DELL UZ2315H User Manual

Dell  
UZ2215H/UZ2315H/UZ2715H  
User’s Guide  
Model: UZ2215H/UZ2315H/UZ2715H  
Regulatory model: UZ2215Hf/UZ2315Hf/UZ2715Hb  
Contents  
1
2
3
Using Tilt, Swivel, and Vertical Extension (For  
Adjusting the Rotation Display Settings of Your  
4
Contents  
|
3
About Your Monitor  
1
Package Contents  
Your monitor ships with the components shown below. Ensure that you have received all  
the components and Contacting Dell if something is missing.  
NOTE: Some items may be optional and may not ship with your monitor. Some  
features or media may not be available in certain countries.  
NOTE: To set up with any other stand, please refer to the respective stand setup  
guide for setup instructions.  
Monitor  
UZ2215H and UZ2715H  
UZ2315H  
Stand  
Power Cable (Varies by  
Country)  
About Your Monitor  
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5
   
Power Adapter  
HDMI Cable  
DP Cable (DP to Mini-DP)  
USB 3.0 Upstream Cable  
(Enables the USB Ports on  
the Monitor)  
Drivers and  
Documentation Media  
Quick Setup Guide  
Product and Safety  
Information Guide  
6
|
About Your Monitor  
Product Features  
The Dell UZ2215H/UZ2315H/UZ2715H flat panel display has an active matrix, Thin-Film  
Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight. The monitor features  
include:  
UZ2215H: 54.61 cm (21.5-inch) viewable area display (measured diagonally).  
1920 x 1080 resolution, plus full-screen support for lower resolutions.  
UZ2315H: 58.42 cm (23-inch) viewable area display (measured diagonally).  
1920 x 1080 resolution, plus full-screen support for lower resolutions.  
UZ2715H: 68.58 cm (27-inch) viewable area display (measured diagonally).  
1920 x 1080 resolution, plus full-screen support for lower resolutions.  
Wide viewing angle to allow viewing from a sitting or standing position, or while  
moving from side-to-side.  
Mega Dynamic Contrast Ratio (8,000,000:1).  
UZ2215H/UZ2715H: Tilt capability.  
UZ2315H: Tilt, swivel, vertical extension, and rotate adjustment capabilities.  
Extensive digital connectivity with DisplayPort, HDMI (MHL), and USB 3.0 help  
future-proof your monitor.  
®
®
Optimized for Microsoft Lync .  
Removable stand and Video Electronics Standards Association (VESA™) 100 mm  
mounting holes for flexible mounting solutions.  
Plug and play capability if supported by your system.  
On-Screen Display (OSD) adjustments for easy setup and screen optimization.  
Software and documentation media includes an Information File (INF), Image Color  
Matching File (ICM), and product documentation.  
Dell Display Manager Software included (comes in the CD shipped with the  
monitor).  
Energy Saver feature for Energy Star compliance.  
Security lock slot.  
Stand lock.  
Capability to switch from wide aspect to standard aspect ratio while maintaining  
the image quality.  
EPEAT Gold Rating.  
UZ2215H/UZ2315H/UZ2715H monitor is BFR/PVC-reduced.  
TCO-Certified Displays.  
Arsenic-Free glass and Mercury-Free for the panel only.  
0.5 W standby power when in the sleep mode.  
Energy Gauge shows the energy level being consumed by the monitor in real time.  
About Your Monitor  
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7
 
Identifying Parts and Controls  
Front View  
Front Panel Controls  
Label  
Description  
1
2
3
Microphone  
Webcam (Full HD)  
Function buttons (For more information, see  
)
4
Power On/Off button (with LED indicator)  
8
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About Your Monitor  
 
Back View  
UZ2715H  
UZ2215H / UZ2715H  
Back View with Monitor Stand  
UZ2215H / UZ2315H  
Description  
UZ2315H Back View with Monitor Stand  
Use  
Label  
1
VESA mounting holes (100 mm x  
100 mm - behind attached VESA  
Cover)  
Wall mount monitor using VESA-  
compatible wall mount kit (100 mm x  
100 mm).  
2
3
4
Regulatory label  
Lists the regulatory approvals.  
Releases stand from monitor.  
Stand release button  
Security lock slot  
Secures monitor with security lock  
(security lock not included).  
5
6
Barcode serial number label  
Cable management slot  
Refer to this label if you need to contact  
Dell for technical support.  
Uses to organize cables by placing them  
through the slot.  
About Your Monitor  
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9
Side View  
UZ2215H / UZ2715H  
UZ2315H  
Label  
1
Description  
Headphone-out / Microphone-in combo jack  
Use  
Connect the headset.  
10  
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About Your Monitor  
Bottom View  
Bottom View without Monitor Stand  
Label  
Description  
Adapter connector  
DP in connector  
Use  
Connect the power cable.  
1
2
3
Connect your computer with DP cable.  
HDMI (MHL) port  
connector  
Connect your MHL devices with MHL cable.  
4
5
VGA connector  
Connect your computer VGA cable (optional  
purchase).  
USB upstream port  
Connect the USB cable that came with your monitor  
to the computer. Once this cable is connected, you  
can use the USB connectors on the monitor.  
6
7
USB downstream port Connect your USB device. You can only use this  
connector after you have connected the USB cable to  
the computer and USB upstream connector on the  
monitor.  
Stand lock feature  
To lock the stand to the monitor using a M3 x 6 mm  
screw (screw not included).  
About Your Monitor  
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11  
 
Monitor Specifications  
Flat Panel Specifications  
Model  
UZ2215H  
UZ2315H  
UZ2715H  
Screen type  
Panel type  
Viewable image  
Diagonal  
Active matrix - TFT LCD  
PLS (Plane to Line Switching)  
54.61 cm  
58.42 cm  
68.58 cm  
(21.5 inches)  
(23.0 inches)  
(27.0 inches)  
Horizontal, Active  
Area  
476.06 mm  
(18.74 inches)  
509.18 mm  
(20.05 inches)  
597.9 mm  
(23.5 inches)  
Vertical, Active  
Area  
267.79 mm  
(10.54 inches)  
286.42 mm  
(11.28 inches)  
336.3 mm  
(13.24 inches)  
2
2
2
Area  
127484.11 mm  
(197.52 inch )  
145839.34 mm  
(226.16 inch )  
201073.77 mm  
(311.66 inch )  
2
2
2
Pixel pitch  
Viewing angle  
0.248 mm x  
0.248 mm  
0.265 mm x  
0.265 mm  
0.3114 mm x  
0.3114 mm  
178° (vertical) typical  
178° (horizontal) typical  
Luminance output 250 cd/m² (typical)  
300 cd/m² (typical)  
300 cd/m² (typical)  
Contrast ratio  
1000 to 1 (typical)  
8,000,000 to 1 (Mega Dynamic Contrast On)  
Anti-Glare type with hard-coating 3H  
LED Backlight system  
Faceplate coating  
Backlight  
Response time  
Color depth  
Color gamut  
8 ms (GTG) with Overdrive  
16.7 million colors  
CIE1976 (83%)*  
CIE1976 (88%)**  
* [UZ2215H] [UZ2315H] color gamut (typical) is based on CIE1976 (83%) and CIE1931  
(72%) test standards.  
** [UZ2715H] color gamut (typical) is based on CIE1976 (88%) and CIE1931 (72%) test  
standards.  
12  
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About Your Monitor  
   
