DELL SE2419HX User Manual

Dell SE2419H/SE2419HX/  
SE2719H/SE2719HX  
User’s Guide  
Monitor Model: SE2419H/SE2419HX/SE2719H/SE2719HX  
Regulatory model: SE2419Hf, SE2719Hf  
Contents  
About your monitor . . . . . . . . . . . . . . . . . . . . . . . . . 5  
Package contents . . . . . . . . . . . . . . . . . . . . . 5  
Product features  
6
7
. . . . . . . . . . . . . . . . . . . . . .  
Identifying features and controls  
. . . . . . . . . . . . .  
Monitor specifications  
10  
. . . . . . . . . . . . . . . . . .  
Plug and play capability  
. . . . . . . . . . . . . . . . . . 17  
LCD monitor quality and pixel policy  
17  
17  
. . . . . . . . . . .  
Maintenance guidelines  
. . . . . . . . . . . . . . . . . .  
Setting up the monitor  
18  
. . . . . . . . . . . . . . . . . . . . . .  
18  
20  
21  
21  
. . . . . . . . . . . . . . . . . .  
. . . . . . . . . . . . . . . . .  
Connecting the stand  
Connecting your monitor  
Organizing cables  
. . . . . . . . . . . . . . . . . . . . .  
Removing the stand  
. . . . . . . . . . . . . . . . . . .  
Operating your monitor  
. . . . . . . . . . . . . . . . . . . . . 23  
. . . . . . . . . . . . . . . . . . 23  
Turning on the monitor  
. . . . . . . . . . . . . .  
Using the front panel controls  
23  
25  
47  
Using the On-Screen Display (OSD) menu  
. . . . . . . .  
Setting up your monitor  
. . . . . . . . . . . . . . . . . .  
Using tilt  
. . . . . . . . . . . . . . . . . . . . . . . . . . 49  
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Contents  
3
Troubleshooting  
. . . . . . . . . . . . . . . . . . . . . . . . . . .  
50  
. . . . . . . . . . . . . . . . . . . . . . . . .  
Self-test  
50  
52  
53  
55  
Built-in diagnostics  
. . . . . . . . . . . . . . . . . . . .  
Common problems . . . . . . . . . . . . . . . . . . . .  
Product-specific problems  
. . . . . . . . . . . . . . . .  
Appendix  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
56  
FCC notices (U.S. Only) and  
other regulatory information  
. . . . . . . . . . . .  
56  
Contacting Dell . . . . . . . . . . . . . . . . . . . . . .  
Pin assignments . . . . . . . . . . . . . . . . . . . . . .  
56  
57  
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Contents  
4
About your monitor  
Package contents  
Your monitor ships with the components indicated in the table. Ensure that you  
NOTE: Some items may be optional and may not ship with your  
monitor. Some features may not be available in certain countries.  
NOTE: To set up with any other stand, see the documentation that  
shipped with the stand.  
Monitor  
Stand riser  
Stand base  
Power cable (varies by  
country)  
VGA cable  
(SE2419H and SE2719H)  
About your monitor  
|
5
HDMI cable  
(SE2419HX and SE2719HX)  
Quick Setup Guide  
Safety and Regulatory  
Information  
Product features  
The Dell SE2419H/SE2419HX/SE2719H/SE2719HX ꢀat panel display has  
an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), anti-static,  
and LED backlight. The monitor features include:  
SE2419H/SE2419HX: 60.45 cm (23.8 inch) diagonal viewable  
area display (measured diagonally). 1920 x 1080 resolution, with full-screen  
support for lower resolutions.  
SE2719H/SE2719HX: 68.58 cm (27 inch) diagonal viewable area display  
(measured diagonally). 1920 x 1080 resolution, with full-screen support for lower  
resolutions.  
Wide viewing angles of 178 degrees in vertical and horizontal directions.  
High dynamic contrast ratio (8,000,000:1).  
HDMI connectivity makes it simple and easy to connect with legacy and new  
systems.  
Plug and play capable if supported by your computer  
On-Screen Display (OSD) adjustments is to easy setup and  
optimize screen.  
0.5 W standby power when in the sleep mode.  
Optimize eye comfort with a flicker-free screen.  
Possible long-term effects if blue light emission from the monitor may cause  
damage to the eyes, including eye fatigue or digital eye strain. ComfortView  
feature is designed to reduce the amount of blue light emitted from the monitor  
to help optimize eye comfort.  
Security-lock slot.  
Arsenic-free glass and mercury-free panel.  
BFR/PVC-Reduced (the circuit boards inside your monitor are made using BFR/  
PVC-free laminates).  
RoHS Compliant.  
Energy Saver feature for Energy Star compliance.  
6
|
About your monitor  
Identifying features and controls  
Front view  
2
1
Label  
Description  
Function buttons  
Use  
1
To access the OSD menu and change  
the settings if required. (For more  
information, see Using the front panel  
Power On/Off button  
(with LED indicator)  
2
To turn the monitor On or Off.  
About your monitor  
|
7
Back view  
5
4
1
2
3
With monitor stand  
Without monitor stand  
Description  
Label  
Use  
1
Security-lock slot  
To secure the monitor using a security  
lock (purchased separately).  
2
Regulatory label, barcode, serial  
number, and Service Tag label  
List the regulatory approvals. See this  
label if you need to contact Dell for  
technical support. The Service Tag is a  
enables Dell service technicians to  
identify the hardware components in  
your computer and access warranty  
information.  
3
Regulatory information (engraved) List the regulatory approvals.  
4
5
Cable- management slot  
To organize the cables.  
Stand release button  
Release stand from monitor.  
Side view  
8
|
About your monitor  
Bottom view, without monitor stand  
1
2
3
SE2419H/SE2419HX/SE2719H/SE2719HX  
Label  
Description  
Power port  
Use  
1
To connect the monitor power cable.  
For connection to your computer using HDMI cable.  
For connection to your computer using VGA cable.  
2
3
HDMI port  
VGA port  
About your monitor  
|
9
Monitor speciꢀcations  
Model  
SE2419H/SE2419HX  
Active matrix-TFT LCD  
In-Plane Switching  
SE2719H/SE2719HX  
Screen type  
Panel type  
Viewable area  
Diagonal  
Active area:  
Horizontal  
Vertical  
604.70 mm (23.81 in.)  
686.00 mm (27 in.)  
527.04 mm (20.75 in.)  
296.46 mm (11.67 in.)  
1562.46 cm2 (242.15 in.2  
597.89 mm (23.54 in.)  
336.31 mm (13.24 in.)  
