Dell™ 3200MP Projector User's Guide
The information below is provided by the supplier of the referenced device without independent verification by Dell
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your projector.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
©2002 Coretronic Corporation.
©2002 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly
forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Computer Corporation; DLP and Texas
Instruments are trademarks of Texas Instruments Corporation; Microsoft and Windows are registered trademarks of
Microsoft Corporation; Macintosh is a registered trademark of Apple Computer, Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks
and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade
names other than its own.
Restrictions and Disclaimers
The information contained in this document, including all instructions, cautions, and regulatory approvals and
certifications, is based upon statements provided to Dell by the manufacturer and has not been independently verified
or tested by Dell. Dell disclaims all liability in connection with any deficiencies in such information.
All statements or claims regarding the properties, capabilities, speeds, or qualifications of the part referenced in this
document are made by the manufacturer and not by Dell. Dell specifically disclaims any knowledge of the accuracy,
completeness, or substantiation for any such statements.
November 2002 Rev. A01
About Your Projector: Dell™ 3200MP Projector
Features
Single chip 0.7" Texas Instruments DLP™ technology
High contrast, double data rate(DDR) digital micromirror device
True XGA, 1024 x 768 addressable pixels
3.5 lb (1.6 kg) lightweight compact design
1300 ANSI lumens brightness(Max), 1200 ANSI lumens brightness (Average)
Auto image re-sizing to 1024 x 768 full screen with scaling compression compatibility for UXGA,
SXGA+, SXGA, XGA, SVGA, VGA, MAC
State-of-the -art motion adaptive hardware deinterlacing with 3:2 and 2:2 pull down
150-watt, user-replaceable P-VIP lamp
Compatibility with Macintosh® computers
Compatibility with NTSC, NTSC4.43, PAL, PAL-M, PAL-N, SECAM, and HDTV (1080i, 720P, 576P,
480i/P)
Remote control with mouse function and laser pointer
M1-DA connection for digital and analog video connectivity.
High-definition TV compatibility
User-friendly, multi-language on-screen display (OSD)
Advanced electronic keystone correction
User-friendly control panel with backlight
Carrying case included
Equipment
Your projector comes with all the items shown below. Ensure that you have all the items, and contact Dell if anything
is missing.
Main unit
Power cord
M1-A to VGA cable
S-video cable
RCA audio cable
Composite video cable
M1-A signal cable for
HDTV/component
Mini pin to mini pin cable
Batteries (2)
Remote control with mouse
function and laser pointer
Dell 3200MP Projector
User's Guide
Dell 3200MP Projector Quick Start
Card
Dell 3200MP Projector Safety and
Warranty Guide
Owner's Manual
Carrying case
Main Unit
1
Light
2
Power button
3
PU button (page up)
Laser pointer
4
5
Volume controls
Mute button
6
7
Freeze button
Directional pad
R-Sync button
Source button
PD button (page down)
Keystone correction
Zoom in/zoom out
Menu button
8
9
10
11
12
13
14
CAUTION: The remote control has a Class II laser that emits radiation. To reduce the risk of
injury to the eyes, do not look directly into the laser light on the remote control and do not point the
laser light into anyone's eyes.
Battery Disposal: Your projector remote control uses zinc-manganese batteries. If you
need to replace the batteries, see your Dell 3200MP Projector Quick Start Card.
Do not dispose of used batteries along with household waste. Contact your local waste
disposal agency for the address of the nearest battery deposit site.
1
2
Power cord
M1-A signal cable for HDTV/ component
2. Connecting with S-video cable:
1
2
Power cord
S-video cable
3. Connecting with composite cable:
1
2
Power cord
Composite video cable
Powering On/Off the Projector
Powering On the Projector
NOTE: Turn on the projector before you turn on the source.
1. Remove the lens cap.
2. Ensure that the power cord and appropriate signal cable(s) are securely connected. The power button light
blinks green.
3. Press the power button to turn on the projector. The Dell logo will be displayed for 30 seconds.
4. Turn on your source (computer, notebook, DVD, etc...). The projector automatically detects your source.
If the "Searching for signal..." message appears on the screen, ensure that the appropriate signal
cable(s) are securely connected.
If you are connecting multiple sources to the projector simultaneously, press the Source button on the remote
1
2
Power button
Lens cap
Powering Off the Projector
DO NOT UNPLUG THE PROJECTOR BEFORE PROPERLY SHUTTING DOWN USING THE FOLLOWING STEPS.
1. Press the power button to turn off the projector. The "Power Off the Lamp?"message appears on the
OSD.
2. Press the power button again. The cooling fans continue to operate for 2 minutes.
3. If the LAMP light is solid orange, replace the lamp.
4. If the TEMP light is solid orange, the projector has overheated. The display automatically shuts down. Try
5. If the TEMP light is blinking orange, a projector fan has failed and the projector will automatically shut down, If
6. Disconnect the power cord from the electrical outlet and the projector.
7. If you press the power button while the projector is running, the "Power Off the Lamp?"message
appears on the screen. To clear the message, press any button on the control panel or ignore the message;
the message will disappear after 5 seconds.
Adjusting the Projected Image
Adjusting the Projector Height
To raise the projector:
1. Press the elevator button.
2. Raise the projector to the desired display angle, and then release the button to lock the elevator foot into
position.
3. Use the tilt adjustment wheel to fine-tune the display angle.
To lower the projector:
1. Press the elevator button.
2. Lower the projector, and then release the button to lock the elevator foot into position.
Notice: To avoid damaging the projector, make sure that the elevator foot is fully retracted before placing the
projector in its carrying case.
