DELL C1422H User Manual

Dell C1422H  
User’s Guide  
Monitor Model: C1422H  
Regulatory Model: C1422Hf  
Contents  
About your monitor ...........................................5  
Package contents ..................................................... 5  
Product features....................................................... 6  
Identifying features and controls................................ 7  
Monitor specifications............................................... 9  
Pin assignments .......................................................14  
Plug and play capability.............................................15  
LCD monitor quality and pixel policy ...........................15  
Maintenance guidelines .............................................15  
Setting up the monitor .....................................16  
Sleeve......................................................................16  
Tilt adjustment .........................................................16  
Connecting your monitor...........................................17  
Connecting with Docking device ............................... 20  
Operating your monitor ....................................21  
Turning on the monitor..............................................21  
Using the front panel control .....................................21  
Using the On-Screen Display (OSD) menu.................. 23  
Setting up display resolution on your monitor............. 26  
Contents  
3
 
Troubleshooting ...............................................27  
Self-test ................................................................. 27  
Built-in diagnostics.................................................. 29  
Common problems................................................... 30  
Appendix.........................................................32  
Safety instructions .................................................. 32  
FCC Notices (U.S. Only) and Other Regulatory  
Information ............................................................. 32  
Contact Dell ............................................................ 32  
EU product database for energy label and product  
information sheet .................................................... 32  
4
Contents  
About your monitor  
Package contents  
Your monitor ships with the components indicated in the table. Ensure that you have received  
all the components and see Contact Dell if anything is missing.  
NOTE: Some items may be optional and may not ship with your monitor.  
Some features may not be available in certain countries.  
Component image  
Component description  
Display  
USB Type-C cable (C to C)  
Sleeve  
Quick Start Guide  
Safety and Regulatory  
Information  
Product features  
The Dell C1422H monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal  
Display (LCD), anti-static, and LED backlight.  
The monitor features include:  
35.56 cm (14.0 in.) diagonal viewable area display (measured diagonally),  
1920 x 1080 resolution, with full-screen support for lower resolutions  
Viewing angles of 178 degrees in horizontal and vertical directions  
Dynamic contrast ratio (700:1)  
Digital connectivity with USB Type-C  
Dual USB Type-C port supports DP Alternate Mode, power pass through and power  
delivery 65W  
Tilt adjustment capability  
Plug and play capable if supported by your computer  
On-Screen Display (OSD) adjustments for easy setup and screen optimization  
≤ 0.3 W in Standby Mode  
Optimize eye comfort with ComfortView  
Arsenic-free glass and mercury-free panel  
BFR/PVC-Reduced (the circuit boards inside your monitor are made using BFR/PVC-  
free laminates)  
RoHS Compliant  
EPEAT registered where applicable. EPEAT registration varies by country  
See https://www.epeat.net for registration status by country  
Energy Star® Certified  
WARNING: The possible long-term effects of blue light emission from the  
monitor may cause damage to the eyes, including eye fatigue, digital eye  
strain, and so on. ComfortView feature is designed to reduce the amount  
of blue light emitted from the monitor to optimize eye comfort.  
Identifying features and controls  
4
3
2
1
Label Description  
Use  
To turn the monitor On or Off.  
Power On/Off button  
(with LED indicator)  
Solid white light indicates the monitor is turned  
on and functioning normally. Blinking white light  
indicates the monitor is in Standby Mode.  
1
Connect to your portable computer/phone using  
the USB Type-C cable (C to C).  
2
3
USB Type-C  
(support Alt mode DP  
1.2 and PD function)  
Note: USB data not supported.  
To access the OSD menu and change the  
settings if required. For more information, see  
Function buttons  
4
Back view and label information  
1
Label Description  
Use  
Barcode, serial number, Refer to this label if you need to contact Dell  
service tag, and  
regulatory information  
for technical support.  
List of regulatory approvals.  
1
Monitor specifications  
Model  
C1422H  
Screen type  
Panel type  
Viewable area  
Diagonal  
Active matrix-TFT LCD  
In-Plane Switching  
355.60 mm (14.00 in.)  
