DELL ULTRASHARP U2419HC User Manual

Dell UltraSharp  
U2419HC/U2719DC Monitor  
User’s Guide  
Model: U2419HC/U2719DC  
Regulatory model: U2419HCt/U2719DCt  
Contents  
About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5  
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Identifying Parts and Controls. . . . . . . . . . . . . . . . . . . . . . . . 7  
Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Plug-and-Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23  
LCD Monitor Quality and Pixel Policy . . . . . . . . . . . . . . . . . . . .23  
Setting Up the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24  
Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24  
Using the Tilt, Swivel, and Vertical Extension. . . . . . . . . . . . . . . .26  
Adjusting the Rotation Display Settings of Your System . . . . . . . . . .27  
Connecting Your Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . .28  
Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . .30  
Removing the Monitor Stand . . . . . . . . . . . . . . . . . . . . . . . . 31  
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Operating the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32  
Turning on the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . .32  
Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . .32  
Using the OSD Lock function . . . . . . . . . . . . . . . . . . . . . . . .34  
Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . . .37  
Contents  
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3
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52  
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52  
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53  
Always On USB Type-C Charging . . . . . . . . . . . . . . . . . . . . . .54  
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56  
Product Specific Problems. . . . . . . . . . . . . . . . . . . . . . . . . .57  
Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59  
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59  
FCC Notices (U.S. only) and Other Regulatory Information . . . . . . . .59  
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59  
Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . .60  
Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . .62  
4
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Contents  
About Your Monitor  
Package Contents  
Your monitor ships with the components shown below. Make sure that you have received all  
the components and contact Dell if something is missing.  
NOTE: Some items may be optional and may not ship with your monitor.  
Some features or media may not be available in certain countries.  
Monitor  
Stand riser  
Stand base  
Power cable (varies by country)  
USB Type-C cable (C to C)  
About Your Monitor  
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5
DP cable  
Quick Setup Guide  
U2419HC Color Calibration Factory Report  
Every Dell U2419HC is shipped incorporating pre-tuned  
Serial No.  
Tester  
CN00WG2J7444572B046L  
2008L0415  
standard mode(sRGB) with average Delta-E 2.  
This helps prevent significant color inconsistency or  
inaccuracy when content is displayed onscreen.  
In addition,  
a
tighter grey-scale tracking on each U2419H  
helps enable ultra-smooth color gradation. The factory  
measurements from this very unit are shown here.  
Test  
CA-210/CA-310  
Equipment CA-2000S  
Chroma 2326/2235/2233  
Be assured of Accurate, Precise and Consistent  
Onscreen Color with every Dell UltraSharp U2419H.  
Safety,Environmental,and  
Standard mode (sRGB)  
Avg. Delta  
E
2
Regulatory Information  
Gray-Scale Tracking  
Gamma  
Factory Calibration Report  
Note:  
Calibrations were done according to Dell approved test procedures using calibrated  
equipment at the factory production line. This Report is provided only with and for this new Dell U2419HC  
UltraSharp monitor. Results may vary with other test equipment, setups and test patterns. Please retain this Report  
for your reference as Dell is unable to reproduce it or provide  
a
duplicate.  
Product Features  
The Dell UltraSharp U2419HC/U2719DC monitor has an active matrix, thinfilm transistor  
(TFT), liquid crystal display (LCD), and LED backlight. The monitor features include:  
U2419HC: 60.47 cm (23.8 in.) active area display (Measured diagonally) 1920 x 1080  
(16:9) resolution, plus full-screen support for lower resolutions.  
U2719DC: 68.47 cm (27 in.) active area display (Measured diagonally) 2560 x 1440  
(16:9) resolution, plus full-screen support for lower resolutions.  
Wide viewing angles with 99% sRGB color with an average Delta E<2.  
Tilt, swivel, pivot and vertical extension adjustment capabilities.  
Removable pedestal and Video Electronics Standards Association (VESA™) 100 mm  
mounting holes for flexible mounting solutions.  
Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier set up  
with an elegant viewing experience.  
Extensive digital connectivity with DP helps future-proof your monitor.  
Single USB Type-C to supply power to compatible notebook while receiving video  
signal.  
Plug and play capability if supported by your system.  
On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.  
Power and OSD buttons lock.  
Security lock slot.  
0.3 W standby power when in the sleep mode.  
Optimize eye comfort with a flicker-free screen.  
NOTE: The possible long-term effects of blue light emission from the monitor may  
cause damage to the eyes, including eye fatigue or digital eye strain. ComfortView  
feature is designed to reduce the amount of blue light emitted from the monitor to  
optimize eye comfort.  
6
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About Your Monitor  
Identifying Parts and Controls  
Front view  
1
2
Label  
Description  
1
Function buttons (For more information, see Operating the Monitor)  
Power on/off button (with LED indicator)  
2
About Your Monitor  
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7
Back View  
DELL  
U2419HC  
1
Flat Panel Monitor  
/
Monitor Plano Panel  
Numéro de modèle /型號: U2419HCt  
Daya egangan ension d’entrée: 100-240V  
輸入電源:交流電壓 100-240伏特, 1.5 安培, 50/60赫茲  
/
Moniteur  
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液晶顯示器  
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N° de Modelo  
Entrada  
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Made in China Fabricado en China Fabriqués en Chine  
/
/
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Сделано  
в
Китае  
/
製造地:中國  
Consumo de energía en operación XX.X Wh  
У
дельная мощность рабочего режима  
-
X,XXX Вт/см2  
режиме ожидания  
выключенном режиме  
Потребляемая мощность изделием  
в
в
-
X
,
X
X
В
т
Потребляемая мощность изделием  
-
X
,
X
X
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Apparatet må tilkoples jordet stikkontakt.  
Apparaten skall anslutas till jordat uttag.  
Apparatets stikprop skal tilsluttes en stikkontakt med jord,  
som giver forbindelse til stikproppens jord.  
Laite on liitettävä suojakoskettimilla varustettuun pistorasiaan.  
신청인:Wistron Corporation (For Korea)  
Wistron InfoComm (Zhongshan) Corporation Linhai Branch  
제조자: Wistron InfoComm (Zhongshan) Corporation Linhai Branch  
A/S 연락처:080-854-0066  
:
XXXXXXXX-XXXXX  
R-REM-WT1-U2419HCt  
CAN ICES-3 (B)/NMB-3(B) 警語:使用過度恐傷害視力  
Address for EU Only:  
heen Business ark  
ierick Ireland  
P
This equipment complies with part 15 of the FCC Rules.  
Operation is subject to the following two conditions:  
(1) This equipment may not cause harmful interference, and  
(2) this equipment must accept any interference received,  
including interference that may cause undesired operation.  
2
И005-18  
w.dell.com/regulatory_compliance  
X
X
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-
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XXXXX  
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3
4
U2419HC  
U2419HC  
Auguest 2018  
6
5
Label Description  
Use  
1
VESA mounting holes (100 mm x 100 Wall mount monitor using VESA-  
mm-behind attached VESA cover)  
compatible wall mount kit (100 mm x 100  
mm).  
2
3
4
Regulatory label  
Lists the regulatory approvals.  
Release stand from monitor.  
Stand release button  
Security lock slot  
Secures monitor with security cable lock  
(sold separately).  
5
6
Barcode, serial number, and Service Refer to this label if you need to contact Dell  
Tag label  
for technical support.  
Cable management slot  
Use to organize cables by placing them  
through the slot.  
Side View  
USB downstream port  
Port with battery icon supports BC 1.2.  
8
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About Your Monitor  
Bottom View  
8
1
2 3 4 5 6 7  
Label Description  
Use  
1
AC power port  
HDMI port  
To connect the monitor power cable.  
2
3
4
Connect your computer with HDMI cable (optional).  
Connect your computer with DP cable.  
DP port (in)  
USB Type-C/DisplayPort  
Connect to your computer using the USB Type-C  
cable.  
The USB 3.1 Type-C port offer the fastest transfer  
rate and the alternate mode with DP 1.4 support  
the maximum resolution of 1920 x1080 at 60  
Hz(U2419HC) and 2560 x 1440 at 60 Hz(U2719DC),  
PD 20 V/3.25 A, 15 V/3 A, 9 V/3 A, 5 V/3 A.  
NOTE: USB Type-C is not supported on Windows  
versions that are prior to Windows 10.  
5
DP port (out)  
DP output for MST (multi-stream transport)  
capable monitor. To enable MST, refer to instruction  
Function.  
NOTE: Remove the rubber plug when using DP out  
connector.  
6
7
8
Audio line-out port  
Connect speakers to playback audio coming through  
USB Type-C or DP audio channels.  
Only supports 2-channel audio.  
NOTE: The audio line-out port does not support  
headphones.  
USB downstream ports (4) Connect your USB device. You can use these ports  
only after you have connected the USB cable (Type-C  
to Type-C) from the computer to the monitor. Port  
with  
battery icon supports Battery Charging  
Rev. 1.2.  
Stand lock  
Lock the stand to the monitor using a M3 x 6 mm  
(U2719DC)/ M3 x 8 mm (U2419HC) screw (screw  
not included).  
About Your Monitor  
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9
Monitor Specifications  
Model  
U2419HC  
U2719DC  
Screen type  
Panel Type  
Aspect ratio  
Active matrix - TFT LCD  
In-plane switching Technology  
16:9  
Active matrix - TFT LCD  
In-plane switching Technology  
16:9  
Viewable image dimensions  
Diagonal  
Active Area  
Horizontal  
Vertical  
60.47 cm (23.8 in.)  
68.47 cm (27 in.)  
527.04 mm (20.75 in.)  
296.46 mm (11.67 in.)  
156246.3 mm2 (242.15 in.2)  
0.2745 mm x 0.2745 mm  
92.5  
596.74 mm (23.49 in.)  
335.66 mm (13.21 in.)  
200301.7 mm2 (310.30 in.2)  
0.233 mm x 0.233 mm  
109  
Area  
Pixel pitch  
Pixel per inch (PPI)  
Viewing angle  
Horizontal  
Vertical  
178° (typical)  
178° (typical)  
178° (typical)  
178° (typical)  
Brightness  
250 cd/m² (typical)  
350 cd/m² (typical)  
Contrast ratio  
1000 to 1 (typical)  
1000 to 1 (typical)  
Display screen coating Anti-glare treatment of the front Anti-glare treatment of the front  
polarizer (3H) hard coating  
polarizer (3H) hard coating  
Backlight  
LED  
LED  
Response Time (Gray 5 ms (FAST mode)  
5 ms (FAST mode)  
8 ms (NORMAL mode)  
8 ms (NORMAL mode)  
to Gray)  
Color depth  
Color gamut*  
16.7 million colors  
16.7 million colors  
99% sRGB  
99% sRGB  
99% REC709  
85% DCI-P3  
99% REC709  
85% DCI-P3  
Calibration accuracy  
Delta E < 2 (average)  
Delta E < 2 (average)  
10  
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About Your Monitor  
 
