User‘s Guide
Dell C7016H
Regulatory model: C7016Hf
Contents
About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Identifying Parts and Controls. . . . . . . . . . . . . . . . . . . . . . . . 10
LCD Monitor Quality & Pixel Policy . . . . . . . . . . . . . . . . . . . . . 24
Operating the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the Front-Panel Controls . . . . . . . . . . . . . . . . . . . . . . . 29
Using the On-Screen Display (OSD) Menu. . . . . . . . . . . . . . . . . 30
Setting the Maximum Resolution . . . . . . . . . . . . . . . . . . . . . . 46
3
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Product-Specific Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 53
Universal Serial Bus (USB) Specific Problems . . . . . . . . . . . . . . . 54
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Contact Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
4
About Your Monitor
Package Contents
Your monitor ships with all the components shown below. Ensure that you have
NOTE: Some items may be optional and may not ship with your monitor. Some
features or media may not be available in certain countries.
• Monitor
• Remote Control & Batteries (AAA x 2)
• RLT2 Wall Mount Kit
• Wire Saddle
• Power Cable (varies with countries)
• VGA Cable
• HDMI Cable
About Your Monitor
5
• USB upstream cable (enables the
USB ports on the monitor)
• Drivers and Documentation media
• Quick Setup Guide
• Safety and Regulatory Information
Product Features
The Dell C7016H flat-panel display has an active matrix, Thin-Film Transistor, Liquid
Crystal Display and LED backlight. The monitor’s features include:
•
C7016H: 176.563 cm (69.513 inches) diagonal viewable image size, 1920 x 1080
resolution, plus full-screen support for lower resolutions.
•
•
•
•
Video Electronics Standards Association (VESA) 400 mm mounting holes.
Plug and play capability if supported by your system.
On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
Software and documentation media which includes an information file (INF), Image
Color Matching File (ICM), and product documentation.
•
•
•
•
•
•
•
Dell Display Manager Software.
ENERGY STAR-compliant.
Asset Management Capability.
CECP (for China).
RoHS compliant.
Energy Gauge shows the energy level being consumed by the monitor in real time.
Analog backlight dimming control for flicker free display.
6
About Your Monitor
Remote Control
3. Up
Press to move the selection up
in OSD menu.
4. Left
Press to move the selection left
in OSD menu.
5. Down
Press to move the selection
down in OSD menu.
6. Menu
Press to turn on the OSD menu.
7. Brightness -
Press to decrease the Brightness.
8. Volume -
Press to decrease the Volume.
9. MUTE
Press to turn the mute function
on/off.
10.Preset Modes
Display information about Preset
Modes.
11. Right
Press to move the selection
right in OSD menu.
12. OK
Confirm an entry or selection.
13. Exit
Press to exit the Menu.
1. Power On/Off
14. Brightness +
Switch this monitor on or off.
Press to increase the Brightness.
2. Input Source
15. Volume +
Select input source. Press or
button to select from VGA or DP or
Press to increase the Volume.
ꢀ
HDMI 1 or HDMI 2 . Press button to
confirm and exit.
About Your Monitor
7
Inserting the batteries in the remote control
The remote control is powered by two 1.5V AAA batteries.
To install or replace batteries:
1. Press and then slide the cover to open it.
2. Align the batteries according to the (+) and (–) indications inside the
battery compartment.
3. Replace the cover.
CAUTION: The incorrect use of batteries can result in leaks or bursting. Be
sure to follow these instructions:
•
Place “AAA” batteries matching the (+) and (–) signs on each battery to the (+) and
(–) signs of the battery compartment.
•
•
Do not mix battery types.
Do not combine new batteries with used ones. It causes shorter life or leakage of
batteries.
•
Remove the dead batteries immediately to prevent them from liquid leaking in the
battery compartment. Don’t touch exposed battery acid, as it can damage your
skin.
NOTE: If you do not intend to use the remote control for a long period, remove the
batteries.
Handling the remote control
•
Do not subject to strong shock.
•
Do not allow water or other liquid to splash the remote control. If the remote
control gets wet, wipe it dry immediately.
•
•
Avoid exposure to heat and steam.
Other than to install the batteries, do not open the remote control.
8
About Your Monitor
Operating range of the remote control
Point the top of the remote control toward the LCD monitor’s remote sensor
during button operation.
Use the remote control within a distance of about 8 m from remote control
sensor or at a horizontal and vertical angle of within 15° within a distance of
about 5.6 m.
NOTE: The remote control may not function properly when the remote control
sensor on the display is under direct sunlight or strong illumination, or when there is
an obstacle in the path of signal transmission.
About Your Monitor
9
Label Description
Use
1
2
3
Screw Hole
For Accessory mounting.
Wire Saddle hole
Accessory wire saddles placement.
VESA mounting holes (400 To mount the monitor.
mm)
4
5
6
Connector label
Indicate the connector type.
Regulatory rating label
Lists the regulatory approvals.
Barcode serial number label Refer to this label if you need to contact
Dell for technical support.
