the ScanSnap when it is connected to a USB 3.0 port.
For the latest information on USB 3.0, please visit the following web page:
ATTENTION
zIf the system requirements above are not satisfied, the ScanSnap may not operate.
zScanning speed will slow down in the following cases:
- The CPU or the memory does not meet the required specifications
- The version of the USB port or the USB hub is USB 1.1
zThe actual increase in used disk space after installation and the required disk space for installation may
differ from each other depending on your Windows® system disk management.
4
■ Installation
HINT
When the installation is complete, a pop-up balloon which indicates that the latest updates are available on the download
server may appear. For details, refer to the ScanSnap Online Update Help.
1. Turn your computer on and log on as a user with Administrator privileges.
2. Insert the Setup DVD-ROM into the DVD-ROM drive.
D The [ScanSnap Setup] dialog box appears.
HINT
If the [ScanSnap Setup] dialog box does not appear, double-click "ScanSnap.exe" in the DVD-ROM via Windows
Explorer.
3. Click the [Install Products] button.
D The [Install Products] dialog box appears.
4. Click the [ScanSnap] button.
Follow the instructions on the screen to continue with
the installation.
D When you proceed with the operation, the [ScanSnap -
Connecting the ScanSnap] dialog box appears.
5
5. Follow the instructions on the screen to connect
the ScanSnap to the computer.
Click the [Next] button, and follow the instructions on
the screen to connect the ScanSnap to the
computer.
For details, refer to "Connecting the ScanSnap"
(page 9).
D When the connection check is complete, the
[ScanSnap Wireless Network Setup] dialog box
appears.
Check the ScanSnap operation before connecting
the ScanSnap to a wireless LAN.
6. Check the operation of the ScanSnap.
For details, refer to "Scan Test (USB Connection)" (page 11).
7. Select whether you want to configure the
wireless settings for connecting the ScanSnap to
a wireless LAN.
D To configure the wireless settings, click the [Setup
Now] button, and then follow the instructions on the
screen. For details, refer to "Connecting the
ScanSnap to a Wireless LAN" (page 12).
D Otherwise, click the [Later] button.
HINT
If you want to configure the wireless settings for connecting the ScanSnap to a wireless LAN at another
time, refer to the Operator' s Guide.
8. Remove the Setup DVD-ROM from the DVD-ROM drive.
ATTENTION
If installation is not completed successfully, click the [Manuals] button in the [ScanSnap Setup] dialog box,
and then the [Troubleshooting (installation)] button, and refer to Troubleshooting (installation).
6
Mac OS Installation
■ Software
You can install the following software.
z ScanSnap Manager (Scanner driver)
z CardMinder (Business card management application)
z ABBYY FineReader for ScanSnap™ (OCR application)
Install other software bundled with the ScanSnap as needed.
For details about each software and its installation procedures, refer to "Installing the Software" in the
Operator's Guide.
■ System Requirements
For the latest information on requirements, please visit the ScanSnap Support Site at:
Operating system (*)
OS X v10.8 (Recommended: 10.8.1 or later)
Mac OS X v10.7 (Recommended: 10.7.4 or later)
Mac OS X v10.6 (Recommended: 10.6.8)
Intel® Core™2 Duo 2.4 GHz or higher
(Recommended: Intel Core™ i5 2.5 GHz or higher)
CPU
®
Memory
2 GB or more (Recommended: 4 GB or more)
Display
resolution
1024
×
768 pixels or higher
Hard disk space
USB port
2450 MB or more of free hard disk space
USB 3.0/USB 2.0/USB 1.1
*
: It is recommended to apply the latest updates to Mac OS.
ATTENTION
zIf the system requirements above are not satisfied, the ScanSnap may not operate.
zScanning speed will slow down in the following cases:
- The CPU or the memory does not meet the required specifications
- The version of the USB port or the USB hub is USB 1.1
■ Installation
HINT
When the installation is complete, the [ScanSnap Online Update] window may appear. For details, refer to
the ScanSnap Online Update Help.
1. Turn your computer on and log on as a user with Administrator privileges.
2. Insert the Setup DVD-ROM into the DVD-ROM drive.
D The [ScanSnap] window appears.
7
3. Double-click the [ScanSnap] icon.
Follow the instructions on the screen to continue with
the installation.
D When you proceed with the operation, the [ScanSnap
- Connecting the ScanSnap] window appears.
4. Follow the instructions on the screen to connect
the ScanSnap to the computer.
Click the [Next] button, and follow the instructions on
the screen to connect the ScanSnap to the
computer.
For details, refer to "Connecting the ScanSnap"
(page 9).
.
D When the connection check is complete, the
[ScanSnap Wireless Network Setup] window
appears.
Check the ScanSnap operation before connecting the
ScanSnap to a wireless LAN.
5. Check the operation of the ScanSnap.
For details, refer to "Scan Test (USB Connection)" (page 11).