Active area:  
Horizontal  
Vertical  
309.31 mm (12.18 in.)  
173.99 mm (6.85 in.)  
53816.85 mm2 (83.42 in.2)  
Area  
Pixel pitch  
0.1611 mm  
158  
Pixel per inch (PPI)  
Viewing angle:  
Horizontal  
Vertical  
178° (typical)  
178° (typical)  
Brightness  
300 cd/m2 (typical)  
700 to 1 (typical)  
Hard coating (H), Anti-Glare  
LED light bar system  
6 ms  
Contrast ratio  
Faceplate coating  
Backlight  
Response time (trise + tfall)  
Color depth  
16.7 million colors  
72% NTSC (CIE1931)  
No  
Color gamut  
Dell display manager  
compatibility  
Connectivity  
2x USB Type-C (Alt Mode DP1.2, HBR, HDCP 1.4)  
Bezel width (edge of monitor - Top: 6.54 mm  
to active area)  
- Left/Right: 6.53 mm  
- Bottom: 22.16 mm  
Tilt angle  
10° to 90°  
Resolution specifications  
Model  
C1422H  
Horizontal scan range  
Vertical scan range  
30 kHz to 80 kHz (automatic)  
56 Hz to 61 Hz (automatic)  
Maximum preset resolution 1920 x 1080 at 60 Hz  
Preset display modes  
Display mode  
Horizontal  
frequency  
Vertical  
frequency  
Pixel clock Sync polarity  
(MHz)  
(Horizontal/  
Vertical)  
-/-  
(kHz)  
(Hz)  
VESA, 640 x 480  
VESA, 800 x 600  
VESA, 1024 x 768  
VESA, 1280 x 768  
VESA, 1280 x 800  
VESA, 1280 x 1024  
VESA, 1366 x 768  
VESA, 1440 x 900  
VESA, 1600 x 1200  
VESA, 1680 x 1050  
VESA, 1920 x1080  
31.5  
60.0  
25.2  
40.0  
37.9  
48.4  
47.8  
49.7  
64.0  
47.7  
60.3  
60.0  
59.9  
59.8  
60.0  
59.8  
59.9  
60.0  
59.954  
60.0  
+/+  
-/-  
65.0  
79.5  
-/+  
83.5  
-/+  
108.0  
85.5  
+/+  
+/+  
-/+  
55.9  
75.0  
65.29  
67.5  
106.5  
162.0  
146.25  
148.5  
+/+  
-/+  
+/-  
 
Electrical specifications  
Model  
C1422H  
Video input signals USB Type-C/DisplayPort, 600 mV for each differential line,  
100 Ω input impedance per differential pair  
Synchronization  
input signals  
Separate horizontal and vertical synchronizations,  
polarity-free TTL level, SOG (Composite SYNC on green)  
Power Consumption 0.3 W (Off Mode)1  
0.3 W (Standby Mode)1  
6 W (On Mode)1  
7.5 W (Max)2  
4.66 W (Pon)3  
22.86 kWh (TEC)3  
1
As defined in EU 2019/2021 and EU 2019/2013.  
2 Max brightness and contrast setting with maximum power loading on all USB ports.  
3 Pon : Power consumption of On Mode as defined in Energy Star 8.0 version.  
TEC: Total energy consumption in kWh as defined in Energy Star 8.0 version.  
This document is informational only and reflects laboratory performance. Your  
product may perform differently, depending on the software, components, and  
peripherals you ordered, and shall have no obligation to update such information.  
Accordingly, the customer should not rely upon this information in making  
decisions about electrical tolerances or otherwise. No warranty as to accuracy or  
completeness is expressed or implied.  
NOTE: This monitor is ENERGY STAR certified.  
This product qualifies for ENERGY STAR in the factory default settings  
(ComfortView = OFF, Brightness = 75%).  
Changing the factory default settings or enabling other features may increase  
power consumption that could exceed the ENERGY STAR specified limit.  
