EPSON AL M400DN User Manual

types and sizes, see “Paper” on page 197 (for AL-M300 Series users), or “Paper” on page 205 (for

Right button

Down button

Left button

OK button

Up button

When the error light is flashing, pressing the OK button clears the error and

switches the printer to ready status.

On or flashes when an error has occurred.

Error light (Orange)

On when the printer is ready, indicating that the printer is ready to receive and

print data.

Ready light (Green)

Off when the printer is not ready, or in the sleep mode.

Options

You can add to your printer’s capabilities by installing any of the following options.

❏ 250-Sheet Paper Cassette Unit (C12C802761) (For AL-M300 Series only)

This unit increases paper feeding capacity up to 250 sheets of paper. You can install only one unit

on your printer.

❏ 550-Sheet Paper Cassette Unit (C12C802771) (For AL-M400 Series only)

This unit increases paper feeding capacity up to 550 sheets of paper. You can install up to three

units.

❏ CompactFlash Memory (For AL-M400 Series only)

This option enables you to store overlay forms, use Reserve Job function, and improve the collate

printing environment. By using the Reserve Job function, you can store print jobs in the printer’s

CompactFlash memory and print them later directly from the printer’s control panel. By using the

collate printing function, you can print larger and more complex print jobs.

Note:

The CompactFlash memory must be at least 4 GB.

❏ Memory Module

This option expands the printer’s memory by allowing you to print complex and

graphics-intensive documents. The printer’s RAM can be increased up to 1152 MB by adding an

additional 1024 MB RAM DIMM.

Note:

Make sure that the DIMM you purchase is compatible with Epson products. For details, contact the

store where you purchased this printer or an Epson qualified service representative.

Getting to Know Your Printer 25

AL-M300/AL-M400 Series User's Guide

Consumable Products

The life of the following consumable products is monitored by the printer. The printer lets you know

when replacements are needed.

Product name

Product code

AL-M300 Series

0690

AL-M400 Series

0698

Standard Capacity Toner Cartridge (Black)

High Capacity Toner Cartridge (Black)

Return High Capacity Toner Cartridge (Black)

Photoconductor Unit (Black)

0689

0697

0691

0699

1228

1230

The life of the following consumable products is monitored by the printer. The printer lets you know

when replacements are needed.

Return toner cartridge is not sold in some areas. Contact your local Epson dealer/representative about

the availability of the Return toner cartridge scheme.

Maintenance Parts

Product name

Product code

AL-M300 Series

3049/3050

AL-M400 Series

Fuser Unit

Maintenance Unit

3057/3058

Note:

❏ Fuser unit part numbers vary by location.

❏ Maintenance unit part numbers vary by location.

Where to Find Information

Setup Guide

Getting to Know Your Printer 26

AL-M300/AL-M400 Series User's Guide

Provides you with information on assembling the printer and installing the printer software.

User’s Guide (this manual)

Provides you with detailed information on the printer’s functions, optional products, maintenance,

troubleshooting, and technical specifications.

Network Guide

Provides network administrators with information on both the printer driver and network settings.

Font Guide

Provides you with information on fonts used on the printer.

Online Help for printer software

Click Help for detailed information and instructions on the printer software that controls your

printer. Online help is automatically installed when you install the printer software.

Printer Features

Power saving performance

The printer has an advanced power saving feature that helps you reduce electricity consumption. In

the power off mode , the printer consumes little electricity by disabling almost all operations.

For a detailed explanation, see “Energy Saver Menu” on page 87.

For EU models only

The printer consumes power as low as about 1 W during Deep Sleep mode because of the new

controller. Print job data is received even in this mode.

Print Job Arranger

This function allows printing settings for several documents created by different applications at the

same time. You can arrange the order in which jobs are printed and change the layout of the data.

Getting to Know Your Printer 27

AL-M300/AL-M400 Series User's Guide

Chapter 2

Printing Tasks

Loading Paper into Your Printer

This section describes how to load paper. If you use special media suchas transparencies or envelopes,

see also “Selecting and Using Print Media” on page 36. For specifications or details about the paper

AL-M400 Series users).

Important:

c _{Do not let the paper’s edge slide across your skin because the edge of the paper may cut you.}

Note:

❏ This printer does not automatically detect paper sizes in the paper sources. Make sure to specify a

paper size using the Tray Menuon the control panel. The factory default paper size for all of the

paper sources is A4.

❏ The following procedure uses the illustration of AL-M400DN as an example.

MP tray

The MP tray (Multi-purpose tray) is the paper source that is available for various types of paper, such

as labels, envelopes, and thick paper.

Note:

To load envelopes, see “Envelopes” on page 37.

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AL-M300/AL-M400 Series User's Guide

1. Open the MP tray.

2. Slide the paper guides to accommodate the paper you are loading.

3. Load a stack of the desired paper with the printable surface facing up. Then slide the paper guides

to get a snug fit.

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AL-M300/AL-M400 Series User's Guide

Note:

❏ Make sure that you do not load paper beyond the limit mark.

❏ After loading paper, set the MP Typesetting on the control panel to match the type of paper

loaded. For details, see “Tray Menu” on page 65.

When loading A5 or smaller paper on the MP tray

1. Pull out the MP tray.

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AL-M300/AL-M400 Series User's Guide

2. Pull up the paper guide in the center of the MP tray.

3. LoadastackofthedesiredpaperontheMPtraywiththe printablesurfacefacingup. Thenslidethe

paper guides to get a snug fit.

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AL-M300/AL-M400 Series User's Guide

4. Insert the MP tray into the printer.

Note:

After loading paper, set the MP Typesetting on the control panel to match the type of paper loaded.

For details, see “Tray Menu” on page 65.

Lower paper cassette

This cassette gives you a second paper source in addition to the MP tray.

Note:

Perform the same procedure to load paper into the optional paper cassette.

1. Pull out the paper cassette.

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AL-M300/AL-M400 Series User's Guide

2. Pinch the knobs and slide the paper guides to accommodate the paper you are loading.

Note:

When loading paper that is 13" or 14" portrait, extend the paper cassette. If you do not need to extend

the paper cassette, go to step 5.

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AL-M300/AL-M400 Series User's Guide

3. Pinch the knobs and pull out the paper tray to extend the paper cassette and align the arrow marks

according to the paper size.

4. Pinch the knobs and slide the paper guide to accommodate the paper you are loading.

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AL-M300/AL-M400 Series User's Guide

5. Load a stack of the desired paper on the center of the paper cassette with the printable surface

facing up.

Note:

Make sure that you do not load paper beyond the limit mark.

6. Reinsert the paper cassette into the printer.

Note:

After loading paper, set the Cassette1 Sizeand Cassette1 Typesettings to match the loaded

paper size and paper type on the control panel. For details, see “Tray Menu” on page 65.

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Output Tray

The output tray is located on the top of the printer. Since printouts are output face-down, this tray is

also referred to as the face-down tray. Up to 150 (for AL-M300 Series) or 250 (for AL-M400 Series)

sheets can be stacked when using the plain paper. Extend the paper support to accommodate the size

of the paper loaded in the MP tray or lower paper cassette to prevent it from slipping off the printer.

Selecting and Using Print Media

You can use special media, such as labels, envelopes, and thick paper.

When loading special media, you should make paper settings. You can also make these settings on the

Tray Menuin the control panel. See “Tray Menu” on page 65.

Note:

Since the quality of any particular brand or type of media may be changed by the manufacturer at any

time, Epson cannot guarantee the quality of any type of media. Always test samples of media stock before

purchasing large quantities or printing large jobs.

Labels

Available labels

❏ Labels designed for laser printers or plain-paper copiers

❏ Labels that completely cover the backing sheet, with no gaps between the individual labels

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AL-M300/AL-M400 Series User's Guide

Available paper source

❏ MP tray

❏ Lower paper cassette

Printer driver settings

MP tray

Printer driver settings

Paper Size

A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4

Paper Source

Paper Type

MP Tray

Labels

Lower paper cassette

Printer driver settings

Paper Size

A4, LT

Cassette 1, Cassette 2^*1, Cassette 3^{*1 *2}, Cassette 4^{*1 *2}

Paper Source

Paper Type

Labels

^*1Available only when the optional paper cassette unit is installed.

^*2Available only for AL-M400 Series.

Note:

❏ Depending on the quality of labels, the printing environment, or the printing procedure, labels might

be wrinkled. Make a trial print run before you print on a lot of labels.

❏ Duplex printing is not available for labels.

❏ Press a sheet of paper on top of each sheet of labels. If the paper sticks, do not use those labels in your

printer.

Envelopes

Available envelopes

❏ Envelopes that have no glue or no tape

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AL-M300/AL-M400 Series User's Guide

Important:

c _{Do not use window envelopes. The plastic on most window envelopes will melt.}

Available paper source

❏ MP tray

* MON, DL, C6

Printer driver settings

MP tray

Printer driver settings

Paper Size

MON, DL, C6

MP Tray

Paper Source

Paper Type

Envelope

Note:

❏ Depending on the quality of envelopes, the printing environment, or the printing procedure,

envelopes might be wrinkled. Make a trial print run before you print on a lot of envelopes.

❏ Duplex printing is not available for envelopes.

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❏ If you do not load envelopes in the MP tray right after they have been removed from the packaging,

they may bulge. To avoid jams, flatten them as shown below before loading them in the MP tray.

❏ If envelopes do not feed well, reducing the number of envelopes that are loaded may solve the

problem.

Thick paper

Available paper source

❏ MP tray

❏ Lower paper cassettes

Printer driver settings

MP tray

Printer driver settings

Paper Size

A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4

MP Tray

Paper Source

Paper Type

Thick (for 106 to 163 g/m² paper), Extra Thick (for 164 to 216 g/m² paper)

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AL-M300/AL-M400 Series User's Guide

Lower paper cassettes

Printer driver settings

A4, A5, A6^*1, B5, LT, HLT, LGL, GLT, GLG, EXE, F4

Paper Size

Cassette 1, Cassette 2^*2, Cassette 3^{*2 *3}, Cassette 4^{*2 *3}

Paper Source

Paper Type

Thick (for 106 to 163 g/m² paper), Extra Thick (for 164 to 216 g/m² paper)

^*1Available only for Cassette 1.

^*2Available only when the optional paper cassette unit is installed.

^*3Available only for AL-M400 Series.

Note:

❏ Duplex printing is not available for Extra Thick.

❏ If performing manual duplex (2-sided) printing, ensure that the paper is not curled.

Custom paper size

Available paper source

❏ MP tray

❏ Lower paper cassettes

Printer driver settings

MP tray

Printer driver settings

User Defined Size^*

MP Tray

Paper Size

Paper Source

Paper Type

Plain, Semi-Thick, Preprinted, Letterhead, Recycled, Color, Labels, Thick, Extra

Thick, Special

76.2 × 127 mm at minimum and 215.9 × 355.6 mm at maximum.

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AL-M300/AL-M400 Series User's Guide

Lower paper cassettes

Printer driver settings

User Defined Size^*1

Paper Size

Cassette 1, Cassette 2^*2, Cassette 3^{*2 *3}, Cassette 4^{*2 *3}

Paper Source

Paper Type

Plain, Semi-Thick, Preprinted, Letterhead, Recycled, Color, Labels, Thick, Extra

Thick, Special

^*176.2 × 127 mm at minimum and 215.9 × 355.6 mm at maximum for Cassette 1

139.7 × 210 mm at minimum and 215.9 × 355.6 mm at maximum for Cassette 2, Cassette 3, and Cassette 4

^*2Available only when the optional paper cassette unit is installed.

^*3Available only for AL-M400 Series.

Note:

❏ Depending on the quality of the non-standard size paper, the printing environment, or the printing

procedure, thepapermightskew. Makeatrialprintrunbeforeyouprintonalotofnon-standardsize

paper.

❏ Duplex printing is not available for Extra Thick.

❏ For Windows, access the printer driver, then select User Defined Size from the Paper Size list on the

Basic Settings tab. In the User defined Paper Size dialog box, adjust the Paper Width, Paper Length,

and Unit settings to match your custom paper. Then click OK and your custom paper size will be

saved.

❏ The saved paper sizes can only be used with the printer driver you saved them to. Even if multiple

printer names are set for a printer driver, the settings can be available only for the printer name in

which you saved the settings.

❏ When sharing the printer on a network, you cannot create User Defined Size at the client.

❏ If you cannot use the printer driver as explained above, make this setting at the printer by accessing

the control panel’s Printing Menuand selecting CTM(custom) as the Page Sizesetting.

Cancelling a Print Job

From the printer

To cancel a print job on the printer’s control panel, see “Canceling Printing” on page 109.

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From the computer

For Windows users

Double-click your printer’s icon on the taskbar. Select the job in the list, then click Cancel from the

Document menu.

Setting the Print Quality

You can change the print quality of printouts through settings in the printer driver.

In the Automatic setting, you can select a print mode according to your printing purpose. The printer

driver makes optimal settings depending on the print mode you have selected. In the Advanced

setting, you have more setting options.

Note:

The printer driver’s online help provides details on printer driver settings.

Using the Automatic setting

For Windows users

1. Click the Basic Settings tab.

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2. Click Automatic, then choose desired printing quality.

3. Click OK.

Using the Advanced setting

For Windows users

1. Click the Basic Settings tab.

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2. Select Advanced. Then select the most appropriate setting from the list according to the type of

document or image you want to print.

When you choose a predefined setting, other settings such as Print Quality and Graphics are set

automatically. Changes are shown in the current settings list on the Setting Information dialog box

that appears by pressing the Setting Info button on the Optional Settings tab.

Customizing print settings

If you need to change detailed settings, make the settings manually.

For Windows users

1. Click the Basic Settings tab.

2. Select Advanced, then click More Settings.

3. Make appropriate settings. For details about each setting, see online help.

4. Click OK.

Saving your settings

You can save your custom settings.

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Note:

❏ You cannot use a predefined setting name for your custom settings.

❏ Thesavedcustomsettingscanonly beusedwiththe printerdriveryousavedthemto. Evenif multiple

printer names are set for a printer driver, the settings can be available only for the printer name in

which you saved the settings.

❏ You cannot delete predefined settings.

For Windows users

Note:

When sharing the printer on a network, Save Settings is grayed out and you cannot create a custom

setting at the client.

1. Click the Basic Settings tab.

2. Select Advanced, then click Save Settings to open the Custom Settings dialog box.

3. Type a name for your custom settings in the Name box, then click Save.

Your settings will appear in the drop-down list which appears when Advanced is selected on the Basic

Settings tab.

Note:

To delete a custom setting, follow the step 1 and 2, select the setting in the Custom Settings dialog box,

then click Delete.

You can create new settings in the More Settings dialog box. When you create new settings, Custom

Settings is displayed in the list on the Basic Settings tab. In this case, the original setting is not

overwritten. To save the new settings, save them under a new name.

Toner Save mode

Toreducetheamountoftonerusedinprintingdocuments, youcanprintroughdraftsusingtheToner

Save mode.

For Windows users

1. Click the Basic Settings tab.

2. Select Advanced, then click More Settings to open the More Settings dialog box.

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3. Select the Toner Save check box, then click OK.

Improving the clarity of color documents

Printing text clearly in black

When you print a color document, the quality of text can be made more legible by printing it in black.

