Dell S2317HWi Monitor
User’s Guide
Model: S2317HWi
Regulatory model: S2317HWib
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Plug and Play Capability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Attaching the Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Power On the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Power Off the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Contents
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3
Front-Panel Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
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Contents
About Your Monitor
Introduction
The Dell Wireless Monitor enables your laptop computer, Tablet & Mobile Phone devices
to display your screen image via WiFi Direct interface. When you connect the Laptop,
Tablet & Mobile Phone to the Dell Wireless Monitor, you can access the mouse &
keyboard connected to the Monitor to control the Compute device (Laptop, Tablet or
Mobile Phone).
Dell Wireless Monitor also enables your Laptop & Mobile Phone to be connected
simultaneously via WiFi Direct interface. The Laptop displayed in full screen and the
Mobile Phone will be displayed as an overlay (PiP) image.
NOTE: The monitor is equipped with an antenna of the radio transmitter, so we
recommend that you keep a safe distance of 20 cm at least between the monitor
and you.
Package Contents
Your monitor ships with the components shown below. Ensure that you have received all
NOTE: Some items may be optional and may not ship with your monitor. Some
features or media may not be available in certain countries.
Monitor
Stand Arm
About Your Monitor
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5
Wireless Charging Base
Power Adapter
Power Cable (Varies by
Country)
HDMI Cable
• Drivers and
Documentation Media
• Quick Setup Guide
• Safety, Environmental,
and Regulatory
Information
• Wireless Safety and
Regulatory Information
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About Your Monitor
Product Features
The Dell S2317HWi flat panel display has an active matrix, Thin-Film Transistor (TFT),
Liquid Crystal Display (LCD) and LED backlight. The monitor features include:
•
58.42 cm (23-inch) viewable area display (measured diagonally).
1920 x 1080 resolution, plus full-screen support for lower resolutions.
•
•
Wireless connectivity via IEEE 802.11 ac, bluetooth, and Screencast.
Wide viewing angle to allow viewing from a sitting or standing position, or while
moving from side-to-side.
•
•
Plug and play capability if supported by your system.
HDMI connectivity makes it simple and easy to connect with legacy and new
systems.
•
•
•
Built-in Speaker (3 W) x 2.
On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
Software and documentation media includes an Information File (INF), Image Color
Matching File (ICM), and product documentation.
•
•
•
Dell Display Manager Software included (in the CD shipped with the monitor).
Energy Saver feature for Energy Star compliance.
Screenovate drivers/app to support additional/enhanced HID sharing features will
®
be included for Windows 7/8.x/10.
•
•
Security-lock slot.
Capability to switch from wide aspect to standard aspect ratio while maintaining
the image quality.
•
•
•
•
•
•
EPEAT Silver Rating.
TCO-Certified Displays.
BFR/PVC- Reduced.
High Dynamic Contrast Ratio (8,000,000:1).
3 W standby power when in the Wireless Standby mode.
Energy Gauge shows the energy level being consumed by the monitor in real time
(consumption from the wireless charging base is not included).
•
Wireless charging stand base, designed for Qi/PMA compliance*, makes wireless
charging possible for your smartphones or mobile devices.
* The “Qi” symbol is a trademark of the Wireless Power Consortium; the PMA logo is a
property of Power Matters Alliance, Inc.
About Your Monitor
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7
Identifying Parts and Controls
Front View
Front panel controls
Label
Description
1
Function buttons (For more information, see Operating the Monitor
)
2
Power On/Off button (with LED indicator)
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About Your Monitor
Back View
Back view with monitor stand
Use
Label
Description
1
2
3
4
5
6
Stand release latch
Releases stand from monitor by using a long
screwdriver to push.
Security-cable slot
Secures monitor with security lock (optional
purchase).
Barcode serial number
label
Refer to this label if you need to contact Dell for
technical support.
Cable management slot
Use to organize cables by placing them through
the slot.
DC out cable
Plugs to the power-adapter port on the monitor,
with a 19.5 V DC power supply.
Power-adapter port
Connect the power cable of the wireless charging
stand, with a 19.5 V DC power supply.
About Your Monitor
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9
Side View
45-degree side view
Use
Label
Description
1
Wireless charging LED Notifies the charging status of your Qi/PMA device.
(For more information, see Charge Status LED
)
2
Wireless charging pad
• Charge your Qi (WPC) or PMA compliance devices.
• Align your device to the pad to get max charging.
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About Your Monitor
Bottom View
Bottom view without monitor stand
Description
Label
1
Use
Power-adapter port
Connects the DC out cable of the wireless charging
base.
2
Line-out port
Connect your speakers. (sold separately)
NOTE: This port does not support headphones.
3
4
HDMI port
Connect your computer with the HDMI cable.
Micro-B port
This port is for service or debugging only. (NOT for
end-user)
5
6
USB downstream port Connect your USB keyboard and mouse. Other USB
devices are restricted to USB Ethernet, USB
Thumbdrive or USB 2.0 Hubs.
Regulatory label
Lists the regulatory approvals.
About Your Monitor
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11
Monitor Specifications
Flat Panel Specifications
Model
S2317HWi
Screen type
Active matrix - TFT LCD
In-Plane Switching Type
Panel technology
Viewable image
Diagonal
584.2 mm (23 inches)
Horizontal, Active Area
Vertical, Active Area
Area
509.18 mm (20.05 inches)
286.41 mm (11.28 inches)
2
2
1458.34 cm (226.04 inch )
Pixel pitch
0.265 mm x 0.265 mm
178° (vertical) typical
Viewing angle
178° (horizontal) typical
250 cd/m² (typical)
Luminance output
Contrast ratio
1000 to 1 (typical)
8,000,000 to 1 (typical Dynamic Contrast On)
Low Haze with 3H hardness
LED edgelight system
6 ms gray to gray (typical)
16.78 million colors
Faceplate coating
Backlight
Response time
Color depth
Color gamut
82% (typical)*
* Color gamut (typical) is based on CIE1976 (82%) and CIE1931 (72%) test standards.
