DELL ULTRASHARP U2415 User Manual

Dell UltraSharp U2415  
User’s Guide  
Model: U2415  
Regulatory model: U2415b  
Contents  
1
2
3
4
Contents  
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3
About Your Monitor  
Package Contents  
Your monitor ships with the components shown below. Ensure that you have received all  
the components and Contact Dell if something is missing.  
NOTE: Some items may be optional and may not ship with your monitor. Some  
features or media may not be available in certain countries.  
NOTE: To set up with any other stand, please refer to the respective stand setup  
guide for setup instructions.  
Monitor  
Stand  
Cable Cover  
About Your Monitor  
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5
   
Power Cable (Varies by  
Country)  
DP Cable (Mini-DP to DP)  
USB 3.0 Upstream Cable  
(Enables the USB Ports on  
the Monitor)  
Quick Setup Guide  
Factory Calibration  
Report  
Safety, Environmental,  
and Regulatory  
Information  
6
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About Your Monitor  
Product Features  
The Dell U2415 flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid  
Crystal Display (LCD) and LED backlight. The monitor features include:  
61.13 cm (24.1-inch) viewable area display (measured diagonally).  
1920 x 1200 resolution, plus full-screen support for lower resolutions.  
Wide viewing angle to allow viewing from a sitting or standing position, or while  
moving from side-to-side.  
Tilt, swivel, vertical extension and rotate adjustment capabilities.  
Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier  
set up with an elegant viewing experience.  
Removable stand and Video Electronics Standards Association (VESA™) 100 mm  
mounting holes for flexible mounting solutions.  
Extensive all digital connectivity with DisplayPort, mini DisplayPort, HDMI (MHL),  
USB 3.0 helps future proof your monitor.  
Plug and play capability if supported by your system.  
Color gamut of 99% sRGB with an average Delta E < 3.  
On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.  
Energy Saver feature for Energy Star compliance.  
Security lock slot.  
Stand lock.  
Capability to switch from wide aspect to standard aspect ratio while maintaining  
the image quality.  
www.epeat.net for registration status by country.  
U2415 monitor is BFR/PVC-free (Halogen-free) excluding external cables.  
TCO-Certified Displays.  
Meets NFPA 99 leakage current requirements.  
Arsenic-Free glass and Mercury-Free for the panel only.  
High Dynamic Contrast Ratio (2,000,000:1).  
0.5 W standby power when in the sleep mode.  
Energy Gauge shows the energy level being consumed by the monitor in real time.  
Analogue backlight dimming control for flicker free display.  
About Your Monitor  
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7
 
Identifying Parts and Controls  
Front View  
Front panel controls  
Label  
1
Description  
Function buttons (For more information, see  
)
2
Power On/Off button (with LED indicator)  
8
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About Your Monitor  
 
Back View  
Back View with monitor stand  
Use  
Label  
Description  
1
VESA mounting holes  
(100 mm x 100 mm -  
behind attached VESA  
Cover)  
Wall mount monitor using VESA-compatible wall  
mount kit (100 mm x 100 mm).  
2
3
4
Regulatory label  
Lists the regulatory approvals.  
Releases stand from monitor.  
Stand release button  
Security lock slot  
Secures monitor with security lock (security lock  
not included).  
5
6
Barcode serial number  
label  
Refer to this label if you need to contact Dell for  
technical support.  
USB downstream port*  
Connects your USB device. You can only use this  
connector after you have connected the USB cable  
to the computer and USB upstream connector on  
the monitor.  
7
Cable management slot  
Use to organize cables by placing them through  
the slot.  
*It is recommended to use this port for your wireless USB device whenever possible.  
About Your Monitor  
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9
Side View  
Bottom View  
Bottom view without monitor stand  
Label  
1
Description  
Use  
Connect the power cable.  
AC power cord  
connector  
2
3
4
5
Dell Soundbar  
mounting slots  
Attach the optional Dell Soundbar. (Concealed below  
removable plastic sheets)  
HDMI (MHL) port  
connector  
Connect your MHL devices with MHL cable.  
DisplayPort in  
connector  
Connect your computer with DP cable.  
Mini DisplayPort in  
connector  
Connect your computer with Mini-DP to DP cable.  
10  
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About Your Monitor  
 
6
DisplayPort out (MST)  
connector  
DisplayPort output for MST (Multi-Stream Transport)  
capable monitor. DP 1.1 monitor can only be  
connected as the last monitor in the MST chain. To  
enable MST, refer to instruction on section  
"
7
Audio-Line out  
Connect your speakers*.  
8
USB upstream port  
Connect the USB cable that came with your monitor  
to the computer. Once this cable is connected, you  
can use the USB connectors on the monitor.  
9
(a, b)  
USB downstream port Connect your USB device. You can only use this  
connector after you have connected the USB cable to  
the computer and USB upstream connector on the  
monitor.**  
10  
Stand lock feature  
To lock the stand to the monitor using a M3 x 6 mm  
screw (screw not included).  
* Headphone usage is not supported for the audio line out connector.  
**It is recommended to use either the port (9b) or the USB downstream port on the rear  
side for your wireless USB device whenever possible.  
About Your Monitor  
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11  
Monitor Specifications  
Flat Panel Specifications  
Model  
U2415  
Screen type  
Panel type  
Active matrix - TFT LCD  
In Plane Switching  
Viewable image  
Diagonal  
611.30 mm (24.1 inches)  
518.40 mm (20.41 inches)  
Horizontal, Active Area  
Vertical, Active Area  
Area  
324.00 mm (12.75 inches)  
2
2
167961.60 mm (260.35 inch )  
0.27 mm x 0.27 mm  
Pixel pitch  
Viewing angle  
178° (vertical) typical  
178° (horizontal) typical  
Luminance output  
Contrast ratio  
300 cd/m² (typical)  
50 cd/m² (minimum)  
1000 to 1 (typical)  
2M to 1 (typical Dynamic Contrast On)  
Anti-Glare with 3H hardness  
LED edgelight system  
Faceplate coating  
Backlight  
Response time  
NORMAL mode: 8 ms grey to grey (typical)  
FAST mode: 6 ms grey to grey (typical)  
On/Off: 19 ms black to white (typical)  
16.78 million colors  
Color depth  
Color gamut  
CIE1976 (91%), CIE 1931 (76%), and sRGB coverage 99%  
Resolution Specifications  
Model  
U2415  
Horizontal scan range  
Vertical scan range  
30 kHz to 83 kHz (automatic)  
56 Hz to 76 Hz (automatic)  
Maximum preset resolution 1920 x 1200 at 60 Hz  
12  
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About Your Monitor  
   
