FAUCET CARE AND
MAINTENANCE GUIDE
Answers to frequently asked
questions about how to keep
®
your Delta faucets at their best.
Registration.
Why register your new Delta faucets?
It is to your benefit to register your new Delta faucets. When you
do, your information is entered into our proprietary database that
will enable us to contact you regarding your Delta faucets should the
need arise.
We respect your privacy and will only use the information you provide
us to better serve you—it will never be sold to or used by another
company or third party.
To register your Delta faucets, visit deltafaucet.com/warranty.
And, for more detailed care and maintenance information,
visit deltafaucet.com/customersupport.
deltafaucet.com
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Early maintenance.
I just moved into a newly constructed home. What should I know
about my faucets?
Even though a plumber flushes the pipes before completing work on your
home, a small amount of construction debris may be flushed out of your
pipe system during the first few days you use your faucets. Solder particles,
copper chips, plumber tape and other installation materials can also get
caught in aerators and showerheads. The tips below will help you avoid
problems. It’s also a good idea to follow these procedures each time the
water has been turned off for repairs in your home.
To Flush a Kitchen or Lavatory Faucet:
• Remove aerator using the special tool that came with
your faucet (Figure 1). For some faucet models, the
aerator (and black sealing gasket above it) may be
removed by hand.
Figure 1
• Turn hot and cold faucet handle(s) to full-on position(s)
and flush lines for two minutes before turning off water.
Make sure not to move the handle(s).
• Replace aerator (and gasket, depending on
your model).
Screen
To Flush a Pull-Out/Pull-Down Kitchen Faucet:
If the spray does not come out of the
wand as you would expect:
Figure 2
Wand
• Unscrew the wand from the hose
(Figure 2). Aim hose into drain.
• Turn faucet handle to full-on hot and cold
mixed position and flush for two minutes to
remove debris from the lines. Do not move the
handle during that time.
• Tap the screen in the wand (located at the base
of the wand where it connects to the hose) to
remove debris (Figure 3). Note: Do not further
disassemble the wand.
Figure 3
• Screw the wand back onto the hose.
Visit the “How-To” Video Gallery
on deltafaucet.com/videogallery or
YouTube.com/deltafaucet to watch
videos demonstrating how to flush the
lines for your kitchen or bath faucet.
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To Flush a Tub/Shower Faucet:
• Remove showerhead from arm,
if applicable.
• Turn handle(s) to full-on hot and cold
mixed position(s).
• Flush tub spout for two minutes
without moving handle(s).
• Divert water to shower (if applicable)
and flush shower arm for two minutes.
If you need to more thoroughly clean
your showerhead, go to page 17.
• BE SAFE! Make sure cold water
flows FIRST and that the adjustable
rotational limit stop is properly set.*
Visit deltafaucet.com/rotationalstop
for more information on setting the
adjustable rotational limit stop. Due
to inlet water temperature changes,
you may need to adjust it seasonally.
*The rotational limit stop should not be considered
an anti-scald device.
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Cleaning tips.
How should I clean or maintain the finish on my faucet?
• Wipe your faucet with a damp cloth and mild household cleanser.
• Dry with a soft cloth to retain luster and shine.
• Remove hard water stains with a 50/50 solution of white vinegar and water.
Rinse thoroughly with water afterward.
What cleaning products can cause damage to faucet finishes?
Although your faucet’s finish is extremely durable, it can be damaged
or scratched by harsh cleaners or abrasives. Here’s what to avoid:
• Industrial cleaners
• Abrasive cleaners
• Toilet bowl cleaners
• Bleach-based cleaners
• Polish
• Heavy-duty scrub sponges
• Products that state on the label
that they remove tarnish and rust
• Products containing hydrofluoric,
hydrochloric and/or phosphoric
acids and caustic agents
• Ammonia solutions
What’s the best way to remove lime and mineral deposits from my faucet?
If using a mild household cleanser doesn’t do the job, place a cloth soaked
in white vinegar over the deposits for several hours, then try the mild cleanser
again. Note: Drying the faucet with a soft cloth after each use will help
prevent mineral deposits.
How do I remove mineral deposits from the aerator?
• Unscrew aerator or use the special tool that came with your faucet.
If your aerator has a separate black sealing gasket, rinse it in clear water.
• Soak the aerator in a 50/50 vinegar and water solution for several hours.
• Flush the aerator with water.
• Rub stubborn deposits with a toothbrush.
How do I clean/remove mineral deposits from my pull-out/pull-down wand,
showerhead or handshower?