2010.76 cm2 (311.67 in.2 )  
)
Area  
Pixel pitch  
0.2745 mm  
92  
0.3114 mm  
81  
Pixel per inch (PPI)  
Viewing angle:  
Vertical  
Horizontal  
178° (typical)  
178° (typical)  
Brightness  
250 cd/m2 (typical)  
300 cd/m2 (typical)  
1,000 to 1 (typical)  
Contrast ratio  
8,000,000 to 1 (Dynamic Contrast)  
Anti-glare with 3H hardness  
LED edgelight system  
Faceplate coating  
Backlight  
Response time (Gray to Gray):  
Normal mode  
Fast mode  
8 ms  
5 ms  
Color depth  
Color gamut  
16.7 million colors  
CIE 1931 (72%)  
Yes  
Dell display manager  
compatibility  
One VGA port and one HDMI 1.4 (HDCP 1.4) port with  
Connectivity  
SE2419H/SE2419HX/SE2719H/SE2719HX monitors.  
Bezel width (edge of  
6.2 mm (Top)  
6.8 mm (Top)  
monitor to active area)  
6.2 mm (Left/Right)  
20.5 mm (Bottom)  
6.8 mm (Left/Right)  
21.1 mm (Bottom)  
Security  
Tilt angle  
Security-lock slot for cable lock (optional purchase)  
-5° to 21°  
|
About your monitor  
10  
Resolution speciꢀcations  
Model  
SE2419H/SE2419HX  
SE2719H/SE2719HX  
Horizontal scan range  
Vertical scan range  
Maximum preset resolution  
30 kHz to 83 kHz (automatic)  
56 Hz to 76 Hz (automatic)  
1920 x 1080 at 60 Hz  
Preset display modes  
SE2419H/SE2419HX/SE2719H/SE2719HX  
Display Mode  
Horizontal  
Frequency  
(kHz)  
Vertical  
Frequency  
(Hz)  
Pixel Clock  
(MHz)  
Sync Polarity  
(Horizontal /  
Vertical)  
VESA, 720 x 400  
VESA, 640 x 480  
VESA, 640 x 480  
VESA, 800 x 600  
VESA, 800 x 600  
VESA, 1024 x 768  
VESA, 1024 x 768  
VESA, 1152 x 864  
VESA, 1280 x 1024  
VESA, 1280 x 1024  
VESA, 1600 x 900  
VESA, 1920 x 1080  
31.5  
31.5  
37.5  
37.9  
70.1  
60.0  
75.0  
60.3  
75.0  
60.0  
75.0  
75.0  
60.0  
75.0  
60.0  
60.0  
28.3  
25.2  
31.5  
-/+  
-/-  
-/-  
40.0  
49.5  
65.0  
78.8  
+/+  
+/+  
-/-  
46.9  
48.4  
60.0  
67.5  
64.0  
80.0  
60.0  
67.5  
+/+  
+/+  
+/+  
+/+  
+/+  
+/+  
108.0  
108.0  
135.0  
108.0  
148.5  
About your monitor  
|
11  
Electrical speciꢀcations  
Model  
SE2419H/SE2419HX  
SE2719H/SE2719HX  
Analog RGB: 0.7 Volts 5 %,  
75 ohm input impedance  
HDMI 1.4 (HDCP 1.4), 600mV  
for each differential line, 100  
ohm input impedance per  
differential pair  
Video input signals  
Synchronization  
input signals  
Separate horizontal and vertical synchronizations,  
polarity-free TTL level,  
SOG (Composite SYNC on green)  
AC input voltage/  
frequency/current  
100 VAC to 240 VAC/50 Hz or 60 Hz 3 Hz/1.5 A  
30A (120V AC Input)  
60A (240V AC Input)  
Inrush current  
Physical characteristics  
SE2419H/SE2419HX  
Model  
SE2719H/SE2719HX  
Signal cable type:  
D-Sub (VGA), 15 pins;  
HDMI, 19 pins  
Analog  
Digital  
Dimensions (with stand):  
SE2419H/SE2419HX  
SE2719H/SE2719HX  
Height  
454.2 mm (17.88 in.)  
611.5 mm (24.07 in.)  
186.8 mm (7.35 in.)  
SE2719H/SE2719HX  
364.2 mm (14.34 in.)  
413.6 mm (16.28 in.)  
539.4 mm (21.24 in.)  
152.8 mm (6.02 in.)  
SE2419H/SE2419HX  
323.1 mm (12.72 in.)  
Width  
Depth  
Dimensions (without stand):  
Height  
Width  
Depth  
611.5 mm (24.07 in.)  
46.4 mm (1.83 in.)  
539.4 mm (21.24 in.)  
46.4 mm (1.83 in.)  
12  
|
About your monitor  
Stand dimensions:  
Height  
SE2419H / SE2419HX  
SE2719H / SE2719HX  
171.6 mm (6.76 in.)  
176.7 mm (6.96 in.)  
Width  
257.2 mm (10.13 in.)  
249.0 mm (9.80 in.)  
Depth  
152.8 mm (6.02 in.)  
SE2419H/SE2419HX  
5.59 kg (12.32 lb)  
186.8 mm (7.35 in.)  
SE2719H / SE2719HX  
7.14 kg (15.74 lb)  
Weight:  
With packaging  
With stand assembly and cables 3.91 kg (8.62 lb)  
5.09 kg (11.22 lb)  
4.24 kg (9.35 lb)  
Without stand assembly and  
cables  
3.13 kg (6.90 lb)  
Weight of stand assembly  
0.52 kg (1.15 lb)  
0.59 kg (1.30 lb)  
Environmental characteristics  
SE2419H/SE2419HX  
SE2719H/SE2719HX  
Model  
Temperature:  
Operating  
0°C to 40°C (32°F to 104°F)  
Non-operating:  
Storage  
Shipping  
-20°C to 60°C (-4°F to 140°F)  
-20°C to 60°C (-4°F to 140°F)  
Humidity:  
Operating  
10% to 80% (non-condensing)  
Non-operating:  
Storage  
Shipping  
5% to 90% (non-condensing)  
5% to 90% (non-condensing)  
Altitude:  
Operating (maximum)  
Non-operating (maximum)  
Thermal dissipation  
5,000 m (16,400 ft)  
12,192 m (40,000 ft)  
99.0 BTU/hour (maximum)  
78.5 BTU/hour (typical)  
75.1 BTU/hour (maximum)  
58.0 BTU/hour (typical)  
About your monitor  
|
13  
Power management modes  
If you have VESA's DPM compliance graphic cards or software installed on your  
computer, the monitor can automatically reduce its power consumption when not in  
use. This is referred to as power save mode*. If the computer detects input from the  
keyboard, mouse or other input devices, the monitor automatically resumes  
functioning. The following table shows the power consumption and signaling of this  
automatic power saving feature.  
Zero power consumption in oꢀ mode can only be achieved by disconnecting the  
*
power cable from the monitor.  