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About Your Monitor
Resolution Specifications
Model
S2317HWi
Horizontal scan range
Vertical scan range
30 kHz to 83 kHz(automatic)
56 Hz to 76 Hz (automatic)
Maximum preset resolution 1920 x 1080 at 60 Hz
Supported Video Modes
Model
S2317HWi
Video display capabilities
480p, 480i, 576p, 576i, 720p, 1080i, 1080p
Preset Display Modes
Display Mode
Horizontal
Frequency (kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
VESA, 720 x 400
VESA, 640 x 480
VESA, 640 x 480
VESA, 800 x 600
VESA, 800 x 600
VESA, 1024 x 768
VESA, 1024 x 768
VESA, 1152 x 864
VESA, 1280 x 1024
VESA, 1280 x 1024
VESA, 1600 x 1200
VESA, 1920 x 1080
31.5
31.5
37.5
37.9
46.9
48.4
60.0
67.5
64.0
80.0
75.0
67.5
70.1
60.0
75.0
60.3
75.0
60.0
75.0
75.0
60.0
75.0
60.0
60.0
28.3
25.2
-/+
-/-
31.5
-/-
40.0
49.5
+/+
+/+
-/-
65.0
78.8
+/+
+/+
+/+
+/+
+/+
+/+
108.0
108.0
135.0
162.0
148.5
About Your Monitor
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13
Electrical Specifications
Model
S2317HWi
Video input signals
HDMI 1.4, 600 mV for each differential line, 100 ohm
input impedance per differential pair
Inrush current
120 V: 30 A (Max.) at 0 °C (cold start)
240 V: 60 A (Max.) at 0 °C (cold start)
AC/DC Input voltage/
Delta adapter DA65NM111-00: 100 VAC to 240 VAC/50
Adapter frequency/current Hz to 60 Hz 3 Hz/1.6 A (Max.)
Chicony adapter HA65NS5-00: 100 VAC to 240 VAC/50
Hz to 60 Hz 3 Hz/1.7 A (Max.)
Output: 19.5 V DC/3.34 A
Output voltage/
current
Physical Characteristics
Model
S2317HWi
Signal cable type
Digital: HDMI, 19 pins
Dimensions (with stand)
Height
408.1 mm (16.07 inches)
520.7 mm (20.50 inches)
196.1 mm (7.72 inches)
Width
Depth
Dimensions (without stand)
Height
311.6 mm (12.27 inches)
520.7 mm (20.50 inches)
54.2 mm (2.13 inches)
Width
Depth
Stand dimensions
Height
182.5 mm (7.19 inches)
262.4 mm (10.33 inches)
196.1 mm (7.72 inches)
Width
Depth
Weight
Weight with packaging
6.11 kg (13.47 lbs)
Weight with stand assembly and
cables
4.5 kg (9.92 lbs)
Weight without stand assembly
3.2 kg (7.05 lbs)
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About Your Monitor
Weight of stand assembly
Front frame gloss
0.82 kg (1.81 lbs)
Black frame - 85% gloss unit
Speaker Specifications
Model
S2317HWi
Speaker rated power
Frequency Response
Impedance
2 x 3 W
200 Hz - 20 kHz
8 ohm
Wireless Specifications
Model
S2317HWi
Processor
Standard
Qualcomm Octa-core
802.11 ac
Frequency Band
Connectivity
Security
2.4 GHz, 5 GHz - Concurrent
WiFi Direct, Screencast
WPA, WPA2
Content DRM
HDCP 2.2
Environmental Characteristics
Model
S2317HWi
Temperature
Operating
0 °C to 40 °C (32 °F to 104 °F)
Non-operating
• Storage: -20 °C to 60 °C (-4 °F to 140 °F)
• Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
Humidity
Operating
10% to 80% (non-condensing)
Non-operating
• Storage: 5% to 90% (non-condensing)
• Shipping: 5% to 90% (non-condensing)
Altitude
Operating
5,000 m (16,404 ft) (maximum)
About Your Monitor
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15
Non-operating
12,192 m (40,000 ft) (maximum)
Thermal dissipation
• 187.66 BTU/hour (maximum)
• 81.89 BTU/hour (typical)
Power Management Modes
If you have VESA's DPM™ compliance display card or software installed in your PC, the
monitor can automatically reduce its power consumption when not in use. The following
table shows the power consumption and signaling of this automatic power saving
feature.
VESA Modes Horizontal Vertical
Sync Sync
Video
Power
Indicator
Power
Consumption
Normal
operation
Active
Active
Active
White
55 W (maximum)*
24 W (typical)
Wireless
standby mode
Inactive
-
Inactive
-
Blanked White (breathing)
Off
Less than 3 W
(network standby)
Switch off
-
Less than 0.3 W
Energy Star
Power Consumption
On mode
20.9 W **
* Maximum power consumption with max luminance, and USB active.
** Energy consumption (On Mode) is tested at 230 Volts / 50 Hz. Measurements are
indicative for monitor head only without charging base turned on.
This document is informational only and reflects laboratory performance. Your product
may perform differently, depending on the software, components and peripherals you
ordered and shall have no obligation to update such information. Accordingly, the
customer should not rely upon this information in making decisions about electrical
tolerances or otherwise. No warranty as to accuracy or completeness is expressed or
implied.
®
NOTE: This monitor is ENERGY STAR -compliant.
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About Your Monitor
The OSD functions only in the normal operation mode. When any button is pressed
under HDMI mode (with Auto Select function turned Off), the following message will be
displayed:
Activate the computer and the monitor to gain access to the OSD.
Pin Assignments
HDMI Connector
Pin
19-pin Side of the
Number
Connected Signal Cable
1
2
TMDS DATA 2+
TMDS DATA 2 SHIELD
TMDS DATA 2-
3
4
TMDS DATA 1+
5
TMDS DATA 1 SHIELD
TMDS DATA 1-
6
7
TMDS DATA 0+
8
TMDS DATA 0 SHIELD
TMDS DATA 0-
9
10
11
12
13
14
15
16
TMDS CLOCK+
TMDS CLOCK SHIELD
TMDS CLOCK-
CEC
Reserved (N.C. on device)
DDC CLOCK (SCL)
DDC DATA (SDA)
About Your Monitor
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17
17
18
19
DDC/CEC Ground
+5V POWER
HOT PLUG DETECT
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor
automatically provides the computer system with its Extended Display Identification Data
(EDID) using Display Data Channel (DDC) protocols so the system can configure itself
and optimize the monitor settings. Most monitor installations are automatic; you can
select different settings if desired. For more information about changing the monitor
settings, see Operating the Monitor
.
