EPSON ACULASER C2800 User Manual

User’s Guide  
NPD3059-00  
AcuLaser C2800 Series User's Guide  
Adobe, the Adobe logo and PostScript3 are trademarks of Adobe Systems Incorporated, which may be registered in certain  
jurisdictions.  
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson  
disclaims any and all rights in those marks.  
Copyright © 2007 Seiko Epson Corporation. All rights reserved.  
Copyright and Trademarks  
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AcuLaser C2800 Series User's Guide  
Operating System Versions  
In this manual, the following abbreviations are used.  
Windows refers to Windows Vista, XP, Vista x64, XP x64, 2000, Server 2003, and Server 2003 x64.  
Windows Vista refers to Windows Vista Ultimate Edition, Windows Vista Home Premium Edition, Windows Vista  
Home Basic Edition, Windows Vista Enterprise Edition and Windows Vista Business Edition.  
Windows Vista x64 refers to Windows Vista Ultimate x64 Edition, Windows Vista Home Premium x64 Edition,  
Windows Vista Home Basic x64 Edition, Windows Vista Enterprise x64 Edition and Windows Vista Business x64  
Edition.  
Windows XP refers to Windows XP Home Edition and Windows XP Professional.  
Windows XP x64 refers to Windows XP Professional x64 Edition.  
Windows 2000 refers to Windows 2000 Professional.  
Windows Server 2003 refers to Windows Server 2003 Standard Edition and Windows Server 2003 Enterprise  
Edition.  
Windows Server 2003 x64 refers to Windows Server 2003 x64 Standard Edition and Windows Server 2003 x64  
Enterprise Edition.  
Macintosh refers to Mac OS X.  
Mac OS X refers to Mac OS X 10.2.8 or later.  
Operating System Versions  
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AcuLaser C2800 Series User's Guide  
Contents  
Copyright and Trademarks  
Operating System Versions  
Safety Instructions  
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Power On/Off Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Chapter 1 Getting to Know Your Printer  
Where to Find Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Front view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Inside the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Options and Consumable Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Consumable products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Chapter 2 Printer Features and Various Printing Options  
Printer Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
High-speed tandem printing engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Pre-defined color settings in the printer driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Toner save mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Resolution Improvement Technology and Enhanced MicroGray technology. . . . . . . . . 27  
Wide variety of fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Adobe PostScript 3 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
PCL Emulation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Various Printing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Contents  
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AcuLaser C2800 Series User's Guide  
Double-sided printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Fit to page printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Pages per sheet printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Watermark printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Header/Footer printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Overlay printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Using the Reserve Job function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Web-Page Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Chapter 3 Paper Handling  
Paper Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Standard lower paper cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
550-sheet Paper Cassette Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Selecting a paper source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
Standard lower paper cassette and optional paper cassette unit . . . . . . . . . . . . . . . . . . . . 38  
Output tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
Printing on Special Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
EPSON Color Laser Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
EPSON Color Laser Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
EPSON Color Laser Coated Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
Thick paper and extra thick paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Loading a custom paper size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Chapter 4 Using the Printer Software with Windows  
About the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
Accessing the printer driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
Making Changes to Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
Making the print quality settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
Displaying information about consumables with the printer driver. . . . . . . . . . . . . . . . . 59  
Ordering Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
Modifying the print layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
Resizing printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62  
Using a watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63  
Using headers and footers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66  
Contents  
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AcuLaser C2800 Series User's Guide  
Using an overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
Making Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71  
Making Optional Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71  
Printing a status sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72  
Using the Reserve Job Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72  
Re-Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73  
Verify Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74  
Confidential Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76  
Monitoring Your Printer Using EPSON Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77  
Installing EPSON Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77  
Accessing EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80  
Information on EPSON Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81  
Simple Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81  
Detailed Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82  
Consumables Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83  
Job Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84  
Notice Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86  
Order Online. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88  
Tray Icon Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89  
Setting Up the USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89  
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90  
Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91  
Uninstalling the printer driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91  
Sharing the Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93  
Sharing the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93  
Using an additional driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94  
Setting up clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98  
Installing the printer driver from the CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101  
Chapter 5 Using the Printer Software with Macintosh  
About the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103  
Accessing the printer driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103  
Making Changes to Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104  
Making the print quality settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104  
Resizing printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108  
Modifying the print layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109  
Using a watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110  
Using headers and footers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117  
Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118  
Making Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121  
Using the Reserve Job Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121  
Contents  
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AcuLaser C2800 Series User's Guide  
Re-Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122  
Verify Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123  
Confidential Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124  
Monitoring Your Printer using EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126  
Accessing EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126  
Simple Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127  
Detailed Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127  
Consumables Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128  
Job Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129  
Notice Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130  
Setting Up the USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131  
For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131  
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132  
For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132  
Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132  
For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132  
Sharing the Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133  
Sharing the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133  
For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133  
Chapter 6 Using the PostScript Printer Driver  
About the PostScript 3 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134  
Hardware requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134  
System requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134  
Using the PostScript Printer Driver with Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135  
Installing the PostScript printer driver for the USB interface . . . . . . . . . . . . . . . . . . . . . . 135  
Installing the PostScript printer driver for the network interface . . . . . . . . . . . . . . . . . . 137  
Accessing the PostScript printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138  
Making changes to PostScript printer settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139  
Using AppleTalk under Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139  
Using the PostScript Printer Driver with Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140  
Installing the PostScript printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140  
Selecting the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140  
Accessing the PostScript printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142  
Making changes to PostScript printer settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142  
Chapter 7 Using the PCL6/PCL5 Printer Driver  
About the PCL Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144  
Hardware requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144  
System requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144  
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AcuLaser C2800 Series User's Guide  
Using the PCL6/PCL5 Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145  
Chapter 8 Using the Control Panel  
Using the Control Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146  
When to make control panel settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146  
How to access the control panel menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146  
Control Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147  
Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147  
Tray Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150  
Emulation Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151  
Printing Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151  
Setup Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153  
Color Regist Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157  
Reset Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157  
Quick Print Job Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158  
Confidential Job Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158  
USB Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159  
Network Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160  
PCL Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161  
PS3 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163  
ESCP2 Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164  
FX Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167  
I239X Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169  
Password Config Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171  
Status and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171  
Printing and Deleting Reserve Job Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182  
Using the Quick Print Job Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182  
Using the Confidential Job Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183  
Printing a Status Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184  
Adjusting Color Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185  
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185  
Using the Cancel Job button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185  
Using the Reset menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186  
Chapter 9 Installing Options  
Optional Paper Cassette Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187  
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187  
Installing the optional paper cassette unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187  
Removing the optional paper cassette unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191  
Duplex Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191  
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AcuLaser C2800 Series User's Guide  
Installing the Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191  
Removing the Duplex Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195  
Memory Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196  
Installing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196  
Removing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201  
Chapter 10 Replacing Consumable Products  
Replacement Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202  
Imaging Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202  
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202  
Replacing an imaging cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203  
Fuser Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207  
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207  
Replacing the fuser unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207  
Transfer Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213  
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213  
Replacing the transfer unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213  
Chapter 11 Cleaning and Transporting the Printer  
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218  
Cleaning the pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219  
Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221  
Finding a place for the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221  
For long distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222  
For short distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223  
Chapter 12 Troubleshooting  
Clearing Jammed Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224  
Precautions for clearing jammed paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224  
Paper Jam MP C1 A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225  
Paper Jam C1 A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227  
Paper Jam C2 C1 A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229  
Paper Jam A B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231  
Paper Jam A D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234  
Printing a Status Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237  
Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237  
The Ready light does not turn on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237  
The printer does not print (Ready light off). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237  
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AcuLaser C2800 Series User's Guide  
The Ready light is on but nothing prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237  
The optional product is not available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238  
The remaining service lives of the imaging cartridges are not updated  
(For Windows users only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238  
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239  
The font cannot be printed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239  
Printout is garbled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239  
The printout position is not correct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239  
Misalignment of colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240  
Graphics do not print correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240  
Transparencies are output blank from the MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240  
Color Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241  
Cannot print in color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241  
The printout color differs when printed from different printers . . . . . . . . . . . . . . . . . . . 241  
The color looks different from what you see on the computer screen. . . . . . . . . . . . . . . 241  
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242  
The background is dark or dirty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242  
White dots appear in the printout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242  
Print quality or tone is uneven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242  
Half-tone images print unevenly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243  
Toner smudges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243  
Areas are missing in the printed image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243  
Completely blank pages are output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244  
The printed image is light or faint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244  
The non-printed side of the page is dirty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245  
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245  
Print quality decreased . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245  
Insufficient memory for current task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245  
Insufficient memory to print all copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245  
Paper Handling Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246  
Paper does not feed properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246  
Problems Using Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246  
Paper does not feed from the optional paper cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246  
Feed jam when using the optional paper cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247  
An installed option cannot be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247  
Correcting USB Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248  
USB connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248  
Windows operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248  
Printer software installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248  
Status and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249  
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249  
Printing in the PostScript 3 Mode Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250  
The printer does not print correctly in the PostScript mode. . . . . . . . . . . . . . . . . . . . . . . 250  
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AcuLaser C2800 Series User's Guide  
The printer does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250  
The printer driver or printer that you need to use does not appear in the Printer Setup  
Utility (Mac OS 10.3.x and 10.4.x) or Print Center (Mac OS 10.2) . . . . . . . . . . . . . . . . 251  
The font on the printout is different from that on the screen . . . . . . . . . . . . . . . . . . . . . . 251  
The printer fonts cannot be installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251  
The edges of texts and/or images are not smooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251  
The printer does not print normally via the USB interface . . . . . . . . . . . . . . . . . . . . . . . . 252  
The printer does not print normally via the network interface . . . . . . . . . . . . . . . . . . . . 252  
An undefined error occurs (Macintosh only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252  
Printing in the PCL6/5 Mode Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253  
The printer does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253  
The printer does not print correctly in the PCL mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253  
The font on the printout is different from that on the screen . . . . . . . . . . . . . . . . . . . . . . 253  
The edges of texts and/or images are not smooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253  
The Custom button is grayed out and the custom paper size cannot be created  
(Windows Vista/Vista x64 only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254  
The items in the Tray tab/Printer tab are grayed out and these items cannot be changed  
(Windows Vista/Vista x64 only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254  
Appendix A Customer Support  
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255  
Before Contacting Epson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255  
Help for Users in Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255  
Help for Users in Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255  
Help for Users in Singapore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256  
Help for Users in Thailand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257  
Help for Users in Vietnam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257  
Help for Users in Indonesia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257  
Help for Users in Hong Kong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259  
Help for Users in Malaysia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259  
Help for Users in India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260  
Help for Users in the Philippines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261  
Appendix B Technical Specifications  
Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262  
Available paper types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262  
Paper that should not be used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262  
Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263  
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264  
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264  
Contents 12  
AcuLaser C2800 Series User's Guide  
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265  
Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265  
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266  
Standard and approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266  
Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267  
USB interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267  
Ethernet interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267  
Options and Consumable Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268  
Optional paper cassette unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268  
Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269  
Memory modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269  
Imaging cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270  
Fuser unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270  
Transfer unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270  
Index  
Contents 13  
AcuLaser C2800 Series User's Guide  
Safety Instructions  
Safety  
Warnings, Cautions, and Notes  
Warnings  
w
must be followed carefully to avoid bodily injury.  
Cautions  
c
must be observed to avoid damage to your equipment.  
Notes  
contain important information and useful tips on the operation of your printer.  
Safety precautions  
Be sure to follow the precautions carefully to ensure safe, efficient operation:  
Because the printer weighs approximately 28 kg (61.7 lb) with consumable products installed,  
one person should not lift or carry it. Two people should carry the printer, lifting it by the  
correct positions as shown below.  
Safety Instructions 14  
AcuLaser C2800 Series User's Guide  
Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or the  
surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be  
very hot. If you must touch one of these areas, wait 30 minutes to allow the heat to subside  
before doing so.  
1
2
1. CAUTION HIGH TEMPERATURE  
2. Do not insert your hand deep into the fuser unit.  
Do not insert your hand deep into the fuser unit as some components are sharp and may cause  
injury.  
Avoid touching the components inside the printer unless instructed to do so in this guide.  
Never force the printer’s components into place. Although the printer is designed to be sturdy,  
rough handling can damage it.  
When handling an imaging cartridge, always place it on a clean, smooth surface.  
Do not attempt to modify an imaging cartridge or take it apart. It cannot be refilled.  
Do not touch the toner. Keep the toner away from your eyes.  
Do not dispose of used imaging cartridge or transfer unit in fire, as they can explode and cause  
injury. Dispose of them according to local regulations.  
If toner is spilled, use a broom and dustpan or a damp cloth with soap and water to clean it up.  
Because the fine particles can cause a fire or explosion if they come into contact with a spark, do  
not use a vacuum cleaner.  
Wait at least one hour before using an imaging cartridge after moving it from a cool to a warm  
environment to prevent damage from condensation.  
Safety Instructions 15  
AcuLaser C2800 Series User's Guide  
When removing the imaging cartridge, do not expose it to sunlight at all and avoid exposing it  
to room light for more than five minutes. The imaging cartridge contains a light-sensitive drum  
that is purple. Exposure to light can damage the drum, causing dark or light areas to appear on  
the printed page and reducing the service life of the drum. If you need to keep the imaging  
cartridge out of the printer for long periods, cover it with an opaque cloth.  
Be careful not to scratch the surface of the drum. When you remove the imaging cartridge from  
the printer, always place it on a clean, smooth surface. Avoid touching the drum, since oil from  
your skin can permanently damage its surface and affect print quality.  
To get the best print quality, do not store the imaging cartridge in an area subject to direct  
sunlight, dust, salty air, or corrosive gases (such as ammonia). Avoid locations subject to  
extreme or rapid changes in temperature or humidity.  
Be sure to keep consumable components out of the reach of children.  
Do not leave jammed paper inside the printer. This can cause the printer to overheat.  
Avoid sharing outlets with other appliances.  
Use only an outlet that meets the power requirements of this printer.  
Important Safety Instructions  
Read all of the following instructions before operating your printer:  
When choosing a place and power source for the printer  
Place the printer near an electrical outlet where you can easily plug in and unplug the power  
cord.  
Do not place the printer on an unstable surface.  
Do not put your printer where the cord will be stepped on.  
Slots and openings in the cabinet and the back or bottom are provided for ventilation. Do not  
block or cover them. Do not put the printer on a bed, sofa, rug, or other similar surface or in a  
built-in installation unless proper ventilation is provided.  
All interface connectors for this printer are Non-LPS (non-limited power source).  
Connect your printer to an electrical outlet that meets the power requirements of this printer.  
Your printer’s power requirements are indicated on a label attached to the printer. If you are  
not sure of the power supply specifications in your area, contact your local power company or  
consult your dealer.  
If you are unable to insert the AC plug into the electrical outlet, contact an electrician.  
Safety Instructions 16  
AcuLaser C2800 Series User's Guide  
Avoid using outlets that other appliances are plugged into.  
Use the type of power source indicated on the label. If you are not sure of the type of power  
available, consult your dealer or local power company.  
If you are unable to insert the plug into the outlet, contact a qualified electrician.  
When connecting this product to a computer or other device with a cable, ensure the correct  
orientation of the connectors. Each connector has only one correct orientation. Inserting a  
connector in the wrong orientation may damage both devices connected by the cable.  
If you use an extension cord, make sure that the total of the ampere ratings on the products  
plugged into the extension cord does not exceed the extension cord ampere rating.  
Unplug this printer from the wall outlet and refer servicing to a qualified service representative  
under the following conditions:  
A.  
B.  
When the power cord or plug is damaged or frayed.  
If liquid has been spilled into it.  
C.  
D.  
If it has been exposed to rain or water.  
If it does not operate normally when the operating instructions are followed. Adjust only  
those controls that are covered by the operating instructions since improper adjustment  
of other controls may result in damage and will often require extensive work by a  
qualified technician to restore the product to normal operation.  
E.  
F.  
If it has been dropped or the cabinet has been damaged.  
If it exhibits a distinct change in performance, indicating a need for service.  
When using the printer  
The printer weighs about 28 kg (61.7 lb). One person should not attempt to lift or carry the  
printer. Two people should carry it.  
Follow all warnings and instructions marked on the printer.  
Unplug this printer from the wall outlet before cleaning.  
Use a well-wrung cloth for cleaning and do not use liquid or aerosol cleaners.  
Avoid touching the components inside the printer unless instructed to do so in this guide.  
Never force printer components into place. Although the printer is designed to be sturdy,  
rough handling can damage it.  
Be sure to keep consumables out of the reach of children.  
Safety Instructions 17  
AcuLaser C2800 Series User's Guide  
Do not use printer in a damp environment.  
Do not leave jammed paper inside of the printer. This can cause the printer to overheat.  
Never push objects of any kind through cabinet slots as they may touch dangerous voltage  
points or short out parts that could result in a risk of fire or electric shock.  
Never spill liquid of any kind on the printer.  
Except as specifically explained in the printer’s documentation, do not attempt to service this  
product yourself.  
Adjust only those controls that are covered by the operating instructions. Improper adjustment  
of other controls may result in damage and may require repair by a qualified service  
representative.  
Safety Information  
Power cord  
Caution:  
c
Be sure the AC power cord meets the relevant local safety standards.  
Use only the power cord that comes with this product. Use of the another cord may result in fire or  
electric shock.  
This product’s power cord is for use with this product only. Use with other equipment may result in  
fire or electric shock.  
Laser safety labels  
Warning:  
w
The performance of procedures and adjustments other than those specified in the printer’s  
documentation may result in hazardous radiation exposure.  
Your printer is a Class 1 laser product as defined in the IEC60825 specifications. The label shown is  
attached to the back of the printer in countries where required.  
Safety Instructions 18  
AcuLaser C2800 Series User's Guide  
Internal laser radiation  
Max. Average Radiation Power:  
Wavelength:  
5 mW at laser aperture  
770 to 800 nm  
This is a Class III b Laser Diode Assembly that has an invisible laser beam. The printer head unit is  
NOT A SERVICE ITEM, therefore, the printer head unit should not be opened under any  
circumstances. An additional laser warning label is affixed to the inside of the printer.  
Ozone safety  
Ozone emission  
Ozone gas is generated by laser printers as a by-product of the printing process. Ozone is produced  
only when the printer is printing.  
Ozone exposure limit  
The recommended exposure limit for ozone is 0.1 parts per million (ppm) expressed as an average  
time-weighted concentration over an eight (8) hour period.  
The Epson laser printer generates less than 0.1 ppm for eight (8) hours of continuous printing.  
Minimize the risk  
To minimize the risk of exposure to ozone, you should avoid the following conditions:  
Use of multiple laser printers in a confined area  
Operation in conditions of extremely low humidity  
Poor room ventilation  
Long, continuous printing together with any of the above  
Printer location  
The printer should be located so that the exhaust gases and heat generated are:  
Not blown directly into the user’s face  
Vented directly out of the building whenever possible  
Power On/Off Cautions  
Do not turn off the printer:  
Safety Instructions 19  
AcuLaser C2800 Series User's Guide  
After turning on the printer, wait until Ready appears on the LCD panel.  
While the Ready light is flashing.  
While the Data light is on or flashing.  
While printing.  
Safety Instructions 20  
AcuLaser C2800 Series User's Guide  
Chapter 1  
Getting to Know Your Printer  
Where to Find Information  
Setup Guide  
Provides you with information on assembling the printer and installing the printer software.  
User’s Guide (this manual)  
Provides you with detailed information on the printer’s functions, optional products, maintenance,  
troubleshooting, and technical specifications.  
Network Guide  
Provides network administrators with information on both the printer driver and network  
settings.You need to install this guide from the Network Utilities CD-ROM* to your computer’s  
hard disk to be able to refer to it.  
* The Network Utilities CD-ROM may not be included with the product in some countries or  
regions. In this case, you can install the Network Guide from the Software CD-ROM.  
Paper Jam Guide  
Provides you with solutions for paper jam problems about your printer you may need to refer to  
on a regular basis. We recommend printing this guide and keeping it near the printer.  
Font Guide  
Provides you with information on fonts used on the printer. You need to copy this guide, or you  
can open it directly from following directory on the software CD-ROM.  
For Windows: /COMMON/MANUAL/ENG/FNTG  
For Macintosh: MANUAL:ENG:FNTG  
Online Help for printer software  
Click Help for detailed information and instructions on the printer software that controls your  
printer. Online help is automatically installed when you install the printer software.  
Getting to Know Your Printer 21  
AcuLaser C2800 Series User's Guide  
Printer Parts  
Front view  
f
a
b
c
d
e
a. front cover (cover A)  
b. control panel  
c. output tray  
d. latch on front cover (cover A)  
e. MP tray (Multi-Purpose tray)  
f. standard lower paper cassette  
Getting to Know Your Printer 22  
AcuLaser C2800 Series User's Guide  
Rear view  
a
g
b
c
d
*
f
e
a. power switch  
b. stopper  
c. controller option expanded aperture plate  
d. interface cover  
e. AC inlet  
f. Ethernet interface connector  
g. USB interface connector  
* Do not open or remove this cover.  
Getting to Know Your Printer 23  
AcuLaser C2800 Series User's Guide  
Inside the printer  
a
d
c
b
a. fuser unit  
b. paper guide  
c. transfer unit  
d. imaging cartridges  
Getting to Know Your Printer 24  
AcuLaser C2800 Series User's Guide  
Control panel  
a b c d e  
f
g
j
i
h
a. LCD panel  
Displays printer status messages and control panel menu settings.  
b. Back button  
c. Up button  
d. Enter button  
e. Down button  
Use these buttons to access the control panel menus, where you  
can make printer settings and check the status of consumable  
products. For instructions on how to use these buttons, see “Using  
the Control Panel Menus” on page 146.  
f. Ready light (Green)  
On when the printer is ready, indicating that the printer is ready to  
receive and print data.  
Off when the printer is not ready.  
g. Error light (Red)  
On or flashes when an error has occurred.  
h. Start/Stop button  
When the printer is printing, pressing this button stops the  
printing.  
When the error light is flashing, pressing this button clears the  
error and switches the printer to ready status.  
i.  
j.  
Data light (Yellow)  
On when print data is stored in the print buffer (the section of  
printer memory reserved for receiving data) but not yet printed.  
Flashes when the printer is processing data.  
Off when no data remains in the print buffer.  
Cancel Job button  
Press once to cancel the current print job. Press and hold for more  
than two seconds to delete all jobs from the printer memory.  
Getting to Know Your Printer 25  
AcuLaser C2800 Series User's Guide  
Options and Consumable Products  
Options  
You can add to your printer’s capabilities by installing any of the following options.  
550-sheet Paper Cassette Unit (C12C802291)  
This unit increases paper feeding capacity up to 550 sheets of paper.  
Duplex Unit (C12C802301)  
This unit allows for automatic printing on both sides of paper.  
Memory Module  
This option expands the printer’s memory by allowing you to print complex and  
graphics-intensive documents. The printer’s RAM can be increased up to 640 MB by adding  
one additional 512 MB RAM DIMM.  
Note:  
Make sure that the DIMM you purchase is compatible with EPSON products. For details, contact the  
store where you purchased this printer or an EPSON qualified service representative.  
Consumable products  
The life of the following consumable products is monitored by the printer. The printer lets you  
know when replacements are needed.  
Product name  
Product code  
1158  
High Capacity Imaging Cartridge (Yellow)  
High Capacity Imaging Cartridge (Magenta)  
High Capacity Imaging Cartridge (Cyan)  
High Capacity Imaging Cartridge (Black)  
Standard Capacity Imaging Cartridge (Yellow)  
Standard Capacity Imaging Cartridge (Magenta)  
Standard Capacity Imaging Cartridge (Cyan)  
Standard Capacity Imaging Cartridge (Black)  
Transfer Unit  
1159  
1160  
1161  
1162  
1163  
1164  
1165  
3024  
Fuser Unit (110-120 V)  
3026  
Fuser Unit (220-240 V)  
3025  
Getting to Know Your Printer 26  
AcuLaser C2800 Series User's Guide  
Chapter 2  
Printer Features and Various Printing Options  
Printer Features  
The printer comes with a full set of features that contributes to ease of use and consistent,  
high-quality output. The main features are described below.  
High-speed tandem printing engine  
Your printer’s state-of-the-art tandem engine features 400 MHz image processing and single-pass  
technology that delivers 20 ppm (pages per minute) at 4800 RIT* color printing and 25 ppm black  
and white printing on A4 paper.  
* Epson AcuLaser Resolution Improvement Technology  
Pre-defined color settings in the printer driver  
The printer driver offers many pre-defined settings for color printing, allowing you to optimize  
print quality for various types of color documents.  
For Windows, see “Making the print quality settings” on page 50 for more information.  
For Macintosh, see “Making the print quality settings” on page 104 for more information.  
Toner save mode  
To reduce the amount of toner used in printing documents, you can print rough drafts using the  
Toner Save mode.  
Resolution Improvement Technology and Enhanced MicroGray  
technology  
Resolution Improvement Technology (RITech) is an original Epson printer technology that works  
by smoothing out the jagged edges of diagonal and curved lines in both text and graphics.  
Enhanced MicroGray improves the halftone quality of graphics.  
Printer Features and Various Printing Options 27  
AcuLaser C2800 Series User's Guide  
Wide variety of fonts  
The printer comes with a selection of 84 scalable fonts, and 7 bitmap fonts in ESC/Page mode to  
provide you with the fonts you need to create professional-looking documents.  
Adobe PostScript 3 Mode  
The printer’s Adobe PostScript 3 Mode provides you with the ability to print documents formatted  
for PostScript printers. Seventeen scalable fonts are included. IES (Intelligent Emulation Switch)  
and SPL (Shared Printer Language) support allow the printer to switch between the PostScript  
mode and other emulations as print data is received at the printer.  
The PostScript 3 Mode enables you to print PDF formatted files directly, which are transferred via  
network interface.  
PCL Emulation Mode  
The PCL Emulation mode provides you with the ability to print documents in the PCL6/5c  
printing language with this printer.  
Various Printing Options  
This printer provides you with a variety of different printing options. You can print in various  
formats, or can print using many different types of paper.  
The following explains the procedure for each type of printing. Choose the appropriate one for  
your printing.  
Printer Features and Various Printing Options 28  
AcuLaser C2800 Series User's Guide  
Double-sided printing  
“Duplex printing” on page 55 (Windows)  
“Duplex printing” on page 118 (Macintosh)  
Lets you print on both sides of the paper.  
Fit to page printing  
“Resizing printouts” on page 62 (Windows)  
“Resizing printouts” on page 108 (Macintosh)  
Lets you automatically enlarge or reduce the size of your document to fit the paper size you  
selected.  
Printer Features and Various Printing Options 29  
AcuLaser C2800 Series User's Guide  
Pages per sheet printing  
“Modifying the print layout” on page 60 (Windows)  
“Modifying the print layout” on page 109 (Macintosh)  
Lets you print two or four pages on a single sheet.  
Watermark printing  
“Using a watermark” on page 63 (Windows)  
“Using a watermark” on page 110 (Macintosh)  
Lets you print text or an image as a watermark on your printout. For example, you can put  
“Confidential” on an important document.  
Printer Features and Various Printing Options 30  
AcuLaser C2800 Series User's Guide  
Header/Footer printing  
“Using headers and footers” on page 66 (Windows)  
“Using headers and footers” on page 117 (Macintosh)  
XXXXX  
XXXXX  
Lets you print a header and footer on the top or bottom of the paper.  
Printer Features and Various Printing Options 31  
AcuLaser C2800 Series User's Guide  
Overlay printing  
“Using an overlay” on page 67 (Windows)  
Lets you prepare standard forms or template on your printout that you can use as overlays when  
printing other documents.  
Note:  
The Overlay printing function is not available in the PostScript 3 mode.  
Using the Reserve Job function  
“Memory Module” on page 196  
“Using the Reserve Job Function” on page 72 (Windows)  
“Using the Reserve Job Function” on page 121 (Macintosh)  
Lets you print jobs that you stored in the printer’s memory later directly from the printer’s control  
panel.  
Printer Features and Various Printing Options 32  
AcuLaser C2800 Series User's Guide  
Web-Page Printing  
EPSON Web-To-Page lets you make Web pages fit to your paper size when printing. You can also  
see a preview before printing.  
Note:  
This software is for Windows only.  
Install EPSON Web-To-Page from the printer software CD-ROM to use this function.  
Accessing EPSON Web-To-Page  
After you install EPSON Web-To-Page, the menu bar is displayed on the Microsoft Internet  
Explorer Toolbar. If it does not appear, select Toolbars from the View menu of Internet Explorer,  
and then select EPSON Web-To-Page.  
Printer Features and Various Printing Options 33  
AcuLaser C2800 Series User's Guide  
Chapter 3  
Paper Handling  
Paper Sources  
This section describes the combinations of paper sources and paper types that you can use.  
MP tray  
Paper Type  
Paper Size  
Capacity  
Plain paper Weight: 60 to 80 g/m²  
A4, A5, B5, Letter (LT),  
Half-Letter (HLT),  
Up to 150 sheets  
(Total thick stack: up to 15 mm)  
Executive (EXE),  
Government Legal (GLG),  
Legal (LGL),  
Government Letter (GLT)  
Custom-size paper:  
76.2 × 98.4 mm minimum  
220 × 355.6 mm maximum  
Semi-Thick paper Weight: 81 to 105  
g/m²  
A4, A5, B5, Letter (LT),  
Half-Letter (HLT),  
Up to 15 mm thick stack  
Executive (EXE),  
Government Legal (GLG),  
Legal (LGL),  
Government Letter (GLT)  
Custom-size paper:  
76.2 × 98.4 mm minimum  
220 × 355.6 mm maximum  
Envelopes Weight: 75 to 105 g/m²  
Labels  
DL, ISO-B5, C5  
A4, Letter (LT)  
Up to 15 mm thick stack  
Up to 15 mm thick stack  
Up to 15 mm thick stack  
Thick paper Weight: 106 to 163 g/m²  
A4, A5, B5, Letter (LT),  
Half-Letter (HLT),  
Executive (EXE),  
Government Letter (GLT)  
Custom-size paper:  
76.2 × 98.4 mm minimum  
220 × 355.6 mm maximum  
Paper Handling 34  
AcuLaser C2800 Series User's Guide  
Extra thick paper Weight: 164 to 216  
g/m²  
A4, A5, B5, Letter (LT),  
Half-Letter (HLT),  
Up to 15 mm thick stack  
Executive (EXE),  
Government Letter (GLT)  
Custom-size paper:  
76.2 × 98.4 mm minimum  
220 × 355.6 mm maximum  
EPSON Color Laser Paper Weight: 82  
g/m²  
A4  
Up to 150 sheets  
(Total thick stack: up to 15 mm)  
EPSON Color Laser Transparencies  
A4, Letter (LT)  
A4  
Up to 75 sheets  
(Total thick stack: up to 15 mm)  
EPSON Color Laser Coated Paper  
Weight: 103 g/m²  
Up to 15 mm thick stack  
Standard lower paper cassette  
Paper Type  
Paper Size  
Capacity  
Plain paper Weight: 60 to 105 g/m²  
A4, A5, B5, Letter (LT),  
Executive (EXE),  
Up to 250 sheets  
(Total thick stack: up to 27.6 mm)  
Legal (LGL),  
Government Legal (GLG)  
EPSON Color Laser Paper Weight: 82  
g/m²  
A4  
550-sheet Paper Cassette Unit  
Paper Type  
Paper Size  
Capacity  
Plain paper Weight: 60 to 105 g/m²  
A4, A5, B5, Letter (LT),  
Executive (EXE),  
Up to 550 sheets  
(Total thick stack: up to 59.4 mm)  
Legal (LGL),  
Government Legal (GLG)  
EPSON Color Laser Paper Weight: 82  
g/m²  
A4  
Paper Handling 35  
AcuLaser C2800 Series User's Guide  
Selecting a paper source  
You can set the printer to select a paper source containing the appropriate size of paper  
automatically, or specify a paper source manually, using the printer driver or the printer’s control  
panel. To access the printer driver, for Windows, see “Accessing the printer driver” on page 49, or  
for Macintosh, see “Accessing the printer driver” on page 103. And to use the printer’s control  
panel, see “Using the Control Panel Menus” on page 146.  
