Dell XPS 400 Service Manual
Dell™ XPS™ 400 Service Manual
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
If you purchased a Dell™ n-Series computer, any references in this document to Microsoft® Windows® operating systems are
not applicable.
Information in this document is subject to change without notice.
© 2006 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, XPS, and the DELL logo are trademarks of Dell Inc.; Intel, Pentium, and SpeedStep are registered trademarks
of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model DCTA
August 2006 Rev. A01
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About Your Computer: Dell XPS 400 Service Manual
connector
(optional)
digital video cameras and external storage devices.
7
vents
For adequate cooling, do not block any of the vents.
NOTICE: Do not use the vents as handles; doing so may result in damage to
your computer. Also, ensure that there is a minimum of two inches of space
between all vents and any object near these vents.
8
9
USB 2.0
Use the front USB connectors for devices that you connect occasionally, such
connectors as joysticks or cameras. It is recommended that you use the back USB
(2)
connectors for devices that typically remain connected, such as printers,
keyboards, and mice, or for bootable USB devices, which may not function
properly if attached to the front connectors.
power
button
Press to turn on the computer.
NOTICE: To avoid losing data, do not use the power button to turn off the
computer. Instead, perform an operating system shutdown.
10 hard-drive The hard drive activity light is on when the computer reads data from or
activity
light
writes data to the hard drive. The light might also be on when a device such
as a CD player is operating.
11 diagnostic
lights (4)
Use the lights to help you troubleshoot a computer problem based on the
12 headphone Use the headphone connector to attach headphones.
connector
13 microphone Use the microphone connector to attach a personal computer microphone for
connector
voice or musical input into a sound or telephony program.
14 Service
Used to identify your computer when you access the Dell Support website or
call technical support.
Tag
Back View of the Computer
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About Your Computer: Dell XPS 400 Service Manual
1 power
connector
Insert the power cable.
Line-in connector — Use the blue line-in connector to attach a
2 sound
card
record/playback device such as a cassette player, CD player, or VCR.
Line-out connector — Use the green line-out connector to attach
headphones and most speakers with integrated amplifiers.
Microphone connector — Use the pink microphone connector to attach a
personal computer microphone for voice or musical input into a sound or
telephony program.
connectors
(5)
Surround connector — Use the black surround connector to attach
multichannel-capable speakers.
Center/subwoofer (Center/LFE) connector — Use the yellow subwoofer
connector to attach multiple speakers.
3 network
To attach your computer to a network or broadband device, connect one end of
connector a network cable to either a network port or your network or broadband device.
Connect the other end of the network cable to the network connector on your
computer. A click indicates that the network cable has been securely attached.
NOTE: Do not plug a telephone cable into the network connector.
On computers with a network connector card, use the connector on the card.
4 USB 2.0
Use the back USB connectors for devices that typically remain connected, such
connectors as printers, keyboards, and mice, or for bootable USB devices which may not
(5)
more information on booting to a USB device)
It is recommended that you use the front USB connectors for devices that you
connect occasionally, such as joysticks or cameras.
5 card slots Access connectors for any installed PCI or PCI Express cards.
(6)
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About Your Computer: Dell XPS 400 Service Manual
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Before You Begin: Dell XPS 400 Service Manual
Before You Begin
Dell™ XPS™ 400 Service Manual
Getting Started
This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each
procedure assumes that the following conditions exist:
You have performed the steps in "Turning Off Your Computer" and "Before Working Inside Your Computer."
You have read the safety information in your Dell™ Product Information Guide.
A component can be replaced by performing the removal procedure in reverse order.
Recommended Tools
The procedures in this document may require the following tools:
Small flat-blade screwdriver
Phillips screwdriver
Long Phillips screwdriver
Flash BIOS update program floppy disk or CD
Turning Off Your Computer
NOTICE: To avoid losing data, save and close any open files and exit any open programs before you turn off your
computer.
1. Shut down the operating system:
a. Save and close any open files, exit any open programs, click the Start button, and then click Turn Off
Computer.
b. In the Turn off computer window, click Turn off.
The computer turns off after the operating system shutdown process finishes.
2. Ensure that the computer and any attached devices are turned off. If your computer and attached devices did not
automatically turn off when you shut down your operating system, press and hold the power button for 4 seconds.
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Before You Begin: Dell XPS 400 Service Manual
Before Working Inside Your Computer
Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own
personal safety.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card.
Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its
edges, not by its pins.
NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is
not authorized by Dell is not covered by your warranty.
NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. Some
cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs
before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any
connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.
NOTICE: To avoid damaging the computer, perform the following steps before you begin working inside the computer.
1. Turn off your computer.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the
network port or device.
2. Disconnect any telephone or telecommunication lines from the computer.
3. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to
ground the system board.
NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface,
such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to
dissipate any static electricity that could harm internal components.
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Removing the Computer Cover: Dell XPS 400 Service Manual
Removing the Computer Cover
Dell™ XPS™ 400 Service Manual
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
removing the cover.
NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface,
such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to
dissipate any static electricity that could harm internal components.
2. If you have installed a security cable, remove it from the security cable slot.
NOTICE: Ensure that sufficient space exists to support the removed cover—at least 30 cm (1 ft) of desk top space.
NOTICE: Ensure that you are working on a level, protected surface to avoid scratching either the computer or the
surface on which it is resting.
3. Lay your computer on its side with the computer cover facing up.
4. Pull back the cover latch release on the top panel.
5. Locate the three hinge tabs on the bottom edge of the computer.
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Removing the Computer Cover: Dell XPS 400 Service Manual
6. Grip the sides of the computer cover and pivot the cover up.
7. Lift the cover away and set it aside in a secure location.
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Technical Overview: Dell XPS 400 Service Manual
Technical Overview
Dell™ XPS™ 400 Service Manual
Inside View of Your Computer
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
System Board Components
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Technical Overview: Dell XPS 400 Service Manual
DC Power Connector P1
Pin Number Signal Name Color
Wire Gauge
1
2
3
4
5
6
7
8
9
+3.3 VDC
+3.3 VDC
COM
Orange 18-AWG
Orange 18-AWG
Black
Red
18-AWG
18-AWG
18-AWG
18-AWG
18-AWG
18-AWG
+5 VDC
COM
Black
Red
+5 VDC
COM
Black
Gray
POK
+5 VFP
Purple 18-AWG
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Technical Overview: Dell XPS 400 Service Manual
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
+12 VB DC
+12VB DC
+3.3 VDC
+3.3 VDC
-12 VDC
COM
White
White
18-AWG
18-AWG
Orange 18-AWG
Orange 18-AWG
Blue
18-AWG
18-AWG
Black
PS-ON
COM
Green 18-AWG
Black
Black
Black
N/C
18-AWG
18-AWG
18-AWG
18-AWG
18-AWG
18-AWG
18-AWG
18-AWG
COM
COM
N/C
+5 VDC
+5 VDC
+5 VDC
COM
Red
Red
Red
Black
DC Power Connector P2
Pin Number Signal Name 18-AWG Wire
1
2
3
4
COM
Black
Black
Yellow
Yellow
COM
+12 VA DC
+12 VA DC
DC Power Connect P3 and P5
Pin Number Signal Name 18-AWG Wire
1
2
3
+3.3 VDC
COM
Orange
Black
Red
+5 VDC
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Technical Overview: Dell XPS 400 Service Manual
4
5
COM
Black
White
+12 VB DC
DC Power Connector P4
Pin Number Signal Name 18-AWG Wire
1
2
3
4
5
6
N/C
N/C
COM
Black
Black
Orange
Red
COM
+3.3 VDC
+5 VDC
+12A VDC
Yellow
DC Power Connector P7
Pin Number Signal Name 18-AWG Wire
1
2
3
4
+5 VDC
COM
Red
Black
Black
Yellow
COM
+12 A VDC
DC Power Connectors P8, P9, and P10
Pin Number Signal Name 18-AWG Wire
1
+12 VA DC
Yellow
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Technical Overview: Dell XPS 400 Service Manual
2
3
4
COM
Black
Black
Red
COM
+5V DC
NOTE: The P10 connector is intended for use with PCI Express graphics cards that have power requirements exceeding
75 watts.
