XPS 12
User’s Guide
Regulatory Model: T02H
Regulatory Type: T02H001
Gestures..................................................................................................20
Docking your tablet.............................................................................. 23
Without keyboard..................................................................................26
6 Specifications................................................................................. 27
8 Getting help ...................................................................................35
Self-help resources...............................................................................35
4
Feature
1.
Microphones (2)
Provides sound input for audio recording,
voice calls, and so on.
2. Front camera-status light
Turns on when the front camera is in use.
3.
Front camera
Allows you to video chat, capture photos,
and record videos.
4. Volume-control buttons (2)
5. microSD card slot
Press to increase or decrease the volume.
Insert a microSD card to expand the
tablet’s storage capacity. Your tablet
supports a microSD card with capacity up
to 128 GB.
6. Micro-SIM card slot (optional)
Insert a micro-SIM card to connect to a
mobile broadband network.
7.
Thunderbolt 3 ports (USB-C)/
charging ports (2)
Supports USB 3.1 Gen 2, DisplayPort over
USB-C, and Thunderbolt 3. Provides data
transfer rates up to 10 Gbps for USB 3.1
Gen 2 and up to 40 Gbps for Thunderbolt
3. Connect a power adapter to provide
power to your tablet and charge the
battery.
8. Headset port
Connect a headphone, a microphone, or a
headphone and microphone combo
(headset).
9. Microphone
10. Rear camera
11. Windows button
Provides sound input for audio recording,
voice calls, and so on.
Allows you to video chat, capture photos,
and record videos.
•
•
Press to open the Windows Start
screen.
Press for quick access to the most
recently used app or most recently
used screen.
12. Tablet-docking pins
Allows docking to the keyboard dock.
Tablet features
6
Feature
NOTE: The keyboard backlight turns
on for 2 seconds when the tablet-
docking pins and keyboard-docking
pins are aligned correctly.
13. Service Tag label
14. Security-cable slot
15. Power button
Provides the Service Tag and Express
Service Code needed for contacting Dell.
Connects a security cable to prevent
unauthorized movement of your tablet.
•
•
Press to turn on the tablet if it is turned
off or in sleep state.
Press to turn off the screen.
Tablet features
7
2
Accessories
Your tablet supports the following accessories:
•
•
Dell Keyboard
Dell Premier Magnetic Folio
Keyboard features
Feature
1.
Keyboard-docking pins
Allows docking the tablet here.
NOTE: The keyboard backlight turns on for 2 seconds when the tablet-docking
pins and keyboard-docking pins are aligned correctly.
Accessories
8
3
Setting up your tablet
WARNING: Before you begin any of the procedures in this section, read the
safety information that shipped with your tablet. For additional best practices
Topics:
•
•
•
•
•
•
•
Charging the tablet
CAUTION: Charge the battery in an ambient temperature of 0°C to 35°C (32°F
to 95°F).
CAUTION: Use only the supplied power adapter to charge your tablet. Using
unauthorized power adapters or cables may severely damage your tablet.
NOTE: The battery may not be fully charged when you unpack your tablet.
1
Connect the power cable into the power adapter.
2
3
Connect the power adapter to the power-adapter port on the tablet.
Connect the power adapter to an electrical outlet and charge the tablet until
the battery is fully charged.
Setting up your tablet
9
NOTE: A fully discharged battery takes about 4 to 5 hours to fully charge.
Turning on your tablet
When you turn on the tablet for the first time, you must finish Windows setup to
start using your tablet. For more information, see the Quick Start Guide that shipped
with your tablet.
1
Press and hold the power button for 2 seconds to turn on your tablet. The lock
screen appears.
2
Swipe up your finger from the bottom of the display to switch to the login
screen, and then enter password to log in to Windows.
NOTE: If the login screen is not enabled, the Start screen appears after the
lock screen.
The tablet is ready for use when the Windows Start screen is displayed.
Inserting a microSD card
1
Open the slot cover and locate the microSD card slot.
CAUTION: Ensure that the microSD card is aligned as shown in the
image.
2
Insert the microSD card into the card slot until it locks into place.