Supported Video Modes  
Model  
U2415  
480p, 480i, 576p, 720p, 1080p, 576i, 1080i  
Video display capabilities  
(HDMI & DP playback)  
Preset Display Modes  
Display Mode  
Horizontal  
Frequency (kHz)  
Vertical  
Frequency  
(Hz)  
Pixel Clock  
(MHz)  
Sync Polarity  
(Horizontal/  
Vertical)  
VESA, 720 x 400  
VESA, 640 x 480  
VESA, 640 x 480  
VESA, 800 x 600  
VESA, 800 x 600  
VESA, 1024 x 768  
VESA, 1024 x 768  
VESA, 1152 x 864  
VESA, 1280 x 1024  
VESA, 1280 x 1024  
VESA, 1600 x 1200  
VESA, 1920 x 1080  
VESA, 1920 x 1200  
31.5  
31.5  
37.5  
37.9  
46.9  
48.4  
60.0  
67.5  
64.0  
80.0  
75.0  
67.5  
74.0  
70.1  
60.0  
75.0  
60.3  
75.0  
60.0  
75.0  
75.0  
60.0  
75.0  
60.0  
60.0  
60.0  
28.3  
25.2  
-/+  
-/-  
31.5  
-/-  
40.0  
49.5  
+/+  
+/+  
-/-  
65.0  
78.8  
+/+  
+/+  
+/+  
+/+  
+/+  
+/+  
+/-  
108.0  
108.0  
135.0  
162.0  
148.5  
154.0  
MHL Source Display Modes  
Display Mode  
640 x 480p  
720 x 480p  
Frequency (Hz)  
60  
60  
50  
60  
50  
60  
50  
30  
60  
720 x 576p  
1280 x 720p  
1280 x 720p  
1920 x 1080i  
1920 x 1080i  
1920 x 1080p  
1920 x 1080p  
About Your Monitor  
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13  
1920 x 1080p  
720 (1440) x 480i  
720 (1440) x 576i  
50  
60  
50  
MST Multi-Stream Transport (MST) Modes  
MST Source  
Monitor  
Maximum number of external monitor can be supported  
1920 x 1200 at 60Hz  
1920 x 1080 at 60Hz  
1920 x 1200 at 60Hz  
1920 x 1080 at 60Hz  
3
3
3
3
Electrical Specifications  
Model  
U2415  
Video input signals  
HDMI 1.4 (MHL 2.0)*, 600mV for each differential  
line, 100 ohm input impedance per differential pair  
DisplayPort 1.2**, 600mV for each differential line,  
100 ohm input impedance per differential pair  
AC input voltage/frequency/  
current  
100 VAC to 240 VAC / 50 Hz or 60 Hz + 3 Hz / 1.5 A  
(typical)  
Inrush current  
120 V: 42 A (Max.) at 0 °C (cold start)  
240 V: 80 A (Max.) at 0 °C (cold start)  
* Not Support HDMI 1.4 optional specification, include HDMI Ethernet Channel (HEC),  
Audio Return Channel (ARC), standard for 3D format and resolutions, standard for 2K and  
4K digital cinema resolution.  
** Support DP1.2 (CORE) specification, include HBR2, MST and DP audio.  
14  
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About Your Monitor  
Physical Characteristics  
Model  
U2415  
Connector type  
DP, black connector (include DP in and DP  
out); Mini DisplayPort; HDMI (MHL); USB 3.0  
Signal cable type  
Digital: detachable, HDMI, 19 pins  
Digital: detachable, MHL, 19 pins  
Digital: detachable, Mini-DP to DP, 20  
pins  
Universal Serial Bus: detachable, USB, 9  
pins  
Dimensions (with stand)  
Height (extended)  
Height (compressed)  
Width  
517.9 mm (20.39 inches)  
402.9 mm (15.86 inches)  
532.2 mm (20.95 inches)  
205.0 mm (8.07 inches)  
Depth  
Dimensions (without stand)  
Height  
350.6 mm (13.80 inches)  
532.2 mm (20.95 inches)  
45.7 mm (1.80 inches)  
Width  
Depth  
Stand dimensions  
Height (extended)  
Height (compressed)  
Width  
417.3 mm (16.43 inches)  
371.6 mm (14.63 inches)  
245.0 mm (9.65 inches)  
205.0 mm (8.07 inches)  
Depth  
Weight  
Weight with packaging  
9.00 kg (19.80 lb)  
Weight with stand assembly and cables 6.69 kg (14.72 lb)  
Weight without stand assembly (For wall 4.25 kg (9.35 lb)  
mount or VESA mount considerations -  
no cables)  
Weight of stand assembly  
Front frame gloss  
2.10 kg (4.62 lb)  
Black Frame - 8%-13% gloss unit  
About Your Monitor  
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15  
Environmental Characteristics  
Model  
U2415  
Temperature  
Operating  
0 °C to 40 °C (32 °F to 104 °F)  
Non-operating  
Storage: -20 °C to 60 °C (-4 °F to 140 °F)  
Shipping: -20 °C to 60 °C (-4 °F to 140 °F)  
Humidity  
Operating  
10% to 80% (non-condensing)  
Non-operating  
Storage: 5% to 90% (non-condensing)  
Shipping: 5% to 90% (non-condensing)  
Altitude  
Operating  
5,000 m (16,404 ft) (maximum)  
12,192 m (40,000 ft) (maximum)  
Non-operating  
Thermal dissipation  
255.91 BTU/hour (maximum)  
78.63 BTU/hour (typical)  
Power Management Modes  
If you have VESA's DPM™ compliance display card or software installed in your PC, the  
monitor can automatically reduce its power consumption when not in use. This is  
referred to as Power Save Mode*. If the computer detects input from the keyboard,  
mouse, or other input devices, the monitor automatically resumes functioning. The  
following table shows the power consumption and signaling of this automatic power  
saving feature.  
VESA Modes Horizontal Vertical  
Sync Sync  
Video  
Power  
Indicator  
Power  
Consumption  
Normal  
operation  
Active  
Active  
Active  
White  
73 W (maximum)**  
22 W (typical)  
Active-off  
mode  
Inactive  
-
Inactive  
-
Blanked White (glowing)  
Less than 0.5 W  
Switch off  
-
Off  
Less than 0.5 W  
Power Consumption Pon  
Total Energy Consumption (TEC)  
15.3 W  
50.9 kWh  
16  
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About Your Monitor  
 