1. Click the Basic Settings tab.

2. Select Print Text in Black from the Visibility drop-down list.

3. Click OK.

Enhancing color documents

When you print a color document, the quality of document can be improved by printing text, graphs,

and images enhanced with black.

Note:

❏ This function is only for Microsoft Office Excel, Word, and PowerPoint in Windows XP, 2003, 2007,

and 2010.

❏ Set Grayscale to On when you print from Microsoft PowerPoint.

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❏ Text, that is 96 pt or larger, cannot be enhanced.

❏ Images, such as photos, in print data may have low quality.

❏ Printing speed may slow down.

❏ The amount of toner consumed may increase with some color documents.

1. Click the Basic Settings tab.

2. Select For Color Text, Graphs, and Images from the Visibility drop-down list.

Note:

You can select For Color Text when you print only text and For Color Graphs and Images when

you do not need to enhance texts.

3. Click Decoration Settings, and select appropriate settings in the Decoration Settings dialog

box.

Adjusting the weight of thin lines

Thin lines can be printed in thicker lines as visible.

1. Click the Basic Settings tab.

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AL-M300/AL-M400 Series User's Guide

2. Select Advanced, then click More Settings to open the More Settings dialog box.

3. Select the Dot Correction check box, then click OK.

The default setting for the Dot Correction is on.

Setting the Advanced Layout

Duplex printing

This function allows you to print on both sides of the paper automatically by installing the optional

Duplex Unit.

For Windows users

1. Click the Basic Settings tab.

2. Select the Duplex check box, then select Left, Top, or Right as the binding position.

3. If you want to make detailed settings, click Duplex Settings to open the Duplex Settings dialog

box.

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4. Make appropriate settings. For details about each setting, see online help.

5. Click OK.

Modifying the print layout

This function allows you to print multiple pages on single sheets of paper.

For Windows users

1. Click the Advanced Layout tab.

2. Select the Print Layout check box and the number of pages you want to print on one sheet of

paper.

3. If you want to make detailed settings, click More Settings. The Print Layout Settings dialog box

appears.

4. Make appropriate settings. For details about each setting, see online help.

5. Click OK.

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Resizing printouts

This function allows you to enlarge or reduce your document.

For Windows users

1. Click the Advanced Layout tab.

2. Select the Zoom Options check box.

3. If you want to resize pages automatically to fit the output paper, select the desired paper size from

the Output Paper drop-down list.

Ifyouwanttoresizepagesbyaspecifiedmagnification, selecttheZoomTo checkbox, thenspecify

the percentage. You can also select the output paper size.

4. Select Upper Left (to print reduced page image at upper left corner of the paper) or Center (to

print reduced page image with centering) for Location setting.

Note:

This setting is not available when you select Zoom To check box.

5. Click OK.

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Printing watermarks

This function allows you to print a text-based or image-based watermark on your document.

For Windows users

1. Click the Advanced Layout tab.

2. Select a watermark that you want to use from the Watermark drop-down list.

3. If you want to make detailed settings, click Edit/Delete, and make appropriate settings. For

details about each setting, see online help.

4. Click OK.

Making a new watermark

For Windows users

1. Click the Advanced Layout tab.

2. Click Add New Watermark.

3. Select Text or BMP and type a name for the new watermark in the Name box.

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4. If you select Text, type the watermark text in the Text box. If you select BMP, select the BMP file

you want to use, then click Open.

5. Click OK.

Note:

❏ You can register up to 10 original watermarks.

❏ To edit the saved watermark, click Edit/Delete on the Advanced Layout tab, select the watermark

you want to edit in the Name box, and make appropriate settings, then click OK.

❏ To remove the saved watermark, click Edit/Delete on the Advanced Layout tab, select the

watermark you want to delete in the Name box, then click Delete.

❏ The saved watermarks can only be used with the printer driver you saved them to. Even if multiple

printer names are set for a printer driver, the settings can be available only for the printer name in

which you saved the settings.

❏ When sharing the printer on a network, you cannot create a user defined watermark at the client.

Printing headers and footers

This function allows you to print user name, computer name, date, time, or collate number, at the top

or bottom of each page in a document.

For Windows users

1. Click the Advanced Layout tab.

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2. Select the Header/Footer check box, then click Header/Footer Settings.

3. Select the items from the drop-down list.

Note:

❏ If you select Collate Number, the number of copies is printed.

❏ When using the reserve job function, you cannot select Collate Number.

4. Click OK.

Printing with an overlay

This function allows you to print a standard form or letterhead onto the original document.

Note:

❏ This function is for Windows only.

❏ The overlay function is available only when HighQuality(Printer) is selected for the Printing Mode

in the Extended Settings dialog box from the Optional Settings tab.

Creating an overlay

1. Click the Advanced Layout tab.

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2. Select the Form Overlay check box.

3. Select Create Overlay Data, then click More Settings. The Create Form dialog box appears.

4. Type the form name in the Form Name box and its description in the Description box.

5. Select Foreground Document or Background Document to specify whether the overlay will

be printed as foreground or background of the document.

6. Select the Assign to Paper Source check box to display the form name in the Paper Source

drop-down list on the Basic Settings tab.

7. Click OK.

Note:

❏ To change the settings of the overlay form data you created, access the printer driver and follow the

step 1 and 2 above. Note that on the step 3, select Overlay Print, then click Edit Form.

❏ The following 9 characters cannot be used for form names: \ / : * ? " < > |.

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Printing an overlaid document

YoucanselecttheregisteredformdatafromthePaperSourcedrop-downlistontheBasicSettingstab.

For registering form data in the Paper Source, see step 6 in “Creating an overlay” on page 53.

If overlay form data is not registered in the Paper Source or if you want to make detailed settings,

follow the steps below.

1. Click the Advanced Layout tab.

2. Select the Form Overlay check box.

3. Select the Overlay Print check box, then click More Settings. The Form Selection dialog box

appears.

4. Make appropriate settings. For details about each setting, see online help.

Note:

If you cannot select the form from the application, access the printer driver from the operating

system. For details, see “Accessing the printer driver” on page 169.

5. Click OK.

Saving an overlaid form pre-settings

This function allows you to save the settings you made from “Creating an overlay” on page 53.

1. From the Form Selection dialog box, click Save/Delete. To open the dialog box, see “Printing an

overlaid document” on page 55.

2. Type the pre-settings name in the Form Pre-Settings Name box, then click Save. Your

pre-settings name will appear in the Form Pre-Settings drop-down list in the Form Selection

dialog box.

3. Click OK. Your pre-settings name will appear in the Pre-Settings drop-down list in the Advanced

Layout dialog box.

Note:

❏ To delete an overlaid form pre-setting, follow the step 1, select the pre-settings name you want to

delete from Form Pre-Settings drop-down list, click Delete, and then click OK.

❏ You can save up to 20 pre-settings.

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Printing the copy-protected document

This function allows you to print a document as a copy-protected document. When you try to copy a

copy-protected document, “COPY” is printed several times on the document.

Note:

❏ Epson will not guarantee to secure from information leakage and any other damage by using this

function, nor hidden letters appear in all cases.

❏ Screen-tone may be too dark, hidden letters may not be printed on the entire print, or hidden letters

may not appear when photocopied depends on the models, settings, and combinations of

photocopiers, fax machine, input device such as digital cameras and scanners, output device such as

printers; printer driver settings of this product; condition of consumables such as toner and output

paper type.

For Windows users

Note:

With this function, the Print Quality setting is changed to Fine, and the Toner Save setting is disabled.

Form Overlay function is also disabled.

1. Click the Advanced Layout tab.

2. Select Copy from the Anti-Copy Pattern drop-down list.

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3. If you want to make detailed settings, click Edit/Delete, and make appropriate settings. For

details about each setting, see online help.

4. Click OK.

Printing Multiple Print Jobs at Once

This function allows you to print several documents created by different applications at once

arranging settings, such as the printing order, duplex, and the print layout.

1. Click the Basic Settings tab.

2. Select the Print Job Arranger check box.

3. Click OK.

The Print Job Arranger screen appears when a print job is executed. Make appropriate settings. For

details, see the Print Job Arranger help.

Using the Reserve Job Function

This function allows you to store print jobs on the printer’s memory and to print them later directly

from the printer’s control panel. You can prevent the printed document from being looked at by other

people by applying a password to the print job.

This function uses the following types of printer memory.

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Printer’s Storage

Description

CompactFlash^*

The optional CompactFlash memory must be installed on your printer in order to use

the Reserve Job function. Make sure that the CompactFlash memory is correctly

recognized by the printer driver before you start using the Reserve Job function. The

CompactFlash memory must be at least 4 GB.

RAM Disk

An additional memory must be installed on your printer in order to use the Reserve Job

function.

To enable the RAM disk, you have to set the RAM Disksetting on the control panel to

Normalor Maximum. For instructions about increasing your printer’s memory, see

“Installing a memory module” on page 116.

After the memory module is installed, you must update the option information. See

“Making Optional Settings” on page 170.

For AL-M400 Series users:

When both CompactFlash memory and a RAM disk are installed, CompactFlash

memory is given priority and makes the RAM disk unavailable.

Available only for AL-M400 Series.

The table below gives an overview of the Reserve Job options.

Reserve Job Option

Description

Re-Print Job

Lets you print the job now and store it on the printer’s memory. You can print the same

job several times.

Verify Job

Lets you print one copy now to verify the content. You can print multiple copies later.

Lets you store the print job on the printer’s memory without printing it now.

Stored Job^*

Note:

This option is not available when you have installed the optional RAM disk.

Confidential Job

Lets you apply a password to the print job. You can print the job entering the password

on the printer’s control panel.

Available only for AL-M400 Series.

Sending the print job

For Windows users

1. Click the Optional Settings tab, then click Reserve Jobs Settings. The Reserve Jobs Settings

dialog box appears.

2. Select the Reserve Job On check box, then select Re-Print Job, Verify Job, or Confidential

Job.

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AL-M300/AL-M400 Series User's Guide

3. Enter a user name and job name in the corresponding text boxes. If you selected Confidential

Job, enter a four-digit number in the password text box to set the password.

Note:

If you want to create a thumbnail of the first page of a job, select the Create a thumbnail check box.

Thumbnails can be accessed by entering http:// followed by the internal print server’s IP address in a

Web browser.

4. Click OK.

Note:

The OK button becomes available after both the user name and job name have been entered.

If you selected Re-Print Job, the printer prints your document. If you selected Verify Job, the printer

prints one copy of your document.

To print or delete this data using the printer’s control panel, see “Printing and Deleting Reserve Job

Data” on page 106.

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AL-M300/AL-M400 Series User's Guide

Chapter 3

Using the Control Panel

Using the Control Panel Menus

When to make control panel settings

In general, printer driver settings override settings made using the control panel.

You should make the following settings by using the control panel because these settings cannot be

made in the printer driver.

❏ Settings to select emulation modes and IES (Intelligent Emulation Switching) mode

❏ Settings to specify a channel and configure the interface

❏ Settings to specify the size of the memory buffer used to receive data

How to access the control panel menus

1. Press the r Right button to access the control panel menus.

2. Use the u Up and d Down buttons to scroll through the menus.

3. Press the r Right button to view the items in a menu. Depending on the menu, the LCD panel

displays an item and the current setting separated ( YYYY=ZZZZ), or only an item ( YYYY).

4. Use theuUp and dDown buttonstoscrollthroughthe items, orpressthe lLeft buttontoreturn

to the previous level.

Using the Control Panel 60

AL-M300/AL-M400 Series User's Guide

5. Press the r Right button to carry out the operation indicated by an item, such as printing a

configurationstatussheetorresettingtheprinter, or to view the settings available for an item, such

as paper sizes or emulation modes.

Use the u Up and d Down buttons to scroll through available settings, then press the r Right

button to select a setting and return to the previous level. Press the l Left button to return to the

previous level without changing the setting.

Note:

❏ You need to turn the printer off and then on to activate some settings. For details, see “Control

Panel Menus” on page 62.

❏ The OK button can be used instead of the r Right button in step 3 or 5.

6. Press the l Left button once or more times to exit the control panel menus.

How to register menus as bookmarks

By registering bookmarks for frequently used menus, you can display the registered menus by just

pressing the OK button while the LCD panel displays Ready.

Note:

The maximum number of menus you can register as bookmarks is 3.

1. Display the menu to register. For details, see “How to access the control panel menus” on

ConfidentialJobMenu” on page 107.

2. Press the OK button for more than two seconds.

The Add Bookmarkmenu appears.

Note:

Some menus cannot be bookmarked. If you tried to register them, Bookmark Failedis displayed.

3. Press the u Up and d Down buttons to select the menu to delete, then press the r Right button.

Note:

To register a new menu, you have to delete one of the registered menus from the bookmark.

If Bookmark Registeredis displayed, the menu is bookmarked successfully.

Using the Control Panel 61

AL-M300/AL-M400 Series User's Guide

Note:

To restore the bookmark menus to the default values, select SelecType Initfrom the control panel’s

Reset Menu.

Control Panel Menus

Note:

Some menus and items appear only when a corresponding optional device is installed or an appropriate

setting has been done.

Information Menu

Press the d Down or u Up button to select an item. Press the r Right button to print a sheet or font

sample.

Item

Values

Print Configuration Status Sheet

Print Supplies Status Sheet

Print Usage History Sheet

Reserve Job List^*1

Form Overlay List^*2

Network Status Sheet^{*3 *4}

USB ExtI/FStatusSht^*5

PS3 Status Sheet

PS3 Font List

PCL Font Sample

ESCP2 Font Sample

FX Font Sample

I239X Font Sample

Toner

E******F to E F

Using the Control Panel 62

AL-M300/AL-M400 Series User's Guide

Item

Values

Photocon

E******F to E F

Fuser Unit Life^*6

Maintenance Unit Life^*2

Total Pages

E******F to E F

0 to 99999999

Available only when the jobs are stored by using the Quick Print Jobfeature.

Available only for AL-M400 Series.

Available only when the Network I/Fsetting in Network Menuis set to On.

Available only for AL-M300DN and AL-M400 Series.

Available only when the printer is connected to a USB device with D4 support and has been turned on when the USB I/F

setting is set to On.

Available only for AL-M300 Series.

Print Configuration Status Sheet

Prints a sheet showing the current printer settings and installed options. This sheet can be useful to

confirm whether option have been installed correctly.

Print Supplies Status Sheet

Prints a sheet showing information about consumables.

Print Usage History Sheet

Prints a sheet showing the history of the printer’s usage.

Reserve Job List

Prints a list of reserved print jobs stored on the printer’s memory.

Form Overlay List (For AL-M400 Series only)

Prints a list of form overlays stored on the printer’s memory.

Network Status Sheet (For AL-M300DN and AL-M400 Series only)

Prints a sheet showing the working status of the network.

USB ExtI/FStatusSht

Using the Control Panel 63

AL-M300/AL-M400 Series User's Guide

Prints a sheet showing the working status of the USB interface.

PS3 Status Sheet

Prints a sheet showing information about the PS3 mode such as the PS3 version.

PS3 Font List, PCL Font Sample, ESCP2 Font Sample, FX Font Sample, I239X Font Sample

Prints a sample of the fonts available for your selected printer emulation.