Universal Serial Bus (USB) Interface
This section gives you information about the USB ports that are available on the monitor.
NOTE: This monitor is High-Speed USB 2.0 compatible.
Transfer Speed
High speed
Data Rate
Power Consumption*
2.5 W (Max, each port)
2.5 W (Max, each port)
2.5 W (Max, each port)
480 Mbps
Full speed
12 Mbps
1.5 Mbps
Low speed
USB Downstream Connector
Pin Number
4-pin Side of the Connector
1
2
3
4
VCC
DMD
DPD
GND
USB Ports
•
2 downstream - bottom
NOTE: USB 2.0 Ports are dedicated for Wireless mode use.
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About Your Monitor
NOTE: The monitor's USB interface works only when the monitor is On or in
power-save mode. If you turn Off the monitor and then turn it On, the attached
peripherals may take a few seconds to resume normal functionality.
LCD Monitor Quality and Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more
pixels to become fixed in an unchanging state which are hard to see and do not affect
the display quality or usability. For more information on Dell Monitor Quality and Pixel
Maintenance Guidelines
Cleaning Your Monitor
WARNING: Before cleaning the monitor, unplug the monitor power cable from
the electrical outlet.
For best practices, follow the instructions in the list below while unpacking, cleaning, or
handling your monitor:
•
To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If
possible, use a special screen-cleaning tissue or solution suitable for the anti-
static coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or
compressed air.
•
•
•
•
Use a lightly-dampened, warm cloth to clean the monitor. Avoid using
detergent of any kind as some detergents leave a milky film on the monitor.
If you notice white powder when you unpack your monitor, wipe it off with a
cloth.
Handle your monitor with care as a darker-colored monitor may get scratched
and show white scuff marks more than a lighter-colored monitor.
To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and turn Off your monitor when not in use.
About Your Monitor
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19
Setting Up the Monitor
Attaching the Stand
NOTE: The stand is detached when the monitor is shipped from the factory.
NOTE: The following steps are applicable for connecting the stand that shipped
with your monitor. For setting up any other stand, see the documentation that
shipped with it.
To attach the monitor stand:
1
2
3
Place the monitor on a soft cloth or cushion.
Insert the wireless charging base into the stand arm.
Using the screw handle, tighten the captive screw on the base.
After fully tightening the screw, fold the screw handle flat within the recess.
4
5
Insert the tabs on the upper part of the stand arm into the grooves on the back of
the monitor.
Press down the stand till it snaps into place.
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Setting Up the Monitor
Connecting Your Monitor
WARNING: Before you perform any of the procedures in this section, follow the
.
NOTE: The monitor is equipped with an antenna of the radio transmitter, so we
recommend that you keep a safe distance of 20 cm at least between the monitor
and you.
NOTE: Route the cables through the cable-management slot before connecting
them.
NOTE: Do not connect all cables to the computer at the same time.
To connect your monitor to the computer:
1
Turn Off your computer and disconnect the power cable.
2
Connect the DC out cable of the wireless charging base to the power adapter port
on the monitor.
3
4
Connect the HDMI cable from your monitor to the computer.
Connect the power cable with 19.5V DC adapter (supplied with the monitor) to the
power adapter port on the wireless charging base.
5
6
Connect the power cables for your computer and monitor into nearby outlets.
Turn On the monitor and the computer.
Connecting the HDMI cable
CAUTION: The graphics are used for the purpose of illustration only. Appearance
of the computer may vary.
Setting Up the Monitor
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21
Organizing Your Cables
Use the cable-management slot to organize the cables connected to your monitor.
NOTE: After the cables are connected, they will have to be disconnected again to
route them through the hole.
Removing the Monitor Stand
NOTE: To prevent scratches on the LCD screen while removing the stand, ensure
that the monitor is placed on a soft, clean surface.
To remove the stand:
1
Place the monitor on a soft cloth or cushion.
2
Use a long and thin screwdriver to push the release latch.
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Setting Up the Monitor
3
After the latch is released, remove the stand away from monitor.
Setting Up the Monitor
|
23
Operating the Monitor
Power On the Monitor
Use the Power button to turn On the monitor.
Power Off the Monitor
When the input source is set to wireless,
•
a short press (< 3 seconds) on the Power button will put the monitor into
standby mode. During standby mode, the white LED indicator on the Power
button blinks slowly.
•
a long press on the Power button will put the monitor into power off mode.
When the input source is set to HDMI,
a press on the Power button will put the monitor power off mode.
•
NOTE: If the HDMI cable is disconnected from the HDMI port, or your system is in
the standby mode, the Power button blinks white indicating that the monitor has
been in power-save mode.
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Operating the Monitor
Using the Front-Panel Controls
Use the control buttons on the front of the monitor to adjust the characteristics of the
image being displayed. As you use these buttons to adjust the controls, an OSD shows
the numeric values of the characteristics as they change.
The following table describes the front-panel buttons:
Front-Panel Button
Description
1
Use this button to choose from a list of preset color modes.
Shortcut key/
Preset Modes
2
Use this button to adjust the volume. Minimum is ‘0’ (-).
Maximum is ‘100’ (+).
Shortcut key/
Volume
3
Use the MENU button to launch the On-Screen Display
(OSD) and select the OSD Menu. See Accessing the Menu
Menu
Exit
4
5
Use this button to go back to the main menu or exit the OSD
main menu.
Use the Power button to turn the monitor On and Off.
Solid white light indicates the monitor is turned on. Blinking
white light indicates it is in power-save mode.
Power
(with power light
indicator)
Operating the Monitor
|
25
Front-Panel Button
Use the buttons on the front of the monitor to adjust the image settings.