1
2
3
Elevator button
Elevator foot
Tilt adjustment wheel
Adjusting the Projector Zoom and Focus
CAUTION: To avoid damaging the projector, ensure that the zoom lens is fully retracted before moving the
projector or placing the projector in its carrying case.
1. Rotate the zoom ring to zoom in and out.
2. Rotate the focus ring until the image is clear. The projector focuses at distances from 4.0 ft to 39.4 ft (1.2 m to
12 m).
1
Zoom ring
2
Focus ring
Adjusting Projection Image Size
Max
29.7"
24.8"
82.5"
68.8"
135.2"
112.7"
187.2"
156.0"
240.0"
200.0"
292.8"
Screen
(Diagonal)
Min.
244.0"
Max.
(WXH)
Min.
(WXH)
23.8"X17.8 66.0"X49.5" 108.2"X81.1" 149.8"X112.3" 192.0"X144.0" 234.2"X175.7"
19.8X14.9" 55.0"X41.3" 90.1"X67.6" 124.8"X93.6" 160.0"X120.0" 195.2"X146.4"
Screen
Size
Distance
4.0'
11.1'
18.2'
25.2'
32.3'
39.4'
* This graph is for user reference only.
Changing the Lamp
Replace the lamp when you see " Lamp is approaching the end of its useful life.
Replacement suggested!" message on the screen by carefully following these instructions. If this
CAUTION: The lamp becomes very hot with use. Do not attempt to replace the lamp after use until the
projector has been allowed to cool down for at least 30 minutes.
Lamp Changing Procedure:
1. Turn off the projector and disconnect the
power cord.
2. Let the projector cool for at least 30
minutes.
3. Lossen the two screws that secure the
lamp cover, and remove the cover.
4. Remove the two screws that secure the
lamp.
5. Pull up the lamp by its metal handle.
6. Reverse steps 1 through 5 to install the
new lamp.
7. Reset the lamp by selecting the left Lamp
8. Dell may require that lamps replaced under
warranty are returned to Dell. Otherwise,
contact your local waste disposal agency for
the address of the nearest deposit site
CAUTION: Do not touch the bulb or the lamp glass at any time. The bulb may explode due to improper
handling, including the touching of the bulb or the lamp glass.
Using Your Projector: Dell™ 3200MP Projector
Control Panel
Power
Source
Press
to step through Analog RGB, DVI, Composite, Component-I, S-video, and Analog YPbPr sources when
multiple sources are connected to the projector.
R-Sync (Resync)
Press
to synchronize the projector to the input source.
Menu
Press
Four Directional Keys
The four directional keys
Keystone
Press
or
button to adjust image distortion caused by tilting the projector. (± 30 degrees)
Remote Control
If the remote control cover is closed:
The R-Sync button functions as the right mouse button.
The Enter button functions as the left mouse button.
1
2
3
Directional pad
Enter button
Laser radiation caution
Power
Source
Press the Source button to choose Analog RGB, DVI, Composite, Component-I, S-video, and Analog YPbPr
sources.
R-Sync
If the remote control cover is open, the R-Sync button synchronizes the projector to the input source.
If the remote control cover is closed, the R-Sync button functions as the right mouse button.
Directional Pad
The directional pad can be used to control mouse movement when the remote control cover is closed. The mouse
function is enabled using the USB connector on the M1-A to combination VGA and USB cable between your
computer and the projector.
Laser
Aim the remote control at the screen, and press and hold the Laser button to activate the laser light.
Page Up
Press the PU button to page up.
Page Down
Press the PD button to page down.
Menu
Press the Menu button to activate the OSD. Use the directional pad and Enter button to navigate through the OSD.
Zoom In/Out
Press the In button to digitally magnify an image up to 32 times on the screen. Press the Out button to reduce the
zoomed image.
Freeze
Press the Freeze button to temporarily stop motion video. Press the button again to resume .
Mute
Press the Mute button to mute or unmute the projector speaker.
Volume
Increases/decrease the speaker volume.
Keystone
Adjusts image distortion caused by tilting the projector. ( ± 30 degrees)
Enter
Activates the left mouse button when the remote control cover is closed.
On-Screen Display
The projector has a multi-language OSD that can only be displayed when an input source is present.
The OSD allows you to make image adjustments and change a variety of settings. If the source is a computer,
the OSD allows changes to the computer OSD. When using a video source, the OSD allows changes to the
video OSD. The projector automatically detects the source.
When the OSD is on the screen, press
Example: All Images--> Computer Image--> Audio--> Management--> Language--> Factory Reset. To make
a selection in a tab, press
or
to navigate through the OSD tabs.
.
Press
or
to make a selection and adjust the settings by pressing
or
on key pad or "Left" and
"Right" button on the remote controller. When an item is selected, the color of the item changes from light blue
to dark blue.
To exit the OSD, press
button on keypad or "Enter" button on the remote controller.
All Images Menu
Brightness
Adjusts the brightness of the image.
Press
Press
to darken the image.
to lighten the image.
Contrast
Controls the degree of difference between the lightest and darkest parts of the picture.
Adjusting the contrast changes the amount of black and white in the image.
Press
Press
to decrease the contrast.
to increase the contrast.
Color Temp.
Adjusts the color temperature. With the higher temperature, the screen looks colder; with
the lower temperature, the screen looks warmer. User mode activates the values in the
"color setting" menu.
Color Setting
This mode allows for manual adjustment of red, green, and blue color settings. Modifying
these values will automatically change the color temperature to "user".
Keystone
Adjusts image distortion caused by tilting the projector. (± 30degrees)
Zoom
Press
Press
to digitally magnify an image up to 32 times on the projection screen.
to reduce the zoomed image.