Using the printer driver  
For Windows:  
Access the printer driver, click the Basic Settings tab, and select Auto Selection as the paper  
source. Then click OK.  
Note:  
To specify a paper source manually, specify the paper source you want to use in the Paper Source list.  
For Macintosh:  
Access the printer driver, select Printer Settings from the drop-down list and click the Basic  
Settings tab. Then, select Auto Selection from the Paper Source list and click Print.  
Note:  
To specify a paper source manually, specify the paper source you want to use in the Paper Source list.  
Using the control panel  
Access the control panel’s Setup Menu, and select Paper Source, then select Auto.  
Note:  
To specify a paper source manually, specify the paper source you want to use in the Paper Source menu.  
Paper source priority when Auto is selected  
The printer will search for a paper source containing the specified paper size in the following order.  
Standard configuration:  
MP tray  
Cassette 1  
With 550-sheet Paper Cassette Unit installed:  
MP tray  
Cassette 1  
Cassette 2  
Paper Handling 36  
AcuLaser C2800 Series User's Guide  
Note:  
If you make paper size settings or paper source settings in your application, these settings may override  
the printer driver settings.  
If you select an envelope for the printer driver’s Paper Size setting, it can be fed only from the MP tray  
regardless of the printer driver’s Paper Source setting.  
You can change the priority of the MP tray by using the MP Mode setting in the control panel’s  
Setup Menu. For details, see “Setup Menu” on page 153.  
Loading Paper  
This section describes how to load paper. If you use special media such as transparencies or  
envelopes, see also “Printing on Special Media” on page 42.  
MP tray  
Follow the steps below to load paper into the MP tray.  
1. Open the MP tray.  
Paper Handling 37  
AcuLaser C2800 Series User's Guide  
2. Load a stack of the desired paper with the printable surface down, then slide the guides against  
the sides of the stack to get a snug fit.  
Note:  
When loading the paper, insert the short edge first.  
Do not load paper that exceeds the maximum stack height.  
Straighten the paper before loading it. If curled paper is loaded, it may not feed correctly.  
After loading paper, set the MP Tray Size / MP Type settings to match the loaded paper size on the  
control panel.  
To print on the back side of previously printed paper, use the MP tray. The duplex printing cannot  
be used for this purpose.  
Standard lower paper cassette and optional paper cassette unit  
The paper sizes and types supported by the optional paper cassette unit are the same as the  
standard lower cassette unit. For more information, see “550-sheet Paper Cassette Unit” on page  
35.  
The paper-loading procedure is the same for the standard lower cassette and the optional paper  
cassette unit.  
In addition to plain paper, you can also use special media such as EPSON Color Laser Paper in the  
paper cassettes.  
Follow these steps to load paper into the standard and optional paper cassette units. The  
illustrations show the standard lower cassette.  
Paper Handling 38  
AcuLaser C2800 Series User's Guide  
1. Pull the paper cassette out until it stops. Then lift up the front of the paper cassette and pull it  
out.  
2. Pitch the knob and slide the left and right paper guides to accommodate the paper you are  
loading.  
Paper Handling 39  
AcuLaser C2800 Series User's Guide  
3. Pinch the knob and slide the guide to the position appropriate for the size of paper you want to  
load.  
Note:  
Load the paper after aligning the edges of the paper carefully.  
Do not load paper that exceeds the maximum stack height.  
4. To prevent the sheets from sticking together, fan a stack of paper. Then tap the edge on a firm  
surface to line it up.  
Note:  
Straighten the paper before loading it. If curled paper is loaded, it may not feed correctly.  
5. Insert the stack into the paper cassette, lining it up with both the front and left sides of the paper  
cassette, with the printable surface up.  
Paper Handling 40  
AcuLaser C2800 Series User's Guide  
6. Slide the paper guides to fit the paper you are loading.  
7. Reinsert the paper cassette into the unit.  
Note:  
After loading paper, set the Cassette 1 Type / Cassette 2 Type settings on the control panel to  
match the loaded paper size and type.  
If you have installed and loaded paper into the optional paper cassette unit, set the setting for the  
paper cassette that you are using.  
Output tray  
The output tray is located on the top of the printer. Since printouts are output face-down, this tray  
is also referred to as the face-down tray. Raise the stopper to prevent your printouts from slipping  
off the printer.  
Paper Handling 41  
AcuLaser C2800 Series User's Guide  
Note:  
This tray can hold up to 250 sheets.  
Printing on Special Media  
You can print on special media which include Epson paper such as the following.  
Note:  
Since the quality of any particular brand or type of media may be changed by the manufacturer at any time,  
Epson cannot guarantee the quality of any type of media. Always test samples of media stock before  
purchasing large quantities or printing large jobs.  
EPSON Color Laser Paper  
When loading EPSON Color Laser Paper, you should make paper settings as shown below:  
Make settings on the Basic Settings in the printer driver.  
Paper Size:  
A4  
Paper Source:  
MP Tray (up to 150 sheets or up to 15 mm thick stack)  
Cassette 1 (up to 250 sheets or up to 27.6 mm thick stack)  
Cassette 2 (up to 550 sheets or up to 59.4 mm thick stack)  
Paper Type:  
Semi-thick  
Note:  
Select Semi-thick (Back) on the Paper Type setting when you print on the back side of paper just after  
printing on the front side.  
You can also make these settings on the Tray Menu in the control panel. See “Tray Menu” on  
page 150.  
Paper Handling 42  
AcuLaser C2800 Series User's Guide  
EPSON Color Laser Transparencies  
Epson recommends the use of EPSON Color Laser Transparencies.  
Note:  
Duplex printing is not available for transparencies.  
When printing on transparencies, you cannot set the print quality to Maximum.  
Transparencies can be loaded into the MP tray only. When using transparencies, you should make  
paper settings as shown below:  
Make settings on the Basic Settings in the printer driver.  
Paper Size:  
A4 or LT  
Paper Source:  
Paper Type:  
MP Tray (up to 75 sheets or 15 mm thick stack)  
Transparency  
You can also make these settings on the Tray Menu in the control panel. See “Tray Menu” on  
page 150.  
When the Paper Type setting in the printer driver is set to Transparency, do not load any other  
type of paper except transparencies.  
Please note the following when handling this media:  
Hold each sheet by its edges, as oil from your fingers may transfer to the surface and damage  
the printable surface of the sheet. The Epson logo appears on the printable side.  
When loading transparencies in the MP tray, insert the short edge first as shown below.  
Paper Handling 43  
AcuLaser C2800 Series User's Guide  
If transparencies are loaded incorrectly, the message Check Transparency appears on the LCD  
panel. To clear the error, see “Transparencies are output blank from the MP tray” on page 240.  
Caution:  
c
Sheets that have just been printed on may be hot.  
EPSON Color Laser Coated Paper  
Printing on EPSON Color Laser Coated Paper produces glossier and higher quality printouts.  
When loading EPSON Color Laser Coated Paper, you should make paper settings as shown below:  
Make settings on the Basic Settings in the printer driver.  
Paper Size:  
A4  
Paper Source: MP Tray (up to 15 mm thick stack)  
Paper Type: Coated  
Note:  
Duplex printing is not available for EPSON Color Laser Coated Paper.  
When printing on EPSON Color Laser Coated Paper, you cannot set the print quality to  
Maximum.  
You can also make these settings on the Tray Menu in the control panel. See “Tray Menu” on  
page 150.  
EPSON Color Laser Coated Paper may not be fed properly, depending on the temperature and  
humidity condition, because it is coated with the special materials. If this happens, load it one  
sheet at a time from the MP tray.  
Envelopes  
The print quality of envelopes may be irregular because different parts of an envelope have  
different thicknesses. Print one or two envelopes to check the print quality.  
Caution:  
c
Do not use window envelopes. The plastic on most window envelopes will melt when it comes into  
contact with the fuser.  
Note:  
Depending on the quality of envelopes, the printing environment, or the printing procedure, envelopes  
might be wrinkled. Make a trial print run before you print on a lot of envelopes.  
Paper Handling 44  
AcuLaser C2800 Series User's Guide  
Duplex printing is not available for envelopes.  
When printing on envelopes, you cannot set the print quality to Maximum.  
When loading envelopes, you should make paper settings as shown below:  
Make settings on the Basic Settings in the printer driver.  
Paper Size:  
IB5, DL, or C5  
Paper Source:  
MP Tray (up to 15 mm thick stack)  
Note:  
Depending on the condition of the paper, the printer may fail to feed paper properly when the maximum  
amount of paper is loaded. If this happens, reduce the amount of paper loaded in the tray.  
You can also make these settings on the Tray Menu in the control panel. See “Tray Menu” on  
page 150.  
Please note the following when handling this media.  
When printing on C5 or ISO B5 size envelopes, load them with the short edge first. When  
printing on DL size envelopes, load them with the long edge first.  
a
b
a. C5 or ISO B5  
b. DL  
Do not use an envelope that has glue or tape on it.  
Paper Handling 45  
AcuLaser C2800 Series User's Guide  
Labels  
You can load up to 15 mm thickness of labels into the MP tray at a time. However, you may need  
to feed some labels one sheet at a time, or load them manually.  
Note:  
Duplex printing is not available for labels.  
When printing on labels, you cannot set the print quality to Maximum.  
Depending on the quality of labels, the printing environment, or the printing procedure, labels might be  
wrinkled. Make a trial print run before you print on a lot of labels.  
When loading labels, you should make paper settings as shown below:  
Make settings on the Basic Settings in the printer driver.  
Paper Size:  
A4 or LT  
Paper Source:  
Paper Type:  
MP Tray (up to 15 mm thick stack)  
Labels  
You can also make these settings on the Tray Menu in the control panel. See “Tray Menu” on  
page 150.  
Note:  
You should only use labels designed for laser printers or plain-paper copiers.  
To prevent the label adhesive from coming into contact with printer parts, always use labels that  
completely cover the backing sheet, with no gaps between the individual labels.  
Press a sheet of paper on top of each sheet of labels. If the paper sticks, do not use those labels in your  
printer.  
You may have to make the setting Thick* for Paper Type in the Setup Menu.  
* When using especially thick labels, set Paper Type to ExtraThk.  
Paper Handling 46  
AcuLaser C2800 Series User's Guide  
Thick paper and extra thick paper  
You can load thick paper (106 to 163 g/m²) or extra thick paper (164 to 216 g/m²) into the MP tray.  
When loading thick or extra thick paper, you should make paper settings as shown below:  
Duplex printing is not available for extra thick paper.  
Make settings on the Basic Settings in the printer driver.  
Paper Size:  
A4, A5, B5, LT, HLT, EXE, GLT  
MP Tray (up to 15 mm thick stack)  
Thick, Thick (Back), or Extra Thick  
Paper Source:  
Paper Type:  
You can also make these settings on the Tray Menu in the control panel. See “Tray Menu” on  
page 150.  
Loading a custom paper size  
You can load non-standard size paper (76.2 × 98.4 mm to 220 × 355.6 mm) into the MP tray.  
Note:  
Depending on the quality of the non-standard size paper, the printing environment, or the printing  
procedure, the paper might skew. Make a trial print run before you print on a lot of non-standard size paper.  
When loading a custom paper size, you should make paper settings as shown below:  
Make settings on the Basic Settings in the printer driver.  
Paper Size:  
User Defined Size  
Paper Source:  
Paper Type:  
MP Tray (up to 15 mm thick stack)  
Plain, Semi-Thick, Thick or Extra Thick  
You can also make these settings on the Tray Menu in the control panel. See “Tray Menu” on  
page 150.  
Paper Handling 47  
AcuLaser C2800 Series User's Guide  
Note:  
For Windows, access the printer driver, then select User Defined Size from the Paper Size list on  
the Basic Settings tab. In the User Defined Paper Size dialog box, adjust the Paper Width, Paper  
Length, and Unit settings to match your custom paper. Then click OK and your custom paper size  
will be saved.  
The saved paper sizes can only be used with the printer driver you saved them to. Even if multiple  
printer names are set for a printer driver, the settings can be available only for the printer name in  
which you saved the settings.  
When sharing the printer on a network, you cannot create User defined size at the client.  
For Mac OS X 10.2 or 10.3, follow the steps below to save your custom paper size.  
1. Open the Page Setup dialog box.  
2. Select Custom Page Size from the Settings drop-down list.  
3. Click New.  
4. Enter the setting’s name and specify the paper size, and then click OK.  
5. Click Save.  
For Mac OS X 10.4, follow the steps bellow to save your custom paper size.  
1. Open the Page Setup dialog box.  
2. Select Manage Custom Sizes from the Page Size drop-down list.  
3. Click  
.
4. Double-click Untitled and enter the setting’s name.  
5. Specify the paper size and click OK.  
If you cannot use the printer driver as explained above, make this setting at the printer by  
accessing the control panel’s Printing Menu and selecting CTM (custom) as the Page Size  
setting.  
Paper Handling 48  
AcuLaser C2800 Series User's Guide  
Chapter 4  
Using the Printer Software with Windows  
About the Printer Software  
The printer driver lets you choose from a wide variety of settings to get the best results from your  
printer. EPSON Status Monitor lets you check the status of your printer.  
See “Monitoring Your Printer Using EPSON Status Monitor” on page 77 for more information.  
Note for Windows Vista users:  
Do not press the power button or put your computer to standby or hibernate mode manually during printing.  
Accessing the printer driver  
You can access the printer driver directly from any application programs, from your Windows  
operating system.  
The printer settings made from many Windows applications override the setting made when the  
printer driver is accessed from the operating system, so you should access the printer driver from  
your application to make sure that you get the result you want.  
Note:  
The printer driver’s online help provides details on printer driver settings.  
From the application  
To access the printer driver, click the Print or Page Setup from the File menu. You also need to  
click Setup, Options, Properties, or a combination of these buttons.  
Windows Vista users  
To access the printer driver, click  
Start, click Control Panel, then click Printers.  
Windows XP or Server 2003 users  
To access the printer driver, click Start, click Printers and Faxes, then click Printers. Right-click  
your printer’s icon, then click Printing Preferences.  
Using the Printer Software with Windows 49  
AcuLaser C2800 Series User's Guide  
Windows 2000 users  
To access the printer driver, click Start, point to Settings, then click Printers. Right-click your  
printer’s icon, then click Printing Preferences.  
Making Changes to Printer Settings  
Making the print quality settings  
You can change the print quality of printouts through settings in the printer driver. With the  
printer driver, you can make the print settings by choosing from a list of predefined settings, or  
customizing the settings.  
Choosing the print quality by using the Automatic setting  
You can change the print quality of printouts to favor speed or detail. There are five quality modes  
for the color printing mode and three for the black-and-white printing mode.  
When Automatic is selected on the Basic Settings tab, the printer driver takes care of all detailed  
settings according to the color setting you select. Print quality and color are the only settings you  
have to make. You can change other settings such as paper size or orientation in most applications.  
Note:  
The printer driver’s online help provides details on printer driver settings.  
1. Click the Basic Settings tab.  
Using the Printer Software with Windows 50  
AcuLaser C2800 Series User's Guide  
2. Click Automatic, then choose desired printing quality.  
3. Click OK to apply the settings.  
The printer driver provides the following quality modes.  
Color  
Draft, Text, Text&Image, Web, Photo  
Monochrome  
Draft, Text&Image, Photo  
Note:  
If printing is unsuccessful or a memory-related error message appears, selecting a different print quality may  
allow printing to proceed.  
Using the Printer Software with Windows 51  
AcuLaser C2800 Series User's Guide  
Using the predefined settings  
The predefined settings are provided to help you optimize print settings for a particular kind of  
printout, such as presentation documents or images taken by a video or digital camera.  
Follow the steps below to use the predefined settings.  
1. Click the Basic Settings tab.  
2. Select Advanced. You will find the predefined settings in the list below of Automatic.  
Note:  
This screen may vary depending on your operating system version.  
3. Select the most appropriate setting from the list according to the type of document or image  
you want to print.  
When you choose a predefined setting, other settings such as Print Quality, Screen, and Color  
Management are set automatically. Changes are shown in the current settings list on the Setting  
Information dialog box that appears by pressing the Setting Info. button on the Optional Settings  
tab.  
Note:  
The printer driver’s online help provides details on printer driver settings.  
Using the Printer Software with Windows 52  
AcuLaser C2800 Series User's Guide  
Customizing print settings  
If you need to change detailed settings, make the settings manually.  
Follow the steps below to customize your print settings.  
1. Click the Basic Settings tab.  
2. Click Advanced, then click More Settings.  
3. Choose Color or Black as the Color setting, then choose desired printing resolution with the  
Print Quality slider bar.  
Note:  
This screen may vary depending on your operating system version.  
When making the other settings, see online help for details on each setting.  
The Web Smoothing check box is not available when PhotoEnhance is selected. Note this  
setting is effective for screens that include full color, 24, or 32 bit images. It is not effective for screens  
that include only illustrations, graphs, and text, and do not include any images.  
The RITech function is not available when you set the printing quality to Maximum.  
4. Click OK to apply the settings and return to the Basic Settings tab.  
Using the Printer Software with Windows 53  
AcuLaser C2800 Series User's Guide  
Saving your settings  
To save your custom settings, click Advanced, then click Save Settings on the Basic Settings tab.  
The Custom Settings dialog box appears.  
Type a name for your custom settings in the Name box, then click Save. Your settings will appear  
in the list below of Automatic on the Basic Settings tab.  
Note:  
You cannot use a predefined setting name for your custom settings.  
The saved custom settings can only be used with the printer driver you saved them to. Even if multiple  
printer names are set for a printer driver, the settings can be available only for the printer name in which  
you saved the settings.  
To delete a custom setting, click Advanced, click Save Settings on the Basic Settings tab, select  
the setting in the Custom Settings dialog box, then click Delete.  
You cannot delete predefined settings.  
When sharing the printer on a network, the Save Settings is grayed out and you cannot create a  
custom setting at the client.  
If you change any setting in the More Settings dialog box when one of your custom settings is  
selected in the Advanced Settings list on the Basic Settings tab, the setting selected in the list  
changes to Custom Settings. The custom setting that was previously selected is not affected by this  
change. To return to your custom setting, simply reselect it from the current settings list.  
Using the Printer Software with Windows 54  
AcuLaser C2800 Series User's Guide  
Duplex printing  
Duplex printing prints on both sides of the paper. When printing for binding, the binding edge can  
be specified as required to produce the desired page order.  
Printing with the Duplex Unit (models with Duplex Unit only)  
Follow the steps below to print with the Duplex Unit.  
1. Click the Basic Settings tab.  
2. Select the Duplex check box, then select Left, Top, or Right as the Binding position.  
Note:  
The Duplex check box appears only when the Duplex Unit is recognized by the printer driver. If you  
selected Update the Printer Option Automatically on the Optional Settings tab, confirm that  
Duplex Print Unit is set to Installed. If you selected Update the Printer Option Manually on the  
Optional Settings tab, click the Settings button and select the Duplex Print Unit check box.  
3. Click Duplex Settings to open the Duplex Settings dialog box.  
Using the Printer Software with Windows 55  
AcuLaser C2800 Series User's Guide  
4. Specify the Binding Margin for the front and back sides of the paper, then select whether the  
front or back side of the paper is to be printed as the Start Page.  
5. When printing for binding as a booklet, select the Binding Method check box and make  
appropriate settings. For details about each setting, see online help.  
6. Click OK to apply the settings and return to the Basic Settings tab.  
Doing duplex printing manually (models without Duplex Unit only)  
1. Click the Basic Settings tab.  
2. Make sure that the Manual Feed check box is off.  
Note:  
The manual feed function is not available when using the manual duplex function.  
The Skip Blank Page function is not available when using the manual duplex function.  
Using the Printer Software with Windows 56  
AcuLaser C2800 Series User's Guide  
3. Select the Duplex (Manual) check box, then select Left, Top, or Right as the binding position.  
4. Click Duplex Settings to open the Duplex Settings dialog box.  
5. Specify the Binding Margin for the front and back sides of the paper, then select whether the  
front or back side of the paper is to be printed as the Start Page.  
Using the Printer Software with Windows 57  
AcuLaser C2800 Series User's Guide  
6. When printing for binding as a booklet, select the Binding Method check box and make  
appropriate settings. For details about each setting, see online help.  
7. Click OK.  
8. Execute the print job.  
Note:  
The alert screen appears on the computer. Click the OK button on the screen.  
9. After printing on one side, reload the paper into the MP tray with the printed surface face-up  
as shown below. Then, press the N Start/Stop button.  
Note:  
Manual duplex printing may not be completed normally when printing a document for which the paper  
size, orientation, or paper source setting is set to change in the document.  
When doing duplex printing manually with collate set on the printer driver, the printing may not be  
completed normally depending on the application you use.  
Straighten the paper before loading it. If curled paper is loaded, it may not feed correctly.  
Using the Printer Software with Windows 58  
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Displaying information about consumables with the printer driver  
The remaining service lives of the imaging cartridges are displayed on the Basic Settings tab  
when EPSON Status Monitor is installed. The Order Online button is also available. You can set  
the interval at which the information about the consumables is updated on the Consumables Info  
Settings dialog box that appears by clicking the Consumables Info Settings button on the  
Optional Settings tab.  
Note:  
The driver and EPSON Status Monitor use different methods to measure the remaining service lives of  
the imaging cartridges. Because of this, the information that is displayed in EPSON Status Monitor and  
the Basic Settings tab might be different. Use EPSON Status Monitor to get more detailed  
information.  
The country/region and URL for a web site must be specified when installing EPSON Status Monitor to  
use the function for ordering consumables online.  
If imaging cartridges that are not genuine are used, the level bars and the alert icons that indicate the  
service life remaining in each imaging cartridge are not displayed.  
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Ordering Consumables  
To order consumables online, click the Order Online button on the Basic Settings tab. See “Order  
Online” on page 88 for details.  
Modifying the print layout  
Your printer can print either two or four pages onto a single page and specifies the printing order,  
automatically resizing each page to fit the specified paper size. You can also choose to print  
documents surrounded by a frame.  
1. Click the Advanced Layout tab.  
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2. Select the Print Layout check box and the number of pages you want to print on one sheet of  
paper. Then click More Settings. The Print Layout Settings dialog box appears.  
3. Select the Page Order in which the pages are printed on each sheet.  
4. Select the Print the Frame check box when you want to print the pages surrounded by a frame.  
Note:  
The Page Order choices depend on the number of pages selected above, and the paper orientation (Portrait  
or Landscape) selected on the Basic Settings tab.  
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5. Click OK to apply the settings and return to the Advanced Layout tab.  
Resizing printouts  
You can have your document enlarged or reduced during printing.  
To automatically resize pages to fit the output paper  
1. Click the Advanced Layout tab.  
2. Select the Zoom Options check box, then select the desired paper size from the Output Paper  
drop-down list. The page will be printed to fit on the paper you have selected.  
3. Select Upper Left (to print reduced page image at upper left corner of the paper) or Center (to  
print reduced page image with centering) for Location setting.  
4. Click OK to apply the settings.  
Resizing pages by a specified percentage  
1. Click the Advanced Layout tab.  
2. Select the Zoom Options check box.  
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3. Select the Zoom To check box, then specify the magnification percentage in the box.  
Note:  
The percentage can be set between 50% and 200% in 1% increments.  
4. Click OK to apply the settings.  
If necessary, select the paper size to be printed from the Output Paper drop-down list.  
Using a watermark  
Follow the steps below to use a watermark on your document. On the Advanced Layout tab or  
Watermark dialog box, you can select from a list of predefined watermarks, or you can make an  
original watermark with text or a bitmap. The Watermark dialog box also allows you to make a  
variety of detailed watermark settings. For example, you can select the size, intensity, and position  
of your watermark.  
1. Click the Advanced Layout tab.  
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2. Select a watermark that you want to use from the Watermark drop-down list. If you want to  
make detailed settings, click Watermark Settings. The Watermark dialog box appears.  
Note:  
If you select User Name or Computer Name from the Water Mark drop-down list, the login account  
name or computer name is printed.  
3. Select the color from the Color drop-down list, then adjust the image intensity of the watermark  
with the Intensity slider bar.  
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4. Select Front (to print the watermark in the foreground of the document) or Back (to print the  
watermark in the background of the document) for the Position setting.  
5. Select the location on the page where you want to print the watermark from the Location  
drop-down list.  
6. Adjust the X (horizontal) or Y (vertical) Offset position.  
7. Adjust the size of the watermark with the Size slider bar.  
8. Click OK to apply the settings and return to the Advanced Layout tab.  
Making a new watermark  
You can make a new watermark as follows:  
1. Click the Advanced Layout tab.  
2. Click New/Delete. The User Defined Watermarks dialog box appears.  
Note:  
The User Defined Watermarks dialog box also appears by clicking New/Delete in the Watermark dialog  
box.  
3. Select Text or BMP and type a name for the new watermark in the Name box.  
Note:  
This screen appears when you select Text.  
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4. If you select Text, type the watermark text in the Text box. If you select BMP, click Browse,  
select the BMP file you want to use, then click OK.  
5. Click Save. Your watermark will appear in the List box.  
6. Click OK to apply the new watermark settings.  
Note:  
You can register up to 10 watermarks.  
The saved watermarks can only be used with the printer driver you saved them to. Even if multiple  
printer names are set for a printer driver, the settings can be available only for the printer name in which  
you saved the settings.  
When sharing the printer on a network, you cannot create an user defined watermark at the client.  
Using headers and footers  
You can print a header or footer on the top or bottom of a page. The items that can be printed as a  
header or footer include user name, computer name, date, date/time, or collate number.  
1. Click the Advanced Layout tab.  
2. Select the Header/Footer check box, then click Header/Footer Settings.  
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3. Select the items to be printed for the header and the footer from the drop-down list.  
Note:  
If you select User Name or Computer Name from the drop-down list, the login account name or  
computer name is printed.  
If you select Collate Number from the drop-down list, the number of copies is printed.  
4. Click OK to apply the settings and return to the Advanced Layout tab.  
Using an overlay  
The Overlay Settings dialog box allows you to prepare standard forms, or templates, that you can  
use as overlays when printing other documents. This feature can be useful for creating corporate  
letterheads or invoices.  
Note:  
The overlay function is available only when High Quality (Printer) is selected for the Printing Mode in the  
Extended Settings dialog box from the Optional Settings tab.  
Creating an overlay  
Follow the steps below to create and save a form overlay file.  
1. Open your application and create the file that you want to use as an overlay.  
2. When the file is ready to be saved as an overlay, choose Print or Print Setup from the File menu  
of your application, then click Printer, Setup, Options, Properties, or a combination of these  
buttons, depending on your application.  
3. Click the Advanced Layout tab.  
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4. Select the Form Overlay check box, then click Overlay Settings. The Overlay Settings dialog  
box appears.  
5. Select Create Overlay Data, then click Settings. The Form Settings dialog box appears.  
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6. Select the Use Form Name check box, then click Add Form Name. The Add Form dialog box  
appears.  
Note:  
If the Assign to Paper Source check box is selected, the form name is displayed in the Paper Source  
drop-down list on the Basic Settings tab.  
7. Type the form name in the Form Name box and its description in the Description box.  
8. Select To Front or To Back to specify whether the overlay will be printed as foreground or  
background of the document.  
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9. Click Register to apply the settings and return to Form settings dialog box.  
10. Click OK in the Form Settings dialog box.  
11. Click OK in the Overlay Settings dialog box.  
12. Print the file saved as overlay data. It is possible to save any kind of file as an overlay. The  
overlay data is created.  
Printing with an overlay  
Follow the steps below to print a document with overlay data.  
1. Open the file to print with overlay data.  
2. From the application, access the printer driver. Open the File menu, choose Print or Print  
Setup, then click Printer, Setup, Options, Properties, or a combination of these buttons,  
depending on your application.  
3. Click the Advanced Layout tab.  
4. Select the Form Overlay check box, and click Overlay Settings to open the Overlay Settings  
dialog box.  
5. Choose the form from the Form drop-down list, then click OK to return the Advanced Layout  
tab.  
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Note:  
If the Assign to Paper Source check box is selected, the form name is displayed in the Paper Source  
drop-down list on the Basic Settings tab. You can also select the form without accessing the dialog box  
above.  
6. Click OK to print the data.  
Different printer settings overlay data  
The overlay data is made with the current printer settings (such as Orientation: Portrait). If you  
want to make the same overlay with different printer settings (such as Landscape), follow the  
instructions below.  
1. Re-access the printer driver as described in step 2 in “Creating an overlay” on page 67.  
2. Make the printer settings and exit the printer driver.  
3. Send the same data that you made by application to the printer like step 12 in “Creating an  
overlay” on page 67.  
This setting is available only for Form Name data.  
Making Extended Settings  
You can make various settings in the Extended Settings dialog box. To open the dialog box, click  
Extended Settings on the Optional Settings tab.  
Note:  
The printer driver’s online help provides details on printer driver settings.  
Making Optional Settings  
You can update the installed option information manually if you have installed options to your  
printer.  
1. Access the printer driver.  
2. Click the Optional Settings tab, then select Update the Printer Option Info Manually.  
3. Click Settings. The Optional Settings dialog box appears.  
4. Make settings for each installed option, then click OK.  
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Printing a status sheet  
To confirm the current status of the printer, print a status sheet from the printer driver. The status  
sheet contains information about the printer and its current settings.  
Follow the steps below to print a status sheet.  
1. Access the printer driver.  
2. Click the Optional Settings tab and then click Status Sheet. The printer starts printing a  
status sheet.  
Using the Reserve Job Function  
The Reserve Job function allows you to store print jobs on the printer’s memory and to print them  
later directly from the printer’s control panel. Follow the instructions in this section to use the  
Reserve Job function.  
Note:  
You need to keep sufficient RAM disk capacity in order to use the Reserve Job function. To enable RAM disk,  
you have to set the RAM Disk setting on the control panel to Normal or Maximum. We recommend installing  
an optional memory to use this function. For instructions about increasing your printer’s memory, see  
“Installing a memory module” on page 196. After installed the memory module, you have to update the  
information about options. See “Making Optional Settings” on page 71.  
The table below gives an overview of the Reserve Job options. Each option is described in detail  
later in this section.  
Reserve Job Option  
Re-Print Job  
Description  
Lets you print the job now and store it for later reprinting.  
Verify Job  
Lets you print one copy now to verify the content before printing multiple  
copies.  
Confidential Job  
Lets you apply a password to the print job and save it for later printing.  
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Jobs stored on the printer’s memory are handled differently depending on the Reserve Job option.  
Refer to the tables below for details.  
Reserve Job Option  
Maximum Number of  
Jobs  
When Maximum is  
Exceeded  
When RAM Disk is Full  
Re-Print Job + Verify  
Job  
64 (combined total)  
Oldest job automatically  
replaced with newest  
Oldest job automatically  
replaced with newest  
Confidential Job  
64  
Delete old jobs manually  
Delete old jobs manually  
Reserve Job Option  
Re-Print Job  
After Printing  
After Turning Off Printer or Using Reset All  
data remains in the  
printer’s memory  
Data is cleared  
Verify Job  
Confidential Job  
data is cleared  
Data is cleared  
Re-Print Job  
The Re-Print Job option allows you to store the job you are currently printing so that you can  
reprint it later directly from the control panel.  
Follow the steps below to use the Re-Print Job option.  
1. Click the Basic Settings tab.  
2. Select the Collate in Printer check box. Specify the number of copies to be printed, and make  
other printer driver settings as appropriate for your document.  