Front-Panel Button
Description
1
Use the Up button to adjust (increase ranges) items in the OSD menu.
Up
2
Use the Down button to adjust (decrease ranges) items in the OSD
menu.
Down
3
Use the OK button to confirm your selection in the OSD menu.
OK
4
Use the Back button to go back to the previous menu.
Back
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Operating the Monitor
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: Any changes you make are automatically saved when you move to another
menu, exit the OSD menu, or wait for the OSD menu to automatically close.
1
Use the
button to launch the OSD menu and display the main menu.
2
Use the
and
buttons to move between the setting options. As you move
from one icon to another, the option name is highlighted.
3
4
5
Use the
Use the
Use
button once to activate the highlighted option.
and buttons to select the desired parameter.
to enter the slide bar and then use the and buttons, according to
the indicators on the menu, to make your changes.
6
Use the button to return to the main menu.
Operating the Monitor
|
27
Icon
Menu and
Submenus
Description
Use this menu to activate brightness/contrast adjustment.
Brightness/
Contrast
Brightness adjusts the luminance of the backlight.
Brightness
Contrast
Use the
button to increase the brightness and use the
button to decrease the brightness (min. 0 / max. 100).
NOTE: Manual adjustment of Brightness is disabled when Dynamic
Contrast is switched On.
Adjust the Brightness first, and then adjust the Contrast only if further
adjustment is necessary.
Use the
button to increase the contrast and use the
button
to decrease the contrast (min. 0 / max. 100).
The Contrast function adjusts the degree of difference between
darkness and lightness on the monitor screen.
Enable this function to charge your mobile device wirelessly.
Wireless
Charging
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Operating the Monitor
Use the Input Source menu to select between the different video
signals that may be connected to your monitor.
Input Source
Select the Wireless input when you intend to use the wireless
Wireless
HDMI
connection. Use
to select the wireless input source.
Select the HDMI input when you are using the HDMI connector. Use
to select the HDMI input source.
Turning on the function allows you to scan for available input sources.
Reset your monitor input settings to the factory settings.
Auto Select
Reset Input
Source
Use Color to adjust the color setting mode.
Color
Operating the Monitor
|
29
When you select Preset Modes, you can choose Standard,
Multimedia, Movie, Game, Paper, Warm, Cool, or Custom Color from
the list.
Preset Modes
• Standard: Loads the monitor's default color settings. This is the
default preset mode.
• Multimedia: Loads color settings ideal for multimedia applications.
• Movie: Loads color settings ideal for movies.
• Game: Loads color settings ideal for most gaming applications.
• Paper: Loads brightness and sharpness settings ideal for viewing
text. Blend the text background to simulate paper media without
affecting color images. Applies to RGB input format only.
• Warm: Increases the color temperature. The screen appears
warmer with a red/yellow tint.
• Cool: Decreases the color temperature. The screen appears cooler
with a blue tint.
• Custom Color: Allows you to manually adjust the color settings.
Use the
and
buttons to adjust the three colors (R, G, B)
values and create your own preset color mode.
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|
Operating the Monitor
Allows you to set the video input mode to:
Input Color
Format
RGB: Select this option if your monitor is connected to a computer (or
DVD player) using the HDMI cable.
YPbPr: Select this option if your monitor is connected to a DVD player
by YPbPr using the HDMI cable; or if the DVD color output setting is
not RGB.
This feature can shift the color of the video image to green or purple.
Hue
This is used to adjust the desired flesh tone color. Use
adjust the hue from '0' to '100'.
or
to
Use
Use
to increase the green shade of the video image.
to increase the purple shade of the video image.
NOTE: Hue adjustment is available only when you select Movie or
Game preset mode.
This feature can adjust the color saturation of the video image. Use
Saturation
or
to adjust the saturation from '0' to '100'.
Use
Use
to increase the colorful appearance of the video image.
to increase the monochrome appearance of the video image.
NOTE: Saturation adjustment is available only when you select Movie
or Game preset mode.
Reset your monitor color settings to the factory settings.
Reset Color
Operating the Monitor
|
31
Use Display to adjust image.
Display
Adjusts the image ratio to Wide 16:9, 4:3, or 5:4.
Aspect Ratio
Sharpness
This feature can make the image look sharper or softer.
Use
or
to adjust the sharpness from '0' to '100'.
Allows you to increase the level of contrast to provide sharper and
more detailed image quality.
Dynamic
Contrast
Use the
button to turn the Dynamic Contrast on or off.
NOTE: Dynamic Contrast provides higher contrast if you select Game
or Movie preset mode.
Allows you to set the Response Time to Normal or Fast.
Response
Time
Select this option to restore default display settings.
Reset Display
Audio
Allows you to set the volume level of speakers.
Volume
Use
or
to adjust the volume level from 0 to 100.
Allows you to enable or disable the speaker function.
Select this option to restore default audio settings.
Speaker
Reset Audio
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Operating the Monitor
Energy
Allows you to enable or disable Auto Power Off.
This function is applicable only when Input Source is set to Wireless.
When enabled:
Auto Power
Off
•
The monitor powers off after more than 5 minutes of
inactivity while in Standby mode (indicated by a slow
blinking white LED on the Power button).
•
The monitor resumes normal operation with any user
activity is detected.
When disabled:
The monitor remains active at all times and does not go
into Off mode.
•
Allows you to set the power LED indicator On or Off to save energy.
Power Button
LED
Select this option to restore default Energy settings.
Reset Energy
Operating the Monitor
|
33
Select this option to adjust the settings of the OSD, such as, the
languages of the OSD, the amount of time the menu remains on
screen, and so on.
Menu
Language options set the OSD display to one of the eight languages
(English, Spanish, French, German, Brazilian Portuguese, Russian,
Simplified Chinese, or Japanese).
Language
Select this option to change the menu transparency by using the
Transparency
Timer
and
buttons (min. 0 / max. 100).
Allows you to set the time for which the OSD remains active after you
press a button on the monitor.
Use
or
to adjust the slider in 1 second increments, from 5 to
60 seconds.
Controls user access to adjustments. When Lock is selected, no user
adjustments are allowed. All buttons are locked.