Aspect Ratio
Select this function to fit 1:1, 16:9 or 4:3 aspect ratio. The input must be a computer signal
(through M1-A to VGA cable) less than XGA (1024 x 768), component 576p/ 480i / 480p,
S-Video, or Video (composite). If the input signal is a computer signal greater than XGA or
component 1080i / 720p, only 16:9 or 4:3 aspect ratio will be available. When an icon is
selected, the color of the icon will change to dark blue.
White Intensity
White Intensity can be adjusted between 0 and 10.
Setting 10 will maximize the brightness.
Setting 0 will maximize color reproduction quality.
Audio Menu
Audio
Volume
Press
Press
to decrease the volume.
to increase the volume.
Treble
Control the higher frequencies of your audio source.
Press
Press
to decrease the treble.
to increase the treble.
Bass
Control the lower frequencies of your audio source.
Select the location of the OSD on the screen.
Projection Mode
Front Projection-Desktop
The default setting.
Rear Projection-Desktop
The projector reverses the image so you can project from behind a translucent
screen.
Front Projection-Ceiling Mount
The projector turns the image upside down for ceiling-mounted projection.
Rear Projection-Ceiling Mount
The projector simultaneously reverses and turns the image upside down. You can
project from behind a translucent screen with a ceiling-mounted projection.
Signal Type
Manually select signal type RGB, YCbCr, YPbPr.
Lamp Hour
Displays operating hours since lamp timer reset.
Lamp Reset
Use this function only after a new lamp is installed in the projector. Select the left Lamp
Reset icon (light bulb and arrow under the icon), and press the Enter button to reset the
lamp timer.
Power Saving Menu
Power Saving
Use this function to select the power saving delay period. Press "Yes" to go into the "set time" sub
menu.
Set Time(Min)
Set the power saving delay period as you prefer. When the projector is not receiving an
input signal for the selected period of time, the projector will automatically enter power
saving mode, and turn off the lamp. After a one-minute cooling period, the projector will
turn back on with detection of an input signal or by pressing the "Power" button.
Language Menu
Language
Language
Press
or
to select the language you prefer.
Factory Reset Menu
Factory Reset
Select Yes to reset the projector to its factory default settings. Reset items include both
computer image and video image settings.
Computer Image Menu
Computer Image- Note: this menu is only available with computer input signal.
Frequency
Change the display data frequency to match the frequency of your computer graphic card.
If you experience a vertical flickering bar, use the frequency function to make an
adjustment.
Tracking
Synchronize the signal timing of the display with that of the graphic card. If you experience
an unstable or flickering image, use the tracking function to correct it.
Hor. Position (Horizontal Position)
Press
Press
to move the image left.
to move the image right.
Ver. Position (Vertical Position)
Press
Press
to move the image down.
to move the image up.
Video Image Menu
Video Image- Note: this menu is only available with S-video, video(composite) or component 480i signal.
Color Saturation
Adjust a video image from black and white to fully saturated color.
Press
Press
to decrease the amount of color in the image.
to increase the amount of color in the image.
Sharpness
Adjust the sharpness of the image.
Press
Press
to decrease the sharpness.
to increase the sharpness.
Tint
Adjust the color balance of red and green.
Press
Press
to increase the amount of green in the image.
to increase the amount of red in the image.
Troubleshooting: Dell™ 3200MP Projector
If you experience problems with your projector, see the following troubleshooting tips. If the problem persists, contact
Dell.
No image appears on the screen
Ensure that the lens cap is removed and the projector is turned on.
Ensure the external graphics port is enabled. If you are using a Dell portable computer,
press
. For other computers, consult your owner's manual.
Ensure that all the cables are securely connected as described in "Connecting the
Ensure that the pins of the connectors are not bent or broken.
Partial, scrolling, or incorrectly displayed image
If you are using a Dell portable computer (for other computers consult your owner's
manual):
1. Set the resolution of the computer to XGA (1024 x 768):
1a) Right click on the unused portion of your Windows desktop-» Properties-»
Settings tab.
1b) Verify the "Screen area" slide bar is set to 1024 x 768 pixels.
2. Press
.
If you experience difficulty in changing resolutions or your monitor freezes, restart all the
equipment and the projector.
The screen does not display your presentation
If you are using a portable computer, press
.
Image is unstable or flickering
Adjust the tracking in the OSD Computer Image tab.
Image has vertical flickering bar
Adjust the frequency in the OSD Computer Image tab.
Image color is not correct
If your graphic card output signal is "sync on Green", and you would like to display VGA at
60Hz signal, please go into "OSD--> Management --> Signal Type" and select "RGB".
Image is out of focus
Adjust the focus ring on the projector lens.
Ensure that the projection screen is within the required distance from the projector (4.0ft
[1.2m] to 39.4ft [12m]).
The image is stretched when displaying 16:9 DVD
The projector automatically detects 16:9 DVD and adjusts the aspect ratio to full screen with a 4:3 (letter-box) default
setting.
If the image is still stretched, adjust the aspect ratio as follows:
If you are playing a 16:9 DVD, select 4:3 aspect ratio type on your DVD player if capable.
If you cannot select 4:3 aspect ratio type on your DVD player, select 4:3 aspect ratio in the
"All Images" menu within the OSD function.
Image is reversed
Lamp is burned out or makes a popping sound
When the lamp reaches its end of life, it may burn out and may make a loud popping
sound. If this occurs, the projector will not turn back on until the lamp is replaced. To
Remote mouse function does not work
Ensure the remote is aimed at the remote mouse receiver.
Replace batteries on remote if LED light does not operate when a remote button is pressed.
Ensure the USB remote mouse cable is properly inserted in the computer.
Power cycle the projector (power off projector->allow fans to run two minutes->unplug
projector->plug in projector->power on projector).
