FUJITSU ESPRIMO Q957 02 User Manual

System  
Operating Manual  
FUJITSU Desktop  
ESPRIMO Q55x / Q958  
ESPRIMO Q956 / Q957  
Published by / Contact address in the EU  
Fujitsu Technology Solutions GmbH  
Mies-van-der-Rohe-Straße  
80807 Munich, Germany  
8
Copyright  
© Fujitsu Technology Solutions GmbH 2019. All rights reserved.  
Publication Date  
03/2019  
Order No.: A26361-K1012-Z320-1-7619, edition 6  
Remarks  
Notes on the product description are consistent with Fujitsu´s design specications and  
are made available for comparison purposes. The actual results may differ due to several  
factors. Technical data is subject to change without notication. Fujitsu does not accept  
any responsibility for technical or editorial errors nor for omissions.  
Trademarks  
Fujitsu, the Fujitsu logo and ESPRIMO are registered trademarks of Fujitsu Limited  
or its subsidiaries in the USA and other countries.  
PS/2 is a registered trademark of International Business Machines, Inc.  
Kensington is a registered trademark of the ACCO brand.  
USB Type-C™ and USB-C™ are trademarks of the USB Implementers Forum  
in the USA and other countries.  
Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation  
in the USA and/or other countries respectively.  
All other trademarks mentioned here are the property of their particular owner.  
Copyright  
No part of this publication may be copied, reproduced or translated without  
prior written permission from Fujitsu.  
No part of this publication may be stored or transmitted in any electronic manner  
without written permission from Fujitsu.  
Contents  
Contents  
Your ESPRIMO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Validity of the Reference Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Notational conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Ports and Operating Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Important notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Safety notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Transporting the device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Cleaning the device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Energy-saving, disposal and recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Important notes on ESPRIMO Q957 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Unpacking and checking the delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Steps for initial setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Fitting the underside cover (device-dependent) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Setting up the device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Operating position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Attach adhesive feet (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Fitting the base (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Fitting the device to the VESA interface on a monitor (optional) . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Connecting the power cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Connecting external devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Ports on the device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Connecting the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Connecting a USB mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Connecting a USB keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Connecting external devices to the serial interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Connecting external devices to the USB ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Connecting a PS/2 device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Initial switch-on: Software will be installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
Switch on the monitor and the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
Installing the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
Switch the device on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
Switching the device off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
Indicators on the device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
Important keys and key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
Optical drive (device-dependent) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
Handling storage media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
Inserting or removing storage media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Manual removal of storage media (emergency removal) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Wireless LAN / Bluetooth wireless components (device-dependent) . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Switching the wireless components on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Settings in BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Starting the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Operating the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
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Contents  
Shutting down the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Property and data protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
BIOS Setup security functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Using the SmartCard reader (device-dependent) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Using a palm sensor (device-dependent) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
Using the security lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
Using a locking slide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52  
Lead-sealing the casing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54  
Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
Help if problems occur . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
Power-on indicator remains unlit after you have switched on your device . . . . . . . . . . . . . . . . . 55  
The device cannot be switched off with the On/Off switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56  
Monitor remains blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56  
No mouse pointer displayed on the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
Date and time are not correct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
SmartCard reader is not recognised . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
SmartCard PIN forgotten . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
SmartCard lost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
User and/or supervisor SmartCard lost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58  
Error messages on the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58  
Installing new software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58  
Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58  
System expansions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59  
Information about boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
Overview of the installation openings and drives in your device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61  
Preparing to remove components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64  
Removing and securing the top casing cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65  
Removing the casing top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65  
Securing the top casing cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66  
Inserting and removing the drive cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
Removing the drive cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
Installing the drive cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68  
Installing and removing an optical drive (device-dependent) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68  
Installing the optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68  
Removing the optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72  
Installing and removing the second hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75  
Installing the second hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75  
Removing second hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80  
Installing and removing the SmartCard reader and palm sensor (device-dependent) . . . . . . . . . . 84  
Installing the SmartCard reader/palm sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84  
Removing the SmartCard reader / palm sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86  
Removing and installing the 2.5" hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88  
Removing a 2.5 inch hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88  
Installing a 2.5 inch hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89  
Removing and installing the fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91  
Removing the fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91  
Installing the fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92  
Inserting and removing the M.2 module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93  
Removing M.2 module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93  
Installing the M.2 module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94  
Changing the lithium battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95  
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Removing and attaching the bottom casing cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96  
Remove the casing bottom cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96  
Securing the bottom casing cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97  
Installing and removing additional memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97  
Open the service cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98  
Removing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98  
Installing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99  
Closing the service cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99  
Finishing component removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99  
Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101  
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Fujitsu  
Your ESPRIMO  
Your ESPRIMO  
Summary  
... is available with various conguration levels, which differ in terms of hardware and software  
equipment. You can install additional drives (for example a DVD drive) and other boards.  
This manual tells you how to start using your device and how to operate it in daily use.  
This manual applies for all conguration levels. Depending on the conguration level  
chosen some of the hardware components described may not be available on your  
device. Please observe the notes on your Operating System.  
Depending on the conguration selected, the operating system is pre-installed  
on your hard disk (e.g. Windows).  
Detailed information on this device is also provided:  
in the "Quick Start Guide" poster  
in the "Safety/regulations" manual  
in the "Warranty" manual  
in the BIOS manual for your device  
in the operating manual for the monitor  
in the manual for the motherboard  
in your Operating System documentation  
Validity of the Reference Manual  
This Reference Manual is valid for the following systems:  
FUJITSU Desktop ESPRIMO Q556 (if applicable, followed by sufxes)  
FUJITSU Desktop ESPRIMO Q558  
FUJITSU Desktop ESPRIMO Q956  
FUJITSU Desktop ESPRIMO Q957  
FUJITSU Desktop ESPRIMO Q958  
Fujitsu  
7
     
Your ESPRIMO  
Notational conventions  
Pay particular attention to text marked with this symbol. Failure to observe  
these warnings could pose a risk to health, damage the device or lead  
to loss of data. The warranty will be invalidated if the device becomes  
defective through failure to observe these warnings.  
Indicates important information for the proper use of the device.  
Indicates an activity that must be performed  
Indicates a result  
This font  
indicates data entered using the keyboard in a program dialogue or at  
the command line, e.g. your password (Name123) or a command used to  
start a program (start.exe)  
This font  
indicates information that is displayed on the screen by a program, e.g.:  
Installation is complete.  
This font  
indicates  
terms and texts used in a software interface, e.g.: Click on Save  
names of programs or les, e.g. Windows or setup.exe.  
"This font"  
indicates  
cross-references to another section, e.g. "Safety information"  
cross-references to an external source, e.g. a web address: For more  
Names of CDs, DVDs and titles or designations for other materials,  
e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual  
Key  
F10  
indicates a key on the keyboard, e.g:  
This font  
indicates terms and texts that are emphasised or highlighted, e.g.: Do  
not switch off the device  
8
Fujitsu  
 
Ports and Operating Elements  
Ports and Operating Elements  
Ports  
This chapter presents the individual hardware components of your device. This will provide  
you with an overview of the ports and operating elements on the device. Please familiarise  
yourself with these components before you start to work with the device.  
Front  
The device is available in several device variants:  
Device variant with optical drive  
Device variant with SmartCard reader and / or palm sensor  
Device variant with second hard disk  
If you have not installed either an optical drive or a SmartCard reader / palm  
sensor or a second hard disk, mount the blanking plate.  
You can nd information on modifying the device and on installing and removing  
components in Section "System expansions", Page 59.  
Device variant with the maximum of components  
1 2 3 4 5 6 7 8 9  
1
2
3
4
5
= Microphone port  
6
7
8
9
= USB port (USB 3.1, type C) (optional)  
= Hard disk indicator  
= Audio output  
= USB port (USB 3.1, type A)  
= USB port (USB 3.1, type A)  
= Insert/eject button, optical drive (optional)  
= On/Off switch with power-on indicator  
= Emergency removal  
Fujitsu  
9
     
Ports and Operating Elements  
Device variant with SmartCard reader and / or palm sensor  
1 2 3 4 5 67 8 9 10  
1
2
3
4
5
= Microphone port  
6
7
8
9
= USB port (USB 3.1, type C) (optional)  
= SmartCard reader indicator (optional)  
= Hard disk indicator  
= Audio output  
= USB port (USB 3.1, type A)  
= USB port (USB 3.1, type A)  
= SmartCard reader (optional)  
= On/Off switch with power-on indicator  
10 = Palm sensor (optional)  
10  
Fujitsu  
Ports and Operating Elements  
Device variant with second hard disk  
1 2 3 4 5 6 7 8 9  
1
2
3
4
5
= Microphone port  
6
7
8
9
= USB port (USB 3.1, type C) (optional)  
= Hard disk indicator  
= Audio output  
= USB port (USB 3.1, type A)  
= USB port (USB 3.1, type A)  
= Removing second hard disk (optional)  
= On/Off switch with power-on indicator  
= Hard disk indicator of second hard  
disk (optional)  
Fujitsu  
11  
Ports and Operating Elements  
Rear  
FUJITSU Desktop ESPRIMO Q556  
1 2 3  
4
5
6
14  
13  
12  
11  
10  
9
8
7
1
2
3
4
5
6
7
= Latching clip (optional)  
= Top casing cover unlocking mechanism  
= Security lock device  
= Padlock clamp  
8
9
= 2 USB ports (USB 3.1)  
= 2 USB ports (USB 2.0)  
10 = Display port  
11 = Bottom casing cover unlocking mechanism  
12 = DVI-D monitor port  
= LAN port  
= PS/2 port  
13 = Serial port  
= Audio output  
14 = Mains connection (AC IN)  
12  
Fujitsu  
 
