SETUP GUIDE
Studio Hybrid
SETUP GUIDE
Model DCSEA
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your
computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems
are not applicable.
__________________
Information in this document is subject to change without notice.
© 2008 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dimension, and DellConnect are trademarks of Dell Inc.; Intel,
Pentium, and Celeron are registered trademarks and Core is a trademark of Intel Corporation in the U.S. and other countries;
Microsoft, Windows, Windows Vista and Windows Vista start button logo are either trademarks or registered trademarks
of Microsoft Corporation in the United States and/or other countries.; Blu-ray Disc is a trademark of the Blu‑ray Disc
Association; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
October 2008
P/N G360C
Rev. A01
Contents
3
Setting Up Your Studio Hybrid
This section provides information about setting
up your Studio Hybrid 140g and connecting
peripherals.
Install the Stand
You have the option of setting up your computer
either in a vertical or horizontal position.
Before Setting Up Your Computer
When positioning your computer, ensure that
you allow easy access to a power source,
adequate ventilation, and a level surface to
place your computer.
Restricting airflow around your Studio
Hybrid may cause it to overheat. To prevent
overheating ensure that you leave at least
10.2 cm (4 in) at the back of the computer and a
minimum of 5.1 cm (2 in) on all other sides. You
should never put your computer in an enclosed
space, such as a cabinet or drawer when it is
powered on.
Your computer automatically rotates the
illuminated name and symbols to display
correctly in either orientation. While powered
on, the Dell™ logos on either side of the
computer illuminate when the computer is
vertical, and only on the top surface when it is
horizontal.
NOTICE: Placing or stacking heavy or sharp
objects on the computer may result in
permanent damage to the computer.
5
Setting Up Your Studio Hybrid
Vertical Position
Horizontal Position
To set up your computer in a vertical position,
align the securing tabs on the stand with the
slots on the computer. Lower the computer onto
the stand until the tabs have fully inserted into
the slots.
To set up your computer in a horizontal position:
1. If the stand has been installed in the vertical
position, gently lift the computer away from
the stand while holding the stand down on a
level surface.
2. Turn the stand over and push the stabilizer
bar away from the stand.
6
Setting Up Your Studio Hybrid
3. Separate the two ends of the stand.
5. Align the securing tabs on the stand with
the slots on the computer and lower the
computer onto the stand until the securing
tabs are inserted into the slots.
4. Turn the stand over and align the stabilizer
bar with the securing slots on the stand.
7
Setting Up Your Studio Hybrid
Connect the Display
Your computer uses one of two different
connectors for the display. The HDMI connector
is a high performance digital connector that
carries both video and audio signals for displays
such as TVs and monitors with integrated
speakers. The DVI connector is also a high
performance digital connector, but it does
not carry an audio signal. This connector can
be used for displays such as monitors and
projectors that do not have speakers.
DVI
Check your TV or monitor to see which type of
connectors are available. Refer to the following
table when identifying the connectors on your
display to select the connection type you
will use.
Connect the display using ONLY ONE of the
following connectors: the white DVI connector
or the HDMI connector.
NOTE: The HDMI will not have a display
signal if both a DVI and an HDMI cables are
connected because the DVI connector has
priority over the HDMI connector.
DVI
HDMI
VGA
8
Setting Up Your Studio Hybrid
Connect Using the DVI Connector
Connect the display using a DVI cable (which
usually has white connectors at both ends).
If your display already has a VGA cable (with
blue connectors at both ends) connected to
your display, disconnect the VGA cable and
use a DVI cable.
Connect Using an HDMI Connector
If your display only has a VGA connector, use
a VGA cable with the VGA‑to‑DVI adapter
(not included with your computer).
Connect the display using an HDMI cable.
NOTE: You can purchase additional VGA‑
to‑DVI adapters, as well as DVI and HDMI
cables from the Dell website at dell.com.
9
Setting Up Your Studio Hybrid
Set Up the Keyboard and Mouse
Wireless Keyboard and Mouse
If your computer was purchased with a wireless
keyboard and mouse:
1. Insert the batteries in the wireless keyboard
and mouse.
NOTE: The keyboard and mouse turn
on automatically after the batteries are
inserted.
2. Press any key on the keyboard and click the
mouse after your computer starts up.
USB Keyboard and Mouse
If your computer was not purchased with a
wireless keyboard and mouse, use the USB
connections on the back panel of the computer.
10
Setting Up Your Studio Hybrid
Use only an Ethernet cable (RJ ‑ 45 connector).
Do not plug a telephone cable (RJ‑11 connector)
into the network connector.
Connect the Network Cable
(Optional)
A network connection is not required to
complete this computer setup, but if you have
an existing network or Internet connection that
uses a cable connection (such as a home cable
modem, or Ethernet jack), you can connect
it now.
To attach your computer to a network or
broadband device, connect one end of a
network cable to either a network port or a
broadband device. Connect the other end of
the network cable to the network adapter
connector on the back panel of your computer.
A click indicates that the network cable has
been securely attached.
11
Setting Up Your Studio Hybrid
NOTICE: Do not interrupt the operating
system’s setup process. Doing so may
render your computer unusable.
Press the Power Buttons on Your
Computer and Display
Connect to the Internet (Optional)
NOTE: ISPs and ISP offerings vary by
country.
To connect to the Internet, you need an external
modem or network connection and an Internet
service provider (ISP). Your ISP will offer one
or more of the following Internet connection
options:
Windows Vista® Setup
• DSL connections that provide high‑speed
Internet access through your existing
telephone line or cellular telephone service.
With a DSL connection, you can access the
Internet and use your telephone on the same
line simultaneously.
Your Dell computer is preconfigured with
Windows Vista. To set up Windows Vista for
the first time, follow the instructions on the
screen. These steps are mandatory and may
take up to 15 minutes to complete. The screens
will take you through several procedures
including accepting license agreements,
setting preferences and setting up an Internet
connection.