6. Select whether you want to configure the
wireless settings for connecting the ScanSnap to
a wireless LAN.
D To configure the wireless settings, click the [Setup
Now] button, and then follow the instructions on the
screen. For details, refer to "Connecting the
ScanSnap to a Wireless LAN" (page 12).
D Otherwise, click the [Later] button.
HINT
If you want to configure the wireless settings for connecting the ScanSnap to a wireless LAN at another
time, refer to the Operator' s Guide.
7. Remove the Setup DVD-ROM from the DVD-ROM drive.
8
Connecting the ScanSnap
ATTENTION
zOnly one ScanSnap can be used by a computer at a time.
zUse only the cable supplied with the ScanSnap.
Do not use AC adapters other than the one supplied with this ScanSnap. Doing so may
cause damage to the ScanSnap.
CAUTION
1. Connect the AC cable to the AC adapter
(collectively called the "power cable").
AC Cable
AC Adapter
2. Plug the power cable into the power
connector at the back of the ScanSnap, and
the other end to an AC outlet.
AC Outlet
Power Connector
Power Cable
3. Remove the tape seal on the USB connector
of the ScanSnap.
Tape Seal
4. Connect the USB cable to the USB connector
on the ScanSnap and the USB port on your
computer.
ATTENTION
zWhen connecting to USB hub, make sure to
connect the ScanSnap to the USB hub which is
connected to a USB port of your computer. Use a
powered USB hub (with AC adapter).
zIf USB port or USB hub is USB 1.1, scanning speed
will slow down.
zConnect the USB cable with the USB mark facing
up.
USB Cable
9
5. Open the ADF paper chute (cover) of the ScanSnap.
D The ScanSnap is powered on and the [Scan] button lights
in blue.
ADF Paper Chute (cover)
ATTENTION
zThe bottom of the ScanSnap may become hot when the
ScanSnap is used, but this heat does not affect operation
or cause any physical harm. However, be careful not to
drop the ScanSnap when carrying it.
zWhen the ScanSnap is turned on and left unused for 4
hours, it will turn itself off automatically. To turn the
ScanSnap back on, perform one of the following
operations:
- Press the [Scan] button (Scanning does not start).
- Close the ADF paper chute (cover) and open it again
[Scan] Button
The time until power-off can be changed. For details, refer to
the Operator's Guide.
HINT
When you close the ADF paper chute (cover), the
ScanSnap will turn off.
6. Check the ScanSnap Manager icon.
D The ScanSnap Manager icon
appears when you click
right of the taskbar.
is displayed in the menu that
on the notification area, at the far
To have the ScanSnap Manager icon
always displayed on the
notification area, drag the icon and drop it onto the notification
area.
ATTENTION
If the ScanSnap Manager icon is
, right-click on
and select [To establish connection] from the
menu. You can reference the appropriate actions for connecting the scanner.
D The ScanSnap Manager icon
appears in the Dock.
ATTENTION
If the ScanSnap Manager icon is
, while holding down the [control] key, click
and then select
[To establish connection] from the menu. You can reference the appropriate actions for connecting
the scanner.
10
Scan Test (USB Connection)
After you perform a scan, check the linkage with applications.
For details on documents that can be scanned with the ScanSnap, refer to "ScanSnap Overview" in the
Operator's Guide.
ATTENTION
If the ScanSnap Manager icon is
mobile device. When the connection between the mobile device and the ScanSnap is disconnected, the
ScanSnap Manager icon changes to )/ ).
(
)/
(
), exit ScanSnap Connect Application on the
(
(
1. Load a document in the ScanSnap.
1. Pull the stacker on the ADF top section towards you.
2. Prepare to load a document in the ScanSnap.
3. Load the document on the ADF paper chute (cover), and adjust the side guides to the size of the
document.
3.
1.
2.
Pull Out the Extension
Set the
Document
Face-down
and Top-first
Open the Side
Guides
Raise the
Stacker
Stacker
2. Press the [Scan] button on the ScanSnap.
D Scanning starts. The Quick Menu appears when
scanning is completed.
ATTENTION
If scanning does not start, refer to "Troubleshooting"
in the ScanSnap Manager Help.
11
3. In the Quick Menu, click the icon of the application to link with ScanSnap Manager.
D The selected application is started.
Confirm that ScanSnap Manager is linked with the application that was selected from the Quick Menu.
Connecting the ScanSnap to a Wireless LAN
To connect the ScanSnap to the wireless LAN, follow the instructions on the screen that is displayed
after the installation.
HINT
If the ScanSnap is already connected to a wireless LAN, some steps may be skipped. Follow the instructions on the
screen that is displayed.
1. On the wizard screens for connecting the ScanSnap to the wireless LAN, click the [Next]
button (
) or the [Continue] button (
).
D The [Preparation] screen appears.
12
2. After performing the preparations as described on the screen, click the [Next] button
(
) or the [Continue] button (
).