Resolution Specifications  
Model  
UZ2215H/UZ2315H/UZ2715H  
Horizontal scan range  
Vertical scan range  
30 kHz to 83 kHz (automatic)  
56 Hz to 76 Hz (automatic)  
Maximum preset resolution 1920 x 1080 at 60 Hz  
Supported Video Modes  
Model  
UZ2215H/UZ2315H/UZ2715H  
480p, 480i, 576p, 720p, 1080p, 576i, 1080i  
Video display capabilities  
(HDMI & DP playback)  
Preset Display Modes  
UZ2215H/UZ2315H  
Display Mode  
Horizontal  
Frequency (kHz)  
Vertical  
Frequency  
(Hz)  
Pixel Clock  
(MHz)  
Sync Polarity  
(Horizontal/  
Vertical)  
VESA, 720 x 400  
VESA, 640 x 480  
VESA, 640 x 480  
VESA, 800 x 600  
VESA, 800 x 600  
VESA, 1024 x 768  
VESA, 1024 x 768  
VESA, 1152 x 864  
VESA, 1280 x 1024  
VESA, 1280 x 1024  
VESA, 1600 x 900  
VESA, 1920 x 1080  
31.5  
31.5  
37.5  
37.9  
46.9  
48.4  
60.0  
67.5  
64.0  
80.0  
60.0  
67.5  
70.1  
59.9  
75.0  
60.3  
75.0  
60.0  
75.0  
75.0  
60.0  
75.0  
60.0  
60.0  
28.3  
25.2  
-/+  
-/-  
31.5  
-/-  
40.0  
49.5  
+/+  
+/+  
-/-  
65.0  
78.8  
+/+  
+/+  
+/+  
+/+  
+/+  
+/+  
108.0  
108.0  
135.0  
108.0  
148.5  
About Your Monitor  
|
13  
UZ2715H  
Display Mode  
Horizontal  
Frequency (kHz)  
Vertical  
Frequency  
(Hz)  
Pixel Clock  
(MHz)  
Sync Polarity  
(Horizontal/  
Vertical)  
VESA, 720 x 400  
VESA, 640 x 480  
VESA, 640 x 480  
VESA, 800 x 600  
VESA, 800 x 600  
VESA, 1024 x 768  
VESA, 1024 x 768  
VESA, 1280 x 1024  
VESA, 1280 x 1024  
VESA, 1152 x 864  
VESA, 1600 x 900  
VESA, 1920 x 1080  
31.5  
31.5  
37.5  
39.9  
46.9  
48.4  
60.0  
64.0  
80.0  
67.5  
55.5  
67.5  
70.1  
59.9  
75.0  
60.3  
75.0  
60.0  
75.0  
60.0  
75.0  
75.0  
60.0  
60.0  
28.3  
25.2  
-/+  
-/-  
31.5  
-/-  
40.0  
49.5  
65.0  
78.8  
+/+  
-/-  
-/-  
+/+  
+/+  
+/+  
+/+  
+/-  
+/+  
108.0  
135.0  
108.0  
97.8  
148.5  
MHL Source Display Modes  
Display Mode  
640 x 480p  
Frequency (Hz)  
60  
60  
50  
60  
50  
60  
50  
30  
60  
50  
60  
50  
720 x 480p  
720 x 576p  
1280 x 720p  
1280 x 720p  
1920 x 1080i  
1920 x 1080i  
1920 x 1080p  
1920 x 1080p  
1920 x 1080p  
720 (1440) x 480i  
720 (1440) x 576i  
14  
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About Your Monitor  
Electrical Specifications  
Model  
UZ2215H/UZ2315H/UZ2715H  
Video input signals  
Analog RGB, 0.7 Volts +/- 5%, positive polarity at 75  
ohm input impedance  
DisplayPort, 600mV for each differential line, 100  
ohm input impedance per differential pair  
HDMI (MHL), 600mV for each differential line, 100  
ohm input impedance per differential pair  
Synchronization input  
signals  
Separate horizontal and vertical synchronizations,  
polarity-free TTL level, SOG (Composite SYNC on  
green)  
AC/DC  
Input voltage/ 90~264 VAC/50~60 Hz/  
adapter*  
frequency/  
current  
1.5 A RMS @ 90 VAC & 0.8 A RMs @ 180 VAC  
Output  
voltage/  
current  
Output: 19.5 V/4.62 A  
Inrush current  
115 V/230 V: 150 A (Max.)  
*Qualified Compatible AC/DC adapters.  
CAUTION: To avoid damage to the monitor, use only the adapter designed for this  
particular Dell monitor.  
Brand  
Manufacturer  
Model  
Polarity  
Dell  
Lite-On  
LA90PM111  
About Your Monitor  
|
15  
Camera - MIC Specifications  
Lens  
Field of view  
Focus mode  
Focus area  
72.4° for 1920 x 1080  
Fixed Focus  
21 cm~Infinity  
50 cm  
Focusing distance  
(normal mode)  
Image Sensor  
Active array size  
Video frame rate  
2.0 mega-pixel  
Video  
Specification  
1920 x 1080 (Full HD)- up to 30 frames per  
second  
640 x 480 (VGA) and below - up to 30  
frames per second  
Audio  
Microphone type  
Omni-directional digital microphone x 2  
Specification  
Interface  
USB 2.0 High Speed  
3.3 volts +/- 5%  
Power Supply  
Speaker Specifications  
Model  
UZ2215H  
UZ2315H  
UZ2715H  
Speaker  
2 x 3.0 W  
2 x 5.0 W  
Frequency Response  
250 Hz - 20 kHz  
Operating Temperature -25 °C ~ 70 °C  
16  
|
About Your Monitor  
Physical Characteristics  
Model  
UZ2215H  
Connector type  
15-pin D-subminiature (Blue connector); DP  
(Black connector); HDMI (MHL); USB 3.0  
(Black Tongue); Headphone-Out / Mic-in  
(Combo)  
Signal cable type  
Digital: detachable, HDMI, 19 pins  
Digital: detachable, MHL, 19 pins  
Digital: detachable, DP to Mini-DP, 20  
pins  
Universal Serial Bus: detachable, USB, 9  
pins  
Dimensions (with stand)  
Height  
407.5 mm (16.04 inches)  
530.7 mm (20.89 inches)  
180.0 mm (7.09 inches)  
Width  
Depth  
Dimensions (without stand)  
Height  
342.4 mm (13.48 inches)  
530.7 mm (20.89 inches)  
44.6 mm (1.76 inches)  
Width  
Depth  
Stand dimensions  
Height  
314.6 mm (12.39 inches)  
190.0 mm (7.48 inches)  
180.0 mm (7.09 inches)  
Width  
Depth  
Weight  
Weight with packaging  
6.48 kg (14.26 lb)  
Weight with stand assembly and cables 4.88 kg (10.74 lb)  
Weight without stand assembly (For wall 3.12 kg (6.86 lb)  
mount or VESA mount considerations -  
no cables)  
Weight of stand assembly  
Front frame gloss  
1.01 kg (2.22 lb)  
Black Frame - 13.0 gloss unit (max.)  
Silver Frame - 20.0 gloss unit (max.)  
About Your Monitor  
|
17  
Model  
UZ2315H  
Connector type  
15-pin D-subminiature (Blue connector); DP  
(Black connector); HDMI (MHL); USB 3.0  
(Black Tongue); Headphone-Out / Mic-in  
(Combo)  
Signal cable type  
Digital: detachable, HDMI, 19 pins  
Digital: detachable, MHL, 19 pins  
Digital: detachable, DP to Mini-DP, 20  
pins  
Universal Serial Bus: detachable, USB, 9  
pins  
Dimensions (with stand)  
Height (extended)  
Height (compressed)  
Width  
501.9 mm (19.76 inches)  
376.9 mm (14.84 inches)  
563.8 mm (22.20 inches)  
180.0 mm (7.09 inches)  
Depth  
Dimensions (without stand)  
Height  
361.0 mm (14.21 inches)  
563.8 mm (22.20 inches)  
44.6 mm (1.76 inches)  
Width  
Depth  
Stand dimensions  
Height (extended)  
Height (compressed)  
Width  
399.7 mm (15.74 inches)  
274.7 mm (10.81 inches)  
225.0 mm (8.86 inches)  
180.0 mm (7.09 inches)  
Depth  
Weight  
Weight with packaging  
8.06 kg (17.73 lb)  
Weight with stand assembly and cables 6.08 kg (13.38 lb)  
Weight without stand assembly (For wall 3.50 kg (7.70 lb)  
mount or VESA mount considerations -  
no cables)  
Weight of stand assembly  
Front frame gloss  
1.83 kg (4.03 lb)  
Black Frame - 13.0 gloss unit (max.)  
Silver Frame - 20.0 gloss unit (max.)  
18  
|
About Your Monitor  
Model  
UZ2715H  
Connector type  
15-pin D-subminiature (Blue connector); DP  
(Black connector); HDMI (MHL); USB 3.0  
(Black Tongue); Headphone-Out / Mic-in  
(Combo)  
Signal cable type  
Digital: detachable, HDMI, 19 pins  
Digital: detachable, MHL, 19 pins  
Digital: detachable, DP to Mini-DP, 20  
pins  
Universal Serial Bus: detachable, USB, 9  
pins  
Dimensions (with stand)  
Height  
467.7 mm (18.41 inches)  
658.8 mm (25.94 inches)  
196.0 mm (7.72 inches)  
Width  
Depth  
Dimensions (without stand)  
Height  
418.2 mm (16.46 inches)  
658.8 mm (25.94 inches)  
46.0 mm (1.81 inches)  
Width  
Depth  
Stand dimensions  
Height  
338.1 mm (13.31 inches)  
220.0 mm (8.86 inches)  
196.0 mm (7.72 inches)  
Width  
Depth  
Weight  
Weight with packaging  
9.32 kg (20.54 lb)  
Weight with stand assembly and cables 6.83 kg (15.06 lb)  
Weight without stand assembly (For wall 4.67 kg (10.30 lb)  
mount or VESA mount considerations -  
no cables)  
Weight of stand assembly  
Front frame gloss  
1.43 kg (3.15 lb)  
Black Frame - 13.0 gloss unit (max.)  
Silver Frame - 20.0 gloss unit (max.)  
About Your Monitor  
|
19  
Environmental Characteristics  
Model  
UZ2215H  
UZ2315H  
UZ2715H  
Temperature  
Operating  
0 °C to 40 °C (32 °F to 104 °F)  
Non-operating  
Storage: -20 °C to 60 °C (-4 °F to 140 °F)  
Shipping: -20 °C to 60 °C (-4 °F to 140 °F)  
Humidity  
Operating  
10% to 80% (non-condensing)  
Non-operating  
Storage: 5% to 90% (non-condensing)  
Shipping: 5% to 90% (non-condensing)  
Altitude  
Operating  
5,000 m (16,404 ft) (maximum)  
Non-operating 12,192 m (40,000 ft) (maximum)  
Thermal  
204.78 BTU/hour  
204.78 BTU/hour  
238.85 BTU/hour  
dissipation  
(maximum)  
(maximum)  
(maximum)  
85.33 BTU/hour  
85.33 BTU/hour  
61.42 BTU/hour  
(maximum)  
(maximum)  
(maximum)  
20  
|
About Your Monitor  
Power Management Modes  
If you have VESA's DPM™ compliance display card or software installed in your PC, the  
monitor can automatically reduce its power consumption when not in use. This is  
referred to as Power Save Mode*. If the computer detects input from the keyboard,  
mouse, or other input devices, the monitor automatically resumes functioning. The  
following table shows the power consumption and signaling of this automatic power  
saving feature.  
UZ2215H  
VESA Modes Horizontal Vertical  
Sync Sync  
Video  
Power  
Indicator  
Power  
Consumption  
Normal  
operation  
Active  
Active  
Active  
White  
60 W (maximum)**  
23 W (typical)  
Active-off  
mode  
Inactive  
-
Inactive  
-
Blanked White (Breathing)  
Off  
Less than 1.2 W  
Switch off  
-
Less than 0.5 W  
UZ2315H  
VESA Modes Horizontal Vertical  
Sync Sync  
Video  
Power  
Indicator  
Power  
Consumption  
Normal  
operation  
Active  
Active  
Active  
White  
60 W (maximum)**  
25 W (typical)  
Active-off  
mode  
Inactive  
-
Inactive  
-
Blanked White (Breathing)  
Off  
Less than 1.2 W  
Switch off  
-
Less than 0.5 W  
UZ2715H  
VESA Modes Horizontal Vertical  
Sync Sync  
Video  
Power  
Indicator  
Power  
Consumption  
Normal  
operation  
Active  
Active  
Active  
White  
70 W (maximum)**  
18 W (typical)  
Active-off  
mode  
Inactive  
-
Inactive  
-
Blanked White (Breathing)  
Off  
Less than 1.2 W  
Switch off  
-
Less than 0.5 W  
* Zero power consumption in OFF mode can only be achieved by disconnecting the  
main cable from the monitor.  
** Maximum power consumption with max luminance, and USB active.  
About Your Monitor  
|
21  
 