DC Power Connector P11
Pin Number Signal Name 18-AWG Wire
1
2
3
4
+12 VB DC
COM
White
Black
Black
Red
COM
+5V DC
DC Power Connector P12
Pin Number Signal Name 18-AWG Wire
1
2
3
4
5
6
+12 B VDC
+12 B VDC
+12 B VDC
COM
White
White
White
Black
Black
Black
COM
COM
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Specifications: Dell Dimension 9150 Service Manual
Specifications
Dell™ XPS™ 400 Service Manual
Processor
Processor type
Intel® Pentium® 4 Socket-T with Hyper-
Threading or Dual-Core support
Cache
2 MB
Memory
Type
dual-channel 533- and 667-MHz DDR2
Memory connectors
Memory capacities
Minimum memory
Maximum memory
BIOS address
four
256 MB, 512 MB, or 1 GB
512 MB
4 GB
F0000h
Computer Information
Chipset
Intel 945P
eight
DMA channels
Interrupt levels
BIOS chip (NVRAM)
NIC
24
4 Mb
integrated-network interface capable of
10/100/1000-Mbps communication
System clock
800- or 1066-MHz data rate
Video
Type
PCI Express
Audio
Type
internal 7.1 channel or PCI option cards
Expansion Bus
Bus type
PCI 32 bit
PCI Express x1, x4, and x16
Bus speed
PCI 33 MHz
PCI Express 100 MHz
PCI Express:
Bus throughput
x1 slot bidirectional speed — 500
MB/s
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Specifications: Dell Dimension 9150 Service Manual
x4 slot bidirectional speed — 2
GB/s
x16 slot bidirectional speed — 8
GB/s
PCI
connectors
three
connector size
120 pins
32 bits
connector data width (maximum)
PCI Express
connector
one x1
connector size
36 pins
connector data width (maximum)
PCI Express
1 PCI Express lane
connector
one x4
connector size
98 pins
connector data width (maximum)
4 PCI Express lanes
PCI Express
connector
one x16
connector size
164 pins
connector data width (maximum)
16 PCI Express lanes
Drives
Externally accessible:
two 3.5-inch drive bays (FlexBay)
two 5.25-inch drive bays
Available devices
serial ATA drives (2), floppy drive, USB
memory devices, CD drive, CD-RW drive,
DVD drive, DVD-RW drive, Media Card
Reader, and DVD/CD-RW combo drive
Internally accessible:
two 3.5-inch hard-drive bays
Connectors
External connectors:
IEEE 1394
one front-panel 6-pin serial connector
(with optional card)
Video
15-pin VGA connector
28-pin DVI connector
RJ-45 connector
Network adapter
USB
two front-panel and five back-panel USB
2.0-compliant connectors
Audio
five back-panel connectors for line-in,
line-out, microphone, surround, and
center/Low Frequency Effects (LFE)
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Specifications: Dell Dimension 9150 Service Manual
channel; two front-panel connectors for
headphones/microphone
System board connectors:
Primary IDE drive
Serial ATA
40-pin connector
four 7-pin connectors
FlexBay Drive
USB 10-pin header for optional floppy
drive or optional Media Card Reader (3.5-
inch bay devices)
Fan
two 3-pin and one 5-pin connector
three 120-pin connectors
36-pin connector
PCI
PCI Express x1
PCI Express x4
PCI Express x16
98-pin connector
164-pin connector
Controls and Lights
Power control
push button
Power light
green light — Blinking green in sleep
state; solid green for power-on state.
amber light — Blinking amber indicates a
problem with the power supply inside the
computer. If the system cannot boot and
there is a solid amber light, this indicates
a problem with the system board (see
Hard-drive access light
green
Link integrity light (on integrated network green light — A good connection exists
adapter)
between a 10-Mbps network and the
computer.
orange light — A good connection exists
between a 100-Mbps network and the
computer.
off (no light) — The computer is not
detecting a physical connection to the
network.
Activity light (on integrated network
adapter)
yellow light — Blinking indicates activity
on the network.
Diagnostic lights
four lights on the front panel (see
Standby power light
AUXPWR on the system board
Power
DC power supply:
Wattage
375 W
Heat dissipation
1280 BTU/hr
NOTE: Heat dissapation is calculated
based upon the power supply wattage
rating.
Voltage (See the safety instructions manual selection power supplies — 90 to
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Specifications: Dell Dimension 9150 Service Manual
in the Product Information Guide
for important voltage setting
information.)
135 V and 180 to 265 V at 50/60 Hz
3-V CR2032 lithium coin cell
Backup battery
Physical
Height
Width
46.48 cm (18.3 inches)
18.54 cm (7.3 inches)
45.42 cm (17.88 inches)
15.4 kg (34 lb)
Depth
Weight
Environmental
Temperature:
Operating
10° to 35°C (50° to 95°F)
–40° to 65°C (–40° to 149°F)
20% to 80% (noncondensing)
Storage
Relative humidity
Maximum vibration:
Operating
0.25 G at 3 to 200 Hz at 0.5 octave/min
0.5 G at 3 to 200 Hz at 1 octave/min
Storage
Maximum shock:
Operating
bottom half-sine pulse with a change in
velocity of 20 inches/sec (50.8 cm/sec)
Storage
27-G faired square wave with a velocity
change of 200 inches/sec (508 cm/sec)
Altitude:
Operating
Storage
–15.2 to 3048 m (–50 to 10,000 ft)
–15.2 to 10,668 m (–50 to 35,000 ft)
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Advanced Troubleshooting: Dell XPS 400 Service Manual
Advanced Troubleshooting
Dell™ XPS™ 400 Service Manual
Power Lights
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
The power button light located on the front of the computer illuminates and blinks or remains solid to indicate different states:
If the power light is green and the computer is not responding.
Ensure the display is connected and powered on.
If the power light is blinking green, the computer is in standby mode. Press a key on the keyboard, move the mouse,
or press the power button to resume normal operation.
If the power light is off, the computer is either turned off or is not receiving power.
Reseat the power cable into both the power connector on the back of the computer and the electrical outlet.
If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and
that the power strip is turned on. Also bypass power protection devices, power strips, and power extension
cables to verify that the computer turns on properly.
Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Ensure that the main power cable and front panel cable are securely connected to the system board.