Ports and Operating Elements  
FUJITSU Desktop ESPRIMO Q558  
1 2 3  
4
5
7
6
14  
13  
12  
11  
10  
9
8
1
2
3
4
5
6
7
= Latching clip (optional)  
= Top casing cover unlocking mechanism  
= Security lock device  
= Padlock clamp  
8
9
= Audio output  
= 2 USB ports (USB 3.1)  
10 = Display ports  
11 = Bottom casing cover unlocking mechanism  
12 = DVI-D monitor port  
= LAN port  
= 4 USB ports (USB 2.0)  
= PS/2 port (optional)  
13 = Serial interface (optional)  
14 = Mains connection (AC IN)  
Fujitsu  
13  
Ports and Operating Elements  
FUJITSU Desktop ESPRIMO Q957/Q958  
1 2 3  
4
5
7
6
14  
13  
12  
11  
10  
9
8
1
2
3
4
5
6
7
= Latching clip (optional)  
= Top casing cover unlocking mechanism  
= Security lock device  
= Padlock clamp  
8
9
= Audio output  
= 4 USB ports (USB 3.1)  
10 = Display ports  
11 = Bottom casing cover unlocking mechanism  
12 = DVI-D monitor port  
= LAN port  
= 2 USB ports (USB 2.0)  
= PS/2 port (optional)  
13 = Serial interface (optional)  
14 = Mains connection (AC IN)  
14  
Fujitsu  
Important notes  
Important notes  
INoteosrtantnotes  
m
p
In this chapter you will nd information regarding safety which it is essential to  
take note of when working with your device.  
Safety notes  
SNaoftetynotes  
Please follow the safety notes provided in the "Safety/Regulations" manual  
as well as the safety notes given below.  
When installing and operating the device, please observe the notes on  
ambient conditions in Chapter "Technical data", Page 100 and Chapter "Getting  
started", Page 17 or the notes in the data sheets.  
The device may only be operated up to a maximum height of 3000 m  
(9842 ft) (for China only 2000 m (6557 ft)).  
When setting up the device, make sure there is clearance all around it so that  
the casing receives enough ventilation. In order to avoid overheating, do not  
cover the ventilation areas on the monitor or the device.  
You should operate the device only if the rated voltage of the device  
is the same as the local mains voltage.  
For complete disconnection from the mains voltage, you must pull  
the mains plug out of the socket.  
Please note that components in the system as well as the surface  
of the device may become very hot.  
The activities described in these instructions must always be performed with special care.  
Only qualied technicians should repair the device. Incorrect repairs could put the user  
at great risk or cause serious damage to the equipment (electric shock, risk of re).  
Do not lay or place any objects on the upper side of the device.  
Do not apply any pressure to the upper side of the device during operation.  
Transporting the device  
DTR  
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Transport all devices separately in their original packaging or in a packaging  
that protects them from knocks and jolts.  
Unpack them only at the installation site.  
If the device is brought from a cold environment into the room where it will be used,  
condensation may occur. In order to avoid damage to the device, wait before preparing  
it for use until the device has reached the ambient temperature and it is absolutely dry.  
Fujitsu  
15  
                 
Important notes  
Cleaning the device  
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Turn off all power and equipment switches and disconnect the power  
plug from the mains outlet.  
Do not clean any interior parts yourself, leave this job to a service technician.  
Do not use any cleaning agents that contain abrasives or may corrode  
plastic (alcohol, thinner or acetone).  
Never clean the device with water! Water entering into the device could  
present a serious risk to users (e.g. electric shock).  
Ensure that no liquid enters the system.  
The surface can be cleaned with a dry cloth. If particularly dirty, use a cloth that has been  
moistened in mild domestic detergent and then carefully wrung out.  
Use disinfectant wipes to clean the keyboard and the mouse.  
Energy-saving, disposal and recycling  
DSRaeisvcpiyno  
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g
You can nd information on these subjects in the "Environment and Energy Information" manual  
Important notes on ESPRIMO Q957  
In an unlikely extreme situation (CPU completely utilised and many external USB devices with  
high current consumption connected to the ESPRIMO Q95x simultaneously), the internal CPU  
frequency can be reduced to prevent a current overload. The mouse, keyboard, headphones  
and similar devices are low current consumers and are not affected.  
As soon as the overload is ended, the CPU frequency returns to the normal value.  
In the unlikely case of an extreme overload, the USB 3.1 port, type C, is deactivated and  
a reset is carried out to limit the output level to 4.5 W (900 mA).  
If an extreme system load occurs again, the USB 3.1 port, type C, will be permanently  
deactivated. To prevent restricted performance or the deactivation of devices, the device  
causing the overload must be stopped or the number of USB devices with high current  
consumption and connected to the ESPRIMO must be reduced. .  
The deactivated or throttled USB 3.1 port, type C, then automatically returns to full power  
when the device is reconnected or the system is restarted.  
16  
Fujitsu  
             
Getting started  
Getting started  
Gettingstarted  
Please observe the safety information in the "Important notes", Page 15 chapter.  
Unpacking and checking the delivery  
It is recommended not to throw away the original packaging material! It may be  
required for reshipment at some later date.  
CPaocn  
k
tentisnogf,delivery  
a
g
Unpack all the individual parts.  
Check the contents of the package for any visible damage caused during transport.  
Check whether the delivery conforms to the details in the delivery note.  
Should you discover that the delivery does not correspond to the delivery  
note, notify your local sales outlet immediately.  
Steps for initial setup  
Preparingforursset,use,overview  
Only a few steps are necessary to put your new device into operation for the rst time:  
Select a location for device and set up device  
Connect external devices such as mouse, keyboard and monitor  
Check the voltage at the mains outlet and connect the device to an electrical outlet  
Switch the device on  
You will learn more about the individual steps in the following sections.  
External devices  
If you have received other external devices in addition to your own device (e.g.  
a printer), do not connect these until after the initial installation. The following  
sections describe how to connect these external devices.  
Drives and boards  
If you have received drives or boards with your device, please do not install  
them until after rst-time setup. How to install drives and boards is described  
Fujitsu  
17  
               
Getting started  
Fitting the underside cover (device-dependent)  
Rating type plate  
FUJITSU Desktop ESPRIMO Q956/Q957:  
At the time of device delivery, the bottom cover (2) is not yet mounted on the bottom  
of the device, but packed along with the system so that you can read the type rating  
plate (3) and the software licence information when preparing it for use.  
The type rating plate and the software licence are afxed on the device cover and  
is usually located below the mounted bottom cover so that it is not visible.  
FUJITSU Desktop ESPRIMO Q55x/Q958:  
With the FUJITSU Desktop ESPRIMO Q55x, the type rating plate is attached to the  
underside of the device or to the right side of the device (when used vertically).  
FUJITSU Desktop ESPRIMO Q956/Q957:  
Only t the underside cover if you are using the device in a horizontal or  
vertical operating position without attaching it to a VESA interface (see  
If you are tting the device onto the VESA interface of a monitor, you  
must not t the underside cover. If you do, the screw holes for the VESA  
attachment will no longer be accessible.  
1
2
1
3
Device with device cover (1), with bottom cover Device with device cover (1) and visible type  
mounted (2)  
plate (3, ESPRIMO Q956/Q967 only), no bottom  
cover.  
The device has a device cover (1) at the bottom. The device cover is divided into two:  
during operation, the bottom cover (2) is inserted in the device cover.  
18  
Fujitsu  
 
Getting started  
In order to be able to mount the bottom cover prior to preparing it for use, proceed as follows:  
Turn the device over and place it on a stable, at and clean surface. If necessary, place a  
slip-resistant cloth on this surface to prevent the device from being scratched.  
2
1
1
Put the bottom cover as shown on the bottom of the device.  
Hook the bottom cover in the openings provided for this purpose at the bottom (1).  
Fold the cover in the direction of the arrow (2) until it engages noticeably and audibly.  
Information about removing the bottom cover is provided in Section "Remove the bottom cover",  
Fujitsu  
19  
Getting started  
Setting up the device  
VEDire  
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e
o
iconwomorikcstation  
e
When setting up your device, please read the recommendations and  
safety notes in the "Safety/regulations" manual.  
We recommend that you place your device on a surface with good anti-slip qualities.  
In view of the multitude of different nishes and varnishes used on furniture, it is  
possible that the rubber feet will mark the surface they stand on.  
Depending on the location of your device, bothersome vibrations and noises may  
occur. To prevent this, a distance of at least 10 mm / 0.39 inch should be maintained  
from other devices or objects on casing sides without ventilation areas.  
In order to avoid overheating, do not cover the ventilation areas  
on the monitor or the device.  
A minimum distance of 200 mm / 7.87 inch from the device must  
be observed for ventilation areas.  
Do not place multiple devices on one another and do not keep any monitor on the device.  
Do not expose the device to extreme ambient conditions (see "Technical data",  
Page 100, "Ambient conditions"). Protect the device from dust, humidity, and heat.  
Operating position  
You can use the device in various operating positions.  
Horizontal, top casing cover upwards  
For the device variant FUJITSU Desktop ESPRIMO Q55x/Q957/Q958, you must stick  
the enclosed adhesive feet in the four corners of the underside of the device in this  
operating position, see section "Attach adhesive feet (optional)", Page 23.  
20  
Fujitsu  
       