7
AC power connector
Connect the monitor power cable.
Side View
Label Description
Use
1
RS232 connector
Connect your computer with RS232 cable.
2
Audio Out
Connect the soundbar mini stereo plug (Support
two channel output ).
3
4
Audio in
Analog audio (two channel) input.
VGA connector
Connect your computer to the monitor with VGA
cable.
About Your Monitor
11
5
6
DisplayPort connector Connect your computer with DP cable.
HDMI (MHL) connector Connect your computer with HDMI cable.
Connect your MHL devices with MHL cable.
7
USB Down Stream Port Connect your USB devices.
(Power Charging Port) This USB port supports BC 1.2 compliance
charging devices, at 1.5A (power capability 2A
max) for fast charging.
8
9
USB Down Stream Port Connect your USB devices.
USB upstream port
Connect the USB cable that came with your
monitor to the computer. Once this cable is
connected, you can use the USB connectors on
the monitor.
Bottom View
1
Speakers
Monitor Specifications
The following sections give you information about the various power management
modes and pin assignments for the various connectors of your monitor.
Power Management Modes
If you have VESA’s DPM compliance display card or software installed in your PC, the
monitor automatically reduces its power consumption when not in use. This is referred
to as Power Save Mode. If the computer detects input from keyboard, mouse, or other
input devices, the monitor automatically resumes functioning. The following table
shows the power consumption and signaling of this automatic power-saving feature:
Horizontal Vertical
Power
VESA Modes
Video
Power Consumption
Sync
Sync
Indicator
Normal operation Active
Active
Active White
220 W (Maximum)**
142 W (Typical)
Active-off mode Inactive
Inactive Blank Glowing Less than 0.4 W
white
Switch off
-
-
Off
Less than 0.3 W *
Energy Star
On Mode
Power Consumption
114 W***
12
About Your Monitor
The OSD will only function in the normal operation mode. When any button except
power button is pressed in Active-off mode, the following messages will be displayed:
NOTE: The Dell C7016H monitor is ENERGY STAR®-compliant.
* Zero-power consumption in OFF mode can only be achieved by disconnecting the
main cable from the monitor.
** Maximum power consumption with max luminance and contrast.
*** Energy consumption (On Mode) is tested at 230 Volts / 50 Hz.
This document is informational only and reflects laboratory performance. Your
product may perform differently, depending on the software, components and
peripherals you ordered and shall have no obligation to update such information.
Accordingly, the customer should not rely upon this information in making
decisions about electrical tolerances or otherwise. No warranty as to accuracy or
completeness is expressed or implied.
About Your Monitor
13
Pin Assignments
RS232 connector
Pin Number Monitor Side of the 9-pin Side Signal Cable
1
2
3
4
5
6
7
RX
TX
GND
Not Used
Not Used
8
9
14
About Your Monitor
VGA connector
Pin Number Monitor Side of the 15-pin Side Signal Cable
1
Video-Red
Video-Green
Video-Blue
GND
2
3
4
5
Self-test
GND-R
6
7
GND-G
8
GND-B
9
DDC +5 V
GND-sync
GND
10
11
12
13
14
15
DDC data
H-sync
V-sync
DDC clock
About Your Monitor
15
DisplayPort Connector
Pin
20-pin Side of the Connected Signal Cable
Number
1
ML0(p)
GND
2
3
ML0(n)
ML1(p)
GND
4
5
6
ML1(n)
ML2(p)
GND
7
8
9
ML2(n)
ML3(p)
GND
10
11
12
13
14
15
16
17
18
19
20
ML3(n)
GND
GND
AUX(p)
GND
AUX(n)
HPD
DP_PWR_Return
+3.3 V DP_PWR
16
About Your Monitor
HDMI Connector
Pin
Number
19-pin Side of the Connected Signal Cable
1
2
TMDS DATA 2+
TMDS DATA 2 SHIELD
TMDS DATA 2-
3
4
TMDS DATA 1+
5
TMDS DATA 1 SHIELD
TMDS DATA 1-
6
7
TMDS DATA 0+
8
TMDS DATA 0 SHIELD
TMDS DATA 0-
9
10
11
12
13
14
15
16
17
18
19
TMDS CLOCK+
TMDS CLOCK SHIELD
TMDS CLOCK-
CEC
Reserved (N.C. on device)
DDC CLOCK (SCL)
DDC DATA (SDA)
DDC/CEC Ground
+5V POWER
HOT PLUG DETECT
About Your Monitor
17
MHL Connector
Pin
Number
19-pin Side of the Connected Signal Cable
1
2
TMDS DATA 2+
TMDS DATA 2 SHIELD
TMDS DATA 2-
TMDS DATA 1+
GND
3
4
5
6
TMDS DATA 1-
MHL+
7
8
TMDS DATA 0 SHIELD
MHL-
9
10
11
12
13
14
15
16
17
18
19
TMDS CLOCK+
GND
TMDS CLOCK-
CEC
Reserved (N.C. on device)
DDC CLOCK (SCL)
DDC DATA (SDA)
GND
VBUS (+5V, 900mA maximum)
CBUS
18
About Your Monitor
Universal Serial Bus (USB) Interface
This section gives you information about the USB ports that are available on the
monitor.