Toner

The number of asterisks (*) between “E” and “F” indicates the remaining service lives of consumables.

If a non-genuine consumable is used, “?” is displayed instead of the indicator.

Photocon

The number of asterisks (*) between “E” and “F” indicates the remaining service life of the

photoconductor unit.

Fuser Unit Life (For AL-M300 Series only)

The number of asterisks (*) between “E” and “F” indicates the remaining service life of the fuser unit.

Maintenance Unit Life (For AL-M400 Series only)

The number of asterisks (*) between “E” and “F” indicates the remaining service life of the

maintenance unit.

Total Pages

Displays the total number of pages printed by the printer.

System Information Menu

The following information is displayed.

❏ Main Version

❏ MCU Version

❏ Serial No

Using the Control Panel 64

AL-M300/AL-M400 Series User's Guide

❏ Memory

❏ MAC Address

Tray Menu

Item

Settings (default in bold)

MP Tray Size

MP Type

A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4, MON, DL, C6, CTM

Plain, SemiThk, Preprinted, Letterhead, Recycled, Color, Labels, Thick,

ExtraThk, Envelope, Special

Cassette1 Size

A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4, CTM

Cassette2 Size^*1/ Cassette3 Size^{*1 *2}

Cassette4 Size^{*1 *2}

A4, A5, B5, LT, HLT, LGL, GLT, GLG, EXE, F4, CTM

Cassette1 Type/ Cassette2 Type^*1

Plain, SemiThk, Preprinted, Letterhead, Recycled, Color, Labels, Thick,

ExtraThk, Special

Cassette3 Size^{*1 *2}/ Cassette4 Size^{*1 *2}

MP Tray AutoSel

On, Off

Cassette1 AutoSel/Cassette2

AutoSel^*1/ Cassette3 AutoSel^{*1 *2}

Cassette4 AutoSel^{*1 *2}

On, Off

^*1Available only when the optional paper cassette unit is installed.

^*2Available only for AL-M400 Series.

MP Tray Size

Select your paper size from this menu.

MP Type

Lets you set the paper type loaded in the MP tray.

Cassette1 Size/ Cassette2 Size/ Cassette3 Size (For AL-M400 Series only)/ Cassette4 Size (For

AL-M400 Series only)

Displays the paper size loaded in the standard and optional paper cassettes.

Cassette1 Type/ Cassette2 Type/ Cassette3 Type (For AL-M400 Series only)/ Cassette4 Type

(For AL-M400 Series only)

Using the Control Panel 65

AL-M300/AL-M400 Series User's Guide

Lets you select the paper type loaded in the standard and optional paper cassettes.

MP Tray AutoSel/ Cassette1 AutoSel/ Cassette2 AutoSel/ Cassette3 AutoSel (For AL-M400

Series only)/ Cassette4 AutoSel (For AL-M400 Series only)

Specifies whether the tray can be selected for printingwhenPaperSourceisselectedforAutoSelection

in the printer driver.

Emulation Menu

Note:

You can specify different emulations for each interfaces.

Item

Settings (default in bold)

Parallel^*1

USB

Auto, ESCP2, FX, I239X, PS3, PCL

Network^*2

Auto, ESCP2, FX, I239X, PS3, PCL

^*1Available only for AL-M300D.

^*2Available only for AL-M300DN and AL-M400 Series.

Printing Menu

Note:

The settings are overridden by the settings made in the printer driver.

Item

Settings (default in bold)

A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4, MON, DL, C6, CTM^*1

Page Size

Wide A4

Off, On

Media Type

Unspecified, Plain, SemiThk, Preprinted, Letterhead, Recycled, Color, Labels, Thick, ExtraThk,

Envelope, Special

Page Side

Front, Back

Auto, MP, Cassette1, Cassette2^*2, Cassette3^{*2 *3}, Cassette4^{*2 *3}

Paper Source

Orientation

Port, Land

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AL-M300/AL-M400 Series User's Guide

Item

Settings (default in bold)

300, 600, 1200

Resolution

RITech

On, Off

Toner Save

Density

Off, On

1 to 3 to 5

Dot Correction

Top Offset

LeftOffset

T Offset B

L Offset B

Off, On

-99.0 ... 0.0 ... 99.0mm in 0.5 increments

The minimum and maximum of custom paper sizes vary depending on the tray.

(MP Tray/Standard paper cassette)

Minimum: 76.2 × 127.0 mm, maximum: 215.9 × 355.6 mm

(Optional paper cassette)

Minimum: 139.7 × 210.0 mm, maximum: 215.9 × 355.6 mm

Available only when the optional paper cassette unit is installed.

Available only for AL-M400 Series.

Page Size

Specifies the paper size.

Wide A4

Selecting Ondecreases the left and right margins to 3.4 mm.

Media Type

Specifies the paper type.

Page Side

Select Frontwhen printing on the front of normal paper (Plain), thick paper (Thick), or extra thick

paper (Extra Thick).

Paper Source

Using the Control Panel 67

AL-M300/AL-M400 Series User's Guide

Specifies whether paper feeds into the printer from the MP tray, the standard paper cassette, or the

optional paper cassette unit.

If you select Auto, paper feeds from the paper source containing paper that matches your Paper Size

setting.

Orientation

Specifies whether the page is printed in portrait or landscape orientation.

Resolution

Specifies the printing resolution.

RITech

Turning RITech on produces smoother and crisper lines, text, and graphics.

Toner Save

When this setting is selected, the printer saves toner by substituting a gray shade for the black inside of

characters. The characters are outlined in full black on the right and lower edges.

Density

Specifies the printing density.

Dot Correction

Adjusts the weight of thin lines so they are printed clearly.

Top Offset

Makes fine adjustments to the vertical printing position of the page.

Important:

c _{Make sure that the printed image does not extend beyond the edge of the paper. Otherwise, you}

may damage the printer.

LeftOffset

Makes fine adjustments to the horizontal printing position of the page. This is useful for fine

adjustments.

Using the Control Panel 68

AL-M300/AL-M400 Series User's Guide

Important:

c _{Make sure that the printed image does not extend beyond the edge of the paper. Otherwise, you}

may damage the printer.

T Offset B

Adjusts the vertical printing position on the back of the paper when printing on both sides. Use this if

the printout on the back is not where you expected.

L Offset B

Adjusts the horizontal printing position on the back of the paper when printing on both sides. Use this

if the printout on the back is not where you expected.

Setup Menu

Item

Settings (default in bold)

Language

English, Français, Deutsch, Italiano, ESPAÑOL, SVENSKA, Dansk, Nederlands, SUOMI,

Português, Norsk,

, Türkçe,

Time Out

MP Mode

Manual Feed

Copies

0, 5 to 60 to 300 in increments of 1

Normal, Last

Off, 1st Page, EachPage

1 to 999

Duplex^*1

Off, On

Binding^*1

Long Edge, Short Edge

Front, Back

Off, On

Start Page^*1

Skip Blank Page^*2

Auto Eject Page^*3

Size Ignore

Off, On

Auto Cont

Off, On

Page Protect^*2

Auto, On

On, Off

A4/LT Auto Switching

Using the Control Panel 69

AL-M300/AL-M400 Series User's Guide

Item

Settings (default in bold)

Off, On

Extended Mode

LCD Contrast

0 to 7 to 15

LCD Backlight^*4

Auto, Off

RAM Disk^*5

Off, Normal, Maximum

Convert to Simplex

Confirm Media Type

Job Info.

Odd Page, 1 Page, Off

No, Yes

Display Pattern 1, Display Pattern 2, Off

Available only when you use A4, A5, B5, LT, HLT, LGL, GLT, GLG, EXE, or F4 size paper.

Available only for ESCP2, FX, or I239X mode.

Not available in PS3 and PCL.

Available only forAL-M400 Series.

After this item is changed, the setting value takes effect after a warm boot or after the power is turned on again.

Language

Specifies the language displayed on the LCD panel and that printed on the status sheet.

Time Out

Specifies the length of the time, in seconds, before a time out when interfaces are being switched

automatically. The time before a time out occurs is the length of time from the point when no data is

being received from an interface until the point of switching the interface. If the printer has a print job

when switching the interface, the printer prints the print job.

MP Mode

This setting determines whether the MP tray has the highest or lowest priority when Auto is selected

asthePaperSourcesettingintheprinterdriver. WhenNormalisselectedastheMPMode, theMPtray

has the highest priority as the paper source. If you select Last, the MP tray has the lowest priority.

Manual Feed

Allows you to select the manual feed mode for the MP tray.

Copies

Using the Control Panel 70

AL-M300/AL-M400 Series User's Guide

Designates the number of copies to be printed, from 1 through 999.

Duplex

Turns duplex printing on or off. This allows you to print on both sides of a page.

Binding

Specifies the binding direction of the printout.

Start Page

Specifies whether duplex printing starts from the front or back of the page.

Skip Blank Page

Enables you to skip blank pages when printing.

Auto Eject Page

Specifies whether ornot to eject paper when the limit specified in the Time Outsetting is reached. The

default is Off, which means paper is not ejected when the time-out limit is reached.

Size Ignore

If you want to ignore a paper size error, select On. When you turn this item on, the printer keeps

printing even if the image size exceeds the printable area for the specified paper size. This may cause

smudges because of the toner that is not transferred onto the paper properly. When this item is turned

off, the printer stops printing if a paper size error occurs.

Auto Cont

When you turn this setting on, the printer automatically continues printing after a certain period of

time when one of the following errors occurs: Paper Set, Print Overrun, or Memory Overflow.

When this option is off, you must press the OK button to resume printing.

Page Protect

Using the Control Panel 71

AL-M300/AL-M400 Series User's Guide

Allocates additional printer memory for printing data, as opposed to receiving it. You may need to

turnthissettingonifyouareprintingaverycomplexpage. IfaPrint Overrunerrormessageappears

on the LCD panel during printing, turn this setting on and reprint your data. This reduces the amount

of memory reserved for processing data so your computer may take longer to send the print job, but it

will allow you to print complex jobs. Page Protectusually works best when Autois selected. You

will need to increase your printer’s memory if memory errors continue to occur.

Note:

Changing the Page Protectsetting reconfigures the printer’s memory, which causes any downloaded

fonts to be deleted.

A4/LT Auto Switching

When A4 or Letter size paper is selected for printing and there is no paper source set to the selected

paper size, the printout is output in an alternate paper size (Letter for A4, or A4 for Letter).

Extended Mode

If Onis selected, printing continues even after the Replace Toner Cartridgeerror message

appears on the LCD panel. However, the printing quality is not guaranteed, and the service life of the

photoconductor unit may be affected. When a new toner cartridge is installed, the setting

automatically returns to Off.

LCD Contrast

Adjusts the contrast of the LCD panel. Use the u Up and d Down buttons to set the contrast between

0(lowest contrast) and 15(highest contrast.)

LCD Backlight (For AL-M400 Series only)

If Autois selected, the LCD backlight lights. Also, it turns off during Sleep or Deep Sleep mode. If Off

is selected, the LCD backlight is always off.

RAM Disk

Specifies the RAM disk size available for the Reserve Job function. See the table below for details.

Optional RAM capacity

Total RAM capacity

RAM Disk capacity

Normal

Maximum

0 MB

128 MB

16 MB

Using the Control Panel 72

AL-M300/AL-M400 Series User's Guide

Optional RAM capacity

Total RAM capacity

RAM Disk capacity

Normal

64 MB

Maximum

128 MB

256 MB

512 MB

1024 MB

256 MB

384 MB

640 MB

1152 MB

128 MB

256 MB

512 MB

256 MB

512 MB

1024 MB

Convert to Simplex

In the duplex printing mode, specifies whether to print the last page of a job in one side printing mode.

Setting Odd Pageor 1 Pagecan prevent the last page from being printed on an unexpected page

when you are printing on preprinted paper or hole-punched paper.

Odd Page: 1-page jobs or the last page of a job with an odd number of pages are printed in one side

printing mode.

1 Page: 1-page jobs are printed in one side printing mode.

Off: The last page of all jobs (including 1-page jobs or jobs with an odd number of pages) is printed in

duplex printing mode.

Confirm Media Type

Displays a message when the paper type in the tray selected for printing is different from that selected

on Paper Type in the printer driver.

Job Info.

Displays job information on the control panel, also skipping and canceling printing jobs can be done

with this setting. The pattern of items displayed on the control panel can be selected from Display

Pattern 1and Display Pattern 2. Do not select Display Pattern 1when the following

languages are selected as Languageon Setup Menu: Norsk,

, Türkçe,

Reset Menu

Clear Warning

Clears warning messages that show errors except for these that occur from consumable products or

mandatory-replacement parts.

Using the Control Panel 73

AL-M300/AL-M400 Series User's Guide

Clear All Warnings

Clears all warning messages that appear on the LCD panel.

Reset All

Stops printing and clears the printer memory. The print jobs received from all interfaces are erased.

Note:

Performing Reset Allclears print jobs received from all interfaces. Be careful not to interrupt someone

else’s job.

SelecType Init

Restores the control panel menu settings to their default values.

Reset Fuser Counter (For AL-M300 Series only)

Resetthefuserunitlife counterwhenyoureplacethefuserunit. Forinstructionsonreplacingthefuser

unit, see the documentation supplied with the fuser unit.

Reset Maintenance Counter (For AL-M400 Series only)

Reset the maintenance unit life counter when you replace the maintenance unit. For instructions on

replacing the maintenance unit, see the documentation supplied with the maintenance unit.

Quick Print JobMenu

This menu allows you to print or delete print jobs that were stored in the printer’s memory using the

Quick Print Job feature (Re-Print Job, Verify Job , Stored Job) of the printer driver’s Reserve Job

function. For instructions on using this menu, see “Using the Quick Print JobMenu” on page 106.

ConfidentialJobMenu

This menu allows you to print or delete print jobs stored in the printer’s memory using the

Confidential Job feature of the printer driver’s Reserve Job function. You need to enter the correct

password to access this data. For instructions on using this menu, see “Using the

Using the Control Panel 74

AL-M300/AL-M400 Series User's Guide

Clock Menu

Item

Settings (default in bold)

Local Time Diff.

Time Setting

Date Format

-13:59 … 0:00 … +13:59

2000/ 01/01 00:00 to 2099/12/31 23:59

DD/MM/YY, MM/DD/YY, YY/MM/DD

Local Time Diff.

Specifies the current date and time by entering the time difference from Greenwich Mean time.

Time Setting

Specifies the current date and time by entering them directly.

Date Format

Specifies the format to display the date.

Parallel Menu (For AL-M300D only)

These settings control communication between the printer and the computer when using the parallel

interface.

Item

Settings (default in bold)

Parallel I/F^*

Speed^*

On, Off

Fast, Normal

Bi-D^*

ECP, Off, Nibble

Buffer Size^*

Normal, Maximum, Minimum

After this item is changed, the setting value takes effect after a warm boot or after the power is turned on again. While it is

reflected in the Status Sheet and EJL read-back, the actual change takes effect after a warm boot or after the power is

turned on again.

Parallel I/F

Allows you to activate or deactivate the parallel interface.