Getting started  
Vertical only with foot, on/off switch upwards  
For mounting, refer to Section "Fitting the base (optional)", Page 24  
The vertical operating position is only permissible with a foot!  
Operation in the vertical operating position is not allowed in Taiwan.  
Fujitsu  
21  
Getting started  
On the VESA interface of a monitor, ON/OFF switch facing upwards  
22  
Fujitsu  
Getting started  
Attach adhesive feet (optional)  
For the horizontal operating position, you must attach the adhesive feet to the device.  
1
1
1
1
Attach the adhesive feet to the four corners of the underside of the unit as shown (1).  
Fujitsu  
23  
 
Getting started  
Fitting the base (optional)  
Screw holes for attaching the base can only be found on the left side of the device.  
4
3
2
3
4
1
1
2
Place the device on the right side as shown.  
The screw holes (1) and guide openings (2) for securing the base on the  
left side of the device are facing upwards.  
Place the base on the left side of the device such that the locking lugs (3) are inserted into the  
corresponding guide openings (2) on the device and the screw holes (1) and (4) directly overlap.  
Place the screws into the overlapping screw holes (1 & 4) and attached  
the base to the device using the screws.  
24  
Fujitsu  
 
Getting started  
Fitting the device to the VESA interface on a monitor (optional)  
With ESPRIMO Q956/957 type devices, the casing cover is already tted  
with the corresponding screw holes by default.  
With ESPRIMO Q55x/Q958 type devices, you can order the corresponding  
casing cover with screw holes separately if necessary.  
The device must be tted onto the screen in such a way that the connecting  
and operating elements can be used from the side.  
Remove the bottom cover  
Requirement: The casing is opened and the casing cover is removed (refer to  
1
1
2
Release the locking lug (1) on the underside cover from the casing cover  
and remove the underside cover (2).  
Information about xing the underside cover is provided in Section "Fitting the  
Fujitsu  
25  
   
Getting started  
Mounting with screws  
1
1
a
1
1
Mount the casing cover (a) into the bolts at the rear of the monitor using the screws (1) supplied.  
26  
Fujitsu  
Getting started  
Secure the device on the casing cover mounted on the monitor.  
Fujitsu  
27  
Getting started  
Mounting with bolts and screws  
1
1
1
1
Screw in the four hexagon head bolts at the rear of the monitor (1).  
28  
Fujitsu  
Getting started  
1
a
1
1
Install the casing cover (a) into the bolts at the rear of the monitor using the screws supplied (1).  
Fujitsu  
29  
Getting started  
Secure the device on the casing cover mounted on the monitor.  
Mounting on monitors with height-adjustable column  
Detach all cables from the monitor.  
Fix the monitor base adapter by laying the  
Velcro tape around the monitor base (1) and  
looping it back through the metal eye (2).  
2
1
30  
Fujitsu  
Getting started  
Fix the casing cover onto the monitor base  
adapter using the screws (1) supplied.  
1
1
1
1
Secure the device on the casing cover  
mounted on the monitor.  
Fujitsu  
31  
Getting started  
Connecting the power cable  
Pro  
e
w
p
e
a
r
rcingfloeroperation  
a
b
Observe the safety notes in the enclosed "Safety/Regulations" manual.  
The supplied power cable conforms to the requirements of the country in  
which you purchased your device. Make sure that the power cable is approved  
for use in the country in which you intend to use it.  
Use the following table to check which mains plug applies for your country. The  
following illustration may be different from your country variant.  
1
2
Connect the power cable (1) to the power connector (AC IN) of the device.  
Connect the mains cable (2) to a mains socket.  
32  
Fujitsu  
     
Getting started  
Power connector  
Country  
USA, Canada, Mexico, parts of South America,  
Japan, Korea, the Philippines, Taiwan  
Russia and the Commonwealth of Independent  
States (CIS), large parts of Europe, parts of  
South America, the Middle East, parts of Africa,  
Hong Kong, India, large parts of South Asia,  
UK, Ireland, Malaysia, Singapore, parts of Africa,  
China, Australia and New Zealand  
Fujitsu  
33  
Getting started  
Connecting external devices  
Read the documentation on the external device before connecting it.  
With the exception of USB devices, always remove all power plugs  
before connecting external devices!  
Do not connect or disconnect cables during a thunderstorm.  
Always hold the plug of a cable when removing it. Never unplug a  
cable by pulling the cable itself.  
To ensure that your device works properly, use only the connection cable  
supplied or use a high-quality connection cable.  
Ports on the device  
PEDoxetrv  
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t
iscrnaldevices  
e
The ports are located on the front and back of the device. The ports available on your  
device depend on the conguration level you have selected. The standard ports are  
marked with the symbols shown below (or similar). Detailed information on the location  
of the connections is provided in the manual for the motherboard.  
DVI-D monitor port, white  
DP  
Display port  
Monitorport  
Serial port  
LAN port  
Serialport  
LANport  
USB 2.0 - Universal Serial  
Audio input (Line in)  
Bus, type A, black  
UniversalSerialBus  
USB 3.1 Gen1 - Universal  
Audio output (Line Out), light green  
ALiund  
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t
Serial Bus, Type A: blue, Type  
C: black  
UniversalSerialBus  
USB 3.1 Gen2 - Universal  
Serial Bus, type A: blue, type  
C: black  
PS/2 keyboard port, purple  
Keyboardport  
Some of the connected devices require special software (e.g. drivers) (refer to the  
documentation for the connected device and Operating System).  
34  
Fujitsu  
                   
Getting started  
Connecting the monitor  
Connect the monitor to your device only if it is switched off.  
Follow the instructions contained in the monitor operating manual to prepare  
the monitor (e.g. connecting cables).  
Monitor  
Plug the data cable into the desired monitor port of the device.  
Plug the monitor power cable into the grounded mains outlet.  
Connecting a USB mouse  
Connect the USB mouse to one of the USB ports on the device.  
CUoS  
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tingaUSBmouse  
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Connecting a USB keyboard  
Use the keyboard cable provided with the keyboard (not included in the delivery scope of the device).  
Uconnpeoctritng  
S
B
Plug the rectangular connector of the keyboard cable into the rectangular socket  
on the underside or on the rear of the keyboard.  
Plug the at rectangular USB connector of the keyboard cable into a USB port of the device.  
USBport  
Connecting external devices to the serial interface  
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,
For an exact description of how to connect external devices to the corresponding  
port, please see the external device documentation.  
External devices (e.g. a printer or scanner ) can be connected to the serial port.  
Connect the data cable to the external device.  
Connect the data cable to the corresponding serial interface.  
Port settings  
Serialinterface,  
You can change the settings of the port in the BIOS Setup.  
Device drivers  
Devicedrivers,  
The devices connected to the serial interface require drivers. Your operating system  
already includes many drivers. If the required drive is missing, install it. The latest  
drivers are usually available on the Internet or will be supplied on a data carrier.  
Fujitsu  
35  
                         
Getting started  
Connecting external devices to the USB ports  
UEDxeSt  
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You can connect a wide range of external devices to the USB ports (e.g.  
printer, scanner, modem or keyboard).  
USB devices and hot plug-enabled. This means you can connect and disconnect  
USB cables while your device is switched on.  
Additional information can be found in the documentation for the USB devices.  
Connect the data cable to the external device.  
Connect the data cable to one of the USB ports on your device.  
Device drivers  
External USB devices which you connect to one of the USB ports don’t usually  
need their own drivers because the software required is already included in  
the Operating System. If the device requires separate software, please follow  
the instructions in the manufacturer’s documentation.  
Connecting a PS/2 device  
Only use the supplied lead.  
A PS/2 device is only recognised by the PC if you connect the PS/2 device  
when the PC is switched off and then switched on again.  
Cco  
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n
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n
e
e
c
cttiinngaPS/2device  
g
Connect the PS/2 device to the PS/2 port on the PC.  
Switch the PC back on.  
36  
Fujitsu  
           
Getting started  
Initial switch-on: Software will be installed  
SIn  
o
s
f
t
t
a
wllarteion  
a
Once the installation has been started the device must not be switched  
off, unless the installation has been completed.  
During the installation process, DO NOT restart the device unless  
you are requested to do so!  
Otherwise the installation will not be carried out correctly and the contents  
of the hard disk will have to be completely restored.  
If the device is integrated into a network, the user and server details as well as  
the network protocol are required during the software installation.  
Contact your network administrator if you have any questions about these settings.  
When you switch on the device for the rst time, the supplied software  
is installed and congured. Plan a reasonable amount of time for this,  
as this process must not be interrupted.  
You may need the licence number for Windows during the installation. The licence number is  
located on a sticker on your device (see "Remove the bottom cover", Page 25).  
Switch on the monitor and the machine  
In order to avoid overheating, do not cover the ventilation areas  
on the monitor or the device.  
Switch on the monitor (see operating instructions for the monitor).  
Press the on/off button on the front of the machine.  
The operational display will light up and the machine will start.  
Fujitsu  
37  
       
Getting started  
Installing the software  
During installation, follow the instructions on the screen.  
SIn  
o
s
f
t
t
a
w
llarteion  
a
Consult the Operating System manual if there is anything unclear about the requested input data.  
You will nd detailed information on the system, as well as drivers, utilities and updates  
on the "Drivers & Utilities" DVD and on the Internet at "http://www.fujitsu.com/fts/support".  
38  
Fujitsu  
     