The OSD functions only in the normal operation mode. When any button is pressed in  
the Active-off mode, one of the following messages will be displayed:  
or  
Activate the computer and the monitor to gain access to the OSD.  
®
NOTE: This monitor is ENERGY STAR -compliant.  
22  
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About Your Monitor  
Pin Assignments  
VGA Connector  
Pin  
15-pin Side of the  
Number  
Connected Signal Cable  
Video-Red  
Video-Green  
Video-Blue  
GND  
1
2
3
4
5
Self-test  
6
GND-R  
7
GND-G  
8
GND-B  
9
Computer 5 V/3.3 V  
GND-sync  
GND  
10  
11  
12  
13  
14  
15  
DDC data  
H-sync  
V-sync  
DDC clock  
About Your Monitor  
|
23  
DisplayPort Connector  
Pin  
Number  
20-pin Side of the  
Connected Signal Cable  
1
2
ML0(p)  
GND  
3
ML0(n)  
ML1(p)  
GND  
4
5
6
ML1(n)  
ML2(p)  
GND  
7
8
9
ML2(n)  
ML3(p)  
GND  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
ML3(n)  
GND  
GND  
AUX(p)  
GND  
AUX(n)  
GND  
Re-PWR  
+3.3 V DP_PWR  
24  
|
About Your Monitor  
HDMI Connector  
Pin  
19-pin Side of the  
Number  
Connected Signal Cable  
1
2
TMDS DATA 2+  
TMDS DATA 2 SHIELD  
TMDS DATA 2-  
3
4
TMDS DATA 1+  
5
TMDS DATA 1 SHIELD  
TMDS DATA 1-  
6
7
TMDS DATA 0+  
8
TMDS DATA 0 SHIELD  
TMDS DATA 0-  
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
TMDS CLOCK+  
TMDS CLOCK SHIELD  
TMDS CLOCK-  
CEC  
Reserved (N.C. on device)  
DDC CLOCK (SCL)  
DDC DATA (SDA)  
DDC/CEC Ground  
+5V POWER  
HOT PLUG DETECT  
About Your Monitor  
|
25  
MHL Connector  
Pin  
19-pin Side of the  
Number  
Connected Signal Cable  
TMDS DATA 2+  
TMDS DATA 2 SHIELD  
TMDS DATA 2-  
TMDS DATA 1+  
GND  
1
2
3
4
5
6
TMDS DATA 1-  
MHL+  
7
8
TMDS DATA 0 SHIELD  
MHL-  
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
TMDS CLOCK+  
GND  
TMDS CLOCK-  
CEC  
Reserved (N.C. on device)  
DDC CLOCK (SCL)  
DDC DATA (SDA)  
GND  
VBUS (+5V, 900mA maximum)  
CBUS  
Plug and Play Capability  
You can install the monitor in any Plug and Play-compatible system. The monitor  
automatically provides the computer system with its Extended Display Identification Data  
(EDID) using Display Data Channel (DDC) protocols so the system can configure itself  
and optimize the monitor settings. Most monitor installations are automatic; you can  
select different settings if desired. For more information about changing the monitor  
.
26  
|
About Your Monitor  
 