Connectivity  
1 x DP 1.4 (HDCP 1.4)  
1 x DP 1.4 (HDCP 1.4)  
1 x HDMI1.4 (HDCP 1.4)  
1 x HDMI1.4 (HDCP 1.4)  
1 x USB Type-C (Alternate  
mode with DisplayPort 1.4,  
USB 3.1 upstream port, Power  
Delivery PD up to 65 W)  
1 x USB Type-C (Alternate  
mode with DisplayPort 1.4,  
USB 3.1 upstream port, Power  
Delivery PD up to 65 W)  
1 x DP (Out) with MST (HDCP 1 x DP (Out) with MST (HDCP  
1.4) 1.4)  
2 x USB 3.0 downstream port 2 x USB 3.0 downstream port  
2 x USB 3.0 with BC1.2 2 x USB 3.0 with BC1.2  
charging capability at 2A (max) charging capability at 2A (max)  
1 x Analog 2.0 audio line out (3.5 1 x Analog 2.0 audio line out  
mm jack)  
(3.5 mm jack)  
Border width (edge  
of monitor to active  
area)  
5.0 mm (Top)  
5.1 mm (Left/Right)  
8.0 mm (Bottom)  
6.90 mm (Top)  
6.90 mm (Left/Right)  
8.1 mm (Bottom)  
Adjustability  
Height adjustable  
stand  
130 mm  
130 mm  
Tilt  
-5° to 21°  
-5° to 21°  
Swivel  
-40° to 40°  
Yes  
-40° to 40°  
Yes  
Cable management  
Dell Display Manager Easy Arrange  
Easy Arrange  
and other key features  
(DDM)Compatibility  
and other key features  
Security  
Security lock slot (cable lock  
sold separately) Anti-theft stand sold separately) Anti-theft stand  
Security lock slot (cable lock  
lock slot (to panel)  
lock slot (to panel)  
* At panel native only, under Custom Mode preset.  
Resolution Specifications  
Model  
U2419HC  
U2719DC  
Horizontal scan range  
Vertical scan range  
30 kHz to 83 kHz  
56 Hz to 76 Hz  
30 kHz to 90 kHz  
56 Hz to 76 Hz  
2560 x 1440 at 60 Hz  
Maximum preset resolution 1920 x 1080 at 60 Hz  
Video display capabilities  
(DP & USB Type-C  
playback)  
480i, 480p, 576i, 576p, 720p, 480i, 480p, 576i, 576p, 720p,  
1080i, 1080p  
1080i, 1080p  
About Your Monitor  
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11  
Preset Display Modes  
U2419HC  
Display Mode  
Horizontal  
Frequency  
(kHz)  
Vertical  
Frequency  
(Hz)  
Pixel Clock  
(MHz)  
Sync Polarity  
(Horizontal/  
Vertical)  
720 x 400  
31.5  
31.5  
37.5  
37.9  
46.9  
48.4  
60.0  
67.5  
64.0  
80.0  
60.0  
67.5  
70.0  
60.0  
75.0  
60.3  
75.0  
60.0  
75.0  
75.0  
60.0  
75.0  
60.0  
60.0  
28.3  
25.2  
31.5  
-/+  
-/-  
VESA, 640 x 480  
VESA, 640 x 480  
VESA, 800 x 600  
VESA, 800 x 600  
VESA, 1024 x 768  
VESA, 1024 x 768  
VESA, 1152 x 864  
VESA, 1280 x 1024  
VESA, 1280 x 1024  
VESA, 1600 x 900  
VESA, 1920 x 1080  
-/-  
40.0  
49.5  
65.0  
78.8  
+/+  
+/+  
-/-  
+/+  
+/+  
+/+  
+/+  
-/+  
+/+  
108.0  
108.0  
135.0  
108.0  
148.5  
U2719DC  
Display Mode  
Horizontal  
Frequency  
(kHz)  
Vertical  
Frequency  
(Hz)  
Pixel Clock  
(MHz)  
Sync Polarity  
(Horizontal/  
Vertical)  
720 x 400  
31.5  
31.5  
37.5  
37.9  
46.9  
48.4  
60.0  
67.5  
64.0  
80.0  
75.0  
67.5  
70.0  
60.0  
75.0  
60.3  
75.0  
60.0  
75.0  
75.0  
60.0  
75.0  
60.0  
60.0  
60.0  
60.0  
28.3  
-/+  
-/-  
VESA, 640 x 480  
VESA, 640 x 480  
VESA, 800 x 600  
VESA, 800 x 600  
VESA, 1024 x 768  
VESA, 1024 x 768  
VESA, 1152 x 864  
VESA, 1280 x 1024  
VESA, 1280 x 1024  
VESA, 1600 x 1200  
VESA, 1920 x 1080  
25.2  
31.5  
-/-  
40.0  
+/+  
+/+  
-/-  
49.5  
65.0  
78.8  
+/+  
+/+  
+/+  
+/+  
+/+  
+/+  
+/-  
+/-  
108.0  
108.0  
135.0  
162.0  
148.5  
147.16  
241.5  
VESA, 2048 x 1080 66.58  
CVR, 2560 x 1440 88.8  
12  
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About Your Monitor  
DP MST Multi-Stream Transport (MST) Modes  
U2419HC  
MST Source Monitor  
Maximum number of external monitors that can be  
supported  
1920 x 1080/60 Hz  
1920 x 1080/60 Hz  
3
NOTE: Maximum external monitor resolution supported is 1920 x 1080 60 Hz only.  
U2719DC  
MST Source Monitor  
Maximum number of external monitors that can be  
supported  
2560 x 1440/60 Hz  
2560 x 1440/60 Hz  
1
NOTE: Maximum external monitor resolution supported is 2560 x 1440 60 Hz only.  
USB-C MST Multi-Stream Transport (MST) Modes  
U2419HC  
OSD Dislay Info: Link  
rate(current)  
Maximum number of external monitors that can be  
supported  
1920 x 1080/60 Hz  
HBR3  
HBR2  
2
1
U2719DC  
OSD Dislay Info: Link  
rate(current)  
Maximum number of external monitors that can be  
supported  
2560 x 1440/60 Hz  
HBR3  
HBR2  
1
0
About Your Monitor  
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13  
Electrical Specifications  
Model  
U2419HC/U2719DC  
Video input signals  
Digital video signal for each differential line  
Per differential line at 100 ohm impedance  
DP/USB Type-C signal input support  
Input voltage/ frequency/current 100-240 VAC / 50 or 60 Hz 3 Hz / 1.8 A (maximum)  
Inrush current  
120 V: 30 A (Max.)  
240 V: 60 A (Max.)  
Physical Characteristics  
Model  
U2419HC  
U2719DC  
Connector type  
DP connector (include DP DP connector (include DP  
in and DP out)  
in and DP out)  
HDMI connector  
USB Type-C connector  
Audio line-out  
HDMI connector  
USB Type-C connector  
Audio line-out  
USB 3.0 downstream port USB 3.0 downstream port  
connector x 4  
connector x 4  
(Port with  
battery icon (Port with  
battery icon  
supports BC 1.2.)  
supports BC 1.2.)  
Signal cable type  
DP to DP 1.8 M cable  
USB Type-C 1.0 M cable  
DP to DP 1.8 M cable  
USB Type-C 1.0 M cable  
Dimensions (with stand)  
Height (extended)  
478.4 mm (18.84 in.)  
348.4mm (13.72 in.)  
538.5 mm (21.20 in.)  
165.0 mm (6.50 in.)  
520.2 mm (20.48 in.)  
390.2 mm (15.36 in.)  
612.2 mm (24.10 in.)  
180.0 mm (7.09 in.)  
Height (compressed)  
Width  
Depth  
Dimensions (without stand)  
Height  
313.7 mm (12.35 in.)  
538.5 mm (21.20 in.)  
39.0 mm (1.54 in.)  
355.0 mm (13.98 in.)  
612.2 mm (24.10 in.)  
39.0 mm (1.54 in.)  
Width  
Depth  
Stand dimensions  
Height (extended)  
Height (compressed)  
Width  
393.5 mm (15.49 in.)  
347.0 mm (13.66 in.)  
218.0 mm (8.58 in.)  
413.6 mm (16.28 in.)  
367.1 mm (14.45 in.)  
230.0 mm (9.06 in.)  
14  
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About Your Monitor  
Depth  
165.0 mm (6.50 in.)  
7.55 kg (16.64 lb)  
180.0 mm (7.09 in.)  
Weight  
Weight with packaging  
8.72 kg (19.22 lb)  
6.24 kg (13.75 lb)  
Weight with stand assembly 5.32 kg (11.73 lb)  
and cables  
Weight without stand  
assembly (For wall mount or  
VESA mount considerations  
- no cables)  
3.37 kg (7.43 lb)  
4.19 kg (9.23 lb)  
Weight of stand assembly  
1.59 kg (3.50 lb)  
1.72 kg (3.79 lb)  
Environmental Characteristics  
Model  
U2419HC/U2719DC  
Compliant Standards  
ENERGY STAR certified Monitor.  
EPEAT registered where applicable. EPEAT registration varies by country.  
See www.epeat.net for registration status by country.  
TCO Certified Display.  
RoHS Compliant.  
BFR/PVC Free monitor (excluding external cables).  
Meets NFPA 99 leakage current requirements.  
Arsenic-Free glass and Mercury-Free for the panel only.  
Temperature  
Operating  
Non-operating  
Humidity  
0 °C to 40 °C (32 °F to 104 °F)  
–20 °C to 60 °C (–4 °F to 140 °F)  
Operating  
10 % to 80 % (non-condensing)  
5 % to 90 % (non-condensing)  
Non-operating  
Altitude  
Operating  
5,000 m (16,404 ft) (maximum)  
12,192 m (40,000 ft) (maximum)  
Non-operating  
Thermal dissipation  
U2419HC  
478.02 BTU/hour (maximum)  
59.75 BTU/hour (typical)  
546.30 BTU/hour (maximum)  
113.36 BTU/hour (typical)  
U2719DC  
About Your Monitor  
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15  
Power Management Modes  
If you have VESA’s DPM-compliant video card or software installed in your PC, the monitor  
can automatically reduce its power consumption when not in use. This is referred to as  
power save mode*. If the computer detects input from the keyboard, mouse, or other input  
devices, the monitor automatically resumes functioning. The following table shows the  
power consumption and signaling of this automatic power saving feature.  
U2419HC  
VESA  
Modes  
Horizontal Vertical Video Power Indicator  
Power Consumption  
Sync  
Sync  
Normal  
operation  
Active  
Active  
Active White  
140 W (maximum)**  
17.5 W (typical)  
Active-off  
mode  
Inactive  
-
Inactive Off  
White  
(Glowing)  
Off  
Less than 0.3 W  
Switch off  
-
-
Less than 0.3 W  
Power Consumption Pon  
12.87 W  
Total Energy Consumption (TEC)  
43.56 kWh  
U2719DC  
VESA  
Modes  
Horizontal Vertical Video Power Indicator  
Power Consumption  
Sync  
Sync  
Normal  
operation  
Active  
Active  
Active White  
160 W (maximum)**  
33.2 W (typical)  
Active-off  
mode  
Inactive  
-
Inactive Off  
White  
(Glowing)  
Off  
Less than 0.3 W  
Switch off  
-
-
Less than 0.3 W  
Power Consumption Pon  
Total Energy Consumption (TEC)  
19.9 W  
64.3 kWh  
16  
|
About Your Monitor  
 