Operation  
Operation  
Switch the device on  
If necessary, switch the monitor on (see the operating manual for the monitor).  
DMenictoer  
o
v
i
Press the ON/OFF switch on the front of the device.  
The power indicator glows and the device is started.  
Switching the device off  
Shut down the Operating System properly.  
DMenictoer  
o
v
i
If the Operating System does not automatically switch the device into energy-saving  
mode or switch it off, press the ON/OFF switch until the device switches off.  
Warning, this could lead to a loss of data!  
If the device is switched off, it consumes a minimum of energy.  
The on/off switch does not disconnect the device from the mains voltage. To completely  
disconnect the mains voltage, pull the power plug out of the power socket.  
If necessary, switch the monitor off (refer to the operating manual for the monitor).  
Fujitsu  
39  
             
Operation  
Indicators on the device  
The indicators are on the front of the casing. Which indicators are available on your  
device depends on the conguration level you have selected.  
Example: Device variant with SmartCard reader and/or palm sensor  
1 2 3  
No. indicator  
Description  
1
SmartCard reader  
indicator (device  
dependent)  
The indicator lights up when the device’s SmartCard reader is  
accessed (device dependent).  
2
3
Hard disk indicator  
The indicator lights up when the hard disk drive in the device  
is being accessed.  
Power indicator  
Attention: In the energy saving mode, the device must not be  
disconnected from the mains, as this can result in data loss.  
Indicator is illuminated:  
The device is switched on.  
Indicator ashes:  
The device is in energy-saving mode. After being switched on  
with the On/Off switch, the device powers up or returns to the  
state it was in before it entered energy-saving mode.  
The indicator is not illuminated:  
The device is switched off (disconnected from the mains) or  
is ready. If the device is ready it can be switched on with the  
On/Off switch.  
In the energy saving mode, the device must not be disconnected from  
the mains, as this can result in data loss.  
40  
Fujitsu  
 
Operation  
Keyboard  
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The illustrated keyboard is an example and may differ from the model you use.  
1
2
3
4
5
1
2
3
= Function keys  
4
5
= Cursor keys  
= Numeric keypad (calculator keypad)  
= Power button (optional)  
= Alphanumeric keypad  
Important keys and key combinations  
Keyscombinations  
The description of the following keys and key combinations applies to Microsoft  
operating systems. Details of other keys and key combinations can be found in the  
documentation of the relevant application programme.  
Key / key combination Description  
OKeny/Offswitch  
Power button (optional)  
Depending on the setting in the BIOS Setup the device can be switched on  
or off with this switch. Some operating systems allow you to congure  
additional functions of the ON/OFF switch in the Control Panel.  
With some keyboards the ON/OFF switch can only be used with an ACPI  
(Advanced Conguration and Power Management Interface). Otherwise  
the key is inoperative. The motherboard must support this function.  
Keys  
Enter key  
Conrm the highlighted selection. The enter key is also referred to as  
the "Return" key.  
Fujitsu  
41  
                   
Operation  
Key / key combination Description  
Keys  
Windows key  
The Windows key switches between the start screen and the last used  
application.  
Keys  
Menu key  
The Menu key opens the menu for the active application.  
Keys  
Shift key  
enables upper-case letters and the upper key symbols to be displayed.  
The Shift key is also called "Shift".  
Keys  
Alt Gr key (country-dependent)  
produces a character shown on the bottom right of a key (e.g. the @  
Q
sign on the  
key).  
Keys  
Num Lock key  
By pressing the Num Lock key you switch between the upper- and  
lower-case levels of the calculator keypad.  
When the Num Lock indicator is lit the digit and comma keys are active.  
When the Num Lock indicator is not lit the cursor control functions are  
active in the Numeric keypad.  
Keys  
Ctrl key  
Ctrl  
Ctrl  
performs a special operation when pressed in conjunction with another  
Ctrl  
key. The  
key is also called the "Control" or "Control key".  
CKetr  
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l+csAomlt+  
b
D
inations  
e
l
Windows Security/Task Manager  
Del  
Alt  
+
+
This key combination opens the Windows Security/Task Manager window.  
42  
Fujitsu  
                 
Operation  
Optical drive (device-dependent)  
Opticaldrive  
Depending on the device variant, your device is tted with an optical drive.  
An optical drive on one side and a SmartCard reader/palm sensor on the  
other cannot be combined with one another.  
This product contains a light-emitting diode (LED), classied in accordance with IEC  
60825-1:2007: LASER CLASS 1, and hence, it should not be opened.  
Handling storage media  
Storagemedia  
Observe the following guidelines when handling storage media:  
Avoid touching the surface of any storage media. Handle storage media only by their edges.  
Always keep the storage media in its case. This will protect the storage media against  
being covered in dust, scratched or damaged in any other way.  
Protect your storage media against dust, mechanical vibrations and direct sunlight.  
Avoid keeping storage media in areas subject to high temperatures or humidity.  
You can use 12 cm diameter storage media in the drive. Do not use any  
visiting card CDs or other small storage media.  
When using a CD of poor quality vibrations and reading errors may occur.  
Fujitsu  
43  
       
Operation  
Inserting or removing storage media  
Press the Insert/Eject button to open the tray.  
The drive tray will open.  
Place the storage media in the tray with  
the printed side facing upwards.  
or  
1
Remove any storage media  
already in there.  
2
If you press the Remove button while the storage media is being accessed  
in the optical drive, the storage media is not output automatically. Wait until  
the process has completed and try once again.  
44  
Fujitsu  
 
Operation  
Manual removal of storage media (emergency removal)  
CREmDem/eDrogVv  
e
Din  
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gcybry  
e
h
manodva, l,DC/DD/VDDVD  
C
In the event of a power failure or damage to the drive it may be necessary  
to manually remove the CD/DVD.  
Switch your device off.  
Push a pen or a piece of wire (such as a  
paper clip) rmly into the opening (1).  
The drive tray is ejected. You can now pull  
the drive tray (2) out of the drive.  
2
1
Wireless LAN / Bluetooth wireless components  
(device-dependent)  
The installation of wireless components not approved by Fujitsu will  
invalidate the certications issued for this device.  
The operation of these wireless components is not permissible in Taiwan.  
Switching the wireless components on and off  
With the programme Device Manager you can switch off the wireless  
components on or off separately.  
Pay attention to the additional safety notes for devices with wireless components  
provided in the "Safety/Regulations" manual.  
Details on using Wireless LAN can be found in the online help system  
included with the Wireless LAN software.  
You can nd more information on how to use Bluetooth on the CD you  
received with your Bluetooth software.  
Fujitsu  
45  
         
Operation  
Settings in BIOS Setup Utility  
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With the help of the BIOS Setup Utility you can adjust the system functions  
and the hardware conguration for your device.  
When it is supplied, the device is set to factory default settings. You can change these  
settings in BIOS Setup Utility. Any changes you make in the settings take effect as  
soon as you save and shut down the BIOS Setup Utility.  
The BIOS Setup Utility program contains the following menus:  
Menu  
Main  
Description  
System settings such as time and date  
Advanced system settings  
Advanced  
Boot  
Conguration of the start-up sequence  
Power management functions  
Password settings and security functions  
Exits the BIOS Setup Utility  
Power  
Security  
Exit  
The following function keys can also be used:  
Key  
Description  
Esc  
to shut down the BIOS Setup Utility  
The current settings are not saved.  
F7  
To discard changes and to load the previous conguration of the BIOS  
Setup Utility.  
F9  
To load the default conguration of the BIOS Setup Utility.  
F10  
to shut down the BIOS Setup Utility  
The current settings are saved.  
Starting the BIOS Setup Utility  
Start the device (switch off/on or reboot the Operating System).  
BIOSSetupUtility  
Depending on the setting for Fast Boot in the BIOS Setup Utility the following display,  
if applicable, appears on the screen on start-up:  
<F2> BIOS Setup <F12> Boot Menu  
F2  
Press the function key  
.
If a password has been assigned, enter the password and press the Enter key.  
If you have forgotten the password, contact your system administrator  
or contact our customer service centre.  
The BIOS Setup Utility starts.  
46  
Fujitsu  
         
Operation  
Operating the BIOS Setup Utility  
BIOSSetupUtility  
F1  
Press the  
key to display help on the operation of the BIOS Setup Utility. The description  
of the individual settings is shown in the right-hand window of the BIOS Setup Utility.  
F9  
With the  
key you can load the default settings of the BIOS Setup Utility.  
Use the cursor keys  
or  
to select the menu in which you would like to congure settings.  
The menu is displayed on the screen.  
Select the option that you want to change with the cursor keys  
Press the Enter key.  
or  
.
ESC  
Press the  
key to exit the selected menu.  
For future reference, make a note of the changes you have made (e.g. in this manual).  
Shutting down the BIOS Setup Utility  
BIOSSetupUtility  
You need to select the desired option in the Exit menu and activate it by pressing the Enter key:  
Exit Saving Changes - save changes and exit BIOS Setup Utility  
To save the current menu settings and to shut down the BIOS Setup Utility,  
select Exit Saving Changes and Yes.  
The device is rebooted and the new settings come into effect.  
Exit Discarding Changes - Reject changes and exit BIOS Setup Utility  
To discard the changes, select Exit Discarding Changes and Yes.  
The settings which were in force when BIOS Setup Utility was called continue to remain  
effective. The BIOS Setup Utility is shut down and the device is rebooted.  
Fujitsu  
47  
       