SE2419H/SE2419HX  
VESA  
Horizontal sync Vertical sync Video  
Power  
Power  
modes  
indicator  
consumption  
Normal  
operation  
Active  
Active  
Inactive  
-
Active  
White  
22 W (maximum)  
17 W (typical)  
Inactive  
Blanked White  
(Glowing)  
Less than 0.5 W  
mode  
Energy star  
Power consumption  
PON  
17.1 W  
ETEC  
54.15 kWh  
SE2719H/SE2719HX  
VESA  
Horizontal sync Vertical sync Video  
Power  
Power  
modes  
indicator consumption  
Normal  
operation  
Active  
Active  
Inactive  
-
Active  
White  
29 W (maximum)  
23 W (typical)  
Inactive  
Blanked White  
(Glowing)  
Less than 0.5 W  
mode  
Energy star  
Power consumption  
PON  
20.3 W  
ETEC  
64.05 kWh  
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14  
About your monitor  
   
NOTE:  
PON: Power consumption of on mode as defined in Energy Star.  
ETEC: Total energy consumption in kWh as defined in Energy Star.  
This document is informational only and reflects laboratory performance. Your  
product may perform differently, depending on the software, components and  
peripherals you ordered and shall have no obligation to update such information.  
Accordingly, the customer should not rely upon this information in making decisions  
about electrical tolerances or otherwise. No warranty as to accuracy or  
completeness is expressed or implied.  
The OSD functions only in the normal operation mode. When any button is pressed  
in the Active-off mode, one of the following messages will be displayed:  
SE2419H  
Dell 24 Monitor  
?
No VGA Cable  
The display will go into Power Save Mode in 4 minutes.  
www.dell.com/SE2419H  
SE2419H  
SE2419HX  
Dell 24 Monitor  
?
No HDMI Cable  
The display will go into Power Save Mode in 4 minutes.  
www.dell.com/SE2419HX  
SE2419HX  
|
About your monitor  
15  
SE2719H  
Dell 27 Monitor  
?
No VGA Cable  
The display will go into Power Save Mode in 4 minutes.  
www.dell.com/SE2719H  
SE2719H  
SE2719HX  
Dell 27 Monitor  
?
No HDMI Cable  
The display will go into Power Save Mode in 4 minutes.  
www.dell.com/SE2719HX  
SE2719HX  
Activate the computer and the monitor to gain access to the OSD.  
NOTE: This monitor is ENERGY STAR-certiꢀed.  
16  
|
About your monitor  
Plug and play capability  
You can install the monitor in any Plug and Play-compatible system. The monitor  
automatically provides the computer system with its Extended Display  
Identification Data (EDID) using Display Data Channel (DDC) protocols so the  
system can configure itself and optimize the monitor settings. Most monitor  
installations are automatic, you can select different settings if desired. For more  
information about changing the monitor settings, see Operating your monitor.  
LCD monitor quality and pixel policy  
pixels  
During the LCD Monitor manufacturing process, it is normal for one or more  
to become fixed in an unchanging state which are hard to see and do not affect  
the display quality or usability. For more information on Dell Monitor Quality and  
Pixel Policy, see Dell Support site at www.dell.com/support/monitors.  
Maintenance guidelines  
Cleaning your monitor  
WARNING: Before cleaning the monitor, unplug the monitor  
power cable from the electrical outlet.  
the monitor.  
For best practices, follow the instructions in the list below while unpacking, cleaning  
or handling your monitor:  
To clean your screen, lightly dampen a soft, clean cloth with water. If possible, use a  
special screen-cleaning tissue or solution suitable for the anti-static coating. Do not  
use benzene, thinner, ammonia, abrasive cleaners or compressed air.  
Use a lightly-dampened cloth to clean the monitor. Avoid using detergent of  
any kind as some detergents leave a milky film on the monitor.  
If you notice white powder when you unpack your monitor, wipe it off with a cloth.  
Handle your monitor with care as the black-colored monitor may get scratched  
To help maintain the best image quality on your monitor, use a dynamically  
changing screen saver and turn off your monitor when not in use.  
|
About your monitor  
17  
Setting up the monitor  
Connecting the stand  
NOTE: The stand is not attached when the monitor is shipped from  
the factory.  
NOTE: The following procedure is applicable for the stand that shipped  
with your monitor.  
To attach the monitor stand:  
1.  
Connect the stand riser to the stand base, and then tighten the screw on the stand  
base.  
2. Align the stand-riser bracket with the grooves at the back of the monitor.  
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18  
Setting up the monitor  
3. Slide the stand assembly until it snaps into place.  
|
Setting up the monitor  
19  
Connecting your monitor  
WARNING: Before you begin any of the procedures in this section,  
NOTE: Do not connect all cables to the computer at the same time. It  
is recommended to route the cables through the cable-management  
slot before you connect them to the monitor.  
To connect your monitor to the computer:  
Turn oꢀ your computer and disconnect the power cable.  
1.  
2. Connect VGA or HDMI cable from your monitor to the computer.  
Connecting VGA cable  
Connecting HDMI cable  
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20  
Setting up the monitor  
Organizing cables  
Use the cable-management slot to  
the cables connected to your monitor.  
Removing the stand  
NOTE: To prevent scratches on the screen when removing the stand,  
ensure that the monitor is placed on a soft and clean surface.  
NOTE: The following procedure is applicable for the stand that  
shipped with your monitor.  
To remove the stand:  
1.  
Place the monitor on a soft cloth or cushion along the desk.  
2.  
Tilt the stand downwards to access to the release button.  
|
Setting up the monitor  
21  
3.  
Using a long screwdriver press the release button.  
4.  
While keeping the release button pressed, pull the stand out.  
|
22  
Setting up the monitor  
Operating your monitor  
Turning on the monitor  
Press the  
button to turn on the monitor.  
Using the front panel controls  
Use the control buttons at the bottom edge of the monitor to adjust the image being  
displayed.  
2
3 4  
5
1
The following table describes the control buttons:  
Control Buttons  
Description  
Use this button to choose from a list of preset modes.  
1
Preset mode  
|
Operating your monitor  
23  
     
2
For direct access to the Brightness and  
Contrast menu.  
Brightness/Contrast  
To launch the On-Screen Display (OSD) menu, or to  
access the list of items / options of a menu item. For  
more information, see Accessing the OSD menu.  
3
4
5
Menu  
Exit  
To exit or return to the OSD main menu.  
To turn the monitor on or off.  
Solid white light indicates the monitor is turned on  
and functioning normally. Blinking white light indicates  
the monitor is in power save mode.  
Power button  
(with power-status light)  
OSD controls  
Use the buttons on the bottom edge of the monitor to adjust the image settings.  
1 2  
4
3
Control Buttons  
Description  
1
Use the Up button to increase values or move up in a  
menu.  
Up  
Down  
OK  
2
3
4
Use the Down button to decrease values or move  
down in a menu.  