Specifications: Dell™ 3200MP Projector
Light Valve
single-chip DLP™ technology
Contrast Ratio
Lamp
1800:1 Typical (Full On/Full Off)
150-watt, user-replaceable P-VIP lamp
1024 x 768
Number of Pixels
Displayable Color
Projection Lens
Projection Screen Size
Projection Distance
Video Compatibility
16.7M colors
F/2.44–2.69, f=28.8–34.5 mm with 1.2x manual zoom lens
25-293 inches (diagonal)
4.0–39.4 ft (1.2m–12m)
NTSC, NTSC 4.43, PAL, PAL-M, PAL-N, SECAM, and HDTV
(1080i, 720P, 576P, 480i/P)-compatibility
Composite video and S-video capability
15kHz–100kHz horizontal scan
43Hz–120Hz vertical refresh
H. Frequency
V. Frequency
Multimedia Audio
Power Supply
one internal speaker with 2-watt output
universal 100–240V AC 50–60 Hz
210 watts at normal operation
Power Consumption
I/O Connectors
power: AC power input socket
computer input: M1-DA for analog/ digital/ component, HDTV
and mouse input signal
computer output: one 15-pin D-sub
video input: one composite video RCA and one S-Video
audio input: one phone jack
Weight
3.5 lb (1.6 kg)
External 9.4 x 7.4 x 2.9 ± 0.034 inches(234 x 189 x 74 ±
1mm)
Dimensions (W x H x D)
Environmental
o
o
o
o
operating temperature: 10 C–40 C (50 F–104 F)
humidity: 80% maximum
o
o
o
o
storage temperature: –20 C to 60 C (–4 F to 140 F)
humidity: 80% maximum
FCC, CE, VCCI, UL, cUL, TUV GS, ICES-003, MIC, C-Tick,
Safety Regulation
NEMKO, GOST, PCBC, CCC, PSB, EZU, IRAM, NOM, PSE,
CB
Compatibility Modes
(ANALOG)
(DIGITAL)
Mode
Resolution
V. Frequency
(Hz)
H. Frequency
(KHz)
V. Frequency
(Hz)
H. Frequency
(KHz)
VGA
640X350
70
85
31.5
37.9
37.9
31.5
37.9
37.5
43.3
31.5
37.9
35.2
37.9
48.1
46.9
53.7
35.5
48.4
56.5
60.0
68.7
63.98
79.98
91.1
63.98
75.0
34.98
35
70
85
85
60
72
75
85
70
85
56
60
72
75
85
-
31.5
VGA
VGA
640X350
640X400
640X480
640X480
640X480
640X480
720X400
720X400
37.9
85
37.9
VGA
60
31.5
VGA
72
37.9
VGA
75
37.5
VGA
85
43.3
VGA
70
31.5
VGA
85
37.9
SVGA
SVGA
SVGA
SVGA
SVGA
XGA
800X600
800X600
800X600
800X600
56
35.2
60
37.9
72
48.1
75
46.9
800X600
85
53.7
1024X768
43.4
60
-
XGA
1024X768
1024X768
1024X768
1024X768
1280X1024
1280X1024
1280X1024
1400X1050
1600X1200
640X480
60
70
75
-
48.4
XGA
70
56.5
XGA
75
60.0
XGA
85
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
*SXGA
*SXGA
*SXGA
60
-
75
-
85
-
*SXGA+
60
-
*UXGA
60
-
MAC LC13*
MAC II 13*
66.66
66.68
74.55
75
-
640X480
-
MAC 16*
MAC 19*
*MAC
832X624
49.725
60.24
68.68
31.35
68.03
97.09
60
-
1024X768
1152X870
640X480
-
75.06
60
-
MAC G4
MAC G4
MAC G4
IMAC DV
IMAC DV
IMAC DV
IMAC DV
IMAC DV
IMAC DV
-
640X480
120
120
117
95
-
1024X768
640X480
-
-
800X600
60
-
1024X768
1152X870
1280X960
1280X1024
75
60
-
75
68.49
75
-
75
-
85
91.1
-
* Compression computer image.
Regulatory Notices: Dell™ 3200MP Projector
Federal Communications Commission (FCC) Notice (U.S. Only)
NOTICE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
Reorient or relocate receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received including interference that may cause undesired operation.
Instructions to Users: This equipment complies with the requirements of FCC (Federal Communication
Commission) equipment provided that the following conditions are met.
1. Power cable: Shielded power cable must be used.
2. Video inputs: The input signal amplitude must not exceed the specified level.
NOTICE: Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
FCC Declaration of Conformity
According to 47 CFR, Part 15 of the FCC Rules
* For the following named product:
DLP Projector
3200MP/DELL
CHC7229
* Manufactured at:
Coretronic Corporation
We hereby declare that this device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interference that may cause undesired operation.
* FCC Rules:
* Test site at:
Tested to comply with FCC part 15, class B
Advance Data Technology Corporation
No.81-1, Lu Liao Keng, 9 Ling, Wu Lung Tsung, Chiung Lin Hsiang, Hsin Chu
Hsien, Taiwan
Coretronic Corporation
No 11, Li Hsing Rd, Scienced-Based Industrial Park, Hsinchu, Taiwan
Tel: 886-3-5772000 Fax: 886-3-5790066
* Responsible Party for Product
Compliance:
* Manufacturer Information:
Coretronic Corporation
RD Center
No 11, Li Hsing Rd, Scienced
Technology Engineering
based Industrial Park, Hsinchu, 300, Associate Vice President
Taiwan
November 30, 2002
Hsinchu, November 30, 2002
Mr. Vincent Lin
CE Declaration of Conformity for a Class B Digital Device
Directives to which conformity is declared:
EMC Directives 89/336/EEC and Amending Directive 92/31/EEC
And
Low Voltage Directive 73/23/EEC
Standards to which conformity is declared
EN55022: 1998; EN55024: 1998; EN60950: 2000;
EN61000-3-2: 1995; EN61000-3-3: 1995
Manufacturer's Name: Coretronic Corporation
Manufacturer's Address: No 11, Li Hsing Rd, Scienced-Based Industrial Park, Hsinchu, Taiwan
Importer's Address:
Dell Products Europe BV
Raheen Industrial Estate, Limerick, Ireland
Type of Equipment: DLP Projector
Model Number(s): 3200MP
Reference Report Number:
Previously Declared Models:
I, the undersigned, hereby declare that the equipment specified above conforms to the above Directive(s) and
standards.