• Cable modem connections that provide
high‑speed Internet access through your
local cable TV line.
13
Setting Up Your Studio Hybrid
• Satellite modem connections that provide
high‑speed Internet access through a
satellite television system.
Setting Up a Wired Internet Connection
If you are using a dial‑up connection, connect
the telephone line to the external USB modem
(optional) and to the telephone wall jack before
you set up your Internet connection. If you
are using a DSL or cable/satellite modem
connection, contact your ISP or cellular
telephone service for setup instructions.
• Dial‑up connections that provide Internet
access through a telephone line. Dial‑up
connections are considerably slower
than DSL and cable (or satellite) modem
connections. Your computer does not have
an integrated modem. An optional USB
modem must be used for dialup service with
this computer.
Setting Up a Wireless Connection
Before you can use your wireless Internet
connection, you need to connect to your
wireless router. To set up your connection to a
wireless router:
• Wireless LAN connections that provide
Internet access using WiFi 802.11
technology. Wireless LAN support requires
optional internal components that may or
may not be installed in your computer based
on decisions made at the time of purchase.
1. Save and close any open files, and exit any
open programs.
2. Click Start
→ Connect To.
3. Follow the instructions on the screen to
complete the setup.
NOTE: If an external USB modem or
WLAN adapter is not part of your original
order you can purchase one from the Dell
website at dell.com.
14
Setting Up Your Studio Hybrid
Setting Up Your Internet Connection
1. Save and close any open files, and exit any
open programs.
To set up an Internet connection with a provided
ISP desktop shortcut:
2. Click Start
→ Control Panel.
1. Save and close any open files, and exit any
open programs.
3. Under Network and Internet, click Connect
to the Internet.
2. Double‑click the ISP icon on the Microsoft®
The Connect to the Internet window appears.
Windows® desktop.
4. Click either Broadband (PPPoE) or Dial-up,
3. Follow the instructions on the screen to
depending on how you want to connect:
complete the setup.
a. Choose Broadband if you will use a
DSL, satellite modem, cable TV modem,
or Bluetooth® wireless technology
connection.
If you do not have an ISP icon on your desktop
or if you want to set up an Internet connection
with a different ISP, perform the steps in the
following section.
b. Chose Dial-up if you will use an optional
NOTE: If you cannot connect to the Internet
but have successfully connected in the
past, the ISP might have a service outage.
Contact your ISP to check the service
status, or try connecting again later.
USB dial‑up modem or ISDN.
NOTE: If you do not know which type of
connection to select, click Help me choose
or contact your ISP.
5. Follow the instructions on the screen and
use the setup information provided by your
ISP to complete the setup.
NOTE: Have your ISP information ready. If
you do not have an ISP, the Connect to the
Internet wizard can help you get one.
15
Using Your Studio Hybrid
Your Studio Hybrid 140g has indicators, buttons,
and features that provide information at‑a‑glance
and time‑saving shortcuts for common tasks.
1
2
3
Front View Features
1
Power button and light — Turns the
power on or off when pressed. The light
in the center of this button indicates the
power state:
8
4
• Blinking white — the computer is in
7
6
sleep state.
• Solid white — the computer is in
power‑on state.
• Blinking amber — there may be a
problem with the system board.
• Solid amber — the system board
cannot start initialization. There may be
an issue with either the system board
or power supply.
5
16
Using Your Studio Hybrid
6
7
8
Headphone connector — Connects
to headphones. For audio to a powered
speaker or sound system, use the audio
out or S/PDIF connector on the back.
2
3
Hard drive activity light — Turns on
when the computer reads or writes data. A
flashing light indicates hard drive activity.
NOTICE: To avoid loss of data, never
turn off the computer while the hard
drive activity light is flashing.
USB 2.0 connectors (2) — Connects
USB devices that are connected
occasionally, such as memory keys, digital
cameras, and MP3 players.
Disc drive eject control — Lights up
when the computer starts up and when a
disc is in the drive. To eject a disc gently
touch the button.
Media card reader — Provides a
fast and convenient way to view and
share digital photos, music, videos, and
documents stored on the following digital
memory cards:
4
5
Optical drive — Plays or records only
standard‑size (12 cm) CDs, and DVDs. See
• Secure digital (SD) memory card
Computer stand — Provides stability for
the computer and can be reconfigured
to hold the computer in a vertical or
a horizontal orientation. For more
information see “Install the Stand” on
• SDHC (Secure Digital High Capacity)
card
• Multi Media Card (MMC)
• Memory Stick
• Memory Stick PRO
• xD‑Picture Card (type ‑ M and type ‑ H)
17
Using Your Studio Hybrid
Back View Features
1
1
Wireless sync button — A wireless
connection can be established between
your keyboard and mouse and your
computer. Press the sync button on the
back of your computer, then press the sync
button on the device that you wish to use.
12
10
2
3
2
3
Power connector — Connects
your computer to the AC adapter.
11
9
8
7
Network connector and light —
Connects your computer to a network
or broadband device. The network
activity light flashes when the computer
is transmitting or receiving data. A high
volume of network traffic may make this
light appear to be in a steady “on” state.
4
5
6
18
Using Your Studio Hybrid
9
Computer name and Express Service
Code— Used to identify your computer
for use on support.dell.com or when
contacting technical support.
4
HDMI 1.2 connector — Connects to a
TV for both audio and video signals.
NOTE: For a monitor without built‑in
speakers, only the video signal will
be read.
10
11
Line-out or headphone connector —
Connects to headphones or sends audio to
a powered speaker or sound system.
5
6
DVI-I connector — Connects to a
monitor or projector using a DVI‑D cable.