 
Physical characteristics  
Model  
C1422H  
Signal cable type  
USB Type-C (C to C) 1.0 m cable  
NOTE: Dell monitors are designed to work optimally with the video cables that  
are shipped with your monitor. As Dell does not have control over the different  
cable suppliers in the market, the type of material, connector and process used to  
manufacture these cables, Dell does not guarantee video performance on cables that  
are not shipped with your Dell monitor.  
Dimensions (with stand):  
Height  
202.69 mm (7.98 in.)  
322.37 mm (12.69 in.)  
14.30 mm (0.56 in.)  
Width  
Depth  
Dimensions (without stand):  
Height  
202.69 mm (7.98 in.)  
322.37 mm (12.69 in.)  
4.95 mm (0.19 in.)  
Width  
Depth  
Stand dimensions:  
Height  
89.17 mm (3.51 in.)  
322.37 mm (12.69 in.)  
8.85 mm (0.35 in.)  
Width  
Depth  
Weight:  
With packaging  
With cable  
Without cable  
1.12 kg (2.47 lb.)  
0.64 kg (1.41 lb.)  
0.59 kg (1.30 lb.)  
Environmental characteristics  
Model  
C1422H  
Temperature  
Operating  
0°C to 40°C (32°F to 104°F)  
-20°C to 60°C (-4°F to 140°F)  
Non-operating  
Storage/Shipping  
Humidity  
Operating  
10% to 80% (non-condensing)  
5% to 90% (non-condensing)  
Non-operating  
Storage/Shipping  
Altitude  
Operating  
5,000 m (16,404 ft) (maximum)  
12,192 m (40,000 ft) (maximum)  
Non-operating  
Thermal dissipation  
25.59 BTU/hour (maximum)  
20.47 BTU/hour (typical)  
Pin assignments  
USB Type-C port  
Pin  
Signal  
Pin  
Signal  
GND  
GND  
A1  
A2  
A3  
A4  
A5  
A6  
A7  
B12  
B11  
B10  
B9  
B8  
B7  
SSTXp1  
SSTXn1  
VBUS  
CC1  
SSTXp1  
SSTXn1  
VBUS  
SSU2  
Dn1  
Dp1  
Dn1  
Dp1  
B6  
B5  
B4  
B3  
B2  
B1  
SBU1  
VBUS  
SSRXn2  
SSRXp2  
GND  
CC2  
A8  
A9  
A10  
A11  
A12  
VBUS  
SSRXn2  
SSRXp2  
GND  
Plug and play capability  
You can install the monitor in any Plug and Play-compatible system. The monitor automatically  
provides the computer with its Extended Display Identification Data (EDID) using Display  
Data Channel (DDC) protocols so the computer can configure itself and optimize the monitor  
settings. Most monitor installations are automatic, you can select different settings as  
required. For more information about changing the monitor settings, see Operating your  
LCD monitor quality and pixel policy  
During the LCD Monitor manufacturing process, it is normal for one or more pixels to become  
fixed in an unchanging state, which are hard to see and do not affect the display quality or  
usability. For more information about Dell Monitor Quality and Pixel Policy, see Dell Support  
site at https://www.dell.com/support/monitors.  
Maintenance guidelines  
Cleaning your monitor  
WARNING: Before cleaning the monitor, unplug the monitor power cable  
from the electrical outlet.  
CAUTION: Read and follow the Safety instructions before cleaning the  
monitor.  
For best practices, follow these instructions while unpacking, cleaning, or handling your  
monitor:  
To clean your screen, lightly dampen a soft and clean cloth with water. If possible, use  
a special screen-cleaning tissue or solution suitable for the anti-static coating. Do not  
use benzene, thinner, ammonia, abrasive cleaners, or compressed air.  
Use a lightly-dampened cloth to clean the monitor. Avoid using detergent of any kind as  
some detergents leave a milky film on the monitor.  
If you notice white powder when you unpack your monitor, wipe it off with a cloth.  
Handle your monitor with care as the black-colored monitor may get scratched.  
To help maintain the best image quality on your monitor, use a dynamically changing  
screen saver and turn off your monitor when not in use.  
Setting up the monitor  
Sleeve  
The protective sleeve shipped with the monitor can protect your monitor from damage when  
shipping or storage.  
