Dimplex Electric Baseboard Heater User Manual

Owners Manual  
DWT431W  
7213720100R02  
Non-Programmable Thermostat 4000W  
Table of Contents  
Step-by-step Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
LCD Display / Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Selecting the Temperature Unit (°C or °F). . . . . . . . . . . . . . . . . . . . . . . 8  
Selecting the Heat Cycle Rate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Adjusting the Desired Set Temperature. . . . . . . . . . . . . . . . . . . . . . . . 10  
Heating Power Level Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Limited 2-Year Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Contact us at:  
OR  
For Troubleshooting and Technical Support  
Toll-Free 1-888-DIMPLEX (1-888-346-7539)  
Monday to Friday 8:00 a.m. to 4:30 p.m. EST  
Please have your model number and product serial number ready.  
3
Installation  
This product is for use with high voltage system (120V~240V) with a  
minimum load of 300W; it is not designed for use with low voltage (24V)  
central heating & air conditioning systems or wall mounted furnaces.  
In order to avoid fire, shock or death, shut off power supply at the circuit  
breaker or fuse and test that the power is off before wiring.  
This product must be installed in accordance with the Canadian Electri-  
cal Code, and in the province of Quebec, by a qualified electrician. Dim-  
plex assumes no responsibility for damages caused by improper wiring.  
Improper installation automatically voids the warranty.  
Verify that the heating appliance that is being connected is  
within the specified load range.  
Confirm voltage is within the device rating.  
For wiring, use copper conductors only.  
Must be mounted on a certified electrical box.  
4
Installation  
Step-by-step Installation  
1. Remove the old thermostat carefully and identify the two wires from the wall box.  
2. Gently remove the faceplate from the right side of the new thermostat.  
Note: Do not remove the screws from the back of the unit as these screws hold the ther-  
mostat together.  
Remove Faceplate  
To remove the faceplate, genly  
pull the right side of the ther-  
mostat. The faceplate should  
come off easily.  
3. Using the wire nuts provided, securely fasten each wire from the new thermostat to a  
wire in the wall box. Rever to the wiring diagram on the next page.  
Note: Ensure no bare wire is exposed.  
5
Installation  
Step-by-step Installation . . . continued  
*120V ~ 240V AC Lines  
4. Mount the new thermostat onto the wall box using the two screws provided through  
the mounting holes, and then replace the faceplate. (Place 2 screws in the right side  
or 2 left holes).  
If mounting on a single gang box, use the two mounting holes on the left  
side, in order to avoid fire or shock.  
5. Reconnect power supply.  
6
Operation  
LCD Display / Buttons  
A
B
LCD Display  
Location of Buttons  
Current Temperature  
Temperature Unit (°C or °F)  
Heating Power Level  
Heat “On” Indicator  
Set Temperature  
A Down Button  
B Up Button  
7
Operation  
Selecting the Temperature Unit (°C or °F)  
This thermostat features an adjustable display setting that can display the temperature in  
either Celsius or Fahrenheit.  
To enter the setting mode, press the UP and DOWN buttons at the same time for 3  
seconds. The screen will display CR (cycle rate) and a number on the bottom pane  
along with the Fahrenheit or Celsius temperature reading on the top pane.  
Press the UP button to toggle between the °C or °F display.  
Note: The default temperature unit is °C.  
Every time the temperature unit is changed, the thermostat will revert to the  
default temperature setting: 20.0°C or 68.0°F.  
Selecting the Heat Cycle Rate  
To provide precise, consistent and economical heating, this thermostat has an adjustable  
heat cycle rate. The cycle rate determines the on/off time cycles that the thermostat uses to  
reach and maintain the desired temperature.  
Certain cycle rates are more efficient when used with certain types of electric heating sys-  
tems. Selecting the correct cycle rates help maintain an even temperature, which has been  
proven to reduce energy usage while improving comfort.  