Using the Control Panel 75

AL-M300/AL-M400 Series User's Guide

Speed

Specifies the pulse width of the ACKNLG signal when receiving data in the Compatibility mode or

Nibble mode. When Fastis selected, the pulse width is about 1 μs. When Normalis selected, the pulse

width is about 10 μs.

Bi-D

Allows you to specify the bidirectional communication mode. When you select Off, bidirectional

communication is disabled.

Buffer Size

Determines the amount of memory to be used for receiving data and printing data. If Maximumis

selected, more memory is allocated for receiving data. If Minimumis selected, more memory is

allocated for printing data.

Note:

❏ To activateBuffer Sizesettings, you must turn off the printer for more than fiveseconds then turn

it back on. Or, you can perform a Reset Alloperation, as explained in “Reset Menu” on

page 73.

❏ Resettingtheprintererasesallprintjobs. MakesuretheReady lightisnotflashingwhenyouresetthe

printer.

USB Menu

Item

Settings (default in bold)

USB I/F^*1

On, Off

USB Speed^{*1 *2}

Buffer Size^{*1 *2}

HS, FS

Normal, Maximum, Minimum

^*1After this item is changed, the setting value takes effect after a warm boot or after the power is turned on again. While it is

reflected in the Status Sheet and EJL read-back, the actual change takes effect after a warm boot or after the power is

turned on again.

^*2Available only when USB I/Fis set to On.

USB I/F

Allows you to activate or deactivate the USB interface.

Using the Control Panel 76

AL-M300/AL-M400 Series User's Guide

USB Speed

AllowsyoutoselecttheoperationmodeofUSBinterface. Selecting HSisrecommended. SelectFSifHS

does not work on your computer system.

Buffer Size

Determines the amount of memory to be used for receiving data and printing data. If Maximumis

selected, more memory is allocated for receiving data. If Minimumis selected, more memory is

allocated for printing data.

Note:

❏ To activateBuffer Sizesettings, you must turn off the printer for more than fiveseconds then turn

it back on. Or, you can perform a Reset Alloperation, as explained in “Reset Menu” on

page 73.

❏ Resettingtheprintererasesallprintjobs. MakesuretheReady lightisnotflashingwhenyouresetthe

printer.

Network Menu

See the Network Guide for each setting.

PCL Menu

These settings are available in the PCL mode.

Item

Settings (default in bold)

Resident, Download^*1

FontSource

Font Number

Pitch^*2

0… 65535 (depending on your settings)

0.44 … 10.00 … 99.99cpi in 0.01cpi increment

4.00 … 12.00 … 999.75pt in 0.25pt increment

Height^*2

SymSet

IBM-US, Roman-8, Roman-9, ECM94-1, 8859-2 ISO, 8859-9 ISO, 8859-10ISO, 8859-15ISO,

PcBlt775, IBM-DN, PcMultiling, PcE.Europe, PcTk437, PcEur858, Pc1004, WiAnsi, WiE.Europe,

WiTurkish, WiBALT, DeskTop, PsText, VeInternati, VeUS, MsPublishin, Math-8, PsMath, VeMath,

PiFont, Legal, UK, ANSI ASCII, Swedis2, Italian, Spanish, German, Norweg1, French2, Windows,

McText, Hebrew7, 8859-8 ISO, Hebrew8, Arabic8, OCR A, OCR B, Pc866Cyr, Pc866Ukr, WinCyr,

ISOCyr, Pc8Grk, Pc851Grk, WinGrk, ISOGrk, Greek8, Pc862Heb, Pc864Ara, HPWARA

Using the Control Panel 77

AL-M300/AL-M400 Series User's Guide

Item

Settings (default in bold)

5 … 64 … 128Lines

CR, CR+LF

Form

CR Function

LF Function

Tray Assign

LF, CR+LF

4K, 5S, 4

^*1Available only when downloaded fonts are available.

^*2Depending on the font that has been selected.

FontSource

Sets the default font source.

Font Number

Sets the default font number for the default font source. The available number depends on the settings

you made.

Pitch

Specifies the default font pitch if the font is scalable and of fixed-pitch. You can select from 0.44to

99.99cpi (characters per inch), in 0.01-cpi increments. This item may not appear depending on the

FontSource or Font Number settings.

Height

Specifies the default font height if the font is scalable and proportional. You can select from 4.00to

999.75points, in 0.25-point increments. This item may not appear depending on the FontSource or

Font Number settings.

SymSet

Selects the default symbol set. If the font you selected in FontSource and Font Number is not available

in the new SymSet setting, the FontSource and the Font Number settings are automatically replaced

with the default value, IBM-US.

Form

Selects the number of lines for the selected paper size and orientation. This also causes a line spacing

(VMI) change, and the new VMI value is stored in the printer. This means that later changes in the

Page Size or Orientation settings cause changes in the Form value, based on the stored VMI.

Using the Control Panel 78

AL-M300/AL-M400 Series User's Guide

CR Function, LF Function

These functions are included for users of particular operating systems, such as UNIX.

Tray Assign

Changes the assignment for the paper source select command. When 4is selected, the commands are

set as compatible with the HP LaserJet 4. When 4Kis selected, the commands are set as compatible

with the HP LaserJet 4000, 5000, and 8000. When 5Sis selected, the commands are set as compatible

with the HP LaserJet 5S.

PS3 Menu

Item

Settings (default in bold)

Error Sheet

Image Protect

Binary

Off, On

Text Detection

PDF Page Size

Off, On

Auto, A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4, MON, DL, C6

Error Sheet

When you select On, the printer prints out an error sheet when an error occurs in the PS3 mode or

when the PDF file you tried to print is not a supported version.

Image Protect

When Onis selected, the print quality is not reduced even with insufficient memory. In that case,

Memory Overflowis displayed and the printing is stopped.

When Offis selected, the print quality is reduced with insufficient memory. In that case, Image

Optimumis displayed and the printing is continued.

Binary

Specifies the data format. Select Onfor the Binary data and select Offfor the ASCII data.

Note:

Binary can only be used with network connection.

Using the Control Panel 79

AL-M300/AL-M400 Series User's Guide

To use the Binary data, make sure your application supports Binary data and that SEND CTRL-D

Before Each Job and SEND CTRL-D After Each Job are set to No.

When this setting is set to On, you cannot use TBCP (Tagged binary communication protocol) in the

printer driver settings.

Text Detection

When you select On, the text file is converted to a PostScript file when printing. This setting is available

only when you select PS3in the Emulation Menu.

PDF Page Size

Specifies the paper size when you send the PDF file directory from a computer or some other device. If

Autois selected, the paper size is determined based on the size of the first page that is printed.

ESCP2 Menu

Item

Settings (default in bold)

Font

Courier, Prestige, Roman, Sans serif, Roman T, Orator S, Sans H, Script, OCR A, OCR B

Pitch

10 cpi, 12cpi, 15cpi, Prop.

Off, On

Condensed

T.Margin

Text

0.40 ... 0.50 ... 1.50inch in 0.05-inch increments

1 ... 66 ... 81Lines

CGTable

PcUSA, Italic, PcMultilin, PcPortugue, PcCanFrenc, PcNordic, PcTurkish2, PcIcelandic,

PcE.Europe, BpBRASCII, BpAbicomp, Roman-8, PcEur858, ISO Latin1, 8859-15ISO, PcSI437,

PcTurkish1, 8859-9 ISO, Mazowia, CodeMJK, PcGk437, PcGk851, PcGk869, 8859-7 ISO, PcCy855,

PcCy866, PcUkr866, PcLit771, Bulgarian, Hebrew7, Hebrew8, PcHe862, PcAr864, PcAr864Ara,

PcAr720, PcLit774, Estonia, ISO Latin2, PcLat866

Country

USA, France, Germany, UK, Denmark, Sweden, Italy, Spain1, Japan, Norway, Denmark2, Spain2,

LatinAmeric, Korea, Legal

Auto CR

Auto LF

On, Off

Off, On

Bit Image

ZeroChar

Dark, Light, BarCode

0, (or the zero character with a slash)

Using the Control Panel 80

AL-M300/AL-M400 Series User's Guide

Font

Selects the font.

Pitch

Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi (characters per

inch). You can also choose proportional spacing.

Condensed

Turns condensed printing on or off.

T.Margin

Sets the distance from the top of the page to the baseline of the first printable line. The distance is

measured in inches. The smaller the value, the closer the printable line is to the top.

Text

Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you change the

Orientation, Page Size, or T.Marginsettings, the page length setting automatically returns to the

default for each paper size.

CGTable

Use the character generator (CG) table option to select the graphics character table or the italics table.

The graphics table contains graphic characters for printing lines, corners, shaded areas, international

characters, Greek characters, and mathematical symbols. If you select Italic, the upper half of the

character table is defined as italic characters.

Country

Use this option to select one of the fifteen international symbol sets. See the Font Guide for samples of

the characters in each country’s symbol set.

Auto CR

Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever the

printing position goes beyond the right margin. If you select Off, the printer does not print any

characters beyond the right margin and does not perform any line wrapping until it receives a

carriage-return character. This function is handled automatically by most applications.

Using the Control Panel 81

AL-M300/AL-M400 Series User's Guide

Auto LF

If you select Off, the printer does not send an automatic line-feed (LF) command with each

carriage-return(CR). IfOnisselected, aline-feedcommandissentwitheachcarriage-return. SelectOn

if your text lines overlap.

Bit Image

The printer is able to emulate the graphics densities set with the printer commands. If you select Dark,

the bit image density is high, and if you select Light, the bit image density is low.

If you select BarCode, the printer converts bit images to bar codes by automatically filling in any

verticalgapsbetweendots. Thisproducesunbrokenverticallines thatcanbereadbyabarcodereader.

This mode will reduce the size of the image being printed, and may also cause some distortion when

printing bit image graphics.

ZeroChar

Specifies whether the printer prints a slashed or unslashed zero.

FX Menu

Item

Settings (default in bold)

Font

Courier, Prestige, Roman, Sans serif, Script, Orator S, OCR A, OCR B

10cpi, 12cpi, 15cpi, Prop.

Pitch

Condensed

T.Margin

Text

Off, On

0.40 ... 0.50 ... 1.50inch in 0.05-inch increments

1 ... 66 ... 81Lines

CGTable

PcUSA, Italic, PcMultilin, PcPortugue, PcCanFrenc, PcNordic, PcTurkish2, PcIcelandic,

PcE.Europe, BpBRASCII, BpAbicomp, Roman-8, PcEur858, ISO Latin1, 8859-15ISO

Country

USA, France, Germany, UK, Denmark, Sweden, Italy, Spain1, Japan, Norway, Denmark2, Spain2,

LatinAmeric

Auto CR

Auto LF

Bit Image

On, Off

Off, On

Dark, Light, BarCode

Using the Control Panel 82

AL-M300/AL-M400 Series User's Guide

Item

Settings (default in bold)

ZeroChar

0, (or the zero character with a slash)

Font

Selects the font.

Pitch

Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi (characters per

inch). You can also choose proportional spacing.

Condensed

Turns condensed printing on or off.

T.Margin

Sets the distance from the top of the page to the baseline of the first printable line. The distance is

measured in inches. The smaller the value, the closer the printable line is to the top.

Text

Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you change the

Orientation, Page Size, or T.Marginsettings, the page length setting automatically returns to the

default for each paper size.

CGTable

Use the character generator (CG) table option to select the graphics character table or the italics table.

The graphics table contains graphic characters for printing lines, corners, shaded areas, international

characters, Greek characters, and mathematical symbols. If you select Italic, the upper half of the

character table is defined as italic characters.

Country

Usethisoptiontoselectoneofthethirteeninternationalsymbolsets. Seethe FontGuideforsamplesof

the characters in each country’s symbol set.

Auto CR

Using the Control Panel 83

AL-M300/AL-M400 Series User's Guide

Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever the

printing position goes beyond the right margin. If you select Off, the printer does not print any

characters beyond the right margin and does not perform any line wrapping until it receives a

carriage-return character. This function is handled automatically by most applications.

Auto LF

If you select Off, the printer does not send an automatic line-feed (LF) command with each

carriage-return(CR). IfOnisselected, aline-feedcommandissentwitheachcarriage-return. SelectOn

if your text lines overlap.

Bit Image

The printer is able to emulate the graphics densities set with the printer commands. If you select Dark,

the bit image density is high, and if you select Light, the bit image density is low.

If you select BarCode, the printer converts bit images to bar codes by automatically filling in any

verticalgapsbetweendots. Thisproducesunbrokenverticallines thatcanbereadbyabarcodereader.

This mode will reduce the size of the image being printed, and may also cause some distortion when

printing bit image graphics.

ZeroChar

Selects whether the printer prints a slashed or unslashed zero.

I239X Menu

The I239X mode emulates IBM 2390/2391 Plus commands.

These settings are available only when the printer is in the I239X mode.

Item

Settings (default in bold)

Font

Courier, Prestige, Gothic, Orator, Script, Presentor, Sans serif

10cpi, 12cpi, 15cpi, 17cpi, 20cpi, 24cpi, Prop.

437, 850, 858, 860, 863, 865

Pitch

Code Page

T.Margin

Text

0.30 ... 0.40 ...1.50inch in 0.05-inch increments

1 ... 67 ... 81Lines

Auto CR

Off, On

Using the Control Panel 84

AL-M300/AL-M400 Series User's Guide

Item

Settings (default in bold)

Auto LF

Off, On

Alt. Graphics

Bit Image

ZeroChar

CharacterSet

Off, On

Dark, Light

0, (or the zero character with a slash)

1, 2

Font

Selects the font.

Pitch

Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi (characters per

inch). You can also choose proportional spacing.

Code Page

Selects the character tables. Character tables contain the characters and symbols used by different

languages. The printer prints text based on the selected character table.

T.Margin

Sets the distance from the top of the page to the baseline of the first printable line. The distance is

measured in inches. The smaller the value, the closer the printable line is to the top.

Text

Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you change the

Orientation, Page Size, or T.Marginsettings, the page length setting automatically returns to the

default for each paper size.

Auto CR

Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever the

printing position goes beyond the right margin. If this setting is off, the printer does not print any

characters beyond the right margin and does not perform any line wrapping until it receives a

carriage-return character. This function is handled automatically by most applications.

Using the Control Panel 85

AL-M300/AL-M400 Series User's Guide

Auto LF

If you select Off, the printer does not send an automatic line-feed (LF) command with each

carriage-return(CR). IfOnisselected, aline-feedcommandissentwitheachcarriage-return. SelectOn

if your text lines overlap.

Alt. Graphics

Turns the Alternate Graphics option on or off.

Bit Image

The printer is able to emulate the graphics densities set with the printer commands. If you select Dark,

the bit image density is high, and if you select Light, the bit image density is low.

If you select BarCode, the printer converts bit images to bar codes by automatically filling in any

verticalgapsbetweendots. Thisproducesunbrokenverticallines thatcanbereadbyabarcodereader.

This mode will reduce the size of the image being printed, and may also cause some distortion when

printing bit image graphics.

ZeroChar

Selects whether the printer prints a slashed or unslashed zero.

CharacterSet

Selects character table 1 or 2.

Password Config Menu

Item

Settings (default in bold)

Password Config^*

Limitation

Disable, Interface, Config, All

The default password is blank. You can enter up to 20 characters for the password.

Password Config

Changes the password. Enter the old password first and then enter the new password twice.