Hsinchu, Taiwan
November 30, 2002
Mr. Vincent Lin
Head of RD Center
Canadian Regulatory Information (Canada Only)
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in
the Radio Interference Regulations of the Canadian Department of Communications.
Note that Industry Canada regulations provided, that changes or modifications not expressly approved by Dell
Computer Corporation could void your authority to operate this equipment.
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numerique de la classe B respecte toutes les exigences du Reglement sur le materiel brouilleur du
Canada.
EN 55022 Compliance (Czech Republic Only)
This device belongs to Class B devices as described in EN 55022, unless it is specifically stated that it is a Class A
device on the specification label. The following applies to devices in Class A of EN 55022 (radius of protection up to
30 meters). The user of the device is obliged to take all steps necessary to remove sources of interference to
telecommunication or other devices.
VCCI Class 2 Notice (Japan Only)
This equipment complies with the limits for a Class 2 digital device (devices used in or adjacent to a residential
environment) and conforms to the standards for information technology equipment that are set by the Voluntary
Control Council for Interference for preventing radio frequency interference in residential areas.
Class B ITE
MIC Notice (South Korea Only)
B Class Device
Please note that this device has been approved for non-business purposes and may be used in any environment,
including residential areas.
Polish Center for Testing and Certification Notice
The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All
equipment that works together (computer, monitor, printer, and so on) should have the same power supply source.
The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device in
the form of a fuse with a nominal value no larger than 16 amperes (A).
To completely switch off the equipment, the power supply cable must be removed from the power supply socket,
which should be located near the equipment and easily accessible.
A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements of
standards PN-93/T-42107 and PN-89/E-06251.
NOM Information (Mexico Only)
The following information is provided on the device(s) described in this document in compliance with the
requirements of the official Mexican standards (NOM)
Exporter:
Dell Computer Corporation
One Dell Way
Round Rock, TX 78682
Importer:
Dell Computer de México,
Paseo de la Reforma 2620, 11th Floor
Col. Lomas Altas
México DF
CP 11950
Ship to:
Dell Computer de Mexico,
S.A. de C.V. al Cuidado de Kuehne & Nagel
de México S. de R.I., Avenida Soles No. 55
Col. Peñon de los Baños, 15520 Mexico, D.F.
Supply voltage:
Frequency:
> 100–240 VAC
50–60 Hz
1.2 A
Current consumption:
Regulatory Listing
Safety Certifications:
UL 1950
cUL
NOM
CE Mark--EN60950: 2000
NEMKO
EZU
IEC 950
TUV GS
PCBC
GOST
CCC
PSB
IRAM
EMC Certifications:
FCC Part 15 Class B
CE Mark--EN55022:1998 Class B, EN61003-3:1995, EN55024:1998
ICES-003
EZU
NEMKO
PCBC
C-Tick
VCCI Class B ITE
MIC
Contacting Dell
To contact Dell electronically, you can access the following websites:
support.dell.com (technical support)
premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large
business customers, including Premier, Platinum, and Gold customers)
For specific web address for your country, find the appropriate country section in the table below.
NOTE: Toll-free numbers are for use within the country for which they are listed.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the
following table. If you need assistance in determining which codes to use, contact a local or an international
operator.