Universal Serial Bus (USB) Interface  
This section gives you information about the USB ports that are available on the monitor.  
NOTE: This monitor is Super-Speed USB 3.0 compatible.  
Transfer Speed  
Super-speed  
High speed  
Data Rate  
Power Consumption*  
4.5 W (Max, each port)  
4.5 W (Max, each port)  
4.5 W (Max, each port)  
5 Gbps  
480 Mbps  
12 Mbps  
Full speed  
USB Upstream Connector  
Pin Number  
9-pin Side of the Connector  
1
2
3
4
5
6
7
8
9
VCC  
D-  
D+  
GND  
SSTX-  
SSTX+  
GND  
SSRX-  
SSRX+  
About Your Monitor  
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27  
 
USB Downstream Connector  
Pin Number  
9-pin Side of the Connector  
1
2
3
4
5
6
7
8
9
VCC  
D-  
D+  
GND  
SSTX-  
SSTX+  
GND  
SSRX-  
SSRX+  
USB Ports  
1 upstream - back  
2 downstream - back  
NOTE: USB 3.0 functionality requires a USB 3.0-capable computer.  
NOTE: The monitor's USB interface works only when the monitor is On or in the  
power save mode. If you turn Off the monitor and then turn it On, the attached  
peripherals may take a few seconds to resume normal functionality.  
LCD Monitor Quality and Pixel Policy  
During the LCD Monitor manufacturing process, it is not uncommon for one or more  
pixels to become fixed in an unchanging state which are hard to see and do not affect  
the display quality or usability. For more information on Dell Monitor Quality and Pixel  
Policy, see Dell Support site at: http://www.dell.com/support/monitors.  
28  
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About Your Monitor  
 
Maintenance Guidelines  
Cleaning Your Monitor  
CAUTION: Read and follow the Safety Instructions before cleaning the monitor.  
WARNING: Before cleaning the monitor, unplug the monitor power cable from  
the electrical outlet.  
For best practices, follow the instructions in the list below while unpacking, cleaning, or  
handling your monitor:  
To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If  
possible, use a special screen-cleaning tissue or solution suitable for the anti-  
static coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or  
compressed air.  
Use a lightly-dampened, warm cloth to clean the monitor. Avoid using  
detergent of any kind as some detergents leave a milky film on the monitor.  
If you notice white powder when you unpack your monitor, wipe it off with a  
cloth.  
Handle your monitor with care as a darker-colored monitor may get scratched  
and show white scuff marks more than a lighter-colored monitor.  
To help maintain the best image quality on your monitor, use a dynamically  
changing screen saver and turn Off your monitor when not in use.  
About Your Monitor  
|
29  
 
30  
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About Your Monitor  
Setting Up the Monitor  
2
Attaching the Stand  
NOTE: The stand is detached when the monitor is shipped from the factory.  
NOTE: This is applicable for a monitor with a stand. When any other stand is  
bought, please refer to the respective stand setup guide for the set up instructions.  
To attach the monitor stand:  
1. Remove the cover and place the monitor on it.  
2. Fit the two tabs on the upper part of the stand to the groove on the back of the  
monitor.  
3. Press the stand till it snaps into place.  
Connecting Your Monitor  
WARNING: Before you begin any of the procedures in this section, follow the  
.
NOTE: Do not connect all cables to the computer at the same time.  
To connect your monitor to the computer:  
1. Turn Off your computer and disconnect the power cable.  
Connect the VGA/HDMI/MHL/DP cable from your monitor to the computer.  
Setting Up the Monitor  
|
31  
     
Connecting the blue VGA cable  
Connecting the HDMI cable  
Connecting the MHL cable  
32  
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Setting Up the Monitor  
Connecting the black DisplayPort (DP to mini-DP) cable  
Connecting the USB 3.0 cable  
After you have completed connecting the VGA/DP/HDMI cable, follow the procedures  
below to connect the USB 3.0 cable to the computer and complete your monitor setup:  
1. Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port  
on your computer. (See Bottom View for details.)  
2. Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the monitor.  
3. Plug the power cables for your computer and monitor into a nearby outlet.  
4. Turn On the monitor and the computer.  
If your monitor displays an image, installation is complete. If it does not display an  
.
5. Use the cable slot on the monitor stand to organize the cables.  
Setting Up the Monitor  
|
33  
Using the Mobile-High Definition Link (MHL)  
NOTE: This monitor is MHL certified.  
NOTE: To use the MHL function, use only MHL certified cable and source devices  
that support MHL output.  
NOTE: Some MHL source devices may take more than a few seconds or longer to  
output an image, depending on MHL source devices.  
NOTE: When the connected MHL source device enters Standby mode, the monitor  
displays a black screen or the message below, depending on MHL source device's  
output.  
To enable MHL connection, please perform the below steps:  
1. Plug the power cable on your monitor into a AC outlet.  
2. Connect the (micro) USB port on you MHL source device to HDMI (MHL) 1 or HDMI  
(MHL) 2 port on the monitor with a MHL certified cable. (See Bottom View for  
details)  
3. Turn On the monitor and the MHL source device.  
4. Select input source on monitor to HDMI (MHL) 1 or HDMI (MHL) 2 by using OSD  
Menu (See Using the On-Screen Display (OSD) Menu for details.)  
5. If the monitor does not display an image, see Mobile High-Definition Link (MHL)  
.
34  
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Setting Up the Monitor  
Organizing Your Cables  
After attaching all necessary cables to your monitor and computer, (See Connecting Your  
Monitor for cable attachment,) organize all cables as shown above.  
Removing the Monitor Stand  
NOTE: To prevent scratches on the LCD screen while removing the stand, make  
sure that the monitor is placed on a soft, clean surface.  
NOTE: This is applicable for a monitor with a stand. When any other stand is  
bought, please refer to the respective stand setup guide for the set-up instructions.  
To remove the stand:  
1. Place the monitor on a soft cloth or cushion.  
2. Press and hold the stand release button.  
3. Lift the stand up and away from the monitor.  
Setting Up the Monitor  
|
35  
   
Wall Mounting (Optional)  
(Screw dimension: M4 x 10 mm).  
Refer to the instructions that come with the VESA-compatible wall mounting kit.  
1. Place the monitor panel on a soft cloth or cushion on a stable, flat table.  
2. Remove the stand.  
3. Use a Phillips crosshead screwdriver to remove the four screws securing the plastic  
cover.  
4. Attach the mounting bracket from the wall mounting kit to the monitor.  
5. Mount the monitor on the wall by following the instructions that comes with the  
wall mounting kit.  
NOTE: For use only with UL-listed wall mount bracket with minimum weight/load  
bearing capacity of 3.1 kg (UZ2215H) / 3.7 kg (UZ2315H) / 4.7 kg (UZ2715H).  
36  
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Setting Up the Monitor  
 