8
Operation  
Selecting the Heat Cycle Rate . . . continued  
While it is still in the Setting mode, press the DOWN button to toggle between the various  
CYCLE RATES. There are 3 different cycle rates to choose from:  
Cr  
Cycle Rates  
OFF (fixed span)  
20 seconds  
Cr-0  
Cr-1  
Cr-2  
240 seconds (4 minutes)  
Cr 0 is a fixed span (no cycling), with a variance of +/- 0.3°C (+/- 0.6°F). The heating unit  
will operate at full power and the power bar will appear full. This function is for users who  
do not want their electric heating devices turning on and off frequently. This is the recom-  
mended setting for fan-assisted electric heating devices.  
Cr 1 (Default) is a 20 second cycle rate with proportional heating. This means the heating  
will be turned on and off once every 20 seconds to provide a stable room temperature. This  
cycle rate allows a proportional level of power to the heating device. This is indicated on  
the thermostat display by the power bar which will be partially filled; indicating the amount  
of power going to the heater. This setting is recommended for non-fan assisted baseboards  
and electric heating devices and will provide the most energy efficient heating and a stable  
temperature.  
Cr 2 is a 240 second span. This means the heating will be turned on and off once every  
240 seconds. This is the recommended setting for fan assisted heaters, radiant ceilings  
and convectors.  
9
Operation  
Adjusting the Desired Set Temperature  
The current /room temperature (A) is normally displayed on the LCD screen. To adjust the  
setting to the desired set temperature, press the UP (C) or DOWN (B) button.  
• The temperature can be set in increments of 0.5°C or 0.5°F.  
• The temperature setting range is from 5°C to 35°C (41°F to 95°F.)  
A
B
C
Tip: Press and hold the UP or DOWN button to change the setting more rapidly.  
10  
Operation  
Heating Power Level Display  
When the thermostat activates the heating system, the Heat “On” symbol  
will ap-  
pear. Equipped with an intelligent proportional regulation system, this thermostat will deter-  
mine the amount of power needed by the electric heater to maintain the room temperature  
at precisely the set temperature. The “Power Bar” (A) will indicate the current output power  
level. 1 BAR = 20% and 10 BARS = 100%  
A
11  
Troubleshooting  
Problem  
Solution  
The LCD screen is blank or  
abnormal  
Make sure the thermostat is fully installed.  
Check that the power supply has been reconnected  
at the circuit breaker or fuse.  
If the heater or heating appliance has a power switch  
of its own, check to see that it is in the ON position.  
The thermostat housing  
feels hot to the touch  
When working at full capacity, the thermostat  
housing may reach a temperature of approx. 45°C to  
50°C (113°F to 122°F). This is normal and does not affect  
the operation of the thermostat.  
The thermostat is rated to operate safely at these tem-  
peratures; ensure that the thermostat is not near heat  
sensitive or flammable materials such as exposed wood  
or wallpaper.  
LCD bottom pane is blinking If no button is pressed for 16 seconds, the display will  
automatically return to the “current  
temperature mode.”  
Temperature setting will not Make sure the temperature is set to the acceptable range:  
change  
5°C to 35°C (41°F to 95°F.)  
12  
Limited 2-Year Warranty  
This product, excluding battery, comes with a two-year (2) warranty against manufac-  
turer's defects in workmanship and material. The warranty allows for repair or replacement  
product at Dimplex’s discretion. Dimplex accepts no liability for labour related costs. (Note:  
Shipping and handling charges are not included under this warranty).  
The product is not guaranteed against wear or breakage due to misuse and/or abuse.  
To make a determination as to the serviceability of the unit, please contact our Technical  
Support Department at 1-888-346-7539 (Hours of Operation: 8:30AM to 4:30PM EST,  
Should it be determined that a replacement is required, arrangements will be made as to  
the return or disposal of the original unit and the shipping of the replacement unit.  
IMPORTANT NOTICE  
TO ENSURE THE SAFE INSTALLATION AND OPERATION OF YOUR THERMOSTAT, IT  
IS STRONGLY RECOMMENDED THAT IT BE INSTALLED BY A CERTIFIED ELECTRI-  
CIAN. The manufacturer assumes no liability or responsibility whatsoever for incorrect  
wiring or any damages resulting thereof. Improper installation voids this warranty.  
This product is for use with high voltage system (120V~240V) with a  
minimum load of 300W; it is not designed for use with low voltage (24V)  
central heating & air conditioning systems or wall mounted furnaces.  
13  

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