Country (City)
Department Name or Service Area, Website
and E-mail Address
Area
Code
Local Numbers,and
International
Access Code
Country Code City
Code
Toll-Free Numbers
Anguilla
General Support
General Support
toll free:800-335-
0031
Antigua and
Barbuda
1-800-805-5924
Argentina
(Buenos Aires)
toll free: 0800 444
0733
Technical Support and Customer Care
toll free: 0810 444
3355
International Access
Code:00
Sales
Tech Support Fax
Customer Care Fax
11
11
4515-7139
4515-7138
Country Code:54
Website: www.dell.com.ar
Aruba
General Support
toll-free:800-1578
Australia
E-mail (Australia): [email protected]
(Sydney)
E-mail (New Zealand):
International Access
Code:0011
Home and Small Business
Government and Business
1-300-65-55-33
Country Code:61
toll free: 1-800-633-
559
Preferred Accounts Division (PAD)
Customer Care
toll free: 1-800-060-
889
toll free: 1-800-819-
339
Corporate Sales
Transaction Sales
Fax
toll free: 1-800-808-
385
toll free: 1-800-808-
312
toll free: 1-800-818-
341
Switchboard
01
01
01
01
Austria
(Vienna)
491 040
795676-02
795676-05
795676-03
Home/Small Business Sales
Home/Small Business Fax
International Access
Code:900
Home/Small Business Customer Care
Preferred Accounts/Corporate Customer Care
Country Code:43
0660-8056
795676-04
Home/Small Business Technical Support
01
Preferred Accounts/Corporate Technical
Support
0660-8779
Website: support.euro.dell.com
E-mail: [email protected]
Bahama
General Support
General Support
toll-free:1-866-278-
6818
Barbados
1-800-534-3142
Belgium (Brussels) Technical Support
02
02
481 92 88
481 91 19
Customer Care
International Access
Code:00
Home/Small Business Sales
toll free: 0800 16884
Country Code:32
Corporate Sales
02
02
02
481 91 00
481 92 99
481 91 00
Fax
Switchboard
Website: support.euro.dell.com
E-mail: [email protected]
E-mail for French Speaking Customers:
support.euro.dell.com/be/fr/emaildell/
Bermuda
Bolivia
Brazil
General Support
1-800-890-0748
General Support
toll free: 800-10-
0238
toll free: 0800 90
Customer Support, Technical Support
Technical Support Fax
3355
481-5470
481-5480
International Access
Code:00
51
51
Customer Care Fax
Country Code:55
toll free: 0800 90
3390
Sales
Website: www.dell.com/br
British Virgin
Islands
General Support
toll-free:1-866-278-
6820
Brunei
Customer Technical Support
(Penang, Malaysia)
604
604
604
633 4966
633 4949
633 4955
Country Code:673
Customer Service
(Penang, Malaysia)
Transaction Sales
(Penang, Malaysia)
Canada
(North York, Ontario)
Automated Order-Status System
toll free: 1-800-433-
9014
AutoTech (Automated technical support)
Customer Service Home & Home Office & Small
toll free: 1-800-247-
9362
International Access
Code:011
1-800-847-4096
Business
Customer Service Medium, Large, Commercial,
Government (100+ Employees)
1-800-326-9463
1-800-847-4096
1-800-387-5757
1-800-387-5752
Technical Support Home & Home Office & Small
Business
Technical Support Medium, Large, Commercial,
Government (100+ Employees)
Sales (General)
TechFax
toll free: 1-800-950-
1329
Cayman Islands
General Support
1-800-805-7541
Chile
(Santiago)
Sales, Customer Support, and Technical
Support
toll free: 1230-020-
4823
Country Code:56
China
Tech Support website:
(Xiamen)
support.ap.dell.com/china
Tech Support E-mail: [email protected]
Country Code:86
Tech Support Fax
818-1350
Home and Small Business Technical Support
Corporate Accounts Technical Support
Customer Experience
toll free: 800 858
2437
toll free: 800 858
2333
toll free: 800 858
2060
Home and Small Business
toll free: 800 858
2222
Preferred Accounts Division
toll free: 800 858
2062
toll free: 800 858
Large Corporate Accounts North
2999
Large Corporate Accounts North Government
and Education
toll free: 800 858
2955
toll free: 800 858
2020
Large Corporate Accounts East
Large Corporate Accounts East Government
and Education
toll free: 800 858
2669
toll free: 800 858
2572
Large Corporate Accounts Queue Team
Large Corporate Accounts South
Large Corporate Accounts West
toll free: 800 858
2355
toll free: 800 858
2811
toll free: 800 858
2055
Large Corporate Accounts GCP
toll-free:800-858-
2628
Large Corporate Account Key Accounts
toll free: 800-858--
2621
Large Corporate Accounts Spare Parts
General Support
Colombia
980-9-15-3978
Costa Rica
General Support
0800-012-0435
Czech Republic
(Prague)
Technical Support
02
02
02
02
02
22 83 27 27
22 83 27 11
22 83 27 14
22 83 27 28
22 83 27 11
Customer Care
International Access
Code:00
Fax
TechFax
Country Code:420
Switchboard
Website: support.euro.dell.com
E-mail: [email protected]
Technical Support
Denmark
(Horsholm)
70230182
70230184
32875505
32871200
Customer Care(Relational)
Home/Small Business Customer Care
Switchboard (Relational)
International Access
Code:00
Country Code:45
Fax Switchboard (Relational)
32871201
Switchboard (Home/Small Business)
32875000
32875001
Fax Switchboard (Home/Small Business)
Website: support.euro.dell.com
E-mail Support (portable computers):
E-mail Support (desktop computers):
E-mail Support (servers):
Dominica
General Support
toll free: 1-866-278-
6821
Dominican
Republic
General Support
toll free: 1-800-156-
1588
Ecuador
General Support
General Support
toll-free 999-119
01-889-753-0777
El Salvador
Finland
(Helsinki)
Technical Support
09
09
09
09
09
09
253 313 60
253 313 81
253 313 38
693 791 94
253 313 99
253 313 00
Technical Support Fax