Operating the Monitor  
3
Power On the Monitor  
Press the  
button to turn On the monitor.  
Using the Front Panel Controls  
®
®
Use the control buttons on the front of the monitor to link up Microsoft Lync Software  
or adjust the characteristics of the image being displayed. As you use these buttons, an  
On-Screen Display (OSD) or LED indicator shows the numeric values or activities of the  
characteristics as they change.  
Operating the Monitor  
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37  
       
The following table describes the front panel buttons and OSD buttons:  
Front Panel Button /  
OSD Button  
Description  
1
2
3
Use the Hook button to accept an incoming invite  
notification.  
Hook  
MUTE  
Use the Mute button to mute audio.  
Use Volume Down button to decrease OSD bar  
volume.  
Use the Up button to adjust (increase ranges) items in  
the OSD menu.  
Volume  
Down  
Up  
4
5
Use Volume Up button to increase OSD bar volume.  
Use the Down button to adjust (decrease ranges)  
items in the OSD menu.  
Volume  
Up  
Down  
OK  
Use the Microphone Mute button to mute  
microphone.  
Use the OK button to confirm your selection.  
Microphone  
Mute  
6
7
Use the MENU button to launch the OSD.  
Use the Back button to go back to the previous menu.  
MENU  
Back  
Use the Power button to turn the monitor On and Off.  
The white light indicates the monitor is On and fully  
functional. A breathing white light indicates the power  
save mode.  
Power (with power light  
indicator)  
38  
|
Operating the Monitor  
®
®
Accessing Microsoft Lync with the Panel Buttons  
®
®
To enable Microsoft Lync functions with your monitor, make sure that the USB  
upstream cable is connected between your computer and the monitor. If not, the  
following message will be displayed:  
NOTE: The front panel buttons, excluding Volume Up and Volume Down, function  
®
®
only when Microsoft Lync is active on your computer.  
1. Hook  
The Hook button light flashes when someone calls you on Lync. Press the Hook  
button to answer the incoming voice or video call.  
To end an active voice or video call, press the Hook button.  
Operating the Monitor  
|
39  
2. Mute  
To mute the audio, press the Mute button. The mute-button light turns on when  
audio is muted.  
3. Volume Down/Volume Up  
To adjust the volume, press the Volume Down or Volume Up buttons.  
The activated OSD shows the numeric values of the volume level.  
4. Microphone Mute  
To mute the microphone, press the Microphone Mute button. The microphone-  
mute-button light turns on when the microphone is muted.  
40  
|
Operating the Monitor  
Using the On-Screen Display (OSD) Menu  
Accessing the Menu System  
NOTE: If you change the settings and then either proceed to another menu or exit  
the OSD menu, the monitor automatically saves those changes. The changes are  
also saved if you change the settings and then wait for the OSD menu to disappear.  
1. Press the  
button to launch the OSD menu and display the main menu.  
Main Menu for analog (VGA) input  
Main Menu for digital (HDMI (MHL) 1/ HDMI (MHL) 2) input  
or  
Operating the Monitor  
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41  
     
Main Menu for digital (DP) input  
2. Use  
and  
to move between the setting options. As you move from one  
icon to another, the option name is highlighted. See the following table for a  
complete list of all the options available for the monitor.  
3. Use  
to activate the highlighted option.  
and to select the desired parameter.  
to enter the slide bar and then use and  
4. Use  
5. Use  
, according to the  
indicators on the menu, to make your changes.  
6. Select to return to the main menu.  
42  
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Operating the Monitor  
Icon  
Menu and  
Submenus  
Description  
Use this menu to activate Brightness/Contrast adjustment.  
Brightness/  
Contrast  
Brightness adjusts the luminance of the backlight.  
Brightness  
Contrast  
Use  
to increase the brightness and use  
to decrease the  
brightness (min. 0 / max. 100).  
NOTE: Manual adjustment of Brightness is disabled when Dynamic  
Contrast is switched On.  
Adjust the Brightness first, and then adjust the Contrast only if further  
adjustment is necessary.  
Use  
to increase the contrast and use  
to decrease the  
contrast (min. 0 / max. 100).  
The Contrast function adjusts the degree of difference between  
darkness and lightness on the monitor screen.  
Even though your computer recognizes your monitor on startup, the  
Auto Adjustment function optimizes the display settings for use with  
your particular setup.  
Auto Adjust  
Auto Adjustment allows the monitor to self-adjust to the incoming  
video signal. After using Auto Adjustment, you can further tune your  
monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls  
under Display Settings.  
NOTE: In most cases, Auto Adjust produces the best image for your  
configuration.  
NOTE: Auto Adjust option is only available when you are using the  
analog (VGA) connector.  
Operating the Monitor  
|
43  
Use the Input Source menu to select between the different video  
signals that may be connected to your monitor.  
Input Source  
Select the VGA input when you are using the analog (VGA) connector.  
VGA  
Use  
Select the DisplayPort input when you are using the DisplayPort (DP)  
connector. Use to select the DisplayPort input source.  
Select the HDMI (MHL) 1 or HDMI (MHL) 2 input when you are using  
to select the VGA input source.  
DisplayPort  
HDMI (MHL) 1  
HDMI (MHL) 2  
the HDMI connectors. Use  
(MHL) 2 input source.  
to select the HDMI (MHL) 1 or HDMI  
Use Color Settings to adjust the color setting mode.  
Color Settings  
44  
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Operating the Monitor  
 