Line-in or microphone connector —
Connects to a microphone for voice or to
an audio cable for musical input.
USB 2.0 connectors (3) — Connects
USB devices, such as a mouse, keyboard,
printer, external drive, or MP3 player.
12 Security cable slot — Connects to a lock
for a security cable used as an anti‑theft
device.
7
8
IEEE 1394 connector — Connects
to high‑speed serial multimedia devices,
such as digital video cameras.
NOTE: Before you buy a lock, ensure
that it works with the security cable
slot on your computer.
S/PDIF connector — Connects to
amplifiers and TVs for digital audio through
optical digital cables. This format carries
an audio signal without going through an
analog audio conversion process.
19
Using Your Studio Hybrid
Using the Optical Disc Drive
NOTICE: Do not use non‑standard‑size or
shape discs (including mini‑CDs and mini‑
DVDs) or you will damage the drive.
12 cm
NOTE: Do not move the computer while
playing or recording CDs and DVDs.
Place the disc in the center of the disc slot, with
the label facing outwards and gently push the
disc into the slot. The drive will automatically
pull the disc in and begin reading its content.
To eject a disc from the drive, gently
touch the eject control. The control will flash to
confirm a few seconds before ejecting the disc.
20
Using Your Studio Hybrid
2. Place the computer vertically and pull the
sleeve gently towards the back of your
computer, then gently slide the new sleeve
onto the computer.
Changing the Sleeve
You can use different sleeves to personalize
your computer’s appearance.
NOTE: You can purchase additional sleeves
from the Dell website at dell.com.
To change your computer’s sleeve:
1. Place the computer horizontally on a clean
flat surface such as a mat to avoid scratches
and remove the screw.
3. Place the computer horizontally again and
replace the screw by inserting it at an
approximately 45‑degree angle and gently
turning the screw.
21
Using Your Studio Hybrid
including CDs, Blu‑ray discs (if the option is
selected at the time of purchase), and DVDs.
Software Features
NOTE: For more information about the
features described in this section, see
the Dell Technology Guide on your hard
drive or on the Dell Support website at
support.dell.com.
You can download or copy pictures and video
files from portable devices, such as digital
cameras and cell phones. Optional software
applications enable you to organize and create
music and video files that can be recorded to
disc, saved on portable products such as MP3
players and handheld entertainment devices, or
played and viewed directly on connected TVs,
projectors, and home theater equipment.
Productivity and Communication
You can use your computer to create
presentations, brochures, greeting cards, fliers,
and spreadsheets. You can also edit and view
digital photographs and images. Check your
purchase order for software installed on your
computer.
Customizing the Desktop
You can customize your desktop to change the
appearance, resolution, wallpaper, screensaver,
and so on by accessing the Personalize
appearance and sounds window.
After connecting to the Internet, you can access
websites, setup an e‑mail account, upload and
download files, and so on.
To access the display properties window:
Entertainment and Multimedia
1. Right‑click an open area of the desktop.
You can use your computer to watch videos,
play games, create your own CDs, listen to
music and radio stations. Your optical disc
drive may supports multiple disc media formats
2. Click Personalize, to open the Personalize
appearance and sounds window and learn
more about your customization options.
22
Using Your Studio Hybrid
Customizing Your Energy Settings
Backing Up Your Data
You can use the power options in your operating It is recommended that you periodically back
system to configure the power settings on your
computer. Microsoft® Windows Vista® provides
three default options:
up files and folders on your computer. To back
up files:
1. Click Start
→ Control Panel→ System
• Balanced — This power option offers full
performance when you need it and saves
power during periods of inactivity.
and Maintenance→ Welcome Center→
Transfer files and settings.
2. Click Back up files or Back up computer.
• Power saver — This power option saves
power on your computer by reducing system
performance to maximize the life of the
computer and by reducing the amount of
energy consumed by your computer over its
lifetime.
3. Click Continue on Your User Account Control
dialog box and follow the instructions in the
Back up Files wizard.
• High performance — This power option
provides the highest level of system
performance on your computer by adapting
processor speed to your activity and by
maximizing system performance.
23
Solving Problems
This section provides troubleshooting
information for your computer. If you can
not solve your problem using the following
guidelines, see “Using Support Tools” on
• Check the batteries in the keyboard and
mouse to ensure that they have enough
power and are installed correctly.
• Reestablish a connection with the computer:
a. Turn on the computer.
CAUTION: Only trained service personnel
should remove the computer cover. See
the Service Manual on the Dell Support
website at support.dell.com for advanced
service and troubleshooting instructions.
Wireless Mouse or Keyboard
Problems
If the mouse and keyboard stop communicating
with the computer — The batteries may not be
working or the keyboard and mouse have lost
their connection with the computer.
b. Press the wireless sync button at the back
of your computer and then the wireless
sync button on your keyboard.
24
Solving Problems
c. Press the wireless sync button on the
computer again, and then the wireless
sync button on your mouse. The mouse
and keyboard should now be paired.
Wired Connections
If the network connection is lost — The cable
is loose or damaged.
• Check the cable to ensure it is plugged in
and not damaged.
Network Problems
The link integrity light on the integrated network
connector lets you verify that your connection is
working and provides information on the status:
Wireless Connections
If the network connection is lost — The
wireless router is offline or wireless has been
disabled on the computer.
• Green — A good connection exists between
a 10‑Mbps network and the computer.
• Check your wireless router to ensure it is
powered on and connected to your data
source (cable modem or network hub).
• Orange — A good connection exists between
a 100‑Mbps network and the computer.
• Yellow — A good connection exists between
a 1000‑Mbps network and the computer.
• Re‑establish your connection to the wireless
router:
• Off — The computer is not detecting a
physical connection to the network.
a. Save and close any open files, and exit
any open programs.