The OSD operates only in the normal operation mode. If you press any button in the active-  
off mode, the following message is displayed:  
Dell UltraSharp 24/27 Monitor  
No DP signal from your device.  
Press any key on the keyboard or move the mouse or wake it up.  
If there is no display, press the monitor button again to select the correct  
input source.  
U2419HC/U2719DC  
*Zero power consumption in OFF mode can only be achieved by disconnecting  
the AC mains cable from the monitor.  
**Maximum power consumption with maximum luminance, and USB active.  
This document is informational only and reflects laboratory performance. Your product may  
perform differently, depending on the software, components and peripherals you ordered  
and shall have no obligation to update such information. Accordingly, the customer should  
not rely upon this information in making decisions about electrical tolerances or otherwise.  
No warranty as to accuracy or completeness is expressed or implied.  
Activate the computer and the monitor to gain access to the OSD.  
NOTE: This monitor is ENERGY STAR certified.  
This product qualifies for ENERGY STAR in the factory default settings which can be  
restored by “Factory Reset” function in the OSD menu. Changing the factory default  
settings or enabling other features may increase power consumption that could exceed  
the ENERGY STAR specified limit.  
NOTE:  
Pon: Power consumption of On Mode as defined in Energy Star 8.0 version.  
TEC: Total energy consumption in kWh as defined in Energy Star 8.0 version.  
About Your Monitor  
|
17  
Pin Assignments  
DP port (in)  
Pin number  
20-pin side of the connected signal cable  
1
ML3(n)  
GND  
2
3
ML3(p)  
ML2(n)  
GND  
4
5
6
ML2(p)  
ML1(n)  
7
8
GND  
9
ML1(p)  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
ML0(n)  
GND  
ML0(p)  
CONFIG1  
CONFIG2  
AUX CH (p)  
GND  
AUX CH (n)  
Hot Plug Detect  
Return  
DP_PWR  
18  
|
About Your Monitor  
DP port (out)  
Pin number 20-pin side of the connected signal cable  
1
ML0(p)  
GND  
2
3
ML0(n)  
ML1(p)  
4
5
GND  
6
ML1(n)  
7
ML2(p)  
GND  
8
9
ML2(n)  
ML3(p)  
GND  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
ML3(n)  
CONFIG1  
CONFIG2  
AUX CH(p)  
GND  
AUX CH(n)  
Hot Plug Detect  
Return  
DP_PWR  
About Your Monitor  
|
19  
HDMI port  
Pin number 19-pin side of the connected signal cable  
1
TMDS DATA 2+  
2
TMDS DATA 2 SHIELD  
TMDS DATA 2-  
3
4
TMDS DATA 1+  
5
TMDS DATA 1 SHIELD  
TMDS DATA 1-  
6
7
TMDS DATA 0+  
8
TMDS DATA 0 SHIELD  
TMDS DATA 0-  
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
TMDS CLOCK+  
TMDS CLOCK SHIELD  
TMDS CLOCK-  
CEC  
Reserved (N.C. on device)  
DDC CLOCK (SCL)  
DDC DATA (SDA)  
DDC/CEC Ground  
+5 V POWER  
HOT PLUG DETECT  
20  
|
About Your Monitor  
USB Type-C port  
Pin  
A1  
Signal  
GND  
Pin  
B12  
B11  
B10  
B9  
B8  
B7  
Signal  
GND  
A2  
A3  
A4  
A5  
A6  
A7  
SSTXp1  
SSTXn1  
VBUS  
CC1  
SSRXp1  
SSRXn1  
VBUS  
SBU2  
Dn1  
Dp1  
Dn1  
B6  
B5  
B4  
B3  
B2  
B1  
Dp1  
A8  
A9  
A10  
A11  
A12  
SBU1  
CC2  
VBUS  
SSRXn2  
SSRXp2  
GND  
VBUS  
SSTXn2  
SSTXp2  
GND  
About Your Monitor  
|
21  
Universal Serial Bus (USB)  
This section gives you information about the USB ports available on your monitor.  
NOTE: Up to 2 A on USB downstream port (port with  
battery icon) with BC 1.2  
compliance devices; up to 0.9 A on the other 2 USB downstream ports.  
Your computer has the following USB ports:  
4 downstream - 2 at left side, 2 at bottom  
Power Charging Port - the ports with  
battery icon supports fast current charging  
capability if the device is BC 1.2 compatible.  
NOTE: The monitor’s USB ports work only when the monitor is on or in the power save  
mode. In power save mode, if the USB cable (Type-C to Type-C) is plugged in, the USB  
ports can work normally. Otherwise, follow the OSD setting of USB, if the setting is “On  
During Standby” then USB work normally, otherwise USB is disabled. If you turn off the  
monitor and then turn it on, the attached peripherals may take a few seconds to resume  
normal functionality.  
Transfer speed  
Data rate  
Maximum power consumption  
(each port)  
SuperSpeed  
Hi-Speed  
5 Gbps  
4.5 W  
2.5 W  
2.5 W  
480 Mbps  
12 Mbps  
Full speed  
USB downstream port  
Pin number  
Signal  
1
VBUS  
2
D-  
3
D+  
4
GND  
5
StdA_SSRX-  
StdA_SSRX+  
GND_DRAIN  
StdA_SSTX-  
StdA_SSTX+  
Shield  
6
7
8
9
Shell  
22  
|
About Your Monitor  
Plug-and-Play  
You can install the monitor in any Plug-and-Play-compatible system. The monitor  
automatically provides the computer system with its extended display identification data  
(EDID) using display data channel (DDC) protocols so the computer can configure itself  
and optimize the monitor settings. Most monitor installations are automatic; you can select  
different settings if desired. For more information about changing the monitor settings, see  
LCD Monitor Quality and Pixel Policy  
During the LCD monitor manufacturing process, it is not uncommon for one or more pixels  
to become fixed in an unchanging state which are hard to see and do not affect the display  
quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site  
About Your Monitor  
|
23  
Setting Up the Monitor  
Attaching the Stand  
NOTE: The stand riser and stand base are detached when the monitor is shipped  
from the factory.  
NOTE: The procedure below is applicable for the default stand. If you purchased  
any other stand, see the documentation shipped with the stand to set it up.  
CAUTION: Place monitor of a flat, clean, and soft surface to avoid scratching the  
display panel.  
To attach the monitor stand:  
1 Align the stand base protruded blocks to the matching slot on the stand.  
2 Insert the stand base blocks fully into the stand slot.  
3 Lift the screw handle and turn the screw clockwise.  
4 After fully tightening the screw, fold the screw handle flat within the recess.  
24  
|
Setting Up the Monitor  
1 Remove the monitor protective cover and place the monitor with its front facing  
downward on it.  
2 Insert the two tabs on the upper part of the stand to the groove on the back of  
the monitor.  
3 Press the stand down till it snaps into its place.  
Setting Up the Monitor  
|
25  
Using the Tilt, Swivel, and Vertical Extension  
NOTE: This is applicable for a monitor with a stand. If you purchased any other  
stand, refer to the respective stand setup guide for set up instructions.  
Tilt, Swivel and Vertical Extension  
With the stand attached to the monitor, you can tilt the monitor for the most comfortable  
viewing angle.  
5°  
130 mm  
40°  
40°  
21°  
NOTE: The stand is detached when the monitor is shipped from the factory.  
Rotating the Monitor  
Before you rotate the monitor, your monitor should be fully vertically extended and fully  
tilted up to avoid hitting the bottom edge of the monitor.  
1
90°  
90°  
NOTE: To use the Display Rotation function (Landscape versus Portrait view) with  
your Dell computer, you require an updated graphics driver that is not included with  
this monitor. To download the graphics driver, go to www.dell.com/support and see the  
Download section for Video Drivers for latest driver updates.  
NOTE: When in the Portrait View Mode, you may experience performance degradation  
in graphic-intensive applications (3D Gaming and etc.).  
26  
|
Setting Up the Monitor  
Adjusting the Rotation Display Settings of Your System  
After you have rotated your monitor, you need to complete the procedure below to adjust  
the Rotation Display Settings of your System.  
NOTE: If you are using the monitor with a non-Dell computer, you need to go the  
graphics driver website or your computer manufacturer website for information on  
rotating the ’contents’ on your display.  
To adjust the Rotation Display Settings:  
1
2
Right-click on the desktop and click Properties.  
Select the Settings tab and click Advanced.  
3
4
5
If you have an AMD graphics card, select the Rotation tab and set the preferred  
rotation.  
If you have an nVidia graphics card, click the nVidia tab, in the left-hand column  
select NVRotate, and then select the preferred rotation.  
If you have an Intel® graphics card, select the Intel graphics tab, click Graphic  
Properties, select the Rotation tab, and then set the preferred rotation.  
NOTE: If you do not see the rotation option or it is not working correctly, go to  
www.dell.com/support and download the latest driver for your graphics card.  
Setting Up the Monitor  
|
27  
Connecting Your Monitor  
WARNING: Before you begin any of the procedures in this section, follow the  
To connect your monitor to the computer:  
1
Turn off your computer.  
2
3
Connect the DP/USB type-C cable from your monitor to the computer.  
Switch on your monitor.  
4 Select the correct input source at monitor OSD Menu and turn on your computer.  
NOTE: U2419HC/U2719DC default setting is DP 1.4. A DP 1.1 Graphic card  
may not display normally. Please refer to “product specific problems – No image when  
using DP connection to the PC” to change default setting.  
Connecting the HDMI cable (Optional)  
HDMI  
HDMI  
Connecting the DP cable  
DP  
DP  
28  
|
Setting Up the Monitor  
 