Operation  
Property and data protection  
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eprirttoy  
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tmperceot  
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itoesnuctrieos  
n
Software functions and mechanical locking offer a broad range of functions for protecting your device  
and your personal data against theft and unauthorised access. You can also combine these functions.  
BIOS Setup security functions  
In the BIOS Setup the menu on Security offers you various options for protecting  
your personal data from unauthorised access, e.g.:  
preventing unauthorised system access  
preventing opening the BIOS Setup without authorisation  
Before using the various options of password protection for your data security  
in the BIOS Setup Utility, please note the following:  
Make a note of the passwords and keep them in a safe place. If you forget your  
supervisor password, you will not be able to access your device. Deleting the password  
is not covered by warranty and assistance for rectifying this will be charged separately.  
Passwordprotection  
Your password can be up to 32 characters long and can contain letters and numbers.  
No distinction is made between upper-case and lower-case.  
Using the SmartCard reader (device-dependent)  
Securityfunctions  
Whether your device has a SmartCard reader depends on the  
device variant you have ordered.  
The SmartCard reader allows access to be limited to only those users that  
have an appropriate SmartCard.  
SmartCards are not supplied as standard equipment. You can use all SmartCards that comply with  
the ISO standard 7816-1, -2 or -3. These SmartCards are available from various manufacturers.  
With the appropriate software you can use your SmartCard as an alternative to password protection,  
but also as a digital signature, for encrypting your e-mails or for home banking.  
We recommend that you always use two SmartCards. Always keep one of the SmartCards  
in a safe place if you are carrying the other SmartCard with you.  
In order to be able to take advantage of all the security features of your system, you  
will need a CardOS SmartCard from Fujitsu Technology Solutions.  
The SmartCard can only be used with a PIN so maximum protection is maintained  
even when the SmartCard is lost. In order to maximise your security, the CardOS  
SmartCard gets disabled if three incorrect attempts are made to enter the PIN.  
When using your CardOS SmartCard for the rst time, you have to enter the preset PIN  
"12345678" or the PIN that has been informed to you by your system administrator.  
48  
Fujitsu  
               
Operation  
Mounting the SmartCard reader  
Mount the SmartCard reader as described in section "Installing and removing the  
Inserting the SmartCard  
Do not use force when inserting and removing the SmartCard.  
Make sure that foreign objects do not fall into the SmartCard reader.  
Push the SmartCard into the SmartCard reader with the chip facing upwards.  
Fujitsu  
49  
Operation  
Using a palm sensor (device-dependent)  
Whether your device has a palm sensor depends on the device variant you have ordered.  
The palm sensor (1) can record the image of the pattern of the veins in the hand. This image  
is evaluated by additional software and can be used instead of a password.  
1
Mounting the palm sensor  
Mount the palm sensor as described in Section "Installing and removing the  
Using the palm sensor  
To be able to use the palm sensor, you must install and launch the software.  
Follow the instructions on the screen.  
The surface of the hand must be positioned such that the palm of the hand  
lies centrally over the palm sensor. In doing so, the palm of the hand and  
slightly spread ngers should form an even surface.  
The supplied software shows the precise position of the hand above the palm sensor.  
50  
Fujitsu  
 
Operation  
Using the security lock  
The following Figure shows the FUJITSU Desktop ESPRIMO Q95x device  
variant. You will nd the security lock device in the same position in the  
FUJITSU Desktop ESPRIMO Q55x/Q958 device variant.  
Your device has provision for a security lock (1). Using the security lock device and  
the Kensington Lock cable (steel cable, accessory) you can protect your device against  
theft. Please consult the manual for your Kensington Lock.  
1
Attach the Kensington Lock cable to the Security Lock mechanism (1) on your device.  
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bolck  
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Fujitsu  
51  
     
Operation  
Using a locking slide  
The top casing cover has been removed (see "Removing the casing top cover", Page 65).  
The bottom casing cover has been removed (see "Removing and attaching  
You can also purchase a locking bracket for your device. Contact the service  
desk or sales partner responsible for your country.  
The following Figure illustrates the FUJITSU Desktop ESPRIMO Q956/Q957  
device variant. In the FUJITSU Desktop ESPRIMO Q55x/Q958 variant, the  
concerned components are located in the same position.  
You can use the padlock clamp located on the device and the locking bracket to  
protect your device from unauthorised opening.  
1
1
Pull the locking slide apart slightly (1).  
PLM  
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l
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52  
Fujitsu  
     
Operation  
2
3
3
2
Insert the latching clip into the eyes (2) in the direction of the arrow (3).  
Secure the bottom casing cover again, see "Securing the bottom casing cover", Page 97.  
Secure the top casing cover again, see "Securing the top casing cover", Page 66.  
Fold the locking latching clip fully to the right until it is lying against the rear of  
the device and secure a padlock to the padlock clamp.  
Alternatively you can use a Kensington Lock cable (see "Using the  
security lock", Page 51). This will prevent unauthorised opening of the  
latching clip and, with it, the casing cover.  
Fujitsu  
53  
Operation  
Lead-sealing the casing  
To prevent unauthorised persons from opening the casing, the casing can be lead-sealed.  
Use the wire of the lead-seal to connect the locking bracket with the padlock clip  
on the back of the device (see chapter "Rear", Page 12).  
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Use the seal to secure the lead-sealing chain or wire.  
54  
Fujitsu  
     
Troubleshooting and tips  
Troubleshooting and tips  
Refer to the safety notes in the "Safety/regulations" manual and in the "Getting  
started", Page 17 chapter when connecting or disconnecting cables.  
If a fault occurs, try to correct it as described in the following documentation:  
in this chapter  
in the documentation for the connected devices  
in the help systems of the software used  
in the documentation for your operating system  
Help if problems occur  
Should you encounter a problem with your computer that you cannot resolve yourself:  
Note the Ident-No. of your device. The Ident-No can be found on the type rating plate on  
the underside of the device (see "Fitting the underside cover (device-dependent)", Page 18).  
If necessary, remove the type rating plate in order to access the Ident-No..  
Contact the Service Desk responsible for your country for clarication of the problem:  
"http://support.ts.fujitsu.com/contact/servicedesk". When you do this, please have  
ready the Ident-No. and serial number of your system.  
Troubleshooting  
Power-on indicator remains unlit after you have  
switched on your device  
Cause  
Troubleshooting  
The mains voltage supply is faulty.  
Check whether the power cable is plugged  
properly into the device and a grounded  
mains outlet.  
Internal power supply overloaded.  
Unplug the mains plug of the device from  
the mains socket.  
Wait for about 3 minutes.  
Insert the power plug into a properly  
grounded mains outlet again.  
Switch the device on.  
Fujitsu  
55  
       
Troubleshooting and tips  
The device cannot be switched off with the On/Off switch.  
Cause  
Troubleshooting  
System crash  
Press the On/Off switch for at least  
4 seconds, until the device switches off.  
Attention: Warning, this could lead to a loss of  
data!  
The Operating System is not shut-down properly  
in the process. Error messages are therefore  
possible the next time the system is booted.  
Monitor remains blank  
Cause  
Troubleshooting  
Monitor is switched off.  
Switch the monitor on.  
Power saving has been activated (screen is  
blank)  
Press any key on the keyboard.  
or  
Deactivate the screen saver. If  
necessary, enter the appropriate  
password.  
Brightness control is set to dark  
Power cable not connected  
Adjust the brightness control. For detailed  
information, please refer to the operating  
manual supplied with your monitor.  
Switch off the monitor and the device.  
Check that the monitor power cable is  
properly connected to the monitor and to  
a grounded mains outlet or to the monitor  
socket of the device.  
Check that the device power cable is  
properly plugged into the device and a  
grounded mains outlet.  
Switch on the monitor and the device.  
Switch off the monitor and the device.  
Monitor cable not connected  
Check that the monitor cable is properly  
connected to the device and monitor.  
Switch on the monitor and the device.  
Restart the system.  
Incorrect setting for the monitor  
F8  
Press the  
booting.  
key while the system is  
Start the system in Safe mode.  
Set the correct values for the connected  
monitor as described in the operating  
manual of your monitor.  
56  
Fujitsu  
   
Troubleshooting and tips  
No mouse pointer displayed on the monitor  
Cause  
Troubleshooting  
The mouse is not properly connected.  
Shut down the Operating System correctly.  
Switch the device off.  
Check that the mouse cable is properly  
connected. If you are using an adapter or  
extension lead for the mouse cable, check  
the plug-in connection.  
Make sure that only one mouse is  
connected.  
Switch the device on.  
Date and time are not correct  
Cause  
Troubleshooting  
Date and time are set incorrectly.  
Set the correct time and date under the  
Operating System you are using.  
or  
In the BIOS Setup, set the date or time.  
SmartCard reader is not recognised  
Cause  
Troubleshooting  
Chip card inserted incorrectly.  
Check whether you have inserted your  
SmartCard into the SmartCard reader the  
right way with the chip facing upwards.  
Check whether the SmartCard you are using  
is supported. Your SmartCard must comply  
with the ISO standard 7816-1, -2, -3 and -4.  
SmartCard PIN forgotten  
Cause  
Troubleshooting  
PIN forgotten  
If you are working in a network, contact your  
system administrator, who can unlock your  
system with a Supervisor PIN.  
SmartCard lost  
Cause  
Troubleshooting  
SmartCard lost  
If you are working in a network, contact your  
system administrator, who can boot your  
system with a Supervisor SmartCard.  
Fujitsu  
57  
         