NOTE: The link integrity light on the network
connector is only for the wired cable
connection. The link integrity light does not
provide status for wireless connections.
b. Click Start
→ Connect To.
c. Follow the instructions on the screen to
complete the setup.
25
Solving Problems
If the power light is solid white and the
computer is not responding — The display may
not be connected or powered on. Ensure that
the display is properly connected and then turn
it off then back on.
Power Problems
If the power light is off — The computer is
either turned off or is not receiving power.
• Reseat the power cable into both the
power connector on the computer and the
electrical outlet.
If the power light is blinking white — The
computer is in standby mode. Press a key on the
keyboard, move the pointer on the trackpad or a
connected mouse, or press the power button to
resume normal operation.
• If the computer is plugged into a power strip,
ensure that the power strip is plugged into
an electrical outlet and that the power strip
is turned on. Also bypass power protection
devices, power strips, and power extension
cables to verify that the computer turns on
properly.
If the power light is solid amber — The
computer has a power problem or an internal
device malfunction. For assistance contact Dell,
• Ensure that the electrical outlet is working
by testing it with another device, such as a
lamp.
If the power light is blinking amber — The
computer is receiving electrical power, but a
device might be malfunctioning or incorrectly
installed. You may have to remove and then
reinstall the memory modules (for information on
removing and replacing memory modules, see
the Service Manual on the Dell Support website
at support.dell.com).
• Check the AC adapter cable connections.
If the AC adapter has a light, ensure that the
light on the AC adapter is on.
26
Solving Problems
• Reseat the memory modules (See the
Service Manual on the Dell Support website
at support.dell.com) to ensure that your
computer is successfully communicating
with the memory.
If you encounter interference that hinders
reception on your computer — An unwanted
signal is creating interference by interrupting or
blocking other signals. Some possible causes of
interference are:
• Power, keyboard, and mouse extension cables. If you experience other memory problems —
• Too many devices connected to a power strip.
• Ensure that you are following the memory
installation guidelines (see the Service
Manual on the Dell Support website at
support.dell.com).
• Multiple power strips connected to the same
electrical outlet.
Memory Problems
If you receive an insufficient memory
message—
• Check if the memory module is compatible
with your computer. Your computer supports
DDR2 memory. For more information about the
type of memory supported by your computer,
see “Basic Specifications” on page 48.
• Save and close any open files and exit any
open programs you are not using to see if
that resolves the problem.
• Run the Dell Diagnostics (see “Dell
• See the software documentation for
minimum memory requirements. If
necessary, install additional memory
(See the Service Manual on the Dell Support
website at support.dell.com).
• Reseat the memory modules (see the Service
Manual on the Dell Support website at support.
dell.com) to ensure that your computer is
successfully communicating with the memory.
27
Solving Problems
If the computer stops responding —
Lockups and Software Problems
If the computer does not start up — Ensure
that the power cable is firmly connected to the
computer and to the electrical outlet.
NOTICE: You might lose data if you are
unable to perform an operating system
shutdown.
Turn the computer off. If you are unable to get a
response by pressing a key on your keyboard or
moving your mouse, press and hold the power
button for at least 8 to 10 seconds until the
computer turns off. Then restart your computer.
If a program stops responding — End the
program:
1. Press <Ctrl><Shift><Esc> simultaneously.
2. Click Applications.
3. Click the program that is no longer
responding
If a program is designed for an earlier
Microsoft® Windows® operating system —
4. Click End Task.
Run the Program Compatibility Wizard. The
Program Compatibility Wizard configures a
program so that it runs in an environment
similar to non‑Windows Vista operating system
environments.
If a program crashes repeatedly — Check the
software documentation. If necessary, uninstall
and then reinstall the program.
NOTE: Software usually includes
installation instructions in its
documentation or on CD.
1. Click Start
→ Control Panel→
Programs→ Use an older program with this
version of Windows.
2. In the welcome screen, click Next.
3. Follow the instructions on the screen.
28
Solving Problems
– Ensure that your computer meets the
minimum hardware requirements needed
to run the software. See the software
documentation for information.
If a solid blue screen appears — Turn the
computer off. If you are unable to get a
response by pressing a key on your keyboard or
moving your pointer or mouse, press and hold
the power button for at least 8 to 10 seconds
until the computer turns off. Then restart your
computer.
– Ensure that the program is installed and
configured properly.
– Verify that the device drivers do not
conflict with the program.
If you have other software problems —
• Back up your files immediately.
– If necessary, uninstall and then reinstall
the program.
• Use a virus‑scanning program to check the
hard drive or CDs.
• Save and close any open files or programs
and shut down your computer through the
Start
menu.
• Check the software documentation or
contact the software manufacturer for
troubleshooting information:
– Ensure that the program is compatible
with the operating system installed on
your computer.
29
Using Support Tools
Dell Support Center
The Dell Support Center helps you find
the service, support, and system‑specific
information you need. For more information
about Dell Support Center and available support
and Tutorials, How‑To Help with Dell on Call,
and Online Scan with PCCheckUp)
• About Your System (System Documentation,
Warranty Information, System Information,
Upgrades & Accessories)
tools, click the Services tab at support.dell.com. The top of the Dell Support Center home page
displays your system’s model number along with
its service tag and express service code.
Click the
icon in the taskbar to run the
For more information about the Dell Support
Center, see the Dell Technology Guide on your
hard drive or on the Dell Support website at
support.dell.com.
application. The home page provides links to
access:
• Self Help (Troubleshooting, Security, System
Performance, Network/Internet, Backup/
Recovery, and Windows Vista)
System Messages
• Alerts (technical support alerts relevant to
your computer)
If your computer has an issue or error, it may
display a System Message that will help you
identify the cause and action needed to resolve
the issue.