The following illustrations show how to use the protective sleeve.  
Tilt adjustment  
Please see the illustration below for an example of the tilt range.  
0˚  
Connecting your monitor  
WARNING: Before you begin any of the procedures in this section, follow  
NOTE: Do not connect all cables to the computer at the same time.  
To connect your monitor to the computer:  
1. Turn off your computer and disconnect the power cable.  
2. There are 2 kinds of usage for the C1422H: normal usage and charging usage.  
Normal usage  
There are 2 kinds of normal usage for C1422H: notebook and mobile phone.  
1. Connect the USB Type-C port of notebook and C1422H with a USB Type-C cable.  
USB Type-C  
USB Type-C  
2. Connect the USB Type-C port of mobile phone and C1422H with a USB Type-C cable.  
Type-C  
mobile phone  
USB Type-C  
NOTE: For normal usage, devices of notebook and mobile phone that connect  
to C1422H need to support video signal and power output of 7.5W(5V/1.5A).  
When you encounter abnormal display condition, please check your devices  
to see if they support USB Type-C Alt-mode display and PD2.0 or above. After  
checking, please re-connect and try again.  
NOTE: It is suggested to connect to power adapter when connecting to  
mobile phone.  
Plug in usage  
There are 2 kinds of plug in usage for C1422H: notebook and mobile phone with power adapter.  
1. Connect Type-C power adapter to C1422H and connect C1422H to the notebook with a  
USB Type-C cable. (Electronically marked cable, current rating: 5A)  
USB Type-C  
USB Type-C  
USB-PD Adapter  
2. Connect Type-C power adapter to C1422H and connect C1422H to the mobile phone with  
a USB Type-C cable.  
Type-C  
mobile phone  
USB Type-C  
USB-PD Adapter  
NOTE: When you encounter abnormal charging condition, please check your  
power capacity of power adapter connected with C1422H and make sure it is  
enough for C1422H and other devices. In order to use the monitor smoothly,  
please refer to the Preset display modes and Power management.  
NOTE: When disconnecting the power adapter from the C1422H, a blank  
screen will appear.  
NOTE:When connecting 90W or above adapter, Maximum power delivery  
output from the monitor is 65W.  
When connecting 65W adapter, Maximum power delivery output from the  
monitor is 45W.  
When connecting 45W adapter, Maximum power delivery output from the  
monitor is 30W.  
When connecting <30W adapter, Maximum power delivery output from the  
monitor is 7.5W.  
The Dell monitor C1422H can only output a maximum of 65W to the system.  
If the system requires 90W or above, it will need 90W or above adapters  
connected to the system or the battery will drain during usage.  
Connecting with Docking device  
Not supported configuration  
USB Type-C  
USB Type-C  
USB-PD Adapter  
Supported Configuration  
Normal usage  
USB Type-C  
USB Type-C  
USB Type-C  
Plug in usage  
USB Type-C  
USB Type-C  
USB Type-C  
USB-PD Adapter  
USB Type-C  
USB Type-C  
USB Type-C  
USB-PD Adapter  
Operating your monitor  
Turning on the monitor  
Press the button to turn on the monitor.  
Using the front panel control  
Use the control button on the edge of the monitor to adjust the image being displayed.  
1
The following table describes the control button:  
Control button  
Description  
To turn the monitor On or Off.  
1
Solid white light indicates that the monitor is turned on  
and functioning normally. Blinking white light indicates  
that the monitor is in Standby Mode.  
Power button  
(with power-status light)  
   
OSD controls  
Use the buttons on the edge of the monitor to adjust the image settings.  
3
2
1
-
+
Control buttons  
Description  
To launch the On-Screen Display (OSD) menu, or to access the  
list of items/options of a menu item. For more information, see  
Press key to call out ComfortView OSD menu.  
Press key to switch ComfortView ON/OFF.  
1
ComfortView  
Use the Up button to increase values or move up in a menu.  
2
+
Brightness/  
Up/[+]  
Press key to call out Brightness OSD menu.  
Press [+] to increase current value of bar.  