If the power light is blinking amber, the computer is receiving electrical power, but an internal power problem might
exist.
Ensure that the voltage selection switch is set to match the AC power at your location (if applicable).
If the power light is steady amber, a device might be malfunctioning or incorrectly installed.
Ensure that all power cables are securely connected to the system board.
Diagnostic Lights
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
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Advanced Troubleshooting: Dell XPS 400 Service Manual
To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on the front panel (see
"Front View of the Computer"). When the computer starts normally, the lights flash. After the computer starts, all four lights
display solid green. If the computer malfunctions, the color and sequence of the lights identify the problem.
Light Pattern
Problem Description Suggested Resolution
The computer is in a
normal "off" condition
or a possible pre-BIOS
failure has occurred.
The diagnostic lights
are not lit after the
system successfully
boots to the operating
system.
A possible processor
failure has occurred.
Memory modules are
detected, but a
memory failure has
occurred.
If you have two or more memory modules installed, remove the modules,
the computer starts normally, reinstall an additional module. Continue
until you have identified a faulty module or reinstalled all modules
without error.
If available, install properly working memory of the same type into your
If the problem persists, contact Dell.
A possible graphics
card failure has
occurred.
reinstall it, and then restart the computer.
If the problem still exists, install a graphics card that you know works
and restart the computer.
If the problem persists, contact Dell.
A possible floppy drive Reseat all power and data cables and restart the computer.
or hard drive failure
has occurred.
A possible USB failure
has occurred.
Reinstall all USB devices, check cable connections, and then restart the
computer.
No memory modules
are detected.
If you have two or more memory modules installed, remove the modules,
the computer starts normally, reinstall an additional module. Continue
until you have identified a faulty module or reinstalled all modules
without error.
If available, install properly working memory of the same type into your
If the problem persists, contact Dell.
Memory modules are
detected, but a
memory configuration
or compatibility error
exists.
Ensure that no special memory module/memory connector placement
Verify that the memory modules that you are installing are compatible
If the problem persists, contact Dell.
A possible expansion
card failure has
occurred.
1. Determine if a conflict exists by removing a card (not a graphics card)
2. If the problem persists, reinstall the card that you removed, remove a
different card, and then restart the computer.
3. Repeat this process for each card. If the computer starts normally,
troubleshoot the last card removed from the computer for resource
4. If the problem persists, contact Dell.
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Advanced Troubleshooting: Dell XPS 400 Service Manual
Another failure has
occurred.
Ensure that the cables are properly connected to the system board from
the hard drive, CD drive, and DVD drive (see "System Board
Components").
If there is an error message on your screen identifying a problem with a
device (such as the floppy drive or hard drive), check the device to make
sure it is functioning properly.
The operating system is attempting to boot from a device (such as the
sequence is correct for the devices installed on your computer.
If the problem persists, contact Dell.
The computer is in a
normal operating
None.
condition after POST.
Beep Codes
Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of
beeps, called a beep code, identifies a problem. One possible beep code (code 1-3-1) consists of one beep, a burst of three
beeps, and then one beep. This beep code tells you that the computer encountered a memory problem.
Reseating the memory modules may fix the beep code errors in the following table. If the problem persists, see "Contacting
Dell" in your Owner's Manual for instructions on obtaining technical assistance.
Code
1-3-1 through 2-4-4 Memory not being properly identified or used
4-3-1 Memory failure above address 0FFFFh
Cause
If you hear one of the following beep codes, see "Contacting Dell" in your Owner's Manual for instructions on obtaining
technical assistance.
Code Cause
1-1-2 Microprocessor register failure
1-1-3 NVRAM
1-1-4 ROM BIOS checksum failure
1-2-1 Programmable interval timer
1-2-2 DMA initialization failure
1-2-3 DMA page register read/write failure
3-1-1 Slave DMA register failure
3-1-2 Master DMA register failure
3-1-3 Master interrupt mask register failure
3-1-4 Slave interrupt mask register failure
3-2-2 Interrupt vector loading failure
3-2-4 Keyboard Controller Test failure
3-3-1 NVRAM power loss
3-3-2 NVRAM configuration
3-3-4 Video Memory Test failure
3-4-1 Screen initialization failure
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Advanced Troubleshooting: Dell XPS 400 Service Manual
3-4-2 Screen retrace failure
3-4-3 Search for video ROM failure
4-2-1 No time tick
4-2-2 Shutdown failure
4-2-3 Gate A20 failure
4-2-4 Unexpected interrupt in protected mode
4-3-3 Timer-chip counter 2 failure
4-3-4 Time-of-day clock stopped
4-4-1 Serial or parallel port test failure
4-4-4 Cache test failure
Message
Possible Cause
Corrective Action
8042 Gate-
A20 error
The keyboard controller failed If you receive this message after you make
its test.
changes in the system setup program, enter
the system setup program and restore the
original value(s).
Address Line
Short!
An error in the address
decoding circuitry in the
memory has occurred.
C: Drive
Error
The hard drive is not working Ensure that the drive is installed correctly in
or is not configured correctly. the computer and defined correctly in the
system setup program.
C: Drive
Failure
Cache
The cache memory is not
operating.
See "Contacting Dell" in your Owner's Manual
for instructions on obtaining technical
assistance.
Memory Bad,
Do Not
Enable
Cache
CH-2 Timer
Error
An error is occurring on the
timer on the system board.
See "Contacting Dell" in your Owner's Manual
for instructions on obtaining technical
assistance.
CMOS Battery
State Low
The system configuration
information in the system
setup program is incorrect or
the battery charge may be
low.
Enter the system setup program, verify the
system configuration, and then restart the
computer.
CMOS
Checksum
Failure
CMOS System
Options Not
Set
CMOS Display
Type
Mismatch
CMOS Memory
Size
Mismatch
CMOS Time
and Date Not
Set
Diskette
Drive A or B is present but
has failed the BIOS POST.
Ensure that the drive is installed correctly in
the computer and defined correctly in the
system setup program. Check the interface
cable at both ends.
Boot Failure
DMA Error
the system board.
replaced.
DMA 1 Error
DMA 2 Error
FDD
The BIOS cannot
Controller
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Advanced Troubleshooting: Dell XPS 400 Service Manual
communicate with the floppy
the interface cable at both ends.
installed correctly in the computer and defined
Failure
HDD
Controller
Failure
INTR1 Error
INTR2 Error
An interrupt channel on the
system board failed to POST.
replaced.
Invalid Boot
Diskette
The operating system cannot
be located on drive A or drive that drive A or drive C is properly identified.
C.
Enter the system setup program and confirm
Keyboard
Error
The BIOS has detected a
stuck key.
Ensure that nothing is resting on the keyboard;
if a key appears to be stuck, carefully pry it up.
If the problem persists, you may need to
replace the keyboard.
KB/Interface
Error
An error occurred with the
keyboard connector.
Ensure that nothing is resting on the keyboard;
if a key appears to be stuck, carefully pry it up.
If the problem persists, you may need to
replace the keyboard.
No ROM
Basic
The operating system cannot
be located on drive A or drive that drive A or drive C is properly identified.
C.