Lock
NOTE:
Unlock function– Only hard unlock (press and hold the button beside
the power button for 6 seconds).
Lock function – Either soft lock (through the OSD menu) or hard lock
(press and hold the button beside the power button for 6 seconds).
Reset all OSD settings to the factory preset values.
Reset Menu
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|
Operating the Monitor
Users can choose a feature from Preset Modes, Brightness/Contrast,
Input Source, Aspect Ratio, or Volume and set it as a shortcut key.
Personalize
Select this option to adjust the OSD settings, such as the DDC/CI, LCD
Conditioning, and so on.
Others
Operating the Monitor
|
35
DDC/CI (Display Data Channel/Command Interface) allows your
monitor parameters (brightness, color balance, and etc.) to be
adjustable via the software on your computer.
DDC/CI
You can disable this feature by selecting Disable.
Enable this feature for best user experience and optimum
performance of your monitor.
NOTE: The function is only available when using an HDMI connection.
Helps reduce minor cases of image retention. Depending on the
degree of image retention, the program may take some time to run.
You can enable this feature by selecting Enable.
LCD
Conditioning
Reset all settings under the Others menu to the factory preset values.
Reset Others
Factory Reset
Reset all settings to the factory preset values.
NOTE: This monitor has a built-in feature to automatically calibrate the brightness
to compensate for LED aging.
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|
Operating the Monitor
OSD Warning Messages
When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie),
manual brightness adjustment is disabled.
When the monitor does not support a particular resolution mode, you will see the
following message:
This means that the monitor cannot synchronize with the signal that it is receiving from
ranges addressable by this monitor. Recommended mode is 1920 x 1080.
You will see the following message before the DDC/CI function is disabled:
When the monitor goes into power-save mode, the following message appears:
or
Operating the Monitor
|
37
Activate the computer and wake up the monitor to gain access to the OSD
.
If you press any button other than the power button, the following message will appear
under HDMI mode (with Auto Select function turned off):
If HDMI input is selected and the corresponding cable is not connected, a dialog box as
shown below appears.
Use only the supplied power adapter to connect to this monitor and AC mains. Using
adapter other than the one supplied may cause malfunction and damage to the monitor,
the following error message will appear:
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|
Operating the Monitor
Setting the Maximum Resolution
To set the maximum resolution for the monitor:
®
®
®
In Windows 7, Windows 8, and Windows 8.1:
®
®
1
For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2
3
4
Right-click on the desktop and click Screen Resolution.
Click the Dropdown list of the Screen Resolution and select 1920 x 1080.
Click OK.
®
In Windows 10:
1
2
3
4
Right-click on the desktop and click Display settings.
Click Advanced display settings.
Click the dropdown list of Resolution and select 1920 x 1080.
Click Apply.
If you do not see 1920 x 1080 as an option, you may need to update your graphics driver.
Depending on your computer, complete one of the following procedures:
If you have a Dell desktop or portable computer:
•
latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
•
•
Go to the support site for your computer and download the latest graphic drivers.
Go to your graphics card website and download the latest graphic drivers.
Operating the Monitor
|
39
Using Tilt
The stand shipped with your monitor supports tilt up to 5 degree forward and 21 degree
backward.
Using the Wireless Charging Base
The stand base of your monitor allows you to charge a Qi (WPC)/PMA certified
smartphone or mobile device wirelessly. For more information about wireless charging
Setting Up the Wireless Charging Function
Before starting to charge your mobile device wirelessly, follow the instructions below:
1
Ensure that the DC out cable and power cable are connected properly and secure,
as illustrated below.
40
|
Operating the Monitor
2
3
Use the Menu button on the front panel to display the main OSD menu.
Use the
or
buttons to move to the Wireless Charging menu.
4
5
Use the
Use the
button to enable the function.
button to save the changes and return to the main menu.
NOTE: Always enable the Wireless Charging function in the OSD menu before you
can use the wireless charging function.
6
The white LED appears for 3 seconds and then goes off to indicate that the wireless
charging function is turned On.
To turn Off the wireless charging function, go to the Wireless Charging menu and use
to disable the function.
Operating the Monitor
|
41
Charging Your Mobile Device Wirelessly
NOTE: Always enable the Wireless Charging function in OSD before you can use
details.)
To charge your mobile device wirelessly:
1
Read the documentations that shipped with the mobile device for information on
how to use the wireless charging function.
2
Make sure that the charging area of the wireless charging base is clear of any object
and then place your mobile device at the center of the charging area.
3
When the device is properly placed on the charging area, the LED turns white
indicating that your device is getting charged.
4
When the battery of the device is fully charged (usually > 98%), the white LED light
turns off.
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|
Operating the Monitor
WARNING: Do not charge a non Qi (WPC)/PMA certified device, or place any
other object in the wireless charging area. If you use a Qi (WPC)/PMA certified
wireless charging cover for the mobile device, do not place the cover in the
charging area without the mobile device in it.
WARNING: Do not place any magnetic storage media (like floppy disks or credit
cards) near the charging area. The data on the media can get erased.
NOTE: The time taken to charge the mobile device completely depends on the
charge remaining on the device and it's charging efficiency.
NOTE: To avoid any interference while your device is charging, do not place
anything around the device and the charging area.
NOTE: It is normal that the charging stand base and mobile device become warm
while charging.
NOTE: The wireless charging function will be turned off if the monitor power is
turned Off.
Charge Status LED Behavior
The following table describes the status that LED indicates:
LED Indicator
Activities
White LED appears for 3 seconds and
turns off
Wireless charging is enabled.
LED does not turn on when the device Not charging.
is placed in the charging area
White LED
Charging.
White LED turns off
The battery of your device is fully charged.
White LED appears for 2 seconds and
turns off
Notifies that the battery of your device is
actually fully charged and you may want to
remove it from the charging pad.
Operating the Monitor
|
43
Mirroring Your Device's Screen on the Monitor
Setting Up Wireless Connection
Dell Wireless Monitor allows you to wirelessly display and manage content. Wireless
®
®
display is supported by Windows 8.1, Windows 10, Android™ 5.0 or newer version
®
operating systems via Screencast. Wireless display is supported by Windows 7 via Dell
Wireless Monitor Software.