The face of your pull-out/pull-down wand, showerhead or handshower
most likely incorporates Delta® Touch-Clean® technology. To ensure proper
spraying, follow these steps:
• Wipe over the soft rubber spray holes on
your Touch-Clean pull-out/pull-down wand,
showerhead or handshower face, using your
fingertips to loosen and break away residue
and mineral deposits.
For a Deeper Cleaning:
• Unscrew the showerhead, handshower or wand.
• Soak it in a 50/50 vinegar and water solution
for several hours.
• Rub stubborn deposits with a toothbrush.
Visit the “How-To” Video Gallery on
deltafaucet.com/videogallery or
YouTube.com/deltafaucet to watch a
video demonstrating how to clean or
replace an aerator.
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New technologies.
DIAMOND™ Seal Technology
Our patented DIAMOND Seal
Technology combines a disc
embedded with real diamonds with
InnoFlex® PEX waterways, resulting
in incredible durability and reliability.
In fact, our faucets with DIAMOND
Seal Technology are designed and
tested to last up to 10 times longer
than the industry standard*.
*Industry standard based on ASME
A112.18.1 of 500,000 cycles.
Leak-Free.
Lead-Free.
The threat of leaks is all but
Satisfies all current state and federal
drinking water legislation.
eliminated thanks to the exclusive
one-piece supply lines, DIAMOND™
valve and no dynamic seals.
Less Hassle.
With integrated InnoFlex® supply
lines, no intermediate risers are
required. DURAMOUNT® mounting
system provides durable, fast and
corrosion resistant installation.
Longer Lasting.
Delta’s DIAMOND™ Seal Technology
is forever, requiring no lubrication
and eliminating wear on seals to
ensure like new operation for the
life of the faucet.
Includes 3/8" stop connections. Adapters
may be required for other stop configurations.
My single-handle faucet with a DIAMOND Valve has an orange handle
limit stop. How do I set it?
Some single-handle faucets with DIAMOND Seal Technology that were
produced after October 1, 2008, feature a two-function handle limit stop.
The handle limit stop—which enables you to limit movement of the
handle, so it cannot move to the full-on hot position—offers the choice
of two settings:
1. Full range of handle motion (this option is pre-set at the factory).
2. A stop option that restricts handle motion to a 50/50 mix of hot
and cold water.*
To Change Your Handle Limit Stop Setting to a 50/50 Mix of
Hot and Cold Water:
• Remove handle.
• Move the orange switch to the half circle setting.
*The handle limit stop should not be considered an anti-scald device.
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New technologies.
Touch O® and Touch O ™ Technologies
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Sometimes your hands could use a hand. With Delta® Touch O Technology
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faucets in the kitchen and bath, the intuitive touch activation allows you to
tap anywhere on the spout or handle to start or stop the flow of water (when
the handle is in the ON position). You can also go completely hands-free with
new Touch O Technology bath faucets. Simply move your hand near the
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faucet and this innovative technology activates the flow of water.
What if my Touch2O faucet handle or spout doesn’t respond to touch?
Depending on the possible cause, different solutions may work. Try the
tips below. You may not need to go through each of these steps to correct
the problem.
• Check the batteries/power.
• Check the handle to make sure it is in the ON position.
• Use a deliberate touch like playing a piano. The touch should not be:
(1) too long; (2) too short; (3) with fingernails; or (4) with a dry cloth.
• Check the Installation Instructions/Owner’s Manual—which can
be found by visiting deltafaucet.com and searching for your faucet
model—to ensure proper installation of all electrical connections
and spout insulating elements.
• Reset the unit by disconnecting the battery or power supply; wait 30
seconds and re-connect battery or power supply.
What if my LED does not come on?
• Check the LED plug to ensure it is fully engaged in the control box.
• Replace the batteries, if needed.
What if my faucet is not responding to touch and/or hands-free operation
and the manual handle doesn’t turn on the water?
• Replace the batteries.
• Contact 1-800-345-DELTA (3358) to speak with Delta Faucet customer
service or visit deltafaucet.com to review the information in the Installation
Instructions/Owner’s Manual for your model, if needed.
For more information about Delta Touch O Technology, visit
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deltafaucet.com/touch. The Touch O Technology User’s Guide—which
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can be downloaded from the “Literature” section on the site—provides
additional details about using and maintaining your faucet with
Touch O Technology.
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New technologies.
Touch O® and Touch O ™ Technologies (continued)
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What if the hands-free mode isn’t working on my faucet with
Touch O Technology?
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• Reactivate the hands-free mode by performing the following tap sequence:
(a) Put the handle in the OFF position.
(b) Do not touch the faucet for 10 seconds.
(c) Tap the faucet six times within four seconds.