Use the OK  
Use the Back button to go back to the previous menu.  
Back  
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24  
Operating your monitor  
Using the On-Screen Display (OSD) menu  
Accessing the OSD menu  
NOTE: Any changes you make are automatically saved when you move to  
another menu, exit the OSD menu, or wait for the OSD menu to close  
automatically.  
1. Press the  
button to display the OSD main menu.  
Main menu for HDMI input  
Dell 24 Monitor  
Brightness / Contrast  
Auto Adjust  
75%  
75%  
Input Source  
Color  
Display  
Menu  
Personalize  
Others  
Dell 27 Monitor  
Brightness / Contrast  
Auto Adjust  
75%  
75%  
Input Source  
Color  
Display  
Menu  
Personalize  
Others  
2.  
and  
buttons to move between the setting options. As you move  
Press the  
from one icon to another, the option name is highlighted.  
3.  
4.  
5.  
Press the  
Press  
button once to activate the highlighted option.  
button to select the desired parameter.  
and  
Press  
and then use the  
and  
buttons, according to the indicators on the  
menu, to make your changes.  
6.  
Select the  
button to return to the main menu.  
|
Operating your monitor  
25  
 
Icon  
Menu and  
Submenus  
Description  
Brightness/  
Contrast  
Use this option to control the brightness or contrast settings.  
Dell 24 Monitor  
Brightness / Contrast  
Auto Adjust  
75%  
Input Source  
75%  
Color  
Display  
Menu  
Personalize  
Others  
Dell 27 Monitor  
Brightness / Contrast  
Auto Adjust  
75%  
Input Source  
75%  
Color  
Display  
Menu  
Personalize  
Others  
Brightness  
Contrast  
Brightness adjusts the luminance of the backlight.  
Press the  
button to increase the brightness and press the  
button to decrease the brightness (min. 0; max. 100).  
NOTE: Manual adjustment of brightness is disabled when  
dynamic contrast is switched on.  
Adjust the brightness first, and then adjust the contrast only  
if further adjustment is necessary.  
Press the  
button to increase the contrast and press the  
button to decrease the contrast (min. 0; max. 100).  
The contrast function adjusts the degree of difference  
between darkness and lightness on the screen.  
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26  
Operating your monitor  
Use this option to activate automatic setup and adjust menu.  
Auto Adjust  
Dell 24 Monitor  
Brightness / Contrast  
Auto Adjust  
Input Source  
Color  
Display  
Menu  
Personalize  
Others  
Dell 27 Monitor  
Brightness / Contrast  
Auto Adjust  
Input Source  
Color  
Display  
Menu  
Personalize  
Others  
The following dialog appears on a black screen as the monitor  
self-adjusts to the current input:  
Auto Adjust allows the monitor to self-adjust to the incoming  
video signal. After using Auto Adjustment, you can further tune  
your monitor by using the Pixel Clock (Coarse) and Phase  
(Fine) controls under Display.  
NOTE: Auto Adjust does not occur if you press the button  
while there are no active video input signals or attached cables.  
This option is only available when you are using the analog  
(VGA) connector.  
Operating your monitor  
|
27  
Use the input source menu to switch between the different  
Input Source  
video signals that may be connected to your monitor.  
SE2419H/SE2419HX: one VGA and one HDMI input  
Dell 24 Monitor  
Brightness / Contrast  
Auto Adjust  
VGA  
HDMI  
Input Source  
Color  
Auto Select  
Reset Input Source  
On  
Display  
Menu  
Personalize  
Others  
SE2719H/SE2719HX: one VGA and one HDMI input  
Dell 27 Monitor  
Brightness / Contrast  
Auto Adjust  
VGA  
HDMI  
Auto Select  
Reset Input Source  
On  
Input Source  
Color  
Display  
Menu  
Personalize  
Others  
VGA  
Push  
to select the VGA input source when using  
VGA connector.  
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28  
Operating your monitor  
 
HDMI  
Push  
to select the HDMI input source when using  
HDMI connector.  
Auto Select  
Select Auto Select to scan for available input signals.  
Select this option to restore default input source.  
Reset Input  
Source  
Color  
Use color to adjust the color setting mode.  
Dell 24 Monitor  
Brightness / Contrast  
Preset Modes  
Input Color Format  
Reset Color  
Standard  
RGB  
Auto Adjust  
Input Source  
Color  
Display  
Menu  
Personalize  
Others  
Dell 27 Monitor  
Brightness / Contrast  
Preset Modes  
Input Color Format  
Reset Color  
Standard  
RGB  
Auto Adjust  
Input Source  
Color  
Display  
Menu  
Personalize  
Others  
,
When you select Preset Modes, you can choose Standard  
Preset Modes  
ComfortView Movie, Game, Warm, Cool or Custom Color  
,
from the list.  
Standard: Loads the monitor's default color settings. This is  
the default preset mode.  
ComfortView: Decreases the level of blue light emitted from  
the screen to make viewing more comfortable for your eyes.  
NOTE: To reduce the risk of eye strain and neck/arm/back/  
shoulders pain from using the monitor for long periods of time,  
we suggest that you:  
Operating your monitor  
|
29  
Set the screen about 20~28 inches (50~70 cm) from your  
eyes.  
Blink frequently to moisten or lubricate your eyes.  
Take regular 20-minute breaks every two hours.  
Look away from your monitor and gaze at a distant object at  
20 feet away for at least 20 seconds during the breaks.  
Perform stretches to relieve tension in the neck/arm/back/  
shoulders during the breaks.  
Movie: Loads color settings ideal for movies.  
Game: Loads color settings ideal for most gaming  
applications.  
Warm: Increases the color temperature. The screen appears  
warmer with a red/yellow tint.  
Cool: Decreases the color temperature. The screen appears  
cooler with a blue tint.  
Custom Color: Allows you to manually adjust the color  
settings.  
Press the  
and  
buttons to adjust the three colors  
(R, G, B) values and create your own preset color mode.  
Dell 24 Monitor  
Preset Modes  
Input Color Format  
Reset Color  
Brightness / Contrast  
Auto Adjust  
Input Source  
Color  
Standard  
ComfortView  
Movie  
Game  
Display  
Warm  
Cool  
Menu  
Custom Color  
Personalize  
Others  
Dell 27 Monitor  
Preset Modes  
Input Color Format  
Reset Color  
Brightness / Contrast  
Auto Adjust  
Input Source  
Color  
Standard  
ComfortView  
Movie  
Game  
Display  
Warm  
Cool  
Menu  
Custom Color  
Personalize  
Others  
|
30  
Operating your monitor  
Input Color  
Format  
Allow you to set the video input mode to:  
RGB: Select this option if your monitor is connected to a  
computer or DVD player using the HDMI cable.  
YPbPr: Select this option if your DVD player supports only  
YPbPr output.  