NOTE: This monitor is ENERGY STAR certified. This product qualifies  
for ENERGY STAR in the factory default settings which can be restored  
by “Factory Reset” function in the OSD menu. Changing the factory  
default settings or enabling other features may increase power  
consumption that could exceed the ENERGY STAR specified limit.  
NOTE:  
P
: Power consumption of On mode as defined in Energy Star 8.0 version.  
on  
TEC: Total energy consumption in kWh as defined in Energy Star 8.0 version.  
* Zero power consumption in OFF mode can only be achieved by disconnecting the  
main cable from the monitor.  
** Maximum power consumption with max luminance, and USB active.  
This document is informational only and reflects laboratory performance. Your product  
may perform differently, depending on the software, components and peripherals you  
ordered and shall have no obligation to update such information. Accordingly, the  
customer should not rely upon this information in making decisions about electrical  
tolerances or otherwise. No warranty as to accuracy or completeness is expressed or  
implied.  
The OSD functions only in the normal operation mode. When any button is pressed in  
the Active-off mode, one of the following messages will be displayed:  
HDMI (MHL)/Mini DisplayPort/DP input  
HDMI (MHL) input  
Activate the computer and the monitor to gain access to the OSD.  
About Your Monitor  
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17  
Pin Assignments  
DisplayPort Connector  
Pin  
Number  
20-pin Side of the  
Connected Signal Cable  
1
2
ML0(p)  
GND  
3
ML0(n)  
ML1(p)  
GND  
4
5
6
ML1(n)  
ML2(p)  
GND  
7
8
9
ML2(n)  
ML3(p)  
GND  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
ML3(n)  
GND  
GND  
AUX(p)  
GND  
AUX(n)  
GND  
Re-PWR  
+3.3 V DP_PWR  
18  
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About Your Monitor  
Mini DisplayPort Connector  
Pin  
Number  
20-pin Side of the  
Connected Signal Cable  
1
2
GND  
Hot Plug Detect  
ML3(n)  
GND  
3
4
5
ML3(n)  
GND  
6
7
GND  
8
GND  
9
ML2(n)  
ML0(p)  
ML2(p)  
ML0(p)  
GND  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
GND  
ML1(n)  
AUX(p)  
ML1(p)  
AUX(n)  
GND  
+3.3 V DP_PWR  
About Your Monitor  
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19  
HDMI Connector  
Pin  
19-pin Side of the  
Number  
Connected Signal Cable  
1
2
TMDS DATA 2+  
TMDS DATA 2 SHIELD  
TMDS DATA 2-  
3
4
TMDS DATA 1+  
5
TMDS DATA 1 SHIELD  
TMDS DATA 1-  
6
7
TMDS DATA 0+  
8
TMDS DATA 0 SHIELD  
TMDS DATA 0-  
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
TMDS CLOCK+  
TMDS CLOCK SHIELD  
TMDS CLOCK-  
CEC  
Reserved (N.C. on device)  
DDC CLOCK (SCL)  
DDC DATA (SDA)  
DDC/CEC Ground  
+5V POWER  
HOT PLUG DETECT  
20  
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About Your Monitor  
MHL Connector  
Pin  
19-pin Side of the  
Number  
Connected Signal Cable  
TMDS DATA 2+  
TMDS DATA 2 SHIELD  
TMDS DATA 2-  
TMDS DATA 1+  
GND  
1
2
3
4
5
6
TMDS DATA 1-  
MHL+  
7
8
TMDS DATA 0 SHIELD  
MHL-  
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
TMDS CLOCK+  
GND  
TMDS CLOCK-  
CEC  
Reserved (N.C. on device)  
DDC CLOCK (SCL)  
DDC DATA (SDA)  
GND  
VBUS (+5V, 900mA maximum)  
CBUS  
Plug and Play Capability  
You can install the monitor in any Plug and Play-compatible system. The monitor  
automatically provides the computer system with its Extended Display Identification Data  
(EDID) using Display Data Channel (DDC) protocols so the system can configure itself  
and optimize the monitor settings. Most monitor installations are automatic; you can  
select different settings if desired. For more information about changing the monitor  
.
About Your Monitor  
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21  
 
Universal Serial Bus (USB) Interface  
This section gives you information about the USB ports that are available on the monitor.  
NOTE: This monitor is Super-Speed USB 3.0 compatible.  
Transfer Speed  
Super-speed  
High speed  
Data Rate  
Power Consumption*  
4.5 W (Max, each port)  
4.5 W (Max, each port)  
4.5 W (Max, each port)  
5 Gbps  
480 Mbps  
12 Mbps  
Full speed  
* Up to 2A on USB downstream port (port with  
compliance devices or normal USB devices.  
lightning icon) with BC1.2  
USB Upstream Connector  
Pin Number  
9-pin Side of the Connector  
1
2
3
4
5
6
7
8
9
VCC  
D-  
D+  
GND  
SSTX-  
SSTX+  
GND  
SSRX-  
SSRX+  
22  
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About Your Monitor  
 
USB Downstream Connector  
Pin Number  
9-pin Side of the Connector  
1
2
3
4
5
6
7
8
9
VCC  
D-  
D+  
GND  
SSRX-  
SSRX+  
GND  
SSTX-  
SSTX+  
USB Ports  
1 upstream - back  
5 downstream - back  
Power Charging Port- the port with  
lightning icon; supports fast current  
charging capability if the device is BC1.2 compatible.  
NOTE: USB 3.0 functionality requires a USB 3.0-capable computer.  
NOTE: The monitor's USB interface works only when the monitor is On or in the  
power save mode. If you turn Off the monitor and then turn it On, the attached  
peripherals may take a few seconds to resume normal functionality.  
LCD Monitor Quality and Pixel Policy  
During the LCD Monitor manufacturing process, it is not uncommon for one or more  
pixels to become fixed in an unchanging state which are hard to see and do not affect  
the display quality or usability. For more information on Dell Monitor Quality and Pixel  
Policy, see Dell Support site at: http://www.dell.com/support/monitors.  
About Your Monitor  
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23  
 
Maintenance Guidelines  
Cleaning Your Monitor  
CAUTION: Read and follow the Safety Instructions before cleaning the monitor.  
WARNING: Before cleaning the monitor, unplug the monitor power cable from  
the electrical outlet.  
For best practices, follow the instructions in the list below while unpacking, cleaning, or  
handling your monitor:  
To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If  
possible, use a special screen-cleaning tissue or solution suitable for the anti-  
static coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or  
compressed air.  
Use a lightly-dampened, warm cloth to clean the monitor. Avoid using  
detergent of any kind as some detergents leave a milky film on the monitor.  
If you notice white powder when you unpack your monitor, wipe it off with a  
cloth.  
Handle your monitor with care as a darker-colored monitor may get scratched  
and show white scuff marks more than a lighter-colored monitor.  
To help maintain the best image quality on your monitor, use a dynamically  
changing screen saver and turn Off your monitor when not in use.  
24  
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About Your Monitor  
 