NOTE: This monitor supports High-Speed Certified USB 2.0 interface.
Transfer Speed Data Rate
High speed
Full speed
Low speed
480 Mbps
12 Mbps
1.5 Mbps
NOTE : Up to 1.5A (power capability 2A max) on USB downstream port (port with
lightning icon) with BC1.2 compliance devices.
USB Upstream Connector
Pin Number
4-pin Side of the Connector
1
DMU
2
3
4
VCC
DPU
GND
USB Downstream Connector
About Your Monitor
19
Pin
4-pin Side of the Connector
Number
1
VCC
2
3
4
DMD
DPD
GND
USB Ports
•
•
•
1 upstream
3 downstream
Power Charging Port- the lower one of two USB ports on left side (port
with lightning icon) ; supports fast current charging capability if the
device is BC1.2 compatible.
NOTE: USB 2.0 functionality requires a USB 2.0-capable computer.
NOTE: The monitor’s USB interface works only when the monitor is On or in the
power-save mode. If you turn Off the monitor and then turn it On, the attached
peripherals may take a few seconds to resume normal functionality.
Plug and Play Capability
You can install the monitor in any Plug and Play compatible system. The monitor
automatically provides the computer with its Extended Display Identification Data (EDID)
using Display Data Channel (DDC) protocols so that the system can configure itself and
optimize the monitor settings. Most monitor installations are automatic. You can select
different settings if required.
Flat-Panel Specifications
Model number
C7016H
Screen type
Active matrix - TFT LCD
Vertical Alignment
Panel Type
Viewable image
Diagonal
1765.63 mm (69.513 inches)
1538.88 mm (60.59 inches)
865.62 mm (34.08 inches)
1332085.31 mm2 (2064.91 inches2)
0.802 x 0.802 mm
Horizontal Active Area
Vertical Active Area
Active Area
Pixel pitch
20
About Your Monitor
Viewing angle:
Horizontal
176° typical
Vertical
176° typical
Luminance output
Contrast ratio
Faceplate coating
Backlight
400 cd/m² (typical)
4000 to 1 (typical)
Antiglare with hard-coating 2H
LED light bar system
8 ms typical (gray to gray)
1.07 billion colors
86 % (typical) *
Response Time
Color Depth
Color Gamut
* C7016H color gamut (typical) is based on CIE1976 (86 %) and CIE1931 (72 %) test
standards.
Resolution Specifications
Model number
C7016H
Scan range
•
•
Horizontal
Vertical
30 kHz to 83 kHz (automatic)
56 Hz to 76 Hz (automatic)
1920 x 1080 at 60 Hz
Maximum preset
resolution
Electrical Specifications
Model number
C7016H
Video input signals
•
•
Analog RGB: 0.7 Volts 5 %, 75 ohm input impedance
DisplayPort, 600mV for each differential line, 100 ohm input
impedance per differential pair
•
HDMI (MHL), 600mV for each differential line, 100 ohm
input impedance per differential pair
Synchronization input Separate horizontal and vertical synchronizations, polarity-free
signals
TTL level, SOG (Composite SYNC on green)