3. Click the Optional Settings tab, then click Reserve Job Settings. The Reserve Job Settings  
dialog box appears.  
Note:  
The Reserve Job Settings button is available only when the RAM Disk is recognized by the printer  
driver. If you selected Update the Printer Option Automatically on the Optional Settings tab,  
confirm that RAM Disk is set to Installed. If you selected Update the Printer Option Manually on  
the Optional Settings tab, click the Settings button and select the RAM Disk check box.  
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4. Select the Reserve Job On check box, then select Re-Print Job.  
5. Enter a user name and job name in the corresponding text boxes.  
Note:  
The OK button becomes available after both the user name and job name have been entered.  
If you want to create a thumbnail of the first page of a job, select the Create a thumbnail check box.  
Thumbnails can be accessed by entering http:// followed by the internal print server’s IP address in  
a Web browser.  
6. Click OK. The printer prints your document, and stores the print job on the printer’s memory.  
To reprint or delete this data using the printer’s control panel, see “Printing and Deleting Reserve  
Job Data” on page 182 for instructions.  
Verify Job  
The Verify Job option allows you to print one copy in order to verify the content before printing  
multiple copies.  
Follow the steps below to use the Verify Job option.  
1. Click the Basic Settings tab.  
2. Select the Collate in Printer check box. Specify the number of copies to be printed, and make  
other printer driver settings as appropriate for your document.  
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3. Click the Optional Settings tab, then click Reserve Job Settings. The Reserve Job Settings  
dialog box appears.  
Note:  
The Reserve Job Settings button is available only when the RAM Disk is recognized by the printer  
driver. If you selected Update the Printer Option Automatically on the Optional Settings tab,  
confirm that RAM Disk is set to Installed. If you selected Update the Printer Option Manually on  
the Optional Settings tab, click the Settings button and select the RAM Disk check box.  
4. Select the Reserve Job On check box, then select Verify Job.  
5. Enter a user name and job name in the corresponding text boxes.  
Note:  
The OK button becomes available after both the user name and job name have been entered.  
If you want to create a thumbnail of the first page of a job, select the Create a thumbnail check box.  
Thumbnails can be accessed by entering http:// followed by the internal print server’s IP address in  
a Web browser.  
6. Click OK. The printer prints one copy of your document, and stores the print data with  
information on the number of remaining copies on the printer’s memory.  
After you have confirmed the printout, you can print the remaining copies or delete this data using  
the printer’s control panel. See “Printing and Deleting Reserve Job Data” on page 182 for  
instructions.  
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Confidential Job  
The Confidential Job option allows you to apply passwords to print jobs stored on the printer’s  
memory.  
Follow the steps below to store print data using the Confidential Job option.  
1. Make printer driver settings as appropriate for your document.  
2. Click the Optional Settings tab, then click Reserve Job Settings. The Reserve Job Settings  
dialog box appears.  
Note:  
The Reserve Job Settings button is available only when the RAM Disk is recognized by the printer  
driver. If you selected Update the Printer Option Automatically on the Optional Settings tab,  
confirm that RAM Disk is set to Installed. If you selected Update the Printer Option Manually on  
the Optional Settings tab, click the Settings button and select the RAM Disk check box.  
3. Select the Reserve Job On check box, then select Confidential Job.  
4. Enter a user name and job name in the corresponding text boxes.  
5. Set the password for the job by entering a four-digit number in the password text box.  
Note:  
The OK button becomes available after both the user name and job name have been entered.  
Passwords must be four digits.  
Only numbers from 1 through 4 can be used for passwords.  
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Keep passwords in a safe place. You must enter the correct password when printing a Confidential  
Job.  
6. Click OK. The printer stores the print job on the printer’s memory.  
To print or delete this data using the printer’s control panel, see “Printing and Deleting Reserve Job  
Data” on page 182.  
Monitoring Your Printer Using EPSON Status Monitor  
EPSON Status Monitor is a utility program that monitors your printer and gives you information  
about its current status.  
Installing EPSON Status Monitor  
1. Make sure that the printer is off and that Windows is running on your computer.  
2. Insert the printer software CD-ROM in the CD-ROM drive.  
Note:  
If the Epson Installation Program screen does not appear automatically, click  
Start, then click  
Computer (for Windows Vista) or click the My Computer icon on the desktop (for Windows XP, 2000  
or Server 2003). Right-click the CD-ROM icon, click OPEN in the menu that appears, then double-click  
EPSetup.exe.  
3. If the language selection window appears, select your language.  
4. If the option selection window appears, click User Installation.  
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5. Click Custom Install.  
Note:  
See the Network Guide for information on installing EPSON Status Monitor on a network.  
6. Click EPSON Status Monitor.  
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7. In the dialog box that appears, make sure that your printer’s icon is selected, and click OK.  
8. When the software license agreement screen appears, read the statement and then click  
Accept.  
9. In the dialog box that appears, select your country or region, and the URL for EPSON’s Web  
site in that country or region appears. Then click OK.  
Note:  
In the dialog box, you can set the URL for the site where you can order consumables online. See  
“Order Online” on page 88 for details.  
Selecting your country or region allows you to change the settings of the URL.  
When you click the Cancel button, the Web site’s URL does not appear, but the EPSON Status  
Monitor installation continues.  
10. When the installation is complete, click OK.  
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Accessing EPSON Status Monitor  
1. Right-click the tray icon on the taskbar.  
2. Select your printer name and then Simple Status. The Simple Status window appears.  
Note:  
You can also access EPSON Status Monitor by clicking the Simple Status button on the Optional  
Settings tab on the printer driver.  
To find detailed information on EPSON Status Monitor, see “Information on EPSON Status  
Monitor” on page 81, “Simple Status” on page 81, “Detailed Status” on page 82, “Consumables  
Information” on page 83, “Job Information” on page 84, “Notice Settings” on page 86, “Order  
Online” on page 88, and “Tray Icon Settings” on page 89.  
Note for Windows Vista users:  
EPSON Status Monitor is not available for monitoring Netware printers.  
Note for Windows XP users:  
EPSON Status Monitor is not available when printing from a Remote Desktop connection.  
Note for Netware users:  
When monitoring NetWare printers, a Novell Client that corresponds to your operating system must be  
used. Operation is confirmed for the versions below:  
For Windows XP or 2000:  
Novell Client 4.91 SP1 for Windows 2000/XP  
To monitor a NetWare printer, connect only one print server to each queue. For directions, see the  
Network Guide for the printer.  
You cannot monitor a NetWare queue printer beyond the IPX router because the setting for IPX hops is  
0.  
This product supports NetWare printers configured by a queue-based printing system such as Bindery  
or NDS. You cannot monitor NDPS (Novell Distributed Print Services) printers.  
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Information on EPSON Status Monitor  
You can obtain information about EPSON Status Monitor such as product versions or interface  
versions.  
This window appears by right-clicking the tray icon on the taskbar and selecting your printer name  
and About.  
Simple Status  
The Simple Status window indicates printer status, errors, and warnings.  
This window appears by right-clicking the tray icon on the taskbar, then selecting your printer  
name, then clicking Simple Status. This window also appears when errors occur according to the  
Pop-up Notice you select in the Notice Settings dialog box.  
If you wish to see more information about the status of your printer, click Details.  
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Detailed Status  
You can monitor detailed printer status by right-clicking the tray icon on the taskbar, then selecting  
your printer name, then clicking Detailed Status.  
a.  
b.  
c.  
Icon/Message:  
Printer image:  
Text box:  
The icon and message show the printer status.  
The image at the upper left shows the printer status graphically.  
The text box next to the printer image displays the current status of the printer.  
When a problem occurs, the most probable solution is displayed.  
d.  
Close button:  
Clicking this button closes the dialog box.  
Note:  
You can see information about jobs or consumables by clicking on the respective tab.  
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Consumables Information  
You can obtain information on paper sources and consumable products by right-clicking the tray  
icon on the taskbar, then selecting your printer name, then clicking Consumables Information.  
a.  
b.  
c.  
Paper:  
Toner:  
Displays the paper size, the paper type and the approximate amount  
of paper remaining in the paper source. Information on the optional  
paper cassettes are displayed only if these options are installed.  
Indicates the remaining service lives of the imaging cartridges. The  
toner icon flashes when the imaging cartridge has some error or has  
neared the end of its service life.  
Order Online button:  
Clicking this button enables you to order consumables online. See  
“Order Online” on page 88 for details.  
d.  
Close button:  
Clicking this button closes the dialog box.  
Note:  
You can see the status of the printer or information about jobs by clicking on the respective tab.  
If imaging cartridges that are not genuine are used, the level bars to indicate the service life remaining in  
each imaging cartridge is not displayed, and the alert icons do not blink.  
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Job Information  
You can check job information by right-clicking the tray icon on the taskbar, then selecting your  
printer name, then clicking Job Information.  
a.  
b.  
Job Name:  
Status:  
Displays the user’s print job names. Other user’s print jobs are displayed as  
--------.  
Waiting:  
Spooling:  
Deleting:  
Printing:  
The print job which is waiting to be printed.  
The print job which is being spooled on your computer.  
The print job which is being deleted.  
The print job which is printed currently.  
Displays only your jobs that have finished printing.  
Displays only your jobs that have been canceled printing.  
Job is on hold.  
Completed:  
Canceled:  
Held:  
c.  
d.  
e.  
User:  
Displays the user name.  
Computer:  
Job Type:  
Displays the name of the computer that sent the print job.  
Displays the job type. The jobs are displayed as Verify, Re-Print, and  
Confidential respectively. About the Reserve Job function, see “Using the  
Reserve Job Function” on page 72.  
f.  
Cancel Job button:  
Close button  
Selecting a print job and clicking this button cancels the selected print job.  
Clicking this button closes the dialog box.  
g.  
h.  
i.  
Print button:  
Display the dialog box to print the held status job.  
Refresh button:  
Clicking this button refreshes the information on this menu.  
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j.  
Display settings button  
Displays the Display Settings dialog box to select items and the order they are  
displayed on the Job Information screen and to select the type of jobs to be  
displayed.  
Note:  
You can see the status of the printer or information about consumables by clicking on the respective tab.  
Note for Windows XP users:  
Shared Windows XP LPR connections and shared Windows XP Standard TCP/IP connections with  
Windows clients do not support the Job Management function.  
The Job Information tab is available when the following connections are used:  
Server and Client Environments:  
When using the shared Windows 2000, Server 2003, or Server 2003 x64 LPR connection with  
Windows Vista, Vista x64, XP, XP x64, or 2000 clients.  
When using the shared Windows Vista, Vista x64, 2000, Server 2003, or Server 2003 x64  
Standard TCP/IP connection with Windows Vista, Vista x64, XP, XP x64, or 2000.  
When using the shared Windows Vista, Vista x64, 2000, Server 2003, or Server 2003 x64  
EpsonNet Print TCP/IP connection with Windows Vista, Vista x64, XP, XP x64, or 2000 clients.  
Client only Environments:  
When using the LPR connection (in Windows Vista, Vista x64, XP, XP x64, 2000, Server 2003, or  
Server 2003 x64).  
When using the Standard TCP/IP connection (in Windows Vista, Vista x64, XP, XP x64, 2000,  
Server 2003, or Server 2003 x64).  
When using the EpsonNet Print TCP/IP connection (in Windows Vista, Vista x64, XP, XP x64,  
2000, Server 2003, or Server 2003 x64).  
Note:  
You cannot use this function in the following situations:  
When using an optional Ethernet interface card that does not support the Job Management function.  
When the NetWare connections do not support the Job Management function.  
When the printing jobs from NetWare and NetBEUI are displayed as “Unknown” on the Job  
Management menu.  
Note that if the user account used to log on to a client is different from the user account used to connect  
to the server, the Job Management function is not available.  
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Notice Settings  
You can make specific monitoring settings by right-clicking the tray icon on the taskbar, then  
selecting your printer name, then clicking Notice Settings. The Notice Settings dialog box  
appears.  
a.  
b.  
Monitor the printer status check  
box:  
When this check box is selected, EPSON Status Monitor monitors the  
printer status during a print job is processed.  
More Settings button:  
Displays the More Settings dialog box to set how to display the tray  
icon.  
c.  
d.  
Pop-up Notice:  
Sets the notification to be displayed.  
Allow monitoring of the shared  
printers check box:  
When this check box is selected, a shared printer can be monitored  
by other computers.  
If you connect the printer via a server with Windows Point & Print  
and the server and the client are both Windows XP or later, it  
communicates with the OS communication function. Therefore you  
can monitor the printer without selecting this check box.  
e
f.  
More Settings button:  
Displays the More Settings dialog box to set how to communicate  
with the shared printer.  
Display the Order Online window  
automatically check box:  
When this check box is selected, the Order Online window appears  
automatically when a consumable becomes low or reaches end  
of service life and keeps appearing once a day until the  
consumable is replaced.  
g.  
Display once a day when a  
consumable is low check box:  
When this radio button is selected, the Order Online window  
appears automatically once a day when you start printing or  
display the status by accessing EPSON Status Monitor.  
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h.  
i.  
Display only when a consumable  
first becomes low check box:  
When this radio box is selected, the Order Online window appears  
automatically only when a consumable first becomes low.  
More Settings button:  
Displays the More Settings dialog box in which you can set the URL  
for placing an order appears.  
j.  
Monitor Settings button:  
Displays the Monitor Settings dialog box to set the monitoring  
interval.  
k.  
l.  
Cancel button:  
Click this button to exit the dialog box without saving the settings.  
Click this button to save the settings and to exit the dialog box.  
OK button:  
Note for Windows Vista users:  
When Allow monitoring of the shared printers check box is selected, the User Account Control  
dialog box will appear. Then click Continue to make the settings.  
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Order Online  
You can order consumables online by right-clicking the tray icon on the taskbar, then selecting  
your printer name, then clicking Order Online. The Order Online dialog box appears.  
Note:  
You can also order consumables online by clicking the Order Online button on the EPSON Status  
Monitor dialog box. The Order Online dialog box appears.  
The Order Online dialog box also appears by clicking the Order Online button on the Basic Settings  
tab in the printer driver.  
a.  
b.  
Text box:  
Displays the consumables and codes.  
Order Now/Find Dealer button:  
Connects to the URL where you can place an order and find the  
dealer nearest you.  
When you click this button, a confirmation window asking if you  
wish to connect to the Web site appears. If you do not want this  
window to appear, select the Do not display the confirmation  
message before connecting check box in the More Settings dialog  
box. The More Settings dialog box appears by clicking the More  
Settings button in the Notice Settings dialog box.  
c.  
d.  
e.  
Consumables button:  
Displays the consumables information.  
Closes the dialog box.  
Close button:  
Do not display this window  
automatically until a consumable  
becomes low or reaches end of  
service life check box:  
When this check box is selected, the Order Online window appears  
automatically only when a consumable first becomes low or  
reaches end of service life.  
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Tray Icon Settings  
You can access EPSON Status Monitor by double-clicking the tray icon on the taskbar. The menu  
that appears by double-clicking the tray icon when no printing job is being processed depends on  
the settings you select. Follow the steps below to set the tray icon settings.  
1. Right-click the tray icon on the taskbar, then select Tray Icon Settings.  
2. Confirm that your printer is selected. Select the menu you wish to display from the Information  
to display drop-down list. Then click OK.  
Note:  
You can also access EPSON Status Monitor by right-clicking the tray icon and selecting your printer’s  
name.  
Setting Up the USB Connection  
The USB interface that comes with your printer complies with Microsoft Plug and Play (PnP) USB  
specifications.  
Note:  
Your computer must support USB 2.0 in order to use USB 2.0 as the interface to connect your computer  
to the printer.  
Since USB 2.0 is fully compatible with USB 1.1, USB 1.1 can be used as an interface.  
1. Access the printer driver.  
2. Click the Ports tab.  
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3. Select the USBXXX USB port in the list on the Ports tab.  
Note:  
This screen may vary depending on your operating system version.  
4. Click OK to save the settings.  
Canceling Printing  
If the printouts are not what you expected and display incorrect or garbled characters or images,  
you may need to cancel printing. When the printer’s icon is displayed on the taskbar, follow the  
instructions below to cancel the printing.  
Double-click your printer’s icon on the taskbar. Select the job in the list, then click Cancel from the  
Document menu.  
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After the last page is output, the Ready (green) light on the printer turns on.  
The current job is canceled.  
Note:  
You can also cancel the current print job that is sent from your computer, by pressing the + Cancel Job  
button on the printer’s control panel. When canceling the print job, be careful not to cancel print jobs sent by  
other users.  
Uninstalling the Printer Software  
When you wish to reinstall or upgrade the printer driver, be sure to uninstall the current printer  
software beforehand.  
Uninstalling the printer driver  
Note:  
The illustrations in this section show Windows XP screens. They may be different from the screens for your  
operating system.  
1. Quit all applications.  
2. For Windows Vista, click  
Start, then click Control Panel.  
For Windows XP, XP x64, Server 2003, or Server 2003 x64, click Start, click Control Panel, then  
click Add or Remove Programs.  
For Windows 2000, click Start, point to Settings, then click Control Panel.  
3. For Windows Vista, double-click the Programs and Features icon.  
For Windows XP, XP x64, Server 2003, or Server 2003 x64, click the Change or Remove  
Programs icon.  
For Windows 2000, double-click the Add/Remove Programs icon.  
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4. For Windows Vista, select EPSON Printer Software, then click Uninstall/Change.  
For Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64, select EPSON Printer  
Software, then click Change/Remove.  
5. Click the Printer Model tab, select your printer’s icon.  
6. Click the Utility tab, and confirm that the check box for the printer software you want to  
uninstall is selected.  
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Note:  
If you wish to uninstall only EPSON Status Monitor, select the EPSON Status Monitor check box.  
7. To uninstall, click OK.  
Note:  
You can uninstall EPSON Network Utility. When the utility is uninstalled, you cannot display the  
printer status from EPSON Status Monitor of other printers.  
8. Follow the on-screen instructions.  
Sharing the Printer on a Network  
Sharing the printer  
This section describes how to share the printer on a standard Windows network.  
The computers on a network can share a printer that is directly connected to one of them. The  
computer that is directly connected to the printer is the print server, and the other computers are  
the clients which need permission to share the printer with the print server. The clients share the  
printer via the print server.  
According to the versions of Windows OS and your access rights on the network, perform the  
appropriate settings of the print server and clients.  
Setting the print server  
See “Using an additional driver” on page 94.  
Setting the clients  
See “With Windows Vista, Vista x64, XP, XP x64, or 2000” on page 98.  
Note:  
From Windows Me or 98 clients, you cannot access the printer shared by the Windows Vista or Vista  
x64 print server.  
From Windows Vista or Vista x64 clients, you cannot access the printer shared by the Windows Me or  
98 print server.  
When sharing the printer, be sure to set EPSON Status Monitor so that the shared printer can be  
monitored on the print server. See “Notice Settings” on page 86.  
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The print server and clients should be set on the same network system, and they should be under the same  
network management beforehand.  
Using an additional driver  
When the print server’s OS is Windows Vista, Vista x64, XP, XP x64, 2000, Server 2003, or Server  
2003 x64, you can install the additional drivers on the server. The additional drivers are for client  
computers that have different OS from the server.  
Follow the steps below to set a Windows Vista, Vista x64, XP, XP x64, 2000, Server 2003, or Server  
2003 x64 as a print server, then install the additional drivers.  
Note:  
You must access Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64 as the Administrators of the  
local machine.  
1. For a Windows Vista or Vista x64 print server, click  
Start, click Control Panel, then  
double-click Printers.  
For a Windows XP, XP x64, Server 2003, or Server 2003 x64 print server, click Start, point to  
Printers and Faxes.  
For a Windows 2000 print server, click Start, point to Settings, then click Printers.  
2. Right-click your printer’s icon, then click Sharing in the menu that appears.  
For Windows Vista, click Change sharing options, then click Continue.  
For Windows XP, XP x64, Server 2003, or Server 2003 x64, if the following menu appears, click  
either Network Setup Wizard or If you understand the security risks but want to share  
printers without running the wizard, click here.  
In either case, follow the on-screen instructions.  
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3. For a Windows Vista, Vista x64, XP, XP x64, Server 2003, or Server 2003 x64 print server, select  
Share this printer, then type the name in the Share name box.  
Note:  
Do not use spaces or hyphens for the Share name, or an error may occur.  
For a Windows 2000 print server, select Shared as, then type the name in the Share Name box.  
4. Select the additional drivers.  
Note:  
If the computers of the server and clients use the same OS, you do not have to install the additional  
drivers. Just click OK after step3.  
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On the Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64 print server  
Click Additional Drivers.  
Select Windows being used for clients, then click OK.  
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Server Name  
Client OS  
Driver  
Windows 2000  
Windows XP or 2000 clients  
Windows XP or 2000 clients  
Windows XP x64 clients  
Windows XP or 2000 clients  
Intel Windows 2000  
Intel Windows 2000 or XP  
x64 Windows XP  
*
Windows XP  
Windows XP x64, Server  
2003, or Server 2003 x64  
x86 Windows 2000, Windows XP  
and Windows Server 2003  
*
Windows XP x64 clients  
x64 Windows XP and Windows  
Server 2003  
Windows Vista, Vista x64  
Windows Vista, XP, 2000, Server 2003  
clients  
x86 Type 3 - User Mode  
Windows Vista x64, XP x64 or Server 2003  
x64 clients  
x64 Type 3 - User Mode  
*
The additional driver for Windows XP x64 and Server 2003 x64 can be used on Windows XP Service Pack 2, Windows  
2003 Service Pack 1, or later.  
Note:  
You do not have to install the additional drivers noted below, because these drivers are preinstalled.  
Intel Windows 2000 (for Windows 2000)  
Intel Windows 2000 or XP (for Windows XP)  
x86 Windows 2000, Windows XP and Windows Server 2003 (for Windows Server 2003)  
x64 Windows XP and Windows Server 2003 (for Windows XP x64 or Windows Sever 2003 x64  
edition)  
x86 Type 3 - User Mode (for Windows Vista, XP, 2000, Server 2003 clients)  
x64 Type 3 - User Mode (for Windows Vista x64, XP x64 or Server 2003 x64 clients)  
Do not select additional drivers other than the drivers listed in the above table. The other additional  
drivers are not available.  
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Setting up clients  
This section describes how to install the printer driver by accessing the shared printer on a  
network.  
Note:  
To share the printer on a Windows network, you need to set the print server. For details, see “Using an  
additional driver” on page 94.  
This section describes how to access the shared printer on a standard network system using the server  
(Microsoft workgroup). If you cannot access the shared printer due to the network system, ask the  
administrator of the network for assistance.  
This section describes how to install the printer driver by accessing the shared printer from the Printers  
folder. You can also access the shared printer from Network, Network Neighborhood, or My Network on  
the Windows desktop.  
You cannot use the additional driver on the server system OS.  
When you want to use EPSON Status Monitor at a client, you have to install EPSON Status Monitor  
from the CD-ROM with administrator privileges in each client.  
For Windows Vista, if you want to monitor a shared printer with several users on a client computer,  
select the Allow monitoring of the shared printers check box in EPSON Status Monitor.  
With Windows Vista, Vista x64, XP, XP x64, or 2000  
Follow the steps below to set Windows Vista, Vista x64, XP, XP x64, or 2000 clients.  
You can install the printer driver for the shared printer, if you have Power Users or more powerful  
access rights even if you are not the Administrator.  
For Windows Vista or Vista x64, even if you are not an administrator or power user, you can install  
the printer driver by clicking Continue when the prompt to continue the installation appears.  
Note:  
The illustrations in this section show Windows XP screens. They may be different from the screens for your  
operating system.  
1. For Windows 2000 clients, click Start, point to Settings, and click Printers.  
For Windows XP or XP x64 clients, click Start, point to Printers and Faxes.  
For Windows Vista or Vista x64 clients, click  
Start, click Control Panel, then double-click  
Printers.  
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2. For Windows 2000, double-click the Add Printer icon, then click Next.  
For Windows XP or XP x64 click Add a printer in the Printer Tasks menu.  
For Windows Vista or Vista x64, click Add a printer in the menu bar.  
3. For Windows 2000, select Network printer, then click Next.  
For Windows XP or XP x64, select A network printer, or a printer attached to another  
computer, then click Next.  
For Windows Vista or Vista x64, click Add a network, wireless or Bluetooth printer. If the  
shared printer is found automatically, proceed to step 5. If not, click stop and click The printer  
that I want isn’t listed, then go to step 4.  
4. For Windows 2000, type the name of the shared printer, then click Next.  
Note:  
You can also type “\\(the name of the computer that is locally connected to the shared  
printer)\(the shared printer’s name)” in network path or queue name.  
You do not necessarily need to type the name of the shared printer.  
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For Windows XP or XP x64, select Browse for a printer.  
For Windows Vista or Vista x64, click Select a shared printer by name in the dialog box that  
appears, then click Next.  
5. For Windows XP, XP x64, 2000, Server 2003, Server 2003 x64, click the icon of the computer or  
server that is connected to the shared printer, and the name of the shared printer, then click  
Next.  
Note for Windows Vista users:  
When the dialog box to enter user name and password appears, enter the information about the print  
server, then click the name of the shared printer. When the Add Printer dialog box appears, click Next.  
Note:  
The name of the shared printer may be changed by the computer or server that is connected to the  
shared printer. To make sure of the name of the shared printer, ask the administrator of the network.  
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If the printer driver is installed in the client beforehand, you need to select either the new printer  
driver or the current printer driver. When the prompt to select the printer driver appears, select the  
printer driver according to the message.  
If the additional driver for the corresponding Windows is installed in the print server, go to the next  
step.  
6. Select whether to use the printer as the default printer or not, then click Next.  
7. Make sure of the settings, then click Finish.  
Installing the printer driver from the CD-ROM  
This section describes how to install the printer driver in the clients when setting the network  
system without installing the additional drivers in the print server.  
The on-screen displays on the following pages may differ depending on the version of Windows  
OS.  
Note:  
When installing in Windows XP, XP x64, or 2000 clients, you must access Windows XP, XP x64, or  
2000 as the Administrator.  
For Windows Vista or Vista x64, even if you are not an administrator or power user, you can install the  
printer driver by clicking Continue when the prompt to continue the installation appears.  
If the additional drivers are installed or the computers of the server and clients use the same OS, you do  
not have to install the printer drivers from the CD-ROM.  
1. Access the shared printer and a prompt may appear. Click OK, then follow the on-screen  
instructions to install the printer driver from the CD-ROM.  
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2. Insert the CD-ROM, type the appropriate drive and folder names in which the printer driver for  
clients is located, then click OK.  
When installing drivers, “Digital Signature is not found.” may appear. Click Yes (for Windows  
2000) or Continue Anyway (for Windows Vista, Vista x64, XP, XP x64, Server 2003, or Server  
2003 x64) and continue installing.  
The folder name differs depending on the OS being used.  
Client’s OS  
Folder Name  
Windows Vista, XP, or 2000  
Windows Vista x64 or XP x64  
\<Language>\WINVISTA_XP_2K  
\<Language>\VISTA_XP64  
3. Select the name of the printer, click OK, then follow the on-screen instructions.  
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Chapter 5  
Using the Printer Software with Macintosh  
About the Printer Software  
The printer driver lets you choose from a wide variety of settings to get the best results from your  
printer. EPSON Status Monitor lets you check the status of your printer. See “Monitoring Your  
Printer using EPSON Status Monitor” on page 126 for more information.  
Note:  
Instructions in this section that are common to all operating systems are for Mac OS X 10.3 as an  
example. They may slightly differ from what actually appears on your screen depending on your  
operating system; however, the functions are the same.  
You have to re-install the printer driver after major operating system updates such as OSX 10.3 to 10.4,  
but you do not have to re-install it for minor updates such as 10.3.1 to 10.3.2.  
Accessing the printer driver  
To control your printer and change its settings, use the printer driver. The printer driver allows you  
to easily make all the print settings, including paper source, paper size, and orientation.  
Mac OS X  
To access the printer driver, register your printer in Printer Setup Utility (for Mac OS X 10.3 and  
10.4) or Print Center (for Mac OS X 10.2), click Print on the File menu of any application, then select  
your printer.  
From an application  
To open the Paper Setting dialog box, select Page Setup from the File menu on any application.  
To open the Basic Settings tab, select Print from the File menu on any application.  
Note:  
The printer driver’s online help provides details on printer driver settings.  
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Making Changes to Printer Settings  
Making the print quality settings  
You can change the print quality of printouts through settings in the printer driver. With the  
printer driver, you can make the print settings by choosing from a list of predefined settings, or  
customizing the settings.  
Choosing the print quality by using the Automatic setting  
You can change the print quality of printouts to favor speed or detail. There are three levels of print  
output, Fast, Fine, and Maximum. Fine and Maximum provide high quality, precise printing, but  
requires more memory and slows the printing speed.  
When Automatic is selected on the Basic Settings tab, the printer driver takes care of all detailed  
settings according to the color setting you select. Color and resolution are the only settings you  
need to make.  
Note:  
Maximum cannot be selected from the Automatic settings. Select Advanced settings to select  
Maximum.  
For Mac OS X users  
1. Open the Print dialog box.  
2. Select Printer Settings from the drop-down list, and select the Basic Settings tab.  
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3. Click Automatic, then choose the resolution from the drop-down list.  
Using the predefined settings  
The predefined settings are provided to help you optimize print settings for a particular kind of  
printout, such as presentation documents or images taken by a video or digital camera.  
Follow the steps below to use the predefined settings.  
For Mac OS X users  
1. Open the Print dialog box.  
2. Select Printer Settings from the drop-down list, and select the Basic Settings tab.  
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3. Select Advanced. You will find the predefined settings in the list on the right of Automatic.  
4. Select the most appropriate setting from the list according to the type of document or image  
you want to print.  
When you choose a predefined setting, other settings such as Printing Mode, Print Quality,  
Screen, and Color Management are set automatically. Changes are shown in the Summary  
drop-down list in the Print dialog box.  
Note:  
The printer driver’s online help provides details on printer driver settings.  
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Customizing print settings  
Your printer provides for customized print settings if you need more control over the printout,  
want to make the most detailed settings available, or just want to experiment.  
Follow the steps below to customize your print settings.  
For Mac OS X users  
1. Open the Print dialog box.  
2. Select Printer Settings from the drop-down list, and select Basic Settings tab.  
3. Click Advanced, then click More Settings. The following dialog box appears.  
4. Choose Color or Black as the Color setting.  
5. Choose the desired print quality from the drop-down list.  
Note:  
When making the other settings, click the  
button for details on each setting.  
6. Click OK to apply the settings and return to the Basic Settings dialog box.  
Note:  
For details on each setting, see the online help.  
Saving your settings  
For Mac OS X users  
Use the following procedures to save your custom settings.  
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Save your custom settings by Save or Save As in the Presets on the Print dialog box. Type a name  
for your custom settings in the name box. Your settings will be saved with this name in the Presets  
drop-down list.  
Note:  
The Custom Setting option is a standard feature of Mac OS X.  
Resizing printouts  
You can enlarge or reduce the size of your documents during printing according to the specified  
paper size.  
For Mac OS X users  
Note:  
This function is not available with Mac OS X 10.2 and 10.3.  
1. Open the Print dialog box.  
2. Select Paper Handling from the drop-down list.  
3. Select Scale to fit paper size and select the desired paper size from the drop-down list.  
Note:  
If you select Scale down only, your documents are not enlarged even if you select the large paper  
size.  
The Paper Handling settings are a standard feature of Mac OS X 10.4.  
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Modifying the print layout  
You can print a maximum of 16 pages onto a single page and to specify the printing order,  
automatically resizing each page to fit the specified paper size by using Layout printing. You can  
also choose to print documents surrounded by a frame.  