Connecting the monitor for DP Multi-Stream Transport (MST)  
function  
DP  
DP  
DP out  
DP  
NOTE: Supports the DP MST feature. To make use of this feature, your PC  
Graphics Card must be certified to DP1.2 with MST option.  
NOTE: Remove the rubber plug when using DP out connector.  
Connecting the USB Type-C cable  
USB Type-C  
USB Type-C  
The USB Type-C port on your monitor:  
Can be used as USB Type-C or DisplayPort 1.4, alternatively.  
Supports USB Power Delivery (PD), with profiles up to 65 W.  
NOTE: Regardless of the power requirement/actual power consumption of your laptop,  
or the remaining power runtime in your battery, the Dell U2419HC/U2719DC monitor is  
designed to supply power delivery of up to 65 W to your laptop.  
Rated power (on laptops that have Maximum charging  
USB Type-C with PowerDelivery)  
power  
45 W  
65 W  
90 W  
130 W  
45 W  
65 W  
Not supported  
Not supported  
Setting Up the Monitor  
|
29  
 
Connecting the monitor for USB-C Multi-Stream Transport  
(MST) function  
USB Type-C  
DP in  
DP out  
USB Type-C  
NOTE: The maximum number of supported U2719DC via MST is subjected to the  
bandwith of the USB-C source. Please refer to “product specific problems –No image  
NOTE: Remove the rubber plug when using DP out connector.  
Organizing Your Cables  
After attaching all necessary cables to your monitor and computer, (see Connect-  
ing Your Monitor for cable attachment) organize all cables as shown above.  
30  
|
Setting Up the Monitor  
Removing the Monitor Stand  
CAUTION: To prevent scratches on the LCD screen while removing the  
stand, make sure that the monitor is placed on a soft, clean surface.  
NOTE: The procedure below is applicable for the default stand. If you purchased  
any other stand, see the documentation shipped with the stand to set it up.  
To remove the stand:  
1
Place the monitor on a soft cloth or cushion.  
Press and hold the stand-release button.  
Lift the stand up and away from the monitor.  
2
3
Wall Mounting (Optional)  
DELL  
U2419HC  
Flat Panel Monitor  
/
Monitor Plano Panel  
Numéro de modèle /型號: U2419HCt  
Daya egangan ension d’entrée: 100-240V  
輸入電源:交流電壓 100-240伏特, 1.5 安培, 50/60赫茲  
/
Moniteur  
à
écran plat  
/
液晶顯示器  
Model No.  
/
N° de Modelo  
Entrada  
/
Input Rating  
/
/
T
/
T
~
5
0
/
6
0
H
z
1
.
6
A
Made in China Fabricado en China Fabriqués en Chine  
/
/
/
Сделано  
в
Китае  
/
製造地:中國  
Consumo de energía en operación XX.X Wh  
У
дельная мощность рабочего режима  
-
X,XXX Вт/см2  
режиме ожидания -X,XX Вт  
выключенном режиме X,XX Вт  
Потребляемая мощность изделием  
в
Потребляемая мощность изделием  
в
-
Apparatet må tilkoples jordet stikkontakt.  
Apparaten skall anslutas till jordat uttag.  
Apparatets stikprop skal tilsluttes en stikkontakt med jord,  
som giver forbindelse til stikproppens jord.  
Laite on liitettävä suojakoskettimilla varustettuun pistorasiaan.  
신청인:Wistron Corporation (For Korea)  
Wistron InfoComm (Zhongshan) Corporation Linhai Branch  
제조자: Wistron InfoComm (Zhongshan) Corporation Linhai Branch  
A/S 연락처:080-854-0066  
제조국: 중국  
XXXXXXXX-XXXXX  
R-REM-WT1-U2419HCt  
CAN ICES-3 (B)/NMB-3(B) 警語:使用過度恐傷害視力  
Address for EU Only:  
Raheen Business Park  
This equipment complies with part 15 of the FCC Rules.  
Operation is subject to the following two conditions:  
(1) This equipment may not cause harmful interference, and  
(2) this equipment must accept any interference received,  
including interference that may cause undesired operation.  
Limerick Ireland  
И005-18  
X
X
X
X
X
X
-
X
X
XXXXX  
I
D
X
X
X
X
X
X
X
X
X
X
D  
NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit.  
Refer to the instructions that come with the VESA-compatible wall mounting kit.  
1
2
3
Place the monitor on a soft cloth or cushion on a stable, flat table.  
Remove the stand.  
Use a Phillips crosshead screwdriver to remove the four screws securing the  
plastic cover.  
4
5
Attach the mounting bracket from the wall mounting kit to the monitor.  
Mount the monitor on the wall by following the instructions that comes with the  
wall mounting kit.  
NOTE: For use only with UL or CSA or GS-listed wall mount bracket with minimum  
weight/load bearing capacity of 3.37 kg (U2419HC)/4.19 kg (U2719DC).  
Setting Up the Monitor  
|
31  
Operating the Monitor  
Turning on the Monitor  
Press the  
button to turn on the monitor.  
Using the Front Panel Controls  
Use the control buttons at the bottom edge of the monitor to adjust the characteristics of  
the image being displayed. As you use these buttons to adjust the controls, an OSD shows  
the numeric values of the characteristics as they change.  
1 2 3 4 5  
32  
|
Operating the Monitor  
 