Setting Up the Monitor  
Attaching the Stand  
NOTE: The stand is detached when the monitor is shipped from the factory.  
NOTE: This is applicable for a monitor with a stand. When any other stand is  
bought, please refer to the respective stand setup guide for the set up instructions.  
To attach the monitor stand:  
1
Remove the cover and place the monitor on it.  
2
Fit the two tabs on the upper part of the stand to the groove on the back of the  
monitor.  
3
Press the stand till it snaps into place.  
Setting Up the Monitor  
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25  
   
Connecting Your Monitor  
WARNING: Before you begin any of the procedures in this section, follow the  
.
NOTE: Do not connect all cables to the computer at the same time.  
To connect your monitor to the computer:  
1
Turn Off your computer and disconnect the power cable.  
Connect the DP/Mini-DP to DP/HDMI cable from your monitor to the computer.  
Connecting the HDMI cable  
Connecting the black DisplayPort (Mini-DP to DP) cable  
26  
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Setting Up the Monitor  
 
Connecting the black DisplayPort (DP to DP) cable  
Connecting the monitor for DP Multi-Stream Transport (MST)  
function  
NOTE: U2415 supports the DP MST feature. To make use of this feature, your PC  
Graphics Card must be certified to DP1.2 with MST option.  
The default out of factory setting in the U2415 is DP1.1a.  
To enable MST connection, please use only DP cable as provided in box (or other DP1.2  
certified cable) and change the DP setting to DP1.2 by performing the below steps:  
Setting Up the Monitor  
|
27  
 
A) Monitor is able to show content  
1
Use OSD button to navigate to Display.  
2
3
4
Go to DisplayPort 1.2 selection.  
Select Enable or Disable accordingly.  
Follow the screen message to confirm selection of DP1.2 or DP1.1a.  
28  
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Setting Up the Monitor  
B) Monitor fails to show any content (blank screen)  
1
Use the  
and  
buttons to highlight DisplayPort or Mini DisplayPort.  
2
3
Press and hold the  
button for approximately 8 seconds.  
The DisplayPort configuration message will appear:  
4
Use the  
button to enable DP1.2 or  
button to exit without making any  
changes.  
Repeat the above steps to change the setting back to DP 1.1a if necessary.  
CAUTION: The graphics are used for the purpose of illustration only. Appearance  
of the computer may vary.  
Setting Up the Monitor  
|
29  
Connecting the USB 3.0 cable  
After you have completed connecting the Mini-DP to DP/DP/HDMI cable, follow the  
procedures below to connect the USB 3.0 cable to the computer and complete your  
monitor setup:  
1
Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port  
on your computer. (See Bottom View for details.)  
2
3
4
Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the monitor.  
Plug the power cables for your computer and monitor into a nearby outlet.  
Turn On the monitor and the computer.  
If your monitor displays an image, installation is complete. If it does not display an  
.
5
Use the cable slot on the monitor stand to organize the cables.  
30  
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Setting Up the Monitor  
Using the Mobile-High Definition Link (MHL)  
NOTE: This monitor is MHL certified.  
NOTE: To use the MHL function, use only MHL certified cable and source devices  
that support MHL output.  
NOTE: Some MHL source devices may take more than a few seconds or longer to  
output an image, depending on MHL source devices.  
NOTE: When the connected MHL source device enters Standby mode, the monitor  
will display black screen or show the message below, depending on MHL source  
device's output.  
To enable MHL connection, please perform the below steps:  
1
Plug the power cable on your monitor into a AC outlet.  
2
Connect the (micro) USB port on you MHL source device to HDMI (MHL) 1 or HDMI  
(MHL) 2 port on the monitor with a MHL certified cable (See Bottom View for  
details).  
3
Turn On the monitor and the MHL source device.  
4
5
Select input source on monitor to HDMI (MHL) 1 or HDMI (MHL) 2 by using OSD  
Menu (See Using the On-Screen Display (OSD) Menu for details.)  
If it does not display an image, see Mobile High-Definition Link (MHL) Specific  
.
Setting Up the Monitor  
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31  
Organizing Your Cables  
After attaching all necessary cables to your monitor and computer, (See Connecting Your  
Monitor for cable attachment,) organize all cables as shown above.  
Attaching the Cable Cover  
NOTE: The cable cover is detached when the monitor is shipped from the factory.  
1
Fit the two tabs on the bottom part of the cable cover to the groove on the back of  
the monitor.  
2
Press the cable cover till it snaps into place.  
32  
|
Setting Up the Monitor  
   
Removing the Monitor Stand  
NOTE: To prevent scratches on the LCD screen while removing the stand, ensure  
that the monitor is placed on a soft, clean surface.  
NOTE: This is applicable for a monitor with a stand. When any other stand is  
bought, please refer to the respective stand setup guide for the set-up instructions.  
To remove the stand:  
1
2
3
Place the monitor on a soft cloth or cushion.  
Press and hold the stand release button.  
Lift the stand up and away from the monitor.  
Removing the Cable Cover  
1
Press the tab on the cable cover.  
2
Remove the two tabs on the bottom part of the cable cover from the groove on the  
back of the monitor.  
Setting Up the Monitor  
|
33  
   
Wall Mounting (Optional)  
(Screw dimension: M4 x 10 mm).  
Refer to the instructions that come with the VESA-compatible wall mounting kit.  
1
2
3
Place the monitor panel on a soft cloth or cushion on a stable, flat table.  
Remove the stand.  
Use a Phillips crosshead screwdriver to remove the four screws securing the plastic  
cover.  
4
5
Attach the mounting bracket from the wall mounting kit to the monitor.  
Mount the monitor on the wall by following the instructions that comes with the  
wall mounting kit.  
NOTE: For use only with UL-listed wall mount bracket with minimum weight/load  
bearing capacity of 5.88 kg.  
34  
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Setting Up the Monitor  
 
Operating the Monitor  
Power On the Monitor  
Press the  
button to turn On the monitor.  
Using the Front Panel Controls  
Use the control buttons on the front of the monitor to adjust the characteristics of the  
image being displayed. As you use these buttons to adjust the controls, an OSD shows  
the numeric values of the characteristics as they change.  
The following table describes the front panel buttons:  
Operating the Monitor  
|
35  
       
