DELL S2522HG User Manual

Dell Gaming Monitor - S2522HG  
User’s Guide  
Model: S2522HG  
Regulatory model: S2522HGb  
Contents  
3
Connecting the DisplayPort (DP to DP) cable and the power  
Connecting the SuperSpeed USB 5 Gbps (USB 3.2 Gen1) cable  
4
Safety instructions  
CAUTION: Use of controls, adjustments, or procedures other than  
those specified in this documentation may result in exposure to shock,  
electrical hazards, and/or mechanical hazards.  
• Place the monitor on a solid surface and handle it carefully. The screen is  
fragile and can be damaged if dropped or hit sharply.  
• Always be sure that your monitor is electrically rated to operate with the AC  
power available in your location.  
• Keep the monitor in room temperature. Excessive cold or hot conditions can  
have an adverse effect on the liquid crystal of the display.  
• Do not subject the monitor to severe vibration or high impact conditions. For  
example, do not place the monitor inside a car trunk.  
• Unplug the monitor when it is going to be left unused for an extended period  
of time.  
To avoid electric shock, do not attempt to remove any cover or touch the  
inside of the monitor.  
6
Safety instructions  
 
About your monitor  
Package contents  
Your monitor ships with the components shown in the table below. If any  
component is missing, contact Dell. For more information, see Contact Dell.  
NOTE: Some items may be optional and may not ship with your monitor.  
Some features may not be available in certain countries.  
NOTE: If you are connecting a stand that you purchased from any other  
source, follow the setup instructions that are included with the stand.  
Component image  
Component description  
Display  
Stand riser  
Stand base  
About your monitor  
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7
   
Power cable (varies by  
country)  
DisplayPort to DisplayPort  
1.2 cable  
HDMI 2.0 cable  
SuperSpeed USB 5 Gbps  
(USB 3.2 Gen1) upstream  
cable (enables the USB  
ports on the monitor)  
• Quick Setup Guide  
• Safety, Environmental,  
and Regulatory  
Information  
Product features  
The Dell S2522HG monitor has an active matrix, Thin-Film Transistor (TFT), Liquid  
Crystal Display (LCD), and LED backlight. The monitor features include:  
• 62.20 cm (24.50 in.) viewable area (measured diagonally).  
1920 x 1080 (16:9) resolution, plus full-screen support for lower resolutions.  
®
®
• NVIDIA G-SYNC Compatible Certification and AMD FreeSync™ Premium  
Technology minimizes graphic distortions like screen tearing and stuttering for  
smoother, fluid gameplay.  
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• Supports a high refresh rate of 240 Hz and a rapid response time of 1 ms gray  
to gray in Extreme mode*  
• Color gamut of 99% sRGB  
Tilt, swivel, pivot, and height adjustment capabilities  
• Digital connectivity with DisplayPort and HDMI  
• Equipped with one SuperSpeed USB 5 Gbps (USB 3.2 Gen1) Type B upstream  
port, one SuperSpeed USB 5 Gbps (USB 3.2 Gen1) Type-A downstream  
charging port, and three SuperSpeed USB 5 Gbps (USB 3.2 Gen1) Type-A  
downstream ports.  
• Enabled with gaming console VRR supportability.  
• Removable stand and Video Electronics Standards Association (VESA™)  
100 mm mounting holes for flexible mounting solutions.  
• Plug-and-play capability if supported by your system.  
• On-Screen Display (OSD) adjustments for ease of setup and screen  
optimization.  
• Game enhanced features such as Timer, Frame Rate, and Dark Stabilizer in  
addition to enhanced game modes such as FPS, MOBA/RTS, SPORTS, or  
RPG, and 3 additional game modes to personalize your preferences.  
• Power and OSD buttons lock  
• Security lock slot  
• Stand lock  
• < 0.3 W in Standby Mode  
• Optimize eye comfort with a flicker-free screen and ComfortView feature  
which minimizes blue light emission.  
WARNING: The possible long-term effects of blue light emission from  
the monitor may cause damage to the eyes, including eye fatigue,  
digital eye strain, and so on. ComfortView feature is designed to reduce  
the amount of blue light emitted from the monitor to optimize eye  
comfort.  
*1 ms is achievable in Extreme mode to reduce visible motion blur and increased  
image responsiveness. However this may introduce some slight and noticeable  
visual artifacts into the image. As every system setup and every gamer's needs are  
different, we recommend that users experiment with the different modes to find the  
setting that is right for them.  
About your monitor  
9
Identifying parts and controls  
Front view  
Label  
1
Description  
Use  
Power On/Off button (with To turn the monitor on or off.  
LED indicator)  
Solid white light indicates that the  
monitor is turned on and functioning  
normally. Blinking white light indicates  
that the monitor is in Standby Mode.  
2
Downlights  
When the monitor setup is complete, tap  
the touch sensor at the bottom of the  
display to turn the downlights on or off  
(see Downlights and Downlight).  
Side view  
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Back view  
Back view without monitor stand  
Back view with monitor stand  
Label  
Description  
Use  
1
Joystick  
Function buttons  
Use it to navigate the OSD menu.  
2
For more information, see Operating  
3
VESA mounting holes (100 mm Wall-mount the monitor using VESA-  
x 100 mm - behind attached  
VESA Cover)  
compatible wall mount kit (100 mm x  
100 mm).  
4
5
6
Regulatory label  
Lists the regulatory approvals.  
Releases stand from the monitor.  
Stand release button  
Barcode, serial number, and  
Service Tag label  
Refer to this label if you need to  
contact Dell for technical support.  
The Service Tag is a unique  
alphanumeric identifier that enables  
Dell service technicians to identify  
the hardware components in your  
monitor and access warranty  
information.  
7
Cable-management slot  
Organizes the cables when the  
cables are routed through the slot.  
About your monitor  
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Bottom view  
Bottom view without monitor stand  
Label  
Description  
Power connector  
Use  
1
Connect the power cable (shipped with your  
monitor).  
2
3
4
5
6
7
Security lock slot  
Secure the monitor with a security lock  
(security lock not included).  
HDMI port (HDMI 1)  
Connect to your computer with the HDMI  
cable (shipped with your monitor).  
HDMI port (HDMI 2) Connect to your computer with the HDMI  
cable (shipped with your monitor).  
Stand lock feature  
Lock the stand to the monitor using a M3 x  
6 mm screw (screw not included).  
DisplayPort  
Connect to your computer with the  
DisplayPort cable (shipped with your monitor).  
SuperSpeed USB  
5 Gbps (USB 3.2  
Gen1) Type-B  
Connect the USB cable (shipped with your  
monitor) from this port to your computer to  
enable the USB ports on your monitor.  
upstream port  
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8
9
SuperSpeed USB  
5 Gbps (USB 3.2  
Gen1) Type-A  
Connect your USB 3.2 Gen1 (5 Gbps) device.*  
NOTE: To use these ports, you must connect  
the USB cable (shipped with your monitor) to  
the USB-upstream port on the monitor and to  
your computer.  
downstream port (3)  
Downlights  
When the monitor setup is complete, tap the  
touch sensor at the bottom of the display to  
turn the downlights on or off. The factory  
setting is on, so the downlights are active if the  
power cable is connected (see Downlight).  
10  
11  
SuperSpeed USB  
5 Gbps (USB 3.2  
Gen1) Type-A  
downstream port with  
Power Charging  
Connect to your computer to charge your USB  
device.  
Headphone out port  
Connect the headphones to the computer.  
CAUTION: Increasing the audio output beyond  
50% on the volume control or equalizer may  
increase the output voltage on the  
headphones thereby increasing the sound  
pressure levels.  
*To avoid signal interference, when a wireless USB device has been connected to a  
USB downstream port, it is not recommended to connect any other USB devices to  
the adjacent port.  
About your monitor  
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Monitor specifications  
Model  
S2522HG  
Screen type  
Active matrix - TFT LCD  
Panel technology  
Aspect ratio  
Fast IPS  
16:9  
Viewable image  
Diagonal  
622 mm (24.50 in.)  
Width (active area)  
Height (active area)  
Total area  
543.74 mm (21.40 in.)  
302.62 mm (11.91 in.)  
2
2
164545.63 mm (255.04 in. )  
0.2832 x 0.2802 mm  
90  
Pixel pitch  
Pixel per inch (PPI)  
Viewing angle  
Vertical  
178° (typical)  
Horizontal  
178° (typical)  
Luminance output  
Contrast ratio  
Faceplate coating  
Backlight  
400 cd/m² (typical)  
1000 to 1 (typical)  
Anti-glare treatment of the polarizer (Haze 25%, 3H)  
White LED edgelight system  
1 ms gray to gray in Extreme Mode*  
2 ms gray to gray in Super Fast Mode  
4 ms gray to gray in Fast Mode  
Response time  
*1 ms is achievable in Extreme mode to reduce visible  
motion blur and increased image responsiveness.  
However this may introduce some slight and noticeable  
visual artifacts into the image. As every system setup  
and every gamer's needs are different, we recommend  
that users experiment with the different modes to find  
the setting that is right for them.  
14  
About your monitor  
   