The following table describes the front panel buttons:  
Front-Panel Button  
1
Description  
Use this button to choose from a list of preset  
color modes.  
Shortcut key:  
Preset Modes  
2
3
Use this button to choose from a list of Input Source.  
Shortcut key:  
Input Source  
Use this menu button to launch the on-screen display  
(OSD) and select the OSD menu.  
Menu  
Exit  
4
5
Use this button to go back to the main menu or exit the  
OSD main menu.  
Use the Power button to turn the monitor On and Off.  
The white LED indicates the monitor is On and fully  
functional.  
Power (with power light  
indicator)  
A glowing white LED indicates DPMS Power Save  
Mode.  
Operating the Monitor  
|
33  
Using the OSD Lock function  
With the control buttons on the monitor locked, you can prevent people from accessing the  
controls. It also prevents accidental activation in multiple monitors side-by-side setup.  
Dell UltraSharp 24/27 Monitor  
Brightness/Contrast  
Input Source  
Color  
Language  
Rotation  
Transparency  
Timer  
Display  
Menu  
Lock  
Menu Buttons  
Power Button  
Personalize  
Others  
Reset Menu  
Menu  
+
Power Buttons  
Disable  
1. The following message will appear:  
Dell UltraSharp 24/27 Monitor  
Are you sure you want to lock the Menu Buttons?  
To unlock the Buttons, refer to the User’s Guide.  
Yes  
No  
U2419HC/U2719DC  
2. Select ‘Yes‘ to Lock the buttons, the following table describes the control icons:  
Options  
1
Description  
Use this icon to lock OSD menu function.  
Menu Buttons lock  
Power button lock  
2
3
Use this icon to lock power button from powering off.  
Use this icon to lock OSD menu and power button from  
powering off.  
Menu and Power buttons lock  
34  
|
Operating the Monitor  
Options  
4
Description  
Use this icon to run the built-in diagnostics, see Built-in  
Built-in Diagnostics  
3. Hold  
for 4 seconds, Select the following table describes the unlock icons:  
Options  
1
Description  
Use this icon to unlock OSD menu function.  
Menu Buttons lock  
2
3
Use this icon to unlock power button from powering  
off.  
Power button lock  
Use this icon to unlock OSD menu and power button  
from powering off.  
Menu and Power buttons lock  
Operating the Monitor  
|
35  
Front-Panel Button  
Use the buttons on the front of the monitor to adjust the image settings.  
1
2 3  
Front Panel Button  
1
Description  
Use the Up (increase) and Down (decrease) keys to adjust  
items in the OSD menu.  
Up  
Down  
2
3
Use the OK button to confirm your selection.  
OK  
Use the Back button to go back to the previous menu.  
Back  
36  
|
Operating the Monitor  
Using the On-Screen Display (OSD) Menu  
Accessing the Menu System  
NOTE: Any changes you make using the OSD menu are automatically saved if  
you move to another OSD menu, exit the OSD menu, or wait for the OSD menu  
to disappear.  
1 Press the  
button to launch the OSD menu and display the main menu.  
Dell UltraSharp 24/27 Monitor  
Brightness/Contrast  
Input Source  
Color  
75 %  
75 %  
Display  
Menu  
Personalize  
Others  
2 Press the  
and  
buttons to move between options. As you move from one  
icon to another, the option name is highlighted.  
3 Press the  
4 Press the  
5 Press  
or  
or  
buttons to select the desired parameter.  
or button, according to the  
button once to activate the highlighted option.  
and  
to enter the slide bar and then use the  
indicators on the menu, to make your changes.  
6 Select the  
to return to previous menu or  
to accept and return to previous  
menu.  
Operating the Monitor  
|
37  
   
Icon Menu and  
Submenus  
Description  
Brightness/  
Contrast  
Use this menu to activate Brightness/Contrast adjustment.  
Dell UltraSharp 24/27 Monitor  
Brightness/Contrast  
Input Source  
Color  
75 %  
Display  
Menu  
75 %  
Personalize  
Others  
Brightness  
Contrast  
Brightness adjusts the luminance of the backlight  
(minimum 0; maximum 100).  
Press the  
Press the  
button to increase brightness.  
button to decrease brightness.  
Adjust the Brightness first, and then adjust Contrast only if  
further adjustment is necessary.  
Press the  
button to increase contrast and press the  
button to decrease contrast (between 0 and 100).  
Contrast adjusts the difference between darkness and lightness  
on the monitor.  
Input Source  
Use the Input Source menu to select between different  
video inputs that are connected to your monitor.  
Dell UltraSharp 24/27 Monitor  
Brightness/Contrast  
Input Source  
Color  
USB Type-C  
DP  
HDMI  
Auto Select  
On  
Display  
Menu  
Auto Select for USB-C  
Reset Input Source  
Prompt for Multiple Inputs  
Personalize  
Others  
38  
|
Operating the Monitor  
 