Front Panel Button  
Description  
1
2
3
Use this button to choose from a list of preset color modes.  
Shortcut key/  
Preset Modes  
Use this button to directly access the Brightness/Contrast  
menu.  
Shortcut key/  
Brightness/Contrast  
Use the MENU button to launch the On-Screen Display  
(OSD) and select the OSD Menu. See Accessing the Menu  
System.  
Menu  
Exit  
4
5
Use this button to go back to the main menu or exit the OSD  
main menu.  
Use the Power button to turn the monitor On and Off.  
The white light indicates the monitor is On and fully  
functional. A glowing white light indicates the power save  
mode.  
Power  
(with power light  
indicator)  
Front Panel Button  
Use the buttons on the front of the monitor to adjust the image settings.  
Front Panel Button  
Description  
1
Use the Up button to adjust (increase ranges) items in the OSD menu.  
Up  
2
Use the Down button to adjust (decrease ranges) items in the OSD  
menu.  
Down  
36  
|
Operating the Monitor  
3
4
Use the OK button to confirm your selection.  
OK  
Use the Back button to go back to the previous menu.  
Back  
Using the On-Screen Display (OSD) Menu  
Accessing the Menu System  
NOTE: If you change the settings and then either proceed to another menu or exit  
the OSD menu, the monitor automatically saves those changes. The changes are  
also saved if you change the settings and then wait for the OSD menu to disappear.  
1
Press the  
button to launch the OSD menu and display the main menu.  
Main Menu for digital (HDMI (MHL) 1/ HDMI (MHL) 2) input  
or  
Operating the Monitor  
|
37  
     
Main Menu for digital (mini DisplayPort) input  
or  
Main Menu for digital (DP) input  
2
Press the  
and  
buttons to move between the setting options. As you move  
from one icon to another, the option name is highlighted. See the following table  
for a complete list of all the options available for the monitor.  
3
4
5
Press the  
Press  
button once to activate the highlighted option.  
button to select the desired parameter.  
and  
Press  
to enter the slide bar and then use the  
and  
buttons, according  
to the indicators on the menu, to make your changes.  
6
Select the button to return to the main menu.  
38  
|
Operating the Monitor  
Icon  
Menu and  
Submenus  
Description  
Use this menu to activate Brightness/Contrast adjustment.  
Brightness/  
Contrast  
Brightness adjusts the luminance of the backlight.  
Brightness  
Contrast  
Press the  
button to increase the brightness and press the  
button to decrease the brightness (min. 0 / max. 100).  
NOTE: Manual adjustment of Brightness is disabled when Dynamic  
Contrast is switched On.  
Adjust the Brightness first, and then adjust the Contrast only if further  
adjustment is necessary.  
Press the  
button to increase the contrast and press the  
button to decrease the contrast (min. 0 / max. 100).  
The Contrast function adjusts the degree of difference between  
darkness and lightness on the monitor screen.  
Operating the Monitor  
|
39  
Use the Input Source menu to select between the different video  
signals that may be connected to your monitor.  
Input Source  
Select the DisplayPort input when you are using the DisplayPort (DP)  
DisplayPort  
connector. Press  
to select the DisplayPort input source.  
Select the Mini DisplayPort input when you are using the Mini  
Mini  
DisplayPort  
DisplayPort (Mini DP) connector. Press  
DisplayPort input source.  
to select the Mini  
Select the HDMI (MHL) 1 or HDMI (MHL) 2 input when you are using the  
HDMI (MHL)  
HDMI connectors. Press  
2 input source.  
to select the HDMI (MHL) 1 or HDMI (MHL)  
1
HDMI (MHL)  
2
Use Color to adjust the color setting mode.  
Color  
40  
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Operating the Monitor  
 
Allows you to set the video input mode to:  
Input Color  
Format  
RGB: Select this option if your monitor is connected to a computer (or  
DVD player) using the HDMI cable (or DisplayPort cable); or MHL  
devices using MHL cable.  
YPbPr: Select this option if your monitor is connected to a DVD player  
by YPbPr using HDMI cable (or DisplayPort cable); or MHL devices by  
YPbPr using MHL cable.  
Or if the DVD (or MHL devices) color output setting is not RGB.  
Allows you to set the Gamma to PC or MAC.  
Gamma  
Operating the Monitor  
|
41  
When you select Preset Modes, you can choose Standard, Multimedia,  
Movie, Game, Paper, Color Temp.,or Custom Color from the list.  
• Standard: Loads the monitor's default color settings. This is the  
default preset mode.  
Preset Modes  
• Multimedia: Loads color settings ideal for multimedia applications.  
• Movie: Loads color settings ideal for movies.  
• Game: Loads color settings ideal for most gaming applications.  
• Paper: Loads brightness and sharpness settings ideal for viewing  
text. Blend the text background to simulate paper media without  
affecting color images. Applies to RGB input format only.  
• Color Temp.: Allows users to select the color temperature: 5000K,  
5700K, 6500K, 7500K, 9300K and 10000K.  
• Custom Color: Allows you to manually adjust the color settings.  
Press the  
and  
buttons to adjust the three colors (R, G, B)  
values and create your own preset color mode.  
This feature can shift the color of the video image to green or purple.  
Hue  
This is used to adjust the desired flesh tone color. Use  
adjust the hue from '0' to '100'.  
or  
to  
Press  
Press  
to increase the green shade of the video image.  
to increase the purple shade of the video image.  
NOTE: Hue adjustment is available only when you select Movie or  
Game preset mode.  
This feature can adjust the color saturation of the video image. Use  
Saturation  
or  
to adjust the saturation from '0' to '100'.  
Press  
to increase the monochrome appearance of the video  
image.  
Press  
to increase the colorful appearance of the video image.  
NOTE: Saturation adjustment is available only when you select Movie  
or Game preset mode.  
Reset your monitor color settings to the factory settings.  
Reset Color  
Settings  
42  
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Operating the Monitor  
Use the Display to adjust image.  
Display  
Adjusts the image ratio to Wide 16:10, 4:3, or 5:4.  
Aspect Ratio  
Sharpness  
This feature can make the image look sharper or softer. Use  
to adjust the sharpness from '0' to '100'.  
or  
Allows you to set the Response Time to Normal or Fast.  
Response  
Time  
Allows you to increase the level of contrast to provide sharper and more  
detailed image quality.  
Dynamic  
Contrast  
Press the  
button to select the Dynamic Contrast "On" or "Off".  
NOTE: Dynamic Contrast provides higher contrast if you select Game  
or Movie preset mode.  
Press  
to enable or disable DisplayPort 1.2.  
DisplayPort  
1.2  
To use the DP MST (Daisy Chain) or HBR2 feature, enable DP 1.2.  
NOTE: Ensure your Graphics Card can support these features before  
selecting DP 1.2. Wrong setting may result in blank screen. Some  
Graphics Cards do not support MCCS (Monitor Control Command Set)  
at DP 1.2. In these cases, DDM (Dell Display Manager) may not run.  
Select this option to restore default display settings.  
Reset Display  
Settings  
Operating the Monitor  
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43  
Energy  
Allows you to set the power LED indicator On or Off to save energy.  
Power  
Button LED  
Allows you to enable or disable USB function during monitor standby  
mode.  
USB  
NOTE: USB ON/OFF under standby mode is only available when the  
USB upstream cable is unplugged. This option will be greyed out when  
the USB upstream cable plugs in.  
Select this option to restore default Energy settings.  
Reset Energy  
Settings  
44  
|
Operating the Monitor  
Select this option to adjust the settings of the OSD, such as, the  
languages of the OSD, the amount of time the menu remains on screen,  
and so on.  
Menu  
Language options set the OSD display to one of the eight languages  
(English, Spanish, French, German, Brazilian Portuguese, Russian,  
Simplified Chinese or Japanese).  
Language  
Rotates the OSD by 90 degrees counter-clockwise. You can adjust the  
Rotation  
menu according to your Display Rotation  
.
Select this option to change the menu transparency by pressing the  
Transparency  
and  
buttons (Minimum: 0 ~ Maximum: 100).  
OSD Hold Time: sets the length of time the OSD will remain active after  
the last time you pressed a button.  
Timer  
Lock  
Use  
or  
to adjust the slider in 1 second increments, from 5 to  
60 seconds.  
Controls user access to adjustments. When Lock is selected, no user  
adjustments are allowed. All buttons are locked.  
NOTE:  
Lock function – Either soft lock (through the OSD menu) or hard lock  
(press and hold the button beside the power button for 10 seconds)  
Unlock function– Only hard unlock (press and hold the button beside  
the power button for 10 seconds)  
Reset all OSD settings to the factory preset values.  
Reset Menu  
Settings  
Operating the Monitor  
|
45  
 