Enter the system setup program and confirm
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System Setup
Dell™ XPS™ 400 Service Manual
Overview
Use system setup as follows:
To change the system configuration information after you add, change, or remove any hardware in your computer
To set or change a user-selectable option such as the user password
To read the current amount of memory or set the type of hard drive installed
Before you use system setup, it is recommended that you write down the system setup screen information for future
reference.
NOTICE: Unless you are an expert computer user, do not change the settings for this program. Certain changes can
make your computer work incorrectly.
Entering System Setup
1. Turn on (or restart) your computer.
2. When the blue DELL™ logo is displayed, you must watch for the F2 prompt to appear.
3. Once this F2 prompt appears, press <F2> immediately.
NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt can appear very quickly, so you must
watch for it to display, and then press <F2>. If you press <F2> before you are prompted, this keystroke will be lost.
4. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows®
desktop. Then, shut down your computer and try again.
System Setup Screens
The system setup screen displays current or changeable configuration information for your computer. Information on the
screen is divided into three areas: the options list, active options field, and key functions.
Option Field — This field contains
information about each option. In
this field you can view your current
settings and make changes to your
settings.
Use the right and left arrow keys to
highlight an option. Press <Enter> to
make that selection active.
Options List — This field appears on the left side of the system setup window. The
field is a scrollable list containing features that define the configuration of your
computer, including installed hardware, power conservation, and security features.
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Scroll up and down the list with the up- and down-arrow keys. As an option is
highlighted, the Option Field displays more information about that option and the
option's current and available settings. By pressing <Enter> or the left and right
arrow keys, you can toggle between a primary topic (collapsed) and subtopics
(expanded).
Key Functions — This field appears
below the Option Field and lists
keys and their functions within the
active system setup field.
System Setup Options
NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not
appear exactly as listed.
System
Displays the System name, BIOS Version number, Service Tag, Express Service Code, and Asset
Tag.
System Info
NOTE: The system name listed in the BIOS may not appear exactly as the name that appears on the
computer or in the computer's documentation.
Displays the following information for the processor installed in the system: Processor Type, Processor
Clock Speed, Processor Bus Speed, Processor Cache Size, Processor ID number, whether the
processor is Hyperthreading or Multiple Core Capable, and if the processor has 64-bit Technology.
Processor Info
Memory Info
Displays the amount of Installed Memory, Memory Speed, Memory Channel Mode, and a
description of the Memory Technology. This option also displays a table that describes the memory
size, whether the memory module is ECC capable, single or dual rank, type, and organization.
PCI Info
Displays the contents of each PCI slot.
Date/Time
Controls the system's internal calendar and clock.
Determines the order in which the system searches for boot devices during system startup.
Boot Sequence
NOTE: If you insert a boot device and restart the computer, this option appears in the system setup
menu. To boot from a USB memory device, select the USB device and move it so it becomes the first
device in the list.
Drives
Enables and disables the floppy drives and sets read permission for the internal floppy drive. Off disables
all floppy drives. USB enables the USB floppy drive. Internal (the default setting) enables the internal
floppy drive. Read Only enables the internal drive controller and allows the internal floppy drive read-
only permission.
Diskette
Drive
NOTE: Operating systems with USB support will recognize USB floppy drives regardless of this setting.
Enables or disables a SATA device (such as a hard-drive). On (the default setting) enables the interface
so that the device can be used.
SATA Drives 0
through 3
Displays the Controller type (SATA), Port number the drive is using, Drive ID number, Capacity, Link
Speed, and whether the drive is controlled by the BIOS.
Enables or disables an ATA device (such as a CD or DVD drive). On (the default setting) enables the
interface so that the device can be used.
PATA Drives 0
through 1
Displays the Controller type (ATA), Port number the drive is using, Drive ID number, Capacity, Link
Speed, and whether the drive is controlled by the BIOS.
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Determines the integrated SATA controller's operating mode:
SATA Operation RAID Autodetect/ AHCI (the default setting) – RAID if the drives are signed, otherwise AHCI
RAID Autodetect/ ATA – RAID if the drives are signed, otherwise ATA
RAID On – SATA is configured for RAID on every boot.
Onboard Devices
You can set the NIC to On (default), Off, or On w/ PXE. When the On w/ PXE setting is active
(available only for the future boot process), the computer prompts you to press <Ctrl><Alt><b>.
Pressing this key combination causes a menu to display that allows you to select a method for booting
from a network server. If a boot routine is not available from the network server, the computer attempts
to boot from the next device in the boot sequence list.
Integrated
NIC
Controller
Integrated
Audio
Enables or disables the onboard audio controller.
Controller
USB
Set to On (default) so that USB devices will be detected and supported in the operating system.
Controller
This field enables and disables the internal USB for FlexBay.
Off = Internal USB for FlexBay is disabled.
On = Internal USB for FlexBay is enabled.
USB for
FlexBay
No Boot = Internal USB for FlexBay is enabled but not bootable.
The factory default setting is No Boot.
NOTE: This USB option appears only if a FlexBay device is installed.
Video
This setting specifies which video controller is primary, PCI or PEG.
Primary Video
NOTE: This only applies to a PCI video controller installed in the 32-bit, 33 MHz, PCI expansion slot.
Settings are reversed if a PCI video controller is installed in a 64-bit PCIx expansion slot.
Performance
This setting specifies whether more than one core is enabled. The performance of some applications may
improve with an additional core enabled. The default is On (second core enabled).
Multiple CPU
Core
SpeedStep
If applicable, Intel SpeedStep® appears in the Options List under Performance.
If your computer processor supports Hyper-Threading, this option appears in the Options List (defaults to
On).
HyperThreading
Bypass (default) — Your computer does not test or change the current acoustics mode setting.
Quiet — The hard drive operates at its most quiet setting.
Suggested — The hard drive operates at the level suggested by the drive manufacturer.
Performance — The hard drive operates at its maximum speed.
HDD Acoustic
Mode
NOTE: Switching to performance mode will cause the drive heads to move faster, causing the hard drive
to be noisier. However, some drives may not see an increase in data transfer rates.
NOTE: Changing the acoustics setting does not alter your hard drive image.
Security
This section displays available system security options.
Displays the current status of the system setup password security feature and allows a new system setup
password to be assigned and verified.
Admin
Password
Displays the current status of the system's password security feature and allows a new system password
to be assigned and verified.
System
Password
This option locks the system password field with the setup password. When the field is locked, you can no
longer disable password security by pressing <Ctrl><Enter> when the computer starts. Also, a valid
Admin password is required to change the system password (defaults to Unlocked).
Password
Changes
Execute
Disable
Enables or disables Execute Disable memory protection technology. On is the default setting.
Power Management
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Determines what happens when AC power is restored to the computer. On restarts the computer when
power is restored after an outage. Last returns the computer to its last state before power was removed.
AC Recovery
Off is the default setting.
Sets the computer to automatically turn on. Choices are every day or every Monday through Friday.
Auto Power On
The default setting is Off.
This feature does not work if you turn off your computer using a power strip or surge protector.
Sets time to automatically turn on the computer.
Time is kept in the standard 12-hour format (hours:minutes). Change the startup time by pressing the
right- or left-arrow key to increase or decrease the numbers, or type numbers in both the date and time
fields.