Icon Menu and  
Submenus  
Description  
USB Type-C Select USB Type-C input when you are using the USB Type-C  
connector.  
Use  
to select the USB Type-C input source.  
DP  
Select DP input when you are using the DP (DisplayPort)  
connector.  
Use  
to select the DP input source.  
HDMI  
Select HDMI input when you are using the HDMI connector.  
Use  
Use  
to select the HDMI input source.  
Auto Select  
to select Auto Select, the monitor scans for available  
input sources.  
Auto Select  
for USB-C  
Allows you to set Auto Select for USB Type-C to:  
Prompt for Multiple Inputs : always show Switch to USB  
Type-C Video Input message for user to choose whether to  
switch or not.  
Yes: The monitor always switch to USB Type-C video without  
asking while USB Type-C connected.  
No: The monitor will NOT auto switch to USB Type-C video  
from another available input.  
Reset Input  
Source  
Resets your monitor’s Input Source settings to the factory  
defaults.  
Color  
Use the Color menu to adjust the color setting mode.  
Dell UltraSharp 24/27 Monitor  
Brightness/Contrast  
Input Source  
Color  
Preset Modes  
Input Color Format  
Reset Color  
Standard  
RGB  
Display  
Menu  
Personalize  
Others  
Operating the Monitor  
|
39  
Icon Menu and  
Submenus  
Description  
Preset Modes When you select Preset Modes, you can choose Standard,  
ComfortView, Multiscreen Match, Movie, Game, Color Temp.  
or Custom Color from the list.  
Dell UltraSharp 24/27 Monitor  
Brightness/Contrast  
Input Source  
Color  
Preset Modes  
Input Color Format  
Reset Color  
Standard  
ComfortView  
Multiscreen Match  
Movie  
Display  
Menu  
Game  
Personalize  
Others  
Color Temp.  
Custom Color  
Standard: Default color settings. This is the default preset  
mode.  
ComfortView: Decreases the level of blue light emitted from  
the screen to make viewing more comfortable for your eyes.  
NOTE: To reduce the risk of eye strain and neck/arm/back/  
shoulders pain from using the monitor for long periods of time,  
we suggest you to :  
Set the screen about 20 to 28 in. (50-70 cm) from your eyes.  
Blink frequently to moisten or rewet your eyes when working  
with the monitor.  
Take regular and frequent breaks for 20 minutes every two  
hours.  
Look away from your monitor and gaze at a distant object at  
20 feet away for at least 20 seconds during the breaks.  
Perform stretches to relieve tension in the neck/arm/back/  
shoulders during the breaks.  
Multiscreen Match: Option to allow matching of the white  
backgrounds on multiple monitors.  
Movie: Ideal for movies.  
Game: Ideal for most gaming applications.  
Color Temp.: The screen appears warmer with a red/yellow tint  
with slider set at 5,000K or cooler with blue tint with slider set  
at 10,000K.  
Custom Color: Allows you to manually adjust the color settings.  
Press the  
and  
buttons to adjust the Red, Green, and  
Blue values and create your own preset color mode.  
40  
|
Operating the Monitor  
Icon Menu and  
Submenus  
Description  
Input Color  
Format  
Allows you to set the video input mode to:  
RGB: Select this option if your monitor is connected to a  
computer (or DVD player) using the USB Type-C, DP cable.  
YPbPr: Select this option if your DVD player supports only  
YPbPr output.  
Dell UltraSharp 24/27 Monitor  
Brightness/Contrast  
Input Source  
Color  
Preset Modes  
Input Color Format  
Reset Color  
RGB  
YPbPr  
Display  
Menu  
Personalize  
Others  
Hue  
Use  
or  
to adjust the hue from 0 to 100.  
NOTE: Hue adjustment is available only for Movie and Game  
mode.  
Saturation  
Reset Color  
Use  
or  
to adjust the saturation from 0 to 100.  
NOTE: Saturation adjustment is available only for Movie and  
Game mode.  
Resets your monitor’s color settings to the factory defaults.  
Operating the Monitor  
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41  
Icon Menu and  
Submenus  
Description  
Display  
Use the Display menu to adjust image.  
Dell UltraSharp 24/27 Monitor  
Brightness/Contrast  
Input Source  
Color  
Aspect Ratio  
Sharpness  
Wide 16:9  
50  
Response Time  
MST  
Normal  
Oꢀ  
Display  
Menu  
USB-C Prioritization  
Reset Display  
High Resolution  
Personalize  
Others  
Aspect Ratio Adjust the image ratio to Wide 16:9, Auto Resize, 4:3, 1:1.  
Sharpness  
Makes the image look sharper or softer.  
Use or to adjust the sharpness from ‘0’ to ‘100.  
Response  
Time  
Allows you to set the Response Time to Normal or Fast.  
MST  
DP Multi Stream Transport, Set to ON enables MST(DP out), Set  
to OFF disables MST function.  
NOTE: When DP/USB Type-C upstream cable and DP  
downstream cable is connected, monitor will set MST = ON  
automatically, this action will only be done once after Factory  
Reset or Display Reset.  
USB-C  
Prioritization  
High Resolution: High Resolution can match two monitors with  
2560 x 1440 resolution.  
(U2719DC  
only)  
NOTE: High Resolution is available only for MST ON. This is  
default setting. 4 Lane DP only for USB 2.0 input, no USB 3.0.  
High data speed: High data speed is for 2 Lane DP USB3.0.  
Reset Display Restores the display settings to factory defaults.  
42  
|
Operating the Monitor  
Icon Menu and  
Submenus  
Description  
Menu  
Select this option to adjust the settings of the OSD, such as the  
languages of the OSD, the amount of time the menu remains on  
screen, and so on.  
Dell UltraSharp 24/27 Monitor  
Brightness/Contrast  
Input Source  
Color  
Language  
Rotation  
Transparency  
Timer  
English  
20  
Display  
20  
s
Menu  
Lock  
Disable  
Personalize  
Others  
Reset Menu  
Language  
Rotation  
Set the OSD display to one of eight languages.  
(English, Spanish, French, German, Brazilian Portuguese, Russian,  
Simplified Chinese, or Japanese).  
Rotates the OSD by 0/90/180/270 degrees.  
You can adjust the menu according to your display rotation.  
Transparency  
Select this option to change the menu transparency by using  
and  
(min. 0 / max. 100).  
Timer  
OSD Hold Time: Sets the length of time the OSD remains active  
after you press a button.  
Use the  
and  
buttons to adjust the slider in 1-second  
increments, from 5 to 60 seconds.  
Operating the Monitor  
|
43  
Icon Menu and  
Submenus  
Description  
Lock  
Controls user access to adjustments. the buttons are locked.  
Dell UltraSharp 24/27 Monitor  
Brightness/Contrast  
Input Source  
Color  
Language  
Rotation  
Transparency  
Timer  
Display  
Menu  
Lock  
Menu Buttons  
Power Button  
Personalize  
Others  
Reset Menu  
Menu  
+
Power Buttons  
Disable  
Menu Buttons: Through OSD to lock the Menu buttons.  
Power Button: Through OSD to lock the Power button.  
Menu + Power Buttons: Through OSD to lock the all of Menu  
and Power buttons.  
Disable: Press and hold the  
button for 4 sec.  
button on the left of the power  
Reset Menu  
Restore the menu settings to factory defaults.  
44  
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Operating the Monitor  
Icon Menu and  
Submenus  
Description  
Personalize  
Dell UltraSharp 24/27 Monitor  
Brightness/Contrast  
Input Source  
Color  
Shortcut Key  
Shortcut Key  
1
Preset Modes  
2
Brightness/Contrast  
On During Active  
Oꢀ During Standby  
Oꢀ During Power Oꢀ  
Power Button LED  
USB-A Charging  
Display  
Menu  
USB-C Charging  
Personalize  
Others  
Reset Personalization  
Shortcut  
key 1  
Select from Preset Modes, Brightness/Contrast, Input  
Source, Aspect Ratio, Rotation set as shortcut key 1.  
Shortcut  
key 2  
Select from Preset Modes, Brightness/Contrast, Input  
Source, Aspect Ratio, Rotation set as shortcut key 2.  
Power Button Allows you to set the state of the power light to save energy.  
LED  
USB-A  
Charging  
Allows you to enable or disable USB Type-A (Downstream Ports)  
charging function during monitor standby mode.  
NOTE: This option is only available when the USB Type-C  
(Upstream Port) cable is unplugged. If the USB Type-C cable is  
connected, USB-A Charging follows the USB host power status  
and the option is not accessible.  
NOTE: This option was previously called “USB” in older monitor  
firmware revisions.  
USB-C  
Charging  
Allows you to enable or disable Always On USB Type-C Charging  
function during monitor Power Off mode.  
NOTE: This option is only available in newer monitor  
firmware revisions. See Always On USB Type-C Charging for  
troubleshooting.  
Reset  
Restores shortcut keys to factory defaults.  
Persona-  
lization  
Operating the Monitor  
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45  
   
Icon Menu and  
Submenus  
Description  
Others  
Dell UltraSharp 24/27 Monitor  
Brightness/Contrast  
Input Source  
Color  
Display Info  
DDC/CI  
On  
LCD Conditioning  
Firmware  
Oꢀ  
Display  
M2T101  
H8CJ2NF  
Menu  
Service Tag  
Reset Others  
Factory Reset  
Personalize  
Others  
ENERGY STAR®  
Select this option to adjust the OSD settings such as the  
DDC/CI, LCD conditioning, and so on.  
Display Info  
DDC/CI  
Displays the monitor’s current settings.  
DDC/CI (Display Data Channel/Command Interface) allows you  
to adjust the monitor settings using software on your computer.  
Select Off to turn off this feature.  
Enable this feature for best user experience and optimum  
performance of your monitor.  
Dell UltraSharp 24/27 Monitor  
Brightness/Contrast  
Input Source  
Color  
Display Info  
DDC/CI  
On  
Oꢀ  
LCD Conditioning  
Firmware  
Display  
Menu  
Service Tag  
Reset Others  
Factory Reset  
Personalize  
Others  
46  
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Operating the Monitor  
Icon Menu and  
Submenus  
Description  
LCD  
Helps reduce minor cases of image retention. Depending on the  
Conditioning degree of image retention, the program may take some time to  
run. Select On to start the process.  
Dell UltraSharp 24/27 Monitor  
Brightness/Contrast  
Input Source  
Color  
Display Info  
DDC/CI  
LCD Conditioning  
Firmware  
On  
Oꢀ  
Display  
Menu  
Service Tag  
Reset Others  
Factory Reset  
Personalize  
Others  
Firmware  
Firmware version.  
Service Tag  
Displays the Service Tag. The Service Tag is a unique  
alphanumeric identifier that allows Dell to identify the product  
specifications and access warranty information.  
NOTE: The Service Tag is also printed on a label located at the  
back of the cover.  
Reset Others Restores other settings, such as DDC/CI, to factory defaults.  
Factory  
Reset  
Restores all preset values to the factory default settings. These  
are also the settings for ENERGY STAR® tests.  
Dell UltraSharp 24/27 Monitor  
Brightness/Contrast  
Input Source  
Color  
Display Info  
DDC/CI  
On  
LCD Conditioning  
Firmware  
Oꢀ  
Display  
M2T101  
H8CJ2NF  
Menu  
Service Tag  
Reset Others  
Factory Reset  
Personalize  
Others  
ENERGY STAR®  
Operating the Monitor  
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47  
 