Users can choose a feature from Preset Modes, Brightness/Contrast,  
Input Source, Aspect Ratio, or Rotation and set it as a shortcut key.  
Personalize  
Others  
The monitor beeps every time a new option is selected in the menu.  
This feature enables or disables the sound.  
Button  
Sound  
46  
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Operating the Monitor  
DDC/CI (Display Data Channel/Command Interface) allows your  
monitor parameters (brightness, color balance, and etc.) to be  
adjustable via the software on your computer.  
DDC/CI  
You can disable this feature by selecting Disable.  
Enable this feature for best user experience and optimum performance  
of your monitor.  
LCD  
Helps reduce minor cases of image retention. Depending on the degree  
Conditioning of image retention, the program may take some time to run. You can  
enable this feature by selecting Enable.  
Reset all settings under the Others menu to the factory preset values.  
Reset Other  
Settings  
Operating the Monitor  
|
47  
Restore all preset values to the factory default settings. These are also  
the settings for ENERGY STAR® tests.  
Factory Reset  
NOTE: This monitor has a built-in feature to automatically calibrate the brightness  
to compensate for LED aging.  
OSD Warning Messages  
When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie),  
the manual brightness adjustment is disabled.  
When the monitor does not support a particular resolution mode, you will see the  
following message:  
48  
|
Operating the Monitor  
This means that the monitor cannot synchronize with the signal that it is receiving from  
the computer. See Monitor Specifications for the Horizontal and Vertical frequency  
ranges addressable by this monitor. Recommended mode is 1920 x 1200.  
You will see the following message before the DDC/CI function is disabled:  
When the monitor enters the Power Save mode, the following message appears:  
Activate the computer and wake up the monitor to gain access to the OSD  
.
If you press any button other than the power button, one of the following messages will  
appear depending on the selected input:  
HDMI (MHL)/Mini DisplayPort/DP input  
Operating the Monitor  
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49  
HDMI (MHL) input  
If either HDMI (MHL), Mini DisplayPort, or DP input is selected and the corresponding  
cable is not connected, a floating dialog box as shown below appears.  
or  
or  
50  
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Operating the Monitor  
or  
See Troubleshooting for more information.  
Setting the Maximum Resolution  
To set the maximum resolution for the monitor:  
®
®
®
In Windows 7, Windows 8, and Windows 8.1:  
®
®
1
For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic  
desktop.  
2
3
4
Right-click on the desktop and click Screen Resolution.  
Click the Dropdown list of the Screen Resolution and select 1920 x 1200.  
Click OK.  
®
In Windows 10:  
1
2
3
4
Right-click on the desktop and click Display settings.  
Click Advanced display settings.  
Click the dropdown list of Resolution and select 1920 x 1200.  
Click Apply.  
If you do not see 1920 x 1200 as an option, you may need to update your graphics driver.  
Depending on your computer, complete one of the following procedures:  
If you have a Dell desktop or portable computer:  
Go to http://www.dell.com/support, enter your service tag, and download the  
latest driver for your graphics card.  
If you are using a non-Dell computer (portable or desktop):  
Go to the support site for your computer and download the latest graphic drivers.  
Go to your graphics card website and download the latest graphic drivers.  
Operating the Monitor  
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51  
 
Using the Tilt, Swivel, and Vertical Extension  
NOTE: This is applicable for a monitor with a stand. When any other stand is  
bought, please refer to the respective stand setup guide for set up instructions.  
Tilt, Swivel  
With the stand attached to the monitor, you can tilt and swivel the monitor for the most  
comfortable viewing angle.  
NOTE: The stand is detached when the monitor is shipped from the factory.  
Vertical Extension  
NOTE: The stand extends vertically up to 115 mm. The figure below illustrates how  
to extend the stand vertically.  
52  
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Operating the Monitor  
   
Rotating the Monitor  
Before you rotate the monitor, your monitor should be fully vertically extended (Vertical  
Extension) and fully tilted up to avoid hitting the bottom edge of the monitor.  
Rotate clockwise  
Operating the Monitor  
|
53  
Rotate counterclockwise  
Reverse (180°) mount  
NOTE: To reverse (180°) mount, remove the stand and use wall mounting solution  
(optional).  
NOTE: To use the Display Rotation function (Landscape versus Portrait view) with  
your Dell computer, you require an updated graphics driver that is not included  
with this monitor. To download the graphics driver, go to www.dell.com/support  
and see the Download section for Video Drivers for latest driver updates.  
NOTE: When in the Portrait View Mode, you may experience performance  
degradation in graphic-intensive applications (3D Gaming and etc.).  
54  
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Operating the Monitor  
Dual-Monitor Setup  
The ability to rotate 90° clockwise, 90° counterclockwise and reverse (180°) mount  
enable the thinnest borders of each monitor to be placed side by side to ensure  
minimum gap between display images.  
The recommended dual-monitor setup:  
Landscape (side by side)  
Landscape (Top-bottom)  
Supported by wall  
mounting solution  
(optional)  
Operating the Monitor  
|
55  
Portrait  
Adjusting the Rotation Display Settings of Your System  
After you have rotated your monitor, you need to complete the procedure below to  
adjust the Rotation Display Settings of your system.  
NOTE: If you are using the monitor with a non-Dell computer, you need to go the  
graphics driver website or your computer manufacturer website for information on  
rotating the 'contents' on your display.  
To adjust the Rotation Display Settings:  
1
2
3
Right-click on the desktop and click Properties.  
Select the Settings tab and click Advanced.  
If you have an ATI graphics card, select the Rotation tab and set the preferred  
rotation.  
4
5
If you have an nVidia graphics card, click the nVidia tab, in the left-hand column  
select NVRotate, and then select the preferred rotation.  
®
If you have an Intel graphics card, select the Intel graphics tab, click Graphic  
Properties, select the Rotation tab, and then set the preferred rotation.  
NOTE: If you do not see the rotation option or it is not working correctly, go to  
www.dell.com/support and download the latest driver for your graphics card.  
56  
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Operating the Monitor  
   