Relational Customer Care
Home/Small Business Customer Care
Fax
International Access
Code:990
Country Code:358
Switchboard
Website: support.euro.dell.com
E-mail: [email protected]
Home and Small Business
Technical Support
France
(Paris) (Montpellier)
0825
0825
387 270
823 833
International Access
Code:00
Customer Care
Switchboard
0825
04
004700
99 75 40 00
004 700
Country Code:33
Switchboard (calls from outside of France)
Sales
0825
04
Fax (calls from outside of France)
Website: support.euro.dell.com
99 75 40 001
E-mail: support.euro.dell.com/fr/fr/emaildell/
Corporate
Technical Support
Customer Care
Fax
0825
0825
01
004 719
338 339
55 94 71 01
55 94 71 00
Switchboard
Sales
01
01
55 94 71 00
766-7200
Germany
(Langen)
Technical Support
06103
Home/Small Business Customer Care
Global Segment Customer Care
Preferred Accounts Customer Care
Large Accounts Customer Care
Public Accounts Customer Care
Switchboard
0180-5-224 400
International Access
Code:00
06103
06103
06103
06103
06103
766-9570
766-9420
766-9560
766-9555
766-7000
Country Code:49
Website: support.euro.dell.com
E-mail: [email protected]
General Support
Grenda
toll free:1-866-540-
3355
Guatemala
General Support
General Support
1-800-999-0136
Guyana
toll free:1-877-440-
6511
Hong Kong
Technical Support(Dimension™ and
296-93188
296-93191
International Access Inspiron™ )
Code:001
Technical Support (OptiPlex™,
Country Code:852
Latitude ™ , and Dell Precision™ )
Customer Service (non-technical, post-sales
issues)
800-93-8291
Transaction Sales
toll free: 800 96
4109
Large Corporate Accounts HK
Large Corporate Accounts GCP HK
toll free: 800 96
4108
toll free: 800 90
3708
India
Technical Support
1600-33-8045
1600-33-8044
543 543
Sales
Ireland
(Cherrywood)
1850
Ireland Technical Support
UK Technical Support (dial within UK only)
0870
908 0800
International Access
Code:16
Home User Customer Care
01
01
204 4095
204 4444
204 4003
Small Business Customer Care
Corporate Customer Care
Country Code:353
01
UK Customer Care (dial number within UK only)
0870
01
906 0010
204 4444
907 4000
204 0144
204 5960
204 4444
Ireland Sales
UK Sales (dial within UK only)
SalesFax
0870
01
Fax
01
Switchboard
01
Website: support.euro.dell.com
E-mail: [email protected]
Italy
(Milan)
Home and Small Business
Technical Support
02
02
577 826 90
696 821 14
International Access
Customer Care
Code:00
Fax
02
02
696 821 13
696 821 12
Country Code:39
Switchboard
Website: support.euro.dell.com
E-mail: support.euro.dell.com/it/it/emaildell/
Corporate
Technical Support
Customer Care
Fax
02
02
02
02
577 826 90
577 825 55
577 035 30
577 821
Switchboard
Website: support.euro.dell.com
E-mail: support.euro.dell.com/it/it/emaildell/
Jamaica
General Support (dial from within Jamaica only)
1-800-404-9205
Japan
Web site: support.jp.dell.com
(Kawasaki)
Technical Support
toll free: 0120-981-
690
International Access
Code:001
44
Technical Support outside of Japan
556-3468
556-4240
Customer Care
44
Korea
(Seoul)
Technical Support
toll free: 080-200-
3800
Sales
toll free: 080-200-
3600
International Access
Code:001
Customer Service (Penang, Malaysia)
toll free: 604-633-
4949
Country Code:82
Customer Service (Seoul, Korea)
080-200-3800
2194-6202
2194-6000
728-4093
Fax
Switchboard
Latin America
Customer Technical Support (Austin, Texas,
U.S.A.)
512
Customer Service (Austin, Texas, U.S.A.)
512
512
728-3619
728-3883
Fax (Technical Support and Customer Service)
(Austin, Texas, U.S.A.)
Sales (Austin, Texas, U.S.A.)
512
512
728-4397
SalesFax (Austin, Texas, U.S.A.)
728-4600
or 728-3772
Luxembourg
Technical Support (Brussels, Belgium)
02
481 92 88
Home/Small Business Sales (Brussels,
Belgium)
International Access
Code:00
toll free: 080016884
Corporate Sales (Brussels, Belgium)
Customer Care (Brussels, Belgium)
Switchboard (Brussels, Belgium)
Fax (Brussels, Belgium)
02
02
02
02
481 91 00
481 91 19
481 91 00
481 92 99
Country Code:352
Website: support.euro.dell.com
E-mail: [email protected]
Macao
Technical Support
toll free: 0800 582
604 633 4949
Customer Service (Penang, Malaysia)
Transaction Sales
Country Code:853
toll free: 0800 581
Malaysia
(Penang)
Technical Support
toll free: 1 800 888
298
Customer Service
Transaction Sales
4
633 4949
International Access
Code:00
toll free: 1 800 888
202
Country Code:60
Corporate Sales
toll free: 1 800 888
213
Mexico
Customer Technical Support
001-877-384-8979
or 001-877-269-
3383
Sales
50-81-8800
or 01-800-888-3355
001-877-384-8979
Customer Service
or001-877-269-3383
Main
50-81-8800
or 01-800-888-3355
Montserrat
General Support
toll free:1-866-278-
6822
Netherlands
Antilles
General Support
001-800-882-1519
Netherlands
(Amsterdam)
Technical Support
20
20
674 4500
674 5500
Home/Small and Medium Business
Home/Small and Medium Business Fax
International Access
Code:00
20
20
674 4775
674 4200
Home/Small and Medium Business Customer
Care
Country Code:31
Corporate
20
20
20
674 5000
674 4779
674 4325
Corporate Fax
Corporate Customer Care
Website: support.euro.dell.com
E-mail: support.euro.dell.com/nl/nl/emaildell/
New Zealand
E-mail (New Zealand):
E-mail (Australia): [email protected]
Home and Small Business
Government and Business
Sales
0800 446 255
0800 444 617
0800 441 567
Fax
0800 441 566
Nicaragua
General Support
001-800-220-1006
Norway
(Lysaker)
Technical Support
671 16882
671 17514
231 62298
Relational Customer Care