AC input voltage /
frequency / current
100 VAC to 240 VAC / 50 Hz or 60 Hz 3 Hz / 4.0 A (Max)
Inrush current
120 V: 40 A (Max.)
240 V: 80 A (Max.)
About Your Monitor
21
Preset Display Modes
The following table lists the preset modes for which Dell guarantees image size and
centering:
Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Sync Polarity
(Horizontal/
Vertical)
Pixel Clock
(MHz)
Display Mode
VESA, 720 x 400
VESA, 640 x 480
VESA, 640 x 480
VESA, 800 x 600
VESA, 800 x 600
VESA, 1024 x 768
VESA, 1024 x 768
VESA, 1152 x 864
VESA, 1280 x 1024
VESA, 1280 x 1024
VESA, 1600 x 900
VESA, 1920 x 1080
31.5
70.8
28.3
25.2
-/+
31.5
37.5
37.9
46.9
48.4
60.0
67.5
64.0
80.0
60.0
67.5
59.9
75.0
60.3
75.0
60.0
75.0
75.0
60.0
75.0
60.0
60.0
-/-
-/-
31.5
40.0
49.5
+/+
+/+
-/-
65.0
78.8
+/+
+/+
+/+
+/+
+/+
+/+
108.0
108.0
135.0
108.0
148.5
MHL Source Display Modes
Display Mode
Frequency (Hz)
640 x 480 p
59.94
720 x 480 p
720 x 576p
59.94
50
1280 x 720p
60
1280 x 720p
50
1920 x 1080i
1920 x 1080i
1920 x 1080p
720 (1440) x 480i
720 (1440) x 576i
60
50
30
60
50
22
About Your Monitor
Physical Characteristics
The following table lists the monitor's physical characteristics:
Model Number
C7016H
Connector type
15-pin D-subminiature (Black connector)
DP, Black connector
HDMI (MHL)
VGA
Signal cable type
Dimensions:
DisplayPort (cable not included)
HDMI (MHL)
Height
Width
920.62 mm (36.24 inches)
1584.22 mm (62.37 inches)
79.1 mm (3.11 inches)
Depth
Weight:
Weight with packaging
58.2 kg (128.0 lb)
39.0 kg (85.8 lb)
Weight (For wall
mount or VESA mount
considerations - no
cables)
Environmental Characteristics
The following table lists the environmental conditions for your monitor:
Model Number
C7016H
Temperature
0 °C to 40 °C (32 °F to 104 °F)
•
•
Operating
Storage: -20 °C to 60 °C (-4 °F to 140 °F)
Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
Non-operating
Humidity
10 % to 80 % (non-condensing)
•
•
Operating
Storage: 5 % to 90 % (non-condensing)
Shipping: 5 % to 90 % (non-condensing)
Non-operating
Altitude
5,000 m (16,404 ft) max
12,191 m (40,000 ft) max
•
•
Operating
Non-operating
Thermal dissipation
750.86 BTU/hour (maximum)
484.65 BTU/hour (typical)
About Your Monitor
23
LCD Monitor Quality & Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more
pixels to become fixed in an unchanging state. The visible result is a fixed pixel that
appears as an extremely tiny dark or bright discolored spot. When the pixel remains
permanently lit, it is known as a “bright dot.” When the pixel remains black, it is known
as a “dark dot.”
In almost every case, these fixed pixels are hard to see and do not detract from display
quality or usability. A display with 1 to 5 fixed pixels is considered normal and within
competitive standards. For more information, see Dell Support site at:
Maintenance Guidelines
Caring for Your Monitor
CAUTION: Read and follow the safety instructions before cleaning the
monitor.
CAUTION: Before cleaning the monitor, unplug the monitor power
cable from the electrical outlet.
For best practices, follow the instructions in the list below while unpacking, cleaning, or
handling your monitor:
•
To clean your antistatic screen, slightly dampen a soft, clean cloth with water. If
possible, use a special screen-cleaning tissue or solution suitable for the antistatic
coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed
air.
•
•
•
•
Use a slightly dampened, warm cloth to clean the plastics. Avoid using detergent of
any kind as some detergents leave a milky film on the plastics.
If you notice a white powder when you unpack your monitor, wipe it off with a
cloth. This white powder occurs during the shipping of the monitor.
Handle your monitor with care as a darker-colored monitor may scratch and show
white scuff marks more than a lighter-colored monitor.
To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and power off your monitor when not in use.
24
About Your Monitor
Setting Up the Monitor
Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow
the Safety Instructions.
To connect your monitor to the computer:
1. Turn off your computer and disconnect the power cable.
2. Connect the VGA / DP / HDMI / MHL cable to the corresponding video
port on the back of your computer.
Connecting VGA Cable
Connecting DP Cable
Setting Up the Monitor
25
Connecting HDMI cable
Connecting MHL cable
26
Setting Up the Monitor
Connecting USB cable
After you have completed connecting the VGA / DP / HDMI / MHL cable, follow
the procedures below to connect the USB cable to the computer and complete
your monitor setup:
1. Connect the upstream USB port (cable supplied) to an appropriate USB
port on your computer. (See Side view for details.)
2. Connect the USB peripherals to the downstream USB ports on the
monitor.
3. Plug the power cables for your computer and monitor into a nearby
outlet.
4. Turn on the monitor and the computer. If your monitor displays an image,
installation is complete. If it does not display an image, see Solving
Problems.
NOTE: The graphics are used for the purpose of illustration only. Appearance on the
computer may vary.
Setting Up the Monitor
27
Wall Mounting
(Screw dimension: M8 x 20 ~ 50 mm).
and the VESA-compatible base mounting kit (400 x 400 mm distance).
1. Install Wall Plate to Wall.
2. Place the monitor panel on a soft cloth or cushion on a stable flat table
3. Attach the mounting brackets from the wall mounting kit to the monitor.
4. Install Display to Wall Plate.
For more information, see the Wall Mount provider website located at
28
Setting Up the Monitor
Operating the Monitor
Power On the Monitor
Press the
button to turn on the monitor.
Using the Front-Panel Controls
Use the keys on the front of the monitor to adjust the image settings.
Front-Panel Keys
Description
A
Use the Preset modes key to choose from a list of
Preset modes
B
Use the Volume key to direct access to the "Volume"
control menu.
Volume
Menu
C
Use the Menu key to open the on-screen display
(OSD).
D
Use the Exit key to exit on-screen display (OSD)
from menu and sub-menus.
Exit
Front-Panel Keys
Front-Panel Keys Description
A
Use the Up key to adjust (increase ranges) items in the OSD
menu.