Troubleshooting  
WARNING: Before you begin any of the procedures in this section, follow the  
.
Self-Test  
Your monitor provides a self-test feature that allows you to check whether your monitor  
is functioning properly. If your monitor and computer are properly connected but the  
monitor screen remains dark, run the monitor self-test by performing the following  
steps:  
1
Turn off both your computer and the monitor.  
2
Unplug the video cable from the back of the computer. To ensure proper Self-Test  
operation, remove all digital cables from the back of computer.  
3
Turn on the monitor.  
The floating dialog box should appear on-screen (against a black background), if the  
monitor cannot sense a video signal and is working correctly. While in self-test mode, the  
power LED remains white. Also, depending upon the selected input, one of the dialogs  
shown below will continuously scroll through the screen.  
or  
or  
Troubleshooting  
|
59  
     
or  
4
This box also appears during normal system operation, if the video cable becomes  
disconnected or damaged.  
5
Turn Off your monitor and reconnect the video cable; then turn On both your  
computer and the monitor.  
If your monitor screen remains blank after you use the previous procedure, check your  
video controller and computer, because your monitor is functioning properly.  
Built-in Diagnostics  
Your monitor has a built-in diagnostic tool that helps you determine if the screen  
abnormality you are experiencing is an inherent problem with your monitor, or with your  
computer and video card.  
NOTE: You can run the built-in diagnostics only when the video cable is unplugged  
and the monitor is in self-test mode.  
60  
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Troubleshooting  
 
To run the built-in diagnostics:  
1
Ensure that the screen is clean (no dust particles on the surface of the screen).  
2
Unplug the video cable(s) from the back of the computer or monitor. The monitor  
then goes into the self-test mode.  
3
Press and hold Button 1 and Button 4 on the front panel simultaneously for 2  
seconds. A gray screen appears.  
4
5
6
7
Carefully inspect the screen for abnormalities.  
Press Button 4 on the front panel again. The color of the screen changes to red.  
Inspect the display for any abnormalities.  
Repeat steps 5 and 6 to inspect the display in green, blue, black, white and text  
screens.  
The test is complete when the text screen appears. To exit, press Button 4 again.  
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the  
monitor is functioning properly. Check the video card and computer.  
Common Problems  
The following table contains general information about common monitor problems you  
might encounter and the possible solutions:  
Common  
What You  
Possible Solutions  
Symptoms  
Experience  
No Video/Power No picture  
LED off  
Ensure that the video cable connecting the monitor and the  
computer is properly connected and secure.  
Verify that the power outlet is functioning properly using  
any other electrical equipment.  
Ensure that the power button is depressed fully.  
Ensure that the correct input source is selected in the Input  
Source menu.  
No Video/Power No picture or no Increase brightness & contrast controls via OSD.  
LED on  
brightness  
Perform monitor self-test feature check.  
Check for bent or broken pins in the video cable connector.  
Run the built-in diagnostics.  
Ensure that the correct input source is selected in the Input  
Source menu.  
Poor Focus  
Picture is fuzzy,  
blurry, or  
Eliminate video extension cables.  
Reset the monitor to factory settings.  
ghosting  
Change the video resolution to the correct aspect ratio.  
Shaky/Jittery  
Video  
Wavy picture or  
fine movement  
Reset the monitor to factory settings.  
Check environmental factors.  
Relocate the monitor and test in another room.  
Troubleshooting  
|
61  
 
Missing Pixels  
LCD screen has  
spots  
Cycle power On-Off.  
Pixel that is permanently Off is a natural defect that can  
occur in LCD technology.  
For more information on Dell Monitor Quality and Pixel  
Policy, see Dell Support site at: http://www.dell.com/  
support/monitors.  
Stuck-on Pixels LCD screen has  
bright spots  
Cycle power On-Off.  
Pixel that is permanently off is a natural defect that can  
occur in LCD technology.  
For more information on Dell Monitor Quality and Pixel  
Policy, see Dell Support site at: http://www.dell.com/  
support/monitors.  
Brightness  
Problems  
Picture too dim  
or too bright  
Reset the monitor to factory settings.  
Adjust brightness & contrast controls via OSD.  
Geometric  
Distortion  
Screen not  
centered  
correctly  
Reset the monitor to factory settings.  
Adjust horizontal & vertical controls via OSD.  
Horizontal/  
Vertical Lines  
Screen has one  
or more lines  
Reset the monitor to factory settings.  
Perform monitor self-test feature check and determine if  
these lines are also in self-test mode.  
Check for bent or broken pins in the video cable connector.  
Run the built-in diagnostics.  
Synchronization Screen is  
Reset the monitor to factory settings.  
Problems  
scrambled or  
appears torn  
Perform monitor self-test feature check to determine if the  
scrambled screen appears in self-test mode.  
Check for bent or broken pins in the video cable connector.  
Restart the computer in the safe mode.  
Safety Related  
Issues  
Visible signs of  
smoke or sparks  
Do not perform any troubleshooting steps.  
Contact Dell immediately.  
Intermittent  
Problems  
Monitor  
malfunctions on  
& off  
Ensure that the video cable connecting the monitor to the  
computer is connected properly and is secure.  
Reset the monitor to factory settings.  
Perform monitor self-test feature check to determine if the  
intermittent problem occurs in self-test mode.  
Missing Color  
Wrong Color  
Picture missing  
color  
Perform monitor self-test feature check.  
Ensure that the video cable connecting the monitor to the  
computer is connected properly and is secure.  
Check for bent or broken pins in the video cable connector.  
Picture color not Change the settings of the Preset Modes in the Color menu  
good  
OSD depending on the application.  
Adjust R/G/B value under Custom Color in Color menu  
OSD.  
Change the Input Color Format to PC RGB or YPbPr in the  
Color menu OSD.  
Run the built-in diagnostics.  
62  
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Troubleshooting  
Image retention Faint shadow  
Use the Power Management feature to turn off the monitor  
at all times when not in use (for more information, see  
from a static  
image left on  
from the static  
image displayed  
the monitor for appears on the  
a long period of screen  
time  
Alternatively, use a dynamically changing screensaver.  
Product Specific Problems  
Specific  
What You  
Possible Solutions  
Symptoms  
Experience  
Screen image is Image is  
too small centered on  
Check the Aspect Ratio setting in the Display menu OSD.  
Reset the monitor to factory settings.  
screen, but does  
not fill entire  
viewing area  
Cannot adjust OSD does not  
Turn Off the monitor, unplug the power cord, plug it back,  
and then turn On the monitor.  
the monitor  
with the  
appear on the  
screen  
Check whether the OSD menu is locked. If yes, press and  
hold the button beside the Power button for 10 seconds to  
unlock (for more information, see Lock).  
buttons on the  
front panel  
No Input Signal No picture, the  
Check the signal source. Ensure the computer is not in the  
power saving mode by moving the mouse or pressing any  
key on the keyboard.  
when user  
controls are  
pressed  
LED light is white  
Check whether the signal cable is plugged in properly. Re-  
plug the signal cable if necessary.  
Reset the computer or video player.  
The picture  
does not fill the cannot fill the  
The picture  
Due to different video formats (aspect ratio) of DVDs, the  
monitor may display in full screen.  
entire screen  
height or width  
of the screen  
Run the built-in diagnostics.  
Troubleshooting  
|
63  
 