Setting up your tablet
10
3
Close the slot cover.
Removing the microSD card
CAUTION: Removing the microSD card while it is in use may cause data loss or
result in application errors.
1
Tap All Settings
→ Devices → Connected devices.
2
Under Connected devices, tap the SD Card and then tap Remove device.
NOTE: If a warning message appears stating the microSD card cannot be
removed, ensure all data transfers involving the microSD card are
complete.
A message appears that the microSD card can be safely removed.
Open the slot cover.
3
4
Press the microSD card inward and release it.
The microSD card pops out.
5
6
Slide the microSD card out of the slot.
Close the slot cover.
Setting up your tablet
11
Removing the micro-SIM card (optional)
CAUTION: Removing the micro-SIM card while it is in use may cause data loss
or result in application errors.
1
Open the slot cover.
2
Press the micro-SIM card inward and release it.
The micro-SIM card pops out.
Slide the micro-SIM card out of the slot.
Close the slot cover.
3
4
Using headset
WARNING: Listening to loud music for an extended period of time can lead to
hearing loss.
You can connect a headset, headphones, microphone, or other audio equipment to
the headset port of your tablet.
1
Connect headset to the headset port on the tablet.
2
Wear the headset and adjust the volume to a comfortable level. Adjust the
microphone to an optimal level when using voice-enabled applications.
Setting up your tablet
13
NOTE: When you connect an audio device to the headset port, the
integrated speaker on your tablet is muted automatically.
CAUTION: To prevent damaging your headset when disconnecting it
from the tablet, pull the connector and not the cable.
Setting up your tablet
14
Using the power button
1
Press and hold the power button for at least 4 seconds.
2
Swipe down the shut-down confirmation screen to turn off the tablet.
Turning off the screen
Using the power button on the Start screen
1
Tap Start.
2
Tap the power button
→ Sleep to turn off the screen.
NOTE: If your tablet is in a standby state, press the power button or
Windows button to turn on the screen.
Using the power button
Press the power button to turn off the screen.
Start screen
The Start screen displays tiles that act as shortcuts to installed apps.
NOTE: You can disable or enable tablet mode using the icon in the Action
center. You can also choose to automatically switch to PC mode when the
tablet is docked. When in PC mode, the Start screen is replaced by the Start
Using your tablet
16
Tiles on your Start screen change and update in real time to show news and sports
updates, weather updates, social-networking feeds, and so on.
You also can customize the Start screen by pinning your favorite apps as tiles,
setting your favorite picture as a wallpaper, and so on.
Wi-Fi
Turning Wi-Fi on or off
1
Swipe-in from the right edge of the display to access the Action Center.
Tap to turn Wi-Fi on or off.
2
Connecting to a network
1
Tap Wi-Fi icon
in the bottom-right corner of the screen.
2
In the list of available networks, tap the network you want to connect to, and
then tap Connect.
Mobile broadband setting (optional)
1
Tap Network
in the bottom-right corner of the screen.
2
3
Under Cellular tap your mobile broadband carrier and then tap Connect .
In the advanced options tap Connect.
Using your tablet
17
Bluetooth
Turning Bluetooth on or off
1
Swipe-in from the right edge of the display to access the Action Center.
2
Tap Bluetooth to turn Bluetooth off or on.
Pairing with Bluetooth-enabled devices
NOTE: Bluetooth connection between your tablet and Apple devices are not
supported.
1
Swipe-in from the right edge of the display to access the Action Center.
2
3
4
5
Press and hold Bluetooth and then tap Go to settings.
From the list of devices, tap the device you want to pair with and tap Pair.
If needed, verify that the Bluetooth passcode that appears on both the tablet
and the Bluetooth-enabled device are the same.
6
Confirm the pairing process on both the tablet and device.
NOTE: After a device is successfully paired with the tablet, it automatically
connects with the tablet when Bluetooth is enabled on both tablet and
device and they are in Bluetooth range.
Screen orientation
For optimal viewing experience, the screen orientation changes automatically to
portrait or landscape depending on how you hold the tablet. You can disable
automatic screen rotation and lock the screen in portrait or landscape mode.