For Mac OS X users  
1. Open the Print dialog box.  
2. Select Layout from the drop-down list.  
3. Select the number of pages you want to print on one sheet of paper from the drop-down list.  
4. Click Print to start printing.  
Note:  
The Layout settings are a standard feature of Mac OS X.  
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Using a watermark  
Follow the steps below to use a watermark on your document. In the Stamp Function dialog box,  
you can select from a list of predefined watermarks, or you can select a image file (PDF, PNG, or  
JPG) or text file as your own custom watermark. For example, you can select the size, intensity, and  
position of your watermark.  
For Mac OS X users  
1. Open the Print dialog box.  
2. Select Printer Settings from the drop-down list, and select the Basic Settings tab.  
3. Click Stamp Function.  
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4. Select the Watermark check box, then click Watermark Settings.  
5. Select a watermark from the Watermark drop-down list.  
6. Select the location on the page where you want to print the watermark by dragging the  
watermark image on the preview window. To resize the watermark, drag its handle.  
7. Adjust the image density of the watermark with the Intensity slide bar.  
8. You can rotate custom text watermarks by inputting the degrees in the Angle box. Or select the  
Rotate by mouse check box, then rotate the text watermark with the pointer on the preview  
window.  
9. Click OK to apply the settings.  
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Making a new watermark  
You can make a new text or image for a watermark with the following procedures.  
To make a text watermark  
For Mac OS X users  
1. Open the Print dialog box.  
2. Select Printer Settings from the drop-down list, and select the Basic Settings tab.  
3. Click Stamp Function.  
4. Select the Watermark check box, then click Watermark Settings.  
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5. Click New/Delete.  
6. Click Add Text on the User Stamp Setting dialog box.  
7. Click the Text box to open the Text Input dialog box. Type the watermark text, then click OK to  
close the dialog box. Select the Font and Style, then click OK on the Edit Text dialog box.  
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8. Type the file name in the Watermark box, then click Save.  
Note:  
To edit the saved text watermark, select it from the List box, then click Edit Text. After editing, be  
sure to click OK to close the dialog box.  
To remove the saved text watermark, select it from the List box, then click Mark Delete. After  
removing it, be sure to click Save to close the dialog box.  
9. Select a custom watermark, that has been saved, from the Watermark drop-down list on the  
Watermark Setting dialog box, and then click OK.  
To make an image for a watermark  
Before making a custom watermark, you should prepare a image file (PDF, PNG, or JPG).  
For Mac OS X users  
1. Open the Print dialog box.  
2. Select Printer Settings from the drop-down list, and select the Basic Settings tab.  
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3. Click Stamp Function.  
4. Select the Watermark check box, then click Watermark Settings.  
5. Click New/Delete.  
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6. Click Add Image on the User Stamp Setting dialog box.  
7. Select a image file (PDF, PNG, or JPG), then click Open.  
8. Type the file name in the Watermark box, then click Save.  
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Note:  
To remove the saved text watermark, select it from the List box, then click Mark Delete. After removing  
it, be sure to click Save to close the dialog box.  
9. Select the saved custom watermark from the Watermark drop-down list on the Watermark  
Setting dialog box, then click OK.  
Using headers and footers  
You can print a header or footer on the top or bottom of a page. The items that can be printed as a  
header or footer include user name, computer name, date, date/time, or collate number.  
For Mac OS X users  
1. Open the Print dialog box.  
2. Select Printer Settings from the drop-down list, and select Basic Settings tab.  
3. Click Stamp Function.  
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4. Select the Header/Footer check box, then click Header/Footer Settings.  
5. Select the items to be printed for the header and the footer from the drop-down list.  
Note:  
If you select Collate Number from the drop-down list, the number of copies is printed.  
6. Click OK to apply the settings.  
Duplex printing  
Duplex printing prints on both sides of the paper. You can also do duplex printing manually  
without using the Duplex Unit. When printing for binding, the binding edge can be specified as  
required to produce the desired page order.  
Printing with the Duplex Unit (models with Duplex Unit only)  
Follow the steps below to print with the Duplex Unit.  
For Mac OS X users  
1. Open the Print dialog box.  
2. Select Printer Settings from the drop-down list, and select Basic Settings tab.  
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3. Click Duplex check box, select a Binding position from Left, Top, or Right.  
4. Click the Duplex Settings button.  
5. Specify the Binding Margin for the front and back sides of the paper.  
6. Select whether the front or back side of the paper is to be printed as the Start Page.  
7. When printing for binding as a booklet, select the Binding Method check box and make  
appropriate settings. For details about each setting, see online help.  
8. Click Print to start printing.  
Doing duplex printing manually (models without Duplex Unit only)  
For Mac OS X users  
1. Open the Print dialog box.  
2. Select Printer Settings from the drop-down list, and select the Basic settings tab.  
3. Select the Duplex (Manual) check box, then click Duplex Settings.  
4. Select a Binding position from Left, Top, or Right.  
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5. Specify the Binding Margin for the front and back sides of the paper.  
6. Select whether the front or back side of the paper is to be printed as the Start Page.  
7. When printing for binding as a booklet, select the Binding Method check box and make  
appropriate settings. For details about each setting, see online help.  
8. Click Print to start printing.  
9. After printing on one side, reload the paper into the MP tray with the printed surface face-up  
as shown below. Then press the N Start/Stop button.  
Note:  
Straighten the paper before loading it. If curled paper is loaded, it may not feed correctly.  
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Making Extended Settings  
You can make various settings in the Extended Settings dialog box, for example Skip Blank Page.  
For Mac OS X users, open the Print dialog box and select Printer Settings from the drop-down list,  
then select the Extended Settings tab.  
Note:  
The printer driver’s online help provides details on printer driver settings.  
Using the Reserve Job Function  
The Reserve Job function allows you to store print jobs on the printer’s memory and to print them  
later directly from the printer’s control panel. Follow the instructions in this section to use the  
Reserve Job function.  
Note:  
You need to keep sufficient RAM disk capacity in order to use the Reserve Job function. To enable RAM disk,  
you have to set the RAM Disk setting on the control panel to Normal or Maximum. We recommend installing  
an optional memory to use this function. For instructions about increasing your printer’s memory, see  
“Installing a memory module” on page 196.  
The table below gives an overview of the Reserve Job options. Each option is described in detail  
later in this section.  
Reserve Job Option  
Re-Print Job  
Description  
Lets you print the job now and store it for later reprinting.  
Lets you print one copy now to verify the content before printing multiple copies.  
Lets you apply a password to the print job and save it for later printing.  
Verify Job  
Confidential Job  
Jobs stored on the printer’s memory are handled differently depending on the Reserve Job option.  
Refer to the tables below for details.  
Reserve Job Option  
Maximum Number of  
Jobs  
When Maximum is  
Exceeded  
When RAM Disk is Full  
Re-Print Job + Verify  
Job  
64 (combined total)  
Oldest job automatically  
replaced with newest  
Oldest job automatically  
replaced with newest  
Confidential Job  
64  
Delete old jobs manually  
Delete old jobs manually  
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Reserve Job Option  
Re-Print Job  
After Printing  
After Turning Off Printer or Using Reset All  
Data is cleared  
Data remains on the  
printer’s memory  
Verify Job  
Confidential Job  
Data is cleared  
Re-Print Job  
The Re-Print Job option allows you to store the job you are currently printing so that you can  
reprint it later directly from the control panel.  
Follow the steps below to use the Re-Print Job option.  
For Mac OS X users  
1. Open the Print dialog box and select Printer Settings from the drop-down list, then click the  
Basic Settings tab.  
2. Click the Reserve Job button.  
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3. Select the Reserve Job On check box, then select Re-Print Job.  
4. Enter a user name and job name in the corresponding text box.  
Note:  
If you want to create a thumbnail of the first page of a job, select the Create a thumbnail check box.  
Thumbnails can be accessed by entering http:// followed by the internal print server’s IP address in a  
Web browser.  
5. Click OK. The printer prints your document, then stores the print job data on the printer’s  
memory.  
To reprint or delete this data using the printer’s control panel, see “Using the Quick Print Job  
Menu” on page 182.  
Verify Job  
The Verify Job option allows you to print one copy in order to verify the content before printing  
multiple copies.  
Follow the steps below to use the Verify Job option.  
For Mac OS X users  
1. Open the Print dialog box and select Printer Settings from the drop-down list, then click the  
Basic Settings tab.  
2. Click the Reserve Job button. The Reserve Job dialog box appears.  
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3. Select the Reserve Job On check box, then select Verify Job.  
4. Enter a user name and job name in the corresponding text box.  
Note:  
If you want to create a thumbnail of the first page of a job, select the Create a thumbnail check box.  
Thumbnails can be accessed by entering http:// followed by the internal print server’s IP address in a  
Web browser.  
5. Click OK. The printer prints your document and stores the print job data on the printer’s  
memory.  
After you have confirmed the printout, you can print the remaining copies or delete this data using  
the printer’s control panel. See “Using the Quick Print Job Menu” on page 182 for instructions.  
Confidential Job  
The Confidential Job option allows you to apply passwords to print jobs stored on the printer’s  
memory.  
Follow the steps below to store print data using the Confidential Job option.  
For Mac OS X users  
1. Open the Print dialog box and select Printer Settings from the drop-down list, then click the  
Basic Settings tab.  
2. Click the Reserve Job button. The Reserve Job dialog box appears.  
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3. Select the Reserve Job On check box, then select Confidential Job.  
4. Enter a user name and job name in the corresponding text box.  
Note:  
The Create a thumbnail check box is not available for the Confidential Job function.  
5. Set the password for the job by entering a four-digit number in the password dialog box.  
Note:  
Password must be four digits.  
Only numbers from 1 through 4 can be used for password.  
Keep password in a safe place. You must enter the correct password when printing a Confidential  
Job.  
6. Click OK. The printer prints your document, then stores the print job data on the printer’s  
memory.  
To print or delete this data using the printer’s control panel, see “Using the Confidential Job Menu”  
on page 183.  
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Monitoring Your Printer using EPSON Status Monitor  
Accessing EPSON Status Monitor  
For Mac OS X users  
Note:  
After installing the EPSON Status Monitor and before doing the procedure below, you need to open the Print  
dialog box so the EPSON Status Monitor can display the current status of the printer.  
1. Open the Applications folder on your hard disk drive, then open the Utilities folder.  
2. Double-click the Printer Setup Utility (for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS  
X 10.2) icon.  
3. Click the Utility (for Mac OS X 10.3 and 10.4) or Configure (for Mac OS X 10.2) icon in the  
Printer List dialog box.  
Note:  
You can also access EPSON Status Monitor by clicking the EPSON Status Monitor icon in the Dock.  
To find detailed information on EPSON Status Monitor, see “Simple Status” on page 127, “Detailed  
Status” on page 127, “Consumables Information” on page 128, “Job Information” on page 129, and  
“Notice Settings” on page 130.  
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Simple Status  
The Simple Status window appears when an error or warning occurs. It indicates what type of  
error has occurred and offers you a possible solution. The window closes automatically once the  
problem is cleared.  
This window will appear according to the Pop-up Notice you select in the Notice Settings dialog  
box.  
If you wish to see more information about the status of your printer, click Details.  
Note:  
The Simple Status window does not appear automatically while the Status tab in the Detailed Status dialog  
box is displayed.  
Detailed Status  
You can monitor detailed printer status on the Status tab in the Detailed Status dialog box.  
a.  
b.  
Icon/Message:  
Printer image:  
The icon and message show the printer status.  
The image at the upper left shows the printer status graphically.  
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c.  
d.  
Text box:  
The text box next to the printer image displays the current status of the printer.  
When a problem occurs, the most probable solution is displayed.  
Close button:  
Clicking this button closes the dialog box.  
Note:  
You can see information about jobs or consumables by clicking on the respective tab.  
Consumables Information  
You can obtain information on paper sources and consumable products on the Consumables tab  
in the Detailed Status dialog box.  
a.  
b.  
Paper:  
Displays the paper size, the paper type and the approximate amount  
of paper remaining in the paper source. Information on the optional  
paper cassettes are displayed only if these options are installed.  
Toner:  
Indicates the remaining service lives of the imaging cartridges. The  
toner icon flashes when the imaging cartridge has some error or has  
neared the end of its service life.  
c.  
Close button:  
Clicking this button closes the dialog box.  
Note:  
You can see the status of the printer or information about jobs by clicking on the respective tab.  
The remaining service lives of the imaging cartridges are displayed only if the genuine EPSON imaging  
cartridges are used.  
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Job Information  
You can check job information on the Job Information tab of the Detailed Status dialog box.  
a.  
b.  
Job Name:  
Status:  
Displays the user’s print job names. Other user’s print jobs are displayed  
as --------.  
Waiting:  
The print job which is waiting to be  
printed.  
Spooling:  
Deleting:  
Printing:  
The print job which is being  
spooled.  
The print job which is being  
deleted.  
The print job which is printed  
currently.  
Completed:  
Canceled:  
Displays only your jobs that have  
finished printing.  
Displays only your jobs that have  
been canceled printing.  
Held:  
Job is on hold.  
c.  
d.  
e.  
User:  
Displays the user name.  
Computer:  
Job Type:  
Displays the name of the computer that sent the print job.  
Displays the job type. When the Reserve job function is used, the jobs are  
displayed as Stored, Verify, Re-Print, and Confidential respectively.  
About the Reserve Job function, see “Using the Reserve Job Function”  
on page 121.  
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f.  
Cancel Job button:  
Selecting a print job and clicking this button, cancels the selected print  
job. You can only cancel the jobs you send.  
g.  
h.  
Close button:  
Clicking this button closes the dialog box.  
Print button:  
Selecting a job that is being held and clicking this button, displays the  
dialog box for printing the held job. You can only print jobs that you sent  
that are being held.  
i.  
j.  
Refresh button:  
Clicking this button refreshes the information on this menu.  
Display settings button:  
Displays the Display settings dialog box to select items to be displayed.  
Note:  
You can see the status of the printer or information about consumables by clicking on the respective tab.  
Notice Settings  
To make specific monitoring settings, access EPSON Status Monitor and select Notice Settings  
from the file menu. The Notice Settings dialog box appears.  
a.  
b.  
Printer drop-down list:  
Select your printer from the drop-down list.  
Monitor the printing status check box:  
When this check box is selected, EPSON Status Monitor monitors  
the printer status during a print job is processed.  
c
Pop-up Notice:  
Sets the notification to be displayed.  
d.  
Monitor Settings button:  
Displays the Monitor Settings dialog box to set the monitoring  
interval.  
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e.  
f.  
OK button:  
Click this button to save the settings and to exit the dialog box.  
Cancel button:  
Click this button to exit the dialog box without saving the  
settings.  
g.  
Save button:  
Saves new changes and closes the dialog box.  
Setting Up the USB Connection  
Note:  
If you are connecting the USB cable to your Macintosh through a USB hub, be sure to connect using the first  
hub in the chain. The USB interface may be unstable depending on the hub used. If you experience problems  
with this type of setup, connect the USB cable directly to your computer’s USB connector.  
For Mac OS X users  
1. Open the Applications folder on your hard drive, then open the Utilities folder and  
double-click the Printer Setup Utility (for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS  
X 10.2) icon.  
2. Click Add Printer in the Printer List dialog box.  
3. Select EPSON USB or USB from the pop-up menu. Select your printer icon in the Product list,  
then click Add.  
4. Close Printer Setup Utility (for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS X 10.2).  
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Canceling Printing  
If the printouts are not what you expected and display incorrect or garbled characters or images,  
you may need to cancel printing. When a print job continues on the computer, follow the  
instruction below to cancel printing.  
For Mac OS X users  
Open Printer Setup Utility (for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS X 10.2) and  
double-click your printer from the print queue. Then, select Delete Job from the jobs menu.  
Uninstalling the Printer Software  
For Mac OS X users  
1. Quit all applications on the computer.  
2. Insert the EPSON printer software CD-ROM in your Macintosh.  
3. Double-click the Printer Driver folder.  
4. Double-click your printer’s icon.  
Note:  
If the Authorization dialog box appears, enter the Password or phrase, then click OK.  
5. When the software license agreement screen appears, read the statement, then click Accept.  
6. Select Uninstall from the menu at the upper left, then click Uninstall.  
Follow the on-screen instructions.  
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Sharing the Printer on a Network  
Sharing the printer  
This section describes how to share the printer on an AppleTalk network.  
The computers on the network can share the printer that is directly connected to one of them. The  
computer that is directly connected to the printer is the print server, and the other computers are  
the clients which need permission to share the printer with the print server. The clients share the  
printer via the print server.  
For Mac OS X users  
Use the Printer Sharing setting, which is a standard feature of Mac OS X 10.2 or later.  
See your operating system’s documentation for details.  
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Chapter 6  
Using the PostScript Printer Driver  
About the PostScript 3 Mode  
Hardware requirements  
Your printer must meet the following hardware requirements to be able to use the PostScript 3  
printer driver.  
Memory requirements for using the PostScript 3 printer driver are shown below. Install optional  
memory modules into your printer if the amount of memory currently installed does not meet your  
printing needs.  
Recommended memory  
640 MB  
(for duplex printing of image data in full color at Maximum)  
System requirements  
Your computer must meet the following system requirements to be able to use the Adobe  
PostScript 3 printer driver.  
For Windows  
To use the Adobe PostScript 3 printer driver, your computer must be running Microsoft Windows  
Vista, Vista x64, XP, XP x64, or 2000.  
For Macintosh  
Any Macintosh computer to which the printer is connected must be running Mac OS X ver. 10.2.8  
or later. See the following table for details.  
Note:  
To use the PostScript 3 printer driver with a USB interface, your computer must be Macintosh OSX 10.3.9  
or later.  
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Mac OS X  
Minimum  
Recommended  
Computer  
Hard Disk  
Memory  
Power Mac G3, G4, G5, iMac, eMac, PowerBook G3, G4, or iBook  
128 MB  
Note:  
To use binary data, Epson recommends that you use AppleTalk for the printer’s network connection. If you  
use a protocol other than AppleTalk for the network connection, you need to set Binary to On in the  
PS3 Menu on the control panel. If you use the printer with a local connection, you cannot use binary data.  
Using the PostScript Printer Driver with Windows  
To print in the PostScript mode, you will have to install the printer driver. See the appropriate  
sections below for installation instructions according to the interface that you are using to print.  
Installing the PostScript printer driver for the USB interface  
Follow the steps below to install the PostScript printer driver for the USB interface.  
Caution:  
c
Never use EPSON Status Monitor and PostScript 3 driver at the same time when the printer is  
connected via a parallel port. It may damage the system.  
Note:  
Installing the printer software for Windows Vista, Vista x64, XP, XP x64, or 2000 may require  
administrator privileges. If you have problems, ask your administrator for more information.  
Turn off all virus protection programs before installing the printer software.  
1. Make sure that the printer is turned off. Insert the printer software CD-ROM into your  
CD-ROM drive.  
2. Connect your computer to the printer with a USB cable, then turn on the printer.  
Note for Windows Vista:  
Without the Windows driver or the Adobe PS driver, the display shows "Found New Hardware". In this  
case, click Ask me again later.  
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3. For Windows 2000, click Start, point to Settings, and click Printers. Then double-click the Add  
Printer icon.  
For Windows Vista, Vista x64, XP, or XP x64, click Start, point to Printer and Faxes, and click  
Add a printer in the Printer Tasks menu.  
4. The Add Printer Wizard appears. Then click Next.  
5. Select Local printer, then click Next.  
Note:  
Do not select the Automatically detect and install my Plug and Play printer check box.  
6. Select USB as the port the printer is connected to, then click Next.  
7. Click Have Disk and specify the following path for the CD-ROM. If your CD-ROM drive is D:,  
the path will be D:\ADOBEPS\ENGLISH\PS_SETUP  
Then click OK.  
Note:  
Change the drive letter as needed for your system.  
8. Select the printer, then click Next.  
9. Follow the on-screen instructions for the rest of the installation.  
10. When installation is done, click Finish.  
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Installing the PostScript printer driver for the network interface  
See the appropriate sections below according to your operating system, and follow the instructions  
to install the PostScript printer driver for the network interface.  
Note:  
Set the network settings before installing the printer driver. Refer to the Network Guide that comes with  
your printer for details.  
Turn off all virus protection programs before installing the printer software.  
For Windows Vista, Vista x64, XP, XP x64, or 2000 users  
1. Make sure that the printer is turned on. Insert the printer software CD-ROM into your  
CD-ROM drive.  
2. For Windows Vista, Vista x64, XP, or XP x64, click Start, point to Printer and Faxes, and click  
Add a printer in the Printer Tasks menu.  
For Windows 2000, click Start, point to Settings, and click Printers. Then double-click the Add  
Printer icon.  
3. The Add Printer Wizard appears. Then click Next.  
4. Select Local printer, then click Next.  
Note:  
Do not select the Automatically detect and install my Plug and Play printer check box.  
5. Select the Create a new port check box and select Standard TCP/IP Port from the  
drop-down list. Click Next.  
6. Click Next to continue.  
7. Specify the IP address and port name, then click Next.  
8. Click Finish.  
9. Click Have Disk in the Add Printer Wizard and specify the following path for the CD-ROM. If  
your CD-ROM drive is D:, the path will be D:\ADOBEPS\ENGLISH\WIN2K_XP\PS_SETUP.  
Then click OK.  
Note:  
Change the drive letter as needed for your system.  
10. Select the printer and click Next.  
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11. Follow the on-screen instructions for the rest of the installation.  
12. When installation is done, click Finish.  
Accessing the PostScript printer driver  
You can access the PostScript printer driver directly from any application programs, from your  
Windows operating system.  
The printer settings made from many Windows applications override the setting made when the  
printer driver is accessed from the operating system, so you should access the printer driver from  
your application to make sure that you get the result you want.  
From the application  
To access the printer driver, click the Print or Page Setup from the File menu. You also need to  
click Setup, Options, Properties, or a combination of these buttons.  
For Windows Vista or Vista x64 users  
To access the printer driver, click  
Start, click Control Panel, then double-click Printers.  
For Windows XP or XP x64 users  
To access the printer driver, click Start, click Printers and Faxes, then click Printers. Right-click  
your printer icon, then click Printing Preferences.  
For Windows 2000 users  
To access the printer driver, click Start, point to Settings, then click Printers. Right-click your  
printer icon, then click Printing Preferences.  
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Making changes to PostScript printer settings  
You can change the PostScript printer settings in the PostScript printer driver. Online help is  
available to help you with the printer driver settings.  
Using online help  
If you want help on a particular item, click the “?” icon on the top-right corner of the dialog box’s  
title bar, then click the name of the setting that you want more information on. An explanation of  
the setting and its options will be displayed.  
Using AppleTalk under Windows 2000  
Use the following settings if your machine is running Windows 2000, and the printer is connected  
through an network interface using the AppleTalk protocol:  
Use SelecType to set the Emulation Mode-Network item to PS3. Using the default Auto setting  
will cause an extra, unneeded page to be printed.  
On the Device Settings sheet of the printer’s Properties dialog box, make sure that SEND  
CTRL-D Before Each Job and SEND CTRL-D After Each Job are set to No.  
TBCP (Tagged binary communications protocol) cannot be used as the Output Protocol  
setting.  
On the Job Settings sheet of the printer’s Properties dialog box, make sure to clear the Job  
Management On check box.  
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Using the PostScript Printer Driver with Macintosh  
Installing the PostScript printer driver  
Follow the steps below to install the PostScript printer driver.  
Note:  
Make sure that no applications are running on your Macintosh before installing the printer driver.  
For Mac OS X users  
Note:  
Make sure that Printer Setup Utility (for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS X 10.2)  
is not open.  
1. Insert the printer software CD-ROM into your CD-ROM drive.  
2. Double-click the CD-ROM icon.  
3. Double-click Mac OS X, then double-click PS Installer.  
Note:  
For Mac OS X 10.2, if the Authenticate window appears, enter the user name and password for an  
administrator.  
4. The Install EPSON PostScript Software screen appears, click Continue, then follow the  
on-screen instructions.  
5. Easy Install is displayed on the screen. Click Install.  
Note:  
For Mac OS X 10.3 and 10.4, if the Authenticate window appears, enter the user name and password for  
an administrator.  
6. When installation is done, click Close.  
Selecting the printer  
After installing the PostScript 3 printer driver, you need to select the printer.  
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Selecting a printer in a network environment  
If the printer is connected through the Ethernet interface or an optional network card.  
For Mac OS X users  
Follow the steps below to select the printer.  
Note:  
You cannot use FireWire for printer connection in the PostScript 3 mode. Although EPSON FireWire  
appears in the interface pop-up list, it cannot be used with the PostScript 3 printer driver.  
You need to make the settings for your installed options manually when the printer is connected using  
USB, IP printing, or Bonjour (Rendezvous). When the printer is connected using AppleTalk, the printer  
software automatically makes the settings.  
Make sure to specify ASCII as the data format in the application.  
1. Open the Applications folder, open the Utilities folder, then double-click Printer Setup Utility  
(for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS X 10.2).  
The Printer List window appears.  
2. Click Add in the Printer List window.  
3. Select the protocol or the interface that you are using from the pop-up list.  
Note for Appletalk users:  
Make sure to select AppleTalk. Do not select EPSON AppleTalk, because it cannot be used with the  
PostScript 3 printer driver.  
Note for IP Printing users:  
Make sure to select IP Printing. Do not select EPSON TCP/IP, because it cannot be used with the  
PostScript 3 printer driver.  
After selecting IP Printing, enter the IP address for the printer, then make sure to select the Use  
default queue on server check box.  
Note for USB users:  
Make sure to select USB. Do not select EPSON USB, because it cannot be used with the PostScript 3  
printer driver.  
4. Follow the instructions as appropriate below to select your printer.  
AppleTalk  
Select your printer from the Name List, then select Auto Select from the Printer Model List.  
IP Printing  
Select Epson from the Name List, then select your printer from the Printer Model List.  
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USB  
Select your printer from the Name List, then select your printer from the Printer Model List.  
Note for Mac OS X 10.3 and 10.4 users:  
If ESC/Page driver is not installed, your printer model is automatically selected in the Printer Model List  
when you select your printer from the Name List while the printer is on.  
Bonjour (Rendezvous)  
Select your printer, the printer name is followed by (PostScript), from the Name List. Your  
printer model is automatically selected in the Printer Model List.  
Note for USB (for Mac OS X 10.2) or Bonjour (Rendezvous) users:  
If your printer model is not automatically selected in the Printer Model list, you need to reinstall the  
PostScript printer driver. See “Installing the PostScript printer driver” on page 140.  
5. Click Add.  
Note for IP Printing users, USB or Bonjour (Rendezvous) users:  
Select your printer from the Printer list, then select Show Info from the Printers menu. The Printer Info  
dialog box appears. Select Installable Options from the pop-up list, then make the necessary settings.  
6. Confirm that your printer’s name is added to the Printer List. Then quit Printer Setup Utility  
(for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS X 10.2).  
Accessing the PostScript printer driver  
To control your printer and change its settings, use the printer driver. The printer driver allows you  
to easily make all the print settings, including paper source, paper size, and orientation.  
For Mac OS X users  
To access the PostScript printer driver, register your printer in Printer Setup Utility (for Mac OS X  
10.3 and 10.4) or Print Center (for Mac OS X 10.2), click Print on the file menu of any application,  
then select your printer.  
Making changes to PostScript printer settings  
You can change the PostScript printer settings in the PostScript printer driver. Balloon help is  
available to help you with the printer driver settings.  
Using Balloon Help  
Follow the steps below to use Balloon Help.  
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1. Click the Help menu, then select Show Balloons.  
2. Place your cursor over the item that you need help with. Information on that item is displayed  
inside a floating balloon.  
Changing the printer setup settings  
You can change or update the printer setup settings according to the options installed in your  
printer.  
Note for Mac OS X users:  
When Super is selected as the resolution, the following functions in the printer driver cannot be used.  
Color Model:  
Screen:  
RGB  
Auto (Gradation), Auto (Definition), Increase Definition, Increase  
Gradation  
RGB Color Mode: Vivid, Photo  
RITech:  
On  
For Mac OS X users  
Follow the steps below to change the settings.  
1. Access the printer driver. The Printer List window appears.  
2. Select the printer from the list.  
3. Select Show Info from the Printers menu. The Printer Info dialog box appears.  
4. Make necessary changes to the settings, then close the dialog box.  
5. Quit Printer Setup Utility (for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS X 10.2).  
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Chapter 7  
Using the PCL6/PCL5 Printer Driver  
About the PCL Mode  
Hardware requirements  
Your printer must meet the following hardware requirements to be able to use the PCL6/PCL5  
printer driver.  
Memory requirements for using the PCL6/PCL5 printer driver are shown below. Install optional  
memory modules into your printer if the amount of memory currently installed does not meet your  
printing needs.  
Minimum memory  
Recommended memory  
128 MB* (for a simple print job at 600 dpi)  
256 MB* or more  
* Printing may not be possible with this amount of memory, depending on the specifics of the job being printed.  
System requirements  
Your computer must meet the following system requirements to be able to use the PCL6/PCL5  
printer driver.  
To use the PCL6/PCL5 printer driver, your computer must be running Microsoft Windows Vista,  
Vista x64, XP, XP x64, Server 2003, Server 2003 x64, or have installed the 2000 Service Pack 3 or  
later.  
For Windows Vista  
Minimum  
Recommended  
Computer  
IBM PC series or IBM compatible with PentiumIII  
800MHz or higher CPU  
IBM PC series or IBM compatible with PentiumIII  
1GHz or higher CPU  
Hard Disk  
Memory  
Display  
10-25 MB free (for driver installation)  
512MB  
512 MB  
Super VGA supporting  
DirectX 9 with 32MB graphics memory or more  
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For Windows Vista x64  
Minimum  
Recommended  
Computer  
IBM PC series or IBM compatible with Intel  
IBM PC series or IBM compatible with Intel  
EM64T or AMD/64 CPU  
EM64T or AMD/64 CPU  
10-25 MB free (for driver installation)  
512MB  
Hard Disk  
Memory  
Display  
512 MB  
Super VGA supporting  
DirectX 9 with 32MB graphics memory or more  
For Windows XP or 2000  
Minimum  
Recommended  
Computer  
IBM PC series or IBM compatible with Pentium  
or higher CPU  
IBM PC series or IBM compatible with Pentium II  
or higher CPU  
Hard Disk  
Memory  
Display  
10-25 MB free (for driver installation)  
128 MB (256 MB for Server 2003)  
Super VGA supporting 640 × 480  
256 MB  
Super VGA supporting 800 × 600 or more  
For Windows XP x64 or 2003 Server x64  
Minimum  
Recommended  
Computer  
Hard Disk  
Memory  
Display  
IBM PC series or IBM compatible with Intel EM64T or AMD/64 CPU  
10-25 MB free (for driver installation)  
256 MB  
512 MB  
Super VGA supporting 640 × 480  
Super VGA supporting 800 × 600 or more  
Using the PCL6/PCL5 Printer Driver  
To print in the PCL mode, you will have to install the printer driver. Consult the customer support  
in your region regarding how to get the printer driver.  
Note:  
The PCL6/PCL5 printer driver and EPSON Status Monitor cannot be used at the same time.  
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Chapter 8  
Using the Control Panel  
Using the Control Panel Menus  
You can use the printer’s control panel to access a variety of menus that allow you to check the  
status of consumable products, print status sheets, and make printer settings. This section  
describes how to use the control panel menus, and when it is appropriate to make printer settings  
using the control panel.  