Color depth  
Color gamut  
Connectivity  
16.78 million colors (8 bit)  
sRGB 99% (typical)  
• 1 x DisplayPort version 1.2  
• 2 x HDMI ports version 2.0  
• 1 x Headphone out port  
• 1 x USB 3.2 Gen1 (5 Gbps) upstream port  
• 4 x USB 3.2 Gen1 (5 Gbps) downstream ports with  
BC1.2 charging at 2 A (maximum)  
Border width (edge of monitor to active area)  
Top  
5.84 mm  
Left/Right  
Bottom  
5.83 mm/5.83 mm  
18.79 mm  
Adjustability  
Height adjustable stand 0 to 130 mm  
Til t  
-5° to 21°  
Swivel  
Pivot  
-45° to 45°  
-90° to 90°  
Dell Display Manager  
compatibility  
Easy Arrange and other key features  
Security  
Security lock slot (cable lock sold separately)  
Resolution specifications  
Model  
S2522HG  
Horizontal scan range  
Vertical scan range  
30 kHz to 255 kHz (automatic)  
48 Hz to 240 Hz (automatic)  
Maximum preset resolution 1920 x 1080 at 240 Hz  
About your monitor  
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Supported video modes  
Model  
S2522HG  
Video display capabilities (HDMI 480i, 480p, 576i, 576p, 720p, 1080i, 1080p, FHD  
& DisplayPort)  
Preset display modes  
Display mode  
Horizontal  
frequency frequency  
Vertical  
Pixel  
clock  
(MHz)  
Sync  
polarity  
(Horizontal  
/Vertical)  
(kHz)  
(Hz)  
720 x 400  
31.50  
31.50  
37.50  
37.90  
46.90  
48.40  
60.00  
67.50  
64.00  
80.00  
60.00  
67.50  
137.30  
166.60  
278.40  
70.10  
59.90  
75.00  
60.30  
75.00  
60.00  
75.00  
75.00  
60.00  
75.00  
60.00  
60.00  
120.00  
144.00  
240.00  
28.30  
25.20  
31.50  
-/+  
-/-  
VESA, 640 x 480  
VESA, 640 x 480  
VESA, 800 x 600  
VESA, 800 x 600  
VESA, 1024 x 768  
VESA, 1024 x 768  
VESA, 1152 x 864  
VESA, 1280 x 1024  
VESA, 1280 x 1024  
VESA, 1600 x 900  
VESA, 1920 x 1080  
1920 x 1080  
-/-  
40.00  
49.50  
65.00  
78.80  
+/+  
+/+  
-/-  
+/+  
+/+  
+/+  
+/+  
+/+  
+/+  
+/-  
+/-  
+/-  
108.00  
108.00  
135.00  
108.00  
148.50  
285.50  
346.50  
567.40  
1920 x 1080  
1920 x 1080  
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Electrical specifications  
Model  
S2522HG  
Video input signals  
HDMI 2.0/DisplayPort 1.2, 600 mV for each differential  
line, 100 Ω input impedance per differential pair  
AC input voltage/  
frequency/current  
100 VAC to 240 VAC / 50 Hz or 60 Hz 3 Hz / 1.50 A  
(typical)  
Inrush current  
• 120 V: 30 A (Max.) at 0°C (cold start)  
• 240 V: 60 A (Max.) at 0°C (cold start)  
1
Power consumption  
• 0.3 W (Off mode)  
1
• 0.3 W (Standby Mode)  
1
• 16.8 W (On mode)  
2
• 72 W (Max.)  
3
• 17.26 W (Pon)  
3
• 55.77 kWh (TEC)  
1
As defined in EU 2019/2021 and EU 2019/2013.  
2
Max. brightness and contrast setting with maximum power loading on all USB  
ports.  
3
Pon: Power consumption of On Mode measured with reference to Energy Star  
test method.  
TEC: Total energy consumption in kWh measured with reference to Energy Star  
test method.  
This document is informational only and reflects laboratory performance. Your  
product may perform differently, depending on the software, components and  
peripherals you ordered and shall have no obligation to update such information.  
Accordingly, the customer should not rely upon this information in making  
decisions about electrical tolerances or otherwise. No warranty as to accuracy or  
completeness is expressed or implied.  
About your monitor  
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Physical characteristics  
Model  
S2522HG  
Signal cable type  
• Digital: DisplayPort, 20 pins  
• Digital: HDMI, 19 pins  
• Universal Serial Bus: USB, 9 pins  
NOTE: Dell monitors are designed to work optimally with the video cables that  
are shipped with your monitor. As Dell does not have control over the different  
cable suppliers in the market, the type of material, connector and process used to  
manufacture these cables, Dell does not guarantee video performance on cables  
that are not shipped with your Dell monitor.  
Dimensions (with stand)  
Height (extended)  
Height (compressed)  
Width  
505.75 mm (19.91 in.)  
375.75 mm (14.79 in.)  
555.40 mm (21.87 in.)  
200.30 mm (7.89 in.)  
Depth  
Dimensions (without stand)  
Height  
327.24 mm (12.88 in.)  
555.40 mm (21.87 in.)  
68.38 mm (2.69 in.)  
Width  
Depth  
Stand dimensions  
Height (extended)  
Height (compressed)  
Width  
416.90 mm (16.41 in.)  
369.19 mm (14.54 in.)  
275.90 mm (10.86 in.)  
200.30 mm (7.89 in.)  
Depth  
Weight  
Weight with packaging  
8.54 kg (18.82 lb)  
Weight with stand assembly and cables 6.13 kg (13.51 lb)  
Weight without stand assembly (For  
wall mount or VESA mount  
3.72 kg (8.20 lb)  
considerations - no cables)  
Weight of stand assembly  
5.72 kg (12.61 lb)  
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Aꢀ bout your monitor  
 