• Assistance from Dell (Technical Support with
DellConnect™, Customer Service, Training
30
Using Support Tools
NOTE: If the message you received is not
listed in the following examples, see the
documentation for either the operating
system or the program that was running
when the message appeared. Alternatively
you could see the Service Manual on the
Dell Support website at support.dell.com
assistance.
CPU fan failure — CPU fan has failed. Replace
the CPU fan. See the Service Manual on the Dell
Support website at support.dell.com.
Hard-disk drive failure — Possible hard disk
drive failure during HDD POST see “Contacting
Hard-disk drive read failure — Possible hard
disk drive failure during HDD boot test see
Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support — The computer failed to complete
the boot routine three consecutive times for the
assistance.
Keyboard failure — Keyboard failure, loose
cable, or lost wireless connection. For wireless
keyboard connections, see “Wireless Mouse or
No boot device available — No bootable
partition on hard disk drive, the hard disk drive
cable is loose, or no bootable device exists.
• If the hard drive is your boot device, ensure
that the cables are connected and that the
drive is installed properly and partitioned as
a boot device.
CMOS checksum error — Possible motherboard
failure or RTC battery low. Replace the battery.
See the Service Manual on the Dell Support
website at support.dell.com or see “Contacting
31
Using Support Tools
• Enter system setup and ensure that the boot
sequence information is correct (see the
Service Manual on the Dell Support website
at support.dell.com).
BIOS setup (see “Contacting Dell” on page 45
for assistance).
Hardware Troubleshooter
If a device is either not detected during
the operating system setup or is detected
but incorrectly configured, you can use the
Hardware Troubleshooter to resolve the
incompatibility.
No timer tick interrupt — A chip on the system
board might be malfunctioning or motherboard
failure (see the Service Manual on the Dell
Support website at support.dell.com).
USB over current error — Disconnect the USB
device. Your USB device needs more power for
it to function properly. Use an external power
source to connect the USB device, or if your
device has two USB cables, connect both
of them.
To start the Hardware Troubleshooter:
1. Click Start
→ Help and Support.
2. Type hardware troubleshooterin
the search field and press <Enter> to start
the search.
NOTICE - Hard Drive SELF MONITORING
SYSTEM has reported that a parameter has
exceeded its normal operating range. Dell
recommends that you back up your data
regularly. A parameter out of range may or may
not indicate a potential hard drive problem —
S.M.A.R.T error, possible hard disk drive failure.
This feature can be enabled or disabled in the
3. In the search results, select the option that
best describes the problem and follow the
remaining troubleshooting steps.
32
Using Support Tools
Starting Dell Diagnostics From Your Hard Drive
Dell Diagnostics
The Dell Diagnostics is located on a hidden
diagnostic utility partition on your hard drive.
If you experience a problem with your
computer, perform the checks in “Lockups and
Software Problems” on page 48 and run the
Dell Diagnostics before you contact Dell for
technical assistance.
NOTE: If your computer cannot display a
screen image, see “Contacting Dell” on
It is recommended that you print these
procedures before you begin.
1. Ensure that the computer is connected to an
electrical outlet that is known to be working
properly.
NOTICE: Dell Diagnostics works only on
Dell computers.
2. Turn on (or restart) your computer.
NOTE: The Drivers and Utilities media
is optional and may not ship with your
computer.
3. When the DELL™ logo appears, press <F12>
immediately. Select Diagnostics from the
boot menu and press <Enter>.
See the System Setup section in the Service
Manual to review your computer’s configuration
information, and ensure that the device that
you want to test displays in the system setup
program and is active.
NOTE: If you wait too long and the operating
system logo appears, continue to wait until
you see the Microsoft® Windows® desktop;
then, shut down your computer and try again.
NOTE: If you see a message stating that no
diagnostics utility partition has been found,
run the Dell Diagnostics from the Drivers
and Utilities media.
Start the Dell Diagnostics from your hard drive
or from the Drivers and Utilities media.
33
Using Support Tools
4. Press any key to start the Dell Diagnostics
from the diagnostics utility partition on your
hard drive.
4. Select the Boot from CD-ROM option from
the menu that appears and press <Enter>.
5. Type 1 to start the CD menu and press
Starting Dell Diagnostics From the Drivers and
Utilities Media
<Enter> to proceed.
6. Select Run the 32 Bit Dell Diagnostics from
the numbered list. If multiple versions are
listed, select the version appropriate for your
computer.
1. Insert the Drivers and Utilities media.
2. Shut down and restart the computer.
When the DELL logo appears, press <F12>
immediately.
7. When the Dell Diagnostics Main Menu
appears, select the test you want to run.
NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft® Windows®
desktop; then, shut down your computer
and try again.
NOTE: The next steps change the boot
sequence for one time only. On the next
start‑up, the computer boots according to
the devices specified in the system setup
program.
3. When the boot device list appears, highlight
CD/DVD/CD-RW and press <Enter>.
34
System Recovery Options
You can restore your operating system in the
following ways:
Operating System disc also deletes all data
on the hard drive. Use the disc only if System
Restore did not resolve your operating
system problem.
• System Restore returns your computer to an
earlier operating state without affecting data
files. Use System Restore as the first solution
for restoring your operating system and
preserving data files.
System Restore
The Windows operating systems provide
a System Restore option which allows
you to return your computer to an earlier
operating state (without affecting data files) if
changes to the hardware, software, or other
system settings have left the computer in an
undesirable operating state. Any changes that
System Restore makes to your computer are
completely reversible.
• Dell Factory Image Restore returns your
hard drive to the operating state it was
in when you purchased the computer.
Both procedures permanently delete all
data on the hard drive and remove any
programs installed after you received the
computer. Use Dell Factory Image Restore
only if System Restore did not resolve your
operating system problem.
NOTICE: Make regular backups of your
data files. System Restore does not monitor
your data files or recover them.