Allows you to set the video input mode to:  
Input Color  
Format  
RGB: Select this option if your monitor is connected to a computer  
(or DVD player) using the HDMI cable (or DisplayPort cable); or MHL  
devices using the MHL cable.  
YPbPr: Select this option if your monitor is connected to a DVD  
player by YPbPr using HDMI cable (or DisplayPort cable); or MHL  
devices by YPbPr using the MHL cable.  
Or if the DVD (or MHL devices) color output setting is not RGB.  
Allows you to set the Gamma to PC or MAC.  
Gamma  
Operating the Monitor  
|
45  
When you select Preset Modes, you can choose Standard,  
Multimedia, Movie, Game, Paper, Color Temp., or Custom Color  
from the list.  
Preset Modes  
• Standard: Loads the monitor's default color settings. This is the  
default preset mode.  
• Multimedia: Loads color settings ideal for multimedia  
applications.  
• Movie: Loads color settings ideal for movies.  
• Game: Loads color settings ideal for most gaming applications.  
• Paper: Loads brightness and sharpness settings ideal for viewing  
text. Blend the text background to simulate paper media without  
affecting color images. Applies to RGB input format only.  
• Color Temp.: Allows users to select the color temperature:  
5000K, 5700K, 6500K, 7500K, 9300K and 10000K.  
• Custom Color: Allows you to manually adjust the color settings.  
Use  
and  
to adjust the three colors (R, G, B) values and  
create your own preset color mode.  
This feature can shift the color of the video image to green or  
purple. This is used to adjust the desired flesh tone color. Use  
to adjust the hue from '0' to '100'.  
Hue  
or  
Use  
Use  
to increase the green shade of the video image.  
to increase the purple shade of the video image.  
NOTE: Hue adjustment is available only when you select Movie or  
Game preset mode.  
46  
|
Operating the Monitor  
This feature can adjust the color saturation of the video image. Use  
Saturation  
or  
to adjust the saturation from '0' to '100'.  
Use  
to increase the monochrome appearance of the video  
image.  
Use  
to increase the colorful appearance of the video image.  
NOTE: Saturation adjustment is available only when you select  
Movie or Game preset mode.  
Reset your monitor’s color settings to the factory settings.  
Reset Color  
Settings  
Use the Display Settings to adjust image.  
Display Settings  
Adjusts the image ratio to Wide 16:9, 4:3, or 5:4.  
Aspect Ratio  
Use  
Maximum is '100' (+).  
Use or to adjust the image up or down. Minimum is '0' (-).  
or  
to adjust the image left or right. Minimum is '0' (-).  
Horizontal  
Position  
Vertical Position  
Maximum is '100' (+).  
NOTE: Horizontal Position and Vertical Position adjustments are  
only available for "VGA" input.  
This feature can make the image look sharper or softer. Use  
to adjust the sharpness from '0' to '100'.  
or  
Sharpness  
Pixel Clock  
The Phase and Pixel Clock adjustments allow you to adjust your  
monitor to your preference.  
Use  
or  
to adjust for best image quality.  
If satisfactory results are not obtained using the Phase adjustment,  
use the Pixel Clock (coarse) adjustment and then use Phase (fine)  
again.  
Phase  
NOTE: Pixel Clock and Phase adjustments are only available for  
"VGA" input.  
Operating the Monitor  
|
47  
Allows you to increase the level of contrast to provide sharper and  
more detailed image quality.  
Dynamic  
Contrast  
Use  
to select the Dynamic Contrast "On" or "Off".  
NOTE: Dynamic Contrast provides higher contrast if you select  
Game or Movie preset mode.  
Allows you to set the Response Time to Normal or Overdrive.  
Response Time  
Select this option to restore default display settings.  
Reset Display  
Settings  
Energy Settings  
Allows you to set the power LED indicator On or Off to save energy.  
Power Button  
LED  
Allows you to enable or disable USB function during monitor  
standby mode.  
USB  
NOTE: USB ON/OFF under standby mode is only available when the  
USB upstream cable is unplugged. This option will be greyed out  
when the USB upstream cable plugs in.  
Select this option to restore default Energy Settings.  
Reset Energy  
Settings  
48  
|
Operating the Monitor  
Select this option to adjust the settings of the OSD, such as, the  
languages of the OSD, the amount of time the menu remains on  
screen, and so on.  
Menu Settings  
Language options set the OSD display to one of the eight languages  
(English, Spanish, French, German, Brazilian Portuguese, Russian,  
Simplified Chinese, or Japanese).  
Language  
Transparency  
Timer  
Select this option to change the menu transparency by using  
and  
(min. 0 / max. 100).  
OSD Hold Time: sets the length of time the OSD will remain active  
after the last time you pressed a button.  
Use  
or  
to adjust the slider in 1 second increments, from 5  
to 60 seconds.  
Controls user access to adjustments. When Lock is selected, no user  
adjustments are allowed. All buttons are locked.  
Lock  
NOTE:  
Lock function – Either soft lock (through the OSD menu) or hard  
lock (press and hold the button beside the power button for 10  
seconds)  
Unlock function – Only hard unlock (press and hold the button  
beside the power button for 10 seconds)  
Reset all OSD settings to the factory preset values.  
Reset Menu  
Settings  
Operating the Monitor  
|
49  
 
Other Settings  
DDC/CI (Display Data Channel/Command Interface) allows your  
monitor parameters (brightness, color balance, and etc.) to be  
adjustable via the software on your computer.  
DDC/CI  
You can disable this feature by selecting Disable.  
Enable this feature for best user experience and optimum  
performance of your monitor.  
50  
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Operating the Monitor  
Helps reduce minor cases of image retention. Depending on the  
degree of image retention, the program may take some time to run.  
You can enable this feature by selecting Enable.  
LCD  
Conditioning  
Reset all settings under the Other Settings menu to the factory  
preset values.  
Reset Other  
Settings  
Reset all settings to the factory preset values.  
Factory Reset  
NOTE: This monitor has a built-in feature to automatically calibrate the brightness  
to compensate for LED aging.  
Operating the Monitor  
|
51  
OSD Warning Messages  
When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie),  
manual brightness adjustment is disabled.  
When the monitor does not support a particular resolution mode, you will see the  
following message:  
This means that the monitor cannot synchronize with the signal that it is receiving from  
the computer. See Monitor Specifications for the Horizontal and Vertical frequency  
ranges addressable by this monitor. Recommended mode is 1920 x 1080.  
You will see the following message before the DDC/CI function is disabled:  
52  
|
Operating the Monitor  
When the monitor enters the Power Save mode, the following message appears:  
Activate the computer and wake up the monitor to gain access to the OSD.  
If you press any button other than the power button, one of the following messages will  
appear depending on the selected input:  
VGA/DP/HDMI (MHL) input  
or  
Operating the Monitor  
|
53  
If either VGA, HDMI (MHL), or DP input is selected and the corresponding cable is not  
connected, a floating dialog box as shown below appears.  
or  
or  
or  
See Troubleshooting for more information.  
54  
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Operating the Monitor  
Setting the Maximum Resolution  
To set the maximum resolution for the monitor:  
®
®
®
In Windows 7, Windows 8, and Windows 8.1:  
®
®
1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic  
desktop.  
2. Right-click on the desktop and click Screen Resolution.  
3. Click the Dropdown list of the Screen Resolution and select 1920 x 1080.  
4. Click OK.  
If you do not see 1920 x 1080 as an option, you may need to update your graphics driver.  
Depending on your computer, complete one of the following procedures:  
If you have a Dell desktop or portable computer:  
Go to http://www.dell.com/support, enter your service tag, and download the  
latest driver for your graphics card.  
If you are using a non-Dell computer (portable or desktop):  
Go to the support site for your computer and download the latest graphic drivers.  
Go to your graphics card website and download the latest graphic drivers.  
Using Tilt (For UZ2215H and UZ2715H)  
NOTE: This is applicable for a monitor with a stand. When any other stand is  
bought, please refer to the respective stand setup guide for set up instructions.  
Tilt  
With the stand attached to the monitor, you can tilt the monitor for the most  
comfortable viewing angle.  
NOTE: The stand is detached when the monitor is shipped from the factory.  
Operating the Monitor  
|
55  
     
Using Tilt, Swivel, and Vertical Extension (For UZ2315H)  
NOTE: This is applicable for a monitor with a stand. When any other stand is  
bought, please refer to the respective stand setup guide for set up instructions.  
Tilt, Swivel  
With the stand attached to the monitor, you can tilt and swivel the monitor for the most  
comfortable viewing angle.  
NOTE: The stand is detached when the monitor is shipped from the factory.  
Vertical Extension  
NOTE: The stand extends vertically up to 125 mm.  
56  
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Operating the Monitor  
 
Rotating the Monitor  
Before you rotate the monitor, your monitor should be fully vertically extended (Vertical  
Extension) and fully tilted up to avoid hitting the bottom edge of the monitor.  
Rotate clockwise  
Operating the Monitor  
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57  
Adjusting the Rotation Display Settings of Your System  
(For UZ2315H)  
After you have rotated your monitor, you need to complete the procedure below to  
adjust the Rotation Display Settings of your system.  
NOTE: If you are using the monitor with a non-Dell computer, you need to go the  
graphics driver website or your computer manufacturer website for information on  
rotating the 'contents' on your display.  
To adjust the Rotation Display Settings:  
1. Right-click on the desktop and click Properties.  
2. Select the Settings tab and click Advanced.  
3. If you have an ATI graphics card, select the Rotation tab and set the preferred  
rotation.  
4. If you have an nVidia graphics card, click the nVidia tab, in the left-hand column  
select NVRotate, and then select the preferred rotation.  
®
5. If you have an Intel graphics card, select the Intel graphics tab, click Graphic  
Properties, select the Rotation tab, and then set the preferred rotation.  
NOTE: If you do not see the rotation option or it is not working correctly, go to  
www.dell.com/support and download the latest driver for your graphics card.  
58  
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Operating the Monitor  
 