Dell 24 Monitor  
Preset Modes  
Input Color Format  
Reset Color  
Brightness / Contrast  
Auto Adjust  
RGB  
Input Source  
Color  
YPbPr  
Display  
Menu  
Personalize  
Others  
Dell 27 Monitor  
Preset Modes  
Input Color Format  
Reset Color  
Brightness / Contrast  
Auto Adjust  
RGB  
Input Source  
Color  
YPbPr  
Display  
Menu  
Personalize  
Others  
Hue  
This feature can shift the color of the video image to green or  
purple. This is used to adjust the desired skin tone color. Use  
or  
Press  
Press  
to adjust the hue from 0 to 100.  
to increase the green shade of the video image.  
to decrease the purple shade of the video image.  
NOTE: Hue adjustment is available only when you select  
Movie or Game preset mode.  
|
Operating your monitor  
31  
Saturation  
This feature can adjust the color saturation of the video  
image. Use or to adjust the saturation from 0 to 100.  
Press  
to increase the monochrome appearance of the  
video image.  
Press  
to decrease the colorful appearance of the video  
image.  
NOTE: Saturation adjustment is available only when you  
select Movie or Game preset mode.  
Reset Color  
Display  
Reset your monitor color settings to the factory settings.  
Use the display to adjust image.  
Dell 24 Monitor  
Brightness / Contrast  
Auto Adjust  
Aspect Ratio  
Wide 16:9  
Horizontal Position  
Vertical Position  
Sharpness  
Input Source  
50  
Color  
Pixel Clock  
Display  
Menu  
Phase  
Dynamic Contrast  
Personalize  
Others  
Dell 24 Monitor  
Brightness / Contrast  
Auto Adjust  
Input Source  
Color  
Response Time  
Normal  
Reset Display  
Display  
Menu  
Personalize  
Others  
|
32  
Operating your monitor  
Dell 27 Monitor  
Brightness / Contrast  
Auto Adjust  
Aspect Ratio  
Wide 16:9  
Horizontal Position  
Vertical Position  
Sharpness  
Input Source  
50  
Color  
Pixel Clock  
Display  
Menu  
Phase  
Dymanic Contrast  
Personalize  
Others  
Dell 27 Monitor  
Brightness / Contrast  
Auto Adjust  
Response Time  
Normal  
Input Source  
Reset Display  
Color  
Display  
Menu  
Personalize  
Others  
Aspect Ratio  
Adjust the image ratio to Wide 16:9, 4:3 or 5:4.  
Use or to move image left and right.  
Horizontal  
Position  
(VGA input only)  
Minimum is '0' (-). Maximum is '100' (+).  
Vertical  
Position  
(VGA input only)  
Use the or to move image up and down.  
Minimum is '0' (-). Maximum is '100' (+).  
Sharpness  
This feature can make the image look sharper or softer. Use  
or  
to adjust the sharpness from 0 to 100.  
Pixel Clock  
The Pixel Clock feature enables you to adjust  
(VGA input only)  
image quality on your monitor to your preference.  
Use  
or  
buttons to adjust for best image quality.  
Phase  
(VGA input only)  
If satisfactory results are not obtained using the Phase  
adjustment, use the Pixel Clock (coarse) adjustment and  
then use Phase (fine), again.  
|
Operating your monitor  
33  
Dynamic  
Contrast  
Allow you to increase the level of contrast to provide sharper  
and more detailed image quality.  
Press the  
NOTE: Dynamic contrast provides higher contrast if you  
select movie or game preset mode.  
Response Time Allow you to select between Normal (8 ms), Fast(5 ms).  
Reset Display  
Menu  
Select this option to restore default display settings.  
Select this option to adjust the settings of the OSD, such as  
the languages of the OSD, the amount of time, the menu  
remains on screen and so on.  
Dell 24 Monitor  
Brightness / Contrast  
English  
Language  
Auto Adjust  
Input Source  
Color  
Transparency  
Timer  
20  
20 s  
Reset Menu  
Display  
Menu  
Personalize  
Others  
Dell 27 Monitor  
Brightness / Contrast  
English  
Language  
Auto Adjust  
Input Source  
Color  
Transparency  
Timer  
20  
20 s  
Reset Menu  
Display  
Menu  
Personalize  
Others  
Language  
Language options set the OSD display to one of the eight  
languages (English, Spanish, French, German, Brazilian  
Portuguese, Russian, Simplified Chinese, or Japanese).  
Transparency  
Select this option to change the menu transparency by  
pressing the  
or  
buttons from 0 to 100.  
|
Operating your monitor  
34  
Timer  
OSD hold time: sets the length of time, the OSD will  
remain active after the last time you pressed a button.  
Use  
or  
to adjust the slider in 1 second increments,  
from 5 to 60 seconds.  
Reset Menu  
Personalize  
Reset all OSD settings to the factory preset values.  
Allow you to choose a feature from Shortcut key 1, Shortcut  
key 2, Power Button LED or Reset Personalization, Preset  
Modes or Brightness/Contrast and set it as a shortcut key.  
Dell 24 Monitor  
Brightness / Contrast  
Auto Adjust  
Input Source  
Color  
Shortcut Key 1  
Preset Modes  
Brightness/Contrast  
On During Active  
Shortcut Key 2  
Power Button LED  
Reset Personalization  
Display  
Menu  
Personalize  
Others  
Dell 27 Monitor  
Brightness / Contrast  
Auto Adjust  
Input Source  
Color  
Shortcut Key 1  
Preset Modes  
Brightness/Contrast  
On During Active  
Shortcut Key 2  
Power Button LED  
Reset Personalization  
Display  
Menu  
Personalize  
Others  
Shortcut Key 1  
Allow you to select one of the following: Preset  
Modes, Brightness/Contrast, Auto Adjust, Input  
Source, Aspect Ratio, to set the shortcut key 1.  
Shortcut Key 2 Allow you to select one of the following: Preset Modes,  
Brightness/Contrast, Auto Adjust, Input Source, Aspect  
Ratio, to set the shortcut key 2.  
Power Button  
LED  
Allow you to set the power LED indicator On During Active  
or Off During Active to save energy.  
Allow you to restore shortcut key to the default setting.  
Reset  
Personalization  
|
Operating your monitor  
35  
Others  
Dell 24 Monitor  
Display Info  
DDC/CI  
Brightness / Contrast  
Auto Adjust  
On  
Input Source  
Color  
LCD Conditioning  
Off  
Service Tag  
Reset Others  
Factory Reset  
ABCDEFG  
Display  
Menu  
Personalize  
Others  
Dell 27 Monitor  
Display Info  
DDC/CI  
Brightness / Contrast  
Auto Adjust  
On  
Input Source  
Color  
LCD Conditioning  
Off  
Service Tag  
Reset Others  
Factory Reset  
ABCDEFG  
Display  
Menu  
Personalize  
Others  
Display Info  
Press to display the information about the display.  