Using the Control Panel 86

AL-M300/AL-M400 Series User's Guide

To enter the password, press the dDown or uUp button to select the character and press the rRight

button to determine the character. After all characters are determined, press the OK button.

Note:

If you forget your password, contact your dealer. Note that when the password is initialized, the settings

and data stored on the printer are deleted. Depending on your environment, settings, such as network

connection settings, may need to be done again. We recommend making a note or backup of the

necessary data and setting information.

Limitation

Changes the restriction range. When Interfaceis selected, the password is required to change the

settings in the USB and Network menus. When Configis selected, the password is required to enter

Quick Print JobMenuor ConfidentialJobMenu, or to change the settings in all menus. When

Allis selected, the password is required to enter Quick Print JobMenuor

ConfidentialJobMenu, or to change the settings and to perform the items in all menus. Before

changing the setting, you have to enter the password set in the Password Configsetting.

Energy Saver Menu

Item

Settings (default in bold)

Time to Sleep

Deep Sleep Mode

1Min, 3Min, 5Min, 15Min, 30Min, 60Min, 120Min

On, Off

Power Off Timer^*

On, Off

Time to Off^*

120Min, 180Min, 240Min, 360Min, 480Min

For EU models only

Time to Sleep

Specifies the length of the time until the printer enters the sleep mode or deep sleep mode if there are

no button operations and no jobs to be printed.

Deep Sleep Mode

When this setting is set to On, the printer switches into the deep sleep mode at the time specified in the

Time to Sleepsetting if the printer is not operated or receives no jobs. In the deep sleep mode, the

Wakeup/Sleep button lights and more power is saved than when in the sleep mode.

Using the Control Panel 87

AL-M300/AL-M400 Series User's Guide

Note:

The printer does not enter the deep sleep mode in the following cases:

- PS3is selected in Networkof Emulation Menu.

- MS Networkis set to Onin Network Menu.

To recover from the deep sleep mode, press the Wakeup/Sleep button. The printer recovers

automatically when it receives a print job.

Power Off Timer (Power Off mode) (For EU models only)

When this setting is set to On, the printer automatically turns off at the time specified in the Time to

Offsetting. The printer does not enter the power off mode if it is receiving or sending data.

The printer recovers from the power off mode when the power switch is turned on.

Time to Off (For EU models only)

Specifies the length of the time until the printer enters the power off mode if there are no button

operations and no jobs to be printed.

Note:

You can adjust the time before power management is applied. Any increase will affect the product's

energy efficiency. Please consider the environment before making any change.

Support Menu

Enter the SUPPORT MODEby pressing the d Down button while turning the printer on, to make

Support Menuand Printer Adjust Menuappear.

Important:

c _{When formatting the CompactFlash or deleting the data, unplug the interface cables and do not}

print files.

Support StatusSheet

Prints a sheet showing information about settings of Support Menuand Printer Adjust Menu.

Format CompactFlash (For AL-M400 Series only)

Formats the CompactFlash memory in the printer if a CompactFlash memory is installed.

Using the Control Panel 88

AL-M300/AL-M400 Series User's Guide

Format PS3 CompactFlash (For AL-M400 Series only)

Formats the CompactFlash area where PostScript information is stored if a CompactFlash memory is

installed.

Delete All CompactFlash Data (For AL-M400 Series only)

Deletes all data in the CompactFlash memory if a CompactFlash memory is installed.

Extend Print Area

Makes the maximum print area larger according to the printed data.

Printer MIBv1 Mode

Uses MIBv1 as a policy rule definition reporting the printer information to SNMP manager.

Printer Adjust Menu

Enter the SUPPORT MODEby pressing the d Down button while turning the printer on, to make the

Printer Adjust Menu appear.

Note:

❏ This menu is a special function. You don’t have to change it for ordinary use.

❏ The settings in this menu may affect the remaining service lives of consumable products or

maintenance parts.

Item

Settings (default in bold)

Plain

0 , 1

0 , 1, 2

Preprinted

Letterhead

Recycled

Color

Special

Using the Control Panel 89

AL-M300/AL-M400 Series User's Guide

Feed Offset

-3.5 ... 0.0 ... 3.5 mm in 0.5 mm increments

Scan Offset

Feed Offset2

Scan Offset2

FeedOffsetMP

ScanOffsetMP

FeedOffsetC1

ScanOffsetC1

FeedOffsetC2

ScanOffsetC2

FeedOffsetC3^*

ScanOffsetC3^*

FeedOffsetC4^*

ScanOffsetC4^*

TR Plain1

1 ... 6 ... 16

TR Plain2

TR SemiThk

TR Labels

TR Thick

TR ExtraThck

TR Thick3

TR Envelope

Using the Control Panel 90

AL-M300/AL-M400 Series User's Guide

Temp Plain1

Temp Plain2

Temp SemiThk

Temp Labels1

Temp Thick

-9 ... 0 ... 9

Temp ExtraThck

Temp Thick3

Temp Envelope

Highland

0, 2, 4, 6

BTR Cleaning

Dev Refresh

Toner Refresh

Noise Level

0 ... 3 ... 7

Mono DiagnosisSht

Aavailable only for AL-M400 Series.

Plain, Preprinted, Letterhead, Recycled, Color, Special

Adjusts the print quality according to the paper type. Select 0when a thin paper is printed.

To print using Thick3 paper (stiff, smooth on the surface, and more than 279 mm vertically), select 2

for Specialin this menu, and Special from Paper Type on the printer driver. However, duplex

printing is not available with this settings, and feeding paper takes more time.

Feed Offset

Adjusts the vertical position in which to start printing. The position moves lower on the sheet as the

value increases. This setting is used when doing single-sided printing or printing the first page for

duplex printing.

Scan Offset

Adjusts the horizontal position in which to start printing. The position moves to the right of the sheet

as the value increases. This setting is used when doing single-sided printing or printing the first page

for duplex printing.

Using the Control Panel 91

AL-M300/AL-M400 Series User's Guide

Feed Offset2

Adjusts the vertical position in which to star printing. The position moves lower on the sheet as the

value increases. This setting is used when printing the printing on the backside of paper for duplex

printing.

Scan Offset2

Adjusts the horizontal position in which to start printing. The position moves to the right of the sheet

as the value increases. This setting is used when printing on the backside of paper for duplex printing.

FeedOffsetMP, FeedOffsetC1, FeedOffsetC2, FeedOffsetC3 (For AL-M400 Series only),

FeedOffsetC4 (For AL-M400 Series only)

Adjusts the vertical position in which to start printing. The position moves lower on the sheet as the

value increases. This setting is used when feeding the printed paper from the MP tray, C1, C2, C3 or

C4.

ScanOffsetMP, ScanOffsetC1, ScanOffsetC2, ScanOffsetC3 (For AL-M400 Series only),

ScanOffsetC4 (For AL-M400 Series only)

Adjusts the vertical position in which to start printing. The position moves to the right of the sheet as

thevalueincreases. ThissettingisusedwhenfeedingtheprintedpaperfromtheMPtray, C1, C2, C3or

C4.

TR Plain1, TR Plain2, TR SemiThk, TR Labels, TR Thick, TR ExtraThck, TR Thick3, TR

Envelope

AdjuststhedensityorimagegranularityforthePlain1, Plain2, Semi-Thick, Labels, Thick, ExtraThick,

Thick3, Envelope, Postcard. The setting becomes darker as the value increases.

TEMP Plain1, TEMP Plain2, TEMP SemiThk, TEMP Labels, TEMP Thick, TEMP ExtraThck,

TEMP Thick3, TEMP Envelope

Adjusts the fixing temperature for the Plain1, Plain2, Semi-Thick, Labels, Thick, ExtraThick, Thick3,

Envelope, Postcard. The setting becomes hotter as the value increases. Note that the curl of printouts

could increase as the value increases.

Highland

Using the Control Panel 92

AL-M300/AL-M400 Series User's Guide

Adjust this setting if black dots appear on the printed page when using the printer in locations at high

altitudes. See the table below and select a suitable value according to the location the printer is being

used.

Value

Altitude

0 m

1000 m

2000 m

3000 m

BTR Cleaning

Cleans the transfer roller. This may eliminate stains that appear on the backside of printed paper

documents. Do not turn off the printer until the LCD panel displays Ready.

Dev Refresh

Mixes the developer to spread it evenly. This may prevent seepage when printing low-density images.

Do not turn off the printer until the LCD panel displays Ready.

Toner Refresh

Removes deteriorated toner. If the following problems have occurred while printing low density

documents, this may improve the printouts.

- toner falls inside the printer or onto the paper

- blurring (toner adheres to entire surface of the paper)

Do not turn off the printer until the LCD panel displays Ready.

Noise Level

Adjusts the image gradation. As the value increases, the image gradation gets better, but the image

granularity gets worse.

Mono DiagnosisSht

Prints an all black sheet of paper called a mono-chrome diagnosis. The mono diagnosis sheet allows

you to check for blurring or dirt on the printout.

Using the Control Panel 93

AL-M300/AL-M400 Series User's Guide

Bookmark Menu

The bookmark menu appears by pressing the OK button while the LCD panel displays Ready.

In the bookmark menu, the bookmarked setting items are listed and you can select one of them.

The following menus are bookmarked by default.

❏ Reset Menu

❏ MP Tray Size

❏ System Information

To register the menus in bookmark, see “How to register menus as bookmarks” on page 61 for details.

Status and Error Messages

This section contains a list of error messages shown on the LCD panel, a brief description of each

message and suggestions for correcting the problem. Note that not every message shown on the LCD

panel indicates a problem. When the mark is displayed at the right of the warning message, multiple

warnings have occurred. The LCD panel also displays the remaining service life of the consumables

and available paper sizes.

Adjusting Printer

Wait a few minutes. Do not open or close the covers, or turn off the printer until this message

disappears.

Bookmark Failed

The selected menu cannot be registered as a bookmark. Some menus cannot be registered as

bookmarks.

Bookmark Registered

The selected menu is registered as a bookmark.

Cancel All Print Job

The printer is canceling all print jobs in the printer memory, including jobs the printer is currently

receiving or printing. This message appears when Cancel All Jobsis selected on the control panel.

Cancel Print Job

Using the Control Panel 94

AL-M300/AL-M400 Series User's Guide

The printer is canceling the specified print job and the current print job. This message appears when

Cancel Jobis selected after you specify the file to be canceled on the control panel.

Can’t Print

The print data is deleted because it is incorrect.

Make sure the appropriate paper size and printer driver are used.

Can’t Print Duplex

The printer has encountered problems during duplex printing. Make sure you are using an

appropriate type and size of paper for the duplex printing. The problem could also be a result of

incorrect settings for the paper source you are using. Pressing the OK button will print the rest of the

print job on only one side of the paper. To cancel the print job, see “Canceling Printing” on

page 109.

Can’t Use Bookmark

The registered menu cannot be used because the menu is disabled by changing any settings after

registered the menu in bookmark.

Cassette Error 001, Cassette2 Error 002, Cassette3 Error 003 (For AL-M400 Series only),

Cassette4 Error 004 (For AL-M400 Series only)

Thewrongcassetteunitis installed. Turnoffthe printer, removethecassetteunit, andthenturnonthe

printer.

CF CHECK (For AL-M400 Series only)

The printer is checking the CompactFlash memory.

Check Paper Size

Thepapersizesettingisdifferentfromthe size of paper loadedintheprinter. Checktoseeifthecorrect

size of paper is loaded in the specified paper source.

To clear this warning message, select Clear Warningfrom the control panel’s Reset Menu. See

“How to access the control panel menus” on page 60 for instructions.

Check Paper Type

Using the Control Panel 95

AL-M300/AL-M400 Series User's Guide

The paper loaded in the printer does not match the paper type setting in the printer driver. Paper that

matches only the paper size setting will be used for printing.

To clear this warning message, select Clear Warningfrom the control panel’s Reset Menu. See

“How to access the control panel menus” on page 60 for instructions.

Clear Paper Jam wwww

The location where the paper jam occurred is displayed at WWWWW. WWWWWindicates the location of the

error.

If a paper jam occurs at two or more locations simultaneously, the corresponding multiple locations

are displayed.

For details about clearing paper jams, see “Clearing Jammed Paper” on page 136.

Close Cover wwww

The specified cover (wwww) does not close securely. Open the cover once, and then close.

Also, this warning message may appear when the photoconductor is not installed on the printer.

Collate Disabled

Printing by specifying the number of copies is no longer possible due to a lack of memory (RAM). If

this warning message appears, print only one copy at a time.

To clear this warning message, select Clear Warningfrom the control panel’s Reset Menu. See

“How to access the control panel menus” on page 60 for instructions.

CompactFlash Error (For AL-M400 Series only)

The installed CompactFlash memory is not supported by the printer or you selected Nowhen the

Format Requiredwas displayed on the control panel. Turn off the printer and remove the

CompactFlash memory. If Format Requiredis displayed on the control panel, select Yes.

CompactFlash Full (For AL-M400 Series only)

The optional CompactFlash memory is full and you cannot save any data. Delete the unnecessary data

from the CompactFlash memory. To clear this warning message, select Clear Warningfrom the

control panel’s Reset Menu. For instruction about accessing the control panel menus, see “How to

access the control panel menus” on page 60.

Using the Control Panel 96

AL-M300/AL-M400 Series User's Guide

Cooling Down

The printer is cooling down. This is not an error message, and will clear itself.

Correct time using Time Setting

The current time setting is reset because you did not connect the power cord for a long time. To clear

this warning message, select Time Settingfrom Clock Menuand specify the current date and time.

Duplex Memory Overflow

There is not enough memory for duplex printing. The printer prints only on the front and ejects the

paper. To clear this error, follow the instructions below.

If Offis selected as the Auto Contsetting on the control panel’s Setup Menu, press the OK button to

print on the back of the next sheet, or cancel the print job. To cancel the print job, see “Canceling

Printing” on page 109.

If Onis selected as the Auto Contsetting on the control panel’s Setup Menu, printing continues

automatically after a certain period of time.

Feed Roller C1 Needed Soon, Feed Roller C2 Needed Soon, Feed Roller C3 Needed Soon (For

AL-M400 Series only), Feed Roller C4 Needed Soon (For AL-M400 Series only)

This message indicates that the feed roller C1, C2, C3, or C4 is near the end of its service life. You can

continue to print until the Replace Feed Roller C1, Replace Feed Roller C2, Replace Feed

Roller C3, or Replace Feed Roller C4message appears.

To clear this warning message and continue printing, select Clear All Warningsfrom the control

panel’s Reset Menu. For instruction about accessing the control panel menus, see “How to access the

control panel menus” on page 60.

Form Feed

The printer is ejecting paper due to a user request. This message appears when pressing the Pause/

Release button once, then holding down the OK button for more than 2 seconds in order not to

receive form feed command.

Format Required (For AL-M400 Series only)

Using the Control Panel 97

AL-M300/AL-M400 Series User's Guide

The installed CompactFlash memory needs to be formatted to use it with the printer. Select Yesto

format the memory, or select Noto cancel formatting. If you select No, CompactFlash Erroris

displayed and you cannot use the memory for the printer. In that case, turn off the printer and remove

the CompactFlash memory.