Environmental characteristics  
Model  
S2522HG  
Compliant standards  
• RoHS-compliant  
• BFR/PVC Free monitor (excluding external cables)  
• Arsenic-free glass and Mercury-free for the panel only  
Temperature  
Operating  
0°C to 40°C (32°F to 104°F)  
Non-operating  
• Storage: -20°C to 60°C (-4°F to 140°F)  
• Shipping: -20°C to 60°C (-4°F to 140°F)  
Humidity  
Operating  
10% to 80% (non-condensing)  
Non-operating  
• Storage: 5% to 90% (non-condensing)  
• Shipping: 5% to 90% (non-condensing)  
Altitude  
Operating  
5,000 m (16,404 ft) (maximum)  
12,192 m (40,000 ft) (maximum)  
• 245.66 BTU/hour (maximum)  
• 57.32 BTU/hour (typical)  
Non-operating  
Thermal dissipation  
About your monitor  
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Pin assignments  
DisplayPort connector  
Pin  
number  
20-pin side of the  
connected signal cable  
ML3 (n)  
1
2
GND  
3
ML3 (p)  
ML2 (n)  
GND  
4
5
6
ML2 (p)  
ML1 (n)  
GND  
7
8
9
ML1 (p)  
ML0 (n)  
GND  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
ML0 (p)  
GND  
GND  
AUX (p)  
GND  
AUX (n)  
Hot Plug Detect  
Re-PWR  
+3.3 V DP_PWR  
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HDMI connector  
Pin  
19-pin side of the  
number  
connected signal cable  
1
TMDS DATA 2+  
2
TMDS DATA 2 SHIELD  
TMDS DATA 2-  
3
4
TMDS DATA 1+  
5
TMDS DATA 1 SHIELD  
TMDS DATA 1-  
6
7
TMDS DATA 0+  
8
TMDS DATA 0 SHIELD  
TMDS DATA 0-  
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
TMDS CLOCK+  
TMDS CLOCK SHIELD  
TMDS CLOCK-  
CEC  
Reserved (N.C. on device)  
DDC CLOCK (SCL)  
DDC DATA (SDA)  
DDC/CEC Ground  
+5 V POWER  
HOT PLUG DETECT  
About your monitor  
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Plug and Play capability  
You can connect the monitor to any Plug and Play-compatible system. The monitor  
automatically provides the computer system with its Extended Display Identification  
Data (EDID) using Display Data Channel (DDC) protocols so that the system can  
configure itself and optimize the monitor settings. Most monitor installations are  
automatic; you can select different settings if desired. For more information about  
changing the monitor settings, see Operating the monitor.  
Universal Serial Bus (USB) interface  
This section gives you information about the USB ports that are available on the  
monitor.  
NOTE: This monitor is SuperSpeed USB 5 Gbps (USB 3.2 Gen1)  
compatible.  
Transfer speed  
Super-Speed  
High speed  
Data rate  
5 Gbps  
Power consumption*  
4.50 W (Max, each port)  
4.50 W (Max, each port)  
4.50 W (Max, each port)  
480 Mbps  
12 Mbps  
Full speed  
*Up to 2 A on USB downstream port (with  
battery icon) with battery  
charging version-compliant devices or normal USB devices.  
USB 3.2 Gen1 (5 Gbps) upstream connector  
Pin  
number  
9-pin side of the  
connector  
1
VCC  
2
3
4
D-  
D+  
GND  
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5
6
7
8
9
SSTX-  
SSTX+  
GND  
SSRX-  
SSRX+  
USB 3.2 Gen1 (5 Gbps) downstream connector  
Pin  
number  
9-pin side of the  
connector  
1
VCC  
2
3
4
5
6
7
8
9
D-  
D+  
GND  
SSRX-  
SSRX+  
GND  
SSTX-  
SSTX+  
USB ports  
• 1 x upstream - rear  
• 2 x downstream - rear  
• 2 x downstream - bottom  
Power charging port - the port with  
icon; supports up to 2 A fast-  
charging capability if the device is BC1.2 compatible.  
NOTE: SuperSpeed USB 5 Gbps (USB 3.2 Gen1) functionality requires a  
SuperSpeed USB 5 Gbps (USB 3.2 Gen1)-capable computer.  
About your monitor  
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2ꢀ 3  
   
NOTE: The USB ports on the monitor work only when the monitor is  
turned on or in Standby mode. If you turn off the monitor and then turn  
it on, the attached peripherals may take a few seconds to resume  
normal functionality.  
LCD monitor quality and pixel policy  
During the LCD Monitor manufacturing process, it is not uncommon for one or more  
pixels to become fixed in an unchanging state which are hard to see and do not  
affect the display quality or usability. For more information on Dell Monitor Quality  
and Pixel Policy, see www.dell.com/pixelguidelines  
Ergonomics  
CAUTION: Improper or prolonged usage of keyboard may result in  
injury.  
CAUTION: Viewing the monitor screen for extended periods of time  
may result in eye strain.  
For comfort and efficiency, observe the following guidelines when setting up and  
using your computer workstation:  
• Position your computer so that the monitor and keyboard are directly in front  
of you as you work. Special shelves are commercially available to help you  
correctly position your keyboard.  
To reduce the risk of eye strain and neck/arm/back/shoulder pain from using  
the monitor for long periods of time, we suggest you to:  
1. Set the distance of the screen between 20 to 28 in. (50 - 70 cm) from your  
eyes.  
2. Blink frequently to moisten your eyes or wet your eyes with water after  
prolonged usage of the monitor.  
3. Take regular and frequent breaks for 20 minutes every two hours.  
4. Look away from your monitor and gaze at a distant object at 20 feet away  
for at least 20 seconds during the breaks.  
5. Perform stretches to relieve tension in the neck, arm, back, and shoulders  
during the breaks.  
• Make sure that the monitor screen is at eye level or slightly lower when you  
are sitting in front of the monitor.  
• Adjust the tilt of the monitor, its contrast, and brightness settings.  
24  
About your monitor  
     