SE2419H:  
Dell 24 Monitor  
Brightness / Contrast  
Auto Adjust  
Input Source  
Color  
Model: Dell SE2419H  
Input Source: VGA  
Display Info  
DDC/CI  
Current: 1920x1080, 60Hz  
LCD Conditioning  
Service Tag  
Display  
Reset Others  
Factory Reset  
Menu  
Personalize  
Others  
|
36  
Operating your monitor  
SE2419HX:  
Dell 24 Monitor  
Brightness / Contrast  
Auto Adjust  
Input Source  
Color  
Model: Dell SE2419HX  
Input Source: HDMI  
Display Info  
DDC/CI  
Current: 1920x1080, 60Hz  
LCD Conditioning  
Service Tag  
Display  
Reset Others  
Factory Reset  
Menu  
Personalize  
Others  
SE2719H:  
Dell 27 Monitor  
Brightness / Contrast  
Auto Adjust  
Input Source  
Color  
Model: Dell SE2719H  
Input Source: VGA  
Display Info  
DDC/CI  
Current: 1920x1080, 60Hz  
LCD Conditioning  
Service Tag  
Display  
Reset Others  
Factory Reset  
Menu  
Personalize  
Others  
SE2719HX:  
Dell 27 Monitor  
Brightness / Contrast  
Auto Adjust  
Input Source  
Color  
Model: Dell SE2719HX  
Input Source: HDMI  
Display Info  
DDC/CI  
Current: 1920x1080, 60Hz  
LCD Conditioning  
Service Tag  
Display  
Reset Others  
Factory Reset  
Menu  
Personalize  
Others  
Operating your monitor  
|
37  
DDC/CI (Display Data Channel/Command Interface) allows you  
to adjust the monitor settings using software on your computer.  
Select Oꢀ to turn oꢀ this feature.  
DDC/CI  
Enable this feature for best user experience and optimum  
performance of your monitor.  
Dell 24 Monitor  
Brightness / Contrast  
Auto Adjust  
Input Source  
Color  
Display Info  
DDC/CI  
On  
Oꢀ  
LCD Conditioning  
Service Tag  
Display  
Reset Others  
Factory Reset  
Menu  
Personalize  
Others  
Dell 27 Monitor  
Brightness / Contrast  
Auto Adjust  
Input Source  
Color  
Display Info  
DDC/CI  
On  
Oꢀ  
LCD Conditioning  
Service Tag  
Display  
Reset Others  
Factory Reset  
Menu  
Personalize  
Others  
|
38  
Operating your monitor  
LCD  
Conditioning  
Help reduce minor cases of image retention. Depending on  
the degree of image retention, the program may take some  
time to run. To start LCD Conditioning, select On.  
Dell 24 Monitor  
Display Info  
Brightness / Contrast  
Auto Adjust  
Input Source  
Color  
DDC/CI  
LCD Conditioning  
Service Tag  
Reset Others  
On  
Off  
Display  
Menu  
Factory Reset  
Personalize  
Others  
Dell 27 Monitor  
Display Info  
Brightness / Contrast  
Auto Adjust  
Input Source  
Color  
DDC/CI  
LCD Conditioning  
Service Tag  
Reset Others  
On  
Off  
Display  
Menu  
Factory Reset  
Personalize  
Others  
Service Tag  
Display the Service Tag number of the monitor.  
Dell 24 Monitor  
Display Info  
DDC/CI  
Brightness / Contrast  
Auto Adjust  
Input Source  
Color  
On  
LCD Conditioning  
Off  
ABCDEFG  
Service Tag  
Reset Others  
Factory Reset  
Display  
Menu  
Personalize  
Others  
Operating your monitor  
|
39  
Dell 27 Monitor  
Display Info  
DDC/CI  
Brightness / Contrast  
Auto Adjust  
Input Source  
Color  
On  
LCD Conditioning  
Off  
ABCDEFG  
Service Tag  
Reset Others  
Display  
Factory Reset  
Menu  
Personalize  
Others  
Reset all settings under the Others setting  
Reset Other  
menu to the factory default.  
Factory Reset  
Reset all settings to the factory default.  
|
40  
Operating your monitor  
NOTE: Your monitor has a built-in feature to automatically  
calibrate the brightness to compensate for LED aging.  
OSD warning messages  
When the Dynamic Contrast feature is enabled (in Movie or Game preset modes),  
the manual brightness adjustment is disabled.  
SE2419H  
Dell 24 Monitor  
To allow manual adjustment of brightness, the Dynamic Contrast will  
be switched oꢀ.  
Do you want to continue?  
Yes  
No  
SE2419H  
SE2419HX  
Dell 24 Monitor  
To allow manual adjustment of brightness, the Dynamic Contrast will  
be switched oꢀ.  
Do you want to continue?  
Yes  
No  
SE2419HX  
Operating your monitor  
|
41  
SE2719H  
Dell 27 Monitor  
To allow manual adjustment of brightness, the Dynamic Contrast will  
be switched off.  
Do you want to continue?  
Yes  
No  
SE2719H  
SE2719HX  
Dell 27 Monitor  
To allow manual adjustment of brightness, the Dynamic Contrast will  
be switched off.  
Do you want to continue?  
Yes  
No  
SE2719HX  
Before the DDC/CI function is disabled, the following message is displayed.  
SE2419H  
Dell 24 Monitor  
The function of adjusting display setting using PC application will  
be disabled.  
Do you wish to disable DDC/CI function?  
Yes  
No  
SE2419H  
|
42  
Operating your monitor  
SE2419HX  
Dell 24 Monitor  
The function of adjusting display setting using PC application will  
be disabled.  
Do you wish to disable DDC/CI function?  
Yes  
No  
SE2419HX  
SE2719H  
Dell 27 Monitor  
The function of adjusting display setting using PC application will  
be disabled.  
Do you wish to disable DDC/CI function?  
Yes  
No  
SE2719H  
SE2719HX  
Dell 27 Monitor  
The function of adjusting display setting using PC application will  
be disabled.  
Do you wish to disable DDC/CI function?  
Yes  
No  
SE2719HX  
Operating your monitor  
|
43  
When the monitor enters Power Save Mode, the following message appears.  
SE2419H  
Dell 24 Monitor  
Entering Power Save Mode.  
SE2419H  
SE2419HX  
Dell 24 Monitor  
Entering Power Save Mode.  
SE2419HX  
SE2719H  
Dell 27 Monitor  
Entering Power Save Mode.  
SE2719H  
SE2719HX  
Dell 27 Monitor  
Entering Power Save Mode.  