When the input source for the monitor is set to wireless, the Dell wireless home screen
allows you to configure more advanced wireless settings.
Navigating the Home Screen
1
2
Dell xxxx
Connect your device
Windows users visit
Get the app on Google Play
"DELL Wireless Monitor”
3
NOTE: The illustration is for reference only and may differ from the newer versions.
Label
1
Item
Description
SSID (Service Set
Identifier)
Displays the network name (SSID) of your wireless
monitor, broadcasted over Wi-Fi and identified by
your smart devices.
You may change the name, see Band Selection
.
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|
Mirroring Your Device's Screen on the Monitor
2
3
Settings
The Settings menu is your main hub for your
wireless monitor and general settings. See Using
.
Information and
Assistance
For further information or assistance, visit Dell
Support website: www.dell.com/wirelessmonitors
or download DELL Wireless Monitor app from
Google Play™ store to your Android smart device.
Using the Settings menu
Clicking the Settings menu icon,
, opens the following menu options.
Band Selection
Rename
Advanced
Factory Reset
About
Menu
Description
Band Selection
Allows you to switch between 2.4 GHz and 5 GHz bands. The
default setting is Auto.
NOTE: It is recommended that you use the default setting of
Auto if you can not determine the best Wi-Fi channel for your
device.
Rename
Advanced
Factory Reset
About
Select to display the Rename dialog box. Then use the keyboard
to change the network name (SSID) of the your monitor.
The default setting is Enabled, allowing you to mirror two of your
Screencast-capable devices’ screens in real-time.
Select OK to restore default settings. Selecting Cancel will quit
without saving.
Select to view the current version number.
Mirroring Your Device's Screen on the Monitor
|
45
Connecting the Monitor via Screencast or Screen
Mirror
To wirelessly connect the monitor with your computer, click the link below of the
operating system (OS) you are using to see more details.
•
•
•
To wirelessly connect the monitor with an Android device, you may use either the
Settings menu on the device or DELL Wireless Monitor app, downloaded from Google
Play store. Click the link below to see more details.
•
•
NOTE: The environment surrounding the monitor and the computer may affect
transmission signal and compromise signal strength. Avoid placing objects between
the monitor and the connecting device that may interfere with the normal wireless
operations.
®
Using Windows 10
NOTE: The illustrations below are for reference only and may differ from your
actual computer screen based on the settings, version, and the language of your
operating system.
Connecting to a Device
1
Select Connect from the Action Center.
Connect
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|
Mirroring Your Device's Screen on the Monitor
2
Select the SSID name as displayed on your monitor from the list.
Video
Then select
on your monitor to accept connection, and your device will start
projecting images to your monitor.
Device_xxxx
is trying to connect
NOTE: You will not be asked to verify subsequent connections for the same device.
NOTE: To control the projected images with keyboard and mouse connected to
your monitor, select Allow input from a keyboard or mouse connected to this
display.
Connected
Change projection mode
Allow input from a keyboard or mouse
connected to this display
Disconnect
Mirroring Your Device's Screen on the Monitor
|
47
Changing the Projection Mode
1
Select Project from the Action Center.
Project
2
Select your Projection Mode.
PC screen only
Duplicate
Extend
Second screen only
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|
Mirroring Your Device's Screen on the Monitor
Disconnecting from a Device
1
Select Connect from the Action Center.
Connect
2
Select Disconnect and your device will stop projecting images to your monitor.
Connected Second Screen
Change projection mode
Disconnect
Mirroring Your Device's Screen on the Monitor
|
49
®
Using Windows 8.1
NOTE: The illustrations below are for reference only and may differ from your
actual computer screen based on the settings, version, and the language of your
operating system.
Connecting to a Device
1
Select Devices from the Charms bar.
Devices
2
Select Project from the Devices menu.
Project
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|
Mirroring Your Device's Screen on the Monitor
3
Select Add a wireless display from the Project menu.
Second Screen
Add a wireless display
Then select
on your monitor to accept connection, and your device will start
projecting images to your monitor.
Device_xxxx
is trying to connect
NOTE: You will not be asked to verify subsequent connections for the same device.
NOTE: You may control the projected images with keyboard and mouse connected
to your monitor.
Mirroring Your Device's Screen on the Monitor
|
51
Changing the Projection Mode
1
Select Devices from the Charms bar.
Devices
2
Select Project from the Devices menu.
Project
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|
Mirroring Your Device's Screen on the Monitor
3
Select your Projection Mode.
Duplicate
Extend
Second screen only
Disconnecting from a Device
Select Devices from the Charms bar.
1
Devices
Mirroring Your Device's Screen on the Monitor
|
53
2
Select Project from the Devices menu.
Project
3
Select Disconnect and your device will stop projecting images to your monitor.
Disconnect
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|
Mirroring Your Device's Screen on the Monitor
®
Using Windows 7
NOTE: Download the Dell Wireless Monitor Software before making wireless
connection to your monitor.
NOTE: The illustrations below are for reference only and may differ from your
actual computer screen based on the settings, version, and the language of your
operating system.
Connecting to a Device
1
Open the Dell Wireless Monitor Software and it will automatically search for
available devices.
Wireless Monitor
Select a monitor
Refresh
Searching
2
When the SSID name as displayed on your monitor shows up on the list, click
Connect.
Wireless Monitor
Select a monitor
Dell xxxx
Refresh
Connect
Mirroring Your Device's Screen on the Monitor
|
55
Then select
on your monitor to accept connection, and your device will start
projecting images to your monitor.
Device_xxxx
is trying to connect
NOTE: You will not be asked to verify subsequent connections for the same device.
Changing the Projection Mode
1
Click on the Dell Wireless Monitor Software.
Select your Projection Mode.
2
Wireless Monitor
Dell xxxx
Disconnect
PC only
Second screen only
Duplicate
Extend
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|
Mirroring Your Device's Screen on the Monitor
Disconnecting from a Device
1
Click on the Dell Wireless Monitor Software.