OSD Warning Messages  
When the monitor does not support a particular resolution mode, you can see the following  
message:  
U2419HC  
Dell UltraSharp 24 Monitor  
The current input timing is not supported by the monitor display. Please  
change your input timing to 1920x1080, 60Hz or any other monitor  
listed timing as per the monitor specifications.  
U2419HC  
U2719DC  
Dell UltraSharp 27 Monitor  
The current input timing is not supported by the monitor display. Please  
change your input timing to 2560x1440, 60Hz or any other monitor  
listed timing as per the monitor specifications.  
U2719DC  
This means that the monitor cannot synchronize with the signal that it is receiving from  
the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges  
addressable by this monitor. Recommended mode is 1920 x 1080 (U2419HC) / 2560 x 1440  
(U2719DC).  
You can see the following message before the DDC/CI function is disabled:  
Dell UltraSharp 24/27 Monitor  
The function of adjusting display setting using PC  
application will be disabled.  
Do you wish to disable DDC/CI function?  
Yes  
No  
U2419HC/U2719DC  
48  
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Operating the Monitor  
When the monitor enters the Power Save mode, the following message will appear:  
Dell UltraSharp 24/27 Monitor  
Entering Power Save Mode.  
U2419HC/U2719DC  
Activate the computer and wake up the monitor to gain access to the OSD.  
If you press any button other than the power button, the following messages will appear  
depending on the selected input:  
Dell UltraSharp 24/27 Monitor  
No DP signal from your device.  
Press any key on the keyboard or move the mouse or wake it up.  
If there is no display, press the monitor button again to select the correct  
input source.  
U2419HC/U2719DC  
If either DP, USB Type-C input is selected and the corresponding cable is not connected, a  
floating dialog box as shown below appears.  
Dell UltraSharp 24/27 Monitor  
No DP Cable  
The display will go into Power Save Mode in 4 minutes.  
www.dell.com/support/U2419HC  
www.dell.com/support/U2719DC  
U2419HC/U2719DC  
or  
Dell UltraSharp 24/27 Monitor  
No USB Type-C Cable  
The display will go into Power Save Mode in 4 minutes.  
www.dell.com/support/U2419HC  
www.dell.com/support/U2719DC  
U2419HC/U2719DC  
Operating the Monitor  
|
49  
A message is displayed while the cable supporting DP alternate mode is connected to the  
monitor under the following conditions:  
When Auto Select for USB-C is set to Prompt for Multiple Inputs.  
When the DP cable is connected to the monitor.  
Dell UltraSharp 24/27 Monitor  
Switch to USB-C Video Input:  
Yes  
No  
U2419HC/U2719DC  
When you select OSD items of High resolution in Display feature, the following message will  
appear:  
Dell UltraSharp 27 Monitor  
If your PC is not DP 1.4, this option will result in reduced screen performance.  
Please disconnect any USB storage device to your monitor during  
the switching process (up to 12 seconds).  
Do you want to continue?  
Yes  
No  
U2719DC  
When you select OSD items of High Data Speed in Display feature, the following message  
will appear:  
Dell UltraSharp 27 Monitor  
Please disconnect any USB storage device to your monitor during  
the switching process (up to 12 seconds).  
Do you want to continue?  
Yes  
No  
U2719DC  
50  
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Operating the Monitor  
When USB-C Prioritization is set to High Data Speed, select OSD items of Factory Reset  
in Other feature, the following message will appear:  
Dell UltraSharp 27 Monitor  
Please disconnect any USB storage device to your monitor during  
the switching process (up to 12 seconds).  
Are you sure you want to reset to default settings?  
Yes  
No  
U2719DC  
When you select OSD items of Factory Reset in Other feature, the following message will  
appear:  
Dell UltraSharp 24/27 Monitor  
Are you sure you want to reset to default settings?  
Yes  
No  
U2419HC/U2719DC  
When you select ‘Yes‘ to reset to default settings, the following message will appear:  
Dell UltraSharp 24/27 Monitor  
Easy Initial Setup:  
Select ‘Yes’ to enable the following function(s):  

Always on USB -C Charging  
Yes  
No  
When ‘Yes’ is select, power consumption may increase.  
When ‘No’ is selected, it will comply with ENERGY STAR requirements.  
Individual settings can be changed in the Menu.  
U2419HC/U2719DC  
See Troubleshooting for more information.  
Operating the Monitor  
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51  
Troubleshooting  
WARNING: Before you begin any of the procedures in this section, follow the  
Self-Test  
Your monitor provides a self-test feature that allows you to check whether your monitor is  
functioning properly. If your monitor and computer are properly connected but the monitor  
screen remains dark, run the monitor self-test by performing the following steps:  
1
Turn off both your computer and the monitor.  
2
Unplug the video cable from the back of the computer. To ensure proper Self-Test  
operation, remove all digital and the analog cables from the back of computer.  
Turn on the monitor.  
3
The floating dialog box should appear on-screen (against a black background), if the monitor  
cannot sense a video signal and is working correctly. While in self-test mode, the power LED  
remains white. Also, depending upon the selected input, one of the dialogs shown below will  
continuously scroll through the screen.  
Dell UltraSharp 24/27 Monitor  
No DP Cable  
The display will go into Power Save Mode in 4 minutes.  
www.dell.com/support/U2419HC  
www.dell.com/support/U2719DC  
U2419HC/U2719DC  
or  
Dell UltraSharp 24/27 Monitor  
No USB Type-C Cable  
The display will go into Power Save Mode in 4 minutes.  
www.dell.com/support/U2419HC  
www.dell.com/support/U2719DC  
U2419HC/U2719DC  
4
5
This box also appears during normal system operation if the video cable becomes  
disconnected or damaged.  
Turn off your monitor and reconnect the video cable; then turn on both your  
computer and the monitor.  
If your monitor screen remains blank after you use the previous procedure, check your video  
controller and computer, because your monitor is functioning properly.  
52  
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Troubleshooting  
 
Built-in Diagnostics  
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality  
you are experiencing is an inherent problem with your monitor, or with your computer and  
video card.  
NOTE: You can run the built-in diagnostics only when the video cable is unplugged  
and the monitor is in self-test mode.  
1
2 3 4 5  
To run the built-in diagnostics:  
1
Make sure that the screen is clean (no dust particles on the surface of the screen).  
Unplug the video cable(s) from the back of the computer or monitor. The monitor  
then goes into the self-test mode.  
2
3
4
5
6
7
Press and hold Button 1 for 5 seconds. A gray screen appears.  
Carefully inspect the screen for abnormalities.  
Press Button 1 on the front panel again. The color of the screen changes to red.  
Inspect the display for any abnormalities.  
Repeat steps 5 and 6 to inspect the display in green, blue, black, white, and text  
screens.  
The test is complete when the text screen appears. To exit, press Button 1 again.  
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the  
monitor is functioning properly. Check the video card and computer.  
Troubleshooting  
|
53  
 
Always On USB Type-C Charging  
You can charge your notebook or mobile devices through the USB Type-C cable even  
when the monitor is powered off. This option, called ‘USB-C Charging‘ is located in the  
Personalize section of the OSD. This feature is only available in the following monitor  
firmware revisions:  
U2419HC: M3T106 or later  
U2719DC: M3T106 or later  
You may verify your monitor’s firmware revision from Firmware. If this feature is not  
available in your product, please follow these steps to update the monitor to the latest  
firmware:  
1 Download the latest application installer (Monitor Firmware Update Utility.exe)  
from Drivers & Downloads section of the Dell Monitor support site:  
U2419HC: www.dell.com/U2419HC  
U2719DC: www.dell.com/U2719DC  
2 Connect the USB Type-C cable to the Monitor and PC.  
USB Type-C  
USB Type-C  
3 Run the Monitor Firmware Update Utility.exe to install the program.  
54  
|
Troubleshooting  
 