(d) Wait for the red/blue light to stop flashing.
(e) Tap the faucet again six times within four seconds. This step
must be completed within four seconds of Step (d).
(f) The red/blue light will flash to confirm that the hands-free mode
is activated. If the red/blue light does not flash, wait 10 seconds
and repeat these steps.
If you’re still experiencing issues, contact 1-800-345-DELTA (3358)
or visit deltafaucet.com/customersupport for assistance.
You may also visit Smart Solutions on deltafaucet.com to learn more
about faucets with Touch O Technology. For more detailed care and
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maintenance information, visit deltafaucet.com/customersupport.
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Before you call.
Below, you’ll find some frequently asked questions and troubleshooting tips.
For more information on any topic—or to find information on a problem you
don’t see here—visit deltafaucet.com/customersupport where you can search
for more detailed instructions. You can also find helpful “How-To” videos on
deltafaucet.com/videogallery and YouTube.com/deltafaucet.
What should I do if my single-handle kitchen or lavatory faucet drips from the spout?
Your Delta® faucet is designed for leak-free performance, and all of our faucets
are performance-tested before they leave our manufacturing facilities. If you
experience a drip from the spout, follow the Early Maintenance instructions
on page 3 of this guide. If you continue to experience the problem, follow
these steps:
For Single-Handle Faucets, First:
• Remove the handle to determine what type of valve is inside.
• Look for an orange handle limit stop or a square stem in a yellow-green color.
If you have either of these, you have a DIAMOND™ Valve. If you don’t have an
orange handle limit stop or a yellow-green, square stem, you most likely have
a ball valve.
Handle with
Set Screw
Cap
Bonnet Nut
Stem
Valve
Cartridge
For DIAMOND Valve Models:
• Turn water off at the stops.
• Unthread cap.
• Use a wrench to tighten the bonnet nut. Be careful not to overtighten.
• Replace the handle.
• Contact 1-800-345-DELTA (3358) or visit
deltafaucet.com/customersupport for assistance if you
continue to experience issues.
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For Ball Valve Models:
• Replace the seats and springs—which can become worn through normal
use, depending on the water conditions in your area. To obtain replacement
seats and springs, call 1-800-345-DELTA (3358) or visit a local Delta
Genuine Parts dealer.
• Go to deltafaucet.com/customersupport and choose the appropriate link or
use the search tool for complete instructions on how to replace your faucet’s
seats and springs.
Handle with Button
& Set Screw
Set Screw
Red/Blue Button
Cap
Spout Assembly
Aerator
Cam & Packing
Ball Assembly
Seats & Springs
O-Rings
Gasket
Slip Ring
Diverter Assembly
Nuts
Visit the “How-To” Video Gallery on
deltafaucet.com/videogallery or
YouTube.com/deltafaucet to watch a
video demonstrating how to replace seats
and springs.
deltafaucet.com
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Before you call.
What should I do if my two-handle kitchen or lavatory faucet drips
from the spout?
For Two-Handle Faucets, First:
• Check under the sink to determine what type of valve is installed.
• Look for the supply tubes coming out from under your faucet. If they are
flexible gray tubes, you have a model with a DIAMOND™ Valve. If you don’t
have gray PEX supply tubes, you most likely have a two-handle valve with
seats and springs.
For DIAMOND Valve Models:
• Refer to the Installation Instructions/Owner’s Manual (available on
deltafaucet.com) for your specific model to ensure the handles are
properly installed. If they are not correctly installed, the valves may
not completely close, causing the spout to drip.
• Reinstall handles if necessary.
• Contact 1-800-345-DELTA (3358) or visit deltafaucet.com/customersupport
for assistance if you continue to experience issues.
For Non-DIAMOND Valve Models:
• Follow the Early Maintenance instructions on page 3 of this guide.
• Replace the seats and springs (see illustration below) if the faucet continues to
drip. To obtain replacement seats and springs, call 1-800-345-DELTA (3358)
or visit a local Delta® Genuine Parts dealer.
• Visit deltafaucet.com/customersupport and choose the appropriate link
or use the search tool for complete instructions on how to replace your
faucet’s seats and springs.
Non-DIAMOND Valve
Two-Handle Faucet
DIAMOND Valve
Two-Handle Faucet
Bonnet
Nut
Valve
Bonnet
Nuts
Assembly
Stems
Seats &
Springs
Base &
Gasket
End Valve
Bushing
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What should I do if my single- or two-handle faucet leaks under the handle?
• Turn water off at the stops.
• Remove the handle. (For single-handle DIAMOND Valve models, also
remove the cap.)