Auto Power
Time
This feature does not work if you turn off your computer using a power strip or surge protector.
The options are S1, a suspend state where the computer is running in a low-power mode, and S3, a
standby state where the power is reduced or turned off for most components, however, system memory
remains active.
Suspend Mode
Maintenance
SERR DMI
Message
Some graphics cards require that the SERR DMI message be disabled. The default setting is On.
Asset Tag
Owner Tag
Displays the system asset tag.
Displays the system owner tag.
When Continue is selected, this setting restores the computer's default settings. The default setting is
Cancel.
Load Defaults
Event Log
Displays the system event log.
POST Behavior
When set to On (default), your computer starts more quickly because it skips certain configurations and
tests.
Fastboot
This option involves the rightmost bank of keys on your keyboard. When set to On (default), this option
activates the numeric and mathematical features shown at the top of each key. When set to Off, this
option activates the cursor-control functions labeled on the bottom of each key.
Numlock Key
POST Hotkeys
This option allows you to specify the function keys to display on the screen when the computer starts.
This option enables or disables keyboard error reporting when the computer starts.
Keyboard
Errors
Boot Sequence
This feature allows you to change the boot sequence for devices.
Option Settings
Diskette Drive — The computer attempts to boot from the floppy drive. If the floppy in the drive is not bootable, the
computer attempts to boot to the hard drive.
Hard Drive — The computer attempts to boot from the primary hard drive. If no operating system is on the drive, the
computer attempts to boot to the next bootable device.
CD Drive — The computer attempts to boot from the CD drive. If no CD is in the drive, or if the CD has no operating
system, the computer attempts to boot to the next bootable device.
NOTE: The computer attempts to boot to all bootable devices but if no bootable device is found, the computer
generates the No boot device available error message. Press the <F1> key to retry the boot, or press the <F2> key to
enter the setup utility.
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USB Flash Device — Insert the memory device into a USB port and restart the computer. When F12 = Boot Menu
appears in the upper-right corner of the screen, press <F12>. The BIOS detects the device and adds the USB flash
option to the boot menu.
NOTE: To boot to a USB device, the device must be bootable. To ensure that your device is bootable, check the device
documentation.
Changing Boot Sequence for the Current Boot
You can use this feature, for example, to restart your computer to a USB device such as a floppy drive, memory key, or CD-
RW drive.
NOTE: If you are booting to a USB floppy drive, you must first set the floppy drive to OFF in system setup.
1. If you are booting to a USB device, connect the USB device to a USB connector (see "Back View of the Computer").
2. Turn on (or restart) your computer.
3. When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press <F12>.
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows
desktop. Then shut down your computer and try again.
The Boot Device Menu appears, listing all available boot devices. Each device has a number next to it.
4. At the bottom of the menu, enter the number of the device that is to be used for the current boot only.
For example, if you are booting to a USB memory key, highlight USB Flash Device and press <Enter>.
NOTE: To boot to a USB device, the device must be bootable. To make sure your device is bootable, check the device
documentation.
Changing Boot Sequence for Future Boots
2. Use the arrow keys to highlight the Boot Sequence menu option and press <Enter> to access the menu.
NOTE: Write down your current boot sequence in case you want to restore it.
3. Press the up- and down-arrow keys to move through the list of devices.
4. Press the spacebar to enable or disable a device (enabled devices have a checkmark).
5. Press plus (+) or minus (–) to move a selected device up or down the list.
Clearing Forgotten Passwords
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
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2. Locate the 3-pin password jumper (PSWD) on the system board, and remove the jumper plug from pins 1 and 2.
3. Place the jumper plug on pins 2 and 3.
5. Connect your computer and monitor to electrical outlets, and turn them on.
6. After the Microsoft® Windows® desktop appears on your computer, shut down the computer.
7. Turn off the monitor and disconnect it from the electrical outlet.
8. Disconnect the computer power cable from the electrical outlet, and press the power button to ground the system
board.
10. Reattach the password jumper (PSWD) to pins 1 and 2 to re-enable the password feature.
NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the
computer.
12. Connect your computer and devices to electrical outlets, and turn them on.
Clearing CMOS Settings
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
2. Reset the current CMOS settings:
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b. Remove the jumper plug from pins 1 and 2.
c. Place the jumper plug on pins 2 and 3 and wait approximately five seconds.
d. Replace the jumper plug on pins 1 and 2.
NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the
computer.
4. Connect your computer and devices to electrical outlets, and turn them on.
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Removing and Installing Parts
Dell™ XPS™ 400 Service Manual
Memory
You can increase your computer memory by installing memory modules on the system board. For information on the type of
NOTICE: Before you install new memory modules, download the most recent BIOS for your computer from the Dell™
Support website at support.dell.com.
Memory Overview
Memory modules should be installed in pairs of matched memory size, speed, and technology. If the memory modules
are not installed in matched pairs, the computer will continue to operate, but with a slight reduction in performance.
See the label in the corner of the module to determine the module's capacity.
NOTE: Always install memory modules in the order indicated on the system board.
The recommended memory configurations are:
A pair of matched memory modules installed in connectors DIMM_1 and DIMM_2
or
A pair of matched memory modules installed in connectors DIMM_1 and DIMM_2 and another matched pair
installed in connectors DIMM_3 and DIMM_4
NOTICE: Do not install ECC or buffered memory modules. Only unbuffered, non-ECC memory is supported.
If you install mixed pairs of DDR2 400-MHz (PC2-3200), DDR2 533-MHz (PC2-4300) and DDR2 667-MHz (PC2-5300)
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memory, the modules function at the slowest speed installed.
Be sure to install a single memory module in the DIMM_1 connector, the connector closest to the processor, before you
install modules in the other connectors.
NOTE: Memory purchased from Dell is covered under your computer warranty.
NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them
separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do
not pair an original memory module with a new memory module. Otherwise, your computer may not start properly.
You should install your original memory modules in pairs either in connectors DIMM_1 and DIMM_2 or connectors
DIMM_3 and DIMM_4.
Addressing Memory With 4-GB Configurations
Your computer supports a maximum of 4 GB of memory when you use four 1-GB DIMMs. Current operating systems, such as
Microsoft® Windows® XP, can only use a maximum of 4 GB of address space; however, the amount of memory available to
the operating system is less than 4 GB. Certain components within the computer require address space in the 4-GB range.
Any address space reserved for these components cannot be used by computer memory.
Installing Memory
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body
before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface
on the computer.
3. Lay the computer on its side so that the system board is on the bottom of the inside of the computer.
4. Press out the securing clip at each end of the memory module connector.
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5. Align the notch on the bottom of the module with the crossbar in the connector.
NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply
equal force to each end of the module.
6. Insert the module into the connector until the module snaps into position.
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If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.
NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the
computer.
8. Connect your computer and devices to electrical outlets, and turn them on.
9. When the message appears stating that memory size has changed, press <F1> to continue.
10. Log on to your computer.
11. Right-click the My Computer icon on your Windows desktop and click Properties.
12. Click the General tab.
13. To verify that the memory is installed correctly, check the amount of memory (RAM) listed.
Removing Memory
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body
before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface
on the computer.