NOTE: Some apps may not support automatic screen rotation and are designed
to work only in one orientation.
Using your tablet
18
Locking or unlocking the screen orientation
1
Swipe-in from the right edge of the display to access the Action Center.
Tap to lock or unlock the screen orientation.
2
Adjusting screen brightness
1
Swipe-in from the right edge of the display to access the Action Center.
2
Tap the brightness icon to adjust the screen brightness.
Calibrating the touchscreen
1
Press and hold the Start button to display the right-click menu.
Tap Control Panel → Hardware and Sound → Tablet PC Settings.
Tap Calibrate.
2
3
4
Follow the instructions on the screen.
Synchronizing your tablet
When you use your Microsoft account to sign in to devices, the settings such as
Windows and app settings and personal files are automatically synchronized.
NOTE: To synchronize, the devices must be connected to the internet. If you
are using a local account, switch to a Microsoft account to enable
synchronization. On the Settings screen, tap Accounts
. On the Accounts
screen, tap Manage my Microsoft Account to switch to your Microsoft account.
To customize the synchronizing settings:
1
Swipe-in from the right edge of the display to access the Action Center.
Tap All settings
2
3
.
On the Accounts screen, tap Sync your settings to see the options for
synchronizing your data and settings.
Using your tablet
19
Restoring your operating system
CAUTION: Restoring the operating system deletes all data on the hard drive
and removes any programs or drivers installed after you received your tablet.
If possible, back up the data before using this option.
This option restores the operating system on your tablet to the operating state it
was in when you purchased the tablet. Use this option only if it is not responding,
behaving unexpectedly, or has other software-related issues.
Resetting your tablet
CAUTION: Back up all the required data before you proceed.
You can either reset your tablet to restore it to the state you received it or you can
choose to retain your files.
1
Swipe-in from the right edge of the display to access the Action Center.
Tap All Settings → Update and Security → Recovery.
2
3
4
Under Reset this PC, tap Get started.
Choose either Keep my files or Remove everything.
NOTE: The option Keep my files removes apps and setings, but keeps your
personal files. The option Remove everything removes all of your personal
files, apps, and settings.
5
Follow the instructions on the screen.
Gestures
Gestures
Functions
Touch
•
Select items on the screen including
Tap gently on the display with your
fingertip.
options, entries, images, and icons.
•
•
•
Start applications.
Touch buttons on the screen.
Input text using the on-screen keyboard.
Using your tablet
20
Gestures
Functions
Touch and hold
•
•
Display detailed information about an
Touch and hold your finger on the
display.
item.
Open the context menu of an item to
perform further actions.
Drag
Move items such as images and icons on the
screen.
1
Touch and hold your finger
on an item on the screen.
2
Keeping your finger in contact
with the display, move your
fingertip to the desired
location.
3
Take your finger off the
display to drop the item in the
desired location.
Swipe or slide
•
•
Scroll through the Start screen, web
pages, lists, entries, photos, contacts, and
so on.
Move your finger in a vertical or
horizontal direction on the display.
Close an application (Swipe the
application to the bottom of the display).
Using your tablet
21
Gestures
Functions
Zoom in
Enlarge the view of an image or web page.
Touch the display with two fingers
and then move the fingers apart.
Zoom out
Reduce the view of an image or web page.
Touch the display with two fingers
and then move the fingers closer.
Rotate
Rotate an object by 90 degrees.
Touch the display with two or
more fingers and then move the
fingers in a clockwise or counter-
clockwise arc.
Using your tablet
22
Docking your tablet
1
Place the keyboard on the Dell Premier Magnetic Folio.
2
Align the tablet-docking pins to the keyboard-docking pins and dock the
tablet to the keyboard dock.
NOTE: The keyboard backlight turns on for 2 seconds when the tablet-
docking pins and keyboard-docking pins are aligned correctly.
Using your tablet
23
3
Close the Dell Premier Magnetic Folio.
Using your tablet
24
5
Entering BIOS setup program
With keyboard
1
Connect your tablet to the keyboard dock or connect a USB-enabled
keyboard to your tablet.
2
3
Press the power button to turn on your tablet.