Use the Down button to decrease values or move down in a  
menu.  
Press key to call out Brightness OSD menu.  
Press [-] to decrease current value of bar.  
3
-
Brightness/  
Down/[  
]
Using the On-Screen Display (OSD) menu  
ComfortView  
Decrease the level of blue light emitted from the screen to make viewing more comfortable  
for your eyes.  
The possible long-term effects of blue light emission from the monitor may cause damage to  
the eyes such as eye fatigue and eye strain.  
Press to enable/disable ComfortView.  
Accessing the OSD menu  
NOTE: Any changes you make are automatically saved when you move  
to another menu, exit the OSD menu, or wait for the OSD menu to close  
automatically.  
1. Press key to call out ComfortView OSD menu.  
Press  
key to switch ComfortView ON/OFF.  
ComfortView = ON  
ComfortView = OFF  
2. Press key to call out Brightness OSD menu.  
Press the  
button to increase the brightness and press the  
button decrease  
brightness (min. 0; max. 100).  
75%  
Note: No Contrast adjustment.  
 
OSD warning messages  
When the monitor does not support a particular resolution mode, you will see the following  
message:  
Dell 14 Monitor  
C1422H  
When the monitor enters Standby mode, the following message appears.  
Dell 14 Monitor  
Scanning for signal...  
C1422H  
Dell 14 Monitor  
Going Into Standby mode...  
C1422H  
If USB Type-C cable is connected but without video signal, a floating dialog box as shown  
below appears.  
Dell 14 Monitor  
?
No Type-C 1 signal from your device.  
C1422H  
See Troubleshooting for more information.  
Setting up display resolution on your monitor  
Setting display resolution to 1920 x 1080  
For best performance, set the display resolution to 1920 x 1080 pixels by performing the  
following steps:  
In Windows 7:  
1. Right-click on the desktop and click Screen Resolution.  
2. Click the drop-down menu of the Screen Resolution and select 1920 x 1080.  
3. Click OK.  
In Windows 8 or Windows 8.1:  
1. Select the Desktop tile to switch to classic desktop.  
2. Right-click on the desktop and click Screen Resolution.  
3. Click the drop-down menu of the Screen Resolution and select 1920 x 1080.  
4. Click OK.  
In Windows 10:  
1. Right-click on the desktop and click Display Settings.  
2. Click Advanced Display Settings.  
3. Click the drop-down menu under Resolution and select 1920 x 1080.  
4. Click Apply.  
If you do not see the recommended resolution as an option, you may need to update your  
graphics driver. Use one of the following methods to update the graphics driver:  
Dell computer  
1. Go to https://www.dell.com/support, enter your service tag, and download the latest  
driver for your graphics card.  
2. After installing the drivers for your graphics adapter, attempt to set the resolution to  
1920 x 1080 again.  
NOTE: If you are unable to set the resolution to 1920 x 1080, please contact  
Dell to enquire about a graphics adapter that supports these resolutions.  
Troubleshooting  
WARNING: Before you begin any of the procedures in this section, follow  
Self-test  
Your monitor provides a self-test feature that allows you to check if your monitor is functioning  
properly. If your monitor and computer are properly connected but the monitor screen remains  
dark, run the monitor self-test by performing the following steps:  
1. Turn off your computer.  
2. Disconnect Type-C power adapter cable, computer USB Type-C cable from the monitor.  
USB Type-C  
USB Type-C  
USB-PD Adapter  
3. Connect Type-C power adapter cable to the monitor. This way, the computer does not  
have to be involved.  
4. If the monitor is working correctly, it scans for signal and detects that there is no signal  
and the following message appears. While in self-test mode, the power LED remains white.  
Dell 14 Monitor  
Scanning for signal...  
C1422H  
Dell 14 Monitor  
?
No Type-C 1 signal from your device.  
C1422H  
NOTE: These messages also appears during normal operation, when the  
computer USB Type-C cable is disconnected or damaged.  
 
5. Reconnect the computer USB Type-C cable, then turn on your computer wait for  
computer boot up is complete.  