3. Press out the securing clip at each end of the memory module connector.
4. Grasp the module and pull up.
If the module is difficult to remove, gently ease the module back and forth to remove it from the connector.
Cards
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body
before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface
on the computer.
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Your Dell™ computer provides the following slots for PCI and PCI Express cards:
Three 33-MHz PCI card slots
One PCI Express x1 card slot
One PCI Express x16 card slot
One PCI Express x4 card slot
Removing and Installing PCI and PCI Express Cards
NOTE: Dell offers an optional customer kit for Audigy II and IEEE 1394 PCI add-in-cards that includes a front-mounted
IEEE 1394 connector.
1. If you are replacing a card, remove the current driver for the card from the operating system.
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4. Push the two release tabs on the card retention door from the inside to pivot the door open. Because the door is
captive, it will remain in the open position.
5. If your computer includes a card retention mechanism:
a. Grasp the end of the card retention mechanism and, while pressing the release tab down with your thumb,
rotate the mechanism towards the base of the computer.
b. Detach the mechanism from its retaining tabs and set it aside in a secure location.
6. If a "piano" bracket (for full-length PCI-E cards) is present on your computer, rotate it upward by pressing the tabs on
the side of the bracket toward each other.
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7. If you are replacing or removing a card:
a. If necessary, disconnect any cables connected to the card.
b. Pull the securing tab (if present), grasp the card by its top corners, and ease it out of its connector.
c. If you are not replacing the card, install a filler bracket in the empty card-slot opening.
NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the
computer. The brackets also keep dust and dirt out of your computer.
8. If you are installing a new card, remove the filler bracket to create a card-slot opening
9. Prepare the card for installation.
See the documentation that came with the card for information on configuring the card, making internal connections, or
otherwise customizing it for your computer.
CAUTION: Some network adapters automatically start the computer when they are connected to a
network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet
before installing any cards.
10. Position the card so that it is aligned with the slot and (if present) the securing tab is aligned with the securing slot.
NOTICE: Ensure that you release the securing tab to seat the card. If the card is not installed correctly, you may
damage the system board.
11. Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.
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12. Ensure that:
The tops of all cards and filler brackets are flush with the alignment bar.
The notch in the top of the card or filler bracket fits around the alignment guide.
13. Close the card retention door by snapping it into place to secure the card(s).
NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer
cover from closing properly or cause damage to the equipment.
14. If you installed a card, connect any cables that should be attached to the card.
See the documentation for the card for information about the card cable connections.
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15. If a card retention mechanism is present on your computer, reseat it in its tabs, and rotate it down until it snaps into
place.
16. If a "piano" bracket (for full-length PCI-E cards) is present on your computer, rotate it down into place.
NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug the cable into
the computer.
17. Replace the computer cover, reconnect the computer and devices to electrical outlets, and then turn them on.
18. If you removed or installed a sound card or a network adapter, see "Network Adapter and Sound Card Settings."
19. Add or remove drivers:
a. If you removed a card, remove the current driver for the card from the operating system.
b. If you installed a card, install any drivers required for the card as described in the card documentation.
Network Adapter and Sound Card Settings
If you installed a sound card:
2. Connect external audio devices to the sound card connectors. Do not connect external audio devices to the microphone,
speaker/headphone, or line-in connectors on the back panel.
If you removed a sound card:
2. Connect external audio devices to the audio connectors on the back panel of the computer.
If you installed an add-in network adapter and want to disable the integrated network adapter:
2. Connect the network cable to the add-in network adapter connectors. Do not connect the network cable to the
integrated connector on the back panel.
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If you removed an add-in network connector:
2. Connect the network cable to the integrated connector on the back panel of the computer.
Drive Panels
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
removing the cover.
Removing the Drive Panel
2. Grasping the lever on the sliding plate, pull the sliding plate to the right and hold in place.
NOTE: The sliding plate secures and releases the drive panel and helps to secure the drives.
3. Push from the inside and pivot the drive panel to the left to release the panel from its side hinges.
4. Set the drive panel aside in a secure location.
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Removing the Drive-Panel Insert
NOTICE: Drive-panel inserts may contain screws on the inside. You can attach the screws to new drives that do not
have any screws.
NOTICE: To avoid breaking the drive-panel insert tab, do not pull the insert more than approximately 1 cm (½ inch)
away from the drive panel before sliding the tab out of the slot.
1. On the inside of the drive panel, pinch the two drive-panel insert release tabs together and pull the insert out and to
the right just enough to release it from the drive panel.
2. Set the drive-panel insert aside in a secure location.
Replacing the Drive-Panel Insert
1. Place the drive-panel insert tab into the drive-panel slot.
2. Pinch the drive-panel insert release tabs and press the drive panel insert into place.
3. Ensure that the drive-panel insert is correctly seated in the drive panel.
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Replacing the Drive Panel
2. Align the drive panel tabs with the side-door hinges.
3. Rotate the drive panel toward the computer until the sliding plate lever clicks into place and the drive panel snaps into
place on the front panel.
Drives
Your computer supports:
Two hard drives (Serial ATA)
One floppy drive
One flexbay drive
Two CD or DVD drives
Connecting Drive Cables
When you install a drive, you connect two cables—a DC power cable and a data cable—to the back of the drive and to the
system board. Some CD/DVD drives may also have an audio connector; one end of the audio cable will attach to the drive
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connector and the other will attach to the system board.
Connect hard drives to data connectors labeled "SATA" and connect CD/DVD drives to connectors labeled "IDE".
When you connect two IDE devices to a single IDE interface cable and configure them for the cable select setting, the device
attached to the last connector on the interface cable is primary or the boot device (drive 0), and the device attached to the
middle connector on the interface cable is the secondary device (drive 1). See the drive documentation in your upgrade kit for
information on configuring devices for the cable select setting.
Drive Interface Connectors
Most interface connectors are keyed for correct insertion; that is, a notch or a missing pin on one connector matches a tab or
a filled-in hole on the other connector. Keyed connectors ensure that the pin-1 wire in the cable (indicated by the colored
stripe along one edge of the IDE cable—serial ATA cables do not use a colored stripe) goes to the pin-1 end of the connector.
The pin-1 end of a connector on a board or a card is usually indicated by a silk-screened "1" printed directly on the board or
card.
NOTICE: When you connect an IDE interface cable, do not place the colored stripe away from pin 1 of the connector.
Reversing the cable prevents the drive from operating and could damage the controller, the drive, or both.
When connecting an IDE cable, ensure that you align the colored stripe with the pin 1 connector. When disconnecting an IDE
cable, grasp the colored pull tab and pull until the connector detaches.
When connecting and disconnecting a serial ATA cable, hold the cable by the connector at each end. Like IDE connectors, the
serial ATA interface connectors are keyed for correct insertion; that is, a notch or a missing pin on one connector matches a
tab or a filled-in hole on the other connector.
Hard Drive
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
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CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
opening the cover.
NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a
foam pad, that will sufficiently cushion it.
1. If you are replacing a hard drive that contains data you want to keep, back up your files before you begin this
procedure.