2
Click Disconnect and your device will stop projecting images to your monitor.
Wireless Monitor
Disconnect
Dell xxxx
PC only
Duplicate
Extend
Second screen only
Using Settings on an Android™ Smartphone
Use Settings to connect to a Device
1
Open the Settings menu of your device.
2
Tap Display, then tap Screen Mirroring (depending on your device manufacturer,
the name may be different).
3
4
Tap Cast.
Tap the Menu icon, then select Enable wireless display.
5
Wait for a couple of seconds for the connection, then select
on your monitor
to accept connection, and your device will start projecting images to your monitor.
Android_xxxx
is trying to connect
NOTE: You will not be asked to verify subsequent connections for the same device.
To stop projecting images to your monitor, swipe down the notification shade with two
fingers from the top of your screen and touch Disconnect.
Mirroring Your Device's Screen on the Monitor
|
57
Using DELL Wireless Monitor App on an Android™ Smartphone
Connecting to a Device
1
Turn on Wi-Fi and Bluetooth connection on your Android device.
NOTE: If the Bluetooth on your Android device is turned on before making the
connection, you will be able to control the casted screen with keyboard or mouse
connected to your monitor after connection is made.
2
Tap to activate the DELL Wireless Monitor app on your Android device.
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|
Mirroring Your Device's Screen on the Monitor
3
Tap Cast Settings.
4
Tap the SSID name as displayed on your monitor.
Wireless display
Wireless display
Mirroring Your Device's Screen on the Monitor
|
59
Then select
on your monitor to accept connection, and your Android device
will start projecting images to your monitor.
Android_xxxx
is trying to connect
NOTE: You will not be asked to verify subsequent connections for the same device.
NOTE: If your device settings differ from those shown above, please refer to your
device manual for Cast Screen connection instructions.
Disconnecting from a device
1
Tap to activate the DELL Wireless Monitor app on your Android device.
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|
Mirroring Your Device's Screen on the Monitor
2
Tap Cast Settings.
3
Tap the monitor name that is Connected.
Connected
Connected
Mirroring Your Device's Screen on the Monitor
|
61
4
Tap DISCONNECT and your Android device will stop projecting images to your
monitor.
DISCONNECT
DISCONNECT
NOTE: To check whether your device is supported, please visit Dell Support
contact your device manufacturer for compatibility.
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Mirroring Your Device's Screen on the Monitor
Dual Screencast Connection
NOTE: The function is only supported when your computer or Android device has
installed Dell Wireless Monitor software or app.
1
Follow the procedures mentioned in Connecting the Monitor via Screencast or
Screen Mirror to make wireless connection.
2
In the second screen (on the Android device), there are several functions you can
use to control the image:
•
Left-click the mouse to drag the windows.
•
•
•
Click on the
disconnect the Android Device.
icon on the upper right corner of the projected image to
Click on the
or unmute the sound.
icon on the upper right corner of the projected image to mute
Click and drag the lower right corner of the projected image to enlarge or
shrink the image.
Android_xxxx
11:33
Disconnect
Cast screen
Dell xxxx
Connected
11:31 AM
01/01/2016
Search the web and Windows
Mirroring Your Device's Screen on the Monitor
|
63
Updating Software of Wireless Monitor
With the OTA (over-the-air) upgrade feature, the DELL Wireless Monitor can be upgraded
to the most up-to-date version.
Please make sure that you have the following installed and ready:
®
1
2
3
Install DELL Wireless Monitor app on your Windows system.
®
Connect your Windows system to the Internet.
®
Connect your Windows system to the monitor for wireless display.
Connecting Keyboard and Mouse
Dell Wireless Monitor allows user to control device from a single keyboard and mouse
connected to the monitor.
NOTE: Make sure Dell Wireless Monitor Software has been installed before using a
keyboard or mouse to control the computer or Android device.
NOTE: The function support standard keyboard and mouse only.
1
Connect the keyboard or mouse to the USB downstream port of the monitor.
2
Then you can use the keyboard or mouse to control the home screen, computer,
or Android device.
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Mirroring Your Device's Screen on the Monitor
Troubleshooting
WARNING: Before you begin any of the procedures in this section, follow the
.
Self-Test
Your monitor provides a self-test feature that allows you to check whether your monitor
is functioning properly. If your monitor and computer are properly connected but the
monitor screen remains dark, run the monitor self-test by performing the following
steps:
1
2
3
Turn off both your computer and the monitor.
Unplug the video cable from the back of the computer.
Turn on the monitor.
The floating dialog box should appear on-screen (against a black background), if the
monitor cannot sense a video signal and is working correctly. While in self-test mode, the
power LED remains white. Also, depending upon the selected input, the dialog shown
below will continuously scroll through the screen.
4
5
This box also appears during normal system operation, if the video cable becomes
disconnected or damaged.
Turn Off your monitor and reconnect the video cable; then turn On both your
computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your
video controller and computer, because your monitor is functioning properly.
Troubleshooting
|
65
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or with your
computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged
and the monitor is in self-test mode.
To run the built-in diagnostics:
1
Ensure that the screen is clean (no dust particles on the surface of the screen).
2
Unplug the video cable(s) from the back of the computer or monitor. The monitor
then goes into the self-test mode.
3
Press and hold Button 1 and Button 4 on the front panel simultaneously for 2
seconds. A gray screen appears.
4
5
6
7
Carefully inspect the screen for abnormalities.
Press Button 4 on the front panel again. The color of the screen changes to red.
Inspect the display for any abnormalities.
Repeat steps 5 and 6 to inspect the display in green, blue, black, white and text
screens.
The test is complete when the text screen appears. To exit, press Button 4 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the
monitor is functioning properly. Check the video card and computer.
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Troubleshooting
Common Problems
The following table contains general information about common monitor problems you
might encounter and the possible solutions:
Common
What You
Possible Solutions
Symptoms
Experience
No Video/Power No picture
LED off
• Ensure that the video cable connecting the monitor and the
computer is properly connected and secure.
• Verify that the power outlet is functioning properly using
any other electrical equipment.
• Ensure that the power button is pressed fully.
Source menu.