Troubleshooting  
4
WARNING: Before you begin any of the procedures in this section, follow the  
.
Self-Test  
Your monitor provides a self-test feature that allows you to check whether your monitor  
is functioning properly. If your monitor and computer are properly connected but the  
monitor screen remains dark, run the monitor self-test by performing the following  
steps:  
1. Turn off both your computer and the monitor.  
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test  
operation, remove all Digital and the Analog cables from the back of computer.  
3. Turn on the monitor.  
The floating dialog box should appear on-screen (against a black background), if the  
monitor cannot sense a video signal and is working correctly. While in self-test mode, the  
power LED remains white. Also, depending upon the selected input, one of the dialogs  
shown below will continuously scroll through the screen.  
or  
Troubleshooting  
|
59  
     
or  
or  
4. This box also appears during normal system operation, if the video cable becomes  
disconnected or damaged.  
5. Turn Off your monitor and reconnect the video cable; then turn On both your  
computer and the monitor.  
If your monitor screen remains blank after you use the previous procedure, check your  
video controller and computer, because your monitor is functioning properly.  
Built-in Diagnostics  
Your monitor has a built-in diagnostic tool that helps you determine if the screen  
abnormality you are experiencing is an inherent problem with your monitor, or with your  
computer and video card.  
NOTE: You can run the built-in diagnostics only when the video cable is unplugged  
and the monitor is in self-test mode.  
60  
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Troubleshooting  
 
To run the built-in diagnostics:  
1. Ensure that the screen is clean (no dust particles on the surface of the screen).  
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor  
then goes into the self-test mode.  
3. Press and hold Button 3 and Button 6 on the front panel simultaneously for 2  
seconds. A gray screen appears.  
4. Carefully inspect the screen for abnormalities.  
5. Press Button 6 on the front panel again. The color of the screen changes to red.  
6. Inspect the display for any abnormalities.  
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white and text  
screens.  
The test is complete when the text screen appears. To exit, press Button 6 again.  
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the  
monitor is functioning properly. Check the video card and computer.  
Common Problems  
The following table contains general information about common monitor problems you  
might encounter and the possible solutions:  
Common  
What You  
Possible Solutions  
Symptoms  
Experience  
No Video/Power No picture  
LED off  
Ensure that the video cable connecting the monitor and the  
computer is properly connected and secure.  
Verify that the power outlet is functioning properly using  
any other electrical equipment.  
Ensure that the power button is depressed fully.  
Ensure that the correct input source is selected via the Input  
Source menu.  
No Video/Power No picture or no Increase brightness & contrast controls via OSD.  
LED on  
brightness  
Perform monitor self-test feature check.  
Check for bent or broken pins in the video cable connector.  
Run the built-in diagnostics.  
Ensure that the correct input source is selected via the Input  
Source menu.  
Poor Focus  
Picture is fuzzy,  
blurry, or  
ghosting  
Perform Auto Adjust via OSD.  
Adjust the Phase and Pixel Clock controls via OSD.  
Eliminate video extension cables.  
Reset the monitor to Factory Settings.  
Change the video resolution to the correct aspect ratio.  
Troubleshooting  
|
61  
 
Shaky/Jittery  
Video  
Wavy picture or  
fine movement  
Perform Auto Adjust via OSD.  
Adjust the Phase and Pixel Clock controls via OSD.  
Reset the monitor to Factory Settings.  
Check environmental factors.  
Relocate the monitor and test in another room.  
Missing Pixels  
LCD screen has  
spots  
Cycle power On-Off.  
Pixel that is permanently Off is a natural defect that can  
occur in LCD technology.  
For more information on Dell Monitor Quality and Pixel  
Policy, see Dell Support site at: http://www.dell.com/  
support/monitors.  
Stuck-on Pixels LCD screen has  
bright spots  
Cycle power On-Off.  
Pixel that is permanently off is a natural defect that can  
occur in LCD technology.  
For more information on Dell Monitor Quality and Pixel  
Policy, see Dell Support site at: http://www.dell.com/  
support/monitors.  
Brightness  
Problems  
Picture too dim  
or too bright  
Reset the monitor to Factory Settings.  
• Auto Adjust via OSD.  
Adjust brightness & contrast controls via OSD.  
Geometric  
Distortion  
Screen not  
centered  
correctly  
Reset the monitor to Factory Settings.  
• Auto Adjust via OSD.  
Adjust horizontal & vertical controls via OSD.  
NOTE: When using DP/HDMI input, the positioning  
adjustments are not available.  
Horizontal/  
Vertical Lines  
Screen has one  
or more lines  
Reset the monitor to Factory Settings.  
Perform Auto Adjust via OSD.  
Adjust Phase and Pixel Clock controls via OSD.  
Perform monitor self-test feature check and determine if  
these lines are also in self-test mode.  
Check for bent or broken pins in the video cable connector.  
Run the built-in diagnostics.  
NOTE: When using DP/HDMI input, the Pixel Clock and Phase  
adjustments are not available.  
Synchronization Screen is  
Reset the monitor to Factory Settings.  
Problems  
scrambled or  
Perform Auto Adjust via OSD.  
appears torn  
Adjust Phase and Pixel Clock controls via OSD.  
Perform monitor self-test feature check to determine if the  
scrambled screen appears in self-test mode.  
Check for bent or broken pins in the video cable connector.  
Restart the computer in the safe mode.  
Safety Related  
Issues  
Visible signs of  
smoke or sparks  
Do not perform any troubleshooting steps.  
Contact Dell immediately.  
62  
|
Troubleshooting  
Intermittent  
Problems  
Monitor  
malfunctions on  
& off  
Ensure that the video cable connecting the monitor to the  
computer is connected properly and is secure.  
Reset the monitor to Factory Settings.  
Perform monitor self-test feature check to determine if the  
intermittent problem occurs in self-test mode.  
Missing Color  
Wrong Color  
Picture missing  
color  
Perform monitor self-test feature check.  
Ensure that the video cable connecting the monitor to the  
computer is connected properly and is secure.  
Check for bent or broken pins in the video cable connector.  
Picture color not Change the Color Setting Mode in the Color Settings OSD  
good  
to Graphics or Video depending on the application.  
Try different Color Preset Settings in Color Settings OSD.  
Adjust R/G/B value in Color Settings OSD if the Color  
Management is turned off.  
Change the Input Color Format to PC RGB or YPbPr in the  
Color Settings OSD.  
Run the built-in diagnostics.  
Image retention Faint shadow  
Use the Power Management feature to turn off the monitor  
at all times when not in use (for more information, see  
from a static  
image left on  
from the static  
image displayed  
the monitor for appears on the  
a long period of screen  
time  
Alternatively, use a dynamically changing screensaver.  
Product Specific Problems  
Specific  
What You  
Possible Solutions  
Symptoms  
Experience  
Screen image is Image is  
too small centered on  
Check the Aspect Ratio setting in the Display Settings OSD.  
Reset the monitor to Factory Settings.  
screen, but does  
not fill entire  
viewing area  
Cannot adjust OSD does not  
Turn Off the monitor, unplug the monitor power cable, plug  
it back, and then turn On the monitor.  
the monitor  
with the  
appear on the  
screen  
Check whether the OSD menu is locked. If yes, press and  
hold the button beside the Power button for 10 seconds to  
unlock (for more information, see Lock).  
buttons on the  
front panel  
No Input Signal No picture, the  
Check the signal source. Ensure the computer is not in the  
power saving mode by moving the mouse or pressing any  
key on the keyboard.  
when user  
controls are  
pressed  
LED light is white  
Check whether the signal cable is plugged in properly. Re-  
plug the signal cable if necessary.  
Reset the computer or video player.  
Troubleshooting  
|
63  
 