When to make control panel settings  
In general, printer settings can be made from the printer driver, and do not need to be made using  
the control panel. In fact, printer driver settings override settings made using the control panel, so  
use the control panel menus only to make settings you cannot make in your software or printer  
driver, including the following:  
Changing the emulation modes and selecting the IES (Intelligent Emulation Switching) mode  
Specifying a channel and configuring the interface  
Choosing the size of the memory buffer used to receive data  
How to access the control panel menus  
For a complete description of the items and settings available in the control panel menus, see  
“Control Panel Menus” on page 147.  
1. Press the Enter button to access the control panel menus.  
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2. Use the u Up and d Down buttons to scroll through the menus.  
3. Press the Enter button to view the items in a menu. Depending on the menu, the LCD panel  
displays an item and the current setting separated ( YYYY=ZZZZ), or only an item ( YYYY).  
4. Use the u Up and d Down buttons to scroll through the items, or press the l Back button to  
return to the previous level.  
5. Press the Enter button to carry out the operation indicated by an item, such as printing a  
status sheet or resetting the printer, or to view the settings available for an item, such as paper  
sizes or emulation modes.  
Use the u Up and d Down buttons to scroll through available settings, then press the Enter  
button to select a setting and return to the previous level. Press the l Back button to return to  
the previous level without changing the setting.  
Note:  
You need to turn the printer off and then on to activate some settings. For details, see “Control Panel  
Menus” on page 147.  
6. Press the N Start/Stop button to exit the control panel menus.  
Control Panel Menus  
Press the u Up and d Down buttons to scroll through the menus. The menus and menu items  
appear in the order shown below.  
Note:  
Some menus and items appear only when a corresponding optional device is installed or an appropriate  
setting has been done.  
Information Menu  
From this menu you can check the remaining service lives of consumable products such as the  
imaging cartridges. You can also print status and sample sheets showing the printer’s current  
settings, available fonts, and a brief summary of available features.  
Press the d Down or u Up button to select an item. Press the Enter button to print a sheet or font  
sample.  
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Item  
Settings (default in bold)  
Status Sheet  
Toner Check Sheet  
-
-
*1  
Reserve Job List  
-
*2  
Network Status Sheet  
-
*3  
USB Ext I/F Status Sht  
PS3 Status Sheet  
PS3 Font List  
-
-
-
PCL Font Sample  
ESCP2 Font Sample  
FX Font Sample  
I239X Font Sample  
-
-
-
-
Cyan(C)/Magenta(M)/Yellow(Y)/Black(K) Toner  
E******F  
E******F  
E******F  
0 to 99999999  
0 to 99999999  
0 to 99999999  
Transfer  
Fuser  
Total Pages  
Color Pages  
B/W Pages  
*1  
*2  
*3  
Available only when the jobs are stored by using the Quick Print Job feature.  
Available only when the NetworkI/F setting in Network Menu is set to On.  
Available only when the printer is connected to a USB device with D4 support and has been turned on when the  
USB I/F setting is set to On.  
Status Sheet  
Prints a sheet showing the current printer settings and installed options. This sheet can be useful to  
confirm whether options have been installed correctly.  
Toner Check Sheet  
Prints a sheet showing the printing patterns using the currently installed imaging cartridges.  
Reserve Job List  
Prints a list of reserved print jobs stored on the printer’s memory.  
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Network Status Sheet  
Prints a sheet showing the working status of the network.  
USB Ext I/F Status Sht  
Prints a sheet showing the working status of the USB interface.  
PS3 Status Sheet  
Prints a sheet showing information about the PS3 mode such as the PS3 version.  
PS3 Font List, PCL Font Sample, ESCP2 Font Sample, FX Font Sample, I239X Font Sample  
Prints a sample of the fonts available for your selected printer emulation.  
Cyan(C) Toner/Magenta(M) Toner/Yellow(Y) Toner/Black(K) Toner/Transfer/Fuser  
Displays the remaining service lives of consumables as shown below:  
E******F  
E***** F  
(100 to 83%)  
(83 to 66%)  
(66 to 50%)  
(50 to 33%)  
(33 to 16%)  
(16 to 0%)  
(0%)  
E****  
E***  
E**  
E*  
F
F
F
F
F
E
If a non-genuine imaging cartridge is used, “?” is displayed instead of the remaining indicator.  
Total Pages  
Displays the total number of pages printed by the printer.  
Color Pages  
Displays the total number of pages printed in color by the printer.  
B/W Pages  
Displays the total number of pages printed in black-white by the printer.  
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Tray Menu  
This menu allows you to specify the size and type of paper loaded in the MP tray. Accessing this  
menu also lets you check the size of the paper currently loaded in the lower paper cassettes.  
The paper type settings in this menu can also be made from your printer driver. Settings you make  
in your printer driver override these settings, so use your printer driver whenever you can.  
Item  
Settings (default in bold)  
*1  
*1  
MP Tray Size  
A4 , A5, B5, LT , HLT, LGL, GLT, GLG, EXE, DL, C5, IB5  
*2  
Cassette 1 Size/Cassette 2 Size  
MP Type  
A4, A5, B5, LT, LGL, GLG, EXE  
Plain, SemiThk, Preprinted, Letterhead, Recycled, Color, Trnsprncy, Labels  
Plain, SemiThk, Preprinted, Letterhead, Recycled, Color  
Cassette 1 Type/Cassette 2  
*2  
Type  
*1  
*2  
Default setting varies according to the country of purchase.  
Available only when the optional paper cassette unit is installed.  
MP Tray Size  
Select your paper size from this menu.  
Cassette 1 Size/Cassette 2 Size  
Displays the paper size loaded in the standard and optional paper cassettes.  
MP Type  
Lets you set the paper type loaded in the MP tray.  
Cassette 1 Type/Cassette 2 Type  
Lets you select the paper type loaded in the standard and optional lower cassettes.  
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Emulation Menu  
Use this menu to select the printer emulation mode. You can specify different emulations for each  
interface; in other words, for each computer you connect the printer to. Since each emulation mode  
has its own specific options, make settings in the ESCP2, FX, or I239X menu, as necessary. The  
settings you can choose from are the same for every interface.  
Item  
Settings (default in bold)  
USB  
Auto, ESCP2, FX, I239X, PS3, PCL  
Auto, ESCP2, FX, I239X, PS3, PCL  
Network  
Printing Menu  
This menu allows you to make standard print settings, such as Page Size and Orientation, when  
printing from an application or operating system that does not support your printer driver. Be sure  
to use the printer driver to make these settings whenever you can, since settings made on your  
computer always override these settings.  
Item  
Settings (default in bold)  
*1  
*1  
*2  
Page Size  
A4 , A5, B5, LT , HLT, LGL, GLT, GLG, EXE, DL, C5, IB5, CTM  
*3  
Wide A4  
Off, On  
Orientation  
Resolution  
RITech  
Port, Land  
300, 600, 1200  
On, Off  
Toner Save  
Image Optimum  
Top Offset  
LeftOffset  
T Offset B  
Off, On  
*4  
Auto, Off, On  
-99.0 ... 0.0 ... 99.0 mm in 0.5 increments  
-99.0 ... 0.0 ... 99.0 mm in 0.5 increments  
-99.0 ... 0.0 ... 99.0 mm in 0.5 increments  
-99.0 ... 0.0 ... 99.0 mm in 0.5 increments  
L Offset B  
*1  
*2  
Default setting varies according to the country of purchase.  
Custom-size paper is 76.2 × 98.4 mm at the minimum and 220 × 355.6 mm at the maximum, but EPSON  
recommends printing on paper that is not wider than 215.9 mm.  
*3  
*4  
Not available in PS3 mode.  
Not available in PS3 and PCL mode.  
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Page Size  
Specifies the paper size.  
Wide A4  
Selecting On decreases the left and right margins from 4 mm to 3.4 mm.  
Orientation  
Specifies whether the page is printed in portrait or landscape orientation.  
Resolution  
Specifies the printing resolution.  
RITech  
Turning RITech on produces smoother and crisper lines, text, and graphics.  
Toner Save  
When this setting is selected, the printer saves toner by substituting a gray shade for the black  
inside of characters. The characters are outlined in full black on the right and lower edges.  
Image Optimum  
When this mode is on, the quality of graphics is reduced. It reduces the amount of graphics data  
when the data reaches the memory limit, allowing complex documents to be printed.  
Top Offset  
Makes fine adjustments to the vertical printing position of the page.  
Caution:  
c
Make sure that the printed image does not extend beyond the edge of the paper. Otherwise, you may  
damage the printer.  
Left Offset  
Makes fine adjustments to the horizontal printing position of the page. This is useful for fine  
adjustments.  
Caution:  
c
Make sure that the printed image does not extend beyond the edge of the paper. Otherwise, you may  
damage the printer.  
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T Offset B  
Adjusts the vertical printing position on the back of the paper when printing on both sides. Use this  
if the printout on the back is not where you expected.  
L Offset B  
Adjusts the horizontal printing position on the back of the paper when printing on both sides. Use  
this if the printout on the back is not where you expected.  
Setup Menu  
This menu allows you to make various basic configuration settings related to paper sources,  
feeding modes, and error handling. You can also use this menu to select the LCD panel display  
language.  
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Item  
Settings (default in bold)  
English, Français, Deutsch, Italiano, ESPAÑOL, SVENSKA, Dansk, Nederlands,  
Language  
SUOMI, Português, Norsk,  
,
,
,
,
Time to Sleep  
Time Out  
5, 15, 30, 60, 120 Min  
0, 5 to 60 to 300 in increments of 1  
*1  
Paper Source  
MP Mode  
Auto, MP, Cassette 1, Cassette 2  
Normal, Last  
Manual Feed  
Copies  
Off, 1st Page, EachPage  
1 to 999  
*2 *3  
Duplex  
Off, On  
*2 *3  
Binding  
Long Edge, Short Edge  
Front, Back  
*2 *3  
Start Page  
Paper Type  
Page Side  
Normal, SemiThk, Thick, ExtraThk, Transparency, Coated  
Front, Back  
Off, On  
*4  
Skip Blank Page  
*4  
Auto Eject Page  
Size Ignore  
Off, On  
Off, On  
Auto Cont  
Off, On  
*4  
Page Protect  
Auto, On  
*5  
Convert to B/W  
LCD Contrast  
On, Off  
0 to 7 to 15  
Off, Normal, Maximum  
*6  
RAM Disk  
*1  
*2  
*3  
*4  
*5  
*6  
Available only when the optional paper cassette unit is installed.  
Available only for the models with Duplex Unit.  
Available only when you use A4, A5, B5, LT, LGL, EXE, or GLG size paper.  
Available only for ESC/Page, ESC/P2, FX, or I239X mode.  
After this setting is changed, the printer will automatically reboot and the new setting takes effect.  
After this item is changed, the setting value takes effect after a warm boot or after the power is turned on again.  
Language  
Specifies the language displayed on the LCD panel and that printed on the status sheet.  
Time to Sleep  
Specifies the length of time until the printer enters the sleep mode if there are no button operations.  
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Time Out  
Specifies the length of the time, in seconds, before a time out when interfaces are being switched  
automatically. The time before a time out occurs is the length of time from the point when no data  
is being received from an interface until the point of switching the interface. If the printer has a  
print job when switching the interface, the printer prints the print job.  
Paper Source  
Specifies whether paper feeds into the printer from the MP tray, the standard paper cassette unit,  
or the optional paper cassette unit.  
If you select Auto, paper feeds from the paper source containing paper that matches your Paper  
Size setting.  
If an envelope size (DL, C5, IB5) is selected as the Page Size setting, paper always feeds from the  
MP tray. If you select Thick, ExtraThk, or Trnsprncy as the Paper Type setting, paper always feeds  
from the MP tray.  
MP Mode  
This setting determines whether the MP tray has the highest or lowest priority when Auto is  
selected as the Paper Source setting in the printer driver. When Normal is selected as the MP Mode,  
the MP tray has the highest priority as the paper source. If you select Last, the MP tray has the  
lowest priority.  
Manual Feed  
Allows you to select the manual feed mode for the MP tray.  
Copies  
Designates the number of copies to be printed, from 1 through 999.  
Duplex  
Turns duplex printing on or off. This allows you to print on both sides of a page.  
Binding  
Specifies the binding direction of the printout.  
Start Page  
Specifies whether printing starts from the front or back of the page.  
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Paper Type  
Specifies the type of paper to be used for printing. The printer adjusts the printing speed according  
to this setting. The printing speed is reduced when Coated, Extra Thk, or Transparency is  
selected.  
Page Side  
Select Front when printing on the front of plain paper (Plain), semi-thick paper (Semi-Thick), or  
thick paper (Thick).  
Select Back when printing on the back of plain paper (Plain (Back)), semi-thick paper (Semi-Thick  
(Back)), or thick paper (Thick (Back)).  
Skip Blank Page  
Enables you to skip blank pages when printing. This setting is available when you print in the  
ESC/Page, ESCP2, FX, or I239X mode.  
Auto Eject Page  
Specifies whether or not to eject paper when the limit specified in the Time Out setting is reached.  
The default is Off, which means paper is not ejected when the time-out limit is reached.  
Size Ignore  
If you want to ignore a paper size error, select On. When you turn this item on, the printer keeps  
printing even if the image size exceeds the printable area for the specified paper size. This may  
cause smudges because of the toner that is not transferred onto the paper properly. When this item  
is turned off, the printer stops printing if a paper size error occurs.  
Auto Cont  
When you turn this setting on, the printer automatically continues printing after a certain period of  
time when one of the following errors occurs: Paper Set, Print Overrun, or Mem Overflow. When  
this option is off, you must press the N Start/Stop button to resume printing.  
Page Protect  
Allocates additional printer memory for printing data, as opposed to receiving it. You may need to  
turn this setting on if you are printing a very complex page. If a Print Overrun error message  
appears on the LCD panel during printing, turn this setting on and reprint your data. This reduces  
the amount of memory reserved for processing data so your computer may take longer to send the  
print job, but it will allow you to print complex jobs. Page Protect usually works best when Auto is  
selected. You will need to increase your printer’s memory if memory errors continue to occur.  
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Note:  
Changing the Page Protect setting reconfigures the printer’s memory, which causes any downloaded fonts to  
be deleted.  
Convert to B/W  
If this item is set to On and any color imaging cartridges are at the end of their service lives when  
the printer receives a job, you can print the color data in the black and white mode by pressing the  
N Start/Stop button.  
LCD Contrast  
Adjusts the contrast of the LCD panel. Use the u Up and d Down buttons to set the contrast  
between 0 (lowest contrast) and 15 (highest contrast.)  
RAM Disk  
Specifies the RAM disk size that is available for the reserve job function. If you select Maximum, all  
of the additional RAM disk capacity can be used for storage. If you select Normal, 50 percent of the  
additional RAM disk capacity can be used for storage. If you select Maximum or Normal but the  
optional RAM disk is not installed, 16 MB of the RAM disk capacity is used for storage. If you select  
Off, RAM disk cannot be used to reserve jobs.  
Color Regist Menu  
This menu allows you to make color registration settings.  
Item  
Settings (default in bold)  
AdjustColorRegist  
-
AdjustColorRegist  
Automatically adjusts the registration position of each color relative to black.  
Reset Menu  
This menu allows you to cancel printing and reset the printer settings.  
Clear Warning  
Clears warning messages that show errors except for these that occur from consumable products  
or mandatory-replacement parts.  
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Clear All Warnings  
Clears all warning messages that appear on the LCD panel.  
Reset  
Stops printing and clears the current job received from the active interface. You may want to reset  
the printer when there is a problem with the print job itself and the printer cannot print  
successfully.  
Reset All  
Stops printing, clears the printer memory, and restores the printer settings to their default values.  
The print jobs received from all interfaces are erased.  
Note:  
Performing Reset All clears print jobs received from all interfaces. Be careful not to interrupt someone else’s  
job.  
SelecType Init  
Restores the control panel menu settings to their default values.  
Quick Print Job Menu  
This menu allows you to print or delete print jobs that were stored in the printer’s memory using  
the Quick Print Job feature (Re-Print Job and Verify Job) of the printer driver’s Reserve Job  
function. For instructions on using this menu, see “Using the Quick Print Job Menu” on page 182.  
Confidential Job Menu  
This menu allows you to print or delete print jobs stored in the printer’s memory using the  
Confidential Job feature of the printer driver’s Reserve Job function. You need to enter the correct  
password to access this data. For instructions on using this menu, see “Using the Confidential Job  
Menu” on page 183.  
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USB Menu  
These settings control communication between the printer and the computer when using the USB  
interface.  
Item  
Settings (default in bold)  
*1  
USB I/F  
On, Off  
*1*2  
USB Speed  
HS, FS  
*2*3  
Get IP Address  
Panel, Auto, PING  
0.0.0.0 to 255.255.255.255  
0.0.0.0 to 255.255.255.255  
0.0.0.0 to 255.255.255.255  
On, Off  
*3*4*5  
IP  
*3  
SM  
*3  
GW  
*3  
NetWare  
*3  
AppleTalk  
On, Off  
*3  
MS Network  
On, Off  
*3  
Bonjour  
On, Off  
*2*3  
USB Ext I/F Init  
-
*1*2  
Buffer Size  
Normal, Maximum, Minimum  
*1  
After this item is changed, the setting value takes effect after a warm boot or after the power is turned on again.  
While it is reflected in the Status Sheet and EJL read-back, the actual change takes effect after a warm boot or  
after the power is turned on again.  
*2  
*3  
Available only when USB I/F is set to On.  
Available only when a USB external device with D4 support is connected. The contents of the settings depend on  
the USB external device settings.  
*4  
*5  
If the Get IPAddress setting is set to Auto, this setting cannot be changed.  
When the Get IPAddress setting is changed from Panel or PING to Auto, the panel setting values are saved. Then  
Auto is changed back to Panel or PING, the saved setting values are displayed. The value is set to 192.168.192.168 if  
the settings are not made from the panel.  
USB I/F  
Allows you to activate or deactivate the USB interface.  
USB Speed  
Allows you to select the operation mode of USB interface. Selecting HS is recommended. Select FS  
if HS does not work on your computer system.  
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Buffer Size  
Determines the amount of memory to be used for receiving data and printing data. If Maximum is  
selected, more memory is allocated for receiving data. If set to Minimum is selected, more memory  
is allocated for printing data.  
Note:  
To activate Buffer Size settings, you must turn off the printer for more than five seconds then turn it  
back on. Or, you can perform a Reset All operation, as explained in “Reset Menu” on page 157.  
Resetting the printer erases all print jobs. Make sure the Ready light is not flashing when you reset the  
printer.  
Network Menu  
See the Network Guide for each setting.  
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PCL Menu  
These settings are available in the PCL mode.  
Item  
Settings (default in bold)  
*1  
FontSource  
Font Number  
Resident, Download , ROM A  
0… 65535 (depending on your settings)  
*2  
Pitch  
0.44 … 10.00 … 99.99 cpi in 0.01 cpi increment  
4.00 … 12.00 … 999.75 pt in 0.25 pt increment  
*2  
Height  
SymSet  
IBM-US, Roman-8, Roman-9, ECM94-1, 8859-2 ISO, 8859-9 ISO, 8859-10ISO, 8859-15ISO,  
PcBlt775, IBM-DN, PcMultiling, PcE.Europe, PcTk437, PcEur858, Pc1004, WiAnsi, WiE.Europe,  
WiTurkish, WiBALT, DeskTop, PsText, VeInternati, VeUS, MsPublishin, Math-8, PsMath,  
VeMath, PiFont, Legal, UK, ANSI ASCII, Swedis2, Italian, Spanish, German, Norweg1,  
French2, Windows, McText, Hebrew7, 8859-8 ISO, Hebrew8, Arabic8, OCR A, OCR B,  
Pc866Cyr, Pc866Ukr, WinCyr, ISOCyr, Pc8Grk, Pc851Grk, WinGrk, ISOGrk, Greek8,  
Pc862Heb, Pc864Ara, HPWARA  
*3  
Form  
5 … 60/64 … 128 lines  
CR Function  
LF Function  
Tray Assign  
CR, CR+LF  
LF, CR+LF  
4K, 5S, 4  
*1  
*2  
*3  
Available only when downloaded fonts are available.  
Depending on the font that has been selected.  
Depending on whether Letter (60) or A4 (64) paper has been selected.  
FontSource  
Sets the default font source.  
Font Number  
Sets the default font number for the default font source. The available number depends on the  
settings you made.  
Pitch  
Specifies the default font pitch if the font is scalable and of fixed-pitch. You can select from 0.44 to  
99.99 cpi (characters per inch), in 0.01-cpi increments. This item may not appear depending on the  
Font Source or Font Number settings.  
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Height  
Specifies the default font height if the font is scalable and proportional. You can select from 4.00 to  
999.75 points, in 0.25-point increments. This item may not appear depending on the Font Source  
or Font Number settings.  
SymSet  
Selects the default symbol set. If the font you selected in Font Source and Font Number is not  
available in the new SymSet setting, the Font Source and the Font Number settings are  
automatically replaced with the default value, IBM-US.  
Form  
Selects the number of lines for the selected paper size and orientation. This also causes a line  
spacing (VMI) change, and the new VMI value is stored in the printer. This means that later  
changes in the Page Size or Orientation settings cause changes in the Form value, based on the  
stored VMI.  
CR Function, LF Function  
These functions are included for users of particular operating systems, such as UNIX.  
Tray Assign  
Changes the assignment for the paper source select command. When 4 is selected, the commands  
are set as compatible with the HP LaserJet 4. When 4K is selected, the commands are set as  
compatible with the HP LaserJet 4000, 5000, and 8000. When 5S is selected, the commands are set  
as compatible with the HP LaserJet 5S.  
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PS3 Menu  
This menu allows you to make settings which affect the printer when it is in the PS3 mode.  
Item  
Settings (default in bold)  
Off, On  
Error Sheet  
Coloration  
Image Protect  
Color, Mono  
Off, On  
*
Binary  
Off, On  
Text Detection  
PDF Page Size  
Off, On  
Auto, A4, A5, B5, LT, HLT, LGL, GLT, GLG, EXE, DL, C5, IB5  
*
Available only when connected via Network interface.  
Error Sheet  
When you select On, the printer prints out an error sheet when an error occurs in the PS3 mode or  
when the PDF file you tried to print is not a supported version.  
Coloration  
Allows you to select the color printing or black-and-white printing mode.  
Image Protect  
The printer employs lossy compression when Off is selected. The printer does not employ lossy  
compression when On is selected. Lossy compression refers to a data compression technique in  
which some amount of data is lost.  
Binary  
Specifies the data format. Select On for the Binary data and select Off for the ASCII data.  
When you select On, PDF formatted files which are transferred via network interface can be printed  
directly.  
Note:  
Binary can only be used with network connection.  
You do not have to select On when using AppleTalk.  
To use the Binary data, make sure your application supports Binary data and that SEND CTRL-D  
Before Each Job and SEND CTRL-D After Each Job are set to No.  
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When this setting is set to On, you cannot use TBCP (Tagged binary communication protocol) in the  
printer driver settings.  
Text Detection  
When you select On, the text file is converted to a PostScript file when printing. This setting is  
available only when you select PS3 in the Emulation Menu.  
PDF Page Size  
Specifies the paper size when you send the PDF file directory from a computer or some other  
device. If Auto is selected, the paper size is determined based on the size of the first page that is  
printed.  
ESCP2 Menu  
This menu allows you to make settings which affect the printer when it is in the ESC/P 2 emulation  
mode.  
Item  
Settings (default in bold)  
Font  
Courier, Prestige, Roman, Sans serif, Roman T, Orator S, Sans H, Script, OCR A, OCR B  
Pitch  
10, 12, 15 cpi, Prop.  
Condensed  
T. Margin  
Text  
Off, On  
0.40 ... 0.50 ... 1.50 inches in 0.05-inch increments  
1... 62/66*... 81 lines  
CGTable  
PcUSA, Italic, PcMultilin, PcPortugue, PcCanFrenc, PcNordic, PcTurkish2, PcIcelandic,  
PcE.Europe, BpBRASCII, BpAbicomp, Roman-8, PcEur858, ISO Latin1, 8859-15ISO, PcSI437,  
PcTurkish1, 8859-9 ISO, Mazowia, CodeMJK, PcGk437, PcGk851, PcGk869, 8859-7 ISO,  
PcCy855, PcCy866, PcUkr866, PcLit771, Bulgarian, Hebrew7, Hebrew8, PcHe862, PcAr864,  
PcAr864Ara, PcAr720, PcLit774, Estonia, ISO Latin2, PcLat866  
Country  
USA, France, Germany, UK, Denmark, Sweden, Italy, Spain1, Japan, Norway, Denmark2,  
Spain2, LatinAmeric, Korea, Legal  
Auto CR  
Auto LF  
On, Off  
Off, On  
Bit Image  
ZeroChar  
Dark, Light, BarCode  
0, (or the zero character with a slash)  
* Depending on whether Letter (62) or A4 (66) paper has been selected.  
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Font  
Selects the font.  
Pitch  
Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi (characters per  
inch). You can also choose proportional spacing.  
Condensed  
Turns condensed printing on or off.  
T. Margin  
Sets the distance from the top of the page to the baseline of the first printable line. The distance is  
measured in inches. The smaller the value, the closer the printable line is to the top.  
Text  
Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you change  
the Orientation, Page Size, or T. Margin settings, the page length setting automatically returns to  
the default for each paper size.  
CG Table  
Use the character generator (CG) table option to select the graphics character table or the italics  
table. The graphics table contains graphic characters for printing lines, corners, shaded areas,  
international characters, Greek characters, and mathematical symbols. If you select Italic, the  
upper half of the character table is defined as italic characters.  
Country  
Use this option to select one of the fifteen international symbol sets. See the Font Guide for samples  
of the characters in each country’s symbol set.  
Auto CR  
Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever  
the printing position goes beyond the right margin. If you select Off, the printer does not print any  
characters beyond the right margin and does not perform any line wrapping until it receives a  
carriage-return character. This function is handled automatically by most applications.  
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Auto LF  
If you select Off, the printer does not send an automatic line-feed (LF) command with each  
carriage-return (CR). If On is selected, a line-feed command is sent with each carriage-return. Select  
On if your text lines overlap.  
Bit Image  
The printer is able to emulate the graphics densities set with the printer commands. If you select  
Dark, the bit image density is high, and if you select Light, the bit image density is low.  
If you select BarCode, the printer converts bit images to bar codes by automatically filling in any  
vertical gaps between dots. This produces unbroken vertical lines that can be read by a bar code  
reader. This mode will reduce the size of the image being printed, and may also cause some  
distortion when printing bit image graphics.  
ZeroChar  
Specifies whether the printer prints a slashed or unslashed zero.  
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FX Menu  
This menu allows you to make settings which affect the printer when it is in the FX emulation  
mode.  
Item  
Settings (default in bold)  
Font  
Courier, Prestige, Roman, Sans serif, Script, Orator S, OCR A, OCR B  
Pitch  
10, 12, 15 cpi, Prop.  
Condensed  
T. Margin  
Text  
Off, On  
0.40 ... 0.50 ... 1.50 inches in 0.05-inch increments  
1... 62/66*... 81 lines  
CGTable  
PcUSA, Italic, PcMultilin, PcPortugue, PcCanFrenc, PcNordic, PcTurkish2, PcIcelandic,  
PcE.Europe, BpBRASCII, BpAbicomp, Roman-8, PcEur858, ISO Latin1, 8859-15ISO  
Country  
USA, France, Germany, UK, Denmark, Sweden, Italy, Spain1, Japan, Norway, Denmark2,  
Spain2, LatinAmeric  
Auto CR  
Auto LF  
On, Off  
Off, On  
Bit Image  
ZeroChar  
Dark, Light, BarCode  
0, (or the zero character with a slash)  
* Depending on whether Letter (62) or A4 (66) paper has been selected.  
Font  
Selects the font.  
Pitch  
Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi (characters per  
inch). You can also choose proportional spacing.  
Condensed  
Turns condensed printing on or off.  
T. Margin  
Sets the distance from the top of the page to the baseline of the first printable line. The distance is  
measured in inches. The smaller the value, the closer the printable line is to the top.  
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Text  
Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you change  
the Orientation, Page Size, or T. Margin settings, the page length setting automatically returns to  
the default for each paper size.  
CG Table  
Use the character generator (CG) table option to select the graphics character table or the italics  
table. The graphics table contains graphic characters for printing lines, corners, shaded areas,  
international characters, Greek characters, and mathematical symbols. If you select Italic, the  
upper half of the character table is defined as italic characters.  
Country  
Use this option to select one of the thirteen international symbol sets. See the Font Guide for samples  
of the characters in each country’s symbol set.  
Auto CR  
Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever  
the printing position goes beyond the right margin. If you select Off, the printer does not print any  
characters beyond the right margin and does not perform any line wrapping until it receives a  
carriage-return character. This function is handled automatically by most applications.  
Auto LF  
If you select Off, the printer does not send an automatic line-feed (LF) command with each  
carriage-return (CR). If On is selected, a line-feed command is sent with each carriage-return. Select  
On if your text lines overlap.  
Bit Image  
The printer is able to emulate the graphics densities set with the printer commands. If you select  
Dark, the bit image density is high, and if you select Light, the bit image density is low.  
If you select BarCode, the printer converts bit images to bar codes by automatically filling in any  
vertical gaps between dots. This produces unbroken vertical lines that can be read by a bar code  
reader. This mode will reduce the size of the image being printed, and may also cause some  
distortion when printing bit image graphics.  
ZeroChar  
Selects whether the printer prints a slashed or unslashed zero.  
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I239X Menu  
The I239X mode emulates IBM® 2390/2391 Plus commands.  
These settings are available only when the printer is in the I239X mode.  
Item  
Settings (default in bold)  
Font  
Courier, Prestige, Gothic, Orator, Script, Presentor, Sans serif  
10, 12, 15, 17, 20, 24 cpi, Prop.  
Pitch  
Code Page  
T. Margin  
Text  
437, 850, 858, 860, 863, 865  
0.30 ... 0.40 ...1.50 inches in 0.05-inch increments  
*1  
1 ... 63/67 ... 81 lines  
Auto CR  
Auto LF  
Off, On  
Off, On  
Alt. Graphics  
Bit Image  
ZeroChar  
CharacterSet  
Off, On  
Dark, Light  
0, (or the zero character with a slash)  
*2 *2  
1 , 2  
*1  
*2  
Depends on whether Letter (63) or A4 (67) paper has been selected.  
Depends on whether Letter (1) or A4 (2) paper has been selected.  
Font  
Selects the font.  
Pitch  
Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi (characters per  
inch). You can also choose proportional spacing.  
Code Page  
Selects the character tables. Character tables contain the characters and symbols used by different  
languages. The printer prints text based on the selected character table.  
T. Margin  
Sets the distance from the top of the page to the baseline of the first printable line. The distance is  
measured in inches. The smaller the value, the closer the printable line is to the top.  
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Text  
Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you change  
the Orientation, Page Size, or T. Margin settings, the page length setting automatically returns to  
the default for each paper size.  
Auto CR  
Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever  
the printing position goes beyond the right margin. If this setting is off, the printer does not print  
any characters beyond the right margin and does not perform any line wrapping until it receives a  
carriage-return character. This function is handled automatically by most applications.  
Auto LF  
If you select Off, the printer does not send an automatic line-feed (LF) command with each  
carriage-return (CR). If On is selected, a line-feed command is sent with each carriage-return. Select  
On if your text lines overlap.  
Alt.Graphics  
Turns the Alternate Graphics option on or off.  
Bit Image  
The printer is able to emulate the graphics densities set with the printer commands. If you select  
Dark, the bit image density is high, and if you select Light, the bit image density is low.  
If you select BarCode, the printer converts bit images to bar codes by automatically filling in any  
vertical gaps between dots. This produces unbroken vertical lines that can be read by a bar code  
reader. This mode will reduce the size of the image being printed, and may also cause some  
distortion when printing bit image graphics.  
ZeroChar  
Selects whether the printer prints a slashed or unslashed zero.  