• If you received an Operating System disc
with your computer, you can use it to restore
your operating system. However, using the
35
System Recovery Options
NOTE: The procedures in this document
were written for the Windows default view,
so they may not apply if you set your Dell™
computer to the Windows Classic view.
or delete any files or programs until the
system restoration is complete.
1. Click Start
.
2. In the Start Search box, type System
Restoreand press <Enter>.
Starting System Restore
1. Click Start
.
3. Click Undo my last restoration and click
2. In the Start Search box, type System
Next.
Restoreand press <Enter>.
Dell Factory Image Restore
NOTE: The User Account Control window
may appear. If you are an administrator on
the computer, click Continue; otherwise,
contact your administrator to continue the
desired action.
NOTICE: Using Dell Factory Image Restore
permanently deletes all data on the hard
drive and removes any programs or drivers
installed after you received your computer.
If possible, back up the data before using
these options. Use Dell Factory Image
Restore only if System Restore did not
resolve your operating system problem.
3. Click Next and follow the remaining prompts
on the screen.
In the event that System Restore did not resolve
the issue, you may undo the last system restore.
NOTE: Dell Factory Image Restore may
not be available in certain countries or on
certain computers.
Undoing the Last System Restore
NOTE: Before you undo the last system
restore, save and close all open files and
exit any open programs. Do not alter, open,
Use Dell Factory Image Restore only as the
last method to restore your operating system.
36
System Recovery Options
These options restore your hard drive to the
operating state it was in when you purchased
the computer. Any programs or files added
since you received your computer—including
data files—are permanently deleted from
the hard drive. Data files include documents,
spreadsheets, e‑mail messages, digital photos,
music files, and so on. If possible, back up all
data before using Factory Image Restore.
6. Click Dell Factory Image Restore. The Dell
Factory Image Restore welcome screen
appears.
NOTE: Depending upon your configuration,
you may need to select Dell Factory Tools,
then Dell Factory Image Restore.
7. Click Next. The Confirm Data Deletion
screen appears.
NOTICE: If you do not want to proceed with
Factory Image Restore, click Cancel.
Dell Factory Image Restore
1. Turn on the computer. When the Dell logo
appears, press <F8> several times to access
the Vista Advanced Boot Options Window.
8. Click the checkbox to confirm that you want
to continue reformatting the hard drive and
restoring the system software to the factory
condition, then click Next.
2. Select Repair Your Computer.
3. The System Recovery Options window
appears.
The restore process begins and may take
five or more minutes to complete. A message
appears when the operating system and
factory‑installed applications have been
restored to factory condition.
4. Select a keyboard layout and click Next.
5. To access the recovery options, log on as a
local user. To access the command prompt,
type administratorin the User name
field, then click OK.
9. Click Finish to reboot the system.
37
System Recovery Options
NOTE: The Dell Drivers and Utilities media
contains drivers that were installed during
the assembly of the computer. Use the
Dell Drivers and Utilities media to load any
required drivers. Depending on the region
from which you ordered your computer, or
whether you requested the media, the Dell
Drivers and Utilities media and Operating
System media may not ship with your
computer.
Operating System Reinstallation
Before you Begin
If you are considering reinstalling the Windows
operating system to correct a problem with a
newly installed driver, first try using Windows
Device Driver Rollback. If Device Driver
Rollback does not resolve the problem, then
use System Restore to return your operating
system to the operating state it was in before
you installed the new device driver. See “Using
Microsoft Windows System Restore” on
Reinstalling Windows Vista
The reinstallation process can take 1 to 2 hours
to complete. After you reinstall the operating
system, you must also reinstall the device
drivers, virus protection program, and other
software.
NOTICE: Before performing the installation,
back up all data files on your primary
hard drive. For conventional hard drive
configurations, the primary hard drive is the
first drive detected by the computer.
1. Save and close any open files and exit any
open programs.
To reinstall Windows, you need the following
items:
2. Insert the Operating System disc.
3. Click Exit if the Install Windows message
appears.
• Dell Operating System media
• Dell Drivers and Utilities media
38
System Recovery Options
4. Restart the computer.
5. When the DELL logo appears, press <F12>
immediately.
NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft® Windows®
desktop; then, shut down your computer
and try again.
NOTE: The next steps change the boot
sequence for one time only. On the next
start‑up, the computer boots according to
the devices specified in the system setup
program.
6. When the boot device list appears, highlight
CD/DVD/CD-RW Drive and press <Enter>.
7. Press any key to Boot from CD-ROM.
Follow the instructions on the screen to
complete the installation.
39
Getting Help
If you experience a problem with your computer,
you can complete the following steps to
diagnose and troubleshoot the problem:
NOTE: Call Dell Support from a telephone
near or at the computer so that the support
staff can assist you with any necessary
procedures.
information and procedures that pertain to
the problem your computer is experiencing.
NOTE: Dell’s Express Service Code system
may not be available in all countries.
procedures on how to run Dell Diagnostics.
When prompted by Dell’s automated telephone
system, enter your Express Service Code to
route the call directly to the proper support
personnel. If you do not have an Express
Service Code, open the Dell Accessories folder,
double‑click the Express Service Code icon, and
follow the directions.
3. Fill out the “Diagnostic Checklist” on
4. Use Dell’s extensive suite of online services
available at Dell Support (support.dell.com)
for help with installation and troubleshooting
procedures. See “Online Services” on
Support online.
NOTE: Some of the following services
are not always available in all locations
outside the continental U.S. Call your local
Dell representative for information on
availability.
5. If the preceding steps have not resolved the
40
Getting Help
Technical Support and Customer
Service
Dell’s support service is available to answer
your questions about Dell hardware. Our
support staff uses computer‑based diagnostics
to provide fast, accurate answers.
Online Services
You can learn about Dell products and services
on the following websites:
only)
To contact Dell’s support service, see
the contact information for your region or go
to support.dell.com.