SE2719HX  
|
44  
Operating your monitor  
If VGA or HDMI cable is not connected, a ꢀoating dialog box as shown below  
appears. The monitor will enter Power Save Mode after 4 minutes if left at this state.  
SE2419H  
Dell 24 Monitor  
?
No VGA Cable  
The display will go into Power Save Mode in 4 minutes.  
www.dell.com/SE2419H  
SE2419H  
SE2419HX  
Dell 24 Monitor  
?
No HDMI Cable  
The display will go into Power Save Mode in 4 minutes.  
www.dell.com/SE2419HX  
SE2419HX  
|
Operating your monitor  
45  
SE2719H  
Dell 27 Monitor  
?
No VGA Cable  
The display will go into Power Save Mode in 4 minutes.  
www.dell.com/SE2719H  
SE2719H  
SE2719HX  
Dell 27 Monitor  
?
No HDMI Cable  
The display will go into Power Save Mode in 4 minutes.  
www.dell.com/SE2719HX  
SE2719HX  
See Troubleshooting for more information.  
|
46  
Operating your monitor  
Setting up your monitor  
Setting display resolution to 1920 x 1080  
For best performance, set the display resolution to  
following steps:  
pixels by performing the  
In Windows 7:  
1.  
2.  
3.  
Right-click on the desktop and click Screen Resolution.  
Click the drop-down menu of the Screen Resolution and select 1920 x 1080.  
Click OK.  
In Windows 8 or Windows 8.1:  
1. Select the Desktop tile to switch to classic desktop.  
2. Right-click on the desktop and click Screen Resolution.  
3. Click the drop-down menu of the Screen Resolution and select 1920 x 1080.  
4. Click OK.  
In Windows 10:  
1. Right-click on the desktop and click Display Settings.  
2.  
3.  
4.  
Click Advanced Display Settings.  
Click the drop-down menu under Resolution and select 1920 x 1080  
Click Apply.  
If you do not see the recommended resolution as an option, you may need to update your  
graphics driver. Use one of the following methods to update the graphics driver:  
Dell computer  
Go to www.dell.com/support, enter your service tag, and download the latest driver  
for your graphics card.  
1.  
2. After installing the drivers for your graphics adapter, attempt to set the resolution to  
NOTE: If you are unable to set the resolution to 1920 x 1080 please  
contact Dell to inquire about a graphics adapter that supports these  
resolutions.  
|
Operating your monitor  
47  
Non-Dell computer  
In Windows 7:  
1. Right-click on the desktop and click Personalization.  
Click Change Display Settings.  
2.  
3.  
4.  
Click Advanced Settings.  
Identify your graphics controller supplier from the description at the top of the  
window (e.g. NVIDIA, AMD, Intel etc.).  
Refer to the graphic card provider website for updated driver (for example,  
5.  
6.  
After installing the drivers for your graphics adapter, attempt to set the resolution  
to 1920 x 1080 again.  
In Windows 8 or Windows 8.1:  
1.  
2.  
3.  
Select the Desktop tile to switch to classic desktop.  
Right-click on the desktop and click Personalization.  
Click Change Display Settings.  
4. Click Advanced Settings.  
Identify your graphics controller supplier from the description at the top of the  
window (e.g. NVIDIA, AMD, Intel etc.).  
5.  
6.  
7.  
Refer to the graphic card provider website for updated driver (for example,  
After installing the drivers for your graphics adapter, attempt to set the resolution  
to 1920 x 1080 again.  
In Windows 10:  
Right-click on the desktop and click Display Settings.  
Click Advanced display settings.  
1.  
2.  
Click Display adapter properties.  
3.  
4.  
Identify your graphics controller supplier from the description at the top of the window  
(e.g. NVIDIA, AMD, Intel etc.).  
5. Refer to the graphic card provider website for updated driver (for example,  
to  
6.  
After installing the drivers for your graphics adapter, attempt to set the resolution  
again.  
NOTE: If you are unable to set the recommended resolution, please  
contact the manufacturer of your computer or consider purchasing a graphics  
adapter that supports the video resolution.  
|
48  
Operating your monitor  
Using tilt  
You can tilt the monitor for the most comfortable viewing angle.  
NOTE: The stand is not attached when the monitor is shipped from the  
factory.  
|
Operating your monitor  
49  
Troubleshooting  
WARNING: Before you begin any of the procedures in this section,  
Self-test  
Your monitor provides a self-test feature that allows you to check if your monitor is  
functioning properly. If your monitor and computer are properly connected but the  
monitor screen remains dark, run the monitor self-test by performing the following  
steps:  
1.  
Turn on both your computer and the monitor.  
2.  
Disconnect all video cables from the monitor. This way, the computer doesn’t  
have to be involved.  
3.  
Turn on the monitor.  
If the monitor is working correctly, it detects that there is no signal and one of the  
following message appears. While in self-test mode, the power LED remains white.  
SE2419H  
Dell 24 Monitor  
?
No VGA Cable  
The display will go into Power Save Mode in 4 minutes.  
www.dell.com/SE2419H  
SE2419H  
SE2419HX  
Dell 24 Monitor  
?
No HDMI Cable  
The display will go into Power Save Mode in 4 minutes.  
www.dell.com/SE2419HX  
SE2419HX  
|
50  
Troubleshooting  
 
SE2719H  
Dell 27 Monitor  
?
No VGA Cable  
The display will go into Power Save Mode in 4 minutes.  
www.dell.com/SE2719H  
SE2719H  
SE2719HX  
Dell 27 Monitor  
?
No HDMI Cable  
The display will go into Power Save Mode in 4 minutes.  
www.dell.com/SE2719HX  
SE2719HX  
NOTE: This box also appears during normal operation, when  
the video cable is disconnected or damaged.  
4.  
your computer and the monitor.  
If your monitor remains dark after you reconnect the cables, check  
your video controller and computer.  
|
Troubleshooting  
51  
Built-in diagnostics  
Your monitor has a built-in diagnostic tool that helps you determine if any screen  
abnormality you experience is an inherent problem with your monitor, or with your  
computer and video card.  
NOTE: You can run the built-in diagnostics only when the video  
cable is unplugged and the monitor is in self-test mode.  
1
Label Description  
1
Button 1  
To run the built-in diagnostics:  
1.  
Ensure that the screen is clean (no dust particles on the surface of the screen).  
2.  
Unplug the video cable(s) from the back of the computer or monitor. The  
monitor then goes into the self-test mode.  
3.  
4.  
5.  
Press and hold Button 1 for 5 seconds. A gray screen appears.  
Carefully inspect the screen for abnormalities.  
Press Button 1 on the bottom of the monitor again. The color of the screen  
changes to red.  
6.  
7.  