Removing a Hard Drive
1. Disconnect the power and SATA data cables from the drive.
2. Press the tabs on each side of the drive towards each other and slide the drive up and out.
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Installing a Hard Drive
1. Unpack the replacement hard drive, and prepare it for installation.
2. Check the documentation for the drive to verify that the drive is configured for your computer.
3. If your replacement hard drive does not have the hard drive bracket attached, remove the bracket from the old hard
drive by unsnapping it from the drive.
4. Snap the hard drive bracket onto the replacement hard drive.
5. Install the hard drive into the computer by sliding the drive into place until you feel it click into place.
6. Connect the power and SATA data cables to the hard drive.
7. Check all connectors to be certain that they are properly cabled and firmly seated.
NOTICE: To connect a network cable, first plug the cable in to the network port or device and then plug the cable in to
the computer.
9. Connect your computer and devices to electrical outlets, and turn them on.
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See the documentation that came with the hard drive for instructions about installing any software required for the
operation of the hard drive.
10. If the drive you just installed is the primary drive, insert bootable media into drive A.
11. Turn on the computer.
13. Exit system setup, and reboot the computer.
14. Partition and logically format your drive before you proceed to the next step.
See the documentation for your operating system for instructions.
15. Test the hard drive by running the Dell Diagnostics.
16. If the drive you just installed is the primary drive, install your operating system on the hard drive.
Adding a Second Hard Drive
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
opening the cover.
NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a
foam pad, that will sufficiently cushion it.
1. Check the documentation for the drive to verify that it is configured for your computer.
3. Press in on the tabs on each side of the hard drive bracket in the empty drive bay and slide the bracket up and out.
4. Snap the hard drive bracket onto the new hard drive.
NOTICE: Do not install any drive into the lower hard-drive bay until you have removed the hard drive bracket from
the inside of the hard drive bay.
5. Slide the new hard drive into empty bay until you feel a click.
NOTE: If your replacement hard drive does not have the hard drive bracket attached, remove the bracket from the old
hard drive by unsnapping it from the drive. Snap the bracket onto the new hard drive.
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6. Gently slide the drive into place until you feel a click or feel the drive securely installed.
7. Connect the power and SATA data cables to the drive.
8. Check all connectors to be certain that they are properly cabled and firmly seated.
NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the
computer.
10. Connect your computer and devices to electrical outlets, and turn them on.
See the documentation that came with the drive for instructions on installing any software required for drive operation.
Floppy Drive
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
opening the cover.
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Removing a Floppy Drive
3. Disconnect the power and floppy drive cables from the back of the floppy drive.
4. Disconnect the other end of the floppy-drive cable from the system board
5. Pull the sliding plate to the right and hold in place.
6. Slide the floppy drive out of the floppy drive bay.
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Installing a Floppy Drive
1. If you are installing a new floppy drive, remove the shoulder screws from the inside of the drive-panel insert and
attach the screws to the new drive.
2. Slide the floppy drive into the floppy drive bay until the sliding plate clicks into place and the drive snaps into position.
3. Attach the power and floppy-drive cables to the floppy drive.
4. Connect the other end of the floppy-drive cable to the connector labeled "FLOPPY" on the system board. For more
5. Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents.
NOTICE: To connect a network cable, first plug the cable in to the network port or device and then plug it in to the
computer.
7. Connect your computer and devices to their electrical outlets, and turn them on.
See the documentation that came with the floppy drive for instructions on installing any software required for the
operation of the drive.
9. Verify that your computer works correctly by running the Dell Diagnostics.
Media Card Reader
Removing a Media Card Reader
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body
before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface
on the computer chassis.
2. Lay the computer on its side so that the system board is on the bottom of the inside of the computer.
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5. Disconnect the USB cable on the back of the Media Card Reader from the front panel USB connector on the system
6. While pushing on the back of the drive, remove the Media Card Reader by sliding and holding the sliding plate.
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Installing a Media Card Reader
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body
before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface
on the computer chassis.
2. Lay the computer on its side so that the system board is on the bottom of the inside of the computer.
5. Remove the Media Card Reader from its packaging and ensure that all four screws are included.
6. Gently slide the drive into place until you feel a click or feel the drive securely installed.
Ensure that the Media Card Reader is installed before the FlexBay cable is connected.
7. Connect the FlexBay USB cable to the back of the Media Card Reader and to the Media Card Reader connector on the
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8. Insert the Media Card Reader into the bay and slide the drive in to seat it in the computer.
9. Route the USB cable through the cable routing clip.
CD/DVD Drive
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
opening the cover.
Removing a CD/DVD Drive
3. Disconnect the power cable from the back of the drive and the CD/DVD drive cable from the back of the drive and the
system board.
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4. Slide the drive release mechanism to the right to release the shoulder screw and slide the drive out to remove it from
the drive bay.
Installing a CD/DVD Drive
1. If you are installing a new drive, unpack the drive and prepare it for installation.
Check the documentation that accompanied the drive to verify that the drive is configured for your computer. If you are
installing an IDE drive, configure the drive for the cable select setting.
2. If you are installing a new drive, remove the three shoulder screws from the inside of the drive- panel insert and attach
the screws to the new drive.
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3. Slide the drive into the drive bay until the drive clicks into position.
4. Connect the power cable to the drive and the CD/DVD cable to the drive and system board.
5. If you are installing a new CD/DVD drive rather than replacing a drive, remove the front panel inserts.
6. Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents.
NOTICE: To connect a network cable, first plug the cable in to the network port or device and then plug it in to the
computer.
8. Connect your computer and devices to their electrical outlets, and turn them on.
See the documentation that came with the drive for instructions on installing any software required for drive operation.
10. Verify that your computer works correctly by running the Dell Diagnostics.
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Power Supply
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
Removing the Power Supply
2. Disconnect the DC power cables from the system board and the drives.
Note the routing of the DC power cables underneath the tabs in the computer frame as you remove them from the
system board and drives. You must route these cables properly when you replace them to prevent them from being
pinched or crimped.
3. Remove any cables from the cable routing clip on the power supply.
4. Remove the four screws that attach the power supply to the back of the computer frame.
5. Press the release button located on the floor of the computer frame.
1 release button
2 power supply
3 screws (4)
4 AC power connector
6. Slide the power supply approximately 1 inch closer to the front of the computer.
7. Lift the power supply out of the computer.
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Replacing the Power Supply
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
1. Slide the power supply into place.
2. Replace the four screws that secure the power supply to the back of the computer frame.
3. Reconnect the DC power cables.
4. Connect the AC power cable to the connector.
5. Run the cables underneath the clips, and press the clips to close them over the cables.
NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug the cable into
the computer.
7. Connect your computer and devices to electrical outlets, and turn them on.
Processor
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
Removing the Processor
3. If your computer includes a card retention mechanism to secure the x16 card in place from the top:
a. Pivot the mechanism upward and gently press the release tab downward to release the mechanism from the two
tab slots holding it in place.
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b. Set the retention mechanism aside in a secure location.
4. Use a long Phillips screwdriver to loosen the two captive screws on each side of the heat-sink assembly.
CAUTION: Despite having a plastic shield, the heat-sink assembly may be very hot during normal
operation. Be sure that it has had sufficient time to cool before you touch it.
5. Rotate the heat-sink assembly toward the rear of the computer, and remove it from the computer.
1 heat sink and fan shroud assembly
2 captive screw housing (2)
NOTICE: If you are installing a processor upgrade kit from Dell, discard the original heat sink. If you are not installing
a processor upgrade kit from Dell, reuse the original heat sink when you install your new processor.