CharacterSet  
Selects character table 1 or 2.  
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Password Config Menu  
This menu allows you to restrict operation of the printer.  
Item  
Settings (default in bold)  
*
Password Config  
Limitation  
-
Disable, Interface, Config, All  
*
The default password is Null. You can enter up to 20 characters for the password.  
Password Config  
Changes the password. Enter the old password first and then enter the new password twice.  
To enter the password, press the d Down or u Up button to select the character and press the  
Enter button to determine the character. After all characters are determined, select  
and press  
the Enter button.  
Limitation  
Changes the restriction range. When Interface is selected, the password is required to change the  
settings in the USB and Network menus. When Config is selected, the password is required to  
enter Quick Print Job or Confidential Job, or to change the settings in all menus. When All is  
selected, the password is required to enter Quick Print Job or Confidential Job, or to change  
the settings and to perform the items in all menus. Before changing the setting, you have to enter  
the password set in the Password Config setting.  
Status and Error Messages  
This section contains a list of error messages shown on the LCD panel, a brief description of each  
message and suggestions for correcting the problem. Note that not every message shown on the  
LCD panel indicates a problem. When the mark is displayed at the right of the warning message,  
multiple warnings occur. To confirm all warnings that occur, press the d Down button to display  
the Status Menu, then press the Enter button. The LCD panel also displays the remaining service  
lives of the imaging cartridges and available paper sizes.  
Calibrating Printer  
The printer automatically calibrates itself. This is not an error message, and will clear itself after the  
calibration process has finished. While the printer displays this message, do not open the covers or  
turn off the printer.  
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Cancel All Print Job  
The printer is canceling all print jobs in the printer memory, including jobs the printer is currently  
receiving or printing. This message appears when the + Cancel Job button has been pressed  
down for more than 2 seconds.  
Cancel Print Job  
The printer is canceling the current print job. This message appears when the + Cancel Job button  
has been pressed and released within 2 seconds.  
Cancel Print Job (by host)  
The print job is canceled at the printer driver.  
Can’t Print  
The print data is deleted because it is incorrect.  
Make sure the appropriate paper size and printer driver are used.  
While printing in the black and white mode when one or more of the imaging cartridges has  
reached the end of its service life, check if Black is selected in the printer driver.  
Since PS and PDF files cannot be printed in the black and white mode, replace any color imaging  
cartridge that has reached the end of its service life.  
Can’t Print Duplex  
The printer has encountered problems during duplex printing. Make sure you are using an  
appropriate type and size of paper for the duplex printing. The problem could also be a result of  
incorrect settings for the paper source you are using. Pressing the N Start/Stop button will print  
the rest of the print job on only one side of the paper. Press the + Cancel Job button to cancel the  
print job.  
Cassette 2 Error yyy  
The optional paper cassette is not installed properly. Turn off the printer, remove the optional  
cassette, and re-install it. For more information on installing the optional paper cassette, see  
“Installing the optional paper cassette unit” on page 187.  
Check Transparency  
You have loaded media other than transparencies when the Paper Type setting in the printer driver  
is Transparency, or transparencies are loaded when the Paper Setting in the printer driver is not  
set to Transparency. Completely blank pages are output.  
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To clear the error, see “Transparencies are output blank from the MP tray” on page 240.  
Check Paper Size  
The paper size setting is different from the size of paper loaded in the printer. Check to see if the  
correct size of paper is loaded in the specified paper source.  
To clear this error, select Clear Warning from the control panel’s Reset Menu. See “How to access  
the control panel menus” on page 146 for instructions.  
Check Paper Type  
The paper loaded in the printer does not match the paper type setting in the printer driver. Paper  
that matches only the paper size setting will be used for printing.  
To clear this error, select Clear Warning from the control panel’s Reset Menu. See “How to access  
the control panel menus” on page 146 for instructions.  
Close Front Cover  
The front cover has been open for more than 5 minutes. To clear the error, close the front cover.  
Collate Disabled  
Printing by specifying the number of copies is no longer possible due to a lack of memory (RAM).  
If this error occurs, print only one copy at a time.  
To clear this error, select Clear Warning from the control panel’s Reset Menu. See “How to access  
the control panel menus” on page 146 for instructions.  
Cooling Down zz min  
The printer is cooling down. The time until the printer is ready to print is displayed.  
Data will be printed in Black and White  
Color data is printed in black and white because one or more color imaging cartridges has reached  
the end of its service life.  
To clear this error, select Clear Warning from the control panel’s Reset Menu. See “How to access  
the control panel menus” on page 146 for instructions.  
DM Error yyy  
The Duplex Unit has become separated from the printer.  
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Duplex Mem Overflow  
There is not enough memory for duplex printing. The printer prints only on the front and ejects the  
paper. To clear this error, follow the instructions below.  
If Off is selected as the Auto Cont setting on the control panel’s Setup Menu, press the N Start/Stop  
button to print on the back of the next sheet, or press the + Cancel Job button to cancel the print  
job.  
If On is selected as the Auto Cont setting on the control panel’s Setup Menu, printing continues  
automatically after a certain period of time.  
Form Feed  
The printer is ejecting paper due to a user request. This message appears when pressing the  
N Start/Stop button once to make the printer offline, then holding down the N Start/Stop button  
for more than 2 seconds in order not to receive form feed command.  
Format Error ROM A  
An unformatted ROM module has been inserted.  
To clear this error, either press the N Start/Stop button or turn off the printer and remove the ROM  
module, then reinstall the ROM module. If that fails to clear the error, contact your dealer.  
Image Optimum  
There is insufficient memory to print the page at the specified print quality. The printer  
automatically lowers the print quality so that it can continue printing. If the quality of the printout  
is not acceptable, try simplifying the page by limiting the number of graphics or reducing the  
number and size of fonts.  
To clear this error, select Clear Warning from the control panel’s Reset Menu. See “How to access  
the control panel menus” on page 146 for instructions.  
Turn the Image Optimum setting off on the control panel’s Printing Menu if you do not want the  
printer to automatically lower the print quality to continue printing.  
You may need to increase the amount of printer memory to be able to print at the desired print  
quality for your document. For more information on adding memory, see “Memory Module” on  
page 196.  
Install Cassette 1  
The paper tray of the standard paper cassette is not installed, or not installed properly. Install the  
paper cassette correctly to clear this error.  
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Install Fuser  
There is no fuser unit installed or the fuser unit is not installed properly. Turn off the printer, then  
install the fuser unit if it is not installed.  
If a fuser unit is already installed, turn the printer off and wait until it has cooled off (30 minutes).  
Then open the front cover. Remove the fuser unit, reinstall it properly, and then close the front  
cover. The error clears automatically if the fuser unit is properly installed.  
If the error is not cleared, the fuser unit is out of order. Replace it with a new fuser unit.  
Install Transfer Unit  
There is no transfer unit installed or the transfer unit is not installed properly. Install the transfer  
unit if it is not installed.  
If a transfer unit is already installed, turn off the printer, open the front cover, then remove the  
transfer unit. Reinstall the unit properly, then close the front cover. The error clears automatically  
if the transfer unit is properly installed.  
Install uuuu TnrCart  
The wrong imaging cartridge is installed in the indicated color imaging cartridge position in the  
printer or the position is empty. (The letters C, M, Y, or K appear in place of uuuu and indicate the  
colors Cyan, Magenta, Yellow, and Black respectively.)  
Install the indicated cartridges. See “Imaging Cartridge” on page 202.  
Invalid N/W Module  
There is no network program, or the network program cannot be used with your printer. Contact  
a qualified service representative.  
Invalid PCL  
There are errors in the ROM module. Turn off the printer and contact your dealer.  
Invalid PS3  
There are errors in the ROM module. Turn off the printer and contact your dealer.  
Invalid ROM A  
The printer cannot read the installed optional ROM module. Turn off the printer, then remove the  
ROM module.  
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Manual Duplex  
One side for the manual duplex printing is finished. To start printing on the other side, set the  
paper and press the N Start/Stop button. See “Printing with the Duplex Unit (models with Duplex  
Unit only)” on page 55 for windows, or “Printing with the Duplex Unit (models with Duplex Unit  
only)” on page 118 for Macintosh.  
Manual Feed ssss  
The manual feed mode is specified for the current print job. Make sure the paper size indicated by  
ssss is loaded, then press the N Start/Stop button.  
Mem Overflow  
The printer has insufficient memory to execute the current task. Press the N Start/Stop button on  
the control panel to resume printing, or press the + Cancel Job button to cancel the print job.  
Menus Locked  
This message appears if you try to change the printer’s settings through the control panel when the  
buttons are locked. You can unlock them by the Password Config menu or by using the Network  
utility. Refer to “Password Config Menu” on page 171 or the Network Guide for information.  
Need Memory  
The printer has insufficient memory to complete the current print job.  
To clear this error message, select Clear Warning from the control panel’s Reset Menu. See“How  
to access the control panel menus” on page 146 for instructions.  
To prevent this problem from recurring, add more memory to your printer as described in  
“Memory modules” on page 269, or reduce the resolution of the image to be printed.  
NonGenuine Toner Cartridge  
The installed imaging cartridge is not a genuine Epson product. Installing a genuine imaging  
cartridge is recommended. The printout and remaining service life of each imaging cartridge  
displayed on the control panel may be different from those when using genuine EPSON imaging  
cartridges. Epson shall not be liable for any damages or problems arising from the use of  
consumable products not manufactured or approved by Epson.  
Install a genuine Epson product, or Clear All Warnings of the Reset Menu on the control panel to  
clear the warning message. See “Imaging Cartridge” on page 202 for instructions on replacing the  
imaging cartridge.  
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NonGenuine Toner uuuu  
The installed imaging cartridge is not a genuine Epson imaging cartridge. The printout and  
remaining service lives of the imaging cartridges displayed on the control panel may be different  
from those when using genuine EPSON imaging cartridges. Epson shall not be liable for any  
damages or problems arising from the use of consumable products not manufactured or approved  
by Epson. Installing a genuine imaging cartridge is recommended. Press the N Start/Stop button  
on the control panel to resume printing.  
Offline  
The printer is not ready to print. Press the N Start/Stop button.  
Optional RAM Error  
The optional memory module may be corrupted or incorrect. Replace it with a new one.  
Paper Jam WWWW  
The location where the paper jam occurred is displayed at WWWWW. WWWWW indicates the location of the  
error.  
If a paper jam occurs at two or more locations simultaneously, the corresponding multiple  
locations are displayed.  
Location  
Description  
Paper Jam MP C1 A  
Paper is jammed at the MP tray or standard paper cassette. For instructions on  
clearing this type of paper jam, see “Paper Jam MP C1 A” on page 225.  
Paper Jam C1 A  
Paper is jammed at the standard paper cassette or front cover. For instructions  
on clearing this type of paper jam, see “Paper Jam C1 A” on page 227.  
Paper Jam C2 C1 A  
Paper is jammed at the optional paper cassette or standard paper cassette.  
For instructions on clearing this type of paper jam, see “Paper Jam C2 C1 A”  
on page 229.  
Paper Jam A B  
Paper Jam A D  
Paper is jammed at the front cover or fuser unit. For instructions on clearing this  
type of paper jam, see “Paper Jam A B” on page 231.  
Paper is jammed at the front cover or transfer unit. For instructions on clearing  
this type of paper jam, see “Paper Jam A D” on page 234.  
Paper Out tttt sssss  
There is no paper in the specified paper source (tttt). Load paper of the size (sssss) into the paper  
source.  
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Paper Set tttt sssss  
The paper loaded in the specified paper source (tttt) does not match the required paper size  
(sssss). Replace the loaded paper with the correct size paper and press the N Start/Stop button to  
resume printing, or press the + Cancel Job button to cancel the print job.  
If you press the N Start/Stop button without replacing the paper, the printer will print on the  
loaded paper even though it does not match the required size.  
Printer Open  
The front cover is open. To clear this error, close the front cover.  
Print Overrun  
The required time to process the print data exceeded the print engine speed because the current  
page is too complex. Press the N Start/Stop button to resume printing, or press the + Cancel Job  
button to cancel the print job. If this message appears again, select On as the Page Protect setting  
in the control panel’s Setup Menu or select Avoid Page Error on the printer driver.  
If you continue to receive this message when printing a particular page, try simplifying the page  
by limiting the number of graphics or reducing the number and size of fonts.  
To avoid this error, it is recommended that you set the Page Protect setting to On and add more  
memory to the printer. See “Setup Menu” on page 153 and “Memory Module” on page 196 for  
details.  
RAM CHECK  
The printer is checking the RAM.  
Ready  
The printer is ready to receive data and print.  
Replace Fuser  
The fuser has reached the end of its service life and needs to be replaced.  
Turn the printer off and wait for 30 minutes, then replace the fuser unit with a new one. See “Fuser  
Unit” on page 207 for instructions.  
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Replace Toner uuuu  
The indicated imaging cartridges have reached the end of its service life and need to be replaced.  
(The letters C, M, Y, or K appear in place of uuuu and indicate the colors Cyan, Magenta, Yellow,  
and Black respectively.)  
When the error light turns on, you cannot continue printing. Replace the imaging cartridge with a  
new one. See “Imaging Cartridge” on page 202 for instructions.  
When the error light is blinking, you can continue printing in the black and white mode by  
pressing the N Start/Stop button, or you can cancel the print job by pressing the + Cancel Job  
button.  
Replace Transfer Unit  
The transfer unit has reached the end of its service life and needs to be replaced.  
When the error light turns on, you cannot continue printing. Turn off the printer, then replace the  
transfer unit with a new one. See “Transfer Unit” on page 213 for instructions. The error clears  
automatically after you replace the unit and close all printer covers.  
Reserve Job Canceled  
The printer cannot store the data of your print job using the Reserve Job function. The maximum  
number of print jobs stored on the printer’s memory has been reached, or the memory has no more  
memory available to store a new job. To store a new print job, delete a previously stored job. Also,  
if you have any Confidential Jobs stored, printing those jobs will make more memory available.  
You may also increase the available memory space by changing the RAM Disk setting to Normal or  
Maximum. For details, see “Setup Menu” on page 153.  
To clear this error, select Clear Warning from the control panel’s Reset Menu. For instruction  
about accessing the control panel menus, see “How to access the control panel menus” on page 146.  
Reset  
The printer’s current interface has been reset and the buffer has been cleared. However, other  
interfaces are still active and retain their settings and data.  
Reset All  
All printer settings have been reset to the default configuration, or to the last settings that were  
saved.  
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Reset to Save  
A control panel menu setting was changed while the printer was printing. Press the N Start/Stop  
button to clear this message. The setting will become effective after printing has finished.  
Alternatively you can clear this message by performing Reset or Reset All on the control panel.  
However, the print data will be deleted.  
ROM CHECK  
The printer is checking the ROM.  
Self Test  
The printer is currently performing a self test and initialization.  
Service Req Cffff/Service Req Exxx  
A controller error or a print engine error has been detected. Turn off the printer. Wait at least 5  
seconds, then turn it back on. If the error message still appears, write down the error number listed  
on the LCD panel (Cffff/Exxx), turn off the printer, unplug the power cord, then contact a  
qualified service representative.  
Sleep  
The printer is currently in the power-save mode. This mode is canceled when the printer receives  
print data. This mode is also canceled by selecting Reset or Reset All from the control panel’s  
Rest Menu. See “Using the Control Panel Menus” on page 146 for instructions.  
TonerCart Error uuuu  
A read/write error has occurred for the indicated imaging cartridges. (The letters C, M, Y, or K  
appear in place of uuuu and indicate the colors Cyan, Magenta, Yellow, and Black respectively.)  
Remove the imaging cartridges and reinsert them. If that fails to clear the error, replace the imaging  
cartridges.  
To install the indicated cartridges. See “Imaging Cartridge” on page 202.  
Unable Clear Error  
The printer cannot clear an error message because the error status still remains. Try solving the  
problem again.  
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uuuu Toner Low  
This message indicates that the imaging cartridge for the indicated color is near the end of its  
service life. Prepare a new imaging cartridge. This message appears only if genuine EPSON  
imaging cartridges are used.  
Warming Up  
The printer is warming up the fuser to be ready to print.  
Worn Fuser  
This message indicates that the fuser unit is near the end of its service life. You can continue to print  
until the Replace Fuser message appears. Prepare a new fuser unit.  
To clear this warning message and continue printing, select Clear All Warnings from the control  
panel’s Reset Menu. For instruction about accessing the control panel menus, see “How to access  
the control panel menus” on page 146.  
Worn Transfer Unit  
This message warns you that the transfer unit is near the end of its service life. You can continue to  
print until the Replace TransferUnit message appears. Prepare a new transfer unit.  
To clear this warning message and continue printing, select Clear All Warning from the control  
panel’s Reset Menu. For instruction about accessing the control panel menus, see “How to access  
the control panel menus” on page 146.  
Write Error ROM A/Write Error ROM P  
This message indicates an internal error in the printer. Reset the printer. If this error persists,  
consult your dealer.  
Writing ROM A/Writing ROM P  
This message indicates that a ROM module in the slot is being written. Please wait until this  
message disappears.  
Wrong Toner uuuu  
An inappropriate imaging cartridge is installed. Install only the imaging cartridge listed in  
“Consumable products” on page 26.  
See “Imaging Cartridge” on page 202 for instructions on replacing the imaging cartridge. (The  
letters C, M, Y, or K appear in place of uuuu and indicate the colors Cyan, Magenta, Yellow, and  
Black respectively.)  
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Printing and Deleting Reserve Job Data  
Print jobs stored on the printer’s memory using the Re-Print Job and Verify Job options of the  
Reserve Job function can be printed and deleted using the control panel’s Quick Print Job Menu.  
Jobs saved using the Confidential Job option can be printed from the Confidential Job Menu.  
Follow the instructions in this section.  
Note:  
You need to keep sufficient RAM disk capacity in order to use the Reserve Job function. To enable RAM disk,  
you have to set the RAM Disk setting on the control panel to Normal or Maximum. We recommend installing  
an optional memory to use this function. For instructions about increasing your printer’s memory, see  
“Installing a memory module” on page 196.  
Using the Quick Print Job Menu  
Follow the steps below to print or delete Re-Print Job and Verify Job data.  
1. Make sure the LCD panel displays Ready or Sleep, then press the Enter button to access the  
control panel menus.  
2. Press the d Down button repeatedly until Quick Print Job Menu appears on the LCD panel,  
then press the Enter button.  
3. Use the d Down or u Up button to scroll to the appropriate user name, then press the Enter  
button.  
4. Use the d Down or u Up button to scroll to the appropriate job name, then press the Enter  
button.  
5. To specify the number of copies you want to print, press the Enter button, then use the  
d Down and u Up buttons to select the number of copies.  
To delete the print job without printing any copies, press the d Down button to display Delete  
on the LCD panel.  
6. Press the Enter button to start printing or to delete the data.  
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Using the Confidential Job Menu  
Follow the steps below to print or delete Confidential Job data.  
1. Make sure the LCD panel displays Ready or Sleep, then press the Enter button to access the  
control panel menus.  
2. Press the d Down button repeatedly until ConfidentialJobMenu appears on the LCD panel,  
then press the Enter button.  
3. Use the d Down or u Up button to scroll to the appropriate user name, then press the Enter  
button.  
4. Enter your four-digit password by using the corresponding buttons, as shown below.  
Note:  
Passwords are always four digits.  
Passwords consist of numbers from 1 through 4.  
If no print jobs have been saved with the password you entered, Wrong Password appears briefly on  
the LCD panel then the printer exits the control panel menus. Confirm the password and try again.  
5. Use the d Down or u Up button to scroll to the appropriate job name, then press the Enter  
button.  
6. To specify the number of copies you want to print, press the Enter button, then use the  
d Down and u Up buttons to select the number of copies.  
To delete the print job, press the d Down button to display Delete on the LCD panel.  
7. Press the Enter button to start printing or to delete the data.  
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Printing a Status Sheet  
To confirm the current status of the printer, and that the options are installed correctly, print a  
status sheet using the printer’s control panel.  
Follow the steps below to print a status sheet.  
1. Turn on the printer. The LCD panel shows Ready or Sleep.  
2. Press the Enter button three times. The printer prints a status sheet.  
3. Confirm that the information about the installed options is correct. If the options are installed  
correctly, they appear under Hardware Configuration. If the options are not listed, try  
reinstalling them.  
Note:  
If the status sheet does not list your installed options correctly, make sure that they are securely  
connected to the printer.  
If you are unable to get the printer to print a correct status sheet, contact your dealer.  
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Adjusting Color Registration  
If you transported your printer over a long distance, you need to adjust the color registration for  
possible misalignment.  
Follow the steps bellow to adjust the alignment of the color registration.  
1. Make sure the LCD panel displays Ready, then press the Enter button to access the control  
panel menus.  
Note:  
You may not be able to adjust the color registration when the printer is in the sleep mode or when any  
error has occurred even if you can select the item from the menu on the control panel.  
2. Press the d Down button several times until the LCD panel displays Color Regist Menu, then  
press the Enter button twice.  
Canceling Printing  
You can cancel printing from your computer by using the printer driver.  
To cancel a print job before it is sent from your computer, for Windows, see “Canceling Printing”  
on page 90 or for Macintosh, see “Canceling Printing” on page 132.  
Using the Cancel Job button  
The + Cancel Job button on your printer is the quickest and easiest way to cancel printing.  
Pressing this button cancels the currently printing job. Pressing the + Cancel Job button for more  
than two seconds deletes all jobs from the printer memory, including jobs the printer is currently  
receiving or printing.  
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Using the Reset menu  
Selecting Reset from the control panel’s Reset Menu stops printing, clears the print job being  
received from the active interface, and clears errors that may have occurred at the interface.  
Follow the steps below to use the Reset Menu.  
1. Press the Enter button to access the control panel menus.  
2. Press the d Down button several times until Reset Menu appears on the LCD panel, then press  
the Enter button.  
3. Press the d Down button several times until Reset to display.  
4. Press the Enter button. Printing is canceled. The printer is ready to receive a new print job.  
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Chapter 9  
Installing Options  
Optional Paper Cassette Unit  
For details about the paper types and sizes that you can use with the optional paper cassette unit,  
see “Standard lower paper cassette and optional paper cassette unit” on page 38. For specifications,  
see “Optional paper cassette unit” on page 268.  
Handling precautions  
Always pay attention to the following handling precautions before installing the option:  
The printer weighs about 28 kg (61.7 lb). One person should never attempt to lift or carry it alone.  
Two people should carry the printer, lifting it from the positions shown below.  
Warning:  
w
To lift the printer safely, you must hold it in the positions shown above. If carried incorrectly, the  
printer may be dropped and damaged or cause an injury.  
Installing the optional paper cassette unit  
Follow the steps below to install the optional 550-sheet paper cassette unit.  
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1. Remove the interface cover on the back of the printer.  
2. Turn the printer off and unplug the power cord and all the interface cables.  
*
* OFF  
Caution:  
c
Make sure to unplug the power cord from the printer to prevent getting an electrical shock.  
3. Carefully remove the optional paper cassette unit from its carton and place it where you intend  
to set up the printer.  
Note:  
Make sure you have the two screws packed with the optional paper cassette unit.  
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Remove the protective materials from the unit.  
Keep all protective materials in case you want to ship the optional paper cassette unit in the future.  
4. Carefully, grasp the printer at the position indicated below and lift it carefully with two people.  
5. Align the corners of the printer and the unit, then lower the printer gently onto the unit so that  
the four pins on top of the unit fit into the holes on the bottom of the printer.  
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6. Remove the standard lower cassette from the printer.  
7. Fasten the optional paper cassette unit to the printer with two of the provided screws.  
8. Reinsert the standard lower cassette into the printer.  
9. Reconnect all the interface cables and the power cord.  
10. Reattach the interface cover.  
11. Plug the printer’s power cord into an electrical outlet.  
12. Turn on the printer.  
To confirm that the option is installed correctly, print a Status Sheet. See “Printing a Status Sheet”  
on page 237.  
Note for Windows users:  
If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See  
“Making Optional Settings” on page 71.  
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Note for Macintosh users:  
When you have attached or removed printer options, you need to delete the printer using Print Setup  
Utility (for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS X 10.2), and then re-register the printer.  
Removing the optional paper cassette unit  
Perform the installation procedure in reverse.  
Duplex Unit  
For specifications or details about the paper types and sizes that you can use with the Duplex Unit,  
see “Duplex Unit” on page 269.  
Installing the Duplex Unit  
Follow the steps below to install the optional Duplex Unit.  
1. Turn off the printer.  
*
* OFF  
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2. Press the latch on the front cover and open the cover.  
Caution:  
c
Do not leave the front cover open for more than five minutes to avoid exposing the imaging  
cartridges to light.  
Do not expose the imaging cartridges to sunlight at all.  
3. Remove the cap from the connector.  
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4. Pull up the blue tabs on both sides of the transfer unit.  
Caution:  
c
Do not touch the transfer belt on the transfer unit to avoid damaging it.  
5. Raise the transfer unit.  
6. Take the Duplex Unit out of its package.  
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7. Insert the tabs on the Duplex Unit into the printer, align the arrow marks and push it down to  
connect the connector.  
8. Pull down the transfer unit.  
9. Close the front cover.  
10. Turn on the printer.  
To confirm that the option is installed correctly, print a Status Sheet. See “Printing a Status Sheet”  
on page 237.  
Note:  
The printer cannot recognize the Duplex Unit if its cover has not been removed. Make sure that the cover was  
removed as explained in step 3.  
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Note for Windows users:  
If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See  
“Making Optional Settings” on page 71.  
Note for Macintosh users:  
When you have attached or removed printer options, you need to delete the printer using Print Setup  
Utility (for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS X 10.2), and then re-register the printer.  
For Windows, see “Printing with the Duplex Unit (models with Duplex Unit only)” on page 55, For  
Macintosh, see “Printing with the Duplex Unit (models with Duplex Unit only)” on page 118 for  
information about duplex printing.  
Removing the Duplex Unit  
Follow the steps below to remove the optional Duplex Unit.  
1. Turn off the printer.  
2. Press the latch on the front cover and open the cover.  
3. Pull up the blue tabs on both sides of the transfer unit.  
4. Raise the transfer unit.  
5. Grasp the handle to unlock the Duplex Unit and remove it from the printer.  
6. Pull down the transfer unit.  
7. Turn on the printer.  
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Memory Module  
By installing a Dual In-line Memory Module (DIMM), you can increase printer memory up to  
640 MB. You may want to add additional memory if you are having difficulty printing complex  
graphics.  
Installing a memory module  
Follow the steps below to install an optional memory module.  
Caution:  
c
Before you install a memory module, be sure to discharge any static electricity by touching a grounded  
piece of metal. Otherwise, you may damage static-sensitive components.  
Warning:  
w
Be careful when working inside the printer as some components are sharp and may cause injury.  
1. Remove the interface cover on the back of the printer.  
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2. Turn the printer off and unplug the power cord and all the interface cables.  
*
* OFF  
Caution:  
c
Make sure to unplug the power cord from the printer to prevent getting an electrical shock.  
3. Loosen the two screws on the back of the printer.  
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4. Remove the controller option expanded aperture plate.  
5. Identify the memory slots. These positions are shown below.  
S1 S0  
S1. Optional memory slot  
S0. Standard memory slot  
Note:  
Do not remove the memory module from the S0 slot.  
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6. Hold the memory module and insert it into the optional memory slot in the orientation shown  
below until it stops. Then press both sides of the memory module down. Confirm that the notch  
on the memory module matches that of the memory slot.  
*
* notch  
Caution:  
Do not apply too much force.  
c
Be sure to insert the memory facing the correct way.  
Do not remove any modules from the circuit board. Otherwise, the printer will not work.  
7. Reattach the controller option expanded aperture plate.  
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8. Fasten the cover with the two screws.  
9. Reconnect all the interface cables and the power cord.  
10. Reattach the interface cover.  
11. Plug the printer’s power cord into an electrical outlet.  
12. Turn on the printer.  
To confirm that the option is installed correctly, print a Status Sheet. See “Printing a Status Sheet”  
on page 237.  
Note for Windows users:  
If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See  
“Making Optional Settings” on page 71.  
Note for Macintosh users:  
When you have attached or removed printer options, you need to delete the printer using Print Setup  
Utility (for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS X 10.2), and then re-register the printer.  
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Removing a memory module  
Caution:  
c
Before you remove a memory module, be sure to discharge any static electricity by touching a grounded  
piece of metal. Otherwise, you may damage static-sensitive components.  
Warning:  
w
Be careful when working inside the printer as some components are sharp and may cause injury.  
Perform the installation procedure in reverse.  
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Chapter 10  
Replacing Consumable Products  
Replacement Messages  
If a consumable product reaches the end of its service life, the printer stops printing and displays  
the following messages on the LCD panel or the window of EPSON Status Monitor. When this  
happens, replace the depleted consumable products.  
LCD Panel Message  
Description  
Replace Toner uuuu*  
The imaging cartridge for the indicated color has reached the end of its  
service life.  
Replace Fuser  
The fuser unit has reached the end of its service life.  
The transfer unit has reached the end of its service life.  
Replace Transfer Unit  
* The letters C, M, Y, or K appear in this position, indicating the color of the imaging cartridge to be replaced. For  
example, the message Yellow Toner Low means that the yellow imaging cartridge is near the end of its service life.  
Note:  
Messages appear for one consumable product at a time. After replacing a consumable product, check the LCD  
panel for replacement messages for other consumable products.  
Imaging Cartridge  
Handling precautions  
Always observe the following handling precautions when replacing the consumable products:  
Installing a genuine imaging cartridge is recommended. Using a non-genuine imaging  
cartridge may affect print quality. Epson shall not be liable for any damages or problems  
arising from the use of consumable products not manufactured or approved by Epson.  
When handling imaging cartridge, always place them on a clean smooth surface.  
If you have moved an imaging cartridge from a cool to a warm environment, wait for at least  
one hour before installing it to prevent damage from condensation.  
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Do not expose the imaging cartridge to sunlight at all and avoid exposing it to room light for  
more than five minutes. Exposure to light can damage the drum, causing dark or light areas to  
appear on the printed page and reducing the service life of the drum.  
Warning:  
w
Do not touch the toner. Keep the toner away from your eyes. If toner gets on your skin or  
clothes, wash it off with soap and water immediately.  
Keep consumable products out of the reach of children.  
Do not dispose of used consumable products in fire, as they may explode and cause injury.  
Dispose of them according to local regulations.  
If toner is spilled, use a broom and dustpan or a damp cloth with soap and water to clean it up.  
Because the fine particles can cause a fire or explosion if they come into contact with a spark,  
do not use a vacuum cleaner.  
Replacing an imaging cartridge  
Follow the steps below to replace an imaging cartridge.  
1. Confirm the color of the imaging cartridge that needs to be replaced by checking the LCD panel  
or EPSON Status Monitor.  
2. Press the latch on the front cover and open the cover.  
Caution:  
c
Do not leave the front cover open for more than five minutes to avoid exposing the imaging  
cartridges to light.  
Do not expose the imaging cartridges to sunlight at all.  
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3. Remove the used imaging cartridge from the printer.  
Warning:  
w
Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or the  
surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very  
hot. If you must touch one of these areas, wait 30 minutes to allow the heat to subside before doing  
so.  
Caution:  
c
Do not touch the transfer belt on the transfer unit to avoid damaging it.  
4. Take the new imaging cartridge out of its package, and gently shake it from side to side and  
front to back to distribute the toner evenly.  
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5. Remove the cartridge seal, pulling straight from the imaging cartridge. Make sure to pull the  
tape slowly to avoid tearing it.  
6. Insert the new imaging cartridge all the way until it stops.  
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7. Remove the orange plastic cover by pinching the center of the cover and pulling it.  