• Adjust the ambient lighting around you (such as overhead lights, desk lamps,  
and the curtains or blinds on nearby windows) to minimize reflections and  
glare on the monitor screen.  
• Use a chair that provides good lower-back support.  
• Keep your forearms horizontal with your wrists in a neutral, comfortable  
position while using the keyboard or mouse.  
• Always leave space to rest your hands while using the keyboard or mouse.  
• Let your upper arms rest naturally on both sides.  
• Ensure that your feet are resting flat on the floor.  
• When sitting, make sure that the weight of your legs is on your feet and not on  
the front portion of your seat. Adjust your chair's height or use a footrest if  
necessary to maintain a proper posture.  
• Vary your work activities. Try to organize your work so that you do not have to  
sit and work for extended periods of time. Try to stand or get up and walk  
around at regular intervals.  
• Keep the area under your desk clear of obstructions and cables or power  
cords that may interfere with comfortable seating or present a potential trip  
hazard.  
monitor screen at or  
below eye level  
monitor and  
keyboard  
positioned  
directly in front  
of the user  
wrists relaxed  
and flat  
feet flat on the  
floor  
About your monitor  
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2ꢀ 5  
Handling and moving your display  
To ensure the monitor is handled safely when lifting or moving it, follow the  
guidelines mentioned below:  
• Before moving or lifting the monitor, turn off your computer and the monitor.  
• Disconnect all cables from the monitor.  
• Place the monitor in the original box with the original packing materials.  
• Hold the bottom edge and the side of the monitor firmly without applying  
excessive pressure when lifting or moving the monitor.  
• When lifting or moving the monitor, ensure the screen is facing away from you  
and do not press on the display area to avoid any scratches or damage.  
• When transporting the monitor, avoid any sudden shock or vibration to it.  
26  
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Aꢀ bout your monitor  
 
• When lifting or moving the monitor, do not turn the monitor upside down while  
holding the stand base or stand riser. This may result in accidental damage to  
the monitor or cause personal injury.  
Maintenance guidelines  
Cleaning your monitor  
CAUTION: Read and follow the Safety instructions before cleaning the  
monitor.  
WARNING: Before cleaning the monitor, unplug the monitor power  
cable from the electrical outlet.  
For best practices, follow the instructions in the list below when unpacking,  
cleaning, or handling your monitor:  
To clean your anti-static screen, lightly dampen a soft, clean cloth with water.  
If possible, use a special screen-cleaning tissue or solution suitable for the  
anti-static coating. Do not use benzene, thinner, ammonia, abrasive cleaners,  
or compressed air.  
• Use a lightly-dampened, warm cloth to clean the monitor. Avoid using  
detergent of any kind as some detergents leave a milky film on the monitor.  
• If you notice white powder when you unpack your monitor, wipe it off with a  
cloth.  
• Handle your monitor with care as a darker-colored monitor may get scratched  
and show white scuff marks more than a lighter-colored monitor.  
To help maintain the best image quality on your monitor, use a dynamically  
changing screen saver and turn off your monitor when not in use.  
About your monitor  
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2ꢀ 7  
   
Setting up the monitor  
Setting up the stand  
NOTE: The stand is not factory-installed.  
NOTE: The following steps are specifically for setting up the stand that  
is shipped with your monitor. If you are attaching a stand that you  
purchased from any other source, follow the setup instructions that are  
included with the stand.  
To set up the monitor stand:  
1. Follow the instructions on the flaps of carton to remove the stand from the  
cushion that secures it.  
2. Remove the stand base and stand riser from the packaging cushion.  
3. Align and place the stand riser on the stand base.  
4. Open the screw handle at the bottom of the stand base and turn it clockwise  
to secure the stand assembly.  
5. Close the screw handle.  
28  
ꢀ  
Sꢀ etting up the monitor  
   
6. Open the protective cover on the monitor to access the VESA slot on the  
monitor.  
NOTE: Before attaching the stand assembly to the display, ensure that  
the front plate flap is opened to allow space for assembly.  
7. Insert the tabs on the stand riser into the slots on the display back cover and  
lower the stand assembly to snap it into place.  
Setting up the monitor  
ꢀ  
2ꢀ 9  
8. Hold the stand riser and lift the monitor carefully, then place it on a flat  
surface.  
NOTE: Hold the stand riser firmly when lifting the monitor to avoid any  
accidental damage.  
9. Lift the protective cover from the monitor.  
30  
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Sꢀ etting up the monitor  
Connecting your monitor  
WARNING: Before you begin any of the procedures in this section,  
follow the Safety instructions.  
NOTE: Dell monitors are designed to work optimally with Dell-supplied  
inbox cables. Dell does not guarantee the video quality and performance  
if non-Dell cables are used.  
NOTE: Route the cables through the cable-management slot before  
connecting them.  
NOTE: Do not connect all the cables to the computer at the same time.  
NOTE: The images are for the purpose of illustration only. The  
appearance of the computer may vary.  
To connect your monitor to the computer:  
1. Turn off your computer and disconnect the power cable.  
2. Connect the DisplayPort or HDMI cable from your monitor to the computer.  
Connecting the DisplayPort (DP to DP) cable and the power cable  
Connecting the HDMI cable and the power cable  
Setting up the monitor  
ꢀ  
3ꢀ 1  
     
Connecting the SuperSpeed USB 5 Gbps (USB 3.2 Gen1) cable and the  
power cable  
After you have completed connecting the DisplayPort/HDMI cable, follow the  
procedures below to connect the USB cable to the computer and complete your  
monitor setup:  
1. Connect the USB 3.2 Gen1 upstream port (cable supplied) to a USB 3.2 Gen1  
port on your computer (see Bottom view for details.).  
2. Connect the USB 3.2 Gen1 peripherals to the USB 3.2 Gen1 downstream ports  
on the monitor.  
3. Plug the power cables for your computer and monitor into a nearby outlet.  
NOTE: Use the cable slot on the monitor stand to organize the cables.  
4. Turn on the monitor and the computer.  
If your monitor displays an image, the installation is complete. If it does not  
display any image, see Common problems.  
32  
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Sꢀ etting up the monitor  
 
Organizing your cables  
After attaching all the necessary cables to your monitor and computer (see  
Connecting your monitor for cable attachment), organize all the cables as shown  
above.  
Securing your monitor using Kensington lock (optional)  
The security lock slot is located at the bottom of the monitor (see Security lock  
slot).  
For more information on using the Kensington lock (purchased separately), see the  
documentation that is shipped with the lock.  
Secure your monitor to a table using the Kensington security lock.  
NOTE: The image is for the purpose of illustration only. The appearance  
of the lock may vary.  
Setting up the monitor  
ꢀ  
3ꢀ 3  
   
Removing the monitor stand  
NOTE: To prevent scratches on the LCD screen when removing the  
stand, ensure that the monitor is placed on a soft, clean surface.  
NOTE: The following steps are specifically for removing the stand that  
is shipped with your monitor. If you are removing a stand that you  
purchased from any other source, follow the setup instructions that  
were included with the stand.  
To remove the stand:  
1. Place the monitor on a soft cloth or cushion.  
2. Press and hold the stand release button.  
3. Lift the stand up and away from the monitor.  
34  
ꢀ  
Sꢀ etting up the monitor  
 