Up
Operating the Monitor
29
B
C
D
Use the Down key to adjust (decrease ranges) items in the
OSD menu.
Down
Use the OK key to confirm your selection.
ꢀ
OK
Use the Back key to go back to the previous menu.
ꢀ
Back
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another menu or exit
the OSD menu, the monitor automatically saves those changes. The changes are
also saved if you change the settings and then wait for the OSD menu to disappear.
1. Press the button to open the OSD menu and display the main menu.
Main Menu
NOTE: Auto Adjust is only available when you use the analog (VGA) connector.
30
Operating the Monitor
2. Press the and buttons to toggle between options in the Menu. As
you move from one icon to another, the option name is highlighted.
3. To select the highlighted item on the menu press the button again.
4. Press the and buttons to select the desired parameter.
5. Press the button to enter the slide bar and then use the or
buttons, according to the indicators on the menu, to make your changes.
ꢀ
6. Select the to return to previous menu without accepting current
ꢀ
settings or to accept and return to previous menu.
The table below provides a list of all the OSD menu options and their functions.
Icon Menu and
Submenus
Description
Energy Use
This meter shows the energy level being consumed by the
monitor in real time.
Brightness/
Contrast
Use the Brightness/Contrast menu to adjust the Brightness/
Contrast.
Brightness
Contrast
Allows you to adjust the brightness or luminance of the
backlight.
Press the key to increase brightness and press the key to
decrease brightness (min 0 ~ max 100).
Allows you to adjust the contrast or the degree of difference
between darkness and lightness on the monitor screen. Adjust
brightness first, and adjust contrast only if you need further
adjustment.
Press the
key to increase contrast and press the key to
decrease contrast (min 0 ~ max 100).
Operating the Monitor
31
Auto Adjust
Use this key to activate automatic setup and adjust menu.
The following dialog appears on a black screen as the monitor
self-adjusts to the current input:
Auto Adjustment allows the monitor to self-adjust to the
incoming video signal. After using Auto Adjustment, you can
further tune your monitor by using the Pixel Clock (Coarse) and
Phase (Fine) controls under Display.
NOTE: Auto Adjust does not occur if you press the button while
there are no active video input signals or attached cables.
This option is only available when you are using the analog
(VGA) connector.
32
Operating the Monitor
Input Source Use the Input Source menu to select between different video
signals that may be connected to your monitor.
Auto Select
VGA
Select Auto Select to scan for available input signals.
Select VGA input when you are using the analog (VGA)
connector. Push to select the VGA input source.
DP
Select DP input when you are using the DP connector. Push
to select the DP input source.
HDMI/MHL 1
HDMI/MHL 2
Select HDMI/MHL 1 or HDMI/MHL 2 input when you are using the
HDMI/MHL 1 or HDMI/MHL 2 connector. Push to select the
HDMI/MHL 1 or HDMI/MHL 2 input source.
Operating the Monitor
33
Color
Use the Color menu to adjust the monitor's color settings.
Input Color
Format
Allows you to set the video input mode to:
•
RGB: Select this option if your monitor is connected to
a computer or DVD player using the DP adapter.
YPbPr: Select this option if your DVD player supports
only YPbPr output.
•
34
Operating the Monitor
Preset Modes
Allows you to choose from a list of preset color modes.
•
•
•
Standard: Loads the monitor's default color settings.
This is the default preset mode.
Warm: Increases the color temperature. The screen
appears warmer with a red/yellow tint.
Custom Color: Allows you to manually adjust the color
settings. Press the
keys to adjust the Red,
and
Green, and Blue values and create your own preset
color mode.
Reset Color
Resets your monitor's color settings to the factory defaults.
Operating the Monitor
35
Display
Use the Display menu to adjust the monitor's display settings.
Aspect Ratio
Adjusts the image ratio as Wide 16:9, 4:3, or 5:4.
NOTE: Wide 16:9 adjustment is not required at maximum preset
resolution 1920 x 1080 .
Horizontal
Position
Use or the buttons to adjust image left and right. Minimum
is '0' (-). Maximum is '100' (+).
Vertical Position
Use the or buttons to adjust image up and down. Minimum
is '0' (-). Maximum is '100' (+).
NOTE: Horizontal Position and Vertical Position adjustments are
only available for “VGA” input.
Sharpness
Pixel Clock
This feature can make the image look sharper or softer. Use
or to adjust the sharpness from '0' to '100'.
The Phase and Pixel Clock adjustments allow you to adjust your
monitor to your preference. Use or buttons to adjust for
best image quality.
Phase
If satisfactory results are not obtained using the Phase
adjustment, use the Pixel Clock (coarse) adjustment and then use
Phase (fine), again.
NOTE: Pixel Clock and Phase adjustment are only available for
VGA input.
Response Time
Reset Display
Allows you to set the Response Time to Normal or Fast.
Select this option to restore default display settings.
36
Operating the Monitor
Audio
Volume
Use the buttons to adjust the volume. Minimum is ‘0’ (-).
Maximum is ‘100’ (+).