• Use an adjustable wrench or channel locks to tighten the bonnet nut (on
two-handle models and single-handle DIAMOND Valve models), or use a
strap wrench to tighten the cap (on other single-handle models). If you
don’t have a strap wrench, put a towel over the cap to protect the finish
and use channel locks.
• Replace the handle.
Strap Wrench
If that does not solve the problem, you may need to replace the cam
assembly for a single-handle faucet with a ball valve (see illustration
on page 14), or the stem unit assembly for a two-handle faucet (see
illustration below). For single- and two-handle DIAMOND Valve models,
you may need to replace the DIAMOND Valve assembly (see illustration
below). Visit deltafaucet.com/customersupport for detailed instructions.
Non-DIAMOND Valve
Two-Handle Faucet
DIAMOND Valve
Two-Handle Faucet
Valve
Assembly
Stem Unit
Assembly
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Before you call.
My two-handle widespread faucet is dripping
underneath the counter. How can I fix it?
Quick-Snap
It is extremely rare for a faucet to develop a leak
under the counter. Typically, leaks under the
counter occur upon installation.
For Delta® Widespread Faucets with
Quick-Snap® Installation:
If you have Quick-Snap connections and experience leaking at
the connection points, the Quick-Snap connections may not have been properly
installed. Visit deltafaucet.com/customersupport for detailed information on
how to properly engage your Quick-Snap connections—or to find out how to
solve the issue if your faucet does not have Quick-Snap connections.
For Delta Widespread Faucets with DIAMOND™ Seal Technology:
Two-handle faucets with DIAMOND Seal Technology feature a
John Guest® push-connect fitting that securely joins the
InnoFlex® PEX waterways in the handles to the spout inlet tube.
If you experience leaking at one of these connection points,
the John Guest fitting may not have been properly installed. If
the leak is occurring at the connection between the waterways
and the hot and/or cold water stops, the ferrule connection may
not have been properly installed. Refer to the Installation
Instructions/Owner’s Manual (available on deltafaucet.com)
for your specific model. You’ll find information on how to
release and reconnect the John Guest fitting, as well as how to
ensure proper ferrule connections at the water stops.
What if water isn’t flowing normally from my showerhead?
If you notice a performance issue, there may be debris
caught in your showerhead. Follow these steps to solve:
• Unscrew showerhead from arm.
Screen
• Turn on water and run for 30 seconds to flush the shower arm.
• Remove black/gray debris screen.
• Rinse screen with water.
• Soak showerhead in a 50/50 vinegar and water
solution for several hours.
• Replace debris screen.
• Reinstall the showerhead on the arm using plumber tape.
• Turn handle(s) to full-on hot and cold mixed position(s),
and flush water through the showerhead for several minutes.
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Smart features.
DIAMOND Seal Technology
Diamonds are the hardest substance known to man, and
DIAMOND Seal Technology takes full advantage of this
property. Exclusively from Delta Faucet, DIAMOND Seal
Technology uses a valve with a tough diamond coating to bring
you a faucet built to last up to five million uses. Plus, once
water enters the faucet, it remains out of contact with potential
metal contaminants.
Smart features.
Touch2O® Technology
Delta® Touch2O Technology allows you to turn the faucet on or off with just a
touch—anywhere on the faucet’s body or handle.
• Simple: A simple tap anywhere on the
spout or handle intuitively turns the
faucet on and off.
• Clean: When hands get messy, you can
start the flow of water with a forearm or
wrist, minimizing the potential for
cross-contamination.
• Efficient: Turning the faucet on and off
with just a tap makes everyday tasks
easy. The tap feature also makes it
simple to turn off the water flow when
it’s not needed between tasks,
potentially conserving water.
Touch O ™ Technology
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Touch it on. Touch it off. Tap anywhere on the spout or handle or simply put
your hands close to the faucet to intuitively activate the flow of water from
Delta lavatory faucets featuring Touch O Technology.
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• A simple tap is all it takes: With the handle in the ON position, tap
anywhere on the spout or handle to activate the flow of water.
• Hands-free operation: Place your hands within four inches of the faucet
and the water turns on. Remove them from the sensing field and the faucet
turns off within seconds.
• LED mode indicator: A blue LED flashes in hands-free mode and remains
constant when the touch feature is activated. When batteries need to be
replaced, the LED turns red.
• Water-efficient and clean: Moving your hands out of range shuts off the
water flow when it’s not needed between tasks, potentially saving water.
When hands are messy, you can activate the flow of water without touching
the faucet, helping keep you and your bathroom clean.
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Smart features.