The picture  
does not fill the cannot fill the  
The picture  
Due to different video formats (aspect ratio) of DVDs, the  
monitor may display in full screen.  
entire screen  
height or width  
of the screen  
Run the built-in diagnostics.  
Universal Serial Bus (USB) Specific Problems  
Specific  
What You  
Possible Solutions  
Symptoms  
Experience  
USB interface is USB peripherals  
Check that your monitor is turned On.  
not working  
are not working  
Reconnect the upstream cable to your computer.  
Reconnect the USB peripherals (downstream connector).  
Switch Off and then turn On the monitor again.  
Reboot the computer.  
Some USB devices like external portable HDD require higher  
electric current; connect the device directly to the  
computer system.  
High Speed  
USB 3.0  
interface is  
slow  
High Speed USB  
3.0 peripherals  
working slowly or  
not working at all  
Check that your computer is USB 3.0-capable.  
Some computers have USB 3.0, USB 2.0, and USB 1.1 ports.  
Ensure that the correct USB port is used.  
Reconnect the upstream cable to your computer.  
Reconnect the USB peripherals (downstream connector).  
Reboot the computer.  
Wireless USB  
peripherals  
stop working  
Wireless USB  
peripherals  
responding  
Increase the distance between the USB 3.0 peripherals and  
the wireless USB receiver.  
Position your wireless USB receiver as close as possible to  
the wireless USB peripherals.  
when a USB 3.0 slowly or only  
device is  
plugged in  
working as the  
distancebetween  
itself and its  
receiver  
Use a USB-extender cable to position the wireless USB  
receiver as far away as possible from the USB 3.0 port.  
decreases  
64  
|
Troubleshooting  
   
Mobile High-Definition Link (MHL) Specific Problems  
Specific  
What You  
Possible Solutions  
Symptoms  
Experience  
MHL interface Can not see MHL Ensure your MHL cable and MHL device are MHL certified.  
is not working device image  
shown on the  
Check your MHL device is turned On.  
Check your MHL device is not in Standby mode.  
Check physical MHL cable connection is corresponding to  
input source selected on OSD Menu i.e., HDMI (MHL) 1 or  
HDMI (MHL) 2.  
monitor  
Wait for 30 seconds after connecting MHL cable as some  
MHL devices require longer recovery time.  
Microsoft® Lync® Specific Problems  
Specific  
What You  
Possible Solutions  
Symptoms  
Experience  
The Hook  
button is not  
working  
The Lync main  
window doe not  
display  
Ensure that the USB upstream cable is connected between  
the monitor and the computer or notebook.  
Ensure that you have signed in to Lync.  
Webcam is not Cannot see any  
Ensure that the USB upstream cable is connected between  
the monitor and the computer or notebook.  
Reconnect the USB upstream cable to the computer or  
notebook.  
detected  
video shown on  
the screen during  
video calls  
The Mute  
button is not  
working  
After pressing the Ensure that the USB upstream cable is connected between  
Mute button, you  
still are able to  
hear the caller  
during calls  
the monitor and the computer or notebook.  
Reconnect the USB upstream cable to the computer or  
notebook.  
No sound  
Cannot hear any Ensure that you have set the default playback device as  
coming from  
the speakers  
sound during  
calls  
"DELL UZ2x15H" on your system.  
Turn Off the monitor, unplug the monitor power cord,  
replug it, and then turn On the monitor.  
Reset the monitor to Factory Settings.  
Wireless mouse Do not respond  
is not working or responds  
Increase the distance between the USB 3.0 peripherals and  
the wireless USB receiver.  
or lagging  
slowly  
Position your wireless USB receiver as close as possible to  
the wireless mouse.  
Use a USB-extender cable to position the wireless USB  
receiver as far away as possible from the USB 3.0 port.  
Troubleshooting  
|
65  
     
66  
|
Troubleshooting  
Appendix  
5
WARNING: Safety Instructions  
WARNING: Use of controls, adjustments, or procedures other than those  
specified in this documentation may result in exposure to shock, electrical  
hazards, and/or mechanical hazards.  
For information on safety instructions, see the Product Information Guide.  
FCC Notices (U.S. Only) and Other Regulatory  
Information  
For FCC notices and other regulatory information, see the regulatory compliance  
website located at www.dell.com/regulatory_compliance.  
Contacting Dell  
For customers in the United States, call 800-WWW-DELL (800-999-3355).  
NOTE: If you do not have an active Internet connection, you can find contact  
information on your purchase invoice, packing slip, bill, or Dell product catalog.  
Dell provides several online and telephone-based support and service options.  
Availability varies by country and product, and some services may not be available in  
your area.  
To get online Monitor support content:  
To contact Dell for sales, technical support, or customer service issues:  
2. Verify your country or region in the Choose A Country/Region drop-down menu at  
the bottom of the page.  
3. Click Contact Us on the left side of the page.  
4. Select the appropriate service or support link based on your need.  
5. Choose the method of contacting Dell that is convenient for you.  
Appendix  
|
67  
         
Setting Up Your Monitor  
Setting the display resolution  
For maximum display performance with Microsoft Windows operating systems, set  
®
®
the display resolution to 1920 x 1080 pixels by performing the following steps:  
®
®
®
In Windows 7, Windows 8, and Windows 8.1:  
®
®
1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic  
desktop.  
2. Right-click on the desktop and click Screen Resolution.  
3. Click the Dropdown list of the Screen Resolution and select 1920 x 1080.  
4. Click OK.  
If you do not see the recommended resolution as an option, you may need to update  
your graphics driver. Please choose the scenario below that best describes the computer  
system you are using, and follow the given steps.  
If you have a Dell™ desktop or a Dell™ portable computer with  
internet access  
1. Go to www.dell.com/support, enter your service tag, and download the latest  
driver for your graphics card.  
2. After installing the drivers for your graphics adapter, attempt to set the resolution to  
1920 x 1080 again.  
NOTE: If you are unable to set the resolution to 1920 x 1080, please contact Dell™  
to inquire about a graphics adapter that supports these resolutions.  
If you have a non Dell™ desktop, portable computer, or graphics  
card  
®
®
®
In Windows 7, Windows 8, and Windows 8.1:  
®
®
1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic  
desktop.  
2. Right-click on the desktop and click Personalization.  
3. Click Change Display Settings.  
4. Click Advanced Settings.  
5. Identify your graphics controller supplier from the description at the top of the  
window (e.g. NVIDIA, ATI, Intel etc.).  
6. Refer to the graphic card provider website for updated driver (for example,  
68  
|
Appendix  
 
7. After installing the drivers for your graphics adapter, attempt to set the resolution to  
1920 x 1080 again.  
NOTE: If you are unable to set the recommended resolution, please contact the  
manufacturer of your computer or consider purchasing a graphics adapter that will  
support the video resolution.  
Appendix  
|
69  

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