8. Close the front cover.  
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Fuser Unit  
Handling precautions  
Always observe the following handling precautions when replacing the consumable products.  
Do not touch the surface of the consumable product. Doing so may impair print quality.  
Warning:  
w
The fuser unit can be very hot if the printer has been in use. Turn the printer off and wait for 30  
minutes until the temperature has subsided before replacing the fuser unit.  
Keep the consumable products out of the reach of children.  
Replacing the fuser unit  
Follow the steps below to replace the fuser unit.  
1. Turn off the printer, and wait with the front cover closed for 30 minutes until the temperature  
has subsided.  
*
* OFF  
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2. Press the latch on the front cover and open the cover.  
Caution:  
c
Do not leave the front cover open for more than five minutes to avoid exposing the imaging  
cartridges to light.  
Do not expose the imaging cartridges to sunlight at all.  
3. Take the light shielding paper from the new fuser unit’s package and attach it to the printer.  
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4. Open the paper guide on the top front of the printer.  
5. Unlock the lock levers on both sides of the fuser unit.  
6. Pull the fuser unit towards you and then lift it out of the printer.  
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Warning:  
w
Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or the  
surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very  
hot. If you must touch one of these areas, wait 30 minutes to allow the heat to subside before doing  
so.  
7. Take the new fuser unit out of its package and remove the protective materials.  
8. Lower the new fuser into the printer making sure that the notch on the right side of the fuser  
unit into the post of the printer.  
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9. Lock the lock levers on both sides of the fuser unit.  
Note:  
Make sure that the lock levers are completely back to the locked position.  
10. Close the paper guide on the top front of the printer.  
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11. Remove the light shielding paper from the printer.  
12. Close the front cover.  
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Transfer Unit  
Handling precautions  
Always observe the following handling precautions when replacing the consumable products.  
Do not touch the surface of the consumable product. Doing so may impair print quality.  
Warning:  
w
Do not dispose of the used consumable products in fire, as it may explode and cause injury.  
Dispose of it according to local regulations.  
Keep the consumable products out of the reach of children.  
Replacing the transfer unit  
Follow the steps below to replace the transfer unit.  
1. Press the latch on the front cover and open the cover.  
Caution:  
c
Do not leave the front cover open for more than five minutes to avoid exposing the imaging  
cartridges to light.  
Do not expose the imaging cartridges to sunlight at all.  
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2. Take the light shielding paper from the new transfer unit’s package and attach it to the printer.  
3. Pull up the blue tabs on both sides of the transfer unit.  
Warning:  
w
Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or the  
surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very  
hot. If you must touch one of these areas, wait 30 minutes to allow the heat to subside before doing  
so.  
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4. Raise the transfer unit and pull it up out of the printer.  
5. Take the new transfer unit from its package.  
6. Lower the transfer unit inside the printer making sure that the posts on the transfer unit into  
the guides, then pull down the transfer unit.  
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7. Remove the protective material from both sides of the transfer unit.  
Caution:  
c
Do not touch the transfer belt on the transfer unit to avoid damaging it.  
8. Remove the protective material on the transfer unit.  
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9. Remove the light shielding paper from the printer.  
10. Close the front cover.  
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Chapter 11  
Cleaning and Transporting the Printer  
Cleaning the Printer  
The printer needs only minimal cleaning. If the printer’s outer case is dirty or dusty, turn off the  
printer and clean it with a soft, clean cloth moistened with a mild detergent.  
Caution:  
c
Never use alcohol or paint thinner to clean the printer cover. These chemicals can damage the  
components and the case. Be careful not to get water onto the printer mechanism or any electrical  
components.  
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Cleaning the pickup roller  
1. Turn off the printer.  
*
* OFF  
2. Pull the paper cassette unit out.  
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3. Gently wipe the rubber parts of the pickup roller inside the printer with a well-wrung wet  
cloth.  
4. Insert the paper cassette unit.  
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Transporting the Printer  
Finding a place for the printer  
When relocating the printer, always choose a location that has adequate space for easy operation  
and maintenance. Use the following illustration as a guide for the amount of space required around  
the printer to ensure smooth operation.  
a
b
e
c
d
a. 350 mm  
b. 140 mm  
c. 100 mm  
d. 270 mm  
e. 100 mm  
To install and use any of the following options, you will need the indicated amount of additional  
space.  
The 550-sheet paper cassette unit adds 138 mm (5.4 in.) to the bottom of the printer.  
In addition to space considerations, always heed the following precautions when finding a place to  
locate the printer:  
Place the printer where you can easily unplug the power cord.  
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Keep the entire computer and printer system away from potential sources of interference, such  
as loudspeakers or the base units of cordless telephones.  
Avoid using an electrical outlet that is controlled by wall switches or automatic timers.  
Accidental disruption of power can erase valuable information in your computer’s and  
printer’s memory.  
Caution:  
c
Leave adequate room around the printer to allow for sufficient ventilation.  
Avoid locations that are subject to direct sunlight, excessive heat, moisture, or dust.  
Avoid using outlets that other appliances are plugged into.  
Use a grounded outlet that matches the printer’s power plug. Do not use an adapter plug.  
Only use an outlet that meets the power requirements for this printer.  
For long distances  
Repacking the printer  
If you need to transport your printer for long distances, carefully repack it using the original box  
and packing materials.  
Follow the steps below to repack your printer.  
1. Turn off the printer and remove the following items:  
Power cord  
Interface cables  
Loaded paper  
Imaging cartridges  
Installed options  
2. Attach the protective materials onto the printer, then repack the printer in its original box.  
Adjusting color registration  
If you transported your printer for a long distance, you need to adjust the color registration for  
possible misalignment. For instructions, see “Adjusting Color Registration” on page 185.  
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For short distances  
Always pay attention to the following handling precautions when you need to move the printer for  
short distances.  
If you are moving the printer on its own, two people should lift and carry the printer.  
Follow the steps below to move the printer for short distances.  
1. Turn off the printer and remove the following items:  
Power cord  
Interface cables  
Loaded Paper  
Installed options  
2. Be sure to lift the printer by the correct positions as shown below.  
Caution:  
c
When moving the printer, always keep it horizontal.  
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Chapter 12  
Troubleshooting  
Clearing Jammed Paper  
If paper becomes jammed in the printer, the printer’s LCD panel and EPSON Status Monitor  
provide alert messages.  
Precautions for clearing jammed paper  
Be sure to observe the following points when you clear jammed paper.  
Do not remove jammed paper by force. Torn paper can be difficult to remove and might cause  
other paper jams. Pull it gently in order to avoid tearing.  
Always try to remove jammed paper with both hands to avoid tearing it.  
If jammed paper is torn and remains in the printer, or if paper is jammed in a place not  
mentioned in this section, contact your dealer.  
Make sure that the paper type that is loaded is the same as the Paper Type setting in the printer  
driver.  
Do not leave the front cover open for more than five minutes to avoid exposing the imaging  
cartridges to light.  
Do not expose the imaging cartridges to sunlight at all.  
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Do not touch the transfer belt and light-sensitive drums to avoid damaging them.  
a. light-sensitive drums  
b. transfer belt  
Warning:  
w
Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or the  
surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very  
hot.  
Do not insert your hand deep into the fuser unit as some components are sharp and may cause  
injury.  
Paper Jam MP C1 A  
1. Remove all the paper from the MP tray.  
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2. Close the MP tray.  
3. Remove the standard paper cassette, gently pull out any sheets of paper, and reinstall the paper  
cassette.  
4. Press the latch on the front cover and open the cover.  
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5. Close the front cover.  
Paper Jam C1 A  
Note:  
If the MP tray is open, remove all the paper and then close the MP tray.  
1. Remove the standard paper cassette, gently pull out any sheets of paper, and reinstall the paper  
cassette.  
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2. Press the latch on the front cover and open the cover.  
3. Gently pull out any sheets of paper.  
Caution:  
c
Do not touch the transfer belt and light-sensitive drums to avoid damaging them.  
4. Gently pull out any sheets of paper on the transfer unit.  
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Caution:  
c
Be careful not to damage the transfer belt.  
5. Close the front cover.  
Paper Jam C2 C1 A  
Note:  
If the MP tray is open, remove all the paper and then close the MP tray.  
1. Remove the optional paper cassette, gently pull out any sheets of paper, and reinstall the paper  
cassette.  
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2. Remove the standard paper cassette, gently pull out any sheets of paper, and reinstall the paper  
cassette.  
3. Press the latch on the front cover and open the cover.  
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4. Close the front cover.  
Paper Jam A B  
Note:  
If the MP tray is open, remove all the paper and then close the MP tray.  
1. Press the latch on the front cover and open the cover.  
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2. Gently pull out any sheets of paper on the transfer unit.  
Caution:  
c
Be careful not to damage the transfer belt.  
Do not touch the transfer belt and light-sensitive drums to avoid damaging them.  
3. Raise the outer green knobs on the fuser unit to open the paper path.  
Warning:  
w
Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or the  
surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very  
hot. If you must touch one of these areas, wait 30 minutes to allow the heat to subside before doing  
so.  
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4. Gently pull out any sheets of paper straight towards you.  
5. Raise the fuser paper guide on the fuser unit and pull out any sheets of paper.  
6. Lower the outer green knobs on the fuser unit to close the paper path.  
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7. Close the front cover.  
Paper Jam A D  
Note:  
If the MP tray is open, remove all the paper and then close the MP tray.  
1. Press the latch on the front cover and open the cover.  
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2. Pull up the blue tabs on both sides of the transfer unit, then raise the transfer unit and set it  
against the printer.  
Caution:  
c
Do not touch the transfer belt on the transfer unit to avoid damaging it.  
3. Gently pull out any sheets of paper under the transfer unit.  
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4. Pull down the transfer unit and lock it.  
5. Close the front cover.  
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Printing a Status Sheet  
To confirm the current status of the printer, and that the options are installed correctly, print a  
status sheet using the printer’s control panel or the printer driver.  
To print a status sheet from the printer’s control panel, see “Printing a Status Sheet” on page 184.  
To print a status sheet from the Windows printer driver, see “Printing a status sheet” on page 72.  
You cannot print the status sheet from Macintosh.  
Operational Problems  
The Ready light does not turn on  
Cause  
What to do  
The power cord may not be properly plugged into  
the electrical outlet.  
Turn off the printer, check the power cord connections between  
the printer and the electrical outlet, then turn the printer back on.  
The electrical outlet may be controlled by an  
outside switch or an automatic timer.  
Make sure that the switch is turned on or plug another electrical  
device into the outlet to check whether the outlet is operating  
properly.  
The printer does not print (Ready light off)  
Cause  
What to do  
The printer is offline.  
Press the N Start/Stop button once to switch the printer to  
ready status.  
Some error may have occurred.  
Check the LCD panel to see if an error message appears.  
The Ready light is on but nothing prints  
Cause  
What to do  
Your computer may not be properly connected to  
the printer.  
Perform the procedure illustrated in the Setup Guide.  
The interface cable may not be plugged in securely.  
Check both ends of the interface cable between the printer  
and the computer.  
You may not be using the correct interface cable.  
If you are using the USB interface, use a Revision 2.0 cable.  
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Your application software is not properly set up for  
your printer.  
Make sure that the printer is selected in your application  
software.  
Your computer system’s memory is too small to  
handle the volume of data in your document.  
Try reducing the image resolution of your document in the  
application software, or install more memory in your computer  
if you can.  
The optional product is not available  
Cause  
What to do  
For Windows users, EPSON Status Monitor is not  
installed.  
For Macintosh users, you do not re-register the printer.  
For Windows users:  
You have to install EPSON Status Monitor, or make settings  
manually in the printer driver. See “Making Optional Settings”  
on page 71.  
For Macintosh users:  
When you have attached or removed options from the  
printer, you need to start EPSON Status Monitor, or delete and  
re-register the printer.  
To delete the printer, use Print Setup Utility (for Mac OS X 10.3  
and 10.4) or Print Center (for Mac OS X 10.2).  
The remaining service lives of the imaging cartridges are not updated  
(For Windows users only)  
Cause  
What to do  
The interval between updating information for the  
consumables is too long.  
Press the Get Information Now button on the Consumable Info  
Settings dialog box. You can also change the interval for  
updating information about the consumables on the  
Consumable Info Settings dialog box.  
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Printout Problems  
The font cannot be printed  
Cause  
What to do  
For Windows users, you may use the printer fonts  
substituted for specified TrueType fonts.  
In the printer driver, choose the Print TrueType fonts as bitmap  
button in the Extended Settings dialog box.  
The selected font is not supported by your printer.  
Make sure that you have installed the correct font. See the  
Font Guide for more information.  
Printout is garbled  
Cause  
What to do  
The interface cable may not be plugged in securely.  
Make sure that both ends of the interface cable are plugged  
in securely.  
You may not be using the correct interface cable.  
The emulation setting for the port may not be correct.  
If you are using the USB interface, use a Revision 2.0 cable.  
Specify the emulation mode by using the printer’s control  
panel menus. See “Emulation Menu” on page 151.  
Note:  
If a status sheet does not print correctly, your printer may be damaged. Contact your dealer or a qualified  
service representative.  
The printout position is not correct  
Cause  
What to do  
The page length and margins may be set incorrectly  
in your application.  
Make sure that you are using the correct page length and  
margin settings in your application.  
The Paper Size setting may be incorrect.  
Make sure the correct paper size is set in the Tray Menu on the  
control panel.  
MP Tray Size setting may be incorrect.  
When loading paper for which the size is not specified with  
Auto setting, specify the correct paper size on the MP Tray Size  
setting in the Tray Menu on the control panel.  
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Misalignment of colors  
Cause  
What to do  
The registration position of each color may have  
shifted while the printer was being shipped or moved  
to a new location.  
Adjust the color registration alignment. See “Adjusting Color  
Registration” on page 185 for instructions.  
Graphics do not print correctly  
Cause  
What to do  
The printer emulation setting in your application may  
be incorrect.  
Make sure that your application is set for the printer emulation  
you are using. For example, if you are using the ESC/Page  
mode, make sure that your application is set to use an  
ESC/Page printer.  
You may need more memory.  
Graphics require large amounts of memory. Install an  
appropriate memory module. See “Memory Module” on  
page 196.  
Transparencies are output blank from the MP tray  
When there are errors while printing on transparencies, the Check Transparency error message is  
displayed on the LCD panel.  
Remove the transparencies from the MP tray. Open and close the front cover. Confirm the paper  
type and size, and then load the correct type of transparencies.  
Note:  
When using transparencies, load them in the MP tray and set the Paper Type setting to Transparency  
in the printer driver.  
When the Paper Type setting in the printer driver is set to Transparency, do not load any other type  
of paper except transparencies.  
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Color Printing Problems  
Cannot print in color  
Cause  
What to do  
Black is selected as the Color setting in the printer  
Change this setting to Color.  
driver.  
The color setting in the application you are using is  
not appropriate for color printing.  
Make sure that the settings in your application are  
appropriate for color printing.  
One of the imaging cartridges may be the end of its  
service life but printing was continued by pressing  
N Start/Stop button.  
If a Replace Toner uuuu error occurs, replace the imaging  
cartridge without pressing the N Start/Stop button. See  
“Imaging Cartridge” on page 202.  
The printout color differs when printed from different printers  
Cause  
What to do  
Printer driver default settings and color tables vary by  
printer model.  
Set the Gamma setting to 1.8 in the More Settings dialog box  
in the printer driver, then print again. If you still do not get the  
printouts you expect, adjust the color using the slide bar for  
each color. For details about the More Settings dialog box,  
see the printer driver’s online help.  
The color looks different from what you see on the computer screen  
Cause  
What to do  
Printed colors do not exactly match the colors on  
your monitor, since printers and monitors use different  
color systems: monitors use RGB (red, green, and  
blue), while printers typically use CMYK (cyan,  
magenta, yellow, and black).  
Although it is difficult to match colors perfectly, selecting the  
printer driver’s ICM setting (for Windows) or ColorSync setting  
(for Macintosh) can improve color matching between  
different devices. For details, see the printer driver’s online  
help.  
For Macintosh, the System Profile setting is not in use.  
To apply ColorSync properly, your input device and the  
application must support ColorSync, and a System Profile must  
be used for your monitor.  
PhotoEnhance may be selected in the printer driver.  
The PhotoEnhance feature corrects the contrast and  
brightness of the original image data, and so may not be  
suitable for printing vivid images.  
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Print Quality Problems  
The background is dark or dirty  
Cause  
What to do  
You may not be using the correct type of paper for  
your printer.  
If the surface of your paper is too rough, printed characters  
may appear distorted or broken. EPSON Color Laser Paper, or  
smooth, high-quality copier paper is recommended for best  
results. See “Available paper types” on page 262 for  
information on choosing paper.  
The paper path inside the printer may be dusty.  
Clean internal printer components by printing three pages  
with only one character per page.  
White dots appear in the printout  
Cause  
What to do  
The paper path inside the printer may be dusty.  
Clean internal printer components by printing three pages  
with only one character per page.  
Print quality or tone is uneven  
Cause  
What to do  
Your paper may be moist or damp.  
Do not store paper in a humid or damp environment.  
One of the imaging cartridges may be near the end  
of its service life.  
If the message on the LCD panel or in EPSON Status Monitor  
indicates that one of the imaging cartridges is near the end of  
its service life, replace it. See “Imaging Cartridge” on page  
202.  
For Windows users, you can also check the remaining service  
lives of the imaging cartridges by looking at the Basic Settings  
tab in the printer driver.  
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Half-tone images print unevenly  
Cause  
What to do  
Your paper may be moist or damp.  
Do not store paper in a humid or damp environment. Be sure  
to use paper that is newly unwrapped.  
One of the imaging cartridges may be near the end  
of its service life.  
If the message on the LCD panel or in EPSON Status Monitor  
indicates that one of the imaging cartridges is near the end of  
its service life, replace it. See “Imaging Cartridge” on page  
202.  
You can also check the remaining service lives of the imaging  
cartridges by looking at the Basic Settings tab in the printer  
driver.  
The gradation setting is too small when printing  
graphics.  
For Windows users, on the Basic Settings tab in the printer  
driver, click the Advanced tab and select the More Settings  
button. Then select the Halftoning.  
For Mac users, on the Basic Settings tab in the printer driver,  
click More Settings, select the Enh.MG button, then select  
Smooth.  
The setting above can be set only when printing in black and  
white.  
Toner smudges  
Cause  
What to do  
Your paper may be moist or damp.  
Do not store your paper in a humid or damp environment.  
You may not be using the correct type of paper for  
your printer.  
EPSON Color Laser Paper or smooth, high-quality copier paper  
is recommended for best results. See “Available paper types”  
on page 262 for information on choosing paper.  
The paper path inside the printer may be dusty.  
Clean internal printer components by printing three pages  
with only one character per page.  
Areas are missing in the printed image  
Cause  
What to do  
Your paper may be moist or damp.  
This printer is sensitive to moisture absorbed by the paper. The  
higher the moisture content in the paper, the lighter the  
printout. Do not store paper in a humid or damp environment.  
You may not be using the correct type of paper for  
your printer.  
If the surface of your paper is too rough, printed characters  
may appear distorted or broken. EPSON Color Laser Paper or  
smooth, high-quality copier paper is recommended for best  
results. See “Available paper types” on page 262 for  
information on choosing paper.  
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Completely blank pages are output  
Cause  
What to do  
The printer may have loaded more than one sheet at  
a time.  
Remove the paper stack and fan it. Tap it on a flat surface to  
even the edges, then reload the paper.  
One of the imaging cartridges may be near the end  
of its service life.  
If the message on the LCD panel or in EPSON Status Monitor  
indicates that one of the imaging cartridges is near the end of  
its service life, replace it. See “Imaging Cartridge” on page  
202.  
For Windows users, you can also check the remaining service  
lives of the imaging cartridges by looking at the Basic Settings  
tab in the printer driver.  
The problem may be with your application or  
interface cable.  
Print out a status sheet. See “Printing a Status Sheet” on page  
184. If a blank page is ejected, the problem may be with the  
printer. Turn off the printer and contact your dealer.  
The Paper Size setting may be incorrect.  
MP Tray Size setting may be incorrect.  
Make sure the correct paper size is set in the Tray Menu on the  
control panel.  
When loading paper for which the size is not specified with  
Auto setting, specify the correct paper size on the MP Tray Size  
setting in the Tray Menu on the control panel.  
The cartridge seal may not be pulled out of the  
imaging cartridge.  
Make sure that the cartridge seal has been pulled out  
completely. See “Imaging Cartridge” on page 202 for details.  
The printed image is light or faint  
Cause  
What to do  
Your paper may be moist or damp.  
The Toner Save mode may be on.  
Do not store your paper in a humid or damp environment.  
Turn off the Toner Save mode using the printer driver or the  
printer’s control panel menus. To modify the Toner Save mode  
using the printer driver, select the Advanced button in the Basic  
Settings tab, and click the More Settings. Deselect the Toner  
Save check box in the More Settings dialog box for Windows  
users or in the Advanced dialog for Mac users.  
One of the imaging cartridges may be near the end  
of its service life.  
If the message on the LCD panel or in EPSON Status Monitor  
indicates that one of the imaging cartridges is near the end of  
its service life, replace it. See “Imaging Cartridge” on page  
202.  
For Windows users, you can also check the remaining service  
lives of the imaging cartridges by looking at the Basic Settings  
tab in the printer driver.  
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The non-printed side of the page is dirty  
Cause  
What to do  
Toner may have spilled onto the paper feed path.  
Clean internal printer components by printing three pages  
with only one character per page.  
Memory Problems  
Print quality decreased  
Cause  
What to do  
The printer cannot print in the required quality level  
because of insufficient memory, and the printer  
lowers the quality automatically so that the printer  
can continue printing.  
Check to see if the printout is acceptable. If not, add more  
memory for a permanent solution or lower print quality  
temporarily in the printer driver.  
If RAM Disk is set to Maximum or Normal on the control panel, you  
can increase the available memory space by changing this  
setting to Off.  
Insufficient memory for current task  
Cause  
What to do  
The printer has insufficient memory for current task.  
Add more memory for a permanent solution or lower print  
quality temporarily in the printer driver.  
If RAM Disk is set to Maximum or Normal on the control panel, you  
can increase the available memory space by changing this  
setting to Off.  
Insufficient memory to print all copies  
Cause  
What to do  
The printer does not have sufficient memory to  
collate print jobs.  
Only one set of copies will be printed. Reduce the contents of  
print jobs, or add more memory. For information on installing  
more memory, see “Memory Module” on page 196.  
If RAM Disk is set to Maximum or Normal on the control panel, you  
can increase the available memory space by changing this  
setting to Off.  
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Paper Handling Problems  
Paper does not feed properly  
Cause  
What to do  
The paper guides are not set correctly.  
Make sure that the paper guides in all the paper cassettes  
and the MP tray are set to the correct paper size positions.  
The paper source setting may not be correct.  
Make sure that you have selected the correct paper source in  
your application.  
There may be no paper in the paper cassettes.  
Load paper into the selected paper source.  
The size of loaded paper differs from the control  
panel or printer driver settings.  
Make sure that the correct paper size and paper source are  
set in the control panel or printer driver.  
Too many sheets may be loaded in the MP tray or  
paper cassettes.  
Make sure that you have not tried to load too many sheets of  
paper. For the maximum paper capacity for each paper  
source, see “MP tray” on page 34, “Standard lower paper  
cassette” on page 35, and “550-sheet Paper Cassette Unit” on  
page 35.  
If paper does not feed from the optional paper  
cassette unit, the unit may not be installed properly.  
For instructions on installing the unit, see “Optional Paper  
Cassette Unit” on page 187.  
Problems Using Options  
To confirm your options are installed correctly, print a status sheet. See “Printing a Status Sheet”  
on page 184 for details.  
Paper does not feed from the optional paper cassette  
Cause  
What to do  
The paper guides are not set correctly.  
Make sure that the paper guides in the optional paper  
cassettes are set to the correct paper size positions.  
The optional paper cassette may not be installed  
properly.  
See “Optional Paper Cassette Unit” on page 187 for  
instructions on installing an optional paper cassette unit.  
The paper source setting may not be correct.  
Make sure you have selected the proper paper source in your  
application.  
There may be no paper in the paper cassette.  
Load paper into the selected paper source.  
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Too many sheets may be loaded in the paper  
cassette.  
Make sure that you have not tried to load too many sheets of  
paper. For the maximum paper capacity for each paper  
source, see “MP tray” on page 34, “Standard lower paper  
cassette” on page 35, and “550-sheet Paper Cassette Unit” on  
page 35.  
The paper size is not set correctly.  
Make sure to set the paper guides in the optional paper  
cassette correctly.  
Feed jam when using the optional paper cassette  
Cause  
What to do  
The paper is jammed at the optional paper cassette.  
See “Clearing Jammed Paper” on page 224 to clear jammed  
paper.  
An installed option cannot be used  
Cause  
What to do  
The installed option is not defined in the printer driver.  
For Windows users:  
You have to make settings manually in the printer driver. See  
“Making Optional Settings” on page 71.  
For Macintosh users:  
When you have attached or removed options from the  
printer, you need to start EPSON Status Monitor, or delete and  
re-register the printer.  
To delete the printer, use Print Setup Utility (for Mac OS X 10.3  
and 10.4) or Print Center (for Mac OS X 10.2).  
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Correcting USB Problems  
If you are having difficulty using printer with a USB connection, see if your problem is listed  
below, and take any recommended actions.  
USB connections  
USB cables or connections can sometimes be the source of USB problems. Try one or both of these  
solution.  
For best results, you should connect the printer directly to the computer’s USB port. If you must  
use multiple USB hubs, we recommend that you connect the printer to the first-tier hub.  
Windows operating system  
Your computer must be a model pre-installed with Windows Vista, Vista x64, XP, XP x64, 2000,  
Server 2003, or Server 2003 x64, or a model that was pre-installed with Windows 2000, Server 2003,  
or Server 2003 x64, and upgraded to Windows Vista, Vista x64, XP, or XP x64. You may not be able  
to install or run the USB printer driver on a computer that does not meet these specifications or that  
is not equipped with a built-in USB port.  
For details about your computer, contact your dealer.  
Printer software installation  
Incorrect or incomplete software installation can lead to USB problems. Take note of the following  
and perform the recommended checks to ensure proper installation.  
Checking printer software installation  
When using Windows Vista, Vista x64, XP, XP x64, 2000, Server 2003, or Server 2003 x64, you must  
follow the steps in the Setup Guide packed with the printer to install the printer software.  
Otherwise, Microsoft’s Universal driver may be installed instead. To check if the Universal driver  
has been installed, follow the steps below.  
1. Open the Printers folder, then right-click the icon of your printer.  
2. Click Printing Preferences on the shortcut menu that appears, then right-click anywhere in  
the driver.  
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If About is displayed in the shortcut menu that appears, click it. If a message box with the  
words “Unidrv Printer Driver” appears, you must reinstall the printer software as described in  
the Setup Guide. If About is not displayed, the printer software has been installed correctly.  
Note:  
For Windows 2000, if the Digital Signature Not Found dialog box appears during the installation process,  
click Yes. If you click No, you will have to install the printer software again.  
For Windows Vista, Vista x64, XP, XP x64, Server 2003, or Server 2003 x64, if the Software Installation  
dialog box appears during the installation process, click Continue Anyway. If you click STOP  
Installation, you will have to install the printer software again.  
Status and Error Messages  
You can see the printer’s status and error messages on the LCD panel. For more information, see  
“Status and Error Messages” on page 171.  
Canceling Printing  
You can cancel printing from your computer by using the printer driver or from the printer’s  
control panel.  
To cancel a print job before it is sent from your computer, for Windows, see “Canceling Printing”  
on page 90 or for Macintosh, see “Canceling Printing” on page 132.  
The + Cancel Job button on your printer is the quickest and easiest way to cancel printing.  
For instructions, see “Canceling Printing” on page 185.  
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Printing in the PostScript 3 Mode Problems  
The problems listed in this section are those that you may encounter when printing with the  
PostScript driver. All procedural instructions refer to the PostScript printer driver.  
The printer does not print correctly in the PostScript mode  
Cause  
What to do  
The printer’s emulation mode setting is incorrect.  
The printer is set to the Auto mode by default, so that it can  
automatically determine the encoding used in the received  
print job data and select the appropriate emulation mode.  
However, there are situations where the printer cannot select  
the correct emulation mode. In this case, it must be set  
manually to PS3.  
Set the emulation mode through the SelecType Emulation  
menu on the printer. See “Emulation Menu” on page 151.  
The printer’s emulation mode setting for the interface  
that you are using is incorrect.  
The emulation mode can be set individually for each interface  
which receives print job data. Set the emulation mode for the  
interface you are using to PS3.  
Set the emulation mode through the SelecType Emulation  
menu on the printer. See “Emulation Menu” on page 151.  
The printer does not print  
Cause  
What to do  
The Print to file check box is selected in the Print  
Clear the Print to file check box in the Print dialog box.  
dialog box (except on Mac OS X).  
The Save as File check box is selected on the Output  
Clear the Save as File check box on the Output Option sheet  
Option sheet in the Print dialog box (Mac OS X only).  
in the Print dialog box.  
An incorrect printer driver is selected.  
Make sure that the PostScript printer driver that you are using  
to print is selected.  
The Emulation menu in the printer’s Control Panel is  
set to a mode other than Auto or PS3 for the interface  
that you are using.  
Change the mode setting to either Auto or PS3.  
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The printer driver or printer that you need to use does not appear in the  
Printer Setup Utility (Mac OS 10.3.x and 10.4.x) or Print Center (Mac OS  
10.2)  
Cause  
What to do  
The printer name has been changed.  
Ask the network administrator for details, then select the  
appropriate printer name.  
The AppleTalk zone setting is incorrect.  
Open the Printer Setup Utility (Mac OS 10.3.x and 10.4.x) or  
Print Center (Mac OS 10.2), then select the AppleTalk zone  
that the printer is connected to.  
The font on the printout is different from that on the screen  
Cause  
What to do  
The PostScript screen fonts are not installed.  
The PostScript screen fonts must be installed on the computer  
that you are using. Otherwise, the font that you select is  
substituted by some other font for display on the screen.  
For Windows users only  
If the Send TrueType fonts to printer according to the font  
Substitution Table setting on the Fonts sheet of the printer’s  
Properties dialog box is turned on, TrueType fonts are replaced  
by the printer fonts before they are printed. Specify the  
appropriate substitution fonts using the Font Substitution Table.  
The appropriate substitution fonts are not correctly  
specified on the Device Settings sheet of the printer’s  
Properties dialog box.  
Specify the appropriate substitution fonts using the Font  
Substitution Table.  
The printer fonts cannot be installed  
Cause  
What to do  
The Emulation menu in the printer’s Control Panel is  
Change the Emulation menu setting to PS3 for the interface  
not set to PS3 for the interface that you are using.  
that you are using, then try reinstalling the printer fonts again.  
The edges of texts and/or images are not smooth  
Cause  
What to do  
The Print Quality is set to Fast.  
The printer does not have sufficient memory.  
Change the Print Quality setting to Fine or Maximum.  
Increase the printer memory.  
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The printer does not print normally via the USB interface  
Cause  
What to do  
For Windows users only  
The printer cannot print binary data when it is connected to  
the computer via the USB interface. Make sure that the Data  
Format setting, which is accessed by clicking Advanced on the  
PostScript sheet of the printer’s Properties, is set to ASCII or  
TBCP.  
The Data Format setting in the printer’s Properties is  
not set to ASCII or TBCP.  
If your computer is running Windows Vista, Vista x64, XP, XP x64,  
click the Device Settings tab in the printer’s Properties, then  
click the Output Protocol setting and select ASCII or TBCP.  