Troubleshooting and tips  
User and/or supervisor SmartCard lost  
Cause  
Troubleshooting  
User and/or supervisor SmartCard lost.  
If you have lost your User SmartCard, you  
can continue working with the Supervisor  
SmartCard and initialise a new User  
SmartCard or deactivate the SystemLock  
function.  
If you have lost the Supervisor SmartCard,  
you can also continue working, but you no  
longer have all rights and cannot initialise  
another Supervisor-SmartCard.  
If you have lost both SmartCards, you  
cannot boot your system. Please contact  
our Service Desk. You must provide proof of  
ownership for the device. Then the Service  
Desk will refer you to our service partner,  
who will unlock your device (for a charge).  
Error messages on the screen  
Error messages and their explanations are provided:  
in the technical manual for the mainboard  
in the documentation for the programs used  
Installing new software  
When installing programs or drivers, important les may be overwritten and modied. To  
be able to access the original data in the event of any problems following installation,  
you should backup your hard disk prior to installation.  
Tips  
Topic  
Tip  
Out of system resources  
Close unnecessary applications.  
or  
Run the applications in a different order.  
58  
Fujitsu  
       
System expansions  
System expansions  
UDCSyeposrvgmvtirecipacemodin,ne  
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x
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Repairs to the device must only be performed by qualied technicians. Incorrect repairs  
may greatly endanger the user (electric shock, re risk) and will invalidate your warranty.  
After consulting the Hotline/Help Desk, you may remove and install the components  
described in this manual yourself.  
As the device has to be shut down in order to install/deinstall system hardware  
components, it is a good idea to print out the relevant sections of this chapter beforehand.  
The following illustrations may differ slightly from your device, depending on its conguration level.  
If further documentation was delivered with your device, please also read this through carefully.  
In addition, before removing or installing system components, please pay attention to the following:  
The device must be switched off when installing/removing the system  
expansions and may not be in energy-saving mode.  
Remove the power plug before opening the device.  
Be careful that no wires become trapped when removing or installing components.  
When installing components that become very hot, make sure that the maximum  
permissible temperature of the components in operation is not exceeded.  
An update of the BIOS may be required for a system expansion or hardware  
upgrade. Further information can be found in the BIOS help section or if  
necessary in the Technical Manual for the mainboard.  
Fujitsu  
59  
     
System expansions  
Information about boards  
Take care with the locking mechanisms (catches and centring pins) when you  
are replacing boards or components on boards.  
Note that some components on the mainboard may be very hot if the device was  
in use shortly before the casing was removed.  
To prevent damage to the board or the components and conductors on it, please take care when  
you insert or remove boards. Make sure expansion boards are inserted straightly.  
Never use sharp objects (screwdrivers) for leverage.  
Boards with electrostatic sensitive devices (ESD) are identiable by the label  
shown.  
When handling boards tted with ESDs, you must always observe the  
following points:  
You must always discharge static build up (e.g. by touching a grounded  
object) before working.  
The equipment and tools you use must be free of static charges.  
Only touch or hold the boards by the edge or, if present, at the areas  
marked green (Touch Points).  
Never touch pins or conductors on boards tted with ESDs.  
60  
Fujitsu  
 
System expansions  
Overview of the installation openings and  
drives in your device  
The casing can accommodate multiple drives and components.  
Drive/component combination options  
The following combinations are possible depending on the device variant (the following  
designations correspond to the designations in the congurator and may therefore  
differ from the terms used in this Operating Manual):  
Options for M.2 module and hard disk  
ESPRIMO Q556,  
ESPRIMO Q556/2,  
Q556/D  
556/2/D/Q558/Q958 ESPRIMO Q956, Q957  
One M.2-2280 module  
(only for PCIe SSD  
modules)  
(for PCIe or SATA  
SSD modules)  
One 2.5” hard disk  
Multi-bay options (only one option can be selected):  
ESPRIMO Q556,  
Q556/D  
ESPRIMO Q556/2,  
556/2/D/Q558  
ESPRIMO Q956,  
Q957/Q958  
DVD SuperMulti SATA  
slim (tray)  
BD Triple Writer SATA  
slim (tray)  
SmartCard Reader  
Palm Vein Sensor  
SmartCard Reader &  
Palm Vein Sensor  
Second 2.5" hard disk  
Fujitsu  
61  
 
System expansions  
Underneath the top casing cover:  
The following components can be found underneath the top casing cover (see  
2
1
3
4
5
1
2
= Space for an optical drive or SmartCard  
reader / palm sensor or second hard  
disk (device dependent)  
3
4
5
= Space for a 2.5" hard disk  
= Space for an M.2 module  
= Fan/lithium battery beneath fan  
= Drive plate location for an optical drive  
or SmartCard reader / palm sensor  
or second hard disk  
62  
Fujitsu  
System expansions  
Connections for components on the motherboard:  
5
6
7
8
9
5
6
7
= Port and connector for optical drive or  
second hard disk: Power  
8
9
= Connection and plug for 2.5" hard  
disk: Power  
= Port and connector for optical drive  
or second hard disk: Data  
= SmartCard reader/palm sensor connection  
= Connection and plug for 2.5" hard  
disk: Data  
Underneath the bottom casing cover:  
Underneath the bottom casing cover (see "Removing the casing top cover", Page 65) are:  
Two memory modules beneath an additional service cover (not shown):  
Fujitsu  
63  
System expansions  
Preparing to remove components  
Please observe the safety notes in the Chapter "Important notes", Page 15.  
Pull the mains plug out of the socket provided with contact protection.  
Switch the device off.  
The device should not be in energy-saving mode.  
Remove all the cables from the device.  
Place the device on a stable, at and clean surface. If necessary, place a slip-resistant  
cloth on this surface to prevent the device from being scratched.  
64  
Fujitsu  
 
System expansions  
Removing and securing the top casing cover  
You need to remove the top casing cover if you want to remove or install the following components:  
Optical drive or second hard disk and cables  
SmartCard reader/palm sensor and leads  
2.5 inch hard disk  
M.2 module, lithium battery and fan  
Then you will also need to remove and install the drive cage (see "Inserting  
Removing the casing top cover  
If you are using a lathing clip and a padlock to protect the device, remove the lock  
and open the latching clip (see "Using a locking slide", Page 52).  
or  
If you are using a latching clip and a Kensington Lock cable to protect the device,  
remove the Kensington Lock cable and open the latching clip (see "Using the  
3
2
1
Push the release on the rear side of the device in the direction of the arrow (1) while at  
the same time sliding the top casing cover in the direction of the arrow (2).  
Lift the top casing cover off the device (3).  
Fujitsu  
65  
   
System expansions  
Securing the top casing cover  
The top casing cover depends on your device variant: the device variant  
for the optical drive / clanking plate, the device variant for the SmartCard  
reader / palm sensor and the device variant for a second hard disk / blanking  
plate each have a separate upper casing cover.  
If you have both options, ensure that you use the associated casing cover in each case.  
1
2
Place the top casing cover on the device (1).  
Slide the top casing cover in the direction of the arrow (2) until it engages noticeably.  
If you are using a latching clip and a padlock to protect the device, close the latching  
clip and fasten the lock (refer to "Using a locking slide", Page 52).  
or  
If you are using a latching clip and a Kensington Lock cable to protect the device,  
close the latching clip and fasten the Kensington Lock cable (see "Using a locking  
66  
Fujitsu  
 
System expansions  
Inserting and removing the drive cage  
You rst need to remove the drive cage to be able to install and remove drives  
and components on the top side of the casing.  
Removing the drive cage  
The top casing cover has been removed (see "Removing the casing top cover", Page 65).  
Drivecage  
When removing the drive cage, ensure that you do not damage any of the leads attached  
to the main board that are attached to components in the drive cage. For this reason,  
always remove the drive cage very carefully and do not pull hard on the attached leads.  
a
b
b
1
a
3
2
1
2
Grip the two openings (b) and carefully lift the drive cage at an angle  
(1). Be careful of attached cables.  
Remove the guides (a) on the drive cage from the corresponding openings on the casing (2).  
You can nd information on pin allocation on the motherboard in Section  
Page 61 and in your motherboard manual.  
Carefully lay the drive cage to the side (3).  
Fujitsu  
67  
     
System expansions  
Installing the drive cage  
Drivecage  
a
1
a
b
b
1
2
1
1
a
a
Insert the guides (a) on the drive cage into the corresponding openings on  
the casing (b) in the direction of the arrow (1).  
You can nd information on pin allocation on the motherboard in Section  
Page 61 and in your motherboard manual.  
Take the drive cage out of the casing (2). Take care that no cables get jammed.  
If you do not want to remove or install any other components, reattach the top casing  
Installing and removing an optical drive  
(device-dependent)  
Installing the optical drive  
The top casing cover has been removed (refer to "Removing the casing top cover", Page 65).  
If you have already installed a blanking plate or a SmartCard reader/palm sensor prior to installing  
the drive, carry out the corresponding steps in the relevant sub-section of this chapter rst.  
68  
Fujitsu  
       
System expansions  
If you have already mounted a blanking plate  
1
Remove the blanking plate (1) that the drive cage bay is secured with.  
Keep the blanking cover safe for later use, e.g. if you ever remove  
the optical drive again at a later date.  
Ensure that you do not pull strongly on attached leads.  
3
2
Remove the screw (2) and lift the metal cover (EMC protection) secured by it off the casing (3).  
If you have already installed a SmartCard reader/palm sensor  
Remove the SmartCard reader/palm sensor and associated lead (see  
Fujitsu  
69  
 