DellConnect™
Caribbean countries)
DellConnect is a simple online access tool that
allows a Dell service and support associate to
access your computer through a broadband
connection, diagnose your problem and repair it
all under your supervision. For more information,
go to support.dell.com and click DellConnect.
You can access Dell Support through the
following websites and e‑mail addresses:
Dell Support websites
• support.dell.com
• support.jp.dell.com (Japan only)
• support.euro.dell.com (Europe only)
41
Getting Help
Dell Support e‑mail addresses
most frequently asked by Dell customers about
their portable and desktop computers.
When you call AutoTech, use your touch‑tone
telephone to select the subjects that correspond
to your questions. For instructions on accessing
the telephone number to call your region, see
Caribbean countries only)
countries only)
Automated Order-Status Service
Dell Marketing and Sales e‑mail addresses
To check on the status of any Dell products that
you have ordered, you can go to support.dell.
com, or you can call the automated order‑
status service. A recording prompts you for the
information needed to locate and report on your
order. For the telephone number to call your
problems with your order.
countries only)
Anonymous file transfer protocol (FTP)
• ftp.dell.com
Log in as user: anonymous, and use your
e‑mail address as your password.
If you have a problem with your order, such as
missing parts, wrong parts, or incorrect billing,
contact Dell for customer assistance. Have your
invoice or packing slip handy when you call. For
the telephone number to call for your region,
AutoTech Service
Dell’s automated support service–AutoTech–
provides recorded answers to the questions
42
Getting Help
4. Include a copy of the Diagnostics Checklist
indicating the tests that you have run and
any error messages reported by the Dell
Diagnostics (see “Dell Diagnostics” on
Product Information
If you need information about additional
products available from Dell, or if you would like
to place an order, visit the Dell website at
www.dell.com. For the telephone number to call
for your region or to speak to a sales specialist,
5. Include any accessories that belong with
the item(s) being returned (power cables,
software, guides, and so on) if the return is
for credit.
Returning Items for Repair Under
Warranty or for Credit
Prepare all items being returned, whether for
repair or credit, as follows:
6. Pack the equipment to be returned in the
original (or equivalent) packing materials.
7. You are responsible for paying shipping
expenses. You are also responsible for
insuring any product returned, and you
assume the risk of loss during shipment to
Dell. Collect On Delivery (C.O.D.) packages
are not accepted.
1. Call Dell to obtain a Return Material
Authorization Number, and write it clearly
and prominently on the outside of the box.
2. For the telephone number to call for your
3. Include a copy of the invoice and a letter
describing the reason for the return.
8. Returns that are missing any of the
preceding requirements will be refused at
Dell’s receiving dock and returned to you.
43
Getting Help
Diagnostic Checklist
• Name:
Before You Call
NOTE: Have your Express Service Code
ready when you call. The code helps Dell’s
automated‑support telephone system direct
your call more efficiently. You may also be
asked for your Service Tag (located on the
back or bottom of your computer).
• Date:
• Address:
• Phone number:
• Service Tag (bar code on the back or bottom
of the computer):
Remember to fill out the following Diagnostics
Checklist. If possible, turn on your computer
before you call Dell for assistance and call from
a telephone at or near the computer. You may be
asked to type some commands at the keyboard,
relay detailed information during operations, or
try other troubleshooting steps possible only at
the computer itself. Ensure that the computer
documentation is available.
• Express Service Code:
• Return Material Authorization Number
(if provided by Dell support technician):
• Operating system and version:
• Devices:
• Expansion cards:
• Are you connected to a network? Yes /No
• Network, version, and network adapter:
• Programs and versions:
44
Getting Help
See your operating system documentation
to determine the contents of the computer’s
start‑up files. If the computer is connected to
a printer, print each file. Otherwise, record the
contents of each file before calling Dell.
To contact Dell for sales, technical support, or
customer service issues:
1. Visit support.dell.com.
2. Verify your country or region in the Choose
A Country/Region drop‑down menu at the
bottom of the page.
• Error message, beep code, or diagnostic
code:
3. Click Contact Us on the left side of the page.
• Description of problem and troubleshooting
procedures you performed:
4. Select the appropriate service or support link
based on your need.
Contacting Dell
For customers in the United States, call
800‑WWW‑DELL (800‑999‑3355).
5. Choose the method of contacting Dell that is
convenient for you.
NOTE: If you do not have an active
Internet connection, you can find contact
information on your purchase invoice,
packing slip, bill, or Dell product catalog.
Dell provides several online and telephone‑
based support and service options. Availability
varies by country and product, and some
services may not be available in your area.
45
Finding More Information and Resources
If you need to:
See:
reinstall your operating system.
your Operating System disc.
the Drivers and Utilities disc.
run a diagnostic program for your computer,
reinstall desktop system software, or update
drivers for your computer, and readme files.
NOTE: Drivers and documentation updates
can be found on the Dell™ Support website
at support.dell.com.
learn more about your operating system,
maintaining peripherals, RAID, Internet,
Bluetooth®, networking, and e‑mail.
the Dell Technology Guide installed on your
hard drive.
upgrade your computer with new or additional
memory, or a new hard drive.
the Service Manual on the Dell Support website
at support.dell.com
reinstall or replace a worn or defective part.
NOTE: In some countries, opening and
replacing parts of your computer may void
your warranty. Check your warranty and
return policies before working inside your
computer.
46
Finding More Information and Resources
See:
If you need to:
find safety best practices information for your
computer
the safety and regulatory documents that
shipped with your computer and also see the
Regulatory Compliance Homepage on
review Warranty information, Terms and
Conditions (U.S. only), Safety instructions,
Regulatory information, Ergonomics
information, and End User License Agreement.
find your Service tag/Express Service Code—
You must use the service tag to identify your
computer on support.dell.com or to contact
technical support.
the back or bottom of your computer.
find drivers and downloads.
the Dell™ Support website at
support.dell.com.
access technical support and product help.
check on your order status for new purchases.
find solutions and answers to common
questions.
locate information for last‑minute updates
about technical changes to your computer or
advanced technical‑reference material for
technicians or experienced users.