Universal Serial Bus (USB) Specific Problems  
Specific  
What You  
Possible Solutions  
Symptoms  
Experience  
USB interface is USB peripherals  
Check that your monitor is turned On.  
not working  
are not working  
Reconnect the upstream cable to your computer.  
Reconnect the USB peripherals (downstream connector).  
Switch Off and then turn On the monitor again.  
Reboot the computer.  
Some USB devices like external portable HDD require higher  
electric current; connect the device directly to the  
computer system.  
High Speed  
USB 3.0  
interface is  
slow  
High Speed USB  
3.0 peripherals  
working slowly or  
not working at all  
Check that your computer is USB 3.0-capable.  
Some computers have USB 3.0, USB 2.0, and USB 1.1 ports.  
Ensure that the correct USB port is used.  
Reconnect the upstream cable to your computer.  
Reconnect the USB peripherals (downstream connector).  
Reboot the computer.  
Wireless mouse Do not respond  
is not working or responds  
Increase the distance between the USB 3.0 peripherals and  
the wireless USB receiver.  
or lagging  
slowly  
Position your wireless USB receiver as close as possible to  
the wireless mouse.  
Use a USB-extender cable to position the wireless USB  
receiver as far away as possible from the USB 3.0 port.  
Mobile High-Definition Link (MHL) Specific Problems  
Specific  
What You  
Possible Solutions  
Symptoms  
Experience  
MHL interface Can not see MHL Ensure your MHL cable and MHL device are MHL certified.  
is not working device image  
shown on  
Check your MHL device is turned On.  
Check your MHL device is not in Standby mode.  
Check physical MHL cable connection is corresponding to  
input source selected on OSD Menu i.e., HDMI (MHL) 1 or  
HDMI (MHL) 2.  
monitor  
Wait for 30 seconds after connecting MHL cable as some  
MHL devices require longer recovery time.  
64  
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Troubleshooting  
       
Appendix  
WARNING: Safety Instructions  
WARNING: Use of controls, adjustments, or procedures other than those  
specified in this documentation may result in exposure to shock, electrical  
hazards, and/or mechanical hazards.  
For information on safety instructions, see the Safety, Environmental, and Regulatory  
Information (SERI).  
FCC Notices (U.S. Only) and Other Regulatory  
Information  
For FCC notices and other regulatory information, see the regulatory compliance  
website located at www.dell.com/regulatory_compliance.  
Contact Dell  
For customers in the United States, call 800-WWW-DELL (800-999-3355).  
NOTE: If you do not have an active Internet connection, you can find contact  
information on your purchase invoice, packing slip, bill, or Dell product catalog.  
Dell provides several online and telephone-based support and service options.  
Availability varies by country and product, and some services may not be available in  
your area.  
To get online Monitor support content:  
1
To contact Dell for sales, technical support, or customer service issues:  
1
2
Verify your country or region in the Choose A Country/Region drop-down menu at  
the bottom of the page.  
3
4
5
Click Contact Us on the left side of the page.  
Select the appropriate service or support link based on your need.  
Choose the method of contacting Dell that is convenient for you.  
Appendix  
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65  
         
Setting Up Your Monitor  
Setting the display resolution  
For maximum display performance with Microsoft Windows operating systems, set  
®
®
the display resolution to 1920 x 1200 pixels by performing the following steps:  
®
®
®
In Windows 7, Windows 8, and Windows 8.1:  
®
®
1
For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic  
desktop.  
2
3
4
Right-click on the desktop and click Screen Resolution.  
Click the Dropdown list of the Screen Resolution and select 1920 x 1200.  
Click OK.  
®
In Windows 10:  
1
2
3
4
Right-click on the desktop and click Display settings.  
Click Advanced display settings.  
Click the dropdown list of Resolution and select 1920 x 1200.  
Click Apply.  
If you do not see the recommended resolution as an option, you may need to update  
your graphics driver. Please choose the scenario below that best describes the computer  
system you are using, and follow the given steps.  
If you have a Dell™ desktop or a Dell™ portable computer with  
internet access  
1
Go to www.dell.com/support, enter your service tag, and download the latest  
driver for your graphics card.  
2
After installing the drivers for your graphics adapter, attempt to set the resolution to  
1920 x 1200 again.  
NOTE: If you are unable to set the resolution to 1920 x 1200, please contact Dell™  
to inquire about a graphics adapter that supports these resolutions.  
If you have a non Dell™ desktop, portable computer, or graphics  
card  
®
®
®
In Windows 7, Windows 8, and Windows 8.1:  
®
®
1
For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic  
desktop.  
2
3
4
5
Right-click on the desktop and click Personalization.  
Click Change Display Settings.  
Click Advanced Settings.  
Identify your graphics controller supplier from the description at the top of the  
window (e.g. NVIDIA, ATI, Intel etc.).  
66  
|
Appendix  
 
6
7
Refer to the graphic card provider website for updated driver (for example,  
After installing the drivers for your graphics adapter, attempt to set the resolution to  
1920 x 1200 again.  
®
In Windows 10:  
1
2
3
4
Right-click on the desktop and click Display settings.  
Click Advanced display settings.  
Click the dropdown list of Resolution and select 1920 x 1200.  
Identify your graphics controller supplier from the description at the top of the  
window (e.g. NVIDIA, ATI, Intel etc.).  
5
6
Refer to the graphic card provider website for updated driver (for example,  
After installing the drivers for your graphics adapter, attempt to set the resolution to  
1920 x 1200 again.  
NOTE: If you are unable to set the recommended resolution, please contact the  
manufacturer of your computer or consider purchasing a graphics adapter that will  
support the video resolution.  
Appendix  
|
67  

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