D The [Wireless LAN setting] screen appears.
If the ScanSnap is able to connect to the wireless LAN using the wireless settings of this computer, a
confirmation message appears instead of the [Wireless LAN setting] screen. Clicking the [Yes] button
on the screen connects the ScanSnap to the wireless LAN. Proceed to step 4..
3. Connect the ScanSnap to the wireless LAN.
Proceed by following the instructions on the screen.
D The [Confirm connection with computer] screen appears.
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4. Select whether to register the current computer to the ScanSnap as a computer to be
connected to the ScanSnap via wireless LAN.
ATTENTION
zNo more than one computer can be connected to the ScanSnap via wireless LAN. If you register the
current computer to the ScanSnap, other computers cannot be connected to the ScanSnap via
wireless LAN.
zTo change the computer that is connected to the ScanSnap via wireless LAN, click [
] J
[
] on the screen that appears when you start ScanSnap Wireless Setup Tool.
Start up the ScanSnap Wireless Setup Tool in the following ways:
Select [Start] menu J [All Programs] J [ScanSnap Manager] J [ScanSnap Wireless Setup Tool]
(for Windows® 8, right-click the Start screen, and select [All apps] on the app bar J [ScanSnap
Wireless Setup Tool] under [ScanSnap Manager]).
From the sidebar in Finder, select [Applications] J [ScanSnap] and double-click [ScanSnap Wireless
Setup Tool].
D The [Check mobile connection] screen appears.
5. Select whether to connect the ScanSnap and the mobile device via wireless LAN.
If you want to connect them, click the [Yes] button and follow the instructions on the screen.
If you do not want to connect them, click the [No] button. You can use the ScanSnap Wireless
Setup Tool to connect the ScanSnap and the mobile device via wireless LAN at another time. For
details, refer to the Wireless Setup Tool help.
D When the mobile connection check is complete, "Wireless network setup is complete" appears.
6. Follow the instructions on the screen to close the window.
14
Scan Test (Wireless LAN Connection)
Check that the image scanned by the ScanSnap is sent to the computer or mobile device.
ATTENTION
If the ScanSnap Wireless Setup Tool or the Wireless Network Setup Wizard is running, exit them.
When You Connect a Computer to the ScanSnap
1.
Disconnect the USB cable connecting the ScanSnap to the computer.
ATTENTION
If the ScanSnap Manager icon is
the mobile device.
(
)/
(
), exit ScanSnap Connect Application on
changes to )/ ).
(
(
2. Scan a document with the ScanSnap.
For details, refer to "Scan Test (USB Connection)" (page 11).
When You Connect a Mobile Device to the ScanSnap
1. Start ScanSnap Connect Application on the mobile device to connect to the ScanSnap.
For details, refer to the ScanSnap Connect Application User's Guide.
2. Scan a document with the ScanSnap.
For details, refer to "Scan Test (USB Connection)" (page 11).
D The scanned image is displayed on the mobile device when the scanning is complete.
If the scanned image is displayed on the mobile device, then the scanning check is complete.
ATTENTION
zDepending on the ScanSnap installation location, it may take some time until the scanned image is
displayed on the mobile device. For details, refer to "Troubleshooting" in the ScanSnap Manager Help.
zIf the scanned image is not displayed on the mobile device after the scanning is complete, refer to the
ScanSnap Connect Application User's Guide.
15
Contact for Inquiries
z Adobe® Acrobat®
For inquiries regarding Adobe Acrobat, refer to the following Web page:
z ABBYY FineReader for ScanSnap™
From the [Start] menu, select [All Programs] J [ABBYY FineReader for ScanSnap (TM) 5.0] J
[User's Guide] J [Technical Support].
From the Finder window, select [Applications] J [ABBYY FineReader for ScanSnap] J [ABBYY
FineReader for ScanSnap] J [Help] J [ABBYY FineReader for ScanSnap Help] J [Technical
Support].
z ABBYY FineReader Express Edition for Mac
From the Finder window, select [Applications] J [ABBYY FineReader Express] J [Help] J
[FineReader Express Help] J [Technical Support].
z Evernote
For inquiries regarding Evernote, refer to the following Web page:
z Google Docs™
For inquiries regarding Google Docs™, refer to the Docs Help or the Help forum by clicking on the
Help link in Google Docs™.
z Salesforce
Contact your Salesforce system administrator.
z SugarSync
For inquiries regarding SugarSync, refer to the following Web page:
z Dropbox
For inquiries regarding Dropbox, refer to the following Web page:
z ScanSnap
For other inquiries regarding the ScanSnap, refer to the following Web page:
If the solution to your problem cannot be found on the above Web page, refer to the contact
information for your Fujitsu office on the following Web page:
■ Contact for Purchasing Consumables or Cleaning Materials
Notice
zCopying of the contents of this document in whole or in part and copying of the scanner application is
prohibited under the copyright law.
zThe contents of this document are subject to change without notice.
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