Inspect the display for any abnormalities.  
www.dell.com/SE2719HX  
Repeat steps 5 and 6 to inspect the display in green, blue, black, white and text  
screens.  
|
52  
Troubleshooting  
Common problems  
The following table contains general information about common monitor problems  
you might encounter and the possible solutions:  
Common Symptoms  
Possible Solutions  
Ensure that the video cable connecting the monitor and  
the computer is properly connected and secure.  
Verify that the power outlet is functioning properly using any  
other electrical equipment.  
Ensure that the power button is pressed.  
Ensure that the correct input source is selected via the  
No Video/Power LED on  
Increase brightness and contrast controls using the OSD.  
Perform monitor self-test feature check.  
Check for bent or broken pins in the video cable connector.  
Run the built-in diagnostics.  
Ensure that the correct input source is selected via the Input  
Poor focus  
Eliminate video extension cables.  
Reset the monitor to Factory Settings (Factory Reset).  
Change the video resolution to the correct aspect ratio.  
Shaky/Jittery video  
Missing pixels  
Reset the monitor to Factory Settings (Factory Reset).  
Check environmental factors.  
Relocate the monitor and test in another room.  
Cycle power On-off.  
Pixel that is permanently off is a natural defect that can occur in  
LCD technology.  
For more information on Dell Monitor Quality and Pixel Policy,  
see Dell Support site at:  
Stuck-on pixels  
Cycle power On-off.  
Pixel that is permanently off is a natural defect that can occur in  
LCD technology.  
For more information on Dell Monitor Quality and Pixel Policy,  
see Dell Support site at:  
Brightness problems  
Geometric distortion  
Horizontal/Vertical lines  
Reset the monitor to Factory Settings (Factory Reset).  
Adjust brightness & contrast controls via OSD.  
Reset the monitor to Factory Settings (Factory Reset).  
Adjust horizontal & vertical controls via OSD.  
Reset the monitor to Factory Settings (Factory Reset).  
Perform monitor self-test feature check and determine if these  
lines are also in self-test mode.  
Check for bent or broken pins in the video cable connector.  
Run the built-in diagnostics.  
|
Troubleshooting  
53  
Reset the monitor to factory settings ( Factory Reset).  
Perform monitor self-test feature check to determine if the  
scrambled screen appears in self-test mode.  
Synchronization  
problems  
Check for bent or broken pins in the video cable connector.  
Restart the computer in safe mode.  
Safety related issues  
Intermittent problems  
Do not perform any troubleshooting step.  
Contact Dell immediately.  
Ensure that the video cable connecting the monitor to the  
computer is connected properly and is secure.  
Reset the monitor to Factory Settings (Factory Reset).  
Perform monitor self-test feature check to determine if the  
intermittent problem occurs in self-test mode.  
Missing color  
Wrong color  
Perform monitor self-test feature check.  
Ensure that the video cable connecting the monitor to the  
computer is connected properly and is secure.  
Check for bent or broken pins in the video cable connector.  
Change the Color Setting Mode in the Color Settings OSD to  
Graphics or Video depending on the application.  
Preset Modes in Color settings OSD. Adjust R/G/B  
value in Custom Color in Color settings OSD.  
Change the Input Color Format to RGB or YPbPr in the Color  
settings OSD.  
Run the built-in diagnostics.  
Image retention from a  
static image left on the  
monitor for a long period of  
time  
all times when not in use (for more information, see Power  
Alternatively, use a dynamically changing screensaver.  
Video ghosting or  
overshooting  
Change the Response Time in the Display OSD to Fast or Normal  
depending on your application and usage.  
|
54  
Troubleshooting  
Possible Solutions  
Screen image is too  
small  
Check the Aspect Ratio setting in the Display settings OSD.  
Reset the monitor to Factory Settings (Factory Reset).  
Cannot adjust the  
monitor with the  
buttons on the bottom  
of the panel  
Turn off the monitor, unplug the power cord, plug it back, and then turn on  
the monitor.  
No input signal when  
user controls are  
pressed  
Check the signal source. Ensure the computer is not in standby  
or sleep mode by moving the mouse or pressing any key on the  
keyboard.  
Check if the video cable is plugged in properly. Disconnect and  
reconnect the video cable if necessary.  
Reset the computer or video player.  
The picture does not  
fill the entire screen  
Due to different video formats (aspect ratio) of DVDs, the monitor may  
display in full screen.  
Run the built-in diagnostics.  
|
Troubleshooting  
55  
Appendix  
Safety instructions  
WARNING: Use of controls, adjustments, or procedures other than  
those specified in this documentation may result in exposure to  
shock, electrical hazards, and/or mechanical hazards.  
For information on safety instructions, see the Product Information Guide.  
FCC Notices (U.S. Only) and Other Regulatory  
Information  
For FCC notices and other regulatory information, see the regulatory compliance  
website located at www.dell.com/regulatory_compliance.  
Contacting Dell  
For customers in the United States, call 800-WWW-DELL (800-999-3355).  
NOTE: If you do not have an active Internet connection, you can  
find contact information on your purchase invoice, packing slip,  
bill, or Dell product catalog.  
Dell provides several online and telephone-based support and service options.  
Availability varies by country and product, and some services may not be available  
in your area.  
To get online Monitor support content:  
1.  
To contact Dell for sales, technical support, or customer service issues:  
1.  
2.  
Verify your country or region in the Choose A Country/Region drop-down  
menu at the bottom of the page.  
3.  
4.  
5.  
Click Contact Us on the left side of the page.  
Select the appropriate service or support link based on your need.  
Choose the method of contacting Dell that is convenient for you.  
WARNING: For displays with glossy bezels the user should  
consider the placement of the display as the bezel may cause  
disturbing reflections from surrounding light and bright surfaces.  
|
56  
Appendix  
     
Pin assignments  
D-Sub 15-pin connector  
Pin Number Signal Assignment  
1
2
Video-Red  
Video-Green  
Video-Blue  
GND  
3
4
5
Self-test  
GND-R  
6
7
GND-G  
8
GND-B  
9
DDC +5 V  
GND-sync  
GND  
10  
11  
12  
13  
14  
15  
DDC data  
H-sync  
V-sync  
DDC clock  
|
Appendix  
57  
Pin assignments  
HDMI 19-pin connector  
Pin Number Signal Assignment  
1
2
TMDS DATA 2+  
TMDS DATA 2 SHIELD  
TMDS DATA 2-  
3
4
TMDS DATA 1+  
5
TMDS DATA 1 SHIELD  
TMDS DATA 1-  
6
7
TMDS DATA 0+  
8
TMDS DATA 0 SHIELD  
TMDS DATA 0-  
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
TMDS CLOCK+  
TMDS CLOCK SHIELD  
TMDS CLOCK-  
CEC  
Reserved (N.C. on device)  
DDC CLOCK (SCL)  
DDC DATA (SDA)  
DDC/CEC Ground  
+5V POWER  
HOT PLUG DETECT  
|
58  
Appendix  

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