Home/Small Business Customer Care
International Access
Code:00
Switchboard
671 16800
671 16865
Country Code:47
Fax Switchboard
Website: support.euro.dell.com
E-mail Support (portable computers):
E-mail Support (desktop computers):
E-mail Support (servers):
Panama
Peru
General Support
General Support
001-800-507-0962
0800-50-669
Poland
(Warsaw)
Customer Service Phone
Customer Care
22
22
22
22
22
22
57 95 700
57 95 999
57 95 999
57 95 999
57 95 806
57 95 998
International Access
Code:011
Sales
Switchboard
Country Code:48
Customer Service Fax
Reception Desk Fax
Website: support.euro.dell.com
E-mail: [email protected]
Technical Support
Customer Care
Portugal
35
800 834 077
800 300 415
or 800 834 075
International Access
Code:00
Sales
800 300 410
or 800 300 411
or 800 300 412
or 121 422 07 10
Country Code:47
Fax
35
121 424 01 12
E-mail: support.euro.dell.com/es/es/emaildell/
Puerto Rico
General Support
1-800-805-7545
St. Kitts and Nevis General Support
toll free:1-877-441-
4731
St. Lucia
General Support
1-800-882-1521
St. Vincent and the General Support
Grenadines
toll free:1-877-441-
4740
Singapore
(Singapore)
Technical Support
toll free: 800 6011
051
Customer Service (Penang, Malaysia)
Transaction Sales
604
633 4949
International Access
Code:005
toll free: 800 6011
054
Country Code:65
Corporate Sales
toll free: 800 6011
053
South Africa
(Johannesburg)
Technical Support
Customer Care
011
011
011
011
011
709 7710
709 7707
709 7700
706 0495
709 7700
International Access
Code:09/091
Sales
Fax
Country Code:27
Switchboard
Website: support.euro.dell.com
E-mail: [email protected]
Southeast
Asian/Pacific
Countries
Customer Technical Support, Customer Service,
and Sales (Penang, Malaysia)
604
633-4810
Spain
(Madrid)
Home and Small Business
Technical Support
Customer Care
Sales
91
91
91
91
91
902 100 130
902 118 540
902 118 541
902 118 541
902 118 539
International Access
Code:00
Country Code:34
Switchboard
Fax
Website: support.euro.dell.com
E-mail: support.euro.dell.com/es/es/emaildell/
Corporate
Technical Support
Customer Care
Switchboard
91
91
91
91
902 100 130
902 118 546
722 92 00
Fax
722 95 83
Website: support.euro.dell.com
E-mail: support.euro.dell.com/es/es/emaildell/
Sweden
(Upplands Vasby)
Technical Support
08
08
08
590 05 199
590 05 642
587 70 527
20 140 14 44
590 05 594
590 05 185
Relational Customer Care
International Access
Code:00
Home/Small Business Customer Care
Employee Purchase Program (EPP) Support
Fax Technical Support
Country Code:46
08
08
Sales
Website: support.euro.dell.com
E-mail: [email protected]
E-mail Suport for Latitude and Inspiron:
E-mail Suport for OptiPlex:
E-mail Suport for Servers:
Switzerland
(Geneva)
Technical Support (Home and Small Business)
22
22
22
0844 811 411
0844 822 844
0848 802 202
Technical Support (Corporate)
International Access
Code:00
Customer Care (Home and Small Business)
Customer Care(Corporate)
Switchboard
0848 821 721
799 01 01
Country Code:41
22
22
Fax
799 01 90
Website: support.euro.dell.com
E-mail:[email protected]
E-mail for French-speaking HSB and Corporate
Customers:
support.euro.dell.com/ch/fr/emaildell/
Taiwan
Technical Support (portable and desktop
computers)
toll free: 00801 86
1011
International Access
Code:002
Technical Support (Servers)
toll free: 0080 60
1256
Country Code:886
Transaction Sales
toll free:0800 651
228 or 0800 33 556
Corporate Sales
toll free:
0080 651 227/ 0800
33 555
Thailand
Technical Support
toll free: 088 006
007
International Access
Code:001
Customer Service (Penang, Malaysia)
Sales
604
633 4949
toll free: 088 006
009
Country Code:66
Trinidad and
Tobago
General Support
General Support
1-800-805-8035
Turks and Caicos
Islands
toll free:1-866-540-
3355
U.K.
(Bracknell)
Technical Support (Corporate/Preferred
Accounts/PAD [1000+ employees])
0870
0870
908 0500
908 0800
Technical Support (Direct/PAD and general)
Global Accounts Customer Care
International Access
Code:44
373 185
or 373 186
908 0500
Country Code:44
01344
Corporate Customer Care
0870
Preferred Accounts (500-5000 employees)
Customer Care
01344
373 196
Central Government Customer Care
01344
01344
373 193
373 199
Local Government & Education Customer Care
Health Customer Care
373 194
907 4000
906 0010
860 456
01344
0870
Home/Small Business Sales
Home/Small Business Customer Care
Corporate/Public Sector Sales
Website: support.euro.dell.com
Customer Care website:
0870
01344
dell.co.uk/lca/customerservices
E-mail: [email protected]
General Support
Uruguay
toll free:000-413-
598-2521
U.S.A.
(Austin, Texas)
Automated Order-Status System
AutoTech (portable and desktop computers)
Projectors Technical Support
toll free: 1-800-433-
9014
toll free: 1-800-247-
9362
International Access
Code:011
toll free: 1-877-459-
7298
Country Code:1
Customer Service
Dell Sales
toll free: 1-800-624-
9897
toll free: 1-800-289-
3355
or toll free: 1-800-
879-3355
Dell Outlet Store (Dell refurbished computers)
Software and Peripherals Sales
toll free: 1-888-798-
7561
toll free: 1-800-671-
3355
Spare Parts Sales
toll free: 1-800-357-
3355
Extended Service and Warranty Sales
Fax
toll free: 1-800-247-
4618
toll free: 1-800-727-
8320
Dell Services for the Deaf, Hard-of-Hearing, or
Speech-Impaired
toll free: 1-877-
DELLTTY
(1-877-335-5889)
U.S. Virgin Islands General Support
1-877-673-3355
8001-3605
Venezuela
General Support
|