4 Check current firmware revision: click Update to update the firmware.  
5 Wait for the firmware to be updated.  
6 Click Close once the firmware is updated.  
Troubleshooting  
|
55  
Common Problems  
The following table contains general information about common monitor problems you might  
encounter and the possible solutions:  
Common  
Symptoms  
What You  
Experience  
Possible Solutions  
No Video/Power No picture  
LED off  
Ensure that the video cable connecting the monitor  
and the computer is properly connected and secure.  
Verify that the power outlet is functioning properly  
using any other electrical equipment.  
Ensure that the power button is depressed fully.  
Ensure that the correct input source is selected in  
the Input Source menu.  
No Video/Power No picture or no Increase brightness and contrast controls via OSD.  
LED on  
brightness  
Perform monitor self-test feature check.  
Check for bent or broken pins in the video cable  
connector.  
Run the built-in diagnostics.  
Ensure that the correct input source is selected in  
the Input Source menu.  
Missing Pixels  
LCD screen has • Cycle power on-off.  
spots • Pixel that is permanently off is a natural defect  
that can occur in LCD technology.  
• For more information on Dell Monitor Quality  
and Pixel Policy, see Dell Support site at:  
Stuck-on Pixels LCD screen has • Cycle power On-Off.  
bright spots • Pixel that is permanently off is a natural defect  
that can occur in LCD technology.  
• For more information on Dell Monitor Quality  
and PixelPolicy, see Dell Support site at:  
Brightness  
Problems  
Picture too dim Reset the monitor to factory settings.  
or too bright  
Adjust brightness and contrast controls via OSD.  
Safety Related  
Issues  
Visible signs of  
smoke or sparks Contact Dell immediately.  
Do not perform any troubleshooting steps.  
Intermittent  
Problems  
Monitor  
malfunctions on  
& off  
Ensure that the video cable connecting the monitor  
to the computer is connected properly and is  
secure.  
• Reset the monitor to factory settings.  
Perform monitor self-test feature check to  
determine if the intermittent problem occurs in self-  
test mode.  
56  
|
Troubleshooting  
Common  
Symptoms  
What You  
Experience  
Possible Solutions  
Missing Color  
Picture missing  
color  
Perform monitor self-test.  
Ensure that the video cable connecting the monitor  
to the computer is connected properly and is  
secure.  
Check for bent or broken pins in the video cable  
connector.  
Wrong Color  
Picture color not Change the settings of the Preset Modes in the  
good  
Color menu OSD depending on the application.  
Adjust R/G/B value under Custom Color in Color  
menu OSD.  
Change the Input Color Format to PC RGB or  
YPbPr in the Color menu OSD.  
Run the built-in diagnostics.  
Image retention Faint shadow  
Use the Power Management feature to turn off  
the monitor at all times when not in use (for more  
information, see Power Management Modes).  
Alternatively, use a dynamically changing  
screensaver.  
from a static  
image left on  
the monitor for  
from the static  
image displayed  
appears on the  
a long period of screen  
time  
Product Specific Problems  
Problem  
What you  
experience  
Possible solutions  
Screen image is Image is  
Check the Aspect Ratio setting in the Display  
menu OSD.  
too small  
centered on  
screen, but does Reset the monitor to factory settings.  
not fill entire  
viewing area  
Cannot adjust  
the monitor with appear on the  
OSD does not  
Turn off the monitor, unplug the monitor power  
cable, plug it back, and then turn on the monitor.  
the buttons on  
the front panel  
screen  
No Input Signal No picture, the  
Check the signal source. Ensure the computer is  
when user  
controls are  
pressed  
LED light is white not in the power saving mode by moving the mouse  
or pressing any key on the keyboard.  
Check whether the signal cable is plugged in  
properly. Connect the signal cable again, if  
necessary.  
Reset the computer or video player.  
Troubleshooting  
|
57  
Problem  
What you  
experience  
Possible solutions  
The picture does The picture  
not fill the entire cannot fill the  
Due to different video formats (aspect ratio) of  
DVDs, the monitor may display in full screen.  
Run the built-in diagnostics.  
screen  
height or width  
of the screen  
No image  
Black screen  
Verify if the USB Type-C interface of the device can  
support DP alternate mode.  
Verify if the device required more than 65 W power  
charging.  
when using  
USB Type-C  
connection  
to computer,  
laptop, and so on  
USB Type-C interface of device cannot support DP  
alternate mode.  
Set Windows to Projection mode.  
Ensure that the USB Type-C cable is not damaged.  
No charging  
when using  
USB Type-C  
connection  
No charging  
Verify if the device can support one of 5 V/9 V/15  
V/20 V charging profiles.  
Verify if the Notebook requires a >65 W power  
adaptor.  
to computer,  
laptop, and so on  
If the Notebook requires a >65 W power adaptor, it  
may not charge with the USB Type-C connection.  
Ensure that you use only Dell approved adapter or  
the adapter that comes with the product.  
Ensure that the USB Type-C cable is not damaged.  
Intermittent  
charging  
when using  
USB Type-C  
connection to  
computer,  
Intermittent  
charging  
Check if the maximum power consumption of  
device is over 65 W.  
Ensure that you use only Dell approved adapter or  
the adapter that comes with the product.  
Ensure that the USB Type-C cable is not damaged.  
laptop, and so on  
Black screen  
Verify which DP standard (DP 1.1a or DP 1.4) is your  
Graphics Card certified to. Download and install the  
latest graphics card driver.  
Some DP 1.1a graphics card cannot support  
DP 1.4 monitors. Go to OSD menu, under Input  
Source selection, press and hold DP select  
key for 8 sec to change the monitor setting from  
DP 1.4 to DP 1.1a.  
No image when Black screen or USB Type-C input, Go to OSD menu, under Display  
using USB  
Type-C MST  
Info check the Link Rate is HBR2 or HBR3, if Link  
Rate is HBR2, suggest to use USB Type-C to DP  
cable to turn on MST.  
2nd DUT is not  
Prime mode  
58  
|
Troubleshooting  
   
Appendix  
Safety Instructions  
For displays with glossy bezels the user should consider the placement of the display as the  
bezel may cause disturbing reflections from surrounding light and bright surfaces.  
WARNING: Use of controls, adjustments, or procedures other than those  
specified in this documentation may result in exposure to shock, electrical  
hazards, and/or mechanical hazards.  
For information on safety instructions, see the Safety, Environmental, and Regulatory  
Information (SERI).  
FCC Notices (U.S. only) and Other Regulatory  
Information  
For FCC notices and other regulatory information, see the regulatory compliance website  
Contacting Dell  
NOTE: If you do not have an active Internet connection, you can find contact  
information on your purchase invoice, packing slip, bill, or Dell product catalog.  
Dell provides several online and telephone-based support and service options. Availability  
varies by country and product, and some services may not be available in your area.  
To get online Monitor support content:  
To contact Dell for sales, technical support, or customer service issues:  
1
2
Verify your country or region in the Choose A Country/Region drop-down menu  
at the bottom-right corner of the page.  
3
4
Click Contact Us next to the country dropdown.  
Select the appropriate service or support link based on your need.  
5
Choose the method of contacting Dell that is convenient for you.  
Appendix  
|
59  
   
Setting Up Your Monitor  
Setting Display Resolution to 1920 x 1080 (U2419HC)/  
2560 x 1440 (U2719DC) (maximum)  
For best performance, set the display resolution to 1920 x 1080 U2419HC)/2560 x  
1440(U2719DC) pixels by performing the following steps:  
In Windows Vista, Windows 7, Windows 8 or Windows 8.1:  
1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop.  
For Windows Vista and Windows 7, skip this step.  
2 Right-click on the desktop and click Screen Resolution.  
3 Click the Dropdown list of the Screen Resolution and select 1920 x 1080  
(U2419HC)/2560 x 1440 (U2719DC).  
4 Click OK.  
In Windows 10:  
1 Right-click on the desktop and click Display Settings.  
2 Click Advanced display settings.  
3 Click the dropdown list of Resolution and select 1920 x 1080 (U2419HC)/2560 x 1440  
(U2719DC).  
4 Click Apply.  
If you do not see the recommended resolution as an option, you may need to update your  
graphics driver. Please choose the scenario below that best describes the computer system  
you are using, and follow the given steps.  
Dell computer  
1 Go to www.dell.com/support, enter your service tag, and download the latest driver for  
your graphics card.  
2 After installing the drivers for your graphics adapter, attempt to set the resolution to  
1920 x 1080 (U2419HC)/2560 x 1440 (U2719DC) again.  
NOTE: If you are unable to set the resolution to 1920 x 1080 (U2419HC)/2560 x 1440  
(U2719DC), please contact Dell to inquire about a graphics adapter that supports these  
resolutions.  
60  
|
Appendix  
Non-Dell computer  
In Windows Vista, Windows 7, Windows 8 or Windows 8.1:  
1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop.  
For Windows Vista and Windows 7, skip this step.  
2 Right-click on the desktop and click Personalization.  
3 Click Change Display Settings.  
4 Click Advanced Settings.  
5 Identify your graphics controller supplier from the description at the top of the window  
(e.g. NVIDIA, AMD, Intel etc.).  
6 Refer to the graphic card provider website for updated driver (for example,  
7 After installing the drivers for your graphics adapter, attempt to set the resolution to  
1920 x 1080 (U2419HC)/2560 x 1440 (U2719DC) again.  
In Windows 10:  
1 Right-click on the desktop and click Display Settings.  
2 Click Advanced display settings.  
3 Click Display adapter properties.  
4 Identify your graphics controller supplier from the description at the top of the  
window (e.g. NVIDIA, AMD, Intel etc.).  
5 Refer to the graphic card provider website for updated driver (for example,  
6 After installing the drivers for your graphics adapter, attempt to set the resolution to  
1920 x 1080 (U2419HC)/2560 x 1440 (U2719DC) again.  
NOTE: If you are unable to set the recommended resolution, please contact the  
manufacturer of your computer or consider purchasing a graphics adapter that supports  
the video resolution.  
Appendix  
|
61  
Maintenance Guidelines  
Cleaning Your Monitor  
WARNING: Before cleaning the monitor, unplug the monitor power cable from  
the electrical outlet.  
CAUTION: Read and follow the Safety Instructions before cleaning the monitor.  
For best practices, follow these instructions in the list below while unpacking, cleaning, or  
handling your monitor:  
To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If  
possible, use a special screen-cleaning tissue or solution suitable for the anti-static  
coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.  
Use a lightly-dampened, soft cloth to clean the monitor. Avoid using detergent of any  
kind as some detergents leave a milky film on the monitor.  
If you notice white powder when you unpack your monitor, wipe it off with a cloth.  
Handle your monitor with care as a darker-colored monitor may get scratched and  
show white scuff marks more than a lighter- colored monitor.  
To help maintain the best image quality on your monitor, use a dynamically changing  
screen saver and turn off your monitor when not in use.  
62  
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Appendix  

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