Audio Source
Allows you to set the Audio Source mode to:
• PC Audio
• HDMI 1 (or HDMI 2) / DP
Speaker
Allows you to enable or disable Speaker function.
Reset Audio
Select this option to restore default display settings.
Operating the Monitor
37
Energy
Power Button
LED
Allows you to set the power LED indicator on or off during active
to save energy.
USB
Allows you to enable or disable USB function during monitor
standby mode.
NOTE: USB ON/OFF under standby mode is only available when
USB upstream cable unplugged. This option will be grey out
when USB upstream cable plug in.
Reset Energy
Select this option to restore default Energy settings.
38
Operating the Monitor
Menu
Select this option to adjust the settings of the OSD such as, the
languages of the OSD, the amount of time the menu remains on
screen, and so on.
Language
Allows you to set the OSD display to one of eight languages:
English, Spanish, French, German, Brazilian Portuguese, Russian,
Simplified Chinese, or Japanese.
Transparency
Timer
Allows you to adjust the OSD background from opaque to
transparent.
Allows you to set the time for which the OSD remains active
after you press a key on the monitor.
Use the and keys to adjust the slider in 1 second
increments, from 5 to 60 seconds.
Lock
Controls user access to adjustments. When Lock is selected, no
user adjustments are allowed. All keys are locked except key.
To unlock, please use one of the following options :
1. Press the menu key of remote control takes you directly to
the OSD menu to unlock.
2. Press and hold key of the monitor for 6 seconds to
unlock.
Warning:
1. During lock, OSD & power key will lock.
2. When require to power off the monitor, must be select
unlock for Power button & OSD Key.
Select this option to restore default menu settings.
Reset Menu
Operating the Monitor
39
Personalize
Selecting this option allows you to set two shortcut keys.
Shortcut Key 1
User can select from "Preset Modes", "Brightness/Contrast",
"Auto Adjust", "Input Source", "Aspect Ratio" “Volume” and set as
shortcut key.
40
Operating the Monitor
Shortcut Key 2
User can select from "Preset Modes", "Brightness/Contrast",
"Auto Adjust", "Input Source" , "Aspect Ratio" , “Volume” and set as
shortcut key.
Reset
Allows you to restore shortcut key to the default setting.
Personaliza-
tion
Others
Operating the Monitor
41
DDC/CI
DDC/CI (Display Data Channel/Command Interface) allows a
software on your computer to adjust the monitor display settings
like the brightness, color balance etc.
Enable (Default): Optimizes the performance of your monitor
and provides a better customer experience.
Disable: Disables the DDC/CI option and the following message
appears on the screen.
LCD
Conditioning
This feature will help reduce minor cases of image retention.
If an image appears to be stuck on the monitor, select LCD
Conditioning to help eliminate any image retention. Using
the LCD Conditioning feature may take some time. LCD
Conditioning feature cannot remove severe cases of image
retention or burn-in.
NOTE: Use LCD Conditioning only when you experience a
problem with image retention.
The below warning message appears once user selects “Enable"
LCD Conditioning.
Reset Other
Select this option to restore default other settings, such as DDC/
CI.
Factory Reset
Firmware :
Resets all OSD settings to the factory preset values.
Current Firmware version.
42
Operating the Monitor
OSD Messages
When the monitor does not support a particular resolution mode you will see the
following message:
This means that the monitor cannot synchronize with the signal that it is receiving from
ranges addressable by this monitor. Recommended mode is 1920 x 1080.
You will see the following message before the DDC/CI function is disabled.
When the monitor enters the Power Save mode, the following message appears:
Operating the Monitor
43
If you press any button other than the power button, the following messages will appear
depending on the selected input:
If VGA or DP or HDMI (MHL)1 or HDMI (MHL)2 cable is not connected, a floating dialog
box as shown below appears. The monitor will enter Power Save Mode after 5 minutes if
left at this state.
44
Operating the Monitor
Setting the Maximum Resolution
For optimal display performance while using the Microsoft Windows operating systems,
set the display resolution to 1920 x 1080 pixels by performing the following steps:
In Windows Vista, Windows 7, Windows 8 or Windows 8.1:
1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the dropdown list of the screen resolution and select 1920 x 1080.
4. Click OK.
In Windows 10:
1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click the dropdown list of Resolution and select 1920 x 1080.
4. Click Apply.
If you do not see 1920 x 1080 as an option, you may need to update your graphics
driver. Please choose the scenario below that best describes the computer system you
are using, and follow the provided
46
Operating the Monitor
If you have a Dell desktop or a Dell portable computer
with Internet access
latest driver for your graphics
2. After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again.
NOTE: If you are unable to set the resolution to 1920 x 1080, please contact
Dell to inquire about a graphics adapter that supports these resolutions.
If you have a non Dell desktop, portable computer, or
graphics card
In Windows Vista, Windows 7, Windows 8 or Windows 8.1:
1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Personalization.
3. Click Change Display Settings.
4. Click Advanced Settings.
5. Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
6. Please refer to the graphics card provider website for updated driver (for example,
7. After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again.
In Windows 10:
1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click Display adapter properties.
4. Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
5. Please refer to the graphics card provider website for updated driver (for example,
6. After installing the drivers for your graphics adapter, attempt to set the resolution
to 1920 x 1080 again.
NOTE: If you are unable to set the resolution to 1920 x 1080, please contact
the manufacturer of your computer or consider purchasing a graphics adapter
that will support the video resolution of 1920 x 1080 .
Operating the Monitor
47
Troubleshooting
WARNING: Before you begin any of the procedures in this section, follow the
Self-Test
Your monitor provides a self-test feature that allows you to check whether your monitor
is functioning properly. If your monitor and computer are properly connected but the
monitor screen remains dark, run the monitor self-test by performing the following
steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cables from the back of the computer. To ensure proper Self-
Test operation, remove all VGA / DP / HDMI (MHL)1 / HDMI (MHL)2 cables from
the back of computer.
3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black background) if
the monitor cannot sense a video signal and is working correctly. While in self-
test mode, the power LED remains white. Also, depending upon the selected
input, one of the dialogs shown below will continuously scroll through the
screen.
4. This box also appears during normal system operation, if the video cable
becomes disconnected or damaged. The monitor will enter Power Save Mode
after 5 minutes if left at this state.
5. Turn off your monitor and reconnect the video cable; then turn on both your
computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your
video controller and computer, because your monitor is functioning properly.
48
Troubleshooting
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or with your
computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged
and the monitor is in self-test mode.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The
monitor then goes into the self-test mode.
3. Press and hold the Button 1 on the front panel for 5 seconds. A gray screen
appears.
4. Carefully inspect the screen for abnormalities.
5. Press the Button 4 on the front panel again. The color of the screen changes
to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white screens.
The test is complete when the Text screen appears. To exit, press the Button 4 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool,
the monitor is functioning properly. Check the video card and computer.
Troubleshooting
49
Common Problems
The following table contains general information about common monitor problems you
might encounter and the possible solutions.
Common Symptoms What You
Possible Solutions
Experience
No Video/Power LED No picture
off
• Ensure that the video cable
connecting the monitor and the
computer is properly connected and
secure.
• Verify that the power outlet is
functioning properly using any other
electrical equipment.
• Ensure that the power button is
depressed fully.
• Ensure that the correct input source
button.
• Check the “Power LED Button” option
under Energy in OSD Menu.
• Increase brightness & contrast
controls via OSD.
No Video/Power LED No picture or no
on
brightness
• Perform monitor self-test feature
check.
• Check for bent or broken pins in the
video cable connector.
• Ensure that the correct input source
menu.
• Run the built-in diagnostics.
Poor Focus
Picture is fuzzy, blurry, • Perform Auto Adjust via OSD.
or ghosting
• Adjust the Phase and Pixel Clock
controls via OSD.
• Eliminate video extension cables.
• Reset the monitor to Factory
Settings.
• Change the video resolution to the
correct aspect ratio (16:9).
Shaky/Jittery Video
Wavy picture or fine
movement
• Perform Auto Adjust via OSD.
• Adjust the Phase and Pixel Clock
controls via OSD.
• Reset the monitor to Factory
Settings.
• Check environmental factors.
• Relocate the monitor and test in
another room.
50
Troubleshooting
Remote control no
working
Can’t control LCD
Monitor
• Check remote control battery have
install property.
• Ensure the remote control sensor is
toward to monitor remote control
sensor on left bottom side.
Missing Pixels
LCD screen has spots • Cycle power on-off.
• Pixel that is permanently off is a
natural defect that can occur in LCD
technology.
For more information on Dell Monitor
Quality and Pixel Policy, see Dell
Support site at:
Stuck-on Pixels
LCD screen has bright • Cycle power on-off.
spots
• Pixel that is permanently off is a
natural defect that can occur in LCD
technology.
For more information on Dell Monitor
Quality and Pixel Policy, see Dell
Support site at:
Brightness Problems
Geometric Distortion
Picture too dim or too • Reset the monitor to Factory
bright
Settings.
• Auto Adjust via OSD.
• Adjust brightness & contrast controls
via OSD.
Screen not centered • Reset the monitor to Factory
correctly
Settings.
• Auto Adjust via OSD.
• Adjust brightness & contrast controls
via OSD.
Horizontal/Vertical
Lines
Screen has one or
more lines
• Reset the monitor to Factory
Settings.
• Perform Auto Adjust via OSD.
• Adjust Phase and Pixel Clock controls
via OSD.
• Perform monitor self-test feature
check and determine if these lines are
also in self-test mode.
• Check for bent or broken pins in the
video cable connector.
Troubleshooting
51
Synchronization
Problems
Screen is scrambled or • Reset the monitor to Factory
appears torn
Settings.
• Perform Auto Adjust via OSD.
• Adjust Phase and Pixel Clock controls
via OSD.
• Perform monitor self-test feature
check to determine if the scrambled
screen appears in self-test mode.