Formatting CF (For AL-M400 Series only)

The CompactFlash memory is being formatted.

Fuser Needed Soon (For AL-M300 Series only)

This message indicates that the fuser unit is near the end of its service life. You can continue to print

until the Replace Fusermessage appears.

To clear this warning message and continue printing, select Clear All Warningsfrom the control

panel’s Reset Menu. For instruction about accessing the control panel menus, see “How to access the

control panel menus” on page 60.

Image Optimum

There is insufficient memory to print the page at the specified print quality. The printer automatically

lowers the print quality so that it can continue printing. If the quality of the printout is not acceptable,

try simplifying the page by limiting the number of graphics or reducing the number and size of fonts.

To clear this warning message, select Clear Warningfrom the control panel’s Reset Menu. See

“How to access the control panel menus” on page 60 for instructions.

You may need to increase the amount of printer memory to be able to print at the desired print quality

for your document. For more information on adding memory, see “Memory Module” on

page 116.

Install Fuser (For AL-M300 Series only)

The fuser unit is not installed in the printer. Install the fuser unit. For details, see the documentation

supplied with the fuser unit.

Caution:

If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must

touch one of theseareas, turnoffthe printer and wait 40 minutes to allow theheat to subside before

doing so.

Install Maintenance Unit (For AL-M400 Series only)

Using the Control Panel 98

AL-M300/AL-M400 Series User's Guide

The maintenance unit is not installed in the printer. Install the maintenance unit. For details, see the

documentation supplied with the maintenance unit.

Caution:

If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must

touch one of theseareas, turnoffthe printer and wait 40 minutes to allow theheat to subside before

doing so.

Install Photoconductor

The photoconductor unit is not installed in the printer. Install the photoconductor unit. For details,

see the documentation supplied with the photoconductor unit.

Install Toner Cartridge

The toner cartridge is not installed in the printer.

Install the toner cartridge. See “Replacing Consumable Products/Maintenance Parts” on page 124.

Invalid Data

The spool file on the driver is deleted while printing or the data is abnormal. Press the OK button to

clear the error.

Invalid PS3 (For AL-M300 Series only)

There are errors in the ROM module. Turn off the printer and contact your dealer.

Maintenance Unit Needed Soon (For AL-M400 Series only)

This message indicates that the maintenance unit is near the end of its service life. You can continue to

print until the Replace Maintenance Unitmessage appears.To clear this warning message and

continue printing, select Clear All Warningsfrom the control panel’s Reset Menu. For

instruction about accessing the control panel menus, see “How to access the control panel menus” on

See“How to access the control panel menus” on page 60 for instructions.

Manual Feed ssss (For AL-M300 Series only)

The manual feed mode is specified for the current print job. Make sure the paper size indicated by

ssssis loaded, then press the OK button.

Memory Overflow

Using the Control Panel 99

AL-M300/AL-M400 Series User's Guide

The printer has insufficient memory to execute the current task. Press the OK button on the control

panel to resume printing, or cancel the print job. To cancel the print job, see “Canceling Printing” on

page 109.

Need Memory

The printer has insufficient memory to complete the current print job.

To clear this warning message, select Clear Warningfrom the control panel’s Reset Menu.

To prevent this problem from recurring, add more memory to your printer as described in “Memory

modules” on page 203, or reduce the resolution of the image to be printed.

No trays available Cancel the Job

All of the MP Tray AutoSel, Cassette1 AutoSel, Cassette2 AutoSel, Cassette3 AutoSel,

andCassette4 AutoSelsettingsinTray MenuaresettoOff, sotheprintercannotfeedpaper. Press

the W Pause/Release button to cancel the print job. To continue printing, specify the paper source

on the printer driver, or set the above settings in Tray Menuto On.

Option Unit Error yyy

The printer cannot recognize the installed optional product. Remove the optional product and

reinstall it.

Paper Out tttt sssss

There is no paper in the specified paper source (tttt). Load paper of the size (sssss) into the paper

source.

Paper Set tttt pppp

The paper loaded in the specified paper source (tttt) does not match the required paper type (pppp).

Replace the loaded paper with the correct paper type and press the OK button to resume printing, or

cancel the print job. To cancel the print job, see “Canceling Printing” on page 109.

If you press the OK button without replacing the paper, the printer will print on the loaded paper even

though it does not match the required paper type.

Paper Set tttt sssss

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Thepaperloadedinthespecifiedpapersource(tttt)doesnotmatchtherequiredpapersize(sssss).

Replace the loaded paper with the correct size paper and press the OK button to resume printing, or

cancel the print job. To cancel the print job, see “Canceling Printing” on page 109.

If you press the OK button without replacing the paper, the printer will print on the loaded paper even

though it does not match the required size.

Paper Set tttt ssss1 or ssss2

This message appears in the following situations:

- A4/LT Auto Switchingin the Setup Menuis set to On

- when printing a job specified as A4 with the printer driver, there is no paper source that is set as A4or

as LT(alternate size for A4) in the Tray Menu

- when printing a job specified as letter size with the printer driver, thereisnopapersourcethatissetas

LTor as A4(alternate size for LT) in the Tray Menu

Toclear thiswarningmessage, makesurethat A4orLTissettothespecifiedpapersource(tttt)inthe

Tray Menu, load A4 or Letter size paper (ssss1or ssss2) in the specified paper source (tttt) and

click the OK button, or cancel the print job. To cancel the print job see “Canceling Printing” on

page 109.

Password Changed

The password has been changed successfully.

Paused

The printer is not ready to print. Press the W Pause/Release button or wait for one minute to make

the printer ready.

Photoconductor Needed Soon

This message indicates that the photoconductor unit is near the end of its service life. You can

continue to print until the Replace Photoconductormessage appears.

To clear this warning message and continue printing, select Clear All Warningsfrom the control

panel’s Reset Menu. For instruction about accessing the control panel menus, see “How to access the

control panel menus” on page 60.

Photoconductor Trouble

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There is a problem with the photoconductor unit. Remove the photoconductor unit and reinsert it. If

that fails to clear the error, replace the photoconductor unit with a new one. For details about

replacement, see the instructions that come with the photoconductor unit.

Please Wait

Printing cannot start because the previous job is being processed. Try again after a few seconds.

Print Overrun

Therequiredtimetoprocesstheprintdataexceededtheprintenginespeedbecausethecurrentpageis

too complex. Press the OK button to resume printing, or cancel the print job. To cancel the print job,

see “Canceling Printing” on page 109. If this message appears again, select Onas the Page Protect

setting in the control panel’s Setup Menuor select Avoid Page Error on the printer driver.

If you continue to receive this message when printing a particular page, try simplifying the page by

limiting the number of graphics or reducing the number and size of fonts.

To avoid this error, it is recommended that you set the Page Protectsetting to Onand add more

memory to the printer. See “Setup Menu” on page 69 and “Memory Module” on page 116 for details.

PS3 CompactFlash Full (For AL-M400 Series only)

The memory allocated for writing PostScript 3 commands on the optional CompactFlash memory is

full. To clear this warning message, select Clear Warningfrom the control panel’s Reset Menu. For

instruction about accessing the control panel menus, see “How to access the control panel menus” on

access the control panel menus” on page 60 for instructions.

RAM CHECK

The printer is checking the RAM.

Ready

The printer is ready to receive data and print.

Reboot to apply settings

You selected Nowhen Do you want to reboot to apply the settings?was displayed. To

clearthiswarningmessage, selectClear Warningfromthecontrolpanel’sReset Menu. Se e “Ho w t o

Remove paper from output tray (For AL-M400 Series only)

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The output tray reached the maximum capacity. Removing the printouts will print the rest of the print

job.

Replace Feed Roller C1, Replace Feed Roller C2, Replace Feed Roller C3 (For AL-M400 Series

only), Replace Feed Roller C4 (For AL-M400 Series only)

The feed roller C1, C2, C3, or C4 has reached the end of its service life and needs to be replaced. If this

error occurs, consult your dealer.

Replace Fuser (For AL-M300 Series only)

Thefuserhasreachedtheendofitsservicelifeandneeds tobereplaced. Fordetailsaboutreplacement,

see the instructions that come with the fuser unit.

Caution:

If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must

touch one of theseareas, turnoffthe printer and wait 40 minutes to allow theheat to subside before

doing so.

Replace Maintenance Unit (For AL-M400 Series only)

The maintenance unit has reached the end of its service life and needs to be replaced. For details about

replacement, see the instructions that come with the maintenance unit.

Caution:

If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must

touch one of theseareas, turnoffthe printer and wait 40 minutes to allow theheat to subside before

doing so.

Replace Photoconductor

The photoconductor unit has reached the end of its service life and needs to be replaced. For details

about replacement, see the instructions that come with the photoconductor unit.

Replace Toner Cartridge

The toner cartridge has reached the end of its service life and needs to be replaced. For details about

replacement, see the instructions that come with the toner cartridge.

Reserve Job Canceled

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The printer cannot store the data of your print job using the Reserve Job function. The maximum

number of print jobs stored on the printer’s memory has been reached, or the memory has no more

memory available to store a new job. To store a new print job, delete a previously stored job. Also, if

you have any Confidential Jobs stored, printing those jobs will make more memory available.

You may also increase the available memory space by changing the RAM Disksetting to Normalor

Maximum. For details, see “Setup Menu” on page 69.

To clear this warning message, select Clear Warningfrom the control panel’s Reset Menu. For

instruction about accessing the control panel menus, see “How to access the control panel menus” on

“Consumable Products” on page 204.

Reset All

All printer’s interface has been reset and the buffer has been cleared. The printer reboots

automatically.

Reset to Save

A control panel menu setting was changed while the printer was printing. Press the OK button to clear

this message. The setting will become effective after printing has finished.

AlternativelyyoucanclearthismessagebyperformingReset Allonthecontrolpanel. However, the

print data will be deleted.

ROM CHECK

The printer is checking the ROM.

SELF TEST

The printer is currently performing a self test and initialization.

Service Req Cffff/ Service Req Exxx

A controller error or a print engine error has been detected. Turn off the printer. Wait at least 5

seconds, then turn it back on. If the error message still appears, write down the error number listed on

the LCD panel (Cffff/Exxx), turn off the printer, unplug the power cord, then contact a qualified

service representative.

Shake and reinstall Photoconductor

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The photoconductor unit may not be installed correctly. Remove the photoconductor unit, shake it,

and then reinsert it. If the error status still remains, turn the printer off and then on again. If this error

persists, consult your dealer.

Shake and reinstall Toner Cartridge

The toner inside of the toner cartridge may be uneven. Remove the toner cartridge, rock it back and

forth a few times so the toner is spread evenly, and then reinsert it. If this error persists, consult your

dealer.

Sleep (while the Wakeup/Sleep button is lighting)

Theprinteriscurrentlyinthepower-savemode. Thismodeiscanceled whentheprinterreceivesprint

data.

Toner Cartridge Error

There is a problem with the toner cartridge. Remove the toner cartridge and reinsert it. If that fails to

clear the error, replace the toner cartridge with a new one. For details about replacement, see the

instructions that come with the toner cartridge.

Toner Low

This message indicates that the toner cartridge is near the end of its service life. Prepare a new toner

cartridge.

Unable Clear Error

The printer cannot clear an error message because the error status still remains. Try solving the

problem again.

Warming Up

The printer is warming up the fuser to be ready to print.

Write Error ROM P

This message indicates an internal error in the printer. Reset the printer. If this error persists, consult

your dealer.

Writing ROM P

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This message indicates that a ROM module in the slot is being written. Please wait until this message

disappears.

Wrong Password

No print jobs have been saved with the password you entered.

Wrong Photoconductor

An inappropriate photoconductor unit is installed. Install only the photoconductor unit listed in

Wrong Toner Cartridge

An inappropriate toner cartridge is installed. Install only the toner cartridge listed in “Consumable

Products” on page 26.

Printing and Deleting Reserve Job Data

Print jobs stored on the printer’s memory using the Re-Print Job, Verify Job, and Stored Job options of

theReserveJobfunctioncanbeprintedanddeletedusingthecontrolpanel’sQuick Print JobMenu.

JobssavedusingtheConfidentialJoboptioncanbeprintedfromtheConfidentialJobMenu. Follow

the instructions in this section.

Note:

The RAM Disksetting on the control panel must be set to Normalor Maximumto use the Reserve Job

function. We recommend installing optional memory to use this function. For instructions about

increasing your printer’s memory, see “Installing a memory module” on page 116.

Using the Quick Print JobMenu

Follow the steps below to print or delete Re-Print Job, Verify Job, and Stored Job data.

1. MakesuretheLCDpaneldisplaysReady, thenpresstherRight buttontoaccessthecontrolpanel

menus.

2. Press the d Down button repeatedly until Quick Print JobMenuappears on the LCD panel,

then press the r Right button.

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3. Use the d Down or u Up button to scroll to the appropriate user name, then press the r Right

button.

4. Use the d Down or u Up button to scroll to the appropriate job name, then press the r Right

button.

5. Press the r Right button, then use the d Down and u Up buttons to select the number of copies.

Todeletetheprintjobwithoutprintinganycopies, pressthedDown buttontodisplayDeleteon

the LCD panel.

6. Press the r Right button to start printing or to delete the data.

Using the ConfidentialJobMenu

Follow the steps below to print or delete Confidential Job data.

1. MakesuretheLCDpaneldisplaysReady, thenpresstherRight buttontoaccessthecontrolpanel

menus.

2. Press the d Down button repeatedly until ConfidentialJobMenuappears on the LCD panel,

then press the r Right button.

3. Use the d Down or u Up button to scroll to the appropriate user name, then press the r Right

button.

4. Enter your four-digit password.

To enter the password, press the d Down or u Up button to select the character and press the

r Right button to determine the character. After all characters are determined, press the r Right

button.

Note:

If no print jobs have been saved with the password you entered, Wrong Passwordappears briefly on

the LCD panel then the printer exits the control panel menus. Confirm the password and try again.

5. Use the d Down or u Up button to scroll to the appropriate job name, then press the r Right

button.

6. Use the d Down or u Up button to display Print.

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To delete the print job, press the d Down or u Up button to display Deleteon the LCD panel.

7. Press the r Right button to start printing or to delete the data.

Printing a Configuration Status Sheet

1. Turn on the printer. The LCD panel shows Ready.

2. Press the r Right button three times. The printer prints a configuration status sheet.

3. Confirm that the information about the installed options is correct. If the options are installed

correctly, they appear under Hardware Configuration. If the options are not listed, try reinstalling

them.

Note:

❏ If the configuration status sheet does not list your installed options correctly, make sure that they are

securely connected to the printer.

❏ If you are unable to get the printer to print a correct configuration status sheet, contact your dealer.

❏ Print the configuration status sheet on A4 size paper.

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Canceling Printing

You can cancel printing from your computer by using the printer driver.

To cancel a print job before it is sent from your computer, see “Cancelling a Print Job” on page 41.

Using the Pause/Release button

The W Pause/Release button on your printer is the quickest and easiest way to cancel printing.

Pressing this button cancels the currently printing job or the specified print job in the printer’s

memory.

Follow the steps below to cancel the job.

1. Press the W Pause/Release button.

2. Press the d Down or u Up button to select the job that you want to cancel, then press the OK

button.