System expansions  
If you have already mounted a second hard disk  
Remove the second hard disk and the associated cable, refer to "Removing a hard disk", Page 80.  
Installing a drive  
Remove the drive cage (see "Removing the drive cage", Page 67).  
Attach the drive leads to the motherboard (see graphic on slots in Section "Overview  
1
1
2
a
Install the drive leads onto the drive cage (1) as illustrated.  
Insert the plug for the drive leads (a) through the opening in the drive cage (2).  
Reinstall the drive cage (see "Installing the drive cage", Page 68). Take  
care that no cables get jammed.  
b
c
1
3
3
Remove the drive plate (b) from the drive cage.  
70  
Fujitsu  
 
System expansions  
Attach the drive plate to the drive (c) as shown (3). The mark "Front" (Front side)  
on the drive cover plate must point in front as illustrated.  
4
5
6
5
Carefully push the drive into the drive bay in the direction of the arrow (4)  
until you can attach the leads to the drive.  
Connect the leads to the drive (5).  
Slide the drive fully into the drive bay (6). Take care that no cables get jammed.  
If you do not want to remove or install any other components, replace the top casing  
Fujitsu  
71  
System expansions  
Removing the optical drive  
The top casing cover has been removed (refer to "Removing the casing top cover", Page 65).  
Removing the drive  
Ensure that you do not pull strongly on attached leads.  
2
1
3
2
a
Press and hold the release button (a) and carefully slide the optical drive slightly in the direction  
of the arrow (1) until the drive and casing contacts and cables are accessible.  
Detach the cables from the drive (2).  
Lift the drive out of the drive bay (3).  
Remove the drive cage (see "Removing the drive cage", Page 67).  
Detach the plug for the drive cables from the drive cage by pulling it through the opening.  
Detach the drive leads from the motherboard (see graphic on slots in Section "Overview  
Reinstall the drive cage (see "Installing the drive cage", Page 68). Take  
care that no cables get jammed.  
72  
Fujitsu  
   
System expansions  
c
b
4
4
Detach the drive cover from the drive (b) as shown (4).  
Fasten the drive plate (c) to the drive cage.  
Fujitsu  
73  
System expansions  
If you want to install a blanking cover  
1
2
Insert the metal cover (EMC protection) in the casing (1) and secure it with the screw (2).  
3
Fasten the blanking cover to the drive cage (3).  
If you do not want to remove or install any other components, replace the top casing  
If you want to install a SmartCard reader / palm sensor  
Install the SmartCard reader / palm sensor and associated cable (refer to  
If you want to install a second hard disk  
Install the second hard disk and the associated cable (refer to "Installing a hard disk", Page 76).  
74  
Fujitsu  
 
System expansions  
Installing and removing the second hard disk  
Secondharddiskdrive  
Installing the second hard disk  
The top casing cover has been removed (refer to "Removing the casing top cover", Page 65).  
If you have already installed a blanking plate or a SmartCard reader/palm sensor prior to installing  
the hard disk, carry out the corresponding steps in the relevant sub-section of this chapter rst.  
If you have already mounted a blanking plate  
1
Remove the blanking plate (1) that the drive cage bay is secured with.  
Fujitsu  
75  
     
System expansions  
Keep the blanking plate safe for later use, e.g. if you ever remove  
the hard disk again at a later date.  
Ensure that you do not pull strongly on attached leads.  
3
2
Remove the screw (2) and lift the metal cover (EMC protection) secured by it off the casing (3).  
If you have already tted an optical drive  
Remove the optical drive and associated cabling (see "Removing the drive", Page 72).  
If you have already installed a SmartCard reader/palm sensor  
Remove the SmartCard reader/palm sensor and associated lead (see  
Installing a hard disk  
Remove the drive cage (see "Removing the drive cage", Page 67).  
Attach the drive leads to the motherboard (see graphic on slots in Section "Overview  
76  
Fujitsu  
 
System expansions  
1
1
2
a
Install the drive leads onto the drive cage (1) as illustrated.  
Insert the plug for the drive leads (a) through the opening in the drive cage (2).  
Reinstall the drive cage (see "Installing the drive cage", Page 68). Take  
care that no cables get jammed.  
3
4
Place the hard disk (6) in the installation frame (3).  
Fujitsu  
77  
System expansions  
5
5
5
5
Secure the hard disk with the screws (5).  
Slide the hard disk to the right until it engages in the contacts on the frame (4).  
b
c
1
6
6
Remove the drive plate (b) from the drive cage.  
Secure the drive plate to the drive (c) as shown (6). The mark "Front" (Front side)  
on the drive cover plate must point in front as illustrated.  
78  
Fujitsu  
System expansions  
9
8
7
8
Carefully push the drive into the drive bay in the direction of the arrow (7)  
until you can connect the cables to the drive.  
Connect the cables to the hard disk (8).  
Slide the drive fully into the drive bay (9). Take care that no cables get jammed.  
If you do not want to remove or install any other components, replace the top casing  
Fujitsu  
79  
System expansions  
Removing second hard disk  
The top casing cover has been removed (refer to "Removing the casing top cover", Page 65).  
Removing a hard disk  
Ensure that you do not pull strongly on attached leads.  
2
1
3
2
a
Press and hold the release button (a) and carefully slide the hard disk slightly in the direction of  
the arrow (1) until the contacts and cables of the hard disk and casing are accessible.  
Disconnect the cables from the hard disk (2).  
Remove the hard disk out of the drive bay (3).  
Remove the drive cage (see "Removing the drive cage", Page 67).  
Detach the plug for the drive cables from the drive cage by pulling it through the opening.  
Detach the hard disk cables from the motherboard (see graphic on slots in Section  
Reinstall the drive cage (see "Installing the drive cage", Page 68). Take  
care that no cables get jammed.  
80  
Fujitsu  
   
System expansions  
b
c
1
4
4
Remove the drive plate from the hard disk (c) as shown (4).  
Fasten the drive plate (c) to the drive cage.  
5
5
5
5
Undo the screws (5).  
Fujitsu  
81  
System expansions  
7
6
Slide the hard disk in the direction of the arrow until it engages in the contacts on the frame (6).  
Remove the hard disk from the frame (7).  
82  
Fujitsu  
System expansions  
If you want to install a blanking cover  
1
2
Insert the metal cover (EMC protection) in the casing (1) and secure it with the screw (2).  
3
Fasten the blanking cover to the drive cage (3).  
If you do not want to remove or install any other components, replace the top casing  
If you want to install an optical drive  
Insert the optical drive and associated lead (see "Installing a drive", Page 70).  
If you want to install a SmartCard reader / palm sensor  
Install the SmartCard reader / palm sensor and associated cable (refer to  
Fujitsu  
83  
System expansions  
Installing and removing the SmartCard reader  
and palm sensor (device-dependent)  
Operation of this module is not permitted in Taiwan.  
In systems equipped with a SmartCard reader and palm sensor, access can be restricted to  
those users who have a corresponding SmartCard or have stored their palm print.  
Installing the SmartCard reader/palm sensor  
The top casing cover has been removed (refer to "Removing the casing top cover", Page 65).  
If you have already tted a blanking plate, an optical drive or a second hard disk  
prior to installing the SmartCard reader/palm sensor, carry out the corresponding  
steps in the relevant sub-section of this chapter rst.  
If you have already mounted a blanking plate  
If you have already tted an optical drive  
Remove the optical drive and associated cabling (see "Removing the drive", Page 72).  
If you have already mounted a second hard disk  
Remove the second hard disk and the associated cable, refer to "Removing a hard disk", Page 80.  
84  
Fujitsu  
   
System expansions  
Installing the reader/sensor  
a
b
1
1
Remove the drive plate (a) from the drive cage.  
Attach the drive plate to the reader/sensor (b) as shown (1). The mark "Front" (Front  
side) on the drive cover plate must point in front as illustrated.  
c
Carefully slide the reader/sensor partly into the drive bay in the direction of the arrow (2).  
Fully feed the reader/sensor cable (c) through the opening in the drive  
cage (3) into the interior of the casing.  
Slide the reader/sensor fully into the drive bay (4). Take care that no cables get jammed.  
Remove the drive cage (see "Removing the drive cage", Page 67).  
Attach the reader/sensor lead to the motherboard (see graphic on slots in Section "Overview  
Fujitsu  
85  
 
System expansions  
5
5
Insert the reader/sensor lead into the drive cage (5) as illustrated.  
Reinstall the drive cage (see "Installing the drive cage", Page 68). Take  
care that no cables get jammed.  
If you do not want to remove or install any other components, replace the top casing  
Removing the SmartCard reader / palm sensor  
The top casing cover has been removed (refer to "Removing the casing top cover", Page 65).  
Removing the reader/sensor  
Remove the drive cage (see "Removing the drive cage", Page 67).  
Remove the reader/sensor lead from the motherboard (see graphic on slots in Section  
Reinstall the drive cage (see "Installing the drive cage", Page 68). Take  
care that no cables get jammed.  
86  
Fujitsu  
   
System expansions  
a
b
Press and hold the unlocking mechanism (b) and carefully push the reader/sensor slightly in the  
direction of the arrow (1) until the reader/sensor and casing contacts and cables are accessible.  
Ensure that you do not pull strongly on attached leads.  
Fully feed the reader/sensor lead and plug (c) through the opening in the drive  
cage (2) out of the interior of the casing.  
Lift the reader/sensor out of the drive bay (3).  
d
c
4
4
Detach the drive plate from the drive (c) as shown (4).  
Fasten the drive plate (d) to the drive cage.  
Fujitsu  
87  
System expansions  
If you want to install a blanking cover  
Install the blanking plate (see "If you want to install a blanking cover", Page 74).  
If you want to install an optical drive  
Insert the optical drive and associated lead (see "Installing a drive", Page 70).  
If you want to install a second hard disk  
Install the second hard disk and the associated cable (refer to "Installing a hard disk", Page 76).  
Removing and installing the 2.5" hard disk  
Removing a 2.5 inch hard disk  
The top casing cover and the drive cage have been removed and the data and power  
supply cables detached from the hard disk and motherboard (see "Removing the casing  
1
2
1
Press the EasyChange rails mounted on the hard disk together slightly (1) and pull the  
hard disk out of the drive cage in the direction of the arrow (2).  
88  
Fujitsu  
   