H2Okinetic® Technology
Prepare yourself for the feeling of more water. Delta® H2Okinetic showers
sculpt water into a unique wave pattern—giving you the feeling of more
water without using more water. The secret is in the water droplets. Using
proprietary technology, the larger droplets formed in an H2Okinetic shower
move in a unique wave pattern, helping them retain heat better and creating
a warmer shower experience that blankets you with water. Why settle for an
ordinary shower, when you can have an extraordinary shower experience?
MultiChoice® Universal Valve
Flexibility is the big benefit of the MultiChoice Universal valve. Once the
MultiChoice Universal tub/shower valve is installed, future shower functionality
upgrades or style changes can be made easily—without altering the plumbing
behind the wall.
WaterSense® Labeled Lavatories
All Delta WaterSense labeled lavatories flow at 1.5 gallons per minute
(gpm)—a 32% savings versus the industry standard*—without sacrificing
the comfort and convenience of the user experience or the durability and
life span of the product.
*Industry standard ASME A112.18.1/CSA B125.1 of 2.2 gpm.
WaterSense Labeled Shower Devices
Delta WaterSense labeled showerheads and handshowers, which flow at a
water-efficient rate of 2.0 gpm or less, are available to coordinate with any
faucet style, from traditional to contemporary, and any Delta bath collection.
Many of these shower devices feature H2Okinetic Technology, which makes
less water feel like more, so you don’t have to sacrifice your shower experience.
In2ition® Two-in-One Shower
With the In2ition Two-in-One Shower, you can get water where you need it
most. The showerhead features a detachable handshower, which can run
separately or simultaneously with the showerhead, giving you the warmth and
flexibility of two streams of water at once. With a click on the handshower,
you can adjust the flow of water, from relaxing massage to invigorating spray.
Press the pause button, and the water slows to a trickle, allowing you to
conserve water while doing tasks such as lathering up or shaving.
MagnaTite® Docking
Delta-exclusive MagnaTite docking keeps the kitchen pull-down spray wand
firmly in place with a powerful integrated magnet, so it stays neatly in place
when not in use.
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Multi-Flow™ Technology
Delta kitchen faucets with Multi-Flow technology operate at a water-efficient
1.5 gpm for both spray and stream, but extra volume is just a touch away.
With a simple touch of the toggle, you can switch to a higher flow for tasks
requiring more water volume, such as filling the sink or large pots.
Palm® Shower
The Delta Palm Shower puts choice, control and durability in the palm of
your hand. It offers simple, one-handed operation with a rubberized grip to
hug your hand securely. Whether you are showering yourself, a young child or
a pet, the ergonomically designed Palm Shower is the solution to soapy hands
and hard-to-grip handles.
ActivTouch® Handshower
The ActivTouch handshower’s ergonomic handle and three spray-selection
buttons let you choose up to eight spray options with the one-handed push
of a button. From a full body spray to a concentrated massage spray—and
everything in between—it adds a custom touch to any shower.
Brilliance® Finishes
H Okinetic Showerhead
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Delta Brilliance finishes, like
the popular Brilliance Stainless,
are developed using a patented
process called Physical Vapor
Deposition (PVD). Brilliance
finish coating molecules are
embedded deep into the faucet
surface, creating a long-lasting
bond. These beautiful finishes—
which won’t corrode, tarnish or
discolor—are designed to look like
new for life.
Touch-Clean® Spray Holes
Delta Touch-Clean soft, rubber
spray holes allow you to easily
wipe away calcium and lime
buildup from the spray face of
your showerhead, handshower
or kitchen faucet sprayer—with
just the touch of a finger.
Lifetime faucet and finish limited warranty.
Delta Faucet Company products are warranted to the original
consumer purchaser. Please refer to the warranty enclosed with
each Delta® product for specific details. Additional copies are
available upon request. Delta electronic faucets come with a
five-year limited warranty.
Have a question or need assistance?
Please call 1-800-345-DELTA (3358) and one of our
Customer Resource Representatives will be glad to help you.
And don’t forget to register your faucets at
deltafaucet.com/warranty.
For more detailed care and maintenance information,
visit deltafaucet.com/customersupport.
John Guest is a registered trademark of John Guest Limited.
WaterSense is a registered trademark of the U.S. Environmental Protection Agency.
A MASCO COMPANY
Delta Faucet Company
55 E. 111th St., P.O. Box 40980
Indianapolis, IN 46280
Masco Canada Limited
350 S. Edgeware Rd.
St.Thomas, Ontario N5P 4L1
deltafaucet.com
800.345.DELTA (3358)
©2012 Masco Corporation of Indiana
DL-1767 9/13
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