VESA wall mounting (optional)  
(Screw dimension: M4 x 10 mm).  
Refer to the instructions that come with the VESA-compatible wall mounting kit.  
1. Place the monitor panel on a soft cloth or cushion on a stable flat table.  
2. Remove the monitor stand (see Removing the monitor stand).  
3. Use a Phillips crosshead screwdriver to remove the four screws securing the  
plastic cover.  
4. Attach the mounting bracket from the wall mounting kit to the monitor.  
5. Mount the monitor on the wall. For more information, see the documentation  
that is shipped with the wall mounting kit.  
NOTE: For use only with UL or CSA or GS-listed wall mount bracket  
with minimum weight or load bearing capacity of 14.88 kg.  
Setting up the monitor  
ꢀ  
3ꢀ 5  
 
Operating the monitor  
Turning on the monitor  
Press the Power button to turn on the monitor.  
Using the joystick control  
Use the joystick control on the rear of the monitor to make OSD adjustments.  
1. Press the joystick button to launch the OSD main menu.  
2. Move the joystick up/down/left/right to toggle between options.  
3. Press the joystick button again to confirm the settings and exit.  
Joystick  
Description  
• When the OSD menu is on, press the button to confirm the  
selection or save the settings.  
• When the OSD menu is off, press the button to launch the OSD  
main menu. See Accessing the menu system.  
36  
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Oꢀ  
perating the monitor  
       
• For 2-way (right and left) directional navigation.  
• Move right to enter the submenu.  
• Move left to exit from the submenu.  
• Increases (right) or decreases (left) the parameters of the  
selected menu item.  
• For 2-way (up and down) directional navigation.  
Toggles between the menu items.  
• Increases (up) or decreases (down) the parameters of the  
selected menu item.  
Using the rear-panel controls  
Use the control buttons on the rear of the monitor to access the OSD menu and  
shortcut keys.  
The following table describes the rear-panel buttons:  
Rear-panel button  
Description  
1
Use the MENU button to launch the On-Screen  
Display (OSD). See Accessing the menu system.  
Menu  
Exit  
2
3
To exit the OSD main menu.  
To specify a desired color mode from a preset list.  
Shortcut key/  
Preset Modes  
Operating the monitor  
ꢀ  
3ꢀ 7  
 
4
5
To l aunch the Dark Stabilizer menu.  
Shortcut key/  
Dark Stabilizer  
To directly access the Brightness/Contrast  
adjustment sliders.  
Shortcut key/  
Brightness/  
Contrast  
When you press any of these buttons (excluding the joystick button), the OSD  
Status Bar appears to let you know the current settings of some OSD functions.  
Using the On-Screen Display (OSD) menu  
Accessing the menu system  
Icon  
Menu and  
Submenus  
Description  
Game  
Use this menu to personalize your visual gameplay  
experience.  
38  
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Oꢀ perating the monitor  
   
Preset Modes Allows you to choose from a list of preset color  
modes.  
Standard: Loads the monitor's default color  
settings. This is the default preset mode.  
FPS: Loads color settings ideal for First-Person  
Shooter (FPS) games.  
MOBA/RTS: Loads color settings ideal for  
Multiplayer Online Battle Arena (MOBA) and Real-  
Time Strategy (RTS) games.  
RPG: Loads color settings ideal for Role-Playing  
Games (RPG).  
SPORTS: Loads color settings ideal for sports  
games.  
Game 1/Game 2/Game 3: Allows you to  
customize the settings of color, Response Time,  
and Dark Stabilizer for your gaming needs.  
ComfortView: Decreases the level of blue light  
emitted from the screen to make viewing more  
comfortable for your eyes.  
WARNING: The possible long-term effects of  
blue light emission from the monitor may  
cause personal injury such as digital eye  
strain, eye fatigue and damage to the eyes.  
Using monitor for extended periods of time  
may also cause pain in parts of body such as  
neck, arm, back and shoulder. For more  
information, see Ergonomics.  
Operating the monitor  
ꢀ  
3ꢀ 9  
Preset Modes Warm: Presents colors at lower color  
temperatures. The screen appears warmer with a  
red/yellow tint.  
Cool: Presents colors at higher color  
temperatures. The screen appears cooler with a  
blue tint.  
Custom Color: Allows you to manually adjust the  
color settings. Move the joystick to adjust the  
Gain, Offset, Hue, and Saturation values and  
create your own preset color mode.  
Game Enhance The feature offers three available functions to  
Mode  
enhance your gameplay experience.  
Off  
Select Off to disable the functions under Game  
Enhance Mode.  
Timer  
Enable or disable the timer at the upper left corner  
of the display. The timer shows the time elapsed  
since the game starts. Select an option from the  
time-interval list to keep you aware of the  
remaining time.  
Frame Rate  
Select On to display the current frames per  
second when playing games. The higher the rate,  
the smoother the motion appears.  
40  
ꢀ  
Oꢀ perating the monitor  
Game Enhance Display Alignment  
Mode  
Activating the function may help ensure the  
perfect alignment of the video contents from  
multiple displays.  
AMD FreeSync When you select On and set the monitor at the  
Premium  
highest frame rate, both input lag and screen tearing  
are possible to be eliminated, delivering smoother  
gameplay.  
NOTE: To set the highest frame rate, see Setting  
Response Time Allows you to set the Response Time to Fast,  
Super Fast, or Extreme.  
Dark Stabilizer Improves the visibility in the dark gaming scenarios.  
The higher the value (0 to 3), the more visible the  
display image will be in dark environment.  
Hue  
This feature can shift the color of the video image to  
green or purple. This is used to adjust the desired  
flesh-tone color.  
Use the joystick to adjust the hue level from 0 to 100.  
Move the joystick up to increase the green shade of  
the video image.  
Move the joystick down to increase the purple shade  
of the video image.  
NOTE: The Hue adjustment is available only when  
you select FPS, MOBA/RTS, SPORTS, or RPG  
preset mode.  
Operating the monitor  
ꢀ  
4ꢀ 1  
Saturation  
This feature can adjust the color saturation of the  
video image.  
Use the joystick to adjust the saturation level from 0  
to 100.  
Move the joystick up to increase the colorful  
appearance of the video image.  
Move the joystick down to increase the monochrome  
appearance of the video image.  
NOTE: The Saturation adjustment is available only  
when you select FPS, MOBA/RTS, SPORTS, or  
RPG preset mode.  
Reset Game  
Resets all settings under the Game menu to the  
factory defaults.  
Brightness/  
Contrast  
Adjusts the brightness and the contrast of the  
display.  
Brightness  
Contrast  
Brightness adjusts the luminance of the backlight.  
Move the joystick up to increase the brightness level  
or move the joystick down to decrease the brightness  
level (min. 0 / max. 100).  
Adjusts the Brightness first, and then adjust the  
Contrast only if further adjustment is necessary.  
Move the joystick up to increase the contrast level or  
move the joystick down to decrease the contrast  
level (min. 0 / max. 100).  
The Contrast function adjusts the degree of  
difference between darkness and lightness on the  
monitor screen.  
42  
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Oꢀ perating the monitor  
Input Source  
Selects between the different video signals that may  
be connected to your monitor.  
DP  
Select the DP input when you are using the  
DisplayPort (DP) connector. Press the joystick  
button to confirm the selection.  
HDMI 1  
HDMI 2  
Select the HDMI 1 or HDMI 2 input when you are  
using the HDMI connector. Press the joystick button  
to confirm the selection.  
Auto Select  
Automatically scans for available input sources. Press  
the joystick button to confirm the selection.  
Reset Input  
Source  
Resets all settings under the Input Source menu to  
the factory defaults.  
Operating the monitor  
ꢀ  
4ꢀ 3  
 