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6. Place your finger upon the hook end of the release lever, then push down and out to release it from the tab that
secures it
1 processor cover
2 processor
3 socket
4 release lever
7. Release the release lever and lift the processor cover.
NOTICE: When the release lever is freed, the processor may shift in place. Before securing the processor cover after it
has been opened, ensure that the notches on the processor are aligned with the notches on the socket.
NOTICE: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on
the pins in the socket.
8. Gently remove the processor from the socket.
Leave the release lever extended in the release position so that the socket is ready for the new processor.
Installing the Processor
NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer.
NOTICE: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on
the pins in the socket.
1. Unpack the new processor, being careful not to touch the underside of the processor.
NOTICE: You must position the processor correctly in the socket to avoid permanent damage to the processor and the
computer when you turn on the computer.
2. If the release lever on the socket is not fully extended, move it to that position.
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3. Orient the front and rear alignment notches on the processor with the front and rear alignment notches on the socket.
4. Align the pin-1 corners of the processor and socket.
1 processor cover
2 securing tab
3 processor
6 release lever
7 front alignment notch
8 socket and processor pin-1 indicator
4 processor socket 9 rear alignment notch
5 center cover latch
NOTICE: To avoid damage, ensure that the processor aligns properly with the socket, and do not use excessive force
when you install the processor.
5. Set the processor lightly in the socket and ensure that the processor is positioned correctly.
6. When the processor is fully seated in the socket, close the processor cover.
Ensure that the securing tab on the processor cover is positioned underneath the center cover latch on the socket.
7. Pivot the socket release lever back toward the socket and snap it into place beneath the securing tab.
NOTICE: If you are not installing a processor upgrade kit from Dell, reuse the original heat-sink assembly when you
replace the processor.
If you installed a processor replacement kit from Dell, return the original heat-sink assembly and processor to Dell in
the same package in which your replacement kit was sent.
8. Install the heat-sink assembly:
a. Place the heat-sink assembly back onto the heat-sink assembly bracket.
b. Rotate the heat-sink assembly down towards the computer base and tighten the two capture screws.
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NOTICE: Ensure that the heat sink is correctly seated and secure.
1 heat sink and fan shroud assembly
2 heat-sink assembly bracket
3 captive screw housing (2)
NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug the cable into
the computer.
10. Connect your computer and devices to electrical outlets, and turn them on.
I/O Panel
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
opening the cover.
I/O-Panel Components
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1 USB ports
2 diagnostic, hard-drive activity, and network lights
3 headphones connector
4 microphone connector
Removing the I/O Panel
3. If your computer includes a card retention mechanism to secure the x16 card in place from the top:
a. Pivot the mechanism upward and gently press the release tab downward to release the mechanism from the two
tab slots holding it in place.
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b. Set the retention mechanism aside in a secure location.
4. Use a long Phillips screwdriver to loosen the two captive screws on each side of the heat-sink assembly.
CAUTION: Despite having a plastic shield, the heat-sink assembly may be very hot during normal
operation. Be sure that it has had sufficient time to cool before you touch it.
5. Rotate the heat-sink assembly towards the rear of the computer, and remove it from the computer.
1 heat sink and fan shroud assembly
2 captive screw housing (2)
6. Place the heat-sink assembly on its side in a safe place.
7. Disconnect the system fan cable from the system board.
8. Ensure that all cables have been removed from the routing clips on the top of the system fan assembly.
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1 heat sink and fan shroud assembly
2 captive screw housing (2)
3 drive panel
9. Lift the fan release lever, then slide the fan toward the back of the computer to release it from the bottom cover.
10. Remove the fan from the computer.
11. Disconnect the control-panel cable from the I/O panel connector by pulling with the cable loop.
13. If an optional sound card is installed, disconnect the cable from the edge of the I/O panel.
14. If an optional IEEE 1394 cable is installed in the front port, remove the cable from the front of the computer by
following the instructions that came with the connector.
15. Remove the mounting screw from the I/O panel.
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16. Remove the I/O panel from the computer.
Replacing the I/O Panel
Follow the removal procedure in reverse order, ensuring that the tabs on the top panel, bottom panel, and front panel are
secure.
Battery
Replacing the Battery
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body
before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface
on the computer.
A coin-cell battery maintains computer configuration, date, and time information. The battery can last several years.
If you have to repeatedly reset time and date information after you have turned on the computer, replace the battery.
CAUTION: A new battery can explode if it is incorrectly installed. Replace the battery only with the same
or equivalent type recommended by the manufacturer. Discard used batteries according to the
manufacturer's instructions.
To replace the battery:
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4. Locate the battery socket.
NOTICE: If you pry the battery out of its socket with a blunt object, be careful not to touch the system board with the
object. Ensure that the object is inserted between the battery and the socket before you attempt to pry out the
battery. Otherwise, you may damage the system board by prying off the socket or by breaking circuit traces on the
system board.
5. Remove the battery by carefully prying it out of its socket with your fingers or with a blunt, nonconducting object such
as a plastic screwdriver.
6. Insert the new battery into the socket with the side labeled "+" facing up, and snap the battery into place.
NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the
computer.
8. Connect your computer and devices to electrical outlets, and turn them on.
CAUTION: For instructions about how to safely dispose of a battery, see your Product Information Guide.
10. Properly dispose of the old battery.
System Board
Removing the System Board
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
opening the cover.
NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface,
such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to
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dissipate any static electricity that could harm internal components.
1. Shut down the computer through the Start menu.
2. Ensure that your computer and attached devices are turned off. If your computer and attached devices did not
automatically turn off when you shut down your computer, turn them off now.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the
network port or device.
3. Disconnect any telephone or telecommunication lines from the computer.
4. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to
ground the system board.
6. Remove any components that restrict access to the system board (CD/DVD drive(s), floppy drive, hard drive, I/O
panel).
7. Remove the heat-sink assembly and processor.
8. Disconnect all cables from the system board.
1 system board
2 screws (10)
9. Remove the 10 screws from the system board.
10. Slide the system board assembly toward the front of the computer, and then lift the board away.
11. Place the system board assembly that you just removed next to the replacement system board to ensure that it is
identical.
Replacing the System Board
1. Gently align the board into the chassis and slide it toward the back of the computer.
2. Replace the screws on the system board.
3. Replace any components and cables that you removed from the system board.
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4. Reconnect all cables to their connectors at the back of the computer.
NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug the cable into
the computer.
6. Connect your computer and devices to electrical outlets, and turn them on.
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Replacing the Computer Cover
Dell™ XPS™ 400 Service Manual
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
1. Ensure that all cables are connected, and fold cables out of the way.
Gently pull the power cables toward you so that they do not get caught underneath the drives.
2. Ensure that no tools or extra parts are left inside the computer.
3. Close the cover:
a. Pivot the cover down.
b. Press down on the right side of the cover until it closes.
c. Press down on the left side of the cover until it closes.
d. Ensure that both sides of the cover are locked. If not, repeat all of Step 3.
NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the
computer.
Connect your computer and devices to electrical outlets, and turn them on.
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