When the Dell logo is displayed, press F2.
Without keyboard
1
Press the power button to turn on your tablet.
2
Press and hold the Volume Up button when the Dell logo appears on the
screen.
3
4
When the F12 boot selection menu appears, select BIOS Setup using the
Volume Up button.
Press the Volume Down button to enter BIOS setup program.
Entering BIOS setup program
26
6
Specifications
Dimensions and weight
Thickness
8 mm (0.31 in.)
Width
291 mm (11.46 in.)
193.1 mm (7.60 in.)
0.72 kg (1.59 lb)
Height
Weight (maximum)
System information
Processor
6th Generation Intel Core m Processor
Operating system
RAM
Windows 10
LPDDR3
Storage
•
•
128 GB solid-state drive
256 GB solid-state drive
Memory
Type
LPDDR3
Speed
1600 MHz
4 GB and 8 GB
Configurations supported
Ports and connectors
Audio
One headset port (headphone and
microphone combo)
microSD card
One microSD-card slot
micro-SIM card
One micro SIM-card slot (optional)
Specifications
27
Ports and connectors
Thunderbolt 3 ports (USB-C)/charging Two Thunderbolt 3 ports (USB-C)/
ports
charging ports
Communications
Wi-Fi
Dual-band 802.11ac
Bluetooth 4.1 LE
Bluetooth
Video controller
Type
Intel HD graphics 515
Display
12.5-inch full HD
12.5-inch ultra HD
Type
Resolution:
FHD
1920 x 1080
3840 x 2160
16:9
UHD
Aspect ratio
Brightness
Viewing angle
Contrast ratio
Color depth
400 nits
85
1500:01
16.7 M
Camera
Front-facing camera
Rear-facing camera
Type
5 MP - Fixed focus
8 MP - Auto focus
Resolution:
Still image
2592 x 1944
3296 x 2520
Specifications
28
Camera
Video
1920 x 1080 at 30 fps
(maximum)
3296 x 2520 at 30 fps
(maximum)
Power adapter
Input voltage
120 VAC–240 VAC
Input frequency
Input current
50 Hz–60 Hz
1.30 A
Output current
Rated output voltage
Temperature range:
Operating
1.5 A
20 VDC
0°C to 40°C (32°F to 104°F)
Storage
–40°C to 70 °C (–40°F to 158°F)
Environmental requirements
Temperature range:
Operating
0°C to 35 °C (32°F to 95 °F)
Non-operating
-40°C to 65 °C (-40°F to 149 °F)
Relative humidity (maximum):
Operating
10% to 90% (non-condensing)
5% to 95% (non-condensing)
Non-operating
Altitude (maximum, unpressurized):
Operating
-15.20 m to 3048 m (-50 ft to 10,000 ft)
-15.20 m to 10,668 m (-50 ft to 35,000 ft)
Storage
Keyboard
Width
269.90 mm (10.63 in.)
104.95 mm (4.13 in.)
3.85 mm (0.15 in.)
Height
Thickness
Specifications
29
Keyboard
Weight
Type
0.55 kg (1.22 lb)
Full-size, backlit chiclet keys with 1.9 mm
key travel
Specifications
30
7
Troubleshooting
Battery problem
Problems
Possible causes
Possible solutions
Battery does not charge
The cable connections
may be loose.
1
Check the cable,
connectors, and
power adapter to
ensure proper
connectivity.
2
Verify that the wall
outlet is functioning
by connecting
another device.
The tablet's temperature is Charge the battery in an
below 0°C (32°F) or higher ambient temperature
than 35°C (95°F).
between 0°C to 35°C
(32°F to 95°F).
The battery or power
adapter is damaged.
Contact Dell. See
Battery does not charge
when the battery charge is maintenance mode to
at 95% to 99%
The battery is in
•
Let the battery drain
until the battery
charge drops below
95%.
prolong battery life.
•
Restart the tablet. See
and
Battery drains quickly
even when the tablet is in range of a network it can
standby mode
If the tablet is not in the
•
•
Temporarily turn off
the tablet.
connect to, the tablet
continues to try to locate
a base station and drains
the battery.