Display  
Use the Display menu to adjust images.  
Aspect Ratio  
Adjusts the image ratio to 16:9, Auto Resize, 4:3, or  
1:1.  
Input Color  
Format  
Allows you to set the video input mode to:  
RGB: Select this option if your monitor is  
connected to a computer or a media player that  
supports RGB output.  
YCbCr: Select this option if your media player  
supports only YCbCr output.  
Sharpness  
This feature can make the image look sharper or  
softer. Move the joystick to adjust the sharpness  
level from 0 to 100.  
Reset Display Resets all settings under the Display menu to the  
factory defaults.  
44  
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Oꢀ perating the monitor  
Audio  
Volume  
Adjusts the volume of headphone output.  
Use the joystick to adjust the volume from 0 to 100.  
Reset Audio  
Menu  
Resets all settings under the Audio menu to the  
factory defaults.  
Select this option to adjust the settings of the OSD,  
such as, the languages of the OSD, the amount of  
time the menu remains on screen, and so on.  
Language  
Sets the OSD display to one of the eight languages  
(English, Spanish, French, German, Brazilian  
Portuguese, Russian, Simplified Chinese, or  
Japanese).  
Transparency Select this option to change the menu transparency  
by moving the joystick up or down (min. 0/max. 100).  
Timer  
Sets the length of time for the OSD to remain active  
after you move the joystick or press a button.  
Move the joystick to adjust the slider in 1 second  
increment, from 5 to 60 seconds.  
Operating the monitor  
ꢀ  
4ꢀ 5  
Reset Menu  
Personalize  
Resets all settings under the Menu menu to the  
factory defaults.  
Shortcut Key 1 Allows you to choose a feature from Preset Modes,  
Game Enhance Mode, AMD FreeSync Premium,  
Dark Stabilizer, Brightness/Contrast, Input  
Source, Aspect Ratio, or Volume and set it as a  
Shortcut Key 2  
Shortcut Key 3  
shortcut key.  
Power Button Allows you to set the power LED indicator on or off  
LED  
to save energy.  
USB  
Allows you to enable or disable USB function during  
monitor standby mode.  
NOTE: USB ON/OFF under standby mode is only  
available when the USB upstream cable is  
unplugged. This option will be greyed out when the  
USB upstream cable plugs in.  
46  
ꢀ  
Oꢀ perating the monitor  
Downlight  
Reset  
The factory default setting of the touch sensor is on,  
and you can tap the downlights at the bottom of the  
display to turn them on or off. When the downlights  
are on, they light up blue (see Downlights).  
To turn off the touch sensor, select Off.  
Resets all settings under the Personalize menu to  
Personalization the factory preset values.  
Others  
Select this option to adjust the OSD settings, such as  
DDC/CI, LCD Conditioning, and so on.  
Display Info  
DDC/CI  
Displays the monitor's current settings.  
DDC/CI (Display Data Channel/Command Interface)  
allows your monitor parameters (brightness, color  
balance, etc.) to be adjustable via the software on  
your computer. You can disable this feature by  
selecting Off. Enable this feature for best user  
experience and optimum performance of your  
monitor.  
Operating the monitor  
ꢀ  
4ꢀ 7  
 
LCD  
Conditioning  
Helps reduce minor cases of image retention.  
Depending on the degree of image retention, the  
program may take some time to run. You can enable  
this feature by selecting On.  
Firmware  
Displays the firmware version of your monitor.  
Service Tag  
Displays the service tag of your monitor. This string is  
required when you look for phone support, check  
your warranty status, update drivers on Dell's  
website, etc.  
Reset Others Resets all settings under the Others menu to the  
factory defaults.  
Factory Reset Restores all preset values to the factory default  
settings.  
48  
ꢀ  
Oꢀ perating the monitor  
OSD warning message  
When the monitor does not support a particular resolution mode, you will see the  
following message:  
This means that the monitor cannot synchronize with the signal that it is receiving  
from the computer. See Monitor specifications for the Horizontal and Vertical  
frequency ranges addressable by this monitor. The recommended mode is 1920 x  
1080.  
NOTE: The message may slightly differ, depending on the connected  
input signal.  
When you adjust the Brightness level above the default level for the first time, the  
following message appears:  
NOTE: If you select Yes, the message will not appear the next time you  
change the Brightness settings.  
Operating the monitor  
ꢀ  
4ꢀ 9  
 
When you change the default USB settings for the first time, the following message  
appears:  
NOTE: If you select Yes, the message will not appear the next time you  
change the USB settings. When you perform a factory reset, the  
message will appear again.  
You will see the following message before the DDC/CI function is disabled:  
When the monitor goes into Standby mode, the following message appears:  
Activate the computer and wake up the monitor to gain access to the OSD.  
NOTE: The message may slightly differ, depending on the connected  
input signal.  
50  
ꢀ  
Oꢀ perating the monitor  
The OSD functions only in the normal operation mode. If you press any button other  
than the power button during the Standby mode, the following message will appear  
depending on the selected input:  
NOTE: The message may slightly differ, depending on the connected  
input signal.  
If either HDMI or DP input is selected and the corresponding cable is not connected,  
a floating dialog box as shown below appears.  
NOTE: The message may slightly differ, depending on the connected  
input signal.  
When Factory Reset is selected, the following message appears:  
See Troubleshooting for more information.  
Operating the monitor  
ꢀ  
5ꢀ 1  
Locking the rear-panel control buttons  
You can lock the rear-panel control buttons to prevent access to the OSD menu  
and/or power button.  
To lock the button(s):  
1. Press and hold Button 5 for four seconds, a menu appears on the screen.  
2. Select one of the following options:  
Menu Buttons: Choose this option to lock all the OSD menu buttons  
except the Power button.  
Power Button: Choose this option to lock the Power button only.  
Menu + Power Buttons: Choose this option to lock all the buttons on the  
rear-panel control.  
To unlock the button(s), press and hold Button 5 for four seconds until a menu  
appears on the screen. Select the Unlock icon to unlock the button(s).  
52  
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Oꢀ perating the monitor  
 