No Video/Power No picture or no • Increase brightness & contrast controls via OSD.
LED on
brightness
• Perform monitor self-test feature check.
• Check for bent or broken pins in the video cable connector.
• Run the built-in diagnostics.
Source menu.
Poor Focus
Picture is fuzzy,
blurry, or
• Eliminate video extension cables.
• Reset the monitor to factory settings.
ghosting
• Change the video resolution to the correct aspect ratio.
Shaky/Jittery
Video
Wavy picture or
fine movement
• Reset the monitor to factory settings.
• Check environmental factors.
• Relocate the monitor and test in another room.
Missing Pixels
LCD screen has
spots
• Cycle power On-Off.
• Pixel that is permanently Off is a natural defect that can
occur in LCD technology.
• For more information on Dell Monitor Quality and Pixel
Policy, see Dell Support site at: http://www.dell.com/
support/monitors.
Stuck-on Pixels LCD screen has
bright spots
• Cycle power On-Off.
• Pixel that is permanently off is a natural defect that can
occur in LCD technology.
• For more information on Dell Monitor Quality and Pixel
Policy, see Dell Support site at: http://www.dell.com/
support/monitors.
Brightness
Problems
Picture too dim
or too bright
• Reset the monitor to factory settings.
• Adjust brightness & contrast controls via OSD.
Geometric
Distortion
Screen not
centered
correctly
• Reset the monitor to factory settings.
Troubleshooting
|
67
Horizontal/
Vertical Lines
Screen has one
or more lines
• Reset the monitor to factory settings.
• Perform monitor self-test feature check and determine if
these lines are also in self-test mode.
• Check for bent or broken pins in the video cable connector.
• Run the built-in diagnostics.
Synchronization Screen is
• Reset the monitor to factory settings.
Problems
scrambled or
appears torn
• Perform monitor self-test feature check to determine if the
scrambled screen appears in self-test mode.
• Check for bent or broken pins in the video cable connector.
• Restart the computer in the safe mode.
Safety Related
Issues
Visible signs of
smoke or sparks
• Do not perform any troubleshooting steps.
• Contact Dell immediately.
Intermittent
Problems
Monitor
malfunctions on
& off
• Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.
• Reset the monitor to factory settings.
• Perform monitor self-test feature check to determine if the
intermittent problem occurs in self-test mode.
Missing Color
Wrong Color
Picture missing
color
• Perform monitor self-test feature check.
• Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.
• Check for bent or broken pins in the video cable connector.
Picture color not • Change the settings of the Preset Modes in the Color menu
good
OSD depending on the application.
• Adjust R/G/B value under Custom Color in Color menu
OSD.
• Change the Input Color Format to PC RGB or YPbPr in the
Color menu OSD.
• Run the built-in diagnostics.
Image retention Faint shadow
• Use the Power Management feature to turn off the monitor
at all times when not in use (for more information, see
from a static
image left on
from the static
image displayed
the monitor for appears on the
a long period of screen
time
• Alternatively, use a dynamically changing screensaver.
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Troubleshooting
Product Specific Problems
Specific
What You
Possible Solutions
Symptoms
Experience
Screen image is Image is
too small centered on
• Check the Aspect Ratio setting in the Display menu OSD.
• Reset the monitor to factory settings.
screen, but does
not fill entire
viewing area
Cannot adjust OSD does not
• Turn Off the monitor, unplug the power cord, plug it back,
and then turn On the monitor.
the monitor
with the
appear on the
screen
• Check whether the OSD menu is locked. If yes, press and
hold the button beside the Power button for 6 seconds to
buttons on the
front panel
No Input Signal No picture, the
• Check the signal source. Ensure the computer is not in the
power saving mode by moving the mouse or pressing any
key on the keyboard.
when user
controls are
pressed
LED light is white
• Check whether the signal cable is plugged in properly. Re-
plug the signal cable if necessary.
• Reset the computer or video player.
The picture
does not fill the cannot fill the
The picture
• Due to different video formats (aspect ratio) of DVDs, the
monitor may display in full screen.
entire screen
height or width
of the screen
• Run the built-in diagnostics.
Universal Serial Bus (USB) Specific Problems
Specific
What You
Possible Solutions
Symptoms
Experience
USB interface is USB peripherals
not working are not working
• Check that your monitor is turned On.
• Reconnect the USB peripherals (downstream connector).
• Switch Off and then turn On the monitor again.
Troubleshooting
|
69
Wireless Connection Problems
Specific
What You
Possible Solutions
Symptoms
Experience
Wireless
Screencast is
not working
No network
• Ensure that your device has an active Wi-Fi connection.
• Check whether your device and wireless monitor use the
same Wi-Fi channel (for more information, see Band
name (SSID) of
your wireless
monitor found
• Ensure that you have upgraded the operating system and
Wi-Fi driver the latest version.
• Ensure that the Dell Wireless Monitor software or app has
been installed and updated to the latest version.
No connection
from the wireless
monitor
• Restart the wireless monitor.
• Remove the device that was connected from the list and
then reconnect it.
• Ensure that you have upgraded the operating system and
Wi-Fi driver the latest version.
• Ensure that the Dell Wireless Monitor software or app has
been installed and updated to the latest version.
Wireless Charging Specific Problems
Specific
What You
Possible Solutions
Symptoms
Experience
Wireless
No charge to the • Ensure that the Wireless Charging function in the OSD
charging is not mobile device
working
menu is enabled (for more information, see Wireless
• Ensure that the wireless charging function of the mobile
device works properly, and that the mobile device is
correctly placed on the center of the charging area.
• Ensure that there is no other object between the
smartphone or mobile device and the charging area.
• Wireless charging may not function near devices that emit
strong electromagnetive energy (like a microwave oven or
radio transmitter). Turn off these diveces and try again.
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Troubleshooting
Appendix
WARNING: Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
For information on safety instructions, see the Safety, Environmental, and Regulatory
Information (SERI).
FCC Notices (U.S. Only) and Other Regulatory
Information
For FCC notices and other regulatory information, see the regulatory compliance
Contact Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be available in
your area.
•
•
Appendix
|
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