47
Basic Specifications
System Model
Processor
Type
Studio Hybrid 140g
L2 cache
1 MB
Intel® Celeron®
This section provides basic information that you
may need when setting up, updating drivers for,
and upgrading your computer. For more detailed
specifications, see the Service Manual on the
Dell Support website at support.dell.com.
Intel Celeron Dual‑Core
512 KB
Intel Pentium® Dual‑Core 1 MB
Intel Core™ 2 Duo
2 MB/3 MB/6 MB
NOTE: Offerings may vary by region.
For more information regarding the
configuration of your computer, click
Drives
Externally accessible One 5.25‑inch drive
bay SATA DVD‑ROM
Start
→ Help and Support and select
the option to view information about your
computer.
or DVD+/‑RW/Blu‑ray
Disc™ optical drive
Internally accessible One 2.5‑inch drive bay
SATA hard drive
48
Basic Specifications
Memory
Computer Information
System Chipset
Connectors
two internally‑
accessible SO‑DIMM
sockets
Intel GM965 + ICH8M
64 bits
Data bus width
DRAM bus width
dual channel (2)
64‑bit buses
Capacities
512 MB, 1 GB, and
2 GB
Processor address
bus width
32 bits
Memory type
533 MHz, 667 MHz
DDR2 SO‑DIMM
Flash EPROM
8 MB
Minimum
Maximum
1 GB
4 GB
Expansion Bus
NOTE: For instructions on upgrading your
memory, see the Service Manual on the
Dell Support website at support.dell.com.
Bus types
SATA 1.0, 2.0, and
USB 2.0
Bus speeds
SATA: 1.5 Gbps and
3.0 Gbps
USB: 480 Mbps high
speed, 12 Mbps full
speed, and 1.2 Mbps
low speed
49
Basic Specifications
Physical (Without Stand in Vertical
Orientation)
Power
Maximum heat
dissipation
221.789 BTU/hr
Height (with sleeve)
Width (with sleeve)
211.5 mm (8.33 in)
71.5 mm (2.81 in)
196.5 mm (7.74 in)
1.8 kg (3.97 lb.)
Voltage
19.5 Vdc and 3.34 A
Depth (with sleeve)
NOTE: Check the frequency and voltage
rating for the AC adapter to ensure that it
matches the available power source.
Weight (without
sleeve)
AC Adapter
System Board Connectors
Types
3 Pin and 2 Pin
100–240 VAC
one 478‑pin connector
Processor
Memory
Input voltage
two 200‑pin SO‑
DIMM slots
Input current
(maximum)
1.5A
Mini‑Card
two 52‑pin
connectors
Input frequency
Output current
Output power
50–60 Hz
3.34A
65 W
50
Basic Specifications
AC Adapter
Computer Environment
Temperature ranges:
Operating
Rated output voltage 19.5 VDC
Dimensions:
10° to 35°C
Height
Width
Length
16 mm (0.6 in)
Storage
–40° to 70° C
66 mm (2.6 in)
127 mm (5.0 in)
0.25 kg (0.55 lb)
Relative humidity
(maximum):
20% to 80%
(noncondensing)
Weight (without
cables)
Temperature ranges:
Operating
0° to 40°C
Storage
–40° to 70°C
51
Basic Specifications
Computer Environment
Computer Environment
Maximum vibration (using a random‑vibration
spectrum that simulates user environment):
Storage
105 G +/‑ 5% with
pulse duration of
2 msec +/‑ 10%
(equivalent to 50 in/
sec [127 cm/sec])
Operating
5 to 350 Hz at 0.0002
G2/Hz
Storage
5 to 500 Hz at 0.001 to
0.01 G2/Hz
Altitude (maximum):
Operating
–15.2 to 3048 m
(–50 to 10,000 ft)
Maximum shock (measured with hard drive
in head‑parked position and a 2‑ms half‑sine
pulse):
Storage
–15.2 to 10,668 m
(–50 to 35,000 ft)
Operating
40 G +/‑ 5% with
pulse duration of
2 msec +/‑ 10%
Airborne contaminant G2 or lower
level
as defined by
ISA‑S71.04‑1985
(equivalent to 20 in/
sec [51 cm/sec])
52
Appendix
The information in this document also applies to
the products listed below:
• Dell Dimension
140
• Dell Inspiron
• Dell Dimension
• Dell Dimension
• Dell Studio
• Dell Studio Hybrid
140n
140n
• Dell Studio Hybrid
• Dell Hybrid
• Dell Hybrid 140gn
• Dell Hybrid 140
• Dell Hybrid 140n
• Dell Studio 140g
• Dell Studio 140gn
• Dell Studio 140
• Dell Studio 140n
Macrovision Product Notice
• Dell Inspiron™
140g)
This product incorporates copyright protection
technology that is protected by method claims
of certain U.S. patents and other intellectual
property rights owned by Macrovision
• Dell Inspiron
140gn
• Dell Studio Hybrid
140g
Corporation and other rights owners. Use of
this copyright protection technology must be
authorized by Macrovision Corporation, and is
intended for home and other limited viewing
uses only unless otherwise authorized by
Macrovision Corporation. Reverse engineering
or disassembly is prohibited.
• Dell Inspiron 140
• Dell Studio Hybrid
140gn
• Dell Inspiron 140n
• Dell Dimension™
140g
• Dell Studio Hybrid
140
• Dell Dimension
140gn
• Dell Hybrid 140g
53
Printed in the U.S.A.
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