Setting the maximum resolution  
NOTE: The steps may vary slightly depending on the version of  
Windows you have.  
To set the maximum resolution for the monitor:  
®
®
®
In Windows 7, Windows 8, and Windows 8.1:  
®
®
1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to  
classic desktop.  
2. Right-click on the desktop and click Screen resolution.  
3. If you have more than 1 monitor connected, ensure to select S2522HG.  
4. Click the dropdown list of the Screen resolution and select 1920 x 1080.  
5. Click OK.  
®
In Windows 10:  
1. Right-click on the desktop and click Display settings.  
2. If you have more than 1 monitor connected, ensure to select S2522HG.  
3. Click the dropdown list of Resolution and select 1920 x 1080.  
4. Click Keep changes.  
Setting the maximum frame rate  
NOTE: The steps may vary slightly depending on the version of  
Windows you have.  
To set the maximum frame rate for the monitor:  
®
®
®
In Windows 7, Windows 8, and Windows 8.1:  
®
®
1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to  
classic desktop.  
2. Right-click on the desktop and click Screen resolution.  
3. If you have more than 1 monitor connected, ensure to select S2522HG.  
4. Click Advanced settings.  
5. Click the Monitor tab.  
6. Click the dropdown list of Screen refresh rate and select 240 Hertz.  
7. Click OK.  
®
In Windows 10:  
1. Right-click on the desktop and click Display settings.  
2. Click Advanced display settings.  
3. If you have more than 1 monitor connected, ensure to select S2522HG.  
Operating the monitor  
53  
   
4. Click the Display adapter properties link.  
5. Click the Monitor tab.  
6. Click the dropdown list of Screen refresh rate and select 240 Hertz.  
7. Click OK.  
If you do not see 1920 x 1080 as an option, you may need to update your graphics  
driver. Depending on your computer, complete one of the following procedures:  
If you have a Dell desktop or portable computer:  
• Go to https://www.dell.com/support, enter your service tag, and download  
the latest driver for your graphics card.  
If you are using a non-Dell computer (portable or desktop):  
• Go to the support site for your computer and download the latest graphic  
drivers.  
• Go to your graphics card website and download the latest graphic drivers.  
Using the tilt and vertical extension  
NOTE: The following instructions are applicable only for attaching the  
stand that was shipped with your monitor. If you are attaching a stand  
that you purchased from any other source, follow the setup  
instructions that are included with the stand.  
Tilt and swivel extensions  
With the stand attached to the monitor, you can tilt and swivel the monitor for the  
most comfortable viewing angle.  
NOTE: The stand is not factory-installed.  
54  
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Oꢀ perating the monitor  
   
Vertical extension  
NOTE: The stand extends vertically up to 130 mm. The figure below  
illustrates how to extend the stand vertically.  
Rotating the display  
Before you rotate the display, ensure it is completely extended vertically and  
completely tilted up to avoid hitting the bottom edge of the monitor.  
Operating the monitor  
ꢀ  
5ꢀ 5  
   
Rotate clockwise  
Rotate counterclockwise  
NOTE: To use the Display Rotation function (Landscape versus Portrait  
view) with your Dell computer, you require an updated graphics driver  
that is not included with this monitor. To download the graphics driver,  
go to www.dell.com/support and see the Download section for Video  
Drivers for latest driver updates.  
NOTE: In the Portrait mode, you may experience performance  
degradation when using graphic-intensive applications such as 3D  
gaming.  
56  
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Oꢀ perating the monitor  
   
Adjusting the rotation display settings of your system  
After you have rotated your monitor, you need to complete the procedure below to  
adjust the Rotation Display Settings of your system.  
NOTE: If you are using the monitor with a non-Dell computer, you need  
to go the graphics driver website or your computer manufacturer  
website for information on rotating the 'contents' on your display.  
To adjust the Rotation Display Settings:  
1. Right-click on the desktop and click Properties.  
2. Select the Settings tab and click Advanced.  
3. If you have an ATI graphics card, select the Rotation tab and set the  
preferred rotation.  
4. If you have an NVIDIA graphics card, click the NVIDIA tab, in the left-hand  
column select NVRotate, and then select the preferred rotation.  
®
5. If you have an Intel graphics card, select the Intel graphics tab, click  
Graphic Properties, select the Rotation tab, and then set the preferred  
rotation.  
NOTE: If you do not see the rotation option or it is not working  
correctly, go to www.dell.com/support and download the latest driver  
for your graphics card.  
Operating the monitor  
57  
 
Troubleshooting  
WARNING: Before you begin any of the procedures in this section,  
follow the Safety instructions.  
Self-test  
Your monitor provides a self-test feature that allows you to check whether your  
monitor is functioning properly. If your monitor and computer are properly  
connected but the monitor screen remains dark, run the monitor self-test by  
performing the following steps:  
1. Turn off both your computer and the monitor.  
2. Unplug the video cable from the back of the computer. To ensure proper self-  
test operation, remove all digital cables from the back of computer.  
3. Turn on the monitor.  
NOTE: A dialog box should appear on-screen (against a black  
background), if the monitor cannot sense a video signal and is working  
correctly. While in self-test mode, the power LED lights white (default  
color) and the downlights light blue (default color).  
NOTE: The message may slightly differ, depending on the connected  
input signal.  
4. This box also appears during normal system operation, if the video cable  
becomes disconnected or damaged.  
5. Turn off your monitor and reconnect the video cable; then turn on both your  
computer and the monitor.  
If your monitor screen remains blank after you perform the previous procedure,  
check your video controller and computer, because your monitor is functioning  
properly.  
58  
ꢀ  
T
roubleshooting  
     
Built-in diagnostics  
Your monitor has a built-in diagnostic tool that helps you determine if the screen  
abnormality you are experiencing is an inherent problem with your monitor, or with  
your computer and video card.  
To run the built-in diagnostics:  
1. Ensure that the screen is clean (no dust particles on the surface of the  
screen).  
2. Press and hold Button 5 for four seconds until a menu appears on the screen.  
3. Using the joystick control, highlight the Diagnostics  
option and press the  
joystick button to start the diagnostics. A gray screen is displayed.  
4. Observe if the screen has any defects or abnormalities.  
5. Toggle the joystick once again until a red screen is displayed.  
6. Observe if the screen has any defects or abnormalities.  
7. Repeat steps 5 and 6 until the screen displays green, blue, black, and white  
colors. Note any abnormalities or defects.  
The test is complete when a text screen is displayed. To exit, toggle the joystick  
control again.  
If you do not detect any screen abnormalities upon using the built-in diagnostic tool,  
the monitor is functioning properly. Check the video card and computer.  
Troubleshooting  
ꢀ  
5ꢀ 9  
     
Common problems  
The following table contains general information about common monitor problems  
you might encounter and the possible solutions:  
Common  
What you  
Possible solutions  
symptoms  
experience  
No Video/Power No picture  
LED off  
• Ensure that the video cable  
connecting the monitor and the  
computer is properly connected and  
secure.  
• Verify that the power outlet is  
functioning properly using any other  
electrical equipment.  
• Ensure that the power button is  
pressed fully.  
• Ensure that the correct input source is  
selected in the Input Source menu.  
No Video/Power No picture or no  
• Increase the brightness and contrast  
controls via OSD.  
LED on  
brightness  
• Invoke the self-test feature (see Self-  
test).  
• Check for bent or broken pins in the  
video cable connector.  
• Run the built-in diagnostics.  
• Ensure that the correct input source is  
selected in the Input Source menu.  
Poor Focus  
Picture is fuzzy,  
• Eliminate video extension cables.  
blurry, or ghosting  
• Reset the monitor to factory settings.  
• Change the video resolution to the  
correct aspect ratio.  
Shaky/Jittery  
Video  
Wavy picture or  
fine movement  
• Reset the monitor to factory settings.  
• Check environmental factors.  
• Relocate the monitor and test it in  
another room.  
60  
Troubleshooting  
   