Move the tablet in
range of a network it
can connect to or
temporarily turn off
the wireless
Troubleshooting
31
connection on your
tablet.
•
Disable Wi-Fi or
mobile broadband
when not in range of
any wireless networks.
•
•
Enable airplane mode.
Press and hold the
power button for 10
seconds to forcefully
turn off the tablet, and
force the system to
obtain a new reference
point for the battery
charge value (do not
follow the regular
Windows shutdown
process).
Battery charge values are
not accurate
Battery is fully charged
(battery charge is at 100%)
but the battery-charging
status light is on
Battery charge jumps
from 90% to 100% when
the battery is charging
•
Perform a full battery
charge/discharge
cycle to recalibrate the
battery charge value
by charging the tablet
until the battery is fully
charged and run the
battery power until the
tablet shuts itself
down.
Network problem
Problems
Possible causes
Possible solutions
No wireless connection
The wireless connection is Check if the wireless radio
not enabled.
is on. See Wi-Fi
The wireless connection is Try to get closer to the
out of range. wireless access point.
Slow internet connections The signal strength is not Contact your internet
strong enough. service provider (ISP).
Unable to pair with a
Bluetooth device
•
Ensure Bluetooth is
enabled on both the
tablet and the device
you are trying to pair
with.
Troubleshooting
32
•
Ensure they are within
Bluetooth range.
Touchscreen problem
Problems
Possible causes
Possible solutions
Touchscreen responds
slowly or improperly
•
•
The screen is dirty.
•
•
•
Moisten a soft, lint‑free
cloth with either water
or a display cleaner,
and wipe the surface
of the tablet until it is
clean. Do not allow
water from the cloth
to seep down to the
tablet ports or buttons.
A protective cover may
prevent the tablet from
recognizing your
inputs.
Moisten a soft, lint‑free
cloth with either water
or a display cleaner,
and wipe the surface
of the tablet until it is
clean. Do not allow
water from the cloth
to seep down to the
tablet ports or buttons.
.
System problem
Problems
Possible causes
Possible solutions
The battery is completely
discharged.
Tablet does not turn on
•
•
Charge the tablet for
at least 4 hours.
Press and hold the
power button for 2
seconds.
Tablet does not turn off
Press and hold the power
button for 10 seconds to
forcefully turn off the
tablet.
Troubleshooting
33
Tablet locks up
Press and hold the power
button for 10 seconds to
forcefully turn off the
tablet.
Tablet is not responding
or behaving unexpectedly
•
Restart the tablet. See
and
•
Reset the tablet. See
Tablet cannot boot into
Windows
Contact Dell’s support
service. Go to
Software or feature is not
working as expected
Software updates may
have been downloaded in
the background. Restart
your tablet.
Troubleshooting
34
8
Getting help
Self-help resources
You can get information and help on Dell products and services using these self-
help resources:
Information about Dell products and
services
Dell Help & Support app
Get started app
Help + Tips app
Accessing help
In Windows search, type Help and
Support, and tap Enter.
Online help for operating system
Troubleshooting information, user
manuals, setup instructions, product
specifications, technical help blogs,
drivers, software updates, and so on
Learn about your operating system,
setting up and using your tablet, data
backup, diagnostics, and so on.
support/manuals.
Getting help
35
9
Contacting Dell
To contact Dell for sales, technical assistance, or customer service issues:
1
2
Verify your country or region in the Choose a Country/Region drop-down list
at the bottom of the page.
3
Select the appropriate service or support link based on your requirement or
choose the method of contacting Dell that is convenient for you.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be
available in your area.
NOTE: If you do not have an active internet connection, you can find
contact information on your purchase invoice, packing slip, bill, or Dell
product catalog.
Contacting Dell
36
10
Locating your Service Tag and
Express Service Code
You must provide the Service Tag and Express Service Code of your tablet when
contacting Dell for customer service or technical assistance.
NOTE: The telephone systems prompts you to enter the Express Service Code
that helps in routing your call efficiently.
The Service Tag and Express Service Code for your tablet are located on a label at
the bottom of the tablet.
Locating your Service Tag and Express Service Code
37
|