• Check for bent or broken pins in the
video cable connector.
• Restart the computer in the safe
mode.
Safety-Related Issues
Visible signs of smoke • Do not perform any troubleshooting
or sparks
steps.
• Contact Dell immediately.
Intermittent Problems Monitor malfunctions • Ensure that the video cable
on & off
connecting the monitor to the
computer is connected properly and
is secure.
• Reset the monitor to Factory
Settings.
• Perform monitor self-test feature
check to determine if the intermittent
problem occurs in self-test mode.
Missing Color
Picture missing color • Perform monitor self-test feature
check.
• Ensure that the video cable
connecting the monitor to the
computer is connected properly and
is secure.
• Check for bent or broken pins in the
video cable connector.
Wrong Color
Picture color not good • Change the Color Mode in the Color
OSD to Graphics or Video depending
on the application.
• Try different Color Preset Settings
in Color OSD. Adjust R/G/B value in
Color OSD if the Color Management
is turned off.
• Change the Input Color Format to PC
RGB or YPbPr in the Color OSD.
Image retention from Faint shadow from the • Use the Power Management
a static image left on static image displayed feature to turn off the monitor at
the monitor for a long appears on the screen all times when not in use (for more
period of time
information, see Power Management
• Alternatively, use a dynamically
changing screensaver.
52
Troubleshooting
NOTE: When choosing DP / HDMI (MHL)1 / HDMI (MHL)2 mode, the Auto Adjust
function is not available.
Product-Specific Problems
Specific Symptoms What You
Experience
Possible Solutions
Screen image is too
small
Image is centered on • Check the Aspect Ratio setting in the
screen, but does not
Display OSD.
fill entire viewing area
• Reset the monitor to Factory
Settings.
Cannot adjust the
monitor with the
buttons on the front
panel
OSD does not appear • Turn off the monitor, unplug the
on the screen
power cord, plug back, and then turn
on the monitor.
• Check whether the OSD menu and
Power button is locked. If yes, press
and hold the button beside the Power
button for 6 seconds to unlock (for
more information, see Lock). Or
pressing the menu key of remote
control takes you directly to the
OSD settings menu, with OSD ‘Lock’
pre-selected on entry, use the and
keys of remote control to select
ꢀ
‘Unlock’, press of remote control
to unlock. (for more information, see
Lock)
No Input Signal when No picture, the LED
• Check the signal source. Ensure the
user controls are
pressed
light is white. When
you press “up”, “down” mode by moving the mouse or
computer is not in the power saving
or “Menu” key, the
message “ No input
signal” will appear.
pressing any key on the keyboard.
• Check whether the signal cable is
plugged in properly. Re-plug the
signal cable if necessary.
• Reset the computer or video player.
The picture does not
fill the entire screen
The picture cannot fill • Due to different video formats (aspect
the height or width of
the screen
ratio) of DVDs, the monitor may
display in full screen.
• Run the built-in diagnostics.
Troubleshooting
53
Universal Serial Bus (USB) Specific Problems
Common Symptoms What You
Experience
Possible Solutions
USB interface is not
working
USB peripherals are
• Check that your monitor is
turned ON.
not working
• Reconnect the upstream cable
to your computer.
• Reconnect the USB peripherals
(downstream connector)
• Switch off and then turn on the
monitor again.
• Reboot the computer.
• Some USB devices like external
portable HDD require higher
electric current; connect the
device directly to the computer
system.
High Speed USB 2.0
interface is slow.
High Speed USB 2.0
peripherals working
slowly or not working
at all
• Check that your computer is
USB 2.0-capable.
• Some computers have both
USB 2.0 and USB 1.1 ports.
Ensure that the correct USB
port is used.
• Reconnect the upstream cable
to your computer.
• Reconnect the USB peripherals
(downstream connector).
• Reboot the computer
54
Troubleshooting
Mobile High-Definition Link (MHL) Specific
Problems
Common Symptoms What You
Experience
Possible Solutions
MHL interface is not
working.
Cannot see MHL
device image shown
on monitor.
• Re-connect the upstream cable
Ensure your MHL cable and
MHL device are MHL certified.
• Check your MHL device is
turned On.
• Check your MHL device is not
in Standby mode.
• Check physical MHL cable
connection is corresponding to
input source selected on OSD
Menu i.e., HDMI (MHL) .
• Wait for 30 seconds after
connecting MHL cable as some
MHL devices require longer
recovery time.
Troubleshooting
55
Appendix
Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
For information on safety instructions, see the Product Information Guide.
FCC Notices (U.S. Only) and Other Regulatory
Information
For FCC notices and other regulatory information, see the regulatory compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received including interference that may
cause undesired operation
Contact Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services
may not be available in your area.
To get online monitor support content:
1. Visit www.dell.com/support/monitors
To contact Dell for sales, technical support, or customer service issues:
2. Verify your country or region in the Choose A Country/Region drop-
down menu at the top left of the page.
3. Click Contact Us on the top left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.
56
Appendix
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