3. Press the d Down or u Up button to select Cancel Job, then press the OK button. Printing is

canceled.

Note:

❏ Select Cancel All Jobson step 3 to cancel all print jobs in the printer’s memory.

❏ The operation is canceled and printing restarts one minute after the printer is not operated.

❏ After canceling jobs is completed, the printer recovers from pause.

Interrupting Printing

If the printer is shared, it is possible to interrupt the current print job to print a different print job.

Follow the steps below to use this function.

1. Press the W Pause/Release button to stop the current print job.

2. Press the d Down or u Up button to select the job that you want to print, then press the OK

button.

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3. Press the d Down or u Up button to select Interrupt Printing, then press the OK button.

Note:

The operation is canceled and the printing restarts one minute after the printer is not operated.

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Chapter 4

Installing Options

Optional Paper Cassette Unit

For details about the paper types and sizes that you can use with the optional paper cassette unit, see

“Lower paper cassette” on page 32. For specifications, see “Opt ional paper cassette unit” on

page 203.

The available optional paper cassette units are as follows:

❏ AL-M300 Series 250-Sheet Paper Cassette Unit × 1

❏ AL-M400 Series 550-Sheet Paper Cassette Unit × 3

Note:

The illustrations in this section show the AL-M400 Series as an example.

Handling precautions

Always pay attention to the following handling precautions before installing the option:

Be sure to lift the printer from the positions shown below.

Caution:

If you lift the printer incorrectly, you could drop it and cause injury.

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Installing the optional paper cassette unit

1. Turn the printer off and unplug the power cord and interface cable.

Important:

c _{Make sure to unplug the power cord from the printer to prevent getting an electrical shock.}

2. Carefully take the optional paper cassette unit out from its carton and place it where you intend to

set up the printer.

3. Confirm the bundled items.

a. optional paper cassette unit

b. screws

Note for AL-M400 Series users:

If you install two or more optional paper cassette units, secure them to each other in advance. Then,

follow the steps below. For details on how to install the optional paper cassettes together, see the

instructions that come with the paper cassette units.

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4. Pull out the MP tray.

5. Pull out the standard lower paper cassette.

Note for AL-M300 Series users:

Remove the protective materials from the optional paper cassette before proceeding to step 6.

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* protective material

6. Place the printer onto the optional paper cassette unit. Align each of the printer’s corners with

those of the optional paper cassette unit. Then lower the printer until it rests securely on the

optional paper cassette unit.

Note for AL-M400 Series users:

If multiple optional paper cassette units are connected in advance, place the printer onto the top

paper cassette unit.

7. Secure the printer to the optional paper cassette unit with the two screws.

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8. Insert the standard lower paper cassette.

9. Insert the MP tray into the printer.

10. Close the MP tray.

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11. Reconnect the interface cable and power cord, and then turn the printer on.

To confirm that the option is installed correctly, print a configuration status sheet. See “Printing a

Configuration Status Sheet” on page 151.

Removing the optional paper cassette unit

Perform the installation procedure in reverse.

Memory Module

By installing Dual In-line Memory Module (DIMM), you can increase printer memory up to

1152 MB. You may want to add additional memory if you are having difficulty printing complex

graphics.

Installing a memory module

Caution:

Be careful when working inside the printer as some components are sharp and may cause injury.

Important:

c _{Before you install a memory module, be sure to discharge any static electricity by touching a}

grounded piece of metal. Otherwise, you may damage static-sensitive components.

1. Turn the printer off and unplug the power cord and interface cable.

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2. Remove the left side cover by loosening the screw on the back of the printer and sliding the cover

backward.

3. Identify the RAM slot.

* RAM slot

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4. Confirm that the notch-b on the expansion memory module matches with that of the slot, and

then firmly insert the bottom edge of the memory module into the slot until it stops. Then press

both sides of the memory module up. Make sure that each notch-a of the memory module fits to

each protrusion of the slot.

a notch-a

b notch-b

Important:

❏ Do not force the memory module into the slot.

❏ Be sure to insert the memory module facing the correct way.

❏ You should not remove any modules from the circuit board. Otherwise, the printer will not

work.

5. Reattach the left side cover to the printer as shown below.

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6. Tighten the screw on the back of the printer.

Important:

c _{Tighten the screw firmly to prevent the printer’s left side cover from thefalling off when moving}

the printer.

7. Reconnect the interface cable and power cord and turn the printer on.

To confirm that the option is installed correctly, print a configuration status sheet. See “Printing a

Configuration Status Sheet” on page 151.

Removing a memory module

Caution:

Be careful when working inside the printer as some components are sharp and may cause injury.

Important:

c _{Before you remove a memory module, be sure to discharge any static electricity by touching a}

grounded piece of metal. Otherwise, you may damage static-sensitive components.

Perform the installation procedure in reverse.

Whenremovingamemorymodulefromitsslot, spreadaparttheclipsoneachsideofthememoryslot,

and then slide the memory module out.

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CompactFlash Memory (For AL-M400 Series only)

Installing a CompactFlash memory

An optional CompactFlash memory enables you to store overlay forms, use Reserve Job function, and

improve the collate printing environment.

Caution:

Be careful when working inside the printer as some components are sharp and may cause injury.

Important:

c _{Beforeyouinstalla CompactFlashmemory, besure todischargeanystaticelectricitybytouchinga}

grounded piece of metal. Otherwise, you may damage static-sensitive components.

1. Turn the printer off and unplug the power cord and interface cable.

2. Remove the left side cover by loosening the screw on the back of the printer and sliding the cover

backward.

Caution:

If the printer has been in use, the heatsink inside the back cover may be very hot. Be careful not

to touch the heatsink. See “Using the printer” on page 17 for details.

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3. Identify the installation slot for a CompactFlash memory.

* CompactFlash memory slot

4. Insert a CompactFlash memory into the slot.

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5. Reattach the left side cover to the printer as shown below.

6. Tighten the screw on the back of the printer.

7. Reconnect the interface cable and power cord and turn the printer on.

To confirm that the option is installed correctly, print a configuration status sheet. See “Printing a

Configuration Status Sheet” on page 151.

Note for Windows users:

If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See

“Making Optional Settings” on page 170.

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Removing a CompactFlash memory

Caution:

Be careful when working inside the printer as some components are sharp and may cause injury.

Important:

c _{Before you remove a CompactFlash memory, be sure to discharge any static electricity by touching}

a grounded piece of metal. Otherwise, you may damage static-sensitive components.

Perform the installation procedure in reverse.

Note:

❏ Completely erase all data using specialized software or carry out Delete All CompactFlash

Dataon Support Menubefore you give away or discard CompactFlash memory. See “Support

Menu” on page 88 for details.

❏ Deleting files or formatting the CompactFlash memory from the computer may not erase the data

completely. PhysicallydestroyingtheCompactFlashmemoryisalsorecommendedwhenyoudiscard

CompactFlash memory.

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Chapter 5

Replacing Consumable Products/Maintenance Parts

Precautions During Replacement

Always observe the following handling precautions when replacing consumable products or

maintenance parts.

For details about the replacements, see the instructions that come with the consumable products.

Caution:

❏ Be careful not to touch the fuser, which is marked with a caution label, or the surrounding

areas. If the printer has been in use, the fuser and surrounding areas may be very hot.

❏ Do not dispose of used consumable products or maintenance parts in fire, as they may explode

and cause injury. Dispose of them according to local regulations.

❏ Provide enough space for the replacement procedure. You will have to open some parts (such as

the printer cover) of the printer when you are replacing consumables or maintenance parts.

❏ Do not install used consumable products or maintenance parts that reach end of service life into

the printer.

For details about the handling precautions, see “Handling the consumable products and maintenance

parts” on page 18.

Replacement Messages

If a consumable product or maintenance part reaches the end of its service life, the printer displays the

following message on the LCD panel or the window of EPSON Status Monitor.

Note:

Messages appear for one consumable product or maintenance part at a time. After replacing a

consumable product or maintenance part, check the LCD panel for replacement messages for other

consumable products or maintenance parts.

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AL-M300 Series

LCD Panel Message

Replace Toner Cartridge

Replace Photoconductor

Replace Fuser

Description

The toner cartridge has reached the end of its service life.

The photoconductor unit has reached the end of its service life.

The fuser has reached the end of its service life.

AL-M400 Series

LCD Panel Message

Description

Replace Toner Cartridge

Replace Photoconductor

Replace Maintenance Unit

The toner cartridge has reached the end of its service life.

The photoconductor unit has reached the end of its service life.

The maintenance unit has reached the end of its service life.

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Chapter 6

Cleaning and Transporting the Printer

Cleaning the Printer

Note:

The illustrations in this section show the AL-M400 Series as an example.

The printer needs only minimal cleaning. If the printer’s outer case is dirty or dusty, turn off the

printer and clean it with a soft, clean cloth moistened with a mild detergent.

Important:

c _{Never use alcohol or paint thinner to clean the printer cover. These chemicals can damage the}

components and the case. Be careful not to get water onto the printer mechanism or any electrical

components.

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Cleaning the pickup roller

MP tray

1. Open the MP tray.

2. Pull out the MP tray from the printer.

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3. Pull out the standard lower paper cassette.

4. Gently wipe the rubber parts of the two pickup rollers inside the printer with a well-wrung wet

cloth.

* pickup roller

5. Gently wipe the rubber parts of the pickup roller on the MP tray with a well-wrung wet cloth.

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* pickup roller

6. Insert the lower paper cassette unit.

7. Insert the MP tray into the printer.

8. Close the MP Tray.

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Lower paper cassette

1. Open the MP tray.

2. Pull out the MP tray from the printer.

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3. Pull out the lower paper cassette.

4. Gently wipe the rubber parts of the two pickup rollers inside the printer with a well-wrung wet

cloth.

* pickup roller

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5. Gently wipe the rubber parts of the pickup roller on the lower paper cassette with a well-wrung wet

cloth.

* pickup roller

6. Insert the lower paper cassette unit.

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7. Insert the MP tray into the printer.

8. Close the MP Tray.

Transporting the Printer

For long distances

Before you move the printer, prepare the location where you are going to place it.

See the following sections.

❏ “Setting up the printer” on page 13

❏ “Finding the place for the printer” on page 15

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Repacking the printer

If you need to transport your printer for long distances, carefully repack it using the original box and

packing materials.

1. Turn off the printer and remove the following items:

❏ Power cord

❏ Interface cables

❏ Loaded paper

❏ Installed options

2. Attach the protective materials onto the printer, then repack the printer in its original box.

Important:

c _{When moving the printer, always keep it horizontal.}

For short distances

Before you move the printer, prepare the location where you are going to place it.

See the following sections.

❏ “Setting up the printer” on page 13

❏ “Finding the place for the printer” on page 15

1. Turn off the printer and remove the following items:

❏ Power cord

❏ Interface cables

❏ Loaded paper

❏ Installed options

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2. Be sure to lift the printer by the correct positions as shown below.

Important:

c _{When moving the printer, always keep it horizontal.}

Note:

The above illustrations show the AL-M400 Series as an example.

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Chapter 7

Troubleshooting

Clearing Jammed Paper

If paper becomes jammed in the printer, the printer’s LCD panel and EPSON Status Monitor provide

alert messages.

Error Message

Refer to

Clear Paper Jam

For instructions on clearing this type of paper jam, see “Paper Jam B (Cover B)”

on page 137.

Clear Paper Jam

MP C1 B

For instructions on clearing this type of paper jam, see “Paper Jam MP, C1, C2,

B (MP tray, Cassette1-2, Cover B)” on page 140.

Clear Paper Jam

MP C1 C2 B

For instructions on clearing this type of paper jam, see “Paper Jam C2, C3, C4,

E2, E3, B (Cassette2-4, Cover E2-E3, Cover B)” on page 145.

(AL-M400 Series only)

Clear Paper Jam

C2, E2, B

Clear Paper Jam

C3, E2, B

Clear Paper Jam

C4, E3, B

Clear Paper Jam

C2, C3, E2, E3, B

Clear Paper Jam

C3, E2, E3, B

Clear Paper Jam

C3, C4, E3, B

Clear Paper Jam

C2, C3, C4, E2, E3, B

Note:

The illustrations in this section show the AL-M400 Series as an example.

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Precautions for clearing jammed paper

Be sure to observe the following points when you clear jammed paper.

❏ Do not remove jammed paper by force. Torn paper can be difficult to remove and might cause

other paper jams. Pull the paper gently and steadily to avoid tearing it, falling down, and injuring

yourself.

❏ Always try to remove jammed paper with both hands to avoid tearing it.

❏ If jammed paper is torn and remains in the printer, or if paper is jammed in a place not mentioned

in this section, contact your dealer.

❏ Make sure that the paper type that is loaded is the same as the Paper Type setting in the printer

driver.

Caution:

❏ Unless specifically instructed in this guide, be careful not to touch the fuser, which is marked

with a caution label, or the surrounding areas. If the printer has been in use, the fuser and the

surrounding areas may be very hot. If you must touch one of these areas, wait 40 minutes to

allow the heat to subside before doing so.

❏ Do not insert your hand deep into the fuser unit as some components are sharp and may cause

injury.

Paper Jam B (Cover B)

1. Open cover B.

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2. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed

paper.

Caution:

Be careful not to touch the rollers in the fuser unit, they may be very hot.

Important:

❏ Donotexposethephotoconductorunittosunlightatallandavoidexposingittoroomlight

for more than three minutes.

❏ Do not touch the transfer roller on the transfer unit to avoid damaging it.

3. Unlock the release levers on the rear of the fuser unit.

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4. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed

paper.

5. Lock the release levers.

6. Close cover B.

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Paper Jam MP, C1, C2, B (MP tray, Cassette1-2, Cover B)

Note:

Be sure to open and close cover B in the last step of the following procedure even if there is no jammed

paper inside cover B.

1. Open the MP tray and remove it.

2. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed

paper.

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3. Pull out the standard lower paper cassette.

Note:

When C2is displayed on the LCD panel, pull out the optional paper cassette as well.

4. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed

paper.

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5. Open cover B.

6. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed

paper.

Caution:

Be careful not to touch the rollers in the fuser unit, they may be very hot.

Important:

❏ Donotexposethephotoconductorunittosunlightatallandavoidexposingittoroomlight

for more than three minutes.

❏ Do not touch the transfer roller on the transfer unit to avoid damaging it.

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7. Unlock the release levers on the rear of the fuser unit.

8. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed

paper.

9. Lock the release levers.

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10. Insert the lower paper cassette.

11. Insert the MP tray into the printer.

12. Close the MP Tray.

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13. Close cover B.

Paper Jam C2, C3, C4, E2, E3, B (Cassette2-4, Cover E2-E3, Cover B)

Note:

Be sure to open and close cover B in the last step of the following procedure even if there is no jammed

paper inside cover B.

The instruction describes about optional lower paper cassette C2 as an example. Use the same

procedure for optional paper cassette C3 and C4.

1. Pull out the optional paper cassette from the cassette unit.

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Note:

The optional paper cassette to be pulled out varies according to the error message displayed on the

LCD panel. When C2, C3and/or C4is displayed, pull out the optional paper cassette C2, C3 and/or

C4.

2. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed

paper.