Missing Pixels  
LCD screen has  
spots  
Turn the monitor off and then on  
again.  
• Pixel that is permanently off is a  
natural defect that can occur in LCD  
technology.  
• For more information on Dell Monitor  
Quality and Pixel Policy, see Dell  
Support site at: www.dell.com/  
Stuck-on Pixels  
LCD screen has  
bright spots  
Turn the monitor off and then on  
again.  
• Pixel that is permanently off is a  
natural defect that can occur in LCD  
technology.  
• For more information on Dell Monitor  
Quality and Pixel Policy, see Dell  
Support site at: www.dell.com/  
Brightness  
Problems  
Picture too dim or • Reset the monitor to factory settings.  
too bright  
• Adjust brightness and contrast  
controls via OSD.  
Geometric  
Distortion  
Screen not  
centered correctly  
Reset the monitor to factory settings.  
Horizontal/  
Screen has one or • Reset the monitor to factory settings.  
Vertical Lines  
more lines  
• Invoke the self-test feature (see Self-  
test) and determine if these lines are  
also flagged in the self-test mode.  
• Check for bent or broken pins in the  
video cable connector.  
• Run the built-in diagnostics.  
Troubleshooting  
61  
Synchronization  
Problems  
Screen is  
scrambled or  
appears torn  
• Reset the monitor to factory settings.  
• Invoke the self-test feature (see Self-  
test) and determine if these lines are  
also flagged in the self-test mode.  
• Check for bent or broken pins in the  
video cable connector.  
• Restart the computer in the safe  
mode.  
Safety Related  
Issues  
Visible signs of  
smoke or sparks  
• Do not perform any troubleshooting  
steps.  
• Contact Dell immediately.  
Intermittent  
Problems  
Monitor  
malfunctions on  
and off  
• Ensure that the video cable  
connecting the monitor to the  
computer is connected properly and is  
secure.  
• Reset the monitor to factory settings.  
• Invoke the self-test feature (see Self-  
test) to determine if the intermittent  
problem is flagged in the self-test  
mode.  
Missing Color  
Picture missing  
color  
• Perform monitor self-test feature  
check.  
• Ensure that the video cable  
connecting the monitor to the  
computer is connected properly and is  
secure.  
• Check for bent or broken pins in the  
video cable connector.  
62  
Troubleshooting  
Wrong Color  
Picture color not  
good  
• Change the settings of the Preset  
Modes in the Game menu OSD  
depending on the application.  
• Adjust the Gain/Offset/Hue/  
Saturation values under Custom  
Color in the Game menu OSD.  
• Change the Input Color Format to  
RGB or YCbCr/YPbPr in the  
Display settings OSD.  
• Run the built-in diagnostics.  
Image retention  
from a static  
image left on the image displayed  
monitor for a long appears on the  
Faint shadow  
from the static  
• Set the screen to turn off after a few  
minutes of screen idle time. These can  
be adjusted in Windows Power  
Options or Mac Energy Saver setting.  
period of time  
screen  
• Alternatively, use a dynamically  
changing screensaver.  
Troubleshooting  
63  
Product specific problems  
Common  
What you  
Possible solutions  
symptoms  
experience  
Screen image is too Image is centered • Check the Aspect Ratio setting in the  
small  
on screen, but  
does not fill entire  
viewing area  
Display menu OSD.  
• Reset the monitor to factory settings.  
Cannot adjust the OSD does not  
monitor with the appear on the  
buttons on the rear screen  
panel  
Turn Off the monitor, unplug the power  
cord, plug it back, and then turn On  
the monitor.  
• The OSD menu may be locked. Press  
and hold the fourth button (the  
Brightness/Contrast shortcut key by  
default) below the joystick button for 4  
seconds to unlock.  
No input signal  
when user controls LED light is white  
are pressed  
No picture, the  
• Check the signal source. Ensure the  
computer is not in the power saving  
mode by moving the mouse or pressing  
any key on the keyboard.  
• Check whether the signal cable is  
plugged in properly. Re-plug the signal  
cable if necessary.  
• Reset the computer or video player.  
The picture does  
not fill the entire  
screen  
The picture cannot • Due to different video formats (aspect  
fill the height or  
ratio) of DVDs, the monitor may display  
in full screen.  
width of the screen  
• Run the built-in diagnostics.  
64  
ꢀ  
T
roubleshooting  
 
Universal Serial Bus (USB) specific problems  
Common  
What you  
Possible solutions  
symptoms  
experience  
USB interface is  
not working  
USB peripherals  
are not working  
• Check that your monitor is turned On.  
• Reconnect the upstream cable to your  
computer.  
• Reconnect the USB peripherals  
(downstream connector).  
Turn the monitor off and then on again.  
• Reboot the computer.  
• Some USB devices like external  
portable HDD require higher electric  
current; connect the device directly to  
the computer system.  
SuperSpeed USB SuperSpeed USB • Check that your computer is  
5 Gbps (USB 3.2 5 Gbps (USB 3.2  
Gen1) interface is Gen1) peripherals  
SuperSpeed USB 5 Gbps (USB 3.2  
Gen1)-compatible.  
slow  
working slowly or  
not working at all  
• Some computers have USB 3.2, USB  
2.0, and USB 1.1 ports. Ensure that the  
correct USB port is used.  
• Reconnect the upstream cable to your  
computer.  
• Reconnect the USB peripherals  
(downstream connector).  
• Reboot the computer.  
Wireless USB  
peripherals stop  
working when a  
Wireless USB  
peripherals  
responding slowly  
• Increase the distance between the  
USB 3.2 peripherals and the wireless  
USB receiver.  
USB 3.2 device is or only working as  
• Position your wireless USB receiver as  
close as possible to the wireless USB  
peripherals.  
plugged in  
the distance  
between itself and  
its receiver  
• Use a USB-extender cable to position  
the wireless USB receiver as far away  
as possible from the USB 3.2 port.  
decreases  
Troubleshooting  
ꢀ  
6ꢀ 5  
 
Appendix  
WARNING: Safety instructions  
WARNING: Use of controls, adjustments, or procedures other than  
those specified in this documentation may result in exposure to shock,  
electrical hazards, and/or mechanical hazards.  
For information on safety instructions, see Safety, Environmental, and Regulatory  
Information (SERI).  
FCC notices (U.S. only) and other regulatory information  
For FCC notices and other regulatory information, see the regulatory compliance  
Contact Dell  
For customers in the United States, call 800-WWW-DELL (800-999-3355).  
NOTE: If you do not have an active Internet connection, you can find  
contact information on your purchase invoice, packing slip, bill, or Dell  
product catalog.  
Dell provides several online and telephone-based support and service  
options. Availability varies by country and product, and some services may  
not be available in your area.  
• Online technical assistance — www.dell.com/support/monitors  
• Contacting Dell — www.dell.com/contactdell  
EU product database for energy label and product information  
sheet  
66  
Appendix  
           

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