System expansions  
3
3
Release the die EasyChange rails from the hard disk (3).  
If you do not want to remove or install any other components, replace the drive cage  
top casing cover", Page 66). Take care that no cables get jammed.  
Installing a 2.5 inch hard disk  
The top casing cover and drive cage have been removed (see "Removing the casing  
1
1
Secure the EasyChange rails to the side of the hard disk drive (1) by inserting the pins  
of the EasyChange rail into the corresponding holes in the hard disk.  
Fujitsu  
89  
 
System expansions  
2
Slide the hard disk with the EasyChange rails tted into the drive cage in the direction  
of the arrow (2). Ensure that the label on the hard disk is facing upwards.  
Attach the leads to the hard disk and onto the motherboard (see  
You can nd information on pin allocation on the motherboard in Section  
Page 61 and in your motherboard manual.  
If you do not want to remove or install any other components, replace the drive cage  
top casing cover", Page 66). Take care that no cables get jammed.  
90  
Fujitsu  
System expansions  
Removing and installing the fan  
You rst need to remove the fan to be able to remove and install the  
M.2 module and/or the lithium battery.  
Removing the fan  
The top casing cover and drive cage have been removed (see "Removing the casing  
Disconnect the fan cables from the motherboard.  
a
1
1
a
To release the fan attachment, keep the locking lugs (a) pressed in the direction of the arrow (1).  
2
Lift the fan out of the casing (2).  
Fujitsu  
91  
   
System expansions  
Installing the fan  
The top casing cover and drive cage have been removed (see "Removing the casing  
1
Place the fan in its installation position in the casing (1).  
a
a
Make sure that the locking lugs (a) re-engage.  
Connect the fan cables to the motherboard.  
If you do not want to remove or install any other components, replace the drive cage  
top casing cover", Page 66). Take care that no cables get jammed.  
92  
Fujitsu  
 
System expansions  
Inserting and removing the M.2 module  
Removing M.2 module  
The top casing cover and drive cage have been removed (see "Removing the casing  
The fan has been removed (see "Removing the fan", Page 91).  
1
a
2
b
a
Loosen the screw (1).  
Pull the M.2 module (b) slightly at an angle in the direction of the arrow (2) and out  
of the slot (a) on the motherboard and remove it from the casing.  
Reinstall the fan (see "Installing the fan", Page 92).  
If you do not want to remove or install any other components, replace the drive cage  
top casing cover", Page 66). Take care that no cables get jammed.  
Fujitsu  
93  
   
System expansions  
Installing the M.2 module  
The top casing cover and drive cage have been removed (see "Removing the casing  
The fan has been removed (see "Removing the fan", Page 91).  
2
a
1
b
a
Insert the M.2 module (b) at a slight angle in the direction of the arrow (1)  
into the slot (a) on the motherboard.  
Secure the M.2 module onto the motherboard with the screw (2).  
Reinstall the fan (see "Installing the fan", Page 92).  
If you do not want to remove or install any other components, replace the drive cage  
casing cover", Page 66). Take care that no cables or leads get jammed.  
94  
Fujitsu  
 
System expansions  
Changing the lithium battery  
In order to permanently save the system information, a lithium battery is installed to provide  
the CMOS-memory with a current. A corresponding error message noties the user when the  
charge is too low or the battery is empty. The lithium battery must then be replaced.  
Incorrect replacement of the lithium battery may lead to a risk of explosion!  
The lithium battery may be replaced only with an identical battery or with  
a type recommended by the manufacturer.  
Do not throw lithium batteries into the household waste. They must be disposed  
of in accordance with local regulations concerning special waste.  
Make sure that you observe the correct polarity when replacing the lithium  
battery. The plus pole must be on top!  
LCBiahthtatienurgmyein  
b
g
a,ltithryiumbattery  
t
e
The lithium battery holder exists in different designs that function in the same way.  
Remove the top casing cover and drive cage (see "Removing the casing top cover",  
Remove the fan (see "Removing the fan", Page 91).  
2
3
1
Press the locking lug in the direction of the arrow (1).  
The battery jumps out of the holder slightly.  
Remove the battery (2).  
Push the new lithium battery of the same type into the holder (3) and  
press it downward until it engages.  
Reinstall the fan (see "Installing the fan", Page 92).  
If you do not want to remove or install any other components, replace the drive cage  
top casing cover", Page 66). Take care that no cables get jammed.  
Fujitsu  
95  
     
System expansions  
Removing and attaching the bottom casing cover  
You need to remove the top casing cover if you want to remove or install the following components:  
Memory modules  
Remove the casing bottom cover  
Turn the device over.  
If you are using a lathing clip and a padlock to protect the device, remove the lock  
and open the latching clip (see "Using a locking slide", Page 52).  
or  
If you are using a latching clip and a Kensington Lock cable to protect the device,  
remove the Kensington Lock cable and open the latching clip (see "Using the  
3
2
1
Push the release button on the rear side of the device in the direction of the arrow (1) while  
at the same time sliding the bottom casing cover in the direction of the arrow (2).  
Lift the bottom casing cover off the device (3).  
96  
Fujitsu  
   
System expansions  
Securing the bottom casing cover  
1
2
Place the bottom casing cover on the device (1).  
Slide the bottom casing cover in the direction of the arrow (2) until it engages noticeably.  
If you are using a latching clip and a padlock to protect the device, close the latching  
clip and fasten the lock (refer to "Using a locking slide", Page 52).  
or  
If you are using a latching clip and a Kensington Lock cable to protect the device,  
close the latching clip and fasten the Kensington Lock cable (see "Using a locking  
Position the device the correct way up again.  
Installing and removing additional memory  
MSyaesimtn  
e
mo  
m
rey  
e
me  
x
x
po  
p
ardaynu  
n
slseioion  
n
Please observe the safety notes in the ""Important notes", Page 15" chapter.  
When installing/removing memory modules, the device must not be connected to  
the power supply, refer to "Preparing to remove components", Page 64.  
Use only memory modules for expansion that have been approved for your  
device, refer to chapter "Technical data", Page 100.  
Never use force when installing or removing memory modules.  
Make sure that foreign objects do not fall into the memory expansion slot.  
You must open the service cover to remove or install the memory module.  
The following description is identical for both memory modules.  
Fujitsu  
97  
       
System expansions  
Open the service cover  
2
1
Slide the clip in the direction of the arrow (1) and hold it tight.  
Pull the cover off from the casing at the tab in the direction of the arrow (2).  
Removing memory modules  
3
1
2
1
Carefully push the two retaining clips outwards (1).  
AM  
d
e
d
m
in  
o
grym  
m
eom  
d
o
u
rle  
y
The memory module will fold upwards (2).  
Pull the memory module out of its slot in the direction of the arrow (3).  
98  
Fujitsu  
       
System expansions  
Installing a memory module  
2
1
a
Insert the memory module with the contacts and the recess (a) forward in the slot (1).  
Memoryem  
x
o
p
d
anlseion  
u
Carefully push the memory module downwards until you feel it click into place (2).  
Closing the service cover  
2
1
1
Insert the catches of the covers into the associated openings on the casing (2).  
Fold the cover in the direction of the arrow (2).  
Finishing component removal  
Reconnect the previously disconnected cables to the device.  
Fujitsu  
99  
         
Technical data  
Technical data  
Electrical data  
Protection class:  
Rated voltage range  
Rated frequency  
Max. rated current  
Dimensions  
II  
100 – 240 V  
50 – 60 Hz (AC)  
1.5 – 0.8 A  
Width/depth/height:  
ESPRIMO Q956/Q957:  
186 mm x 191 mm x 59 mm /  
7.32” x 7.49” x 2.30”  
ESPRIMO Q55x/Q958:  
185 mm x 190 mm x 54 mm /  
7.28” x 7.48” x 2.13”  
Weight  
in basic conguration:  
Ambient conditions  
Environment class: 3K2  
approx. 1.8 kg / 4.0 lbs  
DIN EN 60721-3-3  
DIN EN 60721-3-2  
Environment class: 2K2  
Temperature  
Operation (3K2)  
Transport (2K2)  
15 °C .... 35 °C / 59 °F ... 95 °F  
–25 °C .... 60 °C / –13 °F ... 140 °F  
The formation of condensation is not permitted while the device is in operation!  
Supply areas and clearances required to ensure adequate ventilation:  
without air vents  
with air vents  
min. 10 mm / 0.39 inch  
min. 200 mm / 7.87 inches (exception: underside  
in vertical operating position, refer to "Setting up  
Maximum permissible operating height  
3000 m (9842 ft), for China only 2000 m (6557 ft)  
The data sheets of these devices provide detailed technical data. The data sheets  
are available on the Internet at "http://www.fujitsu.com/fts/".  
100  
Fujitsu  
 
Index  
Index  
A
B
E
C
F
G
I
Installation  
Software 37–38  
K
D
Key combinations 41–42  
Fujitsu  
101  
 
Index  
O
P
Ports 9, 34  
L
R
M
S
Software  
N
Installation 37–38  
102  
Fujitsu  

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