3. Open the rear cover of the optional paper cassette.

* cover E2

Note:

The cover to be opened varies according to the error message displayed on the LCD panel. When E2

and/or E3is displayed, pull out the rear cover of the paper cassette C2 and/or C3.

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4. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed

paper.

5. Close the rear cover of the optional paper cassette.

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6. Open cover B.

7. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed

paper.

Caution:

Do not touch the transfer roller on the transfer unit to avoid damaging it.

Important:

❏ Donotexposethephotoconductorunittosunlightatallandavoidexposingittoroomlight

for more than three minutes.

❏ Do not touch the transfer roller on the transfer unit to avoid damaging it.

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8. Unlock the release levers on the rear of the fuser unit.

9. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed

paper.

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10. Lock the release levers.

11. Insert the optional paper cassette.

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12. Close cover B.

Printing a Configuration Status Sheet

To confirm the current status of the printer, and that the options are installed correctly, print a

configuration status sheet using the printer’s control panel or the printer driver.

To print a configuration status sheet from the printer’s control panel, see “Printing a Configuration

Status Sheet” on page 108.

To print a configuration status sheet from the printer driver, for Windows, see “Printing a

configuration status sheet” on page 170.

Operational Problems

The Ready light does not turn on

Cause

What to do

The power cord may not be properly plugged into the

electrical outlet.

Turn off the printer, check the power cord connections between

the printer and the electrical outlet, then turn the printer back on.

The electrical outlet may be controlled by an outside

switch or an automatic timer.

Make sure that the switch is turned on or plug another electrical

device into the outlet to check whether the outlet is operating

properly.

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Cause

What to do

The printer is in the sleep mode (the Wakeup/Sleep

button lights).

Press the Wakeup/Sleep button to return the printer to ready

status.

Theprinterisinthepoweroffmode.(For EUmodelsonly)

Turn on the power switch.

To not enter the power off mode, set Power Off Timerto Offin

Energy Saver Menuon the control panel.

The printer does not print (Ready light off)

Cause

What to do

The printer is offline. The printer is paused by pressing

Press the Pause/Release button once to switch the printer to

the Pause/Release button.

ready status. Make sure that the Ready light turns on.

Some error may have occurred.

Check the LCD panel to see if an error message appears.

Turn on the power switch.

Theprinterisinthepoweroffmode.(For EUmodelsonly)

To not enter the power off mode, set Power Off Timerto Offin

Energy Saver Menuon the control panel.

The Ready light is on but nothing prints

Cause

What to do

Your computer may not be properly connected to the

printer.

Perform the procedure illustrated in the Setup Guide.

The interface cable may not be plugged in securely.

Check both ends of the interface cable between the printer and

the computer.

You may not be using the correct interface cable.

If you are using the parallel interface, make sure that the cable is a

double-shielded, twisted-pair interface cable no more than six

feet in length.

If you are using the USB interface, use a cable that is compatible

with Hi-Speed USB.

Your application software is not properly set up for your Make sure that the printer is selected in your application software.

printer.

Your computer system’s memory is too small to handle

the volume of data in your document.

Try reducing the image resolution of your document in the

application software, or install more memory in your computer if

you can.

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The remaining service life of the consumables is not updated (Windows only)

Cause

What to do

The interval between updating information for the

consumables is too long.

Press the Get Information Now button on the Consumable Info

Settings dialog box. You can also change the interval for updating

information about the consumables on the Consumable Info

Settings dialog box.

Cannot install software or drivers

Cause

What to do

You are not accessing the operating system with the

administrator privilege.

Access the operating system with the administrator privilege.

Cannot access the shared printer

Cause

What to do

Inappropriate texts are used for the Share name of the

shared printer.

Do not use spaces or hyphens for the Share name.

An additional driver cannot be installed on the client

computer, although the print server’s OS and the client

OS are different.

Install the printer drivers from the Software Disc.

Ask the administrator of the network for assistance.

Your network system causes this problem.

Note:

For the additional driver to be installed, please see the table below.

Server OS

Client OS

Additional Driver

Intel Windows 2000 or XP

x64 Windows XP

Windows XP^*

Windows XP clients

Windows XP x64 clients

Windows XP clients

Windows XP x64, Server 2003, or

Server 2003 x64^*

Windows XP and Windows Server

2003

Windows XP x64 clients

x64WindowsXPandWindowsServer

2003

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Server OS

Client OS

Additional Driver

Windows 8, 8 x64, 7, Vista, Vista x64,

Server 2012 x64, Server 2008, Server

2008 x64, or Server 2008 R2

Windows 8, 7, Vista, or XP clients

x86 Type 3 - User Mode

x64 Type 3 - User Mode

Windows 8 x64, 7 x64, Vista x64, or XP

x64 clients

The additional driver for Windows XP x64 and Server 2003 x64 can be used on Windows XP Service Pack 2, Windows 2003

Service Pack 1, or later.

Printout Problems

The font cannot be printed

Cause

What to do

For Windows users, you may use the printer fonts

substituted for specified TrueType fonts.

In the printer driver, choose the Print TrueType fonts as bitmap

check box in the Extended Settings dialog box.

The selected font is not supported by your printer.

Make sure that you have installed the correct font. See the Font

Guide for more information.

Printout is garbled

Cause

What to do

The interface cable may not be plugged in securely.

Make sure that both ends of the interface cable are plugged in

securely.

You may not be using the correct interface cable.

If you are using the parallel interface, make sure that the cable is a

double-shielded, twisted-pair interface cable no more than six

feet in length.

If you are using the USB interface, use a cable that is compatible

with Hi-Speed USB.

The emulation setting for the port may not be correct.

Specify the emulation mode by using the printer’s control panel

menus. See “Emulation Menu” on page 66.

Note:

If a configuration status sheet does not print correctly, your printer may be damaged. Contact your

dealer or a qualified service representative.

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The printout position is not correct

Cause

What to do

The page length and margins may be set incorrectly in

your application.

Make sure that you are using the correct page length and margin

settings in your application.

The paper size setting may be incorrect.

Make sure the correct paper size is set in the Tray Menuon the

control panel.

The MP Tray Sizesetting may be incorrect.

When loading paper for which the size is not specified with Auto

setting, specify the correct paper size by the tray paper size switch

or on the MP Tray Sizesetting in the Tray Menuon the control

panel.

The offset values may be changed in the Printer

Confirm andadjusttheoffsetvaluessuchasFeed Offsetor Scan

Adjust Menu.

Offset. See “Printer Adjust Menu” on page 89 for details.

Graphics do not print correctly

Cause

What to do

The printer emulation setting in your application may be

incorrect.

Make sure that your application is set for the printer emulation

you are using. For example, if you are using the ESC/Page mode,

make sure that your application is set to use an ESC/Page printer.

You may need more memory.

Graphics require large amounts of memory. Install an appropriate

memory module. See “Memory Module” on page 116.

Print Quality Problems

The background is dark or dirty

Cause

What to do

You may not be using the correct type of paper for your If the surface of your paper is too rough, printed characters may

printer.

appear distorted or broken. Smooth, high-quality copier paper is

recommended for best results. See “Available paper types” on

page 197 for information on choosing paper.

The paper path inside the printer may be dusty.

Clean internal printer components by printing three pages with

only one character per page.

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Cause

What to do

The Density setting may be too dark.

In the printer driver, click Extended Settings on the Optional

Settings tab, and then lighten the Density setting.

If the Densitysetting in the Printing Menuis set to 5, change it

back to 3.

There may be a temporary problem with the toner or

developer.

Try to perform Dev Refreshor Toner Refreshin the Printer

Adjust Menu. Note that Toner Refreshconsumes the toner.

Dots appear in the printout

Cause

What to do

The paper path inside the printer may be dusty.

Clean internal printer components by printing three pages with

only one character per page.

Your paper may be moist or damp.

Do not store paper in a humid or damp environment. Be sure to

use paper that is newly unwrapped.

The paper type setting may not be appropriate for the

loaded paper.

Set the appropriate paper type in the printer driver.

Adjust the TRsettings in the Printer Adjust Menu. See“Printer

Adjust Menu” on page 89 for details.

The printer may be being used in a location at a high

altitudes.

Adjust the Highlandsetting in the Printer Adjust Menu. See

“Printer Adjust Menu” on page 89 for details.

There may be a temporary problem with the toner or

developer.

Try to perform Dev Refreshor Toner Refreshin the Printer

Adjust Menu. Note that Toner Refreshconsumes the toner.

The transfer roller may be dusty.

Perform BTR Cleaningin the Printer Adjust Menu. See

“Printer Adjust Menu” on page 89 for details.

The photoconductor unit may be near the end of its

service life.

Replace the photoconductor unit. See “Replacing Consumable

Print quality or tone is uneven

Cause

What to do

Your paper may be moist or damp.

Do not store paper in a humid or damp environment.

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Cause

What to do

The paper type setting may not be appropriate for the

loaded paper.

Set the appropriate paper type in the printer driver.

Adjust the TRsettings in the Printer Adjust Menu. See“Printer

Adjust Menu” on page 89 for details.

There may be a temporary problem with the toner or

developer.

Try to perform Dev Refreshor Toner Refreshin the Printer

Adjust Menu. Note that Toner Refreshconsumes the toner.

The toner cartridge may be near the end of its service

life.

If the message on the LCD panel or in EPSON Status Monitor

indicates that the toner cartridge is near the end of its service life,

replace the toner cartridge. See “Replacing Consumable

For Windows users, you can also check the remaining service life

of the toner cartridge by looking at the Basic Settings tab in the

printer driver.

There may be a problem with the photoconductor unit. Replace the photoconductor unit. See “Replacing Consumable

Half-tone images print unevenly

Cause

What to do

Your paper may be moist or damp.

Do not store paper in a humid or damp environment. Be sure to

use paper that is newly unwrapped.

The gradation setting is too small when printing

graphics.

For Windows users, on the Basic Settings tab in the printer driver,

click the Advanced tab and select the More Settings button.

Then select the Halftoning.

The paper type setting may not be appropriate for the

loaded paper.

Set the appropriate paper type in the printer driver.

Adjust the TRsettings in the Printer Adjust Menu. See“Printer

Adjust Menu” on page 89 for details.

The toner cartridge may be near the end of its service

life.

If the message on the LCD panel or in EPSON Status Monitor

indicates that the toner cartridge is near the end of its service life,

replace the toner cartridge. See “Replacing Consumable

For Windows users, you can also check the remaining service life

of the toner cartridge by looking at the Basic Settings tab in the

printer driver.

There may be a problem with the toner cartridge.

Replace the toner cartridge. See “Replacing Consumable

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Cause

What to do

There may be a problem with the photoconductor unit. Replace the photoconductor unit. See “Replacing Consumable

Toner smudges

Cause

What to do

Your paper may be moist or damp.

Do not store your paper in a humid or damp environment.

You may not be using the correct type of paper for your Smooth, high-quality copier paper is recommended for best

printer.

results. See “Available paper types” on page 197 for information

on choosing paper.

The paper path inside the printer may be dusty.

There may be a problem with the toner cartridge.

Clean internal printer components by printing three pages with

only one character per page.

Replace the toner cartridge. See “Replacing Consumable

Menu. See“Printer Adjust Menu” on page 89 for details.

The Highland setting may not be set correctly for

printing in a location at a high altitude.

Select the appropriate value inHighlandof the Printer Adjust

The photoconductor unit may be near the end of its

service life.

Replace the photoconductor unit. See “Replacing Consumable

Areas are missing in the printed image

Cause

What to do

Your paper may be moist or damp.

This printer is sensitive to moisture absorbed by the paper. The

higher the moisture content in the paper, the lighter the printout.

Do not store paper in a humid or damp environment.

You may not be using the correct type of paper for your If the surface of your paper is too rough, printed characters may

printer.

appear distorted or broken. Smooth, high-quality copier paper is

recommended for best results. See “Available paper types” on

page 197 for information on choosing paper.

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Completely blank pages are output

Cause

What to do

The printer may have loaded more than one sheet at a

time.

Remove the paper stack and fan it. Tap it on a flat surface to even

the edges, then reload the paper.

The problem may be with your application or interface

cable.

Print out a configuration status sheet. See “Printing a

Configuration Status Sheet” on page 151. If a blank page is

ejected, the problem may be with the printer. Turn off the printer

and contact your dealer.

The paper size setting may be incorrect.

Make sure the correct paper size is set in the Tray Menuon the

control panel.

The MP Tray Sizesetting may be incorrect.

When loading paper for which the size is not specified with Auto

setting, specify the correct paper size on the MP Tray Size

setting in the Tray Menuon the control panel.

The toner cartridge may be near the end of its service

life.

If the message on the LCD panel or in EPSON Status Monitor

indicates that the toner cartridge is near the end of its service life,

replace the toner cartridge. See “Replacing Consumable

For Windows users, you can also check the remaining service life

of the toner cartridge by looking at the Basic Settings tab in the

printer driver.

There may be a problem with the photoconductor unit. Replace the photoconductor unit. See “Replacing Consumable

Printouts are extremely curled

Cause

What to do

Your paper may be moist or damp.

Do not store your paper in a humid or damp environment.

Turn the paper over or load a different type of paper

The printouts are curled because of heat and pressure of

the fuser unit.

The paper type setting may not be appropriate for the

loaded paper.

Set the appropriate paper type in the printer driver.

Set the value for the used paper type in the Printer Adjust

Menuto 0. See “Printer Adjust Menu” on page 89 for detail.

The fixing temperature may not be appropriate.

Try to lowerthe temperature by the Tempsettings in the Printer

Adjust Menu. However, do this at your risk, as lowering the

temperature too far may prevent normal fixing. See“Printer

Adjust Menu” on page 89 for details.

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The printed image is light or faint

Cause

What to do

Your paper may be moist or damp.

Cover B may not be closed securely.

The Toner Save mode may be on.

Do not store your paper in a humid or damp environment.

Open cover B, hold both ends of it, and then close again.

Turn off the Toner Save mode using the printer driver or the

printer’s control panel menus.

For Windows users, on the Basic Settings tab in the printer driver,

click Advanced and select the More Settings button. Then

deselect the Toner Save check box.

The Density setting may be too light. (Only when ESC/

Page(-Color) mode is being used)

In the printer driver, click Extended Settings on the Optional

Settings tab, and then darken the Density setting.

The Density setting may be set too light in the Printing

Menu.

Increasethevaluewithinthesettingrange(1to5)of Density. See

“Printing Menu” on page 66 for detail.

The paper type setting may not be appropriate for the

loaded paper.

Set the appropriate paper type in the printer driver.

Adjust the TRsettings in the Printer Adjust Menu. See“Printer

Adjust Menu” on page 89 for details.

There may be a temporary problem with the toner or

developer.

Try to perform Dev Refreshor Toner Refreshin the Printer

Adjust Menu. Note that Toner Refreshconsumes the toner.

The toner cartridge may be near the end of its service

life.

If the message on the LCD panel or in EPSON Status Monitor

indicates that the toner cartridge is near the end of its service life,

replace the toner cartridge. See “Replacing Consumable

For Windows users, you can also check the remaining service life

of the toner cartridge by looking at the Basic Settings tab in the

printer driver.

There may be a problem with the photoconductor unit. Replace the photoconductor unit. See “Replacing Consumable