If your monitor remains dark after step 5, check your video controller and computer.  
Built-in diagnostics  
To run the built-in diagnostics:  
1. Ensure that the screen is clean (no dust particles on the surface of the screen).  
2. Press and hold button  
for about 3 seconds and wait for a pop up diagnostic pattern.  
3. Use button Up/[+] to switch pattern.  
A gray test pattern appears at the beginning of the diagnostic program.  
4. Carefully inspect the screen for abnormalities.  
5. Press button Up/[+] to change the test patterns.  
6. Repeat steps 4 and 5 to inspect the display in red, green, blue, black, white and text  
screens.  
7. When in White color test screen, check for white color uniformity and if there white color  
appears greenish/reddish, etc.  
8. Press button Up/[+] to end the diagnostic program.  
Common problems  
The following table provides general information about common monitor problems  
you might encounter and the possible solutions:  
Common symptoms  
Possible solutions  
No video/Power LED off  
Ensure that the video cable connecting the monitor and the computer is  
properly connected and secure.  
Verify that the power outlet is functioning properly using any other electrical  
equipment.  
Verify if the device required more than 65W power charging.  
Ensure that the power button is pressed.  
Ensure that the USB Type-C cable is not damage.  
No video/Power LED on  
Increase brightness controls using the OSD.  
Perform monitor self-test feature check.  
Check for bent or broken pins in the video cable connector.  
Verify if the USB Type-C interface of the device can support DP alternate  
mode.  
Set Windows to Projection mode.  
Poor focus  
Eliminate video extension cables.  
Change the video resolution to the correct aspect ratio.  
Missing pixels  
Cycle power On-off.  
Pixel that is permanently off is a natural defect that can occur in LCD  
technology.  
For more information about Dell Monitor Quality and Pixel Policy, see Dell  
Support site at  
Stuck-on pixels  
Cycle power On-off.  
Pixel that is permanently off is a natural defect that can occur in LCD  
technology.  
For more information about Dell Monitor Quality and Pixel Policy, see Dell  
Support site at:  
Brightness problems  
Adjust brightness controls using OSD.  
Synchronization problems  
Perform monitor self-test feature check to determine if the scrambled  
screen appears in self-test mode.  
Check for bent or broken pins in the video cable connector.  
Restart the computer in safe mode.  
Safety related issues  
Intermittent problems  
Do not perform any troubleshooting step.  
Contact Dell immediately.  
Ensure that the video cable connecting the monitor to the computer is  
connected properly and is secure.  
Perform monitor self-test feature check to determine if the intermittent  
problem occurs in self-test mode.  
Common symptoms  
Possible solutions  
Missing color  
Perform monitor self-test feature check.  
Ensure that the video cable connecting the monitor to the computer is  
connected properly and is secure.  
Check for bent or broken pins in the video cable connector.  
Intermittent charging  
when using USB Type-C  
connection to computer,  
lapttop, and so on  
Check if the maximum power consumption device is over 65 W.  
Ensure that you use only Dell approved adapter or the adapter that comes  
with the product.  
Ensure that you use Dell-approved USB Type-C cable provided with the  
monitor.  
Ensure that the USB Type-C cable is not damaged.  
Appendix  
Safety instructions  
WARNING: Use of controls, adjustments, or procedures other than those  
specified in this documentation may result in exposure to shock, electrical  
hazards, and/or mechanical hazards.  
For information on safety instructions, see Safety, Environmental, and Regulatory  
Information (SERI).  
FCC Notices (U.S. Only) and Other Regulatory Information  
For FCC notices and other regulatory information, see the regulatory compliance  
Contact Dell  
For customers in the United States, call 800-WWW-DELL (800-999-3355).  
NOTE: If you do not have an active Internet connection, you can find  
contact information on your purchase invoice, packing slip, bill, or Dell  
product catalog.  
Dell provides several online and telephone-based support and service options.  
Availability varies by country and product, and some services may not be  
available in your area.  
Online technical assistance https://www.dell.com/support/monitors  
Contacting Dell https://www.dell.com/contactdell  
EU product database for energy label and product information sheet  
   

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