The printer does not print normally via the network interface  
Cause  
What to do  
The Data Format setting is different from the data  
format setting specified in the application (except on  
Mac OS X)  
If the file is created in an application that allows you to  
change the data format or encoding, such as Photoshop,  
make sure that the setting in the application matches that in  
the printer driver.  
For Windows users only  
Make sure that both the Send CTRL+D Before Each Job and  
Send CTRL+D After Each Job settings are set to No.  
The computer is connected to the network using  
AppleTalk in a Windows 2000 environment, and the  
Send CTRL+D Before Each Job or Send CTRL+D After  
Each Job setting on the Device Settings sheet of the  
printer’s Properties dialog box is set to Yes.  
For Windows users only  
Click Advanced on the PostScript sheet of the printer’s  
Properties, then change the Data Format setting from ASCII  
data (default) to TBCP (Tagged binary communications  
protocol).  
The print data is too large.  
When the Binary setting is set to On, TBCP is not available. Use  
the Binary protocol. See “PS3 Menu” on page 163 for details.  
For Windows users only  
Click Advanced on the PostScript sheet of the printer’s  
Properties, then change the Data Format setting from ASCII  
data (default) to TBCP (Tagged binary communications  
protocol).  
Printing cannot be performed using the network  
interface.  
When the Binary setting is set to On, TBCP is not available. Use  
the Binary protocol. See “PS3 Menu” on page 163 for details.  
An undefined error occurs (Macintosh only)  
Cause  
What to do  
The version of the Mac OS that you are using is  
unsupported.  
This printer’s driver can only be used on Macintosh computers  
running Mac OS X version 10.2.8 or later.  
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Printing in the PCL6/5 Mode Problems  
The problems listed in this section are those that you may encounter when printing in the PCL6  
mode. All procedural instructions, refer to the PCL6 printer driver.  
The printer does not print  
Cause  
What to do  
The Print to file check box is selected in the Print  
Clear the Print to file check box in the Print dialog box.  
dialog box.  
The printer does not print correctly in the PCL mode  
Cause  
What to do  
(PCL5c mode only) Graphics Mode may be set to  
HP-GL/2 and the printing data may include the  
data that cannot be printed in the setting.  
Access the printer driver, click the General tab, click Options,  
then select Raster as Graphics Mode.  
Image Optimum may be set to Auto or On and the  
printing data may include the data that cannot  
be printed in the setting.  
Access the Printing Menu on your printer's control panel, then set  
Image Optimum to Off.  
The font on the printout is different from that on the screen  
Cause  
What to do  
The EPSON screen fonts are not installed.  
The screen fonts must be installed on the computer that you are  
using. Otherwise, the font that you select is substituted by some  
other font for display on the screen.  
The edges of texts and/or images are not smooth  
Cause  
What to do  
The resolution is set to Fast (300 dpi).  
Access the printer driver, click the Print Quality tab, then select  
Fine (600 dpi) as the resolution.  
The printer does not have sufficient memory.  
Increase the printer memory.  
The RITech is set to Off.  
Access the printer driver, click the Print Quality tab, then select  
On for RITech from the drop-down list.  
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The Custom button is grayed out and the custom paper size cannot be  
created (Windows Vista/Vista x64 only)  
Cause  
What to do  
After right-clicking your printer icon in the Printers  
in the Control Panel, you accessed the printer  
driver from Printing Preferences….  
After you right-click your printer icon in the Printers in the Control  
Panel, select Run as administrator and click Open. Select Printer  
tab in the screen that appears and then click Printing  
Preferences….  
The items in the Tray tab/Printer tab are grayed out and these items  
cannot be changed (Windows Vista/Vista x64 only)  
Cause  
What to do  
After right-clicking your printer icon in the Printers  
in the Control Panel, you accessed the printer  
driver from Properties.  
After you right-click your printer icon in the Printers in the Control  
Panel, select Run as administrator and click Properties.  
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Appendix A  
Customer Support  
Contacting Customer Support  
Before Contacting Epson  
If your Epson product is not operating properly and you cannot solve the problem using the  
troubleshooting information in your product documentation, contact customer support services  
for assistance. If customer support for your area is not listed below, contact the dealer where you  
purchased your product.  
Customer support will be able to help you much more quickly if you give them the following  
information:  
Product serial number  
(The serial number label is usually on the back of the product.)  
Product model  
Product software version  
(Click About, Version Info, or similar button in the product software.)  
Brand and model of your computer  
Your computer operating system name and version  
Names and versions of the software applications you normally use with your product  
Help for Users in Europe  
Check your Pan-European Warranty Document for information on how to contact EPSON  
Customer support.  
Help for Users in Australia  
Epson Australia wishes to provide you with a high level of customer service. In addition to your  
product documentation, we provide the following sources for obtaining information:  
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AcuLaser C2800 Series User's Guide  
Your Dealer  
Don’t forget that your dealer can often help identify and resolve problems. The dealer should  
always be the first call for advise on problems; they can often solve problems quickly and easily as  
well as give advise on the next step to take.  
Internet URL http://www.epson.com.au  
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the  
occasional surf! The site provides a download area for drivers, Epson contact points, new product  
information and technical support (e-mail).  
Epson Helpdesk  
Epson Helpdesk is provided as a final backup to make sure our clients have access to advice.  
Operators on the Helpdesk can aid you in installing, configuring and operating your Epson  
product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise  
where the nearest dealer or service agent is located. Many types of queries are answered here.  
The Helpdesk numbers are:  
Phone:  
Fax:  
1300 361 054  
(02) 8899 3789  
We encourage you to have all the relevant information on hand when you ring. The more  
information you prepare, the faster we can help solve the problem. This information includes your  
Epson product documentation, type of computer, operating system, application programs, and  
any information you feel is required.  
Help for Users in Singapore  
Sources of information, support, and services available from Epson Singapore are:  
World Wide Web (http://www.epson.com.sg)  
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ),  
Sales Enquiries, and Technical Support via e-mail are available.  
Epson HelpDesk (Phone: (65) 6586 3111)  
Our HelpDesk team can help you with the following over the phone:  
Sales enquiries and product information  
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Product usage questions or problem  
Enquiries on repair service and warranty  
Help for Users in Thailand  
New :For all products  
Contact for information, support, and services are:  
World Wide Web (http://www.epson.co.th)  
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ),  
and e-mail are available.  
Epson Hotline (Phone: (66)2685-9899)  
Our Hotline team can help you with the following over the phone:  
Sales enquiries and product information  
Product usage questions or problem  
Enquiries on repair service and warranty  
Help for Users in Vietnam  
Contacts for information, support, and services are:  
Epson Hotline (Phone): 84-8-823-9239  
Service Center:  
80 Truong Dinh Street, District 1, Hochiminh City Vietnam  
Help for Users in Indonesia  
Contacts for information, support, and services are:  
World Wide Web (http://www.epson.co.id)  
Information on product specifications, drivers for download  
Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail  
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Epson Hotline  
Sales enquiries and product information  
Technical support  
Phone  
Fax  
(62) 21-572 4350  
(62) 21-572 4357  
Epson Service Center  
Jakarta  
Mangga Dua Mall 3rd floor No 3A/B  
Jl. Arteri Mangga Dua,  
Jakarta  
Phone/Fax: (62) 21-62301104  
Bandung  
Surabaya  
Lippo Center 8th floor  
Jl. Gatot Subroto No.2  
Bandung  
Phone/Fax: (62) 22-7303766  
Hitech Mall lt IIB No. 12  
Jl. Kusuma Bangsa 116 – 118  
Surabaya  
Phone: (62) 31-5355035  
Fax: (62)31-5477837  
Yogyakarta  
Medan  
Hotel Natour Garuda  
Jl. Malioboro No. 60  
Yogyakarta  
Phone: (62) 274-565478  
Wisma HSBC 4th floor  
Jl. Diponegoro No. 11  
Medan  
Phone/Fax: (62) 61-4516173  
Makassar  
MTC Karebosi Lt. Ill Kav. P7-8  
JI. Ahmad Yani No.49  
Makassar  
Phone: (62)411-350147/411-350148  
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AcuLaser C2800 Series User's Guide  
Help for Users in Hong Kong  
To obtain technical support as well as other after-sales services, users are welcome to contact Epson  
Hong Kong Limited.  
Internet Home Page  
Epson Hong Kong has established a local home page in both Chinese and English on the Internet  
to provide users with the following information:  
Product information  
Answers to Frequently Asked Questions (FAQs)  
Latest versions of Epson product drivers  
Users can access our World Wide Web home page at:  
http://www.epson.com.hk  
Technical Support Hotline  
You can also contact our technical staff at the following telephone and fax numbers:  
Phone:  
Fax:  
(852) 2827-8911  
(852) 2827-4383  
Help for Users in Malaysia  
Contacts for information, support, and services are:  
World Wide Web (http://www.epson.com.my)  
Information on product specifications, drivers for download  
Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail  
Epson Trading (M) Sdn. Bhd.  
Head Office.  
Phone:  
603-56288288  
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AcuLaser C2800 Series User's Guide  
Fax:  
603-56288388/399  
Epson Helpdesk  
Sales enquiries and product information (Infoline)  
Phone: 603-56288222  
Enquiries on repair services & warranty, product usage and technical support (Techline)  
Phone: 603-56288333  
Help for Users in India  
Contacts for information, support, and services are:  
World Wide Web (http://www.epson.co.in)  
Information on product specifications, drivers for download, and products enquiry are available.  
Epson India Head Office - Bangalore  
Phone:  
Fax:  
080-30515000  
30515005  
Epson India Regional Offices:  
Location  
Mumbai  
Delhi  
Telephone number  
Fax number  
022-28257287  
011-30615005  
044-30277575  
033-22831591  
040-66328633  
0484-2357950  
NA  
022-28261515 /16/17  
011-30615000  
Chennai  
Kolkata  
044-30277500  
033-22831589 / 90  
040-66331738/ 39  
0484-2357950  
Hyderabad  
Cochin  
Coimbatore  
Pune  
0422-2380002  
020-30286000 /30286001/30286002  
079-26407176 / 77  
020-30286000  
079-26407347  
Ahmedabad  
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Helpline  
For Service, Product info or to order a cartridge - 18004250011 (9AM - 9PM) - This is a Toll-free  
number.  
For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code  
Help for Users in the Philippines  
To obtain technical support as well as other after sales services, users are welcome to contact the  
Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:  
Phone:  
Fax:  
(63) 2-813-6567  
(63) 2-813-6545  
E-mail:  
World Wide Web (http://www.epson.com.ph)  
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ),  
and E-mail Enquiries are available.  
Epson Helpdesk (Phone: (63) 2-813-6567)  
Our Hotline team can help you with the following over the phone:  
Sales enquiries and product information  
Product usage questions or problems  
Enquiries on repair service and warranty  
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Appendix B  
Technical Specifications  
Paper  
Since the quality of any particular brand or type of paper may be changed by the manufacturer at  
any time, Epson cannot guarantee the quality of any type of paper. Always test samples of paper  
stock before purchasing large quantities or printing large jobs.  
Available paper types  
Paper type  
Description  
*1  
Plain paper  
Semi-Thick Paper  
Envelopes  
Weight: 60 to 80 g/m² (Recycled paper is acceptable. )  
*1  
Weight: 81 to 105 g/m² (Recycled paper is acceptable. )  
No paste and no tape. No plastic window. (unless specifically designed  
for laser printers.)  
Labels  
The backing sheet should be covered completely, with no gaps between  
labels.  
Thick paper  
Weight: 106 to 163 g/m²  
*2  
Extra thick paper  
Weight: 164 to 216 g/m²  
EPSON Color Laser Paper  
EPSON Color Laser Transparencies  
EPSON Color Laser Coated Paper  
Colored paper  
Weight: 82 g/m²  
Weight: 140 g/m²  
Weight: 103 g/m²  
Non coated  
Paper with letterhead  
Paper and ink of letterheads must be compatible with laser printers.  
*1  
*2  
Use recycled paper only under normal temperature and humidity conditions. Poor quality paper may reduce print  
quality, or cause paper jams and other problems.  
When using extra thick paper, set the Paper Type setting in the printer driver to Extra Thick.  
Paper that should not be used  
You cannot use the following paper in this printer. It may cause printer damage, paper jams, and  
poor print quality:  
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Media meant for other color laser printers, black-and-white laser printers, color copiers,  
black-and-white copiers, or ink jet printers  
Previously printed paper by any other color laser printers, black-and-white laser printers, color  
copiers, black-and-white copiers, ink jet printers, or thermal transfer printers  
Carbon paper, carbonless paper, thermal-sensitive paper, pressure-sensitive paper, acid paper,  
or paper that uses high-temperature-sensitive ink (around 190 °C)  
Labels that peel easily or labels that do not cover the backing sheet completely  
Coated paper or special surface-colored paper  
Paper that has binder holes or is perforated  
Paper that has glue, staples, paper clips, or tape on it  
Paper that attracts static electricity  
Moist or damp paper  
Paper of uneven thickness  
Overly thick or thin paper  
Paper that is too smooth or too rough  
Paper that is different on the front and back  
Paper that is folded, curled, wavy, or torn  
Paper of irregular shape, or paper that does not have right angle corners  
Printable area  
4-mm minimum margin on all sides. (The printable width should be 207.9 mm or less.)  
Note:  
The printable area varies, depending on the emulation mode in use.  
When using ESC/Page language, there is 5-mm minimum margin on all sides.  
The print quality may be irregular depending on the paper you use. Print on one or two sheets of paper  
to check the print quality.  
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Printer  
General  
Printing method:  
Laser beam scanning and dry electrophotographic process  
*1  
Print Quality:  
Resolution:  
4800 RIT  
600 × 600 dpi, 1200 × 1200 dpi  
*2  
Continuous printing speed :  
A maximum of 25 pages per minute black and white printing on A4  
size paper  
A maximum of 20 pages per minute color printing on A4 size paper  
Automatic or manual feed  
Paper feed:  
Paper feed alignment:  
Input paper supply:  
MP tray:  
Center alignment for all sizes  
Up to 150 sheets of plain paper (60~105 g/m²)  
Up to a 15 mm thick stack of envelopes  
Up to 75 sheets of transparencies  
Up to a 15 mm thick stack of labels  
Standard lower paper cassette:  
Paper output:  
Up to 250 sheets of plain paper (60~105 g/m²)  
For all paper types and size  
Paper output capacity:  
Up to 250 sheets of plain paper (60~105 g/m²)  
Duplex (models with Duplex Unit only):  
Paper Type:  
Paper Size:  
Plain paper,  
Semi-Thick paper  
A4, B5, A5, Letter (LT), Executive  
(EXE), Government Legal  
(GLG), Legal (LGL)  
Thick paper  
A4, B5, A5, Letter (LT), Executive  
(EXE), Government Legal  
(GLG), Legal (LGL)  
EPSON Color Laser Paper  
A4  
Printer language:  
ECP/Page printer language  
ESC/P 2 24-pin printer emulation (ESC/P 2 mode)  
ESC/P 9-pin printer emulation (FX mode)  
IBM Proprinter emulation (I239X mode)  
Adobe PostScript3 (PS3 mode)  
PCL6/PCL5 emulation (PCL mode)  
Resident fonts:  
84 scalable fonts, and 7 bitmap fonts for ESC/Page  
93 scalable fonts, and 7 bitmap PCL5c  
17 scalable fonts for PostScript3  
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RAM:  
128 MB, expandable up to 640 MB  
*1  
*2  
Epson AcuLaser Resolution Improvement Technology  
Printing speed varies by paper source or other conditions.  
Environmental  
*
Temperature:  
In use:  
10 to 32°C (50 to 90°F)  
-20 to 40°C (-40 to 104°F)  
15 to 85% RH  
Not in use:  
*
Humidity:  
In use:  
Not in use:  
5 to 85% RH  
Altitude:  
3,500 meters (11,483 feet) maximum  
*
The recommended environment is 15 to 28°C (59 to 82°F) and 20 to 70% RH.  
Mechanical  
Dimensions  
Height:  
Width:  
Depth:  
477 mm (18.8 in.)  
420 mm (16.5 in.)  
501 to 577 mm (19.7 to 22.7 in.)  
Weight  
Approx. 24.0 kg (about 52.8 lb) with Duplex Unit  
Approx. 23.0 kg (about 50.6 lb) without Duplex Unit  
(Excluding consumables and options)  
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Electrical  
120 V Model KEAS-1  
220-240 V Model  
KEBS-1  
Rated voltage  
110 V-120 V  
50 Hz / 60 Hz  
8 A  
220 V-240 V  
50 Hz / 60 Hz  
4 A  
Rated frequency  
Rated current  
Power consumption  
During  
printing  
Average (Color  
printing)  
376 W  
361 W  
Average (Black and  
white printing)  
354 W  
347 W  
MAX  
750 W (with Duplex  
Unit)  
750 W (with Duplex  
Unit)  
730 W (without Duplex  
Unit)  
730 W (without Duplex  
Unit)  
During ready mode  
82 W  
78 W  
*
During sleep mode  
Up to 17 W  
Up to 17 W  
*
Values represent power consumption while all operations are completely suspended. Power consumption varies  
depending on errors and operating conditions.  
Standard and approvals  
European model:  
Low Voltage Directive 2006/95/EC EN 60950-1  
EMC Directive 2004/108/EC  
EN 55022 Class B  
EN 55024  
EN 61000-3-2  
EN 61000-3-3  
Australian model:  
EMC  
AS/NZS CISPR22 Class B  
Technical Specifications 266  
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Interfaces  
USB interface  
USB 2.0 High Speed mode  
Note:  
Only computers equipped with a USB connector and running Mac OS X and Windows Vista, Vista  
x64, XP, XP x64, 2000, Server 2003, or Server 2003 x64, support the USB interface.  
Your computer must support USB 2.0 in order to use USB 2.0 as the interface to connect your computer  
to the printer.  
Since USB 2.0 is fully compatible with USB 1.1, USB 1.1 can be used as an interface.  
Ethernet interface  
You can use an IEEE 802.3 100BASE-TX/10BASE-T straight-through shielded, twisted-pair  
interface cable with an RJ45 connector.  
Technical Specifications 267  
AcuLaser C2800 Series User's Guide  
Options and Consumable Products  
Optional paper cassette unit  
Product code:  
Paper size:  
C12C802291  
A4, A5, B5, Letter (LT), Executive (EXE), Legal (LGL), Government Legal (GLG)  
60 to 105 g/m² (16 to 28 lb)  
Paper weight:  
Paper feed:  
One paper cassette mounted  
Automatic feed delivery system  
Cassette capacity up to 550 sheets  
Paper types:  
Power supply:  
Model:  
Plain paper, Semi-Thick paper, EPSON Color Laser Paper  
DC 24V / 1.0 A and DC 3.3 V / 0.2 A supplied by the printer  
KEA-2*  
Dimensions and weight:  
Height:  
138 mm (5.4 in.)  
Width:  
400 mm (15.7 in.)  
Depth:  
492 to 568 mm (19.4 to 22.4 in.)  
7.8 kg (17.2 lb) including cassette  
Weight:  
* This product conforms to CE marking requirements in accordance with EC Directive 2004/108/EC.  
Technical Specifications 268  
AcuLaser C2800 Series User's Guide  
Duplex Unit  
Product code:  
Paper size:  
C12C802301  
A4, A5, B5, Letter (LT), Executive (EXE), Legal (LGL), Government Legal (GLG)  
64 to 163 g/m² (17 to 43 lb)  
Paper weight:  
Paper feed:  
Paper types:  
Power supply:  
Model:  
Automatic feed delivery system  
Plain paper, Semi-Thick paper, Thick paper, EPSON Color Laser Paper  
DC 24V / 1.0 A and DC 3.3 V / 0.2 A supplied by the printer  
*
KEA-3  
Dimensions and weight:  
Height:  
Width:  
80 mm (3.1 in.)  
283 mm (11.1 in.)  
320 mm (12.6 in.)  
1.1 kg (2.4 lb)  
Depth:  
Weight:  
*
This product conforms to CE marking requirements in accordance with EC Directive 2004/108/EC.  
Memory modules  
Make sure that DIMM you purchase is compatible with EPSON products. For details, contact the  
store where you purchased this printer or the EPSON sales company.  
Memory size:  
128 MB, 256 MB, or 512 MB  
Technical Specifications 269  
AcuLaser C2800 Series User's Guide  
Imaging cartridge  
Product Code/Model:  
High Capacity Imaging Cartridge (Yellow)  
1158  
High Capacity Imaging Cartridge (Magenta)  
High Capacity Imaging Cartridge (Cyan)  
High Capacity Imaging Cartridge (Black)  
Standard Capacity Imaging Cartridge (Yellow)  
Standard Capacity Imaging Cartridge (Magenta)  
Standard Capacity Imaging Cartridge (Cyan)  
Standard Capacity Imaging Cartridge (Black)  
0 to 35°C (32 to 95°F)  
1159  
1160  
1161  
1162  
1163  
1164  
1165  
Storage temperature:  
Storage humidity:  
15 to 80% RH  
* This product conforms to CE marking requirements in accordance with EC Directive 2004/108/EC.  
Fuser unit  
Product code:  
3026 (110 - 120 V)  
3025 (220 - 240 V)*  
Storage temperature:  
Storage humidity:  
0 to 35°C (32 to 95°F)  
15 to 80% RH  
* This product conforms to CE marking requirements in accordance with EC Directive 2004/108/EC.  
Transfer unit  
Product code:  
3024*  
Storage temperature:  
Storage humidity:  
0 to 35°C (32 to 95°F)  
15 to 80% RH  
* This product conforms to CE marking requirements in accordance with EC Directive 2004/108/EC.  
Technical Specifications 270  
AcuLaser C2800 Series User's Guide  
Index  
setup, 153  
tray, 150  
USB, 159  
Numerics  
1239X menu, 169  
Custom paper size  
printer settings, 47  
A
Available paper, 262  
D
C
Duplex printing manually (Macintosh), 119  
Duplex printing manually (Windows), 56  
Duplex Unit  
how to install, 191  
how to remove, 195  
Canceling printing, 185, 249  
from printer driver (Macintosh), 132  
from printer driver (Windows), 90  
Color Regist menu, 157  
Color registration, 185, 222  
Confidential Job menu, 158, 183  
Consumables  
specifications, 269  
E
replacement messages, 202  
replacing the fuser unit, 207  
replacing the imaging cartridge, 202  
replacing the transfer unit, 213  
specifications (fuser unit), 270  
specifications (imaging cartridge), 270  
specifications (transfer unit), 270  
Contacting Epson, 255  
Control panel, 185  
overview, 25  
Control panel menus  
1239X, 169  
about, 146  
color regist, 157  
confidential job, 158, 183  
emulation, 151  
ESCP2, 164  
FX, 167  
how to access, 146  
information, 147  
network, 160  
panel settings, 146  
password config, 171  
PCL, 161  
Emulation menu, 151  
Envelopes  
printer settings, 44  
Epson color laser coated paper  
printer settings, 44  
Epson color laser paper  
printer settings, 42  
Epson color laser transparencies  
printer settings, 43  
EPSON Status Monitor  
About EPSON Status Monitor (Windows), 81  
Accessing EPSON Status Monitor (Macintosh), 126  
Accessing EPSON Status Monitor (Windows), 80  
Consumables Information (Windows), 83  
Consumables Information Tab (Macintosh), 128  
Getting printer simple status (Windows), 81  
Getting printer status details (Windows), 82  
Installing EPSON Status Monitor (Windows), 77  
Job Information (Windows), 84  
Job Information Tab (Macintosh), 129  
Monitoring Your Printer Using EPSON Status Monitor  
(Macintosh), 126  
Monitoring Your Printer Using EPSON Status Monitor  
(Windows), 77  
Notice Settings (Windows), 86  
Order Online, 88  
Status Tab (Macintosh), 127  
Tray Icon Settings, 89  
printing, 151  
PS3, 163  
quick print job, 158, 182  
reserve job data, 182  
reset, 157  
ESCP2 menu, 164  
Index 271  
AcuLaser C2800 Series User's Guide  
Ethernet, 267  
Installing the PostScript printer driver for the network  
interface (Windows), 137  
Installing the PostScript printer driver for the USB  
interface (Windows), 135  
Interfaces  
ethernet, 267  
USB, 267  
F
Features  
Adobe PostScript 3 Mode, 28  
High-speed tandem printing engine, 27  
PCL Emulation Mode, 28  
Pre-defined color settings in printer driver, 27  
Resolution Improvement Technology and Enhanced  
MicroGray technology, 27  
Toner save mode, 27  
L
Labels  
printer settings, 46  
Loading paper  
Wide variety of fonts, 28  
Fuser unit  
MP tray, 37  
optional paper cassette unit, 38  
standard lower cassette, 38  
specifications, 270  
FX menu, 167  
M
G
Maintenance  
Guides  
consumables, 202, 207, 213  
printer, 218  
Font Guide, 21  
Network Guide, 21  
Online Help, 21  
Paper Jam Guide, 21  
Setup Guide, 21  
User’s Guide, 21  
printer (inside of the printer), 219  
Memory module  
how to install, 196  
how to remove, 201  
specifications, 269  
MP tray  
H
available paper, 34  
loading paper, 37  
Headers and footers  
how to use (Macintosh), 117  
how to use (Windows), 66  
Help  
N
Network menu, 160  
Epson, 255  
O
I
Optional paper cassette unit  
available paper, 35  
Imaging cartridge, 202  
specifications, 270  
how to install, 187  
Information menu, 147  
how to remove, 191  
Installing options  
loading paper, 38  
duplex unit, 191  
specifications, 268  
Options  
specifications (duplex unit), 269  
specifications (memory module), 269  
specifications (optional paper cassette unit), 268  
Output tray, 41  
installing a memory module, 196  
installing the duplex unit, 191  
installing the paper cassette unit, 187  
memory module, 196  
paper cassette unit, 187  
removing a memory module, 201  
removing the duplex unit, 195  
removing the paper cassette unit, 191  
Overlay  
different printer settings (Windows), 71  
Index 272  
AcuLaser C2800 Series User's Guide  
how to create (Windows), 67  
how to print (Windows), 70  
how to use (Windows), 67  
Using the predefined settings (Windows), 52  
Printer  
cleaning, 218  
cleaning (inside of the printer), 219  
consumable products, 26  
electrical, 266  
environmental, 265  
general, 264  
How to adjust color registration, 185, 222  
mechanical, 265  
optional products, 26  
parts (front view), 22  
parts (inside), 24  
P
Paper  
available paper, 262  
custom size paper, 47  
envelopes, 44  
Epson color laser coated paper, 44  
Epson color laser paper, 42  
labels, 46  
printable area, 263  
thick paper and extra thick paper, 47  
transparencies, 43  
parts (rear view), 23  
standard and approvals, 266  
transporting, 221  
unavailable paper, 262  
transporting (long distance), 222  
transporting (short distance), 223  
Printer driver  
About the Printer Software (Macintosh), 103  
About the Printer Software (Windows), 49  
Accessing the printer driver (Macintosh), 103  
Accessing the printer driver (Windows), 49  
Uninstalling the printer driver (Windows), 91  
Uninstalling the Printer Software (Macintosh), 132  
Printer driver settings  
Paper jams  
how to clear, 224  
Paper sources  
MP tray, 34  
optional paper cassette unit, 35  
selecting a paper source (control panel), 36  
selecting a paper source (printer driver), 36  
standard lower cassette, 35  
Password config menu, 171  
PCL menu, 161  
automatically resizing printout (Windows), 62  
Canceling Printing (Macintosh), 132  
Canceling Printing (Windows), 90  
Confidential Job (Macintosh), 124  
Confidential job (Windows), 76  
Creating an overlay (Windows), 67  
customizing print settings (Macintosh), 107  
customizing print settings (Windows), 53  
different printer settings overlay data (Windows), 71  
Duplex printing (Macintosh), 118  
Duplex printing (Windows), 55  
Making a new watermark (Macintosh), 112  
Making a new watermark (Windows), 65  
Making Extended Settings (Macintosh), 121  
Making Extended settings (Windows), 71  
Making Optional settings (Windows), 71  
Printing with an overlay (Windows), 70  
Printing with the Duplex Unit (Macintosh), 118  
Printing with the Duplex Unit (Windows), 55  
print layout (Macintosh), 109  
PCL printer driver  
about the PCL Mode, 144  
hardware requirements, 144  
system requirements, 144  
PostScript printer driver  
Accessing the PostScript printer driver (Macintosh), 142  
Accessing the PostScript printer driver (Windows), 138  
hardware requirements, 134  
Installing the PostScript printer driver for Mac OS X  
users, 140  
Selecting a printer in a network environment for Mac  
OS X users, 141  
system requirements (Macintosh), 134  
system requirements (Windows), 134  
PostScript printer driver settings  
Making changes to PostScript printer settings  
(Macintosh), 142  
Making changes to PostScript printer settings  
(Windows), 139  
Using AppleTalk under Windows 2000, 139  
Predefined print settings  
print layout (Windows), 60  
print quality (Macintosh), 104  
Using the predefined settings (Macintosh), 105  
Index 273  
AcuLaser C2800 Series User's Guide  
print quality (Windows), 50  
print settings (Macintosh), 105  
print settings (Windows), 52  
Re-Print Job (Macintosh), 122  
Re-Print Job (Windows), 73  
Saving your settings (Windows), 54  
Service, 255  
Setup menu, 153  
Sharing the printer  
For Mac OS X users, 133  
Installing the printer driver from the CD-ROM  
(Windows), 101  
Reserve Job (Macintosh), 121  
Reserve Job (Windows), 72  
Setting up clients (Windows), 98  
Sharing the printer (Macintosh), 133  
Sharing the printer (Windows), 93  
Using an additional driver (Windows), 94  
Standard lower cassette  
available paper, 35  
loading paper, 38  
Status and error messages, 171  
Status sheet  
resizing printout (Macintosh), 108  
resizing printout (Windows), 62  
saving (Macintosh), 107  
saving (Windows), 54  
Setting Up the USB Connection (Macintosh), 131  
Setting Up the USB connection (Windows), 89  
Using an overlay (Windows), 67  
Using a watermark (Macintosh), 110  
Using a watermark (Windows), 63  
Using headers and footers (Macintosh), 117  
Using headers and footers (Windows), 66  
Verify Job (Macintosh), 123  
Verify job (Windows), 74  
Printing menu, 151  
Print layout  
Modifying the print layout (Macintosh), 109  
Modifying the print layout (Windows), 60  
Print quality settings  
Making the print quality settings (Macintosh), 104  
Making the print quality settings (Windows), 50  
Problems, solving  
how to print, 184, 237  
T
Thick paper and extra thick paper  
printer settings, 47  
Transfer unit  
specifications, 270  
Transparencies  
printer settings, 43  
Transporting the printer (long distance), 222  
Transporting the printer (short distance), 223  
Tray menu, 150  
Troubleshooting, 171, 184, 224, 237, 249  
color printing problems, 241  
memory problems, 245  
operational problems, 237  
options, 246  
contacting Epson, 255  
PS3 menu, 163  
Q
Quick Print Job menu, 158, 182  
paper handling problems, 246  
PCL6 mode, 253  
PostScript 3 mode, 250  
print quality problems, 242  
USB problems, 248  
R
Relocating the printer, 221  
Reserve job data, 182  
Reset menu, 157  
Resizing page  
U
Resizing pages by a specified percentage (Windows), 62  
Resizing printouts (Macintosh), 108  
To automatically resize pages to fit the output paper  
(Windows), 62  
Unavailable paper, 262  
USB, 267  
USB menu, 159  
S
W
Saving customized settings  
Saving your settings (Macintosh), 107  
Watermark (Macintosh)  
how to make, 112  
Index 274  
AcuLaser C2800 Series User's Guide  
how to use, 110  
Watermark (Windows)  
how to make, 65  
how to use, 63  
Index 275  

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